Samsung Sf 5100 Users Manual

SF-5100 to the manual 522d85b0-e32a-422c-8bd4-c471b6bd02a9

2015-01-23

: Samsung Samsung-Sf-5100-Users-Manual-275311 samsung-sf-5100-users-manual-275311 samsung pdf

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00-Cover

2000/04/03 3:31 PM

Page 1

Laser Facsimile
User’s Guide

SF-5100

01-Contents

2000/04/03 3:28 PM

Page 1

Trademark Notices
• SF-5100 and Samsung Logo are trademarks of Samsung Electronics Co., Ltd.
• IBM is a trademark of international Business Machines.
• Other name and the trademarks mentioned in this manual are trademarks of their respective
holders.

01-Contents

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Page 2

Contents
Chapter 1

Installation
Unpacking _________________________________________ 1.1
Control locations and functions _______________________ 1.2
Choosing a location _________________________________ 1.4
Setting up your machine _____________________________ 1.4
Document tray ___________________________________ 1.4
Paper exit tray ___________________________________ 1.4
Document exit tray _______________________________ 1.5
Handset and handset cradle _______________________ 1.5
Telephone line ___________________________________ 1.6
Extension phone (optional) ________________________ 1.7
AC power cord ___________________________________ 1.7

Installing the toner cartridge __________________________ 1.8
Loading paper ______________________________________ 1.10
Paper type and size __________________________________ 1.12
Printing a demo page ________________________________ 1.13

Chapter 2

Getting started
Using the control panel ______________________________ 2.1
Using the number keypad ____________________________ 2.3
Setting up your fax number and name__________________ 2.6
Setting the time and date _____________________________ 2.7
Adjusting volume ___________________________________ 2.8

Chapter 3

Basic operation
Sending a fax
Preparing documents for faxing or copying ____________3.1
Setting document resolution and contrast _______________3.2
Loading document ___________________________________3.3
Sending a fax automatically ___________________________3.4
Sending a fax after talking ____________________________3.4
Voice request ________________________________________3.5

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Page 3

Receiving a fax
Receiving a fax ______________________________________3.6
Receiving automatically in FAX mode __________________3.7
Receiving manually in TEL mode ______________________3.7
Receiving in AUTO mode ____________________________3.8
Receiving automatically in ANS/FAX mode ____________3.8
Receiving manually using an extension telephone _______3.9
Making a copy
Copying overview ___________________________________3.10
Making a simple copy ________________________________3.10
Advanced copy features ______________________________3.11
Other functions
Redial _____________________________________________3.12
Sending a recall _____________________________________3.13
Monitoring a dual job status __________________________3.13
Automatic dialing
One-touch dialing ___________________________________3.14
Speed dialing _______________________________________3.16
Searching for a number in the memory _________________3.18

Chapter 4

Advanced fax
Broadcasting ________________________________________ 4.1
Delayed fax _________________________________________ 4.2
Priority fax__________________________________________ 4.4
Polling _____________________________________________ 4.5
Adding documents to a scheduled operation ____________ 4.7
Canceling a scheduled operation_______________________ 4.7

01-Contents

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Chapter 5

Page 4

Additional features
Printing reports______________________________________ 5.1
System setup ________________________________________ 5.2
Group dialing _______________________________________ 5.7
Clearing memory ____________________________________ 5.9

Chapter 6

Troubleshooting
Troubleshooting
Clearing jams _______________________________________ 6.1
LCD error messages _________________________________ 6.5
Fixing problems _____________________________________ 6.7
Maintenance
Cleaning the OPC drum ______________________________ 6.9
Adjusting shading ___________________________________ 6.10
Setting the machine to be checked by phone ____________ 6.10
Sending toner low information to the service company ___ 6.11
Cleaning the document scanner _______________________ 6.11
Managing the toner cartridge _________________________ 6.14

Appendix
FCC regulations _____________________________________ 7.1
Canadian radio interference regulations ________________ 7.1
FCC DECLARATION OF CONFORMITY _______________ 7.2
Laser safety statement ________________________________ 7.3
Safety information ___________________________________ 7.4
Power saver ________________________________________ 7.5
Specifications _______________________________________ 7.6
Index ______________________________________________ 7.7

iii

01-Contents

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Page 5

Important safety information
Always be careful when using the machine. To reduce the risk of fire, electrical shock,
and other injuries, keep these safety considerations in mind when installing, using,
and maintaining your machine:

• Stability. Place the machine on a secure, stable surface. The machine can be seriously
damaged if it falls.

• Power supply. Provide correct power to the machine, as listed on the back of the
machine. If you are not sure of the type of power that is supplied to your home or
office, call your electric company.

• Grounding. If the plug has three prongs, it must be plugged into a grounded (three
hole) outlet. Grounded plugs and outlets are designed for your safety – do not try to
make a three-prong plug fit into a two-prong outlet by modifying the plug or outlet in
any way. If you cannot insert the plug into your wall outlet easily, the outlet should be
inspected by a qualified electrician.

• Overload. Do not plug too many electrical devices into a wall outlet or an extension
cord. An overloaded outlet is a fire and electrical shock hazard.

• Cleaning. Before cleaning the machine, unplug it from both the power outlet and the
telephone jack. Clean exposed parts with a soft cloth slightly dampened with water.
Do not use aerosol cleaners.

• Thunderstorms. Unplug electrical appliances during thunderstorms. Avoid using any
telephone (except a cordless model) during a thunderstorm, since there is a small
chance you could get an electrical shock from lightning.

• Gas leaks. Never use any telephone close to a gas leak. If you think gas is leaking, call
the gas company immediately, but use a telephone that is far away from the leakage
area. A small electrical spark in the telephone could cause a fire or explosion.

• Ozone. This product produces ozone during normal operation. The ozone produced is
dependent on copy volume and is heavier than air. If your machine is installed as specified in the installation procedures, ozone output levels meet safe limits.

01-Contents

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Page 6

Precautions
When using your machine, these precautions should always be followed.
1. Never push objects of any kind into your machine through the case or cabinet
openings. They may touch dangerous voltage points, creating a risk fire or shock.
Never spill liquid of any kind onto or into the machine.
2. Slots and openings in the back and sides of your machine’s cabinet are provided for
ventilation. To ensure a reliable operation of the machine and to protect it from overheating, these openings must not be blocked or covered. Your machine should never be
placed on, near, or over a radiator, heater, air conditioner, or ventilation duct.
3. Do not use your machine near water, in wet locations, or outdoors.
4. Do not allow anything to rest on the power cord or line cord.
Do not locate your fax machine where the cords will be damaged by persons walking
on them.
5. Do not allow pets to chew on the power cord or line cord.
6. Do not put your hands into the fuser area. The fuser is extremely hot and severe
burns can result from the contact. Do not put your hands into the scanner motor,
scanner bracket and scanner motor cover, either.
7. Always use materials specially designed for your machine. Use of other materials may
result in poor performance and could create a hazardous situation.
8. Use supplies or cleaning materials only as directed. Keep all supplies and materials out
of the way of children.
9. The power supply turns this machine on and off. Make sure that your machine is
installed near an outlet and is easily accessible.
10. Your machine is equipped with an energy saving device to conserve power when the
machine is not in use. The machine may be left on continuously.
11. Never remove covers or guards that require a tool for removal. There are no
operator serviceable areas inside your machine. Refer servicing to authourized service
personnel.
12. Never defeat interlock switches. This machine is designed to restrict operator access to
unsafe areas. Covers, guards and interlock switches are provided to ensure that the
machine will not operate with covers opened.
13. Use of an extension cord with this machine is not recommended or authorized.
14. Avoid direct viewing of the document lights. The lamps are bright and, while not
harmful, they may cause an annoying afterimage. Always keep the document cover
closed during operation and storage.
15. Avoid exposing the toner cartridge to light for extended periods of time.
16. Do not touch the green photoreceptor. Scratches or smudges that appear on the
photoreceptor will result in poor copy quality and may shorten the service life.
17. This equipment is not designed for making telephone calls when the power fails.
Alternative equipment should be made available for access to emergency services.

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Page 7

Safety notes
Your machine and the supplies are designed and tested to meet strict safety
requirements. Included are safety agency examination and approval and compliance
to established environmental standards. Please read the following instructions carefully
before operating your machine, and refer to them as needed to ensure the continued safe
operation of your machine.

Follow all warnings and instructions marked on or supplied with the product.

Symbology:

= High Voltage

= Warning

= Heated Surface (Fuser, Scanner motor, Scanner motor bracket,
Scanner motor cover)

WARNING: Use of the controls, adjustments or performance of procedures
other than those specified herein may result in a hazardous radiation
exposure.

02-Installation

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Page 2

Installation

02-Installation

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Page 3

Unpacking
Once you have unpacked your machine, check to make sure that you
have all the parts shown here.
If any piece is missing or broken, call your dealer.

Toner cartridge

Machine

Handset cradle

Document exit tray

Power cord *

Telephone/modem line cord

No.
1
3
5
7

6
8

2
4
6

No.

1
3
5

Laser facsimile
user’s guide

No.

No.
3

Document tray

No.

Handset

* These parts may look different.
The appearance varies according to country.

2
4
6

One-touch label

Installation

1.1

02-Installation

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Page 4

Control locations and functions
Take a moment to familiarize yourself with the main components and
to understand their functions.

Front view

Paper tray

Paper guides
Automatic
paper feeder

Document tray
Document feeder
Control panel

Document guides

Document
exit tray

Paper exit tray

Note: Your machine may look slightly different than the illustration.

1.2

Installation

02-Installation

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Page 5

Rear view

00000
000000

Power cord connector

0000000000000
0000000000 00000
000000

000

000000
0000000 00000000

Telephone line jack
Extension telephone jack

Inside

Cover

00000
0000

00
0
0000

000000
000000
00000

Toner cartridge

000000000000000000

Cover release buttons
(right and left)
Installation

1.3

02-Installation

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Page 6

Choosing a location
To help guarantee the trouble-free operation of your machine, place it on
a flat, stable surface near your workstation. Leave enough space to allow
for easy paper loading and paper exiting, as well as opening the front
cover.
Do not place your machine:
- In direct sunlight.
- Near heat sources or air conditioners.
- In dusty or dirty environments.

Setting up your machine
Document tray
Insert two tabs on the tray into the slots as shown. Fold out the extender
on the tray, if necessary.

Paper exit tray
Pull out the paper exit tray on the front of your machine. Fold out the
extender on the tray, if necessary.

1.4

Installation

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Page 7

Document exit tray
Insert the two tabs on the document exit tray into the slots on the
front of your machine. Fold out the extender, if necessary.

Extender

Insert one end first, then the other end by squeezing
this leg inward to make the tray easy to insert.

Handset and handset cradle

00000000
0000000 00000
0000

1. Plug the end of the coiled cord of the handset into the jack on the
left side of your machine.

00000000
0000000 00000
0
0
0
0

000000
00000000000000 00000000000000
000000
000000
00000

2. Hold the cradle using your hand as shown.

000000
00000000000000 00000000000000
000000
000000
00000

02-Installation

Installation

1.5

02-Installation

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Page 8

3. Attach the handset cradle to the main body.
Insert the two tabs of the cradle into the slots on the left side of the
machine as shown, and while pressing part A on the bottom of the
cradle, push the cradle toward the machine until it clicks into place.

000000000000
0000000
00000
00000

A
00000
0000000 000000000
00000
000000000

Note:
• There is a one-touch plate built under the handset cradle. You can use this plate
with the supplied one-touch label sheet. Write information on the label to
remind you which number is stored in each position and attach the label on the
plate.

00000
0000

00
0
0000

000000
000000
00000

To find the desired number, rotate the
plate facing you and slide it under the
cradle when you are using the plate.

