Ritron RIT43-417 UHF-FM Callbox 2-Way Radio User Manual TABLE OF CONTENTS

Ritron Inc UHF-FM Callbox 2-Way Radio TABLE OF CONTENTS

User Manual

Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 0 TABLE OF CONTENTS ........................................................................... Basic Operation DMR-SERIES CALLBOX MODELS .............................................. 1 ABOUT THE DMR-SERIES CALLBOX .......................................... 2 EXPOSURE TO RADIO FREQUENCY ENERGY ............................... 3 OPERATING THE DMR-SERIES CALLBOX WITH FACTORY DEFAULT SETTINGS .................................................. 3 Installation Instructions APPLYING POWER TO THE DMR-SERIES CALLBOX ..................... 4 Using Internal Batteries ......................................................... 4 External Antenna Connector and Antenna Jumper Settings ....... 4 Using External 8 to 12 VDC Power with Battery Back-up ............. 5 Using External 8 to 12 VDC Power without Battery Back-up ........ 5 POWER MANAGEMENT OPTIONS ............................................... 6 FIG-1: Sensor Turn-On Jumper Shown in Turn-On Position .............. 6 CALLBOX CONTROLS AND CONNECTORS ................................... 7 FIG-2: Callbox Assembly, Controls and Connectors .................. 7 DMR-SERIES CALLBOX INSTALLATION INSTRUCTIONS ................. 8 OPTIONAL DMR-SERIES CALLBOX PEDESTAL MOUNTING BRACKET INSTALLATION INSTRUCTIONS .................................................... 8 OPTIONAL DMR-SERIES EXTERNAL ANTENNA INSTALLATION INSTRUCTIONS ........................................................................ 9 Field Programming RQX FIELD PROGRAMMING OVERVIEW ................................... 10 HOW TO FIELD PROGRAM FREQUENCY CODES ......................... 11 TABLE 1: PROGRAMMABLE FREQUENCY CODES ....................... 12 CANADIAN FREQUENCY CODES ........................................... 13 TABLE 4: PAGING, GATEGUARD® AND LISTEN IN DECODE CODES ................................................................................. 14 HOW TO FIELD PROGRAM FEATURE CODES ............................. 15 TABLE 5: ADVANCED FEATURE CODES .................................... 16 Programmable Features PC PROGRAMMABLE DMR-SERIES CALLBOX FEATURES .......... 18 Glossary of Terms .............................................................. 18 TABLE 6: PC PROGRAMMABLE FEATURES ............................... 18 INTERCOM (ALWAYS-ON) PROGRAMMING ................................ 20 FEATURES TO USE WITH INTERCOM (ALWAYS-ON) PROGRAMMING ..................................................................... 20 SWITCH OUTPUT OPTIONS (ALLOWS CONTROL OF AN EXTERNAL DEVICE) ............................................................................... 21 Voice Messages AUTOMATIC VOICE MESSAGES ................................................ 22 AUTOMATIC ID RE-SEND ........................................................ 23 HOW TO RECORD A VOICE MESSAGE) ..................................... 24 HOW TO PLAY A VOICE MESSAGE ........................................... 25 HOW TO ERASE A VOICE MESSAGE ......................................... 25 GateGuard® Application Configuration for the Remote Control of a Gate Controller CONFIGURING THE CALLBOX FOR A GATEGUARD® APPLICATION 26 TABLE 7: CALLBOX 6-CONDUCTOR INTERFACE CABLE ............... 26 INSTALLING THE CALLBOX 6-CONDUCTOR INTERFACE CABLE ..... 27 OPTIONAL GATEGUARD® SETTING/FEATURES ......................... 28 DMR Setup HOW TO FIELD PROGRAM DMR FEATURES .............................. 30 DMR CALLBOX PROGRAMMING CODES .................................... 30 HOW TO FIELD PROGRAM A DMR CALLBOX ID CODE ............... 30 Licensing FCC Licensing ....................................................................... 32 How to Obtain an FCC Radio License ....................................... 32 INDUSTRY CANADA Regulations............................................ 32 Safety Standards ................................................................... 32 Service ................................................................................. 32 Warranty RITRON, INC. LIMITED WARRANTY ....................................... 33 THANK YOU FOR CHOOSING RITRON Congratulations on your purchase of the RQX DMR-Series Callbox Your new radio is the culmination of RITRON’s 35 years of designing, manufacturing, and supplying reliable, professional wireless communication products. Ritron wireless products will improve the operation, safety, and profitability of any organization by providing instant voice communications between employees throughout the workplace.
RQX DMR-Series Wireless Callbox Basic Operation Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 1 DMR-SERIES CALLBOX MODELS .......................................................... DMR-Series Models VHF: RQX-117DMR RQX-117DMR-BLK RQX-117DMR-CANADA RQX-117DMR-BLK-CANADA UHF: RQX-417DMR RQX-417DMR-BLK RQX-417DMR-CANADA RQX-417DMR-BLK-CANADA The DMR-Series callbox is programmable to operate as a DMR digital voice two way radio. The DMR capability is contained in a piggy back board that connects perpendicular to the main board. The DMR-Series callbox is available in both the standard model high visibility green enclosure, and in the -BLK model black enclosure. The model number appears on the serial label located on the back of the DMR-Series Callbox enclosure. VHF radios are designed to operate within the 15 MHz band between factory standard 150 to 165 MHz. UHF radios are designed to operate within the 20 MHz band between factory standard 450 to 470 MHz. Advanced Features available with the DMR-Series models include DMR Decode, Voice Messages, Sensor Input, and a Relay Switch Closure. DMR digital Features are based on Color Code and ID codes. The Ritron programmer will aid in PC set up of these features. Manual set up of these features can be seen in under HOW TO FIELD PROGRAM DMR FEATURES The Power supply to the DMR callbox can be three internal D cells or an external 8 to 12 VDC input or both. It is important to use new good quality D cells. See “Applying power to the DMR-Series Callbox”. OPTIONAL ACCESSORY EQUIPMENT Several options are available for the Ritron DMR-Series Callbox. These options, individually, or in combination with one another can greatly enhance the functionality of the callbox as well as the overall communication system. Available options include:  RSS-100 - The RSS-100 is a complete solar power supply system consisting of a 10-watt solar panel, charge controller and 8 AH rechargeable battery all housed in a rugged, ready-to-mount enclosure.  R-STROBE - The R-STROBE is a powerful strobe light, giving a visual indication of a callbox in use. The R-STROBE is available in both AC (R-STROBE) and DC versions (R-STROBE-DC). If used the DMR callbox must be externally powered.  RCIM-1000 - The RCIM-1000 MDC-1200 encoder board allows each callbox to be assigned a unique unit ID number. If used the DMR callbox must be externally powered due to space restrictions. For additional information and pictures of these items go to http://www.ritron.com/callboxes.html and download pdf of the product brochure. XD-Series Call-boxes
RQX DMR-Series Wireless Callbox Basic Operation Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 2 ABOUT THE DMR-SERIES CALLBOX ....................................................... The DMR-Series Callbox is a 2-way radio transceiver used to communicate directly with portable, mobile and stationary DMR digital radios; or through radio repeaters with Ritron PC Programming software. Each callbox is equipped with the following features or capabilities.  Field Programming. Field programming allows you to quickly program your radio in the field without the need for a PC programmer. Each radio can be field programmed to one of 27 VHF or 114 UHF channel table frequencies.  Volume Level. Field programmable or PC programmable to 20 – 100% volume level.  Normal or High Microphone Gain. Field and PC programmable to fixed or AGCed microphone gain.  Battery Powered. The DMR-Series Callbox can be powered by 3 Alkaline or Ni-MH D-cell batteries for 700mW transmit power. D-cell batteries can operate the radio for up to one year or 8,000 three second transmissions.  Low Battery Alert. The callbox will transmit an Alert Tone or voice message at the end of each transmission when the batteries approach end-of-life. This allows sufficient time for you to replace the batteries and assure uninterrupted service.  External Power 8 to12 VDC Capable. The DMR-Series Callbox can be powered by an external 8 to 12 VDC source. This method of powering the callbox allows the radio to remain ON at all times, like an intercom. Automatic Turn Off must be DISABLED via Field or PC programming for Intercom operation.  External Power Fail Alert. This feature can be enabled via Field or PC programming. The callbox will transmit an Alert Tone or voice message if it detects loss of external DC power. The radio automatically continues to transmit an Alert Tone once every hour (unless programmed for Automatic Turn Off) until external DC is restored or the batteries are depleted.  High/Low Power Output. When powered by External 8 to12VDC the DMR-Series callboxes will be transmitting at high power output (2W). When battery powered by 3 D cells the DMR-Series callbox operates in Low power (700mW) mode exclusively. If low power is desired for the external DC power radio it will have to be reprogrammed setting high power to desired level.  “Automatic Turn-Off” or “Intercom” Operation. The DMR-Series Callbox can operate in the standard “Automatic Turn-Off” mode (Factory Default), where the radio is normally OFF until the Call Button is pressed, or can be Field or PC programmed for “Intercom” operation where the radio is always ON. See “External Power Power Capable” feature above.  Voice Messages. You can record custom voice messages that are played back during normal Callbox operation. Messages include Greeting, Voice Alert, Sensor status, Battery status, and external DC Power Fail.  Listen In. Allows remote activation of the transmitter with a unique DMR ID code.  Sensor Turn-On. When operating the Callbox with Automatic Turn-Off enabled, the unit can be configured to turn itself ON any time the Sensor Input is pulled LOW (ground). This allows an external switch closure to activate the Callbox. The callbox will remain on as long as the switch is closed.  Relay Switch Output. The switch output is a simple 3-Amp relay contact closure that can be used to OPEN and CLOSE a gate, switch on a light, sound an alarm or any other application where remote control of an ON/OFF switch is required. The callbox can be programmed to OPEN and CLOSE the Switch Output with a DMR ID code.  Sensor Input. The Callbox can be configured to send a warning tone or a pre-recorded voice message when a change in the Sensor Input is detected. The Sensor Input will respond to an OPEN or CLOSED switch. The unit must already be on to respond to a switch opening.
