SENA TECHNOLOGIES SP36 Bluetooth Communication Cheek Pad User Manual

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English
Bluetooth® Communication Cheek Pad
System for HJC® IS-17
SP36
www.sena.com
User’s Guide
10Upad
© 1998-2016 Sena Technologies, Inc. All rights reserved.
Sena Technologies, Inc reserves the right to make any changes and improvements to its product without providing prior notice.
Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. Prism™, Bluetooth Audio Pack for GoPro®,
Tufftalk™, 20S™, 10S™, 10C™, 10U™, 10Upad™, 10R™, 3S™, SMH10™, SMH10R™, SMH5™, SMH5-FM™, SMH3™, SPH10™, SPH10H™,
SPH10H-FM™, SPH10S™, Expand™, Bluetooth Mic&Intercom™, Handlebar Remote™, Wristband Remote™, SM10™, SR10™, SR10i™ are
trademarks of Sena Technologies, Inc. or its subsidiaries. These trademarks may not be used without the express permission of Sena.
GoPro® is a registered trademark of Woodman Labs of San Mateo, California. Sena Technologies, Inc. (“Sena”) is not affiliated with Woodman
Labs. The Sena Bluetooth Pack for GoPro® is an after-market accessory specially designed and manufactured by Sena Technologies, Inc. for the
GoPro® Hero3 and Hero4 allowing for Bluetooth capabilities.
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod
touch are registered trademarks of Apple Inc. Zumo™ is a trademark of Garmin Ltd. or its subsidiaries. TomTom™ is the trademark or registered
trademark owned by TomTom International B.V. Other trademarks and tradenames are those of their respective owners.
10Upad
INTRODUCTION........................................................................................................5
PACKAGE CONTENTS.............................................................................................6
INSTALLING THE 10Upad ON YOUR HELMET......................................................7
GETTING STARTED..................................................................................................8
4.1
4.2
4.3
4.4
4.5
4.6
PAIRING THE 10Upad WITH BLUETOOTH DEVICES......................................... 11
5.1
5.2
5.3
5.4
Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device..........................................11
Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10.............................12
Advanced Selective Pairing - A2DP Stereo or Handsfree....................................................13
Intercom Pairing.....................................................................................................................14
MOBILE PHONE, GPS, SR10................................................................................ 16
6.1
6.2
6.3
6.4
Button Operation......................................................................................................................8
Powering On and Off...............................................................................................................9
Charging..................................................................................................................................9
Checking the Battery Level......................................................................................................9
Volume Adjustment................................................................................................................10
Sena Softwares......................................................................................................................10
English
CONTENTS
INTERCOM.............................................................................................................. 19
8.1 Two-way Intercom..................................................................................................................19
8.2 Three-way Intercom...............................................................................................................20
8.3 Four-way Intercom..................................................................................................................22
THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM
PARTICIPANT......................................................................................................... 23
10 GROUP INTERCOM............................................................................................... 25
11 UNIVERSAL INTERCOM........................................................................................ 25
11.1
11.2
11.3
11.4
Universal Intercom Pairing.....................................................................................................26
Two-way Universal Intercom..................................................................................................27
Three-way Universal Intercom...............................................................................................27
Four-way Universal Intercom.................................................................................................29
12 FM RADIO............................................................................................................... 31
12.1
12.2
12.3
12.4
12.5
12.6
FM Radio On and Off.............................................................................................................31
Preset Stations.......................................................................................................................31
Seek and Save.......................................................................................................................31
Scan and Save.......................................................................................................................32
Temporary Preset...................................................................................................................32
Region Selection....................................................................................................................33
Mobile Phone Call Making and Answering...........................................................................16
Speed Dialing.........................................................................................................................17
GPS Navigation......................................................................................................................18
Sena SR10, Two-Way Radio Adapter....................................................................................18
13 FUNCTION PRIORITY............................................................................................ 33
STEREO MUSIC..................................................................................................... 18
14 CONFIGURATION SETTING................................................................................. 34
7.1 Bluetooth Stereo Music..........................................................................................................18
7.2 Music Sharing........................................................................................................................19
14.1 Mobile Phone Pairing.............................................................................................................35
14.2 Second Mobile Phone Pairing...............................................................................................35
14.3 Phone selective pairing..........................................................................................................36
10Upad
14.4 Media Selective Pairing.........................................................................................................36
14.5 Assigning Speed Dial............................................................................................................36
14.6 Enabling/Disabling Audio Boost............................................................................................37
14.7 Enabling/Disabling Voice Activated Phone Answering.........................................................37
14.8 Enabling/Disabling Voice Activated Intercom.......................................................................38
14.9 Enabling/Disabling HD Intercom...........................................................................................38
14.10 Setting Intercom Vox Sensitivity.........................................................................................39
14.11 Enabling/Disabling Voice Prompts.....................................................................................39
14.12 Enabling/Disabling RDS AF...............................................................................................39
14.13 Enabling/Disabling Sidetone..............................................................................................40
14.14 Enabling/Disabling Advanced Noise Control™ ................................................................40
14.15 Delete All Bluetooth Pairing Information............................................................................40
14.16 Remote Control Pairing......................................................................................................40
14.17 Universal Intercom Pairing.................................................................................................41
14.18 Factory Reset.....................................................................................................................41
14.19 Exit Voice Configuration Menu...........................................................................................41
15 REMOTE CONTROL.............................................................................................. 43
16 FIRMWARE UPGRADE.......................................................................................... 43
17 TROUBLESHOOTING............................................................................................ 44
17.1
17.2
17.3
17.4
Intercom Failure.....................................................................................................................44
Intercom Reconnection..........................................................................................................44
Fault Reset.............................................................................................................................44
Factory Reset.........................................................................................................................44
18 QUICK OPERATION REFERENCE....................................................................... 45
CERTIFICATION AND SAFETY APPROVALS............................................................ 46
•
•
•
•
•
•
•
FCC Compliance Statement.......................................................................................................46
FCC RF Exposure Statement......................................................................................................46
FCC Caution...............................................................................................................................46
CE Declaration of Conformity.....................................................................................................47
Industry Canada Statement .......................................................................................................47
Bluetooth License ......................................................................................................................47
WEEE (Waste Electrical and Electronic Equipment)..................................................................47
SAFETY INFORMATION.............................................................................................. 48
• Product Storage and Management............................................................................................48
• Product Use................................................................................................................................48
• Battery.........................................................................................................................................49
PRODUCT WARRANTY AND DISCLAIMER............................................................... 50
• Limited Warranty.........................................................................................................................50
• Warranty Exclusions...................................................................................................................52
• Warranty Service.........................................................................................................................53
10Upad
The 10Upad features:
English
1 INTRODUCTION
• Bluetooth intercom up to 900 meters (980 yards)*
• Four-way intercom
Thank you for choosing the Sena 10Upad Motorcycle Bluetooth
Communication Cheek Pad System for HJC IS-17. With the 10Upad,
you can call handsfree on your Bluetooth mobile phone, listen to
stereo music or voice instructions of GPS navigations wirelessly, and
have intercom conversations in full duplex with a passenger or other
motorcycle riders.
• Three-way conference phone call with intercom participant
• Universal Intercom™
• Voice prompts
• Smartphone App for iPhone and Android
• Built-in FM radio tuner with a station scan and save function
• Music Sharing
The 10Upad is compliant with the Bluetooth 4.1 supporting the
following profiles: Headset Profile, Hands-Free Profile (HFP), Advanced
Audio Distribution Profile (A2DP), and Audio Video Remote Control
Profile (AVRCP). Please check with the manufacturers of other device
to determine their compatibility with this headset.
• Advanced Noise Control™
Please read this User’s Guide carefully before using the headset. Also
check www.sena.com for the latest version of the User’s Guide and
additional information related to Sena Bluetooth products.
* in open terrain
• Sidetone
• Speed Dialing
• Firmware upgradeable
10Upad
Key Specifications:
• Bluetooth 4.1
• Supporting profiles: Headset Profile, Hands-Free Profile (HFP),
Advanced Audio Distribution Profile (A2DP), Audio Video Remote
Control Profile (AVRCP), and Bluetooth Low Energy (BLE).
2 PACKAGE CONTENTS
• Cheek Pad System Left  
• Cheek Pad System Right  
The max Antenna gain is 0.5dBi
• USB Power & Data Cable
10Upad
1. Remove the cheek pads from your HJC helmet.
2. Install the left 10Upad cheek pad on the left side of the helmet.
English
3 INSTALLING THE 10Upad ON YOUR
HELMET
3. Install the right 10Upad cheek pad on the right side of the helmet.
Connection Cable
Left Speaker
Microphone
Right Speaker
Connection Cable
10Upad
10Upad
4. Connect the connection cables and store it behind the internal
padding of the helmet.
