Rimage CDPR23B Printer with RFID User Manual

Rimage Corporation Printer with RFID

Contents

User Manual

Rimage® Everest Encore Printer User Guide™
For more information visit rimage.com/supportXXXXXXX_ARimage Corporation reserves the right to make improvements to the equipment and software described in this document at any time without any prior notice. Rimage Corporation reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Rimage Corporation to notify any person or organization of such revisions or changes.This document may contain links to web sites that were current at the time of publication, but may have moved or become inactive since. This document may contain links to sites on the Internet that are owned and operated by third parties. Rimage Corporation is not responsible for the content of any such third-party site.© 2017, Rimage CorporationRimage® and Everest® are registered trademarks of the Rimage Corporation. Rimage Producer™ and Prism™ are trademarks of the Rimage Corporation. Windows® is a registered trademark of Microsoft Corporation.All other trademarks and registered trademarks are the property of their respective owners.The most recent version of this document can be found at www.rimage.com/support.Rimage Corporation7725 Washington Avenue South Minneapolis, Minnesota 55439 USAToll Free +1.800.445.8288Rimage Europe GmbHAlbert-Einstein-Strasse 26 63128 Dietzenbach, GERMANYTel +49 (0)6074.8521.0Rimage Japan Co., Ltd.4F Arai #38 Bldg., 2-7-1 Hamamatsu-cho, Minato-ku, Tokyo 105-0013 JapanTel +81.3.6452.8780 Rimage Taiwan2F.-7, No. 508, Sec. 5, Zhongxiao East Road., Xinyi Dist., Taipei City 110, TAIWANTel +886.2.2726.0100Rimage Information Technology (Shanghai) Co., Ltd.10B & 10C, World Plaza, 855 South Pudong Road Shanghai, 200120 CHINATel +86.21.5887.8905
ContentsFor more information visit rimage.com/supportXXXXXXX_AIntroducon ............................................................................ 1About this User Guide ............................................................. 1About the Everest Encore Printer ...................................................... 1Unpacking and Setup Instrucons ..................................................... 1Important Informaon ............................................................ 2Support Informaon .......................................................................... 2Learn More Online ............................................................................ 2Technical Support .............................................................................. 2Opcal Disc Recording Soware Disclaimer ...................................... 2Safety and Compliance Informaon .................................................. 3Safety Precauons ................................................................................................ 3Compliance Informaon ....................................................................................... 4Everest Encore Printer Requirements ....................................... 6Ribbon Requirements ........................................................................ 6Everest Encore Ribbons ........................................................................................ 6Label Design Requirements ............................................................... 6Print Requirements ........................................................................... 7Idenfying the Parts of the Everest Encore Printer ................... 8Front View ........................................................................................ 8Control Panel ..................................................................................... 8Control Panel Indicators ....................................................................................... 8Back View .......................................................................................... 8Switches .......................................................................................... 10AC Voltage Switch ............................................................................................... 10Mode Switch ...................................................................................................... 10Operang the Everest Encore Printer ..................................... 11Power On or O the Everest Encore Printer .................................... 11Power On or O a Standalone Printer ................................................................ 11Power On or O a Printer Connected to an Autoloader or AutoPrinter ............ 11Place a Disc on the Printer Tray ....................................................... 11Set your Prinng Preferences................................................. 12Default Printable Area Sengs ....................................................... 12Set Your Prinng Preferences on a Windows PC ............................. 12Access Prinng Preferences (PC) ........................................................................ 12Access Prinng Preferences through the Windows Start Menu ................................... 12Access Prinng Preferences through CD Designer ....................................................... 12Access Prinng Preferences when Prinng PDFs .......................................................... 13Set the Media Type, Media Size, Orientaon, and Ribbon Type (PC) ................. 13Set the Print Quality, Color Matching, and Image Adjustments (PC) ................. 13Set the Printable Area (PC) ................................................................................. 14Adjust the Print Alignment and Color Density (PC) ............................................ 14Dene Your Print Sengs on a Macintosh ...................................... 15Access Print Sengs (Macintosh) ...................................................................... 15Set the Media Type, Ribbon Type and Print Quality (Macintosh) ...................... 15Set the Color Matching and Image Adjustments (Macintosh) ........................... 15Set the Printable Area (Macintosh) .................................................................... 16Adjust the Print Alignment and Color Density (Macintosh) ............................... 16Check the Ribbon Remaining........................................................... 16View the Ribbon Status (PC) ............................................................................... 17View the Ribbon Status (Macintosh) .................................................................. 17Maintaining the Everest Encore Printer .................................. 18Maintenance Schedule .................................................................... 18Change the Print Ribbon ................................................................. 18Remove the Print Ribbon ................................................................................... 18Install the Print Ribbon ....................................................................................... 20Change the Retransfer Ribbon......................................................... 21Remove the Retransfer Ribbon .......................................................................... 21Install the Retransfer Ribbon .............................................................................. 22Clean the Everest Encore Printer ..................................................... 22Clean the Print Head .......................................................................................... 22Clean the Tacky Rollers ....................................................................................... 23Clean the Rear Air Filter ..................................................................................... 24Clean the Side Air Filters ................................................................................... 25Clean the Platen Roller ....................................................................................... 26Clean the Sensors ............................................................................................... 28
1For more information visit rimage.com/supportXXXXXXX_AIntroductionThis manual provides the informaon needed to operate, congure, and maintain the Rimage Everest Encore™ printer. For informaon specic to your autoloader or Rimage AutoPrinter refer to the product’s User Guide found at www.rimage.com/support. Important! Your Everest Encore printer may not look exactly like the model featured in this user guide.About this User Guide• While we try to maintain all versions of our manuals and documentaons, please note that the English version found on our web site always contains the most up-to-date informaon. • Unless otherwise indicated, all Windows navigaon statements are Windows 10 paths. Other Windows operang system navigaon may dier slightly.• These notes and symbols are used throughout the manual to help clarify informaon:Tip: A Tip suggests alternave methods that may not be obvious and helps you understand the benets and capabilies of the product.Important! • An Important note provides informaon essenal to the compleon of a task. • Important supplemental informaon.• You can disregard informaon in a Tip and sll complete a task, but do not disregard an Important note. ȸCauon: A Cauon indicates that failure to observe this guideline could result in loss or damage to the equipment, product, soware, or data. ȸWarning! A Warning indicates that failure to follow this guideline could result in bodily injury to personnel operang or maintaining the equipment.About the Everest Encore PrinterThe Everest Encore printer is part of the Rimage series of printers. The printer can be used as a stand alone printer, or with a Rimage autoloader or Rimage AutoPrinter.Unpacking and Setup InstruconsUnpacking and installaon instrucons are included with the Everest Encore printer. Refer to the Rimage Everest Encore Setup and Installaon Guide, as well as the setup and installaon guide included with your Rimage autoloader or AutoPrinter.
