Rimage RAS26E Professional 3400/ Professional 5400N User Manual 2001431 A 3400 5400N UG indd
Rimage Corporation Professional 3400/ Professional 5400N 2001431 A 3400 5400N UG indd
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| Document ID | 1248754 |
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| Document Description | Manual |
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| Document Type | User Manual |
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| Date Submitted | 2010-03-04 00:00:00 |
| Date Available | 2010-03-04 00:00:00 |
| Creation Date | 2010-02-12 13:21:52 |
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| Document Lastmod | 2010-02-12 17:19:58 |
| Document Title | 2001431_A _3400_5400N_UG.indd |
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| Document Author: | mkoster |
Rimage Professional™ 3400 and 5400N User Guide Corporate Headquarters: Rimage Corporation 7725 Washington Avenue South Minneapolis, MN 55439 USA 800-553-8312 (toll free US) Service: +1 952-946-0004 (Asia/Pacific, Mexico/Latin America) Fax: +1 952-944-6956 European Headquarters: Rimage Europe GmbH Albert-Einstein-Str. 26 63128 Dietzenbach Germany Tel: +49-(0) 6074-8521-0 Fax: +49-(0) 6074-8521-100 Rimage Corporation reserves the right to make improvements to the equipment and software described in this document at any time without any prior notice. Rimage Corporation reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Rimage Corporation to notify any person or organization of such revisions or changes. This document may contain links to web sites that were current at the time of publication, but may have moved or become inactive since. This document may contain links to sites on the Internet that are owned and operated by third parties. Rimage Corporation is not responsible for the content of any such third-party site. ©2010, Rimage Corporation Rimage® is a registered trademark of the Rimage Corporation. Professional™ and Everest™ are trademarks of the Rimage Corporation. Dell™ is trademark of Dell Computer Corporation. FireWire™ is a trademark of Apple Computer, Inc. Windows® is a registered trademark of Microsoft Corporation. All other trademarks and registered trademarks are the property of their respective owners. 2001431_A 2001431_A Contents Introduction .......................................................................................................................................5 About this User Guide.............................................................................................................................................................. 5 About the Professional 3400 and 5400N ................................................................................................................................. 5 Accessory Kit ............................................................................................................................................................................ 6 Unpacking and Setup Instructions ........................................................................................................................................... 6 Important Information .......................................................................................................................7 Support Information ................................................................................................................................................................ 7 Learn More Online ................................................................................................................................................................... 7 Technical Support .................................................................................................................................................................... 7 Optical Disc Recording Software Disclaimer ............................................................................................................................ 8 Safety and Compliance Information ........................................................................................................................................ 8 Safety Precautions ..................................................................................................................................................................................... 8 Country-specific Cautions and Warnings for Wideband Data Transmission Systems: 2400-2483.5 MHz ................................................. 9 Compliance Information ............................................................................................................................................................................ 9 Professional 3400 and 5400N Specifications ......................................................................................................................... 10 Everest 400 Printer Specifications.......................................................................................................................................... 12 Printer Requirements ....................................................................................................................... 13 Ribbon Requirements ............................................................................................................................................................ 13 Everest 400 Ribbons ................................................................................................................................................................................ 13 Label Design Requirements ................................................................................................................................................... 14 Print Requirements ................................................................................................................................................................ 14 Identify the Parts of the Professional 3400 and 5400N ...................................................................... 15 Front View.............................................................................................................................................................................. 15 Back View............................................................................................................................................................................... 16 3400......................................................................................................................................................................................................... 16 5400N ...................................................................................................................................................................................................... 16 Parts Information ................................................................................................................................................................... 17 Control Panel ........................................................................................................................................................................................... 17 Control Panel Indicators ......................................................................................................................................................................... 17 PC Power Button...................................................................................................................................................................................... 17 Disc Dispenser ......................................................................................................................................................................................... 