Ricoh AP610N User Manual To The 77bcc459 9592 4e83 9982 C3e7a4455aae
User Manual: Ricoh AP610N to the manual
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Page Count: 96
Paper type: Wood Free 80g/m2, Paper Thickness=100 µm // Pages in book=92 // Print scale=81%
Gap (when printed at 81% scale) = Pages in book × Paper thickness / 2 = 4.600000 mm
G1168606A
Maintenance Guide
RICOH COMPANY, LTD.
15-5, Minami Aoyama 1-chome,
Minato-ku, Tokyo 107-8544, Japan
Phone: +81-3-3479-3111
Maintenance Guide
Read this manual carefully before you use this product and keep it handy for future reference. For safe and correct use, please be sure to read
the Safety Information in the “Setup Guide” before using the machine.
Paper and Other Media
Replacing Consumables and Maintenance Kit
Cleaning the Printer
Adjusting the Printer
Troubleshooting
Removing Misfed Paper
Appendix
1
2
3
4
5
6
7
Overseas Affiliates
USA
RICOH CORPORATION
5 Dedrick Place
West Caldwell, New Jersey 07006
Phone: +1-973-882-2000
The Netherlands
RICOH EUROPE B.V.
Groenelaan 3, 1186 AA, Amstelveen
Phone: +31-(0)20-5474111
United Kingdom
RICOH UK LTD.
Ricoh House,
1 Plane Tree Crescent, Feltham,
Middlesex, TW13 7HG
Phone: +44-(0)20-8261-4000
Germany
RICOH DEUTSCHLAND GmbH
Wilhelm-Fay-Strasse 51,
D-65936 Frankfurt am Main
Phone: +49-(0)69-7104250
France
RICOH FRANCE S.A.
383, Avenue du Général de Gaulle
BP 307-92143 Clamart Cedex
Phone: +33-(0)-821-01-74-26
Spain
RICOH ESPAÑA S.A.
Avda. Litoral Mar, 12-14,
Blue Building, Marina Village,
08005 Barcelona
Phone: +34-(0)93-295-7600
Italy
RICOH ITALIA SpA
Via della Metallurgia 12,
37139 Verona
Phone: +39-045-8181500
China
RICOH CHINA CO.,LTD.
29/F., Lippo Plaza, No.222
Huai Hai Zhong Road,
Lu Wan District,
Shanghai P.C.:200021
Phone: +86-21-5396-6888
Singapore
RICOH ASIA PACIFIC PTE.LTD.
260 Orchard Road,
#15-01/02 The Heeren,
Singapore 238855
Phone: +65-6830-5888
Model number: Aficio AP610N
Printed in the Netherlands
GB GB G116-8606A
Paper type: Wood Free 80g/m2, Paper Thickness=100 µm // Pages in book=92 // Print scale=81%
Gap (when printed at 81% scale) = Pages in book × Paper thickness / 2 = 4.600000 mm
Introduction
This manual contains detailed instructions and notes on the operation and use of this machine. For your
safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy
place for quick reference.
Copyright © 2004, 2005
i
TABLE OF CONTENTS
Trademarks.............................................................................................................1
How to Read This Manual ..................................................................................... 2
1. Paper and Other Media
Paper and Other Media Supported by This Printer.............................................3
Paper Recommendations......................................................................................8
Loading Paper............................................................................................................8
Storing Paper .............................................................................................................8
Types of Paper and Other Media ...............................................................................9
Paper not supported by this printer ..........................................................................11
Print Area .................................................................................................................12
Loading Paper ......................................................................................................13
Loading Paper in Tray 1 and the optional paper feed unit .......................................13
Loading Paper in the Bypass Tray...........................................................................19
Loading Envelopes...................................................................................................24
Switching between Paper Trays...............................................................................28
2. Replacing Consumables and Maintenance Kit
Replacing the Toner Cartridge ...........................................................................29
Replacing the Maintenance Kit...........................................................................32
Before Replacing......................................................................................................32
Replacing the Friction Pad .......................................................................................33
Replacing the Transfer Roller ..................................................................................35
Replacing the Paper Feed Rollers ...........................................................................37
Replacing the Fusing Unit ........................................................................................39
3. Cleaning the Printer
Cautions to Take When Cleaning .......................................................................43
Cleaning the Friction Pad....................................................................................44
Cleaning the Paper Feed Roller..........................................................................45
Cleaning the Registration Roller ........................................................................47
4. Adjusting the Printer
Adjusting the Image Density...............................................................................49
Adjusting Tray Registration................................................................................50
5. Troubleshooting
Error & Status Messages on the Control Panel ................................................53
Printer Does Not Print ......................................................................................... 59
Checking the port connection...................................................................................61
Other Printing Problems .....................................................................................63
Additional Troubleshooting ................................................................................66
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ii
6. Removing Misfed Paper
Removing Misfed Paper ......................................................................................69
When “Remove Misfeed Paper Tray” Appears ................................................. 70
When “Remove Misfeed Internal Path” Appears ..............................................71
When “Remove Misfeed Paper Exit Cover” Appears .......................................73
When “Remove Misfeed Duplex Unit” Appears................................................ 76
7. Appendix
Moving and Transporting the Printer.................................................................79
Moving the Printer ....................................................................................................80
Consumables .......................................................................................................81
Toner Cartridge ........................................................................................................ 81
Maintenance Kit .......................................................................................................82
Specifications.......................................................................................................83
Mainframe ................................................................................................................83
Options.....................................................................................................................86
INDEX......................................................................................................... 89
KirP4GB_Mainte-F6_FM_forPaper.book Page ii Thursday, May 12, 2005 11:48 AM
1
Trademarks
Microsoft, Windows and Windows NT are registered trademarks of Microsoft
Corporation in the United States and/or other countries.
IPS-PRINT Printer Language Emulation Copyright© 1999-2000 Oak Technolo-
gy, Inc., All rights reserved.
Bluetooth® is a registered trademark of Bluetooth-SIG Inc. worldwide.
Other product names used herein are for identification purposes only and might
be trademarks of their respective companies. We disclaim any and all rights to
those marks.
The proper names of the Windows operating systems are as follows:
•Microsoft
® Windows® 95 operating system
•Microsoft
® Windows® 98 operating system
•Microsoft
® Windows® Millennium Edition (Windows Me)
• The product names of Windows® 2000 are as follows:
Microsoft® Windows® 2000 Advanced Server
Microsoft® Windows® 2000 Server
Microsoft® Windows® 2000 Professional
• The product names of Windows® XP are as follows:
Microsoft® Windows® XP Professional
Microsoft® Windows® XP Home Edition
• The product names of Windows ServerTM 2003 are as follows:
Microsoft® Windows ServerTM 2003 Standard Edition
Microsoft® Windows ServerTM 2003 Enterprise Edition
Microsoft® Windows ServerTM 2003 Web Edition
• The product names of Windows NT® 4.0 are as follows:
Microsoft® Windows NT® Server 4.0
Microsoft® Windows NT® Workstation 4.0
KirP4GB_Mainte-F6_FM_forPaper.book Page 1 Thursday, May 12, 2005 11:48 AM
2
How to Read This Manual
The following set of symbols is used in this manual.
This symbol indicates a potentially hazardous situation that might result in
death or serious injury when you misuse the machine without following the in-
structions under this symbol. Be sure to read the instructions, all of which are de-
scribed in the Safety Information section.
This symbol indicates a potentially hazardous situation that might result in mi-
nor or moderate injury or property damage that does not involve personal injury
when you misuse the machine without following the instructions under this
symbol. Be sure to read the instructions, all of which are described in the Safety
Information section.
* The statements above are notes for your safety.
If this instruction is not followed, paper might be misfed, originals might be
damaged, or data might be lost. Be sure to read this.
This symbol indicates information or preparations required prior to operating.
This symbol indicates precautions for operation, or actions to take after abnor-
mal operation.
This symbol indicates numerical limits, functions that cannot be used together,
or conditions in which a particular function cannot be used.
This symbol indicates a reference.
Keys that appear on the machine's display.
Keys and buttons that appear on the computer's display.
Keys built into the machine's control panel.
Keys on the computer's keyboard.
KirP4GB_Mainte-F6_FM_forPaper.book Page 2 Thursday, May 12, 2005 11:48 AM
3
1. Paper and Other Media
Paper and Other Media Supported by This
Printer
This section describes the paper size, feed direction, and the maximum amount
of paper that can be loaded into each paper tray in this printer.
Note
❒The following symbols and terminology are used to represent the feed direction.
❒Be careful of the paper feed direction. The direction is determined for each pa-
per size.
❖Input Paper Sizes (Metric version)
In this manual On the display Paper feed direction
K↑(Feed direction) A4 (297 x 210)
8 1/2 x 11 Short-edge feed direction
L↑(Feed direction) A5 (210 x 148)
8 1/2 x 5 1/2 Long-edge feed direction
Feed direction
Size (mm)
Bypass Tray
Paper Tray (Tray1)
Paper Feed Unit (Tray2/3)
Envelope Feeder Unit
A3 K297 × 420 ×
B4 JIS K257 × 364 ×
A4 K210 × 297 ×
L297 × 210 ×
B5 JIS K182 × 257 ×
L257 × 182 ×
A5 K148 × 210 ×××
L210 × 148 ××
A6 K105 × 148 ×××
11 × 17 K279 × 432 ×
Legal (LG, 81/2 × 14) K216 × 356 ×
KirP4GB_Mainte-F6_FM_forPaper.book Page 3 Thursday, May 12, 2005 11:48 AM
Paper and Other Media
4
1
•
The size is supported and indicated on the tray dial. Be sure to set the pa-
per size dial to match the actual paper size loaded in the tray.
•
The size is supported but not indicated on the tray dial. You should set the
tray dial to “p”, and select the paper size with the control panel.
•
The size is supported but the paper size should be set with the control pan-
el. There is no dial on the tray.
See p.19 “Loading Paper in the Bypass Tray”
See p.24 “Loading Envelopes”
Letter (LT, 81/2 × 11) K216 × 279 ×
L279 × 216 ×
51/2 × 81/2K140 × 216 ×××
Executive (Exec., 71/4 ×
101/2)
K184 × 276 ××
L276 × 184 ×
Folio (81/4 × 13) K210 × 330 ×
Foolscap (F4, 81/2 × 13) K216 × 330 ×
F/GL (8 × 13) K203 × 330 ×
Com#10 Env (41/8 × 91/2)K104.8 × 241.3 ××
C5 Env (6.38 × 9.02) K162 ×229 ××
C6 Env (4.49 × 6.38) K114 ×162 ××
DL Env (4.33 × 8.66) K110 × 220 ××
Monarch Env (37/8 × 71/2)K98.4 × 190.5 ××
Custom Size - - ××
8K (101/2 × 15.35) K267 × 390 ×
16K (7.68 × 101/2)K195 × 267 ×
L267 × 195 ×
Feed direction
Size (mm)
Bypass Tray
Paper Tray (Tray1)
Paper Feed Unit (Tray2/3)
Envelope Feeder Unit
KirP4GB_Mainte-F6_FM_forPaper.book Page 4 Thursday, May 12, 2005 11:48 AM
Paper and Other Media Supported by This Printer
5
1
•
The size is supported, but it should be set as a custom size using the control
panel.
The supported size may differ depending on the printer language you use.
Set as a custom size setting using the control panel.
The following sizes are supported:
• Bypass Tray: approximately 90 - 305 mm in width, and 148 - 432 mm in
length.
• Paper Feed Unit (Tray 2/3): approximately 182 - 297 mm in width, and
160 - 432 mm in length.
•
The size is not supported.
❖Input Paper Sizes (Inch version)
Feed direction
Size (inch)
Bypass Tray
Paper Tray (Tray1)
Paper Feed Unit (Tray2/3)
Envelope Feeder Unit
11 × 17 K11 × 17 ×
Legal (LG) K81/2 × 14 ×
Letter (LT) K81/2× 11 ×
L11 × 81/2×
51/2× 81/2K51/2× 81/2×××
Executive (Exec.) K71/4× 101/2××
L101/2× 71/4×
A3 K11.26 × 16.54 ×
B4 JIS K10.12 × 14.33 ×
A4 K8.26 × 5.83 ×
L5.83 × 8.26 ×
B5 JIS K7.17 × 10.12 ×
L10.12 × 7.17 ×
A5 K5.83 × 8.26 ×××
L8.26 × 5.83 ××
A6 K4.13 × 5.63 ×××
Folio K81/4 × 13 ×
KirP4GB_Mainte-F6_FM_forPaper.book Page 5 Thursday, May 12, 2005 11:48 AM
Paper and Other Media
6
1
•
The size is supported and indicated on the tray dial. Be sure to set the pa-
per size dial to match the actual paper size loaded in the tray.
•
The size is supported but not indicated on the tray dial. You should set the
tray dial to “p”, and select the paper size with the control panel.
•
The size is supported but the paper size should be set with the control pan-
el. There is no dial on the tray.
See p.19 “Loading Paper in the Bypass Tray”
See p.24 “Loading Envelopes”
•
The size is supported, but it should be set as a custom size using the control panel.
The supported size may differ depending on the printer language you use.
Set as a custom size setting using the control panel.
The following sizes are supported:
• Bypass Tray: approximately 3.54 - 12.01 inches in width, and 5.83 - 17.01
inches in length.
• Paper Feed Unit (Tray 2/3): approximately 7.17 - 11.69 inches in width,
and 6.3 - 17.01 inches in length.
•
The size is not supported.
Foolscap F4 K81/2 × 13 ×
F/GL K8 × 13 ×
Com#10 Env K41/8 × 91/2××
C5 Env K6.38 × 9.02 ××
C6 Env K4.49 × 6.38 ××
DL Env K4.33 × 8.66 ××
Monarch Env K37/8 × 71/2××
Custom Size - - ××
8K K101/2× 15.35 ×
16K K7.68 × 101/2×
L101/2× 7.68 ×
Feed direction
Size (inch)
Bypass Tray
Paper Tray (Tray1)
Paper Feed Unit (Tray2/3)
Envelope Feeder Unit
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Paper and Other Media Supported by This Printer
7
1
❖Paper weight and number of sheets to be set
Note
❒Check that the top of the stack is not higher than the limit mark inside the
tray.
❒The Envelope Feeder Unit requires the installation of the optional Paper
Feed Unit.
❖Paper size not supported by both side printing
The following paper sizes cannot be printed on both sides:
• Metric version: A5K, A6K, 51/2 × 8
1/2K, Executive (184 × 246)K,
Com#10 Env (104.8 × 241.3)K, C5 Env (162 ×229)K, C6 Env (114 ×162)K,
DL Env (110 × 220)K, Monarch Env(98.4 × 190.5)K.
Custom Size supported by approximately 182 to 297 mm in width, and ap-
proximately 148 to 432 mm in length.
• Inch version: A5K, A6K, 51/2 × 8
1/2K, Executive (71/4 × 101/2)K,
Com#10 Env (41/8 × 91/2)K, C5 Env (6.38 × 9.02)K, C6 Env (4.49 × 6.38)K,
DL Env (4.33 × 8.66)K, Monarch Env (37/8 × 71/2)K.
