Ricoh AP610N User Manual To The 77bcc459 9592 4e83 9982 C3e7a4455aae

User Manual: Ricoh AP610N to the manual

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Paper type: Wood Free 80g/m2, Paper Thickness=100 µm // Pages in book=92 // Print scale=81%
Gap (when printed at 81% scale) = Pages in book × Paper thickness / 2 = 4.600000 mm

RICOH COMPANY, LTD.
15-5, Minami Aoyama 1-chome,
Minato-ku, Tokyo 107-8544, Japan
Phone: +81-3-3479-3111

Maintenance Guide

Maintenance Guide

Overseas Affiliates
USA
RICOH CORPORATION
5 Dedrick Place
West Caldwell, New Jersey 07006
Phone: +1-973-882-2000
The Netherlands
RICOH EUROPE B.V.
Groenelaan 3, 1186 AA, Amstelveen
Phone: +31-(0)20-5474111
United Kingdom
RICOH UK LTD.
Ricoh House,
1 Plane Tree Crescent, Feltham,
Middlesex, TW13 7HG
Phone: +44-(0)20-8261-4000
Germany
RICOH DEUTSCHLAND GmbH
Wilhelm-Fay-Strasse 51,
D-65936 Frankfurt am Main
Phone: +49-(0)69-7104250
France
RICOH FRANCE S.A.
383, Avenue du Général de Gaulle
BP 307-92143 Clamart Cedex
Phone: +33-(0)-821-01-74-26

Model number: Aficio AP610N
Printed in the Netherlands
GB GB G116-8606A

Spain
RICOH ESPAÑA S.A.
Avda. Litoral Mar, 12-14,
Blue Building, Marina Village,
08005 Barcelona
Phone: +34-(0)93-295-7600
Italy
RICOH ITALIA SpA
Via della Metallurgia 12,
37139 Verona
Phone: +39-045-8181500
China
RICOH CHINA CO.,LTD.
29/F., Lippo Plaza, No.222
Huai Hai Zhong Road,
Lu Wan District,
Shanghai P.C.:200021
Phone: +86-21-5396-6888
Singapore
RICOH ASIA PACIFIC PTE.LTD.
260 Orchard Road,
#15-01/02 The Heeren,
Singapore 238855
Phone: +65-6830-5888

1

Paper and Other Media

2

Replacing Consumables and Maintenance Kit

3

Cleaning the Printer

4

Adjusting the Printer

5

Troubleshooting

6

Removing Misfed Paper

7

Appendix

Read this manual carefully before you use this product and keep it handy for future reference. For safe and correct use, please be sure to read
the Safety Information in the “Setup Guide” before using the machine.
G1168606A

Paper type: Wood Free 80g/m2, Paper Thickness=100 µm // Pages in book=92 // Print scale=81%
Gap (when printed at 81% scale) = Pages in book × Paper thickness / 2 = 4.600000 mm

Introduction
This manual contains detailed instructions and notes on the operation and use of this machine. For your
safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy
place for quick reference.

Copyright © 2004, 2005

KirP4GB_Mainte-F6_FM_forPaper.book Page i Thursday, May 12, 2005 11:48 AM

TABLE OF CONTENTS
Trademarks............................................................................................................. 1
How to Read This Manual ..................................................................................... 2

1. Paper and Other Media
Paper and Other Media Supported by This Printer............................................. 3
Paper Recommendations...................................................................................... 8
Loading Paper............................................................................................................8
Storing Paper .............................................................................................................8
Types of Paper and Other Media ...............................................................................9
Paper not supported by this printer ..........................................................................11
Print Area .................................................................................................................12
Loading Paper ......................................................................................................13
Loading Paper in Tray 1 and the optional paper feed unit .......................................13
Loading Paper in the Bypass Tray ...........................................................................19
Loading Envelopes...................................................................................................24
Switching between Paper Trays...............................................................................28

2. Replacing Consumables and Maintenance Kit
Replacing the Toner Cartridge ........................................................................... 29
Replacing the Maintenance Kit........................................................................... 32
Before Replacing......................................................................................................32
Replacing the Friction Pad .......................................................................................33
Replacing the Transfer Roller ..................................................................................35
Replacing the Paper Feed Rollers ...........................................................................37
Replacing the Fusing Unit ........................................................................................39

3. Cleaning the Printer
Cautions to Take When Cleaning .......................................................................43
Cleaning the Friction Pad....................................................................................44
Cleaning the Paper Feed Roller.......................................................................... 45
Cleaning the Registration Roller ........................................................................47

4. Adjusting the Printer
Adjusting the Image Density............................................................................... 49
Adjusting Tray Registration................................................................................50

5. Troubleshooting
Error & Status Messages on the Control Panel ................................................ 53
Printer Does Not Print .........................................................................................59
Checking the port connection...................................................................................61
Other Printing Problems .....................................................................................63
Additional Troubleshooting ................................................................................66

i

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6. Removing Misfed Paper
Removing Misfed Paper ......................................................................................69
When “Remove Misfeed Paper Tray” Appears ................................................. 70
When “Remove Misfeed Internal Path” Appears ..............................................71
When “Remove Misfeed Paper Exit Cover” Appears ....................................... 73
When “Remove Misfeed Duplex Unit” Appears................................................ 76

7. Appendix
Moving and Transporting the Printer................................................................. 79
Moving the Printer ....................................................................................................80
Consumables .......................................................................................................81
Toner Cartridge ........................................................................................................81
Maintenance Kit .......................................................................................................82
Specifications.......................................................................................................83
Mainframe ................................................................................................................83
Options.....................................................................................................................86

INDEX......................................................................................................... 89

ii

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Trademarks
Microsoft, Windows and Windows NT are registered trademarks of Microsoft
Corporation in the United States and/or other countries.
IPS-PRINT Printer Language Emulation Copyright© 1999-2000 Oak Technology, Inc., All rights reserved.
Bluetooth® is a registered trademark of Bluetooth-SIG Inc. worldwide.
Other product names used herein are for identification purposes only and might
be trademarks of their respective companies. We disclaim any and all rights to
those marks.
The proper names of the Windows operating systems are as follows:
• Microsoft® Windows® 95 operating system
• Microsoft® Windows® 98 operating system
• Microsoft® Windows® Millennium Edition (Windows Me)
• The product names of Windows® 2000 are as follows:
Microsoft® Windows® 2000 Advanced Server
Microsoft® Windows® 2000 Server
Microsoft® Windows® 2000 Professional
• The product names of Windows® XP are as follows:
Microsoft® Windows® XP Professional
Microsoft® Windows® XP Home Edition
• The product names of Windows ServerTM 2003 are as follows:
Microsoft® Windows ServerTM 2003 Standard Edition
Microsoft® Windows ServerTM 2003 Enterprise Edition
Microsoft® Windows ServerTM 2003 Web Edition
• The product names of Windows NT® 4.0 are as follows:
Microsoft® Windows NT® Server 4.0
Microsoft® Windows NT® Workstation 4.0

1

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How to Read This Manual
The following set of symbols is used in this manual.
This symbol indicates a potentially hazardous situation that might result in
death or serious injury when you misuse the machine without following the instructions under this symbol. Be sure to read the instructions, all of which are described in the Safety Information section.
This symbol indicates a potentially hazardous situation that might result in minor or moderate injury or property damage that does not involve personal injury
when you misuse the machine without following the instructions under this
symbol. Be sure to read the instructions, all of which are described in the Safety
Information section.
* The statements above are notes for your safety.
If this instruction is not followed, paper might be misfed, originals might be
damaged, or data might be lost. Be sure to read this.
This symbol indicates information or preparations required prior to operating.
This symbol indicates precautions for operation, or actions to take after abnormal operation.
This symbol indicates numerical limits, functions that cannot be used together,
or conditions in which a particular function cannot be used.
This symbol indicates a reference.
Keys that appear on the machine's display.
Keys and buttons that appear on the computer's display.
Keys built into the machine's control panel.
Keys on the computer's keyboard.

2

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1. Paper and Other Media
Paper and Other Media Supported by This
Printer
This section describes the paper size, feed direction, and the maximum amount
of paper that can be loaded into each paper tray in this printer.
Note
❒ The following symbols and terminology are used to represent the feed direction.
In this manual

On the display
A4 (297 x 210)

K↑(Feed direction)

8 1/2 x 11
A5 (210 x 148)

L↑(Feed direction)

8 1/2 x 5 1/2

Paper feed direction
Short-edge feed direction
Long-edge feed direction

❒ Be careful of the paper feed direction. The direction is determined for each paper size.

Envelope Feeder Unit

Paper Feed Unit (Tray2/3)

Size (mm)

A3

K

297 × 420

×

B4 JIS

K

257 × 364

×

A4

K

210 × 297

×

L

297 × 210

×

K

182 × 257

×

L

257 × 182

×

K

148 × 210

L

210 × 148

A6

K

105 × 148

11 × 17

K

279 × 432

×

Legal (LG, 81/2 × 14)

K

216 × 356

×

B5 JIS

A5

Bypass Tray

Feed direction

Paper Tray (Tray1)

❖ Input Paper Sizes (Metric version)

×

×

×

×

×

×

×

×

3

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Envelope Feeder Unit

Paper Feed Unit (Tray2/3)

Size (mm)

Letter (LT, 81/2 × 11)

K

216 × 279

L

279 × 216

5 /2 × 8 /2

K

140 × 216

×

Executive (Exec., 71/4 ×
101/2)

K

184 × 276

×

L

276 × 184

×

Folio (81/4 × 13)

K

210 × 330

×

Foolscap (F4, 81/2 × 13)

K

216 × 330

×

F/GL (8 × 13)

K

203 × 330

×

K

104.8 × 241.3

×

×

C5 Env (6.38 × 9.02)

K

162 ×229

×

×

C6 Env (4.49 × 6.38)

K

114 ×162

×

×

DL Env (4.33 × 8.66)

K

110 × 220

×

×

Monarch Env (37/8 × 71/2)

K

98.4 × 190.5

×

×

Custom Size

-

-

×

8K (10 /2 × 15.35)

K

267 × 390

×

16K (7.68 ×

K

195 × 267

×

L

267 × 195

×

1

1

1

Com#10 Env

(41/

8

1

101/2)

×

91/

2)

Bypass Tray

Feed direction

Paper Tray (Tray1)

Paper and Other Media

×
×
×

×
×

×

•
The size is supported and indicated on the tray dial. Be sure to set the paper size dial to match the actual paper size loaded in the tray.
•
The size is supported but not indicated on the tray dial. You should set the
tray dial to “p”, and select the paper size with the control panel.
•
The size is supported but the paper size should be set with the control panel. There is no dial on the tray.
See p.19 “Loading Paper in the Bypass Tray”
See p.24 “Loading Envelopes”

4

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Paper and Other Media Supported by This Printer

•
The size is supported, but it should be set as a custom size using the control
panel.
The supported size may differ depending on the printer language you use.
Set as a custom size setting using the control panel.
The following sizes are supported:
• Bypass Tray: approximately 90 - 305 mm in width, and 148 - 432 mm in
length.
• Paper Feed Unit (Tray 2/3): approximately 182 - 297 mm in width, and
160 - 432 mm in length.

1

•
The size is not supported.

Envelope Feeder Unit

Paper Feed Unit (Tray2/3)

Size (inch)

11 × 17

K

11 × 17

×

Legal (LG)

K

81/2 × 14

×

Letter (LT)

K

81/2× 11

×

L

11 × 81/2

×

51/2× 81/2

K

51/2× 81/2

×

Executive (Exec.)

K

7 /4× 10 /2

×

L

10 /2× 7 /4

×

A3

K

11.26 × 16.54

×

B4 JIS

K

10.12 × 14.33

×

A4

K

8.26 × 5.83

×

L

5.83 × 8.26

×

K

7.17 × 10.12

×

L

10.12 × 7.17

×

K

5.83 × 8.26

B5 JIS

A5

Bypass Tray

Feed direction

Paper Tray (Tray1)

❖ Input Paper Sizes (Inch version)

1

1

1

×

×

1

L

8.26 × 5.83

A6

K

4.13 × 5.63

Folio

K

81/4 × 13

×

×

×

×

×

×

×

×

×
×

5

KirP4GB_Mainte-F6_FM_forPaper.book Page 6 Thursday, May 12, 2005 11:48 AM

F/GL

K

8 × 13

Com#10 Env

K

C5 Env

K

C6 Env

Envelope Feeder Unit

81/2 × 13

Paper Feed Unit (Tray2/3)

K

Paper Tray (Tray1)

Size (inch)

Foolscap F4

1

Bypass Tray

Feed direction

Paper and Other Media

×
×

4 /8 × 9 /2

×

×

6.38 × 9.02

×

×

K

4.49 × 6.38

×

×

DL Env

K

4.33 × 8.66

×

×

Monarch Env

K

37/8 × 71/2

×

×

Custom Size

-

-

×

8K

K

101/

15.35

×

16K

K

7.68 × 10 /2

×

L

10 /2× 7.68

×

1

1

2×

1

1

×

•
The size is supported and indicated on the tray dial. Be sure to set the paper size dial to match the actual paper size loaded in the tray.
•
The size is supported but not indicated on the tray dial. You should set the
tray dial to “p”, and select the paper size with the control panel.
•
The size is supported but the paper size should be set with the control panel. There is no dial on the tray.
See p.19 “Loading Paper in the Bypass Tray”
See p.24 “Loading Envelopes”
•
The size is supported, but it should be set as a custom size using the control panel.
The supported size may differ depending on the printer language you use.
Set as a custom size setting using the control panel.
The following sizes are supported:
• Bypass Tray: approximately 3.54 - 12.01 inches in width, and 5.83 - 17.01
inches in length.
• Paper Feed Unit (Tray 2/3): approximately 7.17 - 11.69 inches in width,
and 6.3 - 17.01 inches in length.
•

6

The size is not supported.

KirP4GB_Mainte-F6_FM_forPaper.book Page 7 Thursday, May 12, 2005 11:48 AM

Paper and Other Media Supported by This Printer

❖ Paper weight and number of sheets to be set
Supported paper weight

Maximum number of
sheets (plain paper)

Tray 1

60 - 105 g/m2 (16 - 28 lb.)

500 (80 g/m2, 20 lb.)

Bypass Tray

52 - 162 g/m2 (14 - 43 lb.)

100 (80 g/m2, 20 lb.)

1

For other kind of papers,
see p.19 “Loading Paper
in the Bypass Tray”.
Paper Feed Unit (Tray 2, Tray 3)

60 - 105 g/m2 (16 - 28 lb.)

Envelope Feeder Type 2600

See p.24 “Loading Envelopes”.

500 (80 g/m2, 20 lb.)

