Samsung Electronics Co SAM335A ADSL Modem User Manual

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iii

Class B Digital Device or Peripheral

This equipment has been tested and found to comply with the limits for a

Class B digital device, pursuant to Part 15 of the FCC Rules. These limits

are designed to provide reasonable protection against harmful interference

in a residential installation. This equipment generates, uses and can radiate

radio frequency energy and, if not installed and used in accordance with the

instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to

radio or television reception, which can be determined by turning the

equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

!Reorient or relocate the receiving antenna.

!Increase the separation between the equipment and receiver.

!Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

!Consult the dealer or experienced radio TV technician for help.

Changes or modifications not expressly approved by the

manufacturer responsible for compliance could void the user's

authority to operate the equipment.

registered trademarks. All other product names are used for identification

only and may be trademarks and/or registered trademarks of their

respective companies. Product specifications subject to change without

notice.

No part of this publication may be reproduced in any form or by any means

or used to make any derivatives such as translation, transformation, or

adaptation without permission from Samsung Electronics as stipulated by

the United States Copyright Act of 1976.

Limited Warranty

1. What Is Covered And For How Long ? SAMSUNG TELECOMMUNICATIONS AMERICA,

INC.(“SAMSUNG”)warrants to the original purchaser that SAMSUNG’s ADSL Modems are free from defects in

material and workmanship under normal use and service for the period commencing upon the date of purchase

and continuing for the following specified period of time after that date :

AceLinkTM ADSL Modem 2 years

2. What is not covered? This Limited Warranty is conditional upon proper use of the product by the purchaser.

The Limited Warranty does not cover : (a) defects or damage resulting from accident, misuse, abuse, neglect,

unusual physical, electrical or electromechanical stress, modification of any part of the product, or cosmetic

damage; (b) equipment that has the serial number removed or made illegible;(c) all plastic surfaces and other

externally exposed parts that are scratched or damaged due to normal use;(d) malfunctions resulting from the

use of the product in conjunction with accessories, products or ancillary or peripheral equipment not authorized

and approval of by SAMSUNG; (e) defects or damage from improper testing, operation, maintenance, installation,

or adjustment. Please call SAMSUNG’s customer care center at 1-888-987-4357 for updated pricing on non-

warranty repairs.

3. What Are SAMSUNG’s Obligations? During the applicable warranty period, SAMSUNG will repair or replace,

at SAMSUNG’s sole option, without charge to purchaser, any defective component part of the ADSL Modem or

accessory. To obtain service under this Limited Warranty, purchaser must return the product to an authorized

SAMSUNG service facility in an adequate container for shipping, accompanied by purchaser’s sales receipt or

comparable substitute proof of purchase showing the date of purchase, the serial number of the product, and the

sellers name and address. To obtain assistance on where to deliver the ADSL Modem, call SAMSUNG customer

care at 1-888-987-4357. Upon receipt, SAMSUNG will promptly repair or replace the defective product.

SAMSUNG may, at SAMSUNG’s sole option, use rebuilt, reconditioned, or new parts or components when

repairing any product or replace a product with a rebuilt, reconditioned or new product. Repaired products will be

warranted for a period equal to the remainder of the original Limited Warranty on the original product or for 90

days, which ever is longer. All replaced parts, components, boards and equipment shall become the property of

SAMSUNG. If SAMSUNG determines that the product is not covered by this Limited Warranty or that the

product is not defective, the purchaser must pay all parts, shipping, and labor charge for the testing, repair and

return of the product.

4. What Are The Limits On SAMSUNG’s Liability? THE WARRANTIES GIVEN IN THIS WARRANTY ARE

LIMITED TO THE DURATION OF THIS LIMITED WARRANTY SET OUT ABOVE. EXCECT TO THE

EXTENT PROHIBITED BY APPLICABLE LAW, SAMSUNG SHALL NOT BE LIABLE FOR ANY SPECIAL,

INCIDENTAL, CONSEQUENTIAL, INDIRECT OR SIMILAR DAMAGES, LOSS OF PROFITS, DAMAGES

TO PURCHASER PROPERTY, OR INJURY TO PURCHASER OR OTHERS ARISING OUT OF THE USE,

MISUSE OR INABILITY TO USE ANY SAMSUNG ADSL MODEM, BREACH OF WARRANTY, BREACH OF

CONTRACT, OR NEGLIGENCE, INCLUDING BUT NOT LIMITED TO SAMSUNG’S OWN NEGLIGENCE,

EVEN IF SAMSUNG OR ITS AGENT HAS BEEN ADVISED OF SUCH DAMAGES, OR FOR ANY CLAIM

BROUGHT AGAINST PURCHASER BY ANY OTHER PARTY.

