Samsung Electronics Co KT35MPB Laser Beam Printer User Manual ML 3560Series En
Samsung Electronics Co Ltd Laser Beam Printer ML 3560Series En
Users Manual
This manual is provided for information purposes only. All information included herein is subject to change without notice. Samsung
Electronics is not responsible for any changes, direct or indirect, arising from or related to use of this manual.
© 2005 Samsung Electronics
Co., Ltd
. All rights reserved.
• ML-3560, ML-3561N, ML-3561ND, ML-3562W, and Samsung logo are trademarks of Samsung Electronics Co., Ltd.
• Centronics is a trademark of Centronics Data Computer Corporation.
• IBM and IBM PC are trademarks of International Business Machines Corporation.
• PCL and PCL 6 are trademarks of Hewlett-Packard company.
• Microsoft, Windows, Windows 9x, Windows Me, Windows 2000, Windows NT 4.0, and Windows XP are registered trademarks of Microsoft
Corporation.
• PostScript 3 is a trademark of Adobe System, Inc.
• UFST® and MicroType™ are registered trademarks of Agfa division of Bayer Corp.
• TrueType, LaserWriter, and Macintosh are trademarks of Apple Computer, Inc.
• All other brand or product names are trademarks of their respective companies or organizations.
ii
1. Introduction
Special Features .................................................................................................................... 1.1
Printer Features ............................................................................................................... 1.2
Printer Components ................................................................................................................ 1.3
Front View ....................................................................................................................... 1.3
Rear View ........................................................................................................................ 1.3
2. Setting Up Your Printer
Unpacking ............................................................................................................................. 2.1
Selecting a Location .......................................................................................................... 2.2
Installing the Toner Cartridge .................................................................................................. 2.2
Loading Paper ....................................................................................................................... 2.4
Changing the Size of the Paper in the Paper Tray .................................................................. 2.5
Connecting a Printer Cable ...................................................................................................... 2.6
For Local Printing .............................................................................................................. 2.6
For Network Printing ......................................................................................................... 2.6
Turning the Printer On ............................................................................................................ 2.7
Printing a Demo Page ............................................................................................................. 2.7
Changing the Display Language ............................................................................................... 2.8
Using the Toner Save Mode ..................................................................................................... 2.8
Using the Control Panel Button ........................................................................................... 2.8
Using the Control Panel Menu ............................................................................................. 2.8
From the Software Application ............................................................................................ 2.8
Installing Printer Software ....................................................................................................... 2.8
3. Using the Control Panel
Understanding the Control Panel .............................................................................................. 3.1
Display ............................................................................................................................ 3.1
Buttons ........................................................................................................................... 3.2
Using Control Panel Menus ...................................................................................................... 3.3
Accessing Control Panel Menus ........................................................................................... 3.3
Overview of Control Panel Menus ........................................................................................ 3.3
Information Menu ............................................................................................................. 3.4
Paper Menu ..................................................................................................................... 3.4
Layout Menu .................................................................................................................... 3.5
Graphics Menu ................................................................................................................. 3.6
Printer Menu .................................................................................................................... 3.7
Setup Menu ..................................................................................................................... 3.7
PCL Menu ........................................................................................................................ 3.8
PostScript Menu ............................................................................................................... 3.9
EPSON/IBM Menu ............................................................................................................. 3.9
Network Menu .................................................................................................................. 3.9
4. Using Print Materials
Choosing Paper and Other Materials ......................................................................................... 4.1
Sizes and Capacities ......................................................................................................... 4.1
Guidelines for Paper and Special Materials ........................................................................... 4.1
Loading Paper ....................................................................................................................... 4.2
Using the Standard Tray or the Optional Tray ....................................................................... 4.2
Using the Multi-purpose Tray ............................................................................................. 4.2
Using the Manual Feed Mode .............................................................................................. 4.4
Selecting an Output Location ................................................................................................... 4.5
Printing to the Top Output Tray (Face down) ........................................................................ 4.5
Printing to the Rear Output Tray (Face up) ........................................................................... 4.5
Printing on Special Print Materials ............................................................................................. 4.6
Printing on Envelopes ........................................................................................................ 4.6
Printing on Labels ............................................................................................................. 4.7
Printing on Transparencies ................................................................................................. 4.8
Printing on Preprinted Paper ............................................................................................... 4.8
Printing on Card Stock or Custom-sized Materials .................................................................. 4.9
iii
5. Basic Printing
Printing a Document ............................................................................................................... 5.1
Canceling a Print Job .............................................................................................................. 5.1
6. Maintaining Your Printer
Printing Information Pages ...................................................................................................... 6.1
Printing a Configuration Page ............................................................................................. 6.1
Printing Event Log Page ..................................................................................................... 6.1
Printing Usage Page .......................................................................................................... 6.1
Maintaining the Toner Cartridge ............................................................................................... 6.2
Checking the Toner Remains .............................................................................................. 6.2
Redistributing Toner .......................................................................................................... 6.2
Replacing the Toner Cartridge ............................................................................................ 6.3
Replacing Transfer Roller ........................................................................................................ 6.5
Replacing Pickup Roller ........................................................................................................... 6.6
Replacing Pickup Pad .............................................................................................................. 6.7
Replacing Fuser Roller ............................................................................................................ 6.8
Cleaning the Printer ................................................................................................................ 6.9
Cleaning the Outside of the Printer ...................................................................................... 6.9
Cleaning the Inside of the Printer ........................................................................................ 6.9
Consumables and Replacement Parts ...................................................................................... 6.10
7. Solving Problems
Troubleshooting Checklist ........................................................................................................ 7.1
Solving General Printing Problems ............................................................................................ 7.2
Clearing Paper Jams ............................................................................................................... 7.4
In the Paper Feed Area ...................................................................................................... 7.4
Around the Toner Cartridge ................................................................................................ 7.6
In the Paper Exit Area ....................................................................................................... 7.7
In the Duplex Area ........................................................................................................... 7.7
Tips for Avoiding Paper Jams .............................................................................................. 7.8
Solving Print Quality Problems ................................................................................................. 7.8
Understanding Display Messages ............................................................................................ 7.10
Common Windows Problems .................................................................................................. 7.12
Common Macintosh Problems ................................................................................................ 7.12
Common PS Problems ........................................................................................................... 7.13
Common Linux Problems ....................................................................................................... 7.13
8. Using Your Printer on a Network
About Sharing the Printer on a Network .................................................................................... 8.1
Setting Up a Network-Connected Printer ................................................................................... 8.1
Configuring Network Parameters on the Control Panel ........................................................... 8.1
9. Installing Printer Options
Precautions When Installing Printer Options ............................................................................... 9.1
Installing Memory DIMM ......................................................................................................... 9.1
Removing the Memory DIMM .............................................................................................. 9.3
Installing a Network Card or Serial Interface Card ...................................................................... 9.3
Using the Hard Disk ................................................................................................................ 9.5
Installing the Hard Disk ..................................................................................................... 9.5
Printing with the Optional Hard Disk .................................................................................... 9.6
Installing an Optional Paper Tray .............................................................................................. 9.8
Installing a Duplex Unit ........................................................................................................... 9.9
Printing on Both Sides of Paper ........................................................................................ 9.10
iv
10. Specifications
Printer Specifications ............................................................................................................ 10.1
Paper Specifications ............................................................................................................. 10.2
Overview ....................................................................................................................... 10.2
Supported Sizes of Paper ................................................................................................. 10.2
Guidelines for Using Paper ............................................................................................... 10.3
Paper Specifications ........................................................................................................ 10.4
Paper Output Capacity .................................................................................................... 10.4
Printer and Paper Storage Environment ............................................................................. 10.4
Envelopes ...................................................................................................................... 10.4
Labels ........................................................................................................................... 10.5
Transparencies ............................................................................................................... 10.5

v
Environmental and Safety
Consideration
Laser Safety Statement
The printer is certified in the U.S. to conform to the
requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class
I(1) laser products, and elsewhere, is certified as a Class I laser
product conforming to the requirements of IEC 825.
Class I laser products are not considered to be hazardous. The
laser system and printer are designed so there is never any
human access to laser radiation above a Class I level during
normal operation, user maintenance, or prescribed service
condition.
W
ARNING
Never operate or service the printer with the protective cover
removed from Laser/Scanner assembly. The reflected beam,
although invisible, can damage your eyes.
When using this product, these basic safety precautions should
always be followed to reduce risk of fire, electric shock, and
injury to persons:
Ozone Safety
During normal operation, this machine
produces ozone. The ozone produced
does not present a hazard to the
operator. However, it is advisable that
the machine be operated in a well
ventilated area.
If you need additional information about
ozone, please contact your nearest
Samsung dealer.
Power Saver
This printer contains advanced energy
conservation technology that reduces
power consumption when it is not in
active use.
When the printer does not receive data
for an extended period of time, power
consumption is automatically lowered.
The energy star emblem does not
represent EPA endorsement of any
product or service.
Recycling
Please recycle or dispose of the
packaging material for this product in
an environmentally responsible
manner.
Radio Frequency Emissions
FCC regulations
This device has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC rules.
These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
Reposition the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for
help.
O
ZO
NE

vi
C
AUTION
: Changes or modifications not expressly approved
by the manufacturer responsible for compliance could void the
user’s authority to operate the equipment.
Canadian Radio Interference Regulations
This digital apparatus does not exceed the Class B limits for
radio noise emissions from digital apparatus as set out in the
interference-causing equipment standard entitled “Digital
Apparatus”, ICES-003 of the Industry and Science Canada.
Cet appareil numérique respecte les limites de bruits
radioélectriques applicables aux appareils numériques de
Classe B prescrites dans la norme sur le matériel brouilleur:
“Appareils Numériques”, ICES-003 édictée par l’Industrie et
Sciences Canada.
United States of America
Federal Communications Commission (FCC)
Intentional emitter per FCC Part 15
Low power, Radio LAN type devices (radio frequency (RF)
wireless communication devices), operating in the 2.4 GHz
Band, may be present (embedded) in your printer system. This
section is only applicable if these devices are present. Refer to
the system label to verify the presence of wireless devices.
Wireless devices that may be in your system are only qualified
for use in the United States of America if an FCC ID number is
on the system label.
The FCC has set a general guideline of 20 cm (8 inches)
separation between the device and the body, for use of a
wireless device near the body (this does not include
extremities). This device should be used more than 20 cm (8
inches) from the body when wireless devices are on. The power
output of the wireless device (or devices), which may be
embedded in your printer, is well below the RF exposure limits
as set by the FCC.
This transmitter must not be collocated or operation in
conjunction with any other antenna or transmitter.
Operation of this device is subject to the following two
conditions:(1) This device may not cause harmful interference,
and(2) this device must accept any interference received,
including interference that may cause undesired operation of
the device.
Wireless devices are not user serviceable. Do not
modify them in any way. Modification to a
wireless device will void the authorization to use
it. Contact manufacturer for service.
FCC Statement for Wireless LAN use:
“While installing and operating this transmitter
and antenna combination the radio frequency
exposure limit of 1mW/cm2 may be exceeded at
distances close to the antenna installed.
Therefore, the user must maintain a minimum
distance of 20cm from the antenna at all times.
This device can not be colocated with another
transmitter and transmitting antenna.”
Declaration of Conformity (European
Countries)
Approvals and Certifications
The CE marking applied to this product
symbolises Samsung Electronics Co., Ltd.
Declaration of Conformity with the
following applicable 93/68/EEC Directives
of the European Union as of the dates
indicated:
January 1, 1995: Council Directive 73/23/EEC Approximation of
the laws of the member states related to low voltage
equipment.
January 1, 1996: Council Directive 89/336/EEC (92/31/EEC),
approximation of the laws of the Member States related to
electromagnetic compatibility.
March 9, 1999: Council Directive 1999/5/EC on radio
equipment and telecommunications terminal equipment and
the mutual recognition of their conformity.
A full declaration, defining the relevant Directives and
referenced standards can be obtained from your Samsung
Electronics Co., Ltd. representative.
EC Certification
Certification to 1999/5/EC Radio Equipment &
Telecommunications Terminal Equipment Directive
(FAX)
This Samsung product has been self-certified by Samsung for
pan-European single terminal connection to the analogue public
switched telephone network (PSTN) in accordance with
Directive 1999/5/EC. The product has been designed to work
with the national PSTNs and compatible PBXs of the European
countries:
In the event of problems, you should contact the Euro QA Lab
of Samsung Electronics Co., Ltd. in the first instance.
The product has been tested against TBR21 and/or TBR 38. To
assist in the use and application of terminal equipment which
complies with this standard, the European Telecommunication
Standards Institute (ETSI) has issued an advisory document
(EG 201 121) which contains notes and additional requirements
to ensure network compatibility of TBR21 terminals. The
product has been designed against, and is fully compliant with,
all of the relevant advisory notes contained in this document.

vii
European Radio Approval Information
(for products fitted with EU-approved radio
devices)
This Product is a printer; low power, Radio LAN type devices
(radio frequency (RF) wireless communication devices),
operating in the 2.4 GHz band, may be present (embedded) in
your printer system which is intended for home or office use.
This section is only applicable if these devices are present.
Refer to the system label to verify the presence of wireless
devices.
Wireless devices that may be in your system are only qualified
for use in the European Union or associated areas if a CE mark
with a Notified Body Registration Number and the Alert
Symbol is on the system label.
The power output of the wireless device or devices that may be
embedded in you printer is well below the RF exposure limits as
set by the European Commission through the R&TTE directive.
European States qualified under wireless
approvals:
EU
Austria, Belgium, Denmark, Finland, France
(with frequency restrictions), Germany,
Greece, Ireland, Italy, Luxembourg, The
Netherlands, Portugal, Spain, Sweden and
the United
Accept EU
Iceland, Liechtenstein, Norway and Switzerland
European States with restrictions on use:
EU
In France, the frequency range is restricted
to 2446.5-2483.5 MHz for devices above
10 mW transmitting power such as wireless
Accept EU
No limitations at this time.
Regulatory Compliance Statements
Wireless Guidance
Low power, Radio LAN type devices (radio frequency (RF)
wireless communication devices), operating in the 2.4 GHz
Band, may be present (embedded) in your printer system. The
following section is a general overview of considerations while
operating a wireless device.
Additional limitations, cautions, and concerns for specific
countries are listed in the specific country sections (or country
group sections). The wireless devices in your system are only
qualified for use in the countries identified by the Radio
Approval Marks on the system rating label. If the country you
will be using the wireless device in, is not listed, please contact
your local Radio Approval agency for requirements. Wireless
devices are closely regulated and use may not be allowed.
The power output of the wireless device or devices that may be
embedded in your printer is well below the RF exposure limits
as known at this time. Because the wireless devices (which may
be embedded into your printer) emit less energy than is allowed
in radio frequency safety standards and recommendations,
manufacturer believes these devices are safe for use.
Regardless of the power levels, care should be taken to
minimize human contact during normal operation.
As a general guideline, a separation of 20 cm (8 inches)
between the wireless device and the body, for use of a wireless
device near the body (this does not include extremities) is
typical. This device should be used more than 20 cm (8 inches)
from the body when wireless devices are on and transmitting.
This transmitter must not be collocated or operation in
conjunction with any other antenna or transmitter.
Some circumstances require restrictions on wireless devices.
Examples of common restrictions are listed below:
Radio frequency wireless communication can
interfere with equipment on commercial aircraft.
Current aviation regulations require wireless
devices to be turned off while traveling in an
airplane. 802.11B (also known as wireless
Ethernet) and Bluetooth communication devices
are examples of devices that provide wireless
communication.
In environments where the risk of interference to
other devices or services is harmful or perceived
as harmful, the option to use a wireless device
may be restricted or eliminated. Airports,
Hospitals, and Oxygen or flammable gas laden
atmospheres are limited examples where use of
wireless devices may be restricted or eliminated.
When in environments where you are uncertain
of the sanction to use wireless devices, ask the
applicable authority for authorization prior to use
or turning on the wireless device.
Every country has different restrictions on the
use of wireless devices. Since your system is
equipped with a wireless device, when traveling
between countries with your system, check with
the local Radio Approval authorities prior to any
move or trip for any restrictions on the use of a
wireless device in the destination country.
If your system came equipped with an internal
embedded wireless device, do not operate the
wireless device unless all covers and shields are
in place and the system is fully assembled.

viii
Wireless devices are not user serviceable. Do not
modify them in any way. Modification to a
wireless device will void the authorization to use
it. Please contact manufacturer for service.
Only use drivers approved for the country in
which the device will be used. See the
manufacturer System Restoration Kit, or contact
manufacturer Technical Support for additional
information.
Temporary

ix
WARNING
• Do not disassemble the printer. Doing so may give you an
electric shock.
• If you continuously print many pages, the surface of the
output tray may become hot. Be careful not to touch the
surface, especially for children.

Introduction
1.1
1Introduction
Congratulations on the purchase of your printer!
This chapter includes:
• Special Features
• Printer Components
Special Features
Your new printer is equipped with several special features that
improve the print quality. You can:
Print with excellent quality and high speed
• You can print up to
1200 x 1200 dpi
effective output.
For
details, see the
Software User’s Guide
.
• Your printer prints A4-sized paper at
33 ppm
and letter-
sized paper at
35 ppm
.
Handle paper flexibly
•The
Multi-purpose Tray
supports letterheads, envelopes,
labels, transparencies, custom-sized materials,
postcards, and heavy paper.
The
Multi-purpose Tray
also
supports up to 100 sheets of plain paper.
•
Standard 500-sheet input tray
(Tray1) and
optional
500-sheet input tray
(Tray2) supports all standard sizes
of paper.
• Two output tray; select either
the top output (face-
down)
or
the rear output tray (face-up)
for the most
convenient access.
•
Straight-through paper path
capability from the
Multi-purpose Tray to the rear output tray.
Create professional documents
•Print
Watermarks
. You can customize your documents with
a watermark, such as the word “Confidential.” For details,
see the
Software User’s Guide
.
•Print
Booklets
. This feature enables you to easily print a
document to create a book. Once printed, all you have to do
is fold and staple the pages. For details, see the
Software
User’s Guide
.
•Print
Posters
. The text and pictures of each page of your
document can be magnified and printed across several
sheets of paper and taped together to form a poster. For
details, see the
Software User’s Guide
.
9
8

Introduction
1.2
Save time and money
• This printer allows you to use the
Toner Save
mode to
save toner. For details, s
ee
page 2.8.
• You can print on both sides of the paper to save paper
(
double-sided printing
) if you install an optional duplex
unit.
For details, see
page 9.9.
• You can print multiple pages on a single sheet of paper to
save paper (
N-Up printing
).
For details, see the
Software
User’s Guide
.
• You can use preprinted forms and letterhead. For details, see
the
Software User’s Guide
.
• This printer automatically
conserves electricity
by
substantially reducing power consumption when not
printing.
• This printer meets
Energy Star
guidelines for energy
efficiency.
Expand the printer capacity
• This printer has 32 MB of memory which can be expanded
to
288 MB
. For details, see page 9.1.
• An optional Serial interface card allows you to use the
serial connection.
•A
Network interface
enables network printing. You can
add an optional network interface card to the ML-3560.
The ML-3561N, ML-3561ND and ML-3562W come with a built-
in network interface, 10/100 Base TX. The ML-3562W also
has a wireless network interface.
You can also use an optional wireless network interface in
both the ML-3560, ML-3561N
and ML-3561ND.
• Your printer comes with a built-in
PostScript 3
Emulation
* (PS) DIMM which enables PS printing.
* PostScript 3 Emulation
•© Copyright 1995-2003, Zoran
Corporation. All rights reserved. Zoran,
the Zoran logo, IPS/PS3 and OneImage
are trademarks of zoran Corporation.
* 136 PS3 fonts
• Contains UFST and MicroType from Agfa Monotype
Corporation.
Use the optional hard disk
If you install an optional hard disk, you can use it in various
ways with your printer.
For details, see page 9.5.
• The hard disk allows the data from your computer to be
sent to the print queue of the printer hard disk. This
decreases the workload of the computer.
• You can use various print features, such as storing a job
in the hard disk and printing jobs anytime you want.
• You can print or delete the stored files in the hard disk.
• You can manage the print jobs in the print queue of the
printer hard disk.
Print in various environments
• You can print in
Windows 95/98/Me/NT 4.0/2000/XP/
2003
.
• Your printer is compatible with
Linux
and
Macintosh
.
• Your printer comes with both the
Parallel
and
USB
interfaces.
• You can also use a
network interface
. The ML-3561N,
ML-3561ND and ML-3562W come with a built-in network
interface, 10/100 Base TX. The ML-3562W also has a
wireless network interface.
However, you need to install the optional network interface
card to the ML-3560. You can also install the optional wireless
network interface in both the ML-3560, ML-3561N and ML-
3561ND.
Printer Features
The table below lists a general overview of features supported
by your printer.
(S: Standard, O: Option)
Features
ML-3560 ML-3561N ML-3561ND ML-3562W
IEEE 1284 S S S S
USB 2.0 S S S S
Network
Interface OS S S
Wireless LAN O O O S
PostScript
Emulation SS S S
Serial Interface O O O O
Hard Disk O O O O
Duplex Unit O O S O
Optional Paper
Tray OO O O

