Samsung Electronics Co LASERMFP1815DN Multi Function Printer User Manual 1815 OM EN

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Document Description	Users Manual
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Document Type	User Manual
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Filesize	205.22kB (2565287 bits)
Date Submitted	2006-01-17 00:00:00
Date Available	2006-01-17 00:00:00
Creation Date	2005-11-29 16:15:36
Producing Software	Acrobat Distiller 7.0 (Windows)
Document Lastmod	2006-01-10 09:46:53
Document Title	1815-OM_EN.book
Document Creator	FrameMaker 7.1
Document Author:	BH

Dell™ Laser Multi-Function Printer
1815n/1815dn
Owner’s Manual
Look Inside For:
• Preparing Your Multi-Function Printer
• Understanding the Software
• Loading Print Media
• Using Your Multi-Function Printer
• Maintenance
• Troubleshooting
• Installing Options
• Contacting Dell
Temporary
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m
Ordering Supplies
Dell™ toner cartridges are available only through Dell. You can order toner cartridges online at
www.dell.com/supplies or premier.dell.com: Dell’s secure, customizable, procurement, and support site for its
larger relationship customers.
USA
Austria
877-INK-2-YOU
08 20 - 24 05 30 35
Belgium
Canada
02.713 1590
877-501-4803
Colombia
01800-9-155676
Denmark
3287 5215
Finland
09 2533 1411
France
0825387247
Germany
0800 2873355
Ireland
1850 707 407
Italy
800602705
Luxembourg
Mexico
Netherlands
02.713 1590
866-851-1754
020 - 674 4881
Norway
231622 64
Portugal
Puerto Rico
21 4220710
866-851-1760
Spain
Sweden
902120385
08 587 705 81
Switzerland
UK
0848 335 599
0870 907 4574
NOTE: If your country is not listed, contact your Dell distributor to order supplies.
Toner cartridge
Part number
Dell Standard Capacity Toner Cartridge NF485
Dell High Capacity Toner Cartridge
RF223
a. Dell Standard Capacity Toner Cartridge life is 3,000 pages and Dell High
Capacity Toner Cartridge life is 5,000 pages.
4
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your printer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2006 Dell Inc.. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, DELL logo, Dell ScanCenter and Dell Toner Management System are trademarks of Dell Inc.; Microsoft
and Windows are registered trademarks of Microsoft Corporation.; PaperPort® is a registered trademark of ScanSoft, Inc.; Adobe® and
PhotoShop® are registered trademarks of Adobe Systems Incorporated.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names of their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model Laser MFP 1815n/1815dn
June 2006
SRV
Rev. A00
6
Contents
Understanding Your Multi-Function Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
CAUTION: SAFETY INFORMATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Preparing Your Multi-Function Printer
Unlocking the Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using the Operator Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Common Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Key Pad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Dell Laser MFP 1815n/1815dn Menu Functions . . . . . . . . . . . . . . . . . . . . . 21
Changing the Display Language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Setting Up Faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Setting the Printer ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using the Number Keypad to Enter Characters . . . . . . . . . . . . . . . . . . . . . . . . . 23
Setting the Time and Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Storing a Number for Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Setting Group Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Preparing Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Attaching Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Printing the Network Configuration Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Understanding the Software
Software Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Installing Dell Software For Local Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Windows XP: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Windows 2000: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Windows 98: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Windows Me: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Assigning an IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Contents
Installing Dell Software For Network Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Uninstalling Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Loading Print Media
Print Media Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Using the Paper Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Using the Bypass Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Setting the Paper Size and Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Setting the Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Setting the Paper Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Placing Documents on the Scanner Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Loading Documents Into the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using Your Multi-Function Printer
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Printing in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Printing in Macintosh. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Printing in Linux. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Knowing Copy Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Setting the Basic Copy Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Making Copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Special Copy Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Selecting a Paper Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Printing Copies on Both Sides of Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Changing the Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Knowing Scan Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Scanning to an Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Scanning Using Network Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Scanning to the USB Memory Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Scanning Using the Windows Image Acquisition (WIA) Driver . . . . . . . . . . . . 60
Scanning and Sending an Email. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Contents
Faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Knowing Fax Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Setting the Basic Fax Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Sending a Fax Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Sending a Fax Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Receiving a Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Forwarding Faxes to E-mail Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Setting up the Fax System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Using Fax Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Printing Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Using Advanced Fax Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Using an Answering Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Using a Computer Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Maintenance
Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Replacing the ADF Rubber Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Ordering Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Cleaning Your Multi-Function Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Cleaning the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Cleaning the Interior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Cleaning the Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Cleaning the Drum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Troubleshooting
Clearing Jams in the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Clearing Jams in the Paper Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Paper Feed Jam (tray 1). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Paper Feed Jam (optional tray 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Bypass Tray Jam. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Fuser Area Jam. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Paper Exit Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Duplex Jam (Dell Laser MFP 1815dn only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Tips for Avoiding Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
More Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Contents
7
Installing Options
Precautions When Installing Printer Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Installing Printer Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Activating the Added Memory in the PS Printer Properties . . . . . . . . . . . . . . . 93
Installing an Optional Tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Activating the Installed Optional Tray 2 in the Printer Properties . . . . . . . . . . 96
Contacting Dell
Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Automated Order-Status Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Appendix
U.S. Terms and Conditions of Sale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Limited Warranties and Return Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Limited Warranty for Dell-Branded Hardware Products (U.S. Only) . . . . . . . 111
"Total Satisfaction" Return Policy (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Limited Warranty Terms for Dell-Branded Hardware Products (Canada
Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Dell Return Policy (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
"Total Satisfaction" Return Policy (Canada Only). . . . . . . . . . . . . . . . . . . . . . . . 119
Dell Software and Peripherals (Canada Only) . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Limited Warranty for Dell-Branded Tape Media (U.S. and Canada Only) . . . 120
1-Year End-User Manufacturer Guarantee (Latin America and the
Caribbean Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Angreskjema For Norske Forbrukere . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Dell™ Printer Consumables Limited Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Consumables Limited Warranty (U.S. and Canada Only). . . . . . . . . . . . . . . . . 124
Consumables Limited Warranty (Latin America Only) . . . . . . . . . . . . . . . . . . . 124
Dell™ Software License Agreement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
U.S. Government Restricted Rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
10
Contents
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
FCC Notices (U.S. Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
IC Notice (Canada Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CE Notice (European Union) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ENERGY STAR® Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recycling Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Waste Electrical and Electronic Equipment (WEEE) Directive . . . . . . . . . . .
NOM Information (Mexico Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
128
129
130
131
131
131
132
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Contents
11
12
Contents
Understanding Your Multi-Function Printer
Front View
16
15
14
10
13
12
11
Use the:
When you want to:
Automatic Document
Feeder (ADF)
Load the document for copying, scanning, or sending faxes.
Document Width
Guides
Ensure proper document feeding.
Document Input Tray
Load the document for copying, scanning or sending faxes.
Document Cover
Open to place a document on the scanner glass.
Document Glass
Place a document on the scanner glass for copying, scanning
or sending faxes.
13
#
Use the:
When you want to:
Document Output Tray
Hold the document as it exits the ADF.
Operator Panel
Operate the printer.
Output Tray
Hold paper as it exits the front of the printer.
Front Cover
Access the toner cartridge.
10
Express Service Code
Identify your printer when you use support.dell.com or
contact technical support.
Enter the Express Service Code to direct your call when
contacting technical support. The Express Service Code is
not available in all countries.
14
11
Toner Cartridge
Use the toner cartridge.
12
Optional Tray 2
Load paper into the optional Tray 2.
13
Tray 1
Load paper into the standard Tray 1.
14
Bypass tray
Load print media one sheet at a time.
15
Paper Output Extension Keep print media from falling off the front output tray.
16
USB Memory Port
Insert the USB memory key.
Rear View
17
26
25
18
19
20
21
24
23
22
Use the:
When you want to:
17
Network Port
Connect the printer to the network port.
18
USB Port
Insert the USB cable.
19
Locking Unit Slot
Prevent the installed memory card from being remove.
20
Optional Tray 2 Cable
Connector
Connect the optional Tray 2 to your printer.
21
Telephone Line Socket
(Line)
Connect the telephone line to your printer.
22
Extension Telephone
Socket (EXT)
Connect additional devices, such as a telephone or
answering machine, to the printer (Optional). If the phone
communication is serial in your country (such as
Germany, Sweden, Denmark, Austria, Belgium, Italy, France
and Switzerland), remove the plug from the extension
telephone socket (EXT) ( ) and insert the supplied
terminator.
23
Control Board Cover
Open to install the optional memory card.
24
Power Receptacle
Supply power to the printer.
25
Power Switch
Supply power to the printer.
26
Rear Cover
Open to remove the paper jams and use the rear output slot
when you print the documents from the manual feeder.
15
16
CAUTION: SAFETY INFORMATION
Use the following safety guidelines to help ensure your own personal safety and to help protect your
system and working environment from potential damage.
•
Your product uses a laser.
CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein may
result in hazardous radiation exposure.
•
Your product uses a printing process that heats the print media, and heat can cause certain media
to release emissions. You must understand the section in your operating instructions that discusses
the guidelines for selecting appropriate print media to avoid the possibility of harmful emissions.
CAUTION: If your product is not marked with this symbol
properly grounded.
, it must be connected to an electrical outlet that is
•
The power cord must be connected to an electrical outlet that is near the product and easily
accessible.
•
Refer service or repairs, other than those described in the operating instructions, to a professional
service person.
•
This product is designed to meet safety standards with the use of specific Dell-authorized
components. The safety features of some parts may not always be obvious. Dell disclaims liability
associated with use of non-Dell-authorized components.
CAUTION: Do not use this product during a lightning storm.
17
18
1
Preparing Your Multi-Function Printer
Unlocking the Scanner
Remove the label completely from the scanner module by gently pulling it. The scan unlock
switch automatically moves FORWARD to the unlock position.
NOTE: To confirm the scanner is unlocked, open the scanner cover and make sure the blue latch is in
the unlocked ( ) position. If the latch is not in the unlocked position, reach under the operator panel
and pull it forward.
NOTE: When you are moving the printer or do not intend to use it for a
long period of time, move the switch BACKWARD to the lock position, as
shown. To scan or copy a document, the switch must be unlocked.
Preparing Your Multi-Function Printer
19
Using the Operator Panel
If you have not already done so, follow the steps on the Setup Diagram (poster) to complete
the hardware installation.
Use the printer operator panel to scan, copy, and fax.
Common keys
Key pad
Common Keys
Press:
➊ ➋ ➌ ➋ ➍
➎
To:
➊
Return to the upper menu.
➋
➌
➍
Scroll through available options.
➎
Stop an operation at any time, or return to main
menu.
Confirm the selection on the display.
Start a job.
Key Pad
➊
➋
➌
Press:
To:
➊
Dial/Enter number or enter alphanumeric characters.
➋
Store frequently used fax numbers in memory or
search for stored fax numbers or email addresses.
It also allows you to print a Phonebook list.
➌
20
Preparing Your Multi-Function Printer
Insert a pause into a fax number in edit mode.
Dell Laser MFP 1815n/1815dn Menu Functions
1. Paper Setting
Paper Size
2. Copy Defaults
# of Copies
Quality
3. Fax Defaults
Contrast
Paper Type
Zoom
Select Tray
Resolution
Contrast
Duplex
Ring to Answer
3. Fax Defaults
4. Scan Defaults
5. Advanced Fax
Receive Mode
Auto Reduction
Image Size
Send Forward
Redial Delay
Discard Size
File Format
Rcv Forward
Redial Attmpts
Receive Code
Resolution
Toll Save
MSG Confirm
DRPD Mode
Netscan Tm-out
Junk Fax Setup
Auto Report
Duplex
6. Directory
7. Reports
5. Advanced Fax
Secure Receive
Cover Page
PhoneBook
Phone Book
Prefix Dial
Modem Speed
Email
Sent Report
Stamp Rcvd Name
Rcv Disable
RCV Report
ECM Mode
System Data
7. Reports
Scheduled Jobs
8. Email setup
SMTP Server
Default Subj
9. Network CFG
Configuration
MSG Confirm
User Setup
Email Forward
Clear Settings
Junk Fax List
Send to Self
Passcode Protect
Print Sys. Data
Scan Journal
Default From
Change Passcode
10.Sound/Volume
Speaker
11. Machine Setup
Machine ID
Power Save
Select Country
Ringer
Date&Time
Timeout
Global Access
Button
Clock Mode
CCD Power Save
Import Setting
Alarm Sound
Language
Toner Save
Export Setting
Email Report
12. Maintenance
Clean Drum
Clear Settings
Press Scroll (
or
) to highlight Menu and press Select (
Press Scroll (
or
) to highlight the desired setting.
Press Select (
) or select the displayed setting.
).
Preparing Your Multi-Function Printer
21
Changing the Display Language
To change the displayed language that the operator panel displays, follow these steps:
Press Scroll (
or
) to highlight Menu and press Select (
Press Scroll (
or
) to highlight Machine Setup and press Select (
Press Scroll (
or
) to highlight Language and press Select (
Press Scroll (
or
) to display the language you want.
).
).
).
The available languages are English, French, German, Italian, Spanish, Czech, Iberian
Portuguese, Dutch, Polish, Norwegian, Swedish, Finish, Danish and Russian.
Press Select (
) to save the selection.
Press Cancel (
) to return to Standby mode.
Setting Up Faxing
Setting the Printer ID
In most countries, you are required by law to indicate your fax number on any fax you send.
The printer ID, containing your telephone number and name or company name, will be
printed at the top of each page sent from your printer.
Press Scroll (
or
) to highlight Menu and press Select (
Press Scroll (
or
) to highlight Machine Setup and press Select (
Press Select (
) to access Machine ID.
Enter your fax number using the number keypad.
).
NOTE: If you make a mistake while entering numbers, press the left Scroll (
delete the last digit.
).
) button to
Press Select (
enter the ID.
Enter your name or company name using the number keypad.
You can enter alphanumeric characters using the number keypad, including special
symbols by pressing the 1 button.
) when the number on the display is correct. The display asks you to
For details on how to use the number keypad to enter alphanumeric characters, see
"Using the Number Keypad to Enter Characters" on page 23.
22
Press Select (
) when the name on the display is correct.
Press Cancel (
) to return to Standby mode.
Preparing Your Multi-Function Printer
Using the Number Keypad to Enter Characters
As you perform various tasks, you may need to enter names and numbers. For example,
when you set up your printer, you enter your name or your company’s name and telephone
number. When you store fax numbers in memory, you may also enter the corresponding
names.
&@$
ABC
GHI
JKL
MNO
DEF
PQRS
TUV
WXYZ
•
When prompted to enter a letter, press the appropriate button until the correct letter
appears on the display.
•
For example, to enter the letter O, press the 6 button.
•
Each time you press the 6 button, the display shows a different letter, M, N, O and finally
6.
•
To enter additional letters, repeat the above step.
•
Press the 1 button repeatedly to enter a space, and also press the 1 button to enter special
characters.
•
Press Select (
) when you are finished.
Keypad Letters and Numbers
Key
Assigned Numbers, Letters or Characters
1 @ . space , / * # & $ + - ‘
B C 2
F 3
G H
I 4
J K L 5
M N O 6
P Q R S 7
W X Y Z 9
U V 8
Preparing Your Multi-Function Printer
23
Changing Numbers or Names
If you make a mistake while entering a number or name, press the left Scroll (
delete the last digit or character. Then enter the correct number or character.
) button to
Inserting a Pause
For some telephone systems, it is necessary to dial an access code and listen for a second dial
tone. A pause must be entered in order for the access code to function. For example, enter
the access code 9 and then press Pause ( ) before entering the telephone number. A “–”
appears on the display to indicate when a pause is entered.
Setting the Time and Date
The time and date are printed on all faxes.
NOTE: You may need to change the correct time and date if loss of power to the printer occurs.
To set the time and date:
Press Scroll (
or
) to highlight Menu and press Select (
Press Scroll (
or
) to highlight Machine Setup and press Select (
Press Scroll (
or
) to highlight Date&Time and press Select (
Enter the correct time and date using the number keypad.
).
).
).
Month= 01 ~ 12
Day= 01 ~ 31
Year= 1990 ~ 2089
Hour= 01 ~ 12 (12-hour mode)
00 ~ 23 (24-hour mode)
Minute= 00 ~ 59
You can also use Scroll (
and enter a new number.
or
) to move the cursor under the digit you want to correct
To select AM or PM for 12-hour format, press the
or the
button.
When the cursor is not under the AM or PM indicator, pressing the
immediately moves the cursor to the indicator.
or the
button
You can change the clock mode to 24-hour format (e.g. 01:00 PM as 13:00).
Press Select (
) when the time and date on the display is correct.
NOTE: The printer beeps and does not allow you to proceed to the next step if a wrong
number is entered.
24
Preparing Your Multi-Function Printer
Storing a Number for Speed Dialing
Press Directory (
) on the operator panel.
OR
Press Scroll (
or
) to highlight Fax and press Select (
Press Scroll (
or
) to highlight Menu and press Select (
Press Scroll (
or
) to highlight Directory and press Select (
Press Scroll (
or
) to highlight PhoneBook and press Select (
).
Press Scroll (
or
) to highlight Add Person and press Select (
).
Enter a name and press Select ( ). For details about how to enter names, see "Using the
Number Keypad to Enter Characters" on page 23.
Enter a one, two or three-digit speed dial number between 1 and 399, using the number
keypad and press Select ( ).
).
OR
Or select the location by pressing Scroll (
or
).
) and then press Select (
).
Enter the fax number you want to store using the number keypad and press Select (
To insert a pause between numbers, press Pause (
).
).
) and a “–” appears on the display.
To store more fax numbers, repeat steps 3 through 6.
OR
To return to Standby mode, press Cancel (
).
Setting Group Dial
Press Directory (
) on the operator panel.
OR
Press Scroll (
or
) to highlight Fax and press Select (
Press Scroll (
or
) to highlight Menu and press Select (
Press Scroll (
or
) to highlight Directory and press Select (
Press Scroll (
or
) to highlight PhoneBook and press Select (
).
Press Scroll (
or
) to highlight Add Group and press Select (
).
Enter a name and press Select (
Enter a group number between 1 and 199 and press Select (
).
OR
).
).
).
Or select the location you want by pressing Scroll (
or
).
) and then press Select (
).
Preparing Your Multi-Function Printer
25
6
Enter a one, two or three-digit speed number you want to assign to the group and press
Select ( ).
Or select the location by pressing Scroll (
At the Add Another? prompt, press Select (
the group.
or
) and then press Select (
) to enter other speed dial numbers into
Or, press Scroll (
or ) to display No and press Select (
all of the desired numbers.
).
) when you have entered
If you want to assign another group, repeat from step 3.
OR
To press Cancel (
) to return to Standby mode.
Preparing Networking
A print server is any designated computer that centrally manages all client print jobs. If you
are sharing your printer in a small workgroup environment and want to control all print jobs
on the network, follow these instructions to attach the printer to a print server.
NOTE: For additional network set-up configurations, see the User’s Guide.
Attaching Cables
26
Make sure the printer is powered off and unplugged.
Connect one end of a standard category 5 Unshielded Twisted Pair (UTP) network cable
into a LAN drop or hub, and the other end into the Ethernet network port on the back of
the printer. The printer automatically adjusts for the network speed.
Preparing Your Multi-Function Printer
3
Connect one end of the printer power cord into the socket at the back of the printer and
the other end into a properly grounded outlet. Press the switch to power on the printer.
Warming Up Please Wait appears on the display indicating that the printer is now on.
If not, make sure the power cord is firmly plugged in to the back of the printer and the
electrical outlet.
If the printer is on but does not print, power off the printer and wait 30 seconds. Power
on the printer again, and it should reset and show Warming Up Please Wait.
Printing the Network Configuration Page
The Network Configuration page shows how the network interface card on your printer is
configured.
Press Scroll (
or
) to highlight Menu and press Select (
Press Scroll (
or
) to highlight Network CFG and press Select (
Press Scroll (
or
) to highlight Print Sys. Data and press Select (
).
).
).
The first available menu item, Yes displays on the bottom line.
Press Select (
) to print a Network Configuration page.
If the Network Configuration pages is not printed:
–
Make sure the Ethernet cable is firmly plugged into the back of the printer.
–
Plug the Ethernet cable into another wall outlet.
Under the “TCP/IP” heading on the Network Configuration page, make sure the IP
address, Subnet mask, and Gateway are what you expected.
Preparing Your Multi-Function Printer
27
6
Ping the printer and verify that it responds. For example, at a command prompt on a
network computer, type ping followed by the new printer IP address:
ping xxx.xxx.xxx.xxx
If the printer is active on the network, you may receive a reply.
If your printer does not respond, or if the IP address is not what you expected, assign the
IP address you want. See "Assigning an IP Address" on page 32.
Use the Dell Printer Configuration Web Tool, also known as the Printer Embedded Web
Server, to monitor the status of your network printer without leaving your desk. You can
view and/or change the printer configuration settings, monitor toner level, and when it is
time to order replacement toner cartridges, just click the Dell supplies link right from your
Web browser.
NOTE: The Dell Printer Configuration Web Tool is not available when the printer is locally attached
to a print server.
To launch the Dell Printer Configuration Web Tool, type the network printer IP address in
your Web browser, and the printer configuration appears on the screen. See the User’s
Guide for more information.
