STAR MICRONICS SM-L200 Thermal Printer User Manual MPTI II

STAR MICRONICS CO., LTD. Thermal Printer MPTI II

Manual

Mobile Printer SM-L204 SERIESPRODUCTSPECIFICATIONS
SM-L204PRODUCT SPECIFICATIONS<USA model>Federal Communications CommissionRadio Frequency Interference StatementThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and (2) this device must accept any interferencereceived, including interference that may cause undesired operation.CAUTION: Changes or modifications not expressly approved by the party responsible for compliancecould void the user’s authority to operate the equipment.Note: This equipment has been tested and found to comply with the limits for a Class B digital device,pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection againstharmful interference in a residential installation. This equipment generates, uses and can radiate radiofrequency energy and, if not installed and used in accordance with the instructions, may cause harmfulinterference to radio communications.However, there is no guarantee that interference will not occur in a particular installation. If thisequipment does cause harmful interference to radio or television reception, which can be determined byturning the equipment of and on, the user is encouraged to try to correct the interference by one ormore of the following measures:•Reorient or relocate the receiving antenna.•Increase the separation between the equipment and receiver.•Connect the equipment into an outlet on a circuit different from that to which the receiver isconnected.FCC WARNINGChanges or modifications not expressly approved by the party responsible for compliance could void theuser’s authority to operate the equipment.For compliance with the Federal Noise InterferenceStandard, this equipment requires a shielded cable.For RF interference suppression, if a ferrite core isprovided with this device, aff it to the interface cable.The above statement applies only to equipments marketed in U.S.A.<Europe model>English: Hereby, STAR MICRONICS CO.,LTD. declares that this Wireless Device is in compliancewith the essential requirements and other relevant provisions of Directive 1999/5/ECDeutsch:[German]Hiermit erklärt STAR MICRONICS CO.,LTD., dass sich das Gerät Wireless Device inÜbereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigenBestimmungen der Richtlinie 1999/5/EG befidet.Svenska:[Swedish]Härmed intygar STAR MICRONICS CO.,LTD. att denna Wireless Device står Iöverensstämmelse med de väsentliga egenskapskravoch övriga relevanta bestämmelsersom framgår av direktiv 1999/5/EGEspañol:[Spanish]Por medio de la presente STAR MICRONICS CO.,LTD. declara que el Wireless Devicecumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables oexigibles de la Directiva 1999/5/CE.
SM-L204PRODUCT SPECIFICATIONSPortuguês:[Portuguese]STAR MICRONICS CO.,LTD. declara que este Wireless Device está conforme com osrequisitos essenciais e outras disposições da Directiva 1999/5/CE.Français:[French]Par la présente STAR MICRONICS CO.,LTD. déclare que l’appareil Wireless Device estconforme aux exigences essentielles et aux autres dispositions pertinentes de la directive1999/5/CE.Suomi:[Finnish]STAR MICRONICS CO.,LTD. vakuuttaa täten että Wireless Device tyyppinen laite ondirektiivin 1999/5/EY oleellisten vaatimusten jasitä koskevien direktiivin muiden ehtojenmukainen.Italiano:[Italian]Con la presente STAR MICRONICS CO.,LTD. dichiara che questo Wireless Device èconforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva1999/5/CE.Dansk:Nederlands:Undertegnede STAR MICRONICS CO.,LTD. erklærer herved, at følgende udstyr WirelessDevice overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.Nederlands:[Dutch]Hierbij verklaart STAR MICRONICS CO.,LTD. dat het toestel Wireless Device inovereenstemming is met de essentiële eisen en de andere relevante bepalingen vanrichtlijn 1999/5/EGEesti:[Estonian]Käesolevaga kinnitab STAR MICRONICS CO.,LTD. seadme Wireless Device vastavustdirektiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teisteleasjakohastele sätetele.Ελληνική:[Greek]ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ STAR MICRONICS CO.,LTD. ΔΗΛΩΝΕΙ ΟΤΙWireless Device ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.Slovensky:[Slovak]STAR MICRONICS CO.,LTD. týmto vyhlasuje, že Wireless Device spĺňa základné požiadavkya všetky príslušné ustanovenia Smernice 1999/5/ES.Slovensko:[Slovenian]STAR MICRONICS CO.,LTD. izjavlja, da je ta Wireless Device v skladu z bistvenimizahtevami in ostalimi relevantnimi določili direktive 1999/5/ES.Česky:[Czech]STAR MICRONICS CO.,LTD. tímto prohlašuje, že tento Wireless Device je ve shoděsezákladními požadavky a dalšími príslušnými ustanoveními smernice 1999/5/ES.Magyar:[Hungarian]Alulírott, STAR MICRONICS CO.,LTD. nyilatkozom, hogy a Wireless Device megfelel avonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.Български:[Bulgarian]това Безжично устройство е в съответствие със задължителните изисквания и другите приложими разпоредби на Директива1999/5/EC.Polski: Niniejszym STAR MICRONICS CO.,LTD. oświadcza, że Wireless Device jest zgodny z
