Sharp FO 475 User Manual To The 2478f63a 6c05 4153 8bc8 C05aa2574028

User Manual: Sharp FO-475 to the manual

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FO-475

MODEL

FO-475

FACSIMILE

OPERATION MANUAL

1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.

Installation
Using the Answering Machine
Sending Documents
Receiving Documents
Making Copies
Making Telephone Calls
Special Functions
Option Settings
Printing Reports and Lists
Maintenance
Troubleshooting

FO475A- WARRANTY

WARRANTY
Facsimile Products
Congratulations on Your Purchase!
This Sharp product is warranted against manufacturing defects for a period of twelve (12) months from
the date of original purchase.
In the event of any defect arising in the equipment during the warranty period, such repairs should only
be carried out by the Dealer from which the unit was originally purchased or a Service Centre approved
by Sharp to service this type of equipment. These repairs would be carried out at no charge to the
owner, subject to the conditions specified herein.
The owner is responsible for any transportation and insurance costs if the product has to be returned
for repair.
This warranty does not extend to accessories or defects or injuries caused by or resulting from causes
not attributable to faulty parts or the manufacture of the product, including but not limited to, defect or
injury caused by or resulting from misuse, abuse, neglect, accidental damage, improper voltage, liquid
spillage, vermin infestation, software, use of consumables other than those approved by Sharp, or any
alterations made to the product which are not authorised by Sharp.
Please retain your sales documentation, as this should be produced to validate a warranty claim.
This warranty is in addition to and in no way limits, varies or excludes any express and implied rights
and remedies under any relevant legislation in the country of sale. However, to the extent permitted by
such legislation, Sharp excludes any liability for any indirect or consequential damages arising from the
purchase or use of the product.
To the extent permitted by law, Sharp excludes all implied warranties and conditions and where the
product is one that is not normally required for personal, domestic or household use, Sharp limits its
liability to the repair or replacement (at Sharp's option) of materials or workmanship which are found by
Sharp to be defective.
For your reference, please enter the particulars of your purchase below and retain, with your purchase
documentation.
Model No.
Serial No.
Date of Purchase
Place of Purchase
SPform046 (2Sept97)

FOR LOCATION ENQUIRIES WITHIN

FOR THE SERVICING OF PRODUCTS

AUSTRALIA

PURCHASED IN

REGARDING YOUR LOCAL
SHARP APPROVED SERVICE CENTRE

NEW ZEALAND

CALL THE
SHARP SERVICE REFERRAL CENTRE
FREECALL: 1 800 807 820
FACSIMILE: (02) 9672 1210
DURING NORMAL BUSINESS HOURS
SHARP CORPORATION OF AUSTRALIA PTY. LIMITED

A.C.N. 003 039 405
1 Huntingwood Drive, Huntingwood NSW 2148

CONTACT YOUR SELLING DEALER/RETAILER
OR FOR REFERRAL TO A
SERVICE CENTRE,
CALL SHARP CUSTOMER SERVICES
TELEPHONE: 09 634 2059
FACSIMILE: 09 636 6972

SHARP CORPORATION OF NEW ZEALAND LIMITED
Cnr Mahunga Drive & Hastie Avenue,
Mangere, AUCKLAND

Important Notice: This warranty applies only to products sold in Australia & New Zealand

QUICK REFERENCE GUIDE
ENTERING YOUR
NAME AND NUMBER

INSTALLATION

FUNCTION

1. Press:

Display shows:
Australia

TEL
SET. TEL
LIN .
E

3
OWN NUMBER SET

START/MEMORY

2. Press:

3. Enter your fax number (max. of 20 digits) by
pressing the number keys.

♦ If you make a mistake, press the HOLD/SEARCH
key to move the cursor back to the mistake, then
enter the correct number or letter.

New Zealand

START/MEMORY

1. Connect the handset as shown.

4. Press:

2. Plug the power cord into an earthed, 230-240 V
outlet.
3. Plug one end of the telephone line into the TEL.
LINE socket on the rear of the fax, and the
other end into your telephone wall socket.

5. Enter your name by pressing the appropriate
number keys as shown below.

♦ To enter two letters in succession that require
the same key, press the SPEAKER key after
entering the first letter.

Caution: When disconnecting the fax, unplug
the telephone line before the power cord.
4. If desired, connect an extension phone to the
TEL. SET socket on the rear of the fax.

RECORDING AN OUTGOING
MESSAGE
1. Press:

FUNCTION

SPACE =

START/MEMORY

2. Press a number to select the type of outgoing
message (OGM):
0
General OGM:
1
Box 1 OGM:
2
Box 2 OGM:
3
Box 3 OGM:
4
Transfer OGM:
3. Pick up the handset, press the
START/MEMORY key, and speak into the
handset.
4. When finished, replace the handset or press
the STOP key. Press the STOP key twice to
return to the date and time display.

ABC

DEF

GHI

JKL

MNO

PQRS

TUV

WXYZ

SPEED DIAL

REDIAL

HOLD/
SEARCH

SPEAKER

Deletes highlighted
letter
Upper/lower case
shift key
Moves cursor to the
left.
Moves cursor to the
right.

Press either key one or more times
to select and enter a symbol.
START/MEMORY

6. When finished, press:

STOP

QUICK REFERENCE GUIDE
SETTING THE
DATE AND TIME
Press:

Place your document
(up to 10 pages) face
down in the document
feeder.

FUNCTION

Display shows:

SENDING DOCUMENTS

DATE & TIME SET

Normal Dialling
1. Lift the handset or press

Press the START/MEMORY key:

SPEAKER

START/MEMORY

2. Dial the fax number.

Enter two digits for the Day (01 through 31).
Enter two digits for the Month (01 through 12).

3. Wait for the reception tone (if a person answers,
ask them to press their Start key).
4. Press:

START/MEMORY

Enter four digits for the Year (Ex: 1998).
Enter two digits for the Hour (00 through 23).

Rapid Key Dialling

Enter two digits for the Minute (00 through 59).

Press the appropriate Rapid Key. Transmission
will begin automatically.

When finished, press:

START/MEMORY

STOP

Speed Dialling
1. Press:

STORING AND CLEARING
NUMBERS FOR AUTO DIALLING
1. Press:

FUNCTION

SPEED DIAL

2. Enter 2-digit Speed Dial number.
3. Press:

START/MEMORY

RECEIVING DOCUMENTS
Display shows:

FAX/TEL # MODE
TEL

FAX

20-FEB 10:30

2. Press 1 to store a number or 2 to clear a
number.

Press:

TEL/FAX

RECEPTION
MODE

TEL

4. Enter the full telephone/fax number.
5. Press:

START/MEMORY

TEL/FAX

ANS

FAX

20-FEB 10:30
TEL/FAX

TEL

ANS

FAX

20-FEB 10:30
TEL/FAX

ANS

FAX mode: The fax automatically answers on two
rings and receives the incoming document.

TEL/FAX mode: The fax automatically answers
and receives incoming documents. Voice calls are
signalled by a special ringing sound.

6. Enter the name of the location by pressing
number keys (max. of 20 characters). (Refer to
the letter entry table in ENTERING YOUR
NAME AND NUMBER.)
7. Press:

FAX

20-FEB 10:30

TEL

3. Enter a 2-digit Speed Dial number (from 01 to
10 for Rapid Key Dialling, or 11 to 30 for Speed
Dialing). (If you are clearing a number, go to
Step 7.)

ANS

TEL mode:

Fax
tone

START/MEMORY

RECEIVING

START/MEMORY

STOP

ANS. mode: Select this mode when you want to receive voice messages in the answering machine.

Introduction
Welcome, and thank you for
choosing a Sharp facsimile!
The features and specifications
of your new Sharp fax are
shown below.

Automatic dialling

Rapid Key Dialling: 10 numbers
Speed Dialling: 20 numbers

Memory size*:

512 KB (approx. 20 average pages with no voice
messages recorded, or 24 minutes of voice messages (including OGMs) with no documents in
memory)

Fax paper

Initial starter roll (included with fax machine):
10 m roll
Recommended replacement roll:
FO-40PR 50 m roll

Automatic document
feeder

10 sheets max.

Paper cutting method:

Automatic cutter

Modem speed

9600 bps with automatic fallback to 7200, 4800,
or 2400 bps

Transmission time*

Approx. 15 seconds (Sharp special mode)

Display

16-digit LCD display

Reception modes

FAX, TEL, TEL/FAX, ANS.

Resolution

Horizontal:
8 lines/mm
Vertical:
Standard: 3.85 lines/mm
Fine/Halftone: 7.7 lines/mm
Super fine (transmission only):
15.4 lines/mm

* Based on ITU-T Test Chart #1 at standard resolution in Sharp special mode,
excluding time for protocol signals (i.e., ITU-T phase C time only).

Halftone (greyscale)

64 levels

Recording system

Thermal recording

Applicable telephone line

Public switched telephone network

Compatibility

ITU-T (CCITT) G3 mode

Configuration

Half-duplex, desktop transceiver

Compression scheme

MH, MR, Sharp

Scanning method

Sheet-feeder CIS (Contact Image Sensor)

Effective printing width

210 mm max.

Input document size

Automatic feeding:
Width: 148 to 216 mm
Length: 140 to 297 mm
Manual feeding:
Width: 148 to 216 mm
Length: 140 to 600 mm

Effective scanning width

210 mm max.

Contrast control

Automatic/Dark selectable

Copy function

Standard

Telephone function

Standard (Cannot be used if power fails)

Power requirements

230-240 V AC, 50 Hz

Operating temperature

5 to 35°C

Humidity

Maximum: 85 %

Power consumption

Stand-by: 6.0 W
Maximum: 120 W

Dimensions

Width: 308 mm
Depth: 256 mm
Height: 138 mm (without handset in cradle)

Weight

Approx. 2.6 kg

As a part of our policy of continuous improvement, SHARP reserves the
right to make design and specification changes for product improvement
without prior notice. The performance specification figures indicated are
nominal values of production units. There may be some deviations from these
values in individual units.

Important safety information
• For your safety, if any of your equipment is not operating properly or should any

physical damage occur to the equipment where internal parts may become
exposed, the equipment should be immediately disconnected from the phone
line and then the power line and returned to a SHARP authorised Service Centre
for inspection, repair, or disposal.
• In Australia, installing or modifying telephone lines should only be done by an

ACA licensed serviceman. In New Zealand, installing or modifying telephone
lines should be done in accordance with Telecom wiring practices.
• Do not disassemble this machine or attempt any procedures not described in this

manual. Refer all servicing to qualified service personnel.
• This machine must only be connected to a 230-240 V, 50 Hz, grounded (3-prong)

outlet. Connecting it to any other kind of outlet may damage the machine.
• Do not install or use the machine near water, or when you are wet. Take care

not to spill any liquids on the machine.
• Unplug the machine from the Telephone socket and then the power outlet and

consult a qualified service representative if any of the following situations occur:
- Liquid has been spilled into the machine or the machine has been
exposed to rain or water.
- The machine produces odors, smoke, or unusual noises.
- The power cord is frayed or damaged.
- The machine has been dropped or the housing damaged.
• Do not allow anything to rest on the power cord, and do not install the machine

where people may walk on the power cord.
• Never insert objects of any kind into slots or openings on the machine. This could

create a risk of fire or electric shock. If an object falls into the machine that you
cannot safely remove, unplug the machine and consult a qualified service
representative.
• Do not place this machine on an unstable cart, stand or table. The machine could

be seriously damaged if it falls.
• Never install telephone wiring during a lightning storm.

• Never install telephone sockets in wet locations unless the socket is specifically

designed for wet locations.
• Never touch uninsulated telephone wires or terminals unless the telephone line

has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
• Avoid using a telephone (other than a cordless type) during an electrical storm.

There may be a remote risk of electric shock from lightning.
• Do not use a telephone in the vicinity of a gas leak.
• The socket-outlet must be installed near the equipment and must be easily

accessible.
• To make emergency calls, any other calls in progress must first be released.

Important:

• This facsimile machine is not designed for use on a line which has call
waiting, call forwarding, or certain other special services offered by your
telephone company. If you attempt to use the fax machine on a telephone line
using any of these services, you may experience errors during transmission
and reception of facsimile messages.

• This facsimile machine is not compatible with digital telephone systems.
• This facsimile machine is designed to operate in Australia and New Zealand
only.

WARNING NOTICE:
NO calls can be made to or from this fax during a mains power failure.
WARNING  Australian Communications Authority (ACA) regulations
state that no unauthorised changes or modifications to this equipment are
permitted.
Note: Complies with ACA and NZ TELECOM standard AS/NZS3548
regarding emission of electromagnetic interference.
These limits are designed to provide reasonable protection against
interference in an installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause interference. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and the receiver.
 Connect the equipment to an outlet on a different circuit to that which
the receiver is connected.
 Consult the dealer or an experienced radio/TV technician for help.
For Australia: The Ringer Equivalence Number (REN) for this equipment is
written on the back of the machine.
The sum of all the Ringer Equivalence Numbers (REN’s) on your telephone
line should not exceed 3 to assure correct service from your telephone
company.

IMPORTANT NOTICE FOR NEW ZEALAND USERS
Please note:
The grant of a Telepermit for any item of terminal equipment indicates
only that Telecom has accepted that the item complies with the minimum
conditions for connection to its network.
It indicates no endorsement of the product by Telecom, nor does it
provide any sort of warranty. Above all, it provides no assurance that any
item will work correctly in all respects with another item of
Telepermitted equipment of a different make or model, nor does it imply
that any product is compatible with all of Telecom’s network services.
This equipment is not capable, under all operating conditions, of correct
operation at the higher speeds for which it is designed. Telecom will
accept no responsibility should difficulties arise in such circumstances.
This equipment shall not be set up to make automatic calls to the
Telecom ’111’ Emergency Service.
To avoid telephone charges for local calls, be sure to store numbers
"without area code in your rapid or speed dial locations.
If a charge for local calls is unacceptable, the "Dial" button should NOT
be used for local calls. Only the 7-digits of the local number should be
dialled from your telephone. DO NOT dial the area code digit or "0"
prefix.
This equipment may not provide for the effective hand-over of a call to
another device connected to the same line.
This device may be subject to ringing or bell tinkle when certain other
devices are connected to the same line. If this occurs, the problem should
not be referred to the Telecom Faults Service.
All persons using this device for recording telephone conversations shall
comply with New Zealand law. This requires that at least one party to the
conversation is to be aware that it is being recorded. In addition , the
Principles enumerated in the Privacy Act 1993 shall be complied with in
respect to the nature of the personal information collected, the purpose
for its collection, how it is used and what is disclosed to any other party.

