Sanyo Canada CLT24XX 2.4 GHz Cordless Phone User Manual CLT 2412E NEW

Sanyo Canada Inc 2.4 GHz Cordless Phone CLT 2412E NEW

users manual 1

ImportantCharge the handset battery for 12 continuous hours priorto first use.2.4 GHz Cordless Telephone with Caller IDInstruction ManualCLT-2402CLT-2412SANYO Canada Inc.www.sanyocanada.comCLT-2412E-NEW 7/5/02 6:21 PM Page 1
Dialing a Caller ID number . . . . . . . . . . . . . . . . . . . . . . . . . . .16Deleting an entry from the Caller ID list . . . . . . . . . . . . . . . . 16Deleting all entries of the Caller ID list . . . . . . . . . . . . . . . . . 16DIRECTORY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Storing a name/number in the directory . . . . . . . . . . . . . . . . 17Inserting a pause . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18Replacing a directory entry with a Caller ID entry . . . . . . . . 18Changing a stored number . . . . . . . . . . . . . . . . . . . . . . . . . . 18Making calls from the directory . . . . . . . . . . . . . . . . . . . . . . 18Reviewing and deleting directory contents . . . . . . . . . . . . . . 19Chain-dialing from the directory . . . . . . . . . . . . . . . . . . . . . . 19CHANGING THE BATTERY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20RECYCLING NICKEL-METAL HYDRIDE BATTERIES . . . . . . . . . . . 21POWER FAILURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21HEADSET JACK AND BELT CLIP . . . . . . . . . . . . . . . . . . . . . . . . . . 21Headset connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Belt clip installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21LCD SCREEN MESSAGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22SOUND SIGNALS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25MAXIMIZE BATTERY PERFORMANCE . . . . . . . . . . . . . . . . . . . . . .26TECHNICAL INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27SANYO COMFORT WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . 28SOS HELP LINE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303TABLE OF CONTENTSINTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4GETTING STARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Checking package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Modular jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Installation tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Battery setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Telephone line connection . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Mounting on a wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Digital Security System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7NAMES AND CONTROLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8INITIAL PROGRAMMING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Screen contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Area code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Ringer tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Tone/pulse setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Resetting to default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9BASICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Ringer switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11Volume adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Pre-dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Redialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Fast redialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11FLASH key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11CHAN (Channel) key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12HOLD key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12CANCEL key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12TONE key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Handset locator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12MUTE key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Low battery warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13VOICE MAIL/IN USE indicator . . . . . . . . . . . . . . . . . . . . . . . . 13CALLER ID FEATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Caller ID list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Caller ID with Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . .14Reviewing Caller ID list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Storing Caller ID entries in the directory . . . . . . . . . . . . . . . . 152TABLE OF CONTENTSThe exclamation point within the triangle is a warning signalerting you of important instructions accompanying the product.CLT-2412E-NEW 7/5/02 6:21 PM Page 2
