Samsung Renown Verizon Users Manual U810

SCH-U810 (Verizon Wireless) - User Manual verizon_wireless_u810_BH06_PM Free User Guide for Samsung SCH Series Mobile Phone, Manual - page6

2015-08-20

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u810.book Page 1 Friday, May 1, 2009 12:03 PM

Verizon Wireless
P O R T A B L E
M O B I L E

A l l

D i g i t a l

P H O N E

User Manual
Please read this manual before operating your
phone, and keep it for future reference.

u810.book Page 2 Friday, May 1, 2009 12:03 PM

Intellectual Property
All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to
the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to
Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited
to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation
and other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you
agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or
otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All
applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.

Samsung Telecommunications America (STA), LLC
Headquarters:
Customer Care Center:
1301 E. Lookout Drive
1000 Klein Rd.
Richardson, TX 75082
Plano, TX 75074
Toll Free Tel: 1.888.987.HELP (4357)
Internet Address: http://www.samsungusa.com
©

2008 Samsung Telecommunications America, LLC is a registered trademark of Samsung Electronics America, Inc. and its related
entities.
Do you have questions about your Samsung Mobile Phone?
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at:
www.samsungwireless.com/support

u810_BH06_PM_050109_with_SIM_F7_Rev 1.2

u810.book Page 3 Friday, May 1, 2009 12:03 PM

GH68-19277A
Printed in Korea.
ACCESS and NetFront are trademarks or registered trademarks of
ACCESS CO., LTD. in Japan and other countries.
Copyright © 1996 - 2006 ACCESS CO., LTD.
RSA® is a registered Trademark RSA Security, Inc.

Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE
PURCHASER TAKES THE PRODUCT "AS IS", AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER
WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY
PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE
WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE
REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION
MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE
PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF
THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.

u810.book Page 1 Friday, May 1, 2009 12:03 PM

Table of Contents
Section 1: Getting Started .............................................4
Understanding this User Manual . . . . . . . . . . . . . . . . . . . . . . . . 4
Notes and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . 8
Setting Up Voicemail* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Section 2: Understanding Your Phone ...........................9
Features of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Closed View of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Open View of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Command Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Understanding the Display Screen . . . . . . . . . . . . . . . . . . . . . 14
Inserting and Removing the microSD card . . . . . . . . . . . . . . . 17
Installing Your SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Section 3: Call Functions ............................................ 22
Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Dialing Emergency Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Emergency Calls in GSM Mode . . . . . . . . . . . . . . . . . . . . . . . . 22
Placing GSM International Calls . . . . . . . . . . . . . . . . . . . . . . . 22
Assisted Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Call In-Progress Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
1

Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Voice Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Section 4: Menu Navigation ......................................... 37
Menu Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Menu Outline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Section 5: Entering Text ............................................... 43
Changing the Text Entry Mode . . . . . . . . . . . . . . . . . . . . . . . . 43
Entering Text Using Word Mode . . . . . . . . . . . . . . . . . . . . . . . 43
Entering Upper and Lower Case . . . . . . . . . . . . . . . . . . . . . . . 44
Entering Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Entering Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Section 6: Understanding Your Contacts .................... 46
Opening Contacts Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Contacts Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Adding a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Adding Pauses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Contact Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Finding a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Editing an Existing Contact Entry . . . . . . . . . . . . . . . . . . . . . . 54
Deleting a Contact Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
My Name Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Finding My Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Emergency Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

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Section 7: Messaging .................................................. 60
Types of Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Retrieving New Messages . . . . . . . . . . . . . . . . . . . . . . . . . . .
Creating and Sending Text Messages . . . . . . . . . . . . . . . . . . .
Creating and Sending Picture Messages . . . . . . . . . . . . . . . .
Creating and Sending Video Messages . . . . . . . . . . . . . . . . . .
Creating and Sending Voice Messages . . . . . . . . . . . . . . . . . .
Receiving Picture Messages . . . . . . . . . . . . . . . . . . . . . . . . . .
Receiving Video Messages . . . . . . . . . . . . . . . . . . . . . . . . . . .
Receiving Voice Messages . . . . . . . . . . . . . . . . . . . . . . . . . . .
Message Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing Message Settings . . . . . . . . . . . . . . . . . . . . . . . . . .
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Visual VoiceMail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mobile IM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

60
60
60
62
64
65
67
68
69
70
79
80
80
81
81
82

Section 8: Changing Your Settings .............................. 83
My Verizon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Bluetooth Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Sounds Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Phone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Call Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Phone Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
SIM Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Section 9: Media Center ............................................. 107
Media Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Media Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Picture & Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mobile Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Browse & Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Extras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

107
108
113
122
123
123
124

Section 10: Tools ........................................................ 125
Voice Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Stop Watch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notepad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Current Country . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

125
125
127
129
130
131
131
132

Section 11: Dashboard with Mobile Web 2.0 ............ 134
Dashboard with Mobile Web 2.0 . . . . . . . . . . . . . . . . . . . . .
Accessing Mobile Web 2.0 through Dashboard . . . . . . . . . .
Exit Dashboard with Mobile Web 2.0 . . . . . . . . . . . . . . . . . .
Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Navigate the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mobile Web Soft Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

134
134
134
134
136
136
2

u810.book Page 3 Friday, May 1, 2009 12:03 PM

Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Place a Call While Using Dashboard with Mobile Web 2.0 . . . 137

Section 12: Health and Safety Information ............... 138
Health and Safety Information . . . . . . . . . . . . . . . . . . . . . . . . 138
Samsung Mobile Products and Recycling . . . . . . . . . . . . . . . 139
UL Certified Travel Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Consumer Information on Wireless Phones . . . . . . . . . . . . . . 140
Road Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Responsible Listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Using Your Phone Near Other Electronic Devices . . . . . . . . . 149
FCC Hearing-Aid Compatibility (HAC) Regulations
for Wireless Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Potentially Explosive Environments . . . . . . . . . . . . . . . . . . . . 151
Emergency Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
FCC Notice and Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Other Important Safety Information . . . . . . . . . . . . . . . . . . . . 153
Product Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Availability of Various Features/Ring Tones . . . . . . . . . . . . . . 154
Battery Standby and Talk Time . . . . . . . . . . . . . . . . . . . . . . . 154
Battery Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Section 13: Warranty Information ............................. 157
Standard Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Index ............................................................................ 161

3

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Section 1: Getting Started
Understanding this User Manual
The chapters of this manual generally follow the same order as
the menus and sub-menus in your phone. A robust index for
quick reference to most features begins on page 161.
Also included is important safety information that you should
know before using your phone. Most of this information is near
the back of the guide, beginning on 138.

Notes and Tips
Throughout this guide are icons and text that are set apart from
the rest. These are intended to point out important information,
quick methods for activating features, to define terms, and more.
The definitions for these methods are as follows:
• Notes: Explain alternative options within the current feature, menu, or
sub-menu.
• Tips: Provide quick or innovative methods for performing functions
related to the subject at hand.
• Important: Points out important information about the current feature
that could affect performance, or even damage your phone.

support, or getting an understanding of how this manual is put
together.

Using the Battery
Note: This phone comes packaged with a partially charged rechargeable
standard Li-Ion battery and wall charger.
You must fully charge the battery before using your phone for the first
time. A fully discharged battery requires up to 4 hours of charge time.

Important!: Although the phone can be used while the battery is charging,
the battery must be fully charged before first use, otherwise you
could damage the battery.

Warning!: Use only the charger provided with the wireless device. Using a
charger other than the one included may damage your wireless
device or battery.

This section allows you to start using your phone after activating
your service, setting up your voicemail, contacting customer
Getting Started

4

u810.book Page 5 Friday, May 1, 2009 12:03 PM

Battery Indicator
The battery indicator
in the upper-right corner of the display
indicates battery power level. Four bars indicate a full charge,
while an empty icon
indicates an almost empty battery. Two
to three minutes before the battery becomes too low to operate,
a blinking empty battery icon
appears and a tone sounds. If
you continue to operate the phone without charging, it shuts
down.
Using A Non-Supported Battery
Samsung handsets do not support the use of a non-supported
battery.
When using a non-supported battery you will hear a series of
beeps and you will see a warning message that indicates “NONSUPPORTED BATTERY. SEE USER MANUAL” If you receive this
warning, battery charging has been disabled.
Samsung charging accessories (i.e. wall charger, and cigarette
lighter adapter) will only charge a Samsung approved battery.
To continue use of your handset press

.

Note: When using a non-supported battery the handset can only be used for
the duration of the life of the battery and cannot be recharged.

5

Important!: Using a non-supported battery may cause damage to your
phone. Use a Samsung supported battery only.

Installing the Battery
1.

Press down, and slide the battery cover back and lift up to
remove it.

u810.book Page 6 Friday, May 1, 2009 12:03 PM

2.

Insert the top end of the battery into the phone housing
using the directional arrow printed on the battery. The gold

Removing the Battery
1.

contacts at the battery end must align with contacts on the

Press down, and slide the battery cover back and lift up to
remove it.

phone. Push bottom end of the battery down until it snaps
into place.

2.
3.

Lift the battery from the bottom end and remove.

Slide the battery cover up until it snaps into place.

Getting Started

6

u810.book Page 7 Friday, May 1, 2009 12:03 PM

3.

Slide the battery cover up until it snaps into place.

Wall Charger

The wall charger is a convenient, light-weight charger that
rapidly charges your phone from any 120/ 220 VAC outlet.
1.

Pull the connector cover out and turn to expose the
connector. Insert the wall charger adapter end with the
arrow up into the connector at the bottom of the phone.

Charging the Battery
Your phone is powered by a rechargeable standard Li-ion battery.
Only use Samsung-approved charging devices and batteries.
Samsung accessories are designed to maximize battery life.
Using other accessories may invalidate your warranty and may
cause damage.

Correct

Note: The phone can be used while charging but will charge faster when
powered off.

Incorrect

2.

Plug the wall charger into a standard AC wall outlet.

When the phone is completely charged (the battery icon becomes
still), unplug the adapter from the power outlet. Remove the
adapter end from the connector and replace the connector cover.

7

u810.book Page 8 Friday, May 1, 2009 12:03 PM

Turning Your Phone On and Off
Turning Your Phone On
1.

Open the flip, then press and hold

until phone turns

Note: Once your voicemail account has been set up, you can use the
voicemail selection 5 (under the Messaging menu) to view details of
voice messages in your voicemail box.

Voicemail Setup

on.

1.
Note: As with any other radio-transmitting device, do not touch the internal
antenna as it affects call quality and may cause the phone to operate
at a higher power level than is necessary. The internal antenna is
located along the top on the back side of your phone.

3.

any touch-tone phone.
When the recorded announcement begins, press

Once the phone finds a signal, the time, date, and day

to interrupt (if applicable). An easy-to-follow setup tutorial

appear in the display.

will begin. Follow the instructions to set up your new

You’re now ready to place and receive calls.

password and record a greeting.

Note: If the phone is outside the Verizon Wireless coverage area the roaming
icon
appears in the top of the display.

Turning Your Phone Off
Press

or

from your phone or dial your wireless phone number from
2.

2.

Press and hold

for two or more seconds. Your phone powers off.

Setting Up Voicemail*
Voicemail allows callers to leave voice messages.

Listening to Voicemail
1.

Press and hold

2.

You are then prompted to enter your password followed by

or

.

key. Follow recorded prompts to listen to
messages, change administrative options, etc.
*Airtime and long distance charges apply. IN Calling minutes do not apply to
Voicemail setup or retrievals.

Getting Started

8

u810.book Page 9 Friday, May 1, 2009 12:03 PM

Section 2: Understanding Your Phone
This section outlines key features of your phone as well as
screens and icons that display when the phone is in use.

Features of Your Phone
– High Speed Data (EVDO 1x Technology (800/1900 mHz) + Quad Band
(850/900/1800/1900 mHz GSM + GPRS)
– Global Positioning (GPS) Technology for VZ NavigatorSM
– V CAST Music | Rhapsody and Video Capable
– Personal Organizer (Calculator, Calendar, Alarm Clock, Stop Watch,
World Clock, and Notepad)
– Dedicated Touch Music Keys
– Messaging Services (Standard and Enhanced TXT Messaging, Picture
Messaging, Video Messaging, Email Messaging, Voice Messaging,
Mobile Instant Messenger and Chat)
– 2.0 Megapixel Camera and Camcorder with Night Shot Mode
– Advanced Speech Recognition
– Speakerphone
– microSD™ Memory Card Slot
– Bluetooth® Wireless Technology **

9

**The Samsung Renown™ supports the following Bluetooth profiles: Headset,
Handsfree, Serial Port, Dial Up Networking, Object Push for vCard and vCalendar,
Phonebook Access, Bluetooth Stereo Support for Music and File Transfer for My
Sounds, My Pictures, and My Videos. The Renown™ does not support all Bluetooth
OBEX profiles. Go to www.verizonwireless.com/bluetoothchart to check vehicle/
accessory compatibility.

Closed View of Your Phone
The following illustration shows the main external features of
your phone. For explanation of features; see “Features (Closed
view)” on page 10.

u810.book Page 10 Friday, May 1, 2009 12:03 PM

3.

Power/Accessory Connector: The power/accessory
interface connector is used to plug in the charging
accessories and also connect any available accessory

7

1

cables to your phone.

8
2

9

3

10

4.

adjust the voice volume during a call. To mute the ringer
during an incoming call, press the volume key up or down.

11

Also press and hold the key, to activate Sound Off mode/

12

4

Normal mode.

13

5

5.

6

6.

Play/Pause key: Music play or pause key.

7.

Camera Lens: Allows you to take photos or record video.

8.

Features (Closed view)
Hand Strap Holder: Allows you to attach a hand strap for
carrying the phone.
2.

Speaker: (located under battery cover) Music, Ringtones,
and Sounds are played through the speaker.

Rewind key: Music rewind key. Touch and hold to rewind
music. Tap to go to a previous song.

14

1.

Volume key: Allows you to adjust the master volume or

Headset Jack: Allows you to plug in an optional headset for
safe, convenient conversations.

9.

SIM Card Slot: (located under battery cover). Allows you to
insert a SIM card.

10. microSD™ Memory Card Slot: (located under battery cover).

Allows you to insert a microSD™ memory card to add
additional memory and storage capacity.
Understanding Your Phone

10

u810.book Page 11 Friday, May 1, 2009 12:03 PM

11. External LCD: External LCD shows signal and battery

strength, time, day, and date. It also displays incoming

Open View of Your Phone
The following illustration shows the main features of the phone.

calls or messages. Also displays partial information for VZ
8

Navigator when VZ Navigator is in use and the flip is
closed.
12. Camera/Camcorder key: Press to activate the camera or

1

press and hold to activate the camcorder.
13. Hold Key: Allows you to lock/unlock the music keys

(i.e.Rewind, Play/Pause, and Fast Forward) on the front of
the phone.
14. Fast Forward key: Music fast forward key. Press and hold

to fast forward music. Tap to go to the next song.

2

9

3
4

10
11

5

12

6

13
14

7

7
15

11

u810.book Page 12 Friday, May 1, 2009 12:03 PM

Features
1.

Internal LCD: Displays all the information needed to operate
your phone.

2.

OK Key: Pressing when navigating through a menu accepts
the highlighted choice in a menu, or performs an action in
an application.

3.

5.

and applications by selecting the choice indicated on the
lower right area of the display screen.
11. Speakerphone Key: Press this key to enable/disable the

speakerphone option.
12. End/Power Key: Ends a call. Press and hold the END key, to

Left Soft Key: This key is used to navigate through menus

power On or Off. When you receive an incoming call, press

and applications by selecting the choice indicated on the

to send the call directly to voicemail.

lower left area of the display screen.
4.

10. Right Soft Key: This key is used to navigate through menus

13. Clear Key: Deletes numbers when dialing a phone number,

Voice Recognition Key: Press to activate voice recognition

or characters from the display when you are in text entry

feature.

mode. Press to return to the previous menu or screen

Send Key: Allows you to place or receive a call. From the

when navigating features.

home screen, press the key once to access the recent call
log.
6.

Voicemail Key: Press and hold to call Voicemail.

7.

Special Function Keys: Enters special characters. Perform
various functions.

8.

Earpiece: The earpiece allows you to hear the other caller.

9.

Directional Key: This key allow you to scroll through the

14. Alphanumeric Keypad: Use these keys to enter numbers,

letters, and characters.
15. Microphone: The Microphone allows the other caller to

hear you clearly when you are speaking to them.

Command Keys
Functions for the soft keys are defined by what appears above
each in the display. There are two soft keys, the left soft key
and the right soft key
.

phone menu options.
Understanding Your Phone

12

u810.book Page 13 Friday, May 1, 2009 12:03 PM

Left Soft Key
Some functions of the left soft key are as follows.
• Press the Message (left) soft key
to open the Message menu.
• When the left soft key function is Settings, press the Settings (left) soft
key
to view settings for the feature.
• When the left soft key function is Edit, press the Edit (left) soft key
to edit a Contact or Profile setting.
Right Soft Key
Some functions of the right soft key are as follows.
• Press the Contacts (right) soft key
to open your Contacts list.
• When the right soft key function is Options, press the Options (right)
soft key
to view more options for the current menu.
Clear Key
The CLR key
is used to erase or clear numbers, text, or
symbols from the display. You can also use
to return to a
previous menu or to return to the home screen from any menu.
• If you enter an incorrect character, briefly press
to backspace
(and delete) the character.
• To erase the previous word in a sentence, press and hold
.
• To back up one menu level, briefly press
.

13

End Key
The End key
is used to end a call, to turn your phone on/
off, to return to the home screen from any menu or cancel the
last input.
• Press and hold the End key
to turn your phone on or off.
• Press
to disconnect a call.
• Press
to return to the home screen from any menu, or to
cancel the last input.
• Press
to send an incoming call directly to Voicemail.
Send Key
The Send key
is used to answer calls, dial calls, and to
recall the last number(s) dialed, received, or missed.
• Press
to answer calls.
• Enter a number and press
to make a call.
• Press
from the home screen to display a list of all calls to and
from your phone.
• Press
twice from the home screen to call the most recently
dialed, received, or missed number.
• Press
to pick up a waiting call. Press
again to switch
back to the other call.

u810.book Page 14 Friday, May 1, 2009 12:03 PM

Directional Keys
Use the Directional keys (up, down, left, right) to browse menus,
sub-menus, and lists. Each key also acts as a shortcut to launch
applications. The Directional keys can be customized to launch
your favorite application. For more information, refer to “Set
Shortcuts” on page 94.
Speakerphone Key
With the flip open, press and hold the Speakerphone key
to
switch from using the earpiece to the speakerphone before or
during a call. Use the volume keys (located on the left side of
your phone) to adjust the volume. Press and hold the
Speakerphone key to enable and disable the speakerphone
option.
Camera/Camcorder Key
Press the Camera key
(on the right side of the phone) to
activate the camera. Press and hold the Camera key to activate
the Camcorder. While in camera mode press the Camera key to
take a photo. While in camera mode press and hold the Camera
key to activate the Camcorder.

Note: The music touch keys are only functional when the backlight is on.

Understanding the Display Screen
The top annunciator line of your
phone’s display contain icons that
indicate network status, battery
power, signal strength,
connection type and more.

The bottom area of the home
screen shows icons that indicate
feature and function status.
The following list contains icons that may appear in your display.

Hold key
Press Hold key HOLD on the right side of your phone to lock/
unlock the touch keypad(i.e.
Rewind,
Play/Pause, and
Fast Forward) on the front of the phone.
Understanding Your Phone

14

u810.book Page 15 Friday, May 1, 2009 12:03 PM

Display icons

EV1X signal strength: The EVDO/1X protocol
is capable of high-speed broadband data
(3G). Appears when your phone is on and
indicates the current signal strength. More
bars indicate a stronger signal.

Airplane Mode: Appears when Airplane Mode
is on. When on, all RF functions for your
phone are disabled, and you cannot use your
phone to place or receive calls.
Roaming: Your phone is outside your home
area. While roaming, another wireless
provider may be handling your call. The
service rate for the call may be higher than
those made from within your home area.
Please refer to Verizon Wireless for roaming
rates.
EV signal strength: Appears when your
phone is using the EVDO protocol. Appears
when your phone is on and indicates the
current signal strength. More bars indicate a
stronger signal.
1X signal strength: Indicates your phone is
using the CDMA 1X protocol. Appears when
your phone is on and indicates the current
signal strength. More bars indicate a
stronger signal.

15

D signal strength: Appears when your phone
is receiving digital data. Appears when your
phone is on and indicates the current signal
strength. More bars indicate a stronger
signal.
G

GSM signal strength: Appears when your
phone is using the GSM protocol. Appears
when your phone is on and indicates the
current signal strength. More bars indicate a
stronger signal.

GPRS

GPRS signal strength: Appears when your
phone is using the GPRS protocol. Appears
when your phone is on a GPRS data call and
indicates the current signal strength. More
bars indicate a stronger signal.
SSL: Indicates the secure socket layer is
active transmits your communications over
the internet in an encrypted format.

u810.book Page 16 Friday, May 1, 2009 12:03 PM

Voice Privacy: Prevents eavesdropping over a
CDMA traffic channel.
Hold - Keys Locked: Indicates that the
external music player keys are locked and
are not functional. Press and hold the HOLD
key to lock/unlock the external music player
keys.
No service: Your phone cannot find a signal
because you’re outside a service area. You
cannot make or receive calls. Wait for a
signal or move to an open area to find a
signal. This indicator always appears when
you first turn on your phone and disappears
once service is located.
Voice Call: Indicates a call in progress.
Data Call: Indicates a data call in progress.
Dormant: Indicates no incoming or outgoing
data.
E911: Indicates Global Positioning Service
(GPS) for 911 is set to On for emergency calls
only.
Location On: Global Positioning Service is set
to On for location and 911 calls.

Battery Level: More bars indicate a greater
charge. When the battery is low, an empty
battery icon flashes and the phone sounds
an alert, which indicates your phone is about
to shut down.
TTY: Indicates that TTY is enabled.
Bluetooth On: Indicates that Bluetooth
wireless technology is turned on.
Bluetooth Connected: Indicates Bluetooth
wireless technology is turned on and is
paired with another Bluetooth-enabled
device.
Bluetooth Active: Indicates that Bluetooth
wireless technology is connected to another
device and receiving or pushing data.
Bottom Display Icons
All Sounds Off: The ringer is silenced for all
alerts, incoming calls, and incoming
messages.
Alarm Only: Your phone will only ring when
the set alarm sounds.
Vibrate Only: Your phone vibrates upon
receiving a call.
Understanding Your Phone

16

u810.book Page 17 Friday, May 1, 2009 12:03 PM

Speakerphone: Your phone switches to
speakerphone instead of earpiece.
Missed Calls: Your phone displays this icon
when calls are missed.
New Msgs: You’ve received a new text, page
or web alert message. You’re also notified of
a new message by animations and sound.
Calendar Event: Your phone displays this icon
when you have a calendar event scheduled.
Voicemail: You’ve received a voicemail
message, page or web alert message. You
have one or more unread voicemail
messages in your voicemail box. (Only
applicable on the Verizon Wireless Network.)
Alarm On: Indicates that your phone has a set
alarm.

AA

17

Auto Answer: Automatic answer is enabled.
Your phone automatically picks up calls after
the designated time with the stereo headset
or when your Bluetooth headset or Bluetooth
hands-free car kit is connected.

Dialogue boxes
Dialogue boxes prompt for action, inform you of status, or warn
of situations such as low memory. Dialogue boxes and their
definitions are outlined below.
• Choice -Example: “SAVE MESSAGE?”
• Reconfirm -Example: “ERASE ALL MESSAGES?”
• Performing -Example: “SENDING...” “CONNECTING...”
• Completed -Example: “MESSAGE SENT”
• Information -Example: “NEW MESSAGE”
• Error -Example: “SYSTEM ERROR!”
• Warning -Example: “BATTERY LOW,” “MEMORY FULL!”

Inserting and Removing the microSD card
To add additional memory to your phone insert a microSD card
(sold separately) into the external memory slot, located in the
battery compartment of the phone. Use the following instructions
and illustrations for proper insertion and removal.

u810.book Page 18 Friday, May 1, 2009 12:03 PM

1.

2.

Press down to slide the battery cover back to remove.

To remove the card:
1.

Press in the microSD card to unlock and remove.

2.

Slide the battery cover up until it snaps into place.

Push the microSD card into the slot until it locks into place.

Understanding Your Phone

18

u810.book Page 19 Friday, May 1, 2009 12:03 PM

Installing Your SIM Card

1.

Press down to slide the battery cover back to remove.

2.

Lift the battery from the bottom end and remove.

Your wireless device comes with a SIM card installed which along
with a Global Feature on your account, enables you to make calls
and access email in GSM Networks while traveling overseas.
Should your SIM card be lost or damaged, please follow these
instructions for the installation of your new SIM.
Note: If your SIM card is lost or damaged within the United States, please dial
*611 from your device or 1.800.922.0204 to speak with a Customer
Service Representative. From outside of the United States dial +1908-559-4899.

Caution!: Do not bend or scratch your SIM card. Avoid exposing your SIM
card to static electricity, water or dirt.

19

u810.book Page 20 Friday, May 1, 2009 12:03 PM

3.

Make sure the gold contacts of the SIM card are face
down, then slide the SIM card completely into the socket.

4.

Insert the top end of the battery into the phone housing
using the directional arrow printed on the battery. The gold
contacts at the battery end must align with contacts on the
phone. Push bottom end of the battery down until it snaps

SIM
card
slot

into place.

Understanding Your Phone

20

u810.book Page 21 Friday, May 1, 2009 12:03 PM

5.

21

Slide the battery cover up until it snaps into place.

u810.book Page 22 Friday, May 1, 2009 12:03 PM

Section 3: Call Functions
This section describes how to make or answer a call. It also
includes the features and functionality associated with making or
answering a call.

Making a Call
1.

From the home screen, enter the number to call using the
numeric keypad and press

.

Dialing Emergency Numbers
You can dial any of the numbers 911, *911, or #911 to place an
emergency call.
• If your phone is in Verizon CDMA Mode, dial 911, *911, or #911, then
press
.
• If your phone is in Global Mode, dial 911, then press
.
Note: If you dial 112 or 999 while in Global Mode, your phone dials the
emergency number immediately (no prompt).

Emergency Calls in GSM Mode
You can make an emergency call while in GSM Mode, even if the
SIM Lock or PIN Lock is enabled. Emergency call is always
supported.

1.

If your phone has the PIN lock enabled, press the left soft
key

2.

SOS.

The “EMERGENCY CALL?” screen will display. Press the left
soft key

Yes, or the right soft key

NO to cancel.

Placing GSM International Calls
Note: The SIM card must be installed in order to make calls in GSM mode.

Calling the U.S. from another country
The United States is the default (reference country) on your
phone. When both Assisted Dialing is set to ON (default), and the
reference country is United States of America; you can place a
call to the U.S. from another country by using an existing number
from you contact list (as if you were in the U.S.). In this scenario,
there is no need to add your current country’s exit code when you
are dialing contacts with these settings.
1.

From the home screen, press and hold

to display

the “+” symbol. The “+” symbol automatically inserts the
exit code for the country from which you are calling.

Call Functions

22

u810.book Page 23 Friday, May 1, 2009 12:03 PM

2.

Press

to insert the U.S. country code, then enter

4.

the area code and number.
3.

Press

. The number is dialed.

5.

From the home screen, press and hold

to display

the “+” symbol. The “+” symbol automatically inserts the
2.

Directional key left or right to select On or Off.
6.

When selecting On, press the

Directional key down to

highlight the Reference Country field, and then press the
left soft key

Enter the country code of the person you are calling. Enter

that support assisted dialing. While on the screen with the

the area code, without the leading zero, followed by the

list of Countries, press the left soft key

number of the person you are calling.

the following options, if needed:

Assisted Dialing
This menu allows you to select Assisted Dialing for a country
where you are making a call.
1.

From the home screen, press

2.

Press the
Press

.

Call Settings.

Set to choose from a list of countries
Details to edit

• Country Code
• IDD Prefix
• NDD Prefix
• Area Code
• National Number Length
7. Press
to save any changes made.

MENU.

Directional key to highlight

& Tools and press

23

With the Assisted Dialing field highlighted, press the

exit code for the country from which you are calling.

Note: There are some exceptions for leaving out the leading zero such as
Italy, Finland and Spain.

3.

Assisted Dialing. Press the right soft key
Help, to view the help menu.

Calling Internationally from another country (GSM Only)
1.

Press

Settings

Note: When Assisted Dialing is On, the home screen will display “Assisted On”
when dialing an international number.
For more information with international calls, see “Placing GSM
International Calls” on page 22.

u810.book Page 24 Friday, May 1, 2009 12:03 PM

Answering a Call

•
•
•
•
•
•
•

You can answer calls with either the flip open or closed.
To answer a call with the flip in the closed position; open the flip.
The call will be automatically answered.
To answer a call with the flip in the open position; press
to answer the call, or
, or the right soft key
Ignore
to send the call to voicemail, or left soft key
Quiet to
silence the ringer.
Answering Call-Waiting Calls
When you receive a call while on a call:
• Press
to answer the new call.
• When you press
and answer the incoming call, the original
caller is placed on hold.
• Press the
key again to return to your original call.
Access numerous menus and features even while in a call.
Note: If the call is disconnected while accessing the Call-In Progress Options,
the options disappear from the display and the phone eventually
returns to the home screen.

While in a call, press the right soft key
following menu items appear in the display.

Note: During a call, turn on Whisper Mode when speaking softly, or when the
caller cannot hear your voice clearly. This mode is useful in meetings
or public places.

2.

Press the directional key to highlight a menu. Press

to

open the highlighted menu or to activate the feature.
3.

Press the left soft key

Mute/Unmute to mute the

call. Press again to unmute the call.

Call In-Progress Options

1.

Messaging: Displays the Messages menu.
Contact List: Opens Contact list to view your contacts.
Recent Calls: Displays recent incoming, missed and outgoing calls.
Bluetooth Menu: Displays the Bluetooth menu.
Main Menu: Displays the Main menu.
Notepad: Opens the Notepad.
Whisper Mode: Increases microphone to maximum volume level.

Options. The

Recent Calls
When you place, miss, or receive a call, a record of the call is
saved in Recent Calls, which is a listing of the different types of
calls you can either receive or make. These types of calls are:
• Missed: Displays any missed calls.
• Received: Displays any received calls that were answered.
• Dialed: Displays all outgoing calls made from your phone.
Call Functions

24

u810.book Page 25 Friday, May 1, 2009 12:03 PM

• All: Displays all missed, received, and outgoing calls made from your

phone.
• View Timers: Displays amount of time for: Last Call, All Calls,
Received Calls, Dialed Calls, Roaming Calls, Transmit Data, Received
Data, Total Data, Last Reset, Lifetime Calls, and Lifetime Data Counter.
Using the default Twilight display theme, Grid menu layout: press
MENU.
Press the directional key right or left to highlight
Recent
Calls menu. Press the directional key up or down to highlight the
call type that you want to view and press
.

following options:

Press the directional key up or down to view the call.

• Save to Contacts: Save the number to your Contacts list.

Viewing Recent Call History
Recent Calls retains information such as the duration, date and
time, and whether the call was received, dialed, or missed.
1.

From the home screen, press the

key.

2.

Press the directional key down to highlight the desired
number.

3.

Once the desired number is highlighted, press

4.

The following call information appear in the display:

OPEN.