Introduction
1.3
Printer Components
Front View
Top Output Tray
(Face down)
Control Panel
(See page 3.1.)
Standard Tray
(Tray1)
(500-sheet paper feeder)
Paper Level
Indicator
Control Board
Cover
(Open to install
optional printer
accessories.)
Multi-purpose Tray
Output Support
Optional Tray
(Tray2)
(500-sheet paper feeder)
* The figure above shows an ML-3561N.
Top Cover
(Open to access the
toner cartridge.)
Handle
Rear View
Output Tray
(Face down)
* The figure above shows an ML-3561N.
Parallel Port
USB Port
Power Switch
Network Port
(ML-3560: Option
ML-3561N, ML-3561ND and
ML-3562W: Standard)
Rear Output Tray
(Face up)
Optional Tray2
Cable Connector
Power
Receptacle
Optional
Duplex Unit
(ML-3561ND:
Standard
ML-3560, ML-
3561N and ML-
3562W: Option)

Setting Up Your Printer
2.1
2Setting Up Your Printer
This chapter provides step by step information on setting up
your printer.
This chapter includes:
•Unpacking
• Installing the Toner Cartridge
•Loading Paper
• Connecting a Printer Cable
• Turning the Printer On
• Printing a Demo Page
• Changing the Display Language
• Using the Toner Save Mode
• Installing Printer Software
Unpacking
1
Remove the printer and all accessories from the packing
carton. Make sure that the printer has been packed with
the following items:
N
OTES
:
• If any items are missing or damaged, notify your dealer
immediately.
•
Components may differ from one country to another.
C
AUTION
: The printer weights 17kg including the toner
cartridge and the tray. Use safe lifting and handling
techniques. If you need to move the printer, it should be
moved by two people. Use the lifting handles as shown in the
diagram (see page 1.3). Back injury could result if a single
person attempts to lift the printer.
2
Carefully remove all of the packing tape from the printer.
CD-ROM
*
* The CD-ROM contains the printer driver, the User’s Guide,
and the Adobe Acrobat Reader programme.
Network CD-ROM
**
**The Network CD-ROM and Network Quick Guide are only for
ML-3561N, ML-3561ND and ML-3562W.
Network Quick
Guide**
Power Cord
***
***The appearance of the power cord may differ depending on
your country’s specifications.
Setup Guide

Setting Up Your Printer
2.2
3
Pull the paper tray out of the printer and remove the
packing tape and the packing material inside of the tray.
Selecting a Location
Select a level, stable place with adequate space for air
circulation. Allow extra space for opening covers and trays.
The area should be well-ventilated and away from direct
sunlight or sources of heat, cold, and humidity. Do not set the
printer close to the edge of your desk or table.
Clearance Space
Front
: 482.6 mm
(enough space so that
trays can be opened
or removed)
Back
: 320 mm
(enough space to
allow opening of the
rear output tray)
Right
: 100 mm
(enough space for
ventilation)
Left
: 100 mm
(enough space for
ventilation)
320mm(12.6in)
482.6mm(19in)
100mm
(3.9in)
100mm
(3.9in)
Installing the Toner Cartridge
1
Open the top cover. Pull up on the handle to open the
cover.
2
Remove the starter toner cartridge from its bag.
C
AUTION
: Do not use sharp objects, such as a knife or
scissors, to open the toner cartridge package. They might
scratch the drum of the cartridge.
3
Locate the sealing tape at the end of the toner cartridge.
Carefully pull the tape completely out of the cartridge and
discard it.
N
OTES
:
• The sealing tape should be longer than 600 mm when
correctly removed.
• Holding the toner cartridge, pull the sealing tape straight to
remove it from the cartridge. Be careful not to cut the tape.
If this happens, you cannot use the toner cartridge.

Setting Up Your Printer
2.3
4
Hold the toner cartridge and lift up the handle part of the
toner cartridge. There is a flexible plastic holder. Remove
the holder out of the toner cartridge.
5
Gently shake the cartridge from side to side to distribute
the toner evenly inside the cartridge.
Thoroughly shaking the cartridge will assure maximum
copies per cartridge.
C
AUTIONS
:
• If toner gets on your clothing, wipe it off with a dry cloth and
wash clothing in cold water. Hot water sets toner into fabric.
• Do not touch the green surface, the OPC drum, on the front
of the toner cartridge with your hands or any other material.
• To prevent damage, do not expose the toner cartridge to
light for more than a few minutes. Cover it with a piece of
paper to protect it, if necessary.
6
Locate the cartridge slots inside the printer, one on each
side.
7
Grasp the handle and insert the cartridge in the printer
until it snaps into place.
8
Close the top cover. Make sure that the cover is securely
closed.
N
OTE
: When printing text at 5% coverage, you can expect a
toner cartridge life of approximately 12,000 pages (6,000
pages for the toner cartridge that is shipped with the printer).

Setting Up Your Printer
2.4
Loading Paper
The paper tray can hold a maximum of 500 sheets of 20lb plain
paper.
To load a stack of A4 or Letter-sized paper:
1
Pull open the paper tray and remove it from the printer.
2
Pull down the metal plate until it locks into position.
3
Squeeze the paper width guide and slide it to the desired
paper size marked at the bottom of the tray.
4
Fan the edges of the paper stack to separate the pages.
Then tap the stack on a flat surface to even it up.
5
Insert the paper stack into the paper tray
with the print
side down
.
You can load previously printed paper. The printed side
should be facing up with an uncurled edge at the top side.
If you experience problems with paper feed, turn the
paper around.
N
OTE
:
If you want load a different sized paper, you need to
adjust the paper guides. For details, see page 2.5.
6
Make sure not to overfill the tray and that all four corners
are flat in the tray and under the paper length guide
bracket, as shown below. Overfilling the tray may cause a
paper jam.

Setting Up Your Printer
2.5
7
Insert and slide the paper tray back into the printer.
Changing the Size of the Paper in the
Paper Tray
The tray is preset to Letter or A4 size, depending on your
country. To change the size, you need to adjust the paper
guides.
1
Push the back plate of the tray outwards completely so
that it can extend the length of the tray.
2
Squeeze the paper length guide and slide it to the correct
position for the paper size you are loading, which is
marked at the bottom of the tray.
3
Squeeze the paper width guide and slide it to the desired
paper size marked at the bottom of the tray.
N
OTES
:
• Do not push the paper width guide far enough to cause the
material to warp.
• If you do not adjust the paper width guide, it may cause
paper jams.
4
Load paper with the print side down. For details, see from
step 5 on page 2.4.

Setting Up Your Printer
2.6
Connecting a Printer Cable
For Local Printing
To print from your computer in a local environment, you need
to connect your printer to the computer with either a parallel
interface cable or a Universal Serial Bus (USB) cable.
If you are a Macintosh user, you can use only the USB cable.
N
OTE
: You only need to connect one of the cables mentioned
above. Do not use the parallel cable and USB cables at the
same time.
Using a Parallel Cable
N
OTE
: Connecting the printer to the parallel port of the
computer requires a certified parallel cable. You will need to
buy a IEEE1284 compliant cable that is 3 m or less in length.
1
Make sure that both the printer and the computer are
turned off.
2
Connect a parallel printer cable into the parallel connector
on the back of the printer.
Push the metal clips down to fit inside the notches on the
cable plug.
3
Connect the other end of the cable to the parallel interface
port on your computer, and tighten the screws.
See your computer’s User’s Guide, if you need help.
Using a USB Cable
N
OTE
: Connecting the printer to the USB port of the computer
requires a certified USB cable. You will need to buy a USB 2.0
compliant cable that is within 3 m in length.
1
Make sure that both the printer and the computer are
turned off.
2
Connect a USB printer cable into the USB connector on the
back of the printer.
3
Connect the other end of the cable to the USB port on your
computer.
See your computer’s User’s Guide, if you need help.
N
OTE
:
To print using the USB interface, you must be running
Windows 98/Me/2000/XP/2003 or Macintosh with the
OS 9.x
and G3 processor or OS 10.2.x later
.
For Network Printing
You can attach your printers to a network using an Ethernet
cable (UTP cable with RJ.45 connector).
The ML-3561N, ML-3561ND and ML-3562W come with a built-
in network interface card. The ML-3562W also has a network
antenna which allows you to use wireless LAN interface.
If you are a ML-3560 user, you need to install an optional
network interface card.
If you want to use the printer in both wired and wireless
network environments, you need to install an optional wired
and wireless network card to the ML-3560. For the ML-3561N,
ML-3561ND you can replace the network interface card to one
supporting the wired and wireless LAN interface.
For details about installing the network interface card, see
page 9.3.

Setting Up Your Printer
2.7
Using an Ethernet Cable
1
Connect one end of the Ethernet cable into the Ethernet
network port on the printer.
2
Connect the other end of the cable into a network LAN
connection.
See your computer’s User’s Guide, if you need help.
Using a Network Antenna
If you install a wired and wireless network card, you can use
your printer in a wireless environment by using a network
antenna.
For the ML-3560, ML-3561N, ML-3561ND you need to install an
optional wired and wireless network card. For details about
installing the wired and wireless network card, see page 9.3.
N
OTE
: After connecting the printer, you need to configure the
network parameters on the control panel. See page 8.1. You
can use the software supplied with the card. Refer to the
software User’s Guide.
To the network LAN
connection
Turning the Printer On
1
Connect one end of the supplied power cord into the power
receptacle on the back of the printer.
2
Connect the other end into a properly grounded AC outlet
and turn on the printer using the power switch.
To view your display text in another language, see
page 2.8.
C
AUTIONS
:
• The fuser area inside the rear output tray of your printer
becomes very hot when in use. Take care not to burn your
fingers when you access this area.
• Do not disassemble the printer with power on. If you do, you
may receive an electric shock.
Printing a Demo Page
Print a demo page to make sure that the printer is operating
correctly.
1
In ready mode, press the
Menu
button ( ) on the
control panel. You can see “Information” on the bottom
line of the display.
2
Press the
Enter
button ( ) to access the menu.
3
Press the scroll button ( or ) until you see “Demo
Page” on the bottom line.
4
Press the
Enter
button ( ).
A demo page prints out.

Setting Up Your Printer
2.8
Changing the Display Language
To change the language that is displayed on the control panel,
follow these steps:
1
In ready mode, press the
Menu
button ( ) on the
control panel until you see “Setup” on the bottom line of
the display.
2
Press the
Enter
button ( ) to access the menu.
3
Press the scroll button ( or ) until you see “LCD
Language” on the bottom line.
4
Press the
Enter
button ( ) to confirm the menu item.
5
Press the scroll button ( or ) to display the language
you want to use.
6
Press the
Enter
button ( ) to save the selection.
7
Press the
On Line/Continue
button ( ) to return to
ready mode.
Using the Toner Save Mode
The Toner Save mode allows the printer to use less toner on
each page. Activating this mode extends the life of your toner
cartridge and reduces your cost per page beyond what one
would experience in the normal mode, but it reduces print
quality. This setting is not available with the 1200 dpi setting.
There are three ways to enable the Toner Save mode:
Using the Control Panel Button
Press the
Toner Save
button ( ) on the control panel. The
printer must be in ready mode; the
On Line/Continue
button
( ) is on in green and “Ready” is shown on the display.
•If the
Toner Save
button backlight is on, the mode is
enabled and the printer uses less toner to print a page.
•If the
Toner Save
button backlight is off, the mode is
disabled and the printer prints in normal mode.
Using the Control Panel Menu
You can set the
Toner Save
item in the
Graphics
menu to turn
the Toner Save mode on or off.
For further details about using the control panel menu, see
page 3.3.
From the Software Application
You can set the Toner Save mode from the printer properties
window on your printer driver. For details, see the
Software
User’s Guide
.
Installing Printer Software
You must install software using the supplied CD-
ROM after you have set up your printer and
connected it to your computer. For details, see the
Software User’s Guide
.
The CD-ROM provides you with the following software:
If you are printing from Windows
You can install the following printer software using the CD-
ROM.
•
PCL printer driver
for Windows. Use this driver to take
full advantage of your printer’s features. See the
Software User’s Guide
for details about installing the
Samsung PCL printer driver.
•
PostScript Printer Description (PPD) file
for Windows
to allow installation of the PostScript driver.
To install the PostScript driver, you need to select
Custom
and put a check mark on the PostScript driver when you
install the software. For details, see the
Software User’s
Guide
.
•
SmartPanel
. Appears when printing errors occur. See the
Software User’s Guide
for details about installing the
SmartPanel program.
If you are printing in Linux
You can print from a Linux-based computer with your printer.
Go to the
Software User’s Guide
for information about
installing the Linux driver and printing from a Linux
environment.
If you are printing from a Macintosh
You can print from a Macintosh with your printer. Go to the
Software User’s Guide
for information about installing the
print software and printing from a Macintosh.

Using the Control Panel
3.1
3Using the Control Panel
This chapter describes how to use the printer’s control panel.
This chapter includes:
• Understanding the Control Panel
• Using Control Panel Menus
Understanding the Control
Panel
The control panel on the top right side of your printer has the
display and the eight buttons.
Display
See “Understanding Display Messages” on page 7.10 for a
complete listing of all printer messages.
Message Description
Ready
• The printer is on-line and ready to print.
• If you press the
On Line/Continue
button ( )
, the printer goes to off-line.
Offline
• The printer is off-line and cannot print.
• If you press the
On Line/Continue
button ( )
, the printer switches to on-
line.
Printing XXX
* xxx is the
current
emulation.
• The printer is printing.
• If you want to stop printing, press the
Cancel
button ( )
.
Sleeping...
• The printer is in the Power Save mode,
consuming less power. When a print job is
received from the computer, or if any
button is pressed, the printer switches to
on-line.
• To deactivate the Power Save mode or
change the power-saving time, see
page 3.7.
Display
: displays the
printer status and job
in progress.
Buttons

Using the Control Panel
3.2
Buttons
Button Description
On Line/
Continue
• Press to switch between on-line and off-line.
• In menu mode, press to return to ready mode.
You can check the printer status according to the
button backlight.
Green
On
The printer is on-line and
can receive data from the
computer.
Blinking
• When the backlight
slowly blinks, the printer
is receiving data from the
computer.
• When the backlight fast
blinks, the printer is
receiving and printing
data.
If you want to pause
printing, switch the printer
to off-line.
Orange
On
The printer has stopped
printing due to a major
error. Check the display
message. See page 7.10
for details on the meaning
of the error message.
Blinking
A minor error occurs and
the printer is waiting an
error to be cleared. Check
the display message. When
the problem is cleared, the
printer resumes printing. If
you want to ignore this
warning, press this button.
Off
• The printer is off-line and cannot
print.
• The printer is in the Power Save
mode. When data is received, it
switches to on-line automatically.
Menu
• Press to enter menu mode.
• In menu mode, press to scroll through the
menus.
Enter
In menu mode, press to select the displayed sub
menu item or to confirm the changed setting. You
can see the selected value marked with *.
Scroll
buttons
In menu mode, press to scroll through sub menu
items or setting options. Pressing
moves you to
the next option and pressing
sends you back to
the previous option.
Cancel • Press to cancel the current print job.
• In menu mode, press to return to ready mode.
Upper
Level
In menu mode, press to go back to the upper
menu level.
Toner
Save
Press to enable or disable the Toner Save mode.
• If the button backlight is on, the mode is
enabled and the printer uses less toner to print a
document.
• If the button backlight is off, the mode is
disabled and the printer will print in the normal
quality.
For more information on the Toner Save mode, see
page 2.8.
Button Description

Using the Control Panel
3.3
Using Control Panel Menus
A number of menus are available to make it easy for you to
change printer settings. The diagram on next column shows the
menus and all of the menu items available in each menu. The
items in each menu and the values you can select are described
in more detail in the tables beginning on page 3.4.
Accessing Control Panel Menus
You can control your printer from the printer’s control panel.
You can also set the control panel menus while the printer is in
use.
1
In ready mode, press the
Menu
button ( ) until you see
the menu you want on the bottom line of the display.
2
Press the
Enter
button ( ) to access the menu.
3
Press the scroll button ( or ) until the desired menu
item displays on the bottom line.
4
Press the
Enter
button ( ) to confirm the selected item.
5
If the selected menu item has sub menus, repeat steps 3
and 4.
6
Press the scroll button ( or ) until the desired setting
option displays on the bottom line, or enter the required
value.
7
Press the
Enter
button ( ) to save your input or
selection.
An asterisk (
*
) appears next to the selection on the
display, indicating that it is now the default.
8
To exit the menu, press the
Upper Level
button ( )
repeatedly, or the
Cancel
button ( ).
After 60 seconds of inactivity (no key being pressed), the
printer automatically returns to ready mode.
N
OTE
: Print settings made from the printer driver on a
connected computer override the settings on the control panel.
Overview of Control Panel Menus
The control panel menus are used to configure the printer. The
control panel provides access to the following menus:
EPSON/IBM/IBM
(See page 3.9.)
Font
Auto Wrap
Character Set
Character Tab..
LPI
Pitch
Network******
(See page 3.9.)
Config Network
Config TCP
IP Get Method
IP Address
Subnet Mask
Gateway
Config 802.11b
AppleTalk
Netware
Config Netware
IPX Frame Type
Reset Network
Default Set
Print Net CFG
PostScript
(See page 3.9.)
Print PS Error
*:Available when your printer is printing a file from an optional hard disk.
**: Available when there is a file stored in an optional hard disk.
***: Available when your printer has an optional hard disk.
****: Available when an optional duplex unit is installed in your printer.
*****: Available when an optional serial interface card is installed in your printer.
******: Available when a network card is installed in your printer. (ML-3561N, ML-3561ND or ML-3562W, or
ML-3560 with an optional network card)
Stored Job **
(See page 9.6.)
User Name
Job Name
Active Job *
(See page 9.6.)
User Name
Job Name
Information
(See page 3.4.)
Configuration
Menu Map
Demo Page
Stored Job List***
Event Log***
Usage Page***
Completed Job***
PS3 Font List
PCL Font List
EPSON Fonts
IBM Fonts
Paper
(See page 3.4.)
Tray Source
Media Size
Custom Width
Custom Height
Media Type
Tray Chaining
Graphics
(See page 3.6.)
Resolution
Image Enhance
Toner S ave
Density
Layout
(See page 3.5.)
Orientation
Duplex****
Duplex Margin****
Simplex Margin
Copies
Setup
(See page 3.7.)
Date & Time***
Fixed Overlay***
Sel. 1st. Form***
Sel. 2nd. Form***
LCD Language
Emulation
Power Save
Auto Continue
Jam Recovery
Altitude Adj.
Auto CR
Job Time Out
RS-232C*****
Maintenance
PCL
(See page 3.8.)
Typeface
Symbol
Lines
Pitch
Point Size
Courier
Printer
(See page 3.7.)
Default Set
Current Job

Using the Control Panel
3.4
Information Menu
This menu contains printer information pages that give details
about the printer and its configuration.
Item Explanation
Configuration The configuration page shows the printer’s
current configuration. See page 6.1.
Menu Map
The menu map shows the layout and
current settings of the control panel menu
items.
Demo Page The demo page allows you to check if your
printer properly performs printing.
Stored Job List The list shows the file list stored in the
optional hard disk.
Event Log
The Event Log page lists the errors
occurring when you are using the printer.
See page 6.1.
Usage Page
The Usage Page contains the total number
of pages printed by person or group. This
page can be used for cost accounting. See
page 6.1.
Completed Job
The Completed Job page shows the list of
completed print jobs. The list contains up
to 50 files from the latest print jobs.
PS3 Font List
PCL Font List
EPSON Fonts
IBM Fonts
The font sample list shows all of the fonts
currently available in the selected
language.
Paper Menu
Use this menu to define all settings relating to print material
input and output, as well as the specific print material you are
using with your printer.
(*: the default setting)
Item Explanation
Tray Source
Using this item, you can set the tray you will
use.
• If you select
Auto Select
, the printer can
automatically determine the source.
• Select
MP Tray
or
Manual Tray
to use the
Multi-purpose Tray. If you select
Manual
Tray
, you need to press the
On Line/
Continue
button each time you print a
page.
•The
Tray2
item is available only when the
optional Tray2 is installed.
Media Size
Select the paper size currently loaded in the
tray.
Custom Width
Select the paper size currently loaded in the
tray. This menu is shown when
Media Size
value is set up by
Custom Size
.
•
Custom Width
: Set the custom width from
76 to 216 mm.
Custom
Height
Select the paper size currently loaded in the
tray. This menu is shown when
Media Size
value is set up by
Custom Size
.
•
Custom Height
: Set the custom height
from 127 to 356 mm.
Values: Auto Select*, Tray1, MP Tray,
Tray2 , Manual Tray
Values: Letter, Legal, A4, Executive, JIS B5,
ISO B5, No. 10 Env., Monarch Env., DL Env.,
C5 Env., C6 Env., US Folio, A5, A6, Custom ,
Oficio
* Letter for USA, A4 for Europe and Asia
Values: A4:210 mm/ Letter:215 mm
* Letter for USA, A4 for Europe and Asia
Values: A4:297 mm/ Letter:279 mm
* Letter for USA, A4 for Europe and Asia