SM-L204PRODUCT SPECIFICATIONS[Polish] zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy1999/5/EC.Malti:[Maltese]Hawnhekk, STAR MICRONICS CO.,LTD., jiddikjara li dan Wireless Device jikkonforma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dirrettiva 1999/5/EC.Latviski:[Latvian]Ar šo STAR MICRONICS CO.,LTD. deklarē, ka Wireless Device atbilst Direktīvas 1999/5/EKbūtiskajām prasībām un citiem ar to saistītajiem noteikumiem.Lietuvių :[Lithuanian]Šiuo STAR MICRONICS CO.,LTD. deklaruoja, kad šis Wireless Device atitinka esminiusreikalavimus ir kitas 1999/5/EB Direktyvos nuostatas.Norsk:[Norwegian]STAR MICRONICS CO.,LTD. erklærer herved at utstyret Wireless Device er i samsvar medde grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.Íslenska:[Icelandic]Hér með lýsir STAR MICRONICS CO.,LTD. yfi Því að Wireless Device er í samræmi viðgrunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC.This is a class B product. In a domestic environment, this product may cause radio interference, in whichcase the user may be required to take adequate measures.Notice: This device can be operated in all European countries.France: Outdoor use limited to 10 mW e.i.r.p. within the band 2454-2483.5 MHz.(The wireless output power of this printer is less than 10mW e.i.r.p.)Italy: For private use, a general authorisation is required ifWAS/RLAN’s are used outside ownpremises. For public use, a general authorisation is required.Norway: This subsection does not apply for the geographical area within a radius of 20 km from thecentre of Ny-Ålesund.“Made for iPod”,”Made for iPhone”,”Made for iPad” mean that an electronic accessory has beendesigned to connect specially to iPod, iPhone and iPad, respectively, and has been certified by thedeveloper to meet Apple performance standards.Apple is not responsible for the operation of this device or its compliance with safety and regulatorystandards.iPod is a trademark of Apple Inc., registered in the U.S. and other countries.iPod touch is a trademark of Apple Inc. iPhone is a trademark of Apple Inc. iPad is a trademark of AppleInc.Trademark acknowledgmentsSM-L204: Star Micronics Co., Ltd.Notice•All rights reserved. Reproduction of any part of this manual in any form whatsoever, withoutSTAR’s express permission is forbidden.•The contents of this manual are subject to change without notice.•All efforts have been made to ensure the accuracy of the contents of this manual at the time ofgoing to press. However, should any errors be detected, STAR would greatly appreciate beinginformed of them.•The above notwithstanding, STAR can assume no responsibility for any errors in this manual.
SM-L204PRODUCT SPECIFICATIONSCaution SymbolThis symbol is placed near the thermal head to indicate that it may be hot.Never touch the thermal head immediately after the printer has been used.This symbol is placed near the thermal head to indicate that it is easily damaged. Observe theprecautions for handling electrostatic sensitive devices.Safety Precautions Please be sure to readTo use this product in safety, please follow the precautions given below.WARNINGIf you notice smoke, a strange smell, or a strange sound, turn off the power immediately, andremove the battery pack Then contact the dealer.If any foreign material (metal scraps, water, or other fluid) enters the printer, immediately turn offthe printer and remove the USB cable and/or battery pack. Then, contact your dealer for advice.Continued use of the printer could result in a fire.Never attempt to repair the printer yourself. Also do not disassemble or modify the product.Doingso could lead to injury, fire, or electric shock.Do not touch the tear bar.①There is a tear bar inside the paper outlet slot. Not only should you not put your hand in thepaper outlet slot while printing is in progress, never put your hand into the outlet even whenprinting is not in progress.②The printer cover can be opened when replacing the paper. However,Since the tear bar is on the inside of the printer cover, be careful not toplace your face or hands too close to the tear bar.During and immediately after printing, the area around the thermal head is very hot.Do not touch it,as you could be burned.If any battery fluid gets on your skin or clothing, immediately wash the affected area with freshwater. Otherwise, skin damage may result.The battery pack may be hot immediately after the product has been used.Using the PrinterSome semiconductors can be damaged by static electricity.Be sure to turn off the printer wheninserting or removing the battery pack.Do not drop the printer or hit it against a hard object.
SM-L204PRODUCT SPECIFICATIONSDo not open the printer cover while the printer is printing.Before you open the printer cover, make sure that printing data is not being sent to the printer.Do not unplug or plug in a USB cable while the printer is printing or during communication.Do not touch a USB connector while the printer is printing.Turn off the printer when you are not using it.When the printer is used in a low temperature environment, the battery's performance will bediminished, and the amount of time that you can use the printer for may be reduced.Do not pull out paper while the printer cover is closed.The heating element and the driver IC of the thermal head are easily damaged. Do not touch themwith metal objects, sandpaper, etc.Printing quality may suffer if the thermal head heating element becomes soiled by being touchedwith your hands. Do not touch the thermal head heating element.There is a risk of damage to the driver IC of the thermal head from static electricity.Never directlytouch the IC.Do not operate the printer if there is moisture on the front surface of the head from condensation,etc.Thermal Paper HandlingOnly use thermal paper with the designated specifications.The printing quality and working life ofthe thermal head cannot be guaranteed if any paper other than that recommended is used. Inparticular, paper containing [Na+, K+, C1-] may drastically reduce the working life of the thermalhead. Please exercise caution.Store the thermal paper in a cool, dry, dark location.Do not rub the thermal paper with a hard object.Do not leave the thermal paper in contact with plastic film, an eraser, or adhesive tape for a longperiod of time.Do not stack the thermal paper on fresh diazo copies or wet-type copies.Do not use chemical glue on the thermal paper.Do not use thermal paper that has been stored for a long period of time.Operating Environment for the PrinterBefore actually unpacking the printer, you should take a few minutes to think about where you plan touse it. Remember the following points when doing this.Do not use the printer in an environment in which it will be subject to strong shaking while it isprinting.Be careful to ensure that the printer is not exposed to direct sunlight.The appropriate environmentfor using the printer is described below.
