Sagem Wireless 95310001 Wireless Local Loop Terminal User Manual H S EN COURS TRA TRA 2

Sagem Wireless Wireless Local Loop Terminal H S EN COURS TRA TRA 2

Users Manual

                                               SBASIC GUIDE to the Digital Terminal            MODEL RT30F - PCS
1Welcome to the world of the SAGEM SA local radio loop. We congratulate you on yourpurchase of a GSM digital terminal SAGEM RT-30.We would like to draw your attention to the fact that this GSM terminal has been approvedin accordance with the relevant European Standard. To get the most out of your digitalterminal and the services associated with it, we recommend that you carefully read throughthis Basic Guide and keep it near your digital terminal.PLEASE NOTEDepending on the configuration of the networks and the associated conditions ofsubscription, some functions may not be available (these are indicated by anasterisk *).The SAGEM logo and trademark are the property of SAGEM SA.AT is a registered trade mark of Hayes Microcomputer Products, Inc.Hayes is a registered trade mark of Hayes Microcomputer Products, Inc.Windows is a registered trade mark of Microsoft Corporation.All other trade marks or product names are trade marks or product names of the respective title holders.ZAMBUUUJO.p65 10/04/02, 18:431
2GENERAL RECOMMENDATIONS .................................................................. 3Safety  instructions ........................................................................................ 3Electrical safety ............................................................................................ 4FCC  Recommandations  Safety  information  for Wireless  local  loopTerminal ........................................................................................................ 5YOUR TERMINAL ............................................................................................. 9Your box contains ......................................................................................... 9Description of  your terminal ......................................................................... 9Connectors ................................................................................................. 10Lamps ......................................................................................................... 11Battery .......................................................................................................... 11INSTALLING AND USING THE TERMINAL FOR THE FIRST TIME ............... 12Installing  your  terminal ............................................................................... 13Connecting line / battery / power supply .................................................... 15Before connecting, real carefully safety instructions p3 ............................ 16Commissioning ......................................................................................... 16Check the field strength ............................................................................. 17Your first call ............................................................................................... 17SERVICES AVAILABLE ON THE TERMINAL ................................................. 18Conference  calls  * ...................................................................................... 18Double call (Call hold / Call wait) * ............................................................ 19Answering device * ..................................................................................... 19Call  forwarding * ......................................................................................... 20Fax application * ......................................................................................... 20Data  application * ....................................................................................... 21ADVICE IN THE EVENT OF A PROBLEM ...................................................... 31Total lack of response from the terminal ................................................... 31Interruptions  during a  call .......................................................................... 31Tone  errors ................................................................................................. 31Generated  tones ........................................................................................ 32ContentsCONTENTSTo make this manual easier to read, carefully study the topics covered and note theirlocation in the guide:ZAMBUUUJO.p65 10/04/02, 19:062
