Ricoh PRSP330DN1 Printer User Manual
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![Specifying the Standard Paper Size...........................................................................................................38Specifying a Custom Paper Size................................................................................................................ 38Specifying Paper Type and Paper Size Using Smart Organizing Monitor.................................................40Specifying a Custom Paper Size................................................................................................................ 41Specifying Paper Type and Paper Size Using Web Image Monitor...........................................................42Specifying a Custom Paper Size................................................................................................................ 42Specifying Paper Type and Paper Size Using the Printer Driver..................................................................43When Using Windows................................................................................................................................ 43When Using OS X........................................................................................................................................44Supported Paper.............................................................................................................................................. 45Specifications of Paper Types.....................................................................................................................48Non-Recommended Paper Types.............................................................................................................. 54Paper Storage.............................................................................................................................................. 55Print Area......................................................................................................................................................553. Printing DocumentsWhat You Can Do with the Printer Function...................................................................................................57Configuring Option Settings for the Printer.................................................................................................... 58Conditions for Bidirectional Communication.............................................................................................58If Bidirectional Communication is Disabled............................................................................................... 58Displaying the Printing Preferences Dialog Box.............................................................................................60Displaying the Printing Preferences Dialog Box from the [Start] Menu................................................... 60Displaying the Printing Preferences Dialog Box in an Application.......................................................... 60Basic Operation of Printing............................................................................................................................. 62If a Paper Mismatch Occurs....................................................................................................................... 63Canceling a Print Job...................................................................................................................................64Printing Confidential Documents..................................................................................................................... 66Storing a Locked Print file............................................................................................................................66Printing a Locked Print File...........................................................................................................................67Deleting a Locked Print File......................................................................................................................... 67Printing with Mopria.........................................................................................................................................68Using Various Print Functions...........................................................................................................................69Print Quality Functions................................................................................................................................. 69Print Output Functions..................................................................................................................................702](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-4.png)
![How to Find Information about Operationsand TroubleshootingYou can find support information about operating the machine and troubleshooting in the OperatingManual (printed), Operating Manual (digital format), and Help (online).Operating Manual (Printed)The following manuals are provided with this machine.Safety InformationThis manual explains the safety precautions that should be followed when using the machine. Besure to read this manual before using the machine.Setup GuideThis manual explains how to set up the machine. It also explains how to remove the machine fromthe packaging and how to connect it to a computer.Operating Manual (Digital Format)Operating manuals can be viewed from Ricoh's website or from the provided CD-ROM.Viewing from a web browserAccess the Internet from a web browser.Confirm that the computer or the machine is connected to the network.Download the operating manuals from http://www.ricoh.com/.Viewing from the provided CD-ROMOperating manuals can also be viewed from the provided CD-ROM.• When using Windows1. Insert the CD-ROM into the CD-ROM drive.2. Click [Read Manual] and follow the instructions on the screen.The PDF file manual opens.• When using OS X1. Insert the CD-ROM into the CD-ROM drive.2. Double-click Manuals.htm file, located on the CD-ROM root directory.3. Select the language.4. Click [Read PDF manuals].7](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-9.png)
![How to Read This ManualIntroductionThis manual contains detailed instructions and notes on the operation and use of this machine. For yoursafety and benefit, read this manual carefully before using the machine. Keep this manual in a handyplace for quick reference.Symbols Used in This ManualThis manual uses the following symbols:Indicates points to pay attention to when using the machine, and explanations of likely causes of papermisfeeds, damage to originals, or loss of data. Be sure to read these explanations.Indicates supplementary explanations of the machine’s functions, and instructions on resolving usererrors.[ ]Indicates the names of keys on the machine's display or control panels.Model-Specific InformationThis section explains how you can identify the region your machine belongs to.There is a label on the rear of the machine, located in the position shown below. The label containsdetails that identify the region your machine belongs to. Read the label.DUE2029](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-11.png)
![Note to AdministratorPasswordCertain configurations of this machine can be password-protected to prevent unauthorized modificationsby others. We strongly recommend you to create your own password immediately.The following are the operations that can be password-protected:• Entering the [Network Settings], [Wi-Fi Setup Wizard], or [Admin. Tools] menu using the controlpanelYou can access these menus without a password by factory default.The setting for creating a password can be found in [Admin. Tools].• Configuring the machine using Web Image MonitorYou can configure the machine using Web Image Monitor without a password by factory default.The setting for creating a password can be found in [Administrator Settings].For details about creating passwords, see page 121 "Configuring the Administrator Settings".List of OptionOption List Referred to asPaper Feed Unit PB1130 Paper feed unitxxxx Wireless LAN interface board• If Paper feed unit is attached, "Tray 2" appears on the machine's control panel.About IP AddressIn this manual, "IP address" covers both IPv4 and IPv6 environments. Read the instructions that arerelevant to the environment you are using.11](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-13.png)
![Interior12345DUE213No. Name Description1 Print Cartridge A replacement consumable that is required to make prints onpaper. It needs to be replaced when the alert indicator flashes red.For details about replacing the cartridge, see page 129"Replacing the Print Cartridge".2 Envelope Levers Lower these levers when copying or printing on envelopes. Pull upthese levers back when copying or printing on paper other thanenvelopes.Control Panel• When you push the [Power] key, wait at least a second after the indicator has lit up or gone out.Guide to Components15](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-17.png)
![DYG3191234567891011No. Name Description1 Display Displays the current status and messages.2 [Menu] key Press this key to configure or check the machine settings.Press the [Menu] key again to return to the initial screen.Also, you can use this key to enter numerical values whenspecifying settings.3 [Job Reset] key Press this key to cancel a job that is currently being printedor received.4 [Wi-Fi Direct] key Pressing this key while Wi-Fi is disabled activates Wi-Fi andreboots the machine automatically. Press this key while Wi-Fiis enabled to activate or deactivate the Wi-Fi Direct function.This indicator lights up blue when the Wi-Fi Direct function isactive. After a long press of this key, configure the WPSusing the PIN code or in PBC mode. For details, see SetupGuide.To use this key, the wireless LAN interface board needs tobe installed to the machine.1. Guide to the Machine16](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-18.png)
![No. Name Description5 NFC tag Connects a smart device to the machine when you touch thistag on a smart device.6 Data In Indicator Flashes when the machine is receiving data from acomputer. This indicator lights up when there is a LockedPrint file stored in the machine.7 Alert Indicator Flashes when the toner is nearly empty, or lights up redwhen the machine runs out of toner or a machine erroroccurs.8 [Power] key Press to turn the main power on or off.This indicator lights up blue when the machine is turned on.To turn off the machine, press and hold down this key for atleast three seconds.If you press this key for less than 3 seconds, the machineswitches to Energy Saver mode. To recover Energy Savermode, press this key again for less than 3 seconds.9 [Back] key Press to cancel the last operation or to return to the previouslevel of the menu tree.10 [OK] key Press this key to confirm settings and setting values, or moveto the next menu level.11 Scroll Keys Press to move the cursor in the direction indicated by the key.Guide to Components17](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-19.png)
![Using RICOH Smart Device ConnectorTo use RICOH Smart Device Connector, access the App Store or Google Play with your smart device,search for and download the "RICOH Smart Device Connector" application from the site.Check the App Store or Google Play to see the functions you can use on RICOH Smart DeviceConnector.1. Press the [Menu] key.DYG3372. Press the [ ] or [ ] key to select [Print List/Report], and then press the [OK] key.3. Press the [ ] or [ ] key to select [Maintenance Page], and then press the [OK] key.4. When a message appears, press the [OK] key.The Maintenance page including the QR code is printed.5. Start the application on the smart device, and then read the QR code.Follow the instructions displayed on the application.For details about how to connect a smart device to the machine using Near-field communication(NFC), see page 25 "Connecting a Smart Device to the Machine Using NFC".1. Guide to the Machine24](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-26.png)
![Connecting a Smart Device to the MachineUsing NFCThis section describes how to connect your smart device to the machine using NFC.Writing the Machine's Information to the NFC tag with a Smart Device1. Configure the network connection of the machine.2. Access the App Store or Google Play from your smart device, search for and downloadthe "RICOH Smart Device Connector" application from the site.3. Press the [Menu] key.DYG3374. Press the [ ] or [ ] key to select [Print List/Report], and then press the [OK] key.5. Press the [ ] or [ ] key to select [Maintenance Page], and then press the [OK] key.6. When a message appears, press the [OK] key.The Maintenance page including the QR code is printed.7. Start the application on the smart device, and then read the QR code.8. Write the machine's network information to the NFC tag using the application, and thentouch the NFC tag with the smart device.Using the Application on a Smart Device by Using NFC1. Start the application on the smart device, and then touch the NFC tag with the smartdevice.2. Print using "RICOH Smart Device Connector" by touching the NFC tag.Connecting a Smart Device to the Machine Using NFC25](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-27.png)
![Specifying Paper Type and Paper Size Usingthe Control PanelThis section explains how to specify the paper size and paper type using the control panel.• Paper type and size can also be specified using the printer driver. For details, see the printer driverHelp.• For prints from the bypass tray or Tray 1, you can select to print according to either the printerdriver settings or the control panel settings with [Bypass Tray Priority] or [Tray1 Priority] under[Paper Input]. For details about [Bypass Tray Priority] and [Tray1 Priority], see page 84 "TrayPaper Settings Menu".• If [Auto Continue] under system settings is enabled, printing stops temporarily if a paper type/sizeerror is detected. The printing restarts automatically with the settings made with the control panelafter about ten seconds. However, if the size of paper specified on the control panel and that of thepaper loaded in the paper tray or the paper size specified for the print job do not match whenprinting restarts, it may cause a paper jam. For details about [Auto Continue], see page 81"System Settings Menu".Specifying the Paper TypeThis section explains how to specify the paper type.1. Press the [Menu] key.DYG3372. Press the [ ] or [ ] key to select [Tray Paper Settings], and then press the [OK] key.3. Press the [ ] or [ ] key to select the paper type setting for the desired tray, and thenpress the [OK] key.4. Press the [ ] or [ ] key to select the desired paper type, and then press the [OK] key.5. Press the [Menu] key to return to the initial screen.Specifying Paper Type and Paper Size Using the Control Panel37](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-39.png)
![Specifying the Standard Paper SizeThis section explains how to specify the standard paper size.1. Press the [Menu] key.DYG3372. Press the [ ] or [ ] key to select [Tray Paper Settings], and then press the [OK] key.3. Press the [ ] or [ ] key to select the paper size setting for the desired tray, and then pressthe [OK] key.4. Press the [ ] or [ ] key to select the desired paper size, and then press the [OK] key.5. Press the [Menu] key to return to the initial screen.Specifying a Custom Paper SizeThis section explains how to specify a custom paper size.• Custom size paper cannot be loaded in tray 2.• When you perform printing, make sure that the paper size specified with the printer driver matchesthe paper size specified with the control panel. If a paper size mismatch occurs, a messageappears on the display. To ignore the error and print using mismatched paper, see page 63 "If aPaper Mismatch Occurs".2. Paper Specifications and Adding Paper38](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-40.png)
![1. Press the [Menu] key.DYG3372. Press the [ ] or [ ] key to select [Tray Paper Settings], and then press the [OK] key.3. Press the [ ] or [ ] key to select the paper size setting for the desired tray, and then pressthe [OK] key.4. Press the [ ] or [ ] key to select [Custom Size], and then press the [OK] key.5. Press the [ ] or [ ] key to select [mm] or [inch], and then press the [OK] key.6. Enter the width using the [Menu] key and [ ] or [ ] key, and then press the [OK] keytwice.7. Enter the length using the [Menu] key and [ ] or [ ] key, and then press the [OK] keytwice.8. Press the [Menu] key to return to the initial screen.Specifying Paper Type and Paper Size Using the Control Panel39](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-41.png)
