Samsung Electronics Co SLM4025DW Mono Laser Printer User Manual MagpieN english

Samsung Electronics Co Ltd Mono Laser Printer MagpieN english

Contents

Users Manual 2

Basic printing512. Menu Overview and Basic Setup11 Eco printingThe Eco function reduces toner consumption and paper usage. The Eco function allows you to save print resources and lead you to eco-friendly printing.If you press the Eco button from the control panel, Eco mode is enabled. The default setting of Eco mode is double-sided printing (long edge), multiple pages per side (2-up), skip blank pages, and toner save. Some features may not be available depending on the model. •Double-sided printing (long edge) feature is only available for duplex models (see "Variety feature" on page 10).• Depending on the printer driver you use, Skip blank pages may not work properly. If Skip blank pages feature does not work properly, set the feature from the Easy Eco Driver (see "Easy Eco Driver" on page 232). Setting Eco mode on the control panel • For models that do not have the display screen on the control panel, this feature is not applicable.• The settings set from the machine’s driver override the settings on the control panel.• It may be necessary to press OK to navigate to lower-level menus for some models. 1Select (Menu) > System Setup > Eco Setup on the control panel.2 Select the option you want and press OK.•Default Mode: Select this to turn on or off the eco mode.-Off: Set the eco mode off.-On: Set the eco mode on. If you set the eco mode on with a password from the SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco Settings) or 6DPVXQJ(DV\3ULQWHU0DQDJHU(Device Settings > Eco), the On force message appears. You have to enter the password to change the eco mode status. •Change Temp.: Follow the settings from Syncthru™ Web Service or 6DPVXQJ(DV\3ULQWHU0DQDJHU. Before you select this item, you must set the eco function in SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco Settings) or 6DPVXQJ(DV\3ULQWHU0DQDJHU(Device Settings > Eco). -Default Eco: The machine is set to Default Eco mode.-Custom Eco: Change any necessary values.3 Press OK to save the selection.
Basic printing522. Menu Overview and Basic SetupSetting eco mode on the driver To take advantage of the advanced printing features, click Properties or Preferences from the Print window (see "Opening printing preferences" on page 49). Open the Eco tab to set Eco mode. When you see the eco image ( ), that means the eco mode is currently enabled.Eco options•Printer Default: Follows the settings from the machine's control panel.•None: Disables Eco mode.•Eco Printing: Enables eco mode. Activate the various Eco items you want to use.•Password: If the administrator fixed to enable the Eco mode, you have to enter the password to change the status. Password button: You can set from SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco Settings) or 6DPVXQJ(DV\3ULQWHU0DQDJHU(Device Settings > Eco), the password button is activated. To change the print settings, click on this button, enter the password or need to contact the administrator. Result simulatorResult Simulator shows the results of reduced emission of carbon dioxide, used electricity, and the amount of saved paper in accordance with the settings you selected.• The results are calculated on the basis that the total number of printed paper is one hundred without a blank page when the Eco mode is disabled.• Refers to the calculation coefficient about CO2, energy, and paper from IEA, the index of Ministry of Internal Affairs and Communication of Japan and www.remanufacturing.org.uk. Each model has a different index. • The power consumption in printing mode refers to the average printing power consumption of this machine. • The actual amount displayed is only an estimate as the actual amount may differ depending on the operating system used, computing performance, application software, connection method, media type [thickness], media size, job complexity, etc.12 Secure printing •This feature is not supported for M332xND/M382xD.• Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.•You might not be able to print a complex document using the RAM disk. Install an optional memory to print a complex document.
Basic printing532. Menu Overview and Basic SetupWhen you use a printing device in an office, school or other public place, you can protect your personal documents or confidential information by using the secure printing feature.Starting secure printing from the SyncThru™ Web Service1Access a web browser, such as Internet Explorer, from Windows.Enter the machine IP address of your printer (http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go.2 Click Login on the upper right of SyncThru™ Web Service website.3 Settings > Machine Settings > System > Ram Disk.4 Enable Ram Disk. This features may not appear on the display depending on options or models. If so, it is not applicable to your machine. Printing secure documents from the control panel1Select (Menu) > Job Management > Stored Job on the printer’s control panel.2 Select the document to print.3 Enter the password that you set from the printer driver.4 Print or delete the document.
3. MaintenanceThis chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine.• Ordering supplies and accessories 55• Available consumables 56• Available accessories 58• Available maintenance parts 59• Storing the toner cartridge 60• Redistributing toner 62• Replacing the toner cartridge 64• Replacing the imaging unit 68• Installing accessories 71• Monitoring the supplies life 75• Setting the toner/imaging unit low alert 76• Cleaning the machine 77• Tips for moving & storing your machine 82
553. MaintenanceOrdering supplies and accessories Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine. You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service.
