Samsung Electronics Co KT35MPB Laser Beam Printer User Manual ML 3560Series En

Samsung Electronics Co Ltd Laser Beam Printer ML 3560Series En

Users Manual

This manual is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any changes, direct or indirect, arising from or related to use of this manual.© 2005 Samsung Electronics Co., Ltd. All rights reserved.• ML-3560, ML-3561N, ML-3561ND, ML-3562W, and Samsung logo are trademarks of Samsung Electronics Co., Ltd.• Centronics is a trademark of Centronics Data Computer Corporation.• IBM and IBM PC are trademarks of International Business Machines Corporation.• PCL and PCL 6 are trademarks of Hewlett-Packard company.• Microsoft, Windows, Windows 9x, Windows Me, Windows 2000, Windows NT 4.0, and Windows XP are registered trademarks of Microsoft Corporation.• PostScript 3 is a trademark of Adobe System, Inc.• UFST® and MicroType™ are registered trademarks of Agfa division of Bayer Corp.• TrueType, LaserWriter, and Macintosh are trademarks of Apple Computer, Inc.• All other brand or product names are trademarks of their respective companies or organizations.
ii1. IntroductionSpecial Features .................................................................................................................... 1.1Printer Features ............................................................................................................... 1.2Printer Components ................................................................................................................ 1.3Front View ....................................................................................................................... 1.3Rear View ........................................................................................................................ 1.32. Setting Up Your PrinterUnpacking ............................................................................................................................. 2.1Selecting a Location .......................................................................................................... 2.2Installing the Toner Cartridge .................................................................................................. 2.2Loading Paper ....................................................................................................................... 2.4Changing the Size of the Paper in the Paper Tray .................................................................. 2.5Connecting a Printer Cable ...................................................................................................... 2.6For Local Printing .............................................................................................................. 2.6For Network Printing ......................................................................................................... 2.6Turning the Printer On ............................................................................................................ 2.7Printing a Demo Page ............................................................................................................. 2.7Changing the Display Language ............................................................................................... 2.8Using the Toner Save Mode ..................................................................................................... 2.8Using the Control Panel Button ........................................................................................... 2.8Using the Control Panel Menu ............................................................................................. 2.8From the Software Application ............................................................................................ 2.8Installing Printer Software ....................................................................................................... 2.83. Using the Control PanelUnderstanding the Control Panel .............................................................................................. 3.1Display ............................................................................................................................ 3.1Buttons ........................................................................................................................... 3.2Using Control Panel Menus ...................................................................................................... 3.3Accessing Control Panel Menus ........................................................................................... 3.3Overview of Control Panel Menus ........................................................................................ 3.3Information Menu ............................................................................................................. 3.4Paper Menu ..................................................................................................................... 3.4Layout Menu .................................................................................................................... 3.5Graphics Menu ................................................................................................................. 3.6Printer Menu .................................................................................................................... 3.7Setup Menu ..................................................................................................................... 3.7PCL Menu ........................................................................................................................ 3.8PostScript Menu ............................................................................................................... 3.9EPSON/IBM Menu ............................................................................................................. 3.9Network Menu .................................................................................................................. 3.94. Using Print MaterialsChoosing Paper and Other Materials ......................................................................................... 4.1Sizes and Capacities ......................................................................................................... 4.1Guidelines for Paper and Special Materials ........................................................................... 4.1Loading Paper ....................................................................................................................... 4.2Using the Standard Tray or the Optional Tray ....................................................................... 4.2Using the Multi-purpose Tray ............................................................................................. 4.2Using the Manual Feed Mode .............................................................................................. 4.4Selecting an Output Location ................................................................................................... 4.5Printing to the Top Output Tray (Face down) ........................................................................ 4.5Printing to the Rear Output Tray (Face up) ........................................................................... 4.5Printing on Special Print Materials ............................................................................................. 4.6Printing on Envelopes ........................................................................................................ 4.6Printing on Labels ............................................................................................................. 4.7Printing on Transparencies ................................................................................................. 4.8Printing on Preprinted Paper ............................................................................................... 4.8Printing on Card Stock or Custom-sized Materials .................................................................. 4.9
iii5. Basic PrintingPrinting a Document ............................................................................................................... 5.1Canceling a Print Job .............................................................................................................. 5.16. Maintaining Your PrinterPrinting Information Pages ...................................................................................................... 6.1Printing a Configuration Page ............................................................................................. 6.1Printing Event Log Page ..................................................................................................... 6.1Printing Usage Page .......................................................................................................... 6.1Maintaining the Toner Cartridge ............................................................................................... 6.2Checking the Toner Remains .............................................................................................. 6.2Redistributing Toner .......................................................................................................... 6.2Replacing the Toner Cartridge ............................................................................................ 6.3Replacing Transfer Roller ........................................................................................................ 6.5Replacing Pickup Roller ........................................................................................................... 6.6Replacing Pickup Pad .............................................................................................................. 6.7Replacing Fuser Roller ............................................................................................................ 6.8Cleaning the Printer ................................................................................................................ 6.9Cleaning the Outside of the Printer ...................................................................................... 6.9Cleaning the Inside of the Printer ........................................................................................ 6.9Consumables and Replacement Parts ...................................................................................... 6.107. Solving ProblemsTroubleshooting Checklist ........................................................................................................ 7.1Solving General Printing Problems ............................................................................................ 7.2Clearing Paper Jams ............................................................................................................... 7.4In the Paper Feed Area ...................................................................................................... 7.4Around the Toner Cartridge ................................................................................................ 7.6In the Paper Exit Area ....................................................................................................... 7.7In the Duplex Area ........................................................................................................... 7.7Tips for Avoiding Paper Jams .............................................................................................. 7.8Solving Print Quality Problems ................................................................................................. 7.8Understanding Display Messages ............................................................................................ 7.10Common Windows Problems .................................................................................................. 7.12Common Macintosh Problems ................................................................................................ 7.12Common PS Problems ........................................................................................................... 7.13Common Linux Problems ....................................................................................................... 7.138. Using Your Printer on a NetworkAbout Sharing the Printer on a Network .................................................................................... 8.1Setting Up a Network-Connected Printer ................................................................................... 8.1Configuring Network Parameters on the Control Panel ........................................................... 8.19. Installing Printer OptionsPrecautions When Installing Printer Options ............................................................................... 9.1Installing Memory DIMM ......................................................................................................... 9.1Removing the Memory DIMM .............................................................................................. 9.3Installing a Network Card or Serial Interface Card ...................................................................... 9.3Using the Hard Disk ................................................................................................................ 9.5Installing the Hard Disk ..................................................................................................... 9.5Printing with the Optional Hard Disk .................................................................................... 9.6Installing an Optional Paper Tray .............................................................................................. 9.8Installing a Duplex Unit ........................................................................................................... 9.9Printing on Both Sides of Paper ........................................................................................ 9.10
iv10. SpecificationsPrinter Specifications ............................................................................................................ 10.1Paper Specifications ............................................................................................................. 10.2Overview ....................................................................................................................... 10.2Supported Sizes of Paper ................................................................................................. 10.2Guidelines for Using Paper ............................................................................................... 10.3Paper Specifications ........................................................................................................ 10.4Paper Output Capacity .................................................................................................... 10.4Printer and Paper Storage Environment ............................................................................. 10.4Envelopes ...................................................................................................................... 10.4Labels ........................................................................................................................... 10.5Transparencies ............................................................................................................... 10.5
vEnvironmental and Safety ConsiderationLaser Safety StatementThe printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere, is certified as a Class I laser product conforming to the requirements of IEC 825.Class I laser products are not considered to be hazardous. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition.WARNING Never operate or service the printer with the protective cover removed from Laser/Scanner assembly. The reflected beam, although invisible, can damage your eyes.When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to persons: Ozone SafetyDuring normal operation, this machine produces ozone. The ozone produced does not present a hazard to the operator. However, it is advisable that the machine be operated in a well ventilated area.If you need additional information about ozone, please contact your nearest Samsung dealer.Power SaverThis printer contains advanced energy conservation technology that reduces power consumption when it is not in active use.When the printer does not receive data for an extended period of time, power consumption is automatically lowered. The energy star emblem does not represent EPA endorsement of any product or service.RecyclingPlease recycle or dispose of the packaging material for this product in an environmentally responsible manner.Radio Frequency EmissionsFCC regulationsThis device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:Reposition the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.Consult the dealer or an experienced radio/TV technician for help.OZONE
viCAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user’s authority to operate the equipment.Canadian Radio Interference RegulationsThis digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and Science Canada.Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, ICES-003 édictée par l’Industrie et Sciences Canada.United States of AmericaFederal Communications Commission (FCC)Intentional emitter per FCC Part 15Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz Band, may be present (embedded) in your printer system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices.Wireless devices that may be in your system are only qualified for use in the United States of America if an FCC ID number is on the system label.The FCC has set a general guideline of 20 cm (8 inches) separation between the device and the body, for use of a wireless device near the body (this does not include extremities). This device should be used more than 20 cm (8 inches) from the body when wireless devices are on. The power output of the wireless device (or devices), which may be embedded in your printer, is well below the RF exposure limits as set by the FCC.This transmitter must not be collocated or operation in conjunction with any other antenna or transmitter.Operation of this device is subject to the following two conditions:(1) This device may not cause harmful interference, and(2) this device must accept any interference received, including interference that may cause undesired operation of the device.Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact manufacturer for service.FCC Statement for Wireless LAN use:“While installing and operating this transmitter and antenna combination the radio frequency exposure limit of 1mW/cm2 may be exceeded at distances close to the antenna installed. Therefore, the user must maintain a minimum distance of 20cm from the antenna at all times. This device can not be colocated with another transmitter and transmitting antenna.”Declaration of Conformity (European Countries)Approvals and CertificationsThe CE marking applied to this product symbolises Samsung Electronics Co., Ltd. Declaration of Conformity with the following applicable 93/68/EEC Directives of the European Union as of the dates indicated:January 1, 1995: Council Directive 73/23/EEC Approximation of the laws of the member states related to low voltage equipment.January 1, 1996: Council Directive 89/336/EEC (92/31/EEC), approximation of the laws of the Member States related to electromagnetic compatibility.March 9, 1999: Council Directive 1999/5/EC on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity.A full declaration, defining the relevant Directives and referenced standards can be obtained from your Samsung Electronics Co., Ltd. representative.EC CertificationCertification to 1999/5/EC Radio Equipment & Telecommunications Terminal Equipment Directive (FAX)This Samsung product has been self-certified by Samsung for pan-European single terminal connection to the analogue public switched telephone network (PSTN) in accordance with Directive 1999/5/EC. The product has been designed to work with the national PSTNs and compatible PBXs of the European countries:In the event of problems, you should contact the Euro QA Lab of Samsung Electronics Co., Ltd. in the first instance.The product has been tested against TBR21 and/or TBR 38. To assist in the use and application of terminal equipment which complies with this standard, the European Telecommunication Standards Institute (ETSI) has issued an advisory document (EG 201 121) which contains notes and additional requirements to ensure network compatibility of TBR21 terminals. The product has been designed against, and is fully compliant with, all of the relevant advisory notes contained in this document.
viiEuropean Radio Approval Information(for products fitted with EU-approved radio devices)This Product is a printer; low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz band, may be present (embedded) in your printer system which is intended for home or office use. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices.Wireless devices that may be in your system are only qualified for use in the European Union or associated areas if a CE mark with a Notified Body Registration Number and the Alert Symbol is on the system label.The power output of the wireless device or devices that may be embedded in you printer is well below the RF exposure limits as set by the European Commission through the R&TTE directive.European States qualified under wireless approvals:EU Austria, Belgium, Denmark, Finland, France (with frequency restrictions), Germany, Greece, Ireland, Italy, Luxembourg, The Netherlands, Portugal, Spain, Sweden and the UnitedAccept EU Iceland, Liechtenstein, Norway and SwitzerlandEuropean States with restrictions on use:EU In France, the frequency range is restricted to 2446.5-2483.5 MHz for devices above 10 mW transmitting power such as wirelessAccept EU No limitations at this time.Regulatory Compliance StatementsWireless GuidanceLow power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz Band, may be present (embedded) in your printer system. The following section is a general overview of considerations while operating a wireless device.Additional limitations, cautions, and concerns for specific countries are listed in the specific country sections (or country group sections). The wireless devices in your system are only qualified for use in the countries identified by the Radio Approval Marks on the system rating label. If the country you will be using the wireless device in, is not listed, please contact your local Radio Approval agency for requirements. Wireless devices are closely regulated and use may not be allowed.The power output of the wireless device or devices that may be embedded in your printer is well below the RF exposure limits as known at this time. Because the wireless devices (which may be embedded into your printer) emit less energy than is allowed in radio frequency safety standards and recommendations, manufacturer believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation.As a general guideline, a separation of 20 cm (8 inches) between the wireless device and the body, for use of a wireless device near the body (this does not include extremities) is typical. This device should be used more than 20 cm (8 inches) from the body when wireless devices are on and transmitting.This transmitter must not be collocated or operation in conjunction with any other antenna or transmitter.Some circumstances require restrictions on wireless devices. Examples of common restrictions are listed below:Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. 802.11B (also known as wireless Ethernet) and Bluetooth communication devices are examples of devices that provide wireless communication.In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports, Hospitals, and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated. When in environments where you are uncertain of the sanction to use wireless devices, ask the applicable authority for authorization prior to use or turning on the wireless device.Every country has different restrictions on the use of wireless devices. Since your system is equipped with a wireless device, when traveling between countries with your system, check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireless device in the destination country.If your system came equipped with an internal embedded wireless device, do not operate the wireless device unless all covers and shields are in place and the system is fully assembled.
viiiWireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Please contact manufacturer for service.Only use drivers approved for the country in which the device will be used. See the manufacturer System Restoration Kit, or contact manufacturer Technical Support for additional information.Temporary
ixWARNING• Do not disassemble the printer. Doing so may give you an electric shock.• If you continuously print many pages, the surface of the output tray may become hot. Be careful not to touch the surface, especially for children.
Introduction1.11IntroductionCongratulations on the purchase of your printer! This chapter includes:• Special Features• Printer ComponentsSpecial FeaturesYour new printer is equipped with several special features that improve the print quality. You can:Print with excellent quality and high speed• You can print up to 1200 x 1200 dpi effective output. For details, see the Software User’s Guide.• Your printer prints A4-sized paper at 33 ppm and letter-sized paper at 35 ppm.Handle paper flexibly•The Multi-purpose Tray supports letterheads, envelopes, labels, transparencies, custom-sized materials, postcards, and heavy paper. The Multi-purpose Tray also supports up to 100 sheets of plain paper.•Standard 500-sheet input tray (Tray1) and optional 500-sheet input tray (Tray2) supports all standard sizes of paper.• Two output tray; select either the top output (face-down) or the rear output tray (face-up) for the most convenient access.•Straight-through paper path capability from the Multi-purpose Tray to the rear output tray.Create professional documents•Print Watermarks. You can customize your documents with a watermark, such as the word “Confidential.” For details, see the Software User’s Guide.•Print Booklets. This feature enables you to easily print a document to create a book. Once printed, all you have to do is fold and staple the pages. For details, see the Software User’s Guide.•Print Posters. The text and pictures of each page of your document can be magnified and printed across several sheets of paper and taped together to form a poster. For details, see the Software User’s Guide.98
Introduction1.2Save time and money • This printer allows you to use the Toner Save mode to save toner. For details, see page 2.8.• You can print on both sides of the paper to save paper (double-sided printing) if you install an optional duplex unit. For details, see page 9.9.• You can print multiple pages on a single sheet of paper to save paper (N-Up printing). For details, see the Software User’s Guide.• You can use preprinted forms and letterhead. For details, see the Software User’s Guide.• This printer automatically conserves electricity by substantially reducing power consumption when not printing.• This printer meets Energy Star guidelines for energy efficiency. Expand the printer capacity• This printer has 32 MB of memory which can be expanded to 288 MB. For details, see page 9.1.• An optional Serial interface card allows you to use the serial connection.•A Network interface enables network printing. You can add an optional network interface card to the ML-3560.The ML-3561N, ML-3561ND and ML-3562W come with a built-in network interface, 10/100 Base TX. The ML-3562W also has a wireless network interface.You can also use an optional wireless network interface in both the ML-3560, ML-3561N and ML-3561ND.• Your printer comes with a built-in PostScript 3 Emulation* (PS) DIMM which enables PS printing.* PostScript 3 Emulation•© Copyright 1995-2003, Zoran Corporation. All rights reserved. Zoran, the Zoran logo, IPS/PS3 and OneImage are trademarks of zoran Corporation.* 136 PS3 fonts• Contains UFST and MicroType from Agfa Monotype Corporation.Use the optional hard diskIf you install an optional hard disk, you can use it in various ways with your printer. For details, see page 9.5.• The hard disk allows the data from your computer to be sent to the print queue of the printer hard disk. This decreases the workload of the computer.• You can use various print features, such as storing a job in the hard disk and printing jobs anytime you want.• You can print or delete the stored files in the hard disk.• You can manage the print jobs in the print queue of the printer hard disk.Print in various environments• You can print in Windows 95/98/Me/NT 4.0/2000/XP/2003.• Your printer is compatible with Linux and Macintosh.• Your printer comes with both the Parallel and USB interfaces. • You can also use a network interface. The ML-3561N, ML-3561ND and ML-3562W come with a built-in network interface, 10/100 Base TX. The ML-3562W also has a wireless network interface.However, you need to install the optional network interface card to the ML-3560. You can also install the optional wireless network interface in both the ML-3560, ML-3561N and ML-3561ND.Printer FeaturesThe table below lists a general overview of features supported by your printer.(S: Standard, O: Option)FeaturesML-3560 ML-3561N ML-3561ND ML-3562WIEEE 1284 S S S SUSB 2.0 S S S SNetwork Interface OS S SWireless LAN O O O SPostScript Emulation SS S SSerial Interface O O O OHard Disk O O O ODuplex Unit O O S OOptional Paper Tray OO O O
Introduction1.3Printer ComponentsFront ViewTop Output Tray (Face down) Control Panel(See page 3.1.)Standard Tray (Tray1) (500-sheet paper feeder)Paper Level IndicatorControl BoardCover(Open to install optional printeraccessories.)Multi-purpose TrayOutput SupportOptional Tray (Tray2) (500-sheet paper feeder)* The figure above shows an ML-3561N.Top Cover(Open to access thetoner cartridge.)HandleRear ViewOutput Tray (Face down)* The figure above shows an ML-3561N.Parallel PortUSB PortPower SwitchNetwork Port(ML-3560: OptionML-3561N, ML-3561ND andML-3562W: Standard)Rear Output Tray (Face up)Optional Tray2Cable ConnectorPower ReceptacleOptional Duplex Unit (ML-3561ND: StandardML-3560, ML-3561N and ML-3562W: Option)
Setting Up Your Printer2.12Setting Up Your PrinterThis chapter provides step by step information on setting up your printer. This chapter includes:•Unpacking• Installing the Toner Cartridge•Loading Paper• Connecting a Printer Cable• Turning the Printer On• Printing a Demo Page• Changing the Display Language• Using the Toner Save Mode• Installing Printer SoftwareUnpacking1Remove the printer and all accessories from the packing carton. Make sure that the printer has been packed with the following items:NOTES:• If any items are missing or damaged, notify your dealer immediately. •Components may differ from one country to another.CAUTION: The printer weights 17kg including the toner cartridge and the tray. Use safe lifting and handling techniques. If you need to move the printer, it should be moved by two people. Use the lifting handles as shown in the diagram (see page 1.3). Back injury could result if a single person attempts to lift the printer.2Carefully remove all of the packing tape from the printer. CD-ROM** The CD-ROM contains the printer driver, the User’s Guide, and the Adobe Acrobat Reader programme.Network CD-ROM****The Network CD-ROM and Network Quick Guide are only for ML-3561N, ML-3561ND and ML-3562W.Network Quick Guide**Power Cord******The appearance of the power cord may differ depending on your country’s specifications.Setup Guide
Setting Up Your Printer2.23Pull the paper tray out of the printer and remove the packing tape and the packing material inside of the tray.Selecting a LocationSelect a level, stable place with adequate space for air circulation. Allow extra space for opening covers and trays. The area should be well-ventilated and away from direct sunlight or sources of heat, cold, and humidity. Do not set the printer close to the edge of your desk or table. Clearance SpaceFront: 482.6 mm (enough space so that trays can be opened or removed)Back: 320 mm (enough space to allow opening of the rear output tray)Right: 100 mm (enough space for ventilation)Left: 100 mm (enough space for ventilation)320mm(12.6in)482.6mm(19in)100mm(3.9in)100mm(3.9in)Installing the Toner Cartridge1Open the top cover. Pull up on the handle to open the cover.2Remove the starter toner cartridge from its bag.CAUTION: Do not use sharp objects, such as a knife or scissors, to open the toner cartridge package. They might scratch the drum of the cartridge.3Locate the sealing tape at the end of the toner cartridge. Carefully pull the tape completely out of the cartridge and discard it.NOTES:• The sealing tape should be longer than 600 mm when correctly removed.• Holding the toner cartridge, pull the sealing tape straight to remove it from the cartridge. Be careful not to cut the tape. If this happens, you cannot use the toner cartridge.