• Call Type: The title bar displays if the call is a missed, dialed, or
received.
25

• Name: If the caller is in your Contacts list, their name is listed here
as well as the appropriate icon to indicate Mobile 1, Mobile 2,
Home, Work, or Fax. This option only appears if the caller is in your
Contacts list. If the caller is not in your Contacts list, No Name
appears.
• Number: Displays the telephone number.
• Time: The time of the call.
• Date: The date of the call.
• Duration: The duration of the calls made or received.
5. Press the right soft key
Options to display the

Note: If save doesn't appear, that entry is already in your Contacts list.

• Details: Displays details about the caller if entered in Contacts.
• Erase: Deletes the call from Call History.
• Lock/Unlock: Locks or unlocks the entry to prevent accidental
deletion.
• View Timers: Select to view the call timers for your phone.
6. Press the directional key down to highlight an option. Press
to enter the highlighted option’s sub-menu.

u810.book Page 26 Friday, May 1, 2009 12:03 PM

Call History Icons

Creating or Updating Contacts Using Call History

When you view Recent Calls, an icon to the left of the number
indicates the type of call.

1.

From the home screen, press

then press the

directional key up or down until the desired number is
highlighted. Press the right soft key

Indicates a Missed call

to Contacts is highlighted. Press
Indicates a Dialed call

2.

Indicates a Received call

3.

Options. Save
.

Press the directional key up or down to highlight Add New
Contact or Update Existing. Press

.

If you selected Add New Contact, the following types are
available.

Making Calls Using Call History
1.

From the home screen, press

. Press the directional

key up or down until the desired number is highlighted.
2.

Press
press
number.

to call the highlighted number. Or, you can
OPEN, then press

to call the highlighted

•
Mobile 1
•
Mobile 2
•
Home
•
Work
•
Fax
4. If you selected Update Existing, proceed to step 9.
5.

Press the directional key up or down to highlight the
desired entry type (Mobile 1, Mobile 2, Home, Work, or
Fax) then press

.

Call Functions

26

u810.book Page 27 Friday, May 1, 2009 12:03 PM

6.

Enter a name for the entry using the keypad. Press the left
soft key

7.

9.

Abc if you wish to select a different method

An UPDATE EXISTING pop-up screen with a selection list
of entry types displays. Press the directional key up or

of text entry, such as Word, Abc, ABC, 123, or Symbols.

down to highlight the desired type then press

To assign a Speed Dial location, press the directional key

number is added to the selected entry and saved to your
Contacts.

up or down to highlight the number you would like to
assign to a Speed Dial location and press the right soft
key

Options. Highlight Set Speed Dial and press

. The

Deleting Call History Entries
1.

.

From the home screen, press

then press the

directional key up or down until the desired number is

Highlight an unassigned location and press

highlighted. Press the right soft key

SET. A

highlighted, press

to add Contact to the speed dial

Options. A pop-

up menu appears in the display.

confirmation message appears in the display, Yes is
2.

location.

Press the directional key down to highlight Erase and
press

. Select Yes or No at the ERASE ENTRY? pop-

up screen.
Note: Voicemail is assigned to Speed Dial location 1. Location 411: directory
assistance, 611: customer service access, 911: emergency phone
number.

Note: You can assign a speed dial location to each number associated with
the contact (Home, Work, Mobile 1, Mobile 2, and Fax.).

8.

When you’re finished entering information for the entry,
press

27

SAVE. The entry is saved to your Contacts.

3.

Press

.

Deleting All Call History Entries
1.

From the home screen, press

2.

Press the right soft key
appears in the display.

.
Options. A pop-up menu

u810.book Page 28 Friday, May 1, 2009 12:03 PM

3.

Press the directional key down to highlight Erase All and

Roaming

press

What is Roaming?

. Select Yes or No at the ERASE ALL ENTRIES?

pop-up screen.
4.

Press

.

Contacts
Making Calls Using Contacts
Contacts are entries that you create to store names, numbers,
and other information for people or groups of interest. If you’ve
already entered information into your Contacts list, you can recall
and dial the contact easily. For more information, refer to “Adding
a Contact” on page 47.
1.

From the home screen, press the right soft key
Contacts. Press the directional key up or down until the
contact that you want to call is highlighted then press

Your phone can roam on other compatible digital networks.
Roaming occurs when you travel outside a pre-designated
coverage area. The roaming icon displays when roaming is active
and extra charges may apply when making or receiving calls.
Note: Some features may be unavailable while roaming.

Roaming Options
The following roaming options are available:
– Home Only - Your phone is available for normal operation only in the
designated coverage area.
– Automatic: The preferred roaming list is used to acquire service.
Note: Contact Verizon Wireless for information regarding preferred systems.

VIEW. Details for the contact appear in the display.
To change your Roaming option, follow these steps:
Note: To quickly locate a name, press (or multi-press) any key on the keypad
that corresponds to the first, second, and/or third letters of the
contact’s name.

1.

2.
2.

If the entry contains more than one number, press the
directional key up or down to highlight the desired number.

3.

Press

Using the default Twilight display theme, Grid menu layout:
press

MENU.

Press the directional key right or left to highlight
Settings & Tools menu. Press
Press

Phone Settings.

System Select.

to call the number.
Call Functions

28

u810.book Page 29 Friday, May 1, 2009 12:03 PM

䊳

Voice Commands Settings

For CDMA Settings:
3.

Press

CDMA Settings.

4.

Press the directional key up or down to choose Home Only
or Automatic and press

䊳

.

1.

From the home screen, press the Voice Commands key

2.

Press the right soft key

For GSM Settings:

. The Voice Commands screen displays.

5.

Press

GSM Settings.

6.

Press the directional key up or down to choose Automatic

options appear in the display:

or Manual, and press

• Digit Dial Readout: Reads out the numbers pressed when dialing
a phone number.
• Menu Readout: Reads out the menu items as you scroll through
them.
• TXT Msg Readout: Reads out the text in a TXT message.

.

Voice Commands
Voice Commands is advanced speech recognition software that
can be used to activate a wide variety of functions on your phone.
Voice Commands software automatically voice activates all
contacts for voice dialing and searching, no pre-recording or
training needed. Speak phone numbers naturally to dial, and use
voice commands to navigate phone menus.

29

You can adjust the settings and preferences by opening Voice
Commands menu. Using this menu, you can change the
following Voice Command features:

Settings.The following

Note: Picture or Video messages cannot be read back to you.

• Choice List: If Voice Commands is not absolutely confident that it
has correctly identified a name or number, it can display a choice
list of up to three possibilities, and prompt you to confirm the
correct one. You can control when choice lists appear by changing
the Choice Lists setting to the following:
– Automatic: Voice Commands displays a choice list when it is not
confident it has identified the correct choice from among multiple
alternatives.

u810.book Page 30 Friday, May 1, 2009 12:03 PM

– Always Off: Voice Commands never displays a choice list. Instead,
the application picks the best from among the possible choices.

• Sensitivity: Sensitivity controls the balance between rejecting too
much, which means the phone frequently does not recognize
names, numbers, or commands, and rejecting too little, which
means it frequently recognizes something even if nothing was said.
When Voice Commands rejects an utterance, it displays a message
such as “Please repeat…” or “No match found.” If you frequently
experience these messages, you might be able to get better
recognition by selecting the Sensitivity setting Reject Less. If you
frequently experience false activations (Voice Commands detects a
wrong match), you might be able to get better performance by
selecting the Sensitivity setting Reject More.
• Adapt Voice: Use the Train Voice menu to adapt digit dialing and
name dialing to your voice.
• Prompts: Allows you to select the voice command system
characteristics.
– Mode: Select the voice command system mode from the following:
-Prompts - for handset to read out voice command prompts
-Readout - for handset to read out prompts, dialing digits, menus,
and TXT messages (regardless of individual settings for these
above)
-Tones Only - for handset to prompt you with a tone only
– Audio Playback: Allows audio playback to play through the
speakerphone or through the earpiece.
– Timeout: Allows you to set the timeout interval. If not used within 5 sec
or 10 sec Voice Command will timeout and return to the home screen.

• Call Alert: Provides audible readout of the phone number and/or
name (if in your contact list) of an incoming call.
• Key Setting: Allows you to select the method the Voice Command
menu can be accessed. Select Voice Key Only, Voice Key / Headset,
Voice Key / Flip.
Voice Commands
The following is a list of functions that you can perform using
Voice Commands speech recognition on your phone.
• Call : Dial by saying a Name in your Contacts List, a
Name and a Location (home, work, mobile) or the phone number.
• Send : Send a text, picture, or video message to a
number or to someone in your Contacts List.
• Goto : Open any application installed on your device.
• Check : Provides details of your phone status, voicemail,
messages, missed calls, time, signal strength, battery level, and
volume level.
• Contacts : Open the contact record for any name in your
Contacts List.
• Play : Opens a music playlist.
• My Verizon: Provides information about your Verizon Wireless
account.
• Help: Provides a helpful tutorial on how to use Voice Commands.

Call Functions

30

u810.book Page 31 Friday, May 1, 2009 12:03 PM

Call 

8.

Call Digit Dialing

Commands displays the results.
•
•
•
•

Digit Dial allows you to dial any phone number by simply
speaking the digits into the phone. No training is necessary, and
Digit Dial is programmed to understand natural speech.
1.

From the home screen, press the Voice Commands key

2.

After a brief pause, a list of optional commands appears in

.
the display and the audio prompt "Please say a command"
plays through the earpiece or speakerphone.
3.

Say “Call” at a distance of 3-12 inches from the phone in a
“Please say the name, number, voice mail or last number”

To use Name Dial, you’ll need to have entries stored in your
Contacts list. See page 47 for information on creating a Contacts
list.
1.

2.

After a brief pause, a list of optional commands appears in
the display and the audio prompt “Please say a command”
plays through the earpiece or speakerphone.

Say the area code and number that you want to dial into
the microphone, clearly and naturally.

From the home screen, press the Voice Commands key
.

plays through the earpiece or speakerphone.
5.

Say “Yes” to confirm the number.
Say “No” to reject the number.
Say “Exit” to exit the Voice Command.
Say “Repeat” to have the selected number read one more time.

Call Name Dialing

natural voice.
4.

You’re asked to confirm the correct number as Voice

3.

Say “Call” at a distance of 3-12 inches from the phone in a
natural voice.

6.

The number that you said is repeated through the speaker
and your phone dials the number.

4.

“Please say the name, number, voice mail or last number”
plays through the earpiece or speakerphone.

7.

If Voice Commands is not sure of the number that you said,
a list of possible matches appears in the display.

5.

To use Name Dialing, say the name of the contact that you
want to dial.

31

u810.book Page 32 Friday, May 1, 2009 12:03 PM

6.

7.

The name that you said is repeated through the speaker

Send 

and your phone dials the number.

Send Text

If Voice Commands is not sure of the number that you said,

1.

From the home screen, press the Voice Commands key

2.

A list of commands appears in the display and the audio

.

a list of possible matches appears in the display.
8.

You’re asked to confirm the correct number as Voice
Commands displays the results.

prompt "Please say a command" plays through the

•
•
•
•

earpiece or speakerphone.

Say “Yes” to confirm the number.
Say “No” to reject the number.
Say “Exit” to exit the Voice Command.
Say “Repeat” to have the selected number read one more time.

Note: In case various number are displayed , “Which Number?” will display
in the Listening menu option.

9.

3.

microphone. “Please say the name or number” plays
through the earpiece or speakerphone.
4.

Say the name exactly as it is displayed in your Contacts
list, first name followed by last name or the phone number
of the recipient.

The location is repeated through the speaker and your
phone dials the number.

Say “Send Text” at a distance of 3-12 inches from the

Note: In case various number are displayed , “Which Number?” will display
in the Listening menu option.

5.

The contact name appears in the To: field. For more
information, refer to “Creating and Sending Text
Messages” on page 60.

Call Functions

32

u810.book Page 33 Friday, May 1, 2009 12:03 PM

Send Picture

Send Picture allows you to access the Picture Messaging menu.
You can use entries stored in My Pictures or you can take a
picture of an image using the camera.
1.

From the home screen, press the Voice Commands key

Send Video

Send Video allows you to access Video message, you can use
entries stored in My Videos or you can record a video using the
camcorder.
1.

From the home screen, press the Voice Commands key

2.

A list of commands appears in the display and the audio

.
2.

A list of commands appears in the display and the audio

.

prompt "Please say a command" plays through the

prompt “Please Say a Command” plays through the

earpiece or speakerphone.
3.

4.

Say “Send Picture” at a distance of 3-12 inches from the

earpiece or speakerphone.
3.

microphone. “Please say the name or number” plays

through the earpiece or speakerphone.

through the earpiece or speakerphone.

Say the name exactly as it is displayed in your Contacts

4.

list, first name followed by last name.
Note: In case various number are displayed , “Which Number?” will display
in the Listening menu option.

5.

33

Say “Send Video” at a distance of 3-12 inches from the

microphone. “Please say the name or number” plays

The contact name appears in the To: field. For more

Say the name exactly as it is displayed in your Contacts
list, first name followed by last name.

Note: In case various number are displayed , “Which Number?” will display
in the Listening menu option.

5.

The contact name appears in the To: field. For more

information, refer to “Creating and Sending Picture

information, refer to “Creating and Sending Video

Messages” on page 62.

Messages” on page 64.

u810.book Page 34 Friday, May 1, 2009 12:03 PM

Goto 
The “Go To” command allows you to access a menu within the
phone (for example, “Go to Contacts”). If no menu option is
stated, a list of options will be provided.
Opening Menus and Applications

To navigate menu items on your phone or to open select
applications using Voice Commands, perform the following:
1.

From the home screen, press the Voice Commands key

Check 
Checking Phone Status
Note: Checking Phone Status can be accessed with the phone flip in either the
closed or open position.

1.

From the home screen, press the Voice Commands key

2.

A list of commands appears in the display and the audio

.

.
2.

prompt “Please say a command” plays through the
3.

Say “Check” at a distance of 3-12 inches from the
microphone. “Please choose” plays through the earpiece

To begin navigation of menu items, say “Go To” at a

or speakerphone. Valid “Check” commands are:

distance of 3-12 inches from the microphone. The menu

• "Status": Displays and announces all of the available status
indicators in sequence through the earpiece or speakerphone—if it
is enabled.
• "Voicemail" : Displays the number of new voicemail messages.
• "Messages": Displays and announces the number of new
voicemail, TXT, and Picture messages through the earpiece or
speakerphone—if it is enabled.
• "Missed Calls": Displays the missed call log.

through the earpiece or speakerphone.
Select one of the following menus or applications:
Contacts, Recent Calls, Messaging, Media Center, Settings &
Tools, Mobile Web, V CAST Videos or My Music.
5.

earpiece or speakerphone.
3.

earpiece or speakerphone.

list displays and a prompt of “Please choose” plays
4.

prompt "Please say a command" plays through the

A list of commands appears in the display and the audio

The option spoken opens.

Call Functions

34

u810.book Page 35 Friday, May 1, 2009 12:03 PM

• "Time": Displays and announces the current time through the
earpiece or speakerphone—if it is enabled.
• "Signal Strength": Displays and announces the current EVDO
and 1x signal strength levels through the earpiece or
speakerphone—if it is enabled.
• "Battery": Displays and announces the current battery level
through the earpiece or speakerphone—if it is enabled.
• "Volume": Displays and announces the current master volume
setting through the earpiece or speakerphone—if it is enabled.
4. The option spoken opens.
Contacts 
Name Lookup
Note: Name Lookup can be accessed with the phone flip in either the closed or
open position.

For name lookup, you must have entries in your Contacts list.
1.

From the home screen, press the Voice Commands key
. A list of commands appears in the display and the
audio prompt "Please say a command" plays through the
earpiece or speakerphone.

35

2.

Say “Contacts ” at a distance of 3-12 inches from
the microphone. Say the contact name exactly as it is
displayed in your Contacts list, first name followed by last
name. The contact name appears in the display with other
information that you’ve entered for that contact.

3.

After verifying that the contact name is correct, any phone
numbers associated with that contact will be read back to
you. You will then be asked "Do you want to call, create
new, modify, erase a contact?"

4.

At this point, to call, create new, modify or erase a contact,
use the following steps:
• To call a contact, say “Call”. The phone number highlighted on your
display will be called.

Note: To call another number other than the default number highlighted,
scroll to the desired phone number and press
.

• To create a new contact, say “Create New”. “Say the number” will
be asked. Follow the instructions when prompted.
• To modify a contact, say “Modify”. “What would you like to
modify?” will be asked followed by a list of existing phone number
types for that contact. Say what you would liked modified. After the
selected modification is finished, “Contact updated” will be
announced.

u810.book Page 36 Friday, May 1, 2009 12:03 PM

• To erase a contact, say “Erase”. The contact highlighted on your
display will be erased if confirmed. “Erase contact?” will be asked.
Say “Yes” to erase the contact or “No” to cancel.
Play 
Play
1.

From the home screen, press Voice Commands key
.

2.

A list of commands appears in the display and the audio
prompt "Please say a command" plays through the
earpiece or speakerphone.
• Say “Play” or “My Music” at a distance of 3-12 inches from the
microphone. The Music Library displays.
• Say “Play All” or “Play All Songs” at a distance of 3-12 inches from
the microphone to play all songs on your device.
• Say the “Play ” at a distance of 3-12 inches from
the microphone.

Note: The playlist name must be spoken exactly as saved in My Music
library.

4.

Say “All Songs” to play all songs on your handset, say a
playlist name to play that playlist, or say “My Music” to
access the Music Library.

My Verizon
Check your Verizon Wireless account status by voice command.
Note: This features launches the browser to your account page and requires
a data plan and is subject to Verizon Wireless data coverage.

Help
Provides helpful information on how to use Voice Commands.
1.

From the home screen, press the Voice Commands key
.

2.

A list of commands appears in the display and the audio
prompt “Please say a command” plays through them
earpiece or speakerphone.

3.

Say, "Help" at a distance of 3-12 inches from the phone in
a natural voice. The tutorial appears in the display.

3.

“Please Choose” plays through the earpiece or
speakerphone.

Call Functions

36

u810.book Page 37 Friday, May 1, 2009 12:03 PM

Section 4: Menu Navigation
This section explains the menu navigation for your phone. An
outline of the available menus of your phone is included.

Menu Navigation
Access menus using the
, or use a shortcut.

Directional key, soft keys

The Twilight display theme has the Grid main menu layout as the
default setting. You can change the main menu layout to Tab or
List. For more information about choosing main menu layouts,
see “Main Menu Settings” on page 91.
To access menus using Grid or List main menu layouts, use the
following steps:
From the home screen, press

2.

Press the

3.

Press the

.

Directional key up or down to highlight the

desired sub-menu and then press
37

MENU.

Directional key up or down to highlight the

desired menu and then press

1.

From the home screen, press

2.

Press the

MENU.

Directional key left or right to highlight a

menu.

Your Renown™ comes with the Twilight display theme as the
default display theme. You may change the display theme to the
Slick Black theme. For more information about choosing Slick
Black display theme, see “Display Themes” on page 90.

1.

To access menus using the Tab main menu layout, use the
following steps:

.

3.

When the desired menu is highlighted, press the
Directional key up or down to highlight a sub-menu and
press

.

Return to the Previous Menu
Press

to return to the previous menu.

Menu Number Accelerators
You can also access menus and sub-menus faster and with
fewer key presses using menu number accelerators. To access a
menu or sub-menu quickly, press
MENU, then enter the
menu and/or sub-menu number(s) for the feature desired.
See the following examples for standard menu navigation and
number accelerators using the default Twilight display theme,
Grid main menu layout.

u810.book Page 38 Friday, May 1, 2009 12:03 PM

Directional Key Shortcuts

Example using standard menu navigation:
1.

From the home screen, press
Directional key to highlight

MENU. Press the
Contacts and then press

.
2.

Press the

Mobile Web

Directional key down to highlight Groups

and then press
3.

From the home screen, press a
Directional key to launch its
corresponding application. For more information on personalizing
directional shortcut keys, see “Set Shortcuts” on page 94.

Press the

Directional key down to highlight Family

and then press

My Verizon

My Shortcuts*

VIEW.

Example using number accelerators:
1.
2.

From the home screen, press
Press the
Press
sub-menu.

Default Directional
Shortcut Keys

OK.

Directional key to highlight
Groups,

Calendar

MENU.
Contacts.

Family to access the Family

1. New TXT Message
2. New Picture Message
3. Bluetooth On/Off
4. Alarm Clock

*Press the directional key to select a menu item.

Menu Outline
The following list shows the menu structure and indicates the
accelerator number assigned to each option.

Contacts
1: New Contact
2: Contact List
3: Groups
1: No Group
2: Business
3: Colleague
Menu Navigation

38

u810.book Page 39 Friday, May 1, 2009 12:03 PM

4: Family
5: Friends

4: Speed Dials
5: In Case of Emergency
6: My Name Card

Messaging
1: New Message
1: TXT Message
2: Picture Message
3: Video Message
4: Voice Message

2: Inbox
3: Sent
4: Drafts
5: Voicemail
6: Visual Voice Mail
7: Mobile IM
8: Email
9: Chat

Recent Calls
1: Missed
2: Received
39

3: Dialed
4: All
5: View Timers

Calculator
Media Center
1: Music & Tones
1: V CAST Music | Rhapsody
2: Get New Ringtones
1: Get New Applications
3: My Ringtones
1: Get New Ringtones
4: My Music
5: My Sounds
1: Record New
6: Sync Music

2: Picture & Video
1: V CAST Videos
2: Get New Pictures
1: Get New Applications
3: My Pictures
4: My Videos
5: Take Picture
6: Record Video

u810.book Page 40 Friday, May 1, 2009 12:03 PM

7: Online Album

3: Games
1: Get New Applications

4: Mobile Web
5: Browse & Download
1: Get New Applications

6: Extras
1: Get New Applications
@

Email
Mobile IM
VZ Navigator
Settings & Tools

1: My Verizon
2: Tools
1: Voice Commands
2: Calculator
1: Normal
2: Tip
3: Converter
3: Calendar
4: Alarm Clock
5: Stop Watch

6: World Clock
7: Notepad

3: Bluetooth Menu
1: Add New Device

4: Sounds Settings
1: Call Sounds
1: Call Ringtone
1: Get New Ringtones
2: Call Vibrate
2: Alert Sounds
1: TXT Message
1: Tone
1: Get New Ringtones
2: Vibrate
3: Reminder
2: Multimedia Message
1: Tone
1: Get New Ringtones
2: Vibrate
3: Reminder
3: Voicemail
1: Tone
1: Get New Ringtones
2: Vibrate
3: Reminder
Menu Navigation

40

u810.book Page 41 Friday, May 1, 2009 12:03 PM

4: Emergency Tone
5: Device Connect
3: Keypad Sounds
4: Keypad Volume
5: Service Alerts
1: ERI
2: Minute Beep
3: Call Connect
6: Power On/Off
1: Power On
2: Power Off

5: Display Settings
1: Banner
1: Personal Banner
2: ERI Banner
2: Backlight
1: Display
1: Duration
2: Brightness
2: Keypad
3: Wallpaper
1: Main Screen
1: My Pictures
2: My Videos
2: Front Screen
41

4: Display Themes
5: Main Menu Settings
6: Menu Font Size
7: Dial Fonts
1: Style
2: Size
8: Clock Format
1: Main Clock
2: Front Clock

6: Phone Settings
1: Time & Date
2: Airplane Mode
3: Network Mode
4: Set Shortcuts
1: Set My Shortcuts
2: Set Directional Keys
5: Voice Command Settings
1: Digit Dial Readout
2: Menu Readout
3: TXT Msg Readout
4: Choice List
5: Sensitivity
6: Adapt Voice
7: Prompts
8: Call Alert

u810.book Page 42 Friday, May 1, 2009 12:03 PM

9: Key Setting
6: Language
7: Location
8: Current Country
9: Phone Security
0: SIM Security
*: System Select
1: CDMA Settings
2: GSM Settings
#: NAM Select
1: NAM Select
2: Auto NAM Select
:Quick Search

7: Call Settings
1: Answer Options
2: Auto Retry
3: TTY Mode
4: One Touch Dial
5: Voice Privacy
6: Data Settings
7: DTMF Tones
8: Assisted Dialing

8: Memory

2: Videos
3: Sounds
2: Phone Memory
1: Phone Memory Usage
2: My Pictures
3: My Videos
4: My Ringtones
5: My Music
6: My Sounds
3: Card Memory*
1: Card Memory Usage
2: My Pictures
3: My Videos
4: My Music
5: My Sounds

9: Phone Info
1: My Number
2: SW/HW Version
3: Icon Glossary

0: SIM Info
* Card memory menu listing is available only when memory card
is inserted in phone.

1: Save Options
1: Pictures
Menu Navigation

42

u810.book Page 43 Friday, May 1, 2009 12:03 PM

Section 5: Entering Text
This section outlines how to select the desired text input mode
when entering characters into your phone. This section also
describes how to use Word text entry system to reduce the
amount of key strokes associated with entering text.

Changing the Text Entry Mode
1.

While composing a message, press left soft key

Abc

to display a pop-up menu with the following Text Entry

Word recognizes the most commonly used word for any
sequence of key presses and inserts that word into your
message. It’s much faster than the traditional method of text
entry (Abc) and requires only one key press per letter of the word
that you’re spelling.
1.

From the home screen, press the left soft key

Mode options:

Message, then press

•
•
•
•
•
•
•

Message to compose a new text message.

Word
Abc
ABC
123
Symbols
Domain Extensions*
Quick Text**

Note: *The Domain Extensions option is only available when the To field is
highlighted. Use the Shortcuts option to quickly enter @, .com, .net, or
.edu to an Email address.
**The Quick Text option is only available when entering the body of the
message. Use the Quick Text option to quickly enter a message.

43

Entering Text Using Word Mode

2.

New Message,

TXT

Enter the phone number or Email address of the recipient,
then press the

Directional key down to move to the

Text field.
3.

Press the left soft key

Abc to display a pop-up menu

containing text entry mode options.
4.

Abc is highlighted by default. Press the
key up or down to highlight Word, then press

Directional
.

u810.book Page 44 Friday, May 1, 2009 12:03 PM

Now, for practice, enter the word “Hello” into your
message by pressing each of the following keys only once:

Entering Symbols
Use symbol mode to enter symbols @ or % into a text message.
1.

From the home screen, press the left soft key
Message, then press

H

E

L

L

O

Word recognizes that the most frequently used word for the
sequence of numbers entered. The word you just entered is
“HELLO.” If more than one word shares the same sequence,
Word provides the most common of the two. Press
to
display other words in the dictionary, if available.

Entering Upper and Lower Case
• Enter characters while in ABC mode by pressing the key that contains

the desired characters

2.

Directional key down to move to the

Text field.
3.

Press the left soft key

Abc to display a pop-up menu

containing the text entry mode options.
4.

Abc is highlighted by default. Press the

Directional

key up or down to highlight Symbols, then press

for “G”.

. The

first of three screens containing symbols appears in the
display.

that key.
accept the character and therefore insert it into the message.
• Press
to enter a space.
• To cycle between initial caps, uppercase, and lower case for
characters in ABC mode, briefly press
.
• To cycle between initial caps, uppercase, and lower case for
characters in Word mode, briefly press
.

TXT

Enter the phone number or Email address of the recipient,
then press the

• Press the key repeatedly to cycle through other available characters for
• Pause briefly when the desired character appears in the display to

New Message,

Message to compose a new text message.

5.

Press left soft key

Prev or right soft key

Next

to page through the other symbols, if necessary.
6.

Enter the key that corresponds with the symbol that you
wish to enter. For example, press

for an

exclamation point (!) on the first page of symbols.

Entering Text

44

u810.book Page 45 Friday, May 1, 2009 12:03 PM

7.

Repeat steps 3 through 6 to insert as many symbols into
your message as desired.

Enter numbers into a text message while in number mode (123).
For instructions on changing text entry modes see “Changing the
Text Entry Mode” on page 43..
From the home screen, press the left soft key
Message, then press

New Message,

TXT

Message to compose a new text message.
2.

Enter the phone number or Email address of the recipient,
then press the

Directional key down to move to the

Text field.
3.

Press the left soft key

Abc to display a pop-up menu

containing the text entry mode options.
4.

Abc is highlighted by default. Press the

Directional

key up or down to highlight 123, then press
5.

wish to enter. For example, press

45

.

Enter the key that corresponds with the number that you
4.

When you are finished adding numbers, press the left soft
key

Entering Numbers

1.

6.

for the number

123 to select a different method of text entry.

u810.book Page 46 Friday, May 1, 2009 12:03 PM

Section 6: Understanding Your Contacts
This section allows you to manage your daily contacts by storing
their name and number in your Address Book.

Opening Contacts Menu
The Contacts menu provides access to powerful features such as
adding Groups, creating and sending vCards, and viewing the
phone number assigned to your phone by Verizon Wireless.
NOTE: The menu navigation instructions for this section uses the
default Twilight display theme, Grid menu layout.
1.

From the home screen, press
Directional key to highlight

MENU. Press the
Contacts and then press

.
2.

Press the

Directional key up or down to highlight the

Contacts menu item of your choice, then press

to

select it.

Contacts Icons
You can assign multiple entries to a contact. The icons in the
following table represent all available entry types.
Mobile 1 icon. Enter a mobile number for the
entry in this field.

Home icon. Enter a home number for the
entry in this field.
Work icon. Enter the work number for the
entry in this field.
Email 1 icon. Enter an Email address for the
entry in this field.
Group icon. Select an available group to
associate with the entry in this field.
Picture icon. Select an available pre-loaded
image or downloaded image from Picture ID
to associate with the contact.
Ringtone icon. Select a ringtone to associate
with the entry in this field.
Mobile 2 icon. Enter a secondary mobile
number for the entry in this field.
Fax icon. Enter a fax number for the entry in
this field.
Email 2 icon. Enter a secondary Email
address for the entry in this field.
Note icon. Enter a note for the entry in this
field.
Understanding Your Contacts

46

u810.book Page 47 Friday, May 1, 2009 12:03 PM

Adding a Contact

7.

Highlight an unassigned location and press

SET. A

confirmation message appears in the display, Yes is

When you add information to your Contacts, you can add it as a
new entry or as an existing entry.

highlighted, press

Method 1

to add the Contact to the speed dial

location.

Creating a new Contact from the home screen
1.

From the home screen, press
Directional key to highlight

MENU. Press the
Contacts and then press

Note: You can assign a speed dial location to each number associated with
the contact (Home, Work, Mobile 1, Mobile 2, and Fax.).

.
2.

Press

3.

Enter a name for the entry using the keypad.

4.

Press the

New Contact.

8.

Directional key up or down to highlight the

appropriate type (Mobile, Home, Work, Email, etc.). Once
highlighted, use the keypad to enter required information.
5.

Press the

Directional key up or down to highlight

other type fields, if desired. Enter information using the
keypad.
6.

Note: Voicemail is assigned to Speed Dial location 1.

To assign a Speed Dial location after entering the number,
press the right soft key
Speed Dial and press

Options. Highlight Set
.

When you’re finished entering information for the entry,
press

SAVE to save the entry to your Contacts.

Method 2
Adding a number to a new or existing Contact from the home
screen

You can add new numbers to the Contacts by simply entering the
number from the home screen, then following the necessary
prompts to complete the process.
1.

From the home screen, enter the number to save using the
keypad, then press the left soft key

You’re prompted to select from Add New Contact ,
Update Existing or Notepad.

47

Save.

u810.book Page 48 Friday, May 1, 2009 12:03 PM

2.

3.

Press

to enter the number as a Add New Contact,

press

to add the number to Update Existing or

press

to save the entry to Notepad.

To assign a Speed Dial location, highlight the number you
would like to assign to a Speed Dial location and press the
right soft key

Options. Highlight Set Speed Dial and

If you selected Add New Contact, the following types are

press

available.

