Contents
- 1. User Manual
- 2. Users Manual
User Manual
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| Document ID | 3562117 |
| Application ID | KapIr63ciheAfN2R4QP1fw== |
| Document Description | User Manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
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| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 342.29kB (4278653 bits) |
| Date Submitted | 2017-09-14 00:00:00 |
| Date Available | 2018-03-10 00:00:00 |
| Creation Date | 2017-09-07 08:47:35 |
| Producing Software | Adobe PDF Library 15.0 |
| Document Lastmod | 2017-09-07 08:48:03 |
| Document Title | User Manual |
| Document Creator | Adobe InDesign CC 2017 (Windows) |
Rimage® Everest Encore™ Printer User Guide Rimage Corporation Rimage Europe GmbH Rimage Japan Co., Ltd. Rimage Taiwan 7725 Washington Avenue South Minneapolis, Minnesota 55439 USA Albert-Einstein-Strasse 26 63128 Dietzenbach, GERMANY Toll Free +1.800.445.8288 Tel +49 (0)6074.8521.0 4F Arai #38 Bldg., 2-7-1 Hamamatsu-cho, Minato-ku, Tokyo 105-0013 Japan 2F.-7, No. 508, Sec. 5, Zhongxiao East Road., Xinyi Dist., Taipei City 110, TAIWAN Tel +81.3.6452.8780 Tel +886.2.2726.0100 Rimage Information Technology (Shanghai) Co., Ltd. 10B & 10C, World Plaza, 855 South Pudong Road Shanghai, 200120 CHINA Tel +86.21.5887.8905 Rimage Corporation reserves the right to make improvements to the equipment and software described in this document at any time without any prior notice. Rimage Corporation reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Rimage Corporation to notify any person or organization of such revisions or changes. This document may contain links to web sites that were current at the time of publication, but may have moved or become inactive since. This document may contain links to sites on the Internet that are owned and operated by third parties. Rimage Corporation is not responsible for the content of any such third-party site. © 2017, Rimage Corporation Rimage® and Everest® are registered trademarks of the Rimage Corporation. Rimage Producer™ and Prism™ are trademarks of the Rimage Corporation. Windows® is a registered trademark of Microsoft Corporation. All other trademarks and registered trademarks are the property of their respective owners. The most recent version of this document can be found at www.rimage.com/support. XXXXXXX_A For more information visit rimage.com/support Contents Introduction............................................................................. 1 Set your Printing Preferences................................................. 12 About this User Guide.............................................................. 1 Default Printable Area Settings........................................................ 12 Set Your Printing Preferences on a Windows PC.............................. 12 About the Everest Encore Printer....................................................... 1 Unpacking and Setup Instructions...................................................... 1 Important Information............................................................. 2 Support Information........................................................................... 2 Learn More Online............................................................................. 2 Technical Support............................................................................... 2 Optical Disc Recording Software Disclaimer....................................... 2 Safety and Compliance Information................................................... 3 Safety Precautions................................................................................................. 3 Compliance Information........................................................................................ 4 Everest Encore Printer Requirements........................................ 6 Ribbon Requirements......................................................................... 6 Everest Encore Ribbons......................................................................................... 6 Label Design Requirements................................................................ 6 Print Requirements............................................................................ 7 Identifying the Parts of the Everest Encore Printer.................... 8 Front View ......................................................................................... 8 Control Panel...................................................................................... 8 Control Panel Indicators........................................................................................ 8 Back View........................................................................................... 8 Switches........................................................................................... 10 AC Voltage Switch................................................................................................ 10 Mode Switch....................................................................................................... 10 Operating the Everest Encore Printer...................................... 11 Power On or Off the Everest Encore Printer..................................... 11 Power On or Off a Standalone Printer................................................................. 11 Power On or Off a Printer Connected to an Autoloader or AutoPrinter............. 11 Place a Disc on the Printer Tray........................................................ 11 XXXXXXX_A Access Printing Preferences (PC)......................................................................... 12 Access Printing Preferences through the Windows Start Menu.................................... 12 Access Printing Preferences through CD Designer........................................................ 12 Access Printing Preferences when Printing PDFs........................................................... 13 Set the Media Type, Media Size, Orientation, and Ribbon Type (PC).................. 13 Set the Print Quality, Color Matching, and Image Adjustments (PC).................. 13 Set the Printable Area (PC).................................................................................. 14 Adjust the Print Alignment and Color Density (PC)............................................. 14 Define Your Print Settings on a Macintosh....................................... 15 Access Print Settings (Macintosh)....................................................................... 