Contents
- 1. Manual_Important Information_v2
- 2. manual
manual
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| Document ID | 2330332 |
| Application ID | rd9idh2IdvF3KzNyCj/HCg== |
| Document Description | manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
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| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 473.47kB (5918332 bits) |
| Date Submitted | 2014-07-21 00:00:00 |
| Date Available | 2015-01-19 00:00:00 |
| Creation Date | 2014-05-30 14:38:52 |
| Producing Software | Adobe PDF Library 11.0 |
| Document Lastmod | 2014-07-08 17:05:33 |
| Document Title | manual |
| Document Creator | Word 用 Acrobat PDFMaker 11 |
AQUOS Crystal User Guide [UG template version 14b] [sprint_HDK_PB25_ug_en_060214_d2] Table of Contents Introduction.................................................................................................................................................... 1 About the User Guide............................................................................................................................ 1 Before Using Your Phone ............................................................................................................. 1 Descriptions in the User Guide ..................................................................................................... 1 Screenshots and Key Labels ........................................................................................................ 1 Other Notations ............................................................................................................................. 1 How to Use This Guide ......................................................................................................................... 1 Header and Toolbar Areas ............................................................................................................ 1 Search This Guide ........................................................................................................................ 1 Topic Area ..................................................................................................................................... 2 Contents and Index Area .............................................................................................................. 2 Resizing Areas .............................................................................................................................. 2 Access Instructions on Phone ............................................................................................................... 2 Launch the Guide .......................................................................................................................... 2 Launch the Guide from the Notifications Window ......................................................................... 2 Hide Status Bar Indicators ............................................................................................................ 2 Using the Phone Guide ................................................................................................................. 2 Check Basic Operations ............................................................................................................... 2 Screen Use for First-Time Users .................................................................................................. 2 Get Started .................................................................................................................................................... 3 Parts and Functions .............................................................................................................................. 3 Phone Layout ................................................................................................................................ 3 Keys .............................................................................................................................................. 5 Direct Wave Receiver ........................................................................................................................... 5 Holding the Product on Your Ear .................................................................................................. 5 SIM Card ............................................................................................................................................... 6 Handling SIM Card ........................................................................................................................ 6 Insert SIM Card ............................................................................................................................. 6 Phone Memory/SD Card ....................................................................................................................... 8 Insert SD Card .............................................................................................................................. 9 Unmount SD Card ....................................................................................................................... 10 Remove SD Card ........................................................................................................................ 11 TOC Format SD Card .......................................................................................................................... 13 Charge the Battery .............................................................................................................................. 15 Turn Your Phone On and Off .............................................................................................................. 18 Use the Touchscreen .......................................................................................................................... 19 Activate Your Phone ........................................................................................................................... 23 Complete the Setup Screens .............................................................................................................. 24 Basic Operations ......................................................................................................................................... 26 Basics .................................................................................................................................................. 26 Home Screen and Applications (Apps) List ................................................................................ 26 Select Options and Navigate Screens ........................................................................................ 27 Menu Operations ........................................................................................................................ 27 Phone Settings Menu .................................................................................................................. 28 Portrait and Landscape Screen Orientation................................................................................ 29 Capture Screenshots .................................................................................................................. 30 Applications ......................................................................................................................................... 30 Launch Applications .................................................................................................................... 30 Apps List ..................................................................................................................................... 31 Phone Number .................................................................................................................................... 35 Silent Mode/Airplane Mode ................................................................................................................. 37 Silent Mode ................................................................................................................................. 37 Airplane Mode ............................................................................................................................. 39 Enter Text ............................................................................................................................................ 41 Touchscreen Keyboards ............................................................................................................. 41 Google Keyboard ........................................................................................................................ 41 Swype ......................................................................................................................................... 43 Google Voice Typing ................................................................................................................... 46 Tips for Editing Text .................................................................................................................... 47 Google Account................................................................................................................................... 49 Create a Google Account............................................................................................................ 49 Sign In to Your Google Account.................................................................................................. 55 Google Play Store ............................................................................................................................... 58 Find and Install an App ............................................................................................................... 59 Request a Refund for a Paid App ............................................................................................... 61 Update an App ............................................................................................................................ 61 Uninstall an App .......................................................................................................................... 64 TOC ii Get Help with Google Play .......................................................................................................... 65 Lock and Unlock Your Screen ............................................................................................................ 66 Update Your Phone............................................................................................................................. 68 Update Your Phone Software ..................................................................................................... 68 Your Phone Interface .................................................................................................................................. 73 Home Screen Basics........................................................................................................................... 73 Home Screen Layout .................................................................................................................. 73 Extended Home Screens ............................................................................................................ 74 Status Bar ........................................................................................................................................... 74 Notifications Window ........................................................................................................................... 78 Customize the Home Screen .............................................................................................................. 79 Change the Wallpaper ................................................................................................................ 80 Add Shortcuts to the Home Screen ............................................................................................ 81 Add Widgets to the Home Screen .............................................................................................. 82 Add Folders to the Home Screen................................................................................................ 83 Phone App................................................................................................................................................... 85 Place and Answer Calls ...................................................................................................................... 85 Call Using the Phone Dialer ........................................................................................................ 85 Answer Phone Calls .................................................................................................................... 87 In-Call Screen Layout and Operations ........................................................................................ 89 Place Calls from Contacts/Call History ............................................................................................... 91 Place a Call from Contacts ......................................................................................................... 91 Call from Call Logs ...................................................................................................................... 92 Optional Services ................................................................................................................................ 94 Voicemail Setup .......................................................................................................................... 94 Visual Voicemail .......................................................................................................................... 96 Set Up Visual Voicemail.............................................................................................................. 96 Review Visual Voicemail ............................................................................................................. 97 Listen to Multiple Voicemail Messages ....................................................................................... 97 Visual Voicemail Options ............................................................................................................ 98 Configure Visual Voicemail Settings ........................................................................................... 98 Caller ID Blocking ..................................................................................................................... 101 Call Waiting ............................................................................................................................... 101 Conference Calling ................................................................................................................... 102 Call Forwarding ......................................................................................................................... 103 TOC iii Call Settings ...................................................................................................................................... 104 Contacts ............................................................................................................................................ 105 Add a Contact ........................................................................................................................... 105 Check Contacts ......................................................................................................................... 109 Contacts Screen Layout ............................................................................................................ 111 Edit a Contact............................................................................................................................ 112 Delete a Contact ....................................................................................................................... 113 Share a Contact ........................................................................................................................ 115 Import Contacts ................................................................................................................................. 117 Import Contacts from SD Card.................................................................................................. 117 Back Up Contacts ............................................................................................................................. 119 Back Up Contacts to SD Card .................................................................................................. 120 Messaging and Internet............................................................................................................................. 123 Text and Multimedia Messaging ....................................................................................................... 123 Send a Text Message ............................................................................................................... 123 Send a Multimedia Message (MMS) ......................................................................................... 125 Save and Resume a Draft Message ......................................................................................... 131 New Messages Notification....................................................................................................... 133 Manage Message Conversations ............................................................................................. 133 Text and MMS Options ............................................................................................................. 141 Create and Send Gmail .................................................................................................................... 143 Create and Send a Gmail Message .......................................................................................... 143 Check Received Gmail Messages .................................................................................................... 145 Open New Gmail Messages ..................................................................................................... 145 Open Gmail Messages ............................................................................................................. 146 Manage Gmail Messages ................................................................................................................. 148 Use Gmail Labels ...................................................................................................................... 148 Archive Gmail Threads ............................................................................................................. 149 Mute Gmail Threads ................................................................................................................. 150 Delete Gmail Threads ............................................................................................................... 151 Search Gmail Messages ........................................................................................................... 152 Report Spam or Phishing Gmail ............................................................................................... 154 Add Another Google (Gmail) Account ...................................................................................... 155 Switching between Gmail Accounts .......................................................................................... 157 Email ................................................................................................................................................. 158 TOC iv Set Up an Email Account .......................................................................................................... 158 Add an Email Account ............................................................................................................... 159 Add an Exchange ActiveSync Account ..................................................................................... 163 Compose and Send Email ........................................................................................................ 165 Open New Email Messages...................................................................................................... 167 Open Email Messages .............................................................................................................. 168 Delete an Email Account........................................................................................................... 170 Manage Your Email Inbox ......................................................................................................... 171 Exchange ActiveSync Email Features ...................................................................................... 173 Data Services General Information (Sprint Spark LTE Networks).................................................... 173 Sprint Spark LTE ....................................................................................................................... 173 Your User Name ....................................................................................................................... 175 Data Connection Status and Indicators .................................................................................... 176 Browser ............................................................................................................................................. 176 Use the Browser ....................................................................................................................... 176 Add a Bookmark ....................................................................................................................... 177 View Browser History ................................................................................................................ 179 Open New Browser Tabs .......................................................................................................... 180 Browser Settings ....................................................................................................................... 182 Camera and Video .................................................................................................................................... 185 Take Pictures and Record Videos .................................................................................................... 185 Take a Picture ........................................................................................................................... 185 Viewfinder Screen ..................................................................................................................... 187 Record Videos .......................................................................................................................... 188 Video Shooting Screen ............................................................................................................. 190 View Pictures and Videos Using Gallery........................................................................................... 191 View Pictures and Videos ......................................................................................................... 191 Edit Pictures ...................................................................................................................................... 192 Share Pictures and Videos ............................................................................................................... 196 Send Pictures or Videos by Email ............................................................................................ 196 Send a Picture or Video by Multimedia Message ..................................................................... 197 ® Send Pictures or Videos Using Bluetooth ............................................................................... 199 Share Pictures and Videos on Facebook ................................................................................. 200 Share Pictures on Flickr ............................................................................................................ 202 Share Pictures on Picasa.......................................................................................................... 203 TOC Share Videos on YouTube ........................................................................................................ 204 Camera Settings ............................................................................................................................... 206 Switch Cameras ........................................................................................................................ 206 Set Camera Functions .............................................................................................................. 209 Useful Features ......................................................................................................................................... 211 Sprint Direct Connect Now App ........................................................................................................ 211 Before Making Your First Direct Connect Call .......................................................................... 211 Direct Connect Numbers........................................................................................................... 212 Direct Connect Contacts ........................................................................................................... 212 Make Direct Connect Calls ....................................................................................................... 215 Answer Direct Connect Calls .................................................................................................... 218 End a Direct Connect Call......................................................................................................... 219 Call Alerts .................................................................................................................................. 219 Make Group Connect Calls ....................................................................................................... 222 Create a Group Entry ................................................................................................................ 225 Group Connect Invites .............................................................................................................. 226 Direct Connect Settings ............................................................................................................ 227 NASCAR MOBILE............................................................................................................................. 229 Navigation ......................................................................................................................................... 229 Google Maps ............................................................................................................................. 229 Scout ......................................................................................................................................... 231 Hangouts ........................................................................................................................................... 232 Google Search .................................................................................................................................. 234 Use Google Search ................................................................................................................... 235 Use Google Voice Search......................................................................................................... 236 Calculator .......................................................................................................................................... 237 Calendar ............................................................................................................................................ 238 Add an Event to the Calendar ................................................................................................... 238 View Calendar Events ............................................................................................................... 240 Sync Calendars ......................................................................................................................... 242 Synchronize an Exchange ActiveSync Calendar...................................................................... 243 Clock ................................................................................................................................................. 244 Set Alarms................................................................................................................................. 245 Additional Clock Features ......................................................................................................... 247 Twitter ............................................................................................................................................... 249 TOC vi Install the Twitter App on Your Phone ...................................................................................... 249 Tweet on Twitter ....................................................................................................................... 249 Facebook .......................................................................................................................................... 250 Install the Facebook App on Your Phone ................................................................................. 250 Use Facebook ........................................................................................................................... 251 YouTube ............................................................................................................................................ 252 View YouTube Videos ............................................................................................................... 252 Post a Video to YouTube .......................................................................................................... 252 Google Play Music App ..................................................................................................................... 254 Play Music with Google Play..................................................................................................... 254 Google Play Music Screen Layout ............................................................................................ 255 Create Playlists in Google Play Music ...................................................................................... 257 Sprint Music Plus .............................................................................................................................. 259 Google Wallet.................................................................................................................................... 261 OfficeSuite ......................................................................................................................................... 261 Clip Now ............................................................................................................................................ 262 Connectivity ............................................................................................................................................... 267 Connections Optimizer ...................................................................................................................... 267 Connect to a Computer via USB ....................................................................................................... 269 Transfer Files Between Your Phone and a Computer .............................................................. 270 Wi-Fi .................................................................................................................................................. 272 Turn Wi-Fi On and Connect to a Wireless Network .................................................................. 272 Wi-Fi Settings ............................................................................................................................ 274 Disconnect Wi-Fi ....................................................................................................................... 277 Wi-Fi Direct ............................................................................................................................... 279 ® Bluetooth ......................................................................................................................................... 282 ® Bluetooth Information .............................................................................................................. 282 ® Enable the Bluetooth Feature ................................................................................................. 282 ® Pair Bluetooth Devices ............................................................................................................ 284 ® Connect to a Paired Bluetooth Device .................................................................................... 286 ® Send Information Using Bluetooth .......................................................................................... 288 ® Receive Data via Bluetooth ..................................................................................................... 290 View Your Phone’s Screen on Other Devices .................................................................................. 291 Global Services ......................................................................................................................................... 294 Set the Communications Method for Global Use .............................................................................. 294 TOC vii Setting the Carrier ............................................................................................................................. 296 Activate Sprint Worldwide Service on Your Account ........................................................................ 298 Enable Global Roaming Mode .......................................................................................................... 298 Make and Receive Worldwide Calls ................................................................................................. 301 Calls to Landline Phones/Wireless Phones in Country of Stay ................................................ 301 Sprint International Voicemail Service .............................................................................................. 303 Set Up Your Voicemail Access Number for International Use .................................................. 303 Access Your Voicemail Internationally ...................................................................................... 306 Contact Sprint for Assistance with International Service .................................................................. 307 Settings ..................................................................................................................................................... 309 Basic Settings ................................................................................................................................... 309 TTY Mode ................................................................................................................................. 311 Wi-Fi Settings Menu .......................................................................................................................... 313 Wi-Fi Calling Settings ........................................................................................................................ 317 ® Bluetooth Settings ........................................................................................................................... 317 Call Settings ...................................................................................................................................... 