Users Guide
Contents
1Copyright and Legal Information 1
2Your phone 3
3Getting started 6
4Making a call 10
5Answering a call 12
6Calls list and contact list 13
7Menu navigation 16
8Messages 17
9Internet menu 25
10 Sounds 29
11 Extras 32
12 Settings 37
13 Services 40
14 Troubleshooting 42
15 Safety Information 46
16 Regulatory Compliance and SAR Statements 50
17 End User License Agreement 56
18 Warranty Statement 59
1
1
Copyright and Legal Information
1 Copyright and Legal Information
The wireless phone described in this manual is
approved for use in GSM 850 and 1900 networks.
Copyright Information
Part number: 8E30-1F261-50000, Edition 1.
Copyright Sendo 2004. All rights reserved.
Printed in the Netherlands.
SENDO is a registered trademark, or trademark, of
Sendo International Ltd. and/or its affiliates.
Reproduction, transfer, distribution or storage of
part or all of the contents in this document in any
form without the prior written permission of Sendo is
prohibited.
T9 Text Input is a registered trademark of Tegic
Communications. All rights reserved. T9 Text input
is licensed under one or more of the following U.S.
Patents: 5,818,437, 5,953,541, 5,945,928,
6,011,554 and additional patents are pending
worldwide.
DISCLAIMER
The information contained in this user guide is
written for the Sendo phone model 331. Sendo
reserves the right to make changes and
improvements to the products and any of the
features of the products described in this document
without prior notice
THE CONTENTS OF THIS DOCUMENT ARE
PROVIDED "AS IS". EXCEPT AS REQUIRED BY
APPLICABLE LAW, NO WARRANTIES OF ANY
KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE
MADE IN RELATION TO THE ACCURACY,
RELIABILITY OR CONTENTS OF THIS
DOCUMENT. SENDO RESERVES THE RIGHT TO
REVISE THIS DOCUMENT OR WITHDRAW IT AT
ANY TIME WITHOUT PRIOR NOTICE. UNDER NO
CIRCUMSTANCES SHALL SENDO BE
RESPONSIBLE FOR ANY LOSS OF DATA OR
INCOME OR ANY SPECIAL, INCIDENTAL,
CONSEQUENTIAL OR INDIRECT DAMAGES
HOWSOEVER CAUSED.
Export Information
This phone may be subject to export regulation of
the United Kingdom and other countries. Diversion
contrary to law is prohibited. You must comply with
all applicable export laws, restrictions and
regulations of the United Kingdom or foreign
agencies or authorities, and shall not export, or
transfer for the purpose of re-export, the phone or
any part of the phone in violation of any applicable
restrictions, laws or regulations, or without all
necessary approvals.
For Your Safety
You should observe and follow the guidelines given
in this manual for the safe and efficient use of your
phone. Failure to comply with these guidelines and
requirements may void your warranty and may
invalidate any approvals given to the phone. Please
see the Important Safety section of this manual
before you use the phone.
2
1
Copyright and Legal Information
Approved Accessories Warning
Use only batteries, chargers and accessories
approved by Sendo for use with this phone model.
The use of any other types may invalidate any
warranty applying to the phone, and may be
dangerous. For availability of approved
accessories, please check with your dealer or visit
www.sendo.com.
When you disconnect the power cord of any
accessory, grasp and pull the plug, not the cord.
Network Services
A number of features included in this guide are
called network services. They are services
provided by wireless service providers. Before you
can take advantage of any of these network
services, you must subscribe to these service(s)
from your home wireless service provider and
obtain instructions for their use. Some of these
network services may not be available when
roaming on a network other than your home
network.
FCC/Industry Canada Notice
This phone may cause TV or radio interference (for
example, when using the phone in close proximity
to receiving equipment). The FCC or Industry
Canada can require you to stop using the phone if
such interference cannot be eliminated.
This device complies with part 15 of the FCC rules.
Operation is subject to the condition that this device
does not cause harmful interference.
3
2
Your phone
2 Your phone
Layout
!Wrist/neck strap loop – Used to attach a
wrist strap or neck strap.
"Earpiece
#Display – Graphical indicators, menu
options and other information are shown
here.
$Up and down keys – Used to scroll through
menus and options.
%Left soft key – This key performs the function
immediately above it on the display
&Right soft key (and Power key) – A long
press of this key will switch the phone on
and off. A short press of this key performs
the function immediately above it on the
display.
'Quick access key – The function of this key
will vary depending on the model of your
phone. It provides quick access to a certain
function such as messaging.
(Clear key – This erases text or takes you
back to your previous step, depending on
the context. A long press of this key takes
you back to the main screen.
)Charger/accessories connector - Insert the
charger connector here. This connector is
also used to connect appropriate
accessories such as a hands-free kit.
4
2
Your phone
Menus
Send
Read
Chat
Delete all
Voice mail
Broadcast
Settings
Languages
Time/Date
Alarm
Screensaver
Call handling
Security
Display
Games
Pictures
Animations
Menus
Messages
Settings
Services
Extras
SIM Toolkit
1
2
3
4
5
6
1
2
3
4
5
6
Commands
Network sel.
Send number
Cost/timers
Divert
Call waiting
Available menu items and features will vary by model of phone and network operator.
Please review your phone’s menu to determine the menu items and features available on your phone.
Sounds Ringer
More Ringtones
Melodies
Volume
Key tones
On/Off melody
Vibrator
Events
1
2
3
4
5
6
7
1
1
2
3
4
5
6
7
7
8
2
3
Home
Bookmarks
Settings
Options
1
2
3
4
Internet
5
2
Your phone
Symbol description
Main screen
Battery level - low
***
Battery level - high
Battery charging
Signal strength - weak
Signal strength - strong
GPRS service available
GPRS service not available
New text message
All incoming calls are diverted
Keypad locked
New voice mail message (this icon
is network dependent)
Silent mode active
Alarm clock set
In calls list
Shows that a call was incoming
Shows that a call was outgoing
Shows that a call was missed
In messages list
Indicates the messages which
have not yet been read
Indicates the messages which
have been read
Lists
In lists, shows the option that is
currently activated
Internet
G GPRS WAP session C GSM WAP session
6
3
Getting started
3 Getting started
To use your phone, you must first insert the
SIM card supplied by your service provider,
and then charge the battery.
ζNote: You cannot insert or remove the
SIM unless you remove the battery. If
you need to remove the battery, press
down on the tab at the center of the
bottom edge of the battery and lift out.
ζNote: Always turn your phone off before
you insert or remove the battery.
Removing the back cover
Press down on the area on the top of the
back cover, slide the cover down and lift off.
Inserting the SIM card
Slide the SIM into place, starting with the
shorter edge first, making sure that the gold-
colored contacts of the card are touching
the contacts of the phone.
ζWarning: Keep all SIM cards out of small
children’s reach. The SIM card is easily
damaged by scratches or bending, so
be cautious when inserting and
removing the card.
7
3
Getting started
Inserting the battery
Insert the battery into the phone, starting
with the top edge first. Align the tabs on the
edge of the battery with the tabs on the back
of the phone. Make sure the gold- colored
contacts of the battery are touching the
contacts on the phone. Push down into
place.
If you need to remove the battery, press
down on the tab at the center of the bottom
edge of the battery and lift out.
ζNote: Always turn your phone off before
you insert or remove the battery.
Replacing the back cover
Place the cover onto the back of the phone
and slide the cover into place making sure
the tab at the top of the cover clicks into
place.
Charging the battery
You must charge the battery for at least 12
hours before using the phone for the first
time. After this, the battery will normally take
several hours to charge.
Insert the connector on the charger lead into
the connector on the bottom of the phone.
Plug the charger into a wall socket. When
charging commences, the battery icon will
change into a charger cable icon. When the
battery is fully charged, the battery icon will
reappear and you can disconnect the
charger.
Once you connect the charger, you can
switch your phone on. If the battery is
completely empty, it may take a few minutes
8
3
Getting started
before you can make or receive a call once
you plug the phone into a charger.
ζNote: When the battery is completely
discharged it may take some time for the
battery charging icon to appear after
you have connected the charger.
Charging and Discharging
Please observe the following notes and
precautions regarding the use of batteries
and related equipment.
Note
If you remove your battery you will find the phone’s
label on the back portion of the phone. This label
includes information about the phone, such as the
model number.
Do not remove the phone’s label. In the unlikely
event that you ever need to make a warranty claim
or seek assistance with respect to use of your
phone, you may be asked for this information.
Note that a new battery's full performance is
achieved only after two or three complete charge
and discharge cycles. The operation times provided
are reasonable estimates and may be affected by
network conditions, charging and phone usage.
The battery can be charged and discharged
hundreds of times, but it will eventually wear out.
When the operating time (talk time and standby
time) is noticeably shorter than normal, it is time to
buy a new battery.
Use only batteries approved by Sendo and
recharge your battery only with the chargers
approved by Sendo. When a charger is not in use,
disconnect it from the power source. Do not leave
the battery connected after the battery indicator
shows that the battery is full, or for longer than a
single day, since overcharging may shorten its life.
If left unused a fully charged battery will discharge
itself over time.
For longer operation times, discharge the battery
from time to time by leaving your phone switched on
until it turns itself off and the battery is fully
discharged.
Do not attempt to discharge the battery by any other
means.
Use the battery only for its intended purpose.
Never use any charger or battery that is damaged or
worn out.
Warning: Do not short circuit the battery. All
batteries can cause property damage, injury or
burns if a conductive material such as jewelry or
keys comes into contact with the exposed terminals.
The material may complete an electrical circuit and
become quite hot. Exercise care in handling your
phone battery. For example, avoid carrying your
phone battery loose in a pocket or purse. This
product is designed for use with Sendo-approved
batteries only. Use of unapproved batteries may be
dangerous and may cause damage to the battery or
the phone and may void your warranty.
Note
9
3
Getting started
Powering up/down
To switch the phone on, press δ.
If the phone asks for a PIN code, enter the
code that is supplied with the SIM card. The
code will be displayed as asterisks. When
complete, press γ, OK.
Wait a few seconds while the phone
searches for the network. Once the network
has been found, the main screen appears
and your phone is ready to be used. The
main screen shows the network name and
two icons giving the signal strength (top
right) and battery level (top left).
To switch the phone off, press and hold δ.
Screensaver
A screensaver is a picture that is displayed
when the phone has been idle for a certain
amount of time. It is possible to turn this on
or off, select the delay before it becomes
active and change the picture. To modify
the screensaver settings, press γ, Menu,
select the Settings menu and then select the
Screensaver option.
ζNote: When the screensaver is
displayed, press χ to return to normal
display and use the phone.
Power save
To get better battery performance, your
phone will automatically switch to power
save mode after approximately 2 minutes of
inactivity. In this mode, the screen’s
backlight is switched off and a clock is
displayed showing the current time.
ζNote: When the power save mode is
active, press χ to return to normal
display and use the phone.
Leaving the battery in hot or cold places, such as in
a closed car in summer or winter conditions, may
reduce the capacity and lifetime of the battery.
Always try to keep the battery between 15°C and
25°C (59°F and 77°F). A phone with a battery that
has been exposed to temperature extremes may
temporarily not work, even when the battery is fully
charged.
Dispose of the battery properly. Comply with all
local laws or regulations in disposing of your battery.
Do not dispose of batteries in a fire.
Note
10
4
Making a call
4 Making a call
Dialing a number
1Key in the area code and number that
you want to call, then press γ, Call to
dial.
To delete the entire number and return to
the main screen, press and hold χ.
2To end the call, press δ, End.
Making an international call
1Press and hold 0 until the plus sign "+"
is displayed. This replaces the
international access code.
2Enter the country code, area code, and
phone number.
3Press γ, Call to dial.
Making an emergency call
1Key in the emergency number for your
present location (e.g. 999, 911, 112 or
other official emergency number).
Emergency numbers vary by location.
2Press γ, Call to dial.
ζWarning: The phone must be switched
on, properly charged and used in a
service area with adequate signal
strength to make an emergency call.
Emergency calls also may not be
possible when certain network services
or phone features are in use. Do not rely
on your wireless phone as your only
method of emergency communications.
Making calls from the contact list
1Press ; from the main screen, you
can also press δ, Contacts then select
the Search option.
2Type in the first letters of the name or
scroll (using : and ;) and find
the one that you want.
3Press γ, Call to dial.
Speed dialing
This feature allows you to dial a number
simply by pressing and holding the
assigned key from the main screen.
Adding a speed dial number to a contact list
entry:
1Press δ, Contacts from the main screen
and then select the Search option.
2Type in the first letters of the name or
scroll and find the one that you want.