Setting Up Your Printer2.34Hold the toner cartridge and lift up the handle part of the toner cartridge. There is a flexible plastic holder. Remove the holder out of the toner cartridge.5Gently shake the cartridge from side to side to distribute the toner evenly inside the cartridge.Thoroughly shaking the cartridge will assure maximum copies per cartridge.CAUTIONS:• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.• Do not touch the green surface, the OPC drum, on the front of the toner cartridge with your hands or any other material.• To prevent damage, do not expose the toner cartridge to light for more than a few minutes. Cover it with a piece of paper to protect it, if necessary.6Locate the cartridge slots inside the printer, one on each side.7Grasp the handle and insert the cartridge in the printer until it snaps into place.8Close the top cover. Make sure that the cover is securely closed.NOTE: When printing text at 5% coverage, you can expect a toner cartridge life of approximately 12,000 pages (6,000 pages for the toner cartridge that is shipped with the printer).
Setting Up Your Printer2.4Loading PaperThe paper tray can hold a maximum of 500 sheets of 20lb plain paper. To load a stack of A4 or Letter-sized paper:1Pull open the paper tray and remove it from the printer.2Pull down the metal plate until it locks into position.3Squeeze the paper width guide and slide it to the desired paper size marked at the bottom of the tray.4Fan the edges of the paper stack to separate the pages. Then tap the stack on a flat surface to even it up.5Insert the paper stack into the paper tray with the print side down. You can load previously printed paper. The printed side should be facing up with an uncurled edge at the top side. If you experience problems with paper feed, turn the paper around. NOTE: If you want load a different sized paper, you need to adjust the paper guides. For details, see page 2.5.6Make sure not to overfill the tray and that all four corners are flat in the tray and under the paper length guide bracket, as shown below. Overfilling the tray may cause a paper jam.
Setting Up Your Printer2.57Insert and slide the paper tray back into the printer.Changing the Size of the Paper in the Paper TrayThe tray is preset to Letter or A4 size, depending on your country. To change the size, you need to adjust the paper guides.1Push the back plate of the tray outwards completely so that it can extend the length of the tray.2Squeeze the paper length guide and slide it to the correct position for the paper size you are loading, which is marked at the bottom of the tray.3Squeeze the paper width guide and slide it to the desired paper size marked at the bottom of the tray.NOTES: • Do not push the paper width guide far enough to cause the material to warp. • If you do not adjust the paper width guide, it may cause paper jams.4Load paper with the print side down. For details, see from step 5 on page 2.4.
Setting Up Your Printer2.6Connecting a Printer CableFor Local PrintingTo print from your computer in a local environment, you need to connect your printer to the computer with either a parallel interface cable or a Universal Serial Bus (USB) cable. If you are a Macintosh user, you can use only the USB cable.NOTE: You only need to connect one of the cables mentioned above. Do not use the parallel cable and USB cables at the same time.Using a Parallel CableNOTE: Connecting the printer to the parallel port of the computer requires a certified parallel cable. You will need to buy a IEEE1284 compliant cable that is 3 m or less in length.1Make sure that both the printer and the computer are turned off.2Connect a parallel printer cable into the parallel connector on the back of the printer. Push the metal clips down to fit inside the notches on the cable plug.3Connect the other end of the cable to the parallel interface port on your computer, and tighten the screws. See your computer’s User’s Guide, if you need help.Using a USB CableNOTE: Connecting the printer to the USB port of the computer requires a certified USB cable. You will need to buy a USB 2.0 compliant cable that is within 3 m in length. 1Make sure that both the printer and the computer are turned off.2Connect a USB printer cable into the USB connector on the back of the printer. 3Connect the other end of the cable to the USB port on your computer. See your computer’s User’s Guide, if you need help.NOTE: To print using the USB interface, you must be running Windows 98/Me/2000/XP/2003 or Macintosh with the OS 9.x and G3 processor or OS 10.2.x later. For Network PrintingYou can attach your printers to a network using an Ethernet cable (UTP cable with RJ.45 connector). The ML-3561N, ML-3561ND and ML-3562W come with a built-in network interface card. The ML-3562W also has a network antenna which allows you to use wireless LAN interface.If you are a ML-3560 user, you need to install an optional network interface card.If you want to use the printer in both wired and wireless network environments, you need to install an optional wired and wireless network card to the ML-3560. For the ML-3561N, ML-3561ND you can replace the network interface card to one supporting the wired and wireless LAN interface.For details about installing the network interface card, see page 9.3.
Setting Up Your Printer2.7Using an Ethernet Cable1Connect one end of the Ethernet cable into the Ethernet network port on the printer.2Connect the other end of the cable into a network LAN connection.See your computer’s User’s Guide, if you need help.Using a Network AntennaIf you install a wired and wireless network card, you can use your printer in a wireless environment by using a network antenna.For the ML-3560, ML-3561N, ML-3561ND you need to install an optional wired and wireless network card. For details about installing the wired and wireless network card, see page 9.3.NOTE: After connecting the printer, you need to configure the network parameters on the control panel. See page 8.1. You can use the software supplied with the card. Refer to the software User’s Guide. To the network LAN connectionTurning the Printer On1Connect one end of the supplied power cord into the power receptacle on the back of the printer. 2Connect the other end into a properly grounded AC outlet and turn on the printer using the power switch.To view your display text in another language, see page 2.8.CAUTIONS:• The fuser area inside the rear output tray of your printer becomes very hot when in use. Take care not to burn your fingers when you access this area.• Do not disassemble the printer with power on. If you do, you may receive an electric shock.Printing a Demo PagePrint a demo page to make sure that the printer is operating correctly.1In ready mode, press the Menu button ( ) on the control panel. You can see “Information” on the bottom line of the display.2Press the Enter button ( ) to access the menu.3Press the scroll button ( or ) until you see “Demo Page” on the bottom line.4Press the Enter button ( ).A demo page prints out.
Setting Up Your Printer2.8Changing the Display LanguageTo change the language that is displayed on the control panel, follow these steps:1In ready mode, press the Menu button ( ) on the control panel until you see “Setup” on the bottom line of the display.2Press the Enter button ( ) to access the menu.3Press the scroll button ( or ) until you see “LCD Language” on the bottom line.4Press the Enter button ( ) to confirm the menu item.5Press the scroll button ( or ) to display the language you want to use.6Press the Enter button ( ) to save the selection.7Press the On Line/Continue button ( ) to return to ready mode.Using the Toner Save ModeThe Toner Save mode allows the printer to use less toner on each page. Activating this mode extends the life of your toner cartridge and reduces your cost per page beyond what one would experience in the normal mode, but it reduces print quality. This setting is not available with the 1200 dpi setting.There are three ways to enable the Toner Save mode:Using the Control Panel ButtonPress the Toner Save button ( ) on the control panel. The printer must be in ready mode; the On Line/Continue button ( ) is on in green and “Ready” is shown on the display.•If the Toner Save button backlight is on, the mode is enabled and the printer uses less toner to print a page.•If the Toner Save button backlight is off, the mode is disabled and the printer prints in normal mode.Using the Control Panel MenuYou can set the Toner Save item in the Graphics menu to turn the Toner Save mode on or off.For further details about using the control panel menu, see page 3.3.From the Software ApplicationYou can set the Toner Save mode from the printer properties window on your printer driver. For details, see the Software User’s Guide.Installing Printer SoftwareYou must install software using the supplied CD-ROM after you have set up your printer and connected it to your computer. For details, see the Software User’s Guide. The CD-ROM provides you with the following software:If you are printing from WindowsYou can install the following printer software using the CD-ROM. •PCL printer driver for Windows. Use this driver to take full advantage of your printer’s features. See the Software User’s Guide for details about installing the Samsung PCL printer driver.•PostScript Printer Description (PPD) file for Windows to allow installation of the PostScript driver. To install the PostScript driver, you need to select Custom and put a check mark on the PostScript driver when you install the software. For details, see the Software User’s Guide.•SmartPanel. Appears when printing errors occur. See the Software User’s Guide for details about installing the SmartPanel program. If you are printing in LinuxYou can print from a Linux-based computer with your printer. Go to the Software User’s Guide for information about installing the Linux driver and printing from a Linux environment.If you are printing from a MacintoshYou can print from a Macintosh with your printer. Go to the Software User’s Guide for information about installing the print software and printing from a Macintosh.
Using the Control Panel3.13Using the Control PanelThis chapter describes how to use the printer’s control panel.This chapter includes:• Understanding the Control Panel• Using Control Panel MenusUnderstanding the Control PanelThe control panel on the top right side of your printer has the display and the eight buttons.DisplaySee “Understanding Display Messages” on page 7.10 for a complete listing of all printer messages.Message DescriptionReady• The printer is on-line and ready to print.• If you press the On Line/Continue button ( ), the printer goes to off-line. Offline• The printer is off-line and cannot print.• If you press the On Line/Continue button ( ), the printer switches to on-line. Printing XXX* xxx is the current emulation.• The printer is printing. • If you want to stop printing, press the Cancel button ( ).Sleeping...• The printer is in the Power Save mode, consuming less power. When a print job is received from the computer, or if any button is pressed, the printer switches to on-line. • To deactivate the Power Save mode or change the power-saving time, see page 3.7.Display: displays the printer status and job in progress.Buttons
Using the Control Panel3.2ButtonsButton DescriptionOn Line/Continue• Press to switch between on-line and off-line. • In menu mode, press to return to ready mode.You can check the printer status according to the button backlight.GreenOnThe printer is on-line and can receive data from the computer.Blinking • When the backlight slowly blinks, the printer is receiving data from the computer.• When the backlight fast blinks, the printer is receiving and printing data. If you want to pause printing, switch the printer to off-line.OrangeOnThe printer has stopped printing due to a major error. Check the display message. See page 7.10 for details on the meaning of the error message.BlinkingA minor error occurs and the printer is waiting an error to be cleared. Check the display message. When the problem is cleared, the printer resumes printing. If you want to ignore this warning, press this button.Off• The printer is off-line and cannot print.• The printer is in the Power Save mode. When data is received, it switches to on-line automatically.Menu• Press to enter menu mode.• In menu mode, press to scroll through the menus.EnterIn menu mode, press to select the displayed sub menu item or to confirm the changed setting. You can see the selected value marked with *.Scroll buttonsIn menu mode, press to scroll through sub menu items or setting options. Pressingmoves you to the next option and pressing sends you back to the previous option. Cancel • Press to cancel the current print job.• In menu mode, press to return to ready mode.Upper LevelIn menu mode, press to go back to the upper menu level.Toner SavePress to enable or disable the Toner Save mode. • If the button backlight is on, the mode is enabled and the printer uses less toner to print a document.• If the button backlight is off, the mode is disabled and the printer will print in the normal quality. For more information on the Toner Save mode, see page 2.8.Button Description
Using the Control Panel3.3Using Control Panel MenusA number of menus are available to make it easy for you to change printer settings. The diagram on next column shows the menus and all of the menu items available in each menu. The items in each menu and the values you can select are described in more detail in the tables beginning on page 3.4.Accessing Control Panel MenusYou can control your printer from the printer’s control panel. You can also set the control panel menus while the printer is in use.1In ready mode, press the Menu button ( ) until you see the menu you want on the bottom line of the display.2Press the Enter button ( ) to access the menu.3Press the scroll button ( or ) until the desired menu item displays on the bottom line.4Press the Enter button ( ) to confirm the selected item. 5If the selected menu item has sub menus, repeat steps 3 and 4.6Press the scroll button ( or ) until the desired setting option displays on the bottom line, or enter the required value.7Press the Enter button ( ) to save your input or selection. An asterisk (*) appears next to the selection on the display, indicating that it is now the default.8To exit the menu, press the Upper Level button ( ) repeatedly, or the Cancel button ( ).After 60 seconds of inactivity (no key being pressed), the printer automatically returns to ready mode.NOTE: Print settings made from the printer driver on a connected computer override the settings on the control panel.Overview of Control Panel MenusThe control panel menus are used to configure the printer. The control panel provides access to the following menus: EPSON/IBM/IBM(See page 3.9.)FontAuto WrapCharacter SetCharacter Tab..LPIPitchNetwork******(See page 3.9.)Config NetworkConfig TCPIP Get MethodIP AddressSubnet MaskGatewayConfig 802.11bAppleTalkNetwareConfig NetwareIPX Frame TypeReset NetworkDefault SetPrint Net CFGPostScript(See page 3.9.)Print PS Error*:Available when your printer is printing a file from an optional hard disk.**: Available when there is a file stored in an optional hard disk.***: Available when your printer has an optional hard disk.****: Available when an optional duplex unit is installed in your printer.*****: Available when an optional serial interface card is installed in your printer.******: Available when a network card is installed in your printer. (ML-3561N, ML-3561ND or ML-3562W, or ML-3560 with an optional network card)Stored Job **(See page 9.6.)User NameJob NameActive Job *(See page 9.6.)User NameJob NameInformation(See page 3.4.)ConfigurationMenu MapDemo PageStored Job List***Event Log***Usage Page***Completed Job***PS3 Font ListPCL Font ListEPSON FontsIBM FontsPaper(See page 3.4.)Tray SourceMedia SizeCustom WidthCustom HeightMedia TypeTray ChainingGraphics(See page 3.6.)ResolutionImage EnhanceToner S aveDensityLayout(See page 3.5.)OrientationDuplex****Duplex Margin****Simplex MarginCopiesSetup(See page 3.7.)Date & Time***Fixed Overlay***Sel. 1st. Form***Sel. 2nd. Form***LCD LanguageEmulationPower SaveAuto ContinueJam RecoveryAltitude Adj.Auto CRJob Time OutRS-232C*****MaintenancePCL (See page 3.8.)TypefaceSymbolLinesPitchPoint SizeCourierPrinter(See page 3.7.)Default SetCurrent Job
Using the Control Panel3.4Information MenuThis menu contains printer information pages that give details about the printer and its configuration.Item ExplanationConfiguration The configuration page shows the printer’s current configuration. See page 6.1.Menu MapThe menu map shows the layout and current settings of the control panel menu items.Demo Page The demo page allows you to check if your printer properly performs printing.Stored Job List The list shows the file list stored in the optional hard disk.Event LogThe Event Log page lists the errors occurring when you are using the printer. See page 6.1.Usage PageThe Usage Page contains the total number of pages printed by person or group. This page can be used for cost accounting. See page 6.1.Completed JobThe Completed Job page shows the list of completed print jobs. The list contains up to 50 files from the latest print jobs.PS3 Font ListPCL Font ListEPSON FontsIBM FontsThe font sample list shows all of the fonts currently available in the selected language.Paper Menu Use this menu to define all settings relating to print material input and output, as well as the specific print material you are using with your printer.(*: the default setting)Item ExplanationTray SourceUsing this item, you can set the tray you will use. • If you select Auto Select, the printer can automatically determine the source. • Select MP Tray or Manual Tray to use the Multi-purpose Tray. If you select Manual Tray, you need to press the On Line/Continue button each time you print a page. •The Tray2 item is available only when the optional Tray2 is installed.Media SizeSelect the paper size currently loaded in the tray.Custom WidthSelect the paper size currently loaded in the tray. This menu is shown when Media Size value is set up by Custom Size.•Custom Width: Set the custom width from 76 to 216 mm.Custom HeightSelect the paper size currently loaded in the tray. This menu is shown when Media Size value is set up by Custom Size.•Custom Height: Set the custom height from 127 to 356 mm.Values: Auto Select*, Tray1, MP Tray,Tray2 , Manual TrayValues: Letter, Legal, A4, Executive, JIS B5, ISO B5, No. 10 Env., Monarch Env., DL Env., C5 Env., C6 Env., US Folio, A5, A6, Custom , Oficio* Letter for USA, A4 for Europe and AsiaValues: A4:210 mm/ Letter:215 mm* Letter for USA, A4 for Europe and AsiaValues: A4:297 mm/ Letter:279 mm* Letter for USA, A4 for Europe and Asia
Using the Control Panel3.5Media TypeThe Media Type setting lets you specify the type of print material you are using to get the best result.•Plain Paper: Select for plain paper.•Thick: Select for thick paper•Thin: Select for thin paper•Bond: Select for thick paper.•Color Paper: Select for colored paper.•Card Stock: Select for card stocks.•Labels: Select for labels.•Transparency: Select for transparencies.•Envelope: Select for envelops.•Preprinted: Preprinted is for paper with something else printed on it, such as letterhead.Tray ChainingWhen you select any other value except Auto Select from Tray Source and the selected tray is empty, the printer automatically prints from other trays. If this menu item is set to Off, the On Line/Continue button backlight blinks in orange and the printer doesn’t work until you insert paper into the specified tray. Item ExplanationValues: Off*, Plain Paper, Thick, Thin, Bond, Color Paper, Card Stock, Labels, Transparency, Envelope, PreprintedValues: Off, On*Layout MenuUse the Layout menu to define all settings relating to output.(*: the default setting)Item ExplanationOrientationChoose the default orientation of print image on the page. DuplexTo print on both sides of paper, choose the binding edge as follows.•Long Edge: Flip on long edge. Prints pages to read like a book.•Short Edge: Flip on short edge. Prints pages to read by flipping over like a note pad.Select Off to print on one side of paper.NOTE: This menu item is available only when you install an optional duplex unit.Values: Portrait*, LandscapePortrait LandscapeValues: Off*, Long Edge, Short EdgeLong Edge in thePortrait orientation Long Edge in the Landscape orientation253253253253Short Edge in the Landscape orientationShort Edge in the Portrait orientation
