Salutica Allied Solutions Sdn Bhd BR1701 Fobo Tag User Manual Starter

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Document ID	3614223
Application ID	Q1ZPQmpBb+T6TgvpR2kqOA==
Document Description	User manual.pdf
Short Term Confidential	No
Permanent Confidential	No
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Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	175.03kB (2187838 bits)
Date Submitted	2017-10-23 00:00:00
Date Available	2017-10-23 00:00:00
Creation Date	2017-08-28 12:39:01
Producing Software	Microsoft® Word 2010
Document Lastmod	2017-08-28 12:39:01
Document Title	Starter
Document Creator	Microsoft® Word 2010
Document Author:	hisyam

FOBO TAG
User Manual
Version Draft - 01
(For iOS7.1, Android 4.30 & above)
1|Page
Contents
1 Introduction
2 About FOBO TAG
3 Description of FOBO TAG
3.1 Battery Replacement.
4 Description of FOBO TAG app screens
4.1
Login screen
4.2
Home screen before adding the TAG.
4.3
Home screen after adding the TAG.
4.4
Profile Details screen.
4.5
General settings page
4.6
Safe Zone.
4.7
Time Zone.
4.8
MySOS Profile.
4.9
Helper & Helpee.
4.10
SOS.
5 Start to use FOBO TAG
5.1
5.2
5.3
Installing FOBO TAG app
Pairing to your smart phone
Logout from FOBO TAG app
6 Re-pairing FOBO TAG with CrossPair
7 FOBO TAG Functions
1) PromptME
2) FindME
3) FindME
4) RemindME
5) Don’tMoveME
6) SOS.ME
7) WebSearchME
2|Page
8 Trouble Shooting Guide
9 FOBO Specifications
10 Warning
11 Regulatory Information
12 Intellectual Properties
3|Page
1 Introduction
FOBO TAG is a wireless device using Bluetooth® 5.0 technology to monitor your
belongings. Please ensure that your smart phone has Bluetooth® 4.0 or above capability
in order to use FOBO TAG.
Before starting to use FOBO TAG, please download the FOBO TAG app to your smart
phone, FOBO TAG App is available free of cost on Google play store and Apple play
store.
2 About FOBO TAG
As we go about our daily life, we are inundated with a lot of information and many things
for us to remember. With FOBO TAG, we aim to bring convenience to your daily living
by providing timely reminder or alert when you forget your belongings or about to lose
sight of your loved ones. FOBO TAG working with your smart phone applications could
monitor your loved ones or belongings from anywhere within Bluetooth range. (Note:
The distance varies according to different environment or surrounding e.g. building walls,
metal objects, human body, vegetation & water could affect the RF signal).



Worried about losing your important belongings, your pet or loved ones? TAG a
FOBO TAG to them for peace of mind. When you discover you lost your
belonging, pet or loved ones, simply enable WebSearchME. Any FOBO TAG
app user who happens to be in nearby vicinity of FOBO TAG, anywhere in the
world, will alert you via FOBO cloud the GPS location of the lost TAG. With
many existing FOBO app users all around the world, you have good chance of
locating your lost belonging, pet or loved ones.
Attach FOBO TAG to your personal items be it your handbag, laptop bag,
luggage, car key or any important belongings, and FOBO TAG will monitor them
for you. When you leave any Tagged belonging behind, RemindME function will
trigger your phone to alert and remind you to take your belonging with you. We
understand that at times you might not want to be disturbed by RemindME alerts;
example your laptop bag is safely placed at home and you are on the way leaving
your home to the cinema. Our smart SafeZone feature working with TimeZone
will prevent an alert. However during weekday, when you leave your home to the
office and forget your laptop, TimeZone will know it is time to go to office and it
will prompt an alert to remind you. (Note: SafeZone utilizes GPS/AGPS of your
smart phone to determine location. Turn on Wi-Fi on your smart phone for better
accuracy.)
When you misplace any belonging you can use FindME to search for it. Example
a car key misplaced under your sofa. FindME will be able to indicate the signal
strength for you to estimate how far you are away from your belonging. The
FOBO TAG can also be triggered to beep for ease of locating your belonging. But
if the TAG is not within vicinity, FindME will also display the GPS location
(with time and date) where your belonging was last disconnected with the phone.
This will help you trace where you misplaced your belonging. You can also locate
your smartphone with the help of TAG, you just need to long press “FOBO button”
4|Page