000000000000000000

000000000000
0000000
00000
00000

• If you want to remove the cradle, while pushing up the part A , on the bottom
of the cradle, slide the cradle down, then take it out.

Installation

00000
0000000 000000000
00000
000000000

1.6

000000000000000000
000000
0
0000

• If your hearing is bad and you want a
louder speaker, set the lever on the
handset to the right position. You can
hear louder sound from the handset.

0
000000
000000
00000000000
00000000000000000000000

2000/04/03 3:24 PM

Page 9

Telephone line

00000
000000

0000000000
0000000000 000000
000000

Plug one end of the telephone line cord into the LINE jack on the back
000
of the machine and the other end into a standard
phone wall jack.
0000000
000000 00000000

LIN

E
EXT

To a standard
phone wall jack

Note: You must use the telephone line cord which is supplied with your machine.

Extension phone (optional)

00000
000000

0000000000000
0000000000 00000
000000

If you want to use a regular phone or answering machine with your
machine, connect the phone into the EXT. jack.
Plug the cord of your regular phone or answering machine into the
TAM(telephone answering machine) lead and plug the TAD(telephone
answering device) lead into the EXT. jack at000 the back of the machine.
000000
0000000 00000000

LINE
EXT

To a regular phone

AC power cord
Plug one end of the cord into the back of the machine and the other
end into a standard AC power outlet.
The machine will turn on and the display will show ‘SYSTEM INITIAL’.
If there is no cartridge installed or no paper, the display will show
‘JAM/NO CARTRIDGE’ or ‘NO PAPER’.

00000
000000

0000000000000
0000000000 00000
000000

000

000000
0000000 00000000

02-Installation

To AC
outlet

If you want to turn it off, unplug the power cord.
Installation

1.7

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Page 10

Installing the toner cartridge
1. Pulling the cover release buttons found on both sides of the machine
toward you, open the cover.

2. Unpack the cartridge from its plastic bag, and then remove the paper
rolled the cartridge. Holding on each end of the paper, pull it
straight out, and then carefully remove it.

3. Shake the cartridge from side to side 5 or 6 times to redistribute the
toner evenly inside the cartridge.

1.8

Installation

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Page 11

0000

000000
000000
00000

4. Find the cartridge slots inside the machine, one on each side.

00
0
0000

5. Grasp the handle at00000the front of the cartridge and slide it down
between the cartridge slots, and push it firmly.

00000
0000

00
0
0000

000000
000000
00000

000000000000000000

00000
0000

00
0
0000

000000
000000
00000

6. Close the cover. Make sure that the cover is securely closed.

000000000000000000

02-Installation

Installation

1.9

02-Installation

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Page 12

Loading paper
For best results, use high quality xerographic paper. The automatic paper
feeder can hold a maximum of 150 sheets of plain paper. The maximum
capacity may be less, depending on the paper thickness.

1. Pull the paper tray on the automatic paper feeder all the way up.

Paper tray

Automatic paper feeder

2. Flex or fan the paper back and forth. Do not fold or crease the paper.
Straighten the edges on a level surface.

1.10 Installation

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Page 13

3. Insert the paper with the print side facing you.

Place the print side
facing you.

4. Adjust the paper guides to the width of the print material. Slide the
guides until they lightly touch the stack of print material. Do not
bend the print material.

Paper guide

Installation 1.11

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Page 14

Paper type and size
Satisfactory print and receive quality can be obtained with many types of
plain paper. Since the quality of plain paper varies widely, test the print
quality before buying large quantities of paper. Your machine uses a
variety of papers including:
• Xerographic paper
• Bond paper
• Dual-purpose paper
Because all papers vary in physical characteristics, you can receive mixed
results from different packages of paper even through the packages
contain the same paper. If you encounter undesirable results, try the other
side of the paper, a different type, or another package of the same kind of
paper.
DO NOT use the following types of paper with your machine:
• Continuous form feed paper
• Synthetic paper
• Thermal paper
• Multi-sheet forms and documents
• Chemically treated paper
• Papers with raised, embossed lettering
To load paper with a preferred print side:
• If you are using xerographic paper, load the paper with the preferred
print side facing down.
• If you are using letterhead or bond paper, load the paper with the
preferred side facing up.
The following papers can be used in your machine for fax:
• Letter : 216 x 279 mm (8.5 x 11.0 in.) - 60 g/m2 ~ 90 g/m2 (16 ~ 24 lb)
• A4 : 210 x 297 mm (8.3 x 11.7 in.) - 60 g/m2 ~ 90 g/m2 (16 ~ 24 lb)
• Legal : 216 x 356 mm (8.5 x 14.0 in.) - 60 g/m2 ~ 90 g/m2 (16 ~ 24 lb)

1.12 Installation

02-Installation

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Page 15

Printing a demo page
After installation, you may want to run a simple test on your machine by
printing out a demo page.

Press and hold down Demo (* button) on the control panel
until the machine to print a demo page.

Installation

1.13

03-Getting Started

2000/04/03 3:20 PM

Page 1

Getting
started

03-Getting Started

2000/04/03 3:20 PM

Page 2

Using the control panel

LCD display
The display shows the current status of
your machine and guides you through
various tasks using a menu system for
each operation.

Resolution
Use to choose the resolution of
copied or transmitted documents.

One-touch dial
Use to call most frequently used
numbers with one button.

Resolution

ABC

GHI

JKL

PQRS

TUV

8
Symbols

0
Demo

Number keypad
Use to dial numbers manually or
to enter letters.
Demo
Press and hold down this button
to print a demo page.
Speed
Use to dial calls and send fax documents
by entering a 2-digit number.

2.1

Getting started

03-Getting Started

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Page 3

Rcv.Mode (Receiving mode)/Contrast
When a document is loaded, use to choose
the contrast characteristic of copied or transmitted documents.
When a document is not loaded, use to choose
the receive mode you want to use. The selected
mode is displayed in Standby mode.

Advanced Fax
Use to access various fax functions.

Rcv.Mode/
Contrast

Setup

DEF

Flash/
Status

3
MNO

Copy

Search/Delete

Start/Enter
OHD/V.Req
Stop

Speed

Report/
Help

Scroll/Volume

WXYZ

Advanced
FAX

Redial/
Pause

Setup
Use to setup various system options.

Report/Help
Use to print various reports and
the help list.
➛!Scroll/Volume ❿
Use to scroll menu items or use to move
cursor left or right through the display.
Also use to adjust the ringer volume.
Search/Delete
Use to search for numbers in the memory.
Also use to delete digits in the edit mode.
Copy
Use to copy a document.
Start/Enter
Use to start a job. Also use to activate the
selection shown on the display.
Stop
Use to stop an operation at any time.

Flash/Status
Use to perform a switch-hook operation such as call waiting.
Also use to switch the LCD while performing dual jobs.
Redial/Pause
Use to redial the last phone number called. You can also use it to add a pause
when storing a number in the memory.
OHD (On-hook dial) / V.Req (Voice request)
Use to dial numbers without picking up the handset. Also use it
to make a voice call after sending or receiving a fax.

Getting started

2.2

03-Getting Started

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Page 4

Using the number keypad
As you perform various tasks, you will need to enter names and numbers. For example, when you set up your machine you enter your name
(or your company’s name) and telephone number. When you store a onetouch dial or speed dial, you also enter the telephone numbers and
names.
When the display asks you to enter a name, the LCD display reads:
NAME:
You can use the procedures described below to enter alphanumeric characters, special symbols or spaces.

Entering alphanumeric characters
You can also include special symbols (space, plus sign, etc.) in the name
by using the 0 key. See `KEYPAD CHARACTER ASSIGNMENTS’ on
page 2.4.
1. Locate the button labeled with the letter you want – then press the
button repeatedly until the correct letter appears on the display.

ABC

DEF

GHI

JKL

MNO

PQRS

TUV

WXYZ

Symbols

0
Demo

Speed

For example, to enter an O, press 6 (labeled MNO). Each time you
press 6, the display shows a different letter–first M, then N, and O, and
finally 6.
The letter appears on the display as shown below.
NAME:O

2.3

Getting started

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Page 5

2. When the letter you want appears on the display, press another number key labeled with the next letter you want.
If the next letter is printed on the same number button, move the
cursor by pressing ❿, then press the button.
The blinking cursor moves right and the next letter appears on the
display.
NAME:OP
3. Select additional letters in the same way. When you have finished
entering the letters, press Start/Enter.

KEYPAD CHARACTER ASSIGNMENTS
Key

Assigned numbers, letters, or characters

Space ➝ 1

A ➝ B ➝ C ➝ 2

D ➝ E ➝ F ➝ 3

G ➝ H ➝ I ➝ 4

J ➝ K ➝ L ➝ 5

M ➝ N ➝ O ➝ 6

P ➝ Q ➝ R ➝ S ➝ 7

T ➝ U ➝ V ➝ 8

W ➝ X ➝ Y ➝ Z ➝ 9

+ ➝ - ➝ , ➝ . ➝ ‘ ➝ / ➝

➝ # ➝ & ➝ 0

Getting started

2.4

03-Getting Started

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Page 6

Entering numbers
You can enter the number of the remote fax machine manually by using
the number keypad. The number you pressed appears on the display.
TEL:95551212_
When the display asks you to enter a number, you can also use a onetouch dial button (including group dial) or a 2-digit speed dial number.

Editing numbers or name
If you make a mistake while entering a number or name, move the cursor
under the wrong digit by using ➛ or ❿. Then press the correct number to
change, or press Search/Delete to delete the number.

Inserting pause
With some private telephone systems, you must dial an access code (9, for
example) and listen for a second dial tone before dialing an outside
number. In such cases, you must insert a pause in the number. Insert a
pause in a number when you are setting up a one-touch or a speed dial
number, or when you dial a number without lifting the handset.
To insert a pause, press Redial/Pause while entering the number.
When you dial a number, the dialing process pauses for a specified time
at the point where you pressed Redial/Pause.
If you require a longer pause time, press Redial/Pause twice.

2.5

Getting started

03-Getting Started

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Page 7

Setting up your fax number and name
Your fax number and name will be printed at the top of each page sent
from your machine.
1. Press Setup on the control panel. The display shows the first setup
menu; FAX NUMBER/NAME.

2. Press Start/Enter to access the Fax Number/Name menu. The display
shows ‘FAX NUMBER’.

3. Press Start/Enter. The displays asks you to enter the telephone
number.
If there is a number or name already set, the number or name appears.

4. Enter the telephone number which your machine is connected to. You
can include + and - symbol in the phone number by pressing and #
button respectively.
If you make a mistake, press ➛ or ❿ to move the cursor under the
wrong digit, then enter the correct number to change or press
Search/Delete to delete the number.

5. Press Start/Enter when the number on the display is correct.
The display asks you to enter your name.

6. Enter your name using number keypad.
You can enter alphanumeric characters using the number keypad, and
include special symbols by pressing 0 repeatedly.
For details on how to use the number keypad to enter alphanumeric
characters, see page 2.3.
If you want to enter the same letter or number in succession (e.g. SS,
AA, 777), enter one digit, then move the cursor by pressing the ❿!button, and enter the next digit.
If you want to insert a space in the name, you can also use the ❿ button to move the cursor to skip the position.