3Press and hold one of the keys 2 to
9 until the key number appears on the
left of the screen, beside the name. This
indicates that the speed dial is
successfully assigned.
ζNote: 1 is normally reserved for
voicemail.
Making calls using speed dial
1Press and hold the number key assigned
to the contact you want to call.
11
4
Making a call
Removing a speed dial number from a
contact list entry:
1Scroll to the name in the contact list.
2Press and hold the number key already
assigned to the name, until the key
number is removed from the left of the
screen, beside the name.
Making a call from the calls list
The phone stores a list of your recent
incoming, outgoing and missed calls.
To dial a number from the calls list:
Press : to access the list from the main
screen. Scroll and find the entry that you
want and press γ, Call to dial.
Adjusting the volume
The earpiece volume can be adjusted
during a conversation. Press : to make
the speech louder and ; to make it
quieter.
12
5
Answering a call
5 Answering a call
To answer a call:
Press γ, Accept to accept a call.
Press δ, Reject to reject a call.
ζNote: If you can’t answer a call, but you
don’t want to reject it, press ; to
silence the ringtone.
Call waiting
This feature means you are informed of a
second incoming call by an audible melody
in the earpiece.
ζNote: Please refer to the Services
chapter of this guide for more
information on how to activate call
waiting.
Press δ, Reject to reject the second call.
Press γ, Accept to put the current call on
hold and activate the second call.
To end the active call and return to the held
call, press δ, End.
To switch between calls, press γ, Options
and then select the Swap option.
ζNote: Your network may not support call
waiting or may require you to subscribe
to this feature. If you do not have call
waiting or are roaming on another
network, accepting a second call will
end the first call (or you simply may not
be able to accept another call). You will
not be able to switch calls.
In-call options
When you are in a call, you can press γ,
Options. These could be:
Contacts
Gives you access to the contact list.
Hold/Unhold
Puts the active call on hold/reactivates the
held call.
Mute/Unmute
Switches the microphone off/on.
Send message
Allows you to send a text message.
SIMToolkit
Gives you access to the SIM Toolkit.
Swap
Swaps between the current call and the
call on hold.
End all
Ends all calls.
13
6
Calls list and contact list
6 Calls list and contact list
Using the calls list
The phone stores a list of your recent
incoming, outgoing and missed calls.
The list stores up to 30 entries.
An icon on the left of the screen indicates the
type of call:
νIncoming call
ξMissed call
οOutgoing call
Making a call from the calls list
Press : to access the list. Scroll and
find the entry that you want and press γ,
Call to dial.
Calls list options
When you have selected an entry in the calls
list, you can open a list of options by
pressing δ, Options:
Save no.
Save the number to your contact list.
Chat
Initiate a chat with this entry.
Send message
Send a text message directly to this entry.
Details
View the details for this entry.
Delete
Delete this entry.
Delete all
Delete all entries in the calls list.
Using the contact list
You can store up to 500 names and numbers
in the contact list on your phone.
ζNote: You can choose to store contacts
on your SIM, but the number of contacts
you can store will vary. Check with your
service provider.
You can quickly access your contact list
entries by pressing, ; from the main
screen.
Storing a name and number
To add a contact:
1Press δ, Contacts from the main screen.
2Use the up and down keys : and
; to scroll to the Add new option,
then press γ, Select.
3Enter the area code and phone number,
then press γ, OK.
4Enter the name you wish to store in the
contact list, then press γ, OK. Use the
keypad as explained in the Messages
section to enter the characters and to
switch between lower case, upper case,
and numeric modes.
5Enter the chat name that you wish to
assign to the contact.
To add a contact from the main screen:
1From the main screen, enter the area
code and phone number you wish to
store.
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6
Calls list and contact list
2Press δ, Options and select Save.
3Enter the name you wish to store in the
contact list, then press γ, OK. Use the
keypad as explained in the Messages
section to enter the characters and to
switch between lower case, upper case,
and numeric modes.
4Enter the chat name that you wish to
assign to the contact.
To add a speed dial number:
1Press δ, Contacts from the main screen
and then select the Search option.
2Type in the first letters of the name or
scroll and find the one that you want.
3Press and hold one of the keys 2 to
9 until the key number appears on the
left of the screen, beside the name. This
indicates that the speed dial is
successfully assigned.
ζNote: 1 is normally reserved for
voicemail.
To remove a speed dial number:
1Scroll to the name in the contact list.
2Press and hold the number key already
assigned to the name, until the key
number is removed from the left of the
screen, beside the name.
Finding a contact
1Press δ, Contacts from the main screen.
2Select Search and then press Select.
3Use the : and ; keys to find the
contact you want.
You can Call the contact directly from here
or view the contact list options.
ζNote: You can check your phone
number by selecting My number from
the main menu.
Copy contacts
This option in the Contacts menu is used
to copy all the contacts that are stored on
your SIM onto your phone.
ζNote: This option is only available when
the default is set to phone.
Default
This option in the Contacts menu is used
to specify whether to use the names and
numbers on your phone as your default
contact list, or the names and numbers on
your SIM. Remember that you can store
up to 500 contacts on your phone!
15
6
Calls list and contact list
Service numbers
Your service provider may have pre-
programmed some useful numbers into
your SIM card. These numbers normally
give access to special services. For more
information contact your service provider.
1Press δ, Contacts to display the contact
list menu, scroll using : ;.
2Scroll to the Service no. option, then
press γ, Select.
ζNote: This option is only displayed if
your service provider supports service
numbers.
Contact list options
When you have selected a name in the
contact list, you can open a list of options by
pressing δ, Options:
Send message
Send a text message directly to this
contact.
Chat
Initiate a chat with this contact.
Change
Change the details for this contact.
Details
View the details for this contact.
Copy to SIM/Copy to phone
Copy your contact details from your SIM to
your phone or from your phone to your
SIM. This menu option depends on the
default contact list you have selected on
the main menu.
Chat Details
View chat details for this contact.
Delete
Delete this contact.
16
7
Menu navigation
7 Menu navigation
To enter the main menu, press γ, Menu
from the main screen.
Scrolling
You can scroll through the menu using the
Up and Down keys : and ;. When
you find the menu that you are looking for,
press γ, Select to go in. Press δ, Back or
χ to return to the previous level.
SIM Toolkit
Your service provider may offer some
special services or applications. The name
of the menu may change to indicate the type
of service, for example “Information”.
For more details, please contact your
service provider.
Shortcuts
+Press : from the main screen to
access the calls list. From here you can
call, save, chat and send messages to
any of the entries.
+Press ; from the main screen to
access your contacts list. From here you
can call, save, chat and send messages
to any of the entries.
+To lock/unlock the keypad, press γ,
then * from the main screen. The
locked symbol, is displayed on the
main screen when the phone is locked.
+To enter/exit silent mode press γ then
# from the main screen. The silent
symbol, is displayed on the main
screen when the phone is in silent mode.
ζNote: If the vibrate function is set to on,
the phone will still vibrate whilst in silent
mode.
ζNote: If the phone is switched off whilst
in silent mode, the phone will return to
the previous volume setting once
switched on again. This is provided as a
safety feature to help ensure no calls are
missed.
+To enter a pause while dialing, press and
hold # until the letter p appears. This
will insert a pause of 3 seconds.
+If the phone language is changed by
mistake, press and hold * to display
the language list. Scroll to the language
you want (using the : and ;
keys) and press γ.
17
8
Messages
8 Messages
ζNote: The contents of this menu may
vary by network operator. Please review
your phone’s menu to determine the
menu items and features available on
your phone.
Text messages
You can send and receive text messages of
up to 160 characters to any compatible
phone.
If a text message you send or receive is any
longer, it is automatically broken down into
several small messages, which are joined
together as one message when all of the
small messages have been received.
ζNote: When you send a long text
message, if the phone receiving the
messages does not support this feature,
then the messages are received
separately and may not be in the correct
order.
Reading a text message
When you receive a text message, the
envelope icon is displayed at the top of
the main screen.
1Press γ, Read to display the new
message directly from the main screen.
To read old messages select Read from
the Messages menu.
2Select the message using the : and
; keys and then press Select
.
3The message is displayed including any
ringtones, pictures, logos, icons,
animations or sounds. Use the up and
down keys : and ; to scroll
through the message.
ζNote: Messages containing ringtones,
pictures, logos, icons, animations and
sounds are often referred to as EMS
(Enhanced Messaging Service)
messages or Smart messages. Your
Sendo S331 phone can receive SMS,
EMS and Smart Messaging messages.
See the Compatible formats section at
the end of this chapter for details of
compatible formats.
4Press γ Options to access the following
message options:
Delete
Removes the message.
ζNote: You can delete all the messages
you have read by selecting Delete all
read from the main Messages menu.
Chat
Initiates a chat session.
Reply
Sends a text message to the sender.
Call
Calls the sender (or, if there is a number in
quotes in the message, this number is
called instead).
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8
Messages
Save no.
Adds the sender’s phone number to your
contact list.
Go to
Opens the WAP browser and goes to the
WAP address in the message.
ζNote: This option is only displayed if a
WAP address is included in the
message. Also, you need to scroll to the
address to highlight it before pressing
γ Options.
Add to bookmark.
Adds the WAP address in the message to
your WAP bookmarks, for use later.
ζNote: This option is only displayed if a
WAP address is included in the
message. Also, you need to scroll to the
address to highlight it before pressing
γ Options.
Save picture
Saves a picture which appears in the
incoming message to your phone. The
picture is stored under Pictures in the
Extras menu.
ζNote: This option is only displayed if a
picture is included in the message and
you are allowed to save it.
Save ringtone
Saves a ringtone which has been sent with
the incoming message to your phone.
ζNote: This option is only displayed if a
ringtone is included in the message.
Time/date
Displays the date and time of the
message.
Forward
Sends the message to someone else.
Sending a text message
To send a text message:
1Enter the Messages menu and select the
Send option.
2Select the New option to enter a new
message or select the Saved option to
choose from a list of messages that you
can add to.
3When you have entered the text, press
γ, Send. See the Entering text section in
this chapter for details of entering text,
numbers and symbols.
ζNote: You can save messages you send
to others in your Inbox (if you have
sufficient memory remaining), but you
must select Save before you send the
message.
19
8
Messages
4Enter the destination phone number, or
press δ, Contacts and select a name
from your contact list.
5Press γ, Send to send the message.
ζNote: If you reply to a message, you do
not have to re-enter the number. This is
done automatically.
Sending ringtones, pictures and more
You can send ringtones, pictures,
animations, sounds, and contacts in your
messages to compatible phones.
ζNote: Messages containing ringtones,
pictures, animations and sounds are
often referred to as EMS (Enhanced
Messaging Service) messages or Smart
messages. Your Sendo S331 phone can
send SMS (text only) and EMS
messages. See the Compatible formats
section at the end of this chapter for
details of compatible formats.
From the message screen, select Options
δ and select the relevant option:
Add picture
Use the : and ; keys to select
the picture to insert into the message from
the list. The picture is displayed, now
press Add. The picture is added to your
message.
Add animation
Select the animation to insert into the
message from the list. Press Add.
Add contact
Select the contact details to insert into the
message from the list. Press Select. Note
that the contact information is added as
text (name and number) to your message.
Add ringtone
Select the ringtone to insert into the
message from the list. Press Add.
Add sounds
Select the sound to insert into the
message from the list. Press Add.
ζNote: You may be prevented from
sending items that are copy protected.
Chat
Sendo chat allows you to send messages to
another user, with a compatible GSM
phone, and view both sent and received
SMS messages for chat participants on a
convenient Chat screen.
Starting a chat session
Enter the Messages menu and select Chat.
Enter your chat name on the My chat name
screen (this screen will not appear if you
have already created a chat name).
Now enter the number of the person you
want to chat to, or alternatively you can
press δ, Contacts to go into the contact list.
20
8
Messages
Enter his/her chat name on the Enter chat
name screen (this screen will not appear if
you have already created a chat name for
this person).
Editing a chat name
You can edit a chat name for a contact by
selecting the desired name in the contact
list and pressing δ, Options. Select the
Change option and edit the chat name.
You can edit your chat name by selecting
My number from the Contacts menu. Select
the Consult option and then press δ,
Options. Select the change option and edit
the chat name.
Sending a chat message
To send a chat message enter the text in the
chat editor field and then press γ, Send.
The sent text will then appear in the chat
history field and is sent to the other chat
participant as a standard SMS message.
Chat options
Press δ, Options from the Chat screen to
view the following chat options:
Swap
Changes the active area between the text
entry field and the chat history field.
Font size
Select between normal and small font on
the Chat screen.