Using the Control Panel
3.5
Media Type
The Media Type setting lets you specify the type
of print material you are using to get the best
result.
•
Plain Paper
: Select for plain paper.
•
Thick
: Select for thick paper
•
Thin
: Select for thin paper
•
Bond
: Select for thick paper.
•
Color Paper
: Select for colored paper.
•
Card Stock
: Select for card stocks.
•
Labels
: Select for labels.
•
Transparency
: Select for transparencies.
•
Envelope
: Select for envelops.
•
Preprinted
: Preprinted is for paper with
something else printed on it, such as
letterhead.
Tray Chaining
When you select any other value except
Auto
Select
from
Tray Source
and the selected
tray is empty, the printer automatically prints
from other trays.
If this menu item is set to
Off
, the
On Line/Continue
button backlight blinks in
orange and the printer doesn’t work until you
insert paper into the specified tray.
Item Explanation
Values: Off*, Plain Paper, Thick, Thin, Bond,
Color Paper, Card Stock, Labels,
Transparency, Envelope, Preprinted
Values: Off, On*
Layout Menu
Use the
Layout
menu to define all settings relating to output.
(*: the default setting)
Item Explanation
Orientation
Choose the default orientation of print image
on the page.
Duplex
To print on both sides of paper, choose the
binding edge as follows.
•
Long Edge
: Flip on long edge. Prints
pages to read like a book.
•
Short Edge
: Flip on short edge. Prints
pages to read by flipping over like a note
pad.
Select
Off
to print on one side of paper.
N
OTE
: This menu item is available only
when you install an optional duplex unit.
Values: Portrait*, Landscape
Portrait Landscape
Values: Off*, Long Edge, Short Edge
Long Edge in the
Portrait orientation Long Edge in the
Landscape orientation
25
3
2
53
2
5
3
25
3
Short Edge in the
Landscape orientation
Short Edge in the
Portrait orientation

Using the Control Panel
3.6
Duplex Margin
In this menu, you can set the margin of print
materials for double-sided printing. You can
increase or decrease the value in 0.1 mm
increments.
•
Top Margin
: Set the top margin, from 0.0
to 9.9 mm.
•
Left Margin
: Set the left margin, from 0.0
to 9.9 mm.
•
Short Binding
: Set the bottom margin of
the rear side for short binding, from 0.0 to
22 mm.
•
Long Binding
: Set the right margin of the
rear side for long binding, from 0.0 to 22
mm.
N
OTE
:
This menu item is available only
when you install an optional
duplex unit
.
Simplex
Margin
Set the margin of print materials for one-
sided printing. You can increase or decrease
the value in 0.1 mm increments.
•
Top Margin
: Set the top margin, from 0.0
to 250 mm.
•
Left Margin
: Set the left margin, from 0.0
to 164 mm.
Copies
Set the default number of copies by selecting
any number from 1 to 999.
Item Explanation
Values: Top/Left:5.0* , Short/Long: 0*
Values: 0.0*
Values: 1* ~ 999
Graphics Menu
Use the
Graphics
menu to change settings affecting the quality
of the printed characters and images.
(*: the default setting)
Item Explanation
Resolution
Specify the number of dots printed per inch
(dpi). The higher the setting, the sharper the
clarity of printed characters and graphics.
• Select
300dpi-Draft
to print a draft
document.
• If your print jobs are mostly text, select
600dpi-Normal
for the highest quality
output.
• Select
1200dpi-Best
when your job
contains bitmapped images, such as
scanned photos or some business graphics,
that will benefit from enhanced line
screening.
Image
Enhance
This item enhances the print quality.
•
Normal
: Doesn’t enhance the quality.
•
Image Enhance
: Enhances bitmap
images, like scanned pictures.
•
Text Enhance
: Enhances letters and
simple figures.
Toner Save To get the most from your toner supply, set
this menu to
Off
. If you set this menu to
On
,
print quality may be reduced.
Density You can lighten or darken the print on the
page by changing the toner density setting.
The
Medium
setting usually produces the
best result. Use the
Light
toner density
setting to save toner.
Values: 300dpi-Draft, 600dpi-Normal*,
1200dpi-Best
Values: Normal, Image Enhance, Text
Enhance*
Values: Off*, On
Values: Light, Medium*, Dark

Using the Control Panel
3.7
Printer Menu
This menu allows you to reset the printer settings or cancel the
current job.
Setup Menu
Use the
Setup
menu to configure a variety of printer features.
(*: the default setting)
Item Explanation
Default Set This menu item allows you to restore the
printer’s factory default settings.
Current Job You can cancel the current print job and
remove it from the printer buffer.
Item Explanation
Date & Time
Fixed Overlay
Sel. 1st. Form
Sel. 2nd. Form
For details, see “Using the Hard Disk” on
page .5.
LCD
Language The LCD Language setting determines the
language of the text that appears on the
control panel display and information printing.
Emulation The printer language defines how the
computer communicates with the printer.
If you select
Auto
, your printer can change
the printer language automatically.
Power Save When the printer does not receive data for an
extended period of time, power consumption
is automatically lowered. You can set how long
the printer waits before going to the power
save state.
Values: English*, German, French, Italian,
Spanish
Values: Auto*, PCL, HEXDUMP, EPSON,
PS3, IBM ProPrint
Values: Off, 5 Minutes*, 10 Minutes,
15 Minutes, 30 Minutes, 45 Minutes,
60 Minutes
Auto
Continue
This item determines whether or not the
printer continues printing when it detects the
paper unmatched to your paper setting.
•
Off
: If the paper mismatch occurs, the
message will remain on the display and the
printer will remain off-line until you insert
the correct paper.
•
On
: If the paper mismatch occurs, an error
message will display. The printer will go
offline for 30 seconds and automatically
clear the message and continue printing.
Jam Recovery
This item determines how the printer behaves
when a paper jam occurs.
•
Off
: The printer does not reprint pages.
Printing performance might be increased
with this setting.
•
On
: The printer automatically reprints
pages after you clear the paper jam.
Altitude Adj.
You can optimize print quality depending on
the air pressure, such as in a high ground.
Auto CR
This item allows you to append the required
carriage return to each line feed.
Refer to the following samples:
Job Time Out
You can set the time length the printer waits
before printing the last page of a print job that
does not end with a command to print the
page.
When a print time-out occurs, the printer
prints the page in the print buffer.
Item Explanation
Values: Off, On*
Values: Off*, On
Values: Low*, High
Values: LF*, LF+CR
LF LF+CR
AA
BB
AA
BB
Values: 0 ~ 1800 sec *15 sec

Using the Control Panel
3.8
PCL Menu
This menu sets the PCL emulation configuration. You can set
the font type, symbol type, lines per page, and point size.
(*: the default setting)
RS-232C
This item is available only if the optional serial
interface card is installed in your printer. For
details, see page 9.3.
•
BAUD Rate
: Lets you select the rate at
which data is being sent to or from your
computer using the serial communication.
•
Robust XON
: Turns use of XON/OFF of
serial communication control on or off.
When this item is set to
On
, the printer
sends a continuous stream of XONs to the
computer to indicate that the serial port is
ready to receive more data.
Maintenance
This item allows you to maintain the toner
cartridge.
•
OPC Cleaning
: Cleans the OPC drum of
the cartridge and produces a cleaning sheet
with toner debris on it.
•
Fuser Cleaning
: Cleans the fuser unit
inside of the printer and produces a cleaning
sheet with toner debris on it.
•
Remain Toner
:
This item allows you to
check how much toner are left in the
cartridge.
Item Explanation
Typeface
You can select the standard font to be used in PCL
emulation.
•PCL1~PCL7’s interval between letters is fixed,
and PCL8~PCL45’s interval is proportional to
the font type and point size. You can adjust the
font size of PCL1~PCL7 using the
Pitch
item,
and PCL8~PCL45 can do using
Point Size
item.
• PCL46~PCL54’s interval and point size are
fixed.
Symbol
This item selects the symbol to be used in PCL
emulation. The symbol is the group of numbers,
marks, and special signs being used when
printing letters.
Item Explanation
Values: PCL1* ~ PCL68
Values: ROMAN8 ~ PCCYRILLIC *PC8
Lines
This item allows you to set vertical spacing from 5
to 128 lines for the default paper size. The lines
may differ according to the paper size and
printing orientation.
Pitch
When you select one between PCL1 and PCL7
from the
Typeface
menu, you can determine the
font size by setting the number of characters that
will print in one horizontal inch of type. The
default value, 10 is the best size.
Point Size
When you select one between PCL8 and PCL45
from the
Typeface
menu, you can determine the
font size by setting the height of the characters in
the font.
Courier
This item lets you select the version of Courier
font to use.
Item Explanation
Values: 5 ~ 128 *60 (Letter), 64 (A4)
Values: 0.44 ~ 99.99 (0.01 unit) *10
Values: 4.00 ~ 999.75 (0.25 unit) *12
Values: Regular*, Dark

Using the Control Panel
3.9
PostScript Menu
This menu provides you with the Print PS Error menu item.
(*: the default setting)
EPSON/IBM Menu
This menu sets the EPSON emulation configuration.
(*: the default setting)
Item Explanation
Print PS
Error
You can select whether or not your printer
prints an error list when a PS error occurs.
•Select
On
to print PS 3 emulation errors. If an
error occurs, the job stops processing, the error
message prints, and the printer flushes the job.
• If this menu is set to
Off
, the job is flushed
without an indication of the error.
Item Explanation
Font
You can select the standard font will be used in
EPSON emulation.
Auto Wrap
This item determines whether or not the printer
automatically performs line feed when the data
overflows the printable area of the print material.
Character
Set
This item
allows you to select a character set of
the desired language
.
Character
Tab.
This item
selects the character set.
LPI
You can
set the number of lines printed in one
vertical inch.
Values: Off*, On
Values: SANSERIF*, ROMAN
Values: On*, Off
Values: USA*, FRANCE, GERMANY, UK,
DENMARK1, SWEDEN, ITALY, SPAIN1, JAPAN,
NORWAY, DENMARK2, SPAIN2, LATIN
Values: ITALIC, PC437US*, PC850
Values: 6*, 8
Network Menu
This menu lets you configure the network interface card
installed in your printer. You can upgrade the firmware of the
network interface card and print a configuration page.
N
OTE
: This menu only appears when a network card is
installed (ML-3561N, ML-3561ND or ML-3562W, or ML-3560
with an optional network card).
(*: the default setting)
Pitch
You can determine the font size by setting the
number of characters that will print in one
horizontal inch of type.
Item Explanation
Config
Network
Set whether or not you configure network
values.
If you select
Yes
, the following options are
available:
Config TCP
,
Config 802.11b
,
AppleTalk
, and
Netware
.
Config TCP
Select whether you set the IP address item
or not.
If you select
Yes
, you can configure the IP
address.
If you select
Yes
, the
IP Get Method
option
appears on the display. You can select how to
get the IP address.
IP Get
Method
You can set this item only when you set
Config TCP
to
Yes
.
•
BOOTP
: The BOOTP server allots the IP
address to you automatically.
•
DHCP
: The DHCP server allots the IP
address to you automatically.
•
Static
: You can enter IP address,
subnetmask, and gateway manually.
Item Explanation
Values: 10*, 12, 17.14, 20
Values: Yes, No*
Values: Yes, No*
Values: Static*, BOOTP, DHCP

Using the Control Panel
3.10
IP Address
You can select this item only when you set
IP
Get Method
to
Static
. This item lets you
enter the IP address manually. Press the scroll
button to set the value of the 1st byte between
0 and 255, and then press the
Enter
button.
Set the value for the 2nd, 3rd, and 4th byte
the same way.
Subnet Mask
You can set this item only when you set
IP
Get Method
to
Static
. This item lets you
enter the subnet mask manually. Press the
scroll button to set the value of the 1st byte
between 0 and 255, and then press the
Enter
button.
Set the value for the 2nd, 3rd, and 4th bytes in
the same way.
Gateway
You can set this item only when you set
IP
Get Method
to
Static
. This item lets you
enter the gateway manually. Press the scroll
button to set the value of the 1st byte between
0 and 255, and then press the
Enter
button.
Set the value for the 2nd, 3rd, and 4th byte in
the same way.
Config
802.11b
Configure the Wireless Network
environments.
If you select
Yes
, the following options are
available :
SSID
,
Operation Mode
,
Channel
,
Authentication
,
Encryption
,
Using Key
,
Key Type
, and
Key1
~
Key4
.
See “Configuring the Wireless Network” on
page 8.4
N
OTE
: This menu only appears when an
optional wireless network interface card has
been installed in ML-3560, ML-3561N or ML-
3561ND. The ML-3562W comes with a built-
in wired and wireless network card.
AppleTalk
This item lets you select whether or not you
use the AppleTalk protocol. Select
On
to use
the protocol.
Item Explanation
Values: Yes, No*
Values: On*, Off
Netware
This item selects whether you use the Netware
protocol.
If you select
On
, you can access the Config
Netware menu item.
In the
Config Netware
menu, you can
specify the frame type parameter used on your
network.
Config
Netware
You can set this item only when you set
Netware
to
On
. This item lets you select
whether or not you set the frame type
parameter.
Select
Yes
to select the frame
type.
If you select
Yes
, the
IPX Frame Type
option appears on the display.
IPX Frame
Type
You can select this item only when you set
Config Netware
to
Yes
. This item lets you
select the IPX frame type.
•
Auto
: You can set the frame type
automatically.
•
EN_8023
: Select this value to use the IEEE
802.3 frame type.
•
EN_II
: Select this value to use the
ETHERNET II frame type.
•
EN_8022
: Select this value to use the IEEE
802.2 frame type.
•
EN_SNAP
: Select this value to use the SNAP
frame type.
Reset
Network
This item reboots the network interface card.
Default Set
This item performs a simple reset and
restores the factory default settings for the
network configuration.
This setting will only
take effect after you have reset the printer.
Print Net CFG
This item print a page showing the network
parameters you set.
Item Explanation
Values: On*, Off
Values: Yes, No*
Values: Auto*, EN_8023, EN_II, EN_8022,
EN_SNAP

Using Print Materials
4.1
4Using Print Materials
This chapter will help you understand types of paper you can
use with your printer and how to properly load paper in the
different paper trays for the best print quality.
This chapter includes:
• Choosing Paper and Other Materials
•Loading Paper
• Selecting an Output Location
• Printing on Special Print Materials
Choosing Paper and Other
Materials
You can print on a variety of print materials, such as plain
paper, envelopes, labels, transparencies, and so on. See “Paper
Specifications” on page 10.2. To get the best possible print
quality, use only high-quality, copier-grade paper.
When you choose print materials, consider the following:
•
Desired outcome
: The paper you choose should be
appropriate for the project.
•
Size
: You can use any size paper that fits easily within
the paper adjusters of the paper tray.
•
Weight
: Your printer supports paper weight as follows:
-16~28 lbs (60~105 g/m
2
) bond for the standard tray or
optional Tray2
-16~43 lbs (60~163 g/m
2
) bond for the Multi-purpose Tray
•
Brightness
: Some papers are whiter than others and
produce sharper, more vibrant images.
•
Surface smoothness
: The smoothness of the paper
affects how crisp the printing looks on the paper.
C
AUTION
: Using a material that does not conform to the
specifications listed on page 10.2 can cause problems that
may require service. This service will not be covered by the
warranty or service agreements.
Sizes and Capacities
Guidelines for Paper and Special
Materials
When selecting or loading paper, envelopes, or other special
materials, keep these guidelines in mind:
• Attempting to print on damp, curled, wrinkled, or torn
paper can cause paper jams and poor print quality.
• Use cut-sheet paper only. You cannot use multi-part
paper.
• Use only high-quality, copier grade paper for the best
print quality.
• Do not use paper with irregularities, such as tabs or a
staples.
• Do not attempt to load any tray during printing, and
never overfill the tray. This could cause a paper jam.
• Avoid paper with embossed lettering, perforations, or a
texture that is too smooth or too rough.
• Colored paper should be of the same high quality as
white photocopy paper. The pigments must be able to
withstand the printer’s fusing temperature of 383°F
(195°C) for 0.1 seconds without deteriorating. Do not use
paper with a colored coating that was added after the
paper was produced.
Size
Input Source/Capacity
*
* Depending on paper thickness, maximum capacity may be
reduced.
Tray1 or
optional
Tray2
Multi-
purpose
Tray
Manual
Feed
Plain Paper
500 100 1
Envelopes
-101
Labels
**
** If you are experiencing excessive jamming, feed one sheet
at a time through the Multi-purpose Tray.
-251
Transparencies**
-501
Card stocks**
-101
Bond**
-101

Using Print Materials
4.2
• Preprinted forms must be printed with nonflammable,
heat-resistant ink that does not melt, vaporize, or release
hazardous emissions when subjected to the printer’s
approximately 383°F (195°C) fusing temperature for 0.1
seconds.
• Store paper in its ream wrapper until you are ready to
use it. Place cartons on pallets or shelves, not on the
floor.
• Do not place heavy objects on top of the paper, whether
it is packaged or unpackaged.
• Keep paper away from moisture, direct sunlight, or other
conditions that can cause it to wrinkle or curl.
N
OTE
:
Do not use carbonless paper or tracing paper. They are
unstable at the fusing temperature and can give of fumes, or
cause damage to the printer.
Loading Paper
Proper paper loading helps prevent paper jams and ensure
trouble-free printing. Do not remove the paper tray while a job
is printing. Doing so may cause a paper jam. See “Sizes and
Capacities” on page 4.1 for acceptable paper size and
capacities for each tray.
The paper level indicator on the front of the paper tray shows
the amount of paper currently left in the tray. When the tray is
empty, the indicator of the bar is completely lowered.
Paper full Paper empty
Using the Standard Tray or the
Optional Tray
Use the print material you use for the majority of your print
jobs in the standard tray. The standard tray can hold a
maximum of 500 sheets of 20lb paper.
You can purchase an optional paper tray (Tray2) and attach it
below the standard tray to load an additional 500 sheets of
paper. See page 9.8 for more information about installing the
optional Tray2.
To load paper, pull open the paper tray and load paper with the
print side down. For details about loading paper in the standard
tray or optional Tray2, see “Loading Paper” on page 2.4.
Using the Multi-purpose Tray
The Multi-purpose Tray is located in the front of your printer. It
can be closed when not in use, making the printer more
compact.
The Multi-purpose Tray can hold several sizes and types of
material, such as transparencies, cards, and envelopes. You
may also want to use the Multi-purpose Tray for single page
print jobs on letterheads, colored paper for use as separator
sheets, or other special materials that you do not normally keep
in the paper tray. You can load approximately 100 sheets of
plain paper, 10 envelopes, 50 transparencies, 10 card stocks,
or 25 labels at a time.
Standard Tray
Optional Tray2
Multi-purpose Tray

Using Print Materials
4.3
• Load only one size of print material at a time in the
Multi-purpose Tray.
• To prevent paper jams, do not add paper when there is
still paper in the Multi-purpose Tray. This also applies to
other types of print materials.
• Print materials should be loaded face up with the top
edge going into the Multi-purpose Tray first, and be
placed on the center of the tray.
• Do not place objects on the Multi-purpose Tray. Also avoid
pressing down or applying excessive force on it. The tray
may fall apart from the printer.
To load paper in the Multi-purpose Tray:
1
Pull the Multi-purpose Tray down towards you.
2
Pull the extender to extend the Multi-purpose Tray to hold
longer paper.
3
If you are using paper, flex or fan the edge of the paper
stack to separate the pages before loading.
For transparencies, hold them by the edges and avoid
touching the print side. Oils from your fingers can cause
print quality problems.
4
Load the print material on the center of the tray
with the
print side up
.
If you want to print on previously printed paper from the
Multi-purpose Tray, the printed side should be facing down
with an uncurled edge to the printer. If you experience
problems with paper feeding, turn the paper around.
N
OTE
: Make sure that you have not loaded too much print
material. The print material buckles if you load a stack that is
too deep or if you push it in too far.
5
Squeeze the paper width guide and slide it to the edge of
the print material without causing it to bend.
Now, the display on the control panel prompts you to
confirm the paper size in the Multi-purpose Tray.

Using Print Materials
4.4
N
OTE
: Your printer cannot automatically detect the size of
paper loaded in the Multi-purpose Tray. Configuring the Multi-
purpose Tray with the correct paper size allows you to select
paper by size rather than paper source when you print from
your software application. You do not have to check which
paper is loaded in the Multi-purpose Tray before printing.
6
Press the scroll button ( or ) until the size of paper
you loaded appears on the bottom line of the display.
7
Press the
Enter
button ( ). Now, you are ready to print.
8
When you print a document, set the paper source and type
in the software application. For details, see the
Software
User’s Guide
.
For information about setting on the control panel, see
page 3.3.
9
After printing, put the extender back to its place.
10
Close the Multi-purpose Tray.
Using the Manual Feed Mode
You can manually load a sheet of print material in the Multi-
purpose Tray if you select
Manual Feed
in the
Source
option
from the
Paper
tab when you change print settings to print a
document. For details about changing print settings, see the
Software User’s Guide
.
Manually loading paper can be
helpful when you want to check the print quality after each
page is printed.
This loading procedure is almost the same as the procedure for
loading in the Multi-purpose tray, except you load paper sheet-
by-sheet in the tray, send print data to print the first page, and
press the
On Line/Continue
button ( ) on the control panel
to print each following page.
1
Load a sheet of print material on the center of the Multi-
purpose Tray
with the print side up
.
2
Squeeze the paper width guide and slide it to the edge of
the print material without causing it to bend.
3
When you print a document, set the paper source to
Manual Feed
and select the appropriate paper size and
type
in the software application.
For details, see the
Software User’s Guide
.
4
Print a document.
The display shows a message prompting you to load paper
and press the
On Line/Continue
button ( ).
5
Press the
On Line/Continue
button ( ).
The printer picks up the print material and prints. After
one page is printed, the message appears again.
N
OTE
: If you do not press the button, after a pause the
printer will automatically pick the print material.
6
Insert the next sheet into the Multi-purpose Tray and press
the
On Line/Continue
button ( ).
Repeat this step for every page to be printed.

