Savi Technology 650R-V1 EchoPoint Reader User Manual EchoPointSR650 101

Savi Technology Inc EchoPoint Reader EchoPointSR650 101

Contents

Users Manual Revised

Savi Fixed Reader SR-650-101Installation GuideVersion 1.0
First edition February 2004Part number 805-04399-001 Rev ADocumentation for Savi Fixed Reader SR-650-101, version 1.0Copyright © 2004 Savi Technology, Inc. All rights reserved.Information in this manual is subject to change without notice and does not represent a commitment from the vendor. The software and/or databases described in this document are furnished under a license agreement or nondisclosure agreement. The software and/or databases may be used or copied only in accordance with the terms of the agreement. It is against the law to copy the software on any medium except as specifically allowed in the license or nondisclosure agreement.Savi, Savi SmartChain, and Batch Collection are registered trademarks, and EchoPoint, Savi GateReader, Savi MobileReader, Savi Retriever, SaviReader, SaviTag, Savi Technology, SmartChain, SmartSeal, UDAP, and Universal Data Appliance Protocol and are trademarks of Savi Technology, Inc. Other product names mentioned in this guide may be trademarks or registered trademarks of their respective owners and are hereby acknowledged.Savi Technology, Inc. 615 Tasman Drive Sunnyvale, CA 94089-1707 Phone: 1-408-743-8000 Facsimile: 1-408-543-8650 www.savi.com
Savi Fixed Reader SR-650 Installation Guide 3Contents1IntroductionFeatures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Reader Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Tag Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Models and Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . 122Savi Fixed Reader SR-650-101 InstallationPlanning a Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Positioning Savi Fixed Readers . . . . . . . . . . . . . . . . . . . . . . . . . . 13Mounting the Savi Fixed Reader . . . . . . . . . . . . . . . . . . . . . . . . . 15Connecting Power Cables to the Savi Fixed Reader . . . . . . . . . . 16Connecting the Network Cables . . . . . . . . . . . . . . . . . . . . . . . . . 17Ethernet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Applying Power to the Savi Fixed Reader . . . . . . . . . . . . . . . . . . 19Setting Up the Savi Fixed Reader SR-650-101 . . . . . . . . . . . . . . 20Configuring Your PC’s IP Address . . . . . . . . . . . . . . . . . . . . . 20Pinging the Savi Fixed Reader SR-650-101 . . . . . . . . . . . . . . 24Configuring the Savi Fixed Reader SR-650-01 Parameters . . 26Verifying Reader Communication . . . . . . . . . . . . . . . . . . . . . . . . 35
43MaintenanceRepair and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
CHAPTER 1Savi Fixed Reader SR-650 Installation Guide 5Introduction1You can use the Savi® Fixed Reader SR-650-101 to scan, detect, and collect tag information. The SR-650-101 Reader is designed to communicate with all models of SaviTags, and forward the collected data to the SmartChain™ Site Manager or Client Tools host platforms. You can network multiple readers to cover large facilities.Working with Savi Signposts, SR-650-101 Readers provide a complete RFID solution for real-time, end-to-end visibility of goods and critical assets moving through the supply chain.Figure 1-1 Savi Fixed Reader SR-650
CHAPTER 1 Introduction6Features◆Long-range, omnidirectional communication enables effective monitoring of thousands of tagged items over a 100-meter radius—ideal for yards, terminals, and warehouses.◆Ethernet network connectivity supports wired and wireless installations, allowing multiple readers to be easily networked together.◆Universal Data Appliance Protocol (UDAP™) network protocol provides interoperability with other data collection devices, including bar code scanners and other RFID readers.◆Seamless interface to Savi SmartChain® platform and applications through the SmartChain Site Manager.◆Rugged, weatherproof packaging for indoor and outdoor use.Reader DescriptionThe Savi Fixed Reader SR-650-101 has an omnidirectional read pattern with an adjustable range of up to 300 feet (91.44 meters), and can be networked to provide cellular coverage of a nearly unlimited area. Its power source can be 92 to 250 VAC or 12 to 24 VDC. A portable tripod mount, a solar power unit, or a cable for powering the reader from a vehicle are all available for use with the SR-650-101 Reader.The Savi Fixed Reader SR-650-101 operates at 433.92 MHz.Tag CommunicationThe Savi Fixed Reader SR-650-101 can transmit control commands and data over a UHF link to SaviTags. In return, the SaviTags transmit status information, recognition codes, and data over the UHF link to the reader, depending on the commands the tag received.
