Secure Care 678MHZ Dual frequency RFID tag for managing dementia patients and newborn babies in health care facilities User Manual A20180681

Secure Care Products Inc Dual frequency RFID tag for managing dementia patients and newborn babies in health care facilities A20180681

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User Manual - A20180681

A20180681 Rev. B ECO:11030 Date: 02/XX/14

Transmitter User Guide

6.78 STAT®ID

½ Size Infant Cutband

Transmitter

39 Chenell Drive

Concord, NH USA 03301-8501

Phone: (800) 451-7917/(603) 223-0745

Fax: (603) 227-0200

http://www.securecare.com

CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE

Please contact your

Distributor /

Installer for service …

Tel.: ___________________________

A20180681 Rev. B ECO:11030 Date: 02/XX/14 2

TABLE OF CONTENTS

SECTION 1 IMPORTANT NOTICES 3

PLEASE READ THIS MANUAL BEFORE BEGINNING THE INSTALLATION OF A SECURE CARE

SYSTEM 3

SECTION 2 POLICY AND PROCEDURES 6

Applying the Transmitter to the Infant 6

Removing the Transmitter from the Infant 7

Cleaning the Transmitter 7

Alarm Procedures 7

SECTION 3 USING TRANSMITTER WITH SECURE CARE SOFTWARE 8

SECTION 4 TRANSMITTER TROUBLE SHOOTING FLOWCHART 9

SECTION 5 COMPLIANCE STATEMENTS 10

SECTION 6 GENERAL PRODUCT WARRANTY STATEMENT 12

1. Notices 12

2. Limited Warranty 14

3. Limitations of Liability 15

4. Governing Law and Arbitration 15

5. Severability 16

6. Waiver 16

SECTION 7 DAILY TRANSMITTER TESTING LOG 17

A20180681 Rev. B ECO:11030 Date: 02/XX/14 3

PLEASE READ THIS MANUAL BEFORE BEGINNING

THE INSTALLATION OF A SECURE CARE SYSTEM

This installation manual is provided for reference by purchasers and installers of Secure Care Products, LLC

(“Secure Care’s”) systems. This manual is not intended as a catalog of warnings for the protection of anyone or as a

substitute for obtaining professional training or assistance in the design of a facility’s security procedures and systems,

or in the installation, set-up, testing, support, operation, maintenance, repair or use of Secure Care’s systems. Nothing

in this manual modifies the terms of Secure Care’s General Product Warranty Statement or of any written agreement

signed by Secure Care or creates further warranties or extends benefits of any sort to anyone beyond those already

expressly established in Secure Care’s General Product Warranty Statement and in any written contract signed by

Secure Care.

1. Secure Care is Not Responsible for the Locks

ALL LOCKS USED WITH SECURE CARE’S SYSTEM ARE DESIGNED, MANUFACTURED, LABELED

AND DELIVERED SOLELY BY AN INDEPENDENT VENDOR OVER WHOM SECURE CARE HAS NO

CONTROL AND FOR WHOSE ACTIONS OR FAILURES TO ACT SECURE CARE DISCLAIMS ALL

RESPONSIBILITY. REGARDLESS OF WHETHER THE LOCKS CARRY SECURE CARE’S LOGO OR

NAME OR ANY OTHER TRADEMARK, SERVICE MARK OR TRADE NAME USED OR CLAIMED BY

SECURE CARE, SECURE CARE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, WITH

RESPECT TO THE LOCKS AND/OR THEIR USE WITH OR OPERATION IN THE SECURE CARE

SYSTEM, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF

MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND/OR NON-

INFRINGEMENT. SECURE CARE ALSO DISCLAIMS ALL OBLIGATIONS WITH RESPECT TO THE

LOCKS AND/OR THEIR USE WITH OR OPERATION IN THE SECURE CARE SYSTEM THAT MIGHT

OTHERWISE ARISE OR BE IMPLIED FROM THE FACT THAT SUCH LOCKS CARRY SECURE

CARE’S LOGO OR NAME OR ANY OTHER TRADEMARK, SERVICE MARK OR TRADE NAME USED

OR CLAIMED BY SECURE CARE OR FROM THE DELIVERY OR INSTALLATION OF THE LOCKS

WITH SECURE CARE SOFTWARE, PARTS AND/OR PRODUCTS OR FROM A COURSE OF DEALING

OR USAGE IN TRADE. ALL RESPONSIBILITY FOR DESIGNING, MANUFACTURING, LABELING

AND WARNING OF HIDDEN DEFECTS OR DANGERS IN THE LOCKS AND/OR THEIR USE WITH

AND OPERATION IN THE SECURE CARE SYSTEM RESTS EXCLUSIVELY WITH THE

INDEPENDENT VENDOR, AND ANY CLAIMS, COSTS, DAMAGES OR LIABILITIES ARISING FROM

THE LOCKS AND/OR THEIR USE WITH OR OPERATION IN THE SECURE CARE SYSTEM SHALL

BE MADE SOLELY AGAINST THE INDEPENDENT VENDOR.