17 Operate the Professional 3400 and 5400N System ............................................................................ 19 Power On the System............................................................................................................................................................. 19 Power Off the System ............................................................................................................................................................ 19 Pause the System ................................................................................................................................................................... 20 Load the Discs ........................................................................................................................................................................ 20 Unload the Discs .................................................................................................................................................................... 20 Place a Disc on the Printer Tray ............................................................................................................................................. 21 Place a Disc on the Recorder Tray .......................................................................................................................................... 21 Set Your Printing Preferences on a Windows PC ................................................................................ 23 Access Printing Preferences .................................................................................................................................................................... 23 Access Printing Preferences through the Windows Start Menu .................................................................................................................................... 23 Access Printer Preferences through CD Designer .......................................................................................................................................................... 23 Access Printer Preferences for Printing PDF Files........................................................................................................................................................... 23 Set the Media Type, Media Size, Orientation and Ribbon Type ............................................................................................................. 24 Set the Print Quality, Color Matching and Image Adjustments .............................................................................................................. 24 Set the Printable Area ............................................................................................................................................................................. 24 Adjust the Print Alignment and Color Density ........................................................................................................................................ 25 Check the Ribbon Remaining ................................................................................................................................................. 25 2001431_A Rimage Professional 3400 and 5400N User Guide Change the Print and Retransfer Ribbons.......................................................................................... 27 Change the Print Ribbon ........................................................................................................................................................ 27 Remove the Print Ribbon ........................................................................................................................................................................ 27 Install the Print Ribbon ............................................................................................................................................................................ 29 Change the Retransfer Ribbon ............................................................................................................................................... 30 Remove the Retransfer Ribbon................................................................................................................................................................ 31 Install the Retransfer Ribbon ................................................................................................................................................................... 32 Maintain the 3400 and 5400N .......................................................................................................... 35 Overview ................................................................................................................................................................................ 35 Cautionary Information ......................................................................................................................................................... 35 Preventative Maintenance ..................................................................................................................................................... 35 Preventative Maintenance Schedule ....................................................................................................................................................... 36 Clean the Everest 400 Printer ................................................................................................................................................ 37 Clean the Print Head ............................................................................................................................................................................... 37 Clean the Tacky Rollers ............................................................................................................................................................................ 38 Operate Gemini Utilities ................................................................................................................... 41 Start Gemini Utilities.............................................................................................................................................................. 41 Change the Autoloader Display Name ................................................................................................................................... 41 Enable the Beeper ................................................................................................................................................................. 41 2001431_A Introduction This manual provides the information needed to configure, operate, and maintain the Rimage Professional™ 3400 and 5400N systems. The terms ‘system’ and ‘autoloader’ may be used throughout this manual to refer to both the 3400 and the 5400N; any differences between the 3400 and 5400N are noted. The term ‘printer’ is use to refer to the integrated Everest 400 printer. For technical information, refer to the Professional 3400 and 5400N Specifications section on page 10 of this manual or the Rimage Professional 3400 and 5400N Specification document found at www.rimage.com/support. From the Support menu select: Professional Series > Product Name > User Manuals tab. Note: Your Professional 3400 or 5400N system may not look exactly like the model featured in this user guide. About this User Guide • • • While we try to maintain all versions of our manuals and documentations, please note that the English version found on our web site always contains the most up-to-date information. Unless otherwise indicated, all Windows navigation statements are Windows XP paths. Other Windows operating system navigation may differ slightly. These symbols are used throughout the manual to help clarify information: Note: A Note provides