Relion Prime Owner S Manual

2014-07-06

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Prime

Blood Glucose Monitoring System

User
Instruction
Manual

CAUTION:

Before using any product to test your blood sugar (blood
glucose), read all instructions and practice the test. Do all
quality control checks as directed and consult with a diabetes
healthcare professional. These recommendations apply to all
blood glucose monitoring systems and are supported by the
American Association of Diabetes Educators, the American
Diabetes Association, the U.S. Food and Drug Administration,
and the Health Industry Manufacturers Association.

2

TABLE OF CONTENTS
Introduction	 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
	 Intended Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
	 Important Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
The ReliOn® Prime System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Understanding the ReliOn® Prime Blood Glucose Meter . . . . . . . . . 10
	 Explanation of the Full Display Screen . . . . . . . . . . . . . . . . . . . . 11
ReliOn® Prime Test Strips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Testing with ReliOn® Prime test strips. . . . . . . . . . . . . . . . . . . . . . . . 13
	 Important Test Strip Information. . . . . . . . . . . . . . . . . . . . . . . . . 14
	 Changing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
	 Meter Set Up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
	 Setting the Time and Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Blood Glucose Testing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
	 ReliOn® Lancing Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
	 Obtaining a Drop of Blood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Performing a Blood Glucose Test . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3

Alternate Site Testing (AST). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
	 Important Information About AST. . . . . . . . . . . . . . . . . . . . . . . . 31
	 Preparing to Test Your Blood Glucose From an Alternate Site. . . . . . . . 33
	 Performing a Blood Glucose Test From an Alternate Site. . . . . . 34
Using Control Solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
	 Recommended Use of Control Solution. . . . . . . . . . . . . . . . . . . 40
	 Performing a Control Solution Test. . . . . . . . . . . . . . . . . . . . . . . 41
	 Comparing Control Solution Results. . . . . . . . . . . . . . . . . . . . . . 45
Downloading Test Results to a Computer. . . . . . . . . . . . . . . . . . . . . 46
Understanding Test Results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
		 Comparing Meter and Laboratory Results . . . . . . . . . . . . . . . . 47
		 Expected Blood Glucose Readings. . . . . . . . . . . . . . . . . . . . . . 50
		 High Blood Glucose Readings. . . . . . . . . . . . . . . . . . . . . . . . . . 50
		 Low Blood Glucose Readings. . . . . . . . . . . . . . . . . . . . . . . . . . 51
		 Diabetes Findings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Meter Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

4

	 Marking Results in the Memory . . . . . . . . . . . . . . . . . . . . . . . . .
	 Marking Control Solution Tests. . . . . . . . . . . . . . . . . . . . . . . . . .
	 Marking Other Results.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
	 Recalling Results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Display Screen Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Caring For Your ReliOn® Prime Blood Glucose Meter. . . . . . . . . . . .
Cleaning the Meter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Storage.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warnings, Precautions, and Limitations. . . . . . . . . . . . . . . . . . . . . .
Warranty.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
	

54
54
55
55
59
64
64.
64
66
67
69

5

INTRODUCTION
Thank you for choosing the ReliOn® Prime Blood Glucose Monitoring
System. Frequent blood glucose testing is important. It tells you how your
diabetes is affected by factors such as medication, diet, exercise, and stress
management. Blood glucose test results can also tell you if your diabetes
is changing in ways that affect your treatment plan. Always consult your
diabetes healthcare professional before making any changes. All of the
information needed to use the ReliOn® Prime System is included in this
manual. Please read it thoroughly before using the system. If you have any
questions, call Customer Service at 800.631.0076 (24 hours a day, 7 days a
week). Contact your healthcare professional with questions if you are unable
to reach Customer Service.

6

Intended Use
The ReliOn® Prime Blood Glucose Monitoring System is intended for the
quantitative measurement of glucose in fresh capillary whole blood samples
drawn from the fingertips or palm. Testing is done outside the body (In Vitro
Diagnostic Use). It is indicated for use at home (over the counter [OTC]) by
persons with diabetes, or in clinical settings by healthcare professionals, as an
aid to monitor the effectiveness of diabetes control. It is not intended for the
diagnosis of or screening for Diabetes Mellitus, and is not intended for use on
neonates.

7

Important Information
•	 Test results below 70 mg/dL indicate low blood glucose (hypoglycemia)
•	 Test results above 240 mg/dL indicate high blood
	 glucose (hyperglycemia)
•	 If results are below 70 mg/dL or above 240 mg/dL, repeat the test
•	 If results continue to measure below 70 mg/dL or above 240 mg/dL 	
	 consult your diabetes healthcare professional immediately

	

•	 If symptoms are not consistent with test results AND all the instructions 		
	 have been followed carefully, contact your diabetes healthcare 			
	professional
•	 Before testing, always make sure both the meter and test strips are at 	
	 operating temperature
8

	

THE ReliOn® Prime SYSTEM
The ReliOn® Prime System Includes:
	
•	 ReliOn® Prime Meter
	
•	 Carrying Case

•	 User Instruction Manual
•	 O
 ther materials required but not provided:
• Test Strips
• Control Solution
• Lancing Device and/or Lancets

9

UNDERSTANDING THE ReliOn® Prime BLOOD GLUCOSE METER
Back

Front

Data
Connection
Port

Back Button

Display Screen

Forward Button
On/Off Button

Test Strip Port
Battery Compartment
Cover

10

Explanation of the Full Display Screen
Control
Solution Test

Low
Battery

Time
Memory Mode
Date

Unit of
Measurement

Average Test
Reading
Error Code
Result Warning

Temperature
Warning

Test Strip

Insert/Remove
Test Strip

Main Display:
Test Countdown
Test Results
Error Codes

Apply Blood

If any part of the display screen is missing when the meter is turned on call
Customer Service at 800.631.0076.