Using the Control Panel3.6Duplex MarginIn this menu, you can set the margin of print materials for double-sided printing. You can increase or decrease the value in 0.1 mm increments.•Top Margin: Set the top margin, from 0.0 to 9.9 mm.•Left Margin: Set the left margin, from 0.0 to 9.9 mm.•Short Binding: Set the bottom margin of the rear side for short binding, from 0.0 to 22 mm.•Long Binding: Set the right margin of the rear side for long binding, from 0.0 to 22 mm.NOTE: This menu item is available only when you install an optional duplex unit.Simplex MarginSet the margin of print materials for one-sided printing. You can increase or decrease the value in 0.1 mm increments.•Top Margin: Set the top margin, from 0.0 to 250 mm. •Left Margin: Set the left margin, from 0.0 to 164 mm.CopiesSet the default number of copies by selecting any number from 1 to 999. Item ExplanationValues: Top/Left:5.0* , Short/Long: 0*Values: 0.0*Values: 1* ~ 999Graphics MenuUse the Graphics menu to change settings affecting the quality of the printed characters and images.(*: the default setting)Item ExplanationResolutionSpecify the number of dots printed per inch (dpi). The higher the setting, the sharper the clarity of printed characters and graphics. • Select 300dpi-Draft to print a draft document.• If your print jobs are mostly text, select 600dpi-Normal for the highest quality output. • Select 1200dpi-Best when your job contains bitmapped images, such as scanned photos or some business graphics, that will benefit from enhanced line screening.Image EnhanceThis item enhances the print quality. •Normal: Doesn’t enhance the quality.•Image Enhance: Enhances bitmap images, like scanned pictures.•Text Enhance: Enhances letters and simple figures. Toner Save To get the most from your toner supply, set this menu to Off. If you set this menu to On, print quality may be reduced. Density You can lighten or darken the print on the page by changing the toner density setting. The Medium setting usually produces the best result. Use the Light toner density setting to save toner. Values: 300dpi-Draft, 600dpi-Normal*, 1200dpi-BestValues: Normal, Image Enhance, Text Enhance* Values: Off*, OnValues: Light, Medium*, Dark
Using the Control Panel3.7Printer MenuThis menu allows you to reset the printer settings or cancel the current job.Setup MenuUse the Setup menu to configure a variety of printer features.(*: the default setting)Item ExplanationDefault Set This menu item allows you to restore the printer’s factory default settings.Current Job You can cancel the current print job and remove it from the printer buffer.Item ExplanationDate & TimeFixed OverlaySel. 1st. FormSel. 2nd. FormFor details, see “Using the Hard Disk” on page .5.LCD Language The LCD Language setting determines the language of the text that appears on the control panel display and information printing.Emulation The printer language defines how the computer communicates with the printer. If you select Auto, your printer can change the printer language automatically.Power Save When the printer does not receive data for an extended period of time, power consumption is automatically lowered. You can set how long the printer waits before going to the power save state.Values: English*, German, French, Italian, SpanishValues: Auto*, PCL, HEXDUMP, EPSON, PS3, IBM ProPrintValues: Off, 5 Minutes*, 10 Minutes,15 Minutes, 30 Minutes, 45 Minutes,60 MinutesAuto ContinueThis item determines whether or not the printer continues printing when it detects the paper unmatched to your paper setting. •Off: If the paper mismatch occurs, the message will remain on the display and the printer will remain off-line until you insert the correct paper.•On: If the paper mismatch occurs, an error message will display. The printer will go offline for 30 seconds and automatically clear the message and continue printing. Jam RecoveryThis item determines how the printer behaves when a paper jam occurs. •Off: The printer does not reprint pages. Printing performance might be increased with this setting.•On: The printer automatically reprints pages after you clear the paper jam.Altitude Adj.You can optimize print quality depending on the air pressure, such as in a high ground.Auto CRThis item allows you to append the required carriage return to each line feed. Refer to the following samples: Job Time OutYou can set the time length the printer waits before printing the last page of a print job that does not end with a command to print the page. When a print time-out occurs, the printer prints the page in the print buffer.Item ExplanationValues: Off, On*Values: Off*, OnValues: Low*, HighValues: LF*, LF+CRLF LF+CR AA BB AA BBValues: 0 ~ 1800 sec *15 sec
Using the Control Panel3.8PCL MenuThis menu sets the PCL emulation configuration. You can set the font type, symbol type, lines per page, and point size. (*: the default setting)RS-232CThis item is available only if the optional serial interface card is installed in your printer. For details, see page 9.3.•BAUD Rate: Lets you select the rate at which data is being sent to or from your computer using the serial communication.•Robust XON: Turns use of XON/OFF of serial communication control on or off. When this item is set to On, the printer sends a continuous stream of XONs to the computer to indicate that the serial port is ready to receive more data.MaintenanceThis item allows you to maintain the toner cartridge.•OPC Cleaning: Cleans the OPC drum of the cartridge and produces a cleaning sheet with toner debris on it.•Fuser Cleaning: Cleans the fuser unit inside of the printer and produces a cleaning sheet with toner debris on it.•Remain Toner: This item allows you to check how much toner are left in the cartridge.Item ExplanationTypefaceYou can select the standard font to be used in PCL emulation. •PCL1~PCL7’s interval between letters is fixed, and PCL8~PCL45’s interval is proportional to the font type and point size. You can adjust the font size of PCL1~PCL7 using the Pitch item, and PCL8~PCL45 can do using Point Size item.• PCL46~PCL54’s interval and point size are fixed. SymbolThis item selects the symbol to be used in PCL emulation. The symbol is the group of numbers, marks, and special signs being used when printing letters. Item ExplanationValues: PCL1* ~ PCL68Values: ROMAN8 ~ PCCYRILLIC *PC8LinesThis item allows you to set vertical spacing from 5 to 128 lines for the default paper size. The lines may differ according to the paper size and printing orientation. PitchWhen you select one between PCL1 and PCL7 from the Typeface menu, you can determine the font size by setting the number of characters that will print in one horizontal inch of type. The default value, 10 is the best size. Point SizeWhen you select one between PCL8 and PCL45 from the Typeface menu, you can determine the font size by setting the height of the characters in the font. CourierThis item lets you select the version of Courier font to use.Item ExplanationValues: 5 ~ 128 *60 (Letter), 64 (A4)Values: 0.44 ~ 99.99 (0.01 unit) *10Values: 4.00 ~ 999.75 (0.25 unit) *12Values: Regular*, Dark
Using the Control Panel3.9PostScript MenuThis menu provides you with the Print PS Error menu item.(*: the default setting) EPSON/IBM MenuThis menu sets the EPSON emulation configuration.(*: the default setting)Item ExplanationPrint PS ErrorYou can select whether or not your printer prints an error list when a PS error occurs.•Select On to print PS 3 emulation errors. If an error occurs, the job stops processing, the error message prints, and the printer flushes the job. • If this menu is set to Off, the job is flushed without an indication of the error.Item ExplanationFontYou can select the standard font will be used in EPSON emulation. Auto WrapThis item determines whether or not the printer automatically performs line feed when the data overflows the printable area of the print material.Character SetThis item allows you to select a character set of the desired language.Character Tab.This item selects the character set.LPIYou can set the number of lines printed in one vertical inch. Values: Off*, OnValues: SANSERIF*, ROMANValues: On*, OffValues: USA*, FRANCE, GERMANY, UK, DENMARK1, SWEDEN, ITALY, SPAIN1, JAPAN, NORWAY, DENMARK2, SPAIN2, LATINValues: ITALIC, PC437US*, PC850Values: 6*, 8Network MenuThis menu lets you configure the network interface card installed in your printer. You can upgrade the firmware of the network interface card and print a configuration page.NOTE: This menu only appears when a network card is installed (ML-3561N, ML-3561ND or ML-3562W, or ML-3560 with an optional network card).(*: the default setting)PitchYou can determine the font size by setting the number of characters that will print in one horizontal inch of type.Item ExplanationConfig NetworkSet whether or not you configure network values. If you select Yes, the following options are available: Config TCP, Config 802.11b, AppleTalk, and Netware.Config TCPSelect whether you set the IP address item or not. If you select Yes, you can configure the IP address.If you select Yes, the IP Get Method option appears on the display. You can select how to get the IP address.IP Get MethodYou can set this item only when you set Config TCP to Yes. •BOOTP: The BOOTP server allots the IP address to you automatically. •DHCP: The DHCP server allots the IP address to you automatically.•Static: You can enter IP address, subnetmask, and gateway manually. Item ExplanationValues: 10*, 12, 17.14, 20Values: Yes, No*Values: Yes, No*Values: Static*, BOOTP, DHCP
Using the Control Panel3.10IP AddressYou can select this item only when you set IP Get Method to Static. This item lets you enter the IP address manually. Press the scroll button to set the value of the 1st byte between 0 and 255, and then press the Enter button. Set the value for the 2nd, 3rd, and 4th byte the same way.Subnet MaskYou can set this item only when you set IP Get Method to Static. This item lets you enter the subnet mask manually. Press the scroll button to set the value of the 1st byte between 0 and 255, and then press the Enter button. Set the value for the 2nd, 3rd, and 4th bytes in the same way.GatewayYou can set this item only when you set IP Get Method to Static. This item lets you enter the gateway manually. Press the scroll button to set the value of the 1st byte between 0 and 255, and then press the Enter button. Set the value for the 2nd, 3rd, and 4th byte in the same way.Config 802.11bConfigure the Wireless Network environments. If you select Yes, the following options are available : SSID, Operation Mode, Channel, Authentication, Encryption, Using Key, Key Type, and Key1~Key4.See “Configuring the Wireless Network” on page 8.4NOTE: This menu only appears when an optional wireless network interface card has been installed in ML-3560, ML-3561N or ML-3561ND. The ML-3562W comes with a built-in wired and wireless network card.AppleTalkThis item lets you select whether or not you use the AppleTalk protocol. Select On to use the protocol.Item ExplanationValues: Yes, No*Values: On*, OffNetwareThis item selects whether you use the Netware protocol. If you select On, you can access the Config Netware menu item.In the Config Netware menu, you can specify the frame type parameter used on your network.Config NetwareYou can set this item only when you set Netware to On. This item lets you select whether or not you set the frame type parameter. Select Yes to select the frame type. If you select Yes, the IPX Frame Type option appears on the display.IPX Frame TypeYou can select this item only when you set Config Netware to Yes. This item lets you select the IPX frame type.•Auto: You can set the frame type automatically. •EN_8023: Select this value to use the IEEE 802.3 frame type. •EN_II: Select this value to use the ETHERNET II frame type.•EN_8022: Select this value to use the IEEE 802.2 frame type. •EN_SNAP: Select this value to use the SNAP frame type.Reset NetworkThis item reboots the network interface card.Default SetThis item performs a simple reset and restores the factory default settings for the network configuration. This setting will only take effect after you have reset the printer.Print Net CFGThis item print a page showing the network parameters you set. Item ExplanationValues: On*, OffValues: Yes, No*Values: Auto*, EN_8023, EN_II, EN_8022,EN_SNAP
Using Print Materials4.14Using Print MaterialsThis chapter will help you understand types of paper you can use with your printer and how to properly load paper in the different paper trays for the best print quality. This chapter includes:• Choosing Paper and Other Materials•Loading Paper• Selecting an Output Location• Printing on Special Print MaterialsChoosing Paper and Other MaterialsYou can print on a variety of print materials, such as plain paper, envelopes, labels, transparencies, and so on. See “Paper Specifications” on page 10.2. To get the best possible print quality, use only high-quality, copier-grade paper.When you choose print materials, consider the following:•Desired outcome: The paper you choose should be appropriate for the project.•Size: You can use any size paper that fits easily within the paper adjusters of the paper tray.•Weight : Your printer supports paper weight as follows: -16~28 lbs (60~105 g/m2) bond for the standard tray or optional Tray2 -16~43 lbs (60~163 g/m2) bond for the Multi-purpose Tray•Brightness: Some papers are whiter than others and produce sharper, more vibrant images. •Surface smoothness: The smoothness of the paper affects how crisp the printing looks on the paper.CAUTION: Using a material that does not conform to the specifications listed on page 10.2 can cause problems that may require service. This service will not be covered by the warranty or service agreements.Sizes and CapacitiesGuidelines for Paper and Special MaterialsWhen selecting or loading paper, envelopes, or other special materials, keep these guidelines in mind:• Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality.• Use cut-sheet paper only. You cannot use multi-part paper.• Use only high-quality, copier grade paper for the best print quality. • Do not use paper with irregularities, such as tabs or a staples.• Do not attempt to load any tray during printing, and never overfill the tray. This could cause a paper jam.• Avoid paper with embossed lettering, perforations, or a texture that is too smooth or too rough.• Colored paper should be of the same high quality as white photocopy paper. The pigments must be able to withstand the printer’s fusing temperature of 383°F (195°C) for 0.1 seconds without deteriorating. Do not use paper with a colored coating that was added after the paper was produced.SizeInput Source/Capacity** Depending on paper thickness, maximum capacity may be reduced. Tray1 or optional Tray2Multi-purpose TrayManual FeedPlain Paper 500 100 1Envelopes-101Labels**** If you are experiencing excessive jamming, feed one sheet at a time through the Multi-purpose Tray.-251Transparencies**-501Card stocks**-101Bond**-101
Using Print Materials4.2• Preprinted forms must be printed with nonflammable, heat-resistant ink that does not melt, vaporize, or release hazardous emissions when subjected to the printer’s approximately 383°F (195°C) fusing temperature for 0.1 seconds.• Store paper in its ream wrapper until you are ready to use it. Place cartons on pallets or shelves, not on the floor. • Do not place heavy objects on top of the paper, whether it is packaged or unpackaged. • Keep paper away from moisture, direct sunlight, or other conditions that can cause it to wrinkle or curl.NOTE: Do not use carbonless paper or tracing paper. They are unstable at the fusing temperature and can give of fumes, or cause damage to the printer.Loading PaperProper paper loading helps prevent paper jams and ensure trouble-free printing. Do not remove the paper tray while a job is printing. Doing so may cause a paper jam. See “Sizes and Capacities” on page 4.1 for acceptable paper size and capacities for each tray. The paper level indicator on the front of the paper tray shows the amount of paper currently left in the tray. When the tray is empty, the indicator of the bar is completely lowered.Paper full Paper emptyUsing the Standard Tray or the Optional TrayUse the print material you use for the majority of your print jobs in the standard tray. The standard tray can hold a maximum of 500 sheets of 20lb paper.You can purchase an optional paper tray (Tray2) and attach it below the standard tray to load an additional 500 sheets of paper. See page 9.8 for more information about installing the optional Tray2.To load paper, pull open the paper tray and load paper with the print side down. For details about loading paper in the standard tray or optional Tray2, see “Loading Paper” on page 2.4. Using the Multi-purpose TrayThe Multi-purpose Tray is located in the front of your printer. It can be closed when not in use, making the printer more compact. The Multi-purpose Tray can hold several sizes and types of material, such as transparencies, cards, and envelopes. You may also want to use the Multi-purpose Tray for single page print jobs on letterheads, colored paper for use as separator sheets, or other special materials that you do not normally keep in the paper tray. You can load approximately 100 sheets of plain paper, 10 envelopes, 50 transparencies, 10 card stocks, or 25 labels at a time. Standard TrayOptional Tray2Multi-purpose Tray
Using Print Materials4.3• Load only one size of print material at a time in the Multi-purpose Tray.• To prevent paper jams, do not add paper when there is still paper in the Multi-purpose Tray. This also applies to other types of print materials.• Print materials should be loaded face up with the top edge going into the Multi-purpose Tray first, and be placed on the center of the tray.• Do not place objects on the Multi-purpose Tray. Also avoid pressing down or applying excessive force on it. The tray may fall apart from the printer.To load paper in the Multi-purpose Tray:1Pull the Multi-purpose Tray down towards you. 2Pull the extender to extend the Multi-purpose Tray to hold longer paper.3If you are using paper, flex or fan the edge of the paper stack to separate the pages before loading.For transparencies, hold them by the edges and avoid touching the print side. Oils from your fingers can cause print quality problems.4Load the print material on the center of the tray with the print side up.If you want to print on previously printed paper from the Multi-purpose Tray, the printed side should be facing down with an uncurled edge to the printer. If you experience problems with paper feeding, turn the paper around.NOTE: Make sure that you have not loaded too much print material. The print material buckles if you load a stack that is too deep or if you push it in too far.5Squeeze the paper width guide and slide it to the edge of the print material without causing it to bend.Now, the display on the control panel prompts you to confirm the paper size in the Multi-purpose Tray.
Using Print Materials4.4NOTE: Your printer cannot automatically detect the size of paper loaded in the Multi-purpose Tray. Configuring the Multi-purpose Tray with the correct paper size allows you to select paper by size rather than paper source when you print from your software application. You do not have to check which paper is loaded in the Multi-purpose Tray before printing.6Press the scroll button ( or ) until the size of paper you loaded appears on the bottom line of the display.7Press the Enter button ( ). Now, you are ready to print.8When you print a document, set the paper source and type in the software application. For details, see the Software User’s Guide. For information about setting on the control panel, see page 3.3.9After printing, put the extender back to its place.10Close the Multi-purpose Tray.Using the Manual Feed ModeYou can manually load a sheet of print material in the Multi-purpose Tray if you select Manual Feed in the Source option from the Paper tab when you change print settings to print a document. For details about changing print settings, see the Software User’s Guide. Manually loading paper can be helpful when you want to check the print quality after each page is printed. This loading procedure is almost the same as the procedure for loading in the Multi-purpose tray, except you load paper sheet-by-sheet in the tray, send print data to print the first page, and press the On Line/Continue button ( ) on the control panel to print each following page.1Load a sheet of print material on the center of the Multi-purpose Tray with the print side up. 2Squeeze the paper width guide and slide it to the edge of the print material without causing it to bend.3When you print a document, set the paper source to Manual Feed and select the appropriate paper size and type in the software application. For details, see the Software User’s Guide. 4Print a document.The display shows a message prompting you to load paper and press the On Line/Continue button ( ).5Press the On Line/Continue button ( ). The printer picks up the print material and prints. After one page is printed, the message appears again.NOTE: If you do not press the button, after a pause the printer will automatically pick the print material.6Insert the next sheet into the Multi-purpose Tray and press the On Line/Continue button ( ).Repeat this step for every page to be printed.