Highlight an unassigned location and press

•
Mobile 1
•
Mobile 2
•
Home
•
Work
•
Fax
4. If you selected Update Existing, proceed to Step 9.
5.

7.

Press the

Directional key up or down to highlight the

.
SET. A

confirmation message appears in the display, Yes is
highlighted, press

to add Contact to the speed dial

location.
Note: Voicemail is assigned to Speed Dial location 1.

Note: You can assign a speed dial location to each number associated with
the contact (Home, Work, Mobile 1, Mobile 2, and Fax.).

desired entry type (mobile, home, work, etc.) then press
8.

.
6.

press

Enter a name for the entry using the keypad. Press the left
soft key

Abc if you wish to select a different method

of text entry, such as Word, Abc, ABC, 123, or Symbols.

When you’re finished entering information for the entry,

9.

SAVE. The entry is saved to your Contacts.

If you selected Update Existing, the Contact List opens in
Search mode. Press the

Directional key up or down

to browse through entries, or enter the name of the entry
using the keypad. Once you’ve highlighted the entry you
wish to update, press

.
Understanding Your Contacts

48

u810.book Page 49 Friday, May 1, 2009 12:03 PM

10. An UPDATE EXISTING pop-up screen with a selection list

of entry types displays. Press the

Directional key up

or down to highlight the desired type then press

. The

number is added to the selected entry and saved to your
Contacts.
Method 3
Storing Numbers After a Call

Adding Pauses
Calls to automated systems often require a password or account
number. Instead of manually entering numbers each time, store
the numbers to your Contacts along with special characters
called pauses.
1.

From the home screen, enter the number.

2.

Press the right soft key

Once you’ve finished a call, you can store the number of the
caller to your Contact List.
Note: If the call was incoming and Caller ID information was unavailable,
then the store option is also unavailable.

1.

After you press

to end your call, the call time,

appears in the display) and press

Press the right soft key

Save. You’re prompted to

select Add New Contact, Update Existing or Notepad.

.

• 2-Sec Pause: A two-second pause stops the calling sequence for
two seconds and then automatically sends the remaining digits.
• Wait: A hard pause stops the calling sequence until further input
from you.
3. When you’re finished entering information for the entry,

length of call and phone number appears in the display.
2.

Options to highlight 2-Sec

Pause (A “P” appears in the display) or Wait (A “W”

press
4.

SAVE.

Continue with Step 2, Method 2 for Adding a number to a
new or existing Contact from the home screen.

Follow the on-screen prompts to designate other
information.

49

Note: Entering multiple Add Pauses extends the length of a pause. For
example, two consecutive Add Pauses cause a total pause time of four
seconds. Keep in mind pauses count as digits towards the 48-digit
maximum.

u810.book Page 50 Friday, May 1, 2009 12:03 PM

Contact Groups

Move an Entry to Another Group

You can place Contact entries into categories, called “Groups.”
Groups allow you to search your Contacts faster, quickly send
messages to one or more group members, and more.

1.

Note: By default, new entries to your Contacts are placed into the No Group
unless another group is specified.

2.

View Groups

3.

1.

From the home screen, press
Directional key to highlight

2.

Press

Contacts and then press

Groups. The following groups appear in the

display.
• No Group
• Business
• Colleague
• Family
• Friends
3. Press the

Contacts. Press the

Directional key up or down to

highlight the contact you wish to move.
Press the left soft key

Edit. Press the

Directional key up or down to scroll to the Group option.
Press the left soft key

Set. Choose from the

following groups:

MENU. Press the

.

From the home screen, press the right soft key

• No Group
• Business
• Colleague
• Family
• Friends
4. Press the

Directional key up or down to highlight the

group containing the entry that you wish to move, then
press
5.

Directional key up or down to highlight the

desired group, then press

Press

.
SAVE. The selection has been saved to the

designated group.

to access the group and

view its contents.
Understanding Your Contacts

50

u810.book Page 51 Friday, May 1, 2009 12:03 PM

Create a New Group

Send a Text Message to Members of a Group

In addition to the five groups already in your phone, you can
create additional groups (a maximum of 25). New group names
must be within a 32-character limit.
1.

From the home screen, press
Directional key to highlight

MENU. Press the

Press

Note: Text messaging availability varies when roaming off the Verizon
Wireless Network.

Contacts and then press
1.

.
2.

Use Send Message in the Group feature to send a message to as
many as 10 members of a group at once.

From the home screen, press
Directional key to highlight

Groups. Your existing groups appear in the

.

display.
3.

MENU. Press the
Contacts and then press

Press the left soft key

New. A NEW GROUP pop-up

2.

Enter the Group name.

5.

Press

Groups. Your existing groups appear in the

display.

menu displays with the “Enter Name” field highlighted.
4.

Press

3.

Highlight the desired group name and press the right soft
key

SAVE to save. The Groups list now displays

Options. Highlight New TXT Msg and press

.

the new group added.
4.

Press the

Directional key up or down to highlight the

contacts in the group you want to send a message. Press
to place a checkmark next to each selection to send
messages to.
5.

Press the left soft key
contacts.

51

Done after selecting up to 10

u810.book Page 52 Friday, May 1, 2009 12:03 PM

Note: You can mark up to 10 members of a group for message distribution. If
you try to mark an 11th member, you’ll be notified that “MAXIMUM
NUMBER OF RECIPIENTS IS 10”.

6.

Press the
the Text field.

8.

To send the text message, press

SEND.

Send a Picture Message to Members of a Group
Note: Picture Messaging charges apply per your Calling Plan. Monthly plans
are available. Higher rates apply for International Picture Messaging
(where available). Please check verizonwireless.com/vzglobal for rates
and coverage. Compatible device required. Not available everywhere.

From the home screen, press
Directional key to highlight

MENU. Press the
Contacts and then press

.
2.

Press

Groups. Your existing groups appear in the

display.
3.

Highlight the desired group name and press the right soft
key

Options. Highlight New Picture Msg and press

Directional key down to highlight the

message. Press

to place a checkmark next to each

selection to send messages to.
5.

Enter the content of your message using the keypad.

Use the

contacts in the group to which you want to send a

Directional key down to place the cursor in

7.

1.

4.

Press the left soft key

Done after selecting up to 10

contacts.
6.

Press the

Directional key up or down to move the

cursor into the following entry fields:
• Text: Add text to the Picture Message.
• Picture: Add an picture from My Pictures gallery to the message.
– To add a picture in the picture entry field, press the left soft key
My Pics. Use the
Directional key to highlight the
.
desired picture and press
• Sound: Add sound to the Picture Message.
• Subject: Add a subject to the Picture Message.
• Name Card: Attach a Name Card or an entry in your Contacts to
the message.
7. Once you’ve finished adding the desired content to your
Picture Message, press

SEND to send the Picture

Message to the intended recipients.

.
Understanding Your Contacts

52

u810.book Page 53 Friday, May 1, 2009 12:03 PM

Send a Video Message to Members of a Group
Note: Video Messaging charges apply per your Calling Plan. Compatible
device required. Monthly plans are available. Not available
everywhere.

1.

From the home screen, press
Directional key to highlight

MENU. Press the
Contacts and then press

.
2.

Press

Groups. Your existing groups appear in the

• Text: Add text to the Video Message.
• Video: Add an video from the My Videos gallery to the message.
– To add a video in the video entry field, press the left soft key
Videos. Use the
Directional key to highlight the desired
.
video and then press
• Subject: Add a subject to the Video Message.
• Name Card: Attach a Name Card or an entry in your Contacts to
the message.
7. Once you’ve finished adding the desired content to your
Video Message, press

display.
3.

Highlight the desired group name and press the right soft
key

Options. Highlight New Video Msg and press

.
4.

Press the

Send a Voice Message to Members of a Group
Note: Only available within Verizon Wireless Enhanced Services Area.

Directional key up or down to highlight the

contacts in the group to which you want to send a
message. Press

1.

Press the left soft key

to place a checkmark next to each
Done after selecting up to 10

contacts.
6.

Press the

Directional key down to move the cursor

into the following entry fields:
53

From the home screen, press
Directional key to highlight

MENU. Press the
Contacts and then press

.

selection to send messages to.
5.

SEND to send the Video

Message to the intended recipients.

2.

Press
display.

Groups. Your existing groups appear in the

u810.book Page 54 Friday, May 1, 2009 12:03 PM

3.

Highlight the desired group name and press the right soft
key

8.

Options. Highlight New Voice Msg and press

Video Message, press

.
4.

Press the

Directional key up or down to highlight the

message. Press

to place a checkmark next to each

selection to send messages to.
Press the left soft key

Done after selecting up to 10

Finding a Contacts Entry
From the home screen, you can quickly open the Contacts list.
Contacts is a quick way of viewing entries you’ve stored in the
Contacts list.
1.

Press

to start your voice message recording. Press

the left soft key

Pause if needed, to pause the

recording. Press the left soft key
the recording. Press
7.

Press the

From the home screen, press the right soft key
Contacts. The Contact List displays.

contacts.
6.

SEND to send the Video

Message to the intended recipients.

contacts in the group to which you want to send a

5.

Once you’ve finished adding the desired content to your

Resume to resume

Stop to stop recording.

2.

Editing an Existing Contact Entry
1.

• Text: Add text to the Video Message.
• Subject: Add a subject to the Video Message.
• Name Card: Attach a Name Card or an entry in your Contacts to
the message.

From the home screen, press the right soft key
Contacts.

Directional key down to move the cursor

into the following entry fields:

In the Go To field, enter the first and second letters of the
name you wish to search until it is highlighted.

2.

Press the

Directional key up or down to highlight the

contact list entry and press the left soft key
3.

Press the

Edit.

Directional key up or down to highlight the

name, number, Email address, or other field that you wish
to edit.

Understanding Your Contacts

54

u810.book Page 55 Friday, May 1, 2009 12:03 PM

4.

Press

to backspace and delete numbers, text, or

Speed Dialing

symbols.
5.

Press and hold

Note: 1-Touch, 2-Touch, and 3-Touch dialing allows you to call numbers
stored in your Contact List quicker.

to erase all numbers in the

highlighted field. Use the keypad to re-enter numbers, text,
or symbols.
6.

When you’re finished editing the entry, press

SAVE.

Speed dialing allows you to press and hold a key (or keys) to dial
the number associated with those key(s). There are three types
of speed dialing; 1-touch, 2-touch, and 3-touch dialing.

Your changes are saved.

Deleting a Contact Entry
1.

From the home screen, press the right soft key

1-touch dialing

Contacts.
2.

Press the

Directional key up or down to highlight the

contact list entry and press
3.

Press the left soft key

VIEW.
Erase. A pop-up “ERASE

CONTACT?” screen displays.
4.

Note: Memory location 001 is reserved for voicemail. Location 411: directory
assistance, 611: customer service access, 911: emergency phone
number.

Highlight Yes or No, then press

.

Call phone numbers assigned to memory locations 002 - 009 by
pressing and holding the any of the 2 - 9 keys. For example, to
speed dial the number assigned to location 2, press and hold
until the name and number appear in the display and the
number is dialed.
2-touch dialing
Call phone numbers assigned to keys 010 through 099 by briefly
pressing the first key, then pressing and holding the second key.
For example, to speed dial the number assigned to 013, briefly
press
, then press and hold
until the number dials.

55

u810.book Page 56 Friday, May 1, 2009 12:03 PM

3-touch dialing

6.

Call phone numbers assigned to memory locations 100 through
999 by briefly pressing the first and second keys, then pressing
and holding the third key.
For example, to dial location number 113, briefly press
then press and hold
until the number dials.

,

Assign a speed dial location
1.

Directional key to highlight
2.

Press
Press the

My Name Card allows you to create a virtual business card. Once
completed, you can send the card to recipients as a vCard
attachment.

Contacts and then press

Speed Dials. The Speed Dials screen displays

.
Press

3.

My Name Card opens with the Name field highlighted.

4.

Enter information in each of the fields as desired. Press the

5.

Note: A check mark appears to the left of selected contacts.

Directional key up or down to highlight the

entry you want, then press

then use the keypad to enter information.

SET. The SET SPEED DIAL

screen displays.
Press the

My Name Card.

Directional key up or down to move between fields,

number you wish to assign or enter the speed dial location

4.

MENU. Press the
Contacts and then press

2.

Directional key up or down to highlight the

using the keypad. Press

From the home screen, press
Directional key to highlight

with the first available number highlighted.
3.

My Name Card

MENU. Press the

.

to

return to the home screen.

1.

From the home screen, press

Continue to assign speed dial entries or press

5.

When finished, press

to save the Name Card.

.

At the pop-up screen, highlight Yes or No and press

.

Understanding Your Contacts

56

u810.book Page 57 Friday, May 1, 2009 12:03 PM

Sending Contact Information (vCard) to another Bluetooth
enabled phone

You can send individual contacts or your entire contact list to or
from another device that is Bluetooth enabled*.

• Bluetooth: Allows you to send a name card to a Bluetooth enabled
device.
4. Press
Bluetooth.
5.

Highlight the desired contact and press

MARK. To

choose all contacts, press right soft key
Note: *If Bluetooth is not powered on, or your Renown™ is not paired with
another device see “Turning Bluetooth On or Off” on page 84..

When finished, press left soft key
6.

Mark All.**
Done.

Highlight the destination device an press

.

Important!: Not all Bluetooth devices will accept a name card.

1.

Note: If your Renown™ is not paired already with the destination device,
follow the instructions on page 84 for Bluetooth Search.

From the home screen, press right soft key
Contacts.

7.

2.

Highlight a contact and press right soft key

3.

Press

Options.

Send Name Card. The following options

display:
• TXT Message: Allows you to send a name card via TXT Message.
A name card with a picture cannot be sent in a TXT Message
because it exceeds the maximum number of characters allowed.
• Picture Message: Allows you to send a name card via Picture
Message.
• Video Message: Allows you to send a name card via Video
Message.
• Voice Message: Allows you to send a name card via Voice
Message.
57

Highlight Yes to connect to the other device and press
.

8.

The other device will ask to connect. Press

9.

“CONNECTING” appears in the display.

.

10. When the information is exchanged, a message will appear

that the transfer is complete.
Note: ** All information will be transferred except for group name , ringtone,
and Emergency (ICE) contact reference.

u810.book Page 58 Friday, May 1, 2009 12:03 PM

Finding My Phone Number

Emergency Contacts

My Number displays the ten-digit number assigned to your
phone.
1.

From the home screen, press

2.

Press the

Adding Emergency Contacts
1.

MENU.

Directional key to highlight the

Settings & Tools menu and press

From the home screen, press the right soft key
Contacts.

2.

In Case of Emergency is highlighted, press

VIEW.

.

3.

Press

Phone Info.

4.

Press

My Number. MY NUMBER screen displays

with CDMA Number and GSM Number.
5.

Press the

Directional key highlight either CDMA or

GSM number and press

. The mobile device, phone

number, and mobile identification numbers are displayed.
Note: You may need to enter your GSM phone number, assigned to the SIM
card, at the initial GSM Number screen display. You can also edit the
GSM number, if necessary, by pressing the left soft key
Edit.

3.

Contact 1, Contact 2, Contact 3 and Personal Info options
are shown. Highlight a contact location and press
ADD.

Note: Use the Personal Info option to enter information such as illnesses,
allergies, and other detailed information.

4.

Press

From Contacts to add an emergency number

from your contacts list. Select a Contact and press
Understanding Your Contacts

.
58

u810.book Page 59 Friday, May 1, 2009 12:03 PM

Unassign an Emergency Contact
1.

From the home screen, press the right soft key
Contacts. Press the

Directional key to highlight the

Emergency Contact you want to unassign.
Note: Emergency contacts are displayed in red font.

2.

Press the right soft key

3.

Press

Add Contact
Emergency Contact Added
5. Press
New Contact to enter a new contact as an
emergency number. Enter Contact information and press
SAVE.
6.

Options.

Unassign ICE Contact. The “UNASSIGN ICE

CONTACT?” confirmation screen appears in the display.
4.

Yes is highlighted, press
and press

to confirm or highlight No

to return to your contact list.

The Emergency Contact is added and is displayed in the
Contact List in red font.
Unassign ICE Contact

59

u810.book Page 60 Friday, May 1, 2009 12:03 PM

Section 7: Messaging
This section allows you to send or receive different types of
messages. It also includes the features and functionality
associated with messaging.

Types of Messages

1.

While text messages from other phones are delivered directly to
your phone, Picture and Video messages and Email will be stored
in the Inbox of the message server and the server will alert you to
new messages. Therefore you need to retrieve new messages to
your phone and read them on the phone.
Retrieving a Text Message
When you receive a message the message ringer sounds, (unless
turned off), and New Text Message appears in the display along
with the closed envelope icon
. The date and time of the
message also appear in the display.

to View now or highlight View later and press

. The message is saved to your Inbox where you can
view it later.
2.

Your phone is capable of sending Email, text, picture and video
messages. Send Email, Mobile Instant Messages (IM), text,
picture, and video messages by simply entering the Email
address or the phone number of the recipient in the To: <.........>
or Send To field when creating a new message.

Retrieving New Messages

Press

With the message open, press the right soft key
Options to Forward, Reply w. Copy, Save Quick Text, Lock,
Add To Contacts, Messaging Font Size, Extract Addresses
and Message Info. Press the left soft key

Erase to

erase the message.
3.

With the message open, press

REPLY to return a

message to the sender.

Creating and Sending Text Messages
You can send text messages to another mobile phone or to an
Email address.
Note: The Samsung Renown requires a SIM card in order to send Text
Messages outside of the U.S. (in GSM networks).

NOTE: The menu navigation instructions for this section uses the
default Twilight display theme, Grid menu layout.

Messaging

60

u810.book Page 61 Friday, May 1, 2009 12:03 PM

1.

From the home screen, press
Press the

MENU.

Directional key to highlight

and then press

Messaging

Note: If you do not select an option press the
message.

.
5.

2.

Press

New Message.

Press the

to return to your

key to move to the Text field. In the text

field, compose your message using the keypad. At any
point while composing a message, press the left soft key

Note: You can also access Messaging menu by pressing the left soft key

.

Abc or the right soft key

Options soft keys to

display additional options.
3.

Press

TXT Message to compose a new text
䊳

message.
4.

At any point while entering your recipient(s) phone number
or Email address, press the left soft key

123 or the

Add soft keys to display additional

options.
䊳

Press the left soft key

123 to change Text Entry Mode.

Choose Word, Abc, ABC, 123, Symbols and Domain Extensions
modes of text entry.
䊳

Press the right soft key

Add to add a recipient From

Contacts, Recent Calls, Groups or To Contacts.

61

Abc to change Text Entry Mode.

Choose Word, Abc, ABC,123, Symbols and Quick Text modes

Enter the phone number or Email address of the recipient.

right soft key

Press the left soft key
of text entry.

䊳

Press the right soft key

Options to display a pop-up

menu with the options listed:
• Save As Draft: Save the message to your Draft folder.
• Add: Select this option to display the following sub-menus:
– Quick Text: Choose from up to 15 pre-loaded messages. You can add
Options
15 additional messages by pressing the right soft key
then press New. You can erase Quick Text messages by pressing the
Erase.
left soft key
– Graphic: Lists preloaded and downloaded graphics.
– Animation: Lists preloaded and downloaded animations.
– Sound: Lists preloaded and downloaded sounds.

u810.book Page 62 Friday, May 1, 2009 12:03 PM

– Name Card: Attach My Name Card information or information from
one of your Contacts.

• Edit Text Format: Allows you to edit the text size, alignment, style,
color, and background color.
• Priority Level: Save the message with a High or Normal priority.
• Callback #: Provides the ability to send a callback # with the
message.
• Enh. Delivery Ack: Displays a pop-up screen notifying the
message sent has been received.
• Cancel Message: Cancels the message and allows you to save it
in the Drafts folder.
Note: If you do not select an option press the
message.

6.

Press the

Creating and Sending Picture Messages
Note: Picture Messaging charges apply per your Calling Plan. Monthly plans are
available. Higher rates apply for International Picture Messaging (where available).
Please check verizonwireless.com/vzglobal for rates and coverage. Compatible
device required. Not available everywhere.

Picture Message combines text, picture, and sound creating an
intuitive message. This is also known as Multimedia Messaging
(MMS).
1.

Directional key to highlight an option. Press

.

2.

Press

New Message.

3.

Press

Picture Message.

4.

Enter the phone number or Email address of the recipient.
At any point while entering your recipient(s) phone number

sub-menu.
To send the message, press

MENU.

Directional key to highlight the

Messaging menu and then press

to return to your

to perform the function for the option, or to enter its
7.

From the home screen, press
Press the

or Email address, press the left soft key

SEND.

right soft key
䊳

Press the left soft key

123 or the

Add soft keys for additional options.
123 to change Text Entry Mode.

Choose Word, Abc, ABC, 123, Symbols and Domain Extensions
modes of text entry.

Messaging

62

u810.book Page 63 Friday, May 1, 2009 12:03 PM

䊳

Press the right soft key

Add to add a recipient From

• Cancel Message: Cancels the message and allows you to save it
in the Drafts folder.

Contacts, Recent Calls, Groups, To Online Album or To
Contacts.

Note: If you do not select an option press the

Note: If you do not select an option press the

5.

Press the

to return to your message.

6.

field, compose your message using the keypad. At any

a picture, and follow the prompts. Press

point while composing a message, press the left soft key

highlighted image.

Options soft keys to

7.

Press the left soft key
of text entry.

Highlight the Sound field. Press the left soft key

record a sound and press
8.

Options to display a pop-up

• Preview: Shows the message before it is sent.
• Save As Draft: Save the message to your Draft folder.
• Add Quick Text: Choose from up to 15 pre-loaded messages. You
can add 15 additional messages by pressing the right soft key
Options the press New. You can erase Quick Text messages by
Erase.
pressing the left soft key
• Priority Level: Save the message with a High or Normal priority.

.

Highlight the Subject field. In the Subject field, compose
your message using the keypad. Press the left soft key

menu with the options listed:

63

to attach the

Highlight the desired sound or highlight Record New to

Abc to change Text Entry Mode.

Choose Word, Abc, ABC,123, Symbols and Quick Text modes
Press the right soft key

My Pics to add

Sounds to select a sound.

display additional options.

䊳

Directional key down to highlight the

Picture field. Press the left soft key

key to move to the Text field. In the text

Abc or the right soft key
䊳

Press the

to return to your message.

Abc to change entry mode. Press the right soft key
Options to Add Quick Text. Highlight the desired
Quick Text phrase, and press
9.

.

Highlight the Name Card field. Press the left soft key
Add to select Name Card or an entry from your
Contacts list. Follow the prompts and press

to insert.

u810.book Page 64 Friday, May 1, 2009 12:03 PM

10. Once all fields are complete, press

to send the

䊳

message to the intended recipient(s).

modes of text entry.
䊳

Note: Video Messaging charges apply per your Calling Plan. Compatible
device required. Monthly plans are available. Not available
everywhere.

Video Message combines text, and video creating an intuitive
message. This is also known as Multimedia Messaging (MMS).
From the home screen, press
Press the
2.

Press

Press the right soft key

Add to add a recipient From

Contacts, Recent Calls, Groups, To Online Album or To
Contacts.
Note: If you do not select an option press the

5.

MENU.

Directional key to highlight

and then press

123 to change Text Entry Mode.

Choose Word, Abc, ABC, 123, Symbols and Domain Extensions

Creating and Sending Video Messages

1.

Press the left soft key

Press the

to return to your message.

key to move to the Text field. In the text

field, compose your message using the keypad. At any

Messaging

point while composing a message, press the left soft key

.

Abc or the right soft key

New Message.

Options soft keys to

display additional options.

3.

Press

Video Message.

4.

Enter the phone number or Email address of the recipient.

䊳

Press the left soft key

Abc to change Text Entry Mode.

Choose Word, Abc, ABC,123, Symbols and Quick Text modes.

At any point while entering recipient(s) phone number or
Email address, press the left soft key
right soft key
options.

123 or the

Add soft keys to display additional

䊳

Press the right soft key

Options to display a pop-up

menu with the options listed:
• Preview: Shows the message before it is sent.
• Save As Draft: Save the message to your Draft folder.

Messaging

64

u810.book Page 65 Friday, May 1, 2009 12:03 PM

• Add Quick Text: Choose from up to 15 pre-loaded messages. You
can add 15 additional messages by pressing the right soft key
Options and then press New. You can erase Quick Text messages
Erase.
by pressing the left soft key
• Priority Level: Save the message with a High or Normal priority.
• Cancel Message: Cancels the message and allows you to save it
in the Drafts folder.
Note: If you do not select an option press the
message.

6.

Press the

to return to your

Directional key down to highlight the Video

field. Press the left soft key

1.

From the home screen, press
Press the

3.

Press

4.

Press

Highlight the Name Card field.

MENU.

Directional key to highlight

and then press
Press

.

to send the

You can send voice messages to another mobile phone or to an
Email address.

2.

Quick Text phrase, and press

to insert.

Creating and Sending Voice Messages

Highlight the Subject field. In the Subject field, compose

Options to Add Quick Text. Highlight the desired

Add to

message to the intended recipient(s).

highlighted video.

Abc to change entry mode. Press the right soft key

65

Follow the prompts and press
10. Once all fields are complete, press

to attach the

your message using the keypad. Press the left soft key

8.

To add Name Card, press the left soft key

select My Name Card or an entry from your Contacts list.

Videos to add a video,

and follow the prompts. Press
7.

9.

Messaging

.

New Message.
Voice Message.
to start recording. Press the left soft key

Pause if needed. After completing your recording, press
STOP to end the recording.

u810.book Page 66 Friday, May 1, 2009 12:03 PM

5.

At the NEW VOICE MESSAGE screen, enter the phone

7.

number or Email address of the recipient. At any point

key
䊳

8.

123 or the right soft

text entry.

soft key

Add to add a recipient From
䊳

key to move to the Voice field. Your voice

recording is shown. Press the right soft key

Options

to display a pop-up menu with the options listed:
•
•
•
•
•

Press the left soft key

Abc to change Text Mode. Choose:

entry.

Contacts.
Press the

Options soft

Word, Abc, ABC,123, Symbols or Quick Text modes of text

Contacts, Recent Calls, Groups, To Online Album or To
6.

Abc or the right soft key

keys to display additional options.
䊳

Press the right soft key

Directional key down to highlight the Text

keypad. At any point while in the text field, press the left

123 to change Text Mode. Choose

Word, Abc, ABC, 123, Symbols or Domain Extensions modes of
䊳

Press the

field. In the text field, compose your message using the

Add soft keys for additional options.

Press the left soft key

Record to re-record a new

voice recording, if needed.

while entering your recipient(s) phone number or Email
address, press the left soft key

Press the left soft key

Review: Plays the voice recording.
Save As Draft: Save the message to your Draft folder.
Priority Level: Save the message with a High or Normal priority.
Remove Recording: Removes the voice recording.
Cancel Message: Cancels the message and allows you to save it in
the Drafts folder.

Press the right soft key

Options to display a pop-up

menu with the options listed:
• Review: Shows the message before it is sent.
• Save As Draft: Save the message to your Draft folder.
• Add Quick Text: Choose from up to 15 pre-loaded messages.
You can add 15 additional messages by pressing the right soft key
Options then press 1. New. Enter your new quick text and
SAVE. You can erase Quick Text messages by pressing
press
Erase.
the left soft key
• Priority Level: Save the message with a High or Normal priority.
• Cancel Message: Cancels the message and allows you to save it in
the Drafts folder.
Messaging

66

u810.book Page 67 Friday, May 1, 2009 12:03 PM

9.

Press the

Directional key down to highlight the

2.

Subject field. In the Subject field, compose your message
using the keypad. Press the left soft key
change entry mode. Press the right soft key

Abc to
Options

3.

Press the left soft key

Mute/Unmute (while an

attached sound byte is playing), or the right soft key
Options. The following options may appear in the display:

and press

• Play Again: Replays the sound byte attached to a Picture Message.
• Forward: Forward the message to another recipient.
• Erase: Deletes the message. Only displays in menu when a sound
byte isn’t attached to the message that was sent.
• Save Picture: Saves the picture in a Picture message to My
Pictures.
• Save As Ringtone: Saves the sound byte received with the
message as a ringtone.
• Save Sound: Saves the sound received with the message.
• Save Quick Text: Saves the text received in the message to the
Quick Text list.
• Save Name Card: Saves the attached name card to your Contact
List.
• Lock/Unlock: Locks or unlocks the entry to prevent accidental
deletion.
• Add To Contacts: Save the number of the sender to your Contacts
as a new entry or add to an existing entry.

.
Directional key down to highlight the Name

Card field. Press the left soft key

Add to select My

Name Card or an entry from your Contacts list. Follow the
prompts and press

to insert.

Once all fields are complete, press

SEND.

Receiving Picture Messages
When you receive a new Picture Message, your phone will sound
and the screen will display View Now and View Later. For the
following steps, choose View Now.
Note: For the option Reject to appear in the display when you receive a
Picture Message, Pic-Video Auto Receive mode must be set to Off in
the Message Settings menu. The default Pic-Video Auto Receive value
is set to On.

When you choose View Now, the image (and text if any)
contained in the Picture Message appears in the display.

67

Directional key up or down to scroll through

the message or view the entire picture if necessary.

to Add Quick Text. Highlight the desired Quick Text phrase,
10. Press the

1.

Press the

u810.book Page 68 Friday, May 1, 2009 12:03 PM

• Messaging Font Size: Allows you to select the font size of the message
being viewed. Select Normal or Large.
• Message Info: Provides the following information: From and
Callback #, Priority, Message Type, Size and Attachment(s) name
and size.

4.

Press the left soft key
or the right soft key
may appear in the display:

Note: When viewing a Picture message, you can view the previous message
by pressing the
Directional key left. You can also view the next
message by pressing the
Directional key right.

•
•
•
•

Receiving Video Messages

•

When you receive a new Video Message, your phone will sound
and the screen will display View Now and View Later. For the
following steps, choose View Now.

•
•

Note: For the option Reject to appear in the display when you receive a Video
Message, Multimedia Auto Receive mode must be set to Off in the
Message Settings menu. The default Pic-Video Auto Receive value is
set to On.

•
•

1.

When you choose View Now, the image (and text if any)

2.

Press

3.

Press the

contained in the Video Message appears in the display.
PLAY to play the video.
Directional key up or down to scroll through

Erase to erase the message
Options. The following options

•
•

Reply: Replies to the received message.
Forward: Forward the message to another recipient.
Erase: Erases the video.
Save Picture: Saves an image of the video in a Video message to
My Videos.
Save As Ringtone: Saves the sound byte received with the
message as a ringtone.
Save Sound: Saves the sound byte received with the message in
My Sounds.
Save Quick Text: Saves the text received in the message to the
Quick Text list.
Save Name Card: Saves the attached name card to your Contact
List.
Lock/Unlock: Locks or unlocks the entry to prevent accidental
deletion.
Add To Contacts: Save the number of the sender to your Contacts
as a new entry or add to an existing entry.
Messaging Font Size: Allows you to select the font size of the message
being viewed. Select Normal or Large.

the message.
Messaging

68

u810.book Page 69 Friday, May 1, 2009 12:03 PM

• Message Info: Provides the following information: From and
Callback #, Priority, Message Type, Size and Attachment(s) name
and size.
Note: When viewing a Video message, you can view the previous message
Directional key left. You can also view the next
by pressing the
message by pressing the
Directional key right.