11

ReliOn® Prime TEST STRIPS
TEST STRIP

These capillary action test strips require
only 0.5 micro-liter (µl) of blood and provide
an end-fill sample application tip for easy
blood application. The ReliOn® Prime Blood
Glucose Monitoring System measures the
amount of glucose (sugar) in fresh capillary
whole blood. When a drop of blood is added
to the sample application tip, the sample is
drawn into the test strip reaction site. The
glucose in the blood reacts with the enzyme
on the test strip. This reaction produces
a current, proportional to the amount of
glucose in the blood. The meter detects the
current and converts it into a blood glucose
reading.
12

Test Strip
Contact Bars

Reaction
Site

Sample Application Tip

(apply blood to end of test strip
and capillary action will pull blood
to reaction site quickly and easily)

TESTING WITH ReliOn® Prime TEST STRIPS
The ReliOn® Prime Blood Glucose Monitoring System works with
the ReliOn® Prime Test Strips.
Important Test Strip Information
•	 Store the test strip bottle in a cool, dry place between 39°F– 86°F
(4°C–30°C)
•	 Keep away from direct sunlight and heat
•	 Do not refrigerate or freeze
•	 Do not store or transfer the test strips outside the original bottle
•	 As soon as you have removed a test strip, replace the cap securely on the
bottle
•	 Use test strips within 90 days (3 months) of opening and not beyond the
expiration date (
)
13

Important Test Strip Information
•	 Write the date of opening on the bottle label to remind you to discard the
strips after 90 days (3 months)
•	 Do not bend, cut, or alter a test strip
•	 Do not reuse a test strip
•	 Use only ReliOn® Prime Test Strips with the ReliOn® Prime Meter
•	 Ensure your hands are clean and dry before handling test strips

14

Changing the Battery
The ReliOn® Prime Blood Glucose Meter has a CR2032 battery installed.

Note:

Changing the battery should only take a few seconds. If the battery is
changed within 30 seconds, the meter memory is not affected. You will not
lose any past test results and the settings are not affected.
However, if it takes longer than 30 seconds to change the battery, or if the
battery is dead before changing it, the time and date settings may need to
be reset.
The first time the meter is turned on after changing the battery, you may see
a display screen message (E00). This means you should check that the time
and date are correct. (See pages 18-21 for detailed instructions on changing
the time and date).
15

WARNING:

Keep all batteries out of children’s reach. If a battery is swallowed, consult a
doctor immediately.
When the battery power is getting low, your meter shows . You have
enough power for about 100 tests before you need to replace the battery.
If the is flashing, there is only enough power for about 20 tests. Replace the
battery as soon as possible.
When the battery has run out, the meter will not work.

16

CR 2032
Li-Mn 3V
+

How to Change the Battery
Step 1
Turn the meter off. The battery cover is on the back of the meter.
Step 2
Pull the battery cover up with your finger or fingernail. Remove battery cover.
Step 3
Remove the old battery. If necessary, turn the meter over and tap it gently
against the palm of your hand until the battery falls out. Avoid the use of
sharp objects that may damage the meter.
Step 4
Insert the new battery. The “+” on the battery should be facing up.
Step 5
Replace the battery cover.
17

Meter Set Up
Before using the ReliOn® Prime Meter for the first time, you must set the time
and date. You can choose between the 12-hour format (1-12 o’clock with am
or pm) and the Military 24-hour format (0-23). The date format can either be
displayed as month/day (U.S.A. format) or day/month (International format).
Do not perform a blood glucose test until you have set the meter correctly.

Setting the Time and Date
Step 1: Turn on meter
Press the On/Off button to turn the meter on. The full screen appears briefly. If
any part of the display screen is missing (see page 11), call Customer Service.
The meter then displays the time, date, unit of measurement, and the insert
test strip symbol.
Step 2: Enter set-up mode
Press and hold down the On/Off button for more than 2 seconds to enter the
set-up mode.
18

Step 3: Set the time format
The time can be displayed in either 24-hour format or
12-hour format with AM and PM. The meter displays
the current time format. To change format, press
either the Back or Forward button. Press the On/Off
button to select the time format. The date format then
appears on the display.

Step 4: Set the date format
The date format can either be displayed as month/
day (01/31) or day/month (31/01). The meter displays
the current format. To change format, press either the
Back or Forward button. Press the On/Off button to
select the date format. The hour setting then flashes
on the display.

