Seiko Epson AE-H931RX LCD Projector User Manual User Manaul 1 Part 2
Seiko Epson Corporation LCD Projector User Manaul 1 Part 2
Contents
- 1. User Manual 1 Part 1
- 2. User Manaul 1 Part 2
- 3. User Manual 1 Part 3
- 4. User Manual 2
User Manaul 1 Part 2
Useful Functions
55
b
Check the status of the WiHD indicator on the WirelessHD Transmitter.
If the WiHD indicator is on, go to the next step.
If the indicator is off, press the button on the remote control or the button on the
WirelessHD Transmitter.
Make sure you point the remote control at the WirelessHD Transmitter when using the button
on the remote control.
Remote control WirelessHD Transmit-
ter
c
Check the status of the Link indicator on the WirelessHD Transmitter.
If the WirelessHD Transmitter is connected to the projector, the Link indicator turns on.
c
•If the indicator does not turn on, check that the projector has been prepared correctly and that
it is turned on.
•You can view the signal strength while images are being projected from the WirelessHD settings
menu. s Settings - WirelessHD - Video Reception p.75
Useful Functions
56
d
If projection does not start, press the button on the remote control to change the
source.
Make sure you point the remote control at the projector when using the button on the remote
control.
Projection starts.
e
When connecting two or more AV devices to the WirelessHD Transmitter, press the
button to switch images.
s
p.60
c
•When receiving WirelessHD images, make sure WirelessHD is set to On from the Configuration menu.
s Settings - WirelessHD - WirelessHD p.75
•Make sure you turn off the WirelessHD Transmitter if it is not going to be used for an extended period.
WirelessHD Settings Menu
a
Press the button.
The Configuration menu is displayed.
b
Select Settings - WirelessHD, and
then press the button to confirm
the selection.
The WirelessHD settings screen is
displayed.
c
Make settings for each of the
displayed functions.
Available functions on the WirelessHD settings menu
Function Explanation
Connected Device Displays the available WirelessHD device that can be connected. The device name and
MAC address (device number) are displayed. The MAC address is displayed on the label
on the base.
WirelessHD Enables or disables the WirelessHD function.
Video Reception Displays the reception for the image being projected.
Reset Resets WirelessHD settings to their default settings.
Useful Functions
57
c
Even when the WirelessHD Transmitter and the projector are connected, 0% is displayed as the
Video Reception when no image signal is being input. Check the communication status by viewing
the Link indicator.
s
p.48
WirelessHD Transmission Range
The following shows the communication range of the WirelessHD. Make sure you set up the WirelessHD
Transmitter so that it faces the projector.
Horizontal
*Install the transmitter at 70°when you use it in Taiwan or Korea.
Vertical direction (suspended from a ceiling) Vertical direction (placed on a table and so on)
c
•The wireless transmission range varies depending on the placement and material of the surrounding
furniture and walls. The values given here are for your reference only.
•The projector cannot communicate through walls.
•The antennas are built-into the front of the projector and the WirelessHD Transmitter. Make sure the
antennas face each other (face the front) when setting up the devices.
Also, do not place any object over the front side of the projector and WirelessHD Transmitter.
•Do not install the transmitter on a metal shelf. The metal may make the signal unstable. Install on a
shelf made from wood etc.
•When checking operations, place the projector and the WirelessHD Transmitter close to each other,
and make sure there are no other projectors operating in the vicinity.
•Depending on the reception strength, the image's color information may be automatically discarded
to avoid any interruptions and maintain a constant connection. To avoid any deterioration in image
quality, adjust the position of the WirelessHD Transmitter so that the Video Reception is as strong as
possible.
•Reception sensitivity varies depending on the resolution of the input image. Therefore, you may not
be able to achieve the same reception sensitivity when inputting a 1080p image and when inputting
a 4K image.
Useful Functions
58
Operating the Remote Control
Name Function
a
Turns the power for the WirelessHD Transmitter on or off.
b
Switches the output image between a monitor device, such as a television, connected to
the HDMI Out port on the WirelessHD Transmitter and the projector.s p.59
c
Switches the image source for the AV device connected to the WirelessHD Transmitter.
s p.60
c
Point the remote control towards the WirelessHD Transmitter.
Remote Control Operating Range
The following shows the operating range between the remote control and the WirelessHD Transmitter.
Operating range (left to right) Operating range (top to bottom)
Switching the Input and Output
With the WirelessHD Transmitter, you can connect and switch between up to four multi-media players (input
devices to be played back) and one monitor device (a monitor device displaying an image, such as a television).
Point the remote control at the WirelessHD Transmitter and press its button to switch between input
devices and its button to switch between output devices.
Useful Functions
59
Switching the target image
You can switch between a monitor device, such as a television, connected to the HDMI Out port on the
WirelessHD Transmitter and the projector.
a
Turn on the projector or the monitor device, such as a television.
b
Turn on the WirelessHD Transmitter.
The On/Standby indicator on the WirelessHD Transmitter turns on.
c
Point the remote control at the WirelessHD Transmitter, and then press the button
on the remote control or the button on the WirelessHD Transmitter.
Remote control WirelessHD Transmit-
ter
Depending on the output target, the indicators on the WirelessHD Transmitter indicate the following
status. The output target projected last time is projected the next time the projector is turned on.
WiHD indicator On: The image is being output to the projector.
TV indicator On: The image is being output to the monitor device.
Useful Functions
60
c
You can switch to the other monitor device even when the projector is off.
Switching the image source
Use the button on the remote control to switch the image source for the AV device connected to the
WirelessHD Transmitter.
Useful Functions
61
Using the HDMI Link Function
HDMI Link Function
When an AV device that meets the HDMI CEC standards is connected to the projector's HDMI port, you can
perform linked operations such as linked power on and volume adjustment for the AV system from one
remote control. Also, when projecting images in WirelessHD, you can use the HDMI link function (EH-
TW9400W/EH-TW8400W only).
c
•As long as the AV device meets the HDMI CEC standards, you can use the HDMI link function even if
the AV system in-between does not meet the HDMI CEC standards.
•Up to 3 multi-media players that meet the HDMI CEC standards can be connected at the same time.
Connection Example
Projector Amplifier Multi-media players and so on
HDMI Link Settings
When HDMI Link is set to On, you can perform the following
operations. s Settings - HDMI Link - HDMI Link p.75
•
Input Change Link
Changes the input source of the projector to HDMI when
content is played back on the connected device.
•
Connected Devices Operations
Using the projector's remote control, you can perform op-
erations such as Play, Stop, Fast Forward, Rewind, Next
Chapter, Previous Chapter, Pause, Volume Adjustment, and
Audio Mute.
You can also select the following functions from the HDMI
Link screen.
Function Explanation
Audio Out Device
*
Selects which device outputs audio.
AV System: Select this setting when you output audio from an AV amplifier.
WiHD Transmitter (Optical): Select this to output audio from the device connected
to the Optical Audio-Out port on the WirelessHD Transmitter.
WiHD Transmitter (HDMI): Select this to output audio from the device connected to
the HDMI Out port on the WirelessHD Transmitter.
Power On Link When Power On Link is set, operations are linked as shown below.
•
When the projector is turned on, the connected devices are also turned on.
•
Also, when the connected devices are turned on and content is played back, the projector
turns on. However, the projector does not turn on when connected to the WirelessHD
Transmitter even when the connected device is turned on.
Useful Functions
62
Function Explanation
Power Off Link When Power Off Link is set to On, when the projector is turned off, the connected
devices are also turned off.
•
This only works when the connected device's CEC power link function is enabled.
•
Note that depending on the status of the connected device (for example, if it is record-
ing), the device may not power off.
Link Buffer If HDMI Link is not working correctly, you may be able to improve it by changing the
settings.
*EH-TW9400W/EH-TW8400W only.
c
To use the HDMI Link function, you must configure the connected device. See the documentation
supplied with the connected device for more information.
Connecting
You can check the connected devices that are available for HDMI Link, and select on the device you want to
project the image from. Devices that can be controlled by HDMI Link automatically become the selected
device.
Before displaying the list of connected devices, check that HDMI Link is set to On.
s
Settings - HDMI
Link - HDMI Link p.75
a
Press the button, and then select
Device Connections.
The Device Connections list is displayed.
Devices that have an aqua icon to their left
are linked by HDMI Link.
If the device name cannot be determined
this field is left blank.
b
Select the device you want to operate
using the HDMI Link function.
c
•If the cable does not meet the HDMI standards, operations are not possible.
•Some connected devices or functions of those devices may not operate properly even if they meet the
HDMI CEC standards. See the documentation and so on supplied with the connected device for more
information.
Using the Projector on a Network
63
Projecting Using Wired LAN
You can send images to your projector through a wired network.
To do this, connect the projector to your network, and then set up your projector and computer for network
projection.
When you have finished making projector connection and network settings, install Epson iProjection
(Windows/Mac) from the following Web site.
You can use Epson iProjection to project computer images over a network. You can also hold dynamic
meetings by projecting images from multiple computers connected to the network at the same time. See
the Epson iProjection Operation Guide (Windows/Mac) for more information.
http://www.epson.com
Selecting Wired Network Settings
Before you can project from computers on your network, you need to select network settings on the projector.
c
Before making settings, connect a LAN cable to the LAN port, and connect the projector to the wired
LAN.
a
Press the button to display menus in the order Network - Network Configuration.
b
Select Basic, and then set the following as necessary.