Table of Contents
1

Installation

Unpacking Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
A Look at the Operation Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Original Document Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Loading the Fax Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Entering Your Name and Fax Number . . . . . . . . . . . . . . . . . . . . . . . . . 14
Setting the Date and Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Selecting the Reception Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Volume Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Using the Answering Machine

Recording an Outgoing Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating the Answering Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Optional Answering Machine Settings . . . . . . . . . . . . . . . . . . . . . . . . .
Transfer Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Override Ringing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Remote Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

22
25
29
33
36
38

Sending Documents

Transmittable Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading the Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Resolution and Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sending a Fax by Normal Dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sending a Fax by Automatic Dialling. . . . . . . . . . . . . . . . . . . . . . . . . .

46
48
50
52
54

Receiving Documents

Using TEL/FAX Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using ANS. Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using FAX Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using TEL Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

63
64
64
65

Making Copies

Making Telephone Calls

Special Functions

Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Distinctive Ring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Blocking Reception of Unwanted Faxes. . . . . . . . . . . . . . . . . . . . . . . .
Polling (Requesting a Fax Transmission) . . . . . . . . . . . . . . . . . . . . . . .
Timer Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Broadcasting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reminder Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

70
75
77
79
82
84
87
89

Option Settings

Printing Reports and Lists

Maintenance

103

Troubleshooting

105

Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Messages and Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Index

114

1. Installation

Chapter

Installation

Unpacking Checklist

Before setting up,
make sure you have
all of the following
items.

If any are missing,
contact your dealer
or retailer.

Rapid key
labels

Operation
manual

Handset

Telephone
line cord

Handset
lead

Adapter
(for Australia)
Adapter
(for New Zealand)

Fax paper
(sample roll)
Paper guide
Business products
dealer installation
report

A Look at the Operation Panel

A Look at the Operation Panel
1

9 10 11 12

PANEL RELEASE

TEL FAX

RECEPTION
MODE FUNCTION

DOWN

VOLUME

REC

RESOLUTION

DIGITAL

TEL/FAX ANS

ABC

REPEAT PLAY/SKIP DELETE REMINDER

ANSWERING
SYSTEM

STOP

DEF
SPEED DIAL

GHI

JKL

TUV

COPY/HELP
REDIAL

PQRS

MNO

WXYZ
HOLD/SEARCH

START/MEMORY

SPEAKER

13 14 16 17
15

10/POLL

Display
This displays messages and prompts during operation and programming.

PANEL RELEASE
Pull this release toward you to open the operation panel.

RECEPTION MODE key
Press this key to select the reception mode. An arrow in the display will point
to the currently selected reception mode.

FUNCTION key
Press this key to select various special functions.

RESOLUTION key
Press this key to adjust the resolution and contrast before sending or
copying a document.

VOLUME keys
Press these keys to adjust the volume of the speaker when the SPEAKER
key has been pressed, or the volume of the ringer at all other times.

REC key
Press this key to record a phone conversation or a message.

REPEAT key
Press this key to repeat playback of a message.

PLAY/SKIP key
Press this key to play recorded messages. During playback, press it to skip
forward to the next message.

DELETE key
Press this key to erase recorded messages.

REMINDER key
Press this key to send a fax and/or voice message to another party or to
yourself at a preset time.

STOP key
Press this key to stop operations before they are completed.

Number keys
Use these keys to dial numbers, and enter numbers and letters during
number/name storing procedures.

SPEED DIAL key
Press this key to dial a 2-digit Speed Dial number.

REDIAL key
Press this key to automatically redial the last number dialled.

1. Installation

A Look at the Operation Panel

SPEAKER key
Press this key to hear the line and fax tones through the speaker before
sending a document, or dialling a voice number.
Note: This is not a speakerphone. You must pick up the handset to talk
with the other party.

HOLD/SEARCH key
Press this key to search for an automatic dialling number, or, during a phone
conversation, press this key to put the other party on hold.

Rapid Dial Keys
Press one of these keys to dial a fax or voice number automatically. (Note
that you must attach the Rapid Key labels.)

START/MEMORY key
Press this key to send or receive a document manually when off hook.

COPY/HELP key
When a document is in the feeder, press this key to make a copy. At any
other time, press this key to print out the Help List, a quick reference guide
to the operation of your fax.

Connections
Points to keep in mind when setting up

Do not place the machine in direct
sunlight.

Do not place the machine near
heaters or air conditioners.

Keep dust away from the machine.

Keep the area around the machine
clear.

About condensation
If the machine is moved from a cold to a warm place, it is possible that
condensation may form on the scanning glass, preventing proper scanning of
documents for transmission. To remove the condensation, turn on the power
and wait approximately two hours before using the machine.
5

1. Installation

Connections

Handset
Connect the handset as shown and place it on the handset rest.
♦ The ends of the handset lead are identical, so they will go into either
socket.

Make sure the
handset cord goes
into the unmarked
socket on the side of
the machine!

Use the handset to
make ordinary phone
calls, or to transmit
and receive
documents manually.

Power lead
Plug the power lead into a 230-240 V, 50 Hz, earthed (3-prong) AC outlet.
♦ Caution: When disconnecting the fax, unplug the telephone line cord
before unplugging the power lead.
♦ Caution: The mains outlet (socket outlet) should be installed near the
equipment and be easily accessable.

The machine does not have
a power on/off switch, so
the power is turned on and
off by simply plugging or
unplugging the power lead.

Note: If your area experiences a high incidence of lightning or power
surges, we recommend that you install surge protectors for the power and
telephone lines. Surge protectors can be purchased at most telephone
specialty stores.

Moving your fax and reconnecting
Should it be necessary to move your fax to a new location, first disconnect
the telephone line cord before disconnecting the power lead. When
reconnecting, it is necessary to connect the power lead before connecting the
telephone line cord.
7

1. Installation

Connections

Telephone line cord
Insert one end of the telephone line cord into the adapter. Insert the other end
of the line cord into the socket on the back of the fax marked TEL. LINE.
Plug the adapter into the telephone socket on the wall.

TEL
SET. TEL
LIN .
E

For Australia

For New Zealand

Be sure to insert the
telephone line cord into
the TEL. LINE socket.
Do not insert it into the
TEL. SET socket.

Comments:

• Your fax is set for tone dialling. If you are on a pulse only dial line, you must
set the fax for pulse dialling by changing Option Setting 7. This procedure is
described in Chapter 8, Option Settings.

• If you intend to use a computer fax modem on the same phone line, you must
reset Option Setting 12 (Fax Signal Receive) to NO in order to prevent
transmission and reception errors. This procedure is described in Chapter 8,
Option Settings.
8

Extension phone (optional)
If desired, you can connect an extension phone to the TEL. SET socket on
the fax.

Remove the seal covering the TEL. SET
socket.

Connect the extension phone line to the
TEL. SET socket.

TE
SEL. T
T EL
LI .
NE

Important: In New Zealand, not all standard telephones and answering
machines will respond to incoming ringing when connected to the extension
socket of the equipment.
9

1. Installation

Connections

Loading the Fax Paper

Original Document Support
Rotate the original document support so that it points straight out.

Paper Guide
Attach the paper guide by inserting the ends into the holes in the front of the
fax as shown.

Loading the Fax Paper
Your fax machine prints
incoming faxes on a
special kind of paper
called thermal paper.

The fax’s print head
creates text and
images by applying
heat to the thermal
paper.

Note: The power must be on (plug in the power cord) when loading fax
paper in the fax machine.

Pull the release marked PANEL RELEASE toward you and open the
operation panel.

Remove the packing paper from the paper compartment.
Remove cardboard
and tape

Unwrap the roll of fax paper and place it in the compartment.

YES

NO!

• Important: The roll must be placed so that the leading edge of the paper
unrolls as shown. (The paper is only coated on one side for printing. If
the roll is placed backwards, the paper will come out blank after printing.)
11

1. Installation

Loading the Fax Paper

Insert the leading edge of the paper into the paper inlet. Continue to push
the paper through the inlet until it comes out of the opening in the front of
the fax.

Paper inlet

The paper will reappear
here. Make sure it is aligned
between the arrows on
each side of the guide, and
then passes under the plate
and out the front of the fax.

Close the operation panel, making sure it clicks into place.
Press here to close

Click!

A short length of the fax paper will feed out and be cut off. (If this doesn’t
happen, repeat the loading procedure.)

Note: The fax has a built-in anti-curl mechanism that will help to reduce
paper curling problems. The anti-curl mechanism will be more effective at
the beginning of the paper roll and less effective towards the end.

Replacing the fax paper
When the paper runs out, OUT OF PAPER will appear in the display.
Reception and copying will no longer be possible. To replace the paper, first
take out the old roll, then load the new roll as described above.
To assure a long life for your fax and obtain the best reproduction quality, we
recommend that you use the following Sharp fax (thermal) paper which is
available from your dealer:
FO-40PR THERMAL PAPER (50 m roll)
♦ The use of any other paper may result in poor copy quality and excessive
build-up of residue on the head. This is due to the different thermal
reactive characteristics of each manufacturer’s paper.

Handling fax paper
Do not unpack the paper until you are ready to use it. It may become
discoloured if:
♦ It is stored at high humidity or high temperature.
♦ It is exposed to direct sunlight.
♦ It comes in contact with glue, thinner, or a freshly copied blueprint.
♦ A rubber eraser or adhesive tape is used on it, or it is scratched.

1. Installation

Loading the Fax Paper

Entering Your Name and Fax Number

Entering Your Name and Fax Number
Before you can begin using
your fax, you need to enter
your name and the telephone
number of your fax. You also
need to set the date and time.

3 key

Once you enter this
information, it will
automatically appear at
the top of each fax page
you send.

FUNCTION key

STOP key

START/MEMORY
key
# key

Press these keys:

FUNCTION

The display will show: ENTRY MODE

Press the # key twice:

The display will show:
14

OWN NUMBER SET

Press the START/MEMORY key.

The display will show:

START/MEMORY

ENTER FAX #

Enter your fax number by pressing the number keys. Up to 20 digits can be
entered.
• To insert a space between digits, press the # key. To insert a "+", press
the key.

• If you make a mistake, press the HOLD\SEARCH key to move the
cursor back to the mistake and then enter the correct number. The new
number will replace the old number.
Example:

Press START/MEMORY to enter the fax number in memory.
START/MEMORY

The display will show:

ENTER YOUR NAME

Cursor: A dark square mark in the display that indicates where a number or
letter will be entered.

1. Installation

Entering Your Name and Number

Entering Your Name and Fax Number

Enter your name by pressing the number keys as shown in the chart below.
Up to 24 characters can be entered.
• To enter two letters in succession that require the same key, press the
SPEAKER key after entering the first letter to advance the cursor.
Example: SHARP = 7 7 7 7 7 4 4 4 2 2 7 7 7 7

SPEAKER

SPACE =

GHI

ABC

DEF

JKL

MNO

SPEED DIAL

Press this key to delete the
letter highlighted by the cursor.

REDIAL

Press this key to change case.
PQRS

TUV

WXYZ

HOLD/
SEARCH

Press this key to move the
cursor to the left.

SPEAKER

Press this key to move the
cursor to the right.
Press either key repeatedly to select
one of the following symbols:
./!"#$%&’() +,-:;<=>?@[ ¥]^_ {|}→←

Press the START/MEMORY key to save your name in memory.
The display will show:

8
16

SECURITY SELECT

Press the STOP key to return to the date and time display.

STOP

START/MEMORY

Setting the Date and Time

The date and time appear
in the display and reports,
and are printed at the top
of every page you transmit.

3 key

FUNCTION key

STOP key

* key
1

Press these keys:

The display will show:

Press the

FUNCTION

3
ENTRY MODE

* key three times.

The display will show:

START/MEMORY
key

DATE & TIME SET

Press the START/MEMORY key.
• The currently set date will appear in the display.
START/MEMORY

1. Installation

Setting the Date and Time

Enter a two-digit number for the day ("01" to "31").
Example: the 5th

Enter a two-digit number for the month ("01" for January, "02" for
February, "12" for December, etc.).
• To correct a mistake, press the SPEED DIAL key to move the cursor
back to the mistake, and then enter the correct number.

Example: January

START/MEMORY

STORE JUNK #

Press the STOP key to return to the date and time display.
STOP

Press the START/MEMORY key to start the clock.

The display will show:

Enter a two-digit number for the hour ("00" to "23") and a two-digit
number for the minute ("00" to "59").
Example: 9:25

Enter the year (four digits).
Example: 1998

Selecting the Reception Mode
Your fax has four modes for receiving incoming calls and faxes:
TEL mode:
This is the most convenient mode for receiving phone calls. You can also
receive faxes; however, all calls must be answered first by picking up the
fax’s handset or an extension phone connected to the same line.
FAX mode:
Select this mode when you only want to receive faxes on your line. The fax
will automatically answer all calls and receive incoming faxes sent
automatically.
TEL/FAX mode:
This mode is convenient for receiving both faxes and voice calls. When a call
comes in, the fax will detect whether it is a voice call (including manually
dialled fax transmissions), or an automatically dialled fax. If it is a voice call,
the fax will make a special ringing sound to alert you to answer. If it is an
automatically dialled fax transmission, reception will begin automatically.
ANS. mode: Select this mode when you are out and want the built-in
answering machine to answer all calls. Voice messages will be recorded, and
fax messages will be received automatically.

Setting the reception mode
Press the RECEPTION MODE key until the arrow in the display points to
the desired mode.
RECEPTION MODE key
20-FEB 10:30
RECEPTION
MODE

TEL

FAX

TEL/FAX

ANS

TEL

FAX

20-FEB 10:30
TEL/FAX

TEL

ANS

FAX

20-FEB 10:30
TEL/FAX

ANS

TEL

FAX

20-FEB 10:30
TEL/FAX

ANS

Note: ANS. mode cannot be selected unless a general outgoing message has
been recorded as described in Chapter 2.
For more information on receiving faxes in TEL, TEL/FAX mode and FAX
mode, see Chapter 4, Receiving Documents. For more information on using
ANS. mode, see Chapter 2.
19

1. Installation

Selecting the Reception Mode

Volume Adjustment

Volume Adjustment
You can adjust the
volume of the speaker
and ringer using the UP
and DOWN keys on the
operation panel.

DOWN key

UP key

Speaker

Press the SPEAKER key.

Press the UP or DOWN key.