15 Set the Media Type, Ribbon Type and Print Quality (Macintosh)....................... 15 Set the Color Matching and Image Adjustments (Macintosh)............................ 15 Set the Printable Area (Macintosh)..................................................................... 16 Adjust the Print Alignment and Color Density (Macintosh)................................ 16 Check the Ribbon Remaining........................................................... 16 View the Ribbon Status (PC)................................................................................ 17 View the Ribbon Status (Macintosh)................................................................... 17 Maintaining the Everest Encore Printer................................... 18 Maintenance Schedule..................................................................... 18 Change the Print Ribbon.................................................................. 18 Remove the Print Ribbon.................................................................................... 18 Install the Print Ribbon........................................................................................ 20 Change the Retransfer Ribbon......................................................... 21 Remove the Retransfer Ribbon........................................................................... 21 Install the Retransfer Ribbon............................................................................... 22 Clean the Everest Encore Printer...................................................... 22 Clean the Print Head........................................................................................... 22 Clean the Tacky Rollers........................................................................................ 23 Clean the Rear Air Filter...................................................................................... 24 Clean the Side Air Filters .................................................................................... 25 Clean the Platen Roller........................................................................................ 26 Clean the Sensors................................................................................................ 28 For more information visit rimage.com/support Introduction This manual provides the information needed to operate, configure, and maintain the Rimage Everest Encore™ printer. For information specific to your autoloader or Rimage AutoPrinter refer to the product’s User Guide found at www.rimage.com/support. Important! Your Everest Encore printer may not look exactly like the model featured in this user guide. About this User Guide • While we try to maintain all versions of our manuals and documentations, please note that the English version found on our web site always contains the most up-to-date information. • Unless otherwise indicated, all Windows navigation statements are Windows 10 paths. Other Windows operating system navigation may differ slightly. • These notes and symbols are used throughout the manual to help clarify information: About the Everest Encore Printer The Everest Encore printer is part of the Rimage series of printers. The printer can be used as a stand alone printer, or with a Rimage autoloader or Rimage AutoPrinter. Unpacking and Setup Instructions Unpacking and installation instructions are included with the Everest Encore printer. Refer to the Rimage Everest Encore Setup and Installation Guide, as well as the setup and installation guide included with your Rimage autoloader or AutoPrinter. Tip: A Tip suggests alternative methods that may not be obvious and helps you understand the benefits and capabilities of the product. Important! • An Important note provides information essential to the completion of a task. • Important supplemental information. • You can disregard information in a Tip and still complete a task, but do not disregard an Important note. ȸȸ Caution: A Caution indicates that failure to observe this guideline could result in loss or damage to the equipment, product, software, or data. ȸȸ Warning! A Warning indicates that failure to follow this guideline could result in bodily injury to personnel operating or maintaining the equipment. XXXXXXX_A For more information visit rimage.com/support Important Information This section provides support contact information, and cautions and warnings, for the Everest Encore printer. When you contact Rimage Services, please provide: Technical Specifications for this product can be found at www.rimage.com/ support. • System serial number and software version Support Contact Information • Exact error message received • Functional and technical description of the problem US, Canada, Latin America Rimage Corporation 7725 Washington Avenue South Minneapolis, MN 55439 USA Attn: Rimage Services Email: support@rimage.com Telephone: North America: 800-553-8312 Mexico/Latin America: 952-946-0004 option 2 Fax: 952-944-7808 Europe Rimage Europe GmbH Email: support@rimage.de Albert-Einstein-Straße 26 Telephone: +49 6074-8521-14 63128 Dietzenbach Germany Fax: +49 6074-8521-100 Asia/Pacific Rimage Japan Co., Ltd. Email: servicejapan@rimage.co.jp 4F Arai #38 Bldg., 2-7-1 Hamamatsu-cho, Minato-ku, Tokyo 105-0013 JAPAN Telephone: +81-3-6452-8780 Rimage Taiwan Email: support@rimage.com 2F-7, No. 508, Sec 5 Zhongxiao East Rd., Xinyi Dist., Taipei City 110, TAIWAN Telephone: +886-2-2726-0100 Rimage China RM # 206, 207, 2F Email: medical.sales@rimage.cn enterprise.sales@rimage.cn No.1 FuXing Zhong Road Telephone: +86-021-5887-8905 Fax: +81-3-6452-8785 Copy and record the following information from your Rimage product for future reference. Note: Make sure you update the Serial Number anytime you receive a replacement system. Serial Number: Product Name: Date of Purchase: Technical Support Rimage offers a variety of service and support options for the Everest Encore printer including Exchange Services. Please contact your Rimage Value Added Reseller or Rimage for additional information and pricing. Optical Disc Recording Software Disclaimer This Product, Software, or Documentation may be designed to assist you in reproducing material in which you own the copyright or have obtained permission to copy from the copyright owner. Unless you own the copyright or have permission to copy from the copyright owner, you may be violating copyright law and be subject to payment of damages and other remedies. If you are uncertain about your rights, you should contact your legal advisor. If you are neither in possession