Seiko Epson AE-H931RX LCD Projector User Manual User Manaul 1 Part 2

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Document ID	4032527
Application ID	4AOCN4iyOAmg6+qL9DFGIw==
Document Description	User Manaul 1 Part 2
Short Term Confidential	No
Permanent Confidential	No
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Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	381.43kB (4767922 bits)
Date Submitted	2018-10-11 00:00:00
Date Available	2018-10-12 00:00:00
Creation Date	2018-08-17 10:04:29
Producing Software	Acrobat Distiller 8.3.1 (Windows)
Document Lastmod	2018-10-11 08:56:29
Document Title	EH-TW9400W/EH-TW9400/EH-TW8400W/EH-TW8400 User's Guide
Document Creator	XSL Formatter V4.3 MR8 (4,3,2009,0626) for Windows
Document Author:	Seiko Epson Corporation

Useful Functions
Check the status of the WiHD indicator on the WirelessHD Transmitter.
If the WiHD indicator is on, go to the next step.
If the indicator is off, press the
WirelessHD Transmitter.
button on the remote control or the
button on the
Make sure you point the remote control at the WirelessHD Transmitter when using the
on the remote control.
Remote control
button
WirelessHD Transmitter
Check the status of the Link indicator on the WirelessHD Transmitter.
If the WirelessHD Transmitter is connected to the projector, the Link indicator turns on.
• If the indicator does not turn on, check that the projector has been prepared correctly and that
it is turned on.
• You can view the signal strength while images are being projected from the WirelessHD settings
menu. s Settings - WirelessHD - Video Reception p.75
55
Useful Functions
If projection does not start, press the
source.
button on the remote control to change the
Make sure you point the remote control at the projector when using the
control.
button on the remote
Projection starts.
When connecting two or more AV devices to the WirelessHD Transmitter, press the
button to switch images. s p.60
• When receiving WirelessHD images, make sure WirelessHD is set to On from the Configuration menu.
s Settings - WirelessHD - WirelessHD p.75
• Make sure you turn off the WirelessHD Transmitter if it is not going to be used for an extended period.
WirelessHD Settings Menu
Press the
Select Settings - WirelessHD, and
then press the
button to confirm
the selection.
button.
The Configuration menu is displayed.
Make settings for each of the
displayed functions.
The WirelessHD settings screen is
displayed.
Available functions on the WirelessHD settings menu
Function
Explanation
Connected Device
Displays the available WirelessHD device that can be connected. The device name and
MAC address (device number) are displayed. The MAC address is displayed on the label
on the base.
WirelessHD
Enables or disables the WirelessHD function.
Video Reception
Displays the reception for the image being projected.
Reset
Resets WirelessHD settings to their default settings.
56
Useful Functions
Even when the WirelessHD Transmitter and the projector are connected, 0% is displayed as the
Video Reception when no image signal is being input. Check the communication status by viewing
the Link indicator.s p.48
WirelessHD Transmission Range
The following shows the communication range of the WirelessHD. Make sure you set up the WirelessHD
Transmitter so that it faces the projector.
Horizontal
* Install the transmitter at 70°when you use it in Taiwan or Korea.
Vertical direction (suspended from a ceiling)
Vertical direction (placed on a table and so on)
• The wireless transmission range varies depending on the placement and material of the surrounding
furniture and walls. The values given here are for your reference only.
• The projector cannot communicate through walls.
• The antennas are built-into the front of the projector and the WirelessHD Transmitter. Make sure the
•
•
•
•
antennas face each other (face the front) when setting up the devices.
Also, do not place any object over the front side of the projector and WirelessHD Transmitter.
Do not install the transmitter on a metal shelf. The metal may make the signal unstable. Install on a
shelf made from wood etc.
When checking operations, place the projector and the WirelessHD Transmitter close to each other,
and make sure there are no other projectors operating in the vicinity.
Depending on the reception strength, the image's color information may be automatically discarded
to avoid any interruptions and maintain a constant connection. To avoid any deterioration in image
quality, adjust the position of the WirelessHD Transmitter so that the Video Reception is as strong as
possible.
Reception sensitivity varies depending on the resolution of the input image. Therefore, you may not
be able to achieve the same reception sensitivity when inputting a 1080p image and when inputting
a 4K image.
57
Useful Functions
Operating the Remote Control
Name
Function
Turns the power for the WirelessHD Transmitter on or off.
Switches the output image between a monitor device, such as a television, connected to
the HDMI Out port on the WirelessHD Transmitter and the projector.s p.59
Switches the image source for the AV device connected to the WirelessHD Transmitter.
s p.60
Point the remote control towards the WirelessHD Transmitter.
Remote Control Operating Range
The following shows the operating range between the remote control and the WirelessHD Transmitter.
Operating range (left to right)
Operating range (top to bottom)
Switching the Input and Output
With the WirelessHD Transmitter, you can connect and switch between up to four multi-media players (input
devices to be played back) and one monitor device (a monitor device displaying an image, such as a television).
Point the remote control at the WirelessHD Transmitter and press its
devices and its
button to switch between output devices.
58
button to switch between input
Useful Functions
Switching the target image
You can switch between a monitor device, such as a television, connected to the HDMI Out port on the
WirelessHD Transmitter and the projector.
Turn on the projector or the monitor device, such as a television.
Turn on the WirelessHD Transmitter.
Point the remote control at the WirelessHD Transmitter, and then press the
button on the WirelessHD Transmitter.
on the remote control or the
The On/Standby indicator on the WirelessHD Transmitter turns on.
Remote control
button
WirelessHD Transmitter
Depending on the output target, the indicators on the WirelessHD Transmitter indicate the following
status. The output target projected last time is projected the next time the projector is turned on.
WiHD indicator On: The image is being output to the projector.
TV indicator On: The image is being output to the monitor device.
59
Useful Functions
You can switch to the other monitor device even when the projector is off.
Switching the image source
Use the
button on the remote control to switch the image source for the AV device connected to the
WirelessHD Transmitter.
60
Useful Functions
Using the HDMI Link Function
HDMI Link Function
When an AV device that meets the HDMI CEC standards is connected to the projector's HDMI port, you can
perform linked operations such as linked power on and volume adjustment for the AV system from one
remote control. Also, when projecting images in WirelessHD, you can use the HDMI link function (EHTW9400W/EH-TW8400W only).
• As long as the AV device meets the HDMI CEC standards, you can use the HDMI link function even if
the AV system in-between does not meet the HDMI CEC standards.
• Up to 3 multi-media players that meet the HDMI CEC standards can be connected at the same time.
Connection Example
Projector
Amplifier
Multi-media players and so on
HDMI Link Settings
When HDMI Link is set to On, you can perform the following
operations. s Settings - HDMI Link - HDMI Link p.75
• Input Change Link
Changes the input source of the projector to HDMI when
content is played back on the connected device.
• Connected Devices Operations
Using the projector's remote control, you can perform operations such as Play, Stop, Fast Forward, Rewind, Next
Chapter, Previous Chapter, Pause, Volume Adjustment, and
Audio Mute.
You can also select the following functions from the HDMI
Link screen.
Function
Explanation
Audio Out Device*
Selects which device outputs audio.
AV System: Select this setting when you output audio from an AV amplifier.
WiHD Transmitter (Optical): Select this to output audio from the device connected
to the Optical Audio-Out port on the WirelessHD Transmitter.
WiHD Transmitter (HDMI): Select this to output audio from the device connected to
the HDMI Out port on the WirelessHD Transmitter.
Power On Link
When Power On Link is set, operations are linked as shown below.
• When the projector is turned on, the connected devices are also turned on.
• Also, when the connected devices are turned on and content is played back, the projector
turns on. However, the projector does not turn on when connected to the WirelessHD
Transmitter even when the connected device is turned on.
61
Useful Functions
Function
Power Off Link
Explanation
When Power Off Link is set to On, when the projector is turned off, the connected
devices are also turned off.
• This only works when the connected device's CEC power link function is enabled.
• Note that depending on the status of the connected device (for example, if it is recording), the device may not power off.
Link Buffer
If HDMI Link is not working correctly, you may be able to improve it by changing the
settings.
* EH-TW9400W/EH-TW8400W only.
To use the HDMI Link function, you must configure the connected device. See the documentation
supplied with the connected device for more information.
Connecting
You can check the connected devices that are available for HDMI Link, and select on the device you want to
project the image from. Devices that can be controlled by HDMI Link automatically become the selected
device.
Before displaying the list of connected devices, check that HDMI Link is set to On. s Settings - HDMI
Link - HDMI Link p.75
Press the
button, and then select
Device Connections.
Select the device you want to operate
using the HDMI Link function.
The Device Connections list is displayed.
Devices that have an aqua icon to their left
are linked by HDMI Link.
If the device name cannot be determined
this field is left blank.
• If the cable does not meet the HDMI standards, operations are not possible.
• Some connected devices or functions of those devices may not operate properly even if they meet the
HDMI CEC standards. See the documentation and so on supplied with the connected device for more
information.
62
Using the Projector on a Network
Projecting Using Wired LAN
You can send images to your projector through a wired network.
To do this, connect the projector to your network, and then set up your projector and computer for network
projection.
When you have finished making projector connection and network settings, install Epson iProjection
(Windows/Mac) from the following Web site.