Exit
Exit the chat session.
Entering text, numbers and symbols
You can enter text, numbers and symbols in
a number of ways. The current input mode is
indicated at the bottom of the screen by one
of these icons:
αMultitap text input - lower case
βMultitap text input - upper case
θNumeric mode
ηT9 predictive text input (lower case)
ιT9 predictive text input (upper case)
You can switch between Multitap, numeric
and predictive text modes by repeatedly
pressing *.
ζNote: When you select a field that
requires text or numeric entry, the phone
automatically changes to the
appropriate input mode.
21
8
Messages
The table below lists the characters
associated with each key on the numeric
keypad:
ζFor all input modes, a long press on #
displays a table showing all the symbols
available. See the Entering symbols
section later in this chapter for details.
Multitap standard text input
When you are in Multitap mode (sometimes
called multipress mode), you enter a letter
by pressing the number key on which the
letter is printed. Press the key repeatedly
until the required character is displayed. If
you pass the character you want, keep
pressing the key to scroll through all the
characters again.
For example, to enter the letter “r” press 7
three times.
If a word you are entering contains two
consecutive letters which are located on the
same key, enter the first one and then wait
for the cursor to reappear before entering
the second.
Also, you will notice that some intelligent
features are built in. For example, when
entering the first word in a sentence, the text
input mode changes automatically from
upper case to lower case after the first letter.
Some punctuation marks (including full
stops, hyphens and apostrophes) are
available on 1. Alternatively, press and
hold # to pick a symbol to insert from the
character table (see the Entering symbols
section below).
When you have finished entering a word,
press # to enter a space and move on to
the next word.
For example, to enter the name "Ross" when
you are in lower case mode:
1Press * to enter upper case mode,
2Press 7 three times, to display "R", you
will then return to lower case mode.
3Press 6 three times, to display "o".
4Press 7 four times, to display "s". Now
pause slightly until the cursor reappears.
5Then press 7 four times, to display "s".
Key List of characters available
1 1 . , @ ‘ ? ! " : ; ¿ ¡
2 a b c 2 à ä å æ ç
3 d e f 3 é è
4g h i 4 ì
5j k l 5
6 m n o 6 ñ ò ö ø
7 p q r s 7 ß
8 t u v 8 ü ù
9 w x y z 9
0 0 (numeric mode only)
# Space (short press)
22
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Messages
Predictive text input
To save time when you are writing a text
message, your phone has a built-in
dictionary feature which uses the letters that
you are typing to complete the word.
This input method allows you to simply
press each key once. For example, to write
the name "Ross", press 7, then 6, then
7, then 7 just once each.
The word may change as you type, but don’t
worry about what is on the screen until you
have finished the word. Sometimes different
words share the same sequence of key
presses. If the finished word is wrong, press
0 to scroll through other possibilities. If
the word that you are looking for is still not
there, press * repeatedly to change the
text mode to β or α and enter the word
again.
After you have completed a word, press the
space key # to move on to the next word.
Press and hold # to pick a symbol to
insert from the character table (see the
Entering symbols section below).
Some intelligent punctuation (including full
stops, hyphens and apostrophes) are also
available on 1. The punctuation mark is
completed when you enter the next
keystroke.
Entering numbers
To enter a number in upper case or lower
case text input mode, simply press the
number key repeatedly until the number is
displayed.
To enter a number in predictive text input
mode, press the number key and then scroll
through the characters (by pressing 0)
until the number is displayed.
If you have multiple numbers to enter, it is
often more convenient to use the numeric
input mode. Press * repeatedly to
change the mode to θ. Now whenever you
press any of the number keys, only the
number is entered.
Entering symbols
For all input modes, a long press on #
displays a table, similar to the one below,
showing all the symbols available to you:
To enter a symbol:
1Using the : and ; keys, scroll to
the row containing the symbol you want.
2Press the numeric key (1 to 9) to
select the symbol.
.,-!?@():
&‘"\/_[];
$%+* =~<>#
£¥e¤` À ´
ª§
ÿŸ¿ìà äæçË
éèÄÅÉòñÆ
123456789
23
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Messages
Calling your voice mail
When you have a new message in your
voice mailbox, your phone displays either
the voice mail icon in the main screen or
a text message sent from the network. This
depends on your service provider.
ζNote: Voice mail is a network service
provided by your service provider. You
may have to subscribe to this service.
This service may not be available when
roaming.
Press and hold 1. If the phone asks for
the voice mailbox number, enter it and press
γ, Call. The number can be obtained from
your service provider.
Alternatively, choose Voice mail from the
Messages menu and press γ, Select.
Broadcast
Your service provider may offer Cell
Broadcast messages. This could be
information on the traffic, weather, events, or
local information which is broadcast by the
network to all mobiles in a specific area.
When you activate this feature, you may
receive messages about the selected topic.
Contact your service provider for more
details.
ζNote: This is a network service which
may not always be available. Check with
your service provider.
Message settings
This menu has the following options:
Status report
Allows you to set whether or not you want
to be informed when your correspondent
has received your text message.
Center number
Allows you to enter or change the service
center number for text messaging.
Voice mail
Allows you to enter or change your voice
mail number.
Characters
Allows you to choose whether you want to
enter text in GSM (Latin characters) or
Unicode (Non Latin characters) mode.
Unicode characters take up more room on
your phone so the length of a standard
text message is restricted to half the usual
number of characters.
24
8
Messages
Compatible formats
As described earlier in this chapter, you can send and receive messages with ringtones,
pictures, logos, animations and sounds.
These items are sent using EMS messages (Enhanced Messaging Service). Any phone you
send an item to, must support EMS messages. If SMS only is supported, only the text content
will be received by the other user.
Also, your phone is able to receive SMS, EMS and Smart Messaging messages.
The table below lists the compatible formats for messages.
ζNote: You may be prevented from sending items that are copy protected.
Item Format
Ringtone EMS (send and receive): i-melody (monophonic) format only.
Smart Messaging (receive only): Standard Smart Messaging monophonic format only.
Picture/Logo/
Icon
EMS (send and receive): All bitmap formats (black and white, grayscale, color) supported.
Smart Messaging (receive only): Logos and icons only.
Animation EMS only (send and receive): Standard EMS animation.
Sound EMS only (send and receive): Standard EMS sound.
25
9
Internet menu
9 Internet menu
To access the Internet menu, select Internet
from the main menu. The following menu
options are available:
Home
Select this to go to your homepage.
ζNote: If there is no default homepage
defined on your phone, use the
Homepage option on the Settings menu
to enter your preferred default.
Bookmarks
Select this to store the addresses of your
favorite websites, so that you can access
them quickly.
Settings
Select this to enter all the information you
need to connect to the internet.
ζNote: Your phone may already have all
the settings required to use the internet.
If not, you must enter the settings
required before you can start browsing.
See the Creating a new profile section
later in this chapter.
Options
Select this to set general defaults for using
the internet.
Connecting to an internet page
To begin browsing the internet:
+Select the Home option and press Select,
or
+Select Bookmarks, choose the relevant
bookmark using the : and ;
keys and press Select.
ζNote: Once you press Select, if you
press and hold χ, the internet
connection will be cancelled.
ζNote: The browser provided on your
phone is a WAP browser. This means
you can only access sites with WAP
content. Contact your service provider
for information about what WAP services
are available, tariffs, and how to use the
services provided.
In browser options
While you are using the internet, press
Options to access the following menu:
Page options
This option on the menu will change
depending on the website you are
viewing. For example, if there is a search
option on the page, this item in the menu
could be search.
Back
Moves back to the last screen visited.
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9
Internet menu
Forward
Moves forward to a screen you have
previously visited in the session.
Reload
This reloads the page you are currently
using. Any updates to the page are
displayed.
Homepage
Returns you to the homepage.
Bookmarks
To view your list of bookmarks.
Enter URL
Enter a new URL to display.
Add to Bookmarks
Select this to add a new bookmark to your
list.
Security menu
To set up secure connections when you
are using certain internet services, you
need to have certificates saved in your
phone. You can download certificates
from websites or receive them from your
service provider. Use this menu to
manage certificates.
Empty cache
Select this to delete all of the internet
history on the browser.
Exit WAP
Closes the WAP session and returns to the
main Internet menu.
ζTip: You can also press and hold χ to
close a WAP session.
Configuring your homepage
To specify your homepage select Settings
from the Internet menu. Use the : and
; keys to select the profile this home
page is for. Select Change and press
Select. Now select Homepage and press
Select.
Now enter the URL (web address) and
press γ, OK. The homepage is saved. This
page is displayed every time you connect to
the internet, when using this profile.
ζNote: Some service providers do not
allow users to specify their own
homepage. Contact your service
provider for more details.
Bookmarks
Use the Bookmarks menu to save up to 5
WAP addresses, providing you with quick
access to your favorite sites.
Creating a bookmark from the Internet menu
Select the Bookmarks option from the
Internet menu. Select one of the Bookmark
1-5 options using the : and ; keys
and then press γ, Select. Enter the Name
and web Address and press γ, OK.
The name now appears in your list.
27
9
Internet menu
Creating a bookmark in the browser
While you are using the internet, press
Options and select Add to Bookmarks.
This will add the current WAP page address
to your list.
Editing a bookmark
Select the Bookmarks option from the
Internet menu. Select the bookmark to edit
using the : and
;keys and press
γ, Select. Select Change and press γ,
Select. Change the name or URL and then
press γ, OK.
The bookmark is updated.
Deleting a bookmark
Select the Bookmarks option from the
Internet menu. Use the : and ;
keys to select the bookmark to delete and
press γ, Select. Select Delete and press
γ, Select. Press OK to confirm.
The bookmark is deleted.
Settings
Internet settings are grouped into profiles. A
profile is a collection of settings which
allows you to access the internet. You can
create up to 5 connection profiles on your
phone.
ζNote: You should be able to obtain all
the information you need to connect to
the internet from your service provider.
Different service providers may require
different types of information.
Creating a new profile
Select Settings from the Internet main menu
and press Select. Use the : and ;
keys to select one of the Profiles 1-5 and
press Select. Press Change.
Name
Use this to enter a name for the profile.
Homepage
Use this to enter the URL of your
homepage.
Connection Type
Select whether to use a GSM or GPRS
connection. To use GPRS, you must have
a GPRS subscription. Please check with
your service provider.
Connection setup
For GSM:
Select Dial up number to enter the dial up
number to use. Select Dial type to specify
whether you want to use an Analog or an
ISDN connection. Press γ, OK to save
your selection.
For GPRS:
Select Access point to enter the GPRS
access point details.
Username
Select this to enter your username.
28
9
Internet menu
Password
Select this to enter a password to log on to
the external data network. Enter your
password and press γ, OK to save.
Gateway
Select this to set Security on or off, enter
an IP address, a Session Type, a Site
username and a Site password.
ζNote: An IP address is made up of 4
groups of numbers (maximum of 3
numbers per group). If any of the groups
only has 1 or 2 numbers then you must
enter a zero, or zeros, ahead of the
existing numbers to make the group up
to 3. You can get your IP address from
your service provider.
Timeout
Enter the number of minutes of inactivity
after which your connection to the internet
should be ended.
ζNote: Some of these settings may not be
required for your network. Contact your
service provider for required Internet
connection information.
Setting a default profile
Select a profile from the list using the
;
and : keys. Press Select and choose
Activate, press Select. This profile is used
every time you connect to the internet until
you activate another profile.
Options
Select this option from the main Internet
menu to define general internet defaults:
Trusted certificates
To set up secure connections when you
are using certain internet services, you
need to have certificates saved in your
phone. You can download certificates
from websites or receive them from your
service provider.
Empty Cache
Select this to delete all of the internet
history on the browser.
29
10
Sounds
10 Sounds
This menu allows you to set the various
sounds that the phone plays when you
receive a call or a new text message, or
some other event occurs.
Your phone already contains a variety of
sounds and ringtones, but there is also
space for extra ringtones that you receive.
ζNote: See the Messages chapter for
information on sounds for messages.
Ringer
Select this option to set the ringtone for
incoming calls by choosing from a list of
default and downloaded ringtones.
More ringtones
Select this option to launch the WAP
browser and open an internet page
containing details of ringtones for your
phone.
ζNote: This menu option is only available
if supported by your service provider.
Also, you may be charged for the WAP
connection and/or any ringtones you
receive. For more details, please
contact your service provider.
Melodies
Select this option to display a list of
ringtones which you have received via
messages. The number of ringtones you
can store depends on their size.
ζNote: You can only select a ringtone for
incoming calls from the Ringer menu.
ζNote: Ringtones and sounds can be
sent and received by your phone. See
the Messages chapter for details.
