SMC Networks RB5701 Fire/Alarm Central Panel User Manual uControl
SMC Networks Inc Fire/Alarm Central Panel uControl
Contents
- 1. User manual 1
- 2. User manual 2
User manual 1
uControl User Guide
TouchScreen
PN: 631-00008-01 Rev 1.0
August 17, 2010
Page ii | August 17, 2010
© 2006, 2007, 2008, 2009, 2010 uControl, Inc. The uControl logo, uControl, Inc., and all other uControl products and technology names are trademarks or
registered trademarks of uControl, Inc. All other products or services mentioned herein are trademarks of their respective companies.
Compliances
FCC Notice
This device has been designed, constructed, and tested with for compliance with FCC Rules that regulate
intentional and unintentional radiators. As the user of this device, you are not permitted to make any
alterations or modifications to this equipment or to use it in any way that is inconsistent with the
information described in this quick-start guide, without the express written permission of SMC
Networks. Doing so will void your warranty to operate this equipment.
This device complies with Part 15 of the FCC rules. Operation of this device is subject to the following
two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired
operation.
The ―IC‖ designation preceding the radio certification number indicates that this device complies with
the Industry of Canada specifications.
Device Purpose
Fire/Alarm Central Panel
UL1023 Notice
This device complies with UL1023.
Page iii | August 17, 2010
UL985 Notice
This device complies with UL985.
UL1635 Notice
This device complies with UL1635.
ULC S545 Notice
This device complies with ULC S545.
UL985 Notice
This device complies with ULC C1023.
ETL Notice
This device complies with all ETL and ETLC safety requirements.
Limitations of Security Products
Security products and alarm systems do not offer guaranteed protection against burglary, fire, or other
emergencies. They may fail to warn for diverse reasons, including (but not limited to): power failure,
dead batteries, improper installation, coverage , coverage areas overlooked during installation, defeat by
technically sophisticated intruders, component failure, or inadequate maintenance. Alarm systems should
be checked weekly to ensure that all devices are working properly.
AN ALARM SYSTEM IS NOT A SUBSTITUTE FOR INSURANCE.
Page iv | August 17, 2010
Table of Contents
WELCOME TO THE TOUCHSCREEN ........................................................................................................ 1
UNDERSTANDING SECURITY NETWORK COMPONENTS ...................................................................................... 2
UNDERSTANDING THE SECURITY ZONE TYPES .................................................................................................... 3
UNDERSTANDING ALARMS ......................................................................................................................................... 4
CONFIGURING THE TOUCHSCREEN ......................................................................................................................... 5
SUBSCRIBER PORTAL .................................................................................................................................................... 6
USING THE TOUCHSCREEN..................................................................................................................... 7
UNDERSTANDING THE TOUCHSCREEN CONTROLS .............................................................................................. 7
LOW POWER MODE ...................................................................................................................................................... 9
UNDERSTANDING THE SCREEN ............................................................................................................................... 10
CONTENT AREA ...................................................................................................................................................... 11
HOME SCREEN ..................................................................................................................................................... 11
WIDGETS ............................................................................................................................................................... 11
SECURITY STATUS HEADER ............................................................................................................................... 12
SYSTEM & ZONE TROUBLE HEADER .............................................................................................................. 12
MANAGING YOUR SYSTEM SECURITY ..................................................................................................... 16
UNDERSTANDING ARMING MODES ....................................................................................................................... 16
ARM AWAY MODE................................................................................................................................................... 16
ARM STAY MODE .................................................................................................................................................... 18
ARM NIGHT MODE ................................................................................................................................................. 19
ARMING AND DISARMING THE SYSTEM ................................................................................................................. 20
DISARMING THE SYSTEM ....................................................................................................................................... 20
ARMING THE SYSTEM ............................................................................................................................................. 23
CANCELLING THE ARMING PROCESS .............................................................................................................. 25
QUICKARMING THE SYSTEM ............................................................................................................................. 26
SENDING A EMERGENCY ALARM ............................................................................................................................ 27
PROTECTION AGAINST SMASH & GRAB ................................................................................................................. 28
MANAGING SENSORS ................................................................................................................................................. 29
DISABLE A SENSOR ................................................................................................................................................. 29
VIEWING YOUR ZONE EVENT HISTORY ........................................................................................................... 30
CHANGING THE ORDER THAT SECURITY ZONES ARE LISTED IN THE TOUCHSCREEN........................... 31
MANAGING CAMERAS ................................................................................................................................................ 32
TESTING YOUR ALARMS ............................................................................................................................................ 34
MANAGING CONNECTIVITY BETWEEN THE TOUCHSCREEN AND THE CENTRAL MONITORING
STATIONS ...................................................................................................................................................................... 39
VIEWING SIGNAL STRENGTH ............................................................................................................................... 39
TESTING YOUR CONNECTIVITY .......................................................................................................................... 39
CONFIGURING A NEW OR RESET SECURITY NETWORK ROUTER TO WORK WITHIN THE SECURITY
NETWORK ................................................................................................................................................................. 41
MANAGING CONNECTIVITY BETWEEN YOUR HOME DEVICES AND THE INTERNET ................................. 44
MANAGING THE PASSCODES IN YOUR SECURITY SYSTEM ................................................................................. 50
MANAGING YOUR KEYPAD CODES ..................................................................................................................... 50
UNDERSTANDING THE DURESS KEYPAD CODE .......................................................................................... 52
MANAGING YOUR SECRET WORD ....................................................................................................................... 53
VIEW YOUR SECURITY ACCOUNT INFORMATION ................................................................................................ 53
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MAINTAINING AND CONFIGURING THE TOUCHSCREEN DEVICE ....................................................... 54
REBOOT THE TOUCHSCREEN ................................................................................................................................... 54
CONFIGURING THE SCREEN BRIGHTNESS SETTINGS ......................................................................................... 55
CONFIGURING THE SCREENSAVER ......................................................................................................................... 57
CONFIGURING THE TONES AND VOLUME LEVELS ............................................................................................. 57
CLEANING THE TOUCHSCREEN SCREEN ............................................................................................................... 58
VIEWING TECHNICAL SPECIFICATIONS OF YOUR TOUCHSCREEN .................................................................. 59
APPENDIX A: USING THE KEY PAD ........................................................................................................ 60
CHECKING SYSTEM STATUS ...................................................................................................................................... 60
ARMING THE SYSTEM ................................................................................................................................................. 60
ARM AWAY MODE................................................................................................................................................... 61
ARM STAY.................................................................................................................................................................. 61
DISARMING THE SYSTEM ........................................................................................................................................... 61
SENDING AN EMERGENCY POLICE ALARM .......................................................................................................... 61
MOUNTING THE KEY PAD ........................................................................................................................................ 62
CHANGING THE BATTERIES IN THE KEY PAD ..................................................................................................... 62
APPENDIX B: USING THE KEY FOB ....................................................................................................... 63
CHECKING SYSTEM STATUS ...................................................................................................................................... 63
ARMING THE SYSTEM ................................................................................................................................................. 64
ARM AWAY MODE................................................................................................................................................... 64
ARM STAY.................................................................................................................................................................. 64
DISARMING THE SYSTEM ........................................................................................................................................... 64
SENDING AN EMERGENCY POLICE ALARM .......................................................................................................... 65
CHANGING THE BATTERIES IN THE KEY FOB...................................................................................................... 65
APPENDIX C: DEVICE INSTALLATION AND MAINTENANCE ................................................................. 66
BATTERY REQUIREMENTS......................................................................................................................................... 66
INSTALLATION INFORMATION ................................................................................................................................. 67
TOUCHSCREEN INSTALLATION OPTIONS .......................................................................................................... 67
POSITIONING THE TOUCHSCREEN ON A FLAT SURFACE ........................................................................... 67
MOUNTING THE TOUCHSCREEN ON THE WALL MOUNT........................................................................... 69
RECOMMENDATIONS FOR SENSOR INSTALLATION AND PLACEMENT ........................................................ 73
DOOR/WINDOW SENSORS AND GLASS BREAK DETECTORS ..................................................................... 73
GLASS BREAK DETECTORS ................................................................................................................................ 73
MOTION DETECTORS ......................................................................................................................................... 74
SMOKE DETECTOR INSTALLATION RECOMMENDATIONS ......................................................................... 75
CAMERA INSTALLATION RECOMMENDATIONS ............................................................................................. 76
SYSTEM LIMITATIONS ................................................................................................................................................ 76
EMERGENCY PREPARATION ..................................................................................................................................... 77
APPENDIX D: QUICK REFERENCE TABLES ........................................................................................... 78
Welcome to the TouchScreen
Page 1 | August 17, 2010
Welcome to the TouchScreen
The purpose of this document is to explain how to do the following:
Arm and disarm your security system
View system status and arm/disarm the system
Manage passcodes
Manage security zones
Manage emergency dispatch contact information
Manage alerts
Manage contacts
View history logs
View account information
Figure 1: Security Network
Welcome to the TouchScreen
Page 2 | August 17, 2010
Understanding Security Network Components
Table 1 describes the equipment included with your security system.
Table 1: Security Network Components
Component
Description
TouchScreen
The device used to interface with your security system.
A/C Adapter
Provides power to the TouchScreen from an outlet in your secured premises
Sensors
Doorway/
window
Monitors the opening and closing of potential entry and exit
points
Motion (indoor)
Monitors movement within the premises
Cameras (indoor)
Up to six cameras can be installed in your security system. Cameras can be
configured to take a series of pictures if a particular sensor is faulted.