THIS LIMITED WARRANTY IS THE COMPLETE WARRANTY FOR SAMSUNG’S ADSL MODEM, AND

SAMSUNG HEREBY DISCLAIMS ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, IMCLUDING ANY

IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS

LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER

OF THIS PRODUCT AND STATES PURCHASER’S EXCLUSIVE REMEDY. IF ANY PORTION OF THIS

WARRANTY IS ILLEGAL OR UNENFORCEABLE BY REASON OF ANY LAY, SUCH PARTIAL ILLEGALITY

OR UNENFORCEABILITY SHALL NOT AFFECT THE ENFORCEABILITY OF THE REMAINDER OF THIS

LIMITED WARRANTY WHICH PURCHASER ACKNOWLEDGES IS AND ALWAYS WILL BE

CONSTRUCTED TO BE LIMITED BY ITS TERMS OR AS LIMITED AS THE LAW PERMITS.

The Limited Warranty allocates the risk of product failure between purchaser and SAMSUNG, and SAMSUNG’s

product pricing reflects this allocation of risk and the limitations of liability contained in this Limited Warranty.

The agents, employees, distributors, and dealers of SAMSUNG are not authorized to make modifications to this

Limited Warranty, or make additional warranties binding on SAMSUNG. Accordingly, additional statements such

as dealer advertising or presentation, whether oral or written, do not constitute warranties by SAMSUNG and

should not be relied upon. 5.

5. How Does State Law Apply To This Warranty? SOME STATES DO NOT ALLOW THE EXCLUSION OR

LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR HOW LONG AN IMPLIED

WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU IN

THEIR ENTIRETY.

The Limited Warranty gives you specific legal rights. You may also have other rights that vary

from one jurisdiction to another.

SAMSUNG Telecommunications America, Inc.

1601 East Plano Parkway Suite 150

Plano, TX 75074

Tel : 1-888-987-HELP(4357)

Fax : 1-972-761-7501

The software provided with this product is not covered under the hardware warranty described above. See

Minimum End-User Software License Terms which was shipped with the product for details on the software

warranty.

vii

Intellectual Property

All Intellectual Property, as defined below, owned by or which is otherwise

the property of Samsung or its suppliers relating to the AceLink™,

including but not limited to, accessories, parts or software relating thereto

(the ADSL Modem System), is proprietary to federal laws and state laws,

and international treaty provisions. Intellectual Property includes, but is

not limited to, inventions (patentable or unpatentable), patents, trade

secrets, copyrights, software, computer programs, and related

documentation and other works of authorship.

You may not infringe or otherwise violate the rights secured by the

Intellectual Property. Moreover, you agree you will not (and will not

attempt to) modify, prepare derivative works of, reverse engineer,

decompile, disassemble, or otherwise attempt to create source code from

the software.

No title to or ownership in the Intellectual Property is transferred to you.

All applicable rights of the Intellectual Property shall remain with Samsung

and its suppliers.

reproduction in whole or in part allowed prior written approval.

viii

Before Starting

This manual is for AceLink ADSL modem users. This book includes from

the introduction to installation, and problem solutions.

We recommend that the user read this guide carefully before operation of

equipment.

If already familiar with the ADSL modem or similar systems, please read

the notices in the explanations for review.

If you encounter any problems or have any questions, please contact the

service provider.

About Manual

Following contents are described in each chapter of AceLink ADSL modem

manual.

Chapter 1 ‘Introduction’ describes the main functions of the AceLink

ADSL modem, as well as its applications, hardware structure,

and specifications

Chapter 2 ‘AceLink ADSL Modem Setup’ examines what the user

must know before installation, and describes the AceLink

ADSL modem setting environment and installation.

Appendix A ‘Troubleshooting’ describes major problems in using the

AceLink ADSL modem, and solutions.

Appendix B ‘Cable Specifications’ describes every sort of cable

specification that is needed for installation of AceLink ADSL

modem.

Appendix C ‘Description of Terms’ explains terminology that you need

to know during the use of AceLink ADSL modem.

Contents(수정)

Chapter 1 Introduction ................................. 1-1~1-8

Introduction to AceLink ADSL modem ............................1-2

Name and Function of each part.......................................1-3

Front View...........................................................................1-3

Rear View............................................................................1-4

AceLink ADSL modem specifications...............................1-5

Hardware Features..............................................................1-5

Software Specifications

.........................................................1-8

Chapter 2 AceLink ADSL Modem Setup....... 2-1~2-16

Before Installation .............................................................2-2

Safety Check.......................................................................2-2

Service Environment Check..............................................2-3

Preparing cables..................................................................2-4

Modem Setting Environment.............................................2-6

Checking the Contents.......................................................2-7

Modem Setup .....................................................................2-8

