Rosslare HLX24TH Advanced Wireless Security Panels User Manual HLX 24

Rosslare Enterprises Ltd Advanced Wireless Security Panels HLX 24

Users Manual

HLX-24TH Family Advanced Wireless Security Panels User Manual
Copyright © 2015 by Rosslare. All rights reserved. This manual and the information contained herein are proprietary to ROSSLARE ENTERPRISES LIMITED and/or its related companies and/or subsidiaries’ (hereafter: "ROSSLARE"). Only ROSSLARE and its customers have the right to use the information. No part of this manual may be re-produced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of ROSSLARE. ROSSLARE owns patents and patent applications, trademarks, copyrights, or other intellectual property rights covering the subject matter in this manual. TEXTS, IMAGES, AND ILLUSTRATIONS INCLUDING THEIR ARRANGEMENT IN THIS DOCUMENT ARE SUBJECT TO THE PROTECTION OF COPYRIGHT LAWS AND OTHER LEGAL RIGHTS WORLDWIDE. THEIR USE, REPRODUCTION, AND TRANSMITTAL TO THIRD PARTIES WITHOUT EXPRESS WRITTEN PERMISSION MAY RESULT IN LEGAL PROCEEDINGS. The furnishing of this manual to any party does not give that party or any third party any license to these patents, trademarks, copyrights or other intellectual property rights, except as expressly provided in any written agreement of ROSSLARE. ROSSLARE reserves the right to revise and change this document at any time, without being obliged to announce such revisions or changes beforehand or after the fact.
Table of Contents HLX-24 User Manual iii Table of Contents 1. Introduction ....................................................................... 82. Technical Specifications ................................................... 93. Operating the HLX-24 ..................................................... 103.1 Quick Reference ............................................................................... 103.2 About Everyday Operation ................................................................ 103.3 Arming Options ................................................................................ 103.3.1 Arm Away ................................................................................................. 103.3.2 Arm Home ................................................................................................ 113.3.3 Quick Arming ............................................................................................ 113.3.4 Instant Arming .......................................................................................... 113.3.5 Forced Arming .......................................................................................... 113.3.6 Exit Delay .................................................................................................. 113.3.7 Exit Restart ................................................................................................ 123.4 Disarm Mode .................................................................................... 123.4.1 Entry Delay ................................................................................................ 123.5 System Alarm ................................................................................... 133.5.1 Abort Window Time .................................................................................. 133.5.2Alarm Cancel ............................................................................................ 133.5.3 Zone Cross ................................................................................................ 133.5.4 Swinger Zone Shutdown ............................................................................ 133.5.5 Fire Alarm ................................................................................................. 144. System Overview ............................................................ 154.1 HLX-24 Wireless Panel ...................................................................... 154.2 The LCD Display ................................................................................ 164.3 The Keypad ...................................................................................... 184.4 Sound Indicators ............................................................................... 194.5 LED Indicators ................................................................................... 195. User Menu Structure ....................................................... 21
Table of Contents iv HLX-24 User Manual 6. Telephony Voice Response Menu .................................. 236.1 General ............................................................................................ 236.2 Arming Submenu ............................................................................. 236.3 Automation Submenu ...................................................................... 246.4 Status Report .................................................................................... 247. Reading the Event Log ................................................... 258. User Menu Options ......................................................... 268.1 Accessing the User Menu .................................................................. 268.2 Changing the Master Code ............................................................... 268.3 Defining User Codes ......................................................................... 268.4 Authorization Codes ......................................................................... 278.5 Silent Exit .......................................................................................... 278.6 Setting Date and Time ...................................................................... 