Secure Care 678-2C Door Management Radio (6.78 MHz LP transmitter, 433.92 MHz LP transmitter and UWB) User Manual Secure Care Products Inc

Secure Care Products Inc Door Management Radio (6.78 MHz LP transmitter, 433.92 MHz LP transmitter and UWB) Secure Care Products Inc

User Manual

 Doc No.: A20450690 Rev.2  ECO 012029 Date: 06/29/16      1           User Guide  RTLS ALL-IN-ONE Multi Vision Tag A204509x0                         39 Chenell Drive  Concord, NH  USA   03301-8501 Phone: (800) 451-7917/(603) 223-0745 Fax: (603) 227-0200http://www.securecare.com    © 2016  Secure Care Products®, LLC  CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE FOR THE LATEST UPDATED MANUALS PLEASE VISIT AND LOG INTO THE DISTRIBUTOR PORTAL AT WWW.SECURECARE.COM Please contact your Distributor / Installer for service …   Tel.:  ___________________________
 Doc No.: A20450690 Rev.2  ECO 012029 Date: 06/29/16      2      TABLE OF CONTENTS SECTION 1 IMPORTANT NOTICES  4 PLEASE READ THIS MANUAL BEFORE BEGINNING THE INSTALLATION OF A SECURE CARE SYSTEM  4 SECTION 2 POLICY AND PROCEDURES  8 Intent of the STAT®  ID System  8 Tag Battery Monitoring  8 Ordering New or Replacement Tags  8 Tag Warranty  8 Applying the Tag to the Patient  10 SECTION 3 USING THE TAGS 10 Removing the Tag from the Patient  12 SECTION 5 CLEANING THE TAGS 13 Clearing Alarm Procedures  13 Adding a Tag to ENvisionIT  15 SECTION 5 TROUBLESHOOTING FLOWCHART  17 SECTION 6 COMPLIANCE STATEMENTS 18 FCC Compliance Statement  18 SECTION 9 GENERAL PRODUCT WARRANTY STATEMENT  19 SECTION 8 19 1. Notices  19 2. Limited Warranty  21 3. Limitations of Liability  22 4. Governing Law and Arbitration  23
 Doc No.: A20450690 Rev.2  ECO 012029 Date: 06/29/16      3 5. Severability  23 6. Waiver  23 SECTION 9 DAILY TAG TESTING LOG 24
 Doc No.: A20450690 Rev.2  ECO 012029 Date: 06/29/16      4    PLEASE READ THIS MANUAL BEFORE BEGINNING THE INSTALLATION OF A SECURE CARE SYSTEM This installation manual is provided  for reference by purchasers and installers of Secure Care Products, LLC (“Secure Care’s”) systems.  This manual is not intended  as a catalog of warnings for the protection of  anyone or as a substitute for obtaining professional training or assistance in the design of a facility’s security procedures and systems, or in the installation, set-up, testing, support, operation, maintenance, repair or use of Secure Care’s systems.  Nothing in this manual modifies the terms of Secure Care’s General Product Warranty Statement or of any written agreement signed by Secure  Care  or  creates  further  warranties  or  extends  benefits  of  any  sort  to  anyone  beyond  those  already  expressly established in Secure Care’s General Product Warranty Statement and in any written contract signed by Secure Care. 1. Secure Care is Not Responsible for the Locks ALL  LOCKS  USED  WITH  SECURE  CARE’S  SYSTEM  ARE  DESIGNED,  MANUFACTURED, LABELED AND DELIVERED SOLELY BY AN INDEPENDENT VENDOR OVER WHOM SECURE CARE HAS NO CONTROL AND FOR WHOSE ACTIONS OR FAILURES TO ACT SECURE CARE DISCLAIMS ALL RESPONSIBILITY.  REGARDLESS OF WHETHER THE LOCKS CARRY SECURE CARE’S  LOGO  OR  NAME  OR  ANY OTHER  TRADEMARK,  SERVICE  MARK  OR  TRADE  NAME USED OR CLAIMED BY SECURE CARE, SECURE CARE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE LOCKS AND/OR THEIR USE WITH OR OPERATION IN THE SECURE CARE SYSTEM, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF  MERCHANTABILITY,  FITNESS  FOR  A  PARTICULAR  PURPOSE,  TITLE  AND/OR  NON-INFRINGEMENT.  SECURE CARE ALSO DISCLAIMS ALL OBLIGATIONS WITH RESPECT TO THE LOCKS  AND/OR  THEIR  USE  WITH  OR  OPERATION  IN  THE  SECURE  CARE  SYSTEM  THAT MIGHT  OTHERWISE  ARISE  OR  BE  IMPLIED  FROM  THE  FACT  THAT  SUCH  LOCKS  CARRY SECURE CARE’S LOGO OR NAME OR ANY OTHER TRADEMARK, SERVICE MARK OR TRADE NAME USED OR CLAIMED BY SECURE CARE OR FROM THE DELIVERY OR INSTALLATION OF THE LOCKS WITH SECURE CARE SOFTWARE, PARTS AND/OR PRODUCTS OR FROM A COURSE OF  DEALING  OR  USAGE  IN  TRADE.    ALL  RESPONSIBILITY  FOR  DESIGNING, MANUFACTURING, LABELING AND WARNING OF HIDDEN DEFECTS OR DANGERS IN THE LOCKS AND/OR  THEIR USE WITH AND  OPERATION  IN  THE SECURE CARE  SYSTEM RESTS EXCLUSIVELY WITH THE INDEPENDENT VENDOR, AND ANY CLAIMS, COSTS, DAMAGES OR LIABILITIES ARISING FROM THE LOCKS AND/OR THEIR USE WITH OR OPERATION IN THE SECURE CARE SYSTEM SHALL BE MADE SOLELY AGAINST THE INDEPENDENT VENDOR. 2. Secure Care Is Not Responsible for The Computer Hardware. IF YOU PURCHASE COMPUTER HARDWARE THROUGH SECURE CARE AND REQUEST THAT SECURE  CARE  SOFTWARE  BE  INSTALLED  AND  TESTED  ON  THAT  HARDWARE  AT  THE FACTORY,  SECURE  CARE  WARRANTS  ONLY  THAT  THE  HARDWARE  AND  THE  SOFTWARE PACKAGES WERE INSTALLED, SET-UP AND TESTED PRIOR TO SHIPMENT IN ACCORDANCE WITH  ALL  SECURE CARE  PRODUCT  MANUALS AND  THAT, AT  THE TIME  THE  HARDWARE AND THE SOFTWARE PACKAGES WERE FINALLY INSPECTED AT THE FACTORY, THEY WERE PERFORMING  (SUBJECT  TO  SECURE  CARE’S  SPECIFIED  TOLERANCES)  IN  ACCORDANCE WITH SECURE CARE’S SPECIFICATIONS.  SECURE CARE WILL NOT BE RESPONSIBLE FOR ANY DEFECTS IN OR PROBLEMS CAUSED BY THE HARDWARE, ALL CLAIMS FOR WHICH MUST BE MADE TO THE HARDWARE MANUFACTURER AND/OR VENDOR.  SECURE CARE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE HARDWARE AND/OR ITS USE  WITH  OR  OPERATION  IN  THE  SECURE  CARE  SYSTEM,  INCLUDING,  WITHOUT LIMITATION,  ALL  IMPLIED  WARRANTIES  OF  MERCHANTABILITY,  FITNESS  FOR  A PARTICULAR  PURPOSE,  TITLE  AND/OR  NON-INFRINGEMENT.    SECURE  CARE  ALSO DISCLAIMS ALL OBLIGATIONS WITH RESPECT TO THE HARDWARE AND/OR ITS USE WITH OR OPERATION IN THE SECURE CARE SYSTEM THAT MIGHT OTHERWISE ARISE OR BE  SECTION 1 IMPORTANT NOTICES
 Doc No.: A20450690 Rev.2  ECO 012029 Date: 06/29/16      5 IMPLIED FROM THE FACT THAT SUCH HARDWARE CARRIES SECURE CARE’S LOGO OR NAME OR  ANY  OTHER  TRADEMARK,  SERVICE  MARK  OR  TRADE  NAME  USED  OR  CLAIMED  BY SECURE  CARE  OR  FROM  THE  DELIVERY  OR  INSTALLATION  OF  THE  HARDWARE  WITH SECURE CARE SOFTWARE, PARTS AND/OR PRODUCTS OR FROM A COURSE OF DEALING OR USAGE  IN  TRADE.    ALL  RESPONSIBILITY  FOR  DESIGNING,  MANUFACTURING,  LABELING AND WARNING OF HIDDEN DEFECTS OR DANGERS IN THE HARDWARE AND/OR ITS USE WITH  AND  OPERATION  IN  THE  SECURE  CARE  SYSTEM  RESTS  EXCLUSIVELY  WITH  THE HARDWARE  MANUFACTURER  AND/OR VENDOR,  AND ANY CLAIMS, COSTS, DAMAGES  OR LIABILITIES ARISING FROM THE HARDWARE AND/OR ITS USE WITH OR OPERATION IN THE SECURE CARE SYSTEM SHALL BE MADE SOLELY AGAINST THE HARDWARE MANUFACTURER AND/OR VENDOR. 3. Several Factors Outside the Secure Care System Can Affect its Performance Secure Care’s software, parts and products are designed for operation in a wireless system.  