You can use Epson iProjection to project computer images over a network. You can also hold dynamic
meetings by projecting images from multiple computers connected to the network at the same time. See
the Epson iProjection Operation Guide (Windows/Mac) for more information.
http://www.epson.com
Selecting Wired Network Settings
Before you can project from computers on your network, you need to select network settings on the projector.
c LAN.
Before making settings, connect a LAN cable to the LAN port, and connect the projector to the wired
Press the
Select Basic, and then set the following as necessary.
• Projector Name: Enter a name up to 16 alphanumeric characters long to identify the projector over the
network.
• PJLink Password: Set a password to use when you control the projector using compatible PJLink software.
You can enter up to 32 single-byte alphanumeric characters.
• Remote Password: Set a password to use when you operate the projector from a smartphone or a tablet. You
can enter up to 8 single-byte alphanumeric characters.
• Display LAN Info.: Set the display format for the projector's network information.
button to display menus in the order Network - Network Configuration.
Use the displayed keyboard to enter the name, passwords and keyword. Press the
buttons on the remote control to highlight characters, and then press the
button to enter them.
Select Wired LAN, and then press the
button.
63
Using the Projector on a Network
Select the basic options as necessary.
• If your network uses DHCP, set DHCP to On.
• If you are not using DHCP, set DHCP to Off, and then enter the projector's IP Address, Subnet Mask, and
Gateway Address.
When you have finished making settings, select Complete and follow the on-screen
instructions to save your settings and exit the menus.
Press the
button on the remote control.
The settings are complete when you see the correct IP address on the LAN standby screen.
To prevent the IP address from being displayed on the LAN standby screen or the Home screen,
set IP Address Display to Off. s Network - Network Configuration - Wired LAN p.84
64
Using the Projector on a Network
Projecting Using Wireless LAN
You can project images from smartphones, tablets, and computers over wireless LAN.
To project over wireless LAN, you need to make wireless network settings for the projector and the connected
device in advance.
Use Epson iProjection to project images over wireless LAN. You can download Epson iProjection using any
of the following methods; however, the customer is liable for any costs involved.
• You can download Epson iProjection (Windows/Mac) from the following Web site.
http://www.epson.com
• You can download Epson iProjection (iOS/Android) from the App Store or Google Play.
Selecting Wireless Network Settings Manually
Before you can project from your wireless network, you need to select network settings for the projector.
Press the
Use the
Select Network Configuration, and then press the
button to display menus in the order Network - Wireless LAN Power.
buttons to select On, and then press the
65
button.
button.
Using the Projector on a Network
Select Basic, and then set the following as necessary.
• Projector Name: Enter a name up to 16 alphanumeric characters long to identify the projector over the
network.
• PJLink Password: Set a password to use when you control the projector using compatible PJLink software.
You can enter up to 32 single-byte alphanumeric characters.
• Remote Password: Set a password to use when you operate the projector from a smartphone or a tablet. You
can enter up to single-byte 8 alphanumeric characters.
• Display LAN Info.: Set the display format for the projector's network information.
Use the displayed keyboard to enter the name, passwords and keyword. Press the
buttons on the remote control to highlight characters, and then press the
button to enter them.
Select Wireless LAN, and then press the
Select the Connection Mode setting.
button.
• Quick: Lets you connect the projector to your smartphones, tablets, or computers directly using wireless
communication. When you select Quick, go to step 10.
• Advanced: Lets you connect the projector to multiple smartphones, tablets, or computers over a wireless
network access point. When you select Advanced, go to step 7.
Select Network Configuration - Wireless LAN - Search Access Point, to select the access
point you want to connect to.
If you need to assign the SSID manually, select SSID to enter the SSID. In addition, configure
the security settings in the Security menu.s p.68
66
Using the Projector on a Network
Assign an IP address to the projector as necessary.
• If your network uses DHCP, select IP Settings to set the DHCP setting to On.
• If you are not using DHCP, select IP Settings to set the DHCP setting to Off, and then enter the projector's IP
Address, Subnet Mask, and Gateway Address.
When you have finished selecting settings, select Complete and then follow the on-screen
instructions to save your settings and exit the menus.
Press the
button on the remote control. The settings are complete when you see the
correct IP address on the LAN standby screen.
When you have finished making wireless settings for your projector, you need to make wireless settings on
the connected device. Then start the network software to send images to your projector through a wireless
network.
To prevent the SSID and IP address from being displayed on the LAN standby screen or the Home
screen, set SSID Display and IP Address Display to Off. s Network - Network Configuration Wireless LAN p.83
Selecting the Computer's Wireless LAN Settings
Before connecting to the projector, select the correct wireless network on your computer.
Selecting wireless network settings in Windows
To access your wireless utility software, double-click the network icon on the Windows
taskbar.
When connecting in Advanced connection mode, select the network name (SSID) of the
network the projector is connecting to.
Click Connect.
Selecting wireless network settings in OS X
Click the AirPort icon on the menu bar at the top of the screen.
67
Using the Projector on a Network
When connecting in Advanced connection mode, make sure AirPort is turned on and select
the network name (SSID) of the network the projector is connecting to.
Setting Up Wireless Network Security
You can set up security for your projector to use on a wireless network. Set up one of the following security
options to match the settings used on your network:
• WPA2 security
• WPA/WPA2 security
Press the
- Security.
Select the security settings to match your network settings.
When you have finished making settings, select Complete and follow the on-screen
instructions to save your settings and exit the menus.
button to display menus in the order Network - Network Configuration
Projecting in Epson iProjection (iOS/Android)
You can display a QR code on the screen and project data easily from a smartphone or tablet using the Epson
iProjection app (V1.3.0 or later).
• You can download Epson iProjection free of charge from App Store or Google Play. Any fees incurred
when communicating with the App Store or Google play are the responsibility of the customer.
• When using Epson iProjection in Quick connection mode, we recommend making security
settings.s p.68
Press the
Use the
Display the Network Configuration - Basic - Display LAN Info. menu.
button to display menus in the order Network - Wireless LAN Power.
buttons to select On, and then press the
68
button.
Using the Projector on a Network
Use the
Press the
button on the remote control or select Display the QR Code in the
projector's Network menu to display the QR code.
buttons to select Text & QR Code, and then press the
button.
button, you can also display the QR code from the Home screen.s p.26
• If you press the
• If the projector is already receiving an image signal over the network, the QR code is not
displayed even if you press the
button. Select Display the QR Code from the
Network menu to display the QR code.
To
hide the QR code, press the
button.
•
Start Epson iProjection on your smartphone or tablet.
Read the projected QR code using Epson iProjection.
Read the code from in front of the screen so that the QR code fits into the guide. If you are too far from
the screen, the code may not be read.
Once connected, go to
and select the Contents menu, and then select a file you want to project.
Operating using a smartphone (remote control function)
By using Epson iProjection, you can operate the projector from a smartphone or tablet.
Tap
in Epson iProjection to display the menu.
Tap Remote on the menu to display the following screen.
c recognized, you do not need to enter it from the second time.
When Remote Password is set, you need to enter the password. Once the password has been
69
Using the Projector on a Network
Button
Function
Displays the menu.
Turns the projector on or off.
Changes to the image from each input port. s p.26
Sets the image quality using the on-screen instructions.
Saves, loads, erases, or rename a memory. s p.42
Turns HDMI Link on or off. s p.61
When HDMI Link is On, you can perform operations such as Play,
Stop, Fast Forward, Rewind, Next Chapter, Previous Chapter, and
Pause.
Sets the Color Mode, Frame Interpolation, Image Enhancement, Color Temp., Gamma, RGBCMY,Lens Iris, Power Consumption, and Auto Iris.
Specify 3D Display, 3D Format, 3D Depth, Diagonal Screen Size,
and 3D Brightness.
Adjusts the focus, zoom, and lens shift. You can also register the lens
position (Memory function) or display a test pattern (Pattern function).
Specify Aspect, Image Processing, Keystone, Reset All Config,
Reset Memory, Reset Lens Position, Lens Shift, Zoom, Focus,
Test Pattern.
When HDMI Link is set to On, you can adjust the volume.
When HDMI Link is set to On, you can turn the image and audio on/
off temporarily. s p.31
Opens the touch pad screen.
You can operate the Configuration menu by touching your touch
pad.
Selects the projector you want to control.
70
Configuration Menu
Configuration Menu Functions
Configuration Menu Operations
On the Configuration menu, you can make adjustments and settings for Signal, Image, Input Signal, and so on.
Press the
Remote control
button.
Control panel
Use the
buttons to
select the sub menu on the right, and
button to confirm
then press the
the selection.
The Configuration menu is displayed.
Use the
buttons to
select the top menu on the left, and
button to confirm
then press the
the selection.
The adjustment screen for the selected
function is displayed.
When you select the top menu on the left,
the sub menu on the right changes.
Use the
adjust the settings.
buttons to
Ex.) Adjustment bar
Ex.) Choices
The line at the bottom is a guide for
operations.
Press the
button on an item displaying
this
icon to change to the selection
screen for that item.
Press the
button to return to the
previous level.
71
Press the
menu.
button to exit the
Configuration Menu
For items adjusted using an adjustment bar, such as the brightness level, you can press the
button while the adjustment screen is displayed to return the adjustment value to its default value.