Custom Size supported by approximately 7.18 - 11.68 inches in width, and
approximately 5.83 - 17.00 inches in length.
Supported paper weight Maximum number of
sheets (plain paper)
Tray 1 60 - 105 g/m2 (16 - 28 lb.) 500 (80 g/m2, 20 lb.)
Bypass Tray 52 - 162 g/m2 (14 - 43 lb.) 100 (80 g/m2, 20 lb.)
For other kind of papers,
see p.19 “Loading Paper
in the Bypass Tray”.
Paper Feed Unit (Tray 2, Tray 3) 60 - 105 g/m2 (16 - 28 lb.) 500 (80 g/m2, 20 lb.)
Envelope Feeder Type 2600 See p.24 “Loading Envelopes”.
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Paper and Other Media
8
1
Paper Recommendations
Loading Paper
Important
❒Do not use ink-jet printer paper because it may stick to the fusing unit and
cause a paper misfeed.
❒When printing on OHP transparencies that have a print side, load them with
the print side over on the bypass tray. Not taking this precaution may cause
them to stick to the fusing unit and cause misfeeds.
❒Set the paper as described below.
• Tray 1: Print side facing down
• Bypass Tray: Print side facing up
• Paper Feed Unit (Tray 2, Tray 3): Print side facing down
❒Print quality cannot be guaranteed if paper other than the ones recommended
is used. For more information about recommended paper, contact your sales
or service representative.
❒Do not use paper that has already been printed onto by other printers.
Storing Paper
• Paper should always be stored properly. Improperly stored paper might re-
sult in poor print quality, paper misfeeds, or printer damage. Recommenda-
tions are as follows:
• Avoid storing paper in humid areas.
• Avoid exposing paper to direct sunlight.
• Store on a flat surface.
• Keep paper in the package in which the paper came.
KirP4GB_Mainte-F6_FM_forPaper.book Page 8 Thursday, May 12, 2005 11:48 AM
Paper Recommendations
9
1
Types of Paper and Other Media
Plain Paper
Thick Paper
Paper thickness 60 - 105 g/m2 (16 - 28 lb.)
Printer setup Press [Paper Input] menu, [Paper Type], and then [Plain Paper].
Note
❒The paper type selected using the printer driver overrides that
selected using the control panel.
Printer driver setup Click [Plain] or [Plain & Recycled] in the [Type:] list.
Enabled paper feeding tray Any input tray can be used.
Number of sheets that can
be set
• Tray 1: 500
• Tray 2, Tray 3 (Paper Feed Unit Type 610): 500
• Bypass Tray: 100
Note
❒Make sure paper is not stacked higher than the upper limit
mark (T) inside the tray. Make sure paper is not stacked higher
than the paper guides inside the bypass tray.
Both-side printing Possible
Additional cautions When printing on 91 - 105 g/m2 paper, print speed is slightly
slower to when printing on paper of 60 - 91 g/m2.
Paper thickness 105 - 162 g/m2(28 - 43 lb.)
Printer setup Press [Paper Input] menu, [Paper Type] and then [Thick Paper] on the
control panel.
Note
❒The paper type selected using the printer driver overrides that
selected using the control panel.
Printer driver setup Click [Thick] in the [Type:] list.
Enabled paper feeding tray Bypass Tray
Number of sheets that can
be set
Make sure paper is not stacked higher than the upper limit mark
(T) inside the tray. Make sure paper is not stacked higher than the
paper guides inside the bypass tray.
Both-side printing Not possible
Additional cautions Print speed is slightly slower than when using plain paper.
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Paper and Other Media
10
1
OHP transparencies
Envelopes
Printer setup Press [Paper Input] menu, [Paper Type], and then [Transparency] on
the control panel.
Note
❒The paper type selected using the printer driver overrides that
selected using the control panel.
Printer driver setup Click [Transparency] in the [Type:] list.
Enabled paper feeding tray Bypass tray
Number of sheets that can
be set
Load only one OHP transparency at the same time onto the bypass
tray.
Both-sided printing Not possible
Additional cautions • Print speed for OHP transparencies is slower than for plain pa-
per.
• Due to switching modes, the machine will be on standby for
thirty or forty seconds after the job was received.
Printer setup Press [Paper Input] menu, [Paper Type], and then press [Thick Paper]
on the control panel.
Note
❒The paper type selected using the printer driver overrides that
selected using the control panel.
Printer driver setup Click [Thick] in the [Type:] list.
Enabled paper feeding tray Any input tray can be used.
Note
❒Make sure paper is not stacked higher than the upper limit
mark (T) inside the tray. Make sure paper is not stacked higher
than the paper guides inside the bypass tray.
Both-sided printing Not possible
Additional cautions • Check the print side is facing up.
• Check there is no air in the envelopes before loading.
• For better print quality, we recommend the right, left, top, and
bottom print margins to be at least 20 mm (0.8”) each.
• Load only one size and type of envelope at a time.
• Before loading envelopes, flatten their leading edges (the edge
going into the printer) by running a pencil or ruler across
them.
• Some kinds of envelope might cause misfeeds, wrinkles or
print poorly.
• Print quality on envelopes may be uneven if parts of an enve-
lope have differing thicknesses. Print one or two envelopes to
check print quality.
KirP4GB_Mainte-F6_FM_forPaper.book Page 10 Thursday, May 12, 2005 11:48 AM
Paper Recommendations
11
1
Paper not supported by this
printer
Avoid using the following paper as
they are not supported by this print-
er.
• Paper meant for an ink-jet printer
• Bent, folded, or creased paper
• Curled or twisted paper
•Torn paper
•Wrinkled paper
• Damp paper
• Paper that is dry enough to emit
static electricity
• Paper that has already been print-
ed onto, except a preprinted letter-
head
Malfunctions are especially likely
when using paper printed on by
other than a laser printer (e.g.
monochrome and color copiers,
ink-jet printers, etc.)
• Special paper, such as thermal pa-
per, aluminum foil, carbon paper
and conductive paper
• Paper whose weight is heavier or
lighter than the limitation
• Paper with windows, holes, perfo-
rations, cutouts, or embossing
• Adhesive label paper on which
glue or base paper is exposed
• Paper with clips or staples
• Envelopes in the following condi-
tions:
•damp
• excessively curled or twisted
• stuck together
• damaged in any way
•with stamps attached
• with windows, holes, perfora-
tions, cutouts or embossing
• with metal clasps, string ties or
metal folding bars
• designed to be interlocked
• with nicked edges or bent cor-
ners
• with rough, wrinkled or laid
finishes
• with any exposed adhesive,
when the flap is in the sealed or
closed position
KirP4GB_Mainte-F6_FM_forPaper.book Page 11 Thursday, May 12, 2005 11:48 AM
Paper and Other Media
12
1
Print Area
The following shows the print area
for this printer. Be sure to set the print
margins correctly by the application.
❖Paper
APrint area
BFeed direction
CApprox. 4.2 mm (0.18 inches)
DApprox. 4.2 mm (0.18 inches)
Note
❒The print area may vary de-
pending on the paper size,
printer language and printer
driver settings.
❖Envelope
APrint area
BFeed direction
CApprox. 4.2 mm (0.18 inches)
DApprox. 4.2 mm (0.18 inches)
Note
❒The print area may vary de-
pending on the paper size,
printer language and printer
driver settings.
KirP4GB_Mainte-F6_FM_forPaper.book Page 12 Thursday, May 12, 2005 11:48 AM
Loading Paper
13
1
Loading Paper
This describes how to load paper into
the paper tray and bypass tray.
R
CAUTION:
Loading Paper in Tray 1 and
the optional paper feed unit
The following example explains load-
ing procedure for the standard paper
tray (Tray 1). The same procedure can
be used for the optional paper feed
unit.
Important
❒Make sure paper is not stacked
above the limit mark inside the
tray. Misfeeds might occur.
❒Do not put different types of paper
in a single paper tray.
❒Up to 500 sheets of paper can be
loaded in the paper feed unit. This
means a maximum of 1,600 sheets
can be simultaneously loaded
when two additional paper feed
units are installed.
ALift the paper tray slightly, and
then pull it out until it stops.
BLift the front side of the tray, and
then pull it out of the printer.
CLoad paper into the tray with the
print side down.
Important
❒Confirm that the top of the stack
is not higher than the limit mark
inside the tray.
❒Confirm that paper fits under
the rear guide.
•Do not pull out the paper tray
forcefully. If you do, the tray
might fall and cause an injury.
AGN029S
ZKGY140E
ZKGY130E
KirP4GB_Mainte-F6_FM_forPaper.book Page 13 Thursday, May 12, 2005 11:48 AM
Paper and Other Media
14
1
DLift the front of the tray, and then
slide it carefully into the printer
until it stops.
Important
❒Do not slide the paper tray in
with force. If you do, the front
and side guides might move.
Reference
For more information about
type, size and feed direction of
paper that can be loaded in the
tray, see p.3 “Paper and Other
Media Supported by This Print-
er”.
When you change the paper
size see p.14 “Changing the pa-
per size”.
Changing the paper size
Important
❒Confirm that the setting of the pa-
per size dial matches the paper size
and feed direction of the paper in
the tray, otherwise the printer
might be damaged, or printing
problems might occur.
The following explanation uses the
example of “Tray 1” for the paper
tray.
ALift the paper tray slightly, and
then pull it out until it stops. Ad-
just the paper size dial to match
the size and feed direction of pa-
per in the paper tray.
Important
❒If you want to use the paper size
and feed direction that are not
indicated on the paper size dial,
set the dial to “p”. In this case,
you should set the paper size
using the control panel.
BLift the front side of the tray, and
then pull it out of the printer.
CIf you load paper larger than
A4K or 81/2 × 11K, you should ex-
tend the tray as follows:
Note
❒You cannot load paper smaller
than A4K or 81/2 × 11K, if the
tray is extended. In this case, re-
turn the tray to its standard
length.
ZKGY150E
AGN025S
ZKGY140E
KirP4GB_Mainte-F6_FM_forPaper.book Page 14 Thursday, May 12, 2005 11:48 AM
Loading Paper
15
1
DSlide the catches inwards to un-
lock the tray.
ESlide the tray until it stops.
FReturn the catches to their origi-
nal positions.
Important
❒Confirm that the catches return
to their original positions se-
curely. If they are not locked se-
curely, paper misfeeds might
occur.
GAdjust the rear and side guides to
the paper size you want to load.
Important
❒To avoid damage, pinch the pa-
per guides when moving them.
HLoad paper into the tray with the
print side down.
Important
❒Confirm that the top of the stack
is not higher than the limit mark
inside the tray.
❒Confirm that paper fits under
the rear guide.
ZKGY160E
ZKGY170E
ZKGY180E
ZKGY120E
ZKGY130E
KirP4GB_Mainte-F6_FM_forPaper.book Page 15 Thursday, May 12, 2005 11:48 AM
Paper and Other Media
16
1
ILift the front side of the tray, and
then place it into the printer.
Carefully slide it into the printer
until it stops.
Important
❒Do not slide the paper tray in
with force. If you do, the front
and side guides might move.
JAttach the paper tray cover pro-
vided when you have pulled out
the tray extension.
Note
❒The paper tray cover contains
four mounting holes.
• Use the two outer holes when
attaching the paper tray cov-
er as a cover for the standard
tray.
• Use the two inner holes when
attaching the paper tray cov-
er as a cover for an additional
tray.
If you load a paper size that is not
selected automatically
To load paper whose size cannot be
selected automatically, set the paper
size on the control panel. Follow the
procedure described below to set the
paper size.
APress the {Menu} key.
The [Menu] screen appears on the
display.
BPress the {U} or {T} key to dis-
play [Paper Input], and then press
the {# Enter} key.
The paper selection menu appears.
CPress the {U} or {T} key to dis-
play [Tray Paper Size], and then
press the {# Enter} key.
The paper tray selection menu ap-
pears.
DPress the {U} or {T} key to dis-
play the target paper tray, and
then press the {# Enter} key.
The paper size selection menu ap-
pears.
ZKGY150E
ZKGH240E
Menu:
Paper Input
Tray Paper Size:
Tray 2
AGN503S
KirP4GB_Mainte-F6_FM_forPaper.book Page 16 Thursday, May 12, 2005 11:48 AM
Loading Paper
17
1
EPress the {U} or {T} key to dis-
play the loaded paper size, and
then press the {# Enter} key.
After about two seconds, the dis-
play returns to the menu.
FPress the {Online} key.
The initial screen appears.
This completes the setting change.
Specifying custom size paper for the
optional paper feed unit
Important
❒When printing on custom size pa-
per, specify the paper size using
the control panel or printer driver.
❒The custom size paper selected us-
ing the printer driver overrides
that selected using the control pan-
el. Do not make settings using the
control panel if you have already
made settings using the printer
driver. However, when printing
with a printer driver other than the
RPCS printer driver, you must
configure the settings using con-
trol panel.
❒The following is the range of paper
sizes that can be loaded in each
type of the paper trays:
• Optional paper feed unit (Tray
2, Tray 3): 182 - 297 mm in width
and 60 - 432 mm
❒The printer cannot print from ap-
plications that do not support cus-
tom size paper.
APress the {Menu} key.
The [Menu] screen appears on the
display.
BPress the {U} or {T} key to dis-
play [Paper Input], and then press
the {# Enter} key.
The paper selection menu appears.
CPress the {U} or {T} key to dis-
play [Tray Paper Size], and then
press the {# Enter} key.
The paper tray selection menu ap-
pears.
DPress the {U} or {T} key to dis-
play the target paper tray, and
then press the {# Enter} key.
The paper size selection menu ap-
pears.
EPress the {U} or {T} key to dis-
play [Custom Size], and then press
the {# Enter} key.
Tray 2:
8 1/2 x 13
Menu:
Paper Input
Tray Paper Size:
Tray 2
AGN503S
KirP4GB_Mainte-F6_FM_forPaper.book Page 17 Thursday, May 12, 2005 11:48 AM
Paper and Other Media
18
1
FPress the {U} or {T} key to set
horizontal value, and then press
the {# Enter} key.
Press the {T} or {U} key scrolls
the value in increments of 0.1 mm.
Pressing the {T} or {U} key scrolls
the value in increments of 1 mm.
The screen for entering the length
appears.
GPress the {U} or {T} key to set the
vertical value, and then press the
{# Enter} key.
After about two seconds, the dis-
play returns to the menu.
HPress the {Online} key.
The initial screen appears.
Specifying a paper type for paper tray
and the optional paper feed unit
Improve printer performance by se-
lecting the optimum paper type for
the tray. You can select from the fol-
lowing paper types:
• Plain Paper, Recycled Paper, Spe-
cial Paper, Color Paper, Letter-
head.
APress the {Menu} key.
The [Menu] screen appears on the
display.
BPress the {U} or {T} key to dis-
play [Paper Input], and then press
the {# Enter} key .
The paper type selection menu ap-
pears.
CPress the {U} or {T} key to dis-
play [Paper Type], and then press
the {# Enter} key .
The paper tray selection menu ap-
pears.