However the range, performance, and predictability of any wireless system, including Secure Care’s, is dependent on  several  factors,  including,  but  not  limited  to,  the  following:  building  structure;  environmental extremes (e.g., temperature, earth tremors, air pollution, etc.); the proximity of other wireless devices; the  presence  of  variable  speed  products;  sources  of  Radio  Frequency  Interference  (RFI);  physical orientation and positioning of the equipment; and sources of Electro Static Discharge (ESD).  Secure Care is not responsible for the effect of these types of factors on operation of its software, parts and products and disclaims all responsibility for any claim relative thereto. 4. The Secure Care System Must be Properly Installed Secure Care's system must be installed, set-up, tested, supported, operated, maintained, repaired and used only in accordance with all manuals and instructions (including the user, installation, technical and other manuals) issued by Secure Care (the "Product Manuals").  It is your responsibility to assure that any person who might be installing, setting-up, testing, supporting, maintaining or repairing the Secure Care system knows the contents of and has access to the Product Manuals and has successfully completed Secure Care technical training.  It is also your responsibility to assure that any person who might be operating or using this Product knows the contents of and has access to the Product Manuals and has successfully completed Secure Care in-service training.  Secure Care can not be responsible for performance problems caused by a failure to follow prescribed and appropriate procedures for installation, set-up, testing, support, operation, maintenance, repair and use. All adjustable features on new and repaired Secure Care software, parts and products are shipped with “factory default” settings.  These “factory default” settings may not comply with building and life safety codes or other applicable  laws  and  regulations  in  the  location  where  they  are  installed  or  operated.    Secure  Care  strongly recommends, therefore, that the settings  on  all Secure  Care software, parts  and products be checked  and,  if necessary, reset to comply with local building and life safety codes and other applicable laws and regulations at the time of any installation, set-up, testing, support, maintenance or repair. 5. Performance of the Secure Care System Software Depends on Proper Maintenance Secure Care’s system is driven by software.  However, the performance and reliability of any software-driven system depends on adequately maintaining the recommended minimum configuration of computing platform, operating systems  and applications  programs and  on  regularly performing  industry-standard  and  application-specific backup processes.  If recommended minimum configurations of computing platform, operating systems, and applications programs are not adequately maintained, or if appropriate backups are not regularly performed, the software may not drive the system as intended.  Secure Care is not responsible for operational problems caused by a failure to perform these maintenance and backup procedures and disclaims all responsibility for any claim relative thereto. 6. Only a Qualified Service Technician Should Work on a Secure Care System
 Doc No.: A20450690 Rev.2  ECO 012029 Date: 06/29/16      6 Secure  Care  does  not  authorize,  and  strongly  recommends  against,  any  installation  or  field  replacement  of software, parts or products by untrained contractors or facility staff.  Such work can be hazardous, can render the system ineffective and will void any Secure Care warranty or liability that might otherwise relate to the system.   Before any software, parts or products which have been designed and manufactured by Secure Care can be safely installed, set-up, tested, supported, maintained or repaired, technical training in accordance with standards established by Secure Care is required.  Regardless of how Secure Care’s software, parts or products are obtained, they should not be installed, set-up, tested, supported, maintained or repaired by any person who has not satisfactorily completed that technical training (a “qualified service technician”.)  When Secure Care’s software, parts or products are sold separately from installation services, it is assumed that only a qualified service technician will conduct any installation, set-up, testing, support, maintenance or repair involving that software, part or products.  7. Only a Authorized Distributor or Installer can Install a Secure Care System Secure Care Products LLC, requires all installations, upgrades or servicing of an existing installation of any and all SCP products or systems to be performed by factory certified Distributors and/or Installers with signed distributor or installer agreements. Customers that gain technical service certifications and maintain their certifications over time are allowed to install replacement hardware and service previous installations conducted by certified distributors for the facilities they own and operate only for the products they are certified to and for the sole purpose of maintenance and repairs. In doing so, they assume liability for those repairs and maintenance. Any individual working for and assisting a company who has not signed a distributor agreement and as a result is not a certified distributor of Secure Care Products LLC will assume all liability of the equipment/system in its entirety. Certified individuals no longer working for a certified Secure Care distributor is no longer considered certified to install/service Secure Care Product equipment/systems. Equipment/systems installed outside the above criteria will void any and all warranty given by Secure Care Products, LLC.  8. Any Work Must Comply with Electrical and Life Safety Codes It is important that any installation, set-up, testing, support, operation, maintenance, repair or use involving the system  comply  with  all  local  and  national  electrical  and  life  safety  codes.    If  you  have  any  questions  about compliance with those codes, please contact your local authorities. 9. Immediately Have Replacements or Repairs Checked On-Site by a Qualified Service Technician Secure Care receives and responds to telephone and dial-in inquires (the “Help Line”) about its software, parts and products for the purpose of discussing users’ experiences with Secure Care’s system, helping users better understand how their systems work, and providing ideas about what may be causing difficulties. However, Secure Care cannot accurately diagnose the cause of any problems or give complete instructions on how to fix problems over the telephone or Internet.  