Contents
- 1. User Manual Part 1
- 2. User Manual Part 2
User Manual Part 2
Get started Load media 2. Preess the hold der lock on the Media Roll Holderrs to slide th hem outward, and plaace the med dia roll betw ween the ho olders. Makke sure the p print side iss up, and the media roll is clamped d tightly by the holderss. No ote The deefault core holder is se et for 1‐inch h inside diam meter (ID). To insstall a 1.5‐in nch ID mediia roll, use your hand or o a coin to loosen two thumbscrewss on both ho olders, flip the t core hollders horizo ontally and secure them back. 1 incch 1.5 in nch 12 2 Get started Load media 3. Pu ull the media until it reaaches out of the printeer. Thread th he media un nder the meedia guides. 4. Clo ose the top cover. 13 2 Get started Load media 2.3.3 Test media feed 1. Turn on the printer, and press the FEED button to feed a label. 2. Flip the media and tear it along the edge of the top cover. 14 2 Get started Media types 2.4 Media types Your printer supports various media types, including non‐continuous media, continuous media, and fanfold media. The following table provides details about them. Media Type Non‐Continuous Media Looks Like Description Non‐continuous media is the typical media for bar code printing. Labels and tags are made of various materials, such as paper, fabric or cardstock, and are separated by gaps, holes, notches or black marks. Many labels are self‐adhesive with liners, while some are linerless. 15 2 Get started Media Type Fanfold Media Media types Looks Like Description Fanfold media is in continuous form, but it can be used as non‐continuous media, because its labels are separated by folds. Some fanfold media also has black marks or liners. 16 3 Printer operation Media sensor calibration 3 Printer operation This chapter provides information about printer operation. 3.1 Media sensor calibration You will want the printer to work properly before starting your print jobs. To do this, you need to calibrate the media sensor. WS printers provide transmissive and reflective sensor calibration. Take the following steps to use them. 1. Make sure the media is properly loaded, the print module is closed, and the printer’s power switch is set to the OFF position. 2. Press and hold the FEED button, and turn on the printer. 3. Both status lights glow solid orange for a few seconds. Next, they turn to green shortly, and then turn to other colors. Do one of the following to select the sensor: If you want to calibrate the transmissive sensor, when LED 1 turns to green and LED 2 turns to red, release the FEED button immediately. If you want to calibrate the reflective sensor, when LED 1 turns to green and LED 2 turns to orange, release the FEED button immediately. 4. Press the FEED button. The media calibration is complete after the printer feeds 3‐4 labels and stops. 17 3 Printer operation Self test 3.2 Self test The printer can run a self test to print a configuration label, which helps you understand current settings of the printer. 1. Turn off the printer. 2. Press and hold the FEED button, and turn on the printer. 3. Both status lights glow solid orange for a few seconds. Next, they turn to green shortly, and then turn to other colors. When LED 1 turns to orange and LED 2 turns to green, release the FEED button. 4. Press the FEED button to print a configuration label. Your configuration label should look like this: 18 3 Printer operattion Sellf test 19 3 Printer operation Reset your printer 3.3 Reset your printer By resetting your printer, you can return your printer to the state it was in when you receive it. This can help you solve some problems caused by settings changed during the printing. Do the following to reset your printer: 1. Turn off the printer. 2. Press and hold the FEED button, and turn on the printer. 3. Both status lights glow solid orange for a few seconds. Next, they turn to green shortly, and then turn to other colors. When both lights turn to red, release the FEED button immediately. 4. Press and hold the FEED button for 3 seconds and release it. Both status lights blink red three times, and turn to solid orange for a few seconds. After the printer is reset, LED 2 goes out while LED 1 turns to solid green. Important In step 4, if you do not hold the FEED button long enough, LED 2 will blink orange three times while LED 1 goes out. It means the printer is not reset. 