Ricoh SP 1000S User Manual To The C85a8293 169b 432c 9856 58fbfc73b97a

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LASER MFP
SP 1000S

Operating Instructions

Read this manual carefully before you use this machine and keep it handy for future reference.
For safe and correct use, be sure to read the Safety Information in this manual before using the machine.

Contents
Security
Security directives
Laser safety
For Europe/Asia
For North America
Declaration of conformity
Notice to Users in EEA Countries
Symbols for the main power switch
Positions of Warning and Caution labels
on the machine

Environment
Batteries and rechargeable batteries
The product
Users in the EU, Switzerland and Norway
All Other Users

Software use license
Definition
License
Property
Duration
Warranty
Responsibility
Development
Registered trademarks
Notice

Installation
Location conditions
Cautions of use
Safety information
Safety During Operation
Power Supply
Rules for use symbols
Terminal description
Command panel
Presentation
Accessing terminal functions
Packaging contents
Device installation
Loading paper
Loading paper in the paper tray
Handling of paper
Humidity control
Handling the unit
Operator shocks
Moving the unit
Handling the Toner Cartridge
Feed cassette paper insertion
Cartridge installation
Paper delivery stop
Starting your device
Device connection
Paper insertion in the manual input tray

Copy
Simple copy
Sophisticated copy
Special setup for the copy
Resolution setup
Zoom setup
Analysis origin setup
Contrast setup

Luminosity setup
Paper type setup
Paper tray selection
Flat-bed analysis margins setup
Left and right printing margins setup
Top and bottom printing margins setup
Format paper setup

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Parameters/Setup
Language
Technical Parameters
Printing the functions guide
Print the list of setups
Lock the machine
Lock the keyboard
Read the counters
Scanned pages counter
Printed pages counter
Display the consumables status
Calibrate your scanner

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6

USB memory key
Use of the USB memory key
Print your documents
Print the list of files located in the key
Print the files located in the key

Delete your files located in the key
Analyse the USB memory key content
Save a document on a USB memory key

PC Features
Introduction
Configuration requirements
Installation
Install the software on your PC
Connections

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USB Connection

Uninstall the software from your PC
Multifunction Terminal's Supervision
Checking the connection between the PC
and the multifunction machine
MF Director
Graphical presentation
Utilities and applications activation
MF Monitor
Graphical presentation
Display the consumable status
Scan To
Companion Suite Pro LL functionalities
Document analysis
Analysis with Scan To
Analysis from a TWAIN compatible software
Character recognition software (OCR)

Printing
Printing with the multifunction machine

Maintenance
Service
General information
Toner cartridge replacement
Issues with smart cards
Cleaning
Scanner reading system cleaning
Printer cleaning
Printer external cleaning
Printer issues
Error messages

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-I-

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Contents

SP 1000S

SP 1000S
30
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31

Contents

Paper jam
Miscellaneous issues
Specifications
Physical specifications
Electrical specifications
Environmental specifications
Peripheral specifications

- II -

Security
Security directives
Before turning on your device, check that the outlet that you are going to plug it into conforms to the indications shown
on the information plate (voltage, current, power network frequency) located on your device. This device shall be
connected to a single phase power network. The device shall not be installed on bare ground.

Batteries and rechargeable batteries, packaging and electric and electronic equipment (EEE), shall be thrown away,
as specified by the Instructions of the ENVIRONMENT chapter of this manual.

Because of the device model, the power connector is the only way to disconnecting the device from the power network,
that is why it is imperative to apply the following safety measures: your device shall be connected to a power outlet
located nearby. The outlet shall be easily accessible.

Your device is delivered with a grounded power cord. It is imperative to connect a grounded connector to a grounded
outlet connected to the building earthing.

Repairs-maintenance: Repairs and maintenance should only be carried out by a
qualified technician. No user serviceable parts inside the machine. To reduce the risk
of electrical shock, you shall not proceed with these operations yourself, because by
opening or removing the lids, you could expose yourself to two hazards:
- The laser beam can cause irreversible eye damage.
- Avoid contact with powered parts because it can lead to electrical shock with
unfortunate consequences.

For installation conditions and safe use precautions, refer to chapter Installation, page 7.

Laser safety
Use of controls or adjustments or performance of procedures other than those specified in the
CAUTION Operating Instructions might result in hazardous radiation exposure.

For Europe/Asia
This machine is considered a class 1 laser device, safe for office/EDP use. The machine contains 1 class 3B laser
diode, 10.72 milliwatt, 760-780 nanometer wavelength for each emitter.
Direct (or indirect reflected ) eye contact with the laser beam might cause serious eye damage. Safety precautions and
interlock mechanisms have been designed to prevent any possible laser beam exposure to the operator.
The following label is attached on the rear side of the machine.

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SP 1000S

For North America
CDRH Regulations.
This equipment complies with requirements of 21 CFR subchapter J for class 1 laser products. This equipment contains
1 class 3B laser diode, 10.72 milliwatt, 760-780 nanometer wavelength for each emitter.
This equipment does not emit hazardous light, since the beam is totally enclosed during all customer modes of
operation and maintenance.

Declaration of conformity

Notice to Users in EEA Countries
This product complies with the essential requirements and provisions of Directive 1999/5/EC of the European
Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and
the mutual recognition of their conformity.

Symbols for the main power switch
In accordance with IEC 60417, this machine uses the following symbols for the main power switch:
-

means POWER ON.

-

means POWER OFF.

Positions of Warning and Caution labels on the machine
This machine has labels for
WARNING and
CAUTION at the positions shown below. For safety, please
follow the instructions and handle the machine as indicated.

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SP 1000S

1 - Security - Certification - Environment - Licence

SP 1000S

Changes or modifications not expressly approved by the party responsible for compliance could
CAUTION void the user's authority to operate the equipment.

-3-

Environment
The preservation of the environment is of importance to the manufacturer. The manufacturer wishes to service the
installations with respect to the environment and has chosen to integrate the environmental performance in the whole
lifecycle of its products, throughout manufacturing, release, use and disposal.

Batteries and rechargeable batteries
If your product contains batteries or rechargeable batteries, these shall be disposed of at the designated
collecting centers.

The product
Users in the EU, Switzerland and Norway
Our Products contain high quality components and are designed to facilitate recycling.
Our products or product packaging are marked with the symbol below.

The symbol indicates that the product must not be treated as municipal waste. It must be disposed of
separately via the appropriate return and collection systems available. By following these instructions you
ensure that this product is treated correctly and help to reduce potential impacts on the environment and
human health, which could otherwise result from inappropriate handling. Recycling of products helps to
conserve natural resources and protect the environment.
For more detailed information on collection and recycling systems for this product, please contact the shop
where you purchased it, your local dealer or sales/service representatives.

All Other Users
If you wish to discard this product, please contact your local authorities, the shop where you bought this
product, your local dealer or sales/service representatives.

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SP 1000S

Software use license
CAREFULLY READ ALL THE TERMS AND CONDITIONS OF THE PRESENT LICENSE BEFORE OPENING THE
SEALED ENVELOPE CONTAINING THE SOFTWARE. OPENING THIS ENVELOPE INDICATES THAT YOU
ACCEPT THESE TERMS AND CONDITIONS.
In case you should not accept the terms of this license, the CD-ROM packaging should be returned to the retailer
unopened, along with the other components of the product.

Definition
The Software designates programs and associated documentation.