of the copyright nor have authorization from the owner of the copyright, unauthorized copying of copyrighted material on an optical disc or any other media violates national and international legislation and can result in severe penalties. HuangPu District ShangHai 200025 CHINA Contact Rimage Services Website: www.rimage.com/support XXXXXXX_A For more information visit rimage.com/support Important Information Safety and Compliance Information This manual and the indications on the product allow proper and safe operation. The indication marks below help protect you and other persons from injury, and equipment from damage. Refer to the Safety Precautions section on page 5 and the Compliance Information section on page 7 for more information. Safety Precautions To ensure safety, read these precautions and familiarize yourself with their meaning before using the equipment. ȸȸ Warning! • Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiant exposure. • Do not disassemble or use tools on the printer. All service procedures should be performed by a Rimage-authorized technician, or sent in for Rimageauthorized repair. • Do not service the printer with the power cord plugged in the AC outlet. • The interior of the printer contains sharp edges. • The front bezel of the printer can be opened by hand. Do not insert your fingers. • Do not touch the heat roller. ȸȸ Country-specific cautions for Wideband Data Transmission systems: 2400-2483.5 MHz • France: Do not use outdoors. • Italy: If used outside of own premises, general authorization is required. • Norway: This subsection does not apply for the geographical area within a radius of 20km from the center of NY-Alesund. ȸȸ Caution: • All equipment with AC line voltage, or low DC voltages, such as switches, XXXXXXX_A power supplies, fuses, fans, and non-stepper motors, must be replaced with Rimage-approved components to maintain the safety approval issued by UL. • Use only the supplied AC power cord. Fore more information or to order a new power cord, contact Rimage Customer Service. • This product is designed for an office environment. • Do not use the printer if it is overheating or an abnormal smell is detected. This may result in a fire and an electric shock. In case of heating or abnormal smell, immediately disconnect the cable from the outlet. Contact your Rimage-authorized dealer for repairs. • Allow sufficient free space for opening the printer tray. Do not touch the printer tray while it is in motion. • If the side cover is opened while power is supplied, the printer will stop. Do not reach into the printer while it is in operation. Do not attempt to bypass the door interlock. • This printer has no power switch. Power is disconnected completely by unplugging the cable. Rimage recommends installing the printer in a position that allows immediate disconnection of the power cable. Always hold the plug when disconnecting the cable from the outlet. • This printer has a voltage slide switch on the back of the unit. Before use, check that is set to the correct voltage. Please do not use any voltage other than 110VAC or 220VAC. This could result in a fire and an electric shock. • This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. For more information visit rimage.com/support Important Information ȸȸ Caution: • Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. • This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. • “This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device.” • “Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : 1) l’appareil ne doit pas produire de brouillage; 2) l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.” XXXXXXX_A For more information visit rimage.com/support Important Information Compliance Information Product Name Rimage Everest Encore Printer Model CDPR23B Notice for USA NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Howev¬er, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: Notice for Canada • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. This Class A digital apparatus complies with Canadian ICES-003 Issue 6: 2016, updated April 2017. Cet appareil numerigue de la classe A est conforme a la norme NMB-003 du Canade. This product complies with CAN/CSA-C22.2 No. 60950-1-03 1st edition. Notice for Europe This product is in conformity with the EMC Directive (89/336/EEC) and the Low-Voltage Directive (73/23/EEC) through compliance with the following European standards: EN 55022: 1998 + Amd 1: 2000 Class B Limit; EN 55024: 1998; EN 61000-3-2:2000; EN 61000-3-3:1995 + Amd 1: 2001; EN 60950: 2000. The CE mark has been affixed in accordance with the CE Marking Directive 93/68/EEC. Notice for Japan This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio interference may occur, in which case, the user may be required to take corrective action. Translation: この装置は、情報処理装置等電波障害自主規制協議会（ＶＣＣＩ）の基準に基づくクラス A 情報技術装置です。 この装置を家庭環境で使用すると電波妨害を引き起こすことがありま す。 この場合には使用者が適切な対策を講ずるよう要求されることがあります。 Notice for Australia XXXXXXX_A This product complies with AS/NZS CISPR22:2004. For more information visit rimage.com/support Everest Encore Printer Requirements This section describes ribbon, label design, and print requirements for the Everest Encore printer. Ribbon Requirements Important! • Rimage only supports the use of Rimage brand ribbons in our printers. Printer issues that occur as a result of using ribbons from manufacturers other than Rimage are not included under your Rimage warranty or maintenance agreement. • For optimum results, make sure that Everest Encore ribbons are stored at a temperature between 41° and 95°F (5° to 35°C) and humidity level between 45% and 85%. • Avoid moisture and direct sunlight. • Do not reuse ribbons. • Use only ribbons designed for the Everest Encore printer. Refer to the table below. Label Design Requirements The Everest Encore Windows-compatible software ships with the CD Designer™ label editor software. This software is installed on your PC during a typical installation of the Rimage software. If you have a Windows-based PC, you can use CD Designer to design your labels. If you are using a Macintosh, or prefer to design labels in a software application other than CD Designer, use the following criteria. Important! CD Designer is not Macintosh-compatible and is not installed with the Macintosh-compatible Rimage software. • Label design size – Design labels with a height of 12 cm and width of 12 cm. A full-size disc is 120 mm (4.723”) in diameter. The hole is 15 mm (0.59”). The printable area and hub sizes vary depending on the disc