You can set up the Dell Printer Configuration Web Tool to send you an email when the
printer needs supplies or intervention.
To set up email alerts:
28
Launch the Dell Printer Configuration Web Tool.
Click Email Alert Setup.
Type your name or the key operator’s name in the email list box to be notified.
Click Submit.
Preparing Your Multi-Function Printer
2
Understanding the Software
Software Overview
After setting up your printer and connecting it your computer, install the drivers and utilities from
the drivers and utilities CD included with your printer. If you purchased a Dell TM computer and
your printer at the same time, the drivers and utilities are automatically installed. You don’t need to
install them. The drivers and utilities CD contains the following:
•
Dell Printer Drivers- enables your computer to communicate with your printer. To use your printer
as a printer in Windows, you must install the printer driver(s). For information about installing
the printer drivers in Windows, see "Installing Dell Software For Local Printing" on page 30.
•
Dell Printer Configuration Web Tool- enables you to monitor the status of your network printer
without leaving your desk.
•
Printer Settings Utility- enables you to set up fax phonebook and the printer's other options from
your computer desktop. It also allows you to update the printer firmware. You can also configure
the scan destination application that is launched when you access Scan and then PC menu.
•
Dell Toner Management SystemTM- displays the status of the printer and the name of the job
when you send a job to print. The Dell Toner Management System window also displays the level
of toner remaining and allows you to order replacement toner cartridges.
•
PaperPort- enables you to scan documents, create PDFs, and turn your scanned images into
editable Microsoft Word, Excel, or text files. PaperPort provides improved scanning features and
supports annotations on all image types. PaperPort’s enhanced search feature allows you to find
items by specific item properties.
•
Dell ScanCenter- This is the front-end that enables you to quickly scan documents into a variety
of applications, such as e-mail, photo editors, and text editors.
•
Scan Driver- TWAIN or Windows Image Acquisition (WIA) drivers are available for scanning
documents on your printer.
•
User’s Guide- HTML documentation provides detailed information about using your printer.
•
Set IP- Use this program to set your printer’s TCP/IP addresses. For details about this program, see
the Network Printer User’s Guide on the network utilities CD.
•
PS driver- Postscript Printer Description (PPD) file. You can use the PostScript driver to print
documents.
•
Network Scan- enables you to scan a document on your printer and save it to a network-connected
computer.
•
PC-Fax/Network-Fax- enables you to send a fax from your computer.
•
Linux driver- enables you to print and scan in a Linux environment.
Understanding the Software
29
•
Macintosh printer driver- enables you to use your printer with a Macintosh computer.
Installing Dell Software For Local Printing
A local printer is a printer attached to your computer using a USB cable. If your printer is
attached to a network instead of your computer, skip this step and go to "Installing Dell
Software For Network Printing" on page 33.
NOTE: If you attach a USB printer cable while your printer and computer are powered on, the
Windows hardware wizard launches immediately. Cancel the screen and use the drivers and
utilities CD to install the Dell software.
Make sure that the printer is connected to your computer and powered on. Close all
unnecessary programs.
NOTE: If the printer is not connected to your computer when you install the CD-ROM, the
No Printer Found screen appears. Follow the instructions to install the software.
Insert the drivers and utilities CD.
If required, press the Language button to select a language.
Select Personal Installation and click Next.
Select Typical Installation to install the User’s Guide, the printer drivers, scanner driver
and PaperPort as the default settings.
To install selected software including the printer Postscript driver, select Custom
Installation. You can change the destination folder.
When the installation is complete, print a test page. Click Finish and close the wizard.
You are now ready to print.
If you did not cancel the hardware wizards, refer to the following instruction for installing
the printer driver for your operating system.
Windows XP:
Make sure that the printer is connected to your computer and powered on.
When the hardware wizard screen appears, insert the drivers and utilities CD and click
Next.
NOTE: For each wizard that appears, select Recommended, click Next, select CD-ROM
Drives, and then click Next through the wizard screens.
30
The scanner driver is automatically loaded first from
D:\1815\Scan\WINXP2K\p3scan.inf, where “D” is your CD drive.
Click Next.
Click Finish, and a second hardware wizard appears. The printer driver is automatically
loaded from D:\1815\Printer\GDI\WinXP\delr1.inf, where “D” is your CD drive.
Click Next, and then click Finish.
Understanding the Software
Windows 2000:
Make sure that the printer is connected to your computer and powered on.
When the hardware wizard screen appears, insert the drivers and utilities CD and click
Next.
NOTE: For each wizard that appears, select Search for a suitable driver for my device
(Recommended), click Next, select CD-ROM Drives, and then click Next through the
wizard screens.
The scanner driver is automatically loaded first from
D:\1815\Scan\WINXP2K\p3scan.inf, where “D” is your CD drive.
Click Next.
Click Finish, and a second hardware wizard appears. The printer driver is automatically
loaded from D:\ delr1.inf, where “D” is your CD drive.
Click Next, and then click Finish.
Windows 98:
Make sure that the printer is connected to your computer and powered on.
When the hardware wizard screen appears, insert the drivers and utilities CD and click
Next.
Select Search for the best driver for your device (Recommended), and click Next.
Select Specify a Location, and then click Browse.
Select D:\USB, where “D” is your CD drive.
Click OK, and then click Next three times. The driver installs.
Click Finish, and a second wizard appears.
If the CD menu screen appears above the wizard, click Add New Hardware Wizard from
the Windows taskbar.
Click Next. Search for the best driver for your device (Recommended) is selected.
10
Click Next. D:\USB is selected.
11
Click Next two times. The driver installs.
12
Click Finish, and a third hardware wizard appears.
13
Click Next. Search for the best driver for your device (Recommended) is selected.
14
Click Next, click Browse, select the location D:\1815\Scan\WIN98ME, and click OK.
15
Click Next two times. The driver installs.
16
Click Finish.
Understanding the Software
31
Windows Me:
Make sure that the printer is connected to your computer and powered on. When the
hardware wizard screen appears, Automatic search for a better driver for your device
(Recommended) is selected.
Insert the drivers and utilities CD and click Next. The driver installs.
Click Finish, and a second wizard appears.
If the CD menu screen appears above the wizard, click New Hardware Wizard from the
Windows taskbar.
Click Next. Automatic search for a better driver for your device (Recommended) is
selected.
Click Next. The driver installs.
Click Finish.
If the CD software installation menu does not appear, follow these instructions:
Click Start → Run → Browse to D: (where “D” is your CD drive).
Select Setup, click Open, and then click OK.
Click Personal Installation.
Click Typical Installation or Custom Installation. (If you choose Custom Installation,
select from the available software options and click Next.)
After installation, you may click Print Test Page.
Click Finish.
Assigning an IP Address
Before using the printer on the network, you must set an IP address, subnet mask, and
gateway for the printer. To automatically set the IP address, a DHCP or BOOTP server must
exist on the network.
To configure the IP address manually, you can use the supplied drivers and utilities CD.
Print the Network Configuration page of the printer to see the current network
configuration and MAC address. You will need this information to configure the printer for
the network.
32
Make sure that the printer is connected to your network and powered on. Close all
unnecessary programs.
Insert the drivers and utilities CD.
If required, press the Language button to select a language.
Select SetIP Address Utility. The list of printers available in the network displays.
Select the printer you want to assign an IP to. The printer’s default IP address is on the
Configuration page.
Understanding the Software
6
After you assign the IP address for the printer, exit the program.
Installing Dell Software For Network Printing
When you connect your printer to the network, configure the TCP/IP settings for the
printer befor you install the Dell software on each network printer.
You can install the Dell software on the network computers locally or remotely.
NOTE: You need administrative access to install printer drivers on the network computers.
Make sure that the printer is connected to your network and powered on. Close all
unnecessary programs. For details about connecting to the network, see page 26.
Insert the drivers and utilities CD.
If required, press the Language button to select a language.
Select Network Installation and click Next.
If you want to install the drivers on this computer for network operation, select Local
Installation, and click Next.
If you want to install the Dell software on the remote computers or network servers on
the same network, select Remote Installation. The domain administrator’s ID and
password are required. Select the client computer(s) in the same domain on a network
and click Next.
NOTE: Both server computer and client computer should be one of the following OS:
Windows XP, Windows 2000, Windows NT4.0
NOTE: The server computer should be able to resolve the client computer name into an IP
address.
The list of printers available on the network appears. Select the printer you want to install
and click Next.
If you do not see your printer in the list, click Update to refresh the list or click Add
Printer to add your printer to the network. To add the printer to the network, enter the
port name and an existing IP address for the printer.
If you want to install the printer on a server, select the I am setting up this printer on a
server check box.
A list of the printer drivers and utilities appears. Click and select the required drivers and
utilities you will use and click Next.
The list of printers available on the network appears. Select the printer you want to install
and click Next.
If you do not see your printer in the list, click Update to refresh the list or click Add
Printer to add your printer to the network. To add the printer to the network, enter the
port name and an existing IP address for the printer.
Understanding the Software
33
9
10
The screen displays the printer drivers installed on your computer. You can change the
printer name, set this printer as a default to be shared on the network. Click Next.
When you finish with printer installation, you may print a test page. Click Finish.
Uninstalling Software
Remove the printer drivers if you are upgrading the software or if your driver installation
fails. You can remove the software using the drivers and utilities CD or Windows uninstall.
NOTE: Close all programs before uninstalling software, and restart your computer after completing
the uninstall process.
34
From the Start menu, select Programs → DELL → DELL Printers → Dell Laser MFP
1815 → Dell MFP Software Uninstall.
Select the software you want to remove.
When your computer prompts you to confirm your selection, click Yes. The selected
driver and all its components are removed from your computer.
Click OK.
Restart your computer.
Understanding the Software
3
Loading Print Media
Print Media Guidelines
The following tables provide information on standard and optional sources, including the print
media sizes you can select from the paper size menu and supported weights.
NOTE: If you use a print media size not listed, select the next larger size.
Print Media Sizes and Support
Legend
Dimensions
Y- indicates Support
Bypass Tray
Duplex
Printing
(tray 1 and
optional tray 2)
Print Media Size
A4
Paper Tray
8.27 x 11.7 in.
(210 x 297 mm)
A5
5.83 x 8.27 in.
(148 x 210 mm)
A6
4.13 x 5.85 in.
(105 x 148.5 mm)
JIS B5
7.17 x 10.1 in.
(182 x 257 mm)
ISO B5
6.93 x 9.84 in.
(176 x 250 mm)
Letter
8.5 x 11 in.
(215.9 x 279.4 mm)
Legal
8.5 x 14 in.
(215.9 x 355.6 mm)
Executive
7.25 x 10.5 in.
(184.2 x 266.7 mm)
Oficio
8.5 x 13.5 in.
(216 x 343 mm)
Folio
8.5 x 13 in.
(216 x 330 mm)
Loading Print Media
35
Legend
Dimensions
Bypass Tray
Duplex
Printing
3 x 5 in. to 8.5 x 14 in. -
Y- indicates Support
Paper Tray
(tray 1 and
optional tray 2)
Print Media Size
Envelope 7-3/4
(Monarch)
3.875 x 7.5 in.
Envelope COM-10
4.12 x 9.5 in.
(98.4 x 190.5 mm)
(105 x 241 mm)
Envelope DL
4.33 x 8.66 in.
(110 x 220 mm)
Envelope C5
6.38 x 9.01 in.
(162 x 229 mm)
Envelope C6
4.49 x 6.38 in.
(114 x 162 mm)
Custom
(76 x 127 mm to 216
x 356 mm)
Print Media Supported
36
Print Media
Paper Tray
Bypass Tray
Standard Output
Tray
Paper
Card Stock
Transparencies
Labels
Dual-web and Integrated
Labels
Envelopes
Loading Print Media
Print Media Types and Weights
Print Media
Paper
Card stock-maximum
(grain long)a
Card stock-maximum
(grain short)a
Transparencies
Type
Print Media Weight
Tray 1 and
Optional Tray 2
Bypass Tray
Xerographic or
business paper
60-90 g/m2 grain long
60-135 g/m2 grain long
(16-24 lb bond)
(16 to 36 lb bond)
Index Bristol
120 g/m2 (31 lb)
Tag
120 g/m2 (31 lb)
Cover
135 g/m2 (35 lb)
Index Bristol
163 g/m2 (43 lb)
Tag
163 g/m2 (43 lb)
Cover
163 g/m2 (43 lb)
Laser printer
138-146 g/m2
(37-39 lb bond)
Labels-maximum
Paper
163 g/m2
(43 lb bond)
Dual-web paper
163 g/m2
(43 lb bond)
Polyester
163 g/m2
(43 lb bond)
Vinyl
163 g/m2
Pressure- sensitive
area (must enter
the printer first)
135-140 g/m2
Paper base (grain
long)
(43 lb liner)
Integrated Forms
Envelopes 100% Cotton Sulfite, wood-free
Content Maximum
or up to 100%
Weight- 24 lb
cotton bonds
a.
(36-40 lb bond)
75-135 g/m2
(20-36 lb bond)
75-90 g/m2
(20-24 lb)
Grain short is preferred for papers over 163 g/m2.
Loading Print Media
37
Loading Paper
Using the Paper Tray
Load up to 250 sheets of plain paper (75 g/m2, 20 lb) in the paper tray.
NOTE: Set the paper type and size after loading paper into the paper tray. See "Setting the Paper
Size and Type" on page 45 for the paper used in copying and faxing, or Paper Tab on the User’s Guide
for PC-printing.
To load paper:
38
Pull open the paper tray and remove it from the printer.
If you load paper that is longer than a standard (Letter or A4) size, such as Legal paper,
press and unlatch the guide lock, and then slide the paper length guide out completely to
extend the paper tray to its full length.
Loading Print Media
3
Flex the sheets back and forth to loosen them, and then fan them out. Do not fold or
crease the print media. Align the edges on a level surface.
Insert the paper stack into the paper tray with the side to be printed on, facing down.
Do not exceed the maximum stack height indicated by the paper limit marks on the both
inside walls of the tray.
NOTE: Overloading the paper tray may cause paper jams.
Loading Print Media
39
6
Slide in the paper length guide until it lightly touches the end of the paper stack.
For paper smaller than Letter size, adjust the front paper length guide so that it lightly
touches the paper stack.
Pinch the paper width guide, as shown, and move it towards the stack of paper until it
lightly touches the side of the stack.
NOTE: Improper adjustment of paper guides can result in paper jams.
40
Loading Print Media
8
Insert and slide the paper tray back into the printer.
Set the paper type and size. See "Setting the Paper Size and Type" on page 45 for copying
and faxing or Paper Tab on the User’s Guide for PC-printing.
Using the Bypass Tray
Use the bypass tray to print manual duplex, transparencies, labels, envelopes or postcards in
addition to making quick runs of paper types or sizes that are not currently loaded in the
paper tray.
Postcards, 3.5 by 5.83 in. (index) cards and other custom-sized materials can be printed
with this printer. The minimum size is 3.0 by 5.0 in. (76 by 127 mm) and the maximum size
is 8.5 by 14 in. (216 by 356 mm).
Acceptable print materials are plain paper with sizes ranging from 3.0 by 5.0 in. (76 by 127
mm) to Legal, 8.5 by 14 in. (216 by 356 mm), the largest size acceptable, and weighing
between 16 lb (60 g/m2) and 43 lb (163 g/m2).
NOTE: Always load only the print materials specified in the Specifications on the User’s Guide to
avoid paper jams and print quality problems.
NOTE: Flatten any curl on postcards, envelopes and labels before loading them into the bypass
tray.
Loading Print Media
41
To use the bypass tray:
Open the bypass tray and unfold the paper support extension, as shown.
If you are using paper, flex or fan the edge of the paper stack to separate the pages before
loading.
For transparencies, hold them by the edges and avoid touching the print side. Oils from
your fingers can cause print quality problems.
42
Load the print material with the side to be printed on facing up.
Loading Print Media
Depending on the paper type you are using, keep the following loading method:
•
Envelopes: load them with the flap side down and with the stamp area on the top left
side.
•
Transparencies: load them with the print side up and the top with the adhesive strip
entering the printer first.
•
Labels: load them with the print size up and top short edge entering the printer first.
•
Preprinted paper: load with the design face up, top edge toward the printer.
•
Card stock: load them with the print side up and the short edge entering the printer
first.
•
Pre printed paper: the printed side should be facing down with an uncurled edge
toward the printer.
Squeeze the width guide and adjust it to the width of the print material. Do not force too
much, or the paper will be bent, which will result in a paper jam or skew.
After loading paper, set the paper type and size for the bypass tray. See "Setting the Paper
Size and Type" on page 45 for copying and faxing or Paper Tab on the User’s Guide for
PC-printing.
NOTE: The settings made from the printer driver override the settings on the operator
panel.
Loading Print Media
43
CAUTION: Make sure to open the rear cover when you print on transparencies. If not, they may
tear while exiting the machine.
After printing, fold away the paper support extension and close the bypass tray.
You can load up to:
Make sure:
250 sheets of plain paper in
the paper tray
The paper is designed for use with laser printers.
5 sheets of envelope in the
bypass tray
• The stamp location is in the upper left corner.
• The envelope is designed for use with laser printers.
• Squeeze and slide the paper guide to the width of the envelope.
NOTE: Do not load envelopes with:
• Holes, perforations, cutouts, or deep embossing.
• Metal clasps, string ties, or metal folding bars.
• Exposed flap adhesive.
5 sheets of labels in the bypass The label is designed for use with laser printers.
tray
5 sheets of card stock in the
bypass tray
• The card stock is designed for use with laser printers.
• The thickness should not exceed 0.025 inches.
5 sheets of transparency in the • The transparency is designed for use with laser printers.
bypass tray
• The rough side faces you.
44
Loading Print Media
You can load up to:
Make sure:
5 sheets of custom sized paper Your paper size should fit within these dimensions:
in the bypass tray
Width
Length
3.0-8.5 in. (76-216 mm)
5.0-14.0 in. (127-356 mm)
Your printer has two output locations; the rear output slot and the front output tray. Before
you begin copying, scanning, printing, or sending faxes, refer to the table below about how
much paper the printer output trays can hold:
Output Location
Capacity
front output tray (face down)
150 sheets of paper
rear output slot (face up)
1 sheet of paper
Setting the Paper Size and Type
Setting the Paper Size
After loading paper in the paper tray or the bypass tray, you need to set the paper size using
the operator panel buttons. This setting will apply to Fax and Copy modes. For PC-printing,
you need to select the paper type in the application program you use.
Press Scroll (
or
) to highlight Menu and press Select (
Press Select (
) to access Paper Setting.
Press Select (
) to access Paper Size.
Press Scroll (
or
) to select the paper tray you want to use and press Select (
Press Scroll (
or
) to find the paper size you are using and press Select (
Press Cancel (
) to return to Standby mode.
).
).
).
Setting the Paper Type
After loading paper in the paper tray or the bypass tray, you need to set the paper type using
the operator panel buttons. This setting will apply to Fax and Copy modes. For faxing, you
can only set the paper type to the Plain Paper. For PC-printing, you need to select the paper
type in the application program you use.
Press Scroll (
or
) to highlight Menu and press Select (
Press Select (
) to access Paper Setting.
Press Scroll (
or
) to highlight Paper Type and press Select (
Press Scroll (
or
) to find the paper type you are using and press Select (
Press Cancel (
) to return to Standby mode.
).
).
).
Loading Print Media
45
Placing Documents on the Scanner Glass
NOTE: Contaminants on the scanner glass may cause black spots on the printout. For best results,
clean the scanner glass before use. See page 77.
NOTE: To get the best scan quality, especially for color or gray scale images, use the scanner glass
instead of the ADF.
46
Lift and open the document cover.
Place the document face down on the scanner glass and align it with the registration
guide on the top left corner of the glass.
Close the document cover.
Loading Print Media
Loading Documents Into the ADF
NOTICE: Do not load more than 50 sheets into the ADF or allow more than 50 sheets to be fed to the
ADF output tray. The ADF output tray should be emptied before it exceeds 50 sheets or your original
documents may be damaged.
You can load up to 50 sheets of your original document (text side up with page one on top)
into the ADF for scanning, copying, and faxing. The ADF is recommended for loading
multiple page documents.
Place the document(s) face up on the ADF with the top edge of the documents in first.
Adjust the document guides to the correct document size. Make sure that the bottom of
the document stack matches the document size marked on the document tray.
Loading Print Media
47
48
Loading Print Media
4
Using Your Multi-Function Printer
Printing
Printing in Windows
Load paper. See page 38.
With your document open, click File → Print.
Select the printer driver you want to use from the Print window.
To change the printer settings, click Properties, Preference, Options, or Setup, depending on the
program or operating system.
The printer properties dialog box displays.
From the five tabs on the top of the printer properties screen, confirm the selections.
Click OK until the Print window appears.
Click OK or Print, depending on the program or operating system, to start printing.
NOTE: Press the Cancel (
) button on the operator panel to cancel a print job.
Accessing Printer Properties
Change printer settings in the printer properties tabs. The printer properties window differs,
depending on your operating system.
With your document open, click File → Print.
The Print dialog box appears.
Select the printer driver you want to use from the Print window.
In the Print dialog box, click Properties, Preference, Options, or Setup, depending on your
program or operating system.
For details about the printer properties tabs, please refer to the User’s Guide.