supplemental information or information that may apply only in special cases. For example, memory limitations, equipment configurations, or details that apply to specific versions of a program would be included in a Note. Tip: A Tip provides techniques and procedures to help with your specific needs. A Tip suggests alternative methods that may not be obvious and helps you understand the benefits and capabilities of the product. Important! An Important note provides information essential to the completion of a task. You can disregard information in a Note or Tip and still complete a task, but do not disregard an Important note. Caution: A Caution indicates that failure to observe this guideline could result in loss or damage to the equipment, product, software, or data. Warning! A Warning indicates that failure to follow this guideline could result in bodily injury to personnel operating or maintaining the equipment. About the Professional 3400 and 5400N The 3400 and 5400N are part of the Rimage Professional series of products. The 3400 system consists of the 3400 autoloader and an integrated Everest 400 printer. The 5400N systems consists of the 5400N autoloader, an integrated Everest 400 printer, and an embedded control center (PC). Information about the integrated Everest 400 printer is included in this user guide. An external PC must be used with the non-embedded 3400 system. The external PC does not ship with a non-embedded system; you must provide a PC to be used as the external control center. Refer the Professional 3400 and 5400N Specifications section on page 10 for the minimum PC requirements for the 3400. The embedded PC in the 5400N is a network-ready device that receives orders from other networked computers. You can also operate the autoloader remotely by using Microsoft Remote Desktop Connection or Rimage WebRSM or locally by attaching a monitor, keyboard, and mouse. For information about setting up and submitting orders from a networked PC, refer to the Rimage Advanced Setup (Networking) Guide available at www.rimage.com/support. 2001431_A Rimage Professional 3400 and 5400N User Guide Accessory Kit The Rimage Accessory Kit that shipped with your Professional 3400 or 5400N contains the following: 3400 • • • • • • • • Rimage Professional 3400 Setup and Installation Guide User documentation disc containing: Rimage Professional 3400 and 5400N User Guide (this document) Advanced Setup (Networking) Guide Diagnostic Test Instructions A/C cord USB cord Disc holder with Rimage Standalone Software disc or Network Software Suite disc Rimage Product Warranty/Guarantee Getting Started with Your Rimage Software guide Marketing CD 5400N • • • • • • • • • Rimage Professional 5400N Setup and Installation Guide User documentation disc containing: Rimage Professional 3400 and 5400N User Guide (this document) Advanced Setup (Networking) Guide Diagnostic Test Instructions A/C cord DVI/USB dongle Disc holder with Rimage Professional Software Suite disc and Rimage Recovery Disc Rimage Recovery Disc Instructions Rimage Product Warranty/Guarantee Getting Started with Your Rimage Software guide Marketing CD Unpacking and Setup Instructions To unpack your Professional 3400 or 5400N, refer to the unpacking label on the autoloader box. For setup instructions, refer to the Setup and Installation Guide that shipped with your product. 2001431_A Important Information This section provides support contact information, cautions and warnings, and product specifications for the Professional 3400 and 5400N. Support Information US, Asia/Pacific, Mexico/Latin America Europe Rimage Corporation Rimage Europe GmbH 7725 Washington Avenue South Minneapolis, MN 55439 USA Attn: Rimage Services Albert-Einstein-Str. 26 63128 Dietzenbach Germany Contact Rimage Services: Contact Rimage Services Europe: Website: www.rimage.com/support Website: www.rimage.de KnowledgeBase: http://rimage.custhelp.com Log in and select the Ask a Question tab Email: support@rimage.de Telephone: North America: 800-553-8312 Asia/Pacific, Mexico/Latin America: 952-946-0004 Telephone: +49-(0) 1805-7462-43 Fax: +49-(0) 6074-8521-101 Fax: 952-946-6956 When you contact Rimage Services, please provide: My Rimage Product Information: • System serial number and software version Copy this information from your Rimage product for future reference. • Functional and technical description of the problem • Exact error message received Note: Make sure you update the Serial Number here anytime you receive a replacement system. Serial Number: Product Name: Date of Purchase: Learn More Online At www.rimage.com/support, you can experience Rimage’s world-class Support and Services. From the Support home page: 1. Select your product series. 2. Select your product. 3. Learn more on the product page. From your product page you can access: • Information about the latest software and firmware updates • Product specifications • The latest documents • Current firmware and driver downloads Technical Support Rimage offers a variety of service and support options for the Professional 3400 and 5400N including Next Business Day On-site Agreements, Exchange Services, and Software Subscriptions and Support. Please contact your Rimage Value Added Reseller or Rimage for additional information and pricing. Important! Make sure that you register your autoloader so Rimage can notify you of upgrades as they become available. Registration is available at http://www.rimage.com/support/warranty-registration. 2001431_A Rimage Professional 3400 and 5400N User Guide Optical Disc Recording Software Disclaimer This Product, Software, or Documentation may be designed to assist you in reproducing material in which you own the copyright or have obtained permission to copy from the copyright owner. Unless you own the copyright or have permission to copy from the copyright owner, you may be violating copyright law and be subject to payment of damages and other remedies. If you are uncertain about your rights, you should contact your legal advisor. If you are neither in possession of the copyright nor have authorization from the owner of the copyright, unauthorized copying of copyrighted material on an optical disc or any other media violates national and international legislation and can result in severe penalties. Safety and Compliance Information This manual and the indications on the product allow proper and safe operation. The indication marks below help protect you and other persons from injury, and equipment from damage. Safety Precautions To ensure safety, read these precautions and familiarize yourself with their meaning before using the equipment. Warnings! Cautions: • The laser beam used by the CD/DVD Recorder is a Class 1 laser. Do not attempt to open the recorder. An authorized technician should perform all service procedures. • For continued protection against risk of fire, replace the fuse only with the same type and rating. An authorized technician should perform all service procedures. • Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiant exposure. • • Never use any optical instrument in conjunction with this unit. To do so will greatly increase the hazard to your eyes. Use only the supplied AC power cord, or use a safety agency approved power cord. For applications outside North America, refer to the nearest Rimage office for assistance in selecting a locally approved power cord. • • This product is designed for an office environment. • All equipment with AC line voltage, or low DC voltages, such as switches, power supplies, fuses, fans, and nonstepper motors, must be replaced with Rimage-approved components to maintain the safety approval issued by UL. • Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiant exposure. • Do not disassemble or use tools on the printer. All service procedures should be performed by a Rimage-authorized technician, or sent in for Rimage-authorized