GETTING STARTEDChecking the package contentsMake sure your package includes the items shown here.Modular jackYou need an RJ11 type modular phone jack. If you do not have amodular jack, call your local phone company to find out how to getone installed.Installation tipsSome cordless telephones operate at frequencies that may causeinterference to nearby TVs microwave ovens, and VCRs. To minimizeor prevent such interference, the base of the cordless telephoneshould not be placed near or on top of a TV, microwave ovens, orVCR. If such interference continues, move the cordless telephonefarther away from these appliances.Certain other communications devices may also use the 2.4 GHzfrequency for communication and if not set properly these devicesmay interfere with each other and/or your new telephone. If you areconcerned with interference, please refer to the owner’s manual forthese devices on how to properly set channels to avoid interference.Typical devices that may use the 2.4 GHz frequency for communi-cation include wireless audio/video senders, wireless computernetworks, multi-handset cordless telephone systems, and some long-range cordless telephone systems.5INTRODUCTIONCongratulations on your purchase of this Sanyo cordless telephone.Your Sanyo 2.4 GHz cordless telephone is a fine-quality homecommunications product. It is carefully designed and produced by aworld leader of consumer and industrial electronics equipment. Withproper maintenance and care, it will provide you with years ofenjoyment and convenience.Main Features2.4 GHz TechnologySuperior Range -The use of 2.4 GHz frequency band for signaltransmission between base and handset means greater communi-cation range compared to conventional 43 – 49 MHz cordlesstelephones.Ultra-Low Noise -The high frequency communication has also signifi-cantly reduced noise level.40-Channel Auto Scan -Your new telephone uses one of 40 channelsin the 2.4-GHz frequency band. It automatically selects a clear channelevery time you receive or place a call on the handset.COMPANDER PLUS Noise ReductionThis fourth generation of the Sanyo’s original noise reductiontechnology now filters out more background noise.•Caller ID on Handset•Compatible with Caller ID and Visual Call Waiting•40 name/number caller ID list: name/number, time and date•3-line trilingual display with backlit LCD screen•Lighted handset keypad (CLT-2412 only)•Dial back from Caller ID listIMPORTANT: To use all of the features of this telephone, you must subscribeto either the standard Name/Number Caller ID Service or Caller ID with CallWaiting Service. To know who is calling while you are on the phone youmust subscribe to Caller ID with Call Waiting Service.4Replacementbattery orderform123Base HandsetAC adaptor(A21220N)Belt clip(CLT-2412 only) Handsetbattery Telephoneline cordWall mount bracket CLT-2412E-NEW 7/5/02 6:21 PM Page 4
Mounting on a wallDo not attempt to wall-mount the phone before initial 12-hourcharging is completed.Follow steps 1– 3 above to charge the handset.4. Remove the handset from the base and set aside. Turn the baseover and align the four slots on the bottom of the base with thefour hook-tabs on the bracket.5. Insert the hook-tabs into the slots and push up until the bracketsnaps securely into place.6. Plug the telephone line cord into the TEL LINE jack on the back ofthe base and into a modular phone jack.7. Slip the mounting holes over the wall plate posts and slide theunit down firmly into place. (Wall plate not included.)8. Place the handset in the base.Note: If desired, gather the extra AC adaptor cord and telephone linecord together, fasten with a wire tie, and store inside the wallmounting bracket.Digital Security SystemYour cordless phone uses a digital security system to provideprotection against false ringing, unauthorized access and charges toyour phone line. When you place the handset in the base, the phoneverifies its security code. After a power outage or battery replacement,you should place the handset in the base for about 20 seconds to resetthe code.7Battery setup1. Remove the battery compartment coveron the handset, insert the battery, plugthe cord into the jack (inside thecompartment) and replace the cover.2. Set the handset RINGER switch to ON,and place handset in the base. 3. Plug the AC adpator into the POWER DC12V jack on the back of base and theother end into an electrical outlet. TheCHARGE/PAGE indicator comes onverifying the battery is charging.Charge the handset for 12 continuoushours prior to first use. The initial batterycharge is important for best performance.Note: It is normal for the handset andbase to get warm when the handset is charging in the base.Note: For desktop charging only, the handset is able to chargefacing up or down.Telephone line connection4. Plug the telephone line cord into the TEL LINE jack on the back ofthe base and into a modular phone jack.Caution: Use only the Sanyo AC adaptor (A21220N) that is suppliedwith this phone. Using another AC adaptor may damage the phone.61GETTING STARTED GETTING STARTED 123CLT-2412E-NEW 7/5/02 6:21 PM Page 6
9INITIAL PROGRAMMINGBefore using this telephone, the following initial settings must becompleted: Language setting 1. Make sure the phone is OFF (not in TALK mode).2. Press FLASH/PROG until 11 EENNGGLLIISSHH 22 FFRRAA 33 EESSPPshows onscreen. 11 EENNGGLLIISSHH is factory preset.3. Press CID ▲or ▼, or the number keys to select the desiredlanguage.4. Press FLASH/PROG to confirm.Area code settingFor proper Caller ID operation, you must program your area code. 1. Make sure the phone is OFF (not in TALK mode).2. Press FLASH/PROG until SSEETT AARREEAA CCOODDEE -- -- -- shows onscreen.3. Enter your 3-digit area code using the number keys.4. Press FLASH/PROG to confirm.Ringer tone setting1. Make sure the phone is OFF (not in TALK mode).2. Press FLASH/PROG two times until SSEETT RRIINNGGEERR TTOONNEE 112233shows on the screen. 