Ruckus VSCG Getting Started Guide For RuckOS 3.0.3 V SCG Ruck OS 3 0 20150130

2015-01-30

User Manual: Ruckus vSCG Getting Started Guide for RuckOS 3.0.3

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Ruckus Wireless
Virtualized SmartCell Gateway
™

™

Getting Started Guide for RuckOS 3.0.3

Part Number 800-70797-001 Rev A
Published January 2015
www.ruckuswireless.com

Copyright Notice and Proprietary Information
Copyright 2014. Ruckus Wireless, Inc. All rights reserved.
No part of this documentation may be used, reproduced, transmitted, or translated, in any form or by any means,
electronic, mechanical, manual, optical, or otherwise, without prior written permission of Ruckus Wireless, Inc.
(“Ruckus”), or as expressly provided by under license from Ruckus.

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Technical data contained in this publication may be subject to the export control laws of the United States of America.
Disclosure to nationals of other countries contrary to United States law is prohibited. It is the reader’s responsibility to
determine the applicable regulations and to comply with them.

Disclaimer
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INFORMATION PURPOSES ONLY. RUCKUS AND ITS LICENSORS MAKE NO WARRANTY OF ANY KIND, EXPRESS
OR IMPLIED, WITH REGARD TO THE MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
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Dynamic PSK, FlexMaster, MediaFlex, MetroFlex, Simply Better Wireless, SmartCast, SmartMesh, SmartSec, SpeedFlex, ZoneDirector, ZoneSwitch, and ZonePlanner are trademarks of Ruckus Wireless, Inc. in the United States and
other countries. All other product or company names may be trademarks of their respective owners.

Virtualized SmartCell Gateway Getting Started Guide for RuckOS 3.0.3, 800-70797-001 Rev A

Contents
About This Guide
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Documentation Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Preparing to Install the vSCG
Preparing a Hypervisor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Obtaining the vSCG Distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Preparing the vSCG Interface Settings to Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Determining the System Resources That the Virtual Machine Requires . . . . . . . . . . . . . . 10

Installing the vSCG on a Hypervisor
Installing the vSCG on VMWare™ vSphere Hypervisor . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Creating a vSCG Instance from the OVA File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Allocating Resources and Assigning Network Interfaces. . . . . . . . . . . . . . . . . . . . . . . . 22
Configuring the Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Setting Up the vSCG Interface or Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Installing the vSCG on a Kernel-based Virtual Machine Hypervisor . . . . . . . . . . . . . . . . . 34
Extracting the vSCG Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Setting Up the vSCG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Using the Setup Wizard to Install vSCG
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Step 1: Start the Setup Wizard and Set the Language . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Step 2: Select the Profile Configuration That Corresponds to Your vSCG License. . . . . . 48
Step 3: Configure the Management IP Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Step 4: Configure the Cluster Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
If This vSCG Is Forming a New Cluster. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
If This vSCG Is Joining an Existing Cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Step 5: Set the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Step 6: Verify the Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Logging On to the Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Virtualized SmartCell Gateway Getting Started Guide for RuckOS 3.0.3, 800-70797-001 Rev A

Configuring the vSCG Carrier for the First Time
Creating an AP Zone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Configuring AAA Servers and Hotspot Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Adding an AAA Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Creating a Hotspot Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Creating a Registration Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Configuring the Rule Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Defining the WLAN Settings of an AP Zone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
General Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
WLAN Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Authentication Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Encryption Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Authentication & Accounting Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
RADIUS Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Advanced Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Configuring DHCP Option 43 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Verifying That Wireless Clients Can Associate with a Managed AP . . . . . . . . . . . . . . . . . 83
What to Do Next . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Ensuring That APs Can Discover the Controller on the Network
Is LWAPP2SCG Enabled on the Controller? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Obtaining the LWAPP2SCG Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Enabling LWAPP2SCG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Method 1: Perform Auto Discovery of the Controller Using the SmartLicense Server. . . . 87
Method 2: Perform Auto Discovery on Same Subnet, then Transfer the AP to Intended
Subnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Method 3: Register the Controller with the DNS Server . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Method 4: Configure DHCP Option 43 on the DHCP Server . . . . . . . . . . . . . . . . . . . . . . 91
Method 5: Manually Configure the Controller Address on the AP’s Web Interface . . . . . . 94
What to Do Next . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Index

Virtualized SmartCell Gateway Getting Started Guide for RuckOS 3.0.3, 800-70797-001 Rev A

About This Guide
This Virtualized SmartCell Gateway™ (vSCG) Getting Started Guide provides information on how to set up the vSCG virtual appliance on the network. You can install
the vSCG on any of the supported hypervisors.
Topics covered in this guide include preparing your chosen hypervisor. installing the
vSCG image on to the hypervisor, and completing the vSCG Setup Wizard.
This guide is intended for use by those responsible for installing and setting up
network equipment. Consequently, it assumes a basic working knowledge of local
area networking, wireless networking, and wireless devices.
NOTE: If release notes are shipped with your product and the information there
differs from the information in this guide, follow the instructions in the release notes.
Most user guides and release notes are available in Adobe Acrobat Reader Portable
Document Format (PDF) or HTML on the Ruckus Wireless Support website at
https://support.ruckuswireless.com/documents.

Virtualized SmartCell Gateway Getting Started Guide for RuckOS 3.0.3, 800-70797-001 Rev A

About This Guide
Document Conventions

Document Conventions
Table 1 and Table 2 list the text and notice conventions that are used throughout
this guide.
Table 1.

Text conventions

Convention

Description

monospace

Represents information as it [Device name]>
appears on screen

monospace bold

Represents information that [Device name]> set
ipaddr 10.0.0.12
you enter

default font bold

Keyboard keys, software
buttons, and field names

On the Start menu, click All
Programs.

italics

Screen or page names

Click Advanced Settings. The
Advanced Settings page
appears.

Table 2.

Example

Notice conventions

Notice Type

Description

NOTE

Information that describes important features or instructions

CAUTION!

Information that alerts you to potential loss of data or potential
damage to an application, system, or device

WARNING!

Information that alerts you to potential personal injury

Related Documentation
In addition to this Getting Started Guide, each Virtualized SmartCell Gateway
documentation set includes the following:
• Administrator Guide: Provides detailed information on how to configure the
vSCG. The Administrator Guide is available for download on the Ruckus Wireless
Support website at http://support.ruckuswireless.com.
• Online Help: Provides instructions for performing tasks using the vSCG web
interface. The online help is accessible from the web interface and is searchable.
• Release Notes: Provide information about the current software release, including
new features, enhancements, and known issues.

Virtualized SmartCell Gateway Getting Started Guide for RuckOS 3.0.3, 800-70797-001 Rev A

About This Guide
Documentation Feedback

NOTE: For a complete list of documents that accompany this release, refer to the
Release Notes.

Documentation Feedback
Ruckus Wireless is interested in improving its documentation and welcomes your
comments and suggestions. You can email your comments to Ruckus Wireless at:
docs@ruckuswireless.com
When contacting us, please include the following information:
• Document title
• Document part number (on the cover page)
• Page number (if appropriate)
For example:
• Virtualized SmartCell Gateway (vSCG) Getting Started Guide for RuckOS 3.0
• Part number: 800-70797-001
• Page 88

Virtualized SmartCell Gateway Getting Started Guide for RuckOS 3.0.3, 800-70797-001 Rev A

Preparing to Install the vSCG

In this chapter:
• Preparing a Hypervisor
• Obtaining the vSCG Distribution
• Preparing the vSCG Interface Settings to Use
• Determining the System Resources That the Virtual Machine Requires

Preparing a Hypervisor
Table 3 lists the hypervisors (and their release versions) on which you can install the
vSCG.
Table 3.

Hypervisors that the vSCG supports

Vendor

Hypervisor

Version

VMWare

ESXi

5.x

KVM

Linux

2.6.32, 3.10.0

The vSCG installation procedures for each of these hypervisors vary. For more
information, see Installing the vSCG on a Hypervisor.

Obtaining the vSCG Distribution
From the vSCG download page on the Ruckus Wireless support website, download
the .OVA file and documentation for the vSCG appliance. The vSCG distribution
package, which is based on the Open Virtualization Format (OVF) framework,
consists of a virtual appliance containing the following files:
• Description file (.ovf)
• Manifest file (.mf)
• Virtual machine state file (.vmdk)
These three files are consolidated into a TAR archive file and distributed as an Open
Virtual Appliance (OVA) package. This OVA package can be imported directly into
your chosen hypervisor.

Virtualized SmartCell Gateway Getting Started Guide for RuckOS 3.0.3, 800-70797-001 Rev A

Preparing to Install the vSCG
Preparing the vSCG Interface Settings to Use

Preparing the vSCG Interface Settings to Use
The vSCG comes with the option to operate with either one (1) network interface
or three (3) network interfaces (see Table 4). Once the network interface configuration has been made and setup executed, the number of network interfaces can no
longer be modified.
CAUTION! If you choose to operate the vSCG with three network interfaces, you
must configure the three vSCG interfaces to be on three different subnets when you
run the Setup Wizard. Failure to do so may result in loss of access to the web
interface or failure of system functions and services.
Before installing the vSCG, prepare the following required network settings:
• IP address
• Netmask
• Gateway
• Primary DNS server
• Secondary DNS server
Table 4.

vSCG interfaces

Interface

Description

Used for AP configuration and client traffic

Cluster

Used for cluster traffic

Management (Web)

Used for management traffic. The IP address that you assign
to this interface will be the IP address at which you can access
the vSCG web interface.

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Preparing to Install the vSCG
Determining the System Resources That the Virtual Machine Requires

Determining the System Resources That the
Virtual Machine Requires
The number of APs and clients that the vSCG can support depends on the system
resources (CPU and memory) that the virtual machine running the vSCG has. The
vSCG is capable of automatically scaling to and supporting a higher number of APs
and clients if it determines, at system bootup, that there is sufficient CPU and
memory on the virtual machine to support more APs and clients.
Table 5 (carrier profile configuration) and Table 6 (enterprise profile configuration) list
the maximum recommended number of APs and clients that the vSCG can support
based on the available vCPU and memory available on the virtual machine1. The
first row in Table 5, for example, shows that to support 25 APs, the vSCG must have
at least 2-core CPU and 7GB of RAM. Whenever the CPU or memory settings are
changed, the vSCG instance must be rebooted for the updated settings to be
applied to it.
Table 5.

Carrier profile configuration: Recommended system resources

AP Count

Wireless Client CPU Core
Count
Count

Memory
Size (GB)

HD Size (GB)

AP Groups
Per System

100

2,000

100

500

10,000

100

1,000

20,000

100

2,500

50,000

300

128

10,000

100,000

600

512

Table 6.

