Ruckus ZoneFlex R310 Access Point Quick Setup Guide Wireless Qsg 800 70972 001 Rev A 20150724

Ruckus Wireless R310 Quick Setup Guide r310-qsg-800-70972-001-revA-20150724

2016-05-16

User Manual: Ruckus Ruckus Wireless R310 Quick Setup Guide

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Figure 1. ZoneFlex R310 AP

Step 2: Collecting Setup Requirements, Hardware,
and Tools
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ZoneFlex R310 Access Point
Quick Setup Guide
This Quick Setup Guide provides step-by-step instructions on how to set up
your Ruckus Wireless ZoneFlex R310 access point. After completing the
steps in this guide, you will be able to place the access point at your site
and provide network access to wireless clients. The rest of this document
refers to the ZoneFlex R310 access point as an AP.
Note:
The minimum software revision for the AP is base image 100.x or
later, SmartZone 3.2 or later, or ZoneFlex 10.0 or later.
The rest of this document collectively refers to the SCG SZ, vSZ, ZD,
and other controllers as Ruckus Wireless controllers.

BEFORE YOU BEGIN
Before deploying your Ruckus Wireless device, please check the Ruckus
Wireless Web site for the latest software and release documentation.
• Release Notes and User Documents are available at
http://support.ruckuswireless.com/documents
• Software Upgrades are available at
http://support.ruckuswireless.com/software
• Open Source information is available at
http://support.ruckuswireless.com/open_source

THIS GUIDE IN OTHER LANGUAGES
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请从以下网站获得该指南的简体中文版
https://support.ruckuswireless.com
Vous trouverez la version française de ce guide à l'adresse suivante
https://support.ruckuswireless.com
こ の ガ イ ド の日本語版は https://support.ruckuswireless.com
で ご覧 く だ さ い
이 가이드의 한국어 버전은 웹 사이트
(https://support.ruckuswireless.com) 에서 확인하시기 바랍니
다
Veja a versão em português (Brasil) deste guia em
https://support.ruckuswireless.com
Puede ver la versión en español (América Latina) de esta guía en
https://support.ruckuswireless.com

Copyright © 2015 Ruckus Wireless, Inc.
Published 24 July 2015, Part Number 800-70972-001 Rev A

PACKAGE CONTENTS
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One ZoneFlex R310 access point
Two mounting screws and plastic wall anchors
One T8 5mm M2.5 Torx locking security screw
One unit removal pin
Regulatory flyer
Product warranty statement
Declaration of conformity, if required
Ruckus Wireless AP Getting Started Guide
This Quick Setup Guide

CONFIGURING THE AP
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A computer with Ethernet adapter running Windows 7 or equivalent,
with Firefox or equivalent web browser.
One Cat 5e (or better) Ethernet cable.
T8 Torx screwdriver.
An AC-to-12VDC power adapter (sold separately)
--OR-an 802.3af-compliant Power over Ethernet (PoE) switch or PoE
injector.

Step 3: Connecting Your Computer to the AP
A After removing the AP from its package, place it next to your
computer.
B Using an Ethernet cable, connect your computer’s network port to the
POE IN port on the AP.
C Connect the AC power adapter (sold separately) to the 12VDC AP
port, and plug the AC power adapter into a convenient and protected
AC power source.
Alternatively, connect the POE IN port to a PoE injector or PoE switch
for both power and network connectivity.
Figure 2. AP rear panel

Step 1: Collecting the AP MAC Address
Step 2: Collecting Setup Requirements, Hardware, and Tools
Step 3: Connecting Your Computer to the AP
Step 4: Preparing Your Computer for AP Setup
Step 5: Logging Into the AP Web Interface
Step 6: Customizing the Wireless Settings
Step 7: Placing the AP at the Site
Step 8: Verifying the Installation

Step 1: Collecting the AP MAC Address
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Write down the MAC address (12 alphanumeric digits) from the
outside of the AP.
D After bootup, verify that the PWR LED on the AP is a steady green.

Important!
If the AP is to be managed by a Ruckus Wireless controller, then
follow the controller user documents to connect the AP to your local
network and configure it for initial operation. In that case, you may not
need to complete the following steps.

