Ritron RIT43-417 UHF-FM Callbox 2-Way Radio User Manual TABLE OF CONTENTS

Ritron Inc UHF-FM Callbox 2-Way Radio TABLE OF CONTENTS

User Manual

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Document ID3587708
Application ID3bq8/ehIt/Bm9Y6HFYBWIA==
Document DescriptionUser Manual
Short Term ConfidentialNo
Permanent ConfidentialNo
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Document TypeUser Manual
Display FormatAdobe Acrobat PDF - pdf
Filesize117.52kB (1468979 bits)
Date Submitted2017-09-29 00:00:00
Date Available2017-09-29 00:00:00
Creation Date2017-07-12 15:10:40
Producing SoftwareMicrosoft® Word 2013
Document Lastmod2017-07-12 15:10:40
Document TitleTABLE OF CONTENTS
Document CreatorMicrosoft® Word 2013
Document Author: Mike Pickard

TABLE
OF
CONTENTS ...........................................................................
Basic Operation
DMR-SERIES CALLBOX MODELS .............................................. 1
SWITCH OUTPUT OPTIONS (ALLOWS CONTROL OF AN EXTERNAL
DEVICE) ............................................................................... 21
ABOUT THE DMR-SERIES CALLBOX .......................................... 2
EXPOSURE TO RADIO FREQUENCY ENERGY ............................... 3
OPERATING THE DMR-SERIES CALLBOX WITH
FACTORY DEFAULT SETTINGS .................................................. 3
Installation Instructions
APPLYING POWER TO THE DMR-SERIES CALLBOX ..................... 4
Using Internal Batteries ......................................................... 4
Voice Messages
AUTOMATIC VOICE MESSAGES ................................................ 22
AUTOMATIC ID RE-SEND ........................................................ 23
HOW TO RECORD A VOICE MESSAGE) ..................................... 24
HOW TO PLAY A VOICE MESSAGE ........................................... 25
HOW TO ERASE A VOICE MESSAGE ......................................... 25
External Antenna Connector and Antenna Jumper Settings ....... 4
GateGuard® Application
Using External 8 to 12 VDC Power with Battery Back-up............. 5
Configuration for the Remote Control of a Gate Controller
Using External 8 to 12 VDC Power without Battery Back-up ........ 5
CONFIGURING THE CALLBOX FOR A GATEGUARD® APPLICATION 26
POWER MANAGEMENT OPTIONS ............................................... 6
TABLE 7: CALLBOX 6-CONDUCTOR INTERFACE CABLE ............... 26
FIG-1: Sensor Turn-On Jumper Shown in Turn-On Position .............. 6
INSTALLING THE CALLBOX 6-CONDUCTOR INTERFACE CABLE ..... 27
CALLBOX CONTROLS AND CONNECTORS ................................... 7
OPTIONAL GATEGUARD® SETTING/FEATURES ......................... 28
FIG-2: Callbox Assembly, Controls and Connectors .................. 7
DMR-SERIES CALLBOX INSTALLATION INSTRUCTIONS ................. 8
OPTIONAL DMR-SERIES CALLBOX PEDESTAL MOUNTING BRACKET
INSTALLATION INSTRUCTIONS .................................................... 8
OPTIONAL DMR-SERIES EXTERNAL ANTENNA INSTALLATION
INSTRUCTIONS ........................................................................ 9
Field Programming
RQX FIELD PROGRAMMING OVERVIEW ................................... 10
HOW TO FIELD PROGRAM FREQUENCY CODES ......................... 11
TABLE 1: PROGRAMMABLE FREQUENCY CODES ....................... 12
CANADIAN FREQUENCY CODES ........................................... 13
TABLE 4: PAGING, GATEGUARD® AND LISTEN IN DECODE
CODES ................................................................................. 14
DMR Setup
HOW TO FIELD PROGRAM DMR FEATURES .............................. 30
DMR CALLBOX PROGRAMMING CODES .................................... 30
HOW TO FIELD PROGRAM A DMR CALLBOX ID CODE ............... 30
Licensing
FCC Licensing ....................................................................... 32
How to Obtain an FCC Radio License....................................... 32
INDUSTRY CANADA Regulations............................................ 32
Safety Standards ................................................................... 32
Service ................................................................................. 32
Warranty
RITRON, INC. LIMITED W ARRANTY ....................................... 33
HOW TO FIELD PROGRAM FEATURE CODES ............................. 15
TABLE 5: ADVANCED FEATURE CODES .................................... 16
Programmable Features
PC PROGRAMMABLE DMR-SERIES CALLBOX FEATURES .......... 18
Glossary of Terms .............................................................. 18
TABLE 6: PC PROGRAMMABLE FEATURES ............................... 18
INTERCOM (ALWAYS-ON) PROGRAMMING ................................ 20
FEATURES TO USE WITH INTERCOM (ALWAYS-ON)
PROGRAMMING ..................................................................... 20
THANK YOU FOR CHOOSING RITRON
Congratulations on your purchase of the RQX DMR-Series
Callbox Your new radio is the culmination of RITRON’s 35
years of designing, manufacturing, and supplying reliable,
professional wireless communication products. Ritron
wireless products will improve the operation, safety, and
profitability of any organization by providing instant voice
communications between employees throughout the
workplace.
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
RQX DMR-Series Wireless Callbox
Basic Operation
DMR-SERIES CALLBOX MODELS ..........................................................
DMR-Series Models
VHF:
RQX-117DMR
RQX-117DMR-BLK
RQX-117DMR-CANADA
RQX-117DMR-BLK-CANADA
UHF:
RQX-417DMR
RQX-417DMR-BLK
RQX-417DMR-CANADA
RQX-417DMR-BLK-CANADA
The DMR-Series callbox is programmable to operate as a DMR digital voice two way radio. The
DMR capability is contained in a piggy back board that connects perpendicular to the main
board. The DMR-Series callbox is available in both the standard model high visibility green
enclosure, and in the -BLK model black enclosure.
XD-Series Callboxes
The model number appears on the serial label located on the back of the DMR-Series Callbox
enclosure.
VHF radios are designed to operate within the 15 MHz band between factory standard 150 to
165 MHz.
UHF radios are designed to operate within the 20 MHz band between factory standard 450 to
470 MHz.
Advanced Features available with the DMR-Series models include DMR Decode, Voice
Messages, Sensor Input, and a Relay Switch Closure.
DMR digital Features are based on Color Code and ID codes. The Ritron programmer will aid in
PC set up of these features. Manual set up of these features can be seen in under HOW TO
FIELD PROGRAM DMR FEATURES
The Power supply to the DMR callbox can be three internal D cells or an external 8 to 12 VDC input or both. It is important to use
new good quality D cells. See “Applying power to the DMR-Series Callbox”.
OPTIONAL ACCESSORY EQUIPMENT
Several options are available for the Ritron DMR-Series Callbox. These options, individually, or in combination with one another
can greatly enhance the functionality of the callbox as well as the overall communication system. Available options include:

RSS-100 - The RSS-100 is a complete solar power supply system consisting of a 10-watt solar panel, charge controller and 8
AH rechargeable battery all housed in a rugged, ready-to-mount enclosure.

R-STROBE - The R-STROBE is a powerful strobe light, giving a visual indication of a callbox in use. The R-STROBE is
available in both AC (R-STROBE) and DC versions (R-STROBE-DC). If used the DMR callbox must be externally powered.

RCIM-1000 - The RCIM-1000 MDC-1200 encoder board allows each callbox to be assigned a unique unit ID number. If used
the DMR callbox must be externally powered due to space restrictions.
For additional information and pictures of these items go to http://www.ritron.com/callboxes.html and download pdf of the product
brochure.
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
RQX DMR-Series Wireless Callbox
ABOUT
THE
Basic Operation
DMR-SERIES CALLBOX .......................................................
The DMR-Series Callbox is a 2-way radio transceiver used to communicate directly with portable, mobile and stationary DMR digital
radios; or through radio repeaters with Ritron PC Programming software. Each callbox is equipped with the following features or
capabilities.

Field Programming. Field programming allows you to quickly program your radio in the field without the need for a PC
programmer. Each radio can be field programmed to one of 27 VHF or 114 UHF channel table frequencies.

Volume Level. Field programmable or PC programmable to 20 – 100% volume level.

Normal or High Microphone Gain. Field and PC programmable to fixed or AGCed microphone gain.

Battery Powered. The DMR-Series Callbox can be powered by 3 Alkaline or Ni-MH D-cell batteries for 700mW transmit
power. D-cell batteries can operate the radio for up to one year or 8,000 three second transmissions.

Low Battery Alert. The callbox will transmit an Alert Tone or voice message at the end of each transmission when the
batteries approach end-of-life. This allows sufficient time for you to replace the batteries and assure uninterrupted service.

External Power 8 to12 VDC Capable. The DMR-Series Callbox can be powered by an external 8 to 12 VDC source. This
method of powering the callbox allows the radio to remain ON at all times, like an intercom. Automatic Turn Off must be
DISABLED via Field or PC programming for Intercom operation.

External Power Fail Alert. This feature can be enabled via Field or PC programming. The callbox will transmit an Alert Tone or
voice message if it detects loss of external DC power. The radio automatically continues to transmit an Alert Tone once every
hour (unless programmed for Automatic Turn Off) until external DC is restored or the batteries are depleted.

High/Low Power Output. When powered by External 8 to12VDC the DMR-Series callboxes will be transmitting at high power
output (2W). When battery powered by 3 D cells the DMR-Series callbox operates in Low power (700mW) mode exclusively. If
low power is desired for the external DC power radio it will have to be reprogrammed setting high power to desired level.

“Automatic Turn-Off” or “Intercom” Operation. The DMR-Series Callbox can operate in the standard “Automatic Turn-Off”
mode (Factory Default), where the radio is normally OFF until the Call Button is pressed, or can be Field or PC programmed for
“Intercom” operation where the radio is always ON. See “External Power Power Capable” feature above.

Voice Messages. You can record custom voice messages that are played back during normal Callbox operation. Messages
include Greeting, Voice Alert, Sensor status, Battery status, and external DC Power Fail.

Listen In. Allows remote activation of the transmitter with a unique DMR ID code.

Sensor Turn-On. When operating the Callbox with Automatic Turn-Off enabled, the unit can be configured to turn itself ON
any time the Sensor Input is pulled LOW (ground). This allows an external switch closure to activate the Callbox. The callbox
will remain on as long as the switch is closed.

Relay Switch Output. The switch output is a simple 3-Amp relay contact closure that can be used to OPEN and CLOSE a
gate, switch on a light, sound an alarm or any other application where remote control of an ON/OFF switch is required. The
callbox can be programmed to OPEN and CLOSE the Switch Output with a DMR ID code.