Custom Size:
Horiz. 210.0 mm
Custom Size:
Vert. 297.0 mm
Menu:
Paper Input
AGN503S
KirP4GB_Mainte-F6_FM_forPaper.book Page 18 Thursday, May 12, 2005 11:48 AM
Loading Paper
19
1
DPress the {U} or {T} key to dis-
play the target paper tray, and
then press the {# Enter} key .
When the optional paper feed
units are installed in the printer,
[Tray 2] and [Tray 3] will appear de-
pending on the number of the in-
stalled units.
The paper type selection menu ap-
pears.
EPress the {U} or {T} key to dis-
play the target paper tray, and
then press the {# Enter} key .
After about two seconds, the dis-
play returns to the menu.
FPress the {Online} key.
The initial screen appears.
Note
❒The following paper types can-
not be printed on both sides:
• Special Paper, Color Paper,
Preprinted.
Loading Paper in the Bypass
Tray
Opening and Closing the Bypass Tray
Open the bypass tray
AOpen the bypass tray.
Close the bypass tray
When you have finished using the by-
pass tray, close it as shown in the next
step.
AClose by pressing the mark in the
center of the bypass tray.
Paper Type:
Tray 2
Tray 2:
*Recycled Paper AGN026S
AGN027S
KirP4GB_Mainte-F6_FM_forPaper.book Page 19 Thursday, May 12, 2005 11:48 AM
Paper and Other Media
20
1
Specifying standard size paper for the
Bypass Tray
Important
❒Shuffle the paper before loading
the stack onto the tray, so multiple
sheets are not fed in together.
❒Set the size and direction of the
loaded paper on the control panel
or with the printer driver. Make
sure the settings do not conflict.
Otherwise, the paper may jam or
the print quality may be affected.
ASlide the side guides outward,
and load paper until it stops with
the print side up.
Note
❒If you load A4K or larger, or
81/2 × 11 Kor larger, slide out
the bypass tray extension ( )
and then flip it open ( ).
BAdjust the side guides to the pa-
per width.
Important
❒Confirm that paper fits under
the side guides.
❒Sheets of A4K or 81/2 x 11K
length or longer must be loaded
one at a time. Support the paper
by hand so it feeds in properly.
Additionally, since paper feed-
ing and image quality may dif-
fer depending on paper
thickness and width, check
print results in advance using
paper you intend to print on.
Note
❒45 kg paper or paper of A4K or
8 1/2 x 11 K or longer may not
feed in properly unless it is cut
at right angles.
CTo set the paper size and feed di-
rection, Press the {Menu} key.
The [Menu] screen appears on the
display.
ZKGY200E
AGN028S
ZKGY220E
AGN503S
KirP4GB_Mainte-F6_FM_forPaper.book Page 20 Thursday, May 12, 2005 11:48 AM
Loading Paper
21
1
DPress the {U} or {T} key to dis-
play [Paper Input], and then press
the {# Enter} key.
The paper selection menu appears.
ECheck [Bypass Size] appears, and
then press the {# Enter} key.
The paper size selection menu ap-
pears.
FPress the {U} or {T} key to dis-
play the size and orientation of
the paper in the bypass tray.
After about two seconds, the dis-
play returns to the menu.
GPress the {Online} key.
The initial screen appears.
Note
❒To load thick paper, OHP trans-
parencies, or envelopes, make
settings for thick paper or OHP
transparencies using the control
panel and printer driver.
❒The number of pages that can be
loaded in the bypass tray differs
depending on paper type. Make
sure paper is not stacked above
the paper guides inside the by-
pass tray.
Reference
For details about control panel
settings for custom size paper or
special paper, see p.22 “Specify-
ing custom size paper for the
Bypass Tray”.
For control panel settings when
using thick paper, OHP trans-
parencies, or post cards, see
p.23 “Specifying a paper type
for the Bypass Tray”.
Menu:
Paper Input
Bypass Size:
*A4 (210 x 297)
KirP4GB_Mainte-F6_FM_forPaper.book Page 21 Thursday, May 12, 2005 11:48 AM
Paper and Other Media
22
1
Specifying custom size paper for the
Bypass Tray
Important
❒The settings of custom sized paper
that take effect are not the settings
made on the control panel but the
settings made in the printer driver.
There is no need to change the set-
tings on the control panel. Howev-
er, when using a printer driver
other than RPCS, you will need to
change the settings on the control
panel.
❒Applications that do not allow a
custom paper size to be set cannot
print on custom sized paper.
Note
❒If you print on A3 or longer sheets,
prints may become blurred.
APress the {Menu} key.
The [Menu] screen appears on the
display.
BPress the {U} or {T} key to dis-
play [Paper Input], and then press
the {# Enter} key.
The paper selection menu appears.
CCheck [Bypass Size] appears, and
then press the {# Enter} key.
The paper size selection menu ap-
pears.
DPress the {U} or {T} key to dis-
play [Custom Size], and then press
the {# Enter} key.
EPress the {U} or {T} key to set the
horizontal value, and then press
the {# Enter} key.
By pressing the key, the value in-
creases or decreases by 0.1 mm. By
pressing and holding the key, the
value varies by 1 mm.
FPress the {U} or {T} key to set the
vertical value, and then press the
{# Enter} key.
After about two seconds, the dis-
play returns to the menu.
GPress the {Online} key.
The initial screen appears.
Reference
For details about the printer
driver, see the printer driver
Help.
Menu:
Paper Input
AGN503S
Custom Size:
Horiz. 210.0 mm
Custom Size:
Vert. 297.0 mm
KirP4GB_Mainte-F6_FM_forPaper.book Page 22 Thursday, May 12, 2005 11:48 AM
Loading Paper
23
1
Specifying a paper type for the Bypass
Tray
By selecting the paper type you want
to load, the printer performs better.
You can select from the following pa-
per types:
• Plain Paper, Recycled Paper, Spe-
cial Paper, Color Paper, Letter-
head, Transparency, Thick Paper.
Important
❒When you load Thick Paper or
transparencies in the Bypass Tray,
always specify the type of paper.
Duplex printing is not possible on
paper in a tray for which Thick Pa-
per or Transparency has been set.
❒The paper type selected using the
printer driver overrides that select-
ed using the control panel.
APress the {Menu} key.
The [Menu] screen appears on the
display.
BPress the {U} or {T} key to dis-
play [Paper Input], and then press
the {# Enter} key .
The paper selection menu appears.
CPress the {U} or {T} key to dis-
play [Paper Type], and then press
the {# Enter} key.
The paper tray selection menu ap-
pears.
DPress the {U} or {T} key to dis-
play [Bypass Tray], and then press
the {# Enter} key.
The paper type selection menu ap-
pears.
EPress the {U} or {T} key to dis-
play the type of paper you have
loaded, and then press the {# En-
ter} key .
After about two seconds, the dis-
play returns to the menu.
FPress the {Online} key.
The initial screen appears.
Note
❒The following paper types can-
not be printed on both sides:
• Special Paper, Color Paper,
Preprinted, Transparency,
Thick Paper.
Menu:
Paper Input
AGN503S
Bypass Tray:
Thick Paper
KirP4GB_Mainte-F6_FM_forPaper.book Page 23 Thursday, May 12, 2005 11:48 AM
Paper and Other Media
24
1
Loading Envelopes
As there are many kinds of envelopes,
be sure to check if those to be used are
supported by this printer.
Reference
For more information about enve-
lopes, see p.10 “Envelopes”.
Important
❒Even if the optional envelope feed-
er is not installed, you can select
envelope sizes for Tray 2 and Tray
3 using the control panel. Howev-
er, you cannot load envelopes until
the optional envelop feeder unit is
installed.
❒To install the envelope feeder unit,
the optional paper feed unit must
be installed. See “Attaching Enve-
lope Feeder Unit Type 610”, Setup
Guide.
Loading envelopes onto the Bypass Tray
Reference
With the bypass tray, you can load
up to 10 envelopes at the same
time. For more information about
envelopes, see p.10 “Envelopes”.
To open and close the bypass tray,
see p.19 “Opening and Closing the
Bypass Tray”
ALoad envelopes until they stop,
with the print side up and the
sides of the flaps on the left as
shown below.
Important
❒Confirm that the envelope flaps
are securely folded down, and
that there is no air inside the en-
velopes.
Note
❒Confirm that the top of the stack
is not higher than the limit mark
on the side guides.
❒Do not push the stack of enve-
lopes with too much force.
BSlide the side guides against the
edge of the envelope stack.
Note
❒Confirm that the edges of enve-
lopes fit under the side guides.
ZKGY411E
KirP4GB_Mainte-F6_FM_forPaper.book Page 24 Thursday, May 12, 2005 11:48 AM
Loading Paper
25
1
CSet the envelope size and feed di-
rection. Press the {Menu} key.
The [Menu] screen appears on the
display.
DPress the {U} or {T} key to dis-
play [Paper Input], and then press
the {# Enter} key.
The paper selection menu appears.
ECheck [Bypass Size] appears, and
then press the {# Enter} key.
The paper size selection menu ap-
pears.
FPress the {U} or {T} key to select
the envelope type you want to use.
Reference
For information about types of
envelopes you can select, see p.3
“Paper and Other Media Sup-
ported by This Printer”.
GPress the {# Enter} key to apply
the settings. Wait for a while.
After about two seconds, the dis-
play returns to the menu.
HPress the {Online} key.
The initial screen appears.
Loading envelopes into the Envelope
Feeder Unit
Important
❒With the optional envelope feeder
unit, you can load up to 60 enve-
lopes at the same time. For more
information about envelopes, see
p.10 “Envelopes”.
The following explanation uses the
example of installing the envelope
feeder unit in “Tray 2”.
ASlide the optional paper feed unit
(Tray 2) out until it stops. Then, lift
it slightly, and then slide it out.
Note
❒Keep the paper tray with paper
in a cool and dry place.
BPrepare the envelope feeder Unit.
CPinch the side guides, and then
slide them outward until they
stop. Pinch the rear guide, and
then slide it toward the back.
Menu:
Paper Input
Bypass Size:
C5 Env(162x229)
AGN503S
ZKGP330E
ZKGY260E
KirP4GB_Mainte-F6_FM_forPaper.book Page 25 Thursday, May 12, 2005 11:48 AM
Paper and Other Media
26
1
DPush the bottom plate down until
it locks into place.
ELoad envelopes into the envelope
feeder unit, with the print side
down and the flap on the left as
shown in the illustration.
Important
❒Confirm that the envelope flaps
are securely folded down, and
that there is no air inside the en-
velopes.
Note
❒Confirm that the top of the stack
is not higher than the limit mark
on the side guides.
❒Confirm that the envelopes fit
under the side guides.
❒Do not push the stack of enve-
lopes with too much force.
FPinch the side guides, and then
slide them along the edge of the
envelope stack.
GPinch the rear guide, and then
slide it along the edge of the enve-
lope stack.
HLift the front of the tray, and then
slide it carefully into the printer
until it stops.
Important
❒Do not slide the paper tray in
with force. If you do, the front
and side guides might move.
ZKGP360E
ZKGP380E
ZKGY370E
ZKGY390E
ZKGP340E
KirP4GB_Mainte-F6_FM_forPaper.book Page 26 Thursday, May 12, 2005 11:48 AM
Loading Paper
27
1
IPress the {Menu} key.
The [Menu] screen appears on the
display.
JPress the {U} or {T} key to dis-
play [Paper Input], and then press
the {# Enter} key.
The paper selection menu appears.
KPress the {U} or {T} key to dis-
play [Tray Paper Size], and then
press the {# Enter} key.
The paper tray selection menu ap-
pears.
LPress the {U} or {T} key to dis-
play the target paper tray, and
then press the {# Enter} key.
The paper size selection menu ap-
pears.
MPress the {U} or {T} key to select
the envelope type you want to
use.
Reference
For more information about
types of envelopes you can se-
lect, see p.3 “Paper and Other
Media Supported by This Print-
er”.
NPress the {# Enter} key to apply
the settings. Wait for a while.
After about two seconds, the dis-
play returns to the menu.
OPress the {Online} key.
The initial screen appears.
Menu:
Paper Input
Menu:
Tray 2
AGN503S
Tray 2:
C5 Env(162x229)
KirP4GB_Mainte-F6_FM_forPaper.book Page 27 Thursday, May 12, 2005 11:48 AM
Paper and Other Media
28
1
Switching between Paper
Trays
When paper of the same size is load-
ed in both the standard tray and the
paper feed unit (option), paper will be
fed from the standard tray when you
start printing. To print on paper load-
ed in the paper feed unit, switch the
tray to be used to the paper feed unit
using [Tray Priority] in the [Paper Input]
menu.
APress the {Menu} key.
The [Menu] screen appears on the
display.
BPress the {U} or {T} key to dis-
play [Paper Input], and then press
the {# Enter} key .
The paper selection menu appears.
CPress the {U} or {T} key to dis-
play [Tray Priority], and then press
the {# Enter} key.
The paper tray selection menu ap-
pears.
DPress the {U} or {T} key to select
the tray type you want to use, and
then press the {# Enter} key.
The following message appears on
the display:
EPress the {Online} key.
The initial screen appears.
Menu:
Paper Input
AGN503S
Tray Priority:
*Tray 2
KirP4GB_Mainte-F6_FM_forPaper.book Page 28 Thursday, May 12, 2005 11:48 AM
29
2. Replacing Consumables
and Maintenance Kit
Replacing the Toner Cartridge
R
WARNING:
R
CAUTION:
R
CAUTION:
Replace the toner cartridge if the fol-
lowing message appears on the dis-
play:
Important
❒Do not expose the toner cartridge
to light for a long time. Do not
leave the front cover open for a
long time. If the toner cartridge is
exposed to a light for a long time,
the toner cartridge might be dam-
aged and print quality might be re-
duced.
•Do not incinerate spilled toner
or used toner. Toner dust is
flammable and might ignite
when exposed to an open
flame.
•Disposal should take place at
an authorized dealer or an ap-
propriate collection site.
•If you dispose of the used ton-
er cartridges yourself, dis-
pose of them according to
local regulations.
•Do not store toner, used toner,
or toner containers in a place
with an open flame. The toner
might ignite and cause burns
or a fire.
•Keep toner (used or unused) and
the toner cartridge out of reach
of children.
•If toner or used toner is inhaled,
gargle with plenty of water and
move into a fresh air environ-
ment. Consult a doctor if neces-
sary.
•If your skin comes into contact
with toner or used toner, wash
the affected area thoroughly with
soap and water.
•If toner or used toner gets into
your eyes, flush immediately
with large amounts of water.
Consult a doctor if necessary.
•If toner or used toner is swal-
lowed, dilute by drinking a large
amount of water. Consult a doc-
tor if necessary.
•Avoid getting toner on your
clothes or skin when removing a
paper jam or replacing toner. If
your skin comes into contact with
toner, wash the affected area
thoroughly with soap and water.
•If toner gets on your clothing,
wash with cold water. Hot water
will set the toner into the fabric
and may make removing the
stain impossible.
Replace
Toner Cartridge
KirP4GB_Mainte-F6_FM_forPaper.book Page 29 Thursday, May 12, 2005 11:48 AM
Replacing Consumables and Maintenance Kit
30
2
Note
❒When handling toner cartridges,
never stand them up on either end
or position them upside down.