on the TAG and your smartphone will loudly ring- even on silent. Provided the
both are within the bluetooth range.
You can also use FOBO TAG to monitor your belonging to ensure nobody moves
it. For example your desk drawer with important things inside. Just place a FOBO
TAG in your drawer and activate Don’tMoveME function. Once the drawer is
moved and you are within Bluetooth range, you will get an alert on your phone. If
you are out of range, you will get an alert with movement records showing the
movement history log when your phone gets back into Bluetooth range with the
FOBO TAG in your drawer.
For frequent traveler, you could imagine the boredom of waiting for your
checked-in luggage at arrival hall after a long tiring flight. Activate PromptME
feature for the TAG inside your luggage and you will get an alert once the
luggage get into range with your phone, typically within bluetooth range (Note:
Bluetooth range varies depending on surrounding things or building structure).
You are free to move around without having to wait beside the luggage carousel.
(Note: Due to Bluetooth protocol, PromptME works best when the app is active in
foreground when you are waiting for arrival of the TAGged luggage. Having the
app in background, you may experience some delay in detecting the FOBO TAG.
In some instances, you may already spot your luggage before the PromptME
alert).
When you need to walk into a dark and quiet area, e.g. back-street or underground car park, you may want a method to alert your family members or friends
for help immediately in case you get into danger. With SOS.ME, you can set
FOBO TAG to watch over you for up to 60 minutes. Place the phone in your
pocket and hold the FOBO TAG in your hand. When you encounter a dangerous
situation, just throw the FOBO TAG away. Once the TAG is disconnected from
the phone, an SOS alert will be sent out to the list of people you had pre-set to
respond to your emergency situation. The SOS alert will also contain your GPS
location as well as an audio recording to allow your helpers to review the actual
situation that you are in. For other situations, you may use SOS trigger button in
the FOBO app for immediate trigger without using the FOBO TAG or timer.
All the above are example use cases of how you could use FOBO TAG. There are many
other ways of using FOBO TAG with all these smart features. Example, placing a FOBO
TAG by the main door with Don’tMoveME activated, to warn of any intruder. All you
need is to understand how the features work and with a little bit of imagination, you
could make FOBO TAG work better and more suited to your lifestyle needs.
We have designed FOBO TAG to work with coin cell battery so that you do not need to
worry about charging the device. FOBO TAG is also dust and splash proof (IP54) to
allow you to use it outdoor without any worry.
DISCLAIMER: FOBO TAG IS NOT AN ANTI-THEFT OR ANTI-KIDNAPPING
DEVICE. PLEASE CONTINUE TO TAKE PRECAUTIONARY MEASURES
AND TAKE FULL RESPONSIBILITY OF YOUR BELONGINGS OR LOVED
ONES AGAINST THEFT OR KIDNAPPING.
5|Page
3 Description of FOBO TAG
Key Hole
Battery Compartment
FOBO Button
Beeper hole
Beeper hole
- For beeper sound.
Key hole
- To hang TAG with the keys.
FOBO logo button
- To perform various functions such as; Power
on/off, click picture, locate smartphone, Open
App etc.
Battery Compartment
- To insert/replace the battery.
6|Page
3.1 Battery Replacement
a) Hold the TAG within the area shows as shown in the
below picture.
b) Shift/push the Lock, follows the arrow direction.
Battery holder will automatically eject.
Battery Holder
Lock
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c) Rotate/Open the battery Holder.
d) Insert battery in to the battery holder.
Battery CR2025
8|Page
e) Rotate/close back the battery older. Do ensure the
battery holder is properly locked.
The coin cell battery (CR2025) could last up to one year on normal operation. Frequent
beeping and movement of the FOBO TAG will consume battery power and reduce
battery operating life.
It is advisable to change the battery once you get the battery alert to ensure proper
performance of FOBO TAG. Do not wait until battery is fully drained as you may never
know when you need to use FOBO TAG urgently.
You should be able to purchase CR2025 battery from your local electronics store or Online stores (search CR2025 in your web browser).
9|Page
4 Description of FOBO TAG app screens
4.1 Login screen
E-mail address
Login button
E-mail address
– Your FOBO account and TAG information will be
referenced to this e-mail address. Please use a valid email address.
Login button
- Click here to login after you have registered and activated
an account.
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4.2 Home screen before adding the TAG
Switch Button
Add TAG Button
Switch Button
Add TAG Button