7. Press Start/Enter when the name on the display is correct.

Getting started

2.6

03-Getting Started

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Page 8

Setting the time and date
The current time and date are shown on the display when the machine is
on and ready for use (standby mode). The time and date are printed on
all faxes you send.
Note: If power to the machine is cut off for over 30 minutes, when power
is restored, the machine prompts you to reset the time and date.
1. Press Setup. The display shows the first setup menu; FAX
NUMBER/NAME.
2. Press ➛!or ❿ until ‘TIME/DATE SETUP’ appears, then press
Start/Enter. The display asks you to choose a date format.
3. Press Start/Enter.
4. Press ➛!or ❿ until you find the desired date format, then press
Start/Enter.
If you select USA, the time and date appears in the order of month,
day, then year. The EUROPE format will be displayed in the order of
day, month, then year.
The display shows the currently set time and date using the selected
date format.
06-25-1999 12:30

(‘USA’ type)

5. Enter the correct time and date using the number keypad.
Day
Month
Year
Hour
Minute

= 01~31
= 01~12
= four digits
= 00~23
= 00~59

You can also use ➛ or ❿ to move the cursor under the digit you want
to correct, then enter a new number.
6. Press Start/Enter when the time and date on the display is correct.
If you enter an invalid number, the machine beeps and does not proceed to the next step. If this happens, just reenter the correct number.
The display shows the time and date you have set, then returns to
standby mode.
JUN-25 12:30 FAX

2.7

Getting started

03-Getting Started

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Page 9

Adjusting volume
Ringer volume
1. Press ➛!or ❿ in standby mode.
The display shows the current ringer volume setting.
2. Press ➛!or ❿!until you find the desired loudness. Four levels are
available; 0~3.
You will hear the selected volume and the display will show the level.
Setting ‘0’ turns the ringer off. The machine will work normally even if
the ringer is set to off.
3. The change stores into memory and the machine returns to standby
mode.

Speaker volume
1. Press OHD/V.Req to adjust the speaker volume. If you cannot hear dial
tone, check the phone line connection.
2. Press ➛!or ❿ repeatedly until you find the desired loudness.
The display shows the current volume level.
3. The change stores into memory and the machine returns to standby
mode.

Alarm volume/Key volume
If you set the alarm volume menu ON, alarm tone sounds when an error
occurs. If you set the key volume menu ON, key tone sounds each time
any key is pressed.
1. Press Setup and ➛ or ❿ until ‘VOLUME SETUP’ appears, then press
Start/Enter. The display shows ‘ALARM VOLUME’.
2. Press Start/Enter to access the Alarm Volume menu. To access the Key
Volume menu, press ➛ or ❿ until ‘KEY VOLUME’ appears, then
press Start/Enter.
3. Press ➛!or ❿ to turn the sound ON or OFF, then press Start/Enter.
4. To return to standby mode, press Stop.
KEY volume ON

DIAL volume

KEY volume

KEY volume OFF

1)*Auto dial : OFF
2) Manual dial : ON

OFF

*Auto dial : Broadcasting, Delay TX, Priority TX, Onetouch/Speed dial TX
Getting started

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Page 2

Basic
operation

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Page 3

Sending a fax
Preparing documents for faxing or copying
You can use the machine to fax or copy documents that are printed on
standard letter or A4 size paper. Follow these guidelines to prepare your
documents.
• Do not attempt to feed the following types of documents into the
machine: - wrinkled, curled, or folded paper
- chemically processed paper (pressure-sensitive paper,
carbon-coated paper, etc.)
- coated paper (glossy, etc.)
- too thin (onion skin, airmail paper, etc.)
- too thick paper
- too small or short paper (such as a label, voucher, etc.)
- the paper which is made of cloth or metal
Instead, make copies using a standard copy machine and insert the
copies into the document tray.
• Remove all staples, paper clips and the like before feeding the document.
• Make sure any glue, ink or correction fluid on the paper is completely
dry before feeding the document.
• Do not feed documents with pages that are different sizes or of different
thicknesses.
ACCEPTABLE DOCUMENTS (for ADF1)
Document size

Max
Min

Effective scanning width

Single sheet

2 or more sheets

8.5 in. (W) x 14 in. (L)
(216 mm x 356 mm)

8.5 in. (W) x 11.7 in. (L)
(216 mm x 297 mm)

5.8 in. (W) x 5.0 in. (L)
(148 mm x 128 mm)
8.26 in. (210 mm)

Number of sheets which can
be loaded at a time
Thickness of document
Print quality
1

Up to 20
0.07 mm ~ 0. 15 mm

0.075 mm ~ 0. 12 mm

Uncoated on both sides

ADF stands for Automatic Document Feeder. It allows you to stack original documents,
which will be faxed or copied one by one.

Basic operation

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Page 4

Setting document resolution and contrast
We recommend sending documents printed using a typewriter, felt tip pen,
black ink or laserwriter. The paper should be white or very light, and of
normal weight – not cardboard. Blue lines on a ruled pad do not fax well.
When you send normal documents, you need not adjust the resolution and
the contrast.
If you send documents with unusual contrast characteristics, including
photographs, you can adjust the resolution and contrast to send a highquality transmission of the documents.

Resolution
Press the Resolution button to increase sharpness and clarity. By pressing
the Resolution button repeatedly after loading a document, you can
choose between STANDARD, FINE or SUPER FINE mode.
STANDARD works well for documents with normal sized characters.
FINE is good for documents containing small characters or thin lines, or
print from a dot-matrix printer.
SUPER FINE works well for documents containing extremely fine details.
SUPER FINE works only if the remote machine also has the SUPER FINE
features.

Contrast
Press the Rcv.Mode/Contrast button to compensate for the brightness or
darkness of your outgoing document. By pressing the Rcv.Mode/Contrast
button repeatedly after loading a document, you can choose between
NORMAL, DARKEN, LIGHTEN or PHOTO.
NORMAL works well for normal documents.
DARKEN works well for light print or faint pencil markings. The light
image and text on the document will be darker on the printed page.
LIGHTEN works well for dark print. The dark image and text on the document will be lighter on the printed page.
PHOTO is used when faxing photographs or other documents containing
color or shades of gray. Although your machine will not transmit color, it
will print and send up to 64 shades of gray. When you choose this mode,
you should set the resolution to FINE.

3.2

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Page 5

Loading document
1. Turn the page face down.

2. Adjust the document guides to match the width of the document.

3. Slide the sheet down into the document feeder until it is gripped by
the machine.

Document guide

The automatic document feeder seizes and pulls in the page.
You can insert up to 20 sheets at a time. If you insert more than one
sheet, make sure the bottom sheet enters first. Stagger the leading edge
of the sheets slightly, and insert the sheets with a slight push to ensure
they feed smoothly.
To add pages while the fax is being sent, insert them into the loading
slot on top of the already loaded sheets.

4. If necessary, use the Resolution and Rcv.Mode/Contrast button to
change the resolution and the contrast (see page 3.2).

Basic operation

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Page 6

Sending a fax automatically
1. After loading a document, enter the number of the remote fax
machine using the number keypad.
One-touch or speed dialing is also available if you have already stored
the number into a one-touch or speed dial number. For information on
storing and using numbers in the memory, see page 3.14.
If you make a mistake while entering a number, move the cursor under
the wrong digit by using ➛ or ❿, and correct the number or press
Search/Delete to delete the number.
2. Press Start/Enter when the number appears correctly on the display.
The machine dials the number, then begins to transmit.

Sending a fax after talking
1. After loading a document, pick up the handset and call the remote
machine.
2. Press Start/Enter after you finish talking. The machine begins to
transmit.
3. Replace the handset.

Canceling transmission
Press Stop any time during transmission. The machine continues to send
the fax and the display shows a message warning you that the machine is
in use. Press Stop again.

Confirming transmission
When the last page of your document has been sent successfully, the
machine beeps and returns to standby mode.
If something went wrong during your fax transmission, an error message
appears on the display. For a listing of error messages and their meanings, see page 6.5.
If you receive an error message, press Stop to clear the message and try
to send the document again.
You can set your machine to print out a confirmation report automatically
each time sending is completed. For more information, see `SENDING
CONFIRM’ on page 5.3.

3.4

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Page 7

Automatic redial
When you send a fax, if the number you have dialled is busy or there is
no answer, the machine will automatically redial the number every three
minutes up to a maximum of two times.
The display shows ‘RETRY REDIAL?’. To redial the number without
waiting, press Start/Enter. To cancel the automatic redial, press Stop.

Voice request
If you are sending or receiving a document and need to speak to the other
person during the same phone call, use voice request to alert the person
at the remote site. You can also respond to a voice request made by the
person at the remote end.

Sending a voice request
1. Press OHD/V.Req while a document is being sent or received. Voice
request signal is stored and then sent to the remote fax machine after
the document has been sent or received.
2. When the phone rings, pick up the handset and answer it.
You can cancel a voice request by pressing OHD/V.Req again while
you are sending or receiving a document.

Answering a voice request
When the phone rings after sending or receiving a fax, pick up the
handset and answer it.
If you do not answer the voice request, the machine prints out the
number that made the voice request, as well as the time and date that the
request was made.

Basic operation

3.5

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Page 8

Receiving a fax

Receiving a fax
Receiving modes
Your machine has four receiving modes:
• In FAX mode, the machine answers an incoming call and immediately
goes into receive mode, waiting for a fax to be sent.
• In AUTO mode, the machine answers an incoming call expecting to
receive a fax. If the machine does not sense a fax signal, it will
continue to sound the ringing tone to tell you it is a phone call. If you
do not lift the handset during the ringing, the machine will switch to
automatic fax receiving mode.
• In ANS/FAX mode, the answering machine answers an incoming call,
and the caller can leave a message on the answering machine. If the
fax machine senses a fax tone on the line, the call automatically
switches over to the fax machine. To use the ANS/FAX mode, you
have to attach an answering machine to the extension telephone jack
on your fax machine (see page 1.7).
• In TEL mode, the automatic fax reception is turned off. You can receive
a fax only by picking up the handset and pressing Start/Enter.
The current receiving mode is displayed when the machine is in standby
mode.
JUN-25 15:30 FAX

Receiving mode

If you seldom use the fax line for voice conversations, set the fax machine
to receive a fax automatically by selecting FAX mode.

3.6

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Page 9

Distinctive ring pattern detection (DRPD)
You can receive a call using distinctive ring pattern detection (DRPD)
feature. “Distinctive ring” is a telephone company service which enables
a user to use a single telephone line to answer several different telephone
numbers. For details on this feature, see page 5.6.

Receiving automatically in FAX mode
1. Press Rcv.Mode/Contrast until the display shows ‘FAX MODE’.
2. When you get a call, the machine answers the call on a specified
number of rings and receives a fax automatically. You can change the
number of rings. See ‘RINGS TO ANSWER’ on page 5.4.
To adjust the ringer volume, see ‘Adjusting volume’ on page 2.8.

Receiving manually in TEL mode
You can answer calls using the handset, and start the machine to receive
a fax.
1. Press Rcv.Mode/Contrast until the display shows ‘TEL MODE’.
2. When the telephone rings, pick up the handset and answer it.
3. If you hear a fax tone, or if the person on the other end asks you to
receive a document, press Start/Enter.
4. Replace the handset. The machine begins receiving and returns to
standby mode when the reception is complete.

Basic operation

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Page 10

Receiving in AUTO mode
1. Press Rcv.Mode/Contrast until the display shows ‘AUTO MODE’.
2. When you get a call, the machine answers it.
If a fax is being sent, the machine goes into receiving mode.
If the machine does not detect a fax signal, it will continue ringing to
tell you it is a phone call. You should pick up the handset to answer the
call, or it will switch to automatic receiving mode.

Receiving automatically in ANS/FAX mode
To use this mode, you must attach an answering machine to the extension
telephone jack on the back of your machine (see page 1.7).
1. Press Rcv.Mode/Contrast until the display shows ‘ANS/FAX MODE’.
2. When you get a call, the answering machine answers it. If the caller
leaves a message, the answering machine stores the message normally.
If your machine hears a fax tone on the line, the fax receive mode is
activated.
Notes:
• If you have set your machine to ANS/FAX mode and your answering machine is
switched off, or no answering machine is connected to your machine, the fax
machine will automatically go into FAX mode after several rings.
• If your answering machine has a ‘user-selectable ring counter’, set the machine
to answer incoming calls within 1 ring.
• If you are in TEL mode (manual reception) when the answering machine is
connected to your machine, you must switch off the answering machine, or the
outgoing message from the answering machine will interrupt your phone
conversation.