Enterprise profile configuration: Recommended system resources

AP Count

Wireless Client Count

CPU Core
Count

Memory Size
(GB)

HD Size (GB)

100

2,000

100

1,000

20,000

100

1. These scalability figures have been observed on the vSCG for RuckOS 3.0.3.

Virtualized SmartCell Gateway Getting Started Guide for RuckOS 3.0.3, 800-70797-001 Rev A

Installing the vSCG on a Hypervisor

In this chapter:
• Installing the vSCG on VMWare™ vSphere Hypervisor
• Installing the vSCG on a Kernel-based Virtual Machine Hypervisor

Installing the vSCG on VMWare™ vSphere
Hypervisor
Follow these steps to install the vSCG on a VMWare vSphere hypervisor:
• Before You Begin
• Creating a vSCG Instance from the OVA File
• Allocating Resources and Assigning Network Interfaces
• Configuring the Interfaces

Before You Begin
Verify that you have the prerequisites before installing the vSCG on VMWare
vSphere.
• Verify that vSphere client is installed.
• You can deploy the vSCG only on hosts that are running ESXi version 5.1 or later.
• The vSCG appliance requires at least 100GB of disk space and is limited to a
maximum size of 600GB. The vSCG appliance can be deployed with thinprovisioned virtual disks that can grow to the maximum size of 600GB.

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Installing the vSCG on a Hypervisor
Installing the vSCG on VMWare™ vSphere Hypervisor

Creating a vSCG Instance from the OVA File
Before continuing, make sure you have already downloaded the vSCG distribution
package from the Ruckus Wireless. See Obtaining the vSCG Distribution for more
information.
NOTE: The following procedure describes how to create a vSCG instance using
the vSphere Web Client.
Follow these steps to create a vSCG instance from the OVA file.
1 Use the VMWare vSphere client to log on to the ESXi management interface.
2 Click File > Deploy OVF Template. The Source screen of the Deploy OVF
Template wizard appears.
Figure 1. Click Deploy OVF Template

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Installing the vSCG on a Hypervisor
Installing the vSCG on VMWare™ vSphere Hypervisor

3 Click Browse to locate the .ova file that you downloaded earlier. Select the
template.
Figure 2. Click Browse, and then locate and select .ova file

Virtualized SmartCell Gateway Getting Started Guide for RuckOS 3.0.3, 800-70797-001 Rev A

Installing the vSCG on a Hypervisor
Installing the vSCG on VMWare™ vSphere Hypervisor

4 Click Next. The OVF Template Details screen appears.
Figure 3. The OVF Template Details screen

5 Review the OVA virtual appliance details, and then click Next. The End User
License Agreement (EULA) screen appears.

Virtualized SmartCell Gateway Getting Started Guide for RuckOS 3.0.3, 800-70797-001 Rev A

Installing the vSCG on a Hypervisor
Installing the vSCG on VMWare™ vSphere Hypervisor

6 Click Accept to agree to the EULA terms, and then click Next. The Host/Cluster
screen appears.
Figure 4. Accept the EULA for the vSCG OVA

Virtualized SmartCell Gateway Getting Started Guide for RuckOS 3.0.3, 800-70797-001 Rev A

Installing the vSCG on a Hypervisor
Installing the vSCG on VMWare™ vSphere Hypervisor

7 Select the host or cluster on which you want to run the deployed template, and
then click Next. The Resource Pool screen appears.
Figure 5. Select the destination host or cluster

Virtualized SmartCell Gateway Getting Started Guide for RuckOS 3.0.3, 800-70797-001 Rev A

Installing the vSCG on a Hypervisor
Installing the vSCG on VMWare™ vSphere Hypervisor

8 Select the resource pool within which you want to deploy the template, and then
click Next. The storage screen appears.
Figure 6. Select the resource pool for the OVA template

Virtualized SmartCell Gateway Getting Started Guide for RuckOS 3.0.3, 800-70797-001 Rev A

Installing the vSCG on a Hypervisor
Installing the vSCG on VMWare™ vSphere Hypervisor

9 Select the destination storage (data store) for virtual machine files, and then click
Next. The Disk Format screen appears.
Figure 7. Select the data store for the virtual machine files

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Installing the vSCG on a Hypervisor
Installing the vSCG on VMWare™ vSphere Hypervisor

10 Select the disk format that is appropriate for your deployment scenario. Options
include:
• Thick Provision Lazy Zeroed
• Thick Provision Eager Zeroed
• Thin Provision
Figure 8. Select the disk format for your deployment scenario

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Installing the vSCG on a Hypervisor
Installing the vSCG on VMWare™ vSphere Hypervisor

11 Click Next. The Network Mapping screen appears.
12 Select the ESXi virtual network interface that you want to use for the control
interface, and then click Next. The Ready to Complete screen appears.
NOTE: The installation screen only allows you to select the virtual network interface
for the control interface. After you complete the installation (and before you power
on and set up the vSCG), you will need to adjust the cluster and management
interfaces as appropriate.
Figure 9. Select the virtual network interface that the template will use

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Installing the vSCG on a Hypervisor
Installing the vSCG on VMWare™ vSphere Hypervisor

13 Review the settings that you have configured on the previous screens.
If you find a setting that you want to change, click Back until you reach the screen
where you can edit the setting. Update the setting, and then click Next until you
reach the Ready to Complete screen again.
Figure 10. Review the settings that you have configured

14 Make sure that the Power on after deployment check box is clear so you can
adjust the network settings before the vSCG setup.
CAUTION! If you power on the vSCG after installation, you will no longer be able
to adjust the network settings.
15 Click Finish.

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Installing the vSCG on a Hypervisor
Installing the vSCG on VMWare™ vSphere Hypervisor

ESXi deploys the new vSCG instance. When ESXi completes the deployment, the
new vSCG instance appears on the list of installed virtual machines on the target
host.
Figure 11. The vSCG instance appears on the list of installed VMs

You have completed creating a vSCG instance from the OVA file.

Allocating Resources and Assigning Network Interfaces
Before starting the vSCG instance for the first time, edit the virtual machine settings
to allocate CPU and memory resources to the vSCG and to assign the ESXi network
interfaces to the remaining vSCG interfaces (cluster and management).
Follow these steps to allocate resources and assign network interfaces to the vSCG.
1 On the list of virtual machines, click the new vSCG instance.
2 Click Actions to display the additional options, and then click Edit Settings.
3 Set the number of CPUs and the amount of RAM to allocate to the vSCG
instance. By default, the OVA template is set to 4 CPUs and 8GB of RAM.

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Installing the vSCG on a Hypervisor
Installing the vSCG on VMWare™ vSphere Hypervisor

4 Under Network adapter 1, verify that it is the same ESXi network interface that
you selected for the control interface during the OVA import process. Ensure that
the Connect at Power On check box is selected.
5 Under Network adapter 2, select the ESXi network interface for the cluster
interface from the drop-down list. Ensure that the Connect at Power On option
is selected.
6 Under Network adapter 3, select the ESXi network interface for the management
interface from the drop-down list. Ensure that the Connect at Power On option
is selected.
Figure 12. Select the interfaces to use

7 Click OK.

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Installing the vSCG on a Hypervisor
Installing the vSCG on VMWare™ vSphere Hypervisor

You have completed allocating resources and assigning network interfaces to the
vSCG.

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Installing the vSCG on a Hypervisor
Installing the vSCG on VMWare™ vSphere Hypervisor

Configuring the Interfaces
The next step is to power on the vSCG virtual appliance and configure its interfaces.
1 From the list of virtual machines on the host, click the vSCG instance.
2 Under Basic Tasks, click Power on the virtual machine.
Figure 13. Click Power on the virtual machine

3 Open a console window to monitor the startup process. To do this, click the
Action menu, and then click Open Console.
After the vSCG completes its startup process, you are ready to perform the initial
IP address setup of the vSCG. You will use the console connection to perform this
task.

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Installing the vSCG on a Hypervisor
Installing the vSCG on VMWare™ vSphere Hypervisor

Setting Up the vSCG Interface or Interfaces
The vSCG comes with the option to operate with either one (1) network interface
or three (3) network interfaces. Therefore the procedure for setting up the vSCG
interface depends on the number of interfaces that it has.
Follow the procedure below that corresponds to the number of interfaces that the
vSCG you are installing has.
• Setting Up a vSCG with One Interface
• Setting Up a vSCG with Three Interfaces
NOTE: By default, the VMWare Esxi package comes with three network interfaces.
If you want to deploy the vSCG with only one interface, you can edit the virtual
machine settings to remove the extra interfaces. The KVM package, on the other
hand, comes with a single interface. If you want to deploy the vSCG with three
interfaces, edit the virtual machine settings to create two additional interfaces.

Setting Up a vSCG with One Interface
Follow these steps to set up the vSCG with a single network interface.
1 Log on to the console using the following credentials:
• User name: admin
• Password: admin
2 At the SCG> prompt, enter en to enable privileged mode.
3 At the Password prompt, enter admin. The SCG# prompt appears.
4 Enter setup. The console displays the current network settings (if any), and then
displays the following prompt:
Do you want to setup network? [YES/no]

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Installing the vSCG on VMWare™ vSphere Hypervisor

Figure 14. At the SCG> prompt, enter setup

5 Enter YES. The next screen prompts you to select the profile configuration that
you want to use for this instance of vSCG. The options include:
• Carrier
• Enterprise
6 Select the profile configuration that you want to use.
NOTE: If you selected Enterprise and the virtual machine has insufficient memory
resources available (for example, the VM has only 8GB of RAM when the minimum
RAM requirement is 10GB), you will be unable to continue with the setup process.
7 At the Select IP configuration prompt, enter 1 to set up the single vSCG
interface (for Control [AP], Cluster, and Management [Web]) manually.
8 Configure the IP address, netmask, and gateway of the control interface, and
the press . The IP address configuration that you entered appears.
9 When the prompt Are these correct? (y/n) appears, enter y to confirm
the IP address configuration.

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Figure 15. Configure the IP address settings of the single interface

10 When the prompt Select system default gateway (Control,
Cluster, Management)? appears, enter Control.
NOTE: This entry is case-sensitive. Make sure you enter the system default gateway
exactly as shown at the prompt.

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Figure 16. When prompted for the system default gateway, enter Control

11 At the Primary DNS Server prompt, enter the primary DNS server on the
network.
12 At the Secondary DNS Server prompt, enter the secondary DNS server (if
any) on the network.