SM-L204PRODUCT SPECIFICATIONSTemperature: 0°C to 40°CHumidity: 20% RH to 85% RH (no condensation)Do not place the printer near a copying machine or other device that produces a strongelectromagnetic field.Keep the printer sufficiently removed from heaters and other sources of heat.Use the printer in a clean, low-humidity environment that is free from dust.Avoid using the printer in high-humidity rooms.Printer MaintenancePlease perform the following maintenance every 6 months.Thermal headDip a cotton swab in an alcohol solvent (ethanol, methanol, or isopropyl alcohol), and clean theheating area of the head.PlatenWhile turning the platen, use a soft dry cloth to lightly rub the entire surface of the platen andremove any foreign objects.Paper storage unit and the surrounding areaRemove any dirt, dust, pieces of paper, etc., from the paper storage unit.Card readerRegularly blow air onto the card reader to remove any dust from the card slot.Using a Magnetic CardDo not bring magnets near the card, and do not store the card near a device that produces amagnetic field (such as a mobile phone, speaker, or TV).If you do so, the data on the card may bedeleted.Do not leave the card in a high-temperature environment (such as the dashboard of a car).If you doso, the card may bend.Do not touch the card with dirty or wet hands. Also, do not attach adhesive tape or glue to thecard.Failing to follow the above precautions could cause the card to stop working properly.
SM-L204PRODUCT SPECIFICATIONSCONTENTSChapter 1 Brief Introduction.......................................................................................................................... 11.1Appearance....................................................................................................................................... 11.2 Printer & Accessories....................................................................................................................... 21.3 Product Overview.............................................................................................................................3Chapter 2 Specifications.................................................................................................................................42.1 General specification........................................................................................................................42.2 Dimensions....................................................................................................................................... 62.3 Paper................................................................................................................................................72.3.1 Paper specification................................................................................................................ 72.3.2 Recommended paper............................................................................................................ 72.3 Printing range........................................................................................................................... 72.4 Specification of black mark.............................................................................................................. 82.5 Code page.......................................................................................................................................10Chapter 3 OperationMethods......................................................................................................................123.1 Preparation before using................................................................................................................123.1.1 Battery pack installation......................................................................................................123.1.2 Paper loading.......................................................................................................................123.2 Basic Function................................................................................................................................ 133.2.1 Printer on.............................................................................................................................133.2.2 Printer off............................................................................................................................ 133.2.3 Self-test............................................................................................................................... 133.2.4 Paper feeding...................................................................................................................... 143.2.5 Battery Charging..................................................................................................................143.3 Bluetooth........................................................................................................................................173.4 Parameter setting........................................................................................................................... 183.4.1 Menu Operating.................................................................................................................. 183.4.2 Descriptions with each icon................................................................................................ 193.5 Magnetic card operation................................................................................................................ 213.5.1 Magnetic Card..................................................................................................................... 213.5.2 Magnetic Card Operation.................................................................................................... 233.6 Belt Clip Usage................................................................................................................................243.7 OLED panels and LED lamp and Buzzer definition......................................................................... 243.7.1 OLED description................................................................................................................. 243.7.2 LED description....................................................................................................................24