SPEAKER

DOWN

When the display shows the desired volume level, press the SPEAKER
key to turn off the speaker.
SPEAKER

Ringer

Press the UP or DOWN key. (Make sure the SPEAKER key has not been
pressed and the handset is not lifted.)
• The ringer will ring once at the selected level, then the date and time will
reappear in the display.
Display:
DOWN

RINGER: HIGH
RINGER: MIDDLE
RINGER: LOW
RINGER OFF: OK?

If you selected RINGER: OFF OK?, press the START/MEMORY key.
START/MEMORY

Silent ring fax detection system
You can also set your fax machine to receive faxes silently, but ring to alert
you to a voice call. To do so, set the ringer volume to OFF and set the
reception mode to TEL/FAX. When a voice call comes in, a special ringer on
the fax will ring. Note that extension telephones will not ring.
Note: During intial ringing before the fax picks up the call, the fax will be
silent but extension telephones will ring.

1. Installation

Volume Adjustment

Using the
Answering Machine

The FO-475’s built-in answering machine allows you to receive both voice
messages and fax transmissions while you are out.
When the reception mode is set to ANS., the answering machine will
automatically answer incoming calls and play your outgoing message. Voice
callers can leave a message just as with any regular answering machine. If the
call is a fax transmission, the FO-475 will automatically receive it.

Recording an Outgoing Message
The outgoing message (OGM) is the greeting which is played after the
machine answers a call to inform callers that they can leave a message or
send a fax.
The answering machine has a general message box and three personal
message boxes. To use the answering machine, you must record an OGM for
the general box. To use a personal box, you must record an OGM for that box.
Example of an OGM for the general box:
"Hello, this is the Jones family. We are not at home right now. If you would
like to leave a general message, please speak after the beep. If you would like
to leave a private message, press "1" for John, "2" for Jane, or "3" for Billy
before the beep. If you would like to send a fax, press your facsimile Start
button."
Example of an OGM for a personal box:
"This is Jane’s personal box. Please leave a message after the beep."

Press these keys:

The display will show:

0
ANS. SETTINGS

Press the # key.

The display will show:
22

FUNCTION

OGM RECORDING

2. Answering
Machine

Chapter

Recording an Outgoing Message

Press the START/MEMORY key.

Press a number key to select the outgoing
message you want to record:

START/MEMORY

• 0: General outgoing message

• 1: Box 1 outgoing message

• 2: Box 2 outgoing message

• 3: Box 3 outgoing message

• 4: Transfer outgoing message
4
(This is used for the Transfer
function, which is described in Transfer
Function in this Chapter.)

Boxes 1, 2, and 3 are
personal boxes. A caller
accesses a personal box
by pressing its number (for
example, 1 for Box 1) after
listening to the general
outgoing message.

Pick up the handset, press the
START/MEMORY key, and speak into
the handset.
• The general outgoing message can be
up to 60 seconds long. A personal
outgoing message can be up to 30
seconds long.

START/MEMORY

• While recording, the display will show
the time remaining to record.

When finished, press the STOP key and
replace the handset.

STOP

Recording an Outgoing Message

Go back to Step 4 to record an outgoing
message for another box, or press the
STOP key twice to return to the date and
time display.

STOP

To listen to or erase an outgoing message
To listen to or erase an outgoing message, follow Steps 1 through 4 of the
above procedure to select the message, and then press the PLAY/SKIP key
to listen to it, or the DELETE key to erase it. To return to the date and time
display, press the STOP key twice. Note that the general outgoing message
cannot be erased. If you need to change it, simply repeat the recording
procedure.

Operating the Answering Machine

Activating the answering machine
Activate the answering machine before you go out as follows:
Press the RECEPTION MODE key until
the arrow in the display points to ANS..
• Each outgoing message will play (you
can stop playback by pressing the
STOP key).

RECEPTION
MODE

TEL

FAX

TEL/FAX ANS.

• It will not be possible to set the
reception mode to ANS. if a general
outgoing message has not been
recorded.
When the reception mode is set to ANS., the FO-475 will answer incoming
calls after two rings if it has received at least one incoming message, or after
four rings if no messages have been received. (For more information, see Toll
Saver in Remote Operations in this chapter.)
Note: If the memory is full from messages previously recorded, MEMORY
IS FULL will appear in the display. To set the reception mode to ANS.,
you must first erase some or all of the stored messages.
Note: In ANS. mode, the machine will automatically switch to fax
reception if it detects a period of silence longer than six seconds after
answering a call. For this reason, if a caller pauses for this length of time
while leaving a message, they will be cut off and hear fax reception tones.

Listening to received messages
When you return, the display will show the number of messages recorded in
each box. Listen to them as follows:

2. Answering
Machine

Operating the Answering Machine

Press the PLAY/SKIP key.
• If you only want to listen to new
messages (messages not previously
listened to), continue to hold the
PLAY/SKIP key down for at least two
seconds.

PLAY/SKIP

If you want to listen to the messages in a
personal box, enter the number of that
box by pressing the appropriate number
key.
If the box (general or personal) has a
passcode, enter the passcode by pressing
the appropriate number keys.

2
(Example)

The messages will play.
• As each message plays, the date and
time of recording will appear briefly in
the display. If no messages were
received, NO MESSAGES will appear.
• To listen to a message a second time,
press the REPEAT key before
playback of that message ends.

REPEAT

• To move back to the previous message,
press the REPEAT key within 3
seconds of the beginning of the current
message.

REPEAT

• To skip forward to the next message,
press the PLAY/SKIP key.

PLAY/SKIP

• To increase playback speed, press the #
key. To decrease playback speed, press
the key.

Note: Playback will stop if you receive a call, lift the handset, press the
STOP key, or open the paper compartment cover.
26

Operating the Answering Machine

Erasing received messages

• Erasing general messages: To erase all
messages in the General Box, press and
hold down the DELETE key for at
least 2 seconds. If the General Box has
a passcode, press the DELETE key and
then enter the passcode.

2. Answering
Machine

It is important to erase received messages after you listen to them to ensure
that the memory does not become full. This is done as follows:

DELETE

• Erasing personal messages: To erase
all messages in a personal box, press
the DELETE key (do not hold it
down), enter the number of the box,
and then enter its passcode (if it has
one).
• Erasing a single message: To erase
only a single message, press the
DELETE key while the message is
being played.

Using the REC key
You can use the REC key to record telephone conversations and messages
for other users of the FO-475. These will be recorded in the General Box, and
played back together with any incoming messages in that box when the
PLAY/SKIP key is pressed.
• Recording messages: To record a
message, press the REC key for at least
1 second, and then pick up the handset,
press the START/MEMORY key, and
speak into the handset. When you have
finished speaking, press the STOP key
and replace the handset.

REC

• Recording phone conversations: To
record a phone conversation, hold down
the REC key during the conversation
you want to record (while recording,
you will hear a beep every 15 seconds).
When you are finished, release the key.
27

Operating the Answering Machine

Date and time of ICMs
You can check the date and time of your received messages by pressing the
panel keys as shown below.
♦ The dates and times are also shown in the Message List, which can be
printed out as described in Chapter 9.

Press these keys:

The display will show:

FUNCTION

0
ANS. SETTINGS

Press these keys:

The display will show:

ICM CONFIRMATION

Press the START/MEMORY key. The
number of messages recorded will appear
in the display.

Press # or one or more times to show
the date and time of each of the messages.

• The message number will appear first,
and then the date and time several
seconds later.

START/MEMORY

Press the STOP key.

STOP

Note: The recorded dates and times are cleared each time you erase the
messages.
28

Optional Answering Machine Settings

Programming a passcode
A 3-digit passcode can be programmed for each of the boxes. If this is done,
the passcode must be entered before messages in the box can be listened to or
erased. Program a new passcode or clear a previously programmed passcode
by pressing the panel keys as shown below.
♦ The numbers "1", "2", and "3" cannot be selected for the first digit of the
passcode.

Press these keys:

The display will show:

FUNCTION

0
BOX PASSCODE

Press 1 to enter a passcode, or 2 to clear a
previously programmed passcode.

Enter the number of the box for which
you want to program or clear a passcode
by pressing the appropriate numeric key.
If you are clearing a passcode, go to Step
5.

Enter a 3-digit passcode by pressing the
number keys.

1
(Example)

(Example)

Press the START/MEMORY key and
then the STOP key.

START/MEMORY

STOP

Note: To ensure confidentiality, passcodes cannot be checked. If you have
forgotten a passcode, clear it and program a new one.
29

2. Answering
Machine

Optional Answering Machine Settings

Fax reception in boxes
If desired, you can turn on the Fax Box function to receive faxes in personal
boxes.
When a fax is sent to a personal box, it will not be printed out immediately.
Instead, it will print out when you play back the messages left in the box. If
you program a passcode for the box, you will be able to receive confidential
faxes. When a fax is sent to the General Box, it will be printed out
immediately unless a passcode has been programmed for the General Box, in
which case it will be printed out after message playback.
If the caller wants to send a fax to a personal box, they should enter the
number of the box ("1" for Box 1, "2" for Box 2, or "3" for Box 3) by
pressing the appropriate key on their telephone before the beep. The outgoing
message for the selected box will play, and the caller can then press their
Start key to send a fax.
Follow the steps below to turn the Fax box function on or off (it has been
turned off at the factory).

Press these keys:

The display will show:

0
ANS. SETTINGS

Press these keys:

The display will show:

FUNCTION

FAX BOX FUNCTION

Press 1 to turn the Fax box function on, or
2 to turn it off.

Press the STOP key.

STOP

Optional Answering Machine Settings

Setting ICM time
Incoming messages (ICMs) are the messages which callers leave for you on
the built-in answering machine. The answering machine is set at the factory
to allow each caller a maximum of 4 minutes to leave a message. If desired,
you can change this setting to 15, 30, or 60 seconds.

• Note that with all the settings, the machine will stop recording if it detects a
period of silence or the caller has hung up or there is a fax machine calling
automatically.

FUNCTION

Press these keys:

The display will show:

ICM RECORD TIME

Press a numeric key to select the desired
ICM recording time:
• 1: 15 seconds

• 2: 30 seconds

• 3: 60 seconds

• 4: 4 minutes

Press the STOP key.

STOP

Optional Answering Machine Settings

Fax reception on ANS. failure
If the memory for recording incoming messages becomes full while you are
out, the answering machine will no longer be able to record messages. The
ON ANS. FAILURE setting is used to choose the response of the machine to
incoming calls when this happens:
♦ Automatic fax reception NO: The FO-475 will answer after 20 rings,
after which it will wait to receive a remote command. Most callers will
hang up before it answers; however, when you call the FO-475 from a
remote location, you can wait until it answers, listen to your messages,
and then erase them (see Remote Operations in this chapter).
♦ Automatic fax reception YES: The reception mode will switch to FAX
mode, allowing the FO-475 to continue to receive faxes automatically
without broadcasting an OGM on answering. With this setting, you can
still use the remote commands to listen to your messages and erase the
message memory (see Remote Operations in this chapter).
Automatic fax reception is set to NO at the factory before shipping. If you
want to set it to YES, press the panel keys as follows:

Press these keys:

The display will show:

ANS. SETTINGS

Press these keys:

The display will show:

FUNCTION

ON ANS. FAILURE

Press 1 to turn automatic fax reception on,
or 2 to turn it off.

4
32

Press the STOP key.

STOP

Transfer Function

Transfer Function
2. Answering
Machine

The Transfer function is used to make the FO-475 automatically call you at a
specified number every time it receives an incoming message in a selected
box. This allows you to hear your messages immediately after they come in,
even when you are at a remote location.
When you answer the telephone, you will hear your recorded message telling
you that the call is a transfer call. Enter "#", the box number, the box’s
passcode (or your remote code number if the box has no passcode), and "#".
The FO-475 will then play back your messages. You can also perform any of
the remote operations described in Remote Operations in this chapter.
Note: When you hang up after a transfer call, the FO-475 will not
immediately resume normal operation. If you want the FO-475 to accept
calls immediately after a transfer call, enter " " twice before hanging up
(if you want to hang up during message playback, first enter " 0" and " #"
to stop playback, then enter " " twice).

Programming the transfer number
To use the Transfer function, you must first give the FO-475 the number to
call (the transfer number). This is done by pressing the panel keys as follows:

Press these keys:
FUNCTION

The display will show:

ANS. SETTINGS

Press these keys:

The display will show:

TRANSFER # ENTRY

Transfer Function

Press the START/MEMORY key.

Enter a transfer number (max. of 32 digits
including pauses) by pressing the number
keys.

START/MEMORY

(Example)

Press the START/MEMORY key and
START/MEMORY
then the STOP key.

STOP

Recording the transfer message
The transfer message plays when you answer the telephone, and informs you
that the call is a transfer call. It can be up to 15 seconds long. To record a
transfer message, follow the steps described in Recording an Outgoing
Message in this chapter. The following is an example:
"Hello. This is a transfer call for (YOUR NAME). Enter your remote code
number now."

Transfer Function

Turning the Transfer function on and off
Press these keys:

The display will show:

ANS. SETTINGS

Press these keys:

The display will show:

FUNCTION

2. Answering
Machine

TRANSFER FUNC

Press "1" to turn the Transfer function on,
or "2" to turn it off. (If you pressed "2",
go to Step 5.)

Enter the number of the box for which
you want the Transfer function to operate
(for the General Box, enter "0").

1
(Example)

Press the STOP key.

STOP

Override Ringing

Override Ringing
This function allows selected callers using a touch-tone telephone to override
the answering machine’s outgoing message and cause the FO-475 to make a
special ringing sound, alerting you that they are calling. This is useful when
you are near the machine but only want to talk with certain callers, taking all
other calls on the answering machine.

Programming the override code
To override the answering machine, your callers must enter a 3-digit override
code from their telephone. This code has been set to "009" at the factory. If
you want to change it, press the panel keys as shown below.
Important!

• Make sure the override code is different from the remote code or any
passcodes programmed for boxes.

Press these keys:

The display will show:

0
ANS. SETTINGS

Press these keys:

The display will show:

FUNCTION

OVERRIDE CODE

Enter a 3-digit code number by pressing
the number keys.

(Example)

4
36

Press the START/MEMORY key and
then the STOP key.

START/MEMORY

STOP

Override Ringing

Overriding the answering machine

2. Answering
Machine

Your callers should follow the steps below to override the answering
machine.
Your caller calls the FO-475 from a
touch-tone telephone. When the outgoing
message begins, they should press the "#"
key on their telephone.
• The caller will hear a short beep, and
the outgoing message will stop.

The caller should enter the override code
and "#" by pressing the appropriate keys
on their telephone.
• If an incorrect code is entered, the
caller will hear four beeps. He or she
must re-enter the correct code within
60 seconds or the line will be
disconnected.

