Relay2 RA200 Wireless Router User Manual

Relay2, Inc. Wireless Router

User manual

Download: Relay2 RA200 Wireless Router User Manual
Mirror Download [FCC.gov]Relay2 RA200 Wireless Router User Manual
Document ID2732229
Application ID37DkBph7HxA5FSbpzJqRwA==
Document DescriptionUser manual
Short Term ConfidentialNo
Permanent ConfidentialNo
SupercedeNo
Document TypeUser Manual
Display FormatAdobe Acrobat PDF - pdf
Filesize259.83kB (3247842 bits)
Date Submitted2015-08-31 00:00:00
Date Available2015-08-31 00:00:00
Creation Date2014-07-10 17:59:16
Producing SoftwareMac OS X 10.8.5 Quartz PDFContext
Document Lastmod2014-07-10 11:02:40
Document TitleMicrosoft Word - Relay2 Inc. Quick Start Guide 1.3.1.docx
Document CreatorWord
Document Author: Grant Hendricks

                  Quick  Start  |  1  
  
Quick	
  Start	
  Guide	
  
  
INTRODUCTION	
  
This	
   document	
   will	
   guide	
   you	
   through	
   the	
   process	
   of	
   setting	
   up	
   and	
   registering	
   a	
   Relay2	
   Access	
   Point	
  
(AP)	
   and	
   establishing	
   a	
   WLAN	
   with	
   version	
   1.3.1	
   of	
   the	
   Relay2	
   Cloud	
   Wireless	
   Manager.	
   Detailed	
  
information	
   on	
   these	
   and	
   other	
   advanced	
   features	
   can	
   be	
   found	
   in	
   Relay2’s	
   WLAN	
   System	
   Test	
   Manual,	
  
version	
  1.3.1.	
  
  
BEFORE	
  YOU	
  START	
  
The	
  Relay2	
  Access	
  Point	
  cannot	
  function	
  as	
  a	
  standalone	
  unit.	
  Before	
  connecting	
  your	
  AP	
  to	
  a	
  network,	
  
make	
  sure	
  to	
  check	
  the	
  following:	
  
Acquire	
  a	
  Relay2	
  account	
  from	
  your	
  Service	
  Provider	
  if	
  you	
  have	
  not	
  already	
  done	
  so;	
  provide	
  
your	
  name,	
  company	
  e-­‐mail	
  address,	
  phone	
  number,	
  and	
  a	
  username	
  in	
  the	
  form	
  of	
  an	
  e-­‐mail	
  
address	
  for	
  account	
  creation.	
  
  
The	
   Relay2	
   Cloud	
   Wireless	
   Manager	
   is	
   accessed	
   through	
   a	
   variety	
   of	
   web	
   browsers,	
   including	
  
Internet	
  Explorer	
  9	
  and	
  above,	
  Google	
  Chrome	
  26	
  and	
  above,	
  Mozilla	
  Firefox	
  6	
  and	
  above,	
  Safari	
  
  and	
  above,	
  and	
  Opera.	
  
  
The	
   Relay2	
   AP	
   must	
   be	
   connected	
   to	
   a	
   network	
   that	
   can	
   reach	
   the	
   Internet.	
   If	
   your	
   network	
   has	
  
   firewall	
   that	
   blocks	
   outbound	
   traffic	
   to	
   the	
   Internet,	
   make	
   sure	
   to	
   configure	
   your	
   firewall	
   to	
  
allow	
  at	
  least	
  HTTP	
  and	
  HTTPS	
  ports.	
  
  
The	
  AP’s	
  management	
  network	
  interface	
  will	
  automatically	
  obtain	
  an	
  IP	
  address	
  from	
  the	
  DHCP	
  
server	
   by	
   default.	
   If	
   your	
   network	
   requires	
   the	
   use	
   of	
   static	
   IP	
   address,	
   refer	
   to	
   section	
   6	
   for	
  
details	
  on	
  how	
  to	
  configure	
  your	
  Relay2	
  AP	
  accordingly.	
  