Note
❒ Check that the top of the stack is not higher than the limit mark inside the
tray.
❒ The Envelope Feeder Unit requires the installation of the optional Paper
Feed Unit.

❖ Paper size not supported by both side printing
The following paper sizes cannot be printed on both sides:
• Metric version: A5K, A6K, 51/2 × 81/2K, Executive (184 × 246)K,
Com#10 Env (104.8 × 241.3)K, C5 Env (162 ×229)K, C6 Env (114 ×162)K,
DL Env (110 × 220)K, Monarch Env(98.4 × 190.5)K.
Custom Size supported by approximately 182 to 297 mm in width, and approximately 148 to 432 mm in length.
• Inch version: A5K, A6K, 51/2 × 81/2K, Executive (71/4 × 101/2)K,
Com#10 Env (41/8 × 91/2)K, C5 Env (6.38 × 9.02)K, C6 Env (4.49 × 6.38)K,
DL Env (4.33 × 8.66)K, Monarch Env (37/8 × 71/2)K.
Custom Size supported by approximately 7.18 - 11.68 inches in width, and
approximately 5.83 - 17.00 inches in length.

7

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Paper and Other Media

Paper Recommendations
Loading Paper

1

Important
❒ Do not use ink-jet printer paper because it may stick to the fusing unit and
cause a paper misfeed.
❒ When printing on OHP transparencies that have a print side, load them with
the print side over on the bypass tray. Not taking this precaution may cause
them to stick to the fusing unit and cause misfeeds.
❒ Set the paper as described below.
• Tray 1: Print side facing down
• Bypass Tray: Print side facing up
• Paper Feed Unit (Tray 2, Tray 3): Print side facing down
❒ Print quality cannot be guaranteed if paper other than the ones recommended
is used. For more information about recommended paper, contact your sales
or service representative.
❒ Do not use paper that has already been printed onto by other printers.

Storing Paper
• Paper should always be stored properly. Improperly stored paper might result in poor print quality, paper misfeeds, or printer damage. Recommendations are as follows:
• Avoid storing paper in humid areas.
• Avoid exposing paper to direct sunlight.
• Store on a flat surface.
• Keep paper in the package in which the paper came.

8

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Paper Recommendations

Types of Paper and Other Media
Plain Paper

1

Paper thickness

60 - 105 g/m2 (16 - 28 lb.)

Printer setup

Press [Paper Input] menu, [Paper Type], and then [Plain Paper].

Note
❒ The paper type selected using the printer driver overrides that
selected using the control panel.
Printer driver setup

Click [Plain] or [Plain & Recycled] in the [Type:] list.

Enabled paper feeding tray Any input tray can be used.
Number of sheets that can
be set

• Tray 1: 500
• Tray 2, Tray 3 (Paper Feed Unit Type 610): 500
• Bypass Tray: 100

Note
❒ Make sure paper is not stacked higher than the upper limit
mark (T) inside the tray. Make sure paper is not stacked higher
than the paper guides inside the bypass tray.
Both-side printing

Possible

Additional cautions

When printing on 91 - 105 g/m2 paper, print speed is slightly
slower to when printing on paper of 60 - 91 g/m2.

Thick Paper
Paper thickness

105 - 162 g/m2(28 - 43 lb.)

Printer setup

Press [Paper Input] menu, [Paper Type] and then [Thick Paper] on the
control panel.

Note
❒ The paper type selected using the printer driver overrides that
selected using the control panel.
Printer driver setup

Click [Thick] in the [Type:] list.

Enabled paper feeding tray Bypass Tray
Number of sheets that can
be set

Make sure paper is not stacked higher than the upper limit mark
(T) inside the tray. Make sure paper is not stacked higher than the
paper guides inside the bypass tray.

Both-side printing

Not possible

Additional cautions

Print speed is slightly slower than when using plain paper.

9

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Paper and Other Media

OHP transparencies
Printer setup

1

Press [Paper Input] menu, [Paper Type], and then [Transparency] on
the control panel.

Note
❒ The paper type selected using the printer driver overrides that
selected using the control panel.
Printer driver setup

Click [Transparency] in the [Type:] list.

Enabled paper feeding tray Bypass tray
Number of sheets that can
be set

Load only one OHP transparency at the same time onto the bypass
tray.

Both-sided printing

Not possible

Additional cautions

• Print speed for OHP transparencies is slower than for plain paper.
• Due to switching modes, the machine will be on standby for
thirty or forty seconds after the job was received.

Envelopes
Printer setup

Press [Paper Input] menu, [Paper Type], and then press [Thick Paper]
on the control panel.

Note
❒ The paper type selected using the printer driver overrides that
selected using the control panel.
Printer driver setup

Click [Thick] in the [Type:] list.

Enabled paper feeding tray Any input tray can be used.

Note
❒ Make sure paper is not stacked higher than the upper limit
mark (T) inside the tray. Make sure paper is not stacked higher
than the paper guides inside the bypass tray.
Both-sided printing

Not possible

Additional cautions

• Check the print side is facing up.
• Check there is no air in the envelopes before loading.
• For better print quality, we recommend the right, left, top, and
bottom print margins to be at least 20 mm (0.8”) each.
• Load only one size and type of envelope at a time.
• Before loading envelopes, flatten their leading edges (the edge
going into the printer) by running a pencil or ruler across
them.
• Some kinds of envelope might cause misfeeds, wrinkles or
print poorly.

10

• Print quality on envelopes may be uneven if parts of an envelope have differing thicknesses. Print one or two envelopes to
check print quality.

KirP4GB_Mainte-F6_FM_forPaper.book Page 11 Thursday, May 12, 2005 11:48 AM

Paper Recommendations

Paper not supported by this
printer
Avoid using the following paper as
they are not supported by this printer.
• Paper meant for an ink-jet printer
• Bent, folded, or creased paper
• Curled or twisted paper
• Torn paper
• Wrinkled paper
• Damp paper
• Paper that is dry enough to emit
static electricity
• Paper that has already been printed onto, except a preprinted letterhead
Malfunctions are especially likely
when using paper printed on by
other than a laser printer (e.g.
monochrome and color copiers,
ink-jet printers, etc.)
• Special paper, such as thermal paper, aluminum foil, carbon paper
and conductive paper
• Paper whose weight is heavier or
lighter than the limitation
• Paper with windows, holes, perforations, cutouts, or embossing
• Adhesive label paper on which
glue or base paper is exposed
• Paper with clips or staples

• Envelopes in the following conditions:
• damp
• excessively curled or twisted
• stuck together
• damaged in any way
• with stamps attached
• with windows, holes, perforations, cutouts or embossing
• with metal clasps, string ties or
metal folding bars
• designed to be interlocked
• with nicked edges or bent corners
• with rough, wrinkled or laid
finishes
• with any exposed adhesive,
when the flap is in the sealed or
closed position

1

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Paper and Other Media

Print Area

❖ Envelope

The following shows the print area
for this printer. Be sure to set the print
margins correctly by the application.

1

❖ Paper

A
B
C
D

Print area
Feed direction
Approx. 4.2 mm (0.18 inches)
Approx. 4.2 mm (0.18 inches)

Note
❒ The print area may vary depending on the paper size,
printer language and printer
driver settings.

A
B
C
D

Print area
Feed direction
Approx. 4.2 mm (0.18 inches)
Approx. 4.2 mm (0.18 inches)

Note
❒ The print area may vary depending on the paper size,
printer language and printer
driver settings.

12

KirP4GB_Mainte-F6_FM_forPaper.book Page 13 Thursday, May 12, 2005 11:48 AM

Loading Paper

Loading Paper
This describes how to load paper into
the paper tray and bypass tray.
R CAUTION:
• Do not pull out the paper tray
forcefully. If you do, the tray
might fall and cause an injury.

B Lift the front side of the tray, and

1

then pull it out of the printer.

Loading Paper in Tray 1 and
the optional paper feed unit
The following example explains loading procedure for the standard paper
tray (Tray 1). The same procedure can
be used for the optional paper feed
unit.
Important
❒ Make sure paper is not stacked
above the limit mark inside the
tray. Misfeeds might occur.
❒ Do not put different types of paper
in a single paper tray.
❒ Up to 500 sheets of paper can be
loaded in the paper feed unit. This
means a maximum of 1,600 sheets
can be simultaneously loaded
when two additional paper feed
units are installed.

A Lift the paper

tray slightly, and
then pull it out until it stops.

ZKGY140E

C Load paper into the tray with the
print side down.

ZKGY130E

Important
❒ Confirm that the top of the stack
is not higher than the limit mark
inside the tray.
❒ Confirm that paper fits under
the rear guide.

AGN029S

13

KirP4GB_Mainte-F6_FM_forPaper.book Page 14 Thursday, May 12, 2005 11:48 AM

Paper and Other Media

D Lift the front of the tray, and then
slide it carefully into the printer
until it stops.

1

A Lift the paper tray slightly, and
then pull it out until it stops. Adjust the paper size dial to match
the size and feed direction of paper in the paper tray.

ZKGY150E

Important
❒ Do not slide the paper tray in
with force. If you do, the front
and side guides might move.
Reference
For more information about
type, size and feed direction of
paper that can be loaded in the
tray, see p.3 “Paper and Other
Media Supported by This Printer”.

AGN025S

Important
❒ If you want to use the paper size
and feed direction that are not
indicated on the paper size dial,
set the dial to “p”. In this case,
you should set the paper size
using the control panel.

B Lift the front side of the tray, and
then pull it out of the printer.

When you change the paper
size see p.14 “Changing the paper size”.

Changing the paper size
Important
❒ Confirm that the setting of the paper size dial matches the paper size
and feed direction of the paper in
the tray, otherwise the printer
might be damaged, or printing
problems might occur.
The following explanation uses the
example of “Tray 1” for the paper
tray.

14

ZKGY140E

C If

you load paper larger than
A4K or 81/2 × 11K, you should extend the tray as follows:
Note
❒ You cannot load paper smaller
than A4K or 81/2 × 11K, if the
tray is extended. In this case, return the tray to its standard
length.

KirP4GB_Mainte-F6_FM_forPaper.book Page 15 Thursday, May 12, 2005 11:48 AM

Loading Paper

D Slide the catches inwards to unlock the tray.

G Adjust the rear and side guides to
the paper size you want to load.

1

ZKGY160E

E Slide the tray until it stops.

ZKGY120E

Important
❒ To avoid damage, pinch the paper guides when moving them.

H Load paper into the tray with the
print side down.

ZKGY170E

F Return the catches to their original positions.

ZKGY130E

Important
❒ Confirm that the top of the stack
is not higher than the limit mark
inside the tray.
❒ Confirm that paper fits under
the rear guide.
ZKGY180E

Important
❒ Confirm that the catches return
to their original positions securely. If they are not locked securely, paper misfeeds might
occur.

15

KirP4GB_Mainte-F6_FM_forPaper.book Page 16 Thursday, May 12, 2005 11:48 AM

Paper and Other Media

I Lift the front side of the tray, and
then place it into the printer.
Carefully slide it into the printer
until it stops.

1

If you load a paper size that is not
selected automatically
To load paper whose size cannot be
selected automatically, set the paper
size on the control panel. Follow the
procedure described below to set the
paper size.

A Press the {Menu} key.

ZKGY150E

Important
❒ Do not slide the paper tray in
with force. If you do, the front
and side guides might move.

J Attach the paper tray cover provided when you have pulled out
the tray extension.

AGN503S

The [Menu] screen appears on the
display.

B Press the {U} or {T} key to display [Paper Input], and then press
the {# Enter} key.

Menu:
Paper Input
The paper selection menu appears.
ZKGH240E

Note
❒ The paper tray cover contains
four mounting holes.
• Use the two outer holes when
attaching the paper tray cover as a cover for the standard
tray.
• Use the two inner holes when
attaching the paper tray cover as a cover for an additional
tray.

16

C Press the {U} or {T} key to display [Tray Paper Size], and then
press the {# Enter} key.
The paper tray selection menu appears.

D Press the {U} or {T} key to dis-

play the target paper tray, and
then press the {# Enter} key.

Tray Paper Size:
Tray 2
The paper size selection menu appears.

KirP4GB_Mainte-F6_FM_forPaper.book Page 17 Thursday, May 12, 2005 11:48 AM

Loading Paper

E Press the {U} or {T} key to dis-

play the loaded paper size, and
then press the {# Enter} key.

A Press the {Menu} key.

1

Tray 2:
8 1/2 x 13
After about two seconds, the display returns to the menu.

F Press the {Online} key.
The initial screen appears.
This completes the setting change.

Specifying custom size paper for the
optional paper feed unit
Important
❒ When printing on custom size paper, specify the paper size using
the control panel or printer driver.
❒ The custom size paper selected using the printer driver overrides
that selected using the control panel. Do not make settings using the
control panel if you have already
made settings using the printer
driver. However, when printing
with a printer driver other than the
RPCS printer driver, you must
configure the settings using control panel.
❒ The following is the range of paper
sizes that can be loaded in each
type of the paper trays:
• Optional paper feed unit (Tray
2, Tray 3): 182 - 297 mm in width
and 60 - 432 mm
❒ The printer cannot print from applications that do not support custom size paper.

AGN503S

The [Menu] screen appears on the
display.

B Press the {U} or {T} key to display [Paper Input], and then press
the {# Enter} key.

Menu:
Paper Input
The paper selection menu appears.

C Press the {U} or {T} key to display [Tray Paper Size], and then
press the {# Enter} key.
The paper tray selection menu appears.

D Press the {U} or {T} key to dis-

play the target paper tray, and
then press the {# Enter} key.

Tray Paper Size:
Tray 2
The paper size selection menu appears.

E Press the {U} or {T} key to dis-

play [Custom Size], and then press
the {# Enter} key.

17

KirP4GB_Mainte-F6_FM_forPaper.book Page 18 Thursday, May 12, 2005 11:48 AM

Paper and Other Media

F Press the {U} or {T} key to set

horizontal value, and then press
the {# Enter} key.

1

Custom Size:
Horiz. 210.0 mm
Press the {T} or {U} key scrolls
the value in increments of 0.1 mm.
Pressing the {T} or {U} key scrolls
the value in increments of 1 mm.
The screen for entering the length
appears.

Specifying a paper type for paper tray
and the optional paper feed unit
Improve printer performance by selecting the optimum paper type for
the tray. You can select from the following paper types:
• Plain Paper, Recycled Paper, Special Paper, Color Paper, Letterhead.

A Press the {Menu} key.

G Press the {U} or {T} key to set the
vertical value, and then press the
{# Enter} key.

Custom Size:
Vert.
297.0 mm
After about two seconds, the display returns to the menu.

H Press the {Online} key.
The initial screen appears.

AGN503S

The [Menu] screen appears on the
display.