repair. The Professional 3400 and 5400N contain a lithium battery. There is a risk of explosion if the battery is replaced by an incorrect battery. Dispose of the old battery according to the manufacturer’s instructions included with the battery packaging. • • • The interior of the printer contains sharp edges. Do not touch the circuit boards. The circuit boards can be damaged by electrostatic. • • Allow sufficient free space for opening the printer tray. Do not touch the printer tray while it is in motion. Do not remove the back panel unless the autoloader has been powered off. • • Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. If the side cover is opened while power is supplied, the printer will stop. Do not reach into the printer while it is in operation. Do not attempt to bypass the door interlock. • This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter. • This equipment complies with FCC radiation exposure limits set forth for a controlled equipment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65. This equipment has very low levels of RF energy that it deemed to comply without maximum permissive exposure evaluation (MPE). But it is desirable that it should be installed and operated keeping the radiator at least 20cm or more away from person’s body (excluding extremities: hands, wrists, feet and ankles). Do not touch the heat roller. 2001431_A Country-specific Cautions and Warnings for Wideband Data Transmission Systems: 2400-2483.5 MHz Cautions: • • • France: Do not use outdoors. Italy: If used outside of own premises, general authorization is required. Norway: This subsection does not apply for the geographical area within a radius of 20km from the center of NY-Alesund. Warning! • Canada: This equipment complies with IC radiation exposure limits set forth for a controlled equipment and meets RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment has very low levels of RF energy that it deemed to comply without maximum permissive exposure evaluation (MPE). But it is desirable that it should be installed and operated keeping the radiator at least 20cm or more away from person’s body (excluding extremities: hands, wrists, feet and ankles). Compliance Information Product Professional 3400 Professional 5400N Model RAS26 RAS26E Notice for USA NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when this equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. This product complies with UL 60950-1, 1st edition. Notice for Canada This Class A digital apparatus complies with Canadian ICES-003 Issue 4:2004. Cet appareil numerigue de la classe A est conforme a la norme NMB-003 du Canade. This product complies with CAN/CSA-C22.2 No. 60950-1-03 1st edition. Notice for Europe This product is in conformity with the EMC Directive (89/336/EEC) and the LowVoltage Directive (73/23/EEC) through compliance with the following European standards: EN 55022: 1998 + Amd 1: 2000 Class B Limit; EN 55024: 1998; EN 610003-2:2000; EN 61000-3-3:1995 + Amd 1: 2001; EN 60950: 2000. The CE mark has been affixed in accordance with the CE Marking Directive 93/68/EEC. Notice for Japan This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio interference may occur, in which case, the user may be required to take corrective action. Translation: この装置は、情報処理装置等電波障害自主規制協議会（ＶＣＣＩ）の基準に基づくクラス A 情報技術装置です。 この装置を家庭環境で使用すると電波妨害を引き起こすことがあり ま す。 この場合には使用者が適切な対策を講ずるよう要求されることがあります。 Notice for Australia This product complies with AS/NZS CISPR22:2004. Notice for Korea It is certified that foregoing equipment has been certificated under the Framework Act on Telecommunications and Radio Waves Act. 위 기기는 전기통신기본법, 전파법 에 따라 인증되었음을 증명 합니다. 2001431_A Rimage Professional 3400 and 5400N User Guide Professional 3400 and 5400N Specifications This section provides technical specification information for the non-embedded 3400 and the embedded 5400N system. Refer to page 12 for the Everest 400 printer specifications. Note: The most up-to-date technical specifications for the Professional 3400, 5400N, and integrated Everest 400 printer are located at www.rimage.com/support. From the Support menu select: Professional Series > Product Name > User Manuals tab. 3400 Standard system Professional 3400 autoloader, integrated Everest 400 printer, and Rimage Standalone Software Suite (RSS) or Network Software Suite (NSS). 5400N Professional 5400N autoloader, integrated Everest 400 printer, Rimage Producer Software Suite (PSS), and an embedded control center (PC). Note: Non-embedded 3400 systems require an external control center (PC). External PCs are not shipped with Rimage non-embedded systems. Refer to the minimum PC requirements section below for more information. Physical Size Height 18 in (46 cm) 18 in (46 cm) Width 14.25 in (36 cm) 14.25 in (36 cm) Depth 18.5 in (47 cm) 18.5 in (47 cm) Weight 64 lb (29 kg) 69 lb (31 kg) Software requirements Rimage Standalone Software Suite (RSS) or Network Software Suite (NSS) 8.3 or higher. PC requirements Important! If you do not understand these requirements, ask your computer The required software is installed on the embedded PC. technician for help or refer to your PC documentation. Note: The Professional 3400 and 5400N are not Macintosh compatible. Supported • Windows Vista Business SP2 operating systems • Windows Vista Enterprise SP2 (32-bit only) • Windows Vista Ultimate SP2 • Windows XP Professional SP3 • Windows Server 2003 Standard SP2 Minimum PC Processor: Pentium 4, 2.8 GHz or faster requirements RAM/Memory: 1GB I/O: Use an integrated high-speed USB 2.0 port (using a USB expansion card is not recommended) Fixed Storage: Two 7,200 RPM hard drives with 10GB free space on each hard drive Removable Storage: CD/DVD-ROM The supported operating system is installed on the 5400N embedded PC. Only the installed operating system is supported on this product. The 5400N embedded PC is equipped with the minimum PC requirements. Specifications are continued on page 11. 10 2001431_A 3400 Media requirements 5400N Use Rimage Media Kits™ for optimum recording and print performance. Learn more about Media Kits at www.rimage.com. Networking ability Number of recorders To submit orders from a networked PC, refer to the Rimage Advanced Setup (Networking) Guide which shipped with your system and is available at www.rimage.com/support. Any combination of CD, DVD, or Blu-ray Disc™ recorders. Bin capacity Input bin 50 discs per bin. The carousel has 3 input bins. Output bin The external output bin (on the left side of the autoloader) holds up to 8 discs. Note: Through the Rimage software, you can designate a bin in the carousel to be the output bin. In this case, the output bin holds up to 100 discs before operator intervention is required. Power 100 – 240 VAC, 60/50 Hz, 4.7 – 3.7 Amp, 500 watt maximum Temperature and Humidity Operating temperature 60° to 86° F (16° to 30° C) Operating Humidity 40% to 80%, non condensing Storage temperature 5° to 95° F (-15° to 35° C) 2001431_A 11 Rimage Professional 3400 and 5400N User Guide Everest 400 Printer Specifications The table below provides product specification information for the integrated Everest 400 printer. Important! If you do not understand these requirements, ask your computer technician for help or refer to your PC documentation. Everest 400 Printing speed* 60 seconds or less Printing modes Monochrome and CMY Print quality Equivalent of 400 pixels per inch Ribbon capacity Black (monochrome) 1000 discs CMY 500 discs Retransfer 500 discs Ribbon requirements Refer to the Printer Requirements section on page 13 for the correct printer ribbons. Use Rimage Media Kits™ for optimum recording and print performance. Label design requirements Refer to the Label Design Requirements section on page 14 for label design requirements. Ribbon storage requirements ** Temperature 41° to 95° F (5° to 35° C) Humidity 45% to 85% *The first print takes 5 minutes, which includes warm-up time. **For optimum results, make sure that the Everest ribbons are stored within these ranges. 