Configuration Menu Table
If there is no image signal being input, you cannot adjust items related to the Image or Signal in the
Configuration menu. Note that the items displayed for the Image, Signal, and Info vary depending on the
image signal being projected.
Image menu
Function
Color Mode
Menu/Settings
Explanation
Dynamic, Bright Cinema, Natural, Cinema, Digital Cinema, 3D Dynamic, 3D Cinema
Select a color mode based on your surroundings and the image you are projecting. s p.32
Brightness
Adjusts the brightness when the image
appears too dark.
Contrast
Adjusts the contrast between light and
shade in the images. By increasing the
contrast, the images become vivid.
Color Saturation
Adjusts the color saturation for the images.
Tint
Adjusts the tint for the images.
Sharpness
Adjusts the image sharpness.
Color Temp.
Color Temp.
Adjusts the tint for the images. The image
is tinted blue for high values, and tinted
red for low values.
Skin Tone
Adjusts the skin tone. The image becomes
greener when set to a positive value and
redder when set to a negative value.
Customized
Adjusts the offset and gain for each R, G,
and B color.
Grayscale
Adjustment Level, Red, Adjusts red, green, blue, and brightness
Green, Blue, Brightness for the selected adjustment level.
Frame Interpo- Off, Weak, Normal, Strong
lation*1
Adjusts the smoothness of movement of
the image.
72
Configuration Menu
Function
Image Enhancement*2
Menu/Settings
Explanation
4K Enhancement
On, Off
You can project at a doubled resolution.
Image Preset Mode
Off, Preset 1 to Preset 5 Select the settings prepared in advance as
the settings for Noise Reduction, MPEG
Noise Reduction, Super-resolution, and
Detail Enhancement.
Noise Reduction
Adjusts the roughness of the image.
MPEG Noise Reduction
Smoothes out rough images in MPEG format.
Super-resolution
Fine Line Adjust, Soft
Focus Detail
Creates a more emphatic texture and material feel of the image.
Detail Enhancement
Advanced
Gamma
RGBCMY
R/G/B/C/M/Y
Deinterlacing
Adjusts the amount of enhancement for
complicated images and backgrounds.
2, 1, 0, -1, -2, Customized*3, Reset
Performs gamma adjustments. You can
select a raw value or adjust using a custom
value. s p.40
Hue, Saturation, Brightness
Adjusts the hue, saturation, and brightness for each R, G, B, C, M, and Y color.
s p.38
Off, Video, Film/Auto
(This can only be set when Image Processing is set to Fine or when receiving
480i, 576i, or 1080i signal input from the
HDMI1, or HDMI2 ports or from WirelessHD.)
Converts the signal from interlaced (i) to
progressive (p) using a method appropriate for the image signal.
• Off: This is ideal for dynamic motion images.
• Video: This is ideal for viewing general
video images.
• Film/Auto: Performs the optimal conversion for film, CG, or animation input signals.
Lens Iris
Adjusts the amount of light entering the
lens with the lens diaphragm, which adjusts the contrast of the image.
Power Consumption
High, Medium, ECO
You can set the lamp brightness to one of
three settings.
Select ECO if the images being projected
are too bright. When ECO is selected, power consumption during projection decreases, and fan rotation noise is reduced.
Auto Iris
Off, Normal, High Speed
You can change the luminance adjustment tracking for changes in brightness in
the displayed image. s p.36
Reset
Yes, No
Resets the adjustment values of Image set
in the current Color Mode to the default
settings.
*1 Only when an HDMI1, HDMI2, WirelessHD image signal is being input.
73
Configuration Menu
*2 Only when an HDMI1, HDMI2, WirelessHD, or PC image signal is being input.
*3 Settings are saved for each type of input source or Color Mode.
Signal menu
The Signal menu cannot be set when a LAN image signal is being input.
Function
3D Setup*1
Menu/Settings
3D Display
Explanation
Auto, 3D, 2D
To view 3D images, set this to Auto or 3D.
s p.44
3D Format
Side by Side, Top
and Bottom
Sets the 3D format for the input signal.
3D Depth
-10 to 10
Sets the depth for the 3D image.
Diagonal Screen
Size
60 to 300
Sets the projection size for the 3D image. By
matching this to the actual size, you can achieve
the optimum 3D effect.
3D Brightness
Low, Medium, High Sets the brightness for the 3D image.
Inverse 3D Glasses
Yes, No
Reverses the synchronization timing for the left/
right shutters on the 3D Glasses and the left/right
images. Enable this function if the 3D effect is not
displayed correctly.
3D Viewing Notice
On, Off
Turns the notice that appears when viewing 3D
content on or off.
Aspect*2
Auto*1, Normal, Full, Zoom, Anamorphic
Wide*3, Horiz. Squeeze*3
Selects the aspect mode. s p.33
Tracking*2 *4
Varies depending on the input signal.
Adjusts computer images when vertical stripes
appear in the images.
Sync.*2 *4
0 to 31
Adjusts computer images when flickering, fuzziness, or interference appear in the images.
• Adjusting the Brightness, Contrast, or Sharpness may cause flickering or fuzziness.
• When adjusting Sync. after adjusting the Tracking, you can create a more vivid image.
Position*2 *4
Adjusts the display position up, down, left, and
right when a part of the image is missing so that
the whole image is projected.
Auto Setup*4
On, Off
Sets whether or not to automatically adjust the
image whenever the input signal is changed.
When enabled, the Tracking, Position, and
Sync. are automatically configured.
Overscan*1 *2
Auto, Off, 4%, and 8%
Changes the output image ratio (the range of the
projected image).
• Off, 4%, 8%: Sets the range of the image. When
set to Off, the entire range of the image is projected. Depending on the image signal, you may
notice noise at the top and bottom of the image.
• Auto: Automatically sets to Off or 8% depending on the input signal.
Color Space*1
Auto, BT.709, BT.2020
Sets the conversion system for the color space.
74
Configuration Menu
Function
Dynamic
Range*1
Advanced
Reset
Menu/Settings
Explanation
Dynamic Range
Auto, SDR, HDR10,
HLG
Lets you change the range of dark and bright
areas in images.
Signal Status
Displays the image signal.
HDR10 Setting
1 to 16
Lets you change the PQ curve of the dynamic
range in the HDR PQ method.
HLG Setting
1 to 16
Lets you change the HLG curve of the dynamic
range in the HDR HLG method.
Video Range*1 *2
Auto, Limited
(16-235), Full
(0-255)
When set to Auto, the video level for the DVD
input signal to the HDMI1 or HDMI2 ports is automatically detected and set.
If you experience under or overexposure when
set to Auto, set the video level of the projector
to match that of the DVD/Blu-ray disc player's
video level. Your player may be set to Normal
(Limited) or Expand (Full).
EDID*5
Normal, Expanded
Lets you change the EDID settings.
Normal supports 3840 x 2160 30Hz signals, and
Expanded supports 3840 x 2160 60 Hz signals.
Image Processing
Fine, Fast
Improves the response speed for images projected at high-speed, such as games.
Yes, No
Resets all Signal settings except for Diagonal
Screen Size, 3D Viewing Notice, and Aspect.
*1 Only when an HDMI1, HDMI2, WirelessHD image signal is being input.
*2 Settings are saved for each type of input source or signal.
*3 EH-TW9400W/EH-TW9400 only.
*4 Only when a PC image signal is being input.
*5 Only when an HDMI1 or HDMI2 image signal is being input.
Settings menu
Function
Keystone
Menu/Settings
Keystone
Explanation
-60 to 60
Corrects keystone distortion. s p.31
Covers part of the image with a blank
(black screen). You can set the top,
bottom, left, or right of the image.
Blanking
75
Configuration Menu
Function
HDMI Link
Menu/Settings
Explanation
Device Connections
Displays a list of devices connected
from the HDMI1 or HDMI2 ports, or
from WirelessHD*.
HDMI Link
On, Off
Enables or disables the HDMI Link
function.
Audio Out Device*
AV System,WiHD Transmitter (Optical), WiHD
Transmitter (HDMI)
Selects which device outputs audio.
s p.61
Power On Link
Off, Bidirectional, Device - Sets the link function when the power
> PJ, PJ -> Device
is turned on.
• When linking operations to the connected device and turning on the
projector, select Bidirectional or
Device -> PJ.
• When linking power on for the projector to the connected device, select Bidirectional or PJ -> Device.
WirelessHD*
Power Off Link
On, Off
Sets whether or not to power off connected devices when the projector is
turned off.
Link Buffer
On, Off
If HDMI Link is not working correctly,
you may be able to improve it by
changing the settings.
Connected Device
Displays the MAC address of WirelessHD devices that can be connected.
WirelessHD
On, Off
Enables or disables the WirelessHD
function.
Video Reception
Reset
Indicates the connection status with
the WirelessHD Transmitter. While
connected, Transmitter detected is
displayed.
Yes, No
Resets WirelessHD settings to their
default settings.
Note that even if you reset the projector, the WirelessHD Transmitter
settings are not reset.
76
Configuration Menu
Function
Lock Setting
Menu/Settings
Explanation
Lens Lock
On, Off
When set to On, the focus, zoom, and
lens shift settings are locked at their
current settings.
button when
If you press the
is disLens Lock is set to On,
played on the screen.