•Projector Name: Enter a name up to 16 alphanumeric characters long to identify the projector over the
network.
•PJLink Password: Set a password to use when you control the projector using compatible PJLink software.
You can enter up to 32 single-byte alphanumeric characters.
•Remote Password: Set a password to use when you operate the projector from a smartphone or a tablet. You
can enter up to 8 single-byte alphanumeric characters.
•Display LAN Info.: Set the display format for the projector's network information.
c
Use the displayed keyboard to enter the name, passwords and keyword. Press the
buttons on the remote control to highlight characters, and then press the
button to enter them.
c
Select Wired LAN, and then press the button.
Using the Projector on a Network
64
d
Select the basic options as necessary.
•If your network uses DHCP, set DHCP to On.
•If you are not using DHCP, set DHCP to Off, and then enter the projector's IP Address, Subnet Mask, and
Gateway Address.
e
When you have finished making settings, select Complete and follow the on-screen
instructions to save your settings and exit the menus.
f
Press the button on the remote control.
The settings are complete when you see the correct IP address on the LAN standby screen.
c
To prevent the IP address from being displayed on the LAN standby screen or the Home screen,
set IP Address Display to Off.
s
Network - Network Configuration - Wired LAN p.84
Using the Projector on a Network
65
Projecting Using Wireless LAN
You can project images from smartphones, tablets, and computers over wireless LAN.
To project over wireless LAN, you need to make wireless network settings for the projector and the connected
device in advance.
Use Epson iProjection to project images over wireless LAN. You can download Epson iProjection using any
of the following methods; however, the customer is liable for any costs involved.
•You can download Epson iProjection (Windows/Mac) from the following Web site.
http://www.epson.com
•You can download Epson iProjection (iOS/Android) from the App Store or Google Play.
Selecting Wireless Network Settings Manually
Before you can project from your wireless network, you need to select network settings for the projector.
a
Press the button to display menus in the order Network - Wireless LAN Power.
b
Use the buttons to select On, and then press the button.
c
Select Network Configuration, and then press the button.
Using the Projector on a Network
66
d
Select Basic, and then set the following as necessary.
•Projector Name: Enter a name up to 16 alphanumeric characters long to identify the projector over the
network.
•PJLink Password: Set a password to use when you control the projector using compatible PJLink software.
You can enter up to 32 single-byte alphanumeric characters.
•Remote Password: Set a password to use when you operate the projector from a smartphone or a tablet. You
can enter up to single-byte 8 alphanumeric characters.
•Display LAN Info.: Set the display format for the projector's network information.
c
Use the displayed keyboard to enter the name, passwords and keyword. Press the
buttons on the remote control to highlight characters, and then press the
button to enter them.
e
Select Wireless LAN, and then press the button.
f
Select the Connection Mode setting.
•Quick: Lets you connect the projector to your smartphones, tablets, or computers directly using wireless
communication. When you select Quick, go to step 10.
•Advanced: Lets you connect the projector to multiple smartphones, tablets, or computers over a wireless
network access point. When you select Advanced, go to step 7.
g
Select Network Configuration - Wireless LAN - Search Access Point, to select the access
point you want to connect to.
c
If you need to assign the SSID manually, select SSID to enter the SSID. In addition, configure
the security settings in the Security menu.
s
p.68
Using the Projector on a Network
67
h
Assign an IP address to the projector as necessary.
•If your network uses DHCP, select IP Settings to set the DHCP setting to On.
•If you are not using DHCP, select IP Settings to set the DHCP setting to Off, and then enter the projector's IP
Address, Subnet Mask, and Gateway Address.
i
When you have finished selecting settings, select Complete and then follow the on-screen
instructions to save your settings and exit the menus.
j
Press the button on the remote control. The settings are complete when you see the
correct IP address on the LAN standby screen.
When you have finished making wireless settings for your projector, you need to make wireless settings on
the connected device. Then start the network software to send images to your projector through a wireless
network.
c
To prevent the SSID and IP address from being displayed on the LAN standby screen or the Home
screen, set SSID Display and IP Address Display to Off.
s
Network - Network Configuration -
Wireless LAN p.83
Selecting the Computer's Wireless LAN Settings
Before connecting to the projector, select the correct wireless network on your computer.
Selecting wireless network settings in Windows
a
To access your wireless utility software, double-click the network icon on the Windows
taskbar.
b
When connecting in Advanced connection mode, select the network name (SSID) of the
network the projector is connecting to.
c
Click Connect.
Selecting wireless network settings in OS X
a
Click the AirPort icon on the menu bar at the top of the screen.
Using the Projector on a Network
68
b
When connecting in Advanced connection mode, make sure AirPort is turned on and select
the network name (SSID) of the network the projector is connecting to.
Setting Up Wireless Network Security
You can set up security for your projector to use on a wireless network. Set up one of the following security
options to match the settings used on your network:
•WPA2 security
•WPA/WPA2 security
a
Press the button to display menus in the order Network - Network Configuration
- Security.
b
Select the security settings to match your network settings.
c
When you have finished making settings, select Complete and follow the on-screen
instructions to save your settings and exit the menus.
Projecting in Epson iProjection (iOS/Android)
You can display a QR code on the screen and project data easily from a smartphone or tablet using the Epson
iProjection app (V1.3.0 or later).
c
•You can download Epson iProjection free of charge from App Store or Google Play. Any fees incurred
when communicating with the App Store or Google play are the responsibility of the customer.
•When using Epson iProjection in Quick connection mode, we recommend making security
settings.s p.68
a
Press the button to display menus in the order Network - Wireless LAN Power.
b
Use the buttons to select On, and then press the button.
c
Display the Network Configuration - Basic - Display LAN Info. menu.
Using the Projector on a Network
69
d
Use the buttons to select Text & QR Code, and then press the button.
e
Press the button on the remote control or select Display the QR Code in the
projector's Network menu to display the QR code.
c
•
If you press the button, you can also display the QR code from the Home screen.s p.26
•
If the projector is already receiving an image signal over the network, the QR code is not
displayed even if you press the button. Select Display the QR Code from the
Network menu to display the QR code.
•
To hide the QR code, press the button.
f
Start Epson iProjection on your smartphone or tablet.
g
Read the projected QR code using Epson iProjection.
Read the code from in front of the screen so that the QR code fits into the guide. If you are too far from
the screen, the code may not be read.
Once connected, go to and select the Contents menu, and then select a file you want to project.
Operating using a smartphone (remote control function)
By using Epson iProjection, you can operate the projector from a smartphone or tablet.
Tap in Epson iProjection to display the menu.
Tap Remote on the menu to display the following screen.
c
When Remote Password is set, you need to enter the password. Once the password has been
recognized, you do not need to enter it from the second time.
Using the Projector on a Network
70
Button Function
a
Displays the menu.
b
Turns the projector on or off.
c
Changes to the image from each input port. s p.26
d
Sets the image quality using the on-screen instructions.
e
Saves, loads, erases, or rename a memory. s p.42
f
Turns HDMI Link on or off. s p.61
g
When HDMI Link is On, you can perform operations such as Play,
Stop, Fast Forward, Rewind, Next Chapter, Previous Chapter, and
Pause.
h
Sets the Color Mode, Frame Interpolation, Image Enhance-
ment, Color Temp., Gamma, RGBCMY,Lens Iris, Power Con-
sumption, and Auto Iris.
i
Specify 3D Display, 3D Format, 3D Depth, Diagonal Screen Size,
and 3D Brightness.
j
Adjusts the focus, zoom, and lens shift. You can also register the lens
position (Memory function) or display a test pattern (Pattern func-
tion).
k
Specify Aspect, Image Processing, Keystone, Reset All Config,
Reset Memory, Reset Lens Position, Lens Shift, Zoom, Focus,
Test Pattern.
l
When HDMI Link is set to On, you can adjust the volume.
m
When HDMI Link is set to On, you can turn the image and audio on/
off temporarily. s p.31
n
Opens the touch pad screen.
You can operate the Configuration menu by touching your touch
pad.
o
Selects the projector you want to control.
Configuration Menu
71
Configuration Menu Functions
Configuration Menu Operations
On the Configuration menu, you can make adjustments and settings for Signal, Image, Input Signal, and so on.
a
Press the button.
Remote control Control panel
The Configuration menu is displayed.
b
Use the buttons to
select the top menu on the left, and
then press the button to confirm
the selection.
When you select the top menu on the left,
the sub menu on the right changes.
The line at the bottom is a guide for
operations.
c
Use the buttons to
select the sub menu on the right, and
then press the button to confirm
the selection.
The adjustment screen for the selected
function is displayed.
d
Use the buttons to
adjust the settings.
Ex.) Adjustment bar
Ex.) Choices
Press the button on an item displaying
this icon to change to the selection
screen for that item.
Press the button to return to the
previous level.
e
Press the button to exit the
menu.
Configuration Menu
72
c
For items adjusted using an adjustment bar, such as the brightness level, you can press the
button while the adjustment screen is displayed to return the adjustment value to its default value.
Configuration Menu Table
If there is no image signal being input, you cannot adjust items related to the Image or Signal in the
Configuration menu. Note that the items displayed for the Image, Signal, and Info vary depending on the
image signal being projected.
Image menu
Function Menu/Settings Explanation
Color Mode
Dynamic, Bright Cinema, Natural, Cinema, Digi-
tal Cinema, 3D Dynamic, 3D Cinema
Select a color mode based on your sur-
roundings and the image you are projec-
ting. s p.32
Brightness
Adjusts the brightness when the image
appears too dark.