SM-L204PRODUCT SPECIFICATIONS3.7.3 Buzzer description............................................................................................................... 253.8 Instruction for Sleep Mode............................................................................................................ 253.9 Usage of STAR Utility...................................................................................................................... 25Chapter 4 Interface....................................................................................................................................... 314.1 USB 2.0 Full Speed interface.................................................................................................. 31Chapter 5 Trouble shooting..........................................................................................................................32Annex1..........................................................................................................................................................35This manual supports the following firmware version.Firmware VersionVer.1.01.02Refer to the appropriate manual which supports the firmware version of you printer.The firmware version can be confirmed by the self-test.(Refer to 3.2.3 Self-test)
SM-L204PRODUCT SPECIFICATIONS1Chapter 1 Brief Introduction1.1Appearance1.OLED Panels 7.USB Interface2.[FEED] Button 8.Magnetic Stripe Reader3.[MODE] Button (MSR mounting model)4.Green [POWER] Lamp 9.Battery Pack5.Blue [ERROR] Lamp 10.Paper Roll Perspective Window6.Cover Open Button 11.Belt Strap Hole
SM-L204PRODUCT SPECIFICATIONS21.2 Printer & AccessoriesOptional Accessories
SM-L204PRODUCT SPECIFICATIONS31.3 Product OverviewThis printer is perfect for mobile banking systems, retail, POS (point of sale) terminals and other forms ofmobile computing.The characteristics of this printer are listed below:•Pocket size (83 ×122.5 ×44mm)•Extremely light and mobile (220g including Battery pack)•Ultra-long standby time(20h) and continuously work for 1.2 hours•1.2m Drop Resistance (Tough Rubber Type Case Design)*Our test procedure, Not guarantee•Very silent printing thru direct thermal printing method•Print speed 30mm/s (Paper feed 70mm/s)•Standard-equipped dual interface(USB and Bluetooth Ver3.0/4.0[BLE] Dual Mode)•Support Magnetic Stripe Reader <Model with Card Reader>•Support Graphic FSTN(128×64 dots) with Blue Backlight•Belt Clip as a standard accessory•Support text and graphic printing•Drop-in design that makes it easy to load paper•A printer cover that can be opened with the touch of a button•Printer cover open sensor, Paper-out sensor and Black mark sensor
SM-L204PRODUCT SPECIFICATIONS4Chapter 2 Specifications2.1 General specificationTable 2-1 General specification(1/2)Item ParameterPrintingPrinting method Thermal line printingResolution 203dpi (8dots/mm)Printing speed 70mm/s (Max.)Valid printing width 48mm (384dots)Interface BluetoothBluetooth Spec Bluetooth Ver 3.0/4.0 [BLE]Dual ModeFrequency range 2.4GHz ISM bandData transmission rate 115200bps adjustableData bit 8 data bit fixedParity bit No parity fixedStop bit 1 stop bit fixedSSP CompatibleUSB 2.0 Full SpeedPower saving Sleep mode YESCharacter Set Font Alphanumeric: 9x17, 9x24, 12x24 dotsKanji:24x24 dotsBarcodeSymbologies1D UPC-A, UPC-E, EAN8, EAN13, CODE39, ITF, CODE128,CODE932D QR code,PDF417Graphics Support bitmap printing with different density and userdefined bitmap printing (Max. 512K for total)Detection Sensors Printer cover open sensor, Paper-out sensor and Blackmark sensorLED lamp Power lamp GreenError lamp Blue
SM-L204PRODUCT SPECIFICATIONS5Table 2-1 General specification(Continued)(2/2)Item ParameterCharging USB chargeOutput DC 5V 0.5A,Time required for full charge:5HPower supplyBattery 1700mA 3.7V rechargeable battery packBatteryoperating timeApproximately 12 hour printing (12 receipts per hour)Approximately 12.5 hour printing (12 receipts per hourwith sleep mode)FSTN 128 x 64 dots with Blue BacklightPaperPaper type Thermal paperPaper width 57.5±0.5mmPaper thickness 0.053mmX0.12mmRoll paper diameter 13mmØ40.5mmRecommended paper P220AG,FD200,Alpha 400-2.1PhysicalcharacteristicsOperation condition 0°C to 40°C , 20% to 85%RHStorage condition -20°C to 70°C, 5% to 95%RHDimension 83(W) x 122.5(D) x 44(H) mmWeight 220g (including battery pack)Reliability TPH 50km(not more than 12.5% printing density)/100 millionpulsesSoftware Emulation StarLine modeWARNING:Pls.use the recommended thermal paper or same quality paper, otherwise it willinfluence the printing quality and decrease the thermal print head life.
SM-L204PRODUCT SPECIFICATIONS62.2 Dimensions・External Dimension :83mm (W) x 122.5mm (D) x 44mm (H)・Weight : 220g (including battery pack)・Body color :Black
SM-L204PRODUCT SPECIFICATIONS72.3 Paper2.3.1 Paper specification2.3.2 Recommended paperManufacturer Product NameMitsubishi Paper Mills Limited P220AGOji Paper Co., Ltd. PD450APPLETON Alpha 800-2.4KANZAKI (Oji Paper USA) P-3502.3 Printing rangePaper type Thermal paperPaper width 58mmPaper thickness 0.053mmX0.12mmRoll paper diameter 13mmØ40.5mm584855CAUTION1)Do not use roll paper whose end is glued to its core, because the printer will be unable toproperly detect the end of the paper. Also, we recommend that you use roll paper that has aroll end mark at its end.2)Chemicals and oil may cause the roll paper to change color or cause the printed charactersto become lighter.3)Please be aware that the roll paper can be affected by heat, humidity, and direct sunlight.4)The roll paper may change color if you scratch it with your fingernail, a hard piece of metal,etc.
SM-L204PRODUCT SPECIFICATIONS82.4 Specification of black markThermal paperSM-L204 supports black mark on both sides of the paper and the specification ofblack mark is illustrated by the following image.Unit:mmNote:PCS value of BM should be more than 0.9
SM-L204PRODUCT SPECIFICATIONS9Label paperNote:PCS value of BM should be more than 0.9
SM-L204PRODUCT SPECIFICATIONS102.5 Code pageTable 2-5 Code page(1/2)Code pagePage 0, Normal is selected.Page 1, CodePage 437 (USA,Std. Europe) is selected.Page 2, Katakana is selected.Page 3, CodePage 437 (USA,Std. Europe) is selected.Page 4, Codepage 858 (Multilingual) is selected.Page 5, Codepage 852 (Latin-2) is selected.Page 6, Codepage 860 (Portuguese) is selected.Page 7, Codepage 861 (Icelandic) is selected.Page 8, Codepage 863 (Canadian French) is selected.Page 9, Codepage 865 (Nordic) is selected.Page 10, Codepage 866 (Cyrillic Russian) is selected.Page 11, Codepage 855 (Cyrillic Bulgarian) is selected.Page 12, Codepage 857 (Turkey) is selected.Page 13, Codepage 862 (Israel (Hebrew)) is selected.Page 14, Codepage 864 (Arabic) is selected.Page 15, Codepage 737 (Greek) is selected.Page 16, Codepage 851 (Greek) is selected.Page 17, Codepage 869 (Greek) is selected.Page 18, Codepage 928 (Greek) is selected.Page 19, Codepage 772 (Lithuanian) is selected.Page 20, Codepage 774 (Lithuanian) is selected.Page 21, Codepage 874 (Thai) is selected.Page 32, Codepage 1252 (Windows Latin-1) is selected.
