Contents
- 1. User Manual Part 1
- 2. User Manual Part 2
User Manual Part 1
WS Printer Owner’s Manual WS408DT FCC ID In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. FCC Warning This equipment has been tested, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC Statement for Optional RF module This device complies with RF radiation exposure limits set forth for an uncontrolled environment. The antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all people and must not be collocated or operating in conjunction with any other antenna or transmitter. Bluetooh/Wireless Communication Compliance Statement This product has been certified for compliance with the relevant radio interference regulations of your country or region. To make sure continued compliance, do not: ∙ Disassemble or modify this product. ∙ Remove the certificate label (serial number seal) affixed to this product. Use of this product near microwave and/or other wireless LAN equipment, or where static electricity or radio interference is present, may shorten the communication distance, or even disable communication. WARNING Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. (for USA only) ii Liability Disclaimer SATO Corporation takes steps to assure that the company’s published engineering specifications and manuals are correct; however, errors do occur. SATO reserves the right to correct any such errors and disclaims any resulting liability. In no event shall SATO or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or the results of use of or inability to use such product, even if SATO has been advised of the possibility of such damages. Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. iii Contents Introduction ........................................................................................................... 2 1.1 Features....................................................................................................... 2 1.2 Unpacking.................................................................................................... 2 1.3 Understand your printer ............................................................................. 3 1.3.1 Perspective view ............................................................................ 3 1.3.2 Back view ....................................................................................... 4 1.3.3 Interior view ................................................................................... 5 1.4 Printer lights ................................................................................................ 6 1.4.1 Status lights .................................................................................... 6 1.4.2 System mode .................................................................................. 7 Get started ............................................................................................................. 8 2.1 Attach the power cord ................................................................................ 8 2.2 Turn on/off your printer .............................................................................. 9 2.2.1 Turn on your printer ....................................................................... 9 2.2.2 Turn off your printer .................................................................... 10 2.3 Load media ................................................................................................ 11 2.3.1 Prepare media .............................................................................. 11 2.3.2 Place a media roll ......................................................................... 11 2.3.3 Test media feed ............................................................................ 14 2.4 Media types............................................................................................... 15 Printer operation.................................................................................................. 17 3.1 Media sensor calibration........................................................................... 17 3.2 Self test...................................................................................................... 18 3.3 Reset your printer ..................................................................................... 20 3.4 Media sensing ........................................................................................... 21 3.4.1 Transmissive sensor ..................................................................... 21 3.4.2 Reflective sensor .......................................................................... 22 3.5 Wireless connection .................................................................................. 23 3.5.1 Bluetooth ..................................................................................... 23 Maintenance ........................................................................................................ 27 4.1 Cleaning ..................................................................................................... 27 4.1.1 Printhead...................................................................................... 27 4.1.2 Media housing ............................................................................. 28 4.1.3 Sensor........................................................................................... 29 4.1.4 Platen roller .................................................................................. 30 Troubleshooting ................................................................................................... 31 iv 6 5.1 Printer issues ............................................................................................. 31 5.2 Media issues .............................................................................................. 32 5.3 Other issues............................................................................................... 33 Specifications ....................................................................................................... 34 6.1 Printer ....................................................................................................... 34 6.2 Media ........................................................................................................ 35 6.3 Bar codes ................................................................................................... 36 6.4 Bluetooth .................................................................................................. 38 6.5 Ethernet .................................................................................................... 39 6.6 Electrical and operating environment....................................................... 39 6.7 Physical dimension .................................................................................... 