278.7 Defining Date and Time Format ........................................................ 278.8 Setting Zone Bypass .......................................................................... 288.8.1 Enabling Zone Bypass ................................................................................ 288.8.2 Defining Bypass Zones ............................................................................... 288.9 Enrolling a Remote Control ............................................................... 298.10 Deleting a Remote Control ................................................................ 298.11 Setting Phone Numbers .................................................................... 308.12 Registration Code (HLX-24IP model only) .......................................... 309. Maintenance .................................................................... 319.1 Dismounting the Control Panel ......................................................... 319.2 Replacing the 4 AA Backup Batteries ................................................. 31A. Declaration of Conformity ............................................. 32 B. Limited Warranty ............................................................ 33
List of Figures HLX-24 User Manual v List of Figures Figure 1: HLX-24 Panel ................................................................................. 15Figure 2: The Keypad.................................................................................... 18Figure 3: Replacing the Backup Batteries....................................................... 31
List of Tables vi HLX-24 User Manual List of Tables Table 1: Quick Reference to Keypad Buttons ................................................. 10Table 2: HLX-24 Wireless Panel ..................................................................... 16Table 3: Display Options ............................................................................... 17Table 4: Keypad Functions ............................................................................ 18Table 5: Sound Indicators ............................................................................. 19Table 6: Power LED Indicator ........................................................................ 19Table 7: Status LED Indicator ........................................................................ 19Table 8: Keypad Function Indicators ............................................................. 20Table 9: User Menu Options ......................................................................... 21
Notice and Disclaimer HLX-24 User Manual vii Notice and Disclaimer This manual’s sole purpose is to assist installers and/or users in the safe and efficient installation and usage of the system and/or product, and/or software described herein. BEFORE ATTEMPTING TO INSTALL AND/OR USE THE SYSTEM, THE INSTALLER ANDTHE USER MUST READ THIS MANUAL AND BECOME FAMILIAR WITH ALL SAFETY REQUIREMENTS AND OPERATING PROCEDURES. The system must not be used for purposes other than those for which itwas designed.The use of the software associated with the system and/or product, ifapplicable, is subject to the terms of the license provided as part of thepurchase documents.ROSSLARE exclusive warranty and liability is limited to the warranty andliability statement provided in an appendix at the end of this document.This manual describes the maximum configuration of the system with themaximum number of functions, including future options. Therefore, notall functions described in this manual may be available in the specificsystem and/or product configuration you purchased.Incorrect operation or installation, or failure of the user to effectivelymaintain the system, relieves the manufacturer (and seller) from all or anyresponsibility for consequent noncompliance, damage, or injury.The text, images and graphics contained in the manual are for thepurpose of illustration and reference only.All data contained herein subject to change without prior notice.In no event shall manufacturer be liable for any special, direct, indirect,incidental, consequential, exemplary or punitive damages (including,without limitation, any and all damages from business interruption, loss ofprofits or revenue, cost of capital or loss of use of any property or capitalor injury).All graphics in this manual are for reference only, some deviation betweenthe image(s) and the actual product may occur.All wiring diagrams are intended for reference only, the photograph orgraphic of the PCB(s) are intended for clearer illustration andunderstanding of the product and may differ from the actual PCB(s).
Introduction 8 HLX-24 User Manual 1. IntroductionThe HLX-24 family of panels by Rosslare is the perfect wireless security system for intrusion protection of the home, or small office providing security monitoring and telephony IVR Voice messaging. Users receive the latest RF technology in a wide selection of advanced wireless sensors and remotes, and benefit from smooth and easy operation of a large number of security and communication options. The panel has two full split reporting features for communicating to central station for Contact ID and telephony voice enabled event reporting. The HLX-24 currently comes in two models: HLX-24P – PSTN (landline) communicationHLX-24T – TCP/IP communicationIn addition to the standard HLX-24P version, the HLX-24T version allows users to control and monitor the status of the panel by using the HLX-24 mobile application, HomeLogiX™APP from a smartphone. For more information, see the HLX-24 Mobile Application User Manual.