Printing in Macintosh
Your printer supports Macintosh systems with a built-in USB interface or 10/100 Base-TX network
interface card. When you print a file from a Macintosh computer, you can use the PostScript driver
by installing the PPD file. Refer to the User’s Guide.
Printing in Linux
Your printer supports Linux systems with Dell’s MFP driver package. Refer to the User’s Guide.
Using Your Multi-Function Printer
49
Copying
NOTE: A computer connection is not required for copying.
Knowing Copy Menu
Copy
# of Copies
Select Tray
Zoom
Layout
Contrast
Duplex
Quality
Copy Defaults
Refer to the following copy settings.
Setting the Basic Copy Options
The Copy menus on the operator panel let you customize all the basic copy options;
number of copies, copy size, contrast and image quality. Set the following options for the
current copy job before pressing Start ( ) to make copies.
NOTE: If you press Cancel ( ) while you set the copy options, all of the options you have set for
the current copy job may be canceled and return to their default status. Or, they automatically return
to their default status after copying.
Number of Copies
You can select the number of copies from 1 to 199.
Press Scroll (
or
) to highlight Copy and press Select (
Press Select (
) to access # of Copies.
Enter the value you want using the number keypad.
).
Reduced/Enlarged Copy
You can reduce or enlarge the size of a copied image, from 25 percent to 400 percent when
you copy original documents from the document glass or from 25 percent to 100 percent
from the ADF. Note that the zoom rate available is different depending on the document
loading method.
NOTE: When you make a reduced copy, black lines may appear at the bottom of your copy.
To select from the predefined copy sizes:
50
Press Scroll (
or
) to highlight Copy and press Select (
).
Press Scroll (
or
) to highlight Zoom and press Select (
).
Press Scroll (
or
) to find the size setting you want and press Select (
Using Your Multi-Function Printer
).
To fine-tune the size of copies:
Press Scroll (
or
) to highlight Copy and press Select (
).
Press Scroll (
or
) to highlight Zoom and press Select (
).
Press Scroll (
or ) to display Other (25-400%) (from the document glass) or Other
(25-100%) (from the ADF) and press Select ( ).
Enter the value you want using the number keypad and press Select (
).
Contrast
Adjust the contrast to make the copy lighter or darker than the original.
Press Scroll (
or
) to highlight Copy and press Select (
Press Scroll (
or
) to highlight Contrast and press Select (
Press Scroll (
or
) to adjust the contrast.
).
).
Quality
You can use the Quality settings to improve the image quality by selecting the document
type for the current copy job.
Press Scroll (
or
) to highlight Copy and press Select (
Press Scroll (
or
) to highlight Quality and press Select (
Press Scroll (
or
) to select the image quality mode and press Select (
).
).
•
Text: Use for documents with fine details, such as fine text.
•
Text & Photo: Use for documents with both text and photo/gray tones.
•
Photo: Use for documents with photo or gray tones.
).
Making Copies
NOTE: A computer connection is not required for copying.
NOTE: Contaminates on the ADF glass or the document glass may cause black vertical lines or
black spots on the printout. For best results, clean the ADF glass and the document glass before
use. See "Cleaning the Scanner" on page 77.
Load the document(s) face up with top edge in first into the ADF.
OR
Place a single document face down on the document glass.
For details about loading a document, see "Placing Documents on the Scanner Glass" on
page 46 or "Loading Documents Into the ADF" on page 47.
Customize the copy settings including the number of copies, copy size, the contrast, and
the image quality by selecting the copy menu and using the operator panel buttons.
To clear the settings, use Cancel (
) button.
Using Your Multi-Function Printer
51
3
If necessary, you can use special copy features, such as Auto Fit, Clone, Poster, and ID
copying, referring to "Special Copy Features" on page 52.
Press Start (
) to begin copying. The display shows the copy processing.
NOTE: You can cancel the copy job at any time. Press Cancel (
) to stop copying.
Special Copy Features
Access the following copy features using Layout of copy menu.
Auto Fit Copying (available via scanner glass only): Automatically reduces or enlarges the
original image to fit on the paper loaded in the printer.
Clone Copying (available via scanner glass only): Prints multiple image copies from the
original document on a single page. The number of images is automatically determined by
the original image and paper size.
NOTE: You cannot adjust the copy size using the Zoom menu.
ID Copying (available via scanner glass only): Prints a two-sided original document on one
sheet of paper. Use this feature to print one side on the upper half of the paper and the
reverse side on the lower half without reducing the original size. This is helpful for copying
a small-sized document as some portions may not be printed if the original is larger than
the printable area.
NOTE: You cannot adjust the copy size for ID copying.
NOTE: The copy job is cancelled if no buttons are pressed for 30 seconds.
Poster Copying (available via scanner glass only): Prints an image onto nine sheets of paper
(3 by 3). You can paste the printed pages together to make one poster-size document. Each
portion is scanned and printed one by one.
NOTE: You cannot adjust the copy size for making a poster.
Off: Prints in normal mode.
NOTE: Contaminants on the scanner glass may cause black spots on the printout. For best results,
clean the scanner glass before use.
NOTE: Leaving the cover open while copying may affect the copy quality and toner consumption.
52
Using Your Multi-Function Printer
Selecting a Paper Tray
After loading the print media for copy output, you have to select the paper tray you will use
for the copy job.
Press Scroll (
or
) to highlight Copy and press Select (
Press Scroll (
or
) to highlight Select Tray and press Select (
Press Scroll (
or
) to display the paper tray you want.
).
).
You can select from Tray1, Tray2(option) and Bypass. If you do not install the optional
tray 2, the Tray2(option) menu item will not appear on the display.
Press Select (
) to save the selection.
Press Cancel (
) to return to Standby mode.
Printing Copies on Both Sides of Paper
You can set the printer to print copies on both sides of paper. You can print on both sides of
paper manually with the Laser MFP 1815n and automatically with the Laser MFP 1815dn.
Load the documents to be copied in the ADF.
Press Scroll (
or
) to highlight Copy and press Select (
Press Scroll (
or
) to highlight Duplex and press Select (
Press Scroll (
or
) to select the binding option you want and press Select (
).
).
•
Off: Prints in normal mode.
•
Long Edge: Prints pages to read like a book.
•
Short Edge: Prints pages to read by flipping over like a note pad.
).
If necessary, customize the copy settings including the number of copies, copy size,
contrast, and image quality by using the Copy menus.
Press Start (
) to begin copying.
If you use the Dell Laser MFP 1815dn printer, it prints on both sides of paper
automatically.
If you use the Dell Laser MFP 1815n printer, it prints the front side of the paper. Follow
the on-screen instructions to print the back side of the paper.
Changing the Default Settings
The copy options, including contrast, image quality, copy size, and the number of copies,
can be set to the most frequently used modes. When you copy a document, the default
settings are used unless changed using Copy menus.
NOTE: While you set copy options, pressing Cancel (
to the default status.
) cancels the changed settings and returns
Using Your Multi-Function Printer
53
To create your own default settings:
or
) to highlight Copy and press Select (
).
Press Scroll (
or
) to highlight Menu and press Select (
Press Scroll (
or
) to highlight Copy Defaults and press Select (
Press Scroll (
or
) to scroll through the setup options.
Press Select (
) to access the option you want to set.
Change the setting using the Scroll (
keypad.
Press Select (
Repeat steps 3 through 6, as needed.
Press Cancel (
Press Scroll (
OR
or
).
) or enter the value using the number
) to save the selection.
) to return to Standby mode.
Scanning
Use your Dell Laser MFP 1815 to convert pictures and text into editable images on your
computer. After you install the software from the drivers and utilities CD, you can start
scanning images using either the operator panel or applications such as Dell ScanCenter,
PaperPort and Adobe PhotoShop on your computer, or through the network using Network
Scan, which allows you to scan a document on your printer as a JPEG, TIFF or PDF and
save it to a network-connected computer. Or, you can send the scanned image as an e-mail
attachment directly from your printer.
NOTE: PaperPort is the scanning program provided with your printer.
The resolution setting to use when you scan an item using PaperPort depends on the item
type and how you plan to use the image or document after you scan it in to your computer.
For the best results, use these recommended settings.
Item Type
Resolution
Documents
300 dpi black-and-white or 200 dpi grayscale or color
Documents of poor quality or that contain
small text
400 dpi black-and-white or 300 dpi grayscale
Photographs and pictures
100-200 dpi color or 200 dpi grayscale
Images for an inkjet printer
150 dpi to 300 dpi
Images for a high-resolution printer
300 dpi to 600 dpi
Scanning above these recommended resolutions may exceed the capabilities of the
application. If you require a resolution above those recommended in the above table, you
should reduce the size of the image by previewing (or pre-scan) and cropping before
scanning the image.
54
Using Your Multi-Function Printer
NOTE: You can use PaperPort's built-in OCR software to copy text from scanned documents so that
you can use and edit the text in any text editing, word processing, or spreadsheet program. The OCR
process requires textual images scanned at 150 to 600 dpi and 300 dpi or 600 dpi is recommended for
graphics.
NOTE: The first time you use PaperPort you must open PaperPort on your computer before you
start scanning in order for the scanned document to be stored in your computer.
If you prefer to use another application, such as Adobe PhotoShop, you must assign the
application to the printer by selecting it from the list of available applications. Please refer
to "Printer Settings Utility" on the User’s Guide.
Dell ScanCenter is a PaperPort application that enables you to scan items and send them
directly to PaperPort or other programs on your computer without first running PaperPort.
Dell ScanCenter runs as a separate application from the Windows Start Menu and displays
the Dell ScanCenter bar. For more information about using Dell ScanCenter, refer to
PaperPort’s Help menu.
Icons on the Dell ScanCenter bar represent the programs that are limited to PaperPort and
to Dell ScanCenter. To scan and send an item to a program, click the program icon and
then scan the item. Dell ScanCenter automatically starts the selected program when the
scan is complete.
Knowing Scan Menu
Scan
USB key
PC
Network
Refer to the following scanning methods.
Scanning to an Application
Load the document(s) face up with top edge in first into the ADF.
OR
Place a single document face down on the document glass.
For details about loading a document, see "Placing Documents on the Scanner Glass" on
page 46 or "Loading Documents Into the ADF" on page 47.
Using Your Multi-Function Printer
55
2
Press Scroll (
or
) to highlight Scan and press Select (
Press Scroll (
or
) to highlight PC and press Select (
Press Scroll (
or ) to select an application to which you want to send the scanned
image. The default applications are MS Paint, Email, My Documents, PaperPort, and
OCR.
).
).
•
MS Paint: Sends the scanned image to Microsoft Paint.
•
Email: Sends the scanned image to your default email program on the computer. A
new message window opens with the image attached.
•
My Documents: Saves the scanned image in the My Documents folder on the
computer.
•
PaperPort: Sends the scanned image to PaperPort.
•
OCR: Sends the scanned image to OCR.
NOTE: The operator panel’s application list supports up to 30 applications and is only displayed in
English.
NOTE: You can add more TWAIN-compliant software for scanning, such as Adobe Photoshop
Deluxe, or Adobe Photoshop, from the Printer Settings Utility.
Press Start ( ). The selected application window opens. Adjust the scan settings and
start scan. For details, refer to the User’s Guide of the application.
Scanning Using Network Scan
Network Scan allows you to scan a document on your printer as a JPEG, TIFF or PDF and
save it to a network-connected computer. To use this feature, you must install Network
Scan on your computer.
Scanning Using Network Scan
Using Network Scan you can scan a document from your printer to your computer through
the network.
Load the document(s) face up with top edge in first into the ADF.
OR
Place a single document face down on the document glass.
For details about loading a document, see "Placing Documents on the Scanner Glass" on
page 46 or "Loading Documents Into the ADF" on page 47.
56
Press Scroll (
or
) to highlight Scan and press Select (
Press Scroll (
or
) to highlight Network and press Select (
Press Scroll (
or
) to highlight PC and press Select (
Press Scroll (
or
) to select the registered name you want and press Select (
Using Your Multi-Function Printer
).
).
).
).
6
Enter the PIN you have registered and press Select (
Press Scroll (
Choose the file type and resolution and then press Select (
or
).
) to highlight Scan Preference and press Select (
).
).
•
Black & White: If you select this option, select file type PDF or TIFF.
•
Color JPEG-200: If you select this option, 200 dpi resolution and JPEG file type will
be automatically selected.
•
Resolution: Select resolution 100 dpi, 200 dpi or 300 dpi.
Press Scroll (
or
) to display Start Scanning and press Select (
).
If you press Select (
) when the display shows Logout, your printer returns to the
10
Press Scroll (
) to display the program you will use and press Select (
11
The document will be scanned to computer when Network Scan is running. If your file
type is TIFF or PDF, the display asks if you want to scan another page. Select Yes using
Standby mode.
or
).
Scroll (
or ) and press Select ( ). The next page is scanned and stored as the
second page of the document. Repeat this until all pages are scanned, then select No.
Adding a Scanner
To register your scanner as an authorized network scanner, use the Dell Network Scan
Manager window.
In the Dell Network Scan Manager window, click the Add Device button, or double-click
the Add Device icon.
Click Next.
Select Browse for a scanner. (Recommended), or Connect to this scanner. If you select
Connect to this scanner, enter an IP address and then click Next.
A list of scanners on your network appears. Select your printer from the list and enter
your printer name, the ID and Personal Identification Number (PIN). Click Next.
•
You can enter an ID of up to 8 characters. The first character must be a letter.
•
The PIN must be 4 digits. This is optional. You can select the default password
option.
When you have added your printer to the network, Click Finish. Your printer appears on
the Dell Network Scan Manager window and you can now scan through the network.
Using Your Multi-Function Printer
57
Scanning to the USB Memory Key
You can scan a document and save the scanned image on a USB memory key. There are two
ways of doing this: you can scan to the USB memory key using the default settings, or you
can manually select your own settings.
You can also format the USB memory key or check the available memory space. See the
User’s Guide.
Plugging in a USB Memory Key
The USB memory port on the front of your printer is designed for USB V1.1 and USB V2.0
memory. You must use only an authorized USB memory key whose connector style is A Plug
Type.
Insert a USB memory key into the USB memory port on the front of your printer.
CAUTION: Do not remove the USB memory key while the printer is in operation. This may damage
your printer.
CAUTION: If your USB memory key has certain features, such as security settings and password
settings, your printer may not automatically detect it. For details about these features, see the
User’s Guide which came with your USB memory key.
Scanning Using the Default Settings
The following table shows the default settings.
Image Size
File Format
Resolution
Letter (USA), A4 (UK)
JPEG
200 dpi
58
Insert the USB memory key into the USB memory port on your printer.
Using Your Multi-Function Printer
2
Load the document(s) face up with top edge in first into the ADF.
OR
Place a single document face down on the document glass.
For details about loading a document, see "Placing Documents on the Scanner Glass" on
page 46 or "Loading Documents Into the ADF" on page 47.
Press Scroll (
or
) to highlight Scan and press Select (
Press Select (
) to access USB key.
Press Select (
) to access Quick Scan.
).
Your printer begins scanning the document and save it to your USB memory key.
For the document loaded on the document glass, the display asks if you want to load
another page. Select Yes to add. Otherwise, select No.
Scanning Using My Settings
The following table shows the options you can select.
Image Size
File Format
Color
Resolution
Letter, A4, Legal, Folio,
Executive, A5, A6, B5
JPEG, BMP, TIFF, PDF
Color, Gray, Mono
100, 200, 300 dpi
Insert the USB memory key into the USB memory port on your printer.
Load the document(s) face up with top edge in first into the ADF.
OR
Place a single document face down on the document glass.
For details about loading a document, see "Placing Documents on the Scanner Glass" on
page 46 or "Loading Documents Into the ADF" on page 47.
Press Scroll (
or
) to highlight Scan and press Select (
Press Select (
) to access USB key.
Press Scroll (
or
) to highlight Custom Scan and press Select (
Press Scroll (
or
) to select the image size you want and press Select (
Press Scroll (
or
) to select the file type you want and press Select (
).
).
).
).
If you select BMP, select scan color and resolution.
If you select TIFF, select resolution and multi page option.
Scanning is started.
For the document loaded on the document glass, the display asks if you want to load
another page. Select Yes to add. Otherwise, select No.
Using Your Multi-Function Printer
59
Changing the Default Settings
To change the defaults in the quick scan, follow the steps below.
Press Scroll (
or
) to highlight Scan and press Select (
Press Select (
) to access USB key.
Press Scroll (
or
Press Select (
) to access Image Size.
Press Scroll (
or ) to highlight the image size, Letter, A4, Legal, Folio, Executive,
A5, B5, or A6 and press Select ( ).
Press Scroll (
or
) to highlight Version and press Select (
Press Scroll (
press Select (
or
).
) to highlight the file format, BMP, TIFF, PDF, or JPEG and
If you select PDF, JPEG, or TIFF, skip to 9.
).
) to highlight Default Change and press Select (
).
).
If you select BMP, press Scroll ( or ) to select the color mode, Color, Gray, or
or ) to select multi page option and
Mono, and press Select ( ). Press Scroll (
press Select ( ).
Press Scroll (
or
) to highlight Resolution and press Select (
10
Press Scroll (
Select ( ).
or
) to highlight the resolution, 100 dpi, 200 dpi, or 300 dpi and press
11
Press Cancel (
) to return to Standby mode.
).
Scanning Using the Windows Image Acquisition (WIA) Driver
Your printer also supports the WIA driver for scanning images. WIA is one of the standard
components provided by Microsoft Windows XP and works with digital cameras and
scanners. Unlike the TWAIN driver, the WIA driver allows you to scan an image and easily
manipulate those images without using additional software.
NOTE: The WIA driver works only on Windows XP.
Load the document(s) face up with top edge in first into the ADF.
OR
Place a single document face down on the document glass.
For details about loading a document, see "Placing Documents on the Scanner Glass" on
page 46 or "Loading Documents Into the ADF" on page 47.
60
Click Start → Control Panel → Printers and Other Hardware → Scanners and
Cameras.
Double-click the printer icon. The Scanners and Camera Wizard launches.
Choose your scanning preferences and click Preview to see how your preferences affect
the picture.
Using Your Multi-Function Printer
5
Enter a picture name, and select a file format and destination to save the picture.
Follow the on-screen instructions to edit the picture after it is copied to your computer.
Scanning and Sending an Email
To use e-mail features such as Scanning to E-mail and Fax Forward to E-mail addresses, you
first need to configure the network settings and set up your e-mail account. See the User’s
Guide.
Make sure that your printer is connected to a network.
Load the document(s) face up with top edge in first into the ADF.
OR
Place a single document face down on the document glass.
For details about loading a document, see "Placing Documents on the Scanner Glass" on
page 46 or "Loading Documents Into the ADF" on page 47.
Press Scroll (
or
) to highlight Scan and press Select (
Press Scroll (
or
) to highlight Network and press Select (
Press Select (
) to access Email.
Enter your login ID and press Select (
Enter your login password and press Select (
Enter the recipient’s email address and press Select (
).
).
).
).
).
NOTE: You can enter a name you have stored in the Address Book.
The display asks if you want to enter another address.
To enter additional address, press Scroll (
To continue to the next step, press Select (
10
) when Done appears.
The display asks if you want to review addresses.
To review addresses, press Select (
) to select Yes.
To continue to the next setup, press Scroll (
( ).
11
) to select Add and repeat step 8.
or
or
) to select No and press Select
The display asks if you want to send the e-mail to yourself.
To send to your e-mail address, press Select (
Or, press Scroll (
or
) to select Yes.
) to select No and press Select (
).
12
Enter the email subject and press Select (
13
Press Scroll (
or ) to select the file type to which the scanned image will be
converted and press Select ( ).
).
Using Your Multi-Function Printer
61
14
Press Scroll (
15
Press Start (
16
If the display asks if you want to log off your account, press Scroll (
or
) to select the resolution you want and press Select (
) or Select (
). The printer begins scanning and then sends the email.
Yes or No and press Select (
17
Press Cancel (
).
).
or
) to select
) to return to Standby mode.
Faxing
NOTE: A computer connection is not required for faxing.
It is possible to begin typing the number on the number pad without first selecting fax
mode. The printer will automatically switch to fax mode when the fourth digit is entered on
the number pad.
Knowing Fax Menu
Fax
Fax to:
Redials
Phone Book
On Hook Dial
Resolution
Broadcast Fax
Contrast
Fax Features
Refer to the following fax settings.
Setting the Basic Fax Options
Adjusting the Document Contrast
Use the Contrast setting to fax your documents lighter or darker.
Press Scroll (
or
) to highlight Fax and press Select (
Press Scroll (
or
) to highlight Contrast and press Select (
Press Scroll (
or
) to select the Contrast mode you want and press Select (
).
•
Lighter works well with dark print.
•
Normal works well with standard typed or printed documents.
•
Darker works well with light print or faint pencil markings.
).
Adjusting the Document Resolution
Use the Resolution setting to improve the output quality of the original or to scan
photographs.
62
Press Scroll (
or
Using Your Multi-Function Printer
) to highlight Fax and press Select (
).
).
2
Press Scroll (
or
) to highlight Resolution and press Select (
Press Scroll (
or
) to display the mode you want and press Select (
).
).
The document types recommended for the resolution settings are described in the table
below.
