Sato WS4DT-BT Barcode Printer User Manual Part 2

Sato Corporation Barcode Printer Part 2

Contents

User Manual Part 2

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Document ID2659846
Application ID4lrvVo8BQjxfAYGP85+JDw==
Document DescriptionUser Manual Part 2
Short Term ConfidentialNo
Permanent ConfidentialNo
SupercedeNo
Document TypeUser Manual
Display FormatAdobe Acrobat PDF - pdf
Filesize372.59kB (4657402 bits)
Date Submitted2015-06-26 00:00:00
Date Available2015-06-26 00:00:00
Creation Date2015-06-04 09:06:34
Producing SoftwareAcrobat Distiller 9.0.0 (Windows)
Document Lastmod2015-06-04 09:17:36
Document TitleMicrosoft Word - SATO_WS_Owners_Manual_Draft_sam_v1 _06-04_
Document CreatorPScript5.dll Version 5.2.2
Document Author: Administrator

Get started
Load media
2. Preess the hold
der lock on the Media Roll Holderrs to slide th
hem outward, and
plaace the med
dia roll betw
ween the ho
olders. Makke sure the p
print side iss up, and
the media roll is clamped
d tightly by the holderss.
No
ote
The deefault core holder is se
et for 1‐inch
h inside diam
meter (ID). To
insstall a 1.5‐in
nch ID mediia roll, use your
hand or
o a coin to loosen two
thumbscrewss on both ho
olders, flip the
t core hollders horizo
ontally and secure
them back.
1 incch
1.5 in
nch
12
2
Get started
Load media
3. Pu
ull the media until it reaaches out of the printeer. Thread th
he media un
nder the
meedia guides.
4. Clo
ose the top cover.
13
2
Get started
Load media
2.3.3 Test media feed
1. Turn on the printer, and press the FEED button to feed a label.
2. Flip the media and tear it along the edge of the top cover.
14
2
Get started
Media types
2.4 Media types
Your printer supports various media types, including non‐continuous media,
continuous media, and fanfold media. The following table provides details about
them.
Media Type
Non‐Continuous
Media
Looks Like
Description
Non‐continuous media is the typical media for
bar code printing. Labels and tags are made of
various materials, such as paper, fabric or
cardstock, and are separated by gaps, holes,
notches or black marks. Many labels are
self‐adhesive with liners, while some are
linerless.
15
2
Get started
Media Type
Fanfold Media
Media types
Looks Like
Description
Fanfold media is in continuous form, but it can
be used as non‐continuous media, because its
labels are separated by folds. Some fanfold
media also has black marks or liners.
16
3
Printer operation
Media sensor calibration
3 Printer operation
This chapter provides information about printer operation.
3.1 Media sensor calibration
You will want the printer to work properly before starting your print jobs. To
do this, you need to calibrate the media sensor. WS printers provide
transmissive and reflective sensor calibration. Take the following steps to
use them.
1. Make sure the media is properly loaded, the print module is closed, and
the printer’s power switch is set to the OFF position.
2. Press and hold the FEED button, and turn on the printer.
3. Both status lights glow solid orange for a few seconds. Next, they turn to
green shortly, and then turn to other colors. Do one of the following to
select the sensor:

If you want to calibrate the transmissive sensor, when LED 1 turns to
green and LED 2 turns to red, release the FEED button immediately.