Technical Specifications HLX-24 User Manual 9 2. Technical SpecificationsElectrical Characteristics External Power Supply 220 VAC/50 Hz, 110 VAC/60 Hz Operating Voltage Range 15 VDC, 800 mA Input Current Standby: 150 mA Max: 300 mA Backup Batteries 4 AA (1800 mAh rechargeable batteries are included) Display Two Line, 16 characters, white backlit LCD PGM Open Collector Output 100 mA, PTC protected Local Siren 87 dBA @ 1 m (3.28 ft) Communication (RF) Characteristics Frequencies 433.92 MHz (G version) 868.35 MHz (H version) RF Jamming Detection UL/EN selectable Anti-collision Proprietary RF protocol Programmable No-activity Timer 1–30 minutes, per zone Reporting Three private telephone numbers. Telephone and Modem Built in dialer & 2400 Baud modem Environmental Characteristics Operating Temp. Range 0ºC to 60ºC (32ºF to 140ºF) without battery 0ºC to 45ºC (32ºF to 113ºF) with battery Storage Temp. Range -25ºC to 70ºC (-13ºF to 158ºF) Operating Humidity 0 to 85% at 30ºC non-condensing Dimensions Height x Width x Depth 174 x 152 x 48 mm (8.5 x 5.7 x 1.9 in.) Weight 330 g (11.6 oz)
Operating the HLX-24 10 HLX-24 User Manual 3. Operating the HLX-24 This chapter describes the day to day operation of the system, as well as provides a quick reference for the Arming/Disarming buttons in the system. 3.1 Quick Reference Use the following buttons on the keypad for quick arming the system: Table 1: Quick Reference to Keypad Buttons AWAY Arms all sensors and detectors for use when there is no one at home/office. HOME Arms all perimeter sensors and detectors as defined by the installer. For use when home/office is occupied. DISARM Disarms all armed sensors and detectors. For more on the keys and their function, see Section 4.3. 3.2 About Everyday Operation The HLX-24 system allows you to ensure the security of your home, both while you are home and while you are away. The system allows you to control attached subsystems and appliances such as garage doors, lights, heating, and air conditioner via an expandable PGM output. 3.3 Arming Options The following subsections describe the arming options available to the installer. 3.3.1 Arm Away ARM AWAY is the full arming of the system, best used when there is no one is at home or in the office. In Away mode, the system enters Alarm mode if there is a zone violation, regardless of perimeter or interior type. If the installer enabled the “Unvacated Premises” option, the system may trigger Arm Home (Stay) mode automatically if the system was armed in Arm Away mode, but there was no exiting from the delay zone during the exit delay period. To arm the system using AWAY: 1. Verify that the system is ready for arming. 2. Press the AWAY arming key. 3. Enter your user code. If the user arms the system as AWAY by remote control, a squawk acknowledgement is produced twice in the local sounders.
Operating the HLX-24 HLX-24 User Manual 11 3.3.2 Arm Home Home arming is an arming of all perimeter sensors and detectors as defined by the installer. This is intended for when home or office is occupied. To arm the system using HOME: 1. Verify that the system is ready for arming. 2. Press the HOME arming key. 3. Enter your user code. If the user arms the system as HOME by remote control, a squawk acknowledgement is produced twice in the local sounders. 3.3.3 Quick Arming Quick arming allows arming the system without code entry. If Quick Arming is enabled (by the installer during setup), a long press on one of the arming buttons activates Quick Arming. 3.3.4 Instant Arming If Instant Arming mode is enabled (by the installer during configuration), the system skips the exit delay, cancels the entry delay configured, and initiates the alarm, which instantly causes an alarm to go off upon violation of any zone. To instantly arm the system: 1. Verify that the system is ready for arming. 2. Press either the HOME or the AWAY arming key. 3. Enter your user code. 4. Press the same arming key once again. 3.3.5 Forced Arming If Forced Arming is enabled, the system is able to arm even when zones are in violation (open) but not defined as bypassed. In such a case, the system arms, effectively bypassing the open zone. Once the open zone is closed, the system completes arming, adding the previously bypassed zone to the monitored zones. 3.3.6 Exit Delay An exit delay enables the user to arm the system and exit the site through a specified door (determined as a delay zone) using a predetermined path after arming the system, without setting off an alarm. A progress annunciation of slow-rate warning beeps sound when the system is armed. The system counts down the last 10 seconds of the delay if the voice capability is configured; otherwise, the warning beeps are faster. The exit delay is set at 60 seconds by default. The user can use the Silent Exit feature to silence the audible progress annunciation of the exit delay.
Operating the HLX-24 12 HLX-24 User Manual If Silent Exit is active, the Exit Time is doubled for that exit period only, but does not exceed 255 seconds. During Home arming, the system ignores all interior zones as well as the predefined delay zones. 3.3.7 Exit Restart When this feature is enabled, an Exit Restart delay occurs on the second zone opening within the same zone and the Exit Delay time is doubled. If it is disabled, the same zone may be opened several times while in the Exit Delay countdown. 3.4 Disarm Mode When disarmed, the HLX-24 system is in Standby mode. Alarms trigger only for panic, fire, 24-hour audible, and silent conditions. In this state, the system continuously checks zone status and holds the Ready status parameter. This parameter determines whether the system is ready to be armed. The system becomes Ready to Arm when zones are either closed or bypassed. To disarm the system: 1. Press the Disarm key. 2. Enter your user code. • If the user disarms the system during Exit/Entry mode, the progress annonciation is silenced on the first keystroke of the user code. If the code is invalid, the progress annonciation resumes. • If the user disarms the system during the Abort time, the alarm announciation is silenced on the first keystroke of the user code. If the code is invalid, the alarm resumes. • If the user disarms the system by remote control, a squawk acknowledgement is produced once in the local sounders. 3.4.1 Entry Delay An entry delay enables the user to enter the site through a specified door (determined as a delay zone) using a predetermined path, without setting off an alarm. The entry delay is set at 30 seconds by default. After entry, the user must disarm the system before the entry delay expires. A progress annunciation of slow-rate warning beeps sound upon detection of the specified zone. The system counts down the last 10 seconds of the delay indication if enabled or the warning beeps become faster.
