SENA TECHNOLOGIES SMH10-A Bluetooth Stereo Motorcycle Headset User Manual

Sena Technologies,Inc. Bluetooth Stereo Motorcycle Headset

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SMH10 A User Manual HTML Version

User Manual

User's Guide

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SMH10

Sena Technologies, Inc. reserves the right to make any changes and improvements to its product without providing prior notice.

Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. SMH10™, SMH10R™, SMH5™, SMH5-FM™,

SMH3™, SPH10™, EXPAND™, SPH10H™, SPH10H-FM™, SPH10S™, SR10™, SR10i™, SM10™ are trademarks of Sena Technologies, Inc. or its

subsidiaries. These trademarks may not be used without the express permission of Sena.

The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod

touch are the registered trademark of Apple Inc. Zumo™ is a trademark of Garmin Ltd. or its subsidiaries. TomTom™ is the trademark or

registered trademark owned by TomTom International B.V. Other trademarks and trade names are those of their respective owners.

SMH10

English

CONTENTS

1. INTRODUCTION................................................................................ 5

2. PACKAGE CONTENTS ..................................................................... 6

3. INSTALLING THE SMH10 ON YOUR HELMET................................ 7

4. POWERING ON/OFF AND CHARGING.......................................... 10

4.1 Powering On .................................................................................. 10

4.2 Powering Off .................................................................................. 10

4.3 Charging ........................................................................................ 10

4.4 Low Battery Warning ...................................................................... 11

4.5 Checking the Battery Level ........................................................... 11

5. VOLUME ADJUSTMENT ................................................................. 11

6. PAIRING THE SMH10 WITH BLUETOOTH DEVICES ................... 12

6.1 Mobile Phone Pairing ..................................................................... 12

6.2 Multipoint Pairing ........................................................................... 12

6.3 Bluetooth Stereo Device Pairing .................................................... 13

6.4 Bluetooth GPS Navigation Pairing ................................................. 13

6.5 Pairing with the Sena SR10, Bluetooth Two-way Radio Adapter ... 15

7. PAIRING WITH SELECTIVE PROFILE: A2DP STEREO OR

HANDSFREE ................................................................................... 17

7.1 A2DP Stereo Music Only ............................................................... 17

7.2 HFP for Phone Call Only ................................................................ 17

8. INTERCOM PAIRING ...................................................................... 18

8.1 Pairing with Other SMH10 Headsets for Intercom Conversation ... 18

8.2 Pairing with Other Sena Headset Models for Intercom

Conversation .................................................................................. 19

9. SMH10 CONFIGURATION SETTING ............................................. 19

9.1 Assigning Speed Dial ................................................................... 20

9.2 Enabling/Disabling Voice Activated Phone Answering ................ 21

9.3 Enabling/Disabling Voice Activated Intercom .............................. 21

9.4 Enabling/Disabling Voice Prompts ................................................ 21

9.5 Enabling/Disabling Sidetone ......................................................... 22

9.6 Enabling/Disabling Advanced Noise Control ................................ 22

9.7 Delete all Bluetooth Pairing Information ....................................... 22

9.8 Exit Voice Conlguration Menu ...................................................... 23

10. FUNCTION PRIORITY..................................................................... 23

11. STEREO MUSIC .............................................................................. 24

11.1 By Stereo Audio Cable .................................................................. 24

11.2 By Bluetooth Wireless Stereo ........................................................ 24

12. MOBILE PHONE CALL MAKING AND ANSWERING ..................... 25

12.1 Mobile Phone Call Making and Answering .................................... 25

12.2 Speed Dialing ................................................................................ 26

SMH10

13. TWO-WAY INTERCOM ................................................................... 27

13.1 Start and End Two-way Intercom ................................................... 27

13.2 Intercom and Mobile Phone Call ................................................... 28

13.3 Intercom and GPS ........................................................................ 28

13.4 Intercom and Two-way Radio ........................................................ 29

14. THREE-WAY CONFERENCE INTERCOM ..................................... 30

14.1 Start Three-way Intercom ............................................................... 30

14.2 End Three-way Intercom ................................................................ 31

15. FOUR WAY CONFERENCE INTERCOM ....................................... 32

15.1 Start Four-way Intercom ................................................................. 32

15.2 End Four-way Intercom .................................................................. 32

16. MUSIC SHARING ............................................................................ 33

17. UNIVERSAL INTERCOM................................................................. 33

17.1 Universal Intercom Pairing ............................................................. 34

17.2 Two-way Universal Intercom .......................................................... 34

17.3 Three-way Universal Intercom ....................................................... 34

17.4 Four-way Universal Intercom ......................................................... 36

18. THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM

PARTICIPANT ................................................................................. 37

19. INTERCOM FAILURE ...................................................................... 38

20. INTERCOM RECONNECTION ........................................................ 38

21. RESET TO FACTORY DEFAULT SETTINGS................................. 38

22. FAULT RESET ................................................................................. 39

23. FIRMWARE UPGRADE ................................................................... 39

24. SENA BLUETOOTH

CONNECTION CASE STUDIES ............................40

25. OPERATION QUICK REFERENCE ................................................ 48

CERTIFICATION AND SAFETY APPROVALS ...................................... 49

s FCC Compliance Statement ............................................................... 49

s FCC RF Exposure Statement .............................................................. 49

s FCC Caution ....................................................................................... 49

s CE Declaration of Conformity ............................................................ 50

s Industry Canada Statement ............................................................... 50

s Bluetooth License .............................................................................. 50

s WEEE (Waste Electrical and Electronic Equipment) ........................... 50

SAFETY INFORMATION ........................................................................ 51

s Product Storage and Management .................................................... 51

s Product Use ........................................................................................ 51

s Battery ................................................................................................ 52

PRODUCT WARRANTY AND DISCLAIMER ......................................... 53

s Limited Warranty ................................................................................. 53

s Warranty Exclusions ........................................................................... 55

s Warranty Service ................................................................................. 56

s Return for Full Refund ......................................................................... 56

SMH10

English

Thank you for choosing the Sena SMH10, Bluetooth Stereo Headset

and Intercom for Motorcycles. With the SMH10, you can call

handsfree on your Bluetooth mobile phone, listen to stereo music or

voice instructions of GPS navigations by Bluetooth wirelessly, and

have intercom conversations in full duplex with a passenger or other

motorcycle riders.

The SMH10 is compliant with the Bluetooth 3.0 supporting the following

prolles Headset Prolle, Hands-Free Prolle (HFP), Advanced Audio

Distribution Prolle (A2DP), and Audio Video Remote Control Prolle

(AVRCP). Please check with the manufacturers of other devices to

determine their compatibility with this headset.

Please read this user’s guide carefully before using the headset.

Also check www.sena.com for the latest version of the user’s guide

and additional information related to Sena Bluetooth products.

1. INTRODUCTION

The SMH10 features

Ŗ Bluetooth handsfree for Bluetooth mobile phones

Ŗ Bluetooth stereo headset for Bluetooth audio devices such as MP3

players

Ŗ Bluetooth stereo headset for Bluetooth GPS navigations

Ŗ Music sharing during two-way interocm conversation

Ŗ Bluetooth intercom up to 900 meters (980 yards)*

Ŗ Four-way conference intercom

Ŗ Intercom with non-Sena Bluetooth headsets

Ŗ Three-way conference phone call with intercom participant

Ŗ Multipoint Bluetooth pairing with GPS navigation or Sena SR10

two-way radio adapter

Ŗ Multipoint Bluetooth for dual mobile phone

Ŗ Stereo music by 3.5mm audio cable

Ŗ Firmware upgradeable

+ey Specilcations

Ŗ Bluetooth 3.0

Ŗ Supporting prolles Headset Prolle, Hands-Free Prolle (HFP),

Advanced Audio Distribution Prolle (A2DP), Audio Video Remote

Control Prolle (AVRCP)

* in open terrain

SMH10

2. PACKAGE CONTENTS

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- Speaker-Microphone Clamp Unit - Basic Kit

(SMH10-10/SMH10D-10)

- Speaker-Microphone Clamp Unit with Universal Microphone Kit

(SMH10-11/SMH10D-11)

SMH10

English

To securely install the SMH10 on the helmet, please follow the

procedure.

1. Loosen the two screws on the back plate of the speaker-

microphone clamp unit using the enclosed Allen Wrench. Insert

the back plate of the clamp unit between the internal padding and

external shell of the helmet, and tighten the two screws. Please

make sure that the microphone is located properly close to your

mouth when you wear the helmet.

