Radio Systems 3001070 WIRELESS TRANSMITTER User Manual

Radio Systems Corp WIRELESS TRANSMITTER

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USERS MANUAL

stay + play wireless fence™operating and training guideModel NumberPIF00-12917PLEASE READ THIS ENTIRE GUIDE BEFORE BEGINNING

2 1-800-732-2677Important Safety InformationExplanation of Attention Words and Symbols used in this guideThis is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.CAUTION, used without the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in harm to your pet.NOTICE is used to address safe use practices not related to personal injury.• Not for use with aggressive dogs. Do not use this product if your dog is prone to aggressive behavior. Aggressive dogs can cause severe injury or death to their owners and others. If you are not sure that this product is right for your dog, please talk to your veterinarian or a certiﬁ ed trainer.• Risk of electric shock. Use the Fence Transmitter indoors in dry location only.• This PetSafe® Stay + Play Wireless Fence™ is NOT a solid barrier. The system is designed to act as a deterrent to remind pets by Static Correction to remain in the boundary established. It is important that you reinforce training with your pet on a regular basis. Since the tolerance level to Static Correction varies from pet to pet, Radio Systems® Corporation CANNOT guarantee that the system will, in all cases, keep a pet within the established boundary. Not all pets can be trained to avoid crossing the boundary! Therefore, if you have reason to believe that your pet may pose a danger to others or harm himself if he is not kept from crossing the boundaries, you should NOT rely solely upon the PetSafe® Stay + Play Wireless Fence™ to conﬁ ne your pet. Radio Systems® Corporation shall NOT be liable for any property damage, economic loss or any consequential damages, sustained as a result of any animal crossing the boundary.• Proper ﬁ t of the collar is important. A collar worn for too long or made too tight on the pet’s neck may cause skin damage. Ranging from redness to pressure ulcers; this condition is commonly known as bed sores.- Avoid leaving the collar on the dog for more than 12 hours per day.- When possible reposition the collar on the pet’s neck every 1 to 2 hours.- Check the ﬁ t to prevent excessive pressure; follow the instructions inthis manual.- Never connect a lead to the electronic collar; it will cause excessive pressure on the contacts.- When using a separate collar for a lead, don’t put pressure on theelectronic collar.- Wash the dog’s neck area and the contacts of the collar weekly with a damp cloth.- Examine the contact area daily for signs of a rash or a sore.- If a rash or sore is found, discontinue use of the collar until the skinhas healed.- If the condition persists beyond 48 hours, see your veterinarian.- For additional information on bed sores and pressure necrosis, pleasevisit our website.

www.petsafe.net 3 These steps will help keep your pet safe and comfortable. Millions of pets are comfortable while they wear stainless steel contacts. Some pets are sensitive to contact pressure. You may ﬁ nd after some time that your pet is very tolerant of the collar. If so, you may relax some of these precautions. It is important to continue daily checks of the contact area. If redness or sores are found, discontinue use until the skin has fully healed.• You may need to trim the hair in the area of the Contact Points. Never shave the dog’s neck; this may lead to a rash or infection.• Always remove your dog’s Receiver Collar before performing any Transmitter testing. • The Receiver Collar should not be on your dog when the system is tested. Your pet may receive an unintended correction.• The Boundary Width of the system must be tested whenever an adjustment is made to the containment ﬁ eld to prevent unintended corrections to your pet.• If you use a collar and leash for training, be sure the extra collar does not put pressure on the contact points.• Never remove power from the system when the collar is on the pet. This may activate the Receiver Collar.• Radio Systems® Corporation recommends the use of an Uninterruptible Power Supply (UPS) for use with your wireless fence. Should the power go out at your home, your pet will be unprotected. Power outages can be unpredictable, and the use of a UPS will provide you with some time to properly restrain your pet.In rare instances, if your pet is near the boundary at the time when the power fails, it is possible that your pet will receive a correction. This correction will stop after a 15 second timeout period has been reached. This is due to the operation of the collar: the collar is activated by the absence of the containment signal.While results will vary depending on the UPS manufacturer’s speciﬁ cations the following are typical examples to guide your choice of UPS:• Using a 400 VA UPS a consumer should expect 1 hour of backup time.• Using a 900 VA UPS a consumer could expect 4 hours of backup time.If settings below maximum fence size are used, additional backup time will result. At minimum fence size settings backup time may be more than two times the backup time estimated at maximum fence size.• To prevent an unintended correction, after the Boundary Flags have been placed, be sure to set the static correction on the Receiver Collar back to level 1 tone only.• Do not charge your Receiver Collar every night. Charging too often can reduce battery life. Charge your Receiver Collar when the Receiver Indicator Light blinks yellow; or when the light blinks red.• Do not place anything on the top of the Transmitter or cover any ventilation holes. This may overheat the Transmitter and cause early transmit failure.