320 Data Usage Settings ......................................................................................................................... 322 More Settings .................................................................................................................................... 324 Default SMS App Settings ................................................................................................................ 325 Virtual Private Networks (VPN) ......................................................................................................... 326 Prepare Your Phone for VPN Connection ................................................................................ 327 Set Up Secure Credential Storage ........................................................................................... 327 Add a VPN Connection ............................................................................................................. 329 Connect to or Disconnect from a VPN ...................................................................................... 332 Home ................................................................................................................................................. 334 Harman/Kardon Audio Settings ........................................................................................................ 334 Sound Settings .................................................................................................................................. 336 Display Settings ................................................................................................................................ 338 Clip Now Settings .............................................................................................................................. 339 Storage Settings................................................................................................................................ 341 USB Connection Settings ................................................................................................................. 343 Battery Settings ................................................................................................................................. 343 App Settings ...................................................................................................................................... 344 Location Access Settings .................................................................................................................. 346 Security Settings ............................................................................................................................... 349 TOC viii Lock Screen Settings ........................................................................................................................ 351 Screen Lock .............................................................................................................................. 351 Disable the Screen Lock ........................................................................................................... 356 Screen Security Options ........................................................................................................... 358 Language & Input Settings ................................................................................................................ 360 Backup & Reset ................................................................................................................................ 363 Accounts ........................................................................................................................................... 366 Date & Time Settings ........................................................................................................................ 369 Accessibility Settings......................................................................................................................... 370 Printing .............................................................................................................................................. 372 Activate This Device.......................................................................................................................... 373 System Updates ................................................................................................................................ 375 About Phone ..................................................................................................................................... 375 Copyright Information ........................................................................................................................ 377 For Assistance .......................................................................................................................................... 378 Troubleshooting ................................................................................................................................ 378 Specifications .................................................................................................................................... 381 Sprint Account Information and Help ................................................................................................ 382 Sprint Account Passwords ........................................................................................................ 382 Manage Your Account .............................................................................................................. 382 Sprint Support Services ............................................................................................................ 383 Index .......................................................................................................................................................... 384 TOC ix Introduction The following topics describe the basics of using this guide and your new phone. About the User Guide Thank you for purchasing your new AQUOS Crystal. The following topics explain how best to use this guide to get the most out of your phone. Before Using Your Phone Read “Get Started” and “Important Information Booklet” thoroughly for proper usage. Accessible services may be limited by subscription contract conditions. Descriptions in the User Guide Note that most descriptions in this guide are based on your phone’s setup at the time of purchase. Unless otherwise noted, instructions begin from the phone’s home screen, which is displayed by touching Home . Some operation descriptions may be simplified. Screenshots and Key Labels Screenshots in the user guide may appear differently on your phone. The status bar and keys displayed at the bottom of the display are omitted from screenshots where unrequired in explanations. Key labels in the user guide are simplified for description purposes and differ from your phone’s display. Other Notations In the user guide, the phone may be referred to either as “phone,” “device,” or “handset.” microSD™, microSDHC™ or microSDXC™ card is referred to as an “SD Card” or “memory card.” How to Use This Guide You can easily navigate this user guide, which is displayed in a browser window that is divided into three areas. These topics will teach you how to navigate the guide and use the features for each area. Header and Toolbar Areas [content from Flare project] Search This Guide [content from Flare project] Introduction Topic Area [content from Flare project] Contents and Index Area [content from Flare project] Resizing Areas [content from Flare project] Access Instructions on Phone [content per instructions of each carrier] These topics will help you find help on your new phone and will introduce the basics of using your phone’s touchscreen if you are a new user. Launch the Guide [customize content] Launch the Guide from the Notifications Window [customize content] Hide Status Bar Indicators [customize content] Using the Phone Guide [customize content] Check Basic Operations [customize content] Screen Use for First-Time Users [customize content] Introduction Get Started The following topics give you all the information you need to set up your phone and wireless service the first time. Parts and Functions These topics illustrate your phone’s primary parts and key functions. Phone Layout The following illustration outlines your phone’s primary external features. Part Description 3.5 mm Headset Jack Allows you to plug in either a stereo headset or an optional headset for convenient, hands-free conversations. Direct Wave Receiver The touchscreen vibrates to create sound waves. Back Key Lets you return to the previous screen, or close a dialog box, options menu, the Notifications panel, or onscreen keyboard (for keyboard, changes to Home Key Get Started ). Drag or swipe up to open Google/Assistant. Returns you to the Home screen. Drag or swipe Google/Assistant. up to open Part Description Self Camera Lens Takes pictures and records videos while facing the screen, and allows you to video conference. Touchscreen Displays all the information needed to operate your phone, such as the call status, the Contacts list, and the date and time. Also provides onetouch access to all of your features and applications. Recent Apps Key Displays recently-used applications. Drag or swipe Google/Assistant. LED Displays a phone notification, charging status, or alert. Misoperation Prevention/Light Sensor Detects ambient light level and prevents touchscreen misoperation during call. Camera Lets you take pictures and videos. Charger/Accessory Jack Allows you to connect the AC adapter or the USB cable (included). Mic (Recorder Mic) Captures ambient sounds while recording videos. Flash Helps illuminate subjects in low-light environments when the camera is focusing and capturing a picture or video. Battery Cover Accesses SIM card and SD card. Speaker Lets you hear the different ringtones and sounds. The speaker also lets you hear the caller’s voice in speakerphone mode. Mic Talk to other party through this. up to open CAUTION! Inserting an accessory into the incorrect jack may damage the phone. Get Started Keys The following illustration outlines your phone’s keys. Part Description Power Key Lets you turn the phone on or off or turn the screen on or off, or switch your phone to silent mode, vibration mode, or airplane mode. Volume Key Allows you to adjust the ringtone or media volume or adjust the voice volume during a call. Direct Wave Receiver The phone is equipped with a “Direct Wave Receiver” which transmits sound by vibrating the display area. You can use the phone normally although there is no hole in the receiver. Holding the Phone to Your Ear As shown below, hold the receiver so that it covers your ear and blocks out surrounding noise for clearer sound. Adjust the position of the phone up, down, left or right to suit your hearing and the surrounding environment. [illustration] Get Started ● Make sure not to cover the mic with your finger etc. when you talk on the phone. ● When an earphone (commercially available) is connected to the phone, sound is from the earphone instead of by the Direct Wave Receiver. ● Do not put a sticker, sheet, etc. on the display. The other party’s voice may become hard to hear. ● How well sound can be heard differs with each individual. ● How well sound can be heard depends on the surrounding environment. SIM Card The SIM card is an IC card containing phone number and other customer information. Handling SIM Card Keep the following in mind when handling a SIM card. ● Customer is responsible for any damage caused by inserting SIM card in another-brand IC card reader, etc. The company is not responsible in such case. ● Always keep the IC chip clean. ● Wipe clean with a dry, soft cloth. ● Avoid applying labels. May damage SIM card. ● See instructions included with SIM card for handling. ● SIM card is the property of the company. ● SIM card is replaceable (at cost) in case of loss/damage. ● Return SIM card to the company when cancelling subscription. ● Returned SIM cards are recycled for environmental purposes. ● Note that SIM card specifications and performance may change without notice. ● It is recommended that you keep a separate copy of information that is stored on SIM card. The company is not responsible for damages from stored information that is lost. ● Always follow emergency procedures to suspend service if your SIM card or phone (SIM card inserted) is lost/stolen. For details, contact Customer Service. ● Always power off phone before inserting/removing SIM card. Insert SIM Card Follow these instructions to insert a SIM card. Remember to power off your phone before inserting a SIM card. Get Started If your phone has become warm, insert after it has cooled. May cause burns. 1. Remove the battery cover. Lift where marked ○ (indent) and create a gap between the battery cover and the phone. Continue by sliding your finger completely around the phone under the battery cover to remove. 2. Insert SIM card in SIM card slot. Get Started Insert gently being careful of SIM card orientation (notch/(gold) IC chip facing downward). 3. Attach the battery cover. Press firmly where marked ○ so there are no gaps. Be careful not to press excessively and damage the battery cover. Phone Memory/SD Card Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It supports cards up to 32 GB. Some cards may not operate properly with your phone. The phone’s memory is also available for storing data such as system data, apps, and captured pictures/videos. SD Card Cautions Content saved in phone memory/SD card: Content stored in the phone’s memory/SD card may be altered/lost due to accidents, malfunctions, repairs, phone replacement, or other handling. Back up important information regularly. The company is not responsible for damages from stored information that is lost/altered. Reading/Writing Data: Never power off or remove Battery while reading or writing data. SD cards used on other mobile phones: A message indicating there is app data on the SD card may appear if the SD card was used on another mobile phone (a device prior to model upgrade, etc.). First transfer the data on the SD card to your phone with the following steps to use the data. Drag the status bar down and open the Notifications panel > Follow the instructions in the message. If there are folders and files with the same names in phone memory as on the SD card, a prompt appears for whether to overwrite folders/files. Use adequate caution, as overwritten data in phone memory cannot be restored. Battery Level: A low battery charge may prevent reading/writing to the SD card. Phone memory: By default, pictures, videos, and other media files captured on your phone are saved in phone memory. Applications (third-party) you download may indicate that files are saved to an SD card, however, they are saved to your phone’s memory. Handling SD Card: Use/store SD cards away from the reach of infants. May cause choking if swallowed. Get Started Insert SD Card Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before inserting or removing an SD card. If your phone has become warm, insert after it has cooled. May cause burns. 1. Remove the battery cover. Lift where marked ○ (indent) and create a gap between the battery cover and the phone. Continue by sliding your finger completely around the phone under the battery cover to remove. 2. Insert SD card. Get Started Insert SD card gently all the way in without bending and with terminals facing downward. 3. Attach the battery cover. Press firmly where marked ○ so there are no gaps. Be careful not to press excessively and damage the battery cover. Unmount SD Card Always unmounts the SD card before removing it from your phone. 1. From home, touch Get Started > Settings 10 2. Touch Storage. 3. Touch Unmount SD card > OK. The menu option name changes from Unmount SD card to Mount SD card. The card is now unmounted. Remove SD Card Follow these instructions to remove an SD card. Always power the phone off before inserting or removing an SD card. If your phone has become warm, insert after it has cooled. May cause burns. Get Started 11 1. Remove the battery cover. Lift where marked ○ (indent) and create a gap between the battery cover and the phone. Continue by sliding your finger completely around the phone under the battery cover to remove. 2. Remove SD card. Pull SD card by tab gently without bending. 3. Attach the battery cover. Get Started 12 Press firmly where marked ○ so there are no gaps. Be careful not to press excessively and damage the battery cover. Format SD Card When you insert an optional SD card for the first time, it is recommended that you format it on your phone. ■ Formatting deletes all SD card files. ■ Charge handset while formatting or charge it adequately beforehand. 1. From home, touch > Settings 2. Touch Storage. Get Started 13 3. Touch Erase SD card. 4. Touch Erase SD card. Get Started 14 5. Touch Erase everything. All data on the SD card is erased, and the card is formatted and mounted for use on your phone. Charge the Battery Follow these instructions to charge your phone’s battery using either the included AC adapter or via a USB connection on your computer. The battery is built into the phone. If your phone or the AC adapter is wet, never connect the micro USB plug. May cause fire, malfunction, or burns due to electric shock or short-circuiting. Always dry before use. Troubleshooting Question: LED blinks during charging. Answer: Battery is not being charged. Charge with specified AC adapter. If charging is still not possible, contact Sprint Customer Service. Question: Cannot charge while abroad. Answer: The company is not responsible for any trouble with charging while abroad. Battery Cautions Handling cables: Do not pull or twist cables forcefully. May break wires. When charging by USB: When your phone and a computer are connected by the micro USB cable for computer, your phone may turn on automatically. Do not connect your phone and a computer where use is prohibited, such as on airplanes and in hospitals. Get Started 15 Storage: To help maintain performance and life of internal battery, do not store in the following conditions. ● Full (immediately after charging is complete) ● Exhausted (too low for phone to turn on) Periods of disuse: Phone may become unusable or files/settings may be affected. Charge phone to approximately 40% at least once every 6 months before leaving stored for long periods. Bulges on internal battery: Depending on usage, bulges may appear near end of battery life: this does not affect safety. Internal battery replacement: Internal battery is a consumable item; may need to be replaced if operating time shortens noticeably. Internal battery is not user replaceable. For replacement, contact your nearest Sprint authorized service center. Charge Using the AC Adapter Charge using the included AC adapter (XN-2QC25). If your phone or the AC adapter are wet, never connect the micro USB plug. 1. Insert the USB plug on the micro USB cable into the USB port on the AC adapter. 2. Insert the micro USB plug on the AC adapter into the charger/accessory jack on the bottom of your phone. Get Started 16 Inserting the micro USB plug in the wrong orientation may damage the charger/accessory jack on the bottom of your phone. Insert after checking the contours and orientation of the micro USB plug. 3. Plug the AC adapter into a household AC outlet. After charging is complete, the LED goes out. Make sure that the LED glows red (when the battery is almost fully charged, it glows green). 4. After charging, remove the micro USB plug on the AC adapter from the charger/accessory jack on the bottom of your phone, and unplug from the household AC outlet. Charge Using a Computer Connection Charge with the micro USB cable for computer. Before using a computer connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge. If your phone or the micro USB cable for computer are wet, never connect the micro USB plug. 1. Insert the micro USB plug on the micro USB cable for PC into the charger/accessory jack on the bottom of your phone. Get Started 17 Inserting the micro USB plug in the wrong orientation may damage the charger/accessory jack on the bottom of your phone. Insert after checking the contours and orientation of the micro USB plug. 2. Insert the USB plug on the micro USB cable for PC into the USB port on your computer. After charging is complete, the LED goes out. Make sure that the LED glows red (when the battery is almost fully charged, it glows green). 3. After charging, remove the micro USB cable from both the phone and the computer. Turn Your Phone On and Off The instructions below explain how to turn your phone on and off. Turn Your Phone On ■ Press and hold the Power key. Your phone will power on. Depending on the settings, you may see the lock screen. See Lock and Unlock Your Screen and Screen Lock for information about using the screen lock. The first time you turn the phone on, you will see the startup screens. See Complete the Setup Screens for details. If your phone is not yet activated, see Activate Your Phone for more information. Get Started 18 Turn Your Phone Off 1. Press and hold the Power key to open the phone options menu. 2. Touch Power off to turn the phone off. Your phone will power off. Your screen remains blank while your phone is off (unless the battery is charging). Use the Touchscreen Your phone’s touchscreen lets you control actions through a variety of touch gestures. Touch When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply touch them with your finger. Get Started 19 Touch and Hold To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item. Get Started 20 Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen. Drag To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position. Get Started 21 Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list. Rotate For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See Touchscreen Keyboards for more details. Note: The Auto-rotate check box needs to be selected for the screen orientation to automatically change. From home, touch > Settings > Display > Auto-rotate screen. Pinch and Spread “Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.) Get Started 22 Activate Your Phone Follow the instructions below to activate your phone if it has not already been activated. Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account. ● If you purchased your phone at a Sprint Store, it is probably activated and ready to use. ● If you received your phone in the mail and it is for a new Sprint account or a new line of service, it is designed to activate automatically. ● When you turn the phone on for the first time, you should see a Hands Free Activation screen, which may be followed by a PRL Update screen and a Firmware Update screen. Follow the onscreen instructions to continue. If you received your phone in the mail and you are activating a new phone for an existing number on your account (you’re swapping phones), you can activate on your computer online or directly on your phone. Activate on your computer: • Activate on your phone: • Get Started Go to sprint.com/activate and complete the online instructions to activate your phone. Turn on your new phone. (Make sure the old one is turned off.) Your phone will automatically attempt Hands-Free Activation. 23 • Touch Activate to override auto-activation and start the manual activation wizard. • Follow the on-screen prompts to complete the activation process. To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727 from another phone. Tip: Do not press the Power key while the phone is being activated. Pressing the Power key cancels the activation process. Note: If you are having any difficulty with activation, visit sprint.com/support. Complete the Setup Screens The setup screens help you set up certain features and preferences on your phone. Once your phone has been turned on, you will see a Welcome message. You can then complete the setup process. Note: You may be able to complete the setup screens before your phone has been activated on your Sprint account. Note: During or after setup, you may see a Connections Optimizer notice. Read the notice and touch I Agree to allow your phone to connect automatically to the best available data network, including Wi-Fi. To turn Connections Optimizer off at any time, from home, touch > Settings > More… > Mobile networks > Automatic Connections > Connections Optimizer and uncheck the box. See Connections Optimizer for details. 1. From the Welcome screen, select a language (if prompted) and touch Next to get started. [illustration] To skip any section, touch Next or Skip. Note: On the Welcome screen, there may also be an Accessibility button. If you are visually impaired or hard of hearing, touch Accessibility to change the accessibility settings. 2. Follow the onscreen instructions to complete each section. For each topic, you will have the option to skip it and continue to the next screen. Wi-Fi – If prompted, follow the prompts to sign in to an available Wi-Fi network. For secured Wi-Fi networks, you will need to enter a password. See Wi-Fi for more details. [illustration] Got Google? – Touch Yes and complete the steps to sign in to your current Google Account, or touch No and then touch Get an account (to set up a new Google Account) or Not now to skip Google setup. The following options may apply depending on your selection: [illustration] Get Started 24 • Sign in – Enter your Gmail address and password and touch Sign in to sign in to your current Google Account. • Get an account – Follow the instructions to sign up for a new Google Account. There will be screens to enter your first and last names, create an email address (Gmail), create a password, enter recovery information (including a backup email address and recovery question), an option to join Google+, and an option to enable purchases from the Google Play Store app. Touch Next between each screen. • Use Google location – Select your Google location options and then touch Next. This phone belongs to… – If applicable, enter your first and last name and touch Next. This information is used by the phone to personalize certain apps. [illustration] 3. Touch Finish. Your setup is now complete. Follow the onscreen instructions to learn about basic touch menu navigation, view tutorials, or just get started. [illustration] Your phone is now set up for use. If you skipped any part of the setup, you can access additional options through the Apps screen or through Settings. Note: You do not need to sign up for a Google Account to use your phone. However, to download apps from the Google Play Store app, you must link your phone to a Google Account. Get Started 25 Basic Operations The following topics outline basic features and operations of your phone. Basics The following topics offer an overview of your phone’s basic operations. Home Screen and Applications (Apps) List Most of your phone’s operations originate from the home screen or the apps list. For information about using the home screen, see Home Screen Basics. Basic Operations 26 Select Options and Navigate Screens Touch icons, onscreen keys, and other items to open or activate the assigned function. ● Touch to return to the previous screen. Menu Operations You can display options menus using the menu key, any app-specific menu icon, or by touching and holding a screen area, depending on your current app. Basic Operations 27 ■ Touch to view available settings and options. Phone Settings Menu You can customize your phone’s settings and options through the Settings menu. Basic Operations 28 ■ From home, touch > Settings For more information, see Settings. Portrait and Landscape Screen Orientation The default orientation for your phone’s screen is portrait (vertical), but many apps will change to landscape orientation (widescreen) when you rotate the phone sideways. ● Not all screens will adjust for landscape orientation. Note: The Auto-rotate check box needs to be selected for the screen orientation to automatically change. From home, touch Basic Operations > Settings > Display > Auto-rotate screen. 29 Capture Screenshots You can use your phone’s Power key and Volume key (down) to capture screenshots. ■ Press and hold the Power key and Volume key (down) at the same time to capture a screenshot of the current screen. The current screenshot will be captured and stored in the Screenshots album in the phone’s Gallery. From home, touch > Gallery You can capture and manage screenshots more easily by using Clip Now. For more information on Clip Now, see Clip Now. Applications The following topics describe how to access the applications (apps) list and launch apps on your phone. Launch Applications All installed apps can be accessed and launched from the apps list. Basic Operations 30 1. From home, touch The apps list opens. 2. Touch an app icon to launch the corresponding application. The application opens. Apps List The apps list expands to include any apps you download and install on your phone. The following table outlines the primary apps that have been preinstalled on your phone. Basic Operations 31 App Function/Service [icon] 1Weather [description] [icon] Apps Unlimited [description] [icon] BaconReader [description] Calculator Use basic math, percent, and root operations. Includes memory function for a variety of operations. Calendar Check a calendar and manage a scheduled events. Toggle between day, week, and month calendar views. You can also sync online with Google Calendar. Camera Take pictures or videos with the autofocus-capable camera. You can change picture size, white balance, and other settings to take pictures/videos. Continuous shooting is also possible. You can also display setting icons to make setting changes easily. [icon] CBS Sports [description] Chrome Access the Internet for web searches and surfing. Supports syncing with the COMPUTER-version Chrome app to link with bookmarks and other data. Also supports privacy features such as an incognito tab. Clip Now You can view and manage screenshots captured using Clip Now. Clock Use the alarm, world clock, stopwatch, and timer. Check times in different regions around the world with the world clock. You can also add regions and check times for several regions simultaneously. [icon] Direct Connect [description] Downloads Use the browser to check a list of all downloaded files. Files that are sorted by time can be re-sorted by size, and you can select and delete several downloaded files together. Drive Google Drive is Google’s online storage service. You can save and share files with Google Drive. [icon] eBay App Email Basic Operations [description] Registering an email account allows you to send and receive home and office Internet mail from outside. You can register several Internet mail accounts on your phone. 32 App Function/Service [icon] Eureka [description] Gallery [icon] GLMS You can view and edit pictures or videos taken with your phone or downloaded, as well as share them with friends. [description] Gmail Allows you to use Gmail, Google’s email service, anywhere and at any time. Enter keywords to search mail and add labels to sort your mail. Google Use Google Search to look for Internet information and apps for your phone. View web pages around the world as well as different information such as maps, videos, and business locations, and train routes. Google+ Google’s social networking service. You can group and register your friends, family, friends with the same interest, etc. in circles and share information with users in those circles. Hangouts Use pictures, emoji, video hangout, etc. to enjoy free-of-charge conversations one-on-one or in a group. [icon] Home [description] [icon] Lookout [description] Lumen Toolbar Install the Lumen Toolbar in your browser for more enjoyable and convenient browsing, including web page sharing (Facebook, Twitter, etc.), app searches/downloads, etc. You can also customize the Lumen Toolbar. Maps You can display a map of your current location or search for a route to a destination. You can view traffic information and aerial views. Street view, 3D view, as well as a compass mode are available. Messaging Use SMS (Short Message Service) and MMS (Multimedia Message Service). SMS allows short messaging between mobile phones. MMS allows you to send/receive pictures, audio, videos, etc. together with your message. [icon] Messaging Plus Mobile ID [icon] Mobile Sync Basic Operations [description] Mobile ID is a single pack containing apps, ringtones, wallpapers, widgets, etc. You can easily install several ID packs, and switch between ID packs in a few simple touches. [description] 33 App Function/Service [icon] Mobile Zone [description] [icon] NASCAR NASCAR Mobile is the official app of NASCAR. This app provides easy enjoyment of the latest news, videos, LIVE NASCAR events, Live Leaderboard, etc. [icon] NBA [description] NextRadio Enjoy FM radio. Check album covers and music information, purchase new favorites, share music on Facebook or Twitter, etc. OfficeSuite This application allows display of Microsoft Word/Excel /PowerPoint and PDF files created on a computer, etc. You can use this application easily to view/check applicable files. People Add phone numbers and email addresses. In addition to an email address, you can add a birthday, nickname, etc. You can also set a ringtone for each added contact. Personal Assistant Personal Assistant is a talking personal assistant. By speaking to your phone, your assistant finds information, launches applications, etc. Also, it can connect you to web services such as Google, Twitter, Facebook, and more. Phone Place and receive phone calls. Also allows you to call abroad. You can view incoming and outgoing call logs to check calls, or place a call from the logs. Photos You can view and edit pictures or videos taken with your phone, as well as back up them on Google+. Play Books Read your favorite books and authors from anywhere. Select from among millions of books, including new titles, New York Times best sellers, up-andcoming authors, and free books. Play Games Enjoy Google Play games in one place. You can discover new games, manage your game playing and scores, and enjoy multiplay with friends around the world easily. Play Movies & TV Allows you to manage your server-based rental video content and video content you recorded. Play Music Play back music saved on your phone/SD card. View by album or by artist. You can also make your own playlists of preferred songs. Play Newsstand Check a variety of news information (free/paid) at one location. Also enjoy audio and video. ® Basic Operations ® ® 34 App Function/Service [icon] Play Services [description] Play Store [icon] Scout Settings Download a variety of apps (free/paid) from Google Play. Change your phone setting for manual/automatic updating of downloaded apps. [description] You can change and check all phone settings, including sound/vibration, wallpaper/display, basic settings, as well as app settings for calls, email, and browser. [icon] Setup [description] [icon] Sprint Money Express [description] [icon] Sprint Music Plus [description] [icon] Sprint TV & Movies [description] Voice Dialer [description] Voice Search Speak search keywords into your phone instead of typing to search for a variety of information. Displays a range of information including web sites, maps, videos, locations/train routes to businesses, etc. Voicemail You can quickly access messages from the message list without dialing voicemail. Easily select, play back, and erase messages as well as call back, etc. YouTube Enjoy the many different video contents uploaded to YouTube. You can play back videos on your phone in high-quality mode. Phone Number Follow the instructions below to display your phone’s wireless phone number. Basic Operations 35 1. From home, touch > Settings 2. Touch About phone. Basic Operations 36 3. Touch Status. You will see the number. Silent Mode/Airplane Mode The following topics explain how to use your phone’s Silent Mode and Airplane Mode settings. Silent Mode Silent mode sets your phone’s ringtone, operation sounds, notifications, etc., not to sound to avoid disturbing others around you. Note: Camera shutter, video start/stop tones, and certain other sounds may still be active during silent mode. To set silent mode: Basic Operations 37 1. Press and hold the Power key to display the device options menu. 2. Touch Your phone is now in silent mode. To restore sound settings: Basic Operations 38 1. Press and hold the Power key to display the device options menu. 2. Touch Your phone’s sound settings are now restored. Airplane Mode Airplane Mode Cautions ® If you turn on airplane mode while Wi-Fi and Bluetooth are enabled, connectivity with either is then disabled. Any data communication occurring when airplane mode is turned on are discontinued. Basic Operations 39 ® If Wi-Fi or Bluetooth are turned on after turning on airplane mode, you can connect with Wi-Fi or ® Bluetooth even while in airplane mode. Use these functions after confirming that communication is permitted in your location. Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that don’t require a signal or data. To turn on airplane mode: 1. Press and hold the Power key to display the device options menu. 2. Touch Airplane mode. Your phone is now in airplane mode. You will see the airplane mode icon in the status bar. To turn off airplane mode: 1. Press and hold the Power key to display the device options menu. Basic Operations 40 2. Touch Airplane mode. Your phone’s wireless connection features are now restored. Enter Text You can type on your phone using one of the available touchscreen keyboards or Google voice typing. Touchscreen Keyboards Your phone offers you a choice of two touchscreen keyboards for entering text. The keyboard appears automatically onscreen when you touch a text entry field, and they can be used in either portrait or landscape mode. You can also use the Google Voice typing option to enter text using your voice (see Google Voice Typing for details). The methods available include: ● Google keyboard lets you use a traditional QWERTY setup to enter text. Additional options expand your ability to enter text faster and more accurately. See Google Keyboard for details. ● Swype lets you enter letters and words in one continuous motion by swiping your finger across the letters. See Swype for details. Google Keyboard The Google keyboard offers a traditional QWERTY keyboard setup for entering text by touching keys (like on a computer), along with enhancements and options that allow you to enter text faster and more accurately, such as continuous key input, personalized usage dictionaries, and more. For Google Keyboard settings, see Language & Input Settings. Basic Operations 41 Assigning Google Keyboard for Text Entry 1. From home, touch > Settings > Language & input. 2. Touch the Google Keyboard check box. (Enabled when the check mark is entered) Basic Operations 42 Using Google Keyboard ● Touch ● If you make a mistake, touch ● Touch ● Touch ● Touch to enter emoji. ● Touch to delete text. ● Touch to switch to Google Voice typing. Touch and hold to configure input settings. ● If Swype is enabled in addition to Google Keyboard, touch and hold Space bar and then you can choose the input method. to change the case of the text. Touch twice quickly to switch to all capitals. to delete incorrect characters. to switch to a keyboard for entering symbols. to enter a period. Touch and hold to enter a symbol. Swype The Swype™ keyboard lets you enter words by drawing a path from letter to letter in one continuous motion. When you enter the first letter of a next word, a space is automatically added. For Swype settings, see Language & Input Settings. Basic Operations 43 Assigning Swype for Text Entry 1. From home, touch > Settings > Language & input. 2. Touch the Swype check box. (Enabled when the check mark is entered) Basic Operations 44 Using Swype 1. Touch the text entry field to display the onscreen keyboard. 2. Slide your finger slowly across each letter of the word you want to input. 3. Release your finger when the word you want is displayed in the floating preview or in the middle of the suggestion strip. Touch a word to select it. Basic Operations 45 For more information about using Swype and its additional capabilities, including using voice entry and personalizing your Swype dictionary, touch and hold from the Swype keyboard display and then touch How to Swype. You can also visit swype.com for more information. Google Voice Typing Google Voice typing uses Google voice recognition to convert speech to text. For Google voice typing settings, see Language & Input Settings. 1. Touch Basic Operations from a screen where you can enter text. 46 2. Speak into the phone. If the text is incorrect, touch DELETE. Touch English (US) (depends on selected language) to switch to the language that Google Voice typing is to recognize. Select the language you want to use beforehand by touching Add more languages and clearing the check box. Touch to return to the onscreen keyboard. Tips for Editing Text These tips allow you to cut or copy selected text and paste it into a separate selected area. For more information on entering text, see Language & Input Settings. Basic Operations 47 1. In a text entry field, touch and hold or touch the text twice quickly. 2. Drag and Touch Basic Operations to the left or right to select the desired text. to select all text. 48 3. Touch an option at the top of the screen. Cut: Remove the selected text and saves it to the clipboard. Copy: Copy the selected text to the clipboard. Paste: Insert the last copied or cut text into the current field. Google Account You will need a Google Account to access several phone features such as Gmail, Google Maps, Hangouts, and the Google Play applications. Before you are able to access Google applications, you must enter your account information. These applications sync between your phone and your online Google Account. Google Account Cautions Google Account email address and password: Be careful not to forget your Google Account email address and password. Phone operation and display when using your Google Account: Operation and display may be changed due to automatic app updates, etc. Create a Google Account If you do not already have a Google Account, you can create one online or using your phone. Note: You can also create and sign into your Google/Gmail account through your phone’s Setup application. Basic Operations 49 Note: Although you need a Gmail account to use certain features of your phone, such as Google Play, you do not need to use Gmail as the default account for your phone. Create a Google Account Online 1. From a computer, launch a Web browser and navigate to google.com. 2. On the main page, click Sign-in > Create an account now. 3. Follow the onscreen prompts to create your free account. 4. Look for an email from Google in the email box you provided, and respond to the email to confirm and activate your new account. Create a Google Account Using Your Phone 1. From home, touch Basic Operations > Settings > Add account. 50 2. Touch Google and then touch New. 3. Enter your First name and Last name, and then touch Basic Operations 51 4. Enter a desired Username, and then touch 5. When prompted, enter and reenter a password and then touch 6. Touch Set up recovery options, and then enter a phone number and secondary email address. Specify your region and then touch Basic Operations 52 If you touched Not now, proceed to step 7. Note: When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address. Enter a second Gmail address or any other email address from which you currently send and receive email. This address is used to authenticate your account should you ever encounter problems or forget your password. It is strongly encouraged for Android users so you can regain access to Google services and purchases on your phone. 7. Select whether to back up your system settings, etc. to your Google Account, specify whether to receive news and other information from Google Play, and then touch Basic Operations 53 8. Touch I accept, enter the displayed text, and then touch 9. Touch Not now. To use Google+, touch Get started and follow the onscreen instructions. Basic Operations 54 10. Touch NOT NOW. To specify a payment method, touch Add credit or debit card/Redeem, then Continue, and then follow the onscreen instructions. You are signed in to your Google Account, and your phone will be synchronized with it. Sign In to Your Google Account If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account. 1. From home, touch Basic Operations > Settings > Add account. 55 2. Touch Google, and then touch Existing. 3. Enter your Gmail username and password, and then touch Basic Operations 56 4. After touching OK in the confirmation screen, touch Not now. To use Google+, touch Get started and follow the onscreen instructions. 5. Select whether to back up your system settings, etc. to your Google Account, specify whether to receive news and other information from Google Play, and then touch Basic Operations 57 6. Touch NOT NOW. To specify a payment method, touch Add credit or debit card/Redeem, then Continue, and then follow the onscreen instructions. Google Play Store Google Play™ is the place to go to find new Android apps, books, movies, and music for your phone. Choose from a wide variety of free and paid content ranging from productivity apps and games to bestselling books and blockbuster movies and music. When you find what you want, you can easily download and install it on your phone. To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi or mobile data connection and sign in to your Google Account. See Browser and Sign In to Your Google Account for details. Google Play Cautions Installing Applications: Many different kinds of applications can be installed on your phone from Google Play (provided by Google Inc.). The company is not responsible in any way for user-installed applications (quality, reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, etc.). Purchasing Applications: Purchase apps at your own risk. The company is not responsible for any disadvantage resulting for user or third parties. Phone operation and display when using Google Play: Operation and display may be changed due to automatic app updates, etc. Important: Our policies often do not apply to third-party applications. Third-party applications may access your personal information or require us to disclose your customer information to the third-party application provider. To find out how a third-party application will collect, access, use, or disclose your personal Basic Operations 58 information, check the application provider’s policies, which can usually be found on their website. If you aren’t comfortable with the third-party application’s policies, don’t use the application. Find and Install an App When you install apps from Google Play app and use them on your phone, they may require access to your personal information (such as your location, contact data, and more) or access to certain functions or settings of your phone. Download and install only apps that you trust. 1. From home, touch > Play Store 2. When you open the Google Play store app for the first time, the Terms of Service window will appear. Touch Accept to continue. Basic Operations 59 3. Browse through the categories (Apps, Games, Movies & TV, Music, Books, or Newsstand), find an item you’re interested in, and touch the name. Browse through featured apps. Scroll through the list of featured apps when you open Google Play. Browse apps recommended by Sprint. Touch Apps > Sprint, and then scroll through the list. Search for an app. Touch on the Google Play home screen, enter the name or type of app you’re looking for, and then touch on the keyboard. 4. Touch an app to read a description about the app and user reviews. 5. Touch INSTALL (for free applications) or the price (for paid applications). Note: You need a Google Wallet account to purchase items on Google Play. See Google Wallet to set up a Google Wallet account if you do not have one. 6. The subsequent screen notifies you whether the app will require access to your personal information or access to certain functions or settings of your phone. If you agree to the conditions, touch ACCEPT to begin downloading and installing the app. If you selected a paid application, after touching OK, you’re redirected to the Google Wallet screen to pay for the application before it’s downloaded to your phone. The selected app is downloaded and installed on your phone. Warning: Read the notification carefully! Be especially cautious with applications that have access to many functions or a significant amount of your data. Once you touch OK on this screen, you are responsible for the results of using this item on your phone. Basic Operations 60 Purchasing Applications Purchase apps at your own risk. The company is not responsible for any disadvantage resulting for user or third parties. Request a Refund for a Paid App If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your credit card is not charged and the app is uninstalled from your phone. If you change your mind, you can install the app again, but you can’t request a refund a second time. 1. From home, touch 2. Touch > Play Store > My apps. 3. Touch the app to uninstall for a refund. The details screen for the app opens. 4. Touch Refund, and then touch Yes to confirm. Your app is uninstalled and the charge is cancelled. Update an App Depending on your settings, many apps will update automatically, or you can update apps directly from the Play Store app. Update an App Directly 1. From home, touch Basic Operations > Play Store 61 2. Touch > My apps. 3. Touch the app you want to update, and then touch Update > Accept. The app update is downloaded and installed. Basic Operations 62 Set Automatic App Updates 1. From home, touch 2. Touch > Play Store > My apps. 3. Touch the app you want to set for auto-update, and then touch when the check mark is entered) Basic Operations > Auto-update. (Enabled 63 The app is set to update automatically whenever an update becomes available. Note: Automatic updates are unavailable for some apps. Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play. 1. From home, touch Basic Operations > Play Store 64 2. Touch > My apps. 3. On the Installed screen, touch the app you want to uninstall, and then touch UNINSTALL > OK. The app is uninstalled and removed from your phone. Get Help with Google Play The Google Play store app offers an online help option if you have questions or want to know more about the app. Basic Operations 65 1. From home, touch 2. Touch > Play Store > HELP. The Web browser will take you to the Google Play Help Web page, where you will find comprehensive, categorized information about Google Play. Lock and Unlock Your Screen Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it. Basic Operations 66 Turn the Screen Off When Not in Use ■ To quickly turn the screen off, press the Power key. Pressing the Power key again or receiving an incoming call will turn on your phone screen and show the lock screen. To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off. Note: For information on how to adjust the time before the screen turns off, see Display Settings. Turn the Screen On and Unlock It 1. To turn the screen on, press the Power key. The lock screen appears. 2. Swipe your finger across the screen to unlock it. Basic Operations 67 The screen is unlocked. If you have set up a screen lock, you will be prompted to draw the pattern or enter the password or PIN. See Screen Lock. Update Your Phone From time to time, updates may become available for your phone. You can download and apply updates through the Settings > System updates menu. Software Update Cautions During update: The phone cannot be used until the software update is complete. It may take time to update your phone’s software. Signal during update: Update your phone where signal reception is good, and do not change location during the update process. Make sure the battery is adequately charged before beginning an update. A weak signal or low battery during an update may cause the update to fail. An update failure may disable the phone. Other functions during update: Other phone functions cannot be used during a software update. Update Your Phone Software You can update your phone’s software using the System updates option. Before Updating Your Phone Updating your phone may result in a loss of saved data depending on the condition of your phone (malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating your phone firmware. Back Up All Data Prior to Update To back up your Gmail information: 1. From home, touch > Settings > Google. 2. Touch the account, and then touch to checkmark the sync item and enable the feature. Checked items automatically synchronize whenever a change is made. 3. Touch > Sync now to sync your Google Account information. To back up your Exchange Mail information: 1. From home, touch > Settings > Corporate. 2. Touch the account, and then touch to checkmark the sync item and enable the feature. Checked items automatically synchronize whenever a change is made. Basic Operations 68 3. Touch > Sync now to sync your Exchange Mail Account information. To back up stored text messages: 1. From home, touch > Messaging 2. Select the text message from the list to view the message thread. 3. Touch and hold on a portion of the text message from the string. The Message options context menu appears. Note: You can back up stored text messages by forwarding them to your own phone number. Open the messages after you have updated your firmware. 4. Touch Forward. 5. Enter your phone number and touch Send. To back up your Google apps: Your Google app purchases are reloaded remotely and can be re-installed after the update is applied. 1. From home, touch 2. Touch > Play Store > My apps > ALL tab. 3. Scroll through the list of previously downloaded Google apps and choose those you wish to reinstall. 4. Follow the onscreen instructions. As an added precaution, to preserve any data on your SD card, please unmount it from your phone prior to starting the update process. From home, touch > Settings > Storage > Unmount SD card. Update Your Phone’s Software Once you have backed up all your data, use System updates options to update your phone’s internal software. Basic Operations 69 1. From home, touch > Settings 2. Touch System updates to use the following options: Update PRL: Download the latest Preferred Roaming List (PRL), used by your phone to access the network. Update Profile: Update the user profile related to your wireless service account. If you choose to change your user name online, use this option to update the user name on your phone. Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to reconnect with the network. Basic Operations 70 Update Sharp software: Upgrade to the latest software available for your phone. – or – 1. Locate the System Update Available icon ([icon]) in notifications. [illustration] 2. Drag the status bar down. 3. Touch [icon] to open the System Updates screen. [illustration] 4. Touch Download and follow the onscreen instructions. [illustration] The downloading icon ([icon]) appears within the status bar to indicate the phone is downloading the necessary files. 5. Touch Restart and install to complete the process. Confirm Your Current Phone Firmware 1. From home, touch Basic Operations > Settings > About phone. 71 2. Locate the Baseband version read-only field. Basic Operations 72 Your Phone Interface The following topics describe how to use and customize your phone’s home screen, understand the status bar, and use the notifications window. Home Screen Basics The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more. Home Screen Layout Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional screens. Item Description Status Bar The status bar displays icons to notify you of your phone’s status (on the right side) and notifications (on the left side). Notification Area The notification area of the status bar (on the left) displays notifications for incoming messages, missed calls, application updates, and more. Your Phone Interface 73 Item Description Status Area The status area of the status bar (on the right) displays phone and service status information such as signal strength, battery status, Wi-Fi and data connectivity, ringer status, and time. Widget Widgets are self-contained onscreen apps that reside on your phone’s home screen. Application Icons Application icons are shortcuts to favorite applications. You can add and remove these shortcuts as you wish. Primary Shortcuts Primary shortcuts are application shortcuts that appear in the same location on all of your phone’s home screens. These are customizable except for the Applications (Apps) shortcut, which remains static. Applications (Apps) List Key Touch to open the applications (Apps) list. The apps list key is a primary shortcut available from all home screens. Home Key Touch to display the main home screen. Drag or swipe Google/Assistant. Back Key Touch to return to the previous screen. Drag or swipe Google/Assistant. Recent Apps Key Touch to display recently-used applications. Drag or swipe Google/Assistant. Tip: Touch up to open up to open up to open to return to the main home screen from any other screen. Extended Home Screens In addition to the main home screen, your phone has four extended home screens to provide more space for adding icons, widgets, and more. Touch and hold the icon or widget and then drag across the screen to move from the main screen to an extended screen. Status Bar The status bar at the top of the home screen provides phone and service status information on the right side and notification alerts on the left. To view the notifications window or access the quick settings menu, touch the status bar and drag it down. Your Phone Interface 74 Status Bar Layout Main Notification Icons Icon Notification [icon] new emergency notification [icon] arriving call/mail [icon] on hold missed call new voicemail new email new Gmail new text or MMS message new Hangout message new Sprint Zone message Your Phone Interface 75 Icon Notification event USB connection alarm warning update available update downloading update successful keyboard active obtaining location information ® Bluetooth data receive request SD card unmounted reading SD card capturing screenshot capturing screenshot using Clip Now screenshot failed Your Phone Interface 76 Icon Notification more notifications available (drag down to view) Main Status Icons Icon Status ® Bluetooth active ® Bluetooth connection GPS active ® Wi-Fi active downloading vibrate speakerphone active network (full signal) network (roaming) [icon] Out of service area Sprint Spark enhanced 4G LTE data service airplane mode Your Phone Interface 77 Icon Status sync active alarm set battery (charging) battery (full charge) Notifications Window Drag the status bar down to open the notifications window. From there, you can check notifications, download updates, open messaging apps, use the quick settings menu, and more. Open the Notifications Window ■ Drag the status bar down. (Slide your finger down from the top of the screen.) The notifications window opens. To check notifications, touch an item in the list. Close the Notifications Window ■ Drag the notifications window up. (Slide your finger up from the bottom of the screen.) Your Phone Interface 78 – or – ■ Touch to close the notifications window. Notifications Window Layout The notifications window gives you access both to notifications and the quick settings menu. Quick Settings Menu Layout The quick settings menu lets you check the status of the phone and services and change settings by directly accessing the various settings menus. Customize the Home Screen Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the home screen. Your Phone Interface 79 Operations for Rearranging the Home Screen ● Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired location. ● Deleting Widgets and Icons: From home, touch and hold an item and then drag it to Remove. ● Changing Folder Names: From home, touch the folder to open it, and then touch the folder name. Type a new name and then touch Done. ● Displaying the Choose wallpaper from menu: From home, touch and hold an empty space to display the Choose wallpaper from menu. Change the Wallpaper Select and assign your phone’s background wallpaper. 1. From home, touch and hold an empty space. The Choose wallpaper from menu appears. You can also access the wallpaper menu through settings. Touch Display > Wallpaper. > Settings 2. Select your desired wallpaper from Gallery, ID wallpapers, Live Wallpapers, Photos, or Wallpapers. Your Phone Interface 80 3. Touch Set wallpaper. The wallpaper is set. Note: If you select Gallery, you will need to select an album and a picture. Drag the wallpaper or pinch/spread the screen to reduce/enlarge the wallpaper so it is centered in the screen. Note: If you select Live Wallpapers, before you touch Set wallpaper, you can touch Settings to select custom animation settings, etc., for the live wallpaper. Add Shortcuts to the Home Screen You can add shortcuts for quick access to favorite apps from the home screen. Your Phone Interface 81 1. From home, touch The Apps list opens. 2. Touch and hold an app icon. The icon will disengage and you will see thumbnails of your home screens. 3. Drag the icon to an empty location on one of the home screens. The shortcut is added to the home screen. Add Widgets to the Home Screen You can add widgets to your phone’s home screen. Widgets are self-contained apps that display on a home screen. Unlike a shortcut, the Widget works like as an onscreen application. There are all kinds of ® widgets, including links to a specific contact, Internet bookmarks, Facebook status windows, Gmail and email accounts, and many others. Your Phone Interface 82 1. From home, touch The Apps list opens. 2. Touch the WIDGETS tab at the top of the Apps list. 3. Touch and hold a widget icon. The icon will disengage and you will see thumbnails of your home screens. 4. Drag the icon to an empty location on one of the home screens. The widget is added to the home screen. Add Folders to the Home Screen You can group home screen shortcuts into folders for convenient access. 1. Touch and hold a shortcut you want to place in a folder, and then drag it to above another shortcut. Your Phone Interface 83 A new folder is created. Call Settings 2. To create a name, touch the folder, then Unnamed Folder, and enter a name. 3. To add more app shortcuts to the folder, touch and hold a shortcut and drag it on top of the new folder. The new shortcut is added to the folder. Your Phone Interface 84 Phone App The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, set up and manage contacts, and more. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options. Troubleshooting Question: Call does not connect. Answer 1: Was the number dialed using the area code? Try dialing the number starting with “0”. Answer 2: Are you in an area with poor wireless coverage? Try calling again from another area. Emergency Call Cautions Emergency calls are restricted in Airplane mode. Call Using the Phone Dialer The most “traditional” way to place a call is by using the phone’s dialer screen. 1. From home, touch > Phone to display the dialer screen. The phone app opens. Phone App 85 2. Touch the number keys on the dialpad to enter the phone number. As you enter digits, Smart Dial searches for contacts that match. If you see the number you want to dial, touch it to place the call immediately without entering the rest of the number. Touch Add to contacts to add the entered number into your contacts list. 3. Touch Phone App to call the number. 86 The phone dials the number. The call begins when the other party answers. 4. To end the call, touch [illustration] The call ends. Call Emergency Numbers You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted. To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock: 1. From the lock screen, touch Emergency call. 2. Touch As long as you are in an area covered by wireless service, the emergency call is placed. To call the 9-1-1 emergency number normally or when your account is restricted: 1. Unlock the screen. For more information, see Lock and Unlock Your Screen. 2. From home, touch 3. Touch > Phone As long as you are in an area covered by wireless service, the emergency call is placed. Enhanced 9-1-1 (E9-1-1) Information This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E9-1-1 emergency location services where available. When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location. Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be equipped to receive GPS location information from your phone. Answer Phone Calls The following information lets you know how to answer incoming calls, mute the ringer on incoming calls, reject incoming calls, and more. When you receive a phone call from a contact, the Incoming call screen appears and displays the caller ID icon, name, and phone number of the calling party. When you receive a phone call from someone who Phone App 87 is not stored in People, only the default caller ID icon and phone number appear on the Incoming call screen. Note: If your phone is turned off, all calls automatically go to voicemail. Answer an Incoming Call 1. When a call arrives, drag [Call_icon] to [Answer_call_icon] to answer it. [illustration] The call begins. 2. To end the call, touch [illustration] The call ends. Mute the Ringing Sound To mute the ringer without rejecting the call, you can do any of the following: ● Press the Volume key down. ● Place the phone face down on a level surface. Reject an Incoming Call ■ When a call arrives, drag [Call_icon] to [reject_call_icon] to reject it. [illustration] The ringtone or vibration will stop and call will be sent directly to voicemail. Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller. 1. When a call arrives, drag [Call_icon] to [Message_icon]. [illustration] The ringtone or vibration will stop and you will see a list of preset text messages. 2. Touch Send next to one of the messages to send it to the caller. [illustration] The selected message will be delivered to the caller. Phone App 88 You can edit the reject messages through the Call settings menu. From the phone app, touch > Call settings > Set reject messages and edit or create the reject messages. In-Call Screen Layout and Operations While you’re on a call, you will see a number of onscreen options. Misoperation Prevention Screen Your phone switches to the Misoperation Prevention screen during a call. To operate the screen during a call, cancel the Misoperation Prevention screen. 1. Drag [icon] down in the Misoperation Prevention screen. [illustration] The in-call screen appears. In-Call Screen Layout Touch options to activate them during a call. ● Add call: Touch and hold to initiate a conference call (3-way call). ● Merge: Join two currently active calls (conference). ● Keypad/Hide: Toggle the appearance of the onscreen keypad. Phone App 89 ● End call: End the current call. ● Speaker: Route the phone’s audio through the speaker (On) or through the earpiece (Off). Activate Speaker to route the phone’s audio through the speaker. (You can adjust the speaker volume using the Volume key.) Deactivate Speaker to use the phone’s earpiece. Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone use. ● Mute: Mute the microphone during an active call. Touch again to unmute the microphone. Note: If Mute is activated, the speaker mode is deactivated. ● ® Bluetooth: Route the phone’s audio through a connected Bluetooth headset (On) or through the speaker (Off). ® When the call is routed to a Bluetooth headset, the current call area shows the Bluetooth call icon ([icon]). Note: The Headset button is activated to show the current call is routed to the connected Bluetooth headset. ● ® ® To route the current call back to the phone, touch Headset to temporarily use the phone. ® Touch it again to route the call back to the connected Bluetooth headset. When Bluetooth or the Bluetooth headset is turned off, the call is routed through either the earpiece or speaker and shows ([icon]). ® ® Dialpad: Use the onscreen dialpad to enter additional numbers, for example, an extension or access code. For example: When you call your bank’s 800 number, use your dialpad to enter your account number and PIN. Additional In-Call Options ■ Adjusting Call Volume: Press the volume key up or down during the call. ■ Touch during a call to display a list of additional in-call features. Touch an option to select it. Contacts: Display your contacts list. Memo: Create a new memo while remaining on the call. Troubleshooting Question: Difficulty during call. Answer 1: It may not be possible to make a call properly in a noisy location. Phone App 90 Answer 2: When calling using Speaker, check the call volume. Raising the call volume may make calling difficult. Question: Sound pops momentarily during a call. Answer: Are you changing location while calling? Sound pops when signal is weak and the phone switches to a different area. Place Calls from Contacts/Call History Make calls quickly using Contacts and Call History. Place a Call from Contacts You can place phone calls directly from entries in your Contacts list. 1. From home, touch Phone App > People to display the contacts app. 91 2. Touch a contact and then touch the number you want to call. The phone dials the number. The call begins when the other party answers. 3. To end the call, touch [illustration] The call ends. For additional information on Contacts, see Contacts. Call from Call Logs The Call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers. Phone App 92 1. From home, touch 2. Touch > Phone to display the phone app. to display the Call logs list. The call logs list appears. Phone App 93 3. Touch Call of the entry you want to call. The phone dials the number. The call begins when the other party answers. Touch an entry to display the call details. 4. To end the call, touch [illustration] The call ends. Optional Services The following topics outline additional voice-related services available with your phone, including call services, voicemail, and more. Voicemail Setup You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. Phone App 94 1. From home, touch > Phone 2. Touch and hold to dial your voicemail number. Your phone dials the voicemail access number. 3. Follow the system prompts to: Create your password. Record your name announcement. Record your greeting. Phone App 95 Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages. Visual Voicemail Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the message you are looking for without having to listen to every voicemail message first. This feature periodically goes out to your voicemail, and gathers the caller information from all of the current voicemails. It then populates a list with the caller name and number, along with the length of time and priority level of the voicemail message. Set Up Visual Voicemail Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You should set up your voicemail and personal greeting as soon as your phone is activated. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. Note: To set up your traditional voicemail box, see Voicemail Setup. 1. From home, touch > Voicemail You’ll see a Personalize your voicemail prompt. 2. Touch Personalize now and follow the system prompts to: Create a password (part of standard voicemail). Record your name announcement. Record your greeting. Phone App 96 Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages. 3. Touch the Welcome to Voicemail message on the screen to play a brief explanation of the voicemail services. [illustration] Review Visual Voicemail Visual Voicemail lets you easily access and select which messages you want to review. 1. From home, touch > Voicemail You will see the voicemail inbox. 2. Touch a message to review it. Tip: There are several icons at the bottom of the review screen for maintenance, storage, messaging, and other options. For an explanation of all your options, touch Visual Voicemail Menu. > Help > Visual Voicemail Menu > Listen to Multiple Voicemail Messages When you are done listening to a voicemail message you can easily access other voicemail messages without returning to the main voicemail screen. 1. Listen to the current voicemail message. Phone App 97 2. Swipe your finger left or right to display the next or previous message. [illustration] You can navigate through voicemail messages as frequently as you’d like. You can even move to the next or previous message before you’re finished listening to the current one. Visual Voicemail Options Your visual voicemail options appear as icons at the bottom of the voicemail review screen. 