Samsung Electronics Co SMT395C GSM/WCDMA/LTE Tablet + BT/BLE, DTS/UNII a/b/g/n/ac, ANT+ and NFC User Manual A3LSMT395C Part1 A

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Document ID	3615061
Application ID	oFp22cnVCF9Cyzot8PlRsg==
Document Description	[A3LSMT395C] User Manual_Part1_A
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	450.47kB (5630857 bits)
Date Submitted	2017-10-24 00:00:00
Date Available	2018-04-22 00:00:00
Creation Date	2017-10-16 17:55:25
Document Lastmod	2017-10-16 17:55:26
Document Title	[A3LSMT395C] User Manual_Part1_A

SM-T395C
User Manual
English (EU). 08/2017. Rev.1.0
www.samsung.com
Table of Contents
Basics
Apps and features
38
40
48
53
56
59
61
62
74
79
83
84
85
86
86
88
88
91
92
11
13
15
18
19
21
22
26
34
36
Read me first
Device overheating situations and
solutions
Device layout and functions
Battery
SIM or USIM card (nano-SIM card)
Memory card (microSD card)
Turning the device on and off
Initial setup
Samsung account
Transferring data from your previous
device
Understanding the screen
Notification panel
Entering text
Installing or uninstalling apps
Bixby Home
Phone
Contacts
Messages
Internet
Email
Camera
Gallery
Multi window
Samsung Notes
Calendar
Samsung Flow
My Files
Clock
Calculator
Game Launcher
Sharing content
Google apps
Table of Contents
Settings
Appendix
94
94
121 Troubleshooting
101
102
102
103
104
105
108
108
113
117
117
118
119
119
120
Introduction
Connections
95 Wi-Fi
97 Bluetooth
99 Mobile hotspot and tethering
100 More connection settings
Sounds and vibration
Notifications
Display
103 Blue light filter
Wallpaper
Advanced features
Device maintenance
Apps
Lock screen and security
109 Secure Folder
Cloud and accounts
114 Users
116 Backup and restore
Google
Accessibility
General management
Software update
User manual
About tablet
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
• Descriptions are based on the device’s default settings.
• Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
• Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
• Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
• Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
• Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
• You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
• Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
• Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
• Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC). If your device is approved by the FCC,
you can view the FCC ID of the device. To view the FCC ID, launch the Settings app and
tap About tablet → Battery information.
Basics
• Depending on the region, you can view the regulatory information on the device. To
view the information, launch the Settings app and tap About tablet → Regulatory
information.
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or
performance and is in the device’s normal range of operation. If the battery becomes too hot,
the charger may stop charging.
Do the following when the device heats up:
• Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.
• If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.
• When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
Basics
When the device heats up during use
When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.
• During the initial setup after purchase or when restoring data
• When downloading large files
• When using apps that require more power or using apps for extended periods
– – When playing high-quality games for extended periods
– – When recording videos for extended periods
– – When streaming videos while using the maximum brightness setting
– – When connecting to a TV
• While multitasking (or, when running many apps in the background)
– – When using Multi window
– – When updating or installing apps while recording videos
– – When downloading large files during a video call
– – When recording videos while using a navigation app
• When using large amount of data for syncing with the cloud, email, or other accounts
• When using a navigation app in a car while the device is placed in direct sunlight
• When using the mobile hotspot and tethering feature
• When using the device in areas with weak signals or no reception
• When charging the battery with a damaged USB cable
• When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead
• When you are roaming
Basics
Do the following when the device heats up:
• Keep the device updated with the latest software.
• Conflicts between running apps may cause the device to heat up. Restart the device.
• Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
• Close apps that increase battery consumption or that run in the background when
not in use.
• Delete unnecessary files or unused apps.
• Decrease the screen brightness.
• If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.
Device limitations when the device overheats
When the device heats up, the features and performance may be limited or the device may
turn off to cool down. The feature is only available on supported models.
• If the device becomes hotter than usual, a device overheating message will appear. To
lower the device’s temperature, the screen brightness and the performance speed will be
limited and battery charging will stop. Running apps will be closed and you will only be
able to make emergency calls until the device cools down.
• If the device overheats or feels hot for a prolonged period, a power off message will
appear. Turn off the device, and wait until it cools down.
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
• Do not store your device in very cold or very hot temperatures.
• Do not expose your device to direct sunlight for extended periods.
• Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.
• Do not place the device in any areas that may overheat, such as on an electric heating
mat.
• Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.
• Never use a damaged charger or battery.