1 is factory-preset.3. Press CID ▲or ▼, or press the 1, 2, or 3number keys to select thedesired ringer tone.4. Press FLASH/PROG to confirm.Tone/pulse setting1. Make sure the phone is off (not in TALK mode).2. Press FLASH/PROG until SSEETT TTOONNEE//PPUULLSSEEshows on screen. 11 TTOONNEEis factory set. 3. To change to Tone dialing (2 PULSE), press CID ▲or ▼ , or press 2.4. Press FLASH/PROG to store selection. You will hear a confir-mation tone.Resetting to default You can reset the phone programming to the initial factory defaultsettings.123NAMES AND CONTROLSHandset8TALK/CALL BACK key(also used to END a call)LCD screenVOLUME keysCID ▲or ▼key 7-10-11/HOLD keyREDIAL/DEL (delete) keyRINGER switchMUTE keyCHAN (channel) keyCANCEL keyMEM (Memory) keyFLASH/PROG(program) keyMicrophoneCharging contactsIncoming call visualalert LEDEarpiecePAUSE keyTONE keyINT (intercom) keyCLT-2412E-NEW 7/5/02 6:21 PM Page 8
Ringer switch The RINGER switch must be on for the handset to ring duringincoming calls.Volume adjustmentThe VOLUME keys adjust the volume level of the earpiece. 1. Make sure the phone is ON (handset is in use).2. Press the VOLUME ▲or ▼key on the side of the handset. The volume level shows on screen.Pre-dialing1. Make sure the phone is OFF (not in TALK mode).2. Enter the telephone number. The telephone number shows onscreen.3. Press TALK/CALL BACK. The telephone number shows on therespective screen.Note: You may enter up to 32 pre-dial digits.Changing the pre-dial number1. Make sure the phone is OFF (not in TALK mode).2. Enter the telephone number.3. Press REDIAL/DEL to delete digits one by one.4. Re-enter the number.Redialing1. Make sure the phone is OFF (not in TALK mode).2. Press TALK/CALL BACK.3. Press REDIAL/DEL to redial the last number (up to 32 digits).Fast redialing1. Press TALK/CALL BACK.2. Enter the telephone number you want to dial.If the line is busy, press REDIAL/DEL. The phone will drop theline for two seconds and redials the number.FLASH keyUse the FLASH/PROGRAM key to activate custom calling servicessuch as Call Waiting or Call Transfer, which are available through yourlocal phone company.11101. Make sure the phone is OFF.2. Press FLASH/PROG until DDEEFFAAUULLTT SSEETTTTIINNGG 11YYEESS 22NNOOshows on screen. 22NNOOis factory set.3. Press CID ▲or ▼, or the 1or 2key to select your choice.4. Press FLASH/PROG to confirm.BASICSINITIAL PROGRAMMINGBASICSReceiving a callWhen an incoming call is received, handset LCD screen lights andshows caller information*. The incoming call LED on the handsetflashes.* A subscription is required from your local phone company to receiveCaller ID information on your phone. See Caller ID Features, page XX. 1. Press TALK/CALL BACK to answer the call.Note: If handset is in the base cradle, remove it from base beforepressing the TALK/CALL BACK key.2. Press TALK/CALL BACK again to hang up.Note: If you replace the handset to the base cradle, the handsetautomatically hangs up.Making a call1. Press TALK/CALL BACK.Note: If handset is in the base cradle, remove it from base beforepressing the TALK/CALL BACK key.2. Dial the phone number.The screen shows the number as you enter.3. Press TALK/CALL BACK again to hang up.Telephone numberChannel No. Call timer Volume levelBASICSCLT-2412E-NEW 7/5/02 6:21 PM Page 10
1312MUTE keyTo have a private, off-line conversation, use the MUTE feature. Thecaller on the other end of the line cannot hear you, but you can stillhear them.To mute the microphone:1. Press MUTE.2. Press MUTE again to return to your phone conversation. Theincoming call indicator flashes. MMUUTTEEshows in either screen.Low Battery WarningIf the battery is low, a warning tone consisting of 4 short beeps willsound from the handset when in TALK mode. LLOOWW BBAATTTTEERRYYshowson screen.VOICE MAIL/IN USE indicator• Flashes when you have a new voice mail• Lights when the handset is in use.When your subscribe to a voice mail serviceoffered by your phone company, the phonealerts you when voice mail has been received.MMEESSSSAAGGEE WWAAIITTIINNGGappears on screen for 60seconds when a voice mail is received. TheVOICE MAIL/IN USE indicator on the baseflashes to indicate there is a voice mailwaiting. After the voice mail has beenreviewed MMSSGG WWAAIITTIINNGG OOFFFF appears onscreen and the VOICE MAIL/IN USEindicator stops flashing.• This indicator does not work with youranswering machine.Note: The phone will only work with an FSKtype of VMWI system. It will not work with theStutter Dial Tone type of VMWI system.BASICSBASICSTip: Do not use TALK/CALL BACK to activate custom callingservices such as Call Waiting, or you will hang up the phone.CHAN (Channel) keyWhile talking, you might need to manually change the channel inorder to get rid of static. Press and release the CHAN key to switch tothe next clear channel.HOLD keyPress HOLD to put a call on hold. To release a line on hold, pressHOLD again or pick up an extension phone.Note: The incoming call indicator on the handset flashes. CANCEL keyPress CANCEL to cancel certain commands you initiated. PressCANCEL to hang up after finishing a call.TONE keyThis feature enables Pulse service phone users to access touch-toneservices offered by banks, credit card companies, etc. 1. Call the bank’s information line.2. Press TONE after your call is answered.3. Follow the voice instructions to complete your transaction.4. Hang up when finished. The phone returns to Pulse service.Handset locatorThis feature helps to locate amisplaced handset.Press and release PAGE on thebase. The handset beeps continu-ously for about 2 minutes or untilyou press any key on the handset.Note: You can still page the handsetwith the ringer off.PAGE keyVOICE MAILindicatorCHARGE/PAGE indicatorCLT-2412E-NEW 7/5/02 6:21 PM Page 12
