Roku R1005 IP-STB User Manual TempConfidential 3400 3420

Roku, Inc. IP-STB TempConfidential 3400 3420

TempConfidential_(3400, 3420)User manual

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Date Submitted2012-08-28 00:00:00
Date Available2012-12-23 00:00:00
Creation Date2012-06-28 10:55:35
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Document TitleTempConfidential_(3400, 3420)User manual
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Hi!
Let’s get started.
Know your Streaming Stick
What’s in the box
Roku
Streaming
Stick
Enhanced
remote control
2 x AA
batteries for
remote
What you need
[MHL CONNECTOR] Plugs into the MHL port on
the back of your TV.
[STATUS LIGHT] Signifies it is on when lit.
[RESET BUTTON] Used to reset your Streaming
Stick (you probably won’t ever have to use this).
High speed
Internet
Wireless
Router
TV with
MHL port
What to do
Connect to network
Plug your Roku Streaming Stick into the MHL port on the
back of your HDTV. Simple as that!
Now you can grab that Roku remote and jump right into
Guided Setup. When prompted, select “Wireless” as your
network connection and have your network name and
password ready to do the following:
HDMI
HDMI/MHL
Plug it in
Power up
First, power your Roku remote by
inserting the included batteries:
• Locate and open the
rectangular battery door on
the rear of the unit.
• Insert the batteries into their slots, making sure to
match the positive (+) and negative (-) signs.
• Place the battery door back over the compartment
and press it gently down until the latch snaps securely
into place.
• Select your network from the list of available networks.
• Enter your network password, if you use one. Remember,
network passwords are case sensitive.
Complete guided setup
It’s the final stretch and hooray—it’s a breeze! Continue
following the on-screen instructions and you’ll:
• Get the latest software.
• Select the video output resolution.
• Link the Roku player to your Roku account on your
computer.
Your Roku account: During Guided Setup, you’ll
be prompted to create your Roku account online
at roku.com/link. Your Roku player will generate a
unique code that links your player to your new account. Roku
accounts are free and secure. And while a valid credit card
number is required to create your account, rest assured you
will only be charged if you authorize purchases of apps and
games from the Roku Channel Store.
Know your Roku remote
The Roku remote should feel right at home in your hand. We
designed it to be incredibly intuitive for watching TV and
great for gaming, too!
[BACK] Return to previous screen
[HOME] Return to Roku home screen
[UP] or [DOWN] Move up or down; [LEFT] or
[RIGHT] Move left or right
[INSTANT REPLAY] Replay last 7 seconds of video
[OK] Select an option from a menu
[REV SCAN] Rewind, scroll left one page at a time
[PLAY/PAUSE] Start or pause playback
[OPTIONS] View more options
[FWD SCAN] Fast forward, scroll right one
page at a time
[A & B] Action buttons for gaming
[Status LED] Displays remote usage information
Cool: Because your enhanced remote uses radio
frequency instead of infrared, you don’t need to have a
direct line of sight to your Roku!
Get your game on!
Troubleshooting
Just a couple of fun-facts about your Roku enhanced remote.
Having trouble completing Guided Setup? Don’t worry: it’s
usually an easy fix.
• It’s sensitive and smart. The Roku remote incorporates
motion-sensing technology, allowing more precise and
detailed control of gameplay.
• It comes with an adjustable wrist strap—for good reason.
Since some games make you sweat, sporting the wrist
strap is a very good idea. You don’t want to crack the
screen of your beautiful TV—or harm anyone or anything
around you.
If you cannot see a picture on your TV:
• Make sure your TV is turned on. (This tip could save you
some embarrassment.)
• Make sure the video input on your TV or home theater
receiver is set to match the output (usually HDMI or
MHL) used with the Roku Streaming Stick. Most TVs
have an Input button on the remote control to change
video inputs.
If you cannot connect to your wireless home
network during guided setup:
• If you are not getting 3 or more signal-strength bars
above your wireless network, adjust the location of your
Roku Streaming Stick and/or wireless router. Make sure
there are no obstructions, like cement walls, between
your Roku Streaming Stick and your wireless router.
• Make sure you select the correct wireless router name on
the “Wireless” screen.
Buckle up: Open the lever
on the strap lock and place your
hand through the wrist strap. Hold the
remote firmly in your hand. Slide the strap lock up so that
the strap will not fall off your wrist. Do not over-tighten the
strap lock so that it’s uncomfortable.
• Make sure you input the correct password, if your
network is security-enabled (password is case sensitive).
• If you have turned off SSID broadcasting on your wireless
router, you can add your network by selecting “Add
network” from the “Wireless” screen.
Troubleshooting (continued)
If you cannot hear sound:
• Make sure the connectors on the cables between your TV
and home theater receiver are pushed in all the way.
• Make sure the volume on your TV or home theater
receiver is turned up and isn’t on mute.
• Make sure the input on your TV or home theater receiver
Pairing your remote control:
The Roku remote should automatically pair with your Roku
Streaming Stick at the beginning of Guided Setup. If you
are not able to use the remote to navigate through Guided
Setup, you can manually pair the Roku remote by following
these steps:
matches the output (HDMI or MHL) used with your Roku
Streaming Stick.
If the Roku remote control is not functioning:
• Try moving closer to your Roku Streaming Stick.
Be sure to turn off or move
other devices that are near the
Roku Streaming Stick.
Open the Roku remote battery
compartment using the instructions
in Step 2.
Place the Roku remote in close
proximity with your Roku
Streaming Stick.
Press and hold the pairing button
inside the battery compartment
for 3 seconds.
Try using the remote again.
• Make sure the batteries are working and inserted
properly.
• Make sure your remote is paired (see next section) with
the Roku Streaming Stick.
• If the Status Light on the front of your Roku Streaming
Stick flashes once each time you press a remote button,
the problem is not with the remote.
Pairing button
(in battery compartment)