Sensor Input. The Callbox can be configured to send a warning tone or a pre-recorded voice message when a change in the
Sensor Input is detected. The Sensor Input will respond to an OPEN or CLOSED switch. The unit must already be on to
respond to a switch opening.
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
RQX DMR-Series Wireless Callbox
EXPOSURE
TO
Basic Operation
RADIO FREQUENCY ENERGY .............................................
PLEASE NOTE THE FOLLOWING WITH REGARD TO RF EXPOSURE FOR THIS PRODUCT:
This product generates radio frequency (RF) energy when the PTT button on the front of the unit is depressed. This product has been
evaluated for compliance with the maximum permissible exposure limits for RF energy at the maximum power rating of the unit. At
the 20 cm (8 inches) minimum expected separation distance and greater, the maximum RF exposure is at or below the General
Population/Uncontrolled limits. Operator should stay at least 20 cm (8 inches) from call box. External antennas have not been tested
for compliance and may or may not meet the exposure limits at the distances given. Higher gain antennas are capable of generating
higher fields in the strongest part of their field and would, therefore, require a greater separation from the antenna. They can be
mounted higher than the call box which will increase the operator’s separation from the antenna. This product is not to be used by the
general public in an uncontrolled environment unless compliance with the Uncontrolled/General Population limits for RF exposure can
be assured.
To limit exposure to RF energy to levels below the limit, please observe the following:
•
DO NOT activate the transmitter when not actually wishing to transmit.
•
When transmitting, make certain that the distance limits for the particular model in use are observed.
•
DO NOT allow children to operate the radio.
When used as directed, this series of radios is designed to comply with the FCC’s RF exposure limits for “Uncontrolled/General
Population”. In addition, they are designed to comply with the following Standards and Guidelines:
•
United States Federal Communications Commission, Code of Federal Regulations; 47 CFR §§ 2 sub-part J.
•
American National Standards Institute (ANSI) / Institute of Electrical and Electronic Engineers (IEEE) C95. 1-1992.
•
Institute of Electrical and Electronic Engineers (IEEE) C95.1-1999 Edition.
Copyright Telecommunications Industry Association
OPERATING
THE
CALLBOX
WITH
FACTORY DEFAULT SETTINGS.....................
The DMR-Series Callbox Factory Default setting is with Automatic Turn-Off ENABLED. This means the callbox is OFF and will not
receive a call until the callbox first initiates a call.
In Automatic Turn Off mode the callbox automatically shuts off whenever there is “no activity” for a programmed number
of seconds (10 second default). Activity keeping it awake is either the ON/PTT button activation or a received call.
To Initiate a Call
Press and hold the ON/PTT Button. Listen for the “beep”, then, begin speaking. For best communication, the caller should be 3 feet
or less from the callbox. The callbox can be programmed to send a unique CALL TONE to alert radio equipped personnel. This
CALL TONE will also be heard at the callbox.
To Receive a Call
1. When you have finished speaking, release the ON/PTT Button.
2. Any reply will be heard through the callbox speaker. If a call is not received within 10 seconds of releasing the ON/PTT Button
and there is no activity on the channel, the callbox will sound a low double tone and turn-off automatically. This automatic turnoff feature is designed to conserve battery life.
Operation Notes
The DMR-Series Callbox must be powered internally with Alkaline or Ni-MH batteries ONLY. The standard unit comes with a 3 D
cell holder. Ni-MH low self discharge (LSD) batteries are available on line which offer a great rechargeable option. Alternatively, an
external 8 to 12 VDC power supply can be used, order Ritron model RPS-1B 110 VAC to 12 VDC cube power supply with ferrite
clamp. When using an external supply, the internal D cell Alkaline batteries can be used as back-up. See page 5. The unit will work
with external voltages down to about 6 VDC but the power output will shift to the low power 700mW level when the voltage is too
low.
Low Battery Alert
The callbox will transmit an Alert Tone at the end of each transmission when the batteries approach end-of-life. This allows sufficient
time for you to replace the batteries and assure uninterrupted service. On DMR-Series Callboxes the LOW battery alert tone can be
replaced by a LOW battery voice message.
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
RQX DMR-Series Wireless Callbox
APPLYING POWER
TO THE
Installation Instructions
DMR-SERIES CALLBOX ...................................
The DMR-Series Callbox may be powered by:


3 internal D-cell batteries for 700mW operation. When the callbox is used in a battery only application, the Auto Turn-Off feature
should be Enabled – this is the Factory Default setting.
An external 8 to 12 VDC (Use Ritron pn RPS-EXPO) source for 2W operation.

Powering the callbox from internal alkaline batteries will allow for an installation that does not require wiring to an external
source of power. When the callbox is used in a battery only application, the Auto Turn-Off feature should be Enabled – this
is the Factory Default setting.