Reader DescriptionSavi Fixed Reader SR-650 Installation Guide 7SpecificationsThe Savi Fixed Reader SR-650-101 can be mounted in permanent or semipermanent sites, as well as in a mobile vehicle. SR-650-101 Readers are designed for indoor or outdoor use.Specification DescriptionTag compatibilityAll Savi RFID tagsUHF transceiver (uplink and downlink)Long-range, omni directional RF communication enables effective monitoring of thousands of tagged items over a 100-meter radiusUHF operation UHF receiver for receiving the following information from tags: status information, tag alarm messages, beacons, UHF-initiated collection command responses or Signpost initiated wakeup responses. Capable of receiving recognition codes and data over a UHF link to ST-41x, ST-645, and ST-65x tagsUHF transmitter capable of transmitting control commands and data over a UHF link to ST-41x, ST-645, and ST-65x tagsArchitecture Single UHF board with two channelsFrequency 433.92 MHzUHF Antennas Internal: Orthogonal (Omni) Dual Loop Antennas Modulation Data rateData codingFSK, deviation +/- 35KHz for receive, +/- 50KHz for transmit27.8KbpsManchesterCommunication range Typical transmit range is approximately 328 feet or 100 meters line of sight from the reader to ST-65x and ST-41x tags. Typical transmit range is approximately 100 feet line of sight from the reader to ST-645 tagTypical receive range is approximately 328 feet or 100 meters line of sight from all Savi tagsRx Signal Strength Indicator (RSSI)Supported
CHAPTER 1 Introduction8Maximum transmit power 0.1mW-7 dBM after antenna gain1 dBM before antenna gainUHF air protocol BCS Commands, EBCS Commands (refer to Convergence RFID Air Protocol document)EchoPoint Air Protocol 2.1 (refer to EchoPoint Air Protocol document) ✦Two-way UHF commands✦Seal extension commandsMemoryNon-volatile On board non-volatile memory of 512Kbytes for interim tag dataPowerAC Source Universal Power Supply92-250 VAC, 50/60 Hz, 100 mA max DC Source 12-24 VDC, 500 mA average (internally regulated)Physical EnclosureSize 30 cm (12 in.) diameter x 14 cm (5.5 in.)Weight 1.9 kg (4.2 lbs)Color Charcoal grayCase material Polypropylene with UV inhibitorsTy p e Rugged, weatherproof packaging for indoor and outdoor use. Sealed to IP42, protection against objects larger than 1mm (.04 inches) in diameter and protection from water falling as much as 15 degrees from verticalMarkings SR-650-101 Reader:✦Savi name✦Model Number✦Serial ID (HRI and bar code)✦Compliance label ✦HERO LabelSpecification Description
Reader DescriptionSavi Fixed Reader SR-650 Installation Guide 9InterfacesNetwork interface ✦UDAP protocol over Ethernet 10Base-T.✦Reader network supports wireless connectivity to host computer via external 802.11b communicationsInterfaces ✦Captive cable with RS232C interface and DB-9 female connector✦RS-485✦RJ-45 10 Base-T Ethernet interfaceRS232✦Data rate✦Flow control✦Data format✦RS232 signalsSMP Serial Communication Protocol19.2 KbpsCTS, half duplex communication8 data bits, none parity, 1 stop bitTXD, RXD, DTR, CTSRS485✦Data rate✦Data format✦RS485 signalsSMP Serial Communication Protocol38.4 Kbps8 data bits, none parity, 1 stop bit2 wire differentialIndicatorsLED displays Standard seven-segment LED displayAccessoriesMounting Savi Mounting Kit SRA-1001 (not included)Savi Heavy Duty Mounting Kit SRA-1024 (not included)EnvironmentTe m p e r a t u r e -32°C to +60°C operating-40°C to +70°C storageHumidity 100% condensingShock and VibrationVibrationShockMIL STD 810E Method 514.4, Category 10 MIL STD 810E Method 514.4, Category 10Specification Description
CHAPTER 1 Introduction10Models and OptionsSavi Readers are supplied with cables necessary for operation. Available accessories include a solar power unit, a vehicle power cable, AC power adapter and cables, spare batteries, a battery charger, and mounting hardware. Contact your Savi Technical Service representative for information about ordering additional equipment or accessories.The table shows the Savi Fixed Reader models and options. All product options are based on a common hardware and software platform with a universal power supply. The difference between the product options is the Regulatory RequirementsRadiated emission (intentional)U.S. emission standards as contained in FCC Part 15Canada RSS210European Community emission standards as contained in EN 300 220 (433 MHz) Electromagnetic Immunity ESD complianceExposed to 8 kV air discharge or 4 kV contact discharge in accordance with EN 301 489-1Radiated emission (unintentional)U.S. emissions standards as contained in FCC Part 15Medical Device EMC, IEC 60601-1-2European Community emission standards as contained in EN 301 489-1Safety approval U.S UL 1950European EN 60950Hazardous Location: Europe–EN50020Ordnance safety HERO rated for 24” minimum safe separation distanceMarkings Savi LogoProduct model and serial numberSafety (ETL/CE)EMC Compliance (FCC/CE/IC)Ordnance/HEROSpecification Description