ζNote: It is only possible to save a certain
number of extra ringtones which you
have received as a message,
depending on their size. To save new
ringtones you may need to overwrite an
existing ringtone in the Melodies list.
Use the :; keys to choose a
ringtone and press δ, Options. The
following options are displayed:
Send
To send the ringtone in a text message.
Play
Plays the ringtone. Press χ to stop
playback.
Delete
Deletes the ringtone.
Delete all
Deletes all the ringtones in the Melodies
list.
Memory
Displays the number of available
ringtones in the Melodies list.
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10
Sounds
Volume
Select this option to change the volume
setting for ringtones and alert sounds. Use
the : and ; keys to increase and
decrease the volume level.
To enter/exit silent mode, you can press γ
then
#from the main screen. The silent
symbol, is displayed on the main screen
and external screen when the phone is in
silent mode.
ζNote: If the vibrate function is set to on,
the phone will still vibrate whilst in silent
mode.
ζNote: If the phone is switched off whilst
in silent mode, the phone will return to
the previous volume setting once
switched on again. This is provided as a
safety feature to help ensure no calls are
missed.
ζTip: Press the : key with the volume
set to maximum, and an arrow will
appear. With this setting, ringtones are
played with a steadily increasing
volume.
Key Tones
This menu allows you to set the type of
keypad tones that you would like to hear
when pressing the keys:
Off
No sound emitted on a key press.
On
Short, low volume tone.
DTMF
These are standard tones, as used in
touch tone phones. Each number has its
own specific tone.
On/Off melody
The phone can play a melody whenever you
switch it on or off. Select this to switch this
feature on or off.
Vibrator
Select this menu to set the vibrate function
for incoming calls and alert sounds:
Off
Deactivates the vibrate function.
On
Sets the phone to vibrate for an incoming
call or text message.
Vibrate then ring
Sets the phone to vibrate for a few
seconds before the phone starts to ring.
ζNote: This option is not available on all
models. None of the vibrate settings
affects any of the sounds settings.
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10
Sounds
Events
This option allows you to set the alert sounds
to on or off for the following events:
+New message
+New broadcast
+Low battery
ζNote: Alert sounds can only be applied
to those services supported by your
service provider. When roaming, certain
services may not be supported. Contact
your service provider for details
32
11
Extras
11 Extras
Games
The Games menu contains some great
games for you to play.
ζNote: The actual games supplied with
your phone is dependent on your
service provider. Check the Games
menu to see what games are listed.
Tenpin
Select Tenpin from
the Games menu. To
start a new game,
select New.
The aim of the game
is to knock as many
of the pins down as
possible. The game
is played over 10
frames and in each frame you have two
attempts to knock down all of the pins.
You can position the ball on the lane by
pressing 4 or 6 to move across the
lane.
To bowl the ball straight press 5 when the
Swing bar is positioned in the center of the
bowling ball.
To bowl at an angle press 5 when the
Swing bar is to the left or right of the bowling
ball.
Try to get the top score of 300 and enter
your name on the Hi-score table! Type your
name using the keypad and press γ, OK to
see the Hi-score table. Press OK again to
return to the game menu.
Splat
Select Splat from the
Games menu. To
start a new game
select New. You will
start on level 1. When
you are ready to
play, press any key.
The object of the
game is to stop the
moles from digging up your garden. You will
see a 3x3 grid of mole holes; when you see
a mole peep through the hole, hit it by
pressing the appropriate 1 to 9 key.
For example, if a mole appears in the middle
hole, press 5 because it is positioned in
the middle of the 1 to 9 keys.
Points are awarded for each mole hit. Watch
out for surrender flags, if you hit a mole that
has surrendered, points will be deducted
from your score. Your score and the game
status are shown at the bottom of the
display. The game can be paused by
pressing the χ key.
At the end of a level you will receive a bonus
according to your accuracy. Get an
accuracy score of 70% or more to progress
to the next level.
The game ends when you fail to progress to
the next level or you complete the final level.
You may be able to enter your name on the
33
11
Extras
hi-score table. Type your name using the
keypad and press γ, OK when finished.
FlippIT
Select FlippIT from the
Games menu. To start a
new game, select New.
There are 6 levels; 3x3 is
the easiest.
The objective of the game is to change the
white discs to black discs. You do this by
selecting one of the discs by pressing the
5 key. This turns a white disc to black or
black to white, but also turns all of the discs
directly above, below, to the left and to the
right, to the opposite color.
You can move the cursor from one disc to
another using the keys in the grid shown
below. On the right of the screen you will see
the number of moves that you have made so
far, and also the smallest number of moves
that it is possible to complete the level in.
With each higher level the grid gets bigger
and bigger, and harder!
FlippIT and Splash keys
Splash
Select Splash from the
Games menu. To start a
new game, select New.
An incomplete pipeline is
displayed starting at the
top left of the screen and water is slowly
flowing towards the open end.
The goal is to connect the open end of this
pipe to the outlet at the bottom right of the
screen before the water overflows!
To do this you are supplied with pieces of
straight and bent pipe, which are shown on
the right of the screen.
The piece at the top of these is the next
piece that you must place on the board. You
move the cursor using the keys on the grid
shown below. The 5 key places the
section in the position of the flashing cursor.
However, be careful, once you have put
down a piece you cannot move it.
The # key drops your bombs. You are
provided with 3 bombs. These bombs will
delete the piece where the cursor is
positioned. Use them wisely.
Once you have managed to complete the
pipes, you can press * to speed up the
water, to finish the level.
With each level, it gets faster and faster!
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Extras
Quaddro
Select Quaddro from the
Games menu. To start a
new game, select New.
The objective of the game
is to drop your counters
into the slots along the top of the board, in
the attempt to create a line of four,
horizontally, vertically or diagonally.
When you drop a counter, it will fall all the
way to the bottom or sit on top of any other
counters that are in that column. So, think
carefully before you play!
You move the flashing cursor left and right
along the top of the screen using the 4
and 6 keys. Pressing 5 will drop the
counter into the column.
Scizzors
Select Scizzors from the
Games menu. To start a
new game, select New.
The object of the game is
to try and beat the
computer by selecting one of the three
objects - stone (1), paper (2) or
scizzors (3). When you do this, the
computer also selects one of the three
objects.
The rules are simple:
+Scizzors (2 fingers out) cuts paper,
therefore scizzors wins.
+Paper (flat palm) wraps stone, therefore
paper wins.
+Stone (fist) blunts scizzors, therefore
stone wins.
+Two of the same, results in a draw.
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Extras
Pictures and animations
You can send pictures and animations in
text messages, or assign pictures to any
main menu item, the main screen, the
screensaver or to a contact in your contacts
list.
ζNote: See the Messages chapter for
details of compatible formats when
sending or receiving pictures and
animations.
Managing your pictures
Go to the Extras menu followed by Pictures,
and press γ, Select.
You can view the pictures by pressing γ,
View. Use the : and ; keys to view
each picture in turn.
Use the :; keys to choose a
picture and press δ, Options. The following
options are displayed:
Send
To send the picture in a text message.
Assign
Used to assign the selected picture to, for
example, a menu or contact.
Unassign
Removes the association of the selected
picture with an item.
Unassign all
Removes the association of all pictures to
any items. Press γ, OK to confirm.
Memory
Displays the number of available pictures.
Sending a picture
From the menu described above select
Send and press Select.
Now enter the phone number, or select a
contact and press Send.
ζNote: When sending a picture using this
method, you cannot add any text to the
message. If you want to send text and a
picture, send a message using the
method described in the Messages
chapter.
Assigning a picture
From the menu described above select
Assign and press Select.
From the menu that follows it is possible to
assign a picture to any main menu item, the
main screen, screensaver or a contact in
your contacts list. Make your choice using
the :; keys and press γ, Select.
If you select the main menu option a new
sub-menu will be displayed. Select the
name of the menu you would like to assign
the picture to using the method described
above. To display pictures in the main
menu, animations must be set to off.
36
11
Extras
Managing your animations
There a number of predefined animations
stored on your phone which you can add to
messages.
Go to the Extras menu followed by
Animations, and press γ, Select.
You can view the animations by pressing
γ, View. Use the
:and
;keys to
view each animation in turn.
Use the :; keys to choose an
animation and press δ, Options. The
following options are displayed:
Send
To send the animation in a text message.
Memory
Displays the number of available
animations.
Sending an animation
From the menu described above select
Send and press Select.
Now enter the phone number, or select a
contact and press Send.
ζNote: When sending an animation using
this method, you cannot add any text to
the message. If you want to send text
and an animation, send a message
using the method described in the
Messages chapter.
37
12
Settings
12 Settings
ζNote: The contents of this menu may
vary by network operator. Please review
your phone’s menu to determine the
menu items and features available on
your phone.
Languages
This menu allows you to change the
language on the phone.
ζIf the phone language is changed by
mistake, press and hold * to display
the language list. Scroll to the language
you want (using the : and ;
keys) and press γ.
Time/Date
Select this to set the time and date on your
phone.
Set time
Enter the time and press γ, OK. The time
will be stored.
Set date
Enter the date and press γ, OK. The date
will be stored.
Time format
Use this to choose whether to display the
time in AM/PM or 24hr format.
Display clock
Turn the time display on the screen on or off.
Alarm
You can use your phone as an alarm clock.
Set the alarm to On and enter the time when
you require the phone to ring (in 24 hour
format). When it rings press:
δ, Off to switch it off, or
γ, Snooze to stop the alarm for ten
minutes. The alarm will then sound again.
Please observe the following notes:
Note
When activated, the alarm will sound for
approximately 45 seconds before switching off (if
you do not press δ, Off or γ, Snooze).
If the alarm activates during a call, the phone will
beep and the display will flash to indicate that the
alarm is active. As described above, press δ, Off
to switch it off, or γ, Snooze to stop the alarm for
ten minutes.
If the volume is set to silent mode, the alarm will
activate but there will be no sound. The phone will
still vibrate if the vibrate feature is on.
The alarm will sound even if the phone is switched
off. The phone will power on (if battery power is
available) but you will not be able to receive or make
calls. If the volume was set to silent mode before the
phone was switched off, the alarm will still sound as
silent mode is cancelled when the phone is
switched off. Once the alarm finishes, the phone will
switch off automatically.
38
12
Settings
Screensaver
A screensaver is a picture that is displayed
when the phone has been idle for a certain
amount of time. It is possible to turn this on
or off, select the delay before it becomes
active and change the picture.
ζNote: When the screensaver is
displayed, press χ to return to normal
display and use the phone.
Call handling
Select this to set defaults for the way in
which you deal with incoming calls. The
options are as follows:
Auto redial
When auto redial is activated, the phone
will automatically redial a number when
the call attempt fails. If the other user’s
phone is busy, the phone will wait a few
seconds before each attempt, and then
beep when it succeeds.
Auto answer
This function is only applicable when
certain hands-free accessories (for
example, a personal hands-free headset)
are connected to the phone. When you
receive an incoming call with this feature
activated, the phone rings three times
before automatically accepting the call.
Any key answer
When this function is activated, you can
answer an incoming call by pressing any
key, except δ, Reject.
Security
Your PIN (Personal Identity Number) code is
a code that you can use to protect your
phone from unwanted users. This is the
number that the phone may ask for at switch
on. The options are as follows (depending
on what PIN activation settings you have
selected):
Activate PIN
Enter your PIN at switch on (if your SIM
card supports this).
Deactivate PIN
You do not have to enter your PIN at
switch on.
Change PIN
Select this to change your PIN code.
Change PIN2
Some network services require a separate
security code - the PIN2 code. Select this
option to change your PIN2 code.
To activate, deactivate or change the PIN
code, you need to enter the current PIN
code. To change the PIN2 code, you need
to enter the current PIN2 code. If you don’t
know your PIN code or PIN2 code, contact
your service provider.
39
12
Settings
If you enter the wrong PIN or PIN2 code
three times, the SIM card is locked and you
may be asked to enter a PUK (Personal
Unlock Key) code - these may be different
for PIN and PIN2. The PUK codes may be
listed in the information that you received
with your SIM card or they may only be
available from your service provider.
ζNote: Sendo cannot provide your PUK
codes. Contact your service provider for
information.
Display
Select this to set defaults for the phone’s
display screen.
ζNote: After approximately 2 minutes of
inactivity, the screen will go blank and
the clock will be displayed (to save
power). Press χ to return to the last
screen displayed.
The options are as follows:
Backlight
You can specify default times for the
backlight on the phone.
ζNote: The backlight timer settings do not
affect the backlight settings for WAP and
games.
LCD contrast
Set the contrast of the color LCD screen.