4 GETTING STARTED
4.1 Button Operation
Center Button
(-) Button
(+) Button
Status LED
Fault Reset Button
Charging LED
DC Power Charging & Firmware Upgrade Port
10Upad
4.4 Checking the Battery Level
To power on the headset, press the Center Button and the (+) Button
at the same time while hearing ascending beeps and a voice prompt,
“Hello”. To power off the headset, press the Center Button and the (+)
Button at the same time while hearing descending beeps and a voice
prompt, “Goodbye”.
When the headset is powering on, the red LED flashes rapidly
indicating the battery level.
4.4.1 LED Indicator
4 flashes = High, 70 ~ 100%
3 flashes = Medium, 30 ~ 70%
4.3 Charging
You can charge the headset by connecting the supplied USB power &
data cable into a computer’s USB port or USB wall charger. You can
use any standard micro USB cable to charge the unit. The charging
LED turns red while charging and turns blue when fully charged. It
takes about 2.5 hours to be completely charged.
2 flashes = Low, 0 ~ 30%
4.4.2 Voice Prompt Indicator
When you power on the headset, keep pressing the Center Button and
the (+) Button simultaneously for about 3 seconds until you hear three,
high toned beeps. Then you will hear a voice prompt indicating the
battery level. However, if you release the buttons as soon as the
headset turns on, you will not hear a voice prompt for the battery level
indication.
or
AC Adapter
English
4.2 Powering On and Off
10Upad
4.5 Volume Adjustment
4.6 Sena Softwares
You can easily adjust the volume by tapping the (+) Button or the (-)
Button. You will hear a beep when the volume reaches the maximum or
minimum level. The volume is set and maintained independently at
different levels for each audio source even when you reboot the
headset. For example, once you set the volume for mobile phone
handsfree, it will not change even if you adjust the volume for your
Bluetooth MP3 music. However, if you adjust the volume during standby mode, it will affect volume levels of every audio source.
The Sena Device Manager allows you to upgrade the firmware and
configure the device settings directly from your PC. Using this
software, you can assign speed dial presets, FM radio frequency
presets and more. It is available for both Windows and Mac. For more
information on downloading the Device Manager, please visit www.
sena.com.
4.6.1 Sena Device Manager
4.6.2 Sena Smartphone App
The Sena Smartphone App allows you to configure device settings
and read the User’s Guide and the Quick Start Guide. Pair your phone
with your 10Upad headset (please refer to section 5.1, “Mobile Phone
Pairing - Mobile Phone, Bluetooth Stereo Device”). Run the Sena
Smartphone App and you can configure its settings directly from your
smartphone. You can download the Sena Smartphone App for Android
or iPhone from www.sena.com/headset-app/.
10
10Upad
Before using the 10Upad Bluetooth headset with any other Bluetooth
devices for the first time, you will need to pair them together. You can
pair the 10Upad with Bluetooth mobile phones, Bluetooth stereo
devices such as MP3 players, or motorcycle specific Bluetooth GPS
navigation, and with other Sena Bluetooth headsets. The pairing
operation is required only once for each Bluetooth device. The headset
remains paired with the devices and automatically reconnects to them
when they are within range. You will hear a high toned single beep and
a voice prompt whenever the headset reconnects to the paired device:
“Phone connected” to a mobile phone, “Media connected” to a
Bluetooth stereo device.
5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth
Stereo Device
1. Press and hold the Center Button for 10 seconds until you hear a
voice prompt, “Configuration menu”.
2. Tap the (+) Button until you hear a voice prompt, “Phone pairing”.
3. Search for Bluetooth devices on your mobile phone. Select the
Sena 10Upad in the list of the devices detected on the mobile
phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
5. The mobile phone confirms that pairing has been completed and
the 10Upad is ready to use. You will hear a voice prompt, “Your
headset is paired”.
6. If the pairing process is not completed within three minutes, the
10Upad will return to stand-by mode.
Note:
1. If a Bluetooth connection between the headset and a mobile phone is
disconnected, press the Center Button for 3 seconds until you hear a
high tone single beep to recover the Bluetooth connection immediately.
2. If the Bluetooth connection between the headset and a media player is
disconnected, press the Center Button for 1 second to recover the
Bluetooth connection and play.
11
English
5 PAIRING THE 10Upad WITH BLUETOOTH
DEVICES
10Upad
5.2 Second Mobile Phone Pairing - Second Mobile
Phone, GPS, and SR10
Typical Bluetooth headsets can connect with only one Bluetooth
device, but a second mobile phone pairing allows the headset to
connect with another Bluetooth device such as a second mobile
phone, an MP3 Player, or the Sena SR10, the Bluetooth adapter.
1. Press and hold the Center Button for 10 seconds until you hear a
voice prompt, “Configuration menu”.
2. Tap the (+) Button until you hear a voice prompt, “Second mobile
phone pairing”.
3. Search for Bluetooth devices on the second mobile phone. Select
the Sena 10Upad in the list of the devices detected on the mobile
phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
5. The mobile phone confirms that the pairing has completed and
the 10Upad is ready to use. You will hear a voice prompt, “Your
headset is paired”.
12
Note:
1. If you have two audio (A2DP) devices connected to your headset then
the audio from one device will interrupt the audio from the other device.
For example, if you are playing music from the primary mobile phone,
then it can be interrupted by playing music from the secondary mobile
phone and vice versa.
2. You have to use a motorcycle specific GPS, which transmits turn-by-turn
voice instructions to the headset by Bluetooth. Most automotive GPS
systems do not have this feature.
3. The Sena SR10 is a Bluetooth two-way radio adapter for group
communication, and uses Hands-Free Profile. The incoming audio from
the two-way radio via SR10 is heard in the background while having an
intercom conversation or a mobile phone call.
4. The GPS navigation or a radar detector could be connected to the SR10
by wire. The GPS voice instruction or the radar detector alarm is also
heard in the background via SR10 while having an intercom conversation
or a phone call. Please refer to the SR10 User’s Guide for details.
10Upad
When you are using a smartphone, sometimes you may need to
selectively use the 10Upad for A2DP stereo music only or for mobile
phone handsfree only. These instructions are for advanced users who
want to pair the 10Upad to their smartphones with only one selective
profile: A2DP for stereo music or HFP for phone calls.
If you have previously paired a mobile phone to the 10Upad, you must
clear the previous pairing list on both devices: the mobile phone and
the 10Upad. To clear the pairing list on the 10Upad, please do a
factory reset or following the pairing list clearing procedure described
in section 14.18, “Factory Reset” or 14.15, “Delete All Bluetooth Pairing
Information”. To clear the pairing list on the mobile phone, please refer
to the mobile phone manual. For most smartphones, delete the Sena
10Upad from the list of Bluetooth devices in the settings menu.
5.3.1 A2DP Stereo Music Only
1. To enter the voice configuration menu, press and hold the
Center Button for 10 seconds until you hear the voice prompt,
“Configuration menu”.
2. Tap the (+) Button four times and you will hear the voice prompt,
“Media selective pairing”.
3. Search for Bluetooth devices on your smartphone. Select Sena
10Upad in the list of devices detected on your phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
5.3.2 HFP for Phone Call Only
1. To enter the voice configuration menu, press and hold the
Center Button for 10 seconds until you hear the voice prompt,
“Configuration menu”.
2. Tap the (+) Button three times and you will hear the voice prompt,
“Phone selective pairing”.
3. Search for Bluetooth devices on your smartphone. Select Sena
10Upad in the list of devices detected on your phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
13
English
5.3 Advanced Selective Pairing - A2DP Stereo or
Handsfree
10Upad
5.4 Intercom Pairing
5.4.1 Pairing with Other 10Upad Headsets for Intercom
Conversation
The 10Upad can be paired with up to three other headsets for
Bluetooth intercom conversation.
1. Turn on the two 10Upad headsets (A and B) that you would like to
pair with each other.
2. Press and hold the Center Button for 5 seconds, then you will
hear a mid-tone single beep and the voice prompt, “Intercom
pairing”.
3. Simply tap the Center Button on any one of the two headsets
A and B and wait until the LEDs of both headsets turn to blue
and intercom connection is automatically established. The two
10Upad headsets A and B are paired with each other for intercom
conversation. If the pairing process is not completed within one
minute, the 10Upad will return to stand-by mode.