Basics
Device layout and functions
Package contents
Check the product box for the following items:
• Device
• USB cable
• Ejection pin
• USB power adaptor
• Quick start guide
• The items supplied with the device and any available accessories may vary
depending on the region or service provider.
• The supplied items are designed only for this device and may not be compatible
with other devices.
• Appearances and specifications are subject to change without prior notice.
• You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
• Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
• Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
Basics
• Connectivity problems and battery drain may occur in the following situations:
– – If you attach metallic stickers on the antenna area of the device
– – If you attach a device cover made with metallic material to the device
– – If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
• Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
• Do not cover the proximity/light sensor area with screen accessories, such as a
screen protector or stickers. Doing so may cause the sensor to malfunction.
• Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.
Keys
Key
Function
Power
Recents
• Press and hold to turn the device on or off.
• Press to turn on or lock the screen.
• Tap to open the list of recent apps.
• Press to turn on the screen while the screen is locked.
Home
• Press to return to the Home screen.
• Press and hold to launch Google.
• Tap to return to the previous screen.
Back
• Tap and hold to access additional options for the current
screen.
Volume
• Press to adjust the device volume.
10
Basics
Battery
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
• Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
• Use only USB Type-C cable supplied with the device. The device may be damaged
if you use Micro USB cable.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
Connect the USB cable to the USB power adaptor.
Plug the USB power adaptor into an electric socket.
Plug the USB cable into the device’s multipurpose jack.
After fully charging, disconnect the charger from the device. Then, unplug the charger
from the electric socket.
11
Basics
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
• Optimise the device using the device maintenance feature.
• When you are not using the device, turn off the screen by pressing the Power key.
• Activate power saving mode.
• Close unnecessary apps.
• Deactivate the Bluetooth feature when not in use.
• Deactivate the Wi-Fi feature when not in use.
• Deactivate auto-syncing of apps that need to be synced, such as emails.
• Decrease the backlight time.
• Decrease the screen brightness.
Battery charging tips and precautions
• When the battery power is low, the battery icon appears empty.
• If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
• If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
• Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
• The device can be used while it is charging, but it may take longer to fully charge the
battery.
• If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
• While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.
• If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
• If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
12
Basics
Memory card (microSD card)
Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your device’s maximum memory card capacity, refer to the Samsung website.
• Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
• Use caution to insert the memory card right-side up.
• The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognise the card. To use the memory card, you must format it.
If your device cannot format or recognise the memory card, contact the memory
card manufacturer or a Samsung Service Centre.
• Frequent writing and erasing of data shortens the lifespan of memory cards.
• When inserting a memory card into the device, the memory card’s file directory
appears in the My Files → SD card folder.
15
Basics
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
Launch the Settings app and tap Device maintenance → Storage → → Storage settings
→ SD card → Format → FORMAT.
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.
Turning the device on and off
Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device.
To turn off the device, press and hold the Power key, and then tap Power off.
Follow all posted warnings and directions from authorised personnel in areas where
the use of wireless devices is restricted, such as aeroplanes and hospitals.
Restarting the device
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Power key
Volume Down
key
18
Basics
Initial setup
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
The initial setup procedures may vary depending on the device’s software and your
region.
Turn on the device.
Select your preferred device language.
Select a language.
Select a Wi-Fi network and connect to it.
If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.
Follow the on-screen instructions to proceed the initial setup.
Set a screen lock method to protect your device. You can protect your personal
information by preventing others from accessing your device. To set the screen lock
method later, tap Not now.
19
Basics
Sign in to your Samsung account. You can enjoy Samsung services and keep your data
up to date and secure across all of your devices. Refer to Samsung account for more
information.
Select features you want to use and complete the initial setup.
The Home screen will appear.
20
Basics
Samsung account
Introduction
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website. Once your
Samsung account has been registered, you can keep your data up to date and secure across
your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see
tips and tricks from Samsung Members, and more.
Create your Samsung account with your email address.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com. For more information on Samsung accounts, launch the Settings app
and tap Cloud and accounts → Accounts → Samsung account → Help.
Registering your Samsung account
Registering a new Samsung account
If you do not have a Samsung account, you should create one.
Launch the Settings app and tap Cloud and accounts → Accounts → Add account.
Tap Samsung account → CREATE ACCOUNT.
Follow the on-screen instructions to complete creating your account.
Registering an existing Samsung account
If you already have a Samsung account, register it to the device.
Launch the Settings app and tap Cloud and accounts → Accounts → Add account.
Tap Samsung account.
21
Basics
Enter your email address and password, and then tap SIGN IN.
If you forget your account information, tap Forgotten your ID or password? You can find
your account information when you enter the required information and security code
displayed that is on the screen.