2. Secure Care Is Not Responsible for The Computer Hardware.

IF YOU PURCHASE COMPUTER HARDWARE THROUGH SECURE CARE AND REQUEST THAT

SECURE CARE SOFTWARE BE INSTALLED AND TESTED ON THAT HARDWARE AT THE

FACTORY, SECURE CARE WARRANTS ONLY THAT THE HARDWARE AND THE SOFTWARE

PACKAGES WERE INSTALLED, SET-UP AND TESTED PRIOR TO SHIPMENT IN ACCORDANCE

WITH ALL SECURE CARE PRODUCT MANUALS AND THAT, AT THE TIME THE HARDWARE AND

THE SOFTWARE PACKAGES WERE FINALLY INSPECTED AT THE FACTORY, THEY WERE

PERFORMING (SUBJECT TO SECURE CARE’S SPECIFIED TOLERANCES) IN ACCORDANCE WITH

SECURE CARE’S SPECIFICATIONS. SECURE CARE WILL NOT BE RESPONSIBLE FOR ANY

DEFECTS IN OR PROBLEMS CAUSED BY THE HARDWARE, ALL CLAIMS FOR WHICH MUST BE

MADE TO THE HARDWARE MANUFACTURER AND/OR VENDOR. SECURE CARE DISCLAIMS

ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE HARDWARE AND/OR ITS USE

WITH OR OPERATION IN THE SECURE CARE SYSTEM, INCLUDING, WITHOUT LIMITATION, ALL

IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE

AND/OR NON-INFRINGEMENT. SECURE CARE ALSO DISCLAIMS ALL OBLIGATIONS WITH

RESPECT TO THE HARDWARE AND/OR ITS USE WITH OR OPERATION IN THE SECURE CARE

SYSTEM THAT MIGHT OTHERWISE ARISE OR BE IMPLIED FROM THE FACT THAT SUCH

HARDWARE CARRIES SECURE CARE’S LOGO OR NAME OR ANY OTHER TRADEMARK, SERVICE

MARK OR TRADE NAME USED OR CLAIMED BY SECURE CARE OR FROM THE DELIVERY OR

SECTION 1 IMPORTANT NOTICES

A20180681 Rev. B ECO:11030 Date: 02/XX/14 4

INSTALLATION OF THE HARDWARE WITH SECURE CARE SOFTWARE, PARTS AND/OR

PRODUCTS OR FROM A COURSE OF DEALING OR USAGE IN TRADE. ALL RESPONSIBILITY FOR

DESIGNING, MANUFACTURING, LABELING AND WARNING OF HIDDEN DEFECTS OR DANGERS

IN THE HARDWARE AND/OR ITS USE WITH AND OPERATION IN THE SECURE CARE SYSTEM

RESTS EXCLUSIVELY WITH THE HARDWARE MANUFACTURER AND/OR VENDOR, AND ANY

CLAIMS, COSTS, DAMAGES OR LIABILITIES ARISING FROM THE HARDWARE AND/OR ITS USE

WITH OR OPERATION IN THE SECURE CARE SYSTEM SHALL BE MADE SOLELY AGAINST THE

HARDWARE MANUFACTURER AND/OR VENDOR.

3. Several Factors Outside the Secure Care System Can Affect its Performance

Secure Care’s software, parts and products are designed for operation in a wireless system. However, the

range, performance, and predictability of any wireless system, including Secure Care’s, is dependent on several

factors, including, but not limited to, the following: building structure; environmental extremes (e.g.,

temperature, earth tremors, air pollution, etc.); the proximity of other wireless devices; the presence of variable

speed products; sources of Radio Frequency Interference (RFI); physical orientation and positioning of the

equipment; and sources of Electro Static Discharge (ESD). Secure Care is not responsible for the effect of these

types of factors on operation of its software, parts and products and disclaims all responsibility for any claim

relative thereto.

4. The Secure Care System Must be Properly Installed

Secure Care's system must be installed, set-up, tested, supported, operated, maintained, repaired and used only

in accordance with all manuals and instructions (including the user, installation, technical and other manuals)

issued by Secure Care (the "Product Manuals"). It is your responsibility to assure that any person who might be

installing, setting-up, testing, supporting, maintaining or repairing the Secure Care system knows the contents

of and has access to the Product Manuals and has successfully completed Secure Care technical training. It is

also your responsibility to assure that any person who might be operating or using this Product knows the

contents of and has access to the Product Manuals and has successfully completed Secure Care in-service

training. Secure Care can not be responsible for performance problems caused by a failure to follow prescribed

and appropriate procedures for installation, set-up, testing, support, operation, maintenance, repair and use.

All adjustable features on new and repaired Secure Care software, parts and products are shipped with “factory

default” settings. These “factory default” settings may not comply with building and life safety codes or other

applicable laws and regulations in the location where they are installed or operated. Secure Care strongly

recommends, therefore, that the settings on all Secure Care software, parts and products be checked and, if

necessary, reset to comply with local building and life safety codes and other applicable laws and regulations at

the time of any installation, set-up, testing, support, maintenance or repair.

5. Performance of the Secure Care System Software Depends on Proper Maintenance

Secure Care’s system is driven by software. However, the performance and reliability of any software-driven

system depends on adequately maintaining the recommended minimum configuration of computing platform,

operating systems and applications programs and on regularly performing industry-standard and application-

specific backup processes. If recommended minimum configurations of computing platform, operating

systems, and applications programs are not adequately maintained, or if appropriate backups are not regularly

performed, the software may not drive the system as intended. Secure Care is not responsible for operational

problems caused by a failure to perform these maintenance and backup procedures and disclaims all

responsibility for any claim relative thereto.