manufacturer. Tip: The media that are in Rimage Media Kits have a printable area of 118-24 mm. On most labels, print settings of 118 mm and 24 mm are recommended. The Everest Encore printer requires a print ribbon and a retransfer ribbon. The standard print ribbon has three colors: Cyan, Magenta, and Yellow (CMY). These three colors combine in printing to create full-color discs. Print ribbons are also available in black. Everest Encore Ribbons Ribbon Type Printable Area 118 mm Number of Discs Printed 3-Color (CMY) 500 Black (monochrome) 1000 Retransfer ribbon (500 prints) 500 2001474_A Hub Size 24 mm For more information visit rimage.com/support Everest Encore Printer Requirements • File format – For best results, save your labels as JPEG or TIFF files. However, if you are using the Everest Encore on a Rimage autoloader, these file formats must be imported into CD Designer and saved as CD Designer files (.btw) or converted to PDF files before printing. • Color mode – If your Everest Encore is on a Rimage autoloader, convert all labels to the RGB color mode in order to import them into CD Designer. If the Everest Encore is a standalone printer or on an AutoEverest AutoPrinter, and you are printing directly from an image-editing program, you can work in the color mode of your choice. • Resolution (pixels per inch) – For best results, use images set to a minimum of 300 pixels per inch. You may notice better results if you use images with 600 pixels per inch or higher. Print Requirements Any label you create and save through CD Designer is in the correct file format (.btw) for printing to an Everest Encore on a Rimage autoloader. You can also print labels saved as PDF files if your Everest Encore is on a Rimage autoloader. If you are using a standalone Everest Encore printer or an AutoEverest AutoPrinter, you can print directly from any application with print capability. 2001474_A For more information visit rimage.com/support Identifying the Parts of the Everest Encore Printer This section describes the Everest Encore printer hardware and features. Control Panel The control panel is located on the front of the Everest Encore. It includes an operator button and four indicator lights. (One light is on the operator button.) The control panel allows you to monitor and control the printer. Front View The table below identifies the name and function of all parts of the control panel. Side Cover Latches Handle Control Panel Indicators Control Panel Indicators Image Side Cover Switches Name Function Operator button The Operator button is used to complete the following tasks: Printer Tray Control Panel • Open the printer tray • Close the printer tray • AC Voltage Reset after an error • Put the printer into sleep mode. To put the printer into sleep mode, press and hold the Operator button for 10 seconds. To resume normal operation, press the Operator button again. Mode Switch Switch Error indicator light The Error indicator light There are two switches on operator the rear of theilluminates Everest Encore: AC voltage (on the whenthe operator action switch and the mode switch. button) is required. AC Voltage Switch The AC voltage switch is used to select the AC voltage of the power outlet. XXXXXXX_A For more information visit rimage.com/support Identifying the Parts of the Everest Encore Printer Disc Present indicator light The Disc Present indicator light illuminates when a disc is placed on the tray or when the disc is properly clamped. Back View Printer Cable Connector The Disc Present indicator light flashes when there is a problem. The number of flashes in each cycle indicates the type of problem. Active indicator light • 1 flash = Side cover is open or ribbon latch 1, 2 or 3 is open • 2 flashes = Print ribbon problem (incorrect, missing, or depleted print ribbon) • 3 flashes = Retransfer ribbon problem (missing or depleted retransfer ribbon) • 4 flashes = Error upon clamping the disc on the printer tray The Active indicator light illuminates when the printer has completed initialization. USB Connector Mode Switch Power Connector AC Voltage Switch Original Position of Shipping Screw Storage Position for Shipping Screw The Active indicator light flashes when the printer is receiving data from the host. Power indicator light XXXXXXX_A The Power indicator light illuminates when the printer is powered on. For more information visit rimage.com/support Identifying the Parts of the Everest Printer Switches Mode Switch Mode Switch AC Voltage Switch Important! You must power off the printer before changing the mode. Power the printer on when the mode switch is set. There are two switches on the rear of the Everest Encore: the AC voltages switch and the mode switch. AC Voltage Switch The AC voltage switch is used to select the AC voltage of the power outlet. This switch has two positions: 110V and 220V. ȸȸ Warning! Set the AC voltage switch to match the voltage of the AC power outlet. XXXXXXX_A The mode switch is a rotary switch used to set the operational mode of the Everest Encore. The opening at the base of the cap on the switch indicates the selected mode. When the printer is shipped, it is set to the correct mode for your operation. You should not have to change the switch position unless you perform diagnostic tests. Switch Position Use Standalone printer Rimage autoloader or AutoPrinter Diagnostic testing All others Not used For more information visit rimage.com/support 10 Operating the Everest 600 Printer This section provides the information needed to operate your Everest Encore printer. Power On or Off the Everest Encore Printer The Everest Encore printer does not have a power switch. The printer is powered on and off according to your system setup. Refer to the sections below. Power On or Off a Standalone Printer Follow these steps for a standalone Everest Encore printer: • To power on the printer, connect the power cord from the printer to a power outlet. • To power off the printer, disconnect the power cord from the rear of the printer. Tip: The printer enters power saving mode if it is idle for more than 30 minutes. When this occurs, the printer takes 2-3 minutes to warm up after a job is sent to the printer. Place a Disc on the Printer Tray Use this procedure to place a disc on the printer tray. 1. Press the operator button. The printer tray opens. 