![Specifying Paper Type and Paper Size UsingSmart Organizing MonitorThe procedure in this section is an example based on Windows 10. The actual procedure may varydepending on the operating system you are using.1. On the [Start] menu, open the pull-down list next to [SP 330_3710_Series SoftwareUtilities].2. Click [Smart Organizing Monitor for SP 330_3710_Series].Smart Organizing Monitor starts.3. If the machine you are using is not selected, click [Connect Printer], and then do one of thefollowing:• Select the machine's model.• Enter the IP address of the machine manually.• Click [Search Network Printer] to search the machine via the network.4. Click [OK].5. On the [User Tools] tab, click [Printer Configuration].If you are requested to enter an access code, enter the access code and then click [OK].The default access code is "Admin".6. On the [Paper Input] tab, select the paper type and paper size, and then click [OK].7. Click [Close].2. Paper Specifications and Adding Paper40](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-42.png)
![Specifying a Custom Paper Size1. On the [Start] menu, open the pull-down list next to [SP 330_3710_Series SoftwareUtilities].2. Click [Smart Organizing Monitor for SP 330_3710_Series].3. If the machine you are using is not selected, click [Connect Printer], and then do one of thefollowing:• Select the machine's model.• Enter the IP address of the machine manually.• Click [Search Network Printer] to search the machine via the network.4. Click [OK].5. On the [User Tools] tab, click [Printer Configuration].If you are requested to enter an access code, enter the access code and then click [OK].The default access code is "Admin".6. On the [Paper Input] tab, select [Custom Paper Size] in the [Paper Size] list.7. In the [Unit:] list, select [mm:] or [inch:].8. In the [Horizontal] box and [Vertical] box, specify the width and length.9. Click [OK].10. Click [Close].Specifying Paper Type and Paper Size Using Smart Organizing Monitor41](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-43.png)
![Specifying Paper Type and Paper Size UsingWeb Image MonitorThis section describes how to specify paper sizes and types using Web Image Monitor.1. Start the web browser and access the machine by entering its IP address.The top page of Web Image Monitor appears.2. Click [System Settings].3. Click [Tray Paper Settings].4. Select the paper type and paper size for the tray you want to use.5. Enter the administrator password if required.6. Click [OK].7. Close the web browser.Specifying a Custom Paper Size1. Start the web browser and access the machine by entering the IP address.2. Click [System Settings].3. Click [Tray Paper Settings].4. Select [Custom Size] in the [Paper Size] list.5. Select [mm] or [inch] and specify the width and length.6. Enter the administrator password if required.7. Click [OK].8. Close the web browser.2. Paper Specifications and Adding Paper42](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-44.png)
![Specifying Paper Type and Paper Size Usingthe Printer Driver• Make sure that the paper type and size specified with the printer driver matches the type and sizeof the paper loaded in the tray. Since this machine does not detect paper sizes automatically, thetype or size of the paper may be mismatched and the print job may not print correctly.When Using WindowsThe procedure in this section is an example based on Windows 10. The actual procedure may varydepending on the operating system you are using.PCL printer driver1. Open the [Printing Preferences] dialog box from the printer driver.For information of how to open the printer driver properties from [Devices and printers], seepage 60 "Displaying the Printing Preferences Dialog Box".The [Printing Preferences] dialog box appears.2. Click the [Paper] tab.3. In the [Input Tray:] list, select the paper tray you want to use for printing.4. In the [Paper Type:] list, select the type of paper that is loaded in the paper tray.Specifying Paper Type and Paper Size Using the Printer Driver43](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-45.png)
![5. Select the [Print On] check box and select the size of the paper that is loaded in thepaper tray.Clear the [Fit to Print Size] check box as necessary.6. Click [OK].PostScript printer driver1. Open the [Printing Preferences] dialog box from the printer driver.2. Click the [Paper/Quality] tab.3. In the [Paper Source:] list, select the paper tray you want to use for printing.4. In the [Media:] list, select the type of paper that is loaded in the paper tray.5. Click [OK].When Using OS XThe procedure in this section is an example based on OS X 10.11. The actual procedure may varydepending on the operating system you are using.1. Start System Preferences.2. Click [Printers & Scanners].3. Select the printer you are using.4. In the [Default paper Size:] list, select the size of the document to be printed.2. Paper Specifications and Adding Paper44](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-46.png)
![Supported Paper• After loading paper in the tray, specify the paper type and size using the control panel or usingSmart Organizing Monitor and the printer driver. This machine does not detect the paper sizeautomatically.• When loading custom size paper into Tray 1 or the bypass tray, specify the width and length usingthe control panel or using Smart Organizing Monitor and the printer driver.• When printing on custom size paper from the bypass tray, you can print without specifying thepaper type or paper size from the control panel depending on the settings for [Bypass Priority].Tray 1Type Size Weight CapacityPlain PaperRecycled PaperThick Paper 1Thick Paper 2Thin PaperLetterheadPreprinted PaperLabel PaperPrepunched PaperBond PaperCardstockColor PaperSpecial PaperA4, B5 JIS, A5 LEF (210 × 148mm), A5, B6 JIS, A6, 81/2 ×14, 81/2 × 11, 51/2 × 81/2,81/2 × 13, 16K, 81/2 ×132/5, 81/2 × 133/5, 8.11 ×13.352 to 162 g/m2(14 to 43 lb.)250(80 g/m2, 20 lb.)Supported Paper45](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-47.png)
![Item DescriptionDuplex supported size NoneThin PaperItem DescriptionPaper thickness 52 to 64 g/m2 (14 to 16 lb.)Supported paper tray Can be used with any of the paper trays.*1Duplex supported size A4, 81/2 × 14, 81/2 × 11, 81/2 × 13, 81/2 × 132/5, 81/2 × 133/5,8.11 × 13.3*1 You can use thin paper that is 60 g/m2 or more when using Tray 2 or duplex function.Recycled PaperItem DescriptionPaper thickness 75 to 90 g/m2 (20 to 24 lb.)Supported paper tray Can be used with any of the paper trays.Duplex supported size A4, 81/2 × 14, 81/2 × 11, 81/2 × 13, 81/2 × 132/5, 81/2 × 133/5,8.11 × 13.3Notes If the paper thickness is outside the specified range, select [Thin Paper],[Plain Paper], [Thick Paper 1], or [Thick Paper 2].Color PaperItem DescriptionPaper thickness 75 to 90 g/m2 (20 to 24 lb.)Supported paper tray Can be used with any of the paper trays.Duplex supported size A4, 81/2 × 14, 81/2 × 11, 81/2 × 13, 81/2 × 132/5, 81/2 × 133/5,8.11 × 13.3Supported Paper49](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-51.png)
![Item DescriptionNotes If the paper thickness is outside the specified range, select [Thin Paper],[Plain Paper], [Thick Paper 1], or [Thick Paper 2].Special PaperItem DescriptionPaper thickness xxxxSupported paper tray xxxxDuplex supported size xxxxNotes xxxxPreprinted PaperItem DescriptionPaper thickness 75 to 90 g/m2 (20 to 24 lb.)Supported paper tray Can be used with any of the paper trays.Duplex supported size A4, 81/2 × 14, 81/2 × 11, 81/2 × 13, 81/2 × 132/5, 81/2 × 133/5,8.11 × 13.3Notes If the paper thickness is outside the specified range, select [Thin Paper],[Plain Paper], [Thick Paper 1], or [Thick Paper 2].Prepunched PaperItem DescriptionPaper thickness 75 to 90 g/m2 (20 to 24 lb.)Supported paper tray Can be used with any of the paper trays.Duplex supported size A4, 81/2 × 14, 81/2 × 11, 81/2 × 13, 81/2 × 132/5, 81/2 × 133/5,8.11 × 13.32. Paper Specifications and Adding Paper50](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-52.png)
![Item DescriptionNotes If the paper thickness is outside the specified range, select [Thin Paper],[Plain Paper], [Thick Paper 1], or [Thick Paper 2].LetterheadItem DescriptionPaper thickness 100 to 130 g/m2 (27 to 24 lb.)Supported paper tray Can be used with any of the paper trays.*1Duplex supported size A4, 81/2 × 14, 81/2 × 11, 81/2 × 13, 16K, 81/2 × 132/5, 81/2 ×133/5, 8.11 × 13.3Notes Paper that has a thickness outside the specified range cannot be printedonto.*1 You can use Letterhead that is 105 g/m2 or less when using Tray 2 or duplex function.Bond PaperItem DescriptionPaper thickness 100 to 160 g/m2 (27 to 43 lb.)Supported paper tray Tray 1 and bypass trayDuplex supported size NoneNotes If the paper thickness is outside the specified range, select [Thin Paper],[Plain Paper], [Thick Paper 1], or [Thick Paper 2].CardstockItem DescriptionPaper thickness 100 to 160 g/m2 (27 to 43 lb.)Supported paper tray Tray 1 and bypass trayDuplex supported size NoneSupported Paper51](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-53.png)
![Item DescriptionNotes If the paper thickness is outside the specified range, select [Thin Paper],[Plain Paper], [Thick Paper 1], or [Thick Paper 2].Label PaperItem DescriptionPaper thickness 100 to 160 g/m2 (27 to 43 lb.)Supported paper tray Tray 1 and bypass trayDuplex supported size NoneNotes Avoid using adhesive label paper on which glue is exposed. Glue may stickto the inner parts of the machine, which can cause paper feed problems,deterioration in print quality, or premature wear of the print cartridge'sphoto conductor unit.EnvelopeItem DescriptionSupported paper tray Bypass trayDuplex supported size NoneNotes• Avoid using self-adhesive envelopes. They may cause machine malfunctions.• Paper can be loaded only up to the lower of the two paper limit marks of the tray.• If printed envelopes come out badly creased, load the envelopes in the opposite direction. Also,configure the printer driver to rotate the print object 180 degrees. For details about changing theorientation see the printer driver Help.• Environmental factors can degrade the print quality on both recommended and non-recommendedenvelopes.• If envelopes are severely curled after printing, flatten them by bending them back against the curl.• After printing, envelopes sometimes have creases along their long edges and toner smear on theirunprinted sides. Print images might also be blurred. When printing large, black-solid areas, stripingcan occur as a result of the envelopes overlapping.2. Paper Specifications and Adding Paper52](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-54.png)
![Configuring Option Settings for the PrinterWhen bidirectional communication works correctly, your computer obtains information about option,paper size and paper feed direction settings from the machine automatically. Bidirectionalcommunication also allows you to monitor machine status.Conditions for Bidirectional CommunicationTo support bidirectional communication, the following conditions must be met:When connected with the network• The Standard TCP/IP port must be used.• In addition to the above, one of the following conditions must also be met:• The TCP/IP protocol or the IPP protocol is used. (When using the IPP protocol, the IPPport name must include the IP address.)When connected with USB• The machine must be connected to the computer's USB port using the USB interface cable.• The computer must support bidirectional communication.• [Enable bidirectional support] must be selected, and [Enable printer pooling] must not beselected on the [Ports] tab with the printer driver.If Bidirectional Communication is DisabledThis section describes how to set up option and setting of paper size for each tray on your computermanually.• Manage Printers permission is required to change the printer properties. Log on as anAdministrators group member.When Using WindowsThe procedure in this section is an example based on Windows 10.1. On the [Start] menu, select [Control Panel] under [Windows System].2. Click [view devices and printers].3. Right-click the machine's icon, and then click [Printer properties].4. Click the [Accessories] tab.5. Select options installed from the [Options] area, and then make the necessary settings.3. Printing Documents58](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-60.png)
![6. Click [Paper Size Settings] tab.7. In [Input Tray:] select which trays to use, and then, in [Paper Size:] select the size of thepaper that you want to load in each tray.Click [Update] to apply the setting for each tray.8. Click [Apply].9. Click [OK] to close the printer properties window.When Using OS XThe following procedure is explained using OS X 10.11 as an example.1. Start System Preferences.2. Click [Printers & Scanners].3. Select the printer you are using, and then click [Options & Supplies...].4. Click [Options], and then configure settings as needed.5. Click [OK].6. Quit System Preferences.Configuring Option Settings for the Printer59](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-61.png)
![Displaying the Printing Preferences Dialog BoxTo change the default settings of the printer driver, configure settings in the [Printing preferences] dialogbox.To change the default settings of all applications, open the [Printing preferences] dialog box from theOS. For details, see page 60 "Displaying the Printing Preferences Dialog Box from the [Start] Menu".To change the default settings of a specific application, open the [Printing preferences] dialog box fromthat application. For details, see page 60 "Displaying the Printing Preferences Dialog Box in anApplication".Displaying the Printing Preferences Dialog Box from the [Start] MenuThis section explains how to open the [Printing preferences] dialog box from [Devices and Printers].• When the printer driver is distributed from the print server, the setting values specified by the serverare displayed as the default for [Printing Defaults...].• You cannot configure different print settings for each user. The settings configured in this dialog boxare used as the default.1. On the [Start] menu, select [Control Panel] under [Windows System].2. Click [view devices and printers].3. Right-click the icon of the printer you want to use.4. Click [Printing preferences].Displaying the Printing Preferences Dialog Box in an ApplicationYou can make printer settings for a specific application. To make printer settings for a specificapplication, open the [Printing preferences] dialog box from that application.The settings displayed in the [Printing preferences] dialog box opened from the [Devices and Printers]window are applied as the default in the [Printing preferences] dialog box opened in an application.When printing from an application, modify the settings as required.The screens displayed may differ depending on the application. The following procedure explains howto print documents from an application using WordPad in Windows 10 as an example.Displaying the printing preferences dialog box in an application when usingWindows1. Click [File] in the upper left corner of the window, and then click [Print].3. Printing Documents60](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-62.png)
![2. In the [Select Printer] list, select the printer you want to use.3. Click [Preferences].• Procedures for opening the [Printing preferences] dialog box vary depending on the application.For details, see the printer driver Help or the manuals provided with the application.Displaying the Printing preferences Dialog Box in an Application When Using OS XThe following procedure is explained using OS X 10.11 as an example.1. Open the document to print.2. Select [Print...] on the [File] menu.3. Check that the machine name or IP address you are using is selected in the [Printer:]popup menu.If the machine name or IP address you are using is not selected in the [Printer:] list, click the list, andthen select the machine.Displaying the Printing Preferences Dialog Box61](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-63.png)