2For more information visit rimage.com/supportXXXXXXX_AImportant InformationThis secon provides support contact informaon, and cauons and warnings, for the Everest Encore printer. Technical Specicaons for this product can be found at www.rimage.com/support. Support Contact InformaonUS, Canada, Latin AmericaRimage Corporation7725 Washington Avenue South Minneapolis, MN 55439 USA Attn: Rimage ServicesEmail: support@rimage.com Telephone: North America: 800-553-8312 Mexico/Latin America: 952-946-0004 option 2 Fax: 952-944-7808EuropeRimage Europe GmbHAlbert-Einstein-Straße 2663128 Dietzenbach GermanyEmail: support@rimage.deTelephone: +49 6074-8521-14Fax: +49 6074-8521-100Asia/PacicRimage Japan Co., Ltd.4F Arai #38 Bldg., 2-7-1 Hamamatsu-cho, Minato-ku, Tokyo 105-0013 JAPANEmail: servicejapan@rimage.co.jpTelephone: +81-3-6452-8780Fax: +81-3-6452-8785Rimage Taiwan2F-7, No. 508, Sec 5 Zhongxiao East Rd., Xinyi Dist., Taipei City 110, TAIWANEmail: support@rimage.comTelephone: +886-2-2726-0100Rimage ChinaRM # 206, 207, 2FNo.1 FuXing Zhong RoadHuangPu DistrictShangHai 200025 CHINAEmail: medical.sales@rimage.cn enterprise.sales@rimage.cnTelephone: +86-021-5887-8905Contact Rimage ServicesWebsite: www.rimage.com/supportWhen you contact Rimage Services, please provide:• System serial number and software version• Functional and technical description of the problem• Exact error message receivedCopy and record the following information from your Rimage product for future reference. Note: Make sure you update the Serial Number anytime you receive a replacement system.Serial Number:Product Name:Date of Purchase:Technical SupportRimage oers a variety of service and support opons for the Everest Encore printer including Exchange Services. Please contact your Rimage Value Added Reseller or Rimage for addional informaon and pricing.Opcal Disc Recording Soware DisclaimerThis Product, Soware, or Documentaon may be designed to assist you in reproducing material in which you own the copyright or have obtained permission to copy from the copyright owner. Unless you own the copyright or have permission to copy from the copyright owner, you may be violang copyright law and be subject to payment of damages and other remedies. If you are uncertain about your rights, you should contact your legal advisor. If you are neither in possession of the copyright nor have authorizaon from the owner of the copyright, unauthorized copying of copyrighted material on an opcal disc or any other media violates naonal and internaonal legislaon and can result in severe penales.
3Important InformationFor more information visit rimage.com/supportXXXXXXX_ASafety and Compliance InformaonThis manual and the indicaons on the product allow proper and safe operaon. The indicaon marks below help protect you and other persons from injury, and equipment from damage. Refer to the Safety Precauons secon on page 5 and the Compliance Informaon secon on page 7 for more informaon.Safety PrecauonsTo ensure safety, read these precauons and familiarize yourself with their meaning before using the equipment. ȸWarning!• Use of controls or adjustments or performance of procedures other than those specied herein may result in hazardous radiant exposure.• Do not disassemble or use tools on the printer. All service procedures should be performed by a Rimage-authorized technician, or sent in for Rimage-authorized repair.• Do not service the printer with the power cord plugged in the AC outlet.• The interior of the printer contains sharp edges.• The front bezel of the printer can be opened by hand. Do not insert your ngers.• Do not touch the heat roller. ȸCountry-specic cauons for Wideband Data Transmission systems: 2400-2483.5 MHz• France: Do not use outdoors.• Italy: If used outside of own premises, general authorizaon is required.• Norway: This subsecon does not apply for the geographical area within a radius of 20km from the center of NY-Alesund. ȸCauon:• All equipment with AC line voltage, or low DC voltages, such as switches, power supplies, fuses, fans, and non-stepper motors, must be replaced with Rimage-approved components to maintain the safety approval issued by UL.• Use only the supplied AC power cord. Fore more informaon or to order a new power cord, contact Rimage Customer Service.• This product is designed for an oce environment.• Do not use the printer if it is overheang or an abnormal smell is detected. This may result in a re and an electric shock. In case of heang or abnormal smell, immediately disconnect the cable from the outlet. Contact your Rimage-authorized dealer for repairs.• Allow sucient free space for opening the printer tray. Do not touch the printer tray while it is in moon.• If the side cover is opened while power is supplied, the printer will stop. Do not reach into the printer while it is in operaon. Do not aempt to bypass the door interlock.• This printer has no power switch. Power is disconnected completely by unplugging the cable. Rimage recommends installing the printer in a posion that allows immediate disconnecon of the power cable. Always hold the plug when disconnecng the cable from the outlet.• This printer has a voltage slide switch on the back of the unit. Before use, check that is set to the correct voltage. Please do not use any voltage other than 110VAC or 220VAC. This could result in a re and an electric shock.• This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protecon against harmful interference in a residenal installaon. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instrucons, may cause harmful interference to radio communicaons. However, there is no guarantee that interference will not occur in a parcular installaon. If this equipment does cause harmful interference to radio or television recepon, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one of the following measures: Reorient or relocate the receiving antenna. Increase the separaon between the equipment and receiver. Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
4Important InformationFor more information visit rimage.com/supportXXXXXXX_A ȸCauon:• Changes or modicaons not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.• This device complies with part 15 of the FCC Rules. Operaon is subject to the following two condions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operaon.• “This device complies with Industry Canada’s licence-exempt RSSs. Operaon is subject to the following two condions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operaon of the device.”• “Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitaon est autorisée aux deux condions suivantes : 1) l’appareil ne doit pas produire de brouillage; 2) l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est suscepble d’en compromere le fonconnement.”