Child Lock
On, Off
This locks the
button on the projector's control panel to prevent children from turning on the projector by
accident. You can turn on the power
when locked by holding down the
button for approximately three
seconds. You can still turn off the debutton, or perform
vice using the
operations with the remote control as
usual.
If changed, this setting is enabled after you power off the projector and
the cool-down process is complete.
Note that even if Child Lock is set to
On, the projector still turns on when
the power cord is connected if Direct
Power On is set to On.
Control Panel Lock
Full Lock, Partial Lock, Off Full Lock: Disables all of the projector's buttons.
Partial Lock: Disables all of the projector's buttons except for the
button.
is displayed on the screen if buttons are pressed while the projector
is locked. To unlock, press and hold
the
button on the control panel
for at least 7 seconds.
If changed, this setting is enabled
once you close the Configuration
menu.
User Button
Fine/Fast, 3D Display, Power Consumption, Info,
WiHDVideo Rec...*
77
Select a Configuration menu item to
button on the reassign to the
mote control. By pressing the
button, the assigned menu item selection/adjustment screen is displayed, allowing you to make onetouch settings/adjustments.
Configuration Menu
Function
Memory
Reset
Menu/Settings
Explanation
Load Memory
Memory1 to Memory10
Loads the settings saved in Save
Memory to adjust the image.
Save Memory
Memory1 to Memory10
Saves the settings made in Image to
a memory.
Erase Memory
Memory1 to Memory10
Erases a saved memory.
Rename Memory
Memory1 to Memory10, Changes the saved memory name.
Default, DVD, VCR, SDTV,
HDTV, Cinema, Sports,
Music, Anime, Game, Customized
Load Lens Position
Memory1 to Memory10
Loads the settings created in Save
Lens Position allowing you to adjust
the lens position.
Save Lens Position
Memory1 to Memory10
Registers the adjustment values for
zoom, focus, lens shift, and blanking
that were created using the lens adjustment function as the lens position.
Erase Lens Position
Memory1 to Memory10
Erases the registered lens position.
Rename Lens Position
Memory1 to Memory10
Changes the name registered for the
lens position.
Yes, No
Resets all Settings except for Audio
Out Device, Power On Link, Power
Off Link, Link Buffer, User Button,
and Memory.
* EH-TW9400W/EH-TW8400W only.
Extended menu
Function
Home Screen
Menu/Settings
Explanation
Home Screen
Auto Disp.
On, Off
Selects whether or not to display the
Home screen automatically when the
projector turns on. The Home screen
is not displayed when the selected
source has an image signal when the
projector turns on.
Custom Function 1
Power Consumption, Auto Iris, Key- Select the function assigned to the
stone, Info
Home screen.
Custom Function 2
78
Configuration Menu
Function
Display
Menu/Settings
Explanation
Menu Position
Sets the position where the menu
should be displayed.
Messages
On, Off
Sets whether or not to display the following messages (On or Off).
• Item names for image signals, color
modes, and aspect ratios.
• If the internal temperature is rising
when no image signal is being input
or an unsupported signal is detected.
Display Background
Black, Blue, Logo
Selects the screen status when no image signal is being input.
Startup Screen
On, Off
Sets whether or not to show a startup
screen when projection begins (On or
Off). If changed, this setting is enabled
after you power off the projector and
the cool-down process is complete.
Standby Confirmation
On, Off
Sets whether or not to display a standby confirmation message (On or Off).
s p.27
Panel Alignment
s p.81
Color Uniformi- Color Uniformity
ty
On, Off
Adjustment
Level
Projection
Enables or disables Color Uniformity.
There are eight levels from white,
through gray, and up to black. You
can adjust each level individually.
Start Adjustments
Red, Green, Blue
Starts making Color Uniformity adjustments.
Reset
Yes, No
Resets all adjustments and settings
for Color Uniformity to their default
values.
Front, Front/Ceiling, Rear, Rear/Ceiling
79
Change this setting depending on
how the projector is installed.
Configuration Menu
Function
Operation
Menu/Settings
Explanation
Direct Power
On
On, Off
You can set up the projector so that
projection starts as soon as the power
cord is plugged in without any button
operations.
Note that when this is set to On, projection starts if power is restored after
a blackout or other power outage and
the power cord is still plugged into
the projector.
Sleep Mode
On, Off
If the set time is exceeded and no signal is input, the projector is automatically turned off and enters standby
mode. When in standby mode, press
the
button on the remote control
or the
button on the control panel to start projection.
Sleep Mode
Timer
1 to 30
Sets the interval for Sleep Mode.
Illumination
On, Off
Set this to Off if the light from the indicators on the control panel bother
you when watching a movie in a dark
room.
When set to Off, the WiHD transmitter
indicator also turns off while standing
by.
Trigger Out
Off, Power, Anamorphic Wide*1
On, Off*2
Set the Trigger Out function to communicate the projector's power on
status and so on to external devices.
When set to Off, no voltage is output
from the Trigger Out port.
When set to On or Power, voltage is
output from the Trigger Out port
when the projector is on.
If you change this setting, the new
setting will take effect the next time
you turn the projector on.
For Anamorphic Wide, when the
projector is on and Aspect is set to
Anamorphic Wide or Horiz.
Squeeze, voltage is output from the
Trigger Out port.
If you change this setting, the new
setting will take effect the next time
you turn the projector on.
High Altitude
Mode
Standby Mode
On, Off
Set this to On if you are using the projector above an altitude of 1500 meters.
Communication Off, Communication On
Communication On indicates that
the projector can be monitored over
a network when the projector is in
standby mode.
80
Configuration Menu
Function
Menu/Settings
Explanation
Language
Selects the display language.
Reset
Yes, No
Resets all Extended settings except
for Memory, Projection, High Altitude Mode, Standby Mode, and
Language.
*1 EH-TW9400W/EH-TW9400 only.
*2 EH-TW8400W/EH-TW8400 only.
Panel Alignment menu
Menu/Settings
Panel Alignment
Explanation
Panel Alignment On, Off
Enables or disables Panel Alignment.
Select Color
R, B
Select the color to correct.
Pattern Color
R/G/B, R/G, G/B
Select the pattern used for correction.
Start Adjustments
Starts Panel Alignment. s p.106
Memory
Load Panel
Alignment
Memory1,
Memory2,
Memory3
Loads settings saved using the Save
Panel Alignment function.
Save Panel
Alignment
Memory1,
Memory2,
Memory3
Saves the settings made in Panel
Alignment to a memory.
Erase Panel
Alignment
Memory1,
Memory2,
Memory3
Erases memories registered using
the Panel Alignment function.
Rename Panel
Alignment
Memory1,
Memory2,
Memory3
Renames Panel Alignment memories.
Reset
Yes, No
Resets the correction value.
81
Configuration Menu
Network menu
Function
Menu/Settings
Explanation
Wireless LAN Power
On, Off
Sets whether or not to use a Wireless LAN Power (On
or Off).
Net. Info. - Wireless LAN
Displays the following network settings.
•
•
•
•
•
•
•
•
•
•
•
Net. Info. - Wired LAN
Connection Mode
Wireless LAN system
Antenna Level
Projector Name
SSID
DHCP
IP Address
Subnet Mask
Gateway Address
MAC Address
Region Code
Displays the following network setting status information.
•
•
•
•
•
•
Projector Name
DHCP
IP Address
Subnet Mask
Gateway Address
MAC Address
Display the QR Code
Displays network information for the projector with a
QR code.
Network Configuration
Displays the screen to set the network. s p.83
Notes on operating the Network menu
Basic operations are made in the same way as when using the Configuration menu.
However, be sure to select the Complete menu to save your settings when done.
Yes:
No:
Cancel:
Saves the settings and exits the Network menu.
Exits the Network menu without saving the settings.
Continues displaying the Network menu.
82
Configuration Menu
Soft Keyboard Operations
In the Network menu, the soft keyboard appears when you need to enter numbers and characters. Press the
buttons on the remote control or the
buttons on the control panel to select keys,
and then press the
button to input them. Press Finish to confirm your input, or Cancel to cancel your
input.
CAPS key:
SYM1/2 key:
Switches between uppercase and lowercase letters.
Switches the symbol keys.
Basic menu
Function
Menu/Settings
Explanation
Projector Name
Up to 16 alphanumeric Enter a name to identify the projector over a network.
characters
PJLink Password
Up to 32 alphanumeric Set a password to use when you control the projector using
characters
compatible PJLink software. s p.110
Remote Password
Up to 8 alphanumeric
characters
Set a password to use when you operate the projector from
a smartphone or a tablet.
Display LAN Info.
Text & QR Code, Text
Set the display format for the projector's network information.
Wireless LAN menu
Function
Menu/Settings
Explanation
Connection Mode
Quick, Advanced
Determines how the wireless LAN is connected.
Quick: Using Epson iProjection allows you to connect to
smartphones, tablets, or computers directly using wireless
communication. The projector becomes a simple access
point. (Make sure the number of devices connected to the
projector is six or less.) It may take longer to update the projected image if the number of connected devices exceeds this
number.
Advanced: Lets you connect to multiple smartphones, tablets, or computers over a wireless network access point.
Channel
1ch, 6ch, 11ch
(This can only be set when Connection Mode is set to Quick.)
Select the frequency bandwidth used by the wireless LAN.
SSID
Up to 32 alphanumeric (This can only be set when Connection Mode is set to Adcharacters
vanced.)