Receiving Voice Messages
When you receive a new Voice Message, your phone will sound
and the screen will display View Now and View Later. For the
following steps, choose View Now.
Note: For the option Reject to appear in the display when you receive a Voice
Message, Multimedia Auto Receive mode must be set to Off in the
Message Settings menu. The default Multimedia Auto Receive value is
set to On.

1.

When you choose View Now, the recording (and text if any)

2.

Press the

contained in the Voice Message appears in the display.
Directional key up or down to scroll through

the message or view the entire picture if necessary.
3.

Press the left soft key

Mute/Unmute (while an

attached sound byte is playing), or the right soft key
Options. The following options may appear in the display:
69

• Play Again: Replays the sound byte attached to a Picture Message.
• Forward: Forward the message to another recipient.
• Erase: Deletes the message. Only displays in menu when a sound
byte isn’t attached to the message that was sent.
• Save As Ringtone: Saves the sound byte received with the
message as a ringtone.
• Save Sound: Saves the sound received with the message.
• Save Quick Text: Saves the text received in the message to the
Quick Text list.
• Save Name Card: Saves the attached name card to your Contact
List.
• Lock/Unlock: Locks or unlocks the entry to prevent accidental
deletion.
• Add To Contacts: Save the number of the sender to your Contacts
as a new entry or add to an existing entry.
• Messaging Font Size: Allows you to select the font size of the message
being viewed. Select Normal or Large.
• Message Info: Provides the following information: From and
Callback #, Priority, Message Type, Size and Attachment(s) name
and size.
Note: When viewing a Voice message, you can view the previous message
by pressing the
Directional key left. You can also view the next
message by pressing the
Directional key right.

u810.book Page 70 Friday, May 1, 2009 12:03 PM

With the message open, press
to the sender.

REPLY to return a message

4.

message. Press

When you receive a message while in a call, the NEW
to

.

Note: Text messages can only be viewed during a call. Multimedia messages
can not be downloaded during a call.

You can view a text message without disconnecting your
call by pressing the right soft key

Options and then

select Messaging.
3.

Press

Inbox, highlight the message you want to

view and press

When you receive a new Multimedia message you would
like to view later, highlight View Later and press

2.

To view the message, press the left soft key
Press

Your phone provides default message folders for your Text and
Multimedia messages.
Note: To quickly view all messages in the Inbox, Sent, or Drafts folders, open
one message and then press the
Directional key right. To view the
Directional key left to view the
next message or press the
previous message.

Inbox
1.

From the

Messaging menu, press

Inbox.

2.

Press the

Directional key up or down to highlight the

message that you wish to view.

.
3.

Press

OPEN to view contents of the highlighted

message.

Message.
3.

Message Folders

Received messages of all types are stored in the Inbox folder.

OPEN to view the message.

View a Multimedia Message Later
1.

DOWNLOAD to view Multimedia

message.

MESSAGE dialog box appears in the display. Press
View Now or highlight View Later and press

2.

OPEN.

The INBOX screen appears first with information about the

Receive Messages While in a Call
1.

Highlight the unopened message, then press

Inbox.
Messaging

70

u810.book Page 71 Friday, May 1, 2009 12:03 PM

4.

While viewing a message press the right soft key
Options to display the available options. Options are
dependent on the message type:
• For Text Messages the following options may appear in the display:
– Forward: Forwards the message to another recipient.
– Reply w. Copy: Replies to the received message with a text message
and allows you to send a copy of the message to another contact.
– Save Quick Text: Saves the text received in the message to the
Quick Text list.
– Lock/Unlock: Locks or unlocks the entry to prevent accidental
deletion.
– Add to contacts: Saves the number of the sender to your Contacts
as a new entry or add to an existing entry.
– Messaging Font Size: Allows you to select the font size of the
message being viewed. Select Normal or Large.
– Extract Addresses: Displays all Contact Numbers, Email Addresses
and URLs extracted from the opened message. Press left soft key
Save to save the number to your contacts or press
to
call the sender.
– Message Info: Provides the following information: From (also
provides the date and time the message was received), Callback #,
Priority, Message Type, Size and Attachments (if any).
• For Picture Messages the following options may appear in the
display:
– Play Again: Replays the sound byte attached to a Picture Message.

71

– Forward: Forwards the message to another recipient.
– Erase: Deletes the message. Only displays in menu when a sound byte
is attached to the message that was sent.
– Save Picture: Saves the picture sent in a Picture message to My
Pictures.
– Save As Ringtone: Saves the sound byte received with the message
as a ringtone.
– Save Sound: Saves the sound byte received with the message in My
Sounds.
– Save Quick Text: Saves the text received in the message to the
Quick Text list.
– Save Name Card: Saves the attached name card to your Contact
List.
– Lock/Unlock: Locks or unlocks the entry to prevent accidental

deletion.
– Add To Contacts: Save the number of the sender to your Contacts
as a new entry or add to an existing entry.
– Messaging Font Size: Allows you to select the font size of the
message being viewed. Select Normal or Large.
– Message Info: Provides the following information: From (also
provides the date and time the message was received), Callback #,
Priority, Message Type, Size and if a Picture, Sound or Name Card were
included in the message.

• For Video Messages the following options may appear in the
display:
– Reply: Replies to the received message.

u810.book Page 72 Friday, May 1, 2009 12:03 PM

– Forward: Forward the message to another recipient.
– Erase: Erases the video.
– Save Picture: Saves an image of the video in a Video message to My
Videos.
– Save As Ringtone: Saves the sound byte received with the message
as a ringtone.
– Save Sound: Saves the sound byte received with the message in My
Sounds.
– Save Quick Text: Saves the text received in the message to the
Quick Text list.
– Save Name Card: Saves the attached name card to your Contact
List.
– Lock/Unlock: Locks or unlocks the entry to prevent accidental
deletion.
– Add To Contacts: Save the number of the sender to your Contacts
as a new entry or add to an existing entry.
– Messaging Font Size: Allows you to select the font size of the
message being viewed. Select Normal or Large.
– Message Info: Provides the following information: From and

Callback #, Priority, Message Type, Size and Attachment(s) name
and size.
• For Voice Messages the following options may appear in the
display:
– Play Again: Replays the sound byte attached to a Picture Message.
– Forward: Forwards the message to another recipient.

– Erase: Deletes the message. Only displays in menu when a sound byte
is attached to the message that was sent.
– Save As Ringtone: Saves the sound byte received with the message
as a ringtone.
– Save Sound: Saves the sound byte received with the message in My
Sounds.
– Save Quick Text: Saves the text received in the message to the
Quick Text list.
– Save Name Card: Saves the attached name card to your Contact
List.
– Lock/Unlock: Locks or unlocks the entry to prevent accidental

deletion.
– Add To Contacts: Save the number of the sender to your Contacts
as a new entry or add to an existing entry.
– Messaging Font Size: Allows you to select the font size of the
message being viewed. Select Normal or Large.
– Message Info: Provides the following information: From (also provides
the date and time the message was received), Callback #, Priority,
Message Type, Size and if a Picture, Sound or Name Card were
included in the message.
Note: If no sound byte is attached to the message, press the left soft key
Erase to delete the message. Press the left soft key
Mute/
Unmute to mute/unmute the sound byte attached to the message.

5.

For Video Messages, press

PLAY to play to the

message.
Messaging

72

u810.book Page 73 Friday, May 1, 2009 12:03 PM

6.

For Text and Picture Messages, press

REPLY to reply

to the message.

4.

While viewing the message, press the right soft key
Options to display options listed. Options are dependent on
the type of message:

Note: When the Inbox exceeds 100 text messages, the first message in the
list is replaced with the next incoming message. Picture and Video
messages are replaced when the phone’s maximum memory is
reached. For information on how to set Auto Erase Inbox and Auto Save
Sent see “Changing Message Settings” on page 79.

Sent
Your phone stores messages in the Sent folder, regardless of
whether the message was successfully transmitted. Verify if and
when a message was successfully transmitted by enabling the
Enh. Delivery Ack feature in TXT Message options.
Note: Enhanced Delivery Acknowledgement can't be set for Multimedia
message.

Review Messages in the Sent Folder
1.

From the home screen, press
Press the
and then press

Messaging

.

2.

Press

3.

Highlight the message you wish to review, then press
OPEN.

73

MENU.

Directional key to highlight
Sent.

• For Text Messages the following options may appear in the display:
– Forward: Forwards the message to another recipient.
– Lock/Unlock: Locks or unlocks the entry to prevent accidental
deletion.
– Save Quick Text: Saves the text sent in the message to the Quick
Text list.
– Add To Contacts: Adds the sender’s information to your contact list.
– Messaging Font Size: Allows you to select the font size of the
message being viewed. Select Normal or Large.
– Message Info: Provides the following information: Send To Number
(also provides the date and time the message was sent), Priority,
Message Type, Size, Status, and Cause Code.
• For Picture Messages the following options may appear in the
display:
– Play Again: Replays the sound in the message.
– Forward: Forwards the message to another recipient.
– Erase: Deletes the message. Only displays in menu when a sound byte
is attached to the message that was sent.
– Lock/Unlock: Locks or unlocks the entry to prevent accidental
deletion.
– Save Quick Text: Saves the text sent in the message to the Quick
Text list.

u810.book Page 74 Friday, May 1, 2009 12:03 PM

– Add To Contacts: Adds the sender’s information to your contact list.
– Messaging Font Size: Allows you to select the font size of the
message being viewed. Select Normal or Large.
– Message Info: Provides the following information: Sent To Number
(also provides the date and time the message was sent), Priority,
Message Type, Size, Attachment(s) (if a Graphic, Sound or Name Card
were included in the message), Status, and Cause Code.

• For Video Message the following options may appear in the display:
– Forward: Forwards the message to another recipient.
– Resend: Allows you to resend the message.
– Lock/Unlock: Locks or unlocks the entry to prevent accidental
deletion.
– Save Quick Text: Saves the text sent in the message to the Quick
Text list.
– Add To Contacts: Adds the sender’s information to your contact list.
– Messaging Font Size: Allows you to select the font size of the
message being viewed. Select Normal or Large.
– Message Info: Provides the following information: Send To Number
(also provides the date and time the message was sent), Priority,
Message Type, Size, Attachment(s) (if a Video or Name Card were
included in the message), Status, and Cause Code.
• For Voice Messages the following options may appear in the
display:
– Play Again: Replays the sound in the message.
– Forward: Forwards the message to another recipient.

– Erase: Deletes the message. Only displays in menu when a sound byte
is attached to the message that was sent.
– Lock/Unlock: Locks or unlocks the entry to prevent accidental
deletion.
– Save Quick Text: Saves the text sent in the message to the Quick
Text list.
– Add To Contacts: Adds the sender’s information to your contact list.
– Messaging Font Size: Allows you to select the font size of the
message being viewed. Select Normal or Large.
– Message Info: Provides the following information: Sent To Number
(also provides the date and time the message was sent), Priority,
Message Type, Size, Attachment(s) (if a Sound or Name Card was
attached), Status and Cause Code.
Note: If no sound byte is attached to the message, press the left soft key
Erase to delete the message. Press the left soft key
Mute/
Unmute to mute/unmute a sound byte attached to the picture
message.

5.

Press the

Directional key up or down to highlight the

desired option.
6.

Press

to perform the function for the highlighted

option.

Messaging

74

u810.book Page 75 Friday, May 1, 2009 12:03 PM

7.

From the Sent menu, press the left soft key

Erase to

6.

Directional key until Save As

Draft is highlighted, then press

delete, or No to return to the Sent menu.

message appears in the display and your message is

. A confirmation

saved to the Drafts folder.

Drafts
Draft messages are those that have been composed but never
sent. You can return to the Drafts folder at any time to view, edit,
or send a draft message.

View and Edit Draft Messages
7.

From the home screen, press
Directional key to highlight

From the home screen, press
Press the

Create a Draft Text Message
1.

Scroll down with the

delete the message from the Sent folder. Highlight Yes to

and then press
MENU. Press the
Messaging and press

.

8.

Press

9.

Press the

Press

New Message.

3.

Select the type of message you want to create.

4.

Enter the phone number of the recipient, then press the

Messaging

.

Drafts.
Directional key to highlight the message

you wish to view, then press

2.

MENU.

Directional key to highlight

EDIT. The message

opens in the Text field with the message text displayed.
Note: For Text Messages, after selecting
EDIT, the message opens in the
to field. Press
to move to the Text field.

.
5.

Compose your message using the keypad, then press the
right soft key
the display.

Options. A pop-up menu appears in

10. Press

to backspace and delete any characters in

the display, if desired. Press and hold
11. Press the right soft key

Options. A pop-up menu

appears in the display with the options listed.
75

to erase all

characters in the field.

u810.book Page 76 Friday, May 1, 2009 12:03 PM

• For Text Messages the following options may appear in the display:
• Save As Draft: Save the message to your Draft folder.
• Add: Select this option to display the following sub-menus:
– Quick Text: Choose from up to 15 pre-loaded messages. You can add
Options
15 additional messages by pressing the right soft key
and then press New. You can erase Quick Text messages by pressing
the left soft key
Erase.
– Graphic: Lists preloaded and downloaded graphics.
– Animation: Lists preloaded and downloaded animations.
– Sound: Lists preloaded and downloaded sounds.
– Name Card: Attach My Name Card information or information from
one of your Contacts.
• Edit Text Format: Allows you to edit the text size, alignment, style,
color, and background color.
• Priority Level: Save the message with a High or Normal priority.
• Callback #: Provides the ability to send a callback # with the
message.
• Enh. Delivery Ack: Displays a pop-up screen notifying the
message sent has been received.
• Cancel Message: Cancels the message and allows you to save it
in the Drafts folder.
• For Picture-Video Messages the following options may appear in
the display:
– Preview: Allows you to preview the message.
– Save As Draft: Save the message to your Draft folder.

– Add Quick Text: Choose from up to 15 pre-loaded messages. You
can add 15 additional messages by pressing the right soft key
Options and then press New. You can erase Quick Text messages by
pressing the left soft key
Erase.
– Priority Level: Save the message with a High or Normal priority.
– Cancel Message: Cancels the message and allows you to save it in
the Drafts folder.

• For Voice Messages the following options may appear in the
display:
– Review: Allows you to preview the message.
– Save As Draft: Save the message to your Draft folder.
– Add Quick Text: Choose from up to 15 pre-loaded messages. You can
add 15 additional messages by pressing the right soft key
Options then press 1. New. Enter your new quick text and press
SAVE. You can erase Quick Text messages by pressing the left
Erase.
soft key
– Priority Level: Save the message with a High or Normal priority.
– Cancel Message: Cancels the message and allows you to save it in
the Drafts folder.
12. Press the
Directional key up or down to highlight the
desired option. Press

to perform the function for the

highlighted option.
13. Highlight the following fields for Picture-Video Messages

and press the right soft key

Options to display the

following options:
Messaging

76

u810.book Page 77 Friday, May 1, 2009 12:03 PM

• Picture-Video: Insert a picture-video clip.
Note: Press the left soft key
video clip.

My Pics-Videos to add a new picture or

Preview: Allows you to review the message.
Save As Draft: Save the message to your Draft folder.
Priority Level: Save the message with a High or Normal priority.
Remove Picture-Video: Deletes the attached Picture-Video file.
Cancel Message: Cancels the message and allows you to save it in
the Drafts folder.
• Sound: Insert a sound byte.
–
–
–
–
–

Note: Press the left soft key

Sounds to add a new sound byte.

Review: Allows you to review the message.
Save As Draft: Save the message to your Draft folder.
Priority Level: Save the message with a High or Normal priority.
Remove Sound: Deletes the attached sound byte file.
Cancel Message: Cancels the message and allows you to save it in
the Drafts folder.
• Subject: Insert the subject of your message.
–
–
–
–
–

– Save As Draft: Save the message to your Draft folder.
– Add Quick Text: Choose from up to 15 pre-loaded messages. You
can add 15 additional messages by pressing the right soft key
Options and then press New. You can erase Quick Text messages by
pressing the left soft key
Erase.
– Priority Level: Save the message with a High or Normal priority.
– Cancel Message: Cancels the message and allows you to save it in
the Drafts folder.

• Name Card: Insert and name card.
Note: Press the left soft key

Add to add a name card.

Preview: Allows you to review the message.
Save As Draft: Save the message to your Draft folder.
Priority Level: Save the message with a High or Normal priority.
Remove Name Card: Deletes the name card.
Cancel Message: Cancels the message and allows you to save it in
the Drafts folder.
14. Highlight the following fields for Voice Messages and press
–
–
–
–
–

the right soft key

Options to display the following

options:
• Text: Insert a text message.

Note: Press the left soft key

Abc to change text entry mode.
Note: Press the left soft key

– Preview: Allows you to preview the message.
77

Abc to change the Entry Mode.

u810.book Page 78 Friday, May 1, 2009 12:03 PM

– Review: Allows you to review the message.
– Save As Draft: Save the message to your Draft folder.
– Add Quick Text: Choose from up to 15 pre-loaded messages. You
can add 15 additional messages by pressing the right soft key
Options and then press New. You can erase Quick Text messages by
pressing the left soft key
Erase.
– Priority Level: Save the message with a High or Normal priority.
– Cancel Message: Cancels the message and allows you to save it in
the Drafts folder.

• Subject: Insert the subject of your message.
Note: Press the left soft key

desired option. Press

• Name Card: Insert and name card.
Add to add a name card.

to perform the function for the

highlighted option.
16. Once you’ve returned to the message composer, press

to send the message, if desired.

Abc to change Entry Mode.

– Review: Allows you to preview the message.
– Save As Draft: Save the message to your Draft folder.
– Add Quick Text: Choose from up to 15 pre-loaded messages. You
can add 15 additional messages by pressing the right soft key
Options and then press New. You can erase Quick Text messages by
Erase.
pressing the left soft key
– Priority Level: Save the message with a High or Normal priority.
– Cancel Message: Cancels the message and allows you to save it in
the Drafts folder.

Note: Press the left soft key

Save As Draft: Save the message to your Draft folder.
Priority Level: Save the message with a High or Normal priority.
Remove Name Card: Deletes the name card.
Cancel Message: Cancels the message and allows you to save it in
the Drafts folder.
15. Press the
Directional key up or down to highlight the
–
–
–
–

Erase Options
You can erase unlocked messages in your Inbox, Drafts folder, or
Sent folder. Locked messages are not erased.
To erase messages:
1.

From the Messaging menu, press

2.

The following options are available:
•
•
•
•

Options.

Erase Inbox: Erases unlocked messages in your Inbox.
Erase Sent: Erases unlocked messages in your Sent folder.
Erase Drafts: Erases unlocked messages in your Drafts folder.
Erase All: Erases unlocked messages in all message folders
(Inbox, Drafts and Sent).

– Preview: Allows you to preview the message.
Messaging

78

u810.book Page 79 Friday, May 1, 2009 12:03 PM

Changing Message Settings
This menu allows you to define settings for messages sent or
received on your phone. To access your message settings, use
the following steps:
1.

From the home screen, press
Press the
and then press

MENU.

Directional key to highlight

Messaging

.

2.

Press the left soft key

Settings.

3.

The following options appear:
• Entry Mode: Sets the default entry mode for messaging. Choose from
Word, Abc, ABC, or 123.
• Auto Save Sent: Saves all messages sent. Choose from: On, Off, or
Prompt.
• Auto Erase Inbox: Erases the oldest message of the same type
(Text or Multimedia) when the maximum number of received
messages of that type is exceeded in the Inbox. For example, When
the Inbox exceeds 100 text messages, the first message in the list
is replaced with the next incoming message. Picture messages are
replaced when the phone’s memory is full.Choose from On or Off.
• Messaging Font Size: Allows you to set the message font size for
message received.
• TXT Auto View: Automatically displays the text message when
received. Choose from On or Off.

79

• Multimedia Auto Receive: Automatically receives picture and video
messages into your inbox. Choose from On or Off.
• Domain Extensions: Choose from 4 different pre-loaded domain
extensions or create a new domain extension.
• Quick Text: Displays the Quick Text pre-defined entries for Text,
Picture, Video or Voice Messages. Press the right soft key
New
to add to the Quick Text list or press the left soft key
Erase to
erase. Enter your new text and press
. The new Quick Text item
shows in the first position of the list.
• Voicemail #: Enter the speed dial entry set for your voicemail.
• Callback #: Allows you to use or edit the number assigned to your
handset. Choose from On or Off.
• Signature: Adds the signature text to each message sent. Choose
from None or Custom.
4. Select the message option you would like to change and
press

.

u810.book Page 80 Friday, May 1, 2009 12:03 PM

Voicemail

Visual VoiceMail

New voicemail alerts are sent via a free Text message. These
messages indicate how many new and urgent voicemails are in
your voice mailbox. Open the free text message to view the
number of new and urgent voice messages in your voice
mailbox. If a caller leaves a callback number, this number will
also be sent via Text message.

Visual Voicemail gives you a quick and easy way to access your
voicemail. Find exactly the message you are looking for without
having to listen to every voicemail message first. Visual Voicemail
makes it quick and easy to choose the voicemails you want to
listen first. You can also send out your own visual voicemail
messages to select recipients.
1.

Note: Standard Text Messaging charges do not apply.

Receive Voicemail Messages

menu. Press

When you receive a new voicemail message you’ll hear a sound
and an Text message appears in the display.
1.

Press the

Directional key up or down to select Listen

Now or Listen Later. Press

From the home screen, press

2.

Press

3.

4.

MENU. Press the

At the CATALOG screen, VEA-VZ Navigator is highlighted.
.

At the VEA-VZ NAVIGATOR screen, two subscription rates
will display. Highlight the desired subscription rate and

Messaging

Voicemail.

Messaging

Visual VoiceMail.

to proceed to the next screen.

press
5.

CALL to dial voicemail and retrieve your

message(s).

MENU. Press the

The Visual Voicemail information message plays. Press

Press

Directional key right or left to highlight the
menu. Press

2.

.

View Voicemail Messages in the Inbox Folder
1.

From the home screen, press

Directional key right or left to highlight the

.

At the next screen, a confirmation will display. Highlight
Next and press

6.

.

After the application is downloaded, press

Yes to run

the application.
Messaging

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u810.book Page 81 Friday, May 1, 2009 12:03 PM

Mobile IM

Email

The Instant Messaging function allows you to send and receive
instant messages using one of the following communities:
• AOL® Instant Messenger™
• Windows Live Messenger
• Yahoo!® Messenger
Note: You must first create the Instant Message account before accessing it
on your phone.

Send and receive Email using Mobile Web. Use these steps:
1.

From the home screen, press
Press the
and then press

2.

Press

3.

Press the

MENU.

Directional key to highlight
Email.

Directional key up or down, select one of

the following Email providers and press
Using Mobile IM
1.

From the home screen, press
Press the

MENU.

Directional key to highlight

and then press

Messaging

.

2.

Press

Mobile IM.

3.

Select your instant message community by pressing the
Directional key left or right and press

. Use the

on-screen application specific functions and options to use
the instant message applications.

81

Messaging

.

.

• Windows Live
• AOL®
• Yahoo!® Mail
• Search
4. Use the on-screen application specific functions and
options to use the Email applications.

u810.book Page 82 Friday, May 1, 2009 12:03 PM

Chat
Join wireless chat rooms from your phone. Send text messages
and icons to many chat room participants or launch one-on-one
(private) chat rooms. To access a chat room from the browser:
1.

From the home screen, press
Press the
and then press

2.

Press

MENU.

Directional key to highlight

Messaging

.

Chat. Highlight one of the following chat

rooms and press

.

• MySpace
• Powerchat
• Friendz
• Lavalife Chat
• Best Mobile Pix
• Lifestylers
• MCARDS!
• Search
3. Use the on-screen application specific functions and
options to use the Chat applications.

Messaging

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u810.book Page 83 Friday, May 1, 2009 12:03 PM

Section 8: Changing Your Settings
This section explains the sound and phone settings for your
phone. It includes display settings, security settings, and extra
settings associated with your phone.
Note: All instructions on accessing or changing the features will begin from
the SETTINGS AND TOOLS menu.

My Verizon
The My Verizon menu connects to the Verizon Wireless Mobile
Web. You can setup Favorites or choose from the available
applications.

Tools
The Tools menu provides the ability to access the following
menus:
• Voice Commands: For more information, refer to “Voice Commands”
on page 29.
• Calculator: For more information, refer to “Calculator” on page 125.
• Calendar: For more information, refer to “Calendar” on page 127.
• Alarm Clock: For more information, refer to “Alarm Clock” on
page 129.
• Stop Watch: For more information, refer to “Stop Watch” on
page 130.
83

• World Clock: For more information, refer to “World Clock” on

page 131.
• Notepad: For more information, refer to “Notepad” on page 131.

Bluetooth Menu
About Bluetooth
Bluetooth is a short-range wireless communications technology
capable of exchanging information over a distance of about 30
feet without requiring a physical connection.
Unlike infrared, you don't need to line up the devices to beam
information with Bluetooth. If the devices are within a range of
one another, you can exchange information between them, even
if they are located in different rooms.
Note: When connected to your Bluetooth headset, press the multi-function
key on the headset to use Voice Commands’s Voice Dial feature.

Bluetooth Service Profiles
Actually, the Bluetooth specification is a protocol that describes
how the short-range wireless technology works, whereas
individual profiles describe the services supported by individual
devices. Profiles reduce the chance that different devices will not
work together.

u810.book Page 84 Friday, May 1, 2009 12:03 PM

Your phone supports the following Bluetooth profile services:
– Voice Calls are supported using any of the following depending on the
accessory:
• HSP - Headset
• HFP - Hands-free profiles*.
– Transfer Object allows sending an OPP - Object Push Profile
which allows transfer of vCard (i.e., Contact information)
between devices and vCalendar (i.e. Calendar events).
– File Transfer allows a Bluetooth Client (typically a PC program) to
connect to the phone via FTP – File Transfer Profile to transfer files to
and from My Sounds, My Pictures and My Videos on the phone.
– Bluetooth Stereo uses A2DP - Advanced Audio Distribution Profile and
AVRCP - Audio/Video Remote Control Profile.
– Automobile Kits can use any of the following: HFP - Hands-free or
PBAP - Phone Book Access Profiles*.
– Connectivity Connections (i.e. computer) are supported using
SPP - Serial Port (connecting two BT devices) or DUN - Dial Up
Networking (to access the internet).
– BPP - Printing is supported using basic printing profiles.
* For vehicle/accessory compatibility, go to
www.verizonwireless.com/bluetoothchart. Phone does not support all
Bluetooth OBEX profiles.
The following Bluetooth options are available:

Turning Bluetooth On or Off
When the Bluetooth radio is turned on, you can use the Bluetooth
features available. When the Bluetooth radio is turned off, you
cannot send or receive information via Bluetooth. To save battery
life or in situations where radio use is prohibited, such as airline
traveling, you can turn off the Bluetooth wireless technology.
NOTE: The menu navigation instructions for this section uses the
default Twilight display theme, Grid menu layout.
1.

From the home screen, press

2.

Press the

MENU.

Directional key to highlight

& Tools and press
3.

Press

4.

Press the left soft key

Settings

.

Bluetooth Menu.
to Turn On or Turn Off.

Note: If Bluetooth is turned on, the
of the display.

Bluetooth icon displays in the top line

Search
This option searches for a recognized Bluetooth wireless device.
1.

From the home screen, press

2.

Press the

MENU.

Directional key to highlight

& Tools and press

Settings

.
Changing Your Settings

84

u810.book Page 85 Friday, May 1, 2009 12:03 PM

3.

Press

Bluetooth Menu.

4.

Add New Device is highlighted, press

9.

Select Yes to pair the devices. Once connected the
Bluetooth Connected icon

.

appears in the upper half of

the display. When pairing is complete, highlight Always
Note: If you have NOT already activated Bluetooth on the phone, the
message: “TURN BLUETOOTH POWER ON?” displays. Highlight Yes to
activate or No to exit and press
.

5.

The prompt: “PLACE DEVICE YOU ARE CONNECTING TO IN
DISCOVERABLE MODE.” is shown. Activate your Bluetooth
device and press

6.

.

A list of found Bluetooth devices will be displayed.
Highlight a Bluetooth device to be paired and press

7.

.

The display: “ENTER PASSKEY” is displayed. Enter the
device passkey. The default passkey typically is: 0000.

8.

Bluetooth Settings
The Bluetooth wireless technology settings menu provides the
ability to view and change the device name, show the visibility,
and set the security for the device.
1.

From the home screen, press

2.

Press the

If the default passkey is not successful, the phone will
3.
4.

or "AUTO PAIR FAILED. ENTER PASSKEY". (If you are

.

Note: Only devices supporting OPP A will display Always Ask and Always
Connect display.

Press

MENU.

Directional key to highlight

& Tools and press

display the message: “PASSCODE INCORRECT. RE-ENTER”

Settings

.

Bluetooth Menu.

Press the right soft key

Options. The Bluetooth menu

attempting to pair with a car kit, be sure to clear any error

displays with the following options:

message on the car kit display first.) Enter the correct

• My Phone Name: Allows you enter a customized name.
• Discovery Mode: Allows other users to see your accessibility.
Select On for other devices to see your device, or Off for no visibility.

passkey for the device you want to pair, and press

85

Ask or Always Connect and press

.

u810.book Page 86 Friday, May 1, 2009 12:03 PM

Note: After selecting On, users have one minute to see your accessibility.
After which Discovery Mode will automatically default back to off.

• Supported Profiles: Displays a list of supported Bluetooth
profiles. Highlight a profile and press
to view a description.
• My Phone Info: Shows the handset information.
• Auto Pairing: Allows you to choose On or Off for auto pairing.
Transferring vCalendar events via Bluetooth
You can transfer vCalendar events via Bluetooth. Use the
following steps:
1.

From the home screen, press

2.

Press the

MENU.

Directional key to highlight

& Tools and press

Settings

.

3.

Press

Bluetooth Menu.

4.

If not paired with a Bluetooth device, see “Search” on
page 84.

9.

Press

VIEW to see a list of all events on that day

Highlight the one(s) you want to send and press
to select the appropriate one(s). Press

Highlight the desired Bluetooth device.

6.

Press right soft key

Options and then press

Send Calendar Event.
Navigate to highlight a Calendar event in your phone

MARK

Done when

finished marking events.
10. When you see a prompt “CONNECT TO ?”, press

with Yes highlighted to connect to

that device.
11. The selected Calendar event(s) will be sent to the target

Bluetooth device.

Sounds Settings
Sounds menu provides the ability to access the following menus:
Call Sounds
1.

From the home screen, press

2.

Press the

MENU.

Directional key to highlight

& Tools and press

5.

7.

8.

Settings

.

3.

Press

Sounds Settings.

4.

Press

Call Sounds or, press

Call Ringtone

to get new ringtones from “Media Center” (Get New
Applications) or choose from pre-loaded ringtones.

(which is indicated by light blue color).
Changing Your Settings

86

u810.book Page 87 Friday, May 1, 2009 12:03 PM

5.

Press

6.

Press

Call Vibrate to turn Call Vibrate On or Off.
to save the setting.

Alert Sounds
1.

From the home screen, press

2.

Press the

3.
4.

MENU.

Directional key to highlight

& Tools and press

– Vibrate: phone will vibrate only and will not play the Emergency Dialing
tone.

Settings

.

Press

Sounds Settings.

Press

Alert Sounds. For the following options, you

can set the tone for the message alerts. You can also set
vibration on and set a reminder.
• TXT Message: Allows you to set a notification for TXT message.
• Multimedia Message: Allows you to set a notification for a
multimedia message.
• Voicemail: Allows you to set a notification for Voicemail Message.
• Emergency Tone: Allows you to set the alert for emergency
dialing. The options for emergency tone are:
– Alert: Phone plays the Emergency Dialing tone except when the master
volume setting is Vibrate or All Sounds Off.