- Prior to adding a TAG, use this button
to switch between FOBO max and
FOBO TAG.
- Use this button to add a new TAG.
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4.3 Home screen after adding the TAG
General settings
FindMe
RemindMe
SOSMe
PromptMe
DontMoveME
TAG Image
Battery Indicator
TAG Signal level
TAG image
- Picture taken during adding of new TAG will appear as
TAG image. This image can be changed anytime under
Edit TAG in Settings screen. This image will be blurred
out when TAG is not connected to smartphone, i.e.
outside of Bluetooth range.
TAG signal level
- Indicator of the signal level detected for each TAG. Note
that the TAG uses low power Bluetooth for power saving
feature. This low power signal level may be affected by
human body, building walls, metal or other RF energy
absorption materials in the surrounding area.
General Settings button
- Click here to get to the General Settings screen.
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Battery Indicator
- To indicate the battery status.
RemindMe
- Alert you the moment connection between the smartphone
and TAG is lost.
FindMe
- Use this option to find the TAG.
PromptMe
- Use this option to activate the PromptMe function and App
will notify you when TAG comes into close proximity
with you.
DontMoveMe
SOSMe
- Use this option to activate the DontMoveMe function and
App will notify you immediately if your TAG is moved.
- Use this function to activate the SOS.
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4.4 Profile details screen
Save Button
Home Button
TAG Image
TAG Name
TAG Color
SafeZone
Move Records
Fobo Button
About this TAG
Release TAG
Home button
- Click here to go back to FOBO TAG App home screen.
Save button
- click here to save the TAG settings. Note that settings will
not be changed if not saved.
TAG image
- Picture taken during setting up TAG profile will appear as
TAG image.
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TAG name
- Enter TAG name here.
TAG Color
- Choose the TAG color here, user can also choose to click
picture or select from the photo library.
SafeZone
- Click here to choose safe zone for the TAG from the list.
User can create safe zone under General settings ->
SafeZone in the App. Refer to the picture below, showing
list of available safe zones.
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Move Records
- Click here to get the movement records.
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FOBOButton
- Click here to customize the “FOBO button” on the TAG.
User can select the desired action from the current actions
available in the App. User need to double press the
“FOBO Button” on the TAG in order to perform the
selected action.
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About this TAG
- Click here to get the Firmware, BDA and Air-pair
information of the TAG.
Save
Release TAG
Release the TAG
Save Button
- Click here to release the TAG.
- Click here to save the settings.
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4.5
General Settings page
Account Email
Ringtones
Angel Mode
SafeZone
TimeZone
My SOS profile
Helper & Helpee
Build Version
Feedback
Terms & conditions
Visit FOBO Website
Logout
Account e-mail
– E-mail used to login to FOBO app.
Ringtones
- Click here to choose ringtone.
Angel Button
- FOBO app will automatically help others to locate their
lost their belongings via WebSearchME platform. User
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does not require doing anything and it costs nothing to
help. If for whatever reason you do not intend to
participate in helping other people, you can switch off
this feature. However we hope you can allow the app to
remain in ANGEL mode to continue helping other people.
Someday, this WebSearchME platform may help you in
return.
Safe Zone
- Click here to create safe zone and to get the list of saved
safe zones (Refer to section 4.6, Page 21 for further
details).
Time Zone
- Click here to create Time Zone.
MySOS Profile
- Click here to create SOS profile
Helper & Helpee
- Click here to Add Helper & Helpee.
Build version
- Display version of this FOBO app.
Feedback
- Click here to contact FOBO Helpdesk.
Terms and Conditions
- Click here to view the Terms and Conditions.
View FOBO Web-site
- Click here to View FOBO Web-site.
Logout button
- Click here to logout from FOBO app.
Note: The app will cease monitoring all FOBO Tags once it is logged out. Please be
very sure that you really want to logout!!
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4.6 Safe Zone
SafeZone is a useful feature to enhance the usefulness of FOBO TAG. When in a safe
location, e.g. at home, user may not want to be alerted by out of range messages when
moving around in the house. User can create SafeZone in the General Settings -> Safe
Zone. SafeZone relies on signals from GPS, AGPS (via GSM network) & Wi-Fi to