If you want to calibrate the reflective sensor, when LED 1 turns to green
and LED 2 turns to orange, release the FEED button immediately.
4. Press the FEED button. The media calibration is complete after the
printer feeds 3‐4 labels and stops.
17
3
Printer operation
Self test
3.2 Self test
The printer can run a self test to print a configuration label, which helps you
understand current settings of the printer.
1. Turn off the printer.
2. Press and hold the FEED button, and turn on the printer.
3. Both status lights glow solid orange for a few seconds. Next, they turn to
green shortly, and then turn to other colors. When LED 1 turns to orange
and LED 2 turns to green, release the FEED button.
4. Press the FEED button to print a configuration label.
Your configuration label should look like this:
18
3
Printer operattion
Sellf test
19
3
Printer operation
Reset your printer
3.3 Reset your printer
By resetting your printer, you can return your printer to the state it was in
when you receive it. This can help you solve some problems caused by
settings changed during the printing.
Do the following to reset your printer:
1. Turn off the printer.
2. Press and hold the FEED button, and turn on the printer.
3. Both status lights glow solid orange for a few seconds. Next, they turn to
green shortly, and then turn to other colors. When both lights turn to
red, release the FEED button immediately.
4. Press and hold the FEED button for 3 seconds and release it. Both status
lights blink red three times, and turn to solid orange for a few seconds.
After the printer is reset, LED 2 goes out while LED 1 turns to solid green.
Important In step 4, if you do not hold the FEED button long enough,
LED 2 will blink orange three times while LED 1 goes out. It means the
printer is not reset.
20
3
Printer operation
Media sensing
3.4 Media sensing
WS printers offer two types of media sensor: transmissive and reflective.
They are used for detecting specific media types.
3.4.1 Transmissive sensor
The transmissive sensor is fixed and placed near the center of the printhead.
It is used for detecting gaps across the entire width of the label.
Single Column
21
3
Printer operation
Media sensing
3.4.2 Reflective sensor
The reflective sensor is movable within the entire width of the media. It
detects gaps, notches and black marks not located at the center of the
media.
Multi Columns
Notch
Black Mark
Flip the media so the black‐mark side is facing down to align with the sensor.
22
3
Printer
operattion
Wireless conne
ection
3.5 Wirelesss conn
nectio
on
Printers which haave built‐in Bluetooth are
a able to connect
to tthe internett in
a more flexible way.
w You can transmit data to your printer in aany location
within
n Bluetooth range.
3.5
5.1 Bluetootth
Beforee you use Bluetooth to connect yo
our printer, make sure yyour compu
uter
or devvice has a bu
uilt‐in Bluettooth adaptter. If your computer
doesn’t have
e it,
get an
n adapter an
nd plug it in
nto the USB port. The Bluetooth
seetup screen
may vary depend
ding on yourr computer or device. In
I this articlle, we use a
Windo
ows XP com
mputer as an
n example.
Do thee following to set up a Bluetooth connection
for your printer:
1. Cliick the Blueetooth icon in the notiffication areaa (system trray).
2. In the Bluetoo
oth Devicess dialog boxx, click Add..
23
3
Printer operattion
Wireless conne
ection
3. In the Add Blu
uetooth De
evice Wizard
d dialog boxx, select thee My device
e is
set up and ready to be fo
ound checkk box, and click
Next.
4. Cliick SATO WS408DT, an
nd click Nextt.
24
3
Printer operation
Wireless connection
5. Click Let me choose my own passkey. The default key is 0000. After
entering the key, click Next.
6. The computer will try to connect the printer. If it succeeds, you’ll see the
successful message. Take a note of the outgoing COM port and click
Finish.
Note
If you forget the port number, in the Bluetooth Devices dialog
box, click the COM Ports tab to see the virtual COM port assigned to
your printer.
25
3
Printer operation
Wireless connection
7. Use any third‐party application to transmit data to the printer, such as
Hyper Terminal. When you set up a connection in Hyper Terminal,
choose the COM port you obtained in the previous step, so you can use
Bluetooth to communicate with your printer.
26
4
Maintenance
Cleaning
4 Maintenance
This chapter describes routine cleaning procedure.
4.1 Cleaning
To maintain print quality and prolong the printer’s life, you need to perform
some routine maintenance. Daily maintenance should be done for high
volume printing, and weekly for low volume printing.
Caution Always turn off the printer before cleaning.
4.1.1 Printhead
It is essential to keep printhead clean if you want the best print quality. We
strongly recommend that you clean the printhead when you load a new
