Sanyo Canada CLT99XXN 900 MHz Cordless Phone User Manual users manual
Sanyo Canada Inc 900 MHz Cordless Phone users manual
users manual
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INTRODUCTION
CAUTION: When using telephone equipment,
there are basic safety instructions that should
always be followed. Refer to the IMPORTANT
SAFETY INSTRUCTIONS provided with this
product and save them for future reference.
Your Caller ID phone stores and displays specific
information, provided by your local telephone company, to
subscribers of Caller ID or similar caller identification
services.
Your Caller ID phone enables you to:
• Identify callers before you answer the phone.
• View the time and date of each incoming call.
• Record up to 40 Caller ID messages sequentially.
• Know who called while you were away.
To get the most from your new phone, we suggest that
you take a few minutes right now to read through this
user's guide.
IMPORTANT: In order to use all of the features of this
phone, you must subscribe to either the standard
Name/Number Caller ID Service or Call Waiting
Caller ID Service. To know who is calling while you are
on the phone, you must subscribe to Call Waiting
Caller ID Service.
IMPORTANT: Because cordless phones operate on
electricity, you should have at least one phone in your
home that isn’t cordless, in case the power in your
home goes out.
BEFORE YOU BEGIN
PARTS CHECKLIST
Make sure your package includes the items shown here.
INSTALLATION
DESKTOP INSTALLATION
NOTE : The handset can be charged facing up or down.
1. Set the RINGER switch (on the handset) to ON and place
the handset in the cradle on the base.
2. Plug the power supply into the power jack on the
bottom of the base and the other end into an electrical
outlet. The in use/charge indicator comes on, verifying
the battery is charging.
Allow the phone to charge for 12 hours prior to first use.
If you don't properly charge the phone, battery
performance will be compromised.
NOTE: DO NOT connect the telephone line to the
modular jack until the phone has charged for 12 hours.
3. Plug the telephone line cord into the PHONE LINE jack
on the bottom of the base and into a modular jack.
CAUTION: Use only the SANYO Canada Inc.
power supply that came with this unit. Using
other power supplies may damage the unit.
NOTE: The phone automatically defaults to touch-
tone dialing. To change to pulse (rotary) dialing, see
"TONE/PULSE DIALING." If you don't know which
type of service you have, check with your local
telephone company.
WALL MOUNT INSTALLATION
Because it is necessary to charge the handset for 12 hours
prior to connecting the phone for use the first time, it is
better to leave the unit on a flat surface during initial
charge before attempting to hang it on the wall.
1. Set the RINGER switch (on the handset) to ON and place
the handset in the cradle on the base.
2. Plug the power supply into the power jack on the
bottom of the base and the other end into an electrical
outlet. The in use/charge indicator comes on, verifying
the battery is charging.
Allow the phone to charge for 12 hours prior to first use.
If you don't properly charge the phone, battery
performance will be compromised.
NOTE: DO NOT connect the telephone line to the
modular jack until the phone has charged for 12 hours.
3. Plug the telephone line cord into the PHONE LINE jack on the
bottom of the base and the other end into a modular jack.
4. Slip the mounting holes on the bracket over the wall
plate posts and firmly slide the unit down into place
(wall plate not included).
5. Place the handset in the cradle.
NOTE: If desired, gather the extra line cord together,
and fasten with a wire tie.
NOTE: The phone automatically defaults to touch-
tone dialing. To change to pulse (rotary) dialing,
see "TONE/PULSE DIALING." If you don't know
which type of service you have, check with the
phone company.
CAUTION: Use only the SANYO Canada Inc.
power supply that came with this unit. Using
other power supplies may damage the unit.
SET UP
There are three programmable menus available: Language,
Tone/Pulse Dialing and Area Code.
LANGUAGE SETTING
1. Make sure the phone is OFF (not in TALK mode).
2. Press the flash/program button until “ 1ENG 2FRA 3ESP”
shows in the display. “1ENG” is the default setting.
3. Use the CID/VOL left (-) or right (+) arrow button to
scroll to 1ENG 2FRA 3ESP, or use the touch tone
pad on the handset to enter the desired setting. For
example, to choose English, press the number 1 key.
1ENG is the default setting.
4. Press flash/program to store selection. You will hear a
confirmation tone.