SM-L204PRODUCT SPECIFICATIONS11Table 2-5 Code page(Continued)(2/2)Code pagePage 33, Codepage 1250 (Windows Latin-2) is selected.Page 34, Codepage 1251 (Windows Cyrillic) is selected.Page 64, Codepage 3840 (IBM-Russian) is selected.Page 65, Codepage 3841 (Gost) is selected.Page 66, Codepage 3843 (Polish) is selected.Page 67, Codepage 3844 (CS2) is selected.Page 68, Codepage 3845 (Hungarian) is selected.Page 69, Codepage 3846 (Turkish) is selected.Page 70, Codepage 3847 (Brazil-ABNT) is selected.Page 71, Codepage 3848 (Brazil-) is selected.Page 72, Codepage 1001 (Arabic) is selected.Page 73, Codepage 2001 (Lithuanian-KBL) is selected.Page 74, Codepage 3001 (Estonian-1) is selected.Page 75, Codepage 3002 (Estonian-2) is selected.Page 76, Codepage 3011 (Latvian-1) is selected.Page 77, Codepage 3012 (Latvian-2) is selected.Page 78, Codepage 3021 (Bulgarian) is selected.Page 79, Codepage 3041 (Maltese) is selected.Page 96, if current font is not Font-C, Thai Character Code 42 (Thai) is selected.Page 97, if current font is not Font-C, Thai Character Code 11 (Thai) is selected.Page 98, if current font is not Font-C, Thai Character Code 13 (Thai) is selected.Page 99, if current font is not Font-C, Thai Character Code 14 (Thai) is selected.Page 100, if current font is not Font-C, Thai Character Code 16 (Thai) is selected.Page 101, if current font is not Font-C, Thai Character Code 17 (Thai) is selected.Page 102, if current font is not Font-C, Thai Character Code 18 (Thai) is selected.Note: Please refer to SM-L204 Programming Manual
SM-L204PRODUCT SPECIFICATIONS12Chapter 3 OperationMethods3.1 Preparation before using3.1.1 Battery pack installation1.Make sure that the printer has been turned off before you insert or remove the battery pack.2.Push the battery into the slot until a snapping sound is heard.3.Pull back the hook and remove the battery pack, following the direction of the arrow.3.1.2 Paper loadingOperation methods:1) Press the cover open button to open the paper cover.2) Load the roll paper in the orientation shown in the figure above, and then pull the end of the rollstraight toward you.3)Close the top cover.Press down on both sides of the printer cover to close it firmly.When you close theprinter cover, make sure that it is closed on both sides.4) Use the tear bar to cut the extra paper.HookCAUTIONWhen ERROR lamp is flashing,please make sure the cover is closed correctly.If it’s not,open thecover and close it correctly.When the paper is jammed,be sure to open the printer cover beforeremoving the jammed paper.Do not under any circumstances try to pull out the jammed paperforcefully while the printer cover is closed,Doing so may damage parts of the printer.
SM-L204PRODUCT SPECIFICATIONS133.2 Basic Function3.2.1 Printer onThe printer is powered on by pressing the 【MODE】button for about 2 seconds;3.2.2 Printer offThe printer is off after hold down the 【MODE】button for about 2 seconds. All the lamps and OLEDpanels are off whenever the printer is off.3.2.3 Self-testYou can use a self test to check the printer’s settings.Before you start the self test, make sure that roll paper has been properly loaded into the printer.Self-test Procedure:1) Turn on the power while holding down 【FEED】button.2) The printer will print the current printer status, including the firmware version, and print settings.3) The self test will finish automatically. The printer will be ready to receive data after the self testfinishes.Self-test sample:
SM-L204PRODUCT SPECIFICATIONS143.2.4 Paper feedingThermal receipt paperPress 【FEED】button and Printer will execute paper feeding until released 【FEED】button or stopfeeding when reaching max feeding distance (200mm).Black mark paperPress 【FEED】button and Printer will stop feeding when it detect the black mark.NOTE:If the length between mark is set to 0,printer will feed paper ignoring the black mark.3.2.5 Battery ChargingWhen battery pack runs out of power, the battery icon will be flashing. It will power off automaticallywhen continues printing. If you want to go on, please charge it.Charging method:Plug in socket with USB chargingPower-off charging：POWER lamp will always flash in green color and goes off when fully charged.Power-on charging：POWER lamp will keep flashing in green color, and stop flashing when fully charged.Notes about the Battery PackGeneral Battery Characteristics•The battery is a consumable and its performance over time will gradually decrease.•While not in use, the battery will slowly discharge itself.Charging the printer when it is on,if battery icon on the screen shows fully charged,turn off theprinter and let the battery charge until the power lamp shows fully charged.