Contrast
Adjusts the contrast between light and
shade in the images. By increasing the
contrast, the images become vivid.
Color Satura-
tion
Adjusts the color saturation for the im-
ages.
Tint
Adjusts the tint for the images.
Sharpness
Adjusts the image sharpness.
Color Temp.
Color Temp. Adjusts the tint for the images. The image
is tinted blue for high values, and tinted
red for low values.
Skin Tone Adjusts the skin tone. The image becomes
greener when set to a positive value and
redder when set to a negative value.
Customized Adjusts the offset and gain for each R, G,
and B color.
Grayscale Adjustment Level, Red,
Green, Blue, Brightness
Adjusts red, green, blue, and brightness
for the selected adjustment level.
Frame Interpo-
lation*1
Off, Weak, Normal, Strong Adjusts the smoothness of movement of
the image.
Configuration Menu
73
Function Menu/Settings Explanation
Image En-
hancement*2
4K Enhancement On, Off You can project at a doubled resolution.
Image Preset Mode Off, Preset 1 to Preset 5 Select the settings prepared in advance as
the settings for Noise Reduction, MPEG
Noise Reduction, Super-resolution, and
Detail Enhancement.
Noise Reduction Adjusts the roughness of the image.
MPEG Noise Reduction Smoothes out rough images in MPEG for-
mat.
Super-resolution Fine Line Adjust, Soft
Focus Detail
Adjusts the amount of enhancement for
complicated images and backgrounds.
Detail Enhancement Creates a more emphatic texture and ma-
terial feel of the image.
Advanced
Gamma 2, 1, 0, -1, -2, Custom-
ized
*3
, Reset
Performs gamma adjustments. You can
select a raw value or adjust using a custom
value. s p.40
RGBCMY R/G/B/C/M/Y Hue, Satura-
tion, Bright-
ness
Adjusts the hue, saturation, and bright-
ness for each R, G, B, C, M, and Y color.
s p.38
Deinterlacing Off, Video, Film/Auto (This can only be set when Image Pro-
cessing is set to Fine or when receiving
480i, 576i, or 1080i signal input from the
HDMI1, or HDMI2 ports or from Wire-
lessHD.)
Converts the signal from interlaced (i) to
progressive (p) using a method appropri-
ate for the image signal.
•
Off: This is ideal for dynamic motion im-
ages.
•
Video: This is ideal for viewing general
video images.
•
Film/Auto: Performs the optimal conver-
sion for film, CG, or animation input sig-
nals.
Lens Iris Adjusts the amount of light entering the
lens with the lens diaphragm, which ad-
justs the contrast of the image.
Power Con-
sumption
High, Medium, ECO You can set the lamp brightness to one of
three settings.
Select ECO if the images being projected
are too bright. When ECO is selected, pow-
er consumption during projection decrea-
ses, and fan rotation noise is reduced.
Auto Iris
Off, Normal, High Speed You can change the luminance adjust-
ment tracking for changes in brightness in
the displayed image. s p.36
Reset
Yes, No Resets the adjustment values of Image set
in the current Color Mode to the default
settings.
*1 Only when an HDMI1, HDMI2, WirelessHD image signal is being input.
Configuration Menu
74
*2 Only when an HDMI1, HDMI2, WirelessHD, or PC image signal is being input.
*3 Settings are saved for each type of input source or Color Mode.
Signal menu
The Signal menu cannot be set when a LAN image signal is being input.
Function Menu/Settings Explanation
3D Setup*1
3D Display Auto, 3D, 2D To view 3D images, set this to Auto or 3D.
s p.44
3D Format Side by Side, Top
and Bottom
Sets the 3D format for the input signal.
3D Depth -10 to 10 Sets the depth for the 3D image.
Diagonal Screen
Size
60 to 300 Sets the projection size for the 3D image. By
matching this to the actual size, you can achieve
the optimum 3D effect.
3D Brightness Low, Medium, High Sets the brightness for the 3D image.
Inverse 3D Glasses Yes, No Reverses the synchronization timing for the left/
right shutters on the 3D Glasses and the left/right
images. Enable this function if the 3D effect is not
displayed correctly.
3D Viewing Notice On, Off Turns the notice that appears when viewing 3D
content on or off.
Aspect*2
Auto
*1
, Normal, Full, Zoom, Anamorphic
Wide
*3
, Horiz. Squeeze
*3
Selects the aspect mode. s p.33
Tracking*2 *4
Varies depending on the input signal. Adjusts computer images when vertical stripes
appear in the images.
Sync.*2 *4
0 to 31 Adjusts computer images when flickering, fuzzi-
ness, or interference appear in the images.
•
Adjusting the Brightness, Contrast, or Sharp-
ness may cause flickering or fuzziness.
•
When adjusting Sync. after adjusting the Track-
ing, you can create a more vivid image.
Position*2 *4
Adjusts the display position up, down, left, and
right when a part of the image is missing so that
the whole image is projected.
Auto Setup*4
On, Off Sets whether or not to automatically adjust the
image whenever the input signal is changed.
When enabled, the Tracking, Position, and
Sync. are automatically configured.
Overscan*1 *2
Auto, Off, 4%, and 8% Changes the output image ratio (the range of the
projected image).
•
Off, 4%, 8%: Sets the range of the image. When
set to Off, the entire range of the image is pro-
jected. Depending on the image signal, you may
notice noise at the top and bottom of the image.
•
Auto: Automatically sets to Off or 8% depend-
ing on the input signal.
Color Space
*1
Auto, BT.709, BT.2020 Sets the conversion system for the color space.
Configuration Menu
75
Function Menu/Settings Explanation
Dynamic
Range
*1
Dynamic Range Auto, SDR, HDR10,
HLG
Lets you change the range of dark and bright
areas in images.
Signal Status - Displays the image signal.
HDR10 Setting 1 to 16 Lets you change the PQ curve of the dynamic
range in the HDR PQ method.
HLG Setting 1 to 16 Lets you change the HLG curve of the dynamic
range in the HDR HLG method.
Advanced
Video Range
*1
*2
Auto, Limited
(16-235), Full
(0-255)
When set to Auto, the video level for the DVD
input signal to the HDMI1 or HDMI2 ports is au-
tomatically detected and set.
If you experience under or overexposure when
set to Auto, set the video level of the projector
to match that of the DVD/Blu-ray disc player's
video level. Your player may be set to Normal
(Limited) or Expand (Full).
EDID
*5
Normal, Expanded Lets you change the EDID settings.
Normal supports 3840 x 2160 30Hz signals, and
Expanded supports 3840 x 2160 60 Hz signals.
Image Processing Fine, Fast Improves the response speed for images projec-
ted at high-speed, such as games.
Reset
Yes, No Resets all Signal settings except for Diagonal
Screen Size, 3D Viewing Notice, and Aspect.
*1 Only when an HDMI1, HDMI2, WirelessHD image signal is being input.
*2 Settings are saved for each type of input source or signal.
*3 EH-TW9400W/EH-TW9400 only.
*4 Only when a PC image signal is being input.
*5 Only when an HDMI1 or HDMI2 image signal is being input.
Settings menu
Function Menu/Settings Explanation
Keystone
Keystone -60 to 60 Corrects keystone distortion. s p.31
Blanking
Covers part of the image with a blank
(black screen). You can set the top,
bottom, left, or right of the image.
Configuration Menu
76
Function Menu/Settings Explanation
HDMI Link
Device Connections - Displays a list of devices connected
from the HDMI1 or HDMI2 ports, or
from WirelessHD
*
.
HDMI Link On, Off Enables or disables the HDMI Link
function.
Audio Out Device
*
AV System,WiHD Trans-
mitter (Optical), WiHD
Transmitter (HDMI)
Selects which device outputs audio.
s p.61
Power On Link Off, Bidirectional, Device -
> PJ, PJ -> Device
Sets the link function when the power
is turned on.
•
When linking operations to the con-
nected device and turning on the
projector, select Bidirectional or
Device -> PJ.
•
When linking power on for the pro-
jector to the connected device, se-
lect Bidirectional or PJ -> Device.
Power Off Link On, Off Sets whether or not to power off con-
nected devices when the projector is
turned off.
Link Buffer On, Off If HDMI Link is not working correctly,
you may be able to improve it by
changing the settings.
WirelessHD*
Connected Device - Displays the MAC address of Wire-
lessHD devices that can be connec-
ted.
WirelessHD On, Off Enables or disables the WirelessHD
function.
Video Reception Indicates the connection status with
the WirelessHD Transmitter. While
connected, Transmitter detected is
displayed.
Reset Yes, No Resets WirelessHD settings to their
default settings.
Note that even if you reset the pro-
jector, the WirelessHD Transmitter
settings are not reset.
Configuration Menu
77
Function Menu/Settings Explanation
Lock Setting
Lens Lock On, Off When set to On, the focus, zoom, and
lens shift settings are locked at their
current settings.
If you press the button when
Lens Lock is set to On, is dis-
played on the screen.
Child Lock On, Off This locks the button on the pro-
jector's control panel to prevent chil-
dren from turning on the projector by
accident. You can turn on the power
when locked by holding down the
button for approximately three
seconds. You can still turn off the de-
vice using the button, or perform
operations with the remote control as
usual.