License
- This license allows you to use this Software on personal computers on a local network. You only have permission to
use this Software to print on one multifunction machine; you can not lend the Software or authorize anyone to use it.
- You are allowed to make a back up copy.
- This license is non-exclusive and non-transferable.

Property
The manufacturer or its providers hold the Software property right. You only become the owner of the CD-ROM. You
shall not modify, adapt, decompile, translate, create any derived piece, rent or sell the Software or the documentation.
Any rights not explicitly approved are reserved by the manufacturer or its providers.

Duration
This license remains valid until cancelled. You can cancel it by destroying the program and the documentation as well
as any other copies of them. This license will automatically be canceled in case you do not respect the terms of this
license. If the license is rendered invalid, you agree to destroy all copies of the program and the associate
documentation.

Warranty
The Software is provided "as is" with no warranties what so ever, whether expressed or implied, including without
limitation, any warranties of merchantability or fitness for a particular purpose; all the risks concerning the results and
performance of this Software are assumed by the buyer. In case the program should appear defective, all the repair
and service expenses will be covered by the buyer.
Nevertheless, the license holder benefits from the following warranty: we guarantee that the CD-ROM on which the
Software is recorded is free from hardware or manufacturing faults if used in normal conditions, the guarantee is valid
for ninety (90) days from the delivery date, the copy of the receipt being the proof of purchase. In case of a CD-ROM
fault that due to accident or misuse, the CD-ROM will not be replaced as per the warranty.

Responsibility
If the CD-ROM is not working properly, send it to the retailer together with a copy of the receipt. It is the retailer's sole
responsibility to replace the CD-ROM. Nobody, not even the manufacturer who is involved in the creation, realization,
merchantability and delivery of this program would be responsible for direct, indirect or immaterial damages, such as,
but not limited to, loss of information, loss of time, execution loss, loss of revenue, loss of customers, due to the use or
inability to use the program.

Development
With a constant concern for improvement, the manufacturer reserves the right to modify the Software specifications
without any notice. In case of modification, your user right does not give you access to free updates.

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SP 1000S

Registered trademarks
Companion Suite Pro is a registered trademark of Sagem Communication.
Adobe® and the Adobe® products referred to here are registered trademarks of Adobe Systems Incorporated.
PaperPort9SE is a registered trademark of ScanSoft.
Microsoft® Windows® 98, Microsoft® Windows® Millennium®, Microsoft® Windows NT®, Microsoft® Windows
2000®, Microsoft® Windows XP®, and any other Microsoft® product referred to here are registered trademarks of
Microsoft Corporation registered and/or used in the United States and/or in other countries.
All the other brands or products referred to as examples or in order to give additional information are registered
trademarks of their respective owners.
The screenshots presented in this operating instructions have been created with Windows XP. If you use another
operating system, the screenshots displayed may be different from the ones presented in this booklet.

Notice
Do not copy or print any item for which reproduction is prohibited by law.
Copying or printing the following items is generally prohibited by local law: bank notes, revenue stamps, bonds, stock
certificates, bank drafts, checks, passports, driver's licenses.
The preceding list is meant as a guide only and is not inclusive. We assume no responsibility for its completeness or
accuracy.
If you have any questions concerning the legality of copying or printing certain items, consult with your legal advisor.

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SP 1000S

Installation
Location conditions
By choosing an appropriate location, you preserve the longevity of the machine. Check that the selected location has
the following characteristics:
- Choose a well ventilated location.
- Make sure not to obstruct the ventilation grids located on the left and right sides of the device. During the
installation, make sure to place the machine thirty centimeters away from the surrounding objects so all the lids
can be easily opened.
- Make sure that this location does not present any ammonia nor any other organic gasses emission hazard.
- The ground outlet (refer to the security notices presented in the Security chapter) to which you plan to connect
the machine shall be located close to this one and have an easy access.
- Make sure that the machine is not directly exposed to sun light.
- Make sure not to place the machine in an area exposed to an air flow generated by an air conditioning, heating or
ventilation system, nor in an area subject to big temperature or humidity jumps.
- Choose a solid and horizontal surface on which the machine will not be exposed to intense vibrations.
- Keep the machine away from any object that could obstruct its ventilation ports.
- Do not place the machine close to hangings or any other flammable objects.
- Choose a location where the water and other splashes of liquid are limited.
- Make sure that this location is dry, clean and dust free.

Cautions of use
Take into account the important precautions below when using the machine.
Running environment:
- Temperature : 10 °C to 27 °C with an ambient humidity included between 15 to 80% (up to 32°C with an ambient
humidity included between 15 to 54%).
Terminal:
The section below describes the precautions to be taken when using the machine:
- Never turn the machine off and never open the lids while printing.
- Never use gas or flammable liquids, or objects generating magnetic field close to the machine.
- When you unplug the power cord, always hold the connector without pulling the cord. A damaged cord presents
a potential fire hazard or an electric shock hazard.
- Never touch the power cord with wet hands. You risk getting an electric shock.
- Always unplug the power cord before moving the machine. Otherwise, you could risk having the cord damaged
and create a fire hazard or an electric shock hazard.
- Always unplug the power cord when you plan not to use the machine for a long period of time.
- Never put objects on the power cord, never pull it and never fold it. This could cause a fire hazard or an electric
shock hazard.
- Always make sure that the machine is not sitting on the power cord or any other electric device communication
cables. Make sure also that neither cord nor cable is introduced to the machine inner mechanism. This would
expose you to a machine malfunction risk or to a fire hazard.
- Make sure that the printer is unplugged from the power outlet before connecting or disconnecting an interface
cable to the printer (use a shielded interface cable).
- Never try to remove any fixed pane or hood. The machine contains high voltage circuits. Any contact with these
circuits can cause an electric shock risk.
- Never try to modify the machine. This could cause a fire hazard or an electric shock hazard.
- Always make sure that paper clips, staples or other small metallic items do not get inside the machine via the
ventilation ports or other ports. Such items create fire hazards or electric shock hazards.
- Prevent water and any other liquid from spilling on the machine or near to it. Any contact of the machine with water

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SP 1000S

or liquid can cause a fire hazard or an electric shock hazard.
- If liquid or metallic item gets accidentally inside the machine, turn it off immediately, unplug the power cord and
contact your retailer. Otherwise, you would face a fire hazard or an electric shock hazard.
- In case of heat, smoke, unusual smell or abnormal noise emissions, turn the machine off, unplug the power cord
immediately and contact your retailer. Otherwise, you would face a fire hazard or an electric shock hazard.
- Avoid using the machine during an "electric storm", this can cause an electric shock hazard due to lightning.
Paper for printing: if you use paper already printed by your machine or another printer, the printing quality may not be
optimal.

Make sure to place the machine in well ventilated premises. When operating, the printer generates
a small amount of ozone. An unpleasant smell can come from the printer if it is used intensively in
not well ventilated premises. For a secure use, make sure you place the machine in well ventilated
premises.

CAUTION

Safety information
When using your product, the following safety precautions should always be followed.

Safety During Operation
In this information slip, the following important symbols are used:
Indicates a potentially hazardous situation which, if instructions are not followed, could result in
WARNING: death or serious injury.
Indicates a potentially hazardous situation which, if instructions are not followed, may result in
CAUTION: minor or moderate injury or damage to property.