Pairing A & B
14
10Upad
Note:
5.4.2 Pairing with Other Sena Headset Models for Intercom
Conversation
The 10Upad can be paired with all other Sena headset models such
as the 20S, SMH10 and the SMH5 for intercom conversation. Please
follow the same procedure as above to pair with these headset models.
Note:
The SMH5 cannot participate in three-way or four-way conference intercom
with the 10Upad. The SMH5 has a limited capability of having two-way
intercom with other Sena headsets.
For example, after the pairing procedures listed above, headset D is the
first intercom friend of headset A. Headset C is the second intercom
friend of headset A, and headset B is the third intercom friend of headset
A.
15
English
4. You can make other pairing between headsets A and C, and
between headsets A and D by following the same procedure as
above.
5. The intercom pairing queue is ‘Last-Come, First-Served ’. If a
headset has multiple paired headsets for intercom conversations,
the last paired headset is set as first intercom friend. The
previous intercom friend becomes second intercom friend, and
third intercom friend.
10Upad
6 MOBILE PHONE, GPS, SR10
6.1 Mobile Phone Call Making and Answering
1. When you have an incoming call, tap the Center Button to answer
the call.
2. You can also answer the incoming call by loudly speaking any
word of your choice if Voice Activated Phone Answering (VOX
Phone) is enabled, unless you are connected to intercom.
3. To end a call, press the Center Button for 2 seconds until you
hear a mid-tone single beep, or wait for the called person to end
the call.
4. To reject a call, press the Center Button for 2 seconds until you
hear a beep while the phone is ringing.
5. There are several ways to make a phone call:
–– Enter numbers on your mobile phone’s keypad and make a call.
Then the call is automatically transferred to the headset.
–– In stand-by mode, press the Center Button for 3 seconds, to
activate the voice dialing of your mobile phone. For this, the
voice dialing function must be available on the mobile phone.
Refer to your mobile phone manual for further instruction.
16
Note:
1. If you have two phones connected to your headset and you have an
incoming call from the second phone during the call of the first phone,
then you may still receive the call from the second phone. In this case,
the call from the first phone is on waiting mode. If you end a call, then it
will automatically guide you to the first phone call.
2. If you have a mobile phone and a GPS connected to your headset, you
may not be able to listen to the GPS voice instruction during the phone
call.
10Upad
6.2 Speed Dialing
(1) Last number redial
(4) Speed dial 3
(2) Speed dial 1
(5) Cancel
(3) Speed dial 2
Note:
1. Make sure that you connect the mobile phone and the headset to use the
speed dial function.
2. You need to assign speed dial numbers before using the speed dial
(please refer to section 14.5, “Assigning Speed Dial”).
17
English
You can quickly make a phone call by using the voice speed dial
menu.
1. To enter into the voice speed dial menu, press the (+) Button for
3 seconds until you will hear a mid-toned single beep and a voice
prompt, “Speed dial”.
2. Tap the (+) Button or the (-) Button to navigate between the
menus. You will hear voice prompts for each menu item.
3. Tap the Center Button to select a voice menu among the followings:
4. After selecting the last number redial menu, you will hear a voice
prompt, “Last number redial”. Then, to redial the last phone call
number, tap the Center Button.
5. To call one of the speed dials, tap the (+) Button or the (-) Button
to navigate between the menus until you hear a voice prompt
saying “Speed dial (#)”. Then, tap the Center Button.
6. If you want to exit the speed dial immediately, tap the (+) Button
or the (-) Button until you hear a voice prompt saying “Cancel”,
and tap the Center Button. If you do not press any button within
15 seconds, the 10Upad will exit the voice speed dial menu and
go back to stand-by mode.
10Upad
6.3 GPS Navigation
If you pair a Bluetooth GPS to the 10Upad as described in section 5.2,
“Second Mobile Phone Pairing - Second Mobile Phone, GPS, and
SR10”, you can listen to GPS instructions wirelessly. Tap the (+) Button
or the (-) Button to adjust volume. The GPS voice instruction interrupts
intercom conversation but it is automatically reestablished after the
GPS voice instruction ends.
6.4 Sena SR10, Two-Way Radio Adapter
You can use a two-way radio and the 10Upad Bluetooth intercom
simultaneously by using the Sena SR10, a Bluetooth Two-way Radio
Adapter (please refer to section 5.2, “Second Mobile Phone Pairing Second Mobile Phone, GPS, and SR10”). Incoming audio from the
two-way radio will not interrupt an intercom conversation but is heard
in the background. This is useful when you have an intercom
conversation with a passenger on the back seat and use a two-way
radio for group communication with other motorcycle riders.
18
7 STEREO MUSIC
7.1 Bluetooth Stereo Music
The Bluetooth audio device must be paired with the 10Upad by
following the “Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo
Device” procedures described in the section 5.1. The 10Upad
supports the Audio/Video Remote Control Profile (AVRCP), so if your
Bluetooth audio device also supports the AVRCP, you can use the
10Upad to remotely control music playback. Not only can you adjust
the volume but you can also use functions such as play, pause, next
track and previous track.
1. To play or pause music, press the Center Button for 1 second until
you hear a double beep.
2. To adjust the volume, tap the (+) Button or the (-) Button.
3. To track forward or track back, press and hold the (+) Button or
the (-) Button for 1 second until you hear a mid-tone single beep.
10Upad
7.2 Music Sharing
Note:
1. Both you and your intercom friend can remotely control music playback
such as track forward and track back.
2. Music sharing will be paused when you are using your mobile phone or
listening to GPS instructions.
8 INTERCOM
English
You can start sharing music with an intercom friend using Bluetooth
stereo music during a two-way intercom conversation (please refer to
section 8.1, “Two-way Intercom”). When you terminate music sharing,
you can go back to the intercom conversation. To start or terminate
sharing music, press the Center Button for 1 second during an
intercom conversation until you hear a double beep. To track forward
or track back, press and hold the (+) Button or the (-) Button for
1 second.
Please make sure your intercom devices are paired as described in
section 5.4, “Intercom Pairing”
8.1 Two-way Intercom
8.1.1 Starting Two-way Intercom
You can start an intercom conversation with one of any intercom
friends by tapping the Center Button. Tap the Center Button once to
intercom with the first intercom friend, tap the Center Button twice to
intercom with the second intercom friend, and tap the Center Button
three times to intercom with the third intercom friend.
19
10Upad
8.2 Three-way Intercom
8.1.2 Ending Two-way Intercom
You can end an intercom conversation by using the Center Button.
Press and hold the Center Button for 1 second to end any intercom.
Or, you can single tap to end intercom with the first intercom friend,
double tap to end intercom with the second intercom friend, and
triple tap to end intercom with the third intercom friend.
1st intercom friend
2nd intercom friend
3rd intercom friend
Start/End Two-way Intercom Conversation
20
8.2.1 Starting Three-way Intercom
You (A) can have a three-way conference intercom with two other
10Upad friends (B & C) by establishing two intercom connections
simultaneously. While a three-way conference intercom is in progress,
mobile phone connection of all three participants is temporarily
disconnected. However, as soon as the conference intercom
terminates or one of the participants leaves the intercom, all mobile
phones automatically reconnect to their headsets. If you have an
incoming mobile phone call during the conference intercom, terminate
the conference intercom to automatically reconnect and receive the
phone call.
10Upad
rin
rin
Pa
Pa
(A)
3. You (A) can call the second intercom friend (C) by double tapping
the Center Button, or the second intercom friend (C) may join the
intercom by making an intercom call to you (A).
(A)
First Friend
(B)
Second Friend
(C)
2. Start an intercom conversation with one of the two friends in
your intercom group. For example, you (A) may start an intercom
conversation with the intercom friend (B). Or intercom friend (B)
may start an intercom call with you (A).
First Friend
(B)
Second Friend
(C)
4. Now you (A) and two 10Upad intercom friends (B & C) are having
a three-way conference intercom.
(A)
(A)
First Friend
(B)
Second Friend
(C)
First Friend
(B)
Second Friend
(C)
21
English
1. You (A) need to be paired with two other friends (B & C) for threeway conference intercom.
10Upad
8.2.2 Ending Three-way Intercom
8.3 Four-way Intercom
You can completely terminate the conference intercom or just
disconnect an intercom connection with one of your active intercom
friends.
1. Press the Center Button for 1 second until you hear a beep to
terminate three-way conference intercom completely. It terminates
both intercom connections with (B) and (C).