1514CALLER ID FEATURESReviewing Caller ID listAs calls are received and stored, the screen is updated to let you knowhow many calls have been received.1. Press CID ▼ to scroll through the Caller ID list from the mostrecent to the oldest. 2. Press CID ▲to scroll through the Caller ID list from the oldest tothe most recent.Note: You may also transfer Caller ID entries to the directory. See Storing caller ID entries in directory below.Storing Caller ID entries in the directoryBefore storing a caller ID number, make sure the number appears inproper digits for your dialing area. If not, change it using the 7-10-11key. For example, if the Caller ID number appears 11--441166--222222--55555555but it is not a long distance number, press the 7-10-11 key until itshows 441166--222222--55555555 (without 1).The 7-10-11 key lets you select how many digits of the number aredisplayed:7 7-digit telephone number.10 3-digit area code + 7-digit telephone number.11 Long distance code 1 + 3-digit area code + 7-digit telephone number.Note: If a specific memory entry is longer than 15 digits, the first 15 digits show on the screen. To view the remaining digits, press the7-10-11 key.1. Use the CID ▲or ▼key to select desired Caller ID entry.2. Press MEM. SSEELLEECCTT MMEEMMOO 11––00shows on the screen.3. Enter a location number.4. If the memory location already contains Caller ID information, andyou want to replace the information, press MEM again. RREEPPLLAACCEEMMEEMMOO??shows on screen.5. Press MEM again to confirm and save.CALLER ID FEATURESThis phone receives and displays incoming call informationtransmitted by your local phone company. This information caninclude the phone number and/or the name, date and time. The phonecan store up to 40 calls for later review.Caller ID with Call WaitingWhen you subscribe to Caller ID with Call Waiting (Visual CallWaitingTM) service from your phone company, you are able to see whois calling when you hear the Call Waiting beep. Caller identificationinformation appears on screen after you hear the tone.•Press the FLASH/PROGRAM key to put the current call on holdso that you can answer the incoming call.IMPORTANT: To use these features you must subscribe to either thestandard Name/Number Caller ID Service or Caller ID with Call WaitingService. Caller ID listThe incoming caller information transmitted from the phone companyis received by your phone between the first and second rings andstored in the Caller ID list. If you answer a call before the second ringthe caller information may not be stored.When the Caller ID list memory is full, a new call automaticallyreplaces the oldest call in memory. NNEEWWappears on screen for callsreceived that have not been reviewed.Note: Check with your local phone company regarding name serviceavailability.TimeNumberNameDate Number of callsCLT-2412E-NEW 7/5/02 6:21 PM Page 14
1716DIRECTORYYou may store up to 10 numbers (up to 24-digits) in memory for quickdialing.Storing a name/number in the directoryThe phone must be OFF (not in TALK mode).1. Press MEM. MMEEMMOO ##and SSEELLEECCTT MMEEMMOO 11--00shows on screen.2. Press the desired memory location (0 through 9) or use the CID ▲or ▼keys to find an empty memory location.3. Press MEM. The screen shows EENNTTEERR NNAAMMEE.4. For example, to enter the name Alice Roy:Press the 2key once for the letter A. Press the 5key 3 times for the letter L.Press the 4key 3 times for the letter I.Press the 2key 3 times for the letter C.Press the 3key twice for the letter E.Press the 1key to insert a space between the letter E and R.Continue to enter the letters of the last name.Note: The cursor will automatically move to the next positionwhen another number key is pressed.5. Press MEM to save the name.6. Press MEM again. The screen shows MMEEMMOO ##and EENNTTEERR TTEELL NNUUMMBBRR.7. Use the number keypad to enter the telephone number you wantto store (up to 24 digits). MMEEMMOO ##and the telephone number youwant to store show on screen.8. Press MEM again to store the number. To view your directory, press MEM and use CID ▲or ▼to scroll.Dialing a Caller ID number1. Make sure the phone is OFF (not in TALK mode).2. Use CID ▲or ▼, to scroll to the desired Caller ID entry.3. Use the 7-10-11 key to show the phone number in proper digits if necessary.4. Press TALK/CALL BACK. The number dials automatically.Deleting an entry from the Caller ID list Use REDIAL/DEL to erase the entry currently shown on screen or allentries.Note: Deleting Caller ID entries on the handset and base is doneseparately.Deleting the displayed entry1. Make sure the phone is OFF (not in TALK mode).2. Use the CID ▲or ▼ keys to find the entry you want to delete. 3. While the entry is displayed, press REDIAL/DEL.DDEELLEETTEE??shows on screen.4. Press REDIAL/DEL again to delete the entry.Deleting all entries1. Make sure the phone is OFF (not in TALK mode).2. Use the CID ▲or ▼ keys to display any entry. 3. Press and hold REDIAL/DEL. DDEELLEETTEE AALLLL??shows on screen.4. Press REDIAL/DEL again to erase all entries. NNOO CCAALLLLSSshows on screen.CALLER ID FEATURESCLT-2412E-NEW 7/5/02 6:21 PM Page 16