B Press the {U} or {T} key to display [Paper Input], and then press
the {# Enter} key .

Menu:
Paper Input
The paper type selection menu appears.

C Press the {U} or {T} key to display [Paper Type], and then press
the {# Enter} key .
The paper tray selection menu appears.

18

KirP4GB_Mainte-F6_FM_forPaper.book Page 19 Thursday, May 12, 2005 11:48 AM

Loading Paper

D Press the {U} or {T} key to dis-

play the target paper tray, and
then press the {# Enter} key .
When the optional paper feed
units are installed in the printer,
[Tray 2] and [Tray 3] will appear depending on the number of the installed units.

Paper Type:
Tray 2

Loading Paper in the Bypass
Tray

1

Opening and Closing the Bypass Tray
Open the bypass tray

A Open the bypass tray.

The paper type selection menu appears.

E Press the {U} or {T} key to dis-

play the target paper tray, and
then press the {# Enter} key .

Tray 2:
*Recycled Paper
After about two seconds, the display returns to the menu.

F Press the {Online} key.
The initial screen appears.
Note
❒ The following paper types cannot be printed on both sides:
• Special Paper, Color Paper,
Preprinted.

AGN026S

Close the bypass tray
When you have finished using the bypass tray, close it as shown in the next
step.

A Close by pressing the mark in the
center of the bypass tray.

AGN027S

19

KirP4GB_Mainte-F6_FM_forPaper.book Page 20 Thursday, May 12, 2005 11:48 AM

Paper and Other Media

Specifying standard size paper for the
Bypass Tray
Important
❒ Shuffle the paper before loading
the stack onto the tray, so multiple
sheets are not fed in together.
❒ Set the size and direction of the
loaded paper on the control panel
or with the printer driver. Make
sure the settings do not conflict.
Otherwise, the paper may jam or
the print quality may be affected.

1

A Slide

the side guides outward,
and load paper until it stops with
the print side up.

ZKGY200E

Note
❒ If you load A4K or larger, or
81/2 × 11 Kor larger, slide out
the bypass tray extension ( )
and then flip it open ( ).

B Adjust the side guides to the paper width.

ZKGY220E

Important
❒ Confirm that paper fits under
the side guides.
❒ Sheets of A4K or 81/2 x 11K
length or longer must be loaded
one at a time. Support the paper
by hand so it feeds in properly.
Additionally, since paper feeding and image quality may differ depending on paper
thickness and width, check
print results in advance using
paper you intend to print on.
Note
❒ 45 kg paper or paper of A4K or
8 1/2 x 11 K or longer may not
feed in properly unless it is cut
at right angles.

C To set the paper size and feed direction, Press the {Menu} key.

AGN028S

AGN503S

The [Menu] screen appears on the
display.

20

KirP4GB_Mainte-F6_FM_forPaper.book Page 21 Thursday, May 12, 2005 11:48 AM

Loading Paper

D Press the {U} or {T} key to display [Paper Input], and then press
the {# Enter} key.

Menu:
Paper Input
The paper selection menu appears.

E Check [Bypass Size] appears, and
then press the {# Enter} key.
The paper size selection menu appears.

F Press the {U} or {T} key to display the size and orientation of
the paper in the bypass tray.

Bypass Size:
*A4 (210 x 297)
After about two seconds, the display returns to the menu.

G Press the {Online} key.
The initial screen appears.
Note
❒ To load thick paper, OHP transparencies, or envelopes, make
settings for thick paper or OHP
transparencies using the control
panel and printer driver.
❒ The number of pages that can be
loaded in the bypass tray differs
depending on paper type. Make
sure paper is not stacked above
the paper guides inside the bypass tray.

1

Reference
For details about control panel
settings for custom size paper or
special paper, see p.22 “Specifying custom size paper for the
Bypass Tray”.

For control panel settings when
using thick paper, OHP transparencies, or post cards, see
p.23 “Specifying a paper type
for the Bypass Tray”.

21

KirP4GB_Mainte-F6_FM_forPaper.book Page 22 Thursday, May 12, 2005 11:48 AM

Paper and Other Media

Specifying custom size paper for the
Bypass Tray
Important
❒ The settings of custom sized paper
that take effect are not the settings
made on the control panel but the
settings made in the printer driver.
There is no need to change the settings on the control panel. However, when using a printer driver
other than RPCS, you will need to
change the settings on the control
panel.
❒ Applications that do not allow a
custom paper size to be set cannot
print on custom sized paper.

1

Note
❒ If you print on A3 or longer sheets,
prints may become blurred.

C Check [Bypass Size] appears, and

then press the {# Enter} key.
The paper size selection menu appears.

D Press the {U} or {T} key to dis-

play [Custom Size], and then press
the {# Enter} key.

E Press the {U} or {T} key to set the

horizontal value, and then press
the {# Enter} key.

Custom Size:
Horiz. 210.0 mm
By pressing the key, the value increases or decreases by 0.1 mm. By
pressing and holding the key, the
value varies by 1 mm.

F Press the {U} or {T} key to set the
vertical value, and then press the
{# Enter} key.

A Press the {Menu} key.

Custom Size:
Vert.
297.0 mm
After about two seconds, the display returns to the menu.

G Press the {Online} key.
The initial screen appears.
AGN503S

The [Menu] screen appears on the
display.

B Press the {U} or {T} key to display [Paper Input], and then press
the {# Enter} key.

Menu:
Paper Input
The paper selection menu appears.

22

Reference
For details about the printer
driver, see the printer driver
Help.

KirP4GB_Mainte-F6_FM_forPaper.book Page 23 Thursday, May 12, 2005 11:48 AM

Loading Paper

Specifying a paper type for the Bypass
Tray
By selecting the paper type you want
to load, the printer performs better.
You can select from the following paper types:
• Plain Paper, Recycled Paper, Special Paper, Color Paper, Letterhead, Transparency, Thick Paper.
Important
❒ When you load Thick Paper or
transparencies in the Bypass Tray,
always specify the type of paper.
Duplex printing is not possible on
paper in a tray for which Thick Paper or Transparency has been set.
❒ The paper type selected using the
printer driver overrides that selected using the control panel.

A Press the {Menu} key.

C Press the {U} or {T} key to display [Paper Type], and then press
the {# Enter} key.
The paper tray selection menu appears.

1

D Press the {U} or {T} key to dis-

play [Bypass Tray], and then press
the {# Enter} key.
The paper type selection menu appears.

E Press the {U} or {T} key to dis-

play the type of paper you have
loaded, and then press the {# Enter} key .

Bypass Tray:
Thick Paper
After about two seconds, the display returns to the menu.

F Press the {Online} key.
The initial screen appears.
Note
❒ The following paper types cannot be printed on both sides:
• Special Paper, Color Paper,
Preprinted, Transparency,
Thick Paper.
AGN503S

The [Menu] screen appears on the
display.

B Press the {U} or {T} key to display [Paper Input], and then press
the {# Enter} key .

Menu:
Paper Input
The paper selection menu appears.

23

KirP4GB_Mainte-F6_FM_forPaper.book Page 24 Thursday, May 12, 2005 11:48 AM

Paper and Other Media

Loading Envelopes
As there are many kinds of envelopes,
be sure to check if those to be used are
supported by this printer.

1

A Load

envelopes until they stop,
with the print side up and the
sides of the flaps on the left as
shown below.

Reference
For more information about envelopes, see p.10 “Envelopes”.
Important
❒ Even if the optional envelope feeder is not installed, you can select
envelope sizes for Tray 2 and Tray
3 using the control panel. However, you cannot load envelopes until
the optional envelop feeder unit is
installed.
❒ To install the envelope feeder unit,
the optional paper feed unit must
be installed. See “Attaching Envelope Feeder Unit Type 610”, Setup
Guide.

Loading envelopes onto the Bypass Tray
Reference
With the bypass tray, you can load
up to 10 envelopes at the same
time. For more information about
envelopes, see p.10 “Envelopes”.

To open and close the bypass tray,
see p.19 “Opening and Closing the
Bypass Tray”

24

ZKGY411E

Important
❒ Confirm that the envelope flaps
are securely folded down, and
that there is no air inside the envelopes.
Note
❒ Confirm that the top of the stack
is not higher than the limit mark
on the side guides.
❒ Do not push the stack of envelopes with too much force.

B Slide the side guides against the
edge of the envelope stack.

Note
❒ Confirm that the edges of envelopes fit under the side guides.

KirP4GB_Mainte-F6_FM_forPaper.book Page 25 Thursday, May 12, 2005 11:48 AM

Loading Paper

C Set the envelope size and feed direction. Press the {Menu} key.

AGN503S

The [Menu] screen appears on the
display.

D Press the {U} or {T} key to dis-

Loading envelopes into the Envelope
Feeder Unit
Important
❒ With the optional envelope feeder
unit, you can load up to 60 envelopes at the same time. For more
information about envelopes, see
p.10 “Envelopes”.
The following explanation uses the
example of installing the envelope
feeder unit in “Tray 2”.

1

A Slide the optional paper feed unit
(Tray 2) out until it stops. Then, lift
it slightly, and then slide it out.

play [Paper Input], and then press
the {# Enter} key.

Menu:
Paper Input
The paper selection menu appears.

E Check [Bypass Size] appears, and
then press the {# Enter} key.
The paper size selection menu appears.

F Press the {U} or {T} key to select
the envelope type you want to use.

Bypass Size:
C5 Env(162x229)
Reference
For information about types of
envelopes you can select, see p.3
“Paper and Other Media Supported by This Printer”.

ZKGP330E

Note
❒ Keep the paper tray with paper
in a cool and dry place.

B Prepare the envelope feeder Unit.
C Pinch the side guides, and then

slide them outward until they
stop. Pinch the rear guide, and
then slide it toward the back.

G Press the

{# Enter} key to apply
the settings. Wait for a while.
After about two seconds, the display returns to the menu.

H Press the {Online} key.
The initial screen appears.

ZKGY260E

25

KirP4GB_Mainte-F6_FM_forPaper.book Page 26 Thursday, May 12, 2005 11:48 AM

Paper and Other Media

D Push the bottom plate down until
it locks into place.

F Pinch the side guides, and then
slide them along the edge of the
envelope stack.

1

ZKGP360E

E Load envelopes into the envelope

feeder unit, with the print side
down and the flap on the left as
shown in the illustration.

ZKGP380E

Important
❒ Confirm that the envelope flaps
are securely folded down, and
that there is no air inside the envelopes.
Note
❒ Confirm that the top of the stack
is not higher than the limit mark
on the side guides.
❒ Confirm that the envelopes fit
under the side guides.
❒ Do not push the stack of envelopes with too much force.

ZKGY370E

G Pinch

the rear guide, and then
slide it along the edge of the envelope stack.

ZKGY390E

H Lift the front of the tray, and then
slide it carefully into the printer
until it stops.

ZKGP340E

Important
❒ Do not slide the paper tray in
with force. If you do, the front
and side guides might move.

26

KirP4GB_Mainte-F6_FM_forPaper.book Page 27 Thursday, May 12, 2005 11:48 AM

Loading Paper

I Press the {Menu} key.

M Press the {U} or {T} key to select

the envelope type you want to
use.

1

Tray 2:
C5 Env(162x229)

AGN503S

The [Menu] screen appears on the
display.

J Press the {U} or {T} key to display [Paper Input], and then press
the {# Enter} key.

Menu:
Paper Input

Reference
For more information about
types of envelopes you can select, see p.3 “Paper and Other
Media Supported by This Printer”.

N Press the {# Enter} key to apply
the settings. Wait for a while.
After about two seconds, the display returns to the menu.

O Press the {Online} key.
The initial screen appears.

The paper selection menu appears.

K Press the {U} or {T} key to dis-

play [Tray Paper Size], and then
press the {# Enter} key.
The paper tray selection menu appears.

L Press the {U} or {T} key to dis-

play the target paper tray, and
then press the {# Enter} key.

Menu:
Tray 2
The paper size selection menu appears.

27

KirP4GB_Mainte-F6_FM_forPaper.book Page 28 Thursday, May 12, 2005 11:48 AM

Paper and Other Media

C Press the {U} or {T} key to dis-

Switching between Paper
Trays

1

When paper of the same size is loaded in both the standard tray and the
paper feed unit (option), paper will be
fed from the standard tray when you
start printing. To print on paper loaded in the paper feed unit, switch the
tray to be used to the paper feed unit
using [Tray Priority] in the [Paper Input]
menu.

A Press the {Menu} key.

play [Tray Priority], and then press
the {# Enter} key.
The paper tray selection menu appears.

D Press the {U} or {T} key to select

the tray type you want to use, and
then press the {# Enter} key.
The following message appears on
the display:

Tray Priority:
*Tray 2

E Press the {Online} key.
The initial screen appears.

AGN503S

The [Menu] screen appears on the
display.

B Press the {U} or {T} key to display [Paper Input], and then press
the {# Enter} key .

Menu:
Paper Input
The paper selection menu appears.

28

KirP4GB_Mainte-F6_FM_forPaper.book Page 29 Thursday, May 12, 2005 11:48 AM

2. Replacing Consumables
and Maintenance Kit
Replacing the Toner Cartridge
R WARNING:
• Do not incinerate spilled toner
or used toner. Toner dust is
flammable and might ignite
when exposed to an open
flame.

• Disposal should take place at
an authorized dealer or an appropriate collection site.
• If you dispose of the used toner cartridges yourself, dispose of them according to
local regulations.
• Do not store toner, used toner,
or toner containers in a place
with an open flame. The toner
might ignite and cause burns
or a fire.
R CAUTION:
• Keep toner (used or unused) and
the toner cartridge out of reach
of children.

• If toner or used toner is inhaled,
gargle with plenty of water and
move into a fresh air environment. Consult a doctor if necessary.
• If your skin comes into contact
with toner or used toner, wash
the affected area thoroughly with
soap and water.

R CAUTION:
• If toner or used toner is swallowed, dilute by drinking a large
amount of water. Consult a doctor if necessary.

• Avoid getting toner on your
clothes or skin when removing a
paper jam or replacing toner. If
your skin comes into contact with
toner, wash the affected area
thoroughly with soap and water.
• If toner gets on your clothing,
wash with cold water. Hot water
will set the toner into the fabric
and may make removing the
stain impossible.
Replace the toner cartridge if the following message appears on the display:

Replace
Toner Cartridge
Important
❒ Do not expose the toner cartridge
to light for a long time. Do not
leave the front cover open for a
long time. If the toner cartridge is
exposed to a light for a long time,
the toner cartridge might be damaged and print quality might be reduced.

• If toner or used toner gets into
your eyes, flush immediately
with large amounts of water.
Consult a doctor if necessary.