If changed, this setting is enabled af-
ter you power off the projector and
the cool-down process is complete.
Note that even if Child Lock is set to
On, the projector still turns on when
the power cord is connected if Direct
Power On is set to On.
Control Panel Lock Full Lock, Partial Lock, Off Full Lock: Disables all of the projec-
tor's buttons.
Partial Lock: Disables all of the pro-
jector's buttons except for the
button.
is displayed on the screen if but-
tons are pressed while the projector
is locked. To unlock, press and hold
the button on the control panel
for at least 7 seconds.
If changed, this setting is enabled
once you close the Configuration
menu.
User Button
Fine/Fast, 3D Display, Power Consumption, Info,
WiHDVideo Rec...
*
Select a Configuration menu item to
assign to the button on the re-
mote control. By pressing the
button, the assigned menu item se-
lection/adjustment screen is dis-
played, allowing you to make one-
touch settings/adjustments.
Configuration Menu
78
Function Menu/Settings Explanation
Memory
Load Memory Memory1 to Memory10 Loads the settings saved in Save
Memory to adjust the image.
Save Memory Memory1 to Memory10 Saves the settings made in Image to
a memory.
Erase Memory Memory1 to Memory10 Erases a saved memory.
Rename Memory Memory1 to Memory10,
Default, DVD, VCR, SDTV,
HDTV, Cinema, Sports,
Music, Anime, Game, Cus-
tomized
Changes the saved memory name.
Load Lens Position Memory1 to Memory10 Loads the settings created in Save
Lens Position allowing you to adjust
the lens position.
Save Lens Position Memory1 to Memory10 Registers the adjustment values for
zoom, focus, lens shift, and blanking
that were created using the lens ad-
justment function as the lens posi-
tion.
Erase Lens Position Memory1 to Memory10 Erases the registered lens position.
Rename Lens Position Memory1 to Memory10 Changes the name registered for the
lens position.
Reset
Yes, No Resets all Settings except for Audio
Out Device, Power On Link, Power
Off Link, Link Buffer, User Button,
and Memory.
*EH-TW9400W/EH-TW8400W only.
Extended menu
Function Menu/Settings Explanation
Home Screen
Home Screen
Auto Disp.
On, Off Selects whether or not to display the
Home screen automatically when the
projector turns on. The Home screen
is not displayed when the selected
source has an image signal when the
projector turns on.
Custom Func-
tion 1
Power Consumption, Auto Iris, Key-
stone, Info
Select the function assigned to the
Home screen.
Custom Func-
tion 2
Configuration Menu
79
Function Menu/Settings Explanation
Display
Menu Position - Sets the position where the menu
should be displayed.
Messages On, Off Sets whether or not to display the fol-
lowing messages (On or Off).
•
Item names for image signals, color
modes, and aspect ratios.
•
If the internal temperature is rising
when no image signal is being input
or an unsupported signal is detec-
ted.
Display Back-
ground
Black, Blue, Logo Selects the screen status when no im-
age signal is being input.
Startup Screen On, Off Sets whether or not to show a startup
screen when projection begins (On or
Off). If changed, this setting is enabled
after you power off the projector and
the cool-down process is complete.
Standby Con-
firmation
On, Off Sets whether or not to display a stand-
by confirmation message (On or Off).
s p.27
Panel Align-
ment
-s p.81
Color Uniformi-
ty
Color Uni-
formity
On, Off Enables or disables Color Uniformity.
Adjustment
Level
There are eight levels from white,
through gray, and up to black. You
can adjust each level individually.
Start Adjust-
ments
Red, Green, Blue Starts making Color Uniformity ad-
justments.
Reset Yes, No Resets all adjustments and settings
for Color Uniformity to their default
values.
Projection
Front, Front/Ceiling, Rear, Rear/Ceiling Change this setting depending on
how the projector is installed.
Configuration Menu
80
Function Menu/Settings Explanation
Operation
Direct Power
On
On, Off You can set up the projector so that
projection starts as soon as the power
cord is plugged in without any button
operations.
Note that when this is set to On, pro-
jection starts if power is restored after
a blackout or other power outage and
the power cord is still plugged into
the projector.
Sleep Mode On, Off If the set time is exceeded and no sig-
nal is input, the projector is automat-
ically turned off and enters standby
mode. When in standby mode, press
the button on the remote control
or the button on the control pan-
el to start projection.
Sleep Mode
Timer
1 to 30 Sets the interval for Sleep Mode.
Illumination On, Off Set this to Off if the light from the in-
dicators on the control panel bother
you when watching a movie in a dark
room.
When set to Off, the WiHD transmitter
indicator also turns off while standing
by.
Trigger Out Off, Power, Anamorphic Wide
*1
Set the Trigger Out function to com-
municate the projector's power on
status and so on to external devices.
When set to Off, no voltage is output
from the Trigger Out port.
When set to On or Power, voltage is
output from the Trigger Out port
when the projector is on.
If you change this setting, the new
setting will take effect the next time
you turn the projector on.
For Anamorphic Wide, when the
projector is on and Aspect is set to
Anamorphic Wide or Horiz.
Squeeze, voltage is output from the
Trigger Out port.
If you change this setting, the new
setting will take effect the next time
you turn the projector on.
On, Off
*2
High Altitude
Mode
On, Off Set this to On if you are using the pro-
jector above an altitude of 1500 me-
ters.
Standby Mode
Communication Off, Communication On Communication On indicates that
the projector can be monitored over
a network when the projector is in
standby mode.
Configuration Menu
81
Function Menu/Settings Explanation
Language
- Selects the display language.
Reset
Yes, No Resets all Extended settings except
for Memory, Projection, High Alti-
tude Mode, Standby Mode, and
Language.
*1 EH-TW9400W/EH-TW9400 only.
*2 EH-TW8400W/EH-TW8400 only.
Panel Alignment menu
Menu/Settings Explanation
Panel Alignment Panel Alignment On, Off Enables or disables Panel Alignment.
Select Color R, B Select the color to correct.
Pattern Color R/G/B, R/G, G/B Select the pattern used for correc-
tion.
Start Adjust-
ments
-Starts Panel Alignment. s p.106
Memory Load Panel
Alignment
Memory1,
Memory2,
Memory3
Loads settings saved using the Save
Panel Alignment function.
Save Panel
Alignment
Memory1,
Memory2,
Memory3
Saves the settings made in Panel
Alignment to a memory.
Erase Panel
Alignment
Memory1,
Memory2,
Memory3
Erases memories registered using
the Panel Alignment function.
Rename Panel
Alignment
Memory1,
Memory2,
Memory3
Renames Panel Alignment memo-
ries.
Reset Yes, No Resets the correction value.
Configuration Menu
82
Network menu
Function Menu/Settings Explanation
Wireless LAN Power
On, Off Sets whether or not to use a Wireless LAN Power (On
or Off).
Net. Info. - Wireless LAN
- Displays the following network settings.
•
Connection Mode
•
Wireless LAN system
•
Antenna Level
•
Projector Name
•
SSID
•
DHCP
•
IP Address
•
Subnet Mask
•
Gateway Address
•
MAC Address
•
Region Code
Net. Info. - Wired LAN
- Displays the following network setting status informa-
tion.
•
Projector Name
•
DHCP
•
IP Address
•
Subnet Mask
•
Gateway Address
•
MAC Address
Display the QR Code
- Displays network information for the projector with a
QR code.
Network Configuration
- Displays the screen to set the network. s p.83
Notes on operating the Network menu
Basic operations are made in the same way as when using the Configuration menu.
However, be sure to select the Complete menu to save your settings when done.
Yes:
Saves the settings and exits the Network menu.
No:
Exits the Network menu without saving the settings.
Cancel:
Continues displaying the Network menu.
Configuration Menu
83
Soft Keyboard Operations
In the Network menu, the soft keyboard appears when you need to enter numbers and characters. Press the
buttons on the remote control or the buttons on the control panel to select keys,
and then press the button to input them. Press Finish to confirm your input, or Cancel to cancel your
input.
CAPS key:
Switches between uppercase and lowercase letters.
SYM1/2 key:
Switches the symbol keys.
Basic menu
Function Menu/Settings Explanation
Projector Name
Up to 16 alphanumeric
characters
Enter a name to identify the projector over a network.
PJLink Password
Up to 32 alphanumeric
characters
Set a password to use when you control the projector using
compatible PJLink software. s p.110
Remote Password
Up to 8 alphanumeric
characters
Set a password to use when you operate the projector from
a smartphone or a tablet.
Display LAN Info.
Text & QR Code, Text Set the display format for the projector's network information.
Wireless LAN menu
Function Menu/Settings Explanation
Connection Mode
Quick, Advanced Determines how the wireless LAN is connected.
Quick: Using Epson iProjection allows you to connect to
smartphones, tablets, or computers directly using wireless
communication. The projector becomes a simple access
point. (Make sure the number of devices connected to the
projector is six or less.) It may take longer to update the pro-
jected image if the number of connected devices exceeds this
number.
Advanced: Lets you connect to multiple smartphones, tab-
lets, or computers over a wireless network access point.
Channel
1ch, 6ch, 11ch (This can only be set when Connection Mode is set to Quick.)
Select the frequency bandwidth used by the wireless LAN.
SSID
Up to 32 alphanumeric
characters
(This can only be set when Connection Mode is set to Ad-
vanced.)
Enter an SSID. When an SSID is provided for the wireless LAN
system in which the projector participates, enter the SSID.