SM-L204PRODUCT SPECIFICATIONS15Prepare a battery pack that has been charged relatively recently (1 to 2 days earlier).•To ensure that the battery lasts for a long time, we recommend that you turn off the printer wheneverpossible.•When used at low temperatures, battery performance will temporarily decline. Be sure to have a fully-charged spare battery standing by if the printer will operate in a cold environment.Charging the Battery Pack•The battery pack can be charged at ambient temperatures between 0 and 40°C.•The time required to charge the battery pack varies depending on the voltage and the ambienttemperature.Normally, it takes 4 to 5 hours to charge the battery pack.•It will take longer to charge the battery pack if you print while charging the battery pack.•Do not remove the battery pack while it is being charged.•Fully charge the battery prior to using the printer.Otherwise, the performance of the battery may beaffected.•There is no need to completely discharge or use up a rechargeable Li-polymer battery before rechargingit.•It is normal for the battery pack to be hot after it has finished charging or been used.•Do not recharge a battery pack that has just been fully charged.Battery Pack Life•The battery can be charged approximately 500 times in the normal temperature range without losingperformance. If an extreme decline in the running time of the battery is noticed, the battery is reachingthe end of its usable life. It is recommended to replace the old battery with a new one.•When charging, printing is available.Notes about Using the Battery Pack•Only use a designated battery pack.•Only use the designated battery charging method.You cannot use a USB cable other than the designated USB cable.•Do not throw the battery into a fire, place it near a flame or heating device, or leave it in a hotenvironment (under direct sunlight, in a car, etc.).•Do not use a battery pack that has been dropped or subjected to a shock in some other way.•Do not disassemble or modify the battery pack.•Do not short the terminals of the battery pack or get it wet.Do not place the battery pack in a bag with a small metal object (such as a key).
SM-L204PRODUCT SPECIFICATIONS16•If any battery fluid gets on your skin or clothing, immediately wash the affected area with fresh water.Otherwise, skin damage may result.Notes about Storing the Battery Pack•The characteristics of the battery pack may degrade if you store it in a charged state for a long periodof time.If you do not intend to use the battery pack for a while, use up its power before storing it.•If you do not intend to use the battery pack for a long time, be sure to remove it from the printer.•Keep the battery out of the reach of children. In addition, be careful that children do not remove thebattery.•Store the battery pack in a cool place.* We recommend that you store the battery pack in a dry area with an ambient temperature of 15 to 25℃.* Avoid storing the battery in locations with high or extremely low temperatures.Battery Disposal and RecyclingA battery pack is used to power this device. Since the disposal process of batteries varies from country tocountry, refer to the appropriate measures mandating the disposal method of the country in which thisdevice is used.< For U.S.A. and Canada >If battery pack is not in use for a long time,please remove it after fully charged.And it should berecharged every 3 months.When power is low,battery should be charged in time.If the printer automatically power down becauseof low power,be sure to charge the battery in 15 days.Otherwise,it will cause permanent damage to thebattery.Lithium-Ion batteries are recyclable. You can help preserve our environment byreturning your used rechargeable batteries to the collection and recyclinglocation nearest you. For more information regarding recycling of rechargeablebatteries,call toll free 1-800-822-8837, or visit http://www.rbrc.org/
SM-L204PRODUCT SPECIFICATIONS173.3 BluetoothPDA with Bluetooth interface, laptop and other information terminals can drive the mobile printer SM-L204. Instructions as follows:1) Power on the printer.(Press and hold POWER button for approx. 2 seconds)2) Master device search for outer Bluetooth devices.3) If there are some outer Bluetooth devices, choose “STAR L200-XXXXX”.(XXXXX represent the serial number)4) Connected to STAR L200-XXXXX.(The default password is 1234)5) Finish pairing.Notes:1.SM-L204 has two Bluetooth modes,with password and without password.It can be set through StarUtility.2.Password is disable to iOS system3.In pairing, mobile thermal printer SM-L204 must be turned on.4.Pairing sets one by one in order, otherwise it can‘t figure out which one succeeds in pairing.The Bluetooth® word mark and logos are owned by the Bluetooth SIG,Inc. and any useof such marks by Star is under license.(Design and specifications subject to changewithout notice.)
SM-L204PRODUCT SPECIFICATIONS183.4 Parameter setting3.4.1 Menu Operating1.Press【MODE】button for 2 seconds to turn on the printer；2.Press【MODE】and【FEED】at the same time for about 5 seconds until the printer shows the belowimage in the display.And release the buttons to enter the menu mode.3.After entering the menu,printer display will show as below:Button operation:MODE buttonUser can use MODE button to choose the different menus and adjust parameter(0~9).User can also useMODE button to return to the previous menu.FEED buttonUser can user FEED button to move cursor(“_”) back and forth an entry the next menu.User can also useFEED button to confirm the new setting.