6 1-800-732-2677Note: In many neighborhoods, nearby property lines may limit how large the Pet Area can be. Maximum 105 ft. range(53 average steps)PET AREATransmitterHow the System WorksThe PetSafe® Stay + Play Wireless Fence™ has been proven safe, comfortable, and effective for pets over 5 pounds. The system works by transmitting a radio signal up to 105 feet in all directions. You temporarily deﬁ ne the Pet Area with Boundary Flags for a visual aid in training your pet. Your pet wears a Receiver Collar with Contact Points that touch his neck, and, once trained, is allowed to roam freely in the Pet Area. When your pet reaches the Boundary Zone, the Receiver Collar gives a warning tone before delivering a safe Static Correction through the Contact Points to get his attention until he returns to the Pet Area.Key DefinitionsTransmitter: Transmits the radio signal and is the center of the Pet Area.Pet Area: Distance from the Transmitter where your pet can roam freely.Boundary Zone: 2 to 3 foot wide area outside the Pet Area where your pet’s Receiver Collar will begin to tone and then begin to deliver a Static Correction. The correction will start in the Boundary Zone and continue anywhere beyond the Pet Area. Note: The Receiver Collar is equipped with a safety time-out feature that will stop correcting after 15 seconds if your pet remains outside the Pet Area.Receiver Collar: Receives the radio signal from the Transmitter.Mode Button: Turns Receiver on/off and adjusts the level of Static Correction your pet receives outside the Pet Area.Receiver Indicator Light: Indicates the level of correction at which the Receiver Collar is set. This light also to indicate battery status.Contact Points: Deliver the safe Static Correction when your pet moves into the Boundary Zone.Power Jack: Where the Power Adapter plugs into theTransmitter. The Transmitter is powered by a standard 120-volt outlet.Boundary Switch: Adjust according to the size of the Pet Area desired. Note: Adjusting the switch does not change the level of Static Correction on the Receiver Collar.Power Light: Indicates when the Transmitter is on.Boundary Control Dial: Adjusts the distance from the Transmitter to the Boundary Zone. Note: Adjusting the dial does not change the level of Static Correction on the Receiver Collar.Receiver Charger: Charges the batteries inside the Receiver CollarReceiver Charge Jack: Connection point for charging Receiver battery.Alarm Disable Button: Silences Transmitter AlarmReceiver CollarReceiver Indicator LightTransmitterPower LightLOW HIGHPower JackBoundary SwitchBoundary Control DialLOW HIGHALARMALARMALARMAlarmDisableButton

www.petsafe.net 7 Operating GuideSet Up the TransmitterImportant: You may need to move the Transmitter several times before determining the ﬁ nal location.The Transmitter is located at the exact center of the Pet Area. Place the Transmitter:• 2 to 4 feet above the ﬂ oor located on the ground ﬂ oor of your home.• In a dry, well ventilated, protected area.• In an area where temperatures do not fall below freezing (e.g., garage, shed, closet).• On a non-metal table or other hard surface to ensure proper ventilation (1A).• Do not place anything on top of Transmitter or cover any ventilation holes. This may overheat the Transmitter and cause early transmit failure.• You can mount on a wall (1A). A mounting template is included on the back of this guide.• At least 3 feet from large metal objects, as these items may reduce the size and shape of your Pet Area (1B).The Transmitter has two built in warning alarms: a Power Loss Alarm and a Failure Alarm.The Transmitter Power Loss Alarm sounds an intermittent tone alarm indicating power has been removed from the Transmitter. The Power Loss Alarm will last up to 1 hour. In the event of a power loss, your pet is no longer contained.There are 3 ways to turn off the Power Loss Alarm.WallMountTabletop1A3ft.1B1. Plug adapter into a functional 120-volt outlet.2. Unplug Transmitter power Adapter from the Power Jack located on the bottom of the Transmitter.3. Press the Alarm Disable button for 5 seconds then release. Three short tones will sound to signify the alarm has been turned off. The Failure Alarm makes a continuous tone indicating a Transmitter problem. In this situation, your pet can no longer be contained. Contact the Customer Care Center for a replacement at 1-800-732-2677.Step1