Reader DescriptionSavi Fixed Reader SR-650 Installation Guide 11type of power plug with which the unit is shipped. All models operate at 433.92 MHz.Tabl e 1-1 Savi Fixed Reader SR-650-101 Reader modelsModel Description Power/PlugSR-650-101 Savi Fixed Reader SR-650-101 92-250 VAC 50/60 Hz, U.S. PlugSR-650-101-2 Savi Fixed Reader SR-650-101 92-250 VAC 50/60 Hz, European PlugSR-650-101-3 Savi Fixed Reader SR-650-101 92-250 VAC 50/60 Hz, Japan PlugSR-650-101-6 Savi Fixed Reader SR-650-101 92-250 VAC 50/60 Hz, Type 2 PlugSR-650-101-7 Savi Fixed Reader SR-650-101 92-250 VAC 50/60 Hz, U.K. PlugSR-650-101-8 Savi Fixed Reader SR-650-101 92-250 VAC 50/60 Hz, China PlugSR-650-101-D Savi Fixed Reader SR-650-101 12 VDC Pigtail wiresSR-650-101-T Savi Fixed Reader SR-650-101 Solar DC Input, Transportable
CHAPTER 1 Introduction12Contacting Customer SupportIf you cannot find the information you need in this guide, contact Savi Customer Support.◆Call 1-888-994-SAVI (North America only) or 1-408-743-8888 between 9 a.m. and 5 p.m. Pacific time.◆Send email to help@savi.com.◆Check www.savi.com/support for information.When you contact Savi Customer Support by telephone or email, have the following information available:◆Site location◆Incident description◆Estimated severity level of the incident◆Model number and version◆Serial number◆Computer type (Gateway, Dell, etc.) and model◆Operating system and service pack level◆Network protocol
CHAPTER 2Savi Fixed Reader SR-650 Installation Guide 13Savi Fixed Reader SR-650-101 Installation2Installing the Savi Fixed Reader SR-650-101 is a four-step process. ◆First, consult a site plan to determine the reader’s installation location.◆Second, position the reader to enable the most efficient communication range.◆Third, connect power cables and network cables, and supply power.◆Finally, verify network communication between the reader and the computer.Planning a SiteTo plan a site you must conduct a site survey and plan the RFID network configuration. Once the site plan is in place, refer to it to determine where to install Savi Readers. Follow the directions in this manual to ensure proper installation of each Savi Fixed Reader SR-650-101.Positioning Savi Fixed ReadersSavi Fixed Readers are designed to operate in a wide variety of environments. They are housed in rugged, weatherproof enclosures. In ideal conditions (large, open, and unobstructed areas), Savi Readers can collect tags up to 300 feet (91.44 meters) away.An area can contain factors that limit the Savi Reader collection range, including:◆Asymmetrical shape to the collection area◆Obstructions such as multiple walls, chained areas, solid-core doors, and enclosures
CHAPTER 2 Savi Fixed Reader SR-650-101 Installation14◆RF interference from other equipment such as computers, walkie-talkies, cellular phones, elevators, electrical motors, or other RF-emitting devices◆Savi Fixed Reader SR-650-101 mounting height of less than 15–30 feet (4.572–9.144 meters)◆Metal or RF-absorbent surface on the tracked item◆Tag location relative to the Savi Reader, such as behind a metal obstruction (as illustrated in Figure 2-1) or stacked under multiple layersSome of these factors may be beyond your control. The goal when positioning the Savi Fixed Reader SR-650-101 is to optimize advantages and reduce limitations to make the collection range as efficient as possible.Figure 2-1 Impediment limiting the Savi Fixed Reader SR-650-101 collection rangeIf the location forces you to use a less-than-ideal position for the reader, the collection range could be reduced, requiring additional readers.Note: If you must mount a Savi Fixed Reader on a wall, the collection range may not extend to the opposite side of the wall. You may need a second Savi Reader to monitor the area behind the wall.Area of limited collection abilityMetal wallSavi Fixed Reader mounted near a ceiling