  
  
  
  
  
  
  
_____________________________________________________________________________	
  
QUICK	
  SETUP	
  OVERVIEW	
  
  
©	
  2014	
  Relay2,	
  Inc.	
  All	
  rights	
  reserved.	
  
  
  
Document	
  Version	
  1.3.1	
  
  
                  Quick  Start  |  2  
Insert	
  power	
  and/or	
  Ethernet	
  cables	
  (for	
  PoE+)	
  
Position	
  AP	
  for	
  maximum	
  signal	
  coverage.	
  
1. Hook	
  up	
  and	
  install	
  your	
  AP.	
  
  
  
  
  
  
  
  
Log	
  in	
  at	
  [www.relay2.net].	
  
Check	
  for	
  AP	
  registration	
  on	
  “Dashboard”	
  page.	
  
2. Login	
  to	
  Cloud	
  Wireless	
  Manager.	
  
  
  
  
  
  
  
  
Navigate	
  to	
  “Configure	
  —>	
  WLAN”.	
  
Click	
   “Add	
   New”	
   and	
   fill	
   in	
   respective	
   fields.	
   Select	
  
“Enabled”	
  and	
  hit	
  “Apply”	
  to	
  activate	
  WLAN.	
  
3. Add	
  a	
  WLAN.	
  
  
  
  
  
  
  
  
Connect	
  to	
  your	
  WLAN	
  SSID	
  with	
  a	
  WiFi	
  device.	
  
4. Test	
  your	
  WLAN	
  connection.	
  
Check	
  for	
  connection	
  events.	
  
  
  
  
  
  
  
  
  
  
  
  
  
©	
  2014	
  Relay2,	
  Inc.	
  All	
  rights	
  reserved.	
  
  
Document	
  Version	
  1.3.1	
  
  
                  Quick  Start  |  3  
1. Hook	
  up	
  and	
  install	
  your	
  AP	
  
1.1.
Check	
  Your	
  AP	
  Packaging	
  List	
  
  
  
©	
  2014	
  Relay2,	
  Inc.	
  All	
  rights	
  reserved.	
  
  
Document	
  Version	
  1.3.1	
  
  
                  Quick  Start  |  4  
  
  
1.2.
Installing	
  Your	
  Access	
  Point	
  
  
a. When	
  mounting	
  the	
  AP	
  on	
  a	
  wall,	
  follow	
  the	
  instructions	
  in	
  the	
  diagrams	
  below.	
  
  
©	
  2014	
  Relay2,	
  Inc.	
  All	
  rights	
  reserved.	
  
  
Document	
  Version	
  1.3.1	
  
  
                  Quick  Start  |  5  
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
  
  
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
©	
  2014	
  Relay2,	
  Inc.	
  All	
  rights	
  reserved.	
  
  
  
Document	
  Version	
  1.3.1	
  
  
                  Quick  Start  |  6  
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
  
  
  
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
  
  	
  
  
©	
  2014	
  Relay2,	
  Inc.	
  All	
  rights	
  reserved.	
  
  
Document	
  Version	
  1.3.1	
  
  
                  Quick  Start  |  7  
  
1.3.
Setting	
  Up	
  Your	
  Access	
  Point	
  
  
  
  
  
a. The	
  Relay2	
  AP	
  can	
  be	
  placed	
  on	
  a	
  desk	
  or	
  mounted	
  on	
  a	
  wall.	
  If	
  mounted,	
  the	
  AP	
  
can	
  be	
  tilted	
  to	
  provide	
  maximum	
  signal	
  coverage.	
  Use	
  this	
  diagram	
  to	
  position	
  the	
  
AP	
  so	
  that	
  it	
  provides	
  the	
  most	
  signal	
  coverage	
  for	
  your	
  purposes.	
  
b. Avoid	
  placing	
  objects	
  on	
  top	
  of	
  the	
  AP.	
  
c. Avoid	
  installing	
  the	
  AP	
  near	
  magnetic	
  and/or	
  metal	
  objects.	
  
d. For	
  more	
  information	
  relating	
  to	
  the	
  setup	
  of	
  the	
  Relay2	
  AP,	
  see	
  section	
  2	
  of	
  this	
  
document.	
  