The only way to assure that software, parts or products  are installed, set-up, tested, supported, maintained or repaired correctly or that a Secure Care system is functioning properly is to have it examined on site by a qualified service technician.  In addition, Secure Care software, parts and products cannot be operated or used correctly by anyone who has not successfully completed Secure Care in-service training.  Secure Care’s Help Line is not a substitute for on-site diagnosis and servicing by a qualified service technician or for  successful  completion  of  Secure  Care  in-service  training.    Secure  Care  strongly  recommends  that  any installation, set-up, testing, support, maintenance or repair of a system that is performed by a person who has not  satisfactorily  completed  technical  training  in  accordance  with  standards  established  by  Secure  Care  be immediately checked on-site by a qualified service technician.   WARNING:    EVEN  SLIGHT  MODIFICATIONS  TO  THE  SYSTEM  OR  CHANGES  IN  THE OPERATING ENVIRONMENT MAY CAUSE SECURE CARE’S SYSTEM TO MALFUNCTION.  THE ONLY  WAY  TO  ASSURE  THAT  SECURE  CARE’S  SYSTEM  HAS  BEEN  INSTALLED,  SET-UP,
 Doc No.: A20450690 Rev.2  ECO 012029 Date: 06/29/16      7 TESTED, SUPPORTED, MAINTAINED AND REPAIRED CORRECTLY IS TO HAVE A QUALIFIED SERVICE TECHNICIAN DO THE WORK. 10. The Secure Care System is not a Substitute for Careful Identification and Monitoring by Professional Staff Secure Care’s software, parts and products have been designed to augment a facility’s reasonable procedures for protecting residents, patients, and infants.  However, no system or combination of procedures and equipment can eliminate all risk or assure complete security.  Secure Care’s system is not intended as a substitute for the careful identification and monitoring of residents, patients, and infants by a facility’s professional staff.   Revised 3/10/16
 Doc No.: A20450690 Rev.2  ECO 012029 Date: 06/29/16      8   Intent of the STAT®  ID System The RTLS Cutband Tags are designed to be placed on the infant’s ankle soon after birth. In the event the monitored infant is taken near an exit monitored by the RTLS System, the system will arm and/or lock the door. If the monitored infant is taken through a monitored exit location by an unauthorized person, the system will sound an audible alarm indicating the exit location through which the infant has been taken.  If the strap of the RTLS Cutband Tag is tampered with, resulting in tearing of the conductive material within the strap, the system will alert nursing staff of the event via an audible and visual alarm condition at the Nurse Station location. All exit locations monitored by the system will arm and/or lock. In the event the door is open at the exit location, the Exit Panel at the exit location will alarm, alerting nursing staff of the event via an audible and visual alarm at the Nurse Station location.  In the event a cutband alarm condition occurs, existing security procedures should be enacted until staff have located the infant and cleared the alarm condition.   The RTLS Cutband Tag is constantly being monitored by the GUI Nurse Station. In the event a Tag stops transmitting, the Nurse Station will display a STAT alarm. In the event of a STAT alarm, the infant and Tag can be located immediately with the RTLS information.   The RTLS Tag location is constantly being monitored and the position/location of the Tag will be displayed on the GUI at the nurse station and/or the security monitor.  Tag Battery Monitoring This Tag actively monitors the status of its battery.  When the Tag battery is near the end of its useful life (less than 2.7v) it will issue a low battery signal that will trigger an audible and visual alert at Secure Care Software versions 2.8.3 and above. A “Low Battery Alert” will be displayed on the computer. The Tag should be replaced at this time.  Failure to replace a weak Tag will compromise performance of the system.     Ordering New or Replacement Tags  Tags and straps are purchased directly from Secure Care Products. Please call 1-800-451-7917 to order Tags. Tags and a roll of straps will typically be shipped within two weeks after receipt of your order. All Tag sales are final because they are date sensitive products.  The Tag straps are sold on a reel.   Tag Warranty  The actual expiration date of the Tag is the last day of the month engraved on the Tag. If within the warranty period a Tag is not performing to our specification, CALL our toll free number (1-800-451-7917), for a Tag Return Authorization (TXRA) BEFORE returning any Tag.   A replacement Tag will be sent at a prorated fee (based on the end of the original warranty of the Tag being returned) along with a postage paid label marked with a Return Authorization number.  Simply replace the suspect Tag with the new replacement and send the suspect Tag back to Secure Care Products within 15 days with facility name and address, and the TXRA Number displayed, and a description of the Tag problem.  When the Tag is returned to Secure Care Products, it is tested on a system similar to that in the facility to verify that the Tag is not working to our specifications. .    If the Tag tests properly, and is in good working condition, the facility may be charged a prorated amount up to the original due date, as well as freight charges incurred.    If the Tag is physically damaged, the facility will be charged the full replacement Tag charge.   SECTION 2 POLICY AND PROCEDURES
 Doc No.: A20450690 Rev.2  ECO 012029 Date: 06/29/16      9  If the suspect Tag is not returned to us within the 15-day period, the facility will be charged the prorated Tag amount.   Daily Tag Testing Each day, the aide responsible for the care of the infants utilizing the Secure Care System, must ensure that the ankle Tag is in place. This must be done at each shift change.  Documentation of this check should be made by the nurse's aide.  This should be recorded on the aide's daily checklist for the particular infant.  Each Tag should be tested daily to ensure working properly.  Date imprinted Tags should be checked for expiration date at this time.  There are testers available to purchase for fast, easy testing of all Tags.    A documented test of each ankle Tag at the facility must be made each day.  This testing should also include those Tags not currently in use.  The procedure involves using the Tag Tester and/or the Exit Panel on the wall by the exit, and documenting the performance of the Tag.     Attached is a daily Tag testing log, which you may find useful. (See Section 7) SECTION 2   POLICY AND PROCEDURES
