Sendo SND551 Dual Band Portable Cellular Transceiver User Manual M551

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Document ID	391880
Application ID	du813UownK0GUOwLT1M37g==
Document Description	Users manual
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	151.97kB (1899604 bits)
Date Submitted	2004-01-27 00:00:00
Date Available	2004-01-27 00:00:00
Creation Date	2003-07-25 11:13:46
Producing Software	Acrobat Distiller 5.0.5 (Windows)
Document Lastmod	2003-07-25 14:11:45
Document Title	M551.book
Document Creator	FrameMaker 7.0
Document Author:	DSpence

M551.book Page 1 Friday, July 25, 2003 11:14 AM
Contents
10
11
12
13
14
15
16
17
18
Copyright and Legal Information
Your Phone
Getting started
Menu navigation
11
Making a call
12
Answering a call
14
Using the contact list
15
Messages
17
Internet menu
24
Sounds
28
Extras
30
Settings
36
Services
39
Troubleshooting
41
Safety information
44
Regulatory Compliance and SAR Statements
48
End User Licence Agreement
50
Warranty Statement
53
M551.book Page 2 Friday, July 25, 2003 11:14 AM
M551.book Page 1 Friday, July 25, 2003 11:14 AM
Copyright and Legal Information
REVISE THIS DOCUMENT OR WITHDRAW IT AT
ANY TIME WITHOUT PRIOR NOTICE. UNDER NO
CIRCUMSTANCES SHALL SENDO BE
RESPONSIBLE FOR ANY LOSS OF DATA OR
INCOME OR ANY SPECIAL, INCIDENTAL,
CONSEQUENTIAL OR INDIRECT DAMAGES
HOWSOEVER CAUSED.
Copyright Information
Part number: 8E30-0P261-50000, Edition 1.
Copyright Sendo 2003. All rights reserved.
Printed in the Netherlands.
SENDO is a registered trademark, or trademark, of
Sendo International Ltd. and/or its affiliates.
Reproduction, transfer, distribution or storage of
part or all of the contents in this document in any
form without the prior written permission of Sendo is
prohibited.
T9 Text Input is a registered trademark of Tegic
Communications. All rights reserved. T9 Text input
is licensed under one or more of the following U.S.
Patents: 5,818,437, 5,953,541, 5,945,928,
6,011,554 and additional patents are pending
worldwide.
Export Information
The product is subject to the United States Export
Administration Regulations. Diversion contrary to
U.S. law is prohibited. You must comply with all
applicable export laws, restrictions and regulations
of the United States or foreign agencies or
authorities, and shall not export, or transfer for the
purpose of re-export, this product in violation of any
such restrictions, laws or regulations, or without all
necessary approvals. As of June 2001 under US
legal requirements, this means that the Exported
Product may not be downloaded or otherwise
exported or re-exported (i) into Cuba, Iran, Iraq,
Libya, North Korea, Sudan, Syria, the Talibancontrolled areas of Afghanistan or any other
country subject to U.S. trade sanctions covering
the downloaded software product, to individuals or
entities controlled by such countries, or to nationals
or residents of such countries other than nationals
who are lawfully admitted permanent residents of
countries not subject to such sanctions; or (ii) to
anyone on the U.S. Treasury Department's list of
Specially Designated Nationals and Blocked
Persons, the U.S. Commerce Department's Denied
Persons List, or the U.S. Commerce Department's
Entity List.
Disclaimer
The information contained in this user guide is
written for the Sendo phone model 551. Sendo
reserves the right to make changes and
improvements to the products and any of the
features of the products described in this document
without prior notice
THE CONTENTS OF THIS DOCUMENT ARE
PROVIDED "AS IS". EXCEPT AS REQUIRED BY
APPLICABLE LAW, NO WARRANTIES OF ANY
KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE
MADE IN RELATION TO THE ACCURACY,
RELIABILITY OR CONTENTS OF THIS
DOCUMENT. SENDO RESERVES THE RIGHT TO
Copyright and Legal Information
The wireless phone described in this manual is
approved for use in GSM 850 and 1900 networks.
M551.book Page 2 Friday, July 25, 2003 11:14 AM
Copyright and Legal Information
For Your Safety
FCC/Industry Canada Notice
You should observe and follow the guidelines given
in this manual for the safe and efficient use of your
phone. Failure to comply with these guidelines and
requirements may void your warranty and may
invalidate any approvals given to the phone. Please
see the Safety information section of this manual
before you use the phone.
This phone may cause TV or radio interference (for
example, when using the phone in close proximity
to receiving equipment). The FCC or Industry
Canada can require you to stop using the phone if
such interference cannot be eliminated.
This device complies with part 15 of the FCC rules.
Operation is subject to the condition that this device
does not cause harmful interference.
Approved Accessories Warning
Harmful Interference
(Brazil Regulatory Statement)
Use only batteries, chargers and accessories
approved by Sendo for use with this phone model.
The use of any other types may invalidate any
warranty applying to the phone, and may be
dangerous. For availability of approved
accessories, please check with your dealer or visit
www.sendo.com.
When you disconnect the power cord of any
accessory, grasp and pull the plug, not the cord.
This equipment is a secondary type device, that is,
it is not protected against harmful interference,
even if the interference is caused by a device of the
same type, and it also cannot cause any
interference to primary type devices.
Network Services
A number of features included in this guide are
called network services. They are services
provided by wireless service providers. Before you
can take advantage of any of these network
services, you must subscribe to these service(s)
from your home wireless service provider and
obtain instructions for their use. Some of these
network services may not be available when
roaming on a network other than your home
network.
M551.book Page 3 Friday, July 25, 2003 11:14 AM
Your Phone
and other information is shown here.
#Left soft key – This key performs the function
immediately above it on the display.
$Right soft key – A long press of this key will
switch the telephone on and off. It also
performs the function immediately above it
on the display.
%Quick access key – The function of this key
will vary depending on the model of your
phone. It provides quick access to a certain
function such as SIM Toolkit or messaging.
&Clear key – This erases text or takes you back
to your previous step, depending on the
context. A long press of this key takes you
back to the main screen.
'Up and down keys – Used to scroll through
menus and options.
Your Phone
!Earpiece
"Display – Graphical indicators, menu options
M551.book Page 4 Friday, July 25, 2003 11:14 AM
Your Phone
!External Display - graphical indicators, time
and date are shown here.
"Charger/accessories connector - Insert the
charger connector here. This connector is
also used to connect appropriate accessories
such as a hands-free kit.
M551.book Page 5 Friday, July 25, 2003 11:14 AM
Your Phone
M551.book Page 6 Friday, July 25, 2003 11:14 AM
Your Phone
Symbol description
Main screen
Battery indicator
Empty icon indicates a very weak
battery level. Solid icon indicates a
fully charged battery level
New text message
Battery charging
New voice mail message (this icon
is network dependent)
All incoming calls are diverted
Keypad locked
Signal strength indicator
No bars indicates a very weak
signal
Four bars indicates a very strong
signal
Silent mode active
Vibrate only
Alarm clock set
In calls list
Shows that a call was incoming
Shows that a call was missed
Shows that a call was outgoing
In messages list
Indicates the messages which
have not yet been read
κ
Indicates the smiley messages
which have not yet been read
Indicates the messages which
have been read
ϕ
Indicates the smiley messages
which have been read
Lists
In lists shows the option that is
currently activated
Internet
GPRS active
GPRS inactive
GPRS active in-call
M551.book Page 7 Friday, July 25, 2003 11:14 AM
Getting started
Slide the SIM into place, starting with the left
edge first, making sure that the goldencolored contacts of the card are touching
the contacts of the phone.
ζ Note: You cannot insert or remove the
SIM unless you remove the battery. If
you need to remove the battery, press
up on the tabs on the left side of the
battery and lift out.
ζ Note: Always turn your phone off before
you insert or remove the battery.
Removing the back cover
Press down on the central area at the top of
the back cover of the phone, and lift the
cover off.
ζ Note: Keep all SIM cards out of small
children’s reach. The SIM card is easily
damaged by scratches or bending, so
be cautious when inserting and
removing the card.
Getting started
Inserting the SIM card
To use your phone, you must first insert the
SIM card supplied by your service provider,
and then charge the battery.
M551.book Page 8 Friday, July 25, 2003 11:14 AM
Getting started
Inserting the battery
Charging the battery
Insert the battery into the phone, starting
with the right side first. Align the tabs on the
edge of the battery with the tabs on the
edge of the phone. Make sure the goldencolored contacts of the battery are touching
the contacts on the phone. Push down into
place.
You must charge the battery for at least 12
hours before using the phone for the first
time. After this, the battery will normally take
around 2 to 3 hours to charge.
Insert the connector on the charger lead into
the connector on the top left of the phone.
Plug the charger into a wall socket. When
charging commences, the battery icon will
change into a charger cable icon. When the
battery is fully charged, the battery icon will
reappear and you can disconnect the
charger.
Once you connect the charger, you can
switch your phone on. If the battery is
completely empty, it may take a few minutes
before you can make or receive a call once
you plug the phone into a charger.
If you need to remove the battery, press up
on the tabs on the left side of the battery and
lift out.
ζ Note: When the battery is completely
discharged it may take some time for the
battery charging icon to appear after
you have connected the charger.
ζ Note: Always turn your phone off before
you insert or remove the battery.
M551.book Page 9 Friday, July 25, 2003 11:14 AM
Note
Please observe the following notes and
precautions regarding the use of batteries
and related equipment.
For longer operation times, discharge the battery
from time to time by leaving your phone switched on
until it turns itself off and the battery is fully
discharged.
Note
Do not attempt to discharge the battery by any other
means.
If you remove your battery you will find the phone’s
label on the back portion of the phone. This label
includes information about the phone, such as the
model number.
Use the battery only for its intended purpose.
Never use any charger or battery that is damaged or
worn out.
Do not remove the phone’s label. In the unlikely
event that you ever need to make a warranty claim
or seek assistance with respect to use of your
phone, you may be asked for this information.
Do not short circuit the battery. All batteries can
cause property damage, injury or burns if a
conductive material such as jewelry or keys comes
into contact with the exposed terminals. The
material may complete an electrical circuit and
become quite hot. Exercise care in handling your
phone battery. For example, avoid carrying your
phone battery loose in a pocket or purse. This
product is designed for use with Sendo-approved
batteries only. Use of unapproved batteries may be
dangerous and may cause damage to the battery or
the phone and may void your warranty.
Note that a new battery's full performance is
achieved only after two or three complete charge
and discharge cycles. The operation times provided
are reasonable estimates and may be affected by
network conditions, charging and phone usage.
The battery can be charged and discharged
hundreds of times, but it will eventually wear out.
When the operating time (talk time and standby
time) is noticeably shorter than normal, it is time to
buy a new battery.
Leaving the battery in hot or cold places, such as in
a closed car in summer or winter conditions, may
reduce the capacity and lifetime of the battery.
Always try to keep the battery between 15°C and
25°C (59°F and 77°F). A phone with a battery that
has been exposed to temperature extremes may
temporarily not work, even when the battery is fully
charged.
Use only batteries approved by Sendo and
recharge your battery only with the chargers
approved by Sendo. When a charger is not in use,
disconnect it from the power source. Do not leave
the battery connected after the battery indicator
shows that the battery is full, or for longer than a
single day, since overcharging may shorten its life.
If left unused a fully charged battery will discharge
itself over time.