Mode
Recommended for:
Standard
Documents with normal sized characters.
Fine
Documents containing small characters or thin lines or documents printed
using a dot-matrix printer.
Super Fine
Documents containing extremely fine detail. The super fine mode is
enabled only if the remote printer also supports the Super Fine resolution.
See the notes below.
Photo
Documents containing shades of gray or photographs.
Color
Documents with colors. Sending a color fax is enabled only if the remote
printer supports color fax reception and you send the fax manually. In this
mode, the memory transmission is not available.
NOTE: Faxes scanned in Super Fine resolution will transmit at the highest resolution supported by
the receiving device.
Sending a Fax Automatically
Load the document(s) face up with top edge in first into the ADF.
OR
Place a single document face down on the document glass.
For details about loading a document, see "Placing Documents on the Scanner Glass" on
page 46 or "Loading Documents Into the ADF" on page 47.
Press Scroll (
Adjust the document contrast and resolution to suit your fax needs.
or
) to highlight Fax and press Select (
).
For details, see "Adjusting the Document Contrast" on page 62 and "Adjusting the
Document Resolution" on page 62.
Enter the remote fax phone number using the number keypad.
You can also use, one, two or three-digit speed or group dial numbers.
Press Start (
When the document is loaded from the document glass, the display shows Another
Page? on the top line of the display after the document is scanned into the memory. If
you have additional pages, remove the scanned page and load the next page from the
glass and select Yes. Repeat as necessary.
).
After all of the pages are scanned, select No when the display shows Another Page?.
Using Your Multi-Function Printer
63
7
When the printer establishes contact with the receiving machine, it dials the number
and sends the fax.
NOTE: Press Cancel (
) to cancel the fax job at any time while sending the fax.
Sending a Fax Manually
Load the document(s) face up with top edge in first into the ADF.
OR
Place a single document face down on the document glass.
For details about loading a document, see "Placing Documents on the Scanner Glass" on
page 46 or "Loading Documents Into the ADF" on page 47.
Press Scroll (
Adjust the document contrast and resolution to suit your fax needs.
or
) to highlight Fax and press Select (
).
For details, see "Adjusting the Document Contrast" on page 62 and "Adjusting the
Document Resolution" on page 62.
Press Scroll (
or
Press Select (
) to select Yes.
Enter the number of the remote fax machine using the keypad.
When you hear a high-pitched fax tone from the remote fax machine, press Start (
NOTE: Press Cancel (
) to highlight On Hook Dial and press Select (
).
).
) to cancel the fax job at any time while sending the fax.
Receiving a Fax
NOTE: The Dell Laser MFP 1815 cannot receive color faxes.
or
) to highlight Fax and press Select (
Press Scroll (
or
) to highlight Menu and press Select (
Press Scroll (
or
) to highlight Fax Defaults and press Select (
).
Press Scroll (
or
) to display Receive Mode and press Select (
).
Press Scroll (
or
) to select the default receiving mode you want to use.
Press Scroll (
).
OR
).
For details about the receiving mode, refer to “Receive Mode” on page 66.
Press Select (
) to save the selection.
Press Cancel (
) to return to Standby mode.
Your printer provides an additional option, Secure Receive, to receive and print received
faxes. Refer to “Advanced Fax” in the fax menu options, see page 68.
64
Using Your Multi-Function Printer
Forwarding Faxes to E-mail Addresses
You can set the printer to forward all outgoing or incoming faxes to specified email
addresses.
Press Scroll (
or
) to highlight Menu and press Select (
Press Scroll (
or
) to highlight Email setup and press Select (
Press Scroll (
or
) to highlight Email Forward and press Select (
Select the desired status by pressing Scroll (
or
).
).
).
) and press Select (
).
•
Off: Allows you to turn this feature off.
•
Tx Only: Allows you to forward only outgoing faxes to a specified e-mail address.
•
Rx Only: Allows you to forward only incoming faxes to a specified e-mail address.
When you select this option, you should choose whether the printer prints out the
incoming faxes.
•
All: Allows you to forward both incoming and outgoing faxes to a specified e-mail
address.
Press Scroll (
or
) to select Keep or Replace and press Select (
•
Keep: The saved addresses are not deleted.
•
Replace: The saved addresses are deleted.
Enter the email address faxes will be forwarded and press Select (
To enter another address, select Yes. Or, No select and press Select (
Press Cancel (
).
).
).
) to return to Standby mode.
Setting up the Fax System
Changing the Fax Setup Options
or
) to highlight Fax and press Select (
Press Scroll (
or
) to highlight Menu and press Select (
Press Scroll (
or
) to highlight Fax Defaults and press Select (
Press Scroll (
or
) to display the desired menu item and press Select (
Use Scroll (
or ) to find the status or use the number keypad to enter the value for
the option you have selected.
Press Select (
Press Scroll (
).
OR
).
).
).
) to save the selection.
If necessary, repeat steps 3 through 5.
Press Cancel (
) to return to the Standby mode.
Using Your Multi-Function Printer
65
Fax options
•
Contrast: You can select the default contrast value to fax your documents lighter or
darker.
•
Resolution: You can select the default resolution setting to Standard, fine, or Super fine.
•
Ring to Answer: You can specify the number of times the printer rings, 1-7, before
answering an incoming call.
•
Receive Mode: You can select the default fax receiving mode.
•
Fax mode (automatic receive mode): The printer answers an incoming call and
automatically goes into receive mode. The number of rings before the printer
answers can be set in the Ring to Answer option. If the user memory is full, the
printer is changed to Tel mode.
•
Tel mode (manual receive mode): Manual receive mode is enabled when automatic
fax reception is turned off.
You can receive a fax by:
66
–
picking up the handset of the extension phone not directly connected to the back of
the printer and then pressing the remote receive code, or
–
picking up the handset of the extension phone directly connected to the back of the
printer and pressing Start ( ), or
–
accessing Fax → On Hook Dial → Yes when the bell is ringing (you can hear voice
or fax tones from the remote mahine) and then pressing Start ( ) on the operator
panel.
•
Ans/Fax mode: The printer can share one telephone line with an answering machine.
In this mode, the printer will monitor the fax signal and pick up the line if there are
fax tones. If the phone communication in your country is serial, this mode is not
available.
•
DRPD Mode: Before using the Distinctive Ring Pattern Detection (DRPD) option,
distinctive ring service must be installed on your telephone line by the telephone
company. After the telephone company has provided a separate number for faxing
with a distinctive ring pattern, configure the fax setup to monitor for that specific
ring pattern.
•
Redial Delay: Your printer can automatically redial a remote fax machine if it was busy.
Intervals from 1-15 minutes can be entered.
•
Redial Attmpts: You can specify the number of redial attempts, 1-13.
•
MSG Confirm: You can set your printer to print a report showing whether the
transmission was successful, how many pages were sent, and more. The available options
are On, Off and On-Error, which prints only when a transmission is not successful.
•
Auto Report: A report with detailed information about the previous 50 communications
operations, including time and dates. The available options are On or Off.
Using Your Multi-Function Printer
•
Auto Reduction: When receiving a document as long as or longer than the paper loaded
in the paper tray, the printer can reduce the size of the document to fit the size of paper
loaded in the printer. Select On if you want to automatically reduce the incoming
document.
With this feature set to Off, the printer cannot reduce the document to fit onto one
page. The document is divided and printed in actual size on two or more pages.
•
Discard Size: When receiving a document as long as or longer than the paper installed in
your printer, you can set the printer to discard any excess at the bottom of the page. If the
received page is outside the margin you set, it will print on two sheets of paper at the
actual size.
When the document is within the margin and the Auto Reduction feature is turned on,
the printer reduces the document to fit it onto the appropriate sized paper and discard
does not occur. If the Auto Reduction feature is turned off or fails, the data within the
margin will be discarded. Settings range from 0-30 mm.
•
Receive Code: The Receive Code allows you to initiate fax reception from an extension phone
plugged into the extension telephone socket( ) on the back of the printer. If you pick up the
extension phone and hear a fax tone, enter the Receive Code. The Receive Code is preset to *9* at
the factory. Settings range from 0-9.
•
DRPD Mode: You can receive a call using the Distinctive Ring Pattern Detection
(DRPD) feature which enables you to use a single telephone line to answer several
different telephone numbers. In this menu, you can set the printer to recognize the ring
patterns to answer.
•
Duplex: This feature is only for the MFP 1815dn. You can set the machine to print received faxes
on both sides of paper. The available options are Off, Long Edge, and Short Edge.
Using Fax Features
The following fax features are available. See the User’s Guide to use fax features.
•
Broadcasting: Send a document to multiple locations. A second broadcast operation is
not permitted until the first one is completed.
•
Add Page: Add documents to the previously reserved delayed transmission in the fax
machine's memory.
•
Delay Fax: Set the fax machine to send a fax at a later pre-defined time. The display
reminds you that you are in Standby mode and that a delayed fax is set.
•
Priority Fax: Send a high priority document ahead of reserved operations.
•
Cancel Job: Delete/cancel a scheduled fax job.
•
Ignore Toner: Set to print the incomming fax stored in memory when toner cartridge is
nearly empty.
Using Your Multi-Function Printer
67
Printing Reports
Press Scroll (
or
) to highlight Menu and press Select (
Press Scroll (
or
) to highlight Reports press Select (
Press Scroll (
or
) to display the report or list you want to print on the bottom line.
•
PhoneBook: Phonebook list
•
Sent Report: Sent fax report
•
RCV Report: Received fax report
•
System Data: System data list
•
Scheduled Jobs: Scheduled job information
•
MSG Confirm: Message confirmation
•
Junk Fax List: Junk fax number list
•
Scan Journal: Network Scan sessions list
•
Email Report: Sent email list
Press Select (
).
).
).
The selected information prints out.
Using Advanced Fax Features
The following options are available. See the User’s Guide to use advanced fax features.
•
Send Forward: Set to always forward all outgoing faxes to the specified destination.
•
Rcv Forward: Set to forward incoming faxes to another fax number.
•
Toll Save: Set to store ALL scanned faxes in memory and send at the pre-set time.
•
Junk Fax Setup: Set junk fax numbers for blocking any unwanted faxes.
•
Secure Receive: Set Secure Receive option with or without setting a passcode to restrict a
printout of received faxes. When a fax is received in this mode, the machine stores it into
memory and displays Secure Receive. To print received documents, access Secure
Receive and select "Print" with the four-digit passcode.
NOTE: When the mode is turned off, any stored faxes are printed.
68
•
Prefix Dial: Set a prefix dial number, up to five digits, to dial before any auto dial
number.
•
Stamp RCV Name: Set to print the page number and the date/time on a received page.
•
ECM Mode: Ensure that faxes are sent error free even in poor phone line conditions.
•
Cover Page: Set to attach the cover page with your fax. Create a cover page using the
Printer Settings Utility.
•
Modem Speed: Set the maximum modem speed you want.
•
Receive Disable: Set your printer not to receive incoming faxes.
Using Your Multi-Function Printer
NOTICE: For memory transmission, the Super Fine resolution is unavailable. The resolution setting is automatically
changed to Fine.
NOTICE: Sending a color fax is enabled only if the fax is sent manually and if the remote machine supports color
fax reception.
NOTICE: The fax machine automatically stores faxes in the memory if faxes are received while copying, printing,
or running out of consumables (paper and toner). Faxes are printed once the machine is available.
Using an Answering Machine
Line
Telephone Answering Device
Line
Phone
Dell Laser MFP 1815n/1815dn
Figure 1
You can connect a telephone answering device (TAD) directly to the back of your printer as shown in
Figure 1.
Set your printer to Ans/Fax mode and set the Ring to Answer to a digit greater than the Rings to Answer
setting for the TAD.
•
When the TAD picks up the call, the printer monitors and takes the line if a fax tone is received and
starts receiving the fax.
•
If the answering device is off, the printer automatically goes into Fax mode after a predefined number
of rings.
•
If you answer the call and hear fax tones, the printer will answer the fax call if you
•
access Fax → On Hook Dial → Yes and press Start (
) and then hang up the receiver,
or
•
press the remote receive code *9* and hang up the receiver.
Using Your Multi-Function Printer
69
Using a Computer Modem
Line
Telephone Answering Device
Line
LINE
PC
Phone
AUX
Dell Laser MFP 1815n/1815dn
Figure 2
If you want to use your computer modem for faxing or for a dial-up internet connection, connect the
computer modem directly to the back of your printer with the TAD as shown here in Figure 2.
70
•
Set your printer to Ans/Fax mode and set the Ring to Answer to a digit greater than the Rings to
Answer setting for the TAD.
•
Turn off the computer modem's fax-receive feature.
•
Do not use the computer modem if your printer is sending or receiving a fax.
•
To fax via the computer modem, follow the instructions provided with your computer modem and fax
application.
•
Refer to the DELL Laser MFP 1518n/1815dn User's Guide if you want to capture images using your
printer and Dell ScanDirectTM and send images using your fax application with the computer modem.
Using Your Multi-Function Printer
5
Maintenance
Replacement Parts
From time to time, you need to replace the rollers and fuser unit to maintain top performance and to
avoid print quality problems and paper feed problems resulting from worn parts.
The following items should be replaced after you have printed the specified number of pages.
Item
Yield (Average)
ADF rubber pad
Approx. 20,000 pages
Transfer roller
Approx. 70,000 pages
Fuser unit
Approx. 80,000 pages
Tray rubber pad
Approx. 250,000 pages
Pickup roller
Approx. 150,000 pages
To purchase replacement parts, contact your Dell dealer or the retailer where you bought your
printer. We strongly recommend that these items be installed by a trained service professional.
Replacing the ADF Rubber Pad
You can purchase an ADF rubber pad from your Dell dealer or the retailer where you bought your
printer.
Open the ADF cover.
Rotate the bushing on the right end of the ADF roller toward the ADF and remove the roller from
the slot.
Maintenance
71
72
Remove the ADF rubber pad from the ADF, as shown.
Insert a new ADF rubber pad into place.
Align the left end of the ADF roller with the slot and push the right end of the ADF roller
into the right slot. Rotate the bushing on the right end of the roller toward the ADF.
Close the ADF cover.
Maintenance
Ordering Supplies
You can order supplies using the DellTM Toner Management System or the Dell Printer
Configuration Web Tool.
If your printer is connected to a network, type your printer’s IP address in your Web browser
or open the Network Status Monitor Center to launch the Dell Printer Configuration Web
Tool and click the toner supplies link.
Double-click the Dell Toner Reorder Program icon on your desktop.
OR
From the Start menu, click Programs → DELL → DELL Printers → DELL Laser
MFP 1815 → Dell Toner Reorder Program.
The Order Toner Cartridges window appears.
Go to www.dell.com/supplies or premier.dell.com to order supplies online.
NOTE: premier.dell.com is Dell’s secure, customizable, procurement and support site for its
larger relationship customers.
OR
If your printer is connected to a network, type the printer’s IP address in your Web
browser to launch the Dell Printer Configuration Web Tool, and click the supplies link.
NOTE: Refer to the following table to order toner cartridges.
Toner cartridge
Part number
Dell Standard Capacity Toner Cartridge NF485
Dell High Capacity Toner Cartridge
RF223
a. Dell Standard Capacity Toner Cartridge life is 3,000 pages and Dell High
Capacity Toner Cartridge life is 5,000 pages. Toner yield based on printing
page with 5 % page coverage, in accordance with ISO/IEC 19752 testing
methodology. Yields vary with usage and environmental conditions.
Maintenance
73
Replacing the Toner Cartridge
CAUTION: Before performing any of the procedures listed in this section, read and follow the
safety information on page 17.
CAUTION: Do not touch the green underside of the toner cartridge. Use the handle on the
cartridge to avoid touching this area.
When the toner cartridge is near the end of its life, the LCD displays the warning message
Toner Low. Additional pages may be printed, but white streaks or light print will occur.
Thoroughly shake the toner cartridge from side-to-side to distribute the toner evenly inside
the cartridge and temporarily improve print quality. When the toner eventually runs out,
only black pages print when a print job or copy job are sent. In that case, the incoming faxes
are only saved in the memory and not printed. At this stage, the toner cartridge needs to be
replaced.
To order more toner, go to www.dell.com/supplies or premier.dell.com.
CAUTION: For best results, use Dell toner cartridges. Print quality and printer reliability are not
guaranteed if you do not use Dell supplies.
To replace the toner cartridge:
74
Open the front cover.
Pull the toner cartridge out.
Remove the new toner cartridge from its bag.
Maintenance
4
Remove the packing tape and thoroughly shake the cartridge from side-to-side to
distribute the toner.
Save the box and the cover for shipping.
NOTE: If toner comes into contact with your clothing, wipe the toner off with a dry cloth and
wash your clothing in cold water. Hot water sets toner into fabric.
CAUTION: Do not touch the green underside of the toner cartridge. Use the handle on the
cartridge to avoid touching this area.
Holding the toner cartridge by the handle and slowly insert the cartridge into the opening
in the printer.
Tabs on the sides of the cartridge and corresponding grooves within the printer will guide
the cartridge into the correct position until it locks into place completely.
Close the front cover. Make sure that the cover is surely closed.
Maintenance
75
Cleaning Your Multi-Function Printer
To maintain the print quality, follow the cleaning procedures below, each time the toner
cartridge is replaced or if print quality problems occur.
NOTE: Do not touch the transfer roller located under the toner cartridge when cleaning inside the
printer. Oil from your fingers may cause print quality problems.
CAUTION: Cleaning solvents that contain alcohol or other strong substances may discolor or
crack the printer cabinet.
Cleaning the Exterior
Clean the printer cabinet with a soft, damp, lint-free cloth. Do not let water drip onto the
printer or inside the printer.
Cleaning the Interior
Paper, toner, and dust particles can accumulate inside the printer and cause print quality
problems, such as smearing or toner specks. Clean inside the printer to prevent these
problems.
Power the printer off and unplug the power cord. Specify the length of time it takes for
the printer to cool down.
Open the front cover and lightly pull the toner cartridge straight out. Set it on a clean flat
surface.
CAUTION: Do not touch the green underside of the toner cartridge. Use the handle on the
cartridge to avoid touching this area.
CAUTION: To prevent damage, do not expose the toner cartridge to light for more than a few
minutes.
76
Maintenance
3
With a dry and lint-free cloth, wipe away any dust and spilled toner from the toner
cartridge area and the toner cartridge cavity.
CAUTION: Do not touch the transfer roller inside the printer. Oil from your fingers may cause
print quality problems.
Locate the long strip of glass (LSU) inside the top of the cartridge compartment, and
gently swab the glass to see if dirt turns the white cotton black.
Reinsert the toner cartridge and close the front cover.
Plug in the power cord and power the printer on.
Cleaning the Scanner
Keeping the scanner and ADF glass clean ensure the highest quality copies and sent faxes.
Dell recommends cleaning the scanner at the start of each day and during the day, as
needed.
Maintenance
77
NOTE: If there are lines present on copied or faxed documents, check your scanner and ADF glass
for any particles.
Slightly dampen a soft lint-free cloth or paper towel with water.
Open the document cover.
Wipe the surface of the scanner glass and ADF glass until it is clean and dry.
White Sheet
Document Cover
ADF Glass
Scanner Glass
Wipe the underside of the white document cover and white sheet until it is clean and dry.
Close the document cover.
Cleaning the Drum
If there are streaks or spots on your print, the Organic Photo Conductor (OPC) drum of the
toner cartridge may require cleaning.
Before setting the cleaning procedure, make sure that paper is loaded in the paper tray.
Press Scroll (
or
) to highlight Menu and press Select (
Press Scroll (
or
) to highlight Maintenance and press Select (
).
).
The first available menu item, Clean Drum, displays on the bottom line.
Press Select (
) twice.
The display confirms your selection.
The printer prints out a cleaning page. Toner particles on the drum surface are affixed to
the paper.
78
Maintenance
If the problem remains, repeat steps 3 through 4 until toner particles are not affixed to
the paper.
6
Troubleshooting
Clearing Jams in the ADF
When a document jams while it passes through the ADF, Document Jam appears on the display.
NOTE: To prevent document jams, use the document glass for thick, thin or mixed documents.
Remove the remaining documents from the ADF.
If the document is jammed in the paper feed area:
Open the ADF cover.
Remove the document by gently pulling it out.
Close the ADF cover. Then reload the document into the ADF.
Troubleshooting
79
If the document is jammed in the paper exit area:
Open the document cover and turn the release knob to remove the misfed
documents from the document output tray.
Close the document cover. Then load the documents back into the ADF.
If you cannot see the paper or the paper does not move when you pulled, open the
document cover.
80
Turn the release knob so that you can easily seize the misfed document, and remove the
document from the roller or the feed area by carefully pulling it gently to the right.
Close the document cover. Then load the documents back into the ADF.
Troubleshooting
Clearing Jams in the Paper Paths
When a paper jam occurs, Paper Jam appears on the display. Refer to the table below to locate and clear
the paper jam.
Operator Panel
Message
Location of Jam
Go to
Paper Jam 0
Paper Feed Jam (tray 1)
page 81 or page 82.
Open Front Door
Paper Feed Jam (optional tray 2)
Paper Jam 1
Fuser Area Jam
page 84.
Paper Exit Jam
page 85.
in the duplex unit
page 89.