Themes
Select this to choose the color scheme to
be used throughout all your phone’s
menus.
40
13
Services
13 Services
Commands
This menu allows you to send special
commands to the network to get specific
information. This could be information such
as the time and date, your own phone
number, or the amount of credit remaining
on your SIM card.
The commands, and whether this feature is
available, can be obtained from your
service provider.
You can store the number of the command
and a name. Once stored, scroll to the
command and press γ, Send to get the
required information from the network.
Network sel. (selection)
This menu allows you to choose how the
phone searches for the network.
ζNote: The ability to select alternative
networks will depend on the service, or
roaming, agreement of your service
provider.
Mode
Automatic
Sets the search mode to automatic. The
phone searches all available networks
and automatically selects one.
Manual
Sets the search mode to manual. This
allows you to search available networks
and select one - see below for details.
Search
Searches for and then displays all
available networks. If you are in manual
mode (see above) then you can select a
network which will become your default
network. To do this, scroll through the
network list (using : and ;) and
press γ, Select on the network that you
wish to use. Once you select a network,
your phone will always try to select this
network. Network selection stays manual
until you switch to automatic mode.
Send number
This menu allows you to select whether you
hide your identity or not when you call
someone. The options are as follows:
Network
This returns to the Network default setting.
On
Your telephone number is sent to your
correspondent when you call.
Off
Your telephone number is not sent to your
correspondent when you call.
41
13
Services
Cost/timers
This menu contains information on the
amount of time you have spent on calls and
the amount of data transferred using GPRS.
The options are as follows:
Outgoing
Displays the total time that you have spent
on your phone on outgoing calls.
Incoming
Displays the total time that you have spent
on your phone on incoming calls.
GPRS data
Displays the amount of data transferred
using GPRS services.
ζNote: The actual time/data invoiced for
calls and services by your service
provider may vary, depending on
network features to which you
subscribe, rounding off, taxes and other
fees and charges.
Press δ, Reset to reset a counter to zero.
Divert
This network feature allows you to divert
your incoming calls to your voice mailbox or
to another number. The options are as
follows:
ζNote: Your network may not support all
of these features. Any unsupported
features will not be shown in the menu.
If busy
When activated, calls will be diverted if
you are already in a call.
If no answer
When activated, calls will be diverted if
you do not answer your phone.
Unreachable
When activated, calls will be diverted if
your phone is off or if you are out of
coverage.
All conditional
When activated, the calls which you have
specified here are diverted. Select voice,
fax, data or all calls.
All calls
When activated, all of your incoming calls
will be diverted.
For each of the above, you can check,
activate or cancel the service.
Call waiting
This menu allows you to activate or
deactivate the call waiting feature. For more
information on Call waiting, please see the
Answering a call section of this guide.
42
14
Troubleshooting
14 Troubleshooting
Problem Possible cause Possible corrective action
Phone does not power
on/does not charge
Delay in phone powering on No action required. Your S331 phone may take a few
seconds to power up, this is normal.
Battery empty Fully charge the battery and then press δ.
Don’t worry if the battery icon does not change
immediately, but do check if the charging icon has
appeared after half an hour.
Battery contacts dirty Clean contacts on battery and phone with a dry cloth,
attach battery, wait a few seconds and press δ.
Charger incorrectly connected Check the main socket, and the connection to the
phone.
Battery How long should I charge the
battery the first time?
12 hours continuous.
I don’t get as much
battery life as I
expected
The phone uses battery power
when it is switched on even if it
is not in a call. Making calls and
playing with the different
functions of the phone will run
down the battery faster. The
stated battery life is under
optimum conditions.
Charge the phone regularly.
“Insert SIM” is
displayed when I
switch on the phone
SIM card is incorrectly inserted
or missing.
Check that the SIM card is
positioned correctly. Try
again.
SIM card is damaged or dirty Visually check the SIM and clean the contacts with a
dry cloth. Try again.
The PIN code is
blocked
You have entered the PIN code
incorrectly 3 times
Enter the PUK (Personal Unlock Key) code supplied
with the SIM card. If you do not have this code,
contact your service provider.
The PIN2 code is
blocked
You have entered the PIN2 code
incorrectly 3 times
Enter the PIN2 PUK (Personal Unlock Key) code
supplied with the SIM card. If you do not have this
code, contact your service provider.
43
14
Troubleshooting
“NCK Code” is
displayed on my
handset
The handset is locked to a
network and a SIM from another
network has been placed in the
phone
Remove the SIM and insert the correct network SIM.
Sendo cannot supply your NCK code.
Warning: If you enter the wrong NCK code you could
block the phone.
“Blocked” is displayed
on my handset
The NCK code has been
entered incorrectly 10 times and
the handset has been security
disabled
Contact your service provider for advice. Note: The
number of incorrect entries depends on your service
provider.
A key on the keypad is
not working
Key lock on The keypad may be locked. Check the screen for the
symbol. Press
γand * in quick succession
to unlock the keypad.
Screensaver or power save
mode is active
Press χ to return to normal display.
Poor display Low temperature Move to a warmer place and let the phone warm up.
Backlight is off Press a key to turn the backlight on. If the
screensaver is on, you will need to press χ.
Can’t connect to
network
Weak signal You may be in an area of poor coverage. Move to an
area with a better signal.
Invalid SIM card Contact your service provider.
Network not allowed Try reselecting the network. Switch off and then back
on.
Not in your home country Roaming may not be supported. Contact your
service provider for details.
Not in a country supporting the
phone’s frequency range
Contact your service provider for details.
Network selection is set to
manual mode.
Change to automatic mode. See the Network sel.
(select) section of the Services chapter for details.
Can’t make/receive
calls
Weak signal Check that the service provider name is displayed on
the screen. If not, try to reconnect to the network or
move to an area with a better signal.
Phone is switched off Press δ for a few seconds.
Battery is low Phone can power down if the battery is very low.
Charge the battery.
Check the number Use the full area code and country code in the
number.
Problem Possible cause Possible corrective action
44
14
Troubleshooting
Call key not pressed After dialing the number you must press γ, Call.
Network is busy If you hear rapid beeps, then the network is busy.
Hang up and try again.
Call barring or fixed dialing is
activated
Check the fixed dialing settings. Otherwise check the
call barring settings with your service provider.
Not registered with service
provider
After purchasing your phone, you may need to call
your service provider to activate the line.
No credit left on your prepaid
card
Recharge your credit.
Low earpiece volume Low setting Press : when you are in a call to increase the
volume.
Low ringer melody Low setting Go into the Sounds menu, select Volume and
increase the setting.
Cannot enter some
words
Wrong entry mode Your phone has T9 text input (i.e. it predicts what
words you are trying to enter). To enter a special
word press * repeatedly to change to normal
Multitap mode (α or β).
“Message list full” is
displayed in the main
screen
Your SIM card memory is full of
text messages, therefore you
cannot receive any more
messages.
Go into the Read menu of the message menu and
delete some of your messages.
Some features do not
work
Feature not supported by the
operator or your subscription.
Call your service provider.
Some menus are
missing
There are restrictions on your
SIM card or subscription.
Call your service provider.
I can only enter names
of up to 7 characters in
my contact list
Your phone is in Unicode mode. Change the Characters Message Setting to GSM
mode. See the Message Settings section for more
information.
List full is displayed on
my Contacts screen
Contacts list full This will not cause problems using your phone, but if
you want to add more contacts you must delete some
existing contacts.
I’m having problems
using GPRS on my
phone
Your SIM card is not GPRS
enabled
You need a GPRS enabled SIM card in order to use
GPRS services. Contact your service provider for
information.
Problem Possible cause Possible corrective action
45
14
Troubleshooting
ζNote: For all further questions, support and service issues, please go to
www.sendo.com/support
No GPRS coverage You may be in an area of poor GPRS coverage. Move
to an area with a better signal.
A “Wap Error”
message is displayed
on the screen
Weak signal You may be in an area of poor network coverage.
Move to an area with a better signal.
Incorrect Internet settings See the Settings section in the Internet chapter for
details. You may need to contact your service
provider for details of the settings required.
Problem Possible cause Possible corrective action
46
15
Safety Information
15 Safety Information
IMPORTANT SAFETY INFORMATION
You should observe and follow these guidelines for
the safe and efficient use of your phone. Failure to
comply with these guidelines and requirements
may void your warranty and may invalidate any
approvals given to your phone.
Drive Safely
Do not use a hand-held telephone while driving.
Give your full attention to driving. If using a hand-
held phone, pull over safely and park the vehicle in
a safe location first. Always place the phone in its
holder; do not place the phone on the passenger
seat, near an airbag or where it can break loose in
a collision or sudden stop.
Always obey local laws and regulations regarding
the use of a cellular phone in the areas where you
drive. In some areas, it is illegal to use a cellular
telephone while driving, and hands-free operation
is required in many other areas. Do not hold your
phone in your hand while driving.
Do not use a headset (such as a headset that
covers both ears) that interferes with your ability to
hear emergency vehicle sirens or the warning horns
of other vehicles. Driving safely always comes first!
Operation
Remember to follow any special regulations in force
in any area and always turn off your phone
whenever you are instructed not to use it, or when
its use may be illegal or cause interference or
danger. Most modern electronic equipment is
shielded from RF signals. However, certain
electronic equipment may not be shielded against
the RF signals from your wireless phone.
Read the user’s manual of any accessory or device
and its operation and safety instructions before
using it with your phone. Do not connect
incompatible products.
Do not use your phone if the antenna is damaged.
Replace the antenna only with one approved by the
manufacturer. Unapproved antennas or
modifications may damage your phone, degrade
its performance and violate local regulations. This
phone is equipped with an internal antenna on the
bottom area of the phone. Do not touch or cover the
antenna area unnecessarily while a call is in
progress as it may interfere with reception. Contact
with the antenna affects call quality and may cause
your phone to transmit at a higher power level than
otherwise needed. Hold your phone as you would
any other phone.
The charger is compatible only with power sources
indicated on its label. Do not connect the charger to
a power source of a different voltage, frequency or
pin type. Do not use the charger outdoors or in
areas where it may become wet. Unplug the
charger from the wall socket using the body of the
charger, not the cord. Locate the cord so that it will
not be tripped over, stepped on or damaged. Do
not use the charger if it is damaged. Unplug the
charger from the wall socket before cleaning it. Use
a slightly damp cloth for cleaning, and allow the
charger to dry fully before plugging it in.
Only use accessories approved by Sendo. Using
unapproved accessories with your phone may
result in degraded performance, fire, electric shock
or injury, and may void the warranty. Please check
with your dealer for the availability of approved
accessories. Your phone is intended for use only
with chargers approved by the manufacturer. Any
other use will invalidate any approval given to your
phone and may be dangerous.
47
15
Safety Information
Children
Your phone is not a toy. Do not allow small children
to play with it. They could hurt themselves or others.
Children could also damage the phone or make
calls that increase your telephone bill.
Pacemakers
Sendo recommends that a minimum separation of
6 inches (or 20 cm) be maintained between a
wireless phone and a pacemaker to avoid potential
interference with the pacemaker. These
recommendations are consistent with the
independent research by, and recommendations
of, Wireless Technology Research. Persons with
pacemakers:
+Should always keep the phone more than
6 inches (or 20 cm) from their pacemaker when
the phone is powered on;
+Should not carry the phone in a breast pocket;
+Should use the ear furthest away from the
pacemaker to minimize the potential for
interference.
+If you have any reason to suspect that
interference is taking place, turn off your phone
immediately.
Hearing Aids
Some wireless phones may interfere with some
hearing aids. In the event of such interference, you
should consult your service provider.
Medical Equipment
Operation of wireless phones may interfere with
inadequately protected medical devices. Consult a
physician or the manufacturer of the medical
device to determine if it is adequately shielded from
external RF energy. Turn off your phone in hospitals
and other health care facilities when any
regulations posted in these areas instruct you to do
so, as equipment that could be sensitive to external
RF energy may be in operation.
Vehicles
RF signals may affect improperly installed or
inadequately shielded electronic systems in motor
vehicles (e.g. electronic fuel injection systems,
electronic anti-skid (anti-lock) braking systems,
electronic speed control systems, air bag systems).
Check with the supplier or its representative
regarding your vehicle. You should also consult the
supplier of any equipment that has been added to
your vehicle.
Do not place your phone or any accessories in the
area over an airbag or in the airbag’s deployment
area. An airbag inflates with great force, and
serious injury could occur.
Using your phone in a vehicle demands special
considerations. The fitting of any accessories to a
vehicle should only be undertaken by a suitably
qualified person to ensure that vehicle systems are
not adversely affected, and that the accessory
gives optimum performance.