Mounting the Savi Fixed ReaderSavi Fixed Reader SR-650 Installation Guide 15The collection range of the equipment depends on surrounding obstructions that may shield tags from receiving reader signals or cause reflections into locations outside the line-of-sight. As a first step, it is best to identify reader installation locations using a line-of-sight model to any assets equipped with tags. You may need to experiment to cover the desired area.To optimize performance:◆Locate the reader approximately 15 to 30 feet above the ground.◆Avoid installations within 6 feet (2 meters) of metal surfaces, such as temporary buildings or large steel doors.Caution: The Reader must be mounted in a horizontal plane with its dome directed downwards, as shown in Figure 2-1. Other orientations will distort the field patterns and make performance unpredictable. Maintain the horizontal orientation when using the wall mount kit, tripod, or other mounting hardware.Mounting the Savi Fixed ReaderYou can mount the Savi Fixed Reader SR-650-101 using any of the associated mounting hardware available from Savi Technology. However, you might want to be sure that the reader is operational and verified on the network before mounting it in any hard-to-reach position.The mounting kit available from Savi Technology includes hardware to mount a Savi Fixed Reader on a pole (wooden, metal, or concrete), I-beam, wall, or a tripod. Refer to the instructions included with the mounting kit for proper installation.RFID hardware can be physically attached in any position or location. If your installation requires a special attachment, Savi can develop and manufacture a custom fixture.If you have problems communicating with the Savi Fixed Reader during or after the installation, refer to Chapter 3, “Maintenance,” for troubleshooting procedures.
CHAPTER 2 Savi Fixed Reader SR-650-101 Installation16Connecting Power Cables to the Savi Fixed ReaderNote: While the Savi Fixed Reader SR-650-101 is rated for use in severe environments, the power and network connector seals may deteriorate with repeated installation and removal. Therefore, Savi recommends the use of heat shrink tubing (Savi part number 680-02423-001) for units subject to outdoor use.When connecting the Savi Fixed Reader’s power cable, be sure to check any relevant configuration or wiring diagrams beforehand.The power source can be 12 to 24 VDC or 92 to 250 VAC. The socket-outlet should be installed near the equipment and should be easily accessible. The Savi Fixed Reader SR-650-101 does not require adjustment or modification for different power sources. An appropriate power cable is supplied, based on the requirements specified when the order was placed.You can also power the Savi Fixed Reader SR-650-101 from a Savi Solar Power Module or by vehicle power. A fixed-length, molded cable is supplied with the Solar Power Module. You can purchase the Vehicle Power Cable as an accessory item.The appropriate power cable for the AC power source should be included with the reader.To connect the power cable to the reader:1. If installing the Savi Fixed Reader SR-650-101 in an outdoor location, slide heat shrink tubing onto the power cable before connecting the cable to the reader. Follow the instructions included with the heat shrink kit to apply the tubing to the cable.2. On the Savi Fixed Reader, plug the cable’s female connector into the power input socket. See Figure 2-2.a. Turn the connector to align its notch on the side nearest the Savi Fixed Reader’s dome.b. Firmly push the locking ring forward and rotate it clockwise to lock the connector.
Connecting the Network CablesSavi Fixed Reader SR-650 Installation Guide 17Figure 2-2 Power ConnectorConnecting the Network CablesBefore you connect the Savi Fixed Reader’s network cables, check any relevant configuration or wiring diagrams.Note: While the Savi Fixed Reader SR-650-101 is rated for use in severe environments, the power and network connector seals may deteriorate with repeated installation and removal. Savi recommends the use of heat shrink tubing (Savi part number 680-02423-001) for units subject to outdoor use.Ethernet ConnectionYou can connect the Savi Fixed Reader SR-650-101 directly to a network hub via the built-in Ethernet connection. The Readers are the source of RFID tag read and service events. SmartChain Site Manager records, stores, and forwards these events to Savi SmartChain application software. SmartChain Site Manager also sends commands for reader management or control logic. The readers communicate with SmartChain Site Manager using Universal Data Appliance Protocol (UDAP).
