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SCH-u620 Series
P O R T A B L E
M O B I L E
A l l
D i g i t a l
P H O N E
User Guide
Please read this manual before operating your
phone, and keep it for future reference.
Intellectual Property
All Intellectual Property, as defined below, owned by or which is otherwise the
property of Samsung or its respective suppliers relating to the SAMSUNG Phone,
including but not limited to, accessories, parts, or software relating there to (the
“Phone System”), is proprietary to Samsung and protected under federal laws, state
laws, and international treaty provisions. Intellectual Property includes, but is not
limited to, inventions (patentable or unpatentable), patents, trade secrets,
copyrights, software, computer programs, and related documentation and other
works of authorship. You may not infringe or otherwise violate the rights secured by
the Intellectual Property. Moreover, you agree that you will not (and will not attempt
to) modify, prepare derivative works of, reverse engineer, decompile, disassemble,
or otherwise attempt to create source code from the software. No title to or
ownership in the Intellectual Property is transferred to you. All applicable rights of
the Intellectual Property shall remain with SAMSUNG and its suppliers.
Samsung Telecommunications America (STA), L.P.
Headquarters:
Customer Care Center:
1301 E. Lookout Drive
1000 Klein St.
Richardson, TX 75082
Plano, TX 75074
Toll Free Tel: 1.888.987.HELP (4357)
Internet Address: http://www.samsungusa.com
©2007 Samsung Telecommunications America, LLC is a registered trademark of
Samsung Electronics America, Inc. and its related entities.
GH68-11730A
Do you have questions about your Samsung Mobile Phone?
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated
Response System) at:
www.samsungwireless.com/support
Licensed by Qualcomm Incorporated under one or more of the following patents:
U.S.
Patent No. 4, 901, 307; 5, 056, 109; 5, 099, 204; 5, 101, 501; 5, 103, 459; 5, 107,
225; 5, 109, 390.
Printed in China
ACCESS and NetFront are trademarks or registered trademarks of
ACCESS CO., LTD. in Japan and other countries.
Copyright © 1996 - 2006 ACCESS CO., LTD.
RSA® is a registered Trademark RSA Security, Inc.
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE
WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE
PRODUCT "AS IS", AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF
ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT
LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY
PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE
PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE
PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE
PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR
CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION
MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY
OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION,
SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING
FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF
THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.
ZK30_PM_U620_011107_F14
Table of Contents
Getting Started .............................................................................................7
Turning Your Phone On and Off .................................................................................7
Setting Up Voicemail .................................................................................................7
Understanding this User Manual ...............................................................................8
Notes and Tips ..........................................................................................................8
Understanding Your Phone ..........................................................................9
Features of Your Phone .............................................................................................9
View of Your Phone .................................................................................................10
Command Keys ......................................................................................................13
Understanding the Display Screen ..........................................................................15
Battery ....................................................................................................................18
Call Functions ............................................................................................22
Making a Call ..........................................................................................................22
Answering a Call .....................................................................................................23
Call In-Progress Options .........................................................................................23
Recent Calls ...........................................................................................................23
Roaming .................................................................................................................27
TTY .........................................................................................................................28
VoiceSignal™ .........................................................................................................28
Menu Navigation ........................................................................................36
Menu Navigation .....................................................................................................36
Menu Outline ..........................................................................................................37
Entering Text ..............................................................................................43
Changing the Text Entry Mode ................................................................................43
Entering Text Using VoiceMode ...............................................................................44
Using Word Mode ...................................................................................................45
Entering Upper and Lower Case ..............................................................................45
Entering Symbols ....................................................................................................46
Entering Numbers ...................................................................................................46
Understanding Your Contacts ...................................................................47
Opening Contacts Menu ..........................................................................................47
Contacts Icons ........................................................................................................48
Adding a Contact ....................................................................................................49
Adding Pauses ........................................................................................................51
Finding a Contacts Entry .........................................................................................52
Editing an Existing Contact Entry .............................................................................52
Deleting a Contact Entry .........................................................................................52
Contact Groups .......................................................................................................53
Speed Dialing .........................................................................................................55
My Name Card ........................................................................................................57
Finding My Phone Number ......................................................................................57
4
Messaging ................................................................................................. 58
Types of Messages .................................................................................................58
Retrieving New Messages .......................................................................................58
Creating and Sending TXT Messages ......................................................................59
Creating and Sending Picture or Video Messages ....................................................61
Receiving Picture or Video Messages ......................................................................62
New Sketch Messages ............................................................................................63
Message Folders .....................................................................................................63
Changing Message Settings ....................................................................................70
Voicemail ................................................................................................................71
E-Mail .....................................................................................................................72
Mobile IM ................................................................................................................72
Chat ........................................................................................................................73