29

KirP4GB_Mainte-F6_FM_forPaper.book Page 30 Thursday, May 12, 2005 11:48 AM

Replacing Consumables and Maintenance Kit

Note
❒ When handling toner cartridges,
never stand them up on either end
or position them upside down.
❒ Store toner cartridges in a cool
dark place.
❒ Actual printable numbers vary depending on image volume and
density, number of pages printed
at a time, paper type and size, and
environmental conditions such as
temperature and humidity. Toner
quality degrades over time. You
may have to replace the toner cartridge prematurely. We recommend you prepare a new toner
cartridge beforehand.

2

A Open the front cover by pushing
the front cover release button.

B Be sure to put the toner cartridge
on a stable, flat surface.

AGN022S

Note
❒ Do not put the toner cartridge
on an unstable or tilted surface.

C Wipe

around the metallic registration roller by turning with a
soft damp cloth.

AGN020S

ZKGX461E

Important
❒ Do not use chemical cleaner or
organic solvent such as thinner
or benzene.

D Take the new toner cartridge from
the box.

30

KirP4GB_Mainte-F6_FM_forPaper.book Page 31 Thursday, May 12, 2005 11:48 AM

Replacing the Toner Cartridge

E Place the toner cartridge on a flat

surface. Pull out the tape inside
the unit horizontally while holding the cartridge with one hand as
shown in the illustration.

G Push down the toner cartridge to
settle it in appropriate position.

2
AGN024S

H Close the front cover by pressing
ZKGT151E

Note
❒ Be sure to remove the tape completely before installing the new
toner cartridge, otherwise the
printer might be damaged.
❒ Keep the toner cartridge horizontal when pulling out the toner seal. Pulling out the toner seal
with the cartridge upright or
tilted can cause printer failure.
❒ Be careful not to get toner dust
on your hands or clothes.
❒ Do not shake or shock the toner
cartridge after pulling out the
toner seal to avoid dirt on paper
surfaces, toner spillage, or
printer failure.

F Hold

the grips of the cartridge,
and then insert it into the printer
until it stops.

AGN023S

the left and right side indentations.

ZKGH130E

Important
❒ Do not close the front cover with
force. If you cannot close the cover easily, pull out the toner cartridge from the printer and
insert it again. After that, close
the front cover again.
Note
❒ Please cooperate with the toner
cartridge recycling program,
whereby are collected used toner cartridges. For details, consult with the store where the
printer was purchased or with a
sales or service representative.

31

KirP4GB_Mainte-F6_FM_forPaper.book Page 32 Thursday, May 12, 2005 11:48 AM

Replacing Consumables and Maintenance Kit

Replacing the Maintenance Kit
R WARNING:
• Do not risk electric shock by
handling the power cord or
plug with wet hands.

2

R CAUTION:
• The inside of this printer becomes very hot. Do not touch
parts labelled “v” (indicating a
hot surface). Touching these
parts will result in burns.

• Grip the plug, not the cord, when
pulling the plug from the socket.
Pulling the cord causes wear
and tear that can result in fire or
electric shock.
• Wait at least one hour after power off before replacing parts. Not
allowing the printer to cool may
result in burns.
The maintenance kit contains parts
for maintaining the printer.
Replace the maintenance kit if the following message appears on the display:

Replace
Maintenance Kit

32

Before Replacing
Replace all the parts included in
Maintenance Kit at the same time. Replace them according to the following
procedure.

A Turn off the power, and then unplug the power cable.

Important
❒ Wait at least an hour after power off to allow internal parts to
cool down before replacing the
Maintenance Kit.

B Check

the box contains the following items:
• Friction Pad × 3
See p.33 “Replacing the Friction
Pad”.
• Transfer Roller (with gloves)
See p.35 “Replacing the Transfer Roller”.
• Paper Feed Roller × 3
See p.37 “Replacing the Paper
Feed Rollers”.
• Fusing Unit
See p.39 “Replacing the Fusing
Unit”.

KirP4GB_Mainte-F6_FM_forPaper.book Page 33 Thursday, May 12, 2005 11:48 AM

Replacing the Maintenance Kit

C Remove

Replacing the Friction Pad
Replace all friction pad of the tray.
There are two kinds of friction pads.
One is for the paper tray (Tray 1), and
the other are for the paper feed unit(s)
(Tray 2, 3). The following procedure
shows how to replacing friction pad
of the paper tray (Tray1).

paper from the paper
tray. Place the tray upside down
on a flat surface.

2

A Lift the paper

tray slightly, and
then pull it out until it stops.
ZKGM160E

D Use a sharp-pointed item like a

ball-point pen, to release the two
catches that lock the friction pad.

AGN029S

B Lift the front side of the tray, and
then pull it out of the printer.

Note
❒ The friction pad may fall off
when the catches are released.
Place your hand over the friction pad while releasing the
catches.
❒ The friction pad spring may
come off. Be careful not to lose
the friction pad spring.
❒ The catches that lock the friction
pad are located at the very back.

ZKGY140E

ZKGM170E

33

KirP4GB_Mainte-F6_FM_forPaper.book Page 34 Thursday, May 12, 2005 11:48 AM

Replacing Consumables and Maintenance Kit

E Return the paper tray to its original position, and then remove the
friction pad from the tray.

Note
❒ The friction pad spring may
come off. Be careful not to lose
the friction pad spring.

2

ZKGM180E

F Insert the new friction pad in the
paper tray.
Attach the center projection of the
new friction pad to the spring, and
then align the projection of both
sides of the friction pad to the
holes of the paper tray. Then push
the friction pad as shown in the illustration until it clicks.

ZKGM190E

After pushing in the friction pad,
try pushing it several times to
check it is properly installed. If it
jumps back into position due to the
force of the spring, it is properly installed.

34

G Push the friction pad until it locks
securely.

H If your printer is equipped with

the optional paper feed unit(s),
follow the same procedure when
replacing the friction pad.

KirP4GB_Mainte-F6_FM_forPaper.book Page 35 Thursday, May 12, 2005 11:48 AM

Replacing the Maintenance Kit

Replacing the Transfer Roller

D Hold the lock levers (“

” parts),

and then pull them.

A Open the front cover by pushing
the front cover release button.

2
ZKGM200E

E Hold the green parts of the roller
AGN020S

B Pull the toner cartridge out of the

on both sides, and then remove
the roller from the printer as
shown in the illustration.

printer, while lifting the front
side.

ZKGM210E

AGN022S

Note
❒ Be sure to place the used cartridge on the level place.

C To avoid making your hands dirty

with toner from the transfer roller,
wear the gloves included in the
maintenance kit.

35

KirP4GB_Mainte-F6_FM_forPaper.book Page 36 Thursday, May 12, 2005 11:48 AM

Replacing Consumables and Maintenance Kit

F Insert the new transfer roller on

the socket with the gear of the
roller positioned on the left.

H Take the gloves off.
I Hold the grips of the toner cartridge, and then insert it into the
printer until it stops.

2

ZKGM220E

Important
❒ Do not insert the roller on the
back of the socket, or the printer
might be damaged.

AGN023S

J Lower the toner cartridge when it
touches the back.

❒ Insert the metallic part of the
roller on the socket. If you insert
the sponge part of the roller, the
roller might be damaged.

G Push

down the green parts of
both sides of the printer until it
clicks as shown in the illustration.
AGN024S

K Close the front cover by pressing

the left and right side indentations.

ZKGM221E

Note
❒ When the transfer roller is set,
the transfer roller cover will return to its original position automatically.

36

ZKGH130E

KirP4GB_Mainte-F6_FM_forPaper.book Page 37 Thursday, May 12, 2005 11:48 AM

Replacing the Maintenance Kit

A If the optional duplex unit is in-

Replacing the Paper Feed
Rollers

stalled, uninstall them from the
printer.

Replace all feed rollers including the
printer and the optional paper feed
unit(s). The following procedure
shows how to replace the printer's paper feed rollers.

B Move the printer to the edge of a
sturdy and stable table or desk.

2

R CAUTION:
• When lifting the machine, use
the inset grips on both sides.
Otherwise the printer could
break or cause injury if dropped.
R CAUTION:
• Lifting the paper feed unit carelessly or dropping it may cause
injury.
Important
❒ The following are examples of replacing the paper feed roller on the
paper tray.
❒ You can replace the paper feed
roller on the optional paper feed
unit by following the procedures
below. The paper feed roller on the
optional paper feed unit differs
from the one on the paper tray.
Confirm the type of paper feed
roller you are installing.

AGN021S

Important
❒ Always move the printer horizontally. Moving the printer
facing up on down may cause
the toner to scatter.
❒ Do not put the printer on an unstable or tilted surface.
Note
❒ If the printer is equipped with
the optional paper feed unit, do
not move the printer and the
unit together, because they are
not securely attached.

C Slide the green lock lever to the

left ( ), and then remove the paper feed roller ( ).

AGN017S

A
B

For the paper tray
For the paper feed unit

ZKGM120E

37

KirP4GB_Mainte-F6_FM_forPaper.book Page 38 Thursday, May 12, 2005 11:48 AM

Replacing Consumables and Maintenance Kit

D While sliding the green lock lever

to the left ( ), set the new roller
( ). Then return the green lock lever to its original position ( ).

2

ZKGM130E

Note
❒ Check the green lock lever secures the roller correctly by
making sure the new roller rotates smoothly.

E If the printer is equipped with the

optional paper feed unit(s), follow the same procedure when replacing the paper feed roller.
If you installed two paper feed
units, also replace both paper feed
rollers.

F Place paper in the paper trays and

additional removed paper trays.
Lift the front of the tray, and then
slide it carefully into the printer
until it stops.

ZKGY150E

38

G Reinstall the optional duplex unit
if it was removed.

Reference
See p.79 “Moving and Transporting the Printer” , Appendix.

KirP4GB_Mainte-F6_FM_forPaper.book Page 39 Thursday, May 12, 2005 11:48 AM

Replacing the Maintenance Kit

C Lift the lock levers of the fusing

Replacing the Fusing Unit

unit as shown in the illustration.

R CAUTION:
• The fusing unit becomes very
hot. When installing the new fusing unit, turn off the printer and
wait about an hour. After that, install the new fusing unit. Not
waiting for the unit to cool down
can result in a burn.

2
AGN006S

Replacing the fusing unit

A Open the rear cover by pushing the

D Pull the fusing unit out.

two knobs.

AGN007S

AGN004S

B Remove the rear cover in a horizon-

E Pull out the pins on both sides of
the new fusing unit.

tal direction.

ZKGM010E

ZKGX220E

39

KirP4GB_Mainte-F6_FM_forPaper.book Page 40 Thursday, May 12, 2005 11:48 AM

Replacing Consumables and Maintenance Kit

F Replace the new fusing unit into
the printer.

I Close the rear cover.

2
AGN005S

AGN008S

G Push the lock levers of the fusing
unit down until it clicks.

J Print a configuration page to con-

firm that the printer works properly.
Reference
For more information about
printing the configuration page,
s e e “ T e s t P ri n t i n g ” , S e t u p
Guide.

Replacing the fusing unit with the
duplex unit attached
AGN009S

H Insert the rear cover to the inside
grooves on both sides of the printer in a horizontal direction.

A Push down the lever on the right
side of the duplex unit ( ), and
then pull it out until it stops ( ).

ZKGX320E

ZKGX221E

40

KirP4GB_Mainte-F6_FM_forPaper.book Page 41 Thursday, May 12, 2005 11:48 AM

Replacing the Maintenance Kit

B Lift the lock levers of the fusing
unit as shown in the illustration.

E Replace the new fusing unit into
the printer.

2
AGN006S

C Pull the fusing unit out.

AGN008S

F Push the lock levers of the fusing
unit down until it clicks.

AGN007S

D Pull out the pins on both sides of
the new fusing unit.

AGN009S

G Align

the power cable with the
groove of the left slide of the duplex unit, and then insert the duplex unit into back of the printer
aligning the rails inside of the
printer until it is connected.

ZKGM010E

ZKGX240E

41

KirP4GB_Mainte-F6_FM_forPaper.book Page 42 Thursday, May 12, 2005 11:48 AM

Replacing Consumables and Maintenance Kit

H Print a configuration page to confirm that the printer works properly.

Reference
For more information about
printing the configuration page,
see “Test Printing”, Setup
Guide.

2

42

KirP4GB_Mainte-F6_FM_forPaper.book Page 43 Thursday, May 12, 2005 11:48 AM

3. Cleaning the Printer
Cautions to Take When Cleaning
R WARNING:
• Do not remove any covers or screws other than those specified in this
manual. Some parts of the machine are at a high voltage and could
give you an electric shock. Also, if the machine has laser systems, direct (or indirect) reflected eye contact with the laser beam may cause
serious eye damage. When the machine needs to be checked, adjusted, or repaired, contact your service representative.

• Do not take apart or attempt any modifications to this machine. There
is a risk of fire, electric shock, explosion or loss of sight. If the machine has laser systems, there is a risk of serious eye damage.
R CAUTION:
• When removing misfed paper, do not touch the fusing unit because it could
be very hot.

Clean the printer periodically to maintain fine printing.
Dry wipe the exterior with a soft cloth. If dry wiping is not enough, wipe with a
soft, wet cloth that is wrung out well. If you still cannot remove the stain or
grime, use a neutral detergent, and then wipe over with a well-wrung wet cloth,
dry wipe, and let it dry.
Important
❒ To avoid deformation, discoloration, or cracking, do not use volatile chemicals, such as benzine and thinner, or spray insecticide on the printer.
❒ If there is dust or grime inside the printer, wipe with a clean, dry cloth.
❒ You must disconnect the plug from the wall outlet at least once a year. Clean
away any dust and grime from the plug and outlet before reconnecting. Accumulated dust and grime pose a fire hazard.

43

KirP4GB_Mainte-F6_FM_forPaper.book Page 44 Thursday, May 12, 2005 11:48 AM

Cleaning the Printer

Cleaning the Friction Pad
If the friction pad is dirty, a multifeed or a misfeed might occur. In this
case, clean the pad as follows:

A Lift the paper

tray slightly, and
then pull it out until it stops. Lift
the front side of the tray, and then
pull it out of the printer.

D Load

paper into the paper tray
with the print side up. Carefully
slide the paper tray into the printer until it stops.

3

ZKGY150E

ZKGY140E

B Place

the tray on a flat surface.
When there is paper in the tray,
remove paper.

C Wipe the brown part of the fric-

tion pad with a soft damp cloth.
Then, wipe it with a dry cloth to
remove the water.

TS3Y250E

Important
❒ Do not use chemical cleaner or
organic solvent such as thinner
or benzene.

