Rimage CDPR6 Optical Disc Label Printer with RFID User Manual Rimage CDPR6 Users Guide ST CONFIDENTIAL

Rimage Corporation Optical Disc Label Printer with RFID Rimage CDPR6 Users Guide ST CONFIDENTIAL

Rimage CDPR6 Users Guide-ST CONFIDENTIAL

Prism III Printer User Guide SHORT TERM CONFIDENTIAL
For more information visit rimage.com/support2002605_ARimage Corporaon reserves the right to make improvements to the equipment and soware described in this document at any me without any prior noce. Rimage Corporaon reserves the right to revise this publicaon and to make changes from me to me in the content hereof without obligaon of Rimage Corporaon to nofy any person or organizaon of such revisions or changes.This document may contain links to web sites that were current at the me of publicaon, but may have moved or become inacve since. This document may contain links to sites on the Internet that are owned and operated by third pares. Rimage Corporaon is not responsible for the content of any such third-party site.© 2012, Rimage CorporaonRimage® is a registered trademark of the Rimage Corporaon. Rimage Prism III, AutoPrism™, and CD Designer™ are trademarks of the Rimage Corporaon. Dell™ is trademark of Dell Computer Corporaon. FireWire™ is a trademark of Apple Computer, Inc. Windows® is a registered trademark of Microso CorporaonAll other trademarks and registered trademarks are the property of their respecve ownersThe most recent version of this document can be found at www.rimage.com/support.Corporate Headquarters:Rimage Corporaon7725 Washington Avenue SouthMinneapolis, MN 55439USA800-553-8312 (North America)Service: +1 952-946-0004 (Mexico/Lan America)Fax: +1 952-944-6956European Headquarters:Rimage Europe GmbHAlbert-Einstein-Str. 2663128 Dietzenbach GermanyTel: +49 6074-8521-14Fax: +49 6074-8521-100Asia/Pacic Headquarters:Rimage Japan Co., Ltd.2F., WIND Bldg.7-4-8 Roppongi Minato-ku, Tokyo 106-0032 JAPANTel: +81-3-5771-7181Fax: +81-3-5771-7185SHORT TERM CONFIDENTIAL
Contents2002605_A For more information visit rimage.com/supportIntroducon .................................................................................... 1About this User Guide .............................................................................................. 1About the Prism III Printer ....................................................................................... 1Unpacking and Setup Instrucons ........................................................................... 1Important Informaon .................................................................... 2Support Contact Informaon ................................................................................... 2Learn More Online ................................................................................................... 2Technical Support .................................................................................................... 2Opcal Disc Recording Soware Disclaimer ............................................................ 2Safety and Compliance Informaon ........................................................................ 3Safety Precauons .............................................................................................................. 3Compliance Informaon ..................................................................................................... 4Prism III Printer Requirements ......................................................... 5Ribbon Requirements .............................................................................................. 5Label Design Requirements ..................................................................................... 5Print Requirements .................................................................................................. 5Idenfy the Parts of the Prism III Printer .......................................... 6Front View ................................................................................................................ 6Top View .................................................................................................................. 6Back View ................................................................................................................. 6Idenfy the Parts of the Prism III Printer .......................................... 7Operator Panel ......................................................................................................... 7Operator Buon ....................................................................................................... 7Indicator Lights ........................................................................................................ 7Operate the Prism III Printer ............................................................ 8Power On and O the Prism Printer ........................................................................ 8Power On or O a Standalone Printer ................................................................................ 8Power On or O a Printer Connected to an Autoloader or AutoPrinter............................. 8Place a Disc on the Printer Tray ............................................................................... 8Set your Prinng Preferences........................................................... 9Set your Prinng Preferences .................................................................................. 