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13 At the Control NAT IP prompt, enter the public IP address of the NAT server
on the network. If you are not deploying the vSCG behind a NAT server, press
without typing an IP address.
Figure 17. Enter the public IP address of the NAT server (if any)

14 Enter restart network.
You have completed configuring the vSCG interfaces. You are now ready to run the
vSCG Setup Wizard. See Using the Setup Wizard to Install vSCG

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Setting Up a vSCG with Three Interfaces
1 Log on to the console using the following credentials:
• User name: admin
• Password: admin
2 At the SCG> prompt, enter en to enable privileged mode.
3 At the Password prompt, enter admin. The SCG# prompt appears.
4 Enter setup. The console displays the current network settings (if any), and then
displays the following prompt:
Do you want to setup network? [YES/no]
Figure 18. At the SCG> prompt, enter setup

5 At the Select IP configuration appears prompt, enter 1 to set up the
control interface manually.
a Configure the IP address, netmask, and gateway of the control interface, and
the press . The IP address configuration that you entered appears.
b When the message Are these correct? appears, enter y to confirm the IP
address configuration.

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Figure 19. Configure the IP address settings of the control interface

6 At the Select IP configuration prompt, enter 1 to set up the cluster
interface manually.
a Configure the IP address, netmask, and gateway of the cluster interface, and
then press . The IP address configuration that you entered appears.
b When the message Are these correct? appears, enter y to confirm the IP
address configuration.
7 At the Select IP configuration prompt, enter 1 to set up the
management interface manually.
a Configure the IP address, netmask, and gateway of the management interface, and the press . The IP address configuration that you entered
appears.
NOTE: Take note of the IP address that you assign to the management interface –
you will use this IP address to log on to the vSCG web interface.
b When the message Are these correct? appears, enter y to confirm the IP
address configuration.

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8 When the message Select system default gateway (Control,
Cluster, Management)?, enter Control or Management, depending on
your network topology (see Important Notes About Selecting the System Default
Gateway).
NOTE: This entry is case-sensitive. Make sure you enter the system default gateway
exactly as shown at the prompt.
Figure 20. When prompted for the system default gateway, enter either Management or
Control (depending on your network design)

9 When prompted, enter the primary and secondary DNS server IP addresses.
10 Enter restart network.
You have completed configuring the vSCG interfaces. You are now ready to run the
vSCG Setup Wizard. See Using the Setup Wizard to Install vSCG.

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Important Notes About Selecting the System Default Gateway
Depending on your network topology, you may select either the Management or
Control interface as the system default gateway.
• If all of the managed APs are located in different locations on the Internet, the
vSCG may not know all of the IP subnets of these APs. In this case, the control
interface should be set as the default gateway for the vSCG and you will need
to add a static route to reach the management network.
• If all of the managed APs belong to a single subnet or to multiple subnets on
which you can set the route statically, then you can set the management interface
as the default gateway users can set default gateway for the vSCG and set static
routes for the vSCG to reach all of its managed APs.

Installing the vSCG on a Kernel-based Virtual
Machine Hypervisor
This section describes how to install the vSCG on a KVM hypervisor.
• Extracting the vSCG Image
• Setting Up the vSCG

Extracting the vSCG Image
The vSCG image for a kernel-based virtual machine (KVM) is distributed in QCOW2
format.
1 Obtain the vSCG image in QCOW2 format.
2 Copy the image to the KVM.
3 Extract the contents of the QCOW2 image by running the following command:
vscg-installer_2.5.0.1..qcow2.bin
In the example in Figure 21, the actual command is:
./vscg-installer_2.5.0.1.136.qcow2.bin
Figure 21. Extract the contents of the QCOW2 image

The end user license agreement appears on screen.
4 At the Accept this agreement? [yes/no] prompt, enter yes.

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Figure 22. Accept the EULA terms

The KVM continues to extract the contents of the image. When the extraction
process is complete, the QCOW2 file appears in the same directory as the .sh file.
Figure 23. The QCOW2 file appears in the same directory as the .sh file

NOTE: If the “uudecode: command not found” error appears during the extraction
process, install the “sharutils” package on the KVM, and then retry extracting the
image.
5 Resize the vSCG disk image, if necessary. By default, the vSCG disk size is
50GB. If you want to allocate more disk space to the vSCG, run the qemu-img
command. The complete syntax is as follows:
qemu-img resize +size

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Installing the vSCG on a Hypervisor
Installing the vSCG on a Kernel-based Virtual Machine Hypervisor

Setting Up the vSCG
This section describes how to set up the vSCG using the Red Hat Virtual Machine
Manager (also known as “virt-manager”). If you are installing the vSCG on a different
hypervisor or virtual machine monitor, the procedure may be slightly different. Refer
to the hypervisor documentation for more information.
Follow these steps to set up the vSCG on the Virtual Machine Manager.
1 Start the Virtual Machine Manager by clicking Applications > System Tools >
Virtual Machine Manager. The Virtual Machine Manager interface appears.
Figure 24. Start the Virtual Machine Manager

2 In File, click Create New VM. The New VM screen appears.

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Figure 25. After you click Create New VM, the New VM screen appears

3 Configure the options on the New VM (Step 1 of 4) screen.
• In Name, type a name that you want to assign to the virtual machine.
• In Choose how you would like to install the operating system, click Import
existing disk image.

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Figure 26. Type a name and select how you want to install the operating system

4 Click Forward. The Locate Existing Storage dialog box appears.
5 Browse to the location of the vSCG QCOW2 image, select the image file, and
then click Open. The New VM (Step 2 of 4) screen reappears and displays the
storage path to the QCOW2 image file that you selected.

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Figure 27. Browse to the vSCG QCOW2 image

6 In the lower portion of the New VM (Step 2 of 4) screen, select the operating
system type and version.
• In OS type, select Linux.
• In Version, select Generic 2.6.x kernel.

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Figure 28. Select the operating system and version

7 Click Forward. The New VM (Step 3 of 4) screen appears.
8 Configure the memory and CPU settings of the virtual machine.
• In Memory (RAM), set to memory (in MB) that you want to allocate to the
vSCG.
• In CPU, set the number of CPUs that you want to allocate to the vSCG.

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Figure 29. Configure the memory and CPU settings

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9 Click Forward. The New VM (Step 4 of 4) screen appears and displays a
summary of the settings you configured.
Figure 30. A summary of the settings you configured appears

10 Verify that the settings you configured on the previous screens are correct. If you
need to make changes to any of the settings, click Back until you reach the
screen on which the setting appears, make the change, and then click Forward
until you reach the New VM (Step 4 of 4) screen again.
11 Click Finish to install the vSCG on the virtual machine.
12 After you complete installing the vSCG on the virtual machine, decide how many
interfaces you want the vSCG to use. The vSCG supports either a single interface
or three interfaces. By default, a single interface exists after installation.
• If you want the vSCG to use a single interface, you do not need to take action
in this step. Continue to the next step.

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• If you want the vSCG to use three interfaces, you must create the two
additional interfaces before the initial bootup of the vSCG. Once the vSCG
has completed its initial bootup, you will no longer be able to change the
number of interfaces.
CAUTION! If you want to add interfaces, you must do so before the initial bootup
of the vSCG. After the initial bootup, you will no longer be able to change the number
of interfaces.
Figure 31. By default, a single interface exists

13 Power on the virtual machine. The vSCG performs its initial bootup.
14 When the SCG login prompt appears, enter admin.

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You have completed setting up the vSCG on a KVM hypervisor. You are now ready
to start the vSCG Setup Wizard. See Using the Setup Wizard to Install vSCG for
more information.

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Using the Setup Wizard to Install
vSCG

In this chapter:
• Before You Begin
• Step 1: Start the Setup Wizard and Set the Language
• Step 2: Select the Profile Configuration That Corresponds to Your vSCG License
• Step 3: Configure the Management IP Settings
• Step 4: Configure the Cluster Settings
• Step 5: Set the Administrator Password
• Step 6: Verify the Settings
• Logging On to the Web Interface

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Using the Setup Wizard to Install vSCG
Before You Begin

Before You Begin
The Setup Wizard helps you perform the initial configuration of the vSCG by
presenting the vSCG configuration options in a set of easy-to-complete screens.
The Setup Wizard will prompt you to select one of the two available profile
configurations (carrier profile and enterprise profile). You must select the profile
configuration that corresponds to the vSCG license that you purchased.
Before you start the Setup Wizard, make sure you know the profile configuration
that you need to select. If you are unsure which profile configuration you need to
select, contact Ruckus Wireless Support.
Follow these steps to run and complete the vSCG Setup Wizard for the carrier profile
configuration:
Step 1: Start the Setup Wizard and Set the Language
Step 3: Configure the Management IP Settings
Step 4: Configure the Cluster Settings
Step 5: Set the Administrator Password
Step 6: Verify the Settings

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Using the Setup Wizard to Install vSCG
Step 1: Start the Setup Wizard and Set the Language

Step 1: Start the Setup Wizard and Set the
Language
1 Start your web browser, and then enter the following in the address bar:
http://{management-IP-address}:8080
where management-IP-address is the address you assigned to the management
interface.
The vSCG Setup Wizard appears, displaying the Language page.
Figure 32. The Language page

2 Select your preferred language for the vSCG web interface. Available options
include:
• English
• Traditional Chinese

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Using the Setup Wizard to Install vSCG
Step 2: Select the Profile Configuration That Corresponds to Your vSCG License

• Simplified Chinese
3 Click Next. The Profile page appears.

Step 2: Select the Profile Configuration That
Corresponds to Your vSCG License
1 Select the profile configuration that corresponds to the vSCG license that you
purchased. Available profile configurations include:
• Carrier
• Enterprise
2 Click Next. The Management IP page appears.
Figure 33. The Profile page

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Using the Setup Wizard to Install vSCG
Step 3: Configure the Management IP Settings

Step 3: Configure the Management IP
Settings
NOTE: The vSCG comes in either a single network interface or three network
interfaces (one interface each for Control (AP), Cluster, and Management (Web)
traffic). The following procedure assumes that the vSCG you are installing uses a
single network interface.
WARNING! If the vSCG that you are installing comes with three network interfaces,
you must configure each of the three SCG interfaces to be on three different subnets.
Failure to do so may result in loss of access to the web interface or failure of system
functions and services.
1 On the Control(AP)/Cluster/Management(Web) tab, click Manual.
2 Enter the network settings that you want to assign to the Management (Web)
interface through which management traffic will be sent and received. The
following network settings are required (others are optional):
• IP address
• Netmask
• Default gateway

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Using the Setup Wizard to Install vSCG
Step 3: Configure the Management IP Settings

Figure 34. The Management IP page

NOTE: : Although it is possible to use DHCP to assign IP address settings to the
Management (Web) interface automatically, Ruckus Wireless strongly recommends
assigning a static IP address to this interface.
3 Click Apply. The Cluster Information page appears.

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Using the Setup Wizard to Install vSCG
Step 4: Configure the Cluster Settings

Step 4: Configure the Cluster Settings
The next step is to configure the vSCG cluster settings. The actions that you need
to perform in this step depends on whether you are creating a new cluster (with this
vSCG as the first node) or you are setting up this vSCG to join an existing cluster.
• If This vSCG Is Forming a New Cluster
• If This vSCG Is Joining an Existing Cluster
Figure 35. The Cluster Information page, showing the New Cluster option

If This vSCG Is Forming a New Cluster
Follow these steps if you want to use this vSCG to create a new cluster.
1 On the Cluster Information page, configure the following settings:
• In vSCG Cluster Setting, select New Cluster.
• In Cluster Name, type a name that you want to assign to this new cluster.