Tap DONE to finish registering your Samsung account.
Removing your Samsung account
When you remove your registered Samsung account from the device, your data, such as
contacts or events, will also be removed.
Launch the Settings app and tap Cloud and accounts → Accounts.
Tap Samsung account → → Remove account.
Tap OK, enter your Samsung account password, and then tap CONFIRM.
Transferring data from your previous device
You can transfer contacts, images, and other data from a previous device to your device via
Smart Switch or Samsung Cloud.
• This feature may not be supported on some devices or computers.
• Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.
22
Basics
Transferring data via Smart Switch
You can transfer data from a previous device to your device via Samsung Smart Switch.
The following versions of Samsung Smart Switch are available.
• Mobile version: Transfer data between mobile devices. You can download the app from
Galaxy Apps or Play Store.
• Computer version: Transfer data between your device and a computer. You can
download the app from www.samsung.com/smartswitch.
Transferring data wirelessly via Wi-Fi Direct
Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
On both devices, download and install Smart Switch from Galaxy Apps or Play Store.
Place the devices near each other.
Launch Smart Switch on both devices.
On the previous device, tap WIRELESS → SEND → CONNECT.
On your device, tap WIRELESS → RECEIVE and select the previous device type.
Follow the on-screen instructions to transfer data from your previous device.
23
Basics
Transferring backup data from a computer
Transfer data between your device and a computer. You must download the Smart Switch
computer version app from www.samsung.com/smartswitch. Back up data from your
previous device to a computer and import the data to your device.
On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
On the computer, launch Smart Switch.
If your previous device is not a Samsung device, back up data to a computer using a
program provided by the device’s manufacturer. Then, skip to the fifth step.
Connect your previous device to the computer using the device’s USB cable.
Connect your device to the computer using the USB cable.
On the computer, follow the on-screen instructions to back up data from the device.
Then, disconnect your previous device from the computer.
On the computer, follow the on-screen instructions to transfer data to your device.
24
Basics
Samsung Cloud
Back up data from your previous device to Samsung Cloud and restore the data to your new
device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer
to Samsung account for more information.
Backing up data
On your previous device, sign in to your Samsung account.
Launch the Settings app, select the backup option, and back up your data.
• If your device supports Samsung Cloud, launch the Settings app, tap Cloud and
accounts → Samsung Cloud → Backup settings, and then back up your data.
• The data backup method may vary depending on your model.
• Some data will not be backed up. To check which data will be backed up, launch
the Settings app, tap Cloud and accounts → Samsung Cloud → Backup
settings.
Restoring data
On your new device, launch the Settings app and tap Cloud and accounts → Samsung
Cloud → Restore.
Tap
and select the previous device from the devices list.
Tick the data types you want to restore and tap RESTORE NOW.
25
Basics
Understanding the screen
Controlling the touchscreen
• Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
• To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
• The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.
• Leaving the touchscreen idle for extended periods may result in afterimages
(screen burn-in) or ghosting. Turn off the touchscreen when you do not use the
device.
• It is recommended to use fingers when you use the touchscreen.
Tapping
Tap the screen.
Tapping and holding
Tap and hold the screen for approximately
2 seconds.
26
Basics
Dragging
Tap and hold an item and drag it to the
target position.
Double-tapping
Double-tap the screen.
Swiping
Swipe upwards, downwards, to the left, or
to the right.
Spreading and pinching
Spread two fingers apart or pinch on the
screen.
27
Basics
Home screen and Apps screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.
The Apps screen displays icons for all apps, including newly installed apps.
The screen may appear differently depending on the region or service provider.
A widget
An app
A folder
Bixby Home indicator. View
your customised content.
Screen indicators
Favourite apps
28
Basics
Switching between Home and Apps screens
On the Home screen, swipe upwards or downwards to open the Apps screen. To return to
the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, press the
Home key or tap the Back key.
Home screen
Apps screen
Moving items
Tap and hold an item, and then drag it to a new location. To move the item to another panel,
drag it to the side of the screen.
To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,
and then drag it to the top or bottom of the screen. A shortcut to the app will be added on
the Home screen.
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
29
Basics
Creating folders
Create folders and gather similar applications to quickly access and launch apps.
On the Home screen or the Apps screen, tap and hold an app, and then drag it over
another app.
Drop the app when a folder frame appears around the apps.
A new folder containing the selected apps will be created. Tap Enter folder name and
enter a folder name.
• Adding more apps
Tap ADD APPS on the folder. Tick the apps to add and tap ADD. You can also add an app
by dragging it to the folder.