1918Reviewing and deleting directory contents1. Make sure the phone is OFF (not in TALK mode).2. Press MEM.3. Use CID ▲or ▼to scroll through the directory until the desiredname/number is shown, or use the number pad to select amemory location. MMEEMMOO ##, the selected telephone number andname show on screen.4. While the entry is displayed, press REDIAL/DEL to delete theentry. The screen shows DDEELLEETTEE??5. Press REDIAL/DEL again to delete the entry. DDEELLEETTEEDDshows onscreen.Chain dialing from the directoryUse this feature to make calls that require a sequence of numberssuch as using a calling card for a frequently called long distancenumber. You can dial each part of the sequence from a different entryof the directory. The following example shows how you can use chaindialing to make a call through a long distance service:The Number for: Memory LocationLong distance access number 7Authorization code 8Frequently called long distance number 91. Make sure the phone is ON.2. Press MEM and then press 7.3. When you hear the access tone, press MEM and then press 8.4. At the next access tone, press MEM and then 9.Tip: Wait for the access tones before pressing the next memory key, oryour call might not go through.DIRECTORYInserting a pause in the dialing sequencePress PAUSE twice to insert a delay in the dialing sequence of astored telephone number when a pause is needed to wait for a dialtone (for example after you dial 9 for an outside line, or to wait for acomputer access tone). Each pause counts as 1 digit in the dialingsequence. PPshows on screen.Note: Make sure to press PAUSE twice to enter a pause. If you pressPAUSE once while entering a directory name/number, it will enter a #(number sign).Replacing a directory entry with a Caller ID entry.1. Use CID ▲or ▼ to select a specific Caller ID entry.2. Press MEM. SSEELLEECCTT MMEEMMOO 11--00shows on screen.3. Select the memory location you want to replace and press MEM.RREEPPLLAACCEE MMEEMMOO??shows on screen.4. Press MEM again to confirm and save.Changing a stored numberUse the same procedure as you do to store a name/number in the directory.Making calls from the directory1. Make sure the phone is OFF (not in TALK mode).2. Press MEM.3. Use CID ▲or ▼, to scroll to the desired memory location.4. Press TALK/CALL BACK on the handset or CALL BACK on thebase.or1. Make sure the phone is ON by pressing TALK on the handset orSPEAKER on the base.2. Press MEM.3. Press a number (0– 9) for the desired memory location. The number dials automatically.DIRECTORYCLT-2412E-NEW 7/5/02 6:21 PM Page 18
2120RECYCLING NICKEL-METAL HYDRIDE BATTERIESNICKEL-METAL HYDRIDE BATTERIES MUST BEDISPOSED OF PROPERLY.Please take your used battery pack to a store thatrecycles Ni-MH batteries.POWER FAILUREDuring the period that the power is off, you will not be able to make orreceive calls with the telephone.After a power outage, place the handset in the base for about 20 seconds to reset the digital security code.HEADSET JACK AND BELT CLIPHeadset connection (Headset not included)For hands free conversation, connect the headset(not included) to the HEADSET jack. The handsetearpiece and microphone are disabled when theheadset is connected. •Press TALK to answer or place a call whileusing the headset.Belt clip installation•Attach the belt clip by inserting the sides ofthe belt clip into the slots.•Snap the ends of the belt clip into place.CHANGING THE BATTERYBattery replacement and handlingWhen the operating time becomes short even after a battery isrecharged, please replace the battery.With normal usage, your battery should last about one year.For a replacement battery, please contact your place of purchase or fillout and mail the enclosed form.Caution:•Use only the specified battery type (3.6 V, 600 mAh).• Do not remove the battery from the handset to charge it.•Never throw the battery into a fire, disassemble it, or heat it.•Do not remove or damage the battery casing.• Remove battery if storing the phone over 30 days.Make sure the telephone is off before you replace the battery. 1. Slide off the battery compartment cover.2. Disconnect the battery plug from the jackin the compartment and remove thebattery pack.3. Insert the new battery pack and connectthe cord into the jack.4. Put the battery compartment cover backon.5. Place handset on the base to charge for 12 hours.Note: If the handset battery is removed formore than 5 minutes, the directory memoryand Caller ID memory will be erased.Charge the handset battery for 12 continuous hours prior to first use.The initial battery charge is important for best performance.Caution: To reduce the risk of fire or personal injury, use a 3.6 V, 600 mAh battery. Replacement part number: GES-3AHRAAAU.1CLT-2412E-NEW 7/5/02 6:21 PM Page 20
