User manual
Quick Start | 1 Quick Start Guide INTRODUCTION This document will guide you through the process of setting up and registering a Relay2 Access Point (AP) and establishing a WLAN with version 1.3.1 of the Relay2 Cloud Wireless Manager. Detailed information on these and other advanced features can be found in Relay2’s WLAN System Test Manual, version 1.3.1. BEFORE YOU START The Relay2 Access Point cannot function as a standalone unit. Before connecting your AP to a network, make sure to check the following: Acquire a Relay2 account from your Service Provider if you have not already done so; provide your name, company e-‐mail address, phone number, and a username in the form of an e-‐mail address for account creation. The Relay2 Cloud Wireless Manager is accessed through a variety of web browsers, including Internet Explorer 9 and above, Google Chrome 26 and above, Mozilla Firefox 6 and above, Safari and above, and Opera. The Relay2 AP must be connected to a network that can reach the Internet. If your network has firewall that blocks outbound traffic to the Internet, make sure to configure your firewall to allow at least HTTP and HTTPS ports. The AP’s management network interface will automatically obtain an IP address from the DHCP server by default. If your network requires the use of static IP address, refer to section 6 for details on how to configure your Relay2 AP accordingly. _____________________________________________________________________________ QUICK SETUP OVERVIEW © 2014 Relay2, Inc. All rights reserved. Document Version 1.3.1 Quick Start | 2 Insert power and/or Ethernet cables (for PoE+) Position AP for maximum signal coverage. 1. Hook up and install your AP. Log in at [www.relay2.net]. Check for AP registration on “Dashboard” page. 2. Login to Cloud Wireless Manager. Navigate to “Configure —> WLAN”. Click “Add New” and fill in respective fields. Select “Enabled” and hit “Apply” to activate WLAN. 3. Add a WLAN. Connect to your WLAN SSID with a WiFi device. 4. Test your WLAN connection. Check for connection events. © 2014 Relay2, Inc. All rights reserved. Document Version 1.3.1 Quick Start | 3 1. Hook up and install your AP 1.1. Check Your AP Packaging List © 2014 Relay2, Inc. All rights reserved. Document Version 1.3.1 Quick Start | 4 1.2. Installing Your Access Point a. When mounting the AP on a wall, follow the instructions in the diagrams below. © 2014 Relay2, Inc. All rights reserved. Document Version 1.3.1 Quick Start | 5 © 2014 Relay2, Inc. All rights reserved. Document Version 1.3.1 Quick Start | 6 © 2014 Relay2, Inc. All rights reserved. Document Version 1.3.1 Quick Start | 7 1.3. Setting Up Your Access Point a. The Relay2 AP can be placed on a desk or mounted on a wall. If mounted, the AP can be tilted to provide maximum signal coverage. Use this diagram to position the AP so that it provides the most signal coverage for your purposes. b. Avoid placing objects on top of the AP. c. Avoid installing the AP near magnetic and/or metal objects. d. For more information relating to the setup of the Relay2 AP, see section 2 of this document. © 2014 Relay2, Inc. All rights reserved. Document Version 1.3.1 Quick Start | 8 1.4. Your Access Point Hardware Features a. Power can be supplied either through: a 48VDC adaptor, or an IEEE 802.3at PoE+ (PoE plus) switch port that can supply up to 25W power over an Ethernet cable inserted into the RJ45 port (B7). b. If you do not have a PoE+ switch, you can use the power adaptor that comes with the AP. The AP’s power cable can be inserted into the DC port (B6). c. CAT5 or CAT6 class cable should be used for Ethernet. Insert the Ethernet cable into the RJ45 port (B7). d. The Relay2 AP also features a serial port (B8), a USB port (B9), and an optional SIM card port (B10). e. Once the AP has been provided power, it will initiate an LCD/LED startup sequence. f. In the LED startup sequence, all three LED lights—Status (A2), Radio (A3), and Ethernet (A4)—should blink green and then turn solid green. g. The AP’s power and Ethernet cables can be trunked into the guides beneath their respective ports, as shown below: © 2014 Relay2, Inc. All rights reserved. Document Version 1.3.1 Quick Start | 9 2. AP Boot The first time you power on your Relay2 AP, it will take 5 – 10 minutes depending on the software version number installed on your AP. Additional time may be needed if the AP detects that there is a new software image available for download to automatically update the AP. The first time boot process may result in several cycles through the start up states. The start up sequence will be shown on the LCD screen, and may include the following: 1. 