Charge the Receiver CollarThe Receiver Collar Charger is designed to plug into a standard AC wall outlet. The Receiver Collar light will glow red when the Receiver Charger is properly seated into the Receiver Charge Jack. The light will turn green when charging is complete. A built in safety circuit prevents the Receiver Collar from overcharging.The Receiver Collar will achieve a full charge in 2-3 hours. Each charge can last up to 3 weeks depending upon frequency of use.2A• Do not charge your Receiver Collar every night. Frequent charging can have a negative effect on the battery. We recommend that the Receiver Collar be used until the Receiver Indicator Light blinks yellow or red.To charge the Receiver Collar, lift and slide the Receiver Collar strap away from the front of the unit (2A). Lift the rubber plug to allow access to the Receiver Charge Jack. The rubber plug needs to remain attached to the Receiver Collar. Plug the Receiver Charger into the Receiver Charge Jack on the Receiver Collar. The Receiver Charge Jack and Receiver Charger are keyed to ﬁ t one way. Do not force it in backwards. Step2Prepare the Receiver CollarYour Receiver Collar comes with Short Contact Points. Use the Long Contact Points for pets with long or thick hair. Tighten the Contact Points using the Contact Point Wrench (3A). Check tightness weekly.Turning the Receiver Collar ONPress and hold the Mode Button continuously for 5 seconds (3B). The Green or Yellow or Red Receiver Indicator Light will turn ON for 5 seconds (3C) to indicate battery status, followed by the Red Receiver Indicator Light ﬂ ashing the Static Correction Level Settings.Turning the Receiver Collar OFFPress and hold the Mode Button continuously for 5 seconds. The Red Receiver Indicator Light will be ON during this time. The Red Receiver Indicator Light will then turn OFF and all Receiver Indicator Lights will stay OFF indicating that theunit is turned OFF.To extend the time between charging the Receiver Collar, consider turning OFF the Receiver Collar when it is not in use.3A3BMode Button3CStep38 1-800-732-2677

www.petsafe.net 9 Receiver Collar Status IndicatorsThe Receiver Collar Status Indicator Light along with the Receiver Collar Alarm Tone are used to determine the battery status, and the correction type. Refer to the Receiver Collar Status Indicator Table below to understand the status lights and tones for the Receiver Collar.During normal operation, the Receiver Collar Indicator Light will ﬂ ash every 4-5 seconds to indicate the battery status as shown in the table below.Receiver Collar Status Indicator TableStatus Light Alarm Tone ConditionWhile Plugged into Receiver ChargerSolid Red No Tone Charge in progressSolid Green No Tone Charge completeNo Light Charge failure, contactCustomer Care CenterAfter Removing from Receiver ChargerContinuousGreen or Yellow or Red(5 seconds duration)No ToneBattery Charge Indication.Occurs immediately after unpluggingthe charger from the Receiver CollarOperating Battery StatusSlow Blinking Green (every 4-5 seconds) No Tone Collar battery charge 100%-60%Slow Blinking Yellow (every 4-5 seconds) No Tone Collar battery charge 60%-20%Slow Blinking Red(every 4-5 seconds) No Tone Collar battery charge 20% or less, charge immediatelyReceiver Activation StatusFast Pulsating Green(3 flashes per second) Warning Tone Warning ToneFast Pulsating Red(3 flashes per second)Stimulation Tone for duration of stimulationStimulation being deliveredup to 15 secondsContinuous Green(10 seconds) No Tone Over Correction Protection;collar locked for 10 seconds

10 1-800-732-2677To Set the Static Correction LevelRead all steps before attempting to set the Static Correction Level. 1. Press the Mode Button and release (3B) when the Receiver Indicator Light illuminates Red (3C).2. The Receiver Indicator Light will emit a series of Red ﬂ ashes representing the Static Correction Level.3. Increase the Static Correction Level by pressing and releasing the Mode Button within 5 seconds of the previous series of ﬂ ashes.The Static Correction levels increase in strength from 1 to 6. Pushing the Correction Level Button while the Receiver Collar is on level 6 will cause the Receiver Collar to revert to level 1. Refer to the Function and Response Table to choose the Static Correction level that best ﬁ ts your pet.The Receiver Indicator Light indicates Battery Status and Static Correction Levels.The light will ﬂ ash Red every 4 to 5 seconds when battery charging is required.Function and Response TableIndicator Light ResponseStatic Correction LevelReceiver Collar Function Temperament of Pet1 Red Flash 1 No Static Correction, Tone Only Initial Training Mode2 Red Flashes 2 Low Static Correction Timid3 Red Flashes 3 Medium-Low Static Correction Timid or Average4 Red Flashes 4 Medium Static Correction Average Energy5 Red Flashes 5 Medium-High Static Correction Average or High Energy6 Red Flashes 6 High Static Correction High EnergyFlashes Redonce every4 to 5 secondsIndicates Low BatteryOver Correction ProtectionIn the unlikely event that your pet “freezes” in the Boundary Zone, this feature limits the Static Correction duration to 15 seconds. While the system locks out further Static Correction, the green light will remain on for 10 seconds.