RQX DMR-Series Wireless Callbox Basic Operation Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 3 EXPOSURE TO RADIO FREQUENCY ENERGY ............................................. PLEASE NOTE THE FOLLOWING WITH REGARD TO RF EXPOSURE FOR THIS PRODUCT: This product generates radio frequency (RF) energy when the PTT button on the front of the unit is depressed. This product has been evaluated for compliance with the maximum permissible exposure limits for RF energy at the maximum power rating of the unit. At the 20 cm (8 inches) minimum expected separation distance and greater, the maximum RF exposure is at or below the General Population/Uncontrolled limits. Operator should stay at least 20 cm (8 inches) from call box. External antennas have not been tested for compliance and may or may not meet the exposure limits at the distances given. Higher gain antennas are capable of generating higher fields in the strongest part of their field and would, therefore, require a greater separation from the antenna. They can be mounted higher than the call box which will increase the operator’s separation from the antenna. This product is not to be used by the general public in an uncontrolled environment unless compliance with the Uncontrolled/General Population limits for RF exposure can be assured. To limit exposure to RF energy to levels below the limit, please observe the following: • DO NOT activate the transmitter when not actually wishing to transmit. • When transmitting, make certain that the distance limits for the particular model in use are observed. • DO NOT allow children to operate the radio. When used as directed, this series of radios is designed to comply with the FCC’s RF exposure limits for “Uncontrolled/General Population”. In addition, they are designed to comply with the following Standards and Guidelines: • United States Federal Communications Commission, Code of Federal Regulations; 47 CFR §§ 2 sub-part J. • American National Standards Institute (ANSI) / Institute of Electrical and Electronic Engineers (IEEE) C95. 1-1992. • Institute of Electrical and Electronic Engineers (IEEE) C95.1-1999 Edition. Copyright Telecommunications Industry Association OPERATING THE CALLBOX WITH FACTORY DEFAULT SETTINGS ..................... The DMR-Series Callbox Factory Default setting is with Automatic Turn-Off ENABLED. This means the callbox is OFF and will not receive a call until the callbox first initiates a call. In Automatic Turn Off mode the callbox automatically shuts off whenever there is “no activity” for a programmed number of seconds (10 second default). Activity keeping it awake is either the ON/PTT button activation or a received call. To Initiate a Call Press and hold the ON/PTT Button. Listen for the “beep”, then, begin speaking. For best communication, the caller should be 3 feet or less from the callbox. The callbox can be programmed to send a unique CALL TONE to alert radio equipped personnel. This CALL TONE will also be heard at the callbox. To Receive a Call 1. When you have finished speaking, release the ON/PTT Button. 2. Any reply will be heard through the callbox speaker. If a call is not received within 10 seconds of releasing the ON/PTT Button and there is no activity on the channel, the callbox will sound a low double tone and turn-off automatically. This automatic turn-off feature is designed to conserve battery life. Operation Notes The DMR-Series Callbox must be powered internally with Alkaline or Ni-MH batteries ONLY. The standard unit comes with a 3 D cell holder. Ni-MH low self discharge (LSD) batteries are available on line which offer a great rechargeable option. Alternatively, an external 8 to 12 VDC power supply can be used, order Ritron model RPS-1B 110 VAC to 12 VDC cube power supply with ferrite clamp. When using an external supply, the internal D cell Alkaline batteries can be used as back-up. See page 5. The unit will work with external voltages down to about 6 VDC but the power output will shift to the low power 700mW level when the voltage is too low. Low Battery Alert The callbox will transmit an Alert Tone at the end of each transmission when the batteries approach end-of-life. This allows sufficient time for you to replace the batteries and assure uninterrupted service. On DMR-Series Callboxes the LOW battery alert tone can be replaced by a LOW battery voice message.
RQX DMR-Series Wireless Callbox Installation Instructions Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 4 APPLYING POWER TO THE DMR-SERIES CALLBOX ................................... The DMR-Series Callbox may be powered by:  3 internal D-cell batteries for 700mW operation. When the callbox is used in a battery only application, the Auto Turn-Off feature should be Enabled – this is the Factory Default setting.  An external 8 to 12 VDC (Use Ritron pn RPS-EXPO) source for 2W operation.  Powering the callbox from internal alkaline batteries will allow for an installation that does not require wiring to an external source of power. When the callbox is used in a battery only application, the Auto Turn-Off feature should be Enabled – this is the Factory Default setting.  Powering the callbox by an external source will allow the unit to remain in Always-ON mode, like an intercom*. Be advised that battery only operation is not suitable for Always-On mode. To extend battery life, one of two battery saver options may also be used. See “POWER MANAGEMENT OPTIONS” on page 5. *Automatic Turn Off must be DISABLED via Field or PC Programming. Using Internal Batteries Batteries may be installed in the internal battery holder for a no trenching, no wires required installation. If internal batteries are used, a LOW battery alert tone or voice message will be transmitted when the battery voltage drops below a programmed value. The LOW battery tone notifies personnel that the batteries should be replaced. On DMR-Series Callboxes the LOW battery alert tone can be replaced by a LOW battery voice message. IMPORTANT! When installing D-cell batteries be sure all are the same, and are all new cells. DO NOT mix new and used batteries. Alkaline D cells are readily available in department stores. Alternatively, low self-discharge (LSD) nickel-metal hydride rechargeable can be ordered online. The advantage of the LSD NiMH is they can be reused, have a lower internal resistance and sustain good voltage over the battery life. If operating at very cold temperatures NiMH may be considered. A smart charger will also be needed with the rechargeable. The DMR call box can draw about 0.7 Amp when transmitting so battery health is important. DMR-Series Battery Installation 1. Using the T-25 Torx bit included with the radio, remove the four corner screws on the plastic interior case and separate the case halves. 2. Disconnect the power cable connecting the battery holder to the radio. 3. Install 3 new D-cell batteries into the battery holder. Be sure to observe polarity as indicated. 4. Re-connect the power cable. 5. Secure the plastic case halves with the corner screws. Be sure power cable is in the area below the battery holder and is not pinched between the case halves. External Antenna Connector and Antenna Jumper Settings The DMR-Series Callbox is equipped with an Antenna Selector Jumper that will route all incoming and outgoing radio signals to either the built-in internal antenna, or to the SMB RF Test / External Antenna connector. The DMR-Series Callbox comes from the factory with the Antenna Selector Jumper in the “INTERNAL ANTENNA” position for operation with the built-in internal antenna. Important - For testing through the SMB RF connector, OR for connection to an optional external antenna (optional cable also required), you must remove the Antenna Selector Jumper PJ201. For mounting an external antenna the Ritron six inch coaxial adapter (Ritron # 60201125) can be used to go from the SMB to a hole in the case. Care must be taken while drilling so as not to crack the case. SMB connector for optional ex-ternal cable and antenna PJ201 jumped to connect to inter-nal antenna
RQX DMR-Series Wireless Callbox Installation Instructions Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 5 Using External +12 VDC Power with Battery Back-up Note: An additional hole, strain relief, and conduit will need to be installed into the callbox. The unit may be powered by an external source of 8 to 12 VDC. This source should be filtered, with minimum noise and hum, and capable of supplying at least 1 Ampere. Factory Default programming of the callbox is optimized for battery power operation. The External 8 to 12 VDC Power Fail Alert option is NOT ENABLED. It is recommended that if an external source of power is used, that the internal batteries be installed as a back-up against loss of power. If this option is chosen, we recommend that the “External Power Fail Alert” feature be ENABLED via Field or PC programming. How the Callbox will operate: If External 8 to 12 VDC Power Fail Alert Feature is NOT ENABLED:  LOW battery detection can only occur when the external voltage is removed or failed.  Radio will only check for LOW battery or DEAD battery condition when the radio is ON.  If LOW battery is detected, a single tone Alert or voice message will be transmitted at the end of the transmission.  Radio does NOT automatically transmit a LOW battery tone alert or voice message. The callbox must be ON and Alert or voice message is only sent at the end of a transmission.  If DEAD battery is detected, the radio ceases all operation. A DEAD battery tone is heard on the callbox speaker and the radio will turn OFF. If External 8 to 12 VDC Power Fail Alert Feature is ENABLED:  Radio always checks for External voltage when the radio is ON. If loss of external voltage is detected while the radio is in standby: a single Alert Tone or voice message will be transmitted immediately.  If loss of external voltage is detected while the radio is in receive: a single Alert Tone will be transmitted after the received message is complete.  If loss of external voltage is detected while the radio is in transmit: a single Alert Tone will be transmitted at the end of the transmission.  Once loss of external voltage is detected and the Alert Tone is transmitted, the radio will automatically send the Alert Tone once every hour until external voltage is restored or the batteries are exhausted. If radio is set for Automatic Turn-Off (default setting) this hourly alert will NOT occur.  If Dead battery is detected the radio ceases all operation, a DEAD battery tone is heard on the callbox speaker and the radio will turn OFF. Using External 8 to 12 VDC Power without Battery Back-up The Ritron RQX callbox can be programmed for always-on operation by disabling the Automatic Turn-Off option. This is accomplished using the RQX PC Programmer, or through Field Programming. Once Automatic Turn-Off is disabled, the user simply turns on the RQX by pressing the front panel PTT button and it will remain on as long as power is applied. If power to the callbox is lost then restored, the user must press the front panel PTT to restart the radio. For externally powered callboxes, battery backup is one method of keeping the radio on if the primary external power is lost. For users that do not want to “restart” the callbox after a power loss, the callbox can be modified to automatically restart after a power loss. By loading 15 k ohm in R628 the external power supply will automatically turn on if there is an input. Also PJ602 must be in the “sensor turn-on” mode with the sensor input (pin 2 of PJ601) tied to ground. This configuration will also turn the internal battery on if the external power fails. R628 need not be loaded if only internal batteries are used. For details or questions about this modification contact Ritron at 1-800-872-1872 Important considerations before applying this modification:  The Automatic Turn-Off option must be disabled.  When Automatic Turn-Off is disabled the unit will consume the largest amount of current, but is always ready to instantly receive messages. This mode should only be considered if an external source of power is available. If internal batteries only are used, the radio would work only a few days.  The callbox receiver will always be on. All radio communication on the programmed frequency and tone will be heard over the RQX callbox. For External +12VDC power, order Ritron model RPS-EXPO 110 VAC to 12 VDC cube supply.