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Using the Setup Wizard to Install vSCG
Step 4: Configure the Cluster Settings

NOTE: The Cluster Name and Controller Name boxes only accept alphanumeric
characters, hyphens (-), and underscores (_). They do not accept the space
character or other special characters (for example, $, *, #, !).
• In Controller Name, type a name for the vSCG controller in this new cluster.
• In Controller Description, type a description for the vSCG controller.
• In NTP Server, type the address of the NTP server from which members of
the cluster will obtain and synchronize time. The default NTP server is
pool.ntp.org.
CAUTION! Before continuing, verify that the cluster settings are correct. Once the
cluster is created, you will be unable to edit its settings without rebuilding the cluster
from scratch.
2 Click Next to continue to the Administrator page (see Step 5: Set the
Administrator Password).

If This vSCG Is Joining an Existing Cluster
If this is not the first vSCG cluster on the network, you can set up this vSCG virtual
appliance to join an existing cluster.
CAUTION! To add this vSCG to an existing cluster, the entire target cluster must
be in a healthy state (no node must be in “out of service” state). If any member node
is out of service, the join request will fail. You will need to remove any out-of-service
node from the cluster before you can add a new node successfully.
Follow these steps to configure this vSCG to join an existing cluster.
1 In vSCG Cluster Setting, select Join Existing Cluster.
2 In Cluster Name, type the name of the cluster that this vSCG is joining.
NOTE: The Cluster Name and Controller Name boxes only accept alphanumeric
characters, hyphens (-), and underscores (_). They do not accept the space
character or other special characters (for example, $, *, #, !).
3 In Controller Name (optional), type the name of the vSCG controller in the existing
cluster.
4 In Controller Description (optional), type a description for the vSCG controller.
5 In Join Exist vSCG Cluster IP, type the IP address of the leader in the existing
cluster.

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Using the Setup Wizard to Install vSCG
Step 4: Configure the Cluster Settings

6 In Admin Password, type the administrator password to the web interface of the
leader node.
7 Click Next to continue to the Administrator page (see Step 5: Set the
Administrator Password).
Figure 36. The Cluster Information page, showing the Join Existing Cluster option

NOTE: If the firmware version on this vSCG (shown in the lower left area of the
Cluster Information page) does not match the firmware version of the cluster, a
message appears and prompts you to upgrade the vSCG firmware. Click Upgrade,
and then follow the prompts to perform the upgrade.

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Using the Setup Wizard to Install vSCG
Step 5: Set the Administrator Password

Step 5: Set the Administrator Password
1 On the Administrator page, configure the web interface and CLI passwords. All
fields are required.
• Admin Password: Type a password that you want to use to access the web
interface.
• Confirm Password: Retype the password above to confirm.
• Enable Password: Type a password that you want to use to enable CLI
access to the vSCG.
• Confirmation Password: Retype the password above to confirm.
NOTE: The web interface and CLI passwords must be at least eight (8) characters
and must include one number, one letter, and one special character (for example,
$, *, #, !).
2 Click Next to continue. The Confirmation page appears and displays all the
vSCG settings that you have configured using the Setup Wizard.

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Using the Setup Wizard to Install vSCG
Step 5: Set the Administrator Password

Figure 37. Set the web interface and CLI passwords

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Using the Setup Wizard to Install vSCG
Step 6: Verify the Settings

Step 6: Verify the Settings
Verify that all the settings displayed on the Confirmation page are correct. If they
are all correct, click Finish to apply the settings and activate the vSCG on the
network.
Figure 38. The Confirmation page

NOTE: If you find an incorrect setting, click the Back button until you reach the
related page, and then edit the settings. When you finish editing the settings, click
the Next button until you reach the Confirmation page again.
A progress bar appears and displays the progress of applying the settings, starting
the vSCG services, and activating the vSCG on the network.
When the process is complete, the progress bar shows the message 100% Done.
The page also shows the IP address through which you can access the vSCG web
interface to manage the appliance.

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Using the Setup Wizard to Install vSCG
Step 6: Verify the Settings

Figure 39. Setup is complete when the progress bar shows “100% Done”

Congratulations! You have completed the vSCG Setup Wizard. You are now ready
to log on to the vSCG web interface. Go to
https://{management-IP-adddress}:8443, and then log on with the user
name and password that you assigned to the vSCG web interface.

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Using the Setup Wizard to Install vSCG
Logging On to the Web Interface

Logging On to the Web Interface
You can access the vSCG web interface from any computer that is on the same
subnet as the management (web) interface.
Follow these steps to log on to the vSCG web interface.
1 On a computer that is on the same subnet as the Management (Web) interface,
start a web browser.
2 In the address bar, enter the IP address that you assigned to the Management
(Web) interface and append a colon and 8443 (vSCG management port number)
at the end of the address.
For example, if the IP address that you assigned to the Management (Web)
interface is 10.10.101.1, then you should enter:
https://10.10.101.1:8443
The vSCG web interface logon page appears.
Figure 40. vSCG web interface logon page

3 Log on to the vSCG web interface using the following logon details:
• User Name: admin
• Password: {the password that you set when you ran the vSCG
Setup Wizard}

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Using the Setup Wizard to Install vSCG
Logging On to the Web Interface

4 Click Log On.
The web interface refreshes, and then displays the vSCG dashboard page, which
indicates that you have logged on successfully.
You are now ready to configure the vSCG.

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Configuring the vSCG Carrier for the
First Time

NOTE: This chapter describes the initial configuration tasks that Ruckus Wireless
recommends you perform for the vSCG Carrier. The initial configuration of the vSCG
Enterprise is more straightforward and, therefore, is not described here. For
information on configuring the vSCG Enterprise, refer to the vSCG Enterprise
Administrator Guide.
In this chapter:
• Creating an AP Zone
• Configuring AAA Servers and Hotspot Settings
• Creating a Registration Rule
• Defining the WLAN Settings of an AP Zone
• Configuring DHCP Option 43
• Verifying That Wireless Clients Can Associate with a Managed AP
• What to Do Next

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Configuring the vSCG Carrier for the First Time
Creating an AP Zone

Creating an AP Zone
The first step in configuring the vSCG is to create an AP zone. An AP zone functions
as a way of grouping APs and applying a particular set of settings (including WLANs
and their settings) to these groups of APs. Each AP zone can include up to six WLAN
services.
A zone called Staging Zone exists by default. Any AP that registers with the vSCG
that is not assigned a specific zone is automatically assigned to the Staging Zone.
Follow these steps to create a new AP zone.
1 Click Configuration > AP Zones.
2 Click Create New.
Figure 41. Creating a new AP zone

3 Configure the options listed in Table 7.
Table 7.

Configuration options in the Create New Zone form

Option

Description

General Options
Zone Name

Type a name that you want to assign to this new zone.

Description

Type a description for this new zone.

AP Firmware

Displays the latest AP firmware available on the vSCG.
If you want this zone to use a different firmware, click
Change, and then select a firmware from the list.

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Configuring the vSCG Carrier for the First Time
Creating an AP Zone

Table 7.

Configuration options in the Create New Zone form (Continued)

Option

Description

Country Code

Different countries and regions maintain different rules
that govern which channels can be used for wireless
communications.
Set the country code to the proper regulatory region
ensures that your vSCG network does not violate local
and national regulatory restrictions.

AP Admin Logon

Specify the user name and password that
administrators can use to log on directly to the managed
access point’s native web interface.
The following boxes are provided:
• Logon ID: Type the admin user name.
• Password: Type the admin password.

Syslog Options

If you have a syslog server on the network and you want
the vSCG to send syslog data to it, select the Enable
external syslog server for APs in this zone check box.
The following boxes are provided:
• IP Address: Type the IP address of the syslog server.
• Port: Type the port number that has been opened on
the server for syslog data. The default port number is
514.

Mesh Options
Enable

Select the Enable mesh networking in this zone check
box if you want managed devices that belong to this
zone to be able to form a mesh network automatically.

Radio Options
Radio Options b/g/n (2.4GHz) Configure the following 2.4GHz radio options:
• Channelization: Select either 20MHz or 40MHz
channel width.
• Channel: Select Auto or manually assign a channel
for the 2.4GHz radio.
• TX Power Adjustment: Manually set the transmit
power on all 2.4GHz radios (default is Full).

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Configuring the vSCG Carrier for the First Time
Creating an AP Zone

Table 7.

Configuration options in the Create New Zone form (Continued)

Option

Description

Radio Options a/n (5GHz)

Configure the following 5GHZ radio options:
• Channelization: Select either 20MHz or 40MHz
channel width.
• Channel (Indoor and Outdoor): Select Auto or
manually assign channels to the indoor and outdoor
5GHz radios.
• TX Power Adjustment: Manually set the transmit
power on all 5GHz radios (default is Full).

AP GRE Tunnel Options
Tunnel Type

Select a protocol to use for tunneling WLAN traffic back
to the vSCG. Options include Ruckus GRE and
SoftGRE.

Tunnel Profile

Select the tunnel profile that you want to use. If you want
to use Ruckus GRE tunneling for this AP zone, you can
use the default tunnel profile or you can select a profile
that you created. If you want to use Soft GRE tunneling,
you must first create a Soft GRE tunnel profile.
NOTE: Instructions for creating Ruckus GRE and Soft
GRE tunnel profiles are provided in the vSCG 2.5
Administrator Guide.

Advanced Options
Channel Mode

If you want to allow outdoor APs that belong to this zone
to use wireless channels that are regulated as indoor use
only, select the Allow indoor channels check box.

Background Scanning

If you want APs to automatically evaluate radio channel
usage, enable and configure the background scanning
settings on both the 2.4GHz and 5GHz radios.
By default, background scanning is enabled on both
radios and set to run every 20 seconds.

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Creating an AP Zone

Table 7.

Configuration options in the Create New Zone form (Continued)

Option

Description

Client Load Balancing

Improve WLAN performance by enabling load
balancing. Load balancing spreads the wireless client
load between nearby access points, so that one AP
does not get overloaded while another sites idle. Load
balancing must be enabled on a per-radio basis. To
enable load balancing, select the Enable load
balancing on [2.4GHz or 5GHz] check box, and then
set or accept the default Adjacent Radio Threshold
(50dB for the 2.4GHz radio and 43dB for the 5GHz
radio).

