Sensibo INS-V01 Wi-Fi Module for air conditioner User Manual 2

Sensibo LTD. Wi-Fi Module for air conditioner 2

Contents

User manual 2

| 19How can I change the name or icon of my A/C?Click the specific A/C’s settings and hit “Change name and icon”.
| 20How can I invite other people to use my A/C?If you want to grant access to your A/C to other people (family members, friends, colleagues, etc.) you can send a unique link via multiple channels - go to the A/C settings, choose “Share this A/C”, select an app to send the invitation from and hit send.
| 21How can I set and edit schedules for my A/Cs?You can access your devices’ schedules and create new ones via the locations/devices screenTo edit an existing schedule, click on it in the list of schedules.
| 22How can I delete a schedule?Just swipe the schedule you want to delete to the right in the schedules main screen and confirm.
| 23How can I setup another Smart A/C?In the general settings (accessible via locations/devices screen) tap “Setup a new Sensibo device” to start the installation process again with another device.
| 24How can I reset my Sensibo app user and password?Via this page: https://home.sensibo.com/password-reset/I get a “device is disconnected” notification in the app, what does it mean?A few reasons can cause your smart A/C to appear as disconnected. Please click on the notification to learn the reason (in iOS devices you’ll need to reconnect to the Smart A/C’s network again).
Troubleshooting
| 26Cannot join Wi-Fi networkThis screen will appear when one of 3 scenarios happens:1. The network is offline and the Smart A/C cannot join it2. The password or name of the network were changed recently and the Smart A/C cannot join it with it’s existing data that is outdated3. The Smart A/C was reset on purpose to connect to another network
| 27Network has no internet connectionThis screen will appear when one of 2 scenarios happen, while the Smart A/C managed to connect to the network (correct name and password) but:1. The network has no internet -might be an issue with the Internet Service Provider2. Some firewall or other security measures were changed and block your A/C from connecting
| 28Android only - App cannot find your smart A/C’s networkThis screen will appear if your mobile phone cannot “see” the Smart A/C network when it scans the nearby networks - this can be caused by a few reasons:1. The A/C is not connected to the power so the device cannot transmit any signals2. The mobile phone is too far away from the Smart A/C so it cannot see it3. The Smart A/C was previously configured and need to be reset remotely by the support staff
| 29Android only - Cannot connect to your Smart A/C networkThis screen will appear when your mobile phone tried to connect to the Smart A/C network (it appeared properly in the networks scan your mobile phone performed) but then couldn’t complete the connection process. This is usually caused by another device that connected to the device before your mobile phone managed to connect.
| 30Android only - Could not configure the smart A/C Wi-Fi network successfullyAn unexpected error occurred - might be due to an outdated firmware or app version.
| 31This is a pretty rare scenario in which the mobile phone could not continue the setup and a phone with Wi-Fi capabilities is required.Your phone has no Wi-Fi connectivity
| 32Smart A/C Installation issuesMy Smart A/C cannot connect to my local network1. Make sure that you connected Sensibo Inside to your network and that it the network is working properly (on your mobile phone, etc.). Sensibo Inside should have a steady blue light when it’s connected to the internet properly. If it blinks it means there is a problem with the connection:a) 2 blinks repeatedly: Sensibo Inside cannot connect to the network. This might be due to a password/name change, proxy/security changes in the network or just no signal from the network.b) 3 blinks repeatedly: Sensibo Inside is connected to the network but receives no connection.c) LED is off = Wi-Fi chip issue, restart installation process.d) LED is on but no connection in app-server issue2. Make sure that the A/C is connected to the power. If the A/C is not connected to the power, Sensibo Inside cannot connect to the internet and control the A/C.A few reasons can cause your smart A/C to not be able to connect in the installation process.Please click on the notification to learn the reason (in iOS devices you’ll need to reconnect to the Smart A/C’s network again).
Miscellaneous
| 34Open API and integrationsSensibo is open and can be integrated into other services. You can view our current integrations and read more about the API here: bit.ly/sensiboAPI•Current integrations:•Amazon Echo•SmartThings•OpenHab•Homebridge (for HomeKit)•.net wrapper for our API and a Homeseer plugin•Ruby•iRidium moduleSensibo also has an IFTTT channel with existing automations (you can add your own) -https://ifttt.com/sensiboIt’s also possible to use IFTTT’s for geofencing -geofence rules
Thank you!

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