20 3 Printer operation Media sensing 3.4 Media sensing WS printers offer two types of media sensor: transmissive and reflective. They are used for detecting specific media types. 3.4.1 Transmissive sensor The transmissive sensor is fixed and placed near the center of the printhead. It is used for detecting gaps across the entire width of the label. Single Column 21 3 Printer operation Media sensing 3.4.2 Reflective sensor The reflective sensor is movable within the entire width of the media. It detects gaps, notches and black marks not located at the center of the media. Multi Columns Notch Black Mark Flip the media so the black‐mark side is facing down to align with the sensor. 22 3 Printer operattion Wireless conne ection 3.5 Wirelesss conn nectio on Printers which haave built‐in Bluetooth are a able to connect to tthe internett in a more flexible way. w You can transmit data to your printer in aany location within n Bluetooth range. 3.5 5.1 Bluetootth Beforee you use Bluetooth to connect yo our printer, make sure yyour compu uter or devvice has a bu uilt‐in Bluettooth adaptter. If your computer doesn’t have e it, get an n adapter an nd plug it in nto the USB port. The Bluetooth seetup screen may vary depend ding on yourr computer or device. In I this articlle, we use a Windo ows XP com mputer as an n example. Do thee following to set up a Bluetooth connection for your printer: 1. Cliick the Blueetooth icon in the notiffication areaa (system trray). 2. In the Bluetoo oth Devicess dialog boxx, click Add.. 23 3 Printer operattion Wireless conne ection 3. In the Add Blu uetooth De evice Wizard d dialog boxx, select thee My device e is set up and ready to be fo ound checkk box, and click Next. 4. Cliick SATO WS408DT, an nd click Nextt. 24 3 Printer operation Wireless connection 5. Click Let me choose my own passkey. The default key is 0000. After entering the key, click Next. 6. The computer will try to connect the printer. If it succeeds, you’ll see the successful message. Take a note of the outgoing COM port and click Finish. Note If you forget the port number, in the Bluetooth Devices dialog box, click the COM Ports tab to see the virtual COM port assigned to your printer. 25 3 Printer operation Wireless connection 7. Use any third‐party application to transmit data to the printer, such as Hyper Terminal. When you set up a connection in Hyper Terminal, choose the COM port you obtained in the previous step, so you can use Bluetooth to communicate with your printer. 26 4 Maintenance Cleaning 4 Maintenance This chapter describes routine cleaning procedure. 4.1 Cleaning To maintain print quality and prolong the printer’s life, you need to perform some routine maintenance. Daily maintenance should be done for high volume printing, and weekly for low volume printing. Caution Always turn off the printer before cleaning. 4.1.1 Printhead It is essential to keep printhead clean if you want the best print quality. We strongly recommend that you clean the printhead when you load a new media roll. If the printer is operated in critical environment, or the print quality declines, you need to clean the printhead more frequently. Keep in mind these things before you clean: ■ Keep the water away in case of corrosion on heating elements. ■ If you just finish printing, wait until the printhead cools down. ■ Do not touch the printhead with bare hands or hard objects. Cleaning steps: 1. Moisten a soft cloth or a cotton swab with ethyl alcohol. 2. Gently wipe the printhead in one direction. That is, wipe it only from left to right or vice versa. Do not wipe back‐and‐forth, in case dust or dirt attaches to the printhead again. 27 4 Maintenance Cleaning Important Printhead warranty becomes void if printhead’s serial number is removed, altered, defected, or made illegible, under every circumstance. 4.1.2 Media housing Use a soft cloth to clean the dust, dirt or debris built up on the Media Roll Holders, Media Guides and media path. 1. Moisten a soft cloth with ethyl alcohol. 2. Wipe the Media Roll Holders to clean dust. 3. Wipe the Media Guides to clean dust and dirt. 4. Wipe the media path to clean paper debris. 