3GENERAL RECOMMENDATIONS      This equipment has to be imperatively installed, tested and serviced byqualified personnel. Before opening the equipment, always unplug all connectors andread carefully all safety instructions. After installation or service, the cover must imperativelybe closed and fastened to base with the tie or the screw provided by the manufacturer,in order to ensure end user safety against electric shocks.No operator serviceable parts. Refer servicing to qualified personnel. To prevent electricshocks, do not remove cover.Safety instructionsDo not allow a child to play with your terminal. He could be injured if he tries to take itapart (aerial, etc.).     Electronic medical equipmentAs with any device which uses radio frequencies, a cellular terminal may adversely affectthe operation of some types of electronic medical equipment if they are not adequatelyshielded against interference. This may also apply to medical devices which are carriedin or on the human body (including some types of cardiac stimulator and hearing aids)and appliances used in the home (dialysis machines in particular).Contact your doctor or the manufacturer of the device in order to find out whether anyspecial precautions should be taken.     Potentially explosive areasAlthough it can only happen under exceptional circumstances, your terminal or itsaccessories are capable of generating sparks which could, in turn, cause an explosion orstart a fire in some potentially hazardous locations (filling stations, etc.). It may also interferewith remotely-controlled  explosive triggering devices, in quarries for example. We thereforestrongly recommend that you do not install your terminal in any of these locations.The use of your equipment is subject to safety regulations, which are designed to protectthe user and his environment.Safety instructions!ZAMBUUUJO.p65 10/04/02, 18:433
4GENERAL RECOMMENDATIONSElectrical safety Do not install the terminal in a damp room, bathroom, laundry room or in a kitchenwithin 1.5 metres of the sink.This terminal should be used at temperatures between 5°C and 40°C.In districts which are subject to frequent storms, use a suitable surge arrester to protectthe terminal against electrical overloads.Electrical connection: 230 V mains power supply, single-phase alternating current, withthe exception of IT installations as defined in Standard EN 60-950.Note: As an option, you may have a 110V power supply instead of 230V version.Before powering on your unit, make sure the mains outlet it is connected to, meets therequirement printed on the warning label on the separate power supply (voltage, current,frequency of power network).Note: the mains power supply voltage is classified as excessive according to the criteriaof Standard EN 41-003. As a precaution, in the event of danger, mains adapters shouldact as circuit breakers to isolate the 230 V or 110 V or power supply. They must belocated near the terminal and must be easily accessible.The equipment must only be used with the mains adapter supplied.In Europe, this unit includes the   stamp, following the 73/23/EEC, 89/336/EEC and93/68/EEC directives.Telephone line connection:The telephone line is classified as TNV-2 according to EN60950. Therefore, the line must not be installed outside the building.Compatibility with your phoneBefore connecting your phone to your digital terminal, check the documentationsupplied with the terminal for any information relating to safety.Make sure that you only connect the terminal to approved phones and in accordancewith current regulations.Problems with interferenceThe terminal is a transmitter which uses radio frequencies. For this reason it maysometimes  receive and generate interference which may adversely affect its ownperformance as well as the performance of other electrical equipment in the immediatevicinity (terminals, television sets, microcomputers, etc.).Make sure that you carefully follow the instructions for connecting your terminal to themains power supply.Recommendations for emergency numbersThe terminal operates with the aid of radio signals on cellular and terrestrial networks.For this reason, it is not possible to guarantee that every call will be put through. Inaddition, you cannot rely solely on a wireless device for urgent communications(medical emergencies for example).Electrical safetyZAMBUUUJO.p65 10/04/02, 18:434
5FCC  Recommandations  Safety  information  forWireless  local  loop  TerminalUse of your Terminal is subject to safety rules designed to protect the user and his orher  environment.Exposure to Radio Frequency SignalsYour Wireless local loop Terminal is a low power radio  transmitter and receiver. Whenit is ON, it receives and also sends out radio frequency (RF) signals.In August,  1996,  the  Federal  Communications  Commissions  (FCC)  adopted  RFexposure  guidelines  with  safety  levels  for  Wireless  Terminal.  Those  guidelines  areconsistent  with  the  safety  standards  previously  set  by  both  U.S.  and  internationalstandards  bodies:ANSI C95.1 (1992)*NCPR Report 86 (1986)*ICNIRP  (1996)*(*) American National Standards Institute; National Council on Radiation Protection andMeasurements;  International  Commission  on  Non-Ionizing  Radiation  Protection.Those standards were based on comprehensive and periodic evaluations of the relevantscientific  literature.  