Powering the callbox by an external source will allow the unit to remain in Always-ON mode, like an intercom*. Be advised
that battery only operation is not suitable for Always-On mode.
To extend battery life, one of two battery saver options may also be used. See “POWER MANAGEMENT OPTIONS” on page 5.
*Automatic Turn Off must be DISABLED via Field or PC Programming.
Using Internal Batteries
Batteries may be installed in the internal battery holder for a no trenching, no wires required installation. If internal batteries are
used, a LOW battery alert tone or voice message will be transmitted when the battery voltage drops below a programmed value.
The LOW battery tone notifies personnel that the batteries should be replaced. On DMR-Series Callboxes the LOW battery alert
tone can be replaced by a LOW battery voice message.
IMPORTANT! When installing D-cell batteries be sure all are the same, and are all new cells. DO NOT mix new and used batteries.
Alkaline D cells are readily available in department stores. Alternatively, low self-discharge (LSD) nickel-metal hydride rechargeable
can be ordered online. The advantage of the LSD NiMH is they can be reused, have a lower internal resistance and sustain good
voltage over the battery life. If operating at very cold temperatures NiMH may be considered. A smart charger will also be needed
with the rechargeable. The DMR call box can draw about 0.7 Amp when transmitting so battery health is important.
DMR-Series Battery Installation
1. Using the T-25 Torx bit included with the radio, remove the
four corner screws on the plastic interior case and separate
the case halves.
2. Disconnect the power cable connecting the battery holder to
the radio.
3. Install 3 new D-cell batteries into the battery holder. Be sure
to observe polarity as indicated.
4. Re-connect the power cable.
5. Secure the plastic case halves with the corner screws. Be
sure power cable is in the area below the battery holder and
is not pinched between the case halves.
External Antenna Connector and Antenna Jumper Settings
The DMR-Series Callbox is equipped with an Antenna
Selector Jumper that will route all incoming and outgoing
radio signals to either the built-in internal antenna, or to the
SMB RF Test / External Antenna connector.
The DMR-Series Callbox comes from the factory with the
Antenna Selector Jumper in the “INTERNAL ANTENNA”
position for operation with the built-in internal antenna.
Important - For testing through the SMB RF connector, OR
for connection to an optional external antenna (optional cable
also required), you must remove the Antenna Selector Jumper
PJ201.
For mounting an external antenna the Ritron six inch coaxial
adapter (Ritron # 60201125) can be used to go from the SMB to
a hole in the case. Care must be taken while drilling so as not to
crack the case.
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
SMB connector
for optional external cable and
antenna
PJ201 jumped to
connect to internal antenna
RQX DMR-Series Wireless Callbox
Installation Instructions
Using External +12 VDC Power with Battery Back-up
Note:
An additional hole, strain relief, and conduit will need to be installed into the callbox.
The unit may be powered by an external source of 8 to 12 VDC. This
source should be filtered, with minimum noise and hum, and capable of
supplying at least 1 Ampere.
Factory Default programming of the callbox is optimized for battery
power operation. The External 8 to 12 VDC Power Fail Alert option is
NOT ENABLED.
It is recommended that if an external source of power is used, that the
internal batteries be installed as a back-up against loss of power. If this
option is chosen, we recommend that the “External Power Fail Alert”
feature be ENABLED via Field or PC programming.
For External
+12VDC power,
order Ritron model
RPS-EXPO 110
VAC to 12 VDC
cube supply.
How the Callbox will operate:
If External 8 to 12 VDC Power Fail Alert Feature is NOT ENABLED:
 LOW battery detection can only occur when the external voltage is removed or failed.
 Radio will only check for LOW battery or DEAD battery condition when the radio is ON.
 If LOW battery is detected, a single tone Alert or voice message will be transmitted at the end of the transmission.
 Radio does NOT automatically transmit a LOW battery tone alert or voice message. The callbox must be ON and Alert or voice
message is only sent at the end of a transmission.
 If DEAD battery is detected, the radio ceases all operation. A DEAD battery tone is heard on the callbox speaker and the radio
will turn OFF.
If External 8 to 12 VDC Power Fail Alert Feature is ENABLED:
 Radio always checks for External voltage when the radio is ON. If loss of external voltage is detected while the radio is in
standby: a single Alert Tone or voice message will be transmitted immediately.
 If loss of external voltage is detected while the radio is in receive: a single Alert Tone will be transmitted after the received
message is complete.
 If loss of external voltage is detected while the radio is in transmit: a single Alert Tone will be transmitted at the end of the
transmission.
 Once loss of external voltage is detected and the Alert Tone is transmitted, the radio will automatically send the Alert Tone once
every hour until external voltage is restored or the batteries are exhausted. If radio is set for Automatic Turn-Off (default setting)
this hourly alert will NOT occur.
 If Dead battery is detected the radio ceases all operation, a DEAD battery tone is heard on the callbox speaker and the radio will
turn OFF.
Using External 8 to 12 VDC Power without Battery Back-up
The Ritron RQX callbox can be programmed for always-on operation by disabling the Automatic Turn-Off option. This is
accomplished using the RQX PC Programmer, or through Field Programming. Once Automatic Turn-Off is disabled, the user
simply turns on the RQX by pressing the front panel PTT button and it will remain on as long as power is applied. If power to the
callbox is lost then restored, the user must press the front panel PTT to restart the radio. For externally powered callboxes, battery
backup is one method of keeping the radio on if the primary external power is lost.
For users that do not want to “restart” the callbox after a power loss, the callbox can be modified to automatically restart
after a power loss. By loading 15 k ohm in R628 the external power supply will automatically turn on if there is an input. Also
PJ602 must be in the “sensor turn-on” mode with the sensor input (pin 2 of PJ601) tied to ground. This configuration will also turn
the internal battery on if the external power fails. R628 need not be loaded if only internal batteries are used.
For details or questions about this modification contact Ritron at 1-800-872-1872
Important considerations before applying this modification:
 The Automatic Turn-Off option must be disabled.
 When Automatic Turn-Off is disabled the unit will consume the largest amount of current, but is always ready to instantly receive
messages. This mode should only be considered if an external source of power is available. If internal batteries only are used, the
radio would work only a few days.
 The callbox receiver will always be on.
All radio communication on the programmed frequency and tone will be heard over the
RQX callbox.
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
RQX DMR-Series Wireless Callbox
Installation Instructions
POWER MANAGEMENT OPTIONS ..........................................................
Automatic Turn-Off…………… (In battery only application Auto Turn-Off must be Enabled) … (Field or PC Programmable)
If Enabled (factory default), the callbox will automatically turn itself off after a programmed period of no activity (no transmissions
made and no calls received) has elapsed. Once the unit has turned itself off, it can only be turned back on by depressing the
ON/PTT Button. The programmed period of no activity necessary before the unit turns itself off is called the RQX Reset Time. RQX
Reset Time and Automatic Turn-Off can both be Field programmed, or PC programmed by the factory or your Ritron dealer via the
Ritron RQX Series PC Programmer. Automatic Turn-Off mode is the factory default mode for power management with an RQX
Reset Time of 10 seconds. Battery only operation not suitable for Always-On mode.
Neither “Automatic Turn-Off” nor “Battery Saver” Used ..................................................................(Field or PC Programmable)
If neither Automatic Turn-Off nor Battery Saver are used the unit will consume the largest amount of current, about 90 mA, but is
always ready to instantly receive messages. This mode should only be considered if an external source of power is available (see
“Using External 8 to 12 VDC Power with Battery Back-up” on page 5).
DMR Radio Power Consumption ……………………………………………………………………………… (Automatic)
“ON with sync”: When the DMR radio is actively looking for a sync word in receive mode it consumes about 80 mA. The digital
receiver IC is looking for the DMR preamble and sync word and once found will wake up the NXDN processing board. Once awake
while decoding voice the radio draws about 270 mA with a low audio volume setting. When the received signal disappears the unit’s
consumption goes back to about 80 mA. Battery only operation not suitable for Always-On mode.
“Always ON”: DMR board is always ON consuming about 250 mA in RX mode.
If Automatic Turn-Off is enable the current will drop to zero at the expiration of the reset timer. If Automatic Turn-Off is not enabled
the unit will continue drawing 80 mA in “ON with sync” or 250 mA in ”Always ON” mode.
Sensor Turn-On ...................................................................................................................................................................................
When operating a DMR-Series Callbox with Automatic Turn-Off enabled, the unit can be configured to turn itself ON any time the
Sensor Input is pulled LOW (ground). This allows an external switch closure to activate the Callbox. When the switch closure is
detected the Callbox will turn on and automatically transmit the Sensor On alert or Sensor ON voice message. The Callbox is then
in normal operating mode and will automatically turn itself off after a programmed period of no activity as described in the Automatic
Turn-Off topic in this section. For Sensor Turn-On operation the Sensor Turn-On jumper must be placed into the “Turn-On” position.
Refer to FIG-1 below for correct placement of the jumper. If the Sensor Input is not used the jumper placement has no effect on
Callbox operation.
Relay Normally
open
6 5 4 3 2 1
Sensor turn
ON
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
RQX DMR-Series Wireless Callbox
CALLBOX CONTROLS
AND
Installation Instructions
CONNECTORS ..............................................
SMB RF Connector
SMB style RF connector for external antennas. The antenna
jumper must be in the “SMB” position when using the SMB RF
connector.
I n t e r n a l An t e n n a
An internal antenna is etched and/or secured to the PCB. When
used, the antenna jumper must be in the “ANTENNA” position.
Antenna Jumper
The antenna jumper connects either the internal antenna or the
SMB RF connector.
Sensor Turn -On Jumper
The Sensor Turn-On jumper can be set to turn-on the radio
whenever the Sensor Input is pulled low. (See FIG-1)
Rela y Polarity Jumper
The Relay Polarity jumper can set the relay output to normally
open or normally closed. (See FIG-1)
Case Screws
A T-25 Torx screw is located in each corner of the case front.
These 4 screws are used to secure the case front containing
the radio, to the case back that contains the batteries.
Input/Output Connector
The 6-pin, polarized connector is used to connect external
input/output devices. This allows connection of an external 8 to
12 VDC input, an external DC level sensor input, and a 3A
contact switch closure output.
Microphone
The microphone is installed on the PCB back side.
Speaker Connector
The internal speaker is connected to the radio printed circuit
board with a polarized connector.
On/PTT Connector
The On/PTT switch is connected to the radio printed circuit
board with a polarized connector.
USB Programming Connector
A Mini-USB style connector is used to connect the cable from
the PC programmer to the radio.
Program Button
A small, momentary pushbutton is used for field programming
the XD-Series Callbox.
Program Displa y
A single digit LED display is used during field programming of
the radio.
Battery Holder
The battery holder inside the case back is used for the
installation of D-cell alkaline batteries. Refer to the labels
beneath the cells for correct installation of the batteries.
Battery Mating Co nnectors
Polarized, 2-pin mating connectors are used to connect the
batteries to the radio circuit board.
Fig 2 Features
Internal antenna
SMB RF port
NXDN board
USB programming
Program display
Program button
Speaker connector
Sensor Turn ON/Normal
I/O connector
Relay NC/NO jumper
ON/PTT connector
Battery mating connector
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
RQX DMR-Series Wireless Callbox
Installation Instructions
DMR-SERIES CALLBOX INSTALLATION INSTRUCTIONS ...............................
The DMR-Series Callbox can be mounted to virtually any surface using the mounting brackets included with the product. Choose a
type of screw thread and screw length which will hold firmly in the surface to which the unit will be mounted.
MOUNTING THE DMR-SERIES CALLBOX
1.
2.
3.
4.
5.
6.
Loosen the (4) screws in the front corners of the case and separate the case front from the
case back.
Install new D-cell alkaline batteries into the battery holder. Refer to FIG-2, or the labels
beneath the cells, for correct installation of the batteries.
If required, program the radio. Refer to the programming section of this manual for details.
Disconnect the battery mating connectors. Set the case front containing the radio circuit board
aside.
Install the mounting brackets included with the product to the XD-Series Callbox case back.
The recommended installation is with the brackets on each side as shown, installing the
brackets top and bottom may reduce radio range.
Position the case in the chosen installation location and secure it in place with four screws.
7.
8.
CAUTION
Do not drill or penetrate the DMR-Series Callbox case with any additional
holes. Use only the mounting brackets included with the product.
Reconnect the battery mating connectors between the case front and case back.
Fasten the case front to the case back with the four (4) corner screws.
COVERAGE Depending on the unit location and installation, the DMR-Series Callbox can cover up to 1 mile line of sight. To increase range, use an external antenna that is mounted higher. Contact RITRON for a RAM-1545 Magnet Mounted
Antenna.
OPTIONAL DMR-SERIES CALLBOX PEDESTAL MOUNTING BRACKET
INSTALLATION INSTRUCTIONS ................................................................
The DMR-Series Callbox can be mounted to a gooseneck pedestal or a post using the optional RQXXD-GN mounting bracket. The RQX-XD-GN includes hardware necessary to attach the bracket to the
Callbox, but does not include hardware for attaching to a gooseneck pedestal or a post.
MOUNTING THE DMR-SERIES CALLBOX TO A GOOSENECK PEDESTAL
1.
2.
3.
4.
5.
6.
7.
8.
9.
Loosen the (4) screws in the front corners of the case and separate the case front from the case
back.
Install new D-cell alkaline batteries into the battery holder. Refer to FIG-2, or the labels beneath
the cells, for correct installation of the batteries.
If required, program the radio. Refer to the programming section of this manual for details.
Disconnect the battery mating connectors. Set the case front containing the radio circuit board
aside.
Install one half of the optional RQX-Q-GN mounting bracket to the DMR-Series Callbox case back
as shown at top right.
Reconnect the battery mating connectors between the case front and case back.
Fasten the case front to the case back with the four (4) corner screws.
Install the other half of the optional RQX-Q-GN mounting bracket to a gooseneck pedestal or a
post with the folded sides of the bracket to the sides. The hardware necessary to attach to a
gooseneck pedestal or a post is not included with the RQX-Q-GN.
Mate the mounting bracket on the DMR-Series Callbox to the bracket on the gooseneck pedestal
or a post as shown at bottom right and secure with the 4 screws included with the RQX-Q-GN.
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
RQX DMR-Series Wireless Callbox
Installation Instructions
OPTIONAL Q-SERIES EXTERNAL ANTENNA INSTALLATION INSTRUCTIONS ......
Order Ritron PN 60201125 (Cable Assembly, RF SMB-BNC, Q-Series)
1. The antenna connector can be installed
in one of the two locations shown, on the
case top or case back. Using the center
pilot hole at the desired location, drill a 1/2
inch hole for the BNC antenna connector.
2. Before installing the
BNC connector into the
case, place the sealing
washer on the connector
as shown. Be sure it is
completely seated in the
recessed area and is flat,
with no twist or binding.
3. From the inside of the case
insert the BNC connector
through the hole and secure
with the flat washer, lockwasher
and 1/2” nut.
4a. BNC installed in the case top
Position the connector so that the cable
is routed as shown, downward toward
the inside of the case back.
4b. BNC installed in the case back
Position the connector so that the cable
is routed as shown, downward toward
the bottom of the case.
4c. Once positioned, tighten the ½” nut
while holding the BNC connector in
place with a ½” open end wrench.
5. Once the BNC antenna connector is installed on the case, plug
the SMB RF connector into the mating connector on the RQX PCB and
place the antenna jumper into the
ANT position as shown (See page 6
for additional details)
6. With the external antenna connected to the BNC connector, tightly
wrap the entire connection with the
black silicon tape included in the
60201125 antenna connector kit.
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
RQX DMR-Series Wireless Callbox
Field Programming
DMR-SERIES FIELD PROGRAMMING OVERVIEW ......................................
Use PROGRAM
button to scroll to
one of the following
Program Code
characters:
F C A U n r
Place the
DMR-Series
Callbox into
Program
mode.
Program Codes
Pause, a
hyphen
will
appear
on the
display.
Using the
PROGRAM
button,
enter the
desired
Table Code.
Press PTT button to save
programming entry.
Press PTT button a second time
to Exit programming.
or
Proceed with next program entry.
Table Codes
Enter a 2-digit or 3-digit Frequency code from Table 1.
Enter a 3-digit Operation Code
Enter 3-digit Features Codes
Enter any 2-digit or 3-digit RQX Feature code from Table 5 to:

Enable or disable Call Tone.

Enable or disable external power loss alert.

Enable or disable Automatic Turn-Off.

Enable or disable Busy Channel TX Inhibit.

Set microphone gain fixed or AGC.

Set RQX Reset Time.

Set switch output operation.

Reset RQX to Factory default programming.