Changing Your Settings ............................................................................ 74
My Account .............................................................................................................74
Tools ......................................................................................................................74
Sound Settings .......................................................................................................75
Display Settings ......................................................................................................77
Phone Settings ........................................................................................................81
Call Settings ...........................................................................................................86
Bluetooth Menu ......................................................................................................89
Memory ..................................................................................................................91
Phone Info ..............................................................................................................92
Multimedia ............................................................................................... 93
Get It Now ...............................................................................................................93
Music & Tones ........................................................................................................94
Picture & Video .....................................................................................................101
Games ..................................................................................................................109
News & Info ..........................................................................................................110
Tools on the Go .....................................................................................................110
Extras ...................................................................................................................111
Tools ........................................................................................................ 112
Voice Commands ..................................................................................................112
Calculator .............................................................................................................112
Calendar ...............................................................................................................114
Alarm Clock ..........................................................................................................115
World Clock ..........................................................................................................117
Stop Watch ...........................................................................................................118
Notepad ................................................................................................................118
File Viewer ............................................................................................................119
Mobile Web ............................................................................................. 121
Mobile Web ...........................................................................................................121
Launching Mobile Web ..........................................................................................121
Exit Mobile Web ....................................................................................................122
Table of Contents
5
Navigate the Web .................................................................................................122
Mobile Web Keys ..................................................................................................122
Links ....................................................................................................................123
Place a Call While Using Mobile Web ....................................................................123
Health and Safety Information ................................................................124
Health and Safety Information ...............................................................................124
UL Certified Travel Adapter ...................................................................................126
Consumer Information on Wireless Phones ...........................................................126
Road Safety ..........................................................................................................132
Operating Environment .........................................................................................134
Using Your Phone Near Other Electronic Devices ...................................................134
Potentially Explosive Environments .......................................................................135
Emergency Calls ...................................................................................................135
FCC Notice and Cautions .......................................................................................136
Other Important Safety Information .......................................................................137
Product Performance ............................................................................................ 137
Availability of Various Features/Ring Tones ...........................................................138
Battery Standby and Talk Time .............................................................................138
Battery Precautions ..............................................................................................139
Care and Maintenance ..........................................................................................140
Warranty Information ..............................................................................142
Standard Limited Warranty ...................................................................................142
Index .........................................................................................................146
The user guide gives navigation instructions according to the default Display
Settings>Display Theme (TV Channel) menu. If other themes are set, navigating the
phone's menus may be different.
6
Turning Your Phone On and Off
Section 1: Getting Started
Topics Covered
• Turning Your Phone On and Off
• Setting Up Voice Mail
• Understanding this User Manual
• Notes and Tips
This section allows you to start using your phone by activating your service, setting
up your voicemail, contacting customer support, or getting an understanding of how
this manual is put together.
Turning Your Phone On and Off
Turning Your Phone On
1. Slide the phone open, and press
.
Note: As with any other radio-transmitting device, do not touch the internal antenna as it affects call quality
and may cause the phone to operate at a higher power level than is necessary. The internal antenna
is located along the top on the back side of your phone.
2. Once the phone finds a signal, the time, date, and day appear in the
display.
3. You’re now ready to place and receive calls.
Note: If the phone is outside the Verizon Wireless coverage area the roaming icon
of the display.
appears in the top
Turn Your Phone Off
Press and hold
for two or more seconds. Your phone powers off.
Setting Up Voicemail
Voicemail allows callers to leave voice messages, which can be retrieved any time.
Note: Once your voicemail account has been set up, you can use the Voicemail selection 7 (under the
Messaging menu) to view details of voice messages in your voicemail box.
Getting Started
7
Voicemail Setup
1. Press and hold the
key or dial
,
,
,
. from your
phone or dial your wireless phone number from any touch-tone phone
2. When the recorded announcement begins, press
to interrupt (if
applicable)
3. An easy-to-follow setup tutorial will begin. Follow the instructions to set up
your new password and record a greeting.
Listen to Voicemail
1. Slide your phone open to access the keypad.
2. Press and hold the
key or dial
,
,
,
3. You are then prompted to enter your password followed by
.
key.
4. Follow the recorded prompts to listen to messages, change administrative
options, and so on.
Note: Airtime and long distance charges apply. IN Calling minutes do not apply to Voicemail setup or
retrievals.
Understanding this User Manual
The chapters of this manual generally follow the same order as the menus and submenus in your phone. A robust index for quick reference to most features begins on
page 146.
Also included is important safety information that you should know before using your
phone. Most of this information is near the back of the guide, beginning on page
124.
Notes and Tips
Throughout this guide are icons and text that are set apart from the rest. These are
intended to point out important information, quick methods for activating features, to
define terms, and more. The definitions for these methods are as follows:
• Notes: Explain alternative options within the current feature, menu, or sub-menu.
• Tips: Provide quick or innovative methods for performing functions related to the
subject at hand.
• Important: Points out important information about the current feature that could
affect performance, or even damage your phone.