Smart Monitor

To disable the WLANs of an AP (that belongs to this
zone) whenever the AP uplink or Internet connection
becomes unavailable, select the Enable check box. And
then, configure the following options:
• Health Check Interval: Set the interval (between 5 and
60 seconds) at which the vSCG will check the AP’s
uplink connection. The default value is 10 seconds.
• Health Check Retry Threshold: Set the number of
times (between 1 and 10 times) that the vSCG will
check the AP’s uplink connection. If the vSCG is
unable to detect the uplink after the configured
number of retries, the vSCG will disable the AP’s
WLANs. The default value is 3 retries.
NOTE: When the vSCG disables the AP’s WLANs, the
AP creates a log for the event. When the AP’s uplink is
restored, the AP sends the event log (which contains the
timestamp when the WLANs were disabled, and then
enabled) to the vSCG.

4 Click Create New to finish creating your first AP Zone. When the vSCG
completes creating the AP zone, the following confirmation message appears:
AP zone created successfully. Do you want to view the zone
information?
5 Click Yes to view the zone details, or click No to close the confirmation message
and return to the zone list.

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Configuring AAA Servers and Hotspot Settings

You have completed creating your first AP zone. You can create additional AP zones,
if needed.

Configuring AAA Servers and Hotspot
Settings
NOTE: If you do not have an AAA server on the network, skip this step.
If you have an existing RADIUS (AAA) server on the network, you can set up hotspot
services across the network using the Ruckus Wireless access points that the vSCG
is managing. To provide hotspot services, you need to add at least one AAA server
to the vSCG and create a hotspot service.
AAA servers and hotspot settings must be configured on a per-AP zone basis.

Adding an AAA Server
Follow these steps to add an AAA server to an AP zone.
1 Go to Configuration > AP Zones.
2 Click the AP zone for which you want to add an AAA server. Alternatively, click
the AP zone from the Management Domains tree.
3 Under the AP Zones menu on the sidebar, click AAA.
4 Click Create New. The Create New RADIUS Server form appears.
5 In the General Options section, configure the following settings:
• Name: Type a name for the AAA server that you are adding.
• Description: Type a description for the AAA server that you are adding.
• Type: Click either RADIUS or RADIUS Accounting, depending on the type
of RADIUS server that you are using.
• Backup RADIUS: If a backup RADIUS server exists on the network, you may
enable RADIUS backup support by selecting the Enable backup RADIUS
support check box.
6 Configure the options in the Health Check Policy section. These options define
the health monitoring settings of the primary RADIUS server by the secondary
RADIUS server. The secondary RADIUS is responsible for monitoring the health
of the primary RADIUS and for periodically synchronizing its settings to match
those of the primary RADIUS.

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• Response Window: Set the time (in seconds) during which the secondary
RADIUS must wait for a response from the primary RADIUS. If the secondary
RADIUS does not receive a response during the defined Response Window,
the Zombie Period (see below) is started for the primary RADIUS. The default
Response Window is 20 seconds.
• Zombie Period: Set the time (in seconds) during which the secondary RADIUS
must wait for a response from the primary RADIUS before marking it as
“down”. If the secondary RADIUS does not receive a response during the
defined Zombie Period, the Revive Interval (see below) is started for the
primary server. The default Zombie Period is 40 seconds. If the primary
RADIUS still does not respond when the Zombie Period expires, it will be
marked as down and the secondary RADIUS will start receiving new requests
from the Network Access Server (NAS).
• Revive Interval: Set the time (in seconds) during which the secondary RADIUS
must wait for the primary RADIUS to start responding to requests again. If
the primary RADIUS starts responding before the Revive Interval expires, new
requests will be forwarded to the primary RADIUS again. The default Revive
Interval is 120 seconds.
• No Response Fail: Click Yes to respond with a reject message to the NAS if
no response is received from the RADIUS server. Click No to skip sending a
response.
7 In the Primary Server section, configure the following settings:
• IP Address: Type the IP address of the AAA server.
• Port: Type the AAA port number. The default AAA port number is 1812.
• Shared Secret: Type the AAA shared secret.
• Confirm Secret: Retype the AAA shared secret that you typed above.
8 If you selected the Enable backup RADIUS support check box, the Secondary
Server section is visible. Configure the following Secondary Server settings:
• IP Address: Type the IP address of the secondary AAA server.
• Port: Type the AAA port number. The default AAA port number is 1812.
• Shared Secret: Type the AAA shared secret.
• Confirm Secret: Retype the AAA shared secret that you typed above.
9 Click Create New. The following message appears to confirm that you have
successfully added the AAA server to the vSCG:
Authentication server created successfully.

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Configuring AAA Servers and Hotspot Settings

The page refreshes, and then the AAA server that you created appears under the
AAA Servers Configuration section.
Figure 42. The Create New RADIUS Server form

Creating a Hotspot Service
NOTE: If you do not want to provide a hotspot service to users, skip this step.
NOTE: Before creating a hotspot, you need to create a user defined interface. For
information on how to create a user defined interface, see the Administrator Guide
for release 2.5.
A hotspot service requires an AAA server. Before creating a hotspot service, make
sure you have already added an AAA server to the vSCG. For more information,
refer to Adding an AAA Server.
Follow these steps to create a hotspot service for an AP zone.
1 Go to Configuration > AP Zones.
2 Click the AP zone for which you want to create a hotspot service. Alternatively,
click the AP zone from the Management Domains tree.
3 Under the AP Zones menu on the sidebar, click WISPr (Hotspot).
4 Click Create New. The Create New Hotspot Service form appears.

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5 Configure the hotspot service settings listed in Table 8.
Table 8.

Hotspot service settings

Setting

Description

General Options
Name

Type a name for this new hotspot service that you are
creating.

Description

Type a description for this new hotspot service (for
example, Main Office Lobby).

Type

Click Registered Users if you want only users with
existing profiles on the vSCG to be able to connect to
this hotspot. Click Guest-Access if you want guest
users to be able to connect to this hotspot.

Redirection
Smart Client Support

• None: Click to disable Smart Client support.
• Enable: Click to enable Smart Client support.
• Only Smart Client allowed: Click to allow only
Smart Clients to access this hotspot service.

Logon URL

Type the URL of the subscriber portal (the page where
hotspot users can log in to access the service). For more
information, see the section “Configuring the Logon
URL” in the Administrator Guide for release 2.5.

Start Page

Set where users will be redirected after logging in
successfully. You could redirect them to the page that
they want to visit, or you could set a different page where
users will be redirected (for example, your company
website).

User Session
Session Timeout

Set a time limit after which users will be disconnected
from the hotspot service and required to log on again.
Allowed session timeout range is between 2 and 14400
minutes. The default value is 1440 minutes.

Grace Period

Allow disconnected users a grace period after
disconnection, during which clients will not need to reauthenticate. Allowed grace period range is between 1
and 14399 minutes. The default value is 60 minutes.

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Table 8.

Hotspot service settings (Continued)

Setting

Description

Location Information
Location ID

Type a location ID for the hotspot, for example:

isocc=us,cc=1,ac=408,network=ACMEWISP
_NewarkAirport
Location Name

Type a location name for the hotspot, for example:

ACMEWISP,Gate_14_Terminal_C_of_Newark
_Airport
Walled Garden

Click Create New to add a walled garden, which is a
limited environment to which an unauthenticated user is
given access for the purpose of setting up an account.
In the box provided, type a URL or IP address to which
you want to grant unauthenticated users access. You
can add up to 128 network destinations to the walled
garden. Network destinations can be any of the
following:
• IP address (for example, 10.11.12.13)
• Exact website address (for example,
www.ruckuswireless.com)
• Website address with regular expression (for
example, *.ruckuswireless.com, *.com, *)
After the account is established, the user is allowed out
of the walled garden. URLs will be resolved to IP
addresses. Users will not be able to click through to
other URLs that may be presented on a page if that page
is hosted on a server with a different IP address.
Avoid using common URLs that are translated into many
IP addresses (such as www.yahoo.com), as users
may be redirected to re-authenticate when they navigate
through the page.

6 Click Create New.
The page refreshes, and then the hotspot that you created appears under the WISPr
(Hotspot) Configuration section.

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Creating a Registration Rule

Figure 43. The Create New Hotspot Service form

Creating a Registration Rule
Registration rules enable the vSCG to assign an AP to an AP zone automatically
based on the rule that the AP matches.
Follow these steps to create a registration rule.
1 Go to Configuration > AP Zones.
2 On the sidebar on the left, click AP Registration Rules. The AP Registration
Rules page appears.
3 Click Create New. A form appears.
4 In Rule Description, type a name that you want to assign to this rule.
5 In Rule Type, click the basis upon which you want to create the rule. Options
include:
• IP Address: If you select this option, type the From (starting) and To (ending)
IP address that you want to use.
• Subnet Mask: If you select this option, type the IP address and subnet mask
pair to use for matching.
• GPS Coordinates: If you select this option, type the GPS coordinates to use
for matching. Access points that have been assigned the same GPS coordinates will be automatically assigned to the AP zone that you will choose in
the next step.

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Creating a Registration Rule

• Provision Tag: If the access points that are joining the vSCG have been
configured with provision tags, click the Provision Tag option, and then type
a tag name in the Provision Tag box. Access points with matching tags will
be automatically assigned to the AP zone that you will choose in the next step.
NOTE: Provision tags can be configured on a per-AP basis from the access point’s
command line interface.
6 In Zone Name, click the drop-down list to display available AP zones, and then
click an AP zone to which APs that match this rule will be assigned.
7 Click OK.
You have completed creating an AP registration rule.
Figure 44. Creating an AP registration rule

To create another registration rule, repeat the preceding steps. You can create as
many registration rules as you need to manage access points on the network.

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Creating a Registration Rule

Configuring the Rule Priority
The vSCG applies registration rules in the same order as they appear in the AP
Registration Rules table (highest to lowest priority). If you want a particular registration rule to have higher priority, you must move it up the table. Once an AP matches
a registration rule, the vSCG assigns the AP to the zone specified in the rule and
stops processing the remaining rules.
Follow these steps to configure the rule priority.
1 Go to Configuration > AP Zones.
2 On the sidebar on the left, click AP Registration Rules. The AP Registration
Rules page appears and displays the rules that you have created.
3 Change the priority of each registration rule as required.
• To give a rule higher priority, move it up the table by clicking the
arrow) icon that is in the same row as the rule name.

(up-

• To give a rule lower priority, move it down the table by clicking the
arrow) icon that is in the same row as the rule name.

(down-

4 When you finish configuring the rule priority, click Update Priorities to save your
changes.
Figure 45. Change the rule priority by clicking the up-arrow or down-arrow

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Defining the WLAN Settings of an AP Zone

Defining the WLAN Settings of an AP Zone
Follow these steps to configure the WLAN settings of an AP zone.
1 Go to Configuration > AP Zones.
2 Click the AP zone for which you want to add the WLAN settings. Alternatively,
click the AP zone from the Management Domains tree.
3 Under the AP Zones menu on the sidebar, click WLAN.
4 Click Create New. The Create New WLAN Configuration form appears.
5 Configure the WLAN settings listed in Table 9. You can find a detailed description
of each setting in the succeeding sections.
Table 9.

