Samsung Electronics Co C71KW-200 Set top box User Manual

Samsung Electronics Co Ltd Set top box

User Manual

  User Manual—Osprey and Remote Control    Version 1.0  08/2017   User Manual—Osprey and Remote Control
  User Manual—Osprey and Remote Control    Version 1.0  08/2017 Version 1.0   Introduction Product manuals are intended to help customers understand the workings of the hardware devices. This product manual is posted online at att.com and at directv.com/manuals for customer access. The purpose of this document is to communicate information associated with the [C71KW device name] and to provide an overview addressing specific functions of the device.  Safety information can be found in the  Appendix Before using the equipment, read the important Safety Instructions on page [XX]. This manual outlines safeguards information. The safety information contained in this manual was developed and provided solely by the manufacturer.
  User Manual—Osprey and Remote Control    Version 1.0  08/2017  TABLE OF CONTENTS I.  Overview..............................................................................................................XX  II.  Hardware Information...........................................................................................XX A. Specifications..............................................................................................XX B. Client Hardware..........................................................................................XX 1. Front Panel.......................................................................................XX 2.  Side Panel........................................................................................XX 3.  Rear Panel........................................................................................XX C.   Other Associated Hardware.......................................................................XX 1. Mounting ..............................................................................….........XX 2.  Power Supply ...................................................................................XX D.  Remote Control...........................................................................................XX III.  Features................................................................................................................XX A.  Audio & Video.............................................................................................XX 1. Resolution.........................................................................................XX 2. Frame Rates.....................................................................................XX 3.  Remote Capability (example Voice capability, Google, touchpad….XX IV.  Minimum Requirements........................................................................................XX V. Quick Start Instructions.........................................................................................XX VI.  Troubleshooting....................................................................................................XX A.  LED Troubleshooting..................................................................................XX B.  Wireless Client C71KW Troubleshooting....................................................XX C.  Remote Control Troubleshooting................................................................XX VII.  Appendix...............................................................................................................XX A. Federal Communications Commission Interference Statement..................XX B.  Safety & Care..............................................................................................XX C. Caution—Additional Safety Instructions......................................................XX D.  Limited 1-YEAR Warranty.............................................................................XX
  User Manual—Osprey and Remote Control    Version 1.0  08/2017 FIGURES Figure 1: C71KW—Front Panel...........................................................................XX Figure 2: C71KW—Side Panel............................................................................XX Figure 3: C71KW—Rear Panel View with New Logo..........................................XX Figure 4: EPS10 Power Supply...........................................................................XX Figure 5: Remote control showing button with descriptions................................XX
  User Manual—Osprey and Remote Control    Version 1.0  08/2017 TERMINOLOGY  Term Description High Value Content E.g. in theater PPV movies. OTT Over-the-Top, the delivery of video via the internet directly into user connected devices, allowing access to services anywhere, anytime and on any device. PiP Picture in picture. RF4CE Radio frequency for consumer electronics. RUI Remote User Interface, the UI which is accessed and manipulated directly thru the client. STB Set-top box or receiver.
  User Manual—Osprey and Remote Control    Version 1.0  08/2017 I.  OVERVIEW The C71KW is the AT&T/DIRECTV® Wireless 4K OTT (over-the-top) Client. This C71KW client cannot be used with the existing Genie Servers (HR34-54 and HS17).  The RC81V is the new Voice controlled AT&T/DIRECTV Remote. This remote can be used with the C71KW and the future HS27. The expected launch date of this product is TBD.