WARNING
- Connect the power cord directly into a wall outlet and never use an extension cord.
- Disconnect the power plug (by pulling the plug, not the cable) if the power cable or plug becomes frayed or
otherwise damaged.
- To avoid hazardous electric shock or laser radiation exposure, do not remove any covers or screws other than
those specified in the Operating Instructions.
- Turn off the power and disconnect the power plug (by pulling the plug, not the cable) if any of the following
conditions exists:
•
•
•

You spill something into the product.
You suspect that your product needs service or repair.
Your product’s cover has been damaged.

- Do not incinerate spilled toner or used toner. Toner dust might ignite when exposed to an open flame.
- Disposal can take place at our authorized dealer or at appropriate collection sites.
- Dispose of the used toner cartridge (or bottle) in accordance with the local regulation.

CAUTION
- Protect the product from dampness or wet weather, such as rain, snow, and so on.
- Unplug the power cord from the wall outlet before you move the product. While moving the product, you should
take care that the power cord will not be damaged under the product.
- When you disconnect the power plug from the wall outlet, always pull the plug (not the cable).
- Do not allow paper clips, staples, or other small metallic objects to fall inside the product.
- Keep toner (used or unused), toner cartridge (or bottle), ink (used or unused) or ink cartridge out of reach of
children.

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SP 1000S

- Be careful not to cut yourself on any sharp edges when you reach inside the product to remove misfed sheets of
paper or masters.
- For environmental reasons, do not dispose of the product or expended supply wastes at household waste
collection point. Disposal can take place at our authorized dealer or at appropriate collection sites.
- Our products are engineered to meet the high standards of quality and functionality, and we recommend that you
only use the expendable supplies available at an authorized dealer.

Power Supply
The socket-outlet shall be installed near the product and shall be easily accessible.

Rules for use symbols

WARNING
Indicates important safety notes.
Ignoring these notes could result in serious injury or death. Be sure to read these notes. They can be found in the
“Safety Information” section of this manual.

CAUTION
Indicates important safety notes.
Ignoring these notes could result in moderate or minor injury, or damage to the machine or to property. Be sure to read
these notes. They can be found in the “Safety Information” section of this manual.

Important
Indicates points to pay attention to when using the machine, and explanations
of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations.

Note
Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors.

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SP 1000S

2 - Installation

Terminal description
Front side
Command panel

Scanner cover

Paper output
Smart card
insertion point
Fold-down
stopper for
paper delivery

Master USB
connection
(USB key)

Front cover

Manual
input tray

Manual paper feed
setup guides

Paper tray

Back side

Paper jam cover

Power supply cord
connection
Slave USB connection
(for PC)

On/Off switch

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SP 1000S

2 - Installation

Command panel
Presentation
16

1

18
17 19

2

ABC

DEF

15
14
PQRS

13

12

11 10 9

8

7

6

5

1. Screen.

11. Button

2. Alphanumerical keypad.
3. Button

: document analysis to the PC.

4. Button

: local copy.

5. Button
6. Button

4

: stops the current operation.

12. Button ECO: sets up the activation delay.
13. Button

: colour analysis mode selection.

14. Button

: analysis resolution setup.

15. Button

: contrast setup.

: stops the current PC printing.
: Validation.

7. Button OK: confirms the displayed selection.

16. Icon

8. Button : menu access and navigation down the
menus.

17. Icon

: resolution "Photo".

18. Icon

: resolution "Copy : Auto".

9. Button C: back to the previous menu and input
correction.
10. Button

3

19. Icon

: resolution "Copy : Quality text".

: color mode.

: navigation up the menus.

Accessing terminal functions
All terminal functions and settings are available via the menu and are associated to a specific menu command. For
example, CONTRAST copy settings are identified in the menu with the command 844.
Two methods are available to access menu items : a step by step method or a shortcut method.
To access the CONTRAST settings with the Step by step method :
1 Press on
to access the menu.
2 Use the
or
buttons to browse the menu and select 8-ADVANCED FCT. Confirm with OK.
3 Use the
or
buttons to browse the ADVANCED FUNCTIONS menu and select 84-COPY. Confirm with OK.
4 Use the
or
buttons to browse the COPY menu and select 844-CONTRAST. Confirm with OK.
To access the CONTRAST settings with the shortcut method :
1 Press on
to access the menu.
1 Enter 844 with the alphanumerical keypad to directly access the CONTRAST item.

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Packaging contents

Device installation

The packaging contains the items listed below:

1 Unpack the device.
2 Install the device respecting the security notices
stated at the beginning of this booklet.
3 Remove all stickers from the machine.
4 Remove the plastic protection film from the screen.

Multifunction device

Loading paper
Loading paper in the paper tray

1 toner cartridge

(1) Paper to be used must be inserted face down, and
abutting the side fence and back fence. Not abutting
the paper may cause feed failure, skewing or paper
jams.
(2) Amount of loaded paper must not exceed the loading
mark. If the loading mark is exceeded, this may cause
feed failure, skewing, or paper jams.
(3) Adding paper to the pile may cause double feeding,
and should be avoided.
(4) When withdrawing the cassette from the main unit,
always hold it with both hands.

Handling of paper
1 installation guide and 1 PC installation CD ROM

1 Safety Guide, Command Guide (For Europe only)

1 power cord

(1) Curling must be corrected before loading.
(2) Curls must not exceed 10 mm.
(3) Care must be taken with storage to prevent feed faults
and image defects due to leaving the paper in
conditions of high humidity.
Adding paper to the pile, or splitting the pile may cause
feeding problems, and must be avoided.

Humidity control
(1) Paper which has become damp, or paper which has
been left unused for a very long time, must not be
used.
(2) After opening the paper, it must be kept in a plastic
bag.
(3) Paper with waved ends, paper which is creased, paper
with crumples, and any other non-normal paper must
not be used.

Handling the unit
Operator shocks
1 USB cord

During printing, shocks must not be applied to the paper
feed cassette, tray, cover, and other parts of the machine.

Moving the unit
When moving the unit on a desk, it must be lifted, and not
dragged.

Handling the Toner Cartridge
(1) Must not be stood on the side, or held upside down.
(2) Must not be shaken strongly.
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SP 1000S

Feed cassette paper insertion

4 Take a paper stack, pull the paper off and align it
on a flat surface.

Your device accepts a number of formats and types of
papers.
Important

See chapter Specifications for the
various formats and types of paper.

1 Remove the paper feed cassette completely.
5 Put the paper stack in the feed cassette
(200 sheets for 80 g/m² paper for instance).
6 Put the feed cassette back in its location.

Cartridge installation
1 Stand in front of the machine.
2 Push the left and right sides of the cover and pull it
at the same time towards you.

2 Push the lower panel down until it clicks.

PUSH

3 Remove the starter toner cartridge from its bag.
Gently roll the cartridge 5 or 6 times to distribute the
toner evenly inside the cartridge.
Thoroughly rolling the cartridge will assure the
maximum copies per cartridge.
Hold it by its handle.

3 Setup the back side feed cassette stop by pushing
the "PUSH" lever (A).
Then adjust the lateral paper guides to the paper
format by pushing lever (B) located on the left
guide. Adjust the length paper guide to the paper
format by pushing lever (C).
C

4 Insert the cartridge in its slot by pushing it until it
clicks (last move down) as shown on the picture
below.

A

5½

7¼

8

5 Close the cover.
B

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SP 1000S

Paper delivery stop
Adjust the paper delivery stop, depending on the format of
the document to be printed. Do not forget to raise the flap
to prevent the sheets from falling down.

Paper insertion in the manual input
tray
The manual input tray allows you to use various paper
formats with greater weightings than the one used in the
paper feed cassette.
Only one sheet or envelope can be fed at a time.
Important

See chapter Specifications for the
various formats and types of paper.