 Doc No.: A20450690 Rev.2  ECO 012029 Date: 06/29/16      10  The RTLS Multi Vision tag is used for UWB location information with use status button, door management and cutband technology. It is intended to be applied to a patients ankle or wrist.   Applying the Tag to the Patient   Table 1 RTLS Multi Vision Tags           1.    Remove the Tag from the Tag Storage Box.    2. Cut the needed length of strap from the strap reel (cut the strap at the center of the oval cut out as to better feed the strap through the Tag latching mechanism).              3. Admit the infant’s information into the software with their name, room number, and any other identification information that may be pertinent.  4. Begin feeding the strap up through the Tag on one side ensuring the silver conductive side of the strap is facing the Tag. Only go to the first notch leaving enough strap to hold onto (See Figure 1.3). Repeat this step for the other side of the Tag ensuring the loop is large enough to slide over the infant’s ankle. Once the strap is in contact with the pins of the Tag, a green LED will light up on the tag indicating it is functioning. XMITTR Part # Description Tester # A20450900 13.56 MHz RTLS Multi Vision A07300920 A20450930 6.78 MHz RTLS Multi Vision A07390900 A20450950 40.68 MHz RTLS Multi Vision A07300940 A20450960 40.68 MHz RTLS Multi Vision 12m A07300940 SECTION 3 Using the Tags Figure 1.1 31 foot spool Figure 1.2 Cut strap in center of oval. Figure 1.3 Feed up to first notch
 Doc No.: A20450690 Rev.2  ECO 012029 Date: 06/29/16      11                   5. Give the Tag 60 seconds to wake up.    6. After waiting the full 60 seconds put the tester up to the Tag so that the top of the tester touches the top of the Tag. The tester should flash TX OK and the Tags ID. (Please refer to Figure 1.4, and Figure 1.5 for proper orientation of the Tag to the tester.)  7.  Once the Tag is awake, press the button on the tag to send the RTLS location and tag information to the RTLS system.  8. Next, go to the computer and verify that the system sees the Tag. Do this by going into the Tag list within the software and ensure it shows up green and the “Tag Not Active” Alert has cleared, if the facility chooses to use that feature of the Secure Care Software.  9.  Once both ends of the strap are fed through the latching mechanisms and the Tag has confirmed activation, apply the Tag to the patient. Slide the strap over the patient’s ankle and begin to pull on one of the ends of the strap sticking out to tighten until you can only fit about a finger width of space between the strap and patient’s skin.  10. Double check the strap to ensure it is not too loose and adjust the tension appropriately by pulling the strap up as many notches as necessary to ensure a secure fit.   NOTE: STRAPS CAN ONLY BE TIGHTENED, NOT LOOSENED. IF A STRAP IS TOO TIGHT YOU MUST DEACTIVATE THE TAG AND BEGIN THE ACTIVATION PROCESS AGAIN.  10. Once the Tag is on the patient and secured correctly cut the excess strap as close to the Tag as possible by cutting flush against the latching mechanism (See Figure 1.7). It is very important to cut it as close to the Tag as possible to prevent any strap from possibly rubbing or catching on anything. Gently wiggle strap down to hide any strap that extrudes past the top of the latching mechanism (See Figure 1.8)  Figure 1.4 Orientation for  A20450960  Figure 1.5 Orientation for A20450900, A20450930, A20450950
 Doc No.: A20450690 Rev.2  ECO 012029 Date: 06/29/16      12   Removing the Tag from the Patient  1. Turn on the Tester and verify the green power LED labeled PWR is on solid; if blinking, replace the (2) 9-volt batteries. 2. Enter the Security Code *23456 and verify that "ENABLE" is displayed on tester. 3. Orient the Tag on the front of the patient’s leg. (Please refer to Figure 1.4 and Figure 1.5 on page 7 for proper orientation. 4. Place the Tester display end so it is actually touching the Tag front and verify the Tester toggles between the Tag ID code and “TX OK”. 5. Enter sleep command on the Tester keypad by pressing # (Press and release the # key, do not hold).  Hold the tester against the Tag until a "SLEEP OK" message is displayed and you hear 6 beeps. This may take up to 15 seconds.  6. You now have 30 seconds to remove the Tag from the patient by cutting the strap. The Tag reactivates after 30 seconds if the strap is not compromised in that time period.  NOTE: DO NOT CUT STRAP UNLESS "SLEEP OK "IS BEING DISPLAYED 7. Keep the cut strap on the Tag until you are ready to clean it back at the Tag Storage Box. 8. Remove old strap from the Tag by pulling the strap up in the direction of the Tag label.  9. If you pull down on the strap pieces may break off in the latching mechanism and you will have to push out excess strap pieces left inside. 10. If the tester flashes “SLEEP FAIL” turn the tester off and repeat the process over again.   Figure 1.7 Cut strap as close to the latching mechanism as possible. Figure 1.8 Ensure the strap does not go past the top two notches on the latching mechanism.
 Doc No.: A20450690 Rev.2  ECO 012029 Date: 06/29/16      13    Secure Care recommends Tags are cleaned after each use. To properly clean the Tag use lint free IPA (Isopropyl Alcohol) wipes. With the Tag removed from the patient, wipe the Tag on all sides with the IPA wipe. We recommend using the MediChoice brand medium sized alcohol wipes (See Figure 2.1). Using larger wipes could cause false alarms. Ensure there are no lint fibers attached to the gold pins on the Tag.  To clean the latching mechanism of the strap: 1. Fold the prep pad in half-length wise and insert upward in the same direction as the strap was inserted. 2. Grab the pad on both ends and slide it back and forth along the width of the latching mechanism (See Figure 2.2). 3. Once clean place in the containment box.  NOTE: ALWAYS STORE TAGS IN THE TAG CONTAINMENT WHEN NOT BEING USED ON RESIDENTS             Clearing Alarm Procedures 1.        If Exit System is in alarm:   Identify the location of the alarm shown on the nurse station display or computer monitor.    Follow the hospital Policy and Procedure. 2.       If one or more cutband zones are in alarm with an patient’s name and room number:   Go to the area of the alarm condition and locate the baby.   Follow the hospital Policy and Procedures.  3.       If the Tag has not been cut off the patient or the strap looks intact:   Verify that the Tag strap is not too tight on the patient  Excess strap has been secured to Tag case with tape.  4.       If the Tag passes the visual test and the system is still reporting a cutband alarm:   Remove the Tag by cutting the strap.   Replace the strap and apply the Tag to the patient.  Verify that the alarm has been silenced.  SECTION 5 Cleaning the Tags Figure 2.1 Recommended cleaning wipe. Larger wipes cause excess moisture which could cause false alarms. Figure 2.2 Slide pad back and forth in the transmitter latching mechanism to clean.