Enter an SSID. When an SSID is provided for the wireless LAN
system in which the projector participates, enter the SSID.
83
Configuration Menu
Function
Search Access Point
Menu/Settings
To Search View
Explanation
(This can only be selected when Connection Mode is set to
Advanced.)
Search for available wireless network access points.
indicates currently connected access points.
indicates
the access points where security is set.
If you select an access point which has security, Security menu
appears. s p.84
DHCP
Sets whether or not to use DHCP (On or Off). If this is set to
On, you cannot set any more addresses.
IP Address
Inputs the IP address for the projector.
The following IP addresses cannot be used.
0.0.0.0, 127.x.x.x, 224.0.0.0 to 255.255.255.255 (where x is a
number from 0 to 255)
Subnet Mask
Inputs the subnet mask for the projector.
The following subnet masks cannot be used.
0.0.0.0, 255.255.255.255
Gateway Address
Inputs the gateway IP address of the projector.
The following gateway addresses cannot be used.
0.0.0.0, 127.x.x.x, 224.0.0.0 to 255.255.255.255 (where x is a
number from 0 to 255)
SSID Display
On, Off
Sets whether or not to display the SSID on the LAN Standby
screen and the Home screen (On or Off).
IP Address Display
On, Off
Sets whether or not to display the IP address on the LAN
Standby screen and the Home screen (On or Off).
IP Settings
(This can only be set
when Connection
Mode is set to Advanced.)
Security menu
Function
Menu/Settings
Explanation
Security
No, WPA2-PSK, WPA/
WPA2-PSK
Sets the security.
In Quick, WPA2-PSK is selectable. In Advanced, WPA2PSK/WPA/WPA2-PSK is selectable.
Passphrase
From 8 to 32 singlebyte alphanumeric
characters
Inputs the passphrase.
It is recommended to change the passphrase periodically for
the purpose of security.
Wired LAN menu
Function
Menu/Settings
Explanation
DHCP
On, Off
Set whether or not (On/Off) to use DHCP. If this
is set to On, you cannot set any more addresses.
IP Address
Number from 0 to 255
Enter the IP address assigned to the projector.
You can enter a number from 0 to 255 in each
field of the address. However, the following IP
addresses cannot be used.
0.0.0.0, 127.x.x.x, 224.0.0.0 to 255.255.255.255
(where x is a number from 0 to 255)
84
Configuration Menu
Function
Menu/Settings
Explanation
Subnet Mask
Number from 0 to 255
Enter the projector's subnet mask.
You can enter a number from 0 to 255 in each
field of the address. However, the following subnet masks cannot be used.
0.0.0.0, 255.255.255.255
Gateway Address
0 to 255 characters
Enter the projector's gateway IP address.
You can enter a number from 0 to 255 in each
field of the address. However, the following gateway addresses cannot be used.
0.0.0.0, 127.x.x.x, 224.0.0.0 to 255.255.255.255
(where x is a number from 0 to 255)
IP Address Display On, Off
Set to Off to prevent the IP address from being
displayed on the Net. Info. - Wired LAN screen.
Others menu
Function
Menu/Settings
Explanation
PJLink Notification
On, Off
To use the notification function of PJLink, select
On.
Notified IP Address
Number from 0 to 255
Enter the IP address of a computer to be notified
of the projector’s operating status using the
PJLink notification function.
You can enter numbers from 0 to 255. The following IP addresses cannot be used.
127.x.x.x, 224.0.0.0 to 255.255.255.255 (x is a
number from 0 to 255)
AMX Device Discovery
On, Off
When you want to allow the projector to be detected by AMX Device Discovery, set this to On.
Set this to Off if you are not connected to an environment controlled by a controller from AMX
or AMX Device Discovery.
Control4 SDDP
On, Off
When you want to allow the projector to be detected by Control4 SDDP, set this to On. Set this
to Off if you are not connected to an environment controlled by a controller from Control4 or
Control4 SDDP.
Reset menu
Function
Reset network settings.
Explanation
You can reset all adjustment values for Network to their default settings.
85
Configuration Menu
Info menu
Function
Projector Info
Version
Menu/Settings
Explanation
Lamp Hours
Displays the cumulative lamp operating time.
Source
Displays the current input source.
Input Signal
Displays the input signal setting of the current input source.
Resolution
Displays the resolution.
Scan Mode
Displays the scan mode.
Refresh Rate
Displays the refresh rate.
3D Format
Displays the 3D format of the signal input during 3D projection (Frame Packing, Side by Side, or Top and Bottom).
Sync Info
Displays the image signal information.
This information may be needed if service is required.
Color Depth
Displays the color depth and color difference.
Color Format
Displays information on the color space and dynamic range.
Status
This is information about errors that have occurred on the
projector.
This information may be needed if service is required.
Serial Number
Displays the projector's serial number.
Event ID
The application error log appears. s p.98
Main
Displays the firmware version of the projector.
Video2
Reset menu
Function
Explanation
Reset Lamp Hours
Resets the cumulative lamp hours use time to 0 H. Reset when you replace the
lamp.
Reset Memory
Resets all items for Memory to their default settings.
Reset Lens Position
Resets all settings saved using the Save Lens Position function.
Reset All Config
Resets all items in the Configuration menu to their default settings.
The following adjustment values are not reset to their defaults: Memory, Panel
Alignment, Color Uniformity, Lamp Hours, Language, and Network Settings.
86
Troubleshooting
Problem Solving
Reading the Indicators
You can check the status of the projector from the flashing and lit
, o and m on the control panel.
Refer to the following table to check the projector's status and how to remedy problems shown by the
indicators.
Indicator status during an error/warning
: Lit
Indicators
Status
: Flashing
: Status maintained
: Off
Remedy
Replace Lamp
It is time to replace your lamp. Replace the lamp with a new
lamp as soon as possible. s p.103
The lamp may explode if you continue to use it in this status.
High Temp Warning
You can continue projecting. If the temperature rises too high
again, projection stops automatically.
(blue)/(orange)
• If the projector is installed next to a wall, make sure there is at
(blue)/(orange)
least 20 cm between the wall and the projector's exhaust vent.
• If the air filter is clogged, clean it. s p.100
• Make sure that nothing is blocking the area around the inlet
and that the temperature around the inlet is not too high.
s p.116
87
Troubleshooting
Indicators
Status
Internal Error
(blue)/(orange)
Remedy
The projector has malfunctioned.
Remove the power plug from the electrical outlet, and contact
your local dealer or the nearest Epson repair center. s Epson
Projector Contact List
Fan Error
Sensor Error
(blue)/(orange)
Cinema Filter Error
Auto Iris Error
(blue)/(orange)
Power Err. (Ballast)
(blue)/(orange)
Lamp Error
There is a problem with the lamp, or it failed to turn on.
Lamp Failure
• Disconnect the power cord, and then check if the lamp is
cracked. s p.103
If it is not cracked, reinstall the lamp and turn on the power.
If reinstalling the lamp does not fix the problem, or if the lamp
is cracked, remove the power plug from the electrical outlet,
and contact your local dealer or the nearest Epson repair center.
s Epson Projector Contact List
• Check that the lamp cover has been properly closed.
• If the air filter is clogged, clean it. s p.100
• When using at an altitude of 1500 m or more, set High Altitude
Mode to On. s Extended - Operation - High Altitude
Mode p.78
(blue)/(orange)
High Temp Error
(Overheating)
(blue)/(orange)
The internal temperature is too high.
• The lamp turns off automatically and projection stops. Wait for
•
•
•
•
about five minutes. When the fan has stopped, disconnect the
power cord.
If the projector is installed next to a wall, make sure there is at
least 20 cm between the wall and the projector's exhaust vent.
If the air filter is clogged, clean it. s p.100
Make sure that nothing is blocking the area around the inlet
and that the temperature around the inlet is not too high.
s p.116
If turning the power back on does not clear the problem, stop
using the projector and remove the power plug from the electrical outlet. Contact your local dealer or the nearest Epson repair center. s Epson Projector Contact List
88
Troubleshooting
Indicator status during normal operation
: Lit
Indicators
Status
Standby condition
: Flashing
: Off
Remedy
When you press the
button on the remote control, or the
button on the control panel, projection starts after a short
wait.
Warm-up in progress Warm-up time is about 30 seconds.
The power-off operation is disabled while the projector is warming-up.
(blue)
Cool-down in progress
All operations are disabled while the projector is cooling-down.
The projector enters standby condition when cool-down is complete. If for any reason the power cord is disconnected during
cool-down, wait until the lamp has cooled down sufficiently
(about 10 minutes), reconnect the power cord, and then press
the
button on the remote control, or the
button on the
control panel.
Projection in progress
The projector is operating normally.
(blue)
• Under normal operating conditions, the o and m indicators are off.
• When the Illumination function is set to Off, all indicators are off under normal projection conditions. s
Extended - Operation - Illumination p.78
When the Indicators Provide No Help
Check the problem
Check the following table to see if your problem is mentioned, and go to the appropriate page for information
on handling the problem.
89
Troubleshooting
Problem
Problems relating to images
Page
No images appear.
p.90
Projection does not start, the projection area is completely black, or
the projection area is completely blue.