44

Important
❒ Do not slide the paper tray in
with force. If you do, the front
and side guides might move.
Note
❒ If misfeeds or multi-feeds of paper occur after cleaning the friction pad, contact your sales or
service representative.
❒ Follow the same procedure to
clean the friction pad of the optional paper feed unit and the
envelope feeder unit.

KirP4GB_Mainte-F6_FM_forPaper.book Page 45 Thursday, May 12, 2005 11:48 AM

Cleaning the Paper Feed Roller

Cleaning the Paper Feed Roller
If the paper feed roller is dirty, a misfeed might occur. In this case, clean
the roller as follows:
R CAUTION:
• When lifting the printer, use the
grips on both sides of the printer,
otherwise the printer might fall
and cause personal injury.

C Lift the paper tray slightly, and

then pull it out until it stops. Lift
the front side of the tray, and then
pull it out of the printer.

3

• When you move the printer, unplug the power cord from the wall
outlet to avoid a fire or an electric
shock.
• When you pull out the plug from
the socket, grip the plug to avoid
damaging the cord and causing
a fire or an electric shock.
Important
❒ The following are examples of cleaning the paper feed roller on the paper tray.
❒ You can clean the paper feed roller
on the optional paper feed unit by
following the procedures below.
The paper feed roller on the optional paper feed unit differs from
the one on the paper tray. Confirm
the type of paper feed roller you
are installing.

AGN017S

A
B

For the paper tray
For the paper feed unit

A Turn off the power.
B Pull out the plug from the socket.
Remove all the cables from the
printer.

ZKGY140E

D Move the printer to the edge of a
stable table or desk.

AGN021S

Important
❒ Do not put the printer on an unstable or tilted surface.
❒ If the printer is equipped with
the optional paper feed unit, do
not move the printer and unit
together as they are not securely
attached.
❒ When lifting the printer, confirm that the optional paper
feed unit is not attached to the
printer.

45

KirP4GB_Mainte-F6_FM_forPaper.book Page 46 Thursday, May 12, 2005 11:48 AM

Cleaning the Printer

E Slide the green lock lever to the
left ( ), so that the paper feed
roller can be released ( ).

H Move the printer to the place where
it was placed. Carefully slide the
paper tray into the printer until it
stops.

3
ZKGM120E

F Wipe the rubber part of the roller
with a soft damp cloth. Then,
wipe it with a dry cloth to remove
the water.

Important
❒ Do not use chemical cleaner or
organic solvent such as thinner
or benzene.

G While sliding the green lock lever
to the left ( ), set the paper feed
roller to its original position ( ).
Then, return the green lock lever
to its original position ( ).

ZKGM130E

Note
❒ Check the green lock lever secures the roller correctly by
making sure the new roller rotates smoothly.

46

ZKGY150E

Important
❒ Do not slide the paper tray in
with force. If you do, the front
and side guides might move.
Note
❒ Follow the same procedure to
clean the paper feed roller of the
optional paper feed Unit.

KirP4GB_Mainte-F6_FM_forPaper.book Page 47 Thursday, May 12, 2005 11:48 AM

Cleaning the Registration Roller

Cleaning the Registration Roller
If the registration roller is dirty, a misfeed might occur. In this case, clean
the roller as follows:
R WARNING:
• Be sure to turn off the power
and wait for about 30 minutes
before cleaning the registration roller. Not waiting for the
printer to cool down can result
in a burn.
R CAUTION:
• The inside of this printer becomes very hot. Do not touch
parts labelled “v” (indicating a
hot surface). Touching these
parts will result in burns.

Clean the registration roller if dots
(caused by specks of paper stuck to
the roller) appear on printed OHP
transparencies.

A Turn off the power, and then unplug the power cable.

C Pull the toner cartridge out of the
printer by holding the grips of the
cartridge.

3

AGN022S

Note
❒ Do not hold the toner cartridge
upside down or stand it vertically.
❒ Do not put the toner cartridge
on an unstable or tilted surface.

D Wipe

around the metallic registration roller by turning with a
soft damp cloth.

B Open the front cover by pushing
the front cover release button.

ZKGX461E

AGN020S

Important
❒ Do not use chemical cleaner or
organic solvent such as thinner
or benzene.

47

KirP4GB_Mainte-F6_FM_forPaper.book Page 48 Thursday, May 12, 2005 11:48 AM

Cleaning the Printer

E Hold the grips of the toner cartridge, and then insert it into the
printer until it stops.

G Close the front cover by pressing

the left and right side indentations.

3
AGN023S

F Lower the toner cartridge when it
touches the back.

AGN024S

48

ZKGH130E

Important
❒ Carefully close the front cover.
If you cannot close the cover
easily, pull the toner cartridge
out of the printer and insert it
again. After that, close the front
cover again.

KirP4GB_Mainte-F6_FM_forPaper.book Page 49 Thursday, May 12, 2005 11:48 AM

4. Adjusting the Printer
Adjusting the Image Density
You can adjust the image density
when the print side of the page is
shaded or print image is too light.

D Press the {U} or {T} key to set the

Important
❒ Extreme settings may create printouts that appear dirty.
❒ Image density settings should be
made from the application or the
printer driver whenever possible.

Image Density:
(-3 +3)
0

A Press the {Menu} key.

image density value.

Note
❒ To maintain a darker image under high volume printing conditions, we highly recommended
that you select 3 from the control panel.
❒ You can adjust the image density in seven steps from -3 to +3.
Increasing the value makes the
printouts darker and decreasing
the value makes the printouts
lighter.

E Press the {# Enter} key .
AGN503S

The [Menu] screen appears on the
display.

B Press the {U} or {T} key to dis-

Return to the maintenance menu.

F Press the {Online} key.
The initial screen appears.

play [Maintenance], and then press
the {# Enter} key .

Menu:
Maintenance
The maintenance menu appears.

C Check [Image Density] is displayed,
and then press the {# Enter} key.

49

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Adjusting the Printer

Adjusting Tray Registration

4

You can adjust the registration of
each tray. The vertical adjustment is
used for all trays. Normally, you need
not update the registration. But when
the optional paper feed unit or the
duplex unit is installed, updating is
useful in some cases.
The following procedure describes
how to adjust tray 2. The same procedure applies to other trays as well.

E Press the {U} or {T} key to select

A Press the {Menu} key.

F Confirm the position of the image

the tray to adjust, and then press
the {# Enter} key.

Prt. Test Sheet:
Tray 2
The test sheet prints out. The display returns to the registration
menu. Press the {Escape} key.
on the test sheet, and then adjust
the registration value.

AGN503S

The [Menu] screen appears on the
display.

B Press the {U} or {T} key to dis-

play [Maintenance], and then press
the {# Enter} key .

Menu:
Maintenance
The maintenance menu appears.

C Press the {U} or {T} key to display [Registration], and then press
the {# Enter} key .
The registration menu appears.

D Print the test sheet to preview the

50

settings. Confirm that [Prt. Test
Sheet] is displayed, and then press
the {# Enter} key.
A screen prompting you to select
the tray to be adjusted appears.

ZKGX480E

G Press the {U} or {T} key to display [Adjustment], and then press
the {# Enter} key.

Adjustment:
Horiz: Tray 2

H Press the {U} or {T} key to set the
registration value (mm).

Horiz: Tray 2:
(-4.0 +4.0) 0.0

KirP4GB_Mainte-F6_FM_forPaper.book Page 51 Thursday, May 12, 2005 11:48 AM

Adjusting Tray Registration

I Press the {U} or {T} key to set the
digit of the registration value
(mm).
Increase the value to shift the print
area in the positive direction, and
decrease to shift in the negative direction.

4
TS3X001N

Note
❒ Pressing the {U} or {T} key
makes the value increase or decrease by 1.0 mm steps.

J Press the {# Enter} key.
K Press the {Escape} key.
The display returns to the print
area [Adjustment] menu.

Registration:
Adjustment

L Print the test sheet to confirm the
adjustment result.

M Press the {Online} key.
The initial screen appears.

51

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Adjusting the Printer

4

52

KirP4GB_Mainte-F6_FM_forPaper.book Page 53 Thursday, May 12, 2005 11:48 AM

5. Troubleshooting
Error & Status Messages on the Control
Panel
This section explains what the messages that appear on the control panel mean
and what to do when a particular message appears.

❖ Messages (in alphabetical order)
Messages/Second
messages
Call Service: EC
Power Off On
/ If Error Reoccur

Description

Solution

A communication error sent
from the engine to the controller has occurred in the printer.

Turn the power off, and then on. If the
message appears again, call your sales
or service representative.

An attempt to check the radio
signal was made while the
communication mode was set
to [802.11 Ad hoc] in the interface
settings.

To check the radio signal , select Infrastructure in the communication mode
settings.

The paper size and type setting
in the tray differs from that of
actual paper size and type in
the tray.

Load paper of the selected size in the
tray, and then change the paper size
setting with the control panel. Or,
press {Form Feed}, and then select the
tray using the control panel. Or, press
{Job Reset} to cancel the print job.

Call Service
Cannot check
Signal in Ad hoc

Change Setting
Tray #
/ Paper Size:
Paper Type:

#: tray number

You can make to setting to print disregarding the error message.
Close Duplex
Unit Cover

The cover of the optional duplex unit is open.

Close the cover of the optional Duplex
Unit.

Close

The front cover is open.

Close the front cover by pressing the
left and right side indentations.

The paper exit cover or the rear
cover is open.

Close the paper exit cover or the rear
cover.

Front Cover
Close Rear/Paper
Exit Cover
DHCP assigned
Cannot change

An attempt to change the IP ad- Make the change after setting DHCP
dress, subnet mask or gateway to [Off].
address was made while
DHCP was set to [On].

Energy Save Mode

The printer is in Energy Saver mode.

No action required.

Error: Enter 5

An ID with an invalid number of
digits was entered for the WEP key.

Enter the correct number of digits for
the WEP key.

An ID with an invalid number of
digits was entered for the WEP key.

Enter the correct number of digits for
the WEP key.

or 13 characters
Error: Enter 10
or 26 characters

53

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Troubleshooting
Messages/Second
messages
Hardware Problem
Ethernet
Hardware Problem
HDD

Description

Solution

An error has occurred in the
optional Network Interface
Board.

Turn the power off, and then on. If the
message appears again, call your sales
or service representative.

An error has occurred in the
optional Hard Disk Drive.

Turn the power off, and then on, If the
message appears again, call your sales
or service representative.
Turn off the power. Replace the Hard
Disk Drive and turn on the power.
See “Attaching Hard Disk Drive Type
2600 ”, Setup Guide.
Turn off the power. Remove the Hard
Disk Drive and turn on the power.

Note
❒ If the Hard Disk Drive is not installed, you cannot send the sample print job, locked print job and
download the font to Hard Disk
Drive using the PS Utility for Mac.

5
Hardware Problem
IEEE1394

The printer identified an IEEE
1394 interface board error.

Turn the power off, and then on.
Remove and re-install the IEEE 1394
interface board correctly.
A Check the IEEE 1394 interface

board is correctly attached to the
computer.
B Check the IEEE 1394 interface ca-

ble is securely connected.
C Unplug the IEEE 1394 interface cable

which is connected to the printer.
D Restart the computer. If the mes-

sage appears even after executing
above operation, proceed to the
following steps.
E Execute the utility tool for IEEE

1394 interface board that is stored
in the following path in the CDROM labeled “Printer Drivers and
Utilities”: UTILITY\ 1394

Important
❒ For details about using the utility
tool for IEEE 1394, see the README file in the same directory in
the CD-ROM. If the message appears again, contact your sales or
service representative.
See “Attaching 1394 Interface Unit
Type 4510”, Setup Guide.

54

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Error & Status Messages on the Control Panel
Messages/Second
messages
Hardware Problem
Option RAM

Description
The printer identified an optional RAM error.

Solution
Turn the power off, and then on. Remove and re-install the optional RAM.
If the message appears again, contact
your sales or service representative.
See “Attaching Memory Unit Type C
256MB (SDRAM Module)”, Setup
Guide.
Turn off the power, remove the memory unit, and then turn on the power.

Note
❒ If you remove the memory unit,
you must set up the option with
the printer driver.
❒ In this case, you might not be able
to print complex print jobs.
Hardware Problem
Parallel I/F

Hardware Problem
USB
Hardware Problem
Wireless Board

There is a problem with the
parallel interface.

If you use the parallel I/F, replace the
interface cable that caused the error. If
the message appears again, contact
your sales or service representative.

There is a problem related to
the Universal Serial Bus Connection and Hardware.

Turn the power off, and then on. If the
message appears again, contact your
sales or service representative.

An error was detected in the
IEEE 802.11b interface unit or
the Bluetooth interface unit.

Turn the power off, and then on. Remove and re-install the IEEE 802.11b
interface unit or the Bluetooth interface unit correctly.

5

If the message appears again, contact
your sales or service representative.
See “ Attaching 802.11b Interface Unit
Type F ” or “Attaching Bluetooth Interface Unit Type C ”, Setup Guide.
Hardware Problem
Wireless Card

HDD Full

The IEEE 802.11b interface unit or
the Bluetooth interface unit could
not be detected when the power
was turned on. The IEEE 802.11b
interface card or the Bluetooth interface card was removed after
the power was turned on. An error was detected in the IEEE
802.11b interface card or the Bluetooth interface card.

Turn the power off, and then on. Remove and re-install the IEEE 802.11b
interface unit or the Bluetooth interface unit correctly.

The maximum HDD area size for
form/font has been exceeded.

Delete the disused form/font types.

If the message appears again, contact
your sales or service representative.
See “ Attaching 802.11b Interface Unit
Type F ” or “Attaching Bluetooth Interface Unit Type C ”, Setup Guide.

The optional Hard Disk Drive is Delete any unnecessary stored files.
full. The sample print job or
locked print job to be sent from
the computer is too large to store.

55

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Troubleshooting
Messages/Second
messages

Description

HDD not Installed

You cannot print the sample
print and the locked print jobs,
because the optional Hard Disk
Drive is not installed.

Install the Hard Disk Drive.
See “Attaching Hard Disk Drive Type
2600”, Setup Guide.

Hex Dump Mode

The printer is in Hex Dump Mode. No action required.

Invalid Data

The printer has received irregular data.

Power Off On
Invalid Password
Try again
Load Correct
Size Paper
/ Press #

Turn the power off, and then on. If the
message appears again, contact your
sales or service representative.

The password entered using
Enter the correct password using the
the control panel is not correct. control panel.
The paper size setting on the
tray differs from that of actual
paper size in the tray.

to continue

5

Solution

Load { paper size } paper of the selected feed direction and paper size into
the tray. Printing will not automatically resume if the paper size and direction setting is incorrect. Make sure
that the paper feed directions set in
the printer driver and on the control
panel are the same. There are two
methods to resume printing.
A Use the control panel to set the cor-

rect paper size and direction of the
paper in tray. Then Press the {# Enter} key .
B Press {Form Feed} and select the

tray with the control panel.
The paper type and size settings for this tray do not match
the size and type of paper actually loaded.