Operating the HLX-24 HLX-24 User Manual 13 3.5 System Alarm Alarms trigger for panic, fire, 24-hour audible and silent conditions for 24 hours a day, 7 days a week. When premises are in Armed Away, all delayed, interior, and perimeter zones are protected. When premises are in Armed Home (Stay), all delayed and perimeter zones are protected (interior zones are ignored). Once in Alarm mode, the system transmits an alarm event to the monitoring station (if configured). Call Waiting Policy: *70 is added to the beginning of the phone number to disable call waiting to ensure that the connection failure was not due to the use of the Call Waiting Cancel feature on a non-call-waiting line. In addition, the system notifies the user of the alarm by phone (if configured). A local siren is heard if configured. All events are saved to an event log. 3.5.1 Abort Window Time When this option is enabled, the system sounds a warning, but the central station does not receive notification of the alarm if the user disarms the system within the specified alarm abort time. 3.5.2 Alarm Cancel The Alarm Cancel window is a period of time starting at the end of the abort window period, during which a user can cancel the alarm. The Alarm Cancel window applies to all alarms that have been subjected to the Abort window. If an alarm had previously been transmitted, an Alarm Cancel event signal is transmitted to the monitoring station if the control panel is disarmed during the Alarm Cancel window. 3.5.3 Zone Cross The zone cross option requires an opening of two zones within a given time period to initiate an alarm event sequence. If one linked zone is opened and the other linked zone is not opened, a zone cross error is sent to the monitoring station. 3.5.4 Swinger Zone Shutdown If there are two or more opening events in an armed non-fire zone, the system ignores the zone. The zone is restored after disarming the system or automatically after 8 hours.
Operating the HLX-24 14 HLX-24 User Manual 3.5.5 Fire Alarm Fire alarm verification is an available option on fire zones. When used the system begins and Alarm Transmission Sequence once the conditions for fire alarm verification are met. The Fire Verify setting double checks the state of the fire detectors. When there is a fire sensor alarm signal, a siren is heard immediately. A 60-second retard-reset period starts during which every additional fire alarm signal is ignored. After this period, an additional timeout of 60 seconds starts, which is the confirmation period, during which a fire sensor alarm signal causes an event transmission to the monitoring station. When the confirmation period expires, the fire zone is automatically restored and ready for a new fire alarm session.
System Overview HLX-24 User Manual 15 4. System Overview The main components of the HLX-24 wireless panel are:  HLX-24 Wireless Panel  The LCD Display  The Keypad  Sound Indicators  LED Indicators 4.1 HLX-24 Wireless Panel Figure 1 presents the components of the wireless panel. Figure 1: HLX-24 Panel Display Power Indicator Status Indicator Keypad Door
System Overview 16 HLX-24 User Manual Table 2 describes the components in the panel: Table 2: HLX-24 Wireless Panel Menu Use to navigate between menus Power indicator Power LED Red on: system is ON Red flashing: AC power failure Status indicators on the ‘Arm Home’, Disarm and Arm Away buttons Status LED Green LED when the system is disarmed using the ‘Disarm’ button Red on: System armed Red off: System disarmed Flash: Entry and exit delay (according to beep rate) Keypad door Open to access the keypad buttons Local sounder On the back of the device Local emergency button Keep pressed for 3 seconds to sound a standard panic alarm Display LCD display Enter Accept an entry or selection Panic Alarm is followed by a report to the Central Station and audible siren as defined by the installer. 4.2 The LCD Display The LCD display clearly shows the system status. The display consists of two rows. The bottom line is divided into two and displays the system status and events. When in Idle mode, the first line displays the system's name (HomeLogiX™ by default) while the second line shows the system status. For example, the second line displays Ready. Pressing # (pound key), toggles the first line display between the System name display and the Time & Date display. The system status is displayed on the left of the bottom line. The events are displayed on the right of the system status. If there is more than one event, the event display toggles every two seconds. There are several display options as described in Table 3:
System Overview HLX-24 User Manual 17 Table 3: Display Options System Status Ready Indicates that all zones are in Normal state and the system is ready for arming. Not ready Indicates that at least one zone is open and the system is not ready for arming. Press Enter to see which zones are open. If there is more than one open zone, pressing Enter or Menu displays the next open zone. When there are no more open zones, the display returns to the idle view. You can also exit the active zone view by pressing the ESC, Away or Home buttons. Event Display TRBL Indicates that a problem exists on the system. The following System Troubles may appear in the TRBL message: • Battery Missing • Dead Battery • Low battery • Power failure (AC Fail) • RF jamming • Line Fail • Communication Fail • Tamper In addition, the following Zone Troubles may appear in the TRBL message: • Tamper • Low battery • Supervision (failure) MEM Indicates an alarm in memory LOG Indicates that a trouble event appears in the log file ABT Indicates that at least one zone alarm aborted CNL Indicates that a cancel alarm was transmitted to the central station MSG Indicates that a personal message is waiting
System Overview 18 HLX-24 User Manual 4.3 The Keypad The keypad is used to program the wireless panel and to arm and disarm the sensors. Figure 2: The Keypad Table 4 describes the keypad functions: Table 4: Keypad Functions Key Icon Function Panic When pressed for 3 seconds a standard panic alarm sounds Keys 0 – 9 Enters alphanumeric entries Press 0 to enter a space Arm Away Arms all sensors and detectors for use when there is no one at home/office Arm Home Arms all perimeter sensors and detectors as defined by the installer (for use when home/office is occupied) Disarm Disarms all armed sensors and detectors ESC/Back Ignores an entry or moves one level up in a menu Enter Accepts an entry or selection Up/Down Arrows Use to navigate between menus
System Overview HLX-24 User Manual 19 4.4 Sound Indicators Table 5 describes the sounds are emitted by the system and keypad: Table 5: Sound Indicators Sound Sounded When Single beep A key is pressed Long Beep Illegal key entry Three short beeps An entry is successfully accepted. Four short beeps a minute If enabled, on trouble condition. Short beep every second An exit/entry delay is activated. (Beep sounded every 0.5 seconds during last 10 seconds of delay. This table does not include actual alarm sounds. The audible indication of a fire zone differs from that of a normal intrusion zone. 4.5 LED Indicators Table 6, Table 7, and Table 8 describe the LED indicators of the various panel indicators. Table 6: Power LED Indicator Power LED (Red/Green) Status Green ON Normal AC mode FLASHES red every 0.5 seconds AC Failure Table 7: Status LED Indicator Status LED (Red/Green) Status Green ON Panel ready Red ON Panel not ready Green FLASHES every 1 second Walk Test mode
System Overview 20 HLX-24 User Manual Table 8: Keypad Function Indicators Panel Status Panic Arm Away Arm Home Disarm Disarm OFF OFF OFF ON Arm Home OFF OFF ON OFF Arm Away OFF ON OFF OFF Arming Home OFF OFF FLASHES every 1 second (until last 10 seconds flashes every 0.5 seconds) OFF Arming Away OFF FLASHES every 1 second (until last 10 seconds flashes every 0.5 seconds) OFF OFF Panic ON Previous LED status continues Previous LED status continues Previous LED status continues
User Menu Structure HLX-24 User Manual 21 5. User Menu Structure The User menu enables configuring the basic user settings, such as setting the date and time and changing user codes. You can define one Master user and up to twenty additional users, each with an individual code. Settings marked with an “M” can be accessed by the Master user only, and appear only if the master code is entered. If the master code has not been specified and the installer has set the zone bypass to Off, the User menu is unavailable to regular users. To enter the User menu: 1. On the panel, press Menu repeatedly until the screen displays User. 2. Press Enter. 3. Enter the Master user code (the default code is 1234) and press Enter. The system is locked out for 90 seconds after entering 5 wrong codes. The User menu options are displayed in Table 9: Table 9: User Menu Options Select To (M) Edit Master Code Change the master code (see Section 8.2). (M) User Codes Specify user codes 1 through 20. If the user code exists, you can edit the code or delete it by pressing # (see Section 8.3). Authorization Code Specify the code that is used to configure the system’s settings with the remote programming software HR-P02. The default code is 1234. Silent Exit Choose between disabling and enabling the progress annunciation during exit delay. The default is Disabled. (M) Set Date & Time Set the Time & Date, as specified in Section 8.5. (M) Date & Time Format Specify the format in which the time is specified: 24 hour format or AM/PM. By toggling between the two using the Menu button. Specify the format in which the date is specified: DD-MM-YY or MM-DD-YY (see Section 8.7)