Cartridge Area
Pager Jam 2
Open Rear Door
Duplex jam 0a
Check Inside
Duplex jam 1a
between the duplex unit and fuser area page 87.
Check Inside
a.
Dell Laser MFP 1815dn only
To avoid tearing the paper, pull the jammed paper out gently and slowly. Follow the steps below to clear
the jam.
Paper Feed Jam (tray 1)
Open and close the front cover. The jammed paper automatically exits the printer.
If the paper does not exit, go to the next step.
Pull the paper tray open.
Troubleshooting
81
3
Remove the paper by gently pulling it straight out.
If you cannot see the paper or the paper does not move when pulled, check the fuser area.
For more information, see "Fuser Area Jam" on page 84.
Insert the paper tray into the printer until it snaps into place.
Printing automatically resumes.
Paper Feed Jam (optional tray 2)
Pull the optional tray 2 open.
Remove the jammed paper from the printer.
If you cannot see the paper in this area or the paper does not move when pulled, go to the
next step.
82
Pull the tray 1 half.
Troubleshooting
4
Pull the paper straight up and out.
Insert the trays back into the printer.
Printing automatically resumes.
Bypass Tray Jam
1 If the paper is not feeding properly, pull the paper out of the printer.
Open and close the front cover to resume printing.
Troubleshooting
83
Fuser Area Jam
NOTICE: The fuser area is hot. Take care when removing paper from the printer.
Open the front cover and lightly pull the toner cartridge straight out.
Remove the paper by gently pulling it straight out.
Replace the toner cartridge and close the front cover.
Printing automatically resumes.
84
Troubleshooting
Paper Exit Jam
Open and close the front cover. The jammed paper automatically exits the printer.
If the paper does not exit, go to the next step.
Gently pull the paper out of the output tray.
If you cannot see the paper in the output tray or the paper does not move when pulled, open the rear
cover.
If you see the jammed paper, push the two blue pressure levers up and remove the paper. Push the
levers down and skip to step 10.
If you do not see the paper, go to the next step.
Troubleshooting
85
5
Release the blue strap, the rear cover stopper, and fully open the rear cover, as shown.
Unfold the duplex guide fully.
While pushing the fuser lever to the right, open the fuser door.
NOTE: Make sure to unfold the fuser guide before opening the fuser door or you may damage
the fuser door.
86
Troubleshooting
8
Pull the jammed paper out.
If the jammed paper does not move when you pull, push the two blue pressure levers up
to loosen the paper, and then remove it.
10
Return the levers, fuser door, duplex guide, and rear cover stopper to their original
position.
Close the rear cover.
Printing automatically resumes.
Duplex Jam (Dell Laser MFP 1815dn only)
Duplex Jam 0
Pull the duplex unit out of the printer.
Troubleshooting
87
2
Remove the jammed paper from the duplex unit.
If the paper does not come out with the duplex unit, remove the paper from the bottom
of the printer.
Push the duplex unit to the printer.
CAUTION: If you do not push the duplex unit in correctly, a paper jam may occur.
88
Troubleshooting
Duplex Jam 1
Open the rear cover.
Unfold the duplex guide fully.
Pull the jammed paper out.
Return the duplex guide and close the rear cover.
Printing automatically resumes.
Troubleshooting
89
Tips for Avoiding Paper Jams
By selecting the correct paper types, most paper jams can be avoided. When a paper jam occurs, follow
the steps outlined in "Clearing Jams in the Paper Paths" on page 81.
•
Follow the procedures in "Loading Paper" on page 38. Ensure that the adjustable guides are correctly
positioned.
•
Do not overload the paper tray. Ensure that the paper is below the paper capacity mark on the inside
wall of the paper tray.
•
Do not remove the paper from the tray while your printer is printing.
•
Flex, fan and straighten the paper before loading.
•
Do not use creased, damp or curled paper.
•
Do not mix paper types in the paper tray.
•
Use only recommended print materials.
•
Ensure that the recommended print side of print materials is facing down in the paper tray and facing
up in the bypass tray.
•
If you use the Dell Laser MFP 1815dn, ensure that the duplex unit is installed correctly.
More Troubleshooting
For more information about error messages or printing problems, see the User’s Guide.
90
Troubleshooting
7
Installing Options
Precautions When Installing Printer Accessories
DISCONNECTING THE POWER CORD:
Never remove the control board cover while the printer is plugged in.
To avoid the possibility of an electrical shock, always disconnect the power cord when installing or
removing ANY internal or external printer option.
DISCHARGE OF STATIC ELECTRICITY:
The control board and internal printer memory are sensitive to static electricity. Before installing or
removing an internal printer memory, discharge static electricity from your body by touching
something metal on any device plugged into a grounded power source. If you walk around before
finishing installation, discharge any static electricity once again.
Installing Printer Memory
Additional printer memory is provided on a Dual In-line Memory Module (DIMM).
The MFP 1815n has 64 MB of memory and the MFP 1815dn has 92 MB of memory. Both can be
expanded to 192 MB. However, MFP 1815dn user must remove the preinstalled memory DIMM
before upgrading the memory.
NOTE: Your printer supports only Dell DIMMs. Order Dell DIMMs online at www.dell.com.
Power the printer off and unplug all cables from the printer.
Grab the control board cover and open it.
Installing Options
91
3
Completely open the latches on each side of the DIMM slot.
If you are using a Dell Laser MFP 1815dn, remove the preinstalled memory DIMM.
92
Remove a new memory DIMM from its antistatic package.
Holding the memory DIMM by the edges, align the notches on the memory DIMM with
the grooves at the top of the memory DIMM slot.
Push the DIMM straight into the DIMM slot until it snaps into place. Make sure the
latches fit over the notches located on either side of the DIMM.
Installing Options
7
Close the control board cover.
Reconnect the power cord and printer cable, and turn the printer on.
Activating the Added Memory in the PS Printer Properties
After installing the memory DIMM, you need to select it in the printer properties of the
PostScript printer driver so that you can use it:
Make sure that the PostScript printer driver is installed on your computer. For details
about installing the PS printer driver, see "Installing Dell Software For Local Printing" on
page 30.
Click the Windows Start menu.
For Windows 98/Me/NT 4.0/2000, select Settings and then Printers.
For Windows XP, select Printers and Faxes.
Select the Dell Laser MFP 1815 PS printer.
Right-click the printer icon and:
In Windows 98/Me, click Properties.
In Windows 2000/XP, click Print Setup or click Properties and then point to Printing
Preferences.
In Windows NT 4.0, click Document Default.
For Windows 98/Me, select Device Options.
For Windows NT 4.0/2000/XP, select Device Settings.
Select the memory DIMM you installed from Printer Memory in the Installable Option
section.
For Windows 98, select Installable Option
for:VMOption → change memory.
→ VMOption → change setting
Click OK.
Installing Options
93
Installing an Optional Tray 2
You can increase the paper handling capacity of your printer by installing an optional tray 2.
This tray holds 250 sheets of paper.
94
Power the printer off and unplug all cables from the printer.
Remove the packing tape and the tape fastening the optional tray 2 cable from the
bottom of the optional tray 2.
Find the location of the connector and the optional tray positioners.
Installing Options
4
Place the printer over the tray, aligning the feet on the printer with the positioners in the
optional tray 2.
Connect the cable into the connector on the back of the printer.
Load paper in the optional tray 2. For information about loading paper in this tray, see
"Using the Paper Tray" on page 38.
Reconnect the power cord and printer cable, and turn the printer on.
Installing Options
95
Activating the Installed Optional Tray 2 in the Printer Properties
When you print a document on paper loaded in the optional tray 2, you must configure the properties of
the printer driver.
To access the properties of the printer driver:
Click the Windows Start button.
For Windows 98/Me/NT 4.0/2000, click Settings and point to Printers.
For Windows XP, click Printers and Faxes.
Click the Dell Laser MFP 1815 printer.
Right-click the printer icon and:
In Windows 98/Me, click Properties.
In Windows 2000/XP, click Print Setup or click Properties and then point to Printing Preferences.
In Windows NT 4.0, click Document Default.
Click the Printer tab, and select Tray 2 from the Option Tray drop-down list.
Click OK and print the document.
To set the tray in the printer properties of the PostScript printer driver.
Click the Widows Start button.
For Windows 98/Me/NT4.0/2000, select Settings and then Printers.
For Windows XP, select Printers and Faxes.
Select Dell Laser MFP 1815 PS printer.
Right-click the printer icon and:
In Windows 98/Me, click Properties.
In Windows 2000/XP, click Print Setup or click Properties and then point to Printing Preferences.
In Windows NT 4.0, click Document Default.
96
Click the Device Setting tab, and select Installed from the Tray 2 drop-down list.
Click OK.
Installing Options
8
Contacting Dell
Technical Assistance
If you need help with a technical problem, Dell is ready to assist you.
Call technical support from a telephone near or at the printer so that technical support can assist
you with any necessary procedures. When calling Dell, use your Express Service Code to help
expedite the routing of your call to the proper support personnel.
The Express Service Code is located on the front of the printer, as shown below.
Express Service
Code
NOTE: Dell's Express Service Code system may not be available in all countries.
In the U.S., Business customers should call 1-877-459-7298, and Consumer (Home and Home
Office) customers should call 1-800-624-9896.
If you are calling from a different country or are in a different Service area, see "Contacting Dell"
on page 98 for your local telephone number.
Follow the menu prompts in the automated telephone system to speak with a technical support
representative.
Contacting Dell
97
Automated Order-Status Service
To check on the status of any Dell products that you have ordered, you can go to
support.dell.com, or you can call the automated order-status service. A recording prompts
you for the information needed to locate and report on your order. See "Contacting Dell" for
the telephone number to call for your region.
Contacting Dell
To contact Dell electronically, you can access the following websites:
•
www.dell.com
•
support.dell.com (technical support)
•
premier.dell.com (technical support for educational, government, healthcare, and
medium/large business customers, including Premier, Platinum, and Gold customers)
For specific web addresses for your country, find the appropriate country section in the table
below.
NOTE: Toll-free numbers are for use within the country for which they are listed.
When you need to contact Dell, use the electronic addresses, telephone numbers, and
codes provided in the following table. If you need assistance in determining which codes to
use, contact a local or an international operator.
98
Contacting Dell
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
U.S.A. (Austin, Texas)
Automated Order-Status Service
toll-free: 1-800-433-9014
International Access Code: 011
AutoTech (portable and desktop computers)
toll-free: 1-800-247-9362
Country Code: 1
Consumer (Home and Home Office)
Technical Support
toll-free: 1-800-624-9896
Customer Service
toll-free: 1-800-624-9897
DellNet™ Service and Support
toll-free: 1-877-Dellnet
(1-877-335-5638)
Employee Purchase Program (EPP) Customers
toll-free: 1-800-695-8133
Financial Services website: www.dellfinancialservices.com
Financial Services (lease/loans)
toll-free: 1-877-577-3355
Financial Services (Dell Preferred Accounts [DPA])
toll-free: 1-800-283-2210
Business
Customer Service and Technical Support
toll-free: 1-877-459-7298
Employee Purchase Program (EPP) Customers
toll-free: 1-800-695-8133
Projectors Technical Support
toll-free: 1-877-459-7298
Public (government, education, and healthcare)
Customer Service and Technical Support
toll-free: 1-800-456-3355
Employee Purchase Program (EPP) Customers
toll-free: 1-800-234-1490
Dell Sales
toll-free: 1-800-289-3355
or toll-free: 1-800-879-3355
Dell Outlet Store (Dell refurbished computers)
toll-free: 1-888-798-7561
Software and Peripherals Sales
toll-free: 1-800-671-3355
Spare Parts Sales
toll-free: 1-800-357-3355
Extended Service and Warranty Sales
toll-free: 1-800-247-4618
Fax
Dell Services for the Deaf, Hard-of-Hearing, or
Speech-Impaired
toll-free: 1-800-727-8320
toll-free: 1-877-DELLTTY
(1-877-335-5889)
Contacting Dell
99
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Austria (Vienna)
Website: support.euro.dell.com
International Access Code: 900
E-mail: tech_support_central_europe@dell.com
Country Code: 43
Home/Small Business Sales
0820 240 530 00
City Code: 1
Home/Small Business Fax
0820 240 530 49
Home/Small Business Customer Care
0820 240 530 14
Preferred Accounts/Corporate Customer Care
0820 240 530 16
Home/Small Business Technical Support
0820 240 530 14
Preferred Accounts/Corporate Technical Support
Switchboard
Belgium (Brussels)
Website: support.euro.dell.com
International Access Code: 00
E-mail: tech_be@dell.com
Country Code: 32
E-mail for French Speaking Customers:
support.euro.dell.com/be/fr/emaildell/
City Code: 2
0660 8779
0820 240 530 00
Technical Support
02 481 92 88
Customer Care
02 481 91 19
Corporate Sales
02 481 91 00
Fax
02 481 92 99
Switchboard
02 481 91 00
Canada (North York, Ontario)
Online Order Status: www.dell.ca/ostatus
International Access Code: 011
AutoTech (automated technical support)
toll-free: 1-800-247-9362
TechFax
toll-free: 1-800-950-1329
Customer Care (Home Sales/Small Business)
toll-free: 1-800-847-4096
Customer Care (med./large business, government)
toll-free: 1-800-326-9463
Technical Support (Home Sales/Small Business)
toll-free: 1-800-847-4096
Technical Support (med./large bus., government)
toll-free: 1-800-387-5757
Sales (Home Sales/Small Business)
toll-free: 1-800-387-5752
Sales (med./large bus., government)
toll-free: 1-800-387-5755
Colombia
100
Contacting Dell
Spare Parts Sales & Extended Service Sales
1 866 440 3355
General Support
980-9-15-3978
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Czech Republic (Prague)
Website: support.euro.dell.com
International Access Code: 00
E-mail: czech_dell@dell.com
Country Code: 420
Technical Support
02 2186 27 27
City Code: 2
Customer Care
02 2186 27 11
Fax
02 2186 27 14
TechFax
02 2186 27 28
Switchboard
02 2186 27 11
Denmark (Copenhagen)
Website: support.euro.dell.com
International Access Code: 00
E-mail Support (portable computers):
den_nbk_support@dell.com
Country Code: 45
E-mail Support (desktop computers):
den_support@dell.com
E-mail Support (servers):
Nordic_server_support@dell.com
Technical Support
7023 0182
Customer Care (Relational)
7023 0184
Home/Small Business Customer Care
3287 5505
Switchboard (Relational)
3287 1200
Fax Switchboard (Relational)
3287 1201
Switchboard (Home/Small Business)
3287 5000
Fax Switchboard (Home/Small Business)
3287 5001
Finland (Helsinki)
Website: support.euro.dell.com
International Access Code: 990
E-mail: fin_support@dell.com
Country Code: 358
E-mail Support (servers):
Nordic_support@dell.com
City Code: 9
Technical Support
09 253 313 60
Technical Support Fax
09 253 313 81
Relational Customer Care
09 253 313 38
Home/Small Business Customer Care
09 693 791 94
Fax
09 253 313 99
Switchboard
09 253 313 00
Contacting Dell
101
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
France (Paris) (Montpellier)
Website: support.euro.dell.com
International Access Code: 00
E-mail: support.euro.dell.com/fr/fr/emaildell/
Country Code: 33
Home and Small Business
City Codes: (1) (4)
Technical Support
0825 387 270
Customer Care
0825 823 833
Switchboard
0825 004 700
Switchboard (calls from outside of France)
04 99 75 40 00
Sales
0825 004 700
Fax
0825 004 701
Fax (calls from outside of France)
04 99 75 40 01
Corporate
Technical Support
0825 004 719
Customer Care
0825 338 339
Switchboard
01 55 94 71 00
Sales
01 55 94 71 00
Fax
01 55 94 71 01
Germany (Langen)
Website: support.euro.dell.com
International Access Code: 00
E-mail: tech_support_central_europe@dell.com
Country Code: 49
Technical Support
City Code: 6103
Home/Small Business Customer Care
102
Contacting Dell
06103 766-7200
0180-5-224400
Global Segment Customer Care
06103 766-9570
Preferred Accounts Customer Care
06103 766-9420
Large Accounts Customer Care
06103 766-9560
Public Accounts Customer Care
06103 766-9555
Switchboard
06103 766-7000
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Ireland (Cherrywood)
Website: support.euro.dell.com
International Access Code: 16
E-mail: dell_direct_support@dell.com
Country Code: 353
Technical Support
City Code: 1
U.K. Technical Support (dial within U.K. only)
Area Codes,
Local Numbers, and
Toll-Free Numbers
1850 543 543
0870 908 0800
Home User Customer Care
01 204 4014
Small Business Customer Care
01 204 4014
U.K. Customer Care (dial within U.K. only)
Corporate Customer Care
Corporate Customer Care (dial within U.K. only)
0870 906 0010
1850 200 982
0870 907 4499
Ireland Sales
U.K. Sales (dial within U.K. only)
01 204 4444
0870 907 4000
Fax/SalesFax
01 204 0103
Switchboard
01 204 4444
Italy (Milan)
Website: support.euro.dell.com
International Access Code: 00
E-mail: support.euro.dell.com/it/it/emaildell/
Country Code: 39
Home and Small Business
City Code: 02
Technical Support
02 577 826 90
Customer Care
02 696 821 14
Fax
02 696 821 13
Switchboard
02 696 821 12
Corporate
Technical Support
02 577 826 90
Customer Care
02 577 825 55
Fax
02 575 035 30
Switchboard
Luxembourg
Website: support.euro.dell.com
International Access Code: 00
E-mail: tech_be@dell.com
Country Code: 352
Technical Support (Brussels, Belgium)
Home/Small Business Sales (Brussels, Belgium)
02 577 821
3420808075
toll-free: 080016884
Corporate Sales (Brussels, Belgium)
02 481 91 00
Customer Care (Brussels, Belgium)
02 481 91 19
Fax (Brussels, Belgium)
02 481 92 99
Switchboard (Brussels, Belgium)
02 481 91 00
Contacting Dell
103
Country (City)
International Access Code
Country Code
City Code
Mexico
Department Name or Service Area,
Website and E-Mail Address
Customer Technical Support
International Access Code: 00
Country Code: 52
Area Codes,
Local Numbers, and
Toll-Free Numbers
001-877-384-8979
or 001-877-269-3383
Sales
50-81-8800
or 01-800-888-3355
Customer Service
001-877-384-8979
or 001-877-269-3383
Main
50-81-8800
or 01-800-888-3355
Netherlands Antilles
General Support
Netherlands (Amsterdam)
Website: support.euro.dell.com
International Access Code: 00
E-mail (Technical Support):
Country Code: 31
(Enterprise): nl_server_support@dell.com
City Code: 20
(Latitude): nl_latitude_support@dell.com
001-800-882-1519
(Inspiron): nl_inspiron_support@dell.com
(Dimension): nl_dimension_support@dell.com
(OptiPlex): nl_optiplex_support@dell.com
(Dell Precision): nl_workstation_support@dell.com
104
Contacting Dell
Technical Support
020 674 45 00
Technical Support Fax
020 674 47 66
Home/Small Business Customer Care
020 674 42 00
Relational Customer Care
020 674 4325
Home/Small Business Sales
020 674 55 00
Relational Sales
020 674 50 00
Home/Small Business Sales Fax
020 674 47 75
Relational Sales Fax
020 674 47 50
Switchboard
020 674 50 00
Switchboard Fax
020 674 47 50
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Norway (Lysaker)
Website: support.euro.dell.com
International Access Code: 00
E-mail Support (portable computers):
Country Code: 47
nor_nbk_support@dell.com
Area Codes,
Local Numbers, and
Toll-Free Numbers
E-mail Support (desktop computers):
nor_support@dell.com
E-mail Support (servers):
nordic_server_support@dell.com
Technical Support
671 16882
Relational Customer Care
671 17514
Home/Small Business Customer Care
23162298
Switchboard
671 16800
Fax Switchboard
671 16865
Poland (Warsaw)
Website: support.euro.dell.com
International Access Code: 011
E-mail: pl_support_tech@dell.com
Country Code: 48
Customer Service Phone
57 95 700
City Code: 22
Customer Care
57 95 999
Sales
57 95 999
Customer Service Fax
57 95 806
Reception Desk Fax
57 95 998
Switchboard
57 95 999
Portugal
Website: support.euro.dell.com
International Access Code: 00
E-mail: support.euro.dell.com/pt/en/emaildell/
Country Code: 351
Technical Support
707200149
Customer Care
Sales
800 300 413
800 300 410 or 800 300 411 or
800 300 412 or 21 422 07 10
Fax
Puerto Rico
General Support
21 424 01 12
1-800-805-7545
Contacting Dell
105
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
South Africa (Johannesburg)
Website: support.euro.dell.com
International Access Code:
E-mail: dell_za_support@dell.com
09/091
Technical Support
011 709 7710
Country Code: 27
Customer Care
011 709 7707
City Code: 11
Sales
011 709 7700
Fax
011 706 0495
Switchboard
011 709 7700
Spain (Madrid)
Website: support.euro.dell.com
International Access Code: 00
E-mail: support.euro.dell.com/es/es/emaildell/
Country Code: 34
Home and Small Business
City Code: 91
Technical Support
902 100 130
Customer Care
902 118 540
Sales
902 118 541
Switchboard
902 118 541
Fax
902 118 539
Corporate
106
Contacting Dell
Technical Support
902 100 130
Customer Care
902 118 546
Switchboard
91 722 92 00
Fax
91 722 95 83
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Sweden (Upplands Vasby)
Website: support.euro.dell.com
International Access Code: 00
E-mail: swe_support@dell.com
Country Code: 46
E-mail Support for Latitude and Inspiron:
Swe-nbk_kats@dell.com
City Code: 8
Area Codes,
Local Numbers, and
Toll-Free Numbers
E-mail Support for OptiPlex: Swe_kats@dell.com
E-mail Support for Servers:
Nordic_server_support@dell.com
Technical Support
08 590 05 199
Relational Customer Care
08 590 05 642
Home/Small Business Customer Care
08 587 70 527
Employee Purchase Program (EPP) Support
Fax Technical Support
08 590 05 594
Sales
08 590 05 185
Switzerland (Geneva)
Website: support.euro.dell.com
International Access Code: 00
E-mail: swisstech@dell.com
Country Code: 41
E-mail for French-speaking HSB and Corporate
Customers: support.euro.dell.com/ch/fr/emaildell/
City Code: 22
Technical Support (Home and Small Business)
0844 811 411
Technical Support (Corporate)
0844 822 844
Customer Care (Home and Small Business)
0848 802 202
Customer Care (Corporate)
0848 821 721
Fax
022 799 01 90
Switchboard
Trinidad/Tobago
20 140 14 44
General Support
022 799 01 01
1-800-805-8035
Contacting Dell
107
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
U.K. (Bracknell)
Website: support.euro.dell.com
International Access Code: 00
Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp
Country Code: 44
City Code: 1344
E-mail: dell_direct_support@dell.com
Technical Support (Corporate/Preferred
Accounts/PAD [1000+ employees])
0870 908 0500
Technical Support (direct/PAD and general)
0870 908 0800
Global Accounts Customer Care
01344 373 186
Home and Small Business Customer Care
0870 906 0010
Corporate Customer Care
01344 373 185
Preferred Accounts (500–5000 employees)
Customer Care
0870 906 0010
Central Government Customer Care
01344 373 193
Local Government & Education Customer Care
01344 373 199
Health Customer Care
01344 373 194
Home and Small Business Sales
0870 907 4000
Corporate/Public Sector Sales
01344 860 456
Home and Small Business Fax
U.S. Virgin Islands
108
Contacting Dell
General Support
0870 907 4006
1-877-673-3355
9
Appendix
U.S. Terms and Conditions of Sale
PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY IMPORTANT INFORMATION ABOUT
YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO
YOU. THIS DOCUMENT CONTAINS A DISPUTE RESOLUTION CLAUSE.