Load paper into the tray indicated,
then press the {# Enter} key to resume
printing. Or press {Form Feed} and select the tray that holds a different type
of paper. To cancel printing, press {Job
Reset}. Then Press the {# Enter} key .

There is no paper left in this
tray.

Load paper into the tray indicated.

or Form Feed
/ Paper Size:

#: tray number

Load Paper
or Form Feed
/ Paper Size:
Paper Type:
Load Paper:Tray #

Paper Type:
Menu Protected

The menu is protected and the
settings cannot be changed.

Wait for two seconds until the previous display appears.

No Files exist

There are no files available for
the sample print job or the
locked print job.

Wait for two seconds until the previous display appears.

Offline

The printer is offline and cannot print data.

Press {Online} key.

Cannot change

56

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Error & Status Messages on the Control Panel
Messages/Second
messages

Description

P= XX I= XXXXXXXX A controller error. The SC
number indicates the problem.
Power Off On
/ If Error Reoccur

Solution
Turn the power off, and then on. If the
message appears again, call your sales
or service representative.

Call Service
Processing...

Print data is being processed.

Wait a while.

RC Gate

Cannot communicate with RC
Gate.

Check the device or the RC Gate network connection.

Ready

The default ready message. The
printer is ready to use.

No action required.

Remove Misfeed

There is misfeed in the Duplex
Unit.

Remove the misfed paper.

connection error

Duplex Unit
/ Open Duplex

See p.76 “When “Remove Misfeed
Duplex Unit” Appears”.

Unit Cover
Remove Misfeed

5

There is a misfeed in the printer. Remove the misfed paper.

Internal Path

See p.71 “When “Remove Misfeed Internal Path” Appears”.

/ Open
Front Cover
Remove Misfeed
Paper Exit Cover

There is a misfeed in the paper
exit cover.

Remove the misfed paper.

Paper is jammed in the specified input paper tray.

Remove the misfed paper.

The standard tray is full, and
the print job is suspended.

Remove paper from the standard tray,
and the print job will be resumed automatically.

/ Open Paper

See p.73 “When “Remove Misfeed Paper Exit Cover” Appears”.

Exit Cover
Remove Misfeed
Paper Tray
/ Pull out Tray
Remove Paper
Standard Tray
Replace
Maintenance Kit

Replace
Toner Cartridge

See p.70 “When “Remove Misfeed Paper Tray” Appears”.

It is time to replace the mainte- Replace the new maintenance kit.
nance kit (friction pad, paper
See p.32 “Replacing the Maintenance
feed roller, transfer roller and
Kit”.
fusing Unit).
The toner cartridge is not set
correctly or toner is almost run
out.

Set the toner cartridge correctly.

The toner dust is full.

Prepare a new toner cartridge. If the
image density gets too light, replace
the toner cartridge with a new one.

See p.29 “Replacing the Toner Cartridge”.

See p.29 “Replacing the Toner Cartridge”.
Reset Duplex
Unit correctly

Set the duplex unit correctly. If the
A communication error sent
from the system unit to the du- problem persists, call your service
provider.
plex unit.

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Troubleshooting
Messages/Second
messages
Reset Toner
Cartridge

Description
The toner cartridge is not set
correctly.

Solution
Set the toner cartridge correctly.
See p.29 “Replacing the Toner Cartridge”.

The toner cartridge is not set in- If the cartridge is installed, close the
stalled.
front cover and turn the off power
switch and then on. If the message appears again, contact your sales or
service representative.
Reset Tray #
or Form Feed

The indicated paper input tray
is not set correctly, or not set.

Set the indicated paper input tray correctly.

#: tray number
Resetting Job...

The print job is being reset.

Wait for a while.

ROM Update

The printer is waiting for updated data.

Don't turn off the printer while it is
waiting for data.

Receiving Data

The printer is receiving updated data.

Don't turn off the printer while it is receiving data.

SC XXX-X

An error has occurred.

Turn the power off, and then on. If the
message appears again, contact your
sales or service representative.

Supply order has failed.

The use is required to reset the job.

Authentication for the SD card
has failed.

Turn the power off, and then on. If the
message appears again, contact your
sales or service representative.

A setting change is currently in
process on the computer side.

The user must wait until the change is
complete.

[RAM Disk] or [Notify by E-mail]
setting has been changed.

Restart the printer so the new settings
can take effect.

SSID not entered

This message appears if the
SSID has not been entered.

Enter the SSID.

Toner is almost

The toner is almost run out.

Prepare a new toner cartridge. If the
image density gets too light, replace
the toner cartridge with a new one.

Waiting for Data

5

ROM Update

Power Off On
If Error Reoccur
Call Service
Supply order
failed
SD authenticatn
failed
Setting change
in process
Setting changed
Restart Printer

empty

See p.29 “Replacing the Toner Cartridge”.
Update Mode Err.

The printer has failed to start
updating data.

Turn the power off, and then on to restart.

Waiting...

The printer is waiting for the
next print job.

Wait a while.

Warming up...

The printer is warming up or
toner is being supplied.

Wait until the panel display change
the [Ready].

Power Off On

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Printer Does Not Print

Printer Does Not Print
Possible Cause
Is the power on ?

Solutions
Confirm that the cable is securely plugged into the power outlet
and the printer.
Turn on the power.

Does the Online indicator
stay on ?

If not, Press the {Online} key to light it.

Does the Alert indicator
stay red ?

If so, check the error message on the display and take the required
action.

Is paper loaded ?

Load paper into the paper tray or onto the bypass tray.

Can you print a configura- If you cannot print a configuration page, it probably indicates a
tion page ?
printer malfunction. Contact your sales or service representative.
See “Test Printing”, Setup Guide.
Connect the interface cable securely. If it has a fastener, fasten it
Is the interface cable consecurely as well.
nected securely to the
printer and the computer ?
Are you using the correct
interface cable ?

5

The type of interface cable you should use depends on the computer you use. Be sure to use the correct one.
If the cable is damaged or worn, replace it with a new one.

Is the Data In indicator
blinking or lit after starting
the print job ?

If not blinking or lit, the data is not being sent to the printer.

❖ If the printer is connected to the computer using the interface cable
Check the port connection setting is correct. For details about
checking the port connection, see p.61 “Checking the port connection”.

❖ Network Connection
Contact your network administrator.
How is the signal strength
when using the wireless
LAN ?

❖ Ad hoc Mode or 802.11 Ad hoc Mode
Either move to a location where the signal is good, or remove
obstructions.

❖ Infrastructure Mode
Check the signal status from the [Maintenance] menu on the
control panel. If the signal is poor, either move to a location
where it is good, or remove obstructions.
How is the signal strength
when using Bluetooth ?

Try the following:
• Check the Bluetooth interface unit is installed properly.
• Check there are no obstructions between computer, printer
and other devices.
• Change the location of the computer.
• Change the location of the printer.

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Troubleshooting
Possible Cause
When you use the optional
Bluetooth interface unit.

Solutions
SPP
A Make sure the machine you want to use appears in the 3Com

Bluetooth Connection Manager.
B Make sure “Bluetooth Serial Client (COMx)” appears under

Client Ports in the 3Com Bluetooth Connection Manager.
C Restart computer, this printer, and other devices.
D Make sure no IEEE 802.11b (wireless LAN) or other Bluetooth

devices are in use.

Note
❒ Interference may occur with the IEEE 802.11b wireless
LAN interface board. Such interference may affect the
transmission speed and other functions.
E Transmissions between computers, other devices, and this

printer can be blocked by obstructions. Move this printer, computers, and other devices, if necessary.
HCRP, BIP

5

A Restart the computer, this printer, and other devices.
B Make sure no IEEE 802.11b (wireless LAN) or other Bluetooth

devices are in use.

Note
❒ Interference may occur with the IEEE 802.11b wireless
LAN interface board. Such interference may affect the
transmission speed and other functions.
C Transmissions between computers, other devices, and this

printer can be blocked by obstructions. Move this printer, computers, other devices, if necessary.

If printing still does not start, contact your sales or service representative. Consult with the store where the printer was purchased for information about the
location of sales or service representatives.

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Printer Does Not Print

Checking the port connection
When the printer is directly connected via the PC cable and the data-in indicator
does not flash or light up, the method of checking the port connection is as follows.
• For a parallel port connection, port LPT 1 or LPT 2 should be set.
• For a USB port connection, port USB00 (n) *1 should be set.
• For a IEEE 1394 (SCSI print) port connection, port 1394_00(n) *1 should be set.
*1

(n) is the number of printers connected.

Windows 95/98/Me

A Click [Start], point to [Settings] and then click [Printers].
B Click to select the icon of the printer. Next, on the [File] menu, click [Properties].
C Click the [Details] tab.
D Check the [Print to the following port] box to confirm that the correct port is se-

5

lected.

Windows 2000

A Click [Start], point to [Settings] and then click [Printers].
B Click to select the icon of the printer. Next, on the [File] menu, click [Properties].
C Click the [Port] tab.
D Check the [Print to the following port] box to confirm that the correct port is selected.

Windows XP Professional, Windows Server 2003

A Select the [Printers and Faxes] window from [Start] on the taskbar.
B Click to select the icon of the printer. Next, on the [File] menu, click [Properties].
C Click the [Port] tab.
D Check the [Print to the following port(s).] box to confirm that the correct port is
selected.

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Troubleshooting

Windows XP Home Edition

A Select the [Control Panel] window from [Start] on the taskbar.
B Click [Printers and Other Hardware].
C Click [Printers and Faxes].
D Click to select the icon of the printer. Next, on the [File] menu, click [Properties].
E Click the [Port] tab.
F Check the [Print to the following port(s).] box to confirm that the correct port is
selected.

Windows NT 4.0

A Click [Start], point to [Settings] and then click [Printers].
B Click to select the icon of the printer. After that, on the [File] menu, click

5

[Properties].

C Click the [Port] tab.
D Check the [Print to the following port] box to confirm that the correct port is selected.

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Other Printing Problems

Other Printing Problems
Status
The print side of the page
is a hazy gray.

Possible Causes, Descriptions, and Solutions
Adjust the image density.
See p.49 “Adjusting the Image Density”.
If paper is curled, correct it.
If you continuously print data that contains extremely small
amount of words or images in the printable area, the printed side
of the page could be a hazy gray. Adjust the image density.
See p.49 “Adjusting the Image Density”.
Shaking the toner cartridge after pulling out the toner seal can
cause dirt on paper surfaces, toner spillage, or printer failure. If you
have accidentally shaken the toner cartridge, print some pages
(about 50 pages) until the dirt disappear.

The paper's reverse side is
dirty.

Paper loaded in the Paper Tray or Paper Feed Unit may not match
the paper size dial setting. Set the paper size dial so it matches the
size and feed direction of the paper in the tray.

5

See p.13 “Loading Paper in Tray 1 and the optional paper feed
unit”.
The size and feed direction of paper in the Bypass Tray may not
match the control panel settings. Check the control panel settings
so they match the size and feed direction of the paper in the tray.
See p.19 “Loading Paper in the Bypass Tray”.
The next sheet of paper printed may have a dirtied reverse side if
the data size is larger than the paper being printed onto, such as A4
data onto B5 paper.
Image quality varies
when printing on thick
paper or on OHP transparencies.

Switch to Thick Paper mode.

Some parts of the print
image are not clear.

Make the image density darker.

• When toner is not fused enough, set it to “On”.
• When the image is blurred, set it to “----”.
See “Making Printer Setting Using Control panel”, Software Guide.
See p.49 “Adjusting the Image Density”.
If Toner Saving mode is selected using the control panel, the whole
image gets lighter.

The print image is not
clear.

Due to a sudden change in temperature, condensation might appear inside the printer, reducing print quality. If this occurs, when
you move the printer from a cold room to a warmer room, do not
use the printer until it acclimatizes to the temperature.

Nothing is printed on the
paper.

Check if the tape of the toner cartridge is completely removed. Be sure
to remove the tape completely when replacing the toner cartridge.
See p.29 “Replacing the Toner Cartridge”.

Note
❒ If the power switch is turned on with the tape still attached to
the toner cartridge, the printer might be damaged.

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Troubleshooting
Status
Multiple pages are fed
through the printer at
once.

Possible Causes, Descriptions, and Solutions
Clean the friction pad if it is dirty.
See p.44 “Cleaning the Friction Pad”.
If the problem persists, set the paper the other way up, and then
print it.

Note
❒ This method cannot be used with the adhesive label paper.
Remove all paper from the tray and fan it gently to get air between
the sheets. After that, load it back into the tray.
The image is printed on the Set the paper the other way up.
reverse side of the paper.
Paper misfeeds occur frequently.

Check the paper size settings. The size set with the paper size dial
might be different from the actual paper size. Make the correct dial
setting.
See p.13 “Loading Paper”.

5

Use the recommended paper. Avoid using curled, folded, wrinkled, perforated or glossy paper.
See p.8 “Paper Recommendations”.
Clean the paper feed roller, friction pad and/or registration roller,
if they are dirty.
See p.44 “Cleaning the Friction Pad”, p.45 “Cleaning the Paper
Feed Roller”, or p.47 “Cleaning the Registration Roller”.
If the problem persists, set the paper the other way up, and then
print it.

Note
❒ This method cannot be used with the adhesive label paper.
Thin paper, if printed on both sides, may curl up at the corners and
get wrinkled and clogged. Select [Curl Prevention] [On] from the
[Maintenance] menu.
Open the front cover of the printer and then close it.
The control panel error
message stays on after re- See p.69 “Removing Misfed Paper”.
moving the misfed paper.
Output are not delivered Check the paper size settings. The size selected with the paper size
to the selected tray you re- dial might be different from the actual paper size. Make the correct
quire.
dial setting.
See p.13 “Loading Paper in Tray 1 and the optional paper feed
unit”.
When using the Bypass Tray, set the paper size using the control
panel.
See p.19 “Loading Paper in the Bypass Tray”.
When you are using a Windows operating system, the printer driver settings override those set using the control panel. Set the desired output tray using the printer driver.
See the driver's online Help file.

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Other Printing Problems
Status

Possible Causes, Descriptions, and Solutions

The printed image is different from the image on
the computer.

When you use some functions, such as enlargement and reduction,
the layout of the image might be different from that shown in the
computer display.

It takes too much time to
resume printing.

The data is so large or complex that it takes time to process it. If the
Data In indicator is blinking, the data processing is being done.
Just wait until it resumes.
Changing the paper feed direction may sometimes reduce the time
to resume printing.