User Menu Structure 22 HLX-24 User Manual Select To Zone Bypass Enables you to arm the system by bypassing/un-bypassing selected zones (see Section 8.8). This option is enabled if manual bypass has been enabled by the installer. Note: Zone bypass can be triggered only if the zone was enrolled. Remote Controls Enroll remote controls for quick activation of the system (see Section 8.9) (M) Private Numbers Specify up to three private telephone numbers (see Section 8.11). Walk Test When entering the detector’s Test mode, the red and green LEDs on the panel flash every second simultaneously, and the display shows “receiving…”. If the alert monitoring station reporting options is enabled, an E607 event is transmitted. The Walk Test sequence timeout is for 15 minutes. In the last 5 minutes, a squawk is heard every two seconds in addition the green and red LEDs flash simultaneously to indicate that the testing period will be terminated in another five minutes. If the system walk detector test is terminated, an R607 restore event is transmitted (if enabled). During the Walk Test, each successful detector violation causes a squawk and the signal strength is displayed. In the conclusion of the Walk Test, the installer may browse through the recorded results by using the Menu button. Each browsing of a record is followed by the E613 event transmission with the relevant zone indication. For 24-H and fire zones, reporting trouble event E380 is sent to the monitoring station.
Telephony Voice Response Menu HLX-24 User Manual 23 6. Telephony Voice Response Menu 6.1 General IVR (Interactive Voice Response) features include telephony voice assistance, where the panel uses voice through the telephone to prompt the user. Either the system or a remote private telephone can initiate an IVR session.  IVR session Initiated by a Remote Telephone User: The remote telephone user initiates an IVR session by calling the system’s number. The system answers after a preset number of rings. Press * to initiate connection. The system broadcasts the site description and waits for a code. The remote user must enter a valid master code to start a session.  IVR session initiated by the System: The system initiates a session (if enabled by the installer) upon an event occurrence. The system calls the private number and asks that you to press * to initiate the connection after which the system broadcasts the site and the event description. The user must then enter a valid master code to enter the IVR menu. The system hangs up after approximately 60 seconds of inactivity. If there is no answer from a private phone or if the user hangs up, the system switches to the next private number. The system retries calling the programmed private phones for a pre-programmed number of attempts unless the user disconnects the call session by pressing 9, in which case the session is stopped completely. The system switches to voice menu mode when a valid master code is entered. During voice menu mode, the system uses voice messages for menu options. Follow the voice instructions. Press 0 at any time to jump one level up in the menus. The following options are available:  Press 1 to enter the arming options submenu  Press 2 to enter the automation options submenu  Press 4 to receive a status report  Press 9 to exit the menu and disconnect the system. 6.2 Arming Submenu After entering the arming submenu the following options are available:  Press 1 to “Arm Away”  Press 2 to “Arm Home”  Press 3 to “Disarm”  Press 0 to return to the previous menu The system status is announced.
Telephony Voice Response Menu 24 HLX-24 User Manual Please note that when arming, the status change is only announced after the exit delay timeout. Disconnect the phone to terminate the session or press 0 to return to the previous menu. 6.3 Automation Submenu After entering the automation submenu, you hear the following:  Press 0 to return to the previous menu The system then requests the following:  Press 1 to turn the PGM on  Press 2 to turn the PGM off. Note that if no acknowledgment is heard after your selection, disconnect the phone to terminate the session or press 0 to return to the previous menu. 6.4 Status Report Enter the Status submenu to hear the system status. During a PSTN IVR session, the system does not activate its local IVR.
Reading the Event Log HLX-24 User Manual 25 7. Reading the Event Log The HLX-24 event log stores up to 250 events. When the log is full, the new incoming event replaces the oldest event. Events are displayed in a chronological order and include the date and time of their occurrence. To access the Event Log: 1. Access the event log by pressing 8 on the keypad when the system is in Normal mode. 2. To read an event, enter the master code and press Enter. 3. Browse the event log using the Menu button or go directly to an event by entering the event number using the numeric keypad. 4. Press Enter to view the date and time of the occurrence. 5. Enter a number from 001 to 250 to locate the requested event. The log indication is off in Disarm mode. The event registration into log reoccurs after system disarming.