3.8

Basic Operation

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Page 11

Receiving manually using an extension
telephone
This features works best when you are using an extension telephone
connected to the extension telephone line jack on the machine. You can
receive a fax from someone you are talking to on the extension telephone
without having to go to the fax machine.
1. When you receive a call on the extension phone and hear fax tones,
press the keys “ 9 ” (star nine star) on the extension telephone.
The machine receives the document.
Press the buttons slowly in sequence. If you still hear the fax tone from
the remote machine, try pressing “ 9 ” once again.
“ 9 ” is the remote receive start code preset at the factory. The first
and the last asterisks are fixed, but you can change the middle number
to whatever you choose.
For more information, see ‘RCV. START CODE’ on page 5.5.

2. When you have finished speaking and receiving documents, replace
the handset of the extension telephone.

Basic operation

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Page 12

Making a copy

Copying overview
The resolution is automatically set to SUPER FINE while the copy feature
is in use. However, the contrast can be changed to produce optimal copy
quality for a particular document containing faint markings, dark image,
photographs or other halftone images.
When you make a copy, your machine provides several option features
you can choose as follows:
-Multiple copies : 1 to 99 copies of the document can be made.
-Zoom rate : You can reduce or expand the image size by 1% increments
from 50% to 130%.
-Collation : When this menu is set to ON, the machine sorts the print
jobs. All pages of the document are printed in reverse order before the
next copy is printed. For example, if you copy a three-page job to print 2
copies, the machine prints page 3, page 2, page 1, page 3, page 2, page 1.

Making a simple copy
To make a direct single copy without setting any options, take the following steps:
1. Load a document with the print side facing down. If necessary, press
Rcv.Mode/Contrast button to adjust the contrast. For details on the
contrast, see page 3.2.
2. Press Copy twice. The machine starts copying.

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Page 13

Advanced copy features
You can adjust the copy quantity, size and collation. Take the following
steps:
1. Load a document with the print side facing down. If necessary, adjust
Rcv.Mode/Contrast button to change the contrast. For details on the
contrast, see page 3.2.

2. Press Copy. The display asks you to enter the number of copies (1 to 99).

3. If you need two or more copies, enter the desired number using the
number keypad, then press Start/Enter. You can also press
Start/Enter without setting the number of copies. The display shows
the next option; zoom rate.

4. If you want to reduce or expand the image size, enter the number of
the desired zoom rate, then press Start/Enter.
The display asks you to turn the copy collation on or off. Setting ‘ON’
will sort the print job.

5. Press ➛ or ❿ to choose ON or OFF.
ON (Sort)

OFF (Group)
1

1
1

2
2

2
1

6. Press Copy or Start/Enter to begin the copy operation.

Note: When you set the copy options, pressing Copy anytime begins the copy
operation immediately without displaying the remaining options.

Basic operation 3.11

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Page 14

Other functions

Redial
To redial the number last called
Press Redial/Pause. If a document is loaded in the document feeder, the
machine automatically begins to send.

To search through redial memory
1. Press and hold Redial/Pause for 2 seconds.
The redial memory in your machine retains the last 2 numbers called. If
you have dialled the same number multiple times, the machine does
not count the duplicates.

2. Press ➛!or ❿ to search through the memory until you find the number you want.

3. When the number you want appears on the display, press Start/Enter
to dial. If a document is loaded in the document feeder, the machine
automatically begins to send.

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Page 15

Sending a recall
Some special phone services require a switch-hook signal for proper
operation. For example, if you have call-waiting, you can put a call on
hold and take a second call on the same line by pressing the Flash/Status
button.

1. When you are on the telephone and hear the call waiting signal,
press Flash/Status once. The first caller is on hold and you are
speaking to the second caller.

2. Press Flash/Status again to talk to the first caller again.
Note: If you do not have a special service that uses the switch-hook signal, do not
press Flash/Status during a call. If you do, you could disconnect the
line.

Monitoring a dual job status
Your machine can perform more than one of many functions simultaneously. For example, you can :
• Receive a fax into the memory while making a copy.
• Store a fax document for later transmission while printing an incoming
fax.
When the machine performs dual tasks, press Flash/Status to see the
current status on the display of the other operation. Each time you press
Flash/Status, the current status of the two operations displays
alternatively.

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Page 16

Automatic dialing

One-touch dialing
One-touch dialing lets you use any one of the 10 one-touch buttons to
automatically dial a number.

Storing a number for one-touch dialing
1. Press and hold one of ten one-touch buttons for 2 seconds that you
want to assign. The display shows `Txx:’, where `xx’ represents the
selected one-touch button number.
Txx:_
2. Enter the number you want to store by using the number keypad,
then press Start/Enter.
To insert a pause between numbers, press Redial/Pause; a ‘P’ appears
on the display.
If you make a mistake while entering a number, use ➛ or ❿ to move
the cursor under the wrong digit, then enter the correct digit, or press
Search/Delete.
If the number is already assigned to another one-touch button, the
display alerts you with the registered one-touch button, and asks you
to continue storing another one-touch dial number.

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Page 17

3. The display asks you to enter a name. Enter the desired name. For
information on how to enter names, see page 2.3.
Or
If you do not want to assign a name, skip this step.
If you assign a name to the number, the name appears on the display
when you press the one-touch button.

4. Press Start/Enter when the name appears correctly or without entering a name.

5. To set another one-touch number, press the desired one-touch button
and repeat steps 2 through 4.
Or
To return to standby mode, press Stop.

Editing a number for one-touch dialing
If you press and hold the one-touch button where the phone number is
already registered, the display shows the number.
TEL:025413000
Press ➛!or ❿ to move the cursor to the desired number and edit the
number. When you complete editing, press Start/Enter.

Note: When you press the one-touch button stored for group dial, the display
briefly shows ‘G-REGISTERED’ to indicate that the button is used for
group dial, then you can edit the number.

Sending a fax using a one-touch number
1. Load a document you want to send by fax.

2. Press the one-touch button (1 through 10) where you stored a number.
The number will be automatically dialled, then the document begins to
transmit when the remote fax machine answers the phone.

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Page 18

Speed dialing
You can store up to 80 numbers in 2-digit speed dial locations (01-80).

Storing a number for speed dialing
1. Press and hold Speed for 2 seconds.
LOC. [01-80]❿##
2. Enter a 2-digit location number (01 through 80) where you want to
store a number, then press Start/Enter.
If a number has already been stored in the location you chose,
the display shows the number.

3. Enter the number you want to store, then press Start/Enter.
Sxx:025413000

where xx represents the speed location
you have selected at step 2.

If the number you entered has already been assigned to another speed
location, the display alerts you with the registered speed location.

4. To assign a name to the number, enter the desired name. For information on how to enter names, see page 2.3.
Or
If you do not want to assign a name, skip this step.

5. Press Start/Enter when the name appears correctly or simply without
entering a name.

6. To store more telephone numbers, repeat steps 2 through 5.
Or
To return to standby mode, press Stop.

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Page 19

Editing a number for speed dialing
1. Press and hold Speed for 2 seconds.

2. Enter the 2-digit location number where the phone number you want
to edit has been stored, then press Start/Enter. The display shows the
number.
TEL:025413000

3. Press ➛!or ❿ to move the cursor to the desired number and edit the
number. When you complete editing, press Start/Enter.

Note: When you press the speed dial number stored for group dial, the display
briefly shows ‘G-REGISTERED’ to indicate that the number is used for
group dial, then you can edit the number.

Sending a fax using a speed number
1. Load a document that you want to send by fax.

2. Press Speed, then enter a 2-digit speed dial location number.

3. Press Start/Enter to dial the number. The number will be automatically dialled, then the document will begin to be transmitted when the
remote fax machine answers the phone.

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Page 20

Searching for a number in the memory
There are two ways to search for a number in the memory. You can either
scan from A to Z sequentially, or you can search using the first letter of
the name associated with the number.

Searching sequentially through the memory
1. Press Search/Delete, then press ❿ to move downward through the
memory until you find the number you want. To move upward,
press ➛ .
Pressing ❿ allows you to search downward through the entire memory
in alphabetical order (from A to Z), and ➛ allows you to search
upward in reverse alphabetical order (from Z to A).
Each time you press ➛ or ❿, the display shows the next number stored
in the memory.
While searching through the machine’s memory, you will see that each
entry is preceded by one of three letters: ‘T’ for one-touch dial, ‘S’ for
speed, or ‘G’ for group dial number. These letters tell you how the
number is stored.
2. When the number you want appears on the display, press Start/Enter
to dial.
If a document is loaded, the document begins to be transmitted when
the remote fax machine answers the phone.

Searching with a particular first letter
1. Press Search/Delete, then press the button labelled with the letter
you want to search for. A name beginning with the letter appears on
the display.
For example, if you want to find the name ‘MOBILE,’ press the ‘6’
button, which is labelled with ‘MNO.’

2. Press ❿ to display the next name in the list, or ➛ to display the
previous name.

3. When the name and number you want appear, press Start/Enter to
dial.

3.18

Basic operation

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Page 2

Advanced
fax

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Page 3

Broadcasting
Use this feature to send your documents to multiple locations. After sending, the documents are automatically erased from the memory.
1. Load the document face down. If necessary, adjust Resolution, or
Contrast. For details, see page 3.2.
2. Press Advanced FAX on the control panel.
The display shows the first menu; BROADCASTING.
3. Press Start/Enter to access the broadcasting menu.
4. Enter the number of the remote machine using the number keypad.
To enter the number, you can also press a one-touch button including
group dial button. Otherwise, press Speed, enter a 2-digit speed dial
number, then press Start/Enter. The stored number appears on the display.
5. Press Start/Enter to confirm the number. The display asks you to
enter another fax number to send the document to another location.
6. Enter another fax number using the number keypad, one-touch dial,
or 2-digit speed dial number. Note that you cannot use group dial
numbers for another fax number.
The number appears on the display. Press Start/Enter to confirm the
number.
Or
To send to one location or when you complete the last fax number
setting, press Start/Enter.
7. The document will be scanned into the memory before transmission.
The display shows the memory capacity and the number of pages
being stored in the memory, then the machine begins sending the document in order of the numbers you entered.

Advanced fax

4.1

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Page 4

Note: If ‘MEMORY FULL’ occurs while scanning into the memory, the display
will show:
JOB ❿CANCEL ❿DONE
Press ➛ or ❿ to select the option you want. If you select CANCEL,
broadcasting is cancelled. If you select DONE, your machine performs
broadcasting only with the pages already scanned.
If an error occurs while sending to a specific number, the machine transmits the document to all the other numbers, then retries the number that
previously recorded an error. After completing transmission, your machine
prints the multi-communication report.

Delayed fax
You can set your machine to send a fax at a later time when you will not
be present.
1. Load the document face down. If necessary, adjust Resolution, or
Contrast. For details, see page 3.2.
2. Press Advanced FAX on the control panel.
The display shows the first menu; BROADCASTING.

3. Press ➛ or ❿ until ‘DELAYED FAX’ appears, then press Start/Enter.
4. Enter the number of the remote machine, then press Start/Enter.
To enter the number, you can also press a one-touch button including
Group dial button. Otherwise, press Speed, enter a 2-digit speed dial
number, then press Start/Enter. The stored number appears on the
display.

5. Press Start/Enter to confirm the number. The display asks you to
enter another fax number to send the document to another location.

