Sensibo INS-V01 Wi-Fi Module for air conditioner User Manual 2

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Document ID	3173110
Application ID	1eKezBTJHGxtQdU2WYrbbQ==
Document Description	User manual 2
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	273.63kB (3420365 bits)
Date Submitted	2016-10-25 00:00:00
Date Available	2016-10-25 00:00:00
Creation Date	0000-00-00 00:00:00
Producing Software	SAMBox 1.0.0.M14 (www.sejda.org)
Document Lastmod	2016-10-24 15:06:07
Document Title	User manual 2
Document Creator	PDFsam Basic v3.0.1.RELEASE

How can I change the name or icon of my A/C?
Click the specific A/C’s settings and hit “Change
name and icon”.
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How can I invite other people to use my A/C?
If you want to grant access to your A/C to
other people (family members, friends,
colleagues, etc.) you can send a unique link via
multiple channels - go to the A/C settings,
choose “Share this A/C”, select an app to send
the invitation from and hit send.
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How can I set and edit schedules for my A/Cs?
You can access your devices’ schedules and
create new ones via the locations/devices
screen
To edit an existing schedule, click on it in the list
of schedules.
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How can I delete a schedule?
Just swipe the schedule you want to
delete to the right in the schedules
main screen and confirm.
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How can I setup another Smart A/C?
In the general settings (accessible via
locations/devices screen) tap “Setup a new
Sensibo device” to start the installation
process again with another device.
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How can I reset my Sensibo app user and password?
Via this page: https://home.sensibo.com/password-reset/
I get a “device is disconnected” notification in the app, what does it mean?
A few reasons can cause your smart A/C to appear as disconnected. Please
click on the notification to learn the reason (in iOS devices you’ll need to
reconnect to the Smart A/C’s network again).
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Troubleshooting
Cannot join Wi-Fi network
This screen will appear when one of 3
scenarios happens:
1.
The network is offline and the Smart
A/C cannot join it
2.
The password or name of the network
were changed recently and the Smart
A/C cannot join it with it’s existing data
that is outdated
3.
The Smart A/C was reset on purpose
to connect to another network
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Network has no internet connection
This screen will appear when one of 2
scenarios happen, while the Smart A/C
managed to connect to the network
(correct name and password) but:
1.
The network has no internet - might be
an issue with the Internet Service
Provider
2.
Some firewall or other security
measures were changed and block
your A/C from connecting
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Android only - App cannot find your smart A/C’s network
This screen will appear if your mobile
phone cannot “see” the Smart A/C network
when it scans the nearby networks - this
can be caused by a few reasons:
1.
The A/C is not connected to the power
so the device cannot transmit any
signals
2.
The mobile phone is too far away from
the Smart A/C so it cannot see it
3.
The Smart A/C was previously
configured and need to be reset
remotely by the support staff
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Android only - Cannot connect to your Smart A/C network
This screen will appear when your mobile
phone tried to connect to the Smart A/C
network (it appeared properly in the
networks scan your mobile phone
performed) but then couldn’t complete the
connection process.
This is usually caused by another device
that connected to the device before your
mobile phone managed to connect.
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Android only - Could not configure the smart A/C
Wi-Fi network successfully
An unexpected error occurred - might be
due to an outdated firmware or app
version.
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Your phone has no Wi-Fi connectivity
This is a pretty rare scenario in which the
mobile phone could not continue the setup
and a phone with Wi-Fi capabilities is
required.
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Smart A/C Installation issues
My Smart A/C cannot connect to my local network
1.
Make sure that you connected Sensibo Inside to your network and that it the
network is working properly (on your mobile phone, etc.). Sensibo Inside should
have a steady blue light when it’s connected to the internet properly. If it blinks it
means there is a problem with the connection:
a)
b)
c)
d)
2.
2 blinks repeatedly: Sensibo Inside cannot connect to the network. This might
be due to a password/name change, proxy/security changes in the network or
just no signal from the network.
3 blinks repeatedly: Sensibo Inside is connected to the network but receives
no connection.
LED is off = Wi-Fi chip issue, restart installation process.
LED is on but no connection in app- server issue
Make sure that the A/C is connected to the power. If the A/C is not connected to
the power, Sensibo Inside cannot connect to the internet and control the A/C.
A few reasons can cause your smart A/C to not be able to connect in the installation
process.
Please click on the notification to learn the reason (in iOS devices you’ll need to
reconnect to the Smart A/C’s network again).
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Miscellaneous
Open API and integrations
Sensibo is open and can be integrated into other services. You can view our current integrations and read more
about the API here: bit.ly/sensiboAPI
•
Current integrations:
•
Amazon Echo
•
SmartThings
•
OpenHab
•
Homebridge (for HomeKit)
•
.net wrapper for our API and a Homeseer plugin
•
Ruby
•
iRidium module
Sensibo also has an IFTTT channel with existing automations (you can add your own) - https://ifttt.com/sensibo
It’s also possible to use IFTTT’s for geofencing - geofence rules
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Thank you!

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