Only qualified personnel should service the phone,
or install the phone in a vehicle. Faulty installation or
service may be dangerous and may invalidate any
warranty that may apply to the unit.
Check regularly that all wireless phone equipment
in your vehicle is mounted and operating properly.
Do not store or carry flammable liquids, gases or
explosive materials in the same compartment as
the phone, its parts or accessories.
Turn off your phone before boarding a non-
commercial aircraft or when instructed to do so on
a commercial airline. The use of wireless
48
15
Safety Information
telephones in an aircraft may interfere with the
operation of the aircraft and may be illegal.
Posted Areas
Turn off your phone in any area where posted
notices so require.
Potentially Explosive Atmospheres
Turn off your phone and do not remove its battery
when in any area with a potentially explosive
atmosphere, and obey all signs and instructions. It
is rare, but your phone or its accessories could
generate sparks. Sparks in such areas could cause
an explosion or fire resulting in property damage,
bodily injury or even death. Areas with potentially
explosive atmospheres are often, but not always,
clearly marked. They include: Fuelling areas, such
as petrol stations, below deck on boats, and fuel or
chemical transfer and storage facilities. Follow
these guidelines also when you enter areas where
fuel odors are present, such as when a gas leak
occurs in a home; areas where the air contains
chemicals or particles, such as grain, dust or metal
powders; and any other area where you would
normally be advised to turn off your vehicle engine.
Turn off your phone when at gas or petrol stations
(service stations). Users are reminded of the need
to observe restrictions on the use of radio
equipment in fuel depots (fuel storage and
distribution areas), chemical plants or where
blasting operations are in progress.
Blasting Areas
To avoid interfering with blasting operations, turn
your phone off when in a "blasting area" or in areas
posted "turn off two-way radio". Obey all signs and
instructions.
Emergency Calls
IMPORTANT!
This phone, like any wireless phone, operates using
radio signals, wireless and landline networks as
well as user-programmed functions that cannot
guarantee connection in all conditions. Do not rely
solely upon your wireless phone for emergency
communications (e.g. medical emergencies).
Remember, to make or receive any calls, the phone
must be powered on and in a service area with
adequate signal strength. Emergency calls may not
be possible on all wireless phone networks or when
certain network services and/or phone features are
in use. Check with local service providers.
To make an emergency call:
1If the phone is not on, turn it on.
ζNote: Some networks may require that a valid
SIM card be properly inserted in the phone.
2Press and hold the Clear key χ for several
seconds to ready the phone for calls.
3Key in the emergency number for your present
location (e.g. 911, 112 or other official
emergency number). Emergency numbers vary
by location.
4Press the Call γ key.
If certain features are in use (Key guard, Locking,
Call Restricting, etc.), you may first need to turn
those features off before you can make an
emergency call.
When making an emergency call, follow all
instructions of the emergency operation and do not
hang up until requested do so.
49
15
Safety Information
Servicing
Do not attempt to disassemble or repair your
phone, as you may damage the phone or injure
yourself and will void your warranty. Only qualified
personnel at an authorized service center should
perform repairs. Your phone does not contain any
consumer serviceable parts. Make back up copies
of all data and delete security sensitive data before
sending your phone in for repair.
Back Up Data
To avoid loss of important information, remember to
make back up copies of all data regularly.
Disposal
Your battery and other components may require
precautions to be taken for safe disposal. The
battery type is indicated on the battery label. Please
follow all local and/or governmental laws and
regulations when disposing of your phone or
battery.
Care and Maintenance
Follow these care and maintenance instructions to
improve the performance and life of your phone.
Failure to follow the suggestions may invalidate
your phone’s warranty:
+Keep it and all its parts and accessories out of
small children's reach.
+Keep it dry.
+Do not use or store it in dusty or dirty areas.
+Do not attempt to take the phone apart.
+Do not drop, throw or shake it.
+Do not use soaps, chemicals, cleaning solvents,
or strong detergents to clean it. Use a moist
cloth to wipe it.
+Avoid exposing your phone to any severe
shocks, extreme (hot or cold) temperatures or
moisture.
+Keep your phone away from open flames such
as lit candles or cigarettes.
+Use only the supplied or an approved
replacement antenna. Unauthorized antennas,
modifications or attachments could damage the
phone and may violate regulations governing
radio devices.
+If the phone, battery, or any accessory is not
working properly, take it to your nearest
qualified service facility. Back up all data before
taking your phone to a service center as
maintenance or recovery of data is not
guaranteed. If you have any sensitive
information, please back it up and then delete it
from your phone before taking your phone to the
service center.
50
16
Regulatory Compliance and SAR Statements
16 Regulatory Compliance and SAR Statements
The U.S. Food and Drug Administration’s Center for Devices and Radiological
Health, Consumer Update on Mobile Phones
FDA has been receiving inquiries about the safety
of mobile phones, including cellular phones and
PCS phones. The following summarizes what is
known—and what remains unknown—about
whether these products can pose a hazard to
health, and what can be done to minimize any
potential risk. This information may be used to
respond to questions.
Why the concern?
Mobile phones emit low levels of radiofrequency
energy (i.e. radiofrequency radiation) in the
microwave range while being used. They also emit
very low levels of radiofrequency energy (RF),
considered non-significant, when in the stand-by
mode. It is well known that high levels of RF can
produce biological damage through heating effects
(this is how your microwave oven is able to cook
food). However, it is not known whether, to what
extent, or through what mechanism, lower levels of
RF might cause adverse health effects as well.
Although some research has been done to address
these questions, no clear picture of the biological
effects of this type of radiation has emerged to
date. Thus, the available science does not allow us
to conclude that mobile phones are absolutely safe,
or that they are unsafe. However, the available
scientific evidence does not demonstrate any
adverse health effects associated with the use of
mobile phones.
What kinds of phones are in question?
Questions have been raised about hand-held
mobile phones, the kind that have a built-in antenna
that is positioned close to the user’s head during
normal telephone conversation. These types of
mobile phones are of concern because of the short
distance between the phone’s antenna—the
primary source of the RF— and the person’s head.
The exposure to RF from mobile phones in which
the antenna is located at greater distances from the
user (on the outside of a car, for example) is
drastically lower than that from hand-held phones,
because a person’s RF exposure decreases
rapidly with distance from the source. The safety of
so-called "cordless phones," which have a base
unit connected to the telephone wiring in a house
and which operate at far lower power levels and
frequencies, has not been questioned.
How much evidence is there that hand-held mobile
phones might be harmful?
Briefly, there is not enough evidence to know for
sure, either way; however, research efforts are on-
going. The existing scientific evidence is conflicting
and many of the studies that have been done to
date have suffered from flaws in their research
methods. Animal experiments investigating the
effects of RF exposures characteristic of mobile
phones have yielded conflicting results. A few
animal studies, however, have suggested that low
levels of RF could accelerate the development of
cancer in laboratory animals. In one study, mice
genetically altered to be predisposed to
developing one type of cancer developed more
than twice as many such cancers when they were
exposed to RF energy compared to controls. There
is much uncertainty among scientists about
whether results obtained from animal studies apply
to the use of mobile phones. First, it is uncertain
how to apply the results obtained in rats and mice
to humans. Second, many of the studies that
showed increased tumor development used
animals that had already been treated with cancer-
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16
Regulatory Compliance and SAR Statements
causing chemicals, and other studies exposed the
animals to the RF virtually continuously—up to 22
hours per day.
For the past five years in the United States, the
mobile phone industry has supported research into
the safety of mobile phones. This research has
resulted in two findings in particular that merit
additional study:
1In a hospital-based, case-control study,
researchers looked for an association between
mobile phone use and either glioma (a type of
brain cancer) or acoustic neuroma (a benign
tumor of the nerve sheath). No statistically
significant association was found between
mobile phone use and acoustic neuroma. There
was also no association between mobile phone
use and gliomas when all types of types of
gliomas were considered together. It should be
noted that the average length of mobile phone
exposure in this study was less than three years.
When 20 types of glioma were considered
separately, however, an association was found
between mobile phone use and one rare type of
glioma, neuroepithelliomatous tumors. It is
possible with multiple comparisons of the same
sample that this association occurred by
chance. Moreover, the risk did not increase with
how often the mobile phone was used, or the
length of the calls. In fact, the risk actually
decreased with cumulative hours of mobile
phone use. Most cancer-causing agents
increase risk with increased exposure. An
ongoing study of brain cancers by the National
Cancer Institute is expected to bear on the
accuracy and repeatability of these results1.
2Researchers conducted a large battery of
laboratory tests to assess the effects of
exposure to mobile phone RF on genetic
material. These included tests for several kinds
of abnormalities, including mutations,
chromosomal aberrations, DNA strand breaks,
and structural changes in the genetic material of
blood cells called lymphocytes. None of the
tests showed any effect of the RF except for the
micronucleus assay, which detects structural
effects on the genetic material. The cells in this
assay showed changes after exposure to
simulated cell phone radiation, but only after 24
hours of exposure. It is possible that exposing
the test cells to radiation for this long resulted in
heating. Since this assay is known to be
sensitive to heating, heat alone could have
caused the abnormalities to occur. The data
already in the literature on the response of the
micronucleus assay to RF are conflicting. Thus,
follow-up research is necessary2.
FDA is currently working with government, industry,
and academic groups to ensure the proper follow-
up to these industry-funded research findings.
Collaboration with the Cellular Telecommunications
Industry Association (CTIA) in particular is
expected to lead to FDA providing research
recommendations and scientific oversight of new
CTIA-funded research based on such
recommendations.
Two other studies of interest have been reported
recently in the literature:
1Two groups of 18 people were exposed to
simulated mobile phone signals under
laboratory conditions while they performed
cognitive function tests. There were no changes
in the subjects’ ability to recall words, numbers,
or pictures, or in their spatial memory, but they
were able to make choices more quickly in one
visual test when they were exposed to simulated
mobile phone signals. This was the only change
noted among more than 20 variables
compared3.
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Regulatory Compliance and SAR Statements
2In a study of 209 brain tumor cases and 425
matched controls, there was no increased risk of
brain tumors associated with mobile phone use.
When tumors did exist in certain locations,
however, they were more likely to be on the side
of the head where the mobile phone was used.
Because this occurred in only a small number of
cases, the increased likelihood was too small to
be statistically significant4.
In summary, we do not have enough information at
this point to assure the public that there are, or are
not, any low incident health problems associated
with use of mobile phones. FDA continues to work
with all parties, including other federal agencies
and industry, to assure that research is undertaken
to provide the necessary answers to the
outstanding questions about the safety of mobile
phones.
What is known about cases of human cancer that
have been reported in users of hand-held mobile
phones?
Some people who have used mobile phones have
been diagnosed with brain cancer. But it is
important to understand that this type of cancer
also occurs among people who have not used
mobile phones. In fact, brain cancer occurs in the
U.S. population at a rate of about 6 new cases per
100,000 people each year. At that rate, assuming
80 million users of mobile phones (a number
increasing at a rate of about 1 million per month),
about 4800 cases of brain cancer would be
expected each year among those 80 million
people, whether or not they used their phones.
Thus it is not possible to tell whether any
individual’s cancer arose because of the phone, or
whether it would have happened anyway. A key
question is whether the risk of getting a particular
form of cancer is greater among people who use
mobile phones than among the rest of the
population. One way to answer that question is to
compare the usage of mobile phones among
people with brain cancer with the use of mobile
phones among appropriately matched people
without brain cancer. This is called a case-control
study. The current case-control study of brain
cancers by the National Cancer Institute, as well as
the follow-up research to be sponsored by industry,
will begin to generate this type of information.
What is FDA’s role concerning the safety of mobile
phones?
Under the law, FDA does not review the safety of
radiation-emitting consumer products such as
mobile phones before marketing, as it does with
new drugs or medical devices. However, the
agency has authority to take action if mobile
phones are shown to emit radiation at a level that is
hazardous to the user. In such a case, FDA could
require the manufacturers of mobile phones to
notify users of the health hazard and to repair,
replace or recall the phones so that the hazard no
longer exists. Although the existing scientific data
do not justify FDA regulatory actions at this time,
FDA has urged the mobile phone industry to take a
number of steps to assure public safety. The
agency has recommended that the industry:
+support needed research into possible
biological effects of RF of the type emitted by
mobile phones;
+Design mobile phones in a way that minimizes
any RF exposure to the user that is not
necessary for device function; and
+cooperate in providing mobile phone users with
the best possible information on what is known
about possible effects of mobile phone use on
human health.