determine the location.
User can set multiple SafeZone for each TAG, e.g. home, office, friend’s house, etc.
Refer to the below illustrations on how to set up a safe zone.
Show list of safe zone
Show list of safe zone -
Edit Button -
Click here to get the list of safe zones. If there is no safe
zone created then this option will appear as “Empty
List”.
Click here to enter in to the edit mode.
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Edit Button
4
Current location - Click here, My
location option will pop-up
Click here to create safe zone.
Safe Zone Name
Safe Zone Radius
Category
Add
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SafeZone name
- Click here to enter safe zone name.
SafeZone radius
- Use this to set safe zone radius.
Category
- Click here to choose the category.
Add Button
- Click here to Add/Save the safe zone.
In order to change the safe zone details user need to enter the edit mode (Picture number
3 on page number 22) and then choose the preferred safe zone from the list.
NOTE: Please turn on Wi-Fi for more accurate detection of SafeZone. Turning
off Wi-Fi may cause wrong SafeZone alerts.
Note: In certain areas without Wi-Fi and with weak phone reception signal, user
may encounter a delay or error in SafeZone notification. This is due to the phone
is unable to determine its location accurately and the instant where phone
reception signal returns to normal and the phone is able to determine its location,
the alert will sound immediately. At times this may be a few hundred meters away
from the intended distance from SafeZone
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4.7
Time Zone
There could be times when user does not wish to be reminded, e.g. leaving home for a
movie at night, a reminder to bring laptop may be annoying. To avoid this alert, user
may use TimeZone. When set for a particular SafeZone tied to a particular TAG, there
will be no alert when user leaves a SafeZone during any time that falls within the set
TimeZone. However the reminder alert will still work in spite of TimeZone set if user
takes the belonging together outside the SafeZone and accidentally leave the
belonging behind.
“+” Button
Time Zone name
Start & End time
Repeat
Cancel
Save
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“+” Button
– Click here to add Time Zone.
Time Zone name
– Click here to add Time zone name.
Start and end time
– Click here to set start and end time.
Repeat
– Click here to choose the days on which you would
like to repeat. User need to choose at-least one
day.
Cancel
– Click here to cancel.
Save
– Click here to save the Time Zone settings.
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4.8 My SOS Profile
Name
Email
Message
Name
- Click here to Add SOS profile name.
Email
- By default, this is an email used to login in to the FOBO
TAG App.
Message
- Click here to add SOS message which will appear on the
helper’s device.
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4.9 Helper & Helpee
“+” Button
A) Helper
Helper
Helpee
Add
Name
Email
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“+” Button –
Click here to add someone as helper.
Name
Click here to add helper name.
Email –
Click here to add helper email.
Add –
Click here to save the helper details.
Helpers are people who care for you and will respond to
your SOS alert.
Helper status
Helper Status
- Display the status whether Helper accepted or rejected
your request to be your Helper. It will show
“Pending” if Helper has not made decision. It will
show “Accepted” or “Rejected” depending on
Helper’s decision to agree to help you or not.
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B) Helpee
Helpee Status
Helpee
Helpee – Click here to view the helpee list.
Helpees are people who you care for and will respond to their
SOS alert.
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4.10 SOS
SOS Button
SOS Trigger button
Timer Selection
Start Timer
Timer Selection button
- Click here to select timer options. The timer will set
duration for FOBO TAG to watch over you. During this
period, when FOBO TAG is out of Bluetooth range from
the phone, an SOS alert will be triggered. If FOBO TAG
is in Bluetooth range with phone, an SOS alert will still
be triggered when the timer is out.
SOS Trigger button
- Click here to trigger SOS alert immediately. This feature
will work without FOBO TAG.
Start Timer
- Click here to start the timer.
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NOTE: The audio be recorded only when Helpee (the person requiring help) keep
the FOBO app in foreground. When app is in background, the audio recording
will not activate.
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5 Start to use FOBO TAG
5.1
Installing FOBO TAG app
Step 1: Download FOBO TAG app to your smart phone