Configuration Menu
84
Function Menu/Settings Explanation
Search Access Point
To Search View (This can only be selected when Connection Mode is set to
Advanced.)
Search for available wireless network access points.
indicates currently connected access points. indicates
the access points where security is set.
If you select an access point which has security, Security menu
appears. s p.84
IP Settings
(This can only be set
when Connection
Mode is set to Ad-
vanced.)
DHCP Sets whether or not to use DHCP (On or Off). If this is set to
On, you cannot set any more addresses.
IP Address Inputs the IP address for the projector.
The following IP addresses cannot be used.
0.0.0.0, 127.x.x.x, 224.0.0.0 to 255.255.255.255 (where x is a
number from 0 to 255)
Subnet Mask Inputs the subnet mask for the projector.
The following subnet masks cannot be used.
0.0.0.0, 255.255.255.255
Gateway Address Inputs the gateway IP address of the projector.
The following gateway addresses cannot be used.
0.0.0.0, 127.x.x.x, 224.0.0.0 to 255.255.255.255 (where x is a
number from 0 to 255)
SSID Display
On, Off Sets whether or not to display the SSID on the LAN Standby
screen and the Home screen (On or Off).
IP Address Display
On, Off Sets whether or not to display the IP address on the LAN
Standby screen and the Home screen (On or Off).
Security menu
Function Menu/Settings Explanation
Security
No, WPA2-PSK, WPA/
WPA2-PSK
Sets the security.
In Quick, WPA2-PSK is selectable. In Advanced, WPA2-
PSK/WPA/WPA2-PSK is selectable.
Passphrase
From 8 to 32 single-
byte alphanumeric
characters
Inputs the passphrase.
It is recommended to change the passphrase periodically for
the purpose of security.
Wired LAN menu
Function Menu/Settings Explanation
DHCP
On, Off Set whether or not (On/Off) to use DHCP. If this
is set to On, you cannot set any more addresses.
IP Address
Number from 0 to 255 Enter the IP address assigned to the projector.
You can enter a number from 0 to 255 in each
field of the address. However, the following IP
addresses cannot be used.
0.0.0.0, 127.x.x.x, 224.0.0.0 to 255.255.255.255
(where x is a number from 0 to 255)
Configuration Menu
85
Function Menu/Settings Explanation
Subnet Mask
Number from 0 to 255 Enter the projector's subnet mask.
You can enter a number from 0 to 255 in each
field of the address. However, the following sub-
net masks cannot be used.
0.0.0.0, 255.255.255.255
Gateway Address
0 to 255 characters Enter the projector's gateway IP address.
You can enter a number from 0 to 255 in each
field of the address. However, the following gate-
way addresses cannot be used.
0.0.0.0, 127.x.x.x, 224.0.0.0 to 255.255.255.255
(where x is a number from 0 to 255)
IP Address Display
On, Off Set to Off to prevent the IP address from being
displayed on the Net. Info. - Wired LAN screen.
Others menu
Function Menu/Settings Explanation
PJLink Notification On, Off To use the notification function of PJLink, select
On.
Notified IP Address Number from 0 to 255 Enter the IP address of a computer to be notified
of the projector’s operating status using the
PJLink notification function.
You can enter numbers from 0 to 255. The fol-
lowing IP addresses cannot be used.
127.x.x.x, 224.0.0.0 to 255.255.255.255 (x is a
number from 0 to 255)
AMX Device Dis-
covery
On, Off When you want to allow the projector to be de-
tected by AMX Device Discovery, set this to On.
Set this to Off if you are not connected to an en-
vironment controlled by a controller from AMX
or AMX Device Discovery.
Control4 SDDP
On, Off When you want to allow the projector to be de-
tected by Control4 SDDP, set this to On. Set this
to Off if you are not connected to an environ-
ment controlled by a controller from Control4 or
Control4 SDDP.
Reset menu
Function Explanation
Reset network settings.
You can reset all adjustment values for Network to their default settings.
Configuration Menu
86
Info menu
Function Menu/Settings Explanation
Projector Info
Lamp Hours Displays the cumulative lamp operating time.
Source Displays the current input source.
Input Signal Displays the input signal setting of the current input source.
Resolution Displays the resolution.
Scan Mode Displays the scan mode.
Refresh Rate Displays the refresh rate.
3D Format Displays the 3D format of the signal input during 3D projec-
tion (Frame Packing, Side by Side, or Top and Bottom).
Sync Info Displays the image signal information.
This information may be needed if service is required.
Color Depth Displays the color depth and color difference.
Color Format Displays information on the color space and dynamic range.
Status This is information about errors that have occurred on the
projector.
This information may be needed if service is required.
Serial Number Displays the projector's serial number.
Event ID The application error log appears. s p.98
Version
Main Displays the firmware version of the projector.
Video2
Reset menu
Function Explanation
Reset Lamp Hours
Resets the cumulative lamp hours use time to 0 H. Reset when you replace the
lamp.
Reset Memory
Resets all items for Memory to their default settings.
Reset Lens Position
Resets all settings saved using the Save Lens Position function.
Reset All Config
Resets all items in the Configuration menu to their default settings.
The following adjustment values are not reset to their defaults: Memory, Panel
Alignment, Color Uniformity, Lamp Hours, Language, and Network Settings.
Troubleshooting
87
Problem Solving
Reading the Indicators
You can check the status of the projector from the flashing and lit , ,
o
and
m
on the control panel.
Refer to the following table to check the projector's status and how to remedy problems shown by the
indicators.
Indicator status during an error/warning
: Lit : Flashing : Status maintained : Off
Indicators Status Remedy
(blue)/(orange)
Replace Lamp
It is time to replace your lamp. Replace the lamp with a new
lamp as soon as possible. s p.103
The lamp may explode if you continue to use it in this status.
(blue)/(orange)
High Temp Warning
You can continue projecting. If the temperature rises too high
again, projection stops automatically.
•
If the projector is installed next to a wall, make sure there is at
least 20 cm between the wall and the projector's exhaust vent.
•
If the air filter is clogged, clean it. s p.100
•
Make sure that nothing is blocking the area around the inlet
and that the temperature around the inlet is not too high.
s p.116
Troubleshooting
88
Indicators Status Remedy
(blue)/(orange)
Internal Error
The projector has malfunctioned.
Remove the power plug from the electrical outlet, and contact
your local dealer or the nearest Epson repair center. s Epson
Projector Contact List
(blue)/(orange)
Fan Error
Sensor Error
(blue)/(orange)
Cinema Filter Error
Auto Iris Error
(blue)/(orange)
Power Err. (Ballast)
(blue)/(orange)
Lamp Error
Lamp Failure
There is a problem with the lamp, or it failed to turn on.
•
Disconnect the power cord, and then check if the lamp is
cracked. s p.103
If it is not cracked, reinstall the lamp and turn on the power.
If reinstalling the lamp does not fix the problem, or if the lamp
is cracked, remove the power plug from the electrical outlet,
and contact your local dealer or the nearest Epson repair center.
s Epson Projector Contact List
•
Check that the lamp cover has been properly closed.
•
If the air filter is clogged, clean it. s p.100
•
When using at an altitude of 1500 m or more, set High Altitude
Mode to On. s Extended - Operation - High Altitude
Mode p.78
(blue)/(orange)
High Temp Error
(Overheating)
The internal temperature is too high.
•
The lamp turns off automatically and projection stops. Wait for
about five minutes. When the fan has stopped, disconnect the
power cord.
•
If the projector is installed next to a wall, make sure there is at
least 20 cm between the wall and the projector's exhaust vent.
•
If the air filter is clogged, clean it. s p.100
•
Make sure that nothing is blocking the area around the inlet
and that the temperature around the inlet is not too high.
s p.116
•
If turning the power back on does not clear the problem, stop
using the projector and remove the power plug from the elec-
trical outlet. Contact your local dealer or the nearest Epson re-
pair center. s Epson Projector Contact List
Troubleshooting
89
Indicator status during normal operation
: Lit : Flashing : Off
Indicators Status Remedy
Standby condition
When you press the button on the remote control, or the
button on the control panel, projection starts after a short
wait.
(blue)
Warm-up in progress
Warm-up time is about 30 seconds.
The power-off operation is disabled while the projector is warm-
ing-up.
Cool-down in pro-
gress
All operations are disabled while the projector is cooling-down.
The projector enters standby condition when cool-down is com-
plete. If for any reason the power cord is disconnected during
cool-down, wait until the lamp has cooled down sufficiently
(about 10 minutes), reconnect the power cord, and then press
the button on the remote control, or the button on the
control panel.
(blue)
Projection in pro-
gress
The projector is operating normally.
c
•Under normal operating conditions, the o and m indicators are off.
•When the Illumination function is set to Off, all indicators are off under normal projection conditions. s
Extended - Operation - Illumination p.78
When the Indicators Provide No Help
Check the problem
Check the following table to see if your problem is mentioned, and go to the appropriate page for information
on handling the problem.
Troubleshooting
90
Problem Page
Problems relating to im-
ages
No images appear.
Projection does not start, the projection area is completely black, or
the projection area is completely blue.
p.90
Moving images being projected from a computer are not projected. p.91
"Not supported" is displayed p.91
"No Signal " is displayed p.91
Images are fuzzy or out of focus. p.92
Interference or distortion appears in the images. p.92
The image is truncated (large) or small, or only a part of the image is
projected.
p.92
Image colors are not right.