14 1-800-732-26775. Check the tightness of the Receiver Collar by inserting one ﬁ nger between the end of a Contact Point and your pet’s neck. The ﬁ t should be snug but not constricting (6B).6. Allow your pet to wear the collar for several minutes then recheck the ﬁ t. Check the ﬁ t again as your pet becomes more comfortable with the Receiver Collar.6B7. Trim the collar as follows (6C):a. Mark the desired length of the Receiver Collar with a pen. Allow for growth if your pet is young or grows a thick winter coat.b. Remove the Receiver Collar from your pet and cut off the excess. c. Before placing the Receiver Collar back onto your pet, seal the edge of the cut collar by applying a ﬂ ame along the frayed edge.6CTo Re-Thread the CollarSlide BuckleRidgesThe slide buckle prevents the collar from becoming loose around your pet’s neck.The ridges must be facing up; the collar will slip if it is not properly threaded.

www.petsafe.net 15 Training GuideBe Patient With Your PetImportant: Proper training of your pet is essential to the success of the PetSafe® Stay + Play Wireless Fence™. Read this section completely before beginning totrain your pet. Remember that the PetSafe® Stay + Play Wireless Fence™ is not a solid barrier.• Have fun with your pet throughout the training process. Training should be fun, fair, ﬁ rm and consistent. • Train for 10 to 15 minutes at a time. Don’t try to do too much too quickly. More-frequent short sessions are better than less-frequent longer sessions.• We suggest a minimum of 14 days of training. Depending on your pet and how he learns, the training could take more or less time.• If your pet shows signs of stress, slow down the training schedule, add additional days of training, or increase the amount of play time with your pet in the Pet Area. Common stress signals include: -Pet pulling on leash toward the house -Ears tucked -Tail down -Body lowered -Nervous / frantic movement or stiffening of pet’s body• Your pet must be completely comfortable near the Boundary Flags at the end of every training session. Spend at least 5 minutes of “play time” at the completion of each session within 10 feet of the Boundary Flags.• Finish each training session on a positive note with lots of praise and play.• Remove the Receiver Collar after each training session.• Be sure to contain your pet by another means during the training period (e.g. pen, tie-out, leash, etc.).• During training, if you need to take your pet out of the Pet Area, remove the Receiver Collar and either pick your pet up or put him in the car to pass out of the Pet Area.• Even if you think your pet is responding well to the training, complete the entire training. Reinforcement is important!12345678 9 10 11 12 13 1415 16 17 18 19 20 2122 23 24 26 27 2829 30 31SMTWT F S2530015min.45

16 1-800-732-2677Day 1 - Boundary AwarenessTone Only Training ModePerform three sessions on day 1, each training session lasting 10-15 minutes.Goal:To have your pet learn that the Boundary Flags and warning beep from the Receiver Collar deﬁ ne the new Pet Area. Setup:• Program the Static Correction Level on the Receiver Collar to Level 1 Tone Only training mode.• Put a separate non-metallic collar on your pet’s neck ABOVE the Receiver Collar and attach a leash.Be sure the extra collar does not put pressure on the Contact Points.• Have tiny pieces of treats that your pet will ﬁ nd desirable available (hot dogs or lunch meat work well).• Have your pet’s favorite play toy available.Steps:1. Begin by walking your pet on a leash in the Pet Area. Calmly praise and talk to your pet. 2. Move toward the Boundary Flags (1A). Keep your mood happy.3. With full control of your pet on a leash, walk to the ﬂ ags. As your pet enters the Boundary Zone, the Receiver Collar will begin to beep (1B). Allow your pet to stay in the Boundary Zone for up to 2 seconds then gently help him back into the Pet Area (1C). Immediately praise and offer your pet a treat as he enters the Pet Area, even if you have helped with the leash.4. Repeat this process at the same Boundary Flag until your pet resists going into the Boundary Zone.5. Aim to master 3-4 Boundary Flags per session. Make this FUN! Praise if your pet quickly retreats or resists going into the Boundary Zone. 1A 1B 1CPhase1