Insert

3. INSTALLING THE SMH10 ON YOUR HELMET

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SMH10

2. Please adJust the direction of the microphone so that the ln side

of the microphone is facing outward; away from your lips. You can

easily recogniZe it by touching the ln with your lngers.

fin

The microphone cap helps you to cut down incoming microphone

wind noise by protecting the microphone from the wind and provide

clearer voice audio sound. Put the microphone cap on the side of

the microphone that has the ln on it.

When installing the boom microphone included in the “Universal

Microphone Kit”, place the hook and loop fastener end of the

boom microphone between the internal helmet cheek pad and

the internal wall of the helmet shell. The boom microphone should

be mounted so it is facing close to your mouth when you wear

the helmet. You can use the enclosed hook and loop fastener and

holder for the boom microphone to ensure secure placement.

In the case of the wired microphone also included in the “Universal

Microphone Kit”, attach the enclosed hook and loop fastener

for wired microphone to the inside of the chin guard for full-face

helmets. Place the wired microphone on the hook and loop fastener

and connect it to the connector of the clamp unit.

SMH10

English

3. Place the helmet speakers along with the hook and loop fasteners,

centered to your ear, in the ear pockets of the helmet. If the helmet

has deep ear pockets, you can use the speaker pads to place the

speakers closer to your ears.

4. If you have any problem to clamp the speaker-microphone unit

on the helmet for any reason, you may use the glued surface

mounting adapter to attach the speaker-microphone clamp unit

on the external surface of the helmet.

Ŗ Remove the back plate of the speaker-microphone clamp unit by

loosening the two screws with the enclosed Allen Wrench.

Ŗ Attach the glued external adapter to the speaker-microphone

clamp unit by tightening the two screws instead of the removed

back plate.

Ŗ Locate a proper surface on the helmet to attach the unit, clean

the helmet surface location with a moistened towel, and allow to

dry thoroughly.

Ŗ Peel off the cover of the adhesive tape of the adapter and attach

the unit on the proper surface of your helmet.

Attach

Sena recommends the clamp unit over the glued surface

mounting adapter. Even though the glued surface mounting

adapter is provided for convenience, Sena does not assume

any responsibility for use of it. Users may have to use the glued

adapter at their own risk and responsibility.

5. Attach the headset main unit to the speaker-microphone clamp

unit. Insert the bottom part of the main unit completely into the

lower slot of the clamp unit lrst. Then push the upper part of the

main unit until it clicks into the upper holder of the clamp unit.

SMH10

6. To remove the main headset from the speaker-microphone clamp

unit, hold the lower part of the speaker-microphone clamp unit with

your thumb and gently press down the hook on the upper part of

the headset main unit with your index lnger until it clicks out. You

may have to do this to charge up or to carry the headset main unit.

4. POWERING ON/OFF AND CHARGING

To power on and off the headset, you don’t need to press and hold

any button for several seconds. Just short press the Jog Dial and

the Phone Button simultaneously, and you will get quick on-and-off

convenience.

4.1 Powering On

Press the Jog Dial and the Phone Button at the same time for about

1 second to power on. The blue LED turns on and you will hear

ascending beeps.

4.2 Powering Off

Just short press the Jog Dial and the Phone Button simultaneously,

you don’t need to press and hold for a few seconds. The red LED

turns on for a while until it turns off completely and you will hear

descending beeps.

4.3 Charging

The LED turns on red while charging, and turns to blue when the

headset is fully charged. It takes about 2.5 hours to be completely

charged.

SMH10

English

4.4 Low Battery Warning

When the battery is low, the blinking blue LED in stand-by mode

turns to red and you will hear mid-tone triple beeps and a voice

prompt saying “Low battery”.

4.5 Checking the Battery Level

You can check the battery level in two different ways when the

headset is powering on.

4.5.1 LED Indicator

When the headset is powering on, the red LED mashes rapidly

indicating the battery level.

4 mashes  High, 70^100

3 mashes  Medium, 30^70

2 mashes  Low, 0^30

4.5.2 Voice Prompt Indicator

When you power on the headset, keep pressing the Jog Dial and

Phone Button simultaneously for about 3 seconds until you hear high

tone triple beeps. Then you will hear voice prompt indicating the

battery level. However, if you release the buttons as soon as the

headset turns on, you will not hear the voice prompt of battery level

indication.

5. VOLUME ADJUSTMENT

You can easily adjust the volume by rotating the Jog Dial. You will

hear a beep when the volume reaches maximum or minimum level.

The volume is set and maintained independently at different levels

for each audio source even when you turn off and on the headset.

For example, once you set the volume for mobile phone handsfree,

it will not change even if you adjust the volume when you hear

Bluetooth MP3 music. So you can always maintain the preferred

optimum volume level for each audio source.

SMH10

Before using the SMH10 Bluetooth headset with any of Bluetooth

devices for the lrst time, you need to do the pairing operation. It can

be paired with Bluetooth mobile phones, Bluetooth stereo devices

such as MP3, or motorcycle specilc Bluetooth GPS, and with other

Sena Bluetooth headsets. This pairing operation is only required

once for each Bluetooth device. The headset will remain paired with

the devices and automatically connects to the paired devices again

when they are within range. You will hear a high tone single beep

and a voice prompt when the headset connects to the paired device

automatically “Phone connected” to a mobile phone, “Media

connected” to a Bluetooth stereo device.

6.1 Mobile Phone Pairing

1. Turn on the SMH10 and press the Phone Button for 5 seconds until

the LED mashes red and blue alternately and you hear multiple

beeps. You will hear a voice prompt saying “Phone pairing”.

2. Search for Bluetooth devices on your mobile phone. Select the

Sena SMH10 in the list of the devices detected on the mobile

phone.

6. PAIRING THE SMH10 WITH BLUETOOTH DEVICES

3. Enter 0000 for the PIN. Some mobile phones may not ask for the

PIN.

4. The mobile phone conlrms that pairing has completed and the

SMH10 is ready to use. You will hear a voice prompt from the

SMH10 saying “Your headset is paired”.

5. If the pairing process is not completed within three minutes, the

SMH10 will return to stand-by mode.

6.2 Multipoint Pairing

Typical Bluetooth headsets can connect with only one HFP (Hands-

Free Prolle) device, but multipoint pairing allows the headset to

connect with two HFP devices at the same time. So, when you already

have a mobile phone connected with the SMH10, you can also pair

and connect a second mobile phone or other HFP devices such as

GPS or Sena SR10, Bluetooth adapter.

1. To pair the second mobile phone, press the Jog Dial for 5 seconds

again until the red LED is rapidly mashing and you hear multiple

beeps.

2. Within 2 seconds, tap the Phone Button again, then the LED turns

to blue mashing and the beeps turn to high tone double beeps. You

will hear a voice prompt saying “Multipoint pairing”.

3. Search for Bluetooth devices on your mobile phone. Select the

Sena SMH10 in the list of the devices detected on the mobile

phone.

SMH10

English

4. Enter 0000 for the PIN. Some mobile phones may not ask for the

PIN.

5. The mobile phone conlrms that pairing has completed and the

SMH10 is ready to use. You will hear a voice prompt from the

SMH10 saying “Your headset is paired”.

6. If you want to pair a GPS by multipoint pairing, search for the

Bluetooth device on the GPS screen, and select the Sena SMH10

at step 3. Please refer to the section “6.4.1 Multipoint GPS Pairing”

for more details.

7. If you want to pair the Sena SR10, Bluetooth adapter, please refer

to the section “6.5 Pairing with the Sena SR10, Bluetooth Two-way

Radio Adapter”.

6.3 Bluetooth Stereo Device Pairing

1. If the Bluetooth stereo device is integrated with the mobile phone

such as smartphones, you don’t need to pair the SMH10 with it

separately. When the SMH10 is paired with the mobile phone, it is

also paired as a stereo music device.

2. If you have a stand alone Bluetooth stereo device, follow the

paring procedure separately. The procedure is the same as the

procedure in “6.1 Mobile Phone Pairing”.

Note:

1. If Bluetooth connection between the headset and a mobile phone is

disconnected, tap the Phone Button to recover the Bluetooth connection

immediately.

2. If Bluetooth connection between the headset and a media player is

disconnected, press the Jog Dial for 1 second to recover the Bluetooth

connection and play.

6.4 Bluetooth GPS Navigation Pairing

You can listen to voice instruction from Bluetooth GPS navigation.

Some GPS systems use mobile phone prolle (HFP, Hands-Free

Prolle) and others use stereo music prolle (A2DP, Advanced

Audio Distribution Prolle). Most motorcycle specilc GPS systems

use mobile phone prolle for turn-by-turn voice instruction. You can

simultaneously use a mobile phone and a GPS which uses mobile

phone prolle by one of the following procedures.