Moving images being projected from a computer are not projected.
p.91
"Not supported" is displayed
p.91
"No Signal " is displayed
p.91
Images are fuzzy or out of focus.
p.92
Interference or distortion appears in the images.
p.92
The image is truncated (large) or small, or only a part of the image is
projected.
p.92
Image colors are not right.
p.93
The whole image appears purplish or greenish, images are black &
white, or colors appear dull.*
Images appear dark.
p.93
Projection stops automatically.
p.93
Problems when projection The projector does not turn on.
starts
p.94
Problems with the remote The remote control does not respond.
control
p.94
Problems with the control
panel
Cannot make settings on the control panel.
p.94
Problems with 3D
Cannot project correctly in 3D.
p.95
Problems with HDMI
HDMI Link does not function.
p.95
The device name is not displayed under device connections.
p.96
Problems with WirelessHD "Transmitter not found." is displayed
Network problems
p.96
Cannot project WirelessHD images.
p.96
Interference, distortion, or interruption appear in WirelessHD.
p.97
Half of the image on the left or right stops projecting or the image is
doubled up.
p.97
Cannot access the network via wireless LAN.
p.98
The image contains static during network projection.
p.98
* Because color reproduction differs between monitors and computer LCD screens, the image projected by the
projector and the color tones displayed on the monitor may not match, however this is not a fault.
Problems relating to images
No images appear
Check
Remedy
Is the projector turned on?
Press the
button on the remote control or the
on the control panel.
Is the power cord connected?
Connect the power cord.
90
button
Troubleshooting
Check
Remedy
Are the indicators switched off?
Disconnect and then reconnect the projector's power cord.
Check that pressing the power button after connection supplies
the projector with power.
Is an image signal being input?
Check that the connected device is turned on. When Messages is set to On from the Configuration menu, image signal messages are displayed.s Extended - Display - Messages p.78
Are the Configuration menu settings correct? Reset all of the settings. s Reset - Reset All Config p.86
(Only when projecting computer image signals)
If the connection is made while the power is already turned on,
the Fn key (Function key) that changes the computer's image
signal to external output may not work. Turn off the power for
Was the connection made while the power of
the computer and the projector and then turn it back on again.
the projector or the computer was already
turned on?
Moving images are not displayed
Check
Remedy
Depending on the computer's specifications, moving images
may not be displayed when the computer is set to external output and to the LCD monitor output at the same time.
Is the computer's image signal set to external
Change it so that the image signal is set to external output only.
output and to output to the LCD monitor at
For the computer's specifications, see the documentation supthe same time?
plied with the computer.
(Only when projecting computer image signals)
"Not supported" is displayed
Check
Remedy
(Only when projecting computer image signals)
Check the image signal being input in Resolution from the Configuration menu, and check that it corresponds to the projector's
resolution. sInfo - Projector Info p.86
Do the image signal's frequency and resolution correspond to the mode?
s p.112
"No Signal " is displayed
Check
Remedy
Are the cables connected correctly?
Check that all the cables required for projection are securely
connected. s p.19
Is the correct image input port selected?
Change the image with the source buttons on the remote conbutton on the control panel. s p.26
trol, or the
Is the connected device turned on?
Turn on the device.
91
Troubleshooting
Check
Remedy
(Only when projecting computer image signals)
Change it so that the image signal is set to external output, and
not just the computer's LCD monitor. For some models, when
the image signals are output externally, they no longer appear
on the LCD monitor.
For the computer's specifications, see the documentation supplied with the computer.
Are the image signals being output to the
projector?
If the connection is made while the power of the projector or the
computer is already turned on, the Fn key (Function key) that
changes the computer's image signal to external output may not
work. Turn the power for the computer and the projector off and
then back on again.
Images are fuzzy or out of focus
Check
Remedy
Has the focus been adjusted?
Adjust the focus. s p.29
Is the projector at the correct distance?
Check the recommended projection range. s p.16
Has condensation formed on the lens?
If the projector is suddenly taken from a cold environment to a
warm environment, or if sudden ambient temperature changes
occur, condensation may form on the surface of the lens, and this
may cause the images to appear fuzzy. Set the projector up in
the room about one hour before it is used. If the projector is wet
from condensation, turn off the projector, disconnect the power
cord, and leave it for a while.
Interference or distortion appear in images
Check
Remedy
Are the cables connected correctly?
Check that all the cables required for projection are securely
connected. s p.19
Is an extension cable being used?
If an extension cable is used, electrical interference may affect
the signals.
(Only when projecting computer image signals)
The projector uses automatic adjustment functions to project at
the optimum status. However, depending on the signal, some
may not be adjusted correctly even after performing self correcAre the Sync. and Tracking settings adjusted
tions. If this happens, adjust the Tracking and Sync. settings
correctly?
from the Configuration menu. s Signal - Tracking/Sync. p.74
(Only when projecting computer image signals)
Set the computer so that the signals being output are compatible
with the projector. s p.112
Is the correct resolution selected?
Part of the image is truncated (large) or small
Check
Remedy
Is the correct Aspect selected?
Select the aspect mode to match the input signal in Aspect from
the Configuration menu. s Signal - Aspect p.74
Is the image Position adjusted correctly?
Adjust the Position setting from the Configuration menu.
s Signal - Position p.74
92
Troubleshooting
Check
Remedy
(Only when projecting computer image signals)
Set the computer so that the signals being output are compatible
with the projector. s p.112
Is the correct resolution selected?
Image colors are not right
Check
Remedy
Are the cables connected correctly?
Check that all the cables required for projection are securely
connected.s p.19
For the PC port, make sure the connector is the same color as the
cable port. s p.20
Is the contrast adjusted correctly?
Adjust the Contrast setting from the Configuration menu.
s Image - Contrast p.72
Is the color adjusted correctly?
Adjust the Advanced setting from the Configuration menu.
s Image - Advanced p.72
(Only when projecting images from a video
device)
Adjust the Color Saturation and Tint settings from the Configuration menu. sImage - Color Saturation/Tint p.72
Are the color saturation and tint adjusted correctly?
Images appear dark
Check
Remedy
Is the image brightness set correctly?
Adjust the Brightness setting from the Configuration menu.
s Image - Brightness p.72
Is the contrast adjusted correctly?
Adjust the Contrast setting from the Configuration menu.
s Image - Contrast p.72
Is it time to replace the lamp?
When the lamp is nearly ready for replacement, the images become darker and the color quality becomes poorer. When this
happens, replace the lamp with a new lamp. s p.103
Projection stops automatically
Check
Is Sleep Mode enabled?
Remedy
If the set time is exceeded and no signal is input, the lamp is
automatically turned off and the projector enters standby mode.
The projector returns from standby status when you press the
button on the remote control or the
button on the control panel. If you want to disable Sleep Mode, change the setting
to Off.s Extended - Operation - Sleep Mode p.78
93
Troubleshooting
Problems when projection starts
The projector does not turn on
Check
Remedy
Is the power turned on?
Press the
button on the remote control or the
on the control panel.
Is Child Lock set to On?
When Child Lock is set to On from the Configuration menu, hold
button on the control panel for approximately
down the
three seconds, or perform operations from the remote control.s Settings - Lock Setting - Child Lock p.75
Do the indicators turn on and off when the
power cord is touched?
Turn off the projector, and then disconnect and reconnect the
projector's power cord. If the problem continues, stop using the
projector, remove the power plug from the electrical outlet, and
contact your local dealer or the nearest projector information
center. s Epson Projector Contact List
Are the lamp cover and lamps installed correctly?
If the lamp or lamp cover is installed incorrectly, the projector
cannot be turned on. Check how it is installed. s p.103
button
Problems with the remote control
The remote control does not respond
Check
Remedy
Is the remote control light-emitting area
Point the remote control towards the remote receiver. Also,
pointing towards the remote receiver on the check the operating range. s p.24
projector during operation?
Is the remote control too far from the projec- Check the operating range. s p.24
tor?
Is direct sunlight or strong light from fluores- Set the projector up in a location where strong light does not
cent lamps shining onto the remote receiver? shine onto the remote receiver.
Are the batteries dead or have the batteries
been inserted correctly?
Make sure the batteries are inserted correctly or replace the batteries with new ones if necessary. s p.23
Is the remote control pointed at the WireMake sure you point the remote control at the WirelessHD TranslessHD Transmitter when operating the Wire- mitter when using the WirelessHD Transmitter control button on
lessHD Transmitter control button? (EHthe remote control. s p.58
TW9400W/EH-TW8400W only)
Problems with the control panel
Cannot make settings on the control panel
Check
Remedy
Is Control Panel Lock set to Full Lock or Par- When Control Panel Lock is set to Full Lock in the Configuration menu, all button operations on the control panel are disatial Lock?
bled; when Partial Lock is set, only the
button on the control
panel is available. Perform operations from the remote control.
s Settings - Lock Setting - Control Panel Lock p.75
94
Troubleshooting
Problems with 3D
Cannot project correctly in 3D
Check
Remedy
Are the 3D Glasses turned on?
Turn on the 3D Glasses.
Are the 3D Glasses fully charged?
Charge the 3D Glasses.
Is a 3D image being projected?
If the projector is projecting a 2D image, or if an error occurs on
the projector that prevents the 3D image from being projected,
you cannot view 3D images even if you are wearing the 3D
Glasses.
Is the input image in 3D?
Check that the input image is 3D compatible.