1. From home, touch > Voicemail 2. Touch a message to review it. The following options are available while reviewing a voicemail message: [Call icon] Call to call the number the message came from. Share to send the message via Bluetooth , Gmail, etc. ® Delete to delete selected messages from your current list of available voicemail messages. [Reply icon] Reply to reply to the message via text or voice message. Note: Not all options are available for all messages. Configure Visual Voicemail Settings The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and more. Phone App 98 1. From home, touch 2. Touch > Voicemail > Settings. [illustration] You will see the voicemail settings menu. 3. Select an option to change its settings. Manage subscription Auto forward to email Personalize voicemail Notifications Delete messages Display name Speakerphone Transcriptions displayed Themes View quick tips tutorial Help Send feedback Phone App 99 Updates About Voicemail Change Your Main Greeting via the Voicemail Menu Your main greeting can be changed directly via the Visual Voicemail system. This direct access saves you from having to navigate within the voicemail menu. 1. From home, touch 2. Touch > Voicemail > Settings > Personalize voicemail. 3. Touch OK to connect to the voicemail system. Follow the prompts to change your current greeting. Edit the Display Name via the Voicemail Menu From your Visual Voicemail menu, you can quickly change the name or number attached to your voice messages. Phone App 100 1. From home, touch 2. Touch > Voicemail > Settings > Display name. 3. Touch the existing identification field and enter a new identifying name or number (used to identify you to recipients of your voice messages). 4. Touch OK to save your information. Caller ID Blocking Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, follow these steps. 1. From home, touch > Phone 2. Touch 3. Enter a phone number. 4. Touch Your caller information will not appear on the recipient’s phone. To permanently block your number, call Sprint Customer Service. Call Waiting When you’re on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s screen informs you that another call is coming in and displays the caller’s phone number (if it is available). Phone App 101 To respond to an incoming call while you’re on a call: ■ Slide to the right. (This puts the first caller on hold and answers the second call.) To switch back to the first caller: ■ Touch Swap. Note: For those calls where you don’t want to be interrupted, you can temporarily disable Call Waiting by pressing end the call. before placing your call. Call Waiting is automatically reactivated once you Conference Calling With conference calling, also known as 3-way calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. 1. On the Phone screen, enter a number and touch (or place a call from Log or Contacts). 2. Once you have established the connection, touch Add call, and dial the second number (or place the call from Logs or Contacts). [illustration] This puts the first caller on hold and dials the second number. Phone App 102 3. When you’re connected to the second party, touch Merge. Your conference call is now in session. 4. To end the three-way call, touch Note: If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected. Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding. Note: You are charged a higher rate for calls you have forwarded. To activate Call Forwarding: 1. From home, touch 2. Touch > Phone 3. Enter the area code and phone number to which you want your calls forwarded. 4. Touch Phone App 103 You will hear a tone to confirm the activation of Call Forwarding. All calls to your wireless number will be forwarded to the designated phone number. To deactivate Call Forwarding: 1. From home, touch > Phone 2. Touch 3. Touch You will hear a tone to confirm the deactivation. Call Settings Your phone’s Call Settings menu lets you configure your voicemail options and a number of other settings for the phone application. For details on the call settings menu, see Call Settings. Use the Call Settings Menu 1. From home, touch > Phone The phone app opens. Phone App 104 2. Touch > Settings. The call settings menu appears. 3. Configure your options. Touch a menu item to display its options. Select your options and follow the prompts to set them. Your call settings options are set. Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your computer, compatible email programs (including Exchange Server), and your Facebook friends. Contacts Cautions Information saved in Contacts may be lost or changed if the battery is removed for a long period or left uncharged. Accident or malfunction may also cause loss or change to information. It is recommended that you keep a separate copy of contacts and other important information. The company is not responsible for any damages from lost or changed contacts. Add a Contact You can add contacts from your phone’s People application. Enter details such as name, phone numbers, email addresses, mailing addresses, and more. Phone App 105 1. From home, touch > People You will see the Contacts list. 2. Touch Add Contact to add a contact. The Add Contact screen appears. Phone App When a screen for selecting where to add the contact appears, follow the onscreen instructions to continue. 106 3. Use the keyboard to enter as much information as you want. : Touch the picture icon to assign a picture to the contact. Name Phone Email Address Date Group name Add another field: Touch Add another field to include additional information such as IM address, Notes, Nickname, Website, etc. Note: Date and Group name are displayed for a Google contact type. Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, Work, etc.), touch the type to the right of the field and select the appropriate type. Note: To add more phone numbers, email addresses, etc., touch Add new displayed under the entered number, etc. Phone App 107 4. When you have finished adding information, touch DONE. The contact is added. Save a Phone Number You can save a phone number to Contacts directly from the phone dialpad. 1. From home, touch Phone App > Phone 108 2. Enter a phone number and touch Add to contacts. 3. To add the number to an existing contact, touch the contact you want to add to. To add a new contact, touch CREATE NEW CONTACT. For an existing contact, touch the contact name, select a number type for the new number, and then touch OK. For a new contact, enter the name and any additional information, and then touch DONE. Check Contacts View a contact’s details by displaying a contact entry. Phone App 109 1. From home, touch > People You will see the Contacts list. 2. Touch a contact to view its details. The contact’s detailed listing appears. Phone App 110 Contacts Screen Layout The following illustration shows your Contacts app layout and describes the various features. Item Description Favorites tab Show favorite contacts. All contacts tab Show all contacts. Groups tab Show contact groups. Contact Touch to show contact’s details. Image Touch to show simplified information. Touch an icon to place a call, send a message, etc. Search Search contacts. Add Contact Add a new contact. Menu Show the following options: Contacts to display, Import/export, Accounts, and Settings. Phone App 111 Edit a Contact Once you’ve added a contact, you can add or edit any of the information in the entry, assign a caller ID picture, customize with a unique ringtone, and more. 1. From home, touch > People You will see the Contacts list. 2. Touch a contact to view its details. The contact’s detailed listing appears. Phone App 112 3. Touch > Edit. 4. Touch any field you want to change or add. See Add a Contact. 5. Add or edit the information, and then touch DONE. Your changes are saved to the contact entry. Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, Work, etc.), touch the type to the right of the field and select the appropriate type. Note: To add more phone numbers, email addresses, etc., touch Add new displayed under the entered number, etc. Delete a Contact You can delete a contact from the contacts details page. Phone App 113 1. From home, touch > People You will see the Contacts list. 2. Touch a contact to view its details. The contact’s detailed listing appears. Phone App 114 3. Touch > Delete. 4. Touch OK. The contact is deleted. Share a Contact ® You can quickly share contacts using Bluetooth , email, Gmail, or text messaging. Phone App 115 1. From home, touch > People You will see the Contacts list. 2. Touch a contact to display it, and then touch > Share. You will see the Share contact via menu. Phone App 116 3. In the Share contact via menu, select a method: ® Bluetooth to send the information via Bluetooth . See Bluetooth® for information on pairing ® and sending via Bluetooth . Drive to upload the information to your server. Enter a document title, select an account, then a folder, and then touch OK. Email to send the information as an email attachment. If prompted, select an email account. Address the message, add a subject and a message, and then touch Send Compose and Send Email for details on sending email. . See Gmail to send the information as a Gmail attachment. Address the message, add a subject and a message, and then touch Send details. . See Create and Send a Gmail Message for 4. Complete the required steps as prompted for the selected method. The selected contact will be shared. Import Contacts Your phone offers a couple of options for importing contacts from external devices or installed memory cards. Import Contacts from SD Card Import (load) contacts that have been backed up on an SD card. Phone App 117 Before Importing Contacts from SD Card You will need to have installed an SD card with previously backed up contacts information into your phone before you can import contacts. See Phone Memory/SD Card SD card information. Import Contacts from SD Card 1. From home, touch > People You will see the Contacts list. 2. Touch Phone App > Import/export. 118 You will see the Import/export contacts menu. 3. Touch Import from storage. 4. Follow the onscreen instructions to complete the import. The contacts are imported and stored in your phone. If several accounts with contacts to import are displayed, select the desired account. Back Up Contacts If you are saving contacts to an account that does not automatically back them up via the Cloud, you can manually back them up for re-import if needed. Phone App 119 Back Up Contacts to SD Card You can back up your contacts to an installed SD card. Before Backing Up Contacts to SD Card Insert an SD card before backing up your contacts. See Phone Memory/SD Card for SD card information. Back Up Contacts to SD Card 1. From home, touch > People You will see the Contacts list. Phone App 120 2. Touch > Import/export. You will see the Import/export contacts menu. 3. Touch Export to storage. Phone App 121 4. Touch OK to confirm the export. The contacts are exported and saved to the installed SD card. Phone App 122 Messaging and Internet With wireless service and your phone’s messaging and data capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, text and multimedia messaging, social networking accounts, and Hangouts. Text and Multimedia Messaging With Text Messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone. Multimedia messages, or MMS, can contain text and pictures, recorded voice, audio or video files, picture slideshows, or contact cards (vCard). See your service plan for applicable charges for messaging. Send a Text Message Quickly compose and send text messages on your phone. 1. From home, touch Messaging and Internet > Messaging 123 2. On the Messaging screen, touch New message The New message screen opens. 3. Fill in one or more recipients. You can: Enter phone numbers directly in the Enter recipient field. If you’re sending the message to several phone numbers, separate the phone numbers with a comma. As you enter information, any matching phone numbers from your contacts list are displayed. Touch a match to enter that number or address directly. Touch the Messaging and Internet icon, and then select the contacts to whom you want to send the message. 124 4. Touch the Type message field, and then start composing your message. Note: A counter appears above the ( ) to tell you how many characters are left. Once you go over the 160-character limit, a new message is created but automatically joined into one when received. 5. When done, touch to send the text message. The text message is sent. Send a Multimedia Message (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) with pictures, voice recordings, audio or video files, or contact cards (vCard). Messaging and Internet 125 1. From home, touch > Messaging 2. On the Messaging screen, touch New message The New message screen opens. 3. Fill in one or more recipients. You can: Enter phone numbers directly in the Enter recipient field. If you’re sending the message to several phone numbers, separate the phone numbers with a comma. As you enter information, any matching phone numbers from your contacts list are displayed. Touch a match to enter that number or address directly. Messaging and Internet 126 Touch the icon, and then select the contacts to whom you want to send the message. Note: You can add a subject line by touching > Add subject. 4. Touch the Type message field, and then start composing your message. Messaging and Internet 127 5. Touch Attach 6. In the Attach window, select from the following file attachments: Pictures. Attach a stored picture. Capture picture. Take a picture and attach it. Videos. Attach a stored video. Capture video. Capture a video and attach it. Audio. Select System audio to attach a ringtone, or External audio to attach an audio file or a recorded voice. Messaging and Internet 128 Record audio. Make a voice recording and attach it. Contact. Select a contact from your phone. Slideshow. Create a slideshow and attach it. See Create a Slideshow for details. 7. To make changes to your attachment, touch Replace. You can also touch Remove to start over. 8. Touch to send the MMS message. The MMS message is sent. Messaging and Internet 129 Create a Slideshow In a multimedia message, you can add slides, each containing a picture, video, or audio. 1. In the multimedia message you’re composing, touch Attach > Slideshow. 2. To compose your slideshow, do any of the following: Add a new slide. Touch Add slide. Select a slide. Touch a slide name such as Slide 1. Add a picture. Touch Add picture or touch > Add picture and select a picture. You can also > Capture picture to take a picture and add it. Add music or a voice recording. Touch select a file or record audio. Add a video. Touch > Add music > Audio or Record audio and > Add video and select a video. (You cannot add both a picture and a video, or music and a video on the same slide.) You can also touch to capture a video and add it. Add a caption to a picture or video. Touch the text entry field. Preview your slideshow. Touch Preview. Replace an added picture. Touch Replace picture. Remove a slideshow. Touch Remove slide. Messaging and Internet > Capture video 130 Add a slide. Touch Choose the duration of the slideshow. Touch Choose the layout of the slideshow. Touch When finished, touch Return to attach the slideshow to your message. > Add slide. > Duration (XX sec). > Layout (top/bottom). 3. When you have finished composing the multimedia message, touch Send. The MMS message with your slideshow is sent. Save and Resume a Draft Message While composing a text or multimedia message, touch draft. to automatically save your message as a To resume composing the message: Messaging and Internet 131 1. From home, touch > Messaging 2. On the Messaging screen, touch the message to resume editing it. A draft will show “Draft” in red on the messaging screen. Messaging and Internet 132 3. When you finish editing the message, touch New Messages Notification Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message briefly in the status bar when you receive a new text or multimedia message. To change the notification for new text and multimedia messages, see Text and MMS Options for details. A new message icon ( ) also appears in the notifications area of the status bar to notify you of a new text or multimedia message. The Messages application icon (if shown on the Home screen) also displays the number of new messages ■ To open the message, touch and hold the status bar, and then slide the status bar down to open the Notifications panel. Touch the new message to open and read it. For information on reading and replying to messages see Manage Message Conversations in this chapter. Manage Message Conversations Text and multimedia messages that are sent to and received from a contact (or a number) are grouped into conversations or message threads in the Messaging screen. Text or MMS conversations let you see exchanged messages (similar to a chat program) with a contact on the screen. Read a Text Message ■ Do one of the following: On the Messaging screen, touch the text message or conversation to open and read it. If you have a new message notification, drag the status bar down to open the notifications window. Touch the new message to open and read it. Messaging and Internet 133 To return to the Messaging screen from a conversation, touch Note: To view the details of a particular message, in the conversation, touch and hold the message to open the options menu, and then touch View details. Note: If a message contains a link to a Web page, touch the message and then touch the link to open it in the Web browser. Note: If a message contains a phone number, touch the message and then touch the phone number to dial the number or add it to your contacts. View a Multimedia Message (MMS) 1. From home, touch Messaging and Internet > Messaging 134 2. On the Messaging screen, touch a multimedia message or conversation to open it. 3. Touch the attachment to open it. [illustration] If the attachment is a vCard contact, it is imported to your phone’s contacts list. For more information, see Contacts. 4. To save the attachment to device memory or a memory card, touch and hold the sender’s name or number, and then touch Save [attachment type] on the options menu. [illustration] Note: When Auto-retrieve in MMS settings is disabled, only the message header is downloaded. To download the entire message, touch the Download at the right side of the message. For details, see Text and MMS Options. Note: If you are concerned about the size of your data downloads, check the multimedia message size before you download it. Messaging and Internet 135 Reply to a Message 1. From home, touch > Messaging 2. On the Messaging screen, touch a conversation to open it. 3. Touch the Type message field at the bottom of the screen, enter your reply message, and then touch [illustration] The MMS message is sent. Messaging and Internet 136 Note: To reply to a text message with a multimedia message, open the text message, touch touch Add subject, or Attach message. and then . The text message is automatically converted into a multimedia Protect (Lock) a Message You can lock a message so that it will not be deleted even if you delete the other messages in the conversation. 1. From home, touch > Messaging 2. On the Messaging screen, touch a conversation. Messaging and Internet 137 3. Touch and hold the message that you want to lock. [illustration] 4. Touch Lock on the Message options menu. A lock icon is displayed at the right hand side of the message. [illustration] The message is locked. Delete a Conversation 1. From home, touch Messaging and Internet > Messaging 138 2. On the Messaging screen, touch the conversation that you want to delete. 3. Touch > Delete thread. [illustration] 4. When prompted to confirm, touch Delete. Any locked messages in the thread will not be deleted unless you select the Delete locked messages check box. [illustration] The conversation is deleted. Messaging and Internet 139 Delete Multiple Conversations 1. From home, touch > Messaging 2. On the Messaging screen, touch and hold the thread you want to delete and then touch another thread you want to delete. 3. Touch Delete and then touch Delete to confirm. Any locked messages will not be deleted unless you select the Delete locked messages check box. Messaging and Internet 140 The multiple conversations are deleted. Delete a Single Message 1. While viewing a conversation, touch and hold the message that you want to delete. [illustration] If the message is locked, touch Unlock on the options menu and hold the message to display the options menu again. 2. Touch Delete on the options menu. [illustration] 3. When prompted to confirm, touch Delete. [illustration] The message is deleted. View Contact Information from a Message When you have received a message from someone in your stored contacts, you can touch the contact’s picture or icon in the conversation to open a menu of options. Depending on the stored contact information, you can view the contact details, place a phone call or send an email message to the contact, and more. Text and MMS Options The messages settings menu lets you control options for your text and MMS messages including message limits, size settings, and notifications. Messaging and Internet 141 1. From home, touch > Messaging 2. On the Messaging screen, touch ● > Settings. You can set the following: SMS Enabled: Set up an application used for sending and receiving SMS. STORAGE ● Delete old messages: Automatically delete older messages, except for locked messages, when the set limits are reached. ● Text message limit: Choose the maximum number of text messages to store in each conversation thread. (This does not include locked messages.) Messaging and Internet 142 ● Multimedia message limit: Choose the maximum number of MMS messages to store in each conversation thread. (This does not include locked messages.) TEXT (SMS) MESSAGES ● Delivery reports: Receive a report on the delivery status of your message. MULTIMEDIA (MMS) MESSAGES ● Mms Send Priority: Set the priority of MMS sent. ● Group messaging: Control how messages to multiple recipients are handled. When enabled, a single message is sent to multiple recipients. When disabled, a separate message is sent to each recipient. ● Auto-retrieve: Select this option to automatically retrieve all your multimedia messages completely. When selected, the multimedia message header plus the message body and attachments will automatically download to your phone. If you clear this check box, only the multimedia message header will be retrieved and shown in your Messaging screen. ● Roaming auto-retrieve: Automatically retrieve all your messages completely when roaming. This may incur significant phone charges. EMERGENCY MESSAGE SETTINGS ● Emergency alerts: Set emergency alert notifications. NOTIFICATIONS ● Notifications: Set whether to receive notification for received SMS/MMS. ● Sound: Set a ringtone for received SMS/MMS. ● Vibrate: Set whether the phone vibrates for received SMS/MMS. Create and Send Gmail Use Google’s Gmail service and your Google Account to send, receive, and manage your Gmail messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See Google Account for details. Gmail Cautions Gmail is handled as email from a computer. Restricting email from computers on your phone prevents your phone from receiving Gmail. Create and Send a Gmail Message Use your phone to create and send Gmail messages. Messaging and Internet 143 1. From home, touch > Gmail The Gmail inbox opens. 2. In the inbox, touch Compose The Gmail composition window opens. Messaging and Internet 144 3. Enter the message recipient(s), subject, and message, and then touch Send The Gmail message is sent. Gmail Composition Options ● Adding Cc/Bcc: In the mail composition window, touch recipients. ● Attaching Pictures or Videos: In the mail composition window, touch and then touch the picture or video you want to attach. > Attach file. Locate ● Save as a Draft (Send Later): While composing your message, touch message is saved as a draft for later. > Save draft. The ● Delete Mail Being Composed: In the mail composition window, touch > Discard > Discard. Note: To view your draft email messages, in the inbox, touch Note: To view your sent messages, in the inbox, touch > Add Cc/Bcc, and then add > Drafts. > Sent. Check Received Gmail Messages Your phone allows you to access, read, and reply to all your Gmail messages. Open New Gmail Messages When new Gmail arrives, you will see Messaging and Internet in the status bar. 145 1. Drag the status bar down to display the notifications window. 2. Touch the new message from the notifications window. The new Gmail message opens. If you have two or more new Gmail messages, touching the notification opens the Gmail inbox. Open Gmail Messages You can also read and reply to all your Gmail messages from the Gmail inbox. Messaging and Internet 146 1. From home, touch > Gmail The Gmail inbox opens. 2. Touch the message thread you want to view. The message thread opens, with the newest message displayed. Options when Reviewing Gmail Messages ● Replying to Gmail Messages: With the Gmail message open, touch message, and touch Send Messaging and Internet , compose your reply 147 ● To reply to all, touch > Reply all. Forwarding Gmail Messages: With the Gmail message open, touch recipient and an additional message, and touch Send > Forward, enter a Manage Gmail Messages Your phone give you control over how you manage your Gmail messages, with labels, thread management, search capabilities, adding multiple Google Accounts, and more. Use Gmail Labels Gmail saves all mail in one box, but you can add labels that allow you to sort your Gmail conversation threads. For example, when a new thread starts with a received mail, the label “Inbox” is automatically added to the thread. By then adding the label “travel,” all threads with “travel” are shown in a list. 1. From home, touch > Gmail The inbox opens. Messaging and Internet 148 2. Touch and hold a conversation thread to add a checkmark to it, and then touch > Move to. 3. Touch a label for the thread. The thread is added to the selected label. Archive Gmail Threads Remove sent and received Gmail threads so they do not appear in the inbox. When replies arrive for archived threads, they appear in the inbox again. Messaging and Internet 149 1. From home, touch > Gmail The inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then touch Archive The thread is now archived. Mute Gmail Threads If registered on a mailing list, there will be threads with always-continuing conversations. For long threads that are not important, mute the threads and they will no longer appear in the inbox. When mail arrives that includes user’s address as a recipient or in Cc, mail will again appear in the inbox. Messaging and Internet 150 1. From home, touch > Gmail The inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then touch > Mute. The thread is now hidden. Delete Gmail Threads If you no longer wish to keep a Gmail conversation thread, you can simply delete it from the inbox. Messaging and Internet 151 1. From home, touch > Gmail The inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then touch Delete The thread is deleted. Search Gmail Messages If you need to find a specific message or message thread, you can search Gmail from the inbox. Messaging and Internet 152 1. From home, touch > Gmail The inbox opens. 2. Touch Search Messaging and Internet 153 3. Enter your search text and touch The search results appear. Touch a message or thread from the list to display it. Report Spam or Phishing Gmail You can report spam or phishing Gmail messages from your phone’s Gmail inbox. 1. From home, touch > Gmail The inbox opens. Messaging and Internet 154 2. Touch and hold a conversation thread to add a checkmark to it, and then touch spam or Report phishing. > Report The selected message is reported as spam or phishing Gmail. Add Another Google (Gmail) Account If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings > ACCOUNTS menu. 1. From home, touch Messaging and Internet > Settings > Add account. 155 2. Touch Google, and then touch Existing. 3. Enter your Gmail username and password, and then touch > OK. 4. Touch Not now. 5. After your phone connects with the Google servers, select the items you would like to sync with your phone and then touch Messaging and Internet 156 6. Touch NOT NOW. 7. Touch You are signed in to your Google Account, and you can access both of your Gmail accounts from the Gmail app. Switching between Gmail Accounts If you have more than one Gmail account set up, you can switch between them in the Gmail app. 1. From home, touch Messaging and Internet > Gmail 157 The inbox opens. 2. Touch 3. Touch the account you want to view from the list at the top of the menu. The selected account inbox is displayed. Email Use the Mail application to send and receive email from your webmail or other accounts, using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs. Set Up an Email Account Your phone supports several types of email accounts and allows you to have multiple email accounts set up at one time. Before setting up an email account, make sure you have the username (user ID), password, server name, etc., so you can get set up successfully. Messaging and Internet 158 1. From home, touch > Email A popup window for adding an account appears if no email account has been previously set up. 2. Follow the onscreen instructions to set up your email account. The email account is set up and you will begin receiving email. Add an Email Account You can add several types of personal email accounts, such as POP3 and IMAP accounts, on your phone. Add an Email Account from the Email App You can add email accounts directly from the email app, even if you have another email account set up. Messaging and Internet 159 1. From home, touch > Email The email inbox opens. 2. Touch > Settings. Messaging and Internet 160 3. Touch ADD ACCOUNT. 4. Follow the onscreen instructions to complete the account setup. The email account is added and you will begin receiving email for the account. Add an Email Account from the Settings Menu You can also set up email accounts from the Settings > ACCOUNTS menu. 1. From home, touch Messaging and Internet > Settings > Add account > Corporate or IMAP. 161 2. Enter the Email address and Password for the email account and then touch Next. Touching Next prompts your phone to attempt a “regular” email setup and test the incoming and outgoing servers. If you have custom settings you need to configure, touch Manual setup and enter your settings. These may include mail type, user name, password, server, security type, etc. 3. Select your sync settings and then touch Next. Messaging and Internet 162 4. Enter an account name and a display name and touch Next to complete setup. The email account is set up and you will begin receiving email for the account. Important: If the account type you want to set up is not in the phone database, you will be asked to enter more details. You should get all pertinent information for the email account, such as incoming and outgoing server settings, before you proceed. Add an Exchange ActiveSync Account If you synchronize your phone with your Exchange ActiveSync account, you can read, manage, and send email in the same easy way as with a POP3/IMAP account. However, you can also access some powerful Exchange features. Important: Before setting up a Microsoft Exchange ActiveSync Account, contact your company’s Exchange Server administrator for required account settings information. Messaging and Internet 163 1. From home, touch > Settings > Add account > Corporate or IMAP. 2. Enter the Email address and Password for the email account and then touch Manual setup. 3. Touch Exchange. Messaging and Internet 164 4. Configure the settings such as a server address and port number, and touch Next. Username: Enter your network username. Password: Enter your network access password (case-sensitive). Server: Enter your system’s Exchange server remote email address. Obtain this information from your company network administrator. Port: Enter your port number. Security type: Select a security type. Client certificate: Touch Select to enter the password for credential storage. 5. Select your sync settings and then touch Next. 6. Enter an account name and touch Next to complete setup. 7. On the Choose a mail provider screen, touch Microsoft Exchange ActiveSync. Compose and Send Email Compose and send email using any account you have set up on your phone. Increase your productivity by attaching files such as pictures, videos, or documents to your email messages. Messaging and Internet 165 1. From home, touch > Email The email inbox opens. If you want to switch to a different email account, touch the account name at the top of the screen and select another account. 2. Touch Compose The email composition window opens. Messaging and Internet 166 3. Enter the message recipient(s), subject, and message. 4. Touch Send The email message is sent. Open New Email Messages When new email arrives, you will see Messaging and Internet in the status bar. 167 1. Drag the status bar down to display the notifications window. 2. Touch the new message from the notifications window. The new email message opens. If you have two or more new email messages, touching the notification opens the email inbox. Touch a message to open it. Open Email Messages You can also open and read email messages directly from the email inbox. Reading and replying to email on your phone is as simple as on your computer. Messaging and Internet 168 1. From home, touch > Email The email inbox opens. 2. Touch the message you want to view. The email message opens. Tip: Touch the account name at the top of the screen to switch to a different email account. 3. Touch or > Reply all to reply to the message. Options when Reviewing Email Messages ● Resetting Mail as Unread: Touch the icon on the left side of the read message you want to unread, and then touch Mark unread ● Deleting Email: Touch the icon on the left side of the message you want to delete, and then touch Delete ● Syncing Accounts Manually: Sync sent and received email messages manually at any time regardless of the automatic sync settings. Switch to the account you want to sync and then touch > Refresh. ● Replying to Email Messages: With an email message open, touch compose your reply message, and touch Send Messaging and Internet or > Reply all, 169 ● Forwarding Email Messages: With the email message open, touch recipient and an additional message, and touch Send > Forward, enter a Delete an Email Account You can delete an email account from your phone if you no longer wish to receive messages for the account on your phone. 1. From home, touch > Settings > Corporate or IMAP. 2. Touch an account you want to delete. Messaging and Internet 170 3. Touch > Remove account. 4. Touch Remove account again to confirm the deletion. The account is deleted from your phone. Manage Your Email Inbox Your email inbox provides management options for viewing, sorting, and deleting your email messages. Messaging and Internet 171 View Your Email Inbox 1. From home, touch > Email The email inbox opens. 2. Touch the email account at the top of the screen to select a different inbox, or touch Combined view to see all your email inboxes at once. Refresh an Email Account Whatever your automatic synchronization settings are, you can also synchronize your sent and received email messages manually at any time. ■ While viewing the account you want to synchronize, touch > Refresh. Delete an Email Message 1. On the email account inbox, swipe the message you want to delete to the left. Touch UNDO to cancel deletion. Delete Multiple Email Messages 1. On the email account inbox, touch the icon on the left side of the message you want to delete. 