6. Only a Qualified Service Technician Should Work on a Secure Care System

Secure Care does not authorize, and strongly recommends against, any installation or field replacement of

software, parts or products by untrained contractors or facility staff. Such work can be hazardous, can render

the system ineffective and will void any Secure Care warranty or liability that might otherwise relate to the

system.

A20180681 Rev. B ECO:11030 Date: 02/XX/14 5

Before any software, parts or products which have been designed and manufactured by Secure Care can be

safely installed, set-up, tested, supported, maintained or repaired, technical training in accordance with

standards established by Secure Care is required. Regardless of how Secure Care’s software, parts or products

are obtained, they should not be installed, set-up, tested, supported, maintained or repaired by any person who

has not satisfactorily completed that technical training (a “qualified service technician”.) When Secure Care’s

software, parts or products are sold separately from installation services, it is assumed that only a qualified

service technician will conduct any installation, set-up, testing, support, maintenance or repair involving that

software, part or products.

7. Any Work Must Comply with Electrical and Life Safety Codes

It is important that any installation, set-up, testing, support, operation, maintenance, repair or use involving the

system comply with all local and national electrical and life safety codes. If you have any questions about

compliance with those codes, please contact your local authorities.

8. Immediately Have Replacements or Repairs Checked On-Site by a Qualified Service Technician

Secure Care receives and responds to telephone and dial-in inquires (the “Help Line”) about its software, parts

and products for the purpose of discussing users’ experiences with Secure Care’s system, helping users better

understand how their systems work, and providing ideas about what may be causing difficulties. However,

Secure Care cannot accurately diagnose the cause of any problems or give complete instructions on how to fix

problems over the telephone or Internet. The only way to assure that software, parts or products are installed,

set-up, tested, supported, maintained or repaired correctly or that a Secure Care system is functioning properly

is to have it examined on site by a qualified service technician. In addition, Secure Care software, parts and

products cannot be operated or used correctly by anyone who has not successfully completed Secure Care in-

service training. Secure Care’s Help Line is not a substitute for on-site diagnosis and servicing by a qualified

service technician or for successful completion of Secure Care in-service training. Secure Care strongly

recommends that any installation, set-up, testing, support, maintenance or repair of a system that is performed

by a person who has not satisfactorily completed technical training in accordance with standards established by

Secure Care be immediately checked on-site by a qualified service technician.

WARNING: EVEN SLIGHT MODIFICATIONS TO THE SYSTEM OR CHANGES IN THE OPERATING

ENVIRONMENT MAY CAUSE SECURE CARE’S SYSTEM TO MALFUNCTION. THE ONLY WAY TO

ASSURE THAT SECURE CARE’S SYSTEM HAS BEEN INSTALLED, SET-UP, TESTED, SUPPORTED,

MAINTAINED AND REPAIRED CORRECTLY IS TO HAVE A QUALIFIED SERVICE TECHNICIAN DO

THE WORK.

9. The Secure Care System is not a Substitute for Careful Identification and Monitoring by

Professional Staff

Secure Care’s software, parts and products have been designed to augment a facility’s reasonable procedures

for protecting residents, patients, and infants. However, no system or combination of procedures and equipment

can eliminate all risk or assure complete security. Secure Care’s system is not intended as a substitute for the

careful identification and monitoring of residents, patients, and infants by a facility’s professional staff.

Revised 01/22/14

A20180681 Rev. B ECO:11030 Date: 02/XX/14 6

Applying the Transmitter to the Infant

1. Remove the Transmitter from the Transmitter Containment Box.

2. If Transmitter does not have a strap/cradle connected, verify the expiration date has not been reached

and slide the strap/cradle onto the transmitter.

3. Test the Transmitter using the Tester to verify the ID code as shown below.

4. Apply the transmitter to the infant's ankle comfortably (not too tight). During daily care, check to see if strap

needs to be adjusted.

6. Tape the excess strap down to the top of the transmitter. Do not cut off excess strap length. If excess is allowed

to flex back and forth, intermittent alarms could occur.

SECTION 2 Policy and Procedures

A20180681 Rev. B ECO:11030 Date: 02/XX/14 7

Removing the Transmitter from the Infant

1. Turn on the Tester and verify the green power LED labeled PWR is on solid; if blinking, replace the 9-volt

battery.

2. Enter the Security Code *23456 and verify that "ENABLE" is displayed on tester.

3. Orient the transmitter on the front of the infant's leg as shown.

4. Place the Tester display end so it is actually touching the transmitter

front and verify blinking yellow LED labeled SIGNAL and proper ID

code is displayed on the Tester and toggles between ID code and “TX OK”.

5. Enter sleep command on the Tester keypad by pressing #.

Hold the tester against the transmitter until a "SLEEP OK"

message is displayed and you hear 5 beeps. This may take up to 15 seconds.