Using Print Materials4.5Selecting an Output LocationThe printer has two output locations; the rear output tray (face up) and the top output tray (face down). To use the top output tray, make sure that the rear output tray is closed. To use the rear output tray, open it.NOTES:• If paper coming out of the top output tray has problems, such as excessive curl, try printing to the rear output tray.• To avoid paper jams, do not open or close the rear output tray while the printer is printing.Printing to the Top Output Tray (Face down)The top output tray collects paper face down, in the order in which the sheets were printed. The tray should be used for most print jobs.NOTE: • If you continuously print many pages, the surface of the output tray may become hot. Be careful not to touch the surface, especially for children.• The top output tray can hold up to 250 sheets of paper. Top output trayRear output trayPrinting to the Rear Output Tray (Face up)The printer always prints to the rear output tray if it is open. Paper comes out of the printer face up, with the last page on top.Printing from the Multi-purpose Tray to the rear output tray provides the straight paper path. Opening the rear output tray might improve the output quality with the following:• over 100 sheets of paper continuously•envelopes•labels• small custom-sized paper•postcards• paper lighter than 60 g/m2 (16 lb) or heavier than 105 g/m2 (28 lb)• transparencies: some special transparencies may have stacking problem by curl. In that case, please use the top output tray (face down).To open the rear output tray:1Open the rear door by pulling it down. The cover functions as the output tray.CAUTION: The fusing area inside the rear output tray of your printer becomes very hot when in use. Take care not to burn your fingers when you access this area.
Using Print Materials4.62Pull the extender to extend the output tray to its full-length position to hold longer paper.3If you do not want to stack the printed pages on the rear output tray, slide the extender to its place and close the tray. The pages will stack on the top output tray.NOTE: The rear output tray can hold up to 100 sheets of paper. If the tray is overloaded with printed pages, it may fall from the printer. Remove the pages so that the tray is not overloaded.Printing on Special Print MaterialsPrinting on EnvelopesGuidelines• Only use envelopes recommended for laser printers. Before loading envelopes in the Multi-purpose Tray, make sure that they are undamaged and are not stuck together. • Load envelopes into the Multi-purpose Tray only.• Do not feed stamped envelopes.• Never use envelopes with clasps, snaps, windows, coated lining, or self-stick adhesives. These envelopes may severely damage the printer.1Open the Multi-purpose Tray and pull the extender.2Open the rear output tray and pull the extender.3Flex or fan the edge of the envelope stack to separate them before loading.4Load the envelopes into the Multi-purpose Tray with the flap side down. The stamp area is on the left side and the end of the envelope with the stamp area enters the printer first.
Using Print Materials4.75Squeeze the paper width guide and slide it to the edge of the envelope stack without causing it to bend.6When you print, set the paper source, type, and size properly in the software application. For details, see the Software User’s Guide. For details about setting on the control panel, see page 3.3.7After printing, close the Multi-purpose Tray and the rear output tray.Printing on Labels1Open the Multi-purpose Tray and pull the extender.Guidelines• Only use labels recommended for laser printers.• Verify that the labels’ adhesive material can tolerate fusing temperature of 195°C (383°F) for 0.1 second.• Make sure that there is no exposed adhesive material between the labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to printer components.• Never print on the same sheet of labels more than once, or print on a partial sheet of labels.• Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or damaged in any way.• To prevent labels from sticking together, do not let the printed label sheets stack up as they are printed out.2Open the rear output tray and pull the extender.3Load labels into the Multi-purpose Tray with the print side up. Adjust the guide to fit the width of the labels. 4When you print, set the paper source, type, and size properly in the software application. For details, see the Software User’s Guide. For details about setting on the control panel, see page 3.3.5After printing, close the Multi-purpose Tray and the rear output tray.
Using Print Materials4.8Printing on Transparencies1Open the Multi-purpose Tray and pull the extender.2Open the rear output tray and pull the extender.3Load transparencies in the Multi-purpose Tray with the print side up, and the top with the adhesive strip Guidelines• Only use transparencies recommended for use in laser printers.• Ensure that transparencies are not wrinkled, curled, or have any torn edges.• Hold the transparencies by the edges and avoid touching the print side. Oils from your fingers can cause print quality problems.• Be careful not to scratch or leave fingerprints on the print side.entering the printer first. Adjust the guide to fit the width of the transparencies. 4When you print, set the paper source, type, and size properly in the software application. For details, see the Software User’s Guide. For details about setting on the control panel, see page 3.3.5After printing, close the Multi-purpose Tray and the rear output tray.NOTES: • If you print on thin transparencies to the rear output tray, they can be curled. In this case, use the top output tray. If the problem persists, check if your transparencies meets the printer’s specifications.• To prevent transparencies from sticking, do not let the printed sheets stack up as they are printed out.• Place transparencies on a flat surface after removing them from the printer.Printing on Preprinted PaperPreprinted paper is paper that has some type of printing on it before it is sent through the printer (paper that has a preprinted logo at the top of the page, for example).Guidelines• Letterheads must be printed with heat-resistant ink that will not melt, vaporize, or release hazardous emissions when subjected to the printer’s fusing temperature of 383 °F (195 °C) for 0.1 second.• Ink on letterheads must be non-flammable and should not adversely affect printer rollers.• Forms and letterheads should be sealed in a moisture-proof wrapping to prevent changes during storage.• Before you load preprinted paper, such as forms and letterheads, verify that the ink on the paper is dry. During the fusing process, wet ink can come off preprinted paper, reducing print quality.
Using Print Materials4.91Load letterheads into the tray you want to use, as shown in the figures below. Adjust the guides to fit the width of the paper stack.2When you print, set the paper source, type, and size properly in the software application. For details, see the Software User’s Guide. For details about setting on the control panel, see page 3.3.Printing on Card Stock or Custom-sized MaterialsPostcards, 3.5 by 5.83 in. (index) cards, and other custom-sized materials can be printed with your printer. The minimum size is 76 by 127 mm (3 by 5 in.) and the maximum size is 216 by 356 mm (8.5 by 14 in.).1Open the Multi-purpose Tray and pull the extender.2Open the rear output tray and pull the extender.Guidelines• Always insert the short-edge into the Multi-purpose Tray first. If you want to print in landscape mode, make this selection through your software. Inserting paper long-edge first may cause a paper jam.• Do not load more than 10 cards into the Multi-purpose Tray at a time.• Do not print on media smaller than 76 mm (3 in.) wide or 127 mm (5 in.) long.• In the software application, set margins at least 6.4 mm (0.25 in.) away from the edges of the material.Load with the design face down, bottom edge towards the printer.Load with the design face up, top edge towards the printer.3Load print material in the Multi-purpose Tray with the print side up and short edge first. Adjust the guide to fit the width of the material stack.4When you print, set the paper source, type, and size properly in the software application. For details, see the Software User’s Guide. For details about setting on the control panel, see page page 3.3.5After printing, close the Multi-purpose Tray and the rear output tray.
Basic Printing5.15Basic PrintingThis chapter explains common printing tasks. This chapter includes:• Printing a Document• Canceling a Print JobPrinting a DocumentThis printer allows you to print from various Windows applications, a Macintosh computer, or a Linux system. The exact steps for printing a document may vary depending on the application you use. For details about printing, see the Software User’s Guide.Canceling a Print JobIf the print job is waiting in a print queue or print spooler, such as the printer group in Windows, delete the job as follows:1Click the Windows Start button.2For Windows 98SE/NT 4.0/2000/Me, select Settings and then Printers.For Windows XP/2003, select Printers and Faxes.3Double-click the Samsung ML-3560 Series PCL6 or Samsung ML-3560 Series PS icon.4From the Document menu, select Cancel Printing (Windows 98SE/Me) or Cancel (Windows NT 4.0/2000/XP/2003).NOTE: You can access this window simply by double-clicking the printer icon at the bottom right corner of the Windows desktop.You can also cancel the current job by pressing the Cancel button ( ) on the control panel of your printer.
Maintaining Your Printer6.16Maintaining Your PrinterThis chapter provides information for maintaining your printer and the toner cartridge, as well as suggestions for high-quality and economical printing.This chapter includes:• Printing a Configuration Page• Maintaining the Toner Cartridge• Replacing Transfer Roller• Replacing Pickup Roller• Replacing Pickup Pad• Replacing Fuser Roller• Cleaning the Printer• Consumables and Replacement PartsPrinting Information PagesFrom the printer’s control panel, you can print pages that give detailed information about the printer. They can be help you maintain your printer.Printing a Configuration PageYou can print a configuration page from the printer’s control panel. Use the configuration page to view the current settings, to help troubleshoot problems, or to verify the installation of optional accessories, such as memory, optional tray, hard disk, or duplex unit. To print a configuration page:1In ready mode, press the Menu button ( ) on the control panel until you see “Information” on the bottom line of the display.2Press the Enter button ( ) to access the menu.3Press the Enter button ( ) when “Configuration” displays on the bottom line.A configuration page prints out. Printing Event Log PageThis page contains a log of the errors. You can print this page only when an optional hard disk is installed in your printer. To print an event log page:1In ready mode, press the Menu button ( ) on the control panel until you see “Information” on the bottom line of the display.2Press the Enter button ( ) to access the menu.3Press the scroll button ( or ) until “Event Log” displays on the bottom line.4Press the Enter button ( ).The Event Log Page prints out.Printing Usage PageThis page shows the total number of pages printed up to the current time by person or group. It is useful for cost accounting. You can print this page only when an optional hard disk is installed in your printer.To print a usage page:1In ready mode, press the Menu button ( ) on the control panel until you see “Information” on the bottom line of the display.2Press the Enter button ( ) to access the menu.3Press the scroll button ( or ) until “Usage Page” displays on the bottom line.4Press the Enter button ( ).The Usage Page prints out.
Maintaining Your Printer6.2Maintaining the Toner CartridgeToner Cartridge StorageTo get the maximum results from a toner cartridge, keep the following guidelines in mind:• Do not remove the toner cartridge from its package until ready for use. • Do not refill the toner cartridge. The printer warranty does not cover damage caused by using a refilled cartridge.• Store toner cartridges in the same environment as the printer.• To prevent damage to the toner cartridge, do not expose it to light for more than a few minute.Expected Cartridge LifeThe life of a toner cartridge depends on the amount of toner that your print jobs require. When printing text at 5% coverage, a new toner cartridge lasts an average of 12,000 pages or 6,000 pages depending on its type. (The original toner cartridge supplied with the printer lasts an average of 6,000 pages.)Saving TonerTo save toner, press the Toner Save button ( ) on the printer control panel. The button backlight turns on. You can also enable the Toner Save mode in the printer properties window or from the control panel menu. For details, see page 2.8. Using this feature extends the life of the toner cartridge and reduce your cost per page, but it also reduces print quality. Checking the Toner RemainsYou can check the level of toner currently left in the cartridge.If you are having print quality problems, this can help you determine if the problem is caused by low toner.1In ready mode, press the Menu button ( ) on the control panel until you see “Setup” on the bottom line of the display.2Press the Enter button ( ) to access the menu.3Press the scroll button ( or ) until “Maintenance” displays on the bottom line and press the Enter button ().4Press the scroll button ( or ) until “Remain Toner” displays on the bottom line.5Press the Enter button ( ).The display shows the percentage of the toner remains.Redistributing TonerWhen a toner cartridge is nearly empty, “Ready Low Toner” appears on the display and faded or light areas may appear on a printed page. Also, the SmartPanel program window appears on the computer telling you the toner cartridge is low on toner. You may be able to temporarily improve print quality by redistributing the toner.To redistribute the toner:1Open the top cover.2Remove the toner cartridge from the printer.CAUTIONS: • Avoid reaching too far into the printer. The fusing area may be hot.• Do not touch the green surface, the OPC drum, on the front of the toner cartridge with your hands or any other material.• To prevent damage, do not expose the toner cartridge to light for more than a few minutes. Cover it with a piece of paper to protect it, if necessary.
Maintaining Your Printer6.33Gently shake the toner cartridge from side to side 5 or 6 times to distribute the toner evenly inside the cartridge. NOTE: If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.4Locate the cartridge slots inside the printer, one on each side.5Grasp the handle and insert the cartridge in the printer until it snaps into place.6Close the top cover. Make sure that the cover is securely closed.Replacing the Toner CartridgeWhen “Ready Replace Cart” appears on the display, you need to replace the toner cartridge. Also, the SmartPanel program window appears on the computer telling you the toner cartridge is empty.To replace the toner cartridge:1Open the top cover.
Maintaining Your Printer6.42Remove the old toner cartridge from the printer.3Take a new toner cartridge out of its package.CAUTION: Do not use sharp objects, such as a knife or scissors, to open the toner cartridge package. They might scratch the drum of the cartridge.4Locate the sealing tape at the end of the toner cartridge. Carefully pull the tape completely out of the cartridge and discard it.NOTES:• The sealing tape should be longer than 600 mm when correctly removed.• Holding the toner cartridge, pull the sealing tape straight to remove it from the cartridge. Be careful not to cut the tape. If this happens, you cannot use the toner cartridge.5Hold the toner cartridge and lift up the handle part of the toner cartridge. There is a flexible plastic holder. Remove the holder out of the toner cartridge.6Gently shake the cartridge from side to side 5 or 6 times to distribute the toner evenly inside the cartridge.Thoroughly shaking the cartridge will assure maximum copies per cartridge.CAUTIONS:• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.• Do not touch the green surface, the OPC drum, on the front of the toner cartridge with your hands or any other material.• To prevent damage, do not expose the toner cartridge to light for more than a few minutes. Cover it with a piece of paper to protect it, if necessary.7Locate the cartridge slots inside the printer, one on each side.
Maintaining Your Printer6.58Grasp the handle and insert the cartridge in the printer until it snaps into place.9Close the top cover. Make sure that the cover is securely closed.NOTE: When printing text at 5% coverage, you can expect a toner cartridge life of approximately 12,000 pages (6,000 pages for the toner cartridge that is shipped with the printer).Replacing Transfer RollerThe life of the transfer roller is apprroximately 150,000 pages. When the life of the transfer roller has expired, the display on the control panel shows the the error message, “Replace Transfer Roller”. Also, the SmartPanel program window appears on the computer, indicating the paper transfer belt needs to be replaced. At this stage, replace the paper transfer roller.To replace the transfer roller:1Turn the printer off, then wait a few minutes for the printer to cool.2Pull open the paper tray and remove it form the printer.3Push the lever on the transfer belt and pull the transfer roller. 4Install a new transfer roller.
Maintaining Your Printer6.65Insert and slide the paper tray back into the printer.Replacing Pickup RollerThe life of the pickup roller is apprroximately 150,000 pages. When the life of the pickup roller has expired, the display on the control panel shows the the error message, “Replace Pickup Roller”. Also, the SmartPanel program window appears on the computer, indicating the pickup roller needs to be replaced. At this stage, replace the paper pickup roller.To replace the pickup roller:1Turn the printer off, then wait a few minutes for the printer to cool.2Pull open the paper tray and remove it form the printer.3Open the front cover. Unlatch the two latches on the both side of the front cover carefully.4By sliding the front cover to the right, remove it.5Pinch the pickup roller and pull it out.6Place a new pickup roller into your printer. Align the pin that is located on each side of the roller with the slot in the printer and insert it until it snaps into place.
Maintaining Your Printer6.77By sliding the fornt cover to the left, insert it.8Reconnect the latches you unlatched in the step 3 and close the front cover. 9Insert and slide the paper tray back into the printer.Replacing Pickup PadThe life of the pickup pad is apprroximately 150,000 pages. When the life of the pickup pad has expired, the display on the control panel shows the the error message, “Replace Pickup Pad”. Also, the SmartPanel program window appears on the computer, indicating the pickup pad needs to be replaced. At this stage, replace the pickup pad.To replace the pickup pad:1Turn the printer off, then wait a few minutes for the printer to cool.2Pull open the paper tray and remove it form the printer.3Locate the pickup pad in the front of the tray. Use the flat blade screwdriver to life the one end of the pickup pad as shown below.
Maintaining Your Printer6.84Disengage the pickup pad using your hand and remove the old pickup pad.5Snap a new pickup pad firmly into place until it click.6Insert and slide the paper tray back into the printer.Replacing Fuser RollerThe life of the fuser roller is apprroximately 150,000 pages. When the life of the fuser roller has expired, the display on the control panel shows the the error message, “Replace Fuser Roller”. Also, the SmartPanel program window appears on the computer, indicating the fuser roller needs to be replaced. At this stage, replace the fuser roller.To replace the fuser roller:1Turn the printer off, then wait a few minutes for the printer to cool.2Open the rear output tray and lift the left end with the gear of the fuser roller outward. 3Pull the fuser roller out and remove it.4Install a new fuser roller by snaping the right end into place and moving the left end into place. 5Close the rear output tray.
Maintaining Your Printer6.9Cleaning the PrinterDuring the printing process, particles of paper, toner, and dust can accumulate inside the printer. Over time, this build-up can cause print quality problems such as toner specks or smearing. Your printer has a cleaning mode that can correct and prevent these types of problems.Cleaning the Outside of the PrinterClean the cabinet of the printer with a soft, lint-free cloth. You can dampen the cloth slightly with water, but be careful not to let any water drip onto the printer or inside of it.CAUTION: Cleaning the printer cabinet with cleaners containing large amounts of alcohol, solvents, or other strong substances can discolor or crack the cabinet.Cleaning the Inside of the PrinterNOTE: While cleaning the inside of the printer, be careful not to touch the transfer roller (located underneath the toner cartridge). Oil from your fingers can cause print quality problems.There are two methods to clean the inside of the printer:• Clean the inside manually.• Print a cleaning sheet, which can be done from the control panel.Cleaning the Inside of the Printer Manually1Turn the printer off and unplug the power cord, then wait a few minutes for the printer to cool.2Open the top cover and remove the toner cartridge.CAUTION: • Do not touch the green surface, the OPC drum, on the front of the toner cartridge with your hands or any other material.• To prevent damage, do not expose the toner cartridge to light for more than a few minutes. Cover it with a piece of paper to protect it, if necessary.3Look inside the printer. Remove any dust, paper particles, and spilled toner with a damp, soft lint-free cloth.CAUTION: Do not touch the transfer roller inside the printer. 4Locate the long strip of glass (LSU) inside the top of the cartridge compartment, and gently swab the glass to see if dirt turns the white cotton black.