RQX DMR-Series Wireless Callbox Installation Instructions Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 6 POWER MANAGEMENT OPTIONS .......................................................... Automatic Turn-Off…………… (In battery only application Auto Turn-Off must be Enabled) … (Field or PC Programmable) If Enabled (factory default), the callbox will automatically turn itself off after a programmed period of no activity (no transmissions made and no calls received) has elapsed. Once the unit has turned itself off, it can only be turned back on by depressing the ON/PTT Button. The programmed period of no activity necessary before the unit turns itself off is called the RQX Reset Time. RQX Reset Time and Automatic Turn-Off can both be Field programmed, or PC programmed by the factory or your Ritron dealer via the Ritron RQX Series PC Programmer. Automatic Turn-Off mode is the factory default mode for power management with an RQX Reset Time of 10 seconds. Battery only operation not suitable for Always-On mode. Neither “Automatic Turn-Off” nor “Battery Saver” Used .................................................................. (Field or PC Programmable) If neither Automatic Turn-Off nor Battery Saver are used the unit will consume the largest amount of current, about 90 mA, but is always ready to instantly receive messages. This mode should only be considered if an external source of power is available (see “Using External 8 to 12 VDC Power with Battery Back-up” on page 5). DMR Radio Power Consumption ……………………………………………………………………………… (Automatic) “ON with sync”: When the DMR radio is actively looking for a sync word in receive mode it consumes about 80 mA. The digital receiver IC is looking for the DMR preamble and sync word and once found will wake up the NXDN processing board. Once awake while decoding voice the radio draws about 270 mA with a low audio volume setting. When the received signal disappears the unit’s consumption goes back to about 80 mA. Battery only operation not suitable for Always-On mode. “Always ON”: DMR board is always ON consuming about 250 mA in RX mode. If Automatic Turn-Off is enable the current will drop to zero at the expiration of the reset timer. If Automatic Turn-Off is not enabled the unit will continue drawing 80 mA in “ON with sync” or 250 mA in ”Always ON” mode. Sensor Turn-On ................................................................................................................................................................................... When operating a DMR-Series Callbox with Automatic Turn-Off enabled, the unit can be configured to turn itself ON any time the Sensor Input is pulled LOW (ground). This allows an external switch closure to activate the Callbox. When the switch closure is detected the Callbox will turn on and automatically transmit the Sensor On alert or Sensor ON voice message. The Callbox is then in normal operating mode and will automatically turn itself off after a programmed period of no activity as described in the Automatic Turn-Off topic in this section. For Sensor Turn-On operation the Sensor Turn-On jumper must be placed into the “Turn-On” position. Refer to FIG-1 below for correct placement of the jumper. If the Sensor Input is not used the jumper placement has no effect on Callbox operation. Relay Normally open 6 5 4 3 2 1 Sensor turn ON
RQX DMR-Series Wireless Callbox Installation Instructions Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 7 CALLBOX CONTROLS AND CONNECTORS .............................................. SMB RF Connector SMB style RF connector for external antennas. The antenna jumper must be in the “SMB” position when using the SMB RF connector. Internal Antenna An internal antenna is etched and/or secured to the PCB. When used, the antenna jumper must be in the “ANTENNA” position. Antenna Jumper The antenna jumper connects either the internal antenna or the SMB RF connector. Sensor Turn-On Jumper The Sensor Turn-On jumper can be set to turn-on the radio whenever the Sensor Input is pulled low. (See FIG-1) Relay Polarity Jumper The Relay Polarity jumper can set the relay output to normally open or normally closed. (See FIG-1) Case Screws A T-25 Torx screw is located in each corner of the case front. These 4 screws are used to secure the case front containing the radio, to the case back that contains the batteries. Input/Output Connector The 6-pin, polarized connector is used to connect external input/output devices. This allows connection of an external 8 to 12 VDC input, an external DC level sensor input, and a 3A contact switch closure output. Microphone The microphone is installed on the PCB back side. Speaker Connector The internal speaker is connected to the radio printed circuit board with a polarized connector. On/PTT Connector The On/PTT switch is connected to the radio printed circuit board with a polarized connector. USB Programming Connector A Mini-USB style connector is used to connect the cable from the PC programmer to the radio. Program Button A small, momentary pushbutton is used for field programming the XD-Series Callbox. Program Display A single digit LED display is used during field programming of the radio. Battery Holder The battery holder inside the case back is used for the installation of D-cell alkaline batteries. Refer to the labels beneath the cells for correct installation of the batteries. Battery Mating Connectors Polarized, 2-pin mating connectors are used to connect the batteries to the radio circuit board. SMB RF port Internal antenna USB programming I/O connector Program display Program button ON/PTT connector Speaker connector Relay NC/NO jumper Sensor Turn ON/Normal NXDN board Battery mating connector Fig 2 Features
RQX DMR-Series Wireless Callbox Installation Instructions Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 8 DMR-SERIES CALLBOX INSTALLATION INSTRUCTIONS ............................... The DMR-Series Callbox can be mounted to virtually any surface using the mounting brackets included with the product. Choose a type of screw thread and screw length which will hold firmly in the surface to which the unit will be mounted. MOUNTING THE DMR-SERIES CALLBOX 1. Loosen the (4) screws in the front corners of the case and separate the case front from the case back. 2. Install new D-cell alkaline batteries into the battery holder. Refer to FIG-2, or the labels beneath the cells, for correct installation of the batteries. 3. If required, program the radio. Refer to the programming section of this manual for details. 4. Disconnect the battery mating connectors. Set the case front containing the radio circuit board aside. 5. Install the mounting brackets included with the product to the XD-Series Callbox case back. The recommended installation is with the brackets on each side as shown, installing the brackets top and bottom may reduce radio range. 6. Position the case in the chosen installation location and secure it in place with four screws. CAUTION Do not drill or penetrate the DMR-Series Callbox case with any additional holes. Use only the mounting brackets included with the product. 7. Reconnect the battery mating connectors between the case front and case back. 8. Fasten the case front to the case back with the four (4) corner screws. COVERAGE Depending on the unit location and installation, the DMR-Series Callbox can cover up to 1 mile line of sight. To in-crease range, use an external antenna that is mounted higher. Contact RITRON for a RAM-1545 Magnet Mounted Antenna. OPTIONAL DMR-SERIES CALLBOX PEDESTAL MOUNTING BRACKET INSTALLATION INSTRUCTIONS ................................................................ The DMR-Series Callbox can be mounted to a gooseneck pedestal or a post using the optional RQX-XD-GN mounting bracket. The RQX-XD-GN includes hardware necessary to attach the bracket to the Callbox, but does not include hardware for attaching to a gooseneck pedestal or a post. MOUNTING THE DMR-SERIES CALLBOX TO A GOOSENECK PEDESTAL 1. Loosen the (4) screws in the front corners of the case and separate the case front from the case back. 2. Install new D-cell alkaline batteries into the battery holder. Refer to FIG-2, or the labels beneath the cells, for correct installation of the batteries. 3. If required, program the radio. Refer to the programming section of this manual for details. 4. Disconnect the battery mating connectors. Set the case front containing the radio circuit board aside. 5. Install one half of the optional RQX-Q-GN mounting bracket to the DMR-Series Callbox case back as shown at top right. 6. Reconnect the battery mating connectors between the case front and case back. 7. Fasten the case front to the case back with the four (4) corner screws. 8. Install the other half of the optional RQX-Q-GN mounting bracket to a gooseneck pedestal or a post with the folded sides of the bracket to the sides. The hardware necessary to attach to a gooseneck pedestal or a post is not included with the RQX-Q-GN. 9. Mate the mounting bracket on the DMR-Series Callbox to the bracket on the gooseneck pedestal or a post as shown at bottom right and secure with the 4 screws included with the RQX-Q-GN. !
RQX DMR-Series Wireless Callbox Installation Instructions Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 9 OPTIONAL Q-SERIES EXTERNAL ANTENNA INSTALLATION INSTRUCTIONS ...... Order Ritron PN 60201125 (Cable Assembly, RF SMB-BNC, Q-Series) 4a. BNC installed in the case top Position the connector so that the cable is routed as shown, downward toward the inside of the case back. 4b. BNC installed in the case back Position the connector so that the cable is routed as shown, downward toward the bottom of the case. 4c. Once positioned, tighten the ½” nut while holding the BNC connector in place with a ½” open end wrench. 1. The antenna connector can be installed in one of the two locations shown, on the case top or case back. Using the center pilot hole at the desired location, drill a 1/2 inch hole for the BNC antenna connector. 3. From the inside of the case insert the BNC connector through the hole and secure with the flat washer, lockwasher and 1/2” nut. 2. Before installing the BNC connector into the case, place the sealing washer on the connector as shown. Be sure it is completely seated in the recessed area and is flat, with no twist or binding. 5. Once the BNC antenna con-nector is installed on the case, plug the SMB RF connector into the mat-ing connector on the RQX PCB and place the antenna jumper into the ANT position as shown (See page 6 for additional details) 6. With the external antenna con-nected to the BNC connector, tightly wrap the entire connection with the black silicon tape included in the 60201125 antenna connector kit.
RQX DMR-Series Wireless Callbox Field Programming Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 10 DMR-SERIES FIELD PROGRAMMING OVERVIEW ...................................... Program Codes Table Codes Enter a 2-digit or 3-digit Frequency code from Table 1. Enter a 3-digit Operation Code Enter 3-digit Features Codes Enter any 2-digit or 3-digit RQX Feature code from Table 5 to:  Enable or disable Call Tone.  Enable or disable external power loss alert.  Enable or disable Automatic Turn-Off.  Enable or disable Busy Channel TX Inhibit.  Set microphone gain fixed or AGC.  Set RQX Reset Time.  Set switch output operation.  Reset RQX to Factory default programming.  Record and Playback Voice Messages. Enter the desired Speaker Volume Level as a 2–digit number from 20 – 99. Enter 1 to 7 for the desired DMR function then the 1 to 8 digit ID code (see table 8) Enter 1 to 7 to read out the desired DMR 1 to 8 digit code (see table 8) Place the DMR-Series Callbox into Program mode. Use PROGRAM button to scroll to one of the following Program Code characters: F C A U n r Pause, a hyphen will appear on the display. Using the PROGRAM button, enter the desired Table Code. Press PTT button to save programming entry. Press PTT button a second time to Exit programming. or Proceed with next program entry.
