Samsung Dvr 16 8900 Users Manual Swann DVR16 Manual__100820

16-8900 to the manual fcd74405-086e-4857-95df-7cf6e3915d05

2015-01-23

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Rev. 1.0

USER’S MANUAL

Swann DVR16-8900
H.264 Real-Time
Standalone DVR
User’s Manual

Please read the safety precaution before using the product.

MT16120810E

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Safety Precautions

Disconnect power to the DVR when

Do not install the DVR in direct sunlight.

connecting or disconnecting cables or

Install the DVR in a cool and well ventilated

accessing the rear panel.

location. Don’t install the DVR in an area

Exercise caution handling liquids around

near heating devices.

the DVR. Don’t place cups or bottles

Don’t install the DVR in a location where it is

Do not bend, twist or place heavy objects

likely to fall.

The power outlet the DVR uses must be
grounded, and the voltage range must be

detergents. Use a dry cloth or towel to

within 10% of the rated voltage.

Do not share the power outlet the DVR uses

Do not install the DVR in areas with high

with high-current devices (such as hair dryer,

humidity, dust or smoke.

iron, refrigerator or heating device).

When unplugging the power, hold the plug

When replacing the battery, always replace

and unplug slowly. Do not hold the plug

with the same type of battery as the one

with wet hands or connect the DVR to a

provided. When disposing the battery, follow

loose power outlet.

the directions of the manufacturer, or the law

Do not disassemble or reconfigure the

as it applies in your locality.

DVR. Don’t remove the casing except to

Do not clean using liquids, soaps or

remove dust from the DVR as necessary.

Install the DVR on a sturdy, flat surface.

containing liquids on or near the DVR.

on your cables.

Always use new, high quality hard drives.

change the hard drive or backup battery.

Older or damaged hard drives may lose

There are no other user serviceable parts

data. If this occurs, the DVR will show the

inside.

message “Error or Defective” indicating that

Ensure there are no obvious dangers

it cannot access information on the hard

where you install the DVR. Check for

drive. In the event this occurs, contact the

moisture, damaged cables or wiring,

hard drive manufacturer: many have data

unstable surfaces and infrastructure and so

recovery services available.

on. Don’t install the DVR in any location
where one or more dangerous elements is
present.

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CAUTION

RISK OF ELECTRIC SHOCK.

CAUTION!

DO NOT OPEN.

TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT

REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
Explanation of Two Symbols
The lightning flash with arrowhead symbol, within an equilateral
triangle, is intended to alert the user to the presence of un-insulated
“dangerous voltage” within the product’s enclosure that may be of
sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert
the user to the presence of important operating and maintenance
(servicing) instructions in the literature accompanying the appliance.

THE GRAPHIC SYMBOLS WITH SUPPLEMENTAL
MARKING ARE ON THE BOTTOM OF THE SYSTEM.
“WARNING – TO PREVENT FIRE OF SHOCK HAZARD,
DO NOT EXPOSETHE UNIT TO RAIN OR MOISTURE”

FCC CLASS A NOTICE
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.

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Caution
Please read the following precautions carefully before installing the product and follow the directions for installation.

Don’t install the DVR in a location which has high levels of dust, moisture, smoke or other contaminants.

Avoid locations which have high or fluctuating temperatures, and avoid direct sunlight. Do not install the product
where the temperature is ever above 104°F/40°C, or below freezing 32°F/0°C).

Do not install the product where it is exposed to direct sunlight or close to a heating device.

Don’t install the DVR near any magnetic fields (such as microwaves).

Don’t place objects on top of the DVR. Ensure that the ventilation holes are not obstructed.

Don’t access the rear panel or remove the DVR casing unless the power is disconnected.

Make sure you have enough room to connect all the cables and accessories before installing the DVR.

Ensure the location you install the DVR to is level, well ventilated and is not subject to vibrations of any kind.
Firmly fix the DVR in place on a stable, flat and stationary surface in a well ventilated area.

Try not to install the DVR around other electrical devices – they can sometimes interfere with one another.

Only qualified technicians should ever disassemble the DVR.

Do not put heavy objects on top of the product.

The power outlet must be grounded.

If you hear any strange noises or smell any new odors around DVR, stop using the DVR immediately.
Disconnect the power supply and call the technician who installed it or technical support for help.

Do not move or flip the DVR over while it’s turned on. Damage could be done to the spinning hard disks.

Periodically check that the DVR is functioning properly.

When replacing the battery, always replace with the same type of battery as the one provided. When disposing
the battery, follow the direction of the manufacturer.

We are not responsible for the problem from misuse by the user.

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TABLE OF CONTENTS
CHAPTER 1

INSTALLATION

1-1 Product characteristics ------------------------------------------------------------ 7
1-2 Contents ---------------------------------------------------------------------------- 8
1-3 Front Panel ------------------------------------------------------------------------- 8
1-4 Rear Panel -------------------------------------------------------------------------- 9
1-5 Remote controller ---------------------------------------------------------------- 10
1-6 Connection and initial settings ------------------------------------------------- 11
1-7 RS-485 connection --------------------------------------------------------------- 11
1-8 Control port (Output) connection ---------------------------------------------- 12
1-9 Sensor (Input) connection ------------------------------------------------------- 12
1-10 Internal hard disk installation ------------------------------------------------- 13

CHAPTER 2

MAIN SYSTEM APPLICATION

2-1 Operation -------------------------------------------------------------------------- 18
Start up ................................................................................................................ 18
Shutdown .............................................................................................................. 19
2-2 Live Display ----------------------------------------------------------------------- 20
2-3 System setting -------------------------------------------------------------------- 24
System .................................................................................................................. 24
Video/Audio ........................................................................................................... 29
Event ..................................................................................................................... 34
Network ................................................................................................................. 38
User ....................................................................................................................... 42
2-4 PTZ control ------------------------------------------------------------------------ 45
2-5 Search (playback) & backup ---------------------------------------------------- 47
Time search........................................................................................................... 47
Event search ......................................................................................................... 48
Backup .................................................................................................................. 49
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CHAPTER 3

WEB VIEWER

3-1 Installation ------------------------------------------------------------------------ 54
1. Web viewer installation ................................................................................ 54
3-2 Functional description ----------------------------------------------------------- 56
1. Web viewer monitoring window ................................................................... 56
2. Web viewer search window ......................................................................... 57
3. Search menu ............................................................................................... 58
4. Saving as AVI file ....................................................................................... 59

CHAPTER 4

APPLE IPHONE ACCESS

4-1 Functional description ----------------------------------------------------------- 61
1. Real-time monitoring.................................................................................... 61

CHAPTER 5 APPENDIX
5-1 Check before requesting for service ------------------------------------------- 63
5-2 Recommended device to use --------------------------------------------------- 66
5-3 Initial setting list for factory default ------------------------------------------- 68
5-4 Product specification ------------------------------------------------------------ 74

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CHAPTER 1
INSTALLATION

1-1 Product characteristics ------------------------------------------------------------ 7
1-2 Contents ---------------------------------------------------------------------------- 8
1-3 Front Panel ------------------------------------------------------------------------- 8
1-4 Rear Panel -------------------------------------------------------------------------- 9
1-5 Remote Controller ---------------------------------------------------------------- 10
1-6 Connection and initial setting --------------------------------------------------- 11
1-7 RS-485 connection --------------------------------------------------------------- 11
1-8 Control port (Output) connection ---------------------------------------------- 12
1-9 Sensor (Input) connection ------------------------------------------------------- 12
1-10 Internal hard disk installation ------------------------------------------------- 13