 Doc No.: A20450690 Rev.2  ECO 012029 Date: 06/29/16      14 SECTION 4    REGISTERING THE TAG   The RTLS ID System was designed to assist your facility nursing staff with the difficult task of managing your patients and assets. This system was designed to identify the Tag, who the Tag is assigned to, and where the Tag is. In order for the RTLS ID System to provide this valuable information, theENVisionIT system at the Nurse Station must first be programmed with the tag information.      NOTE: New Tags need to be added to the Tag list before they will be displayed in the Tag ID drop down menu.        Tag ID #  In this example the tag ID # is 04CA
 Doc No.: A20450690 Rev.2  ECO 012029 Date: 06/29/16      15   Adding a Tag to ENvisionIT  1. Log in to ENvisionIT Software with your respective User Name and Password. 2. Click on the MENU tab on the left side of the window. 3. Click on “TAG LIST” and fill out all of the required information following the hospital policy and procedure.     Figure 1 - Selecting the Tag list
 Doc No.: A20450690 Rev.2  ECO 012029 Date: 06/29/16      16  4. Click on the “New Tag” button and fill out the information for the new tag.    Figure  - New Tag Screen  5. Click the “Save” button.  Now the Tag can be added to the rules list and configured as needed.  Refer to the ENvisionIT Users Guide for detailed steps
 Doc No.: A20450690 Rev.2  ECO 012029 Date: 06/29/16      17   Do you own a Tester? NO Test Transmitter at an Exit With door open and Transmitter present, does the Exit alarm? No Yes Please call Secure Care Products, LLC Service Department  1-800-451-7917 Does the Transmitter test OK on the Tester?  Yes No Please call your local Distributor for parts and service Transmitter Ok Does a known working Transmitter test OK on the Tester? Yes No Is Power LED on Tester solid green? No Have the batteries been changed recently in your Tester ? Does another known working Transmitter work at the same Exit? No Yes At another exit location do the Transmitters make the Exit alarm? Yes No Yes Yes NO Still not working with Tester Yes   Change batteries in Tester and retest Transmitter that is not working   SECTION 5 TROUBLESHOOTING FLOWCHART
 Doc No.: A20450690 Rev.2  ECO 012029 Date: 06/29/16      18     FCC Compliance Statement  This device complies with Part 15 of the FCC Rules: Operation is subject to the following conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. Changes and Modifications not expressly approved by Secure Care Products LLC. Can void your authority to operate this equipment under Federal Communications Commissions rules.      Changes or modifications to the Tags not expressly approved by Secure Care Products, LLC may void the  user’s authority to operate the system Tags.     SECTION 6 COMPLIANCE STATEMENTS
 Doc No.: A20450690 Rev.2  ECO 012029 Date: 06/29/16      19   BY PERMITTING INSTALLATION OR BY MAKING USE OF ANY PRODUCT OR SERVICE DESIGNED OR MANUFACTURED  BY  SECURE  CARE  PRODUCTS,  LLC  (“SECURE  CARE”)  (INCLUDING  SUPPORT SERVICES, MAINTAINED SOFTWARE AND MAJOR RELEASES, WHETHER OR NOT IT IS COVERED BY ANY  SOFTWARE  MAINTENANCE  OR  LICENSE  AGREEMENT)  (“THIS  PRODUCT”),  YOU ACKNOWLEDGE  THAT  YOU  HAVE  READ  ALL  THE  TERMS  AND  CONDITIONS  OF  THIS  GENERAL PRODUCT WARRANTY STATEMENT, THAT YOU UNDERSTAND THEM, AND THAT YOU AGREE TO BE BOUND  BY  THEM.    YOU  UNDERSTAND  THAT,  IF  YOU  PURCHASED  THIS  PRODUCT  FROM  ANY AUTHORIZED DISTRIBUTOR OF SECURE CARE, THAT DISTRIBUTOR IS NOT SECURE CARE’S AGENT AND IS NOT AUTHORIZED TO MAKE ANY REPRESENTATIONS OR WARRANTIES OR TO AGREE TO ANY TERMS OR CONDITIONS WHICH ARE DIFFERENT FROM ANYTHING EXPRESSLY SET FORTH IN THIS GENERAL PRODUCT WARRANTY STATEMENT.  If  you  do  not  agree  to  the  terms and  conditions  of  this  General Product  Warranty Statement,  do  not  permit  the installation or make use of this Product and promptly return this Product to the place where you obtained it for a full refund.  If you have any difficulty obtaining a refund, please contact Secure Care at the telephone number provided in Section 2.B below.  1. Notices       A.    ALL  LOCKS  USED  WITH  THE  SECURE  CARE  SYSTEM  ARE  DESIGNED,  MANUFACTURED, LABELED  AND DELIVERED SOLELY BY AN INDEPENDENT VENDOR OVER WHOM SECURE  CARE HAS NO CONTROL AND FOR WHOSE ACTIONS OR FAILURES TO ACT SECURE CARE DISCLAIMS ALL RESPONSIBILITY.  REGARDLESS OF WHETHER THE LOCKS CARRY SECURE CARE’S LOGO OR NAME OR ANY OTHER TRADEMARK, SERVICE MARK OR TRADE NAME USED OR CLAIMED BY SECURE CARE, SECURE CARE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE LOCKS  AND/OR  THEIR  USE  WITH  OR  OPERATION  IN  THE  SECURE  CARE  SYSTEM,  INCLUDING, WITHOUT  LIMITATION,  ALL  IMPLIED  WARRANTIES  OF  MERCHANTABILITY,  FITNESS  FOR  A PARTICULAR PURPOSE, TITLE AND/OR NON-INFRINGEMENT.  SECURE CARE ALSO DISCLAIMS ALL OBLIGATIONS  WITH  RESPECT  TO THE  LOCKS  AND/OR  THEIR USE  WITH  OR  OPERATION  IN  THE SECURE CARE SYSTEM THAT MIGHT OTHERWISE ARISE OR BE IMPLIED FROM THE FACT THAT SUCH  LOCKS  CARRY  SECURE  CARE’S  LOGO  OR  NAME  OR  ANY  OTHER  TRADEMARK,  SERVICE MARK  OR  TRADE  NAME  USED  OR  CLAIMED  BY  SECURE  CARE  OR  FROM  THE  DELIVERY  OR INSTALLATION  OF  THE  LOCKS  WITH  SECURE  CARE  SOFTWARE,  PARTS  AND/OR  PRODUCTS  OR FROM  A  COURSE  OF  DEALING  OR  USAGE  IN  TRADE.    ALL  RESPONSIBILITY  FOR  DESIGNING, MANUFACTURING, LABELING AND WARNING OF HIDDEN DEFECTS OR DANGERS IN THE LOCKS AND/OR THEIR USE WITH AND OPERATION IN THE SECURE CARE SYSTEM RESTS EXCLUSIVELY WITH THE INDEPENDENT VENDOR, AND ANY CLAIMS, COSTS, DAMAGES OR LIABILITIES ARISING FROM THE LOCKS AND/OR THEIR USE WITH OR OPERATION IN THE SECURE CARE SYSTEM SHALL BE MADE SOLELY AGAINST THE INDEPENDENT VENDOR.      B.  IF YOU PURCHASE COMPUTER HARDWARE THROUGH SECURE CARE AND REQUEST THAT SECURE CARE SOFTWARE BE INSTALLED AND TESTED ON THAT HARDWARE AT THE FACTORY, SECURE CARE WARRANTS ONLY THAT THE HARDWARE AND THE SOFTWARE PACKAGES WERE INSTALLED, SET-UP AND TESTED PRIOR TO SHIPMENT IN ACCORDANCE WITH ALL SECURE CARE PRODUCT MANUALS AND THAT, AT THE TIME THE HARDWARE AND THE SOFTWARE PACKAGES WERE  FINALLY  INSPECTED  AT THE  FACTORY,  THEY  WERE  PERFORMING  (SUBJECT  TO  SECURE CARE’S  SPECIFIED  TOLERANCES)  IN  ACCORDANCE  WITH  SECURE  CARE’S  SPECIFICATIONS.  SECURE CARE WILL NOT BE RESPONSIBLE FOR ANY DEFECTS IN OR PROBLEMS CAUSED BY THE HARDWARE,  ALL  CLAIMS  FOR  WHICH  MUST  BE  MADE  TO  THE  HARDWARE  MANUFACTURER SECTION 9 GENERAL PRODUCT WARRANTY STATEMENT SECTION 8