For  example,  over  120  scientists,  engineers,  and  physicians  fromuniversities, government health agencies, and industry reviewed the available body ofresearch to develop the ANSI Standard (C95.1).The design of  your phone complies  with the FCC guidelines  (and those standards).Safety  Operation RequirementDo not operate your Phonecell when any person is within 20 cm of the antenna.Antenna CareUse  only  the  supplied  or  an  approved replacement  antenna.  Unauthorized  antennas,modifications,  or  attachments  could damage  the  Terminal  and  may  violate  FCCregulations.Phone OperationTips on efficient operation: for your Terminalto operate most efficiently: do not touch theantenna  unnecessarily  when  the  Terminal  is  in  use.  Contact  with  the  antenna  affectscall quality and may cause the Terminal to operate at a higher power level than otherwiseneeded.Electronic DevicesMost  modern  electronic  equipment  is  shielded  from  RF  signals.  However,  certainelectronic  equipment may  not  be  shielded against  the  RF  signals from  your  WirelessTerminalPacemakersThe  Health  Industry  Manufacturers  Association  recommends  that  a  minimumseparation  of  six  (6)  inches  be  maintained  between  a  Wireless  Terminal  and  apacemaker to avoid potential interference with the pacemaker. These recommendationsare  consistent with  the independent  research by  and  recommendations of  WirelessTechnology  Research.ZAMBUUUJO.p65 18/04/02, 16:175
6Persons with pacemakers:•Should ALWAYS keep the phone more than six inches from their pacemaker when thephone is turned ON;•If you have any reason to suspect that interference is taking place, turn your TerminalOFF immediately.Hearing AidsSome digital Wireless Terminal may interfere with some hearing aids. In the event ofsuch interference, you may want to consult your service provider.Other Medical DevicesIf you use any other personal medical device, consult the manufacturer of your device todetermine if they are adequately shielded from external RF energy. Your physician maybe able to assist you in obtaining this information.Turn your Terminal OFF in health care facilities when any regulations posted in theseareas instruct you to do so. Hospitals or health care facilities may be using equipmentthat could be sensitive to external RF energy.Posted FacilitiesDon’t install  your Wireless Terminal in any facility where posted notices so require.Blasting AreasTo avoid interfering with blasting operations, Don’t install  your Wireless Terminal whenin a ”blasting area” or in areas posted: ”Turn off two-way radio”. Obey all signs andinstructions.Potentially Explosive AtmospheresDon’t install  your Wireless Terminal when in any area with a potentially explosiveatmosphere and obey all signs ans instructions. Sparks in such areas could cause anexplosion or fire resulting in bodily injury or even death.Areas with a potentially explosive atmosphere are often but not always clearly marked.They include fueling areas such as gasoline stations; below deck on boats; fuel orchemincal transfer or storage facilities; vehicles using liquefied petroleum gas (suchas propane or butane); areas where the air contains chemicals or particles, such asgrain, dust, or metal powders; and any other area where you would normally be advisedto turn off your vehicle engine.Electrical SafetyOnly use the appropriate chargers recommended in the manufacturer’s catalog. Usinganother charger may prove dangerous and could invalidate the warranty of your WirelessTerminal.The main power socket should be easily accessible.Make sure that the main voltage corresponds to the level marked on the chargeridentification plate.General PrecautionsDo not try to open your Wireless Termianl and repair it yourself. The manufacturercannot be held liable for any resulting damage.Any work done by an unqualified and unauthorized person will invalidate your warranty.Do not install your Wireless Terminal in humid places (bathroom, swimming pool, etc.).Protect it from splashing water and other liquids.ZAMBUUUJO.p65 10/04/02, 18:516
7Do not expose your Wireless Terminal to extreme temperatures.Keep your Wireless Terminal out of reach of small children. Do not allow them to playwith it, it is not a toy. Only use your Wireless Terminal with original accessories. Failureto comply with these rules will invalidate your warranty.Remember to dicsconnect the charger before removing the battery.The physical and chemical processes used in rechargeable batteries mean thattemperature limits must be followed during rapid charging. Your Terminal automaticallyprotects the batteries from extreme temperatures.If the Wireless Terminal is disconnected from the battery for an extended period of time,it will lose the time and the recorded messages.WARNINGThe manufacturer cannot be held liable for any failure to comply with the