CHAPTER 2 Savi Fixed Reader SR-650-101 Installation18SmartChain Site Manager and applications are available separately from Savi Technology.Connect the RJ-45 connector of the Ethernet cable from the SR-650-101 Reader to the Ethernet hub.Figure 2-3 Network connector and RS-232 portsRS-232 port Network In Network Out
Applying Power to the Savi Fixed ReaderSavi Fixed Reader SR-650 Installation Guide 19Applying Power to the Savi Fixed ReaderAfter connecting power and network cables, apply power to the Savi Fixed Reader by connecting the male connector end of the power cable to the appropriate power source, such as the Savi Solar Power Module or an AC outlet.Figure 2-4 Savi Fixed Reader SR-650-101 LED display panel To confirm that power is present in the Reader:1. Observe the indicators and the seven-segment display on the LED display panel. The power indicator should be illuminated whenever power is present.a. During the initial power-on sequence, the Savi Fixed Reader displays its identification number (ID) in the LED display as a sequence of five digits.Savi Fixed Reader ID number 1234 displays the numbers 0, then 1, then 2, then 3, and then 4 in sequence during the initialization process.
CHAPTER 2 Savi Fixed Reader SR-650-101 Installation20b. After the ID display, two indicators flash at different rates. One is the center bar of the segmented display and the other is a small indicator within the segmented display. If the indicators fail to flash, the Savi Fixed Reader is non-operational.2. If at any time you are not sure that the Savi Fixed Reader is operating properly, reset the reader by disconnecting and then reconnecting the power source.After resetting the Savi Fixed Reader SR-650-101, it should repeat the power-on sequence described above.The Savi Fixed Reader is now ready for you to verify communication functions.Note: The Savi Fixed Reader SR-650-101 has a watchdog sensor that automatically resets the reader if power fluctuations or other interruptions occur that might affect the reader’s performance.Setting Up the Savi Fixed Reader SR-650-101The Savi Fixed Reader SR-650-101 has an integrated network interface.Note: Keep in mind that if you connect multiple readers to the same network, they will all have the same default IP address of 10.7.19.11 and may create network conflicts.Once the hardware is installed, you set the IP address for the Savi Fixed Reader SR-650-101, ping the reader to verify its connection, and configure the Savi Fixed Reader SR-650-101 parameters.Configuring Your PC’s IP AddressTo set up the proper IP addresses, you must first configure the host computer to be able to communicate with the Savi Fixed Reader SR-650-101.To specify the IP Address:1. At the host computer desktop, select Start > Settings > Control Panel.
Setting Up the Savi Fixed Reader SR-650-101Savi Fixed Reader SR-650 Installation Guide 21Figure 2-5 Control Panel window2. Double-click the Network and Dial-Up Connections icon to display the Network and Dial-Up Connections window.Figure 2-6 Network and Dial-Up Connections window3. Double-click the Local Area Connection icon.The Local Area Connection Status window appears.
CHAPTER 2 Savi Fixed Reader SR-650-101 Installation22Figure 2-7 Local Area Connection Status window 4. Click Properties to display the Local Area Connection Properties window.
Setting Up the Savi Fixed Reader SR-650-101Savi Fixed Reader SR-650 Installation Guide 23Figure 2-8 Local Area Connection Properties window5. Double-click Internet Protocol (TCP/IP).
CHAPTER 2 Savi Fixed Reader SR-650-101 Installation24Figure 2-9 Internet Protocol TCP/IP Properties window6. Make the necessary changes to the IP address and Subnet mask addresses and click OK.The default IP address for the Savi Fixed Reader SR-650-101 is 10.7.19.11. You can set the host IP address as 10.7.20.218, the Subnet mask to 255.255.0.0, and leave all others blank.7. Close all windows and return to the desktop.Pinging the Savi Fixed Reader SR-650-101You need to check the network connection from your computer to the Savi Fixed Reader SR-650-101. You can either use an Ethernet cross connect cable from your PC’s Ethernet port to the Ethernet cable from the Savi Fixed Reader SR-650-101 (with a coupler) or connect both your PC and the
Setting Up the Savi Fixed Reader SR-650-101Savi Fixed Reader SR-650 Installation Guide 25Savi Fixed Reader SR-650-101 to a live local area network. You use the command prompt to ping the reader.To ping the reader:1. At the host computer desktop, select Start > Programs > Accessories > Command Prompt to open a DOS session.Figure 2-10 Command Prompt window2. Type ping 10.7.19.11 (this is the default IP address of the reader) and press Enter.Pinging proceeds until it completes all cycles.