Dispose of the battery properly. Comply with all
local laws or regulations in disposing of your battery.
Do not dispose of batteries in a fire.
Getting started
Charging and Discharging
M551.book Page 10 Friday, July 25, 2003 11:14 AM
Getting started
Powering up/down
To switch the phone on, press δ.
If the phone asks for a PIN code, enter the
code that is supplied with the SIM card. The
code will be displayed as asterisks. When
complete, press γ, OK.
Wait a few seconds while the phone
searches for the network. Once the network
has been found, the main screen appears
and your phone is ready to be used. The
main screen shows the network name and
two icons giving the signal strength (top
right) and battery level (top left).
To switch the phone off, press and hold
δ.
10
M551.book Page 11 Friday, July 25, 2003 11:14 AM
Menu navigation
Shortcuts
( Press : from the main screen to
access the calls list. From here you can
call, save, chat and send messages to
any of the entries.
Scrolling
You can scroll through the menu using the
Up and Down keys : and ;. When you
find the menu that you are looking for, press
γ, Select to go in. Press Back, or χ to
return to the previous level.
( Press ; from the main screen to
access your contacts list. From here you
can call, save, chat and send messages
to any of the entries.
SIM Toolkit
( To lock/unlock the keypad, press γ,
then * from the main screen. The locked
symbol,
is displayed on the main
screen when the phone is locked.
Your service provider may offer some
special services or applications. The name
of the menu may change to indicate the type
of service, for example “Information”.
( To enter/exit silent mode press γ then
# from the main screen. The silent
symbol,
is displayed on the main
screen when the phone is in silent mode.
For more details, please contact your
service provider.
ζ Note: If the vibrate function is set to on,
the phone will still vibrate whilst in silent
mode.
( To enter a pause while dialing, press and
hold # until the letter p appears. This will
insert a pause of 3 seconds.
11
Menu navigation
To enter the main menu, press γ, Menu
from the main screen.
M551.book Page 12 Friday, July 25, 2003 11:14 AM
Making a call
Making a call
Dialing a number
Making calls from the contact list
1 Press ; from the main screen, you can
also press δ, Contacts then select the
Search option.
1 Key in the area code and number that
you want to call, then press γ, Call to
dial.
To delete the entire number and return to
the main screen, press and hold χ.
2 Type in the first letters of the name or
scroll and find the one that you want.
2 To end the call, press δ, End.
3 Press γ, Call to dial.
Making an international call
Speed dialing
1 Press and hold 0 until the plus sign "+"
is displayed. This replaces the
international access code.
Allows you to dial a number simply by
pressing and holding the assigned key from
the main screen.
2 Enter the country code, area code, and
phone number.
To assign a contact list entry to a key:
Press ; to enter the contacts list and
scroll to the appropriate entry. Press and
hold one of the keys 2 to 9 until the key
number appears on the left of the screen
beside the name. This indicates that the
speed dial is successfully assigned.
3 Press γ, Call to dial.
Making an emergency call
1 Enter 999 (or the local emergency
number).
2 Press γ, Call to dial.
ζ Note: 1 is normally reserved for voice
mail.
ζ Warning: The phone must be switched
Making calls using speed dial
on, open, properly charged and used in
a service area with adequate signal
strength to make an emergency call.
Emergency calls also may not be
possible when certain network services
or phone features are in use. Do not rely
on your wireless phone as your only
method of emergency communications.
1 Press and hold the number key assigned
to the contact you want to call.
12
M551.book Page 13 Friday, July 25, 2003 11:14 AM
Making a call
Making a call from the calls list
The phone stores a list of your recent
incoming, outgoing and missed calls.
The list stores up to 30 entries.
An icon on the left of the screen indicates the
type of call:
Incoming call
Missed call
Outgoing call
To dial a number from the redial/calls list:
Press : from the main screen to access
the list. Scroll to the entry you want to call
and press γ, Call to dial.
Adjusting the volume
The earpiece volume can be adjusted
during a conversation. Press : to make
the speech louder and ; to make it
quieter.
13
M551.book Page 14 Friday, July 25, 2003 11:14 AM
Answering a call
Answering a call
ζ Note: Your network may not support call
To answer a call the phone must be open.
waiting or may require you to subscribe
to this feature. If you do not have call
waiting or are roaming on another
network, accepting a second call will
end the first call. You will not be able to
switch.
To accept a call press γ, Accept.
To reject a call, press δ, Reject.
You can set up your phone so that any call
is automatically answered when you open
the phone. For more information please see
the Active flip answer section in the Settings
chapter.
In-call options
When you are in a call, you can press γ,
Options. These could be:
ζ Note: If you can’t answer a call, but you
don’t want to reject it, press ; to
Contacts
Gives you access to the contact list.
silence the ringtone.
Call waiting
Hold/Unhold
Puts the active call on hold/reactivates the
held call.
This feature means you are informed of a
second incoming call by an audible melody
in the earpiece.
Mute/Unmute
Switches the microphone off/on.
ζ Note: Please refer to the Services
Send message
Allows you to send a text message.
chapter of this guide for more
information on how to activate call
waiting.
SIMToolkit
Gives you access to the SIM Toolkit.
Press δ, Reject to reject the second call.
Press γ, Accept to put the current call on
hold and activate the second call.
Swap
Swaps between the current call and the
call on hold.
To end the active call and return to the held
call, press δ, End.
End all
Ends all calls.
To switch between calls, press γ,
Options and then select the Swap option.
14
M551.book Page 15 Friday, July 25, 2003 11:14 AM
Using the contact list
3 Enter the name you wish to store in the
contact list, then press γ, OK. Use the
keypad as explained in the Messages
section to enter the characters and to
switch between lower case, upper case,
and numeric modes.
ζ Note: You can choose to store contacts
on your SIM, but the number of contacts
you can store will vary. Check with your
service provider.
You can quickly access your contact list
entries by pressing, ; from the main
screen.
4 Enter the chat name that you wish to
assign to the contact.
Finding a contact
Storing a name and number
1 Press δ, Contacts from the main
screen.
To add a contact:
1 Press δ, Contacts from the main
screen.
2 Select Search and then press Select.
3 Use the : and ; keys to find the
contact you want.
2 Use the up and down keys : and ;
to scroll to the Add new option, then
press γ, Select.
You can Call the contact directly from here
or view the contact list options.
3 Enter the area code and phone number,
then press γ, OK.
ζ Note: You can check your phone
number by selecting My number from
the main menu.
4 Enter the name you wish to store in the
contact list, then press γ, OK. Use the
keypad as explained in the Messages
section to enter the characters and to
switch between lower case, upper case,
and numeric modes.
Copy contacts
This option in the Contacts menu is used
to copy all the contacts that are stored on
your SIM onto your phone.
5 Enter the chat name that you wish to
assign to the contact.
ζ Note: This option is only available when
To add a contact from the main screen:
1 From the main screen, enter the area
code and phone number you wish to
store.
the default is set to phone.
15
Using the contact list
2 Press δ, Options and select Save.
You can store up to 500 names and numbers
in the contact list on your phone.
M551.book Page 16 Friday, July 25, 2003 11:14 AM
Using the contact list
Default
Contact list options
This option in the Contacts menu is used
to specify whether to use the names and
numbers on your phone as your default
contact list, or the names and numbers on
your SIM. Remember that you can store
up to 500 contacts on your phone!
When you have selected a name in the
contact list, you can open a list of options by
pressing δ, Options:
Send message
Send a text message directly to this
contact.
Chat
Initiate a chat with this contact.
Service numbers
Your service provider may have preprogrammed some useful numbers into
your SIM card. These numbers normally
give access to special services. For more
information contact your service provider.
Change
Change the details for this contact.
Details
View the details for this contact.
1 Press δ, Contacts to display the
contact list menu, scroll using : ;.
Copy to SIM/Copy to phone
Copy your contact details from your SIM to
your phone or from your phone to your
SIM. This menu option depends on the
default contact list you have selected on
the main menu.
2 Scroll to the Service no. option, then
press γ, Select.
ζ Note: This option is only displayed if
your service provider supports service
numbers.
Chat Details
View chat details for this contact.
Delete
Delete this contact.
16
M551.book Page 17 Friday, July 25, 2003 11:14 AM
Messages
Contact your service provider for more
details.
vary by network operator. Please review
your phones menu to determine the
menu items and features available on
your phone.
ζ Note: This is a network service which
may not always be available. Check with
your service provider.
Calling your voice mail
Reading a text message
When you have a new message in your
voice mailbox, your phone displays either
the voice mail icon
in the main screen or
a text message sent from the network. This
depends on your service provider.
When you receive a text message, the
envelope
icon is displayed at the top of
the main screen.
1 Press γ, Read to display the new
message directly from the main screen.
ζ Note: Voice mail is a network service
To read old messages select Read from
the Messages menu.
provided by your service provider. You
may have to subscribe to this service.
This service may not be available when
roaming.
2 Select the message using the : and
; keys and then press Select.
Press and hold 1. If the phone asks for
the voice mailbox number, enter it and press
γ, Call. The number can be obtained
from your service provider.
3 The message is displayed including any
ringtones, pictures, animations or
sounds. Use the up and down keys :
and ; to scroll through the message.
Alternatively, choose Voice mail from the
Messages menu and press Select γ.
ζ Note: Messages containing ringtones,
pictures, animations and sounds are
often referred to as EMS (Enhanced
Messaging Service) messages or Smart
messages. Your Sendo M550 phone
can receive SMS, EMS and Smart
Messaging messages. See the
Compatible formats section at the end of
this chapter for details of compatible
formats.
Broadcast
Your service provider may offer Cell
Broadcast messages. This could be
information on the traffic, weather, events, or
local information which is broadcast by the
network to all mobiles in a specific area.
When you activate this feature, you may
receive messages about the selected topic.
17
Messages
ζ Note: The contents of this menu may
M551.book Page 18 Friday, July 25, 2003 11:14 AM
Messages
4 Press γ Options to access the
following message options:
ζ Note: This option is only displayed if a
ringtone is included in the message.
Delete
Removes the message.
Time/date
Displays the date and time of the
message.
ζ Note: You can delete all the messages
you have read by selecting Delete all
read from the main Messages menu.
Forward
Sends the message to someone else.
Chat
Initiates a chat session.
Sending a text message
You can send text messages to any other
compatible phone.
Reply
Sends a text message to the sender.
ζ Note: There is no restriction on the
Call
Calls the sender (or, if there is a number in
quotes in the message, this number is
called instead).
length of the text messages you send,
but longer text messages could cost
more than the standard cost quoted by
your service provider.
Save no.
Adds the sender’s phone number to your
contact list.
1 Enter the Messages menu and select the
Send option.
Save picture
Saves a picture which appears in the
incoming message to your phone. The
picture is stored under pictures in the
Extras menu.
2 Select the New option to enter a new
message or select the Saved option to
choose from a list of messages that you
can add to.
3 When you have entered the text, press
γ, Send. See the Entering text section
in this chapter for details of entering text,
numbers and symbols.
ζ Note: This option is only displayed if a
picture is included in the message and
you are allowed to save it.
ζ Note: You can save messages you send
Save ringtone
Saves a ringtone which has been sent with
the incoming message to your phone.
to others in your Inbox, but you must
select Save before you send the
message.
18
M551.book Page 19 Friday, July 25, 2003 11:14 AM
Add animation
Select the animation to insert into the
message from the list. Press Add.