TONE/PULSE DIALING
1. Make sure the phone is OFF (not in TALK mode).
2. Press the flash/program button until “ 1TONE 2PULSE”
shows in the display. “1TONE” is the default setting.
3. Use the CID/VOL left (-) or right (+) arrow button to
scroll to 1TONE or 2PULSE, or use the touch tone
pad on the handset to enter the desired setting. For
example, to choose TONE dialing, press the number 1
key.
1TONE is the default setting.
4. Press flash/program to store selection. You will hear a
confirmation tone.
AREA CODE SETTING
1. Make sure the phone is OFF (not in TALK mode).
2. Press the flash/program button until “- - - SET AREA
CODE” shows in the display. “
- - -”
is the default setting.
3. Use the handset number pad to enter your three digit
area code.
4. Press flash/program to store selection. You will hear a
confirmation tone.
CORDLESS PHONE BASICS
MAKING A CALL
To make a call, press the TALK button before you dial and
press it again to hang up.
REDIAL
While the phone is on, press the redial button to redial the
last number you dialed (up to 32 digits). If you get a busy
signal, and want to keep dialing the number, just press redial
again (you don't have to turn the phone off and back on).
FLASH
Use the flash/program button to activate custom calling
services such as call waiting or call transfer, which
are available through your local phone company.
TIP: Don’t use the TALK button to activate custom
calling services such as call waiting, or you’ll hang up
the phone.
IN USE INDICATOR LIGHT
The in use indicator is lit when the handset is charging in
the cradle on the base or when the phone is ON. It flashes
when you receive a call or when the PAGE button is
pressed.
CHANNEL BUTTON
While talking, you might need to manually change the
channel in order to get rid of static. Press and release the
channel/delete button to advance to the next channel. The
current channel number appears on the left side of the
display.
TEMPORARY TONE
This feature enables pulse (rotary) service phone users to
access touch-tone services offered by banks, credit card
companies, etc., by pressing the *tone/cancel button to
temporarily make the phone touch-tone compatible. To get
information about your bank account, for example, you would:
1. Call the bank’s information line.
2. Press the *tone/cancel button after your call is answered.
3. Follow the voice instructions to complete your transaction.
4. Hang up when finished. The phone returns to Pulse
(rotary) service.
CANCEL
Press the *tone/cancel button to cancel any command you
initiated.
FINDING THE HANDSET
This feature helps to locate a misplaced handset.
Press the page button on the base. The handset beeps
continuously for about two minutes or until you press any
button on the handset. You may also press page to cancel.
NOTE: The ringer does not have to be ON for this
feature to work.
RINGER SWITCH
The ringer switch must be ON for the handset to ring
during incoming calls.
VOLUME
While talking, press the VOLUME buttons (left and right
arrows) to adjust the listening level of the handset's
earpiece. There are four volume levels. Press the right
arrow (+) button to increase the volume level, and press
the left arrow (-) button to decrease. VOL 1 is the lowest
level and VOL 4 is the loudest.
CALL TIMER
While you are talking on the phone, the total talk time is
displayed on the bottom line of the display.
CALLER ID FEATURES
This unit receives and displays information transmitted by
your local phone company. This information can include
the phone number, date, and time;
or
the name, phone
number, date, and time. The unit can store up to 40 calls
for later review.
CALLER ID WITH CALL WAITING
Provided you subscribe to Caller ID with Call Waiting
service from your phone company, you are able to see who
is calling when you hear the call waiting beep. The caller
identification information appears in the display after you
hear the tone.
• Press the flash/program button to put the current person
on hold so that you can answer the incoming call.
IMPORTANT: In order to use the Caller ID functions
with this unit, you must subscribe to either the
standard Name/Number Caller ID Service or Call
Waiting Caller ID Service. To know who is calling while
you are on the phone, you must subscribe to Call
Waiting Caller ID Service.
RECEIVING AND STORING CALLS
When you receive a call, the information is transmitted by
the phone company to your Caller ID telephone between
the first and second ring.
When the memory is full, a new call automatically replaces
the oldest call in memory.
NEW
appears in the display for
calls received that have not been reviewed. REPT indicates
that a new call from the same number was received more
than once.
NOTE: Check with your local phone company
regarding name service availability.