RQX DMR-Series Wireless Callbox Field Programming Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 11 HOW TO FIELD PROGRAM FREQUENCY CODES ....................................... To match other radios, the owner can select Frequency Codes from Table 1, on page 12. In our example, we will program an RQX-417DMR to operate on the "Brown Dot" frequency of 464.500 MHz. NOTES: 1. Refer to Table 1 on page 12 to determine the two-digit frequency code and write it down. 3. Loosen the (4) screws in the front corners of the case. 4. Separate the case front from the case back, leaving the batteries connected to the radio. Make sure the unit has batteries installed. NOTE: The voltage of the batteries must be greater than 3.3 VDC to program properly. 5. Press and release the ON/PTT button on the front of the unit to turn the radio on. 6. Press and HOLD the Program Button (See FIG-2 on page 7 for location). A "P" will appear on the program display as you enter program mode and the radio will beep rapidly. 7. Release the program button after the beeping has stopped. The radio will emit a triple beep indicating that the radio is in program mode and a hyphen will appear on the program display. 8. Click the Program button until the program display shows the Program Code “F”. Pause—the radio will sound a low tone and show a hyphen across the center of the display to indicate that it is ready to accept the 2 or 3-digit Frequency code from Table 1. 9. Enter the 1st digit of the frequency code by clicking the Program button until the program display shows the desired number. Pause—the radio will sound a low tone and show a hyphen across the center of the display to indicate that it is ready to accept the next digit. 10. Enter the 2nd digit of the frequency code by clicking the Program button until the program display shows the desired number. Pause—the radio sounds a low tone and will show a hyphen across the center of the display to indicate that it is ready to accept the next digit. 11. If necessary, enter the 3rd digit of the frequency code by clicking the Program button until the program display shows the desired number. Pause—the radio sounds a low tone and will show a hyphen across the center of the display to indicate that it is ready to accept the next digit. 17. Press and release the ON/PTT button to save your programming. A triple beep will sound to indicate that programming was successful and a hyphen will appear on the program display. The radio is now ready for another program entry. NOTE: An error tone will sound if you attempt to save an incorrect code, an "E" will appear on the display. Check the digits you are attempting to enter, then re-enter. This will also occur if the radio frequency has been PC programmed to something other than one of the table codes from Table1. 18. Once you have made your final program entry, press the ON/PTT button a final time to turn the radio off. Turn the radio back on for normal operation. 22
RQX DMR-Series Wireless Callbox Field Programming Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 12 TABLE 1: PROGRAMMABLE FREQUENCY CODES ....................................... UHF Business Band Models Code Frequency Color Dot BW 09 469.2625 12.5 † 10 462.5750 White Dot 12.5 † 11 462.6250 Black Dot 12.5 † 12 462.6750 Orange Dot 12.5 † 13 464.3250 12.5 † 14 464.8250 12.5 † 15 469.5000 12.5 † 16 469.5500 12.5 † 17 463.2625 12.5 † 18 464.9125 12.5 † 19 464.6000 12.5 † 20 464.7000 12.5 † 21 462.7250 12.5 † 22 464.5000 Brown Dot 12.5 23 464.5500 Yellow Dot 12.5 24 467.7625 J 12.5 25 467.8125 K 12.5 26 467.8500 Silver Star 12.5 27 467.8750 Gold Star 12.5 28 467.9000 Red Star 12.5 29 467.9250 Blue Star 12.5 30 461.0375 12.5 31 461.0625 12.5 32 461.0875 12.5 33 461.1125 12.5 34 461.1375 12.5 35 461.1625 12.5 36 461.1875 12.5 37 461.2125 12.5 38 461.2375 12.5 39 461.2625 12.5 40 461.2875 12.5 41 461.3125 12.5 42 461.3375 12.5 43 461.3625 12.5 44 462.7625 12.5 45 462.7875 12.5 46 462.8125 12.5 47 462.8375 12.5 48 462.8625 12.5 49 462.8875 12.5 50 462.9125 12.5 51 464.4875 12.5 52 464.5125 12.5 53 464.5375 12.5 54 464.5625 12.5 55 466.0375 12.5 56 466.0625 12.5 57 466.0875 12.5 58 466.1125 12.5 59 466.1375 12.5 60 466.1625 12.5 61 466.1875 12.5 62 466.2125 12.5 63 466.2375 12.5 64 466.2625 12.5 65 466.2875 12.5 UHF Business Band Models Code Frequency Color Dot BW 66 466.3125 12.5 67 466.3375 12.5 68 466.3625 12.5 69 467.7875 12.5 70 467.8375 12.5 71 467.8625 12.5 72 467.8875 12.5 73 467.9125 12.5 74 469.4875 12.5 75 469.5125 12.5 76 469.5375 12.5 77 469.5625 12.5 78 462.1875 12.5 79 462.4625 12.5 80 462.4875 12.5 81 462.5125 12.5 82 467.1875 12.5 83 467.4625 12.5 84 467.4875 12.5 85 467.5125 12.5 86 451.1875 12.5 87 451.2375 12.5 88 451.2875 12.5 89 451.3375 12.5 90 451.4375 12.5 91 451.5375 12.5 92 451.6375 12.5 93 452.3125 12.5 94 452.5375 12.5 95 452.4125 12.5 96 452.5125 12.5 97 452.7625 12.5 98 452.8625 12.5 99 456.1875 12.5 100 456.2375 12.5 101 456.2875 12.5 102 468.2125 12.5 103 468.2625 12.5 104 468.3125 12.5 105 468.3625 12.5 106 468.4125 12.5 107 468.4625 12.5 108 468.5125 12.5 109 468.5625 12.5 110 468.6125 12.5 111 468.6625 12.5 112 456.3375 12.5 113 456.4375 12.5 114 456.5375 12.5 115 456.6375 12.5 116 457.3125 12.5 117 457.4125 12.5 118 457.5125 12.5 119 457.7625 12.5 120 457.8625 12.5 121 461.3175 12.5 122 464.8375 12.5 VHF Business Band Models Code Frequency Color Dot BW 03 151.6250 Red Dot 12.5 † 04 151.9550 Purple Dot 12.5 † 05 151.9250 12.5 † 06 154.5400 12.5 † 07 154.5150 12.5 † 08 154.6550 12.5 † 09 151.6850 12.5 † 10 151.7150 12.5 † 11 151.7750 12.5 † 12 151.8050 12.5 † 13 151.8350 12.5 † 14 151.8950 12.5 † 15 154.4900 12.5 † 16 151.6550 12.5 † 17 151.7450 12.5 † 18 151.8650 12.5 † 24 151.7000 12.5 25 151.7600 12.5 26 152.7000 12.5 † 27 152.8850 12.5 28 152.9150 12.5 29 152.9450 12.5 30 151.5125 12.5 31 154.5275 12.5 32 153.0050 12.5 33 158.4000 12.5 34 158.4075 12.5 Notes † Frequency code was 25 KHz bandwidth prior to the 2013 FCC Narrowband Mandate.  BW is the bandwidth in kHz.  12.5 kHz indicates a narrow band channel, 25 kHz indicates a wide band channel.  If the callbox has been PC pro-grammed to a non-table frequencies it cannot be changed via field program-ming. Code 999 will appear when read out.
RQX DMR-Series Wireless Callbox Field Programming Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 13 CANADIAN FREQUENCY CODES ........................................................... Canada Models UHF Business Band Code Frequency Color Dot BW 01 458.6625 12.5 02 469.2625 12.5 Canada Models VHF Business Band Code Frequency Color Dot BW 01 151.055 12.5 02 151.115 12.5 OPERATION CODES 401 No Switch  Disables all switch, paging and Listen In operation. No decoding required. 402 No Switch, Paging Paging enabled uses Primary Decode code only. 403 No Switch, Listen In Listen In operation uses Secondary code only. 404 No Switch, Paging, Listen In Paging operation using Primary Decode code, Listen In operation using Secondary Decode code. 405 Switch On when called Switch closes (e.g. strobe light turns on) when Callbox 1st receives a call. Switch opens (e.g. stobe light turns off) as soon as the PTT is pressed, or if the Callbox has not been used (transmit or receive) for a period of time longer than RQX Reset Time. No decoding required. 406 Switch On when called, Paging Paging enabled uses Primary Decode code only. 407 Switch On when called, Listen In Listen In operation uses Secondary code only. 408 Switch On when called, Paging, Listen In Paging operation using Primary Decode code, Listen In operation using Secondary Decode code. 409 Switch On when active Switch is closed (e.g. strobe light turns on) as long as Callbox is in use. Switch opens (e.g. stobe light turns off) when Callbox has not been used (transmit or receive) for a period of time longer than RQX Reset Time. No decoding required. 410 Switch On when active, Paging Paging enabled uses Primary Decode code only. 411 Switch On when active, Listen In Listen In operation uses Secondary code only. 412 Switch On when active, Paging, Listen In Paging operation using Primary Decode code, Listen In operation using Secondary Decode code. 413 Switch On when active with Turn Off code Switch is closed (e.g. strobe light turns on) when the Callbox receives or transmits a message, and will remain on until the correct Secondary Decode Code is received. No Primary code required. 414 Switch On when active with Turn Off code Paging enabled uses Primary Decode code. Secondary code is used for Paging Switch Turn Off. 415 GateGuard® Switch momentary Switch is closed for 1 second when the correct Primary Decode Code is received. No Secondary Decode code required. 416 GateGuard® Switch momentary, Listen In Momentary switch operation uses Primary Decode Code, Listen In uses Secondary Decode code. 417 GateGuard® Switch toggle Switch alternately closes and opens when the correct Primary Decode Code is received. No Secondary Decode code required. 418 GateGuard® Switch toggle, Listen In Toggle switch operation uses Primary Decode Code, Listen In uses Secondary Decode code. 419 GateGuard® Switch On/Off code Switch is closed when the correct Primary Decode Code is received, and opened when the correct Secondary Decode Code is received.
RQX DMR-Series Wireless Callbox Field Programming Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 14 TABLE 4: PAGING, GATEGUARD® AND LISTEN IN DECODE CODES Code Feature Key Description Primary Decode Features 510 Primary Ring Tone OFF No Ring signal on Primary decode. 511 Primary Ring Tone ON  Callbox will sound a Ring signal in the speaker upon Primary decode. 520 Primary Transpond OFF No Transpond transmission on Primary decode. 521 Primary Transpond ON  Callbox will transmit a Transpond tone to acknowledge Primary decode. Secondary Decode Features 550 Secondary Ring Tone OFF  No Ring signal on Secondary decode. 551 Secondary Ring Tone ON Callbox will sound a Ring signal in the speaker upon Secondary decode. 560 Secondary Transpond OFF  No Transpond transmission on Secondary decode. 561 Secondary Transpond ON Callbox will transmit a Transpond tone to acknowledge Secondary decode Listen In Time Features 581 Listen In 5 seconds  The Callbox will automatically transmit for a period of time equal to the Listen 582 Listen In 10 seconds In Time when the correct Secondary Decode Code is 583 Listen In 20 seconds received. 584 Listen In 30 seconds KEY:  The Callbox is set from the factory with these options enabled.
RQX DMR-Series Wireless Callbox Field Programming Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 15 HOW TO FIELD PROGRAM FEATURE CODES ............................................. The DMR-Series Callbox can be field programmed for a number of advanced features. Refer to Table 5 for the two or three digit codes available for field programming. In our example we will program an RQX-417 for an RQX Reset Time of 30 seconds. 1. Refer to Table 5 to determine the two or three-digit feature code and write it down. 2. Loosen the (4) screws in the front corners of the case. 3. Separate the case front from the case back, leaving the batteries connected to the radio. Make sure the unit has batteries installed. NOTE: The voltage of the batteries must be greater than 3.3 VDC to program properly. 4. Press and release the ON/PTT button on the front of the unit to turn the radio on. 5. Press and HOLD the Program Button (See FIG-2 on page 7 for location). A "P" will appear on the program display as you enter program mode and the radio will beep rapidly. 6. Release the program button after the beeping has stopped. The radio will emit a triple beep indicating that the radio is in program mode and a hyphen will appear on the program display. 7. Click the Program button until the program display shows the Program Code “A”. Pause—the radio will sound a low tone and show a hyphen across the center of the display to indicate that it is ready to accept a 2-digit or a 3-digit Feature code. 8. Enter the 1st digit of the feature code by clicking the Program button until the program display shows the desired number. Pause—the radio will sound a low tone and show a hyphen across the center of the display to indicate that it is ready to accept the next digit. 9. Enter the 2nd digit of the feature code (if necessary) by clicking the Program button until the program display shows the desired number. Pause—the radio sounds a low tone and will show a hyphen across the center of the display to indicate that it is ready to accept the next digit. 10. Enter the 3rd digit of the feature code (if necessary) by clicking the Program button until the program display shows the desired number. Pause—the radio sounds a low tone and will show a hyphen across the center of the display to indicate that it is ready to accept the next digit. 11. Press and release the ON/PTT button to save your programming. A triple beep will sound to indicate that programming was successful and a hyphen will appear on the program display. The radio is now ready for another program entry. NOTE: An error tone will sound if you attempt to save an incorrect code, an "E" will appear on the display. Check the digits you are attempting to enter, then re-enter. 12. Once you have made your final program entry, press the ON/PTT button a final time to turn the radio off. Turn the radio back on for normal operation. 04
RQX DMR-Series Wireless Callbox Field Programming Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 16 TABLE 5: ADVANCED FEATURE CODES ............................................... Code Feature Key Description RQX Reset Time 01 5 seconds RQX Reset Time is the length of time the RQX Callbox can remain inactive (not 02 10 seconds  receiving or transmitting) before it automatically shuts off. 03 20 seconds 04 30 seconds 05 45 seconds 06 1 minute 07 2 minutes 08 3 minutes 09 4 minutes Special Features 21 Reset to Factory Defaults Resets all Callbox features that can be field programmed to Factory default programming. 22 Display Radio Revision Callbox will display a sequence of 6 digits to identify operating code revision. This is helpful when troubleshooting the radio. 230 Disable external power loss alert  Disables the External +12 VDC “Loss of power” notification and reverts back to “Low Battery” notification. 231 Enable external power loss alert Enables the External +12 VDC “Loss of power” notification feature. 240 Disable Auto Turn-Off Callbox will remain on at all times. This mode of operation is not recommended for battery-powered applications. 241 Enable Auto Turn-Off  Callbox will automatically turn off when it has not been used (transmit or receive) for a period of time longer than the RQX Reset Time. 250 Disable Busy Channel TX Inhibit  Callbox will transmit whenever the PTT is pressed, regardless of any received signal. 251 Enable Busy Channel TX Inhibit Callbox cannot transmit when there is a received signal. A “busy signal” will be heard on the Callbox speaker when the PTT is pressed and a received signal is present. 260 Fixed Mic Gain Places the microphone into a fixed gain mode which can be experientally determined by selection various settings for the input gain from 0 to 255. Lower fixed gains may be desired for high background ambient noise situations. This number can only be programmed via PC. 261 Mic Gain is AGCed  Microphone gain adjusts to the loudness of the speaker’s voice. Higher background noise will be present compared to fixed gain. 270 271 280 Call Tone OFF Disables Call Tone. 281 Call Tone ON - Low  When PTT button is initially pressed a Call Tone will be transmitted at a low level. 282 Call Tone ON – High When PTT button is initially pressed a Call Tone will be transmitted at a high level. Record Voice Messages 31 Voice Alert (4 sec. max) Once recorded, the message is transmitted when the PTT is 1st pressed. 32 Greeting Message (12 sec. max) Once recorded, the message plays on speaker when the PTT is 1st pressed. 33 Sensor Detect On (4 sec. max) Once recorded, the messae is transmitted when the Sensor Input is pulled low. 34 Sensor Detect Off (4 sec. max) Once recorded, the message is transmitted when the Sensor Input is pulled high. 35 Low Battery (4 sec. max) Once recorded, the message is transmitted when low battery voltage is detected. 36 Power Fail (4 sec. max) Once recorded, the message is transmitted when a +12VDC power fail is detected. Play Voice Messages 41 Voice Alert Plays the recorded message on the speaker for review. 42 Greeting Message 43 Sensor Detect On 44 Sensor Detect Off 45 Low Battery 46 Power Fail KEY:  The Callbox is set from the factory with these options enabled.