The whole image appears purplish or greenish, images are black &
white, or colors appear dull.
*
p.93
Images appear dark. p.93
Projection stops automatically. p.93
Problems when projection
starts
The projector does not turn on. p.94
Problems with the remote
control
The remote control does not respond. p.94
Problems with the control
panel
Cannot make settings on the control panel. p.94
Problems with 3D Cannot project correctly in 3D. p.95
Problems with HDMI HDMI Link does not function. p.95
The device name is not displayed under device connections. p.96
Problems with WirelessHD "Transmitter not found." is displayed p.96
Cannot project WirelessHD images. p.96
Interference, distortion, or interruption appear in WirelessHD. p.97
Half of the image on the left or right stops projecting or the image is
doubled up.
p.97
Network problems Cannot access the network via wireless LAN. p.98
The image contains static during network projection. p.98
*Because color reproduction differs between monitors and computer LCD screens, the image projected by the
projector and the color tones displayed on the monitor may not match, however this is not a fault.
Problems relating to images
No images appear
Check Remedy
Is the projector turned on? Press the button on the remote control or the button
on the control panel.
Is the power cord connected? Connect the power cord.
Troubleshooting
91
Check Remedy
Are the indicators switched off? Disconnect and then reconnect the projector's power cord.
Check that pressing the power button after connection supplies
the projector with power.
Is an image signal being input? Check that the connected device is turned on. When Messag-
es is set to On from the Configuration menu, image signal mes-
sages are displayed.s Extended - Display - Messages p.78
Are the Configuration menu settings correct? Reset all of the settings. s Reset - Reset All Config p.86
(Only when projecting computer image sig-
nals)
Was the connection made while the power of
the projector or the computer was already
turned on?
If the connection is made while the power is already turned on,
the Fn key (Function key) that changes the computer's image
signal to external output may not work. Turn off the power for
the computer and the projector and then turn it back on again.
Moving images are not displayed
Check Remedy
(Only when projecting computer image sig-
nals)
Is the computer's image signal set to external
output and to output to the LCD monitor at
the same time?
Depending on the computer's specifications, moving images
may not be displayed when the computer is set to external out-
put and to the LCD monitor output at the same time.
Change it so that the image signal is set to external output only.
For the computer's specifications, see the documentation sup-
plied with the computer.
"Not supported" is displayed
Check Remedy
(Only when projecting computer image sig-
nals)
Do the image signal's frequency and resolu-
tion correspond to the mode?
Check the image signal being input in Resolution from the Con-
figuration menu, and check that it corresponds to the projector's
resolution. sInfo - Projector Info p.86
s p.112
"No Signal " is displayed
Check Remedy
Are the cables connected correctly?Check that all the cables required for projection are securely
connected. s p.19
Is the correct image input port selected? Change the image with the source buttons on the remote con-
trol, or the button on the control panel. s p.26
Is the connected device turned on? Turn on the device.
Troubleshooting
92
Check Remedy
(Only when projecting computer image sig-
nals)
Are the image signals being output to the
projector?
Change it so that the image signal is set to external output, and
not just the computer's LCD monitor. For some models, when
the image signals are output externally, they no longer appear
on the LCD monitor.
For the computer's specifications, see the documentation sup-
plied with the computer.
If the connection is made while the power of the projector or the
computer is already turned on, the Fn key (Function key) that
changes the computer's image signal to external output may not
work. Turn the power for the computer and the projector off and
then back on again.
Images are fuzzy or out of focus
Check Remedy
Has the focus been adjusted? Adjust the focus. s p.29
Is the projector at the correct distance? Check the recommended projection range. s p.16
Has condensation formed on the lens? If the projector is suddenly taken from a cold environment to a
warm environment, or if sudden ambient temperature changes
occur, condensation may form on the surface of the lens, and this
may cause the images to appear fuzzy. Set the projector up in
the room about one hour before it is used. If the projector is wet
from condensation, turn off the projector, disconnect the power
cord, and leave it for a while.
Interference or distortion appear in images
Check Remedy
Are the cables connected correctly?Check that all the cables required for projection are securely
connected. s p.19
Is an extension cable being used? If an extension cable is used, electrical interference may affect
the signals.
(Only when projecting computer image sig-
nals)
Are the Sync. and Tracking settings adjusted
correctly?
The projector uses automatic adjustment functions to project at
the optimum status. However, depending on the signal, some
may not be adjusted correctly even after performing self correc-
tions. If this happens, adjust the Tracking and Sync. settings
from the Configuration menu. s Signal - Tracking/Sync. p.74
(Only when projecting computer image sig-
nals)
Is the correct resolution selected?
Set the computer so that the signals being output are compatible
with the projector. s p.112
Part of the image is truncated (large) or small
Check Remedy
Is the correct Aspect selected? Select the aspect mode to match the input signal in Aspect from
the Configuration menu. s Signal - Aspect p.74
Is the image Position adjusted correctly? Adjust the Position setting from the Configuration menu.
s Signal - Position p.74
Troubleshooting
93
Check Remedy
(Only when projecting computer image sig-
nals)
Is the correct resolution selected?
Set the computer so that the signals being output are compatible
with the projector. s p.112
Image colors are not right
Check Remedy
Are the cables connected correctly?Check that all the cables required for projection are securely
connected.s p.19
For the PC port, make sure the connector is the same color as the
cable port. s p.20
Is the contrast adjusted correctly? Adjust the Contrast setting from the Configuration menu.
s Image - Contrast p.72
Is the color adjusted correctly? Adjust the Advanced setting from the Configuration menu.
s Image - Advanced p.72
(Only when projecting images from a video
device)
Are the color saturation and tint adjusted cor-
rectly?
Adjust the Color Saturation and Tint settings from the Config-
uration menu. sImage - Color Saturation/Tint p.72
Images appear dark
Check Remedy
Is the image brightness set correctly? Adjust the Brightness setting from the Configuration menu.
s Image - Brightness p.72
Is the contrast adjusted correctly? Adjust the Contrast setting from the Configuration menu.
s Image - Contrast p.72
Is it time to replace the lamp? When the lamp is nearly ready for replacement, the images be-
come darker and the color quality becomes poorer. When this
happens, replace the lamp with a new lamp. s p.103
Projection stops automatically
Check Remedy
Is Sleep Mode enabled? If the set time is exceeded and no signal is input, the lamp is
automatically turned off and the projector enters standby mode.
The projector returns from standby status when you press the
button on the remote control or the button on the con-
trol panel. If you want to disable Sleep Mode, change the setting
to Off.s Extended - Operation - Sleep Mode p.78
Troubleshooting
94
Problems when projection starts
The projector does not turn on
Check Remedy
Is the power turned on? Press the button on the remote control or the button
on the control panel.
Is Child Lock set to On? When Child Lock is set to On from the Configuration menu, hold
down the button on the control panel for approximately
three seconds, or perform operations from the remote con-
trol.s Settings - Lock Setting - Child Lock p.75
Do the indicators turn on and off when the
power cord is touched?
Turn off the projector, and then disconnect and reconnect the
projector's power cord. If the problem continues, stop using the
projector, remove the power plug from the electrical outlet, and
contact your local dealer or the nearest projector information
center. s Epson Projector Contact List
Are the lamp cover and lamps installed cor-
rectly?
If the lamp or lamp cover is installed incorrectly, the projector
cannot be turned on. Check how it is installed. s p.103
Problems with the remote control
The remote control does not respond
Check Remedy
Is the remote control light-emitting area
pointing towards the remote receiver on the
projector during operation?
Point the remote control towards the remote receiver. Also,
check the operating range. s p.24
Is the remote control too far from the projec-
tor?
Check the operating range. s p.24
Is direct sunlight or strong light from fluores-
cent lamps shining onto the remote receiver?
Set the projector up in a location where strong light does not
shine onto the remote receiver.
Are the batteries dead or have the batteries
been inserted correctly?
Make sure the batteries are inserted correctly or replace the bat-
teries with new ones if necessary. s p.23
Is the remote control pointed at the Wire-
lessHD Transmitter when operating the Wire-
lessHD Transmitter control button? (EH-
TW9400W/EH-TW8400W only)
Make sure you point the remote control at the WirelessHD Trans-
mitter when using the WirelessHD Transmitter control button on
the remote control. s p.58
Problems with the control panel
Cannot make settings on the control panel
Check Remedy
Is Control Panel Lock set to Full Lock or Par-
tial Lock?
When Control Panel Lock is set to Full Lock in the Configura-
tion menu, all button operations on the control panel are disa-
bled; when Partial Lock is set, only the button on the control
panel is available. Perform operations from the remote control.
s Settings - Lock Setting - Control Panel Lock p.75
Troubleshooting
95
Problems with 3D
Cannot project correctly in 3D
Check Remedy
Are the 3D Glasses turned on? Turn on the 3D Glasses.
Are the 3D Glasses fully charged? Charge the 3D Glasses.
Is a 3D image being projected? If the projector is projecting a 2D image, or if an error occurs on
the projector that prevents the 3D image from being projected,
you cannot view 3D images even if you are wearing the 3D
Glasses.
Is the input image in 3D? Check that the input image is 3D compatible.
Since most TV broadcasts do not contain a 3D format signal, 3D
reception must be set manually.