Record and Playback Voice Messages.
Enter the desired Speaker Volume Level as a 2–digit number from 20 – 99.
Enter 1 to 7 for the desired DMR function then the 1 to 8 digit ID code (see table 8)
Enter 1 to 7 to read out the desired DMR 1 to 8 digit code (see table 8)
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
10
RQX DMR-Series Wireless Callbox
HOW
TO
Field Programming
FIELD PROGRAM FREQUENCY CODES .......................................
To match other radios, the owner can select Frequency Codes from Table 1, on page 12. In our example, we will program an RQX417DMR to operate on the "Brown Dot" frequency of 464.500 MHz.
NOTES:
22
1.
3.
4.
5.
6.
Refer to Table 1 on page 12 to determine the two-digit frequency code and write it down.
Loosen the (4) screws in the front corners of the case.
Separate the case front from the case back, leaving the batteries connected to the radio. Make sure the
unit has batteries installed.
NOTE: The voltage of the batteries must be greater than 3.3 VDC to program properly.
Press and release the ON/PTT button on the front of the unit to turn the radio on.
Press and HOLD the Program Button (See FIG-2 on page 7 for location). A "P" will appear on the program
display as you enter program mode and the radio will beep rapidly.
7.
Release the program button after the beeping has stopped. The radio will emit a triple beep indicating that
the radio is in program mode and a hyphen will appear on the program display.
8.
Click the Program button until the program display shows the Program Code “F”. Pause—the radio will
sound a low tone and show a hyphen across the center of the display to indicate that it is ready to accept
the 2 or 3-digit Frequency code from Table 1.
Enter the 1st digit of the frequency code by clicking the Program button until the program display shows the
desired number. Pause—the radio will sound a low tone and show a hyphen across the center of the
display to indicate that it is ready to accept the next digit.
Enter the 2nd digit of the frequency code by clicking the Program button until the program display shows the
desired number. Pause—the radio sounds a low tone and will show a hyphen across the center of the
display to indicate that it is ready to accept the next digit.
If necessary, enter the 3rd digit of the frequency code by clicking the Program button until the program
display shows the desired number. Pause—the radio sounds a low tone and will show a hyphen across the
center of the display to indicate that it is ready to accept the next digit.
Press and release the ON/PTT button to save your programming. A triple beep will sound to indicate that
programming was successful and a hyphen will appear on the program display. The radio is now ready for
another program entry.
NOTE: An error tone will sound if you attempt to save an incorrect code, an "E" will appear on the display.
Check the digits you are attempting to enter, then re-enter. This will also occur if the radio frequency has
been PC programmed to something other than one of the table codes from Table1.
Once you have made your final program entry, press the ON/PTT button a final time to turn the radio off.
Turn the radio back on for normal operation.
9.
10.
11.
17.
18.
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
11
RQX DMR-Series Wireless Callbox
Field Programming
TABLE 1: PROGRAMMABLE FREQUENCY CODES.......................................
UHF Business Band Models
Code
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
Frequency
469.2625
462.5750
462.6250
462.6750
464.3250
464.8250
469.5000
469.5500
463.2625
464.9125
464.6000
464.7000
462.7250
464.5000
464.5500
467.7625
467.8125
467.8500
467.8750
467.9000
467.9250
461.0375
461.0625
461.0875
461.1125
461.1375
461.1625
461.1875
461.2125
461.2375
461.2625
461.2875
461.3125
461.3375
461.3625
462.7625
462.7875
462.8125
462.8375
462.8625
462.8875
462.9125
464.4875
464.5125
464.5375
464.5625
466.0375
466.0625
466.0875
466.1125
466.1375
466.1625
466.1875
466.2125
466.2375
466.2625
466.2875
Color Dot
BW
12.5 †
White Dot
12.5 †
Black Dot
12.5 †
Orange Dot 12.5 †
12.5 †
12.5 †
12.5 †
12.5 †
12.5 †
12.5 †
12.5 †
12.5 †
12.5 †
Brown Dot 12.5
Yellow Dot 12.5
12.5
12.5
Silver Star 12.5
Gold Star
12.5
Red Star
12.5
Blue Star
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
UHF Business Band Models
Code
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
Frequency
466.3125
466.3375
466.3625
467.7875
467.8375
467.8625
467.8875
467.9125
469.4875
469.5125
469.5375
469.5625
462.1875
462.4625
462.4875
462.5125
467.1875
467.4625
467.4875
467.5125
451.1875
451.2375
451.2875
451.3375
451.4375
451.5375
451.6375
452.3125
452.5375
452.4125
452.5125
452.7625
452.8625
456.1875
456.2375
456.2875
468.2125
468.2625
468.3125
468.3625
468.4125
468.4625
468.5125
468.5625
468.6125
468.6625
456.3375
456.4375
456.5375
456.6375
457.3125
457.4125
457.5125
457.7625
457.8625
461.3175
464.8375
Color Dot
BW
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
VHF Business Band Models
Code
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
24
25
26
27
28
29
30
31
32
33
34
Frequency
151.6250
151.9550
151.9250
154.5400
154.5150
154.6550
151.6850
151.7150
151.7750
151.8050
151.8350
151.8950
154.4900
151.6550
151.7450
151.8650
151.7000
151.7600
152.7000
152.8850
152.9150
152.9450
151.5125
154.5275
153.0050
158.4000
158.4075
Color Dot
Red Dot
Purple Dot
BW
12.5 †
12.5 †
12.5 †
12.5 †
12.5 †
12.5 †
12.5 †
12.5 †
12.5 †
12.5 †
12.5 †
12.5 †
12.5 †
12.5 †
12.5 †
12.5 †
12.5
12.5
12.5 †
12.5
12.5
12.5
12.5
12.5
12.5
12.5
12.5
Notes
† Frequency code was 25 KHz
bandwidth prior to the 2013 FCC
Narrowband Mandate.
 BW is the bandwidth in kHz.
 12.5 kHz indicates a narrow band
channel, 25 kHz indicates a wide band
channel.
 If the callbox has been PC programmed to a non-table frequencies it
cannot be changed via field programming. Code 999 will appear when read
out.
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
12
RQX DMR-Series Wireless Callbox
Field Programming
CANADIAN FREQUENCY CODES ...........................................................
02
Canada Models
UHF Business Band
Code Frequency
01 458.6625
02 469.2625
Color Dot
BW
12.5
12.5
151.115
12.5
Canada Models
VHF Business Band
Code Frequency
01 151.055
Color Dot
BW
12.5
OPERATION CODES

401
402
403
404
No Switch
No Switch, Paging
No Switch, Listen In
No Switch, Paging, Listen In
405
Switch On when called
406
407
408
Switch On when called, Paging
Switch On when called, Listen In
Switch On when called, Paging, Listen In
409
Switch On when active
410
411
412
Switch On when active, Paging
Switch On when active, Listen In
Switch On when active, Paging, Listen In
413
Switch On when active with Turn Off code
414
415
Switch On when active with Turn Off code
Paging
GateGuard® Switch momentary
416
GateGuard® Switch momentary, Listen In
417
GateGuard® Switch toggle
418
GateGuard® Switch toggle, Listen In
419
GateGuard® Switch On/Off code
Disables all switch, paging and Listen In operation. No decoding required.
Paging enabled uses Primary Decode code only.
Listen In operation uses Secondary code only.
Paging operation using Primary Decode code, Listen In operation using
Secondary Decode code.
Switch closes (e.g. strobe light turns on) when Callbox 1 st receives a call.
Switch opens (e.g. stobe light turns off) as soon as the PTT is pressed, or if the
Callbox has not been used (transmit or receive) for a period of time longer than
RQX Reset Time. No decoding required.
Paging enabled uses Primary Decode code only.
Listen In operation uses Secondary code only.
Paging operation using Primary Decode code, Listen In operation using
Secondary Decode code.
Switch is closed (e.g. strobe light turns on) as long as Callbox is in use. Switch
opens (e.g. stobe light turns off) when Callbox has not been used (transmit or
receive) for a period of time longer than RQX Reset Time. No decoding
required.
Paging enabled uses Primary Decode code only.
Listen In operation uses Secondary code only.
Paging operation using Primary Decode code, Listen In operation using
Secondary Decode code.
Switch is closed (e.g. strobe light turns on) when the Callbox receives or
transmits a message, and will remain on until the correct Secondary Decode
Code is received. No Primary code required.
Paging enabled uses Primary Decode code. Secondary code is used for
Switch Turn Off.
Switch is closed for 1 second when the correct Primary Decode Code is
received. No Secondary Decode code required.
Momentary switch operation uses Primary Decode Code, Listen In uses
Secondary Decode code.
Switch alternately closes and opens when the correct Primary Decode Code is
received. No Secondary Decode code required.
Toggle switch operation uses Primary Decode Code, Listen In uses Secondary
Decode code.
Switch is closed when the correct Primary Decode Code is received, and
opened when the correct Secondary Decode Code is received.
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
13
RQX DMR-Series Wireless Callbox
Field Programming
TABLE 4:
PAGING,
GATEGUARD® AND LISTEN IN
DECODE CODES
Code
Feature
Key
Primary Decode Features
510
Primary Ring Tone OFF
511
Primary Ring Tone ON
520
Primary Transpond OFF
521
Primary Transpond ON


Secondary Decode Features
550
Secondary Ring Tone OFF
551
Secondary Ring Tone ON
560
Secondary Transpond OFF
561
Secondary Transpond ON


Description
No Ring signal on Primary decode.
Callbox will sound a Ring signal in the speaker upon Primary decode.
No Transpond transmission on Primary decode.
Callbox will transmit a Transpond tone to acknowledge Primary decode.
No Ring signal on Secondary decode.
Callbox will sound a Ring signal in the speaker upon Secondary decode.
No Transpond transmission on Secondary decode.
Callbox will transmit a Transpond tone to acknowledge Secondary decode
Listen In Time Features
581
582
583
584
Listen In 5 seconds
Listen In 10 seconds
Listen In 20 seconds
Listen In 30 seconds
KEY:

The Callbox will automatically transmit for a period of time equal to the Listen
In Time when the correct Secondary Decode Code is
received.

The Callbox is set from the factory with these options enabled.
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
14
RQX DMR-Series Wireless Callbox
HOW
TO
Field Programming
FIELD PROGRAM FEATURE CODES .............................................
The DMR-Series Callbox can be field programmed for a number of advanced features. Refer to Table 5 for the two or three digit
codes available for field programming. In our example we will program an RQX-417 for an RQX Reset Time of 30 seconds.
04
1.
2.
3.
4.
5.
6.
Refer to Table 5 to determine the two or three-digit feature code and write it down.
Loosen the (4) screws in the front corners of the case.
Separate the case front from the case back, leaving the batteries connected to the radio. Make sure the
unit has batteries installed.
NOTE: The voltage of the batteries must be greater than 3.3 VDC to program properly.
Press and release the ON/PTT button on the front of the unit to turn the radio on.
Press and HOLD the Program Button (See FIG-2 on page 7 for location). A "P" will appear on the program
display as you enter program mode and the radio will beep rapidly.
Release the program button after the beeping has stopped. The radio will emit a triple beep indicating that
the radio is in program mode and a hyphen will appear on the program display.
Click the Program button until the program display shows the Program Code “A”. Pause—the radio will
sound a low tone and show a hyphen across the center of the display to indicate that it is ready to accept a
2-digit or a 3-digit Feature code.
8. Enter the 1st digit of the feature code by clicking the Program button until the program display shows the
desired number. Pause—the radio will sound a low tone and show a hyphen across the center of the
display to indicate that it is ready to accept the next digit.
9. Enter the 2nd digit of the feature code (if necessary) by clicking the Program button until the program
display shows the desired number. Pause—the radio sounds a low tone and will show a hyphen across the
center of the display to indicate that it is ready to accept the next digit.
10. Enter the 3rd digit of the feature code (if necessary) by clicking the Program button until the program display
shows the desired number. Pause—the radio sounds a low tone and will show a hyphen across the center
of the display to indicate that it is ready to accept the next digit.
11. Press and release the ON/PTT button to save your programming. A triple beep will sound to indicate that
programming was successful and a hyphen will appear on the program display. The radio is now ready for
another program entry.
NOTE: An error tone will sound if you attempt to save an incorrect code, an "E" will appear on the display.
Check the digits you are attempting to enter, then re-enter.
12. Once you have made your final program entry, press the ON/PTT button a final time to turn the radio off.
Turn the radio back on for normal operation.
7.
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
15
RQX DMR-Series Wireless Callbox
TABLE 5:
Code
Field Programming
ADVANCED FEATURE CODES ...............................................
Feature
Key
Description
RQX Reset Time
01
02
03
04
05
06
07
08
09
5 seconds
10 seconds
20 seconds
30 seconds
45 seconds
1 minute
2 minutes
3 minutes
4 minutes

RQX Reset Time is the length of time the RQX Callbox can remain inactive (not
receiving or transmitting) before it automatically shuts off.
Special Features
21
Reset to Factory Defaults
22
Display Radio Revision
230
Disable external power loss alert 
231
240
Enable external power loss alert
Disable Auto Turn-Off
241
Enable Auto Turn-Off

250
251
Disable Busy Channel TX Inhibit
Enable Busy Channel TX Inhibit

260
Fixed Mic Gain
261
Mic Gain is AGCed

270
271
280
281
282
Call Tone OFF
Call Tone ON - Low
Call Tone ON – High

Resets all Callbox features that can be field programmed to Factory default
programming.
Callbox will display a sequence of 6 digits to identify operating code revision. This is
helpful when troubleshooting the radio.
Disables the External +12 VDC “Loss of power” notification and reverts back to “Low
Battery” notification.
Enables the External +12 VDC “Loss of power” notification feature.
Callbox will remain on at all times. This mode of operation is not recommended for
battery-powered applications.
Callbox will automatically turn off when it has not been used (transmit or receive) for a
period of time longer than the RQX Reset Time.
Callbox will transmit whenever the PTT is pressed, regardless of any received signal.
Callbox cannot transmit when there is a received signal. A “busy signal” will be heard
on the Callbox speaker when the PTT is pressed and a received signal is present.
Places the microphone into a fixed gain mode which can be experientally determined
by selection various settings for the input gain from 0 to 255. Lower fixed gains may
be desired for high background ambient noise situations. This number can only be
programmed via PC.
Microphone gain adjusts to the loudness of the speaker’s voice. Higher background
noise will be present compared to fixed gain.
Disables Call Tone.
When PTT button is initially pressed a Call Tone will be transmitted at a low level.
When PTT button is initially pressed a Call Tone will be transmitted at a high level.
Record Voice Messages
31
32
33
34
35
36
Voice Alert (4 sec. max)
Greeting Message (12 sec. max)
Sensor Detect On (4 sec. max)
Sensor Detect Off (4 sec. max)
Low Battery (4 sec. max)
Power Fail (4 sec. max)
Once recorded, the message is transmitted when the PTT is 1st pressed.
Once recorded, the message plays on speaker when the PTT is 1st pressed.
Once recorded, the messae is transmitted when the Sensor Input is pulled low.
Once recorded, the message is transmitted when the Sensor Input is pulled high.
Once recorded, the message is transmitted when low battery voltage is detected.
Once recorded, the message is transmitted when a +12VDC power fail is detected.
Play Voice Messages
41
42
43
44
45
46
Voice Alert
Greeting Message
Sensor Detect On
Sensor Detect Off
Low Battery
Power Fail
Plays the recorded message on the speaker for review.
KEY:

The Callbox is set from the factory with these options enabled.
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
16
RQX DMR-Series Wireless Callbox
TABLE 5:
Code
Field Programming
ADVANCED FEATURE CODES (CONTINUED)...............................
Feature
Key
Description
Erase Voice Messages
51
52
53
54
55
56
Voice Alert
Greeting Message
Sensor Detect On
Sensor Detect Off
Low Battery
Power Fail
Erases the recorded message.
Resend Voice Alert Message
60
61
62
63
64
65
0 Re-Sends
1 Re-Sends
2 Re-Sends
3 Re-Sends
4 Re-Sends
5 Re-Sends

Number of times the Voice Alert message will be resent. The period of time between
resends is the RQX Reset Time. Resend is terminated when the Callbox receives a
response transmission.
Programming Readout Codes
81
82
83
84
85
86
87
88
Frequency Code
Display will sequentially show the programmed 2 or 3-digit Frequency Code. (1)
RQX Reset Time
Switch Operation
Listen In Time
Receive Volume Level
Display will sequentially show the programmed 2-digit RQX Reset Time Code.(5)
Display will sequentially show the programmed 2-digit Switch Operatiion Code.
Display will sequentially show the programmed 2-digit Listen In Time Code. (4)
Display will sequentially show the programmed 2-digit Receive Volume Level Code.(4)
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
17
RQX DMR-Series Wireless Callbox
Programmable Features
PC PROGRAMMABLE DMR-SERIES CALLBOX FEATURES ...........................
The DMR-Series Callbox has a variety of programmable features that determine how your callbox operates. Some of these features
can be Field Programmed (FP) by you without using special tools, while other features can only be Programmed (PC) with a PC
and RQX Series PC Programmer RQX-PCPS-1.0 or higher. Contact your Ritron dealer or the factory for details.
Glossary of Terms
Intercom Mode
The Automatic Turn-Off feature has been disabled and the Callbox is able to receive calls at any time.
Sleep (analog)
If Automatic Turn-Off is DISABLED and Battery Saver is ENABLED the Callbox will go into a low current Sleep
Time when it is not being used, waking up periodically to check for a received message. Pressing the ON/PTT
button will wake-up the radio immediately.
Wake-Up (analog) When Battery Saver is ENABLED and the Callbox has entered the low current Sleep state, the radio will wakeup periodically to check for a received message. The Sleep Time is set by the Battery Saver Sleep Time.
No Activity Time
A continuous period of time where the Callbox is not sending or receiving a call.
TABLE 6:
PC PROGRAMMABLE FEATURES ............................................
Feature
Field Programming Enable
Key
Description
This option is ENABLED as the Factory Default setting. This permits all Field
Programmable features (FP) to be field programmed by you. If DISABLED, the features
can only be programmed using special Ritron PC Programming software.
Send Call Tone

The Factory Default setting has the Call Tone feature ON (refer to “HOW TO FIELD PROGRAM
FEATURE CODES” on page 19). The callbox can be programmed to transmit a Call Tone if
the Reset Time has expired and the ON/PTT button is pressed. This will alert system users
that the call is originating from the callbox.
Speaker Volume

The Factory Default setting is medium volume. Field Programming or PC Programming
allows any volume level between 20 – 100%. A lower speaker volume reduces audio
distortion and provides a more natural sound. For best performance, do not set the volume
any higher than is necessary for your application.
Automatic Turn-Off

This feature is ENABLED as the Factory Default setting. The callbox will turn OFF when the
RQX Reset Time has expired. The Reset Time is a pre-programmed amount of time of “no
activity” (no calls transmitted, no calls received) before the callbox turns OFF in order to
conserve battery life. The callbox can be turned back ON when the ON/PTT button is
pressed. This is the recommended mode of operation for all battery only powered
applications.
If Automatic Turn-OFF is NOT selected the callbox does NOT completely turn OFF, but
remains in the Intercom mode, allowing the callbox to receive calls at any time.
Operating the callbox with Automatic Turn-Off DISABLED significantly increases battery
drain, and is therefore NOT recommended for battery only powered applications. Battery life
can be increased using the Battery Saver Enable feature detailed in this section.

RQX Reset Time
Set from the factory for 10 seconds, the RQX Reset Time can be Field Programmed to 9
different times ranging from 5 seconds to 4 minutes, and PC programmed for 5-255
seconds. A shorter RQX Reset Time will result in increased battery life. In standard
Automatic Turn-Off operation a longer RQX Reset Time will allow more time for a response
before the Callbox turns off.
RQX Reset Time defines the Inactivity Time allowed before the Callbox:
• Turns Off if Automatic Turn-Off is ENABLED.
• Enters Battery Saver mode if Battery Saver is ENABLED.
• Resets 2-Tone, DTMF or Selcall Paging Decode.
• Automatically opens the Switch output.
KEY:

Feature is Field Programmable.
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
18
RQX DMR-Series Wireless Callbox
TABLE 6:
Programmable Features
PC PROGRAMMABLE FEATURES (CONTINUED) ...........................
Feature
Battery Saver Enable
Key
Description
When the DMR-Series Callbox is programmed to operate with Automatic Turn-Off disabled,
Battery Saver can increase battery life in both internal and external battery powered
applications.
With Battery Saver Enable, the callbox will periodically Wake-Up and listen for a received
signal before returning to a low current Sleep state. The time between Wake-Up states can
be PC programmed between 0.5 - 8 seconds with the Battery Saver Sleep Time setting. A
longer time between Wake-Up states will result in increased battery life.
The callbox immediately leaves Battery Saver mode any time the ON/PTT Button is
pressed or a signal is received, and will not return to Battery Saver until the period of no
activity exceeds the RQX Reset Time.
Power Fail Alert Tone

By selecting the +12 VDC Power Fail Alert Tone feature the callbox will look for a loss of the
+12 VDC power source. The callbox will immediately transmit an Alert Tone to notify
personnel that the +12 VDC source has been lost and is now operating on battery back-up.
The callbox will transmit an Alert Tone once every hour until the +12 VDC power source is
restored or until the back-up batteries are exhausted. Even if this feature is NOT selected, it
will always revert to Back-up Battery power, see page 5 for details.
Microphone Gain

The Microphone can be placed in FIXED or AGC gain mode. The AGC mode generaly
works well for applications where the speakers voice level can varry greatly. However is
quite periods of speech background noise will rise due to increasing gain. In high
background noise applications, using the fixed gain mode with a lower number programmed
in the text box will decrease background noise transmitted by the Callbox. The caller will
need to get closer to the callbox when speaking but overall background noise will be less.
The fixed gain is programmable from 0 to 255.
Listen In

Listen In allows remote activation of the Callbox transmitter for a programmed period of
time when the correct DMR code is decoded.
This feature, turned OFF by default, can be Field Programmed to 4 different transmit times
ranging from 5-30 seconds and PC programmed for 1-255 seconds.
The DMR Decode Code required to activate the feature can be Field Programmed for the 8
digit DMR ID.

Busy Channel TX Inhibit
With this feature enabled the Callbox cannot transmit when there is a received signal. A
“busy signal” will be heard on the Callbox speaker when the PTT is pressed and a received
signal is present. Busy Channel TX Inhibit is disabled from the factory.
Sensor/Contact Closure Input (not programmed) The Callbox will send a warning tone when a change in the Sensor Input is detected. The
Sensor Input will respond to an OPEN or CLOSED switch.
Transmit Beep Enable
This feature is turned on from the factory to provide a short beep in the Callbox speaker any
time the ON/PTT button is pressed. This assures the Callbox user that the radio has turned
on and is ready to transmit their message. With this feature disabled the Callbox will only
beep when the radio is first turned on.
RX Courtesy Beep Enable
In high noise environments it is sometimes difficult to determine when a received message
has ended. With the RX Courtesy Beep enabled the Callbox will sound a short beep on the
speaker at the end of each received transmission.
TX Time Out Time
Set from the factory for 60 seconds, the TX Time Out Time can be PC programmed for 1255 seconds. This sets the length of time the Callbox can transmit continuously. If the
ON/PTT button is held down longer then the TX Time Out Time will allow, the radio will stop
transmitting and a “Busy Signal” will be heard in the speaker until the button is released.
KEY:

Feature is Field Programmable.
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
19
RQX DMR-Series Wireless Callbox
Programmable Features
INTERCOM (ALWAYS ON) PROGRAMMING ............................................
The DMR-Series Callbox can be Field or PC programmed by the factory or by your Ritron dealer to operate as a two-way intercom.
When operating as an intercom the Automatic Turn-Off must be DISABLED so that the radio will remain ON in a “intercom” mode.
The callbox can receive a call from another radio at any time. The higher current requirements of Intercom operation make it
undesirable in battery powered only installations. It is recommended that you power the callbox using +12 VDC capability. See page
5.
Required Radio Programming:
Automatic Turn-Off....................................................................................................................... ( Field or PC Programmable)
This feature must be DISABLED via Field or PC programming for the callbox to remain ON at all times.
Other Programmable Features to Consider:
Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ( PC Programmable)
Battery Saver can be used to increase battery life in battery powered applications. With Battery Saver enabled, the callbox will
periodically “wake-up” and listen for a received signal before returning to a low current “sleep” mode. The Sleep Time can be
PC programmed between 0.5 - 8 seconds. A longer sleep time will result in increased battery life, but may result in missed
calls.
Busy Channel TX Inhibit .............................................................................................................. ( Field or PC Programmable)
If ENABLED this feature prevents you from talking over someone else on the same channel even if they are using a different
tone code. The radio will beep a series of long, low tones that sounds like a “busy signal” when you press the ON/PTT button.
FEATURES
TO USE WITH INTERCOM
(ALWAYS ON) PROGRAMMING
Programming for Selective Calling:
DMR Paging Decode .....................................................................................................................(Field or PC Programmable)
This allows selective calling to a DMR-Series Callbox in a radio system where there is more than one Callbox. When the
Callbox is programmed for DMR decode in Intercom (Always-On) mode it will sound an alert tone on the Callbox speaker,
similar to a telephone ring tone, whenever the DMR page has been successfully decoded. This will alert any users in the
immediate area that there is an incoming call on the Callbox.
Ring Tone .......................................................................................................................................(Field or PC Programmable)
Ring Tone must be set to sound the alert tone on the Callbox speaker when a DMR Page is successfully decoded. Ring Tone
is enabled from the factory.
Switch Output Programming:
Switch on When Called .................................................................................................................(Field or PC Programmable)
This will close the internal Switch Output whenever the radio receives a call after an Inactivity Time that exceeds the RQX
Reset Time. The switch will remain closed until the ON/PTT button is pressed or the RQX Reset Time expires. The Switch
Output could be used to turn on a light or activate an alarm to notify users in the area that an incoming call was present.
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
20
RQX DMR-Series Wireless Callbox
Programmable Features
SWITCH OUTPUT OPTIONS (ALLOWS CONTROL OF AN EXTERNAL DEVICE) ..
(e.g., a gate controller, a strobe light, or any relay controlled device.)
The DMR-Series switch output is a simple 3-Amp relay contact closure that can be used to OPEN and CLOSE a gate, switch on a
light, sound an alarm or any other application where remote control of an ON/OFF switch is required. The DMR-Series Callbox can
be programmed to OPEN and CLOSE the Switch Output when one of the following programmed conditions is met.
The DMR-Series Callbox can be programmed to alternately OPEN and CLOSE the switch using a DMR code, or can be PC
programmed for separate OPEN and CLOSE codes. Field programming offers DMR IDs that range from 1 to 65519.
N o S w i t c h ...........................................................................................................................................(Field or PC Programmable)
Select this option for no switch operation.
S w i t c h O n W h e n C a l l e d ...............................................................................................................(Field or PC Programmable)
With this option selected the switch will CLOSE when the Callbox first receives a call. The switch will remain CLOSED until the
ON/PTT button is pressed or the RQX Reset Time expires. This option is not applicable if the Callbox is programmed for Automatic
Turn-Off.
S w i t c h O n W h e n C a l l b o x i n U s e ..............................................................................................(Field or PC Programmable)
This option will CLOSE the switch when the Callbox first sends or receives a call. The switch will remain closed until the RQX Reset
Time expires, which also turns the radio off if it is programmed for Automatic Turn-Off.
Switch On When Active with Turn-Off Code ......................................................................................(Field or PC Programmable)
This option operates the same as Switch On When Callbox in Use with the added ability to OPEN the switch when a unique DMR
Turn-Off Code is received. Unlike the Switch On When Callbox in Use feature, the switch will not OPEN when the RQX Reset Time
expires unless the Callbox is programmed for Automatic Turn-Off.
G a t e G u a r d ® – M o m e n t a r y f o r 1 s e c . .....................................................................................(Field or PC Programmable)
With this option selected the switch will momentarily CLOSE when a unique DMR code is received. The switch will remain
CLOSED for the programmed period of time, programmable for 1-255 seconds.
G a t e G u a r d ® – T o g g l e ....................................................................................................................(Field or PC Programmable)
With this option selected the switch will alternately OPEN and CLOSE when it receives a unique DMR code. After the code is
received the Callbox will transmit a SINGLE BEEP if the switch has been OPENED and a DOUBLE BEEP if the switch has been
CLOSED. The switch will open when the Callbox turns off if it is programmed for Automatic Turn-Off.
G a t e G u a r d ® – O n C o d e / O f f C o d e ..........................................................................................(Field or PC Programmable)
When this option is selected the switch will CLOSE when a unique DMR code is received, and OPEN when a DMR Turn-Off code is
received. The switch will OPEN when the Callbox turns off if it is programmed for Automatic Turn-Off.
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
21
RQX DMR-Series Wireless Callbox
Voice Messages
AUTOMATIC VOICE MESSAGES
............................................................................................................................
The DMR-Series Callbox is equipped to use pre-recorded voice messages that notify radio system users when specific events occur.
These unique voice messages are recorded and stored on the Callbox, and automatically played back when the associated event occurs.
The DMR-Series Callbox supports 6 different message events and comes from the factory with no messages recorded.
To activate any of the 6 event messages simply record the voice message per the instructions in this manual. The recorded message can
be played back for your review and re-recorded if necessary. You can erase any event message individually if you decide not to utilize that
message.
Greeting Message
The Greeting Message is played on the RQX Callbox speaker when the push-to-talk button is first pressed. This message is used to give
the Callbox user instruction on how to proceed. A typical message might be ‘Welcome to our facility. An attendant will be with you shortly.”
The Greeting Message:

Is played on the RQX Callbox speaker only when the push-to-talk button is first pressed.

Will be re-played every time the push-to-talk button is pressed until the Callbox is answered.

Is not transmitted.

Can be up to 12 seconds long.
Voice Alert Message
The Voice Alert Message is transmitted automatically by the Callbox when the push-to-talk button is first pressed. Often used with the Call
Tone feature, this message alerts radio system users that the Callbox has been activated. Typical messages might be “South delivery
entrance”, “Curbside Lane 4” or “Main gate”.
The Voice Alert Message:

Is transmitted automatically by the Callbox when the push-to-talk button is first pressed.

Will be re-transmitted every time the push-to-talk button is pressed until the Callbox is answered.

Is transmitted after the Greeting Message has played on the speaker. If the Greeting Message is not used, the Voice Alert Message will
be heard on the speaker.

Will not be sent if the radio channel is busy when Busy Channel TX Inhibit feature has been enabled. Instead, it will wait for the channel
to clear before transmitting.

Will be automatically re-transmitted periodically until the Callbox is answered if the Callbox has been programmed with the Automatic ID
Re-Send feature.

Will be sent after the Call Tone if the Call Tone feature is enabled.

Is automatically sent ahead of Sensor Detect or Low Battery/Power Fail messages.

Can be up to 4 seconds long.
Power Fail Message
With the “External +12V Power Fail Alert” enabled the Power Fail Message is automatically transmitted when loss of external power
is detected on the Callbox. It will not be sent if the radio channel is busy, but instead will wait for the channel to clear before
transmitting. Also, the message alert is appended to the existing transmission, and the Call Tone and Voice Alert Message will only
be sent if it was a part of the existing transmission. A typical message might be “Power failure”. The Voice Alert Message is sent
immediately before the Power Fail/ Low Battery Message, so a typical transmission might be “South delivery entrance” followed by “Power
Failure”. Make sure the message is recorded and enabled under the “Message” menu.
Low Battery Message
The Low Battery Message is appended to a transmission when low voltage is detected on the 3 D cell battery pack on the Callbox provided
the message is recorded and enabled. A typical message might be “Low battery”
Sensor Detect On Message
The Sensor Detect On Message is automatically transmitted when the Sensor Input is pulled low. Depending on the sensor used, a typical
message might be “Door open”, “Motion detected” or “Vehicle present”. The Voice Alert Message is sent immediately before the Sensor
Detect On Message, so a typical transmission might be “South delivery entrance” followed by “Door open”.
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
22
RQX DMR-Series Wireless Callbox
Voice Messages
The Sensor Detect On Message:

Is automatically transmitted when the Sensor Input is pulled low.

Will not be sent if the radio channel is busy, but instead will wait for the channel to clear before transmitting.

Is sent after the Call Tone and the Voice Alert Message if the radio is programmed for those features.

Can be up to 4 seconds long.
Sensor Detect Off Message
The Sensor Detect Off Message is automatically transmitted when the Sensor Input is pulled high. Depending on the sensor used, a typical
message might be “Door closed”, “Motion detected” or “Vehicle present”. The Voice Alert Message is sent immediately before the Sensor
Detect Off Message, so a typical transmission might be “South delivery entrance” followed by “Door closed”.
The Sensor Detect Off Message:

Is automatically transmitted when the Sensor Input is pulled high.

Will not be sent if the radio channel is busy, but instead will wait for the channel to clear before transmitting.

Is sent after the Call Tone and the Voice Alert Message if the radio is programmed for those features.

Can be up to 4 seconds long.
AUTOMATIC ID RE-SEND .....................................................................
The DMR-Series Callbox can automatically re-send the Call Tone, Voice Alert Message, and DTMF or Selcall ANI a programmed number
of times when a call is not immediately answered. This allows the Callbox to periodically repeat the Voice Alert Message without further
input from the Callbox user. The periodic rate is determined by the RQX Reset Time.
Following is an example of Automatic ID Re-Send programming and its effect:
The Callbox is field programmed for:

Greeting Message “Welcome to Ritron, someone will be with you shortly”

Voice Alert Message “Main Entrance”

Call Tone ON

Automatic Turn-Off enabled

RQX Reset Time of 20 seconds

Automatic ID Re-Send set to 1
Here is how it will operate:

A guest presses the Callbox On/PTT button and the Greeting Message “Welcome to Ritron, someone will be with you shortly” is heard
on the Callbox speaker.

If the radio channel is not being used the Callbox will transmit the Call Tone, followed by the Voice Alert Message “Main Entrance.” This
will be heard by all system radio users, but not heard on the Callbox speaker.

If the Callbox is not answered within 20 seconds (RQX Reset Time) the Call Tone and Voice Alert Message will be re-transmitted
(Automatic ID Re-Send).

If the Callbox is again not answered within 20 seconds (RQX Reset Time) it will turn off (if Automatic Turn-Off is enabled).

If the Callbox On/PTT button is pressed again at any time before it is answered the entire process described above is re-started.