For iPhone users, download from AppStore. For Android users, download
from Google Play store.
Step 2: Launch FOBO TAG app & sign up a new user account
 Sign up a new account with a valid e-mail address and password
NOTE: By submitting your information to sign up a new user account, you
acknowledge your acceptance to the terms and conditions of our Software
Licensing Agreement and Privacy Policy.
Please read the Software Licensing Agreement and Privacy Policy carefully
before proceeding.
 A verification email will be sent to your e-mail address
 If you do not receive the verification e-mail from FOBO Admin, please
check your e-mail address entry to ensure it is valid without typo error. It
may end up in the wrong e-mail address.
 This e-mail may also be filtered by some e-mail servers. Please check the
Spam mailbox.
 Please sign up again if you still did not receive any message from FOBO
Admin. Upon successful verification, proceed to Login
5.2
Pairing to your smart phone
Step 1: Add a new FOBO TAG



Select your TAG using the “switch button” at home screen (Refer to page
11, Section 4.2)
Select “+” at HOME screen.
Hold the TAG and long press on the “FOBO Button” (Refer to page 6.
Section 3) to initiate the pairing process.
Step 2: Set up profile for FOBO TAG

Upon successfully establishing connection between TAG and smartphone
user need to setup the profile. Fill in the respective information, such as
TAG Name (To identify the TAG), TAG Color or choose the picture from
the Gallery.
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
Save the settings.
Step 3: Confirming FOBO TAG paired successfully

The Picture Icon of the TAG will appear on the app main screen together
with signal and Battery level indicator. The signal level indicator will be
faded (Grey out) if there is no connection to the smart phone, example
when it is out of Bluetooth range from the smart phone.
Note: The FOBO TAG can only be paired to one Login account. This is to protect
against possibility of tracking and control of the FOBO TAG by unauthorized users.
In order to pair to another Login account, the user will have to select “Release TAG”
under the “Profile details” (refer to Page 14, Section 4.4) screen menu. This will
remove the pairing information and all other configuration setting of the particular
FOBO TAG. Be very sure of what you want to do before releasing the TAG.
5.3
Logout from FOBO TAG app
Once you are logged in, FOBO TAG app will continue to monitor all TAGs paired
to your account. In any event when the app is terminated, you will get an alert
reminding you to re-launch the app. Or when your phone is powered off, you will
get an alert as soon as the phone is turned on reminding you to re-launch the app. If
you do not want to use the FOBO TAG app and want to stop the reminder alert,
please logout from FOBO TAG app. The logout button is located in General
settings screen.
NOTE: FOBO TAG app will stop monitoring all TAGs after logout. You will also
stop receiving SOS alerts from your friends or loved ones after logout. Please be
very sure that you want to logout!!
6 Re-pairing FOBO TAG with CrossPair
FOBO TAG requires only one time pairing to your smart phone. All the pairing
information and settings are stored at FOBO Cloud. In case you change to another smart
phone or erased all contents on your smart phone, you could retrieve the pairing
information and settings by downloading the FOBO TAG app and login using your email address.
Upon successful login, all pairing information and settings would be restored into your
smart phone and you are ready to use all the TAGs just as the last time you used them.
This CrossPair technology allows you the convenience of porting all the FOBO TAGs to
another smart phone unit without the tedious process of having to pair and configure the
TAGs all over again.
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7 FOBO TAG Functions
Functions are activities for the FOBO TAG to perform. All functions can be activated
from main screen by selecting the particular FOBO TAG in HOME screen.
1) PromptME – to notify the arrival of a belonging; Examples below:
a. Waiting for checked-in luggage at arrival hall. You will get an alert when
the luggage is within the bluetooth range.
b. Announcing the returning home of your spouse as the vehicle is being
parked outside the house.
2) FindME – when you need to locate your misplaced belonging, loved one. You
will be able to use sound and visual level to guide you to your misplaced
belonging or your loved one.
3) RemindME – This feature will provide reminder if you forgot your belongings or
lose sight of your loved ones. This is a default feature. Examples below:
a. When TAGged to a belonging, the applications will provide an alert when
the smart phone is a certain distance away from the TAG. You could TAG
to your laptop bag in case you forget to bring to office.
b. However at certain times, you do not want the TAG to provide reminder.
Example you might not want to be reminded about your laptop bag when
you go to the cinema from home after work at night. With TimeZone, user
can set certain timeslots within different days of the week when the FOBO
TAG should not provide a reminder alert.
c. For loved ones, this function monitors your loved ones and alerts when
they move too far away from you.
4) Don’tMoveME - to monitor your belonging to ensure nobody moves it without
your knowledge. Examples below:
a. Place a FOBO TAG in your drawer. Once the drawer is moved and you
are within Bluetooth range, you will get an alert on your phone. If you are
out of range, you will get an alert when the smart phone gets back into
Bluetooth range with the FOBO TAG.
b. Monitoring can be done for your apartment door to track if anybody
uninvited opening your door.
5) SOS.ME – use this feature to watch over you and send SOS alert to people who
care for you in the event of an emergency situation.. You can also use immediate
trigger without FOBO TAG. Examples below:
a. When you are walking into a quiet area, set SOS.ME. Place the phone in
your pocket and hold FOBO TAG in your hand. In an emergency situation,
throw the FOBO TAG away from you. Once the TAG is out of range from
phone, an SOS alert will be sent to the list of Helpers. Your Helpers will
also be able to review 10sec audio recording of your surrounding location
34 | P a g e
as well as your current GPS location. Any commotion will be recorded
and will be confirmation for your Helpers that you are in danger. This
SOS alert will continue every minute to notify your Helpers of your latest
where about together with latest audio recording.
b. Imagine you are staying alone and notice some noise outside your room.
You can use the SOS Control screen to trigger immediate SOS alert to
your Helpers as soon as you detect an intruder.
6) WebSearchME – This feature uses crowd-sourced tracking to locate lost Tags.
Place a TAG to your important belonging or to your pet or loved one. When you
discover that you lost your TAG and cannot locate within vicinity, you can
activate WebSearchME to report this lost TAG to the FOBO cloud. As soon as an
ANGEL (anonymous phone with FOBO app) detects the lost TAG, it will send
GPS location to FOBO cloud. This GPS location will then be routed to the TAG
owner who reported lost.
8 Trouble Shooting Guide