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
  
  
  
  
  
  
  
©	
  2014	
  Relay2,	
  Inc.	
  All	
  rights	
  reserved.	
  
  
Document	
  Version	
  1.3.1	
  
  
                  Quick  Start  |  8  
1.4.
Your	
  Access	
  Point	
  Hardware	
  Features	
  
  
  
  
a. Power	
  can	
  be	
  supplied	
  either	
  through:	
  a	
  48VDC	
  adaptor,	
  or	
  an	
  IEEE	
  802.3at	
  PoE+	
  
(PoE	
   plus)	
   switch	
   port	
   that	
   can	
   supply	
   up	
   to	
   25W	
   power	
   over	
   an	
   Ethernet	
   cable	
  
inserted	
  into	
  the	
  RJ45	
  port	
  (B7).	
  	
  
b. If	
   you	
   do	
   not	
   have	
   a	
   PoE+	
   switch,	
   you	
   can	
   use	
   the	
   power	
   adaptor	
   that	
   comes	
   with	
  
the	
  AP.	
  The	
  AP’s	
  power	
  cable	
  can	
  be	
  inserted	
  into	
  the	
  DC	
  port	
  (B6).	
  
c. CAT5	
  or	
  CAT6	
  class	
  cable	
  should	
  be	
  used	
  for	
  Ethernet.	
  	
  Insert	
  the	
  Ethernet	
  cable	
  
into	
  the	
  RJ45	
  port	
  (B7).	
  
   	
   	
   	
  
  
  
d. The	
  Relay2	
  AP	
  also	
  features	
  a	
  serial	
  port	
  (B8),	
  a	
  USB	
  port	
  (B9),	
  and	
  an	
  optional	
  SIM	
  
card	
  port	
  (B10).	
  
e. Once	
   the	
   AP	
   has	
   been	
   provided	
   power,	
   it	
   will	
   initiate	
   an	
   LCD/LED	
   startup	
  
sequence.	
  
f. In	
   the	
   LED	
   startup	
   sequence,	
   all	
   three	
   LED	
   lights—Status	
   (A2),	
   Radio	
   (A3),	
   and	
  
Ethernet	
  (A4)—should	
  blink	
  green	
  and	
  then	
  turn	
  solid	
  green.	
  
g. The	
  AP’s	
  power	
  and	
  Ethernet	
  cables	
  can	
  be	
  trunked	
  into	
  the	
  guides	
  beneath	
  their	
  
respective	
  ports,	
  as	
  shown	
  below:	
  
©	
  2014	
  Relay2,	
  Inc.	
  All	
  rights	
  reserved.	
  
  
Document	
  Version	
  1.3.1	
  
  
                  Quick  Start  |  9  
  
  
  
  	
  	
  	
  	
  	
  	
  	
  	
  
  
  
  
2. AP	
  Boot	
  	
  
  
The	
  first	
  time	
  you	
  power	
  on	
  your	
  Relay2	
  AP,	
  it	
  will	
  take	
  5	
  –	
  10	
  minutes	
  depending	
  on	
  the	
  software	
  
version	
  number	
  installed	
  on	
  your	
  AP.	
  	
  Additional	
  time	
  may	
  be	
  needed	
  if	
  the	
  AP	
  detects	
  that	
  there	
  is	
  a	
  
new	
  software	
  image	
  available	
  for	
  download	
  to	
  automatically	
  update	
  the	
  AP.	
  	
  The	
  first	
  time	
  boot	
  process	
  
may	
  result	
  in	
  several	
  cycles	
  through	
  the	
  start	
  up	
  states.	
  	