2. Touch Delete Touch UNDO to cancel deletion. Messaging and Internet 172 Exchange ActiveSync Email Features Set options for your corporate Exchange ActiveSync email messages, including synchronization options, flagging messages, out-of-office messages, meeting requests, and message priority. Synchronize Exchange ActiveSync Email You can set Exchange ActiveSync to automatically check for new Exchange ActiveSync email messages. Set Email Message Priority You can set the priority of email messages. Data Services General Information (Sprint Spark LTE Networks) The following topics will help you learn the basics of using your data services, including managing your user name, launching a data connection, and navigating the Web with your phone. Important: Certain data services requests may require additional time to process. While your phone is loading the requested service, the touchscreen or QWERTY keyboard may appear unresponsive when in fact they are functioning properly. Allow the phone some time to process your data usage request. Sprint Spark LTE The Sprint Spark enhanced LTE network provides your phone with wireless Internet access over greater distances than Wi-Fi and delivers data transfer rates of up to 60 Mbps. To connect your phone to Sprint Spark, you need to be in an area covered by the Sprint Spark enhanced LTE network. For more information about the availability of Sprint Spark in your location, visit sprint.com/coverage. Note: The availability and range of the network depends on a number of factors including your distance to the base station, and infrastructure and other objects through which the signal passes. Messaging and Internet 173 Set Your Network Options 1. From home, touch > Settings > More… > Mobile networks > Preferred network type. 2. Select LTE/CDMA or CDMA. The phone will scan for the best available Sprint network and will automatically connect to it. When your phone is connected via Sprint Spark, the Sprint Spark icon appears in the status bar. Note: The Sprint Spark network is self-discoverable, which means no additional steps are required for your phone to connect to it. Messaging and Internet 174 Your User Name When you buy your phone and sign up for service, you’re automatically assigned a user name, which is typically based on your name and a number, followed by “@sprintpcs.com.” (For example, the third John Smith to sign up for Sprint data services might have jsmith003@sprintpcs.com as his user name.) When you use data services, your user name is submitted to identify you network. Your user name is automatically programmed into your phone. You don’t have to enter it. Update Your User Name If you choose to change your user name and select a new one online, or make any changes to your services, you must then update the profile on your phone. 1. From home, touch Messaging and Internet > Settings > System updates. 175 2. Touch Update Profile. Your phone will download and install the profile update. Data Connection Status and Indicators Your phone displays the current status of your data connection through indicators at the top of the screen. The following symbols are used: Icon Status Network (full signal): The number of bars indicate the strength of the signal. More bars mean a better signal. Sprint Spark Enhanced LTE data service: Your phone is connected to the Sprint Spark enhanced LTE network. The rays spin when data is being transferred. Browser Your phone’s Web browser gives you full access to both mobile and traditional websites on the go, using 4G, or Wi-Fi data connections. Your phone supports the Chrome mobile Web browser. If you are signed in with a Google Account, the Chrome browser will import all your bookmarks and other Web preferences for use on your phone. Use the Browser Launching the browser is as easy as touching an icon. Messaging and Internet 176 ■ From home, touch > Chrome The browser opens. The first time you launch Internet, you may be prompted to enter your 10-digit wireless phone number to access the SprintWeb home page. You can also launch the browser by touching a URL in a text message, email message, or Gmail message. Tip: To change the phone’s default launch page to your current page, touch > Settings > Homepage, clear the Default check box, and then enter the current page’s URL in the Enter URL... field. Touch ON to complete. Add a Bookmark Bookmark favorite sites using the browser menu options. Messaging and Internet 177 1. From home, touch > Chrome The browser opens. 2. Navigate to the Web page you want to bookmark, and touch The add bookmark window opens. Messaging and Internet 178 3. Check or change the bookmark title, URL, etc., and then touch Save. The Web page is added to bookmarks. View Browser History Use the browser menu options to view your browsing history. 1. From home, touch > Chrome The browser opens. Messaging and Internet 179 2. Touch > History. The history window opens. If you don’t see , drag the Web page down to display the address bar. 3. Touch an entry. The Web page opens. Open New Browser Tabs Use tabbed browsing to switch between websites quickly and easily. Messaging and Internet 180 1. From home, touch > Chrome The browser opens. 2. Touch Open tabs The tabs window opens. If you don’t see Open tabs Messaging and Internet , drag the Web page down to display the address bar. 181 3. Touch > New tab. A new tab appears. To switch tabs, touch one of the available thumbnails in the tabs window. Browser Settings Customize your experience with the Internet through the browser settings menu. 1. From home, touch > Chrome The browser opens. Messaging and Internet 182 2. Touch > Settings, and customize your browser settings. Your browser settings are saved. SSL/TLS SSL (Secure Sockets Layer) and TLS (Transport Layer Security) are protocols for encrypting sent/received data. While in a screen connected by SSL/TLS, data is encrypted to safely send/receive private information, credit card numbers, corporate secrets, etc., and provide protection against online threats (eavesdropping, falsification, impersonation, etc.). Options for Browser Operations ● Editing Bookmarks: From the browser, touch > Bookmarks, touch and hold a bookmark, touch Edit bookmark, edit the bookmark, and then touch Save. ● Deleting Bookmarks: From the browser, touch touch Delete bookmark. ● Searching within a Web Page: With a Web page displayed, touch enter your search text. > Bookmarks, touch and hold a bookmark, > Find in page, and The search results are highlighted on the page. ● Deleting Cache and Cookies: From the browser, touch > Settings > Privacy > CLEAR BROWSING DATA. Select the types of data you want to remove, and then touch Clear. Messaging and Internet 183 SSL/TLS Cautions When opening a secured page, users must decide as their responsibility whether or not to open the page with use of SSL/TLS. XXXXXX. and the Certification Authorities XXXXX and XXXXXX make no guarantees whatsoever to users regarding security of SSL/TLS. Chrome Support ● To find on-phone help with Chrome, from Chrome, touch > Help & feedback. A Web page will open displaying Google help for Chrome. Tip: For more information, from your computer, visit: google.com/intl/en/chrome/browser/mobile/. Messaging and Internet 184 Camera and Video You can use the camera or video camera to take and share pictures and videos. Your phone comes with a 8 megapixel camera with an autofocus feature that lets you capture sharp pictures and videos. Take Pictures and Record Videos The following topics teach you how to take pictures and record videos with your phone’s camera. Capturing Pictures/Videos ● File Format for Pictures: File format for pictures is JPEG. ● File Format for Videos: File format for videos is MPEG4. Camera Cautions If Lens Becomes Dirty: Fingerprints/smudges on lens prevent capturing of clear still images/videos. Wipe lens with a soft cloth beforehand. Avoid Exposure to Direct Sunlight: Be careful not to expose lens to direct sunlight for long periods. May discolor color filter and affect color of images. Mobile Light Warning Do not shine Mobile Light close to eyes. Do not look directly at Mobile Light when shining. Do not shine Mobile Light at other people’s eyes. May affect eyesight, etc. Take a Picture You can take high-resolution pictures using your phone’s camera. Note: You can share or delete multiple pictures or videos together by touching and holding thumbnails in an album list. Camera and Video 185 1. From home, touch > Camera The camera viewfinder appears. 2. Aim the camera at your subject. When you take a picture of people, the camera automatically recognizes the face of your subject and focuses on it (face detection function). To zoom in, swipe the screen right. To zoom out, swipe the screen left. Auto focus activates. Camera and Video 186 3. Touch The shutter clicks and the picture is captured and saved to your phone or SD card. Viewfinder Screen The Viewfinder screen lets you view your subject and access camera controls and options. ● Switch operation mode: Switch between a simple mode (easy to operate) and a detail mode (various settings available). ● Settings: Open the camera settings menu and lets you change additional camera settings. See Camera Settings. ● Switch view mode: Switch between the back camera lens and the front-facing camera lens (for self-portraits, video chatting, etc.). ● Flash: Select a flash mode for the camera. ● Shooting mode: Change to settings matched to the subject and shooting conditions. Camera and Video 187 ● GPS: Set whether to append location information. ● Size: Change the shooting size. ● NightCatch: Capture dark portions brightly. ● ● ● HDR: In backlit and other strong contrast scenes, enable shooting with reduced flaring or blackening out. Change Framing Adviser: Change Framing Adviser settings. Framing Adviser: According to the shooting scene, display dividing lines or guide for composing a shot. ● Minipreview: Display the picture that was just taken. ● Shutter: Touch to shoot. ● Camera/Video Switch: Switch between picture and video shooting. Record Videos Record high-quality videos using your phone’s video camera. Note: By default, pictures and videos captured on your phone are saved in phone memory even if you have an SD card installed. 1. From home, touch Camera and Video > Camera 188 The camera viewfinder appears. 2. Move the selection slider to video camera. The video shooting screen is displayed. When prompted to confirm, follow the onscreen instructions to continue. 3. Aim the camera at your subject and then touch Video recording begins. 4. Touch Camera and Video to stop recording. 189 The camera stops recording and the video is captured and saved to your phone or SD card. Video Shooting Screen The video shooting screen lets you view your subject and access video controls and options. ● Switch operation mode: Switch between a simple mode (easy to operate) and a detail mode (various settings available). ● Settings: Open the camera settings menu and lets you change additional camera settings. See Camera Settings. ● Switch view mode: Switch between the back camera lens and the front-facing camera lens (for self-portraits, video chatting, etc.). ● Flash: Select a flash mode for the camera. ● Shooting mode: Change to settings matched to the subject and shooting conditions. ● GPS: Set whether to append location information. ● Size: Change the shooting size. ● NightCatch: Capture dark portions brightly. ● Remaining Time: Show the remaining time for recording by the current settings. ● Minipreview: Display the video that was just recorded. ● Record: Start recording. Camera and Video 190 ● Camera/Video Switch: Switch between picture and video shooting. View Pictures and Videos Using Gallery Using the Gallery application, you can view pictures and watch videos that you’ve taken with your phone’s camera, downloaded, or copied onto your storage card or phone memory. For pictures that are on your storage card or phone memory, you can do basic editing such as rotating and cropping. You can also easily assign a picture as your contact picture or wallpaper and share pictures with your friends. View Pictures and Videos You can access and view all your stored pictures and videos from your phone’s Gallery. 1. From home, touch > Gallery The album list opens. Camera and Video 191 2. Touch an album (such as Camera). The list of pictures and videos for the album opens. To select another album, touch to return to the album list. 3. Touch an image to view the picture or video. The picture or video opens. Touch a picture to view it full screen. Touch You can share or delete multiple pictures or videos together by touching and holding thumbnails in an album list. to start the video and then follow the onscreen instructions. Pictures and Videos: Review Screen After capturing a picture or video, from the camera screen, touch the thumbnail image (Minipreview) to see the item in the review screen. From there, you can access options such as edit, view, send, or delete the picture or video. Pictures and Videos: Options while Viewing ● Zoom In or Out on a Picture or Video: Touch the screen twice or pinch the screen to zoom in or out on a picture or video. ● Viewing Videos: Use the onscreen controls to play, pause, or stop the video playback. After selecting an album from the Albums tab, you can browse through the pictures and videos of that album. Touch a picture or video to view it in full screen. By default, the pictures and videos in an album are displayed in grid view. Edit Pictures You can choose to delete the picture, rotate or crop it, and more. Camera and Video 192 Rotate and Save a Picture 1. From home, touch > Gallery The album list opens. 2. Touch an album (such as Camera). The list of pictures and videos for the album opens. 3. Touch the picture you want to rotate. Camera and Video 193 4. Touch and then select either Rotate left or Rotate right. The picture is rotated and saved to the phone or SD card, depending on your settings. Crop a Picture 1. From home, touch > Gallery The album list opens. Camera and Video 194 2. Touch an album (such as Camera). The list of pictures and videos for the album opens. 3. Touch the picture you want to crop. 4. Touch > Crop. A crop box appears on the picture. 5. To adjust the crop box size, touch the edge of the box and then drag your finger inward to or outward to resize the crop box. Camera and Video 195 To move the crop box to the part of the picture that you want to crop, drag the crop box to the desired position. 6. Touch SAVE to apply the changes to the picture. The cropped picture is saved in the album as a copy. The original picture remains unedited. Share Pictures and Videos The Gallery application lets you send pictures and videos using email or multimedia messages. You can share pictures on your social networks (such as Facebook, Flickr, Picasa, and Twitter) and share videos ® on YouTube. You can also send them to another phone or your computer using Bluetooth . Send Pictures or Videos by Email You can send several pictures, videos, or both in an email or Gmail message. They are added as file attachments in your email. 1. From home, touch > Gallery The album list opens. Camera and Video 196 2. Touch an album (such as Camera). The list of pictures and videos for the album opens. 3. Touch the pictures or videos you want to share. To select multiple items, touch and hold an image to turn on multiple select. Touch all the items you want to include. 4. Touch , and then touch See all > Email or Gmail. Follow onscreen prompts to complete and send the message. Note: If you selected Email and you have multiple email accounts, the default email account will be used. For more information about using email and Gmail, see Compose and Send Email or Create and Send a Gmail Message. Send a Picture or Video by Multimedia Message Multimedia Messaging (MMS) lets you send pictures and videos using your phone’s messaging app. Although you can send several pictures or videos in a multimedia message, it may be better to just send one at a time, especially if the files are large in size. Camera and Video 197 1. From home, touch > Gallery The album list opens. 2. Touch an album (such as Camera). The list of pictures and videos for the album opens. 3. Touch the pictures or videos you want to share. To select multiple items, touch and hold an image to turn on multiple select. Touch all the items you want to include. Camera and Video 198 4. Touch and then touch Messaging. Follow the onscreen prompts to complete and send the message. For more information about sending multimedia messages, see Send a Multimedia Message (MMS). Send Pictures or Videos Using Bluetooth® You can select several pictures, videos, or both and send them to someone’s phone or your computer ® using Bluetooth . 1. From home, touch > Gallery The album list opens. Camera and Video 199 2. Touch an album (such as Camera). The list of pictures and videos for the album opens. 3. Touch the pictures or videos you want to share. To select multiple items, touch and hold an image to turn on multiple select. Touch all the items you want to include. 4. Touch and then touch Bluetooth. Follow the onscreen prompts to complete and send the files. For more information, see Bluetooth®. Share Pictures and Videos on Facebook You can share pictures and videos from your phone directly to your Facebook account. You need to be logged in to your Facebook account to upload pictures and videos. Camera and Video 200 1. From home, touch > Gallery The album list opens. 2. Touch an album (such as Camera). The list of pictures and videos for the album opens. 3. Touch the pictures or videos you want to share. To select multiple items, touch and hold an image to turn on multiple select. Touch all the items you want to include. 4. Touch , and then touch See all > Facebook. [illustration] 5. Add a caption and then touch Post. The upload is completed. Camera and Video 201 For confirmation, check the status bar for the upload information. Share Pictures on Flickr You need to be logged in to your Flickr account to upload pictures. 1. From home, touch > Gallery The album list opens. 2. Touch an album (such as Camera). The list of pictures and videos for the album opens. 3. Touch the pictures or videos you want to share. To select multiple items, touch and hold an image to turn on multiple select. Touch all the items you want to include. Camera and Video 202 4. Touch , and then touch See all > Flickr. [illustration] 5. Add a description for the pictures and then touch Upload. Note: If you are not logged in to your Flickr account, you will be prompted to log in and download the Flickr Downloader application. Follow the onscreen instructions to proceed. 6. Select which album to upload to and set privacy settings for the uploaded pictures. 7. Touch Done. The upload is completed. Share Pictures on Picasa You need to be signed in to a Google Account to upload pictures to the Picasa™ picture organizing service. 1. From home, touch > Gallery The album list opens. Camera and Video 203 2. Touch an album (such as Camera). The list of pictures and videos for the album opens. 3. Touch the pictures or videos you want to share. To select multiple items, touch and hold an image to turn on multiple select. Touch all the items you want to include. 4. Touch and then touch Picasa. 5. Select the online album where you want to upload the pictures, or touch album. to create a new 6. Touch Upload. The upload is completed. You can view the pictures online at picasaweb.google.com. Share Videos on YouTube You can share your videos by uploading them to YouTube™. Before you do this, you must create a YouTube account and sign in to that account on your phone. Camera and Video 204 1. From home, touch > Gallery The album list opens. 2. Touch an album (such as Camera). The list of pictures and videos for the album opens. 3. Touch the videos you want to share. To select multiple videos, touch and hold an image to turn on multiple select. Touch all the videos you want to include. Camera and Video 205 4. Touch , and then touch See all > Youtube. If prompted, select an account and then touch OK. 5. Enter the prompted information, such as description and tags, and select a privacy option. 6. Touch [Upload icon]. The upload is completed. Camera Settings You can adjust your camera’s settings using the icons on the main camera screen and the full camera settings menu. Switch Cameras Your phone lets you use different types of cameras. Camera and Video 206 1. From home, touch > Camera The camera viewfinder appears. 2. Touch The shooting mode list appears. Camera and Video 207 3. Touch a shooting mode. The camera switches modes. The shooting modes are the following: Type Description Auto Automatically adjust the focus on the subject. Standard Standard mode. Portrait Suitable for portrait shooting. Night Portrait Suitable for nightscape portrait pictures. Scenery Suitable for landscape shooting. Night Scenery Suitable for night scene shooting. Food Suitable for cuisine shooting. Text Suitable for text shooting. Sepia Shoot in sepia. Monochrome Shoot in monochrome. Bleach Bypass Shoot in bleach bypass. Fisheye Shoot with fisheye lens perspective. Miniature Shoot with miniature-like rendering. Panorama Shoot a panorama. Camera and Video 208 Type Description Mirror Use the in-camera to view yourself like a mirror (cannot take picture). Set Camera Functions You can configure your camera’s settings to fit any situation and event. 1. From home, touch > Camera The camera viewfinder appears. To configure settings for video, touch 2. Touch The camera settings menu opens. Camera and Video 209 3. Select your desired settings from the following options: Item ISO Description *1 Set the ISO speed. White Balance Mic settings *2 Set the white balance according to the shooting environment. Set to record sound. Self-timer Set the self-timer. Touchscreen *1 shutter Enable the touchscreen to be touched to take a picture instead of touching Focus settings Set auto focus. Anti shake *1 Enable use of shake correction. Anti Flicker Save to Set the anti-flicker feature. *3 Select your phone memory or an installed SD card to save pictures to. Camera Help *1 Framing adviser *1 help *2 Time lapse Help *2 Display instructions for taking pictures. Display Framing Adviser instructions. This option is available for the camera viewfinder screen. This option is available for the video shooting screen. *1 This option is available for the camera viewfinder screen. *2 This option is available for the video shooting screen. *3 Displayed only when an SD card is installed. Note: Settable items differ depending on the camera type in use. Camera and Video 210 Useful Features The following topics detail many of your phone’s tools and features such as Sprint Direct Connect Now, news services, maps and navigation, calendar, clock, social networking apps, music, memos, and more. Sprint Direct Connect Now App The Sprint Direct Connect Now app, available exclusively from Sprint, offers instant, two-way “walkietalkie-style” communication between you and your family, friends, and co-workers, all at the click of a button. Perfect for get-in get-out conversations such as checking status, getting information, getting ® directions, or coordinating with others—fast. Call Alert sends an alert to other Direct Connect users to let them know you want to reach them. About Sprint Direct Connect Now The following Sprint Direct Connect Now services are available: ● Direct Connect – Allows two-way radio communication with other Direct Connect users. ● Group Connect – Creates and manages groups in Contacts, “on the fly,” or online to connect instantly with up to 20 other Direct Connect users at the same time. (Currently Sprint phones do not support Group Connect calls with Nextel or PowerSource phones.) ® ® Before Making Your First Direct Connect Call To make Direct Connect calls on your phone, you must first download and install the Sprint Direct Connect Now app, and then enable Direct Connect services on your phone. Download and Install Sprint Direct Connect Now 1. From home, touch 2. Touch > Play Store 3. Enter “Sprint Direct Connect” and touch 4. Touch Sprint Direct Connect Now in the search results, and review the information. 5. Touch INSTALL, and then touch ACCEPT to download and install the app. The app will be downloaded and installed on your phone. Enable Direct Connect Services 1. Sign in to your account at sprint.com/mysprint. Useful Features 211 2. On the My Account tab, click the Manage this device dropdown menu and select Change my services. 3. Under Push-to-Talk, select Unlimited Direct Connect and Group Connect and Sprint Service. – or – 1. From home, touch > Sprint Direct Connect Now and complete the tutorial screens. 2. Touch the sign in link on the Congratulations screen to use your phone’s browser to visit the mobile sign-up page. 3. Follow the prompts to enter your credentials and sign up for Direct Connect service. Direct Connect Numbers Sprint Direct Connect Now is compatible with two different types of Direct Connect numbers. ● Separate numbers – Some Direct Connect numbers are a unique number (not a standard wireless phone number). This type is made up of three sets of digits separated by asterisks (for example, 444*5555*111). When calling a person or storing a contact with this type of number, be sure to include the asterisks in the number. ● A single number – Some Direct Connect numbers use the same numbers as the wireless number for the phone (for example, 555-555-1234). If the person you are calling has a single number for both voice calls and for Direct Connect, use that ten-digit phone number to make Direct Connect calls. You do not need to add any asterisks (*) to the number. Your Direct Connect Number Your Direct Connect number is the same as your wireless phone number (for example, 555-555-1234). Sprint Direct Connect Now is compatible with this type of Direct Connect number as well as Direct Connect-specific numbers separated by asterisks (for example, 444*5555*111). Tip: Users with a Nextel phone must always add asterisks (*) between sets of numbers to dial Direct Connect numbers. If you use a single number, make sure to tell your contacts with Nextel phones to dial the number using asterisks (*) in place of hyphens (for example, 555*555*1234). Tip: One way to easily ensure that your contacts have your correct number is to call them so that they can save your number from their Call Log or Recent calls list. Ask them for their contact information. Remember you will need all digits of the number to make a successful call. Also, if they have a Nextel phone or a separate number for Direct Connect, you will need to enter asterisks (*) between sets of numbers. Direct Connect Contacts Entries from the Contacts application on your phone will appear in the Sprint Direct Connect Now app by default. When you save a new contact in the Sprint Direct Connect Now app, it will likewise be saved to the Contacts application. Useful Features 212 Save a Direct Connect Number You can store Direct Connect numbers in All Contacts just like traditional phone numbers. Note: Direct Connect numbers can also be stored in the phone’s Contacts app. See Contacts for details. All numbers stored in Contacts will also appear in the Direct Connect app All Contacts list. 1. From home, touch > Sprint Direct Connect Now. [illustration] 2. Touch the Keypad tab in the header row to display the Direct Connect keypad. You may need to swipe the row left or right to display the Keypad tab. 3. Enter a Direct Connect Numbers. The Direct Connect number may be the ten-digit wireless phone number of the contact. – or – The Direct Connect number may be a unique number made up of three sets of digits separated by asterisks (for example, 444*5555*111). When saving this type of number, always include the asterisks (*). 4. Touch > OK. [illustration] 5. Do one of the following: If you want to add the number to an existing contact, scroll to and touch the entry. • Select Mobile for the type of phone number. If you want to save the number to a new contact entry, touch Create New Contact. Useful Features 213 • Enter the name for the contact and any additional information. 6. Touch Done to save your changes. Note: All Direct Connect users with Nextel or PowerSource phones must ALWAYS use an asterisk (*) between sets of digits, even if they are calling another user whose Direct Connect number is the same as their wireless phone number. Make sure to include the asterisks when giving your number to a Nextel or PowerSource user (for example, if your number is 555-555-1234, when giving it to a Nextel or PowerSource user, it should be 555*555*1234). Assign Direct Connect Contacts as Favorites For easy access to your Direct Connect contacts, you can assign contacts with Direct Connect numbers to your Favorites. To assign a Direct Connect contact as a Favorite: 1. From home, touch > Sprint Direct Connect Now. [illustration] 2. Touch the All Contacts tab. [illustration] 3. Touch the image on the left side of a contact to display the options menu, and then touch Add to favorites. Tip: To add multiple favorites at once, touch the Favorites tab > Add to favorites, and then touch the check marks next to the entries you want to add. If a contact contains multiple numbers, you’ll be prompted to select a number. When you’re finished, touch Done. To make a Direct Connect call to a Favorite: 1. From home, touch > Sprint Direct Connect Now. [illustration] 2. Touch the Favorites tab. [illustration] 3. Touch a contact and then touch and hold the Push To Talk icon on the screen. [illustration] For details on Direct Connect calls, see Make Direct Connect Calls. Useful Features 214 Make Direct Connect Calls You can make a Direct Connect call by entering a Direct Connect number manually or by selecting an entry containing a Direct Connect number in your SDC Now All Contacts, Recents, or Favorites. For information on saving Direct Contact numbers to All Contacts, see Direct Connect Contacts. Make a Direct Connect Call by Entering a Number Place a Direct Connect call by entering a Direct Connect number with your keypad. 1. From home, touch > Sprint Direct Connect Now. [illustration] 2. Touch Keypad, and enter a Direct Connect Numbers. 3. Touch Connect. [illustration] 4. Touch and release the Push To Talk icon on the screen. Touching and releasing the Push To Talk icon “pings” the recipient. The recipient’s phone emits an incoming tone and displays your name or number. If available, he or she can choose to respond and begin the conversation. Alternatively, you can touch and hold the icon and speak after you hear a tone (and the icon turns green). In this case, your voice will broadcast instantly over the recipient’s speaker. Pinging the recipient’s phone by touching and releasing may avoid unintentional interruptions. Useful Features 215 Note: To redial your most recent Direct Connect call, touch and hold the Push To Talk icon. 5. Release the Push To Talk icon to listen. 6. Touch End to end the call. [illustration] Note: All Direct Connect calls end automatically if there is no activity on the call for several seconds. Make a Direct Connect Call from All Contacts 1. From home, touch > Sprint Direct Connect Now. [illustration] 2. Touch All Contacts. Useful Features 216 3. Touch the contact you’d like to talk to via Direct Connect. 4. Touch and hold the Push To Talk icon on the screen to initiate the call. [illustration] Follow the directions above, under “Make a Direct Connect Call by Entering a Number,” to continue and complete the Direct Connect call. Make a Direct Connect Call from Recents 1. From home, touch > Sprint Direct Connect Now. [illustration] 2. Touch Recents. 3. Touch the Direct Connect entry you’d like to talk to. 4. Touch and hold the Push To Talk icon on the screen to initiate the call. [illustration] Follow the directions above, under “Make a Direct Connect Call by Entering a Number,” to continue and complete the Direct Connect call. Tip: In addition to touching and holding the icon to speak, you can “lock” the microphone by dragging it down. When you have finished speaking, drag the icon back up to unlock the microphone and allow the other caller to speak. Useful Features 217 Answer Direct Connect Calls When you receive a Direct Connect call, you hear an incoming tone or the phone vibrates, depending on your settings. You will also see the Direct Connect number or the caller’s name (if available) on your screen. In addition, you may hear the caller’s voice through the speakerphone. Default for Direct Connect calls is speakerphone on. You can turn the speakerphone off and listen to Direct Connect calls through the earpiece as you would a regular call, or you can listen through a headset. (For information on Direct Connect audio options, see Direct Connect Settings.) Answer Direct Connect Calls 1. When you receive a Direct Connect call, you will see the Direct Connect number or caller’s name on the screen. When the caller has finished speaking, the Push To Talk icon will appear on the screen. Useful Features 218 2. Touch and hold the Push To Talk icon. When you hear a tone (the icon will turn green), begin speaking. 3. Release the Push To Talk icon when you are finished speaking. Continue the Direct Connect call as described in Make Direct Connect Calls. Tip: If you don’t wish to continue touching and holding the icon to speak, you can “lock” the microphone by dragging the icon down. When you have finished speaking, drag the icon back up to unlock the microphone and allow the other caller to speak. Tip: Touch to dismiss an incoming Direct Connect call. End a Direct Connect Call There are three ways to disconnect a Direct Connect call. ■ Do nothing; the call will automatically end after several seconds if neither party presses the Push to Talk icon. – or – ■ Touch – or – ■ Touch End. Call Alerts Call Alerts let you notify others that you want to communicate with them using Direct Connect, without sending an immediate Direct Connect communication. It can be less intrusive, because a Call Alert allows the person to decide whether or not it’s convenient to respond at that time. When a user receives a Call Alert, the phone sounds a tone and displays your name or Direct Connect number. Useful Features 219 Send a Call Alert by Entering a Number 1. From home, touch > Sprint Direct Connect Now. [illustration] 2. Touch Keypad, and enter a Direct Connect Numbers. [illustration] 3. Touch Send Alert. [illustration] 4. Touch Send to send the Call Alert immediately. Tip: If you get an error message saying that the “Alert failed,” please check to see that you have entered a valid Direct Connect number. Send a Call Alert from Contacts 1. From home, touch > Sprint Direct Connect Now. [illustration] 2. Touch All Contacts. [illustration] 3. Touch the image on the left side of a contact to display the options menu. [illustration] 4. Touch Send Alert. Useful Features 220 5. Touch Send to send the Call Alert immediately. Tip: If you get an error message saying that the “Alert failed,” please check to see that you have selected a contact with a valid Direct Connect number. Preset Text Feature with Call Alert You may attach a brief preset text message to a Call Alert. 1. Enter a Direct Connect number or select a number from Recents, All Contacts, or Favorites. [illustration] 2. Follow the steps above on how to initiate an alert. 3. After you touch Send Alert, touch the message you want to include, and then touch Send to initiate the Call Alert. Note: Preset text messages with Call Alerts can only be sent to and from Direct Connect users with Sprint phones. If you send a Call Alert with text to another Direct Connect subscriber without this capability (such as a Nextel user), the user will receive the Call Alert but will not receive the text message. Note: There is no additional charge to send preset text messages with Call Alerts. Reply to a Call Alert When someone sends you a Call Alert, you hear an incoming tone or the phone vibrates, depending on your settings. The Alert message will appear on your screen with the name or Direct Connect number of the person who sent the alert. To respond to a Call Alert: Useful Features 221 1. With the Call Alert displayed, touch Connect. 2. Touch and hold the Push To Talk icon to return the call. [illustration] To dismiss a Call Alert: ■ Touch Dismiss. Make Group Connect Calls A Group Connect call is a Direct Connect call made to up to 20 Direct Connect users with Sprint phones nationwide at one time. You can make a Group Connect call by setting up a group entry in the All Contacts, Favorites, or Groups tabs of the Sprint Direct Connect Now app. For information on creating and storing groups, see Create a Group Entry. Important: When making a Group Connect call or creating a group list for Group Connect calls, you must select an entry’s Direct Connect–capable number. If you select a number that is not Direct Connect– capable, the name will be added to the list, but Group Connect calls will not go through to that group member. You can make Group Connect calls by selecting saved groups from the Groups tab or by selecting from group calls saved in Recents. Make Group Connect Calls from Groups 1. From home, touch > Sprint Direct Connect Now. [illustration] Useful Features 222 2. Touch the Groups tab. 3. Touch the group you’d like to talk to via Group Connect. 4. Touch and hold the Push To Talk icon on the screen to initiate the call. [illustration] 5. Continue the Group Connect call in the same manner as a one-to-one Direct Connect call. Note: Only one person at a time may speak on a Group Connect Call. For more information on how Direct Connect calls work, see Make Direct Connect Calls. Note: Currently Sprint phones do not support Group Connect calls with Nextel and PowerSource phones. If your calls are not going through, please check to see whether your contact is using a Sprint phone. Make Group Connect Calls from Recents 1. From home, touch > Sprint Direct Connect Now. [illustration] 2. Touch the Recents tab. [illustration] 3. Touch the group you’d like to talk to via Group Connect. 