87

Note: If Emergency Tone is set to Alert and Master Volume is set to Vibrate,
the handset will vibrate after emergency dialing.
If Emergency Tone is set to Alert and the master Volume is set to All
Sounds Off, the handset will not sound after emergency dialing.

Note: If Emergency Tone is set to Vibrate and Master Volume is set to All
Sounds Off, the handset will not sound after emergency dialing.

– Off: phone will not play the Emergency Dialing tone or vibrate.
• Device Connect: Allows you to set a notification when you
connect to a device.
Keypad Sounds

Select the sound of the keypad when pressed.
1.

From the home screen, press

2.

Press the

MENU.

Directional key to highlight

& Tools and press

.

3.

Press

Sounds Settings.

4.

Press

Keypad Sounds.

5.

Select Default or Xylophone.

6.

Press

to set the new dial sound.

Settings

u810.book Page 88 Friday, May 1, 2009 12:03 PM

Keypad Volume
1.

From the home screen, press

2.

Press the

MENU.

Directional key to highlight

& Tools and press

Settings

.

3.

Press

Sounds Settings.

4.

Press

Keypad Volume.

5.

Press the
Press

Directional key up or down or volume key

From the home screen, press

2.

Press the

MENU.

Directional key to highlight

Settings

.

3.

Press

Sounds Settings.

4.

Press

Power On/Off. You can set the sounds for

Power On and Power Off to either On or Off.

SET to save.

Display Settings

Service Alerts
1.

From the home screen, press

2.

Press the

The Display menu affects the menu style, home screen
animation, backlight settings, and more.

MENU.

Directional key to highlight

& Tools and press

1.

& Tools and press

to adjust the keypad volume.
6.

• Call Connect: Sounds an alert when a call is connected and when
a call has ended.
Power On/Off

Settings

.

3.

Press

Sounds Settings.

4.

Press

Service Alerts. For the following options, you

can turn the Service Alert On or Off.
• ERI: Sounds an alert when you go into and out of your coverage
areas.
• Minute Beep: While on a call your phone beeps after every minute
of usage.

1.

From the home screen, press

2.

Press the

& Tools and press
3.

Press

MENU.

Directional key to highlight

Settings

.

Display Settings.

• Banner: Create your own personalized greeting that appears in
home screen or choose the ERI Banner which displays the network
in which you have subscribed.
• Backlight: Choose settings for the LCD and/or Keypad.
Changing Your Settings

88

u810.book Page 89 Friday, May 1, 2009 12:03 PM

• Wallpaper: Choose pictures from My Pictures, or videos from My
Videos to use as the background display for your home screen.
Choose pictures from My Pictures to use as the background display
for your Front Screen.
• Display Themes: Choose from 2 themes used for menu display.
• Main Menu Settings: Choose from 3 main menu layout themes
for the menu display.
• Menu Font Size: Choose Normal or Large for the menu display
font size.
• Dial Fonts: Choose a dialing font style and size.
• Clock Format: Choose digital or analog format for time display.
4. Select an option and press
.
Banner
Banner allows you to create your own personalized greeting that
appears in home screen. Or you can display the network to which
you are subscribed.
To create a personal banner:
1.

From the home screen, press

2.

Press the

& Tools and press
3.

Press

.

Display Settings.

Press

Banner. Press

Personal Banner to

create a customized banner for your handset.
Note: Press and hold

5.

to erase an existing banner, if necessary.

Enter a word or short phrase (18 characters or less) to
appear in the home screen. Press

to save banner.

To turn on an ERI banner:
1.

From the home screen, press

2.

Press the

MENU.

Directional key to highlight

& Tools and press
3.

Press

Display Settings.

4.

Press

Banner.

5.

Press

to set the ERI Banner for your handset.

6.

Select On or Off and press

.

Settings

Set the backlight for the display or keypad to remain on for a
specified period of time or to remain on as long as the flip is
open.
Note: Prolonged backlight use drains your battery faster.

89

Settings

.

Backlight

MENU.

Directional key to highlight

4.

u810.book Page 90 Friday, May 1, 2009 12:03 PM

1.

From the home screen, press

2.

Press the

Directional key to highlight

& Tools and press

Wallpaper

MENU.
Settings

.

3.

Press

Display Settings.

4.

Press

Backlight. The menus listed appear in the

display.
• Display: The following options are for the Main LCD.
– Duration: Can be set to 7 seconds, 15 seconds, 30 seconds, Always
On or Always Off.
– Brightness: Press the
Directional key left or right to adjust the
brightness.
• Keypad: The following options are for the keypad.
– 7 Seconds: The keypad is on for 7 seconds.
– 15 Seconds: The keypad is on for 15 seconds.
– 30 Seconds: The keypad is on for 30 seconds.
– Always On: The keypad is always on.
– Always Off: The keypad is always off.
5. Highlight a menu and press
to enter the highlighted

1.

From the home screen, press

2.

Press the

MENU.

Directional key to highlight

& Tools and press

Settings

.

3.

Press

Display Settings.

4.

Press

Wallpaper.

5.

Press

Main Screen or

Front Screen.

• Main Screen: Choose My Pictures (allows you to select an image
from the My Pictures folder.) My Videos (allows you to select a video
from the My Videos folder.)
• Front Screen: Choose My Pictures (allows you to select an image
from the My Pictures folder.) to select the wallpaper that will appear
in the main or front LCD display.
6. Select your desired picture or video and press
.
Display Themes
1.

From the home screen, press

2.

Press the

Directional key to highlight

& Tools and press

option’s menu and change settings as desired.

MENU.
Settings

.

3.

Press

Display Settings.

4.

Press

Display Themes.
Changing Your Settings

90

u810.book Page 91 Friday, May 1, 2009 12:03 PM

5.

Press the left soft key

Preview. Press the

Directional key left or right to cycle through thumbnails of
the themes.
6.

Press the left soft key

List to return to the list. Make

your selection and press

SET to save.

Main Menu Settings
Choose 3 preset main menu layout themes for the menu display.
1.
2.

From the home screen, press
Press the

MENU.

Directional key to highlight

& Tools and press

Settings

Press

Display Settings.

4.

Press

Main Menu Settings.

• Tab: Displays: Media Center, Messaging, Contacts, Recent Calls
and Settings & Tools menu icons on the menu screen.
• List: Displays 9 menu listings on the menu screen.
• Grid: Displays 9 menu icons in a matrix on the menu screen.
5. Highlight a main menu setting and press
.
The Main Menu Type screen appears on the display. Select
from the following options:

91

Menu Font Size
1.

From the home screen, press

2.

Press the

MENU.

Directional key to highlight

& Tools and press

.

3.

6.

• Productivity: Choose Productivity to display: Media Center,
Messaging, Calculator, Email, VZ Navigator, Contacts, Recent Calls,
Mobile IM and Settings & Tools.
• Messaging: Choose Messaging to display: Media Center,
Messaging, Contacts, Email, Mobile IM, My Ringtones, Recent
Calls, VZ Navigator and Settings & Tools.
7. Highlight a setting and press
.

Settings

.

3.

Press

Display Settings.

4.

Press

Menu Font Size.

5.

Select Normal or Large and press

.

Dial Fonts
1.

From the home screen, press

2.

Press the

MENU.

Directional key to highlight

& Tools and press

.

3.

Press

Display Settings.

4.

Press

Dial Fonts.

Settings

u810.book Page 92 Friday, May 1, 2009 12:03 PM

5.

Select Style or Size and press

.

• Digital 24: Time appears in 24-hour digital format. Example:
20:00.
• Large Digital 24: Time appears in 24-hour digital format in larger
size.
• Dual Clock: Time appears in 12-hour digital format with a user
selectable time zone above the current time zone.

• Style: Choose Normal, Rainbow, Quill Pen, or Sticky.
• Size: Choose Normal or Large Only.
6. Press the
Directional key left or right to highlight a
setting and press

.

Clock Format
This menu allows you to have time displayed in digital or analog
format.
1.

From the home screen, press

2.

Press the

MENU.

Directional key to highlight

& Tools and press

Note: While selecting a time zone, you can press the left soft key
Cities
to select from a list of cities. In CDMA mode, only Cities time and DST
setting can be set. In GSM mode, Home/Cities time and DST setting
can be set by pressing the Directional key up or down. Press the right
soft key
DST On to turn DST On of Off.

Settings
• Off: No time is displayed.

.

3.

Press

Display Settings.

4.

Press

Clock Format.

5.

Press

Main Clock. The following options appear in

Note: Press the right soft key

6.

press

the display.
• Analog: Time appears in clock format.
• Large Analog: Time appears in clock format in larger size.
• Digital 12: Time appears in 12-hour digital format. Example:
8:00pm.
• Large Digital 12: Time appears in 12-hour digital format in larger
size.

Press the

Color to select from White or Black.

Directional key left or right to view and
to save the option.

To set the Front Clock display, use the following options:
1.

From the home screen, press

2.

Press the

& Tools and press
3.

Press

MENU.

Directional key to highlight

Settings

.

Display Settings.
Changing Your Settings

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u810.book Page 93 Friday, May 1, 2009 12:03 PM

4.
5.

Press

Clock Format.

Press

5.

Press the

Directional key to highlight the date field

and enter the date. Press

Front Clock. The following options appear in

to save your settings.

the display.
• Digital: Time appears in 12-hour digital format. Example: 8:00pm.
• Analog: Time appears in clock format with Roman numerals.
• Off: No time is displayed.
Note: Press the right soft key

6.

Press the
press

Color to select from White or Black.

Directional key left or right to view and
to save the option.

Note: Time and date can only be changed in GSM Mode.

Airplane Mode
With Airplane Mode on, all RF functions for your phone are
disabled, and you cannot use your phone to place or receive
calls.
1.

From the home screen, press

2.

Press the

Phone Settings
Set the time and date for your phone.
1.

From the home screen, press

2.

Press the

Settings

.

3.

Press

Phone Settings.

4.

Press

Time & Date. Use the keypad to enter the time

in the time field.

Settings

.

3.

Press

Phone Settings.

4.

Press

Airplane Mode. Select On or Off and press

Yes at the “WILL DISABLE ALL CALLS?” prompt.

MENU.

Directional key to highlight

& Tools and press

93

Directional key to highlight

& Tools and press

Time & Date

MENU.

u810.book Page 94 Friday, May 1, 2009 12:03 PM

Network Mode

5.

Your phone is capable of operating in a number of countries on
both CDMA (Code Division Multiple Access) and GSM (Global
Systems for Mobile) networks. While in the United States or on
other CDMA roaming networks, use your phone in Verizon CDMA
Mode. Use your phone in Global Mode while in countries serviced
by GSM network. You must have a SIM card in order to select
GSM and Global Mode. For a complete list of countries, please
visit: www.verizonwireless.com/vzglobal.
Note: When your phone is in Verizon (CDMA) mode, it does not necessarily
mean that you are on the Verizon Wireless Network. You may roam on
certain other carriers’ CDMA networks domestically and internationally
when your phone is in Verizon (CDMA) mode. For more information,
visit: www.verizonwireless.com.

Network mode allows you to select from CDMA, GSM or Global
network modes.
1.

From the home screen, press

2.

Press the

MENU.

Directional key to highlight

& Tools and press

.

3.

Press

Phone Settings.

4.

Press

Network Mode.

Settings

Highlight either CDMA Mode, GSM Mode or Global Mode
network setting and press

.

Set Shortcuts
Set Shortcuts allows you to personalize menu settings for Set My
Shortcuts and Set Directional Keys. Choose menu settings for
each of the shortcut options under Set My Shortcuts. In addition,
you can personalize 3 Directional keys (up, down and left) with
Set Directional Keys.
1.

From the home screen, press

2.

Press the

MENU.

Directional key to highlight

& Tools and press

Settings

.

3.

Press

Phone Settings.

4.

Press

Set Shortcuts.

...or from the home screen, press the
Directional key right
to launch My Shortcuts and press the left soft key
Settings.
• Set My Shortcuts: Choose from 42 menu settings for each of the
4 shortcut options.
• Set Directional Keys: Choose from 42 menu settings for the up,
left and down Directional keys.

Changing Your Settings

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u810.book Page 95 Friday, May 1, 2009 12:03 PM

Voice Commands

To personalize Set My Shortcuts:
1.

Highlight Set My Shortcuts and press

. Highlight any of

the shortcut options (Shortcut 1, 2, 3 or 4) to change and
press
2.

.

To personalize Set Directional Keys:
Highlight Set Directional Keys and press

Press the

Directional key to highlight

Settings

.

3.

Press

Phone Settings.

4.

Press

Voice Command Settings. For more

information, refer to “Voice Commands Settings” on
page 29.

.

Highlight any of the menu settings and press

Change the display language from English to Spanish or vice
versa.
1.

.

From the home screen, press

Note: Press the right soft key
Options for: 1. Reset Up, Left or Down Key
or: 2. Reset Directional Keys, for resetting the keys to default settings.
For default settings see “Directional Key Shortcuts” on page 38..

MENU. Press the

Directional key right or left to highlight the
& Tools menu. Press

95

MENU.

Language
. Highlight any

of the Directional keys (Up, Left or Down) to change and
2.

2.

& Tools and press

Highlight any of the menu settings and press

press

From the home screen, press

.

Note: Press the right soft key
Options to: 1. Reset Shortcut 1,2,3 or 4 or:
2. Reset My Shortcuts, for resetting the shortcuts to default settings.
For default settings see “Directional Key Shortcuts” on page 38..

1.

1.

2.

Press

3.

Select a language and press

Phone Settings.

Language.
.

Settings

u810.book Page 96 Friday, May 1, 2009 12:03 PM

Location

Current Country

Note: This feature is only available on the Verizon Wireless network.

The Location Global Positioning Service (GPS) setting identifies
your location to the network. You can fully enable this setting or
set GPS to work only in the case that you dial 911 from your
phone.
1.
2.

From the home screen, press
Press the

Directional key to highlight

4.

Press
Press

Phone Security
The Phone Security menu allows you to lock your phone, set
restrictions, and other security options.
1.

From the home screen, press

2.

Press the

& Tools and press

Settings

MENU.

Directional key to highlight

Settings

.

3.

Press

Phone Settings.

Phone Settings.

4.

Press

Phone Security.

Location. The following options appear in

5.

Enter the lock code (factory settings are the last four digits

& Tools and press
3.

MENU.

For more information, refer to “Current Country” on page 132.

.

the display:
• Location On: GPS location setting is on wherever the feature is
available.
• E911 Only: GPS location setting is on whenever you dial 911 only.
5. Highlight an option and press
.

of your telephone number) and press

. The following

options appear in the display:
• Edit Codes: Allows you to change the Lock Code for Phone Only or
Calls & Services.
• Restrictions: Allows you to restrict the Location Setting (Lock/
Unlock Setting), Calls (Outgoing or Incoming calls), messages
(Outgoing or Incoming messages) and dial-up modems (Allow or
Block All).
• Phone Lock Setting: Allows you to set the phone to Unlocked or
lock the phone On Power Up.
• Lock Phone Now: Allows you to lock the handset.
Changing Your Settings

96

u810.book Page 97 Friday, May 1, 2009 12:03 PM

• Restore Phone: All settings are reset to factory default settings
and all user data is erased including pictures, videos, music,
messages, contacts, and downloaded applications stored on the
phone.
Edit Codes

1.

From the home screen, press

2.

Press the

MENU.

Directional key to highlight

& Tools and press

Phone Settings.

4.

Press

Phone Security. You’re prompted to enter the

At the “RE-ENTER NEW CODE” prompt, re-enter lock code
and press

.

“PHONE ONLY CODE SET” or “CALLS & SERVICES CODE SET”
message appears in display confirming your lock code changed.

Restrictions

lock code. The default lock code is the last four digits of

1.

From the home screen, press

your telephone number.

2.

Press the

MENU.

Directional key to highlight

& Tools and press

. Several security

Settings

.

menus appear in the display.

3.

Press

Phone Settings.

Press

4.

Press

Phone Security. You’re prompted to enter

Edit Codes. The following options display:

• Phone Only: Allows you to edit the lock code for only the handset.
• Calls & Services: Allows you to edit the lock code for all Calls &
Services.

the lock code. The default lock code is the last four digits
of your telephone number.
5.

Enter the Lock Code and press
menus appear in the display.

97

. At

the prompt, confirm new lock code.

Note: Your phone does not allow you to view the lock code for obvious
security reasons. If you change the lock code, be sure to write down or
memorize the new code.

Press

Enter the Lock Code and press

. At the “ENTER NEW

Settings

.

3.

6.

Highlight an option and press

CODE” prompt, enter the new lock code and press
8.

The default lock code is the last four digits of your phone number.
Use Edit Code to change the code to a lock code of your choice.

5.

7.

. Several security

u810.book Page 98 Friday, May 1, 2009 12:03 PM

6.
7.

Press

Restrictions.

5.

Enter the Lock Code then press

6.

.

Lock Phone Now

Phone Lock Setting restricts the use of your phone with the
exception of emergency outgoing calls to 911. You must unlock
the phone to place or receive a call.
From the home screen, press

2.

Press the

MENU.

Directional key to highlight

& Tools and press

Settings

1.

From the home screen, press

2.

Press the

3.

Press

Phone Settings.

4.

Press

Phone Security. You’re prompted to enter

MENU.

Directional key to highlight

& Tools and press

Settings

.

3.

Press

Phone Settings.

4.

Press

Phone Security. You’re prompted to enter

.

the lock code. The default lock code is the last four digits
of your telephone number.
5.

Enter the Lock Code and press

. Several security

menus appear in the display.

the lock code. The default lock code is the last four digits
of your telephone number.

Phone Lock Setting. The following options

• Unlocked: If locked, unlocks the device or phone, depending on
your selection.
• On Power Up: The Lock Code is required whenever you power up
the phone.
7. Select an option and press
.

Phone Lock Setting

1.

Press
display:

from the following options:
• Location Setting
• Calls
• Messages
• Dial-Up Modem
8. Highlight an option and press

. Several security

menus appear in the display.

. The default lock code

is the last four digits of your telephone number. Choose

Enter the Lock Code and press

6.

Press

Lock Phone Now.
Changing Your Settings

98

u810.book Page 99 Friday, May 1, 2009 12:03 PM

Your phone returns to the home screen. The Lock Code is
required immediately to access any functions.
Restoring Your Phone Memory to Factory Condition

Restore Phone, returns all setup options to their factory default.
1.

From the home screen, press

2.

Press the

MENU.

Directional key to highlight

& Tools and press

Settings

.

3.

Press

Phone Settings.

4.

Press

Phone Security, and enter the lock code and

press
5.

Press

.

In Lock Mode, you can dial 911 to place an emergency call.
Restore Phone. A prompt appears in the

Note: If you dial 911, your phone dials the emergency number immediately
(no prompt).

display asking if you wish to restore default settings and
erase all user data including pictures, videos, music,
messages, contacts, and downloaded applications stored
Highlight Yes and press

to restore default settings or

select No to return to the Security list.
Note: After the phone power cycles back on, you must press *228
re-program your phone number.

99

SIM Security
The SIM Security menu allows you to select the security settings
for your SIM card.

on the phone.
6.

Call Emergency Numbers in Lock Mode

1.

From the home screen, press

2.

Press the

Directional key to highlight

& Tools and press

to

3.

Press

MENU.

.

Phone Settings.

Settings

u810.book Page 100 Friday, May 1, 2009 12:03 PM

4.

Press
press

SIM Security, and enter the lock code and

• Edit PIN Code: Allows you to edit the PIN code. (PIN
number must be locked before editing.)
• PIN Lock: Allows you to lock/unlock the PIN code.
• SIM Lock: Allows you to lock/unlock the SIM code.
Note: SIM Lock prevents your phone from using a non-Verizon SIM card. To
disable the SIM lock, you need to contact VZW Global Customer
Support (1-800-711-8300) for an authorized SIM Unlock code.

System Select
The System Select menu allows you to set your roaming options.
For more information, refer to “Roaming Options” on page 28.
NAM Select
Your phone provides the option of selecting between two NAMs
(Number Assignment Modules) or phone numbers. Select either
NAM1 or NAM2.
1.

From the home screen, press

2.

Press the
Press

MENU.

Directional key to highlight

& Tools and press
3.

4.

. The screen displays the following options:

Press

NAM Select. The following options appear in

the display:
• NAM Select
• Auto NAM Select
5. Make your selection and press

.

Quick Search
Quick Search is an easy way to locate contacts in your Address
Book and Menu items.
1.

From the home screen, press

2.

Press the

& Tools and press
3.

Press

4.

Press the

Directional key Up to highlight Quick

Press the right soft key

.
Info to display detail

information about Quick Search. Press
Settings

Settings

.

Phone Settings.

Search and press
5.

MENU.

Directional key to highlight

to return to

Quick Search Menu. Select On or Off and press

.

.

Phone Settings.

Changing Your Settings

100

u810.book Page 101 Friday, May 1, 2009 12:03 PM

Searching for a Contact

For example, to search for “Inbox” you would enter:

Note: Quick Search must be turn on to perform the procedures listed below.

1.

From the home screen, press the first three numeric keys

I

N

B

that correspond to the letters of the contacts name. For
example, to search for “Sally” you would enter:

2.

Press the

Directional key down to search for Menu

items. If a match is found, the menu item(s) appear in the
display.
S

A

L

3.

Press the

key to access the content of the menu item.

Call Settings
2.

Press the

Directional key up to search for Contacts. If

a match is found, the name(s) appear in the display.
3.

Press the

key to call the contact.

Searching for a Menu Item
Note: Quick Search must be turn on to perform the procedures listed below.

1.

From the home screen, press the first three numeric keys
that correspond to the letters of the Menu item name.

The Call Settings menu allows you to select the method for
answering incoming calls, setting redial options, setting data
options, voice privacy, and more.
Answer Options
The Answer Options menu allows you to select the method for
answering incoming calls.
1.

From the home screen, press

2.

Press the

& Tools and press
3.
101

Press

MENU.

Directional key to highlight
.

Call Settings.

Settings

u810.book Page 102 Friday, May 1, 2009 12:03 PM

4.

Press

Answer Options. The following options

appear in the display:

5.

• Flip Open: Calls are answered when the flip is opened.
• Any Key: Calls are answered when any key is pressed.
• Auto with Handsfree: Calls are answered automatically with a 5
second delay.
5. Highlight the method you wish to use for answering calls,
then press

MARK. Press the right soft key

Your phone is fully TTY compatible. Connect the TTY equipment
to the headset jack. Before you can use your phone with a TTY
device, you’ll need to enable TTY functions in the phone.
1.

From the home screen, press

2.

Press the

3.

Press

MENU.

Directional key to highlight

& Tools and press

Done.

Settings

.

Call Settings. Press

TTY Mode. The

TTY Mode screen displays.

Auto Retry automatically redials voice/data calls after a preset
period of time.
1.

From the home screen, press

2.

Press the

MENU.

Directional key to highlight

& Tools and press

Settings

.

3.

Press

Call Settings.

4.

Press

Auto Retry. The following options are:

• 10 Seconds
• 30 Seconds
• 60 Seconds

.

TTY

Mark All to select all options. Press the left soft key
Auto Retry

• Off
Select an option and press

4.

A warning appears in the display stating “ENABLING TTY
WILL DISABLE HEADSET AUDIO. CONTINUE?”
Highlight Yes and press

to proceed to TTY MODE

screen. Highlight No and press
Settings menu. Press the

to return to Call
Directional key up or down

to select one of the following:
• TTY Full
• TTY + Talk (VCO)
• TTY + Hear (HCO)
Changing Your Settings

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u810.book Page 103 Friday, May 1, 2009 12:03 PM

Press

• TTY Off
for your selection. TTY MODE SET screen displays.

One Touch Dial
You can use this option to enable or disable the speed dialing
feature.
1.

From the home screen, press

2.

Press the

MENU.

Directional key to highlight

& Tools and press

Settings

Call Settings.

4.

Press

One Touch Dial. Select On or Off and press

. For more information, refer to “Speed Dialing” on
page 55.
Voice Privacy
Note: This feature is only available on the Verizon Wireless network.

Voice Privacy when enabled turns on advanced voice
encryption. Voice privacy can be set to On or Off.
From the home screen, press

MENU. Press the

Directional key right or left to highlight the

103

Voice Privacy. The following options appear:

Call Settings.

Settings

.

Data Settings
1.

From the home screen, press

2.

Press the

MENU.

Directional key to highlight

& Tools and press

Press

& Tools menu. Press

Press

• On
• Off
3. Select an option and press

.

3.

1.

2.

Settings

.

3.

Press

Call Settings.

4.

Press

Data Settings. The following options appear

in the display:
• Data Off: Phone operates in normal voice call mode.
• Data For Next Call: Data call is enabled for next call only. Phone
will reset to Data Off mode after call.
• Data Until Powered Off: Phone will remain in Data Mode until
phone is powered off.
5. Select an option and press
.

u810.book Page 104 Friday, May 1, 2009 12:03 PM

DTMF Tones

Caller ID Visibility (in Network Mode GSM )

Use this menu to set DTMF settings to Normal, or Long.
1.

From the home screen, press

2.

Press the

MENU.

Directional key to highlight

& Tools and press

.

Press

Call Settings.

4.

Press

DTMF Tones. The following options appear in

the display:

Press the

.

3.

Press

Call Settings.

4.

Press

Call Waiting.

5.

Select an option and press

.

Directional key to highlight

& Tools and press

Settings

.

3.

Press

Call Settings.

4.

Press

Caller ID Visibility. The following options

appear in the display:

For more information, refer to “Assisted Dialing” on page 23.

Memory

MENU.

Directional key to highlight

& Tools and press

Press the

Assisted Dialing

Call Waiting (in Network Mode GSM )
2.

2.

MENU.

• Hide Number: Select to hide Caller ID number.
• Show Number: Select to show Caller ID number.
5. Select an option and press
.

• Normal: Select for a normal tone.
• Long: Select for an extended tone.
5. Select an option and press
.

From the home screen, press

From the home screen, press

Settings

3.

1.

1.

Settings

The Memory menu allows you to manage your Save Options (for
Pictures, Videos, and Sounds) on your Phone Memory or Card
Memory. You can also set the memory usage for pictures,
videos, music, sounds, and ringtones on your phone and
microSD™ card.
1.

From the home screen, press

MENU.

Changing Your Settings

104

u810.book Page 105 Friday, May 1, 2009 12:03 PM

2.

Press the

Directional key to highlight

& Tools and press
3.

Press

Settings

.

Memory. The following options are available:

• Save Options: You can set your Pictures, Videos and Sounds to be
saved to either phone memory or card memory.
• Phone Memory: Allows you to see the memory usage for
everything stored on your phone. The following options are
available:
– Phone Memory Usage: Displays the current memory usage and
allocation figures for the various applications and folders stored on the
phone. These include: Available, Used, Total, My Pictures, My Videos,
My Ringtones, My Music, My Sounds, Applications, and Pic/Video Msg.
– My Pictures: Pictures you have saved from a Picture message,
downloaded via the “Media Center” application, or taken using your
phone.
– My Videos: Video Clips you have saved from a Video message,
downloaded via the “Media Center” application, or taken using your
phone.
– My Ringtones: Ringtones you have downloaded via the “Media
Center” application.
– My Music: Music you have downloaded directly from the V CAST
Music catalog or music you have transferred from your PC using Sync
Music.
– My Sounds: Sounds you have downloaded, recorded using your
phone, or saved from a Picture message with Sound attached.
105

Note: Your phone does not come with a microSD™ memory card. A card
must be purchased as an accessory. See your service provider for
more information.

• Card Memory: Allows you to see memory usage of everything
stored on your microSD™ card. The following file options are
available for the removable microSD™ memory card:
– Card Memory Usage: Displays the current memory usage and
allocation figures for the various applications and folders stored on the
card. These include: Available, Used, Total, My Pictures, My Videos, My
Music, and My Sounds.
– My Pictures: Pictures you have saved from a Picture message or
taken using your phone.
– My Videos: Video Clips you have saved from a Video message or
taken using your phone.
– My Music: Music you have downloaded directly from the V CAST
Music catalog or music you have transferred from your PC using Sync
Music.
– My Sounds: Sounds you have recorded using your phone or saved
from a Picture message with Sound attached.

u810.book Page 106 Friday, May 1, 2009 12:03 PM

Phone Info

SIM Info

The Phone Info menu allows you to view the software and
hardware information, your assigned number, and an icon
glossary for your phone.
1.

From the home screen, press

2.

Press the

Directional key to highlight

& Tools and press
3.

Press

MENU.

The SIM Info menu allows you to view the SIM ID number for your
phone.
1.

From the home screen, press

2.

Press the

Settings

.

& Tools and press
3.

Press

MENU.

Directional key to highlight

Settings

.

SIM Info. The SIM ID number is displayed.

Phone Info. My Number is highlighted, press

.
䊳

Press

CDMA Number to display the CDMA Mobile

Device and Identification numbers.
䊳

Press

GSM Number to display the GSM Mobile Device

and Identification numbers.
Press
4.

Press

to return to the Phone Info menu display.
SW/HW Version to view the version of

software, PRL, ERI, Browser, Media Center, MSUI,
Hardware, and MEID on your phone.
5.

Press

Icon Glossary to view the list of icons with a

brief description.
6.

Press

to return to the Phone Info menu.
Changing Your Settings

106

u810.book Page 107 Friday, May 1, 2009 12:03 PM

Section 9: Media Center
This section describes how to download and play music, tones,
and video. It also outlines how to take, record and store images
and videos, sounds, and ringtones using your phone.

3.

Press

App Memory to display the memory

available. Press the
4.

Press

key to return.

Phone Memory to view the memory

Available, Used, and the Total amount being used. Press

Note: All instructions on accessing or changing the features will begin from
the Media Center menu.

the

key to return.

Media Center
Note: See the Consumer Brochure or go online for more details.

The Media Center menu provides sub-menus to Music & Tones,
Picture & Video, Games, Mobile Web, Browse & Download and
Extras. You can also view memory info to see how much space
you’ve used (and have left) for stored media. Use the following
steps for each Media Center sub-menu.
NOTE: The menu navigation instructions for this section uses the
default Twilight display theme, Grid menu layout.
1.

From the home screen, press

MENU. The

Center menu is highlighted. Press
2.

107

Press the right soft key

Info.

.

Media

5.

Press

6.

Press the

View Log to see the file transfer activity.
key to return.

u810.book Page 108 Friday, May 1, 2009 12:03 PM

7.

Press

Help to display a list of frequently asked

questions. Highlight an item and press

to display help

text.
8.

Press the

6.

The Format Card option is highlighted. Press

7.

Highlight Yes and press

.

to format microSD™ card.

Formatting a microSD™ Card using your PC

key to return.

For best playback of songs stored to the microSD™ memory
card, reformat your memory card with PC format FAT32.

Media Center
This menu allows you to get new tunes and tones, record new
sounds, and set tunes and tones as your ringtone. It also allows
you to access your music files.
V CAST Music with Rhapsody®

Note: Any content currently stored on the microSD™ memory card will be
lost after this procedure is performed.

1.

You can use the V CAST Music/Rhapsody option to download
music from the V CAST Music/Rhapsody catalog directly to phone
memory or to a removable memory card. Before downloading
music to your microSD™ memory card, be sure to format it as
described below.

adapter.
2.

Insert the SD card adapter into the SD card reader slot.

3.

Plug the SD card reader into a USB port on your PC.

4.

On your PC, go to your My Computer directory and

Formatting a microSD™ Card using your Samsung Renown™
1.

From the home screen, press

2.

Press the

MENU.