At the same time, FDA belongs to an interagency
working group of the federal agencies that have
responsibility for different aspects of mobile phone
53
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Regulatory Compliance and SAR Statements
safety to ensure a coordinated effort at the federal
level. These agencies are:
+National Institute for Occupational Safety and
Health
+Environmental Protection Agency
+Federal Communications Commission
+Occupational Health and Safety Administration
+National Telecommunications and Information
Administration
The National Institute of Health also participates in
this group.
In the absence of conclusive information about any
possible risk, what can concerned individuals do?
If there is a risk from these products—and at this
point we do not know that there is—it is probably
very small. But if people are concerned about
avoiding even potential risks, there are simple
steps they can take to do so. For example, time is a
key factor in how much exposure a person
receives. Those persons who spend long periods of
time on their hand-held mobile phones could
consider holding lengthy conversations on
conventional phones and reserving the hand-held
models for shorter conversations or for situations
when other types of phones are not available.
People who must conduct extended conversations
in their cars every day could switch to a type of
mobile phone that places more distance between
their bodies and the source of the RF, since the
exposure level drops off dramatically with distance.
For example, they could switch to
+a mobile phone in which the antenna is located
outside the vehicle,
+a hand-held phone with a built in antenna
connected to a different antenna mounted on
the outside of the car or built into a separate
package
or
+a headset with a remote antenna to a mobile
phone carried at the waist.
Again, the scientific data do not demonstrate that
mobile phones are harmful. But if people are
concerned about the radiofrequency energy from
these products, taking the simple precautions
outlined above can reduce any possible risk.
Where can I find additional information?
For additional information, see the following
websites:
Federal Communications Commission (FCC) RF
Safety Program (select "Information on Human
Exposure to RF Fields from Cellular and PCS Radio
Transmitters"): http://www.fcc.gov/oet/rfsafety
World Health Organization (WHO) International
Commission on Non-Ionizing Radiation Protection
(select Qs & As): http://www.who.int/emf
United Kingdom, National Radiological Protection
Board: http://www.nrpb.org.uk
Cellular Telecommunications Industry Association
(CTIA): http://www.wow-com.com
U.S. Food and Drug Administration (FDA) Center
for Devices and Radiological Health:
http://www.fda.gov/cdrh/consumer/
1 Muscat et al. Epidemiological Study of Cellular
Telephone Use and Malignant Brain Tumors. In:
State of the Science Symposium;1999 June 20;
Long Beach, California.
2 Tice et al. Tests of mobile phone signals for
activity in genotoxicity and other laboratory assays.
In: Annual Meeting of the Environmental Mutagen
Society; March 29, 1999, Washington, D.C.; and
personal communication, unpublished results.
3 Preece, AW, Iwi, G, Davies-Smith, A, Wesnes, K,
Butler, S, Lim, E, and Varey, A. Effect of a 915-MHz
54
16
Regulatory Compliance and SAR Statements
simulated mobile phone signal on cognitive
function in man. Int. J. Radiat. Biol., April 8, 1999.
4 Hardell, L, Nasman, A, Pahlson, A, Hallquist, A
and Mild, KH. Use of cellular telephones and the
risk for brain tumors: a case-control study. Int. J.
Oncol., 15: 113-116, 1999.
Sendo SAR Statement
THIS MODEL PHONE MEETS THE
GOVERNMENT'S REQUIREMENTS FOR
EXPOSURE TO RADIO WAVES.
Your wireless phone is a radio transmitter and
receiver. It is designed and manufactured not to
exceed the emission limits for exposure to radio
frequency (RF) energy set by the Federal
Communications Commission of the U.S.
Government and by Health Canada for Canada.
These limits are part of comprehensive guidelines
and establish permitted levels of RF energy for the
general population. The guidelines are based on
standards that were developed by independent
scientific organizations through periodic and
thorough evaluation of scientific studies. The
standards include a substantial safety margin
designed to assure the safety of all persons,
regardless of age and health. The exposure
standard for wireless mobile phones employs a unit
of measurement known as the Specific Absorption
Rate, or SAR. The SAR limit set by the FCC and by
Health Canada is 1.6W/kg.* Tests for SAR are
conducted using standard operating positions
accepted by the FCC and Industry Canada with the
phone transmitting at its highest certified power
level in all tested frequency bands. Although the
SAR is determined at the highest certified power
level, the actual SAR level of the phone while
operating can be well below the maximum value.
This is because the phone is designed to operate at
multiple power levels so as to use only the power
required to reach the network. In general, the closer
you are to a wireless base station antenna, the
lower the power output.
Before a phone model is available for sale to the
public in the US and Canada, it must be tested and
certified to the FCC and Industry Canada that it
does not exceed the limit established by the
government-adopted requirement for safe
exposure. The tests are performed in positions and
locations (for example, at the ear and worn on the
body) as required by the FCC and Industry Canada
for each model. The highest SAR value for this
model phone as reported to the FCC and Industry
Canada when tested for use at the ear is
0.462 W/kg, and when worn on the body, as
described in this user guide, is 0.736 W/kg.
**(Body-worn measurements differ among phone
models, depending upon available accessories
and FCC requirements.) While there may be
differences between the SAR levels of various
phones and at various positions, they all meet the
government requirement.
The FCC and Industry Canada have granted an
Equipment Authorization for this model phone with
all reported SAR levels evaluated as in compliance
with the FCC RF exposure guidelines. SAR
information on this model phone is on file with the
FCC and can be found under the Display Grant
section of http://www.fcc.gov/oet/fccid after
searching on P6PSND331. For body-worn
operation, to maintain compliance with FCC and
Health Canada RF exposure guidelines, use only
Sendo-approved accessories. When carrying the
phone while it is on, place the phone in the carry
case that has been tested for compliance.
Use of non-Sendo-approved accessories may
violate FCC RF exposure guidelines and should be
avoided.
55
16
Regulatory Compliance and SAR Statements
*In the United States and Canada, the SAR limit for
mobile phones used by the public is 1.6 watts/kg
(W/kg) averaged over one gram of tissue and
allows for testing and other tolerances. The
standard incorporates a substantial margin of
safety to give additional protection for the public
and to account for any variations in measurements
and during production.
** The value stated is for the samples tested, and
applies to the GSM 850 MHz and 1900 MHz bands.
Your phone may contain other bands that allow it to
operate in other regions and complies with specific
absorption rate (SAR) limits, applicable in those
regions.
Regulatory compliance
Your phone has been designed to comply with
applicable standards when used correctly in
accordance with the user instructions. Sendo GSM
850/1900 phones and accessories have been
tested and certified for compliance with the
following FCC and international standards, as
applicable:
FCC (USA) Standards
FCC Part 24 (47CFR): 2001 - Sections: 24.232;
24.235; 24.238
FCC Part 22 (47CFR): 2001 - Sections: 22.355;
22.913; 22.197
FCC Part 15 (47CFR): 2001 Class B - Sections:
15.107; 15.109
FCC Part 2 (47CFR): 2001 - Sections: 2.1046;
2.1049; 2.1051; 2.1055
International Standards
IEC/UL60950 (Electrical Safety)
CSA C22.2 No 60950-00:2000, 3rd Edition (Canada
electrical safety)
3GPP TS 51.010-1 - V5.0.0 September 2002
Release 5
3GPP TS 51.010-1 - V5.0.0 September 2002
Release 5
International SAR (Human Exposure) Standards
IEEE Std. C95.1 / C95.3 (USA)
OET Bulletin 65 Supplement C: (2001-01)
56
17
End User License Agreement
17 End User License Agreement
END USER SOFTWARE LICENSE AGREEMENT
This Software License Agreement ("Agreement") is
between You and Sendo International Ltd and/or
one of its affiliates ("Licensor"). The Agreement
authorizes you to use the Software specified in
Clause 1 below, which may be included on your
phone, stored on a CD-ROM, sent to you by
electronic mail, downloaded from Licensor's Web
pages or servers or from other sources under the
terms and conditions set forth below. This is an
agreement on end user rights and not an
agreement for sale. Licensor continues to own the
copy of the Software and any other copy that you
are authorized to make pursuant to this Agreement.
Read this Agreement carefully before installing,
downloading or using the Software. Further, by
installing, downloading and/or using the Software,
you agree to the terms and conditions of this
Agreement.
1. SOFTWARE.
As used in this Agreement, the term "Software"
means, collectively: (i) all the software in your
phone, all of the contents of the disk(s), CD-
ROM(s), electronic mail and its file attachments, or
other media with which this Agreement is provided;
(ii) related Licensor or third party software; (iii)
digital images, stock photographs, clip art or other
artistic works ("Stock Files") (iv) related explanatory
written materials ("Documentation"); (v) fonts (vi)
upgrades, modified versions, updates, additions
and copies of the Software, if any, licensed to you
by Licensor (collectively "Updates") and (vii) any
other possible documentation related thereto.
2. END USER RIGHTS AND USE.
Licensor grants to you a non-exclusive, non-
transferable end user right to install the Software or
use the Software installed on the phones. The
Software is licensed with the phone as a single
integrated product and may be used with the
phone only as set forth in these licensing terms.
3. LIMITATIONS ON END USER RIGHTS.
(a) You may not copy, distribute, or make derivative
works of the Software.
(b) You may not use, modify, translate, reproduce
or transfer the right to use the Software or copy the
Software except as expressly provided in this
Agreement.
(c) You may not resell, sublicense, rent, lease or
lend the Software; except you may permanently
transfer all of your rights as set forth in the
Agreement only as part of a permanent sale or
transfer of the phone, provided the recipient agrees
to the terms of this Agreement.
(d) You may not reverse engineer, reverse compile,
disassemble or otherwise attempt to discover the
source code of the Software (except to the extent
that this restriction is expressly prohibited by law) or
create derivative works based on the Software.
(e) You shall not display, modify, reproduce and
distribute any of the Stock Files included with the
Software.
(f) You agree that you shall only use the Software in
a manner that complies with all applicable laws in
the jurisdiction in which you use the Software,
including, but not limited to, applicable restrictions
concerning copyright and other intellectual
property rights.
4. COPYRIGHT.
Licensor and/or its software suppliers own the
Software and all rights, without limitation including
proprietary rights therein, and their respective
affiliates and are protected by international treaty
provisions and other applicable national laws of the
country in which it is being used. The structure,
organization and code of the Software are the
valuable trade secrets and confidential information.
57
17
End User License Agreement
5. MULTIPLE COPIES / UPDATES.
If the Software supports multiple platforms or
languages, if you receive the Software on multiple
media, or if you otherwise receive multiple copies of
the Software, the number of phones on which all
versions of the Software are installed shall be one
phone. If the Software is an Update to a previous
version of the Software, you must possess a valid
end user right to such previous version in order to
use the Update and you may use the previous
version for ninety (90) days after you receive the
Update in order to assist you in the transition to the
Update. After such time you no longer have a right
to use the previous version, except for the sole
purpose of enabling you to install the Update.
6. COMMENCEMENT & TERMINATION.
This Agreement is effective from the first date you
use or install the Software. Your end user rights
automatically and immediately terminate without
notice from Licensor if you fail to comply with any
provision of this Agreement. In such event, you
must immediately delete, destroy or return at your
own cost and expense, and without entitlement to
any refund of the purchase price, the phone and
the Software, and all related material to Licensor.
7. EXCEPT AS EXPRESSLY PROVIDED IN THE
LIMITED WARRANTY FOR THE PHONE, YOU
ACKNOWLEDGE THE SOFTWARE IS PROVIDED
"AS IS" WITHOUT WARRANTY OF ANY KIND
EXPRESS OR IMPLIED. TO THE MAXIMUM
EXTENT PERMITTED BY APPLICABLE LAW
NEITHER LICENSOR, LICENSOR’S SOFTWARE
SUPPLIERS OR THEIR RESPECTIVE AFFILIATES,
NOR THE COPYRIGHT HOLDERS MAKE ANY
REPRESENTATIONS OR WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO
THE WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE OR THAT
THE SOFTWARE WILL NOT INFRINGE ANY THIRD
PARTY PATENTS, COPYRIGHTS, TRADEMARKS
OR OTHER RIGHTS. THERE IS NO WARRANTY BY
LICENSOR OR BY ANY OTHER PARTY THAT THE
FUNCTIONS CONTAINED IN THE SOFTWARE
WILL MEET YOUR REQUIREMENTS OR THAT THE
OPERATION OF THE SOFTWARE WILL BE
UNINTERRUPTED OR ERROR-FREE.