Step 4: Preparing Your Computer for AP Setup
Note:
The following procedures assume that Windows 7 is the operating
system. Procedures for other operating systems are similar.
A On your Windows 7 computer, configure your network adapter from
the Local Area Connection settings as follows:
• Start > Control Panel > Network and Sharing
Center > Change Adapter Settings

Page 1 of 4

B Edit the TCP/IPv4 address settings as follows:
• Local Area Connection > Properties > Internet
Protocol Version 4 (TCP/IPv4) > Properties
The Internet Protocol Version 4 (TCP/IPv4) Properties dialog box
appears.
Important!
Write down all of the currently active settings so you can restore your
computer to its current configuration when this procedure is
completed.
C Select Use the following IP address (if it is not already selected) and
then make the following entries:
• IP address: 192.168.0.22 (or any available address in the
192.168.0.x network, except 192.168.0.1, which is the default
used by the ZoneFlex R310 AP)
• Subnet mask: 255.255.255.0
• Leave the DNS server and Default gateway fields empty.
D Click OK to save your changes. Your changes are put into effect
immediately.

Step 5: Logging Into the AP Web Interface
As specified in Step 4: Preparing Your Computer for AP Setup, the
computer should be connected to your AP through the Ethernet port and
powered on, ready for setup.
A On your computer, open a Web browser window.
B In the browser, enter https://192.168.0.1 to connect to the AP.
C Press  to initiate the connection. When a security alert dialog
box appears, click OK/Yes to proceed.
D When the Ruckus Wireless Admin login page appears, enter the
following:
• Username: super
• Password: sp-admin
E Click Login.

Step 6: Customizing the Wireless Settings
A On the AP Web interface menu, click Configuration >
Wireless > 5G or Configuration > Wireless > 2.4G. The
Configure > Wireless > Common options appear.
B Verify that the following options are active:
• Channel: SmartSelect
• Channel Width: 20 MHz, 40 MHz, or 80 MHz (default).

Copyright © 2015 Ruckus Wireless, Inc.
Published 24 July 2015, Part Number 800-70972-001 Rev A

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Country Code: Select the country in which the AP will be
operating.

Note:
If you purchased the AP in the United States, then this value is fixed to
United States at the factory and is not user configurable. If you
purchased the AP outside the United States, then verify that the value
is set to your country or region. Selecting the correct country code
ensures that the AP uses only the radio channels allowed in your
country or region.
C Click Update Settings if you made any changes.
D Click any of the eight Wireless # (Wireless LAN Number) tabs at the
top of the page.
E In Wireless Availability, click Enabled.
F Delete the text in the SSID field, and then type a name for your network
that will help your users identify the AP in their wireless network
connection application.
G Click Update Settings to save your changes.
H If required, repeat Steps D-G for any other Wireless # (Wireless LAN
Number) interface that you want to enable.
I Click Logout to exit the Web interface.
J Disconnect the AP from the computer and from the current power
source, and then restore your computer to its original network
configuration.

Step 7: Placing the AP at the Site
A Move the AP to its permanent location (accessible to both AC or PoE
power and network connection).
B Use a Cat 5e (or better) Ethernet cable to connect your network (or PoE
injector or switch) to the POE IN port on the AP.
--OR-If you are not using an 802.3af-compliant PoE switch or PoE injector,
then connect the AC power adapter to the AP, and then to a
convenient power source.
C Verify that the POE IN port LED is lit.

Step 8: Verifying the Installation

INSTALLING THE AP
The AP can be mounted on a flat surface, on a drop-ceiling T-bar, or on a
pole or flat surface. Refer to the following sections:
• Mounting on a Flat Surface
• Removing the AP from Flat-Surface Mounting Screws
• Mounting the AP on a Drop-Ceiling T-Bar
• Removing the AP from a Drop-Ceiling T-Bar
• Mounting the AP on a Flat Surface or Pole Using the Optional
Secure Mounting Bracket
• Removing the AP from the Optional Secure Mounting Bracket

Mounting on a Flat Surface
The factory-supplied mounting screws and plastic wall anchors allow you
to attach the AP to a wall or ceiling.
A Use the Mounting Template on the last page of this guide to mark the
locations for two drill holes on the mounting surface.
B Use a 4.75mm (3/16”) drill bit to drill holes approximately 25mm (1”)
deep into the mounting surface.
C Insert the factory-supplied anchors (A in Figure 3) and mounting
screws (B) into the mounting surface, leaving approximately 6 mm
(1/4”) of the screw heads protruding from the surface.
Figure 3. Mounting the AP on a flat surface
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C

B

D Place the AP onto the mounting screws so that the screw heads enter
the keyholes on the AP enclosure (C), and gently press down on the AP
until the locking tab in the upper AP keyhole locks the AP onto the top
mounting screw.