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1-1. Product characteristics
Runs a very stable, embedded version of Linux operating system.
Stable file system recovery even after power supply is disconnected from a power outage.
Realized small file size and high video quality by applying the H.264.
Supports terra byte hard disk ( up to 1.5TB )
Supports e-SATA port to use additional external hard disk.
Real time recording
- Maximum of 480IPS@352 X 240 at NTSC
- Maximum of 400IPS@352 X 288 at PAL
Supports various recording resolutions and qualities.
- D1(704x480), Half D1(704x240), CIF(352x240) at NTSC
- D1(704x576), Half D1(704x288), CIF(352x288) at PAL
- 5 stage recording qualities (Very high, high, normal, low, and very low).
Easy operation through various user interface and user friendly GUI system.
Realized powerful multi-function.
- Real time video display and recording, network transmission and back up can be performed
simultaneously.
Easy search functions.
- Date/Time search (Calendar search), event search
Recording before event. (Can be 5 seconds).
Recording after event. (Can be only up 10 seconds).
The operating condition pre-check function according to the change in motion detection and
movement detection
Can set recording quality and number of recording frames per seconds.
Powerful recording schedule management.
Complete synchronization of video/audio.
Easy software upgrading through USB storage device or network.
Maximum of 4 clients can be connected to 1 DVR at the same time.
Band width setting is automatically set depending on the network speed connected to this device.
Remote alarm notification via e-Mail.
PTZ (Pen/Tilt/Zoom) operation.
Remote control operation
Key board control operation (optional)
Supporting Daylight saving
Simultaneous output to VGA and BNC

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1-2. Contents

Software Installation CD

User’s Manual

Remote Controller

Mouse

SATA cable

HDD power cable

Power cable

Adapter

Screws

19” Rack mount

Reference: The type of components can be applied differently by the option.

1-3. Front Panel
①

②

③

④
⑤

① Navigation buttons
“▼” button is used as navigation key, when menu is shown, on the other hand, it is used for
switching key between SEARCH and LIVE screen when menu not be shown.
② ENTER – This is used to select OSD menu and control playback.

At power off status, it is turned on by pressing “OK” button in some seconds.

At power on status, instant panic recording is executed by pressing “OK” button in some
seconds.

③

SETUP/ESC – This is used to open or close menu.

④ LED

Hard disk LED – This is turned on HDD is accessed.

Power LED – This is turned on when the power is turned on.

Network LED – This is turned on when network is connected.

⑤ USB – This is used to connect USB storage device.

Caution
Mouse should be connected to mouse port at rear side.

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1-4. Rear Panel

① USB port – Used to connect USB storage device, such as a flash drive.
② Main output port – It is used to connect BNC type monitor. (It outputs the same video as MAIN
output.)
③ Camera video input – These are used to connect cameras
④ Audio input port – It is used to connect audio output port of external device.
⑤ External HDD port – It is used to connect e-SATA HDD.
⑥ Sensor/Alarm/RS-485 ports – These are used to connect sensor, alarm and RS-485 serial
communication port
⑦ Mouse port – It is used to connect USB mouse.
⑧ Ethernet port – It is used to connect RJ-45 Ethernet connector. (LAN PORT).
⑨ VGA port – It is used to connect VGA monitor.
⑩ SPOT output port – It is used to connect BNC type monitor.
⑪ Audio output port – It is used to connect audio input port of external device.
⑫ Power connector – It is used to connect power adapter.

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1-5. Remote controller

Please note: Some DVR models use a remote control with a slightly different shape. The buttons and
their functions are the same.

How to set the ID of remote controller:
1. Press cancel button for about 3 seconds, until the light on the power button lights up.
2. Enter XX, where XX is the two digit numbers which is the ID of remote controller.
※ Remember, when entering a one digit number to input ‘0’ first.
Eg. To set the ID to ‘2’ as ID, input “02”.

3. Each time you press the number key the light of power button will blink.
4. When the power light goes out, the ID is saved.

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1-6. Connection and initial setting
Caution

Cameras or other external devices can be connected to this device by
numerous methods. Refer to the user manual of the camera or other
external device(s) for additional information.

When connecting camera(s), ensure that the camera is turned off.

Do not connect power to the DVR until all devices – particularly the
monitor – have been properly connected.

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1-7. RS-485 connection
①

This device has 1 data port (RS-485). You can use this
port to connect a PTZ camera or keyboard. (Optional)

②

PTZ camera / keyboard connection
i.

Connect the PTZ serial communication cable to the
RS-485 port.

ii.

When connecting the cable, make sure the polarity
is the right way around. One port is marked “+” and the other marked “-”. See your
PTZ device manual for the correct device polarity, and attach accordingly.

iii. Recommended initial data setting is 9600 baud rate, 8 data bits, 1 stop bit and no
parity. See your PTZ device manual for more information.
iv. When connecting the PTZ camera or keyboard, always change the setting of the DVR
setting menu according the RS-485 setting of the camera, keyboard and this device.
v.

If you use a PTZ camera and keyboard together, use the same baud rate for both.

1-8. Control port (output) connection
①

configure

the

settings

for

external

device

use

the

“Setup

Event

Sensor/Motion/Video loss” menu.
②

Connect your external output devices to the to the Control Output and Relay ports.

③

Ensure you use the correct port for the devices output status. For example, connect
Normally Open devices (NO) to an NO port, and Normally Closed (NC) devices to an NC port.
See your output device’s manual for more information.

1-9. Sensor (input) connection
①

Connect one of the two leads of your sensor(s) (PIR
sensor, magnetic sensor, etc.) to the common
(COM) port and connect the remaining signal cable
to the sensor number you to associate with it.

②

Sensor type (“NC” or “NO”) can be set from

Sensor 1

Sensor 5

Sensor 2

Sensor 6

Sensor 3

Sensor 7

Sensor 4

Sensor 8

Ground

Setup Event Sensor menu.

Note
NC and NO cannot be selected simultaneously.

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1-10. Internal hard disk installation
To prevent the hard disk in your DVR from being damaged, ensure you handle the DVR carefully. To
prevent any data loss, it is recommended to back up any important data into an external storage device
regularly. When installing or uninstalling the hard disk, you must always disconnect power to the DVR.

If the power is turned on, do not bump, move, knock or drop the DVR.

Do not install this device in a hot and/or humid location, or one where the temperature
changes suddenly.

DO NOT pull out the plug or remove the power supply while this DVR is on.

When there is a power outage while the DVR is turned on, data could be lost.

Do not drop the hard drive or put any metallic object, such as coins, inside the device.

In case of a power outage while recording is in progress, do not replace or move the HDD as
the recorded data can be lost. In this case, turn on the power with the original hard disk that
was used while the power outage occurred and shut down the DVR properly.

Hard disks are precision devices which can be damaged by the smallest of impacts. To ensure
your HDD continues to function reliably:
-

Do not directly put the hard disk on the desk or table. Because the parts inside the hard
disk can be damaged at the slightest impact, place suitable padding below the hard disk.

The parts inside the hard disk can be damaged from excessive vibration. Keep this in mind
when placing or transporting the hard drive and/or DVR.

When replacing the hard disk, be careful not to cause damage to the other components.

Be careful not to cause an impact from the tools and hard disk used for the installation.

Protect the hard disk from static electricity. Use a static-free work station when installing or
removing the HDD. Store spare HDDs in static-free bags.

Caution
This device has components which could cause an electric shock, an accident
or a malfunction. If you’re unfamiliar with computer hardware installation
techniques, please consult with a qualified IT or CCTV technician before
attempting any work.

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Hard disk installation of replacement
A.

Hard disk installation
After shutting down the DVR, unplug the power from the outlet.
①

Loosen the screw on the left, right and rear side of the DVR casing.

②

Separate the cover of the main unit.

③

Remove the screws on the bracket holding
the hard disk. Then, separate the bracket
from the hard disk.

④

Install the hard disk to the bracket and tighten the 4 screws.
▶ Connecting bracket to hard disk

Orient the SATA cable connection
port towards the base of the hard
disk bracket, and secure the HDD in
place.
Connect the bracket to hard disk by
tighten the 4 screws

⑤

After installing the bracket on the main unit, tighten the screws.