8. NOT FAULT TOLERANT
THE SOFTWARE MAY CONTAIN TECHNOLOGY
THAT IS NOT FAULT TOLERANT AND IS NOT
DESIGNED, MANUFACTURED, OR INTENDED
FOR USE IN ENVIRONMENTS OR APPLICATIONS
IN WHICH THE FAILURE OF THE LICENSED
SOFTWARE COULD LEAD DIRECTLY TO DEATH,
PERSONAL INJURY, OR SEVERE PHYSICAL OR
ENVIRONMENTAL DAMAGE OR FINANCIAL
LOSS.
9. LIMITATION OF LIABILITY.
TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, IN NO EVENT SHALL
LICENSOR OR LICENSOR’S SOFTWARE
SUPPLIERS OR THEIR RESPECTIVE AFFILIATES
AND EMPLOYEES BE LIABLE FOR ANY LOST
PROFITS, REVENUE, SALES, DATA OR COSTS OF
PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES, PROPERTY DAMAGE, PERSONAL
INJURY, INTERRUPTION OF BUSINESS, LOSS OF
BUSINESS INFORMATION OR FOR ANY SPECIAL,
DIRECT, INDIRECT, INCIDENTAL, ECONOMIC,
COVER, PUNITIVE, SPECIAL OR
CONSEQUENTIAL DAMAGES, HOWEVER
CAUSED AND WHETHER ARISING UNDER
CONTRACT, TORT, NEGLIGENCE, OR OTHER
THEORY OF LIABILITY ARISING OUT OF THE USE
OF OR INABILITY TO USE THE SOFTWARE, EVEN
IF LICENSOR OR ITS SOFTWARE SUPPLIERS ARE
ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. BECAUSE SOME COUNTRIES/
STATES/JURISDICTIONS DO NOT ALLOW THE
58
17
End User License Agreement
EXCLUSION OR LIMITATION OF LIABILITY, BUT
MAY ALLOW LIABILITY TO BE LIMITED, IN SUCH
CASES, THE LIABILITY OF LICENSOR, ITS
SOFTWARE SUPPLIERS AND THEIR RESPECTIVE
AFFILIATES AND EMPLOYEES SHALL BE LIMITED
TO, AT LICENSOR’S OPTION, EITHER (A) RETURN
OF THE PRICE PAID LESS A REASONABLE
AMOUNT FOR USAGE, OR (B) REPAIR OR
REPLACEMENT OF THE SOFTWARE THAT DOES
NOT MEET THE LIMITED WARRANTY PROVIDED
WITH THE PHONE AND WHICH IS RETURNED IN
ACCORDANCE WITH THE REQUIREMENTS OF
THE LIMITED WARRANTY. Nothing contained in
this Agreement shall prejudice the statutory rights
of any party dealing as a consumer. Nothing
contained in this Agreement limits Licensor's
liability to You in the event of death or personal
injury resulting from Licensor's negligence if law
prohibits such a limitation. Licensor is acting on
behalf of its software suppliers and their respective
employees and affiliates for the purpose of
disclaiming, excluding and/or restricting
obligations, warranties and liability as provided in
this clause 9, but in no other respects and for no
other purpose.
10. TECHNICAL SUPPORT.
Licensor has no obligation to furnish You with
technical support except as agreed in writing
between You and Licensor in the Limited Warranty
provided with the phone.
11. EXPORT CONTROL.
The Software may be subject to export regulation of
the United Kingdom and other countries. You agree
that You shall comply with all applicable export
laws, restrictions and regulations of the United
Kingdom or foreign agencies or authorities, and
shall not export, or transfer for the purpose of re-
export, any Software, product or technical data
received under this Agreement or any Software or
product produced by use of such technical data,
including processes and services, in violation of
any applicable restrictions, laws or regulations, or
without all necessary approvals.
12. APPLICABLE LAW & GENERAL PROVISIONS.
This Agreement shall be governed by and
construed in accordance with the internal laws of
the United Kingdom without regard to its conflicts of
laws rules.
This is the entire agreement between Licensor and
you relating to the Software and it supersedes any
prior representations, discussions, undertakings,
end user agreements, communications or
advertising relating to the Software.
59
18
Warranty Statement
18 Warranty Statement
Sendo America, Inc. ("SENDO”) warrants, subject to the exclusions and limitations set forth below, that this
cellular phone ("Product") is free from defects in material and workmanship that result in Product failure
during normal usage, according to the following terms and conditions:
1. The limited warranty for the Product extends for ONE (1) year beginning on the date of the purchase of the
Product or FIFTEEN (15) months from the date of its manufacture as determined by the date code in the
Product.
2. The limited warranty extends to the original purchaser of the Product ("Consumer") and is not assignable
or transferable to any subsequent purchaser or user.
3. The Limited warranty extends only to Consumers who purchase the Product in the market for its intended
sale.
4. During the limited warranty period, SENDO will repair, or replace, at SENDO's sole option, any defective
parts, or any parts that will not properly operate for their intended use with new or refurbished replacement
items if such repair or replacement is needed because of malfunction or failure of the Product during normal
usage. No charge will be made to the Consumer for any such parts. SENDO will also pay for the labor
charges incurred by SENDO in repairing or replacing the defective parts. The limited warranty does not
cover defects in appearance, cosmetic, decorative or structural items, including framing, and any non-
operative parts. This limited warranty does not apply to any damage or failure to operate caused by use of
the product other than in accordance with the instructions contained in the User Manual, or for periodic
maintenance or repair due to normal wear and tear. SENDO's limit of liability under the limited warranty shall
be the actual cash value of the Product at the time the Consumer returns the Product for repair, determined
by the price paid by the Consumer for the Product less a reasonable amount for usage. SENDO shall not be
liable for any other losses or damages. These remedies are the Consumer's exclusive remedies for breach
of warranty.
5. Upon request from SENDO, the Consumer must prove the date of the original purchase of the Product by
a dated bill of sale or dated itemized receipt.
6. The Consumer shall bear the cost of taking or shipping the Product to the place of purchase or the
Customer Service Department of SENDO. If the Product was taken to the place of purchase, the Consumer
shall bear the cost of retrieving the Product. If shipped to SENDO, SENDO shall bear the cost of shipping the
Product back to the Consumer after the completion of service under this limited warranty and provided that
repairs were required to be performed under this limited warranty.
7. The Consumer shall have no coverage or benefits under this limited warranty if any of the following
conditions are applicable:
a) The Product has been subject to abnormal use, abnormal conditions, improper storage, exposure to
moisture or dampness, unauthorized modifications, unauthorized connections, unauthorized repair, misuse,
neglect, abuse, accident, alteration, improper installation, or other acts which are not the fault of SENDO,
including damage caused by shipping.
b) Physical damage to the surface of the Product, including scratches or cracks in or to the outside casing
or LCD, or damages caused by dropping the Product.
60
18
Warranty Statement
c) The Product has been damaged from external causes such as liquid, water, collision with an object, or
from fire, flooding, sand, dirt, windstorm, lightening, earthquake or damage from exposure to weather
conditions, an Act of God, or battery leakage, theft, blown fuse, or improper use of any electrical source,
damage caused by computer or internet viruses, bugs, worms, Trojan Horses, cancelbots or damage
caused by the connection to other products not recommended for interconnection by SENDO.
d) The Product has been altered or repaired by anyone other than an approved SENDO service center or if
it has been used with unapproved accessories or other ancillary items.
e) For adaptations or adjustments made to the Product to comply with local standards in any country other
than one for which the Product was designed and manufactured.
f) Loss or integrity of any user data stored in the Product or any storage device used in conjunction with the
Product at any time.
g) The Customer Service Department at SENDO was not advised by the Consumer in writing of the alleged
defect or malfunction of the Product within fourteen (14) days after the expiration of the applicable limited
warranty period.
h) The Product serial number plate or the accessory data code has been removed, defaced or altered.
i) The defect or failure to operate was caused by defective function of the cellular system or by inadequate
signal reception.
8. If a problem develops during the limited warranty period, the Consumer shall take the following step-by-
step procedure:
a) The Consumer shall return the Product to the place of purchase for repair or replacement processing.
Back up all data before returning the Product for repair. If the Consumer has sensitive information stored on
the Product, the Consumer must copy it to another device and delete it from the Product before repair.
b) If "a" is not convenient because of distance (more than 50 miles) or for other good cause, the Consumer
may contact the Customer Service Department at SENDO, at the phone number listed on the bottom of the
next page, for further instructions.
c) The Consumer shall ship the Product prepaid and insured. Expenses related to removing the Product from
an installation are not covered under this limited warranty.
d) The Consumer will be billed for any parts or labor charges not covered by this limited warranty. The
Consumer will be responsible for any expenses related to reinstallation of the Product.
e) SENDO will repair or authorize the repair of the Product under the limited warranty within 30 days after
receipt of the Product by SENDO or an SENDO authorized service center. If SENDO cannot perform repair
covered under this limited warranty within 30 days, or after a reasonable number of attempts to repair the
same defect, SENDO at its sole option, will provide a replacement Product or refund the purchase price of
the Product less a reasonable amount for usage.
61
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Warranty Statement
f) If the Product is returned to the Customer Service Department at SENDO during the limited warranty
period, but the problem with the Product is not covered under the terms and conditions of this limited
warranty, the Consumer will be notified and given an estimate of the charges the Consumer must pay to have
the Product repaired, with all shipping charges billed to the Consumer. If the estimate is refused, the Product
will be returned freight collect. If the Product is returned to the Customer Service Department at SENDO after
the expiration of the limited warranty period, SENDO's normal service policies shall apply and the Consumer
will be responsible for all shipping charges.
9. The Product consists of newly assembled equipment that may contain used components that have been
reprocessed to allow machine compliance with Product performance and reliability specifications.
10. ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OR
USE, SHALL BE LIMITED TO THE DURATION OF THE FOREGOING LIMITED WRITTEN WARRANTY.
OTHERWISE, THE FOREGOING LIMITED WARRANTY IS THE CONSUMER'S SOLE AND EXCLUSIVE
REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. SENDO DOES NOT
WARRANT UNINTERRUPTED OR
ERROR FREE INTERNET OR DATA CONNECTIONS. SENDO SHALL NOT
BE LIABLE FOR SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED
TO, LOSS OF ANTICIPATED BENEFITS OR PROFITS, LOSS OF SAVINGS OR REVENUE, PUNITIVE
DAMAGES, LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT, LOSS OF DATA, COST
OF CAPITAL, COST OF ANY SUBSTITUTE EQUIPMENT OR FACILITIES, DOWNTIME, THE CLAIMS OF ANY
THIRD PARTIES, INCLUDING CUSTOMERS, AND INJURY TO PROPERTY, RESULTING FROM THE
PURCHASE OR USE OF THE PRODUCT OR ARISING FROM BREACH OF THE WARRANTY, BREACH OF
CONTRACT, NEGLIGENCE, STRICT TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY, EVEN IF
SENDO KNEW OF THE LIKELIHOOD OF SUCH DAMAGES. SENDO SHALL NOT BE LIABLE FOR DELAY IN
RENDERING SERVICE UNDER THE LIMITED WARRANTY, OR LOSS OF USE DURING THE PERIOD THAT
THE PRODUCT IS BEING REPAIRED OR LOSS OF DATA.
11. Some jurisdictions do not allow limitation of how long an implied warranty lasts, so the above one year
warranty limitation may not apply to you (the Consumer). Some jurisdictions do not allow the exclusion or
limitation of incidental and consequential damages, so certain of the above limitations or exclusions may not
apply to you (the Consumer). This limited warranty gives the Consumer specific legal rights and the
Consumer may also have other rights that vary from jurisdiction to jurisdiction.
12. SENDO neither assumes nor authorizes any authorized service center or any other person or entity to
assume for it any other obligation or liability beyond that which is expressly provided for in this limited
warranty including the provider or seller of any extended warranty or service agreement.
13. This is the entire warranty between SENDO and the Consumer, and supersedes all prior and
contemporaneous agreements or understandings, oral or written, and all communications relating to the
Product, and no representation, promise or condition not contained herein shall modify these terms.
14. This limited warranty allocates the risk of failure of the Product between the Consumer and SENDO. The
allocation is recognized by the Consumer and is reflected in the purchase price of the Product.
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Warranty Statement
15. Any action or lawsuit for breach of warranty must be commenced within eighteen (18) months following
delivery of the Product.
16. Questions concerning this limited warranty may be directed to: www.sendo.com/warranty.
17. The limited warranty period for SENDO accessories are specifically defined within their own warranty
cards and packaging.
Note: Register your warranty at www.sendo.com/warranty/index.aspx as soon as you
purchase your phone. This information is stored for support purposes. Contact information for
the world-wide network of Sendo authorized service centers is available at
www.sendo.com/warranty or for your local representative see the notice included in the box.