1. Drawing the Network Configuration..............................2-9

2. Assembling the supporter............................................2-10

3. Power Disconnection....................................................2-12

4. Connecting Ethernet Cables........................................2-12

5. POTS Micro-filter Connection.....................................2-14

6. Power Connection.........................................................2-16

7. Checking all the Connections.......................................2-17

Appendix A Troubleshooting.......................A-1~A-3

Points You Must Know before Inquiring at the Place

Where You Purchased ..................................................... A-1

Troubleshooting - Problems and Solution ........................ A-2

Appendix B Cable Specifications.................. B-1~B-3

Twisted pair Category-3,4,5 Straight-through

Ethernet Cable.................................................................B-1

Telephone Cable (RJ-11)....................................................B-3

Appendix C Description of Terms.................C-1~C-5

Figure Contents(수정)

Figure 1-1 Front view of AceLink ADSL modem......................................1-3

Figure 1-2 Rear view of AceLink ADSL modem........................................1-4

Figure 2-1 RJ-11 telephone cable................................................................2-4

Figure 2-2 RJ-45 UTP Ethernet Cable .......................................................2-5

Figure 2-3 AceLink modem package ..........................................................2-7

Figure 2-4 Example of network configuration............................................2-9

Figure 2-5 Fixing the protrusion on the front to the groove of the

stand holder.............................................................................2-10

Figure 2-6 Press the stand holer to the AceLink ADSL modem.............2-10

Figure 2-7 AceLink ADSL modem with stand holder..............................2-11

Figure 2-8 Ethernet Cable Connection.....................................................2-12

Figure 2-9 POTS micro-filter connection.................................................2-14

Figure 2-10 Power adapter connection.....................................................2-16

Figure B-1 Twisted pair Category-3,4,5 Straight-through cable.............. B-1

Figure B-2 Twisted pair Category-3,4,5 Straight-through cable

connector signal.......................................................................B-2

Figure B-3 Pin connection of Twisted pair Category-3,4,5

Straight-through cable connector............................................ B-2

Figure B-4 RJ-11 telephone cable.............................................................. B-3

xii

Table Contents(수정)

Table 1-1 AceLink ADSL modem's LED functions....................................1-3

Table 1-2 AceLink ADSL modem's port functions.....................................1-4

Table 1-3 Hardware specifications of AceLink ADSL modem...................1-5

Table 1-4 DMT specifications of AceLink ADSL modem..........................1-6

Table 1-5 Specifications of external connector of

AceLink ADSL modem...............................................................1-7

Table 1-6 Specifications of external connector of

AceLink ADSL modem...............................................................1-7

Table 1-7 Specifications of AceLink ADSL modem software....................1-8

Table 2-1 Cables used by AceLink ADSL modem .....................................2-4

Table B-1 Pin connection of RJ-11 telephone cable connector................. B-3

1-1

Chapter 1 Introduction

This chapter describes the main functions of the AceLink ADSL modem,

as well as its applications, hardware structure, and specifications.

!Introduction to the AceLink ADSL modem

!Name and function of each component

!AceLink ADSL modem specifications

1-2 Chapter 1

Introduction

Introduction to AceLink ADSL modem

It is possible to access the Internet and other multimedia service networks

through an existing telephone line (PSTN) using AceLink ADSL modem.

Unlike previous dial-up modems, AceLink ADSL modems provide the

fastest speed available as well as allow use of the telephone at the same

time.

Characteristics of AceLink ADSL modem;

Various Applications

Some of the applications of AceLink ADSL modem include Internet access,

chatting (real-time communication), file transfers, and data

download/upload.

Inexpensive Price

AceLink ADSL modem uses a pre-existing phone line (PSTN) instead of

using a separate cable, which needs a great amount of money and time to

install.

Reliable Network Connection

AceLink ADSL modem operates in connection with the master system in

the local telephone office letting the telephone office manage all of the

networking services.

Easy Installation

AceLink ADSL modem is easy install so that a popular user can easily

connect to ISP(Internet Service Provider) and receive the internet service.

Web-based Management

AceLink ADSL modem provides a web environment management function.

Whereby, the user can monitor the modem’s state and change the settings

easily.

1-3

Name and Function of each part

Front View

Figure 1-1 Front view of AceLink ADSL modem

Numbe

Label Color Function

❶PWR Green On, while AC power is provided.

❷DSL Green

This LED turns on while connecting with

ADSL main system of telephone office and

blinks with amber color while sending or

receiving data with CO.

❸LAN Green On, while connected to PC.

❹ACT Green Flashing, when sending/receiving data through

PC.

Table 1-1 AceLink ADSL modem's LED functions

1-4 Chapter 1

Introduction

Rear View

Figure 1-2 Rear view of AceLink ADSL modem

Number Label Port Function

❶Line ADSL line

port

Connect RJ-11 telephone line from the

telephone socket on the wall. This port is

used to send/receive ADSL data.