Security Network
Router
The hub of your security network. This device is installed between your broadband
modem and your home network router.
Welcome to the TouchScreen
Page 3 | August 17, 2010
Understanding the Security Zone Types
Security zones are the sensors that detect movement and the opening and closing of doors and
windows. The sensors communicate wirelessly with your TouchScreen. Security zones are added to
the system and configured by your installer. You can enable and disable each security zone using the
Security widget.
Table 2: Security Zone Types
Security Zone
Function
Description
Sensor Types
Note: For more information on Entry/Exit delays, see Understanding Arming Modes on page 16.
Entry/exit
For doorways that are used to enter the premises.
When the system is armed, faulting this type of sensor starts an
Entry Delay countdown rather than sending an immediate alarm.
During Exit Delay, this zone can be repeatedly faulted.
Doorways can be configured to be entry/exit or non-entry/exit.
Door/Window
Perimeter
If faulted when the system is armed or during an Entry/Exit
delay, an alarm is tripped.
Door/Window sensor
Motion detector
Glass Break detector
Interior
Follower
Monitors the internal living spaces of the premises and trigger an
immediate alarm if the system is armed in Away mode;
Not armed when the system is in Armed Stay mode;
Motion detector
24-Hour Inform
When this security zone is tripped, there is never an alarm, but an
event is recorded in the history and the TouchScreen makes a
configured sound.
Door/Window sensor
Motion detector
Glass Break detector
24-Hour Fire
Generates an immediate fire alarm if triggered
Smoke alarm
Welcome to the TouchScreen
Page 4 | August 17, 2010
Understanding Alarms
When an alarm is tripped an audible alert is sounded. From that point, you have a specific amount of
time (default: 30 seconds) to enter your keypad code or an alarm will sound. If a valid keypad code is
not entered within a specific time (default: 30 seconds) of the audible alarm sounding, a message is
sent to a central monitoring station. The central monitoring station will attempt to contact the
persons listed on the account. When they reach a person listed on the account, they will ask for the
Secret Word and affirm whether a genuine emergency is occurring. If no one on the list can be
contacted, or if the person contacted gives the wrong Secret Word, the central monitoring station
immediately dispatches police or other appropriate emergency personnel.
If the alarm is not cleared within 4 minutes, the system resets so it can monitor additional alarm
events.
If a sensor is faulted too many times resulting in alarms, no more alarms will be sent to central
monitoring for 48 hours or until the security system is disarmed.
Welcome to the TouchScreen
Page 5 | August 17, 2010
Configuring the TouchScreen
Your TouchScreen’s default settings are configured from the Settings widget.
To access the Settings widget:
1. From the Home screen (see page 11) touch the Settings widget.
The Keypad screen is displayed.
2. Touch the numbers to enter your keypad code.
The Settings menu is displayed.
From the Settings Widget you do the following:
Manage the Quickarm settings (page 26)
Manage the way sensors are listed in TouchScreen reports and tools (page 30)
Manage your cameras (page 32)
Test your alarms (page 34)
View and test the TouchScreen’s connectivity to the central monitoring stations (page 34)
Manage your keypad codes and secret word (page 50)
View your account information (page 53)
Manage your TouchScreen device sounds, screensaver, etc. (page 54)
View technical information about your TouchScreen device (page 59)
Welcome to the TouchScreen
Page 6 | August 17, 2010
Subscriber Portal
The Subscriber Portal is a web-based tool that allows you to remotely connect to your security
system. You can access the Subscriber Portal from a PC or mobile Internet device. Many operations
that can be done from the TouchScreen can also be performed from the Subscriber Portal. Some
operations such as managing which widgets are accessible from your TouchScreen can only be
performed from the Subscriber Portal.
Your installer has provided you with the URL address of the Subscriber Portal as well as a username
and password to access it.
Using the TouchScreen
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Using the TouchScreen
Understanding the TouchScreen Controls
Figure 2: TouchScreen Device & Home Screen
Using the TouchScreen
Page 8 | August 17, 2010
Table 3: TouchScreen Controls
Component
Description
More Information
Screen
Interfaces with your security system
See page 10
Home button
Press this button to go to the Home screen in the
TouchScreen screen.
The button is located at the bottom center in front
of the device.
See Figure 2
Quickarm button
Press this button to start the Quickarm function.
The button is located at the bottom left in front of
device.
When A/C power is available, this button is lit.
See page 26
Panic button
Press this button to manually and immediately send
an alarm to the appropriate call center.
The button is located at the bottom right in front of
the device.
When A/C power is available, this button is lit.
See page 27
Using the TouchScreen
Page 9 | August 17, 2010
Low Power Mode
The TouchScreen is powered by a back-up battery and A/C power. When A/C power is lost, the
TouchScreen places itself in Low Power Mode (LPM).
In LPM the following occurs:
The screen goes dark.
The Quickarm button LED and the Panic button LED goes dark.
The TouchScreen stops communicating with the central monitoring station and the
uControl servers over broadband.
The TouchScreen sends an alert over cellular to the uControl servers that the system is in
LPM.
The TouchScreen stays awake only enough to continue communicating with the sensors and
monitoring for other events.
When the screen is touched, the TouchScreen ―wakes up‖ temporarily, but you will not be able to
use widgets that need to communicate with remote sources. For example, you will not be able to use
the News widget or Photo widget at all.
When an event or alarm occurs, the TouchScreen wakes up only enough to send a notification to the
uControl servers.
Using the TouchScreen
Page 10 | August 17, 2010
Understanding the Screen
The TouchScreen screen is used to interface with your security system. It provides:
A real-time view of the system statuses
Tools to manage your security system
Additional optional applications
Table 4: TouchScreen Screen Elements
Component
Description
More
Information
Security Status
Header
Tells you whether the system is armed or disarmed and other
information. Touch this header to arm or disarm the system.
This element displays in the upper left corner of the TouchScreen
screen.
See page 12
System & Zone
Trouble Header
Only displays when there is a connectivity (cellular, broadband, etc.) or
power problem with the TouchScreen, when a sensor goes down (such
as due to a battery failure), or a sensor is being tampered with (such as
the cover being opened).
This element displays in the upper right corner of the TouchScreen
screen.
See page 12
Content Area
Home
Shows the widgets that have been installed to the system
See page 11
and Figure 2
Widgets
Select to access applications that extend the functionality of
TouchScreen
Security
Select the Security widget to view options related
arming/disarming the system, enabling/disabling security
zones, and viewing history logs recent security zone events
Settings
Select the Settings widget to access tools to modify the
TouchScreen configurations.
Cameras
Select the Cameras widget to view a live feed of all the
cameras in your security system.
Date/Time Bar
Displays the current date and time
Not applicable
Using the TouchScreen
Page 11 | August 17, 2010
Content Area
This area contains the interactive functionality of your TouchScreen. When you use or modify a
widget, this is where the tools and options are provided.
If the Content Area is black (showing nothing) this is because the system is not receiving A/C
power. The display is powered off to conserve battery life.
Home Screen
The Home screen is the default interface when the user accesses the TouchScreen screen. Return to
this screen at any time by pressing the Home button (center bottom of the TouchScreen).
Widgets
The widgets are applications that provide additional functionality through the TouchScreen. The
Security and Settings widgets are the only non-optional widgets. All other widgets can be enabled and
disabled from the Subscriber Portal. From the Subscriber Portal you can also do the following:
Reposition the order that widgets are displayed in the Content Area
Configure widgets that require it before being used
Note: Your updates will not be received at the TouchScreen if your device does not currently have
Internet access.
Using the TouchScreen
Page 12 | August 17, 2010
Security Status Header
The Security Status header displays in the upper left hand of the TouchScreen. It tells you whether
the system is armed or disarmed and other information. Touch this header to arm or disarm the
system.
During an alarm the Security Status header changes to show an Alarm state, such as ―ALARM |
OPEN – FRONT DOOR‖ or ―ALARM | MOTION – SEC ZONE 1‖.
Also, during troubles that would prevent arming (such as a monitored door or window being
opened) an announcement replaces the Arm/Disarm status. If you touch this header at that time, the
TouchScreen presents you will dialog to arm the system with the capability to turn off the problem
security zone.
During the Exit Delay, the header changes to announce ―ARMING IN <X> SECONDS‖ (where
<X> is the number of seconds before the system is armed).
During the Entry Delay, the header changes to announce ―ALARM IN <X> SECONDS‖ (where
<X> is the number of seconds before the system is armed).
System & Zone Trouble Header
The System & Zone Trouble header displays in the upper right hand of the TouchScreen. If only
displays when there is a connectivity (cellular, broadband, etc.) or power problem with the
TouchScreen, when a sensor goes down (such as due to a battery failure), or a sensor is being
tampered with (such as the cover being opened).
When a System & Zone header is displayed, click it to display the Troubles screen listing all current
troubles with TouchScreen and the sensors.
Table 5: System & Zone Trouble Header Messages
Component
Cause
Solution
AC Power Loss
TouchScreen is not receiving A/C
power.
The system is in Low Power Mode (see
page 9).
Confirm that the power adapter is
plugged into the TouchScreen.
Confirm that the power adapter is
plugged into an unswitched outlet.
Confirm that the unswitched outlet has
power.
Install the power adapter into another
outlet.
Using the TouchScreen
Page 13 | August 17, 2010
Table 5: System & Zone Trouble Header Messages
Component
Cause
Solution
Alarm communication
failed
TouchScreen is not accessing the
Internet through the local network, nor
does it have cellular connectivity.
Restore Internet connectivity as soon
as possible.