Could not sign up a new FOBO account (did not receive authentication email)
o Check the e-mail address entry is typed correctly
o Check the Spam mailbox, in case the e-mail was filtered by the email server
o Check the smart phone is connected to WIFI/GSM and able to
receive e-mail

Could not sign up a new FOBO account (received authentication e-mail)
o Make sure to click on the “Activation” link of the latest e-mail, in
case there are multiple authentication e-mails
o You should be directed to web page that clearly displayed “TAG is
activated”.

Unable to Login after signing up to FOBO app
o Make sure your e-mail address and password is typed correctly
o A verification mail will be sent to your e-mail address
o Follow the instruction in the mail to activate your account before you
can Login
o Check if internet connection is available on your smart phone

Unable to pair FOBO TAG
o Launch FOBO TAG app
o Choose TAG using the switch button in home screen.
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
o Select “+” in HOME screen.
o Long press the “FOBO Button” on the TAG until you hear the beep
sound.
o Make sure your smart phone has Bluetooth 4.0 and above capability.
NOTE: BLUETOOTH 2.0 OR 3.0 WILL NOT WORK WITH
THIS DEVICE.
o Please check if the FOBO TAG has been paired before to another
Login account. You’ll need to “Release” the FOBO TAG from the
Login account that it is paired to, before using on your account. The
FOBO TAG is designed to pair with one Login account only to
protect your privacy.
o Try to reset the Bluetooth manager of your smart phone (for iOS:
Settings-> Bluetooth-> OFF->ON). At times the Bluetooth manager
may be disrupted which may require manual reset.
Unable to connect FOBO TAG after pairing
o Make sure there is nothing blocking the RF signal between FOBO
TAG and your smart phone.
o Make sure you Login with the same information (e-mail) that was
used to pair with this FOBO TAG.
o Upon connection you should see a clear signal bar graphics below
the TAG on right side.
o Make sure to change the battery immediately after you receive a low
battery alert. FOBO TAG might not function properly of battery
level is too low. The CR2025 coin cell battery could last up to one
year; depending on usage the battery life may be much lesser than
one year.

Unable to see all paired FOBO TAGs after sign out and login again
o Note that FOBO TAG pairing information is tied to your login
account using your e-mail address.
o Make sure you login using the correct e-mail address that was used
to pair your FOBO TAGs.
o Make sure you did not save your FOBO TAG settings and Logout
when there is no internet connection. This might cause failure to
synchronize your FOBO TAG information with FOBO cloud server
thus disrupting your Login account database.