6. You now have 30 seconds to remove the transmitter from the infant by cutting the strap.

NOTE: DO NOT CUT STRAP UNLESS "SLEEP OK "IS BEING DISPLAYED

8. Remove old strap/cradle from the transmitter.

Cleaning the Transmitter

Secure Care recommends transmitters are cleaned after each use. To properly clean the transmitter use lint free IPA

(Isopropyl Alcohol) wipes. With the transmitter removed from the baby, wipe the transmitter on all sides with the IPA

wipe, ensuring there are no lint fibers attached to the gold pins on the transmitter. When cleaning is finished, store the

transmitter in a transmitter containment box with the gold pins pointing up.

NOTE: ALWAYS STORE TRANSMITTERS IN THE TRANSMITTER

CONTAINMENT BOX WITH THE GOLD PINS POINTING UP WHEN

NOT BEING USED ON INFANTS

Alarm Procedures

1. If Exit System is in alarm:

 Identify the location of the alarm shown on the nurse station display or computer monitor.

 Follow the hospital Policy and Procedure.

2. If one or more cutband zones are in alarm with an infant’s name and room number:

 Go to the area of the alarm condition and locate the baby.

 Follow the hospital Policy and Procedures.

3. If the transmitter has not been cut off the infant or the strap looks intact:

 Verify that the transmitter strap is not too tight on the infant

 Excess strap has been secured to transmitter case with tape.

4. If the transmitter passes the visual test and the system is still reporting a cutband alarm:

 Remove the transmitter by cutting the strap.

 Replace the strap and apply the transmitter to the infant.

 Verify that the alarm has been silenced.

SECTION 2 Policy and Procedures

A20180681 Rev. B ECO:11030 Date: 02/XX/14 8

If you are using the Secure Care Software, please complete the following steps:

NOTE: New transmitters need to be added to the transmitter list before they will be

displayed in the transmitter ID drop down menu.

1. Log in to Secure Care Software with your respective User Name and Password.

2. Click on “Admit” and fill out all of the required information following the Hospital Policy and Procedures.

3. Click on the “Admit/Update” button.

4. Click the “Done” button.

5. Log out by clicking the “Log Out” button.

SECTION 3 USING TRANSMITTER WITH SECURE CARE

SOFTWARE

A20180681 Rev. B ECO:11030 Date: 02/XX/14 9

SECTION 4 TRANSMITTER TROUBLE SHOOTING

FLOWCHART

Do you own a Tester? NO Test Transmitter at an Exit

With door open and Transmitter

present, does the Exit alarm?

NoYes

Please call

Secure Care

Product, LLC

Service

Department

1-800-451-7917

Does the Transmitter test OK on the

Tester?

Yes

Please call

your local

Distributor for

parts and

service

Transmitter

Does a known working

Transmitter test OK on the

Tester?

YesNo

Is Power LED on

Tester solid green?

Have the

batteries

been

changed

recently in

your Tester

Does another known working

Transmitter work at the same

Exit?

NoYes

At another exit location,

do the Transmitters

make the Exit alarm?

Yes

No Yes

Yes

Change batteries in

Tester, and retest

Transmitter that is

not working

Still not working

with Tester

Yes

A20180681 Rev. B ECO:11030 Date: 02/XX/14 10

Information to User

Changes or modifications to the transmitter not expressly approved by Secure Care Products, LLC. may void the

user’s authority to operate the 6.78 ID System transmitter.

SECTION 5 COMPLIANCE STATEMENTS

FCC ID: KNK678MHZ

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference and

(2) This device must accept any interference received, including interference that may cause undesired

operation

A20180681 Rev. B ECO:11030 Date: 02/XX/14 11

A20180681 Rev. B ECO:11030 Date: 02/XX/14 12

BY PERMITTING INSTALLATION OR BY MAKING USE OF ANY PRODUCT OR SERVICE DESIGNED OR

MANUFACTURED BY SECURE CARE PRODUCTS, LLC. (“SECURE CARE”) (INCLUDING SUPPORT

SERVICES, MAINTAINED SOFTWARE AND MAJOR RELEASES, WHETHER OR NOT IT IS COVERED BY

ANY SOFTWARE MAINTENANCE OR LICENSE AGREEMENT) (“THIS PRODUCT”), YOU

ACKNOWLEDGE THAT YOU HAVE READ ALL THE TERMS AND CONDITIONS OF THIS GENERAL

PRODUCT WARRANTY STATEMENT, THAT YOU UNDERSTAND THEM, AND THAT YOU AGREE TO BE

BOUND BY THEM. YOU UNDERSTAND THAT, IF YOU PURCHASED THIS PRODUCT FROM ANY

AUTHORIZED DISTRIBUTOR OF SECURE CARE, THAT DISTRIBUTOR IS NOT SECURE CARE’S AGENT

AND IS NOT AUTHORIZED TO MAKE ANY REPRESENTATIONS OR WARRANTIES OR TO AGREE TO

ANY TERMS OR CONDITIONS WHICH ARE DIFFERENT FROM ANYTHING EXPRESSLY SET FORTH IN

THIS GENERAL PRODUCT WARRANTY STATEMENT.

If you do not agree to the terms and conditions of this General Product Warranty Statement, do not permit the

installation or make use of this Product and promptly return this Product to the place where you obtained it for a full

refund. If you have any difficulty obtaining a refund, please contact Secure Care at the telephone number provided in

Section 2.B below.