aboverecommendations or for any misuse.Emergency CallsIMPORTANTThis Wireless Terminal, like any PCS phone, operates using radio signals, PCS andlandline networks, and user-programmed functions. As a consequence a connection inall conditions cannot be guaranted.Therefore you should never rely solely upon anyPCS phone for essential communications (e.g. medical emergencies).To make or receive any calls, this phone must be switched on and in service area withadequate PCS signal strength. Emergency calls may not be possible on all PCSnetworks or when certain network services and/or phone features are in use. Checkwith local Service Providers.When making an emergency call, remember to give all the necessary information asaccurately as possible. Remember that your PCS Wireless Terminal may be the onlymeans of communication at the scene of an accident - do not terminate the call untilgiven permission to do so.If certain features are in use (such as Keyguard), you may first need to turn thosefeatures off before you can make an emergency call. Consult this manual and your localPCS Service Provider.Emergency CallingIf the phone is not on, press .Key in emergency number for your present location (e.g. 911 or other official emergencynumber).Press .If you dial 911  during a call, the phone terminates the current call and attempts to makea call to the emergency number 911.ZAMBUUUJO.p65 10/04/02, 18:437
8FCC/INDUSTRY CANADA NOTICEYour Wireless Terminal may cause TV or radio interference (e.g when using telephonein close proximity of receiving equipment). The FCC/INDUSTRY CANADA can requireyou to stop using your Wireless Terminal if such interference cannot be eliminated. Ifyou need assistance, contact your local dealer.This device complies with parts 24 of the FCC rules. Operation is subject to the conditionthat this device does not cause harmful interferences.ZAMBUUUJO.p65 10/04/02, 18:438
9YOUR TERMINALYour terminal - DescriptionYour box contains• One digital terminal SAGEM RT-30 with a backup battery enclosed• One power adapter• One basic guide.• One line cable.• One installation kit.Description of your terminalYour terminal connects the subscriber to the network over a radio link (GSM radio standard).It is located on the subscriber’s premises and installed on the wall. The figure belowshows the possible connections of your terminal:• 1 to 3 standard telephones• Analog G3 fax machine• Digital terminal (PC or fax machine)• Power supply adapter• External antenna, optional• 2 screws and plugs for fixing the terminal on the wall.ZAMBUUUJO.p65 10/04/02, 18:439
10 Your terminal - DescriptionYOUR TERMINALConnectorsThe figure below gives the location of each connector.The table below gives the meaning of each connector.      Connector           Type                  Connection forJ1 Data 9 points, RS232 PC or digital fax machineJ2 RJ11 female Fax machineJ3 RJ11 female PhoneJ4 RJ45 female Power adapterJ5 TNC / BNC or mini UHF External antenna if neededJ1 J2 J3 J4 J5ZAMBUUUJO.p65 10/04/02, 18:4410
11Your terminal - DescriptionYOUR TERMINALLampsThe tables below give the meaning of the 2 lamps on the front panel.Upper lamp (red)Lower lamp (green: operating  with power supply, red: operating with backup battery,depending on model)BatteryA battery backup is integrated in your terminal, it is disconnected after the factory testsand for storage. You are required to connect it.With the battery, in case of mains failure your terminal works properly during 1 hour (talktime) or 6 hours (stand-by).Dependent on operating conditions and network configuration.Status FunctionOff Power offOn Power onSlow flashing Off hookRapid flashing SIM card missing or waiting forPIN code entryStatus FunctionOff Call forward inactiveOn Call forward activeSlow flashing SMS or voice mail notificationRapid flashing Searching network ornetwork not availableZAMBUUUJO.p65 10/04/02, 18:4411
12INSTALLING AND USING THE TERMINAL FOR THEFIRST TIMEInstalling your terminal14574.5> 300Dimensions in mmZAMBUUUJO.p65 10/04/02, 18:4412
13Installing your terminalINSTALLING AND USING THE TERMINAL FOR THEFIRST TIMEInstalling your terminalWhere should you install your terminal?In order to prevent any interference between your terminal and other electricalequipment in the immediate vicinity (phones, television sets, microcomputers, etc.),which could result in extraneous noise, make sure that you install your terminal at adistance of at least 2 m from any of these types of equipment.However, if there is no sign of any interference, you can reduce this distance.Distance between your phone and the terminalMake sure that, when your phone is connected to the terminal, the distancebetween them is at least 2 m. If you become aware of interference, move the phoneand its cord further away from the terminal, until the interference disappears.Wall installationRequired tools• One hammer drill + set of drills• One 500 mm spirit level• One flat blade screwdriver• One 2-meter tape measure.Procedure:1. Mark out the positions of the fixing holes, either using the drilling template  (part ofthe packaging: cut it) or by marking two points 145 mm apart in a vertical line.Vertical attachment 300 mm from the ground (terminal low point) (see Figure onopposite page).2. Check the vertical alignment of the points using the spirit level.3. Drill to a diameter of 5 mm and a depth of 25 mm.ÿ 525ZAMBUUUJO.p65 10/04/02, 18:4413