2. Tap or double tap the Center Button to disconnect intercom
connection with one of the two intercom friends accordingly. For
example, by single tapping the Center Button, you can terminate
the intercom connection with just the first intercom friend (B).
However, you still have the intercom connection with your second
intercom friend (C).
8.3.1 Starting Four-way Intercom
Center Button Operation
Result
Press for 1 second
Disconnect (B) & (C)
Single tap
Disconnect (B)
Double tap
Disconnect (C)
End Three-way Intercom
22
You can have four-way conference intercom with three other 10Upad
users by adding one more intercom participant to the three-way
intercom. While you are having a three-way intercom as above in
section 8.2, “Three-way Intercom”, a new participant (D), who is an
intercom friend of your intercom friend (C), may join the conference
intercom by making an intercom call to your intercom friend (C).
Please note that in this case, the new participant (D) is an intercom
friend of (C), not of you (A).
8.3.2 Ending Four-way Intercom
As same in the case of three-way intercom, you can completely get out
of the four-way conference intercom or just disconnect a single
intercom connection.
1. Press the Center Button for 1 second until you hear a beep
to terminate four-way conference intercom. It terminates the
intercom connections between you (A), and your intercom friends
(B) and (C).
10Upad
Center Button Operation
Result
Press for 1 second
Disconnect (B), (C) & (D)
Single tap
Disconnect (B)
Double tap
Disconnect (C) & (D)
End Four-way Intercom
Note:
Multiple headsets are connected during multi-way intercom. With various
signals interfering each other, the intercom distance of multi-way intercom
is relatively shorter than that of two-way intercom.
9 THREE-WAY CONFERENCE PHONE CALL
WITH INTERCOM PARTICIPANT
English
2. Tap or double tap the Center Button to disconnect the intercom
connection with one of the two intercom friends accordingly.
However, when you disconnect the second friend (C) by double
tapping the Center Button, you will be disconnected with the third
participant (D) as well. This is because the third participant (D) is
connected with you via the second friend (C).
1. When you have an incoming mobile phone call during an
intercom conversation, you will hear a ring tone. You can choose
whether to 1) answer the mobile phone call and stop the intercom
conversation, or 2) reject the phone call and stay on the intercom
conversation.
1) To answer the phone call and stop the intercom conversation,
tap the Center Button. The VOX Phone feature does not work if
you are connected to intercom. When you hang up the phone
call, the intercom will automatically be recovered.
2) To reject the phone call and stay on the intercom conversation,
press the Center Button for 2 seconds until you hear a beep.
Unlike other motorcycle Bluetooth headsets, this prevents a
user from being dropped out of an intercom conversation by an
incoming mobile call.
23
10Upad
2. When you have an incoming intercom call during a mobile phone
call, you will hear 4 high toned beeps, alerting you that there is
an incoming intercom call. You will also hear a voice prompt,
“Intercom requested”. In this case, the intercom call does not
override the mobile call because intercom has lower priority than
mobile call. You have to hang up the mobile phone call to make or
receive an intercom call.
3. You can have a three-way conference phone call by adding
an intercom friend to the mobile phone conversation. During a
mobile phone conversation, tap the Center Button to invite one
of the intercom friends to the mobile phone line. To disconnect
the intercom first and go back to your private mobile phone call,
terminate the intercom by tapping the Center Button. To end the
mobile phone call first and maintain the intercom conversation,
tap the Center Button for 2 seconds, or wait for the person on the
mobile phone line to end the call.
24
Start
Tap the Center Button while having a mobile
phone call
End intercom first
Tap the Center Button
End phone call first
Press the Center Button for 2 seconds
or
Wait for the called person to end the call
Start & End Three-way Conference Phone Call
10Upad
Group Intercom allows you to instantly create a multi-way conference
intercom with three other most recently paired headsets.
1. Go through intercom pairing with up to three headsets you want to
have Group Intercom with.
2. Tap the (+) Button and (-) Button simultaneously to begin Group
Intercom. The LED will flash blue and red simultaneously and you
will hear a voice prompt, “Group intercom”.
3. To terminate Group Intercom, press the Center Button for
1 second during Group Intercom. You will hear a voice prompt,
“Group intercom terminated”.
11 UNIVERSAL INTERCOM
English
10 GROUP INTERCOM
You can have an intercom conversation with non-Sena Bluetooth
headsets using the Universal Intercom function. Non-Sena Bluetooth
headsets can be connected to the Sena Bluetooth headset if they
support the Bluetooth Hands-Free Profile (HFP). The working distance
may differ depending on the performance of Bluetooth headset that it
is connected to. In general, it is shorter than normal intercom distance
since it uses the Bluetooth Hands-Free Profile. The Universal Intercom
affects both the phone call connection and the multipoint connection
(mostly used for GPS connections for riders). You cannot use a
multipoint connection device while you are using the Universal
Intercom in case as below.
Note:
Group Intercom supports 10Upad, 20S, 10S, 10C, 10U, 10R, and Tufftalk
only. Other headsets will be excluded from Group Intercom.
25
10Upad
1. If a non-Sena headset does not support a multipoint connection,
it cannot use a phone call connection while using the Universal
Intercom.
2. As for Sena headsets, the Universal Intercom affects the multipoint
connection.
3. If non-Sena headset (already paired as Universal Intercom with
Sena) is turned on, then the multipoint connection is automatically
deactivated. And the non-Sena headset is automatically
connected to Sena headset as a Universal Intercom. So you
cannot use multipoint connection devices such as GPS, while a
non-Sena headset is turned on.
4. Even though you disconnect the non-Sena headset as a Universal
Intercom, it will not automatically restore the multipoint connection.
To restore the multipoint connection, you should turn off the
non-Sena headset first, then try to connect to multipoint device
manually from the device screen or simply reboot the device so
that it automatically connects to the Sena headset.
26
11.1 Universal Intercom Pairing
The 10Upad can be paired with non-Sena Bluetooth headsets for
Bluetooth intercom conversation. You can pair the 10Upad with only
one non-Sena Bluetooth headset so if you pair with a different nonSena Bluetooth headset, the previous pairing will be removed.
1. Turn on the 10Upad and a non-Sena Bluetooth headset that you
want to pair with.
2. Press and hold the Center Button for 10 seconds to enter the
configuration menu. Tap the (+) Button or the (-) Button until you
hear a voice prompt, “Universal intercom pairing”. Tap the
Center Button to enter into Universal Intercom Pairing mode and
the blue LED will flash rapidly and you will hear multiple beeps.
Please refer to section 14.17, “Universal Intercom Pairing” for
more details.
3. Perform the operation required for handsfree pairing on the
non-Sena Bluetooth headset (refer to the User’s Manual for the
headsets you want to use). The 10Upad will automatically pair
with a non-Sena Bluetooth headset when each are in pairing
mode.
10Upad
11.3 Three-way Universal Intercom
You can initiate the Universal Intercom connection with non-Sena
Bluetooth headsets using the same intercom connection method as
you would between other Sena headsets. You may single tap the
Center Button to begin an intercom conversation with the first intercom
friend, double tap with the second intercom friend, and triple tap with
the third intercom friend.
You may make a three-way Universal Intercom connection with two
10Upads and one non-Sena Bluetooth headset. If the intercom
connection is made, all headsets connected cannot use the mobile
phone call function since the connection between the headset and the
phone is disconnected temporarily. If you disconnect the intercom
call, the mobile phone connection is made again automatically so that
you can use a mobile phone call function.
1. You (A) need to be paired with a non-Sena Bluetooth headset (B)
and another 10Upad headset (C) for the three-way conference
intercom.
(B)
(A)
rin
rin
Pa
Pa
Non-Sena Bluetooth headsets may initiate the Universal Intercom
connection, by activating the voice dialer or using the redialing
operation. You may also disconnect the existing connection by using
the operation to end a call (refer to the user's manual for the headsets
for voice dialer, redialing, and ending a call).
(C)
27
English
11.2 Two-way Universal Intercom
10Upad
2. Start an intercom conversation with non-Sena Bluetooth headset
(B) in your intercom group. For example, you (A) may start an
intercom conversation with non-Sena Bluetooth headset (B). The
non-Sena Bluetooth headset (B) may also start an intercom call
with you (A).
(A)
(B)
(C)
(A)
28
(A)
(B)
3. The other 10Upad (C) may join the intercom by making an
intercom call to you (A).
(B)
4. Now you (A), non-Sena Bluetooth headset (B), and the other
10Upad (C) are having a three-way conference intercom.