www.petsafe.net 17 Days 2 thru 4 - ContinueBoundary AwarenessIntroduction to Static CorrectionPerform three sessions per day, each lasting 10-15 minutes.Goal:To train your pet to stay in the Pet Area and respect the boundary.Setup:• Program the Static Correction Level on the Receiver Collar to Level 2.• Put a separate non-metallic collar on your pet’s neck ABOVE the Receiver Collar and attach a leash. Be sure the extra collar does not put pressure on the Contact Points.• Have tiny pieces of treats available (hot dogs or lunch meat work well).• Have your pet’s favorite play toy available.Steps:1. Repeat steps 1-5 in Phase One.2. If your pet does not respond to the Static Correction, conﬁ rm that the Receiver Collar is ﬁ tting properly according to Step 6 on page 13.3. If the Receiver Collar is ﬁ tted properly and your pet does not respond to the Static Correction, increase the Static Correction Level by 1. Watch for slight reactions at ﬁ rst such as ears up, head turned, looking at the ground.4. Stay at the same ﬂ ag until your pet resists going into the Boundary Zone. Days 5 thru 8 - Distraction PhasePerform three training sessions per day, each lasting 10 to 15 minutes.Goal:To train your pet to stay within the Pet Area with distractions outside of the Pet Area.Setup:• Program the Static Correction Level on the Receiver Collar to level 2 or higher depending on the reaction results from days 2 thru 4.• Put a separate non-metallic collar on your pet’s neck ABOVE the Receiver Collar and attach a leash. Be sure the extra collar does not put pressure on the Contact Points.• Have tiny pieces of treats available (hot dogs or lunch meat work well).• Have your pet’s favorite play toy available.• Create distractions to tempt your pet to enter the Boundary Zone, such as: -Have a family member cross from inside the Pet Area to outside of it. -Throw a ball or treat outside of the Pet Area. -Have a neighbor walk their pet outside of the Pet Area.• Gradually increase distraction level. Never coax or call your pet out of the Pet Area.Phase2Phase3

18 1-800-732-2677Steps:1. With full control of your pet on a leash, have the distraction presented. 2. If your pet does not move toward the distraction, praise and offer a treat. 3. If your pet does react to the distraction, allow him to go into the Boundary Zone. 4. Help your pet back into the Pet Area if he does not turn back after 2 seconds. 5. Treat and praise your pet anytime he comes back into the Pet Area with or without help.6. Repeat this process with other distractions. Use other family members during this process.7. If your pet does not respond to the Static Correction, conﬁ rm that the Receiver Collar is ﬁ tting properly according to Step 6 on page 13.8. If the Receiver Collar is ﬁ tted properly and if your pet does not respond to the Static Correction, increase the Static Correction Level by 1.Days 9 thru 14 - Unleashed SupervisionTraining sessions should start at 10-15 minutes, gradually increasing to over an hour.Your pet is ready for this step only when he clearly avoids the entire Boundary Zone, regardless of any distractions or temptations. During this step, do not leave your pet unattended. Goal:To give your pet free run of the Pet Area off the leash. Setup:Adjust the Receiver Collar to the permanent setting appropriate for your pet.Steps:1. Enter the Pet Area with your pet wearing the Receiver Collar. 2. Walk around the yard and play with your pet, staying within the Pet Area at all times.3. Preoccupy yourself with another task in the yard while watching your pet.4. Should your pet escape, take the Receiver Collar off and lead him back into thePet Area.Phase4

www.petsafe.net 19 Days 15 thru 30 - Pet MonitoringYour pet is ready to run! Check in on your pet at regular intervals.Note: After you are satisﬁ ed your pet’s training is complete, remove every other Boundary Flag every 4 days until all ﬂ ags are removed. Save Boundary Flags forfuture use.Taking Your Pet Out of the Pet AreaImportant: Remove the Receiver Collar and leave it in the Pet Area.Once your pet learns the Boundary Zone, he will be reluctant to cross it for walksor car rides. Option 1: Replace the Receiver Collar with a regular collar. Put your pet in a car that is within the Pet Area and drive him out of the Pet Area.Option 2: Replace the Receiver Collar with a regular collar and leash. Walk your pet out of the Pet Area while giving a command such as “OK” at a speciﬁ c place of the Boundary Zone (the end of your driveway, sidewalk, etc.). Always leave the Pet Area with a leash at this place and your pet will associate leaving the Pet Area only on a leash, only at this place, and only with a person. You may initially need to convince your pet to leave the Pet Area with a food treat and lots of praise.Note: You may also carry your pet out of the Pet Area.Congratulations!You have nowsuccessfully completedthe training program.Phase5