Maintaining Your Printer6.105Locate the PTL lens by flipping up the guide feed and gently swab the lens with the pointed white cotton..6Reinsert the toner cartridge and close the cover.7Plug in the power cord and turn the printer on.Printing a Cleaning Sheet If you are experiencing blurred, faded, or smeared printouts, you can clear the problem by printing a cleaning sheet, provided by your printer. You can print:• OPC Cleaning sheet: cleans the OPC drum of the toner cartridge.• Fuser Cleaning sheet: cleans the fuser unit inside the printer. This process will produce a page with toner debris, which should be discarded.1Make sure that the printer is turned on with paper loaded in the tray.2In ready mode, press the Menu button ( ) on the control panel until you see “Setup” on the bottom line of the display.3Press the Enter button ( ) to access the menu.4Press the scroll button ( or ) until “Maintenance” displays on the bottom line and press the Enter button ().5Press the scroll button ( or ) until the required option, “OPC Cleaning” or “Fuser Cleaning” displays on the bottom line.6Press the Enter button ( ).Your printer automatically picks up a sheet of paper from the tray and prints out a cleaning sheet with dust or toner particles on it.Consumables and Replacement PartsFrom time to time, you need to replace the following items to maintain top performance and to avoid print quality problems and paper feed problems resulting from worn parts.The following items should be replaced after you have printed the specified number of pages or when the life span of each item has expired. The SmartPanel program window will appear on the computer, indicating which item needs to be replaced. See below.To purchase the consumables and replacement parts, contact your Samsung dealer or the retailer where you bought your printer. If you want to replace the retard roller, we strongly recommend that the item be installed by a trained service professional, except for .Items Yield (Average)Transfer Roller 150,000Pick-up Roller 150,000Pick-up Pad 150,000Fuser Roller 150,000
Solving Problems7.17Solving ProblemsThis chapter provides helpful information for what to do if you encounter an error while using your printer. This chapter includes:• Troubleshooting Checklist• Solving General Printing Problems•Clearing Paper Jams• Solving Print Quality Problems• Understanding Display Messages• Common Windows Problems• Common Macintosh Problems• Common PS Problems• Common Linux ProblemsTroubleshooting ChecklistIf the printer is not working properly, consult the following checklist. If the printer does not pass a step, follow the corresponding troubleshooting suggestions.Check SolutionMake sure that the On Line/Continue button on the control panel is on in green and “Ready” is shown on the display. • If the button backlight is off, check the power cord connection. Check the power switch. Check the power source by plugging the power cord into another outlet.• If the button backlight is on in orange, check the display message and go to “Understanding Display Messages” on page 7.10. Print a demo page to verify that the printer is feeding paper correctly. See page 2.7.• If a demo page does not print, check the paper supply in the paper tray.• If the paper jams in the printer, go to “Clearing Paper Jams” on page 7.4.• If an error message appears on the display, go to “Understanding Display Messages” on page 7.10.Check the demo page to see if it printed correctly.If there is a print quality problem, go to “Solving Print Quality Problems” on page 7.8. Print a short document from a software application to verify that the computer and printer are connected and are communicating correctly.• If the page does not print, check the cable connection between the printer and the computer. • Check the print queue or print spooler to see if the printer has been paused.• Check the software application to ensure that you are using the proper printer driver and communication port. If the page is interrupted during printing, go to “Solving General Printing Problems” on page 7.2.If completing the checklist does not resolve the printer problem, check the following troubleshooting sections.• “Solving General Printing Problems” on page 7.2.• “Understanding Display Messages” on page 7.10.• “Common Windows Problems” on page 7.12.• “Common Macintosh Problems” on page 7.12.• “Common PS Problems” on page 7.13.• “Common Linux Problems” on page 7.13.
Solving Problems7.2Solving General Printing ProblemsFor problems with the operation of your printer, refer to the table for suggested solutions.Problem Possible Cause SolutionThe printer does not print.The printer is not receiving power.Check the power cord connections. Check the power switch and the power source.The printer is not selected as the default printer.Select Samsung ML-3560 Series PCL 6 or Samsung ML-3560 Series PS as your default printer.Check the printer for the following:• The printer cover is not closed.• Paper is jammed.• No paper is loaded.• The toner cartridge is not installed.After locating the problem, clear it.If a printer system error occurs, contact your service representative.• Close the printer cover.• Clear the paper jam. See page 7.4.• Load paper. See page 2.4.• Install the toner cartridge. See page 2.2.The printer may be in manual feed mode and out of paper.Check the display message, add paper to the Multi-purpose Tray, and press the On Line/Continue button on the printer’s control panel.The connection cable between the computer and the printer is not connected properly.Disconnect the printer cable and reconnect it.The connection cable between the computer and the printer is defective.If possible, attach the cable to another computer that is working properly and try to print a document. You can also try using a different printer cable.The port setting is incorrect.Check the Windows printer setting to make sure that the print job is sent to the correct port. If the computer has more than one port, make sure that the printer is attached to the correct one.The printer may be configured incorrectly. Check the printer properties to ensure that all of the print settings are correct. The printer does not print.(Continued)The printer driver may be incorrectly installed.Reinstall the printer driver; for details, see the Software User’s Guide. Try printing a test page.The printer is malfunctioning.Check the display message on the control panel to determine if the printer is indicating a system error.Printer selects print materials from the wrong paper source.The paper source selection in the printer properties may be incorrect.For many software applications, the paper source selection is found under the Paper tab within the printer properties. Select the correct paper source. For details, see the Software User’s Guide.Paper does not feed into the printer.Paper has not been loaded correctly.Remove paper from the tray and reload it correctly.Check that the paper size guides are set correctly.There is too much paper in the paper tray.Remove excess paper from the tray.The paper is too thick.Use only paper that meets printer specifications.Print job is extremely slow.The job may be very complex.Reduce the complexity of the page(s) or try adjusting the print quality settings.To adjust the print quality settings, reduce the resolution. If you have set the resolution to 1200 dpi (Best), change it to 600 dpi (Normal). For details, see the Software User’s Guide.Change the port setting to the USB or network port to improve print speed.Your printer prints A4-sized paper at 33 ppm and letter-sized paper at 34 ppm.If using Windows 9x/Me, the Spooling Setting may be set incorrectly. From the Start menu, choose Settings and Printers. Right-click the Samsung ML-3560 Series PCL 6 printer icon, choose Properties, click the Details tab, and then choose the Spool Settings button. Select the desired spool setting.The computer may have insufficient random-access memory (RAM). Install more memory in your printer. See “Installing Memory DIMM” on page 9.1.Problem Possible Cause Solution
Solving Problems7.3Half the page is blank.The page layout is too complex.Simplify the page layout and remove any unnecessary graphics from the document.Install more memory in your printer. See “Installing Memory DIMM” on page 9.1.The page orientation setting may be incorrect.Change the page orientation in your application. For details, see the Software User’s Guide.The paper size and the paper size settings do not match.Ensure that the paper size in the printer driver settings matches the paper in the tray.Or, ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use.The paper keeps jamming.There is too much paper in the paper tray.Remove excess paper from the tray. If printing on special materials, use the Multi-purpose Tray.An incorrect type of paper is being used.Use only paper that meets printer specifications.If printing on special materials, use the Multi-purpose Tray.An incorrect output method is being used.Special print materials, such as thick paper, should not be printed using the top output tray (face-down). Use the rear output tray (face-up) instead.There may be debris inside the machine.Open the top cover and remove the debris.The printer prints, but the text is wrong, garbled, or incomplete.The printer cable is loose or defective.Disconnect and reconnect the printer cable. Try a print job that you have already printed successfully. If possible, attach the cable and printer to another computer and try a print job that you know works. Finally, try a new printer cable.The wrong printer driver was selected.Check the application’s printer selection menu to ensure that your printer is selected.The software application is malfunctioning.Try printing a job from another application.Problem Possible Cause SolutionThe printer prints, but the text is wrong, garbled, or incomplete.(Continued)The operating system is malfunctioning.If printing from Windows (any version), exit to a DOS prompt and verify functionality with the following command: At a C:\ prompt, type Dir LPT1, and press Enter. (This assumes you are connected to LPT1.)Exit Windows and reboot the computer. Turn the printer off and then back on again.Pages print, but are blank.The toner cartridge is defective or out of toner.Redistribute the toner cartridge. See page 6.2.If necessary, replace the toner cartridge. See page 6.3.The file may have blank pages.Check the file to ensure that it does not contain blank pages.Some parts, such as the controller or the board, may be defective.Contact a service representative.The illustrations print incorrectly in Adobe Illustrator.The setting in the software application is wrong.Select Download as Bit Image in the Advanced Options window of the graphic properties. Print the document again.Problem Possible Cause Solution
Solving Problems7.4Clearing Paper JamsNOTE: When removing paper that is jammed in the printer, if possible always pull the paper in the direction that it normally moves so as not to damage internal components. Always pull firmly and evenly; do not jerk the paper. If the paper tears, ensure that all fragments of paper are removed; otherwise a jam will occur again.When a paper jam occurs, the display on the control panel shows the message indicating the corresponding location of the paper jam. Refer to the table below to locate the paper jam and to clear it: To resume printing after clearing paper jams, you must open and close the top cover.In the Paper Feed AreaIn the Tray1Slide out the standard tray to expose the jammed paper.Message Location of Jam Go ToPaper Jam0 In the paper feed area belowPaper Jam1 Around the toner cartridgepage 7.6Paper Jam2 In the paper exit area page 7.7Duplex Jam (1, 2) In the duplex area page 7.72Remove any jammed paper by gently pulling it straight out by the visible edge from the tray. Make sure that all of the paper is properly aligned in the tray.NOTE: If you cannot find jammed paper, or if there is any resistance removing the paper, stop pulling and remove the tray from the printer and carefully pull the jammed paper from the printer.3Slide the tray back into the printer. 4Open and close the top cover. The printer will resume printing.
Solving Problems7.5In the Optional Tray21Pull the optional Tray2 out of the printer.2Remove the jammed paper from the tray. Slide the tray back into the printer. Go to step 6.If you cannot find jammed paper, or if there is any resistance removing the paper, stop pulling and go to step 3.3Remove the Tray 2 and pull the standard tray half way out of the printer.4Pull the jammed paper by gently pulling it straight out.5Slide the trays back into the printer.6Open and close the top cover. The printer will resume printing.
Solving Problems7.6In the Multi-purpose Tray1Open the Multi-purpose Tray.2Remove the jammed paper by pulling in direction shown. To avoid tearing the paper, pull it out gently and slowly.3Open and close the top cover. The printer will resume printing.Around the Toner Cartridge1Open and close the top cover. The jammed paper automatically exits the printer.If the paper does not exit, continue to step 2.2Open the top cover and remove the toner cartridge.CAUTION: • Do not touch the green surface, the OPC drum, on the front of the toner cartridge with your hands or any other material.• To prevent damage, do not expose the toner cartridge to light for more than a few minutes. Cover it with a piece of paper to protect it, if necessary.3Carefully lift up the guide feed.4Gently pull the jammed paper towards you to remove it from the printer.If you cannot find jammed paper, or if there is any resistance removing the paper, stop pulling and go to “In the Paper Exit Area” on page 7.7.5Flip down the guide feed and reinstall the toner cartridge.NOTE: If it is difficult to reinstall the toner cartridge, make sure that the guide feed has been flipped back down into position.Guide Feed
Solving Problems7.76Close the top cover. The printer will resume printing.In the Paper Exit Area1If a long portion of the paper is visible, pull it straight out. Go to step 5.If you cannot find jammed paper, or if there is any resistance removing the paper, stop pulling and go to step 2.2Open the rear output tray.3Loosen the jammed paper if it is caught in the feed rollers. Then gently pull the paper straight out.4Close the rear output tray.5Open and close the top cover. The printer will resume printing. In the Duplex AreaDuplex Jam 11Open the rear output tray.2Gently pull the paper straight up.3Close the rear output tray.4Open and close the top cover. The printer will resume printing.
Solving Problems7.8Duplex Jam 21Pull the duplex unit out of the printer.2Locate the jammed paper and remove it.3Insert the duplex unit into the slot.4Open and close the top cover. The printer will resume printing. Tips for Avoiding Paper JamsBy selecting the correct paper types, most paper jams can be avoided. If a paper jam occurs, follow the steps outlined in “Clearing Paper Jams” on page 7.4. • Follow the procedures in “Loading Paper” on page 2.4. Ensure that the adjustable guides are positioned correctly.• Do not overload the paper tray.• Do not remove the paper from the tray while printing.• Flex, fan, and straighten the paper before loading. • Do not use creased, damp, or highly curled paper.• Do not mix paper types in the tray.• Use only recommended print materials. See “Paper Specifications” on page 10.2.• Ensure that the recommended print side is facing down in the tray and facing up in the Multi-purpose Tray.Solving Print Quality ProblemsDirt inside of the printer or improper paper loading may reduce print quality. See the table below to troubleshoot problems. Problem SolutionLight or faded printIf a vertical white streak or faded area appears on the page:• The toner supply is low. You may be able to temporarily extend the toner cartridge life. See “Redistributing Toner” on page 6.2. If this does not improve print quality, install a new toner cartridge.• The paper may not meet paper specifications (for example, the paper is too moist or too rough). See “Paper Specifications” on page 10.2.• If the entire page is light, the print resolution setting is too light or the Toner Save Mode is on. Adjust the print resolution and the Toner Save mode in the printer properties. For details, see the Software User’s Guide.• A combination of faded or smeared defects may indicate that the printer needs cleaning. See “Cleaning the Inside of the Printer” on page 6.9.• The surface of LSU may be dirty. Clean the LSU. See “Cleaning the Inside of the Printer” on page 6.9.Toner specs• The paper may not meet specifications (for example, the paper is too moist or too rough). See “Paper Specifications” on page 10.2.• The transfer roller or paper path may be dirty. See “Cleaning the Inside of the Printer” on page 6.9.DropoutsIf generally rounded, faded areas occur randomly on the page:• A single sheet of paper may be defective. Try reprinting the job.• The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper. See “Paper Specifications” on page 10.2.• The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.• The toner cartridge may be defective. See “Vertical repetitive defects” on the next page.• If these steps do not correct the problems, contact a service representative.AaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCc
Solving Problems7.9Vertical linesIf black vertical streaks appear on the page:• The drum inside the toner cartridge has probably been scratched. Install a new toner cartridge. If white vertical lines appear on the page:• The surface of the LSU may be dirty. Clean the LSU. See page 6.9.Gray backgroundIf the amount of background shading becomes unacceptable, the procedures below may fix the problem.• Change to lighter weight pages. See “Paper Specifications” on page 10.2.• Check the printer’s environment; very dry (low humidity) or high humidity (higher than 80% RH) conditions can increase the amount of background shading.• Remove the old toner cartridge and install a new one. See “Replacing the Toner Cartridge” on page 6.3.Toner smear• Clean the inside of the printer. See “Cleaning the Inside” on “Cleaning the Inside of the Printer” on page 6.9.• Check the paper type and quality. See “Paper Specifications” on page 10.2.• Remove the toner cartridge and install a new one. See “Replacing the Toner Cartridge” on page 6.3.Vertical repetitive defectsIf marks repeatedly appear on the printed side of the page at even intervals:• The toner cartridge may be damaged. If a repetitive mark occurs on the page, print a cleaning sheet several times to clean the cartridge; see page 6.10. After the printout, if you still have the same problems, install a new toner cartridge. See “Replacing the Toner Cartridge” on page 6.3.• Parts of the printer may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages.• The fusing assembly may be damaged. Contact a service representative.Problem SolutionAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcBackground scatterBackground scatter results from bits of toner distributed on the printed page. • The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture.• If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams on the reverse side. Printing on seams can cause problems.• If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or via the printer properties window.Misformed characters• If characters are improperly formed and producing hollowed images, the paper stock may be too slick. Try a different paper. See “Paper Specifications” on page 10.2.• If characters are improperly formed and producing a wavy effect, the scanner unit may need service. Verify that it also occurs on a demo page (see page 2.7). For service, contact a service representative.Page skew• Ensure that the paper is loaded properly.• Check the paper type and quality. See “Paper Specifications” on page 10.2.• Ensure that the paper or other material is loaded correctly and the guides are not too tight or too loose against the paper stack.Curl or wave• Ensure that the paper is loaded properly.• Check the paper type and quality. Both high temperature and humidity can cause paper curl. See “Paper Specifications” on page 10.2.• Turn over the stack of paper in the tray. Also try rotating the paper 180° in the tray.• Try printing to the face up output slot.Wrinkles or creases• Ensure that the paper is loaded properly.• Check the paper type and quality. See “Paper Specifications” on page 10.2.• Open the rear output tray and try printing to the rear output tray (face-up).• Turn over the stack of paper in the paper tray. Also try rotating the paper 180° in the tray.Problem SolutionAAaBbCcAaBbCcAaBbCcAaBbCcAaBbCc
Solving Problems7.10Back of printouts are dirty• The transfer roller may be dirty. “Cleaning the Inside of the Printer” on page 6.9.• Check for leaking toner. Clean the inside of the printer. Solid color or Black pages• The toner cartridge may not be installed properly. Remove the cartridge and reinsert.• The toner cartridge may be defective and need replacing. Install a new toner cartridge.• The printer may require repair. Contact a service representative.Loose toner• Clean the inside of the printer. • Check the paper type and quality. See page 10.2.• Install a new toner cartridge. See “Replacing the Toner Cartridge” on page 6.3.• If the problem persists, the printer may require repair. Contact a service representative.Character VoidsCharacter voids are white areas within characters that should be solid black:• If you are using transparencies, try another type of transparency. Because of the composition of the transparency, some character voids may be normal. • You may be printing on the wrong surface on the paper. Remove the paper and turn it around. • The paper may not meet paper specifications. See “Paper Specifications” on page 10.2.Horizontal stripesIf horizontally aligned black streaks or smears appear:• The toner cartridge may be installed improperly. Remove the cartridge and reinsert.• The toner cartridge may be defective. Install a new toner cartridge. See “Replacing the Toner Cartridge” on page 6.3.• If the problem persists, the printer may require repair. Contact a service representative.Problem SolutionAAAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcUnderstanding Display MessagesMessages appear on the SmartPanel program window or the control panel display to indicate the printer’s status or errors. Refer to the tables below to understand the messages’ meaning and correct the problem if necessary. Messages and their meanings are listed in alphabetical order.NOTE: When you call for service, it is very convenient to tell the service representative the display message.CurlIf the printed paper is curled or paper does not feed into the printer:• Turn over the stack of paper in the tray. Also try rotating the paper 180° in the tray.• Try printing to rear output tray.Problem SolutionMessage Status Do this...Cleaning Now An OPC or fuser cleaning page is printing. Wait until printing is complete.Close Fuser Door A rear output cover is open. Close the rear output cover firmaly.Cover Open / No Toner CartridgeA cover is open.Or, there is no toner cartridge installed in your printerClose the top cover or rear output tray firmly.Or, install the cartridge.Delete The stored files in the optional hard disk is deletingWaite until deleting is complete.Duplex Jam(1, 2)A paper jam occurs while printing on both sides of paper.Remove the jammed paper from the printer, referring to page 7.7.Engine Fuser Error A problem has occurred in the fuser inside the printer.Unplug the power cord and plug it in again. If the problem persists, call for service.Engine Fuser Low Heat ErrorThe temperature in the fuser is abnormally low.Unplug the power cord and plug it in again. If the problem persists, call for service.