![Basic Operation of PrintingThe following procedure explains how to perform basic printing.The procedure in this section is an example based on Windows 10. The actual procedure may varydepending on the operating system you are using.For details of printing options, see the printer driver Help.1. Open the printer properties dialog box in your document's application.For details about each setting, click [Help]. You can also click the information icons to showconfiguration information.2. Set printing options as necessary, and then click [OK].The printer properties dialog box closes.3. Click [Print].• You can specify which paper tray is selected first in [Paper Tray Priority] under [Tray Paper Settings]menu when the trays are automatically selected while you are printing. For details about [TrayPaper Settings], see page 84 "Tray Paper Settings Menu".3. Printing Documents62](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-64.png)
![• If a paper jam occurs, printing stops after the current page has been printed out. After the jammedpaper is removed, printing restarts from the jammed page automatically. For details about how toremove the jammed paper, see page 145 "Removing Paper Jams".• After printing on envelopes, make sure to pull up the levers for printing on envelopes back to theiroriginal positions. Leaving the levers lowered can cause print quality problems when printing onpaper other than envelopes. For details about the levers for printing on envelopes, see page 28"Loading Paper".If a Paper Mismatch OccursThe machine reports an error if:• The paper size does not match the print job's settings when [Size Mismatch Detection] under [TrayPaper Settings] is enabled.• The paper type does not match the print job's settings when [Input Tray:] is set to [Auto Tray Select].There are two ways to resolve these errors:Continue printing using mismatched paperIgnore the error and print using mismatched paper.Cancel the print jobCancel printing.• For details about [Size Mismatch Detection], see page 84 "Tray Paper Settings Menu".• If [Auto Continue] under [System Settings] is enabled, the machine ignores the paper type and sizesettings and prints on whatever paper is loaded. Printing stops temporarily when the error isdetected, and restarts automatically after about ten seconds using the settings made on the controlpanel. For details about [Auto Continue], see page 81 "System Settings Menu".Continuing printing using mismatched paperIf the paper is too small for the print job, the printed image will be cropped.Basic Operation of Printing63](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-65.png)
![1. Press the [OK] key.DYG401Canceling a Print JobYou can cancel print jobs using either the machine's control panel or your computer, depending on thestatus of the job.Canceling a print job before printing has startedWindows1. Double-click the printer icon on the task tray of your computer.2. Select the print job you want to cancel, click the [Document] menu, and then click[Cancel].3. Click [Yes].OS X1. Start System Preferences.2. Click [Printers & Scanners].3. Select the printer you are using, and then click [Open Print Queue...].4. Select the queue you want to delete.5. Click [×].• If you cancel a print job that has already been processed, printing may continue for a few pagesbefore being canceled.• It may take a while to cancel a large print job.3. Printing Documents64](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-66.png)
![Canceling a print job while printing1. Press the [Job Reset] key.DYG402Basic Operation of Printing65](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-67.png)
![Printing Confidential DocumentsBy the Locked Print function, you can password-protect print jobs.This means that your job is printed only after you enter the password using the machine's control panel.This function prevents unauthorized users from seeing sensitive documents at the machine.• This function is only available when using the PCL printer driver, and printing from a computerrunning a Windows operating system.• The procedure in this section is an example based on Windows 10.Storing a Locked Print fileThis section explains how to store a Locked Print file in the machine using the printer driver.You can also store a Locked Print file in the machine using RICOH Smart Device Connector. For detailsabout RICOH Smart Device Connector, see the manuals for RICOH Smart Device Connector.1. Open the file you want to print on your computer.2. On the [File] menu, click [Print...].3. In the [Select Printer] area, select the name of this machine, and then click [Preferences].4. Click the [Setup] tab, and then select the [Locked Print] check box.The [Password:] and [User ID:] text boxes become available.The [User ID:] text box contains the login user name of your computer account or the user codeused for the previous Locked Print job.5. Type the password (containing 4 to 8 digits) and user ID (containing 1 to 9 alphanumericcharacters), and then click [OK].The user ID will be used to identify your Locked Print file on the machine's control panel.6. Execute a print command.The print job is stored in the machine as a Locked Print file. You can print the file by entering thepassword using the control panel.• The Locked Print file is automatically erased from the machine's memory when it is printed out, orwhen the machine's power is turned off.• The machine can store up to 5 jobs or 5 MB of Locked Print data at a time.• Even if the machine cannot store any more Locked Print files, the machine holds a new Locked Printfile for the period of time specified in [Locked Print] under system settings before canceling the job.3. Printing Documents66](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-68.png)
![Within this time, you can print or delete the new Locked Print file. You can also print or delete anexisting Locked Print file so that the new Locked Print file can be stored in the machine.Printing a Locked Print FileWhen there is a Locked Print file stored in the printer, "Locked Print Job" and "Press User Tools key."appears on the printer's control panel display.Use the following procedure to unlock and print the Locked Print file.1. Press the [Menu] key.2. Press the [ ] or [ ] key to select the file you want to print, and then press the [OK] key.Identify the Locked Print file by checking its time stamp and user ID.3. Press the [ ] key to select [Print].4. Press the [Menu] key.5. Press the [ ], [ ], [ ], or [ ] key to select the number you want to enter, and then pressthe [OK] key.6. Repeat Steps 4 and 5 to enter all the numbers you want to enter.7. After entering all the numbers, press the [OK] key.The Locked Print file is printed.Deleting a Locked Print FileWhen there is a Locked Print file stored in the printer, "Locked Print Job" and "Press User Tools key."appears on the printer's control panel display.Use the following procedure to delete a Locked Print file. You do not need to enter a password to deletea Locked Print file.1. Press the [Menu] key.2. Press the [ ] or [ ] key to select the file you want to delete, and then press the [OK] key.Identify the Locked Print file by checking its time stamp and user ID.3. Press the [ ] key to select [Delete].The Locked Print file is deleted.If there are Locked Print files/logs remaining in the printer, the display returns to the list of LockedPrint files/logs. If there are none remaining, the display returns to the initial screen.Printing Confidential Documents67](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-69.png)
![Print Output FunctionsYou can specify the form of print outputs according to your purposes. This section briefly describes someof the settings that you can specify.Printing multiple sets of a documentYou can print multiple sets of the same document.Collating the output in document batchesYou can print complete sets of a multiple-page document one set at a time (P1, P2, P1, P2 ...). If thisfunction is not used when printing multiple sets, prints will be output in page batches (P1, P1, P2,P2 ...). This function is useful when, for example, making presentation materials.Changing orientation or rotating the imageYou can change the orientation of an image to portrait or landscape. You can also rotate theimage by 180 degrees. Use rotation to prevent an image from being printed upside down whenusing paper with a predefined top and bottom (such as letterhead paper).Printing multiple pages per sheetYou can print multiple pages onto one sheet of paper.When using this function, a suitable reduction ratio is selected automatically based on the papersize and the number of pages you want to fit on each sheet.Printing on both sides of paper (duplex printing)You can print on both sides of paper.Reducing or enlarging the documentYou can reduce or enlarge documents by a specific ratio, from 25% to 400% in 1% increments.You can also reduce or enlarge documents automatically to fit a specific paper size. This function isuseful, for example, when printing Web pages.If the [Enable Large Papers] option is selected, A3/11 × 17/B4/8K documents can be scaled toa size that the machine supports, so that it can then be printed out.Not printing of blank pagesIf a print job contains blank pages, they can be prevented from being printed.Note that this setting has higher priority than [Blank Page Print] under printer feature settings of thecontrol panel.Printing with a cover pageYou can add a cover page to the print job.You can select to leave the cover page blank, or print the first page of the document on the coverpage. If a cover page is inserted into a duplex job, you can print on its back side also.Paper for the cover page can either be the same as or different from the remaining pages.3. Printing Documents70](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-72.png)
![Printing on custom size paperYou can print using non-standard size paper by specifying the size of the paper as custom size.To specify the custom paper size, select [Custom Paper Size] from the [Document Size:] list, andthen click the [Custom Paper Size...] button in the lower part of the dialog box to configure thepaper size.Superimposing text on prints (watermark)You can superimpose watermark text on prints. Various predefined watermarks are provided. Youcan also create your own watermarks.• Some of the functions described above might not be available depending on the printer driver oroperating system. For details, see the printer driver Help.Using Various Print Functions71](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-73.png)
![4. Configuring the Machine Using theControl PanelThis chapter describes how to configure the machine using the control panel.Basic Operation1. If you want to configure the machine's system settings, press the [Menu] key.DYG3372. Press the [ ] or [ ] key to select the settings you want to use.3. To confirm setting items and values displayed, press the [OK] key.4. To go back to the previous item, press the [Back] key.73](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-75.png)
![Menu ChartThis section lists the parameters included in each menu.For details about configuring the machine using Web Image Monitor, see page 94 "Using WebImage Monitor".• Some items might not appear depending on the model type or machine's configuration.• Some items can also be configured using Web Image Monitor.Admin. Tools[Energy Saver Mode], [Language], [Reset Settings], [PCL6 Mode], [Admin. Tools Lock], [IPsec]Printer Features[List/Test Print], [System], [PCL Menu], [PS Menu]System Settings[I/O Timeout], [Auto Continue], [Toner Saving], [Supplies Status], [Printer Registration], [LowHumidity Mode], [Image Density]Tray Paper Settings[Paper Type: Tray 1], [Paper Type: Tray 2], [Paper Type: Bypass Tray], [Paper Size: Tray 1],[Paper Size: Tray 2], [Paper Size: Bypass Tray], [Bypass Tray Priority], [Paper Tray Priority], [SizeMismatch Detection]Wi-Fi Setup WizardFor details, see Setup Guide.Network Settings[Wired (Ethernet)], [Wireless (Wi-Fi)], [IPv4 Configuration], [IPv6 Configuration]Print List/Report[Configuration Page], [Maintenance Page]4. Configuring the Machine Using the Control Panel74](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-76.png)
![Administrator Tools MenuEnergy Saver Mode 1The machine enters Energy Saver mode 1 if the machine has been idle for about 30 seconds. Ittakes less time to recover from Energy Saver mode 1 than from power-off state or Energy Savermode 2, but power consumption is higher in Energy Saver mode 1 than in Energy Saver mode 2.Default: [Off]• Off• On (30 seconds)Energy Saver Mode 2The machine enters Energy Saver mode 2 after the period of time specified for this setting ispassed. The machine consumes less power in Energy Saver mode 2 than in Energy Saver mode 1,but it takes longer to recover from Energy Saver mode 2 than from Energy Saver mode 1.• EuropeDefault: [30sec]• On (1 to 20 minutes)• 30sec• Off• Countries other than European countriesDefault: [30sec]• On (1 to 240 minutes)• 30sec• OffLanguageSpecifies the language used on the screen and in reports.The default value for this setting is the language you have specified during the Initial Setup, which isrequired after turning on the machine for the first time.You can select the language you want to use. Available languages are as follows:English, German, French, Italian, Spanish, Dutch, Swedish, Norwegian, Danish, Finnish,Portuguese,Czech, Hungarian, Polish, Japanese, Simplified Chinese, Russian, Brazilian Portuguese,Turkish, Traditional Chinese, Arabic, KazakhReset SettingsBe sure not to clear the settings by mistake.• Reset All SettingsAdministrator Tools Menu75](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-77.png)
![Resets the machine's settings to their defaults except the following:• Language settings• Network settingsPress the [OK] key to execute. Press the [Back] key to exit to the previous level of the menutree without clearing the settings.• Reset Network SettingsResets the network settings to their defaults.Press the [OK] key to execute. Press the [Back] key to exit to the previous level of the menutree without clearing the settings.PCL6 ModeSet this to [Universal] when using the Universal Driver and to [SP 330/2300/3700/3710] whenusing the normal driver.Default: [SP 330/2300/3700/3710]• Universal• SP 330/2300/3700/3710Admin. Tools LockSpecifies a four-digit password for accessing the [Network Settings], [Wi-Fi Setup Wizard], and[Admin. Tools] menus.Do not forget this password.Default: [Off]• On (0000 to 9999)• OffIPsecSelects whether to enable or disable IPsec.This function appears only when a password is specified under [Admin. Tools Lock].Default: [Inactive]• Inactive• Active4. Configuring the Machine Using the Control Panel76](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-78.png)
![Printer Features MenuList/Test PrintPrints lists showing configurations on the machine.The lists will be printed using the tray set for [Printer] under [Paper Tray Priority] in [Tray Paper Settings]on A4 or Letter size paper.• Test PagePrints a test page for checking the single-sided printing condition. The test page contains networksettings.• PCL Font ListPrints installed PCL font list.• PS Font ListPrints installed PostScript font list.• Duplex Test PagePrints a test page for checking the duplex printing condition.SystemCopiesSets the machine to print the specified number of sets.This setting is disabled if the number of pages to print is specified by the printer driver.Default: "1"• 1 – 999Sub Paper SizeSets the printer to print onto paper of another size if the specified paper is not loaded in any tray.Alternative sizes are preset to A4 and Letter.Default: [Off]• Off• AutoDefault PageSizeSpecifies the paper size to be used when the paper size is not specified in the print job.Default: (mainly Europe and Asia) [A4], (mainly North America) [8 1/2 ×11]Printer Features Menu77](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-79.png)
![• A4, 8 1/2 × 11, B5 JIS, B6 JIS, A5 LEF, A5 SEF, A6, 8 1/2 × 14, 8 1/2 × 13, 8 1/2 × 132/5, 8 1/2 × 13 3/5, 16K, 8.11 × 13.3, 5 1/2 × 8 1/2, 4 1/8 × 9 1/2, 3 7/8 × 7 1/2,DLEnv, C6 Env, C5 EnvDuplexSets the printer to print on both sides of paper according to the specified binding method.Default: [Off]• Off• Short Edge Bind• Long Edge BindBlank Page PrintSets the printer to print blank pages.Note that this setting has lower priority than the printer driver's blank page setting.When cover sheet printing is enabled from the printer driver, cover sheets are inserted even if youselect [Off].Default: [On]• On• OffPrint Error ReportSets the printer to print an error page when the printer detects a printer or memory error.Default: [Off]• On• OffPCL MenuSpecifies conditions when using PCL for printing.• OrientationSpecifies the page orientation.Default: [Portrait]• Portrait• Landscape• Form LinesSpecifies the number of lines per page between 5 and 128.Default: (mainly Europe and Asia) [64], (mainly North America) [60]• Font NumberSpecifies the ID of the default font you want to use between 0 and 89.4. Configuring the Machine Using the Control Panel78](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-80.png)