⑥

Connect the power cable of the hard disk.

⑦

Connect the SATA cable to the hard disk.

[Connecting power cable]

[Connecting SATA cable]

⑧

Connect the SATA cable to the SATA port of the main board.

⑨

Close the cover of the main unit.
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⑩ Tighten the screws on the case.
⑪ After installing the hard disk, you must format the hard disk from the setting
menu.

- The first SATA cable port on the main board must be connected at all times.
If a hard disk is not connected, the DVR may not operate normally (or at all).

Hard disk replacement
After shutting down the DVR, disconnect the power supply.
①

Loosen the screws on the left, right and rear side of the DVR casing.

②

Remove the cover of the main unit.

③

After removing all of power/SATA cable connected to hard disk, separate
hard disk bracket from the body.

④

Loosen the screws on the left and right side of the bracket holding the hard
disk.

⑤

Separate the hard disk from the bracket holding the hard disk.

⑥

In the reverse order of removing the hard disk, assemble the new hard disk.

⑦

After replacing the hard disk, turn on the power of the device.

⑧

Reference
- Each SATA cable must be connected to the connecting port precisely.
- Do not vertically put the hard disk in upright position or put other objects on
top of the hard disk.
- When connecting/disconnecting the hard disk, do not use a motored tool.
- Refer to the following when adding/replacing the hard disk.

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Recommended list of hard disk
- Hard disks of below are the ones proved to be compatible through experiment.
- Please refer to when adding or replacing the hard disk.

Manufacturer

Seagate

Western Digital

Model name
ST3250312CS
ST3250310CS
ST3500312CS
ST3750330SV
ST3199322CS
WD1600AAJS
WD25200AAJS
WD2500AVVS
WD5000AACS
WD5000AAVS
WD10EACS
WD15EARS

Capacity
250GB
500GB
750GB
1TB
160GB
250G
500G
1TB
1.5TB

Caution
When you select the hard drive in use for resetting, the video
data saved previously will be deleted. Therefore you must be
careful.

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CHAPTER 2
Main System Application

2-1 Operation -------------------------------------------------------------------------- 18
Start up ..................................................................................... 18
Shutdown ..................................................................................... 19
2-2 Live Display ----------------------------------------------------------------------- 20
2-3 System setting -------------------------------------------------------------------- 24
System ........................................................................................ 24
Video/Audio ................................................................................. 29
Event .......................................................................................... 34
Network ...................................................................................... 38
User ........................................................................................... 42
2-4 PTZ Control ----------------------------------------------------------------------- 45
2-5 Search (playback) & backup ---------------------------------------------------- 47
Time search .................................................................................. 47
Event search ................................................................................. 48
Backup ........................................................................................ 49

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2-1. Operation
1) Start up
1.

Turn on the DVR. The power indicator light will turn on.

Once the DVR boots, you’ll need to log in. Until you log in, the DVR will use the LOGOUT id.

Pressing

button, then the login window would be displayed. Select the desired

username and press “OK” button to continue.

⑨

① [USER]

You may select user to login and authority is restricted by kind of user. The access
rights can be set for each user.
I.
II.

“admin” means System Administrator
Allows access to: Live Viewing, Search Functions and Setup Options
user1/user2/user3 for General Users
Individual users access rights can be set by the Administrator

② [PASSWORD]

The default user and password are set to ‘admin’ and ‘000000’.

Click password input area; you will see the screen keypad as right.

Input password by using virtual keypad on screen.

Click “OK” button to log in to the DVR system and you will see live screen.

12
○
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2) Shutdown
1.

Whilt you are logged in as a user with sufficient rights, press the

button and the

logout window will be displayed, as shown below.

A. SELECTION:

Select Logout or EXIT.

B. USER: Display current user has logged.(admin /user1/user2/user3)
C. PASSWORD: Where you input your password.
2.

Click “OK” button to “Log Out” (locks the DVR) or “DVR Shutdown” (shuts down the DVR
completely – it will not record anything whilst in shutdown).

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2-2. Live Display
①

②
③
④

⑤
① [Camera name]

Shows camera name

If you want to modify camera name, you can do so by selecting [Setup] [Camera]
[Channel]

② [Status icon] (OSD)

Status icon shows current status of the channel.

The OSD (On-Screen Display) icons are as follows:
Item

Description

Icon

Audio icon
Camera

Motion icon
PTZ icon
Continuous recording
Immediate recording

Recording

Recording by motion
No recording
Recording by sensor

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③ [Channel selection]

The selected channel shows is highlighted by a red rectangle.
Press “OK” button on the remote control to enlarge selected channel to full screen.

④ [Live view]

It shows current live view in real-time.

⑤ [System control toolbar – Live screen]
①

②

③

④

⑤

⑥

⑦

⑧

⑨

⑩

⑪

To hide live toolbar, right click the screen or press “live” button on the remote controller.
1) [Setup]
button to enter the Settings Menu
Click
Refer to Chapter “2-3 System setting” for more information.
2) [Search]
Click
button to enter search screen.
Refer to Chapter “2-5 Search (playback) & backup” for more information.
3) [Divided screen selection]
The screen can be divided into 1, 4, 9, 13 or 16 channel views.

4) [Auto sequence]

Click
button and each channel will be switched automatically.
This function does not work at 16 divided screens.
You can set the switching interval at [Setup] [System] [Overview] [Autoswitching].

5) [PTZ control]

This is the button to control the PTZ camera
Refer to Chapter “2-4 PTZ control” for more information.

6) [Alarm on/off]

This button is used to turn the alarm output ON or OFF.

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7) [System Log]

This accesses the system log in DVR.

Click the

button to show the System Log list.

You can see the log of previous date or next date by using ◀ / ▶ button.

You can see the previous or next log list by using (-) / (+) button.

Click “OK” to close the System Log window.

8) [Information]

It shows the system information.

9) [Login/Logout]

Can be used to login into, logout of or shutdown the DVR.

10) [Touch button]

It is used to enable/disable the touch buttons on the front of the DVR.
It can protect accidental triggering of the touch-sensitive buttons.

11) [Network status display]

It shows the current status of your network connection.
(Black: The network is disconnected.)

(Blue: The network is connected.)
If you want to modify network settings, you can do so by selecting [Setup]
[Network] [TCP/IP]

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⑥

[System control toolbar – Search screen]

①

②

③

⑪

④

⑤

⑥

⑦

⑧

⑨ ⑩

⑫

1) [Playback date/time]

Plays back footage from the currently selected date/time.

2) [Live screen]

Click

button to enter live viewing mode.

3) [Search screen]

Click

button to enter search screen.

Refer to Chapter “2-5 Search (playback) & backup”.

4) [Divided screen selection]

The screen can be divided into 1, 4, 9, 13 or 16 channels.

5) [Event search]

Refer to Chapter “2-35 Event search”.

6) [Backup]

Click this button to run backup recorded data.

Refer to Chapter “2-5 Search (playback) & backup”.

7) [Fast backward playback]

Click this button to reverse playback footage. The speed of reverse playback can
be x2, x4, x8, and x16.

8) [Stop]

Click this button to stop playback.
[Forward playback]

Will playback footage normally (i.e. forwards at normal speed).

In Live Viewing mode, this will automatically start playback when pushed.

10) [Fast forward playback]

Click this button to playback fast forward. The speed of fast forward playback can
be set to one of the following, X2, X4, X8, and X16.

11) [Network status display]

It shows current network connection status.

12) [Playback status]

This shows the current playback status.

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2-3. System Setting
Your DVR’s System Settings can be configured using this menu. Options can be accessed and
changed as necessary using either the front buttons, mouse or remote control.
Only the System Administrator (admin) can alter settings in the Settings menus.