14INSTALLING AND USING THE TERMINAL FOR THEFIRST TIME4. Fit the expansion plug supplied with the terminal.5. Insert the two screws in the plugs, leaving a 2.5 mm minimum space betweenthe wall and the screw head.6. Offer up the backplate (the keyholes) to the two screwheads, position thebackpate on the screws and slide it down.7. Moderatly tighten the bottom screw to prevent the terminal from becomingdetached.For attachment on wood-type materials:8. Prepare per steps 1 and 2.9. Drill a 2 mm dia. 20 mm deep pilot hole.10. Screw the two screws, leaving a 2.5 mm minimum space between the wall andthe screw head.11. Carry out steps 6 and 7.2.5 mmInstalling your terminalZAMBUUUJO.p65 10/04/02, 18:4514
15INSTALLING AND USING THE TERMINAL FOR THEFIRST TIME      This equipment has to be imperatively installed, tested and serviced byqualified personnel. After installation or service, the cover must imperatively be closedand fastened to base with the tie or the screw provided by the manufacturer, in order toensure end user safety against electric shocks.No operator serviceable parts. Refer servicing to qualified personnel. To prevent electricshocks, do not remove cover.Connecting line / battery / power supplyThe various accessories supplied have to be installed carefully before powering theequipment.Configuration of P2 Point Position of the buttonof P21 A: Internal antenna (Position by default)B: External antenna2 A: Power supply disabledB: Power supply enable (Position foroperation)3 Reserved4 ReservedA A A ABB B B1234Configuration of the terminal1. Disconnect the power supply.2. Open the cover of the terminal.3. Check if the battery is connected (the plugmust be inserted in connector P1).4. If the battery is connected go to step 6.5. Connect the wire connecting the batteryto connector P1, on the printed circuitboard of the terminal.6. Configure DIP switch P2 as indicated infigure below.7. Close the cover of the terminal.8. Fasten to the base with the tie or screwprovided.Installing your terminal!ZAMBUUUJO.p65 10/04/02, 18:4515
16Before connecting, read carefully safety instructions p3Line1. Connect your phone set to the other end of your phone cord.2. Plug the phone cord into the RJ11connector J3  .Power supply1. Plug the power supply cable to the connector J4  .2. Plug the other end of the power supply cable into a 230 V electrical socket outlet.CommissioningAfter having powered the terminal, you will see the lamps successively blinking as below(it generally takes less than 1 minute, depending on network):1. Both lamps on the front panel of the terminal flash alternatively to indicate that theterminal is initializing.2. At the end of initialization, both upper and lower lamps flash rapidly during1 second.3. If necessary, enter you PIN code as indicated in paragraph Your first call p13.4. The lower lamp is on, meaning the terminal is ready to use.Your terminal is now installed !Check the signal strength.You can now make your first calls !INSTALLING AND USING THE TERMINAL FOR THEFIRST TIMEInstalling your terminalJ1 J2 J3 J4 J5ZAMBUUUJO.p65 10/04/02, 18:4616
17INSTALLING AND USING THE TERMINAL FOR THEFIRST TIMECheck the field strengthThe upper lamp on the terminal will flash rapidly if the field strength is incorrect or ifthere is no connection to the phone network.If necessary, connect an external antenna to the device. Move the external antenna to aposition where the coverage is at its maximum.The external antenna should preferably be inside building to avoid overvoltages due tolightning. If not, it is the responsability of installer to provide adequate overvoltageprotections on external antenna. The installation must be done by qualified personal.Your first callNote: In case of a problem at any step of the operations, you can re-initialize thedevice and disconnecting the battery, wait for 1 minute and connect it again.This operation should only be done by the qualified personnel.Making your first call1. Lift the handset; il you hear a 2 bip/second tone in the handset, enter your PINcode and validate using  #. This action is only done when you use your terminalfor the first time.  You should hear a continuous dialling tone inviting you to dialand the lower lamp on your terminal should be blinking.2. You can then proceed as if you were using a conventional fixed phone.3. When you replace the handset, the lower lamp stops blinking. Receiving calls1. When you receive a call, your phone rings (activation by the terminal).2. When you lift the handset, the lower lamp blinks slowly.3. You can speak to the caller.Your first callZAMBUUUJO.p65 10/04/02, 18:4617