❒Store toner cartridges in a cool
dark place.
❒Actual printable numbers vary de-
pending on image volume and
density, number of pages printed
at a time, paper type and size, and
environmental conditions such as
temperature and humidity. Toner
quality degrades over time. You
may have to replace the toner car-
tridge prematurely. We recom-
mend you prepare a new toner
cartridge beforehand.
AOpen the front cover by pushing
the front cover release button.
BBe sure to put the toner cartridge
on a stable, flat surface.
Note
❒Do not put the toner cartridge
on an unstable or tilted surface.
CWipe around the metallic regis-
tration roller by turning with a
soft damp cloth.
Important
❒Do not use chemical cleaner or
organic solvent such as thinner
or benzene.
DTake the new toner cartridge from
the box.
AGN020S
AGN022S
ZKGX461E
KirP4GB_Mainte-F6_FM_forPaper.book Page 30 Thursday, May 12, 2005 11:48 AM
Replacing the Toner Cartridge
31
2
EPlace the toner cartridge on a flat
surface. Pull out the tape inside
the unit horizontally while hold-
ing the cartridge with one hand as
shown in the illustration.
Note
❒Be sure to remove the tape com-
pletely before installing the new
toner cartridge, otherwise the
printer might be damaged.
❒Keep the toner cartridge hori-
zontal when pulling out the ton-
er seal. Pulling out the toner seal
with the cartridge upright or
tilted can cause printer failure.
❒Be careful not to get toner dust
on your hands or clothes.
❒Do not shake or shock the toner
cartridge after pulling out the
toner seal to avoid dirt on paper
surfaces, toner spillage, or
printer failure.
FHold the grips of the cartridge,
and then insert it into the printer
until it stops.
GPush down the toner cartridge to
settle it in appropriate position.
HClose the front cover by pressing
the left and right side indenta-
tions.
Important
❒Do not close the front cover with
force. If you cannot close the cov-
er easily, pull out the toner car-
tridge from the printer and
insert it again. After that, close
the front cover again.
Note
❒Please cooperate with the toner
cartridge recycling program,
whereby are collected used ton-
er cartridges. For details, con-
sult with the store where the
printer was purchased or with a
sales or service representative.
ZKGT151E
AGN023S
AGN024S
ZKGH130E
KirP4GB_Mainte-F6_FM_forPaper.book Page 31 Thursday, May 12, 2005 11:48 AM
Replacing Consumables and Maintenance Kit
32
2
Replacing the Maintenance Kit
R
WARNING:
R
CAUTION:
The maintenance kit contains parts
for maintaining the printer.
Replace the maintenance kit if the fol-
lowing message appears on the dis-
play:
Before Replacing
Replace all the parts included in
Maintenance Kit at the same time. Re-
place them according to the following
procedure.
ATurn off the power, and then un-
plug the power cable.
Important
❒Wait at least an hour after pow-
er off to allow internal parts to
cool down before replacing the
Maintenance Kit.
BCheck the box contains the fol-
lowing items:
•Friction Pad × 3
See p.33 “Replacing the Friction
Pad”.
• Transfer Roller (with gloves)
See p.35 “Replacing the Trans-
fer Roller”.
• Paper Feed Roller × 3
See p.37 “Replacing the Paper
Feed Rollers”.
• Fusing Unit
See p.39 “Replacing the Fusing
Unit”.
•Do not risk electric shock by
handling the power cord or
plug with wet hands.
•The inside of this printer be-
comes very hot. Do not touch
parts labelled “v” (indicating a
hot surface). Touching these
parts will result in burns.
•Grip the plug, not the cord, when
pulling the plug from the socket.
Pulling the cord causes wear
and tear that can result in fire or
electric shock.
•Wait at least one hour after pow-
er off before replacing parts. Not
allowing the printer to cool may
result in burns.
Replace
Maintenance Kit
KirP4GB_Mainte-F6_FM_forPaper.book Page 32 Thursday, May 12, 2005 11:48 AM
Replacing the Maintenance Kit
33
2
Replacing the Friction Pad
Replace all friction pad of the tray.
There are two kinds of friction pads.
One is for the paper tray (Tray 1), and
the other are for the paper feed unit(s)
(Tray 2, 3). The following procedure
shows how to replacing friction pad
of the paper tray (Tray1).
ALift the paper tray slightly, and
then pull it out until it stops.
BLift the front side of the tray, and
then pull it out of the printer.
CRemove paper from the paper
tray. Place the tray upside down
on a flat surface.
DUse a sharp-pointed item like a
ball-point pen, to release the two
catches that lock the friction pad.
Note
❒The friction pad may fall off
when the catches are released.
Place your hand over the fric-
tion pad while releasing the
catches.
❒The friction pad spring may
come off. Be careful not to lose
the friction pad spring.
❒The catches that lock the friction
pad are located at the very back.
AGN029S
ZKGY140E
ZKGM160E
ZKGM170E
KirP4GB_Mainte-F6_FM_forPaper.book Page 33 Thursday, May 12, 2005 11:48 AM
Replacing Consumables and Maintenance Kit
34
2
EReturn the paper tray to its origi-
nal position, and then remove the
friction pad from the tray.
Note
❒The friction pad spring may
come off. Be careful not to lose
the friction pad spring.
FInsert the new friction pad in the
paper tray.
Attach the center projection of the
new friction pad to the spring, and
then align the projection of both
sides of the friction pad to the
holes of the paper tray. Then push
the friction pad as shown in the il-
lustration until it clicks.
After pushing in the friction pad,
try pushing it several times to
check it is properly installed. If it
jumps back into position due to the
force of the spring, it is properly in-
stalled.
GPush the friction pad until it locks
securely.
HIf your printer is equipped with
the optional paper feed unit(s),
follow the same procedure when
replacing the friction pad.
ZKGM180E
ZKGM190E
KirP4GB_Mainte-F6_FM_forPaper.book Page 34 Thursday, May 12, 2005 11:48 AM
Replacing the Maintenance Kit
35
2
Replacing the Transfer Roller
AOpen the front cover by pushing
the front cover release button.
BPull the toner cartridge out of the
printer, while lifting the front
side.
Note
❒Be sure to place the used car-
tridge on the level place.
CTo avoid making your hands dirty
with toner from the transfer roller,
wear the gloves included in the
maintenance kit.
DHold the lock levers (“ ” parts),
and then pull them.
EHold the green parts of the roller
on both sides, and then remove
the roller from the printer as
shown in the illustration.
AGN020S
AGN022S
ZKGM200E
ZKGM210E
KirP4GB_Mainte-F6_FM_forPaper.book Page 35 Thursday, May 12, 2005 11:48 AM
Replacing Consumables and Maintenance Kit
36
2
FInsert the new transfer roller on
the socket with the gear of the
roller positioned on the left.
Important
❒Do not insert the roller on the
back of the socket, or the printer
might be damaged.
❒Insert the metallic part of the
roller on the socket. If you insert
the sponge part of the roller, the
roller might be damaged.
GPush down the green parts of
both sides of the printer until it
clicks as shown in the illustration.
Note
❒When the transfer roller is set,
the transfer roller cover will re-
turn to its original position au-
tomatically.
HTake the gloves off.
IHold the grips of the toner car-
tridge, and then insert it into the
printer until it stops.
JLower the toner cartridge when it
touches the back.
KClose the front cover by pressing
the left and right side indenta-
tions.
ZKGM220E
ZKGM221E
AGN023S
AGN024S
ZKGH130E
KirP4GB_Mainte-F6_FM_forPaper.book Page 36 Thursday, May 12, 2005 11:48 AM
Replacing the Maintenance Kit
37
2
Replacing the Paper Feed
Rollers
Replace all feed rollers including the
printer and the optional paper feed
unit(s). The following procedure
shows how to replace the printer's pa-
per feed rollers.
R
CAUTION:
R
CAUTION:
Important
❒The following are examples of re-
placing the paper feed roller on the
paper tray.
❒You can replace the paper feed
roller on the optional paper feed
unit by following the procedures
below. The paper feed roller on the
optional paper feed unit differs
from the one on the paper tray.
Confirm the type of paper feed
roller you are installing.
AFor the paper tray
BFor the paper feed unit
AIf the optional duplex unit is in-
stalled, uninstall them from the
printer.
BMove the printer to the edge of a
sturdy and stable table or desk.
Important
❒Always move the printer hori-
zontally. Moving the printer
facing up on down may cause
the toner to scatter.
❒Do not put the printer on an un-
stable or tilted surface.
Note
❒If the printer is equipped with
the optional paper feed unit, do
not move the printer and the
unit together, because they are
not securely attached.
CSlide the green lock lever to the
left ( ), and then remove the pa-
per feed roller ( ).
•When lifting the machine, use
the inset grips on both sides.
Otherwise the printer could
break or cause injury if dropped.
•Lifting the paper feed unit care-
lessly or dropping it may cause
injury.
AGN017S
AGN021S
ZKGM120E
KirP4GB_Mainte-F6_FM_forPaper.book Page 37 Thursday, May 12, 2005 11:48 AM
Replacing Consumables and Maintenance Kit
38
2
DWhile sliding the green lock lever
to the left ( ), set the new roller
( ). Then return the green lock le-
ver to its original position ( ).
Note
❒Check the green lock lever se-
cures the roller correctly by
making sure the new roller ro-
tates smoothly.
EIf the printer is equipped with the
optional paper feed unit(s), fol-
low the same procedure when re-
placing the paper feed roller.
If you installed two paper feed
units, also replace both paper feed
rollers.
FPlace paper in the paper trays and
additional removed paper trays.
Lift the front of the tray, and then
slide it carefully into the printer
until it stops.
GReinstall the optional duplex unit
if it was removed.
Reference
See p.79 “Moving and Trans-
porting the Printer” , Appendix.
ZKGM130E
ZKGY150E
KirP4GB_Mainte-F6_FM_forPaper.book Page 38 Thursday, May 12, 2005 11:48 AM
Replacing the Maintenance Kit
39
2
Replacing the Fusing Unit
R
CAUTION:
Replacing the fusing unit
AOpen the rear cover by pushing the
two knobs.
BRemove the rear cover in a horizon-
tal direction.
CLift the lock levers of the fusing
unit as shown in the illustration.
DPull the fusing unit out.
EPull out the pins on both sides of
the new fusing unit.
•The fusing unit becomes very
hot. When installing the new fus-
ing unit, turn off the printer and
wait about an hour. After that, in-
stall the new fusing unit. Not
waiting for the unit to cool down
can result in a burn.
AGN004S
ZKGX220E
AGN006S
AGN007S
ZKGM010E
KirP4GB_Mainte-F6_FM_forPaper.book Page 39 Thursday, May 12, 2005 11:48 AM
Replacing Consumables and Maintenance Kit
40
2
FReplace the new fusing unit into
the printer.
GPush the lock levers of the fusing
unit down until it clicks.
HInsert the rear cover to the inside
grooves on both sides of the print-
er in a horizontal direction.
IClose the rear cover.
JPrint a configuration page to con-
firm that the printer works prop-
erly.
Reference
For more information about
printing the configuration page,
see “Test Printing”, Setup
Guide.
Replacing the fusing unit with the
duplex unit attached
APush down the lever on the right
side of the duplex unit ( ), and
then pull it out until it stops ( ).
AGN008S
AGN009S
ZKGX221E
AGN005S
ZKGX320E
KirP4GB_Mainte-F6_FM_forPaper.book Page 40 Thursday, May 12, 2005 11:48 AM
Replacing the Maintenance Kit
41
2
BLift the lock levers of the fusing
unit as shown in the illustration.
CPull the fusing unit out.
DPull out the pins on both sides of
the new fusing unit.
EReplace the new fusing unit into
the printer.
FPush the lock levers of the fusing
unit down until it clicks.
GAlign the power cable with the
groove of the left slide of the du-
plex unit, and then insert the du-
plex unit into back of the printer
aligning the rails inside of the
printer until it is connected.
AGN006S
AGN007S
ZKGM010E
AGN008S
AGN009S
ZKGX240E
KirP4GB_Mainte-F6_FM_forPaper.book Page 41 Thursday, May 12, 2005 11:48 AM
Replacing Consumables and Maintenance Kit
42
2
HPrint a configuration page to con-
firm that the printer works prop-
erly.
Reference
For more information about
printing the configuration page,
see “Test Printing”, Setup
Guide.
KirP4GB_Mainte-F6_FM_forPaper.book Page 42 Thursday, May 12, 2005 11:48 AM
43
3. Cleaning the Printer
Cautions to Take When Cleaning
R
WARNING:
R
CAUTION:
Clean the printer periodically to maintain fine printing.
Dry wipe the exterior with a soft cloth. If dry wiping is not enough, wipe with a
soft, wet cloth that is wrung out well. If you still cannot remove the stain or
grime, use a neutral detergent, and then wipe over with a well-wrung wet cloth,
dry wipe, and let it dry.
Important
❒To avoid deformation, discoloration, or cracking, do not use volatile chemi-
cals, such as benzine and thinner, or spray insecticide on the printer.
❒If there is dust or grime inside the printer, wipe with a clean, dry cloth.
❒You must disconnect the plug from the wall outlet at least once a year. Clean
away any dust and grime from the plug and outlet before reconnecting. Ac-
cumulated dust and grime pose a fire hazard.
•Do not remove any covers or screws other than those specified in this
manual. Some parts of the machine are at a high voltage and could
give you an electric shock. Also, if the machine has laser systems, di-
rect (or indirect) reflected eye contact with the laser beam may cause
serious eye damage. When the machine needs to be checked, adjust-
ed, or repaired, contact your service representative.
•Do not take apart or attempt any modifications to this machine. There
is a risk of fire, electric shock, explosion or loss of sight. If the ma-
chine has laser systems, there is a risk of serious eye damage.
•When removing misfed paper, do not touch the fusing unit because it could
be very hot.
KirP4GB_Mainte-F6_FM_forPaper.book Page 43 Thursday, May 12, 2005 11:48 AM
Cleaning the Printer
44
3
Cleaning the Friction Pad
If the friction pad is dirty, a multi-
feed or a misfeed might occur. In this
case, clean the pad as follows:
ALift the paper tray slightly, and
then pull it out until it stops. Lift
the front side of the tray, and then
pull it out of the printer.
BPlace the tray on a flat surface.
When there is paper in the tray,
remove paper.
CWipe the brown part of the fric-
tion pad with a soft damp cloth.
Then, wipe it with a dry cloth to
remove the water.
Important
❒Do not use chemical cleaner or
organic solvent such as thinner
or benzene.
DLoad paper into the paper tray
with the print side up. Carefully
slide the paper tray into the print-
er until it stops.
Important
❒Do not slide the paper tray in
with force. If you do, the front
and side guides might move.
Note
❒If misfeeds or multi-feeds of pa-
per occur after cleaning the fric-
tion pad, contact your sales or
service representative.
❒Follow the same procedure to
clean the friction pad of the op-
tional paper feed unit and the
envelope feeder unit.