• Moving apps from a folder
Tap and hold an app to drag it to a new location.
• Deleting a folder
Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The
folder’s apps will be relocated to the Apps screen.
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Basics
Editing the Home screen
On the Home screen, tap and hold an empty area, or pinch your fingers together to access
the editing options. You can set the wallpaper, add widgets, and more. You can also add,
delete, or rearrange Home screen panels.
• Adding panels: Swipe to the left, and then tap
• Moving panels: Tap and hold a panel preview, and then drag it to a new location.
• Deleting panels: Tap
on the panel.
• Wallpapers: Change the wallpaper settings for the Home screen and the locked screen.
• Widgets: Widgets are small apps that launch specific app functions to provide
information and convenient access on your Home screen. Tap and hold a widget, and
then drag it to the Home screen. The widget will be added on the Home screen.
• Home screen settings: Change the size of the grid to display more or fewer items on the
Home screen and more.
Displaying all apps on the Home screen
Without using a separate Apps screen, you can set the device to display all apps on the
Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen
settings → Home screen layout → Home screen only → APPLY.
You can now access all your apps by swiping to the left on the Home screen.
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Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
Icon
Meaning
No signal
Signal strength
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
LTE network connected
Wi-Fi connected
Bluetooth feature activated
Location services being used
Call in progress
Missed call
New text or multimedia message
Alarm activated
Mute mode activated
Vibration mode activated
Flight mode activated
Error occurred or caution required
Battery charging
Battery power level
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Lock screen
Pressing the Power key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
The screen is locked with Swipe, the default screen lock method.
Press the Power key or the Home key and swipe in any direction to unlock the screen.
Changing the screen lock method
To change the screen lock method, launch the Settings app, tap Lock screen and security →
Screen lock type, and then select a method.
When you set a pattern, PIN, or password for the screen lock method, you can protect your
personal information by preventing others from accessing your device. After setting the
screen lock method, the device will require an unlock code whenever unlocking it.
• Swipe: Swipe in any direction on the screen to unlock it.
• Pattern: Draw a pattern with four or more dots to unlock the screen.
• PIN: Enter a PIN with at least four numbers to unlock the screen.
• Password: Enter a password with at least four characters, numbers, or symbols to unlock
the screen.
• None: Do not set a screen lock method.
You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. Launch the Settings
app, tap Lock screen and security → Secure lock settings, and then tap the Auto
factory reset switch to activate it.
33
Basics
Screen capture
Capture a screenshot while using the device.
Press and hold the Home key and the Power key simultaneously. You can view captured
images in Gallery.
You can also capture screenshots by swiping your hand to the left or right across the screen.
If this feature is not activated, launch the Settings app, tap Advanced features, and then tap
the Palm swipe to capture switch to activate it.
It is not possible to capture a screenshot while using some apps and features.
Notification panel
When you receive new notifications, such as messages or missed calls, indicator icons appear
on the status bar. To see more information about the icons, open the notification panel and
view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
You can open the notification panel, even on the locked screen.
34
Basics
You can use the following functions on the notification panel.
Switch between user accounts
or add new user accounts.
Launch Settings.
Quick setting buttons
Tap a notification and perform
various actions.
Clear all notifications.
Access the notification
settings.
Using quick setting buttons
Tap quick setting buttons to activate certain features. Swipe downwards on the notification
panel to view more buttons.
To change feature settings, tap the text under each button. To view more detailed settings,
tap and hold a button.
To rearrange buttons, tap → Button order, tap and hold a button, and then drag it to
another location.
35
Basics
Entering text
Keyboard layout
A keyboard appears automatically when you enter text to send messages, create notes, and
more.
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
Delete a preceding character.
Enter uppercase. For all caps,
tap it twice.
Break to the next line.
Move the cursor.
Enter symbols.
Enter a space.
Change the keyboard settings.
Changing the input language
Tap → Languages and types → MANAGE INPUT LANGUAGES, and then select the
languages to use. When you select two or more languages, you can switch between the input
languages by swiping to the left or right on the space key.
Additional keyboard functions
Tap and hold to use various functions. Other icons may appear instead of the
depending on the last function that was used.
•
icon
: Enter text by voice.
Change the voice input
settings.
Start or pause entering text by
voice.
36
Basics
•
: Switch to handwriting mode.
Switch to the standard
keyboard.
View information about
editing handwriting.
Change the keyboard settings.
This feature may not be available depending on the region or service provider.
•
: Add an item from the clipboard.
•
: Enter emoticons.
•
•
: Switch to the floating or split keyboard. You can move the keyboard to another
location by dragging the tab.