PromptME did not alert when FOBO TAG in vicinity
o Try again with FOBO TAG app in the foreground when you want to
detect an in-coming FOBO TAG. Due to power saving protocol in
your smart phone operating system, there may be some delay in
detecting a FOBO TAG signal if the app is put to the background.
o Ensure PromptME feature is activated and your smart phone must be
disconnected from the FOBO TAG for more than 20 seconds.
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o Ensure the FOBO TAG is not placed in a metal casing, metal bag or
immersed in liquid which can seriously attenuate signals coming out
from FOBO TAG.

SOS.ME does not work. Helper could not receive SOS alert.
o Check if the Helper that you added has accepted your request to add
him/her as your Helper. The status should display “Accepted”.
o Ensure that Helper is still Login to FOBO TAG app with the app in
the background.
o Check the Helper’s e-mail listed in Helper List screen is the same as
the e-mail that the Helper used to Login to FOBO TAG app. Check
Helper’s “MyInfo” screen in FOBO TAG app for his/her e-mail.
o Ensure that your smartphone and Helper’s smartphone has access to
cellular data or Wi-Fi.
9 FOBO Specifications
 Bluetooth 5.0 Ready
 Connectivity range – Up to 120 meter
with line of sight (BT5.0)
 Dimension (H x D): 36.5mm X 36.5mm
 Thickness - 4.5mm
 Dust and Splash Proof: IP54
 Battery Type – CR2025
 Battery life span - Up to one year
10 Warning





Take note that FOBO TAG is not meant to function as anti-theft or
anti-kidnapping device. In some use cases involving SafeZone,
unauthorized person may remove the belonging without triggering an
alert on your smart phone.
Please take extra precaution to acoustics safety when operating the
FOBO TAG. Note that the FOBO TAG beeper may be loud and may
result in injury to the ear or permanent loss of hearing.
You shall not use the FOBO TAG in any unlawful way that violates
any laws.
Avoid exposing the FOBO TAG to solvent, fire or extreme
temperatures.
FOBO TAG may fail to function properly if the battery is below
100% level. Replace the battery immediately to continue enjoying full
features of FOBO TAG.
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CAUTION
THERE MAY BE A RISK OF EXPLOSION IF BATTERY IS REPLACED
BY AN INCORRECT TYPE. DISPOSE ALL USED BATTERIES
PROPERLY.
11 Regulatory information
Federal Communication Commission Interference Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that
To which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate this
equipment.
This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
Radiation Exposure Statement:
The product comply with the FCC portable RF exposure limit set forth for an
uncontrolled environment and are safe for intended operation as described in this
manual. The further RF exposure reduction can be achieved if the product can be
kept as far as possible from the user body or set the device to lower output power
if such function is available.
38 | P a g e
Industry Canada statement:
This device complies with ISED’s licence-exempt RSSs. Operation is subject to
the following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Le présent appareil est conforme aux CNR d’ ISED applicables aux appareils
radio exempts de licence. L’exploitation est autorisée aux deux conditions
suivantes : (1) le dispositif ne doit pas produire de brouillage préjudiciable, et (2)
ce dispositif doit accepter tout brouillage reçu, y compris un brouillage
susceptible de provoquer un fonctionnement indésirable.
Radiation Exposure Statement:
The product comply with the Canada portable RF exposure limit set forth for an
uncontrolled environment and are safe for intended operation as described in this
manual. The further RF exposure reduction can be achieved if the product can be
kept as far as possible from the user body or set the device to lower output power
if such function is available.
Déclaration
d'exposition
aux
radiations:
Le produit est conforme aux limites d'exposition pour les appareils portables RF
pour les Etats-Unis et le Canada établies pour un environnement non contrôlé.
Le produit est sûr pour un fonctionnement tel que décrit dans ce manuel. La
réduction aux expositions RF peut être augmentée si l'appareil peut être conservé
aussi loin que possible du corps de l'utilisateur ou que le dispositif est réglé sur la
puissance de sortie la plus faible si une telle fonction est disponible.
12 Intellectual Properties

FOBO™ is a trademark of Salutica Allied Solutions Sdn Bhd. All rights
reserved.

FOBO™ wireless TAG incorporates a few patent pending technologies solely
owned by Salutica Allied Solutions Sdn Bhd.

Bluetooth® is a registered trademark owned by Bluetooth SIG Inc.

iPhone® is a registered trademark of Apple Inc.
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