It’s unlikely but if your remote becomes warm or hot
to the touch after inserting the batteries, immediately
discontinue use. Do not attempt to remove the batteries while
the unit is hot. Contact Roku Customer Support immediately
at 888-600-7658
If you couldn’t find what you need:
Visit roku.com/support for more help.
11
Need more help?
roku.com/support
Get the most out of your Roku Streaming Stick.
Check out our FAQs, instructional videos and
user forums.
©
© 2009-2012 by Roku, Inc. All rights reserved. Roku and the Roku logo are
registered trademarks of Roku, Inc. Other brand and product names are
trademarks or registered trademarks of their respective holders.
Roku Streaming Stick
Important Product Information
The License Agreement
The Roku and third-party software license terms can be found at: www.roku.com/
license. Use of the Roku Streaming Stick (“Streaming Stick”) constitutes acceptance
of as well as agreement to those license terms.
Ninety (90) Day Limited Hardware Warranty
Subject to the additional terms and conditions set forth below, Roku provides this
Limited Warranty:
• Only to the person or entity that originally purchased the Streaming Stick from
Roku or from one of its authorized re-sellers or distributors; and
• Only for Streaming Sticks purchased and delivered to the end user within the
United States and Canada.
Limited Warranty
Roku warrants the Streaming Stick hardware against defects in materials and
workmanship under normal use for a period of ninety (90) days from the date
of purchase (“Warranty Period”). If Roku determines that the Streaming Stick’s
hardware is defective, Roku will either repair the unit or replace the unit with either
a new or rebuilt Streaming Stick, at its option. If the Warranty Period has expired
or is otherwise not applicable (see Scope and Limitation on Warranty below), we
will return the Streaming Stick to you. More information about this warranty can
be found at www.roku.com/support. THE FOREGOING SETS FORTH ROKU’S SOLE
OBLIGATION AND YOUR EXCLUSIVE REMEDY IN THE EVENT OF ANY BREACH OF
THIS LIMITED WARRANTY.
Return and Warranty Service Process
Please access and review the online help resources at www.roku.com/support before
seeking warranty service. To return or obtain warranty service for a Streaming Stick,
you must first obtain a Return Merchandise Authorization (RMA) number from a
Customer Support Representative (CSR) at Roku. Customer Support contact
information can be found by visiting www.roku.com/support. RMA numbers expire
thirty days from issuance. Roku may attempt to troubleshoot a warranty-related
problem prior to issuing a RMA number. Please be prepared to provide additional
information upon request. Once a RMA number is obtained, you must ship your
Streaming Stick, freight prepaid, together with proof of purchase and all accessories,
in either the original packaging or packaging affording an equal degree of protection,
to the Roku authorized distribution facility identified by the CSR. Failure to return any
of the accessories could result in a delay and/or result in an invoice to you or credit
to Roku for the missing accessories.
Important: When emailing for a RMA number, please provide the following
information with your request: (a) model number, (b) serial number, (c) problem
description, (d) software version (located in the System Configuration menu), (e)
date of purchase, (f) place of purchase (re-seller or online place of purchase), and (g)
return shipping address (P.O. boxes are not accepted).
Legal Notices
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the
interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate this equipment.
IEEE 802.11b or 802.11g operation of this product in the U.S.A. is firmware-limited to
channels 1 through 11.
Wireless Radio Use:
This device is restricted to indoor use when operating in the 5.15 to 5.25 GHz
frequency band.
IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
minimum distance 20cm between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
Note to US model owner:
To comply with US FCC regulation, the country selection function has been
completely removed from all US models.
The availability of some specific channels and/or operational frequency bands are
country dependent and are firmware programmed at the factory to match the
intended destination. The firmware setting is not accessible by the end user.
Safety Precautions
The Streaming Stick has been designed with the highest concern for safety. However,
any electrical device, if used improperly, has the potential for causing fire, electrical
shock or personal injury. To help ensure accident-free operation, follow these
guidelines:
• Observe all warnings, precautions and instructions.
• Stop use, unplug the device that the Streaming Stick is inserted into from the
electrical outlet and disconnect any other cables immediately if the Streaming Stick
or the device functions in an abnormal manner, produces unusual sounds or smells
or becomes too hot to touch.
• For more information on product safety and troubleshooting, please go to www.
roku.com/support.
Use and Handling
• When playing video games, use in a well-lit area and stand or sit as far away from
the screen as possible.
• Take a 10-15 minute break every hour if playing video games and avoid prolonged
use of the remote.
• Stop playing video games if you begin to feel tired or if you experience discomfort
or pain in your hands or arms while operating the remote if the condition persists,
consult a doctor.
• If you experience any of the following health problems, discontinue use of the
Streaming Stick immediately:
— Dizziness, nausea, fatigue or symptoms similar to motion sickness.
— Discomfort or pain in a part of the body, such as eyes, ears, hands, or arms.
If symptoms persist, consult your physician.
• Keep the Streaming Stick and any accessories, including the remote, out of the
reach of small children.
• Do not touch the Streaming Stick during an electrical storm.
• Do not allow liquid, small particles or other foreign objects to get into the Streaming
Stick or accessories.
• Do not expose the Streaming Stick to smoke or steam.
• Do not expose the Streaming Stick or accessories to high, temperatures, high
humidity or direct sunlight.
www.roku.com
Copyright © 2012 Roku, Inc. All rights reserved. Roku and the Roku logo are
trademarks or registered trademarks of Roku, Inc.

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