2. Place the disc on the print pad. Make sure that the printable surface faces up, and the stacking ring faces the print pad. Important! To avoid scratching or damaging the recording surface of the disc, the disc must not rest on the holding pins or the centering pin. Power On or Off a Printer Connected to an Autoloader or AutoPrinter Follow these steps if your Everest Encore is connected to an autoloader or AutoPrinter: • To power on the printer, power on the autoloader or AutoPrinter. • To power off the printer, power off the autoloader or AutoPrinter. Print Pad Centering Pin Holding Pins Printer Tray XXXXXXX_A For more information visit rimage.com/support 11 Set your Printing Preferences This section provides the information needed to set up your printing preferences and check the amount of print and retransfer ribbon remaining using a Windows PC or a Macintosh. Default Printable Area Settings Access Printing Preferences (PC) Use one of the procedures below to access the Everest Encore Printing Preferences. Access Printing Preferences through the Windows Start Menu Most discs have the following printable areas: Using this method, printing preferences are saved in the printer driver settings and are applied to all newly created labels. 1. Select: Start > Devices and Printers. 2. Right-click the Everest Encore printer. The dropdown menu displays. Disc without stacking ring: Disc with stacking ring: • Outer Diameter 118 mm Standard Area: • Inner Diameter 24 mm • Outer Diameter 118 mm • Inner Diameter 38 mm Hub Area: • Outer Diameter 35 mm • Inner Diameter 17 mm Set Your Printing Preferences on a Windows PC 3. Select Printing Preferences. The Rimage Everest Encore Printing Preferences dialog box opens. Access Printing Preferences through CD Designer Using this method, printing preferences are saved with the label file and are used instead of the printer driver settings. 1. Open the desired label file in CD Designer. 2. From the File menu, select Print. The Print window opens. 3. From the Name dropdown list, select the Everest Encore printer. 4. Select the Document Properties button. The Rimage Everest Encore Properties dialog box opens. Printing preferences allow you to set up your Everest Encore printer to produce the best possible labels on your discs. Important: Unless otherwise indicated, all Windows navigation statements are Windows 10 paths. Other Windows operating systems’ navigation may differ slightly. XXXXXXX_A For more information visit rimage.com/support 12 Set your Printing Preferences Access Printing Preferences when Printing PDFs Use the procedure below to access printing preferences for PDF files. Important! The procedure below applies only if you are printing PDF labels using a Rimage autoloader. It does not apply if you are using an AutoEverest AutoPrinter. When you use this procedure, the changes to the settings are global and apply to all PDF labels. Set the Print Quality, Color Matching, and Image Adjustments (PC) 1. Access Printing Preferences. Refer to page 14 for instructions. 2. Select the Advanced tab. 1. Select: Start > Devices and Printers. 2. Right-click on the Everest Encore printer. The dropdown menu displays. 3. From the dropdown menu, select Printer Properties. The Rimage Everest Encore Properties dialog box opens. Tip: In Windows XP, select Properties from the dropdown menu. 4. Select the Advanced tab. 5. At the bottom of the Advanced tab, select Printing Defaults… The Rimage Everest Encore Printing Defaults dialog box opens. Set the Media Type, Media Size, Orientation, and Ribbon Type (PC) 1. Access Printing Preferences. Refer to page 14 for instructions. 2. Select the Main tab. 3. View or change the printing preferences. a. Select the desired Print Quality. (The options are Photo or Graphics). b. Select the desired criteria for Color Matching. Tip: The default setting for color matching is Match for CMYK printing. c. From the Image Adjustments dropdown list, select None, High contrast, Vivid colors, or Custom. If you select Custom, the Settings button becomes active: i. Select the Settings button. The Custom Settings window opens. ii. Select the desired Print Threshold Settings. iii. Move the Contrast Boost slider to adjust the image contrast. iv. Move the Saturation Boost slider to adjust the image saturation. 3. View or change the printing preferences. v. a. Select the appropriate Media Type. Select OK to close the Custom Settings window. Tip: To modify the printable area, refer to the Set the Printable Area (PC) section on “Set the Printable Area (PC)” on page 14. b. Select the appropriate Media Size. c. Select the desired number of Copies. 4. Select Apply when you have made the desired choices in the Rimage Everest Encore Printing Preferences window. d. Select the desired Orientation. e. Select the appropriate type of Ribbon. 4. When you have made the desired choices in the Rimage Everest Encore Printing Preferences window, select Apply. XXXXXXX_A 5. Select OK to close the Rimage Everest Encore Printing Preferences window. 5. Select OK to close the Rimage Everest Encore Printing Preferences window. For more information visit rimage.com/support 13 Set your Printing Preferences Set the Printable Area (PC) Adjust the Print Alignment and Color Density (PC) This functionality allows you to adjust the printable area settings for standard CD/DVD 120 mm media. These settings control the outer and inner diameters so that the label prints on the disc without overlapping the disc edges. 1. Access Printing Preferences. Refer to page 14 for instructions. Tip: Printable Area settings created within a CD Designer label file will override the printer and fax settings in Windows. 1. Access Printing Preferences. Refer to page 14 for instructions. 2. Select the Advanced tab. 3. View or change the Printable Area preferences. a. Select the Modify button at the bottom of the Advanced tab. The Printable Area Settings window opens. b. To modify only Standard Area settings, select the Standard radio button. i. Enter the desired Outer Diameter. c. To print on a disc with a stacking ring, select the Advanced radio button. The Hub Area settings display. d. Select OK to save the changes. The Printable Area Settings window closes. e. If necessary, select Default to return to the default When you have made the desired choices in the Rimage Everest Encore Printing Preferences window, select Apply. 4. Select OK to close the Rimage Everest Encore Printing Preferences window. XXXXXXX_A Tip: On the Status tab, you can view the progress of a print job, the type of print ribbon installed, and the estimated percentages of unused ribbon for the print and retransfer ribbons. To reset the estimate for the number of prints remaining on the ribbons, refer to the View the Ribbon Status (PC) section on page 15. 