1 Spread the manual feed guides to the maximum.

Starting your device

2 Insert a sheet or an envelope in the manual input
tray.
3 Adjust the paper guides against the right and left
edges of the sheet or the envelope.
4 Print making sure that the chosen paper format
corresponds to the selected format on the printer.

Device connection

Before plugging the power cord, it is
WARNING imperative to refer to the Security
directives, page 1.
1 Connect the power cord to the device.
2 Make sure that the On/Off switch is off (O position).
Plug the power cord to outlet on the wall.

The power cord is used as a 230 V
power unit cut off. As a precaution,
WARNING the outlet shall be located close to
the device and be of easy access in
case of danger.

Note: When using envelopes
• Feeding can be done only through the manual feed.
• Recommended area should be the area which
excludes 15 mm from the leading edge, 10 mm from
and both the left and right edges, and the rear edge.
• A few crinkled lines may be given in solid print at the
part of being overlapped.
• Envelopes which are not recommended may lead to
improper printing.
• Curled envelope after printing should be fixed
manually.
• Small crumples on the edge of the wide side of
envelopes. Smearing, or less clear printing may
appear on the reverse side.
• Set envelope by pressing the folding line of four edges
properly after releasing air inside.
• Set envelope in a proper position after aligning in case
it is bent or warped.
• Paper conditioning is not allowed. And it should be
used under normal office environment.

3 Press the On/Off button to turn on the device
(I position).
4 By default, the machine is set to operate in English.
To modify this parameter, refer to Language,
page 18.

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SP 1000S

Copy

Analyzed sheet

A

Your machine has the function to make one or more
copies.
You can also setup several parameters in order to make
copies at your will.

1 Page to 1

A

1 Page to 4

A

1 Page to 9

3 - Copy

SP 1000S
Output

A

Simple copy
In this case, the default parameters are applied.
1 Place the document to be copied face down on the
glass, respecting the indications around the glass.
2 Press the
button twice. The copy is made
using the default parameters.

Sophisticated copy
6 Adjust the desired zoom level, from 25% TO 400%
with the buttons
or
, confirm with the OK
button (only available in 1 Page to 1 copy mode).
7 Adjust the desired origin values with the
alphanumerical keyboard buttons
or
then
confirm with the OK button.
8 Choose the resolution depending on the printing
quality that you want DRAFT, AUTO, QUALITY
TEXT or PHOTO with the buttons
or , then
confirm with the OK button.
9 Adjust the contrast level with the buttons
or ,
then confirm with the OK button.
10 Adjust the desired brightness level with the buttons
or , then confirm with the OK button.
11 Choose the paper type NORMAL, THICK with the
buttons
or , then confirm with the OK button.

The sophisticated copy allows to do custom setups for the
current copy.
You can start copy by pressing
Note

button at any time in below
steps.

1 Place the document to be copied face down on the
glass, respecting the indications around the glass.

Note

2 Press the

After step 1, you can directly enter
the number of copies with the
alphanumerical keypad and press
the OK button to validate. Then
refer to step 4.

Special setup for the copy

button.

3 Enter the number of copies that you want and
confirm with the OK button.
4 Choose the paper tray AUTOMATIC or MANUAL
with the buttons
or , then confirm with the OK
button.
5 Choose with the buttons
or
the printing
option (see examples below) depending on the
copy mode that you want:
- Poster mode (flat-bed scanner): 1 Page to 1,
1 Page to 4 or 1 page to 9.
Confirm with the OK button.

Setups done through this menu become the device
default setups after you confirm.
When the quality of the printing is not
Important satisfying, you can proceed to a
calibration with MENU 80.

Resolution setup
The RESOLUTION parameter allows you to setup the
photocopy resolution.
841 - ADVANCED FCT/COPY/RESOLUTION
1 Choose the resolution with the buttons
according to the following table:

- 15 -

or

844 - ADVANCED FCT/COPY/CONTRAST
Parameter

Signification

DRAFT

Low resolution.

AUTO

Standard resolution for documents
containing text and graphics.

QUALITY
TEXT

Optimal resolution for documents
containing text.

PHOTO

Optimal resolution for documents
containing photographies.

1 Setup the desired level of contrast with the buttons
and , confirm by pressing the OK button.
2 You can also directly setup the desired contrast
with the
button, press several times on this
button until the desired setup without using the
Menu 844.
3 Quit this menu by pressing the

button.

Luminosity setup

2 Confirm your choice by pressing the OK button.

The LUMINOSITY parameter allows to lighten or darken
your original document.

You can also setup the resolution

845 - ADVANCED FCT/COPY/LUMINOSITY

Note

by pressing the

1 Setup the desired brightness with the buttons
and .
2 Confirm your choice by pressing the OK button.

button.

3 Quit this menu by pressing the

Zoom setup
The ZOOM parameter allows you to reduce or enlarge an
area of a document by choosing the origin and the zoom
level to apply to the document, from 25 to 400 %.

Paper type setup
851 - ADVANCED FCT/SCAN. & PRINT/PAPER
TYPE

842 - ADVANCED FCT/COPY/ZOOMING

1 Select the paper NORMAL or THICK that you use
with the buttons
and .
2 Confirm your setup by pressing the OK button.

1 Enter the desired zoom level with the
Alpanumerical keyboard or choose among
predefined values with the buttons
and .
2 Confirm your choice by pressing the OK button.

3 Quit this menu by pressing the

The Automatic selection can have two meanings
depending on the paper format defined on the paper
trays. The following table describes the different cases.

If you want, you can change the origin of the scanner.

ENDFIN
OFFEUILLE
SHEET

BEGIN.
OFFEUILLE
SHEET
DEBUT

By entering new values for X and Y in mm (X < 210 and
Y < 280), you move the analysed area as shown on the
diagram below.

y

button.

Paper tray selection

Analysis origin setup

x

button.

Default tray

Same paper
format in the
trays

Analysed area

AUTOMATIC

MANUAL

843 - ADVANCED FCT/COPY/ORIGIN

Different paper
format in the
trays

1 Select the X and Y coordinates with the buttons
or .
2 Setup the desired coordinates with the digital
keyboard or the buttons
and , confirm your
choice by pressing on the OK button.

Contrast setup
The CONTRAST parameter allows to choose the
photocopy contrast.

- 16 -

AUTOMATIC
MANUAL

Tray used for copy

Selection between the
main tray and the
manual tray.
The manual tray is
used.
The main tray is used
The manual tray is
used.

852 - ADVANCED FCT/SCAN. & PRINT/TRAY
PAPER
1 Select the default paper tray to use, AUTOMATIC
or MANUAL, with the buttons
and .
2 Confirm by pressing the OK button.
3 Quit this menu by pressing the

button.

3 - Copy

SP 1000S

Flat-bed analysis margins setup

5 Quit this menu by pressing the

If you want to, you can offset the lateral margins of the
document to the left or right during the analysis with your
flat-bed scanner.
853 - ADVANCED FCT/SCAN. & PRINT/
FLATBED MARG
1 Setup the left / right margins offsets (by 0.5 mm
steps) with the buttons
and .
2 Confirm by pressing the OK button.
3 Quit this menu by pressing the

button.

Left and right printing margins setup
If you want to, you can offset the lateral margins of the
document to the left or right during printing.
854 - ADVANCED FCT/SCAN. & PRINT/
PRINTER MARG
1 Setup the left / right margins offsets (by 0.5 mm
steps) with the buttons
and .
2 Confirm by pressing the OK button.
3 Quit this menu by pressing the

button.