Month/Day Format

Day/Month Format

19

Step 5: Set the hour
Press and release the Back or Forward button to change the hour.
Hold the Back or Forward button down to scroll through quickly.
When the correct hour is displayed, press the On/Off button. The
minute setting then flashes on the display.
Step 6: Set the minute
Press and release the Back or Forward button until the correct
minute appears. Hold the Back or Forward button down to
scroll through quickly. When the correct minute is displayed,
press the On/Off button. The month setting then flashes on the
display.
Step 7: Set the month (If day/month format is selected then
Step 7 will set day)
Press and release the Back or Forward button until the correct
month appears. Hold the Back or Forward button down to scroll
through quickly. When the correct month is displayed, press
the On/Off button. The day setting then flashes on the display.
20

Hour flashing

Minute flashing

Month flashing

Step 8: Set the day
(If day/month format is selected then Step 8 will set
month) Press and release the Back or Forward button until
the correct day appears. Hold the Back or Forward button
down to scroll through quickly. When the correct day is
displayed, press the On/Off button. The year setting then
flashes on the display.
Step 9: Set the year
Press and release the Back or Forward button until the
correct year appears. Hold the Back or Forward button down
to scroll through quickly. When the correct year is displayed,
press the On/Off button for two seconds to exit set up
mode.

Day flashing

Year flashing

Note:

Pressing the On/Off button for more than 2 seconds at any stage saves the time and
date and exits the set-up mode. The meter automatically shuts off after 2 minutes if no
buttons are pressed. Settings stored up to that point are saved.

21

BLOOD GLUCOSE TESTING
ReliOn® Lancing Device
Step 1
Pry the depth
adjustment cap
sideways to remove it.

Release Button
Charger

Depth
Indicator
Deep Depth Setting
(Longest Marker)

Lancet

Safety Tab
Shallow Depth Setting
(Shortest Marker)
Medium Depth Setting
Depth Adjustment Cap

Clear Cap
for Alternate
Site Testing

NOTE: Do not use the lancet if the cap is missing or damaged.
NOTE: Lancing device is for single-patient use only and should never be shared with
another person, even a family member. This lancing device should not be used for
multiple patient testing by healthcare providers or at healthcare provider sites.
22

Step 2
Insert a new, unused lancet into the Holder
until it stops.

Holder

Step 3
Twist off the safety tab.

Step 4
Attach the depth adjustment cap.

23

Step 5
Adjust the depth of puncture setting if necessary. If the obtained amount of
blood is excessive, turn the dial to a lower setting. If the obtained amount of
blood is insufficient, turn the dial to a larger setting.
Level indications

Lancing Device.

1 2 3 4 5
Deeper

Step 6
Pull the charger to reset the device.
You may hear a click.
24

Obtaining a Drop of Blood
Step 1
Wash hands with soap and warm water. Dry hands
thoroughly. If you use alcohol wipes to cleanse fingers,
make sure the area is dry before lancing finger.
Residual alcohol may lead to inaccurate readings.
Step 2
Let the arm hang down for 10 to 15 seconds. (Holding the
arm below the heart and massaging the wrist, palm and
finger makes it easier to obtain a blood drop).
Step 3
Choose a site on the side of a fingertip to minimize pain.
Step 4
Press the depth adjustment cap to the side of the
fingertip. Push the release button.
25

Step 5
Set aside the Lancing Device and wait a few seconds for a blood drop to
form. Keeping the hand warm, lowering the hand to waist level and gently
massaging your wrist, palm or the base of the finger helps the flow of
blood. Use a different site each time you test to help prevent soreness and
calluses.

26

PERFORMING A BLOOD GLUCOSE TEST
Note: For Instructions on Alternate
Site Testing, refer to pages 31-38.
Step 1
Insert a ReliOn® Prime Test Strip
into the meter. Insert the contact bars
into the test strip port, with the reaction
site facing up.

Test Strip Port
Contact Bars
Reaction Site
Sample Application Tip

When the test strip is inserted, the meter turns on
automatically. If any part of the display screen is missing
(see page 11), call Customer Service.
27

The test strip and flashing blood drop tells you the meter
is ready for you to apply a drop of blood to the sample
application tip at the end of the test strip.
Step 2
Lance your finger using the Lancing Device. Touch the
sample application tip at the end of the strip to the blood
drop on your finger. The capillary action will pull the blood
to the reaction site.

‘Apply Blood’ symbol
flashing

DO NOT add blood to the top of the test strip. You may
receive an abnormal (high) result.
CORRECT

28

INCORRECT

IMPORTANT: The meter will start to count down, showing a flashing dash
when it detects that blood has been applied. Discard test strip if meter does
not start to count down after blood drop is applied.
IMPORTANT: The minimum sample volume is 0.5 µL. Smaller samples may
not start the meter or can start the meter count down and provide an “E13”
error message. Ensure blood completely fills reaction site.
Enough
Blood

Not
Enough
Blood

Too
Much
Blood

The meter will count down
showing a flashing dash. The
result is displayed in 7 seconds.
Displaying the Result

29

Step 3
Always record your results in your self-testing logbook along with other
information such as insulin dosage, diet, and exercise. The result is
automatically stored in memory with the time and date.
Step 4
A lancet should be used once. After use, put protective cap back on and
remove lancet from lancing device. Dispose lancet in a safe manner as not to
cause accidental injury. Remove the used test strip and dispose of it carefully.
The meter shuts off automatically when the test strip is removed.