2322SOUND SIGNALSA long warbling tone Signals an incoming callSingle Tone A key is pressedTwo Long Beeps Confirmation toneOne short beep and one long beep Page signalThree short beeps Error tone4 short beeps every 7 seconds Low battery warningTROUBLESHOOTING CALLER IDNo Display •Is battery fully charged? Try replacing the battery.•Make sure that the base is connected to a non-switched ACoutlet. Disconnect the base from the plug and plug it in again.•Did you order Caller ID service from your local telephonecompany? The display will not work unless you order Caller IDservice from your phone company.Caller ID Error Message •The phone displays this message if it detects anything otherthan valid Caller ID information during the silent period afterthe first ring. This message indicates either the presence ofnoises on the line, or that an invalid message has been sentfrom the telephone company.TELEPHONENo dial tone •Check installation:- Is the base power cord connected to a working outlet?- Is the telephone line cord connected to the base unit and thewall jack?•Disconnect the base from the wall jack and connect anotherphone to the same jack. If there is no dial tone in the secondphone, the problem might be your wiring or local service.•Is the handset out of range of the base?•Make sure the battery is properly charged (12 continuoushours).LCD SCREEN MESSAGESThe following indicators show the status of a message or of thephone.EERRRROORRCaller information has been interrupted during transmissionor the phone is excessively noisy.EENNTTEERR NNAAMMEEPrompt telling you to enter name in directory.DDEELLEETTEE AALLLL??Prompt asking you if you want to erase all Caller ID entries.DDEELLEETTEE??Prompt asking you if you want to erase the current Caller IDentry or a directory entry that is shown on the screen.EENNDD OOFF LLIISSTTIndicates that there is no additional information in Caller IDlist.NNEEWWIndicates call or calls have not been reviewed.UUNNKKNNOOWWNN NNUUMMBBEERR//UUNNKKNNOOWWNN NNAAMMEE//UUNNKKNNOOWWNN CCAALLLLEERRThe incoming call is from an area not serviced by Caller ID,or the information was not sent.PPAAGGIINNGGSomeone has pressed the PAGE key on the base.BBLLOOCCKKEEDD NNUUMMBBEERR//BBLLOOCCKKEEDD NNAAMMEE//BBLLOOCCKKEEDD CCAALLLLEERRThe person is calling from a number that has been blockedfrom transmission.NNOO DDAATTAANo Caller ID information was received.CLT-2412E-NEW 7/5/02 6:21 PM Page 22
VOICE MAIL/IN USE indicator on the base flashes•Provided your phone company offers voice mail indicatorservice and you subscribe to it, VOICE MAIL/IN USEindicator flashes when the phone is not in use to indicate thereis a message waiting. It stops flashing after the message hasbeen reviewed.Causes of poor reception•Aluminum siding.•Foil backing on insulation.•Heating ducts and other metal construction can shield radio signals.•You are too close to appliances such as microwaves, stoves,computers, etc.•Atmospheric conditions, such as strong storms.•Base is installed in the basement or lower floor of the house.•Base is plugged into an AC outlet with other electronic devices.•Baby monitor is using the same frequency.•Handset battery is low.•You are out of range of the base.MAINTENANCETo keep your telephone working and looking good, follow theseguidelines:•Avoid putting the phone near heating appliances and devices thatgenerate electrical noise (for example, motors or fluorescentlamps).•Do not expose to direct sunlight or moisture.•Avoid dropping the phone, and other rough treatment to the phone.•Clean the phone with a soft cloth.•Never use a strong cleaning agent or abrasive powder because thiswill damage the finish.•Periodically clean the charge contacts on the handset and base witha clean pencil eraser.•Retain the original packaging in case you need to ship the phone ata later date.2524TROUBLESHOOTING•Is the battery pack installed correctly?•Did the handset beep when you pressed TALK/CALL BACK?Did the VOICEMAIL/IN USE indicator come on? The batterymay need to be charged.Dial tone is OK, but cannot dial out•Make sure the TONE/PULSE switch on the back of the baseunit is set to TONE or PULSE according to your phone service.Handset does not ring •Make sure the RINGER switch on the handset is turned to ON.•You may have too many extension phones on your line. Tryunplugging some phones.•See solutions for No dial tone.You experience static, noise, or fading in and out• Change channels. •Is handset out of range? Move closer to the base. •Does the base need to be relocated?•Charge battery.•Make sure base is not plugged into an outlet with anotherhousehold appliance.Phone beeps •Place handset in base for a minimum of 20 seconds to reset thesecurity code. If that does not work, charge battery for 12continuous hours.•Clean charging contacts on handset and base with a soft cloth,or an eraser.•See solutions for No dial tone.•Replace battery.Dialing from directory•Did you program the directory keys correctly?•Did you follow proper dialing sequence?•Make sure the TONE/PULSE switch is set to TONE or PULSEaccording to your phone service.•Did you reprogram directory after power outage or batteryreplacement?TROUBLESHOOTINGCLT-2412E-NEW 7/5/02 6:21 PM Page 24