![Default: "0"• Point SizeSpecifies the point size you want to use for the default font between 4.00 and 999.75 in 0.25increments.Default: [12.00 points]• Font PitchSpecifies the number of characters per inch you want to use for the default font between 0.44and 99.99 in 0.01 increments.This setting is effective only for fixed-space fonts.Default: [10.00 pitch]• Symbol SetSpecifies the character set for the default font. Available sets are as follows: PC-8, PC-8 D/N,PC-850, PC-852, PC-858, PC8-TK, Win L1, Win L2, Win L5, Desktop, PS Text, VN Intl, VNUS,MS Publ, Math-8, PS Math, VN Math, Pifont, Legal, ISO 4, ISO 6, ISO 11, ISO 15, ISO 17,ISO 21, ISO 60, ISO 69, Win 3.0, MC Text, ISO L6, ISO L9, PC-775, PC-1004, Win Balt,Roman-8,Roman-9, ISO L1, ISO L2, ISO L5Default: [PC-8]• Courier FontSpecifies a courier-type font.Default: [Regular]• Regular• Dark• Ext.A4 WidthSets the printer to extend the width of the printable area of A4 size paper, reducing sidemargin width.Default: [Off]• Off• On• Append CR to LFSets the printer to append a CR code to each LF code to print text data clearly.Default: [Off]• Off• OnPrinter Features Menu79](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-81.png)
![• ResolutionSpecifies the print resolution in dots per inch.Default: [600 × 600 dpi]• 600 × 600 dpiPS Menu• ResolutionSpecifies the print resolution in dots per inch.Default: [600 × 600 dpi]• 600 × 600 dpi• 1200 × 1200 dpi4. Configuring the Machine Using the Control Panel80](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-82.png)
![System Settings MenuI/O Timeout• USBSpecifies how many seconds the machine waits for print data, if the data is interrupted while itis being sent from the computer via USB. If the machine does not receive any more data withinthe time specified here, the machine only prints the data it has received. If printing is frequentlyinterrupted by data from other ports, increase the timeout period.Default: [60 sec.]• 15 sec.• 60 sec.• 300 sec.• NetworkSpecifies how many seconds the machine waits for print data, if the data is interrupted while itis being sent from the computer via network. If the machine does not receive any more datawithin the time specified here, the machine only prints the data it has received. If printing isfrequently interrupted by data from other ports, increase the timeout period.Default: [15 sec.]• 15 sec.• 60 sec.• 300 sec.• Locked PrintSpecifies how many seconds the machine holds a new Locked Print file, when the machinecannot store any more Locked Print files. Within this time, you can print or delete the newLocked Print file. You can also print or delete an existing Locked Print file so that the newLocked Print file can be stored in the machine.Default: [60 seconds]• 0 to 300 seconds, in increments of 1 second• Fixed USB PortSpecifies whether the same printer driver can be used for multiple machines or not under USBconnection.Default: [Off]• OffYou must install the printer driver separately for individual machines, because themachine other than the original will be recognized as a new device upon USBconnection.System Settings Menu81](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-83.png)
![• OnThe same printer driver you have installed in your computer can be used with anymachine other than the one originally used for installation, if the machine is of the samemodel.• Export to NFCSpecifies whether or not to synchronize the data you have configured using the control paneland Web Image Monitor with the data stored in NFC.You can read and write the data in NFC by using RICOH Smart Device Connector.Default: [On]• OffDoes not synchronize the data you have configured using the control panel and WebImage Monitor with the data stored in NFC.• OnSynchronizes the data you have configured using the control panel and Web ImageMonitor with the data stored in NFC.Auto ContinueSets the printer to ignore an error with paper size or type and continue printing. The printing stopstemporarily when an error is detected, and restarts automatically after about ten seconds using thesettings made on the control panel. However, if the size of paper specified on the control paneland that of the paper loaded in the paper tray or the paper size specified for the print job do notmatch when printing restarts, it may cause a paper jam.Default: [Off]• Off• OnToner SavingSets the machine to print using a reduced amount of toner.Default: [Off]• Off• OnSupplies StatusDisplays information about consumables. To replace the fusing unit, transfer roller, or paper feedroller, contact your sales or service representative.• Print Cart.• Fusing Unit• Transfer Roller• Paper Feed Roller4. Configuring the Machine Using the Control Panel82](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-84.png)
![Printer RegistrationAdjust the registration of each tray if necessary. You can adjust the registration value between -15and +15 (that is, -1.5 and +1.5 mm, in 0.1 mm increments).Default: 0 for all parameters• Horiz.: Tray 1Select this to adjust the tray 1 registration horizontally.• Vert.: Tray 1Select this to adjust the tray 1 registration vertically.• Horiz.: Tray 2Select this to adjust the tray 2 registration horizontally.• Vert.: Tray 2Select this to adjust the tray 2 registration vertically.• Horiz.: Bypass TraySelect this to adjust the bypass tray registration horizontally.• Vert.: Bypass TraySelect this to adjust the bypass tray registration vertically.• Horiz.: Duplex: BackSelect this to adjust the registration of the back of duplex printing horizontally.• Vert.: Duplex: BackSelect this to adjust the registration of the back of duplex printing vertically.Low Humidity ModeIf the machine is used in a room where humidity level is low, black lines of a few millimeters thickmay appear on printouts with 75-millimeter spaces in between. Selecting [On] for this setting mayprevent these lines from appearing (wait for about one day until this setting becomes effective).Note that when this setting is enabled, the machine automatically performs self-maintenance inevery 10 minutes.Default: [Off]• Off• OnImage DensityAdjusts the density of images on prints.Default: [0]• -3 to +3System Settings Menu83](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-85.png)
![Tray Paper Settings MenuPaper Type: Tray 1Specifies the paper type for Tray 1.Default: [Plain Paper]• Thin Paper, Plain Paper, Thick Paper 1, Recycled Paper, Color Paper, Letterhead, Preprinted,Prepunched, Label Paper, Bond Paper, Cardstock, Thick Paper 2, Special PaperPaper Type: Tray 2Specifies the paper type for Tray 2.This setting appears only when the optional paper feed unit is installed.Default: [Plain Paper]• Thin Paper, Plain Paper, Thick Paper 1, Recycled Paper, Color Paper, Letterhead, PrepunchedPaper, Preprinted Paper, Special PaperPaper Type: Bypass TraySpecifies the paper type for the bypass tray.Default: [Plain Paper]• Thin Paper, Plain Paper, Thick Paper 1, Recycled Paper, Color Paper, Letterhead, PrepunchedPaper, Preprinted Paper, Label Paper, Bond Paper, Cardstock, Envelope, Thick Paper 2,Special PaperPaper Size: Tray 1Specifies the paper size for Tray 1.Default: (mainly Europe and Asia) [A4], (mainly North America) [8 1/2 x11]• A4, B5 JIS, A5 SEF, 8 1/2 × 14, 8 1/2 × 11, 8 1/2 × 13, 16K, Custom Size, 5 1/2 × 81/2, B6 JIS, A6, A5 LEF, 8.5 × 13.4, 8.5 × 13.6, 8.11 × 13.3Paper Size: Tray 2Specifies the paper size for Tray 2.This setting appears only when the optional paper feed unit is installed.Default: (mainly Europe and Asia) [A4], (mainly North America) [8 1/2 ×11]• A4, 8 1/2 × 11, B5 JIS, A5 SEF, 81/2 × 14, 8.5 × 13.4, 5 1/2 × 8 1/2Paper Size: Bypass TraySpecifies the paper size for the bypass tray.Default: (mainly Europe and Asia) [A4], (mainly North America) [8 1/2 ×11]4. Configuring the Machine Using the Control Panel84](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-86.png)
![• A4, B5 JIS, A5 SEF, 8 1/2 × 14, 8 1/2 × 11, 8 1/2 × 13, 16K, Custom Size, 4 1/8 × 91/2, 3 7/8 × 7 1/2, C5 Env, C6 Env, DL Env, 5 1/2 × 8 1/2, B6 JIS, A6, A5 LEF, 8.5 ×13.4, 8.5 × 13.6, 8.11 × 13.3Bypass Tray PrioritySpecifies how print jobs using the bypass tray are handled.Default: [Machine Setting(s)]• Machine Setting(s)The paper settings configured on the machine's control panel are applied to all print jobs. Anerror occurs when the paper settings specified by the printer driver or the print command donot match the machine's settings.• Any Size/TypePrinting proceeds even if the paper size/type settings of the printer and printer driver do notmatch. However, if the paper is too small for the print job, the printed image will be cropped.• Any Custom Size/TypeThe printer prints custom size print jobs according to the printer driver’s settings and printsstandard size print jobs according to the printer's settings.For custom size print jobs, printing proceeds even if the paper size/type settings of the printerand printer driver do not match. However, if the paper is too small for the print job, the printedimage will be cropped.For standard size print jobs, an error will occur if the paper size/type settings of the printerand printer driver do not match.Paper Tray PrioritySpecifies the tray that the printer uses first for printer jobs.If multiple trays contain valid paper, the first tray the printer finds will be used for printing; when thattray runs out of paper, the printer automatically switches to the next tray to continue printing.[Tray 2] appears only when the optional paper feed unit is installed.Default: [Tray 1]• Tray 1• Tray 2• Bypass TraySize Mismatch DetectionSets the machine to report an error if the paper size does not match the print job's settings.Default: [Off]• On• OffTray Paper Settings Menu85](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-87.png)
![Wi-Fi Setup WizardYou can enable wireless connections by following the wizard's instructions. For details, see Setup Guide.If [Enable Wireless (Wi-Fi)] in [Wireless (Wi-Fi)] under [Network Settings] is set to [Disable], the Wi-FiSetup Wizard does not appear.4. Configuring the Machine Using the Control Panel86](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-88.png)
![Network Settings MenuWired (Ethernet)• MAC AddressDisplays the machine's MAC address.• Ethernet SpeedDisplays the current Ethernet speed setting.• 100Mbps Full Duplex• 100Mbps Half Duplex• 10Mbps Full Duplex• 10Mbps Half Duplex• Ethernet UnavailableAppears when a network cable is not connected.• Set Ethernet SpeedSpecifies the speed for Ethernet communication. Select a speed that matches your networkenvironment.For most networks, the default setting is the optimum setting.Default: [Auto Select]• Auto Select• 100Mbps Full Duplex• 100Mbps Half Duplex• 10Mbps Full Duplex• 10Mbps Half DuplexWireless (Wi-Fi)• Enable Wireless (Wi-Fi)Select whether to enable or disable Wireless LAN.If [Disable] is set, [Wireless (Wi-Fi) Status], [MAC Address], [Current Connection], and [SetupWizard] are not displayed.Default: [Disable]• Disable• Enable• Wireless (Wi-Fi) StatusDisplays the current connection status.• MAC AddressNetwork Settings Menu87](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-89.png)
![Displays the machine's MAC address.• Current ConnectionDisplays detailed information about the connection, such as the SSID and the wireless signalstrength.• Input SSIDInput the SSID of the machine.• WPSConnects with one touch using WPS (Wi-Fi Protected Setup). For details, see Setup Guide.• PBC• PIN• Wi-Fi DirectInput the SSID of the machine to configure Wi-Fi Direct.• WiFi Direct PSWInput SSID to set a password for Wi-Fi Direct.• Wireless TypeSelect 2.4 GHz or 5 GHz as the wireless LAN frequency.Default: [2.4 GHz]• 2.4 GHz• 5 GHz• Connection ModeSelect wireless (Wi-Fi) or wired (Ethernet) as the method to connect to the machine.IPv4 Configuration• DHCPSets the machine to receive its IPv4 address, subnet mask, and default gateway addressautomatically from a DHCP server.Default: [Active]• Active• Inactive• IP AddressSpecifies the machine's IPv4 address when DHCP is not used.Use this menu to check the current IP address when DHCP is used.Default: XXX.XXX.XXX.XXXThe numbers represented by "X" vary according to your network environment.• Subnet Mask4. Configuring the Machine Using the Control Panel88](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-90.png)
![Specifies the machine's subnet mask when DHCP is not used.Use this menu to check the current subnet mask when DHCP is used.Default: XXX.XXX.XXX.XXXThe numbers represented by "X" vary according to your network environment.• Gateway AddressSpecifies the machine's default gateway address when DHCP is not used.Use this menu to check the current default gateway address when DHCP is used.Default: XXX.XXX.XXX.XXXThe numbers represented by "X" vary according to your network environment.• IP Address MethodDisplays the IP address acquisition method.• DHCP• Auto IP• Manual Config.• Default IP• Wi-Fi Direct IP AddrDisplays the IP address of Wi-Fi Direct.IPv6 Configuration• IPv6Selects whether to enable or disable IPv6.Default: [Inactive]• Active• Inactive• DHCPSets the printer to receive its IPv6 address from a DHCP server.When DHCP is used, you cannot specify the IPv6 address manually.Default: [Active]• Inactive• Active• IP Address (DHCP)Displays the IPv6 address obtained from a DHCP server.• Manual Config. Address• Manual Config. AddressNetwork Settings Menu89](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-91.png)
![List/Test Print MenuPrinting the Configuration Page1. Press the [Menu] key.DYG337The menu screen appears.2. Press the [ ] or [ ] key to select [List/Test Print], and then press the [OK] key.3. Press the [ ] or [ ] key to select [Config. Page], and then press the [OK] key.The configuration page is printed. The [List/Test Print] screen appears on completion of printing.Types of Lists/Reports• The lists will be printed using the tray set for [Paper Tray Priority] in paper input settings on A4 orLetter size paper.Config. PagePrints general information and the current configurations of the printer.Maintenance Pg.Prints the maintenance page.List/Test Print Menu91](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-93.png)
![If you click this icon, help index page opens.5. Main areaDisplays the contents of the item selected in the menu area.Information in the main area is not automatically updated. Click [Refresh] at the upper-right inthe main area to update the information. Click the Web browser's [Refresh] button to refreshthe entire browser screen.• If you use an older version of a supported Web browser or the Web browser has JavaScript andcookies disabled, display and operation problems may occur.• If you are using a proxy server, configure the Web browser settings as necessary. For details aboutthe settings, contact your network administrator.• The previous page may not appear even if the back button of the Web browser is clicked. If thishappens, click the refresh button of the Web browser.• The FAQs (Frequently Asked Questions)/Knowledge Base are not available in certain languages.Changing the Interface LanguageSelect the desired interface language from the [Language] list.Installing the Help Source FileFollow the procedure below to install the help.1. Copy the [WIMHELP] folder on the CD-ROM to your computer's hard drive.The example procedures explain how to copy the [WIMHELP] folder to the C:\tmp\WIMHELPdirectory.2. Access Web Image Monitor, and then click [Help Source File Setting] on the[Administrator Tools] page.3. In the text box, enter "C:\tmp\WIMHELP\".4. Enter the administrator password if required.5. Click [OK].Displaying HelpTo use Help for the first time, you need to install its source file from the CD-ROM provided with thisprinter.5. Configuring the Machine Using Utilities96](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-98.png)