REVIEWING RECORDS
As calls are received and stored, the display is updated to
let you know how many calls have been received.
• Press the CID/VOL (-) arrow button to scroll through the
call records from the most recent to the oldest.
• Press the CID/VOL (+) arrow button to scroll through the
call records from the oldest to the newest.
TRANSFERRING CID RECORDS TO
MEMORY
You may transfer a Caller ID record to your phone’s memory.
NOTE: It is important that you format CID records
correctly before storing in memory. It is not possible to
re-format CID records stored in memory.
1. Use the CID/VOL (-) arrow or CID/VOL (+) arrow button to
scroll to the desired record.
2. Press the memory button.
3. Press the desired memory location. You will hear a
confirmation tone. Example, press the number 1 key to
store the record in memory location 1.
To replace a CID record stored in a memory location
with a new CID record:
1. Repeat steps 1 through 3.
2. Press the memory button and REPLACE MEMO? shows
in the display.
3. Press *tone/cancel to exit, or press memory again and
the new CID record replaces the old CID record in that
memory location. You will hear a confirmation tone.
DELETING RECORDS
Use the channel/delete button to erase the record currently
shown in the display or all records.
DELETING THE CURRENT RECORD
1. Make sure the phone is OFF (not in TALK mode).
2. Use the CID/VOL (-) arrow or CID/VOL (+) arrow button to
display the desired Caller ID record.
3. Press channel/delete. The display shows DELETE?
4. Press channel/delete again to erase the record. You will
hear a confirmation tone. The display shows DELETED.
Then the next Caller ID record shows in the display.
DELETING ALL RECORDS
1. Make sure the phone is OFF (not in TALK mode).
2. Use the CID/VOL (-) arrow or CID/VOL (+) arrow button to
display any Caller ID record.
3. Press and hold channel/delete button until the unit
beeps and DELETE ALL?
shows in the display.
4. Press channel/delete again to erase all records. You will hear a
confirmation tone, and the display shows NO CALLS.
DIALING A CALLER ID NUMBER
1. Make sure the phone is OFF (not in TALK mode).
2. Use the CID/VOL (-) arrow or CID/VOL (+) arrow button to
display the desired Caller ID record.
3. Press TALK/callback button. The number dials
automatically.
CHANGING THE CID NUMBER FORMAT
The format button lets you change the format of the
displayed CID number. The available formats are as follows.
7-digit 7-digit telephone number.
10-digit 3-digit area code + 7-digit telephone number.
11-digit long distance code “1” + 3-digit area code +
7-digit telephone number.
1. Use the CID/VOL (-) arrow or CID/VOL (+) arrow button to
scroll to the number you want to call back.
2. If the number will not dial as shown, press the format
button. Repeat if necessary, until the correct number of
digits are shown.
3. Press TALK/callback button. The number dials
automatically.
MEMORY
Store up to 10 24-digit numbers in memory for quick
dialing. This memory feature is in addition to the 40 Caller
ID records that can be stored in the Caller ID memory log.
STORING A NAME AND NUMBER IN
MEMORY
1. Make sure the phone is OFF (not in TALK mode).
2. Press the memory button.
3. Press the desired memory location (0 through 9).
4. Press the memory button again. The display shows
ENTER NAME (up to 15 characters).
NOTE: If you don't want to enter the name, skip step 5.
For example, to enter the name Bill Smith, press the two
key twice for the letter B, press the four key three times
for the letter I, and press the five key three times for the
letter L. After one second, press the five key three times
again for the second letter L and press the one key to
insert a space between the letter L and S. Press the
seven key four times for the letter S, press the six key
once for the letter M, press the four key three times for
the letter I, press the eight key once for the letter T, and
press the four key twice for the letter H.
NOTE: If you enter a wrong letter, press channel/
delete button to backspace.
Printed in China
SEE MARKING ON BOTTOM / BACK OF PRODUCT
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSE THIS
PRODUCT TO RAIN
OR MOISTURE.
THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
CAUTION:
US NUMBER IS LOCATED ON THE CABINET BOTTOM
REN NUMBER IS LOCATED ON THE CABINET BOTTOM
TELEPHONE JACK REQUIREMENTS
To use this phone, you need an
RJ11C type modular telephone jack,
which might look like the one
pictured here, installed in your
home. If you don’t have a modular
jack, call your local phone company
to find out how to get one installed.