20 1-800-732-2677Wireless-To-GoYour PetSafe® Stay + Play Wireless Fence™ is completely portable. Follow the set-up procedures (steps 1 through 4) wherever you wish to have containment of your pet. Reestablish the Pet Area and mark it with Boundary Flags so your pet knows his Boundary Zone. Note: If setting up in a metal building or vehicle, the maximum size of the Pet Area may be reduced. Be sure to remove the Receiver Collar before removing power from the Transmitter. If you want to power the Transmitter from a car or other DC source, use an inverter rated for 50 watts or more.AccessoriesTo purchase additional accessories for your PetSafe® Stay + Play Wireless Fence®, contact the Customer Care Center at 1-800-732-2677 or visit our website at www.petsafe.net to locate a retailer near you.Component Part NumberExtra Stay + Play Wireless Fence™ Receiver Collar (Rechargeable) PIF00-12918Extra Wireless Non-Rechargeable Receiver Collar PIF-275-19Wireless Transmitter Power Adapter (USA Plug) RFA-464Receiver Collar Charger RFA-463Extra Boundary Flags RFA-2Extra Wireless Transmitter and Adapter PIF00-13210Receiver Collar Accessory Pack RFA-454

www.petsafe.net 21 Frequently Asked QuestionsIs the Receiver Collar waterproof?• Yes.Will the PetSafe® Stay + Play Wireless Fence™ cover a larger circle than 210 feet across?• You can use another Wireless Transmitter with overlapping boundaries of at least 5-10 feet to increase the size of the Pet Area.Will a sloping yard or hills affect the Pet Area?• The Transmitter signal extends up to 105 feet in all directions. A sloping yard or a yard with hills can cause the Pet Area to appear less or more than expected. Consider repositioning the Transmitter to maximize your Pet Area.Can I use more than one Receiver Collar with theStay + Play Wireless Fence™?• Yes. There is no limit to the number of pets you can contain with the Stay + Play Wireless Fence™. You must purchase an additional Wireless Pet Fence Receiver Collar for each pet. Contact the Customer Care Center at 1-800-732-2677 or visit our website at www.petsafe.net to locate a retailer near you.Will the Stay + Play Wireless Fence™ keep other pets out of my yard?• No. The Stay + Play Wireless Fence™ is only effective on pets who wear the Receiver Collar.Is there a hand-held remote Transmitter that will work with the Wireless System Receiver Collar?• No. You would need to purchase a separate Remote Training System. Contact the Customer Care Center at 1-800-732-2677 or visit our website at www.petsafe.net to locate a retailer near you.If I have a question about my Stay + Play Wireless Fence™ or need replacement parts, where can I get answers or service?• Contact the Customer Care Center at 1-800-732-2677 or visit our web site at www.petsafe.net.Can I use the Stay + Play Wireless Fence™ on an aggressive pet?• This product is not for use with aggressive pets. If you are unsure if your dog is aggressive, please consult your veterinarian or a certiﬁ ed trainer.Can I use the Stay + Play Wireless Fence™ on a cat?• The Stay + Play Wireless Fence™ can be used as long as the cat can comfortably wear the Receiver Collar.What happens if the power goes out?• The Stay + Play Wireless Fence™ is designed to recognize power outages and shuts down without activating the Receiver Collar. However, if your pet is near the Boundary Zone during the power failure, he may receive a Static Correction. The Transmitter will sound an intermittent alarm for up to one hour to alert you to the power failure.If my pet leaves the Pet Area, how long will he be corrected?• Your pet will receive Static Correction for up to 15 seconds as long as he is outside the Pet Area.How often do I need to charge the Receiver Collar battery?• Battery life depends on how frequently your pet tests the Boundary Zone. The Receiver Indicator Light acts as a low battery indicator, ﬂ ashing red every 4 to 5 seconds when replacement is required.