Overview of WLAN settings

WLAN Setting

Description

General Options

Enter the WLAN name and description. See General
Options.

WLAN Usage

Select the usage type (standard WLAN or hotspot). See
WLAN Usage.

Authentication Options

Select an authentication method for this WLAN (open or
802.1X EAP). See Authentication Options.

Encryption Options

Select an encryption method (WPA, WPA2, WPA Mixed,
WEP), encryption algorithm (AES or TKIP) and enter a
WPA passphrase/WEP key. See Encryption Options.

Authentication & Accounting This section only appears when certain authentication
Service
options are selected. See Authentication & Accounting
Service.
Options

Select whether web-based authentication (captive
portal) will be used, and which type of authentication
server will be used to host credentials (local database,
Active Directory, RADIUS, LDAP). Also, enable or
disable Wireless Client Isolation, Zero-IT Activation,
Dynamic PSK and Priority for this WLAN.
See Options.

Advanced Options

Select an accounting server and configure ACLs, rate
limiting, VLAN/dynamic VLAN settings, tunneling,
background scanning, maximum client threshold, and
service schedule. See Advanced Options.

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6 Click OK to finish creating the WLAN service.
You have completed creating your first WLAN. To create another WLAN, repeat Step
4 to Step 6. You can create up to six WLANs per AP zone.
Figure 46. Configuring the WLAN settings of an AP zone

General Options
• Name/ESSID: Type a short name (2-31 characters) for this WLAN. In general,
the WLAN name is the same as the advertised SSID (the name of the wireless
network as displayed in the client’s wireless configuration program). However,
you can also separate the ESSID from the WLAN name by entering a name for
the WLAN in the first field, and a broadcast SSID in the second field. In this way,
you can advertise the same SSID in multiple locations (controlled by the same
vSCG) while still being able to manage the different WLANs independently. Each
WLAN “name” must be unique within the vSCG, while the broadcast SSID can
be the same for multiple WLANs.
• Description: Enter a brief description of the qualifications or purpose of this
WLAN (for example, Engineering or Voice).

WLAN Usage
• In Access Network, select the Tunnel WLAN traffic to vSCG check box if you
want to tunnel the traffic from this WLAN back to the vSCG. Tunnel mode enables
wireless clients to roam across different APs on different subnets. If the WLAN
has clients that require uninterrupted wireless connection (for example, VoIP

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devices), Ruckus Wireless recommends enabling tunnel mode. When you
enable this option, you need to select core network for tunneling WLAN traffic
back to the vSCG.
• In Authentication Type, click one of the following options:
• Standard usage (For most regular wireless networks): This is a regular
WLAN suitable for most wireless networks.
• Hotspot service (WISPr): Click this option if want to use a hotspot (WISPr)
service that you previously created.
• Hotspot 2.0: Click this option if you want to use a Hotspot 2.0 profile that
you previously created.
• Guest Access: Click this option if you want to use this WLAN for guest
access.

Authentication Options
Authentication defines the method by which users are authenticated prior to gaining
access to the WLAN. The level of security should be determined by the purpose of
the WLAN you are creating.
• Open [Default]: No authentication mechanism is applied to connections. If WPA
or WPA2 encryption is used, this implies WPA-PSK authentication.
• 802.1X/EAP: Uses 802.1X authentication against a user database.
• MAC Address: Uses the MAC address of a client for authentication. MAC
address authentication requires a RADIUS server and uses the MAC address as
the user logon name and password. You have two options for the MAC address
format to use for authenticating clients:
• Use user defined text as authentication password (default is device MAC
address)
• Set device MAC address in 802.1x format 00-10-A4-23-19-C0. The default
is 0010a42319c0.

Encryption Options
Encryption choices include WPA, WPA2, WPA-Mixed, WEP and none. WPA and
WPA2 are both encryption methods certified by the Wi-Fi Alliance and are the
recommended encryption methods. The Wi-Fi Alliance will be mandating the
removal of WEP due to its security vulnerabilities, and Ruckus Wireless recommends
against using WEP if possible.

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Method
• WPA: Standard Wi-Fi Protected Access with either TKIP or AES encryption.
• WPA2: Enhanced WPA encryption using the stronger AES encryption algorithm.
• WPA-Mixed: Allows mixed networks of WPA and WPA2 compliant devices. Use
this setting if your network has a mixture of older clients that only support WPA
and TKIP, and newer client devices that support WPA2 and AES.
• WEP-64: Provides a lower level of encryption, and is less secure, using 40-bit
WEP encryption.
• WEP-128: Provides a higher level of encryption than WEP-64, using a 104-bit
key for WEP encryption. However, WEP is inherently less secure than WPA.
• None: No encryption; communications are sent in clear text.
CAUTION! If you set the encryption method to WEP-64 (40 bit) or WEP-128 (104
bit) and you are using an 802.11n AP for the WLAN, the AP will operate in 802.11g
mode.

Algorithm (For WPA or WPA2 Encryption Only)
• TKIP: This algorithm provides greater compatibility with older client devices, but
retains many of the security weaknesses of WEP. Therefore, if you select TKIP
encryption, 11n devices will be limited to 11g transfer rates. Furthermore, the
Wi-Fi Alliance will be mandating the removal of TKIP, so it should not be used.
• AES: This algorithm provides enhanced security over TKIP, and is the only
encryption algorithm supported by the 802.11i standard. Choose AES encryption if you are confident that all of your clients will be using 802.11i-compliant
NICs.
• Auto: Automatically selects TKIP or AES encryption based on the client’s
capabilities. Note that since it is possible to have clients using both TKIP and
AES on the same WLAN, only unicast traffic is affected (broadcast traffic must
fall back to TKIP; therefore, transmit rates of broadcast packets from 11n APs
will be at lower 11g rates).
CAUTION! If you set the encryption algorithm to TKIP and you are using an 802.11n
AP for the WLAN, the AP will operate in 802.11g mode.

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CAUTION! If you set the encryption algorithm to TKIP, the AP will only be able to
support up to 26 clients. When this limit is reached, additional clients will be unable
to associate with the AP. On the other hand, if you select AES or none, the AP will
be able to support up to 256 clients (less if wireless mesh is also enabled on the
same radio).

WEP Key/Passphrase
• WEP Key: WEP methods only. Click the Hex field, and then type the required
key text. If the key is for WEP 64 encryption, enter ten hexadecimal characters
(any combination of 0-9, A-F). If it is for WEP 128 encryption, enter 26 hexadecimal characters (any combination of 0-9, A-F).
• Passphrase: WPA-PSK methods only. Click in this field and type the text of the
passphrase used for authentication. The passphrase must contain between
eight and 63 characters (or 64 hexadecimal characters).

Authentication & Accounting Service
• Authentication Service: This option appears only when 802.1x EAP is selected
as the authentication method. Select the authentication server that you want to
use for this WLAN. Only AAA servers that you previously added appear here.
• Accounting Service: This option appears only when 802.1x EAP is selected in
Authentication method. Additionally, you must have added a RADIUS
Accounting server previously. Select the RADIUS Accounting server from the
drop-down list, as a proxy for vSCG.

Options
• Wireless Client Isolation: This option appears only when Standard Usage is
selected as the WLAN usage type. Wireless client isolation enables subnet
restrictions for connected clients. Click Enable if you want to prevent wireless
clients associated with the same AP from communicating with each other locally.
The default value is Disable.
• Priority: Set the priority of this WLAN to Low if you would prefer that other WLAN
traffic takes priority. For example, if you want to prioritize internal traffic over guest
WLAN traffic, you can set the priority in the guest WLAN configuration settings
to “Low.” By default, all WLANs are set to high priority.

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RADIUS Options
NOTE: The RADIUS Options section only appears when Authentication Type (under
WLAN Usage) is set to Standard usage (For most regular wireless networks).
• RADIUS NAS ID: Select how the RADIUS server will identify the AP:
• WLAN BSSID
• AP MAC
• User-defined
• RADIUS NAS Request Timeout: Type the timeout period (in seconds) after, which
an expected RADIUS response message is considered to have failed.
• RADIUS NAS Max Number of Retries: Type the number of failed connection
attempts after which the vSCG will fail over to the backup RADIUS server.
• RADIUS NAS Reconnect Primary: If the vSCG fails over to the backup RADIUS
server, this is the interval (in minutes) at which the vSCG will recheck the primary
RADIUS server if it is available. The default interval is 5 minutes.
• Call STA ID: Use either WLAN BSSID or AP MAC as the station calling ID. Select
one.

Advanced Options
• Rate Limiting: Rate limiting controls fair access to the network. When enabled,
the network traffic throughput of each network device (client) is limited to the
rate specified in the traffic policy, and that policy can be applied on either the
uplink or downlink.
Toggle the Uplink and/or Downlink drop-down lists to limit the rate at which
WLAN clients upload/download data. The “Disabled” state means rate limiting
is disabled; thus, traffic flows without prescribed limits.
• Access VLAN: By default, all wireless clients associated with APs that the vSCG
is managing are segmented into a single VLAN (with VLAN ID 1). If you want to
tag this WLAN traffic with a different VLAN ID, enter a valid VLAN ID (2-4094) in
the box. Select the Enable Dynamic VLAN check box to allow the vSCG to
assign VLAN IDs on a per-user basis. Before enabling dynamic VLAN, you need
to define on the RADIUS server the VLAN IDs that you want to assign to users.
• Hide SSID: Click this option if you do not want the ID of this WLAN advertised
at any time. This will not affect performance or force the WLAN user to perform
any unnecessary tasks.

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• Proxy ARP: When enabled on a WLAN, the AP provides proxy service for stations
when receiving neighbor discovery packets (for example, ARP requests and
ICMPv6 Neighbor Solicit messages), and acts on behalf of the station in
delivering ARP replies. When the AP receives a broadcast ARP/Neighbor Solicit
request for a known host, the AP replies on behalf of the host. If the AP receives
a request for an unknown host, it forwards the request at the rate limit specified
• Max Clients: Limit the number of clients that can associate with this WLAN per
AP (default is 100). You can also limit the total number of clients that a specific
AP (or radio, on dual radio APs) will manage.
• 802.11d: The 802.11d standard provides specifications for compliance with
additional regulatory domains (countries or regions) that were not defined in the
original 802.11 standard. Enable this option if you are operating in one of these
additional regulatory domains.
• DHCP Option 82: When this option is enabled and an AP receives a DHCP
request from a wireless client, the AP will encapsulate additional information
(such as VLAN ID, AP name, SSID and MAC address) into the DHCP request
packets before forwarding them to the DHCP server. The DHCP server can then
use this information to allocate an IP address to the client from a particular DHCP
pool based on these parameters.
• Client TX/RX Statistics: Select the Ignore statistics from unauthorized clients
check box if you do not want the vSCG to monitor traffic statistics for unauthorized clients.
• Inactivity Timeout: Select the check box and enter a value in minutes (6 to 600
minutes) after which idle clients will be disconnected.
• Client Fingerprinting: If you select this check box, the vSCG will attempt to identify
client devices by their operating system, device type, and host name, if available.
This makes identifying client devices easier on the Dashboard, Monitor and Client
Details pages.
• Disable WLAN: Select this option to disable this WLAN service.