Is 3D Display set to 2D?If 3D Display is set to 2D from the Configuration menu, the pro-
jector does not automatically change to 3D even when a 3D im-
age is input. Set 3D Display to either 3D or Auto.s Signal - 3D
Setup - 3D Display p.74
Is 3D Format set correctly? Unless the 3D format of the AV device and 3D Format of the
projector are the same, part of the image may not be displayed.
Check that the projector's 3D Format setting matches the 3D
format setting for the AV device. s Signal - 3D Setup - 3D For-
mat p.74
When changing the 3D Format, set 3D Display to 3D, and then
press the button.
Are you viewing within the reception range? If the distance between the projector and the 3D Glasses exceed
10 m, the connection may be lost. Move the 3D Glasses closer to
the projector.
Has pairing been performed correctly? See the user's guide supplied with your 3D Glasses and perform
pairing.
Are there any devices that cause radio wave
interference in the vicinity?
When using other devices at the same time with the frequency
band (2.4 GHz) such as Bluetooth communication devices, wire-
less LAN (IEEE802.11b/g), or microwave ovens, radio wave inter-
ference may occur, the image may be interrupted, or communi-
cation may not be possible. Do not use the projector near these
devices.
Problems with HDMI
HDMI Link does not function
Check Remedy
Are you using a cable that meets the HDMI
standards?
Operations are not possible with cables that do not meet the
HDMI standards.
Troubleshooting
96
Check Remedy
Does the connected device meet the HDMI
CEC standards?
If the connected device does not meet the HDMI CEC standards,
it cannot be operated even if it is connected to the HDMI port.
See the documentation and so on supplied with the connected
device for more information.
Also, press the button, and then check if the device is
available under Device Connections. s p.62
Are the cables connected correctly? Check that all the cables required to use HDMI Link are securely
connected. s p.61
Is the power for the amplifier or DVD recorder
and so on turned on?
Put each device in standby status. See the documentation and
so on supplied with the connected device for more information.
If you have connected a speaker and so on, set the connected
equipment to PCM output.
Was a new device connected, or was the con-
nection changed?
If the CEC function for a connected device needs to be set again,
for example when a new device is connected or the connection
is changed, you may need to restart the device.
Are many multi-media players connected? Up to 3 multi-media players that meet the HDMI CEC standards
can be connected at the same time.
The device name is not displayed under Device Connections
Check Remedy
Does the connected device meet the HDMI
CEC standards?
If the connected device does not meet the HDMI CEC standards,
it is not displayed. See the documentation and so on supplied
with the connected device for more information.
Problems with WirelessHD (EH-TW9400W/EH-TW8400W only)
"Transmitter not found." is displayed
Check Remedy
Is the power switch on the side of WirelessHD
Transmitter turned on?
Check the power lamp on the WirelessHD Transmitter. If there is
no power being supplied, make sure the connector for the AC
adapter is securely connected, and then turn on the power
switch.
It may take a while to receive signal.
Cannot project WirelessHD images
Check Remedy
Does the cable connecting the supplied Wire-
lessHD Transmitter meet the HDMI stand-
ards?
If the cable does not meet the HDMI standards, operations are
not possible.
Is WirelessHD set to Off? When WirelessHD is set to Off from the Configuration menu,
projection is not possible for WirelessHD input signals. Set Wire-
lessHD to On and press the button.s Settings - Wire-
lessHD - WirelessHD p.75
Are signals being received within the Wire-
lessHD transmission range?
Check the range within which the WirelessHD's transceiver can
communicate, and view within that range. s p.57
Troubleshooting
97
Check Remedy
Is the power switch on the side of the supplied
WirelessHD Transmitter turned on?
Check the power lamp on the WirelessHD Transmitter. If there is
no power being supplied, make sure the connector for the AC
adapter is securely connected, and then turn on the power
switch.
Is the WirelessHD indicator for the supplied
WirelessHD Transmitter off?
The WirelessHD cannot communicate with the projector. Check
the range within which the WirelessHD's transceiver can com-
municate, and setup within that range.
Is the Link indicator for the supplied Wire-
lessHD Transmitter off?
No signal is output from the AV device connected to the Wire-
less HD Tr ansmitter . C he ck that th e cab le s f ro m the AV device and
the WirelessHD Transmitter are securely connected.
Are the projector and the WirelessHD Trans-
mitter facing the correct way?
Setup the projector and the WirelessHD Transmitter so that they
are facing each other.
Interference, distortion, or interruption appear in WirelessHD
Check Remedy
Are signals being received within the Wire-
lessHD transmission range?
Check the range within which the WirelessHD's transceiver can
communicate, and view within that range. s p.57
Are there any obstructions between the Wire-
lessHD Transmitter and the projector?
Because WirelessHD communicates using a tight beamed elec-
tromagnetic wave, if there are any people or objects and so on
obstructing the communication path, this could have an adverse
affect on the image. Make sure that there are no obstacles be-
tween the WirelessHD Transmitter and the projector within the
WirelessHD transmission range. s p.57
Is the reception too low? If the transmissions are not strong enough, communication may
be unstable.
Check Video Reception as you set up the transmitter as it is
sometimes possible to improve the strength of the transmission
by moving the WirelessHD Transmitter or changing its direc-
tion.s Settings - WirelessHD - Video Reception p.75
Transmission strength may differ depending on the surround-
ings, or they may be unstable. While checking Video Recep-
tion, set up the transmitter at a location where the displayed
value stabilizes.s Settings - WirelessHD - Video Recep-
tion p.75
Half of the image on the left or right stops projecting or the image is doubled up
Check Remedy
Is the reception too low? Check Video Reception as you set up the transmitter as it is
sometimes possible to improve the strength of the transmission
by moving the WirelessHD Transmitter or changing its direc-
tion.s Settings - WirelessHD - Video Reception p.75
Troubleshooting
98
Network problems
Cannot access the network via wireless LAN
Check Remedy
Is Wireless LAN Power set to Off?Set Wireless LAN Power to On in the Configuration menu. If this
is already set to On, set Wireless LAN Power to Off, and then set
it to On again. s Network - Wireless LAN Power p.82
Is the passphrase correct? Note that the passphrase is case sensitive; upper case and lower
case letters are treated as different characters. If you have for-
gotten your passphrase, set a new one. s Network - Network
Configuration - Security - Passphrase p.84
Have you checked the Event ID? Check the Event ID number and perform the following steps.
sInfo - Projector Info - Event ID p.86
s p.98
The settings cannot be modified using the remote controller function for Epson iProjection.
Check Remedy
Is the connected network device turned on? When the projector is in the standby mode with Standby
Mode set to Communication On, check to see if the connected
network device is powered on. After powering on the network
device, try starting the projector again. s Extended-Standby
Mode p.78
The image contains static during network projection
Check Remedy
Are there any obstacles between the access
point and the connected device?
Check for any obstacles between the access point, the mobile
device, the computer, and the projector, and change their posi-
tions to improve communication.
Is the distance between the access point and
the connected device too far?
Make sure that the access point, the mobile device, the comput-
er, and the projector are not too far apart. Move them closer to-
gether and try to connect again.
Are there any Bluetooth devices or micro-
wave oven in the vicinity?
If the wireless connection is slow or your projected image con-
tains noise, check for interference from other equipment, such
as a Bluetooth device or microwave. Move the interfering device
farther away or expand your wireless bandwidth.
Are too many devices connected? Reduce the number of connected devices if the connection
speed declines.
About Event ID
Check the event ID and perform the remedy given below. If you cannot resolve the problem, contact your
local dealer or the nearest Epson repair center.
s
Epson Projector Contact List
Troubleshooting
99
Event ID Cause Remedy
0022
0027
0028
0029
0030
0031
0035
0434
0481
0482
0485
Network communication is unstable. Check the network communication status, and
reconnect after waiting for a while.
0432
0435
Failed to start the network software. Restart the projector.
0433 An image that was transferred cannot be re-
produced.
Restart the network software.
0484 Communications was cut off from the comput-
er.
04FE The network software ended unexpectedly. Check the status of network communications.
Wait for a while and then try connecting again.
0479
04FF
A system error occurred in the projector. Restart the projector.
0891 The same SSID access point cannot be found. Set the computer, the access point, and the
projector to the same SSID.
0892 WPA and WPA2 authentication type mismatch. Check the setting of wireless LAN security to
see if it is correct.
0894 Communications was cut off because a con-
nection was made to the wrong access point.
Check with the network administrator and fol-
low their instructions.
0898 Failed to acquire the DHCP. Check that the DHCP server is operating cor-
rectly. Turn off the DHCP setting if you do not
use DHCP.s Network - Network Configura-
tion - Wireless LAN - IP Settings - DHCP p.82
0020
0026
0032
0036
0037
0038
0899
Other connection errors If restarting the projector or network software
does not solve the problem, contact your local
dealer or the nearest address provided in the
Epson Projector Contact List. s Epson Projector
Contact List
Maintenance
100
Maintenance
Cleaning the Parts
You should clean the projector if it becomes dirty or if the quality of projected images starts to deteriorate.
Warning
Do not use sprays that contain flammable gas to remove dirt and dust from the projector's lens, air filter,
and so on. The projector may catch fire due to the high internal temperature of the lamp. Use a vacuum
or a manual air blower to remove dirt and dust attached to the lens and the air filter.
Cleaning the air filter
Clean the air filter if dust has accumulated on the air filter or when the following message is displayed.
"The projector is overheating. Make sure nothing is blocking the air vent, and clean or replace the air
filter."