Directional key to highlight

& Tools and press

Settings

highlight the drive that represents the SD card reader.
5.

Right click and select the Format option.

6.

Under the File System option, select FAT32 and click the
Start button.

.

3.

Press

Memory.

4.

Press

Card Memory.

5.

Press the right soft key

Insert the microSD™ memory card into an SD card

7.

Your microSD™ memory card will be reformatted.

Options.
Media Center

108

u810.book Page 109 Friday, May 1, 2009 12:03 PM

8.

Remove the microSD™ card from the SD card reader and

3.

Press

My Ringtones.

insert it back into your phone. The My Music directory will

4.

Press

Get New Ringtones to access the Media

automatically be created on the microSD™ memory card

Center catalog to download new ringtones. Or if you have

the first time that you access V Cast Music with

already downloaded ringtones, highlight your selection and

Rhapsody®/My Music/Sync Music from your phone.

press

Get New Ringtones
Use this option to download new ringtones from the Internet.
1.

From the home screen, press

MENU. The

Center menu is highlighted. Press

Media

.

2.

Music & Tones will be highlighted. Press

3.

Press

Get New Ringtones.

4.

Press

Get New Applications.

5.

You are connected to the Media Center catalog and

.

To return to the home screen, press the

key.

My Ringtones
1.

From the home screen, press

MENU. The

Center menu is highlighted. Press
2.
109

Music & Tones is highlighted. Press

My Music
The Music Player can be used to play music files that you have
downloaded from the V CAST Music catalog or that you have
transferred from your PC using Sync Music. You can play your
music with the flip open or closed.
Playing Music with the Flip Closed

presented with available provider ringtone applications.
6.

. To return to the home screen, press the

key.

.
.

Media

Note: The touchpad keys (Rewind, Play and Fast Forward) are only active
when the Sub-Display is active. If the Sub-Display is not active, press
and hold one of the other external keys (Lock/Unlock Key, or Volume
Key) to activate the Sub-Display.
The touchpad responds to a light touch. Using excessive force when
pressing the touchpad keys may damage the touchpad.

u810.book Page 110 Friday, May 1, 2009 12:03 PM

Playing Music with the Flip Open

The external keys which you will use are labeled below.

1.

Rewind Key

1.

Fast Forward
Key
Play/Pause
Key

From the home screen, with your flip closed, press and
hold the Play/Pause (
the Play/Pause (

) key. Press the Play/Pause (

)

) key to

select Shuffle, Playlists or to select individual songs loaded
on your phone or memory card. Use the Rewind (

)

key to scroll back to previous selections if necessary.
Note: For more information, refer to “Playing Music with the Flip Open” on
page 110.

2.

You can use the Fast Forward (

) and Rewind (

)

keys to skip to another song track. Press and hold the Fast
Forward (

) and Rewind (

rewind the current song.

MENU. The

Media

.

2.

Music & Tones will be highlighted. Press

.

3.

Press

4.

The My Music screen appears in the display. The following

My Music.

options appear in the display:

) key. After the prompt, press

key to Play All or press the Fast Forward (

From the home screen, press
Center menu is highlighted. Press

) keys to forward or

• Genres: This option organizes your songs by music type (genre).
For example, Folk, Rock, Country, Classical, Soul, Unknown and so
on. Each folder will contain all songs within that genre.
• Artists: This option organizes your songs by artist.
• Albums: This option organizes your songs by album title. Even if
you only have one song from an album, a folder for the album will
display.
• Songs: This option organizes your songs by song title. To add a
Options and select
song to a playlist, press the right soft key
Add to playlist to place the song into one of your playlists.
• Playlists: Any playlists that you have created are displayed in this
option. Press the left soft key
New to create a new playlist.
With a playlist highlighted, press the right soft key
Options to
add, view, edit, rename, create or erase the playlist.
• Inbox: This repository is where alert notifications are received
when new music from a selected artist is available for download.
Media Center

110

u810.book Page 111 Friday, May 1, 2009 12:03 PM

• Play All: This option will play all of your songs in list order.
• Shuffle: This option will re-sort a playlist order.
5. While in the My Music library, press the left soft key

Select Songs and press

7.

Scroll down to a song and press the right soft key

or press

Songs

Options, to select from the following options:
• Add to playlist: Add song to playlist.
• Listeners also liked: Displays music other listeners reviewed and
liked.
• Move song: Moves the song from the microSD™ card to the
phone and from the phone to the microSD™ card.
• Lock song: Locks the selected file to prevent accidental deletion.
• Erase song: Erases the selected file.
• Erase all songs: Erases all songs.
• Song Info: Displays Title, Artist, Album, Genre, Copyright, Length,
Size, Bit Rate, Format and License
• Rebuild Music Database: refreshes library database.
8. Press the up/down
Directional keys to highlight the
song you want to listen to and press
111

Options to switch to one of the following functions:

to go back to My Music library.

6.

song.

During song playback, press the right soft key

Note: The song playing will automatically stop playing when this is done. To
resume playing of the song, press
.

Shop to go to the V CAST Music catalog.
Press

9.

PLAY to play the

•
•
•
•
•

Play All: Selects all songs for playback.
Shuffle: Re-sorts the current playlist order.
My Music: Displays stored songs.
Shop: Allows you to shop for music.
Listeners also liked: Displays music other listeners reviewed and
liked.
• Help: Displays the help menu.
10. During song playback, press the
Directional key right
to advance to the next song track in the current playlist, or
press the

Directional key left to skip to the previous

song track.
Creating a Playlist
1.

From the home screen, press
Center menu is highlighted. Press

MENU. The

2.

Music & Tones will be highlighted. Press

3.

Press

My Music.

Media

.
.

u810.book Page 112 Friday, May 1, 2009 12:03 PM

4.

Press

5.

The CREATE PLAYLIST prompts appears. Enter the name of

a song and press

the playlist and press

Directional key up or down to move the song up or down in

6.

Playlists.

6.

.

Mark or the left soft key
7.

Mark All. Press the

7.

To return to the home screen, press the

key.

1.

From the home screen, press

From the home screen, press

MENU. The

Media

.

2.

Music & Tones will be highlighted. Press

3.

Press

4.

Highlight the playlist you would like to edit and press the

My Music and press

right soft key

Options. Highlight

playlist and press

.

Edit

Music & Tones will be highlighted. Press

3.

Press

4.

Record New is highlighted. Press
During the recording, press

to launch the
OK to record.

STOP to stop and

automatically save the recording to My Sounds or press
the left soft key

.

.

My Sounds.

RECORD NEW screen. Press
5.

Media

.

2.

Playlists.

To remove a song from the playlist, highlight the song and
press the left soft key

Save.
key.

MENU. The

Center menu is highlighted. Press

Center menu is highlighted. Press

5.

To return to the home screen, press the

My Sounds

Done.

Editing a Playlist
1.

Move. Then press the

the playlist order. When you are finished, press

Highlight the song(s) to add to the new playlist and press
right soft key

To change the order of the songs in your playlist, highlight

Pause to pause and resume the

recording appropriately. Press

STOP to save sound.

Remove.

Media Center

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V CAST Music with Rhapsody® (PC Subscription and
Downloads)
V CAST Music with Rhapsody® is a digital music service that lets
you listen to millions of songs from thousands of artists. Discover
new and old favorites in an extensive music catalog. Download
V CAST Music with Rhapsody® to sync tracks, albums, and
playlists to your PC music library.

2.

and connect it to a USB port on your PC.
Note: A compatible USB cable (sold separately) is required for syncing.

3.

Note: *V CAST Over The Air Music downloads are not available. Music can be
purchased and downloaded via V CAST Music with Rhapsody®
through your PC. V CAST Music with Rhapsody® will work with
Windows Vista, XP, or 2000 (Only 32-bit versions of Windows are
supported.) Not available for Mac or Linux.

This option allows you to transfer music files from your PC. In
order to use this option, you must install V CAST Music with
Rhapsody®* on your PC.
1.

Open V CAST Music with Rhapsody. Don’t have V CAST
MUSIC with Rhapsody? Download it for free at:
www.verizonwireless.com/music

113

From the main screen on your phone, the “SYNC MUSIC V
CAST MOBILE PHONE” display appears. Your phone should

Sync Music
Sync your music from your PC to your V CAST Music with
Rhapsody® (PC Subscription and Downloads)* wireless phone.

Plug in the USB cable (purchased separately) to your phone

display the message: “Connected”.
4.

Drag and drop the song(s) you want to sync from My
Library, to your phone, listed under the Sources tab.

5.

Once synchronization is complete, press the

key

and disconnect the USB cable (purchased separately).

Picture & Video
This menu allows you to get new Pictures and Videos via Media
Center and V CAST Video or take new Pictures or Videos using
your phone’s camera/camcorder. You can also view the saved
pictures.

u810.book Page 114 Friday, May 1, 2009 12:03 PM

V CAST Videos

6.

V CAST, the next generation wireless technology that unveils a
whole new multimedia experience at your fingertips, provides
access to vibrant, full-color content from some of the biggest
names in entertainment. V CAST is your link to video on demand,
which allows you to view or download video clips that contain
breaking news, sports highlights, weather and more.
For additional information regarding V CAST Videos and its use,
see www.verizonwireless.com.
Note: To access and download videos, you must have the
displayed.

Options to read the description of the video clip.
7.

To view the highlighted video, press

8.

Highlight Yes to accept charges, if applicable, and then
press

From the home screen, press

2.

Press

1.

save. For information about launching your video player
and choosing a video clip, review steps 1-5 of the previous
above.

Media
2.

.

To download and save the highlighted video, press
SAVE. The video clip will be saved to My Video.

Picture & Video.

The V CAST Videos option is highlighted. Press

4.

Highlight the V CAST Videos category you want.
After choosing the category you want press
sub category, if applicable and press

Launch V CAST Videos and select a video you want to

section, “Browsing, Selecting and Playing Video Clips”

3.

5.

. After connection and buffering occurs, the

Downloading a Video Clip

icon

MENU. The

Center menu is highlighted. Press

VIEW.

video clip begins.

Browsing, Selecting and Playing Video Clips
1.

Highlight a video. You may press the right soft key

.

3.

Highlight Yes to accept charges, if applicable, and then
press

. Choose a

4.

. The video download begins.

Once the download is completed, “Download Complete.
Play video now?” appears in the display.

.
5.

Select Yes and press

to view the video, or select No to

return to the V CAST Videos menu.
Media Center

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Note: Not all video content available can be downloaded to your phone;
however, all content is available for viewing.

Get New Pictures

Deleting Video Clips
1.

From the home screen, press

MENU. The

Center menu is highlighted. Press
2.

Press

Picture & Video.

3.

Press

My Videos.

4.

5.

Media

Press

Picture & Video.

3.

Press

Get New Pictures.

4.

Press

Get New Applications. Follow the on-

screen prompts to download pictures and wallpaper from

Press the right soft key

3.

Highlight Alerts and press

may apply.
My Pictures

Configure Alerts for New Video Clips

2.

Media

.

the Media Center server. Appropriate subscription charges

.

Launch V CAST Videos.

MENU. The

2.

Erase.

1.

From the home screen, press
Center menu is highlighted. Press

Highlight Yes when the confirmation screen displays, then
press

My Pictures allows you to review the pictures taken with the
camera feature or downloaded and stored into your phone and/or
microSDTM card.

Options.

1.

.

Highlight Configure alerts and press

.

5.

Select the alert content you want, and press

6.

After reading terms, highlight Save to accept and press
, or highlight Cancel to decline and press

From the home screen, press
Center menu is highlighted. Press

4.

115

1.

.

Highlight the video you want to erase and press the left
soft key

Note: Fees apply for text messages/alerts both sent and received.

.
.

2.

Press

Picture & Video.

3.

Press

My Pictures.

MENU. The
.

Media

u810.book Page 116 Friday, May 1, 2009 12:03 PM

4.

Press the

Directional key in any direction to highlight

a photo, and press

VIEW to view the highlighted

picture. Press the right soft key

Options to select

from the following options (depending on whether you
choose to highlight or highlight and view a photo):
• Send: Launches the send submenu. Select one of the following:
– Picture Message: Allows you to send the image in a Picture Message.
– To Online Album: Sends picture to VZW Online Album storage.
• Set As: Set the picture as the Main Wallpaper, Front Wallpaper or
Picture ID.
• Take Picture: Activates the camera.
• Get New Pictures: Allows you to download pictures and wallpaper
from the Media Center server.
• Manage My Pics: Launches the Manage My Pics submenu.
• Print: Allows you to print the picture.
• Zoom: Enlarges the picture with the option to rotate the picture.
• Rename: Renames picture file name.
• Move: Moves the picture to the memory card.
• Lock: Allows you to lock the picture to prevent accidental deletion.
• Full View: Enlarges the picture to the full screen size.
• File Info: Provides the name, size, resolution, date and time to the
selected picture.

5.

Highlight your selection and press

.

Manage My Pics
Manage My Pics allows you to organize your pictures. You can
create a slide show with selected pictures, move your pictures
from the phone’s internal memory to a microSD™ memory card
or from the memory card to the phone’s internal memory. You
can also erase selected pictures or lock them to prevent
accidental deletion.
1.

From the home screen, press

MENU. The

Center menu is highlighted. Press
2.

Press

Picture & Video.

3.

Press

My Pictures.

4.

Press the right soft key

Media

.

Options and press

Manage My Pics: Select from the following options:
• Erase: Allows you to erase selected picture files.
• Make Slide Show: Allows you to create a slide show with selected
pictures.
• Print: Allows you to print the picture.
• Move : Allows you to move selected pictures. The following options
display:

Media Center

116

u810.book Page 117 Friday, May 1, 2009 12:03 PM

– To Card: Allows you to move selected pictures from the phone’s internal
memory to the memory card. (Memory card needs to be inserted for
this option)
– To Phone: Allows you to move selected pictures to the phone’s internal
memory.

5.

press the right soft key
key
6.

• Lock: Allows you to lock selected pictures to prevent accidental
deletion.
• Unlock; Allows you to unlock selected pictures.
5. Highlight your selection and press
.

to return to

SAVE to save the

. In the MY PICTURES screen, a

icon will appear in the upper left corner of the

From the home screen, press
Center menu is highlighted. Press

thumbnail view of the slide show.

MENU. The
.

2.

Press

Picture & Video.

3.

Press

My Pictures. Press the right soft key

Options. Press

117

Options and select

slide show. Enter the name of the slide show where
prompted, and press

Note: To create a slideshow, you must have a minimum 4 pictures and a
maximum of 18.

Press

Done.

Press the right soft key

MAKE SLIDE SHOW screen. Press

Create a slide show with Make Slide Show.

4.

MARK, or

Mark All then press left soft

Preview to preview the slide show. Press

Make a Slide Show

1.

Highlight the desired picture(s) and press

Media

My Videos
My Videos allows you to review videos taken with the camcorder
feature or downloaded and stored into your phone and/or
microSDTM card. Video clips you save are stored in My Videos.
You can access video clips without launching the V CAST Videos
application and delete your saved video clips directly.
1.

Make Slide Show.

From the home screen, press
Center menu is highlighted. Press

Manage My Pics.
2.

Press

Picture & Video.

3.

Press

My Videos.

MENU. The
.

Media

u810.book Page 118 Friday, May 1, 2009 12:03 PM

4.

Press the
press

Directional key to highlight a video and

soft key
5.

6.

PLAY. While the video is playing, press the left
Mute, to mute the sound if desired.

Press the right soft key

Options to select from the

following options:
• My Videos: Returns to the My Videos menu.
• File Info: Displays the video Name, Rating (in fps), File Size,
Resolution, Duration, Date and Time.
• Help: Displays the video player controls. Repeatedly pressing the
Directional key right or left, will place the cursor on each of the
control buttons and will display the function.
Video name

Previous (short press)
Reverse (long press)
Volume indicator
(controlled by
volume key)
Stop

After playing the video, press

to exit the playback

screen.
7.

Press the right soft key

Options to select from the

following options:
• Send: Launches the send submenu. Select one of the following:
– Video Message: Allows you to send the video in a Video Message.
– To Online Album: Sends videos to VZW Online Album storage.
• Record Video: Activates the camcorder.
• V CAST Videos: Launches the internet to get online videos.
• Set As Wallpaper: Sets the selected user generated video as
wallpaper for the main display.
• Manage My Videos: Launches the Manage My Videos submenu.
• Rename: Allows you to rename user generated videos.
• File Info: Provides the name, rating, size, resolution, duration, date
and time of the selected video.
8. Highlight your selection and press
.

Full screen view
Video length
indicator
Next (short press)
Forward (long press)
Media Center

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u810.book Page 119 Friday, May 1, 2009 12:03 PM

Manage My Videos

5.

Manage My Videos allows you to organize your videos. You can
move your videos from the phone’s internal memory to a
microSD™ memory card or from the memory card to the phone’s
internal memory. You can also erase selected videos or lock them
to prevent accidental deletion.
MENU. The

.

Take Pictures
1.

With the flip open, press the Camera/Camcorder key

2.

Press the left soft key

on the right side of the phone.
My Pics to view images

1.

From the home screen, press

2.

Press

Picture & Video.

specific camera settings. Press the

3.

Press

My Videos.

or down to advance to each setting category, and to make

4.

Press the right soft key

Center menu is highlighted. Press

Media

Highlight your selection and press

.

Options and press

Manage My Videos: Select from the following options:
• Manage My Videos: Launches the Manage My Videos submenu.
Select one of the following:
– Erase: Allows you to erase selected videos from the gallery except for
locked videos.
– Move: Allows you to move selected videos to:
To Card: Allows you to move selected videos to the memory card.
(Memory card needs to be inserted for this option.)
To Phone: Allows you to move selected videos to the phone’s internal
memory.
– Lock: Allows you to lock selected videos to prevent accidental deletion.
– Unlock; Allows you to unlock selected videos.
119

already saved to your phone.
Press the right soft key

Options, to choose the
Directional key up

selections within each category. The following categories
are available:
• Settings: Allows you to customize your image settings.
– Color Effects: Allows you to set this option from the following
choices: Normal, Black & White, Antique, Negative, Aqua and
Green.
– White Balance: Allows you to set this option from the following
choices: Auto, Sunny, Cloudy, Tungsten, or Fluorescent.
– Memory: Allows you to select the location for saved pictures. Save to
phone or microSD™ card.
– Auto Name: Turn Auto Name Off or On
– Preview Mode: Allows you preview the image in Full screen or
Standard screen.

u810.book Page 120 Friday, May 1, 2009 12:03 PM

– ISO: Auto, 100, 200, or 400.
– Metering: Average, Center, Spot
– Icon Display: Allows you to hide or view the camera icons in the
display. Select Display All, Partial, Guideline, No Icons.
– Sound Effect: Allows you to select Ready Sound and/or Shutter
Sound.

Ready Sound: The sound you hear before you capture the image.
Off, Say Cheese!, Look Here!, 1,2,3,!
Shutter Sound: Allows you to select a shutter sound. Off, Shutter,
OK, Melody.
– Reset Settings: Return camera options to default settings.
• Night Shot: Allows you to turn Night Shot Off or On.
• Self Timer: 3 Seconds, 5 Seconds, 10 Seconds or Off.
• Quality: Fine, Normal, or Economy.
• Resolution: (1600x1200), (1280x960), (640x480), (320x240),
(160x120).
• Multi-Shot: Series Shot, Divided Shot or Panorama Shot.
• Camcorder: Switches from Camera to Camcorder
3. Press
TAKE to capture a picture. Press the right soft
key

Erase to delete it or press the left soft key

Save to save the picture to the gallery.
4.

To exit the camera, press the

key.

Taking a Picture with the flip closed
1.

Press and hold the Camera/Camcorder key

on

the right side of the phone. The external LCD will display:
“SELECT TO” and will show “Take Picture “ and “Record
Video”.

2.

With “Take Picture” highlighted, press Play/Pause (

)

OK to select.
3.

Press TAKE (

) or press the Camera/Camcorder key

to capture a picture. The picture is automatically
saved to My Pics.
Record Video
This menu launches the camcorder.
1.

With the flip open, press and hold the Camera/Camcorder
key

on the right side of the phone. The

camcorder is now active.

Media Center

120

u810.book Page 121 Friday, May 1, 2009 12:03 PM

䊳

Pressing the left soft key

Videos previews previously

End Sound: Set the end sound you will hear when you finished
capturing a video. Beep-beep-beep, Melody, Off or OK.
– Reset Settings: Return camcorder options to default settings.
• Recording Time: Limit for Send (up to 30 seconds), For Save (up to
10 minutes)

recorded or downloaded videos.
䊳

Pressing the right soft key

Options will display the

specific video settings.
2.

To view the specific video settings, press the right soft key

3.

Press the

Options while the camcorder is active.
Directional key up or down to advance to

each setting category. Press the

Directional key right

or left to make selections within each category.

• Self Timer: 3 Seconds, 5 Seconds, 10 Seconds or Off.
• Quality: Fine, Normal or Economy.
• Resolution: (320x240) and (176x144)
• Camera: Switches from Camcorder to Camera
4. Press
to save any changes you may have made to the
video settings.

The following categories are available:
• Settings: Allows you to customize your video settings.
– Color Effects: Normal, Black & White, Antique, Negative, Aqua and
Green
– White Balance: Auto, Sunny, Cloudy, Tungsten, or Fluorescent.
– Memory: Allows you to select the location for saved videos. Save to
phone or microSD™ card.
– Auto Name: Allows you to set Auto Name to On or Off. The file is saved
and file name is selected automatically.
– Icon Display: Allows you to hide or view the camcorder icons in the
display when recording a video. Display All, Partial, No Icons.
– Sound Effect: Allows you to select the Start Sound and/or End Sound
Start Sound: Set the start sound you will hear when you capture a
video. Beep, Look Here!, 1,2,3! or Off.
121

5.

Press

REC to begin recording. Press the left soft key
Pause to pause the recording, then Resume to

resume the recording, or
6.

Press the left soft key

STOP.
Save or the right soft key

Erase.
7.

To exit the camcorder, press the

key.

Note: If you receive an incoming call while using your camcorder, the video
recording is stopped. You will be presented with the call Ignore /
Accept screen. If you ignore the call, then you are given the choice to
Save, Play or Erase the video. If you accept the call, then your video is
auto-saved and the camcorder application exits in the background.

u810.book Page 122 Friday, May 1, 2009 12:03 PM

Note: If the battery level becomes too low while you are recording, the
recording is stopped and the video is auto-saved. The low battery
indicator will be displayed and you will exit from the camcorder
application. If your battery is too low then the phone will power down
without saving the video.

Note: If you receive a text message, a multi-media message or a voicemail
while you are recording, the video recording is stopped. You are given
the choice to View Now or View Later. If you choose later, you are given
the chance to Save, Play or Erase the video. If you want to view the
message now, the video is auto-saved and the camera application
exits in the background.

Online Album
Stores pictures and videos to your online album.
Note: You must first setup your account on the Verizon Wireless website:
www.verizonwireless.com before establishing a connection.

1.

2.

Press

Picture & Video.

3.

Press

Online Album. The VZW Online Album sign-

4.

on the right side of the phone.

“Take Picture” is highlighted, press Fast Forward (

Enter your Mobile Number and Password. Highlight
Sign In and press

)

. You are now connected to your

online album.

Games

to highlight Record Video.
3.

Press Play/Pause (

4.

Press the Play/Pause (

) REC to record video.

5.

Press the Play/Pause (

) STOP to stop and save

) OK to select.

Select from several fun and interesting applications or a broad
category of games that you can play on your phone.
1.

The video is automatically saved to My Videos folder.

From the home screen, press

MENU. The

Center menu is highlighted. Press

recording.
6.

Media

.

on screen displays.

With the flip closed, press and hold the Camera/Camcorder
key

MENU. The

2.

Recording a Video with the flip closed
1.

From the home screen, press
Center menu is highlighted. Press

2.

Press

Games.

3.

Press

Get New Applications.

Media

.

Media Center

122

u810.book Page 123 Friday, May 1, 2009 12:03 PM

4.

Press the

Directional key up or down to make a

selection and press
5.

.

Choose the charge Either Subscription or Unlimited, then
press

. Follow in screen prompts to apply.

Mobile Web
Browse the Internet from your phone with Mobile Web.

When you use Mobile Web, some of the keys operate differently
than during a normal phone call. It presents on-screen items in
any of the following ways:
• Text or numeric input
• Links (embedded in content)
• Numbered options (some options may not be numbered)
• Simple text
You can utilize the options or links by using the soft keys.

Note: This feature is not available everywhere.

1.

From the home screen, press
Center menu is highlighted. Press

2.

Press

Browse & Download
MENU. The

Media

.

Download applications that keep you in touch with the world,
keep you organized, and help you find the coolest spots.
1.

Mobile Web.

From the home screen, press

MENU. The

Center menu is highlighted. Press
Tip: Alternatively to launch the Verizon Wireless Mobile Web, press the
Directional key up.

3.

The browser is launched and a pop up screen with
available applications is displayed. Press the
Directional key to browse the categories.

4.

Once the desired category is highlighted, press
enter the category list.

123

to

Media

.

2.

Press

Browse & Download.

3.

Get New Applications is highlighted. Press

4.

Highlight the application to download and press

5.

Follow on screen subscription prompts and press

.
.
.

The download process begins. At the “App installed
successfully. Would you like to run it?” prompt, press Yes
to launch application, or No to return to category list.

u810.book Page 124 Friday, May 1, 2009 12:03 PM

Note: The Tools on the Go menu will display all downloaded applications,
with the most current download first.

Extras
1.

From the home screen, press
Center menu is highlighted. Press

MENU. The

Media

.

2.

Press

3.

Get New Applications is highlighted. Press

Extras.

4.

Highlight the desired application to download and press

.

.
5.

Follow on screen subscription prompts and press

.

The download process begins. At the “App installed
successfully. Would you like to run it?” prompt, press Yes
to launch application, or No to return to category list.

Media Center

124

u810.book Page 125 Friday, May 1, 2009 12:03 PM

Section 10: Tools
The topics covered in this section allow you to schedule
appointments, view the calendar, set an alarm, view time zones,
take notes, and perform simple math calculations.

4.

Enter the first number in your equation using the keypad.
(Numbers can be up to fifteen digits long.)

5.

Press the right soft key

Operator to display a pop-

Note: All instructions on accessing or changing the features will begin from
the SETTINGS AND TOOLS menu.

up menu which allows you to enter a Parenthesis or Power

Voice Commands

clear all data entered.

For more information, refer to “Voice Commands” on page 29.

if desired. Press the left soft key
6.

Calculator

Normal

1.

From the home screen, press

2.

Press the

MENU.

Directional key to highlight

& Tools and press
Tools,

The Calculator opens.
125

to change the sign for a number to a

7.

Press

to add a decimal point.

8.

Use the

Directional key to set the type of calculation

you wish to perform. Your choices are as follows:

NOTE: The menu navigation instructions for this section uses the
default Twilight display theme, Grid menu layout.

Press

to

negative.

You can perform calculations, including addition, subtraction,
multiplication and division using your phone.

3.

Press

Clear or

Settings

.
Calculator,

Normal.

• Up key: [+] Addition
• Down key: [-] Subtraction
• Right key: [x] Multiplication
• Left key: [÷] Division
9. Use the keypad to enter the second number into your
equation.

u810.book Page 126 Friday, May 1, 2009 12:03 PM

10. Press

(=) to perform the calculation and view the

result.
Tip
Calculates the tip and determines how much each person should
pay.
1.

From the home screen, press

2.

Press the

Directional key to highlight

& Tools and press
3.

Press

MENU.

Tools,

Settings

.
Calculator,

Tip. The

Tip Calculator opens.
4.

The Converter menu provides the following conversion
categories:
• Temperature
• Length
• Weight
• Area
• Volume
• Currency
1. From the home screen, press
MENU.
2.

Populate the following fields:
• Bill: enter the amount of the bill.
• Tip: enter the tip percentage.
• # Paying: enter the amount of people paying.

Note: Press the

5.

Converter

key to enter a decimal point.

Press the

Directional key to highlight

& Tools and press
3.

Press

4.

Scroll to the conversion feature you wish to use and press
the

5.

Tools,

Settings

.
Calculator,

Converter.

key.

Press the

Directional key left or right to select the

In the area below, the calculator will automatically display

From units of money or measure for the quantity you want

the Tip, total bill including the tip, and the share of the bill

converted.

for each person.

6.

Enter the quantity you want converted in the text box.

Tools

126

u810.book Page 127 Friday, May 1, 2009 12:03 PM

Note: Press the
key to enter a decimal point. Press
change the sign for a number to a negative.

to

Press the
Directional key left or right to select the To units
of money or measure for the quantity you want converted.

Calendar
Schedule up to eight events for any day by indicating each
event’s start and end time. Set alarms for events so that you can
be alerted before an event takes place. Events scheduled for
future dates automatically appear on your Today events schedule
for the present day.
Add a new event
1.

From the home screen, press

2.

Press the

Directional key to highlight

& Tools and press
3.

Press

MENU.
Settings

.

Tools,

Calendar. The calendar

appears in the display with the current date highlighted.
4.

To view available options, press the right soft key
Options. A pop-up menu appears in the display that
contains the menu items.
• Weekly: View the current week.

127

•
•
•
•
•

Go To Date: Go to any date that you specify.
Go to Today: View today’s events.
Erase Old: Select a past event to delete.
Erase All: Delete all events in your calendar.
Send via Bluetooth: Sends a selected event to another Bluetooth
enabled device.
5. Press the left soft key
Add to add a new event.
6.

The Appointment name field is highlighted. Enter the
name and press the

Directional key down to move to

the following fields:
• Start Date: Enter the start date for the event.
• Start Time: Enter the start time for the event.
– am/pm: Select from am or pm for the start time.
• End Date: Enter the end date for the event.
• End Time: Enter the end time for the event.
– am/pm: Select from am or pm for the end time.
• Recurrence: Select the frequency of the event.
• Alert: Sets the alarm for the event. Select from Tone, Vibrate, or
Light Only.
• Reminder: Set a reminder before the event. Select Off, Once, Every
2 Minutes, Every 15 Minutes.

u810.book Page 128 Friday, May 1, 2009 12:03 PM

• Alert Time: Set the Alert Time to sound before the event takes
place.
7. Fill in and select event details by pressing the
Directional key in any direction and using the
alphanumeric keypad.
8.

Press

. The event is saved.

From the home screen, press

2.

Press the

display with the event date highlighted.
Press

7.

To edit the event, press

MENU.

Directional key to highlight

& Tools and press
Tools,

.Enter the desired date in the box, then
. The month that you entered appears in the

6.

8.

1.

VIEW to view event details for the date.
VIEW, press the left soft key

Press the right soft key

.

9.

To see the selected date in a month view, press
Monthly.

Press

4.

A calendar appears in the display with the current date

Calendar.

highlighted.

10. To see the selected date in a week view, press

Weekly.
11. To erase the current event, press

Directional key in any direction to highlight

the date containing the event that you wish to view or
press the right soft key

SAVE.

Options. A pop-up menu

appears in the display.
Settings

3.

Press the

press

Edit. Make changes, then press

View an event

5.

then press

Options.

In the pop-up menu that appears in the display, press the
Directional key up or down to highlight Go To Date,

Erase. A pop-up

menu appears with Yes highlighted. Press

to erase, or

highlight No to cancel.
12. To send an event to another Bluetooth enabled device,

press
13. Press

Send via Bluetooth.
MARK or press the right soft key

Mark All.

Tools

128

u810.book Page 129 Friday, May 1, 2009 12:03 PM

14. Press the left soft

key Done. For more information on

5.

events via Bluetooth” on page 86.