6.4.1 Multipoint GPS Pairing

If you use GPS only for turn-by-turn voice instructions, not for Bluetooth

stereo music streaming, multipoint pairing is recommended for the

GPS connection. Multipoint Bluetooth pairing allows the SMH10

to connect two HFP devices at the same time mobile phone and

GPS navigation. Follow the steps below to pair the GPS using the

multipoint pairing.

SMH10

1. Turn on the headset and press the Jog Dial for 5 seconds until the

red LED is rapidly mashing and you hear multiple beeps.

2. Within 2 seconds, tap the Phone Button again, then the LED turns

to blue mashing and the beeps turn to high tone double beeps. You

will hear a voice prompt saying “Multipoint pairing”.

3. Search for Bluetooth devices on the GPS navigation screen. Select

the Sena SMH10 in the list of the devices detected on the GPS.

4. Enter 0000 for the PIN.

5. The GPS conlrms that pairing has completed and the SMH10 is

ready to use. You will hear a voice prompt from the SMH10 saying

“Your headset is paired”.

6. If the pairing process is not completed within three minutes, the

SMH10 will return to stand-by mode.

The pairing diagram for multipoint GPS pairing is shown in the lgure

below.

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Multipoint GPS Pairing

6.4.2 GPS Pairing as Mobile Phone

If GPS is not only used for turn-by-turn voice instructions but also is

your preferred Bluetooth stereo music source, you can pair the GPS to

the SMH10 by following the simple procedures in “6.1 Mobile Phone

Pairing”. When you do this, the SMH10 thinks the GPS is a mobile

phone. But the SMH10 can directly pair an additional mobile phone.

SMH10

English

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GPS Pairing as Mobile Phone

Note:

You have to use a motorcycle speciﬁc GPS which transmits turn-by-

turn voice instruction to the headset by Bluetooth. Most automotive GPS

systems don’t have this feature.

6.5 Pairing with the Sena SR10, Bluetooth Two-way

Radio Adapter

The Sena SR10 is a Bluetooth two-way radio adapter for group

communication, and uses HFP as do most motorcycle specilc GPS

navigation systems. If you pair the SMH10 with a SR10 by multipoint

pairing, the SMH10 is able to have two HFP devices at the same

time mobile phone and Sena SR10.

1. Turn on the headset and press the Jog Dial for 5 seconds until the

red LED is rapidly mashing and you hear multiple beeps.

2. Within 2 seconds, tap the Phone Button again, then the LED turns

to blue mashing and the beeps turn to high tone double beeps.

You will hear a voice prompt saying “Multipoint pairing”.

3. Turn on the SR10 and follow the SR10’s “Bluetooth Headset

Pairing” procedure to complete the process. Please refer to the

SR10 user's guide for details.

4. When the pairing is completed, you will hear a voice prompt

saying “Your headset is paired”.

5. If the pairing process is not completed within three minutes, the

SMH10 will return to stand-by mode.

SMH10

The incoming audio from the two-way radio via SR10 is heard in

the background while having an intercom conversation or a mobile

phone call. You can listen to music, answer a mobile call, have an

intercom conversation and use a two-way radio via SR10 for group

communication as shown in the lgure below. A GPS navigation or

a radar detector could be connected to the SR10 by wire. The GPS

voice instruction or the radar detector alarm is also heard in the

background via SR10 while having an intercom conversation or a

phone call. Please refer to the SR10 user's guide for details.

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SMH10

English

7. PAIRING WITH SELECTIVE PROFILE:

A2DP STEREO OR HANDSFREE

If you have a MP3 stereo music phone such as a smartphone,

sometimes you may need to selectively use the SMH10 for

A2DP stereo music only or for mobile phone handsfree only. This

instruction is for advanced users who want to pair the SMH10 to their

smartphones only with one selective prolle A2DP stereo for music

or HFP for phone call.

If you have previously paired a mobile phone to the SMH10, you

must clear the previous paring list on both devices; the mobile phone

and SMH10. To clear the pairing list on SMH10, please do a factory

reset or follow the pairing list clearing procedure described in this

manual. To clear the pairing list on the mobile phone, please refer to

the mobile phone manual. For most smartphones, delete the Sena

SMH10 from the list of Bluetooth devices in setting menu.

7.1 A2DP Stereo Music Only

1. Turn on the headset and press the Phone Button for 5 seconds

until the LED mashes red and blue alternately and you hear

multiple beeps.

2. Within 2 seconds, tap the Jog Dial again, then the LED turns to

red mashing and the beeps turn to double mid-tone beeps. You

will hear a voice prompt saying “Media selective pairing”.

3. Search for Bluetooth devices on your smartphone. Select the

Sena SMH10 in the list of devices detected on your phone.

4. Enter 0000 for the PIN. Some smartphones may not ask for PIN.

7.2 HFP for Phone Call Only

1. Turn on the headset and press the Phone Button for 5 seconds

until the LED mashes red and blue alternately and you hear

multiple beeps.

2. Within 2 seconds, tap the Phone Button again, then the LED turns

to blue mashing and the beeps turn to multiple mid-tone beeps.

You will hear a voice prompt saying “Phone selective pairing”.

3. Search for Bluetooth devices on your smartphone. Select the

Sena SMH10 in the list of devices detected on your phone.

4. Enter 0000 for the PIN. Some smart phones may not ask for PIN.

SMH10

8.1 Pairing with Other SMH10 Headsets for Intercom

Conversation

The SMH10 can be paired with up to three other headsets for

Bluetooth intercom conversation.

1. Turn on the two SMH10 headsets (A and B) that you would like to

pair with each other.

2. Press and hold the Jog Dial of the headset A and B for 5 seconds

until red LEDs of the both units start to mash rapidly. You will hear a

voice prompt saying “Intercom pairing”.

3. Simply tap the Jog Dial of any one of the two headsets A or B (It

doesn’t matter that you choose A or B.) and wait until the LEDs of

both headsets turn to blue and intercom connection is automatically

established. The two SMH10 headsets A and B are paired with

each other for intercom conversation. If the pairing process is not

completed within one minute, the SMH10 will return to stand-by

mode.

8. INTERCOM PAIRING

Pairing A & B

4. You can make other pairings between the headset A and C, and

between the headset A and D by following the same procedure as

above.

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Pairing A & C Pairing A & D

SMH10

English

5. The intercom pairing queue is ‘Last-Come, First-Served’. If a

headset has multiple paired headsets for intercom conversations,

the last paired headset is set as ſTUV KPVGTEQO HTKGPF. The

previous intercom friend becomes UGEQPFKPVGTEQOHTKGPFCPF

VJKTFKPVGTEQOHTKGPF.

Note:

For example, after the pairing procedures listed above, headset D is the ſTUV

KPVGTEQOHTKGPF of headset A. Headset C is the UGEQPFKPVGTEQOHTKGPFof

headset A, and headset B is the VJKTFKPVGTEQOHTKGPF of headset A.

8.2 Pairing with Other Sena Headset Models for Intercom

Conversation

The SMH10 can be paired with all other Sena headset models such

as the SMH5 and the SPH10 for intercom conversation. Please follow

the same procedure as above to pair with these headset models.

Note:

The SMH5 cannot participate in three-way or four-way conference intercom

with the SMH10 or the SPH10. The SMH5 has a limited capability of having

two-way intercom with each other or with other Sena headsets such as the

SMH10 and the SPH10.

You can set the conlguration of the SMH10 by the voice menu

instruction as below.

1. To enter into voice conlguration menu, press and hold the Jog

Dial for 12 seconds until the LED shows solid blue and you hear

high tone double beeps. You will also hear a voice prompt saying

“%QPſIWTCVKQPOGPW”.

2. Rotate the Jog Dial clockwise or counter-clockwise to navigate

between the menus. You will hear voice prompts for each menu

items as below.

3. You can enable the feature or execute the command by tapping

the Phone Button, or disable the feature by tapping the Jog Dial.

4. If any button is not pressed within 10 seconds, the SMH10 will exit

the conlguration and goes back to stand-by mode.

5. If you want to exit the conlguration immediately, rotate the Jog

Dial until you hear a voice prompt saying “'ZKV EQPſIWTCVKQP”,

and tap the Phone Button.

9. SMH10 CONFIGURATION SETTING

SMH10

The voice prompt for each menu item is as below

(1) Speed dial (5) Sidetone

(2) VOX phone (6) 0QKUGEQPVTQN

81:KPVGTEQO (7) Delete all pairings

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([LWFRQILJXUDWLRQ

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9.1 Assigning Speed Dial

Voice Prompt “Speed dial”

Factory Default N/A

Execute Tap the Phone Button

1. To assign a phone number as a speed dial, rotate the Jog Dial until

you hear a voice prompt saying “Speed dial”.