18SERVICES AVAILABLE ON THE TERMINALConference callsConference calls *To manage conference calls, use the R button on your handset as indicated below:3-party conference callThis service allows you to speak to several persons at the same time.To set up a Conference call :1. Dial the first party number. You are then in conversation with him (Mr X).2. Press R then 2 on the phone to put Mr X on hold.3. Dial the second party number (Mr Y). He comes on the line.4. Press R followed by 3 to be connected with both Mr X and Mr Y.Note: If you replace your handset, all calls are released.You can also set up a Conference Call if you are already in conversation and you receivea call waiting tone :1. Press R then 2 on the phone to put the first conversation on hold and to activatethe waiting call. You can now speak to the second party.2. Press R then 3 on the phone to be in 3-party conference call.ZAMBUUUJO.p65 10/04/02, 18:4618
19Double call / Answering deviceDouble call (Call hold / Call wait)  *Using the “double call” service, you can converse with two callers alternatively. If you areengaged on a “double call” and a third caller wishes to contact you, he will then be directedto your voice messaging service*, where he can leave a message for you.You are engaged on a call with Mr X and a second caller Mr Y rings you; this is indicatedto you by a call waiting tone.You then have three options:     Button pressed                     MeaningR followed by 2Current call put on hold and activation of the waiting callR followed by 0Rejection of the call on hold or of the waiting callR followed by 1Terminate the current call and switch to the call on holdor to the waiting callYou can accept the new call1. Press R followed by 2. Mr X is put the on hold. Mr Y will come on the line.2. To switch  from one call to another, press R then 2.3. To terminate the calls, replace the handset.You can terminate your first call and accept the call on hold1. Press R followed by 1.You can reject the new call in order to stay on the line to your first caller1. Press R then 0.Answering device  *The terminal is not equipped with an answering device. However, it manages themessaging service provided by the network Operators*.With the answering device activated (by means of call forwards to your voice mail), noneof the calls are lost and your caller is always able to leave a message for you.If a message has been left, this is indicated by a shrill beep in the phone and the upperlamp flashing slowly on the front of your terminal.SERVICES AVAILABLE ON THE TERMINALZAMBUUUJO.p65 10/04/02, 18:4619
20 Call forwarding / Fax applicationType          Interrogation   Activation DeactivationUnconditional (CFU) *#21# **21* <Number> # ##21#Busy (CFB) *#67# **67* <Number> # ##67#No reply (CFNRy) *#61# **61* <Number> # ##61#Network problem *#62# **62* <Number> # ##62#(unavailable)(CFNRE - not reachable)SERVICES AVAILABLE ON THE TERMINALResult of interrogation:bass beep: service not activatedshrill beep: service activatedFax application *• Plug your analog fax machine (G3) into the  RJ11 connector J2. The fax line isdedicated only to send or receive fax.Receive• When you receive a fax call, only the fax machine rings (the phones connected tothe J3 connector does not ring).• During the fax call, the phone line is not available.Transmit• When you send a fax, the phone line is not available.Call forwarding  *Setting up call forwards enables you to switch the incoming calls to another phonenumber. This number can be the Network voice mail number or any number, providedthe subscription allows it (*).Several types of call forwarding are available:•Unconditional call forwarding (all incoming calls are forwarded to the numberrecorded).•Call forwarding, busy (engaged) (when you are engaged in a call, and somebodyelse tries to call you, his call is directly forwarded to the number recorded).•Call forwarding, no reply (when you are not at home or you do not answer, theincoming call is forwarded to the number recorded).•Call forwarding, network problem (if the terminal is not reachable the incomingcalls are directly forwarded to the number recorded).ZAMBUUUJO.p65 10/04/02, 18:4620
21SERVICES AVAILABLE ON THE TERMINALData applicationData application *Cable installationA cable (in option) allows you to connect your terminal directly via the DB 9 pts plug tothe serial port on a computer (RS232 - V24).Modem installation- Driver installation for Windows™ 95/98• Click on Start, at the bottom left ofthe screen, then without releasing themouse button, select Settings >Control Panel.• In the window which is displayed,double-click on the Modems icon:the Modems Properties window isdisplayed. Click on Add: the InstallNew Modem window appears.Check the Don’t detect my modembox and click on Next >.If a modem is already installed, theModems Properties window isdisplayed: click on Add, the InstallNew Modem window is displayed.• In the new window, click on StandardModem Types in the left handcolumn and on Standard 19200 bpsModem in the right hand column,then click on Next >.• In the new window, select the port towhich the phone is connected: e.g.Communications Port (COM1),then click on Next >.• The computer installs the driver anda success message is displayed.Click on Finish then on Close in theModems Properties windows.Installation is completed.ZAMBUUUJO.p65 10/04/02, 18:4621