30

ALTERNATE SITE TESTING (AST)
Important Information About AST
Sites other than your fingertip may have fewer nerve endings so obtaining
a blood sample from these sites may be less painful. The technique for
alternate site testing is different from fingertip testing. Blood glucose results
from sites other than your fingertip could be significantly different due to
blood glucose levels changing rapidly after a meal, insulin, or exercise.
Consult with your diabetes healthcare professional prior to testing from
a site other than your fingertips.
Results obtained from sites other than the fingertip may differ significantly
as is the case with all blood glucose monitoring systems. Rapidly changing
results are likely to occur after eating. Insulin dosing and physical activity
are shown in the fingertip more quickly than in alternate sites.
On average, blood taken from the palm may give results as much as 5%
higher than blood taken from the fingertip.
31

Consider Alternate Site Testing When:
• Testing before a meal
• You are in a fasting state
• Two hours have passed since a meal
• Two hours have passed since insulin dosing
• Two hours have passed since physical activity
Use Fingertip When Testing:
• 	 Within two hours after a meal
• 	 Within two hours after insulin dosing
• 	 Within two hours after physical activity
• 	 If you have a history of hypoglycemia, are experiencing low blood 	 	
	
	 sugar, or suffer from hypoglycemic unawareness (you cannot tell when 		
	 you have low blood glucose)
• 	 To confirm your blood glucose level if your AST result is not consistent with 		
	 how you feel
•	 During times of stress or illness
32

Ask your diabetes healthcare professional about recommended testing
procedures before operating machinery or driving a car, as fingertip testing is
usually the preferred method of testing under these circumstances.
If bruising occurs, you may choose to lance a fingertip instead.

Preparing to Test Your Blood Glucose From an Alternate
Site
Choose a Site: Select a soft, fleshy area on the
palm that is free of visible veins and moles and away from
bone. Wash the area with warm, soapy water. Rinse and
dry completely. If you use alcohol wipes to cleanse the site,
make sure the area is dry before lancing the site.

33

Performing a Blood Glucose Test From an Alternate Site
Step 1
Attach clear cap for Alternate Site Testing
to lancing device. Insert lancet and cock
lancing device.
Step 2
a) Insert a test strip into the meter.
Insert contact bars into test strip port
with reaction site facing up. When the
strip is inserted, the meter turns on
automatically. Make sure all symbols
appear on the screen (see page 11).

Insert into
meter this
way

Test Strip Port
Contact Bars
Reaction Site
Sample
Application Tip

34

IMPORTANT!

b) Wait until strip with flashing blood drop appears.
(You now have 2 minutes to apply blood drop before
meter shuts off).
Step 3
a) Vigorously rub the selected area for 5 to 10 seconds
until it starts to feel warm to the touch.
b) Firmly hold the cocked lancing device against the
clean skin for 5 to 10 seconds.
c) Press the release button on the lancing device to
lance the skin. Continue to hold the lancing device
firmly against the skin until a 0.5 µL blood drop forms
d) Once a large enough drop of blood has formed,
remove the lancing device.
35

Step 4
Pick up the meter. Touch the end of the test strip
to the blood sample until the reaction site is full.
Immediately remove the meter and test strip from the
blood drop.

IMPORTANT
• Was the sample a deep red color and free of watery fluid?
• Was the drop large enough (at least 0.5 µL)?
• Did the reaction site fill with enough blood all at once?
IF NOT, REPEAT TEST.

36

Step 5
The meter will count down, showing a flashing dash and
display result in 7 seconds.
CONSIDER YOUR RESULT.
REPEAT ALTERNATE SITE TEST:
•	IF the blood sample appeared to be diluted with clear fluid.
• IF you did not vigorously rub the test site.
• IF the blood drop was not large enough to fill the reaction site
• IF the test was accidentally marked as a “Control” result.
• IF your result was not consistent with how you feel.
	 Any of the above situations can lead to an inaccurate test result.
Enough
Blood

Not
Enough
Blood

Too
Much
Blood

37

If the repeated alternate site result is still not consistent with how you feel,
confirm your blood glucose level with fingertip testing.
Step 6
Always record your results in your self-testing log book along with other
information such as insulin dosage, diet, and exercise. The result is
automatically stored in memory with the time and date.
Step 7
Remove the test strip and dispose of it carefully. A lancet should be used
once. After use, put protective cap back on and remove lancet from lancing
device. Dispose lancet in a safe manner as not to cause injury. The meter
shuts off automatically when the test strip is removed.

38

USING CONTROL SOLUTION
Use Control Solution to check that the meter and test strips are working
correctly. It is important that you carry out this simple check regularly.
Control Solution contains a known amount of glucose that reacts with the
ReliOn® Prime Test Strip. Control Solutions are available in two levels - Normal
and High.
Compare the control solution test results with the range printed on the test
strip bottle label.
To order control solution, call ReliOn® at 800.631.0076.

39

It is recommended to use Control Solution:
•	 When you open a new bottle of test strips.
•	 Whenever you suspect the meter or test strips may not be functioning
properly.
•	 If test results appear to be abnormally high or low or are not consistent
with clinical symptoms.
•	 If the test strip bottle has been left open or has been exposed to light,
temperatures below 39°F(4°C) or above 86°F(30°C), or humidity
	 levels above 80%.
•	 To check your technique.
•	 When the ReliOn® Prime Meter has been dropped or stored below freezing
or above 122°F(50°C).
•	
Each time the batteries are changed.
40

Performing a Control Solution Test
Before performing a control solution test, always check the expiration date
(
) of the control solution. Do not use control solution if it is past the
expiration date or if the solution has not been stored correctly. When you open
a new bottle of control solution, always write the date of opening on the control
solution label. As soon as you have used the control solution, put the cap back
on the bottle. Always use the control solution within 90 days (3 months) of first
opening.