❷Phone Telephone

port Connected to ordinary telephone through

micro-filter.

❸10Base-T Ethernet

port

Connect to PC’s network adapter by using

UTP. Category-3,4,5 Straight-through cable.

Provide up to 10Mbps speed.

❹DC 5V Power

input port A jack to connect Input power (AC 110V, DC

5V adapter) to ADSL modem.

❺On / Off Power

Switch A power switch of AceLink ADSL Modem.

Table 1-2 AceLink ADSL modem's port functions

1-5

AceLink ADSL modem specifications

Hardware Features

Category Specification

Power Supply

of Main Board

! Input Power : DC 5V (5V/1.5A)

! Voltage usable : 3.3V and 12V

! Power consumed : 4.5Watts (Max)

Power Supply

Adapter

! Rated Input : AC 110V, 60Hz

! Rated Output : DC +5.0V 1.5A

User Interface

! ADSL Interface(RJ-11) : ADSL Line

! Telephone Interface(RJ-11) : Telephone Line

! Ethernet Interface(RJ-45) : Connection to 10Mbps

Ethernet Port (Straight-through)

LED

! PWR : A green light is on during normal operation of

the modem.

! DSL : On, while connected to telephone office’s ADSL

master system.

! LAN : A green light is on when it is linked to Ethernet

port of PC.

! ACT : A green light is on during transmitting/receiving

of data with PC.

Package

! Package Material : Plastic

! Dimension : 38(width) x 178(length) x 153(height) mm

! Weight : 1 Kg (modem, power supply device and cables

are included)

! Installation : Vertical installation is available (an

installation rack is provided).

Table 1-3 Hardware specifications of AceLink ADSL modem

1-6 Chapter 1

Introduction

DMT Specifications

Category Down Stream Up stream Remarks

Max Data

Rate 8Mbps 800Kbps

AeLink ADSL

modem's speed can

vary depending on

length and

characterics of the

line between

DSLAM and

modem.

ADSL

OverHead 96Kbps 32Kbps Frame Mode 3

Bandwidth 0.11Mhz ~ 1.1Mhz 30Khz ~ 110Khz

TX Power 20dBm 12dBm

Bin Width 4.3125Khz T1.413 standard

(+/-50ppm)

Max Sym/bin 16 Bit

Latency Fast channel : < 2ms, Interleaved <

20ms

Applied

Standard ANSI/T1.413, ITU-T/G.992.1, ITU-

T/G.992.2

Table 1-4 DMT specifications of AceLink ADSL modem

1-7

External Connector Specifications

Type Options Remarks

RJ-45 Ethernet ! Internet access available by

connecting to external PC

RJ-11 ADSL Line ! Connected to external ADSL line

RJ-11 Telephone

Line

! Telephone access available through

external micro-filter

Power Jack ! AC/DC converter 5V adapter

Power Switch ! Power On/Off switch

Table 1-5 Specifications of external connector of AceLink ADSL modem

Other Specifications

Content Item Remarks

Working Temp. 0 ~ 45℃

Telephone

Service Linked to telephone using external

micro-filter

Foreign Standard Form approval(EMI CLASS B)

U.S. FCC Part 15 & 68

Table 1-6 Specifications of external connector of AceLink ADSL modem

1-8 Chapter 1

Introduction

Software Specifications

Category Specification Remarks

Access Mode ! PPPoE mode

(RFC 1516-PPP Over Ethernet)

Management

Function

! CLI (Command Line Interpreter)

! Telnet

! SNMP agent

! Setup of web environment

! Software upgrade

! Traffic statistics monitoring

Table 1-7 Specifications of AceLink ADSL modem software

AceLink ADSL modem's speed can vary depending on length

and characterics of the line between DSLAM and modem.

Home Telephone Office

PC ADSL Modem

DSLAM

Modem-DSLAM

Internet

2-1

Chapter 2 AceLink ADSL Modem Setup

This chapter introduces the environment where AceLink ADSL modem

can be installed and explains how to install this product and link it to a

network.

This chapter consists of the following contents.

!Before installation

!Checking the Contents

!Modem Setup

2-2 Chapter 2

AceLink ADSL Modem Setup

Before Installation

This chapter examines what the user must know before installation.

Before installation of your ADSL modem follow the directions described in

this chapter.

Safety Check

Before proceeding with the installation of the AceLink ADSL modem, user

must check the following categories.

Electricity Safety check

!The user should not remove or open the product’s cover, it is especially

dangerous when the power is on.

!Check and make sure if there are any flammable, electric conducting

objects around the modem. Make sure that there are no wet objects

around. And check if the cable is not worn out and other electrical

devices around the modem are properly grounded.