![Checking the System InformationClick [Home] to display the main page of Web Image Monitor. You can check the current systeminformation on this page.This page contains three tabs: [Status], [Counter], and [Machine Information].Status TabItem DescriptionModel Name Shows the name of the machine.Location Shows the location of the machine as registered on the [SNMP] page.Contact Shows the contact information of the machine as registered on the [SNMP]page.Host Name Shows the host name specified in [Host Name] on the [DNS] page.Device Status Shows the current messages on the machine's display.StatusItem DescriptionPrint Cartridge Shows the amount of toner remaining.Fusing Unit Shows the remaining life of the fusing unit, as "Status OK", "ReplacementRequired Soon" or "Replacement Required".For replacing, contact your sales or service representative.Transfer Roller Shows the remaining life of the transfer roller, as "Status OK", "ReplacementRequired Soon" or "Replacement Required".For replacing, contact your sales or service representative.Paper Feed Roller Shows the remaining life of the paper feed roller, as "Status OK","Replacement Required Soon" or "Replacement Required".For replacing, contact your sales or service representative.Paper TrayItem DescriptionTray 1 Shows the current state and paper size/type setting of Tray 1.5. Configuring the Machine Using Utilities98](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-100.png)
![Configuring the System SettingsClick [System Settings] to display the page for configuring the system settings.This page contains the following tabs: [Tray Paper Settings], [Supply End Option] and [Interface].Tray Paper Settings TabTray 1Item DescriptionPaper Size Select the paper size for Tray 1 from the following:A4, B5 JIS, A5 (148 × 210 mm), A5 (210 × 148 mm), B6 JIS, A6, 8 1/2× 14, 8 1/2 × 11, 5 1/2 × 8 1/2, 8 1/2 × 13, 16K, 8.5 × 13.4, 8.5 ×13.6, 8.11 × 13.3, Custom SizePaper Type Select the paper type for Tray 1 from the following:Thin Paper (52 to 64g/m2), Plain Paper, Thick Paper 1 (100 to 130g/m2), Recycled Paper, Color Paper, Letterhead, Preprinted Paper,Prepunched Paper, Label Paper, Bond Paper, Cardstock, Thick Paper 2(131 to 162g/m2), Special PaperTray 2Item DescriptionPaper Size Select the paper size for Tray 2 from the following:A4, 8 1/2 × 11, B5 JIS, A5 (148 × 210 mm), 8.5 × 14, 8.5 × 13.4, 5.5 ×8.5Paper Type Select the paper type for Tray 2 from the following:Thin Paper (52 to 64g/m2), Plain Paper, Thick Paper 1 (100 to 130g/m2), Recycled Paper, Color Paper, Letterhead, Preprinted Paper,Prepunched Paper, Special Paper5. Configuring the Machine Using Utilities100](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-102.png)
![Configuring the Network SettingsClick [Network Settings] to display the page for configuring the network settings.This page contains the following tabs: [Network Status], [IPv6 Configuration], [Network Application],[DNS], [Auto E-mail Notification], [SNMP], [SMTP], [POP3], and [Wireless].• Depending on the settings you change, the machine might need to be restarted.• Depending on the model you are using, some items might not appear.Network Status TabGeneral StatusItem DescriptionEthernet Speed Shows the type and speed of the network connection.IPP Printer Name Shows the name used to identify the machine on the network.Network Version Shows the version of the machine's network module (a part of the machinefirmware).Ethernet MAC Address Shows the Ethernet MAC address of the machine.Active Interface Shows the active communication method.Wi-Fi Direct IP Address Shows the IP address of Wi-Fi Direct.TCP/IP StatusItem DescriptionDHCP Select whether the machine should receive a dynamic IPv4 addressautomatically using DHCP. To use DHCP, select [Active]. When enabled,the items below cannot be configured.IP Address Enter the IPv4 address for the machine.Subnet Mask Enter the subnet mask of the network.Gateway Enter the IPv4 address of the network gateway.5. Configuring the Machine Using Utilities104](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-106.png)
![IPv6 Configuration TabIPv6Item DescriptionIPv6 Select whether to enable or disable IPv6. You cannot disable IPv6 usingWeb Image Monitor if the machine is currently in use in an IPv6environment. In this case, use the control panel to disable [IPv6] undernetwork settings.When disabled, [DHCP], [Manual Configuration Address], [Prefix Length],and [Gateway Address] below cannot be configured.IPv6 AddressItem DescriptionDHCP Select whether or not the machine obtains its IPv6 address from a DHCPserver.IP Address (DHCP) Displays the IPv6 address obtained from the DHCP server when [DHCP] isset to [Active].Stateless Address Displays up to four stateless auto addresses.Gateway Address Displays the machine's default gateway address.Link-local Address Displays the link local address of the machine. The link local address is anaddress that is valid only inside the local network (local segment).Manual ConfigurationAddressEnter the machine's IPv6 address. Can contain up to 39 characters.Prefix Length Enter the prefix length, using a value between 0 and 128.Gateway Address Enter the default gateway's IPv6 address. Can contain up to 39 characters.Network Application TabNetwork Print SettingItem DescriptionIPP Select to enable network printing using Internet Print Protocol (via TCP port631/80).Configuring the Network Settings105](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-107.png)
![Item DescriptionFTP Select to enable network printing using an embedded FTP server in themachine (via TCP port 20/21).RAW Select to enable network raw printing.Port No. Enter the TCP port number to use for raw printing. The valid range is 1024to 65535, except 5222, 5353, 6006, 28900, 29102, 49999, and53550 (default is 9100).LPR Select to enable network printing using LPR/LPD (via TCP port 515).mDNS SettingItem DescriptionmDNS Select to enable Multicast DNS (via UDP port 5353). If disabled, the itembelow cannot be configured.Printer Name Enter the name of the machine. Can contain up to 32 characters.DNS TabDNSItem DescriptionDNS Method Select whether to specify domain name servers manually or receive DNSinformation from the network automatically. When set to [Auto-Obtain(DHCP)], [Primary DNS Server], [Secondary DNS Server], and [DomainName] below become unavailable.Primary DNS Server Enter the IPv4 address of the primary DNS.Secondary DNS Server Enter the IPv4 address of the secondary DNS.Domain Name Enter the IPv4 domain name for the machine. Can contain up to 32characters.IPv6 DNS Method Select whether to specify the domain server manually or have the machineobtain its DNS information automatically.When set to [Auto-Obtain (DHCP)], [Primary IPv6 DNS Server],[Secondary IPv6 DNS Server], and [IPv6 Domain Name] below becomeunavailable.5. Configuring the Machine Using Utilities106](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-108.png)
![SNMP TabSNMPItem DescriptionSNMP Select whether to enable the machine to use SNMP services.TrapItem DescriptionTarget Trap Select whether to enable the machine to send traps to the management host(NMS).When disabled, [SNMP Management Host 1] and [SNMP ManagementHost 2] below become unavailable.SNMP ManagementHost 1Enter the IP address or host name of a management host. Can contain up to64 characters.SNMP ManagementHost 2Enter the IP address or host name of a management host. Can contain up to64 characters.CommunityItem DescriptionGet Community Enter the community name to use for authentication of Get requests. Cancontain up to 32 characters.Trap Community Enter the community name to use for authentication of Get requests. Cancontain up to 15 characters.SystemItem DescriptionLocation Enter the location of the machine. The location entered here is displayed onthe main page. Can contain up to 64 characters.Contact Enter the contact information of the machine. The contact informationentered here is displayed on the main page. Can contain up to 64characters.5. Configuring the Machine Using Utilities108](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-110.png)
![SMTP TabSMTPItem DescriptionPrimary SMTP Server Enter the IP address or host name of the SMTP/POP3 server. Can containup to 64 characters.Port No. Enter the port number for SMTP (1 to 65535).Authentication Method Select an authentication method from the following:[Anonymous]: The user name and password are not necessary.[SMTP]: The machine supports NTLM and LOGIN authentication.[POP before SMTP]: The POP3 server is used for authentication. Whensending e-mails to an SMTP server, you can enhance the SMTP serversecurity level by connecting to the POP server for authentication.User Name Enter the user name for logging in to the SMTP server. Can contain up to 32characters.Password Enter the password for logging in to the SMTP server. Can contain up to 32characters.Device E-mail Address Enter the machine’s e-mail address.This address is used as the sender's address of e-mail messages sent fromthis machine, such as notification e-mails. Can contain up to 64 characters.Server Timeout(seconds)Enter the number of seconds the machine waits before considering anSMTP operation to have timed out (1 to 999).POP3 TabPOP3 SettingsItem DescriptionPOP3 Server Enter the IP address or host name of the POP3 server for e-mail reception.The POP3 server specified here will be used for [POP before SMTP]. Cancontain up to 64 characters.User Account Enter the user name for logging in to the POP3 server. Can contain up to 32characters.Configuring the Network Settings109](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-111.png)
![Item DescriptionUser Password Enter the password for logging in to the POP3 server. Can contain up to 32characters.Authentication Select an authentication method from the following:[None]: Password will not be encrypted.[APOP Authentication]: Password will be encrypted.[Auto]: Password will be encrypted or not encrypted according to the POP3server’s settings.Wireless TabWireless LAN StatusItem DescriptionWireless LAN Status Displays the status of the connection to the wireless LAN.MAC Address Displays the MAC address.Communication Mode Displays the communication mode that the machine is connecting in.SSID Displays the SSID of the access point that the machine is connected to.Wireless Signal Status Displays the strength of the wireless signal that is being received.Wireless Specifies whether or not to use the wireless LAN.Wireless LAN SettingsItem DescriptionSSID Enter the SSID of the access point.The SSID can contain up to 32 characters.When you click [Scan List], a list of available access points is displayed.You can select the SSID from the list.Communication Mode [Infrastructure] is selected by default. Therefore, connect the machine to awireless router or access point.Authentication Select an authentication method.Encryption Select an encryption method.5. Configuring the Machine Using Utilities110](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-112.png)
![Item DescriptionWPA Passphrase If [WPA2-PSK] or [Mixed Mode WPA/WPA2] is selected for[Authentication], enter the WPA encryption key.WEP Key Length If [WEP] is selected for [Encryption], select 64 bits or 128 bits for the lengthof the encryption key.WEP Transmit Key ID Select an ID number to identify each WEP key in case multiple WEPconnections are configured.WEP Key Format Select a format for entering the WEP key.WEP Key Enter the WEP key. The number and type of characters you can enter varydepending on the length and format selected for the key. See the following:• WEP key length: [64bit], Format: [Hexadecimal]WEP key max length: 10 characters (0-9, A-F, a-f)• WEP key length: [64bit], Format: [ASCII]WEP key max length: 5 characters (0x20-0x7e)• WEP key length: [128bit], Format: [Hexadecimal]WEP key max length: 26 characters (0-9, A-F, a-f)• WEP key length: [128bit], Format: [ASCII]WEP key max length: 13 characters (0x20-0x7e)• If you are configuring the connection settings manually, check the SSID, authentication method, orencryption key of the access point or wireless router in advance.Wi-Fi Direct SettingsItem DescriptionSSID Enter the SSID name.The SSID can contain up to 32 characters.Wireless (Wi-Fi) Type Select 2.4 GHz or 5 GHz as the wireless LAN frequency.WPA Passphrase Enter the passphrase for Wi-Fi Direct connection. You can enter 8 to 32characters for a passphrase.Configuring the Network Settings111](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-113.png)
![Google Cloud TabGoogle CloudItem DescriptionGoogle Cloud Print Specify whether to enable Google Cloud Print. When Google Cloud Print isdisabled, [Local Discovery] and [Timeout (seconds)] below cannot beconfigured.Registration Status Displays the status of Google Cloud Print registration.Registration Account Displays the Account (e-mail address) of Google Cloud Print registration.Local Discovery Specify whether to enable local discovery.Timeout (seconds) Enter the number of seconds the machine waits before an XMPP connectiontimes out.Airprint TabAirprintItem DescriptionAirprint Select whether to enable or disable AirPrint.If [Inactive] is set, you cannot set the following items.AirPrint Use TLS Select whether or not to connect to the machine via TLS when using AirPrint.Printer Name Input the machine name. The name can have up to 32 characters.The "product name XXX" (XXX is the last three bytes of the Ethernet Macaddress) has already been entered by factory default.Location Input the location of the machine.If you change the setting in this item, the setting for [Location] in the [SNMP]tab is also changed.Latitude Input the latitude of the machine's location.Longitude Input the longitude of the machine's location.Altitude Input the altitude of the machine's location.5. Configuring the Machine Using Utilities112](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-114.png)
![Certificate TabYou can use the following two types of certificates on this machine:• Certificate created by the machine itself.• Certificate issued by a certification authority.Only one certificate can be installed on the machine.If you execute [Create New Self-Signed Certificate], [Create Certificate Request], [Install Certificate], or[Import Certificate and Private Key], the existing certificate that has already been installed on themachine is deleted.Follow the procedure below to set items:1. Check the item you want to set.2. Enter the password if required.3. Click [Next].CertificateItem DescriptionCreate New Self-Signed CertificateSelect this item to create a new self-signed certificate.Create CertificateRequestSelect this item to request the certification authority to issue a newcertificate. You can submit a certificate created using this setting to thecertificate authority. Note that you cannot submit a certificate to thecertification authority directly via Web Image Monitor.Install Certificate Select this item to install the certificate issued by the certification authority.Import Certificate andPrivate KeySelect this item to install the certificate created by the machine itself.You can use certificates that are in the following formats:• PEM• PKCS12Export Certificate Select this item to back-up the certificate that is installed on the machine.The certificate is exported in PKCS12 format.View Certificate Select this item to check details about the certificate that is installed on themachine.Configuring the Network Settings113](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-115.png)
![Install CertificateItem DescriptionFile Name Click [Browse...], and then select the certificate to install.Import Certificate and Private KeyItem DescriptionFile Name Click [Browse...], and then select the certificate to install.Password Enter the password of the private key.Export CertificateItem DescriptionPassword Enter the password of the private key. The password has at least 4, and upto 32 characters.Confirm Password Enter the same password as for [Password].Configuring the Network Settings115](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-117.png)
![Configuring the IPsec SettingsClick [IPsec Settings] to display the page for configuring the IPsec settings.This page contains the following tabs: [IPsec Global Settings] and [IPsec Policy List].• This function is available only when an administrator password is specified.IPsec Global Settings TabItem DescriptionIPsec Function Select whether to enable or disable IPsec.Default Policy Select whether to allow for the default IPsec policy.Broadcast andMulticast BypassSelect the services that you do not want to apply IPsec from the following:[DHCPv4], [DHCPv6], [SNMP], [mDNS], [NetBIOS], [UDP Port 53550]All ICMP Bypass Select whether to apply IPsec to ICMP packets (IPv4 and IPv6) from thefollowing:[Active]: All ICMP packets will be bypassed without IPsec protection."ping" command (echo request and echo reply) is not encapsulated byIPsec.[Inactive]: Some ICMP message types will be bypassed without IPsecprotection.IPsec Policy List TabItem DescriptionNo. IPsec policy number.Name Displays the name of the IPsec policy.Address Settings Displays the IP address filter of the IPsec policy as below:Remote address/Prefix lengthAction Displays the action of the IPsec policy as "Allow", "Drop", or "RequireSecurity".5. Configuring the Machine Using Utilities116](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-118.png)