User Menu Options 26 HLX-24 User Manual 8. User Menu Options 8.1 Accessing the User Menu To access the User menu: 1. Press the Menu button to reach the User menu and press Enter. You are asked to enter the Master code. 2. Enter your 4-digit Master code. Entering the correct code brings you to the user menu submenus. If a wrong code is entered, the system emits a long beep indicating an error and waits once again for the correct code to be entered. Inactivity for 30 seconds causes the system to return to Normal mode. 3. Once in the User menu, use the Menu button to browse the submenus. 4. Press Enter to access the desired submenu as detailed below. 8.2 Changing the Master Code You can change the master code. This feature is only for Master users. To change the master code: 1. Using the Menu button, select Edit Master Code and press Enter. 2. Using the numeric keypad, enter the new master code and press Enter to save. The master code is changed. 8.3 Defining User Codes You can use the panel to define up to twenty users. This feature is only for Master users. To define user codes: 1. Using the Menu button, select User Codes and press Enter. 2. Using the numeric keypad, select a user (1–20) and press Enter. 3. Using the numeric keypad, type a 4-digit code and press Enter to save. 4. Press the pound key (#) to delete an existing number.
User Menu Options HLX-24 User Manual 27 8.4 Authorization Codes You can set the code that is used to configure the system’s settings with the remote programming software HR-P02. To set the authorization codes: 1. Using the Menu button, select Authorization Code and press Enter. 2. Using the numeric keypad, type a 4-digit code and press Enter to save. 8.5 Silent Exit You can choose between disabling and enabling the progress annunciation during exit delay. The default is Disabled. To set the silent exit: 1. Using the Menu button, select Silent Exit and press Enter. 2. Using the Menu button, select either Enable or Disable. 3. Press Enter to confirm. 8.6 Setting Date and Time You can set the date and time that appears on the panel. This feature is only for Master users. To set the date and time: 1. Using the Menu button, select Date and Time and press Enter. 2. Two options appear: a. Set Time – Enter the time using the alphanumeric keypad and press Enter. b. Set Date – Enter the date using the alphanumeric keypad and press Enter. The date and time are set. 8.7 Defining Date and Time Format You can set the format used for how the date and time appear on the panel. This feature is only for Master users. To set the date and time format: 1. Select Date and Time Format with Menu button, press Enter. 2. Specify the format in which the time is displayed: toggle between 24-hour format and AM/PM using the Menu button. 3. Press Enter to confirm your selection.
User Menu Options 28 HLX-24 User Manual 4. Specify the format in which the date is displayed: DD-MM-YY or MM-DD-YY. 5. Press Enter to confirm your selection. The date and time format is set. 8.8 Setting Zone Bypass You can define certain zones to be bypassed when arming the system to deal with different situations, such as when the sensors battery is low and is sending an event, or when arming the system while someone is still on premises in certain areas. In general, you need to also determine whether to activate zone bypass. This feature is available to both User and Master level users, and is only active if it is set by the installer. 8.8.1 Enabling Zone Bypass For the zone bypass option to work, the feature must first be enabled and at least one zone must be enrolled and/or active. If Zone Bypass is disabled, pressing Enter shows “BYPASS DISABLED”. If Zone Bypass is enabled but there is no enrolled or active zone, pressing Enter shows “NO ACTIVE ZONE”. To enable zone bypass: 1. Using the Menu button, select Zone Bypass and press Enter. 2. Using the Menu and Enter buttons, access the Set Activation submenu. 3. Using the Menu button, choose to either Activate or Deactivate the zone bypass feature. 4. Press Enter to save. 8.8.2 Defining Bypass Zones You can define each of the 24 zones to be bypassed when arming the system. The zone bypass is deactivated once the system is disarmed following the bypassed arming. To define bypass zones: 1. Using the Menu button, select Zone Bypass and press Enter. 2. Press Enter to access the Select Zone submenu. 3. Using the numeric keypad or the Menu button, select the specific zone to define and press Enter to confirm your selection. 4. Using the Menu button, choose to either Bypass or Un-Bypass the selected zone. 5. Press Enter to save your selection.