Location check

!Electrical products tend to generate heat during operation. It is possible

that if the environment does not provide enough ventilation it would

result in improper function of the modem. Make sure that the modem is

exposed to circulating air.

!Check if the power is properly provided. If it happens to cause sparks or

noise, be sure to install a voltage regulator.

2-3

Service Environment Check

Check the followings before installing your AceLink ADSL modem.

Telephone network service

The AceLink ADSL modem should be installed where telephone

network service is available.

If there is no telephone line available in your area, be sure to report to the

local telephone office to construct a telephone line.

The telephone network service must support ADSL modem

connection.

Some of the telephone network services will support ADSL applications.

Check with your local telephone office for subscription of ADSL.

PC Specification Check

In order to use AceLink ADSL modem by connecting to a PC, a LAN card

(10Base-T or 10/100Base-T network adapter) must be installed in your PC.

You can purchase the LAN card at any PC shop.

2-4 Chapter 2

AceLink ADSL Modem Setup

Preparing cables

You must have all cables ready before connecting to the network. The

following cables are needed to connect the AceLink ADSL modem to the

network.

Port Required cable

ADSL/Telephone line port

(Line, Phone) RJ-11 cables.

Ethernet port (10BASE-T) RJ-45 UTP Category-3,4,5 Straight-

through cable.

Table 2-1 Cables used by AceLink ADSL modem

More detailed specification of each cable is described in

Appendix C "Cable Specifications".

RJ-11 cable

One end of the RJ-11 cable is connected to telephone line port (Phone) in

the back of the AceLink ADSL modem, and the other is connected to the

POTS micro-filter (LINE) which is provided separately. The specification of

RJ-11 cable should be 26AWG or higher.

Figure 2-1 RJ-11 telephone cable

2-5

RJ-45 UTP Ethernet cable

Connect one end of the RJ-45 UTP Ethernet cable to the Ethernet port

(10BASE-T) which is at the rear plane of AceLink ADSL modem and

connect the other end to the LAN card of the PC.

Figure 2-2 RJ-45 UTP Ethernet Cable

Cables may look alike, however they could be different, for

example they could have different inner pins. Therefore, in

order not to use them with other cables, it is recommended to

label each cable.

2-6 Chapter 2

AceLink ADSL Modem Setup

Modem Setting Environment

For safe installation, let’s examine the AceLink ADSL modem setting

environment.

The AceLink ADSL modem should be kept at moderate temperature and

humidity.

The recommended environment is as follows:

! Temperature : 0 ~ 45℃

! Relative humidity : 10 ~ 90% (uncondensed)

! Power : 4.5 Watts (maximum)

! Input power : AC 110V, DC 5V

! Frequency : 60Hz

The voltage variation of the power input during operation

should be within 5% of regulatory voltage. The electrical outlet

should be grounded. Also, the AceLink ADSL modem's power

connecter should not be used on the same outlet where a hair

dryer, iron or refrigerator is connected. To provide a stable

power supply, an AVR (Automatic Voltage Regulator) is

recommended to be used.

2-7

Checking the Contents

After purchasing your AceLink ADSL modem package, open the box and

check if all the following contents are included.

Figure 2-3 AceLink modem package

A POTS micro-filter is needed to use the ordinary telephone

service and ADSL data service at the same time. You need to

prepare a POTS micro-filter for each telephone used in your

home. Ask your AceLink ADSL modem provider about

purchasing additional POTS micro-filters.

ceLink ADSL Modem

POTS Micro-filter

User Guide

RJ-11 Telephone Cable

Y Jack

RJ-45 UTP Ethernet Cable

Power Adapter

2-8 Chapter 2

AceLink ADSL Modem Setup

Modem Setup

We will go over how to configure your AceLink ADSL modem.

Configuration procedures are as follows :

1. Drawing the network configuration

2. Assembling the supporter

3. Power disconnection

4. Ethernet Cable connection

5. POTS micro-filter connection

6. Power connection

7. Checking all the connections

Each step is described in detail below.

2-9

1. Drawing the Network Configuration

First, it is better to draw a network configuration for the AceLink ADSL

modem. You must consider the following matters when drawing a network

configuration.

!What will the AceLink ADSL modem are used for?

!Are you going to use the AceLink ADSL modem and telephone at the

same time?

!Have you prepared all the necessary equipment such as PC, POTS

micro-filter, telephone, and network cable?

The diagram below is an example configuration of an AceLink modem to

PC, POTS micro-filter and telephone. Draw your own configuration in

reference with this diagram.

Figure 2-4 Example of network configuration

Internet

PSTN

Telephone #2

POTS Micro-filter #1

Route

LINE

10Base-T

DSL modem

Telephone #1

Switch System

AceLink ADSL system

(DSLAM)

Subscriber's home telephone network

AC 110V

2-10 Chapter 2

AceLink ADSL Modem Setup

Fix the narrow grooves into the

protrusion on the backside first.