(C)
(C)
5. You may disconnect three-way Universal Intercom using the
same way as you do in normal three-way intercom. Please refer to
section 8.2.2, “Ending Three-way Intercom”.
10Upad
11.4.1 Four-way Universal Intercom Case 1
You may make a four-way Universal Intercom connection with a couple
of different configurations, 1) three 10Upads and one non-Sena
Bluetooth headset or 2) two 10Upads and two non-Sena Bluetooth
headsets.
Two 10Upad headsets (A and C) and two non-Sena Bluetooth headsets
(B and D).
1. You (A) may start an intercom conversation with the non-Sena
Bluetooth headset (B).
You may have a couple of other Four-way Universal Intercom
configurations, 1) your headset (A), a non-Sena Bluetooth headset (B),
another 10Upad (C), and a non-Sena Bluetooth headset (D), 2) your
headset (A), a non-Sena Bluetooth headset (B), and two other 10Upad
headsets (C and D). You may make the four-way Universal Intercom
call the same way as a normal four-way intercom call.
(A)
(C)
(D)
(B)
2. The other 10Upad (C) may join the intercom by making an
intercom call to you (A).
(A)
(B)
(C)
(D)
29
English
11.4 Four-way Universal Intercom
10Upad
3. The non-Sena Bluetooth headset (D) may join the conference
intercom by making an intercom call to the 10Upad (C).
(A)
11.4.2 Four-way Universal Intercom Case 2
Three 10Upad headsets (A, C and D) and one non-Sena Bluetooth
headset (B). The procedure is the same as case 1 described in section
11.4.1.
(C)
(A)
(B)
(D)
4. Now two 10Upad headsets (A & C) and two non-Sena Bluetooth
headsets (B & D) are connected with the four-way Universal
Intercom.
(A)
(B)
(C)
(D)
You may disconnect a four-way Universal Intercom using the same
way as you do in a normal four-way intercom. Please refer to section
8.3.2, “Ending Four-way Intercom”.
30
(C)
(B)
(D)
10Upad
12.1 FM Radio On and Off
To turn on the FM radio, press the (-) Button for 1 second until you hear
a mid-toned double beep sound. You will then hear a voice prompt,
“FM on”. To turn off the FM radio, press the (-) Button for 1 second
until you hear a voice prompt, “FM off”. When you power it off, the
10Upad will remember the last station frequency. When you power it
on, the last station frequency will be playing.
12.2 Preset Stations
You can listen to preset stations while listening to the FM radio. Press
the Center Button for 1 second to go upward to your next saved preset
station.
12.3 Seek and Save
“Seek” is the function that searches for station to station frequencies.
To use the “Seek” function, please follow the procedure below:
1. Double tap the (+) Button or the (-) Button to search down or up
the station dial.
2. If the tuner finds a station while searching frequencies, it stops
the seek function.
3. To save the current station, press and hold the Center Button for
3 seconds until you hear a voice prompt, “Preset (#)”.
4. Tap the (+) Button or the (-) Button in order to select which preset
number you want for that specific station. You can save up to 10
preset stations. (You may cancel the preset operation by waiting
approximately 10 seconds. You will then hear “Save preset
cancelled”. You can also tap the (+) Button or the (-) Button until
you hear “Cancel”. Tap the Center Button to confirm cancellation.
You will then hear “Save preset cancelled”.)
5. To save the current station, press the (+) Button for 1 second. You
will then hear a voice prompt, “Save preset (#)”.
6. To delete the saved station in the preset number, press the (-)
Button for 1 second. You will then hear a voice prompt, “Delete
preset (#)”.
31
English
12 FM RADIO
10Upad
Note:
1. You can save FM stations to presets before using FM radio. Connect the
10Upad to your PC and open the Sena Device Manager. It allows you to
save up to 10 FM station frequency presets on the 10Upad settings
menu. You may do the same operation by using the Sena Smartphone
App.
2. You can still answer an incoming phone call and intercom while listening
to the FM radio.
12.4 Scan and Save
“Scan” is the function that automatically searches station frequencies,
starting from the current frequency and up. To use the scan function,
please follow the procedures below:
1. Press the (+) Button for 1 second. Then the current station
frequency moves upward to find other station frequencies.
2. If the tuner finds a station, it stays at the station frequency for 8
seconds, then scanning to the next station frequency.
3. Scan function stops when you press the (+) Button for 1 second
again.
32
4. To save a station while scanning frequencies, tap the Center
Button when at that station. You will hear a voice prompt from the
10Upad, “Save preset (#)”. The station will be saved as the next
preset number.
5. All stations preset during “Scan”, will overwrite previously set
stations.
12.5 Temporary Preset
With the temporary preset function, you may temporarily preset
stations automatically without changing the existing preset stations.
Tap the (+) Button three times to automatically scan for 10 temporary
preset stations. The temporary preset stations will be cleared when the
system is powered off.
10Upad
12.6 Region Selection
13 FUNCTION PRIORITY
English
You can select the proper FM frequency region from the Sena Device
Manager. With the region setting, you may optimize the seek function
to avoid unnecessary frequency ranges (factory default: worldwide).
The 10Upad operates in the following order of priority:
Region
Frequency Range
Step
Worldwide
76.0 ~ 108.0 MHz
± 100 kHz
			Intercom
Americas
87.5 ~ 107.9 MHz
± 200 kHz
(highest)		
Mobile phone
Music sharing by Bluetooth stereo music
Asia
87.5 ~ 108.0 MHz
± 100 kHz
			FM Radio
Australia
87.5 ~ 107.9 MHz
± 200 kHz
(lowest)		
Europe
87.5 ~ 108.0 MHz
± 100 kHz
Japan
76.0 ~ 95.0 MHz
± 100 kHz
Bluetooth stereo music
A lower priority function is always interrupted by a higher priority
function. For example, stereo music is interrupted by intercom call,
and an intercom conversation is interrupted by an incoming mobile
phone call.
33
10Upad
14 CONFIGURATION SETTING
You can set the configuration of the 10Upad by the voice menu
instruction described below.
1. To enter into voice configuration menu, press and hold the Center
Button for 10 seconds until the LED shows solid blue and you
hear high toned double beeps. You will also hear a voice prompt,
“Configuration menu”.
2. Tap the (+) Button or the (-) Button to navigate between the
menus. You will hear voice prompts for each menu item as below.
3. You can enable/disable a feature or execute a command by
tapping the Center Button.
4. If no button is pressed within 10 seconds, the 10Upad will exit the
configuration and go back to stand-by mode.
5. If you want to exit the configuration immediately, tap the (+)
Button or the (-) Button until you hear a voice prompt, “Exit
configuration”, and tap the Center Button.
34
The voice prompt for each menu item is as below:
(1) Phone pairing
(2) Second mobile phone pairing
(3) Phone selective pairing
(4) Media selective pairing
(5) Speed dial
(6) Audio Boost
(7) VOX phone
(8) VOX intercom
(9) HD intercom
(10) VOX sensitivity
(11) Voice prompt
(12) RDS AF setting
(13) Sidetone
(14) Noise control
(15) Delete all pairings
(16) Remote control pairing
(17) Universal intercom pairing
(18) Factory reset
(19) Exit configuration
10Upad
14.1 Mobile Phone Pairing
Second mobile phone pairing
Voice Prompt
“Phone pairing”
Phone selective pairing
Factory Default
N/A
Media selective pairing
Speed dial
Audio Boost
VOX phone
VOX intercom
HD intercom
VOX sensitivity
To go into mobile phone pairing mode, tap the (+) Button or the (-)
Button until you hear the voice prompt, “Phone pairing”. Please refer
to section 5.1, “Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo
Device” for details on mobile phone pairing. If you tap the (+) Button
or the (-) Button, you can exit from the phone pairing mode.
14.2 Second Mobile Phone Pairing
Voice Prompt
“Second mobile phone
pairing”
Factory Default
N/A
Voice prompt
RDS AF setting
Sidetone
Noise control
Delete all pairings
Remote control pairing
Universal intercom pairing
English
Phone pairing
To go into second mobile phone pairing mode, tap the (+) Button or
the (-) Button until you hear the voice prompt, “Second mobile phone
pairing”. Please refer to section 5.2, “Second Mobile Phone Pairing Second Mobile Phone, GPS, and SR10” for details on second mobile
phone pairing. If you tap the (+) Button or the (-) Button, you can exit
from the second mobile phone pairing mode.