Using Print Materials
4.5
Selecting an Output Location
The printer has two output locations; the rear output tray (face
up) and the top output tray (face down).
To use the top output tray, make sure that the rear output tray
is closed. To use the rear output tray, open it.
N
OTES
:
• If paper coming out of the top output tray has problems,
such as excessive curl, try printing to the rear output tray.
• To avoid paper jams, do not open or close the rear output
tray while the printer is printing.
Printing to the Top Output Tray
(Face
down)
The top output tray collects paper face down, in the order in
which the sheets were printed. The tray should be used for
most print jobs.
N
OTE
:
• If you continuously print many pages, the surface of the
output tray may become hot. Be careful not to touch the
surface, especially for children.
• The top output tray can hold up to 250 sheets of paper.
Top output tray
Rear output tray
Printing to the Rear Output Tray
(Face up)
The printer always prints to the rear output tray if it is open.
Paper comes out of the printer face up, with the last page on
top.
Printing from the Multi-purpose Tray to the rear output tray
provides the
straight paper path
. Opening the rear output
tray might improve the output quality with the following:
• over 100 sheets of paper continuously
•envelopes
•labels
• small custom-sized paper
•postcards
• paper lighter than 60 g/m2 (16 lb) or heavier than 105 g/
m2 (28 lb)
• transparencies: some special transparencies may have
stacking problem by curl. In that case, please use the top
output tray (face down).
To open the rear output tray:
1
Open the rear door by pulling it down. The cover functions
as the output tray.
C
AUTION
:
The fusing area inside the rear output tray of your
printer becomes very hot when in use. Take care not to burn
your fingers when you access this area.

Using Print Materials
4.6
2
Pull the extender to extend the output tray to its full-
length position to hold longer paper.
3
If you do not want to stack the printed pages on the rear
output tray, slide the extender to its place and close the
tray. The pages will stack on the top output tray.
N
OTE
: The rear output tray can hold up to 100 sheets of
paper. If the tray is overloaded with printed pages, it may fall
from the printer. Remove the pages so that the tray is not
overloaded.
Printing on Special Print
Materials
Printing on Envelopes
Guidelines
• Only use envelopes recommended for laser printers. Before
loading envelopes in the Multi-purpose Tray, make sure that
they are undamaged and are not stuck together.
• Load envelopes into the Multi-purpose Tray only.
• Do not feed stamped envelopes.
• Never use envelopes with clasps, snaps, windows, coated
lining, or self-stick adhesives. These envelopes may severely
damage the printer.
1
Open the Multi-purpose Tray and pull the extender.
2
Open the rear output tray and pull the extender.
3
Flex or fan the edge of the envelope stack to separate
them before loading.
4
Load the envelopes into the Multi-purpose Tray
with the
flap side down
. The stamp area is
on the left side
and
the end of the envelope
with the stamp area enters the
printer first
.

Using Print Materials
4.7
5
Squeeze the paper width guide and slide it to the edge of
the envelope stack without causing it to bend.
6
When you print, set the paper source, type, and size
properly in the software application. For details, see the
Software User’s Guide
.
For details about setting on the control panel, see
page 3.3.
7
After printing, close the Multi-purpose Tray and the rear
output tray.
Printing on Labels
1
Open the Multi-purpose Tray and pull the extender.
Guidelines
• Only use labels recommended for laser printers.
• Verify that the labels’ adhesive material can tolerate fusing
temperature of 195°C (383°F) for 0.1 second.
• Make sure that there is no exposed adhesive material
between the labels. Exposed areas can cause labels to peel
off during printing, which can cause paper jams. Exposed
adhesive can also cause damage to printer components.
• Never print on the same sheet of labels more than once, or
print on a partial sheet of labels.
• Do not use labels that are separating from the backing sheet
or are wrinkled, bubbled, or damaged in any way.
• To prevent labels from sticking together, do not let the
printed label sheets stack up as they are printed out.
2
Open the rear output tray and pull the extender.
3
Load labels into the
Multi-purpose Tray
with the print
side up
. Adjust the guide to fit the width of the labels.
4
When you print, set the paper source, type, and size
properly in the software application. For details, see the
Software User’s Guide
.
For details about setting on the control panel, see
page 3.3.
5
After printing, close the Multi-purpose Tray and the rear
output tray.

Using Print Materials
4.8
Printing on Transparencies
1
Open the Multi-purpose Tray and pull the extender.
2
Open the rear output tray and pull the extender.
3
Load transparencies in the
Multi-purpose Tray
with the
print side up
, and
the top with the adhesive strip
Guidelines
• Only use transparencies recommended for use in laser
printers.
• Ensure that transparencies are not wrinkled, curled, or have
any torn edges.
• Hold the transparencies by the edges and avoid touching the
print side. Oils from your fingers can cause print quality
problems.
• Be careful not to scratch or leave fingerprints on the print
side.
entering the printer first
. Adjust the guide to fit the
width of the transparencies.
4
When you print, set the paper source, type, and size
properly in the software application. For details, see the
Software User’s Guide
.
For details about setting on the control panel, see
page 3.3.
5
After printing, close the Multi-purpose Tray and the rear
output tray.
N
OTES
:
• If you print on thin transparencies to the rear output tray,
they can be curled. In this case, use the top output tray. If
the problem persists, check if your transparencies meets the
printer’s specifications.
• To prevent transparencies from sticking, do not let the
printed sheets stack up as they are printed out.
• Place transparencies on a flat surface after removing them
from the printer.
Printing on Preprinted Paper
Preprinted paper is paper that has some type of printing on it
before it is sent through the printer (paper that has a
preprinted logo at the top of the page, for example).
Guidelines
• Letterheads must be printed with heat-resistant ink that will
not melt, vaporize, or release hazardous emissions when
subjected to the printer’s fusing temperature of 383 °F (195
°C) for 0.1 second.
• Ink on letterheads must be non-flammable and should not
adversely affect printer rollers.
• Forms and letterheads should be sealed in a moisture-proof
wrapping to prevent changes during storage.
• Before you load preprinted paper, such as forms and
letterheads, verify that the ink on the paper is dry. During
the fusing process, wet ink can come off preprinted paper,
reducing print quality.

Using Print Materials
4.9
1
Load letterheads into the tray you want to use, as shown
in the figures below. Adjust the guides to fit the width of
the paper stack.
2
When you print, set the paper source, type, and size
properly in the software application. For details, see the
Software User’s Guide
.
For details about setting on the control panel, see
page 3.3.
Printing on Card Stock or Custom-
sized Materials
Postcards, 3.5 by 5.83 in. (index) cards, and other custom-
sized materials can be printed with your printer. The minimum
size is 76 by 127 mm (3 by 5 in.) and the maximum size is 216
by 356 mm (8.5 by 14 in.).
1
Open the Multi-purpose Tray and pull the extender.
2
Open the rear output tray and pull the extender.
Guidelines
• Always insert the short-edge into the Multi-purpose Tray
first. If you want to print in landscape mode, make this
selection through your software. Inserting paper long-edge
first may cause a paper jam.
• Do not load more than 10 cards into the Multi-purpose Tray
at a time.
• Do not print on media smaller than 76 mm (3 in.) wide or
127 mm (5 in.) long.
• In the software application, set margins at least 6.4 mm
(0.25 in.) away from the edges of the material.
Load with the design face
down, bottom edge
towards the printer.
Load with the design
face up, top edge
towards the printer.
3
Load print material in the
Multi-purpose Tray
with the
print side up and short edge first
. Adjust the guide to
fit the width of the material stack.
4
When you print, set the paper source, type, and size
properly in the software application. For details, see the
Software User’s Guide
.
For details about setting on the control panel, see page
page 3.3.
5
After printing, close the Multi-purpose Tray and the rear
output tray.

Basic Printing
5.1
5Basic Printing
This chapter explains common printing tasks.
This chapter includes:
• Printing a Document
• Canceling a Print Job
Printing a Document
This printer allows you to print from various Windows
applications, a Macintosh computer, or a Linux system. The
exact steps for printing a document may vary depending on the
application you use.
For details about printing, see the
Software User’s Guide
.
Canceling a Print Job
If the print job is waiting in a print queue or print spooler, such
as the printer group in Windows, delete the job as follows:
1
Click the Windows
Start
button.
2
For Windows 98SE/NT 4.0/2000/Me, select
Settings
and
then
Printers
.
For Windows XP/2003, select
Printers and Faxes
.
3
Double-click the
Samsung ML-3560 Series PCL6
or
Samsung ML-3560 Series PS
icon.
4
From the
Document
menu, select
Cancel Printing
(Windows 98SE/Me) or
Cancel
(Windows NT 4.0/2000/
XP/2003).
NOTE
: You can access this window simply by double-clicking
the printer icon at the bottom right corner of the Windows
desktop.
You can also cancel the current job by pressing the
Cancel
button ( ) on the control panel of your printer.

Maintaining Your Printer
6.1
6Maintaining Your
Printer
This chapter provides information for maintaining your printer
and the toner cartridge, as well as suggestions for high-quality
and economical printing.
This chapter includes:
• Printing a Configuration Page
• Maintaining the Toner Cartridge
• Replacing Transfer Roller
• Replacing Pickup Roller
• Replacing Pickup Pad
• Replacing Fuser Roller
• Cleaning the Printer
• Consumables and Replacement Parts
Printing Information Pages
From the printer’s control panel, you can print pages that give
detailed information about the printer. They can be help you
maintain your printer.
Printing a Configuration Page
You can print a configuration page from the printer’s control
panel. Use the configuration page to view the current settings,
to help troubleshoot problems, or to verify the installation of
optional accessories, such as memory, optional tray, hard disk,
or duplex unit.
To print a configuration page:
1
In ready mode, press the
Menu
button ( ) on the
control panel until you see “Information” on the bottom
line of the display.
2
Press the
Enter
button ( ) to access the menu.
3
Press the
Enter
button ( ) when “Configuration”
displays on the bottom line.
A configuration page prints out.
Printing Event Log Page
This page contains a log of the errors. You can print this page
only when an optional hard disk is installed in your printer.
To print an event log page:
1
In ready mode, press the
Menu
button ( ) on the
control panel until you see “Information” on the bottom
line of the display.
2
Press the
Enter
button ( ) to access the menu.
3
Press the scroll button ( or ) until “Event Log”
displays on the bottom line.
4
Press the
Enter
button ( ).
The Event Log Page prints out.
Printing Usage Page
This page shows the total number of pages printed up to the
current time by person or group. It is useful for cost accounting.
You can print this page only when an optional hard disk is
installed in your printer.
To print a usage page:
1
In ready mode, press the
Menu
button ( ) on the
control panel until you see “Information” on the bottom
line of the display.
2
Press the
Enter
button ( ) to access the menu.
3
Press the scroll button ( or ) until “Usage Page”
displays on the bottom line.
4
Press the
Enter
button ( ).
The Usage Page prints out.

Maintaining Your Printer
6.2
Maintaining the Toner Cartridge
Toner Cartridge Storage
To get the maximum results from a toner cartridge, keep the
following guidelines in mind:
• Do not remove the toner cartridge from its package until
ready for use.
• Do not refill the toner cartridge.
The printer warranty
does not cover damage caused by using a refilled
cartridge.
• Store toner cartridges in the same environment as the
printer.
• To prevent damage to the toner cartridge, do not expose
it to light for more than a few minute.
Expected Cartridge Life
The life of a toner cartridge depends on the amount of toner
that your print jobs require. When printing text at 5%
coverage, a new toner cartridge lasts an average of 12,000
pages or 6,000 pages depending on its type. (The original toner
cartridge supplied with the printer lasts an average of 6,000
pages.)
Saving Toner
To save toner, press the
Toner Save
button ( ) on the
printer control panel. The button backlight turns on. You can
also enable the Toner Save mode in the printer properties
window or from the control panel menu. For details, see
page 2.8.
Using this feature extends the life of the toner cartridge and
reduce your cost per page, but it also reduces print quality.
Checking the Toner Remains
You can check the level of toner currently left in the cartridge.
If you are having print quality problems, this can help you
determine if the problem is caused by low toner.
1
In ready mode, press the
Menu
button ( ) on the
control panel until you see “Setup” on the bottom line of
the display.
2
Press the
Enter
button ( ) to access the menu.
3
Press the scroll button ( or ) until “Maintenance”
displays on the bottom line and press the
Enter
button
().
4
Press the scroll button ( or ) until “Remain Toner”
displays on the bottom line.
5
Press the
Enter
button ( ).
The display shows the percentage of the toner remains.
Redistributing Toner
When a toner cartridge is nearly empty, “Ready Low Toner”
appears on the display and faded or light areas may appear on
a printed page. Also, the SmartPanel program window appears
on the computer telling you the toner cartridge is low on toner.
You may be able to temporarily improve print quality by
redistributing the toner.
To redistribute the toner:
1
Open the top cover.
2
Remove the toner cartridge from the printer.
C
AUTIONS
:
• Avoid reaching too far into the printer. The fusing area may
be hot.
• Do not touch the green surface, the OPC drum, on the front
of the toner cartridge with your hands or any other material.
• To prevent damage, do not expose the toner cartridge to
light for more than a few minutes. Cover it with a piece of
paper to protect it, if necessary.

Maintaining Your Printer
6.3
3
Gently shake the toner cartridge from side to side 5 or 6
times to distribute the toner evenly inside the cartridge.
N
OTE
:
If toner gets on your clothing, wipe it off with a dry
cloth and wash clothing in cold water. Hot water sets toner into
fabric.
4
Locate the cartridge slots inside the printer, one on each
side.
5
Grasp the handle and insert the cartridge in the printer
until it snaps into place.
6
Close the top cover. Make sure that the cover is securely
closed.
Replacing the Toner Cartridge
When “Ready Replace Cart” appears on the display, you need
to replace the toner cartridge. Also, the SmartPanel program
window appears on the computer telling you the toner cartridge
is empty.
To replace the toner cartridge:
1
Open the top cover.

Maintaining Your Printer
6.4
2
Remove the old toner cartridge from the printer.
3
Take a new toner cartridge out of its package.
C
AUTION
: Do not use sharp objects, such as a knife or
scissors, to open the toner cartridge package. They might
scratch the drum of the cartridge.
4
Locate the sealing tape at the end of the toner cartridge.
Carefully pull the tape completely out of the cartridge and
discard it.
N
OTES
:
• The sealing tape should be longer than 600 mm when
correctly removed.
• Holding the toner cartridge, pull the sealing tape straight to
remove it from the cartridge. Be careful not to cut the tape.
If this happens, you cannot use the toner cartridge.
5
Hold the toner cartridge and lift up the handle part of the
toner cartridge. There is a flexible plastic holder. Remove
the holder out of the toner cartridge.
6
Gently shake the cartridge from side to side 5 or 6 times to
distribute the toner evenly inside the cartridge.
Thoroughly shaking the cartridge will assure maximum
copies per cartridge.
C
AUTIONS
:
• If toner gets on your clothing, wipe it off with a dry cloth and
wash clothing in cold water. Hot water sets toner into fabric.
• Do not touch the green surface, the OPC drum, on the front
of the toner cartridge with your hands or any other material.
• To prevent damage, do not expose the toner cartridge to
light for more than a few minutes. Cover it with a piece of
paper to protect it, if necessary.
7
Locate the cartridge slots inside the printer, one on each
side.

Maintaining Your Printer
6.5
8
Grasp the handle and insert the cartridge in the printer
until it snaps into place.
9
Close the top cover. Make sure that the cover is securely
closed.
N
OTE
: When printing text at 5% coverage, you can expect a
toner cartridge life of approximately 12,000 pages (6,000
pages for the toner cartridge that is shipped with the printer).
Replacing Transfer Roller
The life of the transfer roller is apprroximately 150,000 pages.
When the life of the transfer roller has expired, the display on
the control panel shows the the error message, “Replace
Transfer Roller”. Also, the SmartPanel program window appears
on the computer, indicating the paper transfer belt needs to be
replaced. At this stage, replace the paper transfer roller.
To replace the transfer roller:
1
Turn the printer off, then wait a few minutes for the printer
to cool.
2
Pull open the paper tray and remove it form the printer.
3
Push the lever on the transfer belt and pull the transfer
roller.
4
Install a new transfer roller.

Maintaining Your Printer
6.6
5
Insert and slide the paper tray back into the printer.
Replacing Pickup Roller
The life of the pickup roller is apprroximately 150,000 pages.
When the life of the pickup roller has expired, the display on the
control panel shows the the error message, “Replace Pickup
Roller”. Also, the SmartPanel program window appears on the
computer, indicating the pickup roller needs to be replaced. At
this stage, replace the paper pickup roller.
To replace the pickup roller:
1
Turn the printer off, then wait a few minutes for the printer
to cool.
2
Pull open the paper tray and remove it form the printer.
3
Open the front cover. Unlatch the two latches on the both
side of the front cover carefully.
4
By sliding the front cover to the right, remove it.
5
Pinch the pickup roller and pull it out.
6
Place a new pickup roller into your printer. Align the pin
that is located on each side of the roller with the slot in the
printer and insert it until it snaps into place.

Maintaining Your Printer
6.7
7
By sliding the fornt cover to the left, insert it.
8
Reconnect the latches you unlatched in the step 3 and
close the front cover.
9
Insert and slide the paper tray back into the printer.
Replacing Pickup Pad
The life of the pickup pad is apprroximately 150,000 pages.
When the life of the pickup pad has expired, the display on the
control panel shows the the error message, “Replace Pickup
Pad”. Also, the SmartPanel program window appears on the
computer, indicating the pickup pad needs to be replaced. At
this stage, replace the pickup pad.
To replace the pickup pad:
1
Turn the printer off, then wait a few minutes for the printer
to cool.
2
Pull open the paper tray and remove it form the printer.
3
Locate the pickup pad in the front of the tray. Use the flat
blade screwdriver to life the one end of the pickup pad as
shown below.

Maintaining Your Printer
6.8
4
Disengage the pickup pad using your hand and remove the
old pickup pad.
5
Snap a new pickup pad firmly into place until it click.
6
Insert and slide the paper tray back into the printer.
Replacing Fuser Roller
The life of the fuser roller is apprroximately 150,000 pages.
When the life of the fuser roller has expired, the display on the
control panel shows the the error message, “Replace Fuser
Roller”. Also, the SmartPanel program window appears on the
computer, indicating the fuser roller needs to be replaced. At
this stage, replace the fuser roller.
To replace the fuser roller:
1
Turn the printer off, then wait a few minutes for the printer
to cool.
2
Open the rear output tray and lift the left end with the
gear of the fuser roller outward.
3
Pull the fuser roller out and remove it.
4
Install a new fuser roller by snaping the right end into
place and moving the left end into place.
5
Close the rear output tray.

Maintaining Your Printer
6.9
Cleaning the Printer
During the printing process, particles of paper, toner, and dust
can accumulate inside the printer. Over time, this build-up can
cause print quality problems such as toner specks or smearing.
Your printer has a cleaning mode that can correct and prevent
these types of problems.
Cleaning the Outside of the Printer
Clean the cabinet of the printer with a soft, lint-free cloth. You
can dampen the cloth slightly with water, but be careful not to
let any water drip onto the printer or inside of it.
C
AUTION
: Cleaning the printer cabinet with cleaners
containing large amounts of alcohol, solvents, or other strong
substances can discolor or crack the cabinet.
Cleaning the Inside of the Printer
N
OTE
:
While cleaning the inside of the printer, be careful not
to touch the transfer roller (located underneath the toner
cartridge). Oil from your fingers can cause print quality
problems.
There are two methods to clean the inside of the printer:
• Clean the inside manually.
• Print a cleaning sheet, which can be done from the
control panel.
Cleaning the Inside of the Printer Manually
1
Turn the printer off and unplug the power cord, then wait a
few minutes for the printer to cool.
2
Open the top cover and remove the toner cartridge.
C
AUTION
:
• Do not touch the green surface, the OPC drum, on the front
of the toner cartridge with your hands or any other material.
• To prevent damage, do not expose the toner cartridge to
light for more than a few minutes. Cover it with a piece of
paper to protect it, if necessary.
3
Look inside the printer. Remove any dust, paper particles,
and spilled toner with a damp, soft lint-free cloth.
C
AUTION
: Do not touch the transfer roller inside the printer.
4
Locate the long strip of glass (LSU) inside the top of the
cartridge compartment, and gently swab the glass to see if
dirt turns the white cotton black.