5Important InformationFor more information visit rimage.com/supportXXXXXXX_ACompliance InformaonProduct Name Rimage Everest Encore PrinterModel CDPR23BNoce for USA NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protecon against harmful interference in a residenal installaon. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instrucons, may cause harmful interference to radio communicaons. Howev¬er, there is no guarantee that interference will not occur in a parcular installaon. If this equipment does cause harmful interference to radio or television recepon, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one of the following measures:• Reorient or relocate the receiving antenna.• Increase the separaon between the equipment and receiver.• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help. Noce for Canada This Class A digital apparatus complies with Canadian ICES-003 Issue 6: 2016, updated April 2017. Cet appareil numerigue de la classe A est conforme a la norme NMB-003 du Canade.This product complies with CAN/CSA-C22.2 No. 60950-1-03 1st edition.Noce for Europe This product is in conformity with the EMC Direcve (89/336/EEC) and the Low-Voltage Direcve (73/23/EEC) through compliance with the following European standards: EN 55022: 1998 + Amd 1: 2000 Class B Limit; EN 55024: 1998; EN 61000-3-2:2000; EN 61000-3-3:1995 + Amd 1: 2001; EN 60950: 2000. The CE mark has been axed in accordance with the CE Marking Direcve 93/68/EEC.Noce for Japan This is a Class A product based on the standard of the Voluntary Control Council for Interference by Informaon Technology Equipment (VCCI). If this equipment is used in a domesc environment, radio interference may occur, in which case, the user may be required to take correcve acon.Translaon:この装置は、情報処理装置等電波障害自主規制協議会（ＶＣＣＩ）の基準に基づくクラスA 情報技術装置です。この装置を家庭環境で使用すると電波妨害を引き起こすことがあります。この場合には使用者が適切な対策を講ずるよう要求されることがあります。Noce for Australia This product complies with AS/NZS CISPR22:2004.
6For more information visit rimage.com/support2001474_AEverest Encore Printer RequirementsThis secon describes ribbon, label design, and print requirements for the Everest Encore printer.Ribbon RequirementsImportant!• Rimage only supports the use of Rimage brand ribbons in our printers. Printer issues that occur as a result of using ribbons from manufacturers other than Rimage are not included under your Rimage warranty or maintenance agreement.• For opmum results, make sure that Everest Encore ribbons are stored at a temperature between 41° and 95°F (5° to 35°C) and humidity level between 45% and 85%. • Avoid moisture and direct sunlight.• Do not reuse ribbons.• Use only ribbons designed for the Everest Encore printer. Refer to the table below.The Everest Encore printer requires a print ribbon and a retransfer ribbon. The standard print ribbon has three colors: Cyan, Magenta, and Yellow (CMY). These three colors combine in prinng to create full-color discs. Print ribbons are also available in black. Everest Encore RibbonsRibbon Type Number of Discs Printed3-Color (CMY) 500Black (monochrome) 1000Retransfer ribbon (500 prints) 500Label Design RequirementsThe Everest Encore Windows-compable soware ships with the CD Designer™ label editor soware. This soware is installed on your PC during a typical installaon of the Rimage soware. If you have a Windows-based PC, you can use CD Designer to design your labels.If you are using a Macintosh, or prefer to design labels in a soware applicaon other than CD Designer, use the following criteria.Important! CD Designer is not Macintosh-compable and is not installed with the Macintosh-compable Rimage soware.• Label design size – Design labels with a height of 12 cm and width of 12 cm. A full-size disc is 120 mm (4.723”) in diameter. The hole is 15 mm (0.59”). The printable area and hub sizes vary depending on the disc manufacturer.Tip: The media that are in Rimage Media Kits have a printable area of 118-24 mm. On most labels, print sengs of 118 mm and 24 mm are recommended.PrintableArea 118 mmHub Size24 mm
7For more information visit rimage.com/support2001474_AEverest Encore Printer Requirements• File format – For best results, save your labels as JPEG or TIFF les. However, if you are using the Everest Encore on a Rimage autoloader, these le formats must be imported into CD Designer and saved as CD Designer les (.btw) or converted to PDF les before prinng.• Color mode – If your Everest Encore is on a Rimage autoloader, convert all labels to the RGB color mode in order to import them into CD Designer. If the Everest Encore is a standalone printer or on an AutoEverest AutoPrinter, and you are prinng directly from an image-eding program, you can work in the color mode of your choice.• Resoluon (pixels per inch) – For best results, use images set to a minimum of 300 pixels per inch. You may noce beer results if you use images with 600 pixels per inch or higher.Print RequirementsAny label you create and save through CD Designer is in the correct le format (.btw) for prinng to an Everest Encore on a Rimage autoloader. You can also print labels saved as PDF les if your Everest Encore is on a Rimage autoloader.If you are using a standalone Everest Encore printer or an AutoEverest AutoPrinter, you can print directly from any applicaon with print capability.