Factory reset
Exit configuration
35
10Upad
14.3 Phone selective pairing
14.5 Assigning Speed Dial
Voice Prompt
“Phone selective pairing”
Voice Prompt
“Speed dial”
Factory Default
N/A
Factory Default
N/A
Execute
Tap the Center Button
To go into phone selective pairing mode, tap the (+) Button or the (-)
Button until you hear the voice prompt, “Phone selective pairing”.
Please refer to section 5.3.2, “HFP for Phone Call Only” for details on
phone selective pairing. If you tap the (+) Button or the (-) Button, you
can exit from the phone selective pairing mode.
14.4 Media Selective Pairing
Voice Prompt
“Media selective pairing”
Factory Default
N/A
To go into media selective pairing mode, tap the (+) Button or the (-)
Button until you hear the voice prompt, “Media selective pairing”.
Please refer section 5.3.1, “A2DP Stereo Music Only” for details on
media selective pairing. If you tap the (+) Button or the (-) Button, you
can exit from the media selective pairing mode.
36
1. To assign a phone number as a speed dial, tap the (+) Button or
the (-) Button until you hear a voice prompt, “Speed dial”.
2. Tap the Center Button, and you will hear a voice prompt, “Speed
dial one” and “Phone connected”.
3. Tap the (+) Button or the (-) Button to select one of three speed
dial numbers and you hear a voice prompt, “Speed dial (#)”.
4. Call a phone number you want to assign and you will hear a
voice prompt, “Save speed dial (#)”. The phone number is
automatically assigned to the selected speed dial number. Then
the phone call will hang up before being connected.
5. To exit the menu, tap the (+) Button or the (-) Button until you
hear a voice prompt, “Cancel”, and tap the Center Button to
confirm. You will then hear a voice prompt, “Cancel”. If no button
is pressed within 1 minute, the 10Upad will exit the configuration
menu and go back to stand-by mode.
10Upad
1. After assigning a phone number to one of three speed dials, you can
continually assign another phone number to the rest of two speed dials.
2. You can also assign phone numbers for speed dialing by using the Sena
Device Manager software or the Sena Smartphone App. Please visit the
Sena Bluetooth website at www.sena.com for more information.
14.6 Enabling/Disabling Audio Boost
Voice Prompt
“Audio boost”
Factory Default
Disable
Enable/Disable
Tap the Center Button
14.7 Enabling/Disabling Voice Activated Phone
Answering
Voice Prompt
“VOX phone”
Factory Default
Enable
Enable/Disable
Tap the Center Button
English
Note:
If this feature is enabled, you can answer incoming calls by voice.
When you hear a ringtone for an incoming call, you can answer the
phone by saying a word such as “Hello” loudly or by blowing air into
the microphone. VOX Phone is temporarily disabled if you are
connected to intercom. If this feature is disabled, you have to tap the
Center Button to answer an incoming call.
Enabling Audio Boost increases the overall maximum volume.
Disabling Audio Boost reduces the overall maximum volume, but
delivers more balanced sound.
37
10Upad
14.8 Enabling/Disabling Voice Activated Intercom
Voice Prompt
“VOX intercom”
Voice Prompt
“HD intercom”
Factory Default
Disable
Factory Default
Enable
Enable/Disable
Tap the Center Button
Enable/Disable
Tap the Center Button
If this feature is enabled, you can initiate an intercom conversation
with the last connected intercom friend by voice. When you want to
start intercom, say a word such as “Hello” loudly or blow air into the
microphone. If you start an intercom conversation by voice, the
intercom terminates automatically when you and your intercom friend
remain silent for 20 seconds. However, if you manually start an
intercom conversation by tapping the Center Button, you have to
terminate the intercom conversation manually.
However, if you start intercom by voice and end it manually by tapping
the Center Button, you will not be able to start intercom by voice
temporarily. In this case, you have to tap the Center Button to restart
the intercom. This is to prevent repeated unintentional intercom
connections by strong wind noise. After rebooting the 10Upad, you
can start intercom by voice again.
38
14.9 Enabling/Disabling HD Intercom
HD Intercom enhances the two-way intercom audio from normal
quality to HD quality. HD Intercom will become temporarily disabled
when you enter into a multi-way intercom. If this feature is disabled,
the two-way intercom audio will change to normal quality.
Note:
The intercom distance of HD Intercom is relatively shorter than that of
normal intercom.
10Upad
14.10 Setting Intercom Vox Sensitivity
14.11 Enabling/Disabling Voice Prompts
“VOX sensitivity”
Voice Prompt
“Voice prompt”
Factory Default
Enable
Level Adjustment
Tap the (+) Button or the (-) Button
(1 ~ 5)
Enable/Disable
Tap the Center Button
Apply
Tap the Center Button
Tap the (+) Button or the (-) Button until you hear the voice prompt,
“VOX sensitivity”. By tapping the Center Button, it will lead you to the
level adjustment mode. If you enter the mode, you will hear a prompt
stating the current VOX sensitivity level. You may adjust the VOX
sensitivity level by tapping the (+) Button or the (-) Button. Level 5 is
the highest sensitivity setting and 1 is the lowest. After you have
completed the setting, tap the Center Button to apply the changes.
English
Voice Prompt
Factory Default
You can disable voice prompts by configuration setting, but the
following voice prompts are always on.
–– Voice prompts for configuration setting menu
–– Voice prompts for battery level indicator
–– Voice prompts for speed dial
–– Voice prompts for FM radio functions
14.12 Enabling/Disabling RDS AF
Voice Prompt
“RDS AF setting”
Factory Default
Disable
Enable/Disable
Tap the Center Button
RDS AF allows a receiver to re-tune to the second frequency location
when the first signal becomes too weak. With RDS AF enabled on the
receiver, a radio station with more than one frequency can be used.
39
10Upad
14.13 Enabling/Disabling Sidetone
14.15 Delete All Bluetooth Pairing Information
Voice Prompt
“Sidetone”
Voice Prompt
“Delete all pairings”
Factory Default
Disable
Factory Default
N/A
Enable/Disable
Tap the Center Button
Execute
Tap the Center Button
Sidetone is audible feedback of your own voice. It helps you to
naturally speak at the correct level according to varying helmet noise
conditions. If this feature is enabled, you can hear what you are
speaking during an intercom conversation or a phone call.
14.14 Enabling/Disabling Advanced Noise Control™
Voice Prompt
“Noise control”
Factory Default
Enable
Enable/Disable
Tap the Center Button
When Advanced Noise Control is enabled, the background noise is
reduced during an intercom conversation. When it is disabled, the
background noise is mixed with your voice during intercom.
Note:
If you use your 10Upad with the Bluetooth Audio Pack for GoPro, you can
enable or disable this feature only during Normal Audio Recording Mode.
This feature is automatically disabled while in Ultra HD (UHD) Audio Mode.
40
To delete all Bluetooth pairing information of the 10Upad, tap the (+)
Button or the (-) Button until you hear a voice prompt, “Delete all
pairings”, and tap the Center Button to confirm.
14.16 Remote Control Pairing
Voice Prompt
“Remote control pairing”
Factory Default
N/A
Execute
Tap the Center Button
To enter into Remote Control Pairing mode, tap the (+) Button or the (-)
Button until you hear a voice prompt, “Remote control pairing”. Then
tap the Center Button to enter into Remote Control Pairing mode. The
headset will automatically exit from the configuration menu.
10Upad
14.17 Universal Intercom Pairing
14.19 Exit Voice Configuration Menu
“Universal intercom pairing”
Voice Prompt
“Exit configuration”
N/A
Factory Default
N/A
Execute
Tap the Center Button
Execute
Tap the Center Button
To enter into Universal Intercom Pairing mode, tap the (+) Button or the
(-) Button until you hear a voice prompt, “Universal intercom pairing”.
Then tap the Center Button to enter into Universal Intercom Pairing
mode. The headset will automatically exit from the configuration menu.
English
Voice Prompt
Factory Default
To exit voice configuration menu and get back to stand-by mode, tap
the (+) Button or the (-) Button until you hear a voice prompt, “Exit
configuration”, and tap the Center Button to confirm.
14.18 Factory Reset
Voice Prompt
“Factory reset”
Factory Default
N/A
Execute
Tap the Center Button
To restore factory default settings on the 10Upad, tap the (+) Button or
the (-) Button until you hear a voice prompt, “Factory reset”, and tap
the Center Button to confirm. The 10Upad powers off with a voice
prompt, “Headset reset, goodbye”.