Configuring DHCP Option 43
To enable the vSCG to manage an AP, the AP must be able to locate the vSCG on
the network successfully and register with it. The easiest way to ensure that APs
can successfully locate the vSCG on the network is by configuring DHCP Option
43 on your DHCP server.

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Configuring DHCP Option 43

DHCP Option 43 enables the DHCP server on your network to provide the vSCG
server address – either IP address or FQDN– (specifically, the IP address assigned
to the vSCG’s control plane or cluster plane interface) to DHCP clients, including
APs that are connected to the network.
The procedure for configuring DHCP option 43 varies, depending on the DHCP
server that you are using. Refer to the documentation provided with your DHCP
server software for information on how to configure DHCP option 43.
NOTE: The following procedure describes how to configure DHCP option 43 on a
Linux server (Fedora). If your DHCP server is running on a different platform, refer
to the DHCP server documentation for the relevant instructions.
Follow these steps to configure DHCP option 43 on a Linux server.
1 Log on to your DHCP server via a console terminal (for example, PuTTY).
2 Go to /etc directory.
3 Run vi dhcpd.conf. This command opens the DHCP configuration file for
editing.
4 At the beginning of the DHCP configuration file, insert the following lines:
option space VendorInfo;
option VendorInfo.WSG code 6 = text;
OR
option space VendorInfo;
option VendorInfo.SCG code 6 = text;
CAUTION! Make sure that space characters exist in “6 = text”. Omitting these
space characters could result in AP connectivity issues.
5 Under the subnet section, insert the following lines:
Vendor-option-space VendorInfo;
option VendorInfo.WSG "{control-ip-address-or-fqdn}"
OR
Vendor-option-space VendorInfo;
option VendorInfo.SCG "{control-ip-address-or-fqdn}"

Virtualized SmartCell Gateway Getting Started Guide for RuckOS 3.0.3, 800-70797-001 Rev A

Configuring the vSCG Carrier for the First Time
Configuring DHCP Option 43

NOTE: {control-ip-address-or-fqdn} must be the IP address or FQDN
of the control plane (br0).
Remember to remove the curly brackets ({ }) that enclose the IP addresses or
FQDNs. If the control plane IP addresses are mapped to proper names on the
DNS server, you could also use FQDN host names instead of IP addresses.
The vSCG supports two formats for vendor information:
• Plain IP address or FQDN (for example, 10.2.0.87 or
server.company.com)
• URL-based IP address or FQDN (for example, https://10.2.0.87/
wsg/ap or https://server.company.com/wsg/ap) where
10.2.0.87 or server.company.com is the IP address or FQDN of the
control plane interface, respectively.
Inserting Multiple IP Addresses or URLs
If you want to insert multiple IP addresses or URLs, use any of the following
formats:
• URL format
-

option VendorInfo.WSG "https://10.2.0.87/wsg/
ap,https://10.2.0.88/wsg/ap", or

- option VendorInfo.SCG "https://10.2.0.87/wsg/
ap,https://10.2.0.88/wsg/ap"
• IP address format
-

option VendorInfo.WSG "10.2.0.87,10.2.0.88", or

- option VendorInfo.SCG "10.2.0.87,10.2.0.88"
CAUTION! Take care not to insert any space characters before or after the comma
(,) character that separates the multiple IP addresses or URLs.
6 Save the changes.
7 Restart the DHCP server to apply the new settings.
You have completed configuring DHCP option 43 on a Linux server.

Virtualized SmartCell Gateway Getting Started Guide for RuckOS 3.0.3, 800-70797-001 Rev A

Configuring the vSCG Carrier for the First Time
Configuring DHCP Option 43

Figure 47. Editing dhcpd.conf

Virtualized SmartCell Gateway Getting Started Guide for RuckOS 3.0.3, 800-70797-001 Rev A

Configuring the vSCG Carrier for the First Time
Verifying That Wireless Clients Can Associate with a Managed AP

Verifying That Wireless Clients Can Associate
with a Managed AP
The last step in the vSCG setup process is to verify that APs can register with the
vSCG and that wireless clients can associate with the APs successfully.
Follow these steps to verify that wireless clients can connect to the network.
1 Verify that the vSCG is connected to the backbone network.
2 Physically connect an AP to the same network as the vSCG. If DHCP option 43
was configured correctly, this AP should be able to locate the vSCG on the
network and to register with it successfully.
3 Check the vSCG Dashboard. The AP zone that you created earlier should have
at least one member AP (the AP that you connected to the network in Step 2).
The AP count appears green, which indicates that it is online.
4 Associate a wireless client with the AP. The following describes the procedure if
you are using a Windows-based wireless client.
a In the system tray, right-click the
(Wireless Network Connection) icon, and
then click View Available Wireless Networks.
b In the list of available wireless network, click the wireless network name (SSID)
that you configured on the AP.
c Click Connect.
Your wireless client connects to the wireless network. After the wireless client
connects to the wireless network successfully, the wireless client icon in the
system tray changes to
.
5 Start your web browser, and then enter www.ruckuswireless.com in the
address bar.
If you are able to connect to the Ruckus Wireless website, you have completed
setting up the vSCG on the network. Congratulations!

Virtualized SmartCell Gateway Getting Started Guide for RuckOS 3.0.3, 800-70797-001 Rev A

Configuring the vSCG Carrier for the First Time
What to Do Next

What to Do Next
For more information on configuring and managing the vSCG, refer to the Virtualized
SmartCell Gateway Administrator Guide, which is available for download on the
Ruckus Wireless Support website at
https://support.ruckuswireless.com/documents
NOTE: For a complete list of documentation that is available for your vSCG profile
configuration, refer to the Release Notes.

Virtualized SmartCell Gateway Getting Started Guide for RuckOS 3.0.3, 800-70797-001 Rev A

Ensuring That APs Can Discover the
Controller on the Network

Before the controller can start managing an AP, the AP must first be able to discover
the controller on the network when it boots up. his chapter describes procedures
that you can perform to ensure that APs can discover and register with the controller
on the network.
In this chapter:
• Is LWAPP2SCG Enabled on the Controller?
• Method 1: Perform Auto Discovery of the Controller Using the SmartLicense
Server
• Method 2: Perform Auto Discovery on Same Subnet, then Transfer the AP to
Intended Subnet
• Method 3: Register the Controller with the DNS Server
• Method 4: Configure DHCP Option 43 on the DHCP Server
• Method 5: Manually Configure the Controller Address on the AP’s Web Interface

Virtualized SmartCell Gateway Getting Started Guide for RuckOS 3.0.3, 800-70797-001 Rev A

Ensuring That APs Can Discover the Controller on the Network
Is LWAPP2SCG Enabled on the Controller?

Is LWAPP2SCG Enabled on the Controller?
All of the controller discovery methods described in this chapter require
LWAPP2SCG (the application that enables APs to discover and be managed by a
controller) to be installed and enabled on the controller. See Table 10 to check if
your controller release includes the LWAPP2SCG application and whether it is
enabled or disabled by default.
Table 10. LWAPP2SCG availability on each controller release
Controller
Release

LWAPP Discovery

Default Setting

AP Compatibility

SCG 1.1.2, 2.1.2

Application installed by
administrator. See Obtaining
the LWAPP2SCG Application.

Disabled

• ZF-AP Release 9.6.x –
9.8.x

SCG 2.5.x

Enabled by administrator. See
Enabling LWAPP2SCG.

Disabled

SCG 2.6.x

Enabled by administrator. See
Enabling LWAPP2SCG.

Disabled

• ZF-AP Release 9.7.x –
9.8.x

RuckOS 3.0.x

Enabled by default

Enabled

• AP Release 100.0.x
and greater

• AP Release 100.0.x
and later

Obtaining the LWAPP2SCG Application
If your controller release does not have the LWAPP2SCG application pre-installed,
contact Ruckus Wireless Support to obtain a copy of the LWAPP2SCG application
files and installation instructions.

Enabling LWAPP2SCG
If the LWAPP2SCG application is pre-installed but disabled in your controller
release, do the following to enable it:
1 Log on to the controller’s console.
2 Enter en to enable privileged mode.
3 Enter config.
4 Enter lwapp2scg.
5 Enter policy accept-all.
You have completed enabling the LWAPP2SCG application on the controller.

Virtualized SmartCell Gateway Getting Started Guide for RuckOS 3.0.3, 800-70797-001 Rev A

Ensuring That APs Can Discover the Controller on the Network
Method 1: Perform Auto Discovery of the Controller Using the SmartLicense Server

Method 1: Perform Auto Discovery of the
Controller Using the SmartLicense Server
NOTE: This guide assumes that you have already activated the controller’s licenses
on the SmartLicense server. If you have not activated the controller’s licenses, see
the Virtualized SmartCell Gateway Quick Setup Guide for RuckOS 3.0 for more
information.
The Ruckus Wireless SmartLicense registration server is a cloud-based, HTTPSenabled web server that allows an access point to query information about its parent
controller by sending its serial number and base MAC address.
NOTE: If you do not want to (or cannot) use the cloud-based SmartLicense
registration server, you can install a local version of the registration server (called the
Local License Server). For more information, see the Local License Server User
Guide.
After you ensure that the controller’s licenses have been activated on the SmartLicense server, you only need to connect the AP to the network, ensure that it has
Internet connectivity, and then reboot the AP. Upon reboot, the AP will automatically
attempt to discover its parent controller by sending the following HTTPS query to
ap-registrar.ruckuswireless.com (the SmartLicense server URL):
https://ap-registrar.ruckuswireless.com/
controller?ap_mac=APMAC&ap_serial=APSERIAL
where APMAC is the AP’s MAC address (for example, APMAC: 74:91:1A:20:59:90)
and APSERIAL (for example, APSERIAL: 311003001685) is the AP’s serial number,
both of which are printed on the AP’s product label.
If the AP is unable to discover its parent controller after the first attempt, it will
continue to do so:
• Once every 5 minutes for up to 60 minutes (12 queries)
• Once every hour for the remaining day (23 queries)
• Once every 24-hour for the remaining two weeks (12 queries)
If the AP is still unable to discover its parent controller after two weeks of uptime,
this cloud-based controller discovery method will be disabled permanently. You will
need to reset the AP to factory default settings to re-enable this controller discovery
method.