  The	
  start	
  up	
  sequence	
  will	
  be	
  shown	
  on	
  the	
  LCD	
  
screen,	
  and	
  may	
  include	
  the	
  following:	
  	
  	
  
1.
2.
3.
4.
5.
6.
7.
Welcome	
  to	
  R2OS	
  	
  	
  (The	
  Relay2	
  Operating	
  System)	
  –	
  AP	
  is	
  booting	
  up	
  
AP	
  Configuration	
  is	
  being	
  pushed	
  from	
  the	
  Relay2	
  cloud	
  controller	
  
Connect	
  –	
  Connecting	
  to	
  certificate	
  server	
  
Registered	
  -­‐	
  Found	
  and	
  registered	
  with	
  the	
  cloud	
  controller	
  
Download	
  –	
  Found	
  new	
  AP	
  SW	
  image	
  to	
  be	
  downloaded;	
  AP	
  will	
  reboot	
  after	
  image	
  update	
  
Radio	
  1&2	
  UP	
  –AP	
  has	
  successfully	
  connected	
  to	
  the	
  cloud	
  controller	
  
Miscellaneous	
  messages:	
  Reboot,	
  Bootstrap	
  
Additional	
  information	
  about	
  the	
  boot	
  up	
  process	
  can	
  be	
  found	
  in	
  the	
  Appendix	
  of	
  the	
  separate	
  User’s	
  
Guide.	
  	
  
  
  
©	
  2014	
  Relay2,	
  Inc.	
  All	
  rights	
  reserved.	
  
  
Document	
  Version	
  1.3.1	
  
  
                  Quick  Start  |  10  
  
  
  
  
3. Logging	
  in	
  
  
  
a. Log	
  in	
  with	
  your	
  provided	
  account	
  at	
  www.relay2.net	
  	
  	
  
  
NOTE:	
  	
  A	
  new	
  account	
  is	
  always	
  provisioned	
  with	
  your	
  email	
  address	
  as	
  the	
  login	
  
name,	
   and	
   your	
   email	
   as	
   the	
   initial	
   password.	
   	
   We	
   strongly	
   encourage	
   you	
   to	
  
change	
  the	
  password	
  at	
  your	
  earliest	
  opportunity.	
  
  	
  	
  	
  	
  	
  	
  	
  	
  
  
  
b. Upon	
  logging	
  in,	
  you	
  will	
  be	
  directed	
  to	
  the	
  “Monitor	
  -­‐>	
  Dashboard”	
  page.	
  
©	
  2014	
  Relay2,	
  Inc.	
  All	
  rights	
  reserved.	
  
  
Document	
  Version	
  1.3.1	
  
  
                  Quick  Start  |  11  
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
  
If	
  your	
  AP(s)	
  do	
  not	
  show	
  as	
  being	
  “Up”,	
  please	
  wait	
  2-­‐3	
  minutes	
  for	
  them	
  to	
  initialize	
  
and	
  come	
  online.	
  
4. ADDING	
  A	
  WLAN	
  
  
a. If	
   you	
   are	
   logged	
   in	
   as	
   a	
   service	
   provider,	
   select	
   the	
   correct	
   customer	
   account	
   you	
  
wish	
   to	
   add	
   a	
   WLAN	
   account	
   to	
   by	
   utilizing	
   the	
   drop	
   down	
   menu	
   at	
   the	
   top	
   of	
   the	
  
NMS	
  user	
  interface.	
  
  
b. Navigate	
  to	
  “Configure	
  —>	
  WLAN,”	
  then	
  click	
  on	
  “Add	
  New”.	
  
©	
  2014	
  Relay2,	
  Inc.	
  All	
  rights	
  reserved.	
  
  
Document	
  Version	
  1.3.1	
  
  
                  Quick  Start  |  12  
  
  
  
  
c. Add	
   a	
   WLAN	
   profile	
   name,	
   SSID,	
   and	
   modify	
   settings	
   as	
   desired;	
   Click	
   “Enabled“	
  
and	
  then	
  click	
  “Apply”.	
  
©	
  2014	
  Relay2,	
  Inc.	
  All	
  rights	
  reserved.	
  
  
Document	
  Version	
  1.3.1	
  
  
                  Quick  Start  |  13  
  
  
d. Your	
  WLAN	
  has	
  been	
  created.	
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
5. TESTING	
  YOUR	
  WLAN	
  CONNECTION	
  
  
©	
  2014	
  Relay2,	
  Inc.	
  All	
  rights	
  reserved.	
  