CHAPTER 2 Savi Fixed Reader SR-650-101 Installation26Figure 2-11 Command Prompt window with completed ping3. Upon successfully pinging the reader, close the Command Prompt window and begin the Savi Fixed Reader SR-650-101 setup process.Configuring the Savi Fixed Reader SR-650-01 ParametersIn this section you use Microsoft Telnet Client to connect to the reader and set up the reader parameters. Telnet Client software allows a computer to connect to a remote Telnet server and run applications on that server.To connect to the reader and set up the parameters:1. At the host computer desktop, select Start > Programs > Accessories > Command Prompt to open a DOS session.2. At the C:\ prompt, type telnet and press Enter to open a Telnet session.
Setting Up the Savi Fixed Reader SR-650-101Savi Fixed Reader SR-650 Installation Guide 27Figure 2-12 Telnet Client window3. At the first prompt, type set LOCAL_ECHO and press Enter to enable the echo so you can verify key entries.4. At the second prompt, type open 10.7.19.11 10011 and press Enter to connect to the reader.Figure 2-13 Telnet connection commands
CHAPTER 2 Savi Fixed Reader SR-650-101 Installation28You see a blank Command Prompt - telnet window if the telnet connection is successful.Now you can run commands to modify the properties of the reader.To view existing reader properties:1. At the cursor, type description and press Enter.The current properties of the reader appear that you can view or modify. Not all properties can be modified.Figure 2-14 Description of reader properties2. At the cursor, type udap? and press Enter to display the UDAP firmware’s value.The property udap is a read-only property; you cannot modify it.
Setting Up the Savi Fixed Reader SR-650-101Savi Fixed Reader SR-650 Installation Guide 29Figure 2-15 Telnet UDAP value displayTo assign a new local IP address to the reader and modify gateway and netmask addresses:1. At the cursor, type localip=10.7.20.118 (or whatever valid IP address you want to assign) and press Enter to set the reader IP address to the input one.Figure 2-16 Telnet local IP address display2. Type reset and press Enter to cause the IP address to take effect.Now you can use Telnet to connect to the reader at the new IP address.3. Type gateway=10.100.4.1 (or whatever valid IP address you want to assign) and press Enter to set the reader gateway IP address to the input one.
CHAPTER 2 Savi Fixed Reader SR-650-101 Installation30Figure 2-17 Telnet Gateway IP address display4. Type reset and press Enter to make the gateway IP address take effect.5. Type hostip=10.7.20.18 (or whatever valid IP address you want to assign to the SmartChain Site Manager) and press Enter to set the reader host IP address to the input one. This will point the Savi Fixed Reader SR-650-101 to the Site Manager’s IP address.Figure 2-18 Telnet Host IP address display6. Type reset and press Enter to apply the host IP address.The host is the computer to which the reader sends the event data. 7. Type netmask=255.255.128.0 (or whatever valid mask you want to assign) and press Enter to set the reader network mask to the input one as depicted in Figure 2-19.
Setting Up the Savi Fixed Reader SR-650-101Savi Fixed Reader SR-650 Installation Guide 31Figure 2-19 Telnet network mask display8. Type reset and press Enter to make the netmask take effect.9. Type ntpserverip=10.7.20.18 (or whatever valid NTP address you want to assign) and press Enter to set the NTP server IP address that the reader will listen to.Figure 2-20 Telnet NTP server IP address displayTo set reader parameters:1. Type combinetime=ENABLE (DISABLE) and press Enter to enable (disable) the time of event data from the reader to combine with the time of the tag received from the Signpost.
CHAPTER 2 Savi Fixed Reader SR-650-101 Installation32Figure 2-21 Telnet combine tme command2. Type ntpsynchro=ENABLE (DISABLE) and press Enter to enable (disable) the reader time and date to synchronize with the NTP server.Figure 2-22 Telnet NTP server synchronization command3. Type timeoutntp=8 (unit: minutes) and press Enter to set the period (in minutes) for which, if the reader has not received time information, it will assume it has lost time synchronization with the NTP server.