41
10Upad
42
Tap (+) Button or (-) Button
Tap Center Button
Tap (+) Button or (-) Button
Tap Center Button
Phone Pairing
None
Remote Control Pairing
Execute
Second Mobile Phone Pairing
None
Universal Intercom Pairing
Execute
Phone Selective Pairing
None
Factory Reset
Execute
Media Selective Pairing
None
Exit Configuration
Execute
Speed Dial
Execute
Audio Boost
Enable/Disable
VOX Phone
Enable/Disable
VOX Intercom
Enable/Disable
HD Intercom
Enable/Disable
VOX Sensitivity
- Enter adjustment mode
- Save and exit
Voice Prompt
Enable/Disable
RDS AF Setting
Enable/Disable
Sidetone
Enable/Disable
Advanced Noise Control
Enable/Disable
Delete All Pairings
Execute
Voice Configuration Menu & Button Operations
10Upad
You can remotely control the 10Upad via Bluetooth using the Remote
Control (sold separately). This eliminates the need to take off your
hand for button operations. Your 10Upad and the Remote Control must
be paired together before use.
1. Turn on the 10Upad and the Remote Control.
2. Press the Center Button for 10 seconds to enter the configuration
menu. Tap the (+) Button until you hear a voice prompt saying,
“Remote control pairing”. Press the Center Button to enter into
Remote Control Pairing mode and the red LED will flash rapidly
and you will hear multiple beeps. Please refer to section 14.16,
“Remote Control Pairing” for more details.
3. Enter Bluetooth pairing mode on your Remote Control. The
10Upad will automatically perform pairing with the Remote Control
in pairing mode. You will hear a voice prompt, “Remote control
connected”, when they are successfully connected.
16 FIRMWARE UPGRADE
English
15 REMOTE CONTROL
The 10Upad supports firmware upgrades. You can update the firmware
using the Sena Device Manager (please refer to section 4.6.1, “Sena
Device Manager”). Please visit Sena Bluetooth website at www.sena.
com to check the latest software downloads.
43
10Upad
17 TROUBLESHOOTING
17.1 Intercom Failure
When you try to start an intercom conversation with an intercom friend
who is unavailable within range or already having a conference
intercom with other riders or a mobile phone call, you will hear a low
tone double beep signifying an intercom busy signal. In this case, you
have to try again later.
17.3 Fault Reset
When the 10Upad is not working properly or is in faulty status for any
reason, you may reset by pushing the pin-hole reset button below the
(+) Button . Insert a paper clip into the reset pin-hole and press the
reset button for a second with light pressure. The 10Upad will be
switched off. Restart the system and try again. This will not restore the
headset to factory default settings.
17.2 Intercom Reconnection
If your intercom friend goes out of range while having an intercom
conversation, you may hear static noise and eventually the intercom
will be disconnected. In this case, the 10Upad automatically tries to
reconnect the intercom every 8 seconds and you will hear high tone
double beeps until the intercom is reestablished. If you do not want to
make a reconnection, tap the Center Button to stop the attempt.
44
17.4 Factory Reset
If you want to restore the headset to factory default settings, use the
Factory Reset in the configuration menu. The headset automatically
restores the default settings and turns off. Please refer to section
14.18, “Factory Reset” for more details.
10Upad
Type
Type
Basic
Function
Mobile
Phone
Intercom
Function
Button Command
LED
Beep
Intercom
Function
LED
Beep
Tap the Center Button
End all intercoms
Press the Center Button for
1 second
Mid-tone
double beeps
Start Group
Intercom
Tap the (+) Button and the (-)
Button at the same time
Blue and red
flashing
End Group
Intercom
Press the Center Button for
1 second
Play/Pause
Bluetooth music
Press the Center Button for
1 second
Mid-tone
double beeps
Start/End each
intercom
Button Command
English
18 QUICK OPERATION REFERENCE
Power on
Press the Center Button and
the (+) Button for 1 second
Solid blue
Ascending
beeps
Power off
Tap the Center Button and
the (+) Button
Solid red
Descending
beeps
Volume adjustment
Tap the (+) Button or the (-)
Button
Answer mobile
phone call
Tap the Center Button
Track forward/back
Press the (+) Button or the (-)
Button for 1 second
End mobile phone
call
Press the Center Button for
2 seconds
FM radio on/off
Press the (-) Button for
1 second
Mid-tone
double beeps
Voice dial
Press the Center Button for
3 seconds
Select preset
Press the Center Button for
1 second
Mid-tone
single beep
Speed dial
Press the (+) Button for
3 seconds
Seek stations
Double tap the (+) Button or
the (-) Button
High tone
triple beeps
Reject incoming
call
Press the Center Button for
2 seconds
Scan up FM band
Press the (+) Button for
1 second
Press the Center Button for
5 seconds
Red flashing
Stop scanning
Press the (+) Button for
1 second
High tone
double beeps
Save preset while
scanning
Tap the Center Button
High tone
double beeps
Intercom pairing
Music
Mid-tone
single beep
Mid-tone
single beep
Tap the Center Button of any one of the two headsets
FM Radio
45
FCC ID: S7A-SP36
IC ID: 8154A-SP36
10Upad
CERTIFICATION AND SAFETY APPROVALS
• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected
FCC Compliance Statement
This device complies with part 15 of the FCC rules. Operation is
subject to the following two conditions:
• Consult the dealer or an experienced radio/TV technician for help
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for
a Class B digital device pursuant to part 15 of the FCC rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment on and
off, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antennae
• Increase the separation between the equipment and the receiver
46
FCC RF Exposure Statement
FCC RF Exposure requirements: The highest SAR value reported
under this standard during product certification for use next
to the head with the minimum separation distance of 10mm is 1.593
W/Kg. This transmitter must not be collocated or operating
in conjunction with any other antenna or transmitter.
This product is compliance to FCC RF Exposure requirements
and refers to FCC website https://apps.fcc.gov/oetcf/eas/
reports/GenericSearch.cfm search for FCC ID: S7A-SP36
FCC Caution
Changes or modifications not expressly approved
by the party responsible for compliance
could void the user's authority to operate the equipment.
10Upad
Industry Canada Statement
This device complies with Industry Canada license-exempt RSS
standard(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference
that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie
Canada applicables auxappareils radio exempts de licence.
L'exploitation est autorisée aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en
compromettre lefonctionnement.
Bluetooth License
The Bluetooth® word mark and logos are owned by the Bluetooth SIG,
Inc. and any use of such marks by Sena is under license. Other
trademarks and trade names are those of their respective owners.
The product is compliant with and adopts the Bluetooth® Specification
4.1 and has successfully passed all interoperability tests that are
specified in the Bluetooth® specification. However, interoperability
between the device and other Bluetooth®-enabled products is not
guaranteed.
WEEE (Waste Electrical and Electronic Equipment)
The crossed-out wheel bin symbol on the product,
literature, or packaging reminds you that all electrical
and electronic products, batteries, and accumulators
must be taken to separate collection at the end of their
working life. This requirement applies to the European
Union and other locations where separate collection
systems are available. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, please do not dispose
of these products as unsorted municipal waste, but hand it in at an
official collection point for recycling.
47
English
CE Declaration of Conformity
This product is CE marked according to the provisions of the R&TTE
Directive (1999/5/EC). Hereby, Sena declares that this product is in
compliance with the essential requirements and other relevant
provisions of Directive 1999/5/EC. For further information, please
consult www.sena.com. Please note that this product uses radio
frequency bands not harmonized within EU. Within the EU this product
is intended to be used in Austria, Belgium, Denmark, Finland, France,
Germany, Greece, Ireland, Italy, Luxembourg, The Netherlands,
Portugal, Spain, Sweden, United Kingdom and within EFTA in Iceland,
Norway and Switzerland.
IC RF Exposure Statement
10Upad
SAFETY INFORMATION
Please ensure that the product is properly used by observing the
warnings and cautions below to prevent any risk and/or damage to
property.
Product Storage and Management
• Keep the product free of dust. It may damage mechanical and
electronic parts of the product.
• Do not store the product in high temperatures as this may reduce the
life span of electronic devices, damage the battery, and/or melt
plastic parts of the product.
• Do not store the product in cold temperatures. Abrupt changes in
temperatures may cause condensation and damage electronic
circuits.
• Do not clean the product with cleaning solvents, toxic chemicals, or
strong detergents as this may damage the product.
• Do not paint the product. Paint may obstruct moving parts or interfere
with the normal operation of the product.
• Do not drop or otherwise shock the product. It may damage the
product or its internal electronic circuits.
• Do not disassemble, repair or modify the product as this may
damage the product and invalidate the product warranty.