4.2

Advanced fax

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Page 5

6. If you want to send to more than one location, enter another fax
number using the number keypad, one-touch dial, or 2-digit speed
dial number. Note that you cannot use group dial numbers for another
fax number.
The number appears on the display. Press Start/Enter to confirm the
number.
Or
To send to one location or when you complete the last fax number
setting, press Start/Enter.

7. The display asks you to enter a name. If you want to assign a name to
the transmission, enter the name. If not, skip over this step.
For details on how to enter the name using the number keypad, see
page 2.3.

8. Press Start/Enter. The display shows the current time and asks you to
enter the time when the fax is to be sent.
TIME(13:30)=13:30
9. Enter the time by using the number keypad, then press Start/Enter.
Enter the time in 24-hour format. For example, enter 2230 for 10:30 P.M.
If you set a time earlier than the current time, the document will be
sent at that time on the following day.

10. The document will be scanned into the memory before transmission.
The display shows the memory capacity and the number of pages
being stored in the memory.

11. The machine returns to standby mode and the display alternates
between messages to remind you that you are in standby mode and
that delayed transmission is set.

Note: If you want to cancel the delayed fax, see ‘Canceling a scheduled
operation’ on page 4.7.

Advanced fax

4.3

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Page 6

Priority fax
When the priority fax is enabled, a high priority document can be transmitted ahead of reserved operations. The document is scanned into the
memory, then transmitted when the current operation is concluded. In
addition, a priority transmission will interrupt a broadcast operation
between stations (i.e., when transmission to station A ends, before transmission to station B begins) or between redial attempts.

1. Load the document face down. If necessary, adjust Resolution, or
Contrast. For details, see page 3.2.
2. Press Advanced FAX on the control panel.
The display shows the first menu; BROADCASTING.
3. Press ➛ or ❿ until ‘PRIORITY FAX’ appears, then press Start/Enter.
4. Enter the number of the remote machine, then press Start/Enter.
To enter the number you can also press a one-touch button including
group dial button. Otherwise, press Speed, enter a 2-digit speed dial
number, then press Start/Enter. The stored number appears on the
display.
5. Press Start/Enter to confirm the number. The display asks you to
enter a name.
6. If you want to assign a name to the transmission, enter the name. If
not, skip over this step.
For details on how to enter a name using the number keypad,
see page 2.3.
7. Press Start/Enter. The document will be scanned into the memory
before transmission. The display shows the memory capacity and the
number of pages being stored in the memory.
8. The machine shows the number being dialled, then begins sending the
document.

4.4

Advanced fax

05-Advanced

2000/04/03 3:11 PM

Page 7

Polling
What is polling?
Polling is used when one fax machine requests another to send a document. This is useful when the person with the original document to be sent
is not in the office. The person who wants to receive the document calls the
machine holding the original and requests that the document be sent. In
other words, it “polls” the machine holding the original.

Send polling
You can programme your fax machine to send documents in your
absence when polled by a remote fax machine. It is possible to use a poll
code to prevent unauthorized polling of your fax machine. When you
secure your machine in this manner, only those who know the poll code
can poll your machine.
1. Load the document face down. If necessary, use Resolution, or
Contrast. For details, see page 3.2.
2. Press Advanced FAX on the control panel.
The display shows the first menu; BROADCASTING.
3. Press ➛ or ❿ until ‘SEND POLLING’ appears, and press Start/Enter.
4. The display asks you to enter a 4-digit poll code. The poll code is preset
to 0000 at the factory, which represents no poll code.
POLLCODE [0000]
5. If you want to use a poll code, enter the 4-digit code (except for 0000),
then press Start/Enter. Or
If you do not want to secure the transmission with a poll code, press
Start/Enter when the display shows 0000 for the poll code, or press
0000.
6. The display asks you to store the document in the machine’s bulletin
memory.
If you store the document in the bulletin board memory, more than one
remote station can poll that document from your machine. If not, the
document will be automatically erased after being polled by a remote
machine.
Press ➛ or ❿ to select YES or NO.

Advanced fax

4.5

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Page 8

7. The machine stores the document in the memory. The display counts
the number of pages being stored in the memory and the memory
capacity remaining.
The machine returns to standby mode and the display shows a
reminder that a send polling is set. The machine automatically
switches to FAX mode (automatic receiving) when set to be polled.

Receive polling
You can set your machine to automatically receive documents from
one or more unattended remote fax machines. This feature permits
unattended polling in the evening hours when telephone rates are lower.

Note: The remote machine must be ready for polling.
1. Call the remote fax machine.

2. When you hear the fax tone, press Advanced FAX. The display shows
‘RECEIVE POLLING?’.

3. Press Start/Enter. The display asks you to enter a 4-digit code. Poll
code ‘0000’ represents no code.
POLLCODE [0000]

4. If the remote machine is secured with a poll code, you must enter
the correct code, and press Start/Enter.
Or
If the remote machine is not secured with a poll code, press
Start/Enter to accept [0000] which represents no code.

5. The machine begins to receive polling.

Note:
• If you want to cancel the operation, press Stop at any time.
• Not all fax machines have polling capability, and polling incompatibility
sometimes occurs between fax machines from different manufacturers.

4.6

Advanced fax

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Page 9

Adding documents to a scheduled operation
You can add documents to the delayed transmission previously reserved
in your machine’s memory.
1. Load the document face down. If necessary, adjust Resolution, or
Contrast. For details, see page 3.2.
2. Press Advanced FAX on the control panel.
The display shows the first menu; BROADCASTING.
3. Press ➛ or ❿ until ‘ADD SCHEDULE’ appears, then press
Start/Enter. The display shows the operation, time and number
currently reserved in the memory.
4. Press ➛ or ❿ repeatedly until you find the operation to which you
want to add documents, then press Start/Enter.
The machine automatically stores the documents in the memory, and
the display shows the memory capacity and the number of pages.
5. After storing, the machine displays the number of total pages, then
returns to Standby mode.

Canceling a scheduled operation
1. Press Advanced FAX on the control panel.
The display shows the first menu; BROADCASTING.
2. Press ➛ or ❿ until you find ‘CANCEL SCHEDULE’, then
press Start/Enter.
3. Press ➛ or ❿ repeatedly until you find the operation you want to
cancel, then press Start/Enter. The display asks you to confirm your
selection.
4. Press Start/Enter to cancel the operation.

Advanced fax

4.7

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Page 2

Additional
features

06-Additional

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Page 3

Printing reports
Your machine can print reports containing useful information – Schedule
Job, System Data, etc. The following reports are available:
Help List
This list shows the machine’s basic functions and commands to use as a
quick reference guide.
Sent Journal
This report shows information concerning transmission activities recently
made.
Received Journal
This report shows information concerning reception activities recently
made.
Phonebook List
This list shows all of the numbers currently stored in the machine’s
memory as one-touch dial numbers, speed dial numbers, and group dial
numbers.
Sending Confirmation
This report shows the fax number, the number of pages, elapsed time of
the operation, the communication mode, and the communication results.
You can set up your machine to print the message confirmation report in
one of the following ways (see page 5.3):
• Automatically after each transmission (ON)
• Automatically only if an error occurs during transmission (ERR)
• No report printed at all (OFF). You can print this report manually at
any time you want.
Schedule Information
This list shows the document currently stored for delayed transmission,
priority transmission, broadcasting, and send polling. The list shows the
starting time, type of operation, etc.
System Data List
This list shows the status of the user-selectable options. After you change
any setting, print this list to confirm your changes.
Multi-Communication Report
This report is printed automatically after sending documents to or receiving documents from more than one location.
Call Back Message
This report is printed automatically when you do not respond to a remote
operator’s voice request.
Power Failure Report
This report is printed automatically when power is restored after a power
failure. This report shows data (if any) erased by the power failure.

Additional features

5.1

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Page 4

Note: The list you have set to print out automatically will not print out when
there is no paper loaded or a paper jam has occurred.

To print list
1. Press Report/Help on the control panel. The display shows the first
menu; HELP.

2. Press ➛ or ❿ until you find the list you want to print, then press
Start/Enter. The selected list will be printed out.

System setup
Your machine has various user-selectable system options. These options
are preset at the factory, but you may need to change them. To find out
how the options are currently set, print the system data list. For more
information on printing the list, see above.

Setting an option
1. Press Setup on the control panel. The display shows the first menu:
FAX NUMBER/NAME.
2. Press ➛ or ❿ until ‘SYSTEM SETUP ’appears, then press
Start/Enter. The display shows the first option menu; LANGUAGE.
3. Scroll through the options by pressing ➛ or ❿!repeatedly.
4. When the option you want appears on the display, press
Start/Enter.
5. Choose the desired status by pressing ➛ or ❿ repeatedly, or enter
the desired value using the number keypad.
6. When the desired status appears, press Start/Enter.
7. You can exit from setup mode at any time by pressing Stop. When
you press Stop, the machine stores the options you have already
changed and returns to standby mode.

5.2

Additional features

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Page 5

Selectable options
These instructions assume that you have followed the steps on page 5.2
under ‘Setting an option’ and the machine is prompting you to change one
of the options listed here.
• LANGUAGE — You can select the display language from English,
German, French, Italian, Spanish, Portuguese and Dutch.
• SEND FROM MEMORY — This feature enables all transmission
documents to be automatically scanned into the memory before
transmission.
Select ON to turn this feature on.
Select OFF to turn this feature off.
• SENDING CONFIRM — A confirmation report shows whether the
transmission was successful or not, how many pages were sent, etc.
Select ON to print a confirmation report automatically each time you
send a fax.
Select OFF to turn this feature off.
Select ERROR to print only when an error occurs and the transmission
was not successful.
• FAX PAPER SIZE — Select the paper size you will use for the recording
paper. LETTER, A4 and LEGAL size are available.
• TONER SAVE MODE — You can preserve the toner supply with this
mode.
Select ON to turn this feature on. The machine prints documents using
less toner. The print quality may be reduced.
Select OFF to turn this feature off.
• POWER SAVE MODE — The power saving menu item lets you reduce
power usage when the printer is idle.
Select the desired time to turn this feature on. The time you choose
determines the length of time the printer waits after a job is printed
before it switches to a reduced power state.
Select OFF to turn this feature off. It keeps the printer ready to print
with minimum warm-up time.

Additional features

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Page 6

• AUTO REDUCTION — When receiving a document as long as or
longer than the paper loaded in your machine, the machine can reduce
the data in the document to fit into your recording paper size.
Turn on this feature if you want to reduce an incoming page that may
otherwise need to be divided into two pages with only a few centimeters on the second page. If the fax machine cannot reduce the data to fit
onto one page with this feature enabled, the data will be divided and
printed in actual size on two or more sheets if needed.
Select ON to turn this feature on. Note that this feature does not apply
to the copy mode.
Select OFF to turn this feature off. The overflow data will be printed
out on a second page.
• DISCARD SIZE — When receiving or copying a document as long as
or longer than the paper installed in your machine, you can set the
machine to discard any excess image at the bottom of the page to fit
onto the recording paper size.
Enter the desired discard size from 0 through 30 mm using the number
keypad, and press Start/Enter.
If the received page is outside the margin you have set, it will be
printed on two sheets of paper at the actual size.
If the data is within the margin, and the auto reduction feature is
turned on, it will be reduced to fit onto the appropriate size paper
(Discard does not take place). If the auto reduction feature is turned
OFF or fails, the data within the margin will be discarded.
• RINGS TO ANSWER —You can select the number of times your
machine rings before answering an incoming call. If you are using your
machine as both a telephone and a fax machine, we suggest you set the
ring count to at least 4 to give you time to answer.
• STAMP RCV. NAME—This feature allows the machine to automatically print the page number, and the date and time of the reception at the
bottom of each page of a received document.
Select ON to turn this feature on.
Select OFF to turn this feature off.