4
(Example)

The FO-475 will make a special ringing
sound. Pick up the handset to answer the
call. (Note that an extension telephone
connected to the same line will not ring.)
• If you do not answer within 30 seconds,
the outgoing message will play again
and the caller can then leave a message.

Remote Operations

Remote Operations
You can call the FO-475 from any tone dial telephone and play back your
messages using the remote commands. You can also use these commands to
change the reception mode and other settings.

Remote code number
When you call the FO-475, you must enter the passcode for the box you want
to listen to, or a remote code number if the box does not have a passcode.
One remote code number can be programmed, and it is used to access all
boxes which do not have passcodes. This prevents unauthorized people from
listening to your messages. You can use any 3-digit number as the remote
code number.
The remote code number has been set to "001" at the factory. If you want to
change it, press the panel keys as shown below.

Press these keys:

FUNCTION

0
The display will show:

Press these keys:

The display will show:

ANS. SETTINGS

REMOTE CODE

Enter a 3-digit number by pressing the
number keys. ("1","2" and "3" cannot be
selected for the first digit.)

2
(Example)

Press the START/MEMORY key and
then the STOP key.

START/MEMORY

STOP

Remote Operations

When you call the FO-475 to listen to your messages, it will answer after two
rings if it has received at least one message in any of the boxes, or after four
rings if no messages are received.
This allows you to save money on telephone charges, particularly if you are
calling long distance. If the machine does not answer after the second ring,
you can simply hang up before it answers, saving yourself the cost of that call.
If you do not want to use the Toll Saver function, you can turn it off by
following the steps below. In this case, the FO-475 will answer after the
number of rings set with Option Setting 2 (see Chapter 8), the ring setting for
FAX reception mode.

Press these keys:

The display will show:

FUNCTION

ANS. SETTINGS

Press these keys:

The display will show:

TOLL SAVER

Press "1" to turn Toll Saver on, or "2" to
turn it off.

Press the STOP key.

STOP

2. Answering
Machine

Toll Saver

Remote Operations

Retrieving your messages
Follow the steps below to listen to your messages from a remote location.
Note that you can only access one box per call; if you want to access more
than one box, you must make a separate call for each box.
Note: You can also access the FO-475 for remote operation when the
reception mode is set to FAX or TEL/FAX. In this case, call the FO-475,
press the "#" key immediately after it answers, or during pseudo ringing in
TEL/FAX mode (before you hear the fax tone in either case), and then
continue from Step 2 below.

Call the FO-475 from a touch-tone
telephone. When your outgoing message
begins, press the "#" key on the telephone.
• You will hear a short beep, and the
outgoing message will stop.

Enter the number of the box you want to
listen to. If you want to listen to the
General Box, skip this step.
Enter the box’s passcode, or your remote
code number if the box does not have a
passcode. When finished, press "#" on the
telephone.
• You will hear a series of beeps equal to
the number of messages recorded in the
box, or one long beep if four or more
messages have been received. The
machine will then play back the
messages, beeping once at the end of
each message. When all messages have
been played back, you will hear a long
beep.

2
(Example)

Remote Operations

2. Answering
Machine

• If no messages have been received in
the box, you will hear a short beep.
You can either hang up, or perform any
of the operations described in the
following section "Other remote
operations".

While the messages are playing, you can
do any of the following:
• Repeat: To listen to a message a
second time, press "2" and "#" on the
telephone before that message ends. To
move back to the previous message,
press "2" and "#" within the first 3
seconds of the current message.

• Skip forward: To skip forward to the
next message, press "5" and "#" on the
telephone.

• Stop: To stop playback, press "0" and
"#" on the telephone. After this, you
can enter any of the commands
described in the following section,
"Other remote operations".
• Play new messages: To listen to only
your new messages, first stop playback
by pressing "0" and "#", and then press
"6" and "#".
• Erase a message: To erase the
message you are currently listening to,
press "3" and "#" before it ends.

Remote Operations

When you have finished listening to your
messages, you can do any of the
following:
• Erase all messages: To erase all of the
messages in the box, press "3", "3",
and "#".
• Repeat playback: To listen to your
messages again, press "7" and "#".

• Perform other operations: You can
enter any of the commands described in
the following section, "Other remote
operations".
• Hang up: If you do not erase your
messages first, they will be saved and
any new messages will be recorded
after them. If you want the FO-475 to
resume normal operation immediately,
press " " twice before hanging up (in
some cases, particularly when the
Transfer function is used, the FO-475
may not accept new calls for one or
two minutes after you hang up unless
you first press " " twice).

Comments:

• When a remote command is accepted by the machine, you will hear one
beep. If an incorrect command is entered, you will hear four beeps. In the
latter case, re-enter the correct command.

• When entering a command, do not pause longer than 10 seconds between
each digit. If you do, a 4-beep error signal will be issued and the digits
entered up to that point will be disregarded. In this case, re-enter the
command from the beginning.

• If you make two errors (causing two 4-beep signals to be issued) while
entering your remote code number, the line will be disconnected. This
prevents unauthorized people from attempting to guess your remote code
number.

• If you pause for longer than 60 seconds before entering a command, you will
be disconnected.
42

Remote Operations

Other remote operations

Note: The following commands cannot be entered while messages are
being played back. If you do not want to wait until playback ends to enter a
command, first stop playback by pressing "0" and "#", and then enter the
command.

Changing the fax reception mode
Select a new reception mode by pressing
the keys as follows:
• ANS. mode: "8", "1", and "#".

• FAX mode: "8", "2", and "#".

1
(Example)

• TEL mode: "8", "3", and "#".
Caution: In TEL mode, you will not be
able to further change the reception
mode.
• TEL/FAX mode: "8", "4", and "#".

Recording a new outgoing message
Note: A new outgoing message can only be recorded for the box you
selected at the beginning of the remote operation procedure.

Press "4" and " " on the telephone.

When you hear a short beep, speak into
the telephone to record the new message.

• The message (including the general
outgoing message) can be up to 15
seconds long. After 15 seconds (or
earlier if the machine detects silence
after you finish speaking), you will
hear a beep, and the new message will
be played back.
43

2. Answering
Machine

After listening to your messages, you can do any of the operations described
below by pressing the appropriate keys on the telephone.

Remote Operations

Turning the Transfer function on or off
To turn Transfer on: Press "9", "1", and
"#", followed by the number of the box
("0" for the General Box) and "#".

To turn Transfer off: Press "9", "2", and
"#" on the telephone.

(Example)

Changing the transfer telephone number

Press "9", "0", and "#" on the telephone.

After you hear a short beep, enter the new
telephone number. When finished, press
5
"#".

• To insert a pause between any two
digits of the number, press " ".

Recording a new transfer message
Press "9", "3", and "#" on the telephone.

When you hear a short beep, speak into
the telephone to record the new message.
• The time for the transfer message is
fixed at 15 seconds. After 15 seconds
(or earlier if the machine detects
silence after you finish speaking), you
will hear a beep, and the new message
will be played back automatically.

(Example)

Remote Operations

Recording a "Memo"

2. Answering
Machine

You can leave a "memo" for yourself or other users of the machine. It will be
recorded in the General Box, and played back when messages in that box are
listened to.

Press " " and "#" on the telephone.

When you hear a short beep, speak into
the telephone to record the memo.

When you are finished, press "0" and "#".
• If the FO-475 detects a certain period
of silence, it will stop recording
automatically.

Chapter

Sending
Documents

Transmittable Documents
Size and weight
The size and weight of documents that you can load in the document feeder
depend on whether you load one page at a time or several pages at once.
Loading one page at a time:
216 mm

Maximum size

Minimum size
148 mm

600 mm

140 mm

Minimum weight

Maximum weight

52 g/m²

157 g/m²

Loading several pages at once:
Minimum size

Maximum size
216 mm

148 mm
297 mm

140 mm

Minimum weight

52 g/m²

Maximum weight

80 g/m²

Transmittable Documents
Note: Letters or graphics on the edges of a document will not be scanned.

Letters in the
shaded area will
not be scanned.

3. Sending
Documents

4 mm

Other restrictions
♦ The scanner cannot recognise yellow, greenish yellow, or light blue ink.
♦ Ink, glue, and correcting fluid on documents must be dry before they
pass through the document feeder.
♦ All clips, staples, and pins must be removed from documents before
loading in the feeder. If these are not removed, they may damage the
machine.
♦ Documents which are patched, taped, torn, smaller than the minimum
size, carbon backed, or easily smudged should be photocopied, and the
copy loaded in the feeder.

Loading the Document

Loading the Document
Up to 10 pages can be placed in the feeder at one time. The pages will
automatically feed into the machine starting from the bottom page.
♦ If you need to send or copy more than 10 pages, place the additional
pages gently and carefully in the feeder just before the last page is
scanned. Do not try to force them in, as this may cause double-feeding
or jamming.
♦ If your document consists of several large or thick pages which must be
loaded one at a time, insert each page into the feeder as the previous
page is being scanned. Insert gently to prevent double-feeding.

Adjust the document guides to the width
of your document.

Place the document face down and push it
gently into the document feeder. The top
edge of the document should enter the
machine first.
• The feeder will draw the leading edge
of the document into the machine. The
display will show:
READY TO SEND

Adjust the resolution and/or contrast
setting (if desired) as explained in the
section Resolution and Contrast, then dial
the receiving machine as explained in
Sending a Fax by Normal Dialling.

RESOLUTION

Loading the Document

Removing a document from the feeder

Important:
Do not try to remove a document without opening the operation panel. This
may damage the feeder mechanism.

Pull the release marked PANEL
RELEASE toward you and open the
operation panel.

Remove the document.

Close the operation panel, making sure it
clicks into place.

Click!

3. Sending
Documents

If you need to
remove a document
from the feeder, open
the operation panel.

Resolution and Contrast

Resolution and Contrast
If desired, you can adjust the resolution and contrast before sending a
document.

The default resolution
setting is STANDARD
and the default contrast
setting is AUTO.

You must adjust the
settings each time
you don’t want to use
the default settings.

Note: The resolution and contrast settings are only effective for
transmitting a document. They are not effective for receiving a document.

Resolution settings
STANDARD:

Use STANDARD for ordinary documents. This setting
gives you the fastest and most economical transmission.

FINE:

Use FINE for documents containing small letters or fine
drawings.

SUPER FINE:

Use SUPER FINE for documents containing very small
letters or very fine drawings.

HALF TONE:

Use HALF TONE for photographs and illustrations.
The original will be reproduced in 64 shades of grey.

Note: In order to transmit in FINE or SUPER FINE resolution, the
receiving fax machine must also have that resolution. If it doesn’t, your
machine will automatically step down to the next best available setting.

Contrast settings

AUTO

Use AUTO for normal documents.

DARK

Use DARK for faint documents.

Resolution and Contrast

Load the document(s).

Press the RESOLUTION key one or
more times until the desired resolution
and contrast settings appear in the display.

3. Sending
Documents

• The document must be loaded before
the resolution and contrast can be
adjusted.

RESOLUTION

• The first time you move through the list
of resolution settings, the contrast
setting AUTO will appear next to each
resolution setting. The second time you
move through the list, the contrast
setting DARK will appear.
Display:
STANDARD :AUTO
FINE

:AUTO

SUPER FINE :AUTO
HALF TONE :AUTO
STANDARD :DARK
FINE

:DARK

SUPER FINE :DARK
HALF TONE :DARK

Sending a Fax by Normal Dialling

Sending a Fax by Normal Dialling
With Normal Dialling, you pick up the handset (or press the SPEAKER key)
and dial by pressing the number keys.
♦ If a person answers, you can talk with them through the handset before
sending the fax. (If you pressed the SPEAKER key, you must pick up
the handset to talk.)
♦ Normal Dialling allows you to listen to the line and make sure the other
fax machine is responding.

Load the document(s).
The display will show:
READY TO SEND

• Set the resolution and/or contrast if
desired.

RESOLUTION

Pick up the handset or press the
SPEAKER key. Listen for the dial tone.

SPEAKER

Dial the number of the receiving machine
by pressing the numeric keys.

ABC

1
GHI

4
PQRS

2
JKL

5
TUV

DEF

3
MNO

6
WXYZ

Sending a Fax by Normal Dialling

Wait for the connection. Depending on
the setting of the receiving machine, you
will either hear a facsimile reception tone
or the other person will answer.

Beep

When you hear the reception tone, press
the START/MEMORY key. Replace the
handset if you used it.

3. Sending
Documents

• If the other party answers, (lift the
handset if the SPEAKER key was
pressed) ask them to press their
START/MEMORY key. This causes
the receiving machine to issue a
reception tone.

START/MEMORY

• When transmission is completed, the
fax will beep once.

Using the REDIAL key
You can press the REDIAL key to redial the last number dialled. To send a
document, proceed from Step 4 of Normal Dialling. Note that the speaker
will be automatically activated when you press the REDIAL.

Facsimile reception tone: This is a pronounced, high-pitched tone that the
receiving machine sends to the transmitting machine to indicate that it is
ready to receive.

Sending a Fax by Automatic Dialling

Sending a Fax by Automatic Dialling
You can dial a fax or telephone number by simply pressing a Rapid Key, or
by pressing the SPEED DIAL key and entering a two-digit number.
♦ To use Automatic Dialling, you must first store the full fax or telephone
number in your fax machine.
♦ When you store a fax or telephone number, you select a two-digit Speed
Dial number for it. 30 Speed Dial numbers are available.
Speed Dial numbers
01 through 10 are
for Rapid Key
(one-touch) Dialling.

Speed Dial numbers
11 through 30 are
for dialling with the
SPEED DIAL key.

START/MEMORY

SPEED DIAL

SPEED DIAL key

Attach each strip
of Rapid Key
labels between
the Rapid Keys.

Rapid keys

When you store a
number in a Rapid Key,
write the name of the
party on the label.

Sending a Fax by Automatic Dialling

Storing fax and telephone numbers for Automatic Dialling

Press these keys:

FUNCTION

The display will show:

FAX/TEL. # MODE

Press 1 to select SET.

The display will show:

3. Sending
Documents

FAX/TEL. # SET
ENTER SPEED #

Enter a two-digit Speed Dial number by pressing the number keys (01 to
10 for Rapid Key Dialling, 11 to 30 for Speed Dialling).

(Example)

Enter the fax or voice number by pressing the number keys (max. of 32
digits including pauses). (Note: A space cannot be entered.)
• Press the SPEED DIAL key to clear a mistake.
• If a pause is required between any of the digits to access a special service
or an outside line, press the REDIAL key. The pause will appear as a
hyphen. Several pauses can be entered in a row.
5

(Example)

Press the START/MEMORY key.