8For more information visit rimage.com/supportXXXXXXX_AIdentifying the Parts of the Everest Encore PrinterThis secon describes the Everest Encore printer hardware and features. Front View Control PanelThe control panel is located on the front of the Everest Encore. It includes an operator buon and four indicator lights. (One light is on the operator buon.) The control panel allows you to monitor and control the printer.The table below idenes the name and funcon of all parts of the control panel.Control Panel IndicatorsSwitchesThere are two switches on the rear of the Everest Encore: the AC voltage switch and the mode switch.AC Voltage SwitchThe AC voltage switch is used to select the AC voltage of the power outlet. AC Voltage SwitchMode SwitchPrinter TrayHandleControl PanelSide CoverSide Cover LatchesControl Panel IndicatorsImage Name FunconOperator buon The Operator buon is used to complete the following tasks: • Open the printer tray• Close the printer tray• Reset aer an error• Put the printer into sleep mode. To put the printer into sleep mode, press and hold the Operator buon for 10 seconds. To resume normal operaon, press the Operator buon again.Error indicator light (on the operator buon)The Error indicator light illuminates when operator acon is required.
9For more information visit rimage.com/supportXXXXXXX_AIdentifying the Parts of the Everest Encore PrinterDisc Present indicator lightThe Disc Present indicator light illuminates when a disc is placed on the tray or when the disc is properly clamped. The Disc Present indicator light ashes when there is a problem. The number of ashes in each cycle indicates the type of problem.• 1 ash = Side cover is open or ribbon latch 1, 2 or 3 is open• 2 ashes = Print ribbon problem (incorrect, missing, or depleted print ribbon)• 3 ashes = Retransfer ribbon problem (missing or depleted retransfer ribbon)• 4 ashes = Error upon clamping the disc on the printer trayAcve indicator lightThe Acve indicator light illuminates when the printer has completed inializaon.The Acve indicator light ashes when the printer is receiving data from the host.Power indicator lightThe Power indicator light illuminates when the printer is powered on. Back ViewMode SwitchUSB ConnectorPrinter Cable ConnectorAC Voltage SwitchPower ConnectorOriginal Posion of Shipping Screw Storage Posion for Shipping Screw
10Identifying the Parts of the Everest PrinterFor more information visit rimage.com/supportXXXXXXX_ASwitches There are two switches on the rear of the Everest Encore: the AC voltages switch and the mode switch. AC Voltage SwitchThe AC voltage switch is used to select the AC voltage of the power outlet. This switch has two posions: 110V and 220V. ȸWarning! Set the AC voltage switch to match the voltage of the AC power outlet. Mode SwitchImportant! You must power o the printer before changing the mode. Power the printer on when the mode switch is set. The mode switch is a rotary switch used to set the operaonal mode of the Everest Encore. The opening at the base of the cap on the switch indicates the selected mode. When the printer is shipped, it is set to the correct mode for your operaon. You should not have to change the switch posion unless you perform diagnosc tests.Switch Posion Use0 Standalone printer2Rimage autoloader or AutoPrinter3Diagnosc tesngAll others Not usedMode SwitchAC Voltage Switch
11For more information visit rimage.com/supportXXXXXXX_AOperating the Everest 600 PrinterThis secon provides the informaon needed to operate your Everest Encore printer.Power On or O the Everest Encore PrinterThe Everest Encore printer does not have a power switch. The printer is powered on and o according to your system setup. Refer to the secons below.Power On or O a Standalone PrinterFollow these steps for a standalone Everest Encore printer:• To power on the printer, connect the power cord from the printer to a power outlet.• To power o the printer, disconnect the power cord from the rear of the printer.Power On or O a Printer Connected to an Autoloader or AutoPrinterFollow these steps if your Everest Encore is connected to an autoloader or AutoPrinter:• To power on the printer, power on the autoloader or AutoPrinter.• To power o the printer, power o the autoloader or AutoPrinter.Tip: The printer enters power saving mode if it is idle for more than 30 minutes. When this occurs, the printer takes 2-3 minutes to warm up aer a job is sent to the printer. Place a Disc on the Printer TrayUse this procedure to place a disc on the printer tray.1. Press the operator buon. The printer tray opens.2. Place the disc on the print pad. Make sure that the printable surface faces up, and the stacking ring faces the print pad. Important! To avoid scratching or damaging the recording surface of the disc, the disc must not rest on the holding pins or the centering pin.Centering PinHolding PinsPrint PadPrinter Tray
12For more information visit rimage.com/supportXXXXXXX_ASet your Printing PreferencesThis secon provides the informaon needed to set up your prinng preferences and check the amount of print and retransfer ribbon remaining using a Windows PC or a Macintosh.Default Printable Area SengsMost discs have the following printable areas: Set Your Prinng Preferences on a Windows PCPrinng preferences allow you to set up your Everest Encore printer to produce the best possible labels on your discs.Important: Unless otherwise indicated, all Windows navigaon statements are Windows 10 paths. Other Windows operang systems’ navigaon may dier slightly.Disc without stacking ring: • Outer Diameter 118 mm• Inner Diameter 24 mmDisc with stacking ring:Standard Area:• Outer Diameter 118 mm• Inner Diameter 38 mmHub Area:• Outer Diameter 35 mm• Inner Diameter 17 mmAccess Prinng Preferences (PC)Use one of the procedures below to access the Everest Encore Prinng Preferences.Access Prinng Preferences through the Windows Start MenuUsing this method, prinng preferences are saved in the printer driver sengs and are applied to all newly created labels.1. Select: Start > Devices and Printers.2. Right-click the Everest Encore printer. The dropdown menu displays.3. Select Prinng Preferences. The Rimage Everest Encore Prinng Preferences dialog box opens.Access Prinng Preferences through CD DesignerUsing this method, prinng preferences are saved with the label le and are used instead of the printer driver sengs.1. Open the desired label le in CD Designer.2. From the File menu, select Print. The Print window opens.3. From the Name dropdown list, select the Everest Encore printer.4. Select the Document Properes buon. The Rimage Everest Encore Properes dialog box opens.