System

①
②
③
④
⑤
⑥

① [Overview]

You can alter the system configuration using this menu.

Use ◀ / ▶ button to cycle through available options.
A.

Remote ID: The remote ID can be selected from 00 to 99.

De-interlace: Enable or disable de-interlace feature for playback.
De-interlace feature is only available for ‘D1’ resolution.

Auto-switching interval: Set the dwell time while the Automatic
Sequence function is engaged (dwell time cab be from 1 sec to 30 sec)

Spot-division: Set the division mode for SPOT OUT screen.

Spot-out: Select spot channel.(channel 1~16, AUTO)
If you select “AUTO”, Spot will be changed sequentially.
※ When spot channel is changed automatically, dwell time that
specified by spot from ( C ) is applied.

Button buzzer: Select button buzzer on / off.

G. Language: Select OSD language
H. Use data retain: data saving period can be set from 1 day to 60 days.

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② [Date/Time]

Set the date and time for the DVR.

You can select digit(s) you want to alter by using the ◀ / ▶ buttons.

Select Date or Time, then you will see virtual keypad as below.

A.Date: Specify current date
B. Time: Specify current time
C. Locale: Specify locale of country.
Use

the

button to access the time zone dialog box

as shown below. Select your time zone and choose okay to save.

NTP Server: Here you can choose an internet time server.

※ Daylight saving time is applied automatically according to corresponding
location.
E. Format: It is used to set format of date/time display
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③ [F/W Update]

This is where you can execute a Firmware Update.

Don’t update your firmware unless instructed to by Swann technical support.

A. FILE: You can specify the firmware file to update to using the ◀ / ▶ buttons.

④ [Setting update]

IMPORT: You can replace current setting values with new values from USB memory.
(OFF/ON)

EXPORT: You can export current setting values to USB memory.
(OFF/ON)

Notice
A compatible USB flash drive is required to update F/W or settings.
It can take a few seconds to for the DVR to recognize a USB memory
device after it has been connected.
If the DVR shows the message “USB is not detected” this indicates that
either the USB drive is not present, or it is not functioning properly.

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⑤

[Initialization]

You can restore aspects or all of the DVR’s functioning to the initial (factory) state.
A. System log: Deletes the entire event log.
B. Settings: Removes all setting information ,returning the DVR to its initial
configuration.
C. Recorded data: Formats the hard drive, removing all recorded footage.
D. Remove all: Delete entire data in the system and restores the DVR to its
factory default settings. This cannot be undone.

The dialog box will be shown as below at the first booting after factory
default setting.

The text in the dialog box will be shown in English as default.

Notice

Any data or settings deleted in this way cannot be
restored. Before using the “initialize” function, ensure
that you have already backed up all important data.

The Remove recorded data and Remove all options will
permanently delete all footage from your hard drive.
Any footage removed in this way cannot be restored.

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⑥ [Controller]

Connect keyboard controller to the DVR, if you plan to use one.

Here you can set the Device id and the Baud rate for your controller. For
information on these values, refer to controller user manual.

※

Supported device : LKD1000 Dynamic Controller.

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Video/Audio
The Video/Audio menu contains options for configuring your camera(s), recording options,
schedule settings, color settings, the OSD (on-screen display) and PTZ (Pan, Tilt, Zoom).

① [Channel]

You can specify a name for each camera/channel.

You can also specify which (if any) audio input is associated with each camera.

①

Camera : Select camera (channel) to configure.

Camera name : Input a name for this camera/channel (max 8 characters)

Audio: Specify which (if any) audio input is associated with that camera.

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② [Recording]

This is where you can view and alter your recording configuration.

A. Total frame: Max frame rate has restricted by screen resolution.
B. Camera: Select camera to set frame and quality.
C. Resolution: Specify screen resolution. (CIF / HALF D1 / D1 )
D. Normal frame rate: You can specify recording frame rate when recording
method is continuous for selected camera.
※

Frame rate cannot exceed event frame rate.
E. Event frame rate: You can specify recording frame rate when recording
method is event for selected camera.
F. Quality: Specify image quality for selected camera.
(VERY HIGH, HIGH, NORMAL, LOW, VERY LOW, NETWORK)
G. Click “Apply All” button to apply setting to all cameras.

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③

[Schedule]
You can specify recording method by date and time using the schedule.

A.
B.
C.
D.

Click time table to change recoding method.
Click channel number to change recording method at all times.
Click time label to change recording method for all channel.
Click ‘APPLY ALL’ button to change settings to all days. (From Sunday to
Saturday)
E. Recording Mode
C: Continuous recording method
H: Continuous recording + event recording method (Motion, Sensor)
E: Event recording method: if event (Motion, Sensor) happens,
recording works.
N: No Recording.
F.

Click ‘HOLIDAY’ button to specify holidays.

You can select month and day by clicking date button.
Click the Add button, the selected month and day will be added to the list of
holidays.
Click the Delete button to delete the selected date from list.
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④ [Color]

You can adjust brightness, contrast, saturation and hue.

⑤ [PTZ]

This is to setup the PTZ configuration.

CAMERA: select camera to setup PTZ.

DEVICE NAME : Select camera name.(Max 15 cameras are supported)

LG Multix_E / LG Co.,Ltd

LG Multix / LG Co.,Ltd

LPT - A100L / LG Co.,Ltd

LVC-C100 / C200HM / LG Electric Inc

HSDN251 / Honeywell Co.,Ltd

MD200 / 2000 / 1200 / 800 / Sony Co.,Ltd

New Born / NEW BORN HIGHTECH

WVCS850 / Panasonic

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9.

PELCO-D / PELCO Co.,Ltd

10. PELCO-P / PELCO Co.,Ltd
11. SCC-641 / SCC-643 / SAMSUNG Co.,Ltd
12. SPD-2300 / 3000 / 3300 / SAMSUNG Co.,Ltd
13. SUNGJIN / SUNGJIN Co.,Ltd
14. TPD7720 / DYNACOLOR,INC
15. V1305R-DC / V1300RB / CRX – 1013 / VICON
C.

DEVICE ID: Select ID that configured in camera.

BPS: Bit rate Per Second for data transmission.
Default value of BPS is ‘9600’

※

Value can be selected by camera setting: (1200/ 2400/ 4800/ 9600/ 19200/ 38400/
57600/ 115200 bps)
E.

DWELL TIME: This is time interval before moving to next preset position when
touring.
-

Select one from 5 seconds, 10 seconds, 20 seconds, 30 seconds, 1 minute, 3
minutes and 5 minutes.

The default is 1 minute.

Notice
The DVR has one RS-485 port for connection to a PTZ device.

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Event
You can set the DVR’s behavior when an event occurs, such as a sensor detecting something,
motion being detected or video loss. and the event filter settings when event occurs.

① [Sensor]

You can specify the processing when event occurs from input device.

A. Sensor: Selecting sensor number. ( 1 ~ 4 )
B. Type: Setting NO (Normally Open) / NC (Normally Closed) type.
See the documentation which came with the sensor for this information.
C. Channel: Select a channel to associate with this sensor. (OFF/1~16)
D. Alarm : Set an Alarm Out port to be activated by this sensor.(OFF/1~4)
E. Alert: Sounds a buzzer when the sensor detects something. (ON/OFF)
F. Spot-out : Shows channel on the Spot output when sensor is triggered.(ON/OFF)
G. Duration: Choose how long after the sensor has detected an event before the system
returns to its normal state. ( 1~10 Sec., OFF)

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② [Motion detection]

You can choose how the DVR will respond when motion is detected.

A. Channel: Choose a channel to set the motion detection settings for.
B. Motion zone: Choose the section of the screen which will be sensitive to motion.
-

Click “SET” button to adjust the motion detection zone.

Click right button of mouse on the screen to display menu window.

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C.
D.
E.
F.
G.