Solving Problems7.11Engine Fuser Over Heat ErrorThe temperature in the fuser is abnormally high.Unplug the power cord and plug it in again. If the problem persists, call for service.Engine HsyncErrorThere is a problem in your printer engine.Turn off and then on the printer.Engine LSU Error A problem has occurred in the LSU (Laser Scanning Unit) in the printer.Unplug the power cord and plug it in again. If the problem persists, call for service.InitializeSystemThe printer is now turning on.Wait until your printer turns on completely.Check Cartridge Your toner cartridge is not for your printer.Install a Samsung-approved toner cartridge, designed for your printer.Load ManualPress Cont KeyThe Multi-purpose Tray is empty in manual feed mode.Load a sheet of print material and press the On Line/Continue button. You need to press the button each page to be printed.Load [Size] In [Tray]The paper size specified in the printer properties does not match the paper you are loading.Load the correct paper in the tray.Memory Overflow The printer does not have enough memory to print the current job.The job will be automatically cleared and the printer will return to ready mode.• Expand the memory in your printer. See“Installing Memory DIMM” on page 9.1.Menu The Menu button is pressed.Use the printer features.Offline The printer is off-line and cannot print.Press the On Line/Continue button.Outbin Full The output bin is full. It can hold up to 250 sheets of paper. Once the paper is removed from the output bin, the printer resumes printing.Message Status Do this...Page Too Complex Too complicated data was sent to the printer.Simplify the page layout and remove unnecessary graphics from your document.If the message persists, expand the memory in your printer. See “Installing Memory DIMM” on page 9.1.Paper Empty[Size] In [Tray]The displayed tray is empty.Load the corresponding size of paper into the tray.Paper Jam 0 A paper jam occurs in the paper feed area.Remove the jammed paper from the tray in use, referring to page 7.4.Paper Jam 1 A paper jam occurs around the toner cartridge.Remove the jammed paper from the printer, referring to page 7.6.Paper Jam 2 A paper jam occurs in the paper exit area.Remove the jammed paper from the output tray, referring to page 7.7.Press Cont key The paper size specified in the printer properties does not match the paper you are loading.Load the correct paper and press the On Line/Continue button.Printing xxx(xxx: Emulation)The printer is printing jobs using the displayed language.Complete your printing.Ready The printer is on-line and ready to printer.Use your printer.Ready Close Tray 1The standard tray is open but there is paper in the Multi-purpose tray.Close the standard tray to clear the message.Ready Close Tray 2The optional Tray2 is open but there is paper in the Multi-purpose tray.Close the optional Tray2 to clear the message.Ready IP Conflict An IP address conflicts with other devices on the network.Contact your network administrator and choose an address within your subnet which will not conflict with any other devices.Ready Low TonerThe toner cartridge in your printer is nearly empty.Redistribute the toner, referring to page 6.2.Message Status Do this...
Solving Problems7.12Ready Replace Cart.The life of some parts on the toner cartridge ends.The overflow of the waste toner contaminates the inside of the machine.Regardless of the remaining toner, this is warning message showing that The toner cartridge replacement is needed as the parts life there of is exhausted. the toner cartridge is at the end of its life and the print quality lowers, You need to replace the cartridge to new one. to continue printing, press On Line/Continue each time you print a page.Replace Cart. The toner cartridge is out of its life.Replace the toner cartridge. Serial Error* may be shown only if you installed an optional serial interface card.The printer detects a serial interface error.Set the baud rate the same as the setting on your computer.Sleeping The printer is on Power Save mode.When data is received, it switches to on-line automatically.Reset Now The network card is initializing.Wait until the message is cleared.Restore The printer settings or network settings are turning to their default value.Wait until restoring is complete.Tray 1OpenThe standard tray is open and also there is no paper in the Multi-purpose tray.Close the standard tray or load paper in the Multi-purpose tray.Tray 2OpenThe optional Tray2 is open and also there is no paper in the Multi-purpose tray.Close the optional Tray2 or load paper in the Multi-purpose tray.Message Status Do this...Common Windows ProblemsNOTE: Refer to Microsoft Windows 9x/Me/NT 4.0/2000/XP/2003 User’s Guide that came with your PC for further information on Windows error messages.Common Macintosh ProblemsProblem Possible Cause and Solution“File in Use” message appears during installation.Exit all software applications. Remove all software from the StartUp Group, then restart Windows. Reinstall the printer driver.“Error Writing to LPTx” message appears.• Ensure that the cables are connected correctly, the printer is on.• If bi-directional communication is not turned on in the driver, it will also cause this message.“General Protection Fault”, “Exception OE”, “Spool32”, or “Illegal Operation” messages appear.Close all other applications, reboot Windows and try printing again.“Fail To Print,” “A printer timeout error occurred,” messages appear.These messages may appear during printing. Just keep waiting until the printer finishes printing. If the message appears in standby mode or after printing has been completed, check the connection and/or whether an error has occurred.Problem Possible Cause and SolutionThe printer does not print a document from Acrobat Reader.You should change the Print Method option to Print as Image when you print from Acrobat Reader.The document has printed, but the print job has not disappeared from the spooler in Mac OS 10.3.2.Update your Mac OS to OS 10.3.3 or higher.
Solving Problems7.13Common PS ProblemsThe following situations are PS language specific and may occur when several printer languages are being used.NOTE: To receive a printed or screen displayed message when PS errors occur, open the Print Options window and click the desired selection next to the PostScript errors section. You can also receive an error list by setting from the control panel. See page 3.9.Problem Possible Cause SolutionPostScript file can not be printed.The PostScript driver may not be installed.• Print a configuration page and verify that the PS version is available for printing.• Install the PostScript driver; to installing the PS printer driver, you need to selct Custom and put a check mark on the PS printer driver. For details, see the Software User’s Guide.“This job contains binary data...” message appears.The pure binary data option is not supported by the PostScript driver.Open the PostScript driver Properties, and click on Advanced. The pure binary data option is not supported. Choose another.A PS error page prints.Print job may not be PS.Make sure that the print job is a PS job. Check to see whether the software application expected a setup or PS header file to be sent to the printer.The optional Tray2 is not selected in the driver.The printer driver has not been configured to recognize the optional Tray2.Open the PostScript driver properties and set the Tray2 item of the Device option to Installed.Common Linux ProblemsProblem Possible Cause and SolutionI can’t change settings in the configuration tool.You need to have administrator privileges to be able to affect global settings.I am using the KDE desktop but the configuration tool and LLPR won’t start.Maybe you do not have the GTK libraries installed. These usually come with most Linux distributions, but you may have to install them manually. Refer to your distribution’s installation manual for more details about installing additional packages.I just installed this package but can’t find entries in the KDE/Gnome menus.Some versions of the KDE or GNOME desktop environments may require that you restart your session for the changes to take effect.I get a “Some options are not selected” error message while editing the printer settings.Some printers have conflicting settings, meaning that some settings for two options can’t be selected at the same time. When you change a setting and the Printer Package detects such a conflict, the conflicting option is changed to a “No Choice” value, and you have to choose an option that does not conflict before being able to submit the changes.I can’t make a printer the system default.In some conditions, it may not be possible to change the default queue. This happens with some variants of LPRng, especially on recent RedHat systems that use the “printconf” database of queues.When using printconf, the /etc/printcap file is automatically refreshed from the database of printers managed by the system (usually through the “printtool” command), and the queues in /etc/printcap.local are appended to the resulting file. Since the default queue in LPRng is defined as the first queue in /etc/printcap, therefore it is not possible for the Linux Printer Package to change the default when some queues have otherwise been defined using printtool.LPD systems identify the default queue as the one named “lp”. Thus, if there is already a queue by this name, and if it doesn’t have an alias, then you won’t be able to change the default. To work around this, you can either delete the queue or rename it by manually editing the /etc/printcap file.The N-up setting does not work correctly for some of my documents.The N-up feature is achieved through post-processing of the PostScript data that is being sent to the printing system. However, such post-processing can only be adequately achieved if the PostScript data conforms to the Adobe Document Structuring Conventions. Problems may arise when using N-up and other features relying on post-processing if the document being printed isn’t compliant.
Solving Problems7.14I am using BSD lpr (Slackware, Debian, older distributions) and some options chosen in LLPR don’t seem to take effect.Legacy BSD lpr systems have a hard limitation on the length of the option string that can be passed to the printing system. As such, if you selected a number of different options, the length of the options may have exceeded and some of your choices won’t be passed to the programmes responsible for implementing them. Try to select fewer options that deviate from the defaults, to save on memory usage.I am trying to print a document in Landscape mode, but it prints rotated and cropped.Most Unix applications that offer a Landscape orientation option in their printing options will generate correct PostScript code that should be printed as is. In that case, you need to make sure that you leave the LLPR option set to its default Portrait setting, to avoid unwanted rotations of the page that would result in cropped output.Some pages come out all white (nothing is printed), and I am using CUPS.If the data being sent is in Encapsulated PostScript (EPS) format, some earlier versions of CUPS (1.1.10 and before) have a bug preventing them from being processed correctly. When going through LLPR to print, the Printer Package will work around this issue by converting the data to regular PostScript. However, if your application bypasses LLPR and feeds EPS data to CUPS, the document may not print correctly.I can’t print to an SMB (Windows) printer.To be able to configure and use SMB-shared printers (such as printers shared on a Windows machine), you need to have a correct installation of the SAMBA package that enables that feature. The “smbclient” command should be available and usable on your system.My application seems to be frozen while LLPR is running.Most Unix applications will expect a command like the regular “lpr” command to be non-interactive and thus return immediately. Since LLPR is waiting for user input before passing the job on to the print spooler, very often the application will wait for the process to return, and thus will appear to be frozen (its windows won’t refresh). This is normal and the application should resume functioning correctly after the user exits LLPR.How do I specify the IP address of my SMB server?It can be specified in the “Add Printer” dialogue of the configuration tool, if you don’t use the CUPS printing system. Unfortunately, CUPS currently doesn’t allow to specify the IP address of SMB printers, so you will have to be able to browse the resource with SAMBA in order to be able to print.Some documents come out as white pages when printing.Some versions of CUPS, especially those shipped with Mandrake Linux before the 8.1 release, have some known bugs when processing PostScript output from some applications. Try upgrading to the latest version of CUPS (at least 1.1.14). Some RPM packages for most popular distributions are provided as a convenience with this Linux Printing Package.Problem Possible Cause and SolutionI have CUPS and some options (such as N-up) seem to be always enabled even though I don’t pick them in LLPR.There may be some local options defined in your ~/.lpoptions file, which is manipulated by the lpoptions command. These options will always be used if not overridden by LLPR settings. To get rid of all options for a printer, run the following command, replacing “printer” with the name of the queue: lpoptions -x printerI configured a printer to print to a file, but I get “Permission denied” errors.Most printing systems will not run as the super-user but as a special user (usually “lp”). Therefore, make sure that the file you have chosen to print to is accessible to the user owning the spooler daemon.On my PCL (or SPL) printer, I sometimes get error messages printing instead of my document.Unfortunately, some Unix applications may generate non-compliant PostScript output that may not be supported by Ghostscript, or even the printer itself in PostScript mode. You can try to capture the output to a file and view the results with Ghostscript (gv or ghostview will allow you to do so interactively) and see if you get error messages. However, since the application is fault at probably, contact your software vendor to inform them of the issue.Some color images come out all black.This a known bug in Ghostscript (until GNU Ghostscript version 7.05) when the base color space of the document is indexed color space and it is converted through CIE color space.Because Postscript uses CIE color space for Color Matching System, you should upgrade Ghostscript on your system to at least GNU Ghostscript version 7.06 or later. You can find recent Ghostscript versions at www.ghostscript. com.Problem Possible Cause and Solution
Using Your Printer on a Network8.18Using Your Printer on a NetworkIf you work in a networked environment, the printer can be shared by other users on the network. ML-3561N, ML-3561ND and ML-3562W printers are network printers and can be connected to the network via direct attachment to an external print server.This chapter includes:• About Sharing the Printer on a Network• Setting Up a Network-Connected PrinterNOTE: If you are a ML-3560 user, you need to install an optional network interface card. For details, see “Installing a Network Card or Serial Interface Card” on page 9.3.About Sharing the Printer on a NetworkIf you work in a networked environment, you can connect your printer to the network.Locally-Shared PrinterYou can connect the printer directly to a selected computer, which is called the “host computer” on the network. The printer can then be shared by other users on the network through a Windows 9x/Me/NT 4.0/2000/XP/2003 network printer connection.For details about sharing the printer locally, see the Software User’s Guide.Wired Network-connected PrinterThe ML-3561N, ML-3561ND and ML-3562W printer come with a built-in network interface. For more information about connecting your printer to the network, see page 2.7.To use a ML-3560 printer as a network printer, you need to install an optional network interface card in your printer. See page 9.3 for information about installing the card.Wireless Network-connected PrinterThe ML-3562W comes with a built-in wired and wireless network card.To use your ML-3560, ML-3561N or ML-3561ND in a wireless network environment, you need to install an optional wired and wireless network interface card in your printer. See page 9.3.Printing Across a NetworkWhether the printer is locally connected or network-connected, you need to install the ML-3560 Series printer software on each computer that prints documents using the printer.Setting Up a Network-Connected PrinterYou can set up the network protocols on the printer to use it as your network printer. Setting protocols can be accomplished by using the supplied network program. Please refer to Network User’s Guide. You can configure the basic network parameters through the printer’s control panel. Use the printer control panel to do the following:• Print a Network Configuration page• Enable or disable network protocols (AppleTalk, IPX/SPX)• Configure TCP/IP• Configure IPX frame types Configuring Network Parameters on the Control PanelSupported Operating SystemsNOTE: The operating systems supported by the network card may be different from the operating systems supported by the printer. The following table shows the network environments supported by the printer. •IPX/SPX: Internet Packet exchange/Sequenced Packet eXchange•TCP/IP: Transmission Control Protocol/Internet Protocol•DLC/LLC: Data Link Control/Logical Link Control•DHCP: Dynamic Host Configuration Protocol•BOOTP: Bootstrap ProtocolItem RequirementsNetwork Interface10/100 Base-TX (standard for ML-3561N, ML-3561ND and ML-3562W) or 802.11b Wireless LAN (standard for ML-3562W)Network Operating System• Novell NetWare 4.x, 5.x, 6.x• Windows 98/Me, NT 4.0/2000/XP/2003• Unix, BSD4.3, HP-UX, SUN OS, SOLARIS, SCO• Linux Red Hat 8.0~9.0, Fedora Core 1~3, Mandrake 9.0~10.2, and SuSE 8.2~9.2• Macintosh OS 8.6~9.2/10.1~10.3Network Protocols• IPX/SPX•TCP/IP(LPR,Standard TCP/IP printing,IPP,DHCP,BOOTP,SNMP,HTTP) •EtherTalk
Using Your Printer on a Network8.2Printing a Network Configuration PageThe Network Configuration page shows how the network interface card on your printer is configured. The default settings enabled all parts which are suitable for most applications. 1In ready mode, press the Menu button ( ) until you see “Network” on the bottom line of the display.2Press the Enter button ( ) to access the menu.3Press the scroll button ( or ) until “Print Net CFG” displays on the bottom line.4Press the Enter button ( ). The Network Configuration page prints out.Setting Network ProtocolsWhen you first install the printer, all supported network protocols are enabled when you turn the printer on. If a network protocol is enabled, the printer may actively transmit on the network even when the protocol is not in use. This may increase network traffic slightly. To eliminate unnecessary traffic, you can disable unused protocols.1In ready mode, press the Menu button ( ) until you see “Network” on the bottom line of the display. Press the Enter button ( ) to access the menu.2Press the Enter button ( ) when “Config Network” displays on the bottom line.3Press the scroll button ( or ) until “Yes” displays and press the Enter button ( ). Then press the Upper Level button ( ).4Press the scroll button ( or ) until you see the desired protocol on the bottom line.5Press the Enter button ( ).If you selected “AppleTalk,” press the scroll button ( or ) to change the setting to “On” (enable) or “Off” (disable).6Press the Enter button ( ) to save the selection.7Press the On Line/Continue button ( ) to return to ready mode.Configuring TCP/IPYour printer can be set up on a variety of TCP/IP networks. There are several ways in which your printer can be assigned a TCP/IP address, depending on your network.• Static Addressing: TCP/IP address is assigned manually by the network administrator.• Dynamic Addressing BOOTP/DHCP (default): TCP/IP address is assigned automatically by the server.Static AddressingTo enter the TCP/IP address from your printer’s control panel, take the following steps: 1In ready mode, press the Menu button ( ) until you see “Network” on the bottom line of the display. Press the Enter button ( ) to access the menu.2Press the Enter button ( ) when “Config Network” displays on the bottom line.3Press the scroll button ( or ) until “Yes” displays and press the Enter button ( ).4Press the Upper Level button ( ), then use the scroll button ( ). 5Press the Enter button ( ) when “Config TCP” displays.6Press the scroll button ( or ) until “Yes” displays and press the Enter button ( ).7Press the Upper Level button ( ), then use the scroll button ( ). 8Press the Enter button ( ) when “IP Get Method” displays.9Press the scroll button ( or ) until “Static” displays and press the Enter button ( ).10Press the Upper Level button ( ), then use the scroll button ( ).11Press the Enter button ( ) to access the IP Address menu.IP address consists of 4 bytes. 12Press the scroll button ( or ) to enter a number between 0 and 255 and press the Enter button ( ).13Repeat step 12 to complete the address from the 1st byte to the 4th byte.14To select other parameters, such as Subnet Mask or Gateway, press the Upper Level button ( ), then use the scroll button ( or ). Press the Enter button ( ).15Repeat steps 12 and 13 to configure the other TCP/IP parameters.16Press the Upper Level button ( ) to return to ready mode.Enter a number between 0 and 255 for each byte.