4. Select the Printer Information tab to view or change the Print Alignment and Color Density settings. Tips: • The Printer Information tab also displays the current firmware version and serial number of your Everest Encore printer. Select Default to return to the default Print Alignment Settings or Color Density Settings. a. View or change the Print Alignment Settings. i. Enter the desired Outer Diameter for the hub. ii. Enter the desired Inner Diameter for the hub. f. 3. Select Status Monitor… button. The Rimage Everest Encore Status Monitor window opens with the Status tab active. • ii. Enter the desired Inner Diameter. i. 2. Select the Utility tab. Select the Modify button from the Print Alignment Settings pane. The Print Alignment Settings window opens. ii. Select the desired Color/Monochrome setting in the Horizontal Alignment Settings pane to modify the horizontal alignment for all ribbon types. iii. Select the desired Color setting to modify the vertical alignment for prints with a CMY ribbon. iv. Select the desired Monochrome setting to modify the vertical alignment for prints with a monochrome ribbon. v. Select OK to save the changes. The Print Alignment Settings window closes. For more information visit rimage.com/support 14 Set your Printing Preferences b. View or change the Color Density Settings. i. 4. View the ribbon information: Select the Modify button from the Color Density Settings pane. The Color Density Settings window opens. ii. Select the desired Cyan, Magenta and Yellow settings to modify the color density. iii. Select the desired Black setting to modify the density for monochrome images. iv. Select OK to save your changes. The Color Density Settings window closes. 5. Select Close to close the Status Monitor dialog box. 6. Select OK to close the Rimage Everest Encore Printing Preferences window. Check the Ribbon Remaining The operator panel on Rimage Producer V and Catalyst autoloaders displays the estimated number of prints remaining on the print ribbon and the retransfer ribbon. For standalone Everest Encore printers and AutoPrinters, you can check the amount of ribbon remaining using the Status feature of the printer driver. Use the following procedure to check the amount of ribbon remaining for a standalone Everest Encore printer or AutoEverest AutoPrinter. • Current printer status. • Estimated percentage and number of prints remaining on the print and retransfer ribbons. Tip: If you remove a ribbon from the Everest Encore printer and reinsert it, the system recognizes the amount of ribbon remaining in the consumable monitoring application. Partially used ribbons from other Everest printers will not display accurately in the consumable monitoring application. 5. Reset the estimate for the number of prints remaining on the retransfer ribbon. a. Select Options. The Reset retransfer prints remaining window opens. b. If you are using a 500-print ribbon, check the Use 500 print retransfer ribbon box. c. Select Reset prints. The Reset prints window opens. d. Select Yes to confirm the reset. The Reset prints and Reset retransfer prints remaining windows close. e. Select Close to close the Status Monitor window. f. Select OK to close the Printing Preferences window. View the Ribbon Status (PC) The Status tab of the Status Monitor window for Windows allows you to view the estimated percentage and number of prints remaining on the print and retransfer ribbons. 1. Access Printing Preferences. Refer to page 14 for instructions. 2. Select the Utility tab. 3. Select Status Monitor… The Status Monitor window opens, with the Status tab active. XXXXXXX_A For more information visit rimage.com/support 15 Maintaining the Everest Encore Printer You must perform routine maintenance to keep the Everest Encore operating at optimum performance. The table below lists maintenance tasks, frequency, and references to cleaning instructions in this user guide. Important! For optimum performance, keep the Everest Encore in a clean, dust-free environment. Maintenance Schedule Change the Print Ribbon Task Frequency Change the print ribbon 3-Color Ribbon (CMY) Black Ribbon (monochrome) Change the retransfer ribbon Instructions Refer to the Change the Print Ribbon section on page 16. After 500 discs After 1000 discs After 500 discs Refer to the Change the Retransfer Ribbon section on page 19. Clean the print head After 2000 discs (as needed) or at every ribbon change Refer to the Clean the Print Head section on page 22. Clean the tacky rollers After 2000 discs or at every ribbon change Refer to the Clean the Tacky Rollers section on page 23. Clean the sensors Clean the sensors if: Refer to the Clean the Sensors section on page 28. • You receive any of the following error messages stating that the: Refer to the Clean the Rear Air Filters and Clean the Side Air Filters sections on page 24. Clean the platen roller Important! Clean the platen roller only if you notice a diminished print quality, such as white specks, on the printed disc. Refer to the Clean the Platen Roller section on page 26. Clean the exterior Weekly Wipe the exterior of the printer with a lint-free cloth. XXXXXXX_A • For optimum results, make sure that Everest Encore ribbons are stored at a temperature between 41° and 95°F (5° to 35°C) and humidity level between 45% and 85%. • Avoid moisture and direct sunlight. • Do not reuse ribbons. • Use only ribbons designed for the Everest Encore printer. 1. Open the side cover. Upper or lower sensor is not responding. Monthly Important! • Rimage supports only the use of Rimage brand ribbons in our printers. Printer issues that occur as a result of using ribbons from manufacturers other than Rimage are not included under your Rimage warranty or maintenance agreement. Remove the Print Ribbon Printer is not detecting the print ribbon. • The printing is off center. Clean the air filters Before you change or install a new Everest Encore print ribbon, allow time for the new ribbon to become acclimated to the environment. Allow more time for greater temperature and humidity differences. Side Cover Latches a. Press the two side cover latches to release the side cover. b. Lower the side cover. For more information visit rimage.com/support Side Cover 16 Maintaining the Everest Encore Printer 2. Access the print ribbon. Latch 1 Tip: Perform cleaning procedures while the print ribbon is removed. For more information refer to the Clean the Everest Encore Printer section on page 18. 