8
Features of Your Phone
Section 2: Understanding Your Phone
Topics Covered
• Features of Your Phone
• View of Your Phone
• Command Keys
• Understanding the Display Screen
• Battery
This section outlines key features of your phone. It also displays the screen and the
icons that are displayed when the phone is in use.
Features of Your Phone
• High Speed Data (EVDO 1x Technology)
• Global Positioning (GPS) Technology for VZ NavigatorSM
• V CAST Mobile TV, V CAST Video, and V CAST Music
• Personal Organizer (Calculator, Calendar, Alarm Clock, World Clock,
Stop Watch, and Notepad)
• Messaging Services (Standard TXT Messaging, Picture Messaging,
Video Messaging, E-mail Messaging, Mobile Instant Messenger and Chat)
• 1.3 Mega Pixel Camera
• Camcorder
• Advanced Speech Recognition with Dictation
• Speakerphone
• microSD™ Memory Card Slot
• Bluetooth® Wireless Technology **
**The SCH-u620 supports the following Bluetooth profiles: Headset (HSP), Hands-free (HFP), Serial Port
(SPP), Dial-up Networking (DUN), ***Object Push (OBEX OPP), and Advanced Audio for VCAST Music in
Stereo (A2DP, AVRCP). The SCH-u620 does not support all Bluetooth OBEX profiles. Go to
www.verizonwireless.com/bluetoothchart to check car kit and accessory compatibility.
Important: ***OPP (Object Push Profile) is limited to vCard functionality only.
Understanding Your Phone
9
View of Your Phone
The following illustrations show the main elements of your phone:
Closed View
1. Speaker
16. Earpiece
1. Speaker
2. Headset Jack
15. Mobile TV Antenna
3. Display
4. Volume Key
14. Speakerphone
Key
13. Camera/
Camcorder Key
5. Left Soft Key
12. Right Soft Key
6. Navigation Key
11. Mobile TV Key
10. OK Key
7. Send Key
9. End/Power Key
8. Clear Key
10
View of Your Phone
Features
1. Speaker: Music, Ringtones, and Sounds are played through the speaker.
2. Headset Jack: Allows you to plug in an optional headset for safe,
convenient conversations.
3. Display: Displays all the information needed to operate your phone.
4. Volume Keys: Allows you to adjust the master volume or adjust the voice
volume during a call. To mute the ringer during an incoming call, press the
volume key up or down. Also press and hold the key, to activate Sound Off
mode/Normal mode.
5. Left Soft Key: This key is used to navigate through menus and applications
by selecting the choice indicated on the lower left area of the display
screen.
6. Navigation Keys: This key allows you to scroll through the phone menu
options.
7. Send Key: Allows you to place or receive a call. Press the key once to
access the recent call log.
8. Clear Key: Deletes characters from the display when you are in text entry
mode. Press to return to the previous menu or screen when navigating
features.
9. End/Power Key: Ends a call. Also press and hold the END key, to power On
or Off. When you receive an incoming call, press to mute the ringer and
send the call directly to voicemail.
10. OK Key: Press when navigating through a menu to accept the highlighted
choice in a menu.
11. Mobile TV Key: Press to launch V CAST Mobile TV.
12. Right Soft Key: This key is used to navigate through menus and
applications by selecting the choice indicated on the lower right area of the
display screen.
13. Camera/Camcorder Key: Press this key to activate the camera or press
and hold to activate the camcorder.
14. Speakerphone Key: Press this key to enable/disable the speakerphone
option.
15. Mobile TV Antenna: Extend the Mobile TV Antenna when using V CAST
Mobile TV in low coverage areas.
16. Earpiece: The earpiece allows you to hear the other caller.
Understanding Your Phone
11
Open View
1. Voicemail Key
8. Alphanumeric
Keypad
2. microSD™ Card Slot
3. Special Function Key
7. Special Function Key
4. Speech Recognition Key
5.Power/Accessory
Connector
6. Microphone
Features
1. Voicemail Key: Press and hold to call Voicemail.
2. microSD™ Card Slot: This expansion slot allows you to insert a
microSD™ memory card to add additional memory and storage capacity.
3. Special Function Key: Enters special characters. Performs various
functions. When creating a TXT message, press and hold to cycle through
text modes.
4. Speech Recognition Key: Press and hold to launch VoiceSignal™.
5. Power/Accessory Connector: The power/accessory interface connector
is used to plug in the charging accessories and also connect any available
accessory cables to your phone.
12
Command Keys
6. Microphone: The Microphone allows the other caller to hear you clearly
when you are speaking.
7. Special Function Key: Press and hold to activate/deactivate Vibrate Only
mode. Press to enter special characters when typing a phone number, or to
add spaces when entering text or names.
8. Alphanumeric Keys: Use these keys to enter numbers, letters, and
characters.