Since most TV broadcasts do not contain a 3D format signal, 3D
reception must be set manually.
Is 3D Display set to 2D?
If 3D Display is set to 2D from the Configuration menu, the projector does not automatically change to 3D even when a 3D image is input. Set 3D Display to either 3D or Auto.s Signal - 3D
Setup - 3D Display p.74
Is 3D Format set correctly?
Unless the 3D format of the AV device and 3D Format of the
projector are the same, part of the image may not be displayed.
Check that the projector's 3D Format setting matches the 3D
format setting for the AV device. s Signal - 3D Setup - 3D Format p.74
When changing the 3D Format, set 3D Display to 3D, and then
press the
button.
Are you viewing within the reception range? If the distance between the projector and the 3D Glasses exceed
10 m, the connection may be lost. Move the 3D Glasses closer to
the projector.
Has pairing been performed correctly?
See the user's guide supplied with your 3D Glasses and perform
pairing.
Are there any devices that cause radio wave
interference in the vicinity?
When using other devices at the same time with the frequency
band (2.4 GHz) such as Bluetooth communication devices, wireless LAN (IEEE802.11b/g), or microwave ovens, radio wave interference may occur, the image may be interrupted, or communication may not be possible. Do not use the projector near these
devices.
Problems with HDMI
HDMI Link does not function
Check
Are you using a cable that meets the HDMI
standards?
Remedy
Operations are not possible with cables that do not meet the
HDMI standards.
95
Troubleshooting
Check
Remedy
Does the connected device meet the HDMI
CEC standards?
If the connected device does not meet the HDMI CEC standards,
it cannot be operated even if it is connected to the HDMI port.
See the documentation and so on supplied with the connected
device for more information.
Also, press the
button, and then check if the device is
available under Device Connections. s p.62
Are the cables connected correctly?
Check that all the cables required to use HDMI Link are securely
connected. s p.61
Is the power for the amplifier or DVD recorder Put each device in standby status. See the documentation and
and so on turned on?
so on supplied with the connected device for more information.
If you have connected a speaker and so on, set the connected
equipment to PCM output.
Was a new device connected, or was the con- If the CEC function for a connected device needs to be set again,
nection changed?
for example when a new device is connected or the connection
is changed, you may need to restart the device.
Are many multi-media players connected?
Up to 3 multi-media players that meet the HDMI CEC standards
can be connected at the same time.
The device name is not displayed under Device Connections
Check
Does the connected device meet the HDMI
CEC standards?
Remedy
If the connected device does not meet the HDMI CEC standards,
it is not displayed. See the documentation and so on supplied
with the connected device for more information.
Problems with WirelessHD (EH-TW9400W/EH-TW8400W only)
"Transmitter not found." is displayed
Check
Remedy
Is the power switch on the side of WirelessHD Check the power lamp on the WirelessHD Transmitter. If there is
Transmitter turned on?
no power being supplied, make sure the connector for the AC
adapter is securely connected, and then turn on the power
switch.
It may take a while to receive signal.
Cannot project WirelessHD images
Check
Remedy
Does the cable connecting the supplied Wire- If the cable does not meet the HDMI standards, operations are
lessHD Transmitter meet the HDMI standnot possible.
ards?
Is WirelessHD set to Off?
When WirelessHD is set to Off from the Configuration menu,
projection is not possible for WirelessHD input signals. Set WirelessHD to On and press the
button.s Settings - WirelessHD - WirelessHD p.75
Are signals being received within the WirelessHD transmission range?
Check the range within which the WirelessHD's transceiver can
communicate, and view within that range. s p.57
96
Troubleshooting
Check
Remedy
Is the power switch on the side of the supplied Check the power lamp on the WirelessHD Transmitter. If there is
WirelessHD Transmitter turned on?
no power being supplied, make sure the connector for the AC
adapter is securely connected, and then turn on the power
switch.
Is the WirelessHD indicator for the supplied
WirelessHD Transmitter off?
The WirelessHD cannot communicate with the projector. Check
the range within which the WirelessHD's transceiver can communicate, and setup within that range.
Is the Link indicator for the supplied WirelessHD Transmitter off?
No signal is output from the AV device connected to the WirelessHD Transmitter. Check that the cables from the AV device and
the WirelessHD Transmitter are securely connected.
Are the projector and the WirelessHD Transmitter facing the correct way?
Setup the projector and the WirelessHD Transmitter so that they
are facing each other.
Interference, distortion, or interruption appear in WirelessHD
Check
Are signals being received within the WirelessHD transmission range?
Remedy
Check the range within which the WirelessHD's transceiver can
communicate, and view within that range. s p.57
Are there any obstructions between the Wire- Because WirelessHD communicates using a tight beamed eleclessHD Transmitter and the projector?
tromagnetic wave, if there are any people or objects and so on
obstructing the communication path, this could have an adverse
affect on the image. Make sure that there are no obstacles between the WirelessHD Transmitter and the projector within the
WirelessHD transmission range. s p.57
Is the reception too low?
If the transmissions are not strong enough, communication may
be unstable.
Check Video Reception as you set up the transmitter as it is
sometimes possible to improve the strength of the transmission
by moving the WirelessHD Transmitter or changing its direction.s Settings - WirelessHD - Video Reception p.75
Transmission strength may differ depending on the surroundings, or they may be unstable. While checking Video Reception, set up the transmitter at a location where the displayed
value stabilizes.s Settings - WirelessHD - Video Reception p.75
Half of the image on the left or right stops projecting or the image is doubled up
Check
Is the reception too low?
Remedy
Check Video Reception as you set up the transmitter as it is
sometimes possible to improve the strength of the transmission
by moving the WirelessHD Transmitter or changing its direction.s Settings - WirelessHD - Video Reception p.75
97
Troubleshooting
Network problems
Cannot access the network via wireless LAN
Check
Remedy
Is Wireless LAN Power set to Off?
Set Wireless LAN Power to On in the Configuration menu. If this
is already set to On, set Wireless LAN Power to Off, and then set
it to On again. s Network - Wireless LAN Power p.82
Is the passphrase correct?
Note that the passphrase is case sensitive; upper case and lower
case letters are treated as different characters. If you have forgotten your passphrase, set a new one. s Network - Network
Configuration - Security - Passphrase p.84
Have you checked the Event ID?
Check the Event ID number and perform the following steps.
sInfo - Projector Info - Event ID p.86
s p.98
The settings cannot be modified using the remote controller function for Epson iProjection.
Check
Remedy
Is the connected network device turned on?
When the projector is in the standby mode with Standby
Mode set to Communication On, check to see if the connected
network device is powered on. After powering on the network
device, try starting the projector again. s Extended-Standby
Mode p.78
The image contains static during network projection
Check
Remedy
Are there any obstacles between the access
point and the connected device?
Check for any obstacles between the access point, the mobile
device, the computer, and the projector, and change their positions to improve communication.
Is the distance between the access point and Make sure that the access point, the mobile device, the computthe connected device too far?
er, and the projector are not too far apart. Move them closer together and try to connect again.
Are there any Bluetooth devices or microwave oven in the vicinity?
If the wireless connection is slow or your projected image contains noise, check for interference from other equipment, such
as a Bluetooth device or microwave. Move the interfering device
farther away or expand your wireless bandwidth.
Are too many devices connected?
Reduce the number of connected devices if the connection
speed declines.
About Event ID
Check the event ID and perform the remedy given below. If you cannot resolve the problem, contact your
local dealer or the nearest Epson repair center.
s Epson Projector Contact List
98
Troubleshooting
Event ID
Cause
Remedy
0022
0027
0028
0029
0030
0031
0035
0434
0481
0482
0485
Network communication is unstable.
Check the network communication status, and
reconnect after waiting for a while.
0432
0435
Failed to start the network software.
Restart the projector.
0433
An image that was transferred cannot be reproduced.
Restart the network software.
0484
Communications was cut off from the computer.
04FE
The network software ended unexpectedly.
Check the status of network communications.
Wait for a while and then try connecting again.
0479
04FF
A system error occurred in the projector.
Restart the projector.
0891
The same SSID access point cannot be found.
Set the computer, the access point, and the
projector to the same SSID.
0892
WPA and WPA2 authentication type mismatch. Check the setting of wireless LAN security to
see if it is correct.
0894
Communications was cut off because a connection was made to the wrong access point.
Check with the network administrator and follow their instructions.
0898
Failed to acquire the DHCP.
Check that the DHCP server is operating correctly. Turn off the DHCP setting if you do not
use DHCP.s Network - Network Configuration - Wireless LAN - IP Settings - DHCP p.82
0020
0026
0032
0036
0037
0038
0899
Other connection errors
If restarting the projector or network software
does not solve the problem, contact your local
dealer or the nearest address provided in the
Epson Projector Contact List. s Epson Projector
Contact List
99
Maintenance
Maintenance
Cleaning the Parts
You should clean the projector if it becomes dirty or if the quality of projected images starts to deteriorate.
Warning
Do not use sprays that contain flammable gas to remove dirt and dust from the projector's lens, air filter,
and so on. The projector may catch fire due to the high internal temperature of the lamp. Use a vacuum
or a manual air blower to remove dirt and dust attached to the lens and the air filter.
Cleaning the air filter
Clean the air filter if dust has accumulated on the air filter or when the following message is displayed.