3. Remove the print ribbon from the carrier. Take-up Roll Print Ribbon Carrier Supply Roll a. Open latch 1. b. Pull the print ribbon carrier straight out of the printer. c. Lay the print ribbon carrier on its back. 2001474_A a. Slide the supply roll to the left. b. Slide the take-up roll to the right. c. Discard the used print ribbon. For more information visit rimage.com/support 17 Maintaining the Everest Encore 600 Printer Printer Install the Print Ribbon e. Rotate the take-up roll clockwise so the ribbon is aligned and lies flat. You may need to lift the ribbon up from the tacky roller to straighten it. 1. Remove the new print ribbon from the packaging. 2. Install the print ribbon on the print ribbon carrier. Take-up Roll a. With the supply roll on the left side, unwind several inches of the print ribbon. Tacky Roller Guide Rollers Take-up Roll Supply Roll Important: • Do not rotate the ribbon past the Cleaning Bars at the front of the ribbon . b. Lay the print ribbon across the tacky roller and guide rollers. c. Install the supply roll as shown. d. Install the take-up roll as shown. • If you installed a monocolor ribbon, advance the ribbon so the ink portion of the ribbon is advanced to the take-up roll. 3. Reassemble the printer. a. Set the print ribbon carrier upright. b. Slide the print ribbon carrier into the printer. c. Close latch 1. d. Close the side cover. Tip: Ribbon color can vary from lot to lot. After you load the new ribbon, you may need to adjust the density settings in the printer driver. Refer to the Adjust the Print Alignment and Color Density (PC) section on page 14 or the Adjust the Print Alignment and Color Density (Macintosh) section on page 16 for more information. The printer is ready for use. XXXXXXX_A For more information visit rimage.com/support 18 Maintaining the Everest Encore 600 Printer Printer Change the Retransfer Ribbon 2. Remove the used retransfer ribbon. Before you change or first install the Everest Encore retransfer ribbon, allow time for the new ribbon to become acclimated to the environment. Allow more time for greater temperature and humidity differences. Retransfer Rolls Retransfer Ribbon Carrier Important! • Rimage supports only the use of Rimage brand ribbons in our printers. Printer issues that occur as a result of using ribbons by manufacturers other than Rimage are not included under your Rimage warranty or maintenance agreement. • For optimum results, make sure that Everest Encore ribbons are stored at a temperature between 41° and 95°F (5° to 35°C) and humidity level between 45% and 85%. • Avoid moisture and direct sunlight. • Do not reuse ribbons. • Make sure you only use ribbons designed for the Everest Encore printer. Remove the Retransfer Ribbon a. Press the two side cover latches to release the side cover. Side Cover Latches Latch 2 Latch 3 a. Open latches 1, 2, and 3. 1. Open the side cover. b. Lower the side cover. Latch 1 b. Grasp the handle to slide the retransfer ribbon carrier out of the printer. Tip: The retransfer ribbon carrier cannot be removed from the printer. c. Lift the retransfer rolls out of the carrier. d. Carefully slide the retransfer ribbon from the retransfer ribbon carrier. e. Discard the used retransfer ribbon. XXXXXXX_A Side Cover For more information visit rimage.com/support 19 Maintaining the Everest Encore 600 Printer Printer Install the Retransfer Ribbon 1. Remove the new retransfer ribbon from the packaging. Supply Roll 3. Rotate the take-up roll counterclockwise in order to tighten the retransfer ribbon. 4. Reassemble the printer. a. Slide the retransfer carrier into the printer. Take-up Roll b. Close latches 1, 2, and 3. c. Close the side cover. The printer is ready for use. Clean the Everest Encore Printer Regular cleaning helps to keep your Everest Encore printer in optimal operating condition. Clean the Print Head Latch 1 Print Head Retransfer Ribbon Carrier 2. Position the retransfer ribbon. a. With the supply roll on the left side, unwind several inches of the retransfer ribbon. b. Slide the retransfer ribbon under the retransfer ribbon carrier. c. Install the supply roll on the left side of the retransfer ribbon carrier. Be sure that the ribbon winds under the supply roll. d. Bring the take-up roll up and around the guide rollers and snap the roll into place. XXXXXXX_A ## Tools required: • Sponge swabs with long handles (included in the Everest cleaning kit) • 99% Isopropyl alcohol For more information visit rimage.com/support 20 Maintaining the Everest 600 Encore Printer Printer 1. Access the print head. a. Press the two side cover latches to release the side cover. b. Lower the side cover. b. Use the sponge swab to wipe across the print head from one end to the other in the direction shown. c. Repeat as needed until the print head is clean of dust and debris. d. Use the sponge swab to remove any waxy buildup from the roller below the print head. c. Open latch 1. d. Remove the print ribbon carrier. For specific instructions, refer to the Change the Print Ribbon procedure on page 16. 2. Clean the print head. ȸȸ Caution! Do not scratch the print head. Remember the following tips: • Always wipe from one end of the print head to the other without stopping in the middle. • Only wipe the area indicated. 3. Prepare the printer for use. a. Install the print ribbon. For specific instructions, refer to the Change the Print Ribbon procedure on page 16. b. Install the print ribbon carrier. c. Close all latches. d. Close the side cover. The printer is ready for use. a. Apply isopropyl alcohol to the sponge swab. Clean the Tacky Rollers ## Tools required: Print Head Area to Wipe • Sponge swabs with long handles (included in the Everest cleaning kit) • 99% Isopropyl alcohol 1. Remove the print ribbon. For specific instructions, refer to the Change the Print Ribbon procedure on page 16. 2. Clean tacky roller 1 (on the print ribbon carrier). Print Ribbon Carrier Roller XXXXXXX_A Wipe Direction For more information visit rimage.com/support Tacky Roller 1 21 Maintaining the Everest 600 Encore Printer Printer a. Apply isopropyl alcohol to the sponge swab. Clean the Rear Air Filter b. Use the sponge swab to clean tacky roller 1. ## Tool Required: Phillips #2 screwdriver c. Use the sponge swab to remove any waxy buildup from other parts of the ribbon carrier. 1. Remove the air filter. d. Install the print ribbon on the print ribbon carrier. Refer to the Change the Print Ribbon procedure on page 16. Fan Cover Air Filter 3. Inside the printer, use the sponge swab to wipe tacky roller 2. Screws Tacky Roller 2 a. At the rear of the printer, remove the Phillips screws (Qty. 2) that secure the fan cover. b. Remove the fan cover. 