4. Touch and hold the Push To Talk icon on the screen to initiate the call. [illustration] 5. Continue the Group Connect call in the same manner as a one-to-one Direct Connect call. Useful Features 223 For more information on how Direct Connect calls work, see Make Direct Connect Calls. Join or Rejoin a Group Connect Call If you are not available at the beginning of a Group Connect call, or if you drop off the call temporarily, you can rejoin the in-progress Group Connect call. 1. Touch the Recents tab. [illustration] 2. Touch the group call, and touch the Push To Talk icon. [illustration] 3. Continue the Group Connect call as described previously. Note: If the Group Connect call has already ended, touching the Push To Talk icon initiates a new Group Connect call. Set Group Termination Options For Group Calls that you start, you can select whether they automatically end when you exit the call. 1. From home, touch > Sprint Direct Connect Now. [illustration] 2. Touch the Settings tab and then touch Group call options. 3. Select one of the following: Let continue – to allow the group calls to continue without you End – to end group calls when you exit Useful Features 224 Create a Group Entry You can create a group by assigning personal Contacts entries as members and then naming the new group. Each group entry can contain up to 20 members for making Group Connect calls. Currently, the Sprint Direct Connect Now app does not support Group Connect calls with Nextel or PowerSource phones. When creating a group entry, please make sure to include only users with Sprint phones or the Sprint Direct Connect Now app. Important: When making a Group Connect call or creating a group list for Group Connect calls in Contacts, you must select an entry’s Direct Connect–capable number. If you select a number that is not Direct Connect–capable, the name will be added to the list, but Group Connect calls will not go through to that group member. 1. From home, touch > Sprint Direct Connect Now. [illustration] 2. Touch the Groups tab. Useful Features 225 3. Touch New Group. 4. Touch each entry you want to add to the group. A check mark will appear in the box next to the selected entry. If the entry has more than one number, you will be asked to select the number you want to add. Select a number and press OK. Note: When creating a group for Group Connect calls, you must select an entry’s Direct Connect–capable number. If you select a number that is not Direct Connect–capable, the name will be added to the list, but Group Connect calls will not go through to that group member. 5. When you have selected all the entries you want to add, touch Add. 6. Enter a group name and touch Done. Note: Group names are limited to 15 characters, including spaces. Group Connect Invites You can send an invite to initiate a Group Connect call. When the group members receive an invite, their phones sound a tone and display your name or Direct Connect number. Send an Invite to Start a Call 1. From home, touch > Sprint Direct Connect Now. [illustration] 2. Touch the Groups tab. [illustration] Useful Features 226 3. Touch the image next to the group you’d like to invite. [illustration] 4. Touch Invite to send the invite. Reply to an Invite When someone sends you a Group Connect invite, you hear an incoming tone or the phone vibrates, depending on your settings. The invite message will appear on your screen with the name or Direct Connect number of the person who sent the invite. To respond to an invite: 1. With the invite displayed, touch Join. [illustration] 2. Touch and hold the Push To Talk icon to reply to the group. [illustration] To dismiss an invite: ■ Touch Ignore. Direct Connect Settings Some Direct Connect settings menus are available when you subscribe to Sprint Direct Connect Now services. Audio Routing Options You can set whether the audio for Sprint Direct Connect Now calls comes through the earpiece (including ® an optional Bluetooth headset, if connected) or speakerphone. 1. From home, touch > Sprint Direct Connect Now. [illustration] Useful Features 227 2. Touch the Settings tab and then touch Audio routing. 3. Select an option and touch OK. Group Call Options For Group Calls that you start, you can select whether they automatically end when you exit the call. 1. From home, touch > Sprint Direct Connect Now. [illustration] 2. Touch the Settings tab and then touch Group call options. 3. Select one of the following: Let continue – to allow the groups calls to continue without you. Useful Features 228 End – to end group calls when you exit. NASCAR MOBILE Now you have the ability to get every bit of NASCAR coverage, news, and stats right on your phone. Use the NASCAR MOBILE App 1. From home, touch > NASCAR. [illustration] The NASCAR Mobile app opens. 2. Follow the prompts to customize your app and begin following your favorite racers. Navigation Your phone offers a number of location-based navigation programs to help you figure out where you are and get you where you’re going. Enable Location Services on Your Phone Before using any location-based services, you must enable your phone’s location feature. For information about setting your phone’s location options, see Location Access Settings. Google Maps Use the Google Maps app to determine your location, find directions, browse local businesses and attractions, rate and review places, and more. View Maps of Specified Places Use Google Maps to locate and map a specific address or destination. Useful Features 229 1. From home, touch > Maps Google Maps opens. If prompted, follow the onscreen instructions to accept terms of use. 2. Touch Search Useful Features 230 3. Enter an address, city, facility name, etc., and then touch a candidate in the results list. A map of the specified location opens. Google Maps Operations ● Viewing Current Location: From the Maps app, touch ● Obtain Useful Area Information for Current Location: From the Maps app, touch the information you’re looking for, and then touch a result to view it. , enter ● View Traffic Information, Aerial Photos, Etc., in Maps: From the Maps app, touch then touch Traffic, Satellite, Google Earth, etc. and ● Check Route to Destination: From the Maps app, touch , enter your current location and your destination, touch a method of transport (car, public transit, or on foot). ● Route candidates appear in a list. Check Detailed Operation for Maps: From the Maps app, touch > Help. Scout Scout™ by Telenav is a daily personal navigator that helps you get where you’re going. It lets you see and hear turn-by-turn directions and it can provide important, personalized information about traffic and alternate routes. Useful Features 231 Use Scout as Your Personal Navigator 1. From home, touch > Scout [illustration] The Scout app will open. If prompted, accept the terms of use before continuing. Hangouts Hangouts is Google’s instant messaging service. Use to communicate with other Hangout users, and also use video calling. Log in to a Google account beforehand (see Google Account). Using Hangouts 1. From home, touch > Hangouts The Hangouts app will open. When prompted, follow the onscreen instructions to continue. Useful Features 232 2. Touch New Hangout to start a new Hangout. 3. Type a name, email, number, or circle, or select a contact from the list. Useful Features 233 4. Type a message or touch to start a video chat. A chat window or a video chat window opens. Each time text is entered, the corresponding friend appears. If a friend is not in a Hangout, you will see a message. Touch Send invite to invite them to join the Hangout. Hangouts Operations ● Ending a Chat: In the Hangouts window, flick the chat from left to right. ● Ending a Video Chat: In the video chat window, touch ● Disabling Chat History: If you don’t want to keep chat history, in the chat window, touch Turn history off. ● Delete Chat History: To delete all your chat history, in the chat window, touch Delete. > Delete > Note: You can use Hangouts as your phone’s default messaging app, or as a standalone IM app. If you set Hangouts as the default messaging app, the Messages app will be disabled. For more information, see Default SMS App Settings. Google Search Search information saved on the phone and in phone applications as well as on the Internet. Useful Features 234 Use Google Search Type search terms in the Google Search bar to find information on your phone and around the globe. 1. From home, touch the Google search bar or touch > Google The Search window opens. If confirmation appears, follow onscreen instructions. If a description for Google Now appears, touch Next and read information. Touch YES, I’M IN. on the last page if you want to use Google Now. 2. Type your search keywords and touch Search results appear. To search by voice, touch in the search bar and speak your search terms. Google Search Operations ● Changing Search Information: In the search window, touch and select where to search. ● Using Google Now: Google Now automatically searches for information based on search keywords used, your current location, etc., and presents search results in the search screen. Google Now also informs users of scheduled events. To enable Google Now, in the search window, touch YES, I’M IN.. Useful Features > Settings > Phone search > Settings > Google Now > ON > 235 To use all of Google Now’s functions, ensure that Google Location Reporting and Location History are turned on in your location settings. Touch > Settings > Accounts & privacy > Google location settings > Google Location Reporting and select your options. ● Canceling Google Now: In the search window, touch > Settings > Google Now > ON, select whether to disable location history, and then touch OFF. Use Google Voice Search Use your voice to search instead of typing, with Google Voice Search. 1. From home, touch > Voice Search The Voice Search window opens. Useful Features 236 2. Speak your search terms. Search results appear. Calculator Your phone’s convenient built-in calculator lets you perform basic mathematical equations. 1. From home, touch > Calculator The calculator app launches. Useful Features 237 2. Touch onscreen keys for calculations. Calculation results appear. Calendar Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize your time and reminds you of important events. Depending on your synchronization settings, your phone’s Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync calendar, Google Calendar, and Outlook calendar. In order to sync with your Google calendar, you must sign in to a Google account on your phone. See Google Account. Calendar Operations ● View Today’s Calendar: From the Calendar, touch Today. ● Change Calendar View: From the Calendar, touch Day, Week, Month, or Agenda to change the current view. ● View Next/Previous Month (Month View): From the Calendar, flick the screen up or down. ● View Next/Previous Week (Week View): From the Calendar, flick the screen left or right. ● View Next/Previous Day (Day View): From the Calendar, flick the screen left or right. ● View the Next/Previous Time Period (Day/Week View): From the Calendar, flick the screen up or down. Add an Event to the Calendar Add events to your calendar directly from the Calendar application. Useful Features 238 1. From home, touch > Calendar The Calendar app opens. 2. Touch > New event. The add event window opens. Useful Features 239 3. Enter an event title, start date/time, end date/time, etc., and then touch DONE. The event is added to your calendar. Selecting a Calendar ● If you have more than one calendar, select a calendar in which to add events: Select my calendar to create an event that will appear only on your phone. Select your Google Account to create a Google Calendar event. If you have several Google Calendars on the Web, select one in which to add your event. • You can create multiple Google Calendars only in Google Calendar on the Web. After creating them in Google Calendar on the Web, you’ll be able to see them in the Calendar application on your phone. For more information about creating and managing multiple Google Calendars, visit the Google website: calendar.google.com. If you have synchronized your phone with an Exchange ActiveSync account or Outlook on your computer, you can also select these calendars. Select PC Sync to create an Outlook Calendar event to sync with your computer. Select Exchange to create an Exchange ActiveSync calendar event. View Calendar Events You can display the Calendar in daily, weekly, monthly, or agenda view. To change the Calendar view, touch the top left of the screen displaying year/month or year/month/day to choose Day, Week, Month, or Agenda. Useful Features 240 1. From home, touch > Calendar The Calendar app opens. 2. Touch a date and then touch an event. The event details appear. In event details, touch Edit In event details, touch Delete Useful Features to edit the event. and follow the prompts. 241 Sync Calendars You can select which calendars you’d like to sync on your phone, along with what types of information you want to sync. 1. From home, touch > Calendar The Calendar app opens. 2. Touch Useful Features > Calendars to display. 242 3. Select sync options by adding or removing check marks from the items. The sync settings have been updated. 4. Touch Calendars to sync, and then touch OK. The selected calendars sync. Synchronize an Exchange ActiveSync Calendar If you have set up a Microsoft Exchange ActiveSync account on your phone, you can also synchronize Exchange ActiveSync calendar events on your phone. Calendar events on your Exchange ActiveSync will also show in Calendar if you chose to synchronize with the Exchange ActiveSync Server. Useful Features 243 1. To check if Exchange ActiveSync items are set to be synchronized, from home, touch Settings > Corporate. If Corporate doesn’t appear under the Accounts heading in the Settings menu, you do not have an Exchange ActiveSync account configured on the phone. For information about adding an account, see Add an Exchange ActiveSync Account. 2. If your Exchange ActiveSync account is set for synchronization, you will see a Sync icon Clock Your phone has a clock app that lets you set alarms, view time in time zones around the world, use a stopwatch, set a timer, and use your phone as a desk clock. Checking the Time You can check the time any time on your phone. The current time displays in the upper right corner of the status bar. Many widgets and lock screens also display the time and provide options for how time is displayed. Setting Date and Time Your phone automatically receives the current date and time from the wireless network. You can set the date by hand by overriding the default setting. Useful Features 244 1. From home, touch > Settings 2. Touch Date & time. The date & time settings menu appears. 3. Clear the check mark next to Automatic date & time, and then set the date and time as desired. The date and time will reflect your new settings. Set Alarms Set multiple alarms using your phone’s Clock app. Useful Features 245 1. From home, touch > Clock The Clock appears. 2. Touch the Alarm tab and then touch 3. Set the alarm options, including time, name, repeat pattern, alarm sound, vibration, snooze, etc., and then touch Useful Features 246 The alarm is set. Phone at Alarm Time ● At the set alarm time, the phone sounds the alarm and/or vibrates. ● Stopping an alarm: When the alarm sounds, drag Stop down to dismiss it. Additional Clock Features Your phone’s clock app provides additional useful features including world clock, stopwatch, and timer functions. All features are available from the clock app display. Useful Features 247 ■ From home, touch > Clock The Clock appears. World Clock The world clock lets you keep track of the current time in multiple cities around the globe. 1. From the clock app, touch World Clock. 2. Touch and select a city. 3. Repeat to add multiple cities. Stopwatch The stopwatch lets you time events down to the hundredth of a second. 1. From the clock app, touch StopWatch. 2. Touch Start to begin timing. 3. Touch Stop to stop timing. Additional options include Lap to keep track of laps, Restart to continue timing, and Reset to reset the stopwatch to zero. Timer The timer provides a countdown timer for up to 59 minutes and 59 seconds. 1. From the clock app, touch Timer. Useful Features 248 2. Use the keypad to set the length of the timer. 3. Touch Start to begin the timer. Twitter Tweet (post messages) and view other people’s tweets on Twitter. Login may be required to use Twitter. For details on Twitter, visit twitter.com. Install the Twitter App on Your Phone Before you can use Twitter on your phone, you have to download and install the app from Google Play. 1. From home, touch > Play Store 2. Touch the Search icon and search for “twitter”. 3. Touch Twitter from the results list. 4. Touch INSTALL, and then touch ACCEPT. The app will be downloaded and installed on your phone. 5. When the download has completed, touch Open. To open the app from the home screen, touch > Twitter Tweet on Twitter Read Twitter feeds, follow your friends, and tweet your own updates right from your phone. Useful Features 249 1. From home, touch > Twitter [illustration] The Twitter app launches. If this is the first time you’ve used Twitter on your phone, touch Sign in to sign in to an existing account, or touch Create my account or Sign up a different account to set up a new Twitter account. 2. Touch the “What’s happening?” text box, type a tweet, and touch TWEET. The tweet is sent and appears on your Twitter feed. Facebook Post updates, read what your friends are up to, upload pictures and check-ins, and more with on-the-go Facebook access. Install the Facebook App on Your Phone Before you use Facebook on your phone, you must download and install the app from the Google Play Store app. 1. From home, touch > Play Store 2. Touch the Search icon and search for “facebook”. 3. Touch Facebook from the results list. 4. Touch INSTALL, and then touch ACCEPT. Useful Features 250 The app will be downloaded and installed on your phone. 5. When the download has completed, touch Open. To open the app from the home screen, touch > Facebook Sign in to Your Facebook Account from Account Settings 1. From home, touch > Settings > Add account. 2. Touch Facebook. [illustration] 3. Read the disclaimer and touch I accept to continue. 4. Enter your Facebook username and password and touch Next. 5. Touch Done. Your Facebook account is added to your phone. Use Facebook Once you’ve downloaded the app and signed in, you can post and read updates, upload pictures, tag locations, and more, all from your phone. 1. From home, touch > Facebook [illustration] The Facebook app launches. Useful Features 251 If this is the first time you’ve used Facebook on your phone, enter your Facebook ID and password and touch Log in to sign in to an existing account, or touch Sign Up for Facebook to set up a new Facebook account. 2. Touch Status and type an update, touch Photo and upload a picture from the gallery, touch Check In to share your location, “Like” and comment on friends’ posts, and more. YouTube View videos uploaded to YouTube and upload your own videos to your YouTube account. View YouTube Videos You can use the YouTube app to view videos on YouTube even if you aren’t signed in to a YouTube account. 1. From home, touch > YouTube The YouTube app launches. If you’re prompted to add or create an account, follow the onscreen instructions to continue. 2. Search through the YouTube channels and touch a video you want to see. The video plays on your phone screen. Touch the screen to pause or resume play while watching. Post a Video to YouTube You can post videos to your YouTube account from your phone. Before posting, you must set up a YouTube account and sign in to it on your phone. Useful Features 252 1. From home, touch > YouTube The YouTube app launches. 2. Touch If you’re prompted to create a channel, follow the onscreen instructions to continue. 3. Touch > Uploads. at the top of the screen and then select a video to upload. Enter a title, description, and tags, and select a privacy setting. Useful Features 253 4. Touch The video is uploaded to your YouTube channel. Google Play Music App The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as well as songs you have loaded from your own music library. The music you choose is automatically stored in your Google Play Music library and instantly ready to play via streaming or download. For more information about Google Play Music, visit play.google.com/about/music. Note: For information about loading music onto your phone, see Transfer Files Between Your Phone and a Computer. Play Music with Google Play Use the Google Play Music app to listen to all your music on your phone. Compatible music file formats include: MP3, AAC, and FLAC. 1. From home, touch > Play Music The Play Music app opens to the Listen Now view. If you’re prompted to select an account, follow the onscreen instructions to continue. If the menu list appears, touch Listen now. Useful Features 254 2. Touch an item from the category window and then touch a song. The song begins playing. You can select a song from a library category such as Artists or Albums in My Library. Touch > My Library. You can select a song from a playlist in Playlists. Touch Touch a song/artist name at the bottom of the screen to display the Google Play Music player screen. > Playlists. Google Play Music Screen Layout The following diagram outlines the main features of the Play Music app player screen. When the Google Play Music player screen is not displayed, touch a song/artist name at the bottom of the screen. Useful Features 255 Feature Description Music title/artist Display a music title and artist name. Show music image Display music image. Return to previous screen Touch to return to the previous screen. Options menu Set the following options: Add to playlist, Go to artist, Go to album, Clear queue, Save queue. Queue list Display a queue list. Progress bar Drag the bar forward/back to move to any point in a song. Repeat Repeat a song. Previous song Touch twice to go back to the previous song. Touch once to restart the current song. Play/pause Touch to switch play and pause. Next song Go to the next song. Shuffle Play songs in random order. Rate (thumbs up/thumbs down) Touch to rate songs. Useful Features 256 Create Playlists in Google Play Music Organize music into playlists to fit every occasion. 1. From home, touch > Play Music The Play Music app opens to the Listen Now view. 2. Display a song or album you want to add and then touch Useful Features next to it. 257 3. Touch Add to playlist > New playlist. 4. Enter a name and touch OK. The playlist is created. 5. Return to the Listen Now view, display a song or album you want to add, and then touch next to it. Touch Add to playlist >. Useful Features 258 The song or album is added to the playlist. Repeat to add more items to the playlist. You can also create a playlist from a category window such as Albums or Songs in My Library. Adding Currently Playing Music to a Playlist ■ From the player view, touch > Add to playlist > . The music is added to the playlist. Sprint Music Plus With Sprint Music Plus and the Music Store, Ringtone Store, and Ringback Tone Store, you can purchase, download, and play music, ringtones, and ringback tones for your phone. Install the Sprint Music Plus App on Your Phone Before you use Sprint Music Plus on your phone, you must download and install the app from the Google Play Store app. 1. From home, touch > Play Store 2. Touch the Search icon and search for “sprint music plus”. 3. Touch Sprint Music Plus from the results list. 4. Touch INSTALL, and then touch ACCEPT. The app will be downloaded and installed on your phone. Useful Features 259 5. When the download has completed, touch Open. To open the app from the home screen, touch > Sprint Music Plus Access Sprint Music Plus 1. From home, touch > Sprint Music Plus [illustration] The app opens. The first time you use the app, touch Accept to agree to the Premium Services Terms of Use. 2. Touch a store option from the main page (Ringbacks Store, Music Store, or Ringtones Store), or touch > Music (under Library) to access your music. [illustration] Touch the onscreen navigation tools to skip ahead or rewind. Touch additional options. For more information, touch > Settings at any time to see > About or Help. Purchase and Download Music from the Sprint Music Plus Store From the Sprint Music Plus Store, you can shop for songs to purchase and download to your phone. 1. From home, touch > Sprint Music Plus > Music Store. [illustration] The app will open and display the Music Store. 2. Enter a song or artist in the search field or browse through options in the tabs in the center of the screen. [illustration] 3. Touch a song to select it. [illustration] The song information screen is displayed. 4. Follow the onscreen instructions to preview or purchase the song. Touch display the Sprint Music Plus menu. Useful Features at any time to 260 Tip: For ringtones or ringback tones, touch Ringtone Store or Ringback Tone Store from the Sprint Music Plus main menu. Google Wallet You must have a Google Wallet account associated with your Google Account to purchase items from the Google Play Store app. To create a Google Wallet account, do one of the following: ■ On your computer, go to google.com/wallet to create a Google Wallet account. – or – ■ The first time you use your phone to buy an item from Google Play, you’re prompted to enter your billing information to set up a Google Wallet account. Warning: When you’ve used Google Wallet once to purchase an application from the Google Play Store app, the phone remembers your password, so you don’t need to enter it the next time. For this reason, you should secure your phone to prevent others from using it without your permission. (For more information, see Screen Lock.) OfficeSuite ® ® ® ® View files created in Microsoft Office (Word , Excel , PowerPoint ), PDFs, and more on your phone. 1. From home, touch > OfficeSuite OfficeSuite launches. If you’re prompted to register your Email address, follow the onscreen instructions to continue. Useful Features 261 2. Swipe the screen right and then touch an item (such as My documents) that contains a file you want to open. The app displays the file. Clip Now Clip Now lets you capture and manage screenshots easily. If you capture a Web page, you can manage the URL and the Web page together. Useful Features 262 Enable Clip Now 1. From home, touch > Settings 2. Touch Clip Now. 3. Touch Clip Now. (Enabled when the check mark is entered) [illustration] Clip Now is ready to use. Useful Features 263 Capture Screenshots Using Clip Now 1. Slide your finger along the top edge of the screen. A screenshot of the current screen is captured. You can slide from either direction to capture a screenshot. When you capture a screenshot of a Web page, the URL of the Web page will also be saved. Useful Features 264 Manage Screenshots Captured Using Clip Now 1. From home, touch > Clip Now The screenshot list is displayed. If instructions for using Clip Now appear, follow the onscreen instructions to continue. 2. Touch a screenshot you want to view. The screenshot details screen is displayed. Useful Features 265 Touch and hold the image and then touch to share the image via Email, etc. Touch and hold the image and then touch to delete the image. 3. Touch or Share: Share the image via Email, etc. Delete: Delete the image. If you touch a URL, you can open its saved Web page. Useful Features 266 Connectivity The following topics address your phone’s connectivity options, including USB file transfer and tethering, ® Wi-Fi, Bluetooth , and more. Connections Optimizer The Connections Optimizer is a tool that automatically selects the best mobile network for your phone, including “remembered” Wi-Fi networks. About Connections Optimizer The Connections Optimizer helps you manage and enhance your data experience by finding and connecting to “remembered” Wi-Fi networks on your phone. Remembered Wi-Fi networks are networks with which you have previously chosen to connect. Active Wi-Fi connections may offer improved performance and generally improve battery life while allowing you to talk on the phone and use data at the same time. The Connections Optimizer works by searching for available “remembered” Wi-Fi networks. If you do not leave your Wi-Fi antenna on all the time, you will only notice the Connections Optimizer operating at certain times of the day in a small number of locations on the network. Your Wi-Fi antenna will conserve battery by scanning for connections periodically (not continuously), and if no connection is achieved, the antennas will be turned off. You may also manually turn the antennas off during the scan period. To facilitate quality assurance and enable feature enhancements, information is collected about your battery levels, Wi-Fi and network connections and usage. No personal information is collected. Connectivity 267 Enable Connections Optimizer 1. From home, touch > Settings > More... > Mobile networks > Automatic Connections. 2. Touch Connections Optimizer to enter the check mark in the box. (Enabled when the check mark is entered) Connections Optimizer will turn on and automatically analyze your phone’s connection options. Connectivity 268 Disable Connections Optimizer 1. From home, touch > Settings > More... > Mobile networks > Automatic Connections. 2. Uncheck the box on the Connections Optimizer page. Connection Optimizer will turn off. Connect to a Computer via USB One way to back up or sync files between your phone and a computer is by using a direct USB connection. Connectivity 269 Transfer Files Between Your Phone and a Computer You can use the supplied micro USB cable to connect your phone directly to your computer and transfer music, pictures, and other content files. For example, if you have a music album stored on your computer that you want to listen to on your phone with any of the music apps, just attach your phone to the computer and copy the files to the music folder. Cable Cautions Do not pull or twist cables forcefully. May break wires. File Transfer Tips ● If you want to save data to an SD card on your phone, make sure the SD card is installed and active. See Phone Memory/SD Card. ● Avoid removing the SD card while transferring data. ● Data exchange may use the methods outlined in the following table: Method Description Media Device (MTP) Transfer files between your phone and computer such as pictures, videos, and music. Camera (PTP) Transfer picture and video files between your phone and computer. USB mass storage (UMS) Exchange data with a computer using an optional installed SD card as an external storage device. Transfer Files Between the Phone and a Computer 1. Connect your phone to your computer using the supplied micro USB cable. Insert the smaller end of the cable to the charger/accessory jack at the bottom of the phone. Insert the USB end of the cable into an available USB port on your computer. You may need to remove the USB cable from the charger body to access it. Connectivity 270 2. When window. appears in the notifications area, drag the status bar down to display the notifications 3. You will see either Connected as a media device or Connected as a camera. The files on your phone can now be accessed via your computer. For most transfers, you’ll want to use Connected as a media device. To change the option, touch it in the notifications window to open the Settings > USB Connection window, and then touch the desired option. Connectivity 271 4. On your computer, navigate to the detected device (such as through the My Computer menu) and open it. 5. If available, select a drive (card for SD card, phone for internal phone storage). 6. Select a folder (for example, Music for songs and albums) and copy files to it from your computer. 7. When you are done, disconnect your phone from your computer. The transferred files are now saved to your phone or SD card. Wi-Fi Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phone’s Wi-Fi, you need access to a wireless access point or “hotspot.” The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and other objects through which the signal passes. Turn Wi-Fi On and Connect to a Wireless Network Use the Wireless & networks setting menu to enable your phone’s Wi-Fi radio and connect to an available Wi-Fi network. 1. From home, touch Connectivity > Settings 272 2. Touch Wi-Fi. The Wi-Fi settings menu appears. 3. Touch the Wi-Fi slider to turn Wi-Fi on Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. To disable Wi-Fi, touch the slider again 4. Touch a Wi-Fi network to connect, enter the password (if it’s not an open network), and then touch Connect. Connectivity 273 Your phone is connected to the Wi-Fi network. You will see ( ) in the status bar. The password, for a household wireless LAN router, is sometimes found on a sticker on the router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For password for a public wireless LAN, check with user’s service provider. Entering a password is not required if an access point is not security protected. WPS Push Button: Use the WPS function to connect to WPS-capable devices. Add network: Set network information manually to connect to a network. Note: The next time your phone connects to a previously accessed secured wireless network, you will not be prompted to enter the password again, unless you reset your phone to its factory default settings or you instruct the phone to forget the network. Note: Wi-Fi networks are self-discoverable, which means no additional steps are required for your phone to connect to a Wi-Fi network. It may be necessary to provide a user name and password for certain closed wireless networks. Wi-Fi Settings Use the Wi-Fi settings menu to manually set your Wi-Fi connection options. Connectivity 274 1. From home, touch > Settings 2. Touch Wi-Fi. The Wi-Fi settings menu appears. Connectivity 275 3. Touch the Wi-Fi slider to turn Wi-Fi on Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. To disable Wi-Fi, touch the slider again 4. Touch > Advanced. The advanced Wi-Fi settings menu appears. Connectivity 276 5. Select an option from the following to change its settings. Network notification: When enabled, your phone alerts you when a new Wi-Fi network is available. Keep Wi-Fi on during sleep: Specify when to switch from Wi-Fi to mobile data for data communications, when the device goes to sleep (when the backlight goes out). This setting can affect data usage, since the data connection will remain active even when the phone screen is off. Scanning always available: When enabled, your phone will allow Google location service and other apps to scan for networks, even when Wi-Fi is turned off. Avoid poor connections: When enabled, your phone does not use a Wi-Fi network when there is a poor connection. Install certificates: If you have certificates stored on an installed optional memory card (not included), you can use this option to install the certificates. Wi-Fi optimization: Enable your phone to use as little battery as possible when using Wi-Fi. MAC address: View your device’s MAC address, needed for connecting to some secured networks. IP address: View your device’s IP address. Your Wi-Fi settings changes are saved. Disconnect Wi-Fi You may wish to disconnect from a connected Wi-Fi network without turning Wi-Fi off. Connectivity 277 1. From home, touch > Settings 2. Touch Wi-Fi. The Wi-Fi settings menu appears. Connectivity 278 3. Touch the name of the connected access point and then touch Forget. Wi-Fi is disconnected. After disconnecting from an access point, you may need to re-enter the password to reconnect. Wi-Fi Direct Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices simply via Wi-Fi, without an access point or via the Internet. 1. From home, touch Connectivity > Settings 279 2. Touch Wi-Fi. The Wi-Fi settings menu appears. 3. Touch the Wi-Fi slider to turn Wi-Fi on Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. Connectivity 280 4. Touch > Wi-Fi Direct. The Wi-Fi Direct settings menu appears. Wi-Fi Direct and Wi-Fi are unavailable at the same time. 5. Touch a device with which to connect. If connected via Wi-Fi, you will see a confirmation. Follow the onscreen instructions. 