  
Document	
  Version	
  1.3.1	
  
  
                  Quick  Start  |  14  
a. Test	
   your	
   WLAN	
   configuration	
   by	
   connecting	
   a	
   device	
   with	
   WiFi	
   capabilities	
   to	
   your	
  
WLAN	
   SSID,	
   launch	
   a	
   web	
   browser	
   and	
   connect	
   to	
   the	
   Internet.
  
  
b. Navigate	
   to	
   “Monitor	
   —>	
   Client	
   Station	
   History”	
   to	
   check	
   for	
   these	
   connection	
  
events	
   in	
   the	
   following	
   sequence:	
   Association
   Authentication
   and	
  
Connection
   	
   When	
   all	
  three	
   appear,	
   your	
   device	
   has	
  successfully	
   connected	
  
to	
  the	
  AP.	
  
  
  
  
  
  
  
©	
  2014	
  Relay2,	
  Inc.	
  All	
  rights	
  reserved.	
  
  
Document	
  Version	
  1.3.1	
  
  
                  Quick  Start  |  15  
6. ESTABLISHING	
  A	
  STATIC	
  IP	
  ADDRESS	
  (IF	
  REQUIRED	
  IN	
  YOUR	
  NETWORK	
  
ENVIRONMENT)	
  
  
  
a. Enable	
   AP	
   Console	
   adapter	
   access	
   by	
   connecting	
   the	
   RJ9	
   port	
   on	
   the	
   AP	
   (see	
   B8	
   in	
  
section	
  3)	
  to	
  the	
  serial	
  port	
  on	
  your	
  laptop	
  with	
  the	
  help	
  of	
  a	
  USB	
  to	
  Serial	
  adapter,	
  
if	
  necessary.	
  	
  
  
b. Launch	
  a	
  program	
  that	
  can	
  communicate	
  with	
  serial	
  ports	
  (for	
  example,	
  PuTTY).	
  
c. Access	
  the	
  Relay2	
  AP’s	
  serial	
  port.	
  
d. Hit	
  [s]	
  to	
  switch	
  to	
  a	
  static	
  IP	
  address.	
  
  
©	
  2014	
  Relay2,	
  Inc.	
  All	
  rights	
  reserved.	
  
  
Document	
  Version	
  1.3.1	
  
  
                  Quick  Start  |  16  
e. Add	
  a	
  new	
  static	
  IP	
  address,	
  NetMask,	
  Default	
  Gateway	
  and	
  DNS,	
  hitting	
  [ENTER]	
  
after	
  each	
  entry.	
  
f. 	
  Hit	
  [y]	
  when	
  complete.	
  Your	
  AP	
  will	
  restart	
  and	
  connect	
  to	
  the	
  static	
  IP	
  address.	
  	
  
  
7. FCC	
  REGULATORY	
  INFORMATION	
  	
  
  
§	
  15.19	
  Labeling	
  requirements.	
  
  
This	
  device	
  complies	
  with	
  part	
  15	
  of	
  the	
  FCC	
  Rules.	
  Operation	
  is	
  subject	
  to	
  the	
  following	
  two	
  
conditions:	
  (1)	
  This	
  device	
  may	
  not	
  cause	
  harmful	
  interference,	
  and	
  (2)	
  this	
  device	
  must	
  accept	
  
any	
  interference	
  received,	
  including	
  interference	
  that	
  may	
  cause	
  undesired	
  operation.	
  	
  
  
§	
  15.21	
  Information	
  to	
  user.	
  
  
Any	
  Changes	
  or	
  modifications	
  not	
  expressly	
  approved	
  by	
  the	
  party	
  responsible	
  for	
  compliance	
  
could	
  void	
  the	
  user’s	
  authority	
  to	
  operate	
  the	
  equipment.	
  
  
§	
  15.105	
  Information	
  to	
  the	
  user.	
  