Using Your Printer on a Network8.3Dynamic Addressing (BOOTP/DHCP)To assign the TCP/IP address automatically by the server, take the following steps:1In ready mode, press the Menu button ( ) until you see “Network” on the bottom line of the display. Press the Enter button ( ) to access the menu.2Press the Enter button ( ) when “Config Network” displays on the bottom line.3Press the scroll button ( or ) until “Yes” displays and press the Enter button ( ).4Press the Upper Level button ( ), then use the scroll button ( ).5Press the Enter button ( ) when “Config TCP” displays.6Press the scroll button ( or ) until “Yes” displays and press the Enter button ( ).7Press the Upper Level button ( ), then use the scroll button ( ). 8Press the Enter button ( ) when “IP Get Method” displays.9Press the scroll button ( or ) until “DHCP” displays and press the Enter button ( ).10To assign the address from the BOOTP server, press the Enter button ( ) when “BOOTP” displays.11Press the On Line/Continue button ( ) to return to ready mode.Configuring IPX Frame TypesOn IPX/SPX protocol networks (for example, Novell NetWare), the format of network communication frames must be specified on the printer. In most cases, you can keep the default setting “Auto”. However, you can manually set the frame type format, if required.•AUTO (default): Automatically senses and limits the frame type to the first one detected.•EN_8023: Limits the frame type to IPX over IEEE 802.3 frames. All others will be counted and discarded.•EN_II: Limits the frame type to IPX over Ethernet Frames. All others will be counted and discarded.•EN_8022: Limits the frame type to IPX over IEEE 802.2 with IEEE 802.3 frames. All others will be counted and discarded.•EN_SNAP: Limits the frame type to IPX over SNAP with IEEE 802.3 frames. All others will be counted and discarded.Note that the IPX/SPX protocol must be enabled in the Netware menu before you can configure frame types. See “Setting Network Protocols” on page 8.2.Take the following steps to change the frame type format:1In ready mode, press the Menu button ( ) until you see “Network” on the bottom line of the display. Press the Enter button ( ) to access the menu.2Press the Enter button ( ) when “Config Network” displays on the bottom line.3Press the scroll button ( or ) until “Yes” displays on the bottom line. Press the Enter button ( ). 4Press the Upper Level button ( ). 5Press the scroll button ( or ) until “Netware” displays on bottom line. Press the Enter button ( ).6Press the scroll button ( or ) until “On” displays on the bottom line and press the Enter button ( ).7Press the Upper Level button ( ), then use the scroll button ( ).8Press the Enter button ( ) when “Config Netware” displays.9Press the scroll button ( or ) until “Yes” displays on the bottom line. Press the Enter button ( ).10Press the Upper Level button ( ), then use the scroll button ( ).11Press the Enter button ( ) when “IPX Frame Type” displays.12Press the scroll button ( or ) until you see the desired frame type and press the Enter button ( ). 13Press the On Line/Continue button ( ) to return to ready mode.Restoring the Network ConfigurationYou can return the network configuration to its default settings.1In ready mode, press the Menu button ( ) until you see “Network” on the bottom line of the display. 2Press the Enter button ( ) to access the menu.3Press scroll button ( or ) until “Default Set” displays on the bottom line.4Press the Enter button ( ) to confirm the selection.Rebooting the Network Interface CardIf you configured the “Netware” or “Config 802.11b” menu option, the printer will not recognize your change.In this case, you can simply reboot the network interface card without turning your printer off and back on.1In ready mode, press the Menu button ( ) until you see “Network” on the bottom line of the display.
Using Your Printer on a Network8.42Press scroll button ( or ) until “Reset Network” displays on the bottom line.3Press the Enter button ( ) to reboot the network interface card. Configuring the Wireless Network See the instructions supplied with the wireless network interface card.You can easily configure the wireless network environments using the SetIP program in Windows. See the Wireless Network User's Guide.To configure the wireless network settings:1In ready mode, press the Menu button ( ) until you see “Network Setup” on the top line of the display.2Press the scroll button ( or ) until “Configuration” displays on the bottom line.3Press the scroll button ( or ) until “Yes” displays on the bottom line. Press Enter button ( ).4Press the scroll button ( or ) until “Config 802.11b” displays on the bottom line. Press Enter.5Press the scroll button ( or ) until “Yes” displays on the bottom line. Press Enter button ( ).You can configure the following items:•SSID: When you select “Search List”, the wireless network card on your printer searches for wireless networks in the area and shows the results on the list. Select a network on the list. You cannot change “Operation Mode” and “Channel”. If you select “Custom”, you can configure the wireless settings according to your needs and enter a name of up to 32 letters for your “Custom” setting. “SSID” is case sensitive, so you need to change it carefully. Using the scroll buttons, find the alphabet you want and press the Enter button ( ) . When the cursor moves to the next input field, enter the following letters the same way you entered the first letter. After you entered the last letter of the name, press the Enter button ( ) once again to save the ID. The way to enter the key number for the encryption key is the same as to enter letters.•Operation Mode: “Ad-Hoc” mode allows the wireless devices to communicate directly with each other. This is the default operating mode for the print server. If your network uses an Access Point, you must reconfigure the operation mode to “Infra”. “Infra” mode allows both wireless and cabled computers to send files to the printer through an Access Point. If you select “Auto”, the print server selects the operation mode automatically according to the network cable’s connection each time it boots up. If the network cable is detected, the print server enters “Ad-Hoc” mode; if not, enters “Infra” mode.•Channel: This option is available in the “Ad-Hoc” mode only. In most cases, you will not need to change this setting. The print server will scan all available channels for the specified network and will adapt its channel to the one detected. Default setting is 10.•Authentication: “Open System” or “Shared Key”. The Samsung print server is not configured for network authentication (Open System). If required by your network, the proper authentication method must be configured on the print server. •Encryption: “None”, “64-bit WEP”, or “128-bit WEP”. Default setting is “None”. If your network uses WEP encryption keys, you must configure the encryption keys. You can configure up to four keys. The active key must match the value and active key position (for example, Key 1) configured on other wireless devices.•Using Key: Select the key to use in your network.•Key Type: Select the key type of your network.•Key1, Key2, Key3, Key4: Enter the key number for “Encryption”. The number you can enter are as follows:Hexadecimal Alphanumeric64-bit WEP 10 digits 5 characters128-bit WEP 26 digits 13 characters
Installing Printer Options9.19Installing Printer OptionsYour printer is a full-featured laser printer that has been optimized to meet most of your printing needs. Recognizing that each user may have different requirements, however, Samsung makes several options available to enhance the printer’s capabilities.This chapter includes:• Precautions When Installing Printer Options• Installing Memory DIMM• Installing a Network Card or Serial Interface Card• Using the Hard Disk• Installing an Optional Paper Tray• Installing a Duplex UnitPrecautions When Installing Printer OptionsDISCONNECT THE POWER CORD: Never remove the printer control board while the printer is plugged in.To avoid the possibility of an electrical shock, always disconnect the power cord when installing or removing ANY internal or external printer option.DISCHARGE STATIC ELECTRICITY: The control board and internal printer options (Memory DIMM, Network and Serial Interface Cards, and Hard Disk) are sensitive to static electricity. Before installing or removing an internal option, discharge static electricity from your body by touching something metal, such as the metal back plate on any device plugged into a grounded power source. If you walk round before finishing installation, discharge any static electricity once again.Installing Memory DIMMYour printer has a dual in-line memory module (DIMM) slot. Use this DIMM slot to install more memory for the printer.NOTE: Your printer has 32 MB of memory which can be expanded to 288 MB. Use only Samsung-approved 100 pin SDRAM DIMM, part numbers ML- 00MC (32 MB), or ML-00MD (288 MB). Contact your Samsung dealer.1Turn the printer power off and unplug all cables from the printer.2Remove the duplex-slot cover from the back of the printer. If you installed an optional duplex unit, remove it from the printer.
Installing Printer Options9.23Hold the control board cover and remove it.4Completely open the latches on each side of the DIMM slot.5Remove the memory DIMM from its antistatic package. Locate the alignment notches on the bottom edge of the DIMM.6Holding the memory DIMM by the edges, align the notches on the memory DIMM with the grooves on the memory DIMM slot.NotchesConnectionPointsGrooveNotch7Push the DIMM straight into the DIMM slot until it snaps into place. Make sure the latches fit over the notches located on either side of the DIMM.8Replace the control board cover.9Reinstall the duplex-slot cover or the optional duplex unit.10Reconnect the power cord and printer cable, and turn the printer on.After installing the memory DIMM, you need to select it in the printer properties of the PostScript printer driver so that you can use it with your printer:1Make sure that the PostScript printer driver is installed in your computer. To installing the PS printer driver, you need to selct Custom and put a check mark on the PS printer driver. For details, see the Software User’s Guide.2Click the Window Start menu.3For Windows 95/98/Me/NT4.0/2000, select Settings and then Print.ers.For Windows XP/2003, select Printers and Faxes.4Select the Samsung ML-3560 Series PS printer.5Click the right mouse button on the printer icon and select Properties.6For Windows 95/98/Me, select Device Options tab.For Windows NT4.0/2000/XP/2003, select Device Settings tab.7Select the memory DIMM you installed in from Printer Memory in the Installable Option section and click OK.Latch
Installing Printer Options9.3For Windows 98, select Installable Option → VMOption → change setting for:VMOption → change memory.Removing the Memory DIMM1Follow steps 1 and 3 on page 9.1 to access the control board.2Push the latches at both ends of the DIMM slot away from the DIMM. Pull out the DIMM.3Place the DIMM in its original package or wrap it with a sheet of thin metal, such as aluminium foil, and store it in a box.4Follow from step 8 on page 9.2.Installing a Network Card or Serial Interface CardThe procedure for installing a network interface card is the same as the procedure for installing a serial interface card.Check to see if there are any missing parts in your optional network or serial interface card package.Tips for using the Network Interface Card• The ML-3561N, ML-3561ND and ML-3562W comes with a built-in network interface card. The ML-3562W also has a network antenna which allows you to use a wireless LAN interface.• If you use a ML-3560 user, you need to install an optional network interface card.• If you want to use the printer in both wired and wireless network environments, you need to install an optional wired/wireless network interface card in both ML-3560, ML-3561N and ML-3561ND.• When you purchase a wired/wireless network interface card, the antenna connected to the card may not be separated from the card, depending on your country.Review the precautions on page 9.1 and then follow this procedure to install the network or serial interface card in your printer.1Turn the printer power off and unplug all cables from the printer.2Remove the duplex-slot cover from the back of the printer.If you installed an optional duplex unit, remove it from the printer.ML-3560 onlyML-3560, ML-3561N, ML-3561NDML-3560, ML-3561N, ML-3561ND, ML-3562WEthernet 10/100 Base TX (Internal)Ethernet 10/100 Base TX + 802.11b Wireless LAN (Internal)Serial Interface CardOrder number: ?? Order number: ?? Order number: ??Network interface Card, Network CD-ROM and Network Quick GuideWireless Network interface Card, Network CD-ROM, Network Quick GuideSerial Interface Card
Installing Printer Options9.43Hold the control board cover and remove it. 4If you are replacing an existing network interface card with a new one or the serial interface card, remove the two screws and the old card.5Align the connector on the network card with the connector on the control board. Make sure that the jacks on the card go through the holes. Push the card firmly into the connector on the control board until it is completely and securely in place.6Tighten the two screws which you removed in step 4 or supplied with your new network card.7Replace the control board cover.8Reinstall the duplex-slot cover or the optional duplex unit.9Connect the network or serial cable, reconnect the power cord, and then turn the printer on.NOTE:For information about configuring and using the printer on a network environment, refer to the Network User’s Guide provided with the network interface card. You can also configure the network parameters on the control panel; see page 8.1.
Installing Printer Options9.5Using the Hard DiskInstalling the hard disk allows the data from your computer to be sent to the print queue of the printer hard disk. This decreases the workload of the computer.You can use various print features, such as storing a job in the hard disk, proofing a job, and printing private documents.Installing the Hard Disk1Turn the printer off. Unplug the power cord and all of the cables.2Remove the duplex-slot cover from the back of the printer. If you installed an optional duplex unit, remove it from the printer.3Hold the control board cover and remove it.4Insert the hard disk and push it in until it is latched into place.5Fasten the four screws on the hard disk.6Replace the control board cover.7Reinstall the duplex-slot cover or the optional duplex unit.8Print a configuration page from the control panel to check if the hard disk is correctly installed. See page 6.1.9Now you need to set the hard disk in your printer driver. The procedure for setting the hard disk may differ depending on the selected printer driver.Take the following steps:1. Click the Windows Start menu.2. For Windows 9x/Me/NT4.0/2000, select Settings and then Printers.For Windows XP/2003, select Printers and Faxes.3. Select the Samsung ML-3560 Series PCL 6 printer icon or Samsung ML-3560 Series PS printer icon.4. Right-click on the printer icon and select Properties.5. In PCL 6 Properties, click the Printer tab and then check Optional Hard Disk Drive(HDD).In PS Properties, click the Device Option tab and set the Printer Hard Disk option to Installed.6. Click OK.
Installing Printer Options9.6Printing with the Optional Hard DiskIf you have the optional hard disk installed, you can use advanced printing features, such as storing or spooling a print job to the hard disk, proofing a job, and specifying of printing a private job in the printer properties window on your printer driver.Once you stored files in the hard disk, you can easily reprint or delete the stored files using the control panel of your printer. You can also manage all of the print jobs in the print queue of the printer hard disk.Setting the time and date1 Press the Menu button ( ) on the control panel until“Setup” appears on the bottom line of the display.2Press the Enter button ( ) to access the menu.3When “Date & Timet” appears, press the Enter button ().4Press the scroll button ( or ) until the digit you want appears and press the Enter button ( ). 5The cursor moves to the next position. Repeat step 4 until all digits appears correctly.6Press the Enter button ( ).Storing a JobYou can store jobs in the installed hard disk.1Open the file you want to store.2Select Printer from the File menu. The Print window is displayed (It may look slightly different depending on your application.)3Click Properties. If you see Setup, Printer or Options, click the button instead.4Click the Extra tab and click Print and Hold.5Select the Print Mode you want from the drop-down list.•Normal: prints in mornal mode.•Proof: prints the first file and after a pause prints the next file.•Confidential: stores the files secured with a password.•Store: stores the file to the hard disk.•Spool: spools the file into the hard disk and prints it from the hard disk queue.•Delay: prints the file at a specified time.6Click OK until the Print window is displayed.7Click OK or Print to start printing.Printing a Stored JobYou can print jobs currently stored in the hard disk.1Press the Menu button ( ) on the control panel until “Stored Job” appears on the bottom line of the display.2Press the Enter button ( ) to access the menu.3Press the scroll button ( or ) until the file name appears on the display and then press the Enter button ().4If the job is secured with a password, “Input PIN” displays. Press the Enter button ( ). You must enter the specified 4-digit password. Press the scroll button ( or ) to enter the first digit and press the Enter button ( ). The cursor automatically moves to the nxet digit position. Enter the 2nd, 3rd, and 4th digit in the same way.5When “Func Print” appears, press the Enter button ( ).If you enter incorrect password, “Input PIN” appears again. Reenter the correct password.6If you want to change the number of copies, press the Enter button ( ) when “Copies” appears on the display.If you installed the optional duplex unit and want to print on both sides of paper, press the Enter button ( ) when “Duplex” appears on the display. Select the binding edge.7When “Print Now” appears, press the Enter button ( ) to start printing.Deleting a Stored JobYou can delete jobs currently stored in the hard.1Press the Menu button ( ) on the control panel until you see “Stored Job” appears on the bottom line of the display.2Press the Enter button ( ) to access the menu.3Press the scroll button ( or ) until the file name appears on the display and then press the Enter button ().4If the job is secured with a password, “Input PIN” displays. Press the Enter button ( ). You must enter the specified 4-digit password. Press the scroll button ( or ) to enter the first digit and press the Enter button ( ). The cursor automatically moves to the nxet digit position. Enter the 2nd, 3rd, and 4th digit in the same way.5Press the scroll button ( or ) until you see “Func Delete” on the display.6Press the Enter button ( ).7Press the scroll button ( or ) until you see “Yes” on the display.8Press the Enter button ( ).
Installing Printer Options9.7Controlling the Active Job QueueAll of the print jobs waiting to be printed are listed in the Active Job Queue in the order you sent them to the printer. You can delete a job from the queue before printing, or promote a job to print sooner.To delete a file from the queue:1Press the Menu button ( ).The first available menu item, “Active Job,” appears on the bottom line of the display.2Press the Enter button ( ).3Press the scroll button ( or ) until the file name appears on the display and then press the Enter button ().4If the job is secured with a password, “Input PIN” displays. Press the Enter button ( ). You must enter the specified 4-digit password. Press the scroll button ( or ) to enter the first digit and press the Enter button ( ). The cursor automatically moves to the nxet digit position. Enter the 2nd, 3rd, and 4th digit in the same way.5Press the scroll button ( or ) until you see “Func Cancel” on the display.6Press the Enter button ( ).If you enter incorrect password, “Input PIN” appears again. Reenter the correct password.7Press the scroll button ( or ) until you see “On” on the display.8Press the Enter button ( ) to delete the selected file.To promote a file from the queue:You can select a job waiting in the Active Job Queue and change its print order so that it can be printed sooner.1Press the Menu button ( ).2Press the Enter button ( ) when “Active Job” displays on the bottom line of the display.3Press the scroll button ( or ) until the file name appears on the display and then press the Enter button ().4If the job is secured with a password, “Input PIN” displays. Press the Enter button ( ). You must enter the specified 4-digit password. Press the scroll button ( or ) to enter the first digit and press the Enter button ( ). The cursor automatically moves to the nxet digit position. Enter the 2nd, 3rd, and 4th digit in the same way.5Press the scroll button ( or ) until you see “Func Promote” on the display.6Press the Enter button ( ).If you enter incorrect password, “Input PIN” appears again. Reenter the correct password.To print a file immediately:You can print the print job you want immediately. In this case, the job currently printing is stopped and the selected job will be printed.1Press the Menu button ( ).2Press the Enter button ( ) when “Active Job” displays on the bottom line of the display.3Press the scroll button ( or ) until the file name appears on the display and then press the Enter button ().4If the job is secured with a password, “Input PIN” displays. Press the Enter button ( ). You must enter the specified 4-digit password. Press the scroll button ( or ) to enter the first digit and press the Enter button ( ). The cursor automatically moves to the nxet digit position. Enter the 2nd, 3rd, and 4th digit in the same way.5Press the scroll button ( or ) until you see “Func Release” on the display. The Select Function Release option appears only when you select Delay in the Print Mode option. See “Storing a Job” on page 9.66Press the Enter button ( ).If you enter incorrect password, “Input PIN” appears again. Reenter the correct password.Printing using the form files1In ready mode, press the scroll button ( or ) until you see "Setup" on the bottom line of the display. Press the Enter button ( ) to access the menu.2Press scroll button ( or ) until you see "Fixed Overlay" on the bottom line of the display. Press the Enter button ( ) to access the menu.3Select one among three menu "Off", "Single Form", "Double Form". Then, Press Menu button ( ).4Press the Upper Level button ( ).5If you selected "Single Form", press right button. Then you can see "Sel. 1st. Form" menu, and then press Menu button ( ).6Press the scroll button ( or ) until the form name appears on the display and then press the Enter button ().7Press the Upper Level button ( ).8If you selected "Double Form", press right button. Then you can see "Sel. 2nd. Form" menu, and then press Menu button ( ).