RQX DMR-Series Wireless Callbox Field Programming Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 17 TABLE 5: ADVANCED FEATURE CODES (CONTINUED)............................... Code Feature Key Description Erase Voice Messages 51 Voice Alert Erases the recorded message. 52 Greeting Message 53 Sensor Detect On 54 Sensor Detect Off 55 Low Battery 56 Power Fail Resend Voice Alert Message 60 0 Re-Sends  Number of times the Voice Alert message will be resent. The period of time between 61 1 Re-Sends resends is the RQX Reset Time. Resend is terminated when the Callbox receives a 62 2 Re-Sends response transmission. 63 3 Re-Sends 64 4 Re-Sends 65 5 Re-Sends Programming Readout Codes 81 Frequency Code Display will sequentially show the programmed 2 or 3-digit Frequency Code. (1) 82 83 84 RQX Reset Time Display will sequentially show the programmed 2-digit RQX Reset Time Code.(5) 85 Switch Operation Display will sequentially show the programmed 2-digit Switch Operatiion Code. 86 Listen In Time Display will sequentially show the programmed 2-digit Listen In Time Code. (4) 87 Receive Volume Level Display will sequentially show the programmed 2-digit Receive Volume Level Code.(4) 88
RQX DMR-Series Wireless Callbox Programmable Features Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 18 PC PROGRAMMABLE DMR-SERIES CALLBOX FEATURES ........................... The DMR-Series Callbox has a variety of programmable features that determine how your callbox operates. Some of these features can be Field Programmed (FP) by you without using special tools, while other features can only be Programmed (PC) with a PC and RQX Series PC Programmer RQX-PCPS-1.0 or higher. Contact your Ritron dealer or the factory for details. Glossary of Terms Intercom Mode The Automatic Turn-Off feature has been disabled and the Callbox is able to receive calls at any time. Sleep (analog) If Automatic Turn-Off is DISABLED and Battery Saver is ENABLED the Callbox will go into a low current Sleep Time when it is not being used, waking up periodically to check for a received message. Pressing the ON/PTT button will wake-up the radio immediately. Wake-Up (analog) When Battery Saver is ENABLED and the Callbox has entered the low current Sleep state, the radio will wake-up periodically to check for a received message. The Sleep Time is set by the Battery Saver Sleep Time. No Activity Time A continuous period of time where the Callbox is not sending or receiving a call. TABLE 6: PC PROGRAMMABLE FEATURES ............................................ Feature Key Description Field Programming Enable This option is ENABLED as the Factory Default setting. This permits all Field Programmable features (FP) to be field programmed by you. If DISABLED, the features can only be programmed using special Ritron PC Programming software. Send Call Tone  The Factory Default setting has the Call Tone feature ON (refer to “HOW TO FIELD PROGRAM FEATURE CODES” on page 19). The callbox can be programmed to transmit a Call Tone if the Reset Time has expired and the ON/PTT button is pressed. This will alert system users that the call is originating from the callbox. Speaker Volume  The Factory Default setting is medium volume. Field Programming or PC Programming allows any volume level between 20 – 100%. A lower speaker volume reduces audio distortion and provides a more natural sound. For best performance, do not set the volume any higher than is necessary for your application. Automatic Turn-Off  This feature is ENABLED as the Factory Default setting. The callbox will turn OFF when the RQX Reset Time has expired. The Reset Time is a pre-programmed amount of time of “no activity” (no calls transmitted, no calls received) before the callbox turns OFF in order to conserve battery life. The callbox can be turned back ON when the ON/PTT button is pressed. This is the recommended mode of operation for all battery only powered applications. If Automatic Turn-OFF is NOT selected the callbox does NOT completely turn OFF, but remains in the Intercom mode, allowing the callbox to receive calls at any time. Operating the callbox with Automatic Turn-Off DISABLED significantly increases battery drain, and is therefore NOT recommended for battery only powered applications. Battery life can be increased using the Battery Saver Enable feature detailed in this section. RQX Reset Time  Set from the factory for 10 seconds, the RQX Reset Time can be Field Programmed to 9 different times ranging from 5 seconds to 4 minutes, and PC programmed for 5-255 seconds. A shorter RQX Reset Time will result in increased battery life. In standard Automatic Turn-Off operation a longer RQX Reset Time will allow more time for a response before the Callbox turns off. RQX Reset Time defines the Inactivity Time allowed before the Callbox: • Turns Off if Automatic Turn-Off is ENABLED. • Enters Battery Saver mode if Battery Saver is ENABLED. • Resets 2-Tone, DTMF or Selcall Paging Decode. • Automatically opens the Switch output. KEY:  Feature is Field Programmable.
RQX DMR-Series Wireless Callbox Programmable Features Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 19 TABLE 6: PC PROGRAMMABLE FEATURES (CONTINUED) ........................... Feature Key Description Battery Saver Enable When the DMR-Series Callbox is programmed to operate with Automatic Turn-Off disabled, Battery Saver can increase battery life in both internal and external battery powered applications. With Battery Saver Enable, the callbox will periodically Wake-Up and listen for a received signal before returning to a low current Sleep state. The time between Wake-Up states can be PC programmed between 0.5 - 8 seconds with the Battery Saver Sleep Time setting. A longer time between Wake-Up states will result in increased battery life. The callbox immediately leaves Battery Saver mode any time the ON/PTT Button is pressed or a signal is received, and will not return to Battery Saver until the period of no activity exceeds the RQX Reset Time. Power Fail Alert Tone  By selecting the +12 VDC Power Fail Alert Tone feature the callbox will look for a loss of the +12 VDC power source. The callbox will immediately transmit an Alert Tone to notify personnel that the +12 VDC source has been lost and is now operating on battery back-up. The callbox will transmit an Alert Tone once every hour until the +12 VDC power source is restored or until the back-up batteries are exhausted. Even if this feature is NOT selected, it will always revert to Back-up Battery power, see page 5 for details. Microphone Gain  The Microphone can be placed in FIXED or AGC gain mode. The AGC mode generaly works well for applications where the speakers voice level can varry greatly. However is quite periods of speech background noise will rise due to increasing gain. In high background noise applications, using the fixed gain mode with a lower number programmed in the text box will decrease background noise transmitted by the Callbox. The caller will need to get closer to the callbox when speaking but overall background noise will be less. The fixed gain is programmable from 0 to 255. Listen In  Listen In allows remote activation of the Callbox transmitter for a programmed period of time when the correct DMR code is decoded. This feature, turned OFF by default, can be Field Programmed to 4 different transmit times ranging from 5-30 seconds and PC programmed for 1-255 seconds. The DMR Decode Code required to activate the feature can be Field Programmed for the 8 digit DMR ID. Busy Channel TX Inhibit  With this feature enabled the Callbox cannot transmit when there is a received signal. A “busy signal” will be heard on the Callbox speaker when the PTT is pressed and a received signal is present. Busy Channel TX Inhibit is disabled from the factory. Sensor/Contact Closure Input (not programmed) The Callbox will send a warning tone when a change in the Sensor Input is detected. The Sensor Input will respond to an OPEN or CLOSED switch. Transmit Beep Enable This feature is turned on from the factory to provide a short beep in the Callbox speaker any time the ON/PTT button is pressed. This assures the Callbox user that the radio has turned on and is ready to transmit their message. With this feature disabled the Callbox will only beep when the radio is first turned on. RX Courtesy Beep Enable In high noise environments it is sometimes difficult to determine when a received message has ended. With the RX Courtesy Beep enabled the Callbox will sound a short beep on the speaker at the end of each received transmission. TX Time Out Time Set from the factory for 60 seconds, the TX Time Out Time can be PC programmed for 1-255 seconds. This sets the length of time the Callbox can transmit continuously. If the ON/PTT button is held down longer then the TX Time Out Time will allow, the radio will stop transmitting and a “Busy Signal” will be heard in the speaker until the button is released. KEY:  Feature is Field Programmable.
RQX DMR-Series Wireless Callbox Programmable Features Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 20 INTERCOM (ALWAYS ON) PROGRAMMING ............................................ The DMR-Series Callbox can be Field or PC programmed by the factory or by your Ritron dealer to operate as a two-way intercom. When operating as an intercom the Automatic Turn-Off must be DISABLED so that the radio will remain ON in a “intercom” mode. The callbox can receive a call from another radio at any time. The higher current requirements of Intercom operation make it undesirable in battery powered only installations. It is recommended that you power the callbox using +12 VDC capability. See page 5. Required Radio Programming: Automatic Turn-Off....................................................................................................................... (Field or PC Programmable) This feature must be DISABLED via Field or PC programming for the callbox to remain ON at all times. Other Programmable Features to Consider: Battery Saver ...................................................................................................... (PC Programmable) Battery Saver can be used to increase battery life in battery powered applications. With Battery Saver enabled, the callbox will periodically “wake-up” and listen for a received signal before returning to a low current “sleep” mode. The Sleep Time can be PC programmed between 0.5 - 8 seconds. A longer sleep time will result in increased battery life, but may result in missed calls. Busy Channel TX Inhibit .............................................................................................................. (Field or PC Programmable) If ENABLED this feature prevents you from talking over someone else on the same channel even if they are using a different tone code. The radio will beep a series of long, low tones that sounds like a “busy signal” when you press the ON/PTT button. FEATURES TO USE WITH INTERCOM (ALWAYS ON) PROGRAMMING Programming for Selective Calling: DMR Paging Decode ..................................................................................................................... (Field or PC Programmable) This allows selective calling to a DMR-Series Callbox in a radio system where there is more than one Callbox. When the Callbox is programmed for DMR decode in Intercom (Always-On) mode it will sound an alert tone on the Callbox speaker, similar to a telephone ring tone, whenever the DMR page has been successfully decoded. This will alert any users in the immediate area that there is an incoming call on the Callbox. Ring Tone ....................................................................................................................................... (Field or PC Programmable) Ring Tone must be set to sound the alert tone on the Callbox speaker when a DMR Page is successfully decoded. Ring Tone is enabled from the factory. Switch Output Programming: Switch on When Called ................................................................................................................. (Field or PC Programmable) This will close the internal Switch Output whenever the radio receives a call after an Inactivity Time that exceeds the RQX Reset Time. The switch will remain closed until the ON/PTT button is pressed or the RQX Reset Time expires. The Switch Output could be used to turn on a light or activate an alarm to notify users in the area that an incoming call was present.