4. Prepare the printer for use. a. Install the print ribbon carrier. c. Remove the air filter. 2. Clean the air filter. b. Close all latches. a. Hold the air filter under running water. c. Close the side cover. b. Allow the air filter to dry. The printer is ready for use. 3. Prepare the printer for use. a. When the air filter is dry, place it inside the fan cover. b. Insert the screws (Qty. 2) to secure the fan cover to the back of the printer. The printer is ready for use. XXXXXXX_A For more information visit rimage.com/support 22 Maintaining the Everest 600 Encore Printer Printer Clean the Side Air Filters 3. Remove the three air filters from the fan cover. ## Tool Required: Torx T10 screwdriver 4. Clean the air filters. 1. Open the side cover. a. Press the two side cover latches to release the side cover. Air Filters Fan Cover a. Hold each air filter under running water. Side Cover b. Lower the side cover and the attached fan cover. 2. Remove the fan cover from the side cover. a. Remove the Torx T10 screws (Qty. 4) from the inside of the side cover. b. Close the side cover. The fan cover remains on the work surface, with air filters exposed. Tip: If the fan cover remains attached to the side cover, gently lower the fan cover. XXXXXXX_A For more information visit rimage.com/support 23 Maintaining the Everest 600 Encore Printer Printer b. Allow the air filters to dry. 6. Prepare the printer for use. a. When the air filters are dry, position them on the inside of the fan cover. b. Make sure that the tabs on the fan cover fit into the holes in the side cover. Tabs Side Cover • Sponge swabs with long handles (included in the Everest Cleaning Kit) • 99% Isopropyl alcohol 1. Prepare to clean the platen roller. a. Power off the printer. b. At the back of the printer, turn the mode switch to position 3 (diagnostic mode). c. Power on the printer. 2. Access the platen roller. Fan Cover a. Press the two side cover latches to release the side cover. Print Ribbon Carrier c. Open the side cover. Retransfer Ribbon Carrier d. Insert and tighten the Torx T10 screws (Qty. 4) to secure the fan cover to the side cover. e. Close the side cover and the attached fan cover. The printer is ready for use. Clean the Platen Roller Important! Clean the platen roller only if you notice a diminished print quality, such as white specks on the printed disc. ## Tools required: Latch 1 XXXXXXX_A For more information visit rimage.com/support Latch 2 Latch 3 24 Maintaining the Everest 600 Encore Printer Printer b. Lower the side cover. a. Remove the sponge swab and the swab handle from the Everest cleaning kit. c. Open latches 1, 2, and 3 inside of the printer. d. Remove the print ribbon carrier. For specific instructions, refer to the Change the Print Ribbon procedure on page 25. e. Pull out the retransfer ribbon carrier. For specific instructions, refer to the Change the Retransfer Ribbon procedure on page 25. Tip: The retransfer ribbon carrier cannot be removed from the printer. b. Insert the sponge swab into the unnotched end of the swab handle. Sponge Swab Swab Handle 3. Press and hold the operator button for 2 seconds to access Diagnostic Test 1. The platen roller begins to rotate and the Active indicator light on the front panel blinks. Notch 4. Clean the platen roller (to the right of the print head). Platen Roller c. Apply isopropyl alcohol to the sponge swab. d. As the platen roller rotates, use the sponge swab to wipe the platen roller. ȸȸ Caution! Do not apply pressure when cleaning the platen Print Head roller with the sponge swabs. Applying pressure may damage the platen roller, leaving scratch marks on the printed disc. Tip: As you wipe the platen roller, allow it to rotate a full turn before moving to the next area. 5. Press and release the operator button to exit diagnostics mode. 6. Prepare the printer for use. a. Power off the printer. b. Install the print ribbon carrier. XXXXXXX_A For more information visit rimage.com/support 25 Maintaining the Everest 600 Encore Printer Printer c. Install the retransfer ribbon carrier. d. Remove the print ribbon carrier. For specific instructions, refer to the Remove the Print Ribbon procedure on page 16. d. Close all latches. e. Remove the retransfer ribbon carrier. For specific instructions, refer to the Remove the Retransfer Ribbon procedure on page 19. e. Close the side cover. f. Turn the mode switch to the correct operating position. For more information, refer to the Switches section on page 10. g. Power on the printer. 2. Power off the printer, autoloader or AutoPrinter. Refer to the Power On and Off the Everest Encore Printer section on page 13 for instructions. Important! Do not clean the printer sensors until the printer is completely powered off. The printer is ready for use. Clean the Sensors When should you clean the sensors? • You receive an error message stating that the printer is not detecting the print ribbon. • You receive an error message stating that the upper sensor is not responding. • You receive an error message stating that the lower sensor is not responding. • The printing is off center. ## Tools Required • Sponge swabs with long handles (included in the Everest cleaning kit) • Can of compressed air 1. Access the sensors. a. Press the two side cover latches to release the side cover. b. Lower the side cover. c. Open latch 1. XXXXXXX_A For more information visit rimage.com/support 26 Maintaining the Everest 600 Encore Printer Printer 3. Locate the sensors. • Print ribbon sensor • Upper sensor • Lower sensor Print Ribbon Sensor Tip: One end of the handle has a slot with a notch in it approximately ¼ inches from the end. This is the end that goes into the printer. 5. Clean the sensors. a. Position the slotted end of the swab handle by the sensor. Refer to page 28 for the sensors’ location. Upper Sensor b. Position the can of compressed air’s nozzle in the unnotched end of the handle. c. Blow compressed air in to the end of the handle for one to two seconds. d. Repeat two to three times. e. Repeat for each of the three sensors. Lower Sensor 6. Prepare the Printer for use. a. Replace the print ribbon carrier. b. Replace the retransfer ribbon carrier. c. Close the latches. d. Close the cover. 4. Locate the swab handle found in the Everest Cleaning Kit. Remove the sponge swab from the swab handle if necessary. The printer is ready for use. Sponge Swab Swab Handle Notch XXXXXXX_A For more information visit rimage.com/support 27
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