9Access Print Preferences .................................................................................................... 9Access Print Properes ....................................................................................................... 9Layout and Paper/Quality Preferences ............................................................................... 9Change Masking Sengs .................................................................................................... 9Service Opons ................................................................................................................. 10Print PRN Files ................................................................................................................................ 10Center the Image on a Disc ............................................................................................................ 10Update the Firmware ..................................................................................................................... 12Set Device Sengs for Monochrome or CMY Ribbons .................................................... 12Print in Monocolor ......................................................................................................................... 12Set your Prinng Preferences......................................................... 12Print in Color .................................................................................................................................. 13Strobe Sengs .............................................................................................................................. 14Maintain the Prism III Printer ........................................................ 15Overview ................................................................................................................ 15Cauonary Informaon .................................................................................................... 15Preventave Maintenance Schedule ................................................................................ 15Maintain the Prism III Printer ........................................................ 16Clean the Print Head .............................................................................................. 16Clean the Prism III Print Head Using a Prism Cleaning Kit ................................................ 16Clean the Print Head – Alternate Method ........................................................................ 17Change the Print Ribbon ........................................................................................ 18SHORT TERM CONFIDENTIAL
1For more information visit rimage.com/support2002605_AIntroductionThis manual provides the informaon needed to congure, operate, and maintain the Rimage Prism III printer.For informaon specic to your autoloader or Rimage AutoPrinter refer to the product’s User Guide found at www.rimage.com/support. From the Support page select Prism III then the User Manuals tab. Important! Your Prism III printer may not look exactly like the model featured in this user guide.About this User Guide• While we try to maintain all versions of our manuals and documentaons, please note that the English version found on our web site always contains the most up-to-date informaon. • Unless otherwise indicated, all Windows navigaon statements are Windows 7 paths. Other Windows operang system navigaon may dier slightly.• These notes and symbols are used throughout the manual to help clarify informaon:Tip: A Tip suggests alternave methods that may not be obvious and helps you understand the benets and capabilies of the product.Important! • An Important note provides informaon essenal to the compleon of a task. • Important supplemental informaon.• You can disregard informaon in a Tip and sll complete a task, but do not disregard an Important note. nCauon: A Cauon indicates that failure to observe this guideline could result in loss or damage to the equipment, product, soware, or data. nWarning! A Warning indicates that failure to follow this guideline could result in bodily injury to personnel operang or maintaining the equipment.About the Prism III PrinterThe Prism III printer is part of the Rimage series of printers. The Prism III printer is a high speed printer used to print monochrome or color informaon on CDs, DVDs, or Blu-ray DiscTM.The printer can be used as a stand alone printer for manual operaon, or with a Rimage autoloader or Rimage AutoPrinter.Unpacking and Setup InstruconsUnpacking and installaon instrucons are included with the Prism III printer. Refer to the Rimage Prism III Setup and Installaon Guide, as well as the setup and installaon guide included with your Rimage autoloader or AutoPrinter.SHORT TERM CONFIDENTIAL