Command Keys
Functions for the soft keys are defined by what appears above each in the display.
.
There are two soft keys, the left soft key
and the right soft key
Left Soft Key
Some functions of the left soft key are as follows.
• Press the Message (left) soft key
to open the Message menu.
• When the left soft key function is Settings, press the Settings (left) soft key
to
view settings for the feature.
• When the left soft key function is Edit, press the Edit (left) soft key
to edit a
Contact or Profile setting.
Right Soft Key
Some functions of the right soft key are as follows.
• Press the Contacts (right) soft key
to open your Contacts list.
• When the right soft key function is Options, press the Options (right) soft key
to view more options for the current menu.
Send Key
The Send key
is used to answer calls, dial calls, and to recall the last
number(s) dialed, received, or missed.
• Press
once to answer calls.
• Enter a phone number and press
to make a call.
• Press
to display a list of recent calls to and from your phone.
• Press
twice to call the most recently dialed, received, or missed number.
• Press
to pick up a waiting call. Press
again to switch back to
the other call.
Understanding Your Phone
13
End Key
• Press and hold the End key
to turn your phone on or off.
• Briefly press
once to disconnect a call.
• Press
to return to main screen from any menu, or to cancel the last input.
Clear Key
The CLR key
is used to erase or clear numbers, text, or symbols from the
display. You can also use
to return to a previous menu or to return to main
screen from any menu.
• If you enter an incorrect character, briefly press
to backspace (and
delete) the character.
• To erase the previous word in a sentence, press and hold
.
• To back up one menu level, briefly press
.
• Press and hold
until you return to main screen.
Navigation Key
Use the directional keys on the navigation key to browse menus, sub-menus, and
lists. Each navigation key (up, down, left, and right) is user-definable. Press the
navigation key (up, down, left, and right) to launch applications. For more
information, refer to "Navigation Key Shortcuts" on page 37.
Speakerphone Key
Press and hold the Speakerphone
to switch from using the earpiece to the
speakerphone before or during a call. Use the volume keys (located on the left side
of your phone) to adjust the volume. Press and hold
again to disable the
speakerphone option.
Camera/Camcorder Key
Press the Camera/Camcorder
to activate the camera mode to take a photo.
Press and hold the Camera/Camcorder
key to activate the camcorder mode to
record a video.
Mobile TV Key
Press the Mobile TV
14
to launch V CAST Mobile TV.
Understanding the Display Screen
Understanding the Display Screen
The top line of the display is reserved for icons that
indicate network status, battery strength, signal
strength, and so on. The next line up from the bottom
of the idle screen can show icons that indicate
features/functions statuses. Listed below are display
icons and their descriptions.
Display icons
EV signal strength: Indicates the
current signal strength of your phone for the EVDO protocol.
1X signal strength: Indicates the current signal strength for
the CDMA 1X protocol.
EV 1X signal strength: Always appears when your phone is on
and indicates the current signal strength. More bars indicate a
stronger signal.
D signal strength: Indicates the current signal strength for 2G
protocol.
Standalone Mode: Appears when Standalone Mode is on.
When on, all RF functions for your phone are disabled, and you
cannot use your phone to place or receive calls.
No service: Your phone cannot find a signal because you’re
outside a service area. You cannot make or receive calls. Wait
for a signal or move to an open area to find a signal. This
indicator always appears when you first turn on your phone and
disappears once service is located.
Roaming: Your phone is outside your home area. While
roaming, another wireless provider may be handling your call.
The service rate for the call may be higher than those made
from within your home area. Please refer to Verizon Wireless for
roaming rates.
Understanding Your Phone
15
Voice Call: Indicates a call in progress. When dialing a number,
this icon flashes until the call connects.
Data Call: Indicates a call in progress. When dialing a number,
this icon flashes until the call connects.
Location On: Global Positioning Service is set to On for location
and 911 calls.
Voice Privacy: Prevents eavesdropping over a CDMA traffic
channel.
TTY: Indicates that TTY is enabled.
Bluetooth: Indicates that Bluetooth wireless technology is
turned on.
Bluetooth Active: Indicates that Bluetooth wireless technology is
connected to another device and is receiving or pushing data.
Bluetooth Connected: Indicates Bluetooth wireless technology
is turned on and is paired with another Bluetooth-enabled
device.
Battery Level: More bars indicate a greater charge. When the
battery is low, an empty battery icon flashes and the phone
sounds an alert, which indicates your phone is about to shut
down.
Mobile TV On: V CAST Mobile TV service is available in your
current area.
Mobile TV Off: No V CAST Mobile TV service is available in your
current area.
All Sounds Off: The ringer is silenced for all alerts, incoming
calls, and incoming messages.
Vibrate Only: Your phone vibrates upon receiving a call.
Alarm Only: Your phone will only ring when the set alarm
sounds.