 Doc No.: A20450690 Rev.2  ECO 012029 Date: 06/29/16      20 AND/OR  VENDOR.    SECURE  CARE  DISCLAIMS  ALL  WARRANTIES,  EXPRESS  OR  IMPLIED,  WITH RESPECT TO THE HARDWARE AND/OR ITS USE WITH OR OPERATION IN THE SECURE CARE SYSTEM, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR  A  PARTICULAR  PURPOSE,  TITLE  AND/OR  NON-INFRINGEMENT.    SECURE  CARE  ALSO DISCLAIMS  ALL  OBLIGATIONS  WITH  RESPECT  TO  THE  HARDWARE  AND/OR  ITS  USE  WITH  OR OPERATION IN THE SECURE CARE SYSTEM THAT MIGHT OTHERWISE ARISE OR BE IMPLIED FROM THE  FACT  THAT  SUCH  HARDWARE  CARRIES  SECURE  CARE’S  LOGO  OR  NAME  OR  ANY  OTHER TRADEMARK, SERVICE MARK OR TRADE NAME USED OR CLAIMED BY SECURE CARE OR FROM THE DELIVERY OR INSTALLATION OF THE HARDWARE WITH SECURE CARE SOFTWARE, PARTS AND/OR PRODUCTS  OR  FROM  A  COURSE OF  DEALING  OR  USAGE  IN  TRADE.    ALL  RESPONSIBILITY  FOR DESIGNING, MANUFACTURING, LABELING AND WARNING OF HIDDEN DEFECTS OR DANGERS IN THE  HARDWARE AND/OR ITS USE WITH AND OPERATION IN THE SECURE CARE SYSTEM RESTS EXCLUSIVELY  WITH  THE  HARDWARE  MANUFACTURER  AND/OR  VENDOR,  AND  ANY  CLAIMS, COSTS,  DAMAGES  OR  LIABILITIES  ARISING  FROM  THE  HARDWARE  AND/OR  ITS  USE  WITH  OR OPERATION IN THE SECURE CARE SYSTEM SHALL BE MADE SOLELY AGAINST THE HARDWARE MANUFACTURER AND/OR VENDOR.      C. Secure Care’s software, parts and products are designed for operation in a wireless system.  However, the range, performance,  and  predictability of  any  wireless  system,  including  Secure  Care’s,  is  dependent  on  several  factors, including,  but  not  limited  to,  the  following:  building  structure;  environmental  extremes  (e.g.,  temperature,  earth tremors, air pollution, etc.); the proximity of other wireless devices; the presence of variable speed products; sources of Radio Frequency Interference (RFI); physical orientation and positioning of the equipment; and sources of Electro Static Discharge (“ESD”).  Secure Care cannot be responsible for the effect of these types of factors on operation of its software, parts and products.      D.  This Product must be installed, set-up,  tested,  supported, operated,  maintained, repaired and used  only in accordance with all manuals and instructions (including the user, installation, technical and other manuals) issued by Secure Care (the “Product Manuals”).  It is  your responsibility to assure that any person who might be installing, setting-up, testing, supporting, maintaining or repairing this Product knows the contents of and has access to the Product Manuals and has successfully completed Secure Care technical training.  It is also your responsibility to assure that any person who might be operating or using this Product knows the contents of and has access to the Product Manuals and has successfully completed Secure Care in-service training.  If you do not have the Product Manuals or if  you  have  any  questions  regarding  this  Product  and/or  its  installation,  set-up,  testing,  support,  operation, maintenance, repair or use, please call Secure Care at the telephone number provided in section 2.B below. Secure Care  cannot  be  responsible  for  performance  problems  caused  by  a  failure  to  follow  published  and  appropriate procedures for installation, set-up, testing, support, operation, maintenance, repair and use. All  adjustable  features  on  new  and  repaired  Secure  Care  software,  parts  and  products  are  shipped  with  “factory default”  settings.    These  “factory  default”  settings  may  not  comply  with  building  and  life  safety  codes  or  other applicable laws and regulations in the location where they are installed or operated.  Secure Care strongly recommends, therefore, that the settings on all Secure Care software, parts and products be checked and, if necessary, reset to comply with local building and life safety codes and other applicable laws and regulations at the time of any installation, set-up, testing, support, maintenance or repair.      E.  Secure Care’s system is driven by software.  However, the performance and reliability of any software-driven system  depends  on  adequately  maintaining  the  recommended  minimum  configuration  of  computing  platform, operating systems and applications programs and on regularly performing industry-standard and application-specific backup  processes.    If  recommended  minimum  configurations  of  computing  platform,  operating  systems,  and applications  programs are  not  adequately  maintained,  or  if appropriate  backups  are  not  regularly  performed,  the software may not drive the system as intended.  Secure Care cannot be responsible for operational problems caused by a failure to perform these maintenance and backup procedures.      F.  Secure Care does not authorize, and strongly recommends against, any installation or field replacement of software, parts or products by untrained contractors or facility staff.  Such work can be hazardous, can render the system ineffective and will void any Secure Care warranty or liability that might otherwise relate to the system.