  
Note:	
  This	
  equipment	
  has	
  been	
  tested	
  and	
  found	
  to	
  comply	
  with	
  the	
  limits	
  for	
  a	
  Class	
  B	
  digital	
  
device,	
  pursuant	
  to	
  part	
  15	
  of	
  the	
  FCC	
  Rules.	
  These	
  limits	
  are	
  designed	
  to	
  provide	
  reasonable	
  
protection	
  against	
  harmful	
  interference	
  in	
  a	
  residential	
  installation.	
  This	
  equipment	
  generates	
  
uses	
  and	
  can	
  radiate	
  radio	
  frequency	
  energy	
  and,	
  if	
  not	
  installed	
  and	
  used	
  in	
  accordance	
  with	
  
the	
  instructions,	
  may	
  cause	
  harmful	
  interference	
  to	
  radio	
  communications.	
  However,	
  there	
  is	
  
no	
  guarantee	
  that	
  interference	
  will	
  not	
  occur	
  in	
  a	
  particular	
  installation.	
  If	
  this	
  equipment	
  does	
  
cause	
  harmful	
  interference	
  to	
  radio	
  or	
  television	
  reception,	
  which	
  can	
  be	
  determined	
  by	
  
turning	
  the	
  equipment	
  off	
  and	
  on,	
  the	
  user	
  is	
  encouraged	
  to	
  try	
  to	
  correct	
  the	
  interference	
  by	
  
one	
  or	
  more	
  of	
  the	
  following	
  measures:	
  
  
• Reorient	
  or	
  relocate	
  the	
  receiving	
  antenna.	
  	
  
• Increase	
  the	
  separation	
  between	
  the	
  equipment	
  and	
  receiver.	
  	
  
• Connect	
  the	
  equipment	
  into	
  an	
  outlet	
  on	
  a	
  circuit	
  different	
  from	
  that	
  to	
  which	
  the	
  
receiver	
  is	
  connected.	
  	
  
• Consult	
  the	
  dealer	
  or	
  an	
  experienced	
  radio/TV	
  technician	
  for	
  help.	
  
  
This	
  equipment	
  complies	
  with	
  FCC	
  radiation	
  exposure	
  limits	
  set	
  forth	
  for	
  an	
  uncontrolled	
  
environment.	
  This	
  equipment	
  should	
  be	
  installed	
  and	
  operated	
  with	
  minimum	
  distance	
  20cm	
  
between	
  the	
  radiator	
  &	
  your	
  body.	
  	
  Operations	
  in	
  the	
  5.15-­‐5.25GHz	
  band	
  are	
  restricted	
  to	
  
indoor	
  usage	
  only.	
  
©	
  2014	
  Relay2,	
  Inc.	
  All	
  rights	
  reserved.	
  
  
Document	
  Version	
  1.3.1	
  
  
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) This device may not cause
interference, and (2) This device must accept any interference, including
interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux
appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions
suivantes:
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le fonctionnement.

Source Exif Data:
File Type                       : PDF
File Type Extension             : pdf
MIME Type                       : application/pdf
PDF Version                     : 1.4
Linearized                      : No
Author                          : Grant Hendricks
Create Date                     : 2014:07:10 17:59:16Z
Modify Date                     : 2014:07:10 11:02:40-07:00
XMP Toolkit                     : Adobe XMP Core 5.4-c005 78.147326, 2012/08/23-13:03:03
Format                          : application/pdf
Creator                         : Grant Hendricks
Title                           : Microsoft Word - Relay2 Inc. Quick Start Guide 1.3.1.docx
Creator Tool                    : Word
Metadata Date                   : 2014:07:10 11:02:40-07:00
Keywords                        : 
Producer                        : Mac OS X 10.8.5 Quartz PDFContext
Document ID                     : uuid:70889fee-8698-44a7-85f5-411c2df6a470
Instance ID                     : uuid:18b5e06a-d463-4c1f-97a3-c350a924f54d
Page Count                      : 17
EXIF Metadata provided by EXIF.tools
FCC ID Filing: 2AAA9-RA200

Navigation menu