Select all: Selects the entire area to be active.

Unselect all: Unselects the entire screen.

Save: Saves the currently selected area as a motion detection zone.

Exit: Exiting motion zone setting.

SENSITIVITY: Setting the motion sensitivity. (High/Normal/Low)
ALARM: Setting alarm out when motion is detected.
ALERT: Setting sound a buzzer when motion is detected.
SPOT-OUT: Setting spot out when motion is detected.
DURATION: Setting the duration time from motion detection occurs.

③ [Video loss]

Here you can specify what the DVR will do in the event it loses a video signal.

A.
B.
C.
D.

Channel: Specify which channel you want to change the behavior for. (1~16)
Alarm: Specify an Alarm Out port to be triggered when video is lost. (OFF/1~4)
Alert: Choose whether to sound the buzzer when video is lost. (ON/OFF)
Duration: Choose the duration time for a video loss event. (OFF/1~10 Sec.)

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④ [Event filter]

Specifying the event which will be sent to the central monitoring center and E-mail.

You can choose which, if any, of the following actions will count as “events” in the system log.
A. System start. When the DVR is turned on or rebooted.
B. Shutdown: When the DVR is turned off.
C. Setting change: Whenever a setting or option is altered.
D. Login / Logout: Whenever a user or administrator logs in or out of the DVR.
E. Sensor detection: Whenever external sensors detect an event.
F. Motion detection: When the DVR detects motion in view of a camera.
G. Video loss: When a video signal is abruptly disconnected or disappears.
H. Alarm output: Whenever any of the alarm out ports are active.

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Network
You can setup the DVR to operate over a network. This is an advanced feature of the DVR
and should only be attempted by persons familiar with networking technologies.

① [TCP/IP]

Choose your network mode (Static IP / Dynamic IP) and your IP address information.

Specifying the TCP port numbers the DVR will use for Web access, Playback and Live.
Default values: Web(80), Playback(9091), Live(9092)

For dynamic IP (DHCP) or PPPoE

Your IP address, subnet mask, gateway and DNS will automatically be set by
the Dynamic Host (usually your router).

You can specify account and password for PPPoE by selecting the PPPoE button
which is located in the lower left-hand corner.

For static IP

You’ll need to enter your IP ADDRESS, SUBNET MASK, GATEWAY, DNS, MAC
ADDRESS.

If you’re unfamiliar with networking technologies, we suggest talking with an
IT professional. They’ll know exactly how to set all these values.

If you’re running a basic home network, try using DHCP. This is a much simpler
protocol to setup, if you’re not a networking expert.

※ Typically, ports between 8000~65535 are the best ones to use.
※ Do not use the same port number with each other.
※ If the DVR is connected to the Internet via a router, you may have to configure
PORT FORWARDING in your router.

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② [Streaming]

You can set each item about the network video streaming.

A. Total frame: Here you can see the total available frame rate for streaming.
Frames used / Frames remaining
B. Camera: Choose a camera to set the frame rate for.
C. Frame: The number of images per second that this channel will send over the
Internet or a network.
D. Quality: Selecting video encoding quality. The higher the quality, the more data the
DVR is going to use sending the video. (VERY HIGH, HIGH, NORMAL, LOW, VERY LOW)
E. Click “Apply all” button to apply setting to all cameras.

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5)

[DDNS]

You can use a DDNS service: visit www.dvrdns.net and add a domain name.

You can connect to DVR easily using host name instead of an IP address

A. Mode: Enabling or disabling DDNS.
B. Server: The DDNS server you’re using is here.
C. Port: Select the TCP port number you’re using for the DDNS service.
D. Domain: The domain name you setup for the DVR.
E. Interval: Setting the interval of IP address updating.

② [CMS]

Here you can specify an IP address and TCP port number for CMS.

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A. MODE: Determines whether the DVR will report to the central monitoring center
when an event occurs.
B. IP ADDRESS: The IP address of the central monitoring center.
C. PORT: The TCP port number of the central monitoring center.
※

8000~65535 port number is recommended.

※

Do not use the same port number with each other.
Defaults: Web (80), playback (9091), live (9092), CMS (9100)

③

[E-mail]

Here you can set the conditions under which the DVR will send an email alert.

A. Mode: Enables or disables E-mail notification, and whether your outgoing mail server
requires authentication. (OFF / Authentication / Not authentication)
B. Smtp server: The IP address or domain name of your SMTP server.
C. Port: The TCP port number of the SMTP server (Default value is 25).
D. Account: Your email account name with the SMTP server.
E. Password: Your password for the email account being used.
F. Sender: The email address that the DVR is using to send the email notification.
G. Receiver: The email address you want to send the email alert to.
H. E-mail test: Click to send test email.
< Success >

※

< Failure >

SMTP server does not support encrypted E-mail protocol.

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6) User
Here you can create, modify or remove different users with varying levels of access.

① [User list]

This is a list of all registered users of the DVR.

② [Create user]

A. Total: It displays the current number of registered users, and the maximum
number of users who can be registered.
B. User ID: Select or enter a User ID to create or modify an account.
C. Password: Input password for the selected User ID.
D. Authority items: Specify what aspect(s) of the DVR the user can access.

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Setup

Manual alarm

Backup

Network

Multi login

PTZ

Audio

Cameras: Specify the cameras which the user has access to.

③ [Modify authority]

A. User ID: Select a user id to modify authority.
B. Password: Change password using keypad button.
C. Authority items: Specify each authority item for the user id.
A. Setup
B. Manual alarm
C. Search
D. Backup
E.

Network

Multi login

G. PTZ
H. Audio
D. Cameras: Specify the cameras which the user can see.

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④ [Delete user]

Here you can delete user accounts.

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2-4. PTZ control

It is used to control PTZ camera which is connected at RS-485 port. The DVR must be
properly configured. Not all controls are compatible with all PTZ cameras.
1. Click the icon

to control PTZ.

2. Control the PTZ camera using each item below.
①
②
③
⑤

④

⑥
⑦
⑧

⑨

⑩

⑪

⑫

⑬

⑭

(1) Closes the PTZ control window.
(2) Chooses a camera to control. (1~16)
(3) Controls the speed at which a PTZ camera moves (1~6).
(4) Shows the OSD (on-screen display) menu of camera.
(5) Movement controls – click an arrow to move the camera in that direction.
(6) Zooms in or out.
(7) Controls the focus of the camera (makes things sharper or fuzzy).
(8) Controls the iris of the camera manually (lets more or less light in).
(9) Selects a preset position number to edit.
(10) Click to move to selected preset position.
(11) Click to set current position as a new preset position.
(12) Click to delete specified preset number.
(13) Click to start Touring. Whilst touring, the PTZ device will automatically sequence
through all preset positions, stopping in each one for the duration of the Interval.
(14) Stops touring.

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Setting a new preset position
1.

Move the camera to a position using direction buttons (⑤).

Select the preset number to set using button (⑨).

Click button ⑪ “SET”.

Repeat steps 1 ~ 3 to set other preset positions.

※

You can set up to 10 preset positions.

※

Not all cameras are compatible with presets. Check your camera’s manual.

Moving camera to preset position

※

Select the preset number to move using button (⑨).

Click on the “GO” button (⑩)

Moving camera to preset position is only available when the camera supports
preset feature.

Deleting preset position

※

Select the preset number to delete using preset number button ⑨.

Click button ⑫ “CLEAR”.

Deleting preset position is only available when the camera supports.

Starting touring
1.

Click button ⑬ “START”.

Then it will start traversing each preset position one by one.

Stopping touring
1.

Click button ⑭ “STOP”.

Then it will stop touring.

Notice
If you change a preset position whilst in Touring mode, the
touring will automatically stop.

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2-5. Search (playback) & backup
Various features are available for user to search recorded data easily.

1) Time search

You can search for recorded events based on the date that they occurred.

