Sercomm FP16204 Access Point User Manual

Sercomm Corporation Access Point

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Document Author: NEC

User Manual
FP 6
Femtocell
G Access Point for Offices & Indoor Spaces
Contents
Introduction....................................................................................................................... 3
Getting started .................................................................................................................. 4
2.1
Check what’s in the box............................................................................................. 4
2.2
Location ..................................................................................................................... 4
2.3
Configuration and power up ..................................................................................... 5
Using your Femtocell......................................................................................................... 6
3.1
How it works.............................................................................................................. 6
3.2
Broadband connection .............................................................................................. 6
3.3
Indicator Lights .......................................................................................................... 6
3.4
Privacy ....................................................................................................................... 7
3.5
Emergency calls ......................................................................................................... 7
Troubleshooting ................................................................................................................ 8
Safety and Product care .................................................................................................... 9
Specifications................................................................................................................... 10
Conformance information............................................................................................... 11
Glossary ........................................................................................................................... 13
1 Introduction
The FP16204 Femtocell Access Point from NEC is one of the most technically advanced 3G
access points, yet installation is simple and straight forward.
Plugging the compact unit into your broadband router or cable modem will grant your
existing 3G phone or data‐card exclusive access to its own 3G access point. The Femtocell is
like a low‐power 3G equivalent of a Wi‐Fi hotspot that works with all your 3G devices. It can
be configured to handle four, eight or sixteen voice calls at the same time. There is no need
to worry about dropped calls, poor voice quality or slow data connections, dependable
multi‐megabit speeds are now a reality whereas coverage concerns and network congestion
are things of the past.
The Femtocell has no buttons to press and simply requires a power source and broadband
data connection to operate. The Femtocell automatically communicates with a central
management system over a secure Internet connection. It takes less than 10 minutes to
register and download the latest software, after which point it will be ready to handle your
first call.
It is important that you read each section of this manual before operating the Femtocell.
Please give particular attention to all operating instructions and retain them for future
reference.
2 Getting started
2.1 Check what’s in the box
Femtocell with free standing mount and
(optional) wall bracket
Ethernet data cable to connect the
Femtocell to your LAN, broadband
router or cable modem
Mains power supply adaptor and plug
External GPS antenna
User Guide
2.2 Location
The range of the Femtocell depends on a number of factors including its location,
the number and the construction of the walls, and the proximity to other Femtocells.
Firstly, locate your nearest LAN port, broadband data router or cable modem, as this
will need to be connected to the Femtocell.
It is worth spending a little time thinking about where to place your Femtocell.
Considerations should include where you are most likely to make or receive calls: If
you wanted to talk to everyone in your home or office without shouting too loudly
then where would you stand? That is probably a good location for the Femtocell.
Ideally, place your Femtocell somewhere central in an elevated location and close to
a window.
For even better coverage throughout the home, the external GPS antenna can be
connected and placed by a window to allow the Femtocell to be located in a more
central location.
3 Using your Femtocell
3.1 How it works
Traditionally your mobile phone provides service using a long‐distance radio
connection with a mobile phone network.
The Femtocell is a mobile access point that seamlessly replaces this service when
you are indoors. It uses your broadband internet connection to communicate with
the mobile network, and because it provides coverage indoors it is very low power ‐
similar or lower than the power used by a regular cordless home phone, Wi‐Fi router
or even your mobile phone.
The result is outstanding 3G coverage including dependable, high‐speed data
services like music download and video. The 3G mobile network detects when you
are moving between the outdoor network and your indoor Femtocell coverage area
and automatically shifts between the two without any intervention required.
3.2 Broadband connection
Increases in broadband data speeds over telephone lines and cable TV now make it a
viable means to transport other forms of data as well as the Internet and music
downloads.
The Femtocell plugs into your broadband interface and accesses your Mobile
Operator’s network in a secure manner just like the mobile equipment you see
outside. This ensures that it functions in exactly the same way, offering you all the
latest 3G services. As with any mobile equipment, the Femtocell automatically
connects to the network without you having to press any buttons to communicate
with it via a computer.
Since the Femtocell shares your broadband interface with your PC Internet