  User Manual—Osprey and Remote Control    Version 1.0  08/2017 II.  HARDWARE INFORMATION 1. Specifications  Size and Weight (Not Including Feet)   Height: 19 mm   Width: 158.6 mm   Depth: 158.6 mm   Feet: 1 mm Packaging   Carton   Height: 228 mm   Width: 505 mm   Depth: 404 mm   Weight: 28 lbs Environmental Requirements   Operating temperature: -40° to 122° F (0° to 50° C)   Storage temperature (No Damage): -40° to 150° F ( -40° to 66° C)   Relative humidity: 5-85% non-condensing Remote Control Support (Built-In Capability)    IR Remote Control Interface   Dual Mode Bluetooth Interface (Bluetooth 4.1 Legacy & Bluetooth Low Energy) XMP2 Ports and Interfaces   802.11ac 5GHz Wi-Fi (WVB)   802.11ac 2.4 GHz (Home gateway)  DC Power Input   HDMI 2.0b / HDCP 2.2 and 1.4   1x USB2.0 Port   Optical S/PDIF Output Connector   10/100 Ethernet port  Power   EPS10 External PSU   AC external PSU -120v~60HZ, 18W   Input: 12V DC 1.5A   Active Power Consumption below 15W Processor    BRCM7271 Memory   2 GB DDR memory   64 bit DDR3/DDR4 interface   8 GB eMMC Video and Audio Formats   MPEG2   Dolby Audio   MPEG-4 AVC single, dual or quad display up-to 1080i60/1080p30 or UHD/4K    HEVC / VP9 display   HDR10  SMPTE  ST  2084,  ST 2086  “Blu  Ray”  standard  and HLG support TV Compatibility   Compatible with HD and 4K TVs with HDMI 2.0 & 1.4, HDCP 2.2, 60 Hz and capable of 4K, 1080p and 3D
User Manual—Osprey and Remote Control    Version 1.0  08/2017 2.  C71W Client Hardware i. Front Panel 1.  Blue Power Status Indicator LED 2.  Green / Yellow / Red Network Status Indicator LED   FIGURE 1: C71KW FRONT PANEL  ii.  Side Panel 1.  Red Reset Button   FIGURE 2: C71KW SIDE PANEL  iii.  Rear Panel  1.  10/100 Ethernet Connector with Indicator LED 2.  S/PDIF Optical Audio Connector 3.  HDMI Connector (Type A) 4. USB 2.0 Port (Type “A” connector) 5.  DC Power Inlet Connector (for EPS10 External Power Supply) with Power Indicator LED   FIGURE 3: C71KW REAR PANEL
User Manual—Osprey and Remote Control    Version 1.0  08/2017 3. Other Associated Hardware i.  Mounting Cables VIII. The C71KW will support table top and wall mounting configurations. It has a recess for attaching a cable tie for hanging the unit in for wall mount.  Cable tie specifications: a.  Width: 4.5mm b.  High: 1.25mm    FIGURE 4:  C71KW WALL MOUNTING
User Manual—Osprey and Remote Control    Version 1.0  08/2017 4.  Power Supply  The C71KW uses the DIRECTV EPS10 Power Supply    5.  Remote Control  The C71KW needs the RC81V remote (The C71KW will not function with the RC6x or RC7x remotes, and the RC81V will not function with any older DIRECTV receivers and clients). Like the other DIRECTV remotes, the RC81V can be programmed to operate some features on TV’s or Audio/Video equipment. The key features of the RC81V Remote are:   The RC81V Remote works in IR, RF and Bluetooth interface.    The remote uses Bluetooth for 2-way communication to the C71KW.   Like RF mode, Bluetooth eliminates the need for the remote and the paired devices to be in line of sight to each other.   The RC81V Remote has a Touch Pad. Basic operations and functions can be made by sliding and pressing the touchpad.   If the Remote is not paired to a C71KW, touch pad can be used for functions like Up, Down, Left, Right and Select   Once the Remote is paired to a C71KW, it can send absolute touch data to the C71KW.   Voice Recognition is available in the RC81V Remote. Voice search will only work when the remote is paired to the C71KW.  FIGURE 5:  RC81V REMOTE (DRAFT IMAGE - SUBJECT TO CHANGE)
User Manual—Osprey and Remote Control    Version 1.0  08/2017 III.  FEATURES  A.  C71KW Client Audio & Video 1.  Resolution 10x123 234 87 234 x 8077  2.  Frame Rates  Catiae volo eosto exceaquibus mo il is aut mil est aute nulparum fuga. On nihil iur assitatem quiam facepre caecus quibus renist litia voles doluptatque sandis dolupidita pro volor a qui cupiet eume volum esciur? Ectum iuntiati aut et voluptatum ad mi, cum aliqui remo veris sitae con numquam ea inullup tasimaxime esequi occabo. Et parci in cusam dolore doluptaspe mod earchil experum dellut que verrovit quaspit autemod ictecep erfernatur, net es aboritas doloreri nem fugiatium aut ut lantis renihit volorem estotatus et quuntio. Itaqui rest qui quia corerspitat erum     3.  RF Remote Capability  A jftjti llasoti oouthk 67 09jf B Ehendani quidissit, cus nos simillati dolorepeliam remquia dolorest eos nim arum re, aut asillantibusam ipsaperion nonsequibus et pra cum ut qui ut C jftjti llasoti oouthk 67 09jf           * Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories.*
User Manual—Osprey and Remote Control    Version 1.0  08/2017 IV.  MINUMUM REQUIRMENTS  The minimum requirements for the C71KW are: • Theiio sdjakljftio • HD lltj asip kltjl • 123 klfltkk lltkjky • Atjtkoas ldheujt