5.4

Additional features

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Page 7

• RCV. START CODE — The remote receive start code allows you to
initiate fax reception from an extension phone plugged into the EXT.
jack on the back of your machine. If you pick up the extension phone
and hear fax tones, enter the remote code and the machine will start
receiving. The password is preset to
9
at the factory.
Enter the desired code 0 to 9 on the number keypad.
• ECM MODE (Error Correction Mode) — This mode compensates for
poor line quality and ensures accurate, error-free transmission with any
other ECM-equipped facsimile machine. If the line quality is poor,
transmission time may be increased when the ECM is enabled.
Select ON to turn the error correction mode on.
Select OFF to turn the error correction mode off.
• CALLER ID — When you receive a call, you can see the number of the
person calling you if it is available from the network on which the call
was made. (This option may not work when connected to a PABX.)
Select ON to turn on caller ID display.
Select OFF to disable.
• JUNK FAX BARRIER — With this feature set to ON, the system will
only accept a fax sent from the remote station of which the fax number
is stored in memory as a one-touch or two-digit speed dial number.
This feature is useful for blocking any unwanted fax.
Select ON to turn this feature on. You can receive only from the
registered stations.
Select OFF to turn this feature off. Anybody can send you a fax.

Additional features

5.5

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Page 8

• Distinctive Ring Pattern Detection (DRPD)— “Distinctive ring” is a
telephone company service which enables a user to use a single telephone line to answer several different telephone numbers. The particular number someone uses to call you on is identified by different ringing patterns, which consist of various combinations of long and short
ringing sounds. This feature is often used by answering services who
answer telephones for many different clients and need to know which
number someone is calling in on to properly answer the phone.
Using the distinctive ring pattern detection feature, your fax machine
can “learn” the ring pattern you designate to be answered by the FAX
machine. Unless you change it, this ringing pattern will continue to be
recognised and answered as a FAX call, and all other ringing patterns
will be forwarded to the extension telephone or answering machine
plugged into the EXT. jack.
You can easily suspend or change distinctive ring pattern detection at
any time.
Before using the distinctive ring pattern detection option, distinctive
ring service must be installed on your telephone line by the telephone
company. To setup distinctive ring pattern detection, you will need
another telephone line at your location, or someone available to dial
your FAX number from outside.
Select ON to turn this feature on.
Select OFF to turn this feature off.
Select SET to setup or change the distinctive ring pattern detection.
The LCD displays [ WAITING RING ]. Call your fax number from
another telephone. It is not necessary to place the call from a fax
machine. When your machine begins to ring, do not answer the call.
The machine requires several rings to learn the pattern.
When the machine completes learning, the LCD displays ‘END DRPD
SETUP’.
With the distinctive ring pattern detection feature active, ‘distinctive
ring pattern detection’ appears in the display and the previously set
reception mode is ignored. If you turn off distinctive ring pattern
detection, the machine returns to any previously set reception mode.
Notes:
• Distinctive ring pattern detection must be set up again if you re-assign your
fax number, or connect the machine to another telephone line.
• After distinctive ring pattern detection has been set up, call your fax number
again to verify that the machine answers with a fax tone. Then have a call
placed to a different number assigned to that same line to be sure the call is
forwarded to the extension telephone or answering machine plugged into the
EXT. jack.

5.6

Additional features

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Page 9

Group dialing (for multi-address transmission)
Numerous one-touch and speed dial numbers can be registered as a
group. By using the group number, you can send a document to multiple
parties in a single operation. Your machine will dial the remote numbers
in stored sequence. If the number is busy, your machine will dial the next
stored number and after dialing all of the stored numbers, will automatically redial any number that was previously busy. Before you can use this
feature, you must coordinate and store the group numbers desired.

Storing one-touch or speed dial numbers for group dialing
1. Press Setup on the control panel.
The display shows the first menu; FAX NUMBER/NAME.
2. Press ➛ or ❿ until you find ‘GROUP DIAL SETUP’, then press
Start/Enter.
3. Press one of ten one-touch buttons (1 through 10) that you want to
use for group dial.
4. The display asks you to confirm that you use this button for group
dialing. Press Start/Enter.
Note: If a number has already been stored in the location you chose, the display shows ‘Txx USED!’. Then you are allowed to select ‘OTHER’ or
‘RENEW’ by pressing ➛ or ❿. Select ‘OTHER’ to start over with a
different location, or ‘RENEW’ to replace that number and continue.
5. The display asks you to press a one-touch button or to enter a 2-digit
speed dial number that you wish to include in the group.
6. Press a one-touch button where the fax number you wish to include
in the group is stored.
Or
Enter a 2-digit speed dial location where the fax number you wish to
include in the group is stored.
7. Press Start/Enter. Repeat step 6 to enter more destination numbers into
the selected group.
8. Press Start/Enter when you have entered all the desired destinations.
The display asks you to enter a name.
Additional features

5.7

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Page 10

9. To assign a name to the group, enter the desired name.
Or
If you do not want to assign a name, skip this procedure.
10. When you are finished, press Stop.
Note: You cannot include one group dial number in another group dial number.

Editing group dial numbers
You can edit one-touch or speed dial numbers stored for group dialing.
1. Press Setup on the control panel.
The display shows the first menu; FAX NUMBER/NAME.
2. Press ➛ or ❿ until you find ‘GROUP DIAL SETUP’, then press
Start/Enter.
3. Press the one-touch group dial button used for the group dial
number you want to edit.
4. Press ➛ or ❿ to select the option you want, then press Start/Enter.
Select ❿!MEMBER ADD to add a number, and enter as many numbers as needed. To stop entering numbers, press Stop. Note that you
cannot include one group number in another group dial number.
Select ❿!MEMBER DELETE to delete a number. When the number
that you want to delete is displayed, press Start/Enter.
5. When you are finished, press Stop.

Sending a fax using group dialing
(Multi-address transmission)
You can use group dialing for broadcasting or delayed fax.
Follow the procedure of the desired operation (Broadcasting - p. 4.1,
Delayed fax - p. 4.2 ). When you come to a step in which the display
requests you to enter the remote fax number, press the one-touch button
where you stored the group number. You can use only one group
number for one operation. Then continue the procedure to complete the
desired operation.
Your machine automatically scans the document loaded in the document
tray into the memory, and the machine will dial each of the numbers
included in the group.

5.8

Additional features

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Page 11

Clearing memory
You can selectively clear information stored in your machine’s memory.
1. Press Setup on the control panel. The display shows the first menu;
FAX NUMBER/NAME.

2. Press ➛ or ❿ until ‘MEMORY CLEAR’ appears, then press
Start/Enter. The display shows the items you can choose to clear.
• FAX NUMBER/NAME : your fax number and name are cleared from
the machine’s memory.
• DIAL/SCHEDULE : clears the one-touch, speed dial, or group dial
numbers stored in the memory. In addition, all
the schedule job operations you have reserved
are also cancelled.
• JOURNAL : clears all records of transmissions & receptions.
• DEFAULT SETUP : restores all the option settings to factory default.

3. Press ➛ or ❿ until you find the item you want to clear, then press
Start/Enter. The display asks you to confirm your selection.

4. Press Start/Enter to confirm. The selected memory is cleared, then the
display asks you to continue clearing the next item.

5. Repeat steps 3 and 4 to clear another item. To exit, press Stop.

Additional features

5.9

07-Troubleshooting

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Page 2

6
Troubleshooting

07-Troubleshooting

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Page 3

Troubleshooting

Clearing jams
Document jams while sending a fax
If a document jams while you are sending it, ‘DOCUMENT JAM’
appears on the display. Do not pull the document out of the slot. If
you do this, it could harm your machine.
1. Open the control panel using your hand.

0000000000
0000000000 000000
000000

000
000000
000000

2. Carefully remove the jammed document. Then close the control
panel firmly until it clicks into place.
0000000
000000 0000000

000000
000000

0000000000
0000000000 000000
000000

000

Troubleshooting

6.1

0000000
000000 0000000

07-Troubleshooting

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Page 4

Paper jams while the machine is printing
By carefully selecting the paper type and loading them properly, you
should be able to avoid most paper jams. If paper jams occur, an error
message appears on the display. Follow the steps below to clear the jam.
To avoid tearing the paper, pull the jammed paper out gently and slowly.

IF JAMMED IN THE PAPER FEED AREA
1. Remove the jammed paper as shown below.

2. After you have removed the jammed paper, load the paper with the
print side facing you.
Adjust the paper guides to match the width of the paper.

6.2

Troubleshooting

2000/04/03 3:03 PM

Page 5

IF JAMMED IN THE PRINTER OUTPUT AREA
1. If the paper jams as it exits to the paper exit tray and a long portion
of the paper is visible, pull the paper straight out.

If there is any resistance, and the paper does not move immediately when
you pull, stop pulling. Continue with the next step.

IF JAMMED INSIDE THE MACHINE
1. Pulling the cover release buttons toward you, open the cover.

00000
0000

00
0
0000

000000
000000
00000

2. Remove the toner cartridge.

000000000000000000

07-Troubleshooting

Troubleshooting

6.3

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Page 6

00000
0000

00
0
0000

000000
000000
00000

3. Gently pull the paper toward you.

000000000000000000

4. Check that there is no other paper in the printer.
5. Reinstall the cartridge, then close the cover.

Tips for avoiding paper jams
By carefully selecting print materials and loading them properly, you
should be able to avoid most paper jams. If jams do occur, follow the
steps outlined in “Clearing jams” starting on page 6.1. If jams occur
frequently, make sure that you are following these preventative tips:
• Follow the procedures in “Loading paper” on page 1.10 to load paper
properly. Make sure that the adjustable guides are positioned correctly.
• Do not overload the paper. Up to 150 sheets can be loaded at a time.
• Flex, fan, and straighten the paper before loading it.
• Do not load wrinkled, creased, damp, or highly curled paper.
• Do not mix paper sizes.
• Use only recommended print materials.
• Make sure that the recommended print side is facing up when loading
it in the feeder.
• Keep print materials stored in a suitable environment.

6.4

Troubleshooting

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Page 7

LCD error messages

Display

Meaning

DOCUMENT JAM

The loaded document has jammed
in the feeder.

Clear the document jam.

DOOR OPEN

The top cover is not securely
latched.

Press down on the cover until
it clicks in place.

FUSER ERROR

There is a problem in the fuser
unit.

Unplug the power code and plug
it back in. If the problem still persists, please call for service.

Recording paper has jammed
JAM/NO CARTRIDGE inside the unit, or the toner
cartridge is not installed.

LINE ERROR

LOAD DOCUMENT !

LSU ERROR

Your unit cannot connect with the
remote machine, or has lost contact because of a problem on the
phone line.
You have attempted to set up a
sending operation with no document loaded.
A problem has occurred in the
LSU (Laser Scanning Unit).

Solution

Clear the jam, or install the
cartridge.
Try again. If failure persists, wait
an hour or so for the line to clear,
then try again.
Or, turn the ECM mode on. See
‘System setup’ on page 5.5.

Load a document and try again.

Unplug the power cord and plug
it back in. If the problem still persists, please call for service.
Either delete unnecessary documents, or retransmit after more
memory becomes available, or
split the transmission into more
than one operation.

MEMORY FULL

The memory is full.

NO ANSWER

The remote machine has not
answered after all the redial
attempts.

Try again. Make sure the remote
machine is operational.

NO. NOT ASSIGNED

The one-touch or speed dial location you tried to use has no number assigned to it.

Dial the number manually with
the keypad, or assign a number.

NO PAPER

The recording paper has run out.

Load the recording paper.

OVER HEAT

The printer part in your unit
has overheated.