2For more information visit rimage.com/support2002605_AImportant InformationThis secon provides support contact informaon, and cauons and warnings, for the Prism III printer. Technical Specicaons for this product can be found at www.rimage.com/support. From the Support page select: Printer Series > Prism > User Manuals tab. Support Contact InformaonUS, Canada, Lan AmericaRimage Corporaon7725 Washington Avenue South Minneapolis, MN 55439 USA An: Rimage ServicesEmail: support@rimage.com Telephone: North America: 800-553-8312 Mexico/Lan America: 952-944-8144 Fax: 952-944-7808EuropeRimage Europe GmbHAlbert-Einstein-Str. 2663128 Dietzenbach GermanyEmail: support@rimage.deTelephone: +49 6074-8521-14Fax: +49 6074-8521-100Asia/PacicRimage Japan Co., Ltd.2F., WIND Bldg. 7-4-8 Roppongi Minato-ku, Tokyo 106-0032 JAPANEmail: apsupport@rimage.co.jpTelephone: +81-3-5771-7181Fax: +81-3-5771-7185Contact Rimage ServicesWebsite: www.rimage.com/supportKnowledge Base: hp://rimage.custhelp.comLog in and select the Ask a Queson tabWhen you contact Rimage Services, please provide:• System serial number and soware version• Funconal and technical descripon of the problem• Exact error message receivedCopy this informaon from your Rimage product for future reference.Note: Make sure you update the Serial Number here anyme you receive a replacement system.Serial Number:Product Name:Date of Purchase:Learn More OnlineAt www.rimage.com/support, you can experience Rimage’s world-class Support and Services.From the Support home page:1. Select your product series.2. Select your product.3. Learn more on the product page.From your product page you can access:• Informaon about the latest soware and rmware updates• Product specicaons• The latest documents• Current rmware and driver downloadsTechnical SupportRimage oers a variety of service and support opons for the Prism III printer including Exchange Services. Please contact your Rimage Value Added Reseller or Rimage for addional informaon and pricing.Important! Make sure you register your autoloader so you are eligible for parts and labor covered for 1 year and priority phone support. Registraon is available at hp://www.rimage.com/support/warranty-registraon.Opcal Disc Recording Soware DisclaimerThis Product, Soware, or Documentaon may be designed to assist you in reproducing material in which you own the copyright or have obtained permission to copy from the copyright owner. Unless you own the copyright or have permission to copy from the copyright owner, you may be violang copyright law and be subject to payment of damages and other remedies. If you are uncertain about your rights, you should contact your legal advisor. If you are neither in possession of the copyright nor have authorizaon from the owner of the copyright, unauthorized copying of copyrighted material on an opcal disc or any other media violates naonal and internaonal legislaon and can result in severe penales.SHORT TERM CONFIDENTIAL
3Important InformationFor more information visit rimage.com/support2002605_ASafety and Compliance InformaonThis manual and the indicaons on the product allow proper and safe operaon. The indicaon marks below help protect you and other persons from injury, and equipment from damage. Refer to the Safety Precauons secon below and the Compliance Informaon secon on page 4 for more informaon.Safety PrecauonsTo ensure safety, read these precauons and familiarize yourself with their meaning before using the equipment. nWarning!• Use of controls or adjustments or performance of procedures other than those specied herein may result in hazardous radiant exposure.• Do not disassemble or use tools on the printer. All service procedures should be performed by a Rimage-authorized technician, or sent in for Rimage-authorized repair.• Do not service the printer with the power cord plugged in the AC outlet.• The interior of the printer contains sharp edges.• The front bezel of the printer can be opened by hand. Do not insert your ngers.• Do not touch the heat roller. nCauon:• All equipment with AC line voltage, or low DC voltages, such as switches, power supplies, fuses, fans, and non-stepper motors, must be replaced with Rimage-approved components to maintain the safety approval issued by UL.• Use only the supplied AC power cord. Fore more informaon or to order a new power cord, contact Rimage Customer Service.• This product is designed for an oce environment.• Do not use the printer if it is overheang or an abnormal smell is detected. This may result in a re and an electric shock. In case of heang or abnormal smell, immediately disconnect the cable from the outlet. Contact your Rimage-authorized dealer for repairs.• Allow sucient free space for opening the printer tray. Do not touch the printer tray while it is in moon.• If the side cover is opened while power is supplied, the printer will stop. Do not reach into the printer while it is in operaon. Do not aempt to bypass the door interlock.• Please do not use any voltage other than 110VAC or 220VAC. This could result in a re and an electric shock.SHORT TERM CONFIDENTIAL
4Important InformationFor more information visit rimage.com/support2002605_ACompliance InformaonProduct Prism III printerModel CDPR6Noce for USA NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protecon against harmful interference when this equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instrucon manual, may cause harmful interference to radio communicaons. Operaon of this equipment in a residenal area is likely to cause harmful interference, in which case the user will berequired to correct the interference at his own expense.This product complies with UL 60950-1, 2nd edion.Noce for Canada This Class A digital apparatus complies with Canadian ICES-003 Issue 4:2004. Cet appareil numerigue de la classe A est conforme a la norme NMB-003 du Canade.This product complies with CAN/CSA C22.2 No. 60950-1-07 2nd Edion. Noce for Europe This product is in conformity with the EMC Direcve (89/336/EEC) and the Low-Voltage Direcve (73/23/EEC) through compliance with the following European standards: EN 55022: 2006 + A1: 2007 Class A Limit; EN 55024: 1998+A1:2001+A2:2003; EN 61000-3-2:2006; EN 61000-3-3:1995 + A1:2001+A2:2005; EN 60950-1:2006 + A11:2009. The CE mark has been axed in accordance with the CE Marking Direcve 93/68/EEC.Noce for Japan This is a Class A product based on the standard of the Voluntary Control Council for Interference by Informaon Technology Equipment (VCCI). If this equipment is used in a domesc environment, radio interference may occur, in which case, the user may be required to take correcve acon.Translaon:この装置は、情報処理装置等電波障害自主規制協議会（ＶＣＣＩ）の基準に基づくクラスA 情報技術装置です。この装置を家庭環境で使用すると電波妨害を引き起こすことがあります。この場合には使用者が適切な対策を講ずるよう要求されることがあります。Noce for Australia This product complies with AS/NZS CISPR22:2004.Noce for Korea It is cered that foregoing equipment has been cercated under the Framework Act on Telecommunicaons and Radio Waves Act.위 기기는 전기통신기본법, 전파법 에 따라 인증되었음을 증명 합니다.SHORT TERM CONFIDENTIAL