INSTALLATION NOTE: Some cordless telephones
operate at frequencies that may cause interference to
nearby TVs, microwave ovens, and VCRs. To minimize
or prevent such interference, the base of the cordless
telephone should not be placed near or on top of a
TV, microwave ovens, or VCR. If such interference
continues, move the cordless telephone farther away
from these appliances.
DIGITAL SECURITY SYSTEM
Your cordless phone uses a digital security system to
provide protection against false ringing, unauthorized
access, and charges to your phone line.
When you place the handset in the base, the unit verifies
its security code. After a power outage or battery
replacement, you should place the handset in the base for
about 20 seconds to reset the code.
NEW CALL #
Caller ID nameCaller ID phone number
Time Date New call
E
QUIPMENT
A
PPROVAL
I
NFORMATION
Your telephone equipment is approved for connection to the Public Switched Telephone
Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the
Technical Requirements for Telephone Terminal Equipment published by ACTA.
1Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the US
number and Ringer Equivalence Number (REN) for the equipment. You must, upon
request, provide this information to your telephone company.
The REN is useful in determining the number of devices you may connect to your
telephone line and still have all of these devices ring when your telephone number is
called. In most (but not all) areas, the sum of the RENs of all devices connected to one
line should not exceed 5. To be certain of the number of devices you may connect to
your line as determined by the REN, you should contact your local telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone
network must comply with the applicable FCC Part 68 rules and requirements adopted
by the ACTA. A compliant telephone cord and modular plug is provided with this
product. It is designed to be connected to a compatible modular jack that is also
compliant. See installation instructions for details.
Notes
• This equipment may not be used on coin service provided by the telephone
company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use
your own telephone equipment if you are on a party line. Check with your local
telephone company.
• Notice must be given to the telephone company upon permanent disconnection of
your telephone from your line.
• If your home has specially wired alarm equipment connected to the telephone line,
ensure the installation of this product does not disable your alarm equipment. If you
have questions about what will disable alarm equipment, consult your telephone
company or a qualified installer.
2Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network,
the telephone company shall, where practicable, notify you that temporary discontinuance
of service may be required. Where prior notice is not practicable and the circumstances
warrant such action, the telephone company may temporarily discontinue service
immediately. In case of such temporary discontinuance, the telephone company must: (1)
promptly notify you of such temporary discontinuance; (2) afford you the opportunity to
correct the situation; and (3) inform you of your right to bring a complaint to the Commission
pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment,
operations or procedures where such action is required in the operation of its business and
not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the
use or performance of your telephone equipment, the telephone company must give you
adequate notice, in writing, to allow you to maintain uninterrupted service.
H
EARING
A
ID
C
OMPATIBILITY
(HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
R
ECEIVING
A
C
ALL
1. Check the display to see who is calling.
2. Press the TALK button.
FRONT
PAGE
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5. Press the memory button to save the name. The display
shows ENTER TEL NUMBR.
6. Use the number keypad to enter the telephone number
you want to store (up to 24 digits).
7. Press memory again to store the number. You will hear a
confirmation tone.
CHANGING A STORED NUMBER
1. Repeat steps 1 through 7 in Storing a Name and
Number in Memory.
2. Press the memory button and REPLACE MEMO? shows
in the display.
3. Press *tone/cancel to exit, or press the memory button
to store the number. You will hear a confirmation tone.
STORING A REDIAL NUMBER
1. Repeat steps 1 through 6 in Storing a Name and Number
in Memory.
2. Press the redial button.
3. Press the memory button to store the number. You will
hear a confirmation tone.
To replace an old redial number stored in a memory
locations with a new redial number:
1. Repeat steps 1 through 6 in Storing a Name and
Number in Memory.
2. Press the memory button and REPLACE MEMO? shows
in the display.
3. Press *tone/cancel to exit, or press the memory button
again and the new redial number replaces the old redial
number in that memory location. You will hear a
confirmation tone.
DIALING A STORED NUMBER
1. Make sure the phone is ON by pressing the TALK/
callback button.
2. Press memory button.
3. Press the number (0-9) for the desired memory location.
The number dials automatically.