13Set your Printing PreferencesFor more information visit rimage.com/supportXXXXXXX_AAccess Prinng Preferences when Prinng PDFsUse the procedure below to access prinng preferences for PDF les.Important! The procedure below applies only if you are prinng PDF labels using a Rimage autoloader. It does not apply if you are using an AutoEverest AutoPrinter. When you use this procedure, the changes to the sengs are global and apply to all PDF labels.1. Select: Start > Devices and Printers.2. Right-click on the Everest Encore printer. The dropdown menu displays.3. From the dropdown menu, select Printer Properes. The Rimage Everest Encore Properes dialog box opens.Tip: In Windows XP, select Properes from the dropdown menu.4. Select the Advanced tab.5. At the boom of the Advanced tab, select Prinng Defaults… The Rimage Everest Encore Prinng Defaults dialog box opens.Set the Media Type, Media Size, Orientaon, and Ribbon Type (PC)1. Access Prinng Preferences. Refer to page 14 for instrucons.2. Select the Main tab.3. View or change the prinng preferences.a. Select the appropriate Media Type.b. Select the appropriate Media Size.c. Select the desired number of Copies.d. Select the desired Orientaon.e. Select the appropriate type of Ribbon. 4. When you have made the desired choices in the Rimage Everest Encore Prinng Preferences window, select Apply. 5. Select OK to close the Rimage Everest Encore Prinng Preferences window.Set the Print Quality, Color Matching, and Image Adjustments (PC)1. Access Prinng Preferences. Refer to page 14 for instrucons.2. Select the Advanced tab.3. View or change the prinng preferences.a. Select the desired Print Quality. (The opons are Photo or Graphics).b. Select the desired criteria for Color Matching.Tip: The default seng for color matching is Match for CMYK prinng.c. From the Image Adjustments dropdown list, select None, High contrast, Vivid colors, or Custom. If you select Custom, the Sengs buon becomes acve:i. Select the Sengs buon. The Custom Sengs window opens. ii. Select the desired Print Threshold Sengs.iii. Move the Contrast Boost slider to adjust the image contrast.iv. Move the Saturaon Boost slider to adjust the image saturaon.v. Select OK to close the Custom Sengs window.Tip: To modify the printable area, refer to the Set the Printable Area (PC) secon on “Set the Printable Area (PC)” on page 14. 4. Select Apply when you have made the desired choices in the Rimage Everest Encore Prinng Preferences window.5. Select OK to close the Rimage Everest Encore Prinng Preferences window.
14Set your Printing PreferencesFor more information visit rimage.com/supportXXXXXXX_ASet the Printable Area (PC)This funconality allows you to adjust the printable area sengs for standard CD/DVD 120 mm media. These sengs control the outer and inner diameters so that the label prints on the disc without overlapping the disc edges.Tip: Printable Area sengs created within a CD Designer label le will override the printer and fax sengs in Windows.1. Access Prinng Preferences. Refer to page 14 for instrucons.2. Select the Advanced tab.3. View or change the Printable Area preferences.a. Select the Modify buon at the boom of the Advanced tab. The Printable Area Sengs window opens.b. To modify only Standard Area sengs, select the Standard radio buon.i. Enter the desired Outer Diameter.ii. Enter the desired Inner Diameter.c. To print on a disc with a stacking ring, select the Advanced radio buon. The Hub Area sengs display.i. Enter the desired Outer Diameter for the hub.ii. Enter the desired Inner Diameter for the hub.d. Select OK to save the changes. The Printable Area Sengs window closes.e. If necessary, select Default to return to the default f. When you have made the desired choices in the Rimage Everest Encore Prinng Preferences window, select Apply.4. Select OK to close the Rimage Everest Encore Prinng Preferences window.Adjust the Print Alignment and Color Density (PC)1. Access Prinng Preferences. Refer to page 14 for instrucons.2. Select the Ulity tab.3. Select Status Monitor… buon. The Rimage Everest Encore Status Monitor window opens with the Status tab acve.Tip: On the Status tab, you can view the progress of a print job, the type of print ribbon installed, and the esmated percentages of unused ribbon for the print and retransfer ribbons. To reset the esmate for the number of prints remaining on the ribbons, refer to the View the Ribbon Status (PC) secon on page 15.4. Select the Printer Informaon tab to view or change the Print Alignment and Color Density sengs.Tips:• The Printer Informaon tab also displays the current rmware version and serial number of your Everest Encore printer.• Select Default to return to the default Print Alignment Sengs or Color Density Sengs.a. View or change the Print Alignment Sengs.i. Select the Modify buon from the Print Alignment Sengs pane. The Print Alignment Sengs window opens.ii. Select the desired Color/Monochrome seng in the Horizontal Alignment Sengs pane to modify the horizontal alignment for all ribbon types.iii. Select the desired Color seng to modify the vercal alignment for prints with a CMY ribbon.iv. Select the desired Monochrome seng to modify the vercal alignment for prints with a monochrome ribbon.v. Select OK to save the changes. The Print Alignment Sengs window closes.