5For more information visit rimage.com/support2002605_APrism III Printer RequirementsThis secon describes the ink, label design, and print requirements for the Prism printer.Ribbon RequirementsImportant!• Rimage supports only the use of Rimage brand ribbons in the Prism printer. Printer issues that occur as a result of using ribbons by manufacturers other than Rimage are not included under your Rimage warranty or maintenance agreement.• For opmum results, store the Prism III ribbons at a temperature 23° to 104° F (-5° to 40° C) and at a relave humidity of 30% to 80% non-condensing.• Avoid moisture and direct sunlight.• Do not reuse ribbons.• Use only ribbons designed for the Prism III printer. Refer to the table below.The Prism printer requires ribbons designed specically for use with the printer. The Prism III printer will only operate with the following Rimage ribbons:Ribbon Type Number of Discs Printed2002364 Black 21002002366 Red 21002002367 Midnight Blue 21002002365 Mulcolor (CMY) 500Label Design RequirementsThe Rimage Windows-compable CD Designer™ label editor soware ships with each printer. CD Designer is installed on your PC during a typical installaon of the Rimage soware. If you have a Windows-based PC, you can use CD Designer to design your labels.If you are using a Macintosh, or prefer to design labels in a soware applicaon other than CD Designer, use the following criteria.Important! CD Designer is not Macintosh-compable.• File format: For best results, save your labels as JPEG or TIFF les. However, these le formats must be converted before prinng. If you use CD Designer to print labels, you must import the labels and save them as CD Designer les (.btw) before prinng. If you do not use CD Designer to print labels, you must convert the labels to PDF les before prinng.• Color mode: Labels that are imported into CD Designer must be in RGB color mode.• Resoluon: Use pictures or logos set to 300x300 dpi (Dots Per Inch) or 300x600 dpi.• Label Design Size: The width is 5.12” (1536 pixels) and the height is 4.52” (1356 pixels).• Printable Area: The printable area of a disc when using a Prism printer is 116 mm (4.567”) and the hub is 38 mm (1.496”).Print RequirementsAll labels created and saved through CD Designer are in the correct le format (.btw) for prinng with the Prism printer. If you are creang and saving labels with a soware applicaon other than CD Designer, save your labels as PDF les before prinng with the Prism printer. If you use a standalone Prism printer or an AutoPrism AutoPrinter, you can print directly from any applicaon with print capability.Printable Area116 mmHub Size38 mmSHORT TERM CONFIDENTIAL
6For more information visit rimage.com/support2002605_AIdentify the Parts of the Prism III PrinterTop ViewAC Power ConneconPower SwitchAutoPrinter/AutoLoader Control ConneconUSB Cable PortBack ViewRibbon ClampPrinter Tray and Centering Pin Take-up Roller Supply RollerRetaining PinsFront ViewOperator PanelRibbon GuidesPrinter TraySHORT TERM CONFIDENTIAL
7Identify the Parts of the Prism III PrinterFor more information visit rimage.com/support2001809_AOperator PanelThe operator panel is located on the front of the printer. There are four indicator lights and an operator buon on the operator panel.Operator BuonPress the operator buon to open and close the printer tray. The Error indicator light is in the center of the operator buon. Refer to the Indicator Lights secon below for more informaon.Indicator LightsThe name and funcon of each indicator light is described below. Each indicator light reects dierent condions on the Standalone Prism printer. Prism printers that are mounted on autoloaders or AutoPrism AutoPrinters have dierent condions.Image Name FunconalityError indicator light• The Error indicator light on the operator buon illuminates when an error occurs during prinng.• The Error indicator light and the Disc Not Present indicator light ash when the printer is in cleaning mode.• The Error indicator light illuminates and the Disc Not Present indicator light ashes at a slow rate when the ribbon is out.Operator PanelOperator Buon with Error Indicator LightDisc Not Present Indicator LightAcve Indicator LightPower Indicator LightImage Name FunconalityDisc Not Present indicator light• The Disc Not Present indicator light ashes a fault code when an error occurs. Aer the error is resolved, press the operator buon to turn o the indicator light.• The Disc Not Present indicator light illuminates when the tray is empty or when the disc is not properly clamped. When a disc is placed on the tray, the Disc Not Present indicator light turns o.• In Mulple Copy mode, the Disc Not Present indicator light illuminates unl the disc is removed from the pad.