2726REN Number: The Ringer Equivalence Number (REN)assigned to each terminal deviceprovides an indication of the maximumnumber of terminals allowed to beconnected to a telephone interface.The REN number of this phone islocated on the bottom of the base unit.The termination on an interface mayconsist of any combination of devicessubject only to the requirement that thesum of the Ringer Equivalence Numbersof all the devices does not exceed 5.CAUTIONThis product is intended for use inCANADA only. Sale or use in othercountries may violate local laws.Cordless telephones use radiofrequencies to allow mobility. Thisaffects the performance of your phone.1. NOISEElectrical pulse noise is present in mosthomes at one time or another. This ismost intense during electrical storms.Certain kinds of electrical equipment,such as light dimmers, fluorescentbulbs, motors, fans, etc., also generatepulse noise.Because radio frequencies are suscep-tible to this, you may on occasion hearpulse noise through the handset. This isusually only a minor annoyance andshould not be interpreted as a defect ofthe phone.2. RANGEBecause radio frequencies are used, thelocation of the base station can affectthe operating range of the phone. Tryseveral locations and choose the onethat gives the clearest signal to thehandset. (Turning in a circle whileholding the handset may also increasethe operating range.)3. INTERFERENCEElectronic circuits activate a relay toconnect the unit to your telephone line.These electronic circuits operate in theradio frequency spectrum. While severalprotection circuits are used to preventunwanted signals, there may be periodswhen these unwanted signals enter thebase station. You may hear click or hearthe relay activate when you are notusing the cordless handset. If this occursfrequently, you can minimize oreliminate the problem by lowering theheight of the base station or relocatingthe base station. It may also be helpfulto change the operating channel and/orthe security code setting.Operation is subject to the following twoconditions: (1) this device may not causeinterference, and (2) this device mustaccept any interference, includinginterference that may cause undesiredoperation of the device.NOTICE:Privacy of communications may not beensured when using this telephone.Other devices, including other cordlesstelephones, may interfere with theoperation of this cordless telephone orcause noise during operation. Unitswithout coded access may be accessedby other radio communication systems.Cordless telephones must not causeinterference to any licensed radioservice.The Industry Canada Label identifiescertified equipment. This certificationmeans that the equipment meets certaintelecommunications network protective,operational and safety requirements.The ministry does not guarantee that theequipment will operate to the user’ssatisfaction.Before installing this equipment, usersshould ensure that it is permissible to beconnected to the facilities of the localtelecommunications company. Theequipment must also be installed usingan acceptable method of construction. InTECHNICAL INFORMATIONMAXIMIZE BATTERY PERFORMANCEThe freedom that your cordless telephone can offer is fully dependenton the performance of the rechargeable battery in the handset. Tomaximize the battery performance, follow these guidelines:Charge it for a full 12 hours Before initial use of your new battery, charge it for 12 hours continu-ously. The proper initial charging is very important to maximize thebattery performance.Keep the contacts cleanYou can never fully recharge the battery if the contacts are dirty. Cleanall the contacts – two at the bottom of handset and two in the basecradle – periodically using a pencil eraser.Do not replace the handset in the base after each callRepeated short charging creates a memory effect in the battery. Oncea rechargeable battery acquires this “short memory”, it sends a “lowbattery” signal even when it is almost fully charged. The battery thenneeds to be charged frequently. To avoid this, leave the handset awayfrom the cradle until it really needs recharging. Refresh batteryIf your battery seems to need recharging more often than usual, it mayhave lost part of its charging capacity because of premature recharges.To bring back its full capacity, try “refreshing” the battery: 1. First discharge the battery by leaving the handset in TALK modeuntil Battery Low indication turns on. (Disconnect the base fromthe telephone line, so that your line is not busy all the time.) 2. Then charge it for 12 continuous hours. 3. Repeat the above once more.CLT-2412E-NEW 7/5/02 6:21 PM Page 26
2928d. Communications products notintended for Canadian usage orproducts without appropriateCanadian regulatory approvals.e. Problems due to product set-up andinstallation.f. Adjustments that are outlined in theOperating Manual.g. Accessory items including antenna,and batteries,h. Damage in or due to transportation.i. Damage due to improper mainte-nance, accident, abuse, misuse ornegligence.j. Damage caused by lightning andpower surges.ORIGINAL RETAIL PURCHASER’SRESPONSIBILITYYou, the original retail purchaser, mustpresent your original, dated bill-of-saletogether with this warranty to SANYOCanada Inc. or to an authorized SanyoService Depot when you make a claimunder this warranty.You, the original retail purchaser, areresponsible for any costs ofTRANSPORTING the product to andfrom SANYO Canada Inc. or anauthorized Sanyo Service Depot. Youalso are responsible for the cost of anyMAINTENANCE necessary in respect ofthe product.WARRANTY BECOMES VOIDThis warranty becomes void if theproduct’s serial numbers are altered orremoved or if any repair to the productis made other than by SANYO CanadaInc. or by an authorized Sanyo ServiceDepot.LIMITATIONSa. SANYO Canada Inc. reserves theright to change or