Please wait until it cools down.
If you cannot solve the problem,
please call for service.
Troubleshooting

6.5

07-Troubleshooting

2000/04/03 3:03 PM

Display

Page 8

Meaning

Solution

PAPER JAM 0

Recording paper has jammed in
the paper feeding area.

Press Stop and clear the jam.

PAPER JAM 2

Jammed paper still remains
inside the unit.

Clear the jam.

The remote fax machine you
want to poll is not ready to
respond to your poll.

The remote operator should know
in advance that you are polling
and have their fax unit loaded
with the original document.

POLLING ERROR

Or
When setting up to poll another
fax machine, you have used an
incorrect poll code.

Enter the correct poll code.

If documents have been stored in
the memory, a ‘Power Failure
Report’ will be printed automatically when the power is
restored.

POWER FAILURE

A power failure has occurred.

RECEIVE ERROR

A fax has not been received
successfully.

A problem with the facsmile
communications has occurred.
Ask the sender to try again.

RETRY REDIAL ?

The machine is waiting for a
specified time interval to redial
a previously busy station.

You can press Start/Enter to
immediately redial, or Stop to
cancel the redial operation.

SEND ERROR

Your fax has not gone through
successfully.

A problem with the facsimile
communications has occurred.
Try again.

TONER EMPTY

The toner cartridge has run out.
The machine stops.

Replace with a new toner
cartridge.

The toner is almost empty.

Take out the toner cartridge and
gently shake it. By doing this,
you can temporarily re-establish
printing operations.

The printer is warming up and
is off-line.

Wait until the printer is on-line.

TONER LOW

WARMING UP

6.6

Troubleshooting

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Page 9

Fixing problems
Your problem may be listed on page 6.5 in the ‘LCD error
messages’ section. Below are the other problems you can
solve by yourself. If not, call for service.

Symptom
The machine is not working,
there is no display and the
buttons are not working.

Cause and Solution
• Unplug the power cord and plug it in again.
• Check that your socket is active.

• Check that the phone line is connected properly.
No dial tone.

The numbers stored in the
memory do not dial correctly.

• Check that the phone socket in the wall by plugging in
another phone.
• Make sure that the numbers are stored in the memory
correctly.
• Print a phonebook list. See page 5.1.

The document does not feed
into the machine.

• Make sure that the document is not wrinkled and you
are putting it in correctly. Check the document is the
right size, not too thick or thin.
• Make sure that the cover is firmly closed.

You cannot receive faxes
automatically.

• The FAX or AUTO mode should be selected.
• Is there paper in the machine?
• Check if the display shows ‘MEMORY FULL.’

The machine cannot receive
faxes manually.
The machine will not send
anything.

• Did you hang up the handset before you pressed
Start/Enter?
• Make sure that the document is loaded face down.
• ‘TX’ should show up on the display.
• You may have hung up the handset (if you lift it up)
before you pressed Start/Enter.
• Check the other machine you are sending to, to see if
it can receive your fax.

Troubleshooting

6.7

07-Troubleshooting

2000/04/03 3:03 PM

Symptom
You cannot poll another
machine.
The incoming fax has blank
spaces or you received a
poor-quality copy.

Page 10

Cause and Solution
• The fax machine you are polling may be using a poll
code.
• The machine sending you the fax may be faulty.
• The fax machine sending you a fax may have a dirty scan
glass.
• A noisy phone line can cause line errors.
• Check your machine by making a copy.
• The cartridge toner may be empty.

Are some of the words on the
incoming fax stretched?

• The machine sending you the fax had a temporary
document jam.

There are lines on the copies
or documents you send.

• Check your scan glass for marks, and clean it.
See page 6.11.

The machine dials a number,
but fails to make a connection with another fax
machine.

• The other fax machine may be turned off, out of paper, or
cannot answer incoming calls. Speak with the other
machine operator and ask them to sort out the problem.

You cannot store a document
in the memory.

• There may not be enough memory to store the document.
If the display shows a ‘MEMORY FULL’ message, delete
any documents you no longer need from the memory,
then restore the document.

Blank areas appear at the bottom of each page or on other
pages, with only a small strip
of text printed at the top.

• You may have chosen the wrong paper settings in the user
options set up. See page 5.3 to choose a proper paper size.

6.8

Troubleshooting

08-Maintenance

2000/04/03 2:58 PM

Page 1

Maintenance

Cleaning the OPC drum
If you are getting streaks or spots on your print, you may clean the OPC
drum.

1. Make sure that the paper is loaded.
2. Press Setup on the control panel.
The display shows the first setup menu; FAX NUMBER/NAME.

3. Press ➛ or ❿ until ‘MAINTENANCE’ appears, then press
Start/Enter.

4. Press ➛ or ❿ until you find ‘CLEAN DRUM’, then press Start/Enter.
The machine automatically pulls in a sheet of paper, and prints it out.
The toner particles on the OPC drum surface are fixed to the paper.
5. Press Stop to return to standby mode.

Troubleshooting

6.9

08-Maintenance

2000/04/03 2:58 PM

Page 2

Adjusting shading
When the scanning unit gets dirty, it might alter the shading value. If
your print has black lines or is blurred, adjusting the shading may solve
the problem. Take the following steps:
1. Load a sheet of white paper into the document feeder.
2. Press Setup on the control panel.
The display shows the first setup menu; FAX NUMBER/NAME.
3. Press ➛ or ❿ until ‘MAINTENANCE’ appears, then press
Start/Enter.
4. Press ➛ or ❿ until you find ‘ADJUST SHADING’, then press
Start/Enter.

Setting the machine to be checked by phone
The remote test feature allows your machine to be checked out by a service company at a remote place by phone.
1. Press Setup on the control panel.
The display shows the first setup menu; FAX NUMBER/NAME.
2. Press ➛ or ❿ until ‘MAINTENANCE’ appears, then press
Start/Enter.
3. Press ➛ or ❿ until you find ‘REMOTE TEST’, then press Start/Enter.
4. Press ➛ or ❿ to turn this feature ON or OFF, then press Start/Enter.
If you want to protect your machine from being opened by an
unauthorized person, select OFF.
5. Press Stop to return to standby mode.

6.10 Troubleshooting

2000/04/03 2:58 PM

Page 3

Sending toner low information to the service
company
If you have set this notify toner low menu option to ON, when the toner
cartridge needs to be replaced, your machine automatically sends a fax to
your service company or the dealer to notify them that your machine
requires a new toner cartridge. This feature will be activated only when
the phone number of the service company or the dealer is stored in your
machine’s memory by technician. Ask your dealer for more information.
1. Press Setup, then press ➛ or ❿ until ‘MAINTENANCE’ appears,
and press Start/Enter.
2. Press ➛ or ❿ until you find ‘NOTIFY TONER LOW’, then press
Start/Enter.
3. Press ➛ or ❿ to turn this feature ON or OFF, then press Start/Enter.
4. Press Stop to return to standby mode.

Cleaning the document scanner
To keep your machine working properly, occasionally clean the white
roller, ADF rubber, and the scanning glass. If they are dirty, documents
sent to another fax machine will not be clear.
Note: Do not turn the power off to clean the scanner, as documents stored in the
memory will be lost.

00000
0000

00
0
0000

000000
000000
00000

1. Open the control panel using your hand.

000000000000000000

08-Maintenance

Troubleshooting 6.11

08-Maintenance

2000/04/03 2:58 PM

Page 4

2. Disassemble the white roller as follows:
Both ends of the white roller have plastic bushings that are snapped
shut with small tabs on them. Pull the bushing slightly inward, then
rotate the bushing until it reaches a slot (A) . Then pull the roller
upward (B) .
B
A

bushing

00000
000000

0000000000
0000000000 000000
000000

000

0000000
000000 00000000

3. Wipe the roller surface with a soft cloth dampened with water.

4. Clean the ADF rubber piece also.

00000
000000

0000000000
0000000000 000000
000000

000

0000000
000000 00000000

6.12 Troubleshooting

2000/04/03 2:58 PM

Page 5

5. Carefully wipe the scanning glass with a soft, dry cloth.
If the glass is very dirty, first wipe it with a slightly dampened cloth,
then with a dry cloth. Be very careful not to scratch the glass surface.

00000
000000

0000000000
0000000000 000000
000000

000

0000000
000000 00000000

00000
0000

00
0
0000

000000
000000
00000

6. Replace the roller in reverse order, and then close the control panel
firmly until it clicks into place.

000000000000000000

08-Maintenance

Troubleshooting 6.13

08-Maintenance

2000/04/03 2:58 PM

Page 6

Managing the toner cartridge
Expected cartridge life
The life of your toner cartridge depends on the amount of toner used in
each print job. For instance, when you print a typical business letter with
about 5% page coverage, you can expect a toner cartridge life of approximately 2,500 pages (1,000 pages only for the toner cartridge shipped with
your machine). The actual number may vary according to the print density of the page you print. If you print a lot of graphics, you may need to
change the cartridge more often.
You can extend the life of your toner cartridge by using toner save mode
(see page 5.3). The toner save mode uses less toner than normal printing.
The printed image is much lighter, and is adequate for printing drafts or
proofs.

Replacing the toner cartridge
When the toner cartridge is near the end of its life, white streaks or hue
changes will occur. You can temporarily re-establish the print quality by
re-distributing the remaining toner in the cartridge.
1. Open the cover and remove the toner cartridge.
2. Gently shake the cartridge to distribute the toner evenly inside the
cartridge.

3. Reinstall the cartridge and close the cover.
This is typically successful one time only. When the toner eventually runs
out, only blank pages will print when a print job is sent, or when
a fax is received. At this stage, the toner cartridge needs to be replaced.
See the following page.

6.14 Troubleshooting

2000/04/03 2:58 PM

Page 7

Take the following steps to replace the toner cartridge:
1. Pulling the cover release buttons toward you, open the cover.

00000
0000

00
0
0000

000000
000000
00000

2. Remove the old toner cartridge. Follow the instructions printed on
the cartridge box to recycle the used cartridge.

000000000000000000

08-Maintenance

3. Unpack the cartridge from its plastic bag, and then remove the
paper rolled the cartridge. Holding on each end of the paper, pull it
straight out, and then carefully remove it.

Troubleshooting 6.15

08-Maintenance

2000/04/03 2:58 PM

Page 8

4. Shake the cartridge from side to side 5 or 6 times to distribute the
toner evenly inside the cartridge.

00000
0000

00
0
0000

000000
000000
00000

5. Find the cartridge slots inside the machine, one on each side. Grasp
the handle and slide the cartridge down between the cartridge slots
until it drops into place.

000000000000000000

00000
0000

00
0
0000

000000
000000
00000

6. Close the cover firmly.

000000000000000000

6.16 Troubleshooting

08-Maintenance

2000/04/03 2:58 PM

Page 9

MEMO

Troubleshooting

6.17

09-Appendix

2000/04/03 2:49 PM

Page 2

Appendix

09-Appendix

2000/04/03 2:49 PM

Page 3

FCC regulations
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Do not make any changes or modifications to the equipment unless specified in the
manual. If such changes or modifications should be made, you could be required to stop
operating the equipment.
Use of a shielded cable is required to comply with Class B limits in Subpart of Part 15 of
FCC Rules.

Canadian radio interference regulations
This digital apparatus does not exceed the Class B limits for radio noise emissions from
digital apparatus as set out in the interference-causing equipment standard entitled
“Digital Apparatus”, ICES-003 of the Industry and Science Canada.
Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux
appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur:
“Appareils Numériques”, NMB-003 édictée par Industrie et Sciences Canada.