• The Disc Not Present indicator light ashes connuously at slow rate when the remaining ribbon capacity is below 100 discs for monocolor ribbons and 25 discs for CMY ribbons.• The Disc Not Present indicator light ashes at a slow rate and the Error indicator light illuminates when the ribbon is out.• The Disc Not Present indicator light and the Error indicator light ash when the printer is in cleaning mode.Acve indicator light• The Acve indicator light ashes when the printer is operang.• The Acve indicator light ashes connuously at a slow rate when the printer is in AutoPrinter mode.Power indicator light• The Power indicator light illuminates when the printer is powered on.• The Power indicator light ashes when the system board has detected a fatal error.• The Power indicator light turns o when the printer detects a bad pixel element in the print head. The Power indicator light turns back on when a disc is placed on the tray and you can connue to print discs. If you connue to print, small lines may occur in your print jobs. This is an indicaon that the print head may require replacement.• The Power indicator light turns o when the printer is powered o.SHORT TERM CONFIDENTIAL
8Operate the Prism III PrinterFor more information visit rimage.com/support2001809_AThis secon provides informaon needed to operate your Prism printer.Power On and O the Prism PrinterPower On or O a Standalone Printer1. Press the power switch on the rear of the printer. The printer powers on and inializes.2. Press the power switch again. The printer powers o.Power On or O a Printer Connected to an Autoloader or AutoPrinterFollow these steps if your Prism III printer is connected to an autoloader or AutoPrinter:Tip: The power switch on the printer must remain in the ‘on’ posion.1. Power on the autoloader or AutoPrinter. The printer powers on and inializes.2. Power o the autoloader or AutoPrinter. The printer powers o.Power SwitchPlace a Disc on the Printer Tray1. Press the operator buon to open the printer tray.2. Place one disc on the rubber pad between the two retaining pins and the centering pin.Important! Place the disc with the recording side facing down. The recording side has a raised stacking ring close to the hub. If a disc is inserted with the stacking ring facing up, the print head could be damaged.Tips:• If the disc is resng on the retaining pins, the printer tray will not close.• The characteriscs of the print pad and plate vary between the standalone and automated models. The automated model has a hole through the center of the plate; the standalone model does not. All models have a centering pin.3. Press the operator buon. The printer tray moves to the disc clamped posion.PlateRetaining PinsCentering PinPrinter TraySHORT TERM CONFIDENTIAL
9Set your Printing PreferencesFor more information visit rimage.com/support2001809_ASet your Prinng PreferencesImportant: Unless otherwise indicated, all Windows navigaon statements are Windows 7 paths. Other Windows operang systems’ navigaon may dier slightly.Access Print Preferences1. Select: Start > Devices and Printers. The Devices and Printers dialog box opens.2. Right-click on Rimage Prism III.3. Select Prinng preferences from the dropdown list. The Rimage Prism III Preferences window displays.Access Print Properes1. Select: Start > Devices and Printers. The Devices and Printers dialog box opens.2. Right-click on Rimage Prism III.3. Select Prinng properes from the dropdown list. The Rimage Prism III Properes window displays.Layout and Paper/Quality PreferencesOpons found under the Layout and Paper/Quality tabs typically do not need adjustments. Rimage Technical Support will idenfy when these sengs need adjustment and can assist with adjusng the sengs found under these tabs.Change Masking SengsThe Rimage CD Designer soware is intended to print on 120mm opcal discs and will mask out areas that are not printable, such as inside the disc hole and outside the outer circumference. Some discs do not have a suitable print coang around the stacking ring. Change the mask sengs to accomodate prinng on these discs.Masked (no print) AreasMasked (no print) AreasSHORT TERM CONFIDENTIAL
10Set your Printing PreferencesFor more information visit rimage.com/support2001809_A1. Access Print Preferences. Refer to page 9.2. Select the Masking Sengs tab.3. Select the Print on Hub opon.4. Measure the inner and outer diameters of the printable surface.5. Enter the diameters in the Hub Sengs secon.6. Select OK to save your changes.Service OponsThe Service tab provides informaon on your Prism III printer and oers a series of tools to keep your printer current and funconing properly.1. Access Print Preferences. Refer to page 9.2. Select the Service tab.The window that displays features informaon about your Prism III printer.• Driver: Displays informaon about the printer driver including the name and version number.• Printer: Displays informaon about the printer including the printer name, serial number, and rmware version.• Printer Status: Displays the status of the printer. • Ribbon Status: Displays the ribbon type, the percentage of ribbon used, the ribbon part number and color code, and the serial number of the ribbon that is installed.Print PRN Files1. Access Print Preferences. Refer to page 9.2. Select the Service tab.3. Select Service Toolbox. The Service Toolbox dialog box opens.4. Select Print PRN File.A dialog box launches that allowes users to print selected PRN les.Center the Image on a DiscThe centering image tool is used to adjust the mechanical center of the printer to match the standard CD Designer template.Tip: Readjustment is typically not needed unless printer components are replaced.1. Access Print Preferences. Refer to page 9.2. Select the Service tab.3. Select Service Toolbox.The Service Toolbox dialog box opens.4. Select Center Image.The Centering Image dialog box displays. SHORT TERM CONFIDENTIAL