![Item DescriptionStatus Displays the status of the IPsec policy as "Active" or "Inactive".To configure IPsec policies, select the desired IPsec policy, and then click [Change] to open the "IPsecPolicy Settings" page. The following settings can be made on the "IPsec Policy Settings" page.IP Policy SettingsItem DescriptionNo. Specify a number between 1 and 10 for the IPsec policy. The number youspecify will determine the position of the policy in the IPsec Policy List. Policysearching is performed according to the order of the list. If the number youspecify is already assigned to another policy, the policy you areconfiguring will take the number of the earlier policy, and the earlier policyand any subsequent policies will be renumbered accordingly.Activity Select whether to enable or disable the policy.Name Enter the name of the policy. Can contain up to 16 characters.Address Type Select IPv4 or IPv6 as the type of IP address to be used in IPseccommunication.Local Address Displays the IP address of this printer.Remote Address Enter the IPv4 or IPv6 address of the device with which to communicate.Can contain up to 39 characters.Prefix Length Enter the prefix length of the Remote Address, using a value between 1 and128. If this setting is left blank, "32" (IPv4) or "128" (IPv6) will beautomatically selected.Action Specify how the IP packets are processed from the following:• [Allow]: IP packets are both sent and received without IPsec applied tothem.• [Drop]: IP packets are discarded.• [Require Security]: IPsec is applied to IP packets that are both sent andreceived.If you have selected [Require Security], you must configure [IPsec Settings]and [IKE Settings].Configuring the IPsec Settings117](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-119.png)
![IPsec SettingsItem DescriptionEncapsulation Type Specify the encapsulation type from the following:• [Transport]: Select this mode to secure only the payload section ofeach IP packet when communicating with IPsec compliant devices.• [Tunnel]: Select this mode to secure every section of each IP packet.We recommend this type for communication between securitygateways (such as VPN devices).Security Protocol Select the security protocol from the following:• [AH]: Establishes secure communication that supports authenticationonly.• [ESP]: Establishes secure communication that supports bothauthentication and data encryption.• [ESP&AH]: Establishes secure communication that supports both dataencryption and authentication of packets, including packet headers.Note that you cannot specify this protocol when [Tunnel] is selectedfor [Encapsulation Type].AuthenticationAlgorithm for AHSpecify the authentication algorithm to be applied when [AH] or [ESP&AH]is selected for [Security Protocol] from the following:[MD5], [SHA1]Encryption Algorithmfor ESPSpecify the encryption algorithm to be applied when [ESP] or [ESP&AH] isselected for [Security Protocol] from the following:[None], [DES], [3DES], [AES-128], [AES-192], [AES-256]AuthenticationAlgorithm for ESPSpecify the authentication algorithm to be applied when [ESP] is selectedfor [Security Protocol] from the following:[MD5], [SHA1]Life Time Specify the life time of the IPsec SA (Security Association) as a time periodor data volume. The SA will expire when the time period you specifyelapses or the volume of data you specify reaches the volume carried.If you specify both a time period and a data volume, the SA will expire assoon as either is reached, and a new SA will then be obtained bynegotiation.To specify the life time of the SA as a time period, enter a number ofseconds.To specify the life time of the SA as a data volume, enter a number of KBs.5. Configuring the Machine Using Utilities118](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-120.png)
![Item DescriptionKey Perfect ForwardSecrecySelect whether to enable or disable PFS (Perfect Forward Secrecy).IKE SettingsItem DescriptionIKE Version Displays the IKE version.Encryption Algorithm Specify the encryption algorithm from the following:[DES], [3DES], [AES-128], [AES-192], [AES-256]AuthenticationAlgorithmSpecify the authentication algorithm from the following:[MD5], [SHA1]IKE Life Time Specify the life time of the ISAKMP SA as a time period. Enter a number ofseconds.IKE Diffie-HellmanGroupSelect the IKE Diffie-Hellman Group to be used in the generation of the IKEencryption key from the following:[DH1], [DH2]Pre-Shared Key Specify the PSK (Pre-Shared Key) to be used for authentication of acommunicating device. Can contain up to 32 characters.Key Perfect ForwardSecrecySelect whether to enable or disable PFS (Perfect Forward Secrecy).Configuring the IPsec Settings119](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-121.png)
![Printing Lists/ReportsClick [Print List/Report] to display the page for printing reports. Then, select an item and click [Print] toprint out information for that item.Print List/ReportItem DescriptionConfiguration Page Prints general information about the machine and its current configuration.Test Page Prints a test page for checking the printing condition.PCL Font List Prints the current configuration and installed PCL font list.PS Font List Prints the current configuration and installed PostScript font list.Maintenance Page Prints the maintenance page.• Reports cannot be printed via Web Image Monitor if other jobs are printing. Before printingreports, confirm that machine is not printing.• Reports will be printed on A4 or Letter size paper. Load one of these sizes of paper into the traybefore printing reports.5. Configuring the Machine Using Utilities120](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-122.png)
![Configuring the Administrator SettingsClick [Administrator Tools] to display the page for configuring the administrator settings.This page contains the following tabs: [Administrator], [Reset Settings], [Backup Setting], [RestoreSetting], [Help Source File Setting], [Energy Saver Mode], and [PCL6 Mode].Administrator TabAdministrator SettingsItem DescriptionNew Password Enter the new administrator password. Can contain up to 16 characters.Confirm New Password Enter the same password again, to confirm.Reset Settings TabReset SettingsItem DescriptionReset Network Settings Select to restore settings configured under the [Network Settings] and[Administrator Tools].Reset Menu Settings Select to restore settings that are not related to the network to their defaults.Reset IPsec Settings Select to clear the IPsec settings.• [Reset IPsec Settings] appears only when the administrator password is specified.Backup Setting Tab• When sending the machine for repair, it is important that you create backup files in advance. Themachine's settings are returned to the default after repair.Configuring the Administrator Settings121](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-123.png)
![Backup SettingItem DescriptionBack up NetworkSettingsBacks up settings configured under the [Network Settings] and[Administrator Tools].Back up Menu Settings Backs up settings that are not related to the network.Back up IPsec Settings Backs up the IPsec settings to a file.Follow the procedure below to create configuration backup files.1. Select the radio button for the type of data you wish to back up.2. Enter the administrator password if required.3. Click [OK].4. Click [Save] in the confirmation dialog box.• [Back up IPsec Settings] appears only when the administrator password is specified.Restore Setting Tab• When the machine is returned from repair, it is important that you restore the machine's settingsfrom the backup files. The machine's settings are returned to the default after repair.Restore SettingItem DescriptionFile to Restore Enter the path and name of the file to restore, or click [Browse...] to selectthe file.Follow the procedure below to restore configuration backup files.1. Click [Browse...].2. Navigate to the directory containing the backup file to restore.3. Select the backup file, and click [Open].4. Enter the administrator password if required.5. Click [OK].5. Configuring the Machine Using Utilities122](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-124.png)
![• If the settings are not restored successfully, an error message appears. Try again to restore the filecompletely.Help Source File Setting TabHelp Source File SettingItem DescriptionHelp Source File Enter the help source file path.Energy Saver Mode TabEnergy Saver ModeItem DescriptionEnergy Saver Mode 1 Select [Active] to set the machine to enter Energy Saver mode 1 if themachine has been idle for about 30 seconds.It takes less time to recover from Energy Saver mode 1 than from power-offstate or Energy Saver mode 2, but power consumption is higher in EnergySaver mode 1 than in Energy Saver mode 2.Energy Saver Mode 2 • EuropeSelect [30sec] or specify the period of time (1-20min) for the machineto enter Energy Saver mode 2.• Countries other than European countriesSelect [30sec] or specify the period of time (1-240min) for themachine to enter Energy Saver mode 2.The machine consumes less power in Energy Saver mode 2 than in EnergySaver mode 1, but it takes longer to recover from Energy Saver mode 2than from Energy Saver mode 1.• The printer recovers from Energy Saver mode when it receives a print job or when the [Power] keyis pressed for less than 3 seconds.Configuring the Administrator Settings123](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-125.png)
![PCL6 ModePCL6 ModeItem DescriptionPCL6 Mode Set this to [Universal] when using the Universal Driver and to [SP330/2300/3700/3710] when using the normal driver.5. Configuring the Machine Using Utilities124](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-126.png)
![Using Smart Organizing MonitorThe state and status information of the machine can be checked using Smart Organizing Monitor.Displaying the Smart Organizing Monitor Dialog1. On the [Start] menu, click [SP 330_3710_Series_Software Utilities].2. Click [Smart Organizing Monitor for SP 330 3710 Series].3. If the machine you are using is not selected, click [Connect Printer], and then do one of thefollowing:• Select the machine's model.• Enter the IP address of the machine manually.• Click [Search Network Printer] to search the machine via the network.4. Click [OK].Checking the Status Information12345DYG3471. Image areaDisplays the status of this machine with an icon.Using Smart Organizing Monitor125](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-127.png)
![2. Tab area• Status tab• Printer Name• Print CartridgeDisplays the following messages to indicate remaining toner levels: Remaining Level 2 to 5,"Almost Empty" and "Empty".• Input TrayYou can check the following information about the input trays.[Input Tray], [Status], [Paper Size], [Paper Type]Displays the type of the paper loaded into each input tray.• MaintenanceDisplays the consumables statuses.• SystemDisplays the system information about the printer, such as the model name, system version, andmemory size.• CounterDisplays information about the counters.• NetworkDisplays network details such as the printer's IP address and network-related information.• Job Log tabDisplays the job log information.• User Tools tabClick to print lists or configuration pages, or to configure settings of the machine.3. Message areaDisplays the status of this machine with a message.For details about error messages, see page 143 "Error and Status Messages Appear on Smart OrganizingMonitor".4. [Connect Printer] buttonClick to select a printer driver.5. [Refresh:]Specify the automatic update of the display.Configuring the Machine SettingsSmart Organizing Monitor is used to modify the machine’s settings.1. On the [Start] menu, click [SP 330_3710_Series_Software Utilities].2. Click [Smart Organizing Monitor for SP 330 3710 Series].5. Configuring the Machine Using Utilities126](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-128.png)
![3. If the machine you are using is not selected, click [Connect Printer], and then do one of thefollowing:• Select the machine's model.• Enter the IP address of the machine manually.• Click [Search Network Printer] to search the machine via the network.4. Click [OK].5. On the [User Tools] tab, click [Printer Configuration].6. Enter the access code, and then click [OK].The default access code is “Admin”.7. Change the settings if necessary.8. Click [OK].9. Click [Close].Access CodeThe configurable functions depend on the authority of the access code you enter.• AdministratorAll tabs in the [Printer Configuration] dialog box are available.• General usersOnly the [Paper Input] tab is available.Tab SettingsThis section provides a tab-by-tab overview of the machine settings that can be modified using SmartOrganizing Monitor. For more information on each setting item, see the Smart Organizing MonitorHelp.Paper Input tab• You can change paper size and other paper settings.Maintenance tab• You can adjust print starting positions.System tab• You can set basic functions required to use the printer. The printer can be used on factory-setdefaults, but the configuration can be changed depending on the condition of the user.• The changed condition holds even if the printer is turned off.• The access code can be changed on this tab.IPv6, Network 1, Network 2 and Network 3 tabs• You can set configurations about network connection and communication.Using Smart Organizing Monitor127](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-129.png)
![• The following operations are possible on these tabs:• Checking the printer name, active protocol, and other printer information• Making interface settings, including the timeout setting and protocol settings• Checking or making TCP/IP settings• Checking or making SMTP, SNMP and IPsec settings• Checking or making Alert settingsWireless tab• You can set configurations about wireless LAN network connection and communication.• The following operations are possible on the tab:• Checking the wireless LAN status• Connecting wireless LAN manuallyPrinter tab• You can set configurations about the printer.Printing the Configuration Page1. On the [Start] menu, click [SP 330_3710_Series_Software Utilities].2. Click [Smart Organizing Monitor for SP 330 3710 Series].3. If the machine you are using is not selected, click [Connect Printer], and then do one of thefollowing:• Select the machine's model.• Enter the IP address of the machine manually.• Click [Search Network Printer] to search the machine via the network.4. Click [OK].5. On the [User Tools] tab, select [Configuration Page] in the [List/Test Print] list.6. Click [Print].5. Configuring the Machine Using Utilities128](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-130.png)
![6. Maintaining the MachineThis chapter describes how to replace supplies and how to clean the machine.Replacing the Print Cartridge• Store print cartridge in a cool dark place.• Actual printable numbers vary depending on image volume and density, number of pages printedat a time, paper type and size, and environmental conditions such as temperature and humidity.Toner quality degrades over time. Early replacement of the print cartridge might be necessary.Therefore, we recommend you always keep a new print cartridge ready.• For good print quality, the manufacturer recommends that you use genuine toner from themanufacturer.• The manufacturer shall not be responsible for any damage or expense that might result from the useof parts other than genuine parts from the manufacturer with your office products.• If you try to print while the message "Replacement Required: Print Cartridge" is being displayed,another message "Continue printing?" may appear. If this happens, you can print a few pages bypressing the [OK] key, although the print quality may be lower. Replace the toner as soon aspossible. If the message "Continue printing?" does not appear, replace the toner immediately.• Do not allow paper clips, staples, or other small objects to fall inside the machine.• Do not expose the print cartridge without its cover to direct sunlight for a long time.• Do not touch the print cartridge's photo conductor unit.DYG265• Do not touch the ID chip on the side of the print cartridge as indicated in the illustration below.129](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-131.png)