22 1-800-732-2677Can I place the Receiver on another collar?• Yes. You may use any 3/4 inch, non-metallic collar.Do I need to perform maintenance on myStay + Play Wireless Fence™?• Check your pet’s neck daily for irritation from theContact Points.• Check the Contact Points on the Receiver Collar weekly to make sure they are clean.• Use the Contact Point Wrench to make sure the Contact Points are secure. Do not over tighten.• Check the ﬁ t of the Receiver Collar weekly.• The Receiver Indicator Light acts as a Battery Status Indicator, ﬂ ashing red every 4 to 5 seconds when replacement is required.How do I know the battery in the Receiver Collar is still working?• Check Battery Status Indicator Lights.Will vehicles, buildings and landscape features (trees, shrubs, etc.) affect the performance of the Stay + Play Wireless Fence™?• Yes. Placing the Transmitter inside a metal building can reduce the maximum range of the Stay + Play Wireless Fence™.• Parking a vehicle within the Pet Area, can reduce the range of the system and cause your pet to receive a Static Correction where it otherwise would not if the vehicle was not there. • Fixed large metal objects such as metal sheds can affect the signal by reducing the maximum range of the system at the location of the object. As a result, your pet may receive a Static Correction. What do I do if my pet’s neck becomes red and irritated?• This condition is due to the Contact Points irritating the skin. Discontinue use of the Receiver Collar for a few days. If the condition persists beyond 48 hours, see your veterinarian. Once the skin returns to normal, replace the Receiver Collar and monitor the skin condition closely.Can I attach a leash to the Receiver Collar?• No. This can result in pulling the Contact Points too tightly against your pet’s neck or the collar may break. Attach a leash to a separate, non-metallic collar positioned above the Receiver Collar.Why does my Receiver Collar have a tone only mode?• The tone only mode can be used in training your pet to his boundary or for well-trained pets that no longer require Static Correction.What if my Transmitter alarm is sounding?• A beeping tone indicates power loss. If the Transmitter fails to transmit a proper signal, a continuous alarm will sound. Contact the Customer Care Center at 1-800-732-2677.

www.petsafe.net 23 TroubleshootingThe Receiver Collar is not beeping when setting up the Boundary Zone.• Make sure Receiver Collar is turned on and Battery Status Lights are ﬂ ashing every 4-5 seconds• Charge Receiver Collar• The beep may be difﬁ cult to hear in a noisy environment. • Use Test Light as explained in the “Test Light Instructions” section, and use it to determine the location of Boundary Zone.• Check that the Transmitter is set up according to directions.The Receiver Collar is not beeping or administering a Static Correction.• Make sure Receiver Collar is turned on and Battery Status Lights are ﬂ ashing every 4-5 seconds• Charge Receiver Collar• Check that the Transmitter is plugged into a working 120-volt outlet, the Power Light is on, and the Transmitter controls are set at your desired settings.The Receiver Collar is beeping everywhere.• Check that the Transmitter is plugged into a working standard 120-volt outlet, the Power Light is on, and the Transmitter controls are set at your desired settings. • Bring Receiver Collar within 10 feet of the Transmitter to reset.• Make sure no continuous alarm is sounding on the Transmitter.The Receiver Collar is beeping inside the house.• It is recommended to remove the Receiver Collar from your pet when indoors to avoid activation of the Receiver Collar.• Make sure the Transmitter is plugged in and set up according to the directions. • Ensure the entire house is within the Pet Area. The Transmitter may need to be moved to adjust the Pet Area to include the entire house. • If relocating the Transmitter, remove the Receiver Collar from your pet before removing power from the Transmitter.My pet is receiving a Static Correction in his metal crate.• The Receiver Collar activates when it loses the Transmitter signal. The metal crate may block the Transmitter signal which causes the Receiver Collar to activate.• Remove the Receiver Collar from your pet when placing him in his metal crate.The Boundary Zone seems to ﬂ uctuate.• This is normal for the electro magnetic ﬁ eld of the Stay + Play Wireless Fence™. The ﬁ eld may be affected by surrounding “electronic noise,” which can cause it to ﬂ uctuate up to 5%. • Where the Receiver Collar activates is inﬂ uenced by the speed and orientation of the Receiver Collar as your pet enters the Boundary Zone.