media roll. If the printer is operated in critical environment, or the print
quality declines, you need to clean the printhead more frequently.
Keep in mind these things before you clean:
■
Keep the water away in case of corrosion on heating elements.
■
If you just finish printing, wait until the printhead cools down.
■
Do not touch the printhead with bare hands or hard objects.
Cleaning steps:
1. Moisten a soft cloth or a cotton swab with ethyl alcohol.
2. Gently wipe the printhead in one direction. That is, wipe it only from left
to right or vice versa. Do not wipe back‐and‐forth, in case dust or dirt
attaches to the printhead again.
27
4
Maintenance
Cleaning
Important Printhead warranty becomes void if printhead’s serial
number is removed, altered, defected, or made illegible, under every
circumstance.
4.1.2 Media housing
Use a soft cloth to clean the dust, dirt or debris built up on the Media Roll
Holders, Media Guides and media path.
1. Moisten a soft cloth with ethyl alcohol.
2. Wipe the Media Roll Holders to clean dust.
3. Wipe the Media Guides to clean dust and dirt.
4. Wipe the media path to clean paper debris.
28
4
Maintenance
Cleaning
4.1.3 Sensor
Media sensors may not be able to detect the media correctly if it becomes
dirty.
1. Moisten a soft cloth or a cotton swab with absolute ethyl alcohol.
2. Gently brush sensors to remove the dust away.
3. Use a dry cloth to clean the residue.
29
4
Maintenance
Cleaning
4.1.4 Platen roller
The platen roller is also important for print quality. Dirty platen roller may
damage the printhead. Clean the platen roller right away if the adhesive,
dirt or dust accumulates on it.
1. Moisten a soft cloth with absolute ethyl alcohol.
2. Gently wipe the platen roller to remove the dust and adhesive.
30
5
Troubleshooting
Printer issues
5 Troubleshooting
This chapter provides the information about printer problems and solutions.
5.1 Printer issues
The printer won’t turn on
■
Did you attach the AC power cord?
■
Make sure the power supply’s connector is inserted into the printer
power jack.
■
Check the power connection from the wall socket to the printer. Test
the power cord and the socket with other electrical devices.
■
Disconnect the printer from the wall socket, and connect it again.
The printer turns itself off
■
Turn on the printer again.
■
Make sure the power supply’s connector and the power cord are
properly plugged.
■
Make sure the power supply and the power cord are not damaged.
■
Use the applicable power supply.
■
If the printer keeps turning itself off, check the socket and make sure it
has enough power for the printer.
The printer does not feed the media out
■
The media is not loaded correctly. See Section 2.3, “Loading Media” to
reload the media.
■
If there is a paper jam, clear it.
31
5
Troubleshooting
Media issues
5.2 Media issues
The media is out
■
Load a new media roll.
The paper is jammed
■
Open the printer and clear the jammed paper.
■
Make sure the paper is held properly by the Media Guides.
The printing position is not correct
■
Did you use the correct media type for printing?
■
The media is not loaded correctly. See Section 2.3, “Loading Media” to
reload the media.
■
The media sensor needs to be calibrated. See Section 3.1, “Media
Sensor Calibration” to calibrate the sensor.
■
The media sensor is dirty. Clean the media sensor.
Nothing is printed
■
The media is not loaded correctly. See Section 2.3, “Loading Media” to
reload the media.
■
The print data might not be sent successfully. Make sure the interface is
set correctly in the printer driver, and send the print data again.
The print quality is poor
■
The printhead is dirty. Clean the printhead.
■
The platen roller is dirty. Clean the platen roller.
■
Adjust the print darkness, or lower the print speed.
■
The media is incompatible for the printer. Use SATO‐approved media
roll instead.
32
5
Troubleshooting
Other issues
5.3 Other issues
There are broken lines in the printed label
■
The printhead is dirty. Clean the printhead.
An error occurred when writing data to the USB memory
■
Did you insert the USB drive?
■
Make sure the USB drive is plugged tightly into the port.
■
The USB drive might be broken. Replace it with another one.
The printer is unable to save files due to insufficient USB
memory
■
Delete the files on your USB drive to free some space, or replace your
USB drive with an empty one.
The printhead temperature is extremely high
■
The printhead temperature is controlled by the printer. If it is extremely
high, the printer will stop printing automatically, until the printhead is
cool down. After that, the printer will resume printing automatically, if
there is any unfinished print job.
The printhead is broken
■
Contact your local dealer for assistance.
33
6
Specifications
Printer
6 Specifications
This chapter provides specifications for the printer.
6.1 Printer
Model