2. 3. 4. 5. 6. 7. Welcome to R2OS (The Relay2 Operating System) – AP is booting up AP Configuration is being pushed from the Relay2 cloud controller Connect – Connecting to certificate server Registered -‐ Found and registered with the cloud controller Download – Found new AP SW image to be downloaded; AP will reboot after image update Radio 1&2 UP –AP has successfully connected to the cloud controller Miscellaneous messages: Reboot, Bootstrap Additional information about the boot up process can be found in the Appendix of the separate User’s Guide. © 2014 Relay2, Inc. All rights reserved. Document Version 1.3.1 Quick Start | 10 3. Logging in a. Log in with your provided account at www.relay2.net NOTE: A new account is always provisioned with your email address as the login name, and your email as the initial password. We strongly encourage you to change the password at your earliest opportunity. b. Upon logging in, you will be directed to the “Monitor -‐> Dashboard” page. © 2014 Relay2, Inc. All rights reserved. Document Version 1.3.1 Quick Start | 11 If your AP(s) do not show as being “Up”, please wait 2-‐3 minutes for them to initialize and come online. 4. ADDING A WLAN a. If you are logged in as a service provider, select the correct customer account you wish to add a WLAN account to by utilizing the drop down menu at the top of the NMS user interface. b. Navigate to “Configure —> WLAN,” then click on “Add New”. © 2014 Relay2, Inc. All rights reserved. Document Version 1.3.1 Quick Start | 12 c. Add a WLAN profile name, SSID, and modify settings as desired; Click “Enabled“ and then click “Apply”. © 2014 Relay2, Inc. All rights reserved. Document Version 1.3.1 Quick Start | 13 d. Your WLAN has been created. 5. TESTING YOUR WLAN CONNECTION © 2014 Relay2, Inc. All rights reserved. Document Version 1.3.1 Quick Start | 14 a. Test your WLAN configuration by connecting a device with WiFi capabilities to your WLAN SSID, launch a web browser and connect to the Internet. b. Navigate to “Monitor —> Client Station History” to check for these connection events in the following sequence: Association Authentication and Connection When all three appear, your device has successfully connected to the AP. © 2014 Relay2, Inc. All rights reserved. Document Version 1.3.1 Quick Start | 15 6. ESTABLISHING A STATIC IP ADDRESS (IF REQUIRED IN YOUR NETWORK ENVIRONMENT) a. Enable AP Console adapter access by connecting the RJ9 port on the AP (see B8 in section 3) to the serial port on your laptop with the help of a USB to Serial adapter, if necessary. b. Launch a program that can communicate with serial ports (for example, PuTTY). c. Access the Relay2 AP’s serial port. d. Hit [s] to switch to a static IP address. © 2014 Relay2, Inc. All rights reserved. Document Version 1.3.1 Quick Start | 16 e. Add a new static IP address, NetMask, Default Gateway and DNS, hitting [ENTER] after each entry. f. Hit [y] when complete. Your AP will restart and connect to the static IP address. 7. FCC REGULATORY INFORMATION § 15.19 Labeling requirements. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. § 15.21 Information to user. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. § 15.105 Information to the user. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. Operations in the 5.15-‐5.25GHz band are restricted to indoor usage only. © 2014 Relay2, Inc. All rights reserved. Document Version 1.3.1 This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
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