Appendix

7.1

09-Appendix

2000/04/03 2:49 PM

Page 4

FCC DECLARATION OF CONFORMITY
according to FCC Part 15
1. Product Name

: Laser Facsimile, Printer, Scanner, PC-FAX

2. Model Number

: SF-5100, SF-5100P, Msys 5100, Msys 5100P

3. FCC Rules

: TESTED TO COMPLY WITH FCC PART 15 CLASS B

4. Operating Environment : FOR HOME OR OFFICE USE
5. FCC Compliance Statement
This device complies with Part 15 FCC rules. Operating is subject to the following two
conditions : (1)This device may not cause harmful interference, and
(2)This device must accept any interference received, including interference
that can any cause undesired operation.
6. Information to User
This device has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following
measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.

CAUTION

: Changes or modifications not expressly approved by the manufacturer
responsible for compliance could void the user’s authority to operate the
equipment.

Party Responsible for Product Compliance
Samsung Electronics America
American QA Lab
85 West Tasman Dr.
San Jose, CA 95134

7.2

Appendix

09-Appendix

2000/04/03 2:49 PM

Page 5

Laser safety statement
The facsimile is certified in the U.S to conform to the requirements of DHHS 21 CFR
Subchapter J for Class I(1) laser products, and certified elsewhere as a Class I laser
product conforming to the requirements of IEC 825.
Class I laser products are not considered to be hazardous. The laser system and facsimile are
designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service conditions.

WARNING Never operate or service the facsimile with the protective cover removed from the
Laser/Scanner assembly. The reflected beam, although invisible, can cause eye
damage.

CAUTION

- INVISIBLE LASER RADIATION WHEN THIS COVER IS OPEN.
DO NOT OPEN THIS COVER.

VORSICHT - UNSICHTBARE LASERSTRAHLUNG, WENN ABDECKUNG
GEÖFFENT. NICHT DEM STRAHL AUSSETZEN.
ATTENTION

- RAYONNEMENT LASER INVISIBLE EN CAS D’OUVERTURE.
EXPOSITION DANGEREUSE AU FAISCEAU.

ATTENZIONE - RADIAZIONE LASER INVISIBLE IN CASO DI APERTURA.
EVITARE L’ESPOSIZIONE AL FASCIO.
PRECAUCION - RADIACION LASER IVISIBLE CUANDO SE ABRE. EVITAR EXPONERSE
AL RAYO.
ADVARSEL

- USYNLIG LASERSTRÅLNING VED AÅNING NÅR SIKKERHEDSBRYDERE
ER UDE AF FUNKTION. UNDGÅ UDSAETTELSE FOR STRÅLNING.

ADVARSEL

- USYNLIG LASERSTRÅLNING NÅR DEKSEL ÅPNES. STIRR IKKE INN I
STRÅLEN. UNNGÅ EKSPONERING FOR STRÅLEN.

VARNING

- OSYNLIG LASERSTRÅLNING NÄR DENNA DEL ÄR ÖPPAND OCH
SPÄRREN ÄR URKOPPLAD. BETRAKTA EJ STRÅLEN STRÅLEN ÄR
FARLIG.

VARO

- AVATTAESSA JA SUOJALUKITUS OHITETTAESSA OLET ALTTIINA
NÄKYMÄTTOMÄLLE LASER SÄTEILYLLE ÄLÄ KATSO SÄTEESEEN.

Appendix

7.3

09-Appendix

2000/04/03 2:49 PM

Page 6

Laser product labels are located above the print cartridge.

CLASS 1 LASER PRODUCT
LASER KLASSE 1
LUOKAN 1 LASERLAITE
APPAREILÀ LASER DE CLASSE 1
TO IEC 825

Safety information
PRODUCT SAFETY
USA
CANADA
EEC (EUROPE)
CB

UL 1950 (UL LISTING)
CSA C22.2 No.950 & UL 1950 (CSA Certification)
IEC 60950/EN60950 (TUV GS Certification)
IEC 60950

LASER SAFETY
EEC (EUROPE)
USA

7.4

Appendix

HD 194. & EN 60825
21 CFR, Chapter 1, Subchapter J (CDRH Certified)

09-Appendix

2000/04/03 2:49 PM

Page 7

Power saver
This facsimile contains advanced energy conservation technology that reduces power consumption when it is not in active use.
When the facsimile does not receive data for an extended period of time, power consumption is
automatically lowered. For potentially faster printing of the first page, you may turn the power
save feature off in system data.

The Energy star emblem does not represent EPA endorsement of any product of service.

The equipment has been approved to [Commission Decision “CTR 21”] for pan-European
single terminal connection to the Public Switched Telephone Network (PSTN). However,
due to differences between the individual PSTNs provided in different countries the
approval does not, of itself, give an unconditional assurance of successful operation on
every PSTN network termination point.
In the event of problems, you should contact you contact your equipment supplier in the
first instance.

Appendix

7.5

09-Appendix

2000/04/03 2:49 PM

Page 8

Specifications
Applicable line

Public Switched Telephone Network (PSTN) or behind
PABX

Compatibility

ITU-T Group3, ECM

Data coding

MH/MR/MMR (ECM Mode)

Modem speed

14400/12000/9600/7200/4800/2400 bps

Transmission speed

Approx. 6 sec.

Effective scanning width

8.3 inches (210 mm)

Effective printing width

Letter: 8.2 inches

Scanning method

Sheet-fed Contact Image Sensor (CIS)

Memory

About 2 MBytes

Halftone

64 levels

Printing speed

6 PPM

Automatic document feeder

20 pages (20 Ib or 75 g/m2)

LCD

16 characters ✕ 1 line

Dimension (W ✕ D ✕ H)

313 ✕ 325 ✕ 228 mm (without handset)

Weight

7 Kg (with accessories)

Power requirements

110 VAC, 50 ~ 60 Hz

Power consumption

(Standby) 70 W

Environmental conditions

Temperature : 50°F to 89°F (10°C to 32°C)
Humidity : 20% to 85% RH

Auto dialer

One-touch dialing (registration for 10 numbers)
Speed dialing (registration for 80 numbers)

Document size – Width
– Length

5.8 to 8.5 inches (148 to 216 mm)
Single page : 5 to 14 inches (128 to 356 mm)
Multi pages : 5 to 11.7 inches (128 to 297 mm)

(V.17 ECM: 14.4 kbps)
A4: 202 mm

(Maximum) 490 W

Recording paper size
- for automatic feeder Letter : 8.5 ✕ 11 inches (216 ✕ 279 mm)
A4
: 8.3 ✕ 11.6 inches (210 ✕ 297 mm)
Legal : 8.5 ✕ 14.0 inches (216 ✕ 356 mm)
– for manual feeder
(For SF-5100P only)

7.6

min. : 4.5 ✕ 9 inches (100 ✕ 149 mm)
(weight : 60 to 130 g/m2)

Recording paper capacity

150 sheets (weight: 76 g/m2, thickness: 0.1 mm)

Printing method

Laser Scanning Unit

Scanning density – Horizontal
– Vertical

200 dpi
Standard
Fine
Super fine

Toner cartridge life - Initial
- Running

1000 sheets @ 5% coverage (A4, Basic data)
2500 sheets @ 5% coverage (A4, Basic data)
3000 sheets @ 4% coverage (A4, Calculated data)

Package Weight

Paper : 1,5 Kg
Plastic : 0,3 Kg

Appendix

: 3.85 lines/mm (98 Lpi)
: 7.7 lines/mm (196 Lpi)
: 11.8 lines/mm (300Lpi)

09-Appendix

2000/04/03 2:49 PM

Page 9

Index
A
adding documents • 4.7
alarm volume, setup • 2.8
auto reduction • 5.4
automatic dialing • 3.14
automatic redial • 3.5

B
broadcasting • 4.1

E
editing
group dial number • 5.8
number or name • 2.5
one-touch dial number • 3.15
speed dial number • 3.17
error message • 6.5
extension phone
connection • 1.7
receiving • 3.9

C
call back message • 5.1
caller ID • 5.5
canceling schedules • 4.7
cartridge
(see toner cartridge)
connection
extension phone • 1.7
telephone line • 1.6
power cord • 1.7
contrast
button, location • 2.2
setting • 3.2
control panel • 2.2
copy • 3.10

F
fax
reception mode • 3.6
paper size • 5.3
problems • 6.7
receiving • 3.6
sending • 3.1

D
delayed fax •4.2
demo page, printing • 1.14
discard size • 5.4
document
jam, clearing • 6.1
loading • 3.3
preparing • 3.1
document exit tray, setup • 1.5
document tray, setup • 1.4
DRPD • 5.6
dual job status • 3.13

H
handset, setup • 1.5
help list • 5.1

G
group dial
editing • 5.8
sending • 5.8
storing • 5.7

Appendix

7.7

09-Appendix

2000/04/03 2:49 PM

Page 10

J
jam, clearing
document • 6.1
paper • 6.2
journal, print • 5.1
junk fax barrier • 5.5

O
one-touch dial
editing • 3.15
sending • 3.15
storing •3.14
opc drum, cleaning •6.9

K
key volume, setup • 2.8

P
paper
jam, clearing • 6.2
loading • 1.10
size, setting • 5.3
type and size • 1.12
pause • 2.5
phonebook list • 5.1
polling
receiving • 4.6
sending • 4.5
power cord, connection • 1.7
power failure report • 5.1
power save mode • 5.3
priority fax • 4.4

L
language, select • 5.3
list, print • 5.1
LCD, location • 2.1
loading
paper •1.10
document • 3.3

M
maintenance
adjust shading • 6.10
clean drum • 6.9
remote test • 6.10
notify toner low • 6.11
memory, clearing • 5.9
multi-communication report • 5.1

N
name, setting • 2.6
number
fax, setting • 2.6
group dial • 5.7
keypad, using • 2.3
one-touch dial • 3.14
speed dial • 3.16

7.8

Appendix

R
recall • 3.13
received journal • 5.1
receiving
in ans/fax mode • 3.8
in auto mode • 3.8
in fax mode • 3.7
in tel mode • 3.7
polling • 4.5
using extension phone • 3.9
reception modes • 3.6
redial • 3.12
report, printing • 5.2
resolution
button, location • 2.1
setting •3.2
ringer volume, adjusting • 2.8

09-Appendix

2000/04/03 2:49 PM

Page 11

S
schedule information • 5.1
searching
memory • 3.18
redial memory • 3.12
sending
after talking • 3.4
automatically • 3.4
broadcasting • 4.1
delayed fax • 4.2
priority fax • 4.4
polling • 4.5
sending confirmation • 5.1
sent journal • 5.1
setup
document tray • 1.4
document exit tray • 1.5
handset • 1.5
system • 5.2
shading, adjust • 6.10
speaker volume, adjusting • 2.8
speed dial
editing • 3.17
sending • 3.17
storing • 3.16
system data list • 5.1
system setup
auto reduction • 5.4
caller ID • 5.5
discard size • 5.4
distinctive ring pattern detection • 5.6
ECM mode • 5.5
fax paper size • 5.3
language • 5.3
power save mode • 5.3
RCV. start code • 5.5

rings to answer • 5.4
send from memory • 5.3
sending confirm • 5.3
stamp RCV. name • 5.4
toner save mode • 5.3

T
TAM cord, connection • 1.7
telephone line, connection • 1.6
time and date, setting • 2.7
toner cartridge
installing • 1.8
replacing • 6.14
toner save mode • 5.3

U
unpacking • 1.1

V
voice request • 3.5
volume, adjusting
alarm • 2.8
key • 2.8
ringer • 2.8
speaker • 2.8

Appendix

7.9

00-Cover

2000/04/03 3:31 PM

Page 2

ELECTRONICS

Internet Home page: http://www.samsungprinter.com

P/N: JC68-00251C Rev.1.00

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Modify Date                     : 2000:04:03 15:37:29+09:00
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