If the lack of cellular connectivity
persists, contact Customer Care.
Battery failure
Backup battery for the TouchScreen is
dead, and there is a loss of external
power.
After external power is restored, it takes
approximately 21 hours for the battery to
be fully charged.
When AC Power is restored the
battery will recharge. If not, have the
battery connection checked.
Battery Low
See Sensor Battery Low.
Confirm that the power adapter is
plugged into an unswitched outlet.
If A/C power is connected but has
been off for an extended period, the
battery could still be charging.
Battery Removed
Battery for the TouchScreen has become
detached
Open the battery cover and check the
battery connection.
Broadband connection
failed
TouchScreen is not accessing the
Internet through the local network, but
the device still has cellular connectivity.
Restore Internet connectivity as soon
as possible.
Cellular
communication failed
TouchScreen cannot communicate over
the cellular network.
If this problem persists, contact
Customer Care.
Communication
Jammed
TouchScreen has detected an attempt to
jam its communication with the sensors.
Most likely, someone is using a device
designed to scramble the radio frequency
(RF) signal of the sensors.
This could be a burglary in progress.
Lost Power
External power for the sensor or device
named in this alert is not connected.
Only applicable to devices that required
external power.
Restore power to the sensor or device
as soon as possible to avoid draining
the battery
Low Battery Detected
Battery for the identified sensor is low.
Replace the battery as soon as possible.
Needs Cleaning
Sensor named in this alert is dirty or
dusty
Clean the identified sensor
Using the TouchScreen
Page 14 | August 17, 2010
Table 5: System & Zone Trouble Header Messages
Component
Cause
Solution
Network connection
failed
No broadband or cellular connectivity to
the TouchScreen
Restore Internet connectivity as soon
as possible;
Contact Customer Care to report your
loss of cellular connectivity
Sensor Battery Low
Battery for the sensor named in this alert
is low. This is 2.75v for sensors and key
pads and 2.6v for key fobs.
Replace the battery as soon as possible
Sensor Communication
Failure
TouchScreen cannot communicate with
the identified sensor
Replace the battery
OR
Replace the sensor.
Sensor Communication
Jammed
TouchScreen’s communication with the
identified sensor is being jammed.
Most likely, someone is using a device
designed to scramble the radio frequency
(RF) signal of the sensors.
This could be a burglary in progress.
Sensor Lost Power
External power for the identified sensor
or device is not connected
Restore power to the sensor or device
as soon as possible to avoid draining
the battery
Sensor Needs Cleaning
Identified smoke detector is dirty or
dusty
Clean the identified smoke detector.
Sensor Tamper
Detected
Cover of the identified sensor has been
removed.
Check the identified sensor.
Sensor Test Button
Pressed
Test button for the identified sensor was
pressed
If a sensor test is not in progress,
check the identified sensor.
System Battery Low
TouchScreen has lost A/C power and is
on battery backup. The battery voltage is
3.7v, that is about 5% remaining power.
Complete loss of power to the
TouchScreen is imminent.
Check the A/C adapter.
Restore A/C power to the
TouchScreen as soon as possible.
System not ready to
Arm
Door or window is open.
Open the Security widget and check
the security zones, door or window
might be open
System Power Lost
TouchScreen has lost A/C power and is
on battery backup
Check the A/C adapter;
Restore A/C power to the
TouchScreen as soon as possible
Using the TouchScreen
Page 15 | August 17, 2010
Table 5: System & Zone Trouble Header Messages
Component
Cause
Solution
System Tampered
The back cover or battery cover of the
TouchScreen has been removed
Replace the cover as soon as possible.
System Upgrade in
Progress Message
Firmware update currently in progress
No action required;
Message will go away when the update
is completed.
System will not Arm
User entered an invalid keypad code
when attempting to arm the system
Reattempt to enter the security code.
Use the Settings widget to add, edit,
and delete keypad codes
Contact Customer Care.
Tamper Detected
Cover of the identified sensor or device
has been removed
Check the sensor or device.
Zone Swinger
Shutdown
A sensor has been too many times
resulting in alarms (default is one time).
No more alarms will be sent to central
monitoring for 48 hours or until the
security system is disarmed.
The Swinger Shutdown feature helps
prevent a runaway TouchScreen from
tying up the central station.
Disarm the system to stop the swinger
shutdown.
Contact customer care to find out the
maximum number of alarms sent to
central monitoring before swinger
shutdown for your system.
Managing Your System Security
Page 16 | August 17, 2010
Managing Your System Security
Understanding Arming Modes
You can arm the system by multiple scenarios:
Arm Away—Everybody leaving
Arm Stay—People are still active inside (see page 18)
Arm Night—Everybody going to bed (see page 19)
Different arming modes utilize different rules for when sensors are tripped and for Entry/Exit
delays. An Exit delay is a short period of time after the system is armed for you to leave the premises
(default 60 seconds). An Entry delay is a short period of time after a sensor is tripped at an Entry/Exit
door if the system is armed (default 30 seconds). You must enter a valid keypad code within the
Entry delay period to avoid sounding an alarm. Consult with your installer or Customer Care rep to
customize the Entry/Exit delays on your system.
Note: After the alarm sounds (or does not sound for the Alarm Transmission Delay period starts
(see page 20).
During Armed state and during the Entry Delay period, if the central system loses all connectivity
with your TouchScreen, an alarm is immediately sent to the central monitoring station. This prevents
an intruder from attempting to stop an alarm by destroying the TouchScreen. See Protection Against
Smash & Grab on page 28 for more information.
Arm Away Mode
The Arm Away mode is used when everyone is leaving the house. The following rules apply:
Alarm trips immediately if a monitored Perimeter zone (non-entry/exit door or window) is
opened.
Interior motion detectors are armed.
Entry/Exit zones start an Entry Delay
Exit Delay starts when the system is armed
Managing Your System Security
Page 17 | August 17, 2010
For the Arm Away mode, the Entry/Exit Delay, the following rules apply:
When armed, the system audibly beeps once per second announcing that the system is in the
Exit Delay period. During the last 10 seconds of the Exit Delay state, the system audibly
fast beeps (two beeps per second).
When an entry/exit zone is opened, the Entry Delay period sounds an audible beep each
second. The system beeps twice per second in the last 10 seconds of the Entry Delay
period. The keypad code must be entered during this period to avoid sounding an alarm.
A numerical countdown timer on the TouchScreen indicates how much time remains in the
Exit Delay.
If an entry/exit zone is faulted, restored and then faulted again prior to the end of the exit
delay then the Exit Delay is restarted. This only occurs once.
If no Entry/Exit Zone opens and closes during the Exit Delay, the Arming Mode reverts to
Armed Stay.
After Exit Delay, the Security Status header is relabeled Armed Away and sounds 2 short
beeps.
If an Entry/Exit zone is opened the Entry Delay period starts with an audible beep each
second. The system beeps twice per second in the last 10 seconds of the Entry Delay period.
The keypad code must be entered during this period to avoid sounding an alarm. During the
Entry Delay period, the motion detectors will not log events.
Managing Your System Security
Page 18 | August 17, 2010
Arm Stay Mode
The Arm Stay mode is used to arm the system when there are still people in the premises. The
following rules apply:
Alarm trips immediately if a monitored Perimeter zone (non-entry/exit door or window) is
opened.
Interior motion detectors not armed.
Entry/Exit zones start an Entry Delay
Exit Delay starts when the system is armed.
Exit Delay does not beep and is twice the length of Alarm Away mode
For the Arm Away mode, the Entry/Exit Delay, the following rules apply:
When an entry/exit zone is opened the Entry Delay period sounds an audible beep each
second. The system beeps twice per second in the last 10 seconds of the Entry Delay period.
The keypad code must be entered during this period to avoid sounding an alarm.
When the system is armed, the Exit Delay period starts, BUT there is no audible beep during
the Exit Delay period (as there is in Arm Away). The Exit Delay period is the time between
the system being armed and the alarms actually being activated. This gives the user time to
leave through an entry/exit security zone.
The Exit Delay period is twice as long as for the Arm Away mode, and there is no audible
alert during the countdown.
A numerical countdown timer indicates how much time remains in the Exit Delay period.
If an entry/exit zone is faulted, restored and then faulted again prior to the end of the exit
delay then the Exit Delay is restarted. This only occurs once.
After Exit Delay, the Security Status header is relabeled Armed Stay and sounds 3 short
beeps.
Managing Your System Security
Page 19 | August 17, 2010
Arm Night Mode
The Arm Night mode, is used when everyone is going to bed.
This mode works the same as Arm Stay except that there is no Entry Delay period. If an entry/exit
zone is opened, an alarm sounds immediately.
Note 1: There is still an Alarm Transmission Delay period (see page 20).
Note 2: There is still an Exit Delay period that works the same as in Arm Stay mode.
Managing Your System Security
Page 20 | August 17, 2010
Arming and Disarming the System
The Security status of your security system is displayed in the Security Status header.
Message the Security Status header
displays when the status is ―Armed‖.
Click to disarm the system.
Message the Security Status header
displays when the status is ―Disarmed‖.
Click to arm the system.
Disarming the System
When you enter an armed premises, an Entry Delay period starts:
The System Status Header changes to announce ―ALARM IN <X> SECONDS‖ (where
<X> is the number of seconds before the system is armed)
The TouchScreen beeps audibly once every second, until the last 10 seconds when it beeps
twice a second.
Enter a valid keypad code to disarm the system.