41

Step 1
Insert a ReliOn® Prime Test Strip into the
test strip port of the meter with contact bars
facing up. The meter turns on automatically.
The full screen appears briefly. If any part of
the display screen is missing (see page 11), call
Customer Service. The screen then displays the
test strip symbol and flashing blood drop.

Test Strip
Port
Contact
Bars
Reaction Site

42

Sample
Application Tip

Step 2
You must press the Back or Forward button
BEFORE performing control solution test.
Hold the Back or Forward button until
appears in the upper right corner of the
screen. Verify that remains displayed on
the screen. If you do not do this, the control
solution result will NOT be valid.
will prompt you to add control solution.
Step 3	
Mix control solution by gently inverting control solution
bottle several times. Remove the cap from the control
solution bottle. Place cap on flat surface. Squeeze the
bottle and discard the first drop. Apply the second drop
to the top of the cap.
43

Step 4
Bring meter and test strip to the drop. Test strip will draw up the
solution. The meter will show result in 7 seconds.
Note: Dye added to control solution may
stain surfaces or fabric. Use with care.

06146A
2010-10
Control Solution Range (mg/dL)
(Rango de la solución de control)

Step 5
Compare the result with the range printed on
the test strip bottle you are using. Values may
vary from bottle to bottle. Verify that the result is
within range of the control solution level that you
are using. If the result falls within the range on the
bottle, the meter is working correctly.

Normal:
High:

Step 6
Remove the test strip. The meter shuts off automatically when the test
strip is removed.
Dispose of the test strip immediately.
44

80-120
200-300

Comparing Control Solution Results
If the result is outside the range printed on the test strip bottle, repeat the
test. One or more of the following may have caused an out-of-range result:
•	 The meter was not placed in control solution mode before adding control
solution
•	 The control solution has expired or has been contaminated
•	 The control solution was stored below 35°F (2°C) or above
86°F (30°C)
•	 First drop of control solution was not discarded
•	 The test strip was not stored correctly
•	 The test strip was used after the expiration date of the bottle
•	 The test strip bottle was open for more than 90 days (3 months)
•	 The ReliOn® Prime meter has been damaged or has malfunctioned
•	 Contamination due to the tip of the control solution bottle touching the
test strip

45

Repeat the test, carefully following instructions, using control solution mode
with new control solution or a new test strip, as appropriate. Compare the
result with the range printed on the test strip bottle you are using.

Note:

If your control solution result continues to fall outside the required range, the
system may not be working correctly. DO NOT USE the system to test your blood.
If you are unable to resolve the problem, call Customer Service at 800.631.0076 (24
hours a day, 7 days a week).

DOWNLOADING TEST RESULTS TO A COMPUTER
We offer diabetes management software to help you download your test
results to a computer. For more information on Diabetes Management
Software, call Customer Service at 800.631.0076 (24 hours a day, 7 days
a week).
46

UNDERSTANDING TEST RESULTS
NOTE: The ReliOn® Prime Meter is designed to give results at temperatures
between 41°F - 113°F (5°C - 45°C) and relative humidity (non-condensing) of
20–80%.

Comparing Meter and Laboratory Results
Your ReliOn® Prime Blood Glucose Meter is referenced to fresh plasma blood
measurement. This was performed in a clinical laboratory with glucose
standard calibration to the NIST (National Institute of Science and Technology,
Gaithersburg, MD, USA). The results you get from your meter may differ from
the tightly controlled clinical laboratory result. This is due to normal variation.
To make an accurate comparison between the meter and laboratory results,
follow the guidelines below.

47

Before You Compare
Perform a control solution test to make sure your meter and test strips are
working correctly. Wait at least 2 hours after a meal or drink (other than water)
before doing comparison blood tests. Fasting is essential if venous blood is
required for the reference analyzer.
When at the Laboratory
The capillary samples for both tests must be taken and tested within 15
minutes of each other. The sample must be collected with anticoagulant
appropriate to the laboratory analyzer. The recommended technique should
be followed. Analysis should be performed following the manufacturer’s
guidelines.
ALWAYS wash hands in warm, soapy water. Rinse and dry them thoroughly
before testing.
ALWAYS use fresh capillary whole blood on meter tests.

48

You may still experience a difference from the laboratory result because
blood glucose levels can change over short periods. This can be for a variety
of reasons, such as food, exercise, medication, hematocrit, stress, or loss of
body fluids.
Data analysis should be performed using a clinically acceptable method.
Circulating blood glucose fluctuates naturally over time. Test results can vary
over time and can be affected by several factors. Some of these include, but
are not limited to, the following: (1) time of day the test was performed; (2)
food eaten; (3) activities performed; (4) insulin and other medications taken. If
your result does not seem correct after testing your blood, repeat the test. If
abnormally high or low readings persist, contact your healthcare professional.

49

Expected Blood Glucose Readings
Expected blood glucose levels for people without diabetes:1, 2
		
	
				
Fasting	

70-110 mg/dL

mg/dL

	 2 hours after meals	

70-140 mg/dL

High Blood Glucose Readings

If your blood glucose is above 600 mg/dL, you will receive a “Hi.” Repeat
the test with a new test strip. If this message shows again, contact your
healthcare professional immediately!
Contact your physician for advice if test results are very high3 (above 240
mg/dL) and/or you have symptoms of high blood glucose. These symptoms
include dry mouth, thirst, frequent urination, nausea, vomiting, blurred vision,
sleepiness, or abdominal pain. Symptoms will vary from person to person.
You may have one or all of these symptoms.
50

Low Blood Glucose Readings

If your blood glucose is below 20 mg/dL, you will receive a “Lo.” Repeat the
test with a new test strip. If this message shows again, contact your healthcare
professional immediately!
Contact your physician for advice if test results are very low4 (below 70 mg/
dL) and/or you have symptoms of low blood glucose. Symptoms of low blood
glucose include sweating, shakiness, trembling, blurred vision, hunger, headache,
confusion, rapid heartbeat, or tingling or numbness around the mouth or
fingertips. Symptoms will vary from person to person. You may have one or all of
these symptoms.