Protrusion on the back

2. Assembling the supporter

Locate AceLink ADSL modem in a flat surface away from direct sunlight. It

is also necessary to put AceLink ADSL modem in a place close to the cable

outlet or cable splitter for easier connection of cables. Then fix the stand

holder into the AceLink ADSL modem as following:

❶There is a small protrusion at the lower right part on the front side (on

which SAMSUNG logo is printed) of the AceLink ADSL modem. Also,

there is another one at the lower left part on the backside of the

AceLink ADSL modem. First, fix the protrusion on the backside of the

AceLink ADSL modem into the narrow groove of the stand holder.

Figure 2-5 Fixing the protrusion on the front to the groove of the stand holder

❷Next, adjust the middle of the stand holder to the hollow part under the

AceLink ADSL modem. Then, press the middle of the stand holder.

Figure 2-6 Press the stand holer to the AceLink ADSL modem

Press the middle of the stand holder.

2-11

❸The AceLink ADSL modem with stand holder is described below.

Be sure to fix the stand holder into the AceLink ADSL modem

with the proper attention. Failure to fix the stand holder into

the AceLink ADSL modem accurately as is described in this

chapter can break the stand holder.

Figure 2-7 AceLink ADSL modem with stand holder

2-12 Chapter 2

AceLink ADSL Modem Setup

3. Power Disconnection

If power is supplied to the AceLink ADSL modem, be sure to pull out the

power cord from the electrical outlet before connecting the modem to any

other device.

4. RJ-11 Cable Connection

If power is supplied to the AceLink ADSL modem, be sure to pull out the

power cord from the electrical outlet before connecting the modem to any

other device.

4. Connecting Ethernet Cables

Connect one side of the RJ-45 UTP Ethernet cable to the AceLink ADSL

modem’s Ethernet port (Label:10Base-T) and connect the other side to the

network adapter installed in the PC.

Figure 2-8 Ethernet Cable Connection

2-13

In order to connect the AceLink ADSL modem to a PC, the PC

must have a 10Mbps or 10/100 Mbps speed network

adapter. For network adapter installation, refer to the manual

provided with the network adapter.

2-14 Chapter 2

AceLink ADSL Modem Setup

5. POTS Micro-filter Connection

Connect your AceLink ADSL modem to a telephone using a micro-filter by

following the procedures below.

❶Pull out the telephone line currently in use from your wall jack and

connect it to the AceLink ADSL modem’s Line port.

❷With the provided RJ-11 telephone cable, connect one side to the POTS

micro-filter LINE port, the other side to the AceLink ADSL modem’s

Phone port.

❸Connect RJ-11 telephone cable attached to POTS micro-filter to Y-jack

port.

❹Connect RJ-11 telephone cable from Y-jack port to telephone.

❺Reverse-wire remaining Y-jack port.

Figure 2-9 POTS micro-filter connection

Line port

PHONE port

LINE port

Phone port

Reverse Wiring

2-15

If more than two telephones are used, more POTS micro-

filters are needed. Ask your AceLink ADSL modem provider to

purchase additional POTS micro-filters.

If the telephone, used with AceLink ADSL modem, is not

connected through a POTS micro-filter, telephone

conversation quality will go down.

2-16 Chapter 2

AceLink ADSL Modem Setup

6. Power Connection

Connect power adapter to AceLink ADSL modem’s power input port (DC

5V). And then, connect power adapter to electrical outlet.

Figure 2-10 Power adapter connection

Installation of the AceLink ADSL modem has now been completed.

The power adapter used with your ADSL modem must be the

adapter provided with your ADSL modem package.

2-17

7. Checking all the Connections

Use the following method to check all the connections.

Checking ADSL Line connection

If the Line LED blinks and then is keeping up ON within seconds of power

connection, the ADSL line is properly connected.

Checking PC connection

If network adapter’s Link LED and AceLink ADSL modem’s LAN LED are

green, connection between PC and AceLink ADSL modem is properly

established.

Checking telephone line connection

If you hear a normal signal on your telephone, and have clear reception

without ghost voices, the telephone line is properly connected.

The AceLink ADSL modem's power source does not affect the

use of telephone.

A-1

Appendix A Troubleshooting

In appendix A, major problems in using the AceLink ADSL modem, and

solutions thereof will be described. Appendix A covers the following:

!Points you must know before inquiring at the place where you

purchased

!Troubleshooting - Problems and Solutions

Points You Must Know before Inquiring at the

Place Where You Purchased

When a problem, which you cannot solve, occurs during use of the system,

you will inevitably inquire at the place where you purchased it and have

them assist you.