5 Press γ, Send to send the message.
Add contact
Select the contact details to insert into the
message from the list. Press Select. Note
that the contact information is added as
text (name and number) to your message.
ζ Note: If you reply to a message, you do
not have to re-enter the number. This is
done automatically.
Add ringtone
Select the ringtone to insert into the
message from the list. Press Add.
Sending ringtones, pictures, animations,
and more
You can send ringtones, pictures,
animations, sounds, and contacts in your
messages to compatible phones.
Add sounds
Select the sound to insert into the
message from the list. Press Add.
ζ Note: Messages containing ringtones,
Message settings
pictures, animations and sounds are
often referred to as EMS (Enhanced
Messaging Service) messages or Smart
messages. Your Sendo M550 phone
can send SMS (text only) and EMS
messages. See the Compatible formats
section at the end of this chapter for
details of compatible formats.
This menu has the following options:
Status report
Allows you to set whether or not you want
to be informed when your correspondent
has received your text message.
Center number
Allows you to enter or change the service
center number for text messaging.
From the message screen, select Options
δ and select the relevant option:
Voice mail
Allows you to enter or change your voice
mail number.
Add picture
Use the : and ; keys to select the
picture to insert into the message from the
list. The picture is displayed, now press
Add. The picture is added to your
message.
Characters
Allows you to choose whether you want to
enter text in GSM (Latin characters) or
Unicode (Non Latin characters) mode.
Unicode characters take up more room on
19
Messages
4 Enter the destination phone number, or
press δ, Contacts and select a name
from your contact list.
M551.book Page 20 Friday, July 25, 2003 11:14 AM
Messages
You can edit your chat name by selecting
My number from the Contacts menu. Select
the Consult option and then press δ,
Options. Select the change option and edit
the chat name.
your phone so the length of your text
messages is restricted to half the usual
number of characters.
Chat
Sendo chat allows you to send messages to
another user, with a compatible GSM
phone, and view both sent and received
SMS messages for chat participants on a
convenient Chat screen.
Sending a chat message
Starting a chat session
To send a chat message enter the text in the
chat editor field and then press γ, Send.
The sent text will then appear in the chat
history field and is sent to the other chat
participant as a standard SMS message.
Enter the Messages menu and select Chat.
Chat options
Enter your chat name on the My chat name
screen (this screen will not appear if you
have already created a chat name).
Press δ, Options from the Chat screen to
view the following chat options:
Swap
Changes the active area between the text
entry field and the chat history field.
Now enter the number of the person you
want to chat to, or alternatively you can
press δ, Contacts to go into the contact
list.
Font size
Select between normal and small font on
the Chat screen.
Enter his/her chat name on the Enter chat
name screen (this screen will not appear if
you have already created a chat name for
this person).
Exit
Exit the chat session.
Editing a chat name
You can edit a chat name for a contact by
selecting the desired name in the contact
list and pressing δ, Options. Select the
Change option and edit the chat name.
20
M551.book Page 21 Friday, July 25, 2003 11:14 AM
Standard text input
You can enter text, numbers and symbols in
a number of ways. The current input mode is
indicated at the bottom of the screen by one
of these icons:
α
Lower case text mode
β
Upper case text mode
θ
Numeric mode
η
T9 predictive text input (lower case)
ι
T9 predictive text input (upper case)
When you are in lower case or upper case
text input mode, you enter a letter by
pressing the number key on which the letter
is printed. Press the key repeatedly until the
required character is displayed.
For example, to enter the letter “r” press
7 three times.
If a word you are entering contains two
consecutive letters which are located on the
same key, enter the first one and then wait
for the cursor to reappear before entering
the second.
You can switch between upper case, lower
case, numeric and predictive text modes by
repeatedly pressing *.
Also, you will notice that some intelligent
features are built in. For example, when
entering the first word in a sentence, the text
input mode changes automatically from
upper case to lower case after the first letter.
ζ Note: When you select a field that
requires text or numeric entry, the phone
automatically changes to the
appropriate input mode.
For example, to enter the name "Ross" when
you are in lower case mode:
These are the characters associated with
each key on the numeric keypad:
Key
1 Press * to enter upper case mode,
2 Press 7 three times, to display "R", you
will then return to lower case mode.
List of characters available
1.,@‘?!":;¿¡
abc2àäåæç
def3éè
ghi4ì
jkl5
mno6ñòöø
pqrs7ß
tuv8üù
wxyz9
0+-*/<>( )=_
Space # $ £
3 Press 6 three times, to display "o".
4 Press 7 four times, to display "s". Now
pause slightly until the cursor reappears.
5 Then press 7 four times, to display "s".
When you have finished entering a word,
press # to enter a space and move on to the
next word.
¥%&
21
Messages
Entering text, numbers and symbols
M551.book Page 22 Friday, July 25, 2003 11:14 AM
Messages
Predictive text input
Entering numbers
To save time when you are writing a text
message, your phone has a built-in
dictionary feature which uses the letters that
you are typing to complete the word.
To enter a number in upper case or lower
case text input mode, simply press the
number key repeatedly until the number is
displayed.
This input method allows you to simply
press each key once. For example, to write
the name "Ross", press 7, then 6, then
7, then 7 just once each.
To enter a number in predictive text input
mode, press the number key and then scroll
through the characters (by pressing 0)
until the number is displayed.
The word may change as you type, but don’t
worry about what is on the screen until you
have finished the word. Sometimes different
words share the same sequence of key
presses. If the finished word is wrong, press
0 to scroll through other possibilities. If
the word that you are looking for is still not
there, press * repeatedly to change the text
mode to β or α and enter the word
again.
If you have multiple numbers to enter, it is
often more convenient to use the numeric
input mode. Press * repeatedly to change
the mode to θ. Now whenever you press
any of the number keys, only the number is
entered.
Entering symbols
For all input modes, a long press on #
displays a table showing all the symbols
available to you:
After you have completed a word, press the
space key # to enter the next word. Press
and hold # to pick a symbol to insert from the
character table (see the Entering symbols
section below).
£
ÿ
é
Some intelligent punctuation (including full
stops, hyphens and apostrophes) are also
available on 1. The punctuation mark is
completed when you enter the next
keystroke.
‘
¥
Ÿ
è
¿
Ä
¤
ì
Å
à
É
À
ä
ò
´
æ
ñ
ª
ç
Æ
§
Ë
To enter a symbol:
1 Using the : and ; keys, scroll to the
row containing the symbol you want.
2 Press the numeric key (1 to 9) to
reach the symbol you want.
22
M551.book Page 23 Friday, July 25, 2003 11:14 AM
As described earlier in this chapter, you can send and receive messages with ringtones,
pictures, logos, animations and sounds.
These items are sent using EMS messages (Enhanced Messaging Service). Any phone you
send an item to, must support EMS messages. If SMS only is supported, only the text content
will be received by the other user.
Also, your phone is able to receive SMS, EMS and Smart Messaging messages.
The table below lists the compatible formats for messages.
Item
Format
Ringtone
EMS (send and receive): i-melody (monophonic) and sp-midi (polyphonic) formats only.
Smart Messaging (receive only): i-melody (monophonic) format only.
Picture/Logo
EMS (send and receive): Logos and picture messaging pictures only.
Smart Messaging (receive only): Logos and picture messaging pictures only.
Animation
EMS only (send and receive): Standard EMS animation.
Sound
EMS only (send and receive): Standard EMS sound.
23
Messages
Compatible formats
M551.book Page 24 Friday, July 25, 2003 11:14 AM
Internet menu
Internet menu
Connecting to an internet page
To access the Internet menu, select Internet
from the main menu. The following menu
options are available:
To begin browsing the internet:
( Select the Homepage option and press
Select, or
( Select Bookmarks, choose the relevant
bookmark using the : and ; keys
and press Select.
Home
Select this to go to your homepage.
ζ Note: If there is no default homepage
defined on your phone, use the
Homepage option on the Settings menu
to enter your preferred default.
ζ Note: The browser provided on your
phone is a WAP browser. This means
you can only access sites with WAP
content. Contact your service provider
for information about what WAP services
are available, tariffs, and how to use the
services provided.
Bookmarks
Select this to store the addresses of your
favorite websites, so that you can access
them quickly.
Settings
Select this to enter all the information you
need to connect to the internet.
Downloading ringtones and more
You can download ringtones, pictures and
logos to your phone for use later.
ζ Note: Your phone may already have all
Simply go to the WAP page containing the
item and it will be downloaded to your
phone. You will receive a “1 new ...”
message. Select Read and Options to save
the item.
the settings required to use the internet.
If not, you must enter the settings
required before you can start browsing.
See the Creating a new profile section
later in this chapter.
Compatible formats
Options
Select this to set general defaults for using
the internet.
The table below lists the compatible formats
for downloading ringtones, pictures and
logos from a WAP site.
Item
24
Format
Ringtone
SMAF (MMF) format only.
Picture/
Logo
Logos and picture messaging pictures
only.
M551.book Page 25 Friday, July 25, 2003 11:14 AM
phone. You can download certificates
from websites or receive them from your
service provider. Use this menu to
manage certificates.
While you are using the internet, press
Options to access the following menu:
Page options
This option on the menu will change
depending on the website you are
viewing. For example, if there is a search
option on the page, this item in the menu
could be search.
Empty cache
Select this to delete all of the internet
history on the browser.
Exit WAP
Closes the WAP session and returns to the
main Internet menu.
Back
Moves back to the last screen visited.
Configuring your homepage
Forward
Moves forward to a screen you have
previously visited in the session.
To specify your homepage select Settings
from the Internet menu. Use the : and
; keys to select the profile this home
page is for. Select Change and press
Select. Now select Homepage and press
Select.
Reload
This reloads the page you are currently
using. Any updates to the page are
displayed.
Now enter the URL (web address) and
press γ, OK. The homepage is saved.
This page is displayed every time you
connect to the internet, when using this
profile.
Homepage
Returns you to the homepage.
Bookmarks
To view your list of bookmarks.
Enter URL
Enter a new URL to display.
ζ Note: Some service providers do not
allow users to specify their own
homepage. Contact your service
provider for more details.
Add to Bookmarks
Select this to add a new bookmark to your
list.
Security menu
To set up secure connections when you
are using certain internet services, you
need to have certificates saved in your
25
Internet menu
In browser options
M551.book Page 26 Friday, July 25, 2003 11:14 AM
Internet menu
Bookmarks
Deleting a bookmark
Use the Bookmarks menu to save up to 5
WAP addresses, providing you with quick
access to your favorite sites.
Select the Bookmarks option from the
Internet menu. Use the : and ; keys to
select the bookmark to delete and press
γ, Select. Select Delete and press γ,
Select. Press OK to confirm.
Creating a bookmark from the Internet menu
Select the Bookmarks option from the
Internet menu. Select one of the Bookmark
1-5 options using the : and ; keys and
then press γ, Select. Enter the Name and
web Address and press γ, OK.
The bookmark is deleted.
Settings
Internet settings are grouped into profiles. A
profile is a collection of settings which
allows you to access the internet. You can
create up to 3 connection profiles on your
phone.
The name now appears in your list.
Creating a bookmark in the browser
While you are using the internet, press
Options and select Add to Bookmarks.
ζ Note: You can obtain all the information
you need to connect to the internet from
your service provider. Different service
providers will require different types of
information.
This will add the current WAP page address
to your list.
Editing a bookmark
Select the Bookmarks option from the
Internet menu. Select the bookmark to edit
using the : and ; keys and press γ,
Select. Select Change and press γ,
Select. Change the name or URL and then
press γ, OK.