: Change the keyboard settings.
Copying and pasting
Tap and hold over text.
Drag
or
to select the desired text, or tap Select all to select all text.
Tap Copy or Cut.
The selected text is copied to the clipboard.
Tap and hold where the text is to be inserted and tap Paste.
To paste text that you have previously copied, tap Clipboard and select the text.
37
Apps and features
Installing or uninstalling apps
Galaxy Apps
Purchase and download apps. You can download apps that are specialised for Samsung
Galaxy devices.
Open the Samsung folder and launch the Galaxy Apps app.
This app may not be available depending on the region or service provider.
Installing apps
Browse apps by category or tap the search field to search for a keyword.
Select an app to view information about it. To download free apps, tap INSTALL. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap → Settings → Auto update apps, and
then select an option.
Play Store
Purchase and download apps.
Launch the Play Store app.
Installing apps
Browse apps by category or search for apps by keyword.
Select an app to view information about it. To download free apps, tap INSTALL. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
then select an option.
38
→ Settings → Auto-update apps, and
Apps and features
Managing apps
Uninstalling apps and using app sleep mode
Tap and hold an app and select an option.
• Disable: Disable selected default apps that cannot be uninstalled from the device.
• Sleep: Put apps in sleep mode to save the battery by preventing them from running in
the background.
• Uninstall: Uninstall downloaded apps.
Enabling apps
Launch the Settings app, tap Apps →
→ Disabled, select an app, and then tap ENABLE.
Setting app permissions
For some apps to operate properly, they may need permission to access or use information
on your device. When you open an app, a pop-up window may appear and request access to
certain features or information. Tap ALLOW on the pop-up window to grant permissions to
the app.
To view your app permission settings, launch the Settings app and tap Apps. Select an app
and tap Permissions. You can view the app’s permissions list and change its permissions.
To view or change app permission settings by permission category, launch the Settings app
and tap Apps → → App permissions. Select an item and tap the switches next to apps to
grant permissions.
If you do not grant permissions to apps, the basic features of the apps may not
function properly.
39
Apps and features
Bixby Home
Introduction
Bixby analyses your usage patterns and routine and provides recommended features.
• To use the Bixby feature, your device must be connected to a Wi-Fi or mobile
network.
• To use the Bixby feature, you must sign in to your Samsung account.
Starting Bixby
Bixby saves data about your usage patterns and routine to your Samsung account and
provides recommended features.
On the Home screen, swipe to the right.
Read the on-screen information about the app and tap NEXT.
Tap SIGN IN and follow the on-screen instructions to sign in to your Samsung account.
If you are already signed in, this step will not appear.
Read and agree to the terms and conditions and tap NEXT.
The Bixby Home screen will appear.
40
Apps and features
Using Bixby Home
On the Bixby Home screen, you can view recommended services and information that Bixby
provides by analysing your usage patterns and your routine.
To open Bixby Home, swipe to the right on the Home screen.
Reminder
Upcoming reminder
Recommended content
• The content and order of the cards update automatically at a specified interval. To
manually update cards, swipe downwards on the screen.
• To close Bixby Home, swipe to the left on the screen.
41
Apps and features
Reminder
Schedule notifications or to-do items or use location reminders. You can also create a
reminder to view a webpage later while browsing the Internet.
• To use this feature, the device must be connected to a Wi-Fi or mobile network.
• To use location reminders, the GPS feature must be activated.
• To use this feature, you must register and sign in to your Samsung account.
Starting Reminder
You can start Reminder from Bixby Home.
On the Home screen, swipe to the right.
The Bixby Home screen will appear.
Tap GET STARTED on the UPCOMING REMINDERS card.
The Reminder intro page will appear.
Make sure the Add icon on Home screen option is ticked and tap START.
The reminder composition screen will appear.
If you add the Reminder app icon ( ) to the Home screen, you can launch the
Reminder app from the Home screen.
42
Apps and features
Creating reminders
Reminder will alert you if you create a reminder with a specified time and location setting. You
can also save various content, such as a single memo or webpage address, and view it later.
For example, create a reminder to alert you to ‘take your medicine at 9 AM’.
Launch the Reminder app.
Tap SAVE to save the reminder.
Tap Write a reminder and enter ‘Take medicine’.
Tap Set conditions → Specific date and time and set the time to ‘9 AM’.
Creating reminders while browsing the Internet
While browsing the Internet, you can create reminders to view a webpage, such as a news
site, later.
While browsing the Internet, tap → Share.
Tap Reminder.
The webpage address will be saved as a reminder automatically.