These terms and conditions (“Agreement”) apply to your purchase of computer systems and/or related products and/or
services and support sold in the United States (“Product”) by the Dell entity named on the invoice or acknowledgement
("Dell") provided to you. By accepting delivery of the Product, you accept and are bound to the terms and conditions of this
Agreement. If you do not wish to be bound by this Agreement, you must notify Dell immediately and return your purchase
pursuant to Dell's Return Policy. (See:http://support.dell.com/ContactUs/ByPhone.aspx?c=us&l=en&s=gen for our contact
information.) If returned, Product(s) must remain in the boxes in which they were shipped. THIS AGREEMENT SHALL
APPLY UNLESS (I) YOU HAVE A SEPARATE PURCHASE AGREEMENT WITH DELL, IN WHICH CASE THE
SEPARATE AGREEMENT SHALL GOVERN; OR (II) OTHER DELL TERMS AND CONDITIONS APPLY TO THE
TRANSACTION.
Other Documents. This Agreement may NOT be altered, supplemented, or amended by the use of any other document(s)
unless otherwise agreed to in a written agreement signed by both you and Dell. If you do not receive an invoice or
acknowledgement in the mail, via e-mail, or with your Product, information about your purchase may be obtained at
https://support.dell.com/dellcare/Invoice.aspx or by contacting your sales representative.
Payment Terms; Orders; Quotes; Interest. Payment terms are within Dell's sole discretion, and, unless otherwise agreed to
by Dell, payment must be made at the time of purchase. Payment for Product may be made by credit card, wire transfer, or
some other prearranged payment method. Dell may invoice parts of an order separately. Your order is subject to
cancellation by Dell, at Dell’s sole discretion. Unless you and Dell have agreed to a different discount, Dell’s standard
pricing policy for Dell™-branded systems, which include both hardware and services in one discounted price, allocates the
discount off list price applicable to the service portion of the system to be equal to the overall calculated percentage
discount off list price on the entire system. Dell is not responsible for pricing, typographical, or other errors, in any offer by
Dell and reserves the right to cancel any orders resulting from such errors.
Shipping Charges; Taxes; Title; Risk of Loss. Shipping and handling are additional unless otherwise expressly indicated at
the time of sale. Loss or damage that occurs during shipping by a carrier selected by Dell is Dell's responsibility. Loss or
damage that occurs during shipping by a carrier selected by you is your responsibility. You must notify Dell within 21 days
of the date of your invoice or acknowledgement if you believe any part of your purchase is missing, wrong or damaged.
Unless you provide Dell with a valid and correct tax exemption certificate applicable to your purchase of Product and the
Product ship-to location, you are responsible for sales and other taxes associated with the order. Shipping dates are
estimates only. Title to software will remain with the applicable licensor(s).
Warranties. THE LIMITED WARRANTIES APPLICABLE TO DELL-BRANDED HARDWARE PRODUCT CAN BE
FOUND AT http://www.dell.com/policy/legal/warranty.htm OR IN THE DOCUMENTATION DELL PROVIDES WITH
THE PRODUCT. DELL MAKES NO WARRANTIES FOR SERVICE, SOFTWARE, OR NON-DELL BRANDED
PRODUCT. SUCH PRODUCT IS PROVIDED BY DELL “AS IS”. WARRANTY AND SERVICE FOR NON-DELL
BRANDED PRODUCT, IF ANY, IS PROVIDED BY THE ORIGINAL MANUFACTURER, NOT BY DELL. DELL
MAKES NO EXPRESS WARRANTIES EXCEPT THOSE STATED IN DELL'S APPLICABLE WARRANTY
STATEMENT IN EFFECT ON THE DATE OF THE INVOICE, PACKING SLIP OR ACKNOWLEDGEMENT.
WARRANTIES AND SERVICE WILL BE EFFECTIVE, AND DELL WILL BE OBLIGATED TO HONOR ANY SUCH
WARRANTIES AND SERVICES, ONLY UPON DELL'S RECEIPT OF PAYMENT IN FULL FOR THE ITEM TO BE
WARRANTED OR SERVICED.
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110
Software. All software is provided subject to the license agreement that is part of the software package and you
agree that you will be bound by such license agreement.
Return Policies; Exchanges. Dell’s return policy can be found at
http://www.dell.com/policy/legal/warranty.htm. You must contact us directly before you attempt to return
Product to obtain a Return Material Authorization Number for you to include with your return. You must
return Product to us in their original or equivalent packaging. You are responsible for risk of loss, shipping and
handling fees for returning or exchanging Product. Additional fees may apply. If you fail to follow the return or
exchange instructions and policies provided by Dell, Dell is not responsible whatsoever for Product that is lost,
damaged, modified or otherwise processed for disposal or resale. At Dell's discretion, credit for partial returns
may be less than invoice or individual component prices due to bundled or promotional pricing.
Changed or Discontinued Product. Dell’s policy is one of ongoing update and revision. Dell may revise and
discontinue Product at any time without notice to you and this may affect information saved in your online
“cart.” Dell will ship Product that have the functionality and performance of the Product ordered, but changes
between what is shipped and what is described in a specification sheet or catalog are possible. Parts used in
repairing or servicing Product may be new, equivalent-to-new, or reconditioned.
Service and Support. Service offerings may vary from Product to Product. If you purchase optional services and
support from Dell, Dell and/or your third-party service provider will provide such service and support to you in
the United States in accordance with the terms and conditions located at
http://www.dell.com/us/en/gen/services/service_service_contracts.htm or as mailed to you. You may contact
Dell for more information, see http://www1.us.dell.com/content/topics/segtopic.aspx/contact/contact?c=
us&l=en&s=gen for contact information. Dell and/or the third-party service provider may at their discretion,
revise their general and optional service and support programs and the terms and conditions that govern them
without prior notice to you. Dell has no obligation to provide service or support until Dell has received full
payment for the Product or service/support contract you purchased. Dell is not obligated to provide service or
support you purchase through a third party and not Dell.
Limitation of Liability. DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH
HEREIN, INCLUDING BUT NOT LIMITED TO ANY LIABILITY FOR PRODUCT NOT BEING
AVAILABLE FOR USE, LOST PROFITS, LOSS OF BUSINESS OR FOR LOST OR CORRUPTED DATA
OR SOFTWARE, OR THE PROVISION OF SERVICES AND SUPPORT. EXCEPT AS EXPRESSLY
PROVIDED HEREIN, DELL WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL,
INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES,
OR FOR ANY CLAIM BY ANY THIRD PARTY. YOU AGREE THAT FOR ANY LIABILITY RELATED TO
THE PURCHASE OF PRODUCT, DELL IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF
DAMAGES ABOVE THE AMOUNT INVOICED FOR THE APPLICABLE PRODUCT.
NOTWITHSTANDING ANYTHING IN THIS AGREEMENT TO THE CONTRARY, THE REMEDIES SET
FORTH IN THIS AGREEMENT SHALL APPLY EVEN IF SUCH REMEDIES FAIL THEIR ESSENTIAL
PURPOSE. DELL IS NOT LIABLE TO YOU FOR WARRANTIES, SUPPORT, OR SERVICE MADE BY
OR PURCHASED FROM A THIRD PARTY AND NOT DIRECTLY FROM DELL. DELL IS NOT
RESPONSIBLE FOR REPRESENTATIONS OR OMISSIONS MADE BY A THIRD PARTY.
10
Applicable Law; Not For Resale or Export. You agree to comply with all applicable laws and regulations of the
various states and of the United States. You agree and represent that you are buying only for your own internal
use only, and not for resale or export. Dell has separate terms and conditions governing resale of Product by
third parties and transactions outside the United States. Terms and conditions for resale are located at:
www.dell.com/policy/legal/termsofsale.htm.
11
Governing Law. THE PARTIES AGREE THAT THIS AGREEMENT, ANY SALES THERE UNDER, OR
ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE,
WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, COMMON
LAW, AND EQUITABLE CLAIMS) BETWEEN CUSTOMER AND DELL arising from or relating to this
agreement, its interpretation, or the breach, termination or validity thereof, the relationships which result
from this agreement, Dell’s advertising, or any related purchase SHALL, TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, BE GOVERNED BY THE LAWS OF THE STATE OF TEXAS,
WITHOUT REGARD TO CONFLICTS OF LAWS RULES.
Appendix
12
Headings. The section headings used herein are for convenience of reference only and do not form a part of these terms and
conditions, and no construction or inference shall be derived there from.
13
Binding Arbitration. ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR
OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW,
INTENTIONAL TORT AND EQUITABLE CLAIMS) BETWEEN CUSTOMER AND DELL, its agents, employees, principals,
successors, assigns, affiliates (collectively for purposes of this paragraph, "Dell") arising from or relating to this Agreement, its
interpretation, or the breach, termination or validity thereof, the relationships which result from this Agreement (including, to
the full extent permitted by applicable law, relationships with third parties who are not signatories to this Agreement), Dell's
advertising, or any related purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION
ADMINISTERED BY THE NATIONAL ARBITRATION FORUM (NAF) under its Code of Procedure then in effect (available
, or via telephone at 1-800-474-2371). The arbitration will be limited solely to
via the Internet at http://www.arb-forum.com
the dispute or controversy between customer and Dell. NEITHER CUSTOMER NOR DELL SHALL BE ENTITLED TO JOIN
OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS, OR ARBITRATE ANY CLAIM AS A
REPRESENTATIVE OR CLASS ACTION OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. This transaction involves
interstate commerce, and this provision shall be governed by the Federal Arbitration Act 9 U.S.C. sec. 1-16 (FAA). Any award of
the arbitrator(s) shall be final and binding on each of the parties, and may be entered as a judgment in any court of competent
jurisdiction. Dell will be responsible for paying any arbitration filing fees and fees required to obtain a hearing to the extent such
fees exceed the amount of the filing fee for initiating a claim in the court of general jurisdiction in the state in which you reside.
Each party shall pay for its own costs and attorneys’ fees, if any. However, if any party prevails on a statutory claim that affords
the prevailing party attorneys’ fees, or if there is a written agreement providing for fees, the Arbitrator may award reasonable fees
to the prevailing party, under the standards for fee shifting provided by law. Information may be obtained and claims may be filed
with the NAF at P.O. Box 50191, Minneapolis, MN 55405. (REV 8/11)
Limited Warranties and Return Policy
Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, 1-year, 2-year, 3-year, or 4-year limited
warranty. To determine which warranty came with your hardware product(s), see your packing slip or invoice. The following
sections describe the limited warranties and return policy for the U.S., the limited warranties and return policy for Canada and the
manufacturer guarantee for Latin America and the Caribbean.
Limited Warranty for Dell-Branded Hardware Products (U.S. Only)
What is covered by this limited warranty?
This limited warranty covers defects in materials and workmanship in your—our end-user customer's—Dell-branded hardware
products, including Dell-branded peripheral products.
What is not covered by this limited warranty?
This limited warranty does not cover:
•
Software, including the operating system and software added to the Dell-branded hardware products through our
factory-integration system, third-party software, or the reloading of software
•
Non-Dell-branded and Solution Provider Direct products and accessories
•
Problems that result from:
–
External causes such as accident, abuse, misuse, or problems with electrical power
–
Servicing not authorized by Dell
–
Usage that is not in accordance with product instructions
–
Failure to follow the product instructions or failure to perform preventive maintenance
–
Problems caused by using accessories, parts, or components not supplied by Dell
•
Products with missing or altered Service Tags or serial numbers
•
Products for which Dell has not received payment
Appendix
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THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH
VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR
MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH
IN THIS WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING
BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD
REFLECTED ON YOUR PACKING SLIP OR INVOICE. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL
APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES DO NOT ALLOW LIMITATIONS
ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR
FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR
THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR
FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR
THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE
RESPONSIBLE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
How long does this limited warranty last?
This limited warranty lasts for the time period indicated on your packing slip or invoice, except for the following Dell-branded
hardware:
•
Portable computer batteries carry a 1-year limited warranty.
•
Projector lamps carry a 90-day limited warranty.
•
Memory carries a lifetime limited warranty.
•
Monitors carry the longer of either a 3-year limited warranty or the remainder of the warranty for the Dell computer to which
the monitor will be connected.
•
Other add-on hardware carries the longer of either a 1-year limited warranty for new parts and a 90-day limited warranty for
reconditioned parts or, for both new and reconditioned parts, the reminder of the warranty for the Dell computer on which
such parts are installed.
The limited warranty on all Dell-branded products begins on the date of the packing slip or invoice. The warranty period is not
extended if we repair or replace a warranted product or any parts. Dell may change the availability of limited warranties, at its
discretion, but any changes will not be retroactive.
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What do I do if I need warranty service?
Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your
Dell Service Tag or order number available.
Individual Home Consumers:
U.S. Only
Technical Support
1-800-624-9896
Customer Service
1-800-624-9897
Individual Home Consumers who purchased through an
Employee Purchase Program:
Technical Support and Customer Service
1-800-822-8965
Home and Small Business Commercial Customers:
Technical Support and Customer Service
1-800-456-3355
Medium, Large, or Global Commercial Customers, Healthcare
Customers, and Value-Added Resellers (VARs):
Technical Support and Customer Service
1-800-822-8965
Government and Education Customers:
Technical Support and Customer Service
1-800-234-1490
Dell-Branded Memory
1-888-363-5150
What will Dell do?
During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90
days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any
Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are
not able to repair the product, we will replace it with a comparable product that is new or refurbished.
When you contact us, we will issue a Return Material Authorization Number for you to include with your return.
You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure
the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or
replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in
the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the product
to you freight collect.
If we determine that the product is not covered under this warranty, we will notify you and inform you of service
alternatives that are available to you on a fee basis.
NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage
device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such as
floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or personal information;
lost or corrupted data; or damaged or lost removable media.
During the remaining years: For the remaining period of the limited warranty, we will replace any defective part
with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid
credit card number at the time you request a replacement part, but we will not charge you for the replacement part
as long as you return the original part to us within 30 days after we ship the replacement part to you. If we do not
receive the original part within 30 days, we will charge to your credit card the then-current standard price for that
part.
We will pay to ship the part to you if you use an address in the United States (excluding Puerto Rico and U.S.
possessions and territories). Otherwise, we will ship the part freight collect. We will also include a prepaid shipping
container with each replacement part for your use in returning the replaced part to us.
Appendix
113
NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other
storage device(s) in the product(s). We are not responsible for lost or corrupted data.
What if I purchased a service contract?
If your service contract is with Dell, service will be provided to you under the terms of the service agreement.
Please refer to that contract for details on how to obtain service.
If you purchased through us a service contract with one of our third-party service providers, please refer to that
contract for details on how to obtain service.
How will you fix my product?
We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building
replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell,
some of which were never used by a customer. All parts and systems are inspected and tested for quality.
Replacement parts and systems are covered for the remaining period of the limited warranty for the product you
bought. Dell owns all parts removed from repaired products.
May I transfer the limited warranty?
Limited warranties on systems may be transferred if the current owner transfers ownership of the system and
records the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may
record your transfer by going to Dell's website:
•
If you are an Individual Home Consumer, go to www.dell.com/us/en/dhs/topics/sbtopic_015_ccare.htm
•
If you are a Home Office, Small, Medium, Large, or Global Commercial Customer, go to
www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_015_ccare.htm
•
If you are a Government, Education, or Healthcare Customer, or an Individual Home Consumer who
purchased through an Employee Purchase Program, go to
www.dell.com/us/en/pub/topics/sbtopic_015_ccare.htm
If you do not have Internet access, call your customer care representative or call 1-800-624-9897.
"Total Satisfaction" Return Policy (U.S. Only)
We value our relationship with you and want to make sure that you're satisfied with your purchases. That's why we
offer a "Total Satisfaction" return policy for most products that you, the end-user customer, purchase directly from
Dell. Under this policy, you may return to Dell products that you purchased directly from Dell for a credit or a
refund of the purchase price paid, less shipping and handling and applicable return fees as follows:
New Hardware Products and Accessories — Unless you have a separate agreement with Dell, all hardware,
accessories, peripherals, parts, and unopened software still in its sealed package, excluding the products listed
below, may be returned within twenty-one (21) days from the date on the packing slip or invoice. New
PowerEdge™ , PowerConnect ™ and PowerVault™ products may be returned within thirty (30) days from the
date on the packing slip or invoice except that new PowerEdge™ SC servers and n series products purchased from
the Small and Medium Business Sales Division may only be returned within fourteen (14) days from the date on
the packing slip or invoice. To return applications software or an operating system that has been installed by Dell,
you must return the entire computer. A different return policy applies to nondefective products purchased through
Dell's Software and Peripherals division by customers of our Small and Medium Business divisions. Those products
may be returned within twenty-one (21) days from the date on the packing slip or invoice, but a fifteen percent
(15%) return fee will be deducted from any refund or credit. The "Total Satisfaction" Return Policy and Software
and Peripherals division return policy are not available for Dell | EMC storage products, EMC-branded products,
Unisys-branded products, PowerVault™,160T tape libraries, enterprise software, non-Dell branded enterprise
products, software and/or software licenses purchased under any type of volume purchase agreement or any
non-Dell customized hardware and/or software product(s).
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Reconditioned or Refurbished Dell-Branded Hardware Products and Parts — All reconditioned or refurbished
PowerEdge™ , PowerConnect™ and PowerVault™ products may be returned within thirty (30) days from the date
on the packing slip or invoice. All other reconditioned or refurbished Dell-branded hardware products and parts
may be returned within fourteen (14) days of the date on the packing slip or invoice.
How to Return — To return products, e-mail or call Dell customer service to receive a Credit Return Authorization
Number within the return policy period applicable to the product you want to return. You must obtain a Credit
Return Authorization Number in order to return the product. See "Contacting Dell" or "Getting Help" in your
customer documentation (or www.dell.com/us/en/gen/contact.htm) to find the appropriate contact information
for obtaining customer assistance. You must ship the products to Dell within five (5) days of the date that Dell
issues the Credit Return Authorization Number. You must also return the products to Dell in their original
packaging, in as-new condition along with any media, documentation, and all other items that were included in
the original shipment, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during
shipment.
Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only)
What is covered by this limited warranty?
This limited warranty covers defects in materials and workmanship in your—our end-user customer's—
Dell-branded hardware products, including Dell-branded peripheral products.
What is not covered by this limited warranty?