- OR -
1. Make sure the phone is OFF (not in TALK mode).
2. Press memory button.
3. Use the CID/VOL (-) arrow or CID/VOL (+) arrow button to
scroll through the numbers stored in memory until the
desired number is shown.
4. Press TALK/callback. The numbers dial automatically.
IMPORTANT: If you make test calls to emergency
numbers stored in memory, remain on the line and
briefly explain the reason for the call to the dispatcher.
Also, it’s a good idea to make these calls in off-peak
hours, such as early morning or late evening.
INSERTING A PAUSE IN THE DIALING
SEQUENCE
When storing information in memory, press the # pause
button twice within one second to insert a delay in the
dialing sequence of a stored telephone number when a
pause is needed to wait for a dial tone (for example after
you dial 9 for an outside line, or to wait for a computer
access tone). PAUSE shows on the display as a
“
P.
“
Each
pause counts as 1 digit in the dialing sequence.
REVIEWING AND DELETING STORED
NUMBERS
1. Press memory, then use the CID/VOL (-) arrow or CID/
VOL (+) arrow button to view the entry.
2. While the entry is displayed, press channel/delete button
to delete the entry. The display shows DELETE?
3. Press channel/delete again to delete the entry. DELETED
shows in the display.
CHAIN DIALING FROM MEMORY
Use this feature to make calls which require a sequence of
numbers such as using a calling card for a frequently
called long distance number. Basically, you dial each part
of the sequence from memory. The following example
shows how you can use chain dialing to make a call
through a long distance service:
The Number For Memory Location
Long distance access number 7
Authorization code 8
Frequently called long distance number 9
1. Make sure the phone is ON.
2. Press memory and then press 7.
3. When you hear the access tone, press memory again
and then press 8.
4. At the next access tone, press memory and then 9.
TIP: Wait for the access tones between pressing the
memory button, or your call might not go through.
HEADSET AND BELT CLIP
OPERATION
CONNECTING
AN OPTIONAL
HEADSET TO
THE HANDSET
For hands free
conversation, connect
the headset (optional)
to the HEADSET jack
as shown. The handset
receiver and
microphone are
disabled when the
headset is connected.
TIP: To order a headset, please refer to the accessory
order form at the end of this user’s guide.
Adjust the headset to
rest comfortably on top
of your head and over
your ear. Move the
microphone to
approximately 2 to 3
inches from your mouth.
• Press the TALK button
to answer or place a
call before using the headset.
CONNECTING THE BELT CLIP
There are two slots, one on each side of the handset.
• Attach the belt clip by inserting the sides of the belt clip
into the slots. Snap the ends of the belt clip into place.
CHANGING THE BATTERY
Make sure the telephone is OFF before
you replace battery.
1. Remove the battery compartment
door.
2. Disconnect the battery plug from the
jack in the handset battery
compartment and remove the battery
pack.
3. Insert the new battery pack and
connect the cord into the jack inside
the handset.
4. Put the battery compartment door
back on.
5. Place handset in the base to charge. Allow the handset
battery to properly charge (for 12 hours) prior to first use
or when you install a new battery pack. If you do not
properly charge the phone, battery performance will be
compromised.
CAUTION: To reduce the risk of fire or personal
injury, use only the battery.
BATTERY SAFETY PRECAUTIONS
• Do not burn, disassemble, mutilate, or puncture. Like
other batteries of this type, toxic materials could be
released which can cause injury.
• To reduce the risk of fire or personal injury, use only the
battery listed in the User’s Guide.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
GENERAL PRODUCT CARE
To keep your telephone working and looking good, follow
these guidelines:
• Avoid putting the phone near heating appliances and
devices that generate electrical noise (for example,
motors or fluorescent lamps).
• DO NOT expose to direct sunlight or moisture.
• Avoid dropping and other rough treatment to the phone.
• Clean with a soft cloth.
• Never use a strong cleaning agent or abrasive powder
because this will damage the finish.
• Retain the original packaging in case you need to ship
the phone at a later date.
CAUSES OF POOR RECEPTION
• Aluminum siding.
• Foil backing on insulation.
• Heating ducts and other metal construction can shield
radio signals.
• You’re too close to appliances such as microwaves,
stoves, computers, etc.
• Atmospheric conditions, such as strong storms.
• Base is installed in the basement or lower floor of
the house.