11Set your Printing PreferencesFor more information visit rimage.com/support2001809_A5. Follow the steps outlined on the Centering Image dialog box:a. Open the printer tray and place one 120mm white disc on the tray.b. Select the Print Paern buon located on the Centering Image dialog box.A paern prints on the disc.c. Rotate the disc 180 degrees. Tip: Aer you rotate the disc, the arrow that printed should be in the center of the bezel and the printed line should align with the edge of the printer tray.Align with Edge of Printer TrayBezelArrow SHORT TERM CONFIDENTIAL
12Set your Printing PreferencesFor more information visit rimage.com/support2001809_Ai. If the lines cross the horizontal and vercal scales at 0, no adjustment is needed. Press OK.d. If at least one line crosses away from 0, enter the horizontal and vercal correcon factors read from the disc. Select Save Sengs.Update the Firmware1. Access Print Preferences. Refer to page 9.2. Select the Service tab.3. Select Service Toolbox. The Service Toolbox dialog box opens.4. Select Update Firmware.Tip: Refer to the Update Firmware for the Rimage Prism III Printer document for more informaon on updang your rmware version.Set Device Sengs for Monochrome or CMY RibbonsYou can print in one (monocolor) or more colors. Use these procedures to set up the Prism to print in color or monocolor and adjust device sengs for the type of ribbon used.Print in Monocolor1. Install a monocolor ribbon in the printer. Refer to the Change the Print Ribbon secon on page 18.Tip: The print color is automacally detected and set based on the type of ribbon installed in the printer.2. Access Print Properes. Refer to page 9.3. Select the Device Sengs tab.4. Select Halone Setup Properes to make changes that aect color intensity, color balance, or paern sengs.5. Select Media Type.Tip: Some DVD media has a raised stacking ring on the printable side of the disc. The direct thermal print process used in the Prism III printer cannot print in this area. The DVD with Top Stacking Ring seng causes the printer to skip over the stacking ring which results in an unprinted band on the disc. Rimage recomends using discs without the stacking ring on the printable surface.6. Set the Master Print Strobe. Refer to the Strobe Sengs secon for more informaon.SHORT TERM CONFIDENTIAL
13Set your Printing PreferencesFor more information visit rimage.com/support2001809_A7. Select Yes or No under the Double Print opon. The default is No.Tips:• If you select Yes under the Double Print opon, the printer will print each disc twice to darken the image.• The Double Print opon is only available for monocolor prinng.8. Select Yes or No under the Detect Media Change opon. The default is No. Retain the default seng for AutoPrinter or AutoLoader use.Tip: If you select Yes, the printer will wait for the user to change the disc before prinng another disc.9. If you have a standalone Prism III printer, disable the Perfect Print opon. The Perfect Print opon is only available on Rimage AutoPrinters.Tip: Refer to the Rimage AutoPrinter user guide for more informaon on the Perfect Print opon.10. Select OK to save the changes and close the Device Sengs window.Print in Color1. Install a mulcolor ribbon in the printer. Refer to the Change the Print Ribbon secon on page 18.Tip: The print color is automacally detected and set based on the type of ribbon installed in the printer.2. Access Print Properes. Refer to page 9.3. Select the Device Sengs tab.4. Select Halone Setup Properes to make changes that aect color intensity, color balance, or paern sengs.5. Select Media Type.Tip: Some DVD media has a raised stacking ring on the printable side of the disc. The direct thermal print process used in the Prism III printer cannot print in this area. The DVD with Top Stacking Ring seng causes the printer to skip over the stacking ring which results in an unprinted band on the disc. Rimage recomends using discs without the stacking ring on the printable surface.6. Set the Master Print Strobe. Refer to the Strobe Sengs secon for more informaon.7. Enable Color Sub-Strobes. Refer to the Strobe Sengs secon for more informaon.Important! Color Sub-Strobes are only available with CMY ribbons and are disabled by default. The Master Print Strobe has no eect when Color Sub-Strobes are enabled. 8. Select Yes or No under the Detect Media Change opon. The default is No.Tip: If you select Yes, the printer will wait for the user to change the disc before prinng another disc.9. If you have a standalone Prism III printer, disable the Perfect Print opon. The Perfect Print opon is only available on Rimage AutoPrinters.Tip: Refer to the Rimage AutoPrinter user guide for more informaon on the Perfect Print opon.10. Select OK to save the changes and close the Device Sengs window.SHORT TERM CONFIDENTIAL