Top and bottom printing margins setup
If you want to, you can offset the lateral margins of the
document towards the top or the bottom during printing.
855 - ADVANCED FCT/SCAN. & PRINT/TOP
PRINT.
1 Setup the top / bottom margins offsets (by 0.5 mm
steps) with the buttons
and .
2 Confirm by pressing the OK button.
3 Quit this menu by pressing the

button.

Format paper setup
This menu allows you to define the default paper format
of the manual tray and the main tray. You can also setup
the default scanning width.
856 - ADVANCED FCT/SCAN. & PRINT/
PAPER FORMAT
1 Select the paper tray for which you want to define
a default paper format with the buttons
and .
2 Confirm by pressing the OK button.
3 Choose the paper format with the buttons
or
according to the following table:.
Paper tray

Available paper format

MAN. TRAY

A5, A4, Legal and Letter

AUTO. TRAY

A5, A4, Legal and Letter

SCANNER

LTR/LGL and A4

4 Confirm by pressing the OK button.

- 17 -

button.

3 - Copy

SP 1000S

Parameters/
Setup

Parameter

You can setup your machine as you like depending on the
use. You will find in this chapter description of the
functions.
You can print the functions guide and the available setup
of your multifunction machine.

8 - Eco energy

Choosing the printer standby
delay: the printer will switch to
standby after a delay (in minutes)
of NON-operation or during the
period of time of your choice.

79 - Toner
Management

This parameter helps you manage
the consumable. When set to WITH
[0-10%], you can only replace the
toner cartridge when the toner has
reached the threshold.
If ever you need to replace the
toner cartridge before the toner
near end, set the parameter to
WITH [0-100%] and proceed with
the toner cartridge replacement
(see chapter Maintenance, page
28).
Disabling the toner management
(parameter set to WITHOUT) is
strongly not recommended as you
may spill toner in your print
mechanism. When set to WITHOUT,
the screen displays TONER ? %.

80 - Toner save

Makes printing lighter to save toner
cartridge ink.

Language
This setting enables you to choose the menu language of
your choice. By default, the multifunction machine is set
to English.
To select the language:
203 - SETUP / GEOGRAPHICAL / LANGUAGE
1 Press , enter 203 using the keypad. Confirm with
OK.
2 Select the required language using
and
,
then press the OK button to confirm.
3 To exit this menu, press

Signification

.

93 - Replace format Page format change. This

Technical Parameters
As delivered your machine is preset by default. However,
you may adjust it to meet your requirements by resetting
the technical parameters.
To set the technical parameters:
29 - SETUP / TECHNICALS
1 Select the desired parameter and confirm with OK.
2 With the buttons
or , modify the parameter
settings by following the table below and press OK.

- 18 -

parameter allows you to print a
LETTER format document on A4
pages using the LETTER/A4
setting.

4 - Parameters/Setup

SP 1000S

Printing the functions guide
Important

Read the counters

The printing is not possible on A5
paper format.
51 - PRINT / FUNCTIONS LIST

1 Press on
and enter 51 with the alphanumerical
keypad. The printing of the functions guide starts.

Scanned pages counter
To view the number of pages scanned on your machine:

Print the list of setups
Important

This function allows you to view the activity counters for
your machine at any time.
According to your needs, you can read the counters for:
• scanned pages,
• printed pages.

823 - ADVANCED FCT / COUNTERS / SCANNED
PAGE

The printing is not possible on A5
paper format.

1 Press on , enter 823 with the keyboard.
2 The number of scanned pages appears on the
screen.
3 Quit this menu by pressing the
button.

To print the list of setups:
54 - PRINT / SETUP
1 Press on
, enter 54 with the alphanumerical
keypad.
The printing of the list of setups starts.

Printed pages counter
To view the number of pages printed on your machine:

Lock the machine

824 - ADVANCED FCT / COUNTERS / PRINTED PG

This function prevents non-authorized people from
accessing the machine. An access code will be required
every time someone wants to use the device. After each
use, the device will lock automatically.

1 Press on , enter 824 with the keyboard.
2 The number of printed pages appears on the
screen.
3 Quit this menu by pressing the
button.

Before that you have to enter a lock code.
811 - ADVANCED FCT / LOCK / LOCKING CODE
1 Press on , enter 811 with the alphanumerical
keyboard.
2 Enter your lock code (4 digits) with the keyboard,
confirm with OK.

Display the consumables status
You can read at any time the remaining toner in the
cartridge. This level appears in percentage.
86 - ADVANCED FCT / CONSUMABLES

If a code is already registered, enter
Important the old code before typing the new
one.
3 Enter again your lock code (4 digits) with the
keyboard, confirm with OK.
4 Quit this menu by pressing the
button.

Lock the keyboard
Everytime you use your machine, you will have to enter
your code.

1 Press on , enter 86 with the keyboard.
2 The available toner percentage appears on the
screen.
3 Quit this menu by pressing the
button.

Calibrate your scanner
You can do this operation when the quality of photocopied
documents is not satisfactory anymore.

812 - ADVANCED FCT / LOCK / LOCK KEYBD.
1 Press on , enter 812 with the keyboard.
2 Enter the lock code and confirm with OK.
3 With the buttons
or , choose WITH and
confirm with OK.
4 Quit this menu by pressing the
button.

- 19 -

80 - ADVANCED FCT / CALIBRATION
1 Press on , enter 80 with the keyboard, confirm
with OK.
2 The scanner is triggered and a calibration is done
automatically.
3 At the end of the calibration, the machine comes
back to the screen saver.

4 - Parameters/Setup

SP 1000S

USB memory key

Print the files located in the key

You can connect a USB memory Key on the front side of
your machine. The files stored in TXT, TIFF and JPEG
formats will be analysed and you will be able to use the
following actions:
- print the stored files contained in your USB memory
key1,
- delete the files contained in your USB memory key,
- run an analysis on the contents of the inserted USB
memory key,
- digitalise a document on your USB memory key,

To print the files located in the key:
01 - MEDIA / PRINT DOC. / FILE
1 Insert the USB memory key on the front side of the
machine respecting the way of insertion.
2 ANALYSE MEDIA appears on the screen.
3 Select PRINT DOC. with the
or
buttons and
confirm with OK.
4 Select FILE with the
or
buttons and confirm
with OK.
5 You have three possibilities to print your files:
- ALL, to print all the files located in the USB
memory key.
Select ALL with the
or
buttons and
confirm with OK. The printing is started
automatically.
- SERIES, to print several files located in the USB
memory key.
Select SERIES with the
or
buttons and
confirm with OK.
FIRST FILE and the first indexed file appears
on the screen, select with the
or
buttons
the file to print and confirm with OK. A star (Ä)
appears on the left side of the file.
LAST FILE appears on the screen, select with
the
or
buttons the other files to print and
confirm with OK.

Use of the USB memory key

Press the
-

Print your documents
Important

The printing is not possible on A5
paper format.

-

You can print the stored files or a list of the files located in
the USB memory key.

Print the list of files located in the key
To print the list of files located in the key:
01 - MEDIA / PRINT DOC. / LIST

button.

COPIES NUMBER appears on the screen,
enter the desired number of copies with the
alphanumerical keypad and confirm with OK to
start printing.
SELECTION, to print only one file located in the
USB memory key.
Select with the
or
buttons the file to print
and confirm with OK. COPIES NUMBER
appears on the screen, enter the desired
number of copies with the alphanumerical
keypad and confirm with OK to start printing.