SM-L204PRODUCT SPECIFICATIONS19First-level menu Second-level menu Third-level menuSelf TestPrint Press Feed To PrintMSR Please Swipe CardHex Dump Mode Hex Dump ModeSystem SettingDensity0-Low1-Medium2-High3-SpecialStandby Time Standby Time:0060Auto Off Time Power Down Time(Min):0120Paper Type0-Receipt1-BM(Front)2-BM(Back)Factory Reset 0-Cancel1-Factory ResetPassword Input New Password:00003.4.2 Descriptions with each iconFlash
SM-L204PRODUCT SPECIFICATIONS20Choose the command set: StarLine or ESC/POSESC/POSStarLine modeSet a paper and close the paper cover*Indicates "Close the paper cover withsetting a paper" on the screen.Print a Self-test to confirm *Return tomain menu on the screen at same timeOpen the paper coverReadyKeep pushing POWER & FEED button（5 seconds）Select "1"Buzzer beeps and show [StarLine mode]/ [ESC/POS] to select on the menu.Select "0"StarLine[0] or ESC/POS[1]
SM-L204PRODUCT SPECIFICATIONS213.5 Magnetic card operation3.5.1 Magnetic CardNOTE:Please pay attention to the orientation of the magnetic stripe.Please keep the following points in mind when reading a card.Swipe the card with its magnetic stripe side towards the printer.Hold the card in the center as illustrated below and swipe it straight at a steady speed in thedirections of arrows.You can swipe the card in either direction to read the data.Be sure to hold the printer firmly with your hand while swiping.If you hold the corner of the card, it is difficult to swipe it straight so that you may fail to read thecard data.So hold the card in the center when you swipe the card.A buzzer will sound once when a card is successfully read.When the printer fails to read the card,the buzzer will sound three times. Check the orientation of the card, and slide it through the readerslot again.Note:1.Swiping JIS card is also under MSR mode.2.JIS card operation is same as MSR card operation.
SM-L204PRODUCT SPECIFICATIONS22Correct example:Incorrect example:To grasp a magnetic cardTo move a magnetic card.If you grasp the front/rear part of a card and move itthrough the MSR slot,the front /rear part is looseand a read error occurs.If you insert a card tilted upward/downward intothe MSR slot,the card does not move horizontallyand a read error occurs.If you extract a card at the end of the MSR slot bylifting up or lowering down,the card is notmaintained and a read error occurs.If you insert a card into the middle part of the MSRcard ,the card is not read correctly and read erroroccurs,or if you move the card back or forth by forceafter inserting into the MSR slot,the card is not readcorrectly and a read error occurs.Make sure the magnetic stripe is towards to themagnetic head.Hold the card in the center asillustrated below and swipe it straight at a steadyspeed in the direction of arrows.
SM-L204PRODUCT SPECIFICATIONS233.5.2 Magnetic Card OperationReading MSR Card Information(No encryption)Note:We have two kinds of reading cards modes.Please confirm your MSR/JIS card is No encryption orEncryption.Set printer in Reading MSR/JIS Card Mode by sending instructions to the printer.Then the backlight ofscreen is lighted,showing”MSR Mode”.It means that printer is in the Reading MSR Card Mode.Then itonly need to swipe the card lightly according to the direction shown in the picture above.If it can readthe data of corresponding magnetic track successfully,it can transmit the information of magnetic trackback to the client.Finally printer quit the Reading MSR Card Mode,back to the Normal Printing Mode.If itcan’t read the data of corresponding magnetic track successfully,wait for the next swiping.More detailed operation and data format refer to <<SM-L204 Programming Manual>>.Reading MSR/JIS Card Information(Encryption)Note:We have two kinds of reading cards modes.Please confirm your MSR/JIS card is No encryption orEncryption.Set printer in Reading MSR Card Mode by sending instructions to the printer.Then the backlight of screenis lighted,showing”MSR Mode”.It means that printer is in the Reading MSR Card Mode.Then it only needto swipe the card lightly according to the direction shown in the picture above.If it can read the data ofcorresponding magnetic track successfully,it can transmit the information of magnetic track back to theclient.At this time,if users want to quit Reading MSR Card Mode,back to the Normal Printing Mode,theyneed to send corresponding canceling reading instruction.If it can’t read the data of correspondingmagnetic track successfully,wait for the next swiping.More detailed operation and data format refer to <<SM-L204 Programming Manual>>.Note:Swiping JIS card is also under MSR mode.
SM-L204PRODUCT SPECIFICATIONS243.6 Belt Clip UsageFollow the procedure below to attach the belt clip to the printer.1) Insert the belt clip screw into the belt clip hole, use a coin to tighten the belt clip screw as shown inthe image.2) Undo the belt clip, fasten the belt clip to a belt.3) Close as shown in the imageNote:Be careful not to drop when use a belt clip.Velcro be securely fixed.3.7 OLED panels and LED lamp and Buzzer definitionThere are one OLED,one buzzer and two LED lamps to indicate the printer status.3.7.1 OLED descriptionSee Annex1 for details3.7.2 LED descriptionPower lamp(green)Error lamp(blue) StatusFlash OFF Power-on chargingFlash OFF Power-off chargingON OFF Power-on charging , Battery fullOFF OFF Power-off charging , Battery fullON OFF Power onFlash OFF StandbyON Flash Paper outON Flash Cover open
SM-L204PRODUCT SPECIFICATIONS253.7.3 Buzzer descriptionBuzzer StatusNo ring Low batteryOnce Begin charging/Press button/Cover closeTwice Paper out/Cover openThree USB disconnected3.8 Instruction for Sleep ModeSM-L204 has sleep mode to save power.If there is no operation in 60 seconds(Default),printer will enter into sleep mode.If the printer is in sleepmode for 120 minutes(Default),it will power down automatically.You can change the default time in system setting,more details in 3.4.3 Menu Operating.The printer in the sleep mode will recover to the Print Ready Mode when receiving commands or buttonoperations.3.9 Usage of STAR UtilityWarning:In different operating system,screen has slight difference.Pleaseoperate according to the tips.Install the “STAR Utility ”1)Double click the application”STAR Utility Setup V1.2.0.0.exe”.Click “Next”.