If a valid keypad code is not entered by the end of the Entry Delay period, an alarm sounds. From
the time an alarm sounds (or starts silently), for most reasons, you have 30 seconds (default) to enter
a valid keypad code to disarm the system and prevent an alarm being sent to the central monitoring
station. This is called the Alarm Transmission delay or the Abort Window.
Consult with your installer or Customer Care to understand the Alarm Transmission Delay that is
configured in your system. The Alarm Transmission Delay period prevents a report to the central
station if a valid keypad code system is not entered to disarm during the Entry Delay or any event in
which an alarm was triggered innocently. IMPORTANT: Emergency alarms (see page 27) and
smoke alarms are reported without an Alarm Transmission delay or an Entry Delay.After the Alarm
Transmission Delay period, you still have 5 minutes to disarm the system. If you do this and central
monitoring has not contacted you, central monitoring is notified that you have cancelled the alarm.
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To disarm the system from the TouchScreen:
1. Touch the Security Status header when it is in Armed state.
The Security Options screen is displayed with a keypad and the Arm System tab open.
OR
Touch the Security widget to display the Dashboard, then touch the Arm System tab:
2. Enter your security code and click Disarm.
The Security Status header displays that the system is disarmed.
To disarm the system remotely from the Subscriber Portal:
1. Click the Security Status header when it is in Armed state.
Or select SecurityDisarm from the toolbar.
A dialog is displayed:
2. Enter your keypad code and click Disarm.
3. The Security Status Header displays a countdown for the
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The Security Status Header changes to show that the system is disarmed. There is no Entry Exit.
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Arming the System
To arm the system from the TouchScreen or Key Pad:
1. Touch the Security Status header when it is in Disarmed state.
The Security Options screen is displayed with a keypad and the Arm System tab open.
2. Touch an Arming mode and enter your security code.
The Security Status header changes to display an Exit Delay countdown.
Special Rules:
If you selected the Arm Away mode, you have until the Exit Delay is over to exit the
premises.
Otherwise, the system is automatically armed in Arm Stay mode. There is still an Exit Delay
period for the other Arming modes as well, but they do not require that the door open and
close during the period.
If you open and shut an Entry/Exit door during the Exit Delay and then re-enter the
premise, the Exit delay restarts at 120 seconds. It will only do this one time.
If an Entry/Exit door is left open at the end of Exit Delay, the Entry Delay immediately
starts and, if the system is not disarmed, an alarm will sound.
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To arm the system remotely from the Subscriber Portal:
1. Click the Security Status header when it is in Disarmed state.
Or select SecurityArm from the toolbar.
A dialog is displayed:
2. Enter your keypad code.
3. Chose whether any of the monitored security zones will be turned off (bypassed) or turned on
(armed)
4. Choose the Arming Mode by clicking Arm Stay, Arm Away, or Arm Night (see Understanding
Arming Modes on page 16).
5. Click Arm Now.
6. The Security Status Header displays a countdown for the Exit Delay period.
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When the system is armed the Security Status Header immediately changes to show that state.
Cancelling the Arming Process
If you arm the system in Arm Away or Arm Stay mode, the Security Status header displays a
countdown of the number of seconds until the Exit Delay is over. You can choose to cancel the
arming process.
To cancel the arming process:
1. Touch the Security Status header while it is displaying a countdown.
The keypad is displayed.
2. Enter your security code to stop the arming process.
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Quickarming the System
Touch the Quickarm button on the lower front of the TouchScreen to immediately arm the system
in Alarm Away mode.
By default, Quickarming does not require a security code, but it can be configured to require it.
If you do not exit through an entry/exit security zone, the system arms in Alarm Stay mode. If a
non-entry/exit security zone is opened during the countdown, an alarm is tripped.
To configure Quickarming:
1. From the Settings widget (see Configuring the TouchScreen on page 5), select Touchscreen
Quickarm Button Configuration.
The Quickarm Button Configuration screen is displayed.
2. Select Quickarm Button Starts Quickarm to start arming the system in Alarm Away mode
immediately.
Select Quickarm Button Prompts for Arming to display the Security Options screen with a
keypad when the Quickarm button is pressed.
Note: This option makes the Quickarm button work the same way as touching the Security
Status header.
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Sending a Emergency Alarm
You can manually trip an alarm in the event of an emergency by clicking the Panic button.
To manually trip an alarm:
1. Press the Panic button on the lower front of the TouchScreen.
The Emergency screen is displayed.
2. Touch Fire to send an alarm to the Fire Station central monitoring station.
The TouchScreen sounds a repeating, high-pitched chime.
Touch Medical Panic to send an alarm to the Medical central monitoring station.
The TouchScreen sounds an audible, repeating, triple beep signal.
Touch Police to send an alarm to the Police central monitoring station.
By default the TouchScreen will not issue an audible signal. The TouchScreen displays a Police Panic In Progress
alert on the TouchScreen. Touch the alert to sound an audible, continuous, high-pitched chime.
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Protection Against Smash & Grab
Your security system communicates continuously (via Internet and cellular) with the monitoring
servers. There is always the possibility that an intruder will attempt to defeat your security system by
breaking in to the premises and destroying the TouchScreen. But this is the most futile method they
could use. Central monitoring contacts the authorities immediately if both of the following happens
while the system is armed:
• Perimeter sensor is faulted or the system starts the Entry delay (see Understanding Arming
Modes on page 16 for more information on Entry delays).
• Total communication with the TouchScreen is lost
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Managing Sensors
You cannot add or delete the sensors in your security system, but you can control how they appear in
reports and tool in your TouchScreen and the Subscriber Portal.
Disable a Sensor
You can turn a zone off, that is, have the zone not be monitored when the system is armed. This is
useful during periods when a sensor is being repaired. You can only turn a zone off when the system
is disarmed.
The system continues to log the activity of zones that are turned off in the Event History (see
Viewing Your Zone Event History on page 30).
To turn zones off:
1. Disarm the system (see Arming and Disarming and on page 20)
2. Touch the Security icon on the Home screen (see page 11).
The Dashboard is displayed. One of your camera views is displayed. Touch Next Camera to see the view from a
different Camera.
3. Touch the Turn Zone Off button for the zone to turn off the zone.
4. Touch the Turn Zone On button for the zone to be monitored for alarms.
The buttons are toggled between Turn Zone On and Turn Zone Off as you touch them.
If some zones are turned off, the Security Status header reports this when the system is
disarmed.
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Viewing Your Zone Event History
When something occurs at a zone, whether or not the system is armed, or the zone is turned off, the
security system logs an event.
To view the Zone Event History:
1. Touch the Security widget on the Home screen.
The Dashboard is displayed. One of your camera views is displayed. Touch Next Camera to see the view from a
different Camera.
2. Touch the History tab.
The Zone Event History is displayed.
Table 6: Zone Activity Events
Description
/
An Open/Closed doorway
/
An Open/Closed window
/
Motion detected / no motion since last detected motion
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Changing the Order that Security Zones are Listed in the
TouchScreen
If you have a lot of sensors, you might have to scroll down to see them all in screens that manage
and report on security zones. You can designate more important sensors to always be listed at the
top of screens and reports.
To change the order that zones are listed in the TouchScreen screens:
From the Settings widget (see Configuring the TouchScreen on page 5), touch Sensors & Zones
Change Zone Order.
The Change Zone List Order screen is displayed.
From this screen you can move items up and down in all lists that display order. For example, if
you touched To Top in the zone Window, that zone would move from the bottom of the list to
the top.
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Managing Cameras
You can have up to six cameras connected to a TouchScreen at a time. Each camera has a name
assigned to it when it is added. Each camera can also be associated with a sensor so that it takes a
series of pictures when an alarm is tripped by the sensor.
IMPORTANT: The camera images are accessible to the TouchScreen device and (for one of the
cameras) to the Subscriber Portal. NOTHING ELSE. Service Provider tools do not have access to
these images.
You can configure the following details for each camera:
Change the name of a camera as it appears in reports on the TouchScreen and in the
Subscriber Portal.
Assign, reassign, and unassign a camera to a sensor so that it takes a series of pictures when
an alarm is tripped by the sensor (see the following page)
To change the name of a camera (as displayed in the TouchScreen and Subscriber Portal):
1. From the Settings widget (see Configuring the TouchScreen on page 5), touch Cameras Edit a
Camera.
The Edit a Camera screen is displayed showing a label and a captured image of all the camera views.
2. Touch the image or label of the camera to select it.
The details of the selected camera are displayed.
3. Touch the Camera Name fields to display a keyboard screen and rename the Camera zone. Click
Done to accept your changes.
To assign a camera to a security zone so that it takes a series of pictures whenever an alarm
is tripped by the security zone:
1. From the Settings widget (see Configuring the TouchScreen on page 5), touch Cameras Edit a
Camera.
The Edit a Camera screen is displayed showing a label and a captured image of all the camera views.
2. Touch the image or label of the camera to select it.
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The details of the selected camera are displayed.
3. Touch the Associated Zone fields to display menu of options for assigning the camera to a
security zone. See Table 7.
4. Touch Next.
The Edit a Camera screen is displayed showing a label and a captured image of all the camera views.
Table 7: Associated Zone Menu Options for Cameras
Arming Mode
Description
Default Camera
Not used at this time. Currently, this option is functionally the
same as Unassigned to Zone.
Unassigned to Zone
This camera is not associated with another sensor
<Security zone name>
This camera is associated with the selected zone. It will take a
series of pictures automatically when the zone trips an alarm,
whether or not the alarm is ultimately sent to the central
monitoring station.
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Testing Your Alarms
You must test your security system at least once per week to ensure that it is in working dependably.