15Set your Printing PreferencesFor more information visit rimage.com/supportXXXXXXX_Ab. View or change the Color Density Sengs.i. Select the Modify buon from the Color Density Sengs pane. The Color Density Sengs window opens.ii. Select the desired Cyan, Magenta and Yellow sengs to modify the color density.iii. Select the desired Black seng to modify the density for monochrome images.iv. Select OK to save your changes. The Color Density Sengs window closes.5. Select Close to close the Status Monitor dialog box.6. Select OK to close the Rimage Everest Encore Prinng Preferences window.Check the Ribbon RemainingThe operator panel on Rimage Producer V and Catalyst autoloaders displays the esmated number of prints remaining on the print ribbon and the retransfer ribbon. For standalone Everest Encore printers and AutoPrinters, you can check the amount of ribbon remaining using the Status feature of the printer driver. Use the following procedure to check the amount of ribbon remaining for a standalone Everest Encore printer or AutoEverest AutoPrinter.View the Ribbon Status (PC)The Status tab of the Status Monitor window for Windows allows you to view the esmated percentage and number of prints remaining on the print and retransfer ribbons.1. Access Prinng Preferences. Refer to page 14 for instrucons.2. Select the Ulity tab.3. Select Status Monitor… The Status Monitor window opens, with the Status tab acve.4. View the ribbon informaon:• Current printer status.• Esmated percentage and number of prints remaining on the print and retransfer ribbons.Tip: If you remove a ribbon from the Everest Encore printer and reinsert it, the system recognizes the amount of ribbon remaining in the consumable monitoring applicaon. Parally used ribbons from other Everest printers will not display accurately in the consumable monitoring applicaon.5. Reset the esmate for the number of prints remaining on the retransfer ribbon.a. Select Opons. The Reset retransfer prints remaining window opens. b. If you are using a 500-print ribbon, check the Use 500 print retransfer ribbon box.c. Select Reset prints. The Reset prints window opens.d. Select Yes to conrm the reset. The Reset prints and Reset retransfer prints remaining windows close. e. Select Close to close the Status Monitor window.f. Select OK to close the Prinng Preferences window.
16For more information visit rimage.com/supportXXXXXXX_AMaintaining the Everest Encore PrinterYou must perform roune maintenance to keep the Everest Encore operang at opmum performance. The table below lists maintenance tasks, frequency, and references to cleaning instrucons in this user guide.Maintenance ScheduleTask Frequency InstruconsChange the print ribbon3-Color Ribbon (CMY)Refer to the Change the Print Ribbon secon on page 16.Aer 500 discsBlack Ribbon (monochrome) Aer 1000 discsChange the retransfer ribbon Aer 500 discsRefer to the Change the Retransfer Ribbon secon on page 19.Clean the print head Aer 2000 discs (as needed) or at every ribbon changeRefer to the Clean the Print Head secon on page 22.Clean the tacky rollers Aer 2000 discs or at every ribbon changeRefer to the Clean the Tacky Rollers secon on page 23.Clean the sensors Clean the sensors if:• You receive any of the following error messages stang that the: Printer is not detecng the print ribbon. Upper or lower sensor is not responding. • The prinng is o center.Refer to the Clean the Sensors secon on page 28.Clean the air lters Monthly Refer to the Clean the Rear Air Filters and Clean the Side Air Filters secons on page 24.Clean the platen roller Important! Clean the platen roller only if you noce a diminished print quality, such as white specks, on the printed disc.Refer to the Clean the Platen Roller secon on page 26.Clean the exterior Weekly Wipe the exterior of the printer with a lint-free cloth.Important! For opmum performance, keep the Everest Encore in a clean, dust-free environment. Change the Print RibbonBefore you change or install a new Everest Encore print ribbon, allow me for the new ribbon to become acclimated to the environment. Allow more me for greater temperature and humidity dierences.Important!• Rimage supports only the use of Rimage brand ribbons in our printers. Printer issues that occur as a result of using ribbons from manufacturers other than Rimage are not included under your Rimage warranty or maintenance agreement.• For opmum results, make sure that Everest Encore ribbons are stored at a temperature between 41° and 95°F (5° to 35°C) and humidity level between 45% and 85%. • Avoid moisture and direct sunlight.• Do not reuse ribbons.• Use only ribbons designed for the Everest Encore printer.Remove the Print Ribbon1. Open the side cover.a. Press the two side cover latches to release the side cover.b. Lower the side cover.Side CoverSide Cover Latches
17For more information visit rimage.com/support2001474_A2. Access the print ribbon.a. Open latch 1.b. Pull the print ribbon carrier straight out of the printer.c. Lay the print ribbon carrier on its back.Print Ribbon CarrierLatch 1Tip: Perform cleaning procedures while the print ribbon is removed. For more informaon refer to the Clean the Everest Encore Printer secon on page 18.3. Remove the print ribbon from the carrier.a. Slide the supply roll to the le.b. Slide the take-up roll to the right.c. Discard the used print ribbon.Supply RollTake-up RollMaintaining the Everest Encore Printer