![7. TroubleshootingThis chapter provides solutions for error messages and other problems.Error and Status Messages on the ControlPanelThis section explains what the messages that appear on the control panel mean and what to do when aparticular message appears.Status messagesMessage Explanation Recommended ActionProcessing... The machine is printing. Wait a while.Ready This is the default readymessage.The machine is ready for use.No action is required.Printing... The machine is printing. Wait a while.Please wait The machine is waiting for thenext data to print.Wait a while.Warming up... The printer is warming up ortoner is being supplied.Wait until "Ready" appears onthe display.MessagesMessage Explanation Recommended ActionCheck Paper Size#:Job:The paper size setting in the tray# (1, 2, bypass) differs fromthat of actual paper size in thetray.Load paper of the selected sizein the tray, and then select[FormFeed] to continue printing.Select [Job Reset] to cancelprinting.Check Paper Type#:Job:The paper type setting in thetray # (1, 2, bypass) differsfrom that of actual paper type inthe tray.Load paper of the selected typein the tray, and then select[FormFeed] to continue printing.Select [Job Reset] to cancelprinting.Cover Open The top or front cover is open. Open and then close the top orfront cover.139](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-141.png)
![Message Causes SolutionsPaper TypeMismatchPaper of the selectedpaper type is notloaded in theindicated papersource tray.Check the indicatedtray.The paper type specified on themachine and the type specifiedin the printer driver do notmatch.For details about changing the paper typesetting of the machine, see page 27"Paper Specifications and Adding Paper".For details about changing the paper typesetting in the printer driver, see the printerdriver Help.Print Cartridge isnear empty.The print cartridge is almostempty.Prepare a new print cartridge.Shortly printingbecomes notavailable. Pleasekeep Print Cartridgehandy.The machine has run out of thetoner.Replace the print cartridge. See page 129"Replacing the Print Cartridge".Printing has beeninterrupted becauseof the memoryoverflow.The data is too large orcomplex to print.Select [600 x 600 dpi] in [Resolution] toreduce the size of data. For details, see theprinter driver Help.No Toner or WasteToner fullNo printing isavailable.Open the indicatedcover, and thenreplace PrintCartridge.The print cartridge has not beeninstalled.Replace the print cartridge. See page 129"Replacing the Print Cartridge".7. Troubleshooting144](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-146.png)
![When You Cannot Print Test PagePossible cause SolutionThe power cord, a USB cable, or anetwork cable is not connectedcorrectly.Make sure that the power cord, USB cable, and networkcable are connected correctly. Also confirm that they are notdamaged.The port connection is notestablished correctly.1. On the [Start] menu, click [Settings].2. Click [Devices].3. Click [Printers & scanners], and then click [Devices andprinters] in Related Settings.4. Right-click the icon of the printer you want to use.5. Click [Printing preferences].6. Click the [Ports] tab, and then make sure that the port isset as a USB or network printer.When You Cannot Print Test Page155](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-157.png)
![Print Quality ProblemsChecking the Condition of the MachineIf there is a problem with the quality of printing, first check the condition of the machine.Possible Cause SolutionThere is a problem with themachine's location.Make sure that the machine is on a level surface. Place themachine where it will not be subject to vibration or shock.Unsupported types of paper is used. Make sure that the paper being used is supported by themachine. See page 45 "Supported Paper".The paper type setting is incorrect. Make sure that the paper type setting of the printer drivermatches the type of paper loaded. See page 43 "SpecifyingPaper Type and Paper Size Using the Printer Driver".A non-genuine print cartridge isbeing used.Refilled or non-genuine print cartridge reduces print qualityand can cause malfunctions. Use genuine print cartridge only.An old print cartridge is being used. Print cartridge should be opened before their expiration dateand used within six months of being opened.The machine is dirty. See page 129 "Maintaining the Machine", and clean themachine as required.Humidity level surrounding themachine may be too low.Using the machine in a room where humidity level is too lowmay cause black lines of a few millimeters thick to appear onprintouts with 75-millimeter spaces in between. In this case, set[Low Humidity Mode] to [On].For details about how to configure the settings, see page 81"System Settings Menu".Print Quality Problems159](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-161.png)
![Checking the Printer Driver SettingsProblem SolutionThe printed image is smudged. PCL 5e/6On the printer driver's [Paper] tab, select [Bypass Tray] inthe "Input Tray:" list. In the "Paper Type:" list, select aproper paper type.PostScript 3On the printer driver's [Paper/Quality] tab, select[Bypass Tray] in the "Paper Source" list. In the "Media"list, select a proper paper type.Images smudge when rubbed.(Toner is not fixed.)PCL 5e/6On the printer driver's [Paper] tab, select a proper papertype in the "Paper Type:" list.PostScript 3On the printer driver's [Paper/Quality] tab, select aproper paper type in the "Media" list.The printed image is different fromthe image on the computer's display.Only when using PCL 5e/6On the printer driver's [Print Quality] tab, select [Raster]in the "Graphics Mode" list.When printing graphics, the outputand the screen are different.To print accurately, specify the printer driver setting to printwithout using the graphics command. For details aboutspecifying the printer driver setting, see the printer driver Help.Images are cut off, or excess isprinted.Use the same size paper selected in the application. If youcannot load paper of the correct size, use the reductionfunction to reduce the image, and then print. For details aboutthe reduction function, see the printer driver Help.Photo images are coarse. Use the application's or printer driver's settings to specify ahigher resolution.For details about the printer driver's settings, see the printerdriver Help.A solid line is printed as a dashedline or appears blurred.Change the dithering settings on the printer driver. For detailsabout the dithering settings, see the printer driver Help.7. Troubleshooting160](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-162.png)
![Printer ProblemsThis section describes printing problems and possible solutions.When You Cannot Print ProperlyProblem SolutionAn error occurs. If an error occurs when printing, change the computer orprinter driver settings.• Check the printer icon name does not exceed 32alphanumeric characters. If it does, shorten it.• Check whether other applications are operating.Close any other applications, as they may be interferingwith printing. If the problem is not resolved, closeunneeded processes too.• Check that the latest printer driver is being used.A Locked Print file is canceled. • The machine already has 5 jobs or 5 MB of Locked Printdata. Print or delete an existing Locked Print file. Fordetails, see page 66 "Printing Confidential Documents".• Even if the machine cannot store any more Locked Printfiles, the machine holds the new Locked Print file for theperiod of time specified in [Timeout:LockPrt] under [HostInterface] before canceling that file. Within this time, youcan print or delete the new Locked Print file. You can alsoprint or delete an existing Locked Print file so that the newLocked Print file can be stored in the machine.• For details about [Timeout:LockPrt], see page 81 "SystemSettings Menu".A Locked Print file is canceled. Only when using PCL 5e/6The Locked Print file has too many pages or it is toolarge.Reduce the number of pages to print, or print with alower setting for [Gradation:] in [Print Quality]. Fordetails, see the printer driver Help.7. Troubleshooting162](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-164.png)
![Problem SolutionImages are cut off, or excess pagesare printed.If you are using paper whose size is smaller than the papersize selected in the application, use the same size paperselected in the application. If you cannot load paper of thecorrect size, use the reduction function to reduce the image,and then print.See the printer driver Help.When You Cannot Print ClearlyProblem SolutionThe whole printout is blurred. • The paper being used may be damp. Use paper that hasbeen stored properly. See page 45 "Supported Paper".• If you enable [Toner Saving] under [System Settings],printing is generally less dense.• The print cartridge is almost empty. If "ReplacementRequired: Print Cartridge" appears on the screen, replacethe indicated print cartridge.• Condensation may have occurred. If rapid change intemperature or humidity occurs, use this machine onlyafter it has acclimatized.Toner smears appear on the printside of the page.• The paper setting may not be correct. For example,although you are using thick paper, the setting for thickpaper may not be specified.Check the printer driver's paper settings.See the printer driver Help.• Check that the paper is not curled or bent. Envelopes canbe curled easily. Flatten out the paper before loading it.See page 28 "Loading Paper".7. Troubleshooting164](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-166.png)
![Problem SolutionHorizontal lines appear on theprinted paper.• Impact can cause lines to appear on printed paper andother malfunctions.Protect the printer from impact at all times, especiallywhile it is printing.• If lines appear on prints, turn the printer off, wait a fewmoments, and then turn it back on again. Then, performthe print job again.Photo images are coarse. Some applications lower the resolution for making prints.White spots appear. The surrounding registration roller or paper tray can becomedirty with paper dust if you use paper other than standardpaper.Wipe any paper dust off both the paper tray and registrationroller.The backs of printed sheets areblemished.• When removing a jammed sheet, the inside of the printermay have become dirty. Print several sheets until theycome out clean.• If document size is larger than paper size, e.g. A4document on B5 paper, the back of the next printed sheetmay become dirty.The Data In indicator is not flashingor lit.If the Data In indicator is not flashing or lit, the data is notbeing sent to the printer.If the printer is connected to the computer using the interfacecable.Check the port connection setting is correct.Network ConnectionContact your network administrator.Solid lines are printed as brokenlines.Only when using PostScript 3Change the [Dithering] setting in the printer driver'sdialog box.See the printer driver Help.Printer Problems165](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-167.png)
![Problem SolutionFine dot patterns do not print. Only when using PostScript 3Change the [Dithering] setting in the printer driver'sdialog box.See the printer driver Help.If rubbed with your finger, the printsmears.The setting of the paper may not be correct. For example,although thick paper is used, the setting for thick paper maynot be specified.• Check the paper settings of this printer.See page 28 "Loading Paper".• Check the paper settings of the printer driver.See the printer driver Help.When Paper Is Not Fed or Ejected ProperlyProblem SolutionPrints fall in front of the machinewhen they are output.Raise the stop fence. See Setup Guide.Prints do not stack properly. The paper being used may be damp. Use paper that has beenstored properly. See page 45 "Supported Paper".The printed paper is curled. • Load the paper upside down in the paper tray.• If the paper curl is severe, retrieve prints from the outputtray more frequently.• The paper being used may be damp. Use paper that hasbeen stored properly.• If you enable [Toner Saving] under [System Settings],printing is generally less dense.Printed envelopes come out creased. Check if the fusing unit levers are properly set. Lower the fusingunit levers.7. Troubleshooting166](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-168.png)
![Other Printing ProblemsProblem SolutionThe toner has run out and printinghas stopped.When the "Continue printing?" message appears on thecontrol panel, pressing the [OK] key allows you to print a fewmore pages, but the print quality of those pages may belower.Printer Problems167](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-169.png)
![8. Configuring Network Settings UsingOS XThis chapter describes how to connect the machine to the network and specify the network settings usingOS X.Configurations differ according to the communication environment of your system.Connecting the Machine to a Wired NetworkThe following procedure is explained using OS X 10.11 as an example.Using a USB Cable1. Turn on your computer.2. Insert the provided CD-ROM into the CD-ROM drive of the computer.If your computer does not have a CD-ROM drive, download a setup file from our website.3. Double-click the CD-ROM drive icon.4. Double-click the [macOS] folder.5. Double-click the folder of driver you want to install.6. Follow the instructions in the setup wizard.7. Click [Close] in the [Summary] dialog box.8. Start System Preferences.9. Click [Printers & Scanners].Check that the machine automatically recognized by plug-and-play appears in the printers list.10. Click the [+] button.If [Add Printer or Scanner...] appears, click it.11. Click [Default].12. Select the printer that has "USB" indicated in the [Kind] column.13. Select the printer you are using from the [Use:] pop-up menu.14. Click [Add].15. Click [Duplexer] on the [Setting up] screen, and then click [OK].16. Quit System Preferences.Setup is completed.169](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-171.png)
![Using an Ethernet Cable1. Turn on your computer.2. Insert the provided CD-ROM into the CD-ROM drive of the computer.If your computer does not have a CD-ROM drive, download a setup file from our website.3. Double-click the CD-ROM drive icon.4. Double-click the [macOS] folder.5. Double-click the folder of driver you want to install.6. Follow the instructions in the setup wizard.7. Click [Close] in the [Summary] dialog box.8. Start System Preferences.9. Click [Printers & Scanners].10. Click the [+] button.If [Add Printer or Scanner...] appears, click it.11. Click [Default].12. Select the printer that has "Bonjour" indicated in the [Kind] column.If the printer name is not displayed, select the icon that corresponds to your network environment(TCP/IP, etc.).13. Select the printer you are using from the [Use:] pop-up menu.14. Click [Add].15. Click [Duplexer] on the [Setting up] screen, and then click [OK].16. Quit System Preferences.17. Press the [Menu] key.18. Press the [ ] or [ ] key to select [Network Settings], and then press the [OK] key.19. Press the [ ] or [ ] key to select [DHCP], and then press the [OK] key.20. Press the [ ] or [ ] key to select [Active] to automatically obtain the IP address or[Inactive] to specify the IP address manually.If you have selected [Active], proceed to Step 26.21. Press the [ ] or [ ] key to select [IP Address], and then press the [OK] key.22. Enter the machine's IPv4 address, and then press the [OK] key.23. Press the [ ] or [ ] key to select [Subnet Mask], and then press the [OK] key.24. Enter the subnet mask, and then press the [OK] key.25. Press the [ ] or [ ] key to select [Gateway Address], and then press the [OK] key.26. Enter the gateway address, and then press the [OK] key.8. Configuring Network Settings Using OS X170](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-172.png)
![Connecting the Machine to a Wireless NetworkThere are four methods for connecting the machine to a wireless network:• Using the Wi-Fi Setup WizardSee page 173 "Using the Wi-Fi Setup Wizard".• Using the WPS buttonSee page 174 "Using the WPS Button".• Using a PIN codeSee page 175 "Using a PIN Code".Installing the Printer DriverThe following procedure is explained using OS X 10.11 as an example.1. Turn on your computer.2. Insert the provided CD-ROM into the CD-ROM drive of the computer.If your computer does not have a CD-ROM drive, download a setup file from our website.3. Double-click the CD-ROM drive icon.4. Double-click the [macOS] folder.5. Double-click the folder of driver you want to install.6. Follow the instructions in the setup wizard.7. Click [Close] in the [Summary] dialog box.Installing Smart Organizing MonitorThe following procedure is explained using OS X 10.11 as an example.1. Turn on your computer.2. Insert the provided CD-ROM into the CD-ROM drive of the computer.If your computer does not have a CD-ROM drive, download a setup file from our website.3. Double-click the CD-ROM drive icon.4. Double-click the [Mac OS X] folder.5. Double-click the [Utility] folder.6. Double-click the package file icon.7. Follow the instructions in the setup wizard.8. Configuring Network Settings Using OS X172](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-174.png)