14Set your Printing PreferencesFor more information visit rimage.com/support2001809_AStrobe Sengs Strobe sengs control the amount of energy used to print a pixel. Higher sengs use more energy. As the sengs increase, the image becomes more intense and the print-head life decreases. Rimage recommends using the the lowest strobe seng that provides the desired image quality.Notes:• These are recommended sengs for Rimage brand media.• This may require mulple test prinngs on discs to ne-tune the color hue. Set Enable Color Sub-Strobes to Enabled to lower an individual color’s print strobe. For example, this seng can be used to lower the Yellow Print Strobe seng when trying to eliminate a halo eect on a printed disc.1. Select 2. Set the Master Print Strobe seng. Note: Rimage recommends the following sengs for Rimage-brand media:• Media surface: Thermal-printable media• Print strobe seng for black ribbon: 325 - 400• Print strobe seng for red ribbon: 375 - 425• Print strobe seng for blue ribbon: 350 - 4003. Select Enabled to Enable Color Sub-Strobes.Important! Color Sub-Strobe sengs are only available with CMY ribbons.4. Select OK to save the changes and close the Device Sengs window.SHORT TERM CONFIDENTIAL
15Maintain the Prism III PrinterFor more information visit rimage.com/support2001809_AUse the informaon in this secon to keep your Prism III printer in opmal operang condion.OverviewRegular preventave maintenance of your Prism III printer can help to always produce clearly printed labels. Maintenanceinvolves cleaning the system.Cauonary Informaon nCauon: To avoid damaging the Prism III printer during maintenance:• Never use oils, silicone, or other lubricants on any part of the Prism.• Use only non-abrasive cleaners to wipe down the surfaces of your Prism printer.• Avoid pouring cleaners directly onto the Prism printer. Instead, apply the cleaner to a lint-free cloth.Preventave Maintenance ScheduleUse the following table as a guideline for how oen to perform preventave maintenance tasks.Important! Failure to follow the maintenance schedule outlined to the right may void your warranty.Tools Task Frequency Instrucons• Lint-free cloth• Non-abrasive, all-purpose cleanerClean the printer exterior.Weekly 1. Power o the Prism.2. Disconnect the power cord.3. Wipe down the exterior of the printer.• New print ribbonChange the print ribbon. Monochrome black:2100 discsMonochrome red:2100 discsMonochrome blue:2100 discs3-color panel (CMY):500 discsRefer to the Change the Print Ribbon secon on page 18.Print head cleaning kitClean the print head. At every ribbon change or as neededRefer to the Clean the Print Head secon on page 16.SHORT TERM CONFIDENTIAL
16Maintain the Prism III PrinterFor more information visit rimage.com/support2001809_AClean the Print HeadClean the print head at every ribbon change, or more oen if streaks start to appear or the ribbon has torn.There are two methods for cleaning the Prism III print head—the Prism cleaning kit method, and the alternate method. The alternate method can be used when a cleaning kit is not available. This secon provides instrucons for both methods.Note: If the Prism printer is connected to an autoloader or AutoPrinter, it may be easier to remove the printer from the system before you begin the cleaning process.• Power o the printer.• Remove all cables and cords from the back of the printer. Refer to the Idenfy the Parts of the Prism Printer secon on page 6.• Remove the printer from the system and place it on a at surface near a power outlet.• Connect a separate power cord from the back of the printer to a power outlet.Clean the Prism III Print Head Using a Prism Cleaning KitIf you have a Prism cleaning kit, use the following procedure to clean the print head. #Required tools:• Prism cleaning kit (PN 210555-001)• One disc• 99% Isopropyl alcohol• Coon swabs1. Prepare the Prism for cleaning.a. Power o the Prism.b. Remove the top cover.c. Remove the ribbon. Refer to the Change the Print Ribbon secon on page 18.2. Begin cleaning mode.a. While pressing and holding the operator buon, press the power switch to power on the Prism.b. When the Disc Not Present indicator light (the second light on the operator panel) ashes, release the operator buon. The printer tray opens.The printer is in cleaning mode when the operator buon and Disc Not Present indicator lights (the top two indicator lights on the control panel) blink rapidly.3. Prepare the cleaning pad.Note: The cleaning pad is included in the Prism cleaning kit.a. Remove the adhesive backing from the cleaning pad.b. Aach the cleaning pad to the top of a disc.c. Make sure that the edges of the pad are aligned with the disc.d. Place the cleaning pad with the aached disc on the printer tray. Make sure the disc is aligned with the retaining pins on the printer tray.e. Press the pad down and over the sensor on the printer tray.f. Place 5 drops of isopropyl alcohol on the cleaning pad.Pad Pressed Down Over SensorCleaning Pad with Aached DiscPrinter TraySHORT TERM CONFIDENTIAL