Maintaining Your Printer
6.10
5
Locate the PTL lens by flipping up the guide feed and
gently swab the lens with the pointed white cotton..
6
Reinsert the toner cartridge and close the cover.
7
Plug in the power cord and turn the printer on.
Printing a Cleaning Sheet
If you are experiencing blurred, faded, or smeared printouts,
you can clear the problem by printing a cleaning sheet,
provided by your printer. You can print:
• OPC Cleaning sheet: cleans the OPC drum of the toner
cartridge.
• Fuser Cleaning sheet: cleans the fuser unit inside the
printer.
This process will produce a page with toner debris, which
should be discarded.
1
Make sure that the printer is turned on with paper loaded
in the tray.
2
In ready mode, press the
Menu
button ( ) on the
control panel until you see “Setup” on the bottom line of
the display.
3
Press the
Enter
button ( ) to access the menu.
4
Press the scroll button ( or ) until “Maintenance”
displays on the bottom line and press the
Enter
button
().
5
Press the scroll button ( or ) until the required
option, “OPC Cleaning” or “Fuser Cleaning” displays on the
bottom line.
6
Press the
Enter
button ( ).
Your printer automatically picks up a sheet of paper from
the tray and prints out a cleaning sheet with dust or toner
particles on it.
Consumables and Replacement
Parts
From time to time, you need to replace the following items to
maintain top performance and to avoid print quality problems
and paper feed problems resulting from worn parts.
The following items should be replaced after you have printed
the specified number of pages or when the life span of each
item has expired. The SmartPanel program window will appear
on the computer, indicating which item needs to be replaced.
See below.
To purchase the consumables and replacement parts, contact
your Samsung dealer or the retailer where you bought your
printer. If you want to replace the retard roller, we strongly
recommend that the item be installed by a trained service
professional, except for .
Items Yield (Average)
Transfer Roller 150,000
Pick-up Roller 150,000
Pick-up Pad 150,000
Fuser Roller 150,000

Solving Problems
7.1
7Solving Problems
This chapter provides helpful information for what to do if you
encounter an error while using your printer.
This chapter includes:
• Troubleshooting Checklist
• Solving General Printing Problems
•Clearing Paper Jams
• Solving Print Quality Problems
• Understanding Display Messages
• Common Windows Problems
• Common Macintosh Problems
• Common PS Problems
• Common Linux Problems
Troubleshooting Checklist
If the printer is not working properly, consult the following
checklist. If the printer does not pass a step, follow the
corresponding troubleshooting suggestions.
Check Solution
Make sure that the
On
Line/Continue
button on the control
panel is on in green
and “Ready” is shown
on the display.
• If the button backlight is off, check the power
cord connection. Check the power switch. Check
the power source by plugging the power cord
into another outlet.
• If the button backlight is on in orange, check the
display message and go to “Understanding
Display Messages” on page 7.10.
Print a demo page to
verify that the printer
is feeding paper
correctly. See
page 2.7.
• If a demo page does not print, check the paper
supply in the paper tray.
• If the paper jams in the printer, go to “Clearing
Paper Jams” on page 7.4.
• If an error message appears on the display, go to
“Understanding Display Messages” on page 7.10.
Check the demo page
to see if it printed
correctly.
If there is a print quality problem, go to “Solving
Print Quality Problems” on page 7.8.
Print a short document
from a software
application to verify
that the computer and
printer are connected
and are
communicating
correctly.
• If the page does not print, check the cable
connection between the printer and the
computer.
• Check the print queue or print spooler to see if
the printer has been paused.
• Check the software application to ensure that
you are using the proper printer driver and
communication port. If the page is interrupted
during printing, go to “Solving General Printing
Problems” on page 7.2.
If completing the
checklist does not
resolve the printer
problem, check the
following
troubleshooting
sections.
• “Solving General Printing Problems” on page 7.2.
• “Understanding Display Messages” on page 7.10.
• “Common Windows Problems” on page 7.12.
• “Common Macintosh Problems” on page 7.12.
• “Common PS Problems” on page 7.13.
• “Common Linux Problems” on page 7.13.

Solving Problems
7.2
Solving General Printing
Problems
For problems with the operation of your printer, refer to the
table for suggested solutions.
Problem Possible Cause Solution
The printer
does not
print.
The printer is not
receiving power.
Check the power cord connections.
Check the power switch and the
power source.
The printer is not
selected as the
default printer.
Select
Samsung ML-3560 Series
PCL 6
or
Samsung ML-3560
Series PS
as your default printer.
Check the printer for
the following:
• The printer cover
is not closed.
• Paper is jammed.
• No paper is loaded.
• The toner cartridge
is not installed.
After locating the problem, clear it.
If a printer system error occurs,
contact your service representative.
• Close the printer cover.
• Clear the paper jam. See
page 7.4.
• Load paper. See page 2.4.
• Install the toner cartridge. See
page 2.2.
The printer may be
in manual feed mode
and out of paper.
Check the display message, add
paper to the Multi-purpose Tray, and
press the
On Line/Continue
button on the printer’s control panel.
The connection cable
between the
computer and the
printer is not
connected properly.
Disconnect the printer cable and
reconnect it.
The connection cable
between the
computer and the
printer is defective.
If possible, attach the cable to
another computer that is working
properly and try to print a
document. You can also try using a
different printer cable.
The port setting is
incorrect.
Check the Windows printer setting to
make sure that the print job is sent
to the correct port. If the computer
has more than one port, make sure
that the printer is attached to the
correct one.
The printer may be
configured
incorrectly.
Check the printer properties to
ensure that all of the print settings
are correct.
The printer
does not
print.
(Continued)
The printer driver
may be incorrectly
installed.
Reinstall the printer driver; for
details, see the
Software User’s
Guide
. Try printing a test page.
The printer is
malfunctioning.
Check the display message on the
control panel to determine if the
printer is indicating a system error.
Printer
selects print
materials
from the
wrong paper
source.
The paper source
selection in the
printer properties
may be incorrect.
For many software applications, the
paper source selection is found
under the
Paper
tab within the
printer properties. Select the correct
paper source. For details, see the
Software User’s Guide
.
Paper does
not feed into
the printer.
Paper has not been
loaded correctly.
Remove paper from the tray and
reload it correctly.
Check that the paper size guides are
set correctly.
There is too much
paper in the paper
tray.
Remove excess paper from the tray.
The paper is too
thick.
Use only paper that meets printer
specifications.
Print job is
extremely
slow.
The job may be very
complex.
Reduce the complexity of the
page(s) or try adjusting the print
quality settings.
To adjust the print quality settings,
reduce the resolution. If you have
set the resolution to
1200 dpi
(
Best
), change it to
600 dpi
(
Normal
). For details, see the
Software User’s Guide
.
Change the port setting to the USB
or network port to improve print
speed.
Your printer prints A4-sized paper at
33 ppm and letter-sized paper at 34
ppm.
If using Windows 9x/
Me, the Spooling
Setting may be set
incorrectly.
From the
Start
menu, choose
Settings
and
Printers
. Right-click
the
Samsung ML-3560 Series
PCL 6
printer icon, choose
Properties
, click the
Details
tab,
and then choose the
Spool
Settings
button. Select the desired
spool setting.
The computer may
have insufficient
random-access
memory (RAM).
Install more memory in your printer.
See “Installing Memory DIMM” on
page 9.1.
Problem Possible Cause Solution

Solving Problems
7.3
Half the
page is
blank.
The page layout is
too complex.
Simplify the page layout and remove
any unnecessary graphics from the
document.
Install more memory in your printer.
See “Installing Memory DIMM” on
page 9.1.
The page orientation
setting may be
incorrect.
Change the page orientation in your
application. For details, see the
Software User’s Guide
.
The paper size and
the paper size
settings do not
match.
Ensure that the paper size in the
printer driver settings matches the
paper in the tray.
Or, ensure that the paper size in the
printer driver settings matches the
paper selection in the software
application settings you use.
The paper
keeps
jamming.
There is too much
paper in the paper
tray.
Remove excess paper from the tray.
If printing on special materials, use
the Multi-purpose Tray.
An incorrect type of
paper is being used.
Use only paper that meets printer
specifications.
If printing on special materials, use
the Multi-purpose Tray.
An incorrect output
method is being
used.
Special print materials, such as thick
paper, should not be printed using
the top output tray (face-down). Use
the rear output tray (face-up)
instead.
There may be debris
inside the machine.
Open the top cover and remove the
debris.
The printer
prints, but
the text is
wrong,
garbled, or
incomplete.
The printer cable is
loose or defective.
Disconnect and reconnect the printer
cable. Try a print job that you have
already printed successfully. If
possible, attach the cable and
printer to another computer and try
a print job that you know works.
Finally, try a new printer cable.
The wrong printer
driver was selected.
Check the application’s printer
selection menu to ensure that your
printer is selected.
The software
application is
malfunctioning.
Try printing a job from another
application.
Problem Possible Cause Solution
The printer
prints, but
the text is
wrong,
garbled, or
incomplete.
(Continued)
The operating
system is
malfunctioning.
If printing from Windows (any
version), exit to a DOS prompt and
verify functionality with the following
command: At a
C:\
prompt, type
Dir LPT1
, and press
Enter
. (This
assumes you are connected to
LPT1.)
Exit Windows and reboot the
computer. Turn the printer off and
then back on again.
Pages print,
but are
blank.
The toner cartridge
is defective or out of
toner.
Redistribute the toner cartridge. See
page 6.2.
If necessary, replace the toner
cartridge. See page 6.3.
The file may have
blank pages.
Check the file to ensure that it does
not contain blank pages.
Some parts, such as
the controller or the
board, may be
defective.
Contact a service representative.
The
illustrations
print
incorrectly in
Adobe
Illustrator.
The setting in the
software application
is wrong.
Select
Download as Bit Image
in
the
Advanced Options
window of
the graphic properties. Print the
document again.
Problem Possible Cause Solution

Solving Problems
7.4
Clearing Paper Jams
N
OTE
: When removing paper that is jammed in the printer, if
possible always pull the paper in the direction that it normally
moves so as not to damage internal components. Always pull
firmly and evenly; do not jerk the paper. If the paper tears,
ensure that all fragments of paper are removed; otherwise a
jam will occur again.
When a paper jam occurs, the display on the control panel
shows the message indicating the corresponding location of the
paper jam. Refer to the table below to locate the paper jam and
to clear it:
To resume printing after clearing paper jams, you must open
and close the top cover.
In the Paper Feed Area
In the Tray
1
Slide out the standard tray to expose the jammed paper.
Message Location of Jam Go To
Paper Jam0 In the paper feed area below
Paper Jam1 Around the toner
cartridge
page 7.6
Paper Jam2 In the paper exit area page 7.7
Duplex Jam (1, 2) In the duplex area page 7.7
2
Remove any jammed paper by gently pulling it straight out
by the visible edge from the tray. Make sure that all of the
paper is properly aligned in the tray.
N
OTE
: If you cannot find jammed paper, or if there is any
resistance removing the paper, stop pulling and remove the
tray from the printer and carefully pull the jammed paper from
the printer.
3
Slide the tray back into the printer.
4
Open and close the top cover. The printer will resume
printing.

Solving Problems
7.5
In the Optional Tray2
1
Pull the optional Tray2 out of the printer.
2
Remove the jammed paper from the tray. Slide the tray
back into the printer. Go to step 6.
If you cannot find jammed paper, or if there is any
resistance removing the paper, stop pulling and go to step
3.
3
Remove the Tray 2 and pull the standard tray half way out
of the printer.
4
Pull the jammed paper by gently pulling it straight out.
5
Slide the trays back into the printer.
6
Open and close the top cover. The printer will resume
printing.

Solving Problems
7.6
In the Multi-purpose Tray
1
Open the Multi-purpose Tray.
2
Remove the jammed paper by pulling in direction shown.
To avoid tearing the paper, pull it out gently and slowly.
3
Open and close the top cover. The printer will resume
printing.
Around the Toner Cartridge
1
Open and close the top cover. The jammed paper
automatically exits the printer.
If the paper does not exit, continue to step 2.
2
Open the top cover and remove the toner cartridge.
C
AUTION
:
• Do not touch the green surface, the OPC drum, on the front
of the toner cartridge with your hands or any other material.
• To prevent damage, do not expose the toner cartridge to
light for more than a few minutes. Cover it with a piece of
paper to protect it, if necessary.
3
Carefully lift up the guide feed.
4
Gently pull the jammed paper towards you to remove it
from the printer.
If you cannot find jammed paper, or if there is any
resistance removing the paper, stop pulling and go to “In
the Paper Exit Area” on page 7.7.
5
Flip down the guide feed and reinstall the toner cartridge.
N
OTE
: If it is difficult to reinstall the toner cartridge, make
sure that the guide feed has been flipped back down into
position.
Guide Feed

Solving Problems
7.7
6
Close the top cover. The printer will resume printing.
In the Paper Exit Area
1
If a long portion of the paper is visible, pull it straight out.
Go to step 5.
If you cannot find jammed paper, or if there is any
resistance removing the paper, stop pulling and go to step
2.
2
Open the rear output tray.
3
Loosen the jammed paper if it is caught in the feed rollers.
Then gently pull the paper straight out.
4
Close the rear output tray.
5
Open and close the top cover. The printer will resume
printing.
In the Duplex Area
Duplex Jam 1
1
Open the rear output tray.
2
Gently pull the paper straight up.
3
Close the rear output tray.
4
Open and close the top cover. The printer will resume
printing.

Solving Problems
7.8
Duplex Jam 2
1
Pull the duplex unit out of the printer.
2
Locate the jammed paper and remove it.
3
Insert the duplex unit into the slot.
4
Open and close the top cover. The printer will resume
printing.
Tips for Avoiding Paper Jams
By selecting the correct paper types, most paper jams can be
avoided. If a paper jam occurs, follow the steps outlined in
“Clearing Paper Jams” on page 7.4.
• Follow the procedures in “Loading Paper” on page 2.4.
Ensure that the adjustable guides are positioned
correctly.
• Do not overload the paper tray.
• Do not remove the paper from the tray while printing.
• Flex, fan, and straighten the paper before loading.
• Do not use creased, damp, or highly curled paper.
• Do not mix paper types in the tray.
• Use only recommended print materials. See “Paper
Specifications” on page 10.2.
• Ensure that the recommended print side is facing down in
the tray and facing up in the Multi-purpose Tray.
Solving Print Quality Problems
Dirt inside of the printer or improper paper loading may reduce
print quality. See the table below to troubleshoot problems.
Problem Solution
Light or faded
print
If a vertical white streak or faded area appears on the
page:
• The toner supply is low. You may be able to
temporarily extend the toner cartridge life. See
“Redistributing Toner” on page 6.2. If this does not
improve print quality, install a new toner cartridge.
• The paper may not meet paper specifications (for
example, the paper is too moist or too rough). See
“Paper Specifications” on page 10.2.
• If the entire page is light, the print resolution setting
is too light or the Toner Save Mode is on. Adjust the
print resolution and the Toner Save mode in the
printer properties. For details, see the
Software
User’s Guide
.
• A combination of faded or smeared defects may
indicate that the printer needs cleaning. See
“Cleaning the Inside of the Printer” on page 6.9.
• The surface of LSU may be dirty. Clean the LSU. See
“Cleaning the Inside of the Printer” on page 6.9.
Toner specs
• The paper may not meet specifications (for example,
the paper is too moist or too rough). See “Paper
Specifications” on page 10.2.
• The transfer roller or paper path may be dirty. See
“Cleaning the Inside of the Printer” on page 6.9.
Dropouts
If generally rounded, faded areas occur randomly on
the page:
• A single sheet of paper may be defective. Try
reprinting the job.
• The moisture content of the paper is uneven or the
paper has moist spots on its surface. Try a different
brand of paper. See “Paper Specifications” on
page 10.2.
• The paper lot is bad. The manufacturing processes
can cause some areas to reject toner. Try a different
kind or brand of paper.
• The toner cartridge may be defective. See “
Vertical
repetitive defects
” on the next page.
• If these steps do not correct the problems, contact a
service representative.
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Solving Problems
7.9
Vertical lines
If black vertical streaks appear on the page:
• The drum inside the toner cartridge has probably
been scratched. Install a new toner cartridge.
If white vertical lines appear on the page:
• The surface of the LSU may be dirty. Clean the LSU.
See page 6.9.
Gray
background
If the amount of background shading becomes
unacceptable, the procedures below may fix the
problem.
• Change to lighter weight pages. See “Paper
Specifications” on page 10.2.
• Check the printer’s environment; very dry (low
humidity) or high humidity (higher than 80% RH)
conditions can increase the amount of background
shading.
• Remove the old toner cartridge and install a new
one. See “Replacing the Toner Cartridge” on
page 6.3.
Toner smear
• Clean the inside of the printer. See “Cleaning the
Inside” on “Cleaning the Inside of the Printer” on
page 6.9.
• Check the paper type and quality. See “Paper
Specifications” on page 10.2.
• Remove the toner cartridge and install a new one.
See “Replacing the Toner Cartridge” on page 6.3.
Vertical
repetitive
defects
If marks repeatedly appear on the printed side of the
page at even intervals:
• The toner cartridge may be damaged. If a repetitive
mark occurs on the page, print a cleaning sheet
several times to clean the cartridge; see page 6.10.
After the printout, if you still have the same
problems, install a new toner cartridge. See
“Replacing the Toner Cartridge” on page 6.3.
• Parts of the printer may have toner on them. If the
defects occur on the back of the page, the problem
will likely correct itself after a few more pages.
• The fusing assembly may be damaged. Contact a
service representative.
Problem Solution
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Background
scatter
Background scatter results from bits of toner
distributed on the printed page.
• The paper may be too damp. Try printing with a
different batch of paper. Do not open packages of
paper until necessary so that the paper does not
absorb too much moisture.
• If background scatter occurs on an envelope, change
the printing layout to avoid printing over areas that
have overlapping seams on the reverse side. Printing
on seams can cause problems.
• If background scatter covers the entire surface area
of a printed page, adjust the print resolution through
your software application or via the printer
properties window.
Misformed
characters
• If characters are improperly formed and producing
hollowed images, the paper stock may be too slick.
Try a different paper. See “Paper Specifications” on
page 10.2.
• If characters are improperly formed and producing a
wavy effect, the scanner unit may need service.
Verify that it also occurs on a demo page (see
page 2.7). For service, contact a service
representative.
Page skew
• Ensure that the paper is loaded properly.
• Check the paper type and quality. See “Paper
Specifications” on page 10.2.
• Ensure that the paper or other material is loaded
correctly and the guides are not too tight or too
loose against the paper stack.
Curl or wave
• Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high
temperature and humidity can cause paper curl. See
“Paper Specifications” on page 10.2.
• Turn over the stack of paper in the tray. Also try
rotating the paper 180° in the tray.
• Try printing to the face up output slot.
Wrinkles or
creases
• Ensure that the paper is loaded properly.
• Check the paper type and quality. See “Paper
Specifications” on page 10.2.
• Open the rear output tray and try printing to the
rear output tray (face-up).
• Turn over the stack of paper in the paper tray. Also
try rotating the paper 180° in the tray.
Problem Solution
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Solving Problems
7.10
Back of
printouts are
dirty
• The transfer roller may be dirty. “Cleaning the Inside
of the Printer” on page 6.9.
• Check for leaking toner. Clean the inside of the
printer.
Solid color or
Black pages
• The toner cartridge may not be installed properly.
Remove the cartridge and reinsert.
• The toner cartridge may be defective and need
replacing. Install a new toner cartridge.
• The printer may require repair. Contact a service
representative.
Loose toner
• Clean the inside of the printer.
• Check the paper type and quality. See page 10.2.
• Install a new toner cartridge. See “Replacing the
Toner Cartridge” on page 6.3.
• If the problem persists, the printer may require
repair. Contact a service representative.
Character Voids
Character voids are white areas within characters that
should be solid black:
• If you are using transparencies, try another type of
transparency. Because of the composition of the
transparency, some character voids may be normal.
• You may be printing on the wrong surface on the
paper. Remove the paper and turn it around.
• The paper may not meet paper specifications. See
“Paper Specifications” on page 10.2.
Horizontal
stripes
If horizontally aligned black streaks or smears appear:
• The toner cartridge may be installed improperly.
Remove the cartridge and reinsert.
• The toner cartridge may be defective. Install a new
toner cartridge. See “Replacing the Toner Cartridge”
on page 6.3.
• If the problem persists, the printer may require
repair. Contact a service representative.
Problem Solution
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Understanding Display
Messages
Messages appear on the SmartPanel program window or the
control panel display to indicate the printer’s status or errors.
Refer to the tables below to understand the messages’ meaning
and correct the problem if necessary. Messages and their
meanings are listed in alphabetical order.
N
OTE
: When you call for service, it is very convenient to tell
the service representative the display message.
Curl
If the printed paper is curled or paper does not feed
into the printer:
• Turn over the stack of paper in the tray. Also try
rotating the paper 180
°
in the tray.
• Try printing to rear output tray.
Problem Solution
Message Status Do this...
Cleaning Now An OPC or fuser cleaning
page is printing.
Wait until printing is
complete.
Close Fuser Door A rear output cover is
open.
Close the rear output cover
firmaly.
Cover Open / No
Toner Cartridge
A cover is open.
Or, there is no toner
cartridge installed in
your printer
Close the top cover or rear
output tray firmly.
Or, install the cartridge.
Delete The stored files in the
optional hard disk is
deleting
Waite until deleting is
complete.
Duplex Jam
(1, 2)
A paper jam occurs
while printing on both
sides of paper.
Remove the jammed paper
from the printer, referring
to page 7.7.
Engine Fuser Error A problem has occurred
in the fuser inside the
printer.
Unplug the power cord and
plug it in again. If the
problem persists, call for
service.
Engine Fuser
Low Heat Error
The temperature in the
fuser is abnormally low.
Unplug the power cord and
plug it in again. If the
problem persists, call for
service.