1. Notices

A. ALL LOCKS USED WITH THE SECURE CARE SYSTEM ARE DESIGNED, MANUFACTURED,

LABELED AND DELIVERED SOLELY BY AN INDEPENDENT VENDOR OVER WHOM SECURE CARE HAS

NO CONTROL AND FOR WHOSE ACTIONS OR FAILURES TO ACT SECURE CARE DISCLAIMS ALL

RESPONSIBILITY. REGARDLESS OF WHETHER THE LOCKS CARRY SECURE CARE’S LOGO OR NAME

OR ANY OTHER TRADEMARK, SERVICE MARK OR TRADE NAME USED OR CLAIMED BY SECURE

CARE, SECURE CARE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE

LOCKS AND/OR THEIR USE WITH OR OPERATION IN THE SECURE CARE SYSTEM, INCLUDING,

WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A

PARTICULAR PURPOSE, TITLE AND/OR NON-INFRINGEMENT. SECURE CARE ALSO DISCLAIMS ALL

OBLIGATIONS WITH RESPECT TO THE LOCKS AND/OR THEIR USE WITH OR OPERATION IN THE

SECURE CARE SYSTEM THAT MIGHT OTHERWISE ARISE OR BE IMPLIED FROM THE FACT THAT

SUCH LOCKS CARRY SECURE CARE’S LOGO OR NAME OR ANY OTHER TRADEMARK, SERVICE

MARK OR TRADE NAME USED OR CLAIMED BY SECURE CARE OR FROM THE DELIVERY OR

INSTALLATION OF THE LOCKS WITH SECURE CARE SOFTWARE, PARTS AND/OR PRODUCTS OR

FROM A COURSE OF DEALING OR USAGE IN TRADE. ALL RESPONSIBILITY FOR DESIGNING,

MANUFACTURING, LABELING AND WARNING OF HIDDEN DEFECTS OR DANGERS IN THE LOCKS

AND/OR THEIR USE WITH AND OPERATION IN THE SECURE CARE SYSTEM RESTS EXCLUSIVELY

WITH THE INDEPENDENT VENDOR, AND ANY CLAIMS, COSTS, DAMAGES OR LIABILITIES ARISING

FROM THE LOCKS AND/OR THEIR USE WITH OR OPERATION IN THE SECURE CARE SYSTEM SHALL

BE MADE SOLELY AGAINST THE INDEPENDENT VENDOR.

B. IF YOU PURCHASE COMPUTER HARDWARE THROUGH SECURE CARE AND REQUEST THAT

SECURE CARE SOFTWARE BE INSTALLED AND TESTED ON THAT HARDWARE AT THE FACTORY,

SECURE CARE WARRANTS ONLY THAT THE HARDWARE AND THE SOFTWARE PACKAGES WERE

INSTALLED, SET-UP AND TESTED PRIOR TO SHIPMENT IN ACCORDANCE WITH ALL SECURE CARE

PRODUCT MANUALS AND THAT, AT THE TIME THE HARDWARE AND THE SOFTWARE PACKAGES

WERE FINALLY INSPECTED AT THE FACTORY, THEY WERE PERFORMING (SUBJECT TO SECURE

CARE’S SPECIFIED TOLERANCES) IN ACCORDANCE WITH SECURE CARE’S SPECIFICATIONS.

SECURE CARE WILL NOT BE RESPONSIBLE FOR ANY DEFECTS IN OR PROBLEMS CAUSED BY THE

HARDWARE, ALL CLAIMS FOR WHICH MUST BE MADE TO THE HARDWARE MANUFACTURER

AND/OR VENDOR. SECURE CARE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, WITH

RESPECT TO THE HARDWARE AND/OR ITS USE WITH OR OPERATION IN THE SECURE CARE SYSTEM,

INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS

FOR A PARTICULAR PURPOSE, TITLE AND/OR NON-INFRINGEMENT. SECURE CARE ALSO

DISCLAIMS ALL OBLIGATIONS WITH RESPECT TO THE HARDWARE AND/OR ITS USE WITH OR

OPERATION IN THE SECURE CARE SYSTEM THAT MIGHT OTHERWISE ARISE OR BE IMPLIED FROM

SECTION 6 GENERAL PRODUCT WARRANTY

A20180681 Rev. B ECO:11030 Date: 02/XX/14 13

THE FACT THAT SUCH HARDWARE CARRIES SECURE CARE’S LOGO OR NAME OR ANY OTHER

TRADEMARK, SERVICE MARK OR TRADE NAME USED OR CLAIMED BY SECURE CARE OR FROM THE

DELIVERY OR INSTALLATION OF THE HARDWARE WITH SECURE CARE SOFTWARE, PARTS AND/OR

PRODUCTS OR FROM A COURSE OF DEALING OR USAGE IN TRADE. ALL RESPONSIBILITY FOR

DESIGNING, MANUFACTURING, LABELING AND WARNING OF HIDDEN DEFECTS OR DANGERS IN

THE HARDWARE AND/OR ITS USE WITH AND OPERATION IN THE SECURE CARE SYSTEM RESTS

EXCLUSIVELY WITH THE HARDWARE MANUFACTURER AND/OR VENDOR, AND ANY CLAIMS,

COSTS, DAMAGES OR LIABILITIES ARISING FROM THE HARDWARE AND/OR ITS USE WITH OR

OPERATION IN THE SECURE CARE SYSTEM SHALL BE MADE SOLELY AGAINST THE HARDWARE

MANUFACTURER AND/OR VENDOR.