2. Tap the Phone Button, and you will hear a voice prompt saying

“Speed dial one” and “Phone connected”.

3. Rotate the Jog Dial to select one of three speed dial numbers and

you hear a voice prompt saying “Speed dial (#)”.

4. Call a phone number you want to assign and you will hear a

voice prompt saying “Save speed dial (#)”. The phone number is

automatically assigned to the selected speed dial number. Then

the phone call will hang up before being connected.

5. To exit the menu, rotate the Jog Dial clockwise or counter clockwise

until you hear a voice prompt saying “Cancel”, and tap the Phone

Button to conlrm. You will then hear a voice prompt saying

“Cancel”. If any button is not pressed within 1 minute, the SMH10

will exit the conlguration menu and go back to stand-by mode.

Note:

1. After assigning a phone number to one of three speed dials, you can

continually assign another phone number to the rest of two speed dials.

2. You can assign phone numbers to speed dials in your PC. Please visit the

Sena Bluetooth web site at www.sena.com for more information.

SMH10

English

9.2 Enabling/Disabling Voice Activated Phone Answering

Voice Prompt “VOX phone”

Factory Default Enable

Enable Tap the Phone Button

Disable Tap the Jog Dial

If this feature is enabled, you can answer incoming calls by simply

saying a word loudly enough. For example, when you hear a series

of beeps for an incoming call, you can answer the phone by saying

“Hello” or any other word loudly. This is enabled from the factory but

you can disable this. If this mode is disabled, you have to tap the Jog

Dial or the Phone Button to answer an incoming call.

9.3 Enabling/Disabling Voice Activated Intercom

Voice Prompt “VOX intercom”

Factory Default Disable

Enable Tap the Phone Button

Disable Tap the Jog Dial

If this feature is enabled, you can initiate an intercom conversation

with the last connected intercom friend by speaking any word loudly

enough. The most effortless way to trigger intercom VOX is to blow

into the microphone as if blowing dust off the microphone. If you

start an intercom conversation by VOX, the intercom terminates

automatically when you and your intercom friend remain silent for 20

seconds. However, if you manually start an intercom conversation by

tapping the Jog Dial, you have to terminate the intercom conversation

manually.

However, even when this feature is enabled, if you terminate intercom

conversation manually with the Jog Dial, you are not able to start

intercom by voice temporarily. In this case, you have to tap the Jog

Dial to restart the intercom. This is to prevent repeated unintentional

intercom connections by strong wind noise. If you tap the Jog Dial

to start an intercom conversation, it is not terminated by 20 seconds

of silence. After turning SMH10 off and on, you can start intercom

by voice again.

9.4 Enabling/Disabling Voice Prompts

Voice Prompt “Voice prompt”

Factory Default Enable

Enable Tap the Phone Button

Disable Tap the Jog Dial

You can disable voice prompts by conlguration setting, but the

following voice prompts are always on.

- Voice prompts for conlguration setting menu

SMH10

- Voice prompts for battery level Indicator

- Voice prompts for factory reset

9.5 Enabling/Disabling Sidetone

Voice Prompt "Sidetone"

Factory Default Disable

Enable Tap the Phone Button

Disable Tap the Jog Dial

Sidetone is the sound of your own voice as picked up by your

headset’s microphone and reproduced in your own ear, by your own

speaker. It helps you to naturally speak at the correct level according

to varying helmet noise conditions. If this feature is enabled, you can

hear what you are speaking during an intercom conversation or a

phone call.

9.6 Enabling/Disabling Advanced Noise Control

Voice Prompt "Noise control"

Factory Default Enable

Enable Tap the Phone Button

Disable Tap the Jog Dial

When Advanced Noise Control is enabled, the background noise is

reduced during an intercom conversation. When it is disabled, the

background noise is mixed with your voice during intercom.

Note:

If you use your SMH10 with the Bluetooth Audio Pack for GoPro, you can

enable or disable this feature only during Normal Voice Recording. This feature

is automatically disabled while in Ultra HD (UHD) Voice Recording mode.

9.7 Delete all Bluetooth Pairing Information

Voice Prompt “Delete all pairings”

Factory Default N/A

Execute Tap the Phone Button

To delete all Bluetooth pairing information of the SMH10, rotate the

Jog Dial until you hear a voice prompt saying “Delete all pairings”,

and tap the Phone Button to conlrm. Taping the Jog Dial is not

available for this setting.

SMH10

English

9.8 E[it Voice ConÀguration Menu

Voice Prompt ő'ZKVEQPſIWTCVKQPŒ

Factory Default N/A

Execute Tap the Phone Button

To exit voice conlguration menu and get back to stand-by mode,

rotate the Jog Dial until you hear a voice prompt saying “Exit

FRQ¿JXUDWLRQ´, and tap the Phone Button to conlrm. Tapping the

Jog Dial is not available for this setting.

Rotate Jog Dial Tap Phone Button Tap Jog Dial

Speed Dial Execute N/A

VOX Phone Enable Disable

VOX Intercom Enable Disable

Voice Prompt Enable Disable

Sidetone Enable Disable

Advanced Noise Control Enable Disable

Delete All Pairings Execute N/A

Exit Conlguration Execute N/A

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The SMH10 operates in the following order of priority

(highest) Mobile phone,

Intercom,

Stereo music by audio cable,

Music sharing by Bluetooth stereo music,

(lowest) Bluetooth stereo music

A lower priority function is always interrupted by a higher priority

function. For example, stereo music is interrupted by intercom call,

and intercom conversation is interrupted by incoming mobile phone

call.

10. FUNCTION PRIORITY

SMH10

You can listen to stereo music in two ways with the enclosed stereo

audio cable or by Bluetooth wireless stereo.

11.1 By Stereo Audio Cable

Plug your stereo MP3 player directly to the SMH10 by using the

enclosed 3.5mm stereo audio jack cable. To adjust the volume, rotate

the Jog Dial on the headset. You may adjust the volume on the MP3

player also.

MP3 Jack

11.2 By Bluetooth Wireless Stereo

The Bluetooth audio device must be paired with the SMH10 by following

the “Bluetooth Stereo Device Pairing” procedures described in the

6.3 chapter. The SMH10 supports the Audio/Video Remote Control

11. STEREO MUSIC

Prolle (AVRCP), so if your Bluetooth audio device also supports the

AVRCP, you can use the SMH10 to remotely control music playback.

You not only can adjust the volume but also use the functions such as

play, pause, next track and previous track.

1. To adjust the volume, rotate the Jog Dial.

2. To play or pause music, press and hold the Jog Dial for 1 second

until you hear a double beep.

SMH10

English

3. To track forward or track back, rotate while pressing the Jog Dial

clockwise or counter clockwise.

Note:

Bluetooth music is available only when the MP3 jack port remains open.

Please make sure the audio cable is unplugged from the clamp unit to play

music by Bluetooth.

12.1 Mobile Phone Call Making and Answering

1. When you have an incoming call, simply tap the Phone Button or

the Jog Dial to answer the call.

2. You can also answer the incoming call by loudly speaking any word

of your choice if Voice Activated Phone Answering is enabled.

3. To end a call, tap the Phone Button or press the Jog Dial for 2

seconds until you hear a beep, or wait for the called person to end

the call.

4. To reject a call, press the Jog Dial for 2 seconds until you hear a

beep while the phone is ringing.

5. To transfer a call between the mobile phone and the headset

during the phone conversation, press the Phone Button for 2

seconds until you hear a beep.

6. There are several ways to make a phone call

Ŗ Enter numbers on your mobile phone keypad and make a call.

Then the call is automatically transferred to the headset.

Ŗ For some older mobile phones which do not automatically

transfer calls to the headset, press the Phone Button after

entering phone numbers on the mobile phone keypad.

12. MOBILE PHONE CALL MAKING AND ANSWERING

SMH10

Ŗ Tap the Phone Button in stand-by mode to activate the voice

dialing of your mobile phone. For this, the voice dialing feature

must be available on the mobile phone. Refer to your mobile

phone manual for further instruction.

Note:

1. If you are using multipoint mobile phone connection and you have an

incoming call from the second phone during the call of the ﬁrst phone,

then you may still receive the call from second phone. In this case, the

call from the ﬁrst phone is on waiting mode. If you end a call, then it will

automatically guide you to the ﬁrst phone call.

2. If you are using multipoint connection of mobile phone and GPS, you may

not be able to listen to the GPS voice instruction during the phone call.

12.2 Speed Dialing

You can quickly make a phone call by using the voice speed dial

menu.