ZKGY140E
TS3Y250E
ZKGY150E
KirP4GB_Mainte-F6_FM_forPaper.book Page 44 Thursday, May 12, 2005 11:48 AM
Cleaning the Paper Feed Roller
45
3
Cleaning the Paper Feed Roller
If the paper feed roller is dirty, a mis-
feed might occur. In this case, clean
the roller as follows:
R
CAUTION:
Important
❒
The following are examples of clean-
ing the paper feed roller on the pa-
per tray.
❒ You can clean the paper feed roller
on the optional paper feed unit by
following the procedures below.
The paper feed roller on the op-
tional paper feed unit differs from
the one on the paper tray. Confirm
the type of paper feed roller you
are installing.
AFor the paper tray
BFor the paper feed unit
ATurn off the power.
BPull out the plug from the socket.
Remove all the cables from the
printer.
CLift the paper tray slightly, and
then pull it out until it stops. Lift
the front side of the tray, and then
pull it out of the printer.
DMove the printer to the edge of a
stable table or desk.
Important
❒Do not put the printer on an un-
stable or tilted surface.
❒If the printer is equipped with
the optional paper feed unit, do
not move the printer and unit
together as they are not securely
attached.
❒When lifting the printer, con-
firm that the optional paper
feed unit is not attached to the
printer.
•When lifting the printer, use the
grips on both sides of the printer,
otherwise the printer might fall
and cause personal injury.
•When you move the printer, un-
plug the power cord from the wall
outlet to avoid a fire or an electric
shock.
•When you pull out the plug from
the socket, grip the plug to avoid
damaging the cord and causing
a fire or an electric shock.
AGN017S
ZKGY140E
AGN021S
KirP4GB_Mainte-F6_FM_forPaper.book Page 45 Thursday, May 12, 2005 11:48 AM
Cleaning the Printer
46
3
ESlide the green lock lever to the
left ( ), so that the paper feed
roller can be released ( ).
FWipe the rubber part of the roller
with a soft damp cloth. Then,
wipe it with a dry cloth to remove
the water.
Important
❒Do not use chemical cleaner or
organic solvent such as thinner
or benzene.
GWhile sliding the green lock lever
to the left ( ), set the paper feed
roller to its original position ( ).
Then, return the green lock lever
to its original position ( ).
Note
❒Check the green lock lever se-
cures the roller correctly by
making sure the new roller ro-
tates smoothly.
HMove the printer to the place where
it was placed. Carefully slide the
paper tray into the printer until it
stops.
Important
❒Do not slide the paper tray in
with force. If you do, the front
and side guides might move.
Note
❒Follow the same procedure to
clean the paper feed roller of the
optional paper feed Unit.
ZKGM120E
ZKGM130E
ZKGY150E
KirP4GB_Mainte-F6_FM_forPaper.book Page 46 Thursday, May 12, 2005 11:48 AM
Cleaning the Registration Roller
47
3
Cleaning the Registration Roller
If the registration roller is dirty, a mis-
feed might occur. In this case, clean
the roller as follows:
R
WARNING:
R
CAUTION:
Clean the registration roller if dots
(caused by specks of paper stuck to
the roller) appear on printed OHP
transparencies.
ATurn off the power, and then un-
plug the power cable.
BOpen the front cover by pushing
the front cover release button.
CPull the toner cartridge out of the
printer by holding the grips of the
cartridge.
Note
❒Do not hold the toner cartridge
upside down or stand it verti-
cally.
❒Do not put the toner cartridge
on an unstable or tilted surface.
DWipe around the metallic regis-
tration roller by turning with a
soft damp cloth.
Important
❒Do not use chemical cleaner or
organic solvent such as thinner
or benzene.
•Be sure to turn off the power
and wait for about 30 minutes
before cleaning the registra-
tion roller. Not waiting for the
printer to cool down can result
in a burn.
•The inside of this printer be-
comes very hot. Do not touch
parts labelled “v” (indicating a
hot surface). Touching these
parts will result in burns.
AGN020S
AGN022S
ZKGX461E
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Cleaning the Printer
48
3
EHold the grips of the toner car-
tridge, and then insert it into the
printer until it stops.
FLower the toner cartridge when it
touches the back.
GClose the front cover by pressing
the left and right side indenta-
tions.
Important
❒Carefully close the front cover.
If you cannot close the cover
easily, pull the toner cartridge
out of the printer and insert it
again. After that, close the front
cover again.
AGN023S
AGN024S
ZKGH130E
KirP4GB_Mainte-F6_FM_forPaper.book Page 48 Thursday, May 12, 2005 11:48 AM
49
4. Adjusting the Printer
Adjusting the Image Density
You can adjust the image density
when the print side of the page is
shaded or print image is too light.
Important
❒Extreme settings may create print-
outs that appear dirty.
❒Image density settings should be
made from the application or the
printer driver whenever possible.
APress the {Menu} key.
The [Menu] screen appears on the
display.
BPress the {U} or {T} key to dis-
play [Maintenance], and then press
the {# Enter} key .
The maintenance menu appears.
CCheck [Image Density] is displayed,
and then press the {# Enter} key.
DPress the {U} or {T} key to set the
image density value.
Note
❒To maintain a darker image un-
der high volume printing condi-
tions, we highly recommended
that you select 3 from the con-
trol panel.
❒You can adjust the image densi-
ty in seven steps from -3 to +3.
Increasing the value makes the
printouts darker and decreasing
the value makes the printouts
lighter.
EPress the {# Enter} key .
Return to the maintenance menu.
FPress the {Online} key.
The initial screen appears.
Menu:
Maintenance
AGN503S
Image Density:
(-3 +3) 0
KirP4GB_Mainte-F6_FM_forPaper.book Page 49 Thursday, May 12, 2005 11:48 AM
Adjusting the Printer
50
4
Adjusting Tray Registration
You can adjust the registration of
each tray. The vertical adjustment is
used for all trays. Normally, you need
not update the registration. But when
the optional paper feed unit or the
duplex unit is installed, updating is
useful in some cases.
The following procedure describes
how to adjust tray 2. The same proce-
dure applies to other trays as well.
APress the {Menu} key.
The [Menu] screen appears on the
display.
BPress the {U} or {T} key to dis-
play [Maintenance], and then press
the {# Enter} key .
The maintenance menu appears.
CPress the {U} or {T} key to dis-
play [Registration], and then press
the {# Enter} key .
The registration menu appears.
DPrint the test sheet to preview the
settings. Confirm that [Prt. Test
Sheet] is displayed, and then press
the {# Enter} key.
A screen prompting you to select
the tray to be adjusted appears.
EPress the {U} or {T} key to select
the tray to adjust, and then press
the {# Enter} key.
The test sheet prints out. The dis-
play returns to the registration
menu. Press the {Escape} key.
FConfirm the position of the image
on the test sheet, and then adjust
the registration value.
GPress the {U} or {T} key to dis-
play [Adjustment], and then press
the {# Enter} key.
HPress the {U} or {T} key to set the
registration value (mm).
Menu:
Maintenance
AGN503S
Prt. Test Sheet:
Tray 2
Adjustment:
Horiz: Tray 2
Horiz: Tray 2:
(-4.0 +4.0) 0.0
ZKGX480E
KirP4GB_Mainte-F6_FM_forPaper.book Page 50 Thursday, May 12, 2005 11:48 AM
Adjusting Tray Registration
51
4
IPress the {U} or {T} key to set the
digit of the registration value
(mm).
Increase the value to shift the print
area in the positive direction, and
decrease to shift in the negative di-
rection.
Note
❒Pressing the {U} or {T} key
makes the value increase or de-
crease by 1.0 mm steps.
JPress the {# Enter} key.
KPress the {Escape} key.
The display returns to the print
area [Adjustment] menu.
LPrint the test sheet to confirm the
adjustment result.
MPress the {Online} key.
The initial screen appears.
Registration:
Adjustment
TS3X001N
KirP4GB_Mainte-F6_FM_forPaper.book Page 51 Thursday, May 12, 2005 11:48 AM
Adjusting the Printer
52
4
KirP4GB_Mainte-F6_FM_forPaper.book Page 52 Thursday, May 12, 2005 11:48 AM
53
5. Troubleshooting
Error & Status Messages on the Control
Panel
This section explains what the messages that appear on the control panel mean
and what to do when a particular message appears.
❖Messages (in alphabetical order)
Messages/Second
messages
Description Solution
Call Service: EC
Power Off On
/ If Error Reoccur
Call Service
A communication error sent
from the engine to the control-
ler has occurred in the printer.
Turn the power off, and then on. If the
message appears again, call your sales
or service representative.
Cannot check
Signal in Ad hoc
An attempt to check the radio
signal was made while the
communication mode was set
to [802.11 Ad hoc] in the interface
settings.
To check the radio signal , select Infra-
structure in the communication mode
settings.
Change Setting
Tray #
/ Paper Size:
Paper Type:
The paper size and type setting
in the tray differs from that of
actual paper size and type in
the tray.
#: tray number
Load paper of the selected size in the
tray, and then change the paper size
setting with the control panel. Or,
press {Form Feed}, and then select the
tray using the control panel. Or, press
{Job Reset} to cancel the print job.
You can make to setting to print disre-
garding the error message.
Close Duplex
Unit Cover
The cover of the optional du-
plex unit is open.
Close the cover of the optional Duplex
Unit.
Close
Front Cover
The front cover is open. Close the front cover by pressing the
left and right side indentations.
Close Rear/Paper
Exit Cover
The paper exit cover or the rear
cover is open.
Close the paper exit cover or the rear
cover.
DHCP assigned
Cannot change
An attempt to change the IP ad-
dress, subnet mask or gateway
address was made while
DHCP was set to [On].
Make the change after setting DHCP
to [Off].
Energy Save Mode
The printer is in Energy Saver mode.
No action required.
Error: Enter 5
or 13 characters
An ID with an invalid number of
digits was entered for the WEP key.
Enter the correct number of digits for
the WEP key.
Error: Enter 10
or 26 characters
An ID with an invalid number of
digits was entered for the WEP key.
Enter the correct number of digits for
the WEP key.
KirP4GB_Mainte-F6_FM_forPaper.book Page 53 Thursday, May 12, 2005 11:48 AM
Troubleshooting
54
5
Hardware Problem
Ethernet
An error has occurred in the
optional Network Interface
Board.
Turn the power off, and then on. If the
message appears again, call your sales
or service representative.
Hardware Problem
HDD
An error has occurred in the
optional Hard Disk Drive.
Turn the power off, and then on, If the
message appears again, call your sales
or service representative.
Turn off the power. Replace the Hard
Disk Drive and turn on the power.
See “Attaching Hard Disk Drive Type
2600 ”, Setup Guide.
Turn off the power. Remove the Hard
Disk Drive and turn on the power.
Note
❒If the Hard Disk Drive is not in-
stalled, you cannot send the sam-
ple print job, locked print job and
download the font to Hard Disk
Drive using the PS Utility for Mac.
Hardware Problem
IEEE1394
The printer identified an IEEE
1394 interface board error.
Turn the power off, and then on.
Remove and re-install the IEEE 1394
interface board correctly.
ACheck the IEEE 1394 interface
board is correctly attached to the
computer.
BCheck the IEEE 1394 interface ca-
ble is securely connected.
CUnplug the IEEE 1394 interface cable
which is connected to the printer.
DRestart the computer. If the mes-
sage appears even after executing
above operation, proceed to the
following steps.
EExecute the utility tool for IEEE
1394 interface board that is stored
in the following path in the CD-
ROM labeled “Printer Drivers and
Utilities”: UTILITY\ 1394
Important
❒For details about using the utility
tool for IEEE 1394, see the RE-
ADME file in the same directory in
the CD-ROM. If the message ap-
pears again, contact your sales or
service representative.
See “Attaching 1394 Interface Unit
Type 4510”, Setup Guide.
Messages/Second
messages
Description Solution
KirP4GB_Mainte-F6_FM_forPaper.book Page 54 Thursday, May 12, 2005 11:48 AM
Error & Status Messages on the Control Panel
55
5
Hardware Problem
Option RAM
The printer identified an op-
tional RAM error.
Turn the power off, and then on. Re-
move and re-install the optional RAM.
If the message appears again, contact
your sales or service representative.
See “Attaching Memory Unit Type C
256MB (SDRAM Module)”, Setup
Guide.
Turn off the power, remove the mem-
ory unit, and then turn on the power.
Note
❒If you remove the memory unit,
you must set up the option with
the printer driver.
❒In this case, you might not be able
to print complex print jobs.
Hardware Problem
Parallel I/F
There is a problem with the
parallel interface.
If you use the parallel I/F, replace the
interface cable that caused the error. If
the message appears again, contact
your sales or service representative.
Hardware Problem
USB
There is a problem related to
the Universal Serial Bus Con-
nection and Hardware.
Turn the power off, and then on. If the
message appears again, contact your
sales or service representative.
Hardware Problem
Wireless Board
An error was detected in the
IEEE 802.11b interface unit or
the Bluetooth interface unit.
Turn the power off, and then on. Re-
move and re-install the IEEE 802.11b
interface unit or the Bluetooth inter-
face unit correctly.
If the message appears again, contact
your sales or service representative.
See “ Attaching 802.11b Interface Unit
Type F ” or “Attaching Bluetooth In-
terface Unit Type C ”, Setup Guide.
Hardware Problem
Wireless Card
The IEEE 802.11b interface unit or
the Bluetooth interface unit could
not be detected when the power
was turned on. The IEEE 802.11b
interface card or the Bluetooth in-
terface card was removed after
the power was turned on. An er-
ror was detected in the IEEE
802.11b interface card or the Blue-
tooth interface card.
Turn the power off, and then on. Re-
move and re-install the IEEE 802.11b
interface unit or the Bluetooth inter-
face unit correctly.
If the message appears again, contact
your sales or service representative.
See “ Attaching 802.11b Interface Unit
Type F ” or “Attaching Bluetooth In-
terface Unit Type C ”, Setup Guide.
HDD Full
The maximum HDD area size for
form/font has been exceeded.
Delete the disused form/font types.
The optional Hard Disk Drive is
full. The sample print job or
locked print job to be sent from
the computer is too large to store.
Delete any unnecessary stored files.
Messages/Second
messages
Description Solution
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Troubleshooting
56
5
HDD not Installed You cannot print the sample
print and the locked print jobs,
because the optional Hard Disk
Drive is not installed.
Install the Hard Disk Drive.
See “Attaching Hard Disk Drive Type
2600”, Setup Guide.
Hex Dump Mode
The printer is in Hex Dump Mode.
No action required.
Invalid Data
Power Off On
The printer has received irreg-
ular data.
Turn the power off, and then on. If the
message appears again, contact your
sales or service representative.
Invalid Password
Try again
The password entered using
the control panel is not correct.
Enter the correct password using the
control panel.
Load Correct
Size Paper
/ Press #
to continue
The paper size setting on the
tray differs from that of actual
paper size in the tray.
Load { paper size } paper of the select-
ed feed direction and paper size into
the tray. Printing will not automati-
cally resume if the paper size and di-
rection setting is incorrect. Make sure
that the paper feed directions set in
the printer driver and on the control
panel are the same. There are two
methods to resume printing.