16
Understanding the Display Screen
New Text Message: You’ve received a new text, page or web
alert message. You’re also notified of a new message by
animations and sound. You have one or more unread
voicemail messages in your voicemail box. (Only applicable on
Verizon Wireless Network.)
Missed Calls: Your phone displays this icon when calls are
missed.
Calendar Event: Your phone displays this icon when you have
a calendar appointment scheduled.
Speakerphone: Your phone switches to speakerphone
instead of sound coming through the earpiece.
Alarm On: Indicates that your phone has a set alarm.
Voicemail: You’ve received a voicemail message, page or
web alert message.
Dialogue boxes
Dialogue boxes prompt for action, inform you of status, or warn of situations such as
low memory. Dialogue boxes and their definitions are outlined below.
• Choice
• Example: “SAVE MESSAGE DRAFT?”
• Reconfirm
• Example: “DELETE ALL MESSAGES?”
• Performing
• Example: “SENDING...” “CONNECTING...”
• Completed
• Example: “MESSAGE SENT SUCCESSFULLY!”
• Information
• Example: “NEW MESSAGE”
• Error
• Example: “SYSTEM ERROR!”
• Warning
• Example: “BATTERY LOW,” “MEMORY FULL!”
Understanding Your Phone
17
Battery
Note: This phone comes packaged with a partially charged rechargeable standard Li-Ion battery and travel
charger.
Important!: Although the phone can be used while the battery is charging, the battery must be fully
charged before first use, otherwise you could damage the battery.
Using A Non-Supported Battery
Samsung handsets do not support the use of a nonsupported battery.
When using a non-supported battery you will hear a
series of beeps and you will see a warning message that
indicates “NON SUPPORTED BATTERY SEE USER
GUIDE” If you receive this warning, battery charging has
been disabled.
Samsung charging accessories (i.e. travel adapter, and
cigarette lighter adapter) will only charge a Samsung
approved battery.
To continue use of your Samsung handset press
.
Note: When using a non-supported battery the handset can only be used for the duration of the life of the
battery and cannot be recharged.
Important!: Using a non-supported battery may cause damage to your phone. Use a Samsung supported
battery only.
18
Battery
Install the Battery
1. Together, press the battery cover release latch and slide the battery cover
down and lift up to remove it.
2. Insert the lower end of the battery in the direction of the arrow printed on
the battery into the phone housing. The gold contacts on the bottom end of
the battery should match up with those on the phone.
3. Push the top end of the battery down until it snaps into place.
Understanding Your Phone
19
4. Slide the battery cover over the phone’s housing and press down until it
snaps into place.
Remove the Battery
1. Together, press the battery cover release latch and slide the battery cover
down and lift up to remove it.
2. Use your finger to lift the battery (top end first) up and away from the
phone.
20
Battery
Charge the Battery
Your phone is powered by a rechargeable standard Li-ion battery. Only use
Samsung-approved charging devices and batteries. Samsung accessories are
designed to maximize battery life. Using other accessories may invalidate your
warranty and may cause damage.
Battery Indicator
The battery indicator
in the upper-right corner of the display indicates battery
power level. Four bars indicate a full charge, while an empty icon
indicates an
almost empty battery. Two to three minutes before the battery becomes too low to
operate, a blinking empty battery icon
appears and a tone sounds. If you
continue to operate the phone without charging, it shuts down.
Travel Charger
The travel charger is a convenient, light-weight charger that rapidly charges your
phone from any 120/ 220 VAC outlet.
1. Plug the large end of the travel charger into a standard 120/220 VAC wall
outlet.Insert the smaller end of the travel charger into the charger/
accessory connector at the bottom end of the phone.
Note: You can use your phone while charging, however, the battery charges faster if the phone is turned off.
Important!: For information on UL Warning, see "UL Certified Travel Adapter" on page 126.
Understanding Your Phone
21
Section 3: Call Functions
Topics Covered
• Making a Call
• Answering a Call
• Call In-Progress Options
• Recent Calls
• Roaming
• TTY
• VoiceSignal®
This section describes how to make or answer a call. It also includes the features
and functionality associated with making or answering a call.
Making a Call
1. Enter the number you want to call using the keypad.
2. Press
.
Making Calls Using Contacts
Contacts are entries that you create to store names, numbers, and other information
for people or groups of interest. If you’ve already entered information into your
Contacts list, you can recall and dial the contact easily. For more information, refer
to "Adding a Contact" on page 49.
1. Press the right soft key
Contacts.
2. Press the navigation up and down keys until the contact that you want to
call is highlighted.
Tip: To quickly locate a name in the Contacts list turn Quick Search on, press (or multi-press) any key on
the keypad that corresponds to the first, second, and/or third letters of the contact’s name.
3. When the desired contact is highlighted, press
VIEW. Details for the
contact appear in the display.
4. If the entry contains more than one number, use the navigation up and
down keys to highlight the desired number.