6. Accept the connection on the other device. The phone is connected via Wi-Fi Direct. Connectivity 281 If a connection is not accepted after a certain period, the connection request is cancelled. To stop a connection, touch the connected device name > OK. Bluetooth® ® Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number ® ® of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth -enabled handhelds, ® computers, printers, and wireless phones. The Bluetooth communication range is usually approximately 30 feet. Bluetooth® Hints ® Question: Can’t use Bluetooth ? ® Answer: Is your phone in airplane mode? Bluetooth is unavailable in airplane mode. Bluetooth® Function Cautions ® Wireless connectivity with all Bluetooth devices is not guaranteed for the phone. During wireless and hands-free conversations, noise may be audible depending on conditions. Information may not appear correctly on connected devices depending on the transferred data. Bluetooth® Information ® ® Bluetooth is a technology that enables wireless connection with computers, Bluetooth devices with hands-free features, etc. Function Description Audio output Listen to music, etc., wirelessly. Hands-free calls Call hands-free, using Bluetooth -capable hands-free devices and headsets. Data exchange Exchange data with Bluetooth devices. ® ® Enable the Bluetooth® Feature ® Use the settings menu to enable or disable your phone’s Bluetooth capabilities. ● Wireless connection to all Bluetooth functions is not guaranteed for the phone. ● The phone may not connect properly depending on the other device. ● Noise may be experienced with wireless calls and hands-free calls depending on the conditions. ® To enable Bluetooth Connectivity ® 282 1. From home, touch > Settings 2. Touch Bluetooth. ® The Bluetooth settings open. Connectivity 283 ® 3. Touch the slider to turn Bluetooth on ® Bluetooth is enabled. ® To disable Bluetooth , touch the slider again ® Tip: You can also turn Bluetooth on or off with the toggle menu in the notifications window. Drag the status bar down to display the notifications window, then touch quick settings menu and then ® BLUETOOTH to turn Bluetooth on or off. ® Note: Turn off Bluetooth when not in use to conserve battery power, or in places where using a wireless phone is prohibited, such as aboard an aircraft and in hospitals. Pair Bluetooth® Devices ® ® Search for and pair nearby Bluetooth devices. Registered Bluetooth devices can be connected simply. ● ® ® Enable the Bluetooth function on the Bluetooth devices being paired beforehand. ® To pair Bluetooth devices: Connectivity 284 1. From home, touch > Settings 2. Touch Bluetooth. ® The Bluetooth settings open. Nearby devices appear in the “AVAILABLE DEVICES” list. If a target device is not detected, touch SEARCH FOR DEVICES to search again. 3. Touch a device from the “AVAILABLE DEVICES” list, and follow the onscreen instructions to pair with the device. ® The Bluetooth device is paired to your phone. Connectivity 285 ® Methods to accept a Bluetooth connection differ depending on the devices used. Unpairing from a Paired Device ® 1. From the Bluetooth settings menu, touch next to the paired device you wish to unpair. 2. Touch Unpair. The device is unpaired from your phone. To make another connection with the device, you will need to pair again. Connect to a Paired Bluetooth® Device ® You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a ® compatible Bluetooth headset or car kit. It’s the same procedure to set up stereo audio and hands-free devices. Connectivity 286 1. From home, touch > Settings 2. Touch Bluetooth. ® The Bluetooth settings open. ® Paired Bluetooth devices appear in the “PAIRED DEVICES” list. 3. Touch a device from the “PAIRED DEVICES” list. Your phone connects to the paired device. Connectivity 287 ® The pairing and connection status is displayed below the device’s name in the Bluetooth devices section. ® When the device is connected to your phone, the Bluetooth paired icon is displayed in the status bar. Depending on the type of device you have connected, you can then start using the headset or car kit to listen to music or make and receive phone calls. ® Note: Due to different specifications and features of other Bluetooth -compatible devices, display and operations may be different, and functions such as transfer or exchange may not be possible with all ® Bluetooth -compatible devices. Send Information Using Bluetooth® ® ® You can use Bluetooth to transfer information between your phone and another Bluetooth -enabled device such as a phone or notebook computer. Types of Data You Can Send via Bluetooth® You can send various types of information including the following, depending on the device you are sending to: ● Images and videos ● Contacts ● Audio files In the instructions below, Contacts data is being used as an example. Sending Contacts Data via Bluetooth® 1. From home, touch > People You will see the Contacts list. Connectivity 288 2. Touch a contact to send. 3. Touch Connectivity > Share > Bluetooth. 289 4. Touch a paired device to receive the data. The contact information is sent. If you see a message to confirm, follow the onscreen instructions. Receive Data via Bluetooth® ® Your phone is capable of receiving a wide variety of file types with Bluetooth , including pictures, music tracks, and documents such as PDFs. ® 1. When another device attempts to send a file to your phone via Bluetooth , you will see a request to accept the file. Connectivity 290 2. Touch Accept. The file is sent to your phone. When your phone receives a file, you will see a notification. To open the file immediately, drag the status bar down to display the notifications window, and then touch the notification. When you open a received file, what happens next depends on the file type: • Media files and documents are usually opened directly in a compatible application. For example, if you open a music track, it starts playing in the Music application. • For a vCard contact file, if there are multiple vCard files on your storage card, you can choose to import one, several, or all of those contacts to your contacts list. View Your Phone’s Screen on Other Devices You can display your phone’s screen content on the screen of another device (mirroring function). This allows you to enjoy pictures and videos on your phone on the larger screen of a TV or similar device. Your phone connects to nearby Wi-Fi Direct-capable devices via Wi-Fi without needing to route through an access point. ● Depending on the app, you may not be able to display its screen on a connected device. Connectivity 291 Enable the Wireless display 1. From home, touch > Settings > Display > Wireless display. The Nearby devices menu opens. 2. Touch > Enable wireless display. (Enabled when the check mark is entered) Nearby devices is enabled. 3. Select your nearby device options, such as Shared contents, Allowed devices, Denied devices, and download options. Connectivity 292 [illustration] The Nearby devices settings are saved. Connectivity 293 Global Services SM With your phone and global roaming service from Sprint Worldwide Wireless Service, you can make phone calls and use wireless data services around the globe on compatible CDMA networks. For a country-specific travel guide, select your phone and destination from sprint.com/traveltips. Set the Communications Method for Global Use Select a communications method for an overseas carrier as needed. 1. From home, touch Global Services > Settings 294 2. Touch More…. 3. Touch Mobile networks. Global Services 295 4. Touch Preferred network type > LTE/CDMA or CDMA. The communications method is set. Setting the Carrier You can select a specific local carrier to use when traveling internationally. At the time of purchase, your phone is preset to connect automatically to an appropriate carrier in your current area. 1. From home, touch Global Services > Settings 296 2. Touch More…. 3. Touch Mobile networks. Global Services 297 4. Touch Network operators. 5. Touch an available network. The selected carrier is set. To select automatically to an appropriate carrier (default), touch Choose automatically. To search for all available networks, touch Search networks. Activate Sprint Worldwide Service on Your Account Before using your phone in global roaming mode, you must activate Sprint Worldwide service. To activate Sprint Worldwide service: ■ Chat with or email an international support rep by visiting sprint.com/swwsupport. – or – ■ Call Sprint Worldwide Customer support at 1-888-226-7212. Enable Global Roaming Mode Your phone is designed to enter global roaming mode automatically when you activate your Sprint Worldwide service, meaning that it should automatically connect to an appropriate CDMA/LTE network when you travel. You may set global roaming options through the settings menu. You may also need to set your network mode options through the settings menu. See Set the Communications Method for Global Use. Global Services 298 To set your roaming options manually: 1. From home, touch > Settings 2. Touch More…. Global Services 299 3. Touch Mobile networks. 4. Touch Roaming. [illustration] 5. Touch Roaming mode. [illustration] 6. Touch Sprint only or Automatic. [illustration] The selected roaming method is set. 7. Touch Roaming Settings. [illustration] 8. Touch Roaming guard. [illustration] 9. Select roaming guard options for each category. [illustration] The selected options are set. Global Services 300 Make and Receive Worldwide Calls When traveling on international networks, you can place and answer calls as you would on the Sprint network (see Place and Answer Calls), although some additional instructions may be required to place a call. Some features and services are not available in all countries. For more information on services that are available while roaming, visit sprint.com/sww. Make Calls Using Plus (+) Code Dialing Placing calls from one country to another country is simple with the Plus (+) Code Dialing feature. When placing international calls, you can use Plus Code Dialing to enter the appropriate international access code for your location (for example, 011 for international calls placed from the United States). Note: Plus Code Dialing is only available when roaming internationally on GSM networks and on certain CDMA networks in the United States, Canada, and the Caribbean. Note: International access codes and dialing information are available online at sprint.com/sww. To use Plus Code Dialing to place an international call: 1. From home, touch > Phone to display the dialer screen. 2. If you are on certain CDMA networks in the United States, Canada, and the Caribbean, touch and hold to insert a “+” on the phone dial screen. (The “+” symbol automatically inserts the international access code for the country from which you are calling.) 3. If you are outside of certain CDMA networks in the United States, Canada, or the Caribbean, enter the international access code for the country from which you are calling. 4. Touch 5. Touch to insert the US country code, and then enter the area code and number. to place the call. Calls to Landline Phones/Wireless Phones in Country of Stay You can use the same procedure to dial locally from your phone as you would from a landline phone in your country of stay. You don’t need to add an international access code or country code. Global Services 301 1. From home, touch > Phone to display the dialer screen. The phone app opens. 2. Touch the number keys on the dialpad to enter the phone number. 3. Touch to call the number. [illustration] The phone dials the number. The call begins when the other party answers. Global Services 302 4. To end the call, touch [End call icon]. [illustration] The call ends. Sprint International Voicemail Service Your Sprint voicemail will follow you as you travel. All of your unanswered calls will be forwarded to your Sprint voicemail. You will need to be sure your voicemail box is already set up and that you know your voicemail password. Note: Sprint voicemail may not be available on all networks; check sprint.com/sww for service information. International Voicemail Troubleshooting There are a few tips to keep in mind when using Sprint voicemail while traveling. ● Some carriers may not support voicemail indicators. It may be necessary to call your voicemail to see if you have any new messages. ● If you hear the message “Please enter the number of the subscriber you wish to call,” enter your 10-digit wireless phone number. Set Up Your Voicemail Access Number for International Use To simplify accessing your Sprint Voicemail while traveling, you can set up your voicemail access number as a Contacts entry. This will make it faster and easier to access your messages while roaming internationally. Global Services 303 1. From home, touch 2. Touch Add Contact Global Services > People to add a contact. 304 3. Type the contact information (for example, “My Voicemail”). 4. Touch the Phone field, touch and hold code, and your wireless phone number. Global Services to enter a “+”, and then touch , your area 305 5. Touch DONE. Your voicemail access number is saved as a contact. Access Your Voicemail Internationally You will need to call your voicemail number to access your voicemail while roaming internationally. New Message Indicators Your voicemail message indicators may be displayed differently when roaming internationally. ● A “Message Waiting” indicator icon or a text message is displayed when a voicemail message is received. ● You may see “Missed Call” on your screen prior to receiving a message notification. ● You must call voicemail in order to retrieve messages. Follow the instructions on the previous page to store your voicemail number for easy access. Retrieve Voicemail Messages The voicemail retrieval process while traveling is the same as on the Sprint Network; however, you will be required to enter your voicemail password. To retrieve your voicemail messages: Global Services 306 1. From home, touch > People 2. Touch the voicemail entry and then touch the number to call it. [illustration] Your phone dials your voicemail number. 3. When your voicemail answers, touch voicemail. , enter the password, and touch to access your [illustration] Your voicemail box is accessed. Contact Sprint for Assistance with International Service If you experience any issues with voice or data services while outside of the United States, Sprint offers customer support 24 hours a day. In the event that you do experience an issue, try the following actions: ● First try powering your phone off and then back on; this will force your phone to reregister with the network. ● Try manually selecting another network. Information for selecting networks can be found in the phone guide. If neither of these actions resolves your issue, you will need to contact customer service (see below). When calling to report an issue, the following information will be beneficial in trying to resolve your issue as quickly as possible: Global Services 307 ● Your wireless phone number. ● The city and country you are traveling in. ● Any error message that displays on your phone or that you heard when trying to place a call. ● If the issue is with data, were you able to place voice calls? ● If the issue is with voice service, were you able to access data? Please call the numbers below if you need assistance: While in the United States: Call 1-888-226-7212. While traveling outside the United States: Enter the country code and then dial 1-817-698-4199. There is no charge for this call from your wireless phone. From a landline phone when outside the United States: Sprint Worldwide Customer Support can be reached from a landline phone at 1-817-698-4199. Access or connection fees may apply. The toll free numbers below can also be used to contact Sprint Worldwide Customer Support in the following countries: Country From Landline Phone Caribbean (Anguilla, Barbados, Cayman Islands, and Dominica) 1-888-226-7212 France 0800-903200 Germany 0800-180-0951 Italy 800-787-986 Mexico 001-877-294-9003 Trinidad and Tobago 1-800-201-7545 United Kingdom 0808-234-6616 Note: This toll free service is available on ordinary landline phones and some public pay phones. This service does not cover any hotel access charges. Global Services 308 Settings The following topics provide an overview of items you can change using your phone’s Settings menus. Basic Settings From the home screen, touch > Settings to access your phone’s settings menu. The table below outlines the top-level settings categories. Category Description Wi-Fi Enable and set Wi-Fi options. Wi-Fi Calling Set options for voice services via Wi-Fi network. Bluetooth Enable and set Bluetooth options. Call Configure options for calling with your phone. Data usage Check your phone’s data usage. More... Set additional wireless and networks options. Home Configure settings for the apps list. harman/kardon audio Configure settings for the Harman sound effect. Sound Set ringtone, operation tones, etc. Clip now Enable Clip Now and check usage instructions. Display Set brightness, wallpaper, etc. Storage Check memory usage and manage usage of an optional SD card. USB connection Select the data exchange method for USB connection. Battery Check your phone’s battery usage. Apps Check installed and running applications. Location services Select your phone’s location access options. Settings ® 309 Category Description Security Lock the screen, set encryption options, etc. Language & input Select your phone’s language, select and setup input method, etc. Backup & reset Back up your phone’s data and settings. Add account Add or manage accounts. Date & time Configure date and time settings. Accessibility Set accessibility options such as screen magnification, hearing aid compatibility, etc. Printing Configure settings for cloud printing, etc. Activate this Device Activate a new phone. System updates Update your phone’s profile, software, etc. About phone Check your phone’s important information. Access Settings 1. From home, touch > Settings The settings menu opens. Settings 310 2. Select settings. Settings are made and applied. TTY Mode A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission. Your phone and TTY device will connect using a special cable that plugs into your phone’s headset jack. If this cable was not provided with your TTY device, contact your TTY device manufacturer to purchase the connector cable. To turn TTY Mode on or off: 1. From home, touch Settings > Settings 311 2. Touch Call > TTY mode. 3. Touch TTY Full, TTY HCO, or TTY VCO to turn TTY mode on. – or – Touch TTY Off to turn TTY mode off. Your phone’s TTY mode is set. Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the headset jack. Warning: 9-1-1 Emergency Calling It is recommended that TTY users make emergency calls by other means, including Telecommunications Settings 312 Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 9-1-1 may be corrupted when received by public safety answering points (PSAPs), rendering some communications unintelligible. The problem encountered appears related to TTY equipment or software used by PSAPs. This matter has been brought to the attention of the FCC, and the wireless industry and the PSAP community are currently working to resolve this. Wi-Fi Settings Menu The Wi-Fi settings menu lets you turn Wi-Fi on or off, set up and connect to available Wi-Fi networks, and configure advanced Wi-Fi options. For more information about Wi-Fi settings, see Wi-Fi. 1. From home, touch Settings > Settings 313 2. Touch Wi-Fi. The Wi-Fi settings menu appears. 3. Touch the Wi-Fi slider to turn Wi-Fi on Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. To disable Wi-Fi, touch the slider again 4. Touch a Wi-Fi network to connect, enter the password (if it’s not an open network), and then touch Connect. Settings 314 Your phone is connected to the Wi-Fi network. You will see ( ) in the status bar. The password, for a household wireless LAN router, is sometimes found on a sticker on the router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For password for a public wireless LAN, check with user’s service provider. Entering a password is not required if an access point is not security protected. WPS Push Button: Use the WPS function to connect to WPS-capable devices. Add network: Set network information manually to connect to a network. Wi-Fi Settings Operations Wi-Fi setting options let you set up and manage wireless access points. Settings 315 1. From home, touch > Settings 2. Touch Wi-Fi. Settings If Wi-Fi is turned off, turn it on. 316 3. Touch The Wi-Fi setting options appear. 4. Select an option to change its settings. Scan: Search for available Wi-Fi networks. WPS Pin Entry: View the PIN used by your device to set up a PIN-secured connection to a Wi-Fi router or other equipment. Wi-Fi Direct: Connect to other Wi-Fi Direct devices. Advanced: Configure detailed Wi-Fi settings. See Wi-Fi Settings for details. Wi-Fi Calling Settings TBD Bluetooth® Settings ® Your phone’s Bluetooth capabilities let you use wireless headsets, send and receive pictures and files, ® and more. For details on your phone’s Bluetooth usage, see Bluetooth®. Settings 317 1. From home, touch > Settings 2. Touch Bluetooth. ® The Bluetooth settings open. Bluetooth® Settings Operations ● Settings ® Enable Bluetooth: In Bluetooth settings, touch the slider Touch Alternatively, touch Bluetooth > to enable and or to disable. or 318 ● ● ● ® Enable Your Phone to be Discoverable to Other Devices: From Bluetooth settings, touch your phone name. Touch the phone name to toggle discoverable/hidden setting. The indication below the phone name shows the discoverability status. After the predetermined time, the phone returns to hidden mode and is no longer discoverable by nearby devices. This setting is available when Bluetooth is enabled. Pairing Bluetooth Devices: Make sure the other devices are set to be discovered. From ® Bluetooth settings, touch the device name in the “AVAILABLE DEVICES” list and follow the onscreen instructions. Depending on the device, you may be required to enter or accept a passkey. If the target device does not appear, touch SEARCH FOR DEVICES to search again. This setting is available when Bluetooth is enabled. ® ● ® ® next to a paired device name, and then ® This setting is available when Bluetooth is enabled. ® Enable Service from Paired Device: From Bluetooth settings, touch device name, and then touch the listing under PROFILES. If a confirmation prompt appears, follow the onscreen instructions. This setting is available when Bluetooth is enabled. This setting is available when the paired device is providing a service. Touch the setting to toggle next to a paired ® or ® Search for Other Devices: From Bluetooth settings, touch SEARCH FOR DEVICES. ● next to a paired This setting is available when Bluetooth is enabled. Cancelling Pairing: From Bluetooth settings, touch touch Unpair. ● ® Change the Name of a Paired Device: From Bluetooth settings, touch device name, touch Rename, enter a new name, and touch OK. ● ® ® This setting is available when Bluetooth is enabled. ® Change your phone name as it appears on other devices: From Bluetooth settings, touch > Rename phone > Enter a name > Rename. Settings 319 ● ● ® Set Visibility Timeout: From Bluetooth settings, touch option. > Visibility timeout and select an Touch Never time out to allow your phone always to be discoverable unless you turn off discoverability. This setting is available when Bluetooth is enabled. ® ® ® Check Files Received via Bluetooth Transfer: From Bluetooth settings, touch received files, and follow the onscreen instructions. > Show Call Settings Your phone’s Call Settings menu lets you configure your voicemail options and a number of other settings for the phone application. Call Settings Overview The call settings menu allows you to configure the following options: Call Setting Description Voicemail Configure your voicemail settings. Quick responses Edit a message that is played when you cannot answer a call. Fixed Dialing Numbers Enable FDN, and add contacts to the FDN list, etc. North American dialing Enable North American dialing (international calls in North America). International dialing Set an international dialing code. TTY mode Toggle TTY modes. See TTY Mode for details. Hearing aids Enable hearing aid compatibility. Noise canceller Enable the noise canceller function. DTMF tones Set the length of Dual-tone Multi-frequency (DTMF) tones. CDMA call settings Make settings for CDMA. Settings 320 Access Call Settings Options 1. From home, touch > Settings 2. Touch Call. 3. Set your Call options. Your Call settings are saved and applied. Settings 321 Data Usage Settings The Data usage menu lets you view your phone’s mobile and Wi-Fi data usage, set data limits, restrict hotspot usage, and more. 1. From home, touch > Settings 2. Touch Data usage. The data usage window opens. Settings 322 Data Usage Settings Operations ● Enable Mobile Data: In the Data usage window, touch the check box for Mobile data to enable the service. ● If a confirmation appears, follow the onscreen instructions. Enter the check mark to enable, clear the check mark to disable. Set Amount for Alert when Data Usage Increases: From the Data usage window, insert a check mark next to Set mobile data warning, and then drag the horizontal warning slider up and down to set an amount. ● Data usage amounts are approximate. Actual amounts may differ. This setting is available when Mobile data is enabled. Enable Restrictions on Mobile Data Usage: From the Data usage window, touch Set mobile data limit > OK to enable restriction. ● A check mark will appear. With restriction turned on, drag the horizontal Limit slider up or down to set the data usage limit. This setting is available when Mobile data is enabled. Set Date for Resetting Data Usage: To set the data usage measuring cycle, from the Data usage window, touch the box next to Data usage cycle, touch Change cycle, set a reset date, and touch Set. This setting is available when Mobile data is enabled. ● Check Data Usage for Each Application: To see how your data is being used, slide the vertical white bars in the graph to set a usage period, and then touch an app name to see its usage for the period. ● Enable permission for automatic app syncing: From the Data usage window, touch Auto-sync data. ● Enter the check mark to enable, clear the check mark to disable. Enable Restriction on usage of mobile data with Wi-Fi: From the Data usage window, touch > Mobile hotspots. Settings When entering a check mark next to the available Wi-Fi networks to enable, you can restrict apps from using these networks when in the background, and you can configure apps to warn you before using these networks for large downloads. 323 More Settings The More settings menu provides access to additional wireless and network options, such as default messaging app, VPN, Mobile networks, and more. More Settings Options Setting Description Airplane mode Disable all settings that emit or receive signals. Phone stays powered on. Default SMS app Set a default SMS app. Tethering & portable hotspot Configure settings for tethering and Wi-Fi hotspots. VPN Add a Virtual Private Network (VPN). Mobile networks Set a network mode, etc. Cell broadcasts Set emergency alert notifications. Access More Settings Options 1. From home, touch Settings > Settings 324 2. Touch More…. 3. Set items. Your settings are saved and implemented. Default SMS App Settings If you have multiple messaging apps installed on your phone, you can choose the app your phone uses for SMS messaging. 1. From home, touch Settings > Settings 325 2. Touch More... > Default SMS app. 3. Choose a messaging app. The default messaging app is set. Note: If you choose a default messaging app other than Messages (for example, Google Hangouts), you will not be able to use the standard Messages app unless you restore it as the default messaging app. Virtual Private Networks (VPN) From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow you to connect and access resources inside a secured local network, such as your corporate network. Settings 326 Prepare Your Phone for VPN Connection Depending on the type of VPN you are using at work, you may be required to enter your login credentials or install security certificates before you can connect to your company’s local network. You can get this information from your network administrator. Before you can initiate a VPN connection, your phone must first establish a Wi-Fi or data connection. For information about setting up and using these connections on your phone, see Browser and Turn Wi-Fi On and Connect to a Wireless Network. Set Up Secure Credential Storage If your network administrator instructs you to download and install security certificates, you must first set up the phone’s secure credential storage. 1. From home, touch Settings > Settings 327 2. Touch Security, and then touch Screen lock > Password. 3. Enter a new password (at least four characters including letters) for the credential storage, and then touch Continue. Settings 328 4. Reenter the password and then touch OK. The password is set, allowing secure credential storage. 5. Touch Trusted credentials in the Security settings menu and then touch your preferred system and user credentials. Your secure credentials storage is set. You can then download and install the certificates needed to access your local network. Your network administrator can tell you how to do this. Add a VPN Connection Use the Wireless & networks settings menu to add a VPN connection to your phone. Settings 329 1. From home, touch > Settings 2. Touch More… > VPN. The VPN settings window appears. Settings 330 3. Touch Add VPN profile , and then enter the information for the VPN you want to add. Information may include Name, Type, Server address, PPP encryption (MPPE), and advanced options. Set up all options according to the security details you have obtained from your network administrator. 4. Touch Save. Your VPN is added to the VPNs section of the VPN settings window. Settings 331 Connect to or Disconnect from a VPN Once you have set up a VPN connection, connecting and disconnecting from the VPN is easy. Access the VPN Settings Window 1. From home, touch > Settings 2. Touch More… > VPN. The VPN settings window appears. Settings 332 Connect to a VPN 1. From the VPNs section of the VPN setting window, touch the VPN that you want to connect to. 2. When prompted, enter your login credentials, and then touch Connect. You will connect to the selected VPN. When you are connected, a VPN connected icon appears in the notification area. 3. Open the Web browser to access resources such as intranet sites on your corporate network. Settings 333 Disconnect from a VPN 1. Drag the status bar down to open the notifications window. [illustration] 2. Touch the VPN connection to return to the VPN settings window. [illustration] 3. Touch the VPN connection to disconnect from it. [illustration] Your phone disconnects from the VPN. When your phone has disconnected from the VPN, you will see a VPN disconnected icon in the notification area of the status bar. Home TBD Harman/Kardon Audio Settings You can enable improved sound quality with the Harman sound effect feature. Harman/Kardon Audio Settings Overview The Harman/Kardon Audio Settings menu allows you to configure the following options: Harman/Kardon Audio Setting Description Enable sound effect Set to ON to recover sound information lost during compression for ® improved sound quality. Enabled when an earphone, Bluetooth device, etc. is connected. Enable visualizer Set to ON for a visual display of the sound effect. XXXXXXX Set to ON for more impressive sound rendering. Help View a description of the Harman sound effect. Settings 334 Access Harman/Kardon Audio Settings 1. From home, touch > Settings 2. Touch harman/kardon audio. If a description of the Harman sound effect appears, follow the onscreen instructions to continue. 3. Set your Harman/Kardon Audio options. Your Harman/Kardon Audio settings are saved and applied. Settings 335 Sound Settings The Sound settings menu lets you control your phone’s audio, from ringtones and alerts to touch tones and notifications. Sound Settings Overview The sound settings menu allows you to configure the following options: Sound Setting Description Volumes Set volume for music, ringtones, alarms, system features, etc. Silent mode Enable silent mode. Incoming call Set incoming call options. Notification Set notification options. Dial pad touch tones Enable dialpad tones. Touch sounds Enable a tone for screen touches. Screen lock sound Enable a tone when locking/unlocking the screen. Vibrate on touch Enable vibration for screen touches. Settings 336 Access Sound Settings 1. From home, touch > Settings 2. Touch Sound. 3. Set your sound options. Your sound settings are saved and applied. Settings 337 Display Settings Adjusting your phone’s display settings not only helps you see what you want, it can also help increase battery life. Display Settings Overview The display settings menu allows you to configure the following options: Display Setting Description Brightness Set the display brightness. Wallpaper Set a wallpaper. Frameless effect Set effect that appears on the display edges when the display turns on. Display mode Set the screen colors. Lock screen while on the call Keep screen locked during calls. Screen on/off by motion Set the display to turn on/off according to phone movement or operation. Auto-rotate screen Enable automatic rotation of the screen. Set a screen timeout duration. Sleep Note: Longer durations discharge the battery more quickly. Daydream Set content to be displayed on the screen while charging. Font size Set the font size for the screen. Wireless display Set wireless output. Settings 338 Access Display Settings 1. From home, touch > Settings 2. Touch Display. 3. Set your display options. Your display settings are saved and applied. Clip Now Settings You can enable Clip Now and check usage instructions. Settings 339 Clip Now Settings Overview The Clip Now settings menu allows you to configure the following options: Clip Now Setting Description XXXXXXX Enable Clip Now. XXXXXXX Check how to use Clip Now. Access Clip Now Settings 1. From home, touch Settings > Settings 340 2. Touch Clip now. 3. Set your Clip Now options. Your Clip Now settings are saved and applied. Storage Settings The Storage settings menu lets you manage internal storage on your phone and provides options for your microSD card. Storage Settings Overview The storage settings menu allows you to configure the following options: Storage Setting Description Total space View the total space/free space in your phone memory and in an optional installed SD card. Unmount SD card If an optional SD card is installed, touch to unmount the card to allow for safe removal. Mount SD card If an optional SD card is installed, touch to mount the card and make it available for use. Erase SD card If an optional SD card is installed, touch to erase all data stored on the card and prepare it for use by your phone. Settings 341 Access Storage Settings 1. From home, touch > Settings 2. Touch Storage. 3. Check or touch items. Review your storage settings. Settings 342 USB Connection Settings USB Connection Settings lets you select with which method your phone exchanges data when you connect your phone to your computer. Select a data exchange method from the following table. USB Connection Setting Description Charge Only Only recharge after connecting. Media Device (MTP) Transfer files between your phone and computer such as pictures, videos, and music. Camera (PTP) Transfer picture and video files between your phone and computer. USB mass storage (UMS) Exchange data with a computer using your phone as an external storage device. Battery Settings You can monitor your phone’s battery usage through this settings menu. You can also view which functions are consuming your battery’s charge and at what percentage. 1. From home, touch Settings > Settings 343 2. Touch Battery. 