Diabetes Findings

In 1993, the National Institute of Health concluded an extensive long-term study
of people with Type 1 diabetes. This study, called the Diabetes Control and
Complications Trial (DCCT), found that by keeping your blood glucose close to the
levels of people without diabetes you can reduce the risk of complications involving
the eyes, kidneys, and nervous system by approximately 60%5.
51

What This Means for You
Frequent blood glucose testing is the best means you have for keeping track of
how well you are doing with the factors that affect your diabetes-medication, diet,
exercise, and stress management. Blood glucose test results can also tell you
whether your diabetes is changing in ways that might require an adjustment to
your treatment plan. Always consult your healthcare professional before making
any changes in managing your diabetes.

Frequency of Testing
How often you need to test your blood glucose will vary according to your
age, the type of diabetes you have, the medications you are taking, and your
physical and emotional health. Your healthcare professional will guide you.
After deciding when and how often you should test, it is important that you
make testing part of your routine.

52

Recommendations for better diabetes control
•	 Follow the advice of your healthcare professional.
•	 Follow the exercise and meal plans recommended by your healthcare
professional.
•	 Take insulin or diabetes medication at your scheduled times.
•	 Keep in touch with your emotional and physical condition.   
•	 Stress or illness can affect diabetes.
•	 Watch for symptoms of hypoglycemia (low blood glucose) and
hyperglycemia (high blood glucose).
•	 Always record your test results in a logbook. A logbook assists you in
keeping a record of your blood glucose results, along with information on
your food intake, exercise, and medication.
•	 Review your logbook of test results with your healthcare professional
regularly.

References
1	
2	
3	
4	
5	

“ Definition and diagnosis of diabetes mellitus and intermediate hyperglycaemia” World Health Organization, 2006
Diabetes Care, vol. 33 Jan;1 S82-86, 2010
Krall, L.P. and Beaser R.S.: Joslin Diabetes Manual. Philadelphia: Lea and Fibiger (1989), 261–263.
Kahn, R. and Weir, G.: Joslin’s Diabetes Mellitus. Philadelphia: Lea and Fibiger (1994), 489.
American Diabetes Association position statement on the Diabetes Control and Complications Trial (1993).

53

METER MEMORY
Marking Results in the Memory

You can mark results in the meter memory in two ways.

Marking Control Solution Tests

You must mark results with the control bottle symbol . Insert test strip into
the meter. Hold the Back or Forward button until appears in the upper right
corner of the screen. Do this BEFORE performing a control solution test. If
you do not mark control solution tests before applying control solution to the
test strip, the results may not be accurate and control solution test results will
be included in your test result averages.
The meter does not use results marked
when it calculates the 14- and
30-day average. This ensures that your 14- and 30-day average includes only
results from testing your own blood.
To mark a result , press the Back or Forward button BEFORE testing with
control solution. (See page 41 for detailed instructions on testing with control
solution).
54

Marking Other Results

You can also mark results with an when you do NOT want to include the result
in your 14- and 30-day average. For example, if someone else used your meter, or
if you believe the test result is incorrect because you applied blood to the test strip
incorrectly, use the exclamation mark to ensure that your 14- and 30-day average
includes only those results from testing your own blood that you want included in
your average. To mark a result with , press the Back or Forward button AFTER
the meter displays the test result.

Recalling Results
Step 1
Press the On/Off button to turn on the
meter. Then press the Back or Forward
button. Do not insert a test strip to turn on
the meter.
is displayed when the memory mode is
entered. The meter displays the most
recent test result stored in the
memory.

mg/dL

55

Step 2
Press the Back or Forward button to display the
average of tests over the last 14 days. This can include
1 to 250 results, depending on how frequently you
test. The number at the top (20n) shows the number of
tests that have produced the average.
	
is displayed when the average is shown.
Step 3
Press the Back or Forward button again to display the
30-day average. The greater the frequency of testing
the higher this number will be.
	
is displayed when the average is shown.

Displaying the
average (14 day)

Displaying the average (30 day)

If no results are stored, or you are using the meter for
the first time, the meter will display 3 bars.

56

No results stored

If a test has not been performed in the last 14 days the meter
will display the 14-day average screen with 3 bars. This
means there are no results stored to produce the average. If
a test has not been performed in the last 30 days the meter
will display the 30-day average screen with 3 bars.
Step 4
Press the Back and Forward buttons to recall other results
stored in the memory. Pressing the Forward button after
the average displays the oldest test in memory. Pressing
the Back button after the average displays the second most
recent test in memory.
The meter displays the time each test was recorded in the
upper left corner. The date of the test appears below the
time.
57

Results marked with
when the test was performed are not
included in the average. The marked results can be seen when
you scroll through the results saved in the memory.
The memory mode also displays if the result was marked
before using control solution. These results are not included in
the 14- and 30-day average.
If the thermometer symbol is flashing when you perform a
test, the thermometer symbol will be displayed in the memory
with the result. These results will not be included in the meter
averages.
Step 5
Press the On/Off button to return to the user mode. If you are not going to
test, press the On/Off button again to shut off the meter.