22
Answering a Call
5. Press
to call the number.
Answering a Call
When you receive an incoming call, press the
key to answer the call or
Ignore (
) soft key to send the call to voicemail, or Quiet (
) soft key to
silence the ringer.
Note: To change answer options, see "Answer Options" on page 86
Answering Call-Waiting Calls
• When you receive a new call while on a call, press
and answer the new
call or let the new call go to your voicemail.
• If you press
and answer the incoming call, the original caller is placed on
hold. To return to your original call press
.
Call In-Progress Options
Access numerous menus and features even while in a call.
Note: If the call is disconnected while accessing the Call In-Progress Options, the Options menu disappears
from the display and the phone returns to main screen.
1. While in a call, press the right soft key
Options. The following menu
items appear in the display.
• Messaging: Open the Messages menu.
• Contact List: Open the contacts to view.
• Recent Calls: Displays your recent incoming, missed and outgoing calls.
• Bluetooth Menu: Displays your Bluetooth menu.
• Main Menu: Displays the Main menu.
• Notepad: Displays notepad.
• Voice Record: Records the caller’s conversation.
Note: Recording a call may require consent from the person being recorded. User should determine
applicable law and take appropriate steps to comply.
2. Use the navigation key to highlight a menu. Press
to open the
highlighted menu or to activate the feature.
3. Press the left soft key
Mute/Unmute your mobile phone audio.
4. Press and hold the Speakerphone
button to hear the phone
conversation through the speaker rather than the earpiece.
Recent Calls
Call Functions
23
When you dial, miss, or receive a call, a record of the call is saved in Recent Calls.
These types of calls are listed below.
• Missed: Displays any missed calls.
• Received: Displays any received calls that were answered.
• Dialed: Displays all outgoing calls made from your phone.
• All: Displays all missed, received, and outgoing calls made from your phone.
Viewing Call Information
Recent Calls retains information such as the duration, date and time, and whether
the call was received, dialed, or missed.
1. At the idle screen, press the
key.
Or press
MENU then press the up or down navigation key to highlight
Recent Calls and press
. Use the navigation key to select a
category and press
. Continue to step 3.
2. Press the left or right navigation key to highlight the call log that contains
the number you want to view and press
.
3. Press the down navigation key to highlight the desired number.
4. Once the desired number is highlighted, press
OPEN.
5. The following information appears in the display:
• Call Type: The title bar displays if the call is a missed, dialed, or received.
• Name: If the caller is in your Contacts list, their name is listed here as well as the
appropriate icon to indicate mobile, work, or home number. This information only
appears if the caller is in your Contacts list.
• Number: Displays the telephone number.
• Time: The time of the call.
• Date: The date of the call.
• Duration: The duration of the calls made or receive.
6. Press the right soft key
Options to display the following options:
• Save: Save the number to your Contacts list.
• Details: Shows details of caller if they are in your Contacts list. Otherwise, this
option is not displayed.
• Erase: Delete the call from Call History.
• Lock/Unlock: Locks or unlocks the entry to prevent accidental deletion.
• Erase All: Delete the entire Call History list at one time.
• View Timers: Select to view the call timers for your phone.
7. Press the down navigation key to highlight an option. Press
to enter
the highlighted option’s sub-menu.
24
Recent Calls
Call History Icons
When you view Recent Calls, an icon to the left of the number indicates the type of
call.
Indicates a Missed call
Indicates a Dialed call
Indicates a Received call
Making Calls Using Call History
1. Press
then press up or down navigation key until the desired
number is highlighted.
2. Press
to call the highlighted number. Or, you can press
OPEN, then press
to call the highlighted number.
Creating or Updating Contacts Using Call History
1. Press
then press up or down navigation key until the desired
number is highlighted.
2. Press the right soft key
3. Press
press
Options. Save is highlighted. Press
.
Add New Contact to enter the number as a new contact, or
Update Existing add the number to an existing contact.
4. If you selected Add New Contact, the following types are available.
•
Mobile 1
•
Mobile 2
•
Home
•
Work
•
Fax
5. If you selected Update Existing, proceed to step 10.
6. Use the up/down navigation keys to highlight the desired entry type
(mobile 1, mobile 2, home, work, etc.) then press
.
7. Enter a name for the entry using the keypad. Press the left soft key
Abc if you wish to select a different method of text entry, such as
Word, Abc, ABC, 123, or Symbols.
Call Functions
25
8. To assign a Speed Dial location, use the up/down navigation key to
highlight the number you would like to assign to a Speed Dial location and
press the right soft key
Options. Highlight Set Speed Dial and press
.
Highlight an unassigned location and press
SET. A confirmation
message appears in the display, Yes is highlighted, press
to add
Contact to the speed dial location.
Note: Voicemail is assigned to Speed Dial location 1.