 Doc No.: A20450690 Rev.2  ECO 012029 Date: 06/29/16      21 Before any software, parts or products, which have been designed and manufactured by Secure Care can be safely installed, set-up, tested, supported, maintained or repaired, technical training in accordance with standards established by Secure Care is required.  Regardless of how Secure Care’s software, parts or products are obtained, they should not be installed, set-up, tested, supported, maintained or repaired by any person who has not satisfactorily completed that technical training (a “qualified service technician”.)  When Secure Care’s software, parts or products are sold separately from installation services, it is assumed that only a qualified service technician will conduct any installation, set-up, testing, support, maintenance or repair involving that software, part or products.       G.  It is important that any installation, set-up, testing, support, operation, maintenance, repair or use involving the system comply with all local and national electrical and life safety codes.  If you have any questions about compliance with those codes, please contact your local authorities.      H.  Secure Care receives and responds to telephone and dial-in inquires (the “Help Line”) about its software, parts and  products  for  the  purpose  of  discussing  users’  experiences  with  Secure  Care’s  system,  helping  users  better understand how their systems work, and providing ideas about what may be causing difficulties. However, Secure Care cannot accurately diagnose the cause of any problems or give complete instructions on how to fix problems over the  telephone  or  Internet.    The  only  way  to  assure  that  software,  parts  or  products  are  installed,  set-up,  tested, supported, maintained or repaired correctly or that a Secure Care system is functioning properly is to have it examined on site by a qualified service technician.  In addition, Secure Care software, parts and products cannot be operated or used correctly by anyone who has not successfully completed Secure Care in-service training.  Secure Care’s Help Line is not a substitute for on-site diagnosis and servicing by a qualified service technician or for successful completion of Secure Care in-service training.  Secure Care strongly recommends that any installation, set-up, testing, support, replacement, maintenance or repair of a system that is performed by a person who has not satisfactorily completed technical training in accordance with standards established by Secure Care be immediately checked on-site by a person who has completed that technical training.   WARNING:    EVEN  SLIGHT  MODIFICATIONS  TO  THE  SYSTEM  OR  CHANGES  IN  THE  OPERATING ENVIRONMENT  MAY  CAUSE  SECURE  CARE’S  SYSTEM  TO  MALFUNCTION.    THE  ONLY  WAY  TO ASSURE  THAT  SECURE  CARE’S  SYSTEM  HAS  BEEN  INSTALLED,  SET-UP,  TESTED,  SUPPORTED, MAINTAINED, AND REPAIRED CORRECTLY IS TO HAVE A QUALIFIED SERVICE TECHNICIAN DO THE WORK.      I.  Secure Care’s software, parts and products have been designed to augment a facility’s reasonable procedures for protecting residents, patients, and infants.  However, no system or combination of procedures and equipment can eliminate all risk or assure complete security.  Secure Care’s system is not intended as a substitute for the careful identification and monitoring of residents, patients, and infants by a facility’s professional staff. 2. Limited Warranty        A.   Subject to the limitations set forth in this general product warranty statement (as amended from time to time by Secure Care in its absolute discretion), and unless a different period is specified in writing by Secure Care for a particular product or service, Secure Care warrants that this product (subject to Secure Care's specified tolerances and excluding any expendable items), if sold by Secure Care to an authorized Secure Care distributor, shall conform to the specifications which accompany this product for a period of one (1) year from the date of delivery of this product by Secure Care to a common carrier, f.o.b. Secure Care’s manufacturing facility in Concord, New Hampshire or, in the case of services, from the date of first provision of such services.  This warranty does not extend to and is not for the benefit of any person other than an authorized Secure Care distributor who purchases this product from Secure Care, any sub-distributor thereof and/or the customer to whom this product is first provided for use, by Secure Care, an authorized Secure Care distributor or any sub-distributor thereof.  In the event that this product does not comply with this warranty, Secure Care will, at its option, either repair or replace this product or refund the purchase price, provided that this product is returned as provided in section 2.b below.  Replacement of this product under warranty will not extend the original warranty period. Secure Care will also, at its option, either repair or replace this Product after the warranty has expired, for an additional charge, provided that this Product is returned as provided in Section 2.B below.  If Secure Care repairs or replaces this Product after the warranty has expired, the terms of the warranty set forth in this Section 2.A for a new Product will
 Doc No.: A20450690 Rev.2  ECO 012029 Date: 06/29/16      22 apply to the repaired or replaced Product, with the exception that the term will run for ninety (90) days from the date of repair or replacement. Repair  may  include  the  replacement  of  parts  and  products  with  functionally  equivalent,  reconditioned  parts  or products.  Any part or product replaced by Secure Care will become the property of Secure Care upon replacement.      B.  Warranty service is available by contacting Secure Care at 800-451-7917 and obtaining a Return Authorization Number.  No Product may be returned to Secure Care without first obtaining a Return Authorization Number.  When this Product  is  returned  to  Secure  Care, please  include  the  Return  Authorization  Number and  a  detailed  written description  of  the  problem.    Issuance  of  a  Return  Authorization  Number  by  Secure  Care  will  not  constitute  an admission that there is a problem with the Product being returned, that any problem is covered by warranty or that Secure Care has any responsibility to repair, replace, make refunds for or pay claims, costs, damages or liabilities connected with the Product being returned. NOTE: Tags are not repaired, nor is the warranty extended, beyond the expiration date. If this Product is returned to Secure Care for any reason, you will retain title (unless and until a part or product is replaced, in which case you will obtain title to the replacement part or product at the time of replacement), the risk of loss, and the obligation to pay all costs of shipping, storage and other charges and obligations relating to this Product.      C.  Except as stated in this section 2, Secure Care disclaims all warranties, express or implied, with respect to the whole or any part of this product, including, without limitation, all implied warranties of merchantability, fitness for a particular purpose, title and/or non-infringement.  Secure Care also disclaims all obligations that might otherwise arise or be implied from a course of dealing or usage in trade.   3. Limitations of Liability       A.  