28 4 Maintenance Cleaning 4.1.3 Sensor Media sensors may not be able to detect the media correctly if it becomes dirty. 1. Moisten a soft cloth or a cotton swab with absolute ethyl alcohol. 2. Gently brush sensors to remove the dust away. 3. Use a dry cloth to clean the residue. 29 4 Maintenance Cleaning 4.1.4 Platen roller The platen roller is also important for print quality. Dirty platen roller may damage the printhead. Clean the platen roller right away if the adhesive, dirt or dust accumulates on it. 1. Moisten a soft cloth with absolute ethyl alcohol. 2. Gently wipe the platen roller to remove the dust and adhesive. 30 5 Troubleshooting Printer issues 5 Troubleshooting This chapter provides the information about printer problems and solutions. 5.1 Printer issues The printer won’t turn on ■ Did you attach the AC power cord? ■ Make sure the power supply’s connector is inserted into the printer power jack. ■ Check the power connection from the wall socket to the printer. Test the power cord and the socket with other electrical devices. ■ Disconnect the printer from the wall socket, and connect it again. The printer turns itself off ■ Turn on the printer again. ■ Make sure the power supply’s connector and the power cord are properly plugged. ■ Make sure the power supply and the power cord are not damaged. ■ Use the applicable power supply. ■ If the printer keeps turning itself off, check the socket and make sure it has enough power for the printer. The printer does not feed the media out ■ The media is not loaded correctly. See Section 2.3, “Loading Media” to reload the media. ■ If there is a paper jam, clear it. 31 5 Troubleshooting Media issues 5.2 Media issues The media is out ■ Load a new media roll. The paper is jammed ■ Open the printer and clear the jammed paper. ■ Make sure the paper is held properly by the Media Guides. The printing position is not correct ■ Did you use the correct media type for printing? ■ The media is not loaded correctly. See Section 2.3, “Loading Media” to reload the media. ■ The media sensor needs to be calibrated. See Section 3.1, “Media Sensor Calibration” to calibrate the sensor. ■ The media sensor is dirty. Clean the media sensor. Nothing is printed ■ The media is not loaded correctly. See Section 2.3, “Loading Media” to reload the media. ■ The print data might not be sent successfully. Make sure the interface is set correctly in the printer driver, and send the print data again. The print quality is poor ■ The printhead is dirty. Clean the printhead. ■ The platen roller is dirty. Clean the platen roller. ■ Adjust the print darkness, or lower the print speed. ■ The media is incompatible for the printer. Use SATO‐approved media roll instead. 32 5 Troubleshooting Other issues 5.3 Other issues There are broken lines in the printed label ■ The printhead is dirty. Clean the printhead. An error occurred when writing data to the USB memory ■ Did you insert the USB drive? ■ Make sure the USB drive is plugged tightly into the port. ■ The USB drive might be broken. Replace it with another one. The printer is unable to save files due to insufficient USB memory ■ Delete the files on your USB drive to free some space, or replace your USB drive with an empty one. The printhead temperature is extremely high ■ The printhead temperature is controlled by the printer. If it is extremely high, the printer will stop printing automatically, until the printhead is cool down. After that, the printer will resume printing automatically, if there is any unfinished print job. The printhead is broken ■ Contact your local dealer for assistance. 33 6 Specifications Printer 6 Specifications This chapter provides specifications for the printer. 