563. MaintenanceAvailable consumablesWhen supplies reach the end of their life spans, you can order the followings of consumables for your machine: Depending on the options, percentage of image area and job mode used, the toner cartridge’s lifespan may differ. When purchasing new toner cartridges or other consumables, these must be purchased in the same country as the machine you are using. Otherwise, new toner cartridges or other consumables will be incompatible with your machine due to different configurations of toner cartridges and other consumables according to the specific country conditions. Type Average yieldaa. Declared yield value in accordance with ISO/IEC 19752.Part nameToner cartridgeApprox. 3,000 pages • M3320 M3820 M4020 series: MLT-D203S•M3325 M3825 M4025 series: MLT-D204SApprox. 5,000 pages • M3320 M3820 M4020 series: MLT-D203L•M3325 M3825 M4025 series: MLT-D204LApprox. 10,000 pages • M3820 M4020 series: MLT-D203E•M3825 M4025 series: MLT-D204EApprox. 15,000 pages • M4020 series: MLT-D203U•M4025 series: MLT-D204UImaging UnitApprox. 30,000 pages(based on 3 average letter/A4 size pages for print job)•M3325 M3825 M4025 series: MLT-R204
Available consumables573. Maintenance Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine’s warranty.
583. MaintenanceAvailable accessoriesYou can purchase and install accessories to enhance your machine’s performance and capacity. Some features and optional goods may not be available depending on models or countries (see "Features by models" on page 8). Accessory Function Part nameMemory moduleaa. Not available for M332xND/382xDExtends your machine’s memory capacity. ML-MEM370: 512 MBOptional tray bb. Not available for 382xDIf you are experiencing frequent paper supply problems, you can attach an additional 520c sheet tray.c. Plain paper 80 g/m2 (20 lb bond). • SL-SCF3800d • SL-SCF3805ed. For M3320ND/M3820ND/M3820DW/M4020ND.e. For M3325ND/M3825ND/M3825DW/M4025ND.IEEE 1284B parallel Connectorff. The optional IEEE 1284B parallel connector can be used by plugging in both the USB port and the 5V output port.Allows you to use various interface. • When installing the printer driver with an IEEE1284B parallel connector, the machine might not be found and after installing the printer driver, only basic printing features are available.• If you want to check the machine's status or set the settings, connect the machine to a computer with a USB cable or a network.• If you use the IEEE 1284B parallel connector, you can not use the USB cable. ML-PAR100
593. MaintenanceAvailable maintenance partsTo purchase maintenance parts, contact the source where you bought the machine. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has reached its “Average yield”.Maintenance parts are replaced at specific intervals to avoid print quality and paper feed problems resulting from worn parts, see table below. The purpose of which is to maintain your machine in top working condition. The maintenance parts below should be replaced when the life span of each item has been met.Parts Average yieldaa. It will be affected by the operating system used, computing performance, application software, connecting method, media, media size and job complexity.Tray 1 roller Approx. 90,000 pagesTray 1 retard roller Approx. 60,000 pagesTray 2 roller Approx. 200,000 pagesTray 2 retard roller Approx. 100,000 pagesMP roller Approx. 100,000 pagesMP retard roller Approx. 80,000 pagesFuser unit Approx. 90,000 pages
603. MaintenanceStoring the toner cartridgeToner cartridges contain components that are sensitive to light, temperature and humidity. Samsung suggests users follow these recommendations to ensure optimal performance, highest quality, and longest life from your new Samsung toner cartridge.Store this cartridge in the same environment in which the printer will be used. This should be in controlled temperature and humidity conditions. The toner cartridge should remain in its original and unopened package until installation – if original packaging is not available, cover the top opening of the cartridge with paper and store in a dark cabinet.Opening the cartridge package prior to use dramatically shortens its useful shelf and operating life. Do not store on the floor. If the toner cartridge is removed from the printer, follow the instructions below to store the toner cartridge properly.• Store the cartridge inside the protective bag from the original package. • Store lying flat (not standing on end) with the same side facing up as if it were installed in the machine.• Do not store consumables in any of the following conditions:- Temperature greater than 40°C (104°F).- Humidity range less than 20% or greater than 80%.- An environment with extreme changes in humidity or temperature.- Direct sunlight or room light.- Dusty places.- A car for a long period of time.- An environment where corrosive gases are present.- An environment with salty air.1 Handling instructions• Do not touch the surface of the photoconductive drum in the cartridge.• Do not expose the cartridge to unnecessary vibrations or shock.• Never manually rotate the drum, especially in the reverse direction; this can cause internal damage and toner spillage.2 Toner cartridge usageSamsung Electronics does not recommend or approve the use of non-Samsung brand toner cartridges in your printer including generic, store brand, refilled, or remanufactured toner cartridges. Samsung’s printer warranty does not cover damage to the machine caused by the use of a refilled, remanufactured, or non-Samsung brand toner cartridges.