17Maintain the Prism III PrinterFor more information visit rimage.com/support2001809_A4. Clean the print head.a. Press the operator buon to close the printer tray and start the cleaning cycle. When the cleaning cycle is complete, the printer tray opens.b. If necessary, repeat step a to begin the cleaning cycle again.c. When the print head is clean, remove the cleaning pad and aached disc from the printer tray.5. Clean the front two ribbon guides.a. Apply isopropyl alcohol to a clean coon swab.b. Run the swab against the ribbon guides to clean them.6. Prepare the Prism for use.a. Press the power switch o and on to exit cleaning mode and reset the printer.b. Reinstall the ribbon. Refer to the Change the Print Ribbon secon on page 18.c. If you removed the printer form an autoloader or AutoPrinter, place the printer on the system and connect all cables and cords. Refer to the Idenfy the Parts of the Prism III Printer secon on page 6Note: If the prinng pad on the tray is wet from cleaning, allow the prinng pad to completely dry before using the Prism.Front Ribbon GuidesCleaning PadCleaning SoluonClean the Print Head – Alternate MethodIf a cleaning kit is not available, use the following procedure to clean the Prism print head. #Required tools:• 99% Isopropyl alcohol• Coon swabs1. Prepare the Prism III.a. Power on the Prism III.b. Press the operator buon to open the printer tray.c. Power o the Prism III.d. Remove the top cover.e. Remove the ribbon. Refer to the Change the Print Ribbon secon on page 18.2. Clean the print head.a. Apply isopropyl alcohol to a coon swab.b. Insert the coon swab into the drawer opening.c. Li the swab upward as you run the swab against the convex surface of the print head.Convex Surface of Print HeadImportant! The boom of the print head is shown to illustrate the area to clean. Do not remove the print head from the printer.SHORT TERM CONFIDENTIAL
18Maintain the Prism III PrinterFor more information visit rimage.com/support2001809_A3. Clean the front two ribbon guides.a. Apply isopropyl alcohol to a clean coon swab.b. Run the swab against the ribbon guides to clean them.4. Aer the alcohol on the print head dries, prepare the Prism for use.a. Install the ribbon. Refer to the Change the Print Ribbon secon on page 18.b. If your removed the printer from an autoloader or AutoPrinter, place the printer on the system and connect all cables and cords to the back of the printer. Refer to the Idenfy the Parts of the Prism Printer secon on page 6.Change the Print RibbonImportant! The Prism III printer only operates with genuine Rimage ribbons.Rimage supports only the use of Rimage brand ribbons in our printers. Printer issues that occur as a result of using ribbons by manufacturers other than Rimage are not included under your Rimage warranty or maintenance agreement.Tip: If ribbons are stored in an environment much dierent from that of the printer, allow me for them to become acclimated to the new environment. Allow more me for greater temperature and/or humidity dierences.1. Access the ribbon area.a. Power on the Prism.b. Remove the top cover from the printer.c. Li up the take-up roller so that the end with the gear comes up rst, then li the take-up roller out of the printer. Take-up Roller Supply Rollerd. Li up the supply roller to remove it.Note: If you are replacing the ribbon, now is a good me to clean the print head. Refer to the Clean the Print Head secon on page 162. Load the print ribbon.a. Slide the print ribbon onto the supply roller.b. Align the two notches of the cardboard core with the metal pins on the supply roller.c. Press the operator buon to close the print tray.d. Peel the ribbon leader from the supply ribbon.e. Slide the ribbon leader under the ribbon guide and into the ribbon installaon clamp.Print RibbonNotchesCardboard CoreMetal PinsSupply RollerRibbon Installaon Clamp Ribbon GuideRibbon LeaderPrinter TraySHORT TERM CONFIDENTIAL
19Maintain the Prism III PrinterFor more information visit rimage.com/support2001809_A3. Install the supply roller as shown. Leave some slack in the ribbon leader.a. Press the operator buon unl the printer tray comes out. The ribbon is threaded to the front of the Prism.b. Remove the ribbon leader from the installaon clamp.c. Remove the adhesive strip from the ribbon leader.4. Load the take-up roller.a. Place the new empty cardboard core on the take-up roller. It is designed to t only one way.b. Place the take-up roller on top of the ribbon leader as shown.Important! The gear must be on the correct side.Supply RollerCardboard CoreRibbon LeaderGearAdhesive Stripc. Pull the ribbon leader up over the cardboard core.d. Aach the adhesive strip to the cardboard core so that the edges on the ribbon leader are aligned to the edges of the cardboard core.Note: The arrow in the photo illustrates the wrap direcon.e. Roll the ribbon leader so that it is wrapped only once around the roller.Important! Do not roll past the marking on the leader that states STOP - Wind Leader Onto Take-up Core Stopping Here for monocolor ribbons. If you are using a CMY ribbon, roll up to the end of the yellow leader.SHORT TERM CONFIDENTIAL
20Maintain the Prism III PrinterFor more information visit rimage.com/support2001809_A5. Install the take-up roller in the Prism and press down rmly unl the take-up roller snaps into place. The ribbon should be ght and there should be no creases in the ribbon.Important! Do not roll the STOP – Wind Leader Onto Take-up Core Stopping Here marking on the ribbon leader onto the take-up roller. The marking should not be past the point shown in the picture. If the marking is on the roller, pull the take-up roller out and roll back the ribbon. Roll the supply roller back to take up the slack.6. Press the operator buon and hold for 5 seconds to allow the printer to validate the ribbon. If the ribbon is valid the printer advances and the Error indicator light stops blinking.Note: During the ribbon validaon process, the ribbon cycles past the ribbon leader. Aer the ribbon validaon process is complete, make sure that the ribbon is wound ght.7. Install the top cover.Ribbon LeaderTake-up RollerMarkingSHORT TERM CONFIDENTIAL

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