1. To enter into the voice speed dial menu, double tap the Phone

Button and you will hear a mid-tone single beep and a voice

prompt saying “Speed dial”.

2. Rotate the Jog Dial clockwise or counter-clockwise to navigate

between the menus. You will hear voice prompts for each menu

items.

3. Tap the Phone Button or the Jog Dial to select a voice menu among

the followings

.CUVPWODGTTGFKCN (4) Speed dial 3

(2) Speed dial 1 (5) %CPEGN

(3) Speed dial 2

4. After selecting the last number redial menu, you will hear a voice

prompt saying “Last number redial”. Then, to redial the last phone

call number, tap the Phone Button or the Jog Dial.

5. To call one of the speed dials, rotate the Jog Dial clockwise or

counter-clockwise to navigate between the menus until you hear a

voice prompt saying “Speed dial (#)”. Then, tap the Phone Button

or the Jog Dial.

6. If you want to exit the speed dial immediately, rotate the Jog

Dial until you hear a voice prompt saying “Cancel”, and tap the

Phone Button or the Jog Dial. If any button is not pressed within 15

seconds, the SMH10 will exit the voice speed dial menu and goes

back to stand-by mode.

Note:

Make sure that you should connect the mobile phone and the headset in

order to use the speed dial function.

SMH10

English

Answer Tap Phone Button or Tap Jog Dial or Say “Hello”

End Tap Phone Button or Press Jog Dial for 2”

Reject Press Jog Dial for 2”

Transfer Press Phone Button for 2”

Call Use phone keypad

Speed Dial Double tap Phone Button

Voice Command Tap Phone Button

Mobile Phone Call Button Operations

13.1 Start and End Two-way Intercom

1. You can start an intercom conversation with one of any intercom

friends by tapping the Jog Dial single tapping to intercom with

the lrst intercom friend, double tapping with the second intercom

friend, and triple tapping with the third intercom friend.

2nd Intercom

Friend

1st Intercom

Friend

3rd Intercom

Friend

Start Two-way Intercom Conversation

13. TWO-WAY INTERCOM

SMH10

a. To answer the phone call and stop the intercom conversation,

tap the Jog Dial or the Phone Button. When you hang up the

phone call, the intercom will automatically be recovered.

b. To reject the phone call and stay on the intercom conversation,

press the Jog Dial for 2 seconds until you hear a beep.

Unlike other motorcycle Bluetooth headsets, this prevents a

user from being dropped out of an intercom conversation by an

incoming mobile call.

2. When you have an incoming intercom call during a mobile phone

call, you will hear 4 high tone beeps, alerting you that there is an

incoming intercom call. You will also hear a voice prompt saying

“Intercom requested”. In this case, the intercom call does not

override the mobile phone call because intercom has lower priority

than mobile call. You have to hang up the mobile phone call to

make or receive an intercom call.

13.3 Intercom and GPS

If you pair a Bluetooth GPS to the SMH10 as described in 6.4 of

this user's guide, you can hear the turn-by-turn voice instruction

of the GPS while having an intercom conversation. The GPS voice

instruction interrupts intercom conversation, but it is automatically

reestablished after the GPS voice instruction ends.

2. To terminate an intercom conversation, single tap the Jog Dial. Any

intercom connection with any intercom friend will be terminated by

a single tapping. A double or triple tapping will do nothing in this

case.

End Two-way Intercom Conversation

Terminate

1st intercom friend 2nd intercom friend 3rd intercom friend

Start intercom Single tap Double tap Triple tap

End intercom Single tap

13.2 Intercom and Mobile Phone Call

1. When you have an incoming mobile phone call during an intercom

conversation, you will hear a ring tone. You can choose whether to 1)

answer the mobile phone call and stop the intercom conversation,

or 2) reject the phone call and stay on the intercom conversation.

SMH10

English

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Intercom and GPS voice instruction

13.4 Intercom and Two-way Radio

As described in 6.5 of this user's guide, you can use a two-way

radio and SMH10 Bluetooth intercom simultaneously by using the

Sena SR10, a Bluetooth Two-way Radio Adapter, along with the

SMH10. Incoming audio from the two-way radio is not interrupting

an intercom conversation but is heard in background. This is useful

when you have an intercom conversation with a passenger on the

back seat and use a two-way radio for group communication with

other motorcycle riders.

Intercom and Two-way Radio

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14.1 Start Three-way Intercom

You (A) can have a three-way conference intercom with two other

SMH10 friends (B & C) by establishing two intercom connections

at the same time. While a three-way conference intercom is in

progress, mobile phone connection of all three participants would be

temporarily disconnected, but as soon as the conference intercom

terminates or one of the participants leaves the intercom, all mobile

phones would be automatically reconnected. During the conference

intercom, if you have an incoming mobile phone call, terminate the

conference intercom to automatically reconnect the mobile phone

and receive the call.

14. THREE-WAY CONFERENCE INTERCOM

1. You (A) need to be paired with two other friends (B & C) for three-

way conference intercom.

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2. Start an intercom conversation with one of the two friends in

your intercom group. For example, you (A) may start an intercom

conversation with the intercom friend (B). Or intercom friend (B)

may start an intercom call with you (A).

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SMH10

English

3. The second intercom friend (C) may join the intercom by making

an intercom call to you (A).

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4. Now you (A) and two SMH10 intercom friends (B & C) are having

a three-way conference intercom.

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14.2 End Three-way Intercom

When you are a member of an active three-way conference intercom,

you can completely terminate the conference intercom or just

disconnect an intercom connection with one of your active intercom

friends.

1. Press the Jog Dial for 1 second until you hear a beep to terminate

three-way conference intercom completely. It terminates both

intercom connections with (B) and (C).

2. Tap or double tap the Jog Dial to disconnect intercom connection

with one of the two intercom friends accordingly. For example, by

single tapping the Jog Dial, you can just terminate the intercom

connection with the lrst intercom friend (B). However, you still

have the intercom connection with your second intercom friend

(C).

Jog Dial Operation Result

Press for 1” Disconnect (B) & (C)

Single tap Disconnect (B)

Double tap Disconnect (C)

End Three-way Intercom

SMH10

15.1 Start Four-way Intercom

You can have four-way conference intercom with three other SMH10

users by adding one more intercom participant to the three-way intercom.

While you are having three-way intercom as speciled in section 14.1, a

new participant (D), who is an intercom friend of your intercom friend

(C), may join the conference intercom by making an intercom call to your

intercom friend (C). Please note that in this case, the new participant (D)

is an intercom friend of (C), not of you (A).

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15. FOUR WAY CONFERENCE INTERCOM

15.2 End Four-way Intercom

As same in the case of three-way intercom, you can completely get

out of the four-way conference intercom or just disconnect a single

intercom connection.

1. Press the Jog Dial for 1 second until you hear a beep to terminate

four-way conference intercom. It terminates the intercom connections

between you (A), and your intercom friends (B), (C) and (D).

2. Tap or double tap the Jog Dial to disconnect the intercom connection

with one of the two intercom friends accordingly. However, when

you disconnect the second friend (C) by double tapping the Jog

Dial, you will be disconnected with the third participant (D) as well.

This is because the third participant (D) is connected with you via

the second friend (C).

Jog Dial Operation Result

Press for 1” Disconnect (B), (C) & (D)

Single tap Disconnect (B)

Double tap Disconnect (C) & (D)

End Four-way Intercom

SMH10

English

You can start sharing music with an intercom friend using Bluetooth

stereo music during a two-way intercom conversation. When you

terminate music sharing, you can go back to the intercom conversation.

To start or terminate sharing music, press and hold the Jog Dial for

1 second during an intercom conversation until you hear a double

beep and you and your intercom friend will listen to or terminate

sharing music. To track forward or track back, rotate while pressing

down the Jog Dial clockwise or counter clockwise.

Note:

1. Both you and your intercom friend can remotely control music playback

during music sharing such as track forward and track back.

2. When you have an incoming call, make a phone call, or hear the turn-

by-turn voice instruction of GPS during music sharing, the function will

be paused.

3. In order to share music, make sure that you update both headsets with the

ﬁrmware that has the music sharing feature, and enable the EDR setting

in the Sena Device Manager.

16. MUSIC SHARING 17. UNIVERSAL INTERCOM

You can have an intercom conversation with non-Sena Bluetooth

headsets using the Universal Intercom function. Non-Sena Bluetooth

headsets can be connected to the Sena Bluetooth headset if they

support the Bluetooth Hands-Free Prolle (HFP). The working

distance may differ depending on the performance of Bluetooth

headset that it is connected to. In general, it is shorter than normal

intercom distance since it uses the Bluetooth Hands-Free Prolle.