Once per month, it is imperative that you do the following:
• Test your alarm capability
• Review the signal strength of the TouchScreen to your Internet router and the cellular
receivers (see page 39)
• Test your connectivity to the Internet and cellular servers (see page 39)
When testing your alarms, you can choose to report your alarms to central monitoring to ensure end-
to-end integrity. By default, the system lets you test the reliability of your alarms without sending a
signal to central monitoring.
To test your alarms:
1. From the Settings widget (see Configuring the TouchScreen on page 5),
touch Security Alarm Test.
The Alarm Test Options screen is displayed.
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2. To have your test alarms reported to central monitoring, touch Disabled.
The button changes to
Enabled
. Your test alarms will be sent to central monitoring.
Note: If the Enabled button is already displayed, touch Enabled to choose to have your test
alarms NOT sent to central monitoring.
IMPORTANT: If you enable Send Test Alarm Messages, contact your central monitoring station
and tell them you are testing your system.
The Alarm Test Checklist is displayed.
3. Ensure all the security zones are unfaulted (that is, doors and windows closed, motion detectors
not showing motion, etc.)
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When the security zones are ready for testing, “Ready to Arm” is displayed under the Arm button.
4. Touch Arm.
Your security system is armed in the special Test mode. The Exit Delay is only 10 seconds long. Motion sensors are
turned off (not tripping alarms but recording events) until an Entry/Exit security zone is faulted.
The Arm button changes to a System Armed notice.
5. Touch Next.
The Alarm Test screen is displayed.
6. Open and close an Entry/Exit door.
The Entry Delay period starts (default 30 seconds). The TouchScreen begins beeping once per second. The beeping
speeds up to twice per second in the last 10 seconds of the Entry Delay period. The motion detectors are turned on.
Note: To mute the siren, touch Mute Siren. This is not recommended. Ensuring that your siren
is in working order is an important part of the test.
After the end of the Entry Delay period ends, the siren sounds (unless you muted it) and the Entry/Exit zone you
faulted is marked with an alarm tag.
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7. Fault each additional alarm and ensure that it is marked as alarm (see Table 8).
Table 8: Sensor Testing Operations
Sensor
Testing Process
Door/Window
Open and close the door or window.
Motion Detector
Avoid the motion detector’s view for three minutes after arming the system,
then walk in front of it.
Smoke Detector
Press and hold the sensor’s ―Test‖ button until the siren sounds, approx 10
seconds.
Glass Break Detector
Use a glass break simulator.
Key Fob
Arm and disarm system with the key fob
Key Pad
Arm and disarm system with the key pad
The TouchScreen notes that each sensor communicated an event to the TouchScreen and initiated an alarm.
8. After all the alarms have been faulted and the system has noted it, touch Disarm.
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9. Touch Next.
The Review Alarms screen is displayed showing a history of the zones in your system.
10. Review the zone event history.
11. Ensure you have received any configured alerts via email or SMS.
12. If you enabled Send Test Alarm Messages, contact the central monitoring station Test number to
ensure that they received all the generated alarms. If all the alarms were received successfully, tell
them that you are no longer testing alarms.
13. Touch Next to return to the Settings menu.
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Managing Connectivity Between the TouchScreen and the Central
Monitoring Stations
The TouchScreen is constantly communicating with central monitoring stations. It connects via your
service provider using broadband. It also connects to a cellular network if your Internet connectivity
goes down. The TouchScreen can connect to your service provider’s modem through a cable or Wi-
Fi (wirelessly).
Viewing Signal Strength
To view the current signal strength of the TouchScreen’s Wi-Fi connection to your service
provider’s modem:
1. From the Settings widget (see Configuring the TouchScreen on page 5), touch Advanced Settings
Wi-Fi & Cellular Signal Strength.
The Wi-Fi and Cellular Signal Strength screen is displayed, graphically displaying the detected signal strength of the
Wi-Fi connection to the router and the GPRS connection to the cellular network.
Figure 3: Wi-Fi & Cellular Signal Strength Displays
2. If your Wi-Fi connection is weak, try moving the TouchScreen closer to the Internet router.
If your cellular signal is weak, try moving the TouchScreen to another part of the house where it
can obtain a stronger signal.
Testing Your Connectivity
The TouchScreen can test its connectivity to the Internet and cellular networks.
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To test the TouchScreen connectivity:
1. From the Settings widget (see Configuring the TouchScreen on page 5), touch Advanced Settings
Connectivity.
The Connectivity menu is displayed.
2. Touch Test Connectivity.
The Wi-Fi and Cellular Signal Strength screen is displayed.
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Configuring a New or Reset Security Network Router to Work
within the Security Network
When the security network was originally installed, the Installer performed various procedures to
―activate‖ your network for use. One of those procedures was to configure your security network
router for use by the TouchScreen.
Use this procedure either of the following is true:
The security network router has been swapped with a new one.
The security network router is connected to the TouchScreen wirelessly and has been reset
to its original factory defaults by depressing the reset button for 15 seconds
This procedure resets the following attributes on the security network router for the TouchScreen to
use it:
Username and password
Service Set ID (SSID) for 802.11 (WPA 2) access
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To reconfigure the security network router for use by the security system:
1. From the Settings widget (see Configuring the TouchScreen on page 5), touch Advanced Settings
Connectivity.
The Connectivity menu is displayed.
2. Touch Reset Router From Factory.
The Rest Router From Factory screen is displayed.
3. Touch Next.
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The Rest Router From Factory Checklist screen is displayed.
4. Perform the steps listed on the screen in order.
5. Touch Next.
The Ethernet Adapters screen is displayed. The TouchScreen reconfigures the router so that it can securely use it as the
hub of the security network.
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Managing Connectivity Between Your Home Devices and the Internet
You home network accesses the Internet through your security network router DMZ. The router’s
DMZ selectively exposes your home network to the Internet.
By default, your home network can access the Internet, but entities in the Internet cannot access
computers and devices in your home network. This can be a problem for certain types of computing
and also for using entertainment systems to watch movies, play games, etc.
Figure 4: Security Network Router Blocks Access to Your Home Network from the Internet
(Default)
You can choose to have your security network router expose your home network to devices in the
Internet (see Figure 5).This will not change your security network’s protection from outside entities.
If your home network is exposed to Internet entities, you can choose to hide it (see page 47).
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Figure 5: Security Network Router Can Permit Access to Your Home Network from the Internet
To permit access to your home network router from the Internet:
1. From the Settings widget (see Configuring the TouchScreen on page 5), touch Advanced Settings
Connectivity.
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The Connectivity menu is displayed.
2. Touch Expose Personal Router to Internet.
The Expose Personal Router to Internet screen is displayed.
3. Touch Next.
The Personal Router Setup screen is displayed.
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4. Touch Next.
The Search for Devices screen is displayed. When an available router is located that is connected to the security network
router by an Ethernet cable, the Located Devices screen is displayed.
The available routers are listed by MAC address.
5. Touch the MAC address of the router that needs to be exposed to the Internet.
6. Touch Next.
The Configured Router screen is displayed. The TouchScreen configures the security network router to expose the
selected router (and the home network devices connected to it) to the Internet.
To hide access to your home network router by the Internet:
See Figure 4 on page 44.
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1. From the Settings widget (see Configuring the TouchScreen on page 5), touch Advanced Settings
Connectivity.
The Connectivity menu is displayed.
2. Touch Hide Personal Router to Internet.
The Hide Personal Router to Internet screen is displayed.
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3. Touch Next.
The Configuring Router screen is displayed.
The TouchScreen reconfigures the security network router DMZ to hide any connected router from access by entities in
the Internet.
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Managing the Passcodes in your Security System
Your security system provides the following default keypad codes:
Master
Guest (a ―Guest‖ permission-level)
Duress (see Understanding the Duress Keypad Code on page 52)
You can add additional keypad codes for
See Table 9 on page 51 keypad code types.
Managing your Keypad Codes
To manage your keypad code:
From the Settings menu (see Configuring the TouchScreen on page 5), touch Security Manage
Keypad Codes.
The Manage Keypad Codes screen is displayed.
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From this screen you can modify your keypad codes or add new ones.
To add a new keypad code:
From the Manage Keypad Codes screen, touch Add Keycode.
The Add Keypad Code screen is displayed.
Table 9: Keypad Code Permission Levels
Arming Mode
Description
Standard
User can am.
Arm Only
User can arm the system in any of the three modes
Guest
User can arm and disarm the system
To modify a keypad code:
From the Manage Keypad Codes screen, touch Edit.
The Edit Keypad Code screen is displayed.
Note: You cannot change the Permissions level of a keypad code.
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Understanding the Duress Keypad Code
The Duress keypad code is used to if an intruder forces you to disarm your system or access your
security settings. Rather than entering your keypad code, enter the Duress keypad code. When you
do this, you will be granted full access to your TouchScreen, but a silent alarm is immediately sent to
the central monitoring station and police are dispatched.
By default, the Duress Code is disabled.
To enable and manage your Duress keypad code:
1. From the Settings menu (see Configuring the TouchScreen on page 5), touch Security Manage
Keypad Codes.
2. The Manage Keypad Codes screen is displayed.
3. From this screen you can modify your keypad codes or add new ones.
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Managing Your Secret Word
When an alarm is sent to a central monitoring station, they will attempt to contact you to verify that a
true emergency is occurring. When you answer, they will ask for your secret word as an additional
verification.
To view and modify your secret word:
1. From the Settings menu (see Configuring the TouchScreen on page 5), touch Advanced Settings
Security Secret Word.