58

NOTE:
Results that appear as LO are included as 20 mg/dL  in the glucose averages.
Results that appear HI are included as 600 mg/dL in the glucose averages.

DISPLAY SCREEN MESSAGES
A list of all display screen messages is included below.
If you have any questions after reading these messages, or if the meter
displays a message not listed here, call Customer Service at 800.631.0076
(24 hours a day, 7 days a week). If the display screen shows , you should be
able to clear the error message yourself. Do not send your meter to your local
dealer without authorization from a company representative.
Your blood glucose level is less than 20 mg/dL. Repeat the
test using a new test strip. If this message appears again,
contact your healthcare professional immediately.
Your blood glucose level is more than 600 mg/dL. Repeat
the test using a new test strip. If this message appears
again, contact your healthcare professional immediately.

59

The battery has been replaced.
Check that the time and date are set correctly.

A used strip has been inserted or the meter is having
difficulty reading the strip.
Repeat the test with a new test strip.

The battery power is getting low.	
There is enough power for approximately 100 tests
before the battery needs to be replaced.
60

The battery power is low.	
There is only enough power for about 20 more tests.
Replace with a new CR2032 battery as soon as
possible.

The battery power is too low for testing.
Replace with a new CR2032 battery.

61

Thermometer flashing.	
The meter and test strips are outside the optimum
temperature range of 50°F - 104°F (10°C - 40°C). Make
sure your meter and strips are in an environment with a
temperature between 50°F - 104°F (10°C - 40°C). Treat
test result obtained where the thermometer is flashing
with caution. The flashing thermometer will be displayed
on all screens during glucose testing until the meter has
reached acceptable temperature. Readings obtained with
the flashing thermometer will show a thermometer when
results are recalled in memory.

Thermometer symbol - E6.	
Temperature outside of acceptable range of 41°F - 113°F
(5°C - 45°C). You will not obtain a reading. Allow the
meter and strips to warm up or cool down slowly to
between 50°F - 104°F (10°C - 40°C) or at least to 41°F 113°F (5°C - 45°C).
62

Corrupted memory.
Call Customer Service at 800.631.0076.

Not enough blood was added to test strip.
Retest with new test strip. Apply at least 0.5µL of
blood to sample application tip.

63

CARING FOR YOUR ReliOn® Prime BLOOD GLUCOSE METER

Cleaning the Meter

The ReliOn® Prime Blood Glucose Meter is a precise instrument. Please handle
it with care. Clean the outside of the meter with a damp cloth only. Dirt, dust,
blood, control solution, or water entering the meter could cause damage.
Your ReliOn® Prime Blood Glucose Meter should not need decontamination
as no blood or control solution should come into contact with the meter if the
instructions are followed correctly.

Storage

The ReliOn® Prime Blood Glucose Meter is designed to be stored within a
32°F - 122°F (0°C - 50°C) temperature range.
•	 Do not leave your meter in extremely hot or cold places such as near a heat
source (radiator) or in a car in very hot or cold weather
•	 Do not store or use your meter or test strips where they may be exposed
to high humidity, such as in a bathroom or kitchen
64

•	 Never hold the meter or test strips under running water
•	 Do not use or store your meter on or near a strong electro-magnetic field
such as a microwave oven, stereo amplifiers, or a mobile phone
•	 Do not store your meter or test strips near bleach or cleaners that contain
bleach

65

SPECIFICATIONS
Test Strips:	

ReliOn® Prime

Result range:	

20 to 600 mg/dL	

Calibration:	

Plasma referenced

	

	

Sample Size:	

Minimum 0.5 micro-liter (µL)

Blood Source:	

Capillary Whole Blood

Hematocrit Range:	

33%-52%

Test Time:	

7 seconds

Glucose Units:	

mg/dL

Assay Method:	

Biosensor, Glucose oxidase (Aspergillus niger sourced)	

Power Source:	

Single replacement 3V (CR2032) battery

Battery Life:	

More than 2,000 tests at 4 tests per day

Display Type:	

Liquid Crystal Display (LCD)

Memory:	

250 results with 14- and 30-day averaging

Automatic Shut-off:	

2 minutes after last user action

Size:	

Approx. 3.3" x 2.2" x 0.6" (83.5 mm x 55.5 mm x 16 mm)

Weight:	

Approx. 1.48 oz. (42 g)

Optimum Operating Ranges:	

50°F - 104°F (10°C - 40°C)

Relative Humidity:	

20% - 80%

Altitude:	

10,000 ft. (3,048 meters)

66

WARNINGS, PRECAUTIONS, AND LIMITATIONS
•	The ReliOn® Prime Blood Glucose Monitoring System is not designed to
substitute for pathology laboratory equipment and should not be used for
the diagnosis of diabetes.
•	Severe dehydration (excessive water loss) may cause false low results. If
you believe you are suffering from dehydration, consult your healthcare
professional immediately.
•	A red blood cell count (hematocrit) that is very high (above 52%) can give
abnormally low results. A very low hematocrit level (below 33%) can give
abnormally high results.
•	Inaccurate results may occur in severely hypotensive individuals or patients
in shock.
•	Inaccurate low results may occur for individuals experiencing a
hyperglycemic-hyperosmolar state, with or without ketosis.
•	Patients undergoing oxygen therapy may yield false results.
•	Do not use to test newborns. The system has not been validated for
neonatal use.
67