The Universal Intercom affects both the phone call connection and

the multipoint connection (mostly used for GPS connections for

riders). You cannot use a multipoint connection device while you are

using the Universal Intercom in case as below.

1. If a non-Sena headset doesn’t support a multipoint connection,

it cannot use a phone call connection while using the Universal

Intercom.

2. As for Sena headsets, the Universal Intercom affects the multipoint

connection.

3. If non-Sena headset (already paired as Universal Intercom with

Sena) is turned on, then the multipoint connection is automatically

deactivated. And the non-Sena headset is automatically

connected to Sena headset as a Universal Intercom. So you

SMH10

cannot use multipoint connection devices such as GPS, while a

non-Sena headset is turned on.

4. Even though you disconnect the non-Sena headset as a Universal

Intercom, it will not automatically restore the multipoint connection.

To restore the multipoint connection, you should turn off the

non-Sena headset lrst, then try to connect to multipoint device

manually from the device screen or simply reboot the device so

that it automatically connects to the Sena headset.

17.1 Universal Intercom Pairing

The SMH10 can be paired with non-Sena Bluetooth headsets for

Bluetooth intercom conversation. You can pair the SMH10 with only

one non-Sena Bluetooth headset; if you pair with a different non-Sena

Bluetooth headset, the previous pairing list will be removed.

1. Turn on the SMH10 and a non-Sena Bluetooth headset which you

want to pair with.

2. Press and hold the Jog Dial on the SMH10 for 8 seconds until

the blue LED mashes rapidly. You will hear a voice prompt saying

“Universal intercom pairing”.

3. Perform the operation required for handsfree pairing on the non-

Sena Bluetooth headset (refer to the users’ manual of the headsets

you want to use). The SMH10 will automatically perform pairing

with non-Sena Bluetooth headsets in pairing mode.

17.2 Two-way Universal Intercom

You can initiate the Universal Intercom connection with non-Sena

Bluetooth headsets using the same intercom connection method as

you would between other Sena headsets. You may single tap the Jog

Dial to begin an intercom conversation with the lrst intercom friend,

double tap with the second intercom friend, and triple tap with the

third intercom friend.

Non-Sena Bluetooth headsets may initiate the Universal Intercom

connection, activating the voice dialing or using the redialing

operation. You may also disconnect the existing connection by ending

a call operation function (refer to the users’ manual of the headsets

for voice dialing, redialing, and ending a call).

17.3 Three-way Universal Intercom

You may make a three-way Universal Intercom connection with

two SMH10s and one non-Sena Bluetooth headset. If the intercom

connection is made, all headsets connected cannot use the mobile

phone call function since the connection between the headset and

the phone is disconnected temporarily. If you disconnect the intercom

call, the mobile phone connection is made again automatically so that

you can use a mobile phone call function. During the intercom call,

you cannot pick up the incoming phone call since it is disconnected,

however, you can pick it up if you disconnect the intercom call.

SMH10

English

1. You (A) need to be paired with non-Sena Bluetooth headset (B)

and another SMH10 headset (C) for the three-way conference

intercom.

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2. Start an intercom conversation with non-Sena Bluetooth headset

(B) in your intercom group. For example, you (A) may start an

intercom conversation with non-Sena Bluetooth headset (B). The

non-Sena Bluetooth headset (B) may also start an intercom call

with you (A).

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3. The Other SMH10 (C) may join the intercom by making an intercom

call to you (A).

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4. Now you (A), non-Sena Bluetooth headset (B), and the other

SMH10 (C) are having a three-way conference intercom.

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5. You may disconnect the three-way Universal Intercom using the

same way as you do in normal three-way intercom. Please refer to

section, 14.2 “End Three-way Intercom”.

SMH10

17.4 Four-way Universal Intercom

You may make a four-way Universal Intercom connection with a couple

of different conlgurations, 1) three SMH10s and one non-Sena Bluetooth

headset or 2) two SMH10s and two non-Sena Bluetooth headsets.

You may have a couple of other four-way Universal Intercom

conlgurations, 1) your headset (A), a non-Sena Bluetooth headset

(B), another SMH10 (C), and a non-Sena Bluetooth headset (D), 2)

your headset (A), a non-Sena Bluetooth headset (B), and two other

SMH10 headsets (C and D). You may make the four-way Universal

Intercom call the same way as a normal four-way intercom call.

17.4.1 Four-way Universal Intercom Case 1

Two SMH10 headsets (A and C) and two non-Sena Bluetooth headsets

(B and D).

1. You (A) may start an intercom conversation with the non-Sena

Bluetooth headset (B).

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2. The other SMH10 (C) may join the intercom by making an intercom

call to you (A).

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3. The non-Sena Bluetooth headset (D) may join the conference

intercom by making an intercom call to the SMH10 (C).

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SMH10

English

4. Now two SMH10 headsets (A & C) and two non-Sena Bluetooth

headsets (B & D) are connected with the four-way Universal Intercom.

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You may disconnect a four-way Universal Intercom using the same

way as you do in a normal four-way intercom. Please refer to section,

15.2 “End Four-way Intercom”.

17.4.2 Four-way Universal Intercom Case 2

Three SMH10 headsets (A, C and D) and one non-Sena Bluetooth

headset (B). The procedure is the same as the case 1 described in

section 17.4.1.

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You can have a three-way conference phone call by adding an

intercom friend to the mobile phone conversation. While having a

mobile phone call, make an intercom call to one of the intercom

friends by tapping the Jog Dial to form a three-way conference call

with the person on the mobile phone line. To disconnect the intercom

lrst and go back to your private mobile phone call, terminate the

intercom by tapping the Jog Dial. To end the mobile phone call

lrst and maintain the intercom conversation, press the Jog Dial for

2 seconds, or tap the phone button, or wait for the person on the

mobile phone line to end the call.

Start Tap Jog Dial while having a mobile phone call

End intercom lrst Tap Jog Dial

End phone call lrst

Press Jog Dial for 2”

Tap Phone Button

Wait for the called person to end the call

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18. THREE-WAY CONFERENCE PHONE CALL

WITH INTERCOM PARTICIPANT

SMH10

When you try to start an intercom conversation with an intercom friend

who is already having a conference intercom with other riders or a

mobile phone call, you will hear a low tone double beep signifying an

intercom busy signal. In this case, you have to try again later.

If your intercom friend goes out of range while having an intercom

conversation, you may hear static noise and eventually the intercom

will be disconnected. In this case, the SMH10 automatically tries to

reconnect the intercom every 8 seconds and you will hear high tone

double beeps until the intercom is reestablished. If you don’t want to

make a reconnection, tap the Jog Dial to stop the attempt.

19. INTERCOM FAILURE

20. INTERCOM RECONNECTION

1. To restore the SMH10 to factory default settings, press and hold

the Phone Button for 12 seconds until the LED shows solid red

and you hear double beeps. You will hear a voice prompt saying

“Factory reset”.

2. Within 5 seconds, press the Jog Dial to conlrm reset. The headset

will be restored to factory setting and switched off automatically.

You will hear a voice prompt saying “Headset reset, good-bye”.

3. If you don’t press the Jog Dial within 5 seconds, the reset attempt

is canceled and the headset returns to stand-by mode. You will

hear a voice prompt saying “Canceled”.

21. RESET TO FACTORY DEFAULT SETTINGS

SMH10

English

22. FAULT RESET

When the SMH10 is not working properly or is in faulty status for any

reason, you may reset by pushing the pin-hole reset button at the

back of the headset main unit. Insert a paper clip into the reset pin-

hole and press the reset button for a second with light pressure. The

SMH10 will be switched off, and you have to turn the system back

on and try again. However, this will not restore the headset to factory

default settings.

23. FIRMWARE UPGRADE

The SMH10 supports lrmware upgrade function. Please visit Sena

Bluetooth web site at www.sena.com to check the latest software

downloads.