![8. If the [Printer Driver Selection] dialog box appears, do one of the following:• Select the machine's model.• Enter the IP address of the machine manually.• Click [Search Network Printer] to search the machine via the network.9. Click [OK].10. Click [Close] in the [Summary] dialog box.Using the Wi-Fi Setup WizardA router (access point) is needed to set up a connection.Checking the SSID and encryption keyThe SSID and Encryption key for the router (access point) may be printed on a label affixed to therouter (access point). For details about the SSID and Encryption key, refer to the router (accesspoint) manual.Configuring settings using the control panelBefore doing the following procedure, install the printer driver according to the procedure onpage 172 "Installing the Printer Driver".Make sure the Ethernet cable is not connected to the machine1. Check that the router (access point) is working correctly.2. Press the [Menu] key.3. Press the [ ] or [ ] key to select [Network Settings], and then press the [OK] key.4. Press the [ ] or [ ] key to select [Wireless (Wi-Fi)], and then press the [OK] key.5. Press the [ ] or [ ] key to select [Enable Wireless (Wi-Fi)], and then press the [OK] key.6. Press the [ ] or [ ] key to select [Enable], and then press the [OK] key.7. Press the [Menu] key to return to the Initial screen.8. Turn off the machine, and then turn it back on.9. Press the [Menu] key.10. Press the [ ] or [ ] key to select [Wi-Fi Setup Wizard], and then press the [OK] key.11. Press the [ ] or [ ] key to select SSID of the router (access point) from the searched SSIDlist, and then press the [OK] key.12. Enter the encryption key using the [ ] or [ ] key, and then press the [OK] key.As the passphrase, you can enter either 8 to 63 ASCII characters (0x20-0x7e) or 64 hexadecimaldigits (0-9, A-F, a-f).To go to the next characters, press the [OK] key.Connecting the Machine to a Wireless Network173](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-175.png)
![13. Press the [OK] key.After connecting to the network, the menu screen is displayed.14. Press the [ ] or [ ] key to select [Wi-Fi Status], and then press the [OK] key.When "Connected" is displayed, the connection has been established.• When "Connecting" is displayed, the connection is being established.• When "Disconnected" is displayed, the connection has not been established. Start again fromthe beginning.Using the WPS ButtonA router (access point) is needed to set up a connection.Before doing the following procedure, install the printer driver according to the procedure on page 172"Installing the Printer Driver".Make sure the Ethernet cable is not connected to the machine.1. Check that the router (access point) is working correctly.2. Press the [Menu] key.3. Press the [ ] or [ ] key to select [Network Settings], and then press the [OK] key.4. Press the [ ] or [ ] key to select [Wireless (Wi-Fi)], and then press the [OK] key.5. Press the [ ] or [ ] key to select [Enable Wireless (Wi-Fi)], and then press the [OK] key.6. Press the [ ] or [ ] key to select [Enable], and then press the [OK] key.7. Press the [Menu] key to return to the Initial screen.8. Turn off the machine, and then turn it back on.9. Press the [Menu] key.10. Press the [ ] or [ ] key to select [Network Settings], and then press the [OK] key.11. Press the [ ] or [ ] key to select [Wireless (Wi-Fi)], and then press the [OK] key.12. Press the [ ] or [ ] key to select [WPS], and then press the [OK] key.13. Press the [ ] or [ ] key to select [PBC], and then press the [OK] key.""PBC Executing..."" appears, and the machine starts to connect in PBC method.14. Press the WPS button on the router (access point) within two minutes.For details about how to use the WPS button, refer to the manuals for the router (access point).15. Check the result.• Connection has succeeded:Press the [Menu] key.• Connection has failed:8. Configuring Network Settings Using OS X174](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-176.png)
![Press the [Back] key to return to the screen displayed in Step 15.Check the configuration for the router (access point), then try the connection again.Using a PIN CodeA router (access point) is needed to set up a connection. To establish a connection using the PIN code,use a computer that is connected to the router (access point).Before doing the following procedure, install the printer driver according to the procedure on page 172"Installing the Printer Driver".Make sure the Ethernet cable is not connected to the machine.1. Check that the router (access point) is working correctly.2. Open the PIN code configuration window (web page) for the router (access point) onyour computer.3. Press the [Menu] key.4. Press the [ ] or [ ] key to select [Network Settings], and then press the [OK] key.5. Press the [ ] or [ ] key to select [Wireless (Wi-Fi)], and then press the [OK] key.1. Press the [ ] or [ ] key to select [Enable Wireless (Wi-Fi)], and then press the [OK] key.2. Press the [ ] or [ ] key to select [Enable], and then press the [OK] key.3. Press the [Menu] key to return to the Initial screen.4. Turn off the machine, and then turn it back on.5. Press the [Menu] key.6. Press the [ ] or [ ] key to select [Network Settings], and then press the [OK] key.7. Press the [ ] or [ ] key to select [Wireless (Wi-Fi).], and then press the [OK] key.8. Press the [ ] or [ ] key to select [WPS], and then press the [OK] key.9. Press the [ ] or [ ] key to select [PIN], and then press the [OK] key.10. Check the PIN code.11. Enter the machine’s PIN code (8 digits) on the router (access point)’s web page.(The webpage accessed in Step 212. Execute WPS (PIN system) from the router (access point)’s web page.13. Check the result.• Connection has succeeded:Press the [Exit] keyConfiguring the Wi-Fi settings is complete.• Connection has failed:Connecting the Machine to a Wireless Network175](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-177.png)
![Press the [Exit] key to return to the screen displayed in Step 16. Check the configuration forthe router (access point), then try the connection again.8. Configuring Network Settings Using OS X176](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-178.png)
![9. AppendixThis chapter describes the machine specifications and consumables.Transmission Using IPsecFor securer communications, this machine supports the IPsec protocol. When applied, IPsec encryptsdata packets at the network layer using shared key encryption. The machine uses encryption keyexchange to create a shared key for both sender and receiver. To achieve even higher security, you canalso renew the shared key on a validity period basis.• IPsec is not applied to data obtained through DHCP or DNS.• IPsec compatible operating systems are Windows 7 or later, Windows Server 2008 or later, OS X10.9 or later, Red Hat Enterprise Linux 6 or later. However, some setting items are not supporteddepending on the operating system. Make sure the IPsec settings you specify are consistent with theoperating system's IPsec settings.• If you cannot access Web Image Monitor due to IPsec configuration problems, disable IPsec under[Admin. Tools] on the control panel, and then access Web Image Monitor.• For details about specifying the IPsec settings using Web Image Monitor, see page 94 "Using WebImage Monitor".Encryption and Authentication by IPsecIPsec consists of two main functions: the encryption function, which ensures the confidentiality of data,and the authentication function, which verifies the sender of the data and the data's integrity. Thismachine's IPsec function supports two security protocols: the ESP protocol, which enables both of theIPsec functions at the same time, and the AH protocol, which enables only the authentication function.ESP ProtocolThe ESP protocol provides secure transmission through both encryption and authentication. Thisprotocol does not provide header authentication.• For successful encryption, both the sender and receiver must specify the same encryptionalgorithm and encryption key. The encryption algorithm and encryption key are specifiedautomatically.• For successful authentication, the sender and receiver must specify the same authenticationalgorithm and authentication key. The authentication algorithm and authentication key arespecified automatically.177](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-179.png)
![AH ProtocolThe AH protocol provides secure transmission through authentication of packets only, includingheaders.• For successful authentication, the sender and receiver must specify the same authenticationalgorithm and authentication key. The authentication algorithm and authentication key arespecified automatically.AH Protocol + ESP ProtocolWhen combined, the ESP and AH protocols provide secure transmission through both encryptionand authentication. These protocols provide header authentication.• For successful encryption, both the sender and receiver must specify the same encryptionalgorithm and encryption key. The encryption algorithm and encryption key are specifiedautomatically.• For successful authentication, the sender and receiver must specify the same authenticationalgorithm and authentication key. The authentication algorithm and authentication key arespecified automatically.• Some operating systems use the term "Compliance" in place of "Authentication".Security AssociationThis machine uses encryption key exchange as the key setting method. With this method, agreementssuch as the IPsec algorithm and key must be specified for both sender and receiver. Such agreementsform what is known as an SA (Security Association). IPsec communication is possible only if thereceiver's and sender's SA settings are identical.The SA settings are auto configured on both parties' machines. However, before the IPsec SA can beestablished, the ISAKMP SA (Phase 1) settings must be auto configured. When this is done, the IPsec SA(Phase 2) settings, which allow actual IPsec transmission, will be auto configured.Also, for further security, the SA can be periodically auto updated by applying a validity period (timelimit) for its settings. This machine only supports IKEv1 for encryption key exchange.Multiple settings can be configured in the SA.Settings 1-10You can configure ten separate sets of SA details (such as different shared keys and IPsecalgorithms).IPsec policies are searched through one by one, starting at [No.1].9. Appendix178](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-180.png)
![Encryption Key Exchange Settings Configuration FlowThis section explains the procedure for specifying encryption key exchange settings.Machine PC1. Set the IPsec settings on Web Image Monitor. 1. Set the same IPsec settings as the machine onPC.2. Enable IPsec settings. 2. Enable IPsec settings.3. Confirm IPsec transmission.• After configuring IPsec, you can use "ping" command to check if the connection is establishedcorrectly. Because the response is slow during initial key exchange, it may take some time toconfirm that transmission has been established.• If you cannot access Web Image Monitor due to IPsec configuration problems, disable IPsec under[Admin. Tools] on the control panel, and then access Web Image Monitor.Specifying Encryption Key Exchange Settings• This function is available only when an administrator password is specified.1. Start the web browser and access the machine by entering its IP address.2. Click [IPsec Settings].3. Click the [IPsec Policy List] tab.4. Select the number of the setting you want to modify in the list, and then click [Change].5. Modify the IPsec related settings as necessary.6. Enter the administrator password, and then click [Apply].7. Click the [IPsec Global Settings] tab, and then select [Active] in [IPsec Function].8. If necessary, specify [Default Policy], [Broadcast and Multicast Bypass], and [All ICMPBypass] also.9. Enter the administrator password, and then click [Apply].• An administrator password can be specified in the [Administrator] tab.Transmission Using IPsec179](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-181.png)
![Specifying IPsec Settings on the ComputerSpecify exactly the same settings for IPsec SA settings on your computer as are specified for the IPsecSettings on the machine. Setting methods differ according to the computer's operating system. Thefollowing procedure is based on Windows 10 in an IPv4 environment as an example.1. On the [Start] menu, click [Control Panel], [System and Security], and then click[Administrative Tools].2. Double-click [Local Security Policy], and then click [IP Security Policies on LocalComputer].3. In the "Action" menu, click [Create IP Security Policy...].The IP Security Policy Wizard appears.4. Click [Next].5. Enter a security policy name in "Name", and then click [Next].6. Clear the "Activate the default response rule" check box, and then click [Next].7. Select "Edit properties", and then click [Finish].8. In the "General" tab, click [Settings...].9. In "Authenticate and generate a new key after every", enter the same validity period (inminutes) that is specified on the machine in [IKE Life Time], and then click [Methods...].10. Confirm that the Encryption Algorithm ("Encryption"), Hash Algorithm ("Integrity"), andIKE Diffie-Hellman Group ("Diffie-Hellman Group") settings in "Security methodpreference order" all match those specified on the machine in [IKE Settings].If the settings are not displayed, click [Add...].11. Click [OK] twice.12. Click [Add...] in the "Rules" tab.The Security Rule Wizard appears.13. Click [Next].14. Select "This rule does not specify a tunnel", and then click [Next].15. Select the type of network for IPsec, and then click [Next].16. Click [Add...] in the IP Filter List.17. In [Name], enter an IP Filter name, and then click [Add...].The IP Filter Wizard appears.18. Click [Next].19. In [Description:], enter a name or a detailed explanation of the IP filter, and then click[Next].You may click [Next] and proceed to the next step without entering any information in this field.9. Appendix180](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-182.png)
![20. Select "My IP Address" in "Source address", and then click [Next].21. Select "A specific IP Address or Subnet" in "Destination address", enter the machine's IPaddress, and then click [Next].22. For the IPsec protocol type, select "Any", and then click [Next].23. Click [Finish], and then click [OK].24. Select the IP filter that you have just created, and then click [Next].25. Click [Add...] in the Filter Action.The Filter Action Wizard appears.26. Click [Next].27. In [Name], enter a Filter Action name, and then click [Next].28. Select "Negotiate security", and then click [Next].29. Select "Allow unsecured communication if a secure connection cannot be established.",and then click [Next].30. Select "Custom" and click [Settings].31. In "Integrity algorithm", select the authentication algorithm that was specified on themachine in "Encryption Key Auto Exchange Settings Phase 2".32. In "Encryption algorithm", select the encryption algorithm that specified on the machine in"Encryption Key Auto Exchange Settings Phase 2".33. In "Session key settings", select "Generate a new key every", and enter the validityperiod (in seconds) that was specified on the machine in "Encryption Key Auto ExchangeSettings Phase 2".34. Click [OK].35. Click [Next].36. Click [Finish].37. Select the filter action that you have just created, and then click [Next].38. Select one of options for an authentication method, and then click [Next].39. Click [Finish], and then click [OK].The new IP security policy (IPsec settings) is specified.40. Select the security policy that you have just created, right click on it, and then click[Assign].IPsec settings on the computer are enabled.• To disable the computer's IPsec settings, select the security policy, right click, and then click [Un-assign].Transmission Using IPsec181](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-183.png)
![Enabling and Disabling IPsec Using the Control Panel1. Press the [Menu] key.2. Press the [ ] or [ ] key to select [Admin. Tools], and then press the [OK] key.3. Press the [ ] or [ ] key to select [IPSec], and then press the [OK] key.4. Press the [ ] or [ ] key to select [Active] or [Inactive] and then press the [OK] key.5. Press the [Menu] key to return to the initial screen.9. Appendix182](https://usermanual.wiki/Ricoh/PRSP330DN1/User-Guide-3861194-Page-184.png)