C. Secure Care’s software, parts and products are designed for operation in a wireless system. However, the range,

performance, and predictability of any wireless system, including Secure Care’s, is dependent on several factors,

including, but not limited to, the following: building structure; environmental extremes (e.g., temperature, earth

tremors, air pollution, etc.); the proximity of other wireless devices; the presence of variable speed products; sources

of Radio Frequency Interference (RFI); physical orientation and positioning of the equipment; and sources of Electro

Static Discharge (“ESD”). Secure Care cannot be responsible for the effect of these types of factors on operation of its

software, parts and products.

D. This Product must be installed, set-up, tested, supported, operated, maintained, repaired and used only in

accordance with all manuals and instructions (including the user, installation, technical and other manuals) issued by

Secure Care (the “Product Manuals”). It is your responsibility to assure that any person who might be installing,

setting-up, testing, supporting, maintaining or repairing this Product knows the contents of and has access to the

Product Manuals and has successfully completed Secure Care technical training. It is also your responsibility to assure

that any person who might be operating or using this Product knows the contents of and has access to the Product

Manuals and has successfully completed Secure Care in-service training. If you do not have the Product Manuals or if

you have any questions regarding this Product and/or its installation, set-up, testing, support, operation, maintenance,

repair or use, please call Secure Care at the telephone number provided in section 2.B below. Secure Care cannot be

responsible for performance problems caused by a failure to follow published and appropriate procedures for

installation, set-up, testing, support, operation, maintenance, repair and use.

All adjustable features on new and repaired Secure Care software, parts and products are shipped with “factory

default” settings. These “factory default” settings may not comply with building and life safety codes or other

applicable laws and regulations in the location where they are installed or operated. Secure Care strongly

recommends, therefore, that the settings on all Secure Care software, parts and products be checked and, if necessary,

reset to comply with local building and life safety codes and other applicable laws and regulations at the time of any

installation, set-up, testing, support, maintenance or repair.

E. Secure Care’s system is driven by software. However, the performance and reliability of any software-driven

system depends on adequately maintaining the recommended minimum configuration of computing platform,

operating systems and applications programs and on regularly performing industry-standard and application-specific

backup processes. If recommended minimum configurations of computing platform, operating systems, and

applications programs are not adequately maintained, or if appropriate backups are not regularly performed, the

software may not drive the system as intended. Secure Care cannot be responsible for operational problems caused by

a failure to perform these maintenance and backup procedures.

F. Secure Care does not authorize, and strongly recommends against, any installation or field replacement of

software, parts or products by untrained contractors or facility staff. Such work can be hazardous, can render the

system ineffective and will void any Secure Care warranty or liability that might otherwise relate to the system.

Before any software, parts or products, which have been designed and manufactured by Secure Care can be safely

installed, set-up, tested, supported, maintained or repaired, technical training in accordance with standards established

by Secure Care is required. Regardless of how Secure Care’s software, parts or products are obtained, they should not

be installed, set-up, tested, supported, maintained or repaired by any person who has not satisfactorily completed that

technical training (a “qualified service technician”.) When Secure Care’s software, parts or products are sold

separately from installation services, it is assumed that only a qualified service technician will conduct any installation,

set-up, testing, support, maintenance or repair involving that software, part or products.

A20180681 Rev. B ECO:11030 Date: 02/XX/14 14

G. It is important that any installation, set-up, testing, support, operation, maintenance, repair or use involving the

system comply with all local and national electrical and life safety codes. If you have any questions about compliance

with those codes, please contact your local authorities.

H. Secure Care receives and responds to telephone and dial-in inquires (the “Help Line”) about its software, parts

and products for the purpose of discussing users’ experiences with Secure Care’s system, helping users better

understand how their systems work, and providing ideas about what may be causing difficulties. However, Secure

Care cannot accurately diagnose the cause of any problems or give complete instructions on how to fix problems over

the telephone or Internet. The only way to assure that software, parts or products are installed, set-up, tested,

supported, maintained or repaired correctly or that a Secure Care system is functioning properly is to have it examined

on site by a qualified service technician. In addition, Secure Care software, parts and products cannot be operated or

used correctly by anyone who has not successfully completed Secure Care in-service training. Secure Care’s Help

Line is not a substitute for on-site diagnosis and servicing by a qualified service technician or for successful

completion of Secure Care in-service training. Secure Care strongly recommends that any installation, set-up, testing,

support, replacement, maintenance or repair of a system that is performed by a person who has not satisfactorily

completed technical training in accordance with standards established by Secure Care be immediately checked on-site

by a person who has completed that technical training.

WARNING: EVEN SLIGHT MODIFICATIONS TO THE SYSTEM OR CHANGES IN THE OPERATING

ENVIRONMENT MAY CAUSE SECURE CARE’S SYSTEM TO MALFUNCTION. THE ONLY WAY TO

ASSURE THAT SECURE CARE’S SYSTEM HAS BEEN INSTALLED, SET-UP, TESTED, SUPPORTED,

MAINTAINED, AND REPAIRED CORRECTLY IS TO HAVE A QUALIFIED SERVICE TECHNICIAN DO THE

WORK.