Solving Problems
7.11
Engine Fuser
Over Heat Error
The temperature in the
fuser is abnormally high.
Unplug the power cord and
plug it in again. If the
problem persists, call for
service.
Engine Hsync
Error
There is a problem in
your printer engine.
Turn off and then on the
printer.
Engine LSU Error A problem has occurred
in the LSU (Laser
Scanning Unit) in the
printer.
Unplug the power cord and
plug it in again. If the
problem persists, call for
service.
Initialize
System
The printer is now
turning on.
Wait until your printer turns
on completely.
Check Cartridge Your toner cartridge is
not for your printer.
Install a Samsung-
approved toner cartridge,
designed for your printer.
Load Manual
Press Cont Key
The Multi-purpose Tray
is empty in manual feed
mode.
Load a sheet of print
material and press the
On
Line/Continue
button.
You need to press the
button each page to be
printed.
Load
[Size] In [Tray]
The paper size specified
in the printer properties
does not match the
paper you are loading.
Load the correct paper in
the tray.
Memory Overflow The printer does not
have enough memory to
print the current job.
The job will be
automatically cleared and
the printer will return to
ready mode.
• Expand the memory in
your printer.
See“Installing Memory
DIMM” on page 9.1.
Menu The
Menu
button is
pressed.
Use the printer features.
Offline The printer is off-line
and cannot print.
Press the
On Line/
Continue
button.
Outbin Full The output bin is full. It can hold up to 250 sheets
of paper. Once the paper is
removed from the output
bin, the printer resumes
printing.
Message Status Do this...
Page Too Complex Too complicated data
was sent to the printer.
Simplify the page layout
and remove unnecessary
graphics from your
document.
If the message persists,
expand the memory in your
printer. See “Installing
Memory DIMM” on
page 9.1.
Paper Empty
[Size] In [Tray]
The displayed tray is
empty.
Load the corresponding size
of paper into the tray.
Paper Jam 0 A paper jam occurs in
the paper feed area.
Remove the jammed paper
from the tray in use,
referring to page 7.4.
Paper Jam 1 A paper jam occurs
around the toner
cartridge.
Remove the jammed paper
from the printer, referring
to page 7.6.
Paper Jam 2 A paper jam occurs in
the paper exit area.
Remove the jammed paper
from the output tray,
referring to page 7.7.
Press Cont key The paper size specified
in the printer properties
does not match the
paper you are loading.
Load the correct paper and
press the
On Line/
Continue
button.
Printing xxx
(xxx: Emulation)
The printer is printing
jobs using the displayed
language.
Complete your printing.
Ready The printer is on-line
and ready to printer.
Use your printer.
Ready
Close Tray 1
The standard tray is
open but there is paper
in the Multi-purpose
tray.
Close the standard tray to
clear the message.
Ready
Close Tray 2
The optional Tray2 is
open but there is paper
in the Multi-purpose
tray.
Close the optional Tray2 to
clear the message.
Ready IP Conflict An IP address conflicts
with other devices on
the network.
Contact your network
administrator and choose
an address within your
subnet which will not
conflict with any other
devices.
Ready
Low Toner
The toner cartridge in
your printer is nearly
empty.
Redistribute the toner,
referring to page 6.2.
Message Status Do this...

Solving Problems
7.12
Ready
Replace Cart.
The life of some parts on
the toner cartridge ends.
The overflow of the waste
toner contaminates the
inside of the machine.
Regardless of the remaining
toner, this is warning
message showing that The
toner cartridge replacement
is needed as the parts life
there of is exhausted. the
toner cartridge is at the end
of its life and the print
quality lowers, You need to
replace
the cartridge to new one. to
continue printing, press
On
Line/Continue
each time
you print a page.
Replace Cart. The toner cartridge is
out of its life.
Replace the toner cartridge.
Serial Error
* may be shown
only if you
installed an
optional serial
interface card.
The printer detects a
serial interface error.
Set the baud rate the same
as the setting on your
computer.
Sleeping The printer is on Power
Save mode.
When data is received, it
switches to on-line
automatically.
Reset Now The network card is
initializing.
Wait until the message is
cleared.
Restore The printer settings or
network settings are
turning to their default
value.
Wait until restoring is
complete.
Tray 1
Open
The standard tray is
open and also there is
no paper in the Multi-
purpose tray.
Close the standard tray or
load paper in the Multi-
purpose tray.
Tray 2
Open
The optional Tray2 is
open and also there is
no paper in the Multi-
purpose tray.
Close the optional Tray2 or
load paper in the Multi-
purpose tray.
Message Status Do this...
Common Windows Problems
N
OTE
: Refer to Microsoft Windows 9x/Me/NT 4.0/2000/XP/
2003 User’s Guide that came with your PC for further
information on Windows error messages.
Common Macintosh Problems
Problem Possible Cause and Solution
“File in Use” message
appears during
installation.
Exit all software applications. Remove all software
from the StartUp Group, then restart Windows.
Reinstall the printer driver.
“Error Writing to LPTx”
message appears.
• Ensure that the cables are connected correctly,
the printer is on.
• If bi-directional communication is not turned on
in the driver, it will also cause this message.
“General Protection
Fault”, “Exception OE”,
“Spool32”, or “Illegal
Operation” messages
appear.
Close all other applications, reboot Windows and
try printing again.
“Fail To Print,” “A
printer timeout error
occurred,” messages
appear.
These messages may appear during printing. Just
keep waiting until the printer finishes printing. If
the message appears in standby mode or after
printing has been completed, check the connection
and/or whether an error has occurred.
Problem Possible Cause and Solution
The printer does not
print a document from
Acrobat Reader.
You should change the Print Method option to
Print as Image
when you print from Acrobat
Reader.
The document has
printed, but the print
job has not
disappeared from the
spooler in Mac OS
10.3.2.
Update your Mac OS to OS 10.3.3 or higher.

Solving Problems
7.13
Common PS Problems
The following situations are PS language specific and may occur
when several printer languages are being used.
N
OTE
: To receive a printed or screen displayed message when
PS errors occur, open the Print Options window and click the
desired selection next to the PostScript errors section. You can
also receive an error list by setting from the control panel. See
page 3.9.
Problem Possible
Cause Solution
PostScript file can
not be printed.
The PostScript
driver may not
be installed.
• Print a configuration page and
verify that the PS version is
available for printing.
• Install the PostScript driver; to
installing the PS printer driver,
you need to selct
Custom
and
put a check mark on the PS
printer driver. For details, see the
Software User’s Guide
.
“This job contains
binary data...”
message appears.
The pure binary
data option is
not supported by
the PostScript
driver.
Open the PostScript driver
Properties, and click on
Advanced
.
The pure binary data option is not
supported. Choose another.
A PS error page
prints.
Print job may
not be PS.
Make sure that the print job is a PS
job. Check to see whether the
software application expected a
setup or PS header file to be sent to
the printer.
The optional
Tray2 is not
selected in the
driver.
The printer
driver has not
been configured
to recognize the
optional Tray2.
Open the PostScript driver
properties and set the
Tray2
item
of the
Device
option
to
Installed
.
Common Linux Problems
Problem Possible Cause and Solution
I can’t change
settings in the
configuration tool.
You need to have administrator privileges to be able
to affect global settings.
I am using the KDE
desktop but the
configuration tool
and LLPR won’t
start.
Maybe you do not have the GTK libraries installed.
These usually come with most Linux distributions, but
you may have to install them manually. Refer to your
distribution’s installation manual for more details
about installing additional packages.
I just installed this
package but can’t
find entries in the
KDE/Gnome menus.
Some versions of the KDE or GNOME desktop
environments may require that you restart your
session for the changes to take effect.
I get a “Some
options are not
selected” error
message while
editing the printer
settings.
Some printers have conflicting settings, meaning that
some settings for two options can’t be selected at the
same time. When you change a setting and the
Printer Package detects such a conflict, the conflicting
option is changed to a “No Choice” value, and you
have to choose an option that does not conflict before
being able to submit the changes.
I can’t make a
printer the system
default.
In some conditions, it may not be possible to change
the default queue. This happens with some variants
of LPRng, especially on recent RedHat systems that
use the “printconf” database of queues.
When using printconf, the /etc/printcap file is
automatically refreshed from the database of printers
managed by the system (usually through the
“printtool” command), and the queues in /etc/
printcap.local are appended to the resulting file. Since
the default queue in LPRng is defined as the first
queue in /etc/printcap, therefore it is not possible for
the Linux Printer Package to change the default when
some queues have otherwise been defined using
printtool.
LPD systems identify the default queue as the one
named “lp”. Thus, if there is already a queue by this
name, and if it doesn’t have an alias, then you won’t
be able to change the default. To work around this,
you can either delete the queue or rename it by
manually editing the /etc/printcap file.
The N-up setting
does not work
correctly for some
of my documents.
The N-up feature is achieved through post-processing
of the PostScript data that is being sent to the
printing system. However, such post-processing can
only be adequately achieved if the PostScript data
conforms to the Adobe Document Structuring
Conventions. Problems may arise when using N-up
and other features relying on post-processing if the
document being printed isn’t compliant.

Solving Problems
7.14
I am using BSD lpr
(Slackware, Debian,
older distributions)
and some options
chosen in LLPR
don’t seem to take
effect.
Legacy BSD lpr systems have a hard limitation on the
length of the option string that can be passed to the
printing system. As such, if you selected a number of
different options, the length of the options may have
exceeded and some of your choices won’t be passed
to the programmes responsible for implementing
them. Try to select fewer options that deviate from
the defaults, to save on memory usage.
I am trying to print
a document in
Landscape mode,
but it prints rotated
and cropped.
Most Unix applications that offer a Landscape
orientation option in their printing options will
generate correct PostScript code that should be
printed as is. In that case, you need to make sure
that you leave the LLPR option set to its default
Portrait setting, to avoid unwanted rotations of the
page that would result in cropped output.
Some pages come
out all white
(nothing is printed),
and I am using
CUPS.
If the data being sent is in Encapsulated PostScript
(EPS) format, some earlier versions of CUPS (1.1.10
and before) have a bug preventing them from being
processed correctly. When going through LLPR to
print, the Printer Package will work around this issue
by converting the data to regular PostScript. However,
if your application bypasses LLPR and feeds EPS data
to CUPS, the document may not print correctly.
I can’t print to an
SMB (Windows)
printer.
To be able to configure and use SMB-shared printers
(such as printers shared on a Windows machine), you
need to have a correct installation of the SAMBA
package that enables that feature. The “smbclient”
command should be available and usable on your
system.
My application
seems to be frozen
while LLPR is
running.
Most Unix applications will expect a command like the
regular “lpr” command to be non-interactive and thus
return immediately. Since LLPR is waiting for user
input before passing the job on to the print spooler,
very often the application will wait for the process to
return, and thus will appear to be frozen (its windows
won’t refresh). This is normal and the application
should resume functioning correctly after the user
exits LLPR.
How do I specify the
IP address of my
SMB server?
It can be specified in the “Add Printer” dialogue of the
configuration tool, if you don’t use the CUPS printing
system. Unfortunately, CUPS currently doesn’t allow
to specify the IP address of SMB printers, so you will
have to be able to browse the resource with SAMBA in
order to be able to print.
Some documents
come out as white
pages when
printing.
Some versions of CUPS, especially those shipped with
Mandrake Linux before the 8.1 release, have some
known bugs when processing PostScript output from
some applications. Try upgrading to the latest version
of CUPS (at least 1.1.14). Some RPM packages for
most popular distributions are provided as a
convenience with this Linux Printing Package.
Problem Possible Cause and Solution
I have CUPS and
some options (such
as N-up) seem to be
always enabled
even though I don’t
pick them in LLPR.
There may be some local options defined in your ~/
.lpoptions file, which is manipulated by the lpoptions
command. These options will always be used if not
overridden by LLPR settings. To get rid of all options
for a printer, run the following command, replacing
“printer” with the name of the queue: lpoptions -x
printer
I configured a
printer to print to a
file, but I get
“Permission denied”
errors.
Most printing systems will not run as the super-user
but as a special user (usually “lp”). Therefore, make
sure that the file you have chosen to print to is
accessible to the user owning the spooler daemon.
On my PCL (or SPL)
printer, I sometimes
get error messages
printing instead of
my document.
Unfortunately, some Unix applications may generate
non-compliant PostScript output that may not be
supported by Ghostscript, or even the printer itself in
PostScript mode. You can try to capture the output to
a file and view the results with Ghostscript (gv or
ghostview will allow you to do so interactively) and
see if you get error messages. However, since the
application is fault at probably, contact your software
vendor to inform them of the issue.
Some color images
come out all black.
This a known bug in Ghostscript (until GNU
Ghostscript version 7.05) when the base color space
of the document is indexed color space and it is
converted through CIE color space.
Because Postscript uses CIE color space for Color
Matching System, you should upgrade Ghostscript on
your system to at least GNU Ghostscript version 7.06
or later. You can find recent Ghostscript versions at
www.ghostscript. com.
Problem Possible Cause and Solution

Using Your Printer on a Network
8.1
8Using Your Printer on a
Network
If you work in a networked environment, the printer can be shared
by other users on the network. ML-3561N, ML-3561ND and ML-
3562W printers are network printers and can be connected to the
network via direct attachment to an external print server.
This chapter includes:
• About Sharing the Printer on a Network
• Setting Up a Network-Connected Printer
N
OTE
: If you are a ML-3560 user, you need to install an
optional network interface card. For details, see “Installing a
Network Card or Serial Interface Card” on page 9.3.
About Sharing the Printer on a
Network
If you work in a networked environment, you can connect your
printer to the network.
Locally-Shared Printer
You can connect the printer directly to a selected computer, which
is called the “host computer” on the network. The printer can then
be shared by other users on the network through a Windows 9x/
Me/NT 4.0/2000/XP/2003 network printer connection.
For details about sharing the printer locally, see the
Software
User’s Guide
.
Wired Network-connected Printer
The ML-3561N, ML-3561ND and ML-3562W printer come with a
built-in network interface. For more information about
connecting your printer to the network, see page 2.7.
To use a ML-3560 printer as a network printer, you need to
install an optional network interface card in your printer. See
page 9.3 for information about installing the card.
Wireless Network-connected Printer
The ML-3562W comes with a built-in wired and wireless
network card.
To use your ML-3560, ML-3561N or ML-3561ND in a wireless
network environment, you need to install an optional wired and
wireless network interface card in your printer. See page 9.3.
Printing Across a Network
Whether the printer is locally connected or network-connected,
you need to install the ML-3560 Series printer software on each
computer that prints documents using the printer.
Setting Up a Network-
Connected Printer
You can set up the network protocols on the printer to use it as
your network printer. Setting protocols can be accomplished by
using the supplied network program. Please refer to Network
User’s Guide.
You can configure the basic network parameters through the
printer’s control panel. Use the printer control panel to do the
following:
• Print a Network Configuration page
• Enable or disable network protocols (AppleTalk, IPX/SPX)
• Configure TCP/IP
• Configure IPX frame types
Configuring Network Parameters on
the Control Panel
Supported Operating Systems
N
OTE
: The operating systems supported by the network card
may be different from the operating systems supported by the
printer. The following table shows the network environments
supported by the printer.
•IPX/SPX: Internet Packet exchange/Sequenced Packet
eXchange
•TCP/IP: Transmission Control Protocol/Internet Protocol
•DLC/LLC: Data Link Control/Logical Link Control
•DHCP: Dynamic Host Configuration Protocol
•BOOTP: Bootstrap Protocol
Item Requirements
Network
Interface
10/100 Base-TX (standard for ML-3561N,
ML-3561ND and ML-3562W) or 802.11b
Wireless LAN (standard for ML-3562W)
Network
Operating
System
• Novell NetWare 4.x, 5.x, 6.x
• Windows 98/Me, NT 4.0/2000/XP/2003
• Unix, BSD4.3, HP-UX, SUN OS, SOLARIS,
SCO
• Linux Red Hat 8.0~9.0, Fedora Core 1~3,
Mandrake 9.0~10.2, and SuSE 8.2~9.2
• Macintosh OS 8.6~9.2/10.1~10.3
Network
Protocols
• IPX/SPX
•TCP/IP(LPR,Standard TCP/IP
printing,IPP,DHCP,BOOTP,SNMP,HTTP)
•EtherTalk

Using Your Printer on a Network
8.2
Printing a Network Configuration Page
The Network Configuration page shows how the network
interface card on your printer is configured. The default settings
enabled all parts which are suitable for most applications.
1
In ready mode, press the
Menu
button ( ) until you see
“Network” on the bottom line of the display.
2
Press the
Enter
button ( ) to access the menu.
3
Press the scroll button ( or ) until “Print Net CFG”
displays on the bottom line.
4
Press the
Enter
button ( ).
The Network Configuration page prints out.
Setting Network Protocols
When you first install the printer, all supported network
protocols are enabled when you turn the printer on. If a
network protocol is enabled, the printer may actively transmit
on the network even when the protocol is not in use. This may
increase network traffic slightly. To eliminate unnecessary
traffic, you can disable unused protocols.
1
In ready mode, press the
Menu
button ( ) until you see
“Network” on the bottom line of the display. Press the
Enter
button ( ) to access the menu.
2
Press the
Enter
button ( ) when “Config Network”
displays on the bottom line.
3
Press the scroll button ( or ) until “Yes” displays and
press the
Enter
button ( ). Then press the
Upper Level
button ( ).
4
Press the scroll button ( or ) until you see the
desired protocol on the bottom line.
5
Press the
Enter
button ( ).
If you selected “AppleTalk,” press the scroll button ( or
) to change the setting to “On” (enable) or “Off”
(disable).
6
Press the
Enter
button ( ) to save the selection.
7
Press the
On Line/Continue
button ( ) to return to
ready mode.
Configuring TCP/IP
Your printer can be set up on a variety of TCP/IP networks.
There are several ways in which your printer can be assigned a
TCP/IP address, depending on your network.
• Static Addressing: TCP/IP address is assigned manually
by the network administrator.
• Dynamic Addressing BOOTP/DHCP (default): TCP/IP
address is assigned automatically by the server.
Static Addressing
To enter the TCP/IP address from your printer’s control panel,
take the following steps:
1
In ready mode, press the
Menu
button ( ) until you see
“Network” on the bottom line of the display. Press the
Enter
button ( ) to access the menu.
2
Press the
Enter
button ( ) when “Config Network”
displays on the bottom line.
3
Press the scroll button ( or ) until “Yes” displays and
press the
Enter
button ( ).
4
Press the
Upper Level
button ( ), then use the scroll
button ( ).
5
Press the
Enter
button ( ) when “Config TCP” displays.
6
Press the scroll button ( or ) until “Yes” displays and
press the
Enter
button ( ).
7
Press the
Upper Level
button ( ), then use the scroll
button ( ).
8
Press the
Enter
button ( ) when “IP Get Method”
displays.
9
Press the scroll button ( or ) until “Static” displays
and press the
Enter
button ( ).
10
Press the
Upper Level
button ( ), then use the scroll
button ( ).
11
Press the
Enter
button ( ) to access the IP Address
menu.
IP address consists of 4 bytes.
12
Press the scroll button ( or ) to enter a number
between 0 and 255 and press the
Enter
button ( ).
13
Repeat step 12 to complete the address from the 1st byte
to the 4th byte.
14
To select other parameters, such as Subnet Mask or
Gateway, press the
Upper Level
button ( ), then use
the scroll button ( or ). Press the
Enter
button ( ).
15
Repeat steps 12 and 13 to configure the other TCP/IP
parameters.
16
Press the
Upper Level
button ( ) to return to ready
mode.
Enter a number between 0
and 255 for each byte.