3. Touch items to view details. Check your battery condition and access additional options. App Settings You can check installed applications and running applications. Apps Settings Overview Items that can be checked in the Apps settings menu are the following. Apps Setting Description DOWNLOADED Check downloaded apps. RUNNING Check running apps. ALL Check all apps. Settings 344 Access Apps Settings 1. From home, touch > Settings 2. Touch Apps. 3. Touch items to view details. Check your application settings condition and access additional options. Settings Depending on the app and its location, you may be able to force the app closed, uninstall or disable the app, clear cache and data, and more. 345 You can clear any disabling of apps, permission restrictions, etc. all at once for all apps by touching > Reset app preference > Reset apps. You can touch and then Sort by size/Sort by name to change how apps are sorted. Location Access Settings Your Location Services settings menu lets you select how your phone determines its location (using the wireless networks, GPS satellites, both, or neither). Location Settings Overview Your Location settings menu allows you to configure the following options. Location Setting Description Mode Select a locating method: High accuracy, Battery saving, or Device only or Accelerated location. RECENT LOCATION REQUESTS Display apps that have recently requested your phone’s location. LOCATION SERVICES Permit Google to use your phone’s location information and location history. Enable Location Services Before using any features that require location assistance, you must enable your phone’s location services. Settings 346 1. From home, touch > Settings 2. Touch Location Services. 3. Touch the setting to toggle Location on Your phone’s location services are enabled. Settings If you see a confirmation, follow the onscreen instructions to connect. 347 Access Location Settings 1. From home, touch > Settings 2. Touch Location Services. 3. Configure the desired settings. Your location settings are applied and saved. Settings 348 Security Settings The Security settings menus let you set encryption options, password visibility, administrator settings, and credential storage options. Security Settings Overview Many security settings are dependent on Screen lock settings, SIM lock settings, etc. The following table outlines the settings available through the Security settings menu: Security Setting Description Screen lock Set your screen lock. Owner info Show your information on the lock screen. Encrypt phone Encrypt all data on your phone. Encrypt microSD Encrypt the data on an optional installed SD card. Make passwords visible Toggle to show or hide passwords when entering form data. Device administrator View or turn off device administrators. Unknown sources Allow or deny installation of apps from sources other than the Google Play Store app. Verify apps Disallow or warn before installation of apps that may cause harm. Storage type Check the storage type. Trusted credentials Display trusted CA certificates. Install from microSD Install encrypted credentials. Clear credentials Delete all credentials and reset the credential storage password. Settings 349 Access Security Settings 1. From home, touch > Settings 2. Touch Security. The Security settings menu opens. 3. Set your security options. Your security settings are applied and saved. Settings 350 Lock Screen Settings The lock screen settings let you set your method for unlocking your phone, customize lock screen options, determine whether to show pop-up tips for unlocking the phone, and enter your owner information to be displayed on the lock screen. Lock Screen Cautions Make sure to make a note of the pattern/lock number/password for unlocking the screen so as not to forget them. Screen Lock You can increase the security of your phone by creating a screen lock. When enabled, you have to draw the correct unlock pattern on the screen, enter the correct PIN, or enter the correct password to unlock the phone’s control keys, and touchscreen. In order from least secure to most secure, the available screen lock options are: ● None ● Slide ● Pattern ● PIN ● Password Important: To protect your phone and data from unauthorized access, it is recommended that you use the highest security level available (Password protection). It is also recommended you frequently change your password to ensure the safety of your phone and personal data. Settings 351 Access Screen Lock Settings 1. From home, touch > Settings 2. Touch Security. The Security settings menu opens. Settings 352 3. Touch Screen lock. The Screen lock settings menu opens. Use Slide to Unlock the Screen ■ From the Screen lock settings menu, touch Slide to save the setting. The screen lock is set. Settings 353 Use a Screen Unlock Pattern 1. From the Screen lock settings menu, touch Pattern. 2. Draw the screen unlock pattern by connecting at least four dots in a vertical, horizontal, or diagonal direction. Lift your finger from the screen when finished. The phone records the pattern. 3. Touch Continue. Settings 354 4. When prompted, draw the screen unlock pattern again, and then touch Confirm. The screen unlock pattern is saved. Note: Clear the Make pattern visible check box if you do not want the unlock pattern to display on the screen when you unlock it. Note: To change your unlock screen pattern, from home, touch lock. > Settings > Security > Screen Use a Screen Unlock PIN 1. From the Screen lock settings menu, touch PIN. Settings 355 2. Enter a PIN, touch Continue, re-enter your PIN, and then touch OK to save the setting. The screen lock is set. If you fail to enter the correct PIN after five attempts, you will be prompted to wait for 30 seconds before you can try again. Use a Screen Unlock Password 1. From the Screen lock settings menu, touch Password. 2. Enter a password, touch Continue, re-enter your password, and then touch OK to save the setting. The screen lock is set. If you fail to enter the correct password after five attempts, you will be prompted to wait for 30 seconds before you can try again. Important: To protect your phone and data from unauthorized access, it is recommended that you use the screen unlock password (highest security). It is also recommended that you frequently change your password to ensure the safety of your phone and personal data. Disable the Screen Lock Follow the instructions below to turn off your current screen lock. Settings 356 1. From home, touch > Settings 2. Touch Security. The Security screen settings menu opens. Settings 357 3. Touch Screen lock. 4. Draw your unlock screen pattern, enter your PIN, or enter your password. 5. Touch None. The screen lock is disabled. Screen Security Options There are several configurable options available in the Lock Screen settings menu. Screen Security Options Overview The following options are available in the Screen Security settings menu: Screen Security Description Screen lock Set your screen lock. *2 When you have a Pattern screen lock set, you can choose whether the pattern is visible briefly as you draw it on the lock screen. *2*3 When you have a screen lock set, you can choose a time period for automatically locking the screen after the screen turns off, or choose to have the screen lock immediately when the screen turns off. Make pattern visivle Automatically lock Power key to lock *2*3 instantly Enable widgets Settings *1*2*3 Pressing the Power key locks the screen immediately. Enable multiple widgets on your lock screen. 358 Screen Security Description Owner info Show your information on the lock screen. *1 This option is available when the Slide screen lock is set. *2 This option is available when the Pattern screen lock is set. *3 This option is available when the PIN/Password screen lock is set. Access Lock Screen Options 1. From home, touch Settings > Settings 359 2. Touch Security. The Security screen settings menu opens. Language & Input Settings Your phone’s language and input settings let you select a language for the phone’s menus and keyboards, select and configure keyboard settings, configure speech input settings, and set your phone’s mouse/trackpad options. Language & Input Settings Overview You can set the following options in the Language and input settings menu: Language & Input Setting Description Language Set the language for your display and menus. Choose whether to perform the spell check when typing words. Touch Spell checker Menu on the right side to set the spell checker options. Personal dictionary Add words in Personal dictionary. Default Set the default method for entering text. Google Keyboard Enable or disable Google keyboard. Touch Menu set Google keyboard options. Settings on the right side to 360 Language & Input Setting Description Google voice typing Enable or disable Google voice typing. Touch Menu to set Google voice typing options. Swype Enable or disable Swype keyboard. Touch Menu set Swype keyboard options. Voice Search Set your voice search options. Text-to-speech output Set text-to-speech output. Pointer speed Set the speed of the pointer for a mouse/trackpad. on the right side on the right side to Access Language & Input Setting Options 1. From home, touch Settings > Settings 361 2. Touch Language & input. The Language & input settings menu opens. 3. Set options. The Language & input settings are applied and saved. Language & Input Options Some of the language and input options are detailed below. ● Set the Display Language: From the Language & input settings menu, touch Language and then touch a language to assign it. ● Set Input Method: From the Language & input setting menu, touch Default and then touch an input method. ● Enable Voice Input: From the Language & input settings menu, touch Google voice typing to toggle the option on or off. (A check mark indicates the option is enabled.) ● Set Google keyboard Options: From the Language & input settings menu, touch Settings next to Google keyboard and configure your keyboard options. ● Set Voice Output when Using Voice Search: From the Language & input settings menu, touch Voice search, touch a settings option, and follow the onscreen instructions. ● Set Output for Text-to-Speech Output: From the Language & input settings menu, touch Textto-speech output, touch a settings option, and follow the onscreen instructions. ● Set Speed of Pointer for Mouse/Trackpad: From the Language & input settings menu, touch Pointer speed, drag the bar to adjust the speed, and touch OK. Settings 362 Backup & Reset Your phone’s Backup & reset menu lets you back up your phone’s data and settings to Google servers before resetting your phone to the original factory settings. The Factory data reset erases all data from the phone’s application storage, including: ● Your Google Account ● All other email and social networking accounts ● System and application data and settings ● Downloaded applications ● Some preinstall applications ● Music ● Photos ● Other user data Backup & Reset Overview The following options are available in the Back up and reset menu: Backup & Reset Option Description Back up my data Enable backup for application data, Wi-Fi passwords, and other settings to Google servers. Backup account Select the account used to back up data. Automatic restore When reinstalling an application, backed up settings and data will be restored. Reset all Reset all settings and delete all data on phone. ● Performing a factory data reset erases all data on the phone. It is recommended that you back up important data before performing a factory data reset. ● Erased information cannot be restored. Only erase data after you are sure you have saved everything you need. Settings 363 Access Backup & Reset Options 1. From home, touch > Settings 2. Touch Backup & reset. The Backup & reset menu opens. 3. Set options. The Backup & reset settings are applied and saved. Settings If you’re performing Reset all, follow the prompts to confirm the data removal. The phone will erase all data and reboot. 364 Reset all Tip: Before performing a factory data reset on your phone, you may want to unmount the microSD card to avoid losing any data you may have stored on it. From home, touch Unmount SD card to unmount the storage card. > Settings > Storage > 1. From the Backup & reset menu, touch Reset all. 2. Read the factory data reset information page and touch Reset phone. Settings 365 3. Touch Erase everything. Your phone will power down and reset itself, which may take up to 10 minutes. Once the phone has reset, it will run through the Hands Free Activation and update processes again. When finished, you will see the Welcome screen and Setup application. See Complete the Setup Screens to start over. Accounts The Accounts settings menu lets you add and manage all your email, social networking, and picture and video sharing accounts. Settings 366 Set Up a New Account 1. From home, touch > Settings 2. Touch Add account. An Add account window appears. 3. Touch an account type and then follow the onscreen instructions to add the required account information. The account is added to the accounts list. Settings 367 Manage Existing Accounts 1. From home, touch > Settings 2. Touch an accounts > . The account settings menu appears. 3. Select your account settings, and then update the settings you want to change. The account options are updated. Settings 368 Date & Time Settings Use the Date & Time settings menu either to automatically use the network-provided date and time or manually set these values, as well as select time and date format options. Date & Time Overview The following Date & Time options may be configured: Date and Time Option Description Automatic date & time Set the date and time automatically via the connected wireless network. Automatic time zone Set the timezone automatically via the connected wireless network. Set date Set the date manually (only available when Automatic date & time option is disabled). Set time Set the time manually (only available when Automatic date & time option is disabled). Select time zone Set the time zone manually (only when Automatic time zone is disabled). Use 24-hour format Enable or disable 24-hour format. Choose date format Set the date display format. Settings 369 Access Date & Time Options 1. From home, touch > Settings 2. Touch Date & time. 3. Set available date & time options. Your date & time settings are applied and saved. Accessibility Settings The Accessibility menu lets you enable and manage accessibility-related applications. Settings 370 Accessibility Settings Overview The following Accessibility options may be configured: Accessibility Option Description TalkBack Activate the Talkback feature and configure options. Captions Turn captions on/off, and set language, size, and style. Magnification gestures Control whether your phone recognizes gestures to pan, and zoom in or out by triple-tapping the screen. Large text Set the text to large size. Power button ends call Enable the Power key to end calls. Auto-rotate screen Set the screen to rotate automatically when the phone is rotated. Speak passwords Set the phone to read passwords as they are entered. Accessibility shortcut Control whether your device recognizes a gesture to quickly enable accessibility features. To use the gesture, press and hold the Power key until you hear a sound or feel a vibration, then touch and hold two fingers on the screen until you hear an audio confirmation. Hearing aids Enable hearing aid compatibility. Text-to-speech output Configure options for converting text to speech. Touch & hold delay Choose how long your phone waits when you hold your finger on the screen, before continuing with the touch and hold action. Persistant Alerts Set alerts to repeat. Settable per application. Settings 371 Access Accessibility Options 1. From home, touch > Settings 2. Touch Accessibility. 3. Set available accessibility options. Your accessibility settings are applied and saved. Printing The Printing screen configures settings for cloud printing, etc. Settings 372 1. From home, touch > Settings 2. Touch Printing. The printing screen appears. 3. Follow the onscreen instructions. Activate This Device The Activate this device menu lets you activate a new phone or use additional self-service options such as checking the status of an in-service phone. Settings 373 1. From home, touch > Settings 2. Touch Activate this Device. The Device Self Service menu appears. 3. Follow the onscreen prompts to activate your phone or review your summary. Your phone activates. If already activated on an account, you will see a usage and plan summary. Settings 374 System Updates System updates options let you update your phone’s software. 1. From home, touch > Settings 2. Touch System updates to use the following options: Update PRL: Download the latest Preferred Roaming List (PRL), used by your phone to access the network. Update Profile: Update the user profile related to your wireless service account. If you choose to change your user name online, use this option to update the user name on your phone. Update Sharp software: Upgrade to the latest software available for your phone. About Phone The About Phone menu lets you access important phone information, search for and apply updates, and view legal and safety information. About Phone Overview The following About Phone items may be reviewed or set: About Phone Item Description Status Check your phone’s status. Adjust sensitivity of sensor Adjust the sensitivity of sensor. Legal information Check copyright information, terms of use, etc. Regulatory information Check the regulatory information. Model number Check the phone’s model number. HW version Check the phone’s hardware version. Android version Check the Android version number. Baseband version Check the phone’s baseband version. Kernel version Check the phone’s kernel version. Build number Check the current phone build number. Settings 375 About Phone Item Description SW version Check the phone’s software version. Access About Phone Options 1. From home, touch > Settings 2. Touch About phone. 3. Select or view available options. Settings 376 Your phone information is displayed. Copyright Information ©2014 Sprint. Sprint and the logo are trademarks of Sprint. ® Bluetooth is a trademark of the Bluetooth SIG, Inc. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sharp is under license. Other trademarks and trade names are those of their respective owners. microSD Logo, microSDHC Logo and microSDXC Logo are trademarks of SD-3C, LLC. Google™, Google logo, Android™, Android logo, Google Play™, Google Play logo, Google+™, Google+ logo, Google Settings™, Google Settings logo, Gmail™, Gmail logo, Google Calendar™, Google Calendar logo, Google Maps™, Google Maps logo, Google Chrome™, Google Chrome logo, Google Voice Search™, Google Voice Search logo, Picasa™, YouTube™, YouTube logo, Google Drive™, Google Drive logo, Google Search™, Google Search logo and Google Now™ are trademarks of Google Inc. ® Facebook is a registered trademark of Facebook, Inc. Other marks are trademarks of their respective owners. Settings 377 For Assistance The following topics address areas of support for your phone, including troubleshooting, specifications, account information, warranty information, and customer service contact information. Troubleshooting Check the questions and answers below for troubleshooting solutions for common phone issues. Check Here First Question: Phone does not turn on. Answer: Are you holding the Power key down? Continue pressing the Power key until the logo is displayed. Answer: Is the phone charged? Recharge the phone if not charged. Question: Phone turns off/does not turn on. Answer: If you continue using your phone while it is warm, a caution is displayed and your phone turns off in 3 minutes. Exit any apps and turn off the screen to let the phone cool down. Question: Phone freezes/operation is unstable. Answer: If your phone freezes or you cannot operate it, you can force your phone to turn off. Press and hold the Power key for 8 seconds or more. Answer: Release the Power key once your phone vibrates. Your phone turns off. Question: Operation is unstable after a new application was installed. Answer: The newly installed application may be the cause. Uninstall the application in Safe mode. See Uninstall an App. To turn the phone on in Safe mode: Press and hold the Power key > touch and hold Power off, read the disclaimer for safe mode, and then touch OK. • After turning the phone on in Safe mode, “Safe Mode” appears at lower left. • After restarting in Safe mode, your phone can be powered on as usual. • Before turning the phone on in Safe mode, it is recommended that you back up important data. • By powering the phone on in Safe mode, added widgets may be deleted. Question: Phone starts operating on its own without touching the screen/phone does not respond to screen touch. For Assistance 378 Answer: Press the Power key to turn off the screen, and then press again to turn the screen on before using the phone. Question: Cannot use phone, mail, or Internet. Answer 1: Check whether you are where signal is weak or out of service area. Answer 2: Power the phone on again. Answer 3: Is the phone in Airplane mode? To check that Airplane mode is cancelled: From home, touch > Settings > More... > Airplane mode. Answer 4: Is data communication disabled? To check that data communication is enabled: From home, touch > Settings > More... > Mobile networks > Data enabled. Answer 5: Is a disabled access point set? To reset to initial settings: From home, touch > Settings > More... > Mobile networks > Access Point Names > Reset to default. Question: Battery level goes down quickly. Answer: Are you where signal is weak or have been out of service area for a long period? Calling where signal is weak or being out of service area uses a lot of Battery. Answer: Your phone’s usable time is decreased by frequently using the Mobile Light or functions/operations that emit sound, frequently using data communication, etc. with external devices, increasing the screen brightness, or setting long times for the screen, etc. to remain lit. Question: Cannot install applications. Answer: Applications cannot be installed with only a little free space on the phone or SD card. To check free space, see Storage Settings. Answer: Applications not supported by your phone cannot be installed. Question: Screen dims quickly. Answer: The screen automatically dims when the phone becomes warm. The screen returns to its original brightness once the phone cools down. Question: Cannot unlock screen. Answer: If your phone freezes or you cannot operate it, you can force your phone to turn off. Touch and hold the Power key for 8 seconds or more. Question: Cannot charge/charging takes time. For Assistance 379 Answer: Is the micro USB plug on the AC adapter connected firmly to the phone? Remove the micro USB plug and connect it again. Answer: Is the AC adapter plugged in firmly to a household outlet? Unplug the AC adapter and plug it in again firmly. Answer: Are you using a non-specified AC adapter? Always use a specified AC adapter. Using a non-specified AC adapter not only prevents charging, but may also affect the internal battery. Answer: Is the LED blinking? The internal battery is not being charged. Use a specified AC adapter to recharge. Answer: Is the micro USB plug on the AC adapter soiled? Clean the terminals with a clean, dry swab and recharge again. Answer: Are you recharging by USB? Recharging by USB takes longer than with the AC adapter. You may also not be able to recharge depending on the connection environment. Question: Recharging stops/recharging does not start. Answer: Recharging stops automatically if the phone becomes warm. Recharging starts again once the phone cools down. Question: SIM card is not recognized. Answer: Is the SIM card installed properly? Is it installed in the right location and orientation? Turn off your phone, check whether the SIM card is installed properly, and then turn your phone on again. If this does not remedy the problem, the SIM card may be damaged. Answer: Are there any fingerprints, etc. or other soiling on the (gold) IC chip on the SIM card? Remove the SIM card, wipe with a clean, dry cloth, and install it again properly. Answer: Is the wrong SIM card installed? An unusable SIM card may be installed. Make sure that the right SIM card is installed. Question: Cannot recharge by USB. Answer: Is the computer turned on? You cannot recharge if the computer is not turned on. Answer: Are you using a USB hub? You may not be able to recharge if using a USB hub. Connect the optional micro USB cable for PC directly to the computer. Question: Cannot make a call/calls do not connect. Answer: Is the phone in Airplane mode? To check that Airplane mode is cancelled: • > Settings > More... > Airplane mode. Answer: Are you where signals can be received? Check the signal indicator while changing locations and call again. Question: Cannot hear the other party. For Assistance 380 Answer: Is the call volume low? Touch the Volume key during a call to turn the call volume up. Specifications The following tables list your phone’s and battery’s specifications. Phone Specifications Item Description Weight Approx. ## g 4G (FDD): Approx. ### minutes Continuous Talk Time 4G (TDD): Approx. ### minutes CDMA: Approx. ### minutes 4G (FDD): Approx. ### minutes Continuous Standby Time 4G (TDD): Approx. ### minutes CDMA: Approx. ### minutes Charging Time Approx. ### minutes Dimensions Approx. ## x ## x ## mm 4G: #.## W Maximum Output CDMA: #.## W XXXXX: Up to xx Mbps downlink/up to xx Mbps uplink Communication Speed XXXXX: Up to xx Mbps downlink/up to xx Mbps uplink Battery Specifications Item Description Voltage #.## V Type Lithium-ion Capacity mAh Dimensions (W x H x D) Approx. ## x ## x ## mm For Assistance 381 Sprint Account Information and Help Find out about account passwords and information about managing your account and finding help. Sprint Account Passwords You will need to create passwords to protect access to your personal account information, your voicemail account, and your data services account. As a Sprint customer, you enjoy unlimited access to all your information. Account User Name and Password If you are the account owner, you will create an account user name and password when you sign on to sprint.com/mysprint. (Click Sign in/Register and then click Sign up now! to get started.) If you are not the account owner (if someone else receives the bill for your Sprint service), you can get a sub-account password at sprint.com/mysprint. Voicemail Password You’ll create your voicemail password when you set up your voicemail. See Voicemail Setup for more information on your voicemail password. Data Services Password With your Sprint phone, you may elect to set up an optional data services password to control access and authorize purchases. For more information, or to change your passwords, sign on to sprint.com/mysprint. Manage Your Account Manage your Sprint account from your computer, your Sprint phone, or any other phone. Online: sprint.com/mysprint ● Access your account information. ● Check your minutes used (depending on your Sprint service plan). ● View and pay your bill. ● Enroll in Sprint online billing and automatic payment. ● Purchase accessories. ● Shop for the latest Sprint phones. ● View available Sprint service plans and options. ● Learn more about data services and other products like games, ringtones, screen savers, and more. For Assistance 382 From Your Sprint Phone 1. From home, touch > Phone 2. Do any of the following: Touch other questions. Touch to make a payment. Touch to check minute usage and account balance. to access a summary of your Sprint service plan or get answers to Sprint Support Services Sprint 411 and Sprint Operator Services let you easily access information and calling assistance from your Sprint phone. Sprint 411 Sprint 411 gives you access to a variety of services and information, including residential, business, and government listings; movie listings or showtimes; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge. There is a per-call charge to use Sprint 411, and you will be billed for airtime. ■ From home, touch > Phone , and then touch Sprint Operator Services Sprint Operator Services provides assistance when you place collect calls or when you place calls billed to a local telephone calling card or third party. ■ From home, touch > Phone , and then touch For more information or to see the latest in products and services, visit us online at sprint.com/mysprint. For Assistance 383 Index 3-way Calling, 103 4G, 175 About phone, 383 Accessibility, 378 Accessory Jack, 4 Account Passwords, 390 Accounts Add new, 375 Manage, 376 Settings, 374 Activation, 23, 381 Airplane Mode, 39 Alarm, 252 Android Keyboard, 369 Answer a Call, 89 Application Launch, 30 Applications, 30 Applications List, 26, 31 Apps Find and install, 59 Request refunds, 62 Uninstall, 65 Update, 62 Apps List, 26, 31 Apps Settings, 352 Back Key, 3 Back up Contacts, 121 Back Up Phone, 371 Battery Charge, 15 Settings, 351 Bluetooth, 288 Connect, 293 Pair devices, 291 Receive information, 297 Send information, 295 Settings, 325 Share pictures and videos, 201 Turn on or off, 289 Bookmark, 179 Brightness, 346 Browser Bookmark, 179 Index History, 180 Launch connection, 178 Settings, 184 Tabs, 182 Calculator, 242 Calendar, 243 Add event, 244 Sync Exchange ActiveSync calendar, 250 View events, 246 Call Alerts, 224 Preset text feature, 226 Reply, 226 Send, 225 Call Forwarding, 104 Call Logs Make call from, 94 Call settings, 328 Call Settings, 105 Call Settings menu, 105 Call Waiting, 103 Caller ID, 102 Caller ID Blocking, 102 Camera, 186 Camera functions, 212 Settings, 209 Switch cameras, 209 Take a picture, 186 Viewfinder, 188, 192 Car Kit Connect, 293 Charger/Accessory Jack, 4 Clip Now, 268 Settings, 348 Clock, 250 Additional features, 253 Alarm, 252 Stopwatch, 254 Timer, 254 World Clock, 254 Computer Connect to via USB, 276 Conference Calling, 103 Connections Optimizer, 273 Contact Sprint 384 International Service, 315 Sprint Support Service, 391 Contacts, 106 Add contact, 106 Back up, 121 Check Contact, 110 Delete, 114 Edit, 113 Import, 118 Make a Direct Connect call from, 220 Make call from, 92 Save a phone number, 109 Share, 116 Contacts Screen Layout, 112 Credentials, 357 Data Services, 174 Password, 390 Status indicators, 177 User name, 176 Data Usage Settings, 330 Date & Time, 377 Default SMS App Settings, 333 Device Administrator, 357 Direct Connect About, 215 Answer a Call, 222 Before making your first call, 215 Call Alerts, 224 Call Alerts preset text feature, 226 End a call, 224 Group Connect, 227 Invites, 232 Make a call, 219 Make a call by entering a number, 219 Make a call from Contacts, 220 Make a call from History, 221 Make a Group Connect call, 228 Reply to Call Alerts, 226 Reply to Invites, 232 Save Direct Connect number, 217 Send Call Alerts, 225 Settings, 232 Display settings, 346 Drag, 21 Editing Text, 48 Email Add account, 160 Add Exchange ActiveSync account, 164 Index Compose and send, 166 Delete account, 171 Manage inbox, 173 Open new message, 168 Send Gmail, 145 Setup, 160 Share pictures, 198 View and reply, 169 Emergency Numbers, 88 Encrypt Device, 357 Encrypt SD Card, 357 Enhanced 9-1-1 (E9-1-1), 89 Enter Text, 41 Exchange ActiveSync Add account, 164 Features, 174 Extended Home Screen, 75 Facebook, 256 Share pictures and videos, 203 Factory Data Reset, 373 Files Transfer between phone and computer, 276 Flash, 4 Flick, 22 Flickr Share pictures, 204 Folders, 84 Font Size, 346 Gallery, 193 Share pictures and videos, 198 View pictures and videos, 193 Global Roaming Mode, 306 Global use Communication methods, 301 Set carrier, 303 Gmail Add another account, 157 Archive threads, 151 Create account, 50 Delete threads, 153 Labels, 149 Mute threads, 152 New messages, 147 Read and reply, 147 Read messages, 148 Report phishing, 155 Report spam, 155 Search, 154 385 Send message, 145 Share pictures, 198 Switch accounts, 159 Gmail Account, 50 Google Create account, 50 Hangouts, 237 Sign in, 56 Voice search, 241 Google Account, 50 Google Keyboard, 42 Google Maps, 235 Google Play Find and install apps, 59 Help, 66 Store, 58 Google Play Music, 260 Google Play Music Screen Layout, 261 Google Search, 240 Google Voice Typing, 47, 369 Google Wallet, 267 GPS Satellites, 354 Group Connect, 227 Make a call, 228 Hangouts, 237 Harman/Kardon Audio Settings, 342 Headset Connect, 293 Headset Jack, 3 History Make a Direct Connect call from, 221 Home Screen, 26, 74 Add Folders, 84 Add Shortcuts, 82 Add Widgets, 83 Customize, 81 Extended, 75 Home Screen Layout, 74 Import Contacts, 118 In-Call Options, 91 In-Call Screen, 90 In-Call Screen Layout, 91 Incoming Call Answer, 89 Mute, 89 Reject, 90 Reject and send message, 90 Input Settings, 368 Index International Service Contact Sprint, 315 International use Access voicemail, 313 Communication methods, 301 Set carrier, 303 Voicemail Access Number, 311 Internet, 124 Invites, 232 Reply, 232 Key Layout, 5 Keyboard Default settings, 368 Google, 42 Swype, 44 Touchscreen, 41 Language, 368 Language Settings, 368 Location GPS satellites, 354 Wireless networks, 354 Location Services, 354 Lock Screen Options menu, 366 Lock screen settings, 359 Maps, 235 Memory, 348, 349 Menu Open, 27 Messaging, 124 microSD Card Encrypt, 357 Mount, 349 Unmount, 348, 349 Mirroring, 299 Misoperation Prevention Screen, 90 MMS Create slideshow, 131 Options, 143 Send messages, 127 More settings, 332 Multimedia Messaging Share pictures and videos, 200 Music Google Play Music, 260 Sprint Music Plus, 265 Mute Incoming Call, 89 NASCAR MOBILE, 234 Navigation, 234 386 Google Maps, 235 Scout, 237 Notification Icons, 76 Notifications, 76 Notifications Window, 79 Notifications Windows Layout, 80 OfficeSuite, 267 Option Select, 27 Phone Dialer, 86 Parts and Functions, 3 Turn On/Off, 18 Phone Calls, 86 Answer, 89 Emergency numbers, 88 Using Call Logs, 94 Using contacts, 92 Using Phone Dialpad, 86 Phone Layout (illustration), 3 Phone Memory, 8 Phone Number, 35 Save to contacts, 109 Phone Status, 383 Phone Update Software, 70 Picasa Share pictures, 206 Pictures Crop, 196 Edit, 194 Rotate, 195 Share via Bluetooth, 201 Share via email, 198 Share via Facebook, 203 Share via Flickr, 204 Share via messaging, 200 Share via Picasa, 206 Take with camera, 186 View, 193 Pinch, 22 Play Music, 260 Google Play Music Screen Layout, 261 Play Store, 58 Find and install apps, 59 Plus (+) Code Dialing, 308 Pointer Speed, 369 Power Key, 5 Power Off, 19 Index Power On, 18 Printing, 380 Quick Settings Menu Layout, 80 Reject call and send message, 90 Reject Incoming Call, 90 Rotate, 22 Save Direct Connect number, 217 Save a Phone Number, 109 Scout, 237 Screen Landscape, 29 Portrait, 29 Screen Lock, 68, 359 Disable, 364 Options menu, 366 Screen Orientation, 29 Screen Unlock, 68 Motion, 361 Swipe, 361 Screen Unlock Password, 364 Screen Unlock Pattern, 362 Screen Unlock PIN, 363 Screenshot Capture, 30 SD Card, 8 Back up Contacts to, 121 Encrypt, 357 Format, 13 Import Contacts from, 119 Insert, 9 Mount, 349 Remove, 11 Unmount, 10, 348, 349 Search Google, 240 Secure Credential Storage, 336 Security Settings, 357 Settings, 317 Open, 28 Overview, 317 Settings Menu Open, 28 Setup Screens, 24 Share Contacts, 116 Silent Mode, 37, 344 SIM Card, 6 Handle, 6 387 Insert, 6 Slide, 21 Sound Settings, 344 Speaker, 4 Specifications, 389 Spread, 22 Sprint 411, 391 Sprint Account Management, 390 Sprint Direct Connect Now, 215 Sprint Music Plus, 265 Sprint Operator Services, 391 Sprint Spark LTE, 175 Sprint Support Service, 391 Sprint Worldwide Wireless Service, 306 Status Bar, 75 Status Bar Layout, 76 Status Icons, 78 Stopwatch, 254 Storage Settings, 349 Swipe, 21 Swype, 44 Settings, 369 Sync calendars, 247 Synchronize Exchange ActiveSync, 174 System updates, 383 Text Editing, 48 Text Entry, 41 Text Messaging Conversations, 134 Draft messages, 132 Notifications, 134 Options, 143 Send messages, 124 Text-to-Speech, 369 Timer, 254 Touch, 19 Touch and Hold, 20 Touchscreen, 19 Keyboard, 41 Turn off, 68 Turn on, 68 Troubleshooting, 386 TTY Mode, 319 Turn Device Off, 19 Turn Device On, 18 Index Twitter, 255 Typing, 41 USB Connection Settings, 351 Video Camera Record video, 189 Videos Record, 189 Share via Bluetooth, 201 Share via Facebook, 203 Share via messaging, 200 Share via YouTube, 207 View, 193 Visual Voicemail, 97 Listen to multiple messages, 98 Options, 99 Review, 98 Set up, 97 Settings, 100 Voice Search, 241, 369 Voice Typing, 47 Voicemail Display name, 101 Greeting, 101 International, 310 Password, 390 Setup, 95 Volume, 344 Key, 5 VPN, 335 Add connection, 338 Connect or disconnect, 340 Prepare for connection, 335 Secure credential storage, 336 Wallpaper, 81, 346 Web Launch connection, 178 Widgets, 83 Wi-Fi, 278 Disconnect, 284 Settings, 281, 321 Turn on and connect, 279 Wi-Fi Calling Settings, 325 Wi-Fi Direct, 286 Wi-Fi Settings, 281 Wireless display, 299 World Clock, 254 Worldwide calls 388 Calls to landline phones, 309 Make and receive, 308 YouTube, 258 Index Share videos, 207 Zoom, 22 389
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