If the Callbox is answered before it automatically turns off the Callbox operates as normal 2-way radio communication with no messages
or Call Tone.
Using Automatic ID Re-Send to Extend RQX Reset Time
A Voice Alert Message does not have to be used to enjoy the benefits of Automatic ID Re-Send. This feature can also be used to extend
the RQX Reset Time whenever the Callbox On/PTT button is 1st pressed, providing radio users additional time to respond to the Callbox.
For example, if the Callbox is programmed for an RQX Reset Time of 10 seconds and Automatic ID Re-Send of 5, the Callbox will remain
ON for 60 seconds (RQX Reset Time plus RQX Reset Time multiplied by number of Automatic ID Re-Send) after the On/PTT button is 1st
pressed instead of 10 seconds (RQX Reset Time). Once the Callbox has been answered it will turn off after 10 seconds (RQX Reset Time)
of inactivity.
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
23
RQX DMR-Series Wireless Callbox
Voice Messages
HOW TO RECORD A VOICE MESSAGE
.......................................................................................................
Recite your voice message a number of times before recording to be sure it can be completed in the time allowed. For best results
speak directly into the Callbox microphone in a slow, clear voice.
32
1.
Refer to Table 5 to determine the two-digit Record Code and write it down.
2.
Loosen the (4) screws in the front corners of the case.
3.
Separate the case front from the case back, leaving the batteries connected to the radio. Make sure the
unit has batteries installed.
NOTE: The voltage of the batteries must be greater than 3.3 VDC to record properly.
4.
Press and release the ON/PTT button on the front of the unit to turn the radio on.
5.
Press and HOLD the Program Button (See FIG-2 on page 7 for location). A "P" will appear on the program
display as you enter program mode and the radio will beep rapidly.
6.
Release the program button after the beeping has stopped. The radio will emit a triple beep indicating that
the radio is in program mode and a hyphen will appear on the program display.
7.
Click the Program button until the program display shows the Program Code “A”. Pause—the radio will
sound a low tone and show a hyphen across the center of the display to indicate that it is ready to accept a
2-digit Record Voice Message Code.
Enter the 1st digit of the Record Code by clicking the Program button until the program display shows the
desired number. Pause—the radio will sound a low tone and show a hyphen across the center of the
display to indicate that it is ready to accept the next digit.
8.
9.
Enter the 2nd digit of the Record Code by clicking the Program button until the program display shows the
desired number. Pause—the radio sounds a low tone and will show a hyphen across the center of the
display to indicate that it is ready to accept the next digit.
10. Press and release the ON/PTT button.
11. Press and hold the Program button to begin recording the message. Speak directly into the microphone.
NOTE: An error tone will sound if you attempt to enter an incorrect code, an "E" will appear on the display.
Check the digits you are attempting to enter, then re-enter.
12. Release the Program button when you have completed the message. The message will be played back
and a hyphen will appear on the program display. The radio is now ready to record another message, or
for another program entry.
13. Once you have recorded your final message, press the ON/PTT button a final time to turn the radio off.
Turn the radio back on for normal operation.
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
24
RQX DMR-Series Wireless Callbox
HOW
TO
PLAY
Voice Messages
VOICE MESSAGE
Recorded voice messages can be played back on the Callbox speaker for review.
42
1.
Refer to Table 5 to determine the two-digit Play Code and write it down.
2.
Loosen the (4) screws in the front corners of the case.
3.
Separate the case front from the case back, leaving the batteries connected to the radio. Make sure the
unit has batteries installed.
NOTE: The voltage of the batteries must be greater than 6 VDC to record properly.
4.
Press and release the ON/PTT button on the front of the unit to turn the radio on.
5.
Press and HOLD the Program Button (See FIG-2 on page 7 for location). A "P" will appear on the program
display as you enter program mode and the radio will beep rapidly.
6.
Release the program button after the beeping has stopped. The radio will emit a triple beep indicating that
the radio is in program mode and a hyphen will appear on the program display.
7.
Click the Program button until the program display shows the Program Code “A”. Pause—the radio will
sound a low tone and show a hyphen across the center of the display to indicate that it is ready to accept a
2-digit Play Recorded Message Code.
Enter the 1st digit of the Play Code by clicking the Program button until the program display shows the
desired number. Pause—the radio will sound a low tone and show a hyphen across the center of the
display to indicate that it is ready to accept the next digit.
8.
9.
Enter the 2nd digit of the Play Code by clicking the Program button until the program display shows the
desired number. Pause—the radio sounds a low tone and will show a hyphen across the center of the
display to indicate that it is ready to accept the next digit.
10. Press and release the ON/PTT button to begin playback of the message. If the message has not been
recorded an error tone will sound and an "E" will appear on the display.
NOTE: An error tone will sound if you attempt to enter an incorrect code, an "E" will appear on the display.
Check the digits you are attempting to enter, then re-enter.
11. Once the message playback is complete a triple beep will sound and a hyphen will appear on the program
display. The radio is now ready to playback another message, or for another program entry.
12. Once you have played your final message, press the ON/PTT button a final time to turn the radio off. Turn
the radio back on for normal operation.
HOW
TO
ERASE
VOICE MESSAGE
If you decide not to use a voice message that is already recorded, it can be easily erased via field programming. Follow the “How to
Play a Voice Message” instructions above using the Erase Code specified in Table 5.
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
25
RQX DMR-Series Wireless Callbox
GateGuard® Application
CONFIGURING THE CALLBOX FOR A GATEGUARD® APPLICATION
.......................................................................................................
The DMR-Series Callbox can be mounted to virtually any surface with four (4) ¼” panhead screws. Choose a type of screw thread
and screw length which will hold firmly in the surface to which the unit will be mounted.
MOUNTING the DMR-Series CALLBOX: ( Refer to FIG-3)
1.
Due to the wide variety of installation possibilities, RITRON does not provide the cables or hardware required to bring
external connections into the Callbox.

When selecting your cable hardware be sure it will adequately seal the cable to the case.

Carefully study the internal construction of the Callbox and determine the location on the outside case where the
external supply and GateGuard® hook-up will be brought in.

Consider clearance with your desired hardware.
2.
Loosen the (4) screws on the front corners of the case and separate the case front from the case back.
3.
Program the radio, if required. Refer to the programming section of this manual for details. To program the radio you must
apply 8 to 12 VDC external power, or alkaline batteries.
4.
Disconnect the battery holder from the radio and set the case front aside.
5.
Carefully drill a hole in the DMR-Series Callbox case back as required for your external hook-up cable installation using one of
the pilot locations on the case bottom or back. Extreme care must be taken not to damage the battery holder or batteries while
drilling.
6.
Install the 4 mounting brackets to the back of the Callbox case shown on page 8. The mounting brackets can be installed
vertically, as shown, or horizontally.
7.
CONNECTING THE SWITCH OUTPUTS TO AN EXTERNAL DEVICE
a.
Thread your external hookup cable from the external device you wish to control through the hole with approximately 4
inches of cable inside the DMR-Series case.
b.
Your external cable will be connected to the Callbox 6-conductor interface cable with wire nuts, dress your external wires
accordingly (Refer to Table 7).
c.
With your selected hardware, secure and seal the conduit to ensure moisture and vandal resistant functions to the DMRSeries Callbox case.

Consult the manufacturer of the external device you are attempting to control for the recommended wire gauge.

Confirm that your application will NOT exceed the maximum rating of the on-board relay of 120 VAC @ 3 amp.

Make sure all power to the equipment is turned OFF or disconnected.
CAUTION:
The interface cable and wire nuts are to be positioned in the lower part of the case, away from the internal
antenna.
8.
Position the DMR-Series Callbox case in the chosen installation location and secure it in place with four screws through the
mounting brackets.
9.
Reconnect the battery mating connectors between the case front and case back.
10. Fasten the case front to the case back with the four (4) corner screws.
TABLE 7: CALLBOX 6-CONDUCTOR INTERFACE CABLE .............................
Pin #
Wire Color
Description
Red
Black
Blue
Green
White
Brown
External 12 VDC
External 12 VDC
Switch Output
Switch Output
Sensor Input
Sensor Input
input
input
connection
connection
connection
ground
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
26
RQX DMR-Series Wireless Callbox
INSTALLING


THE
GateGuard® Application
CALLBOX 6-CONDUCTOR INTERFACE CABLE (60201124) ...

Remove the battery holder
and plate from the case
back by removing the
three T10 Torx mounting
screws and washers.
Pull the 6-conductor through as shown until
there is less than ¼ inch of the gray sleeve
showing through the strain relief. Use the
Inside Retaining Nut to tighten to case, then
tighten the Cable Sealing Nut.

Using the center pilot
hole, drill a 31/64 inch
hole for the cable and
Heyco strain relief/water
seal.
Sealing
Nut
Install the Heyco strain
relief as shown. Thread
the 6-conductor cable
through from the inside.

Inside
Retaining
Nut
Carefully route the 6conductor cable toward
the inside left edge of
the case as shown.
Outside Retaining
Nut

WARNING! Be sure the wires are
not trapped between the battery
holder and the molded plastic
mounting stud! Wires are routed
below the stud as shown.
Use the Cable Tie to secure the 6conductor cables to the battery
holder as shown. The 6-conductor
cables will run beneath the battery
holder. Do not tighten the Cable Tie
at this time.