• Base is plugged into an AC outlet with other
electronic devices.
• Baby monitor is using the same frequency.
• Handset battery is low.
• You’re out of range of the base.
DISPLAY MESSAGES
The following indicators show the status of a message or
of the unit.
INCOMPLETE DATA Caller information has been
interrupted during transmission or
the phone line is excessively noisy.
ENTER NAME Prompt telling you to enter the
name for one of the 10 memory
locations.
ENTER TEL NUMBR Prompt telling you to enter the
telephone number for one of the
10 memory locations.
DELETE? Prompt asking if you want to erase
Caller ID records or one of the 10
numbers stored in the phone’s
outgoing memory.
DELETE ALL? Prompt asking if you want to erase
all Caller ID records.
DELETED Prompt confirming the Caller ID /
Memory record is erased.
END OF LIST Indicates that there is no
additional information in Caller ID
memory.
NEW Indicates call or calls have not
been reviewed.
UNKNOWN NAME/ The incoming call is from
CALLER/NUMBER an area not serviced by Caller ID
or the information was not sent.
PAGING Someone has pressed the page
button on the base.
BLOCKED CALL The person is calling from a
number that has been blocked
from transmission.
BLOCKED NAME The person’s name is blocked
from transmission.
REPT Repeat call message. Indicates
that a new call from the same
number was received more than
once.
NO DATA No Caller ID information was
received.
EMPTY Indicates a memory location is
vacant.
NO CALLS Indicates no CID records have
been stored.
MESSAGE WAITING Indicates a message is available.
HANDSET SOUND SIGNALS
Signal Meaning
A long warbling tone Signals an incoming call
(with ringer on)
Two long beeps Confirmation Tone
One short and one long beep Page signal
One short beep Low battery warning
every seven seconds
TROUBLESHOOTING TIPS
CALLER ID
No Display
• Is battery fully charged? Try replacing the battery. Make
sure the battery is properly installed and connected.
• If you are using AC power, make sure that the unit is
connected to a non-switched electrical outlet.
Disconnect the unit from the plug and plug it in again.
• Did you order Caller ID service from your local
telephone company?
Caller ID Error Message
• The unit displays this message if it detects anything
other than valid Caller ID information during the silent
period after the first ring. This message indicates the
presence of noise on the line.
TELEPHONE
No dial tone
• Check installation:
— Is the base power cord connected to a working outlet?
— Is the telephone line cord connected to the base unit
and the wall jack?
• Disconnect the base from the wall jack and connect
another phone to the same jack. If there is no dial tone
in the second phone, the problem might be your wiring
or local service.
• Is the handset out of range of the base?
• Make sure the battery is properly charged (12 hours).
• Is the battery pack installed correctly?
• Did the handset beep when you pressed the TALK/
callback button? Did the display indicator turn on? The
battery may need to be charged.
Dial tone is OK, but can't dial out
• Make sure the tone/pulse setting is programmed
correctly.
Handset does not ring
• Make sure the ringer switch on the handset is turned
to ON.
• You may have too many extension phones on your line.
Try unplugging some phones.
• See solutions for “No dial tone.”
You experience static, noise, or fading in and out
• Change channels
• Is handset out of range? Move closer to the base.
• Does the base need to be relocated?
• Charge battery.
• Make sure base is not plugged into an outlet with
another household appliance.
Unit beeps
• Place handset in base for 20 seconds to reset the
security code. If that doesn’t work, charge battery for 12
hours.
• See solutions for “No dial tone.”
• Replace battery.
Memory Dialing
• Did you program the memory location keys correctly?
• Did you follow proper dialing sequence?
• Make sure the tone/pulse setting is programmed correctly.
• Did you reprogram numbers into memory after power
outage or battery replacement?
S
ERVICE
If trouble is experienced with this equipment, for repair or
warranty information, please contact customer service at
1-800-263-2244. If the equipment is causing harm to the
telephone network, the telephone company may request that
you disconnect the equipment until the problem is resolved.
This product may be serviced only by the manufacturer or
its authorized service agents. Changes or modifications not
expressly approved by SANYO Canada Inc. could void the
user’s authority to operate this product. For instructions on
how to obtain service, refer to the warranty included in this
guide or call customer service at 1-800-263-2244.