12 2001431_A Printer Requirements This section describes ribbon, label design, and print requirements for the integrated Everest 400 printer. Ribbon Requirements Important! • • • • • Rimage only supports the use of Rimage brand ribbons in our printers. Printer issues that occur as a result of using ribbons from manufacturers other than Rimage are not included under your Rimage warranty or maintenance agreement. For optimum results, make sure that Everest ribbons are stored at a temperature between 41° and 95°F (5° to 35°C) and humidity level between 45% and 85%. Avoid moisture and direct sunlight. Do not reuse ribbons. Use only ribbons designed for your Everest 400 printer. Refer to the table below. The integrated Everest 400 printer requires a print ribbon and a retransfer ribbon. The standard print ribbon has three colors: Cyan, Magenta, and Yellow (CMY). These three colors combine in printing to create full-color discs. Print ribbons are also available in black (monochrome). Everest 400 Ribbons Ribbon Type Number of Discs Printed 3-color (CMY) 500 Black (monochrome) 1000 Retransfer ribbon 500 2001431_A 13 Rimage Professional 3400 and 5400N User Guide Label Design Requirements The Rimage Windows-compatible software ships with the CD Designer™ label editor. CD Designer is installed on the embedded or non-embedded PC during a typical installation of the Rimage software and is used for designing labels for printing with the integrated Everest 400 printer. CD Designer can be used to design labels on any Windows-based PC. • Label design size – Design labels with a height of 12 cm and width of 12 cm. A full-size disc is 120 mm (4.723") in diameter. The hole is 15 mm (0.59”) The printable area and hub sizes vary depending on the disc manufacturer. Note: The media that are in Rimage Media Kits have a printable area of 118-24 mm. On most labels, print settings of 118 mm and 24 mm are recommended. Printable Area 118 mm Hub Size 24 mm • • • File format – For best results, save your labels as JPEG or TIFF files. However, these file formats must be imported into CD Designer and saved as CD Designer files (.btw) or converted to PDF files before printing. Color mode – Convert all labels to the RGB color mode in order to import them into CD Designer. Resolution (pixels per inch) – For best results, use images set to a minimum of 300 pixels per inch. You may notice better results if you use images with 600 pixels per inch or higher. Print Requirements Any label you create and save through CD Designer is in the correct file format (.btw) for printing to the integrated Everest 400 in the 3400 and 5400N system. You can also print labels saved as PDF files. 14 2001431_A Identify the Parts of the Professional 3400 and 5400N This section describes the hardware and features of the 3400 and 5400N systems. Front View Operator Panel Control Panel Front Door Integrated Everest 400 Printer Disc Dispenser Printer Door Output Bin Lift Arm Recorders PC Power Button (5400N Only) 2001431_A Carousel/Input Bins 15 Rimage Professional 3400 and 5400N User Guide Back View 3400 Power Switch USB Cable Power Cord 5400N Power Switch Network Cable Power Cord 16 2001431_A Parts Information Control Panel The control panel is located on the front of the 3400 and 5400N. It includes the operator panel, the rotate carousel button (button 1), and the printer tray button (button 2). The control panel allows you to monitor and control the system. Operator Panel Rotate Carousel Button Printer Tray Button Note: You must open the front door of the autoloader to access the control panel. The table below identifies the name and function of all parts of the control panel. Control Panel Indicators Name Function Operator panel The operator panel has a two-line display that informs you of operations or conditions that require operator intervention. This includes the consumable status. The 5400N displays the name of the embedded PC after initialization. Refer to the Operator Gemini Utilities section on page 41 to see other options. Rotate carousel button (button 1) Press the rotate carousel button to • Rotate the carousel and position a bin to load and unload discs. Each time you press the rotate carousel button, the carousel rotates to the next bin. Tip: The carousel will rotate to a bin only after the autoloader has completed initializing. • Enter diagnostic test mode Printer tray button (button 2) Press the printer tray button to: • Open and close the printer tray • Reset after an error Printer indicator light (on the printer tray button) The printer indicator light illuminates when the printer is powered on and has completed initialization. The printer indicator light flashes when the Everest 400 printer is receiving data from the host. Rotate carousel indicator light (on the rotate carousel button) The rotate carousel indicator light illuminates when you rotate the carousel. The rotate carousel indicator light flashes when the autoloader is receiving data from the host. PC Power Button Only the 5400N has the PC power button. The PC power button powers on the embedded computer. Refer to the Operate the Professional 3400 and 5400N section on page 19 for more information. Disc Dispenser When a disc is complete, the lift arm places discs on the disc dispenser. The disc dispenser moves completed discs to the output bin on the left side of the autoloader. The output bin holds up to 5 discs. Refer to the Professional 3400 and 5400N Specifications section on page 10 for more information. 2001431_A 17 Rimage Professional 3400 and 5400N User Guide 18 2001431_A Operate the Professional 3400 and 5400N System This section provides the information needed to operate your system. Power On the System 1. 2. Press the power switch on the rear of the autoloader. The system powers on, including the integrated printer. If you have an 5400N, continue with step 2. Power Switch On the front of the 5400N, press the PC power button to power on the embedded PC. PC Power Button (5400N Only) Power Off the System 1. 2. Close all open applications. If you have an 5400N briefly press the PC power button. This shuts down the software, Windows, and the embedded PC. If you have a 3400, continue with step 3. Caution: Do not press and hold the PC power button. If you press and hold the PC power button, the embedded PC will not shut down properly. This may cause data loss or corruption. 3. Press the main power switch to power off the system, including the integrated printer. Important! Do not press the power switch until the embedded PC is completely powered off. Notes: • • 2001431_A It takes approximately 30 seconds for the system to power off. If the printer is idle for more than 30 minutes, it enters sleep mode. When this occurs, the printer will take 2-3 minutes to warm up after a job is sent. 19 Rimage Professional 3400 and 5400N User Guide Pause the System You can pause the system to add discs to the carousel. 1. Open the front door. The operation pauses. 2. Close the front door. The operation resumes. Load the Discs You can load up to 50 discs in each input bin. Use the procedure below to load discs in each bin. 1. Open the front door. 2. Press the rotate carousel button to rotate the carousel and place a bin in position to load discs. 3. Remove any completed discs from the bin. Important! Place the discs with the recording side facing down. Tip: Through the Rimage software, you may designate 4. bins 1 through 3 as input, output, reject, or a specific media type. Repeat steps 2 - 3 until the required bins are filled. 5. Close the front door. Unload the Discs 1. 2. 3. 4. 5. 