I. Secure Care’s software, parts and products have been designed to augment a facility’s reasonable procedures for

protecting residents, patients, and infants. However, no system or combination of procedures and equipment can

eliminate all risk or assure complete security. Secure Care’s system is not intended as a substitute for the careful

identification and monitoring of residents, patients, and infants by a facility’s professional staff.

2. Limited Warranty

A. Subject to the limitations set forth in this general product warranty statement (as amended from time to time

by Secure Care in its absolute discretion), and unless a different period is specified in writing by Secure Care for a

particular product or service, Secure Care warrants that this product (subject to Secure Care's specified tolerances and

excluding any expendable items), if sold by Secure Care to an authorized Secure Care distributor, shall conform to the

specifications which accompany this product for a period of one (1) year from the date of delivery of this product by

Secure Care to a common carrier, f.o.b. Secure Care’s manufacturing facility in Concord, New Hampshire or, in the

case of services, from the date of first provision of such services. This warranty does not extend to and is not for the

benefit of any person other than an authorized Secure Care distributor who purchases this product from Secure Care,

any sub-distributor thereof and/or the customer to whom this product is first provided for use, by Secure Care, an

authorized Secure Care distributor or any sub-distributor thereof. In the event that this product does not comply with

this warranty, Secure Care will, at its option, either repair or replace this product or refund the purchase price,

provided that this product is returned as provided in section 2.b below. Replacement of this product under warranty

will not extend the original warranty period.

Secure Care will also, at its option, either repair or replace this Product after the warranty has expired, for an

additional charge, provided that this Product is returned as provided in Section 2.B below. If Secure Care repairs or

replaces this Product after the warranty has expired, the terms of the warranty set forth in this Section 2.A for a new

Product will apply to the repaired or replaced Product, with the exception that the term will run for ninety (90) days

from the date of repair or replacement.

Repair may include the replacement of parts and products with functionally equivalent, reconditioned parts or

products. Any part or product replaced by Secure Care will become the property of Secure Care upon replacement.

B. Warranty service is available by contacting Secure Care at 800-451-7917 and obtaining a Return Authorization

Number. No Product may be returned to Secure Care without first obtaining a Return Authorization Number. When

this Product is returned to Secure Care, please include the Return Authorization Number and a detailed written

description of the problem. Issuance of a Return Authorization Number by Secure Care will not constitute an

admission that there is a problem with the Product being returned, that any problem is covered by warranty or that

A20180681 Rev. B ECO:11030 Date: 02/XX/14 15

Secure Care has any responsibility to repair, replace, make refunds for or pay claims, costs, damages or liabilities

connected with the Product being returned.

NOTE: Transmitters are not repaired, nor is the warranty extended, beyond the expiration date.

If this Product is returned to Secure Care for any reason, you will retain title (unless and until a part or product is

replaced, in which case you will obtain title to the replacement part or product at the time of replacement), the risk of

loss, and the obligation to pay all costs of shipping, storage and other charges and obligations relating to this Product.

C. Except as stated in this section 2, Secure Care disclaims all warranties, express or implied, with respect to the

whole or any part of this product, including, without limitation, all implied warranties of merchantability, fitness for a

particular purpose, title and/or non-infringement. Secure Care also disclaims all obligations that might otherwise arise

or be implied from a course of dealing or usage in trade.

3. Limitations of Liability

A. Regardless of the form of any claim or action, Secure Care’s total liability to all persons, whether singly or

together, for all occurrences combined, for claims, costs, damages or liabilities based on any cause whatsoever and

arising from or in connection with this product, or the manufacture, distribution, promotion, sale, installation, set-up,

testing, support, maintenance, operation, servicing, use or performance of this product, or from or in connection with

any delay or failure in providing this product, shall not exceed the aggregate price (without interest) paid to Secure

Care for this product.

B. In no event shall Secure Care be liable to anyone for any loss of data, loss of profits or loss of use of this

product or any equipment, or for any special, incidental, consequential, exemplary, punitive, multiple, or other

damages, arising from or in connection with the manufacture, distribution, promotion, sale, installation, set-up, testing,

support, maintenance, operation, servicing, use or performance of this product or from or in connection with any delay

or failure in providing or delivering this product.

C. In no event shall Secure Care be liable to anyone for any claims, costs, damages or liabilities caused by: (i) any

distributor’s failure to perform its obligations and responsibilities under a distributor agreement with Secure Care; (ii)

improper or defective promotion, distribution, sale, installation, set-up, testing, support, maintenance or repair of this

product, including work performed, without Secure Care’s prior written consent in its absolute discretion, by a person

who has not satisfactorily completed Secure Care technical training, or in a manner not consistent with Secure Care

technical training; (iii) improper or defective operation or use of this product by a person who has not successfully

completed Secure Care in-service training, or in a manner not consistent with Secure Care in-service training; (iv)

supply of this product by a distributor for use in, or the use of this product in, any system or configuration not designed

to Secure Care standards or in which a distributor or any third party has substituted materials and/or goods not

specified by Secure Care; or (v) deterioration of this product during storage.