To set the data, time, or location manually, tap
43
Apps and features
Checking reminder notifications
At the preset time or location, a notification pop-up window will appear. Tap COMPLETE or
SNOOZE.
Viewing the reminders list
Launch the Reminder app. You can view your reminders list. To view reminder details, select a
reminder.
Setting reminder details
Add or edit reminder details, such as frequency, date and time, or location.
Select a reminder to edit and tap EDIT.
Edit the conditions and tap SAVE.
Reminder information
Checklist
Reminder conditions
Repeat interval
Add an image.
44
Apps and features
Completing reminders
Mark reminders that you do not need to be reminded of as complete.
On the reminders list, select a reminder and tap COMPLETE. Or, when a notification pop-up
window appears, tap COMPLETE.
Restoring reminders
Restore reminders that have been completed.
On the reminders list, tap → Completed items → EDIT.
Tick items to restore and tap RESTORE.
Reminders will be added to the reminders list and you will be reminded at the preset
times.
Deleting reminders
To delete a reminder, swipe right on a reminder and tap Delete. To delete multiple reminders,
tap and hold a reminder, tick reminders to delete, and then tap DELETE.
Using recommended content on Bixby Home
When you open Bixby Home, you can view the content that is frequently updated as Bixby
cards. Swipe upwards or downwards to view the Bixby cards.
For example, on the way to the office in the morning, Bixby Home will show your day’s
schedule and play your favourite songs. In the evening, you can set alarms, check your daily
activity, and view your friends’ feeds.
45
Apps and features
Viewing Bixby cards
Checking your morning alarm
At night, Bixby Home will show your alarm for the following morning.
You can check your alarm information. You can also edit the alarm by tapping the card. To
turn off the alarm, tap the switch next to the alarm to deactivate it.
Checking a reminder
If you have added reminders, the most recent reminder will appear on the Bixby Home
screen.
On the Bixby Home screen, swipe upwards or downwards to scroll to the Reminder card.
You can check the reminder information. If the reminder has a checklist, you can complete
individual items on the checklist.
To view the reminders list, tap UPCOMING REMINDERS.
46
Apps and features
Using additional Bixby cards
• View the most recent event created in your planner. Tap a card to view its details or tap
the area below the task to view other events scheduled on the same day.
• Check today’s weather for your current area in real time and view your location
information.
• Preview the photos and videos you have taken today.
• View updated news.
Editing Bixby cards list
• To pin a card to the top of the Bixby Home screen, tap → Pin to top. To unpin a card, tap
• To hide a card from the list, tap → Hide for now.
• To stop displaying a card on the list, tap → Don’t show again.
Selecting apps to show as Bixby cards
Add or delete apps to show as cards on the Bixby Home screen.
On the Bixby Home screen, tap → Settings → Cards and tap the switches next to items to
add or delete them.
If an app is not installed on the device, you must install it to use it. On the Bixby Home
screen, tap → Settings → Apps with cards and then download an app.
Bixby settings
On the Bixby Home screen, tap → Settings.
• Cards: Select apps to show as cards on the Bixby Home screen.
• Apps with cards: Check the available apps that can be shown as cards on the Bixby
Home screen.
• Notifications: Set whether to receive cards and marketing information.
• Privacy: Customise the settings for Bixby.
• About Bixby: View Bixby version and legal information.
47
Apps and features
Phone
Introduction
Make or answer voice and video calls.
Making calls
Launch the Phone app and enter a phone number.
If the keypad does not appear on the screen, tap
Tap
to make a voice call, or tap
to open the keypad.
to make a video call.
Access additional options.
Add the number to the
contacts list.
Preview the phone number.
Delete a preceding character.
Hide the keypad.
48
Apps and features
Making calls from call logs or contacts list
Tap RECENTS or CONTACTS, and then swipe to the right on a contact or a phone number to
make a call. If this feature is deactivated, launch the Settings app, tap Advanced features,
and then tap the Swipe to call or send messages switch to activate it.
Using speed dial
Set speed dial numbers to quickly make calls.
To set a number to speed dial, tap → Speed dial, select a speed dial number, and then add a
phone number.
To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10
and up, tap the first digit(s) of the number, and then tap and hold the last digit.
For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and
hold 3.
Making calls from the locked screen
On the locked screen, drag
outside the circle.
Making an international call
Tap
to open the keypad if the keypad does not appear on the screen.
Tap and hold 0 until the + sign appears.
Enter the country code, area code, and phone number, and then tap
49
Apps and features
Receiving calls
Answering a call
When a call comes in, drag
outside the large circle.