A Using any wireless-enabled computer or mobile device, search for and
select the wireless network you previously configured.
B If you can connect, open a browser and link to any public Web site.
Congratulations! Your wireless network is active and ready for use. If you
need to configure advanced wireless settings, such as enabling security,
refer to the Ruckus Wireless Indoor AP User Guide.

Page 2 of 4

Removing the AP from Flat-Surface Mounting
Screws
A To remove the AP from the factory-supplied mounting screws, gently
press the unit removal pin (A in Figure 4) into the access hole on the
end of the AP to release the bracket locking tab in the upper keyhole.
Figure 4. Removing the AP from the screw heads

Mounting the AP on a Drop-Ceiling T-Bar
A Orient the AP so that the T-bar is positioned between the T-bar clips
as shown in Figure 5, then rotate the AP until the third T-bar clip
catches the T-bar and the latch locks the T-bar in place (Figure 6).
Figure 5. Initial position

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B Push the AP up and pull it away from the mounting screw heads.

Figure 6. Final position

Mounting the AP on a Flat Surface or Pole Using the
Optional Secure Mounting Bracket
The customer-ordered Ruckus Wireless secure mounting bracket kit
(ordering part number 902-0120-0000) includes a metal mounting bracket
and provides greater security when attaching the AP to flat surfaces (walls
and ceilings) and to poles.
• If you are mounting the AP on a flat surface, then you will also need an
electric drill with a 4.75mm (3/16”) drill bit, and the four No. 6 zinc
plated screws and plastic wall anchors included with the kit.
• If you are mounting the AP on a truss or pole, then you will also need
the two customer-supplied stainless steel pipe clamps.
Continue with the following:
A If you are mounting the AP on a flat surface, then use the secure
mounting bracket as a template to mark the locations for four drill
holes on the mounting surface. There are four screw holes available on
the secure mounting bracket.
Fasten the bracket to the flat surface using four mounting screws and
plastic wall anchors and continue with Step C.
B If you are mounting the AP on a pipe or pole, then feed the two
customer-supplied stainless steel clamps through the slots on the
secure mounting bracket. Use common hand tools to tighten the
clamps around the pipe or pole.
After the bracket is attached, continue with Step C.
Figure 7. Attaching the AP to the secure mounting bracket
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B (OPTIONAL, for added security.) Using a Torx T8 screwdriver, insert the
locking screw (A) into the hole near the latch to lock the AP in place.

C Insert the two studs on the secure mounting bracket (A) into the
keyholes on the bottom of the AP.
D Slide the AP toward the Ethernet port until the locking tab in the upper
AP keyhole locks the AP onto the top mounting bracket stud.

Removing the AP from a Drop-Ceiling T-Bar
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Copyright © 2015 Ruckus Wireless, Inc.
Published 24 July 2015, Part Number 800-70972-001 Rev A

To remove the AP, first remove the security screw, then depress the
latch while rotating the AP so that the T-bar clips disengage the T-bar.

Page 3 of 4

Removing the AP from the Optional Secure
Mounting Bracket

Mounting Template:

A Gently press the unit removal pin (A in Figure 8) into the access hole
on the end of the AP to release the bracket locking tab in the upper
keyhole.
Figure 8. Removing the AP from the secure mounting bracket

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B Slide the AP toward the unit removal pin and remove the AP from the
bracket.

82.6mm
3.25in

TROUBLESHOOTING
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CAUTION: If required, you can reset the AP to its factory default

settings by using a straightened paper clip to press and hold the reset
button located between the POE IN and 12VDC ports, for six or
more seconds. DO NOT DO THIS UNLESS SO INSTRUCTED. (Doing this
resets the AP IP address to 192.168.0.1.)
NOTE: After a reset, you can access the internal AP web interface
using https://192.168.0.1. Your device must use any other
unused address from 192.168.0.2 through 192.168.0.254, with
subnet mask 255.255.255.0. The username is super, and the
password is sp-admin. Refer to the Ruckus Wireless Indoor AP User
Guide for information on configuring and operating the AP. This
document is available at
https://support.ruckuswireless.com

Copyright © 2015 Ruckus Wireless, Inc.
Published 24 July 2015, Part Number 800-70972-001 Rev A

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