Before you inquire at the place where you purchased the system, prepare a

note including the following product information :

!Product model name (e.g.: External AceLink ADSL Modem - Model

name : SAM-335A)

!Product serial number

!Date when product was purchased

!Memo about the problem

!Memo about what you have sequentially done to solve the problem by

yourself

A-2

ppendix A

Troubleshooting

Troubleshooting - Problems and Solution

Many types of problems are proposed, and problems of each type that may

happen are described in detail with solutions to the problems.

Types of Problem That May Happen

The following types of problems may frequently occur when using the

AceLink ADSL modem.

!Problems related to power

!Problems related to network connection

Problems Related to Power

The following problems related to power may occur.

"Even when the power supply adapter is connected to the system and

the power supply cable connected to the power supply adapter is

coupled to an electrical plug socket, the PWR LED is not lit green.

When this problem occurs, check the following :

#Check that the electrical plug socket is working.

#Remove the jack from the power input port (DC 5V) on the back of

the AceLink ADSL modem. After about 10 seconds, connect the jack

to the port again and restart the AceLink ADSL modem.

If the problem is not solved with the above method, remove the jack from

the power-input port of AceLink ADSL modem and inquire at the place you

purchased the product.

A-3

Problems Related to Network Connection

The following problems related to network connection might occur.

"The modem is not connected to the Internet.

"LAN LED or ACT LED is not light.

When this problem occurs, check the following :

#Check the connection state of the cables connecting the AceLink

ADSL modem, POTS micro-filter and PC.

#Check the state of the network adapter installed in the PC.

#Check the operating state of the PC.

#Check whether an IP address is set to meet the connection service

provided.

If the problem is not solved with the above method, remove the jack from

the power-input port of AceLink ADSL modem and inquire through

ISP(Internet Service Provider) or at the place you purchased the product.

B-1

Appendix B Cable Specifications

Appendix B explains the specifications of the cables connected to each port

of AceLink ADSL modem, every connector signal, and pin connection.

!Ethernet Cable

!Telephone (RJ-11) Cable

Twisted pair Category-3,4,5 Straight-through Ethernet Cable

Twisted pair Category-3,4,5 Straight-through Ethernet is needed for

connecting AceLink ADSL modem to the LAN card of a PC.

Make sure to use Category-5 cable in case of connection with

devices using 100Mbps Fast Ethernet.

Cable Diagram

Figure B-1 Twisted pair Category-3,4,5 Straight-through cable

B-2

ppendix B

Cable Specifications

Connector Signal

ADSL Modem PC

Figure B-2 Twisted pair Category-3,4,5 Straight-through cable connector signal

Pin Connection

< Pin constitution > < Actual pin connection >

Figure B-3 Pin connection of Twisted pair Category-3,4,5 Straight-through cable connector

B-3

Telephone Cable (RJ-11)

We will examine the RJ-ll telephone cable connector that is used as a

connector between AceLink ADSL modem and a telephone line. The

specification of RJ-11 cable should be 26AWG or higher.

Connect one end (RJ-11 jack) of the telephone cable to the telephone port

at the back of the modem and the other end (RJ-11 jack) to the RJ-11

connector of the POTS micro-filter.

Cable Diagram

Figure B-4 RJ-11 telephone cable

Pin Connection

RJ-11 RJ-11

1NC1NC

2 (A)Tip 2 (A)Tip

3 (B)Ring 3 (B)Ring

4NC4NC

Table B-1 Pin connection of RJ-11 telephone cable connector

C-1

Appendix C Description of Terms

10BASE-T

An Ethernet interface having a bandwidth, which provides a transmission

rate, that may go up to 10 Mbps using a Category 5 cable.

ATU-C (ADSL Transceiver-Central Office)

A central unit managed by an ISP(Internet Service Provider) for

connection of ADSL subscriber lines.

ATU-R (ADSL Transceiver -Remote Terminal)

A subscriber terminal which is connected to ATU-C through a telephone

line, which processes ADSL service.

ADSL (Asymmetric Digital Subscriber Line)

A device providing a high-speed data interface to the Internet, and other

services, through a telephone network. This does not influence existing

telephone service. Data downloading rate can vary depending on

transmission distance, ATU-C, and subscribing services. Data downloading

rate is from 640Kbps to 8Mbps, and uploading rate is from 16Kbps to

800Kbps.

ATM (Asynchronous Transfer Mode)

One of the communications transfer modes. A control mode in which a

series of terminals can simultaneously send data while a terminal is

sending data, thereby allowing a series of terminals to share a single

transmission line for communication.

C-2

ppendix C

Description of Terms

Bridge

A functional unit interconnecting two or more local area networks (LANs)

that uses the same link protocol. The bridge not only transmits but also

filters packets. The bridge usually operates on a Data Link Layer when it

transmits packets.