The Set Security Secret Word screen is displayed.
2. To change the secret word, touch the Secret Word field (square area).
A keyboard is displayed that enables you to change the secret word.
3. Click Done to save your changes.
Click Cancel to cancel the change operation.
View Your Security Account Information
To view your account information:
1. From the Settings widget (see Configuring the TouchScreen on page 5), touch Advanced Settings
Account Information.
The Validate Account Information screen is displayed.
2. Go to the Subscribers Portal to modify your account information, or contact Customer Care.
Touch Next to return to the Settings menu.
Maintaining and Configuring the TouchScreen Device
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Maintaining and Configuring the TouchScreen Device
You can configure the way the TouchScreen device displays your security information.
Reboot the TouchScreen
Occasionally, a problem might arise that could be solved by rebooting the TouchScreen.
To turn the TouchScreen off and on:
1. From the Settings menu (see Configuring the TouchScreen on page 5), touch Advanced Settings
Reboot Touchscreen.
The TouchScreen turns itself off and back on.
2. Touch Reboot Touchscreen.
The TouchScreen turns itself off and back on.
Maintaining and Configuring the TouchScreen Device
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Configuring the Screen Brightness Settings
There are several options for configuring the TouchScreen’s screen brightness:
Dim the default setting from level 10 (the brightest and the default setting) to level 1 (the
dimmest).
Have the screen dim automatically to a preconfigured setting after a configured period of
inactivity
Have the screen dim automatically each day at a set time, and then brighten at a set time
(nighttime setting).
To configure the default screen brightness:
1. From the Settings menu (see Configuring the TouchScreen on page 5), touch TouchScreen
Screen Configuration.
The Screen Configuration screen is displayed.
2. Touch Screen Brightness.
A control allows you to set the brightness level from
1
-
10
(default 10).
To configure the screen to dim after a period of inactivity:
Note: When a user touches the screen, it will brighten to its default brightness level.
1. From the Settings menu (see Configuring the TouchScreen on page 5), touch TouchScreen
Screen Configuration.
The Screen Configuration screen is displayed.
2. Touch Automatic Screen Dimming.
A couple of controls are provided that allow you to set automatic dimming level and the amount of idle time for the
TouchScreen to wait before dimming.
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The Idle Timeout maximum is 30 minutes. It decreased in increments of 5 minutes.
To have the screen never dim due to inactivity, set the Dimming Level to 10.
To configure the screen to dim during a set time period:
Note 1: When a user touches the screen, it will brighten to its default brightness level.
Note 2: At the set time range, the screen will dim to its lowest setting (1).
1. From the Settings menu (see Configuring the TouchScreen on page 5), touch TouchScreen
Screen Configuration.
The Screen Configuration screen is displayed.
2. Touch Screen Nighttime Settings.
Some controls are provided. See Table 10.
Table 10: Screen Nighttime Settings Controls
Control
Description
Backlight off at night
Yes
The screen will dim during the configured time range
No
The screen will not dim during the configured time period. If it is
configured to dim after a period of inactivity, that will still happen.
Backlight off time
Time that the screen automatically dims to level 1.
Backlight on time
Time the screen automatically brightens to default level.
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Configuring the Screensaver
You can configure the TouchScreen to display a screen saver after the device has been inactive for
some period of minutes.
To configure the TouchScreen screensaver:
From the Settings menu (see Configuring the TouchScreen on page 5), touch TouchScreen
Screensaver Configuration.
The Screensaver Configuration screen is displayed.
From this screen you can choose (among others) to have your screensaver display:
A slideshow of photos from your Photo widget
Information from your Weather widget
News headlines from your News widget
Configuring the Tones and Volume Levels
To set the tones that the TouchScreen uses when zone events occur:
From the Settings menu (see Configuring the TouchScreen on page 5), touch
TouchScreen Sound Configuration.
The Sounds Configuration screen displayed.
From this screen you can change the tones the TouchScreen plays when an Entry/Exit door is
opened and closed. You can also change the tones played when someone walks in front of a motion
detector.
To set the tones that the TouchScreen uses when zone events occur:
From the Sounds Configuration screen, touch the Volume tab.
The Volume screen is displayed.
From this screen you cause the TouchScreen tones to be louder or quieter.
Maintaining and Configuring the TouchScreen Device
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Cleaning the TouchScreen Screen
The TouchScreen can be hard to clean without accidentally pressing buttons; even accidentally
arming or disarming the system.
To clean the TouchScreen screen:
1. From the Settings menu (see Configuring the TouchScreen on page 5), select Touchscreen Clean
Screen.
The Clean Screen is displayed.
2. Touch Clean Screen for 30 Seconds to display the Cleaning screen.
You have 30 seconds to clean the touchscreen without fear of pressing buttons.
Maintaining and Configuring the TouchScreen Device
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Viewing Technical Specifications of Your TouchScreen
From the Settings menu (see Configuring the TouchScreen on page 5), touch About.
The About This Touchscreen screen displayed.
Table 11: ‘About This Touchscreen’ Details
Arming Mode
Description
Version
Current firmware version installed on your TouchScreen
Wi-Fi IP Address
Internet Protocol address assigned to your TouchScreen by your router to
communicate with it wirelessly
Note: This value might change if you reset your router to factory defaults.
Ethernet IP Address
Internet Protocol address assigned to your TouchScreen by your Internet
Service Provider’s modem to communicate with it directly (not wirelessly)
Note: This value might change if you reset your modem to factory defaults.
CPE ID
Unique identification code for your TouchScreen
Wi-Fi MAC Address
Media Access Control address of the adapter your TouchScreen uses to
wirelessly connect to your Internet Service Provider
Ethernet MAC
Address
Media Access Control address of the adapter your TouchScreen uses to connect
directly (not wirelessly) to your Internet Service Provider
Cellular SIM Card Id
Unique identification code used by your TouchScreen’s cellular service provider
to connect your device to the central monitoring stations when broadband
service is unavailable
Appendix A: Using the Key Pad
Page 60 | August 17, 2010
Appendix A: Using the Key Pad
A key pad is a wireless peripheral that lets you perform certain
TouchScreen functions in additional locations in your premises. For
example, you could install a key pad near a less-used entry or in an upstairs
bedroom to ensure its Emergency Alarm feature is always readily
accessible. The following TouchScreen functions can be performed from
the key pad:
Check the current system status (armed, disarmed, or ―not ready‖)
Arm the system in Arm Away mode or Arm Stay mode ( page 16
for an explanation of arming modes)
Disarm the system
Send a silent Panic alarm for police assistance.
Checking System Status
Press the button to light the LED to show the current status of the security system. The
button lights to show the current status of the security system.
Green for three seconds if the system is disarmed.
Red for three seconds if the system is armed.
Orange for three seconds if the system is not ready to be armed (for example, a door is
open.
Arming the System
From the key pad, you can arm your system in Arm Away mode or Arm Stay. Arm Night mode must
be performed from the TouchScreen or Subscriber Portal.
Appendix A: Using the Key Pad
Page 61 | August 17, 2010
Arm Away Mode
Enter a valid keypad code followed by the button to arm the system in Arm Away mode (no one
still in the premises). See page 16 for an explanation of this arming mode.
The button turns red for 3 seconds to indicate that the Exit Delay has started (default 30
seconds—TouchScreen beeps during this period). If the system is not ready (because, for example, a
door or window is opened) the button flashes orange seven times.
Arm Stay
Enter a valid keypad code followed by the button to arm the system in Arm Stay mode (there are
still people within the premises). See page 18 for an explanation of this arming mode.
The button turns red for 3 seconds to indicate that the Exit Delay has started (twice as long as
the period configured for Arm Away—up to 120 seconds with no beeping from the TouchScreen). If
the system is not ready (because, for example, a door or window is opened) the button flashes orange
seven times.
Disarming the System
Enter a valid keypad code followed by the button to disarm the system. This Disarm works the
same as though you performed this operation from the TouchScreen (see page 20).
Sending an Emergency Police Alarm
Press and hold the button for about 2 seconds to send a silent alarm to central monitoring for
police assistance.
The button flashes orange to indicate that the alarm has been sent. The TouchScreen will not
react in any way, nor will any siren sound, but if you check the History tab on the Security widget,
you are able to see that an alarm was sent. Additionally, Contact persons will receive email and SMS
notifications if they are configured to do so.
Appendix A: Using the Key Pad
Page 62 | August 17, 2010
Mounting the Key Pad
To mount a key pad to the wall:
1. Use a Phillips screwdriver to remove the faceplate from the front
of the key pad (Figure 6).
Behind the circuit board, four holes are visible at the back of the device.
Figure 6
2. Place the key pad on the wall where you want it located, and use a pen to mark the location of
the four holes.
3. Install four screws in the locations marked on the wall. Do not screw them in all the way.
4. Affix the key pad to the installed screws.
5. Replace the faceplate to the front of the key pad.
Changing the Batteries in the Key Pad
To replace the batteries in the key pad:
1. With a Phillips screwdriver, remove the screw from the battery cover in
the back of the key pad and remove the cover.
2. Find the two supplied CR2 3-volt lithium batteries and install them
positive end up.
3. Replace the battery cover.
Appendix B: Using the Key Fob
Page 63 | August 17, 2010
Appendix B: Using the Key Fob
A key fob is a wireless peripheral that lets you perform certain TouchScreen
functions in additional locations in your premises.