Creating a new profile
The bookmark is updated.
Name
Use this to enter a name for the profile.
Select Settings from the Internet main menu
and press Select. Use the : and ;
keys to select one of the Profiles 1-3 and
press Select. Press Change.
Homepage
Use this to enter the URL of your
homepage.
26
M551.book Page 27 Friday, July 25, 2003 11:14 AM
Timeout
Enter the number of minutes of inactivity
after which your connection to the internet
should be ended.
ζ Note: Some of these settings may not be
You must enter different settings
depending on which one you are using.
required for your network. Contact your
service provider for required Internet
connection information.
Connection setup
Select Dial up number to enter the dial up
number to use. Select Dial type to specify
whether you want to use an Analog or an
ISDN connection. Press γ, OK to save
your selection.
Setting a default profile
Select a profile from the list using the ;
and : keys. Press Select and choose
Activate, press Select. This profile is used
every time you connect to the internet until
you activate another profile.
Username
Select this to enter your username.
Password
Select this to enter a password to log on to
the external data network. Enter your
password and press γ, OK to save.
Options
Select this option from the main Internet
menu to define general internet defaults:
Gateway
Select this to set Security on or off, enter
an IP address, a Session Type, a Site
username and a Site password.
Trusted certificates
To set up secure connections when you
are using certain internet services, you
need to have certificates saved in your
phone. You can download certificates
from websites or receive them from your
service provider.
ζ Note: An IP address is made up of 4
groups of numbers (maximum of 3
numbers per group). If any of the groups
only has 1 or 2 numbers then you must
enter a zero, or zeros, ahead of the
existing numbers to make the group up
to 3. You can get your IP address from
your service provider.
Empty Cache
Select this to delete all of the internet
history on the browser.
27
Internet menu
Connection Type
Select whether to use a GSM or GPRS
connection. To use GPRS, you must have
a GPRS subscription. Please check with
your service provider.
M551.book Page 28 Friday, July 25, 2003 11:14 AM
Sounds
10
10
Sounds
ζ Note: It is only possible to save a certain
This menu allows you to set the various
sounds that the phone plays when you
receive a call or a new text message, or
some other event occurs.
number of extra ringtones which you
have received as a message or
downloaded, depending on their size.
To save new ringtones you may need to
overwrite an existing ringtone in the
custom ringer list.
Your phone already contains a variety of
tones (including polyphonic ringtones), but
there is also space for extra ringtones that
you download or receive.
Volume
ζ Note: See the Messages chapter for
Select this option to change the volume
setting for ringtones and alert sounds. Use
the : and ; keys to increase and
decrease the volume level.
information on sounds for messages.
Ringer
Select this option to set the ringtone for
incoming calls by choosing from a list of
default and downloaded ringtones.
ζ Tip: Press the : key with the volume
set to maximum, and an arrow will
appear. With this setting, ringtones are
played with a steadily increasing
volume.
Melodies
Select this option to display a list of
ringtones which you have received via
messages or have downloaded. The
number of ringtones you can store depends
on their size.
Key Tones
This menu allows you to set the type of
keypad tones that you would like to hear
when pressing the keys:
ζ Note: You can only select a ringtone for
Off
No sound emitted on a key press.
incoming calls from the Ringer menu.
On
Short, low volume tone.
ζ Ringtones and sounds can be sent,
received and downloaded to your
phone. See the Messages and Internet
chapters for details.
DTMF
These are standard tones, as used in
touch tone phones. Each number has its
own specific tone.
28
M551.book Page 29 Friday, July 25, 2003 11:14 AM
10
Events
The phone can play a melody whenever you
switch it on or off. Select this to switch this
feature on or off.
This option allows you to set the alert sounds
to on or off for the following events:
( New message
( New broadcast
( Low battery
Flip melody
The phone can play a melody whenever you
open or close the flip. Select this to switch
this feature on or off.
ζ Note: Alert sounds can be applied only
to those services supported by your
carrier. When roaming, certain services
may not be supported.
Vibrator
Select this menu to set the vibrate function
for incoming calls and alert sounds:
Off
Deactivates the vibrate function.
On
Sets the phone to vibrate for an incoming
call or text message.
Vibrate then ring
Sets the phone to vibrate for a few
seconds before the phone starts to ring.
ζ Note: This option is not available on all
models. None of the vibrate settings
affects any of the sounds settings.
29
Sounds
On/Off melody
11
11
Extras
M551.book Page 30 Friday, July 25, 2003 11:14 AM
Games
Extras
Splat
The Games menu contains three great
games for you to play.
Select Splat from the
Games menu. To
start the game press
γ, New. You will
start on level 1. When
you are ready to
play, press any key.
Tenpin
Select Tenpin from
the Games menu.
The aim of the game
is to knock as many
of the pins down as
possible.
The object of the
game is to stop the
moles from digging up your garden. You will
see a 3x3 grid of mole holes; when you see
a mole peep through the hole, hit it by
pressing the appropriate 1 to 9 key.
For example, if a mole appears in the middle
hole, press 5 because it is positioned in
the middle of the 1 to 9 keys.
To play the game
press γ, New and
the game will begin.
The game is played over 10 frames and in
each frame you have two attempts to knock
down all of the pins.
Points are awarded for each mole hit. Watch
out for surrender flags, if you hit a mole that
has surrendered, points will be deducted
from your score. Your score and the game
status are shown at the bottom of the
display. The game can be paused by
pressing the χ key.
You can position the ball on the lane by
pressing 4 or 6 to move across the
lane.
To bowl the ball straight press 5 when the
Swing bar is positioned in the center of the
bowling ball.
To bowl at an angle press 5 when the
Swing bar is to the left or right of the bowling
ball.
At the end of a level you will receive a bonus
according to your accuracy. Get an
accuracy score of 70% or more to progress
to the next level.
Try to get the top score of 300 and enter
your name on the Hi-score table!
The game ends when you fail to progress to
the next level or you complete the final level.
You may be able to enter your name on the
hi-score table. Type your name using the
keypad and select γ, OK when finished.
Type your name using the keypad and
press γ, OK to see the Hi-score table.
Press OK again to return to the game menu.
30
M551.book Page 31 Friday, July 25, 2003 11:14 AM
11
A visit downtown
Select KombatClub from the Games menu.
From the main
menu select
Downtown and
press γ. Move
around the
downtown area
by using the
:; keys and
Press γ to
enter. The χ
key can be used to go back to the previous
menu.
KombatClub is a two-player SMS fighting
game set in a fictitious dark and dirty future.
Challenge your friends to an all-out, 5 round
‘mean streets’ bout with whatever weapons
come to hand.
Creating your profile
Before playing for the first time you must
create your profile. Use the : and ;
keys and select Options. Press γ to enter
the menu. Select Profile and press γ to
enter the menu. Select Edit Name and press
the γ key again. Enter your name using
the keypad followed by γ OK.
The Pawnbroker’s
Here you can choose from a selection of
new weapons and protective wear. Spend
your money wisely. Equipment can also be
sold to recoup losses but you will not get a
very good price.
To select your preference of character,
select the Character? option and press γ
to enter the menu. Choose your character
using the :; keys and press γ to
confirm.
The Pub
The Pub is the busiest bar in town. Here you
can review your achievements and replay
your saved bouts.
Select γ, Back to return to the previous
menu.
You will start the game with the following
items:
The Wall of Fame
Hi-scores and a league table of results will
be written onto the Wall of Fame in graffiti.
A stick and hubcap
Bandana
Anorak
Slippers
250 in cash
31
Extras
KombatClub
M551.book Page 32 Friday, July 25, 2003 11:14 AM
Extras
11
The Dojo
equipment available you will be asked to
choose which equipment to use for this
bout. To send the challenge select Yes and
press γ.
It is possible to
meet some of the
world's most
renowned
instructors and
tutors in the dojo.
In exchange for
some cash you
may improve your
health (top left),
strength (top right) or combat (bottom left)
and defense (bottom right) skills.
Accepting a challenge
If you receive a challenge from another
player the Messages option will appear in
the main game menu. Select Messages and
press γ to continue.
A list of outstanding challenges will be
shown. Use the :; keys to select the
player and press γ. Select Accept if you
wish to take up the challenge or Decline if
you do not. Selecting Replay later will return
you to the main game menu.
If you choose to accept the challenge enter
your five attack and defense moves using
the same method as challenging another
player.
The bout of combat
Once both
players have
chosen their
moves, the fight
will commence.
Each player's
remaining health
is shown at the
bottom of the
display. When the
bout has finished the results are displayed.
Cash is awarded for each successful hit and
at the end of the game. The winner will
How to challenge another player
From the game menu select Challenge and
press γ. If you want to play a friend,
select Phone Number and press γ OK.
Enter the wireless phone number of the
player you wish to challenge and press γ
OK. If you want to play against the server,
select the server name from the list and
press γ OK.
Each bout of combat consists of a series of
five moves. For each move there is a choice
of high, medium or low attack and defense
positions. Each player chooses five attack
and defense moves.
Enter your desired attack position using the
:; keys and press γ to confirm your
selection. When you have entered your five
attack moves select Accept and press γ.
Repeat this to enter your desired defense
positions. If you have more than one type of
32
M551.book Page 33 Friday, July 25, 2003 11:14 AM
11
Use the following options to configure your
game settings:
ζ Tip: You can save bouts to watch again
later and you can also save your best
opponents as favorites so that you can
easily challenge them again.
Volume
Set the volume level for game sounds and
music (Mute, Quiet, Normal, Loud).
Playing against a server
For the two player games (KombatClub) you
can play against a server, or use a server to
match you with other Sendo users. To add a
server use the : and ; keys to select
Options and then use the : and ; keys
to select Server. Select Add, enter the
server name and press γ. Enter the
server number and press γ OK. The
game works in exactly the same way as
when you play against your friends.
Vibrator
Set the vibrate function for use during
gameplay (On or Off). This feature is not
supported on all games.
ζ Note: This feature may not be available
in all areas or on all networks. Your
phone may have been pre-programmed
with server details. If not, please check
with your service provider or see
www.sendo.com/gameserver for
relevant server details.
Select Options to change game options
such as sound, vibrate mode or start a new
game.
33
Extras
Games settings
receive 200 in cash. If the game is tied, each
player will receive 50 in cash.
M551.book Page 34 Friday, July 25, 2003 11:14 AM
Extras
11
Pictures and animations
Memory
Displays the amount of remaining
memory.
You can send pictures and animations in
text messages, or assign pictures to any
main menu item, the main screen, the
screensaver or to a contact in your contacts
list.
Sending a picture
From the menu described above select
Send and press Select.
ζ See the Messages and Internet chapters
Now enter the phone number, or select a
contact and press Send.
for details of compatible formats when
sending, receiving or downloading
pictures and animations.
ζ Note: When sending a picture using this
method, you cannot add any text to the
message. If you want to send text and a
picture, send a message using the
method described in the Messages
chapter.
Managing your pictures
Go to the Extras menu followed by Pictures,
and press γ, Select.
You can view the pictures by pressing γ,
View. Use the : and ; keys to view
each picture in turn.
Assigning a picture
From the menu described above select
Assign and press Select.
Use the :; keys to choose a picture
and press γ, Options. The following
options are displayed:
From the menu that follows it is possible to
assign a picture to any main menu item, the
main screen, screensaver or a contact in
your contacts list. Make your choice using
the :; keys and press γ, Select.