Storing the toner cartridge613. Maintenance3 Estimated cartridge lifeEstimated cartridge life (the life of the toner cartridge yield) depends on the amount of toner that print jobs require. The actual print yield may vary depending on the print density of the pages you print on, operating environment, percentage of image area, printing interval, media type and/or media size. For example, if you print a lot of graphics, the consumption of the toner is higher and you may need to change the cartridge more often.
623. MaintenanceRedistributing tonerWhen the toner cartridge is near the end of its life:• White streaks or light printing occurs and/or density variation side to side. • The Status LED blinks red. The toner-related message saying that the toner is low may appear on the display.If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner. Check the type of the toner cartridge for your machineG(see "Available consumables" on page 56). Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). • To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary. • Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area. • Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
Redistributing toner633. Maintenance4 M3320/M3820/M4020 series5 M3325/M3825/M4025 series1212
643. MaintenanceReplacing the toner cartridgeA toner cartridge has almost reached its estimated cartridge life:• The status LED and the toner-related message on the display indicate when the toner cartridge should be replaced. • The computer’s Samsung Printing Status Program window appears on the computer telling you when the cartridge is empty (see "Using Samsung Printer Status" on page 240). • Shake the toner cartridge thoroughly, it will increase the initial print quality.• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). • To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary. • Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area. • Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. 6 M3320 M3820 M4020 series Click this link to open an animation about replacing a toner cartridge.
Replacing the toner cartridge653. MaintenanceWhen a toner cartridge has reached the end of life, the machine will stop printing.21
Replacing the toner cartridge663. Maintenance7 M3325 M3825 M4025 series Click this link to open an animation about replacing a toner cartridge.
Replacing the toner cartridge673. Maintenance12
683. MaintenanceReplacing the imaging unitWhen a imaging unit has reached the end of life, the machine will stop printing. • Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
Replacing the imaging unit693. Maintenance8 M3325/M3825/M4025 series Click this link to open an animation about replacing a imaging unit.
Replacing the imaging unit703. Maintenance2112
713. MaintenanceInstalling accessories9 Precautions• Disconnect the power cordNever remove the control board cover while the power is turned on.To avoid the possibility of an electrical shock, always disconnect the power cord when installing or removing ANY internal or external accessories.• Discharge static electricityThe control board and internal accessories (network interface card or memory module) are sensitive to static electricity. Before installing or removing any internal accessories, discharge static electricity from your body by touching something metal, such as the metal back plate on any device plugged into a grounded power source. If you walk around before finishing the installation, repeat this procedure to discharge any static electricity again. When installing accessories, the battery inside the machine is a service component. Do not change it by yourself. There is a risk of an explosion if battery is replaced by an incorrect type. Dispose used batteries according to the instructions. 10 Setting Device OptionsWhen you install the optional devices such as optional tray, memory, etc, this machine automatically detects and sets the optional devices. If you cannot use the optional devices you installed in this driver, you need to set the optional devices in Device Options.1Click the Windows Start menu.• For Windows 8, from the Charms, select Search > Settings.2 For Windows XP/2003, select Printers and Faxes.• For Windows 2008/Vista, select Control Panel > Hardware and Sound > Printers.• For Windows 7, select Control Panel > Hardware and Sound > Devices and Printers.• For Windows 8, search for Devices and Printers.• For Windows Server 2008 R2, select Control Panel > Hardware > Devices and Printers.3 Right-click your machine. 4 For Windows XP/2003/2008/Vista, press Properties.For Windows 7, Windows 8, and Windows Server 2008 R2, from context menus, select the Printer properties.
Installing accessories723. Maintenance If Printer properties item has ൘ mark, you can select other printer drivers connected with selected printer. 5 Select Device Options or Device Settings. The Properties window may differ depending on the driver or operating system you are using. 6 Select the appropriate option. Some menus may not appear in the display depending on options or models. if so, it is not applicable to your machine. •Tray Options: Select the optional tray you installed. You can select the tray. •Storage Options: Select the optional memory you installed. If this feature is checked, you can select the Print Mode.•Printer Configuration: Select the printer language for the print job. •Administrator Settings: You can select the Printer Status and EMF Spooling.•Admin Job Accounting: Allows you to associate user and account identification information with each document you print.-User permission: If you check this option, only users with user permission can start a print job.-Group permission: If you check this option, only groups with group permission can start a print job. If you want to encrypt job accounting password, check Job Accounting Password Encryption. •Custom Paper Size Settings: You can specify custom paper size.7 Click OK until you exit the Properties or Printer properties window.