START/MEMORY

Sending a Fax by Automatic Dialling

Enter the name of the party by pressing the number keys as shown in the
chart below. Up to 10 characters can be entered.
• If you don’t want to enter a name, skip this step.
• To enter two letters in succession that require the same key, press the
SPEAKER key after entering the first letter to advance the cursor.
Example: SHARP = 7 7 7 7 7 4 4 4 2 2 7 7 7 7

SPEAKER

SPACE =

Press the START/MEMORY key.

Return to Step 3 to store another number, or press STOP to exit. If the
number will be used for Rapid Key Dialling, you can write the name on the
appropriate Rapid Key label.

START/MEMORY

STOP

Step 3 or

Note: To confirm that Automatic Dialling numbers have been stored
correctly, print out the Telephone List. The procedure for doing this is
explained in Chapter 9, Printing Reports and Lists.

Storing area codes and access codes
You can also store an area code or access code in a Rapid Key or Speed Dial
number. To use this number to dial, see Chain Dialing in Chapter 5, Making
Telephone Calls.
Note: An area code or access code stored in a Rapid Key or Speed Dial
number can only be used if the handset is lifted or the SPEAKER key
pressed before dialling.
56

Sending a Fax by Automatic Dialling

Clearing numbers
FUNCTION

Press these keys:

The display will show:

FAX/TEL. # MODE

Press 2 to select CLEAR.

Enter the Speed Dial number that you want to clear by pressing the number
keys.

(Example)

Press the START/MEMORY key.

Return to Step 3 to clear another number, or press STOP to exit.

START/MEMORY

STOP

Step 3 or

Making changes
To make changes in a number previously stored, repeat the storing procedure.
Select the Speed Dial number for which you want to make changes in Step 3,
and then change the number and/or name when they appear in the display
(Steps 4 and 6, respectively).
♦ A lithium battery keeps automatic dialling numbers in memory

The machine uses a lithium battery to keep automatic dialing numbers and
other programmed data in memory when the power is turned off. Battery
power is consumed primarily when the power is off. With the power kept
continuously off, the life of the battery is about 5 years. If the battery dies,
have your dealer or retailer replace it. Do not try to replace it yourself.
57

3. Sending
Documents

Sending a Fax by Automatic Dialling

Rapid Key Dialling
If the number you want to dial has been stored for Automatic Dialling as a
Speed Dial number from 01 to 10, you can dial it by pressing the
corresponding Rapid Key.

Load the document(s).
The display will show:
READY TO SEND

• Set the resolution and/or contrast if
desired.

Press the Rapid Key corresponding to the
desired Speed Dial number.
• The name of the receiving party will
appear in the display. If no name was
stored, the fax number will appear. (If
the name or number is incorrect, press
the STOP key.)
• The document will be automatically
transmitted once the connection is
made.

RESOLUTION

04
06

Example: To dial Speed
Dial number 03, press Rapid
Key 03.

Sending a Fax by Automatic Dialling

Speed Dialling
Speed Dialling can be used to dial any number that has been stored for
Automatic Dialling.

Load the document(s).

3. Sending
Documents

The display will show:
READY TO SEND

• Set the resolution and/or contrast if
desired.

Press the SPEED DIAL key and then
enter the two digits of the Speed Dial
number by pressing the number keys.

RESOLUTION

SPEED DIAL

• To enter numbers 1 through 9, first
enter 0 and then the number.

(Example)

Check the display. If the name or number
shown is correct, press the
START/MEMORY key. (If not, press
the STOP key and then repeat Step 2.)

START/MEMORY

Sending a Fax by Automatic Dialling

Direct Keypad Dialling
You can also enter a full number with the number keys and then press the
START/MEMORY key to begin dialling. You can use this method to dial a
full number when you don’t need to speak to the other party before faxing.

Load the document(s).
The display will show:
READY TO SEND

• Set the resolution and/or contrast if
desired.

Enter the number of the receiving
machine by pressing the numeric keys.
• If a pause is required between any of
the digits to access a special service or
an outside line, press the REDIAL key.
The pause will appear as a hyphen.
Several pauses can be entered in a row.

Check the display. If the number of the
receiving machine shown is correct, press
the START/MEMORY key.
• If it is not correct, press the STOP key
to backspace and clear one digit at a
time, and then re-enter the correct
digit(s).

RESOLUTION

ABC

2
JKL

GHI

5
TUV

PQRS

DEF

3
MNO

6
WXYZ

START/MEMORY

Sending a Fax by Automatic Dialling

Using the HOLD\SEARCH key
If you don’t remember the Rapid Key or Speed Dial number in which you
have stored a particular fax number, you can search for the number by
following the steps below. Once you have found the number, you can dial it
and transmit the loaded document by simply pressing the
START/MEMORY key.
Load the document(s).
3. Sending
Documents

The display will show:
READY TO SEND

• Set the resolution and/or contrast if
desired.

Press the HOLD\SEARCH key and press
1 key.

Enter the first letter of the stored name by
pressing the appropriate number key (the
key which corresponds to the required
letter) one or more times until the letter
appears in the display. If the name begins
with a special character or number, press
1.
• If you don’t remember the first letter,
go to Step 4 (you will scroll through the
list from the beginning).

RESOLUTION

HOLD
SEARCH

ABC

1
GHI

4
PQRS

2
JKL

5
TUV

DEF

3
MNO

6
WXYZ

• If a name wasn’t stored for the number,
press 0. This will cause numbers, not
names, to appear when you scroll.
61

Sending a Fax by Automatic Dialling

Press the # key or the key to scroll
through the names (numbers if you
pressed 0). Stop when the desired name
appears in the display.

• If no names have been stored that begin
with the entered letter, you will scroll
from the next name, in alphabetical
order, in the list. If no names/numbers
have been stored at all, NO DATA will
appear.

Press the START/MEMORY key. The
document will be automatically
transmitted once the connection is made.

START/MEMORY

Automatic redialling
If you use automatic dialling (including Direct Keypad Dialling) and the line
is busy, the machine will automatically redial the number. Up to 2 redialling
attempts will be made at intervals of 5 minutes.
♦ To stop automatic redialling, press the STOP key.

Chapter

Receiving
Documents

Using TEL/FAX Mode
Press the

RECEPTION MODE
key until the arrow in
the display points to
TEL/FAX.

TEL

TEL/FAX

FAX

ANS.

When the reception mode is set to TEL/FAX, your fax automatically answers
all calls on 2 rings (See Option Setting 2 in Chapter 8). After answering, your
fax monitors the line for about 5 seconds to see if a fax tone is being sent.
♦ If your fax detects a fax tone (this means that the call is an automatically
dialled fax), it will automatically begin reception of the incoming
document.
♦ If your fax doesn’t detect a fax tone (this means that the call is a voice
call or manually dialled fax), it will make a ringing sound (called pseudo
ringing) for 15 seconds to alert you to answer. If you don’t answer
within this time, your fax will send a fax tone to the other machine to
allow the calling party to send a fax manually if they desire.
Comments:

• Only the fax will alert you to voice calls or manually dialled faxes by pseudo
ringing. An extension phone connected to the same line will not ring after the
connection has been made.

• The duration of pseudo ringing can be adjusted with Option Setting 8. See
Chapter 8, Option Settings.

• You can change the number of rings on which the machine answers calls by
changing Option Setting 2. (See Chapter 8, Option Settings.)
63

4. Receiving
Documents

RECEPTION
MODE

Using TEL mode

Using ANS. Mode
In ANS. mode, your fax will automatically receive voice and fax messages.
See Chapter 2 for more details.

Using FAX Mode
Press the

RECEPTION MODE
key until the arrow in
the display points to
FAX.

RECEPTION
MODE

TEL

FAX

TEL/FAX ANS.

When the reception mode is set to FAX, the machine will automatically
answer all calls on 2 rings and receive incoming faxes.
2

Fax reception

♦ You can change the number of rings on which the machine answers calls
by changing Option Setting 2. (See Chapter 8, Option Settings.)
♦ If you pick up the handset before the machine answers, you can talk to
the other party and/or receive a document as described in Using TEL
mode.

Using FAX mode

Using TEL Mode
Press the

RECEPTION MODE
key until the arrow in
the display points to
TEL.
RECEPTION
MODE

TEL

FAX

TEL/FAX ANS.

When the reception mode is set to TEL, you must answer all calls using the
fax machine’s handset or an extension phone connected to the same line.

Pick up the handset when the machine rings.

If you hear a fax tone, wait until the display shows RECEIVING and then
replace the handset.
Beep

4. Receiving
Documents

Answering with the fax’s handset

RECEIVING

Note: If you have set Option Setting 12 (Fax signal
receive) to NO, press the START/MEMORY key to
begin reception.

If the other party first talks and then wants to send a fax, press the
START/MEMORY key after speaking (press your START/MEMORY
key before the sender presses their Start key).
• Make sure that the display shows RECEIVING, then replace the handset.
START/MEMORY

RECEIVING

Using TEL mode

Answering with an extension phone

Answer the extension phone when it rings.

If you hear a fax tone when you answer an extension phone, wait until your
fax answers (the extension phone will go dead), and then hang up.
Beep

Phone goes dead

If the fax doesn’t respond, or if the other party first talks to you and then
wants to send a fax, press 5, , and on the extension phone (only on a
tone dial phone). Hang up.

Comments:

• Your fax will not accept the signal to begin reception (5**) if a document is
loaded in its feeder.

• If you have set Option Setting 12 to NO and hear a fax tone when you answer

the extension phone, you must press 5, , and if you are on a tone dial
phone, or walk over to the fax, pick up the handset, and press the
START/MEMORY key if you are on a pulse dial only phone.

• In New Zealand, not all standard telephones and answering machines will
respond to incoming ringing when connected to the socket of the equipment.

Paper cutting
After receiving a document, your fax automatically cuts the fax paper to a
length slightly longer than the original.

Chapter

Making
Copies

Your fax can also be used to make copies. You can use this function to make
a sample copy of a document before transmitting it to see if the resolution or
contrast needs adjustment.
♦ The default resolution for copying is FINE.

Load the document(s) face down.
(Maximum of 10 pages.)
The display will show:
READY TO SEND

Press the COPY/HELP key.

RESOLUTION

5. Making
Copies

• Set the resolution and/or contrast if
desired. (The default setting for
copying is FINE.)

COPY/HELP

Incoming calls during copying
The fax goes into manual reception mode during copying, so if a call comes
in at this time, pick up the handset to answer.
To receive a document, press the START/MEMORY key after copying is
finished. If you want to begin reception immediately, press the STOP key to
stop copying, and then press the START/MEMORY key as soon as the
document has fed out and the fax has returned to standby mode.

Chapter

Making
Telephone Calls

Your fax can be used like a regular telephone to make and receive voice calls.
♦ To make or receive a phone call, the power must be on.

Pick up the handset or press the
SPEAKER key. Listen for the dial tone.

SPEAKER

Dial the number using one of the
following methods:
• Normal Dialling: Enter the full
telephone number with the numeric
keys.
• Rapid Key Dialling: Press the
appropriate Rapid Key.

ABC

1
GHI

4
PQRS

2
JKL

5
TUV

DEF

3
MNO

6
WXYZ

• Speed Dialling: Press the SPEED
DIAL key, and enter the 2-digit Speed
Dial number with the numeric keys.

Speak with the other party when they
answer.
• If you pressed the SPEAKER key, pick
up the handset to talk.

Comments:

• While the handset of the fax is lifted (off hook), an extension phone
connected directly to the fax cannot be used to speak with the other party.

Making Telephone Calls

Chain Dialling
After lifting the handset, you can dial any combination of Normal Dialling,
Rapid Key Dialling and Speed Dialling numbers. For example, if you have
stored an area code or an access code for a special service in a Rapid Key,
you can press the Rapid Key for that area code or access code, then dial the
remainder of the number by pressing a Rapid Key, pressing number keys, or
pressing the SPEED DIAL key and entering a two-digit Speed Dial number.

Using the HOLD/SEARCH key
You can use the HOLD/SEARCH key to search for a Rapid Key or Speed
Dial number. First search for the number as described in Using the
HOLD/SEA RCH key in Sending a Fax by A utomatic Dialling in Chapter 3,
then pick up the handset or press the SPEAKER key. The number will be
dialled automatically (do not press the START/MEMORY key).

Redial
The last number called can be redialled by pressing the REDIAL key (it is
not necessary to pick up the handset or press the SPEAKER key). When the
other party answers, pick up the handset to talk.

You can put the other party on hold during a conversation by pressing the
HOLD/SEARCH key. When this is done, they cannot hear you. You can put
the handset back in the cradle without breaking the connection. When you are
ready to speak with them again, pick up the handset. If you did not put the
handset back in the cradle, press the HOLD/SEARCH key again to resume
conversation.

6. Making Phone
Calls

Hold

Chapter

Special
Functions

Caller ID
If you subscribe to a caller identification service from your telephone
company, you can set your fax to display the name and number of the caller
while the fax rings.
Important:

• To use this function, you must subscribe to a caller identification service
from your telephone company.

• Your fax may not be compatible with some caller identification services.

Press these keys:

The display will show:

Press the

OPTION SETTING

* key.

The display will show:

FUNCTION

CALLER-ID

Press 1 to turn on Caller ID, or 2 to turn it
off.
NO
YES

Press 1 if you are in Australia or 2 if you
are in New Zealand.
Australia

5
70

New Zealand

Press the STOP key to return to the date
and time display.
STOP

Caller ID

How Caller ID operates
When you receive a call, the name and phone number of the caller will
alternately appear in the display, beginning just before the second ring. The
information will continue to be displayed until you pick up the handset, or
until the fax answers automatically if it is in FAX mode.
Note: Some caller ID services may not provide the name of the caller. In
this case, only the phone number will appear.
Display example:
DOE JOHN

444-555-6666

Caller’s name

Caller’s number

Display messages
One of the following messages will appear while the fax rings if caller
information is not available.
NO SERVICE

No caller information was received from your telephone
company. Make sure that the telephone company has
activated your service.

CALLER-ID
ERROR

Noise on the telephone line prevented reception of
caller information.

OUT OF AREA

The call was made from an area which does not have a
caller identification service, or the caller’s service is not
compatible with that of your local phone company.
7. Special
Functions

PRIVATE CALL Caller information was not provided by the telephone
company at the caller’s request.