22 Data applicationSERVICES AVAILABLE ON THE TERMINAL- HyperTerminal installation for Windows™ 95/98• From the Control Panel, double-clickon the Add/Remove Programs icon.In the new window, click onWindows Setup, then double-clickon Communications.• In the new window, check the Dial-Up Networking and HyperTerminalboxes, then click on OK; click on OK.Installation is completed.- HyperTerminal configurationHyperTerminal allows you to transfer files to or from a remote PC equipped with amodem.• Click on Start, then withoutreleasing the mouse button,select Programs >Accessories > HyperTerminalor Programs > Accessories >Communications >HyperTerminal.• In the HyperTerminal window,double-click on the HyperTerminalicon to run the application. The NewConnection, ConnectionDescription windows appear. Entera name (File transfer, for example),the choice of associated icon isunimportant. Click on OK.ZAMBUUUJO.p65 10/04/02, 18:4622
23Data applicationSERVICES AVAILABLE ON THE TERMINAL• In the new window, the name chosenand the associated icon aredisplayed. Select Standard 19200bps Modem then enter the phonenumber. Click on OK.• In the new window, click on Modify…The File transfer Properties windowappears.If you do not want to Use countrycode and area code, suppress thetick in the box.• Click on Configure…ZAMBUUUJO.p65 10/04/02, 18:4623
24 Data applicationSERVICES AVAILABLE ON THE TERMINALIn the new window, check if theparameters are correct (COM1,19200). Click on Connection.• Fill in the window as follows:Data bits : 8Parity : NoneStop bits : 1• Click on Advanced… and fill in thewindow as follows:• Tick the box Use flow control forHardware.Extra settings: &K3+CBST=7,0,1• To close, click on OK, OK, OK,Cancel.Save under the chosen name (Filetransfer, for example)K4ZAMBUUUJO.p65 10/04/02, 18:4624
25Data applicationSERVICES AVAILABLE ON THE TERMINALInternet applicationParameter configuration in the computerTo log onto the Internet from your PC,you will have to set up a «Dial-UpNetworking» connection.To do this, go to My Computer/Dial-Up Networking and select Make NewConnection.Give your connection a name andselect Standard 19200 bps Modem(*).Click on Configure… and check thatthe parameters are as follows:Maximum speed : 19200Data bits : 8Parity : NoneStop bit : 1Flow control : hardwareAdditional parameters :  &K3+CBST=7,0,1Then click on Next.Enter the phone number of yourInternet service provider. Click onNext and confirm by clicking onFinish.To access the Internet, start up yourDial-Up Networking connection; youmust then enter the user name andthe password. When the connectionis established, start up your browser.(*) If the Standard 19200 bps Modem is not in the list, click on Cancel then refer to thechapter entitled MODEM INSTALLATION to install it.ZAMBUUUJO.p65 10/04/02, 18:4625
26 Data applicationSERVICES AVAILABLE ON THE TERMINALSpecial casesSome service providers automatically create a Dial-Up Networking connection forcertain types of modems when the Internet browser is being installed. You are advisedto choose a Standard 19200 bps Modem type connection.If this is not available, select any connection. When the browser has been installed,go to My Computer/Dial-Up Networking and open the connection corresponding toyour service provider. Then, change the parameters as shown in the previous section.Fax application•  Using RTE FOTOWIN• Start the application.• Click on Setup: the window LineSetup appears. Click on Modemto create a new modem.• Click on New and fill the Modemtab as follows:ZAMBUUUJO.p65 10/04/02, 18:4626
27• Select the Command tab and fill itas follows:• Click on OK then on Close toreturn to the window Line setup.Select the modem created and theserial port wanted then click onOK.• The application initializes themodem and goes into waitingstate.AT commandsNotation [-] = optional parameterThe following AT commands are handled by the phone:ATE[0|1]<CR> Command echo:0= off1= on.ATV[0|1]<CR> Answers to AT commands:0= digital format1= text format.ATQ[0|1]<CR> 0= Answers to AT commands are sent to the computer.1= Answers to AT commands are not sent to the computer.ATD<number>[;]<CR>orATDP<number>[;]<CR> Dialing.orATDT<number>[;]<CR>The characters for: ‘P’ or ‘p’ (pulse), ‘T’ or ‘t’ (tone), ‘W’ or ‘w’ (wait), ‘,’(pause) are accepted and indifferent.«;» at the end of the command, before <CR>, means: phone call (asopposed to data call).Data applicationSERVICES AVAILABLE ON THE TERMINALZAMBUUUJO.p65 10/04/02, 18:4627