AUse the control panel to set the cor-
rect paper size and direction of the
paper in tray. Then Press the {# En-
ter} key .
BPress {Form Feed} and select the
tray with the control panel.
Load Paper
or Form Feed
/ Paper Size:
Paper Type:
The paper type and size set-
tings for this tray do not match
the size and type of paper actu-
ally loaded.
Load paper into the tray indicated,
then press the {# Enter} key to resume
printing. Or press {Form Feed} and se-
lect the tray that holds a different type
of paper. To cancel printing, press {Job
Reset}. Then Press the {# Enter} key .
Load Paper:Tray #
or Form Feed
/ Paper Size:
Paper Type:
There is no paper left in this
tray.
#: tray number
Load paper into the tray indicated.
Menu Protected
Cannot change
The menu is protected and the
settings cannot be changed.
Wait for two seconds until the previ-
ous display appears.
No Files exist There are no files available for
the sample print job or the
locked print job.
Wait for two seconds until the previ-
ous display appears.
Offline The printer is offline and can-
not print data.
Press {Online} key.
Messages/Second
messages
Description Solution
KirP4GB_Mainte-F6_FM_forPaper.book Page 56 Thursday, May 12, 2005 11:48 AM
Error & Status Messages on the Control Panel
57
5
P= XX I= XXXXXXXX
Power Off On
/ If Error Reoccur
Call Service
A controller error. The SC
number indicates the problem.
Turn the power off, and then on. If the
message appears again, call your sales
or service representative.
Processing... Print data is being processed. Wait a while.
RC Gate
connection error
Cannot communicate with RC
Gate.
Check the device or the RC Gate net-
work connection.
Ready The default ready message. The
printer is ready to use.
No action required.
Remove Misfeed
Duplex Unit
/ Open Duplex
Unit Cover
There is misfeed in the Duplex
Unit.
Remove the misfed paper.
See p.76 “When “Remove Misfeed
Duplex Unit” Appears”.
Remove Misfeed
Internal Path
/ Open
Front Cover
There is a misfeed in the printer. Remove the misfed paper.
See p.71 “When “Remove Misfeed In-
ternal Path” Appears”.
Remove Misfeed
Paper Exit Cover
/ Open Paper
Exit Cover
There is a misfeed in the paper
exit cover.
Remove the misfed paper.
See p.73 “When “Remove Misfeed Pa-
per Exit Cover” Appears”.
Remove Misfeed
Paper Tray
/ Pull out Tray
Paper is jammed in the speci-
fied input paper tray.
Remove the misfed paper.
See p.70 “When “Remove Misfeed Pa-
per Tray” Appears”.
Remove Paper
Standard Tray
The standard tray is full, and
the print job is suspended.
Remove paper from the standard tray,
and the print job will be resumed au-
tomatically.
Replace
Maintenance Kit
It is time to replace the mainte-
nance kit (friction pad, paper
feed roller, transfer roller and
fusing Unit).
Replace the new maintenance kit.
See p.32 “Replacing the Maintenance
Kit”.
Replace
Toner Cartridge
The toner cartridge is not set
correctly or toner is almost run
out.
Set the toner cartridge correctly.
See p.29 “Replacing the Toner Car-
tridge”.
The toner dust is full. Prepare a new toner cartridge. If the
image density gets too light, replace
the toner cartridge with a new one.
See p.29 “Replacing the Toner Car-
tridge”.
Reset Duplex
Unit correctly
A communication error sent
from the system unit to the du-
plex unit.
Set the duplex unit correctly. If the
problem persists, call your service
provider.
Messages/Second
messages
Description Solution
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Troubleshooting
58
5
Reset Toner
Cartridge
The toner cartridge is not set
correctly.
Set the toner cartridge correctly.
See p.29 “Replacing the Toner Car-
tridge”.
The toner cartridge is not set in-
stalled.
If the cartridge is installed, close the
front cover and turn the off power
switch and then on. If the message ap-
pears again, contact your sales or
service representative.
Reset Tray #
or Form Feed
The indicated paper input tray
is not set correctly, or not set.
#: tray number
Set the indicated paper input tray cor-
rectly.
Resetting Job... The print job is being reset. Wait for a while.
ROM Update
Waiting for Data
The printer is waiting for up-
dated data.
Don't turn off the printer while it is
waiting for data.
ROM Update
Receiving Data
The printer is receiving updat-
ed data.
Don't turn off the printer while it is re-
ceiving data.
SC XXX-X
Power Off On
If Error Reoccur
Call Service
An error has occurred. Turn the power off, and then on. If the
message appears again, contact your
sales or service representative.
Supply order
failed
Supply order has failed. The use is required to reset the job.
SD authenticatn
failed
Authentication for the SD card
has failed.
Turn the power off, and then on. If the
message appears again, contact your
sales or service representative.
Setting change
in process
A setting change is currently in
process on the computer side.
The user must wait until the change is
complete.
Setting changed
Restart Printer
[RAM Disk] or [Notify by E-mail]
setting has been changed.
Restart the printer so the new settings
can take effect.
SSID not entered This message appears if the
SSID has not been entered.
Enter the SSID.
Toner is almost
empty
The toner is almost run out. Prepare a new toner cartridge. If the
image density gets too light, replace
the toner cartridge with a new one.
See p.29 “Replacing the Toner Car-
tridge”.
Update Mode Err.
Power Off On
The printer has failed to start
updating data.
Turn the power off, and then on to re-
start.
Waiting... The printer is waiting for the
next print job.
Wait a while.
Warming up... The printer is warming up or
toner is being supplied.
Wait until the panel display change
the [Ready].
Messages/Second
messages
Description Solution
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Printer Does Not Print
59
5
Printer Does Not Print
Possible Cause Solutions
Is the power on ? Confirm that the cable is securely plugged into the power outlet
and the printer.
Turn on the power.
Does the Online indicator
stay on ?
If not, Press the {Online} key to light it.
Does the Alert indicator
stay red ?
If so, check the error message on the display and take the required
action.
Is paper loaded ? Load paper into the paper tray or onto the bypass tray.
Can you print a configura-
tion page ?
If you cannot print a configuration page, it probably indicates a
printer malfunction. Contact your sales or service representative.
See “Test Printing”, Setup Guide.
Is the interface cable con-
nected securely to the
printer and the computer ?
Connect the interface cable securely. If it has a fastener, fasten it
securely as well.
Are you using the correct
interface cable ?
The type of interface cable you should use depends on the compu-
ter you use. Be sure to use the correct one.
If the cable is damaged or worn, replace it with a new one.
Is the Data In indicator
blinking or lit after starting
the print job ?
If not blinking or lit, the data is not being sent to the printer.
❖If the printer is connected to the computer using the in-
terface cable
Check the port connection setting is correct. For details about
checking the port connection, see p.61 “Checking the port con-
nection”.
❖Network Connection
Contact your network administrator.
How is the signal strength
when using the wireless
LAN ?
❖Ad hoc Mode or 802.11 Ad hoc Mode
Either move to a location where the signal is good, or remove
obstructions.
❖Infrastructure Mode
Check the signal status from the [Maintenance] menu on the
control panel. If the signal is poor, either move to a location
where it is good, or remove obstructions.
How is the signal strength
when using Bluetooth ?
Try the following:
• Check the Bluetooth interface unit is installed properly.
• Check there are no obstructions between computer, printer
and other devices.
• Change the location of the computer.
• Change the location of the printer.
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Troubleshooting
60
5
If printing still does not start, contact your sales or service representative. Con-
sult with the store where the printer was purchased for information about the
location of sales or service representatives.
When you use the optional
Bluetooth interface unit.
SPP
AMake sure the machine you want to use appears in the 3Com
Bluetooth Connection Manager.
BMake sure “Bluetooth Serial Client (COMx)” appears under
Client Ports in the 3Com Bluetooth Connection Manager.
CRestart computer, this printer, and other devices.
DMake sure no IEEE 802.11b (wireless LAN) or other Bluetooth
devices are in use.
Note
❒Interference may occur with the IEEE 802.11b wireless
LAN interface board. Such interference may affect the
transmission speed and other functions.
ETransmissions between computers, other devices, and this
printer can be blocked by obstructions. Move this printer, com-
puters, and other devices, if necessary.
HCRP, BIP
ARestart the computer, this printer, and other devices.
BMake sure no IEEE 802.11b (wireless LAN) or other Bluetooth
devices are in use.
Note
❒Interference may occur with the IEEE 802.11b wireless
LAN interface board. Such interference may affect the
transmission speed and other functions.
CTransmissions between computers, other devices, and this
printer can be blocked by obstructions. Move this printer, com-
puters, other devices, if necessary.
Possible Cause Solutions
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Printer Does Not Print
61
5
Checking the port connection
When the printer is directly connected via the PC cable and the data-in indicator
does not flash or light up, the method of checking the port connection is as fol-
lows.
• For a parallel port connection, port LPT 1 or LPT 2 should be set.
• For a USB port connection, port USB00 (n) *1 should be set.
• For a IEEE 1394 (SCSI print) port connection, port 1394_00(n) *1 should be set.
*1 (n) is the number of printers connected.
Windows 95/98/Me
AClick [Start], point to [Settings] and then click [Printers].
BClick to select the icon of the printer. Next, on the [File] menu, click [Properties].
CClick the [Details] tab.
DCheck the [Print to the following port] box to confirm that the correct port is se-
lected.
Windows 2000
AClick [Start], point to [Settings] and then click [Printers].
BClick to select the icon of the printer. Next, on the [File] menu, click [Properties].
CClick the [Port] tab.
DCheck the [Print to the following port] box to confirm that the correct port is se-
lected.
Windows XP Professional, Windows Server 2003
ASelect the [Printers and Faxes] window from [Start] on the taskbar.
BClick to select the icon of the printer. Next, on the [File] menu, click [Properties].
CClick the [Port] tab.
DCheck the [Print to the following port(s).] box to confirm that the correct port is
selected.
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Troubleshooting
62
5
Windows XP Home Edition
ASelect the [Control Panel] window from [Start] on the taskbar.
BClick [Printers and Other Hardware].
CClick [Printers and Faxes].
DClick to select the icon of the printer. Next, on the [File] menu, click [Properties].
EClick the [Port] tab.
FCheck the [Print to the following port(s).] box to confirm that the correct port is
selected.
Windows NT 4.0
AClick [Start], point to [Settings] and then click [Printers].
BClick to select the icon of the printer. After that, on the [File] menu, click
[Properties].
CClick the [Port] tab.
DCheck the [Print to the following port] box to confirm that the correct port is se-
lected.
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Other Printing Problems
63
5
Other Printing Problems
Status Possible Causes, Descriptions, and Solutions
The print side of the page
is a hazy gray.
Adjust the image density.
See p.49 “Adjusting the Image Density”.
If paper is curled, correct it.
If you continuously print data that contains extremely small
amount of words or images in the printable area, the printed side
of the page could be a hazy gray. Adjust the image density.
See p.49 “Adjusting the Image Density”.
Shaking the toner cartridge after pulling out the toner seal can
cause dirt on paper surfaces, toner spillage, or printer failure. If you
have accidentally shaken the toner cartridge, print some pages
(about 50 pages) until the dirt disappear.
The paper's reverse side is
dirty.
Paper loaded in the Paper Tray or Paper Feed Unit may not match
the paper size dial setting. Set the paper size dial so it matches the
size and feed direction of the paper in the tray.
See p.13 “Loading Paper in Tray 1 and the optional paper feed
unit”.
The size and feed direction of paper in the Bypass Tray may not
match the control panel settings. Check the control panel settings
so they match the size and feed direction of the paper in the tray.
See p.19 “Loading Paper in the Bypass Tray”.
The next sheet of paper printed may have a dirtied reverse side if
the data size is larger than the paper being printed onto, such as A4
data onto B5 paper.
Image quality varies
when printing on thick
paper or on OHP trans-
parencies.
Switch to Thick Paper mode.
• When toner is not fused enough, set it to “On”.
• When the image is blurred, set it to “----”.
See “Making Printer Setting Using Control panel”, Software Guide.
Some parts of the print
image are not clear.
Make the image density darker.
See p.49 “Adjusting the Image Density”.
If Toner Saving mode is selected using the control panel, the whole
image gets lighter.
The print image is not
clear.
Due to a sudden change in temperature, condensation might ap-
pear inside the printer, reducing print quality. If this occurs, when
you move the printer from a cold room to a warmer room, do not
use the printer until it acclimatizes to the temperature.
Nothing is printed on the
paper.
Check if the tape of the toner cartridge is completely removed. Be sure
to remove the tape completely when replacing the toner cartridge.
See p.29 “Replacing the Toner Cartridge”.
Note
❒If the power switch is turned on with the tape still attached to
the toner cartridge, the printer might be damaged.
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Troubleshooting
64
5
Multiple pages are fed
through the printer at
once.
Clean the friction pad if it is dirty.
See p.44 “Cleaning the Friction Pad”.
If the problem persists, set the paper the other way up, and then
print it.
Note
❒This method cannot be used with the adhesive label paper.
Remove all paper from the tray and fan it gently to get air between
the sheets. After that, load it back into the tray.
The image is printed on the
reverse side of the paper.
Set the paper the other way up.
Paper misfeeds occur fre-
quently.
Check the paper size settings. The size set with the paper size dial
might be different from the actual paper size. Make the correct dial
setting.
See p.13 “Loading Paper”.
Use the recommended paper. Avoid using curled, folded, wrin-
kled, perforated or glossy paper.
See p.8 “Paper Recommendations”.
Clean the paper feed roller, friction pad and/or registration roller,
if they are dirty.
See p.44 “Cleaning the Friction Pad”, p.45 “Cleaning the Paper
Feed Roller”, or p.47 “Cleaning the Registration Roller”.
If the problem persists, set the paper the other way up, and then
print it.
Note
❒This method cannot be used with the adhesive label paper.
Thin paper, if printed on both sides, may curl up at the corners and
get wrinkled and clogged. Select [Curl Prevention] [On] from the
[Maintenance] menu.
The control panel error
message stays on after re-
moving the misfed paper.
Open the front cover of the printer and then close it.
See p.69 “Removing Misfed Paper”.
Output are not delivered
to the selected tray you re-
quire.
Check the paper size settings. The size selected with the paper size
dial might be different from the actual paper size. Make the correct
dial setting.
See p.13 “Loading Paper in Tray 1 and the optional paper feed
unit”.
When using the Bypass Tray, set the paper size using the control
panel.
See p.19 “Loading Paper in the Bypass Tray”.
When you are using a Windows operating system, the printer driv-
er settings override those set using the control panel. Set the de-
sired output tray using the printer driver.
See the driver's online Help file.
Status Possible Causes, Descriptions, and Solutions
KirP4GB_Mainte-F6_FM_forPaper.book Page 64 Thursday, May 12, 2005 11:48 AM
Other Printing Problems
65
5
If the problem cannot be solved, contact your sales or service representative.
The printed image is dif-
ferent from the image on
the computer.
When you use some functions, such as enlargement and reduction,
the layout of the image might be different from that shown in the
computer display.
It takes too much time to
resume printing.
The data is so large or complex that it takes time to process it. If the
Data In indicator is blinking, the data processing is being done.