Caller ID

Viewing the Caller ID list
If you subscribe to a Caller ID service and have turned on the Caller ID
function, your fax machine will keep information on the most recent 20
unanswered calls and/or unsuccessful faxes you have received. You can view
this information, which consists of the name and number of each caller, in the
Caller ID List.
Note: For all units installed in New Zealand, the direct use of the displayed
number for call back does not operate properly and must not be used. It is
necessary to manually enter the verified correct number for the party
called. This will often require the addition or deletion of leading digits from
the number shown on the display when dialling manually.
♦ After you have received 20 unanswered calls, each new call will delete
the oldest call.
Follow the steps below to view the Caller ID List in the display. If desired,
you can immediately dial a number when it appears.
To print out the list, see Chapter 9, Printing Reports and Lists.

Press the keys shown at right.
REVIEWING CALLS will appear in the
display.

Press the # key to scroll through the list
from the most recent call, or the key to
scroll through the list from the oldest call.

If you want to dial one of the numbers in
the list, scroll through the list until the
number appears in the display.
• If you want to send a fax, load the
document and then press the
START/MEMORY key.
• If you want to make a voice call, pick
up the handset or press the SPEAKER
key. Dialing will begin automatically.
(If you pressed the SPEAKER key,
pick up the handset when the other
party answers.)

HOLD
SEARCH

START/MEMORY

Caller ID

STOP

Press the STOP key when you have
finished viewing the list.

To delete calls from the caller list
If you want to delete a single call from the caller list, press the "0" key while
the call appears in the display. If you want to delete all calls from the list,
hold the "0" key down for at least 3 seconds while you are viewing any
number in the list.

Priority Call
If desired, you can set your fax to make a special ringing sound when you
receive a call from a designated phone number. This lets you know
immediately who is calling without having to look at the display. To use this
function, enter the desired phone number by following the steps below (only
one phone number can be entered).

Press the keys shown at right.
PRIORITY CALL # will appear in the
display.

FUNCTION

Press 1 to enter a number, or 2 to clear a
number. (If you pressed 2, go to Step 4.)

Enter the phone number by pressing the
number keys .

1
7. Special
Functions

(Example)

Press the START/MEMORY key and
then the STOP key.

START/MEMORY

STOP

Caller ID

Direct Call
If desired, you can allow a designated phone number to access a personal box
directly when the answering machine is activated. In this case the caller will
immediately hear the outgoing message of the personal box instead of that of
the general box. You can designate one phone number for each personal box.
Note: This function cannot be used if you are using Distinctive Ring.

Press the keys shown at left. "DIRECT
CALL #" will appear in the display.

Press 1 to enter a number, or 2 to clear a
number. (If you pressed 2, go to Step 5.)

Enter the number of the personal box to
be accessed directly.

Enter the phone number, including the
area code, by pressing the number keys
(the number must be 20 digits long).
Press the START/MEMORY key and
then the STOP key.

FUNCTION

(Example: "3" for
personal box 3)

(Example)
START/MEMORY

STOP

Blocking voice calls
With Caller ID turned on, you can use the Anti Junk Fax function described
in Blocking Reception of Unwanted Faxes in this chapter to prevent voice
calls as well as fax receptions (the Anti Junk Fax function can normally only
prevent faxes).
In this case, when a voice call or a fax transmission comes in from a number
you have specified as a "Junk Number", your fax will break the connection as
soon as it receives the calling phone number from the caller ID service
(before the third ring).
To use this function, set Option Setting 13 to YES as described in Chapter 8,
Option Settings, and then enter the number in the Anti Junk Number List as
explained in Blocking Reception of Unwanted Faxes in this chapter.
74

Distinctive Ring
Note: The blocked number must be input in the same format as Caller I.D.
to be recognised, including applicable area codes.
Note: Blocking will not operate for numbers stored as priority or direct call
numbers.
Note: Blocking voice calls will not operate if the number is already set as a
direct or priority call number.

Distinctive Ring
If you subscribe to a distinctive ring service from your telephone company,
you will need to turn on the distinctive ring function. When this is done, your
fax machine will signal voice calls by the normal ring pattern, and fax
transmissions by a special ring pattern. In the case of a fax transmission, your
fax machine will automatically answer the call and receive the fax.
The distinctive ring function is used with the reception mode set to FAX or
ANS.. When your fax number is dialled, your fax machine will signal the call
with a special ringing sound, then answer automatically and begin reception
after the number of rings set with Option Setting 2 (the factory setting is 2
rings). When your voice number is dialled, the fax machine will signal the
call with the normal ringing to alert you to answer the call or allow the
answering machine to take the call (when in ANS. mode).
The factory setting is "NO". If set to "YES", both Australian (Fax Duet) and
New Zealand (FaxAbility) Distinctive Ring are supported.
Important:

• The distinctive ring function can only be used if you subscribe to a
7. Special
Functions

distinctive ring service from your telephone company. Do not turn on
distinctive ring if you are on a normal line, as the fax machine will not
operate properly.

• If you turn on distinctive ring, the fax will not operate in TEL/FAX
reception mode.

Distinctive Ring

Press these keys:

The display will show:

4
OPTION SETTING

Press these keys:
The display will show:

FUNCTION

DISTINCTIVE RING

Press 1 (YES) to turn on distinctive ring, or 2 (NO) to turn it off.
YES

1
The display will show:

NO
or

FAX SIGNAL RX

Press the STOP key.

Set the reception mode to FAX or ANS. .

STOP

TEL
RECEPTION
MODE

FAX

TEL/FAX ANS.

or
TEL

FAX

TEL/FAX ANS.

Blocking Reception of Unwanted Faxes

Blocking Reception of Unwanted Faxes
The Anti Junk Fax function allows you to block reception of faxes from
parties which you specify. This saves paper by not printing out unwanted
"junk" faxes.
To use this function, first turn it on by setting Option Setting 13 to YES as
described in Chapter 8, and then enter the fax numbers from which you do
not want to receive faxes as shown below.
Comments:

• The call will be terminated by the fax, however, the connection will remain
until the caller hangs up or the line times out.

• Up to 5 numbers can be entered in the Anti Junk Number List.
• The Anti Junk function will not operate for a number which has been stored
as a priority or direct call number.

• To clear a number from the Anti Junk Number List, you need to know the
1-digit number which identifies it. If you have forgotten this number, print
out the Anti Junk Number List as described in Chapter 9.
Press the keys shown at right.
STORE JUNK # will appear in the
display.

Press 1 to store a number in the Anti Junk
Number List, or 2 to clear a number from
the list.

Storing: Enter a 1-digit number from 1 to
5. This number identifies the fax/voice
number you will store in the next step.
Clearing: Enter the number which
identifies the fax/voice number you want
to clear, and go to Step 5.

FUNCTION

7. Special Functions

1
(Example)

Blocking Reception of Unwanted Faxes

Enter the full number you want to block
(max. of 20 digits).
5

(Example)

Press the START/MEMORY key.

Return to Step 3 to enter (or clear)
another number, or press STOP to exit.

START/MEMORY

STOP

Step 3 or

Polling (Requesting a Fax Transmission)

Polling (Requesting a Fax Transmission)
Polling allows you to call another fax machine and have it send a document
(previously loaded in its feeder) to your machine without operator assistance.
In other words, the receiving fax machine, not the transmitting fax machine,
initiates the transmission. You can use your machine to both poll and be
polled by others.
To use the polling function, you must first set Rapid Key 10/POLL for use as
a polling key. This is done by changing Option Setting 14, as described in
Chapter 8, Option Settings. (Note that when Rapid Key 10/POLL is set as a
polling key, it cannot be used for Rapid Key Dialling.)

Requesting transmission
Note: Rapid Dial Keys cannot be used for polling. To dial a Rapid Dial
location, press the SPEED DIAL key and then enter the 2-digit number
corresponding to the Rapid Key.

Dial the fax machine you want to poll
using one of the following methods:
• Pick up the handset (or press the
SPEAKER key) and dial the full
number. Wait for the fax answerback
tone.

SPEED DIAL

(Example)

• Press the SPEED DIAL key and enter
a 2-digit Speed Dial number.
• Enter the full number using the numeric
keys.
Press Rapid Key 10/POLL.

10/POLL

• If you used the handset, replace it when
POLLING appears in the display.
Reception will begin.
Note: When requesting a transmission from a facsimile information service
(computer polling). Push the START/MEMORY key instead of the POLL
key and make sure there are no documents loaded for sending.

7. Special Functions

Polling (Requesting a Fax Transmission)

Turnaround polling
After polling a fax machine, you can send a document to that machine on the
same connection. Simply place the document to be sent in the feeder and
follow the steps described above in "Requesting transmission". When polling
is finished, the document will be automatically transmitted.
♦ The other fax machine must also have Turnaround Polling capability.
♦ Turnaround Polling cannot be performed when a timer transmission
operation is set.

Being polled (polling standby)
To let another fax machine poll your machine, simply set the reception mode
to FAX, and load the document(s) to be sent.
Transmission will take place when the other fax machine calls your machine
and activates polling. Automatic reception is possible whilst your fax is on
polling standby.

Polling security
Polling Security allows you to prevent unauthorized polling of your machine.
When this function is turned on, polling will only take place when the fax
number of the polling fax machine has been entered in your machine’s list of
permitted fax numbers (called "passcode numbers"). The number of the
polling fax must also be correctly programmed into itself for identification.
To use Polling Security, follow the steps below to turn the function on, and
then enter permitted numbers as shown on the following page.

Press the keys shown at right.
ENTRY MODE will appear in the
display.

Press the # key three times.
SECURITY SELECT will appear in the
display.

Press 1 to turn polling security on, or 2 to
turn it off.

FUNCTION

Polling (Requesting a Fax Transmission)

START/MEMORY

Press the START/MEMORY key and
then the STOP key.

STOP

Storing and clearing fax numbers for polling permission
You can store up to 10 fax numbers in your machine’s list of permitted
numbers.

Press the keys shown at right.
ENTRY MODE will appear in the display.

Press the # key four times.
PASSCODE # MODE will appear in the
display.

Press 1 to store a number, or 2 to clear a
number.

Storing: Enter a 2-digit number from 01
to 10. This number identifies the fax
number you will store in the next step.
Clearing: Enter the number which
identifies the fax number you want to
clear, and go to Step 6.

1
(Example)

Enter the fax number (max. of 20 digits).
5

7. Special Functions

FUNCTION

(Example)

Press the START/MEMORY key.

Return to Step 4 to enter (or clear)
another number, or press STOP to exit.

START/MEMORY

STOP

Step 4 or

Timer Operations

Timer Operations
The Timer function allows you to set a transmission and/or polling operation
to be performed automatically at a time you specify. One transmission
operation and one polling operation can be set at the same time, and the times
they will be performed can be specified up to 24 hours in advance.
As an example, you can use this function to take advantage of off-peak
telephone rates without having to be there when the operation is performed.
Note: Only a Speed Dial number can be used to dial the receiving machine.

Setting a timer operation

Press the keys shown at right.
TIMER MODE will appear in the display.

Press # to set a transmission operation
(SEND MODE), or to set a polling
operation (POLLING MODE).

Press 1 to select SET.

Enter the time at which you want the
operation to take place in 24-hour format
(2 digits for the hour and 2 digits for the
minute).

FUNCTION

Press the START/MEMORY key.

Example: 9:25

START/MEMORY

Timer Operations

Enter the Speed Dial number of the
receiving fax machine.

• If this is a polling operation, go to Step
9.

Press the START/MEMORY key.

Adjust the resolution and/or contrast if
desired (skip to the next step if you don’t
want to change settings).

Press the START/MEMORY key and
then the STOP key. If this is a
transmission operation, load the
document in the feeder sometime before
the specified time of transmission.

(Example)

START/MEMORY

RESOLUTION

START/MEMORY

STOP

To cancel an operation
If you need to cancel an operation after it has been set, follow the steps below.
Press the keys shown at right.
TIMER MODE will appear in the display.

Press # to cancel a transmission
operation, or to cancel a polling
operation.

FUNCTION

Press 2 to select CLEAR.

Press the START/MEMORY key and
then the STOP key.

or
7. Special
Functions

2
START/MEMORY

STOP

Memory

Memory
Your fax has a memory which can be used to temporarily store both
incoming and outgoing documents.
♦ Approximately 20 pages of average content can be held in memory
when no voice messages (including outgoing messages) have been
recorded. Less can be held if any pages were scanned using fine or
halftone resolution.
♦ To see the percentage of memory that is currently occupied, press the
START/MEMORY key with no document in the feeder. The
percentage will appear in the display.

Sending documents from memory
With this function, the original document is scanned immediately, stored in
memory, and then transmitted once the connection to the receiving machine
is made. This is convenient when transmitting to places where the line is
often busy, as it saves you from waiting to collect the original document and
frees the feeder for other operations.
♦ Only one memory transmission can be set at a time.
♦ The amount of memory currently occupied appears as a percentage in
the display while the document is being scanned.

Load the document(s).

• Set the resolution and/or contrast if
desired.
RESOLUTION

Press the START/MEMORY key and
then 1.

START/MEMORY

Memory

Enter the number of the receiving
machine using one of the following
methods:
• Press a Rapid Key.
• Press the SPEED DIAL key and enter
a Speed Dial number.

04
06

(Example)

• Enter a full telephone number by
pressing the number keys.

Press the START/MEMORY key if you
entered a Speed Dial number or a full
number.

START/MEMORY

• The document is first scanned and
stored in memory. The other machine is
then dialled (redialling will be
performed automatically if necessary).
When the connection is made,
transmission begins. Afterwards, the
document is cleared from memory and
your fax returns to standby mode.

If the memory becomes full...

♦ Press the START/MEMORY key if you want to transmit the pages
which have been stored up to that point in memory. The remaining pages
will be ejected from the feeder. After transmission, the memory will be
cleared and you can transmit the remaining pages. You will also need to
transmit the page which was being scanned when the memory filled up.
♦ Press the STOP key if you want to cancel the entire transmission.

7. Special
Functions

If the memory becomes full while the document is being scanned, MEMORY
IS FULL will appear in the display.

Memory

Substitute reception into memory
This is a back-up function which is automatically activated if your fax runs
out of paper or the paper jams.
When you have received a document in memory, FAX RX IN MEMORY
will appear in the display, alternating with OUT OF PAPER or PAPER
JAMMED. When you add paper or clear the paper jam, the stored documents
will automatically be printed out.

Broadcasting

Broadcasting
This function allows you to send the same document to as many as 10
different locations with just one operation. First store the document in
memory, then enter the numbers of the receiving machines. The document
will be transmitted to each location.
♦ You can only use Rapid Keys or Speed Dial numbers to dial the
numbers of the receiving machines.
Load the document(s).