6 Quit this menu by pressing the
1 Insert the USB memory key on the front side of the
machine respecting the way of insertion.
2 ANALYSE MEDIA appears on the screen.
3 Select PRINT DOC. with the
or
buttons and
confirm with OK.
4 Select LIST with the
or
buttons and confirm
with OK.
5 The list is shown in a table with the following
information:
- the analyzed files are indexed in an incremental
1 by 1 order,
- the files name with their extension,
- the date of the files last save,
- the files size in Kbytes.

button.

Delete your files located in the key
You can delete files located in your USB memory key.

1. It may be possible that some TIFF files of your USB
memory key cannot be printed due to data format limitation.

- 20 -

06 - MEDIA / DELETE / MANUAL
1 Insert your USB memory key on the front side of
your machine respecting the way of insertion.
2 ANALYSE MEDIA appears on the screen.
3 Select DELETE with the
or
buttons and
confirm with OK.
4 Select MANUAL with the
or
buttons and
confirm with OK.

5 - USB memory key

SP 1000S

5 You have three possibilities to delete your files:
- ALL, to delete all the files located in the USB
memory key.
Select ALL with the
or
buttons and
confirm with OK.
You come back to the previous menu.
- SERIES, to delete several files located in the
USB memory key.
Select SERIES with the
or
buttons and
confirm with OK.
FIRST FILE and the first indexed file appears
on the screen, select with the
or
buttons
the file to delete and confirm with OK. A star (Ä)
appears on the left of the file.
LAST FILE appears on the screen, select with
the or buttons the other files to delete and
confirm with OK.
Press the
-

You can also access this function in
two other ways:
• by pressing the
button of
the machine deck then by
Important
selecting SCAN-TO-MEDIA.
By pressing the
button from the
screen saver then by typing 03 on
the alphanumerical keypad.
4 Choose the COLOUR between BLACK&WHITE and
COLOUR with the
or
buttons and the button
OK.
5 With the alphanumerical keypad, give a name to
the scan file (up to 20 characters) and confirm with
OK.
6 Choose the scan format between IMAGE and PDF,
and confirm to start the scan and the recording of
the document.
IMAGE allows to have the same kind of file as a
photo. PDF is a format for the digital documents
creation.

button.

You come back to the previous menu
SELECTION, to delete only one file located in
the USB memory key.
Select with the or buttons the file to delete
and confirm with OK.
You come back to the previous menu.

6 Quit this menu by pressing the

The beginning button

immediately starts the scan

and sends a file to the support with the parameters
defined in the analysis format.

button.

Analyse the USB memory key content
After a period of inactivity, your machine will return to the
main menu. To view the USB memory key again please
proceed as follows:

With the IMAGE format, if you have selected
BLACK&WHITE the picture will be saved in TIFF format,
if you have selected COLOUR the picture will be saved in
JPEG format.

07 - MEDIA / ANALYSE MEDIA
1 Press on , enter 07 with the keyboard.
2 The USB memory key analysis is started.
3 You can print or delete the detected files located in
your USB memory key. Refer to the previous
chapters.

Save a document on a USB memory
key
This function allows you to digitise and save a document
directly in a USB memory key.
1 Place the document to be copied face down on the
glass.
2 Insert the USB memory key in the USB connector
of your multifunction device.
The USB memory key analysis is started.
When the analysis is finished, the MEDIA menu is
displayed.
3 Select SCAN TO with the
or
buttons then
confirm with the OK button.

- 21 -

5 - USB memory key

SP 1000S

PC Features

This screen allows you to install and uninstall the
software, access the product's user guides or
browse the CD-ROM contents.
4 Place your cursor on INSTALL PRODUCTS and
confirm with left-click of the mouse.
5 The INSTALL PRODUCTS screen appears.
Place your cursor on ALL PRODUCTS and confirm by
left-click with the mouse.

Introduction
The Companion Suite Pro software allows the connection
of a personal computer with a compatible multifunction
machine.
From the PC, you can:
-

manage the multifunction machine, allowing you to
set it up according to your needs,

-

print your documents on the multifunction machine
from your usual applications,

-

scan colour, grey scale or black and white
documents and edit them on your PC, or process
them into text using the character recognition
software (OCR),

Important

If you already installed a part of the
software available in the CD-ROM,
then use the CUSTOM installation,
select the software that you want to
install on your hard drive and
confirm your choice.
This Product doesn't have the
network and WiFi printer function.

Configuration requirements
The minimum configuration requirements for your
personal computer are:
Supported operation systems:
-

Windows 98SE,

-

Windows Millennium,

-

Windows 2000 with at least Service Pack 3,

-

Windows XP (Home and Pro).

The multifunction machine components only appear
if your Windows Installer version is older than 2.0.
The installation resumes, a progress bar appears.

Processor:
-

500 MHz for Windows 98SE,

-

800 MHz for Windows Me or 2000,

-

1 GHz for Windows XP (Home and Pro),

-

CD-ROM drive,

-

a free USB port,

-

600 Mbytes of available disk space for the
installation.

You can stop the program's installation by clicking on the
STOP THE INSTALL button.
After search and analysis of the PC components and the
multifunction machine's components, you need to restart
your PC for the modifications to take effect.
Click on the OK button.

RAM memory:
-

128 Mbytes minimum for Windows 98SE, Me, and
2000,

-

192 Mbytes minimum for Windows XP (Home and
Pro).

The ALL PRODUCTS installation
copies on your hard disk the
software required for the good
execution of the Companion Suite
Pro kit, which is:
- Companion Suite Pro (machine
management software, printer
drivers, scanner, ...),
- PaperPort.

Installation
Install the software on your PC
Turn your PC on. Open an ADMINISTRATOR session if
working in Windows 2000 and XP environments.
1 Open the CD-ROM drive, insert the installation CDROM and close the drive.
2 An installation procedure is automatically run (Auto
run).
3 A screen titled COMPANION SUITE PRO LL appears.

- 22 -

6 - PC Features

SP 1000S

6 After restart, the InstallShield Wizard screen shows
the progress of the assistant preparation.
You can stop the procedure at any time by clicking
on the CANCEL button.

12 The final installation is ready to be executed.

13 Click on the INSTALL button.
14 A screen informs you of the installation progress.
7 When the assistant finishes, the welcome screen
appears.

15 The Companion Suite Pro software is installed on
your PC.
8 Click on the NEXT button to launch the installation
of the COMPANION SUITE PRO kit on your PC.
9 Before the files are copied on your hard drive, you
need to accept the proposed license agreement,
use the scroll bar to read the agreement entirely.

16 Click on the CONTINUE button to copy the utilities
and PaperPort SE software that come along with
the kit.
17 At the end of the installation, you need to restart
your PC to update the system files.
10 Click on the YES button.
11 Click on the NEXT button.

- 23 -

6 - PC Features

SP 1000S

5 Select the location where the system has to look for
the driver. Only the CD-ROM DRIVES checkbox has
to be selected if Windows asks you where to look
for the drivers. Click on the NEXT button. The
search takes a few moments.
6 A window informs you that the driver has been
located. Click on the NEXT button.
7 A screen informs you that the software has been
installed. Click on the FINISH button.
8 If the ADD HARDWARE assistant window appears on
more time, go back step 3 and follow the
instructions. All in all, you will have to follow step 3
through 7 three times. .