RQX DMR-Series Wireless Callbox Programmable Features Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 21 SWITCH OUTPUT OPTIONS (ALLOWS CONTROL OF AN EXTERNAL DEVICE) .. (e.g., a gate controller, a strobe light, or any relay controlled device.) The DMR-Series switch output is a simple 3-Amp relay contact closure that can be used to OPEN and CLOSE a gate, switch on a light, sound an alarm or any other application where remote control of an ON/OFF switch is required. The DMR-Series Callbox can be programmed to OPEN and CLOSE the Switch Output when one of the following programmed conditions is met. The DMR-Series Callbox can be programmed to alternately OPEN and CLOSE the switch using a DMR code, or can be PC programmed for separate OPEN and CLOSE codes. Field programming offers DMR IDs that range from 1 to 65519. No Switch........................................................................................................................................... (Field or PC Programmable) Select this option for no switch operation. Switch On When Called ............................................................................................................... (Field or PC Programmable) With this option selected the switch will CLOSE when the Callbox first receives a call. The switch will remain CLOSED until the ON/PTT button is pressed or the RQX Reset Time expires. This option is not applicable if the Callbox is programmed for Automatic Turn-Off. Switch On When Callbox in Use .............................................................................................. (Field or PC Programmable) This option will CLOSE the switch when the Callbox first sends or receives a call. The switch will remain closed until the RQX Reset Time expires, which also turns the radio off if it is programmed for Automatic Turn-Off. Switch On When Active with Turn-Off Code ...................................................................................... (Field or PC Programmable) This option operates the same as Switch On When Callbox in Use with the added ability to OPEN the switch when a unique DMR Turn-Off Code is received. Unlike the Switch On When Callbox in Use feature, the switch will not OPEN when the RQX Reset Time expires unless the Callbox is programmed for Automatic Turn-Off. GateGuard® – Momentary for 1 sec. ..................................................................................... (Field or PC Programmable) With this option selected the switch will momentarily CLOSE when a unique DMR code is received. The switch will remain CLOSED for the programmed period of time, programmable for 1-255 seconds. GateGuard® – Toggle .................................................................................................................... (Field or PC Programmable) With this option selected the switch will alternately OPEN and CLOSE when it receives a unique DMR code. After the code is received the Callbox will transmit a SINGLE BEEP if the switch has been OPENED and a DOUBLE BEEP if the switch has been CLOSED. The switch will open when the Callbox turns off if it is programmed for Automatic Turn-Off. GateGuard® – On Code / Off Code .......................................................................................... (Field or PC Programmable) When this option is selected the switch will CLOSE when a unique DMR code is received, and OPEN when a DMR Turn-Off code is received. The switch will OPEN when the Callbox turns off if it is programmed for Automatic Turn-Off.
RQX DMR-Series Wireless Callbox Voice Messages Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 22 AUTOMATIC VOICE MESSAGES ............................................................................................................................ The DMR-Series Callbox is equipped to use pre-recorded voice messages that notify radio system users when specific events occur. These unique voice messages are recorded and stored on the Callbox, and automatically played back when the associated event occurs. The DMR-Series Callbox supports 6 different message events and comes from the factory with no messages recorded. To activate any of the 6 event messages simply record the voice message per the instructions in this manual. The recorded message can be played back for your review and re-recorded if necessary. You can erase any event message individually if you decide not to utilize that message. Greeting Message The Greeting Message is played on the RQX Callbox speaker when the push-to-talk button is first pressed. This message is used to give the Callbox user instruction on how to proceed. A typical message might be ‘Welcome to our facility. An attendant will be with you shortly.” The Greeting Message:  Is played on the RQX Callbox speaker only when the push-to-talk button is first pressed.  Will be re-played every time the push-to-talk button is pressed until the Callbox is answered.  Is not transmitted.  Can be up to 12 seconds long. Voice Alert Message The Voice Alert Message is transmitted automatically by the Callbox when the push-to-talk button is first pressed. Often used with the Call Tone feature, this message alerts radio system users that the Callbox has been activated. Typical messages might be “South delivery entrance”, “Curbside Lane 4” or “Main gate”. The Voice Alert Message:  Is transmitted automatically by the Callbox when the push-to-talk button is first pressed.  Will be re-transmitted every time the push-to-talk button is pressed until the Callbox is answered.  Is transmitted after the Greeting Message has played on the speaker. If the Greeting Message is not used, the Voice Alert Message will be heard on the speaker.  Will not be sent if the radio channel is busy when Busy Channel TX Inhibit feature has been enabled. Instead, it will wait for the channel to clear before transmitting.  Will be automatically re-transmitted periodically until the Callbox is answered if the Callbox has been programmed with the Automatic ID Re-Send feature.  Will be sent after the Call Tone if the Call Tone feature is enabled.  Is automatically sent ahead of Sensor Detect or Low Battery/Power Fail messages.  Can be up to 4 seconds long. Power Fail Message With the “External +12V Power Fail Alert” enabled the Power Fail Message is automatically transmitted when loss of external power is detected on the Callbox. It will not be sent if the radio channel is busy, but instead will wait for the channel to clear before transmitting. Also, the message alert is appended to the existing transmission, and the Call Tone and Voice Alert Message will only be sent if it was a part of the existing transmission. A typical message might be “Power failure”. The Voice Alert Message is sent immediately before the Power Fail/ Low Battery Message, so a typical transmission might be “South delivery entrance” followed by “Power Failure”. Make sure the message is recorded and enabled under the “Message” menu. . Low Battery Message The Low Battery Message is appended to a transmission when low voltage is detected on the 3 D cell battery pack on the Callbox provided the message is recorded and enabled. A typical message might be “Low battery” Sensor Detect On Message The Sensor Detect On Message is automatically transmitted when the Sensor Input is pulled low. Depending on the sensor used, a typical message might be “Door open”, “Motion detected” or “Vehicle present”. The Voice Alert Message is sent immediately before the Sensor Detect On Message, so a typical transmission might be “South delivery entrance” followed by “Door open”.
RQX DMR-Series Wireless Callbox Voice Messages Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 23 The Sensor Detect On Message:  Is automatically transmitted when the Sensor Input is pulled low.  Will not be sent if the radio channel is busy, but instead will wait for the channel to clear before transmitting.  Is sent after the Call Tone and the Voice Alert Message if the radio is programmed for those features.  Can be up to 4 seconds long. Sensor Detect Off Message The Sensor Detect Off Message is automatically transmitted when the Sensor Input is pulled high. Depending on the sensor used, a typical message might be “Door closed”, “Motion detected” or “Vehicle present”. The Voice Alert Message is sent immediately before the Sensor Detect Off Message, so a typical transmission might be “South delivery entrance” followed by “Door closed”. The Sensor Detect Off Message:  Is automatically transmitted when the Sensor Input is pulled high.  Will not be sent if the radio channel is busy, but instead will wait for the channel to clear before transmitting.  Is sent after the Call Tone and the Voice Alert Message if the radio is programmed for those features.  Can be up to 4 seconds long. AUTOMATIC ID RE-SEND ..................................................................... The DMR-Series Callbox can automatically re-send the Call Tone, Voice Alert Message, and DTMF or Selcall ANI a programmed number of times when a call is not immediately answered. This allows the Callbox to periodically repeat the Voice Alert Message without further input from the Callbox user. The periodic rate is determined by the RQX Reset Time. Following is an example of Automatic ID Re-Send programming and its effect: The Callbox is field programmed for:  Greeting Message “Welcome to Ritron, someone will be with you shortly”  Voice Alert Message “Main Entrance”  Call Tone ON  Automatic Turn-Off enabled  RQX Reset Time of 20 seconds  Automatic ID Re-Send set to 1 Here is how it will operate:  A guest presses the Callbox On/PTT button and the Greeting Message “Welcome to Ritron, someone will be with you shortly” is heard on the Callbox speaker.  If the radio channel is not being used the Callbox will transmit the Call Tone, followed by the Voice Alert Message “Main Entrance.” This will be heard by all system radio users, but not heard on the Callbox speaker.  If the Callbox is not answered within 20 seconds (RQX Reset Time) the Call Tone and Voice Alert Message will be re-transmitted (Automatic ID Re-Send).  If the Callbox is again not answered within 20 seconds (RQX Reset Time) it will turn off (if Automatic Turn-Off is enabled).  If the Callbox On/PTT button is pressed again at any time before it is answered the entire process described above is re-started.  If the Callbox is answered before it automatically turns off the Callbox operates as normal 2-way radio communication with no messages or Call Tone. Using Automatic ID Re-Send to Extend RQX Reset Time A Voice Alert Message does not have to be used to enjoy the benefits of Automatic ID Re-Send. This feature can also be used to extend the RQX Reset Time whenever the Callbox On/PTT button is 1st pressed, providing radio users additional time to respond to the Callbox. For example, if the Callbox is programmed for an RQX Reset Time of 10 seconds and Automatic ID Re-Send of 5, the Callbox will remain ON for 60 seconds (RQX Reset Time plus RQX Reset Time multiplied by number of Automatic ID Re-Send) after the On/PTT button is 1st pressed instead of 10 seconds (RQX Reset Time). Once the Callbox has been answered it will turn off after 10 seconds (RQX Reset Time) of inactivity.