24 1-800-732-2677The Receiver Collar activates in the middle of the yard.• The Receiver Collar activates when it loses the Transmitter signal. This sometimes occurs if a large metal object is between the Receiver Collar and Transmitter, if the orientation of the Receiver Collar changes near the Boundary Zone, or if the surrounding “electronic noise” interferes with the signal. If this continues to occur, consider relocating the Transmitter and resetting the Pet Area.The Receiver Collar is beeping but my pet is not responding to the Static Correction.• Make sure the Static Correction Level is set at 2 or above. • Test the Receiver Collar with the Test Light.• If the Test Light ﬂ ashes, check the ﬁ t of the Receiver Collar.• Trim your pet’s fur where the Contact Points touch the neck and/or switch to the longer Contact Points.• Contact Points must be in contact with dog’s skin.• Increase the Static Correction Level. • Repeat training steps to reinforce training. My pet reacts strongly to the Static Correction and has become fearful.• Lower the Static Correction Level.• Make sure you are in control of the situation when your pet receives his ﬁ rst Static Corrections (have him on a leash attached to a separate, non-metallic collar) and lead him into the Pet Area and praise him. If your pet remains fearful, suspend training and start again the next day. Make sure to end all training sessions on a positive note with lots of praise and play. The Transmitter Power Light is not on.• Make sure the Power Adapter is plugged into the Transmitter and into a working standard 120-volt outlet. I was setting up the Pet Area and after I turned down the Boundary Control Dial, the Receiver Collar would no longer beep or correct.• You may have turned the Boundary Control Dial down too quickly, causing the Receiver Collar to go into power-fail mode. This is a safety feature designed to protect your pet when power to the Transmitter goes out. With the Receiver Collar within 10 feet of the Transmitter, readjust the Boundary Control Dial as shown in Step 4 and reset the Boundary Zone, making sure to turn the dial down slowly.My next-door neighbor has an In-Ground Containment System and the Receiver Collar does not activate near their property.• Your neighbor’s In-Ground Fence signal may interfere with the operation of the Receiver Collar preventing activation close to their fence. To minimize the interference, reduce the size of the Pet Area or move the Transmitter away from the In-Ground Fence System. • Adjust the Pet Area so that the Receiver Collar activates at least 5 feet beyond the reduced Boundary setting when walking towards the In-Ground Fence.

www.petsafe.net 25 Terms of Use and Limitationof Liability 1. Terms of Use This Product is offered to you conditioned upon your acceptance without modiﬁ cation of the terms, conditions and notices contained herein. Usage of this Product implies acceptance of all such terms, conditions, and notices. 2. Proper Use This Product is designed for use with pets where training is desired. The speciﬁ c temperament of your pet may not work with this Product. If you are unsure whether this is appropriate for your pet, please consult your veterinarian or certiﬁ ed trainer.3. No Unlawful or Prohibited Use This Product is designed for use with pets only. This pet training device is not intended to harm, injure or provoke. Using this Product in a way that is not intended could result in violation of Federal, State or local laws.4. Limitation of Liability In no event shall Radio Systems® Corporation be liable for any direct, indirect, punitive, incidental, special or consequential damages, or any damages whatsoever arising out of or connected with the use or misuse of this Product. Buyer assumes all risks and liability from the use of this Product.5. Modification of Terms and Conditions Radio Systems® Corporation reserves the right to change the terms, conditions and notices under which this Product is offered.

26 1-800-732-2677ComplianceFCC/CanadaThis Class B digital apparatus complies with Canadian ICES-003. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction guide, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a practical installation. If this equipment causes harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Relocate the interfered receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiveris connected.• Contact the Customer Care Center at 1-800-732-2677.This device complies with Industry Canada Rules.This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Unauthorized changes or modiﬁ cations to the equipment, not approved by Radio Systems® Corporation, could result in not meeting compliance with FCC regulations and void the user’s authority to operate the equipment.AustraliaThis device complies with the applicable EMC requirements speciﬁ ed by the ACMA (Australian Communications and Media Authority).Customer Care InternationalUSA & Canada - Tel: 800-732-2677Monday - Friday 8 AM - 8 PM / Saturday 9 AM – 5 PMAustralia - Tel: 1800 786 608Monday - Friday 7:30 AM - 5 PMNew Zealand - Tel: 0800 543 054Monday - Friday 10:30 AM - 7 PMThis product has the beneﬁ t of a limited manufacturer’s warranty. Details of the warranty applicable to this product and its terms can be found at www.petsafe.net and/or are available by sending a stamped addressed envelope to PetSafe® Ltd. Redthorn House, Unit 9, Chorley West Business Park, Ackhurst Road, Chorley, Lancashire PR7 1NL, United Kingdom.

www.petsafe.net 27

2½ INCHES (63.5mm)Mounting TemplateRadio Systems® Corporation10427 Electric AvenueKnoxville, TN 379321-800-732-2677www.petsafe.netProtected by US Patents 6,879,300and 7,142,167.Other patents pending.400-1243©2010 Radio Systems Corporation

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