Check the current system status (armed, disarmed, or ―not ready‖)
Arm the system in Arm Away mode or Arm Stay mode ( page 16
for an explanation of arming modes)
Disarm the system before entering the premises
Send a silent Panic alarm for police assistance
Checking System Status
1. Press the button to light the LED to show the current status of the security system.
2. The LED flashes red once to indicate that it has contacted the system then:
Lights green for three seconds if the system is disarmed.
Lights red for three seconds if the system is armed.
Lights orange for three seconds if the system is not ready to be armed (for example, a door
is open.
Appendix B: Using the Key Fob
Page 64 | August 17, 2010
Arming the System
From the key pad, you can arm your system in Arm Away mode or Arm Stay. Arm Night mode must
be performed from the TouchScreen or Subscriber Portal.
Arm Away Mode
Press the button for about 2 seconds to arm the system in Arm Away mode (no one still in
the premises). See page 16 for an explanation of this arming mode.
The LED flashes red once to indicate that it has contacted the system then lights red for one second. The Exit Delay
starts (default 30 seconds—TouchScreen beeps during this period).
Arm Stay
Press the button for about 2 seconds to arm the system in Arm Stay mode (there are still
people within the premises).See page 18 for an explanation of this arming mode.
The LED flashes red once to indicate that it has contacted the system then lights red for one second. The Exit Delay
starts—twice as long as the period configured for Arm Away (up to 120 seconds with no beeping from the
TouchScreen).
Disarming the System
Before entering the premises in Armed state, press the button for about 2 seconds to
disarm the system without entering the premises.
The LED flashes green once to indicate that it has contacted the system then lights green for one second indicating that
the system is disarmed.
Appendix B: Using the Key Fob
Page 65 | August 17, 2010
Sending an Emergency Police Alarm
Press and hold the button for 3 seconds to send a silent alarm to central monitoring for police
assistance. The LED flashes orange to indicate that the alarm has been sent. The TouchScreen will
not react in any way, but if you check the History tab on the Security widget, you are able to see that
an alarm was sent. Additionally, Contact persons will receive email and SMS notifications if they are
configured to do so.
Changing the Batteries in the Key Fob
To replace the batteries in the key pad:
1. Holding the key fob in one hand, carefully insert the tip of a flat-
head screwdriver into the casing seam.
2. Push lightly and twist the screwdriver handle.
3. Find the supplied CR2032 3-volt lithium battery.
4. Remove the circuit board and rubber button pad from the key
fob casing.
5. Insert the battery in the battery slot positive side away from the
circuit board.
6. Replace the circuit board in the key fob casing.
Appendix C: Device Installation and Maintenance
Page 66 | August 17, 2010
Appendix C: Device Installation and Maintenance
Battery Requirements
Table 12: Device Batteries
Device
Device Type
Batteries
Model
Type
Quantity
TouchScreen
Central Controller
P5 TS
4 volt
Lithium
1
Door/ Window Sensor
Sensor
CR2
3 volt
Lithium
1
Motion Detector Sensor
CR123A
3
Glass Break Detector
CR123A
1
Smoke/Heat Detector
CR123A
2
Key Fob
Peripheral
CR2032
2
Key Pad
CR2
2
Camera
N/A (A/C power adapter)
Appendix C: Device Installation and Maintenance
Page 67 | August 17, 2010
Installation Information
TouchScreen Installation Options
The TouchScreen can be positioned on a flat surface or mounted to the wall (see page 69). Wherever
the TouchScreen is placed, ensure that it is in a location where its sirens and other audible signals can
be clearly heard by the occupants. Additionally, the TouchScreen should be located where someone
entering the premises can easily access it to disarm it. Finally, the TouchScreen must be placed near
an unswitched wall outlet (not controlled by a light switch).
Positioning the TouchScreen on a Flat Surface
The TouchScreen can be positioned on a flat surface.
Recommendations:
Position the TouchScreen on a flat surface that is not subject to vibrations or wobbles.
Ensure the flat surface is not subject to traffic that could topple it or bump the
TouchScreen.
Do NOT position the TouchScreen near a cordless phone stand or microwave as these
devices could interfere with the communication with the sensors.
To position the TouchScreen on a flat surface:
1. Insert the A/C adapter into the bracket.
Appendix C: Device Installation and Maintenance
Page 68 | August 17, 2010
2. Remove the center screw from the wall outlet.
3. Plug the TouchScreen’s A/C adapter into the TOP plug
of the wall outlet, and replace the center screw through
the bracket hole.
4. Use a P1 Phillips screwdriver to
install the (4) screws for the
TouchScreen stand.
Appendix C: Device Installation and Maintenance
Page 69 | August 17, 2010
5. Connect the A/C adapter cable
to the back of the TouchScreen,
working the cord through the
stand.
6. If the installation plan does not
involve the TouchScreen
connecting to the customer’s
network wirelessly, then connect
an Ethernet cable to the
TouchScreen and the uControl-
dedicated router.
Mounting the TouchScreen on the Wall Mount
Rather than placing the TouchScreen on a table,
desk, or counter, the device can be mounted on
the wall using the wall mount.
Note: See page 72 for how to remove the
TouchScreen from the wall mount.
Appendix C: Device Installation and Maintenance
Page 70 | August 17, 2010
To mount the TouchScreen to the wall:
1. Insert the A/C adapter into the bracket.
2. Remove the center screw from the wall outlet.
3. Plug the TouchScreen’s A/C adapter into the
TOP plug of the wall outlet, and replace the
center screw through the bracket hole.
4. As shown in Figure 7:
a. Cut a hole in the wall near an unswitched wall outlet (not controlled
by a light switch).
b. Drill a hole under the cut-out and work the A/C cable into the hole
and out of the cut-out/
Figure 7
Appendix C: Device Installation and Maintenance
Page 71 | August 17, 2010
5. Use the included screws to affix the wall mount
to the wall over the cut-out (Figure 8).
6. Attach the TouchScreen to the wall mount by
aligning the wall mount protuberances to the
holes in the back of the TouchScreen (Figure
9).
Figure 8
Figure 9
7. After the TouchScreen has been
attached to the wall mount, slide it
down to secure it in place.
Appendix C: Device Installation and Maintenance
Page 72 | August 17, 2010
Separating the TouchScreen from the Wall Mount
To remove the TouchScreen from the wall mount:
1.
2.
Appendix C: Device Installation and Maintenance
Page 73 | August 17, 2010
Recommendations for Sensor Installation and Placement
Door/Window Sensors and Glass Break Detectors
Install door/window sensors and/or glass break detectors at every possible location of entry, both
upstairs and down.
Glass Break Detectors
For best detector performance, select a mounting location that is:
Within 7.6 m (25ft) of the protected glass
Within clear view of the protected glass
On the same wall as the protected glass
At least 2 m (6.5ft) from the floor
At least 1 m (3ft) from forced-air ducts
At least 1 m (3ft) from sirens or bells greater that 5 cm (2in.) in diameter
On a window frame if any heavy window covering is present
Avoid mounting the detector in the following locations:
In a corner
On free standing post or pillars
In rooms with noisy equipment such as air compressors, bells/ door bell, and power tools
In bathrooms (a slamming toilet seat will easily fault a glass break detector)
Appendix C: Device Installation and Maintenance
Page 74 | August 17, 2010
Motion Detectors
When placing motion detectors, anticipate traffic patterns:
The lanes of traffic most used by people in your home are also those most likely to be used
by intruders
Foyers, stairways, hallways, and entrance-ways are excellent locations for a motion detector.
Do not place motion detectors at the end of hallways where an intruder will be walking
directly toward or away from the detector. For best coverage, mount the motion so that the
likely direction of intruder motion is across the motion detector’s pattern.
A motion detector facing the following can cause false-alarms or failures in detection:
Direct sunlight
Cold drafts
Windows
Uninsulated walls
Heat sources such as fireplaces and heating vents
Moving objects such as fans
Air conditioning vents
Glass furniture
Obstructions such as curtains, plants, large furniture, doors
Note: Free roaming pets pose special problems for motion detectors. Your installer has been trained
to help you configure your installation to address your specific pet needs.
Appendix C: Device Installation and Maintenance
Page 75 | August 17, 2010
Smoke Detector Installation Recommendations
The National Fire Protection Association (NFPA) recommends the following for the number and
placement of smoke detectors.
Place smoke alarms as follows:
In every bedroom, in hallways, and on every level of the premises, including the attic and
basement.
High on a wall or on a ceiling (because smoke rises)
If a smoke detector is placed on a ceiling, position at least 4 inches (12 cm) from the wall.
Be careful about placing smoke detectors within 20 feet of a cooking appliance.
Smoke alarms are an important part of a home fire escape plan.
For maintaining your smoke detector:
Test alarms at least monthly by pushing the test button.
Replace batteries in all smoke alarms at least once a year. If an alarm ―chirps,‖ warning the
battery is low, replace battery right away.
Replace all smoke alarms when they are ten years old or sooner if they do not respond
properly when tested.
Additionally we recommend:
Maintain a 3 foot (about 1 meter) distance from air supply & return vents
DO NOT install smoke detectors in a garage or near furnaces.
Install at least 6 m (20ft) away from kitchens or other areas where combustion particles are
present.
Install smoke detectors at least 2.5 m (8ft) away from bathrooms.
DO NOT install in dirty, dusty, or insect infected areas.
DO NOT install near areas fresh air inlets or returns or excessively drafty areas. Heating/
A/C vents, fans, and fresh air intakes can drive smoke away from smoke detectors.
Remember that dead air spaces may prevent smoke from reaching a smoke detector.