Send
To send the picture in a text message.
Assign
Used to assign the selected picture to, for
example, a menu or contact.
If you select the main menu option a new
sub-menu will be displayed. Select the
name of the menu you would like to assign
the picture to using the method described
above. To display pictures in the main
menu, animations must be set to off.
Unassign
Removes the association of the selected
picture with an item.
Unassign all
Removes the association of all pictures to
any items. Press γ, OK to confirm.
ζ Tip: To view the clock when a picture is
assigned to the main screen press the
χ key.
34
M551.book Page 35 Friday, July 25, 2003 11:14 AM
11
Sending an animation
There a number of predefined animations
stored on your phone which you can add to
messages.
From the menu described above select
Send and press Select.
Now enter the phone number, or select a
contact and press Send.
Go to the Extras menu followed by
Animations, and press γ, Select.
ζ Note: When sending an animation using
You can view the animations by pressing
γ, View. Use the : and ; keys to
view each animation in turn.
this method, you cannot add any text to
the message. If you want to send text
and an animation, send a message
using the method described in the
Messages chapter.
Use the :; keys to choose an
animation and press γ, Options. The
following options are displayed:
Send
To send the animation in a text message.
Memory
Displays the amount of remaining
memory.
35
Extras
Managing your animations
M551.book Page 36 Friday, July 25, 2003 11:14 AM
Settings
12
12
Settings
ζ Note: The contents of this menu may
ζ Note: The availability of this service will
vary by network operator. Please review
your phone’s menu to determine the
menu items and features available on
your phone.
vary, please check with your service
provider.
Display clock
Turn the time display on the external and
internal screen on or off.
Languages
This menu allows you to change the
language on the phone.
Alarm
You can use your phone as an alarm clock.
Time/Date
Select this to set the time and date on your
phone.
Set the alarm to On and enter the time when
you require the phone to ring. When it rings
press:
Time format
δ, Off to switch it off, or
Use this to choose whether to display the
time in AM/PM or 24hr format.
γ, Snooze to stop the alarm for ten
minutes. The alarm will then sound again.
Set time
ζ Note: The alarm will sound even if the
phone is switched off. The phone will
power on but you will not be able to
receive or make calls. Once the alarm
finishes the phone will switch off.
Enter the time and press γ, OK. The time
will be stored.
Set date
Enter the date and press γ, OK. The date
will be stored.
Screensaver
A screensaver is a picture that is displayed
when the phone has been idle for a certain
amount of time. It is possible to turn this on
or off, select the delay before it becomes
active and change the picture.
Auto update
You can update the time and date
automatically from the network. Select On to
use the time and date from the network,
select Off to never use the time and date
from the network, or select Confirm to check
the time and date from the network before
any update.
When the screensaver is displayed, press
χ to return to normal display and use the
phone.
36
M551.book Page 37 Friday, July 25, 2003 11:14 AM
12
Security
Select this to set defaults for the way in
which you deal with incoming calls. The
options are as follows:
Your PIN (Personal Identity Number) code is
a code that you can use to protect your
phone from unwanted users. This is the
number that the phone asks for at switch on.
Active flip
When active flip is activated, all incoming
calls are accepted automatically when
you open the phone. Closing the phone
ends a call.
PIN Code:
1 Activate PIN entry requirement at switch
on (if your SIM card supports this).
2 Deactivate PIN entry requirement at
switch on (if your SIM card supports this).
Auto redial
When auto redial is activated, the phone
will automatically redial a number when
the call attempt fails. If the other user’s
phone is busy, the phone will wait a few
seconds before each attempt, and then
beep when it succeeds.
3 Change PIN.
4 Change PIN2.
Some network services require a separate
security code. This code is the PIN2. This
menu allows you to change the PIN2 code
that the mobile asks for when using certain
features. To activate the PIN code
requirement or change the PIN code, you
need to enter the current PIN code.
Auto answer
This function is only applicable when
certain hands-free accessories (for
example, a personal hands-free headset)
are connected to the phone. When you
receive an incoming call with this feature
activated, the phone rings three times
before automatically accepting the call.
If you don’t know your PIN code, contact
your service provider.
ζ Note: If you enter the wrong PIN code
three times, the SIM card is locked. You
must contact your service provider for
further instructions.
Any key answer
When this function is activated, you can
answer an incoming call by pressing any
key, except δ, Reject.
37
Settings
Call handling
M551.book Page 38 Friday, July 25, 2003 11:14 AM
Settings
12
Display
Select this to set defaults for the way
information is displayed on your phone. The
options are as follows:
External
Use this to select the type of display you
want on your phone’s external screen choose from simple or advanced mode.
Backlight
You can specify default times and
brightness levels for the backlight on the
phone.
ζ Note: The backlight timer settings do not
affect the backlight settings for WAP and
games.
Themes
Select this to choose the color scheme to
be used throughout all your phone’s
menus.
38
M551.book Page 39 Friday, July 25, 2003 11:14 AM
13
Services
13
stays manual until you switch to automatic
mode.
This menu allows you to send special
commands to the network to get specific
information. This could be information such
as the time and date, your own phone
number, or the amount of credit remaining
on your SIM card.
ζ Note: The ability to select alternative
networks will depend on the service, or
roaming, agreement of your service
provider.
Search
The commands, and whether this feature is
available, can be obtained from your
service provider.
Searches for and then displays all
available networks. If you are in manual
mode then the selected network will
become your default network.
You can store the number of the command
and a name. Once stored, scroll to the
command and press γ, Send to get the
required information from the network.
Send number
This menu allows you to select whether you
hide your identity or not when you call
someone. The options are as follows:
Network sel. (selection)
This menu allows you to choose how the
phone searches for the network.
Mode
Network
This returns to the Network default setting.
Automatic
Sets the search mode to automatic. The
phone searches all available networks
and automatically selects one.
On
Your telephone number is sent to your
correspondent when you call.
Off
Your telephone number is not sent to your
correspondent when you call.
Manual
Sets the search mode to manual. The
phone searches all available networks
and, when finished, displays a list of all the
networks found. You can scroll up and
down with : ; to select the network
that you wish to use. Once you select a
network, your phone will always try to
select this network. Network selection
39
Services
Commands
M551.book Page 40 Friday, July 25, 2003 11:14 AM
Services
13
ζ Note: Your network may not support all
Cost/timers
of these features. Any unsupported
features will not be shown in the menu.
This menu contains all information on the
amount of time you have spent on calls. The
options are as follows:
If busy
When activated, calls will be diverted if
you are already in a call.
If no answer
When activated, calls will be diverted if
you do not answer your phone.
Unreachable
When activated, calls will be diverted if
your phone is off or if you are out of
coverage.
All conditional
When activated, the calls which you have
specified here are diverted. Select voice,
fax, data or all calls.
All calls
When activated, all of your incoming calls
will be diverted.
For each of the above, you can check,
activate or cancel the service.
Outgoing
Displays the total time that you have spent
on your phone on outgoing calls.
Incoming
Displays the total time that you have spent
on your phone on incoming calls.
ζ Note: The actual time invoiced by your
service provider may vary depending on
network features to which you
subscribe, rounding off, taxes and other
fees and charges.
GPRS data
This menu option is only displayed if you
are using a GPRS connection. Select this
to display the amount of time which has
been spent using GPRS services.
ζ Note: The actual time invoiced for calls
and services by your service provider
may vary, depending upon network
features, rounding-off for billing and
taxes and so forth.
Call waiting
This menu allows you to activate or
deactivate the call waiting feature. For more
information on Call waiting, please see the
Answering a call section of this guide.
Divert
This network feature allows you to divert
your incoming calls to your voice mailbox or
to another number. The options are as
follows:
40
M551.book Page 41 Friday, July 25, 2003 11:14 AM
14
Troubleshooting
Possible cause
Possible corrective action
Phone does not power Delay in phone powering on
on/does not charge
No action required. Your 551 phone may take a few
seconds to power up, this is normal.
Fully charge the battery and then press δ.
Battery empty
Charge for 2 hours. Don’t worry if the battery icon
does not change immediately.
Disconnect and try again.
Leave battery in phone and charge for half an hour,
check whether the charging icon has appeared.
Battery contacts dirty
Clean contacts on battery and phone with a dry cloth,
attach battery, wait a few seconds and press δ.
Charger incorrectly connected Check the wall socket, and the connection to the
phone.
Battery
How long should I charge the
battery the first time?
I don’t get as much
battery life as I
expected
The phone uses battery power Charge the phone regularly.
when it is switched on even if it
is not in a call. Making calls and
playing with the different
functions of the phone will run
down the battery faster. The
stated battery life is under
optimum conditions.
“Insert SIM” is
displayed when I
switch on the phone
SIM card is incorrectly inserted
or missing.
The PIN code is
blocked
12 hours continuous.
Check that the SIM card is
positioned correctly. Try
again.
SIM card is damaged or dirty
Visually check the SIM and clean the contacts with a
dry cloth. Try again.
3 incorrect entries
Enter the unblocking code supplied with the SIM
card. If you do not have this code, contact your
service provider.
41
Troubleshooting
Problem
14
M551.book Page 42 Friday, July 25, 2003 11:14 AM
Troubleshooting
14
Problem
Possible cause
The PIN2 code is
blocked
You have entered the PIN code Enter the PIN2 unblocking code supplied with the
incorrectly 3 times
SIM card. If you do not have this code, contact your
service provider.
Possible corrective action
“NCK Code” is
displayed on my
handset
The handset is locked to a
network and a SIM from another
network has been placed in the
phone
Remove the SIM and insert the correct network SIM.
Sendo cannot supply your NCK code.
Warning: If you enter the wrong NCK code you could
block the phone.
“Blocked” is displayed The NCK code has been
Contact your service provider for advice. Note: The
on my handset
entered incorrectly 10 times and number of incorrect entries depends on your service
the handset has been security provider.
disabled
A key on the keypad is Key lock on
not working
The keypad may be locked. Check the screen for the
symbol. Press γ and * in quick succession to
unlock the keypad.
Poor display
Low temperature
Move to a warmer place and let the phone warm up.
Can’t connect to
network
Weak signal
You may be in an area of poor coverage.
Can’t make/receive
calls
Invalid SIM card
Contact your service provider.
Network not allowed
Try reselecting the network. Switch off and then back
on.
Weak signal
Check that the service provider name is displayed on
the screen. If not, try to reconnect to the network.
Phone is switched off
Press δ for a few seconds.
Battery is low
Phone can power down if the battery is very low.
Charge the battery.
Check the number
Use the full area code and country code in the
number.
Call key not pressed
After dialing the number you must press γ, Call.
Network is busy
If you hear rapid beeps, then the network is busy.
Hang up and try again.
Call barring or fixed dialing is
activated
Check the fixed dialing settings. Otherwise check the
call barring settings with your service provider.
42
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14
Possible cause
Possible corrective action
Not registered with service
provider
After purchasing your phone, you may need to call
your service provider to activate the line.
No credit left on your prepaid
card
Recharge your credit.
Low earpiece volume Low setting
Press : when you are in a call to increase the
volume.
Low ringer melody
Low setting
Go into the Sounds menu, select Volume and
increase the setting.
Cannot enter some
words
Wrong entry mode
Your phone has T9 text input (i.e. it guesses what
words you are trying to enter). To enter a special
word press * repeatedly to change to normal multi
tap mode.