Installing Printer Options9.89Press the scroll button ( or ) until the form name appears on the display and then press the Enter button () for even page.10Press the Upper Level button ( ) to return to ready mode. If you selected "Single Form", the selected form will be applied to every page. If you selected "Double Form", 1st form will be applied to odd page and 2nd page will be even page. Installing an Optional Paper TrayYou can increase the paper handling capacity of your printer by installing an optional Tray2. This tray holds 500 sheets of paper.The optional paper tray consists of two components; the support unit and paper tray.1Turn off the printer and unplug all cables from the printer.2Remove the packing tape and the packing material inside of the tray.Support UnitPaper Tray3Find the location of the connector and the optional tray positioners.4Place the printer over the tray, aligning the feet on the printer with the positioners on the optional tray.CAUTION: The printer weights 23kg including the toner cartridge and the tray. Use safe lifting and handling techniques. If you need to move the printer, it should be moved by two people. Use the lifting handles as shown in the diagram (see page 1.3). Back injury could result if a single person attempts to lift the printer.Lifting handles are located at the lower edge of both sides of the printer.
Installing Printer Options9.95Plug the tray’s interface cable into the connector on the back of the printer.6Load paper in the tray. The instructions for loading paper in the tray are same as for loading in the standard paper tray. See page 2.4.7Reconnect the power cord and cables and then turn the printer on.CAUTION: Do not remove the standard tray from the printer while you are printing using the optional Tray2. If you do this, a paper jam may occur. Use the optional Tray2 with the standard tray.After installing Tray 2, you must set the tray as installed in the printer properties window.1Click the Windows Start menu.2For Windows 9x/Me/NT4.0/2000, select Settings and then Printers.For Windows XP/2003, select Printers and Faxes.3Select the Samsung ML-3560 Series PCL 6 printer icon or Samsung ML-3560 Series PS printer icon.4Right-click on the printer icon and select Properties.5In PCL 6 Properties, click the Printer. Then select Tray 2 from the Optional Tray drop-down list.In PS Properties, click the Device Option tab and select Installed from the Tray 2 drop-down list.6Click OK.Installing a Duplex UnitThe printer can automatically print on both sides of a sheet of paper with an optional duplex unit. This is called duplexing. The optional duplex unit supports the following paper sizes: letter, legal, folio, and A4.The duplex-slot cover that is located at the rear of the printer must be removed when the optional duplex unit is installed. When you use duplexing, the printer partially ejects the printed page into the top output bin, and then pulls it back to print the reverse side. To install a duplex unit:1Turn the printer off and unplug all cables from the printer.2Remove the tape and all packing material from the duplex unit.3Remove the duplex-slot cover from the back of the printer.NOTE: Reinstall this cover when the duplex unit is not in use.4Insert the duplex unit all the way into the slot until it fits into place.5Reconnect the power cord and printer cable, and turn the printer on.After installing the duplex unit, you must set the unit as installed in the printer properties window.1Click the Windows Start menu.2For Windows 9x/Me/NT4.0/2000, select Settings and then Printers.
Installing Printer Options9.10For Windows XP/2003, select Printers and Faxes.3Select the Samsung ML-3560 Series PCL 6 printer icon or Samsung ML-3560 Series PS printer icon.4Right-click on the printer icon and select Properties.5In PCL 6 Properties, click the Printer tab and check Duplex Unit.In PS Properties, click the Device Option tab and select Installed from the Duplex Unit drop-down list.6Click OK.Printing on Both Sides of PaperAfter installing the duplex unit, you can print on both sides of paper. Before printing, decide how you want your document oriented.The options are:•Long Edge, which is the conventional layout used in book binding.•Short Edge, which is the type often used with calendars.NOTES:• Do not print on both sides of labels, transparencies, envelopes, or thick paper. Paper jamming and damage to the printer may result.• To use double-sided printing, you can use only the following paper sizes: A4, Letter, Legal, and Folio, with a weight of 20~24lbs (75~90g/m2).There are two ways to enable or disable the double-sided printing:Using the Control Panel MenuYou can use the Duplex item in the Layout menu for double-sided printing. After setting the item, set the Duplex Margin item in the same menu, if necessary. For further details about using the control panel menu, see page 3.3.From the Software ApplicationYou can use the printer properties window on your printer driver. For details, see the Software User’s Guide.
Specifications10.110SpecificationsThis chapter includes:• Printer Specifications• Paper SpecificationsPrinter SpecificationsItem Specifications and DescriptionPrint Speed*Up to 33 PPM (A4); 35 PPM (Letter)Duplex: Up to 23 IPM (A4); 24 IPM (Letter)Resolution Up to 1200 x 1200 dpi effective outputFirst Printing TimeStandby mode: 10 seconds Sleep mode: 40 secondsWarm-up Time 30 secondsPower Rating AC 100 ~ 127 V (USA, Canada) / 220 ~ 240 V (Others), 50 / 60 HzPower Consumption550 W average during operation Less than 20 W in power-save modeAcoustic Noise**Stand by: Less than 35 dBOperating: Less than 55 dBToner Supply Single cartridgeToner Cartridge Life***12,000 Pages (for starter, 6,000 Pages)ISO 19752 (LSA 5% coverage)Duty Cycle Monthly: 150,000 pages maximumWeight Gross: 21 Kg (46.3 lb)Net: 17 Kg (37.5 lb)Package Weight Paper: 2.5 Kg, Plastic: 0.6 KgExternal Dimensions(W x D x H)396 (W) x 453 (D) x 353 (H) mm / 15.6 x 17.8 x 13.9 in. (without options)Operating EnvironmentTemperature: 10 ~ 32 °C / 50 ~ 90 °FHumidity: 20 ~ 80 % RHEmulation PCL 6****, PostScript 3, IBM ProPrinter, EPSON Random Access Memory (RAM)32 MB (Max 288 MB)16, 32, 64, 128, or 256 MB optional memory availableUse only the Samsung-approved DIMM.Fonts 1 bitmap, 45 scalable, 136 PS3 fontsInterface Switching Automatic (Parallel, USB, Network)Interface• IEEE 1284 Bidirectional Parallel Standard - Modes supported: Compatible, Nibble, Byte, ECP• USB Interface Standard - USB 2.0 compliant - 480 Mbps 1 port• Network Interface - 10/100 Base TX (option for ML-3560) - 802.11b Wireless LAN (option for ML-3560, ML-3561N andML-3561ND )• Serial Interface (option)OS Compatibility*****Windows 95/98/Me/NT 4.0/2000/XP/2003, Various Linux OS including Red Hat, Caldera, Debian, Mandrake, Slackware, SuSE, and Turbo Linux, Mac 8.6~9.2/10.1~10.3OptionsML-3560: Duplex unit, 500-sheet tray, Ethernet 10/100 Base TX, Ethernet 100 Base TX + 802.11a/b/g wireless LAN, Serial board, Hard diskML-3561N: Duplex unit, 500-sheet tray, Ethernet 100 Base TX + 802.11a/b/g wireless LAN, Serial board, Hard diskML-3561ND: 500-sheet tray, Ethernet 100 Base TX + 802.11a/b/g wireless LAN, Serial board, Hard diskML-3562W: Duplex unit, 500-sheet tray, Serial board, Hard disk* Print speed will be affected by operating system used, com-puting performance, application software, connection method, media type, media size, and job complexity.**Sound pressure Level, ISO7779***The number of pages may be affected by operating envi-ronment, printing interval, media type, and media size.****Compatible with PCL6 Version 2.1 *****Please visit www.samsungprinter.com to download the latest software version.Item Specifications and Description
Specifications10.2Paper SpecificationsOverviewYour printer accepts a variety of print materials, such as cut-sheet paper (including up to 100% recycled fiber content paper), envelopes, labels, transparencies, and custom-size paper. Properties, such as weight, composition, grain, and moisture content, are important factors affecting the printer’s performance and the output quality. Paper that does not meet the guidelines outlined in this User’s Guide can cause the following problems:• Poor print quality• Increased paper jams• Premature wear on the printer.NOTES: • Some paper may meet all of the guidelines in this guide and still not produce satisfactory results. This may be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Samsung has no control.• Before purchasing large quantities of paper, ensure that the paper meets the requirements specified in this User’s Guide. CAUTION: Using paper that does not meet these specifications may cause problems, requiring repairs. These repairs are not covered by the Samsung warranty or service agreements.Supported Sizes of PaperTray1/Tray2 Dimensions* Weight Capacity**Letter 216 x 279 mm(8.5 x 11 in.)60 to 105 g/m2 bond (16 to 28 lb)500 sheets of 75 g/m2 bond paperA4 210 x 297 mm(8.3 x 11.7 in.)Executive 191 x 267 mm(7.25 x 10.5 in.)Legal 216 x 356 mm(8.5 x 14 in.)B5 (JIS) 182 x 257 mm (7.2 x 10 in.)B5 (ISO) 176 x 250 mm(6.9 x 9.8 in.)Folio 216 x 330 mm (8.5 x 13 in.)A5 148 x 210 mm(5.8 x 8.3 in.)A6 105 x 148 mm(4.1 x 5.8 in.)Oficio 216 x 343 mm(8.5 x 13.5 in.)
Specifications10.3NOTE: You may experience jams when using print materials with a length of less than 127 mm (5.0 in.). For optimum performance, ensure that you are storing and handling the paper correctly. Please refer to “Printer and Paper Storage Environment” on page 10.4.Multi-purpose TrayDimensions** The printer supports a wide range of media sizes. See “Print-ing on Card Stock or Custom-sized Materials” on page 4.9.Weight Capacity****Capacity may vary depending on media weight and thick-ness, and environmental conditions.Minimum Size (custom)76 x 127 mm (3 x 5 in.) 60 to 163 g/m2 bond (16 to 43 lb)100 sheets of 75 g/m2 bond paperMaximum Size (custom)216 x 356mm (8.5 x 14 in.)TransparencySame minimum and maximum paper sizes as listed above.Thickness:0.10 x 0.14 mm (0.0039 x 0.0055 in.)50 typicalLabels******Smoothness: 100 to 250 (Sheffield)Thickness:0.10 x 0.14 mm (0.0039 x 0.0055 in.)25 typicalEnvelopesup to 90 g/m2 (16 to 24 lb)up to 10Guidelines for Using PaperFor the best result, use conventional 75 g/m2 (20 lb) paper. Ensure that the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.If you are unsure of what type of paper you are loading, such as bond or recycled paper, check the label on the package.The following problems may cause print quality deviations, jamming or even damage to the printer.NOTES: • Do not use letterhead paper printed with low-temperature inks, such as those used in some types of thermography.• Do not use raised or embossed letterhead.• The printer uses heat and pressure to fuse toner to the paper. Insure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature (195 °C or 383 °F for 0.1 second).Symptom Problem with Paper SolutionPoor print quality or toner adhesion, problems with feedingToo moist, too rough, too smooth or embossed; faulty paper lotTry another kind of paper, between 100 ~ 250 Sheffield, 4 ~ 5 % moisture content.Dropout, jamming, curlStored improperlyStore paper flat in its moisture-proof wrapping.Increased gray background shading/printer wearToo heavyUse lighter paper, open the rear output tray.Excessive curl problems with feedingToo mo ist, wrong grain direction or short-grain construction•Open the rear output tray.• Use long-grain paper.Jamming, damage to printerCutouts or perforationsDo not use paper with cutouts or perforations.Problems with feeding Ragged edges Use good quality paper.
Specifications10.4Paper SpecificationsPaper Output CapacityPrinter and Paper Storage EnvironmentPaper storage environmental conditions directly affect the feed operation.Ideally, the printer and paper storage environment should be at or near room temperature, and not too dry or humid. Remember that paper is hygroscopic; it absorbs and loses moisture rapidly.Heat works with humidity to damage paper. Heat causes the moisture in paper to evaporate, while cold causes it to condense on the sheets. Heating systems and air conditioners remove most of the humidity from a room. As paper is opened and used, it loses moisture, causing streaks and smudging. Humid weather or water coolers can cause the humidity to increase in a room. As paper is opened and used it absorbs any excess moisture, causing light print and dropouts. Also, as paper loses and gains moisture it can become distorted. This can cause paper jams.Category SpecificationsAcid Content 5.5 ~ 8.0 pHCaliper 0.094 ~ 0.18 mm (3.0 ~ 7.0 mils)Curl in Ream Flat within 5 mm (0.02 in.)Cut Edge ConditionsCut with sharp blades with no visible fray.Fusing CompatibilityMust not scorch, melt, offset, or release hazardous emissions when heated to 195 °C (383 °F) for 0.1 second.Grain Long GrainMoisture Content 4 % ~ 6 % by weightSmoothness 100 ~ 250 SheffieldOutput Tray CapacityFace-down top output tray 250 sheets of 75 g/m2 bond paperFace-up rear output tray 100 sheet of 75 g/m2 bond paperCare should be taken not to purchase more paper than can be used in a short time (about 3 months). Paper stored for long periods may experience heat and moisture extremes, which can cause damage. Planning is important to prevent damage to large supplies of paper.Unopened paper in sealed reams can remain stable for several months before use. Opened packages of paper have more potential for environment damage, especially if they are not wrapped with a moisture-proof barrier.The paper storage environment should be properly maintained to ensure optimum printer performance. The required condition is 20° to 24°C (68° to 75°F), with a relative humidity of 45% to 55%. The following guidelines should be considered when evaluating the paper’s storage environment:• Paper should be stored at or near room temperature.• The air should not be too dry or too humid.• The best way to store an opened ream of paper is to rewrap it tightly in its moisture-proof wrapping. If the printer environment is subject to extremes, unwrap only the amount of paper to be used during the day’s operation to prevent unwanted moisture changes.EnvelopesEnvelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components:• Weight: The weight of the envelope paper should not exceed 90 g/m2 (24 lb) or jamming may occur.• Construction: Prior to printing, envelopes should lie flat with less than 6 mm (0.25 in) curl, and should not contain air.• Condition: Envelopes should not be wrinkled, nicked, or otherwise damaged.• Temperature: You should use envelopes that are compatible with the heat and pressure of the printer.• Size: You should only use envelopes within the following size ranges.NOTES:• Use only the Multi-purpose Tray to print envelopes.• You may experience some paper jams when using any media with a length less than 127 mm (5.0 in). This may be caused by paper that has been affected by environmental conditions. For optimum performance, make sure you are storing and handling the paper correctly. Please refer to “Printer and Paper Storage Environment” on page 10.4.Minimum MaximumMulti-purpose Tray76 x 127 mm (3 x 5 in)216 x 356 mm(8.5 x 14 in)
Specifications10.5Envelopes with Double Side SeamsDouble side-seams construction has vertical seams at both ends of the envelope rather than diagonal seams. This style may be more likely to wrinkle. Be sure the seam extends all the way to the corner of the envelope as illustrated below.Envelopes with Adhesive Strips or FlapsEnvelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer. The extra flaps and strips might cause wrinkling, creasing, or even jams and may even damage the fuser.Envelope MarginsThe following gives typical address margins for a commercial #10 or DL envelope.NOTES:• For best print quality, position margins no closer than 15 mm (0.6 in) from the edges of the envelope.• Avoid printing over the area where the envelope’s seams meet.Envelope StorageProper storage of envelopes helps contribute to print quality. Envelopes should be stored flat. If air is trapped in an envelope, creating an air bubble, then the envelope may wrinkle during printing. See “Printing on Envelopes” on page 4.6.Type of Address Minimum MaximumReturn address 15 mm (0.6 in.) 51 mm (2 in.)Delivery address 51 mm (2 in.) 89 mm (3.5 in.)CorrectIncorrectLabelsCAUTIONS: • To avoid damaging the printer, use only labels recommended for laser printers.• To prevent serious jams, always use the Multi-purpose Tray to print labels and always use the rear output tray.• Never print on the same sheet of labels more than once and never print on a partial sheet of labels.When selecting labels, consider the quality of each component:• Adhesives: The adhesive material should be stable at 195 °C (383 °F), the printer’s fusing temperature.• Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets with spaces between the labels, causing serious jams.• Curl: Prior to printing, labels must lie flat with no more than 13 mm (0.5 in) of curl in any direction.• Condition: Do not use labels with wrinkles, bubbles, or other indications of separation.See “Printing on Labels” on page 4.7.TransparenciesTransparencies used in the printer must be able to withstand 140 °C (284 °F), the printer’s fusing temperature.CAUTION: To avoid damaging the printer, use only transparencies recommended for use in laser printers.See “Printing on Transparencies” on page 4.8.
1INDEXAantenna, connect 2.7Ccard stock, print 4.9cleaninside 6.9outside 6.9cleaning sheet, print 6.10components 1.3configuration page, print 6.1connectEthernet 2.7network antenna 2.7parallel 2.6power cord 2.7USB 2.6control panel 3.1buttons 3.2display 3.1menus 3.3custom-sized materials, prnt 4.9Ddemo page, print 2.7display language, changecontrol panel 2.8duplex unit, install 9.9Eenvelopes, print 4.6error messages 7.10Ethernet cable, print 2.7Fface down output tray 4.5face up output tray 4.5featuresprinter 1.1Hhard diskinstall 9.5use 9.6Iinstallprinter options 9.1Llabels, print 4.7Linuxcommon problems 7.13load, paperin the Multi-Purpose Tray 4.2in the Tray1/optional Tray 2 2.4using the manual feed 4.4MMacintoshcommon problems 7.12manual feed mode, use 4.4memory DIMM, install 9.1Multi-Purpose Tray, use 4.2Nnetwork antenna, connect 2.7network interface card, install 9.3network printingcable/antenna, connect 2.6card, install 9.3network-connected printer, set 8.1parameters, configure 8.1Ooption 9.1option, installduplex unit 9.9hard disk 9.5memory DIMM 9.1network interface card 9.3paper tray 2 9.8, 9.9serial interface card 9.3optional tray, install 9.8output location, select 4.5Ppaperchoose 4.1load 2.4sizes and capacities 4.1specifications 10.2paper jamaround the toner cartridge 7.6in the duplex area 7.7in the paper exit area 7.7in the paper feed areaMulti-Purpose Tray 7.6optional Tray 2 7.4, 7.5Tray 1 7.4tips for avoiding 7.8Index will be updated!!!!!!!!
2paper level bar 4.2Paper size, change in the tray 3.4parallel cable, connect 2.6PostScript drivererrors 7.13preprinted paper, print 4.8print quality problems, solve 7.8printingconfiguration page 6.1demo page 2.7printing problems 7.2problem, solvechecklist 7.1error messages 7.10general 7.2Linux 7.13Macintosh 7.12paper jams 7.4print quality 7.8PS errors 7.13Windows 7.12Qquality problems, solve 7.8Rrear output tray, use 4.5Ssoftwareoverview 2.8specificationpaper 10.2printer 10.1Ttoner cartridgeinstall 2.2maintain 6.2redistribute 6.2replace 6.3top output tray, use 4.5transparencies, print 4.8Tray 1, use 2.4turn on, printer 2.7Uunpack 2.1USB cable, connect 2.6

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