User Manual—Osprey and Remote Control    Version 1.0  08/2017 V.  QUICK START INSTRUCTIONS   The DIRECTV hrlji lkt;p sjdldipp jwoerhk bcyo. Thelithk frandt lshthiiw, theoioh jjkdoippw kadlioitjk hsyuj. Whdnthuiaytj bjkut klisnml dtkk kps mkphj ufnn. Doluptatem quias endae audae velenisquas susa denduntisit autati dollese nducid magniam se venis esendam qui rem que volupta tiurem quis sum suntur, offic tem corrum fugitium fugiae pa corehen ihitat volest eos aciliqu asperis itasper chiliquam, sam nem nos ut quo ea des siminimusam eatem fugita inciist, solupis consequid molor molum, ullorest latquis acienet ut reperum dit, tora experum estrum doluptati quas sum faccum quatem incium re est, ani offic tem qui optatio nsequia qui officillore nam ipsant, con peritia con cuptaecerum facid milloresti atus pratioriti officia doloreictus autem aut explaut es dio verunt. Fici auta dolenime eostion conseria sit, corerep erovitibus sunte nobit rem quist parcient faciate mposandus volupti bla veni ut adit qui berum etur accum non cullore mporum ex estiur?  [Instructions follow]
User Manual—Osprey and Remote Control    Version 1.0  08/2017 I.  TOUBLESHOOTING A.  LED Troubleshooting     B.  Wireless Client C71KW Troubleshooting   C.  Remote Control Troubleshooting
User Manual—Osprey and Remote Control    Version 1.0  08/2017  VI.  APPENDIX  A. FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT  This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.  Responsible Party: ATT/DIRECTV 2230 E. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV  • Trade Name: ATT/DIRECTV • Model Number: C71KW and RC81V  Federal Communications Commission (FCC): This equipment complies with Part 15 of the FCC rules. This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by removing and applying power to the equipment, the user is encouraged to try to correct the interference by one or more of the following measures:   Reorient or relocate the receiving satellite dish antenna.   Increase the separation between the equipment and the DIRECTV Receiver.   Connect the equipment into an outlet on a circuit different from that to which the DIRECTV Receiver is connected.   Consult the dealer or an experienced radio/TV technician for help.    CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user’s authority to operate the equipment.  The user may find the following booklet, prepared by the Federal communications Commission, helpful: “How to Identify and Resolve Radio and TV Interference Problems”. This booklet is available from the U.S. Government Printing Office, Washington, DC. To meet FCC requirements, only peripherals (computer input/output devices, terminals, printers, etc.) certified to comply with Class B limits may be attached to this device. Operation with non-certified peripherals is likely to result in interference to radio and TV reception. To meet FCC requirements, shielded cables are required to connect the device to a personal computer, peripheral, or other Class B certified device.  For product available in the USA/Canada market, only 2.4G Wi-Fi channel 1~11 can be operated. Selection of other channels is not possible.  This device is restricted for indoor use.  If trouble is experienced with this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address and phone number listed below. If the equipment is causing harm to the
User Manual—Osprey and Remote Control    Version 1.0  08/2017 network, the telephone company may request that you disconnect the equipment until the problem is resolved.  ATT/DIRECTV 2230 E. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV  If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this DIRECTV Satellite Receiver does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your alarm company, telephone Company or a qualified installer.  DO NOT DISASSEMBLE THIS EQUIPMENT. It does not contain any user-serviceable components. We recommend the installation of an AC surge arrester in the AC outlet to which this equipment is connected. Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources.  FCC RF Radiation Exposure Statement MPE/SAR/RF Exposure Information. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment was verified for RF exposure and found to comply with Council Recommendation 1999/519/EC and FCC OET-65 RF exposure requirements.   WARNING: While this equipment is in operation, a separation distance of at least 20 centimeters (equal to 8 inches) must be maintained between the antenna inside the equipment and the bodies of all persons exposed to the antenna in order to meet the FCC RF exposure guidelines. Making changes to the antenna or the equipment is not permitted. Doing so may result in the equipment exceeding the FCC RF exposure guidelines. This equipment must not be co-located or operated in conjunction with another antenna or radio transmitter.