The image is printed in
the wrong orientation.

Set the correct orientation under the “PCL Menu” with the control
panel. See “Making Printer Settings Using the Control Panel”, Software Guide.
Confirm that the setting of orientation has been set in the application you use.
Set the correct paper size and feed direction that matches tray settings on the RPCS printer driver.

Part of the image cannot
be printed.

5

A paper size which is smaller than that selected in the application
is used for printing. Load the correct size of paper.

Network configurations
Print a configuration page and check the network settings.
you have made do not become effective.
A portion of the image is You can print using the procedure below.
not printed or an error oc- • Set [Memory Usage] in the System Menu to [Font Priority] on the
curred in the PostScript
control panel.
printer driver when printing with PCL or the PostImportant
Script printer driver.
❒ Return the setting to [Font Priority] after you have finished
printing. If the setting is left as [Font Priority], continuous printing speed may decrease, two-sided printing may be canceled
or a job reset may occur during continuous printing.
• If the entire image is not printed out properly even after changing the above setting, add an additional memory unit.
The paper size appears on
the control panel and
printing is not performed
with PDF Direct Print.

When using PDF Direct Print, printout requires paper set within
the PDF file. When a message indicating a paper size appears, either place the indicated size in the paper tray, or perform Form
Feed.
Also, if [Sub Paper Size] in the System Menu is set to [On], printing
is performed assuming letter size and A4 size to be the same size.
For example, When a PDF file set to A4 size paper is printed using
PDF Direct Print and letter size paper is installed in the paper tray,
the file will print out. This applies similarly to the opposite case.

If the problem cannot be solved, contact your sales or service representative.

65

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Troubleshooting

Additional Troubleshooting
Problems

Solutions

Strange noise is heard.

If a supply was recently replaced or an option attached in the
area the strange noise is coming from, check the supply or
option is properly attached. If the strange noise persists, contact your sales or service representative.

No e-mail is received when an
Alert occurs, and after resolving
an Alert.

Confirm [Notify by E-mail] is [On] using the System Menu on
the Control Panel. See “System Menu”, Software Guide.
Access the printer through the Web browser, log on as an
Administrator on the Web Image Monitor, and then confirm
the following settings in [E-mail Notification] :
• Device E-mail Address
• Groups to Notify
• Select Groups/Items to Notify

5

Reference
For details about the settings, see Web Image Monitor
Help.
Access the printer through the Web browser, log on as an
Administrator on the Web Image Monitor, and then confirm
the settings of the SMTP server in [E-mail].

Reference
For details about the settings, see Web Image Monitor
Help.
When the power is turned off before the e-mail is transmitted, the e-mail will not be received.
Check the e-mail address set for the destination. Confirm the
printer's operation history using the Web Image Monitor's
System Log menu in [Network]. If the e-mail was sent but not
received, it is possible the destination was incorrect. Also
check the information concerning error mail from the e-mail
server.
The setting for [Notify by Email]
After changing the setting, turn the main unit's power off
on the System Menu was
and then back on again.
changed from [Off] to [On], but email is not arriving.
Error notification e-mail was re- Check e-mail is set for sending using the Web Image Moniceived, but no error-solved etor's [E-mail Notification] at the time the error was fixed. You
mail is received.
must click the [Edit] button of [Detailed Settings of Each Item] in
[E-mail Notification], and set [Notify when error:] to [Occurs &
Fixed] on the displayed screen.

Reference
For details about the settings, see Web Image Monitor
Help.

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Additional Troubleshooting
Problems

Solutions

Alert Resolving is set for sending e-mail, but no Alert-resolved e-mail is sent.

If the power of the main unit is turned off after an Alert occurs, the Alert is resolved during the time the power is off: no
Alert-resolved e-mail is sent.

Alert Occurrence and Alert Resolving are set for sending email, but while no Alert Occurrence mail is received, Alert-resolved e-mail is received.

Alert-notification e-mail is not sent if the problem is resolved
before sending. However, an Alert-resolved e-mail is sent.

If an Alert-notification e-mail, set with the earlier notification
Alert-notification level was
changed, and e-mail stopped ar- level, arrives, later e-mail will not be sent, even if the notification level is changed after.
riving.
When no date information is in- Make the setting for obtaining time information from the
SNTP server. Refer to the Web Image Monitor's Help to the
cluded in sent e-mail, the mail
settings.
server has a malfunction.
Printing using Bluetooth is
slow.

When using the optional Bluetooth interface unit, do the following;

5

• Transmit fewer print jobs.
• Make sure no IEEE 802.11b (wireless LAN) or other Bluetooth devices are in use.

Note
❒ Interference may occur with the IEEE 802.11b wireless
LAN interface board. Such interference may affect the
transmission speed and other functions.
• Transmissions between the client computer and the machine can be blocked by obstructions. Move the machine
or client computer if necessary.

Note
❒ When you use a Bluetooth connection, print jobs are
transmitted relatively slowly.

If the machine is still not operating satisfactorily, contact your sales or service
representative. Consult with the store where the printer was purchased for information about the location of sales or service representatives.

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Troubleshooting

5

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6. Removing Misfed Paper
Removing Misfed Paper
An error message appears if a paper misfeed occurs. The error message gives the
location of the misfeed.
Important
❒ Misfed paper may be covered in toner. Be careful not to get toner on your
hands or clothes.
❒ Toner on prints made after removing misfed paper may be loose (inadequately fused). Make a few test prints until smudges no longer appear.
❒ Do not forcefully remove misfed paper, as it will tear. Torn pieces remaining
inside the printer will cause further misfeeds and possibly damage the printer.

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Removing Misfed Paper

When “Remove Misfeed Paper Tray”
Appears
Important
❒ Forcefully removing misfed paper
may cause paper to tear and leave
scraps of paper in the printer. This
might cause a misfeed and damage
the printer.

C Open the front cover by pushing
the front cover release button,
and then close it to reset the misfeed condition.

A Lift the paper tray slightly. Pull it

out until it stops, and then remove the misfed paper.

ZKGY300E

6
ZKGY280E

B Carefully slide the paper tray into
the printer until it stops.

ZKGY290E

Important
❒ Do not slide the paper tray in
with force. If you do, the front
and side guides might move.

70

Note
❒ You can apply this procedure
for both the paper tray and the
optional paper feed unit.
❒ To reset the misfeed condition,
open and close the front cover,
then the indicator will be off.

KirP4GB_Mainte-F6_FM_forPaper.book Page 71 Thursday, May 12, 2005 11:48 AM

When “Remove Misfeed Internal Path” Appears

When “Remove Misfeed Internal Path”
Appears
Important
❒ Forcefully removing misfed paper
may cause paper to tear and leave
scraps of paper in the printer. This
might cause a misfeed and damage
the printer.

C Pull

out the misfed paper by
holding both sides of paper. Be
careful not to get toner dust on
your hands or clothes.

A Open the front cover by pushing
the front cover release button.

AGN030S

D Hold the grips of the toner car-

6

tridge, and then insert it into the
printer until it stops.

AGN020S

B Lift the front side of the toner cartridge, and then pull it out of the
printer.

Important
❒ Be sure to put the toner cartridge
on a stable, flat surface.
❒ Do not hold the toner cartridge
upside down or stand it vertically.

AGN023S

E Push down the toner cartridge to
settle it in appropriate position.

AGN022S

AGN024S

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Removing Misfed Paper

F Close the front cover by pressing

the left and right side indentations.

ZKGH130E

Important
❒ If paper is fed from the bypass
tray, be sure to remove all the
paper from the bypass tray and
close it before opening the front
cover.

6

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When “Remove Misfeed Paper Exit Cover” Appears

When “Remove Misfeed Paper Exit Cover”
Appears
R CAUTION:
• When removing misfed paper,
do not touch the fusing section
because it becomes very hot.

• The fusing unit becomes very
hot. When installing the new fusing unit, turn off the printer and
wait about an hour. After that, install the new fusing unit. Not
waiting for the unit to cool down
can result in a burn.
Important
❒ Forcefully removing misfed paper
may cause paper to tear and leave
scraps of paper in the printer. This
might cause a misfeed and damage
the printer.

Removing misfed paper from the
exit cover

A Open the paper exit cover.

ZKGY391E

6

B Remove the misfed paper.

ZKGY380E

C Close the paper exit cover until it
clicks.

ZKGY400E

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Removing Misfed Paper

Removing misfed paper from the
fusing unit

D Pull the fusing unit out.

A Open the rear cover by pushing
the two knobs.

AGN007S

E Hold the tab, and then remove the
misfed paper.

AGN004S

B Remove the rear cover in a horizontal direction.

6
ZKGY410E

ZKGX220E

C Lift the lock levers of the fusing
unit as shown in the illustration.

Important
❒ Do not touch the metal part of
the fusing unit. It becomes very
hot. Touching it could result in a
burn.

F Insert

the fusing unit until it

stops.

AGN006S

AGN008S

74

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When “Remove Misfeed Paper Exit Cover” Appears

G Push the lock levers of the fusing
unit down until it clicks.

AGN009S

H Insert the rear cover to the inside
grooves on both sides of the printer in a horizontal direction.

6

ZKGX221E

I Close the rear cover.

AGN005S

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Removing Misfed Paper

When “Remove Misfeed Duplex Unit”
Appears
R CAUTION:
• When removing misfed paper,
do not touch the fusing section
because it becomes very hot.

C Close the rear cover of the duplex
unit.

Important
❒ Forcefully removing misfed paper
may cause paper to tear and leave
scraps of paper in the duplex unit.
This might cause a misfeed and
damage the printer.
ZKGY330E

Removing the misfed paper inside
the cover

A Open the rear cover of the duplex

6

D Lift the lever (

), and then open
the cover of the duplex unit ( ).

unit.

ZKGY340E

ZKGY310E

E Remove the misfed paper.

B Remove the misfed paper.

ZKGY350E

ZKGY320E

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When “Remove Misfeed Duplex Unit” Appears

F Close the cover of the duplex unit.

B Lift

the guide board inside the
duplex unit, and then remove the
misfed paper.

ZKGY360E

Removing misfed paper inside the
duplex unit

A Push down the lever on the right
side of the duplex unit ( ), and
then pull it out until it stops ( ).

ZKGY440E

Important
❒ When A5L paper misfeeds, you
might not be able to remove it by
pulling the duplex unit out. In
this case, pull the paper tray out,
and then remove the paper.

6

C Align

the power cable with the
groove of the left slide of the duplex unit, and then insert the duplex unit into back of the printer
aligning the rails inside of the
printer until it is connected.

ZKGX320E

ZKGX240E

Reference
If the error message appears
again, the misfed paper might
be left in the printer. Confirm
that any torn paper scraps are
not in the inside of the printer.
For more information, see p.71
“When “Remove Misfeed Internal Path” Appears”.

77

KirP4GB_Mainte-F6_FM_forPaper.book Page 78 Thursday, May 12, 2005 11:48 AM

Removing Misfed Paper

6

78

KirP4GB_Mainte-F6_FM_forPaper.book Page 79 Thursday, May 12, 2005 11:48 AM

7. Appendix
Moving and Transporting the Printer
R CAUTION:
• When lifting the machine, use the inset grips on both sides. Otherwise the
printer could break or cause injury if dropped.

• When you move the printer, remember to unplug the power cord from the
wall outlet to avoid a fire or an electric shock.
• When you pull out the plug from the socket, grip the plug to avoid damaging
the cord and causing a fire or an electric shock.
Repack the printer in its original packing materials for transporting.
Important
❒ Be sure to disconnect all cables from the printer before transporting it.
❒ The printer is a precision piece of machinery. Take care to avoid damage during shipment.
❒ If the optional paper feed unit is installed, remove it from the printer, and
then move them separately.

79

KirP4GB_Mainte-F6_FM_forPaper.book Page 80 Thursday, May 12, 2005 11:48 AM

Appendix

Moving the Printer
R CAUTION:
• The machine weight is approximately 20 kg (44.1 lb.).

• When lifting the machine, use the inset grips on both sides. Otherwise the
printer could break or cause injury if dropped.
• Before moving the machine, unplug the power cord from the outlet. If the
cord is unplugged abruptly, it could become damaged. Damaged plugs or
cords can cause an electrical or fire hazard.

Moving the printer in the short distance

A Be sure to check the following points:
• The power of the printer is turned off.
• The power cable is unplugged from the wall outlet.
• The interface cable is unplugged from the printer.

B If the external options are installed, remove them.
See Setup Guide and follow the steps backwards for removing options.

C Be sure to close the Bypass Tray and the front cover.
D Lift the printer and move it to the place where you want to install it.

7

AGN038S

Important
❒ When lifting the machine, use the inset grips on both sides. Otherwise the
printer could break or cause injury if dropped.
❒ Be sure to move the printer horizontally. Moving the printer facing up on
down may cause the toner to scatter.
❒ If the optional paper feed unit(s) is installed, detach and move the printer
separately. Never move the printer with the paper feed unit(s) attached.

E If you removed options, reinstall them.
See Setup Guide for installing options.

80

KirP4GB_Mainte-F6_FM_forPaper.book Page 81 Thursday, May 12, 2005 11:48 AM

Consumables

Consumables
R CAUTION:
• Our products are engineered to meet the highest standards of quality and
functionality. When purchasing expendable supplies, we recommend using
only those specified by an authorized dealer.

Toner Cartridge
Name
Toner Cartridge
*1

Average printable number of pages *1
20,000 pages

A4, 3% test chart

Note
❒ The actual number of printed pages you get from a particular toner cartridge
depends on the type and size of paper you are using, the contents of your
print images, and printing environment conditions. All this means that a toner cartridge might require replacement sooner than the normal life described
above.
❒ The number of printable pages that can be expected from the starter toner cartridge included in the printer is about 10,000 pages (A4, 3% chart).
❒ Toner cartridge may need to be changed sooner than indicated above due to
deterioration over the period of use.
❒ Toner cartridge (consumable) is not covered by warranty. However, if there
is problem, contact the store where they were purchased.
❒ When you first use this printer, use the toner cartridge packaged with the
printer.
❒ Numbers of pages that can be printed using the toner cartridge supplied with
this printer are as follows:
Name
Toner Cartridge

7

Average printable number of pages
3,000 pages

81

KirP4GB_Mainte-F6_FM_forPaper.book Page 82 Thursday, May 12, 2005 11:48 AM

Appendix

Maintenance Kit
❖ Maintenance Kit Type 610
Name

Average printable number of pages *1

Fusing Unit

90,000 pages

Transfer Roller

90,000 pages

Paper Feed Roller × 3

90,000 pages

Friction Pad × 3

90,000 pages

*1

A4, 3% test chart

Note
❒ The actual number of printable pages varies depending on the image volume
and density, number of pages to be printed at a time, paper type and paper
size used, and environmental conditions such as temperature and humidity.
❒ Maintenance kit (consumables) are not covered by warranty. However, if
there is problem, contact the store where they were purchased.
❒ It is required to change the maintenance kit after every 90,000 pages have
been printed. However, it may be necessary to change the parts earlier depending on their operating period.