Just wait until it resumes.
Changing the paper feed direction may sometimes reduce the time
to resume printing.
The image is printed in
the wrong orientation.
Set the correct orientation under the “PCL Menu” with the control
panel. See “Making Printer Settings Using the Control Panel”, Soft-
ware Guide.
Confirm that the setting of orientation has been set in the applica-
tion you use.
Set the correct paper size and feed direction that matches tray set-
tings on the RPCS printer driver.
Part of the image cannot
be printed.
A paper size which is smaller than that selected in the application
is used for printing. Load the correct size of paper.
Network configurations
you have made do not be-
come effective.
Print a configuration page and check the network settings.
A portion of the image is
not printed or an error oc-
curred in the PostScript
printer driver when print-
ing with PCL or the Post-
Script printer driver.
You can print using the procedure below.
•Set [Memory Usage] in the System Menu to [Font Priority] on the
control panel.
Important
❒Return the setting to [Font Priority] after you have finished
printing. If the setting is left as [Font Priority], continuous print-
ing speed may decrease, two-sided printing may be canceled
or a job reset may occur during continuous printing.
• If the entire image is not printed out properly even after chang-
ing the above setting, add an additional memory unit.
The paper size appears on
the control panel and
printing is not performed
with PDF Direct Print.
When using PDF Direct Print, printout requires paper set within
the PDF file. When a message indicating a paper size appears, ei-
ther place the indicated size in the paper tray, or perform Form
Feed.
Also, if [Sub Paper Size] in the System Menu is set to [On], printing
is performed assuming letter size and A4 size to be the same size.
For example, When a PDF file set to A4 size paper is printed using
PDF Direct Print and letter size paper is installed in the paper tray,
the file will print out. This applies similarly to the opposite case.
Status Possible Causes, Descriptions, and Solutions
KirP4GB_Mainte-F6_FM_forPaper.book Page 65 Thursday, May 12, 2005 11:48 AM
Troubleshooting
66
5
Additional Troubleshooting
Problems Solutions
Strange noise is heard. If a supply was recently replaced or an option attached in the
area the strange noise is coming from, check the supply or
option is properly attached. If the strange noise persists, con-
tact your sales or service representative.
No e-mail is received when an
Alert occurs, and after resolving
an Alert.
Confirm [Notify by E-mail] is [On] using the System Menu on
the Control Panel. See “System Menu”, Software Guide.
Access the printer through the Web browser, log on as an
Administrator on the Web Image Monitor, and then confirm
the following settings in [E-mail Notification] :
• Device E-mail Address
• Groups to Notify
• Select Groups/Items to Notify
Reference
For details about the settings, see Web Image Monitor
Help.
Access the printer through the Web browser, log on as an
Administrator on the Web Image Monitor, and then confirm
the settings of the SMTP server in [E-mail].
Reference
For details about the settings, see Web Image Monitor
Help.
When the power is turned off before the e-mail is transmit-
ted, the e-mail will not be received.
Check the e-mail address set for the destination. Confirm the
printer's operation history using the Web Image Monitor's
System Log menu in [Network]. If the e-mail was sent but not
received, it is possible the destination was incorrect. Also
check the information concerning error mail from the e-mail
server.
The setting for [Notify by Email]
on the System Menu was
changed from [Off] to [On], but e-
mail is not arriving.
After changing the setting, turn the main unit's power off
and then back on again.
Error notification e-mail was re-
ceived, but no error-solved e-
mail is received.
Check e-mail is set for sending using the Web Image Moni-
tor's [E-mail Notification] at the time the error was fixed. You
must click the [Edit] button of [Detailed Settings of Each Item] in
[E-mail Notification], and set [Notify when error:] to [Occurs &
Fixed] on the displayed screen.
Reference
For details about the settings, see Web Image Monitor
Help.
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Additional Troubleshooting
67
5
If the machine is still not operating satisfactorily, contact your sales or service
representative. Consult with the store where the printer was purchased for in-
formation about the location of sales or service representatives.
Alert Resolving is set for send-
ing e-mail, but no Alert-re-
solved e-mail is sent.
If the power of the main unit is turned off after an Alert oc-
curs, the Alert is resolved during the time the power is off: no
Alert-resolved e-mail is sent.
Alert Occurrence and Alert Re-
solving are set for sending e-
mail, but while no Alert Occur-
rence mail is received, Alert-re-
solved e-mail is received.
Alert-notification e-mail is not sent if the problem is resolved
before sending. However, an Alert-resolved e-mail is sent.
Alert-notification level was
changed, and e-mail stopped ar-
riving.
If an Alert-notification e-mail, set with the earlier notification
level, arrives, later e-mail will not be sent, even if the notifi-
cation level is changed after.
When no date information is in-
cluded in sent e-mail, the mail
server has a malfunction.
Make the setting for obtaining time information from the
SNTP server. Refer to the Web Image Monitor's Help to the
settings.
Printing using Bluetooth is
slow.
When using the optional Bluetooth interface unit, do the fol-
lowing;
•Transmit fewer print jobs.
• Make sure no IEEE 802.11b (wireless LAN) or other Blue-
tooth devices are in use.
Note
❒Interference may occur with the IEEE 802.11b wireless
LAN interface board. Such interference may affect the
transmission speed and other functions.
• Transmissions between the client computer and the ma-
chine can be blocked by obstructions. Move the machine
or client computer if necessary.
Note
❒When you use a Bluetooth connection, print jobs are
transmitted relatively slowly.
Problems Solutions
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Troubleshooting
68
5
KirP4GB_Mainte-F6_FM_forPaper.book Page 68 Thursday, May 12, 2005 11:48 AM
69
6. Removing Misfed Paper
Removing Misfed Paper
An error message appears if a paper misfeed occurs. The error message gives the
location of the misfeed.
Important
❒Misfed paper may be covered in toner. Be careful not to get toner on your
hands or clothes.
❒Toner on prints made after removing misfed paper may be loose (inadequate-
ly fused). Make a few test prints until smudges no longer appear.
❒Do not forcefully remove misfed paper, as it will tear. Torn pieces remaining
inside the printer will cause further misfeeds and possibly damage the printer.
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Removing Misfed Paper
70
6
When “Remove Misfeed Paper Tray”
Appears
Important
❒Forcefully removing misfed paper
may cause paper to tear and leave
scraps of paper in the printer. This
might cause a misfeed and damage
the printer.
ALift the paper tray slightly. Pull it
out until it stops, and then re-
move the misfed paper.
BCarefully slide the paper tray into
the printer until it stops.
Important
❒Do not slide the paper tray in
with force. If you do, the front
and side guides might move.
COpen the front cover by pushing
the front cover release button,
and then close it to reset the mis-
feed condition.
Note
❒You can apply this procedure
for both the paper tray and the
optional paper feed unit.
❒To reset the misfeed condition,
open and close the front cover,
then the indicator will be off.
ZKGY280E
ZKGY290E
ZKGY300E
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When “Remove Misfeed Internal Path” Appears
71
6
When “Remove Misfeed Internal Path”
Appears
Important
❒Forcefully removing misfed paper
may cause paper to tear and leave
scraps of paper in the printer. This
might cause a misfeed and damage
the printer.
AOpen the front cover by pushing
the front cover release button.
BLift the front side of the toner car-
tridge, and then pull it out of the
printer.
Important
❒Be sure to put the toner cartridge
on a stable, flat surface.
❒Do not hold the toner cartridge
upside down or stand it verti-
cally.
CPull out the misfed paper by
holding both sides of paper. Be
careful not to get toner dust on
your hands or clothes.
DHold the grips of the toner car-
tridge, and then insert it into the
printer until it stops.
EPush down the toner cartridge to
settle it in appropriate position.
AGN020S
AGN022S
AGN030S
AGN023S
AGN024S
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Removing Misfed Paper
72
6
FClose the front cover by pressing
the left and right side indenta-
tions.
Important
❒If paper is fed from the bypass
tray, be sure to remove all the
paper from the bypass tray and
close it before opening the front
cover.
ZKGH130E
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When “Remove Misfeed Paper Exit Cover” Appears
73
6
When “Remove Misfeed Paper Exit Cover”
Appears
R
CAUTION:
Important
❒Forcefully removing misfed paper
may cause paper to tear and leave
scraps of paper in the printer. This
might cause a misfeed and damage
the printer.
Removing misfed paper from the
exit cover
AOpen the paper exit cover.
BRemove the misfed paper.
CClose the paper exit cover until it
clicks.
•When removing misfed paper,
do not touch the fusing section
because it becomes very hot.
•The fusing unit becomes very
hot. When installing the new fus-
ing unit, turn off the printer and
wait about an hour. After that, in-
stall the new fusing unit. Not
waiting for the unit to cool down
can result in a burn.
ZKGY391E
ZKGY380E
ZKGY400E
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Removing Misfed Paper
74
6
Removing misfed paper from the
fusing unit
AOpen the rear cover by pushing
the two knobs.
BRemove the rear cover in a hori-
zontal direction.
CLift the lock levers of the fusing
unit as shown in the illustration.
DPull the fusing unit out.
EHold the tab, and then remove the
misfed paper.
Important
❒Do not touch the metal part of
the fusing unit. It becomes very
hot. Touching it could result in a
burn.
FInsert the fusing unit until it
stops.
AGN004S
ZKGX220E
AGN006S
AGN007S
ZKGY410E
AGN008S
KirP4GB_Mainte-F6_FM_forPaper.book Page 74 Thursday, May 12, 2005 11:48 AM
When “Remove Misfeed Paper Exit Cover” Appears
75
6
GPush the lock levers of the fusing
unit down until it clicks.
HInsert the rear cover to the inside
grooves on both sides of the print-
er in a horizontal direction.
IClose the rear cover.
AGN009S
ZKGX221E
AGN005S
KirP4GB_Mainte-F6_FM_forPaper.book Page 75 Thursday, May 12, 2005 11:48 AM
Removing Misfed Paper
76
6
When “Remove Misfeed Duplex Unit”
Appears
R
CAUTION:
Important
❒Forcefully removing misfed paper
may cause paper to tear and leave
scraps of paper in the duplex unit.
This might cause a misfeed and
damage the printer.
Removing the misfed paper inside
the cover
AOpen the rear cover of the duplex
unit.
BRemove the misfed paper.
CClose the rear cover of the duplex
unit.
DLift the lever ( ), and then open
the cover of the duplex unit ( ).
ERemove the misfed paper.
•When removing misfed paper,
do not touch the fusing section
because it becomes very hot.
ZKGY310E
ZKGY320E
ZKGY330E
ZKGY340E
ZKGY350E
KirP4GB_Mainte-F6_FM_forPaper.book Page 76 Thursday, May 12, 2005 11:48 AM
When “Remove Misfeed Duplex Unit” Appears
77
6
FClose the cover of the duplex unit.
Removing misfed paper inside the
duplex unit
APush down the lever on the right
side of the duplex unit ( ), and
then pull it out until it stops ( ).
BLift the guide board inside the
duplex unit, and then remove the
misfed paper.
Important
❒When A5L paper misfeeds, you
might not be able to remove it by
pulling the duplex unit out. In
this case, pull the paper tray out,
and then remove the paper.
CAlign the power cable with the
groove of the left slide of the du-
plex unit, and then insert the du-
plex unit into back of the printer
aligning the rails inside of the
printer until it is connected.
Reference
If the error message appears
again, the misfed paper might
be left in the printer. Confirm
that any torn paper scraps are
not in the inside of the printer.
For more information, see p.71
“When “Remove Misfeed Inter-
nal Path” Appears”.
ZKGY360E
ZKGX320E
ZKGY440E
ZKGX240E
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Removing Misfed Paper
78
6
KirP4GB_Mainte-F6_FM_forPaper.book Page 78 Thursday, May 12, 2005 11:48 AM
79
7. Appendix
Moving and Transporting the Printer
R
CAUTION:
Repack the printer in its original packing materials for transporting.
Important
❒Be sure to disconnect all cables from the printer before transporting it.
❒The printer is a precision piece of machinery. Take care to avoid damage dur-
ing shipment.
❒If the optional paper feed unit is installed, remove it from the printer, and
then move them separately.
•When lifting the machine, use the inset grips on both sides. Otherwise the
printer could break or cause injury if dropped.
•When you move the printer, remember to unplug the power cord from the
wall outlet to avoid a fire or an electric shock.
•When you pull out the plug from the socket, grip the plug to avoid damaging
the cord and causing a fire or an electric shock.
KirP4GB_Mainte-F6_FM_forPaper.book Page 79 Thursday, May 12, 2005 11:48 AM
Appendix
80
7
Moving the Printer
R
CAUTION:
Moving the printer in the short distance
ABe sure to check the following points:
• The power of the printer is turned off.
• The power cable is unplugged from the wall outlet.
• The interface cable is unplugged from the printer.
BIf the external options are installed, remove them.
See Setup Guide and follow the steps backwards for removing options.
CBe sure to close the Bypass Tray and the front cover.
DLift the printer and move it to the place where you want to install it.
Important
❒When lifting the machine, use the inset grips on both sides. Otherwise the
printer could break or cause injury if dropped.
❒Be sure to move the printer horizontally. Moving the printer facing up on
down may cause the toner to scatter.
❒If the optional paper feed unit(s) is installed, detach and move the printer
separately. Never move the printer with the paper feed unit(s) attached.
EIf you removed options, reinstall them.
See Setup Guide for installing options.
•The machine weight is approximately 20 kg (44.1 lb.).
•When lifting the machine, use the inset grips on both sides. Otherwise the
printer could break or cause injury if dropped.
•Before moving the machine, unplug the power cord from the outlet. If the
cord is unplugged abruptly, it could become damaged. Damaged plugs or
cords can cause an electrical or fire hazard.
AGN038S
KirP4GB_Mainte-F6_FM_forPaper.book Page 80 Thursday, May 12, 2005 11:48 AM
Consumables
81
7
Consumables
R
CAUTION:
Toner Cartridge
*1 A4, 3% test chart
Note
❒The actual number of printed pages you get from a particular toner cartridge
depends on the type and size of paper you are using, the contents of your
print images, and printing environment conditions. All this means that a ton-
er cartridge might require replacement sooner than the normal life described
above.
❒The number of printable pages that can be expected from the starter toner car-
tridge included in the printer is about 10,000 pages (A4, 3% chart).
❒Toner cartridge may need to be changed sooner than indicated above due to
deterioration over the period of use.
❒Toner cartridge (consumable) is not covered by warranty. However, if there
is problem, contact the store where they were purchased.
❒When you first use this printer, use the toner cartridge packaged with the
printer.
❒Numbers of pages that can be printed using the toner cartridge supplied with
this printer are as follows:
•Our products are engineered to meet the highest standards of quality and
functionality. When purchasing expendable supplies, we recommend using
only those specified by an authorized dealer.
Name Average printable number of pages *1
Toner Cartridge 20,000 pages
Name Average printable number of pages
Toner Cartridge 3,000 pages
KirP4GB_Mainte-F6_FM_forPaper.book Page 81 Thursday, May 12, 2005 11:48 AM
Appendix
82
7
Maintenance Kit
❖Maintenance Kit Type 610
*1 A4, 3% test chart
Note
❒The actual number of printable pages varies depending on the image volume
and density, number of pages to be printed at a time, paper type and paper
size used, and environmental conditions such as temperature and humidity.