Note: You can assign a speed dial location to each number associated with the contact (Home, Work,
Mobile, Mobile 2, and Fax.).
9. When you’re finished entering information for the entry, press
SAVE.
The entry is saved to your Contacts.
10. If you selected Update Existing, the Contact List opens in Search mode.
Use the navigation key to browse through entries, or enter the name of the
entry using the keypad. Once you’ve highlighted the entry you wish to add
the number to, press
.
11. An UPDATE EXISTING pop-up screen with a selection list of entry types
displays. Use the up or down navigation keys to highlight the desired type
then press
. The number is added to the selected entry and saved to
your Contacts.
Delete Call History Entries
1. Press
then press up or down navigation key until the desired
number is highlighted.
2. Press the right soft key
Options. A pop-up menu appears in the
display.
3. Press the down navigation key to highlight Erase and press
Yes or No at the ERASE ENTRY? pop-up screen.
4. Press
26
.
. Select
Roaming
Delete All Call History Entries
1. Press
.
2. Press the right soft key
Options. A pop-up menu appears in the
display.
3. Press the down navigation key to highlight Erase All and press
. Select
Yes or No at the ERASE ALL ENTRIES? pop-up screen.
4. Press
.
Roaming
What is Roaming?
Your phone can roam on other digital networks. Roaming occurs when you travel
outside a pre-designated coverage area. The roaming icon displays when roaming is
active and extra charges may apply when making or receiving calls.
Note: Some features may be unavailable while roaming.
Roaming Options
The following roaming options are available:
• Home Only - Your phone is available for normal operation only in the designated
coverage area.
• Automatic: The preferred roaming list is used to acquire service.
Note: Contact your service provider for information regarding preferred systems.
To change your Roaming option, follow these steps:
1. Press
MENU. Use the navigation key to highlight
Tools and press
.
2. Press
Phone Settings.
3. Press
System Select.
Settings &
4. Use the up or down navigation keys to choose the setting you want, and
press
.
Call Functions
27
TTY
Your phone is fully TTY compatible. Connect the TTY equipment to the headset jack,
which is located on the left side of the phone. Before you can use your phone with a
TTY device, you’ll need to enable TTY functions in the phone.
1. Press
MENU. Use the navigation key to highlight
Tools and press
2. Press
Call Settings.
3. Press
TTY Mode. The TTY Mode screen displays.
Settings &
4. A warning appears in the display stating “ENABLING TTY WILL DISABLE
HEADSET AUDIO. CONTINUE?”
Use the up or down navigation key to highlight Yes and press
proceed to TTY MODE screen.
Use the up or down navigation key to highlight No and press
to Call Settings menu.
to
to return
5. Use the up or down navigation keys to select one of the following:
• TTY Full
• TTY + Talk (VCO)
• TTY + Hear (HCO)
• TTY Off
6. Press
to make your selection. The TTY MODE SET screen displays.
VoiceSignal™
VoiceSignal is advanced speech recognition software that can be used to activate a
wide-variety of functions on your phone. VoiceSignal software automatically voice
activates all contacts for voice dialing and searching, no pre-recording or training
needed. Speak phone numbers naturally to dial, and use voice commands to launch
applications and navigate phone menus.
VoiceSignal Settings
You can adjust the settings and preferences for VoiceSignal by opening Voice
Commands menu. Using this menu, you can change the following Voice Command
features:
• Tips for adapting Digit Dial
• Digit Dial Adaptation
• Reset Digit Dial Adaptation
• Call Digit Dialing
28
VoiceSignal™
• Call Name Dialing
• Send Text Message
• Send Picture
• Name Lookup
• Opening Apps
• Checking Phone Status
To access the VoiceSignal Settings menu, follow these steps:
1. Press
MENU. Use the navigation key to highlight
Tools and press
.
2. Press
Tools, then
Voice Commands, and
Settings &
Voice Settings.
3. Use the navigation keys to select the setting you want to change. The
following options are available:
• Choice Lists: If VoiceSignal is not absolutely confident that it has correctly identified
a name or number, it can display a choice list of up to three possibilities, and
prompt you to confirm the correct one. You can control when choice lists appear by
changing the Choice Lists setting to the following:
• Automatic: VoiceSignal displays a choice list when it is not confident it has
identified the correct choice from among multiple alternatives.
• Always On: When there are multiple alternatives, VoiceSignal always displays a
choice list.
• Always Off: VoiceSignal never displays a choice list. Instead, the application
picks the best from among the possible choices.
• Sensitivity: In VoiceSignal, sensitivity controls the balance between rejecting too
much, which means the phone frequently does not recognize names, numbers, or
commands, and rejecting too little, which means it frequently recognizes something
even if nothing was said. When VoiceSignal rejects an utterance, it displays a
message such as “Please repeat…” or “No match found.” If you frequently
experience these messages, you might be able to get better recognition by
adjusting the Sensitivity setting toward Reject Less. If you frequently experience
false activations (VoiceSignal detects a wrong match), you might be able to get
better performance by adjusting the Sensitivity setting toward Reject More.