Virtualized SmartCell Gateway Getting Started Guide for RuckOS 3.0.3, 800-70797-001 Rev A

Ensuring That APs Can Discover the Controller on the Network
Method 2: Perform Auto Discovery on Same Subnet, then Transfer the AP to Intended Subnet

Method 2: Perform Auto Discovery on Same
Subnet, then Transfer the AP to Intended
Subnet
If you are deploying the AP and the controller on different subnets, let the AP perform
auto discovery on the same subnet as the controller before moving the AP to another
subnet. To do this, connect the AP to the same network as the controller. When
the AP starts up, it will discover and attempt to register with the controller. Approve
the registration request if auto approval is disabled. After the AP registers with the
controller successfully, transfer it to its intended subnet. It will be able to find and
communicate with the controller once you reconnect it to the other subnet.
NOTE: If you use this method, make sure that you do not change the IP address
of the controller after the AP discovers and registers with it. If you change the
controller’s IP address, the AP will no longer be able to communicate with it and will
be unable to rediscover it.

Method 3: Register the Controller with the
DNS Server
If you register the controller with your DNS server, supported APs that request IP
addresses from your DHCP server will also obtain DNS related information that will
enable them to discover controllers on the network. Using the DNS information they
obtained during the DHCP request, APs will attempt to resolve the controller IP
address using RuckusController.{DNS domain name} and
zonedirector.{DNS domain name}.
To register the controller with the DNS server, do the following.
1 Open the DNS zone file, and then add two records with the following information:
• Record Key#1: RuckusController
Type: A (IPv4 Domain Name Translation)
Value: (IP address of the controller)
• Record Key#2: zonedirector
Type: A (IPv4 Domain Name Translation)
Value: (IP address of the controller)

Virtualized SmartCell Gateway Getting Started Guide for RuckOS 3.0.3, 800-70797-001 Rev A

Ensuring That APs Can Discover the Controller on the Network
Method 3: Register the Controller with the DNS Server

Figure 48. Add records for “RuckusController” and “zonedirector” to the DNS zone file

2 Save the zone file.
3 Open the DHCP configuration file, and then insert the DNS domain name in the
DHCP configuration file. For example, if the DNS domain name is “38.jack”, insert
the following line into the DHCP configuration file:
option domain-name “38.jack”

Virtualized SmartCell Gateway Getting Started Guide for RuckOS 3.0.3, 800-70797-001 Rev A

Ensuring That APs Can Discover the Controller on the Network
Method 3: Register the Controller with the DNS Server

Figure 49. Insert option domain-name “38.jack”

4 Save the DHCP configuration file.
When the AP obtains the DNS domain name from the DHCP server (using “Domain
Name option 15” in the DHCP-offer packet), it will resolve
“RuckusController.{domain-name}” and “zonedirector.{domain-name}” through the
DNS server, and then it will obtain the controller’s IP address from the DNS server’s
response.
NOTE: If the AP uses a static IP address or it cannot obtain the DNS domain name
from the DHCP server, the AP will attempt to resolve “RuckusController” and
“zonedirector” without a domain name from the DNS server as the FQDN of
controller's control interface.
You have completed registering the controller with the DNS server.

Virtualized SmartCell Gateway Getting Started Guide for RuckOS 3.0.3, 800-70797-001 Rev A

Ensuring That APs Can Discover the Controller on the Network
Method 4: Configure DHCP Option 43 on the DHCP Server

Method 4: Configure DHCP Option 43 on the
DHCP Server
Another method for the AP to discover the controller on the network automatically
is to configure the DHCP server on the network. To do this, you will need to configure
DHCP Option 43 (043 Vendor Specific Info) with the IP address of the controller on
the network. When an AP requests an IP address from the DHCP server, the DHCP
server will send a list of controller IP addresses to the AP. If there are multiple
controller devices on the network, the AP will automatically select a controller to
register with from this list of IP addresses.
DHCP Option 43 enables the DHCP server on your network to provide the
controller’s server address – either IP address or FQDN– (specifically, the IP address
assigned to the controller’s control plane or cluster plane interface) to DHCP clients,
including APs that are connected to the network.
The procedure for configuring DHCP option 43 varies, depending on the DHCP
server that you are using. Refer to the documentation provided with your DHCP
server software for information on how to configure DHCP option 43.
NOTE: The following procedure describes how to configure DHCP option 43 on a
Linux server (Fedora). If your DHCP server is running on a different platform, refer
to the DHCP server documentation for the relevant instructions.
CAUTION! If you have a ZoneDirector controller on the network and you do not
want APs to be managed by this ZoneDirector controller, you must disable auto
approval on the ZoneDirector web interface. Log on to the ZoneDirector web
interface, and then go to Configure > Access Points > Access Points Policies page,
and then clear the Approval check box.
Follow these steps to configure DHCP option 43 on a Linux server.
1 Log on to your DHCP server via a console terminal (for example, PuTTY).
2 Go to /etc directory.
3 Run vi dhcpd.conf. This command opens the DHCP configuration file for
editing.

Virtualized SmartCell Gateway Getting Started Guide for RuckOS 3.0.3, 800-70797-001 Rev A

Ensuring That APs Can Discover the Controller on the Network
Method 4: Configure DHCP Option 43 on the DHCP Server

4 At the beginning of the DHCP configuration file, insert the following lines:
option VendorInfo.WSG_sub6 code 6=text;
option VendorInfo.WSG_sub3 code 3=text;
option VendorInfo.WSG_sub6 "";
option VendorInfo.WSG_sub3 "";
For example, if you only have one controller on the network and its IP address
is 120.0.0.3, then these lines in the DHCP configuration file should look like in
Figure 50Sample DHCP Option 43 configuration.
Figure 50. Sample DHCP Option 43 configuration

If you have a two-node controller cluster on the network, use a comma to
separate the control interface IP addresses in option VendorInfo.WSG, for
example:
option VendorInfo.WSG “120.0.0.3,120.0.0.4”
where 120.0.0.3 is the control interface IP address of the first controller and
120.0.0.4 is the control interface IP address of the second controller.
5 Save the DHCP configuration file.
6 Restart the DHCP server to apply the new settings.
7 Verify that the LWAPP2SCG application is enabled on the controller. To verify,
log on to the controller’s CLI, and then enter the following command:
show running-config lwapp2scg
If LWAPP2SCG is enabled, the value for ACL Policy should show as Accept
all.

Virtualized SmartCell Gateway Getting Started Guide for RuckOS 3.0.3, 800-70797-001 Rev A

Ensuring That APs Can Discover the Controller on the Network
Method 4: Configure DHCP Option 43 on the DHCP Server

Figure 51. “Accept all” indicates that LWAPP2SCG is enabled

If LWAPP2SCG is disabled, do the following to enable it:
a Enter config.
b Enter lwapp2scg.
c Enter policy.
d Enter one of the following commands:
- accept {MAC
-

address}: Enter this command if you only want specific APs to be
managed by the controller. See Figure 53.

accept-all: Enter this command if you want all APs that discover the
controller to be managed by it.

Figure 52. Options that appear after you enter the “policy” command

Virtualized SmartCell Gateway Getting Started Guide for RuckOS 3.0.3, 800-70797-001 Rev A

Ensuring That APs Can Discover the Controller on the Network
Method 5: Manually Configure the Controller Address on the AP’s Web Interface

Figure 53. Enter accept {MAC address} if you only want specific APs to be managed by the
controller

8 Reset the AP to factory default settings, and then connect it to a network subnet
where it can communicate with the controller.
9 Reboot the AP.
After the AP reboots, it will obtain an IP address and the IP address of its parent
controller from the DHCP server. Once the AP registers with the controller, it will
download and install the latest SCG-AP firmware.
You have completed

Method 5: Manually Configure the Controller
Address on the AP’s Web Interface
1 Log on to the AP’s web interface.
2 Go to the Administration > Management page.
3 In Primary Controller Address, type the IP address of the controller that you want
to manage the AP.
4 In Secondary Controller Address, type the IP address of a backup controller that
you want to manage the AP if the primary controller is unavailable.
5 Click Apply.
You have completed manually configuring the controller’s IP address on the AP’s
web interface.

Virtualized SmartCell Gateway Getting Started Guide for RuckOS 3.0.3, 800-70797-001 Rev A

Ensuring That APs Can Discover the Controller on the Network
What to Do Next

Figure 54. Set the IP addresses of the primary and secondary controllers that you want to
manage the AP

What to Do Next
For more information on configuring and managing the controller, refer to the
Virtualized SmartCell Gateway Administrator Guide for RuckOS 3.0, which is
available for download on the Ruckus Wireless Support website at http://
support.ruckuswireless.com.
NOTE: For a complete list of documentation that is available for this SZ release,
refer to the Release Notes.

Virtualized SmartCell Gateway Getting Started Guide for RuckOS 3.0.3, 800-70797-001 Rev A

Index
Numerics

802.11d 79

gateway 9

AAA server 65
ACLs 73
Administrator Guide 84
AES 76
AP zone 61, 73
authentication options 75

hide SSID 78
hotspot 65
hotspot service 67
hypervisors 8

B
background scanning 63
backup RADIUS 65

I
inactivity timeout 79
interface settings 9
IP address 9

J
C
client fingerprinting 79
cluster name 51, 52
cluster setting 51
controller name 52
country code 62
creating a new cluster 51

D
description file 8
DHCP Option 43 79
DHCP Option 82 79
DHCP server 80
disable WLAN 79
Dynamic VLAN 78

E
encryption algorithm 76
encryption options 75
ESSID 74
ESXi 8

joining a cluster 52

K
KVM 8

L
Linux 8
logging on 58

M
management interface 58
manifest file 8
max clients 79
mesh settings 62

N
netmask 9
NTP server 52

O
F

OVA 8

firmware version 53

Virtualized SmartCell Gateway Getting Started Guide for RuckOS 3.0.3, 800-70797-001 Rev A

P
passphrase 77
primary DNS server 9
proxy ARP 79

R
RADIUS 65
RADIUS Accounting 65
rate limiting 78
recommended system resources 10
registration rule 70
priority 72
rule priority 72

S
setup wizard 46
software version 53
SSID
hiding 78
staging zone 61

T
TKIP 76

V
virtual machine
recommended system resources 10
virtual machine state file 8
VLAN 78
VMWare 8
vSCG
required disk space 11
vSphere client 11

W
Web interface 58
WEP key 77
WEP-128 76
WEP-64 76
WLAN
disabling 79
WLAN name 74
WLAN settings 73
WLAN usage 74
WPA 76

Virtualized SmartCell Gateway Getting Started Guide for RuckOS 3.0.3, 800-70797-001 Rev A

WPA2 76
WPA-Mixed 76

Virtualized SmartCell Gateway Getting Started Guide for RuckOS 3.0.3, 800-70797-001 Rev A

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