18 Select your choice and click on the FINISH button.
19 Your "Companion Suite Pro" kit is successfully
installed on your PC.
You can start the multifunction machine's management
software from the menu START > PROGRAMS
> COMPANION SUITE > COMPANION SUITE PRO LL
> MF DIRECTOR or by clicking on the icon MF DIRECTOR
located on your desktop.

Connections
Make sure that your multifunction machine is powered off.

USB Connection
The connection between the PC and the machine
requires a USB 2.0 shielded cable no more than 3 meters
long.

You can now use the multifunction machine to print your
documents.

Uninstall the software from your PC
It is recommended to install the
Companion Suite Pro software
first and then to connect the USB
cable to your machine.

Run the programs removal from the menu START
> PROGRAMS > COMPANION SUITE > COMPANION SUITE
PRO LL > UNINSTALL.
1 A preparation screen appears.

If you connect the USB cable before
installing the Companion Suite Pro
software the recognition system
(plug and play) identifies
Important
automatically that new hardware has
been added. To start your machine
drivers installation, follow the
instructions on screen. If a window
asking about the location of the
drivers pops up, then indicate the
installation CD-ROM. When you use
this procedure, only printing function
is activated.
1 Locate your USB cable connectors and connect as
shown below on the picture.

2 Click on the REMOVE button and confirm your
choice by clicking on the NEXT button.

3 A confirmation screen appears. Click on OK button
to continue the COMPANION SUITE PRO LL program
removal.

2 Power on your multifunction machine.
The ADD HARDWARE assistant window appears.
3 Click on the NEXT button to finish the installation.
4 Select FIND THE APPROPRIATE DRIVER FOR MY
HARDWARE (RECOMMENDED). Click on the NEXT
button.

- 24 -

6 - PC Features

SP 1000S

MF Director

4 A preparation screen appears. You can cancel the
removal by clicking on CANCEL.

This graphical Interface allows you to run the utilities and
the software to manage your multifunction machine.

Graphical presentation
Run the application by clicking on the MF Director icon
located on your desktop or from the menu START
> PROGRAMS > COMPANION SUITE > COMPANION SUITE
PRO LL > MF DIRECTOR.

5 You need to restart your system at the end of the
procedure. Close all open programs, select YES,
I WANT TO RESTART MY COMPUTER NOW and click on
the FINISH button.

By default, MF DIRECTOR is displayed with dark blue
rounded shape. You can modify its shape and colour by
right-clicking with the mouse.

Utilities and applications activation
The COMPANION SUITE PRO graphical interface allows you
to run the following utilities and software:
-

get HELP from the current documentation,

-

run the PaperPort software (Doc Manager).

Multifunction Terminal's Supervision
The software that you have installed contains two
multifunction machine management applications,
MF DIRECTOR and MF MONITOR, which allow you to:
-

check whether the multifunction machine is
connected to your PC,

-

monitor the multifunction machine activities,

-

monitor the status of the multifunction machine
consumables from the PC,

-

quickly access the graphic editor applications, OCR
etc.

To manage the multifunction machine, run the MF
Director application by clicking on the icon located on your
desktop or from the menu START > PROGRAMS
> COMPANION SUITE > COMPANION SUITE PRO LL > MF
DIRECTOR.

To run a software or utility contained in the COMPANION
SUITE PRO kit, place the cursor on it and double-click with
the mouse.

Checking the connection between the PC
and the multifunction machine
To check if the connection between the devices is good,
run the MF MONITOR software from the icon located on the
desktop and check that the same information is displayed
on the multifunction machine (for instance the date).
- 25 -

6 - PC Features

SP 1000S

MF Monitor
Note

Graphical presentation
Run the application by clicking on the MF Monitor icon
located on your desktop or from the menu START
> PROGRAMS > COMPANION SUITE > COMPANION SUITE
PRO LL > MF MONITOR.

The function SCAN TO can only be
used if the application is running. If
this is not the case, activate it.

1 Select the Scan To tab.
2 Select one of the possible choices:
- colour,
- grayscale,
- black and white.
3 Select the scanner resolution (72 dpi to 4800 dpi).
4 Confirm your choices by clicking on the OK button.

From this screen you can monitor the information or
configure your multifunction machine from the tabs:
-

COMPANION: Presents the multifunction machine
screen.

-

CONSUMABLES: Displays the consumables status.

-

SCAN TO: Scan Mode and Resolution parameters
setup, these parameters will be taken into account
when clicking on the

Companion Suite Pro LL
functionalities

button from the machine.

Display the consumable status

Document analysis

The following information will be available from the
Consumables tab:
- current consumables status,
- number of printed pages,
- number of scanned pages.

The document analysis can be carried out in two ways:
• either by the SCAN TO function (application accessible

•

from the MF Director window or from the
button
from the machine),
or directly from a TWAIN standard compatible
application.

Analysis with Scan To
Run the application by clicking on the MF Director icon
located on your desktop or from the menu START
> PROGRAMS > COMPANION SUITE > COMPANION SUITE
PRO LL > MF DIRECTOR.

Scan To
The setup of this tab, becomes the default setup for the
scanner.

- 26 -

6 - PC Features

SP 1000S

1 Left-click with the mouse on the SCAN TO graphical

Printing

image or click the
button from your machine.
2 You can follow the ongoing digitisation on a screen.

You can print your documents via the USB connection .
During the installation of the software, the LASER PRO LL
printer driver will be installed automatically onto your pc.
This will allow you to print your documents on the
machine via the USB connection.

Printing with the multifunction machine

3 At the end of the digitisation, the scanned picture
appears in the PaperPort window.

To print a document with the machine from your PC is like
printing a document in Windows (use the PRINT command
from the FILE menu of the currently open application on
the screen). Select the LASER PRO LL printer to print via
the USB connection.
The LASER PRO LL printer becomes
the default printer when the
Important
Companion Suite Pro software is
installed.

If the PaperPort software is not
installed on your hard drive, the
Important
scanned picture will appear on your
desktop in TIFF format.

Analysis from a TWAIN compatible software
1 Run the picture editor application and then run the
acquisition command.
The document analysis window appears.
2 Setup the parameters (contrast, resolution, ...)
before starting the digitisation.
3 Once the document is digitised, you can archive it
or edit it.

Character recognition software (OCR)
The character recognition function allows to create a
usable data file for desktop applications from a hardcopy
document or from a picture.
The character recognition only works for printed
characters, such as printer outputs or typed text.
Nevertheless you can request for a handwritten text block
to be kept intact (a signature for instance) by outlining it.
Given your machine environment and the character
recognition from your machine, the OCR is done with a
Drag&drop of a document from the PaperPort to the
Notepad icon.
For more details about the usage of
Important this software, check the on-line help
of the product.

- 27 -

6 - PC Features

SP 1000S

Maintenance

Your machine comes with a current consumable
management system. It tells you if your toner cartridge is
close to its end of cycle. The following message will
appear on your machine screen.

Service

TONER NEAR
END

General information

To quit this screen, press OK.
To replace the toner cartridge, proceed as shown below.

CAUTION

For your safety, it is imperative to
refer to the
safety information
presented in chapter Security,
page 1.

When the following message is displayed on the screen:

To ensure that your machine is kept in the best
conditions, it is recommended that you periodically clean
the inner parts.
Please respect the following rules while using this
machine:
- Do not leave the scanner cover open.
- Do not try to lubricate the device.
- Do not close the scanner cover violently or do not
apply vibrations to the machine.
- Do not open the cartridge access cover while printing.
- Do not try to disassemble the machine
- Do not use paper which would has stayed in the tray
for too long.