48
• Do not store the product in humid environments, especially for long
time storage.
Product Use
• In some regions, it is prohibited by law to ride motorcycles while
wearing headsets or earbuds. Therefore be certain to comply with all
relevant laws in the region before using the product.
• The headset is for motorcycle helmets only. To install the headset,
you must follow the installation instructions shown in the User’s
Guide.
• Use of the product at a high volume for a long period of time may
damage your eardrums or hearing ability. Keep the volume at a
modest level to prevent damage.
• Do not cause impact to the product or touch it with sharp tools as
this may damage the product.
• Do not use the product in high-temperatures or apply heat to the
product as this may cause damage, explosion, or fire.
• Keep product away from pets or small children. It may damage the
product.
• In any place where wireless communication is prohibited, such as
hospitals or airplanes, turn off the power and refrain from using the
product. In a place where wireless communication is prohibited,
electromagnetic waves may cause hazards or accidents.
10Upad
• When using the product, be certain to conform to laws regarding the
use of communications devices while riding.
• Do not put the product where it may hamper the rider's vision or
manipulate it while riding. This may cause traffic accidents.
• Before riding, fasten the product to the helmet, and double-check
that it is fastened. Separation of the product while riding may cause
damage to the product or accidents.
• If the product is damaged, stop using it immediately. It may cause
damage, explosion, or fire.
Battery
This product has an irreplaceable rechargeable battery inside.
Therefore, when using the product, make sure to adhere to the
following:
• Never separate the battery from the product as this may damage the
product.
• The battery performance may be reduced over time with usage.
• In recharging the battery, make sure to use an approved charger
provided by the manufacturer. Use of a non-approved charger may
cause fire, explosion, leakage, and other hazards may also reduce
the life time or performance of the battery.
• Any 3rd party USB charger can be used with Sena products if the
charger is approved by either the FCC, CE, IC or other locally
approved agencies that Sena accepts.
• Store the battery at temperatures of 15°C~25°C (59°F~77°F). Higher
or lower temperatures may reduce the capacity and life of the
battery, or may cause temporary non-operation. Do not use the
product in sub-zero temperature, because it may cause serious
reduction of the battery performance.
• If you apply heat to the battery or throw it into fire, it may explode.
• Do not use the product with a damaged battery. It may explode and/
or cause accidents.
• Never use a damaged charger. It may explode and/or cause
accidents.
• Battery life may vary depending on conditions, environmental
factors, functions of the product in use, and devices used with it.
49
English
• Do not use the product near hazardous explosives. When it is near
any explosion hazards, turn off the power and heed any regulations,
instructions, and signs in the area.
10Upad
PRODUCT WARRANTY AND DISCLAIMER
• In the event the manufacturer’s name, serial number, product label,
or other markings have been modified or removed.
Limited Warranty
• In the event any unauthorized person has tried to disassemble,
repair, or modify the product.
Limited Warranty
Sena Technologies, Inc. (“Sena”) guarantees the product quality
based on the technical specification stated in the product manual, and
data regarding product warranty. Here, product warranty extends to
the product only. Sena will not be liable for any loss, damage of human
life, or loss of property which may result from using the product beyond
defective parts or flaws that occur due to problems in manufacture.
Warranty Period
Sena guarantees free-of-charge replacements of defective parts of
the product or flaws that may have occurred due to problems in
manufacture for a period of 2 years from the date of initial purchase.
Termination
Quality warranty of the product becomes effective on the date of initial
purchase. In addition, the quality warranty of the product expires when
the warranty period expires. However, in the following cases, the
warranty will be terminated prematurely.
• In the event the product has been sold or transferred to a third party.
50
Notice and Waiver
By buying and using this product, you relinquish considerable legal
rights including any claim for compensation for damages. Therefore,
be certain to read and understand the following terms and conditions
before using the product. Use of this product will constitute consent to
this agreement, and forfeiture of rights to all claims. If you do not
consent to all the terms and conditions of this agreement, return the
product for a refund.
1. You agree that you, your descendants, legal proxies, successors,
or transferees will not raise permanent volitional request for
any suit, claim, implementation, redemption or similar action
from Sena with regard to any occasion such as difficulty, pain,
suffering, inconvenience, loss, injury, or death which may occur
to you or a third party during the use of this product.
2. You must completely understand and accept all risks (including
those occurring due to any careless behavior of yours or others)
which may occur during the use of this product.
10Upad
• Sena, together with employees, managers, partners,
subsidiaries, representatives, agents, supporting firms and
suppliers, sole sellers of Sena (collectively referred to as “the
company”) recommend that, before using the product and
similar devices of any brands including its derivative models,
you collect any relevant information in advance and be entirely
prepared in terms of weather, traffic situation, and road
conditions.
• Use of the product on the road may cause such risks as fracture,
serious disability, or death.
• Risk factors, which may occur when you use the product, may
be due to errors of the manufacturer, its agents, or third parties
which are involved in the manufacturing.
• Risk factors, which may occur when you use the product, may
be unforeseeable. Therefore, you must take full responsibility for
any damage or loss caused by all risk factors which may occur
when using the product.
• When you use the product, use good judgment; never use it
under the influence of alcohol.
6. You must read and completely understand all terms and conditions
of legal rights and warnings that are involved in using the product.
In addition, usage of the product constitutes acceptance of all
terms and conditions regarding waiver of rights.
• When you use the product while you operating any vehicle or
equipment such as motorcycles, scooters, mopeds, ATVs, or
quad-bikes (hereinafter called as “transportation means”), you
must take complete caution regardless of the location of such
operation.
51
English
3. You are responsible for ensuring that your medical condition
permits usage of the product and that you are in sufficient
physical condition for using any device which can be used with it.
In addition, you must ensure that the product does not limit your
abilities and that you are able to use it safely.
4. You must be an adult who can take responsibilities for using the
product.
5. You must read and understand the following warnings and alerts:
10Upad
Warranty Exclusions
Limitation of Liability
Reasons for Limited Liabilities
TO THE FULL EXTENT ALLOWED BY LAW, SENA EXCLUDES FOR
ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL,
CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF
ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF
BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL
LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE,
INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR
INTERRUPTION OF ITS PRODUCTS, EVEN IF SENA OR ITS
AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR,
REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT
SENA’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES
WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL
FAIL OF ITS ESSENTIAL PURPOSE. IN ANY CASE, THE TOTAL
COMPENSATION LIABILITIES OF SENA OR ITS SALES AGENTS
SHALL NOT EXCEED THE PRICE PAID FOR THE PRODUCT BY THE
PURCHASER.
If you do not return the product after purchasing it, you relinquish all
rights to liabilities, loss, claims, and claims for reimbursement of
expenses (including attorney’s fees). Therefore, Sena will not be liable
for physical injury, death, or any loss or damage of transportation
means, possessions, or assets which belong to you or third parties
that may have occurred while you use the product. Further, Sena will
not be liable for any substantial damage not related to the condition,
environment, or malfunction of the product. All risks related with the
operation of the product depend entirely on the user regardless of its
use by the initial purchaser of a third party.
Use of this product may violate local or national laws. In addition, be
aware once again that correct and safe use of the product is entirely
your responsibility.
52
10Upad
Liabilities Disclaimer
• In the event the product is misused or used for purposes other than
its intended purposes.
• In the event the product is damaged because the user does not
follow the content of the product manual.
• In the event the product is damaged because it has been left
unattended or has undergone any other accident.
• In the event the product is damaged because the user has used any
parts or software which are not provided by the manufacturer.
Warranty Service
To obtain product warranty service, send the defective product, at
your expense, to the manufacturer or the seller along with proof of
purchase (a receipt that shows the purchase date, a product
registration certificate of the Website, and other relevant information).
Take necessary measures to protect the product. In order to get a
refund or replacement, you must include the whole package as it was
purchased.
Free-of-charge Service
Sena will provide free-of-charge repair or replacement service for the
product when product defects occur within the scope of the product
warranty during the warranty period.
• In the event the product is damaged because the user has
disassembled, repaired, or modified it in such way as is not explained
in the product manual.
• In the event the product is damaged by a third party.
• In the event the product is damaged due to Acts of God (including
fire, flood, earthquake, storm, hurricane or other natural disaster).
• In the event the surface of the product is damaged by use.
53
English
In addition to damages which may occur due to the use of the product,
Sena will not be liable for damages of the product which occur due to
the following events.
1.0.0
www.sena.com
User’s Guide for Firmware v1.0

---

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