Using Your Printer on a Network
8.3
Dynamic Addressing (BOOTP/DHCP)
To assign the TCP/IP address automatically by the server, take
the following steps:
1
In ready mode, press the
Menu
button ( ) until you see
“Network” on the bottom line of the display. Press the
Enter
button ( ) to access the menu.
2
Press the
Enter
button ( ) when “Config Network”
displays on the bottom line.
3
Press the scroll button ( or ) until “Yes” displays and
press the
Enter
button ( ).
4
Press the
Upper Level
button ( ), then use the scroll
button ( ).
5
Press the
Enter
button ( ) when “Config TCP” displays.
6
Press the scroll button ( or ) until “Yes” displays and
press the
Enter
button ( ).
7
Press the
Upper Level
button ( ), then use the scroll
button ( ).
8
Press the
Enter
button ( ) when “IP Get Method”
displays.
9
Press the scroll button ( or ) until “DHCP” displays
and press the
Enter
button ( ).
10
To assign the address from the BOOTP server, press the
Enter
button ( ) when “BOOTP” displays.
11
Press the
On Line/Continue
button ( ) to return to
ready mode.
Configuring IPX Frame Types
On IPX/SPX protocol networks (for example, Novell NetWare),
the format of network communication frames must be specified
on the printer. In most cases, you can keep the default setting
“
Auto
”. However, you can manually set the frame type format,
if required.
•
AUTO
(default): Automatically senses and limits the
frame type to the first one detected.
•
EN_8023
: Limits the frame type to IPX over IEEE 802.3
frames. All others will be counted and discarded.
•
EN_II
: Limits the frame type to IPX over Ethernet
Frames. All others will be counted and discarded.
•
EN_8022
: Limits the frame type to IPX over IEEE 802.2
with IEEE 802.3 frames. All others will be counted and
discarded.
•
EN_SNAP
: Limits the frame type to IPX over SNAP with
IEEE 802.3 frames. All others will be counted and
discarded.
Note that the IPX/SPX protocol must be enabled in the
Netware
menu before you can configure frame types. See
“Setting Network Protocols” on page 8.2.
Take the following steps to change the frame type format:
1
In ready mode, press the
Menu
button ( ) until you see
“Network” on the bottom line of the display. Press the
Enter
button ( ) to access the menu.
2
Press the
Enter
button ( ) when “Config Network”
displays on the bottom line.
3
Press the scroll button ( or ) until “Yes” displays on
the bottom line. Press the
Enter
button ( ).
4
Press the
Upper Level
button ( ).
5
Press the scroll button ( or ) until “Netware” displays
on bottom line. Press the
Enter
button ( ).
6
Press the scroll button ( or ) until “On” displays on
the bottom line and press the
Enter
button ( ).
7
Press the
Upper Level
button ( ), then use the scroll
button ( ).
8
Press the
Enter
button ( ) when “Config Netware”
displays.
9
Press the scroll button ( or ) until “Yes” displays on
the bottom line. Press the
Enter
button ( ).
10
Press the
Upper Level
button ( ), then use the scroll
button ( ).
11
Press the
Enter
button ( ) when “IPX Frame Type”
displays.
12
Press the scroll button ( or ) until you see the
desired frame type and press the
Enter
button ( ).
13
Press the
On Line/Continue
button ( ) to return to
ready mode.
Restoring the Network Configuration
You can return the network configuration to its default settings.
1
In ready mode, press the
Menu
button ( ) until you see
“Network”
on the bottom line of the display.
2
Press the
Enter
button ( ) to access the menu.
3
Press scroll button ( or ) until “Default Set” displays
on the bottom line.
4
Press the
Enter
button ( ) to confirm the selection.
Rebooting the Network Interface Card
If you configured the “Netware” or “Config 802.11b” menu
option, the printer will not recognize your change.
In this case, you can simply reboot the network interface card
without turning your printer off and back on.
1
In ready mode, press the
Menu
button ( ) until you see
“Network” on the bottom line of the display.

Using Your Printer on a Network
8.4
2
Press scroll button ( or ) until “Reset Network”
displays on the bottom line.
3
Press the
Enter
button ( ) to reboot the network
interface card.
Configuring the Wireless Network
See the instructions supplied with the wireless network
interface card.
You can easily configure the wireless network environments
using the SetIP program in Windows. See the Wireless Network
User's Guide.
To configure the wireless network settings:
1
In ready mode, press the
Menu
button ( ) until you see
“Network Setup” on the top line of the display.
2
Press the scroll button ( or ) until “Configuration”
displays on the bottom line.
3
Press the scroll button ( or ) until “Yes” displays on
the bottom line. Press
Enter
button ( ).
4
Press the scroll button ( or ) until “Config 802.11b”
displays on the bottom line. Press
Enter
.
5
Press the scroll button ( or ) until “Yes” displays on
the bottom line. Press
Enter
button ( ).
You can configure the following items:
•
SSID
: When you select “Search List”, the wireless
network card on your printer searches for wireless
networks in the area and shows the results on the list.
Select a network on the list. You cannot change
“Operation Mode” and “Channel”.
If you select “Custom”, you can configure the wireless
settings according to your needs and enter a name of up to
32 letters for your “Custom” setting. “SSID” is case sensitive,
so you need to change it carefully. Using the scroll buttons,
find the alphabet you want and press the
Enter
button ( )
. When the cursor moves to the next input field, enter the
following letters the same way you entered the first letter.
After you entered the last letter of the name, press the
Enter
button ( ) once again to save the ID. The way to enter the
key number for the encryption key is the same as to enter
letters.
•
Operation Mode
: “Ad-Hoc” mode allows the wireless
devices to communicate directly with each other. This is
the default operating mode for the print server.
If your network uses an Access Point, you must reconfigure
the operation mode to “Infra”. “Infra” mode allows both
wireless and cabled computers to send files to the printer
through an Access Point.
If you select “
Auto
”, the print server selects the operation
mode automatically according to the network cable’s
connection each time it boots up. If the network cable is
detected, the print server enters “Ad-Hoc” mode; if not,
enters “Infra” mode.
•
Channel
: This option is available in the “Ad-Hoc” mode
only. In most cases, you will not need to change this
setting. The print server will scan all available channels
for the specified network and will adapt its channel to the
one detected. Default setting is 10.
•
Authentication
: “Open System” or “Shared Key”. The
Samsung print server is not configured for network
authentication (Open System). If required by your
network, the proper authentication method must be
configured on the print server.
•
Encryption
: “None”, “64-bit WEP”, or “128-bit WEP”.
Default setting is “None”. If your network uses WEP
encryption keys, you must configure the encryption keys.
You can configure up to four keys. The active key must
match the value and active key position (for example,
Key 1) configured on other wireless devices.
•
Using Key
: Select the key to use in your network.
•
Key Type
: Select the key type of your network.
•
Key1
,
Key2
,
Key3
,
Key4
: Enter the key number for
“Encryption”. The number you can enter are as follows:
Hexadecimal Alphanumeric
64-bit WEP 10 digits 5 characters
128-bit WEP 26 digits 13 characters

Installing Printer Options
9.1
9Installing Printer
Options
Your printer is a full-featured laser printer that has been
optimized to meet most of your printing needs. Recognizing
that each user may have different requirements, however,
Samsung makes several options available to enhance the
printer’s capabilities.
This chapter includes:
• Precautions When Installing Printer Options
• Installing Memory DIMM
• Installing a Network Card or Serial Interface Card
• Using the Hard Disk
• Installing an Optional Paper Tray
• Installing a Duplex Unit
Precautions When Installing
Printer Options
DISCONNECT THE POWER CORD:
Never remove the printer control board while the printer is
plugged in.
To avoid the possibility of an electrical shock, always disconnect
the power cord when installing or removing ANY internal or
external printer option.
DISCHARGE STATIC ELECTRICITY:
The control board and internal printer options (Memory DIMM,
Network and Serial Interface Cards, and Hard Disk) are
sensitive to static electricity. Before installing or removing an
internal option, discharge static electricity from your body by
touching something metal, such as the metal back plate on any
device plugged into a grounded power source. If you walk
round before finishing installation, discharge any static
electricity once again.
Installing Memory DIMM
Your printer has a dual in-line memory module (DIMM) slot. Use
this DIMM slot to install more memory for the printer.
N
OTE
: Your printer has 32 MB of memory which can be
expanded to 288 MB. Use only Samsung-approved 100 pin
SDRAM DIMM, part numbers ML- 00MC (32 MB), or ML-00MD
(288 MB). Contact your Samsung dealer.
1
Turn the printer power off and unplug all cables from the
printer.
2
Remove the duplex-slot cover from the back of the printer.
If you installed an optional duplex unit, remove it from the
printer.

Installing Printer Options
9.2
3
Hold the control board cover and remove it.
4
Completely open the latches on each side of the DIMM
slot.
5
Remove the memory DIMM from its antistatic package.
Locate the alignment notches on the bottom edge of the
DIMM.
6
Holding the memory DIMM by the edges, align the notches
on the memory DIMM with the grooves on the memory
DIMM slot.
Notches
Connection
Points
Groove
Notch
7
Push the DIMM straight into the DIMM slot until it snaps
into place. Make sure the latches fit over the notches
located on either side of the DIMM.
8
Replace the control board cover.
9
Reinstall the duplex-slot cover or the optional duplex unit.
10
Reconnect the power cord and printer cable, and turn the
printer on.
After installing the memory DIMM, you need to select it in the
printer properties of the PostScript printer driver so that you
can use it with your printer:
1
Make sure that the PostScript printer driver is installed in
your computer. To installing the PS printer driver, you need
to selct
Custom
and put a check mark on the PS printer
driver. For details, see the
Software User’s Guide
.
2
Click the Window
Start
menu.
3
For Windows 95/98/Me/NT4.0/2000, select
Settings
and
then
Print.ers
.
For Windows XP/2003, select
Printers and Faxes
.
4
Select the
Samsung
ML-3560 Series PS
printer.
5
Click the right mouse button on the printer icon and select
Properties
.
6
For Windows 95/98/Me, select
Device Options
tab.
For Windows NT4.0/2000/XP/2003, select
Device
Settings
tab.
7
Select the memory DIMM you installed in from
Printer
Memory
in the
Installable Option
section and click
OK
.
Latch

Installing Printer Options
9.3
For Windows 98, select
Installable Option
→
VMOption
→
change setting for:VMOption
→
change memory
.
Removing the Memory DIMM
1
Follow steps 1 and 3 on page 9.1 to access the control
board.
2
Push the latches at both ends of the DIMM slot away from
the DIMM. Pull out the DIMM.
3
Place the DIMM in its original package or wrap it with a
sheet of thin metal, such as aluminium foil, and store it in
a box.
4
Follow from step 8 on page 9.2.
Installing a Network Card or
Serial Interface Card
The procedure for installing a network interface card is the
same as the procedure for installing a serial interface card.
Check to see if there are any missing parts in your optional
network or serial interface card package.
Tips for using the Network Interface Card
• The ML-3561N, ML-3561ND and ML-3562W comes with a
built-in network interface card. The ML-3562W also has a
network antenna which allows you to use a wireless LAN
interface.
• If you use a ML-3560 user, you need to install an optional
network interface card.
• If you want to use the printer in both wired and wireless
network environments, you need to install an optional
wired/wireless network interface card in both ML-3560,
ML-3561N and ML-3561ND.
• When you purchase a wired/wireless network interface
card, the antenna connected to the card may not be
separated from the card, depending on your country.
Review the precautions on page 9.1 and then follow this
procedure to install the network or serial interface card in your
printer.
1
Turn the printer power off and unplug all cables from the
printer.
2
Remove the duplex-slot cover from the back of the printer.
If you installed an optional duplex unit, remove it from the
printer.
ML-3560 only
ML-3560,
ML-3561N,
ML-3561ND
ML-3560,
ML-3561N,
ML-3561ND,
ML-3562W
Ethernet 10/100
Base TX (Internal)
Ethernet 10/100 Base
TX + 802.11b Wireless
LAN (Internal)
Serial Interface Card
Order number: ?? Order number: ?? Order number: ??
Network interface
Card, Network CD-
ROM and Network
Quick Guide
Wireless Network
interface Card, Network
CD-ROM, Network
Quick Guide
Serial Interface Card

Installing Printer Options
9.4
3
Hold the control board cover and remove it.
4
If you are replacing an existing network interface card with
a new one or the serial interface card, remove the two
screws and the old card.
5
Align the connector on the network card with the
connector on the control board. Make sure that the jacks
on the card go through the holes. Push the card firmly into
the connector on the control board until it is completely
and securely in place.
6
Tighten the two screws which you removed in step 4 or
supplied with your new network card.
7
Replace the control board cover.
8
Reinstall the duplex-slot cover or the optional duplex unit.
9
Connect the network or serial cable, reconnect the power
cord, and then turn the printer on.
N
OTE
:For information about configuring and using the printer
on a network environment, refer to the Network User’s Guide
provided with the network interface card. You can also
configure the network parameters on the control panel; see
page 8.1.

Installing Printer Options
9.5
Using the Hard Disk
Installing the hard disk allows the data from your computer to
be sent to the print queue of the printer hard disk. This
decreases the workload of the computer.
You can use various print features, such as storing a job in the
hard disk, proofing a job, and printing private documents.
Installing the Hard Disk
1
Turn the printer off. Unplug the power cord and all of the
cables.
2
Remove the duplex-slot cover from the back of the printer.
If you installed an optional duplex unit, remove it from the
printer.
3
Hold the control board cover and remove it.
4
Insert the hard disk and push it in until it is latched into
place.
5
Fasten the four screws on the hard disk.
6
Replace the control board cover.
7
Reinstall the duplex-slot cover or the optional duplex unit.
8
Print a configuration page from the control panel to check
if the hard disk is correctly installed. See page 6.1.
9
Now you need to set the hard disk in your printer driver.
The procedure for setting the hard disk may differ
depending on the selected printer driver.
Take the following steps:
1. Click the Windows
Start
menu.
2. For Windows 9x/Me/NT4.0/2000, select
Settings
and
then
Printers
.
For Windows XP/2003, select
Printers and Faxes
.
3. Select the
Samsung
ML-3560 Series
PCL 6
printer
icon or
Samsung
ML-3560 Series
PS
printer icon.
4. Right-click on the printer icon and select
Properties
.
5. In PCL 6 Properties, click the
Printer
tab and then check
Optional Hard Disk Drive(HDD)
.
In PS Properties, click the
Device Option
tab and set
the
Printer Hard Disk
option to
Installed
.
6. Click
OK
.

Installing Printer Options
9.6
Printing with the Optional Hard Disk
If you have the optional hard disk installed, you can use
advanced printing features, such as storing or spooling a print
job to the hard disk, proofing a job, and specifying of printing
a private job in the printer properties window on your printer
driver.
Once you stored files in the hard disk, you can easily reprint or
delete the stored files using the control panel of your printer.
You can also manage all of the print jobs in the print queue of
the printer hard disk.
Setting the time and date
1
Press the
Menu
button ( ) on the control panel until
“Setup” appears on the bottom line of the display.
2
Press the
Enter
button ( ) to access the menu.
3
When “Date & Timet” appears, press the
Enter
button
().
4
Press the scroll button ( or ) until the digit you want
appears and press the
Enter
button ( ).
5
The cursor moves to the next position. Repeat step 4 until
all digits appears correctly.
6
Press the
Enter
button ( ).
Storing a Job
You can store jobs in the installed hard disk.
1
Open the file you want to store.
2
Select
Printer
from the
File
menu. The Print window is
displayed (It may look slightly different depending on your
application.)
3
Click
Properties
. If you see
Setup
,
Printer
or
Options
,
click the button instead.
4
Click the
Extra
tab and click
Print and Hold
.
5
Select the Print Mode you want from the drop-down list.
•
Normal
: prints in mornal mode.
•
Proof
: prints the first file and after a pause prints the
next file.
•
Confidential
: stores the files secured with a password.
•
Store
: stores the file to the hard disk.
•
Spool
: spools the file into the hard disk and prints it from
the hard disk queue.
•
Delay
: prints the file at a specified time.
6
Click
OK
until the Print window is displayed.
7
Click
OK
or
Print
to start printing.
Printing a Stored Job
You can print jobs currently stored in the hard disk.
1
Press the
Menu
button ( ) on the control panel until
“Stored Job” appears on the bottom line of the display.
2
Press the
Enter
button ( ) to access the menu.
3
Press the scroll button ( or ) until the file name
appears on the display and then press the
Enter
button
().
4
If the job is secured with a password, “Input PIN” displays.
Press the
Enter
button ( ).
You must enter the specified 4-digit password. Press the
scroll button ( or ) to enter the first digit and press
the
Enter
button ( ). The cursor automatically moves to
the nxet digit position. Enter the 2nd, 3rd, and 4th digit in
the same way.
5
When “Func Print” appears, press the
Enter
button ( ).
If you enter incorrect password, “Input PIN” appears
again. Reenter the correct password.
6
If you want to change the number of copies, press the
Enter
button ( ) when “Copies” appears on the display.
If you installed the optional duplex unit and want to print
on both sides of paper, press the
Enter
button ( ) when
“Duplex” appears on the display. Select the
binding edge
.
7
When “Print Now” appears, press the
Enter
button ( ) to
start printing.
Deleting a Stored Job
You can delete jobs currently stored in the hard.
1
Press the
Menu
button ( ) on the control panel until you
see “Stored Job” appears on the bottom line of the display.
2
Press the
Enter
button ( ) to access the menu.
3
Press the scroll button ( or ) until the file name
appears on the display and then press the
Enter
button
().
4
If the job is secured with a password, “Input PIN” displays.
Press the
Enter
button ( ).
You must enter the specified 4-digit password. Press the
scroll button ( or ) to enter the first digit and press
the
Enter
button ( ). The cursor automatically moves to
the nxet digit position. Enter the 2nd, 3rd, and 4th digit in
the same way.
5
Press the scroll button ( or ) until you see “Func
Delete” on the display.
6
Press the
Enter
button ( ).
7
Press the scroll button ( or ) until you see “Yes” on
the display.
8
Press the
Enter
button ( ).

Installing Printer Options
9.7
Controlling the Active Job Queue
All of the print jobs waiting to be printed are listed in the Active
Job Queue in the order you sent them to the printer. You can
delete a job from the queue before printing, or promote a job
to print sooner.
To delete a file from the queue
:
1
Press the
Menu
button ( ).
The first available menu item, “Active Job,” appears on the
bottom line of the display.
2
Press the
Enter
button ( ).
3
Press the scroll button ( or ) until the file name
appears on the display and then press the
Enter
button
().
4
If the job is secured with a password, “Input PIN” displays.
Press the
Enter
button ( ).
You must enter the specified 4-digit password. Press the
scroll button ( or ) to enter the first digit and press
the
Enter
button ( ). The cursor automatically moves to
the nxet digit position. Enter the 2nd, 3rd, and 4th digit in
the same way.
5
Press the scroll button ( or ) until you see “Func
Cancel” on the display.
6
Press the
Enter
button ( ).
If you enter incorrect password, “Input PIN” appears
again. Reenter the correct password.
7
Press the scroll button ( or ) until you see “On” on
the display.
8
Press the
Enter
button ( ) to delete the selected file.
To promote a file from the queue
:
You can select a job waiting in the Active Job Queue and change
its print order so that it can be printed sooner.
1
Press the
Menu
button ( ).
2
Press the
Enter
button ( ) when “Active Job” displays
on the bottom line of the display.
3
Press the scroll button ( or ) until the file name
appears on the display and then press the
Enter
button
().
4
If the job is secured with a password, “Input PIN” displays.
Press the
Enter
button ( ).
You must enter the specified 4-digit password. Press the
scroll button ( or ) to enter the first digit and press
the
Enter
button ( ). The cursor automatically moves to
the nxet digit position. Enter the 2nd, 3rd, and 4th digit in
the same way.
5
Press the scroll button ( or ) until you see “Func
Promote” on the display.
6
Press the
Enter
button ( ).
If you enter incorrect password, “Input PIN” appears
again. Reenter the correct password.
To print a file immediately
:
You can print the print job you want immediately. In this case,
the job currently printing is stopped and the selected job will be
printed.
1
Press the
Menu
button ( ).
2
Press the
Enter
button ( ) when “Active Job” displays on
the bottom line of the display.
3
Press the scroll button ( or ) until the file name
appears on the display and then press the
Enter
button
().
4
If the job is secured with a password, “Input PIN” displays.
Press the
Enter
button ( ).
You must enter the specified 4-digit password. Press the
scroll button ( or ) to enter the first digit and press
the
Enter
button ( ). The cursor automatically moves to
the nxet digit position. Enter the 2nd, 3rd, and 4th digit in
the same way.
5
Press the scroll button ( or ) until you see “Func
Release” on the display. The Select Function Release
option appears only when you select Delay in the Print
Mode option. See “Storing a Job” on page 9.6
6
Press the
Enter
button ( ).
If you enter incorrect password, “Input PIN” appears
again. Reenter the correct password.
Printing using the form files
1
In ready mode, press the scroll button ( or ) until
you see "Setup" on the bottom line of the display. Press
the
Enter
button ( ) to access the menu.
2
Press scroll button ( or ) until you see "Fixed
Overlay" on the bottom line of the display. Press the
Enter
button ( ) to access the menu.
3
Select one among three menu "Off", "Single Form",
"Double Form". Then, Press
Menu
button ( ).
4
Press the
Upper Level
button ( ).
5
If you selected "Single Form", press right button. Then you
can see "Sel. 1st. Form" menu, and then press
Menu
button ( ).
6
Press the scroll button ( or ) until the form name
appears on the display and then press the
Enter
button
().
7
Press the
Upper Level
button ( ).
8
If you selected "Double Form", press right button. Then
you can see "Sel. 2nd. Form" menu, and then press
Menu
button ( ).