20 Open the front door. Press the rotate carousel button to rotate the carousel and place a bin in position to remove discs. Remove the discs from the bin. Repeat steps 2 - 3 until the required bins are empty. Close the front door. 2001431_A Place a Disc on the Printer Tray Use this procedure to manually place a disc on the printer tray. 1. Press the printer tray button on the control panel. The printer tray opens. 2. Place the disc on the print pad with the printable surface facing up and the stacking ring facing the print pad. 3. Press the printer tray button. The printer tray closes. Important! To avoid scratching or damaging the recording surface of the disc, the disc must not rest on the holding pins or the centering pin. Holding Pins Place a Disc on the Recorder Tray Use this procedure to manually place a disc on the recorder tray. 1. Press the recorder button on the recorder you wish to open. The recorder tray opens. 2. Place the disc on the recorder tray with the printable surface facing up. 3. Press the recorder button. The recorder tray closes. 2001431_A 21 Rimage Professional 3400 and 5400N User Guide 22 2001431_A Set Your Printing Preferences on a Windows PC This section provides the information needed to set up your printing preferences and check the amount of print and retransfer ribbon remaining using a Windows PC. Printing preferences allow you to set up the integrated Everest 400 printer to produce the best possible labels on your discs. Note: Unless otherwise indicated, all Windows navigation statements are Windows XP paths. Other Windows operating system navigation may differ slightly. Access Printing Preferences Use one of the procedures below to access the Everest 400 Printing Preferences window. Access Printing Preferences through the Windows Start Menu Note: When you use this method, the printing preferences are saved in the printer driver settings and are applied to all 1. newly created labels. Select: Start > Printers and Faxes. 2. 3. Right-click the Rimage Everest 400 printer. The dropdown menu displays. From the dropdown menu, select Printing Preferences. The Rimage Everest 400 Printing Preferences dialog box opens. Access Printer Preferences through CD Designer Note: When you use this method, the printing preferences are saved with the label file and are used instead of the 1. 2. 3. printer driver settings. Open the desired label file in CD Designer. From the File menu, select Print. The Print window opens. From the Name dropdown list, select the Rimage Everest 400 printer. 4. Note: The Rimage Everest 400 printer may display as the default printer. Select the Document Properties button. The Rimage Everest 400 Properties dialog box opens. Access Printer Preferences for Printing PDF Files Use the procedure below to access printing preferences for PDF files. Important! When you use this procedure, the changes to the settings are global and apply to all PDF labels. 1. Select: Start > Printers and Faxes. 2. 3. 4. 5. Right-click on the Everest 400 printer. The dropdown menu displays. From the dropdown menu, select Properties. The Rimage Everest 400 Properties dialog box opens. From the Rimage Everest 400 Properties dialog box, select the Advanced tab. At the bottom of the Advanced tab, select Printing Defaults… The Rimage Everest 400 Printing Defaults dialog box opens. 2001431_A 23 Rimage Professional 3400 and 5400N User Guide Set the Media Type, Media Size, Orientation and Ribbon Type 1. 2. 3. 4. 5. Access printing preferences. Refer to page 23 for instructions. Select the Main tab. View or change the printing preferences. a. Select the appropriate Media Type. b. Select the appropriate Media Size. c. Select the desired number of Copies. d. Select the desired Orientation. e. Select the appropriate type of Ribbon. Note: If you select Monochrome for the ribbon type, select Grayscale or Text. When you have made the desired choices in the Rimage Everest 400 Printing Preferences window, select Apply. Select OK to close the Rimage Everest 400 Printing Preferences window. Set the Print Quality, Color Matching and Image Adjustments 1. 2. 3. Access printing preferences. Refer to page 23 for instructions. Select the Advanced tab. View or change the printing preferences. a. Select the desired criteria for Color Matching. Note: The default setting for color matching is Match for CMYK printing. b. 4. 5. From the Image Adjustments dropdown list, select None, High contrast, Vivid colors, or Custom. If you select Custom, the Settings button becomes active: i. Select the Settings button. The Custom Settings window opens. ii. Select the desired Print Threshold Settings. iii. Move the Contrast Boost slider to adjust the image contrast. iv. Move the Saturation Boost slider to adjust the image saturation. v. Select OK to close the Custom Settings window. When you have made the desired choices in the Rimage Everest 400 Printing Preferences window, select Apply. Select OK to close the Rimage Everest 400 Printing Preferences window. Set the Printable Area This functionality allows you to adjust the printable area settings for standard CD/DVD 120 mm media, which sets the outer and inner diameters to print the disc label without overlapping the disc edges. Note: Printable area settings created within a CD Designer label file will override the printer and fax settings on 1. 2. 3. 24 Windows. Access printing preferences. Refer to page 23 for instructions. Select the Advanced tab. View or change the Printable Area preferences. a. Select the Modify button. The Printable Area Settings window opens. b. Select the Unit of measurement. i. For 1.0 mm, select the 1.0 mm radio button. ii. For 0.1 mm, select the 0.1 mm radio button. 2001431_A c. d. 4. 5. To modify only Standard Area settings, select the Standard radio button. i. Enter the desired Outer Diameter. ii. Enter the desired Inner Diameter. To print on a disc with a stacking ring, select the Advanced radio button. The Hub Area settings display. i. Enter the desired Outer Diameter for the hub. ii. Enter the desired Inner Diameter for the hub. e. Select OK to save the changes. The Printable Area Settings window closes. When you have made the desired choices in the Rimage Everest 400 Printing Preferences window, select Apply. Select OK to close the Rimage Everest 400 Printing Preferences window. Adjust the Print Alignment and Color Density. Adjust the Print Alignment and Color Density 1. 2. 3. Access printing preferences. Refer to page 23 for instructions. Select the Utility tab. Select Status Monitor… button. The Rimage Everest 400 Status Monitor window opens with the Status tab active. Tip: On the Status tab, you can view the progress of a print job, the type of print ribbon installed, and the 4. estimated percentages of unused ribbon for the print and retransfer ribbons. Select the Printer Information tab to view or change the Print Alignment and Color Density settings, or view the Everest 400 Printer Status. Tip: The Printer Information tab also displays the current firmware version and serial number of your Everest 400 a. 5. 6. printer. View or change the Print Alignment Settings. i. From the Print Alignment Settings pane, select the Modify button. The Print Alignment Settings dialog opens. ii. Select the desired Color/Monochrome setting to modify the horizontal alignment for all ribbon types. iii. Select the desired Color setting to modify the vertical alignment for prints with a CMY ribbon. iv. Select the desired Monochrome setting to modify the vertical alignment for prints with a monochrome ribbon. v. Select OK to save the changes. The Print Alignment Settings window closes. b. View or change the Color Density Settings. i. From the Color Density Settings pane, select the Modify button. The Color Density Settings dialog opens. ii. Select the desired Cyan, Magenta and Yellow settings to modify the color density. iii. Select the desired Black setting to modify the density for monochrome images. iv. Select OK to save your changes. The Color Density Settings window closes. Select Close to close the Status Monitor dialog box. Select OK to close the Rimage Everest 400 Printing Preferences window. Check the Ribbon Remaining The operator panel on the front of the 3400 and 5400N displays the estimated number of prints remaining on the print ribbon and the retransfer ribbon. 