Press the START/MEMORY key and
then 2.

Dial the receiving machines by using one
or both of the following methods. (a
maximum of 10 stations can be selected)

START/MEMORY

2
01

• Enter one or more Speed Dial numbers
by pressing the numeric keys.

02
04
06

• Press one or more Rapid Keys.

Press the START/MEMORY key.

(Example)
7. Special Functions

START/MEMORY

• Set the resolution and/or contrast if
desired.
RESOLUTION

Broadcasting

Press the START/MEMORY key.
Transmission will begin.
• A Transaction Report is automatically
printed out after Broadcasting is
completed. Check the "Note" column of
the report to see if any of the locations
are marked "Busy" or have a
communication error code. If so, send
the document to those locations again.

START/MEMORY

Reminder Function

Reminder Function
The Reminder function allows you to send either a voice message, fax
message, or both to another person or yourself at a preset time. If the
reminder is for another person, the FO-475 will call the other machine and
transmit the message when the selected time arrives. If the reminder is for
you, the FO-475 will prompt you to press the REMINDER key to play
and/or print out the message.
♦ Only one reminder (voice message, fax, or both) can be set at one time.
♦ The reminder can be set up to one year in advance.

Setting a reminder

Press the REMINDER key.

Enter two digits for the day ("01" to "31")
and two digits for the month ("01" to
"12").

REMINDER

(Example: 15th May)

Enter two digits for the hour ("01" to
"23"), and two digits for the minute ("00"
to "59").

(Example: 9:25)

Press the START/MEMORY key.

If the reminder is for another person,
enter his or her telephone or fax number
(max. 32 digits). (Skip this step if the
reminder is for you.)

START/MEMORY

(Example)

Reminder Function

Press the START/MEMORY key.

To record a voice message, pick up the
handset, press the START/MEMORY
key, and speak into the handset. When
finished, press the STOP key and
replace the handset. (Skip this step if you
only want to send a fax message.)

Press the START/MEMORY key.

If you are only sending a voice message,
press the REMINDER key.
If you are sending a fax message, press
the START/MEMORY key, load the
document, set the resolution if desired,
and then press the START/MEMORY
key again.

START/MEMORY

REMINDER

START/MEMORY
START/MEMORY

• The document will be scanned and
stored in memory.

When the selected time arrives
If the reminder is for you, the fax will beep repeatelly for 60 seconds when the
selected time arrives and "PRESS REMINDER" will appear in the display.
Press the REMINDER key to play the voice message and/or print out the fax
message.
If the reminder is for another person, your fax will call his or her number and
then play the voice message and/or transmit the fax message. If the line is busy
or no one answers, 2 redialling attempts will be made at intervals of 5 minutes.
Note: If your fax machine calls another person to send him or her a voice
message and an answering machine receives the call, it will not be possible
for the voice message to be successfully receorded in the answering machine.

Reminder Function

To check or cancel a reminder message
To check a reminder message before it is sent, press the REMINDER key
and then press "1". The set date and time will appear, follwed by the
telephone or fax number of the receiving party if the reminder is for another
person. Press the START/MEMORY key to play the recorded message
and/or print the document.

Chapter

Option
Settings

The option settings let you customise your fax to better suit your needs. An
initial setting has been made for each option at the factory. You can change a
setting by following the steps described for each option below.
First press

FUNCTION

FUNCTION and 4,
then press # or to
scroll through the
options.

Setting 1: FINE RESOLUTION PRIORITY
This option sets the default resolution (the resolution used if a setting is not
made with the RESOLUTION key) for transmitting documents. Press 1
(YES) to set the default resolution to FINE, or 2 (NO) to set it to STANDARD.
• Initial setting: 2
FUNCTION

Display
will show:

4
YES

NO
or

FINE PRIORITY

STOP

NUMBER OF RINGS

Setting 2: NUMBER OF RINGS TO ANSWER
This sets the number of rings the fax machine waits before answering an
incoming call in FAX and TEL/FAX reception modes. Enter any number from
2 to 4.
• Initial setting: 2
FUNCTION

4
Enter a number
from 2 to 4

Press

until
display
shows:

NUMBER OF RINGS
STOP

4 RINGS TEL ANS.

8. Option
Settings

Option Settings
Setting 3: 4 RINGS TEL ANSWER
Press 1 (YES) to have the FAX answer a call after 4 rings when it is in TEL
reception mode. Press 2 (NO) to turn the function off.
• Initial setting: 2
until
display
shows:

FUNCTION

Press

YES

4 RINGS TEL ANS.

NO
or

STOP

TEL/FAX REMOTE #

Setting 4: TEL/FAX REMOTE NUMBER (TRANSFER CODE)
If you hear a fax tone when you answer a call on a tone dial extension phone
connected to the same line as the fax, you can make the fax begin reception by
pressing 5, , and on the phone. Use this setting if you want to use a
number other than 5 to begin fax reception. You can enter any number from 0
to 9.

• Initial setting: 5
FUNCTION

Press

until
display
shows:

TEL/FAX REMOTE #
STOP

Enter a number
from 0 to 9

REMOTE RECEPTION

Setting 5: REMOTE RECEPTION SELECT
If you don’t intend to use the above TEL/FAX REMOTE NUMBER, you can
turn detection of the number off. This will ensure that the fax never mistakenly
attempts to begin reception if it detects a signal similar to the TEL/FAX
REMOTE NUMBER while you are talking on an extension phone. Press 1 to
turn detection on, or 2 to turn detection off.
• Initial setting: 1
FUNCTION

Press

4
YES

until
display
shows:

REMOTE RECEPTION

NO
or

STOP

TRANSACTION LIST

Option Settings
Setting 6: TRANSACTION REPORT PRINT SELECT
This sets the condition for printing out a Transaction Report. Enter a number
from 1 to 4 as follows:
1 (ALWAYS PRINT):

A report will be printed after each transmission,
reception, or error.

2 (ERR/TMR/MEM.
PRINT):

A report will be printed after an error or a timer
operation.

3 (SEND ONLY):

A report will be printed only after a transmission.

4 (NEVER PRINT):

A report will never be printed.

• Initial setting: 2
until
display
shows:

FUNCTION

Press

Enter a number
from 1 to 4

TRANSACTION PRINT
STOP

DIAL MODE

Setting 7: DIAL MODE
This sets the mode of dialling. Press 1 if you are on a tone dial line, or 2 if you
are on a pulse dial line.
• Initial setting: 1
FUNCTION

4
TONE

Press

until
display
shows:

DIAL MODE

PULSE
or

STOP

PSEUDO RING DUR.

Note: For all units installed in New Zealand, select "1" for tone dialling. The
pulse setting "2" will not operate correctly and must not be used.

8. Option
Settings

Option Settings
Setting 8: PSEUDO RINGING DURATION
This sets the duration of pseudo ringing in TEL/FAX reception mode. Press 1
for 15 seconds or 2 for 30 seconds.
• Initial setting: 1
FUNCTION

4
15

Press

until
display
shows:

30
or

PSEUDO RING DUR.

STOP

PAPER SAVE

Setting 9: PAPER SAVE
This reduces the vertical length of documents received, allowing you to save
paper. Enter a number from 1 to 3 as follows ("S" will appear highlighted in
the display while Paper Save is turned on and a document is being sent or
received):
1 (MODE 1):

Reduce only the white spaces between lines.

2 (MODE 2):

Reduce the entire document by 50% (only when
standard resolution is used).

3 (NO):

No Paper Save.

• Initial setting: 3
FUNCTION

Enter a number
from 1 to 3

Press

until
display
shows:

PAPER SAVE
STOP

TIME SAVE

Option Settings
Setting 10: TIME SAVE
This reduces the vertical length of documents transmitted by 20%, saving line
time and thereby allowing you to reduce telephone costs. Press 1 to turn the
function on, or 2 to turn it off. ("T" will appear highlighted in the display while
Time Save is turned on and a document is being sent or received):
• Initial setting: 2
FUNCTION

Press

YES

until
display
shows:

TIME SAVE

NO
or

STOP

DISTINCTIVE RING

Setting 11: DISTINCTIVE RING
If you subscribe to a distinctive ring service from your telephone company,
press 1 to have your facsimile automatically answer distinctive ring calls and
ignore voice calls made to the normal telephone number. Press 2 to turn the
function off. (This setting is described in more detail in Distinctive Ring in
Chapter 7.)
• Initial setting: 2
Press

FUNCTION

4
YES

until
display
shows:

DISTINCTIVE RING

STOP

FAX SIGNAL RX

Setting 12: FAX SIGNAL RECEIVE
Your fax will automatically begin reception if you hear a high-pitched fax tone
after answering a call. If you use a computer fax modem on the same line, you
must turn this function off in order to prevent your fax from mistakenly
attempting to receive documents sent from the computer fax modem. Press 1 to
turn the function on, or 2 to turn it off.
• Initial setting: 1
FUNCTION

Press

4
YES

until
display
shows:

NO
or

FAX SIGNAL RX

STOP

JUNK # CHECK

Setting 13: JUNK NUMBER CHECK
Press 1 to prevent reception from fax numbers entered in the Anti Junk Number
List. Press 2 to allow reception from all numbers.
• Initial setting: 2
until
display
shows:

FUNCTION

Press

JUNK # CHECK

YES
or

STOP

POLLING

Setting 14: POLLING
Press 1 if you want to use Rapid Key 10/POLL as a polling key. Press 2 if you
want to use it as a regular Rapid Key.
• Initial setting: 2
FUNCTION

Press

YES

until
display
shows:

POLLING

NO
or

STOP

CALLER-ID

Setting 15: CALLER ID
If you subscribe to a caller ID service and want to use the Caller ID function,
press 1. To turn Caller ID off, press 2. (Caller ID is explained in more detail in
Caller ID in Chapter 7.)
• Initial setting: 2
Display
will
show:

FUNCTION

4
YES

AUSTRALIA

FINE PRIORITY

CALLER-ID
NEW ZEALAND
or

STOP

8. Option
Settings

Option Settings

Chapter

Printing
Reports and Lists

You can print out lists showing settings and information entered in the fax.
You can also have the fax automatically print out a report on transactions
after they are made. The lists and the report are shown below.

Printing a list

Press these keys:

FUNCTION

The display will show:

Press the # key or the

LISTING MODE

* key until the desired list appears in the display.
or

Press the START key.

START/MEMORY

Timer list
This list shows the timer operations which are currently set.

Printing Reports and Lists

Telephone Number List

9. Printing
Lists

This list shows the fax and voice numbers which have been stored for
automatic dialling.

Passcode List
This list shows settings made for polling security, your name and
fax/telephone number as entered in the machine, and a sample of the header
printed at the top of every page you transmit (HEADER PRINT).

Printing Reports and Lists

Option Setting List
This list shows the current status of the option settings.

Anti Junk Number List
This list shows the numbers that are blocked by the Anti Junk function.

ANS. Program List
This list shows the settings and codes programmed for the answering
machine.

100

Printing Reports and Lists

This list shows information about the messages currently recorded in the
answering machine, including the date and time of recording, the length, and
the type (ICM or memo).

Caller ID List
This list shows information about your most recent unanswered calls
(maximum of 20 calls). (This list is only available if you are using the Caller
ID function.)

101

9. Printing
Lists

Message List

Printing Reports and Lists

Transaction Report
This report is printed out automatically after an operation is performed to
allow you to check the result. Your fax is set at the factory to print out the
report after a timer operation or when an error occurs. If desired, you can
change the setting to have it printed out under a variety of other conditions.
This is done by changing Option Setting 6 as described in Chapter 8.
♦ The Transaction report cannot be printed out manually.

Explanation of headings
SENDER/ The fax number of the other machine involved in the transaction. In the
RECEIVER case of a transmission, the number dialled appears. In the case of a
reception, the programmed ID of the sending machine appears. If this
machine does not have an ID function, the communication mode will
appear (for example, "G3").
PAGES

Number of pages transmitted or received.

NOTE

OK - Transmission/reception was normal.
P.FAIL - A power failure occurred. If you have power and the problem
persists, try a different outlet. If necessary, have an electrician check your
power lines.

JAM - A problem with the paper or original document occurred. Make
sure the paper or document is loaded properly. Make sure the operation
panel is shut securely.
NO PAPER - You ran out of paper during reception.
COM.E-0 to COM.E-7 - A telephone line error prevented the transaction.
See Line Error in Problems and Solutions in Chapter 11.
CANCEL - Transmission was cancelled because the STOP key was
pressed, no document was in the feeder, or the other machine requested
transmission using a function which your fax does not have. If you were
attempting to fax, make sure a document is in the feeder. If you were
receiving, contact the faxing party to see how they are trying to send to
you.

102

Chapter

Maintenance

Fax print head

10. Mainenance

Clean the print head frequently to ensure optimum printing performance. To
clean the print head, first disconnect the telephone line, then unplug the
power lead, open the operation panel (pull the release marked PANEL
RELEASE toward you), and remove the fax paper.
Wipe the print head with a soft cloth
dampened with methyl alcohol.
Print head

Caution!

• Do not use benzene or thinner. Avoid touching the print head with hard
objects.

• The print head may be hot if your fax machine has just received a large
number of documents. If this is the case, allow the print head to cool prior to
cleaning.

103

Maintenance

Scanning glass and rollers
Clean the scanning glass and rollers frequently to ensure the quality of
transmitted images and copies. Open the operation panel (pull the release
marked PANEL RELEASE toward you), and wipe the scanning glass and
rollers with a soft cloth.
♦ Make sure that all dirt and stains (such as correcting fluid) are removed,
as dirt and stains will cause vertical lines on transmitted images and
copies.
♦ Adhesive cellophane tape is useful for removal of debris from the rollers.
Document
rollers

Scanning glass

The housing
Wipe the external parts and surface of the machine with a dry cloth.
Caution!

• Do not use benzene or thinner. These solvents may damage or discolour the
machine.

104

Chapter

Troubleshooting

Problems and Solutions
Line error
Problem

• Try the operation again. If the error persists,
check the following:

• Check the connection. The cord from the TEL.
LINE socket to the wall socket should be no
longer than two meters.

• Check with the other party to make sure their fax
machine is functioning properly.

• Have your telephone line checked for line noise.
• Try connecting your fax to a different telephone
line.

• If the problem still occurs, your fax machine may
need service.

• Call your dealer or the SHARP number(s) listed
on the warranty card.

105

11.Troubleshooting

E appears in the display
and/or a transaction report
is printed out with COM. Eand a number from 0 to 1, 2,
3, 4, 5, 6, or 7 in the NOTE
column.