39 6.8 Interfaces................................................................................................... 40 6.8.1 USB ............................................................................................... 40 6.8.2 Ethernet ....................................................................................... 41 1 Introduction Unpacking 1 Introduction Thank you for purchasing a SATO WS printer. This manual provides information about how to set up and operate your printer, load the media and solve common problems. 1.1 Features ■ Various Connectivity Options USB, Ethernet ■ Easy Operation One‐button design for easy control ■ Fast Print Speed Max 6 inches/sec for the WS408 model ■ Wireless Connection Build a wireless printing environment with Bluetooth ■ External Memory The extra USB port allows you to use a USB flash drive for storage 1 Introduction Unpacking 1.2 Unpackiing Make sure all of the t followin ng items are e included in n your packkage. SATO WS Printer SATTO WS Quick Instaallation Guide AC Power Cord ply Power Supp e package im mmediately and inspecct for When you receivee the printeer, open the pany shipping damage. If you disccover any daamage, contact the shipping comp and fille a claim. SATO is not responsible e for any damage incurrred during shipping. Save all package materials for the shippin ng companyy to inspect. Notte If any ittem is missiing, please contact you ur local dealer. 1 Introduction Underrstand your prrinter 1.3 Understa and your printerr 1.3 3.1 Pe erspecttive view 1 Introduction Underrstand your prrinter 1.3 3.2 Ba ack view Cau ution The areas indiccated by the ellipse haave sharp eedges. To avoid inju ury, be carefful not to to ouch them when handling the prin nter. Cau ution To avoid injury, be careful not to trap p your fingeers in the Paaper Slott while open ning or closing the Top Cover. 1 Introduction Underrstand your prrinter 1.3 3.3 Interior view Warrning The printhead becomes ve ery hot durring printingg. Do not to ouch the printhead or o touch arround it dirrectly after printing. B By doing so you mayy get burnt. 1 Introduction Printer lights 1.4 Printer lights There are two LED lights that show the status of your printer. 1.4.1 Status lights Status lights help you check printer’s condition. The following tables show the blinking speed of status lights and the conditions they indicate. Symbol Blinking Speed Blinking Interval Fast 0.5 Second Medium 1 Second Slow 2 Seconds LED 1 Off LED 2 Off Description The print module is opened when the printer is turned on. Green Off In the online mode. Green Off The printer is transmitting data. Green Off In a pause state. Green Green The printer is writing data to the flash or USB memory. Green Green The USB memory is being initialized. The process takes about 15 seconds. Orange Green Paper jam. Orange Red The media is out when the print data is sent to the printer. Orange Red Paper end. Red Green Communication error (RS‐232C). Red Green Cutter error (with optional cutter). Flash ROM on the CPU board error or USB memory error. Red Green An erase error occurred when formatting the USB memory. Unable to save files due to insufficient USB memory. Red Green Command error. Red Orange Head high temperature error. Red Orange The printhead is broken. Red Red Cover (Thermal Head) open error. Red Red The RTC battery is low. (If the printer has a built‐in RTC) 1 Introduction Printer lights 1.4.2 System mode The system mode consists of status light color combinations. It contains a list of commands for you to select and run. To enter the system mode and run the command, do the following: 1. Turn off the printer. 2. Press and hold the FEED button, and turn on the printer. 3. Both status lights glow solid orange for a few seconds. Next, they turn to green shortly, and then turn to other colors. 4. When status lights show the color combination you need, release the FEED button immediately. 5. Press the FEED button to run the command. The following table is the command list of the system mode. LED 1 Green LED 2 Red Command Transmissive Sensor Calibration (Section 3.1) Green Orange Reflective Sensor Calibration (Section 3.1) Red Red Resetting Your Printer (Section 3.3) Red Orange Reserved Red Green Disable Checking RTC Battery Charge Orange Red Reserved Orange Green Self Test and Dump Mode (Section 3.2) 2 G started Get Attaach the powerr cord 2 Get startted This ch hapter desccribes how to t set up yo our printer. Cau ution Do not n use your printer in areas exposed to splasshing waterr or anyy other liquid. Cau ution Do not n drop your printer, or o place it in n an area su ubject to hum midity, vibraation or sho ock. 2.1 Atttach th he pow wer co ord 1. Maake sure thee power sw witch is set to the OFF position. 2. Inssert the pow wer supply’s connectorr into the prrinter poweer jack. 3. Inssert the AC power cord d into the po ower supplyy. 4. Plu ug the otheer end of thee AC powerr cord into the wall socket. Imporrtant Use only powerr supplies lissted in the user instrucctions. Warrning Do not n plug thee AC power cord with wet w hands, o or operate the printer and the power sup pply in an arrea where th hey may get wet. Serio ous injurry may resu ult from these actions! 2 Get started Turn on/off the printer 2.2 Turn on/off your printer When your printer is connected to a host (a computer), it is good to turn on the printer before turning on the host, and turn off the host before turning off the printer. 2.2.1 Turn on your printer 1. To turn on your printer, turn on the Power Switch as below. The “I” is the ON position. 2. Both status lights glow solid orange for a few seconds, and then LED 2 goes out, while LED 1 turns to solid green. Note If you connect the printer to the internet or insert a USB drive before turning on the printer, it will take longer for the printer to enter the online mode (LED 1 glows solid green) after you turn it on. 2 Get started Turn on/off the printer 2.2.2 Turn off your printer 1. Make sure LED 2 is off and LED 1 is solid green before turning off the printer. 2. To turn off your printer, turn off the Power Switch as below. The “O” is the OFF position. Caution Do not turn off your printer during data transmission. 10 2 Get started Load media 2.3 Load media There are various types and sizes for the media roll. Load the applicable media to satisfy your need. 2.3.1 Prepare media The inside wound and outside wound media roll can be loaded into the printer the same way. In case the media roll is dirty during shipping, handling or storage, remove the outside length of the media. It helps avoid dragging adhesive and dirty media between the printhead and platen roller. Inside Wound Outside Wound 2.3.2 Place a media roll 1. Open the top cover of the printer. 11
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