Attention
•If dust collects on the air filter, it can cause the internal temperature of the projector to rise, and this can lead
to problems with operation and shorten the optical engine's service life. It is recommended that you clean
the air filter at least once every three months. Clean them more often than this if using the projector in a
particularly dusty environment.
•Do not rinse the air filter in water. Do not use detergents or solvents.
•Lightly brush the air filter to clean it. If it is brushed too strongly, dust will be ground into the air filter and
cannot be removed.
•Do not use an air duster. Combustible material may remain, and dust may enter the precision parts.
a
Press the button on the remote
control or the button on the
control panel to turn off the power,
and then disconnect the power cord.
b
Remove the air filter cover.
Hook your finger into the tab on the air filter
cover, and remove it from the lens side.
c
Remove the air filter.
Grip the knob in the center of the air filter
and pull it out.
Maintenance
101
d
Hold the air filter with the surface
facing down and tap it 4 or 5 times to
remove the dust.
Turn it over and tap the other side in the
same way.
Attention
If the air filter is hit too hard, it may
become unusable due to deformities
and cracks.
e
Remove any dust remaining on the air
filter by using a vacuum cleaner from
the front side.
f
Install the air filter.
Grip the air filter by the knob in the center
and insert it at an angle.
g
Install the air filter cover.
Secure the tab on the outside first, and then
secure the tab on the lens side.
Cleaning the main unit
Before cleaning, make sure you unplug the charging adapter from the outlet.
Clean the projector's surface by wiping it gently with a soft cloth.
If it is particularly dirty, use a piece of well-wrung cloth moistened with water and wipe the surface again with
a dry cloth.
Attention
Do not use detergent for kitchen or volatile substances such as wax, benzine and thinner to clean the
projector's surface. The quality of the outer case may change or the paint may peel off.
Maintenance
102
Cleaning the lens
Before cleaning, make sure you unplug the charging adapter from the outlet.
After manually opening the lens shutter, carefully wipe away any dirt on the lens with a cloth for cleaning
glasses and so on.
After cleaning, close the lens shutter.
Attention
•Do not rub the lens with harsh materials or handle the lens too roughly as it can easily become damaged.
•Do not use an air duster. Combustible material may remain, and dust may enter the precision parts.
Replacement Periods for Consumables
Air filter replacement period
•If the message is displayed even though the air filter has been cleaned s p.100
Lamp replacement period
•The following message is displayed when projection starts:
"It is time to replace your lamp. Please contact your Epson projector reseller or visit www.epson.com to purchase."
•The projected image gets darker or starts to deteriorate.
c
•The lamp replacement message is set to appear after 3400 H in order to maintain the initial brightness
and quality of the projected images. The message display time changes depending on the usage
situation, such as the color mode setting and so on.
If you continue to use the lamp after the replacement period has passed, the possibility that the lamp
may explode increases. When the lamp replacement message appears, replace the lamp with a new
one as soon as possible, even if it is still working.
•Depending on the characteristics of the lamp and the way it has been used, the lamp may become
darker or stop working before the lamp warning message appears. You should always have a spare
lamp unit ready in case it is needed.
Replacing Consumables
Replacing the air filter
c
Dispose of used air filters properly in accordance with your local regulations.
•Filter frame: Polypropylene
•Filter: Polypropylene
a
Press the button on the remote
control or the button on the
control panel to turn off the power,
and then disconnect the power cord.
Maintenance
103
b
Remove the air filter cover.
Hook your finger into the tab on the air filter
cover, and remove it from the lens side.
c
Remove the old air filter.
Grip the knob in the center of the air filter
and pull it out.
d
Install the new air filter.
Grip the air filter by the knob in the center
and insert it at an angle.
e
Install the air filter cover.
Secure the tab on the outside first, and then
secure the tab on the lens side.
Replacing the lamp
Warning
When replacing the lamp because it has stopped illuminating, there is a possibility that the lamp may be
broken. If replacing the lamp of a projector that has been suspended from the ceiling, you should always
assume that the lamp is cracked, and remove the lamp cover with care. When you open the lamp cover,
small shards of glass could fall out. If any shards of glass get into your eyes or mouth, contact a doctor
immediately.
Maintenance
104
Caution
•Do not touch the lamp cover immediately after turning off the projector as it is still hot. Wait until the lamp
has cooled down sufficiently before removing the lamp cover. Otherwise, you could get burnt.
•We recommend the use of genuine EPSON option lamps. The use of non-genuine lamps may affect projection
quality and safety.
Any damage or malfunction caused by the use of non-genuine lamps may not be covered by Epson's warranty.
a
Press the button on the remote
control or the button on the
control panel to turn off the power,
and then disconnect the power cord.
b
Loosen the lamp cover fixing screw.
c
Remove the lamp cover.
Slide the lamp cover straight forward and
remove it.
d
Loosen the two lamp fixing screws.
e
Remove the old lamp.
Raise the handle on the lamp, and then pull
it straight up.
f
Install the new lamp.
Insert the lamp in the correct direction, and
then lower the handle.
g
Tighten the two lamp fixing screws.
Maintenance
105
h
Replace the lamp cover.
Slide the cover back into place.
i
Tighten the lamp cover fixing screw.
Warning
Do not disassemble or remodel the lamp. If a modified or disassembled lamp is installed in the projector
and used, it could cause a fire, electric shock, or an accident.
Caution
•Make sure you install the lamp and lamp cover securely. If they are not installed correctly, the power does
not turn on.
•The lamp contains mercury (Hg). Dispose of used lamps in accordance with your local laws and regulations
on disposing of fluorescent tubing.
Resetting lamp hours
After replacing the lamp, make sure you reset the lamp hours.
The projector records how long the lamp is turned on and a message and indicator notify you when it is time
to replace the lamp.
a
Turn on the power.
b
Press the button.
The Configuration menu is displayed.
c
Select Reset - Reset Lamp Hours.
A reset confirmation message is displayed.
d
Use the buttons to select Yes,
and then press the button to
execute.
The lamp hours are reset.
Maintenance
106
Panel Alignment
Adjusts the pixel color shift of the LCD display. You can adjust the pixels horizontally and vertically by 0.125
pixel within a range of ±3 pixel.
c
•Image quality may decline after performing LCD alignment.
•Images for pixels that extend beyond the edge of the projected screen are not displayed.
a
Press the button while
projecting, and then select Display
from Extended.
b
Select Panel Alignment, and then
press the button.
c
Enable Panel Alignment.
(1) Select Panel Alignment, and then
press the button.
(2) Select On, and then press the but-
ton.
(3) Press the button to return to the
previous screen.
d
Select the color you want to adjust.
(1) Select Select Color, and then press the
button.
(2) Select R (red) or B (blue), and then
press the button.
(3) Press the button to return to the
previous screen.
e
Select the grid color displayed when
making adjustments from Pattern
Color.
(1) Select Pattern Color, and then press
the button.
(2) Select a combination of R (red), G
(green), and B (blue) for the grid color.
R/G/B: Displays a combination all
three colors; red, green and blue. The
actual color of the grid is white.
R/G: This is available when R is selected
from Select Color. Displays a combi-
nation of two colors; red and green.
The actual color of the grid is yellow.
G/B: This is available when B is selected
from Select Color. Displays a combi-
nation of two colors; green and blue.
The actual color of the grid is cyan.
(3) Press the button to return to the
previous screen.
Maintenance
107
f
Select Start Adjustments, and then
press the button.
First, select Shift the whole panel and
adjust the entire LCD display. When a
confirmation message is displayed, press
the button to .start the adjustment.
c
The image may become distorted
while adjusting. The image is
restored once adjustments are
complete.
g
Use the buttons to
adjust and then press the button.
h
To make more detailed adjustments,
select the Adjust the four corners
and then press the button to
confirm.
i
Use the , , , and
buttons to make adjustments, and
then press the button to move to
the next adjustment point.
j
When you have adjusted all four
corners, select Exit, and then press the
button.
If you feel you still need to make
adjustments after correcting all four points,
select Select intersection and adjust and
then continue making adjustments.
Maintenance
108
Color Uniformity
If colors in the projected image are uneven, you can adjust the color tone of the whole image in Color
Uniformity.
c
The color tone may not be uniform even after performing color uniformity.
a
Press the button while
projecting, and then select Display
from Extended.
b
Select Color Uniformity, and then
press the button.
The following screen is displayed.
Color Uniformity: Turns color uniformity
on or off.
Adjustment Level: There are eight levels
from white, through gray, and up to black.
You can adjust each level individually.
Start Adjustments: Starts making color
uniformity adjustments.
Reset: Resets all adjustments and settings
for Color Uniformity to their default
values.
c
The image may become distorted
while adjusting Color
Uniformity. The image is restored
once adjustments are complete.
c
Select Color Uniformity, and then
press the button.
d
Set this to On, and then press the
button.
e
Select Adjustment Level, and then
press the button.
f
Use the buttons to set the
adjustment level.
g
Press the button to return to the
previous screen.
h
Select Start Adjustments, and then
press the button.
i
Select the area you want to adjust, and
then press the button.
Adjust the outer areas first, and then adjust
the whole screen.
Maintenance
109
j
Use the buttons to
select the color you want to adjust,
and then use the buttons to
adjust.
Press the button to weaken the color
tone. Press the button to strengthen
the color tone.
k
Return to step 5 and adjust each level.
l
To complete the adjustment, press the
button.