This limited warranty does not cover:
•
Software, including the operating system and software added to the Dell-branded hardware products
through our factory-integration system, or the reloading of the software
•
Non-Dell branded and Solution Provider Direct products and accessories
•
Problems that result from:
–
External causes such as accident, abuse, misuse, or problems with electrical power
–
Servicing not authorized by Dell
–
Usage that is not in accordance with product instructions
–
Failure to follow the product instructions or failure to perform preventive maintenance
–
Problems caused by using accessories, parts, or components not supplied by Dell
•
Products with missing or altered Service Tags or serial numbers
•
Products for which Dell has not received payment
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM PROVINCE TO PROVINCE. DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND
DEFECTS IN PRODUCT IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS
WARRANTY STATEMENT, FOR THE TERM OF THE WARRANTY PERIOD REFLECTED ON YOUR
PACKING SLIP OR INVOICE. EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS
WARRANTY STATEMENT, DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS
OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE.
SOME PROVINCES DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR
CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS.
THEREFORE, THE FOREGOING EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.
Appendix
115
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS WARRANTY
STATEMENT OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES,
INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU
FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST
SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT
THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE
RESPONSIBLE.
SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL, INDIRECT,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY
NOT APPLY TO YOU.
How long does this limited warranty last?
This limited warranty lasts for the time period indicated on your packing slip or invoice, except that the limited
warranty on Dell-branded batteries lasts only 1 year and the limited warranty on the lamps for Dell-branded
projectors lasts only 90 days. The limited warranty begins on the date of the packing slip or invoice. The warranty
period is not extended if we repair or replace a warranted product or any parts. Dell may change the terms and
availability of limited warranties, at its discretion, but any changes will not be retroactive (that is, the warranty
terms in place at the time of purchase will apply to your purchase).
What do I do if I need warranty service?
Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your
Dell Service Tag or order number available.
Individual Home Consumers; Home Office and Small Business
Customers:
Canada Only
Technical Support and Customer Service
1-800-847-4096
Medium, Large, and Global Commercial Customers;
Government, Education, and Healthcare Customers; and
Value-Added Resellers (VARs):
Technical Support
1-800-387-5757
Customer Service
1-800-326-9463
Government or Education Customers, or Individual Home
Consumers who purchased through an Employee Purchase
Program:
Technical Support
1-800-387-5757
Customer Service
1-800-326-9463 (Extension 8221 for Individual
Consumers)
Dell-Branded Memory
1-888-363-5150
What will Dell do?
During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90
days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any
Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are
not able to repair the product, we will replace it with a comparable product that is new or refurbished.
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When you contact us, we will issue a Return Material Authorization Number for you to include with your return.
You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure
the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or
replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in
Canada. Otherwise, we will ship the product to you freight collect.
If we determine that the problem is not covered under this warranty, we will notify you and inform you of service
alternatives that are available to you on a fee basis.
NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s)
and any other storage device(s) in the product(s). Remove any confidential, proprietary or personal
information, removable media, such as floppy disks, CDs, or PC Cards. We are not responsible for
any of your confidential, proprietary or personal information; lost or corrupted data; or damaged or
lost removable media.
During the remaining years following the first year of all limited warranties: We will replace any defective part
with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid
credit card number at the time you request a replacement part, but we will not charge you for the replacement part
as long as you return the original part to us within 30 days after we ship the replacement part to you. If we do not
receive the original part within 30 days, we will charge to your credit card the then-current standard price for that
part.
We will pay to ship the part to you if you use an address in Canada. Otherwise, we will ship the part freight collect.
We will also include a prepaid shipping container with each replacement part for your use in returning the replaced
part to us.
NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other
storage device(s) in the product(s). We are not responsible for lost or corrupted data.
What if I purchased a service contract?
If your service contract is with Dell, service will be provided to you under the terms of the service contract. Please
refer to that contract for details on how to obtain service. Dell's service contracts can be found online at
www.dell.ca or by calling Customer Care at 1-800-847-4096. If you purchased through us a service contract with
one of our third-party service providers, please refer to that contract (mailed to you with your packing slip or
invoice) for details on how to obtain service.
How will you fix my product?
We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building
replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell,
some of which were never used by a customer. All parts and systems are inspected and tested for quality.
Replacement parts and systems are covered for the remaining period of the limited warranty for the product you
bought. Dell owns all parts removed from repaired products.
May I transfer the limited warranty?
Limited warranties on systems may be transferred if the current owner transfers ownership of the system and
records the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may
record your transfer by going to Dell’s website:
•
For Canada-purchased computers (in-country transfers) and to transfer from one customer to another, go to
www.dell.ca/ca/en/gen/topics/segtopic_ccare_nav_013_ccare.htm
•
For out-of-country transfers (outside of the original country of purchase), go to
www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_016_ccare.htm
If you do not have Internet access, call Dell at 1-800-847-4096 (Home Consumer customers) or 1-800-326-9463
(Corporate Commercial or Government customers).
Appendix
117
Dell Return Policy (U.S. Only)
Dell values our relationship with you and offers a return policy for most products that you purchase directly from
Dell. Under this policy, you may return to Dell, within the applicable return policy period, products that you
purchased directly from Dell for a credit or a refund of the purchase price paid, less shipping and handling and
applicable restocking fees.
Hardware Products and Accessories: Unless you have a separate agreement with Dell or except as provided in the
section below, all hardware, accessories, peripherals, parts and software that is unopened and still in its/their sealed
package or, if delivered electronically, software you have not accepted by clicking the "I agree to these Terms and
Conditions" button, may be returned within twenty-one (21) days from the date on the packing slip or invoice for
a credit or a refund of the purchase price paid, less shipping and handling and applicable restocking fees.
Exceptions to Dell’s 21-day return policy:
•
PowerEdge™, PowerConnect™ and PowerVault™ products may be returned within thirty (30) days from the
date on the packing slip or invoice, except that new PowerEdge™ SC servers and n series products
purchased from the Small and Medium Business Sales Division may only be returned within fourteen (14)
days from the date on the packing slip or invoice.
•
Application software or an operating system that has been installed by Dell may not be returned unless you
return the entire computer under the 21-day return policy, if applicable to your purchase (if not applicable
to your purchase, you may not return application software or an operating system).
•
Dell/EMC storage products, EMC-branded products, Unisys-branded products, PowerVault™ 160T tape
libraries, enterprise software, non-Dell branded enterprise products, software and/or software licenses
purchased under any type of volume purchase agreement or any non-Dell customized hardware and/or
software product(s) may not be returned at any time.
Restocking Fees: Unless the product is defective or the return is a direct result of a Dell error, a restocking fee of
15% may be charged on hardware, accessories, peripherals, parts and unopened software still in its/their sealed
package.
How to Return: To return products, you must contact Dell customer service
(www.dell.com/us/en/gen/contact.htm) and receive a Credit Return Authorization Number within the return
policy period applicable to the product you want to return. You must obtain a Credit Return Authorization
Number in order to return the product. See "Contacting Dell" or "Getting Help" in your customer documentation
or the above website to find the appropriate contact information for obtaining customer assistance.
You must ship the products to Dell within five (5) days of the date that Dell issues the Credit Return
Authorization Number. You must:
•
Ship back all products you are seeking to return to Dell. At Dell’s discretion, credit for partial returns may be
less than invoice or individual component prices due to bundled or promotional pricing and any
unadvertised discounts or concessions.
•
Return the products in their original packaging, in as-new condition along with any media, documentation,
and all other items that were included in the original shipment.
•
Ship the product(s) at your expense, and insure the shipment or accept the risk of loss or damage during
shipment.
Upon receipt of the complete returned purchase, Dell will issue a credit or a refund of the purchase price paid, less
shipping and handling and applicable restocking fees.
NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other
storage device(s) in the product(s). Remove any confidential, proprietary or personal information, removable
media, such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary or
personal information; lost or corrupted data; or damaged or lost removable media.
118
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"Total Satisfaction" Return Policy (Canada Only)
If you are an end-user customer who bought new products directly from Dell, you may return them to Dell up to
30 days after you receive them for a refund or credit of the product purchase price. If you are an end-user customer
who bought reconditioned or refurbished products from Dell, you may return them to Dell within 14 days after the
date on the packing slip or invoice for a refund or credit of the product purchase price. In either case, the refund or
credit will not include any shipping and handling charges shown on your packing slip or invoice and will be subject
to a fifteen percent (15%) restocking fee, unless otherwise prohibited by law. If you are an organization that bought
the products under a written agreement with Dell, the agreement may contain different terms for the return of
products than specified by this policy.
To return products, you must call Dell Customer Service at 1-800-847-4096 to receive a Credit Return
Authorization Number. To expedite the process of your refund or credit, Dell expects you to return the products to
Dell in their original packaging within 5 days of the date that Dell issues the Credit Return Authorization Number.
You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage during
shipment. You may return software for a refund or credit only if the sealed package containing the floppy disk(s) or
CD(s) is unopened. Returned products must be in as-new condition, and all of the manuals, floppy disk(s), CD(s),
power cables, and other items included with a product must be returned with it. For customers who want to return,
for refund or credit only, either application or operating system software that has been installed by Dell, the whole
system must be returned, along with any media and documentation that may have been included in the original
shipment.
The "Total Satisfaction" Return Policy does not apply to Dell | EMC storage products. It also does not apply to
products purchased through Dell's Software and Peripherals division. For those products, please instead refer to
Dell's Software and Peripheral's then-current return policy (see the following section, "Dell Software and
Peripherals (Canada Only)").
Dell Software and Peripherals (Canada Only)
Third-Party Software and Peripherals Products
Similar to other resellers of software and peripherals, Dell does not warrant third-party products. Third-party
software and peripheral products are covered by the warranties provided by the original manufacturer or publisher
only. Third-party manufacturer warranties vary from product to product. Consult your product documentation for
specific warranty information. More information may also be available from the manufacturer or publisher.
While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that
all of the products we offer work with any or all of the various models of Dell computers, nor do we test or
guarantee all of the products we sell on the hundreds of different brands of computers available today. If you have
questions about compatibility, we recommend and encourage you to contact the third-party software and
peripheral product manufacturer or publisher directly.
Dell-Branded Peripheral Products
Dell does provide a limited warranty for new Dell-branded peripheral products (products for which Dell is listed as
the manufacturer) such as monitors, batteries, memory, docking stations, and projectors. To determine which
limited warranty applies to the product you purchased, see the Dell packing slip or invoice and/or the product
documentation that accompanied your product. Descriptions of Dell's limited warranties are described in
preceding sections.
Appendix
119
Return Policy
If you are an end-user customer who bought Dell Software and Peripherals products directly from a Dell company, you may return
Dell Software and Peripherals products that are in as-new condition to Dell up to 30 days from the date on the packing slip or
invoice for a refund of the product purchase price if already paid. This refund will not include any shipping and handling charges
shown on your packing slip or invoice; you are responsible for those.
To return products, you must call Dell Customer Service at 1-800-387-5759 to receive a Credit Return Authorization Number. You
must ship the Dell Software and Peripherals products back to Dell in their original manufacturer's packaging (which must be in
as-new condition), prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment.
To qualify for refund or replacement, returned products must be in as-new condition, software products must be unopened, and all
of the manuals, floppy disk(s), CD(s), power cables, and other items included with a product must be returned with it.
Limited Warranty for Dell-Branded Tape Media (U.S. and Canada Only)
Dell warrants to you, the end-user customer, that this product will be free from defects in material and workmanship for one year
from the invoice date, if properly used and maintained. If this product proves defective in either material or workmanship, it will be
replaced without charge if returned to Dell. You must first call our toll-free number to get your return authorization. In the U.S.,
call 1-800-822-8965. In Canada, call 1-800-387-5757. If we are not able to replace the product because it has been discontinued or
is not available, we will replace it with a comparable product. This warranty does not apply to failure of the product resulting from
misuse, abuse, accident, neglect or mishandling, improperly adjusted or maintained drives, incorrect environments or wear from
ordinary use.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY
FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR MALFUNCTIONS
AND DEFECTS IN HARDWARE IS LIMITED TO REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT.
FOR CANADIAN CUSTOMERS, EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY
STATEMENT, DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, STATUTORY
OR OTHERWISE, FOR THE PRODUCT. FOR U.S. CUSTOMERS, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE
PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THIS
LIMITED WARRANTY. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED
WARRANTY PERIOD HAS EXPIRED. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF
CERTAIN IMPLIED WARRANTIES OR CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR
CONDITION LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY COVERAGE TERMINATES IF
YOU SELL OR OTHERWISE TRANSFER THIS PRODUCT TO ANOTHER PARTY.
DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR
FOR SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION,
ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE
FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. DELL'S LIABILITY WILL BE NO MORE THAN THE AMOUNT
YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH
DELL IS RESPONSIBLE.
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU.
1-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only)
Guarantee
Dell Computer Corporation ("Dell") warrants to the end user in accordance with the following provisions that its branded hardware
products, purchased by the end user from a Dell company or an authorized Dell distributor in Latin America or the Caribbean, will
be free from defects in materials, workmanship, and design affecting normal use, for a period of 1 year from the original purchase
date. Products for which proper claims are made will, at Dell’s option, be repaired or replaced at Dell’s expense. Dell owns all parts
removed from repaired products. Dell uses new and reconditioned parts made by various manufacturers in performing repairs and
building replacement products.
120
Appendix
Exclusmions
This Guarantee does not apply to defects resulting from: improper or inadequate installation, use, or maintenance; actions or
modifications by unauthorized third parties or the end user; accidental or willful damage; or normal wear and tear.
Making a Claim
Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period. The end
user must always supply proof of purchase, indicating name and address of the seller, date of purchase, model and serial number,
name and address of the customer, and details of symptoms and configuration at the time of malfunction, including peripherals
and software used. Otherwise, Dell may refuse the guarantee claim. Upon diagnosis of a warranted defect, Dell will make
arrangements and pay for ground freight and insurance to and from Dell’s repair/replacement center. The end user must ensure
that the defective product is available for collection properly packed in original or equally protective packaging together with the
details listed above and the return number provided to the end user by Dell.
Limitation and Statutory Rights
Dell makes no other warranty, guarantee or like statement other than as explicitly stated above, and this Guarantee is given in place
of all other guarantees whatsoever, to the fullest extent permitted by law. In the absence of applicable legislation, this Guarantee
will be the end user’s sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be
liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence, breach of contract, or
howsoever.
This Guarantee does not impair or affect mandatory statutory rights of the end user against and/or any rights resulting from
other contracts concluded by the end user with Dell and/or any other seller.
Dell World Trade LP
One Dell Way, Round Rock, TX 78682, USA
Dell Computadores do Brasil Ltda (CNPJ No. 72.381.189/0001-10)
Avenida Industrial Belgraf, 400
92990-000 - Eldorado do Sul – RS - Brasil
Dell Computer de Chile Ltda
Coyancura 2283, Piso 3- Of.302,
Providencia, Santiago - Chile
Dell Computer de Colombia Corporation
Carrera 7 #115-33 Oficina 603
Bogota, Colombia
Dell Computer de Mexico SA de CV
Paseo de la Reforma 2620 - 11° Piso
Col. Lomas Altas
11950 México, D.F.
Skjema A (bokmål) side 1 av 2.
Dette skema er alene anvendeligt for norske konsumenter
Appendix
121
Angreskjema For Norske Forbrukere
Dette skjemaet er obligatorisk i følge forskrift om angreskjema av 27. februar 2001 fastsatt av Barne- og
familiedepartementet med hjemmel i lov 21.12.2000 nr. 105 om opplysningsplikt og angrerett mv. ved fjernsalg og
salg utenfor fast utsalgssted (angrerettloven) § 10. Skal brukes ved fjernsalg og salg utenfor fast utsalgssted av varer.
Du Har 14 Dagers Ubetinget Angrerett
Etter angrerettloven kan forbrukeren gå fra avtalen uten å oppgi noen grunn innen 14 dager etter at hele varen og
de opplysninger som kreves med hjemmel i angrerettloven kapittel 3 er mottatt på foreskreven måte (se side 2 av
dette skjemaet). Fristen løper uansett ut senest 3 måneder etter at varen er mottatt, eller 1 år dersom opplysninger
om angrerett ikke er gitt.
Melding om bruk av angreretten må gis til selgeren innen fristen, og kan gis på hvilken som helst måte. Du kan
bruke dette skjemaet som skal være utfylt av selgeren som spesifisert nedenfor. Fristen anses overholdt dersom
meldingen er avsendt innen fristens utløp, og du bør sørge for at dette kan dokumenteres.
Skal være utfylt av selgeren:
Selgerens
navn Dell A/S
Selgerens
adresse Amager Strandvej 60-64, 2300 Kjøpenhavn, Danmark
Telefonnr. 23 16 23 57
E-postadresse sales_internet_no@dell.com
Kontrakt/ordre/bestilling nr. Indsæt fra ordrebekreftelse
om vare(r) indsæt fra ordrebekreftelse ❏ Ordrebekreftelse er vedlagt dette skjemaet.
Avtalen ble inngått Indsæt____________ (dato). Skjemaet er levert/sendt ved levering (dato).
Fylles ut av forbrukeren:
OBS! Skjemaet skal ikke sendes til Barne- og familiedepartementet.
Skjemaet er mottatt ____________________ (dato). Jeg benytter meg av angreretten.
Navn ________________________________________________________________________________
Adresse ______________________________________________________________________________
Telefonnr. ______________________________ E-post adresse _________________________________
Dato ____________________ Underskrift __________________________________________________
122
Appendix
Skjema A (bokmål) side 2 av 2.
Angrefristens Utgangspunkt
Opplysningene i henhold til angrerettloven kapittel 3 er mottatt på foreskreven måte når kravene i § 9 jf. § 7 er
oppfylt og dette skjemaet er mottatt ferdig utfylt med de opplysningene selgeren skal fylle ut. Se utdrag fra §§ 9 og
7 nedenfor.
§ 9. Opplysningsplikt ved avtaleinngåelse
§ 7. Opplysningsplikt før avtaleinngåelsen
I forbindelse med inngåelse av en avtale skal forbrukeren
motta følgende opplysninger lesbart og lagret på papir
eller annet varig medium som forbrukeren råder over:
Før det blir inngått en avtale skal forbrukeren motta
opplysninger som forbrukeren har grunn til å regne med å
få, herunder opplysninger som forbrukeren har krav på
etter annen lovgivning.
a) opplysningene som nevnt i § 7 første ledd bokstav a-f
b) vilkårene og framgangsmåten for, samt virkningene av
å benytte angreretten
c) opplysninger om eventuell ettersalgsservice og
gjeldende garantivilkår
d) vilkår for oppsigelse av avtalen dersom den er
tidsubegrenset eller av mer enn ett års varighet
e) bekreftelse av bestillingen.
Ved kjøp av varer skal forbrukeren motta opplysningene
senest ved levering. Ved avtaler om varer som skal leveres
til en annen enn kjøperen, kan det avtales at
opplysningene skal gis først etter levering av varen.
Opplysningene etter bokstav b-eskal uansett gis etter
avtaleinngåelsen, selv om de er gitt på denne måten
tidligere.
Forbrukeren skal i alle fall ha opplysninger om:
a) varens eller tjenestens viktigste egenskaper
b) de totale kostnadene forbrukeren skal betale, inklusive
alle avgifter og leveringskostnader, og spesifikasjon av de
enkelte elementene i totalprisen
c) om forbrukeren har rett til å gå fra avtalen (angrerett)
eller ikke
d) alle vesentlige avtalevilkår, herunder om betaling,
levering eller annen oppfyllelse av avtalen samt om
avtalens varighet når avtalen gjelder løpende ytelser
e) selgerens eller tjenesteyterens navn og adresse
f) tidsrommet tilbudet eller prisen er gyldig i
Oppgjør Og Returkostnader Ved Bruk Av Angreretten
Hvis du benytter deg av angreretten skal du ha tilbake det du har betalt (alle kostnader som faktisk er belastet
kunden, herunder porto, ekspedisjonsgebyr og postoppkravsgebyr), og selgeren skal ha tilbake varen.
Eventuelle kostnader ved retur av varer skal bæres av selgeren dersom avtalen er inngått ved telefonsalg eller salg
utenfor fast utsalgssted (f.eks. dørsalg, gatesalg, messesalg og "homeparties"). Dersom avtalen er inngått ved annet
fjernsalg enn telefonsalg (f.eks. postordresalg, internettsalg og tv-shopping) må du bære returkostnadene selv, med
mindre selgeren har misligholdt avtalen eller selgeren i henhold til avtalen har levert en erstatningsvare, fordi den
bestilte varen ikke var tilgjengelig.
Andre Opplysninger
Du mister ikke angreretten ved å åpne en vareforsendelse, så lenge varen kan leveres tilbake i vesentlig samme
stand og mengde. Angrerettloven griper ikke inn i rettigheter du har etter bl.a. kjøpsloven hvis det skulle oppstå
mangler eller forsinkelser. Dersom du beholder varen, kan du på visse vilkår kreve prisavslag, omlevering (ny vare),
erstatning eller heve kjøpet (få pengene tilbake). Du må da reklamere innen rimelig tid etter at du oppdaget
feilen/mangelen. Har du spørsmål om angrerettloven, kjøpsloven eller andre regler som angår deg som forbruker,
kan du kontakte Forbrukerrådet på tlf. 815 58 200. Internettadresse: http://www.forbrukerportalen.no
Skjemaet kan kopieres.
Appendix
123
Dell™ Printer Consumables Limited Warranties
The following sections describe the limited warranty for printer consumables (ink cartridges, toner cartridges,
photo print packs, and photo paper) for Dell-branded printers, for the U.S., Canada, and Latin America. Refer to
the appropriate limited warranty accordingly.