Secure the battery holder to the case
back with the three T10 Torx mounting
screws and washers. The 6-conductor
cables are routed beneath the battery
holder as shown.
Tighten the Tie Wrap after the battery holder
is installed. Connect the 6-Conductor cable to
the RQX DMR-Series radio.
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
27
RQX DMR-Series Wireless Callbox
GateGuard® Application
OPTIONAL GATEGUARD® SETTING/FEATURES .........................................
The DMR-Series Callbox can be Field Programmed, or PC programmed using special software, for customized GateGuard®
applications.
A u t o m a t i c T u r n - O f f ........................................................................................................................(Field or PC Programmable)
This is ENABLED as the Factory Default setting. The callbox will turn OFF when the RQX Reset Time has expired. The Reset Time
is a pre-programmed amount of time of “no activity” (no calls transmitted, no calls received) before the callbox turns OFF in order to
conserve battery life. The callbox can be turned back ON when the ON/PTT button is pressed. This is the recommended mode of
operation for all battery only powered applications.
If Automatic Turn-Off is NOT selected the callbox does NOT completely turn OFF, but remains in the Intercom mode, allowing the
callbox to receive calls at any time.
Operating the callbox with Automatic Turn-Off DISABLED significantly increases battery drain, and is therefore NOT recommended
for battery only powered applications. Battery life can be increased using the Battery Saver Enable feature detailed in this section.
RQX Reset Time....................................................................................................................................(Field or PC Programmable)
This is set from the factory for 10 seconds, but can be Field Programmed to 9 different times ranging from 5 seconds to 4 minutes,
and PC programmed for 5-255 seconds. A shorter RQX Reset Time will result in increased battery life. In standard Automatic TurnOff operation a longer inactivity timer will allow more time for a response before the callbox turns OFF.
Battery Saver Enable ......................................................................................................................................... ( PC Programmable)
When the DMR-Series Callbox is programmed to operate with Automatic Turn-Off DISABLED, Battery Saver can increase battery
life in both internal or external battery powered applications.
With Battery Saver Enable, the callbox will periodically Wake-Up and listen for a received signal before returning to a low current
Sleep mode. The sleep time can be PC programmed between 0.5 - 8 seconds with the Battery Saver Sleep Time setting. A longer
sleep time will result in increased battery life, but may result in missed calls.
The callbox immediately leaves Battery Saver mode any time the ON/PTT Button is pressed or a signal is received, and will not
return to Battery Saver until the period of no activity exceeds the RQX Reset Time.
External +12 VDC Power Fail Alert Tone ............................................................................................(PC or Field Programmable)
B y selecting the +12 VDC Power Fail Alert Tone feature the callbox will look for a loss of the +12 VDC power source. The callbox
will immediately transmit an Alert Tone to notify personnel that the +12 VDC source has been lost and is now operating on battery
back-up. The callbox will transmit an Alert Tone once every hour until the +12 VDC power source is restored or until the back-up
batteries are exhausted. Even if this feature is NOT selected, it will always revert to Back-up Battery power, see page 5 for details.
NOTE: In applications where external power is available, we recommend using the RPS-EXPO Cube Power Supply. See page 5
for details.
Send Call Tone....................................................................................................................................... (Field or PC Programmable)
The Factory Default setting has the Call Tone feature ON (refer to “HOW TO FIELD PROGRAM FEATURE CODES” on page 18). The
callbox can be programmed to transmit a Call Tone if the Reset Time has expired and the ON/PTT button is pressed. This will alert
system users that the call is originating from the callbox.
Ring Tone ..............................................................................................................................................(Field or PC Programmable)
This will sound an alert tone on the callbox speaker, similar to a telephone ring tone, whenever the correct DMR code has been
successfully decoded. This feature is used to alert the Callbox user that the gate is being opened or closed. Ring Tone is enabled
from the factory.
GateGuard® – Toggle ...........................................................................................................................(Field or PC Programmable)
Will alternately open and close the Switch Output when it receives a unique DMR code. After the decode (receive) code is received
the callbox will transmit a single beep if the switch has been opened and a double beep if the switch has been closed. The switch
will open when the callbox turns off if it is programmed for Automatic Turn-Off.
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
28
RQX DMR-Series Wireless Callbox
GateGuard® Application
GateGuard® On Code / Off Code .........................................................................................................(Field or PC Programmable)
This operation allows programming of separate ON and OFF DMR Decode (receive) codes. The DMR-Series Callbox will CLOSE
the Switch Output upon receiving the ON code, and OPEN the Switch Output upon receiving the OFF code.
When reading out the radio programming as described in the “HOW TO READOUT CURRENT RADIO FREQUENCY & TONE CODES” section,
the ON code will be displayed.
Relay Polarity
The relay switch output can be set for a normally-open or normally-closed condition depending on the position of the Relay Polarity
Jumper. (See FIG-1)
Sensor/Contact Closure Input
The Sensor Input will detect a logic level and transmit an Alert tone when a change in logic level is detected. Separate alert tones
are used for OPEN (logic level high) tone and CLOSED (logic level low) tone. Additionally, the Sensor Input can be used to turn on
the RQX Callbox with the Sensor Input Jumper in place.
Busy Channel TX Inhibit ......................................................................................................................(Field or PC Programmable)
This will not allow you to transmit when another user is already transmitting on your radio frequency, even if they are using a
different tone code. The radio will beep a series of long, low tones (like a busy signal) while the ON/PTT button is held down.
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
29
RQX DMR-Series Wireless Callbox
HOW
TO
GateGuard® Application
FIELD PROGRAM DMR FEATURES
DMR callboxes which are fitted with an DMR board can be programmed to send DMR codes such as Color Codes and ID codes.
Each callbox must have its unique unit ID and operate its squelch based on either receiving the proper Color Code or individual or
group ID code. It can also be required to have both the correct Color Code and individual or group ID code. The “all call” code can
be considered a group call code. Also, the radio’s relay can be closed or opened when an open ID or closed ID is received. A
summary of the program codes and features is shown below in table 8.
TABLE 8: DMR CALLBOX
display code
PROGRAMMING CODES
digits
...................................
Function
n1
RX Color Codes (0-15 for repeater access code)
n2
TX Color Codes (0-15 for repeater access code)
n3
1-8
ID (unique ID transmitted by callbox)
n4
1-8
Group ID (defines “group” the callbox is in and will hear messages)
n5
1-8
primary control ID code
n6
1-8
secondary control ID code
n71
1-8
Individual Destination ID (individual ID the radio will call)
n72
1-8
Group Destination ID (group ID the radio will call)
IDs must be in the 1 to 16777216 range. An “n” will set the code and an “r” read out the code.
To read out the code key in “r” followed by a 1 through 7, hit PTT and the code will be displayed digit by digit. For example, if a
group destination ID of 1000 is set, to read out the destination ID key in “r” then “7” and hit PTT. The display will show “2” then
“01000”. Here “2” indicates a group and “1” would mean individual ID.
HOW
TO
FIELD PROGRAM
DMR
UNIT
ID
CODE.....................................
Each Callbox can be uniquely identified by programming an NXDN SUID. The user is able to field program the radio for any 1-8 digit
ID (1 to 16777216). The radio will transmit the ID code in each transmission. In our example we will program an RQXDMR to
operate with an ID Code of “547”.
547
1.
2.
Write down the desired ID.
Loosen the (4) captive screws in the front corners of the case. These screws are captive to the housing; to
prevent damaging them, DO NOT remove the screws from the housing.
3.
Separate the case front from the case back, leaving the batteries connected to the radio. Make sure the
unit has batteries installed.
NOTE: The voltage of the batteries must be greater than 3.3 VDC to program properly.
Press and release the ON/PTT button on the front of the unit to turn the radio on.
Press and HOLD the Program Button (See FIG-2 on page 7 for location). A "P" will appear on the program
display as you enter program mode and the radio will beep rapidly.
4.
5.
6.
Release the program button after the beeping has stopped. The radio will emit a triple beep indicating that
the radio is in program mode and a hyphen will appear on the program display.
7.
Click the Program button until the program display shows the Program Code “n”. Pause—the radio will
sound a low tone and show a hyphen across the center of the display to indicate that it is ready to accept a
1 to 8-digit ID.
Click the Program button until the program display shows the Program Code “3”. Pause—the radio will
sound a low tone and show a hyphen across the center of the display to indicate that it is ready to accept a
1 to 8-digit ID.
8.
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
30
RQX DMR-Series Wireless Callbox
Licensing
Enter the 1st digit of the ID code by clicking the Program button until the program display shows the desired
number. Pause—the radio will sound a low tone and show a hyphen across the center of the display to
indicate that it is ready to accept the next digit.
10. Enter the 2nd digit of the ID code by clicking the Program button until the program display shows the
desired number. Pause—the radio sounds a low tone and will show a hyphen across the center of the
display to indicate that it is ready to accept the next digit.
11.
Enter the 3rd digit of the ID sequence by clicking the Program button until the program display shows the
desired number. Pause—the radio sounds a low tone and will show a hyphen across the center of the
display to indicate that it is ready to accept the next digit. Continue entering up to seven digits.
12. Press and release the ON/PTT button to save your programming. A triple beep will sound to indicate that
programming was successful and a hyphen will appear on the program display. The radio is now ready for
another program entry.
NOTE: An error tone will sound if you attempt to save an incorrect code, an "E" will appear on the display.
Check the digits you are attempting to enter, then re-enter.
13. Once you have made your final program entry, press the ON/PTT button a final time to turn the radio off.
Turn the radio back on for normal operation.
9.
Other Color Code and ID codes from table 8 can be programmed as seen in the above example (see table 8).
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
31
RQX DMR-Series Wireless Callbox
Licensing
FCC Licensing
Except for the five (5) MURS frequencies, the FCC requires the owners of radios operating on these frequencies to obtain a station license before
using them.
The station licensee is responsible for ensuring that transmitter power, frequency and deviation are within the limits specified by the station license.
The station licensee is also responsible for proper operation and maintenance of the radio equipment. This includes checking the transmitter
frequency and deviation periodically, using appropriate methods.
To get an FCC license for VHF or UHF frequencies, submit FCC application Form 601. Your Ritron dealer can help you with this process.
How to Obtain an FCC Radio License
Because your Ritron radio operates on Private Land Mobile frequencies, it is subject to the Rules and Regulations of the FCC, which requires all
operators of these frequencies to obtain a station license before operating their equipment. Make application for your FCC license on FCC Forms
601, Schedules D and H, and Fee Remittance Form 159.
To have forms and instructions faxed to you by the FCC, call the FCC Fax-On-Demand system at 202-418-0177 from your fax machine; request
Document numbers 3000159, 3060001, 3060003, and 3060006.
To have Document numbers 3000159, 3060001, 3060003, and 3060006 mailed to you, call the FCC Forms Hotline at 800-418-FORM (800-4183676).
For help with questions concerning the license application, contact the FCC at 888-CALL-FCC (888-225-5322) or log on at www.fcc.gov
You must decide which radio frequency(ies) you can operate on before filling out your application.
For help determining your frequencies, call Ritron at 800-USA-1-USA (800-872-1872).
INDUSTRY CANADA Regulations
Industry Canada requires the owners of the radios to obtain a radio license before using them.
Application forms can be obtained from the nearest Industry Canada District office.
1.
Fill in the items per the instructions. If you need additional space for any item, use the reverse side of the application.
2.
Use a typewriter or print legibly.
3.
Make a copy for your files.
4.
Prepare a check or money order to “Receiver General for Canada”, for the amount listed at http://www.ic.gc.ca/eic/site/smtgst.nsf/eng/sf01027.html. (Licenses are renewed annually on April 1st. Refer to the calculation for application fees for each month.)
5.
Mail the completed application, along with your check or money order, to the closest Industry Canada District Office.
Notes:
Fees are subject to change without notice.
Safety Standards
The FCC (with its action in General Docket 79-144, March 13, 1985) has adopted a safety standard for human exposure to radio frequency
electromagnetic energy emitted by FCC regulated equipment. Ritron observes these guidelines and recommends that you do also:
• DO NOT hold the radio so that the antenna is very close to or touching exposed parts of the body, especially the face or eyes, while
transmitting. Keep the radio vertical, eight inches away while talking into the front panel.
• DO NOT press the Push-To-Talk except when you intend to transmit.
• DO NOT operate radio equipment near electrical blasting caps or in an explosive atmosphere.
• DO NOT allow children to play with any radio equipment that contains a transmitting device.
• Repair of Ritron products should be performed only by Ritron authorized personnel.
S e r vi c e
Federal law prohibits you from making any internal adjustments to the transmitter, and / or from changing transmit frequencies unless you are
specifically designated by the licensee.
If your radio equipment fails to operate properly, or you wish to have the radio programmed, contact your local authorized dealer or Ritron.
U.S. Manufacturer:
RITRON, INC. - Repair Department
505 West Carmel Drive,
Carmel, Indiana 46032 USA
Phone: 317-846-1201
FAX: 317-846-4978
Email: customer_service@ritron.com
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
32
RQX DMR-Series Wireless Callbox
Warranty
RITRON, INC. LIMITED WARRANTY ......................................................
WHAT THIS WARRANTY COVERS:
RITRON, INC. ("RITRON") provides the following warranty against defects in materials and/or workmanship in RITRON Radios and Accessories
under normal use and service during the applicable warranty period (as stated below). "Accessories" means antennas, holsters, chargers, earphones, speaker/microphones and items contained in the programming and programming/service kits.
WHAT IS COVERED
FOR HOW LONG
WHAT RITRON WILL DO
DMR-Series Callbox
1 year*
During the first year after date of purchase, RITRON will repair or
replace the defective product, at RITRON's option, parts and labor
included at no charge.
Accessories
90 days*
*After date of purchase
WHAT THIS WARRANTY DOES NOT COVER:
• Any technical information provided with the covered product or any other RITRON products;
• Installation, maintenance or service of the product, unless this is covered by a separate written agreement with RITRON;
• Any products not furnished by RITRON which are attached or used with the covered product, or defects or damage from the use of the covered
product with equipment that is not covered (such as defects or damage from the charging or use of batteries other than with covered product);
• Defects or damage, including broken antennas, resulting from:
misuse, abuse, improper maintenance, alteration, modification, neglect, accident or act of God,
the use of covered products other than in normal and customary manner or,
improper testing or installation;
• Defects or damages from unauthorized disassembly, repair or modification, or where unauthorized disassembly, repair or modification prevents
inspection and testing necessary to validate warranty claims;
• Defects or damages in which the serial number has been removed, altered or defaced.
• Batteries if any of the seals are not intact.
IMPORTANT: This warranty sets forth the full extent of RITRON’s express responsibilities regarding the covered products, and is given in lieu of all
other express warranties. What RITRON has agreed to do above is your sole and exclusive remedy. No person is authorized to make any other
warranty to you on behalf of RITRON. Warranties implied by state law, such as implied warranties of merchantability and fitness for a particular
purpose, are limited to the duration of this limited warranty as it applies to the covered product. Incidental and consequential damages are not recoverable under this warranty (this includes loss of use or time, inconvenience, business interruption, commercial loss, lost profits or savings).
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitation on how long an implied warranty lasts, so
the above limitations or exclusions may not apply to you. Because each covered product system is unique, RITRON disclaims liability for range,
coverage, or operation of the system as a whole under this warranty.
WHO IS COVERED BY THIS WARRANTY: This warranty is given only to the purchaser or lessee of covered products when acquired for use,
not resale. This warranty is not assignable or transferable.
HOW TO GET WARRANTY SERVICE: To receive warranty service, you must deliver or send the defective product, delivery costs and insurance prepaid, within the applicable warranty period, to RITRON, INC., 505 West Carmel Drive, Carmel, Indiana 46032, Attention: Warranty Department. Please point out the nature of the defect in as much detail as you can. You must retain your sales or lease receipt (or other written evidence of the date of purchase) and deliver it along with the product. If RITRON chooses to repair or replace a defective product, RITRON may replace the product or any part or component with reconditioned product, parts or components. Replacements are covered for the balance of the
original applicable warranty period. All replaced covered products, parts or components become RITRON’s property.
RIGHTS TO SOFTWARE RETAINED : Title and all rights or licenses to patents, copyrights, trademarks and trade secrets in any RITRON
software contained in covered products are and shall remain in RITRON. RITRON nevertheless grants you a limited non-exclusive, transferable right
to use the RITRON software only in conjunction with covered products. No other license or right to the RITRON software is granted or permitted.
YOUR RIGHTS UNDER STATE LAW: This warranty gives you specific legal rights, and you may also have other rights which vary from state
to state.
WHERE THIS WARRANTY IS VALID: This warranty is valid only within the United States, the District of Columbia and Puerto Rico.
Have questions? Call 800-USA-1-USA (800-872-1872) or visit our website at www.ritron.com
33

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