RQX DMR-Series Wireless Callbox Voice Messages Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 24 HOW TO RECORD A VOICE MESSAGE ....................................................................................................... Recite your voice message a number of times before recording to be sure it can be completed in the time allowed. For best results speak directly into the Callbox microphone in a slow, clear voice. 1. Refer to Table 5 to determine the two-digit Record Code and write it down. 2. Loosen the (4) screws in the front corners of the case. 3. Separate the case front from the case back, leaving the batteries connected to the radio. Make sure the unit has batteries installed. NOTE: The voltage of the batteries must be greater than 3.3 VDC to record properly. 4. Press and release the ON/PTT button on the front of the unit to turn the radio on. 5. Press and HOLD the Program Button (See FIG-2 on page 7 for location). A "P" will appear on the program display as you enter program mode and the radio will beep rapidly. 6. Release the program button after the beeping has stopped. The radio will emit a triple beep indicating that the radio is in program mode and a hyphen will appear on the program display. 7. Click the Program button until the program display shows the Program Code “A”. Pause—the radio will sound a low tone and show a hyphen across the center of the display to indicate that it is ready to accept a 2-digit Record Voice Message Code. 8. Enter the 1st digit of the Record Code by clicking the Program button until the program display shows the desired number. Pause—the radio will sound a low tone and show a hyphen across the center of the display to indicate that it is ready to accept the next digit. 9. Enter the 2nd digit of the Record Code by clicking the Program button until the program display shows the desired number. Pause—the radio sounds a low tone and will show a hyphen across the center of the display to indicate that it is ready to accept the next digit. 10. Press and release the ON/PTT button. 11. Press and hold the Program button to begin recording the message. Speak directly into the microphone. NOTE: An error tone will sound if you attempt to enter an incorrect code, an "E" will appear on the display. Check the digits you are attempting to enter, then re-enter. 12. Release the Program button when you have completed the message. The message will be played back and a hyphen will appear on the program display. The radio is now ready to record another message, or for another program entry. 13. Once you have recorded your final message, press the ON/PTT button a final time to turn the radio off. Turn the radio back on for normal operation. 32
RQX DMR-Series Wireless Callbox Voice Messages Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 25 HOW TO PLAY A VOICE MESSAGE Recorded voice messages can be played back on the Callbox speaker for review. 1. Refer to Table 5 to determine the two-digit Play Code and write it down. 2. Loosen the (4) screws in the front corners of the case. 3. Separate the case front from the case back, leaving the batteries connected to the radio. Make sure the unit has batteries installed. NOTE: The voltage of the batteries must be greater than 6 VDC to record properly. 4. Press and release the ON/PTT button on the front of the unit to turn the radio on. 5. Press and HOLD the Program Button (See FIG-2 on page 7 for location). A "P" will appear on the program display as you enter program mode and the radio will beep rapidly. 6. Release the program button after the beeping has stopped. The radio will emit a triple beep indicating that the radio is in program mode and a hyphen will appear on the program display. 7. Click the Program button until the program display shows the Program Code “A”. Pause—the radio will sound a low tone and show a hyphen across the center of the display to indicate that it is ready to accept a 2-digit Play Recorded Message Code. 8. Enter the 1st digit of the Play Code by clicking the Program button until the program display shows the desired number. Pause—the radio will sound a low tone and show a hyphen across the center of the display to indicate that it is ready to accept the next digit. 9. Enter the 2nd digit of the Play Code by clicking the Program button until the program display shows the desired number. Pause—the radio sounds a low tone and will show a hyphen across the center of the display to indicate that it is ready to accept the next digit. 10. Press and release the ON/PTT button to begin playback of the message. If the message has not been recorded an error tone will sound and an "E" will appear on the display. NOTE: An error tone will sound if you attempt to enter an incorrect code, an "E" will appear on the display. Check the digits you are attempting to enter, then re-enter. 11. Once the message playback is complete a triple beep will sound and a hyphen will appear on the program display. The radio is now ready to playback another message, or for another program entry. 12. Once you have played your final message, press the ON/PTT button a final time to turn the radio off. Turn the radio back on for normal operation. HOW TO ERASE A VOICE MESSAGE If you decide not to use a voice message that is already recorded, it can be easily erased via field programming. Follow the “How to Play a Voice Message” instructions above using the Erase Code specified in Table 5. 42
RQX DMR-Series Wireless Callbox GateGuard® Application Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 26 CONFIGURING THE CALLBOX FOR A GATEGUARD® APPLICATION ....................................................................................................... The DMR-Series Callbox can be mounted to virtually any surface with four (4) ¼” panhead screws. Choose a type of screw thread and screw length which will hold firmly in the surface to which the unit will be mounted. MOUNTING the DMR-Series CALLBOX: ( Refer to FIG-3) 1. 2. Loosen the (4) screws on the front corners of the case and separate the case front from the case back. 3. Program the radio, if required. Refer to the programming section of this manual for details. To program the radio you must apply 8 to 12 VDC external power, or alkaline batteries. 4. Disconnect the battery holder from the radio and set the case front aside. 5. Carefully drill a hole in the DMR-Series Callbox case back as required for your external hook-up cable installation using one of the pilot locations on the case bottom or back. Extreme care must be taken not to damage the battery holder or batteries while drilling. 6. Install the 4 mounting brackets to the back of the Callbox case shown on page 8. The mounting brackets can be installed vertically, as shown, or horizontally. 7. CONNECTING THE SWITCH OUTPUTS TO AN EXTERNAL DEVICE a. Thread your external hookup cable from the external device you wish to control through the hole with approximately 4 inches of cable inside the DMR-Series case. b. Your external cable will be connected to the Callbox 6-conductor interface cable with wire nuts, dress your external wires accordingly (Refer to Table 7). c. With your selected hardware, secure and seal the conduit to ensure moisture and vandal resistant functions to the DMR-Series Callbox case.  Consult the manufacturer of the external device you are attempting to control for the recommended wire gauge.  Confirm that your application will NOT exceed the maximum rating of the on-board relay of 120 VAC @ 3 amp.  Make sure all power to the equipment is turned OFF or disconnected. CAUTION: The interface cable and wire nuts are to be positioned in the lower part of the case, away from the internal antenna. 8. Position the DMR-Series Callbox case in the chosen installation location and secure it in place with four screws through the mounting brackets. 9. Reconnect the battery mating connectors between the case front and case back. 10. Fasten the case front to the case back with the four (4) corner screws. TABLE 7: CALLBOX 6-CONDUCTOR INTERFACE CABLE ............................. Pin # Wire Color Description 6 Red External 12 VDC + input 5 Black External 12 VDC - input 4 Blue Switch Output + connection 3 Green Switch Output - connection 2 White Sensor Input + connection 1 Brown Sensor Input - ground ! ! Due to the wide variety of installation possibilities, RITRON does not provide the cables or hardware required to bring external connections into the Callbox.  When selecting your cable hardware be sure it will adequately seal the cable to the case.  Carefully study the internal construction of the Callbox and determine the location on the outside case where the external supply and GateGuard® hook-up will be brought in.  Consider clearance with your desired hardware.
RQX DMR-Series Wireless Callbox GateGuard® Application Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 27 INSTALLING THE CALLBOX 6-CONDUCTOR INTERFACE CABLE (60201124) ... Remove the battery holder and plate from the case back by removing the three T10 Torx mounting screws and washers. Using the center pilot hole, drill a 31/64 inch hole for the cable and Heyco strain relief/water seal. Install the Heyco strain relief as shown. Thread the 6-conductor cable through from the inside. Carefully route the 6-conductor cable toward the inside left edge of the case as shown. Pull the 6-conductor through as shown until there is less than ¼ inch of the gray sleeve showing through the strain relief. Use the Inside Retaining Nut to tighten to case, then tighten the Cable Sealing Nut. Inside Retaining Nut Outside Retaining Nut Sealing Nut Use the Cable Tie to secure the 6-conductor cables to the battery holder as shown. The 6-conductor cables will run beneath the battery holder. Do not tighten the Cable Tie at this time. Secure the battery holder to the case back with the three T10 Torx mounting screws and washers. The 6-conductor cables are routed beneath the battery holder as shown. WARNING! Be sure the wires are not trapped between the battery holder and the molded plastic mounting stud! Wires are routed below the stud as shown. Tighten the Tie Wrap after the battery holder is installed. Connect the 6-Conductor cable to the RQX DMR-Series radio.
RQX DMR-Series Wireless Callbox GateGuard® Application Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 28 OPTIONAL GATEGUARD® SETTING/FEATURES ......................................... The DMR-Series Callbox can be Field Programmed, or PC programmed using special software, for customized GateGuard® applications. Automatic Turn-Off........................................................................................................................ (Field or PC Programmable) This is ENABLED as the Factory Default setting. The callbox will turn OFF when the RQX Reset Time has expired. The Reset Time is a pre-programmed amount of time of “no activity” (no calls transmitted, no calls received) before the callbox turns OFF in order to conserve battery life. The callbox can be turned back ON when the ON/PTT button is pressed. This is the recommended mode of operation for all battery only powered applications. If Automatic Turn-Off is NOT selected the callbox does NOT completely turn OFF, but remains in the Intercom mode, allowing the callbox to receive calls at any time. Operating the callbox with Automatic Turn-Off DISABLED significantly increases battery drain, and is therefore NOT recommended for battery only powered applications. Battery life can be increased using the Battery Saver Enable feature detailed in this section. RQX Reset Time .................................................................................................................................... (Field or PC Programmable) This is set from the factory for 10 seconds, but can be Field Programmed to 9 different times ranging from 5 seconds to 4 minutes, and PC programmed for 5-255 seconds. A shorter RQX Reset Time will result in increased battery life. In standard Automatic Turn-Off operation a longer inactivity timer will allow more time for a response before the callbox turns OFF. Battery Saver Enable ......................................................................................................................................... (PC Programmable) When the DMR-Series Callbox is programmed to operate with Automatic Turn-Off DISABLED, Battery Saver can increase battery life in both internal or external battery powered applications. With Battery Saver Enable, the callbox will periodically Wake-Up and listen for a received signal before returning to a low current Sleep mode. The sleep time can be PC programmed between 0.5 - 8 seconds with the Battery Saver Sleep Time setting. A longer sleep time will result in increased battery life, but may result in missed calls. The callbox immediately leaves Battery Saver mode any time the ON/PTT Button is pressed or a signal is received, and will not return to Battery Saver until the period of no activity exceeds the RQX Reset Time. External +12 VDC Power Fail Alert Tone ............................................................................................ (PC or Field Programmable) By selecting the +12 VDC Power Fail Alert Tone feature the callbox will look for a loss of the +12 VDC power source. The callbox will immediately transmit an Alert Tone to notify personnel that the +12 VDC source has been lost and is now operating on battery back-up. The callbox will transmit an Alert Tone once every hour until the +12 VDC power source is restored or until the back-up batteries are exhausted. Even if this feature is NOT selected, it will always revert to Back-up Battery power, see page 5 for details. NOTE: In applications where external power is available, we recommend using the RPS-EXPO Cube Power Supply. See page 5 for details. Send Call Tone ....................................................................................................................................... (Field or PC Programmable) The Factory Default setting has the Call Tone feature ON (refer to “HOW TO FIELD PROGRAM FEATURE CODES” on page 18). The callbox can be programmed to transmit a Call Tone if the Reset Time has expired and the ON/PTT button is pressed. This will alert system users that the call is originating from the callbox. Ring Tone .............................................................................................................................................. (Field or PC Programmable) This will sound an alert tone on the callbox speaker, similar to a telephone ring tone, whenever the correct DMR code has been successfully decoded. This feature is used to alert the Callbox user that the gate is being opened or closed. Ring Tone is enabled from the factory. GateGuard® – Toggle ........................................................................................................................... (Field or PC Programmable) Will alternately open and close the Switch Output when it receives a unique DMR code. After the decode (receive) code is received the callbox will transmit a single beep if the switch has been opened and a double beep if the switch has been closed. The switch will open when the callbox turns off if it is programmed for Automatic Turn-Off.
RQX DMR-Series Wireless Callbox GateGuard® Application Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 29 GateGuard® On Code / Off Code ......................................................................................................... (Field or PC Programmable) This operation allows programming of separate ON and OFF DMR Decode (receive) codes. The DMR-Series Callbox will CLOSE the Switch Output upon receiving the ON code, and OPEN the Switch Output upon receiving the OFF code. When reading out the radio programming as described in the “HOW TO READOUT CURRENT RADIO FREQUENCY & TONE CODES” section, the ON code will be displayed. Relay Polarity The relay switch output can be set for a normally-open or normally-closed condition depending on the position of the Relay Polarity Jumper. (See FIG-1) Sensor/Contact Closure Input The Sensor Input will detect a logic level and transmit an Alert tone when a change in logic level is detected. Separate alert tones are used for OPEN (logic level high) tone and CLOSED (logic level low) tone. Additionally, the Sensor Input can be used to turn on the RQX Callbox with the Sensor Input Jumper in place. Busy Channel TX Inhibit ...................................................................................................................... (Field or PC Programmable) This will not allow you to transmit when another user is already transmitting on your radio frequency, even if they are using a different tone code. The radio will beep a series of long, low tones (like a busy signal) while the ON/PTT button is held down.