SM-L204PRODUCT SPECIFICATIONS262)Select destination location and click “Next”.3)Select start menu folder and click “Next”.4)Click “install”.
SM-L204PRODUCT SPECIFICATIONS275)Click “Finish” to complete.Set the parameter1)Use the USB cable to connect SM-L204 and the computer.2)Turn on the SM-L204.3)Double click the “STAR Utility”.4)Click “Connection Test”to test if SM-L204 is connected with computer..
SM-L204PRODUCT SPECIFICATIONS28If it is,it will pop up a window like this.Printer TestClick”Self Test”.Printer will print self test page.Click”Print Rolling ASCII”.Printer will print character test page.Click “Printer Status”.It will show the printer status.Note:In JIS or Hangle mode,”Print Rolling ASCII”is invalid.Command TestInput the command in the box and click “Send”.Printer will execute the corresponding action.
SM-L204PRODUCT SPECIFICATIONS29Manage ImagesClick “Download” and select a picture from local folder.Click”Print”.Printer will print the picture.Note:Each picture should be less than 40Kb.Total space is 256Kb.Code Page SettingSelect the code you need and click”Setting”.Download FontsSelect the font from local folder.Click “Download” to download the font into printer.
SM-L204PRODUCT SPECIFICATIONS30Parameter SettingCharacter Setting Parameter SettingNote:After click”Setting”,printer will automatically power off.Power on the printer.The new setting take effect.If it’s set successfully,it will pop up a window like this.
SM-L204PRODUCT SPECIFICATIONS31Chapter 4 Interface4.1 USB 2.0 Full Speed interfaceSM-L204 printer has a USB interface and is connected by means of 5pin mini USB socket.In the followingtable,the signals present on the micro USB socket are listed.Pin No. Name1 VBUS2 D-3 D+4 NC5 GNDUSB cable
SM-L204PRODUCT SPECIFICATIONS32Chapter 5 Trouble shooting1) Power Supply FailurePhenomenon Cause Check Method RemedyNo Power(Power indicatornot illuminated）The battery is notconnected. Connect the specified battery.The battery isdischarged. Charge the battery2) Faulty sensorPhenomenon Cause Check Method RemedyDoes not detectpresence ofpaper.Faulty paper sensor.Check whether theERROR indicator flickerswhen paper is out.Replace the mechanismass’y.Foreign substance isattached the papersensor.Check whether anyforeign substance areadhered to the papersensor.Remove the foreignsubstance.Faulty connection ofthe paper sensorconnector.Check connection of thepaper sensor connector.Connect the connectorcorrectly.
SM-L204PRODUCT SPECIFICATIONS333) Printing FailurePhenomenon Cause Check Method RemedyNo printingThe paper roll is loadedupside down.Install the roll paperproperly.Faulty main PCB Ass’y. Replace the main logicboard ass’y.Faulty connection of thethermal head connector.Check connection ofthe thermal headconnector.Connect the thermalhead connector properly.Faulty thermal head. Replace the mechanismass’y.Partly notprintedFaulty connection of thethermal head connector.Check connection ofthe thermal headconnector.Connect the thermalhead connector properly.Faulty thermal head. Replace the mechanismass’y.Faint printoutor unevenprintoutLevel of battery voltage islow.Check the batteryindicator on the OLED.Charge the battery.Faulty thermal head. Replace the mechanismass’y.Foreign substance isadhered to the thermalhead.Check whether anyforeign substance areadhered to thethermal head.Dip a cotton swab or softcloth in ethyl alcohol andwipe the foreignsubstance with them.Non-recommendedpaper is used.Check whether thepaper being usedmeets thespecification.Replace it with thespecified paper.Faulty mounting of theplaten.Check mountingcondition of theplaten.Mount the platenproperly.
SM-L204PRODUCT SPECIFICATIONS344) Paper feed failurePhenomenon Cause Check Method RemedyPaper is not fedor fed irregularlyThe paper cover is notclosed properly.Close the paper coverproperly.Faulty connection ofthe motor connector.Check connection ofthe motor connector.Connect the correct orcorrectly.Defective motor. Replace the mechanismass’y.Battery voltage drop. Check the batterydisplay of the OLED. Charge the battery.Faulty main PCB ass’y Replace the main PCBass’yFaulty mounting of theplaten.Check mountingcondition of theplaten.Mount the platenproperly.Paper feed failureCheck whether or notthe paper is jammingor torn and caught inthe paper path.Eliminate unnecessarypaper in the paper pathand set paper properly.Foreign substance inthe gear.Eliminate the foreignsubstance.Broken gearIf the gear isbroken,replace themechanism ass’y.
SM-L204PRODUCT SPECIFICATIONS35Annex1
FCC Caution. § 15.19 Labelling requirements. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. § 15.21 Information to user. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. § 15.105 Information to the user. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: -Reorient or relocate the receiving antenna. -Increase the separation between theequipment and receiver. -Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. -Consult the dealer or an experienced radio/TV technician for help. *RF warning for Mobile device:This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

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