How to search through recorded footage by date:
A.

Click the

button on main menu bar.

Select the date you want to search on the calendar above.
(The dates with recorded footage are displayed in bold.)

A timeline will be displayed, showing you what time(s) on that day footage was
recorded.

Select time you want to search whenever you chick the recorded time table the
preview window is shown.

Then click “OK” button to playback.

Click “Cancel” button to return to live view screen.
i.

If there’s multiple recorded data at the same time stamp, you can select one
of them at popup window.

ii.

Bigger number of duplicated data stands for more recent data.

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2) Event Search

You can also locate recorded footage by accessing the recorded event log.

Click the

button on the main menu bar. It’s located in the bottom of the search

mode screen.
B.

Use the

buttons located in the top right to select camera to search.

To filter different types of events, the check boxes labeled sensor and motion.

Move to previous or next page using the

Select an event to search from the list. Click the mouse button to access the

– and + buttons.

corresponding footage.
F.

Click “Play” button to begin playback from the selected event.

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3) Backup

Here you can backup your recorded footage by selecting a start and end point.

A.
B.
C.
D.

E.
F.
G.
H.
I.
J.
K.

icon, located at the bottom of the screen.
Select the
Select a device to backup data will be stored.
Select media type. If you select FILESYSTEM, backup data will be stored as native
format with backup player. If you select AVI, only one channel is backup
If you select the camera you want to perform a backup, click “SET” button and select
cameras you want. On the other hand, when AVI is selected, only one camera can be
selected.
It displays selected cameras. (CAMERA : 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16)
Specify starting date/time of backup period.
Specify ending date/time of backup period.
Check the data size to backup. But, when AVI is selected, only one camera can be
selected.
If duplicated data exists in the backup data period, select one data from “START
DUPLICATED DATA” or “END DUPLICATED DATA”.
After finishing setting for backup, click OK button
When backup is started, the screen moves from search to real time live mode and the
icon and text will be shown as below to display backup progress.
It shows the progress of backup.
It shows on backup.

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L.

The message “BACKUP STOP” will be shown when backup is finished.

How to cancel backup
If you press

button when backup is running, the selection message will be

shown as below.

Click “OK” button to cancel backup.

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MEDIA ERASE
You can erase data in the storage media, like USB memory stick, CD-RW, or
DVD-RW.
When you are to use USB memory stick, after connecting USB storage to USB
port of front side, click “MEDIA ERASE” button to erase data.
It is recommended to backup important data stored in USE storage before
using this function.
When you are to use CD-RW or DVD-RW, after inserting media to DVD recorder,
click “MEDIA ERASE” button to erase data.
※ The backup process is not started if you specify invalid starting and ending
date/time.
※ The backup period cannot exceed 24 hours.
※ The USB memory stick should be formatted as FAT32.
※ When AVI backup, if there are different resolution or frame rate exist, the AVI
files are separated at each changed position.
※ Maximum size of backup data is depends on the storage media to be used. In case
of USB memory stick, only free space is used. (But, in case of AVI backup, the
maximum file size is limited to 2GB.), up to 700MB for CD-RW, and up to 4.7GB
for DVD-RW.
※ In case of FILE-SYSTEM backup, data files are separated as 127MB unit, in the
other hand, single file is used for AVI backup.
※ If data contained at CD-RW or DVD-RW media, old data are removed and new data
will be written.
※ If there’s duplicated data at the same time stamp, you can select specific data
position with the dialog box as below. Select data position with spin box, and
then click “OK” button to start back up. The older data is the smaller number.
※ The other functions do not work when backup is running.
※ Bigger number of duplicated data stands for more recent data.

Notice
Do not remove USE memory stick when backup is running.

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You can backup automatically daily based by schedule backup.

If you are to use schedule backup, set “Use schedule” to “ON”.

Enter the time to execute backup at “Backup time”. If USB memory stick is not connected or
has no free space, backup cannot be executed.

Enter start time of backup period at “Start backup”. Check “Using a previous date” if
needed.

Enter end time of backup period at “End backup”. Check “Using a previous date” if needed.

If you want to select cameras to backup, Click “SET” button at “CAMERA” and then select
cameras. On the other hand, In case of AVI backup, only one camera can be used.

Selected cameras are shown. (Camera : 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16)

Select data format. When selecting “FILESYSTEM”, native backup player is included as well.
So you can search and playback easily with it.

Click “OK” button after finishing settings. When the set time at “Backup time”, the backup
will be executed automatically.

※

Schedule backup will be executed repeatedly once a day.

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CHAPTER 3
Web viewer

3-1 Installation ----------------------------------------------------------------------- 54
1. Web viewer installation .......................................................... 54
3-2 Functional description ----------------------------------------------------------- 56
1. Web viewer monitoring window ................................................ 56
2. Web viewer search window ...................................................... 57
3. Search menu ........................................................................ 58
4. Saving as AVI file dialog box ..................................................... 59

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3-1. Installation

Set up the network before the installation.

1. Web viewer installation
①

Enter the DVR IP address in the Web address window, and then the following Active X
installation window will be displayed.

②

When you click on the Active X install button, the following window will be displayed.
Press the Install button.

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③

Press the Next button from the Web View installation window. When the installation is
completed, the Web initialization screen will be displayed. (General installation
recommended)

④

Enter the ID and password. (Multi-login is not enabled and you must log in to the DVR
with an unused ID.
(Default: admin, user1, user2, user3)

Caution
Web Viewer and CMS cannot be used at the same time.

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3-2. Functional description
1. Web viewer monitoring window

③
④
⑤

②

⑥
⑦
⑧

⑨

⑪
⑩
⑫
⑬
⑭

①
①

Divide screen division (Full screen/1/4/9/16)

②

Selecting a camera

③

Real time image capture (Save as JPEG)

④

Settings (It is available only when you logged in as admin)

⑤

Enable or disable incoming audio (Default value is disable.)

⑥

Zoom control

⑦

Iris control

⑧

Focus control

⑨

Preset (Click “Go” button after selecting preset number at combo box)

⑩

Start/Stop touring (Rotation between each preset positions)
※

Preset and touring are available after preset is set on the device.

⑪

Pan tilt control (Up, down, left and right buttons)

⑫

Controlling moving speed when pan tilt operation

⑬

Switching to search window

⑭

Logout

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2. Web viewer search window

③
④
⑤

⑧
⑩

⑥

⑦
⑨

⑪
⑫
②

①
①

Divide screen division (Full screen/1/4/9/16)

②

Selecting a camera

③

Saving video or still image (Saving as AVI/JPEG/BMP)

④

Date/Time selection button to play back (Refer to 3. Search dialog box)

⑤

Enable or disable incoming audio (Default value is disabled.)

⑥

Pause button

⑦

Forward play button

⑧

Backward play button (Displaying only key-frame)

⑨

Fast forward play button

⑩

Fast backward play button

⑪

Switching to monitor window

⑫

Logout

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3. Search Menu

①
②
⑤

③

④
⑥

⑧

⑦

①

Recorded data graph (Click on the data graph to select time to play.)

②

Time scroll bar

③

Zoon in/out of graph (It can be scaled from 2 hours to 24 hours by minute unit.)

④

Displaying selected data/time

⑤

Displaying calendar (The dates are shown in bold if recorded data exist.)

⑥

Description of the color of the recorded data graph

⑦

“OK” button (Video is played immediately when you selected data/time which has recorded
data.)

⑧

Progress bar which shows loading progress.

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4. Saving as AVI file

①
⑤ ②
⑥
⑦

④
⑧
⑨

③
⑩

①

Camera name/Date/Time which is currently displayed.

②

Starting AVI saving (File name is requested when you click on this button.)

③

Stopping AVI saving

④

Closing Save as AVI dialog box (It will be closed automatically after stopping AVI file if it is
being saved.)