Installing accessories733. Maintenance11 Upgrading a memory moduleYour machine has a dual in-line memory module (DIMM). Use this memory module slot to install additional memory. We recommend the use of only genuine Samsung DIMM's. You may void your warranty if it is determined that your machine problem is being caused by third party DIMM's.The order information is provided for optional accessories (see "Available accessories" on page 58). • After installing the optional memory, you can use the advanced printing features, such as proofing a job and specifying of printing a secure print job in the printer properties window. You can control the active job queue and file policy in Job Management menu (see "Using optional device features" on page 226).• Not supported for M332xND/M3825D. 1221
Installing accessories743. Maintenance2121
753. MaintenanceMonitoring the supplies lifeIf you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary. •For models that do not support the display screen: In ready mode, press and hold (Cancel) button for about 6 seconds, then release. A supplied Information report prints out.• It may be necessary to press OK to navigate to lower-level menus for some models. 1Select (Menu) > System Setup > Maintenance > Supplies Life on the control panel.2 Select the option you want and press OK.3 Press (Cancel) to return to ready mode.
763. MaintenanceSetting the toner/imaging unit low alertIf the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears. For models that do not support the display screen on the control panel, you can set the machine’s settings by using the Device Settings in 6DPVXQJ(DV\3ULQWHU0DQDJHUprogram.• For Windows and Mac users, you set from Samsung Easy Printer Manager! (Switch to advanced mode)!Device Settings, see "Device Settings" on page 239. 1Select (Menu) > System Setup > Maintenance > TonerLow Alert or ImgU.Low Alert on the control panel.2 Select the option you want.3 Press OK to save the selection.
773. MaintenanceCleaning the machineIf printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet. • If your machine or the surrounding area is contaminated with toner, we recommend you use a cloth or tissue dampened with water to clean it. If you use a vacuum cleaner, toner blows in the air and might be harmful to you. 12 Cleaning the outsideClean the machine cabinet with a soft, lint-free cloth. Dampen the cloth slightly with water, but be careful not to let any water drip onto or into the machine.
Cleaning the machine783. Maintenance13 Cleaning the insideDuring the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. • To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary. • Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area. • Use a dry lint free cloth when cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such as benzene or thinner. Printing quality problems can occur and cause damage to the machine. • Use a dry lint-free cloth to clean the machine.• Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine.• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20).
Cleaning the machine793. Maintenance21121212
Cleaning the machine803. Maintenance14 Cleaning the pickup roller • Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine.• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20).
Cleaning the machine813. Maintenance2112
823. MaintenanceTips for moving & storing your machine• When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality.• When moving the machine, make sure at least two people are holding the machine securely.
4. TroubleshootingThis chapter gives helpful information for what to do if you encounter an error.• Tips for avoiding paper jams 84• Clearing paper jams 85• Understanding the status LED 98• Understanding display messages 101 This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error.If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting chapter in the Advanced Guide (see "Troubleshooting" on page 252).If you cannot find a solution in the User's Guide or the problem persists, call for service.
844. TroubleshootingTips for avoiding paper jamsBy selecting the correct medias, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines:• Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 36).• Do not remove paper from the tray while your machine is printing.• Flex, fan, and straighten paper before loading. • Do not use creased, damp, or highly curled paper.• Do not mix papers in a tray.• Use only recommended print media (see "Print media specifications" on page 110).
854. TroubleshootingClearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 1 In tray 1 Click this link to open an animation about clearing a jam. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20).
Clearing paper jams864. Troubleshooting2 In optional tray Click this link to open an animation about clearing a jam.
Clearing paper jams874. TroubleshootingIf you do not see the paper in this area, stop and go to next step:
Clearing paper jams884. Troubleshooting3 In the manual feeder/multi-purpose tray M332xND/M382xD series Click this link to open an animation about clearing a jam.
Clearing paper jams894. TroubleshootingM382xND/M382xDW/M402xND series Click this link to open an animation about clearing a jam.
Clearing paper jams904. Troubleshooting4 Inside the machine The fuser area is hot. Take care when removing paper from the machine.
Clearing paper jams914. TroubleshootingM3320/M3820/M4020 series Click this link to open an animation about clearing a jam.
Clearing paper jams924. TroubleshootingM3325/M3825/M4025 series Click this link to open an animation about clearing a jam.
Clearing paper jams934. Troubleshooting1221
Clearing paper jams944. Troubleshooting5 In exit area Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine.
Clearing paper jams954. TroubleshootingIf you do not see the paper in this area, stop and go to next step:

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