connection, it has to be able to support both simultaneously. If you frequently
download large amounts of data such as music from the Internet, we recommend
that your broadband speed is better than 1Mbps in the downlink direction and 512
kbps in the uplink direction. Additionally if your broadband router is capable of
supporting Class of Service data prioritisation then you can configure it to prioritise
your Femtocell data and provide a better quality of service to your mobile device.
3.3 Indicator Lights
The indicator light tells you what the Femtocell is doing and whether or not it is
experiencing any problems. It can be either green to show it is operating properly, or
red to highlight a problem. The Femtocell can take up to 10 minutes to configure
itself after switching on for the first time. During this period, it carries out a number
of self‐checks and configures itself to give best coverage in your home or office. All
communications between the Femtocell and the central management system are
secure and carried over your broadband data connection.
If for any reason the indicator light is red this means that there is a problem. Section
4 contains information about the state of the indicator light, what it means, and
what actions need to be taken.
3.4 Privacy
The Femtocell ensures your privacy by not logging, recording or reporting phone
calls, phone numbers, data files, web pages or any other information except as
required by your Service Provider or Mobile Operator as a normal part of its legal
commitments.
3.5 Emergency calls
Like other phones that require a power source but do not have a battery backup, the
Femtocell should not be relied upon as an only means to make a 911 emergency call.
4 Troubleshooting
The Red Indicator light is used to signal a problem with the unit.
If the Red Indicator light is flashing this means that there is a problem which you can
resolve yourself. The number of flashes indicates the type of problem as shown in
the table below.
If the Red Indicator light is on but not flashing then please contact your customer
care who will be able to assist you with the problem.
Number of
flashes
Problem
Resolution
No connection to
local broadband
router
Check the connection between the broadband
router and the Femtocell.
No internet
connection
Check that the broadband router is connected to the
Internet and is providing service.
Interference
problem
There is interface with other systems. Try placing
the Femtocell in a different place. If this persists
please contact customer services.
Overheating
Check the Femtocell is located where there is good
airflow.
SIM card problem
Check to see that the SIM card is inserted correctly
and that it is the one provided with the Femtocell.
5
Safety and Product care
All instructions, warning and caution statements that accompany this equipment
must be strictly followed at all times to ensure its safe use. Observe all warning and
caution symbols that are fixed to this equipment.
This electrical equipment is designed with the utmost care for the safety of those
who install and use it. However, when using this device, basic safety precautions
should always be followed to reduce the risk of fire and injury to persons, and the
dangers of electric shock and static electricity.
Do not cover the device or block the airflow to the device with any other objects.
Dust occasionally to keep air vents clear of debris. Do not use liquid cleaners.
This product was qualified under test conditions that included the use of the
supplied cables between system components. To be in compliance with regulations,
the user must use the cables supplied with the unit and install them properly. This
includes the power adapter that is provided.
Operate this product only with the type of power source indicated on the marking
label. If you are not sure of the type of power supplied to your property then please
consult your dealer or local electricity company. Do not use this product outdoors or
do not use this product near water. Keep the device away from excessive heat and
humidity and keep the device free from vibration and dust. Wipe the unit with a
clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners
directly on the unit or use forced air to remove dust. Avoid installing or using this
product during an electrical storm, there may be a remote risk of electric shock from
lightning. During an electrical storm, for added protection please unplug the unit
from the wall outlet and disconnect all cables. This will prevent damage due to
lightning and power surges. For safety reasons, only authorised service technicians
should open the device. If the device is opened then the warranty will become void.
The device may affect medical equipment so please take account of any associated
technology restrictions. This device, like other radio devices, emits radio frequency
electromagnetic energy, but operates within the guidelines found in radio frequency
safety standards and recommendations. It is recommended that the minimum
operating distance from the installed Femtocell to persons is 20cm. Ensure the
Femtocell is turned off when inserting or removing the SIM card. Do not bend or
scratch the SIM card. Keep it away from static electricity, water and dirt.
6 Specifications
Model
FP16204
Radio Interface
3GPP WCDMA Band
7 Conformance information
SIM
Subscriber Identity Module. Removable smart card used in a mobile
phone or datacard to hold network security data, identify the owner
and store personal information.
Uplink
Wireless connection between the mobile device and the fixed base
station.
WCDMA
Wideband Code Division Multiple Access. Fundamental technology for
3G networks used in Europe and the rest of the world.
Wi‐Fi
Wireless technology to provide a local data connection between
electronic products.
14
NEC FP16204 Femtocell User Manual
Version 1.0
September 2011
© 2011 NEC Europe Ltd. All rights reserved.
Other brand and product names are trademarks of their respective owners.
Information is subject to change without notice.
NEC Europe Ltd
Registered in England No. 2832014
Registered Office:
NEC House,
1 Victoria Road,
London W3 6BL
Web: www.nec.com/femtocell
Email: femtocell@eu.nec.com
Tel: +44 (0) 208993 8111
15

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