2001431_A 25 Rimage Professional 3400 and 5400N User Guide 26 2001431_A Change the Print and Retransfer Ribbons This section provides the information needed to change the print and retransfer ribbons in the integrated Everest 400 printer. Change a 3-color (CMY) print ribbon after 500 discs, a back (monochrome) print ribbon after 1000 discs, and the retransfer ribbon after 500 discs. Change the Print Ribbon Before you change or first install a new Everest print ribbon, allow time for the new ribbon to become acclimated to the environment. Allow more time for greater temperature and humidity differences. Important! • • • • • • Rimage supports only the use of Rimage brand ribbons in our printers. Printer issues that occur as a result of using ribbons from manufacturers other than Rimage are not included under your Rimage warranty or maintenance agreement. For optimum results, make sure that Everest ribbons are stored at a temperature between 41° and 95°F (5° to 35°C) and humidity level between 45% and 85%. Avoid moisture and direct sunlight. Do not reuse ribbons. Use only ribbons designed for your model of Everest 400 printer. The ribbon carriers cannot be removed from the printer unless the system is powered on. Remove the Print Ribbon 1. Printer Cover Latch Open the side cover on the left side of the autoloader. a. Lift the printer cover latch to open the printer cover. b. Lower the printer cover. Printer Cover Left Side of Autoloader 2. Access the print ribbon. a. Turn the center latch counterclockwise to unlock it. b. Pull the print ribbon carrier all the way out of the printer. Important! The ribbon carriers Print Ribbon Carrier cannot be removed from the printer unless the system is powered on. Center Latch 2001431_A 27 Rimage Professional 3400 and 5400N User Guide c. Lay the print ribbon carrier on its back. Tip: Perform cleaning procedures while the print ribbon is removed. For more information refer to the Clean d. the Everest 400 Printer section on page 37. Place the print ribbon carrier on a flat surface. Tip: To keep the print ribbon carrier in place while you remove the print ribbon, position the carrier so that the tab rests on the edge of a table or workspace. Print Ribbon Carrier Tab 3. Remove the used print ribbon from the carrier. a. b. c. d. e. f. 28 Used Supply Roll Lift up on the supply roll to remove it from the right side of the carrier Set the supply roll aside. Lift up on the take-up roll to remove it from the left side of the carrier. Set the take-up roll aside. Lift the print ribbon carrier off of the print ribbon and set it aside. Discard the used print ribbon. Used Take-Up Roll 2001431_A Install the Print Ribbon 1. 2. Remove the new print ribbon from the packaging. Install the print ribbon on the print ribbon carrier. Important! When you install the new print ribbon on the carrier, do not rotate the ribbon past the black cleaning a. b. bars. When the new ribbon is installed in the integrated Everest 400 printer, the ribbon advances and the bars clean the print head. With the supply roll on the right side, unwind several inches of the new print ribbon. Place the print ribbon on a clean, flat surface. c. Place the print ribbon carrier on top of the print ribbon. Tip: To keep the print ribbon carrier in place while you install the print ribbon, position the carrier so that the tab rests on the edge of a table or workspace. New Take-Up Roll New Supply Roll Tab Supply Roll d. e. f. g. Bring the supply roll up and around the tacky roller and guide rollers on the right side of the carrier. Press down to install the supply roll, as shown. Bring the take-up roll up and around the guide roller on the left side of the carrier Press down to install the take-up roll, as shown. Guide Roller Tacky Roller Take-Up Roll Guide Roller 2001431_A 29 Rimage Professional 3400 and 5400N User Guide h. Set the print ribbon carrier upright. Supply Roll Tip: When the print ribbon carrier is upright, the i. supply roll is at the top of the carrier. Rotate the take-up roll clockwise to tighten the ribbon. Make sure that the ribbon is aligned and lies flat on the carrier. Tip: You may need to lift the ribbon up from the tacky roller to straighten it. Notes: • Do not rotate the ribbon past the black cleaning bars at the front of the ribbon. • If you installed a black (monochrome) ribbon, 3. advance the ribbon so the ink portion of the ribbon is advanced to the take-up roll. Reassemble the printer. a. Slide the print ribbon carrier into the printer. b. Turn the center latch clockwise to lock it. c. Close the printer cover. Note: Ribbon color can vary from lot to lot. After you load the new ribbon, you may need to adjust the density settings in the printer driver. Refer to the Adjust the Print Alignment and Color Density section on page 25 for more information. The printer is ready for use. Change the Retransfer Ribbon Before you change or first install the Everest retransfer ribbon, allow time for the new ribbon to become acclimated to the environment. Allow more time for greater temperature and humidity differences. Important! • • • • • • 30 Rimage supports only the use of Rimage brand ribbons in our printers. Printer issues that occur as a result of using ribbons by manufacturers other than Rimage are not included under your Rimage warranty or maintenance agreement. For optimum results, make sure that Everest ribbons are stored at a temperature between 41° and 95°F (5° to 35°C) and humidity level between 45% and 85%. Avoid moisture and direct sunlight. Do not reuse ribbons. Make sure you only use ribbons designed for your model of Everest 400 printer. The ribbon carriers cannot be removed from the printer unless the system is powered on. 2001431_A Remove the Retransfer Ribbon 1. Printer Cover Latch Open the printer cover. a. Lift the cover latch to release the cover. b. Lower the printer cover. Printer Cover Left Side of Autoloader Retransfer Ribbon Carrier c. d. Turn the center latch counterclockwise to unlock it. Pull the retransfer ribbon carrier all the way out of the printer. Important! The ribbon carriers e. cannot be removed from the printer unless the system is powered on. Lay the retransfer ribbon carrier on a flat surface. Center Latch Used Take-Up Roll 2. Remove the used retransfer ribbon. a. Lift up on the take-up roll to remove it from the right side of the carrier. b. Set the take-up roll aside. 2001431_A 31 Rimage Professional 3400 and 5400N User Guide c. d. e. f. Lift up on the supply roll to remove it from the left side of the carrier. Set the supply roll aside. Lift the retransfer ribbon carrier off of the used retransfer ribbon and set it aside. Discard the used retransfer ribbon. Install the Retransfer Ribbon 1. 2. Used Supply Roll New Supply Roll New Take-Up Roll Remove the new retransfer ribbon from the packaging. Position the retransfer ribbon on the retransfer ribbon carrier. a. With the supply roll on the left side, unwind several inches of the retransfer ribbon. b. Place the retransfer ribbon on a clean, flat surface. c. Place the retransfer ribbon carrier on top of the retransfer ribbon. Retransfer Ribbon Carrier Take-Up Roll 3. Install the retransfer ribbon. a. Bring the take-up roll up and around the guide roller on the right side of the carrier. b. Press down to install the take-up roll, as shown. Guide Roller 32 2001431_A c. d. Bring the supply roll up and around the guide rollers on the left side of the carrier. Press down to install the supply roll, as shown. Supply Roll Note: Make sure that the retransfer ribbon winds underneath the supply roll. Guide Rollers 4. Rotate the take-up roll counterclockwise to tighten the retransfer ribbon. 