Installing Printer Options
9.8
9
Press the scroll button ( or ) until the form name
appears on the display and then press the
Enter
button
() for even page.
10
Press the
Upper Level
button ( ) to return to ready
mode. If you selected "Single Form", the selected form will
be applied to every page. If you selected "Double Form",
1st form will be applied to odd page and 2nd page will be
even page.
Installing an Optional Paper
Tray
You can increase the paper handling capacity of your printer by
installing an optional Tray2. This tray holds 500 sheets of paper.
The optional paper tray consists of two components; the
support unit and paper tray.
1
Turn off the printer and unplug all cables from the printer.
2
Remove the packing tape and the packing material inside
of the tray.
Support Unit
Paper Tray
3
Find the location of the connector and the optional tray
positioners.
4
Place the printer over the tray, aligning the feet on the
printer with the positioners on the optional tray.
C
AUTION
: The printer weights 23kg including the toner
cartridge and the tray. Use safe lifting and handling
techniques. If you need to move the printer, it should be
moved by two people. Use the lifting handles as shown in the
diagram (see page 1.3). Back injury could result if a single
person attempts to lift the printer.
Lifting handles
are located at
the lower edge
of both sides of
the printer.

Installing Printer Options
9.9
5
Plug the tray’s interface cable into the connector on the
back of the printer.
6
Load paper in the tray. The instructions for loading paper
in the tray are same as for loading in the standard paper
tray. See page 2.4.
7
Reconnect the power cord and cables and then turn the
printer on.
C
AUTION
:
Do not remove the standard tray from the printer
while you are printing using the optional Tray2. If you do this, a
paper jam may occur. Use the optional Tray2 with the standard
tray.
After installing Tray 2, you must set the tray as installed in the
printer properties window.
1
Click the Windows
Start
menu.
2
For Windows 9x/Me/NT4.0/2000, select
Settings
and then
Printers
.
For Windows XP/2003, select
Printers and Faxes
.
3
Select the
Samsung
ML-3560 Series
PCL 6
printer icon
or
Samsung
ML-3560 Series
PS
printer icon.
4
Right-click on the printer icon and select
Properties
.
5
In PCL 6 Properties, click the
Printer
. Then select
Tray 2
from the
Optional Tray
drop-down list.
In PS Properties, click the
Device Option
tab and select
Installed
from the
Tray 2
drop-down list.
6
Click
OK
.
Installing a Duplex Unit
The printer can automatically print on both sides of a sheet of
paper with an optional duplex unit. This is called duplexing. The
optional duplex unit supports the following paper sizes: letter,
legal, folio, and A4.
The duplex-slot cover that is located at the rear of the printer
must be removed when the optional duplex unit is installed.
When you use duplexing, the printer partially ejects the printed
page into the top output bin, and then pulls it back to print the
reverse side.
To install a duplex unit:
1
Turn the printer off and unplug all cables from the printer.
2
Remove the tape and all packing material from the duplex
unit.
3
Remove the duplex-slot cover from the back of the printer.
N
OTE
: Reinstall this cover when the duplex unit is not in use.
4
Insert the duplex unit all the way into the slot until it fits
into place.
5
Reconnect the power cord and printer cable, and turn the
printer on.
After installing the duplex unit, you must set the unit as
installed in the printer properties window.
1
Click the Windows
Start
menu.
2
For Windows 9x/Me/NT4.0/2000, select
Settings
and then
Printers
.

Installing Printer Options
9.10
For Windows XP/2003, select
Printers and Faxes
.
3
Select the
Samsung
ML-3560 Series
PCL 6
printer icon
or
Samsung
ML-3560 Series
PS
printer icon.
4
Right-click on the printer icon and select
Properties
.
5
In PCL 6 Properties, click the
Printer
tab and check
Duplex Unit
.
In PS Properties, click the
Device Option
tab and select
Installed
from the
Duplex Unit
drop-down list.
6
Click
OK
.
Printing on Both Sides of Paper
After installing the duplex unit, you can print on both sides of
paper. Before printing, decide how you want your document
oriented.
The options are:
•Long Edge, which is the conventional layout used in
book binding.
•Short Edge, which is the type often used with calendars.
N
OTES
:
• Do not print on both sides of labels, transparencies,
envelopes, or thick paper. Paper jamming and damage to the
printer may result.
• To use double-sided printing, you can use only the following
paper sizes: A4, Letter, Legal, and Folio, with a weight of
20~24lbs (75~90g/m
2
).
There are two ways to enable or disable the double-sided
printing:
Using the Control Panel Menu
You can use the
Duplex
item in the
Layout
menu for double-
sided printing. After setting the item, set the
Duplex Margin
item in the same menu, if necessary.
For further details about using the control panel menu, see
page 3.3.
From the Software Application
You can use the printer properties window on your printer
driver. For details, see the
Software User’s Guide
.

Specifications
10.1
10
Specifications
This chapter includes:
• Printer Specifications
• Paper Specifications
Printer Specifications
Item Specifications and Description
Print Speed
*
Up to 33 PPM (A4); 35 PPM (Letter)
Duplex: Up to 23 IPM (A4); 24 IPM
(Letter)
Resolution Up to 1200 x 1200 dpi effective output
First Printing
Time
Standby mode: 10 seconds
Sleep mode: 40 seconds
Warm-up Time 30 seconds
Power Rating AC 100 ~ 127 V (USA, Canada) / 220 ~
240 V (Others), 50 / 60 Hz
Power
Consumption
550 W average during operation
Less than 20 W in power-save mode
Acoustic Noise
**
Stand by: Less than 35 dB
Operating: Less than 55 dB
Toner Supply Single cartridge
Toner Cartridge
Life
***
12,000 Pages (for starter, 6,000 Pages)
ISO 19752 (LSA 5% coverage)
Duty Cycle Monthly: 150,000 pages maximum
Weight Gross: 21 Kg (46.3 lb)
Net: 17 Kg (37.5 lb)
Package Weight Paper: 2.5 Kg, Plastic: 0.6 Kg
External
Dimensions
(W x D x H)
396 (W) x 453 (D) x 353 (H) mm / 15.6 x
17.8 x 13.9 in. (without options)
Operating
Environment
Temperature: 10 ~ 32 °C / 50 ~ 90 °F
Humidity: 20 ~ 80 % RH
Emulation PCL 6
****
, PostScript 3, IBM ProPrinter,
EPSON
Random Access
Memory (RAM)
32 MB (Max 288 MB)
16, 32, 64, 128, or 256 MB optional
memory available
Use only the Samsung-approved DIMM.
Fonts 1 bitmap, 45 scalable, 136 PS3 fonts
Interface
Switching Automatic (Parallel, USB, Network)
Interface
• IEEE 1284 Bidirectional Parallel
Standard
- Modes supported: Compatible, Nibble,
Byte, ECP
• USB Interface Standard
- USB 2.0 compliant
- 480 Mbps 1 port
• Network Interface
- 10/100 Base TX (option for ML-3560)
- 802.11b Wireless LAN (option for ML-
3560, ML-3561N andML-3561ND )
• Serial Interface (option)
OS
Compatibility
*****
Windows 95/98/Me/NT 4.0/2000/XP/
2003, Various Linux OS including Red Hat,
Caldera, Debian, Mandrake, Slackware,
SuSE, and Turbo Linux, Mac 8.6~9.2/
10.1~10.3
Options
ML-3560: Duplex unit, 500-sheet tray,
Ethernet 10/100 Base TX, Ethernet 100
Base TX + 802.11a/b/g wireless LAN,
Serial board, Hard disk
ML-3561N: Duplex unit, 500-sheet tray,
Ethernet 100 Base TX + 802.11a/b/g
wireless LAN, Serial board, Hard disk
ML-3561ND: 500-sheet tray, Ethernet 100
Base TX + 802.11a/b/g wireless LAN,
Serial board, Hard disk
ML-3562W: Duplex unit, 500-sheet tray,
Serial board, Hard disk
* Print speed will be affected by operating system used, com-
puting performance, application software, connection
method, media type, media size, and job complexity.
**Sound pressure Level, ISO7779
***The number of pages may be affected by operating envi-
ronment, printing interval, media type, and media size.
****Compatible with PCL6 Version 2.1
*****Please visit www.samsungprinter.com to download the
latest software version.
Item Specifications and Description

Specifications
10.2
Paper Specifications
Overview
Your printer accepts a variety of print materials, such as cut-
sheet paper (including up to 100% recycled fiber content
paper), envelopes, labels, transparencies, and custom-size
paper. Properties, such as weight, composition, grain, and
moisture content, are important factors affecting the printer’s
performance and the output quality. Paper that does not meet
the guidelines outlined in this User’s Guide can cause the
following problems:
• Poor print quality
• Increased paper jams
• Premature wear on the printer.
N
OTES
:
• Some paper may meet all of the guidelines in this guide and
still not produce satisfactory results. This may be the result
of improper handling, unacceptable temperature and
humidity levels, or other variables over which Samsung has
no control.
• Before purchasing large quantities of paper, ensure that the
paper meets the requirements specified in this User’s Guide.
C
AUTION
: Using paper that does not meet these
specifications may cause problems, requiring repairs. These
repairs are not covered by the Samsung warranty or service
agreements.
Supported Sizes of Paper
Tray1/
Tray2 Dimensions* Weight Capacity
**
Letter 216 x 279 mm
(8.5 x 11 in.)
60 to 105 g/
m
2
bond (16
to 28 lb)
500 sheets
of 75 g/m
2
bond paper
A4 210 x 297 mm
(8.3 x 11.7 in.)
Executive 191 x 267 mm
(7.25 x 10.5 in.)
Legal 216 x 356 mm
(8.5 x 14 in.)
B5 (JIS) 182 x 257 mm
(7.2 x 10 in.)
B5 (ISO) 176 x 250 mm
(6.9 x 9.8 in.)
Folio 216 x 330 mm
(8.5 x 13 in.)
A5 148 x 210 mm
(5.8 x 8.3 in.)
A6 105 x 148 mm
(4.1 x 5.8 in.)
Oficio 216 x 343 mm
(8.5 x 13.5 in.)

Specifications
10.3
N
OTE
: You may experience jams when using print materials
with a length of less than 127 mm (5.0 in.). For optimum
performance, ensure that you are storing and handling the
paper correctly. Please refer to “Printer and Paper Storage
Environment” on page 10.4.
Multi-
purpose
Tray
Dimensions
*
* The printer supports a wide range of media sizes. See “Print-
ing on Card Stock or Custom-sized Materials” on page 4.9.
Weight Capacity
**
**Capacity may vary depending on media weight and thick-
ness, and environmental conditions.
Minimum
Size (custom)
76 x 127 mm
(3 x 5 in.) 60 to 163 g/
m
2
bond (16
to 43 lb)
100 sheets
of 75 g/m
2
bond paper
Maximum
Size (custom)
216 x 356mm
(8.5 x 14 in.)
Transparency
Same
minimum and
maximum
paper sizes as
listed above.
Thickness:
0.10 x 0.14
mm (0.0039
x 0.0055 in.)
50 typical
Labels
***
***Smoothness: 100 to 250 (Sheffield)
Thickness:
0.10 x 0.14
mm (0.0039
x 0.0055 in.)
25 typical
Envelopes
up to 90 g/
m
2
(16 to 24
lb)
up to 10
Guidelines for Using Paper
For the best result, use conventional 75 g/m
2
(20 lb) paper.
Ensure that the paper is of good quality, and free of cuts, nicks,
tears, spots, loose particles, dust, wrinkles, voids, and curled
or bent edges.
If you are unsure of what type of paper you are loading, such
as bond or recycled paper, check the label on the package.
The following problems may cause print quality deviations,
jamming or even damage to the printer.
N
OTES
:
• Do not use letterhead paper printed with low-temperature
inks, such as those used in some types of thermography.
• Do not use raised or embossed letterhead.
• The printer uses heat and pressure to fuse toner to the
paper. Insure that any colored paper or preprinted forms use
inks that are compatible with this fusing temperature (195
°C or 383 °F for 0.1 second).
Symptom Problem with
Paper Solution
Poor print quality
or toner
adhesion,
problems with
feeding
Too moist, too
rough, too
smooth or
embossed;
faulty paper lot
Try another kind of
paper, between 100 ~
250 Sheffield, 4 ~ 5
% moisture content.
Dropout,
jamming, curl
Stored
improperly
Store paper flat in its
moisture-proof
wrapping.
Increased gray
background
shading/printer
wear
Too heavy
Use lighter paper,
open the rear output
tray.
Excessive curl
problems with
feeding
Too mo ist,
wrong grain
direction or
short-grain
construction
•Open the rear
output tray.
• Use long-grain
paper.
Jamming,
damage to printer
Cutouts or
perforations
Do not use paper with
cutouts or
perforations.
Problems with
feeding Ragged edges Use good quality
paper.

Specifications
10.4
Paper Specifications
Paper Output Capacity
Printer and Paper Storage
Environment
Paper storage environmental conditions directly affect the feed
operation.
Ideally, the printer and paper storage environment should be at
or near room temperature, and not too dry or humid.
Remember that paper is hygroscopic; it absorbs and loses
moisture rapidly.
Heat works with humidity to damage paper. Heat causes the
moisture in paper to evaporate, while cold causes it to
condense on the sheets. Heating systems and air conditioners
remove most of the humidity from a room. As paper is opened
and used, it loses moisture, causing streaks and smudging.
Humid weather or water coolers can cause the humidity to
increase in a room. As paper is opened and used it absorbs any
excess moisture, causing light print and dropouts. Also, as
paper loses and gains moisture it can become distorted. This
can cause paper jams.
Category Specifications
Acid Content 5.5 ~ 8.0 pH
Caliper 0.094 ~ 0.18 mm (3.0 ~ 7.0 mils)
Curl in Ream Flat within 5 mm (0.02 in.)
Cut Edge
Conditions
Cut with sharp blades with no visible
fray.
Fusing
Compatibility
Must not scorch, melt, offset, or release
hazardous emissions when heated to
195 °C (383 °F) for 0.1 second.
Grain Long Grain
Moisture Content 4 % ~ 6 % by weight
Smoothness 100 ~ 250 Sheffield
Output Tray Capacity
Face-down top output tray 250 sheets of 75 g/m
2
bond
paper
Face-up rear output tray 100 sheet of 75 g/m
2
bond
paper
Care should be taken not to purchase more paper than can be
used in a short time (about 3 months). Paper stored for long
periods may experience heat and moisture extremes, which
can cause damage. Planning is important to prevent damage to
large supplies of paper.
Unopened paper in sealed reams can remain stable for several
months before use. Opened packages of paper have more
potential for environment damage, especially if they are not
wrapped with a moisture-proof barrier.
The paper storage environment should be properly maintained
to ensure optimum printer performance. The required condition
is 20° to 24°C (68° to 75°F), with a relative humidity of 45%
to 55%. The following guidelines should be considered when
evaluating the paper’s storage environment:
• Paper should be stored at or near room temperature.
• The air should not be too dry or too humid.
• The best way to store an opened ream of paper is to
rewrap it tightly in its moisture-proof wrapping. If the
printer environment is subject to extremes, unwrap only
the amount of paper to be used during the day’s
operation to prevent unwanted moisture changes.
Envelopes
Envelope construction is critical. Envelope fold lines can vary
considerably, not only between manufacturers, but also within
a box from the same manufacturer. Successful printing on
envelopes depends upon the quality of the envelopes. When
selecting envelopes, consider the following components:
• Weight: The weight of the envelope paper should not
exceed 90 g/m
2
(24 lb) or jamming may occur.
• Construction: Prior to printing, envelopes should lie flat
with less than 6 mm (0.25 in) curl, and should not
contain air.
• Condition: Envelopes should not be wrinkled, nicked, or
otherwise damaged.
• Temperature: You should use envelopes that are
compatible with the heat and pressure of the printer.
• Size: You should only use envelopes within the following
size ranges.
N
OTES
:
• Use only the Multi-purpose Tray to print envelopes.
• You may experience some paper jams when using any media
with a length less than 127 mm (5.0 in). This may be caused
by paper that has been affected by environmental
conditions. For optimum performance, make sure you are
storing and handling the paper correctly. Please refer to
“Printer and Paper Storage Environment” on page 10.4.
Minimum Maximum
Multi-purpose
Tray
76 x 127 mm
(3 x 5 in)
216 x 356 mm
(8.5 x 14 in)

Specifications
10.5
Envelopes with Double Side Seams
Double side-seams construction has vertical seams at both
ends of the envelope rather than diagonal seams. This style
may be more likely to wrinkle. Be sure the seam extends all the
way to the corner of the envelope as illustrated below.
Envelopes with Adhesive Strips or Flaps
Envelopes with a peel-off adhesive strip or with more than one
flap that folds over to seal must use adhesives compatible with
the heat and pressure in the printer. The extra flaps and strips
might cause wrinkling, creasing, or even jams and may even
damage the fuser.
Envelope Margins
The following gives typical address margins for a commercial
#10 or DL envelope.
N
OTES
:
• For best print quality, position margins no closer than 15 mm
(0.6 in) from the edges of the envelope.
• Avoid printing over the area where the envelope’s seams
meet.
Envelope Storage
Proper storage of envelopes helps contribute to print quality.
Envelopes should be stored flat. If air is trapped in an envelope,
creating an air bubble, then the envelope may wrinkle during
printing. See “Printing on Envelopes” on page 4.6.
Type of Address Minimum Maximum
Return address 15 mm (0.6 in.) 51 mm (2 in.)
Delivery address 51 mm (2 in.) 89 mm (3.5 in.)
Correct
Incorrect
Labels
C
AUTIONS
:
• To avoid damaging the printer, use only labels recommended
for laser printers.
• To prevent serious jams, always use the Multi-purpose Tray
to print labels and always use the rear output tray.
• Never print on the same sheet of labels more than once and
never print on a partial sheet of labels.
When selecting labels, consider the quality of each component:
• Adhesives: The adhesive material should be stable at 195
°C (383 °F), the printer’s fusing temperature.
• Arrangement: Only use labels with no exposed backing
between them. Labels can peel off sheets with spaces
between the labels, causing serious jams.
• Curl: Prior to printing, labels must lie flat with no more
than 13 mm (0.5 in) of curl in any direction.
• Condition: Do not use labels with wrinkles, bubbles, or
other indications of separation.
See “Printing on Labels” on page 4.7.
Transparencies
Transparencies used in the printer must be able to withstand
140 °C (284 °F), the printer’s fusing temperature.
C
AUTION
:
To avoid damaging the printer, use only
transparencies recommended for use in laser printers.
See “Printing on Transparencies” on page 4.8.

1
INDEX
A
antenna, connect
2.7
C
card stock, print
4.9
clean
inside
6.9
outside
6.9
cleaning sheet, print
6.10
components
1.3
configuration page, print
6.1
connect
Ethernet
2.7
network antenna
2.7
parallel
2.6
power cord
2.7
USB
2.6
control panel
3.1
buttons
3.2
display
3.1
menus
3.3
custom-sized materials, prnt
4.9
D
demo page, print
2.7
display language, change
control panel
2.8
duplex unit, install
9.9
E
envelopes, print
4.6
error messages
7.10
Ethernet cable, print
2.7
F
face down output tray
4.5
face up output tray
4.5
features
printer
1.1
H
hard disk
install
9.5
use
9.6
I
install
printer options
9.1
L
labels, print
4.7
Linux
common problems
7.13
load, paper
in the Multi-Purpose Tray
4.2
in the Tray1/optional Tray 2
2.4
using the manual feed
4.4
M
Macintosh
common problems
7.12
manual feed mode, use
4.4
memory DIMM, install
9.1
Multi-Purpose Tray, use
4.2
N
network antenna, connect
2.7
network interface card, install
9.3
network printing
cable/antenna, connect
2.6
card, install
9.3
network-connected printer, set
8.1
parameters, configure
8.1
O
option
9.1
option, install
duplex unit
9.9
hard disk
9.5
memory DIMM
9.1
network interface card
9.3
paper tray 2
9.8, 9.9
serial interface card
9.3
optional tray, install
9.8
output location, select
4.5
P
paper
choose
4.1
load
2.4
sizes and capacities
4.1
specifications
10.2
paper jam
around the toner cartridge
7.6
in the duplex area
7.7
in the paper exit area
7.7
in the paper feed area
Multi-Purpose Tray
7.6
optional Tray 2
7.4, 7.5
Tray 1
7.4
tips for avoiding
7.8
Index will be
updated!!!!!!!!
2
paper level bar
4.2
Paper size, change in the tray
3.4
parallel cable, connect
2.6
PostScript driver
errors
7.13
preprinted paper, print
4.8
print quality problems, solve
7.8
printing
configuration page
6.1
demo page
2.7
printing problems
7.2
problem, solve
checklist
7.1
error messages
7.10
general
7.2
Linux
7.13
Macintosh
7.12
paper jams
7.4
print quality
7.8
PS errors
7.13
Windows
7.12
Q
quality problems, solve
7.8
R
rear output tray, use
4.5
S
software
overview
2.8
specification
paper
10.2
printer
10.1
T
toner cartridge
install
2.2
maintain
6.2
redistribute
6.2
replace
6.3
top output tray, use
4.5
transparencies, print
4.8
Tray 1, use
2.4
turn on, printer
2.7
U
unpack
2.1
USB cable, connect
2.6