User Manual—Osprey and Remote Control    Version 1.0  08/2017 B. SAFETY & CARE    Your DIRECTV® Receiver has been designed and manufactured to stringent quality and safety standards. You should, however, be aware of the following important precautions for safe and optimal use of the equipment. Meaning of symbols printed on the rear panel of the product:  This symbol indicates that there are important operating and maintenance instructions in the literature accompanying this unit. This symbol indicates that dangerous voltage constituting a risk of electric shock is present within this unit.  Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet. 10. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit the apparatus. 11. Use only attachments/accessories specified by the manufacturer. 12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over. 13. Unplug this apparatus during lightning storms or when unused for long periods of time. 14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. 15. Use only the power supply (power cord) that came with your DIRECTV® Receiver. Failure to use the authorized power supply (power cord) may cause electric shock, fire, bodily injury,
User Manual—Osprey and Remote Control    Version 1.0  08/2017 and/or property damage. If the power supply (power cord) becomes damaged or needs to be replaced, please contact DIRECTV Customer Service to obtain an authorized replacement.   Note to Satellite Dish Installer: This reminder is provided to call your attention to articles 810 and 820 of the 2011 National Electrical Code. Refer to article 810, in particular 810-1 and 810-15, for required grounding of the metal structure of the dish antenna. Refer also to the 810-2 which, by reference to article 820, requires that the satellite dish coaxial cable shield be connected to the grounding system of the building as close to the point of cable entry as practical.     • Ensure proper ventilation—the vent slots on the DIRECTV® Receiver must be left uncovered to allow proper airflow to the unit. Blocking the airflow to the unit could impair performance or damage your receiver and other components.  • Do not stack electronic components or other objects on top of the DIRECTV® Receiver. Also, do not stack the receiver on top of a hot component such as an audio power amplifier.  • Protect your components from power surges by connecting all the components before plugging any power cords into the wall outlet. Use of a surge protector is also recommended.  • Don’t overload power outlets or extension cords, which can result in the risk of fire or shock. It’s also important to use only the type of power source indicated on the marking label or in this manual.  • Avoid audio hum or interference by inserting all cable plugs firmly into their jacks. Also, place Audio/Video (A/V) cables to the sides of the TV back panel rather than down the middle once connected. Try not to coil any twin-lead cables, and keep them away from A/V cables as much as possible.  • Never insert objects of any kind into any openings in the DIRECTV® Receiver (other than the DIRECTV® Access Card as detailed in this manual).  • Place it on a flat, hard surface—do not operate the DIRECTV® Receiver on a carpet or other padded surface.  • Always unplug your DIRECTV® Receiver before moving it.
User Manual—Osprey and Remote Control    Version 1.0  08/2017 • Always unplug the DIRECTV® Receiver, TV and other equipment before you connect or disconnect any cables. • The only way to disconnect the DIRECTV® Receiver from the power supply is to remove the power cord. The DIRECTV® Receiver unit must therefore be installed next to the power point, which must be easily accessible.  • CAUTION: Electric Shock—never attempt to disassemble the DIRECTV® Receiver yourself; always take it to a qualified service person when repair is required. Opening or removing covers may expose dangerous voltage or other risks, and incorrect reassembly can cause shock when receiver is subsequently used. Attempted self-repair may also void your warranty. Changes or modifications not expressly approved by the party responsible for compliance (by the warranty or by the manufacturer) could void the user’s authority to operate the equipment.  • Do not drop your DIRECTV® Receiver, and always move it with care.  • Have your DIRECTV® Receiver professionally serviced (do not attempt to service it yourself).  • Any changes or modifications in the construction of this device which are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.  • If you move your DIRECTV® Receiver between locations at different temperatures, allow it to reach room temperature before you apply power to it.  • Do not pick up or otherwise move your DIRECTV® Receiver while it is connected to the AC power supply. If you want to move your DIRECTV® Receiver, first disconnect it, then wait at least 30 seconds before continuing.  • CAUTION: To reduce the risk of fire, use only No. 26 AWG or better telecommunications line cord.  • CAUTION: Replace remote control batteries with same or equivalent type. There is danger of explosion if batteries are incorrectly replaced.  • For your information: The identification sticker can be located behind the small door on the front panel of your receiver.  • The telecommunication network voltage used is the category number 3.   • See product bottom for important safety information.