❒Maintenance kit (consumables) are not covered by warranty. However, if
there is problem, contact the store where they were purchased.
❒It is required to change the maintenance kit after every 90,000 pages have
been printed. However, it may be necessary to change the parts earlier de-
pending on their operating period.
Name Average printable number of pages *1
Fusing Unit 90,000 pages
Transfer Roller 90,000 pages
Paper Feed Roller × 3 90,000 pages
Friction Pad × 3 90,000 pages
KirP4GB_Mainte-F6_FM_forPaper.book Page 82 Thursday, May 12, 2005 11:48 AM
Specifications
83
7
Specifications
Mainframe
❖Configuration:
Desktop
❖Print Process:
Laser beam scanning & Electrophotographic printing
Dual component toner development
❖First Print Speed:
7.5 sec or less (A4K, 81/2×11K)
Note
❒If the printer has not been used for a while, there may be a short delay be-
fore the first page starts printing.
❖Printing Speed:
Maximum 35 pages per minute (A4L, 81/2 × 11L)
Note
❒Continuous printing on sheets with a width of 230 mm or smaller may de-
crease the printing speed depending on the temperature control of the fus-
ing unit.
❖Interface:
Standard 36-pin printer cable and a parallel port on the host computer
IEEE 1284 I/F (Compatible, ECP, Nibble)
• Do not use a cable more than 2.5 meters (8.2 feet) long.
•USB 2.0
• Bidirectional IEEE1284
• 10/100Base-TX
❖Resolution:
1,200 × 1,200 dpi (PCL 6, RPCS, PS, PDF)
600 × 600 dpi (PCL 6, PCL 5e, RPCS, PS, PDF)
300 × 300 dpi (PCL 5e, PDF)
❖Printer Language:
PCL 6 (XL) , PCL 5e, RPCS, Adobe PostScript 3
❖Fonts:
PCL 6, PCL 5e
Agfa Monotype 35 Intellifonts, 10 TrueType fonts, 13 International fonts, and
1 Bitmap font.
PostScript, PDF
136 fonts (Type 2:24, Type 14:112)
KirP4GB_Mainte-F6_FM_forPaper.book Page 83 Thursday, May 12, 2005 11:48 AM
Appendix
84
7
❖Paper size:
See p.3 “Paper and Other Media Supported by This Printer”.
❖Paper Weight:
See p.3 “Paper and Other Media Supported by This Printer”.
❖Media Type:
See p.9 “Types of Paper and Other Media”.
❖Power Source:
220 - 240 V, 50/60 Hz, 4.5 A or more
❖Power Consumption:
•With Options
•Printer Only
❖Noise Emission: *1
Sound Power Level
Sound Pressure level *2
*1 The following measurements are actual values made in accordance with ISO7779.
*2 Measured at the position of a bystander.
❖Dimensions: *1
*1 Measurement conditions: With paper tray, Bypass Tray and output tray extension
closed.
Maximum 920 W or less
Energy Saver 10.5 W
Maximum 850 W or less
Energy Saver 6.5 W
Mainframe only
During Printing 67 dB (A)
Stand-by 40 dB (A)
Mainframe only
During Printing 56 dB (A)
Width Depth Height
Printer only (tray not
extended)
478 mm (18.4 inches) 437 mm (17.2 inches) 343 mm (13.5 inches)
Printer only (tray ex-
tended)
478 mm (18.4 inches) 572 mm (22.6 inches) 343 mm (13.5 inches)
With one optional
feed unit
478 mm (18.4 inches) 437 mm (17.2 inches) 473 mm (18.6 inches)
With two optional
feed units
478 mm (18.4 inches) 437 mm (17.2 inches) 603 mm (23.7 inches)
KirP4GB_Mainte-F6_FM_forPaper.book Page 84 Thursday, May 12, 2005 11:48 AM
Specifications
85
7
❖Weight:
Approximately 20 kg (44.1 lb.) (toner cartridge and power cable included)
❖Warm-up Time:
Less than 19 seconds (23°C, 73F)
❖Paper Capacity:
*1 Paper weight: 60 - 105 g/m2 (16 - 28 lb.)
*2 You can load up to 10 envelopes (55 - 157 g/m2, 14 - 42 lb.) at the same time.
*3 To use the envelope feeder unit, the optional paper feed unit is required. The pa-
per tray of the feed unit can be replaced with the envelope feeder unit.
*4 For more information about envelopes, see p.10 “Envelopes”.
❖Paper Output Capacity:
250 sheets (80 g/m2, 20 lb.)
❖Memory:
Standard 128 MB, up to 256 MB (with the optional memory unit)
❖Network:
Topology: Ethernet (10BaseT/100BaseTX)
Protocol: TCP/IP, NetBEUI, IPX/SPX, AppleTalk
❖Optional Equipment:
• Paper Feed Unit Type 610
• Envelope Feeder Type 610
• Duplex Unit AD610
• Memory Unit Type C 256MB
• Hard Disk Drive Type 2600
• 1394 Interface Unit Type 4510
• 802.11b Interface Unit Type F
• Bluetooth Interface Unit Type C
Standard paper tray 500 sheets *1 (80 g/m2, 20 lb.)
Bypass Tray *2 100 sheets *1 (80 g/m2, 20 lb.)
Optional Paper Feed Unit × 2 500 sheets × 2 *1 (80 g/m2, 20 lb.)
Optional Envelope Feeder *3 60 envelopes *4
KirP4GB_Mainte-F6_FM_forPaper.book Page 85 Thursday, May 12, 2005 11:48 AM
Appendix
86
7
Options
Paper Feed Unit Type 610
❖Dimensions (W×D×H):
468 × 410 × 130 mm (18.4 × 14.8 × 5.1 inches)
(without pins on the unit)
❖Paper Weight:
60 - 105 g/m2 (16 - 28 lb.)
❖Paper Size:
See p.3 “Paper and Other Media Supported by This Printer”.
Envelope Feeder Type 610
❖Dimensions (W×D×H):
468 × 410 × 130 mm (18.4 × 16.1 × 5.1 inches)
❖Paper Weight:
72 - 90 g/m2 (19 - 24 lb.)
❖Paper Size:
See p.3 “Paper and Other Media Supported by This Printer”.
Duplex Unit AD610
❖Dimensions (W×D×H):
419 × 378 × 257 mm (16.5 × 14.9 × 10.2 inches)
❖Paper Size:
See p.3 “Paper and Other Media Supported by This Printer”.
❖Paper Weight:
60 - 105 g/m2 (17 - 28 lb.)
❖Weight:
6 kg (13.2 lb.)
Hard Disk Drive Type 2600
❖Storage Capacity (Formatted):
6 GB
You can install PostScript fonts with this optional Hard Disk Drive. With a
Macintosh, types of fonts supported are PostScript Type 1 and PostScript
Type 2. To download them, use PS Utility for Mac.
KirP4GB_Mainte-F6_FM_forPaper.book Page 86 Thursday, May 12, 2005 11:48 AM
Specifications
87
7
Memory Unit Type C 256MB
❖Module Type:
SO-DIMM (Small Outline Dual-in-line Memory Module)
❖Memory Type:
SDRAM (Synchronous Dynamic RAM)
❖Number of Pins:
144 pins
1394 Interface Unit Type 4510
❖Transmission Spec.:
IEEE 1394
❖Device Class:
SCSI print, IP over 1394
❖Interface Connector:
IEEE 1394 (6 pins × 2)
❖Required cable:
1394 interface cable (6 pins x 4 pins, 6 pins x 6 pins)
Important
❒You cannot plug devices together to create loops.
❒Do not use a cable more than 4.5 meters (14.8 feet) long.
❖Connectable number of device in a bus:
Maximum 63
❖Allowed cable hops in a bus:
Maximum 16
❖Power supply:
Nonpower supply
Cable Power repeated (IEEE 1394a-2000 compliant)
KirP4GB_Mainte-F6_FM_forPaper.book Page 87 Thursday, May 12, 2005 11:48 AM
Appendix
88
7
802.11b Interface Unit Type F
❖Transmission Spec.:
Based on IEEE 802.11b (Wireless LAN)
❖Protocol:
TCP/IP, NetBEUI, IPX/SPX, AppleTalk
Note
❒SmartDeviceMonitor and Web Image Monitor are supported.
❖Data Transfer Speed:
Auto select from below speed
1 Mbps, 2 Mbps, 5.5 Mbps, 11 Mbps
❖Frequency Range:
• Inch version:
2412-2464 MHz (1-11 channels)
• Metric version:
2412-2472 MHz (1-13 channels)
❖Transmittable Distance:
1 Mbps 400 m *1
2 Mbps 270 m *1
5.5 Mbps 200 m *1
11 Mbps 140 m *1
*1 These figures are a guideline for outdoor use. In general, the transmittable dis-
tance indoors is 10-100 m, depending on the environment.
❖Transmission Mode:
ad hoc mode and infrastructure mode
Bluetooth Interface Unit Type C
❖Supported Profiles:
SPP (Serial Port Profile)
HCRP (Hardcopy Cable Replacement Profile)
BIP (Basic Imaging Profile)
❖Frequency Range:
2 GHz ISM band
❖Data Transmission Speed:
732 kbps
Note
❒The transmission speed is adjusted according to factors such as the dis-
tance and obstacles between the devices, radio signal condition and Blue-
tooth adaptor.
❖Maximum Range:
10 m
KirP4GB_Mainte-F6_FM_forPaper.book Page 88 Thursday, May 12, 2005 11:48 AM
89
INDEX
1394 Interface Unit Type 4510, 87
802.11b Interface Unit Type F, 88
A
Additional Troubleshooting, 66
Adjusting the Image Density, 49
Adjusting Tray Registration, 50
Appendix, 79
B
Bluetooth Interface Unit Type C, 88
C
Cleaning the Friction Pad, 44
Cleaning the Paper Feed Roller, 45
Cleaning the Printer, 43
Cleaning the Registration Roller, 47
Consumables, 81
D
Display panel, messages, 53
Duplex Unit AD610, 86
E
Envelope Feeder Type 610, 86
Envelope Feeder Unit, 25
Envelopes, 10
Error, 53
F
Friction Pad, 33, 44, 82
Fusing Unit, 39, 82
H
Hard Disk Drive Type 2600, 86
How to Read This Manual, 2
L
Loading Envelopes, 24
Bypass Tray, 24
Envelope Feeder Unit, 25
Loading Paper, 8
Bypass Tray, 20
Optional Paper Feed Unit, 13
Tray 1, 13
M
Maintenance Kit, 32, 82
Memory Unit Type C, 87
Messages, 53
Moving and Transporting the Printer, 79
O
OHP transparencies, 10
Options, 86
Other Printing Problems, 63
P
Paper and Other Media, 3
Paper Feed Roller, 37, 45, 82
Paper Feed Unit Type 610, 86
Paper not supported, 11
Paper Recommendations, 8
Plain Paper, 9
Print Area, 12
Printer Does Not Print, 59
R
Registration Roller, 47
Remove Misfed Paper
Duplex Unit, 76
Internal Path, 71
Paper Exit Cover, 73
Paper Tray, 70
Removing Misfed Paper, 69
Replacing Consumables and
Maintenance Kit, 29
Replacing the Maintenance Kit, 32
Friction Pad, 33
Fusing Unit, 39
Paper Feed Roller, 37
Transfer Roller, 35
Replacing the Toner Cartridge, 29
KirP4GB_Mainte-F6_FM_forPaper.book Page 89 Thursday, May 12, 2005 11:48 AM
90 GB GB G116-8606A
S
Specifications, 83
Specifying a paper type
Bypass Tray, 23
Optional Paper Feed Unit, 18
Tray 1, 18
Specifying custom size paper
Bypass Tray, 22
Optional Paper Feed Unit, 17
Specifying standard size paper
Bypass Tray, 20
Optional Paper Feed Unit, 13
Tray 1, 13
Storing Paper, 8
Switching between Paper Trays, 28
T
Thick Paper, 9
Toner Cartridge, 29, 81
Transfer Roller, 35, 82
Troubleshooting, 53
KirP4GB_Mainte-F6_FM_forPaper.book Page 90 Thursday, May 12, 2005 11:48 AM
Paper type: Wood Free 80g/m2, Paper Thickness=100 µm // Pages in book=92 // Print scale=81%
Gap (when printed at 81% scale) = Pages in book × Paper thickness / 2 = 4.600000 mm
Introduction
This manual contains detailed instructions and notes on the operation and use of this machine. For your
safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy
place for quick reference.
Copyright © 2004, 2005
Paper type: Wood Free 80g/m2, Paper Thickness=100 µm // Pages in book=92 // Print scale=81%
Gap (when printed at 81% scale) = Pages in book × Paper thickness / 2 = 4.600000 mm
G1168606A
Maintenance Guide
RICOH COMPANY, LTD.
15-5, Minami Aoyama 1-chome,
Minato-ku, Tokyo 107-8544, Japan
Phone: +81-3-3479-3111
Maintenance Guide
Read this manual carefully before you use this product and keep it handy for future reference. For safe and correct use, please be sure to read
the Safety Information in the “Setup Guide” before using the machine.
Paper and Other Media
Replacing Consumables and Maintenance Kit
Cleaning the Printer
Adjusting the Printer
Troubleshooting
Removing Misfed Paper
Appendix
1
2
3
4
5
6
7
Overseas Affiliates
USA
RICOH CORPORATION
5 Dedrick Place
West Caldwell, New Jersey 07006
Phone: +1-973-882-2000
The Netherlands
RICOH EUROPE B.V.
Groenelaan 3, 1186 AA, Amstelveen
Phone: +31-(0)20-5474111
United Kingdom
RICOH UK LTD.
Ricoh House,
1 Plane Tree Crescent, Feltham,
Middlesex, TW13 7HG
Phone: +44-(0)20-8261-4000
Germany
RICOH DEUTSCHLAND GmbH
Wilhelm-Fay-Strasse 51,
D-65936 Frankfurt am Main
Phone: +49-(0)69-7104250
France
RICOH FRANCE S.A.
383, Avenue du Général de Gaulle
BP 307-92143 Clamart Cedex
Phone: +33-(0)-821-01-74-26
Spain
RICOH ESPAÑA S.A.
Avda. Litoral Mar, 12-14,
Blue Building, Marina Village,
08005 Barcelona
Phone: +34-(0)93-295-7600
Italy
RICOH ITALIA SpA
Via della Metallurgia 12,
37139 Verona
Phone: +39-045-8181500
China
RICOH CHINA CO.,LTD.
29/F., Lippo Plaza, No.222
Huai Hai Zhong Road,
Lu Wan District,
Shanghai P.C.:200021
Phone: +86-21-5396-6888
Singapore
RICOH ASIA PACIFIC PTE.LTD.
260 Orchard Road,
#15-01/02 The Heeren,
Singapore 238855
Phone: +65-6830-5888
Model number: Aficio AP610N
Printed in the Netherlands
GB GB G116-8606A