Or refer inquiries to:
SANYO Canada Inc.
1-300 Applewood Cres. Concord, Ont. L4K 5C7
(905) 760-9944
Attach your sales receipt to the booklet for future reference
or jot down the date this product was purchased or
received as a gift. This information will be valuable if
service should be required during the warranty period.
Purchase date _________________________________________
Name of store _________________________________________
INTERFERENCE INFORMATION
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference; and (2)
This device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation.
This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio
or television reception, which can be determined by
turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna (that is, the
antenna for radio or television that is “receiving” the
interference).
• Reorient or relocate and increase the separation
between the telecommunications equipment and
receiving antenna.
• Connect the telecommunications equipment into an
outlet on a circuit different from that to which the
receiving antenna is connected.
• Consult the dealer or an experienced radio/TV technician
for help.
This equipment meets the applicable Industry Canada
Terminal Equipment Technical Specifications. This is
confirmed by the registration number. The abbreviation,
IC, before the registration number signifies that registration
was performed based on a Declaration of Conformity
indicating that Industry Canada technical specification
were met. It does not imply that Industry Canada approved
the equipment.
LIMITED WARRANTY
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase.
(The warranty period for rental units begins with the
first rental or 45 days from date of shipment to the
rental firm, whichever comes first.)
What we will do:
• Provide you with a new or, at our option, a refurbished
unit. The exchange unit is under warranty for the
remainder of the original product’s warranty period.
How you get service:
• Properly pack your unit. Include any cables, etc., which
were originally provided with the product. We
recommend using the original carton and packing
materials.
• ”Proof of purchase in the form of a bill of sale or
receipted invoice which is evidence that the product is
within the warranty period, must be presented to obtain
warranty service.” For rental firms, proof of first rental
is also required. Also print your name and address and
a description of the defect. Send via standard UPS or its
equivalent to:
SANYO Canada Inc.
1-300 Applewood Cres. Concord,
Ont. L4K 5C7
(905) 760-9944
• Pay any charges billed to you by the Exchange Center
for service not covered by the warranty.
• Insure your shipment for loss or damage. SANYO
accepts no liability in case of damage or loss.
• A new or refurbished unit will be shipped to you freight
prepaid.
What your warranty
does not
cover:
• Customer instruction. (Your Owner’s Manual provides
information regarding operating instructions and user
controls. Any additional information, should be
obtained from your dealer.)
• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated
into other products.
• Products purchased or serviced outside the Canada.
• Acts of nature, such as but not limited to lightning
damage.
Product Registration:
• Please complete and mail the Product Registration Card
packed with your unit. It will make it easier to contact
you should it ever be necessary. The return of the card
is not required for warranty coverage.
Limitation of Warranty:
• THE WARRANTY STATED ABOVE IS THE ONLY
WARRANTY APPLICABLE TO THIS PRODUCT. ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED
(INCLUDING ALL IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR
WRITTEN INFORMATION GIVEN BY SANYO Canada
INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE A
GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF
THIS WARRANTY.
• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS
WARRANTY IS THE EXCLUSIVE REMEDY OF THE
CONSUMER. SANYO Canada INC. SHALL NOT BE
LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS
PRODUCT OR ARISING OUT OF ANY BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT.
THIS DISCLAIMER OF WARRANTIES AND LIMITED
WARRANTY ARE GOVERNED BY THE LAWS OF THE
NOTE: The RBRC seal on the battery
used in your SANYO Canada Inc.
product indicates that we are
participating in a program to collect
and recycle Nickel Cadmium batteries
throughout the Canada. Please
contact your local recycling center.
Ni-Cd
RBRC
RBRC
STATE OF INDIANA. EXCEPT TO THE EXTENT
PROHIBITED BY APPLICABLE LAW, ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED
TO THE APPLICABLE WARRANTY PERIOD SET FORTH
ABOVE.
How state law relates to this warranty:
• Some states do not allow the exclusion nor limitation of
incidental or consequential damages, or limitations on
how long an implied warranty lasts so the above
limitations or exclusions may not apply to you.
• This warranty gives you specific legal rights, and you
also may have other rights that vary from state to state.
If you purchased your product outside the Canada:
• This warranty does not apply. Contact your dealer for
warranty information.
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