Setting Up the Savi Fixed Reader SR-650-101Savi Fixed Reader SR-650 Installation Guide 33Figure 2-23 Telnet NTP server time out command4. Type aheadtime=2 (unit: seconds) and press Enter to set the time (in seconds) that the reader will take ahead of the synchronized NTP server time. Figure 2-24 Telnet reader ahead time command5. Type now? and press Enter to display the current time.If the reader is not set to synchronize with an NTP server then you can also set the time with this command.
CHAPTER 2 Savi Fixed Reader SR-650-101 Installation34Figure 2-25 Telnet time command6. Type simulate=10 and press Enter to generate 10 simulated events.If you have a daemon listening to the event on the host computer, it will receive the events.Figure 2-26 Telnet simulate command7. Type reset and press Enter to reset the Savi Fixed Reader SR-650-101 with all the new parameters.
Verifying Reader CommunicationSavi Fixed Reader SR-650 Installation Guide 35Verifying Reader CommunicationTo confirm that an Savi Fixed Reader SR-650-101 is installed and functioning correctly, it is necessary to verify that the reader:◆Can communicate with the SmartChain Site Manager (verifies that the reader is detected on the network)◆Can collect tags in the collection areaOnce the Savi Fixed Reader is installed, refer to the Guide to SmartChain Site Manager for instructions on testing the operation of the reader.
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CHAPTER 3Savi Fixed Reader SR-650 Installation Guide 37Maintenance3With minimal care, a Savi Fixed Reader SR-650-101 should perform flawlessly. However, in the event that a problem with a Savi Fixed Reader occurs, the procedures in this chapter should help you troubleshoot it.Warning: Changes or modifications to the equipment that are not expressly approved by Savi Technology could void the warranty and the authority to operate the equipment. Using the equipment in a manner not specified by the manufacturer might impair the protection that the equipment provides. Savi Technology is not responsible for radio/TV interference caused by using unauthorized cable or by making unauthorized changes to this equipment.Repair and MaintenanceThe Savi Fixed Reader SR-650-101 is designed to be maintenance-free. It is manufactured with the highest-quality components and is thoroughly tested before delivery.TroubleshootingThe table in this section lists causes and solutions to problems that could occur with the Savi Fixed Reader SR-650-101.In the unlikely event that a Savi Fixed Reader fails or problems occur that simple troubleshooting cannot solve, Savi Technical Support may recommend that the Reader be returned to Savi Technology.
CHAPTER 3 Maintenance38Problem SolutionNo power (indicator light is not blinking)✦Confirm that power is available by checking any circuit breakers, power switches, or safety switches.✦If AC-powered, verify the presence and voltage of the power by connecting a test unit to the power source. Check the AC fuses.✦If DC-powered or solar powered, verify that the external supply is supplying 12 to 24 VDC.✦Verify that the power cable is securely plugged into the power source and the Fixed Reader input.✦Try a different power source.✦Replace the power cable.Network cables damaged or disconnected✦Verify that the network cable is securely plugged into the Fixed Reader.✦Verify that the network cable is securely plugged into the SR-650-101.✦Check cables for physical damage.ID needs confirmation ✦Reset the power (by disconnecting and then reconnecting the live power source) to view the Fixed Reader serial number, which flashes in sequence after the reader is reset. See “Applying Power to the Savi Fixed Reader” on page 19✦Compare the Fixed Reader serial number to the ID used in the management software and on the printed label.Unknown ✦Turn power off and then back on.✦Call Savi Technical Support.
Technical SupportSavi Fixed Reader SR-650 Installation Guide 39Technical SupportIf your Savi Fixed Reader SR-650-101 presents a problem that neither this manual nor troubleshooting tips can help you solve, you can contact Savi Technical Support in either of two ways:◆Telephone 1-888-994-SAVI (7284) between 8:00 a.m. and 5:00 p.m., Pacific Time◆Or send e-mail to help@savi.com at any timeWhether you contact Savi by telephone or e-mail, please have the exact sequence of operations (if possible) that caused the problem and the following information available:◆Site location◆Incident description◆Estimated severity level of the incident◆Model number and version◆Serial number◆Computer type (Gateway, Dell, etc.) and model◆Operating system and service pack level◆Network protocol
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