⑤

Specifying time period to save AVI file.

⑥

Starting time to save AVI file.

⑦

Stopping time to save AVI file.

⑧

Starting periodic AVI file saving

⑨

Closing after finishing AVI file saving.

⑩

Increasing AVI saving speed with reducing displaying frame rate.

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CHAPTER 4
Apple iPhone/iPod

4-1 Functional description ---------------------------------------------------------- 61
1. Real-time monitoring ............................................................. 61

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4-1. Functional description
1. Real-time monitoring
If you can use Wi-Fi environments, you can view the real-time monitoring video from DVR
with iPhone/iPod.
① Run web browser at iPhone/iPod, and enter DVR IP address.

② Enter id and password, and click “login” button the real-time monitoring screen will be
shown.

①

②

③ Real-time monitoring screen
i. Camera selection
(CH1~16)
ii. Video quality selection
(Norma, High)
iii. Video screen

③

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CHAPTER 5
Appendix

5-1 Check before requesting for service ------------------------------------------ 63
5-2 Recommended device to use --------------------------------------------------- 66
5-3 Initial setting list for factory default ------------------------------------------- 68
5-4 Product specification ------------------------------------------------------------- 73

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5-1. Check before requesting for service
Check before requesting for service.
If the following symptoms are observed when using the product, recheck the following. It may not be a
problem.
Symptom

Checkpoint and resolution
Check whether the power plug is correctly plugged.

I cannot turn on the power of

Check whether the voltage of the power supply is correct.

the device

If the power cannot be turned even when the power of the device is
connected correctly, please contact your closest service center
Check whether the power plug is correctly plugged.
Check whether the monitor is turned on.

The power of the device is
turned on, but the screen on the
monitor is not turned on

Check whether the video cable between the monitor and device is
connected correctly.
Check the selected monitor type.
Try disconnecting the power plug, and then plugging it again.
Check whether the video output port of the camera is correctly connected
to the device.
Check whether the power supply of the camera is connected correctly.

Camera number is displayed on
the screen but the video of the
camera is not displayed

Check whether the resolution is set to 1024x768 in VGA environment
setting.
Check if there is any issue with the video cable between the device and
the camera.
Reboot this device.
Check the recording setting from the recording setting menu.

Video of camera is displayed on
the screen but I cannot record
the video through the device

Check whether the hard disk is recognized from the system information
window.
If the hard disk is not recognized normally, check the format and
connected condition of the hard disk.
Check the available space on the hard disk.
During the search, check whether the video data currently being recorded
exists.
If the video data currently being recorded does not exist, check the

I cannot search the recorded

recording setting of the menu.

video.

Check whether the hard disk is recognized from the system information
window.
If the hard disk is not recognized normally, check the format and
connected condition of the hard disk.

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Symptom

Checkpoint and resolution
Check whether the recording audio channel is correctly set up.

I cannot hear the audio recorded

Check whether the connecter on the rear side of the device is connected

with the video.

with external device (Line input) correctly.
Check whether the connected external device is operating correctly.
If there is an object in the camera connected to the system, connect the
camera to the video input port to check the video and check if there is
any issue with the existing cameras connected to the system.

Screen colors of some cameras
are incorrect or the video is
displayed in abnormal way.

Check whether the video format of the device is the same as that of the
camera.
The video format can differ by the region into PAL or NTSC format. IF
the video format of the device is not the same as that of the camera,
the video may not be recognized.
If there is an issue with the camera connected to the system, connect a
different camera to the video input port to check whether the existing
camera connected to the system has an issue.
Check whether the video cable connecting the device and the camera is
damaged.

There is noise in the video.

Check whether there is a cable with high voltage near the video cable. It
can cause noise in the video or cause deterioration in the video quality.
Check whether the video cable connected between the device and the
camera is the cable for correct usage.
If the power cable is used for the usage of video cable, it can cause
noises in the video.
Check whether the sensor type set in the sensor setting menu is the

The sensor connected to the
device is not working.

same as that of the sensor.
From the schedule management item of the recording setting menu,
check whether the recording using the sensor is set up.
Check whether the sensor is correctly connected to the ALARM-IN port.
Check whether the PTZ camera is correctly set up from the camera
setting menu.
Check whether the power cord of the PTZ camera connected to the

PTZ camera connected to the

system is correctly connected.

device is not working.

Check whether the signal cord connected to the PTZ camera connected
to the system is correctly connected.
Check the channel the PTZ camera connected to the system controls.
Check the user type. General user cannot use the PTZ function.

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Symptom

Checkpoint and resolution
When the E-mail transmission fails without SMTP server setting.

Check whether the network is set up correctly.

Check whether the E-mail address is entered correctly.

Check the spam mail setting for the entered E-mail address.
(If the spam mail is set, some mails may automatically be
deleted or classified into spam mail box etc.)

Some SMTP mail server providers does not support sent email
from the commercial SMTP server. In this case, use a public
SMTP server.

I cannot receive the E-mail sent
from the device.

When the E-mail transmission fails even with the SMTP server setting.

If you see a message saying “Please check the SMTP information
or internet cable”.
- Check the SMTP server address..
- Check the SMTP port number.
- Check the network setting.

If the E-mail cannot be received without any error message.
- Check the E-mail address of the recipient.
- Check the spam mail setting for the entered E-mail address.

I cannot see the video screen
connected with iPhone/iPod.

Check if wireless internet is available.

If receive sensitivity is low, it can be disconnected or you
cannot see the video.

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5-2. Check before requesting for service
①

List of recommended USB memory
Classification
Manufacturer
1
ELECOM
2
BUFFALO
3

Scandisk

SONY

5
6
7

PRINCETON
DATA
FM Semiconductor

SAMSUNG

9
10
11
12

Transcend
IMATION
Sky Digital
LG

Model name
MF-BU201GWH
RUF2-E1GL-BL
Cruzer Micro
Cruzer Micro U3
USM1GJX
USM8GH
PFU-STS1G
TB-ST1GB I-O
MLC gold
SUM-M4GPV
SUM-LWW
JetFlash V10
Atom USB Drive MLC
SKY-DRVx2
XTICK

Capacity
1GB
8/16GB
1GB
8GB
1GB
4GB
8GB
32G
8GB

Reference:

Even when the USB memory listed in the above list is recognized in this device, it
may not operate normally.

Caution

For some monitor TCs, the screen output size may not fit.

For monitors that do not support resolution of 1024x768, the
output may not be normal.

②

Recommended list of CD/DVD media
Manufacturer
CD-R
CD-RW

DVD+R

DVD-R

DVD+RW

DVD-RW

○

Samsung
Pleomax

○

Melody

○

Sony

○

MITSUBISHI

○

Verbatim

○

Memorex

○

Caution
Dual layer and mini CD/DVD is not supported in the recommended list of
CD/DVD media.

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③

List of supported PTZ camera
Protocol

Manufacturer

Pan/Tilt

Zoom

Focus

Iris

Preset

Tour

LG Multix_E

○

LG Multix

○

LPT-A100L

○

Honeywell

○

Sony

○

New Born

○

Dongyang

○

PLECO -D / PELCO Co.,Ltd

PELCO

○

PLECO -P / PELCO Co.,Ltd

PELCO

○

SAMSUNG

○

SAMSUNG

○

SUNGJIN / SUNGJIN Co.,Ltd

SUNGJIN

○

TPD7720 / DYNACOLOR, INC

DYNACOLOR

○

VICON

○

LVC-C100/200HM/LG
Electric Inc
HSDN251 / Honeywell Co.,
Ltd
MD200/2000/1200/800/Sony
Co., Ltd
New Born / NEW BORN
HIGHTECH
WVCS850 / Panasonic

SCC - 641 / SCC-643 /
SAMSUNG Co.,Ltd
SPD - 2300/3000/3300/
SAMSUNG Co.,Ltd

V1305R-DC / V1311RB/CRX1013 / VICON

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5-3. Initial setting list for factory default.
1 Step

2 Step

Overview

3Step

4Step

INPUT

Default

Remote id

00~99

De-interlace

On / Off

Off

Autoswitching
interval

1~30 Sec.