Toner cartridge replacement
Three toner cartridge replacement procedures can be
used depending on the TONER MANAGEMENT setting.
• TONER MANAGEMENT setting set to WITH [0-10%] : the
replacement of the cartridge can be perfomed only
when the message Toner near end is displayed. At
the end of replacement, validation with the smart card
is required.
• TONER MANAGEMENT setting set to WITH [0-100%] :
the replacement of the cartridge can be perfomed at
any time. At the end of replacement, validation with the
smart card is required.
• TONER MANAGEMENT setting set to WITHOUT : the
replacement of the cartridge can be perfomed at any
time and no validation with the smart card is
necessary. When set to WITHOUT, the screen displays
TONER ? %.
To set the TONER MANAGEMENT setting, select
2979 SETUP / TECHNICALS / TONER MANAGEMENT and
choose the setting.
This procedure applies when the
setting TONER MANAGEMENT is set to
WITH [0-10%].
CAUTION

When set to With [0-100%], follow the
procedure from step 2.
When set to WITHOUT, follow the
procedure from step 2 to step 7.

- 28 -

TONER EMPTY
REPLACE 
1 Press OK.
OPEN FRONT COVER
REPLACE TONER
2 Stand in front of the device.
3 Push on the left and right sides of the cover and pull
it towards you.
4 Raise and remove the toner cartridge from the
machine.
5 Unpack the new cartridge.
Gently roll the cartridge 5 or 6 times to distribute the
toner evenly inside the cartridge. Thoroughly rolling
the cartridge will assure the maximum copies per
cartridge.
Insert it into the slot as indicated in the diagram
below.

6 Close the cover.
The following message appears:
HAVE YOU CHANGED
THE TONER? 
7 Press OK.
8 When this message appears,
INSERT THE
TONER CARD
insert the smart card provided with the new toner
cartridge as shown on the picture below.

7 - Maintenance

SP 1000S

Cleaning
Scanner reading system cleaning
When one or more vertical lines appear on the copies,
clean the glass of the scanner.
1 Open the scanner cover until it is standing in
vertical position.
2 Wipe the glass with a soft lint-free cloth soaked with
mild alcohol.
3 Close the scanner cover.
4 Make a copy to check that the symptoms have
disappeared.

9 A wait message appears.
PLEASE
WAIT
The smart card is read.

Printer cleaning

NEW TONER
REMOVE CARD
Remove the smart card from the reader, your
machine is ready to print again.

Dust, dirtiness and paper debris on the external and
internal surfaces of the printer can affect its operation. We
advise that it is cleaned regularly.

Printer external cleaning

CAUTION

To continue the printing of your
documents when the message
TONER NEAR END is displayed, set
the TONER MANAGEMENT setting to
WITHOUT.
Caution : this procedure is not
recommended as disabling toner
management (parameter set to
WITHOUT) can lead to toner being
spilled in your print mechanism.

Issues with smart cards

Clean the external part of the printer with a soft cloth
soaked in mild detergent.

Printer issues
Error messages
When the printer encounters any of the problems
described below, the corresponding message is shown
on the machine display.
Message

If you use a smart card that has already been used, the
machine will display:

CHECK TONER

PLEASE
WAIT

Action
Check the presence of a
toner
cartridge
in
the
machine.

TONER NEAR END

Indicates
that
consumable
will
changing soon.

REMOVE CARD
ALREADY USED

REPLACE PAPER

Add paper in tray.

If you use a defective smart card, the machine will display:

HEATING

PLEASE
WAIT

CLOSE COVER
PRINTER

The printer front cover is
open, close it.

TONER EMPTY
REPLACE 

Replace the toner cartridge.

then,

then,
UNKNOWN CARD
REMOVE CARD
If the C button is pressed while the smart card is being
read, the machine displays:
ACTION CANCELLED
REMOVE CARD

- 29 -

PAPER JAM
REMOVE TONER

Message displayed
starting the machine.

your
need

when

A sheet of paper is jammed in
the machine. Take out the
toner cartridge and remove
the jammed paper sheet.
Take out the paper tray and
remove the jammed paper
sheet. Then open and close
the Front cover.

7 - Maintenance

SP 1000S

Message

In case of paper jam, the following message appears:

Action

PAPER JAM
EXTERNAL TRAY

A sheet of paper is jammed in
the machine. Open the paper
jam cover. Remove the
jammed paper sheet. Then
open and close the Front
cover.

PAPER EMPTY

Add paper in the paper tray.

Note

PAPER JAM
REMOVE TONER
1 Remove the toner cartridge and check if a sheet is
jammed.
2 Remove the sheet of paper which causes the paper
jam.
3 Put the toner cartridge in the machine, or remove
the paper tray and remove the sheet of paper which
causes the paper jam.
4 Check that the paper sheets in the paper tray are
correctly placed.

After one of the error messages
listed above, it may happen that
the printing job is cancelled.

Paper jam
When printing, a sheet of paper may get stuck in the
printer or the paper tray and cause a paper jam.
In case of a paper jam in the machine, the following
message appears:
PAPER JAM
EXTERNAL TRAY
1 Open the paper jam cover located at the back of
the machine.
2 Remove the jammed sheet of paper and close the
cover.
5 Replace the paper tray in the machine.

Miscellaneous issues
When turning on the terminal, nothing is displayed on
the screen.
Check the connection between the power cord and the
outlet.

3 Open and close the Front cover.
The printer starts again automatically.

CAUTION

The fusion unit can reach a very high
temperature during the operation. To
prevent any harm, do not touch this
area.
For details, refer to Positions of
Warning and Caution labels on the
machine, page 2.

- 30 -

7 - Maintenance

SP 1000S

Specifications
Physical specifications
Dimensions:
Weight:

344 x 447 x 386 mm
11,6 kg

Electrical specifications
Power supply:
Electric consumption:

Single phase 220-240 V - 50/60 Hz - 4.5 A
10 W typical in powersave
13 W typical in standby
340 W average during printing (900W peak)

Environmental specifications
Operating temperature:

10 °C to 27 °C with an ambient humidity included between 15 to
80% (up to 32°C with an ambient humidity included between 15 to
54%)

Peripheral specifications
Printer
Type:
Resolution:
Speed:
Preheating time:
First page out time:

Laser (on normal paper)
600 dpi
16 ppm maximum
21 sec.
13 sec.

Copier
Type:
Copy speed:
Resolution:
Multiple copies:
Zoom range:

Autonomous Black and White
16 ppm maximum
600 dpi
99 pages maximum
25 % to 400 %

Scanner
Type:
Color depth:
Resolution:
Software compatibility:
Maximum paper format:

Color scanner
36 bits
600 dpi (optical)
2400 dpi (interpolated)
TWAIN
Letter

Printing supports
Main paper tray capacity:
Output tray capacity:
Main tray paper format:
Paper format for manual printing:

250 sheets maximum (60 g/m²), 200 sheets maximum (80 g/m²)
50 sheets
A4, A5, Legal, Letter
60 to 105 g/m² paper
A4, A5, Legal, Letter, B5, exec, A6
52 to 160 g/m² paper

PC connection
Slave USB 2.0 port (PC connection)
Master USB 2.0 port (reader, USB memory key reader)
Operating System: Windows 98 SE, 2000, ME, XP
Specifications are subject to changes for improvement without notice.

B279-8651



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