Rejecting a call
When a call comes in, drag
outside the large circle.
To send a message when rejecting an incoming call, drag the rejection message bar upwards.
To create various rejection messages, launch the Phone app, tap → Settings → Quick
decline messages, enter a message, and then tap .
Missed calls
If a call is missed, the
icon appears on the status bar. Open the notification panel to view
the list of missed calls. Alternatively, launch the Phone app and tap RECENTS to view missed
calls.
Blocking phone numbers
Block calls from specific numbers added to your block list.
Launch the Phone app and tap → Settings → Block numbers.
Tap
, select contacts, and then tap DONE.
To manually enter a number, tap Enter phone number, enter a phone number, and then
tap .
When blocked numbers try to contact you, you will not receive notifications. The calls will be
logged in the call log.
You can also block incoming calls from people that do not show their caller ID. Tap the
Block unknown callers switch to activate the feature.
50
Apps and features
Options during calls
During a voice call
The following actions are available:
• VOLUME: Adjust the volume.
•
: Access additional options.
• Add call: Dial a second call. The first call will be put on hold. When you end the second
call, the first call will be resumed.
• Extra volume: Increase the volume.
• Bluetooth: Switch to a Bluetooth headset if it is connected to the device.
• Speaker: Activate or deactivate the speakerphone. When using the speakerphone, speak
into the microphone at the top of the device and keep the device away from your ears.
• Keypad / Hide: Open or close the keypad.
• Mute: Turn off the microphone so that the other party cannot hear you.
•
: End the current call.
During a video call
Tap the screen to use the following options:
• VOLUME: Adjust the volume.
•
: Access additional options.
• Camera: Turn off the camera so that the other party cannot see you.
• Switch: Switch between the front and rear cameras.
•
: End the current call.
• Mute: Turn off the microphone so that the other party cannot hear you.
• Speaker: Activate or deactivate the speakerphone. When using the speakerphone, speak
into the microphone at the top of the device and keep the device away from your ears.
51
Apps and features
Adding a phone number to Contact
Adding a phone number to Contacts from the keypad
Launch the Phone app.
Enter the number and tap ADD TO CONTACTS.
If the keypad does not appear on the screen, tap
to open the keypad.
Tap Create contact to create a new contact, or tap Update existing to add the number to
an existing contact.
Adding a phone number to Contacts from the calls list
Launch the Phone app and tap RECENTS.
Tap a phone number.
Tap CREATE CONTACT to create a new contact, or tap UPDATE EXISTING to add the
number to an existing contact.
52
Apps and features
Contacts
Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating a new contact
Launch the Contacts app, tap
, and then select a storage location.
Enter contact information.
Select a storage location.
Add an image.
Enter contact information.
Open more information fields.
Depending on the selected storage location, the types of information you can save
may vary.
Tap SAVE.
53
Apps and features
Importing contacts
Add contacts by importing them from other storages to your device.
Launch the Contacts app and tap → Manage contacts → Import/Export contacts →
IMPORT.
Select a storage location to import contacts from.
Tick VCF files or contacts to import and tap DONE.
Select a storage location to save contacts to and tap IMPORT.
Synching contacts with your web accounts
Sync your device contacts with online contacts saved in your web accounts, such as your
Samsung account.
Launch the Settings app, tap Cloud and accounts → Accounts, select an account name,
select the account to sync with, and then tap Contacts (Samsung account) or Sync Contacts.
Searching for contacts
Launch the Contacts app.
Use one of the following search methods:
• Scroll up or down the contacts list.
• Drag a finger along the index at the left side of the contacts list to scroll through it
quickly.
• Tap the search field at the top of the contacts list and enter search criteria.
Once a contact is selected, take one of the following actions:
•
: Add to favourite contacts.
•
•
: Compose a message.
•
: Compose an email.
: Make a voice or video call.
54
Apps and features
Sharing contacts
You can share contacts with others by using various sharing options.
Launch the Contacts app and tap → Share.
Select contacts and tap SHARE.
Select a sharing method.
Saving and sharing profile
Save and share your profile information, such as your photo and status message, with others
using the profile sharing feature.
• The profile sharing feature may not be available depending on the region or
service provider.
• The profile sharing feature is only available for contacts who have activated the
profile sharing feature on their device.
Launch the Contacts app and select your profile.
Tap EDIT, edit your profile, and tap SAVE.
Tap → Profile sharing, and then tap the switch to activate it.
To use the profile sharing feature, your phone number must be verified. You can view
your contacts’ updated profile information in Contacts.