5. Reassemble the printer. a. Slide the retransfer ribbon carrier into the printer. b. Turn the center latch clockwise to lock it. c. Close the printer cover. The printer is ready for use. Take-Up Roll 2001431_A 33 Rimage Professional 3400 and 5400N User Guide 34 2001431_A Maintain the 3400 and 5400N This section provides maintenance information for the 3400 and 5400N systems, including the integrated Everest 400 printer. Important! For optimum performance, keep the 3400 and 5400N in a clean, dust-free environment. Overview Regular preventative maintenance of your system can help to ensure error-free recordings and clean printed labels. Maintenance also involves cleaning the system. Cautionary Information Caution: To avoid damaging the 3400 or 5400N during maintenance: • • Never use oils, silicone, or other lubricants on any part of the system. Use only non-abrasive cleaners to wipe down the surfaces of your autoloader.. • • Never use cleaners to clean the embedded PC. Avoid pouring cleaners directly onto the autoloader. Instead, apply the cleaner a clean, lint-free cloth. • Observe precautions for electrostatic-sensitive devices whenever you access the embedded PC. Preventative Maintenance You must perform routine maintenance to keep the system operating at optimum performance. The Preventative Maintenance Schedule on page 36 lists maintenance tasks, task frequency, and references to cleaning instructions in this user guide. Important! Failure to follow the maintenance schedule may void your warranty. Note: Your system may require more frequent maintenance if used in a dusty area, such as a store or warehouse. Before you begin: 1. Power off the autoloader. 2. If you have a 5400N, power off the embedded PC. 3. Disconnect the power cord. 4. Follow the Preventative Maintenance Schedule on page 36. 2001431_A 35 Rimage Professional 3400 and 5400N User Guide Preventative Maintenance Schedule Task Tools Frequency Lint-free cloth Weekly Wipe down all surfaces of the autoloader, including: • Lint-free cloth Weekly • Sides and top • Carousel • Door • Top surface on the lift arm • Non-abrasive, all-purpose cleaner Autoloader Maintenance Wipe down the lift arm shaft and pay close attention to: • The area around the base of the shaft • The area just above the lift arm • Output bin Remove dust and debris from the fan at the back of the autoloader. Can of compressed air Monthly Remove dust and debris from the openings at the back of the autoloader. Vacuum Monthly Remove dust and debris from the front and inside of the autoloader. Can of compressed air Monthly • Sponge swabs with long handles (included in the Everest cleaning kit) After 2000 discs (as needed) or at every ribbon change Integrated Everest 400 Printer Maintenance Clean the print head. Refer to the Clean the Print Head section on page 37. • 99% Isopropyl alcohol Clean the tacky rollers. Refer to the Clean the Tacky Rollers • Sponge swabs with long section on page 38. handles (included in the Everest cleaning kit) After 2000 discs or at every ribbon change • 99% Isopropyl alcohol 36 2001431_A Clean the Everest 400 Printer Regular cleaning helps to keep your Everest 400 printer in optimal operating condition. Clean the Print Head Tools required: 1. • Sponge swabs with long handles (included in the Everest cleaning kit) • 99% Isopropyl alcohol Access the print head. a. b. c. d. Lift the printer cover latch to open the cover. Lower the printer cover. Turn the center latch counterclockwise to unlock it. Remove the print ribbon carrier. Important! The ribbon carriers 2. Print Ribbon Carrier cannot be removed from the printer unless the system is powered on. Clean the print head. Center Latch Caution! Do not scratch the print head. Remember the following tips: a. b. • Always wipe from one end of the print head to the other without stopping in the middle. • Only wipe the area indicated. Apply isopropyl alcohol to the sponge swab. Use the sponge swab to wipe across the print head from one end to the other in the direction shown below. Note: Do not remove the print head component from the inside of the printer. The component is shown c. d. outside of the printer for instructional purposes only. Repeat as needed until the print head is clean of dust and debris. Use the sponge swab to remove any waxy buildup from the roller below the print head. Wipe Direction Print Head Area to Clean Roller 2001431_A 37 Rimage Professional 3400 and 5400N User Guide 3. Prepare the printer for use. a. Install the print ribbon carrier. b. Turn the center latch clockwise to lock it. c. Close the printer cover. The system is ready for use. Clean the Tacky Rollers Tools required: 1. • Sponge swabs with long handles (included in the Everest cleaning kit) • 99% Isopropyl alcohol Remove the print ribbon carrier. a. Lift the printer cover latch to open the cover. b. c. d. Lower the printer cover. Turn the center latch counterclockwise to unlock it. Remove the print ribbon carrier. Important! The ribbon carriers cannot be removed 2. from the printer unless the system is powered on. Remove the print ribbon. For specific instructions, refer to the Change the Print Ribbon procedure on page 27. Print Ribbon Carrier 3. Center Latch Clean tacky roller 1 on the print ribbon carrier. a. Apply isopropyl alcohol to the sponge swab. b. Use the sponge swab to clean tacky roller 1. c. Use the sponge swab to remove any waxy buildup from other parts of the print ribbon carrier. Tacky Roller 1 Print Ribbon Carrier 38 2001431_A 4. 5. Inside the printer, use the sponge swab to wipe tacky roller 2. Prepare the printer for use. a. Install the print ribbon on the print ribbon carrier. For specific instructions, refer to the Change the Print Ribbon procedure on page 27. b. Install the print ribbon carrier in the printer. c. Turn the center latch clockwise to lock it. d. Close the printer cover. The system is ready for use. 2001431_A Tacky Roller 2 39 Rimage Professional 3400 and 5400N User Guide 40 2001431_A Operate Gemini Utilities The Rimage software includes an application called Gemini Utilities, which is used to change the display name of the system and to enable the beeper. Gemini Utilities is only available on the Professional 5400N and the Professional 3400 running Rimage Network Software Suite. Tip: To access Gemini Utilities for the 5400N, use the remote desktop connection from a networked PC, or connect a monitor, keyboard, and mouse to the 5400N. Note: Unless otherwise indicated, all Windows navigation statements are Windows XP paths. Other Windows operating system navigation may differ slightly. Start Gemini Utilities 1. Close all open software applications and stop all Rimage Services. Note: Refer to your Rimage software online help for 2. additional information. From the Windows Start menu select: All Programs > Rimage > Utilities > Gemini Utilities. Gemini Utilities opens. Note: When the desired tasks are complete, start the Rimage Services. Change the Autoloader Display Name Use Gemini Utilities to enter the name displayed on the operator panel. Note: Changing the display name does not change the 1. 2. 3. 4. name of the system on a network or workgroup. To change the name on a network or workgroup, refer to your setup and installation instructions or the Rimage Advance Setup (Networking) Guide. Select the Override Name checkbox. Clear the Use Computer Name checkbox. In the Display Name field, enter the new name. Select Set Params to set the name. Enable the Beeper You can change the number of beeps that occur when the unit is out of media or when there is an error. 1. In the # of Beeps on Fault field, select the number of beeps you wish to hear when there is an error. Tip: To disable the beeper, set the number to zero. 2. Select Set Params to set the number of beeps. 2001431_A 41
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