• Digit Dialing: Use the Digit Dialing menu to adapt digit dialing to your voice.
• Adapt Digits: Lets you adapt digits, which can improve speech recognition of
phone numbers. Adaptation takes about 60 seconds.
• Reset Digits: Erases any digit adaptation you have done and resets digit
recognition to the factory default. If you have not adapted digits, this option is
grayed out.
Call Functions
29
• Sound: You can customize the VoiceSignal user interface by turning playback on or
off for prompts, names, and numbers. You can also change the speed and volume
of name playback.
• Prompts: Turns playback on or off for prompts such as
“Please say a command.”
• Digits: Turns playback on or off for digits, for example, when confirming a
phone number.
• Names: Turns playback on or off for names.
• Name Settings: Adjusts the speed and volume of name playback.
• Speakerphone: Turns speakerphone on or off when speech recognition is
activated.
• VoiceMode: Use the VoiceMode menu to adapt VoiceMode to your voice. You must
adapt VoiceMode before you can use the VoiceMode input mode in the textmessaging client.
• Adapt VoiceMode: Adapt VoiceMode to your voice, which improves speech
recognition of VoiceMode in the text-messaging client.
• Reset VoiceMode: Erases any VoiceMode enrollment data that is currently
stored. If you have not adapted VoiceMode, this option is grayed out.
• Tutorial: Displays the VoiceMode tutorial.
• About: Displays information about VoiceSignal including version number, build
number, and device model number.
You can also access the VoiceSignal Settings menu by following these steps:
1. Press and hold the
2. Press the right soft key
key.
Settings.
3. Use the navigation keys to select the setting you want to change.
Adapting VoiceSignal
Voice dialing works well for most people without special adaptation. However,
people with strong accents or unique voice characteristics may receive better results
after adapting the system to match their voices.
You should adapt Digit Dial only if the system is frequently unable to recognize your
speech. After you adapt Digit Dial, your phone is customized to your voice, and your
voice only. Others will not be able to use it unless they reset the phone to factory
defaults.
Adaptation involves recording several digit sequences to adapt the system to the
unique properties of your voice. The adaptation process takes about three minutes.
30
VoiceSignal™
Tips for adapting Digit Dial
• Adapt digits in a quiet place.
• Make sure you wait for the beep before starting to speak.
• Speak clearly, and say each digit distinctly.
• If you make a mistake while recording a sequence of digits, or if there is an
unexpected noise that spoils the recording, re-record that sequence.
• Only adapt digits if you regularly have problems with digit dialing. Once adapted,
digit dialing will not work as well for other people using your phone.
• Adapt Digit Dial to your voice.
Digit Dial Adaptation
To access the Adapt Digits menu, follow these steps:
1. Press
MENU. Use the navigation key to highlight
Tools and press
.
2. Press
Tools, then
3. Press
Voice Settings, then
Settings &
Voice Commands.
4. Adapt Digits is highlighted. Press
Digit Dialing.
.
5. A short description of the Adapt Digits displays.
6. Read the description until you are comfortable to proceed, then press
.
7. Your phone displays the first digit sequence and “Please say” plays
through the speaker followed by the four digits appearing in the display.
Wait for the beep and repeat the digits using your normal tone of voice.
8. After a moment, the phone plays back the recording and prompts “Did the
recording sound ok?” If the recording was good, say “Yes.” If you need to
re-record, say “No.”
If you say “No,” the phone prompts you to pronounce the digits again. Wait
for the beep and then re-record. Repeat this step until you’re satisfied with
the recording.
9. After confirming that the recording sounds ok, repeat the recording
process with the next set of digits. After ten sets of digits, the phone
indicates that adaptation is complete.
Call Functions
31
Reset Digit Dial Adaptation
This option erases an adaptation and resets Digit Dial to its original state.
1. Press
MENU. Use the navigation key to highlight
Tools and press
.
2. Press
Tools, then
3. Press
Voice Settings, then
Settings &
Voice Commands.
Digit Dialing.
4. Highlight
Reset Digits and press
. The Reset Digit Adaptation
screen displays requesting confirmation of reset.
Note: If you have not performed the Adapt Digits function, the Reset Digits option will not be accessible.
5. Press
to proceed. Digit Adaptation Reset is completed.
VoiceSignal Commands
The following is a list of functions that you can perform using VoiceSignal speech
recognition on your phone.
• Call : Dial by saying a Name in your Contacts list; Name and a
Location (home, work, mobile); or by saying the number you want.
• Send : Send a TXT message, Picture message, or Video message, to
a number or to someone in your Contacts list.
• Lookup : Open the contact record for any name in your Contacts list.
• Play : Open the playlist.
• Go to
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