User Manual—Osprey and Remote Control    Version 1.0  08/2017    C. CAUTION—ADDITIONAL SAFETY INSTRUCTIONS The WVBG2 requires the UL Listed EPS10-15 or EPS10-36 External Power Supply having the following rating: Input rating 120Vac, 60Hz, 1.8A, output rating 25.2Vdc, 2.86A, 72W.  D. LIMITED 1-YEAR WARRANTY DIRECTV warrants your DIRECTV® Receiver and any included accessories against defects in material or workmanship for a period of 1-year after the date of acquisition.  Who Is Covered? You must have proof of acquisition to receive warranty service. A receipt or other document showing that you acquired the product is considered proof of acquisition. THIS LIMITED WARRANTY EXTENDS ONLY TO THE ORIGINAL CONSUMER ACQUIRER OR ANY PERSON RECEIVING THE DIRECTV® RECEIVER AS A GIFT FROM THE ORIGINAL CONSUMER ACQUIRER AND TO NO OTHER ACQUIRER OR TRANSFEREE. THIS WARRANTY DOES NOT EXTEND TO COMMERCIAL USERS. THIS PRODUCT IS NOT AUTHORIZED FOR USE OUTSIDE THE UNITED STATES AND ANY SUCH USE VOIDS THIS WARRANTY.  What Is Covered? Warranty coverage begins the day you acquire the product. For 1-year from the acquisition date, at the option of DIRECTV, the DIRECTV® Receiver will be repaired or replaced with a new, repaired, refurbished or comparable product (whichever is deemed necessary) if it becomes defective or inoperative. This exchange is done without charge to you for parts and labor. You will be responsible for the cost of shipping to and from the location designated by DIRECTV. If DIRECTV cannot reasonably repair or replace the Receiver then DIRECTV may, at its sole discretion, refund the price you paid for the product or the current retail price of the product.  All products, including replacement products, are covered only for the original warranty period. When the warranty on the original product expires, the warranty on the replacement product also expires. After 1-year from the date of acquisition, you pay for the replacement of all parts, and for all labor charges.  SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.  What Is Excluded? Your warranty does NOT cover: Labor charges for installation or setup of the product.  Installation, performance of, or repair of: audio/video cabling, telephone line, or accessory attachments used with the product.  Product replacement because of misuse, accident, lightning damage, unauthorized repair, or other cause not within the control of DIRECTV. Incidental or consequential damages resulting from the product.
User Manual—Osprey and Remote Control    Version 1.0  08/2017  SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. Any modifications or other changes to the product, including but not limited to software or hardware modification in any way other than as expressly authorized by DIRECTV, will void this limited warranty. Except in the case of hardware or software provided by DIRECTV, installing software modifications, “hacks” or utilizing service access or “back doors” will void this limited warranty. Reception transmission problems caused by signal conditions, telephone line, or cable or antenna systems outside the unit. A product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by these modifications. A product used for commercial or institutional purposes.  DIRECTV makes no warranty that the access connection will be a local (not long distance) phone call.  The continued provisioning of any of the programming and other services delivered through the Receiver including but not limited to television programming, show information, program guide data, and scheduling information.  Make Sure You Keep... Please keep your receipt or other document showing proof of acquisition. Attach it to this User Guide and keep both nearby. Also keep the original box and packing material in case you need to return your product.  Before Requesting Repair Service... Please check the Troubleshooting section of this guide. This may save you a call to DIRECTV Customer Care.  To Get Warranty Service Warranty service will be provided by DIRECTV. If you believe you need service for your Receiver, contact DIRECTV at 1-800-DIRECTV. A representative will go through a diagnostic checklist with you. If it is determined that the product needs to be returned for service or exchanged, you will receive a return authorization number. The representative will give you complete shipping details.  To Get Out-of-Warranty Service To obtain out-of-warranty service, contact DIRECTV at 1-800-DIRECTV for information on the possibility of and any costs for repair or replacement of out-of-warranty products.  ALL WARRANTIES IMPLIED BY LAW, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY.  WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF THE U.S.A., THIS EXPRESS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES, AGREEMENTS AND SIMILAR OBLIGATIONS OF DIRECTV. REPAIR OR REPLACEMENT AS PROVIDED IN THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY. IN NO EVENT WILL
User Manual—Osprey and Remote Control    Version 1.0  08/2017 DIRECTV BE LIABLE FOR ANY AMOUNT GREATER THAN THE RETAIL PRICE OF THE DIRECTV® Receiver. DIRECTV SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THE DIRECTV® Receiver.  SOME STATES DO NOT ALLOW LIMITATIONS ON WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL  RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.   DIRECTV 2230 E. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV                                 © 2017 AT&T Intellectual Property. All Rights Reserved. AT&T, Globe logo, DIRECTV, and all other DIRECTV marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

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