User Menu Options HLX-24 User Manual 29 6. Arm the system using one of the arming options. 7. To arm the system again using the same bypass settings, press 6 followed by one of the arming buttons. 8.9 Enrolling a Remote Control You can enroll up to eight remote controls, and specify functions for each button on the remote control. The default functions are ARM AWAY, ARM HOME, OFF, PANIC, and STATUS (voice announcement of panel status). Arming or disarming the system using a remote control is identical to arming and disarming manually. To activate the Panic alarm, user must press the Panic button twice. To enroll a remote control and specify a function: 1. Using the Menu button, select Remote Controls and press Enter. 2. Select the desired remote control number 01–08 by either browsing the remotes using the Menu button or by entering the remote number using the numeric keypad. 3. Enroll the remote control when the “WAITING FOR SIGNAL” message is displayed by pressing a button on the remote you wish to enroll. 4. When the signal is detected, you are asked to press the Enter button to store and save your selection. 5. Once the selection is stored, you can then choose to configure each of the remote control buttons to behave in one of the following options:  Restore Default (reset to its original functionality)  Operate PGM  Status Request 6. At any time, you can press the ESC button to exit the menu. Once you exit the menu (after saving the enrollment) you cannot change the button’s behavior, unless you delete the remote and re-enroll it. 8.10 Deleting a Remote Control To delete a remote control: 1. Using the Menu button, select Remote Controls and press Enter. 2. Select the pre-enrolled remote control number 01–08 by either browsing the remotes using the Menu button or by entering the remote number using the numeric keypad. You are asked to confirm deletion. 3. Press Enter to delete the remote control or the ESC button to go back.
User Menu Options 30 HLX-24 User Manual 8.11 Setting Phone Numbers You can specify up to three private telephone numbers that are called by the wireless panel when an event occurs. To define phone numbers: 1. Using the Menu button, select Private Numbers and press Enter. 2. Using the Menu button or numeric keypad, choose between private numbers 1, 2 or 3 and press Enter. 3. Using the numeric keypad, enter the telephone number and press Enter to confirm. 4. Press the pound key (#) to delete an existing number. The private numbers are set. For PABX, use the digit followed by "," and then the full number. 8.12 Registration Code (HLX-24IP model only) The registration code is the MAC address of the HLX-24IP control panel. This is used to create a user account when using the HomeLogiX™APP, which allows you to control and monitor your HLX-24IP control panel from a smartphone. For more information see the HLX-24 Mobile Application User Manual.
Maintenance HLX-24 User Manual 31 9. Maintenance This chapter is for the installer. 9.1 Dismounting the Control Panel To release the panel from the mounted back-plate: 1. Unlock the locking hooks on the top of the back plate by lifting them up and out of the recesses on top of the panel. 2. Pull the top of the panel away from the wall to disconnect the connector from the back-plate. 3. Remove the panel from the lower posts of the back-plate. 9.2 Replacing the 4 AA Backup Batteries To replace the backup batteries: 1. Dismount the panel. 2. Remove the battery compartment cover (Figure 3). 3. Replace the batteries. 4. Replace the cover. Figure 3: Replacing the Backup Batteries Do not mix between different rechargeable batteries type and different charging levels
Declaration of Conformity 32 HLX-24 User Manual A. Declaration of Conformity This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:  This device may not cause harmful interference.  This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:  Reorient or relocate the receiving antenna.  Increase the separation between the equipment and receiver.  Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not expressly approved by the party responsible for compliance (Rosslare Ltd.) could void the user’s authority to operate the equipment.
Limited Warranty HLX-24 User Manual 33 B. Limited Warranty The full ROSSLARE Limited Warranty Statement is available in the Quick Links section on the ROSSLARE website at www.rosslaresecurity.com. Rosslare considers any use of this product as agreement to the Warranty Terms even if you do not review them.
HLX-24 Asia Pacific, Middle East, Africa Rosslare Enterprises Ltd. Kowloon Bay, Hong Kong Tel: +852 2795-5630 Fax: +852 2795-1508 support.apac@rosslaresecurity.com United States and Canada Rosslare Security Products, Inc. Southlake, TX, USA Toll Free: +1-866-632-1101 Local: +1-817-305-0006 Fax: +1-817-305-0069 support.na@rosslaresecurity.com Europe Rosslare Israel Ltd. Rosh HaAyin, Israel Tel: +972 3 938-6838 Fax: +972 3 938-6830 support.eu@rosslaresecurity.com Latin America Rosslare Latin America Buenos Aires, Argentina Tel: +54-11-4001-3104 support.la@rosslaresecurity.com China Rosslare Electronics (Shenzhen) Ltd. Shenzhen, China Tel: +86 755 8610 6842 Fax: +86 755 8610 6101 support.cn@rosslaresecurity.com India Rosslare Electronics India Pvt Ltd. Tel/Fax: +91 20 40147830 Mobile: +91 9975768824 sales.in@rosslaresecurity.com 0706-0960567+00

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