improve thedesign of the model of the productwarranted hereunder withoutincurring any obligation to make anymodifications to or to install anyimprovement in or on the product.b. In no event shall SANYO Canada Inc.or any of its Authorized Dealers beliable for special or consequentialdamage arising from the use of thisproduct.STATUTORY WARRANTIESThe above provisions do not precludethe operation of any applicableprovincial statute which in certaincircumstances may not allow some ofthe limitations and exclusions describedin this Warranty. Where any terms ofthis Warranty are prohibited by such astatute, they shall be deemed null andvoid but the remainder of this warrantyshall remain in effect.HOW TO OBTAIN WARRANTYSERVICEPlease contact the Sanyo AuthorizedDealer from whom the product waspurchased, or contact us directly at: SANYO Canada Inc.1-300 Applewood Cres.Concord, Ont. L4K 5C7(905) 760-99441-800-263-2244WARRANTYSANYO COMFORT WARRANTYWARRANTY APPLICATIONSanyo Communications productspurchased new, unused in Canadathrough a Sanyo Authorized Dealer arewarranted against manufacturingdefects in materials and workmanshipfor ONE YEAR covering parts andlabour, from the date of purchase by theoriginal retail purchaser. This warrantyonly applies in favour of the originalretail purchaser of the warrantedproduct.SANYO CANADA INC.’S RESPONSIBILITYDuring the warranty period, SANYOCanada Inc. will repair, or at our option,replace a Communications productwhich shows evidence of a manufac-turing defect in materials orworkmanship. Replacement PARTS arewarranted for the remaining portion ofthe warranty period.WHAT IS NOT COVEREDa. Communications productspurchased outside Canada.b. Communications productspurchased in a used condition.c. Communications productspurchased from non Sanyo-authorized dealer.TECHNICAL INFORMATIONsome cases, the company’s inside wiringassociated with single-line individualservice may be extended by means of acertified connector assembly (telephoneextension cord). The customer shouldbe aware that compliance with theabove conditions may not preventdegradation of service in somesituations.Repairs to certified equipment should bemade by an authorized Canadianmaintenance facility designated by thesupplier. Any repairs or alterations madeby the user to this equipment, orequipment malfunctions, may give thetelecommunications company cause torequest that the user disconnect theequipment.The user should ensure for his ownprotection that the electrical groundconnections of the power utility,telephone lines and internal metallicwater pipe system, if present, areconnected together. This precaution maybe particularly important in rural areas.CAUTIONUsers should not attempt to make suchconnections themselves, but shouldcontact the appropriate electricalinspection authority, or electrician, asappropriate.The exclamation point within anequilateral triangle is intended to alertthe user to the presence of importantoperating and maintenance (servicing)instructions in the literature accompa-nying the product.This symbol on the product is used toidentify the following importantinformation. Use only with specifiedSANYO power adaptor.NOTICE: This equipment meets theapplicable Industry Canada TerminalEquipment Technical Specifications. Thisis confirmed by the registration number.The abbreviation, IC, before theregistration number signifies thatregistration was performed based on aDeclaration of Conformity indicating thatIndustry Canada technical specificationswere met. It does not imply that IndustryCanada approved the equipment.CLT-2412E-NEW 7/5/02 6:21 PM Page 28
30SOS HELP LINEAt Sanyo, fulfilling the needs of our customers is a priority. That’swhy we created our SOS customer service program that guaranteessatisfaction.NATIONWIDE CUSTOMER SUPPORTSOS is there to help you. Our friendly and knowledgeable productspecialists will quickly answer your questions about setup and use of Sanyo telephone products. Simply call toll free from anywhere inCanada to connect to our no-charge, SOS support and servicenetwork:1-800-263-2244 between 8:30 am – 7:00 pm ESTOr visit our website at www.sanyoservice.com, and click theCustomer Relations button to get access to our FAQ’s (FrequentlyAsked Questions) and other helpful features.STAY-AT-HOME CONVENIENCEIt’s a nuisance making another trip to the store when you’re stuck.Now with SOS, all that’s necessary is a quick call from your home forproduct assistance.HASSLE-FREE EXCHANGEShould your Sanyo telephone require servicing due to a manufac-turing defect during the warranty period, SANYO Canada will shipprepaid a replacement unit* within two business days after receivingyour defective unit. Consumers are responsible for the shippingcosts of the unit back to Sanyo.•For older, non-current models, replacement units may not be available, in whichcase our regular warranty conditions will apply.GUARANTEED QUALITYAll SOS replacement sets are checked and serviced by factory-authorized technicians before being sent out. SOS means you never have to worry.C.O.D. and/or Collect shipments will not be accepted.Unit must be returned to Sanyo in its original box with all acces-sories, i.e.: owner’s manual, battery, adaptor, telephone cord, etc.CLT-2412E-NEW 7/5/02 6:21 PM Page 30

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