D. You agree to indemnify and hold Secure Care harmless from all claims, costs, damages and liabilities asserted

by anyone for any damages that are excluded and waived, or are intended to be excluded and waived, by this section 3,

or which are imposed by law on behalf of anyone but which are not expressly stated in this general product warranty

statement.

E. The exclusions, waivers and limitations on claims, costs, damages and liabilities and any rights of

indemnification set forth in this Section 3 shall be enforceable to the maximum extent allowed by law and shall not be

expanded or negated in any respect by Secure Care’s operation of a “help line” to receive and respond to telephone or

dial-in inquires about this product, by any communications through that “help line” or by any actions taken by anyone

following communications with Secure Care over such “help line.”

4. Governing Law and Arbitration

A. This General Product Warranty Statement, and all questions arising out of or relating to it, shall be governed by

and construed in accordance with the laws of the State of New Hampshire, without giving effect to the conflict of laws

provisions thereof, and excluding the United Nations Convention on contracts for the international sale of goods, the

1974 convention on the limitation period on the international sale of goods (the “1974 convention”), and the protocol

amending the 1974 convention, done at Vienna April 11, 1980.

A20180681 Rev. B ECO:11030 Date: 02/XX/14 16

B. Any dispute, controversy or claim arising out of or relating to this general product warranty statement shall be

resolved by arbitration. Regardless of the amount in dispute, the arbitration shall be conducted by a single arbitrator

selected by the parties or, if they cannot agree, by a single arbitrator selected in accordance with the commercial

arbitration rules of the American Arbitration Association without regard to the amount in dispute. The arbitration shall

be conducted in English, in accordance with the commercial arbitration rules of the American Arbitration Association,

in Concord, New Hampshire. The decision of the arbitrator shall be binding and enforceable by any state or federal

court in New Hampshire, and you hereby consent to the personal jurisdiction of any state or federal court in New

Hampshire for that purpose. The expense of the arbitration (excluding each side’s own attorneys' fees, costs, and

related expenses) shall initially be paid in equal shares by each side, but the total of such expenses plus any award of

attorneys' fees, cost and expenses shall finally be paid by the parties as the arbitrator determines. Nothing in this

section 4.b shall preclude Secure Care from seeking provisional or equitable relief from any appropriate court to

protect its rights prior to, pending or in the absence of such arbitration proceedings.

5. Severability

The invalidity or unenforceability of any provision of this General Product Warranty Statement shall not affect the

validity or enforceability of any other provision hereof.

6. Waiver

No term or condition of this General Product Warranty Statement may be waived except in writing signed by Secure

Care. A waiver on one or more occasions of any term or condition of this General Product Warranty Statement shall

not constitute or be deemed to be a waiver of such term or condition on any other occasion. No delay or failure of

Secure Care to exercise any right or remedy under this General Product Warranty Statement will operate as a waiver

thereof; no failure to enforce or insist upon compliance with any provision of this General Product Warranty Statement

on any one occasion shall be deemed to be a waiver of Secure Care's right to do so on another occasion; and no course

of dealing will constitute a waiver, alteration, limitation or expansion of any of the parties' rights and obligations under

this General Product Warranty Statement.

Revised 01/22/14

A20180681 Rev. B ECO:11030 Date: 02/XX/14 17

DAILY TRANSMITTER TESTING LOG DATE_____________________________

NOTE: Test all transmitters in use daily. Test all transmitters prior to placing

into use.

SECTION 7 DAILY TRANSMITTER TESTING LOG

Infant Last

Name Infant First Name Transmitter

ID #

Transmitter

Test

Pass/Fail

Transmitter

Expiration

Date Comments

User Manual A20180681

A20180681 Rev. B ECO:11030 Date: 02/XX/14

Transmitter User Guide

6.78 STAT®ID

½ Size Infant Cutband

Transmitter

39 Chenell Drive

Concord, NH USA 03301-8501

Phone: (800) 451-7917/(603) 223-0745

Fax: (603) 227-0200

http://www.securecare.com

CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE

Please contact your

Distributor /

Installer for service …

Tel.: ___________________________

A20180681 Rev. B ECO:11030 Date: 02/XX/14 2

TABLE OF CONTENTS

SECTION 1 IMPORTANT NOTICES 3

PLEASE READ THIS MANUAL BEFORE BEGINNING THE INSTALLATION OF A SECURE CARE

SYSTEM 3

SECTION 2 POLICY AND PROCEDURES 6

Applying the Transmitter to the Infant 6

Removing the Transmitter from the Infant 7

Cleaning the Transmitter 7

Alarm Procedures 7

SECTION 3 USING TRANSMITTER WITH SECURE CARE SOFTWARE 8

SECTION 4 TRANSMITTER TROUBLE SHOOTING FLOWCHART 9

SECTION 5 COMPLIANCE STATEMENTS 10

SECTION 6 GENERAL PRODUCT WARRANTY STATEMENT 12

1. Notices 12

2. Limited Warranty 14

3. Limitations of Liability 15

4. Governing Law and Arbitration 15

5. Severability 16

6. Waiver 16

SECTION 7 DAILY TRANSMITTER TESTING LOG 17