Alarm (1, 2, or 3 depending on your selection) screen

Set An Alarm
1.

From the home screen, press

2.

Press the

129

Tools,

6.

The Alarm field is highlighted. Select On or Off.

7.

Highlight the Time field, then enter the time that you wish
for the alarm to sound.

8.

MENU.

Directional key to highlight

& Tools and press
Press

. The Set

appears in the display.

Your phone has an alarm clock that can be set to go off once, or
recur daily at a specific time. Once set, the alarm clock is easy to
change or turn off.

4.

Directional key up or down to highlight the

alarm that you wish to enable, then press

Alarm Clock

3.

Press the

sending a calendar event, see “Transferring vCalendar

Press the

Directional key down once to highlight the

am/pm field. Press the
Settings

.

9.

Alarm Clock. The Alarm

Directional key left or right to

select am or pm.
Press the

Directional key down once to highlight the

Frequency field. Press the

Directional key left or

Clock menu displays with Alarm 1 highlighted.

right to set the frequency (occurrence) of the alarm. Below

The following options appear in the display:

lists and defines the options for this field.

• Alarm 1
• Alarm 2
• Alarm 3

• Once: The alarm sounds only once, at the time specified.
• Daily: The alarm sounds every day at the time specified.
• Mon-Fri: The alarm sounds Monday through Friday at the time
specified.
• Weekends: The alarm sounds Saturday through Sunday at the
time specified.

u810.book Page 130 Friday, May 1, 2009 12:03 PM

10. Press the

Directional key down once to highlight the

first Ringer field. Press the

5.

Directional key left or

Press

Turn Off to turn the highlighted alarm off.

Press

Reset to reset the highlighted alarm or press

right to set the ringer to Tone, Vibrate, or Light Only.
11. If you selected Tone, press the

Directional key down

Reset All to reset all of the alarms.
Snooze

again to highlight the second field. Press the
Directional key left or right to set the alert tone to VZW
Default Tone, or select a tone from My Ringtones.
12. When all fields have correct information entered, press

SAVE to save your settings.

From the home screen, press

2.

Press the

& Tools and press
3.

Press

MENU.

Directional key to highlight
Tools,

Settings

.

1.

From the home screen, press

2.

Press the

3.

the display.

Options. A pop-up menu appears in

Tools,

Settings

.
Stop Watch. Stop Watch

display appears.

Highlight the alarm you wish to disable, then press the
right soft key

Press

MENU.

Directional key to highlight

& Tools and press

Alarm Clock. The Alarm

Clock menu displays with the Alarm 1 highlighted.
4.

Stop Watch
This feature allows you to use a stopwatch. Press the
START
to start the stopwatch. Press
STOP to stop stopwatch. Press
the right soft key
Reset to erase recorded stopwatch time.

Disable an alarm before it sounds
1.

Note: When an alarm sounds, a menu screen displays that allows you to
either turn the alarm off or to have the alarm ring again after 5
minutes.

4.

Press the

5.

Press the left soft key

START to start the stopwatch.

6.

Press

Record to record split times.

STOP to stop stopwatch.

Tools

130

u810.book Page 131 Friday, May 1, 2009 12:03 PM

7.

Press the right soft key

Reset to erase recorded

stopwatch time. To return to the home screen, press
.

World Clock
World Clock allows you to view the time of day or night in any
part of the world.
1.

From the home screen, press

2.

Press the

MENU.

Directional key to highlight

& Tools and press
3.

Press

Tools,

4.

Use the left soft key

Settings

1.

From the home screen, press

2.

Press the

MENU.

Directional key to highlight

& Tools and press
Tools,

Settings

.

3.

Press

4.

If you have any stored notes, they appear as a list in the

Notepad.

display. If this is your first time in Notepad, No Notes
World Clock.

displays. To add a new note, press the left soft key
Add, then enter the note using the keypad.

Cities to display the 45
to view your

entry.
Press the right soft key

Options to view these

• Set As Local Time: Sets the reference time zone according to the
city chosen in the Cities field.
• Turn DST On/Off: Sets the Daylight Savings time option.
6. You can scroll through other cities by pressing the
Directional keys left or right.

5.

While entering a note, press the left soft key

Abc, to

display a pop-up menu with the following text entry modes

options:

131

Create and store notes in Notepad. Return to Notepad anytime to
review and edit your notes.

.

supported cities. Select a city and press
5.

Notepad

•
•
•
•
•

Word
Abc
ABC
123
Symbols

u810.book Page 132 Friday, May 1, 2009 12:03 PM

exit the pop-up menu.

• Erase Notes: Allows you to erase selected notes. Press
Mark to mark a specific note to be erased or press the right soft
to Mark All. Press the left soft key
Done to
key
erase the notes.
• Lock/Unlock: Locks or unlocks the entry to prevent accidental
deletion.
5. Highlight an option or press
to exit the menu.

When you’re finished entering details for the note, press

6.

Tip: Press and hold
Abc, and 123).
Press

6.

7.

to cycle through text entry mode types (Word,
to cycle between lower case, all caps, and initial caps.

Select a text entry mode and press

or press

to

. The note is saved.

1.

From the home screen, press

2.

Press the

3.

Press

The Current Country menu allows you to select your current
location.

MENU.

Directional key to highlight
Tools,

to perform the highlighted option’s function.

Current Country

Review, Edit, and Erase Notes

& Tools and press

Press

Settings

.
Notepad. The Notepad menu

Note: If you travel to a different country, the network may not report the
correct location. In that case, you will see a pop-up message that
states “PLEASE VERIFY YOUR CURRENT LOCATION”.
Press
to access the country selection list.

opens. If you have any stored notes, they appear as a list in
4.

the display.

1.

From the home screen, press

With a note highlighted, press the right soft key

2.

Press the

Directional key to highlight

& Tools and press

Options. A pop-up menu with the options listed in the

MENU.
Settings

.

following table appears in the display:

3.

Press

Phone Settings.

• Edit: Edit the note currently highlighted or appearing in the display.
• Erase: Erase the note currently highlighted or appearing in the
display.

4.

Press

Current Country.

Tools

132

u810.book Page 133 Friday, May 1, 2009 12:03 PM

5.

If your current location is not highlighted, press the
Directional key up or down to highlight the appropriate
country and press

133

.

u810.book Page 134 Friday, May 1, 2009 12:03 PM

Section 11: Dashboard with Mobile Web 2.0
This section outlines the mobile web options available.

3.

Dashboard with Mobile Web 2.0

Press the

Directional key in any direction to browse

the categories.

Dashboard is a graphically rich front end to all of Verizon
Wireless’ data products and services. It provides access to
Mobile Web 2.0 and quick and easy access to Verizon Wireless
information.

4.

Once the desired category is highlighted, press

to

enter the category list.

Exit Dashboard with Mobile Web 2.0
To exit the Mobile Web, press the

key.

Channels

Note: This feature is not available everywhere.
Any time the service indicator icon is visible, you are connected to the
Internet and billed accordingly. Rates and prices vary according to your
service contract. For further information on billing contact Verizon
Wireless.

Selecting a Channel
1.

From the home screen, press the

Directional key up

to launch Dashboard. A list of channels displays.

Accessing Mobile Web 2.0
through Dashboard

2.

Note: This feature is not available everywhere.

3.

1.

From the home screen, press the

Use the

Directional key to browse through the

channels.

Directional key up

Once the desired category is highlighted, press

to

enter the selected category.

to launch Dashboard.
2.

The Mobile Web 2.0 channel is highlighted, press

to

enter the channel.
Dashboard with Mobile Web 2.0

134

u810.book Page 135 Friday, May 1, 2009 12:03 PM

Adding a Channel
1.

Options for Dashboard with Mobile Web 2.0

From the home screen, press the

Directional key up

to launch Dashboard. A list of channels displays.
2.

Use the
press

Directional key to highlight Get Channels and
.

3.

Select the channel you want to add and press

4.

Confirm by pressing the right soft key

.

Add.

Deleting A Channel
1.

From the home screen, press the

Directional key up

to launch Dashboard. A list of channels displays.
2.

Select the channel you to delete and press the right soft
key

3.

Use the
and press

4.

135

Options.
Directional key to highlight Remove Channel
.

Press the left soft key

OK to confirm.

Press the right soft key to display the following options:
• Select: Opens the highlighted channel.
• Channel Preferences: Set channel preferences for highlighted channel.
• Remove Channel: Deletes highlighted channel.
• Get Channels: Select to add new channels.
• Refresh Channel Content: Select to refresh channel content.
• Preferences: Set Volume, and Update preferences.
• About: Provides information about Dashboard.
• Exit: Select to return to idle mode.

u810.book Page 136 Friday, May 1, 2009 12:03 PM

Navigate the Web

Mobile Web Soft Keys

Note: This feature is not available everywhere.

Note: This feature is not available everywhere.

When you use Mobile Web, some of the keys operate differently
than during a normal phone call.
Mobile Web presents on-screen items in any of the following
ways:
– Text or numeric input
– Links (embedded in content)
– Numbered options (some options may not be numbered)
– Simple text
You can act on the options or links by using the soft keys.

At the bottom of the Mobile Web display contains the browser
commands. The left
and right
soft keys on the
keypad are used to perform the commands in the display. These
are called “soft keys” because their function changes depending
where you are in the application.
How Mobile Web keys work
The following table lists Mobile Web keys and functions.
Directional Key: Press the directional
key in any direction to browse lists and
highlight options.
CLR Key: A browser back-up key. Press
once to back up one page. Press and
hold to go back to Mobile Web home
page.
Press to clear the last number, letter, or
symbol entered. Press and hold to
completely clear the display.

Dashboard with Mobile Web 2.0

136

u810.book Page 137 Friday, May 1, 2009 12:03 PM

Numbers 1 - 9: Use the number keys to
select items in a menu if they are
numbered.
END Key: Press to exit Mobile Web and
return the phone to home screen.
Left Soft Key: Press the left soft key to
go to the highlighted web link and/or
perform the function above it in the
display.
Right Soft Key: The right soft key is the
Menu key. Press this key to display a
pop-up menu with several options.
SEND Key: Press to dial a highlighted
number.

137

Links
Note: This feature is not available everywhere.

Links can serve several purposes, such as jumping to a different
page, to a different site, or initiating a phone call. Links are
underlined (__). Normally, the left soft key
or
is used
to select a highlighted link.

Place a Call While Using Dashboard with Mobile
Web 2.0
Note: This feature is not available everywhere.

You can place a call while using Mobile Web if the website
supports this feature. Press the appropriate soft key to call the
number. In most cases you can also press
to call the
number. The Internet connection terminates when you initiate the
call. After you end the call, the Resume Browser screen displays.

u810.book Page 138 Friday, May 1, 2009 12:03 PM

Section 12: Health and Safety Information
This section outlines the safety precautions associated with using
your phone. These safety precautions should be followed to safely
use your phone.

Health and Safety Information
Exposure to Radio Frequency (RF) Signals
Certification Information (SAR)

Your wireless phone is a radio transmitter and receiver. It is
designed and manufactured not to exceed the exposure limits for
radio frequency (RF) energy set by the Federal Communications
Commission (FCC) of the U.S. government.
These FCC exposure limits are derived from the
recommendations of two expert organizations, the National
Counsel on Radiation Protection and Measurement (NCRP) and
the Institute of Electrical and Electronics Engineers (IEEE).
In both cases, the recommendations were developed by scientific
and engineering experts drawn from industry, government, and
academia after extensive reviews of the scientific literature
related to the biological effects of RF energy.
The exposure limit set by the FCC for wireless mobile phones
employs a unit of measurement known as the Specific
Absorption Rate (SAR). The SAR is a measure of the rate of

absorption of RF energy by the human body expressed in units of
watts per kilogram (W/kg). The FCC requires wireless phones to
comply with a safety limit of 1.6 watts per kilogram (1.6 W/kg).
The FCC exposure limit incorporates a substantial margin of
safety to give additional protection to the public and to account
for any variations in measurements.
SAR tests are conducted using standard operating positions
accepted by the FCC with the phone transmitting at its highest
certified power level in all tested frequency bands. Although the
SAR is determined at the highest certified power level, the actual
SAR level of the phone while operating can be well below the
maximum value. This is because the phone is designed to
operate at multiple power levels so as to use only the power
required to reach the network. In general, the closer you are to a
wireless base station antenna, the lower the power output.
Before a new model phone is available for sale to the public, it
must be tested and certified to the FCC that it does not exceed
the exposure limit established by the FCC. Tests for each model
phone are performed in positions and locations (e.g. at the ear
and worn on the body) as required by the FCC.
For body worn operation, this phone has been tested and meets
FCC RF exposure guidelines when used with an accessory that
Health and Safety Information

138

u810.book Page 139 Friday, May 1, 2009 12:03 PM

contains no metal and that positions the handset a minimum of
1.5 cm from the body.
Use of other accessories may not ensure compliance with FCC RF
exposure guidelines.
The FCC has granted an Equipment Authorization for this mobile
phone with all reported SAR levels evaluated as in compliance
with the FCC RF exposure guidelines. The maximum SAR values
for this model phone as reported to the FCC are:
• Head: 0.958 W/Kg.
• Body-worn: 0.769 W/Kg.
SAR information on this and other model phones can be viewed
online at http://www.fcc.gov/oet/ea. To find information that
pertains to a particular model phone, this site uses the phone
FCC ID number which is usually printed somewhere on the case
of the phone.
Sometimes it may be necessary to remove the battery pack to
find the number. Once you have the FCC ID number for a
particular phone, follow the instructions on the website and it
should provide values for typical or maximum SAR for a particular
phone. Additional product specific SAR information can also be
obtained at www.fcc.gov/cgb/sar.

139

Samsung Mobile Products and Recycling
Samsung cares for the environment and encourages its
customers to recycle Samsung mobile phones and genuine
Samsung accessories.
Go to: https://fun.samsungmobileusa.com/recycling/index.jsp for more
information.

UL Certified Travel Adapter
The Travel Adapter for this phone has met applicable UL safety
requirements. Please adhere to the following safety instructions
per UL guidelines.
FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY LEAD
TO SERIOUS PERSONAL INJURY AND POSSIBLE PROPERTY
DAMAGE
IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE
INSTRUCTIONS.
DANGER - TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK,
CAREFULLY FOLLOW THESE INSTRUCTIONS.
FOR CONNECTION TO A SUPPLY NOT IN NORTH AMERICA, USE
AN ATTACHMENT PLUG ADAPTOR OF THE PROPER
CONFIGURATION FOR THE POWER OUTLET. THIS POWER UNIT IS
INTENDED TO BE CORRECTLY ORIENTATED IN A VERTICAL OR
HORIZONTAL OR FLOOR MOUNT POSITION.

u810.book Page 140 Friday, May 1, 2009 12:03 PM

Consumer Information on Wireless Phones
The U.S. Food and Drug Administration (FDA) has published a
series of Questions and Answers for consumers relating to radio
frequency (RF) exposure from wireless phones. The FDA
publication includes the following information:
What kinds of phones are the subject of this update?
The term wireless phone refers here to hand-held wireless
phones with built-in antennas, often called "cell," "mobile," or
"PCS" phones. These types of wireless phones can expose the
user to measurable radio frequency energy (RF) because of the
short distance between the phone and the user's head. These RF
exposures are limited by Federal Communications Commission
safety guidelines that were developed with the advice of FDA and
other federal health and safety agencies.
When the phone is located at greater distances from the user, the
exposure to RF is drastically lower because a person's RF
exposure decreases rapidly with increasing distance from the
source. The so-called "cordless phones," which have a base unit
connected to the telephone wiring in a house, typically operate at
far lower power levels, and thus produce RF exposures well
within the FCC's compliance limits.

Do wireless phones pose a health hazard?
The available scientific evidence does not show that any health
problems are associated with using wireless phones. There is no
proof, however, that wireless phones are absolutely safe.
Wireless phones emit low levels of radio frequency energy (RF) in
the microwave range while being used. They also emit very low
levels of RF when in the stand-by mode. Whereas high levels of
RF can produce health effects (by heating tissue), exposure to
low level RF that does not produce heating effects causes no
known adverse health effects. Many studies of low level RF
exposures have not found any biological effects. Some studies
have suggested that some biological effects may occur, but such
findings have not been confirmed by additional research. In some
cases, other researchers have had difficulty in reproducing those
studies, or in determining the reasons for inconsistent results.
What is FDA's role concerning the safety of wireless
phones?
Under the law, FDA does not review the safety of radiationemitting consumer products such as wireless phones before they
can be sold, as it does with new drugs or medical devices.
However, the agency has authority to take action if wireless
phones are shown to emit radio frequency energy (RF) at a level
that is hazardous to the user. In such a case, FDA could require
the manufacturers of wireless phones to notify users of the
Health and Safety Information

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u810.book Page 141 Friday, May 1, 2009 12:03 PM

health hazard and to repair, replace or recall the phones so that
the hazard no longer exists.
Although the existing scientific data do not justify FDA regulatory
actions, FDA has urged the wireless phone industry to take a
number of steps, including the following:
• Support needed research into possible biological effects of RF of the
type emitted by wireless phones;
• Design wireless phones in a way that minimizes any RF exposure to
the user that is not necessary for device function; and
• Cooperate in providing users of wireless phones with the best possible
information on possible effects of wireless phone use on human
health.
FDA belongs to an interagency working group of the federal
agencies that have responsibility for different aspects of RF
safety to ensure coordinated efforts at the federal level. The
following agencies belong to this working group:
• National Institute for Occupational Safety and Health
• Environmental Protection Agency
• Federal Communications Commission
• Occupational Safety and Health Administration
• National Telecommunications and Information Administration
The National Institutes of Health participates in some interagency
working group activities, as well.
141

FDA shares regulatory responsibilities for wireless phones with
the Federal Communications Commission (FCC). All phones that
are sold in the United States must comply with FCC safety
guidelines that limit RF exposure. FCC relies on FDA and other
health agencies for safety questions about wireless phones.
FCC also regulates the base stations that the wireless phone
networks rely upon. While these base stations operate at higher
power than do the wireless phones themselves, the RF
exposures that people get from these base stations are typically
thousands of times lower than those they can get from wireless
phones.
Base stations are thus not the primary subject of the safety
questions discussed in this document.
What are the results of the research done already?
The research done thus far has produced conflicting results, and
many studies have suffered from flaws in their research
methods. Animal experiments investigating the effects of radio
frequency energy (RF) exposures characteristic of wireless
phones have yielded conflicting results that often cannot be
repeated in other laboratories. A few animal studies, however,
have suggested that low levels of RF could accelerate the
development of cancer in laboratory animals. However, many of
the studies that showed increased tumor development used
animals that had been genetically engineered or treated with

u810.book Page 142 Friday, May 1, 2009 12:03 PM

cancer-causing chemicals so as to be pre-disposed to develop
cancer in absence of RF exposure. Other studies exposed the
animals to RF for up to 22 hours per day. These conditions are
not similar to the conditions under which people use wireless
phones, so we don't know with certainty what the results of such
studies mean for human health.
Three large epidemiology studies have been published since
December 2000. Between them, the studies investigated any
possible association between the use of wireless phones and
primary brain cancer, glioma, meningioma, or acoustic neuroma,
tumors of the brain or salivary gland, leukemia, or other cancers.
None of the studies demonstrated the existence of any harmful
health effects from wireless phones RF exposures.
However, none of the studies can answer questions about longterm exposures, since the average period of phone use in these
studies was around three years.
What research is needed to decide whether RF exposure
from wireless phones poses a health risk?
A combination of laboratory studies and epidemiological studies
of people actually using wireless phones would provide some of
the data that are needed. Lifetime animal exposure studies could
be completed in a few years. However, very large numbers of
animals would be needed to provide reliable proof of a cancer
promoting effect if one exists. Epidemiological studies can

provide data that is directly applicable to human populations, but
ten or more years' follow-up may be needed to provide answers
about some health effects, such as cancer.
This is because the interval between the time of exposure to a
cancer-causing agent and the time tumors develop - if they do may be many, many years. The interpretation of epidemiological
studies is hampered by difficulties in measuring actual RF
exposure during day-to-day use of wireless phones. Many
factors affect this measurement, such as the angle at which the
phone is held, or which model of phone is used.
What is FDA doing to find out more about the possible
health effects of wireless phone RF?
FDA is working with the U.S. National Toxicology Program and
with groups of investigators around the world to ensure that high
priority animal studies are conducted to address important
questions about the effects of exposure to radio frequency
energy (RF).
FDA has been a leading participant in the World Health
Organization international Electromagnetic Fields (EMF) Project
since its inception in 1996. An influential result of this work has
been the development of a detailed agenda of research needs
that has driven the establishment of new research programs
around the world. The Project has also helped develop a series of
public information documents on EMF issues.
Health and Safety Information

142

u810.book Page 143 Friday, May 1, 2009 12:03 PM

FDA and Cellular Telecommunications & Internet Association
(CTIA) have a formal Cooperative Research and Development
Agreement (CRADA) to do research on wireless phone safety.
FDA provides the scientific oversight, obtaining input from
experts in government, industry, and academic organizations.
CTIA-funded research is conducted through contracts to
independent investigators. The initial research will include both
laboratory studies and studies of wireless phone users. The
CRADA will also include a broad assessment of additional
research needs in the context of the latest research
developments around the world.
What steps can I take to reduce my exposure to radio
frequency energy from my wireless phone?
If there is a risk from these products - and at this point we do not
know that there is - it is probably very small. But if you are
concerned about avoiding even potential risks, you can take a
few simple steps to minimize your exposure to radio frequency
energy (RF). Since time is a key factor in how much exposure a
person receives, reducing the amount of time spent using a
wireless phone will reduce RF exposure.
• If you must conduct extended conversations by wireless phone every
day, you could place more distance between your body and the source
of the RF, since the exposure level drops off dramatically with distance.
For example, you could use a headset and carry the wireless phone
143

away from your body or use a wireless phone connected to a remote
antenna.
Again, the scientific data do not demonstrate that wireless
phones are harmful. But if you are concerned about the RF
exposure from these products, you can use measures like those
described above to reduce your RF exposure from wireless phone
use.
What about children using wireless phones?
The scientific evidence does not show a danger to users of
wireless phones, including children and teenagers. If you want to
take steps to lower exposure to radio frequency energy (RF), the
measures described above would apply to children and
teenagers using wireless phones. Reducing the time of wireless
phone use and increasing the distance between the user and the
RF source will reduce RF exposure.
Some groups sponsored by other national governments have
advised that children be discouraged from using wireless phones
at all. For example, the government in the United Kingdom
distributed leaflets containing such a recommendation in
December 2000.
They noted that no evidence exists that using a wireless phone
causes brain tumors or other ill effects. Their recommendation to
limit wireless phone use by children was strictly precautionary; it

u810.book Page 144 Friday, May 1, 2009 12:03 PM

was not based on scientific evidence that any health hazard
exists.
Do hands-free kits for wireless phones reduce
risks from exposure to RF emissions?
Since there are no known risks from exposure to RF emissions
from wireless phones, there is no reason to believe that handsfree kits reduce risks. Hands-free kits can be used with wireless
phones for convenience and comfort. These systems reduce the
absorption of RF energy in the head because the phone, which is
the source of the RF emissions, will not be placed against the
head. On the other hand, if the phone is mounted against the
waist or other part of the body during use, then that part of the
body will absorb more RF energy. Wireless phones marketed in
the U.S. are required to meet safety requirements regardless of
whether they are used against the head or against the body.
Either configuration should result in compliance with the safety
limit.
Do wireless phone accessories that claim to shield
the head from RF radiation work?
Since there are no known risks from exposure to RF emissions
from wireless phones, there is no reason to believe that
accessories that claim to shield the head from those emissions
reduce risks. Some products that claim to shield the user from RF
absorption use special phone cases, while others involve nothing

more than a metallic accessory attached to the phone. Studies
have shown that these products generally do not work as
advertised. Unlike "hand-free" kits, these so-called "shields"
may interfere with proper operation of the phone. The phone may
be forced to boost its power to compensate, leading to an
increase in RF absorption. In February 2002, the Federal trade
Commission (FTC) charged two companies that sold devices that
claimed to protect wireless phone users from radiation with
making false and unsubstantiated claims.
According to FTC, these defendants lacked a reasonable basis to
substantiate their claim.
What about wireless phone interference with
medical equipment?
Radio frequency energy (RF) from wireless phones can interact
with some electronic devices. For this reason, FDA helped
develop a detailed test method to measure electromagnetic
interference (EMI) of implanted cardiac pacemakers and
defibrillators from wireless telephones. This test method is now
part of a standard sponsored by the Association for the
Advancement of Medical instrumentation (AAMI). The final draft,
a joint effort by FDA, medical device manufacturers, and many
other groups, was completed in late 2000. This standard will
allow manufacturers to ensure that cardiac pacemakers and
defibrillators are safe from wireless phone EMI. FDA has tested
Health and Safety Information

144

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wireless phones and helped develop a voluntary standard
sponsored by the Institute of Electrical and Electronic Engineers
(IEEE). This standard specifies test methods and performance
requirements for hearing aids and wireless phones so that no
interference occurs when a person uses a compatible phone and
a compatible hearing aid at the same time. This standard was
approved by the IEEE in 2000.
FDA continues to monitor the use of wireless phones for possible
interactions with other medical devices. Should harmful
interference be found to occur, FDA will conduct testing to assess
the interference and work to resolve the problem.
Additional information on the safety of RF exposures from various
sources can be obtained from the following organizations
(Updated 12/1/2006):
• FCC RF Safety Program:
http://www.fcc.gov/oet/rfsafety/
• Environmental Protection Agency (EPA):
http://www.epa.gov/radiation/
• Occupational Safety and Health Administration's (OSHA):
http://www.osha.gov/SLTC/radiofrequencyradiation/index.html
• National Institute for Occupational Safety and Health (NIOSH):
http://www.cdc.gov/niosh/homepage.html
• World Health Organization (WHO):
http://www.who.int/peh-emf/
145

• International Commission on Non-Ionizing Radiation Protection:

http://www.icnirp.de
• National Radiation Protection Board (UK):

http://www.hpa.org.uk/radiation
• US Food and Drug Administration

http://www.fda.gov/cellphones

Road Safety
Your wireless phone gives you the powerful ability to
communicate by voice, almost anywhere, anytime. But an
important responsibility accompanies the benefits of wireless
phones, one that every user must uphold.
When driving a car, driving is your first responsibility. When using
your wireless phone behind the wheel of a car, practice good
common sense and remember the following tips:
1.

Get to know your wireless phone and its features, such as
speed dial and redial. If available, these features help you
to place your call without taking your attention off the road.

2.

When available, use a hands-free device. If possible, add
an additional layer of convenience and safety to your
wireless phone with one of the many hands free
accessories available today.

u810.book Page 146 Friday, May 1, 2009 12:03 PM

3.

Position your wireless phone within easy reach. Be able to

7.

may be distracting. Make people you are talking with

from the road. If you get an incoming call at an

aware you are driving and suspend conversations that

inconvenient time, let your voice mail answer it for you.
4.

Let the person you are speaking with know you are driving;

have the potential to divert your attention from the road.
8.

if necessary, suspend the call in heavy traffic or hazardous
traffic can be hazardous.

or medical emergencies.
9.

Use your wireless phone to help others in emergencies. If

Do not take notes or look up phone numbers while driving.

you see an auto accident, crime in progress or other

Jotting down a "to do" list or flipping through your address

serious emergency where lives are in danger, call 9-1-1 or

book takes attention away from your primary

other local emergency number, as you would want others

responsibility, driving safely.
6.

Use your wireless phone to call for help. Dial 9-1-1 or other
local emergency number in the case of fire, traffic accident

weather conditions. Rain, sleet, snow, ice and even heavy
5.

Do not engage in stressful or emotional conversations that

access your wireless phone without removing your eyes

Dial sensibly and assess the traffic; if possible, place calls

to do for you.
10. Call roadside assistance or a special non-emergency

when you are not moving or before pulling into traffic. Try

wireless assistance number when necessary. If you see a

to plan calls when your car will be stationary. If you need to

broken-down vehicle posing no serious hazard, a broken

make a call while moving, dial only a few numbers, check

traffic signal, a minor traffic accident where no one

the road and your mirrors, then continue.

appears injured, or a vehicle you know to be stolen, call
roadside assistance or other special non-emergency
number.

Health and Safety Information

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"The wireless industry reminds you to use your phone safely when
driving."
For more information, please call 1-888-901-SAFE, or visit our
web-site www.ctia.org.
Important!: If you are using a handset other than a standard numeric keypad,
please call 1-888-901-7233.

Provided by the Cellular Telecommunications & Internet
Association.

Responsible Listening
Caution!: Avoid potential hearing loss.

Damage to hearing occurs when a person is exposed to loud
sounds over time. The risk of hearing loss increases as sound is
played louder and for longer durations. Prolonged exposure to
loud sounds (including music) is the most common cause of
preventable hearing loss. Some scientific research suggests that
using portable audio devices, such as portable music players and
cellular telephones, at high volume settings for long durations
may lead to permanent noise-induced hearing loss. This includes
the use of headphones (including headsets, earbuds, and
Bluetooth or other wireless devices). Exposure to very loud sound
has also been associated in some studies with tinnitus (a ringing
in the ear), hypersensitivity to sound and distorted hearing.
147

Individual susceptibility to noise-induced hearing loss and
potential hearing problem varies. Additionally, the amount of
sound produced by a portable audio device varies depending on
the nature of the sound, the device settings, and the headphones
that are used. As a result, there is no single volume setting that is
appropriate for everyone or for every combination of sound,
settings and equipment.
You should follow some commonsense recommendations when
using any portable audio device:
• Set the volume in a quiet environment and select the lowest volume at
which you can hear adequately.
• When using headphones, turn the volume down if you cannot hear the
people speaking near you or if the person sitting next to you can hear
what you are listening to.
• Do not turn the volume up to block out noisy surroundings. If you
choose to listen to your portable device in a noisy environment, you
noise-cancelling headphones to block out background environmental
noise. By blocking background environment noise, noise cancelling
headphones should allow you to hear the music at lower volumes than
when using earbuds.
• Limit the amount of time you listen. As the volume increases, less time
is required before you hearing could be affected.

u810.book Page 148 Friday, May 1, 2009 12:03 PM

• Avoid using headphones after exposure to extremely loud noises, such

as rock concerts, that might cause temporary hearing loss. Temporary
hearing loss might cause unsafe volumes to sound normal.
• Do not listen at any volume that causes you discomfort. If you
experience ringing in your ears, hear muffled speech or experience
any temporary hearing difficulty after listening to your portable audio
device, discontinue use and consult your doctor.
You can obtain additional information on this subject from the
following sources:

National Institute on Deafness and Other Communication Disorders
National Institutes of Health
31 Center Drive, MSC 2320
Bethesda, MD 20892-2320
Voice: (301) 496-7243
Email: nidcdinfo@nih.gov
Internet: http://www.cdc.gov/niosh/topics/noise/default.html
National Institute for Occupational Safety and Health

American Academy of Audiology
11730 Plaza American Drive, Suite 300
Reston, VA 20190
Voice: (800) 222-2336
Email: info@audiology.org
Internet: http://www.audiology.org

Hubert H. Humphrey Bldg.
200 Independence Ave., SW
Washington, DC 20201
Voice: 1-800-35-NIOSH (1-800-356-4647)
Internet: http://www.cdc.gov/niosh/topics/noise/default.html

Operating Environment
Remember to follow any special regulations in force in any area
and always switch your phone off whenever it is forbidden to use
it, or when it may cause interference or danger.
When connecting the phone or any accessory to another device,
read its user's guide for detailed safety instructions. Do not
connect incompatible products.
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As with other mobile radio transmitting equipment, users are
advised that for the satisfactory operation of the equipment and
for the safety of personnel, it is recommended that the
equipment should only be used in the normal operating position
(held to your ear with the antenna pointing over your shoulder if
you are using an external antenna).