28 Data applicationSERVICES AVAILABLE ON THE TERMINALATA<CR> Answer a call.ATH[0]<CR> Disconnect existing link.ATS0=i<CR> Answer calls after ”n“ rings.i = 0: no automatic off-hook.ATBi<CR> Data rate selection:ATB7 : Analogue modem 2400 (V22BIS)ATB11 : Analogue modem 4800 (V32)ATB13 : Analogue modem 9600 (V32)ATB25 : UDI 2400 - ISDN callATB27 : UDI 4800 - ISDN callATB29 : UDI 9600 - ISDN call.AT\N4<CR>or RLP.AT\N6<CR>AT\N0<CR> Non RLP.A/ Repetition of the previous line.During a data call:+++ Return to command mode (Allows to hang up using ATH as soon asthe modem has sent OK).Note: The commands may be combined:For exampleATE0V0<CR>ATV0E0<CR>ATE0<CR> then ATV0<CR>are equivalent.ZAMBUUUJO.p65 10/04/02, 18:4628
29Depending on model, the following commands are available:AT&F To recover the default setting.AT&kn Flow controln = 0: no flow controln = 3: hardware flow control (RTS/CTS)n = 4: software flow control (XON/XOFF)AT&W Writes the user configuration in saved memory. ATZ command initializesthe phone with this configuration.AT&V Gives the current configuration, the user configuration and the defaultsettings.For exampleAT&VACTIVE PROFILE:B29E0 Q0 V1 \N0\V0+CMFG1S00:001 S07:000STORED PROFILE:B13E1 Q1 V1 \N4\V1+CMFG0S00:000 S07:000DEFAULT SETTINGS:B11E1 Q0 V1 \V4\V0+CMFG0S00:000 S07:000OKATI0 to 9 ATI commands give information about the model, type, software version,etc.Data applicationSERVICES AVAILABLE ON THE TERMINALZAMBUUUJO.p65 10/04/02, 18:4629
30 Data applicationSERVICES AVAILABLE ON THE TERMINALYour questions answeredThis section describes the most common problems encountered whilst installing datatransmission systems.The terminal does not respond to the AT commands:- Check that your HyperTerminal session parameters are correct.- Check that your cable is connected.- Check that you are connected to the correct COM port on your PC. To ensure that thisis the case, use an HyperTerminal session described previously.The modem must respond to the AT commands. Example : type ATZ then <Enter>.The modem responds OK.The terminal responds to the AT commands. It dials, then cuts off immediately:- Check that your terminal supports the DTR signal. If not, type the following commands:at&d0 and at&w.- If your terminal supports the DTR signal, check the condition of your cable.- Check that a DATA type option is available with your subscription.Special characters appears on your PC screen during an incoming call:- Change the speed of the serial link on your computer so that it corresponds to thespeed of your terminal.ZAMBUUUJO.p65 10/04/02, 18:4630
31ADVICE IN THE EVENT OF A PROBLEMAdvice in the event of a problemBefore contacting the Customer Service Department, you can try and identify the problemwith the aid of the following checklist:Total lack of response from the terminal• Check that the phone is connected to the terminal.• Check that the terminal is connected to the mains power supply, check the socketoutlet and the connecting cable.• Check the field strength (see page 12).Interruptions during a call• Check the field strength (see page 12).Tone errorsTone and sound Explanation Action------- continuous beeps No SIM card or autoSIM code pin loadingHumming in the Interference between Move them at leasthandset your phone and the 2 metres apartterminalLoud tone and busy tone No network available Change the positionafter the number has been of the terminal or checkdialled and upper lamp subscriptionrapidly flashingNo sound If after hang off during  Wait and try again15 seconds, there maybe a temporary fault onthe phone networkYour caller cannot hear The field strength is Change installing positionyou too weakYou cannot hear The terminal may be Disconnect the terminalanything when you lift disconnected from the completely then reconnectthe handset mains power supply it and check the lampsZAMBUUUJO.p65 10/04/02, 18:4631
32Generated tones        Type                      ValuesDial tone 425 Hz continuous for 15 secondsCongestion / busy tone 425 Hz intermittent Ton: 300 ms / Toff: 300 msConfirmation beep 950 Hz, Ton: 100 msAbort beep 300 Hz, Ton: 100 ms / Toff: 500 ms /Ton: 100 msNote: The tones may leave different characteristics according to versions.1 beep of confirmation: active service or OK1 beep of abort: inactive service2 beeps of abort: errorsWhen a signal indicating that the phone network is unavailable is received, the engaged(busy) signal is transmitted down the line in place of the dialling tone.If you lift the receiver when the PIN code has not been validated, a series of beeps issuperimposed over the dialling tone.In every case, access to the emergency service is still possible.ADVICE IN THE EVENT OF A PROBLEMAdvice in the event of a problemZAMBUUUJO.p65 10/04/02, 18:4632

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