“Message list full” is
Your SIM card memory is full of Go into the Read menu of the message menu and
displayed in the main text messages, therefore you
delete some of your messages.
screen
cannot receive any more
messages.
Some features do not Feature not supported by the
work
operator or your subscription.
Call your service provider.
Some menus are
missing
Call your service provider.
There are restrictions on your
SIM card or subscription.
I can only enter names Your phone is in Unicode mode. Change the Characters Message Setting to GSM
of up to 7 characters in
mode. See the Message Settings section for more
my contact list
information.
List full is displayed on Contacts list full
my Contacts screen
This will not cause problems using your phone, but if
you want to add more contacts you must delete some
existing contacts.
I’m having problems
using GPRS on my
phone
Your SIM card is not GPRS
enabled
You need a GPRS enabled SIM card in order to use
GPRS services. Check whether the
symbol is
displayed on the display screen.
No GPRS coverage
You may be in an area of poor GPRS coverage
ζ Note: For all further questions, support and service issues, please go to
www.sendo.com/support.
43
Troubleshooting
Problem
M551.book Page 44 Friday, July 25, 2003 11:14 AM
Safety information
15
15
Safety information
using it with your phone. Do not connect
incompatible products.
Do not use your phone if the antenna is damaged.
Replace the antenna only with one approved by the
manufacturer. Unapproved antennas or
modifications may damage your phone, degrade
its performance and violate local regulations. This
phone is equipped with an internal antenna on the
bottom area of the phone. Do not touch or cover the
antenna area unnecessarily while a call is in
progress as it may interfere with reception. Contact
with the antenna affects call quality and may cause
your phone to transmit at a higher power level than
otherwise needed. Hold your phone as you would
any other phone.
The charger is compatible only with power sources
indicated on its label. Do not connect the charger to
a power source of a different voltage or frequency.
Do not use the charger outdoors or in areas where
it may become wet. Unplug the charger from the
wall socket using the body of the charger, not the
cord. Locate the cord so that it will not be tripped
over, stepped on or damaged. Do not use the
charger if it is damaged. Unplug the charger from
the wall socket before cleaning it. Use a slightly
damp cloth for cleaning, and allow the charger to
dry fully before plugging it in.
Only use accessories approved by Sendo. Using
unapproved accessories with your phone may
result in degraded performance, fire, electric shock
or injury, and may void the warranty. Please check
with your dealer for the availability of approved
accessories. Your phone is intended for use only
with chargers approved by the manufacturer. Any
other use will invalidate any approval given to your
phone and may be dangerous.
IMPORTANT SAFETY INFORMATION
You should observe and follow these guidelines for
the safe and efficient use of your phone. Failure to
comply with these guidelines and requirements
may void your warranty and may invalidate any
approvals given to your phone.
Drive Safely
Do not use a hand-held telephone while driving.
Give your full attention to driving. If using a handheld phone, pull over safely and park the vehicle in
a safe location first. Always place the phone in its
holder; do not place the phone on the passenger
seat, near an airbag or where it can break loose in
a collision or sudden stop.
Always obey local laws and regulations regarding
the use of a cellular phone in the areas where you
drive. In some areas, it is illegal to use a cellular
telephone while driving, and hands-free operation
is required in many other areas. Do not hold your
phone in your hand while driving.
Do not use a headset (such as a headset that
covers both ears) that interferes with your ability to
hear emergency vehicle sirens or the warning horns
of other vehicles. Driving safely always comes first!
Operation
Remember to follow any special regulations in force
in any area and always switch off your phone
whenever you are instructed not to use it, or when
its use may be illegal or cause interference or
danger. Most modern electronic equipment is
shielded from RF signals. However, certain
electronic equipment may not be shielded against
the RF signals from your wireless phone.
Read the user’s manual of any accessory or device
and its operation and safety instructions before
44
M551.book Page 45 Friday, July 25, 2003 11:14 AM
15
and other health care facilities when any
regulations posted in these areas instruct you to do
so, as equipment that could be sensitive to external
RF energy may be in operation.
Your phone is not a toy. Do not allow small children
to play with it. They could hurt themselves or others.
Children could also damage the phone or make
calls that increase your telephone bill.
Vehicles
Pacemakers
RF signals may affect improperly installed or
inadequately shielded electronic systems in motor
vehicles (e.g. electronic fuel injection systems,
electronic anti-skid (anti-lock) braking systems,
electronic speed control systems, air bag systems).
Check with the supplier or its representative
regarding your vehicle. You should also consult the
supplier of any equipment that has been added to
your vehicle.
Do not place your phone or any accessories in the
area over an airbag or in the airbag’s deployment
area. An airbag inflates with great force, and
serious injury could occur.
Using your phone in a vehicle demands special
considerations. The fitting of any accessories to a
vehicle should only be undertaken by a suitably
qualified person to ensure that vehicle systems are
not adversely affected, and that the accessory
gives optimum performance.
Only qualified personnel should service the phone,
or install the phone in a vehicle. Faulty installation or
service may be dangerous and may invalidate any
warranty that may apply to the unit.
Check regularly that all wireless phone equipment
in your vehicle is mounted and operating properly.
Do not store or carry flammable liquids, gases or
explosive materials in the same compartment as
the phone, its parts or accessories.
Switch off your phone before boarding a noncommercial aircraft or when instructed to do so on
a commercial airline. The use of wireless
Sendo recommends that a minimum separation of
20 cm (or 6 inches) be maintained between a
wireless phone and a pacemaker to avoid potential
interference with the pacemaker. These
recommendations are consistent with the
independent research by, and recommendations
of, Wireless Technology Research. Persons with
pacemakers:
( Should always keep the phone more than 20 cm
(or 6 inches) from their pacemaker when the
phone is switched on;
( Should not carry the phone in a breast pocket;
( Should use the ear furthest away from the
pacemaker to minimize the potential for
interference.
( If you have any reason to suspect that
interference is taking place, switch off your
phone immediately.
Hearing Aids
Some wireless phones may interfere with some
hearing aids. In the event of such interference, you
should consult your service provider.
Medical Equipment.
Operation of wireless phones may interfere with
inadequately protected medical devices. Consult a
physician or the manufacturer of the medical
device to determine if it is adequately shielded from
external RF energy. Turn off your phone in hospitals
45
Safety information
Children
M551.book Page 46 Friday, July 25, 2003 11:14 AM
Safety information
15
Emergency Calls
telephones in an aircraft may interfere with the
operation of the aircraft and may be illegal.
IMPORTANT!
This phone, like any wireless phone, operates using
radio signals, wireless and landline networks as
well as user-programmed functions that cannot
guarantee connection in all conditions. Do not rely
solely upon your wireless phone for emergency
communications (e.g. medical emergencies).
Remember, to make or receive any calls, the phone
must be switched on and in a service area with
adequate signal strength. Emergency calls may not
be possible on all wireless phone networks or when
certain network services and/or phone features are
in use. Check with local service providers.
To make an emergency call:
1 If the phone is not on, switch it on.
Posted Areas
Turn off your phone in any area where posted
notices so require.
Potentially Explosive Atmospheres
Turn off your phone and do not remove its battery
when in any area with a potentially explosive
atmosphere, and obey all signs and instructions. It
is rare, but your phone or its accessories could
generate sparks. Sparks in such areas could cause
an explosion or fire resulting in property damage,
bodily injury or even death. Areas with potentially
explosive atmospheres are often, but not always,
clearly marked. They include: Fuelling areas, such
as petrol stations, below deck on boats, and fuel or
chemical transfer and storage facilities. Follow
these guidelines also when you enter areas where
fuel odors are present, such as when a gas leak
occurs in a home; areas where the air contains
chemicals or particles, such as grain, dust or metal
powders; and any other area where you would
normally be advised to turn off your vehicle engine.
Turn off your phone when at gas or petrol stations
(service stations). Users are reminded of the need
to observe restrictions on the use of radio
equipment in fuel depots (fuel storage and
distribution areas), chemical plants or where
blasting operations are in progress.
ζ Note: Some networks may require that a valid
SIM card be properly inserted in the phone.
2 Press and hold the Clear key χ for several
seconds to ready the phone for calls.
3 Key in the emergency number for your present
location (e.g. 911, 112 or other official
emergency number). Emergency numbers vary
by location.
4 Press the Call γ key.
If certain features are in use (Key guard, Locking,
Call Restricting, etc.), you may first need to turn
those features off before you can make an
emergency call.
When making an emergency call, follow all
instructions of the emergency operation and do not
hang up until requested do so.
Blasting Areas
To avoid interfering with blasting operations, turn
your phone off when in a "blasting area" or in areas
posted "turn off two-way radio". Obey all signs and
instructions.
46
M551.book Page 47 Friday, July 25, 2003 11:14 AM
15
shocks, extreme (hot or cold) temperatures or
moisture.
Do not attempt to disassemble or repair your
phone, as you may damage the phone or injure
yourself and will void your warranty. Only qualified
personnel at an authorized service center should
perform repairs. Your phone does not contain any
consumer serviceable parts. Make back up copies
of all data and delete security sensitive data before
sending your phone in for repair.
( Keep your phone away from open flames such
as lit candles or cigarettes.
( Use only the supplied or an approved
replacement antenna. Unauthorized antennas,
modifications or attachments could damage the
phone and may violate regulations governing
radio devices.
( If the phone, battery, or any accessory is not
working properly, take it to your nearest
qualified service facility. Back up all data before
taking your phone to a service center as
maintenance or recovery of data is not
guaranteed. If you have any sensitive
information, please back it up and then delete it
from your phone before taking your phone to the
service center.
Back Up Data
To avoid loss of important information, remember to
make back up copies of all data regularly.
Disposal
Your battery and other components may require
precautions to be taken for safe disposal. The
battery type is indicated on the battery label. Please
follow all local and/or governmental laws and
regulations when disposing of your phone or
battery.
Care and Maintenance
Follow these care and maintenance instructions to
improve the performance and life of your phone.
Failure to follow the suggestions may invalidate
your phone’s warranty:
( Keep it and all its parts and accessories out of
small children's reach.
( Keep it dry.
( Do not use or store it in dusty or dirty areas.
( Do not attempt to take the phone apart.
( Do not drop, throw or shake it.
( Do not use soaps, chemicals, cleaning solvents,
or strong detergents to clean it. Use a moist
cloth to wipe it.
47
Safety information
( Avoid exposing your phone to any severe
Servicing
M551.book Page 48 Friday, July 25, 2003 11:14 AM
Regulatory Compliance and SAR Statements
16
16
Regulatory Compliance and SAR Statements
Mobile Manufacturers Forum statement:
Understanding SAR
Where can I go if I want more information?
There are several good sources of information by
government and international agencies on the
general issue of mobile phones and health:
World Health Organization (WHO)
www.who.int/emf
U.S. Food and Drug Administration
www.fda.gov/cdrh/ocd/mobilphone.html
U.K. National Radiological Protection Board
www.nrpb.org.uk
The Mobile Manufacturers Forum, the international
association of mobile phone manufacturers, also
has a comprehensive website – www.mmfai.org - to
help answer consumer questions on health issues.
To communicate with the network, mobile phones
emit low levels of radio waves (also known as
radiofrequency or ‘RF’ energy) when being used.
Governments around the world have adopted
comprehensive guidelines, developed by
independent scientific organizations, governing the
exposure to RF energy. Mobile phones are
designed to operate within these stringent limits.
What is SAR?