18Maintaining the Everest 600 PrinterFor more information visit rimage.com/supportXXXXXXX_AInstall the Print Ribbon1. Remove the new print ribbon from the packaging.2. Install the print ribbon on the print ribbon carrier.a. With the supply roll on the le side, unwind several inches of the print ribbon.b. Lay the print ribbon across the tacky roller and guide rollers.c. Install the supply roll as shown.d. Install the take-up roll as shown.Tacky RollerSupply RollGuide RollersTake-up Rolle. Rotate the take-up roll clockwise so the ribbon is aligned and lies at. You may need to li the ribbon up from the tacky roller to straighten it.Important: • Do not rotate the ribbon past the Cleaning Bars at the front of the ribbon .• If you installed a monocolor ribbon, advance the ribbon so the ink poron of the ribbon is advanced to the take-up roll.3. Reassemble the printer.a. Set the print ribbon carrier upright.b. Slide the print ribbon carrier into the printer.c. Close latch 1.d. Close the side cover.Tip: Ribbon color can vary from lot to lot. Aer you load the new ribbon, you may need to adjust the density sengs in the printer driver. Refer to the Adjust the Print Alignment and Color Density (PC) secon on page 14 or the Adjust the Print Alignment and Color Density (Macintosh) secon on page 16 for more informaon.The printer is ready for use.Take-up RollMaintaining the Everest Encore Printer
19Maintaining the Everest 600 PrinterFor more information visit rimage.com/supportXXXXXXX_AChange the Retransfer RibbonBefore you change or rst install the Everest Encore retransfer ribbon, allow me for the new ribbon to become acclimated to the environment. Allow more me for greater temperature and humidity dierences.Important!• Rimage supports only the use of Rimage brand ribbons in our printers. Printer issues that occur as a result of using ribbons by manufacturers other than Rimage are not included under your Rimage warranty or maintenance agreement.• For opmum results, make sure that Everest Encore ribbons are stored at a temperature between 41° and 95°F (5° to 35°C) and humidity level between 45% and 85%.• Avoid moisture and direct sunlight.• Do not reuse ribbons. • Make sure you only use ribbons designed for the Everest Encore printer.Remove the Retransfer Ribbon1. Open the side cover.a. Press the two side cover latches to release the side cover.b. Lower the side cover.2. Remove the used retransfer ribbon.a. Open latches 1, 2, and 3.b. Grasp the handle to slide the retransfer ribbon carrier out of the printer.Tip: The retransfer ribbon carrier cannot be removed from the printer.c. Li the retransfer rolls out of the carrier.d. Carefully slide the retransfer ribbon from the retransfer ribbon carrier.e. Discard the used retransfer ribbon.RetransferRibbon CarrierRetransfer RollsLatch 1 Latch 2 Latch 3Side CoverSide Cover LatchesMaintaining the Everest Encore PrinterMaintaining the Everest Encore Printer
20Maintaining the Everest 600 PrinterFor more information visit rimage.com/supportXXXXXXX_AInstall the Retransfer Ribbon1. Remove the new retransfer ribbon from the packaging.2. Posion the retransfer ribbon.a. With the supply roll on the le side, unwind several inches of the retransfer ribbon.b. Slide the retransfer ribbon under the retransfer ribbon carrier.c. Install the supply roll on the le side of the retransfer ribbon carrier. Be sure that the ribbon winds under the supply roll.d. Bring the take-up roll up and around the guide rollers and snap the roll into place.Supply Roll Take-up RollRetransfer Ribbon Carrier3. Rotate the take-up roll counterclockwise in order to ghten the retransfer ribbon.4. Reassemble the printer.a. Slide the retransfer carrier into the printer.b. Close latches 1, 2, and 3. c. Close the side cover.The printer is ready for use.Clean the Everest Encore PrinterRegular cleaning helps to keep your Everest Encore printer in opmal operang condion.Clean the Print Head #Tools required:• Sponge swabs with long handles (included in the Everest cleaning kit)• 99% Isopropyl alcoholLatch 1 Print HeadMaintaining the Everest Encore Printer
21Maintaining the Everest 600 PrinterFor more information visit rimage.com/supportXXXXXXX_A1. Access the print head.a. Press the two side cover latches to release the side cover.b. Lower the side cover.c. Open latch 1.d. Remove the print ribbon carrier. For specic instrucons, refer to the Change the Print Ribbon procedure on page 16.2. Clean the print head. ȸCauon! Do not scratch the print head. Remember the following ps:• Always wipe from one end of the print head to the other without stopping in the middle.• Only wipe the area indicated.a. Apply isopropyl alcohol to the sponge swab.WipeDireconPrint Head Area to WipeRollerb. Use the sponge swab to wipe across the print head from one end to the other in the direcon shown.c. Repeat as needed unl the print head is clean of dust and debris.d. Use the sponge swab to remove any waxy buildup from the roller below the print head.3. Prepare the printer for use.a. Install the print ribbon. For specic instrucons, refer to the Change the Print Ribbon procedure on page 16.b. Install the print ribbon carrier.c. Close all latches.d. Close the side cover.The printer is ready for use.Clean the Tacky Rollers #Tools required: • Sponge swabs with long handles (included in the Everest cleaning kit)• 99% Isopropyl alcohol1. Remove the print ribbon. For specic instrucons, refer to the Change the Print Ribbon procedure on page 16.2. Clean tacky roller 1 (on the print ribbon carrier).Print Ribbon CarrierTackyRoller 1Maintaining the Everest Encore Printer
22Maintaining the Everest 600 PrinterFor more information visit rimage.com/supportXXXXXXX_Aa. Apply isopropyl alcohol to the sponge swab.b. Use the sponge swab to clean tacky roller 1.c. Use the sponge swab to remove any waxy buildup from other parts of the ribbon carrier.d. Install the print ribbon on the print ribbon carrier. Refer to the Change the Print Ribbon procedure on page 16.3. Inside the printer, use the sponge swab to wipe tacky roller 2.4. Prepare the printer for use.a. Install the print ribbon carrier.b. Close all latches.c. Close the side cover.The printer is ready for use.TackyRoller 2Clean the Rear Air Filter #Tool Required: Phillips #2 screwdriver1. Remove the air lter.a. At the rear of the printer, remove the Phillips screws (Qty. 2) that secure the fan cover.b. Remove the fan cover.c. Remove the air lter.2. Clean the air lter.a. Hold the air lter under running water.b. Allow the air lter to dry.3. Prepare the printer for use.a. When the air lter is dry, place it inside the fan cover.b. Insert the screws (Qty. 2) to secure the fan cover to the back of the printer.The printer is ready for use.Fan Cover Air FilterScrewsMaintaining the Everest Encore Printer