Using Your Phone Near Other Electronic Devices
Most modern electronic equipment is shielded from radio
frequency (RF) signals. However, certain electronic equipment
may not be shielded against the RF signals from your wireless
phone. Consult the manufacturer to discuss alternatives.
Implantable Medical Devices
A minimum separation of six (6) inches should be maintained
between a handheld wireless phone and an implantable medical
device, such as a pacemaker or implantable cardioverter
defibrillator, to avoid potential interference with the device.
Persons who have such devices:
• Should ALWAYS keep the phone more than six (6) inches from their
implantable medical device when the phone is turned ON;
• Should not carry the phone in a breast pocket;
• Should use the ear opposite the implantable medical device to
minimize the potential for interference;

149

• Should turn the phone OFF immediately if there is any reason to

suspect that interference is taking place.
• Should read and follow the directions from the manufacturer of your

implantable medical device. if you have any questions about using
your wireless phone with such a device, consult your health care
provider.
For more information see:
http://www.fcc.gov/oet/rfsafety/rf-faqs.html

FCC Hearing-Aid Compatibility (HAC)
Regulations for Wireless Devices
On July 10, 2003, the U.S. Federal Communications Commission
(FCC) Report and Order in WT Docket 01-309 modified the
exception of wireless phones under the Hearing Aid Compatibility
Act of 1988 (HAC Act) to require digital wireless phones be
compatible with hearing-aids.
The intent of the HAC Act is to ensure reasonable access to
telecommunications services for persons with hearing
disabilities.
While some wireless phones are used near some hearing devices
(hearing aids and cochlear implants), users may detect a
buzzing, humming, or whining noise. Some hearing devices are
more immune than others to this interference noise, and phones
also vary in the amount of interference they generate.

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The wireless telephone industry has developed a rating system
for wireless phones, to assist hearing device users find phones
that may be compatible with their hearing devices. Not all phones
have been rated. Phones that are rated have the rating on their
box or a label located on the box.
The ratings are not guarantees. Results will vary depending on
the user's hearing device and hearing loss. If your hearing device
happens to be vulnerable to interference, you may not be able to
use a rated phone successfully. Trying out the phone with your
hearing device is the best way to evaluate it for your personal
needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and
are likely to generate less interference to hearing devices than
phones that are not labeled. M4 is the better/higher of the two
ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are
likely to generate less interference to hearing devices than
phones that are not labeled. T4 is the better/higher of the two
ratings.
Hearing devices may also be rated. Your hearing device
manufacturer or hearing health professional may help you find
this rating. Higher ratings mean that the hearing device is
relatively immune to interference noise. The hearing aid and
wireless phone rating values are then added together. A sum of 5

is considered acceptable for normal use. A sum of 6 is
considered for best use.

M3

+

M2

=

5

T3

+

T2

=

5

In the above example, if a hearing aid meets the M2 level rating
and the wireless phone meets the M3 level rating, the sum of the
two values equal M5. This is synonymous for T ratings. This
should provide the hearing aid user with "normal usage" while
using their hearing aid with the particular wireless phone.
"Normal usage" in this context is defined as a signal quality that
is acceptable for normal operation.
The M mark is intended to be synonymous with the U mark. The
T mark is intended to be synonymous with the UT mark. The M
and T marks are recommended by the Alliance for
Telecommunications Industries Solutions (ATIS). The U and UT
marks are referenced in Section 20.19 of the FCC Rules.

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The HAC rating and measurement procedure are described in the
American National Standards Institute (ANSI) C63.19 standard.
Other Medical Devices
If you use any other personal medical devices, consult the
manufacturer of your device to determine if it is adequately
shielded from external RF energy. Your physician may be able to
assist you in obtaining this information. Switch your phone off in
health care facilities when any regulations posted in these areas
instruct you to do so. Hospitals or health care facilities may be
using equipment that could be sensitive to external RF energy.
Vehicles
RF signals may affect improperly installed or inadequately
shielded electronic systems in motor vehicles. Check with the
manufacturer or its representative regarding your vehicle. You
should also consult the manufacturer of any equipment that has
been added to your vehicle.
Posted Facilities
Switch your phone off in any facility where posted notices require
you to do so.

Potentially Explosive Environments
Switch your phone off when in any area with a potentially
explosive atmosphere and obey all signs and instructions. Sparks
151

in such areas could cause an explosion or fire resulting in bodily
injury or even death.
Users are advised to switch the phone off while at a refueling
point (service station). Users are reminded of the need to observe
restrictions on the use of radio equipment in fuel depots (fuel
storage and distribution areas), chemical plants or where blasting
operations are in progress.
Areas with a potentially explosive atmosphere are often but not
always clearly marked. They include below deck on boats,
chemical transfer or storage facilities, vehicles using liquefied
petroleum gas (such as propane or butane), areas where the air
contains chemicals or particles, such as grain, dust or metal
powders, and any other area where you would normally be
advised to turn off your vehicle engine.

Emergency Calls
This phone, like any wireless phone, operates using radio
signals, wireless and landline networks as well as userprogrammed functions, which cannot guarantee connection in all
conditions. Therefore, you should never rely solely on any
wireless phone for essential communications (medical
emergencies, for example).
Remember, to make or receive any calls the phone must be
switched on and in a service area with adequate signal strength.
Emergency calls may not be possible on all wireless phone

u810.book Page 152 Friday, May 1, 2009 12:03 PM

networks or when certain network services and/or phone
features are in use. Check with local service providers.
To make an emergency call:
1.

If the phone is not on, switch it on.

2.

Key in the emergency number for your present location (for
example, 911 or other official emergency number).
Emergency numbers vary by location.

3.

Press the

key.

If certain features are in use (call barring, for example), you may
first need to deactivate those features before you can make an
emergency call. Consult this document and your local cellular
service provider.
When making an emergency call, remember to give all the
necessary information as accurately as possible. Remember that
your phone may be the only means of communication at the
scene of an accident; do not cut off the call until given
permission to do so.
Restricting Children's access to your Phone
Your phone is not a toy. Children should not be allowed to play
with it because they could hurt themselves and others, damage
the phone or make calls that increase your phone bill.

FCC Notice and Cautions
FCC Notice
The phone may cause TV or radio interference if used in close
proximity to receiving equipment. The FCC can require you to
stop using the phone if such interference cannot be eliminated.
Vehicles using liquefied petroleum gas (such as propane or
butane) must comply with the National Fire Protection Standard
(NFPA-58). For a copy of this standard, contact the National Fire
Protection Association, One Batterymarch Park, Quincy, MA
02269, Attn: Publication Sales Division.
Cautions
Any changes or modifications to your phone not expressly
approved in this document could void your warranty for this
equipment, and void your authority to operate this equipment.
Only use approved batteries, antennas and chargers. The use of
any unauthorized accessories may be dangerous and void the
phone warranty if said accessories cause damage or a defect to
the phone.
Although your phone is quite sturdy, it is a complex piece of
equipment and can be broken. Avoid dropping, hitting, bending
or sitting on it.

Health and Safety Information

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Other Important Safety Information
• Only qualified personnel should service the phone or install the phone

in a vehicle. Faulty installation or service may be dangerous and may
invalidate any warranty applicable to the device.
• Check regularly that all wireless phone equipment in your vehicle is
mounted and operating properly.
• Do not store or carry flammable liquids, gases or explosive materials in
the same compartment as the phone, its parts or accessories.
• For vehicles equipped with an air bag, remember that an air bag
inflates with great force. Do not place objects, including both installed
or portable wireless equipment in the area over the air bag or in the air
bag deployment area. If wireless equipment is improperly installed and
the air bag inflates, serious injury could result.
• Switch your phone off before boarding an aircraft. The use of wireless
phone in aircraft is illegal and may be dangerous to the aircraft's
operation.
• Failure to observe these instructions may lead to the suspension or
denial of telephone services to the offender, or legal action, or both.

Product Performance
Getting the Most Out of Your Signal Reception
The quality of each call you make or receive depends on the
signal strength in your area. Your phone informs you of the
current signal strength by displaying a number of bars next to the
153

signal strength icon. The more bars displayed, the stronger the
signal.
If you're inside a building, being near a window may give you
better reception.
Understanding the Power Save Feature
If your phone is unable to find a signal after searching, a Power
Save feature is automatically activated. If your phone is active, it
periodically rechecks service availability or you can check it
yourself by pressing any key.
Anytime the Power Save feature is activated, a message displays
on the screen. When a signal is found, your phone returns to
standby mode.
Understanding How Your Phone Operates
Your phone is basically a radio transmitter and receiver. When it's
turned on, it receives and transmits radio frequency (RF) signals.
When you use your phone, the system handling your call controls
the power level. This power can range from 0.006 watts to 0.2
watts in digital mode.
Maintaining Your Phone's Peak Performance
For the best care of your phone, only authorized personnel should
service your phone and accessories. Faulty service may void the
warranty.

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There are several simple guidelines to operating your phone
properly and maintaining safe, satisfactory service.
• To ensure that the Hearing Aid Compatibility rating for your phone is
maintained, secondary transmitters such as Bluetooth and WLAN
components must be disabled during a call. For more information,
refer to “Turning Bluetooth On or Off” on page 84.
• If your phone is equipped with an external antenna, hold the phone
with the antenna raised, fully-extended and over your shoulder.
• Do not hold, bend or twist the phone's antenna, if applicable.
• Do not use the phone if the antenna is damaged.
• If your phone is equipped with an internal antenna, obstructing the
internal antenna could inhibit call performance.
• Speak directly into the phone's receiver.
• Avoid exposing your phone and accessories to rain or liquid spills. If
your phone does get wet, immediately turn the power off and remove
the battery. If it is inoperable, call Customer Care for service.

Availability of Various Features/Ring Tones
Many services and features are network dependent and may
require additional subscription and/or usage charges. Not all
features are available for purchase or use in all areas.
Downloadable Ring Tones may be available at an additional cost.
Other conditions and restrictions may apply. See your service
provider for additional information.

Battery Standby and Talk Time
Standby and talk times will vary depending on phone usage
patterns and conditions. Battery power consumption depends on
factors such as network configuration, signal strength, operating
temperature, features selected, frequency of calls, and voice,
data, and other application usage patterns.

Battery Precautions
• Avoid dropping the cell phone. Dropping it, especially on a hard

surface, can potentially cause damage to the phone and battery. If you
suspect damage to the phone or battery, take it to a service center for
inspection.
• Never use any charger or battery that is damaged in any way.
• Do not modify or remanufacture the battery as this could result in
serious safety hazards.
• If you use the phone near the network's base station, it uses less
power; talk and standby time are greatly affected by the signal
strength on the cellular network and the parameters set by the
network operator.
• Follow battery usage, storage and charging guidelines found in the
user’s guide.
• Battery charging time depends on the remaining battery charge and
the type of battery and charger used. The battery can be charged and
discharged hundreds of times, but it will gradually wear out. When the
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154

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operation time (talk time and standby time) is noticeably shorter than
normal, it is time to buy a new battery.
• If left unused, a fully charged battery will discharge itself over time.
• Use only Samsung-approved batteries and recharge your battery only
with Samsung-approved chargers. When a charger is not in use,
disconnect it from the power source. Do not leave the battery
connected to a charger for more than a week, since overcharging may
shorten its life.
• Do not use incompatible cell phone batteries and chargers. Some Web
sites and second-hand dealers, not associated with reputable
manufacturers and carriers, might be selling incompatible or even
counterfeit batteries and chargers. Consumers should purchase
manufacturer or carrier recommended products and accessories. If
unsure about whether a replacement battery or charger is compatible,
contact the manufacturer of the battery or charger.
• Misuse or use of incompatible phones, batteries, and charging devices
could result in damage to the equipment and a possible risk of fire,
explosion, leakage, or other serious hazard.
• Extreme temperatures will affect the charging capacity of your battery:
it may require cooling or warming first.
• Do not leave the battery in hot or cold places, such as in a car in
summer or winter conditions, as you will reduce the capacity and
lifetime of the battery. Always try to keep the battery at room
temperature. A phone with a hot or cold battery may temporarily not
work, even when the battery is fully charged. Li-ion batteries are
155

particularly affected by temperatures below
0 °C (32 °F).
• Do not place the phone in areas that may get very hot, such as on or
near a cooking surface, cooking appliance, iron, or radiator.
• Do not get your phone or battery wet. Even though they will dry and
appear to operate normally, the circuitry could slowly corrode and
pose a safety hazard.
• Do not short-circuit the battery. Accidental short-circuiting can occur
when a metallic object (coin, clip or pen) causes a direct connection
between the + and - terminals of the battery (metal strips on the
battery), for example when you carry a spare battery in a pocket or
bag. Short-circuiting the terminals may damage the battery or the
object causing the short-circuiting.
• Do not permit a battery out of the phone to come in contact with metal
objects, such as coins, keys or jewelry.
• Do not crush, puncture or put a high degree of pressure on the battery
as this can cause an internal short-circuit, resulting in overheating.
• Dispose of used batteries in accordance with local regulations. In some
areas, the disposal of batteries in household or business trash may be
prohibited. For safe disposal options for Li-Ion batteries, contact your
nearest Samsung authorized service center. Always recycle. Do not
dispose of batteries in a fire.

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Care and Maintenance
Your phone is a product of superior design and craftsmanship
and should be treated with care. The suggestions below will help
you fulfill any warranty obligations and allow you to enjoy this
product for many years.
• Keep the phone and all its parts and accessories out of the reach of
small children.
• Keep the phone dry. Precipitation, humidity and liquids contain
minerals that will corrode electronic circuits.
• Do not use the phone with a wet hand. Doing so may cause an electric
shock to you or damage to the phone.
• Do not use or store the phone in dusty, dirty areas, as its moving parts
may be damaged.
• Do not store the phone in hot areas. High temperatures can shorten the
life of electronic devices, damage batteries, and warp or melt certain
plastics.
• Do not store the phone in cold areas. When the phone warms up to its
normal operating temperature, moisture can form inside the phone,
which may damage the phone's electronic circuit boards.
• Do not drop, knock or shake the phone. Rough handling can break
internal circuit boards.
• Do not use harsh chemicals, cleaning solvents or strong detergents to
clean the phone. Wipe it with a soft cloth slightly dampened in a mild
soap-and-water solution.

• Do not paint the phone. Paint can clog the device's moving parts and

prevent proper operation.
• Do not put the phone in or on heating devices, such as a microwave

oven, a stove or a radiator. The phone may explode when overheated.
• If your phone is equipped with an external antenna, use only the

supplied or an approved replacement antenna. Unauthorized antennas
or modified accessories may damage the phone and violate
regulations governing radio devices.
• If the phone, battery, charger or any accessory is not working properly,
take it to your nearest qualified service facility. The personnel there
will assist you, and if necessary, arrange for service.

Health and Safety Information

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Section 13: Warranty Information
Standard Limited Warranty
What is Covered and For How Long?
SAMSUNGTELECOMMUNICATIONS AMERICA, LLC ("SAMSUNG")
warrants to the original purchaser ("Purchaser") that SAMSUNG's
Phones and accessories ("Products") are free from defects in
material and workmanship under normal use and service for the
period commencing upon the date of purchase and continuing for
the following specified period of time after that date:
Phone

1 Year

Batteries

1 Year

Leather Case

90 Days

Holster

90 Days

Other Phone Accessories

1 Year

What is Not Covered? This Limited Warranty is conditioned upon
proper use of Product by Purchaser. This Limited Warranty does
not cover: (a) defects or damage resulting from accident, misuse,
abuse, neglect, unusual physical, electrical or electromechanical
stress, or modification of any part of Product, including antenna,
or cosmetic damage; (b) equipment that has the serial number
157

removed or made illegible; (c) any plastic surfaces or other
externally exposed parts that are scratched or damaged due to
normal use; (d) malfunctions resulting from the use of Product in
conjunction with accessories, products, or ancillary/peripheral
equipment not furnished or approved by SAMSUNG; (e) defects or
damage from improper testing, operation, maintenance,
installation, or adjustment; (f) installation, maintenance, and
service of Product, or (g) Product used or purchased outside the
United States or Canada.
This Limited Warranty covers batteries only if battery capacity
falls below 80% of rated capacity or the battery leaks, and this
Limited Warranty does not cover any battery if (i) the battery has
been charged by a battery charger not specified or approved by
SAMSUNG for charging the battery, (ii) any of the seals on the
battery are broken or show evidence of tampering, or (iii) the
battery has been used in equipment other than the SAMSUNG
phone for which it is specified.
What are SAMSUNG's Obligations? During the applicable warranty
period, SAMSUNG will repair or replace, at SAMSUNG's sole
option, without charge to Purchaser, any defective component
part of Product. To obtain service under this Limited Warranty,
Purchaser must return Product to an authorized phone service

u810.book Page 158 Friday, May 1, 2009 12:03 PM

facility in an adequate container for shipping, accompanied by
Purchaser's sales receipt or comparable substitute proof of sale
showing the date of purchase, the serial number of Product and
the sellers' name and address. To obtain assistance on where to
deliver the Product, call Samsung Customer Care at 1-888-9874357. Upon receipt, SAMSUNG will promptly repair or replace the
defective Product. SAMSUNG may, at SAMSUNG's sole option,
use rebuilt, reconditioned, or new parts or components when
repairing any Product or replace Product with a rebuilt,
reconditioned or new Product. Repaired/replaced leather cases,
pouches and holsters will be warranted for a period of ninety (90)
days. All other repaired/replaced Product will be warranted for a
period equal to the remainder of the original Limited Warranty on
the original Product or for 90 days, whichever is longer. All
replaced parts, components, boards and equipment shall
become the property of SAMSUNG.
If SAMSUNG determines that any Product is not covered by this
Limited Warranty, Purchaser must pay all parts, shipping, and
labor charges for the repair or return of such Product.
WHAT ARE THE LIMITS ON SAMSUNG'S WARRANTY/LIABILITY?
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED
HEREIN, PURCHASER TAKES THE PRODUCT "AS IS," AND
SAMSUNG MAKES NO WARRANTY OR REPRESENTATION AND
THERE ARE NO CONDITIONS, EXPRESS OR IMPLIED, STATUTORY

OR OTHERWISE, OF ANY KIND WHATSOEVER WITH RESPECT TO
THE PRODUCT, INCLUDING BUT NOT LIMITED TO:
• THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY
PARTICULAR PURPOSE OR USE;
• WARRANTIES OF TITLE OR NON-INFRINGEMENT;
• DESIGN, CONDITION, QUALITY, OR PERFORMANCE OF THE PRODUCT;
• THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS
CONTAINED THEREIN; OR
• COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY
LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO.
NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE
CONSTRUED TO CREATE AN EXPRESS WARRANTY OF ANY KIND
WHATSOEVER WITH RESPECT TO THE PRODUCT. ALL IMPLIED
WARRANTIES AND CONDITIONS THAT MAY ARISE BY OPERATION
OF LAW, INCLUDING IF APPLICABLE THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE HEREBY LIMITED TO THE SAME DURATION OF
TIME AS THE EXPRESS WRITTEN WARRANTY STATED HEREIN.
SOME STATES/PROVINCES DO NOT ALLOW LIMITATIONS ON HOW
LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION
MAY NOT APPLY TO YOU. IN ADDITION, SAMSUNG SHALL NOT BE
LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE
PURCHASE, USE, OR MISUSE OF, OR INABILITY TO USE THE
PRODUCT OR ARISING DIRECTLY OR INDIRECTLY FROM THE USE
Warranty Information

158

u810.book Page 159 Friday, May 1, 2009 12:03 PM

OR LOSS OF USE OF THE PRODUCT OR FROM THE BREACH OF
THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL,
CONSEQUENTIAL OR SIMILAR DAMAGES, OR LOSS OF
ANTICIPATED PROFITS OR BENEFITS, OR FOR DAMAGES ARISING
FROM ANY TORT (INCLUDING NEGLIGENCE OR GROSS
NEGLIGENCE) OR FAULT COMMITTED BY SAMSUNG, ITS AGENTS
OR EMPLOYEES, OR FOR ANY BREACH OF CONTRACT OR FOR
ANY CLAIM BROUGHT AGAINST PURCHASER BY ANY OTHER
PARTY. SOME STATES/PROVINCES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY
FROM STATE TO STATE/PROVINCE TO PROVINCE. THIS LIMITED
WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE
ORIGINAL PURCHASER OF THIS PRODUCT AND STATES
PURCHASER'S EXCLUSIVE REMEDY. IF ANY PORTION OF THIS
LIMITED WARRANTY IS HELD ILLEGAL OR UNENFORCEABLE BY
REASON OF ANY LAW, SUCH PARTIAL ILLEGALITY OR
UNENFORCEABILITY SHALL NOT AFFECT THE ENFORCEABILITY
FOR THE REMAINDER OF THIS LIMITED WARRANTY WHICH
PURCHASER ACKNOWLEDGES IS AND WILL ALWAYS BE
CONSTRUED TO BE LIMITED BY ITS TERMS OR AS LIMITED AS
THE LAW PERMITS. THE PARTIES UNDERSTAND THAT THE
PURCHASER MAY USE THIRD-PARTY SOFTWARE OR EQUIPMENT
159

IN CONJUNCTION WITH THE PRODUCT. SAMSUNG MAKES NO
WARRANTIES OR REPRESENTATIONS AND THERE ARE NO
CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR
OTHERWISE, AS TO THE QUALITY, CAPABILITIES, OPERATIONS,
PERFORMANCE OR SUITABILITY OF ANY THIRDPARTY SOFTWARE
OR EQUIPMENT, WHETHER SUCH THIRD-PARTY SOFTWARE OR
EQUIPMENT IS INCLUDED WITH THE PRODUCT DISTRIBUTED BY
SAMSUNG OR OTHERWISE, INCLUDING THE ABILITY TO
INTEGRATE ANY SUCH SOFTWARE OR EQUIPMENT WITH THE
PRODUCT. THE QUALITY, CAPABILITIES, OPERATIONS,
PERFORMANCE AND SUITABILITY OF ANY SUCH THIRD-PARTY
SOFTWARE OR EQUIPMENT LIE SOLELY WITH THE PURCHASER
AND THE DIRECT VENDOR, OWNER OR SUPPLIER OF SUCH
THIRD-PARTY SOFTWARE OR EQUIPMENT, AS THE CASE MAY BE.
This Limited Warranty allocates risk of Product failure between
Purchaser and SAMSUNG, and SAMSUNG's Product pricing
reflects this allocation of risk and the limitations of liability
contained in this Limited Warranty. The agents, employees,
distributors, and dealers of SAMSUNG are not authorized to make
modifications to this Limited Warranty, or make additional
warranties binding on SAMSUNG. Accordingly, additional
statements such as dealer advertising or presentation, whether
oral or written, do not constitute warranties by SAMSUNG and
should not be relied upon.

u810.book Page 160 Friday, May 1, 2009 12:03 PM

Precautions for Transfer and Disposal
If data stored on this device is deleted or reformatted using the
standard methods, the data only appears to be removed on a
superficial level, and it may be possible for someone to retrieve
and reuse the data by means of special software.
To avoid unintended information leaks and other problems of this
sort, it is recommended that the device be returned to Samsung’s
Customer Care Center for an Extended File System (EFS) Clear
which will eliminate all user memory and return all settings to
default settings. Please contact the Samsung Customer Care
Center for details.
Important!: Please provide warranty information (proof of purchase) to
Samsung’s Customer Care Center in order to provide this service
at no charge. If the warranty has expired on the device, charges
may apply.

Samsung Telecommunications America, LLC
1301 East Lookout Drive
Richardson, Texas 75082
Phone: 1-800-SAMSUNG (726-7864)
Important!: If you are using a handset other than a standard numeric keypad,
dial the numbers listed in brackets.

Phone: 1-888-987-HELP (4357)
©2008 Samsung Telecommunications

America. All rights

reserved.
No reproduction in whole or in part allowed without prior written
approval. Specifications and availability subject to change
without notice.

Customer Care Center:
1000 Klein Rd.
Plano, TX 75074
Toll Free Tel: 1.888.987.HELP (4357)

Warranty Information

160

u810.book Page 161 Friday, May 1, 2009 12:03 PM

Index
Numerics
1-touch dialing 55
2-touch dialing 55
3-touch dialing 56

A
Adding a New Contact Entry 47
Alarm clock
icon 17
snooze 130
turn off the alarm 130
Assisted Dialing 23

B
Battery
charging 7
indicator 5
installing 5
removing 6
Bluetooth 83
about 83
icons 16

Bluetooth Settings 85
Browse & Download 123

C
Calendar
add a new event 127
Call Functions
answering a call 24
Contacts 28
Recent Calls 24
roaming 28
Viewing Recent Call History 25
Call history
calls using 26
definition 24
deleting entry 27
icons 26
new contact 26
updating existing contact 26
Call Settings 101
answer options 101
auto retry 102
call waiting (in Network Mode GSM)

104
161

caller ID visibility (in Network Mode
GSM) 104
data settings 103
DTMF tones 104
one touch dial 103
voice privacy 103
Camera
Take Picture 119
Taking a picture with the flip
closed 120
Camera/Camcorder key 14
Change lock code 97
Changing Message Settings 79
Chat 82
Clear key 13
Clock Format 92
Command Keys 12
Contact List
finding a contact entry 54
Contacts
adding a new contact entry 47
deleting a contact entry 55
editing an existing contact entry 54

u810.book Page 162 Friday, May 1, 2009 12:03 PM

speed dialing 55
Creating and Sending PICTURE
Messages 62
Creating and Sending TXT Messages 60
Creating and Sending VIDEO
Messages 64
Current Country 132

D
Dashboard with Mobile Web 2.0 134
Dial Fonts 91
Dialing
one-touch 55
three-touch 56
two-touch 55
Dialing Emergency Numbers 22
Directional Keys 14
Disable alarm 130
Display
backlight 89
banner 89
language 95
screen icons 15

Display Settings 88
Display Themes 90
Drafts folder 75

E
Email 81
Emergency Calls in GSM Mode 22
Emergency Contacts 58
Adding Emergency Contacts 58
Unassign an Emergency Contact 59
End key 13
Entering Text 43
changing text entry mode 43
entering numbers 45
entering symbols 44
entering upper and lower case 44
using Word Mode 43

Extras 124

F
Finding a Contacts Entry 54
Finding My Phone Number 58

G
Games 122
Get New Picture 115
Get New Ringtones 109
Getting Started 4
understanding this user manual 4
GPS icon 16
Groups
creating 51
move entries from/to 50
send messages to 51
send Picture msg to 52
viewing 50

H
HAC 149
Health and Safety Information 138

I
Icons
alarm on 17
alarm only 16
Auto answer icon 17
162

u810.book Page 163 Friday, May 1, 2009 12:03 PM

display 15
silent mode 16
SSL icon 15
vibrate mode 16
Indicator
1X signal strength 15
airplane mode 15
battery strength 16
Bluetooth 16
Bluetooth Active 16
Bluetooth Connected 16
calendar event 17
D signal strength 15
data call 16
dormant 16
EV signal strength 15
EV1X signal strength 15
keys lock 16
location on 16
message 17
missed calls 17
no service 16
roaming 15
speakerphone 17
TTY 16
163

voice call 16
voice privacy 16
voicemail 17
Installing the Battery 5

L
Language setting 95
Left soft key 13
Links 137
Lock code, changing 97
Lock Mode
placing an emergency call 99
Lock phone 98

M
Main Menu Settings 91
Making a call 22
Manage My Pics 116
Manage My Videos 119
Media Center 107 108
Memory 104
Menu Font Size 91
Menu Navigation 37
menu outline 38
Menu Number Accelerators 37
Message Folders 70
Drafts 75

,

erase options 78
inbox 70
Sent 73
Messages, receive in call 70
Messaging 60
types of messages 60
microSD Card
formatting 108
Mobile IM 81
Mobile Web 123
exit 134
links 137
navigate the web 136
soft keys 136
Mode
call answer 101
M-Ratings 150
My Music 109
playing music with the flip
closed 109
playing music with the flip open 110

u810.book Page 164 Friday, May 1, 2009 12:03 PM

My Name Card 56
My Ringtones 109
My Sounds 112

N
Non-Supported Battery 5
Notes and tips 4
Notes, description 4
Notes, editing 132

O
Online Album 122

P
Pause 49
hard pause 49
two-second pause 49
Phone Info 106
Phone Safety 148
Phone Settings 93
airplane mode 93
NAM Select 100
Network Mode 94
Set Shortcuts 94
SIM Security 99
System Select 100
time & date 93

Picture & Video 113
Place a call while using
Mobile Web 137
Placing GSM International Calls 22
call the U.S. from another
country 22
calling internationally from another
country (GSM only) 23
Playlist
creating a playlist 111
editing a playlist 112
Powering off 8
Powering on 8

R
Receive messages in call 70
Receive text messages 60
Receiving Picture Messages 67
Receiving Video Messages 68
Receiving Voice Messages 69
Record Video 120
Recording a video with the flip
closed 122

Reference Country - assisted dialing 23
Removing battery 6
Retrieving a Message 60
Return to last menu 37
Return to the previous menu 37
Reviewing sent 73
Right soft key 13
Roaming
definition 28
options 28

S
SAR values 138
Security
edit lock code 97
lock phone 98
voice privacy 103
Send a Voice Message to Members
of a Group 53
Send key 13
Sent, reviewing messages 73
Set an alarm 129
Set Shortcuts 94
Settings 83
backlight 89
banner 89
164

u810.book Page 165 Friday, May 1, 2009 12:03 PM

display settings 88
edit lock code 97
language 95
lock phone 98
phone security settings 96
Tools 83
signal strength icons 15
SIM Info 106
Snooze 130
Sounds 86
Alert Sounds 87
Call Sounds 86
Keypad Volume 88
Power On/Off 88
Service Alerts 88
Speakerphone Key 14
Speed dial, assigning 56
SSL 15
Standard Limited
Warranty 157

165

Store numbers, shortcuts 47
Storing numbers after a call 49
Sync Music 113

T
Text messages, receiving 60
Tip, description 4
Tools 83
Alarm Clock 83 129
Calculator 83 125
Calendar 83 127
converter 126
Notepad 83 131
Stop Watch 83 130
Tip, calculator 126
view an event 128
Voice Commands 83 125
World Clock 83 131
Touch Keypad Lock 14
Transferring vCalendar events via Blue-

,

,

,

,

,

,

,

tooth 86
T-Ratings 150
TTY Mode 102
Turning Your Phone On and Off 8
Two-touch dialing 55

U
UL Certification 139
Understanding Your Address book
Using Contacts List 46
Understanding Your Contacts 46
Understanding Your Phone 9
display screen 14
features of your phone 9
Using the Battery 4

V
V CAST Music with Rhapsody® (PC
Subscription and Downloads) 113
V CAST Video
browsing/playing clips 114
configuring alerts 115
deleting clips 115
downloading clips 114
V CAST Videos
description 114

u810.book Page 166 Friday, May 1, 2009 12:03 PM

Video clips 114
View an event, calendar 128
View Multimedia Message Later 70
Visual VoiceMail 80
Voice Commands
description 30
digit dial 31
name dial 31
name lookup 35
phone status 34
send picture 33
send text 32
Voicemail 80
listening to 8
Receive 80
setting up 8
viewing messages 80
voicemail 17

W
Wall Charger 7
Wallpaper 90
Warranty Information 157

166



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