7

82

KirP4GB_Mainte-F6_FM_forPaper.book Page 83 Thursday, May 12, 2005 11:48 AM

Specifications

Specifications
Mainframe
❖ Configuration:
Desktop
❖ Print Process:
Laser beam scanning & Electrophotographic printing
Dual component toner development
❖ First Print Speed:
7.5 sec or less (A4K, 81/2×11K)
Note
❒ If the printer has not been used for a while, there may be a short delay before the first page starts printing.

❖ Printing Speed:
Maximum 35 pages per minute (A4L, 81/2 × 11L)
Note
❒ Continuous printing on sheets with a width of 230 mm or smaller may decrease the printing speed depending on the temperature control of the fusing unit.

7

❖ Interface:
Standard 36-pin printer cable and a parallel port on the host computer
IEEE 1284 I/F (Compatible, ECP, Nibble)
• Do not use a cable more than 2.5 meters (8.2 feet) long.
• USB 2.0
• Bidirectional IEEE1284
• 10/100Base-TX
❖ Resolution:
1,200 × 1,200 dpi (PCL 6, RPCS, PS, PDF)
600 × 600 dpi (PCL 6, PCL 5e, RPCS, PS, PDF)
300 × 300 dpi (PCL 5e, PDF)
❖ Printer Language:
PCL 6 (XL) , PCL 5e, RPCS, Adobe PostScript 3
❖ Fonts:
PCL 6, PCL 5e
Agfa Monotype 35 Intellifonts, 10 TrueType fonts, 13 International fonts, and
1 Bitmap font.
PostScript, PDF
136 fonts (Type 2:24, Type 14:112)

83

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Appendix

❖ Paper size:
See p.3 “Paper and Other Media Supported by This Printer”.
❖ Paper Weight:
See p.3 “Paper and Other Media Supported by This Printer”.
❖ Media Type:
See p.9 “Types of Paper and Other Media”.
❖ Power Source:
220 - 240 V, 50/60 Hz, 4.5 A or more
❖ Power Consumption:
• With Options
Maximum

920 W or less

Energy Saver

10.5 W

• Printer Only
Maximum

850 W or less

Energy Saver

6.5 W

❖ Noise Emission: *1
Sound Power Level

7

Mainframe only
During Printing

67 dB (A)

Stand-by

40 dB (A)

Sound Pressure level *2
Mainframe only
During Printing
*1
*2

56 dB (A)

The following measurements are actual values made in accordance with ISO7779.
Measured at the position of a bystander.

❖ Dimensions: *1
Width

Height

478 mm (18.4 inches) 437 mm (17.2 inches) 343 mm (13.5 inches)

Printer only (tray extended)

478 mm (18.4 inches) 572 mm (22.6 inches) 343 mm (13.5 inches)

With one optional
feed unit

478 mm (18.4 inches) 437 mm (17.2 inches) 473 mm (18.6 inches)

With two optional
feed units

478 mm (18.4 inches) 437 mm (17.2 inches) 603 mm (23.7 inches)

*1

84

Depth

Printer only (tray not
extended)

Measurement conditions: With paper tray, Bypass Tray and output tray extension
closed.

KirP4GB_Mainte-F6_FM_forPaper.book Page 85 Thursday, May 12, 2005 11:48 AM

Specifications

❖ Weight:
Approximately 20 kg (44.1 lb.) (toner cartridge and power cable included)
❖ Warm-up Time:
Less than 19 seconds (23°C, 73F)
❖ Paper Capacity:
Standard paper tray

500 sheets *1 (80 g/m2, 20 lb.)

Bypass Tray *2

100 sheets *1 (80 g/m2, 20 lb.)

Optional Paper Feed Unit × 2

500 sheets × 2 *1 (80 g/m2, 20 lb.)

Optional Envelope Feeder *3

60 envelopes *4

*1
*2
*3
*4

Paper weight: 60 - 105 g/m2 (16 - 28 lb.)
You can load up to 10 envelopes (55 - 157 g/m2, 14 - 42 lb.) at the same time.
To use the envelope feeder unit, the optional paper feed unit is required. The paper tray of the feed unit can be replaced with the envelope feeder unit.
For more information about envelopes, see p.10 “Envelopes”.

❖ Paper Output Capacity:
250 sheets (80 g/m2, 20 lb.)
❖ Memory:
Standard 128 MB, up to 256 MB (with the optional memory unit)
❖ Network:
Topology: Ethernet (10BaseT/100BaseTX)
Protocol: TCP/IP, NetBEUI, IPX/SPX, AppleTalk

7

❖ Optional Equipment:
• Paper Feed Unit Type 610
• Envelope Feeder Type 610
• Duplex Unit AD610
• Memory Unit Type C 256MB
• Hard Disk Drive Type 2600
• 1394 Interface Unit Type 4510
• 802.11b Interface Unit Type F
• Bluetooth Interface Unit Type C

85

KirP4GB_Mainte-F6_FM_forPaper.book Page 86 Thursday, May 12, 2005 11:48 AM

Appendix

Options
Paper Feed Unit Type 610
❖ Dimensions (W×D×H):
468 × 410 × 130 mm (18.4 × 14.8 × 5.1 inches)
(without pins on the unit)
❖ Paper Weight:
60 - 105 g/m2 (16 - 28 lb.)
❖ Paper Size:
See p.3 “Paper and Other Media Supported by This Printer”.
Envelope Feeder Type 610
❖ Dimensions (W×D×H):
468 × 410 × 130 mm (18.4 × 16.1 × 5.1 inches)
❖ Paper Weight:
72 - 90 g/m2 (19 - 24 lb.)

7

❖ Paper Size:
See p.3 “Paper and Other Media Supported by This Printer”.
Duplex Unit AD610
❖ Dimensions (W×D×H):
419 × 378 × 257 mm (16.5 × 14.9 × 10.2 inches)
❖ Paper Size:
See p.3 “Paper and Other Media Supported by This Printer”.
❖ Paper Weight:
60 - 105 g/m2 (17 - 28 lb.)
❖ Weight:
6 kg (13.2 lb.)
Hard Disk Drive Type 2600

86

❖ Storage Capacity (Formatted):
6 GB
You can install PostScript fonts with this optional Hard Disk Drive. With a
Macintosh, types of fonts supported are PostScript Type 1 and PostScript
Type 2. To download them, use PS Utility for Mac.

KirP4GB_Mainte-F6_FM_forPaper.book Page 87 Thursday, May 12, 2005 11:48 AM

Specifications

Memory Unit Type C 256MB
❖ Module Type:
SO-DIMM (Small Outline Dual-in-line Memory Module)
❖ Memory Type:
SDRAM (Synchronous Dynamic RAM)
❖ Number of Pins:
144 pins
1394 Interface Unit Type 4510
❖ Transmission Spec.:
IEEE 1394
❖ Device Class:
SCSI print, IP over 1394
❖ Interface Connector:
IEEE 1394 (6 pins × 2)
❖ Required cable:
1394 interface cable (6 pins x 4 pins, 6 pins x 6 pins)

7

Important
❒ You cannot plug devices together to create loops.
❒ Do not use a cable more than 4.5 meters (14.8 feet) long.

❖ Connectable number of device in a bus:
Maximum 63
❖ Allowed cable hops in a bus:
Maximum 16
❖ Power supply:
Nonpower supply
Cable Power repeated (IEEE 1394a-2000 compliant)

87

KirP4GB_Mainte-F6_FM_forPaper.book Page 88 Thursday, May 12, 2005 11:48 AM

Appendix

802.11b Interface Unit Type F
❖ Transmission Spec.:
Based on IEEE 802.11b (Wireless LAN)
❖ Protocol:
TCP/IP, NetBEUI, IPX/SPX, AppleTalk
Note
❒ SmartDeviceMonitor and Web Image Monitor are supported.

❖ Data Transfer Speed:
Auto select from below speed
1 Mbps, 2 Mbps, 5.5 Mbps, 11 Mbps
❖ Frequency Range:
• Inch version:
2412-2464 MHz (1-11 channels)
• Metric version:
2412-2472 MHz (1-13 channels)
❖ Transmittable Distance:
1 Mbps 400 m *1
2 Mbps 270 m *1
5.5 Mbps 200 m *1
11 Mbps 140 m *1

7

*1

These figures are a guideline for outdoor use. In general, the transmittable distance indoors is 10-100 m, depending on the environment.

❖ Transmission Mode:
ad hoc mode and infrastructure mode
Bluetooth Interface Unit Type C
❖ Supported Profiles:
SPP (Serial Port Profile)
HCRP (Hardcopy Cable Replacement Profile)
BIP (Basic Imaging Profile)
❖ Frequency Range:
2 GHz ISM band
❖ Data Transmission Speed:
732 kbps
Note
❒ The transmission speed is adjusted according to factors such as the distance and obstacles between the devices, radio signal condition and Bluetooth adaptor.

88

❖ Maximum Range:
10 m

KirP4GB_Mainte-F6_FM_forPaper.book Page 89 Thursday, May 12, 2005 11:48 AM

INDEX
1394 Interface Unit Type 4510, 87
802.11b Interface Unit Type F, 88

A
Additional Troubleshooting, 66
Adjusting the Image Density, 49
Adjusting Tray Registration, 50
Appendix, 79

B
Bluetooth Interface Unit Type C, 88

C
Cleaning the Friction Pad, 44
Cleaning the Paper Feed Roller, 45
Cleaning the Printer, 43
Cleaning the Registration Roller, 47
Consumables, 81

D
Display panel, messages, 53
Duplex Unit AD610, 86

E
Envelope Feeder Type 610, 86
Envelope Feeder Unit, 25
Envelopes, 10
Error, 53

F
Friction Pad, 33, 44, 82
Fusing Unit, 39, 82

H
Hard Disk Drive Type 2600, 86
How to Read This Manual, 2

L
Loading Envelopes, 24
Bypass Tray, 24
Envelope Feeder Unit, 25
Loading Paper, 8
Bypass Tray, 20
Optional Paper Feed Unit, 13
Tray 1, 13

M
Maintenance Kit, 32, 82
Memory Unit Type C, 87
Messages, 53
Moving and Transporting the Printer, 79

O
OHP transparencies, 10
Options, 86
Other Printing Problems, 63

P
Paper and Other Media, 3
Paper Feed Roller, 37, 45, 82
Paper Feed Unit Type 610, 86
Paper not supported, 11
Paper Recommendations, 8
Plain Paper, 9
Print Area, 12
Printer Does Not Print, 59

R
Registration Roller, 47
Remove Misfed Paper
Duplex Unit, 76
Internal Path, 71
Paper Exit Cover, 73
Paper Tray, 70
Removing Misfed Paper, 69
Replacing Consumables and
Maintenance Kit, 29
Replacing the Maintenance Kit, 32
Friction Pad, 33
Fusing Unit, 39
Paper Feed Roller, 37
Transfer Roller, 35
Replacing the Toner Cartridge, 29

89

KirP4GB_Mainte-F6_FM_forPaper.book Page 90 Thursday, May 12, 2005 11:48 AM

S
Specifications, 83
Specifying a paper type
Bypass Tray, 23
Optional Paper Feed Unit, 18
Tray 1, 18
Specifying custom size paper
Bypass Tray, 22
Optional Paper Feed Unit, 17
Specifying standard size paper
Bypass Tray, 20
Optional Paper Feed Unit, 13
Tray 1, 13
Storing Paper, 8
Switching between Paper Trays, 28

T
Thick Paper, 9
Toner Cartridge, 29, 81
Transfer Roller, 35, 82
Troubleshooting, 53

90

GB

GB

G116-8606A

Paper type: Wood Free 80g/m2, Paper Thickness=100 µm // Pages in book=92 // Print scale=81%
Gap (when printed at 81% scale) = Pages in book × Paper thickness / 2 = 4.600000 mm

Introduction
This manual contains detailed instructions and notes on the operation and use of this machine. For your
safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy
place for quick reference.

Copyright © 2004, 2005

Paper type: Wood Free 80g/m2, Paper Thickness=100 µm // Pages in book=92 // Print scale=81%
Gap (when printed at 81% scale) = Pages in book × Paper thickness / 2 = 4.600000 mm

RICOH COMPANY, LTD.
15-5, Minami Aoyama 1-chome,
Minato-ku, Tokyo 107-8544, Japan
Phone: +81-3-3479-3111

Maintenance Guide

Maintenance Guide

Overseas Affiliates
USA
RICOH CORPORATION
5 Dedrick Place
West Caldwell, New Jersey 07006
Phone: +1-973-882-2000
The Netherlands
RICOH EUROPE B.V.
Groenelaan 3, 1186 AA, Amstelveen
Phone: +31-(0)20-5474111
United Kingdom
RICOH UK LTD.
Ricoh House,
1 Plane Tree Crescent, Feltham,
Middlesex, TW13 7HG
Phone: +44-(0)20-8261-4000
Germany
RICOH DEUTSCHLAND GmbH
Wilhelm-Fay-Strasse 51,
D-65936 Frankfurt am Main
Phone: +49-(0)69-7104250
France
RICOH FRANCE S.A.
383, Avenue du Général de Gaulle
BP 307-92143 Clamart Cedex
Phone: +33-(0)-821-01-74-26

Model number: Aficio AP610N
Printed in the Netherlands
GB GB G116-8606A

Spain
RICOH ESPAÑA S.A.
Avda. Litoral Mar, 12-14,
Blue Building, Marina Village,
08005 Barcelona
Phone: +34-(0)93-295-7600
Italy
RICOH ITALIA SpA
Via della Metallurgia 12,
37139 Verona
Phone: +39-045-8181500
China
RICOH CHINA CO.,LTD.
29/F., Lippo Plaza, No.222
Huai Hai Zhong Road,
Lu Wan District,
Shanghai P.C.:200021
Phone: +86-21-5396-6888
Singapore
RICOH ASIA PACIFIC PTE.LTD.
260 Orchard Road,
#15-01/02 The Heeren,
Singapore 238855
Phone: +65-6830-5888

1

Paper and Other Media

2

Replacing Consumables and Maintenance Kit

3

Cleaning the Printer

4

Adjusting the Printer

5

Troubleshooting

6

Removing Misfed Paper

7

Appendix

Read this manual carefully before you use this product and keep it handy for future reference. For safe and correct use, please be sure to read
the Safety Information in the “Setup Guide” before using the machine.
G1168606A



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