RQX DMR-Series Wireless Callbox GateGuard® Application Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 30 HOW TO FIELD PROGRAM DMR FEATURES DMR callboxes which are fitted with an DMR board can be programmed to send DMR codes such as Color Codes and ID codes. Each callbox must have its unique unit ID and operate its squelch based on either receiving the proper Color Code or individual or group ID code. It can also be required to have both the correct Color Code and individual or group ID code. The “all call” code can be considered a group call code. Also, the radio’s relay can be closed or opened when an open ID or closed ID is received. A summary of the program codes and features is shown below in table 8. TABLE 8: DMR CALLBOX PROGRAMMING CODES ................................... display code digits Function n1 2 RX Color Codes (0-15 for repeater access code) n2 2 TX Color Codes (0-15 for repeater access code) n3 1-8 ID (unique ID transmitted by callbox) n4 1-8 Group ID (defines “group” the callbox is in and will hear messages) n5 1-8 primary control ID code n6 1-8 secondary control ID code n71 1-8 Individual Destination ID (individual ID the radio will call) n72 1-8 Group Destination ID (group ID the radio will call) IDs must be in the 1 to 16777216 range. An “n” will set the code and an “r” read out the code. To read out the code key in “r” followed by a 1 through 7, hit PTT and the code will be displayed digit by digit. For example, if a group destination ID of 1000 is set, to read out the destination ID key in “r” then “7” and hit PTT. The display will show “2” then “01000”. Here “2” indicates a group and “1” would mean individual ID. HOW TO FIELD PROGRAM A DMR UNIT ID CODE ..................................... Each Callbox can be uniquely identified by programming an NXDN SUID. The user is able to field program the radio for any 1-8 digit ID (1 to 16777216). The radio will transmit the ID code in each transmission. In our example we will program an RQXDMR to operate with an ID Code of “547”. 1. Write down the desired ID. 2. Loosen the (4) captive screws in the front corners of the case. These screws are captive to the housing; to prevent damaging them, DO NOT remove the screws from the housing. 3. Separate the case front from the case back, leaving the batteries connected to the radio. Make sure the unit has batteries installed. NOTE: The voltage of the batteries must be greater than 3.3 VDC to program properly. 4. Press and release the ON/PTT button on the front of the unit to turn the radio on. 5. Press and HOLD the Program Button (See FIG-2 on page 7 for location). A "P" will appear on the program display as you enter program mode and the radio will beep rapidly. 6. Release the program button after the beeping has stopped. The radio will emit a triple beep indicating that the radio is in program mode and a hyphen will appear on the program display. 7. Click the Program button until the program display shows the Program Code “n”. Pause—the radio will sound a low tone and show a hyphen across the center of the display to indicate that it is ready to accept a 1 to 8-digit ID. 8. Click the Program button until the program display shows the Program Code “3”. Pause—the radio will sound a low tone and show a hyphen across the center of the display to indicate that it is ready to accept a 1 to 8-digit ID. 547
RQX DMR-Series Wireless Callbox Licensing Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 31 9. Enter the 1st digit of the ID code by clicking the Program button until the program display shows the desired number. Pause—the radio will sound a low tone and show a hyphen across the center of the display to indicate that it is ready to accept the next digit. 10. Enter the 2nd digit of the ID code by clicking the Program button until the program display shows the desired number. Pause—the radio sounds a low tone and will show a hyphen across the center of the display to indicate that it is ready to accept the next digit. 11. Enter the 3rd digit of the ID sequence by clicking the Program button until the program display shows the desired number. Pause—the radio sounds a low tone and will show a hyphen across the center of the display to indicate that it is ready to accept the next digit. Continue entering up to seven digits. 12. Press and release the ON/PTT button to save your programming. A triple beep will sound to indicate that programming was successful and a hyphen will appear on the program display. The radio is now ready for another program entry. NOTE: An error tone will sound if you attempt to save an incorrect code, an "E" will appear on the display. Check the digits you are attempting to enter, then re-enter. 13. Once you have made your final program entry, press the ON/PTT button a final time to turn the radio off. Turn the radio back on for normal operation. Other Color Code and ID codes from table 8 can be programmed as seen in the above example (see table 8).
RQX DMR-Series Wireless Callbox Licensing Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 32 FCC Licensing Except for the five (5) MURS frequencies, the FCC requires the owners of radios operating on these frequencies to obtain a station license before using them. The station licensee is responsible for ensuring that transmitter power, frequency and deviation are within the limits specified by the station license. The station licensee is also responsible for proper operation and maintenance of the radio equipment. This includes checking the transmitter frequency and deviation periodically, using appropriate methods. To get an FCC license for VHF or UHF frequencies, submit FCC application Form 601. Your Ritron dealer can help you with this process. How to Obtain an FCC Radio License Because your Ritron radio operates on Private Land Mobile frequencies, it is subject to the Rules and Regulations of the FCC, which requires all operators of these frequencies to obtain a station license before operating their equipment. Make application for your FCC license on FCC Forms 601, Schedules D and H, and Fee Remittance Form 159. To have forms and instructions faxed to you by the FCC, call the FCC Fax-On-Demand system at 202-418-0177 from your fax machine; request Document numbers 3000159, 3060001, 3060003, and 3060006. To have Document numbers 3000159, 3060001, 3060003, and 3060006 mailed to you, call the FCC Forms Hotline at 800-418-FORM (800-418-3676). For help with questions concerning the license application, contact the FCC at 888-CALL-FCC (888-225-5322) or log on at www.fcc.gov You must decide which radio frequency(ies) you can operate on before filling out your application. For help determining your frequencies, call Ritron at 800-USA-1-USA (800-872-1872). INDUSTRY CANADA Regulations Industry Canada requires the owners of the radios to obtain a radio license before using them. Application forms can be obtained from the nearest Industry Canada District office. 1. Fill in the items per the instructions. If you need additional space for any item, use the reverse side of the application. 2. Use a typewriter or print legibly. 3. Make a copy for your files. 4. Prepare a check or money order to “Receiver General for Canada”, for the amount listed at http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf01027.html. (Licenses are renewed annually on April 1st. Refer to the calculation for application fees for each month.) 5. Mail the completed application, along with your check or money order, to the closest Industry Canada District Office. Notes: Fees are subject to change without notice. Safety Standards The FCC (with its action in General Docket 79-144, March 13, 1985) has adopted a safety standard for human exposure to radio frequency electromagnetic energy emitted by FCC regulated equipment. Ritron observes these guidelines and recommends that you do also: • DO NOT hold the radio so that the antenna is very close to or touching exposed parts of the body, especially the face or eyes, while transmitting. Keep the radio vertical, eight inches away while talking into the front panel. • DO NOT press the Push-To-Talk except when you intend to transmit. • DO NOT operate radio equipment near electrical blasting caps or in an explosive atmosphere. • DO NOT allow children to play with any radio equipment that contains a transmitting device. • Repair of Ritron products should be performed only by Ritron authorized personnel. Service Federal law prohibits you from making any internal adjustments to the transmitter, and / or from changing transmit frequencies unless you are specifically designated by the licensee. If your radio equipment fails to operate properly, or you wish to have the radio programmed, contact your local authorized dealer or Ritron. U.S. Manufacturer: RITRON, INC. - Repair Department 505 West Carmel Drive, Carmel, Indiana 46032 USA Phone: 317-846-1201 FAX: 317-846-4978 Email: customer_service@ritron.com
RQX DMR-Series Wireless Callbox Warranty Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com 33 RITRON, INC. LIMITED WARRANTY ...................................................... WHAT THIS WARRANTY COVERS: RITRON, INC. ("RITRON") provides the following warranty against defects in materials and/or workmanship in RITRON Radios and Accessories under normal use and service during the applicable warranty period (as stated below). "Accessories" means antennas, holsters, chargers, ear-phones, speaker/microphones and items contained in the programming and programming/service kits. WHAT IS COVERED FOR HOW LONG WHAT RITRON WILL DO DMR-Series Callbox 1 year* During the first year after date of purchase, RITRON will repair or replace the defective product, at RITRON's option, parts and labor included at no charge. Accessories 90 days* *After date of purchase WHAT THIS WARRANTY DOES NOT COVER: • Any technical information provided with the covered product or any other RITRON products; • Installation, maintenance or service of the product, unless this is covered by a separate written agreement with RITRON; • Any products not furnished by RITRON which are attached or used with the covered product, or defects or damage from the use of the covered product with equipment that is not covered (such as defects or damage from the charging or use of batteries other than with covered product); • Defects or damage, including broken antennas, resulting from: - misuse, abuse, improper maintenance, alteration, modification, neglect, accident or act of God, - the use of covered products other than in normal and customary manner or, - improper testing or installation; • Defects or damages from unauthorized disassembly, repair or modification, or where unauthorized disassembly, repair or modification prevents inspection and testing necessary to validate warranty claims; • Defects or damages in which the serial number has been removed, altered or defaced. • Batteries if any of the seals are not intact. IMPORTANT: This warranty sets forth the full extent of RITRON’s express responsibilities regarding the covered products, and is given in lieu of all other express warranties. What RITRON has agreed to do above is your sole and exclusive remedy. No person is authorized to make any other warranty to you on behalf of RITRON. Warranties implied by state law, such as implied warranties of merchantability and fitness for a particular purpose, are limited to the duration of this limited warranty as it applies to the covered product. Incidental and consequential damages are not re-coverable under this warranty (this includes loss of use or time, inconvenience, business interruption, commercial loss, lost profits or savings). Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitation on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. Because each covered product system is unique, RITRON disclaims liability for range, coverage, or operation of the system as a whole under this warranty. WHO IS COVERED BY THIS WARRANTY: This warranty is given only to the purchaser or lessee of covered products when acquired for use, not resale. This warranty is not assignable or transferable. HOW TO GET WARRANTY SERVICE: To receive warranty service, you must deliver or send the defective product, delivery costs and insur-ance prepaid, within the applicable warranty period, to RITRON, INC., 505 West Carmel Drive, Carmel, Indiana 46032, Attention: Warranty De-partment. Please point out the nature of the defect in as much detail as you can. You must retain your sales or lease receipt (or other written evi-dence of the date of purchase) and deliver it along with the product. If RITRON chooses to repair or replace a defective product, RITRON may re-place the product or any part or component with reconditioned product, parts or components. Replacements are covered for the balance of the original applicable warranty period. All replaced covered products, parts or components become RITRON’s property. RIGHTS TO SOFTWARE RETAINED : Title and all rights or licenses to patents, copyrights, trademarks and trade secrets in any RITRON software contained in covered products are and shall remain in RITRON. RITRON nevertheless grants you a limited non-exclusive, transferable right to use the RITRON software only in conjunction with covered products. No other license or right to the RITRON software is granted or permitted. YOUR RIGHTS UNDER STATE LAW: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. WHERE THIS WARRANTY IS VALID: This warranty is valid only within the United States, the District of Columbia and Puerto Rico.

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