Consumables Limited Warranty (U.S. and Canada Only)
Dell Inc. warrants to the original purchaser of genuine Dell-branded toner cartridges that they will be free from
defects in material and workmanship for the life of the cartridge and that for genuine Dell-branded ink cartridges,
photo print packs and photo paper, they will be free from defects in material and workmanship for two years
beginning on the date of invoice. If this product proves defective in either material or workmanship, it will be
replaced without charge during the limited warranty period if returned to Dell. You must first call our toll-free
number to get your return authorization. In the U.S., call 1-800-822-8965; in Canada, call 1-800-387-5757. If we
are not able to replace the product because it has been discontinued or is not available, we will either replace it
with a comparable product or reimburse you for the cartridge purchase cost, at Dell’s sole option. This limited
warranty does not apply to ink or toner cartridges that have been refilled or improperly stored or due to problems
resulting from misuse, abuse, accident, neglect, mishandling, incorrect environments, or wear from ordinary use.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL’S
RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO
REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. FOR CANADIAN CUSTOMERS,
EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT, DELL
DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR
OTHERWISE, FOR THE PRODUCT. FOR U.S. CUSTOMERS, ALL EXPRESS AND IMPLIED
WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES
AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
LIMITED IN TIME TO THE TERM OF THIS LIMITED WARRANTY. NO WARRANTIES, WHETHER
EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME
STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES
OR CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION
LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY COVERAGE TERMINATES
IF YOU SELL OR OTHERWISE TRANSFER THIS PRODUCT TO ANOTHER PARTY.
DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED
WARRANTY OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES,
INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU
FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST
SOFTWARE. DELL’S LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE
PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH DELL
IS RESPONSIBLE.
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL,
INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.
Consumables Limited Warranty (Latin America Only)
Dell Inc. warrants to the original purchaser of genuine Dell-branded toner cartridges that the cartridges will be free
from defects resulting from material or manufacturing process for the life of the cartridge. For the original
purchaser of genuine Dell-branded ink cartridges, photo print packs and photo paper, Dell warrants that the
consumables will be free from defects resulting from material or manufacturing process for one year beginning
from the date of delivery.
124
Appendix
If this product presents defects resulting from either material or manufacturing process, it will be replaced without
charge during the limited warranty period if returned to Dell.
In order to obtain the necessary information to enable the replacement, call the appropriate toll-free number. In
Mexico, call 001-877-533-6230; in Puerto Rico, call 1-877-839-5123. In cases in which either the production of the
cartridge has been discontinued or the cartridge is not available, Dell reserves the right, at its sole discretion, to
choose between replacing it by a similar product or reimbursing you for the purchase cost.
This limited warranty does not apply to ink or toner cartridges that have been refilled or to defects resulting from
misuse, abuse, accident, negligence, mishandling, improper storage or exposure to inappropriate environments.
Dell’s liability for the malfunction or defect of hardware after the period of the legal warranty (and specifically the
period of the legal warranty of defective products stated in the consumer protections rules), is limited to either the
substitution of the product or the reimbursement as stated above. This warranty coverage terminates if you sell or
otherwise transfer this product to a third party.
Dell does not accept any additional liability for patrimonial, emotional or any other kind of damage caused to the
consumer and/or to a third party, which exceeds the established liability either in this limited warranty or in legal
rules that may apply.
Dell™ Software License Agreement
This is a legal agreement between you, the user, and Dell Products, L.P (“Dell”). This
agreement covers all software that is distributed with the Dell product, for which there is no
separate license agreement between you and the manufacturer or owner of the software
(collectively the "Software"). By opening or breaking the seal on the Software packet(s),
installing or downloading the Software, or using the Software that has been preloaded or is
embedded in your computer, you agree to be bound by the terms of this agreement. If you
do not agree to these terms, promptly return all Software items (disks, written materials,
and packaging) and delete any preloaded or embedded Software.
You may use one copy of the Software on only one computer at a time. If you have multiple
licenses for the Software, you may use as many copies at any time as you have licenses. "Use"
means loading the Software in temporary memory or permanent storage on the computer.
Installation on a network server solely for distribution to other computers is not "use" if (but
only if) you have a separate license for each computer to which the Software is distributed.
You must ensure that the number of persons using the Software installed on a network
server does not exceed the number of licenses that you have. If the number of users of
Software installed on a network server will exceed the number of licenses, you must
purchase additional licenses until the number of licenses equals the number of users before
allowing additional users to use the Software. If you are a commercial customer of Dell or a
Dell affiliate, you hereby grant Dell, or an agent selected by Dell, the right to perform an
audit of your use of the Software during normal business hours, you agree to cooperate with
Dell in such audit, and you agree to provide Dell with all records reasonably related to your
use of the Software. The audit will be limited to verification of your compliance with the
terms of this agreement.
Appendix
125
The Software is protected by United States copyright laws and international treaties. You may make one
copy of the Software solely for backup or archival purposes or transfer it to a single hard disk provided you
keep the original solely for backup or archival purposes. You may not rent or lease the Software or copy
the written materials accompanying the Software, but you may transfer the Software and all
accompanying materials on a permanent basis if you retain no copies and the recipient agrees to the
terms hereof. Any transfer must include the most recent update and all prior versions. You may not
reverse engineer, decompile or disassemble the Software. If the package accompanying your computer
contains compact discs, 3.5" and/or 5.25" disks, you may use only the disks appropriate for your
computer. You may not use the disks on another computer or network, or loan, rent, lease, or transfer
them to another user except as permitted by this agreement.
Limited Warranty
Dell warrants that the Software disks will be free from defects in materials and workmanship under
normal use for ninety (90) days from the date you receive them. This warranty is limited to you and is
not transferable. Any implied warranties are limited to ninety (90) days from the date you receive the
Software. Some jurisdictions do not allow limits on the duration of an implied warranty, so this
limitation may not apply to you. The entire liability of Dell and its suppliers, and your exclusive remedy,
shall be (a) return of the price paid for the Software or (b) replacement of any disk not meeting this
warranty that is sent with a return authorization number to Dell, at your cost and risk. This limited
warranty is void if any disk damage has resulted from accident, abuse, misapplication, or service or
modification by someone other than Dell. Any replacement disk is warranted for the remaining original
warranty period or thirty (30) days, whichever is longer.
Dell does NOT warrant that the functions of the Software will meet your requirements or that operation
of the Software will be uninterrupted or error free. You assume responsibility for selecting the Software
to achieve your intended results and for the use and results obtained from the Software.
DELL, ON BEHALF OF ITSELF AND ITS SUPPLIERS, DISCLAIMS ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, FOR THE SOFTWARE
AND ALL ACCOMPANYING WRITTEN MATERIALS. This limited warranty gives you specific legal
rights; you may have others, which vary from jurisdiction to jurisdiction.
IN NO EVENT SHALL DELL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES
WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS
PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR OTHER
PECUNIARY LOSS) ARISING OUT OF USE OR INABILITY TO USE THE SOFTWARE, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Because some jurisdictions do not allow an
exclusion or limitation of liability for consequential or incidental damages, the above limitation may not
apply to you.
U.S. Government Restricted Rights
The software and documentation are "commercial items" as that term is defined at 48 C.F.R. 2.101,
consisting of "commercial computer software" and "commercial computer software documentation" as
such terms are used in 48 C.F.R. 12.212. Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1
through 227.7202-4, all U.S. Government end users acquire the software and documentation with only
those rights set forth herein. Contractor/manufacturer is Dell Products, L.P., One Dell Way, Round Rock,
Texas 78682.
126
Appendix
General
This license is effective until terminated. It will terminate upon the conditions set forth above or if you
fail to comply with any of its terms. Upon termination, you agree that the Software and accompanying
materials, and all copies thereof, will be destroyed. This agreement is governed by the laws of the State
of Texas. Each provision of this agreement is severable. If a provision is found to be unenforceable, this
finding does not affect the enforceability of the remaining provisions, terms, or conditions of this
agreement. This agreement is binding on successors and assigns. Dell agrees and you agree to waive, to
the maximum extent permitted by law, any right to a jury trial with respect to the Software or this
agreement. Because this waiver may not be effective in some jurisdictions, this waiver may not apply to
you. You acknowledge that you have read this agreement, that you understand it, that you agree to be
bound by its terms, and that this is the complete and exclusive statement of the agreement between you
and Dell regarding the Software.
Regulatory Notices
Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal leads, that
endangers the functioning of a radio navigation or other safety service or seriously degrades, obstructs, or repeatedly interrupts a
licensed radio communications service. Radio communications services include but are not limited to AM/FM commercial
broadcast, television, cellular services, radar, air-traffic control, pager, and Personal Communication Services (PCS). These licensed
services, along with unintentional radiators such as digital devices, including computers, contribute to the electromagnetic
environment.
Electromagnetic Compatibility (EMC) is the ability of items of electronic equipment to function properly together in the
electronic environment. While this computer has been designed and determined to be compliant with regulatory agency limits for
EMI, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference
with radio communications services, which can be determined by turning the equipment off and on, you are encouraged to try to
correct the interference by one or more of the following measures:
•
Reorient the receiving antenna.
•
Relocate the computer with respect to the receiver.
•
Move the computer away from the receiver.
•
Plug the computer into a different outlet so that the computer and the receiver are on different branch circuits.
If necessary, consult a Dell Technical Support representative or an experienced radio/television technician for additional
suggestions.
Dell™ computers are designed, tested, and classified for their intended electromagnetic environment. These electromagnetic
environment classifications generally refer to the following harmonized definitions:
•
Class A is typically for business or industrial environments.
•
Class B is typically for residential environments.
Information Technology Equipment (ITE), including devices, expansion cards, printers, input/output (I/O) devices, monitors, and
so on, that are integrated into or connected to the computer should match the electromagnetic environment classification of the
computer.
A Notice About Shielded Signal Cables: Use only shielded cables for connecting devices to any Dell device to reduce the
possibility of interference with radio communications services. Using shielded cables ensures that you maintain the appropriate
EMC classification for the intended environment. For parallel printers, a cable is available from Dell. If you prefer, you can
order a cable from Dell on the World Wide Web at accessories.us.dell.com/sna/category.asp?category_id=4117.
Most Dell computers are classified for Class B environments. However, the inclusion of certain options can change the rating of
some configurations to Class A. To determine the electromagnetic classification for your computer or device, see the following
sections specific for each regulatory agency. Each section provides country-specific EMC/EMI or product safety information.
Appendix
127
FCC Notices (U.S. Only)
Most Dell computers are classified by the Federal Communications Commission (FCC) as Class B digital devices.
To determine which classification applies to your computer, examine all FCC registration labels located on the
bottom, side, or back panel of your computer, on card-mounting brackets, and on the cards themselves. If any one
of the labels carries a Class A rating, your entire computer is considered to be a Class A digital device. If all labels
carry an FCC Class B rating as distinguished by either an FCC ID number or the FCC logo, (
), your computer
is considered to be a Class B digital device.
Once you have determined your computer’s FCC classification, read the appropriate FCC notice. Note that FCC
regulations provide that changes or modifications not expressly approved by Dell could void your authority to
operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
•
This device may not cause harmful interference.
•
This device must accept any interference received, including interference that may cause undesired
operation.
Class A
This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual,
may cause harmful interference with radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference, in which case you will be required to correct the interference at your own
expense.
Class B
This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the manufacturer’s instruction manual, may cause interference with radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, you are encouraged to try to correct the interference by one or more of the following
measures:
128
Appendix
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and the receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/television technician for help.
FCC Identification Information
The following information is provided on the device or devices covered in this document in compliance with FCC regulations:
•
Model number: Laser Multi-Function Printer 1815n
•
Company name:
Dell Inc.
One Dell Way
Round Rock, Texas 78682 USA
512-338-4400
Modem Regulatory Information
This equipment complies with Part 68 of the FCC Rules. On the bottom of your printer is a label that contains, among other
information, the FCC registration number and ringer equivalence number (REN) for your equipment. If requested, you must
provide this information to the telephone company.
The REN is used to determine the quantity of devices that may be connected to the telephone line. Excessive RENs on the
telephone line may result in the devices not ringing in response to an incoming call. In most areas, the sum of all the RENs on your
telephone line should be less than five to ensure proper service from the telephone company. To be certain of the number of devices
that you may connect to a line, as determined by the total RENs, contact your local telephone company.
The registration jack Universal Service Order Code (USOC) used by this equipment is RJ-11C. An FCC compliant telephone cord
and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or
premises wiring using a compatible modular jack that is Part 68 compliant.
This equipment cannot be used on public coin-phone service provided by the telephone company. Connection to party line service
is subject to state tariffs.
There are no user serviceable parts on the modem contained in your printer.
If your telephone equipment causes harm to the telephone network, the telephone company will notify you in advance that service
may be temporarily discontinued. If advance notice is not practical, the telephone company will notify you as soon as possible. Also,
you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of
this equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary
modifications to maintain uninterrupted service.
If you experience trouble with this telephone equipment, see the section titled "Contacting Dell" to find the appropriate telephone
number for obtaining customer assistance. If the equipment is causing harm to the telephone network, the telephone company
may request that you disconnect the equipment until the problem is resolved.
Fax Branding
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device,
including fax machines, to send any message unless such message clearly contains in a margin at the top or bottom of each
transmitted page or on the first page of the transmission, the date and time it is sent, identification of the business, other entity, or
individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual.
The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance
transmission charges.
IC Notice (Canada Only)
Most Dell devices (and other Dell digital apparatus) are classified by the Industry Canada (IC) Interference-Causing Equipment
Standard #3 (ICES-003) as Class B digital devices. To determine which classification (Class A or B) applies to your device (or other
Dell digital apparatus), examine all registration labels located on the bottom, side, or the back panel of your device (or other digital
apparatus). A statement in the form of "IC Class A ICES-003" or "IC Class B ICES-003" will be located on one of these labels. Note
that Industry Canada regulations provide that changes or modifications not expressly approved by Dell could void your authority to
operate this equipment.
Appendix
129
This Class B (or Class A, if so indicated on the registration label) digital apparatus meets the requirements of the
Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la Classe B (ou Classe A, si ainsi indiqué sur l’étiquette d’enregistration) respecte
toutes les exigences du Reglement sur le Materiel Brouilleur du Canada.
Modem Regulatory Information
The IC label identifies certified equipment. This certification means that the equipment meets telecommunications network
protective, operational, and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements
document(s). The IC label does not guarantee that the equipment will operate to the user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer
should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alteration made
by a user to this equipment, or equipment malfunctions, may give the telephone communications company cause to request the
user to disconnect the equipment.
Users should ensure for their own protection, that the electrical ground connections of the power utility, telephone lines, and
internal metallic water-pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
NOTICE: Users should not attempt to make such connections themselves. Contact the appropriate electric inspection
authority, or electrician, as appropriate.
NOTE: The REN assigned to each terminal device provides an indication of the maximum number of terminals
allowed to be connected to a telephone interface. The termination on an interface may consist of any combination
of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed the number
five.
The REN for the internal modem as stated on the IC regulatory label located on the bottom of the device is 0.6 B.
The following information is provided in compliance with IC regulations:
Dell Inc.
One Dell Way
Round Rock, TX 78682 USA
512-338-4400
CE Notice (European Union)
Marking by the symbol
indicates compliance of this Dell device to the EMC Directive and the Low Voltage Directive of the
European Union. Such marking is indicative that this Dell system meets the following technical standards:
•
EN 55022 — "Information Technology Equipment — Radio Disturbance Characteristics — Limits and Methods of
Measurement."
•
EN 55024 — "Information Technology Equipment - Immunity Characteristics - Limits and Methods of Measurement."
•
EN 61000-3-2 — "Electromagnetic Compatibility (EMC) - Part 3: Limits - Section 2: Limits for Harmonic Current
Emissions (Equipment Input Current Up to and Including 16 A Per Phase)."
•
EN 61000-3-3 — "Electromagnetic Compatibility (EMC) - Part 3: Limits - Section 3: Limitation of Voltage Fluctuations
and Flicker in Low-Voltage Supply Systems for Equipment With Rated Current Up to and Including 16 A."
•
EN 60950 — "Safety of Information Technology Equipment."
•
Class A is for typical commercial areas.
•
Class B is for typical domestic areas.
NOTE: EN 55022 emissions requirements provide for two classifications:
130
Appendix
RF INTERFERENCE WARNING: This is a Class A product. In a domestic environment this product may cause radio
frequency (RF) interference, in which case the user may be required to take adequate measures.
This Dell device is classified for use in a typical Class B domestic environment.
A "Declaration of Conformity" in accordance with the preceding directives and standards has been made and is on file at Dell Inc.
Products Europe BV, Limerick, Ireland.
ENERGY STAR® Compliance
Any Dell product bearing the ENERGY STAR® emblem on the product or on a start-up screen is certified to comply with
Environmental Protection Agency (EPA) ENERGY STAR® requirements as configured when shipped by Dell.
The proper operation of the function requires a computer with VESA® DPM™ power management capabilities. When used with a
computer equipped with VESA® DPM™, the monitor is ENERGY STAR®-compliant. As an ENERGY STAR® Partner, Dell Inc.
has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.
ENERGY STAR® Emblem
The EPA's ENERGY STAR® program is a joint effort between the EPA and manufacturers to reduce air
pollution by promoting energy-efficient products.
You can help reduce electricity usage and its side effects by turning off your product when it is not in use for
extended periods of time, particularly at night and on weekends.
Recycling Information
Dell recommends that customers dispose of their used computer hardware, monitors, printers, and other peripherals in an environmentally sound manner. Potential methods include reuse of parts or whole products and recycling of products, components, and/or
materials.
Waste Electrical and Electronic Equipment (WEEE) Directive
In the European Union, this label indicates that this product should not be disposed of with household waste.
It should be deposited at an appropriate facility to enable recovery and recycling. For information on how to
recycle this product responsibly in your country, please visit: www.euro.dell.com/recycling.
Appendix
131
NOM Information (Mexico Only)
The following information is provided on the device(s) described in this document in compliance with
the requirements of the official Mexican standards (NOM):
132
Exporter:
Dell Inc.
One Dell Way
Round Rock, TX 78682
Importer:
Dell Computer de México, S.A. de C.V.
Paseo de la Reforma 2620 - 11° Piso
Col. Lomas Altas
11950 México, D.F.
Ship to:
Dell Computer de México, S.A. de C.V.
al Cuidado de Kuehne & Nagel de México S. de R.L.
Avenida Soles No. 55
Col. Peñon de los Baños
15520 México, D.F.
Model number:
Dell Laser MFP 1815n
Supply voltage:
110-127 VAC
Frequency:
50/60 Hz
Current Consumption:
5.0 A
Output voltage:
24 VDC, 5 VDC
Output current:
2.0 A, 1.0 A
Appendix
Index
size, 50
special features, 52
tray selecting, 53
ADF (Automatic Document
Feeder), loading, 46
ADF rubber pad, replace, 71
answering machine, 69
date and time, setting, 24
canceling
copy, 50
fax, 64
print, 49
changing, display
language, 22
characters, entering, 23
cleaning
drum, 78
exterior, 76
interior, 76
scanner, 77
clearing
document jams, 79
paper jams, 81
computer modem, 70
contacting, Dell, 98
copying, 50
canceling, 52
contrast, 51
default setting, 53
duplex, 53
number of pages, 50
quality, 51
Dell,contacting, 98
DIMM, installing, 91
display language,
changing, 22
document
jam clearing, 79
loading
ADF, 47
scanner glass, 46
group dial, setting, 25
installing
memory, 91
optional tray, 94
software, 30
IP address, assigning, 32
jam, clearing
document, 79
paper, 81
drum, cleaning, 78
faxing, 62
advanced features, 68
canceling, 64
contrast, 62
features, 67
receiving, 64
resolution, 62
sending
automatically, 63
manually, 64
setting system, 65
forwarding faxes to e-mail
address, 65
loading document
ADF, 47
scanner glass, 46
loading, paper
in the bypass tray, 41
in the tray, 38
maintenance, 71
memory, installing, 91
menu functions/menu
tree, 21
133
N
network cable, attaching, 26
replacement parts, 71
uninstalling, software, 34
network configuration page,
printing, 27
report, printing, 68
USB memory key
plugging, 58
scanning, 58
operator panel, 20
option, installing
memory, 91
optional tray, 94
ordering supplies, 3, 73
paper
card stock, 44
custom size, 45
envelope, 44
labels, 44
plain, 44
transparencies, 44
safety information, 17
scanner
cleaning, 77
unlocking, 19
scanning, 54
to an application, 55
to email addresses, 61
to the USB memory key, 58
using network scan, 56
WIA driver, 60
software
installing
local, 30
network, 33
overview, 29
speed dial, setting, 25
paper jam, clearing, 81
supplies, ordering, 73
paper size, setting, 45
support
contacting Dell, 98
paper type, setting, 45, 51
paper, loading
in the bypass tray, 41
in the tray, 38
parts of your printer, 13
pause, inserting, 24
printer ID,setting, 22
printing, 49
time and date
setting, 24
toner cartridge
ordering, 3, 73
replacing, 74
troubleshooting, 79
134

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