DMT (Discrete Multi-Tone)

A modulation technique of segmenting and transmitting a large amount of

data by way of Multi-carrier, in which a carrier frequency band is

multiplexed, thereby realizing optimal performance on a Loop.

Ethernet

A representative method of interconnecting LANs was using a

transmission cable of 10BASE standard. Three companies, i.e., Xerox, Intel

and DEC develop this method, in cooperation. Its transmission rate is

about 10 Mbps, and employs a CSMA/CD access method in which a node

monitors signals over a transmission line and sends data after confirming

that the other nodes do not send signals.

Hub

A communications interface used for interconnecting a series of devices on

a network. This retransmits a signal, which is received from a device, or

segments a received signal and transmits the segmented signal.

FTP (File Transfer Protocol)

A protocol for transferring files from one host to another or from a host to a

personal computer over a network.

C-3

Gopher

An interface that has been used as the easiest interface before the WWW

service was developed. The gopher constructs a menu by classifying the

contents of information by topic or type, thereby allowing even people,

whom is not familiar with the Internet, to easily search information. In

addition, other functions of the Internet such as remote access, file transfer,

news, etc. can be performed in the gopher menu. A series of gopher

servers are interconnected so that a user can search for desired

information moving from one gopher server to another.

IP (Internet Protocol) Address

An address of a host or a device on the Internet. It is composed of 4 bytes.

Each byte is divided by a period. An IP address is assigned by IANA

(Internet Assigned Numbers Authority) to avoid duplication.

PPPoA (Point-to-Point Protocol)

The standard protocol for providing the serial interface between nodes, e.g.,

between a PC and a RAS or between routers, on the Internet. PPPoA

provides an Internet access rate, and is widely used substituting for a SLIP

(Serial Line Internet Protocol) which is a previously used serial interface

protocol. PPPoA is designed to transmit various network protocols

including IPX. PPPoA performs various and useful functions including

negotiation of a receiving maximum packet size over a serial line.

POTS (Plane Old Telephone Service) Micro filter

A POTS micro filter separate a voice signal from a data signals not to

influence an existing telephone service. By separating PSTN using a POTS

micro filter, network service such as Internet and telephone service can be

simultaneously used.

C-4

ppendix C

Description of Terms

Switch

A network device for filtering and transmitting frames based on the

destination address of a frame. A switch operates at the Data Link Layer of

the OSI-RM.

TCP/IP (Transmission Control Protocol/Internet Protocol)

One of the network protocols that are frequently used in a LAN. When data

is transferred through a network, data is segmented into a series of packets

before transmission. IP moves a data packet from one place to another, and

TCP manages the flow of data and checks whether data is correct.

Telnet

One of the Internets services, which is used for connecting to another

computer on the Internet. Telnet is used for remote control of a computer.

When a user accesses another computer, a user ID and a password are

requested for using the computer. Telnet is used for connecting to

domestic communications on the Internet. Accordingly, a user having a

domestic communications ID can immediately connect to a domestic

communications network through ‘Telnet’.

PSTN (Public Switched Telephone Network)

A switching connection type provided by an ISP and a public

communications network premising the use by many and unspecified

persons. It was originally used for the telephone, but it is also used for

communication among facsimiles and computers as more advanced

communications equipment are developed. It is also referred to as POTS.

POTS (Plain Old Telephone Service)

A telephone network which does not provide additional services.

C-5

Router

A hardware and software unit for allowing a user on one network to

communicate with another network by interconnecting two or more

networks. A router transmits packets. In addition, a router converts an

address between networks at the Network Layer of OSI-RM, and also

appropriately converts a protocol.

WWW (World Wide Web)

A latest multimedia service among many Internet services. Unlike

Internet services performing transmission based on letters, WWW enables

photographs, graphics, voice and motion diagrams to be transmitted and

searched in a convenient hypertext format. With the advent of this

convenient and easy service, WWW enables even elementary school

students to easily access the Internet, which has been exclusively enjoyed

by only a few professionals. WWW is referred to as W3 or Web as an

abbreviation.

NOTICE

! Samsung Electronics Co., Ltd. reserves the copyrights of this

book.

! This book or portions thereof may not be reproduced or

transmitted by any means, electronic, mechanical, or recording,

without the permission of the Samsung Electronics Co., Ltd.

! The content of this book may be modified due to the improvement

of functions of the product, etc.

is the registered trademark of Samsung.

AceLink ADSL modem is the registered trademark of Samsung Electronics.

The pertinent company reserves all the other registered trademarks that

have been mentioned in this book.

Samsung Electronics Co SAM335A ADSL Modem User Manual

Samsung Electronics Co Ltd ADSL Modem Users Manual

Users Manual

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