Regardless of the form of any claim or action, Secure Care’s total liability to all persons, whether singly or together, for all occurrences combined, for claims, costs, damages or liabilities based on any cause whatsoever and arising from or in connection with this product, or the manufacture, distribution, promotion, sale, installation, set-up, testing, support, maintenance, operation, servicing, use or performance of this product, or from or in connection with any delay or failure in providing this product, shall not exceed the aggregate price (without interest) paid to Secure Care for this product.      B.  In no event shall Secure Care be liable to anyone for any loss of data, loss of profits or loss of use of this product or any equipment, or  for any special, incidental, consequential, exemplary, punitive,  multiple,  or other damages, arising from or in connection with the manufacture, distribution, promotion, sale, installation, set-up, testing, support, maintenance, operation, servicing, use or performance of this product or from or in connection with any delay or failure in providing or delivering this product.        C.   In no event shall Secure Care be liable to anyone for any claims, costs, damages or liabilities caused by: (i) any distributor’s failure to perform its obligations and responsibilities under a distributor agreement with Secure Care; (ii) improper or defective promotion, distribution, sale, installation, set-up, testing, support, maintenance or repair of this product, including work performed, without Secure Care’s prior written consent in its absolute discretion, by a person who has not satisfactorily completed Secure Care technical training, or in a manner not consistent with Secure Care technical training; (iii) improper or defective operation or use of this product by a person who has not successfully completed Secure Care in-service training, or in a manner not consistent with Secure Care in-service training; (iv) supply of this product by a distributor for use in, or the use of this product in, any system or configuration not designed to Secure Care standards or in which a distributor or any third party has substituted materials and/or goods not specified by Secure Care; or (v) deterioration of this product during storage.      D.  You agree to indemnify and hold Secure Care harmless from all claims, costs, damages and liabilities asserted by anyone for any damages that are excluded and waived, or are intended to be excluded and waived, by this section 3, or which are imposed by law on behalf of anyone but which are not expressly stated in this general product warranty statement.
 Doc No.: A20450690 Rev.2  ECO 012029 Date: 06/29/16      23      E.  The  exclusions,  waivers  and  limitations  on  claims,  costs,  damages  and  liabilities  and  any  rights  of indemnification set forth in this Section 3 shall be enforceable to the maximum extent allowed by law and shall not be expanded or negated in any respect by Secure Care’s operation of a “help line” to receive and respond to telephone or dial-in inquires about this product, by any communications through that “help line”  or by any actions taken by anyone following communications with Secure Care over such “help line.” 4. Governing Law and Arbitration      A.  This General Product Warranty Statement, and all questions arising out of or relating to it, shall be governed by and construed in accordance with the laws of the State of New Hampshire, without giving effect to the conflict of laws provisions thereof, and excluding the United Nations Convention on contracts for the international sale of goods, the  1974  convention  on the  limitation  period  on  the  international  sale  of  goods (the  “1974  convention”),  and the protocol amending the 1974 convention, done at Vienna April 11, 1980.      B.  Any dispute, controversy or claim arising out of or relating to this general product warranty statement shall be resolved by arbitration. Regardless of the amount in dispute, the arbitration shall be conducted by a single arbitrator selected by the parties or, if they cannot agree, by a single arbitrator selected in accordance with the commercial arbitration rules of the American Arbitration Association without regard to the amount in dispute.  The arbitration shall  be  conducted  in  English,  in  accordance  with  the  commercial  arbitration  rules  of  the  American  Arbitration Association, in Concord, New Hampshire.  The decision of the arbitrator shall be binding and enforceable by any state or federal court in New Hampshire, and you hereby consent to the personal jurisdiction of any state or federal court in New Hampshire for that purpose.  The expense of the arbitration (excluding each side’s own attorneys' fees, costs, and related expenses) shall initially be paid in equal shares by each side, but the total of such expenses plus any award of attorneys' fees, cost and expenses shall finally be paid by the parties as the arbitrator determines.  Nothing in this section 4.b shall preclude Secure Care from seeking provisional or equitable relief from any appropriate  court to protect its rights prior to, pending or in the absence of such arbitration proceedings. 5. Severability The invalidity or unenforceability of any provision of this General Product Warranty Statement shall not affect the validity or enforceability of any other provision hereof. 6. WAIVER    SECTION 1 IMPORTANT NOTICES  4 PLEASE READ THIS MANUAL BEFORE BEGINNING THE INSTALLATION OF A SECURE CARE SYSTEM  4 SECTION 2 POLICY AND PROCEDURES  8 Intent of the STAT®  ID System  8 Tag Battery Monitoring  8 Ordering New or Replacement Tags  8 Tag Warranty  8 Applying the Tag to the Patient  10 SECTION 3 USING THE TAGS 10 Removing the Tag from the Patient  12
 Doc No.: A20450690 Rev.2  ECO 012029 Date: 06/29/16      24 SECTION 5 CLEANING THE TAGS 13 Clearing Alarm Procedures  13 Adding a Tag to ENvisionIT  15 SECTION 5 TROUBLESHOOTING FLOWCHART  17 SECTION 6 COMPLIANCE STATEMENTS 18 FCC Compliance Statement  18 SECTION 9 GENERAL PRODUCT WARRANTY STATEMENT  19 SECTION 8 19 1. Notices  19 2. Limited Warranty  21 3. Limitations of Liability  22 4. Governing Law and Arbitration  23 5. Severability  23 6. Waiver  23 SECTION 9 DAILY TAG TESTING LOG 25 No term or condition of this General Product Warranty Statement may be waived except in writing signed by Secure Care.  A waiver on one or more occasions of any term or condition of this General Product Warranty Statement shall not constitute or be deemed to be a waiver of such term or condition on any other occasion.  No delay or failure of Secure Care to exercise any right or remedy under this General Product Warranty Statement will operate as a waiver thereof; no failure to enforce or insist upon compliance with any provision of this General Product Warranty Statement on any one occasion shall be deemed to be a waiver of Secure Care's right to do so on another occasion; and no course of dealing will constitute a waiver, alteration, limitation or expansion of any of the parties' rights and obligations under this General Product Warranty Statement.  Revised 01/22/14
 Doc No.: A20450690 Rev.2  ECO 012029 Date: 06/29/16      25     Monthly Cutband Testing Log Date:   ________________________________ Cutband Zone Received Signal Date Cutband Test Pass/Fail Comments                                                                                                                                                                                                                   Test all Cutband Zones on a Monthly basis  SECTION 9 DAILY TAG TESTING LOG

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