Appendix C: Device Installation and Maintenance
Page 76 | August 17, 2010
Camera Installation Recommendations
Camera views are accessible to TouchScreen users and family members who log into the Subscriber
Portal. When placing cameras, consider whether what they a monitoring poses any privacy issues.
System Limitations
Your security system is designed to provide continued protection in the case of a temporary loss of
power or Internet connectivity. Still, no alarm system can guarantee protection from burglary or fire
in every case. Test your system once a week to be sure it is working as expected (see Testing Your
Alarms on page 34). Pay attention to the following:
• It is possible to hear the alarms clearly when you are sleeping, or in all parts of the house?
• Are there unprotected points of entry?
• Are there locations of the house that are separated from all the smoke sensors by a closed
door?
• Are there sensors on all levels of the house?
• Have you changed your keypad codes recently to prevent someone from figuring one of
them out?
Also, you are alerted if the security system loses all connectivity to Internet and cellular service;
however, such an event will make it impossible for your system to send alarms during that time.
Finally, your security system might make you eligible for reduced insurance premiums. Still, a security
system is no substitute for insurance, and a security system cannot compensate you for any loss of
life or property. For this reason, all sensible safety precautions for preventing fire and intruders are
still necessary.
Appendix C: Device Installation and Maintenance
Page 77 | August 17, 2010
Emergency Preparation
Do not wait until an emergency occurs to make a plan. Talk to each other about what each person
should do in an emergency. For example:
• Learn your security system. Get to know how to arm and disarm it and what to do when the
authorities or central monitoring calls.
• Make sure everyone (who should know) knows the Secret Word, when to use it, and that it
should not be shared.
• Understand the difference between your keypad code and the Duress code.
• Understand that you should never enter the premises if you hear an alarm. Call police from a
cell phone or a neighbor’s phone.
• Make a plan for how to leave the house in the case of an emergency. Establish multiple
routes and consider how the routes should be different based on the emergency.
• Save yourself first! Do not stop to rescue any possessions.
• Do not open a door if the handle is hot.
• Agree on a single outdoor location for everyone to meet.
• Call the fire department or police from a neighbor’s phone.
Use the rest of this page to draw or write multiple escape plans for each member of the family.
Appendix D: Quick Reference Tables
Page 78 | August 17, 2010
Appendix D: Quick Reference Tables
This section provides tables that list the ranges and default settings for features in your security
system. The tables are grouped in the following categories:
System & Security settings
TouchScreen device settings (81)
Advanced system settings (81)
Table 13: System & Security Settings Ranges & Defaults
Feature
Comments
Ranges & Defaults
Exit Delay
The time allotted for the customer to exit the premises
when the security system is armed;
The Exit Delay for Arm Stay and Arm Night modes is
twice the configured Exit Delay up to120 seconds.
Default: 60 seconds
Range: 30 seconds to 99
seconds
Exit Delay Progress
Annunciation
TouchScreen beeps once per second. Twice/second
during the last 10 seconds.
Disabled for Arm Stay & Arm
Away.
This feature is not configurable.
Exit Delay Restart
Entry/Exit zone is faulted, restored and then faulted
again prior to the end of the exit delay, then Exit Delay
restarts.
One time only.
This feature is not configurable.
Exit Error
If an Entry/Exit door is left open at the end of Exit
Delay, the Entry Delay starts and, if the system is not
disarmed, an alarm sounds.
This feature is not configurable.
Unvacated Premises
During Arm Away, if no Entry/Exit Zone opens and
closes during the Exit Delay, the Arming Mode reverts
to Armed Stay.
This feature is not configurable.
Entry Delay
The time allotted for the customer to disarm the
system after tripping an Entry/Exit security zone.
Default: 30 seconds
Range: 30 to 99 seconds
Entry Delay Progress
Annunciation
TouchScreen beeps once per second Twice/second
during the last 10 seconds.
This feature is not configurable.
Disarm
Enter a keypad code to disarm the system.
This feature is not configurable.
Control Buttons
Home button
The functions of these buttons
cannot be changed.
Quickarm button
Emergency Alarm button
Appendix D: Quick Reference Tables
Page 79 | August 17, 2010
Table 13: System & Security Settings Ranges & Defaults
Feature
Comments
Ranges & Defaults
Emergency Alarms (aka
manual alarms)
TouchScreen:
Press to access Emergency Alarm options
The functions of these buttons
cannot be changed.
Key Fob/Key Pad:
Press and hold for 1.5 seconds to send a Panic
alarm for police assistance
System
Acknowledgement
When armed, TouchScreen beeps 3 times. If armed by
key fob, key fob’s LED flashes red once and the holds
red for two seconds. When disarmed from the
TouchScreen, beeps once. If disarmed key fob, key
fob’s LED flash green once and then hold green for
two seconds.
This feature is not configurable.
Remote Arming
Using the key fob, system can be armed in Arm Away
mode and Arm Stay mode. Exit Delay period works
the same way as non-remote arming.
Arm Stay Mode
Arm Away Mode
The functions of these buttons
cannot be changed.
Remote Disarming
Using the key fob, the system can be disarmed from
outside the premises. There is no Entry Delay.
Disarm system
This feature is not configurable.
Alarm Transmission
Delay
(aka Abort Window)
Length of time after an alarm sounds for the customer
to enter a valid keypad code to prevent alarm from
being sent to central.
Default: 30 sec.
Range: Minimum is 15 sec. and
the maximum is 45 sec.
Disarming During the
Alarm Transmission
Delay
System disarmed by entering a valid keypad code in the
TouchScreen or a key pad. If invalid keypad code
entered, alarm restarts.
This feature is not configurable.
When alarms are
successfully aborted
(that is, disarmed during
the Alarm Transmission
Delay period)
If system is disarmed with within the Alarm
Transmission Delay period, no alarm transmission
occurs. Contacts can opt not to receive SMS and/or
email messages notifying them when an alarm was
aborted and that central monitoring was not notified.
By default, Verify contacts are
notified by SMS and email
when an alarm is disarmed
during the Alarm Transmission
Delay period. .
Cancel Window
For 5 minutes after the end of the Abort Window,
customer can disarm system to send an Alarm Cancel
to central monitoring.
This feature is not configurable.
Duress Code
A four digit code that sends silent alarm immediately.
Otherwise, same as Master keypad code.
Default: Duress Code is
disabled.
Appendix D: Quick Reference Tables
Page 80 | August 17, 2010
Table 13: System & Security Settings Ranges & Defaults
Feature
Comments
Ranges & Defaults
Initiating Emergency
Alarms (aka manual
alarms)
This is a two-step action from the TouchScreen.
Not configurable.
Cross Zoning
Two security zones that only trip an alarm if they are
both faulted within a configured period of time. Can
only be created after the security zones have been
added in a separate step.
Default: 10 seconds
Range 1 second to 999 seconds.
Swinger Shutdown
After the TouchScreen has sent an alarm the set
number of times (trips) to central monitoring, no more
alarms will be sent to central monitoring for 48 hours
or until the security system is disarmed.
Default: 1 trip
Range: 1 to 6 trips
Fire Alarm Verification
When enabled, central only contacts the authorities
when multiple smoke detectors are faulted OR a one
detector is in an alarm for 60 seconds.
Default: Disabled
Call Waiting
Old-fashioned security systems use phone lines to send alarms to central monitoring, so
they require a caution included with their control panels alerting Installer that a call
waiting features can prevent successful connection to the central station.
Since the TouchScreen connects to central monitoring over broadband and cellular, this
alert is not required.
System Test
Perform the system test as described on page. 34
Communications
Test the security system to ensure that it is in proper communication with central
monitoring as described in on page 39.
Test In Progress
The titles of all alarm test process screens begin with
―Alarm Test‖.
Not configurable.
Automatic Termination
of Test
There are no conditions that would result in the automatic termination of Test mode.
The user must touch the Disarm button on the Alarm Test screen to end the alarm test.
Appendix D: Quick Reference Tables
Page 81 | August 17, 2010
Table 14: TouchScreen Settings Ranges & Defaults
Feature
Comments
Ranges & Defaults
Screen Brightness
The relative brightness of the TouchScreen screen.
Default: 10 (brightest)
Range: 1 to 10
Automatic Screen
Dimming
Idle Timeout
Default: 30 minutes
Range: 5 minutes to 30 minutes
(in 5 minute increments)
Dimming Level
Default: 10 (brightest)
Range: 1 to 10
Screen Nighttime
Settings
Backlight off at night
Default: No
Range: Yes or No
Backlight off time
Default :12:00 .A.M.
Backlight on time
Default :12:00 .A.M.
Screensaver
Configuration
Minutes Inactive before screensaver comes on
Default: 30 minutes
Range: 5 minutes to 30 minutes
(in 5 minute increments)
Sound Configuration
Volume control
Default: 13 (loudest)
Range: 0 (mute) to 13
Button Configuration
Select the colors the Home button displays when the
system is armed, not armed, and not ready to be armed
(for example, a door is open).
Default:
Red (armed)
Green (not armed)
Amber (not ready to be armed)
Quickarm button
configuration
Quickarm Button Starts Quickarm option causes the
Quickarm button to arm the system in Arm Away mode
without entering a keypad code.
Quickarm Button Prompts for Arming option causes the
Quickarm button to display the keypad screen for
arming
Default: Quickarm Button
Starts Quickarm
Table 15: Advanced Settings Range & Defaults
Feature
Comments
Ranges & Defaults
Expose Personal
Router to Internet
Whether the retail router connected to the security
system router is exposed to the Internet
Default: Not exposed