To set additional items to share, tap Shared content and tap the switches next to the
items you want to activate them.
To set a contact group to share your profile with, tap Share with and select an option.
55
Apps and features
Merging duplicate contacts
When you import contacts from other storages, or sync contacts with other accounts, your
contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline
your contacts list.
Launch the Contacts app and tap → Manage contacts → Merge contacts.
Tick contacts and tap MERGE.
Deleting contacts
Launch the Contacts app and tap → Delete.
Select contacts and tap DELETE.
Messages
Introduction
Send and view messages by conversation.
Sending messages
You may incur additional charges for sending messages when you are roaming.
Launch the Messages app and tap
Add recipients and tap COMPOSE.
56
Apps and features
Enter a message.
Access additional options.
Edit recipients.
Add recipients from the
contacts list.
Attach files.
Send the message.
Enter a message.
Enter emoticons.
Tap SEND to send the message.
Viewing messages
Messages are grouped into message threads by contact.
You may incur additional charges for receiving messages when you are roaming.
Launch the Messages app and tap CONVERSATIONS.
On the messages list, select a contact.
View your conversation.
To reply to the message, enter a message and tap SEND.
57
Apps and features
Blocking unwanted messages
Block messages from specific numbers added to your block list.
Launch the Messages app and tap → Settings → Block messages → Block numbers.
Tap INBOX or CONTACTS, select a contact, and then tap
To manually enter a number, tap Enter number, and then enter a phone number.
Setting the message notification
You can change notification sound, display options, and more.
Launch the Messages app, tap → Settings → Notifications, and then tap the switch to
activate it.
Change the notification settings.
• Notification sound: Change the notification sound.
• Vibrate when sound plays: Set the device to vibrate when you receive messages.
• Pop-up display: Set the device to display messages in pop-up windows.
• Preview message: Set the device to display message content on the locked screen
and in pop-up windows.
Setting a message reminder
You can set an alert at an interval to let you know that you have unchecked notifications.
If this feature is not activated, launch the Settings app, tap Accessibility → Notification
reminder, and then tap the switch to activate it. Then, tap the Messages switch to activate it.
58
Apps and features
Internet
Introduction
Browse the Internet to search for information and bookmark your favourite webpages to
access them conveniently.
Browsing webpages
Open the Samsung folder and launch the Internet app.
Tap the address field.
Enter the web address or a keyword, and then tap Go.
To view the toolbars, drag your finger downwards slightly on the screen.
Bookmark the current
webpage.
Refresh the current webpage.
Move between pages.
Access additional options.
View your bookmarks, saved
webpages, and recent
browsing history.
Close the tab.
Open a new tab.
Open the homepage.
59
Apps and features
Using secret mode
In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can
lock secret mode using a password.
Activating secret mode
Tap → Turn on Secret mode. If you are using this feature for the first time, set whether to
use a password for secret mode.
In secret mode, you cannot use some features, such as screen capture.
In secret mode, the device will change the colour of the toolbars.
Changing security settings
You can change your password.
Tap → Settings → Privacy → Secret mode security → Change password.
Deactivating secret mode
Tap → Turn off Secret mode.
60
Apps and features
Email
Setting up email accounts
Set up an email account when opening Email for the first time.
Open the Samsung folder and launch the Email app.
Enter the email address and password, and then tap SIGN IN.
To manually register an email account, tap MANUAL SETUP.
Follow the on-screen instructions to complete the setup.
To set up another email account, tap
→
→ Add account.
If you have more than one email account, you can set one as the default account. Tap
→ → Set default account.
→
Sending emails
Tap
to compose an email.
Add recipients and enter an email text.
Tap SEND to send the mail.
Reading emails
When Email is open, the device will automatically retrieve new emails. To manually retrieve
emails, swipe downwards on the screen.
Tap an email on the screen to read it.
If email syncing is disabled, new emails cannot be retrieved. To enable email syncing,
tap → → your account name, and then tap the Sync account switch to activate
it.
61
Apps and features
Camera
Introduction
Take photos and record videos using various modes and settings.
Camera etiquette
• Do not take photos or record videos of other people without their permission.
• Do not take photos or record videos where legally prohibited.
• Do not take photos or record videos in places where you may violate other people’s
privacy.
Launching Camera
Use the following methods to launch Camera:
• Launch the Camera app.
• On the locked screen, drag
outside the circle.
• Some methods may not be available depending on the region or service provider.
• Some camera features are not available when you launch the Camera app from the
locked screen or when the screen is turned off while the screen lock method is set.
• If photos you take appear blurry, clean the camera lens and try again.
62

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