WS408DT
Print method
Resolution
Direct Thermal
203 dpi (8 dots/mm)
Media Alignment
Centered
Operation Mode
Standard: Continuous mode, Tear‐off mode
Sensor
Media Sensor: Gap Sensor (Transmissive, Fixed)
I‐Mark Sensor (Reflective, Movable)
Head Open Switch
Print Speed
Print Darkness
Max Printable Area
2, 3, 4, 5, 6 inches/sec
(50.8, 76.2, 101.6, 127, 152.4 mm/sec) Default: 5 onches/sec
2 &3ips for peel off mode
Darkness level – SZPL: 0 ~ 30
Default –SZPL: SD15
Length 999 mm x Width 108 mm
Non‐Printable Area
Pitch Direction ‐ Top: 1 mm, Bottom: 1 mm (excluding liner)
Width Direction ‐ Left: 1 mm, Right: 1 mm (excluding liner)
Print Ratio
Average print ratio within 15 % or less (whole print layout area)
Full width with 1 mm pitch is required
Interface
USB (Type A and Type B), Ethernet, Bluetooth
Standard Memory (Flash ROM): 16 MB
Onboard Memory
User Memory: 3 MB
Standard Memory (SDRAM): 32 MB
External Memory
USB: Max 16 GB
Panel
LED
Font
2 LED, 1 Button
1st LED: Red and Green (Various Combinations: Orange)
2nd LED: Red and Green (Various Combinations: Orange)
Standard: See the SZPL Command Reference
34
6
Specifications
Media
6.2 Media
Properties
Media Size
Description
Continuous Mode
Length: 8 mm ~ 997 mm
Width: 22.4 mm ~ 115 mm (including liner 25.4 ~ 118 mm)
Tear‐Off Mode
Length: 30 mm ~ 997 mm
Width: 22.4 mm ~ 115 mm (including liner 25.4 ~ 118 mm)
Max Roll Diameter Size: 127 mm (5 inches)
Max Roll Diameter Size for External Media Stand: 203.2
mm (8 inches)
Media Type
Direct Thermal Label
Direct Thermal Tag
Roll Paper (Inside Wound or Outside Wound)
Fanfold Paper
35
6
Specifications
Bar code
6.3 Bar codes
Programming Language
One Dimensional Bar Code
SZPL
UPC‐A
UPC‐E
JAN/EAN
CODE39
CODE93
CODE128
GS1‐128 (UCC/EAN128)
CODABAR (NW‐7)
ITF
Industrial 2of5
MSI
UPC add‐on code
POSTNET
GS1 DataBar Omnidirectional
GS1 DataBar Truncated
GS1 DataBar Stacked
GS1 DataBar Stacked Omnidirectional
GS1 DataBar Limited
GS1 DataBar Expanded
GS1 DataBar Expanded Stacked
Two Dimensional Bar Code
QR Code
PDF417 (including MicroPDF)
DataMatrix (ECC200)
GS1 DataMatrix
MaxiCode
Composite Symbol
EAN‐13 Composite (CC‐A/CC‐B)
EAN‐8 Composite (CC‐A/CC‐B)
UPC‐A Composite (CC‐A/CC‐B)
UPC‐E Composite (CC‐A/CC‐B)
GS1 DataBar Composite (CC‐A/CC‐B)
GS1 DataBar Truncated Composite
(CC‐A/CC‐B)
GS1 DataBar Stacked Composite
(CC‐A/CC‐B)
36
6
Specifications
Programming Language
Bar code
SZPL
GS1 DataBar Expanded Stacked
Composite (CC‐A/CC‐B)
GS1 DataBar Expanded Composite
(CC‐A/CC‐B)
GS1 DataBar Stacked Omnidirectional
Composite (CC‐A/CC‐B)
GS1 DataBar Limited Composite
(CC‐A/CC‐B)
GS1‐128 Composite (CC‐A/CC‐B/CC‐C)
37
6
Specifications
Bluetooth
6.4 Bluetooth
Properties
Standard
Bluetooth I/F
Bluetooth 2.1 + EDR or later
Enable Device
WS Series
Operating Temperature
41°F (5°C) ~ 104°F (40°C)
Storage Temperature
‐4°F (‐20°C) ~ 140°F (60°C)
Operating Humidity
25 ~ 85 % Non‐condensing R.H
Storage Humidity
10 ~ 90 % Non‐condensing R.H
Connection Form
Only one‐to‐one connection is
supported.
Support Profile
Serial Port Profile (SPP)
PIN code is supported.
Class of Radio Transmission
CLASS 2
Transmission Method
Bi‐directional (Half‐duplex)
Flow Control
Credit based flow control
Operating Mode
Slave Mode
Transmission Distance
3 m (360 degrees)
SR Mode in Page/Inquiry Scanning
R1 Scan Interval 1.28 sec.
Scan Window 22.5 msec.
RF Frequency Range
2402 ~ 2480 MHz
Nominal Output Power
+4 dBm (2.51 mW) MAX
38
6
Specifications
Ethernet
6.5 Ethernet
Properties
Port
Description
RJ‐45
Speed
10Base‐T/100Base‐T (Auto Detecting)
Protocol
ARP, IP, ICMP, UDP, TCP, HTTP, DHCP,
Socket, LPR, IPv4, SNMPv2
Mode
TCP Server/Client, UDP Client
Technology
HP Auto‐MDIX, Auto‐Negotiation
6.6 Electrical and operating
environment
Properties
Power Supply
Range
Voltage: AC 100 V ~ 240 V ± 10 % (full range)
Frequency: 50 Hz ‐ 60 Hz ± 5 %
Power Consumption
60W
Temperature
Operating: 5 °C ~ 40 °C
Storage: ‐40 °C ~ 60 °C
Humidity
Operating: 25 %RH ~ 85 %RH (non‐condensing)
Storage: 10 %RH ~ 90 %RH (non‐condensing)
6.7 Physical dimension
Dimension
Size
Size and Weight
W 183.8 x D 222.6m x H 166 mm
Weight
Approx. 1.76kg
39
6
Specifications
Interfaces
6.8 Interfaces
This section provides information about IO port specifications for the
printer.
6.8.1 USB
There are two common USB connectors. Typically, type A is found on hosts
and hubs; type B is found on devices and hubs. The figure below shows their
pinouts.
Type A
Type B
Pin
Signal
VBUS
Description
+5V
D‐
Differential data signaling pair ‐
D+
Differential data signaling pair +
Ground
Ground
40
6
Specifications
Interfaces
6.8.2 Ethernet
The Ethernet uses RJ‐45 cable, which is 8P8C (8‐Position 8‐Contact). The
figure below shows its pinout.
1 2 3 4 5 6 7 8
41
Pin
Signal
Transmit+
Transmit‐
Receive+
Reserved
Reserved
Receive‐
Reserved
Reserved

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