Check and remedy

Problems and Solutions

Dialing and transmission problems
Problem

Check and remedy

No dial tone when you pick
up the handset or press the
SPEAKER key.

• Make sure the telephone line is connected to the

Dialling is not possible.

correct socket. See Handset in Connections in
Chapter 1.

• Make sure the power cord is properly plugged
into a power outlet.

• Make sure that the telephone line is properly
connected to both the TEL. LINE socket and the
wall socket.

• Make sure that the fax is set to the correct
dialling mode for your telephone line. See Option
Setting 7 in Chapter 8.
The power is on, but no
transmission takes place.

• Make sure that the receiving machine has fax
paper.

• Make sure that the telephone line cord is
plugged into the TEL. LINE socket, and not the
TEL. SET socket.

• If the receiving machine is in telephone mode
with no attendant, reception will not be possible.

• Check the display for error messages.
• Pick up the handset and check for a dial tone.
Call the receiving machine by normal
(telephone) dialling, and confirm its response.
Nothing is printed at the
receiving end.

• Make sure that the document for transmission is
placed face down in the feeder.

• Make sure that the fax paper is properly loaded
at the receiving machine.
A distorted image is
received at the other end.

• Noise on the telephone line may cause
distortion. Try sending the document again.

• Make a copy of the document on your fax. If the
copy is also distorted, your fax may have a
problem. If the problem persists, call for service.

106

Problems and Solutions

Reception and copying problems
Problem
The power is on, but no
reception takes place.

Check and remedy

• Make sure the wall socket is connected to the
TEL. LINE socket, and not the TEL. SET
socket.

• Check that fax is not set to distinctive ringing.
• Check the FO-475 is set to FAX or ANS. mode.
The fax paper does not
come out.

• The fax paper may be jammed. See Clearing

The fax paper comes out
blank when you try to
receive or copy a document.

• Make sure that the fax paper is properly loaded

jammed fax paper in this chapter.
in your fax. (If the roll has been loaded
backward, nothing will be printed.)
transmission is loaded face down in the feeder
of the transmitting machine.

The received document is
faint.

• Make sure that you are using the recommended
fax paper. See Loading the Fax Paper in
Chapter 1.

• Ask the other party to send higher contrast
documents. If the contrast is still too low, your
fax may have a problem. Make a copy to check
it.
Received images are
distorted.

• Noise on the telephone line may cause
distortion. Have the other party try sending the
document again.

• The print head may be dirty. See Fax print head
in Chapter 10.

• Make a copy of another document on your fax. If
the copy is also distorted, your fax may have a
problem. If the problem persists, call for service.

• Make sure that you are using the recommended
Copies are distorted.

fax paper. See Loading the Fax Paper in
Chapter 1.

• Make sure that the fax paper is properly loaded
in your machine.

• The print head may be dirty. See Fax print head
in Chapter 10.

107

11.Troubleshooting

• For reception, make sure that the document for

Problems and Solutions
• If reception or copying has been done
Reception/copying is
interrupted.
A received document or
copy prints out in strips.

continuously for a long time, the print head may
have become overheated. Turn off the power
and let it cool down.

• Make sure the operation panel is completely
closed (press down on both sides).

General problems
Problem
Nothing appears in the
display.

Check and remedy

• Make sure the power cord is properly plugged
into a power outlet.

• Connect another electrical appliance to the outlet
to confirm that it has power.
The machine does not
respond when you press
any of its keys.

• If a beep sound is not made when you press the

Automatic document
feeding does not work for
transmission or copying.

• Check the size and weight of the document (see

keys, unplug the power cord and then plug it
back in several seconds later.

Transmittable documents in Chapter 3).

• The fax may interrupt during a voice call if the
Voice calls taken on an
extension phone are
interrupted by the fax.

No reception occurs when
polling is attempted.

reception mode is set to ANS. To prevent
interruption on a tone dial extension phone,
press any three keys on the extension phone
after answering. (Note: Do not enter the code to
activate fax reception.)

• Make sure you have not run out of paper.
• Make sure the machine to be polled (responding
fax machine) is in the FAX reception mode.

• If the responding machine has polling security
make sure sthat your fax number has been
entered in the responding machine’s polling
permission numbers in exactly the same way
you entered in your machine’s OWN NUMBER
SET.

108

Problems and Solutions
• The operation of this equipment on the same
line as the telephone or other equipment with
audible warning devices or automatic ring
detectors will give rise to bell tinkle or noise and
may cause problem, contact your Sharp
authorised Service Centre for information.

11.Troubleshooting

Bell tinkle
(New Zealand)

109

Display Messages

Messages and Signals
Display messages
Note: If you have turned on the Caller ID function, see Caller ID in
Chapter 7 for display messages related to Caller ID.

ANS. TRANSFER

The answering machine’s transfer function has been
turned on as explained in Transfer Function in
Chapter 2.

DOCUMENT JAMMED

The original document is jammed. See the following
section, Clearing Paper Jams.

FUNCTION MODE

The FUNCTION key has been pressed.

HOLD

The HOLD/SEARCH key has been pressed to put
the other party on hold during a phone conversation.
Press the HOLD/SEARCH again to take the other
party off hold.

LINE ERROR

Transmission or reception was not successful. Press
STOP to clear the message, and then try again. If the
error persists, see Line Error in Problems and
Solutions in this chapter.

NO DATA

This appears if you attempt to search for an
automatic dialling number when none have been
stored.

NO # STORED

You have tried to dial or clear a Rapid Key or Speed
Dial number that hasn’t been programmed (a full
number hasn’t been assigned to it).

OUT OF PAPER

You have run out of fax paper. Load a new roll of fax
paper as explained in Loading the Fax Paper in
Chapter 1.

ON HOOK DIAL

The SPEAKER key has been pressed and the fax is
waiting for you to dial. (To return to the date and time
display, press the SPEAKER key again.)

OVER HEAT

The print head has overheated. Operation may be
continued once it cools.

110

Display Messages

PAPER JAMMED

The fax paper is jammed. See the following section,
Clearing jammed fax paper.

READY TO SEND

A document has been loaded and the fax is waiting
for transmission or copying instructions.

RECALLING

This appears if you attempt to send a fax by
automatic dialling and the line is busy or the
receiving fax machine does not answer. Your fax
machine will automatically reattempt the call. (See
Automatic Redialling in Sending a Fax by Automatic
Dialling in Chapter 3.)

SEARCH DIAL

The HOLD/SEARCH key has been pressed. Press #
or to search for an automatic dialling number, or
press STOP to return to the data and time display.
(See Using the HOLD/SEARCH key in Sending a
Fax by Automatic Dialling in Chapter 3.)

TOTAL PAGE(S) 01

Number of pages transmitted, received, or copied.

11.Troubleshooting

Audible signals

Continuous tone

3 seconds

Indicates the end of
transmission, reception, or
copying.

Intermittent tone
(3 bleeps)

5 seconds
(1 second on,
1 second off)

Indicates incomplete
transmission, reception, or
copying.

Rapid intermittent tone

35 seconds
(0.7 seconds on,
0.3 seconds off)

Indicates that the handset is
off hook.

111

Clearing Paper Jams

Clearing Paper Jams
Clearing a jammed document
If the original document doesn’t feed properly during transmission or
copying, or DOCUMENT JAMMED appears in the display, first try pressing
the START/MEMORY key. If it doesn’t feed out, remove it as follows:
Important:
Do not try to remove a document without opening the operation panel.
This may damage the feeder mechanism.

Pull the release marked PANEL
RELEASE toward you and open the
operation panel.

Remove the document.

Clearing jammed fax paper

112

Pull the release marked PANEL
RELEASE toward you and open the
operation panel.

Clearing Paper Jams

Remove the paper roll.
• If any pieces of paper are stuck in the
cutter, remove them with caution.

Cut off the wrinkled part of the paper.

Reload the paper.

11.Troubleshooting

• Press the START/MEMORY key to
reset the cutter.

• Jammed fax paper is often caused by
improper loading. Be sure to carefully
follow the instructions for paper
loading given in Loading the Fax Paper
in Chapter 1.

If the display still shows PAPER JAMMED
If the display still shows PAPER JAMMED after you press the
START/MEMORY key in Step 2 above, the cutter is still engaged in the
cutting position. To open the cutter, turn the fax up on its rear end and insert
any long, rod-like object with a flat or blunt end into the hole marked

TER
CUT T
E
RES

113

Index
A
ANS. Program List, 100
ANS. reception mode, 19, 64
Answering machine Operation, 22
Anti junk fax, 77
Anti Junk Fax (Anti Junk Number), 97
Anti Junk Number List, 100
Audible signals, 111
Automatic dialling, 58
Automatic dialling, storing numbers, 55

B
Broadcasting, 87

C
Caller ID, 70
Caller ID List, 72,101
Chain Dialling, 69
Cleaning, 103 - 104
Contrast, 50
Copies, 67
Copy/Help key, 4, 67

D
Date, setting, 17
Delete key, 3, 27
Dial mode, 94
Dialling
Direct Keypad, 60
Normal, 52, 68
Rapid Key, 58, 68
Search, 61, 69
Speed, 59, 68
Direct Call, 74
Direct Keypad Dialling, 60
Display, 2
Display messages, 110
Distinctive Ring, 75
Document feeder, 48
114

Document guides, 48
Document restrictions, 47
Document rollers, 104
Document sizes, 46
Document, maximum scanning size, 47
Down key, 20

E
Extension telephone
Connecting, 9
Using, 66

F
Fax Ability (Distinctive Ring), 75
Fax box function, 30
Fax Duet (Distinctive Ring), 75
Fax paper
Loading, 10
Replacing, 13
FAX reception mode, 19, 64
Fax reception on ANS. failure, 32
Fax Signal Receive, 96
Fine Resolution Priority, 92
Four rings TEL answer, 93
Function key, 2

H
Halftone, 50
Handset, 6
Hold, 69
Hold/Search key, 4, 69
Housing, cleaning, 104

I
Incoming message time, 31
Installation, 5

Index

Jams, clearing, 112
Junk Number Check, 97

Panel release, 2
Paper jams, clearing, 112
Paper Save setting, 95
Paper, fax, 10
Passcode List, 99
Passcodes for boxes, 26 - 27, 29, 40
Pauses in automatic dialling, 55, 60
Play/Skip key, 3, 26
Polling, 79 - 81
Polling key, setting, 97
Print head, cleaning, 103
Priority Call, 73
Pseudo ringing duration, 95

L
Letters, entering, 16
Line error, 105
Loading the document, 48

M
Maintenance, 103
Memory, 84
Reception, 86
Transmission, 84
Memo recording, 45
Memory key, 84, 87
Message List, 101
Messages
Checking date and time, 28
Erasing, 27
Listening to, 25
Listening to remotely, 40
Setting allowed time, 31
Moving your fax, 7

N
Normal Dialling, 52, 68
Number keys, 3
Number of rings in FAX and TEL/FAX
reception modes, 92

O
Option Setting List, 100
Outgoing message, 22
Override Ringing, 36

R
Rapid Dial keys, 4
Rapid Key Dialling, 58, 68
Rec/Memo key, 3, 27
Reception mode
ANS. mode, 19, 64
FAX mode, 19, 64
Setting, 19
TEL mode, 19, 65
TEL/FAX mode, 19, 63
Reception mode key, 2, 19
Redial key, 3, 53, 69
Redialling, 62, 69
Reminder function, 89
Reminder key, 3
Remote code number, 38
Remote operations, 38
Remote Reception Select, 93
Removing original document, 49
Repeat key, 3
Resolution, 50
Resolution key, 3
Ringing volume, 21
Rollers, cleaning, 104

115

Index

S
Scanning glass, cleaning, 104
Search Dialling, 61, 69
Sender’s name and number, entering, 14
Speaker key, 4, 20, 52, 68
Speaker volume, 20
Speed Dial key, 3, 59, 68
Speed Dialling, 59, 68
Start key, 4
Stop key, 3

T
TEL reception mode, 19, 65
TEL. LINE socket, 8
TEL. SET socket, 9
TEL/FAX reception mode, 19, 63
Tel/Fax Remote Number, 93
Telephone Number List, 99
Telephone, using as, 68
Time Save setting, 96
Time, setting, 17
Timer List, 98
Timer operations, 82
Transaction Report, 102
Transaction Report Print Select, 94
Transfer function, 33

U
Up key, 20

V
Volume keys, 20

116

REMOTE OPERATION CARD
The card below is provided as a quick guide to remote operation. Cut it
out and carry it with you when you go out.

Remote Operation Guide
1. Call your fax from a touch-tone telephone, and
press # when the outgoing message begins.
2. If you want to listen to a personal box, enter its
number.
3. Enter your passcode or remote code:
.
4. Press # .
5. After listening to your messages, you can either
hang up to save them, or enter one of the commands on the reverse side.

•

•
•
•

REMOTE COMMANDS
• FAX RECEPTION MODES

PLAYBACK
Play messages. . . . . . . . . .
Move backward/repeat. . . .
Skip forward . . . . . . . . . . . .
Stop . . . . . . . . . . . . . . . . . .
Play new messages only . .
(first stop playback)

ERASING MESSAGES
Erase single message . . . . 3 #
Erase all messages . . . . . . 3 3 #
RECORDING A MEMO
#
Start . . . . . . . . . . . . . . . . . .
End . . . . . . . . . . . . . . . . . . . 0 #
RECORDING A NEW OGM
Start . . . . . . . . . . . . . . . . . . 4

•

ANS mode . . . . . . . . . . . . .
FAX mode . . . . . . . . . . . . .
TEL mode. . . . . . . . . . . . . .
TEL/FAX mode. . . . . . . . . .

8
8

3
4

#
#

TRANSFER FUNCTION
Turn on . . . . . . . . . . . . . . . . 9 1 #
(Box#)
#

Turn off . . . . . . . . . . . . . . . . 9 2 #
New transfer number . . . . . 9 0 #
(Tel.#)
#

Record transfer OGM. . . . . 9 3 #
To quickly disconnect. . . . .

SCA BACK

SHARP CORPORATION OF AUSTRALIA PTY.LTD.
A.C.N. 003 039 405
1 Huntingwood Drive, Huntingwood, Blacktown, N.S.W., 2148

SHARP CORPORATION OF NEW ZEALAND LIMITED.
Cnr Mahunga Drive & Hastie Ave. Mangere Bridge, Auckland
New Zealand

SHARP CORPORATION

PRINTED IN THAILAND
(TINSE3900XHZZ)

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