SAR stands for Specific Absorption Rate which is
the unit of measurement for the amount of RF
energy absorbed by the body when using a mobile
phone. Although the SAR is determined at the
highest certified power level in laboratory
conditions, the actual SAR level of the phone while
operating can be well below this value. This is
because the phone is designed to use the minimum
power required to reach the network. Therefore, the
closer you are to a base station, the more likely it is
that the actual SAR level will be lower.
Sendo SAR Statement
THIS MOBILE PHONE MEETS REQUIREMENTS
FOR EXPOSURE TO RADIO FREQUENCY
ENERGY.
Your mobile phone is a radio transmitter and
receiver. It is designed and manufactured not to
exceed the limits for exposure to radio frequency
(RF) recommended by international guidelines.
These limits are part of comprehensive guidelines
and establish permitted levels of RF energy for the
general population. The guidelines were developed
by independent scientific organizations through
periodic and thorough evaluation of scientific
studies. The guidelines include a substantial safety
margin designed to assure the safety of all persons,
regardless of age and health.
The exposure standard for mobile phones employs
a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit
recommended by international guidelines is 2.0
Watts/kg*. Tests for SAR are conducted using
standard operating positions with the phone
Does a lower SAR mean that a phone is safer?
No. Variations in SAR do not mean that there are
variations in safety. While there may be differences
in SAR levels among phone models, all mobile
phones must meet RF exposure guidelines.
Where can I get the SAR values for my phone?
SAR information for new model phones will be
included with the materials that come with the
mobile phone. In addition, this information will be
available from the website of your mobile phone
manufacturer.
48
M551.book Page 49 Friday, July 25, 2003 11:14 AM
16
Your phone has been designed to comply with
applicable standards when used correctly in
accordance with the user instructions. Sendo GSM
850/1900 phones and accessories have been
tested and certified for compliance with the
following FCC and international standards, as
applicable:
FCC (USA) Standards
FCC Part 24 (47CFR): 2001 - Sections: 24.232;
24.235; 24.238
FCC Part 22 (47CFR): 2001 - Sections: 22.355;
22.913; 22.197
FCC Part 15 (47CFR): 2001 Class B - Sections:
15.107; 15.109; 15.247
FCC Part 2 (47CFR): 2001 - Sections: 2.1046;
2.1049; 2.1051; 2.1055
International Standards
IEC/UL60950 (Electrical Safety)
CSA C22.2 No 60950-00:2000, 3rd Edition (Canada
electrical safety)
3GPP TS 51.010-1 - V5.0.0 September 2002
Release 5
3GPP TS 51.010-1 - V5.0.0 September 2002
Release 5
International SAR (Human Exposure) Standards
IEEE Std. C95.1 / C95.3 (USA)
OET Bulletin 65 Supplement C: (2001-01)
49
Regulatory Compliance and SAR Statements
Regulatory compliance
transmitting at its highest operating power level.
Although the SAR is determined at the highest
operating power level, the actual SAR of the phone
while operating normally can be well below the
maximum value. This is because the phone is
designed to operate at multiple power levels so as
to use only the power required to communicate with
the network. In general, the closer you are to a base
station, the lower the power output of the phone.
The highest SAR value for the Sendo 551 model
phone when tested for use at the ear is 0.85 W/Kg
Always read and follow the operating and safety
instructions that come with your phone.
* The SAR limit for mobile phones used by the
public is 2.0 Watts/Kg (W/kg) averaged over ten
grams of body tissue. The guidelines incorporate a
substantial margin of safety to give additional
protection for the public and to account for any
variations in measurements.
M551.book Page 50 Friday, July 25, 2003 11:14 AM
End User License Agreement
17
17
End User License Agreement
END USER SOFTWARE LICENSE AGREEMENT
This Software License Agreement ("Agreement") is
between You and Sendo International Ltd and/or
one of its affiliates ("Licensor"). The Agreement
authorizes you to use the Software specified in
Clause 1 below, which may be included on your
phone, stored on a CD-ROM, sent to you by
electronic mail, downloaded from Licensor's Web
pages or servers or from other sources under the
terms and conditions set forth below. This is an
agreement on end user rights and not an
agreement for sale. Licensor continues to own the
copy of the Software and any other copy that you
are authorized to make pursuant to this Agreement.
Read this Agreement carefully before installing,
downloading or using the Software. Further, by
installing, downloading and/or using the Software,
you agree to the terms and conditions of this
Agreement.
1. SOFTWARE.
As used in this Agreement, the term "Software"
means, collectively: (i) all the software in your
phone, all of the contents of the disk(s), CDROM(s), electronic mail and its file attachments, or
other media with which this Agreement is provided;
(ii) related Licensor or third party software; (iii)
digital images, stock photographs, clip art or other
artistic works ("Stock Files") (iv) related explanatory
written materials ("Documentation"); (v) fonts (vi)
upgrades, modified versions, updates, additions
and copies of the Software, if any, licensed to you
by Licensor (collectively "Updates") and (vii) any
other possible documentation related thereto.
2. END USER RIGHTS AND USE.
Licensor grants to you a non-exclusive, nontransferable end user right to install the Software or
use the Software installed on the phones. The
Software is licensed with the phone as a single
integrated product and may be used with the
phone only as set forth in these licensing terms.
3. LIMITATIONS ON END USER RIGHTS.
(a) You may not copy, distribute, or make derivative
works of the Software.
(b) You may not use, modify, translate, reproduce
or transfer the right to use the Software or copy the
Software except as expressly provided in this
Agreement.
(c) You may not resell, sublicense, rent, lease or
lend the Software; except You may permanently
transfer all of your rights as set forth in the
Agreement only as part of a permanent sale or
transfer of the phone, provided the recipient agrees
to the terms of this Agreement.
(d) You may not reverse engineer, reverse compile,
disassemble or otherwise attempt to discover the
source code of the Software (except to the extent
that this restriction is expressly prohibited by law) or
create derivative works based on the Software.
(e) You shall not display, modify, reproduce and
distribute any of the Stock Files included with the
Software.
(f) You agree that you shall only use the Software in
a manner that complies with all applicable laws in
the jurisdiction in which you use the Software,
including, but not limited to, applicable restrictions
concerning copyright and other intellectual
property rights.
4. COPYRIGHT.
Licensor and/or its software suppliers own the
Software and all rights, without limitation including
proprietary rights therein, and their respective
affiliates and are protected by international treaty
provisions and other applicable national laws of the
country in which it is being used. The structure,
organization and code of the Software are the
valuable trade secrets and confidential information.
50
M551.book Page 51 Friday, July 25, 2003 11:14 AM
17
PARTY PATENTS, COPYRIGHTS, TRADEMARKS
OR OTHER RIGHTS. THERE IS NO WARRANTY BY
LICENSOR OR BY ANY OTHER PARTY THAT THE
FUNCTIONS CONTAINED IN THE SOFTWARE
WILL MEET YOUR REQUIREMENTS OR THAT THE
OPERATION OF THE SOFTWARE WILL BE
UNINTERRUPTED OR ERROR-FREE.
8. NOT FAULT TOLERANT
THE SOFTWARE MAY CONTAIN TECHNOLOGY
THAT IS NOT FAULT TOLERANT AND IS NOT
DESIGNED, MANUFACTURED, OR INTENDED
FOR USE IN ENVIRONMENTS OR APPLICATIONS
IN WHICH THE FAILURE OF THE LICENSED
SOFTWARE COULD LEAD DIRECTLY TO DEATH,
PERSONAL INJURY, OR SEVERE PHYSICAL OR
ENVIRONMENTAL DAMAGE OR FINANCIAL
LOSS.
9. LIMITATION OF LIABILITY.
TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, IN NO EVENT SHALL
LICENSOR OR LICENSOR’S SOFTWARE
SUPPLIERS OR THEIR RESPECTIVE AFFILIATES
AND EMPLOYEES BE LIABLE FOR ANY LOST
PROFITS, REVENUE, SALES, DATA OR COSTS OF
PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES, PROPERTY DAMAGE, PERSONAL
INJURY, INTERRUPTION OF BUSINESS, LOSS OF
BUSINESS INFORMATION OR FOR ANY SPECIAL,
DIRECT, INDIRECT, INCIDENTAL, ECONOMIC,
COVER, PUNITIVE, SPECIAL OR
CONSEQUENTIAL DAMAGES, HOWEVER
CAUSED AND WHETHER ARISING UNDER
CONTRACT, TORT, NEGLIGENCE, OR OTHER
THEORY OF LIABILITY ARISING OUT OF THE USE
OF OR INABILITY TO USE THE SOFTWARE, EVEN
IF LICENSOR OR ITS SOFTWARE SUPPLIERS ARE
ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. BECAUSE SOME COUNTRIES/
STATES/JURISDICTIONS DO NOT ALLOW THE
51
End User License Agreement
5. MULTIPLE COPIES / UPDATES.
If the Software supports multiple platforms or
languages, if you receive the Software on multiple
media, of if you otherwise receive multiple copies of
the Software, the number of phones on which all
versions of the Software are installed shall be one
phone. If the Software is an Update to a previous
version of the Software, you must possess a valid
end user right to such previous version in order to
use the Update and you may use the previous
version for ninety (90) days after you receive the
Update in order to assist you in the transition to the
Update. After such time you no longer have a right
to use the previous version, except for the sole
purpose of enabling you to install the Update.
6. COMMENCEMENT & TERMINATION.
This Agreement is effective from the first date you
use or install the Software. Your end user rights
automatically and immediately terminate without
notice from Licensor if you fail to comply with any
provision of this Agreement. In such event, you
must immediately delete, destroy or return at your
own cost and expense, and without entitlement to
any refund of the purchase price, the phone and
the Software, and all related material to Licensor.
7. EXCEPT AS EXPRESSLY PROVIDED IN THE
LIMITED WARRANTY FOR THE PHONE, YOU
ACKNOWLEDGE THE SOFTWARE IS PROVIDED
"AS IS" WITHOUT WARRANTY OF ANY KIND
EXPRESS OR IMPLIED. TO THE MAXIMUM
EXTENT PERMITTED BY APPLICABLE LAW
NEITHER LICENSOR, LICENSOR’S SOFTWARE
SUPPLIERS OR THEIR RESPECTIVE AFFILIATES,
NOR THE COPYRIGHT HOLDERS MAKE ANY
REPRESENTATIONS OR WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO
THE WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE OR THAT
THE SOFTWARE WILL NOT INFRINGE ANY THIRD
M551.book Page 52 Friday, July 25, 2003 11:14 AM
End User License Agreement
17
EXCLUSION OR LIMITATION OF LIABILITY, BUT
MAY ALLOW LIABILITY TO BE LIMITED, IN SUCH
CASES, THE LIABILITY OF LICENSOR, ITS
SOFTWARE SUPPLIERS AND THEIR RESPECTIVE
AFFILIATES AND EMPLOYEES SHALL BE LIMITED
TO, AT LICENSOR’S OPTION, EITHER (A) RETURN
OF THE PRICE PAID LESS A REASONABLE
AMOUNT FOR USAGE, OR (B) REPAIR OR
REPLACEMENT OF THE SOFTWARE THAT DOES
NOT MEET THE LIMITED WARRANTY PROVIDED
WITH THE PHONE AND WHICH IS RETURNED IN
ACCORDANCE WITH THE REQUIREMENTS OF
THE LIMITED WARRANTY. Nothing contained in
this Agreement shall prejudice the statutory rights
of any party dealing as a consumer. Nothing
contained in this Agreement limits Licensor's
liability to You in the event of death or personal
injury resulting from Licensor's negligence if law
prohibits such a limitation. Licensor is acting on
behalf of its software suppliers and their respective
employees and affiliates for the purpose of
disclaiming, excluding and/or restricting
obligations, warranties and liability as provided in
this clause 9, but in no other respects and for no
other purpose.