•	Do not use the ReliOn® Prime system at altitudes in excess of 10,000 ft
	 (3,048 m).
•	Triglycerides up to 3,300 mg/dL do not significantly affect test results.
However, glucose values in specimens beyond this triglycerides level should
be interpreted with caution.
•	Metabolites of icodextrin (maltose, maltotriose, and maltotetraose) do not
affect test results.
•	Use only fresh capillary blood. Do not use serum or plasma or venous
whole blood.
IMPORTANT: Low or high blood glucose readings can indicate a potentially
serious medical condition. If your blood glucose reading is unusually low or
high, or you do not feel the way your readings indicate, repeat the test using
a new strip. If your result is still not consistent with your symptoms or if your
blood glucose result is less than 60 mg/dL or higher than 240 mg/dL, contact
your diabetes healthcare professional for advice.

68

WARRANTY
You are a valued ReliOn® customer of. It is important to us that you are completely
satisfied with your Blood Glucose Meter.
ReliOn® warrants that your Meter will be free from defects in materials and
workmanship for a period of five years from the date of the original purchase.
If during this time the meter does not work properly because of a defect in
materials or workmanship, ReliOn® agrees to replace or repair, free of charge
any and all parts proven to be defective and subject to warranty.
This warranty is in lieu of all other warranties, expressed or implied, including
any implied warranty of merchantability or fitness for any purpose, other than
stated herein.
This warranty does not apply to the performance of the ReliOn® Prime meter
that has been damaged by accident or has been altered, misused, tampered
with, or abused in any way. This warranty only applies to the original
purchaser of the meter and/or its agents.
69

RETURNS
You must contact Customer Service at 800.631.0076 before returning your
meter. You will be instructed how to return the meter to ARKRAY. Returned
meters without this authorization will not be accepted.

©2011 ARKRAY, Inc.

P/N 7957-00
Rev 11/11



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History When                    : 2011:03:22 10:57:23-05:00, 2011:03:22 10:57:46-05:00, 2011:03:22 10:57:46-05:00, 2011:03:22 12:22:58-05:00, 2011:03:22 12:39:30-05:00, 2011:03:22 12:45:44-05:00, 2011:03:22 12:51:54-05:00, 2011:03:22 12:56:22-05:00, 2011:03:22 12:59:31-05:00, 2011:03:22 13:05:46-05:00, 2011:03:22 13:12:25-05:00, 2011:03:22 13:14:49-05:00, 2011:03:22 13:16:27-05:00, 2011:03:22 13:40:08-05:00, 2011:03:22 13:44:13-05:00, 2011:03:22 13:47:36-05:00, 2011:03:22 13:51:21-05:00, 2011:03:22 13:54:18-05:00, 2011:03:22 14:13:45-05:00, 2011:03:22 14:29:14-05:00, 2011:03:22 14:35:38-05:00, 2011:03:22 14:48:56-05:00, 2011:03:22 15:03:53-05:00, 2011:03:22 15:13:50-05:00, 2011:03:22 15:14:02-05:00, 2011:03:22 15:14:03-05:00, 2011:03:22 15:14:21-05:00, 2011:03:22 15:14:21-05:00, 2011:03:22 15:15:52-05:00, 2011:03:28 09:16:37-05:00, 2011:03:28 09:20:17-05:00, 2011:03:28 09:25:31-05:00, 2011:03:28 10:07:16-05:00, 2011:03:28 10:43:17-05:00, 2011:03:28 11:04:39-05:00, 2011:03:29 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12:00:28-05:00, 2011:04:07 12:01:34-05:00, 2011:04:07 12:09:41-05:00, 2011:04:07 12:30:29-05:00, 2011:04:07 13:10:26-05:00, 2011:04:07 13:13:14-05:00, 2011:04:07 13:20:07-05:00, 2011:04:07 13:20:07-05:00, 2011:04:07 13:20:52-05:00, 2011:04:07 13:21:05-05:00, 2011:04:22 12:35:28-05:00, 2011:04:22 12:36:25-05:00, 2011:04:22 12:37:52-05:00, 2011:04:22 12:38:22-05:00, 2011:04:22 12:39:07-05:00, 2011:04:22 12:45:23-05:00, 2011:04:22 12:47:19-05:00, 2011:04:22 12:48:39-05:00, 2011:04:22 12:50:14-05:00, 2011:04:22 12:55:34-05:00, 2011:04:22 12:56:46-05:00, 2011:04:28 08:06:34-05:00, 2011:04:28 08:07:04-05:00, 2011:05:04 08:14:03-05:00, 2011:05:04 08:15:24-05:00, 2011:05:06 12:18:39-05:00, 2011:05:09 12:40:39-05:00, 2011:05:09 12:50:06-05:00, 2011:05:11 07:49:26-05:00, 2011:05:19 07:43:40-05:00, 2011:05:19 09:05:28-05:00, 2011:05:19 12:11:45-05:00, 2011:05:19 12:13:20-05:00, 2011:05:19 15:57:01-05:00, 2011:05:20 09:01:54-05:00, 2011:05:20 09:01:54-05:00, 2011:05:20 09:05:44-05:00, 2011:05:20 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Trapped                         : False
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EXIF Metadata provided by EXIF.tools

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