6.1 Printer Model WS408DT Print method Resolution Direct Thermal 203 dpi (8 dots/mm) Media Alignment Centered Operation Mode Standard: Continuous mode, Tear‐off mode Sensor Media Sensor: Gap Sensor (Transmissive, Fixed) I‐Mark Sensor (Reflective, Movable) Head Open Switch Print Speed Print Darkness Max Printable Area 2, 3, 4, 5, 6 inches/sec (50.8, 76.2, 101.6, 127, 152.4 mm/sec) Default: 5 onches/sec 2 &3ips for peel off mode Darkness level – SZPL: 0 ~ 30 Default –SZPL: SD15 Length 999 mm x Width 108 mm Non‐Printable Area Pitch Direction ‐ Top: 1 mm, Bottom: 1 mm (excluding liner) Width Direction ‐ Left: 1 mm, Right: 1 mm (excluding liner) Print Ratio Average print ratio within 15 % or less (whole print layout area) Full width with 1 mm pitch is required Interface USB (Type A and Type B), Ethernet, Bluetooth Standard Memory (Flash ROM): 16 MB Onboard Memory User Memory: 3 MB Standard Memory (SDRAM): 32 MB External Memory USB: Max 16 GB Panel LED Font 2 LED, 1 Button 1st LED: Red and Green (Various Combinations: Orange) 2nd LED: Red and Green (Various Combinations: Orange) Standard: See the SZPL Command Reference 34 6 Specifications Media 6.2 Media Properties Media Size Description Continuous Mode Length: 8 mm ~ 997 mm Width: 22.4 mm ~ 115 mm (including liner 25.4 ~ 118 mm) Tear‐Off Mode Length: 30 mm ~ 997 mm Width: 22.4 mm ~ 115 mm (including liner 25.4 ~ 118 mm) Max Roll Diameter Size: 127 mm (5 inches) Max Roll Diameter Size for External Media Stand: 203.2 mm (8 inches) Media Type Direct Thermal Label Direct Thermal Tag Roll Paper (Inside Wound or Outside Wound) Fanfold Paper 35 6 Specifications Bar code 6.3 Bar codes Programming Language One Dimensional Bar Code SZPL UPC‐A UPC‐E JAN/EAN CODE39 CODE93 CODE128 GS1‐128 (UCC/EAN128) CODABAR (NW‐7) ITF Industrial 2of5 MSI UPC add‐on code POSTNET GS1 DataBar Omnidirectional GS1 DataBar Truncated GS1 DataBar Stacked GS1 DataBar Stacked Omnidirectional GS1 DataBar Limited GS1 DataBar Expanded GS1 DataBar Expanded Stacked Two Dimensional Bar Code QR Code PDF417 (including MicroPDF) DataMatrix (ECC200) GS1 DataMatrix MaxiCode Composite Symbol EAN‐13 Composite (CC‐A/CC‐B) EAN‐8 Composite (CC‐A/CC‐B) UPC‐A Composite (CC‐A/CC‐B) UPC‐E Composite (CC‐A/CC‐B) GS1 DataBar Composite (CC‐A/CC‐B) GS1 DataBar Truncated Composite (CC‐A/CC‐B) GS1 DataBar Stacked Composite (CC‐A/CC‐B) 36 6 Specifications Programming Language Bar code SZPL GS1 DataBar Expanded Stacked Composite (CC‐A/CC‐B) GS1 DataBar Expanded Composite (CC‐A/CC‐B) GS1 DataBar Stacked Omnidirectional Composite (CC‐A/CC‐B) GS1 DataBar Limited Composite (CC‐A/CC‐B) GS1‐128 Composite (CC‐A/CC‐B/CC‐C) 37 6 Specifications Bluetooth 6.4 Bluetooth Properties Standard Bluetooth I/F Bluetooth 2.1 + EDR or later Enable Device WS Series Operating Temperature 41°F (5°C) ~ 104°F (40°C) Storage Temperature ‐4°F (‐20°C) ~ 140°F (60°C) Operating Humidity 25 ~ 85 % Non‐condensing R.H Storage Humidity 10 ~ 90 % Non‐condensing R.H Connection Form Only one‐to‐one connection is supported. Support Profile Serial Port Profile (SPP) PIN code is supported. Class of Radio Transmission CLASS 2 Transmission Method Bi‐directional (Half‐duplex) Flow Control Credit based flow control Operating Mode Slave Mode Transmission Distance 3 m (360 degrees) SR Mode in Page/Inquiry Scanning R1 Scan Interval 1.28 sec. Scan Window 22.5 msec. RF Frequency Range 2402 ~ 2480 MHz Nominal Output Power +4 dBm (2.51 mW) MAX 38 6 Specifications Ethernet 6.5 Ethernet Properties Port Description RJ‐45 Speed 10Base‐T/100Base‐T (Auto Detecting) Protocol ARP, IP, ICMP, UDP, TCP, HTTP, DHCP, Socket, LPR, IPv4, SNMPv2 Mode TCP Server/Client, UDP Client Technology HP Auto‐MDIX, Auto‐Negotiation 6.6 Electrical and operating environment Properties Power Supply Range Voltage: AC 100 V ~ 240 V ± 10 % (full range) Frequency: 50 Hz ‐ 60 Hz ± 5 % Power Consumption 60W Temperature Operating: 5 °C ~ 40 °C Storage: ‐40 °C ~ 60 °C Humidity Operating: 25 %RH ~ 85 %RH (non‐condensing) Storage: 10 %RH ~ 90 %RH (non‐condensing) 6.7 Physical dimension Dimension Size Size and Weight W 183.8 x D 222.6m x H 166 mm Weight Approx. 1.76kg 39 6 Specifications Interfaces 6.8 Interfaces This section provides information about IO port specifications for the printer. 6.8.1 USB There are two common USB connectors. Typically, type A is found on hosts and hubs; type B is found on devices and hubs. The figure below shows their pinouts. Type A Type B Pin Signal VBUS Description +5V D‐ Differential data signaling pair ‐ D+ Differential data signaling pair + Ground Ground 40 6 Specifications Interfaces 6.8.2 Ethernet The Ethernet uses RJ‐45 cable, which is 8P8C (8‐Position 8‐Contact). The figure below shows its pinout. 1 2 3 4 5 6 7 8 41 Pin Signal Transmit+ Transmit‐ Receive+ Reserved Reserved Receive‐ Reserved Reserved
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