10 Sec.

Spot-division

1 / 4 / 16

Spot-out

AUTO/1~16

Button buzzer

On/Off

Language

English/
한국어/
Italian

English

Overwrite

On / Off

Use data
retain

On / Off

Off

Retain day

1 ~ 60 Days

30 Days

Date

Time

Locale

OFF
time.nuri.ne
t
time.kriss.re
.kr
ntp.tmc.edu
ntp2.ja.net
ntp.cmr.gov
ntp.shim.org
stdtime.gov.
hk
time.service.
uit.no
MM/DD/YYYY
DD/MM/YYYY
YYYY/MM/DD
AM/PM
24Hours

System

Date/Time

NTP server

Format

F/W
Update
SET UPDATE

File

Off

MM/DD/YYYY
AM/PM

Not existed

Import

On/Off

Off

Export

On/Off

Off

Refresh

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Initialization

system log

Unselected

settings

Unselected

Use

ON/OFF

OFF

Device id

1~16

Baud rate

1200/2400/4
800/9600/19
200/38400/5
7600/115200

9600

Camera

1~16

recorded
data
Factory
default

Controller

Camera name

Camera

CH1

CH01

Camera1
Camera2
Camera3
Camera4
Camera5
Camera6
Camera7
Camera8
Camera9
Camera10
Camera11
Camera12
Camera13
Camera14
Camera15
Camera16
NOT USED

NOT USED

Camera

1~16

Resolution

CIF/
HALF D1 / D1

CIF

Normal frame
rate

1~30

Event frame
rate

OFF / 1 / 5 /
7.5 / 10 / 15
/ 30

Quality

Very low
Low
Normal
High
Very high

Normal

Camera

1~16

C/H/E/N

Audio
Audio
Audio
Audio

1
2
3
4

Video/
Audio

Recording

Schedule
Copy

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USER’S MANUAL
Holiday

COLOR

Camera

1~16

Brightness

0~100

Contrast

0~100

Saturation

0~100

Hue

0~100

Camera

1~16

Device name

LG-Multix_E
LG-Multix
LPT-A100L
LVC-C100
HSDN251
MD200
New Born
WVCS850
PELCO-D
PELCO-P
SCC-641
SPD-2300
SUNGJIN
TPD7720
V1305R-DC
OFF

Off

PTZ

Device id

Sensor
Event

Baud rate

1200/2400/4
800/9600/19
200/38400/5
7600/115200

9600

Touring
interval

5 Sec
10 Sec
20 Sec
30 Sec
1 Min
3 Min
5 Min

1 Min

Sensor

1~8

Type

N.0/N.C

N.O

Channel

1 ~ 16

Alarm

On / Off

Off

Alert

On / Off

Off

Spot-out

On / Off

Off

Duration

1~10 Sec. /
OFF

10 Sec.

Channel

1~16

Motion
Motion zone

Select all

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USER’S MANUAL

Video loss

Event filter

TCP / IP

Network

Sensitivity

Low
Normal
High

Normal

Alarm

On / Off

Off

Alert

On / Off

Off

Spot-out

On / Off

Off

Duration

1~10 Sec. /
Off

10 Sec.

Channel

1~16

Alarm

On/Off

Off

Alert

On/Off

Off

Duration

1~10
Sec./Off

10 Sec.

System start

On/Off

Off

Shutdown

On/Off

Off

Setting
change

On/Off

Off

On/Off

Off

Sensor
detection

On/Off

Off

Motion
detection

On/Off

Off

Video loss

On/Off

Off

Alarm output

On/Off

Off

IP
Configuration

Dynamic IP
Static IP
PPPoE

Dynamic IP

IP address

Subnet mask

Gateway

DNS

MAC address

Web port

Playback port

9091

Live port

9092
Status

Disconnect

User

Password

PPPoE

Camera

1~16

Frame

OFF / 1 / 5 /
7.5

Quality

VERY LOW
LOW
NORMAL

Streaming

NORMAL

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HIGH
VERY HIGH
Mode

DDNS

CMS

On/Off

Server

www.dvrdns.net

Port

65500

Domain

Interval

1~60 Min

5 Min

Mode

On/Off

Off

IP address

Port

Mode

E-MAIL

User list

Create user
User

On/Off

Off

SMTP Server

Port

ACCOUNT

PASSWORD

SENDER

RECEIVER

E-MAIL TEST

admin

anonymous

user1

user2

user3

SETUP

MANUAL
ALARM

Selected

BACKUP

Selected

NETWORK

Selected

MULTI LOGIN

PTZ

Selected

AUDIO

Selected

CAMERA

All channel
selected
admin/user1
/user2/user3
/anonymous

SELECT USER

Modify
authority

Off

admin

USER ID

admin

PASSWORD

000000

SETUP

Selected

MANUAL
ALARM

Selected

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72

USER’S MANUAL
SEARCH

Selected

BACKUP

Selected

NETWORK

Selected

MULTI LOGIN

PTZ

Selected

AUDIO

Selected

CAMERA

All channel
selected
admin/user1
/user2/user3
/anonymous

SELECT USER
USER ID

anonymous

PASSWORD

000000

SETUP

MANUAL
ALARM

BACKUP

NETWORK

Selected

MULTI LOGIN

Selected

PTZ

AUDIO

CAMERA

All channel
selected
admin/user1
/user2/user3
/anonymous

SELECT USER

Delete user

anonymous

user1/user2/user3

USER ID

user1/user2/user3

PASSWORD

000000

SETUP

MANUAL
ALARM

Selected

BACKUP

Selected

NETWORK

Selected

MULTI LOGIN

PTZ

Selected

AUDIO

Selected

CAMERA

All channel
selected

user1

user2

user3

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5-4. Product Specification
MODEL

H.264 16CH DVR

OPERATING SYSTEM

Embedded Linux

COMPRESSION

H.264 HARDWARE CODEC

MULTIPLEX FUNCTION

Live, Record, Backup and Network at the same time

RECORDING RESOLUTION

D1, Half D1, CIF

RECORDING SPEED

480fps(NTSC), 400fps(PAL) at CIF Resolution

VIDEO INPUT

16 BNC Composite
2 BNC Composite (Main, Spot-out),

VIDEO OUTPUT

1 VGA(15PIN DSUB)

AUDIO INPUT/OUTPUT

4 line/ 1 line

SENSOR INPUT / ALARM OUTPUT

8 line(NC/NO selectable)/ 4 line(NC/NO selectable)

Display Mode

1/4/9/13/16 and auto sequential
USB storage, Network

BACKUP MEDIA

※

CD-RW and DVD-RW

STORAGE MEDIA

2 SATA HDD

RECORDING MODE

Continuous, Alarm, Motion, Instant panic

OPERATION CONTROL

Front Key, Mouse and Remote controller

COMMUNICATION PORT

RS-485

NETWORK

LAN(Ethernet RJ-45, 10/100/1000 base), DDNS, TCP/IP

SIZE(mm)

430(W)x330(D)x54(H)

WEIGHT

4.15Kg

POWER

DC12V ADAPTER

POWER CONSUMPTION

Max. 35W

OPERATING TEMPERATURE

0°C ~ 40°C

OPERATING HUMIDITY

0% RH ~ 80% RH

The detail and specification of this product can partially change for quality improvement.

H.264 REAL TIME DVR
74

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Create Date                     : 2010:08:23 11:56:00
Modify Date                     : 2010:08:23 11:56:00
Title                           : Microsoft Word - Swann DVR16-8900 - Manual_Final_100820
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Author                          : yun

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