23Maintaining the Everest 600 PrinterFor more information visit rimage.com/supportXXXXXXX_AClean the Side Air Filters #Tool Required: Torx T10 screwdriver1. Open the side cover.a. Press the two side cover latches to release the side cover.b. Lower the side cover and the aached fan cover.2. Remove the fan cover from the side cover. a. Remove the Torx T10 screws (Qty. 4) from the inside of the side cover.b. Close the side cover. The fan cover remains on the work surface, with air lters exposed.Tip: If the fan cover remains aached to the side cover, gently lower the fan cover.Side Cover3. Remove the three air lters from the fan cover.4. Clean the air lters.a. Hold each air lter under running water.Air FiltersFan CoverMaintaining the Everest Encore Printer
24Maintaining the Everest 600 PrinterFor more information visit rimage.com/supportXXXXXXX_Ab. Allow the air lters to dry.6. Prepare the printer for use.a. When the air lters are dry, posion them on the inside of the fan cover.b. Make sure that the tabs on the fan cover t into the holes in the side cover.c. Open the side cover.d. Insert and ghten the Torx T10 screws (Qty. 4) to secure the fan cover to the side cover.e. Close the side cover and the aached fan cover.The printer is ready for use.Clean the Platen RollerImportant! Clean the platen roller only if you noce a diminished print quality, such as white specks on the printed disc. #Tools required:TabsSide CoverFan Cover• Sponge swabs with long handles (included in the Everest Cleaning Kit)• 99% Isopropyl alcohol1. Prepare to clean the platen roller.a. Power o the printer.b. At the back of the printer, turn the mode switch to posion 3 (diagnosc mode).c. Power on the printer.2. Access the platen roller.a. Press the two side cover latches to release the side cover.PrintRibbon CarrierRetransfer Ribbon CarrierLatch 1 Latch 2 Latch 3Maintaining the Everest Encore Printer
25Maintaining the Everest 600 PrinterFor more information visit rimage.com/supportXXXXXXX_Ab. Lower the side cover. c. Open latches 1, 2, and 3 inside of the printer.d. Remove the print ribbon carrier. For specic instrucons, refer to the Change the Print Ribbon procedure on page 25.e. Pull out the retransfer ribbon carrier. For specic instrucons, refer to the Change the Retransfer Ribbon procedure on page 25.Tip: The retransfer ribbon carrier cannot be removed from the printer.3. Press and hold the operator buon for 2 seconds to access Diagnosc Test 1. The platen roller begins to rotate and the Acve indicator light on the front panel blinks.4. Clean the platen roller (to the right of the print head).PlatenRollerPrintHeada. Remove the sponge swab and the swab handle from the Everest cleaning kit. b. Insert the sponge swab into the unnotched end of the swab handle.c. Apply isopropyl alcohol to the sponge swab.d. As the platen roller rotates, use the sponge swab to wipe the platen roller. ȸCauon! Do not apply pressure when cleaning the platen roller with the sponge swabs. Applying pressure may damage the platen roller, leaving scratch marks on the printed disc.Tip: As you wipe the platen roller, allow it to rotate a full turn before moving to the next area. 5. Press and release the operator buon to exit diagnoscs mode.6. Prepare the printer for use.a. Power o the printer.b. Install the print ribbon carrier.Sponge SwabNotchSwabHandleMaintaining the Everest Encore Printer
26Maintaining the Everest 600 PrinterFor more information visit rimage.com/supportXXXXXXX_Ac. Install the retransfer ribbon carrier.d. Close all latches.e. Close the side cover.f. Turn the mode switch to the correct operang posion. For more informaon, refer to the Switches secon on page 10.g. Power on the printer.The printer is ready for use.Clean the SensorsWhen should you clean the sensors?• You receive an error message stang that the printer is not detecng the print ribbon.• You receive an error message stang that the upper sensor is not responding. • You receive an error message stang that the lower sensor is not responding.• The prinng is o center. #Tools Required• Sponge swabs with long handles (included in the Everest cleaning kit)• Can of compressed air1. Access the sensors.a. Press the two side cover latches to release the side cover.b. Lower the side cover.c. Open latch 1.d. Remove the print ribbon carrier. For specic instrucons, refer to the Remove the Print Ribbon procedure on page 16.e. Remove the retransfer ribbon carrier. For specic instrucons, refer to the Remove the Retransfer Ribbon procedure on page 19.2. Power o the printer, autoloader or AutoPrinter. Refer to the Power On and O the Everest Encore Printer secon on page 13 for instrucons.Important! Do not clean the printer sensors unl the printer is completely powered o.Maintaining the Everest Encore Printer
27Maintaining the Everest 600 PrinterFor more information visit rimage.com/supportXXXXXXX_A3. Locate the sensors.• Print ribbon sensor• Upper sensor• Lower sensor 4. Locate the swab handle found in the Everest Cleaning Kit. Remove the sponge swab from the swab handle if necessary.Upper SensorLower SensorPrint Ribbon SensorSponge SwabNotchSwabHandleTip: One end of the handle has a slot with a notch in it approximately ¼ inches from the end. This is the end that goes into the printer. 5. Clean the sensors.a. Posion the sloed end of the swab handle by the sensor. Refer to page 28 for the sensors’ locaon. b. Posion the can of compressed air’s nozzle in the unnotched end of the handle.c. Blow compressed air in to the end of the handle for one to two seconds.d. Repeat two to three mes.e. Repeat for each of the three sensors.6. Prepare the Printer for use.a. Replace the print ribbon carrier.b. Replace the retransfer ribbon carrier.c. Close the latches.d. Close the cover.The printer is ready for use.Maintaining the Everest Encore Printer

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