"The projector is overheating. Make sure nothing is blocking the air vent, and clean or replace the air
filter."
Attention
• If dust collects on the air filter, it can cause the internal temperature of the projector to rise, and this can lead
to problems with operation and shorten the optical engine's service life. It is recommended that you clean
the air filter at least once every three months. Clean them more often than this if using the projector in a
particularly dusty environment.
• Do not rinse the air filter in water. Do not use detergents or solvents.
• Lightly brush the air filter to clean it. If it is brushed too strongly, dust will be ground into the air filter and
cannot be removed.
• Do not use an air duster. Combustible material may remain, and dust may enter the precision parts.
Press the
button on the remote
button on the
control or the
control panel to turn off the power,
and then disconnect the power cord.
Remove the air filter cover.
Hook your finger into the tab on the air filter
cover, and remove it from the lens side.
100
Remove the air filter.
Grip the knob in the center of the air filter
and pull it out.
Maintenance
Hold the air filter with the surface
facing down and tap it 4 or 5 times to
remove the dust.
Install the air filter.
Install the air filter cover.
Grip the air filter by the knob in the center
and insert it at an angle.
Turn it over and tap the other side in the
same way.
Secure the tab on the outside first, and then
secure the tab on the lens side.
Attention
If the air filter is hit too hard, it may
become unusable due to deformities
and cracks.
Remove any dust remaining on the air
filter by using a vacuum cleaner from
the front side.
Cleaning the main unit
Before cleaning, make sure you unplug the charging adapter from the outlet.
Clean the projector's surface by wiping it gently with a soft cloth.
If it is particularly dirty, use a piece of well-wrung cloth moistened with water and wipe the surface again with
a dry cloth.
Attention
Do not use detergent for kitchen or volatile substances such as wax, benzine and thinner to clean the
projector's surface. The quality of the outer case may change or the paint may peel off.
101
Maintenance
Cleaning the lens
Before cleaning, make sure you unplug the charging adapter from the outlet.
After manually opening the lens shutter, carefully wipe away any dirt on the lens with a cloth for cleaning
glasses and so on.
After cleaning, close the lens shutter.
Attention
• Do not rub the lens with harsh materials or handle the lens too roughly as it can easily become damaged.
• Do not use an air duster. Combustible material may remain, and dust may enter the precision parts.
Replacement Periods for Consumables
Air filter replacement period
• If the message is displayed even though the air filter has been cleaned s p.100
Lamp replacement period
• The following message is displayed when projection starts:
"It is time to replace your lamp. Please contact your Epson projector reseller or visit www.epson.com to purchase."
• The projected image gets darker or starts to deteriorate.
• The lamp replacement message is set to appear after 3400 H in order to maintain the initial brightness
and quality of the projected images. The message display time changes depending on the usage
situation, such as the color mode setting and so on.
If you continue to use the lamp after the replacement period has passed, the possibility that the lamp
may explode increases. When the lamp replacement message appears, replace the lamp with a new
one as soon as possible, even if it is still working.
• Depending on the characteristics of the lamp and the way it has been used, the lamp may become
darker or stop working before the lamp warning message appears. You should always have a spare
lamp unit ready in case it is needed.
Replacing Consumables
Replacing the air filter
Dispose of used air filters properly in accordance with your local regulations.
• Filter frame: Polypropylene
• Filter: Polypropylene
Press the
button on the remote
button on the
control or the
control panel to turn off the power,
and then disconnect the power cord.
102
Maintenance
Remove the air filter cover.
Hook your finger into the tab on the air filter
cover, and remove it from the lens side.
Remove the old air filter.
Grip the knob in the center of the air filter
and pull it out.
Install the new air filter.
Install the air filter cover.
Grip the air filter by the knob in the center
and insert it at an angle.
Secure the tab on the outside first, and then
secure the tab on the lens side.
Replacing the lamp
Warning
When replacing the lamp because it has stopped illuminating, there is a possibility that the lamp may be
broken. If replacing the lamp of a projector that has been suspended from the ceiling, you should always
assume that the lamp is cracked, and remove the lamp cover with care. When you open the lamp cover,
small shards of glass could fall out. If any shards of glass get into your eyes or mouth, contact a doctor
immediately.
103
Maintenance
Caution
• Do not touch the lamp cover immediately after turning off the projector as it is still hot. Wait until the lamp
has cooled down sufficiently before removing the lamp cover. Otherwise, you could get burnt.
• We recommend the use of genuine EPSON option lamps. The use of non-genuine lamps may affect projection
quality and safety.
Any damage or malfunction caused by the use of non-genuine lamps may not be covered by Epson's warranty.
Press the
button on the remote
button on the
control or the
control panel to turn off the power,
and then disconnect the power cord.
Loosen the lamp cover fixing screw.
Remove the old lamp.
Install the new lamp.
Tighten the two lamp fixing screws.
Raise the handle on the lamp, and then pull
it straight up.
Insert the lamp in the correct direction, and
then lower the handle.
Remove the lamp cover.
Slide the lamp cover straight forward and
remove it.
Loosen the two lamp fixing screws.
104
Maintenance
Replace the lamp cover.
Slide the cover back into place.
Tighten the lamp cover fixing screw.
Warning
Do not disassemble or remodel the lamp. If a modified or disassembled lamp is installed in the projector
and used, it could cause a fire, electric shock, or an accident.
Caution
• Make sure you install the lamp and lamp cover securely. If they are not installed correctly, the power does
not turn on.
• The lamp contains mercury (Hg). Dispose of used lamps in accordance with your local laws and regulations
on disposing of fluorescent tubing.
Resetting lamp hours
After replacing the lamp, make sure you reset the lamp hours.
The projector records how long the lamp is turned on and a message and indicator notify you when it is time
to replace the lamp.
Turn on the power.
Press the
Select Reset - Reset Lamp Hours.
button.
Use the
buttons to select Yes,
button to
and then press the
execute.
The lamp hours are reset.
The Configuration menu is displayed.
A reset confirmation message is displayed.
105
Maintenance
Panel Alignment
Adjusts the pixel color shift of the LCD display. You can adjust the pixels horizontally and vertically by 0.125
pixel within a range of ±3 pixel.
• Image quality may decline after performing LCD alignment.
• Images for pixels that extend beyond the edge of the projected screen are not displayed.
Press the
button while
projecting, and then select Display
from Extended.
Select Panel Alignment, and then
button.
press the
Select the color you want to adjust.
(1)
Select Select Color, and then press the
button.
(2)
Select R (red) or B (blue), and then
press the
button.
(3)
Press the
button to return to the
previous screen.
Select the grid color displayed when
making adjustments from Pattern
Color.
(1)
Select Pattern Color, and then press
button.
the
(2)
Select a combination of R (red), G
(green), and B (blue) for the grid color.
R/G/B: Displays a combination all
three colors; red, green and blue. The
actual color of the grid is white.
Enable Panel Alignment.
R/G: This is available when R is selected
from Select Color. Displays a combination of two colors; red and green.
The actual color of the grid is yellow.
(3)
(1)
Select Panel Alignment, and then
button.
press the
(2)
Select On, and then press the
button.
button to return to the
Press the
previous screen.
(3)
106
G/B: This is available when B is selected
from Select Color. Displays a combination of two colors; green and blue.
The actual color of the grid is cyan.
Press the
button to return to the
previous screen.
Maintenance
Select Start Adjustments, and then
press the
button.
First, select Shift the whole panel and
adjust the entire LCD display. When a
confirmation message is displayed, press
the
button to .start the adjustment.
The image may become distorted
while adjusting. The image is
restored once adjustments are
complete.
Use the
buttons to
button.
adjust and then press the
To make more detailed adjustments,
select the Adjust the four corners
and then press the
button to
confirm.
Use the
, , and
buttons to make adjustments, and
button to move to
then press the
the next adjustment point.
When you have adjusted all four
corners, select Exit, and then press the
button.
If you feel you still need to make
adjustments after correcting all four points,
select Select intersection and adjust and
then continue making adjustments.
107
Maintenance
Color Uniformity
If colors in the projected image are uneven, you can adjust the color tone of the whole image in Color
Uniformity.
The color tone may not be uniform even after performing color uniformity.
Press the
button while
projecting, and then select Display
from Extended.
Select Color Uniformity, and then
button.
press the
The following screen is displayed.
Adjustment Level: There are eight levels
from white, through gray, and up to black.
You can adjust each level individually.
Start Adjustments: Starts making color
uniformity adjustments.
Reset: Resets all adjustments and settings
for Color Uniformity to their default
values.
The image may become distorted
while adjusting Color
Uniformity. The image is restored
once adjustments are complete.
Select Color Uniformity, and then
button.
press the
Set this to On, and then press the
button.
Use the
buttons to set the
adjustment level.
Press the
button to return to the
previous screen.
Select Start Adjustments, and then
button.
press the
Select the area you want to adjust, and
then press the
button.
Adjust the outer areas first, and then adjust
the whole screen.
Color Uniformity: Turns color uniformity
on or off.
Select Adjustment Level, and then
button.
press the
108
Maintenance
Use the
buttons to
select the color you want to adjust,
buttons to
and then use the
adjust.
Press the
button to weaken the color
button to strengthen
tone. Press the
the color tone.
109
Return to step 5 and adjust each level.
To complete the adjustment, press the
button.

---

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