10. TECHNICAL SUPPORT.
Licensor has no obligation to furnish You with
technical support except as agreed in writing
between You and Licensor in the Limited Warranty
provided with the phone.
11. EXPORT CONTROL.
The Software may be subject to export regulation of
the United Kingdom and other countries. You agree
that You shall comply with all applicable export
laws, restrictions and regulations of the United
Kingdom or foreign agencies or authorities, and
shall not export, or transfer for the purpose of reexport, any Software, product or technical data
received under this Agreement or any Software or
product produced by use of such technical data,
including processes and services, in violation of
any applicable restrictions, laws or regulations, or
without all necessary approvals.
12. APPLICABLE LAW & GENERAL PROVISIONS.
This Agreement shall be governed by and
construed in accordance with the internal laws of
the England without regard to its conflicts of laws
rules.
This is the entire agreement between Licensor and
you relating to the Software and it supersedes any
prior representations, discussions, undertakings,
end user agreements, communications or
advertising relating to the Software.
52
M551.book Page 53 Friday, July 25, 2003 11:14 AM
18
Warranty Statement
18
53
Warranty Statement
Sendo America, Inc. ("SENDO”) warrants, subject to the exclusions and limitations set forth below, that this
cellular phone ("Product") is free from defects in material and workmanship that result in Product failure
during normal usage, according to the following terms and conditions:
1. The limited warranty for the Product extends for ONE (1) year beginning on the date of the purchase of the
Product or FIFTEEN (15) months from the date of its manufacture as determined by the date code in the
Product.
2. The limited warranty extends to the original purchaser of the Product ("Consumer") and is not assignable
or transferable to any subsequent purchaser or user.
3. The Limited warranty extends only to Consumers who purchase the Product in the market for its intended
sale.
4. During the limited warranty period, SENDO will repair, or replace, at SENDO's sole option, any defective
parts, or any parts that will not properly operate for their intended use with new or refurbished replacement
items if such repair or replacement is needed because of malfunction or failure of the Product during normal
usage. No charge will be made to the Consumer for any such parts. SENDO will also pay for the labor
charges incurred by SENDO in repairing or replacing the defective parts. The limited warranty does not
cover defects in appearance, cosmetic, decorative or structural items, including framing, and any nonoperative parts. This limited warranty does not apply to any damage or failure to operate caused by use of
the product other than in accordance with the instructions contained in the User Manual, or for periodic
maintenance or repair due to normal wear and tear. SENDO's limit of liability under the limited warranty shall
be the actual cash value of the Product at the time the Consumer returns the Product for repair, determined
by the price paid by the Consumer for the Product less a reasonable amount for usage. SENDO shall not be
liable for any other losses or damages. These remedies are the Consumer's exclusive remedies for breach
of warranty.
5. Upon request from SENDO, the Consumer must prove the date of the original purchase of the Product by
a dated bill of sale or dated itemized receipt.
6. The Consumer shall bear the cost of taking or shipping the Product to the place of purchase or the
Customer Service Department of SENDO. If the Product was taken to the place of purchase, the Consumer
shall bear the cost of retrieving the Product. If shipped to SENDO, SENDO shall bear the cost of shipping the
Product back to the Consumer after the completion of service under this limited warranty and provided that
repairs were required to be performed under this limited warranty.
7. The Consumer shall have no coverage or benefits under this limited warranty if any of the following
conditions are applicable:
a) The Product has been subject to abnormal use, abnormal conditions, improper storage, exposure to
moisture or dampness, unauthorized modifications, unauthorized connections, unauthorized repair, misuse,
neglect, abuse, accident, alteration, improper installation, or other acts which are not the fault of SENDO,
including damage caused by shipping.
M551.book Page 54 Friday, July 25, 2003 11:14 AM
Warranty Statement
18
b) Physical damage to the surface of the Product, including scratches or cracks in or to the outside casing
or LCD, or damages caused by dropping the Product.
c) The Product has been damaged from external causes such as liquid, water, collision with an object, or
from fire, flooding, sand, dirt, windstorm, lightening, earthquake or damage from exposure to weather
conditions, an Act of God, or battery leakage, theft, blown fuse, or improper use of any electrical source,
damage caused by computer or internet viruses, bugs, worms, Trojan Horses, cancelbots or damage
caused by the connection to other products not recommended for interconnection by SENDO.
d) The Product has been altered or repaired by anyone other than an approved SENDO service center or if
it has been used with unapproved accessories or other ancillary items.
e) For adaptations or adjustments made to the Product to comply with local standards in any country other
than one for which the Product was designed and manufactured.
f) Loss or integrity of any user data stored in the Product or any storage device used in conjunction with the
Product at any time.
g) The Customer Service Department at SENDO was not advised by the Consumer in writing of the alleged
defect or malfunction of the Product within fourteen (14) days after the expiration of the applicable limited
warranty period.
h) The Product serial number plate or the accessory data code has been removed, defaced or altered.
i) The defect or failure to operate was caused by defective function of the cellular system or by inadequate
signal reception.
8. If a problem develops during the limited warranty period, the Consumer shall take the following step-bystep procedure:
a) The Consumer shall return the Product to the place of purchase for repair or replacement processing.
Back up all data before returning the Product for repair. If the Consumer has sensitive information stored on
the Product, the Consumer must copy it to another device and delete it from the Product before repair.
b) If "a" is not convenient because of distance (more than 50 miles) or for other good cause, the Consumer
may contact the Customer Service Department at SENDO, at the phone number listed on the bottom of the
next page, for further instructions.
c) The Consumer shall ship the Product prepaid and insured. Expenses related to removing the Product from
an installation are not covered under this limited warranty.
d) The Consumer will be billed for any parts or labor charges not covered by this limited warranty. The
Consumer will be responsible for any expenses related to reinstallation of the Product.
e) SENDO will repair or authorize the repair of the Product under the limited warranty within 30 days after
receipt of the Product by SENDO or an SENDO authorized service center. If SENDO cannot perform repair
covered under this limited warranty within 30 days, or after a reasonable number of attempts to repair the
same defect, SENDO at its sole option, will provide a replacement Product or refund the purchase price of
the Product less a reasonable amount for usage.
54
M551.book Page 55 Friday, July 25, 2003 11:14 AM
18
55
Warranty Statement
f) If the Product is returned to the Customer Service Department at SENDO during the limited warranty
period, but the problem with the Product is not covered under the terms and conditions of this limited
warranty, the Consumer will be notified and given an estimate of the charges the Consumer must pay to have
the Product repaired, with all shipping charges billed to the Consumer. If the estimate is refused, the Product
will be returned freight collect. If the Product is returned to the Customer Service Department at SENDO after
the expiration of the limited warranty period, SENDO's normal service policies shall apply and the Consumer
will be responsible for all shipping charges.
9. The Product consists of newly assembled equipment that may contain used components that have been
reprocessed to allow machine compliance with Product performance and reliability specifications.
10. ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OR
USE, SHALL BE LIMITED TO THE DURATION OF THE FOREGOING LIMITED WRITTEN WARRANTY.
OTHERWISE, THE FOREGOING LIMITED WARRANTY IS THE CONSUMER'S SOLE AND EXCLUSIVE
REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. SENDO DOES NOT
WARRANT UNINTERRUPTED OR ERROR FREE INTERNET OR DATA CONNECTIONS. SENDO SHALL NOT
BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED
TO, LOSS OF ANTICIPATED BENEFITS OR PROFITS, LOSS OF SAVINGS OR REVENUE, PUNITIVE
DAMAGES, LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT, LOSS OF DATA, COST
OF CAPITAL, COST OF ANY SUBSTITUTE EQUIPMENT OR FACILITIES, DOWNTIME, THE CLAIMS OF ANY
THIRD PARTIES, INCLUDING CUSTOMERS, AND INJURY TO PROPERTY, RESULTING FROM THE
PURCHASE OR USE OF THE PRODUCT OR ARISING FROM BREACH OF THE WARRANTY, BREACH OF
CONTRACT, NEGLIGENCE, STRICT TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY, EVEN IF
SENDO KNEW OF THE LIKELIHOOD OF SUCH DAMAGES. SENDO SHALL NOT BE LIABLE FOR DELAY IN
RENDERING SERVICE UNDER THE LIMITED WARRANTY, OR LOSS OF USE DURING THE PERIOD THAT
THE PRODUCT IS BEING REPAIRED OR LOSS OF DATA.
11. Some jurisdictions do not allow limitation of how long an implied warranty lasts, so the above one year
warranty limitation may not apply to you (the Consumer). Some jurisdictions do not allow the exclusion or
limitation of incidental and consequential damages, so certain of the above limitations or exclusions may not
apply to you (the Consumer). This limited warranty gives the Consumer specific legal rights and the
Consumer may also have other rights that vary from jurisdiction to jurisdiction.
12. SENDO neither assumes nor authorizes any authorized service center or any other person or entity to
assume for it any other obligation or liability beyond that which is expressly provided for in this limited
warranty including the provider or seller of any extended warranty or service agreement.
13. This is the entire warranty between SENDO and the Consumer, and supersedes all prior and
contemporaneous agreements or understandings, oral or written, and all communications relating to the
Product, and no representation, promise or condition not contained herein shall modify these terms.
14. This limited warranty allocates the risk of failure of the Product between the Consumer and SENDO. The
allocation is recognized by the Consumer and is reflected in the purchase price of the Product.
M551.book Page 56 Friday, July 25, 2003 11:14 AM
Warranty Statement
18
15. Any action or lawsuit for breach of warranty must be commenced within eighteen (18) months following
delivery of the Product.
16. Questions concerning this limited warranty may be directed to: www.sendo.com/warranty.
17. The limited warranty period for SENDO accessories are specifically defined within their own warranty
cards and packaging.
Note: Register your warranty at www.sendo.com/warranty/index.aspx as soon as you
purchase your phone. This information is stored for support purposes.
56
M551.book Page 57 Friday, July 25, 2003 11:14 AM
Declaration of conformity
We:
Of:
Sendo International Ltd.
Sendo Base Station, Hatchford Brook, Hatchford Way,
Sheldon, Birmingham, B26 3RZ, United Kingdom.
Declare under our sole responsibility that the product referenced within this user guide and uniquely
identified by the IMEI and type number affixed to the product, to which this declaration relates, is in
compliance with the essential requirements of the Radio and Telecommunications Terminal Equipment
Directive (R&TTE) 1999/5/EC.
The conformity assessment procedure referred to in Article 10 and detailed in Annex IV of Directive
1999/5/EC has been followed with the involvement of BABT, Claremont House, 34 Molesey Road,
Walton-On-Thames, KT12 4RQ, England.
A copy of the original Declaration of Conformity is available for download from the Sendo website.
Class of equipment: This product is designated Class 1 equipment (R&TTED 1999/5/EC), the use of which
is harmonized throughout all EU member states. This product is designated for use on licensed
GSM 850/1900 MHz networks.
www.sendo.com
8E30-0P261-50000
Printed in the Netherlands.
© 2003 Sendo. All rights reserved.

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