SMH10

24. SENA BLUETOOTH

CONNECTION CASE

STUDIES

Case 1

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Bluetooth Pairing Procedure

1 Mobile Phone Pairing

2 Multipoint Pairing

3 Intercom Pairing

Bluetooth GPS*

zumo 220/350/550/660/665, TomTom Rider

Usage

Ŗ Mobile phone phone call, listening to music

Ŗ GPS GPS instruction

Ŗ Intercom

SMH10

English

Case 2

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Bluetooth Pairing Procedure

1 GPS - Mobile Phone Pairing

2 Mobile Phone Pairing

3 Intercom Pairing

Bluetooth GPS*

zumo 550/660/665, TomTom Rider

Usage

Ŗ GPS

zumo 660/665 GPS instruction, phone call, listening to music

zumo 550, TomTom Rider GPS instruction, phone call

Ŗ Intercom

Case 3

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Bluetooth Pairing Procedure

1 Mobile Phone Pairing

2 Multipoint Pairing

3 Intercom Pairing

Bluetooth GPS*

zumo 220/350/550/660/665, TomTom Rider

Usage

Ŗ Mobile Phone phone call

Ŗ GPS

zumo 660/665 GPS instruction, listening to music

zumo 220/350/550, TomTom Rider GPS instruction

Ŗ Intercom

SMH10

Case 4

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Bluetooth Pairing Procedure

1 Mobile Phone Pairing

2 Mobile Phone Pairing

3 Intercom Pairing

Bluetooth GPS*

Yupiteru, smartphone apps

Usage

Ŗ Mobile Phone phone call

Ŗ GPS GPS instruction

Ŗ Intercom

Case 5

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Bluetooth Pairing Procedure

1 Mobile Phone Pairing

2 Mobile Phone Pairing

3 Intercom Pairing

Motorcycle Bluetooth Audio System*

BMW R1200RT, K1600GT, K1600GTL

Usage

Ŗ Mobile Phone phone call

Ŗ Motorcycle Bluetooth Audio System listening to music, GPS instruction

Ŗ Intercom

SMH10

English

Case 6

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Bluetooth Pairing Procedure

1 Mobile Phone Pairing

2 Mobile Phone Pairing

3 Multipoint Pairing

4 Intercom Pairing

Bluetooth GPS*

zumo 220/350/550/660/665, TomTom Rider

Motorcycle Bluetooth Audio System*

BMW R1200RT, K1600GT, K1600GTL

Usage

Ŗ Mobile Phone phone call

Ŗ Motorcycle Bluetooth Audio System listening to music

Ŗ GPS GPS instruction

Ŗ Intercom

SMH10

Case 7

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*36

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SR10

Bluetooth Pairing Procedure

1 Mobile Phone Pairing

2 Multipoint Pairing

3 Intercom Pairing

Usage

Ŗ Mobile Phone phone call

Ŗ SR10 two-way radio, GPS guidance, Radar detecting signal

Ŗ Intercom

SMH10

English

Case 8

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Bluetooth Pairing Procedure

1 GPS - Mobile Phone Pairing

2 Mobile Phone Pairing

3 Mobile Phone Pairing

4 Intercom Pairing

Bluetooth GPS*

zumo 220/350/550/660/665, TomTom Rider

Usage

Ŗ GPS phone call, GPS instruction

Ŗ MP3 Player listening to music

Ŗ Intercom

SMH10

Bluetooth Pairing Procedure

1 Mobile Phone Pairing

2 Mobile Phone Pairing

3 Mobile Phone Pairing

4 Multipoint Pairing

5 Intercom Pairing

Usage

Ŗ Mobile Phone phone call

Ŗ SR10 two-way radio, GPS instruction, Radar detecting signal

Ŗ SM10 listening to music/sharing

Ŗ Intercom

Case 9

SR10 SM10

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SMH10

English

Bluetooth Pairing Procedure

1 Mobile Phone Pairing

2 Mobile Phone Pairing

3 Mobile Phone Pairing

4 Multipoint Pairing

5 Intercom Pairing

Bluetooth GPS*

zumo 220/350/550/660/665, TomTom Rider

Usage

Ŗ Mobile Phone phone call

Ŗ GPS GPS instruction

Ŗ SM10 listening to music/sharing

Ŗ Intercom

Case 10

SM10

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SMH10

25. OPERATION QUICK REFERENCE

Button Description Duration LED Beep

Phone Button

+ Jog Dial

Power-on 1 sec Solid blue Ascending beeps

Power-off Tapping Solid red Descending beeps

Phone Button

Mobile phone

pairing 5 sec

Blue & red

alternatively

flashing

High tone multiple

beeps

MP3, GPS

pairing 5 sec

Blue & red

alternatively

flashing

High tone multiple

beeps

Call transfer 2 sec - High tone single

beep

Factory reset 12 sec Solid red High tone double

beeps

Jog Dial within 5 sec to confirm reset

Make & answer

phone call Tapping - -

Speed dial Double tapping - -

Button Description Duration LED Beep

Jog Dial

Intercom pairing 5 sec Red flashing Double tone beeps

Jog Dial of any one of the two headsets

Multipoint pairing 5 sec Red flashing Multiple beeps

Phone Button within 2 sec

Universal

intercom pairing 8 sec Blue mashing -

Start/end

intercom

conversation

Tapping - -

End conference

intercom 1 sec Blue mashing Mid-tone single

beep

Reject incoming

call 2 sec - -

Volume

adjustment Rotating - -

Track forward/

back

Rotating while

pressing --

Play/pause

Bluetooth music 1 sec - Mid-tone double

beeps

SMH10

English

CERTIFICATION AND SAFETY APPROVALS

FCC Compliance Statement

This device complies with part 15 of the FCC rules. Operation is subject to

the following two conditions

(1) This device may not cause harmful interference, and

(2) This device must accept any interference received, including

interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a

Class B digital device pursuant to part 15 of the FCC rules. These limits are

designed to provide reasonable protection against harmful interference in

a residential installation. This equipment generates, uses and can radiate

radio frequency energy and, if not installed and used in accordance with

the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment on

and off, the user is encouraged to try to correct the interference by one or

more of the following measures

 Reorient or relocate the receiving antennae

 Increase the separation between the equipment and the receiver

 Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

 Consult the dealer or an experienced radio/TV technician for help.

FCC RF Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for

an uncontrolled environment. End users must follow the specilc operating

instructions for satisfying RF exposure compliance. The antenna used for

this transmitter must not transmit simultaneously with any other antenna

or transmitter, except in accordance with FCC multi-transmitter product

procedures.

FCC Caution

Any changes or modilcations to the equipment not expressly approved

by the party responsible for compliance could void user’s authority to

operate the equipment.

SMH10

CE Declaration of Conformity

This product is CE marked according to the provisions of the R&TTE

Directive (99/5/EC). Hereby, Sena declares that this product is in compliance

with the essential requirements and other relevant provisions of Directive

1999/5/EC. For further information, please consult www.sena.com. Please

note that this product uses radio frequency bands not harmonized within

EU. Within the EU this product is intended to be used in Austria, Belgium,

Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg,

The Netherlands, Portugal, Spain, Sweden, United Kingdom and within

EFTA in Iceland, Norway and Switzerland.

Industry Canada Statement

This device complies with Industry Canada license-exempt RSS

standard(s). Operation is subject to the following two conditions

(1) This device may not cause interference.

(2) This device must accept any interference, including interference that

may cause undesired operation of the device.

Bluetooth License

The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc.

and any use of such marks by Sena is under license. Other trademarks and

trade names are those of their respective owners.

The product is compliant with and adopts the Bluetooth® Specilcation 3.0

and has successfully passed all interoperability tests that are speciled in the

Bluetooth® specilcation. However, interoperability between the device and

other Bluetooth®-enabled products is not guaranteed.

WEEE (Waste Electrical and Electronic Equipment)

The crossed-out wheel bin symbol on the product, literature, or

packaging reminds you that all electrical and electronic

products, batteries, and accumulators must be taken to

separate collection at the end of their working life. This

requirement applies to the European Union and other locations

where separate collection systems are available. To prevent

possible harm to the environment or human health from uncontrolled waste

disposal, please do not dispose of these products as unsorted municipal

waste, but hand it in at an oflcial collection point for recycling.

SMH10

English

SAFETY INFORMATION

Please ensure that the product is properly used by observing the

warnings and cautions below to prevent any risk and/or damage to

property.

Product Storage and Management

s Keep the product free of dust. It may damage mechanical and

electronic parts of the product.

s Do not store the product in high temperatures as this may reduce

the life span of electronic devices, damage the battery, and/or melt

plastic parts of the product.

s Do not store the product in cold temperatures. Abrupt changes in

temperatures may cause condensation and damage electronic

circuits.

s Do not clean the product with cleaning solvents, toxic chemicals, or

strong detergents as this may damage the product.

s Do not paint the product. Paint may obstruct moving parts or interfere

with the normal operation of the product.

s Do not drop or otherwise shock the product. It may damage the

product or its internal electronic circuits.

s Do not disassemble, repair or modify the product as this may damage

the product and invalidate the product warranty.

s Do not store the product in humid environments, especially for long

time storage.

Product Use

s In some regions, it is prohibited by law to ride motorcycles while

wearing headsets or earbuds. Therefore be certain to comply with all

relevant laws in the region before using the product.

s Use of the product at a high volume for a long period of time may

damage your eardrums or hearing ability. Keep the volume at a

modest level to prevent damage.

s Do not cause impact to the product or touch it with sharp tools as this

may damage the product.

s Do not use the product in high-temperatures or apply heat to the

product as this may cause damage, explosion, or fire.

s Keep product away from pets or small children. It may damage the

product.

s In any place where wireless communication is prohibited, such as

hospitals or airplanes, turn off the power and refrain from using the

product. In a place where wireless communication is prohibited,

electromagnetic waves may cause hazards or accidents.

s Do not use the product near hazardous explosives. When it is near

any explosion hazards, turn off the power and heed any regulations,

instructions, and signs in the area.

s When using the product, be certain to conform to laws regarding the

use of communications devices while riding.

s Do not put the product where it may hamper the rider's vision or

manipulate it while riding. This may cause traffic accidents.

SMH10

s Before riding, fasten the product to the helmet, and double-check

that it is fastened. Separation of the product while riding may cause

damage to the product or accidents.

s If the product is damaged, stop using it immediately. It may cause

damage, explosion, or fire.

Battery

This product has an irreplaceable rechargeable battery inside.

Therefore, when using the product, make sure to adhere to the following

s Never separate the battery from the product as this may damage the

product.

s The battery performance may be reduced over time with usage.

s In recharging the battery, make sure to use an approved charger

provided by the manufacturer. Use of a non-approved charger may

cause fire, explosion, leakage, and other hazards may also reduce the

life time or performance of the battery.

s Any 3rd party USB charger can be used with Sena products if

the charger is approved by either the FCC, CE, IC or other locally

approved agencies that Sena accepts.

s Do not use cigarette chargers other than the included cigarette

charger to charge the headset.

s Store the battery at temperatures of 15C^25C (59F^77F). Higher

or lower temperatures may reduce the capacity and life of the battery,

or may cause temporary non-operation. Do not use the product in

sub-zero temperature, because it may cause serious reduction of the

battery performance.

s If you apply heat to the battery or throw it into fire, it may explode.

s Do not use the product with a damaged battery. It may explode and/

or cause accidents.

s Never use a damaged charger. It may explode and/or cause accidents.

s Battery life may vary depending on conditions, environmental factors,

functions of the product in use, and devices used with it.

SMH10

English

PRODUCT WARRANTY AND DISCLAIMER

Limited Warranty

Sena Technologies, Inc. (“Sena”) guarantees the product quality based

on the technical specilcation stated in the product manual, and data

regarding product warranty. Here, product warranty extends to the

product only. Sena will not be liable for any loss, damage of human life, or

loss of property which may result from using the product beyond defective

parts or maws that occur due to problems in manufacture.

Warranty Period

Sena guarantees free-of-charge replacements of defective parts of the

product or maws that may have occurred due to problems in manufacture

for a period of 2 years from the date of initial purchase.

Termination

Quality warranty of the product becomes effective on the date of initial

purchase. In addition, the quality warranty of the product expires when the

warranty period expires. However, in the following cases, the warranty will

be terminated prematurely.

 In the event the product has been sold or transferred to a third party.

 In the event the manufacturer's name, serial number, product label, or

other markings have been modiled or removed.

 In the event any unauthorized person has tried to disassemble, repair,

or modify the product.

Notice and Waiver

By buying and using this product, you relinquish considerable legal rights

including any claim for compensation for damages. Therefore, be certain

to read and understand the following terms and conditions before using

the product. Use of this product will constitute consent to this agreement,

and forfeiture of rights to all claims. If you do not consent to all the terms

and conditions of this agreement, return the product for a refund. (Refer to

the section “Return for Full Refund”.)

1. You agree that you, your descendants, legal proxies, successors, or

transferees will not raise permanent volitional request for any suit, claim,

implementation, redemption or similar action from Sena with regard to

any occasion such as diflculty, pain, suffering, inconvenience, loss,

injury, or death which may occur to you or a third party during the use

of this product.

2. You must completely understand and accept all risks (including those

occurring due to any careless behavior of yours or others) which may

occur during the use of this product.

SMH10

3. You are responsible for ensuring that your medical condition permits

usage of the product and that you are in suflcient physical condition for

using any device which can be used with it. In addition, you must ensure

that the product does not limit your abilities and that you are able to use

it safely.

4. You must be an adult who can take responsibilities for using the product.

5. You must read and understand the following warnings and alerts

 Sena; together with employees, managers, partners, subsidiaries,

representatives, agents, supporting lrms and suppliers, sole sellers

of Sena (collectively referred to as “the company”) recommend that,

before using the product and similar devices of any brands including

its derivative models, you collect any relevant information in advance

and be entirely prepared in terms of weather, traflc situation, and road

conditions.

 When you use the product while you operating any vehicle or

equipment such as motorcycles, scooters, mopeds, ATVs, or quad-

bikes (hereinafter called as “transportation means”), you must take

complete caution regardless of the location of such operation.

 Use of the product on the road may cause such risks as fracture,

serious disability, or death.

 Risk factors, which may occur when you use the product, may be

due to errors of the manufacturer, its agents, or third parties which are

involved in the manufacturing.

 Risk factors, which may occur when you use the product, may be

unforeseeable. Therefore, you must take full responsibility for any

damage or loss caused by all risk factors which may occur when using

the product.

 When you use the product, use good judgment; never use it under the

inmuence of alcohol.

6. You must read and completely understand all terms and conditions

of legal rights and warnings that are involved in using the product. In

addition, usage of the product constitutes acceptance of all terms and

conditions regarding waiver of rights.

SMH10

English

Warranty Exclusions

Reasons for Limited Liabilities

If you do not return the product after purchasing it, you relinquish all rights

to liabilities, loss, claims, and claims for reimbursement of expenses

(including attorney's fees). Therefore, Sena will not be liable for physical

injury, death, or any loss or damage of transportation means, possessions,

or assets which belong to you or third parties that may have occurred while

you use the product. Further, Sena will not be liable for any substantial

damage not related to the, condition, environment, or malfunction of the

product. All risks related with the operation of the product depend entirely

on the user regardless of its use by the initial purchaser of a third party.

Use of this product may violate local or national laws. In addition, be

aware once again that correct and safe use of the product is entirely your

responsibility.

Limitation of Liability

TO THE FULL EXTENT ALLOWED BY LAW, SENA EXCLUDES FOR ITSELF

AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR

TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL,

INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR

LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF

INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF

OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE,

USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS,

EVEN IF SENA OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF

THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO

REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID,

AT SENA’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL

NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF

ITS ESSENTIAL PURPOSE. IN ANY CASE, THE TOTAL COMPENSATION

LIABILITIES OF SENA OR ITS SALES AGENTS SHALL NOT EXCEED THE

PRICE PAID FOR THE PRODUCT BY THE PURCHASER.

SMH10

Liabilities Disclaimer

In addition to damages which may occur due to the use of the product,

Sena will not be liable for damages of the product which occur due to the

following events.

 In the event the product is misused or used for purposes other than its

intended purposes.

 In the event the product is damaged because the user does not follow the

content of the product manual.

 In the event the product is damaged because it has been left unattended

or has undergone any other accident.

 In the event the product is damaged because the user has used any parts

or software which are not provided by the manufacturer.

 In the event the product is damaged because the user has disassembled,

repaired, or modiled it in such way as is not explained in the product

manual.

 In the event the product is damaged by a third party.

 In the event the product is damaged due to Acts of God (including lre,

mood, earthquake, storm, hurricane or other natural disaster).

 In the event the surface of the product is damaged by use.

Warranty Service

To obtain product warranty service, send the defective product, at your

expense, to the manufacturer or the seller along with proof of purchase

(a receipt that shows the purchase date, a product registration certilcate

of the Website, and other relevant information). Take necessary measures

to protect the product. In order to get a refund or replacement, you must

include the whole package as it was purchased.

Free-of-charge Service

Sena will provide free-of-charge repair or replacement service for the

product when product defects occur within the scope of the product

warranty during the warranty period.

Return for Full Refund

Should you not agree to the terms and conditions explained above, you

may return the product for a full refund. To get a refund, within 14 days

from the purchase date you must return the product to the seller in such a

condition as it was purchased.

Unless you return the product within 14 days from the purchase date,

you will have read and agreed to all the terms and conditions explained

above, and Sena will not be liable for any claim for damages related with

the product.

www.sena.com User's Guide for Firmware v5.1.1

3.4.3

SENA TECHNOLOGIES SMH10-A Bluetooth Stereo Motorcycle Headset User Manual

Sena Technologies,Inc. Bluetooth Stereo Motorcycle Headset

User Manual

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